Eagle ET-CSIU2J-BK storage enclosure
Contents
1. Fast I nstallation Technology This patented mechanical design allows you to snap in hard drives without using tools Works like a hard drive reader without the bare disk risks Great for IT users looking to quickly hot swap backup or image multiple hard drives The following items feature F 1 T Single bay drive enclosures gt ET CSMESU2 BK ET CSMSU2 BK I NA20O3U I NA204UE I NA304UE and I NA306UE Dual bay drive enclosures gt I NA305 HDD docking station gt I NA307 10 What are the benefits of a 2 in 1 drive enclosure docking station 26 Highly mobile and synchronized Take the hassle out of keeping multiple copies of the same data across multiple PCs and notebooks All you need is this portable drive enclosure while on the road and simply insert it to the docking station at home or office This way your data stay synchronized If you are a mobile user and work between home and office you will appreciate the convenience our 2 in 1 drive enclosure docking station brings The following items features 2 in 1 solution 2 5 3 5 form factor gt 1 NA20O5UE 3 5 5 25 form factor gt 1 NA303US 11 How to setup NAS Network Attached Storage PDF file Download NAS quick setup guide It contains information on how to find your NAS on network configure IP address SMB and FTP servers Power management update firmware format new drives under LAN mode and more Applicable on T series and W series NAS only 12 How to fi2. A ONIU Storage ET CSIU2J BK Eagle Consus l Series External Dual Bay Storage for 3 5 Dual SATA to USB 2 0 JBOD User Manual www eagle techusa com Index Getting Started Kit Contents e System Requirements sane Updating Your Operating syster Handling Precautions Setting Up Enclosure Components Disk Installation Bezel Installation Connecting the Drive Connecting the Cables Powering Up the Drive Formatti ngs the Drive WINdOWS acess eat oak ed wets ata ase ad eat ered Gita end ad ead enna ed eae eRwaR aun eu Mac OS v 10 2 Disconnect ng the Drive Windows ewe Mac Troubleshooting FAQ Latest firmware tutorials ANd More cee Appendix Regulatory Compliance Warranty Information EAGLE CONSUS Service and Suppo Understand EAGLE TECH Sub Brand 11 12 13 17 20 21 22 30 31 33 34 1 Getting Started Thank you for purchasing this EAGLE CONSUS I SERIES product Its dual SATA to USB interface allows you to easily combine any two 3 5 hard drives into a single large volume by means of J BOD Spanning technology This user manual provides step by step installation instructions and other important information regarding your EAGLE CONSUS product For the latest EAGLE CONSUS product information reviews FAQ and other events visit our Web Site at www eagle techusa com Kit Contents EAGLE CONSUS I SERIES USB 2 0 external storage system
3. CONSUS Service and Support If you need additional information or help during installation or normal use of this product visit out product support Web site at www eagle techusa com and choose from these topics Support Obtain warranty information warranty status RMA status access product specifications and technical tips including updated FAQ s Downloads Download installation software and drivers Contact Contact a support representative by email or phone When contacting Eagle Tech for support have your Eagle Tech product serial number model number system hardware and system software version available www eagle techusa com phone 626 956 4040 fax 626 810 4820 Eagle Tech Computers Inc 18539 East Gale Avenue City of Industry CA 91748 U S A Thank you for choosing Eagle Tech products 33 8 Understand Eagle Tech Brand Eagle Tech sub brand EAGLE VOLTAS GEAGLE LONIUI EAGLE arion pmr forte EAGLE pepto industrial Power JEAGLE CERUS Product Categories Power Supply External Storage Media Center PC Chassis Rackmount Power Supply
4. Power Switch Turns the I SERIES on or off a Hard Drive access light Indicates drive activity Power light Indicates enclosure is on a RAID Indication Indicates RAID mode is enabled a USB 2 0 port Connects to a computer USB port or USB hub amp Power supply socket Connects to power adapter 3 Slide the first SATA Hard Drive into the Disk Mounting Tray and connect to the 5 Place the second SATA Hard Drive into the Disk Mounting Tray and connect to SATA connector on the board the SATA connector on the board 4 Tighten up hard drive with 4 screws 6 Tighten up hard drive with 4 screws 7 Slide the disk mounting tray back into the case carefully and connect the power 9 Congratulation