Cognitive TPG DBD42-2085-01E label printer
Contents
1. OR ne 19 IES e Presentati LS ne ne Ada dans 20 Topor Form Ad U ES E ms tre 20 SILA D NP T E EAEE E AE A T A EA E AT 20 Fonte and OD ECS eiee AE ei na 20 Loading Fonts and Objects 20 Deleting Fonts and Objects 20 Prole NARAS M NE Ra si ris 21 Obtaining Printers Current Profile 21 Saving the Current Printer s Profile 21 Applying a Saved Profile to the Printer 21 UDAAUNS ODE enema RD cp 22 COR sages ove eee 22 Chapter 5 Advanced DLX Features eoosssssssssssssssssoosososssssssssssssssssso 23 DS PRO EAE eer era seer er te meee Pree ae Ts 23 Loading Firmware Using a USB Flash Drive crenn 25 Changing Printer Settings Using a USB Flash Drive 23 Loading Formats Using a USB Flash Drive ecen 24 Chapter 6 Cleaning and MaintenanCe ssccccccccsssssscssccccsssssssssees 25 Clean the Pirin Ger aes OAE 25 Cleaning the Thermal Printhead and Platen sss 25 Cleanine SU CS ES ane bu 25 Chapter To roubleshootins ssss sine die 27 Copyright 2009 CognitiveTPG 1 800 732 8950 Chapter 1 Introduction Welcome Congratulations on the purchase of a CognitiveTPG Advantage DLX thermal label printer With its 2 year warranty and durable design the Advantage DLX provides professional quality label printing and performance CognitiveTPG is committed to providing a reliable product and user experience This User s Manual provides information on how to install the printer and includes all necessary2. Checking the Enable Automatic Reprint box prompts the printer to reprint a label in the event the printer detects an index mark prior to completing the requested label Media Adjust Adjust the sharpness of the leading edge of printed text or rotated barcodes Media Adjust range 0 to 8 Pitch The pitch represents the dots per inch dpi setting for the printer Values e 100 or 200 for 200 dpi printers e 150 or 800 for 300 dpi printers Darkness The Darkness value adjusts the print darkness Darkness ran ge 200 to 800 NOTE THE FACTORY DEFAULT FOR DARKNESS IS 0 Copyright 2009 CognitiveTPG 1 800 732 8950 18 Primary Language Selects the primary command language the printer uses The Advantage DLX uses Cognitive Printer Language CPL as the default command language Select between CPL EcPL and ZcPL command languages NOTE THE ADVANTAGE DLX CURRENTLY DOES NOT SUPPORT TPCL COMMAND LANGUAGE Thermal Mode Select Direct Thermal or Thermal Transfer based on the model of Advantage DLX printer and the type of media being used IMPORTANT THERMAL TRANSFER MODE REQUIRES THE USE OF A THERMAL TRANSFER PRINTER AND A PRINT RIBBON DIRECT THERMAL MODE REQUIRES THE USE OF DIRECT THERMAL MEDIA iministrator w1 0 7787 Label Positioning Cognitive SOLUTIONS INC Heertbeet Print Width The Print Width value adjusts the maximum printing width of the printer Range e 0 15 to 2 4 inches for 2 inch model pri
3. OD ENO 5 Operating Environment sisi 5 Storage and Transportation Environment 5 Printer Feature Overview sss eee 6 Erone GE IGE Sn A nu 6 ASIE VIENS nn na li na Dons 7 Chapter 2 Printer Installation sisi ssinsis ss 8 Setting up the Advantage DLX Printer 8 Connecting the Interface and Power Cables 8 Loading Thermal Transfer Ribbon ccccceeeeeeeeesseeeeeeens 9 OAC NICOLAS Ode nue 11 Chapter 3 Software Installation ccccccsssssscssscssssssscsssscressssscssees 12 Installing CognitiveTPG Administrator amp Loading Print Drivers 12 Windows Driver Installation sss 12 Instalhine Printer via USD 22 Gakic men 12 Installing Printer via Serial Parallel 13 Chapter 4 CognitiveTPG Administrator ss 16 Connection SeLUNES ES ed ee A 16 COM COON Via Oy TTT 16 Connecting Via Serial 16 Connecun Via HU NCRINCU ij han aiteiarsmminis 16 Serial Connection Parameters ss 17 Ethernet Connection Parameters see 17 Eemer Denno enaA RU 17 Pone o D S n ect setae a A e AN 17 No Media Timeout is 17 Depus Report M vV l sn dan baril 18 AUX PONT ON ds dede 18 Enable Automatic Reprint ss 18 N S NS TT 18 EEE UT 18 DARCOS 18 Copyright 2009 CognitiveTPG 1 800 732 8950 25 PMO LY Lano UA OC enr in ne nd 19 TFTreormal Mod sde ER dd us a 19 Lael POS ONIN 2 non N ies 19 PEEN i A a a ener ce 19 Auto Reca Dra On SE ted E 19 Ato Op Ot TOO 2 cn ie 19
