Bixolon SRP-350 Plus
Contents
1. BIXOLON User s Manual SRP 350plusA amp C Thermal Printer Rev 1 04 http www samsungminiprinters com MM Safety Precautions SRP 350plusA8C In using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage WARNING Violating following instructions can cause serious injury or death Do not plug several products in one multi outlet e This can provoke over heating and a fire e If the plug is wet or dirty dry or wipe it before usage e If the plug does not fit perfectly with the outlet do not plug in e Be sure to use only standardized multi outlets PROHIBITED SF V Do not pull the cable to unplug e This can damage the cable which is the origin of a fire or a breakdown of the printer PROHIBITED Do not plug in or unplug with your hands wet You can be electrocuted PROHIBITED Rev 1 04 You must use only the supplied adapter e It is dangerous to use other adapters ONLY SUPPLIED ADAPTER PROHIBITED Keep the plastic bag out of children s reach e If not a child may put the bag on his head Do not bend the cable by force or leave it under any heavy object e A damaged cable can cause a fire PROHIBITED CAUTION SRP 350plusA8C Violating following instructions can cause slight wound or damage the appliance If you observe a strange smoke odor or noise from the printer unplug it2. ON ON OFF ON OFF Page24 1253 Greek OFF ON ON ON OFF OFF Page25 1254 Turkish OFF ON ON ON ON OFF Page26 1257 Baltic ON OFF OFF OFF ON OFF Page28 1251 Cyrillic ON OFF ON ON OFF OFF Page33 1255 Hebrew New code ON OFF ON ON OFF Page38 928 Greek P age 39 Thai16 age 40 1256 Arabic 18 Reserved Fixed to OFF MSW9 1 8 Reseved Fixed to OFF MSW10 Special Function 1 External buzzer control This functions operate only after cutting Reserved Fixed to OFF External External buzzer enable buzzer disable Reserved Fi Printing width 2Color support o Reserved Fixed to OFF MSW11 Special Function 2 1 8 Resened JFixedto OFF Rev 1 04 made ORP 350plusA amp C 1 6 Installing or Replacing the Paper Roll x NOTE Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correcily 1 6 1 Make sure that the printer is not receiving data otherwise data may be lost 1 6 2 Open the paper roll cover by pressing the cover open button x NOTE Do not open the print cover while the printer is operating This may damage the printer 1 6 3 Remove the used paper roll core if there is one 1 6 4 Insert the paper roll as shown Rev 1 04 15 SRP 350plusA8C 1 6 5 Be sure to note the correct dire
3. CaDleS arrine N 8 1 2 1 Serial Interlace RS 2320 s ee AAA 8 t 22 Parallelintenace EEE 1264 jarse eve obe oe ete usi eko ak enak 9 1 2 3 USB2 0 Interface aaannanana 10 1 3 Connecting the Draw nini viii vnih viii iki odk inje ete 10 JA SeTING the DID SWITCMCS San pi a a oe oe PEI AN ne oble eh be leni 11 1 4 1 Serial Interface RS 232C ane 11 1 4 2 Parallel 8 USB2 0 Intertace ne 11 1 4 3 Auto Cutter Enable Disable selection 12 1 5 Setting the Memory Switches ana 13 1 6 Installing or Replacing the Paper Roll xeeeeea naaa anakan naaa anakan 15 1 7 Adjustments and Settings ana 17 TO VUSING NEP NINE o ani EE A pel Gu Ga Drake Goba ve bin ob dni pa Na 17 TO Connecting TAS COMPULETG san ne Bist SE ae ek ee ee lb A e e eh obd eh db epa bene 18 1 10 Connecting the Power SUDDIY sinove tela dela dann dana dan nan dan nan dandanan open 18 DO A O O A A NE EEA 19 3 Hexadecimal Dumping xseeseeeeseeaaa kai ak ea ea aaa lie 20 osjo ej osli je Jp A AE EO A A AE A PE OLA 21 Se oo ple A ce NE PE cases fac A TA 22 Mle ea Ol PING araa a a A Ee 22 Rev 1 04 z bre SRP 350plusA amp C 1 Setting Up the Printer 1 1 Unpacking Your printer box should include these items If any items are damaged or missing please contact your dealer for assistance SRP 350plusC SRP 350plusA Cove
