Multitech MultiMobile USB
Contents
1. SJ Txxx 2006 O 42 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Appendix E ASCII Conversion Appendix E ASCII Conversion ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC NUL 00 0 SP 20 32 40 64 60 96 A SOH 01 1 21 33 A 41 65 a 61 97 B STX 02 2 bi 22 34 B 42 66 b 62 98 C ETX 03 3 23 35 C 43 67 C 63 99 D EOT 04 4 24 36 D 44 68 d 64 100 E ENQ 05 5 25 37 E 45 69 e 65 101 F ACK 06 6 amp 26 38 F 46 70 f 66 102 G BEL 07 7 27 39 G 47 71 g 67 103 H BS 08 8 28 40 H 48 72 h 68 104 I HT 09 9 29 41 I 49 73 i 69 105 J LF OA 10 bi 2A 42 J 4A 74 j 6A 106 K VT 0B 11 2B 43 K 4B 75 k 6B 107 L FF 0C 12 2C 44 L 4C 76 6C 108 M CR 0D 13 2D 45 M 4D 77 m 6D 109 N SO 0E 14 2E 46 N 4E 78 n 6E 110 O Sl OF 15 2F 47 O 4F 79 o 6F 111 P DLE 10 16 0 30 48 P 50 80 p 70 112 Q DC1 11 17 1 31 49 Q 51 81 q 71 113 R DC2 12 18 2 32 50 R 52 82 r 72 114 S DC3 13 19 3 33 51 S 53 83 S 73 115 T DC4 14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 U 75 117 V SYN 16 22 6 36 54 V 56 86 V 76 118 W ETB 17 23 7 37 55 W 57 87 W 77 119 X CAN 18 24 8 38 56 X 58 88 X 78 120 Y EM 19 25 9 39 57 Y 59 89 y 79 121 Z SUB 1A 26 3A 58 Z 5A 90 Z 7A 122 ESC2. Windows couldn t find driver software for your device gt Check for a solution Windows will check to see if there are steps you can take to get your device working gt Browse my computer for driver software advanced Locate and install driver software manually Would you like to install this device software am Name MultiTech Systems Modems rar Publisher Multi Tech Systems Incorporated Always trust software from Multi Tech Systems Incorporated You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install 12 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 14 Installing driver software progress screen appears f tw il Found New Hardware MultiTech Systems MT9234MU Installing driver software 15 The software for this device has been successfully installed screen appears Windows has finished installing the driver software for this device MultiMobile MT9234MU wy L Found New Hardware MultiMobile MT9234MU 2 The software for this device has been successfully installed Windows has finished installing the driver software for this device MultiMobile MT9234MU Click Close The installation of drivers is now complete After installation has been completed you should test the operation of your new MT9234MU by registering it Key in the URL g
3. MultiMobile USB V 92 Portable USB Modem MT9234MU User Guide Multi ech Systems MultiMobile USB User Guide V 92 Portable USB Modem MT9234MU S000409D Rev D1 Copyright This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Copyright 2009 Multi Tech Systems Inc Multi Tech Systems Inc makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site or product CD for current versions of our product documentation Revision Date Description A 10 01 07 Initial release B 03 11 08 Added Vista Operating System support C 05 14 09 Update Windows Drivers add Windows Server 2008 support update Linux Drivers update FCC Part 15 and Thailand approval Added link to website for warranty information D 10 01 09 Update EMC and add Support Portal link D1 11 12 09 Added Brazil cable requirement to Appendix A Patents This device is covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 86
4. 64 bit Operating System you would browse to the XP64 folder Found New Hardware Wizard Please choose your search and installation options aa Y Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search E Drivers Windows_Drivers xP32 v Browse O Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Click Next Multi Tech Systems Inc MT9234MU User Guide S000409D1 15 Chapter 2 Installation 6 Please wait while the wizard searches for the MT9234MU Found New Hardware Wizard Please wait while the wizard searches gt MultiTech Systems MT9234MU S 7 Please select the best match for your hardware from the list below Found New Hardware Wizard Please select the best match for your hardware from the list below D 3 Multi obile MT9234MU amp arsion Manufacturer Location Texas Instruments 1 9003 1 Texas Instruments e drivers windows_drivers xp64 usbuart341 0 inf 3 9003 1 Texas Instruments e drivers windows_drivers vista64 usbuart3410 it 5 9003 1 Texas Instruments e drivers windows_drivers vista
5. Type ATS9 n where n is the ASCII code for the new remote configuration escape character then press ENTER 3 Save the new value by typing AT amp W and pressing ENTER 4 Type ATO lt CR gt to exit remote configuration Multi Tech Systems Inc MT9234MU User Guide S000409D1 23 Appendix A Regulatory Compliance Appendix A Regulatory Compliance FCC Part 15 Class B Statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to 47 CFR Part 15 regulations The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Plug the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced rad
6. 1B 27 i 3B 59 5B 91 7B 123 FS 1C 28 lt 3C 60 5C 92 7C 124 GS 1D 29 3D 61 5D 93 7D 125 di RS 1E 30 gt 3E 62 di 5E 94 7E 126 US 1F 31 2 3F 63 _ 5F 95 DEL 7F 127 NUL Null or all zeros VT Vertical Tab SYN Sync SOH Start of Header FF Form Feed ETB End Transmission Block STX Start of Text CR Carriage Return CAN Cancel ETX End of Text SO Shift Out EM End of Medium EOT End of Transmission Sl Shift In SUB Substitute ENQ Enquiry DLE Data Link Escape ESC Escape ACK Acknowledge DC1 Device Control 1 FS File Separator BEL Bell or Alarm DC2 Device Control 2 GS Group Separator BS Backspace DC3 Device Control 3 RS Record Separator HT Horizontal Tab DC4 Device Control 4 US Unit Separator LF Line Feed NAK Negative Acknowledge DEL Delete Multi Tech Systems Inc MT9234MU User Guide S000409D1 43 Index Index Shipping Package Contents 5 A O AT Commands i i i 6 Off Hook LED 22 C Carrier detect LED pp 22 A Connecting the Modem ui 7 remote configuration eee eeee rererere neee 24 escape character iii 24 D remote node operation sereen eee 22 Da lira ein 22 Boe PUTT eeu tice o F S Safety Warning Telecom ppp 5 Front panel i 22 servicing your Modem 26 S registers K SO 24 KB6fleX protocol cnc ea 4 T L Terminal ready LED 22 LED indicators sssesnnnnenene nenene nennen nese er nenene 22 Line
7. C ROHS HT TS Appendix D C ROHS HT TS Substance Concentration RR PLEERHENSAL EA FINE MID EIP 39 RoHS Multi Tech Systems Inc TS HS KR a BIRRA PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O BS X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O LED O O O O O O VARS x O O o O O O O O O O O CD O O O O O O O O O O O O O O O O O O X
8. e Council Directive 2006 95 EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits and e Council Directive 1999 5 EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems Changing settings may cause a modem to become non compliant with national telecom requirements in specific countries Also note that some software packages may have features or lack restrictions that may cause the modem to become non compliant New Zealand Telecom Warning Notice 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speed which it is designated 33 6 kbps and 56 kbps connections are likely to be restricted to lowe
