Tripp Lite SmartOnline UPS System
Contents
1. Ground Screw Use this to connect any equipment that requires a chassis ground Output Circuit Breakers Switches These resettable circuit breakers protect your UPS from output overload If one or both breakers trip remove some of the load on the circuit s and allow the UPS to cool before pressing the breaker switch es in to reset Basic Operation continued Rear Panel continuea 1EC320 C20 IEC320 C14 IEC320 C13 IEC320 C19 Communications EH fl Input Cord Connection This IEC320 C20 or IEC320 C14 inlet enables the UPS to be connected to an AC power source via a user supplied cord with country specific plug See Connection and Start Up AC Receptacles Varied by Model These receptacles provide your connected equipment with pure sine wave AC output from the AC line during normal operation and from battery power during blackouts and severe brownouts Power provided at these outlets is filtered to protect connected equipment against damaging surges and line noise Select models feature receptacles arranged in numbered load banks as labelled on the unit Using PowerAlert software and cabling load banks can be individually turned off and on from a remote location allowing users to reset or reboot connected equipment Telephone Network Protection Jacks These jacks protect your equipment against surges over a telephone line or telephone network data line Connecting your equipment to these jack2. additional communications ports these ports may be connected to additional computers that have PowerAlert Software installed Consult your PowerAlert manual for more information El EPO Port Connection This optional feature is only for those applications that require connection to a facility s Emergency Power Off EPO circuit When the UPS is connected to this circuit it enables emergency shutdown of the UPS s inverter Using the cable provided connect the EPO port of your UPS see EF to a user supplied normally closed or normally open switch according to the circuit diagram see E The EPO port is not a phone line surge suppressor do not connect a phone line to this aei iu port OAD obo be G See top of uni cautionary markings KI Your model may differ El External Battery Connection Check to ensure that the external batteries you are OPTION 1 USER SUPPLIED NORMALLY CLOSED SWITCH connecting match the voltage listed on your UPS s q we battery connector All UPS models come with a NL Te robust internal battery system select models feature Wo CONNECTION connectors that accept optional external battery SETON A USER SUPPLIED NORMALLY OREN SWITCH packs sold separately from Tripp Lite to provid
3. will be operating from battery power OFF Button This button turns power OFF at the UPS receptacles Press this switch hold it until you hear a beep then release it The UPS will continue charging and the fan will continue to cool internal components even after you turn the UPS receptacles off To turn the UPS OFF completely including the charger disconnect the UPS s power cord after pressing the OFF switch Front Panel Indicator Lights LINE LINE sse ON LINE LED This green light will illuminate constantly to indicate the UPS is performing normal on line operation filtering and resynthesizing incoming AC line voltage to provide pure sine wave output When this light is illuminated you can monitor the load level of your UPS on the LOAD ACTIVE METER LEDs LINE LED This green light will illuminate constantly to indicate the utility supplied AC line voltage at your wall outlet is nominal It will flash if the line voltage is outside the nominal range either too low or two high No action is required on your part when the LED flashes the UPS continuously and automatically filters AC line power to provide your equipment with pure sine wave AC power regardless of brownout or overvoltage conditions If this light is off then AC line voltage is not present blackout or is at an extremely high voltage and the UPS will provide connected equipment with power from battery Basic Operation continued Front
4. Owner s Manual SmartOnline Rack Tower Mount On Line UPS Systems Pure Sine Wave Output 220 230 240V Input Output Not suitable for mobile applications Important Safety Instructions Installation Basic Operation Troubleshooting 11 Battery Replacement 13 Storage and Service 14 Espa ol 15 Fran ais 29 PycckKun 44 LL TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA www tripplite com support Copyright 2009 Tripp Lite All rights reserved SmartOnline is a trademark of Tripp Lite Important Safety Instructions VAN SAVE THESE INSTRUCTIONS This manual contains instructions and warnings that should be followed during the installation operation and storage of all Tripp Lite UPS Systems Failure to heed these warnings will void your warranty UPS Location Warnings Install your UPS indoors away from excess moisture or heat conductive contaminants dust or direct sunlight For best performance keep the indoor temperature between 32 F and 104 F 0 C and 40 C Leave adequate space around all sides of the UPS for proper ventilation Do not mount unit with its front or rear panel facing down at any angle Mounting in this manner will seriously inhibit the unit s internal cooling eventually causing product damage not covered under warranty UPS Connection Warnings Connect your UPS directly to a properly grounded AC power outlet Do not plug the UPS into itself this wi