4. Settings folder 4 Turn the printer ON and verify the POWER and READY lights are green 5 Insert the USB flash drive into the USB A port on the back of the printer The READY light will flash quickly while the file loads 6 When the READY light remains solid green remove the USB Flash Drive Copyright 2009 CognitiveTPG 1 800 732 8950 Loading Formats Using a USB Flash Drive 1 2 Create a folder on the USB flash drive at the root level named Cognitive Inside the Cognitive folder create a folder named Objects Place the desired Stored Label Formats or Menuing Program into the Objects folder Turn the printer on and verify the POWER and READY lights are green Insert the USB flash drive into the USB A port on the back of the printer The READY light will flash red during firmware installation When READY light remains solid green turn the printer off and remove the USB Flash Drive HELPFUL TIP THE PRINTER WILL LOAD THE OBJECTS FILES IN ALPHABETICAL ORDER FOR MORE INFORMATION ON CREATING STORED LABEL FORMATS OR MENUING PROGRAMS PLEASE REFERENCE THE COGNITIVETPG CPL PROGRAMMERS GUIDE Copyright 2009 CognitiveTPG 1 800 732 8950 24 Chapter 6 Cleaning and Maintenance For optimal printhead performance CognitiveTPG recommends cleaning the thermal printhead every 5 000 inches Proper maintenance reduces replacement costs by extending the life of the printhead and improves the performance of the printer IMP
5. time only C Yes now and every time connect a device No not this time 2 Select No not at this time and click Next Click Next to continue Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for Cognitive DLX 4 inch DT 3 Select Install from a list or specific location x If your hardware came with an installation CD Advanced and click Next blini What do you want the wizard to do O Install the software automatically Recommended Click Next to continue Newt gt Copyright 2009 CognitiveTPG 1 800 732 8950 12 Found New Hardware Wizard Please choose your search and installation options 4 Select Include this location in the search D and then click the Br owse button Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed 5 Select the location C Program File s Cognitive Solutions Printing C Program Files Cognitive Solutions Printing Suppor v Support Driver Files and click Next Don t search will choose the driver to install Include this location in the search Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Hardware Installation The software you are ins
6. 09 CognitiveTPG 1 800 732 8950 Function Printing mechanism Ribbon take up spindle Friction feed printing surface Latches for printhead mechanism Place label rolls in media tray Guides label roll j Chapter 2 Printer Installation Setting up the Advantage DLX Printer Connecting the Interface and Power Cables IMPORTANT PRIOR TO CONNECTING THE INTERFACE AND POWER CABLE TO THE PRINTER MAKE SURE THAT THE PRINTER IS TURNED OFF 1 Connect the power cable to the AC adapter 2 Connect the AC adapter to the power connector on the printer 3 Plug the power cable into an AC outlet 4 Connect the interface cable to the rear of the printer For Serial or Parallel cables securely fasten the interface connector screws 5 Test the Power by turning the power ON The POWER LED on the printer will turn green NOTE IF THE POWER LED DOES NOT TURN GREEN REPEAT STEPS 1 5 OR REFERENCE THE TROUBLESHOOTING CHART CHAPTER 7 Copyright 2009 CognitiveTPG 1 800 732 8950 8 Loading Thermal Transfer Ribbon NOTE THIS STEP IS FOR THERMAL TRANSFER MODEL ADVANTAGE DLX PRINTERS USE ONLY COGNITIVE APPROVED THERMAL RIBBON FOR MORE INFORMATION ON COGNITIVETPG APPROVED SUPPLIES CONTACT US AT 800 732 8950 EXT 2 1 Position ribbon in front of printer and raise the dust cover NOTE RIBBON SHOULD BE POSITIONED WITH THE SUPPLY CORE CLOSEST TO THE PRINTER AND THE TEXT ON THE RIBBON LEADER FACING DOWN 2 Unlatch the pri