9. observed do not power up the unit Contact Multi Tech s Technical Support for advice You Supply A computer with an unused USB port A nearby telephone line jack Multi Tech Systems Inc MT9234MU User Guide S000409D1 Technical Specifications Error Correction Data Compression Trade Name MultiMobile USB Model Number MT9234MU Data Rates 56K download speeds from digital V 92 V 90 servers 33 6K upload and download speeds from non V 92 V 90 servers and other client modems Fax Rates 33 6K and below Standards Data V 92 V 90 enhanced V 34 and below V 42 V 44 V 42bis MNP Class 5 Fax V 34 Class 2 1 amp 1 0 V 17 Group 3 Class 1 amp 2 Error Correction Mode Video V 80 Cables 1 USB series A 1 RJ 11 Operation USB Port 12M bps Line Type Dial up Operating System Windows Vista XP 2003 2000 Support Linux 2 4 kernel versions 2 4 28 and above Linux 2 6 kernel versions 2 6 8 through 2 6 10 Linux 2 6 kernel versions 2 6 11 and above with a kernel patch for 2 6 20 4 which may be applicable to earlier 2 6 kernel versions as well Physical Description 1 3 w x 1 0 h x 3 1 dj 2 oz 3 0 cm w x 2 5 cm h x 8 0 cm d 62g Operating Operating Temperature 32 to 120 F 0 to 50 C Environment Humidity Range 25 85 non condensing Approvals CE Mark EMC FCC Part 15 Class B EN 55024 Safety UL cUL 60950 1 EN 60950 1 Telecom 47CFR Part 68 CS03 TBR21 L
10. software for TUSB3410 Serial Port If your hardware came with an installation CD WE or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue lt Back Cancel Click Install from a list or specific location Advanced and then click Next 14 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 4 The next screen is the Please choose your search and installation options Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search EA v Browse O Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Select only Search removable media floppy CD ROM Include this location in the search Click the Browse button 5 Browse to the Drivers folder on your MultiMobile MT9234MU CD then select the Windows_Drivers folder and then the XP32 folder If you are installing drivers on an XP
11. the correct kernel source directory you must find and install the kernel sources from your distribution CDs or other media Prepare the Kernel Sources This step may or may not be necessary depending on how your Linux distribution installs the kernel sources Log in as root and do the following Command Explanation 1 cd usr src linux lt version gt Change to the source directory 2 make mrproper Clean up any old files 3 Use either of these commands Make a configuration file to match your running kernel make oldconfig for Red Hat OR make cloneconfig for SUSE For other distributions these same commands might work or you might need to find a config file in boot or in a configs directory copy it to config and run make oldconfig 4 make dep Create the dependency and version files If you have built your own kernel the kernel sources will already be installed and prepared If you are using a kernel that came with a Linux distribution it can sometimes be difficult to get the kernel sources correctly installed and prepared since each Linux distribution handles kernel sources slightly differently For example if you get errors about the wrong kernel version you may have installed the wrong kernel sources or you may need to edit the kernel version in the top level Makefile of the kernel sources If you get compilation errors perhaps you forgot to run make oldconfig and make dep If you h
12. 23 SWEET ORO 23 Appendix A Regulatory Compliance ee 24 Appendix B Linux InstallationS nnmnnn 28 t OAU UON eaaa iodio 28 Installation in Computers Using the Linux 2 4 Kernel 28 Installation in Computers Using the Linux 2 6 Kernel ii 34 Installation in Computers Using the Linux 2 6 20 Kernel and above ppp 39 Appendix C Waste Electrical and Electronic Equipment 41 Appendix D C ROHS HT TS Substance Concentration 0 42 Appendix E ASCII Conversion societaria ara 43 lid Hs scia iaia 44 Multi Tech Systems Inc MT9234MU User Guide S000409D1 3 Chapter 1 Product Description Introduction The MultiMobile USB V 92 Portable USB modem MT9234MU provides V 92 56K data rates fax and file transfer capabilities and a hot swappable USB interface This modem weighing only 2 ounces is ideal for mobile users who want email and Internet access on the road The MT9234MU modem can also serve as the mobile users home office desktop modem This user s guide will help you install configure test and use your modem Features Command Buffer 40 characters Diagnostics Power on self test local analog amp local digital loop remote digital loop LED Indicators LEDs for Data Carrier Detect Off Hook Terminal Ready Intelligent Features Fully AT command compatible autodial redial repeat dial pulse or tone dial dial pauses auto answer c
13. 32 usbuart3410 it w This driver is not digitally signed Tell me why driver signing is important Select either MultiMobile MT9234MU xp32 or xp64 depending on your operating system 16 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 8 Please wait while the wizard installs the software Found New Hardware Wizard Please wait while the wizard installs the software SI gt F MultiMobile MT9234MU bey wdfcoinstaller01 005 dll To C AWINDOWS system32 IC 9 Atthe Completing the Found New Hardware Wizard for the MultiMobile MT9234MU screen Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for D MultiMobile MT9234MU Click Finish to close the wizard Cancel Click Finish Installation of the Serial Port is now complete Multi Tech Systems Inc MT9234MU User Guide S000409D1 17 Chapter 2 Installation Part B for Windows Server 2008 XP 2003 Installing the Modem 10 If the Welcome to the Found New Hardware Wizard screen asking Can Windows connect to Windows update to search for software Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on i U Web site with your permission i privacy policy Can Windows connect to Windows Update
14. 4 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 D353 598 5 355 365 5 309 562 5 301 274 Other patents pending Trademarks Multi Tech and the Multi Tech logo are registered trademarks of Multi Tech Systems Inc MultiMobile is a trademark of Multi Tech All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www multitech com Contacting Multi Tech Support In order to better serve our customers manage support requests and shorten resolution times we have created the online web portal allowing you to submit questions regarding Multi Tech products directly to our technical support team Get answers to your most complex questions ranging from implementation troubleshooting product configuration firmware upgrades and much more To create an account and submit a Support Case on the Portal visit support multitech com Online Web Portal support multitech com The Knowledge Base provides immediate answers to your quest
15. 4 kernels but this has not yet been tested Note that different distributions can make custom changes to the Linux kernel and there is a small chance that these changes might be incompatible with this package This package will not work in the Linux 2 6 kernels Separate packages of the TI USB 3410 5052 driver are available for the Linux 2 6 kernels These packages are available from http Awww brimson com downloads The tgz package will be named ti_usb X Y tgz and the source RPM package will be named ti_usb X Y Z src rpm where X Y Z is the version number See www brimson com downloads README for a description of the packages available If you have questions or problems with this package please contact Texas Instruments technical support or Brimson technical support 28 Multi Tech Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Installation Steps Install the Kernel Sources To build the TI USB driver you must have the matching kernel sources for your kernel To verify that you have matching kernel sources run uname r to get the version of the running kernel Then check for the directory usr src linux lt version gt lib modules lt version gt source lib modules lt version gt build or usr src linux lt stripped_version gt where stripped_version has the extra version information removed In these directories look for the files include linux autoconf h and config If you do not find