5. Panel Indicator Lights continued BYPASS mn gt c r e gt o gt e m E 2 5 oo 2o e BYPASS LED This yellow light will flash to indicate that the UPS s DC AC inverter is deactivated and the UPS is in the Bypass mode During normal operation this LED will light briefly when the unit is plugged in but if an internal fault or overload occurs this light will flash constantly and the fault LED will illuminate to show that connected equipment will receive filtered AC mains power but will not receive battery power during a blackout In this case contact Tripp Lite for service If the UPS has been placed into Economy Mode available on select UPS systems it configures an online UPS to function as a switching UPS When the UPS system is in Economy Mode it operates at increased efficiency while AC utility power is available within 1096 nominal and switches to battery power if AC utility power is interrupted The yellow BYPASS LED will remain on when the UPS system is in Economy Mode For more information on how to access the Economy Mode please refer to the PowerAlert software User s Manual FAULT LED select models only This red light will flash when your UPS detects an internal fault overheating overvoltages etc If the light persists after restarting the UPS contact Tripp Lite for service LOAD ACTIVE METER LED This green light will illuminate when your UPS is receiv
6. Press the ON TEST Switch and hold it for several seconds until you hear a beep Release the ON TEST Switch The ON LINE LED will illuminate and your UPS will begin providing power to its AC outlets Note UPS system will function properly upon initial startup however maximum runtime for the unit s battery will only be accessible after it has been charged for 24 hours Optional Connections UPS will function properly without these connections El Phone Network Line Suppression Your UPS has jacks which protect against surges on a telephone line or telephone network data line Using appropriate telephone or network cords connect your wall jack to the UPS jack marked IN Connect your equipment to the UPS jack marked OUT Make sure the equipment you connect to the UPS s jacks is also protected against surges on the AC line Not compatible with PoE Power Over Ethernet applications d fe 50 7 TS Q OTE TG Q a REBLACE BAT IB Your model may differ Installation continued Optional Connections continued El USB and RS 232 Serial Communications gga Use the included USB cable see RJ and or DB9 E j ii i serial cable see AJ to connect the communication port of your computer to the communication port of your UPS Install on your computer the Tripp Lite PowerAlert Software appropriate to your computer s operating system Your UPS may feature
7. ace for air to circulate near the vents and that the fan is working properly Restart the UPS Troubleshooting Merrie Lights On Flashing and Condition Solution Flashing LINE Condition Input Abnormal On FAULT 50 Flashing LINE Condition No Output due to High Output Voltage and Abnormal Input This indicates that utility power is too high or low for the UPS to operate in BYPASS mode so if an inverter failure occurs the UPS will deliver no output Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT Flashing LINE 50 Condition No Output due to Low Output Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT 25 Flashing LINE Condition No Output due to High Bus Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT Flashing LINE 25 Condition No Output due to Low Bus Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Flashing LINE FAULT Condition No Output due to High Internal Temperature and Abnormal Input Check the UPS to be sure that there is adequate space for air to circulate near the vents and that the fan is working properly Restart the UPS If the problem persists contact Tripp Lite for repairs Battery Replacement Under normal conditions the ori
8. authorized service personnel using the same number and type of batteries sealed Lead Acid The batteries are recyclable Refer to your local codes for disposal requirements Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges R B C Visit Tripp Lite on the Web at www tripplite com support battery index cfm to locate the specific replacement battery for your UPS Installation Mounting Rack Mount your equipment in either a 4 post or 2 post rack or rack enclosure see next page for 2 post mounting The user must determine the fitness of hardware and procedures before mounting If hardware and procedures are not suitable for your application contact the manufacturer of your rack or rack enclosure The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications 4 Post Mounting All UPS models include hardware required to mount in a 4 post rack Select models include an adjustable rackmount shelf kit to provide additional support If your UPS model does not include an adjustable rackmount shelf kit skip steps 1 and 2 El Connect the two segments of each shelf E using the included screws and nuts E Leave the screws slightly loose so that the shelves can be adjusted in the next step El Adjust each shelf to fit your rack then mount them in the lowest available space of your rack with the screws nuts and washers provided Note that the sup