You have completed the installation process cable into socket 8 Tighten up 4 screws at the bottom of the external storage system peeey i terananen 3 Connecting the Drive 1 Detach the bezel gently from the external storage system Connecting the Cable 1 Connect the AC adapter cord to the DC power supply socket on the back of the drive 2 Connect one end of the power cord to the AC adapter Connect the other end of the power cord to an electric outlet 4 Connect one end of the USB 2 0 cable to the USB 2 0 port on the back of the device 5 Connect the other end of the USB 2 0 cable to an available USB port on your computer W Attention Eagle Tech Computers Inc is not responsible for conseque
5. gt format this partition using default values and click Next gt click Finish Windows will now partition and format your new disk so it can be recognized by the operating system 23 i e Shows up as usable drive in My Computer It may take up to 45 minutes to format a 500 GB or larger drive 3 My safely remove hardware icon is gone Caution To prevent file corruption please always click on the safely remove hardware icon in the taskbar s notification area before unplugging external USB drives Re register DLL Sometimes the safely remove hardware icon in the taskbar disappears To re register and re activate the safely remove hardware window please click on Start gt click on Run gt type in RunDII32 exe shell32 dll Control_ RunDLL hotplug dll and hit Enter Now you can click on the device you want to stop 4 Error deleting file or folder Drive busy This is usually caused by programs that are still accessing the drive and its contents Common causes are open files such as Word document or open Explorer showing the directory content of the drive Close them all and try again File handles f you are still unable to delete files or folder there are third party software that unlocks operating system file handles to let you delete locked files and folders We recommend Unlocker 1 8 7 5 H l speed device is plugged into a LO speed USB port Cabling system Make sure you are using c
6. 9 When the status change to Health Computer Management File Action View Window Help your new Hard Drive is ready to use e Am e Ax Efa E Computer Management Loc Volume Layout _ Type Fie System Status pacity Healthy System 55 89 GB E Event Viewer amp Ne Partition Basic NTFS Healthy System Tools C Partition Basic NTFS Shared Folders Local Users and Group 8 Performance Logs and Device Manager Sj Storage Removable Storage gt Disk Defragmenter pisk 0 152 66 5 Disk Management Basic c3 Services and Applications 55 89 GB 55 89 GB NTFS Online Healthy System Disk 1 Basic New Volume E 152 66 GB 152 66 GB NTFS Online Healthy H Primary partition My Computer File Edit View Favorites Tools Help Q Bact ps Search Key Folders Fi Address y My Computer Al Name System Tasks Hard Disk Drives 2 View system information TA Add or remove S Local Disk D ae New Volume F G Change a setting Se Local Disk C Type Local Disk Local Disk Local Disk 16 Mac OS X Note f the warning does not show up start at step 2 Initialize Skip Step 2 and continue at Step 3 Disk Insertion The disk you inserted was not readable by this computer 2 Click Go on the desk bar and choose Utilities click Disk Utility 3
7. CONSUS has been advised of the possibility of such damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state Attention Eagle Tech Computers Inc is not responsible for consequential damages including loss or recovery of data EAGLE TECH COMPUTERS INC SHALL HAVE NO LIABILITY TO YOU UNDER THIS LII TED WARRANTY IF THE PRODUCT IS INSTALLED AND USED IN A MANNER NOT SPECI FIED OR DESCRIBED IN THE PRODUCT SPECIFICATIONS OR DESCRIPTION THE PRODUCT HAS BEEN MODIFIED OR ALTERED IN ANY WAY BY ANY PARTY OTHER THAN EAGLE TECH OTHER THE FAILURE OF THE PRODUCT TO CONFORM TO ITS SPECIFICATIONS CAN BE ATTRIBUTED TO CAUSES THAT NOT THE RESPONSIBILITY OF EAGLE TECH EAGLE TECH MAKES NO WARRANTY OR REPRESENTATION EXPRESSED IMPLIED OR STATUTORY WITH RESPECT TO ITS PRODUCTS OR THE CONTENTS OR USE OF THIS DOCUMENTATION AND ALL ACCOMPANYING SOFTWARE AND PARTICULARLY DISCLAIMS ITS QUALITY OR PERFORMANCE FOR ANY PARTICULAR PURPOSE EAGLE TECH MAKES NO GUARANTEE THAT ALL DATA STORED ON EAGLE TECH PRODUCTS IS ALWAYS SECURE WIHOUT ANY RISKS OF DATA LOSS EAGLE TECH REMINDS YOU TO BACK UP THE DATA PERIODICALLY UNDER NO CIRCUMSTANCES SHALL EAGLE TECH BE LIABLE IN ANYWAY TO THE USER FOR DAMABES INCLUDI NG ANY SAVINGS LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARI SPI NG OUT OF THE USE OF OR INABILITY TO USE EAGLE TECH PRODUCTS OR RESULTING LOSS OF DATA FROM SUCH USE 32 EAGLE
