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Panasonic KX-TG9392T telephone

1. LINE 2 LINE 1 2 Transparent plug 2 wire cord To single line telephone jack RJ11C Note e Check tel line 2 is displayed on the unit To erase it see page 47 For assistance please visit http www panasonic com help 13 Preparation If you subscribe to a DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly To connect to a 2 line telephone jack For this connection please purchase a Panasonic 2 line splitter page 4 Example DSL ADSL line is line 2 a e To 2 line telephone jack RJ14C LINE 2 LINE 1 2 A SS LINE1 LINE2 2 line Transparent plug splitter ru 2 wire cord A C y 4 wire cord DSL ADSL filter GREEN plug To connect to 2 single line telephone jacks Example DSL ADSL line is line 2 ES a FET Transparent plug To single line telephone jacks RJ11C ey Line 1 GREEN plug 2 wire cord art o e Line 2 4 wire cord DSL ADSL filter 14 For assistance please visit http www panasonic com help Preparation Battery installation and replacement Important e Use the supplied rechargeable batteries Part No HHR
2. gt SAVE 7 Proceed with the operation for your unit Base unit W EXIT Handset OFF o o AS Caller list Important e Only 1 person can access the caller list at a time Viewing the caller list and calling back fw Base unit amp Handset 1 Proceed with the operation for your unit Base unit CID Handset MENU gt 2 1 3 2 Press Y to search from the most recent call or A to search from the oldest call 3 Proceed with the operation for your unit Base unit To call back lift the corded handset To exit press W EXIT Handset To call back press X To exit press OFF Note e In step 2 and indicate which line the caller information was received from If the item has already been viewed or answered V is displayed even if it was viewed or answered using another unit For assistance please visit http www panasonic com help 33 Caller ID Service if an arrow gt is displayed after the number the whole phone number is not shown Proceed with the operation for your unit Base unit Press gt 1 to see the remaining numbers To return to the previous display press ma Handset Press gt to see the remaining numbers To return to the previous display press 4 e In step 3 the unit automatically uses the line you set in line selection mode page 17 to call back When the line selection mode is set to Auto
3. the indicated line I or A is used for the call If the indicated line is already being used or you want to select the other line Base unit Press LINE 1 or LINE 2 then lift the corded handset Handset Press CALL then press LINE 1 or LINE 2 Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 fw Base unit g Handset 1 Proceed with the operation for your unit Base unit CID Handset MENU gt 4 2 1 3 v a Select the desired entry 3 Proceed with the operation for your unit Base unit EDIT Handset CALL 4 Press EDIT repeatedly until the phone number is shown in the desired format N Local phone number Example 321 5555 Area code Local phone number Example 555 321 5555 1 Area code Local phone number Example 1 555 321 5555 5 Proceed with the operation for your unit Base unit Lift the corded handset Handset e f the indicated line is already being used or you want to select the other line Base unit Press LINE 1 or LINE 2 then lift the corded handset Handset Press LINE 1 or LINE 2 Caller ID number auto edit feature Once you call back an edited number the unit remembers the Area Code and Format of the Edited Number Next time when someone calls from the same Area Code ca
4. Caution e To avoid permanent damage do not use a microwave oven to speed up the drying process For assistance please visit http www panasonic com help 51 Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format If requested this number must be provided to the telephone company e Registration No found on the bottom of the unit e Ringer Equivalence No REN 0 1B line 1 and line 2 e Ringer Equivalence No REN Under a power failure 1 0B line 1 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with the product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone
5. lE Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone Important e Only 1 person can access the answering system listen to messages record a greeting message etc at a time e When callers leave messages the unit records the day and time of each message Make sure the date and time have been correctly set page 17 Memory capacity The total recording capacity including your greeting message is about 40 minutes A maximum of 64 messages can be recorded Note e f message memory becomes full the ANSWER ON indicator on the base unit flashes rapidly e When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded i AA Turning the answering system on off taz Base unit E To turn on Press ANSWER SELECT repeatedly to select the desired line s gt ANSWER ON e The ANSWER ON indicator lights up E To turn off Press ANSWER ON e The ANSWER ON indicator turns off Call screening fw Base unit amp Handset While a caller is leaving a message you can listen to the call through the base unit s or handset s speaker To adjust the speaker v
6. v a Select the desired entry gt MENU 3 lla Copy to base SELECT e When an entry has been copied Completed is displayed e To continue copying another entry y a Yes gt SELECT Find the desired entry page 23 gt SEND 4 OFF Copying all entries Jug Base unit 1 RA gt MENU v a Copy a11 SELECT 3 v a Enter the handset number to copy to e When all entries have been copied Completed is displayed 4 m EXIT Handset 1 MENU gt 14 2 8 0 gt MENU vJ 14 Copy all to base gt SELECT e When all entries have been copied Completed is displayed 3 OFF 24 For assistance please visit http www panasonic com help Programming KA Programmable settings You can customize the unit by programming the following features To access the features there are 2 methods scrolling through the display menus page 25 using the direct commands page 28 e Mainly the direct command method is used in these operating instructions Programming by scrolling through the display menus dw Base unit g Handset 1 MENU Proceed with the operation for your unit Base unit Press Y a m4 or 1 to select the desired main menu gt SELECT Handset Press Y a lt or gt to select the desired menu gt SELECT 3 Press Y or a to select the desired
7. RA Handset MENU gt 4 2 8 0 2 GROUP 3 v 4 Select the group you want to search gt SELECT e lf you select A11 groups the unit ends the group search 4 v a Scroll through the phonebook if necessary Editing entries fw Base unit amp Handset 1 Find the desired entry page 23 MENU v a Edit gt SELECT 3 Edit the name if necessary 16 characters max page 22 gt OK 4 Edit the phone number if necessary 24 digits max gt OK 5 v 4 Select the desired group page 22 gt gt SELECT 2 times 6 Proceed with the operation for your unit Base unit W EXIT Handset OFF Erasing entries fw Base unit amp Handset Erasing an entry Find the desired entry page 23 MENU Va Erase gt SELECT va Yes gt SELECT Proceed with the operation for your unit Base unit W EXIT Handset OFF ahOwOhND Erasing all entries 1 Proceed with the operation for your unit Base unit RA For assistance please visit http www panasonic com help 23 Phonebook Handset MENU gt 2 8 0 MENU vJ 4 Erase a11 SELECT va Yes gt SELECT va Yes gt SELECT Proceed with the operation for your unit Base unit W EXIT Handset OFF oar WN Chain dial This feature allows you to dial phone numbers in the phonebook while you are
8. Voice guidance language You can select either English or Espa ol as the voice guidance language of the answering system The default setting is English Program this setting using either the base unit or one of the handsets fw Base unit amp Handset MENU gt 2100072 v a Select the desired setting SAVE Proceed with the operation for your unit Base unit W EXIT Handset OFF bOoOpNoa Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service Program this setting using either the base unit or one of the handsets fw Base unit amp Handset 1 MENU gt 1 2 0 2 v 1 Select the desired setting 3 SAVE 16 For assistance please visit http www panasonic com help Preparation 4 Proceed with the operation for your unit Base unit MM EXIT Handset OFF Date and time Program this setting using either the base unit or one of the handsets dw Base unit g Handset 1 MENU gt 43 1 10 1 Enter the current month date and year by selecting 2 digits for each Example September 15 2008 0 9 1 15 0 8 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0119 3 0 4 Press X to select AM or pm 5 SAV
9. You can locate a misplaced handset by paging it 1 Base unit LOCATOR e All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press INTERCOM then press OFF Note e Even when the ringer volume for both lines is set to off page 29 the handset still rings at a low level for paging For assistance please visit http www panasonic com help 45 Useful Information Wall mounting for charger 1 Drive the screws not supplied into the wall 25 4 mm 1 inch Screws 2 120 V AC 60 Hz 2 Mount the charger then slide it down 8 and to the right until it is secure Belt clip You can hang the handset on your belt or pocket using the supplied belt clip To attach the belt clip To remove the belt clip Headset optional Connecting a headset to the handset allows for hands free conversations We recommend using the Panasonic headset noted on page 4 46 For assistance please visit http www panasonic com help Useful Information Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Busy The called handset or base unit is in use Other units are in use and the system is busy Try again later Privacy mode is on for the call you tried to join page 21 The handset you are using is too far from t
10. To answer the call with the base unit place the corded handset on the cradle then lift it again If the speakerphone is used press SP PHONE 2 times You can also answer the call by pressing LINE 1 or LINE 2 after hanging up the intercom To answer the call with the handset press OFF then press SX Making an intercom call taz Base unit 1 INTERCOM e Lift the corded handset if needed e When only 1 handset is registered the base unit pages the handset automatically 2 Topage a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds e To stop paging press INTERCOM 3 When you finish talking press INTERCOM or place the corded handset on the cradle Handset 1 INTERCOM To page the base unit press 0 To page another handset enter its extension number e To stop paging press OFF 3 When you finish talking press OFF Answering an intercom call Jug Base unit 1 Lift the corded handset or press INTERCOM to answer the page 2 When you finish talking place the corded handset on the cradle or press INTERCOM Handset 1 Press x to answer the page 2 When you finish talking press OFF Note for base unit and handset e The ringer volume for intercom calls follows the higher volume level of the 2 lines page 29 Even when the ringer volume for both lines is set to off page 29 the base unit and or handset still r