16. LED lights when Windows detects and initializes the modem Mult 56K Data Fax Mod Multi lech Systems DATA TR CD OH Connecting to the Internet Your Multi Tech modem is your gateway to the Internet and the World Wide Web To access the Internet and Web via your modem you must establish a dial up account with an Internet service provider ISP To locate an ISP near you look in a local directory or computer publication Your ISP should provide you with the following information User name also called user ID Password Access number the number you call to connect to the server Host name and or domain name Domain Name Server DNS server address If besides the Web you use the Internet for e mail and newsgroups your ISP should also provide you with the following information E mail or POP mail address POP server address Mail or SMTP address News or NNT server address Internet Connection Before you can connect to the Internet you must set up a remote node client program on your computer Windows uses HyperTerminal to establish your connection to the ISP s server which is the shared computer that manages calls from clients your computer to the Internet Most if not all Windows browsers can automatically open this connection For instructions on how to set up this connection consult your ISP or your operating system s online help or printed documentation Many ISPs include with their service a program t
17. Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Build and Install the TI USB Driver from the TGZ Package You will need the TI USB tgz package for this step The Introduction section above describes where to find the latest TI USB tgz package Log in as root and do the following Command Explanation 1 tar xvzf ti usb X Y tgz Un package the files 2 cd ti_usb X Y 3 configure Configure the package for your distribution and kernel 4 make Build the driver 5 make install Install the ti_usb driver If there are problems in this process you may need to go back to install and prepare the kernel sources as described above Load the TI USB Driver The ti_usb driver should be automatically loaded when you plug in the TI USB 3410 device provided your device uses the default vendor and product ids If it does not see the section entitled VENDOR and PRODUCT IDS in the Release Notes file for Linux 2 4 kernel installations on the product CD as file name ti usb_release_notes 1 2 txt The first TI USB 3410 device plugged in will appear as dev ttyTIUSBO the next as dev ttyTIUSB1 and so on Note that these device names are different from the device names used by the Linux usbserial driver See the section below entitled DEVICE FILES for more information If TI USB devices had been in use before installing the new TI USB driver old versions of the drivers will st
18. aller ID EIA extended automode adaptive line probing automatic symbol and carrier frequency during start up retrain and rate renegotiation call status display auto parity and data rate selections keyboard controlled modem options non volatile memory on screen displays for modem option parameters command lines of up to 40 characters each help menus remote configuration 4 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 1 Product Description Telecom Safety Warnings Never install telephone wiring during a lightning storm Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations This product is to be used with UL and cUL listed computers Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak To reduce the risk of fire use only 26 AWG or larger telecommunication line cord This product must be disconnected from the telephone network interface when servicing Shipping Package Contents MT9234MU modem One RJ 11 cable One MultiMobile USB CD Inspect the contents for signs of any shipping damage If damage is
19. anyone who has an owner s manual knows the default setup password for security you should change the password and possibly also the remote configuration escape character Changing the Setup Password 1 Open a data communications program such as HyperTerminal 2 To change the password type ATHS xxxxxxxx where xxxxxxxx stands for the password and press ENTER The password can include any keyboard character and must be one to eight characters long The modem responds with OK 3 The new password is saved automatically You can now either enter more AT commands or exit the data communications program The next time you remotely configure the modem you must use the new setup password Note You can only change the setup password locally you cannot do it remotely Also passwords are case sensitive The next time you enter the password it must be in the same case as you set it up Changing the Remote Escape Character To increase security you can change a remote modem s remote configuration escape character The remote configuration escape character is stored in register S9 The factory default is 37 which is the ASCII code for the percent character For ASCII code characters refer to Appendix E Setting S9 to 0 zero disables remote configuration entirely but if you do this remotely you won t be able to change it back remotely 1 Establish a remote configuration link with the remote modem as described in Basic Procedure 2
20. at country code has been chosen Press Enter The modem will display the country code in decimal format followed by an OK NO 1 A WN Check to be sure the code for your country is displayed If not repeat procedure to correct Here are two examples of country command and result codes Example Country Region AT Command Country Code Hexidecimal Decimal Euro NAM AT T19 0 34 default 52 The complete list of country region codes can be found on the Multi Tech Web site at http www multitech com en_ US PRODUCTS Categories Device Networking global modems configuration asp The Global Modem Country Approvals page displays On this page you can view approvals configuration strings and responses by country and product Multi Tech Systems Inc MT9234MU User Guide S000409D1 21 Chapter 3 Operation Chapter 3 Operation Front Panel The MT9234MU has 4 LEDs on the front panel indicating status configuration and activity e Data The Data LED flashes when the modem is transmitting receiving data to from another modem e Carrier Detect The CD LED lights when the modem detects a valid carrier signal from another modem It is on when the modem is communicating with the other modem and off when the link is broken e Off Hook The OH LED lights when the modem is off hook which occurs when the modem is dialing online or answering a call The LED flashes when the modem pulse dials e Terminal Ready The TR
