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StarTech.com 32 Port Multi-user Cat5 Matrix IP KVM Switch

1. The easiest way to identify your SVxx53DXI on the network is by its MAC address a unique hardware identifier that is specific to your unit The MAC address of the unit can be found using the OSD setup screen 7 Instruction Manual please write this number down and keep it for future reference Once you locate the MAC address of your unit in the DHCP log you can match it to its leased IP address and proceed with the Web configuration Please note Once you have located the IP address of the SVxx53DXI and wish to proceed with the Web configuration do not power off the unit or your DHCP server since the Enterprise Class KVM might lease a different IP address Should this happen re examine the DHCP log to verify the IP address again DHCP functionality is not affected if you also connected the WAN port on the SVxx53DXI to your network see below However it is not recommended that you connect both the WAN and LAN ports to the same network segment Web Configuration Using Static IP The DHCP access method described above would not apply to networks that rely on static IP addresses every device has a pre configured IP ad dress that does not change To accommodate this type of installation the WAN port on the rear panel of the SVxx53DXI is factory configured with its own IP address Please note f you connected the LAN port on the rear panel of the unit to your network but did not connect the WAN port you must disc
2. When connecting via VNC a login screen is generated that asks for a RADIUS username and password Modem Modem Option 115200 def ATEOSO 18K3 Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem Time Date Date and time are stored without consideration for time zone If you are controlling multiple sites in different time zones we recommend you use UTC Universal Coordinated Time also sometimes called GMT or Zulu for all machines If the computer you are using to view this page knows the correct time just press the button to set the time and date to the same time as your browser Firmware The firmware on the SVxx53DXI is field upgradeable To upgrade to another version login as admin to access an Automatic Self Upgrade or Manual Upload 28 Instruction Manual Auto Self Upgrade Clicking the Upgrade to latest button will automatically download and install necessary revisions To download upgrades for manual installation please click on Get latest version If it cannot access the Internet directly perhaps due to a web proxy or other firewalls a page will be shown that causes your browser to download the required file Save this file to disk and then upload it as described in the next section Manual Upload Manual Upload Enter the name of the firmware file that you downloaded from StarTech com into the field provided
3. Open My Network Places from the desktop or the Start menu 2 Click View network connections 3 Click Create a new connection under Network Tasks 52 Instruction Manual The New Connection Wizard window will open Click Next Select Connect to the Internet then click Next Select Set up my connection manually then click Next Select Connect using a dial up modem and click Next AN OO Ff In the space provided under ISP Name type an appropriate name of your choosing for the connection then click Next 9 In the space provided under Phone Number enter the phone number for the line to which the SVxx53DXI s modem is connected You may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next 10 Make your choice from Anyone s use or My use only and click Next 11 Beside User name enter the user name of any valid user created using the Web interface of the SVxx53DXI Beside Password and Confirm password enter the password that the user you entered above uses to access the Web interface 12 This screen also includes three checkboxes remove all checkmarks then click Next 13 You may select to add a shortcut to the desktop for this connection 14 Click Finish Accessing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address h
4. The connection speed and protocol used for a connection as reported by the modem The exact contents of the message will vary depending on the modem make and model About Security Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a cer tificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain 55 Instruction Manual essential details about a site that must match the information supplied to your Web browser Why do receive a warning when accessing the login screen As it redirects you to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java client for two different reasons First the CA that has issued the certificate on StarTech com s behalf may not yet be recognized as a trusted source by the computer you are using to access the SVxx53DXI Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in any way nor does it make the SVxx53DXI any more vulnerable to outside attacks Can I prevent the warning from occurring Yes You have two options t
5. Help Menu Provides an FAQ Frequently Asked Questions listing to assist you with the features and operation of the SVxx53DXI Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the SVxx53DXI The VNC Interface There are three ways to communicate with the SVxx53DXI unit in order to control the host computer Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control Cleartext VNC There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients By pointing any VNC client at the default VNC port 5900 on SVxx53DXI you will be able to control the attached systems This method offers a fast and direct way to access the system and allows the use of native VNC clients and other remote management packages which implement the VNC protocol SSH access By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH VNC traffic may be tunneled to port 5900 on localhost ie 127 0 0 1 5900 of the SVXX53DXI Any VNC client may be used to access most features Encryption does not affect VNC operation aside from a slight reduction in speed 32 Instruction Manual Native VNC Client
6. PS 2 Mouse the remote mouse pointer and local mouse pointer don t line up Use the Mouse resync command in the main menu or press the Resync button on the Bribar If the mouse pointers still don t line up verify that mouse acceleration has been disabled Please note The Windows login screen does not accept the mouse acceleration configuration and always has the mouse accelerated re gardless of your configuration Therefore on this screen it is best to avoid using the mouse After resync the mouse pointers are still not aligned Use the video adjust menu to position your video image exactly where it should be Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top or bottom and right or left edges of the remote screen Remem ber to save your position changes Cannot login via SSH Remember to use either admin or a username created in the system as the user name you give your SSH client If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine 63 Instruction Manual running SSH You should answer yes so that your SSH client saves the public key of this host and doesn t re issue this warning Certificate warning shown when connecting via HTTPS It is normal for a warning dialog to be shown when connectin
7. TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the SVxx53DXI and the computer you are using to manage the host computer that is essentially private as it bypasses the public Internet completely Please note that this feature requires both an external modem most stan dard connection protocols are supported and a dedicated phone line that can be connected to the modem for external access While it is possible to use the modem feature through some PBX systems this increases the complexity and reduces the performance of the connection For clarity the instructions presented here assume that the modem is connected to a typical POTS plain old telephone system line that is not routed through a phone management system or shared with other devices If you wish to use this feature through a PBX system it may require some experimenta tion and additional support from your telecom services provider and is not supported by StarTech com 49 Instruction Manual Connecting a Modem Modem Option Enable nnections PPP port modem Disabled Kal Baud rai 115200 default recommended aeui ATEUSU 1 amp K3 rd defined on en the PP 99 99 99 99 https 799 99 99 997 c and give it ti ddre 99 99 99 99 he modem TI t oth he The SVxx53DXI will work with virtually any Hayes compatible modem that recognizes the standard AT command set Some modem manufa
8. This system implements the VNC protocol so any off the shelf VNC client can be used There are several different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by some of the the better VNC clients The best client currently is TightVNC www tightvnc com Binaries are available for Windows Linux MacOS and many versions of Unix Source code for all clients is available there too This version of VNC is being actively developed The authoritative version of VNC is available from RealVNC www realvnc com This source base is the original version of VNC maintained by the original developers of the standard For a commercial supported version of VNC you should consider TridiaVNC www tridiavnc com Their version of VNC is a superset of Tight VNC and contains a number of enhancements for use in a larger corporate environ ment SSH Tunnel with Native VNC client If you are using openssh here is the appropriate Unix command to use based on the default settings on a machine at 10 0 0 34 ssh f I admin L 15900 127 0 0 1 5900 10 0 0 34 sleep 60 vncviewer 127 0 0 1 15900 Same command but using the WAN port ssh f I admin L 15900 127 0 0 1 5900 10 0 0 98 sleep 60 vncviewer 127 0 0 1 15900 Notes A copy of these commands with appropriate values filled in for your current system setting is provided