8. T a T ur 7 v3 1 oF Pub a OS SS OS Utilities e _e iDisk i Network Bi PowerPC PUBLIC APPLICATI B Desktop amp alan i od Applications A Documents Movies amp Music Pictures Installer ritem 275 41 GB available 17 A warning window will pop up for new and unformatted hard drive Click 3 Under the Disk Utilities a Highlight the new hard drive Click Partition b c Click Options to choose format other than Mac Extended d Refer to Figure 1 at page 18 Choose the number of partition you want by clicking on the scroll bar Name the new hard drive Choose the Format mh D g Refer to Figure 2 at page 18 Define the Size if you want more than one partition or else leave it as default Choose a partition scheme appropriate for the way you will use this disk O GUID Partition Table To use the disk to start up an Intel based Macintosh computer O Apple Partition Map To use the disk to start up a PowerPC based Macintosh computer or to use the disk as a non startup disk with any Mac Master Boot Record To use the disk to start up DOS and Windows computers or to use with devices that require a DOS compatible or Windows compatible partition h Make sure the configuration is right and click Partition 8 e099 ST375064 OA Media y or Defaut Cancel _ a Y E New Image Info Eject Log 7 z Figure 1
9. USB 2 0 certified cable Resource CD AC power adapter User Manual USB 2 0 host required for Hi Speed USB 2 0 performance USB 2 0 is highly recommended because of the significant reduction in file transfer time compared to USB 1 1 To determine if your system supports USB 2 0 refer to your USB controller card documentation or contact your USB card manufacturer Eagle Consus I Series External Dual Bay Storage for 3 5 Dual SATA to USB 2 0 JBOD Resource CD System Requirements Hardware Pentium I1 200 MHz equivalent or newer for IBM compatible PC PowerPC G4 350 MHz or newer for PowerPC based Apple Computer Core or newer for Intel based Apple Computer Available USB and or OHCI compliant FireWire port SATA Hard Drive s Software Windows Windows 2000 Pro Server 2000 Server 2003 XP Vista Macintosh Mac OS X v 10 2 Note For highest performance and reliability EAGLE CONSUS recommends that you install the latest service pack SP and updates Updating Your Operating System Windows Go to the Start menu and select Windows updates For more information regarding updating your system visit windowsupdate microsoft corn Macintosh Go to the Apple menu and select Software Update For more information regarding updating your system visit apple CONYMacosx Handling Precautions EAGLE CONSUS products are precision instruments and must be handled with care during
10. d Options Choose the partition for you hard drive Ey 233 8 GB Maxtor 6B250R0 First Aid Erase Partition RAID Restore Click OK aati 1 Volume Scheme Volume Information e fl EAGLE Se 3 Name Eagle v Mac OS Extended Journaled 2 Partitions Format _ MS DOS File System H 6 Marc OS Extended 3 Partitions a 4 Partitions Size 698 64 7 Mac OS Extended Case sensitive Journaled 5 Partiti me e D Locked for editing Mac OS Extended Case sensitive 7 Partitions yy aPanitions MS DOS File System 9 Partitions UNIX File System 10 Partitions 11 Partitions Free Space 12 Partitions 13 Partiti Select the disk you want to partition and choose a EB cherie EE EE TT E OSERE EE RETS Figure 2 g Format Choose the format for your hard drive 15 Partitions the scheme and specify a volume name format 16 Parthions and size Click Partition P 3 8 Split _ Delete Options Revert Partition Disk Description T375064 0A Media Connection Bus USB Connection Type External USB Serial Number 30 Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Scheme Master Boot Record 18 4 After the partitioning is done an icon with the Name you assigned should 19 appear on your Desktop J ust double click the icon to access the hard drive a nard one 5 Disconnecting the Drive CAUTION To