21. ave difficulties look carefully at the error messages when installing the TGZ or RPM packages those messages should give you an indication of just what the error is Multi Tech Systems Inc MT9234MU User Guide S000409D1 29 Appendix B Linux Installations Build and Install the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM packages otherwise follow the next step on installing from a TGZ package You will need the TI USB source RPM package for this step The Introduction section above describes where to find the latest TI USB source RPM Log in as root and do the following Command Explanation 1 This command builds the driver package for your kernel rpmbuild rebuild ti_usb X Y Z src rpm For Red Hat OR rpm rebuild ti_usb X Y Z src rpm For SUSE 2 cd usr src redhat RPMS i386 For Red Hat OR cd usr src packages RPMS i386 For SUSE Or use the appropriate path for your Linux distribution 3 rpm Uvh ti_usb X Y Z i386 rpm This command installs the driver package If there are problems in this process you may need to go back to install and prepare the kernel sources as described above You may need to remove the RPM package with rpm e ti_usb X Y Z or remove RPM temporary files Red Hat stores RPM temporary files in var tmp and usr src redhat BUILD other distributions may store them in other places 30 Multi Tech
22. connection pp 7 V Linux 2 4 installation 2 4 28 and above pp 29 vista Operating Systeri And Drivar IMStalation g Linux 2 6 installation WwW 2 6 11 through 2 6 20 and higher pp 40 2 6 8 through 2 6 10 0 35 UEU ria iii Medien 26 LINUX Drivers eects tects eeeteeeeeeeeeeeees 8 Waste Electrical and Electronic Equipment WEEE Statement pp 42 M WEEE directive iii 42 MT9234MU Windows XP amp 2003 and the Modem Driver 20 Connecting the Modem 7 Product descriptioN 4 44 Multi Tech Systems Inc MT9234MU User Guide S000409D1
23. d Hat OR make cloneconfig for SUSE For other distributions these same commands might work or you might need to find a config file in boot or in a configs directory copy it to config and run make oldconfig 4 make prepare To prepare the kernel sources for your machine If you have built your own kernel the kernel sources will already be installed and prepared If you are using a kernel that came with a Linux distribution it can sometimes be difficult to get the kernel sources correctly installed and prepared since each Linux distribution handles kernel sources slightly differently For example if you get errors about the wrong kernel version you may have installed the wrong kernel sources or you may need to edit the kernel version in the top level Makefile of the kernel sources If you get errors about a missing usb serial h you may only have the kernel headers installed If you have trouble getting the full kernel sources installed and prepared you can copy the correct version of usb serial h to drivers usb serial in the kernel headers directory and then the other kernel sources are not needed If you have difficulties look carefully at the error messages when installing the TGZ or RPM packages Those messages should give you an indication of just what the error is Multi Tech Systems Inc MT9234MU User Guide S000409D1 35 Appendix B Linux Installations Build and Install the TI USB Driver fro
24. d ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Multi Tech Systems Inc MT9234MU User Guide S000409D1 25 Appendix A Regulatory Compliance CE EMC Safety and R amp TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives e Council Directive 2004 108 EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility and
25. details 4 The ringer equivalence number REN is used to determine the number of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the device not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the local telephone company 5 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 24 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Appendix A Regulatory Compliance 6 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service 7 Iftrouble is experienced with this equipment the model of which is indicated below please contact Multi Tech Systems Inc at the address shown below for details of how to have repairs made If the trouble is causing harm to t
26. eps you can take to get your device working gt Browse my computer for driver software advanced Locate and install driver software manually Multi Tech Systems Inc MT9234MU User Guide S000409D1 9 Chapter 2 Installation 7 Atthe Browse for driver software on your computer screen Found New Hardware TUSB3410 Serial Port Browse for driver software on your computer Search for driver software in this location Browse F Include subfolders Cancel Click the Browse button 8 Browse to the Drivers folder on your MultiMobile MT9234MU CD then select the Windows_Drivers folder and then the Vista32 folder If you were installing drivers on a Vista 64 bit Operating System you would browse to the Vista64 folder Click OK then ia IL Found New Hardware TUSB3410 Serial Port Browse for driver software on your computer Search for driver software in this location E Drivers Windows_Drivers Vista32 v Browse V Include subfolders re Click Next 9 Windows can t verify the publisher of this driver software screen appears rs W Windows Security 5A Windows can t verify the publisher of this driver software gt Don t install this driver software You should check your manufacturer s website for updated driver software for your device gt Install this driver software anyway Only install driver software obtained from your ma
27. ew Hardware screen appears with Windows needs to install driver software for your TUSB3410 Serial Port a Found New Hardware Windows needs to install driver software for your TUSB3410 Serial Port Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software Click on Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device 8 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 5 The next screen prompts you to insert the disc that came with your MultiMobile MT9234MU If you have the disc that came with your device insert it now Then click on don t have the disc Show me other options Windows may prompt you to search online but this is not necessary Insert the disc that came with your TUSB3410 Serial Port If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software gt Idon t have the disc Show me other options Windows couldn t find driver software for your device gt Check for a solution Windows will check to see if there are st
28. g on your Linux distribution If this does not work remove etc hotplug usb ti_usb_3410_5052 and instead copy etc ti_usb ti_usb_3410_5052 hotplug into etc hotplug d usb Some distribution have deprecated hotplug scripts If this is the case you will most likely need a udev rule to perform this function Installing udev Rules The ti_usb_3410_5052 driver needs a udev rule to work correctly This udev rule is used to change the device configuration Copy 25 ti usb_3410_5052 rule to etc udev rules d Be sure the rule is owned by root root and has permissions r xr xr x If the device configuration is not being set properly you might need a slightly different udev rule depending on your Linux distribution Note This is only needed if firmware is not built into the driver Multi Tech Systems Inc MT9234MU User Guide S000409D1 39 Appendix B Linux Installations Installing the Firmware Images Copy ti_mts_fw_cdma ti_mts_fw_edge ti_mts_fw_gsm ti_mts_fw_mt9234mu and ti_mts_fw_mt9234zbausb to usr lib hotplug firmware or lib firmware depending on your distribution Be sure the files are owned by root root and have permissions r r r Load the TI USB 3410 5052 Driver The ti_usb_3410_5052 driver should be automatically loaded when you plug in the TI USB 3410 5052 devices provided your device uses the default vendor and product ids If it does not see the section below titled VENDOR and PRODUCT IDS The fir