9. Username and password if desired 3 Pick which devices they should be able to access 4 Usually best to leave all empty except in the this user s default line Important note The Hardwired user account If you create a user account with the name hardwired it can be used only at the local VGA port and user stations This special account is also provided by default if the user gives a blank username on the OSD If the password is empty on the hardwired account a local user can just press Enter twice at the OSD login prompt to get in Like other accounts hard wired may be restricted to view only or to control only certain machines System Ident Machine Name The Machine Name is a name that is used to uniquely identify this machine You might want to create a DNS entry that matches this name The name is provided as the Client Name for the DHCP server It is also shown at the top of each page in the web browser interface and is the desktop name for VNC clients 24 Instruction Manual Machine Name Other identification details Location Contact Name QS s VCfIzl Network Address Description SV3253DXl Other identification details These values are for information purposes only They are visible from the VNC client and via SNMP if enabled Location This string is sent as the system sysLocation value over SNMP It should describe the location of this system Contact Name This string is sent as the sys
10. documentation The opposite end of the modem s data cable should be a DB9 female serial connection 2 Connect that end of the cable to the Serial connection on the rear panel of the SVxx53DXI Modem configuration Although most connections will work appropriately with the default set tings on SVxx53DXI manual changes can be made To do so 1 Login to the Web interface as Admin 2 Click Modem listed on the left side of the main page 3 You will then be presented with the Modem Option menu 4 Make the following changes to enable and configure the modem connection Enable modem connections PPP via serial port modem select Enabled e Baud rate to use affects connection between us and the modem only select 115200 e Init string leave as ATEOSO 1 amp K3 see below The baud rate dictates the connection speed between the SVxx53DXI s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left at the default for best performance The initialization init string is the command using the standardized Hayes AT command set that the SVxx53DXI will send to the modem to activate it The string included should work with the majority of modems 51 Instruction Manual and configures the following connection properties answer incoming calls on the fi
11. of the VNC screen is a dark blue bar with various buttons known as the bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Each feature and its function is outlined below Kbd This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically Bandwidth Indicates current average bandwidth coming out of the Enterprise Class KVM unit The second number measures round trip time RTT of the connection when it was first established 34 Instruction Manual Resync Re aligns the remote and local mouse points so they are on top of each DI other Redraw Redraws the entire screen con Redraw tents occurs immediately Resync AMONG Autotune Fine tunes the sharpness and image positioning of the video picture by optimizing the sampling phase PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode 4 8 Switches to thumbnail mode at indicated size i e 1 4 1 8 Ctrl Alt Del Sends this key sequence to the host Works immediately Alt F4 Sends the key sequence to host closes windows Menu Shows the main menu Video Shows the video tuning menu where the picture quality
12. or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute If the system cannot find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important to perform this operation in 24 bit or 32 bit color video mode i e truecolor Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be opti mum and usually it won t be able to recognize the test pattern Advanced Pressing this button will open the Advanced Video Tuning menu While the vast majority of users will not need to adjust these settings it offers added control of the video settings of your VNC sessions Sampling Phase Does not normally need to be used since SVxx53DXI tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter Controls the advanced video filtering of the SVxx53DXI Unlike other filtering algorithms the SVxx53DXI noise filter will only remove noise it does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause a
13. the section titled Terminal Con figuration Using a Serial Cable in this manual Once connected you will see the following message Expecting a modem if human type admin password Or start PPP Type the password for user admin and press Enter The password will not appear on the screen The configuration menu will appear Make the changes you wish or press q and Enterto exit and leave the modem con nection active 54 Instruction Manual Modem Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration Starting PPP for auth on port Modem is connecting and the PPP login process is starting Modem hang up Resetting The connection has been closed or terminated unexpectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to com plete the authentication process or supplied an invalid user name and or password Modem init chat script failed The modem did not respond to the initialization string from the SVxx53DXI You may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PPP authentication has occurred and a session has started Phone line rings An incoming call has been detected by the modem Modem answers XXxxxxxxx
14. you may need to reboot the unit to begin using certain features Info Functions Status The Status screen displays a system security log various system set tings and enables you to generate a copy of the system configuration in plain text format Current Users Current Connection _Clear Log m 192 168 2 3 1816 Ro4 MOS 28 bie ke AES ESY Start adapter self tests admin p Recent system log entries syslog Click the Start adapter self tests button to run an automated self test on all at tached USB and PS 2 adapt ers The result either PASS or Fail will be displayed Network Config in the Recent system log entries window ifor System Configuration 30 Instruction Manual Port Numbers Network Servers and Their Port Numbers LAN Main Ethernet Port 192 168 2 12 Default Current Port be ap all netwo Port Numbers provides a table allowing you to change TCP port values for services available on the SVxx53DXI By default they are factory set to common Internet values You may wish to enhance security by disabling services that you will not use with the unit To disable a service change its port number to O For flexibility both the LAN and WAN ports can be configured separately When you have made any necessary changes click Commit Changes to use the settings the next time the SVxx53DXI restarts To force the unit to restart immediately click Restart Servers 31 Instruction Manual
15. 2 Instruction Manual Using SVxx53DXI s web interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the Web con figuration interface and click on the thumbnail of the desktop on the Home menu or click on the Connect button located in the Main Menu You may need to upgrade Java support in your browser however most modern browsers come with a version of Java that is compatible with this application The Java VNC client makes a connection back to the SVxx53DXI unit over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data from the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock on the keyboard This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystems s Java site www java com is an excellent resource to ensure your browser and operating system are updated accordingly The Login Screen Before you can access the Web configuration interface you must enter a username and password The default username and password as shipped from the factory are username admin with a password of admin Please Note Before the login screen appears your Web browser may 13 Inst
16. 2 Connect a USB keyboard and mouse device Please note that some keyboards and mice may not work due to non standard USB implementation 3 Connect a straight through CAT5 cable to port A on the user station 4 Connect the power to the remote user station Please Note The remote user station operates just like the local user port except a few extra commands on OSD lt CTRL gt lt CTRL gt lt C gt Cause auto calibration to restart lt CTRL gt lt CTRL gt lt A gt Go to A port lt CTRL gt lt CTRL gt lt B gt Go to B port To switch A B connections at any time even lt CTRL gt lt Space gt if no KVM OSD is shown or if current KVM is powered down Please note that you may notice a pattern of vertical bars briefly displayed during distance calibration this is normal As such please disregard Using the Web Interface The Web interface offers the most intuitive way to configure the SVxx53DXI as it provides a Java based VNC client that can be used to control the host computer from a remote location as well as support for any industry standard HTML Web browser You can access the Web interface by opening your Web browser and en tering the IP address of the SVxx53DXI you wish to access configure The IP address will be either the address assigned by your DHCP server as identified in the previous section or 192 168 1 123 if your network uses static IP addressing 1