11. not seen in Device Manager then it is probably disabled in the computer s BIOS You can usually press Del or F2 to enter BIOS setup when the computer starts Please consult your motherboard user manual for details on how to enable USB 2 0 ports Service Pack Certain USB 2 0 host controllers may need Service Packs to operate properly Windows XP added support for USB 2 0 in Service Pack 2 Windows 2000 added support for USB 2 0 in Service Pack 3 and improved the support in Service Pack 4 Please download the latest service packs from Microsoft for your operating system 2 My USB drive is powered on but nothing shows up in My Computer Caution partitioning amp formatting a drive will erase all data Brand new drive If you just received a brand new external drive you may need to partition amp format the drive to the recognizable format of the operating system To partition and format a new disk under Windows XP right click on My Computer gt click on Manage gt click on Disk Management on the left panel On the right hand side you should see a list of all drives connected to your computer Find the new unallocated drive in black color it should say for example 74 53 GB unallocated Right click on it gt click on New Partition gt a new partition wizard window will pop up click on Next gt select Primary Partition and click Next gt select partition size in MB or GB and click Next gt Assign new drive letter and click Next
12. prevent data loss be sure to Close all active application before shutting down the drive Windows XP 2000 2003 Vista 1 Double click the Safely Remove Hardware icon in your system tray typically located on the bottom right corner of your desktop EN eu 2 Safely Remove Hardware icon 2 Select USB Mass Storage Device from the list and click Stop a ately Remove Harde ars Ealer te date yau wa i apia oF eel aad ee ciek See When Vipan poiga pi rut i a ae fo do eo on Ba cere tore yA Pf 3 The following window is displayed Select the drive to be disconnected and click OK Stop a Hardware device Confirm devices to be stopped Choose OK to continue Windows will attempt to stop the following devices After the devices are stopped they may be removed safely amp USB Mass Storage Device ST325082 3ND2 USB Device Important If other USB devices such as a portable flash drive are connected to your computer there may be multiple for USB Mass Storage Device Be sure to select the Eagle Consus device 20 4 Click Close and press the Power button to turn off the enclosure 5 Now you can safely disconnect the USB or FireWire cable from your computer and the power cord from the electric outlet Windows 98SE 1 Be sure the drive isn t running press Power button to shutdown the enclosure 2 Disconnect the USB or FireWire cable from your computer Mac 1 Find the Removable Disk icon ass
13. television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio television technician for help Notice 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the Equipment Notice 2 Shielded interface cables if any must be used in order to comply with the emission limit CE Compliance for Europe This equipment has been tested and found to comply with the limits for European Council Directive on the approximation of the law of the member states relating to electromagnetic compatibility 89 336 EEC according to EN55022 Class B 30 Warranty Information This product contains no user serviceable parts Refer servicing only to Eagle Tech personnel Obtaining Service Eagle Tech values your business and always attempts to provide you the very best of service If the Product requires maintenance either contact the detailer from whom you originally purchased the Product or visit our product support Web site at www eagle techusa com for information on how to obtain a se
14. ac OS X Your operating system will automatically detect the external drive Once formatted the Hard Drive the Hard Drive icon will appear on the desktop 12 4 Formatting the Drive Windows XP 2000 2003 Vista Note For formatted Hard Drive proceed to step 2 1 Click the Start button and click on Control Panel double click the Administrative Tools and then double click the Computer Management Computer Management EBR WB e Acton View Window Hep e GH e DXF guy Computer Management Loc Layout Type Fie System Status Capacity Frei 9 System Toos 4 Partition Baso NTFS Heathy System 55 80 GA 40 Event Viewer fl pg Shared Powders 9 Local Users and Group 6 Performance Logs and m Device Manager Sy Storage i Removable Storage D Disk Defragmenter 0 Diak Management cx a jP Services and Apokeatons 66 859 GB NTFS l Heathy System 3 Dek 1 a Unka 152 66 GB 152 66 GB Hot Initiated Ma aia pi e gt E Unatseated W Primary parien Click the Disk Management under Storage Your new Hard Drive should have the right capacity shown E g figure above Disk 1 is showing approximately 160GB Right click the Disk 1 and choose Initialize Disk Note f your Disk 1 is shown as Basic and Online skip this step Computer Management DER S Fle Acton View Window Hep t Ges j Computer Management Loc Volume Layout Type Fle System Status H System Toot a C Parton Gasc NTFS He
