LaCie Rugged 750 GB
Contents
1. Has the drive been formatted Does your computer s operat ing system support the file system Troubleshooting page 22 Solution If your drive is connected to a USB port or hub this is normal A Super Speed USB 3 0 device can only operate at USB 3 0 pertormance levels when it is connected directly to a USB 3 0 port or hub Otherwise the USB 3 0 device will operate at the slower USB transfer rates See section 1 2 Minimum System Requirements There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Review the installation steps in section 2 1 STEP 1 Connecting the Inter face Cable and section 2 2 STEP 2 Launching LaCie Setup Assistant Check both ends of the USB cable and make sure that they are fully seated in their respective ports Try disconnecting the cable waiting 1O seconds and then reconnecting it If the drive is still not recognized restart your computer and try again If the drive is connected to your computer via USB and does not appear to mount the drive may not be receiving enough power trom the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 Cables and Connectors Contact LaCie Technical Support for help If you do not launch LaCie Setup Assistant or if you quit LaCie Setup As sist2. The solution is to reformat the drive see section 3 Optional compatible Formatting and Partitioning LaCie Rugged USB NEIL POULTON User Manual 4 2 Windows Troubleshooting Problem The drive is not running noticeably faster when connected via Super Speed USB 3 0 The drive is not recog nized by the computer Question Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a SuperSpeed USB 3 0 port on your computer Does your computer or oper ating system support Super Speed USB 3 02 Is there an icon for the drive in My Computer Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive receiving sufficient power Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the USB cable firmly attached Is there a conflict with other device drivers or extensions Troubleshooting page 24 Solution If your drive is connected to a USB port or hub this is normal A Super Speed USB 3 0 device can only operate at USB 3 0 performance levels when it is connected directly to a USB 3 0 port or hub Otherwise the USB 3 0 device will operate at the slower USB transfer rates Check to see that the SuperSpeed USB 3 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall t
3. it is important to I 16 Iv follow these steps when disconnecting your LaCie hard disk P F Windows XP Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a MEM hardware image Fig 06 Fig 06 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie hard disk in this prompt This message will appear Safe to Remove Hardware or simi lar It is now safe to disconnect the device Windows Vista amp Windows 7 Users From the System Tray located in the lower right hand side of your screen click on the plug icon note the white check mark inside a green circle Fig O7 A message will appear detailing the devices that may be safely unmounted Select Eject for the device you wish to unmount Fig 08 A mes sage will appear notifying you that it is safe to remove the de E Open Devices and Printers vice Eject LaCie hard drive NEW VOLUME Mac Users Drag the hard drive icon to the trash Fig 09 The icon pictured below is a generic USB device icon Your drive may be repre sented by an icon that looks like the drive itself When the icon disappears trom the desktop the drive can be disconnected LaCie Rugged USB NEIL POULTON User Manual Optional Formatting and Partitioning page 12 3 Optional Formatting and Partitioning La
4. CO LTD http www lacie jp LaCie Latin America http www lacie com la contact LaCie Norway http www lacie com no contact LaCie Singapore http www lacie com asia contact LaCie Spain http www lacie com es contact LaCie Switzerland http www lacie com ch contact German http www lacie com chfr contact French http www lacie com chit contact Italian LaCie USA http www lacie com us contact English http www lacie com uses contact Spanish LaCie Rugged USB NEIL POULTON User Manual 6 Warranty Information LaCie warrants your drive against any detect in material and work manship under normal use tor the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the detective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken L
5. LaCie hard disk The LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting and Partitioning tor more information To launch LaCie Setup Assistant Windows users double click on the LaCie icon in My Computer or in Computer for Windows Vista users Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop IMPORTANT INFO If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com Important info LaCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other me dium when setup is complete LaCie Rugged USB POULTON Getting Connected User Manual page 11 2 3 Disconnecting Your Drive USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however