17. 49 Connecting a MOGGrmn uai ce ati inte roten ai 50 Modem configuration rn nnn tnn 51 Configuring the Remote Connection sseeess 52 Accessing the Web Interface Instruction Manual Modem Troubleshooting Guide eene 55 About Security Certificate Warnings eeee 55 Installing the new certificate seesseseeenee 56 Built in Terminal Emulation eese 58 How to find the Built in Terminal Emwulator 58 Navigating the Menus 2 orn nnn nns 58 How to create a New Connection Using the Wizard 58 Troubleshooting 63 Technical Specifications eere 66 I II 67 Technical SUpportt ccc panadan innana paein sarraie nitanna 68 Warranty Information cccssscseeseeesseesseesseneesneesseeeseeeseeeseeeees 68 Instruction Manual Introduction Thank you for purchasing a StarTech com Enterprise Class KVM Using the Internet or your TCP IP enabled network you can now monitor and control critical PC servers and workstations using an industry standard Web browser or VNC client from virtually any remote location Features Supports industry standard networking and management protocols e g TCP IP and SNMP Offers secure management options including
18. Computer and Network 1 n w A o o Using a Category 5 Ethernet patch cable connect the LAN connector on the rear panel of the SVxx53DXI to a network data jack usually on a hub switch router or pre wired wall jack Connect a standard PS 2 or USB keyboard to the Local Keyboard port on the rear panel of the SVxx53DXI Connect a standard PS 2 or USB mouse to the Local Mouse port on the rear panel of the SVxx53DXI Connect an XGA compliant or higher monitor to the Video Out port on the front panel of SVxx53DXI Connect the power cord provided to an available electrical outlet Plug the opposite end of the power cord into the AC power connector on the rear of the unit Power up the KVM IMPORTANT SVxx53DXI is cooled by fans and convection As such please ensure the vents on both sides as well as the rear panel are unobstructed Instruction Manual Enterprise Series Matrix CAT 5 Digital KVM Switch V1653DXI Front Local User USB Crash Cart Flash Drive Remote Power Switch PCM81SSHNA External USI eel Hard Drive X SVSUSBM internet I Back EXEEN 550v FEE ront LAN WAN i a Remote Analog User Station eumd Instruction Manual Configuration SVxx53DXI offers four distinct methods for configuring the unit for your network Which method will work best will depend on your level of experi ence and your specific network config
19. DXI 32 x RJ45 Console Connectors 2 x HDDB15 Female Other Connectors 2 x USB A Female Front Panel 2 x USB A Female Rear Panel 2 x DIN6 Female 2 x RJ45 Ethernet Ports WAN LAN 1 x RJ45 User Station Port 1 x RJ45 Serial interface Front Panel Indicators 1 x Remote user connected 1 x Power flashes during boot 2 x USB connected Rear Panel Indicators 2 x Ethernet ports link on activity blink 1 x Serial port always on 1 x User station link on activity blink 2 x USB connected SV1653DXI 16 x CAT5e link on activity blink SV3253DXI 32 x CAT5e link on activity blink Maximum Number of Remote Users Five users all on the same port Supported Protocols VNC HTTPS SNMP RADIUS SSH SSL Terminal Configurations Local terminal VT100 ANSI emulation 80 columns 25 lines Outreach Protocols SSH client Telnet client hardwired serial port 66 Instruction Manual Storage Temperature 40 C to 65 C 40 F to 158 F Operation Temperature 0 C to 40 C 32 F to 104 F Humidity 80 rh nc Dimensions 310 x 440 x 44 mm Weight 2200 grams 4 5 Lbs Electrical 100 240 V AC 0 5 A IEC320 socket Frequency 50 60 Hz Source code for the unit operating system is available upon request Please contact us by phone live chat or email to make your request This offer is valid for three years from the
20. Direct use the screens that follow to choose the appropriate setting for your serially attached device If you choose SSH or Telnet the following screen will ask you for the Host Name or IP address of your remote connection Hostname Command so far ssh Enter a cestination hostname for this connection 192 168 0 2 ER lt Cancel 4 Enter the specific port number used by the device to which you are attempting to connect Leave blank if you wish to use the standard port numbers SSH 22 Telnet 23 Port Number Command so far ssh 192 163 0 2 Enter a TCP IP port number or leave blank for default 60 Instruction Manual 5 If you are using SSH you will be asked to provide the remote username Username Command so far ssh 192 163 0 2 Enter a usernane for remote login Test ERKA lt Cancel 6 Next you will be asked to declare any alternative SSH options Other Jptions Command so far ssh 192 163 0 2 1 Test Any other SSH options 1246AaCfgkMNnasTtvv xY etc EK Cancel 7 Last you will be asked to provide a meaningful name for this newly created connection Then save the configurations Description Command gt ssh 192 168 0 2 1 Test Enter a descripticn for this command Test Machine cs Cancel 61 Instruction Manual Onc
21. Manual SNMP The SNMP menu allows you to configure the SVxx53DXI so it can be recognized and managed using industry standard Simple Network Management Protocol software RADIUS The RADIUS server requires the IP address the UDP port number 1812 by default or 1645 and the shared secret The shared Secret is used to encrypt com munications and corresponds to a shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page SNMP Agent Configuration Communities Read only Community public Read write Community Agent Identification Location Test Lat Contact Name yan Rood Traps Trap Inform Community public Trap Sink 1 primary Trap Sink 2 secondary RADIUS Configuration use gin Servers fark Shared New Secret Priority Server IP Address Port Soret twice r d E a Remember to enable RADIUS after configuring it While RADIUS au thentication is enabled the locally defined accounts on the SVxx53DXI unit will not be used except for the SSH login However if a user name 27 Instruction Manual in the form name local is given at the RADIUS prompt the system will use name check the password locally and skip RADIUS authentication Delete all local accounts to avoid this behavior
22. SSL encryption SSH tunneling and RADIUS authentication Fully integrated multi user CAT5 switch with non blocking access to 16 32 servers by up to 3 users Platform independent can be managed using any Java enabled Web browser and connected to virtually any host server or computer that supports PS 2 or USB input devices Allows for disk emulation and file transfers including completely remote application and operating system installations On Screen Display offers convenient control and configuration options Integrated ANSI terminal emulator allows local users and user station SSH telnet and serial port access to other systems on your network Package Contents This package should contain 1x CAT5 Multi user KVM 1 x Power Cord 1 x Rack Mounting Hardware e 1 x Instruction Manual Instruction Manual Required Cables and Hardware Depending on your needs you may need one or more of the following cables Please note that the corresponding StarTech com part numbers are listed in brackets All applications For connection to a LAN 1 x Straight through Ethernet patch cable M45PATCHxxxx DB9F to RJ45F Adapter GC98FF GC98MF PS 2 Server Interface Module for Enterprise Series SV5PS2M USB Server Interface Module for Enterprise Series SV5USBM Instruction Manual Installation SV1653DXI front panel SV1653DXI rear panel HEXEXESENNXEXEXIS To connect the KVM Remote Control Unit to the Host
23. Test Machine scott dunl artech com 1280x1024 60Hz USB Linux Box To close without making a selection press the ESC key 36 Instruction Manual Main Menu To access the main menu quickly press the F7 key twice quickly You must press the key twice within one second If you press it once or too slowly then the F7 key s are sent to the host just like any other key This is the only way to get into the menu system if the Bribar is disabled Shown below is the main menu for a typical system Main Menu Hostname SWIT SV3253DXI Net Addr London Ontario Description SV3253DXI Location Test Lab Contact Input channel 01 Linux Box Video mode 1280x1024 60Hz USB 1 My IP 192 168 2 12 192 108 1 124 Time 4 Jul 200 Tx rate delay 2 0 Mbps 1 0ms B W Thumbnails The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Most of the functions operate immediately Other functions require a response to a confirmation prompt first before per forming the requested function 37 Instruction Manual Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration Status Current status of the attached system and the status of the unit B W Min Avg Max Auto Bandwidth control Curren