11. Using the handset 7 When a call is being received the ringer indicator and and or flashes rapidly 1 Lift the handset and press x or when the unit rings e The called line is automatically selected To change the line selection mode see page 17 e You can also answer the call by pressing LINE 1 or LINE 2 e You can also answer the call by pressing any dial key from 0 to 9 or Hf Any key answer feature 2 When you finish talking press OFF or place the handset on the charger Auto talk You can answer calls simply by lifting the handset off the charger You do not need to press x To turn this feature on see page 28 Adjusting the handset ringer volume Press a or Y repeatedly to select the desired volume while the handset is ringing for an incoming call Note e You can also program the handset ringer volume beforehand page 29 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing OFF For assistance please visit http www panasonic com help 19 Making Answering Calls AAA AAA AAA Useful features during a call Hold This feature allows you to put an outside call on hold flw Base unit 1 Press HOLD during an outside call e If you are using the corded handset you can place it on the cradle 2 To release hold press LINE 1 or LINE 2 that is flashing on the base unit Handset 1 Pre
12. the line mode setting should not be adjusted If the LINE1 indicator or LINE2 indicator does not light when another phone connected to the same line is in use you need to change the line mode to A 10This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first 30 For assistance please visit http www panasonic com help Programming AAA Special instructions for programmable settings Night mode Night mode allows you to select a span of time during which the unit will not ring for outside calls This feature is useful for those occasions when you do not want to be disturbed for example while sleeping Night mode can be set independently for each base unit and handset Important e Set the date and time beforehand page 17 e f you have set the alarm the alarm sounds even if the night mode is turned on Setting the start and end time fw Base unit g Handset MENU gt 4 02 8 7 Enter the desired hour and minute you wish to start this feature Press X to select Am or Pm gt OK Enter the desired hour and minute you wish to end this feature Press X to select Am or Pm gt OK Proceed with the operation for your unit Base unit W EXIT Handset OFF Note e To correct a digit Base unit Press ma or 1 to move the cursor to the digi
13. 55AAABU e When installing the batteries Wipe the battery ends with a dry cloth Avoid touching the battery ends 8 or the unit contacts Confirm correct polarities O e When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 4 6 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow 2 Insert the batteries negative O end first Close the handset cover Rechargeable Ni MH ONLY Note e When replacing batteries remove the old batteries Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery SS SSS A Battery charge Place the handset on the charger for about 7 hours before initial use e While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge completed is displayed Note e Itis normal for the handset to feel warm during charging For assistance please visit http www panasonic com help 15 Preparation e f you want to use the handset immediately charge the batteries for at least 15 minutes e Clean the charge contacts of
14. EDIT repeatedly until the phone number is shown in the desired format page 34 2 Lift the corded handset e The unit automatically uses the line you set in line selection mode page 17 to call back When the line selection mode is set to Auto the indicated line IJ or MA is used for the call If the indicated line is already being used or you want to select the other line press LINE 1 or LINE 2 then lift the corded handset Erasing all messages Erasing all messages for both line 1 and line 2 1 ERASE and are displayed 2 Press ERASE again Erasing all messages for the desired line s Press ANSWER SELECT repeatedly to select the desired line s then press ERASE 2 times For assistance please visit http www panasonic com help 37 Answering System 25555523 Listening to messages using the handset When new messages have been recorded New message is displayed 1 To play new messages MENU gt 3 2 3 To play all messages MENU gt 31214 2 When finished press OFF Note e To switch to the receiver press x Playing back messages for the desired line s 1 MENU gt 1 4 Answering device gt SELECT 2 Press Gt repeatedly to select the desired line s 3 vl a Play new msg or Play all msg gt SELECT 4 When finished press OFF Operating the answering system You can also operate the answering system
15. company For products approved after July 23 2001 the REN for the product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Service Center or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment conn
16. follows the higher volume level of the 2 lines page 29 e When the ringer volume for outside calls of the 2 lines is set to off page 29 the alarm sound is heard at a low level Customer support The base unit and handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer dfw Base unit amp Handset 1 MENU gt H4 6 8 0 For assistance please visit http www panasonic com help 31 Programming 2 Proceed with the operation for your unit Base unit MM EXIT Handset OFF Registering a unit Operating additional handsets Additional handsets Up to 6 handsets can be registered to the base unit Important e See page 5 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU gt 1 3 0 2 Base unit Press and hold LOCATOR for 5 seconds until the registration tone sounds e If all registered handsets start ringing press the same button to stop Then repeat this step e The next step should be completed within 90 seconds o Handset Press OK then wait until a long beep sounds Note e When you purchase an additional handset refer to the additional handset s installation manu
17. item in sub menu 1 gt SELECT e In some cases you may need to select from sub menu 2 gt SELECT 4 Press Y or a to select the desired setting gt SAVE e This step may vary depending on the feature being programmed e To exit the operation press W EXIT on the base unit or OFF on the handset Note e See page 28 for the default settings Base unit Main menu Sub menu 1 Sub menu 2 Page View Caller ID si 33 gt Phonebook 22 Set answering Record greeting Linel amp Line2 36 En Linel Line2 Play greeting Linel Line2 37 Linel Line2 Ring count 41 Recording time 41 Remote code 39 Call screening 36 For assistance please visit http www panasonic com help 25 Programming 29 Main menu Sub menu 1 Sub menu 2 Page Ringer settings Ringer volume Linel 2 Line2 Ringer tone Linel Line2 Interrupt tone E Night mode Start End 31 On Off 31 Initial settings Set date amp time Date and time 17 DA Time adjustment Contrast E Line select 17 Set tel line Caller ID edit 34 Set dial mode 16 Set flash time 29 Linel Line2 Set line mode Linel Line2 VM tone detect 42 Change language Display language 16 Voice prompt 16 Customer support 31 1 If you program these settings using the base unit you do not need to p
18. on acall This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually fw Base unit g Handset 1 Proceed with the operation for your unit During an outside call Base unit RA Handset MENU gt v a Phonebook gt SELECT 2 vJ a Select the desired entry 3 Press CALL to dial the number Note e When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 18 e If you have rotary pulse service you need to press X lt before pressing RA on the base unit or MENU on the handset in step 1 to change the dialing mode temporarily to tone E Copying phonebook entries You can copy phonebook entries from the base unit to a handset or vice versa Important e Group ringer tones are not copied e You cannot copy the phonebook entries between handsets Copying an entry flw Base unit Ra v a Select the desired entry gt MENU va Copy gt SELECT v a Enter the handset number to copy to e When an entry has been copied Completed is displayed e To continue copying another entry v a Yes gt SELECT Find the desired entry page 23 gt SEND 5 m EXIT khOnND Handset 1 MENU gt J 2 8 0
19. or a refurbished product The decision to repair or replace will be made by the warrantor Parts Labor One 1 Year One 1 Year During the Labor Limited Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Ship In Service For assistance in the continental U S A in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com When shipping the unit carefully pack in a padded shipping carton include all accessories and send it prepaid Include a letter detailing the complaint a return address and provide a day time phone number where you can be reached P O Boxes are not acceptable Keep the tracking number for your records A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty For Limited Warranty service for headsets if a headset is included with this product please follow instructions above For assista
20. previous message is played 2 For English voice guidance only To resume operation enter a remote command within 3 seconds or the voice guidance starts 3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is turned off you can turn it on remotely Important e The answering system can be remotely turned on only for the line which you have currently selected in Turning the answering system on off page 36 1 Dial your phone number Let the phone ring 15 times 3 Enter your remote access code after the beep e The greeting message is played back e You can either hang up or from a touch tone phone you can enter your remote access code and begin remote operation page 39 Note e If you want to turn on the answering system for the line which has not been selected in Turning the answering system on off page 36 enter the desired remote commands 41 1 8 11 2 8 or 44 0 8 refer to the column to the left to turn on and access the other line Skipping the greeting message to leave a message You can leave a message just as any outside caller can Call your phone number from a touch tone phone When the answering system picks up press X to skip the greeting message and record your message after the beep 40 For assistance please visit http www panasonic com help Answering System AAA AAA Answering system settings