4. FEED button to feed paper continuously Rev 1 04 ae ORP 350plusA amp C 1 9 Connecting the computer You need an appropriate interface cable 1 Plug the cable connector securely into the printer s interface connector 1 9 1 9 2 Tighten the screws on both sides of the cable connector 1 9 3 Attach the other end of the cable to the computer 1 10 Connecting the Power Supply x CAUTIONS When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you may damage the power supply or the printer 1 10 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 1 10 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 1 10 3 Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Power Connector Power Cable x NOTE To remove the DC cable connector make sure that the power supply s power cord is unplugged then grasp the connector at the arrow and pull it straight out Rev 1 04 18 SRP 350plusA amp C 2 Self test
5. Host Printer Data6 Data 9 Host Printer Data7 MSB Data MSB 10 Printer nAck PtrClk PtrClk 11 Printer Busy PtrBusy Data3 7 PtrBusy 12 Printer Perror AckDataReq Data2 6 AckDataReq 13 Printer Select Xflag Data1 5 Xflag 5 NN NE NE 6 SGD GND GND pe Mo ho FGG IG PG _ 19 30 GND GND GND 33 GND ND ND 1284 Active Rev 1 04 zde ORP 350plusA amp C 1 2 3 USB2 0 Interface P Hi a ga 180 USB2 0 connector Drawer Power kick out supply connector connector Function Frame Ground 1 VBUS Red Host Power 2 D White Dataline D 1 3 Connecting the Drawer JI 1 6 x WARNING Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer x CAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer kick out connector on the back of the printer next to the power supply connector Frame ground oo IJ 2 Drawer kick out drive signal 1 Output O 3 Drawer open close signal IN DI a 24V NE Drawer kick out drive signal 2 Output 6 Signal ground po o e x Drawer Port is 24Vdc 2 5A Output rating Class 1 R
6. The self test checks whether the printer has any problems If the printer does not function properly contact your dealer The self test checks the following 2 1 Make sure paper roll has been installed properly 2 2 Turn on the power while holding down the FEED button The self test begins 2 3 The self test prints the current printer status which provides the control ROM version and the DIP switch setting 2 4 After printing the current printer status self test printing will print the following and pause The PAPER LED light blinks Self test printing Please press the FEED button 2 5 Press the FEED button to continue printing The printer prints a pattern using the built in character set 2 6 The self test automatically ends and cuts the paper after printing the following COMPLETED 2 The printer is ready to receive data as soon as it completes the self test Rev 1 04 19 SRP 350plusA amp C 3 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 3 1 After you make sure that the printer is off open the cover 3 2 Turn on the printer while holding down the FEED button 3 3 Close the
7. before taking following measures e Switch off the printer and unplug the set from the mains e After the disappearance of the smoke call your dealer to repair it TO UNPLUG Install the printer on the stable surface e If the printer falls down it can be broken and you can hurt yourself PROHIBITED Do not let water or other foreign objects in the printer e If this happened switch off and unplug the printer before calling your dealer PROHIBITED Rev 1 04 Keep the desiccant out of children s reach e If not they may eat it da PROHIBITED Use only approved accessories and do not try to disassemble repair or remodel it for yourself e Call your dealer when you need these services e Do not touch the blade of auto cutter DISASSEMBLING PROHIBITED Do not use the printer when it is out of order This can cause a fire or an electrocution e Switch off and unplug the printer before calling your dealer TO UNPLUG SRP 350plusA amp C M Warning U S A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfere
8. cover then the printer enters the hexadecimal dump mode 3 4 Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 40 40 amp 02 OD 1B 44 OA 14 1E 28 28 28 gs Be oe Deh ve Ansel Ni 00 01 OA 41 OD 42 OA 43 43 43 A B C CC A period is printed for each code that has no ASCII eguivalent During the hex dump all commands except DLE EOT and DLE ENO are disabled 3 5 When the printing finishes turn off the printer 3 6 Turn on the printer and then the hexadecimal mode is off Rev 1 04 20 ORP 350plusA amp C 4 Specification Item Printing Method Thermal Line Printing Dot Densit SRP 350plus 180 X 180 dpi 7dots mm z SRP 352plus 203 X 203 dpi 8dots mm 72 192 0 2mm SRP 350plus 42 Font A 56 Font B Default SRP 352plus 48 Font A 64 Font B 47 lines sec 1 6 Feed Printing Speed 1 200 mm sec Printer 0 40 C Operating 10 50 C Storage 30 80 RH Operating Humidity 10 90 RH Storage Except for paper SE Inner 012mm 0 47 Outer 018mm 0 71 Temperature Paper Tube x Note 1 Printing speed may be slower depending on the data transmission speed and the combination of control commands 2 The above values are calculated und
9. ction that the paper comes off the roll x NOTE When closing the cover press the center of printer cover firmly to prevent paper miss loading 1 6 7 Tear off the paper as shown Rev 1 04 16 SRP 350plusA amp C 1 7 Adjustments and Settings The SRP 350plus is set up at the factory to be appropriate for almost all users It does however offer some settings for users with special requirements It has DIP switches that allow you to change communication settings such as handshaking and parity check as well as print density The SRP 350plus also has a near end sensor for the paper This can give you a warning when the paper is almost out If you find that there is not enough paper remaining on the roll when the near end sensor is triggered you can change the near end sensor setting Rotate the near end sensor tab at front or rear position See the below figure 1 8 Using the Printer Control Panel POWER The POWER light is on whenever the printer is on ERROR This indicates an error PAPER This light indicates the near end of the paper roll Install a new paper roll and the printer Will continue printing When the light blinks it indicates the self test printing standby state or macro execution Standby state when the macro execution command is used FEED The button can be disabled by the ESC c 5 command Press the FEED button once to advance paper one line You can also hold down the
10. er printing level 2 with recommended paper at normal temperature The values may vary with environment temperature printing level etc Rev 1 04 21 SRP 350plusA8C 5 Appendix 5 1 Cleaning Printer Paper dust inside the printer may lower the print quality In this case clean the printer as follows 5 1 1 Open the printer cover and remove the paper if exists 5 1 2 Clean the print head with a cotton swab moistened with alcohol solvent 5 1 3 Clean the platen roller and paper end sensor with cotton swab moistened with water 5 1 4 Insert a paper roll and close the printer cover The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core To adjust the remained amount contact your dealer Rev 1 04 22
11. ev 1 04 10 SRP 350plusA amp C 1 4 Setting the Dip Switches 1 4 1 Serial Interface RS 232C e DIP Switch 1 1 3 DataLengh bits Sits OFF 1 4 1 5 1 6 1 7 zma Bee SERENON Refer to the following table 1 ON Cag P OFF e DIP Switch 2 Default o mL NE 2 2 Internal bell control Internal beli Internal beli OFF disable enable Auto Cutter Offline BUSY Condition Receive Buffer Full Receive Buffer Full Print Density Refer to the following table 2 2 7 1 4 2 Parallel amp USB2 0 Interface e DIP Switch 1 1 2 Reserved OFF 1 8 e DIP Switch 2 i NK VN 2 2 Internal bell control Internal bell Internal bell OFF disable enable Auto Cutter Offline BUSY Condition Receive Buffer Full Receive Buffer Full 2 5 Print Density Refer to the following Table 2 2 7 OFF Near End Sensor Status Rev 1 04 11 ORP 350plusA amp C e Table 1 Baud rate bps Selection 9600 e Table 2 Print Density Selection orr oF Reserved 2 A a Reseved OFF 26 27 Print Density Two colors Default _ ON ON ON 80 2 OFF am 1 4 3 Auto Cutter Enable Disable selection Dip Switch Set 2 SW 2 3 Auto Cutter Disabled Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing Rev 1 04 12 SRP 350plusA amp C 1 5 Setting the Memory Switches This printer has Memory Switch set which i