15. aly Poorkiloon Saree Choose a partition size halis bebveen the maximum and manimum sizes Completing the New Partition Wizard You have successtuly completed tha New Pamboen Wired Wou sleti the following setings eee ere Pe l Parton tpi Paman partiban Maxum disk space in megabytes MB Disk salecied Disk 1 Fation size 156335 MB Orne loner or path E File system NTFS Alocabon w size Defani Volume tobel Mew Volume Check ammat Yaa Minn desk Spence im ME Fation size in MB To close tes wazard gick Fines i Back Fintshi Cancel EE m 8 It would show the status as Formatting After that please assign a drive letter for the new Hard Drive and go to Next Compaen Managamant Hew Partition Wizard S Pemsegn Lirive Lester er Falh m Computer Management Loc Voume For easier access you can assign a drive letter or drive pam to your partion 2 t fie System c Partton Base NIFS Heakhy System 55 89 GB Lg Event Viewer EV E Partition Basic Formatting 153 66 a Shared Powders Sf Local Users and Group a Performance Logs and JB Device Manager Ry Storage Assign the following drie inter Mount in the following empty NTFS folder BF Removable Storage Dex Defragmenter Dak Management C 5M Services and Apoications 55 09 GB 55 69 68 NTFS i Heathy System L J Do ma assign a dn eir or dive path Es 15 266 GH Formattin Back Cancel 14 15
16. athy System 55 89 G 13 Event Viewer aj Shared Foiders Local Users and Group a E Performance Logs and A Device Manager Sy Storage Removable Storage Dik Defragmenter FH Disk Management Basic Cc G Services and Applications 55 55 89 GB NTFS Heakhry System gt B Unotloc Properties Hep 13 6 To format a Hard Drive Choose the NTFS as File System Leave the 3 After New Partition Wizard launched then click Next Allocation unit size as default Assign a name in Volume label Check the New Partition Wizard x Welcome to the New Partition Wizard Mew Partition Wizard Formai Parivar Te Shand dasa on this panton you mast font t first This wizard helps you create a partition on a basic digk A bagt dk a physecal disk thal contains penay parkbons extended paritons and logical dives You can use any version of Windows of MS DOS to gain access in partons on basie dirk Choose wheter you want ic ormai has paren and if so what Senge you Wand io use De mot fermad thia parton 3 Format this partion wath the following setings To continue click Next File systemi NIFS Alle ction uni sare Dedault Yolume label Aide Violent H Perform a quick format Enable file and folder compression Cancel On the next page choose your partition size then click Next Hew Partition Wizard Baek nens 7 Confirm your setting and click Finish How Partition Wizard Spac
17. connection is accessible under LAN mode and USB mode A NAS drive formatted to NTFS file system using USB connection is accessible only under USB mode and is not be visible when connected to LAN This FAT 32 limitation is common to all simple NAS on the market right now regardless of brand and includes our T series and W series simple NAS This does not apply to upcoming high end NAS by Eagle Tech 16 Mac OS problem with SMB Mac OS 10 4 With earlier versions of Mac OS 10 4 the NAS drive can not be accessed through SMB Please upgrade to Mac OS 10 4 3 or later to resolve this problem 17 Mac OS problem with FTP Read only The FTP utility on the Mac will be able to read the data on the NAS drive but you can not write new data to it To do that you will need to install a dedicated 28 29 Appendix Regulatory Compliance FCC Class B I nformation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or
18. easonably be rectified because of damage occurring before Eagle Tech receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless authorized to do so by Eagle Tech accident or mishandling while in the possession of someone other than Eagle Tech Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at Eagle Tech s option the repair or replacement of the Product The foregoing warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days 31 from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is Eagle Tech s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of Eagle Tech for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if EAGLE