7. COGNITIVE RS AdvantageDlA User s Manual 105 296 01 Revision B 5 13 2009 Copyright 2009 CognitiveTPG 1 800 732 8950 Cognitive TMG N and Advantage DLX are trademarks of ATSI Holdings Inc Microsoft and Windows are trademarks of Microsoft Corporation Other product and corporate names used in this document may be trademarks or registered trademarks of other companies and are used only for explanation and to their owners benefit without intent to infringe All information in this document is subject to change without notice and does not represent a commitment on the part of Cognitive No part of this document may be reproduced for any reason or in any form including electronic storage and retrieval without the expressed written permission of Cognitive TPG All program listings in this document are copyrighted and are the property of Cognitive TPG and are provided without warranty To contact Cognitive TPG Mailing Address Cognitive TPG 25 Tri State International Suite 200 Lincolnshire IL 60069 E Mail sales CognitiveT PG com Toll Free 1 800 732 8950 Fax 1 847 383 7949 Technical Support 1 800 732 8950 x 4 or 1 607 274 2500 x 4 Supplies Information 1 800 732 8950 x 2 Copyright 2009 CognitiveTPG 1 800 732 8950 2 Table of Contents Cla ters Ti OC CUO ii 2 E nc 5 VV UCONN C ne eis chug ch legs waite nc eich aa a ti mtn atc ese 5 PAC RAS OE nO NAR ESTEE a e RSE RAST ERE a NTS ERIE
8. F_AFTER 10 VARIABLE AUX_POWER OFF VARIABLE ERROR_LEVEL SEVERE_ERROR VARIABLE REPORT_LEVEL 2 VARIABLE SHIFT LEFT 0 VARIABLE REPRINT OFF VARIABLE AUTO_TOF OFF VARIABLE MEDIA_ADIUST 0 VARIABLE LANGUAGE NONE Obtaining Printers Current Profile vant Var 1 Select the Profile Management tab in Cognitive Administrator a RTE 2 Click the Get Printer s Current Profile button Saving the Current Printer s Profile 1 Select the Profile Management tab in CognitiveTPG Administrator 2 Click the Get Printer s Current Profile button 3 Click the Save Profile to File button Applying a Saved Profile to the Printer 1 Select the Profile Management tab in CognitiveTPG Administrator 2 Click the Open Stored Profile button 3 Select the desired Stored Profile and click Ok 4 Click the Apply Profile to Printer button Copyright 2009 CognitiveTPG 1 800 732 8950 21 Updating Firmware 1 Select the Firmware and CPR sopranen Cognitive Upgrade tab me Contemon Settings Printer Settings LebeiPostionQ Forts ond Odet M Mans kin 2 Click the Select Firmware File button 3 Select the appropriate Firmware file and click Ok 4 Click the Update Firmware button CAUTION TURNING THE PRINTER OFF DURING FIRMWARE INSTALLATION COULD DAMAGE THE PRINTER CPL Editor Use the CPL Cognitive Printer Language Editor in Cognitive CognitiveTPG Administrator to send CPL to the sagesse printer
9. For more information on programming CPL please refer to the CPL Programmers guide located on the website at http www cognitivetpg com Downloads_18 aspx Copyright 2009 CognitiveTPG 1 800 732 8950 22 Chapter 5 Advanced DLX Features USB A Port Loading Firmware Using a USB Flash Drive 1 Create a folder on the USB flash drive at the root level named Cognitive 2 Inside the Cognitive folder create a folder named Firmware 3 Place the desired firmware revision into the Firmware folder IMPORTANT WHEN USING THE USB FLASH DRIVE THE PRINTER WILL ONLY UPGRADE TO A NEWER FIRMWARE REVISION 4 Turn the printer ON and verify the POWER and READY lights are green 5 Insert the USB flash drive into the USB A port on the back of the printer The READY light will flash red during firmware installation 6 When READY light remains solid green turn the printer off and remove the USB Flash Drive CAUTION REMOVING THE USB FLASH DRIVE WHILE FIRMWARE IS LOADING COULD DAMAGE THE PRINTER Changing Printer Settings Using a USB Flash Drive NOTE CHANGING VARIABLE PRINTER SETTINGS WITH THE USB FLASH DRIVE REQUIRES THE USE OF THE COGNITIVE PROGRAMMING LANGUAGE FOR MORE INFORMATION ON PROGRAMMING WITH CPL PLEASE REFERENCE THE CPL PROGRAMMERS GUIDE 1 Create a folder on the USB flash drive at the root level named Cognitive 2 Inside the Cognitive folder create a folder named Settings 3 Place the desired CPL text files into the