24. Video Tuning co 3 E v peras Bae auto Factory Save Advance auto on ore v on ort v Use the Auto Everything button to automatically fine tune all three adjust ments If the test pattern for Color Offset calibration is not present on the screen then the Color Offset adjustment is skipped Changes frame Indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number will be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning Affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode 41 Instruction Manual Color Offset Color Offset is a fine tuning adjustment that requires the use of a test pat tern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer Do not allow scaling cropping
25. acity is limited to 1 44 megabytes in this mode The purpose of supporting floppy mode is to permit the use of floppy disk images gener ated by other systems e g the flash BIOS upgrade process is performed with a special floppy and is bootable emergency repair disks are often floppy based etc You can transfer bits from that floppy to the SVxx53DXI use the upload disk image form and boot from the special floppy RAM Disk mode Choose the Format as RAM Disk button to switch to RAM Disk mode This mode is intended to facilitate simple data transfer between the remote user and the host computer It will be recognized by Windows as an 8MB removable disk and assigned a drive letter You can easily drag and drop files up to 8MB in size to this device Disk Formats When you choose the Format as button the disk image stored in RAM is formatted as an empty MS DOS disk with a single file called Put files here TXT 18 Instruction Manual SVxx53DXI is able to read most MS DOS Windows formatted disks and presents the files via the Web interface However disk emulation occurs at the lowest level so other disk formats can be used if you have the tools needed to create and read the disk images At the bottom of the page are the upload and download options for the entire disk image Any image that is exactly 1 474 560 bytes long will be treated as a floppy Images of other sizes are supported up to 8MB CD ROM Mode The SVxx53DXI does not s
26. age Change Disk Type Access Raw Floppy Ramdisk Images Doo Pose 2s D ad curren age Insert Eject Disk This command is not generally required SVxx53DXI will wait until the host is not using the disk and add or re move the files 17 Instruction Manual When the host computer next looks at the drive it will notice the changes You can read files from the virtual disk at any time as long as the host is not actively writing to the disk All of this happens in the background and you may treat the virtual disk as a shared drive without any restrictions Access to the files is performed through the web interface Contents of the root directory are shown on the home page You can download files as you would any file on the web right click and Save target as To upload a file click Browse select a file and then click Upload Files and directories may be deleted using the Delete button situated to their right When emulating a floppy disk or RAM Disk the data is stored in RAM on the SVxx53DXI itself In order to emulate a CD ROM disk drive a web server is required to provide the CD ROM image data The Web server must be accessible to the unit which communicates with it constantly as data is needed Floppy mode Choose the Format as floppy button to switch to floppy mode Under Windows the drive will be identified as a high density floppy and will typically be assigned a drive letter of B The cap
27. al 11 Using the Web Interface eese 12 The Login Screen Web Interlace Introduction iicet ron ern 14 HOMO adnia 14 Tih mbnalls ot eer er AN De end 15 User Prefereneces uie steer cms baec ect e ri caters 16 LOQOU ge 17 Elle Itansfer x 5 nores edicere ise En duced ree 17 Me 20 Instruction Manual Network Combi Gis sects ets M 21 User Accounts rrt xi tne ne 23 System dri 2m rrr REED 24 II Compatibility FRA Sita ose 22 e a d E a ai Mur 28 MIuIiPru e C E 28 PANINI WANG aioe coircs ee peo r Da e ERR E ER CURE Ra RA EXER YES RR 28 Info Functioris 6 ntm tret ieri ii nnt 30 Status Port Numbers rnt tren ra ih tir reto tn ch rn 31 Help Meriu nre trn rr tte enn 32 Sitemap MENU han eeneniees 32 Gopyright Men icri atr tree ti iiit tas 32 The VNC Interface sese 32 Bribar POA Cre uenire ra nh ecc rd C EE E 34 VirtKeys Manu titan t eni entente peter enia 39 Video MUNING MMU sein ero apuro peres eer ri Pd ee e ns 40 Accessing KVM Features eeessesseeeeeee enne nnne nnn 47 OSD OPC iion AREE 47 OSD Function KEYS 1 5 n rn e e EE ERES 48 Using the Modem feature eese 49 Background 5 tnmen ars
28. anual Booting from USB Disk If the host computer s BIOS supports USB boot devices it is possible to boot from the emulated CD ROM or floppy allowing complete operating System replacement without any on site intervention Please note that each BIOS manufacturer offers varying levels of sup port for USB boot devices and may require configuration methods that are unique to the manufacturer in order to utilize this feature Similarly please note that many BIOS s provide a simplified USB host stack and offer drivers that may not offer suitable reliability The first step is getting a bootable disk image onto the emulated floppy or CD ROM For CD ROM images you will need an ISO image from a disk that contains special bits to enable booting El Torito standard Nothing special is needed when reading the ISO from a working bootable CD ROM To create a bootable floppy you can format the emulated floppy from the target system or read the data from a working boot floppy This can be done from Windows using Disk Copy right click on the drive letter in the Windows Explorer or by using a program like RAWRITE Once you have a bootable image CD ROM or floppy working on the Enterprise Class KVM unit you must adjust your BIOS settings to tell it to boot from a USB device Please note You must select USB CD ROM as the boot device for the BIOS if using a CDROM image and USB Floppy if using a floppy image VNC To launch
29. ately configured Using DHCP with Bridging increases boot time because the 802 1d STP algorithm must finish before the DHCP broad cast can go out To change this setting select either Enabled or Disabled from the drop down menu then click Commit and Apply User Accounts Edit Details Users and Passwords and Access Rights Edit Details Device Name Noni Access Rights e View Control User List Access Delete Rights User Username Password The Edit Details section allows you to modify one user account at a time by clicking on the desired account in the User List section For each host a user can have No assigned rights View only rights no mouse or key interaction Complete control Each user has their own default which will be used if the device name is unknown or not explicitly specified 23 Instruction Manual Click to select the None View Control radio button as appropriate User List Select which user to change by clicking on their name Table has summary values Three stars if there is a password defined for the user or else blank English summary of access rights incomplete vs actual details Click the Del button to delete the user Changes only take effect once you press Record changes Record changes must be pressed for each user you wish to modify Add users 1 Press reset new user first otherwise you will end up changing an existing user s name 2 Enter a unique
30. can be adjusted Keys Shows the VirtKeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively Shrinks the Bribar into a small floating window Drag the floater using the StarTech com logo or click to return it to the Bribar Other items If the server s screen is larger than 1280 x 1024 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are duplicated in the Keys menu Select System Click on the Name Number to open the Select System Window A list of the available system access will be displayed according to the following color coding Red no access Grey view only White full control 35 Instruction Manual By hovering the mouse over any entry you can see details pertaining to that entry Select one of the listed systems by clicking on the listing or correspond ing number as appropriate Or directly select any system by pressing 1 through 9 A for 10 through W for 32 Similarly click on the Up and Down arrows to select the previous or next available system Please note that systems to which you do not have ac cess are skipped and will not be available for selection 13 1 Mops F o res E s ect tne oen ine ra 02 Ling Box B v Select System Linux Box t
31. cted or via the User station the ability to initialize a com mand prompt shell to connect to remote and local devices via SSH Telnet and directly connected serial ports Outreach The puraoss cf this program is to allow users to connect to outside systems over TCP IP or serial links It supports SSH Secure Shell Telnet unencrypted netuork connections and serial ports via direct connection Each method is implemented as a single Linux command This orozram helps you compose the required command anc argunents Please note Only one user can use the terminal emulator at a time How to find the Built in Terminal Emulator The emulator can be found at the end of the OSD menu 33rd system on a 32 port 17th on a 16 port system or by pressing lt T gt Navigating the Menus Use the arrow keys or underlined letters to select the appropriate action or option you wish to use 58 Instruction Manual How to create a New Connection Using the Wizard 1 Use the arrow keys or underlined letter to select Create new connection using wizard Main Menu Directly enter a commanc Delete stored commancs Linux shell Quit Start over IOIO 2 Select your connections method or protocol example SSH Telnet Direct Command Type Telnet Interactive login Direct Serial port Ic NN eo Cancel 59 Instruction Manual 3 If you are choosing