19. ertified HI speed USB 2 0 cable included with all Eagle Tech external hard drives and external drive enclosures for improved data signal integrity Low quality USB cables may not be properly shielded and may lose data during high speed transfers or at longer lengths Service Pack Certain USB 2 0 host controllers may need Service Packs to operate properly Windows XP added support for USB 2 0 in Service Pack 2 Windows 2000 added support for USB 2 0 in Service Pack 3 and improved the support in Service Pack 4 Please download the latest service packs from Microsoft for your operating system 6 Dual bay J BOD enclosure sees two separate drives instead of one big volume 24 J umpers Please make sure to set the hardware J BOD or RAID O jumpers in appropriate position Caution partitioning amp formatting a drive will erase all data Drives with existing partitions In order for the J BOD and RAID O drive enclosures to combine two hard drives into one big volume the two hard drives must not be partitioned You must prepare both drives by deleting their partitions and power cycle the drive enclosure Only then can the drive enclosure combine both drives into one big volume and recognizable to the operating system as one big volume Delete partitions To delete partition under Windows XP right click on My Computer gt click on Manage gt click on Disk Management on the left panel On the right hand side you should see a list of all dri
20. nd IP address of my NAS on the network LanDisk Tool Click here to download LanDisk Tool Make sure your NAS is connected to the local area network switch or router Wait for about 5 seconds you should see an Orange and Green LED on the RJ 45 port at rear of the NAS is blinking Run the LanDisk Tool software Click on Search to scan the NAS system on the network After it finishes you will see the IP address Host Name Group Name Firmware Version that belongs to the NAS Highlight the IP address Use Login RCD Target and enter User Name and Password to log in 13 How to update NAS firmware Via web browser Download the latest NAS firmware version 48 Enter URL http storage xxxx Xxxx is large 4 digit of the MAC address check the label next to the RJ 45 J ack at the rear of the NAS system or IP address of the NAS system If you don t know the IP address run the LanDisk Tools software Enter User Name and Password to log in Click on Maintenance gt Firmware Upload gt Browse Locate the NAS Firmware that you downloaded click Upload to start updating the firmware and wait about 3 5 minutes Once finished click on the Reboot to power cycle the NAS 27 Via update patch Download firmware update software Download the latest NAS FTP application which can either be a free utility or professional shareware firmware version 48 Run the FW_quick_upgrade exe s
21. ntial damages including loss or recovery of data from your hard drive Please make sure your power adapter and power cable are properly connected to prevent damage to device 2 Replace the bezel and attach to the external storage system according to the 4 USB 2 0 ON OFF pin on the angle of bezel Switch Power Ada pter 10 11 Powering Up the Drive Press the power button to turn on the unit Wait 3 seconds after blue light illuminates Windows 2000 XP 2003 Vista Your operating system will automatically detect the external drive after a Found New Hardware message pop up Windows 98SE ME Note Eagle Consus does not provide any tech supports for Windows98 Platform since Microsoft has discontinued Windows 98SE 1 Connect Eagle Consus I SERIES Enclosure to your Computer Turn on the power 2 Windows 98SE will detect a new device and activate Hardware Wizard then Click Next 3 Select Search for the Best Driver for your Device Click Next to continue 4 Insert the CD Driver in your CD ROM then Browse the CD Driver Contain and chose Win Folder Click Next 5 After installation Click Finish to restart your computer 6 Once installation completes you ll find USB Safe Remove icon in icon tray If the new hard drive doesn t appear in My Computer it means the USB hard drive is a brand new hard disk which does not contain any partition please format your Hard disk before using this device M