29. hat will install and configure this connection automatically for you 22 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 4 Remote Configuration Chapter 4 Remote Configuration Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location With password protected remote configuration you can issue AT commands to a remote MT9324MU modem for maintenance or troubleshooting as if you were on site Basic Procedure The following steps are valid regardless of whether the connection is established by the local or the remote Multi Tech modem 1 Establish a data connection with a remote MT9324MU modem 2 Send three remote configuration escape characters followed by AT and the setup password and press ENTER Example ATMTSMODEM You have four tries to enter the correct password before being disconnected If the password is correct the remote modem responds with OK 3 You can now send AT commands to configure the remote modem 4 When you have finished configuring the remote modem save the new configuration by typing AT amp WO and pressing Enter 5 Type ATO and press Enter to exit remote configuration You can then break the connection in the normal way CAUTION If you hang up while you are in remote configuration mode it may lock up the remote modem Setup Multi Tech modems are shipped with a default setup password MTSMODEM Because
30. he associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another For automatically answered incoming calls e The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing 8 For correct operation total of the RNs of all devices connected to a single line at any time should not exceed 5 South African Notice This modem must be used in conjunction with an approved surge protection device Thailand Approval Translation in Thai This telecom device and equipment is conform to technical standard no or This telecom device and equipment is conform to requirement to NTC Fay INIANWIANUALAUATAL amadanandoam i yin un naAnia Ladm 4 or aay nsaNuiauuacalnimil Iaandannaaaindaniuunauay nny Brazil Regulatory Special Cable Requirement Model MT9234MU
31. he telephone network the telephone company may request you remove the equipment from the network until the problem is resolved 8 No repairs are to be made by you Repairs are to be made only by Multi Tech Systems or its licensees Unauthorized repairs void registration and warranty 9 This equipment should not be used on party lines or coin lines 10 If so required this equipment is hearing aid compatible 11 Manufacturing Information Manufacturer Multi Tech Systems Inc Trade Name MultiMobile USB Model Number MT9234MU Registration Number AU7MM04B9234MU Service Center in USA Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A 763 785 3500 763 785 9874 Fax Canadian Limitations Notice Notice The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 Notice The Industry Canada label identifies certificated equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users shoul
32. his testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Click Continue Anyway 15 Please wait while the wizard installs the software Please wait while the wizard installs the software p MultiMobile MT9234MU ee 16 The Completing the Found New Hardware Wizard screen appears Completing the Found New Hardware Wizard The wizard has finished installing the software for i MultiMobile MT9234MU eo Click Finish to close the wizard Click Finish With the modem is successfully installed the entire software installation procedure for the MultiMobile MT9234MU is complete After the installation has been completed you should test the operation of your new MT9234MU by registering it Key in the URL given below and follow the on line instructions http www multitech com register 20 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation Configuring the Modem for Your Country Different countries have different requirements for how modems must function Therefore before you use the modem you must configure it to match the defaults of the country in which you are using it You ca
33. ill be loaded These old versions must be unloaded before the newly installed driver will be used The simplest way to unload the old drivers and load the new is to reboot Alternatively you can close all open TI USB serial ports disconnect the TI USB serial devices and then unload the old TI USB serial driver with the command rmmod ti_usb Completion Then reconnect the TI USB serial devices and the new driver will be loaded Multi Tech Systems Inc MT9234MU User Guide S000409D1 31 Appendix B Linux Installations Device Files Because the TI USB driver does not use usbserial to avoid known problems with usbserial it uses its own device file names dev ttyTIUSBO dev ttyTIUSB1 and so on The device files are created automatically when the ti_usb driver is loaded This is done by the module post install command in etc modules conf which runs the script etc ti_usb make_devices You can change the device names that ti usb uses First you should remove the old device files by running etc ti_usb make_devices remove Then edit etc ti usb make_devices At the top of this file you will find the parameters DEVICE_NAME which determines the basename of the TI USB device files DEVICE _ COUNT which determines the number of device files created DEVICE GROUP which determines the group owner of the device files and DEVICE_PERMISSIONS which determines the device file permissions For example to create 8 TI USB device file
34. imited Warranty 2 years About AT Commands AT Commands for this product are published in a separate document and included on the MT9234MU CD that accompanies your modem Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation Chapter 2 Installation Setup To use your modem you must connect the MT9234MU s USB cable connector to your computer USB and to a telephone line LINE Connect the Modem to Your System Connect the MT9234MU to your computers USB port and connect the telephone line to your MT9234MU and a telephone wall jack P RJ 11 Connector SAAMAA USB Connector USB Connection Plug the USB cable connector on the modem into a USB port connector on your computer Line Connection Plug one end of the phone cable into the modem s LINE jack and the other end into a phone line wall jack Note The Federal Communications Commission FCC and Industry Canada impose certain restrictions on equipment connected to public telephone systems See Appendix A for more information Multi Tech Systems Inc MT9234MU User Guide S000409D1 7 Chapter 2 Installation Install the Modem Driver Introduction Compatibility This MultiMobile MT9234MU MultiModem is compatible with Windows Operating Systems Vista XP 2003 Server 2008 and Linux Windows Drivers The MultiMobile MT9234MU driver must be installed in your computer s program directory The Wi
35. io TV technician for help This device complies with Part 15 of the CFR 47 rules Operation of this device is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference that may cause undesired operation Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada FCC Part 68 Telecom 1 This equipment complies with part 68 of the Federal Communications Commission Rules On the outside surface of this equipment is a label that contains among other information the FCC registration number This information must be provided to the telephone company 2 The suitable USOC jack Universal Service Order Code connecting arrangement for this equipment is shown below If applicable the facility interface codes FIC and service order codes SOC are shown 3 An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See installation instructions for