32. ctur ers offer enterprise grade modem products that include technology to improve the stability of connections whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission critical the quality of your telecom infrastructure and your budget for implementing this solution The model of modem attached is essentially transparent to the SVxx53DXI It is important to note that modems that offer 56K or 56 000 bps con nections often achieve connection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technol ogy and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typical connection Therefore speeds below 56 000 bps do not indicate a problem with the modem or the SVxx53DXI but simply reflect the line conditions at the time the connection is made The serial port can be used for serial port configuration when the modem 50 Instruction Manual is connected It requires the use of a null modem serial cable 1 Place the modem near the SVxx53DXI and an available telephone jack Connect the modem to the telephone jack data cable and power source according to the instructions in its
33. d Enterprise Class Multi user CatS KVM Switehiover IP SV1653DXI SV3253DX StarTech com Making hard to find easy FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications not expressly approved by StarTech com could void the user s authority to operate the equipment Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names and or symbols of third party companies not related in any way t
34. date of purchase and or for as long as parts or customer support is offered for this product Charges for the reasonable cost of copying and or conveying may apply Caution This is an IEC safety Class 1 product Before using the ground wire in the line cord or the rear panel binding post must be connected for safety AC Power Source This product is intended to operate from an AC power source that will not apply more than 250 V AC RMS between the supply conductors or between either supply conductor or ground A protective ground connection by way of the grounding conductor in the power cord is required for safe operation e Use the proper Power Cord Use only the power cord and connector appropriate for the voltage and plug configuration in your country Use only power cord in good condition Refer cord and connector changes to qualified service personnel Do Not Remove Cover To avoid personal injury electric shock or death do not remove the unit cover Do not operate the unit without the cover properly installed 67 Instruction Manual Technical Support StarTech com s lifetime technical support is an integral part of our commit ment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a two year warranty In addition StarTec
35. e you have created your new connection you will see it listed above the other commands in the main menu You may activate this connection by highlighting the connection and pressing enter Main Menu Create neu connection using Wizard Directly enter a commanc Delete stored commancs Linux shell Quit Start over Vealco c2 100 Iz NE To remove a previously created connection highlight Delete stored command and press enter You will be prompted for the admin password Highlight the connection you wish to remove and press enter Please Note Anyone can create a connection but only the Admin has the right to remove them Other Commands Directly enter a command Allows the user to enter a command shell and connect to a remote sys tem etc For advanced users Linux shell Provides access to the Linux shell running on the KVM Quit Start over Logout of the terminal emulator and return to the OSD 62 Instruction Manual Troubleshooting Forgotten master password You can reset the master password using the serial interface on the unit Use the S command and type a new password The old password is not required for this procedure Similarly you can press and hold the reset button located to the im mediate left of the USB ports on the rear panel for thirty seconds to clear all settings and return the unit to factory defaults This will clear the password to be admin Using a
36. ect monitoring of any of the displayed devices The thumbnails will update periodically Instruction Manual User Preferences The User Preferences screen offers several configuration options per taining to the functionality of SVxx53DXI on a per user basis Here you will be able to customize settings to optimize overall performance e g Encryption options VNC options display and bandwidth options etc ac cording to each user s individual preferences Please save your selections by clicking the Save Changes button User preferences Open VNC connection immediately on web login Default Values 16 Instruction Manual Logout Clicking on Logout logs you completely out of the SVxx53DXI interface You will have to login again to gain access to the web interface File Transfer The SVxx53DXI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module SV5USBM Depend ing on configuration it will appear to the host as a floppy drive 1 44MB an 8MB RAM Disk or a CD ROM The host computer does not require any special drivers or other configuration You can transfer files to the virtual disk at any time Only one computer can access the disk at a time through the Disk Control menu in the VNC window Files can be uploaded downloaded through the web interface while the disk is ejected Current Status Disk type Access Binary disk im
37. et through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech com today for complete information about all our products and to access exclusive interactive tools such as the Cable Finder Parts Finder and the KVM Reference Guide
38. ey will use the same IP address Not all IP addresses are valid for a given subnet If you are required to change your subnet and therefore IP address to configure the unit be sure the IP address you choose is within the allowable range for the 255 255 255 0 subnet Once your computer is configured to the same subnet as SVXX53DXI you can use the IP address 192 168 1 123 to access the Web configura tion system Instruction Manual Connecting the Host Computer to the Unit SV1653DXI rear panel shown Please note It is strongly recommended that all systems supporting USB use the USB server interface modules see StarTech com part SV5USBM PS 2 modules SV5PS2M are available for legacy systems 1 If present disconnect the existing monitor and PS 2 or USB keyboard mouse from the host computer nv Connect the PS 2 keyboard and mouse or USB connector to the host computer w Connect the VGA connector to the host computer Connect the Server Interface Module SV5PS2M or SV5USBM to the KVM with a straight through CAT5 cable Power on the host computer A o Disabling Mouse Acceleration on the Host Computer Please note If the SVSUSBM USB version is used with a modern Win dows O S computer there is no need to disable mouse acceleration Only PS 2 systems or USB systems with Linux or UNIX operating systems require this change Ignore this section in that case Many operating systems offe
39. f phase the middle button invokes the auto phase algorithm The Performance section of the screen indicates the quality of the video Changes frame is the average number of tiles that change for each frame sampled by the hardware Flatness is an indication of what percentage of the screen contains tiles that are comprised of only one color The Regrab Screen button in the Actions section causes the screen to be re captured When making small changes to the video parameters sometimes these changes are not reflected in the displayed screen imme diately particularly if the noise filter is enabled Press this button to see the immediate effect of the changes Use the Show Diffs button to learn which parts of the screen are being sent over the Internet When you click this button the screen is cleared to a medium grey color All blocks that are sent from that point on will show up on the screen as they are sent Click the button again to reset the screen to grey To return to normal operation click the Regrab button It is very easy to visually identify the effect noise has on signal processing using this feature The Auto Offset amp Gain button in the Actions section invokes the auto matic algorithm for setting the video parameters The algorithm requires the factory calibration test pattern to be correctly displayed on the screen 45 Instruction Manual Disk Control Menu Disk Control 8M Ramdisk 2000 0 reads writes n
40. for access from outside the local network particularly if a firewall or proxy is in use Domain Name Server optional This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically Clicking the Commit button applies any changes made on this page but leaves the old settings active until the next time the unit restarts Clicking Make changes effective now applies the changes and restarts SVxx53DXI so the new settings take effect immediately Ethernet Address MAC Address This is the Ethernet hardware address of the SVxx53DXI s LAN WAN port This number is assigned as a factory default and cannot be changed You may need this number to configure your DHCP server Ethernet Bridging When Ethernet Bridging is enabled the two Ethernet ports are virtually connected inside the SVxx53DXI Packets arriving on either port that are not meant for it will be forwarded out to the other port when appropriate IEEE 802 1d Spanning Tree Protocol is implemented to avoid broadcast storms and to determine the topology of the network 22 Instruction Manual You may connect both the WAN and LAN ports to the same logical network through redundant Ethernet switches If one switch fails the other will be used When bridging is enabled both ports share the same configuration DHCP or static IP addresses and the WAN port may not be separ