10. IN A GREEN BOX IN THE UPPER RIGHT HAND CORNER Connecting Via Serial 1 Select the Use Serial Connection radio dial 2 Select the Com port to which the printer is connected 3 Select the printer s baud rate setting Note THE ADVANTAGE DLX DEFAULT BAUD RATE IS 9600 Connecting Via Ethernet 1 Select the Use Network Connection radio dial 2 Input the printer s IP Address 3 Input the printer s RTEL port number HELPFUL TIP PRINT A SELF TEST TO DETERMINE THE PRINTER S CURRENT SETTINGS A SELF TEST CAN BE PERFORMED BY HOLDING THE FEED BUTTON WHILE TURNING THE PRINTER POWER ON CONTINUE TO HOLD THE FEED BUTTON UNTIL THE SELF TEST PRINTS Copyright 2009 CognitiveTPG 1 800 732 8950 16 Serial Connection Parameters B R t W Cognitive Printer Administrator y1 0 2782 a u a e Printer Status Cognitive XO N XOFF SOLUTIONS INC e Connection Settings Printer Settings Label Positioning Fonts and Objects Profile Management Firmware And CPR Upgrade PCL windowing CPL Editor B u e r l Z e Connection Type C ti S Serial Connection e Buffer Overflow 115200 CI xon xXOFF Buffer Size 4096 Ethernet Connection Parameters A Seton Refresh IP Address Net Mask aa ER i LR Gateway o om W LPD VJRTEL isconnect RTEL Port Number 9100 PD Buffer Size 32768 4096 RTEL T Ethernet Text Buffer M Cognitive Printer Administrator v1 0 2782 Printer Status Printer S
11. ORTANT DISCONNECT THE POWER PRIOR TO CLEANING THE ADVANTAGE DLX Cleaning the Printer Clean the exterior of the printer and the media tray using a lint free cloth and if necessary a mild detergent solution Cleaning the Thermal Printhead and Platen 1 Open the print mechanism 2 Gently clean the printhead A and platen B using a CognitiveTPG approved cleaning pen card or a soft lint free cloth saturated with 99 isopropyl alcohol WARNING INCORRECTLY CLEANING THE PRINTER WILL CAUSE PERMANENT DAMAGE AND VOID THE PRINTER S WARRANTY COGNITIVE RECOMMENDS USING A CERTIFIED CLEANING PEN FOR CLEANING THE THERMAL PRINTHEAD Cleaning Supplies Advantage DLX Cleaning Supplies Copyright 2009 CognitiveTPG 1 800 732 8950 25 Copyright 2009 CognitiveTPG 1 800 732 8950 Chapter 7 Troubleshooting Use the chart below for troubleshooting your Advantage DLX printer prior to contacting Technical Support If you are unable to resolve the problem using the chart below please contact our Technical Support staff at 1 800 732 8950 ext 4 Symptom Possible Cause Recommended Solution Print Head Unlatched Securely latch printhead Red Ready Light Out Out of Media Ribbon Media Ribbon Replace media ribbon media ribbon E baer Button to continue Printer Paused printing Red Power Light Incorrect Power Supply bare use of correct power Increase printer Darkness using CognitiveTPG Administrator Print
12. ettings Cognitive SOLUTIONS INC Print Speed The Print Speed value sets the printing oo speed of the printer ous Er Connection Settings Printer Settings Label Positioning Fonts and Objects Profile Management Firmware And CPR Upgrade PCL Windowing CPL Editor Print Speed Hih Apply Auxiliary Power On Apply e Low 2 inches per second ee Media Adjust 0 Capo Thermal Mode Pitch 200 Appl Thermal Transfer Apply Apply y Time hh mm ss 24 hour clock 1 00 00 Refresh Apply Apply efresl rint Test e Normal 3 inches per second Date mm dd yy 1 1 2007 Apply e High 5 inches per second No Media Timeout The no media timeout value represents the number of inches of media fed through the printer without detecting an index mark prior to reporting an error EXAMPLE IF NO MEDIA TIMEOUT IS SET TO 12 THE PRINTER WILL CONTINUE TO FEED 12 INCHES OF MEDIA WITHOUT DETECTING AN INDEX MARK BEFORE REPORTING AN ERROR Copyright 2009 CognitiveTPG 1 800 732 8950 17 Debug Report Level Specifies the method by which the printer reports error Values e None Turns error reporting Off e Serial Printer sends error report to host device via serial port e Serial amp Label Printer sends error report via serial port and prints an error label Auxiliary Power ON Check Auxiliary Power ON to enable the 5V serial port output Enable Automatic Reprint