6. Storage group 4 If the Initialize and Convert Disk Wizard window appears click Cancel 5 Windows will list the hard drives that are installed on the system Locate your LaCie hard disk drive Fig 10 If there is a red circle with a white line you must initialize the disk Right click the icon to select Initialize 6 In the rectangular box to the right that says Unallocated or lists partitions from a previous format right click and select New Partition 7 On the first page of the New Partition Wizard click Next Fig 11 8 Select the Primary or Extended option Fig 12 and click Next Optional Formatting and Partitioning page 14 Marc ageret b Serves anc Application New Partition Wizard a imot type ie System status Capacty Free Space Pree Fa Overhead gt 71 4649 Sace Da 37 27 08 51 48 Youre Sape NIPS No Bueno Paton 126 0 No iD NTFS Pry Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives ou can use any version of Windows or MS DIS to gain access to partitions on basic disks Ta continue click Next continued on next page New Partition
7. Your box contains the LaCie hard disk and the items listed below LaCie Rugged All Terrain Hard Disk 2 USB 3 0 cable USB 2 0 and 1 1 compatible 3 USB power cable Quick Install Guide A NOTE The User Manual and software utilities are pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging 1 2 Minimum System Requirements Your system must meet certain requirements in order for your LaCie product to function properly For a list of these requirements please refer to the product packaging or consult the datasheet at www Q lacie com support T 9 22 LaCie Rugged USB NEIL POULTON User Manual 1 3 Views of the Drive Rear View 1 USB 3 0 port 2 USB power cable port Exploded View Your LaCie Rugged All Terrain Hard Disk is equipped with an ex ternal rubber bumper which encases the aluminum body to protect against drops and other impacts Fig 02 Inside the casing internal anti shock bumpers provide and extra mesure of protection Introduction page 6 Fig 1 Fig 02 LaCie Rugged USB 3 0 Desicn Nei POULTON Introduction User Manual page 1 4 Cables and Connectors n E gt D USB is a serial input output technology for connecting peripheral devices to a computer or to each other SuperSpee
8. system or transmitted in any form or by any means electronic mechanical photocopying re cording or otherwise without the prior writ ten consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Mi crosott Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations 100409 v1 1 FCC Statement Rugged USB 3 0 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment gen
9. the finder bar and select About This Mac Select More Into The Ap ple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hardware Contacting Customer Support page 26 LaCie Rugged USB NEIL POULTON User Manual 5 1 LaCie Technical Support Contacts LaCie Asia http www lacie com cn contact LaCie Belgium http www lacie com be contact Dutch http www lacie com befr contact French LaCie Canada http www lacie com ca contact English http www lacie com catr contact French LaCie Finland http www lacie com fi contact LaCie Germany http www lacie com de contact LaCie Italy http www lacie comf it contact LaCie Korea http www lacie com kr contact LaCie Netherlands http www lacie com nl contact LaCie Portugal http www lacie com pt contact LaCie Southeast Asia http www lacie com sea contact LaCie Sweden http www lacie com se contact LaCie UK http www lacie com uk contact LaCie Grand Export http www lacie comf intl contact Contacting Customer Support page 27 LaCie Australia http www lacie com au contact LaCie Brazil http www lacie com us contact LaCie Denmark http www lacie com dk contact LaCie France http www lacie com fr contact LaCie Ireland http www lacie com ie contact Japan Elecom
10. 7 Users e 780m ee The following steps explain how to format your LaCie hard disk using IIO EE BEES LL ERES ar rms Windows Vista Or Windows 7 sEOOTCAMP IC Base Sitters Soot F e Actwe Dump Psrrary Partoer 10089 08 CAUTION Following these steps will erase everything from the SS Rugged hard drive If you have information that you want to protect a or continue to use back up this information before performing these ST steps iP 1 Right click Computer and choose Manage From the Manage window select Disk Management 2 From the list of drives in the middle of the Disk Management window right click your LaCie hard drive and select New Sim ple Volume Fig 18 3 The New Simple Volume Wizard will appear To continue choose Next gt Fig 19 New Simple Volume Wizard 4 This wizard allows you to create volumes also known as parti Welcome to the New Simple tions You can choose to create a single partition or many Type Volume Wizard the size of the partition you want to create in megabytes MB For example a 100GB gigabyte partition is 100000MB If you want to create a FAT32 partition the size cannot exceed 32GB 32000MB Fig 20 Once you have chosen a partition size grec pec select Next gt This wizard helps you create a simple volume on a disk simple volume can only be o