36. ions and gives you access to support resolutions for all Multi Tech products Visit our support area on the website for other support services Knowledge Base and Support Services www multitech com en US SUPPORT Technical Support Business Hours M F 9am to 5pm CST Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 Warranty To read the warranty statement for your product please visit http www multitech com en_US COMPANY Policies warranty 2 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Table of Contents Contents Chapter 1 Product DescriptionN vicine cca nici 4 NTeductionizssss snas ia La 4 FealUures me 4 Telecom Safety WANS es om dial oa NaRa E NEEE deed A AANE 5 Shipping Packager Contem Semono Aia tea a ANE aO Ele 5 YOUWSUPpV assoni aio O a A IAN ll i Aa N 5 Technical SPeGticalions srarai A AENEA AES ceynest esvaseudaereueesartarieesd 6 ADOUCAT COommane mm A E A N TN 6 GChapter 2 nstallatliom ida rara 7 7 InstallitheModemiDhver en ei ate 8 installing the Modem Driver in Windows Vista rr i nd 8 Chapter 3 Operaio ia 22 FrontPanel a a ea 22 Conneciingito inellnternet sia iaia 22 Intemet Connec UON es oa a a E A A E A 22 Chapter 4 Remote Configuration ccssseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 23 Basic Proce d re iien a A
37. isconnect the TI USB serial devices and then unload the old TI USB serial driver with the command rmmod ti_usb_3410_5052 Completion Then reconnect the TI USB serial devices and the new driver will be loaded Multi Tech Systems Inc MT9234MU User Guide S000409D1 37 Appendix B Linux Installations Oninstalling the TI USB Driver for 2 6 kernel versions If you installed the TI USB RPM package you can uninstall it by logging in as root and running the command rpm e ti usb_2 6 X Y Z If you installed the TI USB TGZ package you can uninstall it by logging in as root and running the following commands Command Explanation cdti usb 2 6 X Y You will need to give a full or relative path to the unpacked source file directory make uninstall 38 Multi Tech Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Installation in Computers Using the Linux 2 6 20 Kernel and above Introduction This procedure applies to Linux 2 6 kernel versions 2 6 11 through 2 6 20 and higher This tgz package contains a patch for the Linux kernel version 2 6 20 and later to add support for MultiTech modems The patch was generated from the 2 6 20 4 kernel source Additional support files like hotplug scripts udev rules and firmware images are also included The TI USB 3410 5052 driver should be included in the official Linux kernel in version 2 6 20 or later The official Linux ker
38. iven below and follow the on line instructions http www multitech com register Multi Tech Systems Inc MT9234MU User Guide S000409D1 13 Chapter 2 Installation Installing the Modem Driver in Windows Server 2008 XP 2003 This installation assumes a Windows Server 2008 XP or 2003 operating system Part A for Windows Server 2008 XP 2003 Installing the Serial Port 1 Connect the USB cable between the MultiModem and the PC 2 Insert the MultiMobile MT9234MU CD into your CD ROM drive The CD uses the Autorun feature and after a brief delay the MultiMobile MT9234MU Setup Welcome screen appears Close the Welcome screen In some situations the operating system will display a Found New Hardware Wizard screen and asks you Can Windows connect to Windows Update to search for software Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on ws Update Web site with your permission Can Windows connect to Windows Update to search for software Yes this time only Yes now and every time connect a device No not this time Click Next to continue Cancel Select No not this time Then click Next 3 The Found New Hardware Wizard screen helps you install the software for TUSB3410 Serial Port Found New Hardware Wizard This wizard helps you install
39. kage You will need the TI USB 3410 5052 tgz package for this step The Introduction section above describes where to find the latest TI USB 3410 5052 tgz package Log in as root and do the following Command Explanation 1 tar xvzf ti_usb_2 6 X Y tgz Un package the files 2 cd ti_usb_2 6 X Y 3 configure Configure the package for your distribution and kernel 4 make install Build and install the ti_usb 3410 5052 driver If there are problems in this process you may need to go back to install and prepare the kernel sources as described above Load the TI USB 3410 5052 Driver The ti_usb_3410_5052 driver should be automatically loaded when you plug in the TI USB 3410 5052 devices provided your device uses the default vendor and product ids If it does not see the section of the Release Notes file VENDOR and PRODUCT IDS on the product CD as file name ti usb_2 6 release_notes 1 2 txt The first TI USB 3410 5052 device plugged in will appear as dev ttyUSBO then next as dev ttyUSB1 and so on These device names are shared with other USB serial devices If TI USB devices had been in use before installing the new TI USB driver old versions of the drivers will still be loaded These old versions must be unloaded before the newly installed driver will be used The simplest way to unload the old drivers and load the new is to reboot Alternatively you can close all open TI USB serial ports d
40. l sources for your kernel In particular you must have the file usb serial h for your kernel sources Sometimes Linux distributions will include the kernel headers but not the complete kernel sources and usb serial h will be missing However the complete kernel sources should still be available as a separate add on package To verify that you have matching kernel sources run uname r to get the version of the running kernel Then check for the directory usr src linux lt version gt lib modules lt version gt source lib modules lt version gt build or usr src linux lt stripped_version gt where stripped_version has the extra version information removed In these directories look for the files include linux autoconf h config and drivers usb serial usb serial h If you do not find the correct kernel source directory you must find and install the kernel sources from your distribution CDs or other media 34 Multi Tech Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Prepare the Kernel Sources This step may or may not be necessary depending on how your Linux distribution installs the kernel sources Log in as root and do the following Command Explanation 1 cd usr src linux lt version gt Change to the source directory 2 make mrproper Clean up any old files 3 Use either of these commands Make a configuration file to match your running kernel make oldconfig for Re