9. e no eo syrcn additional runtime Adding external batteries will oo increase recharge time as well as runtime See the 2 no connection battery pack owner s manual for complete installation instructions Make sure cables are fully inserted into their connectors Small sparks may result during battery connection this is normal Do m not connect or disconnect battery packs when the a E a UPS is running on battery power CM Your model may differ Basic Operation Front Panel Switches ON TEST Button This switch controls four separate UPS functions UPS Power ON To turn the UPS on press this button hold it for several seconds until you hear a beep then release it The ON LINE LED will illuminate UPS Self Test During normal on line operation press this button and hold it until you hear a beep This initiates a 10 second self test of the battery The UPS will shift to battery power all LEDs will illuminate for ten seconds Alarm Silence To silence the UPS on battery alarm press this button and hold it until you hear a beep UPS Cold Start To use your UPS as a stand alone power source when AC power is unavailable i e during a blackout press this button and hold it until you hear a beep The UPS will then provide battery power to its outlets The ON BATT Indicator Light will be illuminated since your UPS
10. er cord should have a plug appropriate for your local site s utility outlets Plug the cord directly into a properly grounded 3 wire AC outlet that does not share a circuit with a heavy electrical load air conditioner refrigerator etc The outlet must have an amp rating equal to or greater than the Your model may differ input breaker rating of the UPS Note Once your UPS is plugged in the fan and all Indicator Lights will turn ON The LINE and LOAD ACTIVE METER LEDs will illuminate and the UPS will beep to indicate normal operation However power is not supplied to the AC outlets until the UPS is turned on El Using the included power cords connect your equipment to the AC outlets of the UPS System Connect the female plug to your equipment s AC input Connect the male plug to any UPS AC outlet Repeat with additional cords to connect all your equipment EIS Note Additional interconnection cords C13 to C14 and C19 to C20 are available from Tripp Lite For more information call 713 869 1234 Caution Your UPS is designed to support computer equipment only You will overload the UPS if you connect devices with high power demands such as household appliances or laser printers to UPS AC outlets Pei Your model may differ Installation continued Connection and Start Up continued El Turn the UPS ON
11. ginal batteries in your UPS will last many years See Important Safety Instructions before replacing batteries The batteries are designed for hot swap replacement i e leaving the UPS in ON mode but some qualified service personnel may wish to put the UPS in the OFF mode and disconnect equipment before proceeding Procedure El Remove Front Panel El Disconnect Batteries H Remove Dispose of Batteries El Add Batteries El Connect Batteries Attach connectors black to black and red to red H Replace Front Panel Storage and Service Storage First turn your UPS OFF press the OFF switch to turn power off at the UPS outlets then disconnect the power cord from the wall outlet Next disconnect all equipment to avoid battery drain If you plan on storing your UPS for an extended period of time fully recharge the UPS batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS charge for 4 6 hours If you leave your UPS batteries discharged for an extended period of time they may suffer permanent loss of capacity Service Your Tripp Lite product is covered by the warranty described in this manual A variety of Extended Warranty and On Site Service Programs are also available from Tripp Lite For more information on service visit www tripplite com support Before returning your product for service follow these ste
12. ht will illuminate constantly and the UPS alarm will beep every 2 seconds if your UPS s microprocessor detects a battery fault or if your UPS fails the automatic self test after you turn your UPS ON and the UPS battery is less than fully charged Let the UPS system charge for at least 12 hours and perform a self test using the ON TEST Button as described on page 7 If the light continues to stay on contact Tripp Lite for service Accessory Slot Remove the small cover panel from this slot to use optional accessories to remotely monitor and control your UPS Contact Tripp Lite Customer Support at 773 869 1234 for more information including a list of available SNMP network management and connectivity products External Battery Pack Connector configuration varies by model Use to connect optional Tripp Lite Battery Packs for additional runtime Contact Tripp Lite Customer Support at 773 869 1234 for the appropriate Tripp Lite battery pack to connect Refer to instructions available with the Battery Pack for complete connection information and safety warnings Fan The fan cools the UPS s internal components It is always on when line power is present Input Circuit Breaker Switch This resettable breaker prevents high input current from damaging the UPS or the attached load If this breaker trips make sure your UPS is connected to AC power of the proper voltage before resetting the circuit breaker by pushing the breaker switch in