22. ociated with drive you to disconnect and drag it to the Trash icon on your desktop it would turn to Eject icon Eject 2 After the disk icon disappears from the desktop press the Power button to turn off your drive Now you can safely disconnect the USB or FireWire cable from your computer and the power cord from the electric outlet 21 Troubleshooting Tip You can always access the latest firmware tutorial and Frequently Asked Questions via http www eagletechusa conysupport_faq asp Nothing happens when plug in my USB drive My USB drive is powered on but nothing shows up in My Computer My safely remove hardware icon is gone Error deleting files or folders Hl speed device is plugged into a LO speed USB port Dual bay J BOD enclosure sees two separate drives instead of one big volume Delayed write failure What are the benefits of a truly hot swappable hot pluggable drive enclosure What is F 1 T What are the benefits of a 2 in 1 drive enclosure docking station How to setup NAS Network Attached Storage How to find IP address of my NAS on the network O ON OD UU BRP WYN PPP WN FY O How to update NAS firmware H a NAS drive spin down power management NAS file system supported LAN vs USB mode Mac OS problem with SMB Mac OS problem with FTP Product installation video PPP pH CO N OO U 1 Nothing happens when I plug in my USB drive Surge pro
23. oftware click on Scan program and the software should locate the NAS information Click on the IP address and click on Browse to locate the firmware that you downloaded Click Update to 18 Product installation video start uploading firmware to the NAS Once finished please manually reboot the Consus series You can now access detailed 360 degrees product rotation and NAS by turn it off and on after 5 seconds installation video on all Consus series drive enclosures Stay tuned for more on upcoming iNeo series of professional drive enclosures 14 NAS drive spin down power management Drive spin down Yes when there isn t any hard drive activity within fifteen minutes the Eagle Tech NAS will power down to reduce power consumption The Tip You can always access the latest firmware tutorial and Frequently Asked Questions via http www eagletechusa conysupport_faq asp sleep time can be configured via the web control panel after you log in 15 NAS file system supported LAN vs USB mode Recommendation Format T series and W series simple NAS using LAN connection and FAT32 for broadest compatibility and accessibility by all types of OS and users NTFS file system limits your connection type to USB mode only and is not recommended LAN vs USB mode Before you start using the NAS please decide if you want to format the drive using LAN connection or USB connection A NAS drive formatted to FAT32 file system using LAN
24. perating system 2 Media errors Essentially drive hardware failure We recommend that you run Disk Doctors data recovery programs included in select external hard drives and drive enclosures limited time offer or visit our Service section for more details and 200 discount coupon applicable towards Disk Doctors data recovery service when you submit a ticket via our website Write cache Windows file system may cache write operations and perform those writes when the system is idle in order to improve system performance This is usually turned off by default for external drives You can see if your drive has cache delayed writing enabled by right clicking on the icon for the drive in the Disk Drive subtree of the Device Manager and selecting the Policies tab Make sure you have selected Optimize for quick removal so that every bit of data is written to the external drive immediately 8 What are the benefits of a truly hot swappable hot pluggable drive enclosure Quickly access different drives Traditional PC storage components such as ATA drives internal or external do not allow surprise removals from the machine while the operating system is running Doing so causes operating system hang ups instability and data loses Certain models of our drive enclosure were designed to tackle this problem giving professional users the flexibility to exchange hard drives on the fly without rebooting the system 9 What Is F 1 T
25. rvice or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in appropriate shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping Eagle Tech product Your warranty will be void if your returned Product is shipped in anything other than the original packaging or Eagle Tech approved materials To conclusively establish the period of warranty check the warranty expiration serial number required via www eagle techusa com Eagle Tech is not liable lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession One Year Limited Warranty Eagle Tech warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of one 1 year and will conform to Eagle Tech specification therefore This limited warranty period shall commence on the purchase date appearing on your purchase receipt Eagle Tech shall have no liability for any Product returned if Eagle Tech determines that the Product was stolen from Eagle Tech or that the asserted defect a is not present b cannot r