13. ial or Parallel port then click Next 8 Select the appropriate printer model from the available list of printers and click Next Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections s If you have a Plug and Play printer that connects 1 through a USB port or any other hot pluggable port such as IEEE 1394 infrared and so on you do not need to use this wizard Click Cancel to close the wizard and then plug the printer s cable into your computer or point the printer toward your computer s infrared port and turn the printer on Windows will automatically install the printer for you To continue click Next Add Printer Wizard Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use C Automatically detect and install my Plug and Play printer A network printer or a printer attached to another computer i To set up a network printer that is not attached to a print server LD use the Local printer option Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port Use the following port AGE TE v Note Most computers use the LPT1 port to communicate with a local printer The connector for this port should loo
14. ing Too Light Driver Darkness Setting meet E Printhead Dirty Printhead Dirty Clean Clean printhead Printer Darkness Setting Printing Blank Labels Missing Ribbon Uee pani ht et shale to thermal transfer media Continuously Feeding Calibrate printer using Primer out of Calibration Coppie TPG Administrator With print head unlatched turn printer off and back on then re latch printhead Print Not Positioned Top of Form requires Adjust Top of Form using Properly adjustment CognitiveTPG Administrator Printer is running a stored Feed Button Not Working program Media Drifting During Media Guide improperly Verify Media Guide is Printing adjusted positioned properly e Label Desi D height of label Skipping Labels During ecrease neignt OF labe ae beta ct Recalibrate printer using Printin Printer out of Calibration 6 R Copyright 2009 CognitiveTPG 1 800 732 8950 27
15. k something like this a NS Create a new port Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use dA Select the manufacturer and model of your printer If your printer came with an installation disk click Have Disk If your printer is not listed consult your printer documentation for compatible printer software Manufacturer Printers Bull Cognitive DLX 4 inch TT ahh Cognitive DLX 2 inch TT Se Cognitive Z Cognitive DLX 4 inch DT a mis Lannam mi re A This driver is not digitally signed windows Update Tell me why driver signing is important Copyright 2009 CognitiveTPG 1 800 732 8950 14 9 Select Keep existing driver recommended and click Next 10 Provide a Printer name and select if the Advantage DLX will be the default printer then click Next 11 Select Do not share this printer then click Next Add Printer Wizard Use Existing Driver driver is already installed for this printer You can use or replace the existing driver Cognitive DLX 2 inch DT Do you want to keep the existing driver or use the new one O Replace existing driver Add Printer Wizard Name Your Printer You must assign a name to this printer Type a name for this printer Because some programs do not support printer and server name combinations of more than 31 characters it is best to keep the name as short as possible Printer name Cog
16. nitive DLX 2 inch DT Copy 1 Do you want to use this printer as the default printer O Yes No 12 Select No when asked Do you want to print a test page then click Next 13 Select Finish completing the installation of the Advantage DLX printer Add Printer Wizard Completing the Add Printer Wizard You have successfully completed the Add Printer Wizard You specified the following printer settings Name Cognitive DLX 2 inch DT Copy 1 Share name lt Not Shared gt Port LPT1 Model Cognitive DL 2 inch DT Default No Test page No To close this wizard click Finish IMPORTANT IF THE BAUD RATE BETWEEN THE HOST SYSTEM AND THE ADVANTAGE DLX PRINTER ARE NOT EQUAL THE PRINTER WILL NOT PRINT THE DEFAULT BAUD RATE FOR THE ADVANTAGE DLX IS 9600 Copyright 2009 CognitiveTPG 1 800 732 8950 15 Chapter 4 CognitiveTPG Administrator CognitiveTPG Administrator is a Java based utility designed for installation on various operating system platforms Administrator allows complete control over the profiles and settings of the Advantage DLX printer Connection Settings e e Co nitive Connecting Via USB a HE 4 Pinte Settres LabeiPontioning Fords ond Odee Profiko N 1 Select the System Printer Connection radio dial 2 Select the appropriate printer from the Printer Name drop down menu 3 Click Connect NOTE WHEN THE PRINTER IS PROPERLY CONNECTED COGNITIVE ADMINISTRATOR WILL DISPLAY CONNECTED