21. this feature off The default setting is off flw Base unit 1 Press MENU during an outside call e Ifany options appear on the display perform the following vl 1 Privacy SELECT 2 vJ a on or off gt SELECT e When this feature is turned on PRIV is displayed Handset 1 Press MENU during an outside call 2 v a Privacy gt SELECT 3 vJ a on or of gt SELECT e When this feature is turned on PRIV is displayed Note for base unit and handset e This feature will turn off after you hang up the call SSS Using the other line during a call You can use the other line in the following ways When a call is being received on the other line during a conversation an interrupt tone will be heard page 28 You can answer the 2nd call while holding the 1st call During an outside call you can also make a call using the other line by holding the 1st call dlw Base unit Example If you are using line 1 1 Press HOLD to put the 1st call line 1 on hold 2 Press LINE 2 to make or answer a 2nd call e To hold the 2nd call press HOLD 3 To return to the 1st call line 1 press LINE 1 Handset Example If you are using line 1 1 Press HOLD 2 times to put the 1st call line 1 on hold 2 Press LINE 2 to make or answer a 2nd call e To hold the 2nd call press HOLD 2 times 3 To return to t
22. x y Zz 9 0 Space 0 Key Character 1 Space H 8 ko 4 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 4 G H I 4 g h i 4 e To enter another character that is located on the same dial key Base unit Press 1 to move the cursor to the next space Handset Press gt to move the cursor to the next space Correcting a mistake 1 Proceed with the operation for your unit Base unit Press ma or 1 to move the cursor to the character or number you want to erase Handset Press or gt to move the cursor to the character or number you want to erase 2 Press CLEAR and then enter the appropriate character or number e Press and hold CLEAR to erase all characters or numbers Groups Groups can help you find entries in the phonebook quickly and easily When adding an entry to the phonebook you can assign it to one of 9 groups You can change the names of groups assigned for phonebook entries Friends Family etc and then search for phonebook entries by group The group ringer tone feature is available for Caller ID subscribers page 33 Changing group names The default group name is Group 1 to Group 9 fw Base unit amp Handset 22 For assistance please visit http www panasonic com help Phonebook 1 Proceed with the operation for your unit Base unit RA Handset MENU gt H4 2 8 0 ME
23. your voice mail service If your service provider telephone company cannot do this Set this units Ring count setting so that this units answering system answers calls before the voice mail service of your service provider telephone company does lt is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allotted to each caller The default setting is 3min Program this setting using either the base unit or one of the handsets dfw Base unit amp Handset MENU gt 3 0 5 v 1 Select the desired setting gt SAVE 3 Proceed with the operation for your unit Base unit W EXIT Handset OFF N Turning the call screening on off You can set the call screening feature on or off For details see page 36 The default setting is On fw Base unit amp Handset MENU gt 1 3 1 0 v J 1 Select the desired setting gt SAVE 3 Proceed with the operation for your unit Base unit W EXIT Handset OFF N For assistance please visit http www panasonic com help 41 Vo
24. 8 39 Memory capacity 36 Number of rings 47 Recording time 41 Remote access code 39 Remote operation 39 Ring count 47 Toll saver 47 Turning on off 36 40 Auto talk 19 B Battery 15 Belt clip 46 C Caller ID number auto edit 34 Caller ID service 33 Caller list Calling back 33 Editing 34 Erasing 34 35 Storing 35 Viewing 33 Call privacy 27 Call share 27 Call waiting 20 Call Waiting Caller ID 20 Check tel line 1 47 Check tel line 2 13 47 CID Caller ID 33 Conference calls 44 Customer support 37 D Date and time 17 Dialing mode 16 Direct commands 28 Display Contrast 28 Language 16 E Error messages 47 Flash 20 29 G Greeting message 36 Group ringer tone 33 m1 Handset Deregistration 32 Locator 45 Registration 32 Headset optional 46 Hold 20 Intercom 43 Interrupt tone 28 Key tone 28 Line mode 29 Line selection mode 17 Making calls Base unit 18 Handset 18 Memory full 23 37 38 47 Menu icons 11 Messages full 36 37 38 47 Missed calls 33 Mute 20 Night mode 37 Pause 18 Phonebook Adding 22 Chain dial 24 Copying 24 Editing 23 Erasing 23 Group 22 Power failure 12 13 47 Programmable settings 25 Redialing 18 Ringer tone 29 Rotary pulse service 20 SP PHONE Speakerphone 18 Time adjustment 29 Transferring calls 43 Troubleshooting 48 TTY 5 56 VM Voice mail 42 Voice guidance language 16 Voice mail 41 42 Volume Receive
25. 8 For assistance please visit http www panasonic com help Making Answering Calls storing a calling card access number and or PIN in the phonebook a pause is also needed page 24 fw Base unit g Handset Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 gt PAUSE 2 Dial the phone number 3 Proceed with the operation for your unit Base unit Lift the corded handset Handset Note e A 3 5 second pause is inserted each time PAUSE is pressed Repeat as needed to create longer pauses E amp E NNA Answering calls Using the base unit 447 When a call is being received the LINE1 indicator and or LINE2 indicator on the base unit flashes rapidly 1 Lift the corded handset or press SP PHONE when the unit rings e The called line is automatically selected To change the line selection mode see page 17 e You can also answer the call by pressing LINE 1 or LINE 2 When you finish talking place the corded handset on the cradle When the speakerphone is used press SP PHONE N Adjusting the base unit ringer volume Press A or Y repeatedly to select the desired volume while the base unit is ringing for an incoming call Note e You can also program the base unit ringer volume beforehand page 29 Temporary base unit ringer off While the base unit is ringing for a call you can turn the ringer off temporarily by pressing 4
26. A call is put on hold or the answering system is answering a call E Symbols used in these operating instructions Symbol Meaning Ha Perform with the base unit g Perform with the handset The words in the brackets indicate button names soft key names on the base unit and handset Example Unit keys 3 OFF Soft keys MENU SELECT Proceed to the next operation The words in quotations indicate the menu on the display Example Date and time ra gt Press Y or a to select the words in quotations Example v a o For assistance please visit http www panasonic com help 11 Preparation 4 4 rra Connections Connecting the AC adaptor corded handset Connect the AC adaptor cord by pushing the plug firmly Connect the corded handset cord to the corded handset and the base unit Base unit e Use only the supplied Panasonic AC adaptor PQLV207 or PQLV219 120 V AC 60 Hz Charger e Use only the supplied Panasonic AC adaptor PQLV209 or PQLV219 10 Hooks 120 V AC 60 Hz Note e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to
27. ASH CALL WAIT Charge indicator Ringer indicator Receiver Display OFF Navigator key a v lt gt Volume 4 v PAUSE REDIAL HOLD INTERCOM B Microphone B Charge contacts For assistance please visit http www panasonic com help 9 Preparation Using the navigator keys The navigator keys can be used to navigate through menus and to select items shown on the display by pressing Base unit 4 Y lt lt or gt gt Handset a Y lt or gt To adjust the receiver or speaker volume press a to increase the volume or press Y to decrease the volume repeatedly while talking Base unit Handset a a SIS lt Y Soft keys Each unit features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Base unit Handset Display Indicators Base unit display items Item Meaning Indicates the selected line s for answering system operations and settings 7 Ringer volume page 29 is off L2 Y Night mode is on page 31 PRIV Call privacy mode is on page 21 1 Corresponding line number s is indicated next to the item Handset display items Item Meaning dues Battery level Y Within range of the base unit e When flashing Handset is searching for the base unit pag
28. BLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state If a problem with this product develops during or after the Limited Warranty period you may contact your dealer or Service Center If the problem is not handled to your satisfaction then write to the warrantor s Consumer Affairs Department at the addresses listed for the warrantor PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY 58 For assistance please visit http www panasonic com help Index Index A Additional handset 32 Alarm 31 Answering calls Base unit 19 Handset 19 Answering system Call screening 36 Erasing messages 37 38 40 Listening to messages 37 3
29. E 6 Proceed with the operation for your unit Base unit MM EXIT Handset OFF Note e When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is used e To correct a digit Base unit Press a Y lt lt or to move the cursor to the digit then make the correction Handset Press a Y lt 4 or gt to move the cursor to the digit then make the correction e The date and time may be incorrect after a power failure In this case setthe date and time again Line selection mode The line selection mode determines which line is selected when you lift the corded handset you press SP PHONE on the base unit when making answering calls you press s on the handset when making answering calls The following setting is available Auto default When making a call line 1 is selected If that line is unavailable line 2 is selected When you call back using the caller list page 33 or while listening to a message page 37 38 the indicated line is used When answering a call the ringing line is selected Line1l Line 1 is selected Line2 Line 2 is selected dfw Base unit amp Handset MENU gt 44 2 5 10 v a Select the desired setting SAVE Proceed with the operation for your unit Base unit W EXIT Handset OFF Note e You c
30. NU va Group gt SELECT vJ 4 Select the desired group gt SELECT 5 v a Group name gt SELECT 6 Edit the name 10 characters max page 22 gt SAVE 7 Proceed with the operation for your unit Base unit W EXIT Handset OFF AON Finding and calling a phonebook entry fw Base unit g Handset Once you have found the desired entry using one of the following 3 methods make a call with your unit Base unit Lift the corded handset e You can also make a call by pressing LINE 1 or LINE 2 then lifting the corded handset Handset N e You can also make a call by pressing CALL then pressing LINE 1 or LINE 2 Scrolling through all entries 1 Proceed with the operation for your unit Base unit RA Handset MENU gt 14 2 8 0 2 v 4 Select the desired entry Searching by first character alphabetically 1 Proceed with the operation for your unit Base unit RA Handset MENU gt 14 2 8 0 2 Press the dial key 0 9 which contains the character you are searching for page 22 e Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key e f there is no entry corresponding to the character you selected the next entry is displayed 3 v 4 Scroll through the phonebook if necessary Searching by group 1 Proceed with the operation for your unit Base unit