11. Cie Setup Assistant should be run once when you first connect your drive During this process the drive will be formatted tor your needs However if you aborted the process or if you wish to reformat your drive atter you ve completed the Setup Assistant read this chapter for formatting and partitioning information See the following pages for formatting instructions 3 1 About File System Formats 3 1 1 Windows Users FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 Windows XP Windows Vista and Windows 7 When FAT 32 is used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4CB NTFS This acronym stands for New Technology Filing System and it is the native file system tor Windows NT Windows 2000 Win dows XP and Windows Vista NTFS offers several features that are not available with FAT 32 i e file compression encryption permis sions and auditing as well as the ability to mirror drives and RAID 5 capabilities The minimum sup
12. LaCie Rugged USB 3 0 Desicn Nei POULTON Table of Contents User Manual page 1 Table of Contents l WAP OCU CTO T 4 OOK ote 9 1 2 Minimum rsen Regue menis hon Neqoe PRU AMORE ENRE 5 Wisse T RR E 6 IR o oe ONS Ao Tm 7 2 Connected RETE ET EDT 8 2 1 I onnechno dne Inierace C able 9 2 2 STEP 2 Launching LaCie 10 Disconnecding Tour e tees bended ere IN 3 Optional Formatting and Partitioning eese eee sees eee eee eese neret ette stesse 12 OUP inedite 12 cds Windows SES E T 12 ONT ONE o49 c RR 13 PA n BUI E E 14 Sw MER Uo S CP a E EE E E E S 14 3 2 2 Windows Visig dnd Windows 7 User 15 20 TEOUDICSIAG OTA 21 Al Mac OUI 22 22 Windows TOU SY OUI ee ee cece a nh ere science ness dnte me Bim ed ep UM DEL ELE eee 24 9 GOMIGCING Customer SUBDOFP oro Dv irc P EoR steals 26 lace Technical suppan 27 6 Warranty 28 LaCie Rugged USB NEIL POULTON User Manual Copyrights Copyright 2010 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval
13. Partition Wizard Assign Drive Letter or Path For easier access you can assign drive letter or drive path to your partition Fig 14 Now Partition Wizard Assign Drive Letter Path For easier access you can assign drive letter or drive path to your partition Fig 15 page 15 LaCie Rugged USB NEIL POULTON User Manual 12 A window appears listing your choices If all seems well click Finish to begin the format process Fig 16 To make a change select Back 13 Your drive s partition s should have a Healthy status in the list of drives in Disk Management Fig 17 You will also see the drive s partition s in My Computer The drive is ready for use New Partition Wizard 2 Optional Formatting and Partitioning page 16 Completing the New Partition Wizard You have successfully completed the New Partition Wizard You selected the folowng settings Patlition type Primary partition Disk selected Disk 1 Patlition size 312319 MB Drive letter or path File system NTFS Allocation unit size De aull Volume label Fast Duck format Yes To cose this wizard click Finish ie sereces wre ew Partibon Geax wires s waa No Dew Voume Q Sepe Dynamk NIPS h om Qu No LaCie Rugged USB 3 0 Desicn Nei POULTON Optional Formatting and Partitioning User Manual page 17 3 2 2 Windows Vista and Windows
14. Wizard Select Partition Type There are thiee of partitions primary extended and logical Select the partition you wan to create Prmary partition Extended partition Logical dive Descrption A primary partition is volume you create usng space on abasic disk Windows and other operating systems can start from a primary partition You can create up to four primary parttions or three pimay partibons and an extended partition Lor Cencel LaCie Rugged USB 3 0 Desicn POULTON User Manual 9 Specity the partition size Please note that FAT32 partitions must be 32GB 32000MB or smaller By default the partition oc cupies the entire volume Fig 13 but you may change the size based upon the working environment Click Next Assign a drive letter or mount path Fig 14 Click Next 11 Select the file format for the disk FAT32 will only appear as an option if the partition is 32GB or less Once FAT32 or NTFS has been selected Fig 15 you have the option to Perform o quick format which allows for a much faster format While Disk Management does not check the drive for errors as extensively with a quick format the option does save time Click Next continued on the next page gt gt Optional Formatting and Partitioning New Partition Wizard Specify Partition Size Choose pertition size that 5 between ihe maxmum and minimum sizes Fig 13 Now
15. aCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive Warranty Information page 28 To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
16. ant atter formatting has begun your drive will not be ready to use and will require manual formatting Please see section 3 Optional Formatting and Partitioning Check your computer s documentation and see section 3 Optional For matting and Partitioning continued on the next page gt gt LaCie Rugged USB 3 0 Desicn Nei POULTON Troubleshooting User Manual page 23 Problem Question Solution Error messages under Did you get an Error 50 When copying files or folders from Mac OS 10 x to a FAT 32 volume Mac OSTOS message while copying to a certain characters cannot be copied These characters include but are not FAT 32 volume limited to gt Check your files and folders to ensure that these types of characters are not being used Did you get an error message Simply ignore this message The drive will remount to the desktop LaCie telling you that the drive has drives conserve power by spinning down when you set your computer to been disconnected when sleep mode and when the computer is woken from sleep it does not coming out of sleep mode give the drive enough time to spin up from its sleep mode The drive is working Are there other USB devices Disconnect any other USB devices and see if the drive s performance slowly connected to the same port increases or hub Time Machine won t How is your drive formatted Time Machine is compatible only with disks formatted in HFS journaled recognize my drive as not FAT32
17. d USB 3 0 is the latest implementation of this standard and it provides higher band width and new power management features Transfer rates can attain up to 4 8 Cbits s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 is theoretically up to ten times faster than its predecessor although less in practice Additionally improved power management means peripherals will draw less oo electricity when inactive ooo Your LaCie drive is shipped with SuperSpeed USB 3 0 cable to ensure maximum data transfer performance when connected to a compatible USB 3 0 por Fig 03 The cable will also work when connected to a USB 2 0 or 1 1 port but drive performance will be limited to their respective transfer rates USB Power Cable In the event that the USB bus on your computer does not provide the necessary power to operate your LaCie hard disk the included USB power cable connects to an available USB port on your computer Fig O4 The USB ports USB 3 0 or USB 2 0 on your computer will help provide power to your LaCie drive 1 Attach the small end of the USB power cable to the back of your LaCie drive 2 Attach the USB end of the USB power cable to an available USB port on your computer LaCie Rugged USB NEIL POULTON User Manual 2 Getting Connected Installing the LaCie Rugged hard disk is easy for all users regardless of operating system thanks to LaCie Setup Assistant Instal
18. erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the FCC amp Industry Canada regulations and negate your au thority to operate the product Foreword page 2 Manvfacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class B EN60950 EN55022 EN55024 With reference to the following condi tions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be dis ENEEEKEI posed of with your other house hold waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of
19. for more information tem used by Mac OS X HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size Use HFS if MS DOS File System FAT 32 This is the Microsoft file system more l l l you will be using the drive on Macs only performance will typically known as FAT 32 This is the file system to use if you are go E generally be greater when compared to FAT 32 This file ing to be using your LaCie Hard Drive between Macs and Windows l l l system is NOT compatible with Windows OS operating systems Use FAT32 if you will be using your drive with both Windows and Mac Maximum single file size is 4 LaCie Rugged USB NEIL POULTON User Manual 3 2 Formatting Instructions 3 2 1 Windows XP Users The steps listed below will help you format and partition your disk drive using Windows XP For more information on choosing the op timal tile format refer to 3 1 About File System Formats CAUTION Following these steps will erase everything from the Rugged hard drive If you have information that you want to protect or continue to use back up this information before performing these steps 1 Make sure the drive is connected to and mounted on the com puter 2 Right click My Computer and select Manage 3 From the Computer Management window select Disk Man agement located below the