41. g via HTTPS The SSL certificate SVxx53DXI uses is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority Mouse performance is erratic when using the GNOME or KDE desk top in a Linux X Window environment The mouse controls in GNOME and KDE environments offer both an acceleration and sensitivity setting The following directions correct this issue and apply to Red Hat Fedora Core 2 but should be similar for other distributions that use GNOME or KDE 1 Click the Launch menu icon 2 Choose Preferences gt Mouse 3 Click the Motion tab 4 Set the Acceleration bar to the setting immediately left of center 5 Set the Sensitivity bar to the leftmost settings lowest possible 64 Instruction Manual Serial Interface Pinout RJ45 DB9 male Signal 1 6 DSR input 2 1 DCD input 3 4 DTR output 4 5 GND 5 2 RxD input 6 3 TxD output 7 8 CTS input 8 7 RTS output N A 9 RI not used The DB9 side is wired as DCE same as a computer 65 Instruction Manual Technical Specifications Maximum Recommended Resolution 1280 x 1024 60Hz Maximum Supported Resolution 1600 x 1200 60 Hz Host Connectors SV1653DXI 16 x RJ45 SV3253
42. h com warrants its products against defects in materi als and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 68 StarTech com Making hard to find easy StarTech com has been making hard to find easy since 1985 providing high quality solutions to a diverse IT and A V customer base that spans many channels including government education and industrial facilities to name just a few We offer an unmatched selection of computer parts cables A V products KVM and Serv er Management solutions serving a worldwide mark
43. hat may prevent the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if that option is selected Second if you install the certificate from the SVxx53DXI onto the host computer see below and if the unit is config ured with a domain name ending in com net org gov edu us ca Uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Installing the new certificate The following instructions detail how to install the certificate from the SVxx53DXI onto your local computer in this case when using Internet Explorer with Windows XP 1 Open your Web browser and go to the SVxx53DXI login screen Click the Update security certificate link 56 Instruction Manual 2 When prompted choose Open 3 A Window will appear that offers information about the certificate Click Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 A confirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK 57 Instruction Manual Built in Terminal Emulation The built in Terminal Emulator is an ANSI terminal that allows local users Directly conne
44. in the on line help page This allows you to cut and paste the required commands accordingly You have 60 seconds to type the second command before the SSH connection will be terminated e The port number 15900 is arbitrary in the above example and can be 33 Instruction Manual any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to tunnel two or more systems you will need to use a unique number for each instance on the same SSH client machine Some Unix versions of the VNC client have integrated SSH tunneling support Some clients require your local user id to be the same as the userid on the system Use a command like this vncviewer tunnel 10 0 0 34 22 Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the SVxx53DXI without using the web interface or a custom client When you initially connect to the system a Welcome Window will appear indicating which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds Bribar Feature Along the bottom
45. o StarTech com Where they occur these references are for illustrative purposes only and do not represent an endorse ment of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowl edgement elsewhere in the body of this document StarTech com hereby acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders h DISCONNECT POWER SUPPLY BEFORE SERVICING COUPER L ALIMENTATION AVANT L ENTRETIEN Table of Contents MIRON CEN OND a 1 gcc 9 1 Package Contents cccsecessesseeeceeseeesesaeeeeesaeeeeeeaeseeesaeeeaeeaeeaees il Required Cables and Hardware see 2 Installation 5 nee tenere 3 eui e 5 Using DHCP s aii artritis bn ecd deg 7 Web Configuration Using Static IP ae Connecting the Host Computer to the Unit sssss 10 Disabling Mouse Acceleration on the Host Computer 10 MindbWs 9B zn o nnt n inert rr reiner dre RUE 11 Windows 2000 rtr rnnt nore 11 Windows XP and Windows Server 2003 ssssss 11 Linux UNIX and X Windows Connecting the SVSCONS Remote User Station Option
46. one USB Repiug Insert Eject pisabte Status Shows the current disk type This can be changed through the web interface Access Shows the number of completed read and write operations Disk Owner Which PC port has control of the disk Only one port may access it a time USB Replug Disconnects and reconnects the USB disk Can be used to re insert the USB disk to force the operating system to recognize it Insert The current computer system takes control of the USB disk Can only be done while the disk is ejected Eject Gives up conrol of the disk Can only be done by the computer system that currently has control Enable Disable Turns disk emulation on off for the current PC port This can be used to bypass compatibility problems 46 Instruction Manual Accessing KVM Features OSD Operations Start the OSD On Screen Display by pressing the left lt CTRL gt or lt ScrLk gt key twice within one second The entry for the currently selected computer is highlighted in green in the OSD e Use the UP and lt DOWN gt arrow keys to highlight a computer and the ENTER key to select it e Press ESCAPE to exit the OSD menu and remove the OSD menu from the screen 47 Instruction Manual OSD Function Keys OSD Keys Function 1 9 0 10 Selects a channel from the list F1 F10 ED channel from the list Does not close T Ac
47. onnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation If desired you can return the cable to the LAN port if you configure it with a static IP address during the configuration process If you have connected both the LAN and WAN ports on the unit to your network you may proceed with a static IP Web configuration Instruction Manual The following are the factory default values for the WAN port IP Address 192 168 1 123 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 254 Broadcast 192 168 1 255 To access the Web configuration for this product you will need to con figure the workstation you are using to the same subnet 255 255 255 0 and also assign it a valid IP address i e 192 168 1 100 For details on how to change the IP address of your computer if necessary consult your documentation or System Administrator for assistance Please note In order to avoid a conflict it is advisable to verify whether another device on your network is using the same IP address as the SVxx53DXI before connecting it to the network Should an IP address conflict occur with another device on the network power off the conflicting device or assign it another IP address before continuing the installation If you are configuring more than a single SVxx53DXI unit using the factory default settings on the WAN port they cannot be connected to the network at the same time as th
48. ontrol over the settings if you wish The Presets section contains up to sixteen different settings plus the factory setting If a number is highlighted then that preset has been programmed with valid settings and may be used Note that the Factory preset is always available Simply click on the appropriate button and the default settings will be restored To save settings to a preset click on the Save gt Preset button in the Actions pane The preset buttons will highlight Click the desired preset button to save the values Note that any previous Settings assigned to that button will be lost If you do not wish to save the presets after clicking the Save gt Preset button click the Save gt Preset but ton a second time and the save function will be cancelled The section of the screen marked Current Values indicates the various video parameters that can be adjusted For each parameter there are a series of buttons lt lt Auto gt The and buttons set the param eter to its smallest or largest values respectively The and buttons decrease or increase the parameter by a large amount In the case of phase this is four units and for all others ten units The and buttons decrease or increase the parameter by one unit The middle button sets 44 Instruction Manual the parameter to the middle value The text of the middle button also indi cates which parameter is being controlled Note that in the case o