31. Number of rings before the unit answers calls You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or To11 saver The default setting is 4 Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 4th ring when there are no new messages If you call your phone from outside to listen to new messages page 39 you will know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call Program this setting using either the base unit or one of the handsets fw Base unit g Handset 1 MENU gt 20 2 vJ a Select the desired setting gt SAVE 3 Proceed with the operation for your unit Base unit MM EXIT Handset OFF For voice mail service subscribers If you subscribe to a flat rate service package that includes Caller ID call waiting voice mail and unlimited local regional long distance calls please note the following e To use the voice mail service provided by your service provider telephone company rather than the units answering system turn off the answering system page 36 e To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate
32. Panasonic Operating Instructions Expandable Digital Corded Cordless Answering System Model No KX TG9391 with 2 Handsets Model No KX T G9392 Model shown is KX TG9391 DECT This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Charge the batteries for about 7 hours before initial use Please read these operating instructions before using the unit and save them for future reference For assistance visit our website http www panasonic com help for customers in the U S A or Puerto Rico Table of Contents Introduction Product information 0000 005 3 Accessory information 4 System capabilities 5 For your safety oooooococccco 6 Important safety instructions 7 For best performance 20 00 7 Preparation Control 20 ta ds 9 Display Indicators ooooo oooooo 10 Symbols used in these operating instructions 11 Connections chi od ad a ee ee eek 12 Battery installation and replacement 15 Battery Charge ooooocoomoomoo o 15 Setting up the unit before use 16 Making Answering Calls Making Calls oie ct oct desd iia dd 18 Answering CallS o o o oo o 19 Useful features during a call 20 Using the other line during a call 21 Phonebook Base unit handset phoneb
33. X TCA94 KX TCA95 2 line splitter KX J42 J e Headset shown is KX TCA86 Replacement battery information e Replace batteries only with a nickel metal hydride Ni MH type of battery This model requires 2 AAA RO3 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4DPA To order please call 1 800 332 5368 or visit http www panasonic com batterystore 4 For assistance please visit http www panasonic com help Introduction Expanding your phone system You can expand your phone system by registering optional KX TGA939 handsets 6 max to a single base unit Sales and support information e To order additional replacement accessories call 1 800 332 5368 e TTY users hearing or speech impaired users can call 1 866 605 1277 System capabilities The unit can accommodate up to 2 external telephone lines and the following operations are available at a time How many units can be in use at one time E A maximum of 4 parties are available Line 1 Outside call including 1 extension and 1 outside party Line 2 Outside call including 1 extension and 1 outside party Ex Outside call on line 1 Ex Outside call on line 2 E A maximum of 5 parties are available Line 1 Conference call including 2 extensions and 1 outside party Line 2 Outside call including 1 extension and 1 outside party Ex Conference call on line 1 Ex O
34. a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The base unit will work as a standard telephone using power from the telephone line Line 1 on the corded handset can be used to make and answer calls The base unit speakerphone and the cordless handset will not function during a power failure 12 For assistance please visit http www panasonic com help Preparation Connecting the telephone line cord Refer to one of the following methods depending on your situation To connect to a 2 line telephone jack page 13 To connect to 2 single line telephone jacks page 13 If you use the unit as a single line telephone only page 13 Connect the telephone line cord until it clicks into the base unit and telephone line jack To connect to a 2 line telephone jack m gt LINE 2 LINE 1 2 1 GREEN plug 4 wire cord w To 2 line telephone jack RJ14C To connect to 2 single line telephone jacks Ean SN ETF To single line Transparent plug een telephone jacks RJ11C y Tempe oewre wm Line 1 GREEN plug 4 wire cord Line2 If you use the unit as a single line telephone only Be sure to connect the telephone line cord to LINE 1 2 to allow usage of the unit during a power failure page 12 Change the line selection mode from Auto to Line1 page 17 N
35. al for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored in the base unit This allows the handset to end its wireless connection with the system Handset 1 MENU gt 431113101 2 3 13 15 gt 0K 3 Select the handset you want to cancel by pressing the desired handset s number e The selected handset number s flashes e To cancel a selected handset number press the number again The number will stop flashing 4 OK gt v a Yes SELECT e When you cancel a different handset than the one you are now using press OFF to exit 32 For assistance please visit http www panasonic com help Caller ID Service E SSS Using Caller ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller s name and phone number are displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest e f the unit cannot receive caller information the following is displayed Out of area The caller dials from an area which does not provide Caller ID service Private caller The caller requests not to send caller information Long dista
36. an select a line manually regardless of the line selection mode by pressing LINE 1 or LINE 2 bOoO0Na For assistance please visit http www panasonic com help 17 Making Answering Calls lE Making calls Using the base unit 447 1 Dial the phone number e To correct a digit press CLEAR 2 Lift the corded handset e An available line is automatically selected and either the LINE1 indicator or LINE2 indicator lights up To change the line selection mode see page 17 e You can also select the line manually by pressing LINE 1 or LINE 2 before lifting the corded handset 3 When you finish talking place the corded handset on the cradle Note e You can also dial the phone number after lifting the corded handset e To switch to the cordless handset press LINE 1 or LINE 2 on the cordless handset then place the corded handset on the cradle Using the speakerphone 1 During a conversation with the corded handset press SP PHONE to turn on the speakerphone e You can place the corded handset on the cradle e Speak into the MIC e Speak alternately with the other party 2 When you finish talking press SP PHONE Note e For best performance use the speakerphone in a quiet environment e To switch to the receiver lift the corded handset Using the handset 7 1 Lift the handset and dial the phone number e To correct a digit press CLEAR 2 N e An available line is automaticall
37. are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter e Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company Y is flashing e The handset has not been registered to the base unit Register the handset page 32 The handset is too far from the base unit Move closer The base unit s AC adaptor is not connected Check the connections e You are using the base unit or handset in an area with high electrical interference Re position the base unit and use the handset away from interference sources Programmable settings Problem Cause solution have changed the display language to a language cannot read e Change the display language page 16 While programming the unit starts to ring e A call is being received Answer the call and start again after hanging up cannot register a handset to a base unit e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 32 e Place the handset and the base unit away from other electrical appliances 48 For a
38. by pressing dial keys on the handset To use the following commands MENU gt v a Answering device gt SELECT Press EXE repeatedly to select the desired line s if necessary Key Operation a or v Adjust the receiver speaker volume 1 or Repeat message during playback 2 or gt Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages PAUSE Pause message 9 Stop playback 0 Turn answering system off 4 Erase currently playing message Key Operation 5 Erase all messages 1 Turn answering system on for gt 8 line 1 only 2 Turn answering system on for gt 8 line 2 only 10 Turn answering system on for gt 8 both line 1 and line 2 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback Y 4 Playback gt SELECT 3 For English voice guidance only When you press a line selection number CHJU 44 2 or 44 0 the selected line s is announced then press 8 Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press MENU during playback 2 va Edit amp Ca11 gt SELECT e To edit the number before calling back pres
39. e 48 The line is in use e When flashing the call is put on hold on that line the answering system is answering a call on that line e When flashing rapidly an incoming call is now being received on that line y Ringer volume page 29 is off L2 LS Speaker is on page 18 Y Night mode is on page 31 9 Alarm is on page 31 Handset number PRIV Call privacy mode is on page 21 1 Corresponding line number s is indicated next to the item 10 For assistance please visit http www panasonic com help Preparation Menu icons When in standby mode pressing MENU middle soft key reveals the main menu From here you can access various features and settings Base unit menu icons Menu icon Menu feature View Caller ID gt co Phonebook En Set answering gt Ringer settings Initial settings ey 29 Customer support Handset menu icons Menu icon Menu feature gt gt Ringer settings View Caller ID Phonebook Answering device Initial settings 29 LINE1 indicator LINE2 indicator on the base unit The LINE1 indicator and LINE2 indicator show the status of each line respectively as follows Customer support Status Meaning Light off The line is available Light on The line is in use Flashing A call is being received rapidly Status Flashing Meaning
40. ected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequency energy If noise occurs use an optional headset accessory or the speakerphone option if applicable when using this phone Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 52 For assistance please visit http www panasonic com help Useful Information 2 Perform such activities in the off peak hours such as early morning or late evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensu
41. ed on the base unit or handset that is in use after you hear the call waiting tone fw Base unit amp Handset 1 Press CALL WAIT to answer the 2nd call 2 To switch between calls press CALL WAIT Note e Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc fw Base unit amp Handset Press TONE before entering access numbers which require tone dialing 20 For assistance please visit http www panasonic com help Making Answering Calls Call share This feature allows you to join an existing outside call taz Base unit To join the conversation press LINE 1 or LINE 2 to select the line that is being used by another extension for an outside call then lift the corded handset Handset To join the conversation press LINE 1 or LINE 2 to select the line that is being used by another extension for an outside call Note for base unit and handset e A maximum of 3 parties including 1 outside party can join a conversation Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers To allow other users to join your conversations leave
42. emitting and contactthe Panasonic Call Center at 1 800 211 PANA 1 800 211 7262 e Never touch the plug with wet hands Danger of electric shock exists Installation e To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture e Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards e Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners e Do not disassemble the product e Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use e Do not excessively pull the corded handset cord from the base unit This may cause the base unit to fall resulting in injury Medical e Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max e Do not use the product in health care facilities if any regulations posted in the area instruct you no
43. ephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference FCC RF Exposure Warning e This product complies with FCC radiation exposure limits set forth for an uncontrolled environment e To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet e This product may not be collocated or operated in conjunction with any other antenna or transmitter e The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided Notice e FCC ID can be found inside the battery compartment or on the bottom of the units Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants Compatible with Hearing Aid T Coil TIA 1083 For assistance please visit http www panasonic com help 53 Useful Information Notice eThis product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws eCet appareil est con u pour tre utilis aux Etat
44. erase your own greeting message the unit plays a pre recorded greeting message for callers dlw Base unit MENU gt 3 0 3 v a Select the desired line s gt SELECT 3 Press ERASE while your greeting message is playing 4 m EXIT N a A e Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press e f new messages have been recorded the base unit plays back new messages e f there are no new messages the base unit plays back all messages Playing back messages for the desired line s Press ANSWER SELECT repeatedly to select the desired line s then press gt Operating the answering system Key Operation a or v Adjust the speaker volume ma Repeat message during playback gt gt Skip message during playback Key PAUSE Operation Pause message To resume playback press gt Stop playback To exit the playback mode press W EXIT Erase currently playing message m STOP ERASE 1 If pressed within the first 5 seconds of a message the previous message is played Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press EDIT during playback e To edit the number before calling back press
45. es called voice mail tones or stutter tones to the unit to let you know you have new voice mail messages If you hear a series of dial tones followed by a continuous dial tone after you lift the corded handset or press N you have new voice mail messages Minutes after you hang up a call or after the phone stops ringing your unit checks the phone line to see if new voice mail messages have been recorded Turn this feature off when You do not subscribe to voice mail service Your service provider telephone company does not send voice mail tones Your phone is connected to a PBX If you are not sure which setting is required contact your service provider telephone company Turning VM tone detection on off The default setting is on Program this setting using either the base unit or one of the handsets fw Base unit amp Handset 1 MENU gt 4 3 3 2 2 v a Select the desired setting gt SAVE 3 Proceed with the operation for your unit Base unit W EXIT Handset OFF 42 For assistance please visit http www panasonic com help Intercom Locator EE eee Intercom Intercom calls can be made between the base unit and handset between handsets Note e When paging unit s for an intercom call the paged unit s beeps for 1 minute e f you receive an outside call while talking on the intercom an interrupt tone will be heard page 28
46. et OFF Erasing all caller information 1 o dfw Base unit Y Handset Proceed with the operation for your unit Base unit CID Handset MENU gt 14 23 1 3 ERASE vV 1 Yes gt SELECT Proceed with the operation for your unit Base unit MM EXIT Handset OFF Storing caller information into the phonebook N o 1 o dfw Base unit CID v 4 Select the desired entry e To edit the number press EDIT repeatedly until the phone number is shown in the desired format SAVE If necessary edit the party s name 16 characters max gt OK If necessary edit the party s phone number 24 digits max gt OK v J 1 Select the desired group page 22 gt gt SELECT 2 times e To add other entries repeat from step 2 m EXIT Handset MENU gt 4112101768 vJ 4 Select the desired entry e To edit the number press SAVE gt Press EDIT repeatedly until the phone number is shown in the desired format gt SAVE Go to step 4 Press SAVE 2 times If necessary edit the party s name 16 characters max gt OK If necessary edit the party s phone number 24 digits max gt OK v a Select the desired group page 22 gt gt SELECT 2 times e To add other entries repeat from step 2 OFF For assistance please visit http www panasonic com help 35 Answering System
47. f System setting column is checked you do not need to program the same tem using another unit 2 If you subscribe to Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature For assistance please visit http www panasonic com help 29 Programming 3 This tone lets you know when you receive an outside call while you are on the other line or an intercom call If you select on the tone sounds 2 times 4 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 5 If you subscribe to a distinctive ring service such as IDENTA RING select a tone base unit tone 1 to 3 handset tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers 6 If you select one of the melody ringer tones the ringer tone will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 7 When the ringer volume is turned off amp is displayed followed by the selected line number s and the base unit and or handset do not ring for outside calls 8 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700ms unless pressing FLASH fails to pick up the waiting call 9 Generally
48. ference calls 3 people can establish a conference call Conference call with 2 outside calls While you are talking with an outside caller you can make or answer a 2nd call on the other line and then combine the calls to establish a conference call flw Base unit 1 During an outside call press HOLD 2 To answer a 2nd call press LINE 1 or LINE 2 To make a 2nd call press LINE 1 or LINE 2 then dial the phone number o When the 2nd call is connected press MENU gt v a conference gt SELECT e The 2 calls are combined e To hang up only one line press LINE 1 or LINE 2 for the party with which you want to continue talking e To put both lines on hold press HOLD To talk with only one caller press LINE 1 or LINE 2 for the party with which you want to continue talking To resume both lines press CONF Handset 1 During an outside call press HOLD 2 times 2 To answer a 2nd call press LINE 1 or LINE 2 To make a 2nd call press LINE 1 or LINE 2 then dial the phone number 3 When the 2nd call is connected press MENU gt v a Conference gt SELECT e The 2 calls are combined e To hang up only one line press LINE 1 or LINE 2 for the party with which you want to continue talking e To put both lines on hold press HOLD To talk with only one caller press LINE 1 or LINE 2 for the party with which you want to con
49. he 1st call line 1 press LINE 1 Note for base unit and handset e lf you subscribe to Caller ID the 2nd caller s information is displayed when a call is being received on the other line page 33 For assistance please visit http www panasonic com help 21 Phonebook EEE eee Base unit handset phonebook The phonebook allows you to make calls without having to dial manually You can add names and phone numbers to the base unit and handset phonebook independently and assign each phonebook entry to the desired group Base unit up to 100 entries Handset up to 100 entries Adding entries fw Base unit g Handset 1 Proceed with the operation for your unit Base unit RA Handset MENU gt 14 2 8 0 2 ADD 3 Enter the party s name 16 characters max gt OK 4 Enter the party s phone number 24 digits max gt OK 5 v a Select the desired group gt SELECT 2 times e To add other entries repeat from step 3 6 Proceed with the operation for your unit Base unit MM EXIT Handset OFF Note e Caller ID subscribers can use group ringer tone feature page 33 Character table for entering names While entering characters you can switch between uppercase and lowercase by pressing Key Character 5 J K L 5 j k 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 w Xx Y Z 9 w
50. he base unit Move closer and try again The handset s registration may have been canceled Re register the handset page 32 Check tel line 1 Check tel line 2 The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 13 If you use the unit as a single line telephone only erase the message as follows To erase Check tel line 1 press MENU gt 2101 18 9 To erase Check tel line 2 press MENU gt 2101 19 10 When a power failure occurs the message is displayed again Erase again as above Error e The handset s registration has failed Move the base unit and handset away from all electrical appliances and try again e Recording was too short Try again Failed e Phonebook copy failed page 24 Confirm the other unit the receiver is in standby mode and try again Incomplete e Phonebook copy is incomplete The receiver s phonebook memory is full Erase the unnecessary phonebook entries page 23 from the other unit the receiver and try again Memory full The phonebook memory is full Erase unnecessary entries page 23 Message memory is full Erase unnecessary messages page 37 38 Messages full Message memory is full Erase unnecessary messages page 37 38 No link to base Reconnect AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again Unp