17. nters e 0 15 to 4 2 inches for 4 inch model printers Auto Recalibration Check and Apply Enable Auto Recalibration and the printer will automatically attempt to recalibrate in the event an index mark is not detected Auto Top Of Form Check and Apply Enable Automatic TOF and the printer will feed a label when the printer is turned ON or the printhead is latched Indexing Indexing indicates to the printer the index type of the media being used The Indexing On check box must be checked when using Bar Gap or Notch style indexing Uncheck the Indexing On box when using continuous media Copyright 2009 CognitiveTPG 1 800 732 8950 19 Label Presentation Label presentation advances media out of the printer after printing a label and then retracts the media prior to printing the next label e Advance Distance the media advances after printing a label e Retract Distance the media retracts prior to printing a label e Time Amount of time in seconds the label remains presented prior to retracting NOTE WHEN TIME IS SET TO 0 THE LABEL WILL REMAIN ADVANCED UNTIL THE NEXT LABEL IS PRINTED Top of Form Adjust The Top of Form TOF sets the top of the label with relation to the print head Increasing the TOF value moves the printed text down the label Decrease the TOF setting to move the printed test up the label Shift Left Shift left moves the printed image left across the label Fonts and Objects M Cognitive P
18. nthead and fully raise the printhead mechanism 3 Place the left side of the ribbon supply core into the left supply core spindle 4 Gently pull the right spindle tab and place the right side of the ribbon core on the spindle Copyright 2009 CognitiveTPG 1 800 732 8950 9 5 Lower the print head Do not latch the printhead at this time 6 Align the notches on the left side of the ribbon take up core with the left spindle 7 Gently pull the right take up spindle and insert the right side of the ribbon take up core REMINDER THE TEXT ON THE RIBBON LEADER FACES OUT 8 Latch the printhead and turn the Power ON to take up the slack in the ribbon leader HELPFUL TIP THE ADVANTAGE DLX WILL TAKE UP ANY EXCESS RIBBON UPON LATCHING THE PRINTHEAD Copyright 2009 CognitiveTPG 1 800 732 8950 10 Loading Media NOTE USE ONLY COGNITIVETPG APPROVED MEDIA FOR MORE INFORMATION ON COGNITIVETPG APPROVED SUPPLIES CONTACT US AT 800 732 8950 EXT 2 1 Raise the dust cover 2 Place the media roll in the media tray keeping the media guide to the right hand side 3 Slide the media guide to the left until it is holding the roll firmly against the left wall of the media tray 4 Unlatch and raise the printhead mechanism 5 Guide the media through the opening under the printhead mechanism remembering to keep the media face up 6 Securely latch the printhead 7 Print a Self Test Press and hold the feed but
19. rinter Administrator v 1 0 2782 Cognitive se as The Fonts and Ob ects tab lists the Fonts EE el Positioning Fonts and Objects Profile Management Firmware And CPR Upgrade PCL Windowing CPL Editor Formats and Graphics currently stored in the printer Loading Fonts and Objects 1 Select the Fonts and Objects tab 2 Click the Load Objects to Printer button Load Objects to Printer Delete Selected Objects Refresh Object List l 3 Select the Font or Object to be stored and click Ok Deleting Fonts and Objects 1 Select the Fonts and Objects tab in CognitiveTPG Administrator 2 Highlight the Font Object or Graphic to be deleted 3 Click the Delete Selected Objects button Copyright 2009 CognitiveTPG 1 800 732 8950 20 Profile Man agem en f M Cognitive Printer Administrator v1 0 2782 Cognitive Manage the settings of the Advantage DLX SOLUTIONS INC using the Profile Management section of mee VARIABLE TXTEFR 4096 1024 Al HERI 0 CognitiveTPG Administrator Profile Renan nee VARIABLE ETHERNET LPD ON E 5 VARIABLE ETHERNET DHCP ON VARIABLE ETHERNET RTEL ON VARIABLE ETHERNET TXTBFR 32768 4096 Management displays a list of the printer s Vasile MEINE M VARIABLE TOF 450 e ka VARIABLE FEED_TYPE GAP current variable settings ean VARIABLE PRINT_MODE DT VARIABLE PRESENTLABEL ON 4 10 0 VARIABLE RECALIBRATE OFF VARIABLE WIDTH 208 VARIABLE NO_MEDIA 1 VARIABLE OF