41. m the Source RPM Package Follow this step if your distribution supports RPM packages otherwise follow the next step on installing from a TGZ package You will need the TI USB 3410 5052 source RPM package for this step The Introduction section above describes where to find the latest TI USB 3410 5052 source RPM Log in as root and do the following Command Explanation LE This command builds the driver package for your kernel rpmbuild rebuild ti_usb_2 6 X Y Z src rpm For Red Hat OR rpm rebuild ti_usb_2 6 X Y Z src rpm For SUSE 2 cd usr src redhat RPMS i386 For Red Hat OR cd usr src packages RPMS i386 For SUSE Or use the appropriate path for your Linux distribution 3 rpm Uvh ti_usb_2 6 X Y Z i386 rpm This command installs the driver package If there are problems in this process you may need to go back to install and prepare the kernel sources as described above You man need to remove the RPM package with rpm e ti_usb_2 6 X Y Z or remove RPM temporary files Red Hat stores RPM temporary files in var tmp and ust src redhat BUILD other distributions may store them in other places 36 Multi Tech Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Build and Install the TI USB Driver from the TGZ Package Follow this step if your distribution does not support RPM packages otherwise follow the previous step on installing from an RPM pac
42. mporters to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the seller from whom you purchased the product Multi Tech Systems Inc MT9234MU User Guide S000409D1 41 Appendix D
43. n configure the MT9234MU either manually using AT commands or with the Global Wizard Both methods are described below Using the Global Wizard Utility to Configure Country Code The Global Wizard configuration utility is recommended for computers running Windows Vista Windows Server 2008 XP and 2003 The Global Wizard can configure your modem for a specific country with just a few mouse clicks 1 Insert the MT9234MU Installation CD into the CD ROM drive The Autorun dialog box appears Click Initial Setup and Country Selection The Global Wizard dialog box appears Click Next View the Global Wizard as it searches for your modem and identifies it Click Next Select the country in which the modem will be used and then click Next Review your choice of country If it is correct click Next to configure the modem oa Aa W N When Global Wizard announces that the parameters have been set click Finish to exit Using AT Commands to Configure Country Code If you are comfortable using AT commands you can configure your modem using AT commands You must enter these commands in your communication program s terminal window To configure the modem for a specific country execute the following AT commands Type AT T19 0 nn where nn represents the country code Press Enter The modem will respond OK Type AT amp F amp W this saves changes Press Enter The modem will respond OK Type ATI9 this verifies th
44. ndows drivers are located on the MultiMobile MT9234MU CD in the Drivers Windows Drivers folder A complete set of drivers for each operating system is organized into Vista and XP with either 32 bit or 64 bit processor Most users will select either the 32 bit Vista or 32 bit XP drivers Windows 2003 also use the XP drivers Server users can select either 32 bit or 64 bit depending on their application For server users to determine whether they have a 32 bit or 64 bit operating system go to Start All Programs Accessories 1 System Tools Computer and click on the System Properties button Under System you will see System Type 64 bit Operating System Linux Drivers Linux Operating System drivers are also located on the CD in the Drivers Linux Folder Refer to the Readme file also in the Linux directory for the correct driver file and installation guide for your distribution version of Linux Overview of Windows Driver Installation Three install wizards guide you through the software Installation in this order Part A installs the Serial Port Part B installs the modem driver Installing the Modem Driver in Windows Vista 1 Power up your computer 2 you have not already done so connect the modem s USB cable to a USB port on the computer and connect the phone line between the modem and a telephone wall jack 3 Windows will detect that the new modem is present Driver Installation of your TUSB3410 Serial Port 4 The Found N
45. nel does not yet have support for the Multitech modems however to add that support you need this package This package has been tested on these Linux distributions a Fedora Core 6 and b CentOS 5 Most likely this package will work on many other Linux distributions based on the 2 6 kernels but this has not yet been tested Note that different distributions can make custom changes to the Linux kernel and there is a small chance that these changes might be incompatible with this package These packages are available from http Awww brimson com downloads If you have questions or problems with this package please contact Texas Instruments technical support or Brimson technical support Installation Steps Patching and Rebuilding the Kernel Apply the patch ti_usb_multitech_2 6 20 4 patch This patch should apply to 2 6 20 4 and later kernels Then rebuild and reinstall your kernel and or kernel modules Be sure the TI USB driver is configured on Detailed instructions on patching and building a kernel can be found elsewhere Installing the Hotplug Scripts The ti_usb_3410_5052 driver needs a hotplug script to work correctly This hotplug script is used to change the device configuration Copy ti_usb_3410_5052 to etc hotplug usb ti_usb_3410_5052 Be sure the script is owned by root root and has permissions r xr xr X If the device configuration is not being set properly you might need a slightly different hotplug script dependin
46. not guarantee that the driver you choose will be the best match for your hardware Ensure that Include this location in the search is also selected Click the Browse button 13 If necessary Browse to the Drivers folder on your MultiMobile MT9234MU CD then select the Windows_Drivers folder and then the XP32 folder If you are installing drivers on an XP 64 bit Operating System you would browse to the XP64 folder Found New Hardware Wizard Please select the best match for your hardware from the list below So I 3 MultiMobile MT9234MU e Description Version Manufacturer Location MultiMobile MT9234MU 5 3 24 7 MultiTech Systems driverskwindows MultiMobile MT9234MU 5 3 24 7 MultiTech Systems e drivers windows MultiMobile MT9234MU 5 3 24 7 MultiTech Systems e drivers windows MultiMobile MT9234MU 5 3 24 7 MultiTech Systems e drivers windows w Si A This driver is not digitally signed Tell me why driver signing is important Click Next Multi Tech Systems Inc MT9234MU User Guide S000409D1 19 Chapter 2 Installation 14 The final Windows Logo Testing screen may appear depending on operating system settings This screen pertains to the creation of a modem entity in the operating system that accommodates the MultiMobile MT9234MU A The software you are installing for this hardware MultiMobile MT9234MU has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why t
47. nufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details Select Install this driver software anyway 10 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 10 Installing driver software screen appears Installing driver software E 11 When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device MultiMobile MT9234MU The software for this device has been successfully installed Windows has finished installing the driver software for this device MultiMobile MT9234MU The hardware you installed will not work until you restart your computer Click Close Multi Tech Systems Inc MT9234MU User Guide S000409D1 11 Chapter 2 Installation Installation of the Modem 12 The Found New Hardware MultiTech Systems MT9234MU screen appears If you have the disc that came with your device insert it now Insert the disc that came with your MultiTech Systems MT9234MU If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software gt Idon t have the disc Show me other options The MultiMobile MT9234MU product CD is still in the CD ROM drive Click Next 13 Choose Browse my computer for driver software advanced