51. he handsets dw Base unit g Handset 1 MENU gt 4 3 0 6 Enter the desired 3 digit remote access code SAVE 3 Proceed with the operation for your unit Base unit MM EXIT Handset OFF Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code e The unit will announce the number of new messages e The voice guidance announcements are different depending on the voice guidance language setting page 16 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 40 4 When finished hang up Voice guidance When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record your message Erase all messages Record your greeting message Note e f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call When the Spanish voice guidance is selected To start the voice guidance press 9 The voice guidance announces the available remote commands page 40 See the Spanish quick guide for details Note e f y
52. ice Mail Service HITI Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service Important e To use the voice mail service provided by your service provider telephone company rather than the units answering system turn off the answering system page 36 For details see page 41 Voice Mail message indication The unit lets you know that you have new voice mail messages by showing VoiceMail Linel and or VoiceMail Line2 on the display To listen to your voice mail messages you must dial your service provider telephone company s voice mail access number Note e f the base unit or handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF on the handset until a beep sounds e f your voice mail service uses voice mail tones and the message is over 3 minutes long the unit may not indicate new messages Voice mail VM tone detection Your service provider telephone company sends special signals sometim
53. ice provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 41 cannot operate the answering system e Someone is using the unit Wait for the other user to finish e A caller is leaving a message Wait for the caller to finish e The handset is too far from the base unit Move closer 50 For assistance please visit http www panasonic com help Useful Information Problem Cause solution cannot operate the answering system remotely e You are entering the wrong remote access code If you forgot the remote access code store a new remote access code page 39 e Press each key firmly e The answering system is turned off Turn it on page 40 e You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and recording stops e A call is being received Answer the call and try again later Liquid damage Problem Liquid or other form of moisture has entered the base unit handset Cause solution e Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the base unit handset are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use
54. in the caller list e The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 34 Time on the unit is shifted e Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 29 The 2nd caller s information is not displayed during an outside call e n order to use Caller ID call waiting or Call Waiting Caller ID CWID you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Answering system Problem Cause solution The unit does not record new messages e The answering system is not turned on for the line you wish to record messages from Select the desired line or both lines then turn the answering system on page 36 e The message memory is full Erase unnecessary messages page 37 e The answering system is activated for both lines and the 1st caller is leaving a voice message The 2nd caller cannot leave a message but the caller information will be stored page 33 e f you subscribe to the voice mail service messages are recorded by your serv
55. ing gt SAVE e This step may vary depending on the feature being programmed e To exit the operation press MW EXIT on the base unit or OFF on the handset Note e The operating unit column shows the unit s that can be used to program the item jd Only the base unit can program the item Only the handset can program the item Haz Both the base unit and handset can program the item e In the following table lt gt indicates the default settings Operating Feature Feature Setting System Page unit code setting g Alarm 7 12 0 lt of gt 31 Once Daily g Auto talk 2 0 0 on 19 lt Off gt jig Caller ID edit 2 1 4 lt on gt 34 Caller ID number auto off edit falig Call screening 3111 0 lt on gt 36 Off falig Contrast 1 4 5 Level 1 6 lt 3 gt Display contrast falig Customer support 6 8 0 31 falig Date and time 1 0 1 Oo 17 g Deregistration 1 3 1 32 Jl Display language 1 1 0 lt English gt 16 Espa ol g Erase all 3 2 5 38 Erasing all messages g HS registration 1 3 0 32 Handset registration jai Interrupt tone 2 0 1 lt on gt 43 Off 9 Key tone 1 6 5 lt on gt Off jig Line select 2 5 0 lt Auto gt 17 Linel Line2 Jd Night mode 2 3 8 on 31 On Off lt Off gt 28 For assis
56. ings at a low level for intercom calls E Transferring calls Outside calls can be transferred between 2 people dlw Base unit 1 During an outside call press INTERCOM to put the call on hold e When only 1 handset is registered the base unit pages the handset automatically 2 To page a specific handset enter the extension number To page all handsets press 0 or wait for a few seconds 3 Wait for the paged party to answer e f the paged party does not answer press the flashing LINE 1 or LINE 2 to return to the outside call 4 Place the corded handset on the cradle or press INTERCOM e The outside call is being routed to the handset Handset 1 During an outside call press INTERCOM once to put the call on hold For assistance please visit http www panasonic com help 43 Intercom Locator 2 To page the base unit press 0 To page another handset enter its extension number 3 Wait for the paged party to answer e f the paged party does not answer press LINE 1 or LINE 2 that is flashing on the handset to return to the outside call 4 OFF e The outside call is being routed to the destination unit Answering a transferred call dfw Base unit Lift the corded handset or press SP PHONE to answer the page Handset Press x to answer the page Note for base unit and handset e Afterthe paging party disconnects you can talk to the outside caller Se Con
57. ion in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved PNQX1454ZA cmo708SY0 TG9391
58. le differences between the models KX TG9391 series e Model shown is KX TG9392 Base unit Handset Model No z Part No Part No Quantity kx TG9391 KX TG9391 KX TGA939 1 KX TG9392 KX TG9391 KX TGA939 2 1 Feature differences Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 For assistance please visit http www panasonic com help 3 Introduction Accessory information Supplied accessories No Accessory item Order number Quantity KX TG9391 KX TG9392 O AC adaptor for base unit PQLV207T or PQLV219Z 1 1 4 wire telephone line cord with green plugs PQJA10088Z 1 1 2 wire telephone line cord with transparent plugs PQJA10075Z 1 1 O Corded handset PNLXP1001Z 1 1 Corded handset cord PQJA212V 1 1 Rechargeable batteries 2 2 4 Handset cover PNYNTGA430BR 1 2 Belt clip PNKE1004Z1 1 2 O Charger PNLC1001YT 1 2 AC adaptor for charger PQLV209T or PQLV219Z 1 2 1 Both of the AC adaptors function well 2 See page 4 for replacement battery information 3 The handset cover comes attached to the handset a LS O a o Additional replacement accessories Please contact your nearest Panasonic dealer for sales information No Accessory item Order number O Headset KX TCA60 KX TCA86 KX TCA92 KX TCA93 K
59. ller information is customized by the unit as follows When the call is being received the Caller ID number is displayed in the same Format as the Edited Number After the call is ended the phone number of the caller when reviewed from the Caller list is displayed in the same Format as the Edited Number For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be turned on or off page 28 Note e Phone numbers from the 4 most recently edited area codes are automatically edited e f you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Erasing selected caller information jig Base unit amp Handset 1 Proceed with the operation for your unit Base unit CID Handset MENU gt 2 1 3 yl 1 Select the desired entry 3 ERASE N 34 For assistance please visit http www panasonic com help Caller ID Service vV 1 Yes SELECT Proceed with the operation for your unit Base unit MM EXIT Hands
60. lug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may have been canceled Re register the handset page 32 Use rechargeable battery A wrong type of batteries such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 15 You must first subscribe to Caller ID You must subscribe to Caller ID service Once you receive caller information after subscribing to Caller ID service this message will not be displayed For assistance please visit http www panasonic com help 47 Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The unit does not work e Make sure the batteries are installed correctly page 15 e Fully charge the batteries page 15 e Check the connections page 12 e Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again e The handset has not been registered to the base unit Register the handset page 32 cannot hear a dial tone e The base unit s AC adaptor or telephone line cord is not connected Check the connections e f you
61. nce The caller makes a long distance call e f the unit is connected to a PBX system caller information may not be received properly Contact your PBX supplier Missed calls If a call is not answered the unit treats the call as a missed call The display shows Missed call This lets you know if you should view the caller list to see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Group ringer tone for phonebook This feature can help you identify who is calling by using different ringer tones for different groups of callers When adding an entry to the phonebook you can assign it to the desired group page 22 When a call is received from a caller assigned to a group the group s ringer you selected rings after the caller information is displayed If you select No ringer ID default the unit uses the ringer tone you selected for each line on page 29 when calls from this group are received fw Base unit amp Handset 1 Proceed with the operation for your unit Base unit QA Handset MENU gt 14 2 8 0 2 MENU vJ 1 Group gt SELECT 4 v 1 Select the desired group gt SELECT 5 v a Select the current setting of the group ringer tone gt SELECT v a Select the desired item
62. nce calls e Make sure that you have long distance service Caller ID Problem Cause solution Caller information is not displayed e You must subscribe to Caller ID service Contact your service provider telephone company for details e f your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack plug the unit directly into the wall jack e f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details e The name display service may not be available in some areas Contact your service provider telephone company for details e Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again For assistance please visit http www panasonic com help 49 Useful Information Problem Cause solution Caller information is displayed late e Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later e Move closer to the base unit The caller list incoming phone numbers are not edited automatically e The Caller ID number auto edit feature is turned off Turn iton and try again page 28 e You need to call back the edited number to activate Caller ID number auto edit cannot dial the phone number edited