20. he drivers and re install them See section 1 2 Minimum System Requirements Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Trouble shooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information If the drive is connected to your computer via USB and does not appear to mount the drive may not be receiving enough power from the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 Cables and Connectors Review the installation steps in sections 2 1 STEP 1 Connecting the Inter face Cable and 2 2 STEP 2 Launching LaCie Setup Assistant Check both ends of the USB cable and make sure that they are fully seated in their respective ports Try disconnecting the cable waiting 1O seconds and then reconnecting it If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help continued on the next page gt gt LaCie Rugged USB 3 0 Desicn Nei Troubleshooting User Manual Problem The drive is working slowly The drive turns on and off when you turn your computer on and off page 25 Question Solution Are there other USB devices Disconnect any other USB devices and see if the drive s performance connected to the same port increases or hub This is normal Your drive ha
21. l your drive in two easy steps 2 1 STEP 1 Connecting the Interface Cable 2 2 STEP 2 Launching LaCie Setup Assistant IMPORTANT INFO Please follow the setup steps in the order they are given to ensure that the LaCie Rugged s volume mounts correctly on your computer Getting Connected page 8 LaCie Rugged USB POULTON Getting Connected User Manual page 9 2 1 STEP 1 Connecting the Interface Cable 1 Connect the USB 3 0 cable to the drive and to a USB 3 0 port on your computer If your computer does not have a USB 3 0 port you can connect the included USB 3 0 cable to a USB 2 0 port In this case file transfers will be limited to USB 2 0 speeds 2 After a few seconds the drive will mount in My Computer Com puter Windows or on your desktop Mac TECHNICAL NOTE f the USB bus on your computer does not provide the necessary power to operate your LaCie Rugged discon nect the USB cable connect the USB power cable to your computer and to the Rugged and then reconnect the USB cable See section 1 4 Cables and Connectors for more information Fig 05 LaCie Rugged USB POULTON Getting Connected User Manual page 10 2 2 STEP 2 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must launched to format your drive It will Optimize your drive according to your needs Copy the manual and utilities onto your
22. n a single disk continued on the next page gt gt New Simple Volume Wizard Specify Volume Size Choose a volume size that is between the madmum and minimum sizes Fig 20 LaCie Rugged USB Desicn Nei POULTON User Manual 5 Assign a drive letter or accept the default Fig 21 Select Next gt 6 Choose the file system format for the partition If the partition size is 32GB or less the choices will include NTFS and FAT32 Select the format and check Perform a quick format Fig 22 Select Next gt IMPORTANT INFO Please refer to section 3 1 About File System Formats for a more detailed comparison of the various file system formats TECHNICAL NOTE Windows Vista 5 and Windows 7 offer the exFAT file system which is not limited to partitions greater than 32GB Fig 23 Used primarily with USB flash drives the exFAT file system overcomes many of the limitations of FAT32 In addition to Windows Vista SP1 and Windows 7 the exFAT file system can work on Windows XP SP2 with a special driver Since Mac OS support is unstable sharing your LaCie drive between Windows and Apple operating systems using this file format is discouraged continued on the next page Optional Formatting and Partitioning page 18 New Simple Volume Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Assign the following drive letter NEA Mo
23. need further assistance please contact your LaCie reseller or LaCie Customer Support see section 5 Contacting Customer Sup port for details Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the product you purchased please check our website for the most current ver sion of the user manual www lacie com LaCie Rugged USB 3 0 NEIL POULTON User Manual 4 1 Mac Troubleshooting Problem The drive is not running noticeably faster when connected via Super Speed USB 3 0 The drive is not recog nized by the computer The drive is not recog nized by the computer Question Is the drive connected to a USB port on your computer or to a USB hub Does your computer or oper ating system support Super Speed USB 3 0 Does an icon for the drive ap pear on the desktop Does your computer s con figuration meet the minimum system requirements for use with this drive Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the USB cable firmly attached Is the drive receiving sufficient power Is there a conflict with other device drivers or extensions