49. or disconnect a Virtual Network connection with the controlled computer click on Connect or Disconnect as appropriate 20 Instruction Manual Admin Functions The Admin functions allow you to access all of the features you will need to perform an initial configuration of the SVxx53DXI Network Config Network Configuration IP Addresses and Routing LAN Port WAN Port Commit Network Changes Make changes effective now Ethernet Address MAC Address Ethernet Bridging DNS Configuration DHCP Dynamic Host Configuration Protocol Automatic network configuration using DHCP is Enabled Disabled This feature applies only to the LAN port on the rear panel and is enabled by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present 21 Instruction Manual When disabled the LAN port will use the values assigned to it in the P Addresses and Routing section described below IP Addresses and Routing This table allows you to assign IP information for the LAN and WAN ports separately If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup If Ethernet Bridging is enabled the WAN port will use the same settings as the LAN port and any changes will not affect the setup for that port Adjusting the setting for the WAN port allows you greater control over how the SVxx53DXI is configured
50. or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade Do NOT turn off power to the unit before this operation completes successfully The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases Wait at least two minutes after pressing Start Do not assume the upload did not work The upload could simply be slow Each distributed file upgrades a different component of the system Be sure to apply all files provided as part of an upgrade The system knows what to do with each file you give it and they are checked for validity before being applied Purchase Options Certain firmware features may be offered separately from the base unit in order to reduce the initial cost for the Enterprise Class KVM unit NOTE If you wish to upgrade after the system is in operation go to the Manage Firmware page and scroll down to the section entitled Purchase Options 29 Instruction Manual Look for a unique code such as 4 C80C B960 1 0 If you provide this code to the technical support department they can provide you with an unlock code that will open any feature you request Type in the code pro vided exactly into the area provided and click Submit The new features opened by the code will be enabled immediately but
51. r a feature called mouse acceleration al lowing the user to adjust the responsiveness of the cursor on the screen in relation to physical movements of the mouse While this is usually a beneficial interface enhancement it will interfere with the operation of the SVxx53DXI and should be disabled on the host computer before a remote session is attempted 10 Instruction Manual To disable mouse acceleration for the host computer operating system Windows 98 1 From the Control Panel click on Mouse 2 From Mouse Properties click on the Motion tab 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows 2000 1 From the Control Panel click on Mouse 2 From Mouse properties click on the Motion tab 3 Make sure that the Pointer speed bar is centered and Acceleration is set to None Windows XP and Windows Server 2003 Go to Pointer Options and turn off Enhance Pointer Precision Ensure that the pointer speed bar is centered Linux UNIX and X Windows Add this command to your xinitrc xsession or other startup script xset m 0 0 0 Also under Pointer Control verify that acceleration and threshold are zero with the command xset q Connecting the SVSCONS Remote User Station Optional The remote user station allows for extended local control of attached host machines To connect a remote user station 1 Connect a VGA monitor to the front of the SVbCONS 11 Instruction Manual
52. rst ring enable hardware flow control and lock the connection speed Your modem s documentation will describe other potential init strings that you can use to alter the connection properties For instance you could commit the settings to the modem s non volatile memory NVRAM or allow the modem to adjust the connection speed for greater stability and so on You may wish to test the connection with the default init string first before making changes specific to your modem model or situation to sim plify the troubleshooting process 5 Click the Commit button to save your changes and activate the modem feature with the specified settings Configuring the Remote Connection This section describes how to configure a typical Windows dial up Session to access the modem connection on the SVxx53DXI The instructions here relate to a Windows XP configuration other versions of Windows are similar if not identical Please note the following PPP Point to Point Protocol must be used no other authentication methods are supported TCP IP must be installed enabled on the computer making the connection and must be used for the dial up connection The connection must be configured to obtain a dynamic IP address The user name password must match a user currently configured on the SVxx53DXI For best performance and to simplify the troubleshooting process firewall software should not be used with the dial up connection
53. rtifacts when mov ing windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct these or use a lower filter number At minimum these values must be greater than two 42 Instruction Manual Flatness Filter To improve compression ratios the SVxx53DXI will group adjacent pixels that are nearly the same colour and treat them as equal This helps to compress typical simple GUI images However the effect of this compression on continuous tone images and gradients can be annoying You may turn off or reduce the flatness filter to sacrifice bandwidth for improved image quality in those areas Please note that at higher values some parts of the screen may appear blocky Getting Peak Video Performance Choose the best video mode We recommend using 60Hz refresh rate and 1280 x 1024 resolution Using a smaller resolution like this allows you to fit multiple windows on your remote desktop Higher refresh rates stress the video card s quality and do not provide any additional information or benefit Noisy video cards A digital KVM works by converting the analog video signals emitted by your video card into digital data If there is noise on that signal then it must also be digitized and sent over the network Quality video cards in our experience offer better performance simply because they don t add analog noise Some external KVM switche
54. ruction Manual display a warning about an invalid security certificate This does not af fect the security of your data in any way Whenever you are prompted about a certificate security problem by your browser or the Java VNC client always choose the option to continue Web Interface Introduction Home Attached Systems USB File Transfer VNC client options VNG Callback dient startup file Instruction Manual After the initial login screen the Home screen will appear offering a Screen Thumbnail view of the controlled computer as well as basic file transfer functions Monitoring Information System Identification and VNC Client options Name At the top of the screen the name of the machine being controlled is displayed Tip line The area directly below the Name indicates what function each selection from the Main Menu performs Hover the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing Main Menu At the left most side of each page the Main Menu is dis played allowing users to choose functions offered by the Web Interface The following elements of the Web Interface may not be available based on assigned user priveleges i e non admin users will not see any items under the Admin category Thumbnails The Thumbnails screen provides a thumbnail view of connected comput ers and allows you to click through for dir
55. s generate video noise as well Try to keep cables short in order to reduce this effect Enable the Noise Filter option on the Video Tuning menu to mitigate noise issues Network performance SVxx53DXI will always send as much data as it can given what s happening on the screen and the actual network performance When nothing is changing on the video screen zero bytes are sent over the network If the whole screen is changing then the unit will send as 43 Instruction Manual much data as your network connection and VNC client allow Network latency which is the total time it takes for a packet to get to the SVxx53DXI and come back has the biggest impact on perceived performance and usability Network bandwidth has a lesser effect particularly when just moving the mouse around Only a few bytes need to be sent when the mouse is moving and nothing else is changing on the screen but the round trip time limits the hand eye coordination of the user if it is too great Both actual bandwidth and measured network latency are shown in the Main Menu Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions and can be accessed by clicking the Advanced button on the Video Tuning VNC menu While many users will probably allow the SVxx53DXI to automatically configure the video properties you can use this menu to exercise a great deal of c