63. nce in Puerto Rico call Panasonic Puerto Rico Inc 787 750 4300 or fax 787 768 2910 IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT PROOF OF PURCHASE INDICATING DATE OF PURCHASE AMOUNT PAID AND PLACE OF PURCHASE CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE For assistance please visit http www panasonic com help 57 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Factory Service Center or other Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIA
64. ng the product near electrical appliances may cause interference Move away from the electrical appliances Routine care e Wipe the outer surface of the product with a soft moist cloth For assistance please visit http www panasonic com help Introduction e Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return e This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product 8 For assistance please visit http www panasonic com help Preparation Controls Base unit Corded handset O Receiver Speaker O LINE 1 LINE1 indicator LINE 2 LINE2 indicator O HOLD O REDIAL PAUSE O FLASH CALL WAIT O Display D Soft keys MIC Microphone Dial keypad TONE SP PHONE Speakerphone SP PHONE indicator gt Play Message indicator ERASE E STOP EXIT ANSWER SELECT B ANSWER ON indicator ANSWER ON LOCATOR INTERCOM A Navigator key a 1 v lt lt VOL Volume A v Handset ia OQ E Bead xe Speaker O Soft keys Headset jack O TALK O SP PHONE Speakerphone O Dial keypad TONE O FL
65. o obstructions between the cordless handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations avoid putting the base unit ona bay window or near a window e Coverage and voice quality depends on the local environmental conditions e f the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment e Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on the power cord or top of the product When you leave the product unused for a long period of time unplug the product from the power outlet The product should be kept away from heat sources such as heaters kitchen stoves etc lt should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operati
66. olume press a or Y repeatedly You can answer the call by lifting the corded handset from the base unit or pressing on the handset Note e To turn this feature off see page 41 Greeting message When the unit answers a call callers are greeted by a greeting message You can record your own greeting message or use a pre recorded greeting message Recording your greeting message Greeting messages can be recorded in one of the two following ways for line 1 and line 2 with different greetings 2 minutes max for each greeting for line 1 and line 2 with the same greeting 2 minutes max Select Linel Line2 in step 2 Jug Base unit MENU gt 1 5 0 2 v a Select the desired line s gt SELECT 3 After the base unit beeps speak clearly about 20 cm 8 inches away from the MIC 4 Press STOP to stop recording e The message you have recorded is played after the beep 5 W EXIT N Using a pre recorded greeting message If you erase or do not record your own greeting message the unit plays a pre recorded greeting message for callers and asks them to leave messages 36 For assistance please visit http www panasonic com help Answering System Playing back the greeting message fla Base unit 1 MENU gt 4 3 0 3 2 v 4 Select the desired line s gt SELECT 3 E EXIT Erasing your greeting message If you
67. ook 22 Copying phonebook entries 24 Programming Programmable settingS 25 Special instructions for programmable settings 31 Registering a unit oooocococcooooo 32 Caller ID Service Using Caller ID service 33 Caller lis Es a a 33 Answering System Answering SySteM ooo oococcoooooo 36 Turning the answering system on off 36 Greeting message 0 0000 36 Listening to messages using the base unit 37 Listening to messages using the handset 38 Remote operation 0 00005 39 Answering system settings 41 Voice Mail Service Voice mail Service o oooooo oo 42 Intercom Locator INTERCOM iia Pe rae eh A ee 43 Transferring CallS o o o 43 Conference CallS 44 Handset locator oooooooooooo 45 Useful Information Wall mounting for charger 46 Boltolip ra aaa ane akties eta 46 Headset optional o o o 46 Error messages o ococcccccco 47 Troubleshooting 0000005 48 FCC and other information 52 SpecificationS oooooomoooomooo 55 Customer services ooo oocooocooooo 56 Want ye se oe ese A 57 Index Index er e lA ee le de a 59 Introduction Product information Thank you for purchasing a Panasonic digital cordless phone Notab
68. ou do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call For assistance please visit http www panasonic com help 39 Answering System Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you 1 Select the desired line s while you are accessing the answering system if necessary For line 1 44 1 For line 2 14 2 For line 1 and line 2 11 0 2 Press the desired dial keys Key Operation 1 Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 23011 07 Record a greeting message for line 1 only 43021 07 Record a greeting message for line 2 only 443 0 7 Record a common greeting message for both line 1 and line 2 411 1 8 Turn answering system on for line 1 only 2 8 Turn answering system on for line 2 only 113 0 8 Turn answering system on for both line 1 and line 2 9 Stop recording Stop playback 2 Start voice guidance 0 Turn answering system off 4 14 Erase currently playing message 5 Erase all messages J 6 Erase greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the
69. overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible charger to charge the batteries Do not tamper with the charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other e For maximum coverage and noise free communications place your base unit ata convenient high and central location with n
70. panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 9 pm EST Panasonic Service and Technology Company 20421 84th Avenue South Kent WA 98032 We Accept Visa MasterCard Discover Card American Express and Personal Checks TTY users hearing or speech impaired users can call 1 866 605 1277 Service in Puerto Rico Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 Phone 787 750 4300 Fax 787 768 2910 56 For assistance please visit http www panasonic com help Useful Information Warranty PANASONIC CONSUMER PANASONIC PUERTO RICO INC ELECTRONICS COMPANY DIVISION San Gabriel Industrial Park OF PANASONIC CORPORATION OF Ave 65 de Infanteria Km 9 5 NORTH AMERICA Carolina Puerto Rico 00985 One Panasonic Way Secaucus New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship Panasonic Consumer Electronics Company or Panasonic Puerto Rico Inc collectively referred to as the warrantor will for the length of the period indicated on the chart below which starts with the date of original purchase Limited Warranty period at its option either a repair your product with new or refurbished parts or b replace it with a new
71. r 10 18 Ringer Base unit 19 29 Ringer Handset 19 29 Speaker 70 18 Wall mounting 46 59 If you need assistance with setup or operation 1 Visit our website http www panasonic com help 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can call 1 877 833 8855 When you ship the product e Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom e Send the unit to PSTC Panasonic Exchange Center prepaid and adequately insured e Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer ee al Attach your purchase receipt here Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduct
72. red when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless tel
73. rogram the same item using a handset Handset Main menu Sub menu 1 Sub menu 2 Page View Caller ID 33 gt Phonebook 22 Answering device Play new msg Gr Play all msg ad Erase all Settings Ring count 41 Recording time 41 Remote code 39 Call screening 36 26 For assistance please visit http www panasonic com help Programming Main menu Sub menu 1 Sub menu 2 Page Ringer settings Ringer volume Linel e dD Line2 Ringer tone Linel Line2 Interrupt tone Night mode Start End 31 On Off 31 Initial settings Set date amp time Date and time 17 a Alarm a 31 Time adjustment Contrast Key tone Auto talk 19 Line select 17 Set tel line Caller ID edit 34 Set dial mode 16 Set flash time 29 Linel Line2 Set line mode Linel Line2 VM tone detect 42 Registration HS registration 32 Deregistration 32 Change language Display language 16 Voice prompt 16 Customer support 31 29 1 If you program these settings using one of the handsets you do not need to program the same item using another unit For assistance please visit http www panasonic com help 27 Programming Programming using the direct commands 1 MENU gt H 2 Enter the desired feature code 3 v 4 Select the desired sett
74. s EDIT repeatedly until the phone number is shown in the desired format page 34 3 N e The unit automatically uses the line you set in line selection mode page 17 to call back When the line selection mode is set to Auto the indicated line IJ or MA is used for the call If the indicated line is already being used or you want to select the other line press LINE 1 or LINE 2 Erasing all messages Erasing all messages for both line 1 and line 2 1 MENU gt 4 3 2 5 2 v a Yes SELECT 3 OFF 38 For assistance please visit http www panasonic com help Answering System Erasing all messages for the desired line s 1 MENU gt v a Answering device gt SELECT 2 Press Gt repeatedly to select the desired line s 3 vl a Erase a11 gt SELECT 4 v a Yes SELECT 5 OFF AAA Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Program this setting using either the base unit or one of t
75. s Unis d Am rique La vente ou l emploi de cet appareil dans certains autres pays peut constituer une infraction a la l gislation locale eEste producto est dise ado para usarse en los Estados Unidos de Am rica La venta o el empleo de este producto en ciertos pa ses puede constituir violaci n de la legislaci n local PERDER MA gt ATH RE SEA gt TREN HA fl gt oS ORM BRAENATORAE BE LT Ton TRY AREA CORA RE ReEBVET EDT SHTAKA BUTS RAJ E LUTERO EAILE LinETF ENERGY STAR As an ENERGY STAR Participant Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ENERGY STAR 54 For assistance please visit http www panasonic com help Useful Information Specifications E Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 E Number of channels 60 Duplex Channels E Frequency range 1 92 GHz to 1 93 GHz E Duplex procedure TDMA Time Division Multiple Access E Channel spacing 1 728 kHz E Bit rate 1 152 kbit s E Modulation GFSK Gaussian Frequency Shift Keying E RF transmission power 115 mW max E Voice coding ADPCM 32 kbit s E Power source 120 V AC 60 Hz E Power consumption Base unit Standby Approx 1 1 W Maximum Approx 2 0 W Charger Standby Approx 0 6 W Maximum Approx 3 6 W E Operating conditions 5 C 40 C 41 F 104 F 20 80 relative air h