26. tectors You may wish to temporarily remove any surge protector and plug the drive into the wall outlet for troubleshooting purposes Make sure all the connections are tight power cable to wall power cable to power supply power supply to drive Cabling system Make sure you are using certified HI speed USB 2 0 cable included with all Eagle Tech external hard drives and external drive enclosures for improved data signal integrity Low quality USB cables may not be properly shielded and may lose data during high speed transfers or at longer lengths Powered USB hub Make sure you are using USB hub with adequate power supply 22 Low quality USB hubs usually draw power from the computer s USB port and do not provide adequate power Certain notebooks mostly older notebooks have underpowered USB ports and may require that you plug in additional USB cable to provide adequate power supply the USB Y splitter cable is included with all portable 2 5 drive enclosures USB hub controller To confirm that your USB host controller is working properly under Windows XP right click on My Computer gt click on Manage gt click on Device Manager on the left panel If you see any yellow exclamation marks or red circles under Universal Serial Bus controllers that means your USB host controller is not working properly or missing a driver Please contact your motherboard manufacturer for the appropriate driver software BI OS If the host controller is
27. unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking your Eagle Consus I SERIES external storage kit Do not unpack the Eagle Consus I SERIES until you are ready to install it Do not drop or jolt the Eagle Consus I SERIES Do not move the Eagle Consus I SERIES when it is powered up Disk I nstallation 2 Setting Up Attention Eagle Tech Computers Inc is not responsible for consequential damages including loss or recovery of data from your hard drive If you are installing with a hard drive You will need a 3 5 inch SATA Hard Drive Carefully follow these procedures to that has data inside we suggest you backup your data before proceeding to install the hard drive into the enclosure installation process NOTE Please skip this section if you are purchasing an Eagle Consus External Note For pre installed Hard Drive EAGLE CONSUS enclosure please skip this Hard Drive System with pre installed Hard Drives Do NOT attempt to open the chapter and proceed to Chapter 3 Connecting the Drive external storage system You will VOID warranty if the warranty seal is damaged EAGLE CONSUS I SERIES Front and Rear View 1 Remove 4 screws from the bottom Cooling Fan Bezel Power Light ON OFF LUE I Switch Power Adapter N Slightly remove the Disk Mounting Try and disconnect the power cable from the socket
28. ves connected to your computer Find the two partitioned drive in black color it should say for example 250 GB Healthy and 500 GB Healthy Right click on it gt click on Delete Partition gt click on Yes to continue Repeat for the second hard drive When finished deleting partitions power cycle the drive enclosure and follow the steps in Question 2 to partition and format the new drive 7 Delayed write failure Cabling system Make sure you are using certified HI speed USB 2 0 cable included with all Eagle Tech external hard drives and external drive enclosures for improved data signal integrity Low quality USB cables may not be properly shielded and may lose data during high speed transfers or at longer lengths Powered USB hub Make sure you are using USB hub with adequate power supply Low quality USB hubs usually draw power from the computer s USB port and do not provide adequate power Certain notebooks mostly older notebooks have underpowered USB ports and may require that you plug in additional USB cable to provide adequate power supply the USB Y splitter cable is included with all portable 2 5 drive enclosures Service Pack Certain USB 2 0 host controllers may need Service Packs to operate properly Windows XP added support for USB 2 0 in Service Pack 2 Windows 2000 added support for USB 2 0 in Service Pack 3 and improved the support in Service Pack 4 Please download the latest service packs from Microsoft for your o
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