48. r bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances 2 Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair 3 This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers 4 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should not contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges 5 Warning Notice No 111 or other calls can be made from this device during a mains power failure 6 This equipment may not provide for the effective hand over of a call to another device connected to the same line 26 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Appendix A Regulatory Compliance 7 Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device T
49. rocessor in the Linux 2 6 kernels These packages have been tested on the Fedora Core 2 Linux distribution Most likely these packages will work on many other Linux distributions based on the 2 6 kernels but this has not yet been tested Note that different distributions can make custom changes to the Linux kernel and there is a small chance that these changes might be incompatible with this package The TI USB 3410 5052 driver has been tested in the kernel org kernels 2 6 5 through a pre release version of 2 6 10 and in the Fedora Core 2 kernels 2 6 5 1 358 and 2 6 9 1 6 There are limitations in kernels before 2 6 8 see the section on Known Limitations in the Release Notes file for kernel 2 6 the file name is ti usb_2 6_release_notes 1 2 txt and it is on the product CD These packages will not work in the Linux 2 4 kernels however installation in the 2 4 kernels is covered earlier in this chapter These packages are available from http www brimson com downloads The tgz package will be named ti_usb_2 6 X Y tgz and the source RPM package will be named ti_usb_2 6 X Y Z src rpm where X Y Z is the version number See www brimson com downloads README for a description of the packages available If you have questions or problems with this package please contact Texas Instruments technical support or Brimson technical support Installation Steps Install the Kernel Sources To build the TI USB driver you must have the matching kerne
50. s named dev ttyusb0 through dev ttyusb7 owned by the uucp group and having permissions 0660 change the parameters like this DEVICE_NAME dev ttyusb DEVICE_COUNT 8 DEVICE_GROUP uucp DEVICE_PERMISSIONS 0660 After editing make_devices run the script to create the new device files like this etc ti_usb make_devices If you use devfs the ti usb devices will be dev usb ti 0 dev usb ti 1 and so on in the order they are plugged in The ti_usb driver has not been tested with devfs 32 Multi Tech Systems Inc MT9234MU User Guide S000409D1 AppendixB Linux Installations Oninstalling the TI USB Driver for 2 4 kernel versions If you installed the TI USB RPM package you can uninstall it by logging in as root and running the command rpm e ti_usb X Y Z If you installed the TI USB TGZ package you can uninstall it by logging in as root and running the following commands Command Explanation cd ti_usb X Y You will need to give a full or relative path to the unpacked source file directory make uninstall Multi Tech Systems Inc MT9234MU User Guide S000409D1 33 Appendix B Linux Installations Installation in Computers Using the Linux 2 6 Kernel Introduction This procedure applies to Linux 2 6 kernel versions 2 6 8 through 2 6 10 These tgz and source RPM packages ti_usb_2 6 1 2 tgz and ti_usb_2 6 1 2 1 src rpm contain a device driver for the MT9234MU s TI USB 3410 p
51. special cable needed Attention A special phone cable is required for regulatory compliance Um cabo especial para telefone requerido para a conformidade regulat ria RL Rule 7 BLACK 5 3 RED 15 OHM 2 WATT 1 15 OHM 2 WATT 1 4 4 3 5 YELLOW Multi Tech Systems Inc MT9234MU User Guide S000409D1 27 Appendix B Linux Installations Appendix B Linux Installations Introduction The MT9234MU supports Linux 2 4 kernel versions 2 4 28 and above 2 6 kernel versions 2 6 8 through 2 6 10 and with a special patch Linux kernel versions 2 6 11 through 2 6 20 4 and above There are three separate installation procedures for these ranges of kernel versions When installation is complete you must use AT commands to configure the modem for the country in which it is operating Installation in Computers Using the Linux 2 4 Kernel Introduction This procedure applies to Linux 2 4 kernel versions 2 4 28 and above These tgz and source RPM packages ti_usb 1 2 tgz and ti_usb 1 2 1 src rpm contain a device driver for the MT9234MU s TI USB 3410 processor in the Linux 2 4 kernels This package is designed for these hardware platforms a standard PC with i486 Pentium or compatible CPUs 32 bit x86 This package has been tested on these Linux distributions Red Hat 8 0 Red Hat 9 0 SUSE Linux Standard Server 8 0 Most likely this package will work on many other Linux distributions based on the 2
52. st TI USB 3410 5052 device plugged in will appear as dev ttyUSBO then next as dev ttyUSB1 and so on These device names are shared with other USB serial devices If TI USB devices had been in use before installing the new TI USB driver old versions of the drivers will still be loaded These old versions must be unloaded before the newly installed driver will be used The simplest way to unload the old drivers and load the new is to reboot Alternatively you can close all open TI USB serial ports disconnect the TI USB serial devices and then unload the old TI USB serial driver with the command rmmod ti_usb_3410 5052 Then reconnect the TI USB serial devices and the new driver will be loaded Oninstalling the TI USB Driver for 2 6 kernel versions If you installed the TI USB RPM package you can uninstall it by logging in as root and running the command rpm e ti_usb_2 6 X Y Z If you installed the TI USB TGZ package you can uninstall it by logging in as root and running the following commands Command Explanation cdti usb 2 6 X Y You will need to give a full or relative path to the unpacked source file directory make uninstall 40 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Appendix C WEEE Statement Appendix C Waste Electrical and Electronic Equipment July 2005 The WEEE directive places an obligation on EU based manufacturers distributors retailers and i
53. to search for software O Yes this time only Yes now and every time connect a device O No nat this time Click Next to continue Select No not this time Then click Next 11 This wizard helps you install software for MultiTech MT9234MU Found New Hardware Wizard This wizard helps you install software for MultiTech Systems MT9234MU If your hardware came with an installation CD E or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended O Install from a list or specific location Advanced Click Next to continue lt Back Next gt Cancel Click on Install from a list or specific location Advanced Then click Next 18 Multi Tech Systems Inc MT9234MU User Guide S000409D1 Chapter 2 Installation 12 The Please choose your search and installation options screen appears Found New Hardware Wizard Please choose your search and installation options Se Y Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search v Browse EADriverstiWindows_DriverstXP32 O Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does
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