76. ss HOLD 2 times during an outside call 2 To release hold press LINE 1 or LINE 2 that is flashing on the handset Note for base unit and handset e If a call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator flashes rapidly After 1 additional minute on hold the call is disconnected e f another phone is connected to the same line you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you fw Base unit g Handset 1 Press MUTE during an outside call e MUTE flashes 2 To return to the conversation press MUTE again Note e MUTE is a soft key visible on the display during a call Flash fw Base unit g Handset FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note e To change the flash time see page 29 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to the call waiting service of your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is display
77. ssistance please visit http www panasonic com help Useful Information Battery recharge Problem Cause solution The handset beeps and or C flashes e Battery charge is low Fully charge the batteries page 15 fully charged the batteries but still flashes or _ is displayed e Clean the charge contacts and charge again page 16 e It is time to replace the batteries page 15 fully charged the batteries but the operating time seems to be shorter e Clean the battery ends O and the charge contacts with a dry cloth and charge again Making answering calls intercom Problem Cause solution Noise is heard sound cuts in and out e You are using the base unit or handset in an area with high electrical interference Re position the base unit and use the handset away from sources of interference e Move closer to the base unit e If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The base unit and or handset does not ring e The ringer volume is turned off Adjust the ringer volume page 29 e Night mode is turned on Turn it off page 31 cannot make a call e The dialing mode may be set incorrectly Change the setting page 16 e The handset is too far from the base unit Move closer and try again cannot make long dista
78. t then make the correction Handset Press lt or gt to move the cursor to the digit then make the correction A OQ N ou Turning night mode on off fw Base unit g Handset 1 MENU gt 11 2 3 8 2 vJ a Select on or o gt SAVE 3 Proceed with the operation for your unit Base unit W EXIT Handset OFF Note e When the night mode is turned on Y is displayed Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important e Set the date and time beforehand page 17 Handset 1 MENU gt 1J 7 12 0 2 v J 1 Select the desired alarm option gt SELECT Off Turns alarm off Go to step 5 Once An alarm sounds once at the set time Enter the desired month date and year Daily An alarm sounds daily at the set time 3 Set the desired time gt OK 4 v J 1 Select the desired ringer tone gt SELECT e We recommend selecting a ringer tone different from the ringer tone set for outside calls 5 v a Save gt SELECT OFF e When the alarm is set is displayed Note e To stop the alarm press any dial key or place the handset on the charger e When the handset is in use the alarm will not sound until the handset is in standby mode e f you select Once the setting changes to off after the alarm sounds e The ringer volume for alarm
79. t to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and relocation e Never install telephone wiring during an electrical storm e Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible e The cordless handset is unable to make calls when the handset batteries need recharging or have failed there is a power failure Battery e We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size e Do not mix old and new batteries 6 For assistance please visit http www panasonic com help Introduction e Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to
80. tance please visit http www panasonic com help Programming Operating Feature Feature Setting System Page unit code setting jd Night mode 2113117 lt 11 00 PM 06 00 AM gt 31 Start End Jd Phonebook 2 8 10 22 g Play all msg 3 2 4 38 Jd Play greeting 3 0 3 37 g Play new msg 3 2 3 E 38 Jud Record greeting 3 0 2 36 Jd Recording time 3 0 5 1min Oo 41 2min lt 3min gt jd Remote code 3 0 6 lt 111 gt O 39 MIS Ring count 210701 To11 saver 0 41 2 7 rings lt 4 gt Mg iS Ringer tone gt 1J16 1 Line 1 Line 1 lt Tone 1 gt Line 2 Line 2 lt Tone 2 gt Base unit Tone 1 3 Melody 1 3 Handset Tone 1 5 Melody 1 10 jig Ringer volume 1 6 0 Line 1 Base unit Line 2 Level 1 lt 3 gt Off Handset Level 1 lt 6 gt Off Jd Set dial mode 1 2 0 lt Tone gt 0 16 Pulse ji iS Set flash time 1 2 1 Line 1 80ms 90ms Oo 20 Line 2 100ms 110ms 160ms 200ms 250ms 300ms 400ms 600ms lt 700ms gt 900ms jig Set line mode 1112J 2 Line 1 A e Line 2 lt B gt fig g Time adjustment 2 2 6 lt caller ID auto gt o Caller ID subscribers Manual only jig View Caller ID 2 1 3 33 Jd VM tone detect 3 3 2 lt on gt O 42 Off Jd Voice prompt 1 1 2 lt English gt O 16 Espa ol 1 I
81. the handset and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Battery icon Battery level i High Cal Medium Cy Low e When flashing Needs to be charged C E Empty Note e The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 12 hours max Not in use standby 6 days max Note e Actual battery performance depends ona combination of how often the handset is in use and how often it is not in use standby e Even after the handset is fully charged the handset can be left on the charger without any ill effect on the batteries e The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the charger and let it charge for at least 7 hours AAA AA A 2242 A A Setting up the unit before use Display language You can select either English or Espa ol as the display language The default setting is English dw Base unit amp Handset MENU gt 4701111110 v a Select the desired setting Press the middle soft key to save bOoO0Na Proceed with the operation for your unit Base unit W EXIT Handset OFF
82. tinue talking To resume both lines press CONF Conference call with an outside call and an intercom call While you are talking with an outside caller one more extension can join the conversation and establish a conference call dlw Base unit 1 During an outside call press INTERCOM to put the call on hold e When only 1 handset is registered the base unit pages the handset automatically 2 To page a specific handset enter its extension number To page all handsets press 0 or wait for a few seconds 3 When the paged party answers press CONF e The 2 calls are combined e To leave the conference place the corded handset on the cradle or press SP PHONE The other 2 parties can continue the conversation Handset 44 For assistance please visit http www panasonic com help Intercom Locator 1 During an outside call press INTERCOM once to put the call on hold 2 To page the base unit press 0 To page another handset enter its extension number 3 When the paged party answers press CONF e The 2 calls are combined e To leave the conference press OFF The other 2 parties can continue the conversation Note for the base unit and handset e The outside call can be put on hold by pressing HOLD Only the person who placed the call on hold can resume the full conference by pressing CONF E A A lt A gt AK K _ __ Handset locator
83. umidity dry Dimensions Base unit Approx 127 mm x 216 mm x 155 mm 5 inches x 8 1 3 inches x 6 9 35 inches Handset Approx 156 mm x 49 mm x 32 mm 6 g inches x 1 15 46 inches x 1 1 4 inches Charger Approx 51 mm x 75 mm x 88 mm 2 inches x 2 15 46 inches x 3 15 32 inches E Mass weight Base unit Approx 720 g 1 59 lb Handset Approx 130 g 0 29 Ib Charger Approx 60 g 0 13 Ib Note e Design and specifications are subject to change without notice e The illustrations in these instructions may vary slightly from the actual product For assistance please visit http www panasonic com help 55 Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance locate your nearest Dealer or Service Center purchase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com help or contact us via the web at http www panasonic com contactinfo You may also contact us directly at 1 800 211 PANA 1 800 211 7262 Monday Friday 9 am to 9 pm Saturday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 Accessory Purchases Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us
84. utside call on line 2 E The following operations are possible simultaneously e An outside call and 1 pair of intercom call can be made at a time e While a caller is leaving a message on your answering system through one line the unit can make an outside call through another line Note e The maximum operating number may decrease depending on the state of usage for example when the answering system is taking a call For assistance please visit http www panasonic com help 5 Introduction 1222553 For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection e Use only the power source marked on the product e Do not overload power outlets and extension cords This can result in the risk of fire or electric shock e Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire e Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire e Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped
85. y selected and the line number is displayed To change the line selection mode see page 17 e You can also select the line manually by pressing LINE 1 or LINE 2 3 When you finish talking press OFF or place the handset on the charger Note e The LINE1 indicator or LINE2 indicator on the base unit lights up while using the handset Using the speakerphone 1 During a conversation press s to turn on the speakerphone e Speak alternately with the other party 2 When you finish talking press OFF Note e For best performance use the speakerphone in a quiet environment e To switch to the receiver press x Adjusting the receiver or speaker volume fw Base unit amp Handset Press a or Y repeatedly while talking Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list in each unit each 48 digits max fw Base unit 4 Handset 1 REDIAL v a Select the desired phone number 3 Proceed with the operation for your unit Base unit Lift the corded handset Handset Erasing a number in the redial list 1 REDIAL 2 v a Select the desired phone number ERASE 3 vlla Yes gt SELECT 4 Proceed with the operation for your unit Base unit W EXIT Handset OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When 1

Panasonic KX-TG9392T telephone

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