20. talling for this hardware Printers 6 Click Continue Anyway has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Found New Hardware Wizard Completing the Found New Hardware Wizard 7 Click Finish to complete installation The wizard has finished installing the software for LX Cognitive DLX 4 inch DT Click Finish to close the wizard Installing Printer via Serial Parallel IMPORTANT COGNITIVETPG ADMINISTRATOR AND THE PRINTER DRIVERS MUST BE LOADED PRIOR TO INSTALLING THE PRINTER PLEASE REFER TO THE SECTION TITLED INSTALLING COGNITIVETPG ADMINISTRATOR AND PRINT DRIVERS CHAPTER 3 1 Connect printer to the host system using the included serial or parallel cable 2 Select the Start menu in Windowse 3 Select Settings and choose Printers and Faxes Copyright 2009 CognitiveTPG 1 800 732 8950 13 4 Select Add a printer and the Add Printer Wizard will appear 5 Click Next 6 Select Local printer attached to this computer and click Next 7 Select Use the following port and choose the appropriate Ser
21. ton while turning the print ON to print a Self Test NOTE AFTER PRINTING A SELF TEST THE PRINTER IS IN HEXIDECIMAL DUMP MODE CYCLE THE PRINTER S POWER TO RETURN TO NORMAL OPERATION HELPFUL TIP ENABLE AUTOMATIC TOP OF FORM AND THE ADVANTAGE DLX WILL ADVANCE TO THE NEXT INDEX MARK WHEN THE PRINTHEAD LATCHES OR THE PRINTER IS TURNED ON CHAPTER 4 Copyright 2009 CognitiveTPG 1 800 732 8950 11 Chapter 3 Software Installation Installing CognitiveTPG Administrator and Loading Print Drivers 1 Go to http www CognitiveTPG com Downloads 18 aspx using your Internet Browser 2 Follow the applicable instructions under the Utility Section NOTE DOWNLOADING COGNITIVETPG ADMINISTRATOR WILL INSTALL THE UTILITY PRINT DRIVERS THE COGNITIVETPG ADMINISTRATOR UTILITY IS REQUIRED FOR CONFIGURING TROUBLESHOOTING AND UPDATING THE ADVANTAGE DLX PRINTER Windowse Driver Installation Installing Printer via USB IMPORTANT COGNITIVETPG ADMINISTRATOR AND THE PRINTER DRIVERS MUST BE LOADED PRIOR TO INSTALLING THE PRINTER PLEASE REFER TO THE SECTION TITLED INSTALLING COGNITIVETPG ADMINISTRATOR AND PRINT DRIVERS 1 Connect the printer via the USB cable to the host ann Welcome to the Found New e system and the Found New Hardware Wizard Hardware Wizard ll lieu will search for eum Ye bs sie A i ter t installati A WIU appear ee erar pa Read our privacy polic an Windows connect to Windows Update to search for t 7 O Yes this
22. user support information Package Contents The Advantage DLX box will contain the following parts 1 Advantage DLX Printer 1 Start Up Guide 1 Data Cable Serial and Parallel models come with Serial or Parallel cables USB and Ethernet models come with a USB cable 1 110 240V Switching Power Supply 1 Power Cord Operating Environment 41 F to 104 F 5 C to 40 C 20 to 85 non condensing R H relative humidity Storage and Transportation Environment Copyright 2009 CognitiveTPG 1 800 732 8950 4 0 F to 122 F 20 C to 50 C 5 to 95 non condensing R H relative humidity O1 Printer Feature Overview Please take a moment and become familiar with the features and nomenclature of the Advantage DLX printer Front Rear View Component A Power and Ready Indicators B Feed Button C Dust Cover D On Off Switch E Power Connector F Serial Parallel Port G USD B H USB A Function Indicate current printer status Advances media Protects media from dust and debris Turns printer power On Off Input for auto ranging power supply Serial and Parallel communications port USB Device port USB Host Port NOTE ETHERNET MODEL NOT PICTURED Copyright 2009 CognitiveTPG 1 800 732 8950 6 Inside View Component A Printhead B TT Spindle C Platen Roller D Printhead Latches E Media Tray F Media Guide Copyright 20
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