12. hey can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal M Label Material Control Label PC Other Labels PET Rev 1 04 zda SRP 350plusA amp C M introduction The SRP 350plus Roll Printer are designed for use with electronic instruments such as system ECR POS banking eguipment computer peripheral eguipment etc The main features of the printer are as follows 1 High speed printing 47 1 6 Feed lines per second 2 Low noise thermal printing 3 The data buffer allows the unit to receive print data even during printing 4 Peripheral units drive circuit enables control of external devices such as cash drawer 9 Characters can be scaled up to 64 times compared to it s original size 6 Bar code printing is possible by using a bar code command 7 Different print densities can be selected by DIP switches Please be sure to read the instruction in this manual carefully before using your new SRP 350plus x NOTE The socket outlet shall be near the equipment and it shall be easy accessible X All specifications are subjected to change without notice Rev 1 04 SRP 350plusA amp C M Table of Contents setting Up the Pre nn A ieee o ee ele o AA Aa 7 Te TIN PACKING nn ana aa aa a a ena ana a eka a kenaan ai T t2 CoOnnecing Ine
13. nce to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense M Notice Canada This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio M Caution Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF MM Waste Electrical and Electric Equipment WEEE This marking shown on the product or its literature indicates that is should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it NE responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how t
14. r Cable Roll Paper Manual AC Adapter Power Cord CD USB A A CABLE Rev 1 04 tjo SRP 350plusA amp C 1 2 Connecting the Cables You can connect up the three cables to the printer They all connect to the connector panel on the back of the printer which is shown below x NOTE Before connecting any of the cables make sure that both the printer and the host are turned off 1 2 1 Serial Interface RS 232C O ES KLINA B o Interface connector Drawer Power kick out supply connector connector x When the Dip Switch is ON on the Serial Interface Board DTR and RTS are connected each other PRINTER HOST PRINTER HOST SIDE 25P SIDE 25P SIDE 25P SIDE 9P DTR 20 20 DTR S G 7 7 S G Function ASE a E Frame Ground Transmit Data Receive Data Ready To Send 5 CTS int ClearToSend 6 DSR int f DataSetReady 7 SG Signal Ground Rev 1 04 8 ORP 350plusA amp C 1 2 2 Parallel Interface IEEE1284 Interface connector Drawer Power kick out supply connector connector Nibble Mode HostClk 2 Host Printer DataO LSB Data0 LSB 3 Host Printer Datat1 Data 4 Host Printer Data Daa2 5 Host Printer Data Daa3 6 Host Printer Data4 Data4 7 Host Printer Data5 Data5 8
15. s software switches Memory Switch set has MSW1 MSW2 MSW8 MSW9 Customize value Serial communication condition Memory Switch setting utility can change the Memory Switch set to ON or OFF as shown in the table below default all OFF NOTE The Memory Switch is available to be changed by three methods Memory Switch setting utility Control from ESC POS command Settings of the Memory Switch are stored in the NV memory therefore even if the printer is turned off the settings are maintained MSW1 1 8 Reserved FixedtoOFF MSW2 aa Font Selection Font B 9 x 24 Font A 12 x 24 1 Auto Cutter Function Full Cutting Partial Cutting Code Page Selection Refer to following Table Rev 1 04 13 ORP 350plusA amp C MSW2 8 MSW2 7 MSW2 6 MSW2 5 MSW2 4 MSW2 3 Character Table OFF OFF OFF OFF OFF OFF Page0 437 USA Standard Europe OFF OFF OFF OFF ON OFF Page1 _ Katakana OFF OFF OFF ON OFF OFF Page2 850 Multilingual OFF OFF OFF ON ON OFF Page3 860 Portuguese OFF OFF ON OFF OFF OFF Page4 863 Canadian French OFF OFF ON OFF ON OFF Page5 865 Nordic OFF OFF ON ON OFF OFF Page 16 1252 Latin OFF Page 17 866 Cyrillic 2 OFF ON OFF OFF ON OFF Page19 858 Euro OFF ON OFF ON OFF OFF Page21 862 Hebrew DOS code OFF ON OFF ON ON OFF Page22 864 Arabic OFF
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