Wiebetech Forensic Notebook DriveDock v4
Contents
1. FORENSIC NOTEBOOK DRIVEDOCK V4 USER MANUAL Revised July 28 2010 Features e Portable and rugged write blocked solutions to image drives in the field WiebeTech s proprietary write blocking technology offers easy read only access to suspect hard drives e Now with HPA DCO detection Forensic Notebook DriveDock v4 will recognize and report the presence of an HPA or DCO ona hard drive e Multiple status indicators show power input output status hard drive access host attachment and write blocking status e Retrieve data from 2 5 PATA drives through FireWire 800 400 compatible or USB 2 0 Forensic Notebook DriveDock is the best solution for accessing data from 2 5 evidentiary drives With two FireWire ports it s daisy chainable for more versatility e Rugged design built to last Grab it and go Forensic Notebook DriveDock is tough as nails and made to last The small and rugged case contains a complete high speed Oxford processor and is constructed from briefcase tough aluminum for durability e Bus powered through FireWire plus two options for external power Forensic Device User Advisory We recommend that you perform a final check on this product Prior to first use please verify that the write blocking function of this product is working properly This is easily done attach a known good formatted drive and verify that the drive mounts properly on your computer Use a drive that has data on it2. an icon representing the drive s volume will appear mount on the desktop You can begin using the volume right away without any possibility of changing the data on the drive Eject the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume then pressing Command E Shutting down the unit without first ejecting the volume can result in data loss 4 HPA DCO 4 1 HPA DCO Indication Forensic Notebook DriveDock s HPA DCO detection can be seen with a fast blink of the forensic write blocked LED 4 blinks per second If the LED does not blink it is reporting that the drive is write blocked but there is not an HPA or DCO on the drive If there is a slow blink it is reporting that there is an error on the HPA or DCO 1 blink per second See http www wiebetech com hpa dco php for more information WiebeTech 5 Frequently Asked Questions Q What are HPA and DCO A A Host Protected Area HPA and Device Configuration Overlay DCO are reserved areas on a hard drive that are not accessible by the BIOS or OS Data can be hidden behind an HPA or DCO Forensic Notebook DriveDock will alert you if there is an HPA or DCO so that you are aware of it and can take the necessary steps to retrieve the hidden data Forensic Notebook DriveDock s write block LED will blink if a drive with an HPA or DCO is connected see section 4 1 of this manual If the drive does not have an HPA
3. familiarize yourself with the parts of your new DriveDock This will aid you in the remaining steps FORENSIC NOTEBOOK www wiebetech com DC 12V power input from AC A adapter a 12V DC power input is present B 4 pin DC input b Dock is connected to a USB host C USB 2 0 mini port c Hard drive access D 1394b FireWire 800 ports d Dock is connected to FireWire host E Power Switch On Off e Write blocked and HPA DCO detector f 5V Power output to drive g 4 pin power input is present NOTE Forensic Notebook DriveDock s HPA DCO detection can be seen with a fast blink of the forensic write blocked LED 4 blinks per second If the LED does not blink it is reporting that the drive is write blocked but there is not an HPA or DCO on the drive If there is a slow blink it is reporting that there is an error on the HPA or DCO 1 blink per second WiebeTech 2 Using Forensic Notebook DriveDock 2 1 Forensic Notebook DriveDock Host Connections Connect the FireWire or USB cable from your computer into the appropriate port on the dock USB Fire Wire 800 2 2 Hard Drive Attachment If you ve removed the drive from a laptop computer it may be inside a mounting sleeve You ll need to remove this so that the drive will fit with the dock Place the drive onto the green plate with the label side up Carefully slide the drive forward until the pins are fully inserted into the receiver If you wish you may secure the drive in
4. place with the included screws E en 2 45 8 z e s o z z z z OCKW ni INId EOOVE amp BOOK IVED NOT DRI FORENSIC 2 3 Forensic Notebook DriveDock Power Connections There are three options a The Notebook DriveDock can be bus powered through FireWire and therefore does not reguire an additional i i i NOTE After switching off power power source when used with powered FireWire hosts za to the dock you should wait at S least 5 seconds before turning it b To connect via USB or to FireWire hosts lacking on again If you don t perform this sufficient bus power plug in the AC adapter When the step the drive may not mount AC adapter is connected the LED labeled 12 will illuminate c Alternatively you may supply power through a standard 4 pin Molex connector When power is connected in this way the LED labeled 4 PIN will illuminate Your dock is now ready to use Turn on the unit by moving the power switch toward the side labeled P When power is on the 5 LED will illuminate to show that power is going to the hard drive The red LED access indicator will light briefly after the unit is powered up indicating that the FireWire bridge has successfully established communication with the drive Thereafter it will light whenever the drive is accessed Irregular flickering of the drive access light is normal WiebeTech 3 Usage with Mac and W
5. rights reserved FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Forensic Notebook DriveDock v4 Tested to comply C with FCC standards In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the bottom plate and case of your attached drive is grounded either to the DriveDock case or to an Earth ground 2 Use a FireWire cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug If you have any questions or problems please contact support wiebetech com for technical support If you are interested in purchasing more WiebeTech products check our website or contact sales wiebetech com We appreciate being able to serve you