56. t operation will be indicated with white highlight ing If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness Mouse Resync Resynchronizes the mouse pointer so that the local and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working USB Replug Simulates unplugging the USB connector and then plugging it back in If the host is not recognizing USB input devices this button may be used to restore functionality Take Control When multiple users are connected to the same system use this button 38 Instruction Manual to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Please note It is important that multiple users not be connected to the same physical network Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized im age from half size to one sixteenth Logo
57. tem sysContact value over SNMP It should describe who to contact regarding this machine Typically it includes an email address Network Address This value is not used in our configuration but is meant to store a user defined value that identifies the controlled machine on the network The official DNS name of the controlled machine is an obvious value to put here but you may use it for any purpose 25 Instruction Manual Description A user defined description for the controlled machine Security Security Profile Administrator Password This menu allows you to configure a number of settings including changing the default password admin recom mended Read and consider the comments and instructions on this menu before making any changes as changing these features could make the unit inaccessible through Web configuration i e due to firewall filtering Note that any password changes you make will have to be entered in duplicate to prevent the chance for error Compatibility Keyboard Mapping for localization boa out Generic or US English E External Power Bar None Feature disabled The Compatibility menu offers features that may offer enhanced function ality with certain KVM and power products such as StarTech com s Re mote Power Switch PCM8155HNA These can be left at default values if you are not connecting the unit to a KVM or power management device 26 Instruction
58. tivate terminal emulator Logout immediately Show help screen R Reset server interface module May be used to recover from stuck keyboard or mouse emulation l Show TCP IP status settings S Change TCP IP Settings ESC Close OSD No state change lt Ctrl gt R Full cold reset of Server Interface Module Use the Reset command first Page Up Down Scroll up and down the OSD list Home End View the first and last channel of the KVM Please Note Channel names can only be changed through the web interface Changing Your Configuration After the initial power up any device can be moved added or removed from any port on the KVM without powering down the switch The at tached computer must be powered up for it to provide power to the Server Interface Module so it will not appear in the OSD list until that time It is safe to hot plug USB devices but PS 2 systems will typically require a power cycle Please Note After changing your configuration the OSD will automati cally update to reflect the new configuration 48 Instruction Manual Using the Modem feature NOTE Requires an RJ45 to DB9 adapter Please see StarTech com part number s GC98FF DB9 Female to RJ45 Female Adapter or GC98MF DB9 Male to RJ45 Female as applicable Background The modem feature allows the SVxx53DXI to act as an Internet connec tion server for increased security and flexibility in connecting with the host computer Unlike the
59. tore any data in this mode Instead it emulates a USB CD ROM drive with a disk inserted The data from that disk must be provided by an external web server You will need a copy of the CD ROM contents that you want to emulate as an ISO file This is a byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a web server that can be accessed by SVxx53DXI To switch to this mode type in a URL pointing to the ISO image and click on Commit The system will connect to the web server and test the file for access If successful you will be shown a short report on the file contents and the disk will be ready to use Currently there is no other way to preview or browse the contents of the CD ROM image except from the host CD ROM Web Server Requirements Data must be hosted on a web server that the SVxx53DXI can access directly e An image of a bootable CD ROM disk can be used by the BIOS to boot an operating system The image file itself may be any size but it will typically be less than 700Mb Normally this file will be an ISO image an ISO 9660 file system but any disk image may be used The web server must support byte ranges Persistent connections are used if available as this greatly improves performance Read only access is provided writing is not supported CD Rom block size must be 2048 bytes Unfortunately XA Data type tracks are not supported 19 Instruction M
60. ttps 99 99 99 99 You can now login to the Web interface and or VNC session normally Note that the remote machine the one from which you dialed is auto matically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the SVxx53DXI cannot be modified 53 Instruction Manual The following TCP IP port numbers are assigned for a PPP connection regardless of the settings configured in the Web interface for the LAN or WAN ports HTTPS 443 VNC clear text 5900 VNC SSL secured 15900 SSH 22 Performance Notes e All images over the PPP connection will be grayscale to conserve bandwidth If other users are connected while a PPP session is active their screens will be in grayscale as well When PPP is inactive color is automatically re enabled Some areas of the screen may not be updated as frequently as others and animations or other auto updating areas of the screen may appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity e t may be beneficial to minimize any unnecessary icons backgrounds or other clutter on the host computer s desktop to make the dial up connection as efficient as possible If you need to configure the device over a serial connection while the modem option is enabled connect a serial cable and begin a terminal session following the instructions under
61. up Wizard To select from the menus provided use the arrow keys on your keyboard At any time you can return to the previous menu by pressing the Page Up key Instruction Manual Using DHCP This method requires that your network implement DHCP Dynamic Host Configuration Protocol usually on a server or network access device such as a router that dynamically allows devices to join the network without pre configuration Please note The OSD will report the IP address as assigned by the DHCP server If you have a directly connected monitor the following steps are not required If the unit is powered on and connected to the network via LAN port on the rear panel it will automatically attempt to lease an IP address using DHCP Before you can begin the configuration process you will need to access the DHCP log from your file server or another device that acts as the DHCP server on the network You may need to contact your Network Administrator for this information A simple DHCP log should supply at minimum three essential details IP address MAC address and device or machine name for the computers and other devices connected to your network DHCP Client Log DHCP Client Log View your LAN client s information that are currently linked to the Broadband routers DHCP server The values for the SVxx53DXI tested above are as follows IP Adaress 192 168 22 4 MAC Address 00 0E C5 00 08 1A Device Name none
62. uration Using the On Screen Display Upon initial boot you will require an administrative username and pass word By default the username and password are both admin You will be given the opportunity to change the password recommended once the configuration is complete The DHCP assigned IP Address will be visible at this time at the bottom of the screen If no DHCP server is detected a factory assigned IP ad dress will be displayed in its place 10 0 0 15 by default Please make note of the assigned IP address as you will need to enter it into your web browser to access the Web Interface SV1653DX1 E SV1653DX Name Status uw Once the username and password admin admin have been entered a status window will appear Press I to proceed to the Main Menu screen Instruction Manual You will be asked if you wish to change the default password Select Yes or No as appropriate then press Enter to continue If no DHCP connec tion is present press the Setup button on the rear panel of SVxx53DXI to display the Main Menu screen where you will be given several basic setup options If static IP addresses are assigned you will likely need to change the Net Mask IP Address and other details prior to connecting via your Web browser If this is the case connect a local keyboard USB or PS 2 and press the Enter key To configure SVxx53DXI to your required network settings use the Network Set
63. ut End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provide a good quality picture VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the Ctrl Alt Del Disk Ctrl Emulated USB disk control submenu Shows status of floppy Ram Disk or CD ROM Bribar Closes or reopens the Bribar window along the bottom of the screen 39 Instruction Manual VirtKeys Menu VirtKeys Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples e Ctrl Alt F4 Use L Ctrl then L Altin the Toggles area then click F4 To bring up the Start menu under Windows Click the L Windows button at the top left of the above window 40 Instruction Manual Video Tuning Menu

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