24. opies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage me dia LaCie offers a complete line of CD and DVD drives If you would like more informa tion on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once format ted the actual available storage capacity varies depending on operating environ ment typically 5 10 less Foreword page 3 LaCie Rugged USB 3 0 Design Nei Introduction User Manual page 4 1 Introduction Thank you for purchasing the LaCie Rugged USB 3 0 Hard Disk This manual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that may arise If you encounter problems first follow the instructions in the Quick Install Guide then consult this manual s chapter on setting up the device If the problem persists see the troubleshooting section It all else fails check the FAQs for your product at lacie com support or consider posting a topic to the forum on lacielounge com or con sulting customer support Quick Links Click a topic Getting Connected Optional Formatting and Partitioning Troubleshooting LaCie Rugged USB 3 0 Desicn Nei POULTON Introduction User Manual page 5 1 1 Box Content
25. ported volume size for NTFS is 1OMB with a maximum of 2TB when initialized in MBR format or without a limit when initialized in GPT format with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 Windows XP Windows Vista and Windows 7 without resorting to help from third party products Windows File System Formats There are two possible file system format categories for Win dows users NTFS and FAT 32 MS DOS See the table be low for more information Use NTFS if you will be using the drive only with Windows XP Windows Vista and or Windows 7 performance will generally be greater when compared to FAT 32 This file system is com patible in read only mode with Mac OS 10 3 and higher Use FAT32 if you will be using your drive with both Windows and Mac Maximum single file size is 4 LaCie Rugged USB 3 0 Desicn Nei POULTON Optional Formatting and Partitioning User Manual page 13 3 1 2 Mac Users You may customize the drive by retormatting and or partitioning the drive with separate file system formats For optimal performance in Mac OS environments format and partition the drive as one large Mac File System Formats Mac 5 Extended volume There are two possible file system format categories for Mac users Mac OS Extended HFS and FAT 32 MS DOS Mac OS Extended HFS Mac OS Extended refers to the file sys
26. ry Make sure that the computer and LaCie Rugged Hard disk are elec trically grounded If the devices are not grounded there is an increased risk of electrical shock Power quirements 100 240 V 4A 60 50 Hz Supply voltage fluctuations not exceeding 1096 of the nominal transient over voltages according to over voltage category 11 General Use Precautions Do not expose the LaCie Rugged Hard disk to temperatures outside the range of 5 C to 35 C 41 F to 86 F or to operational humid ity beyond 5 8096 non condensing or non operating humidity beyond 10 9096 non condensing Doing so may damage the LaCie Rugged Hard disk or disfigure its casing Avoid placing your LaCie Rugged Hard disk near a source of heat or exposing it to sunlight even through a window Inversely plac ing your LaCie Rugged Hard disk in an environment that is too cold or humid may damage the unit Do not place objects on top of the LaCie Rugged Hard disk or use ex cessive force on it Never use excessive force on your La Cie Rugged Hard disk If you detect a problem see the Troubleshooting section in this manual IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO c
27. s an autoswitching power feature which means that if your drive is connected to your computer turning the computer on will automatically turn the drive on Likewise turning the computer off will automatically turn the drive off LaCie Rugged USB NEIL POULTON User Manual 5 Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section Try to isolate the problem If possible make the drive the only ex ternal device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the trou bleshooting checklist and you still can t get your LaCie drive to work properly contact us via the contacts on the following page Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information 1 LaCie hard disk serial number 2 Macintosh PC model 3 Operating system version 4 Processor speed 5 Computer memory 6 The brands and models of other internal and external peripherals installed on your computer Location Located on a sticker at the back of drive or on the origi nal packaging Mac users Click on the Apple icon in the menu bar and select About This Mac Windows users Right click My Computer and select Properties gt General Mac users Click on the Apple icon in