6. be ejected in Windows the way FireWire drives can However freeware utilities are available on the internet that provide a similar function WiebeTech 6 Technical Specifications Product Name and PN Forensic Notebook DriveDock v4 part 31300 2001 0000 US version Model Name FONBv4 Interface ooo FireWire 800 using OXFW922 backwards compatible with FireWire 400 USB 2 0 External Power Supply 100 240VAC 12V 3A included 412V 12V DC Jack eu 5V Standard disk drive 4 pin Molex power jack Power Switch On Off ooo O FireWire host attached LED Input indicates presence of either AC power or 4 wire Molex power ante shows jona of 5V oma te the drive i Operating Humidity 5 to 95 noncondensing Drive Compatibility 2 5 ATAPI drives Windows XP Vista Windows 7 Mac OS 9 2 OS X Operating System Linux distributions supporting FireWire Shipping Weight 3 pounds including AC adapter 3 2 x 2 2 x 0 95 81mm x 56mm x 24mm Dimensions are exclusive of attached plates drives and cables 2 year limited warranty See warranty statement for details and limitations Warranty WiebeTech offers free phone support for 90 days after purchase 1 866 744 8722 After 90 days email support is available at support wiebetech com Forensic Notebook Drive Dock is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2008 2010 CRU Acquisitions Group LLC All
7. indows Operating Systems 3 1 Usage with Windows computers 3 1 1 Compatibility Forensic Notebook DriveDock is Plug and Play compatible with Windows XP No drivers are needed FireWire 800 ports are FireWire 400 host compatible a FireWire 800 400 cable or adapter such as WiebeTech s Cable 11 is necessary for use with FireWire 400 ports The USB2 port is USB 1 1 compatible 3 1 2 Mounting and Ejecting Volumes Assuming the drive format is recognizable by Windows you can begin using the volume right away When the dock and drive are properly connected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double clicking the My Computer icon Eject the dock before powering it down by left clicking the green arrow icon on the task bar then selecting Safely remove Windows will indicate when it is safe to disconnect the dock Shutting down the unit without first ejecting the volume can Windows XP result in data loss 3 2 Usage with Macintosh Computers 3 2 1 Compatibility Forensic Notebook DriveDock is Plug and Play compatible under Mac OS 9 2 and OS X No drivers are needed FireWire 800 ports are FireWire 400 host compatible a FireWire 800 400 cable or adapter such as WiebeTech s Cable 11 is necessary for use with FireWire 400 ports The USB2 port is USB 1 1 compatible 3 2 2 Mounting and Ejecting Volumes Assuming the drive format is recognizable by Mac OS
8. or DCO then the LED will light solid Q Why does my dock experience errors or unmount during long file transfers A The environment in which the dock is used can affect its performance The surface that the dock and drive are set upon may not allow heat to dissipate away from the units The bottom plate supplied with the product will help to dissipate heat away from the hard drive and dock If placed on a non conductive surface the drive or dock may suffer heat related failures After cooling the units usually return to a useable state Occasionally these heat related failures can be permanent Q Can daisy chain other FireWire devices to this bus powered product A You ll probably need to power the unit with an AC adapter if you want to daisy chain other devices to it It is possible to daisy chain two bus powered devices without external power if the FireWire host offers sufficient bus power but this is the exception rather than the rule If the provided power is right on the line of what is required the chain might break during a file transfer possibly resulting in data loss Therefore WiebeTech recommends that bus powered units NOT be used in a daisy chain with other bus powered devices If additional bus powered devices need to be used then we recommend using AC adapters or connecting them to a powered FireWire hub Q If daisy chain another FireWire device to my forensic dock will it also be write blocked by the dock A No The w
9. rite blocking only affects drives connected to the dock not host connections The second FireWire device will be read write unless it employs write blocking of its own One possible use for this port is the connection of a standard read write dock for the target drive That way you can copy data from the write blocked source drive to the target drive while only using a single FireWire port on your computer Note Data speeds in this configuration may be slightly slower than if you provide a separate FireWire channel for each device Q Can use this forensic product for write blocked access to devices other than hard drives A WiebeTech forensic products are designed for usage with hard drives only Although other devices such as optical drives may have a data connection that physically fits with the forensic dock these will generally not function Q Why won t the computer let me eject or unmount my drive A There may be a software application running in the background with an active link to the drive Sometimes you may see a message such as The disk is in use and could not be ejected Try quitting applications and try again It could be a background application like Sherlock or the Finder This is not a defect or issue caused by the WiebeTech device Try invoking the Force Quit feature in OS X to see what software may be running For Windows XP the equivalent command is CTRL ALT DEL Drives connected to the computer via eSATA cannot
10. that you are willing to overwrite Transfer files to the drive The files will appear to transfer to the drive Thereafter unmount the drive and remount the drive The files that you wrote to the drive should not appear after the drive is remounted If they do appear there is a problem with your forensic device and you should contact our support depariment for further instructions WiebeTech support may be reached at 866 744 8722 toll free 316 744 8722 international 316 744 1398 fax support wiebetech com email WiebeTech Table of Contents _1 Pre Installation Steps 90 VB 1 2 Identifying Parts 0 O 2 Using Forensic Notebook DriveDock 4 2 1 Forensic Notebook DriveDock Host Connections 4 2 2 Hard Drive Attachment 4 2 3 Forensic Notebook DriveDock Power Connections 3 Usage with Mac and Windows Operating Systems 5 3 1 Usage with Macintosh Computers o o Y J5 _ 311 Compatibility 5 _ 34 2 Using Volumes 5 3 2 Usage with Windows Operating System 6 3 2 1 Compatibilty V _ 3 2 2UsingVolumes dC 4 HPADCO gt lk 5 Frequently Asked Questions dC WiebeTech 1 Pre Installation Steps 1 1 Forensic Notebook DriveDock Accessories Check the accessories packaged with your Forensic Notebook DriveDock Please contact WiebeTech if any items are missing or damaged The box should contain Rubber bumpers CD containing manual and warranty information 1 1 2 Identifying Parts Take a moment to
Download Pdf Manuals
Related Search