28. size Image Log E 149 1 GB WDC WD 1609 8 Mac E WINDOWS 1 8 TB LaCie E LaCie 2 MATSHITA DVD R UJ 846 a DSRECv30b514 CBR Int a 712193 dmg a blue_eye_pro_4 2 2 dmg a rootfs 1 1 2 arm20071 a rootfs_2 1 0b2 vfp_arm iso m First Aid Erase Partition RAID Restore Volume Scheme Untitled 1 Disk Description LaCie Connection Bus FireWire Connection Type External Connection ID 58629834557349976 Volume Information Name Untitled 1 Format Mac OS Extended Journaled Size 1 82 TB To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 1 8 TB Total Capacity 1 8 TB 2 000 431 443 968 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table LaCie Rugged USB 3 0 Desicn Nei POULTON Troubleshooting User Manual page 21 4 Troubleshooting If your LaCie hard disk is not working correctly please re fer to the following troubleshooting topics to determine the source of the problem If you have gone through all of the top ics and your drive still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specitic question You can also visit the downloads page where the most recent software updates will be available If you
29. unt in the following empty NTFS folder _ Do not assign a drive letter or drive path To store data on this partition you must format it first Choose whether you want to format this volume and so what settings you want to use Do not format this volume Format this volume with the following settings system Volume label V Perform a quick format _ Enable file and folder compression volume wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this volume and if what settings you want to use C Do not format this volume Format this volume with the following settings Senn MS ee exFAT Volume label New Volume 7 Perform a quick format 29 LaCie Rugged USB 3 0 Desicn Nei POULTON Optional Formatting and Partitioning User Manual 7 The last window is a summary of the format options you have uu New Simple Volume Wizard just selected If all looks to be correct click Finish for the format to begin Fig 24 Fig 24 page 19 Completing the New Simple Volume Wizard Re com M ee a ON izard You selected the following settings To close this wizard click Finish LaCie Rugged USB NEIL POULTON User Manual 3 2 3 Mac Users CAUTION Following these steps will erase everything from the Rugged hard drive including encrypted data If
30. waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and en sure that it is recycled in a manner that pro tects human health and the environment For more information about where you can drop off your waste equipment for cling please contact your local city office your household waste disposal service or the shop where you purchased the product LaCie Rugged USB NEIL POULTON User Manual Health and Safety Precautions Only qualified persons are autho rized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modity it Never in sert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drive shipped with your LaCie Rugged Hard disk contains no user serviceable parts If it appears to be malfunction ing have it inspected by a qualified LaCie Technical Support representa tive Never expose your device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the LaCie Rugged Hard disk as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal inju
31. you have informa tion that you want to protect or continue to use back up this infor mation before performing these steps 1 Connect the drive to the power source and to the computer via the intertace port 2 Select Utilities from the Go menu in the Finder menu bar 3 In the Utilities folder double click Disk Utility 4 The Disk Utility window will open Fig 25 Select the volume labeled LaCie Hard Disk from the list of available hard disks on the left side of the window 5 Select the Partition tab 6 From the Volume Scheme menu choose the number of parti tions you want to divide the drive into Mac OS X gives you the option of dividing the drive into at most 16 partitions You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 7 In the Volume Information section enter a name for each vol ume partition choose the volume file system format IMPORTANT INFO Pleose refer to section 3 1 About File System Formats for a more detailed comparison of the various file system formats 8 Once you have finalized the volume options click Partition Click Partition again when the alert message appears to con tinue 9 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use 3072 Verify Info Burn Mount Optional Formatting and Partitioning LaCie Eject Enable Journaling New Image Convert Re
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