13. ing AC power to indicate that the set of four dual function LEDs is displaying the load level of your UPS BATT ACTIVE METER LED This green light will illuminate when your UPS is operating from battery power to indicate that the set of four dual function LEDs is displaying the battery charge level of your UPS Note the ON BATT LED will also be illuminated OVERLOAD LED This red light will illuminate constantly to indicate that your UPS s capacity has been exceeded while it is in on line operation The UPS alarm will beep continuously Immediately remove overload until light and alarm go off If you do not immediately remove the overload the UPS will transfer from on line to bypass operation BATT LOW LED This yellow light will illuminate when your UPS s battery charge level is low The UPS alarm will beep until either the battery charge is depleted or the batteries are adequately recharged ON BATT LED This green light will illuminate constantly to indicate that AC line voltage is not present and your UPS is providing your equipment with battery power The UPS will also beep every two seconds unless silenced by the ON TEST Button When this light is illuminated you can monitor the battery charge level of your UPS on the BATT ACTIVE METER LEDs Basic Operation continued Front Panel Indicator Lights continued REPLACE BATT Rear Panel REPLACE BATT LED This red lig
14. ll damage the UPS Do not modify the UPS s plug and do not use an adapter that would eliminate the UPS s ground connection Do not use extension cords to connect the UPS to an AC outlet Your warranty will be voided if anything other than Tripp Lite surge suppressors are used to connect your UPS to an outlet f the UPS receives power from a motor powered AC generator the generator must provide clean filtered computer grade output Equipment Connection Warnings Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended Do not use this equipment in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide Do not connect surge suppressors or extension cords to the output of your UPS This might damage the UPS and will void the surge suppressor and UPS warranties Battery Warnings Batteries can present a risk of electrical shock and burn from high short circuit current Observe proper precautions Do not dispose of the batteries in a fire Do not open the UPS or batteries Do not short or bridge the battery terminals with any object Unplug and turn off the UPS before performing battery replacement Use tools with insulated handles There are no user serviceable parts inside the UPS Battery replacement should be performed only by
15. port ledges should face inward Tighten the screws that connect the shelf segments E E Attach mounting ears Bl to the front mounting holes of your equipment 8 using the screws provided al The ears should face forward E Using an assistant if necessary lift your equipment and slide it onto the mounting shelves Attach your equipment to the rack by using the appropriate hardware 8 through its mounting ears and into the rack rails Installation continued 2 Post Telecom Mounting If you mount 2U UPS models in 2 post racks they require the addition of a Tripp Lite 2 Post Rackmount Installation Kit model 2POSTRMKITWM sold separately See Installation Kit owner s manual for installation procedure for 2U UPS models Mounting Tower Your UPS can be mounted in an upright tower position with optional base stands sold separately by Tripp Lite Model 2 9USTAND When mounting the UPS on adjustable base stands make sure that the control panel is toward the top The control panel may be rotated to make it easier to read Insert a small screwdriver or similar tool in the slots on either side of the panel pop it out rotate it and pop it back into place as shown WARNING All UPS systems are extremely heavy Use caution when lifting and mounting User must properly stabilize the UPS when lifting and mounting Connection and Start Up Connect a user supplied power cord to the UPS input receptacle The pow
16. ps 1 Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions 2 If the problem continues do not contact or return the product to the dealer Instead visit www tripplite com support 3 If the problem requires service visit www tripplite com support and click the Product Returns link From here you can request a Returned Material Authorization RMA number which is required for service This simple on line form will ask for your unit s model and serial numbers along with other general purchaser information The RMA number along with shipping instructions will be emailed to you Any damages direct indirect special or consequential to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid Mark the RMA number on the outside of the package If the product is within its warranty period enclose a copy of your sales receipt Return the product for service using an insured carrier to the address given to you when you request the RMA Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification your Tripp Lite product has been assigned a unique series number The series number can be found on the produc
17. s is optional Your UPS will work properly without this connection Nor compatible with PoE Power Over Ethernet applications Communications Ports USB or RS 232 These ports connect your UPS to any workstation or server Use with Tripp Lite s PowerAlert Software and included cables to enable your computer to automatically save open files and shut down equipment during a blackout Also use PowerAlert Software to monitor a wide variety of AC line power and UPS operating conditions Consult your PowerAlert Software manual or contact Tripp Lite Customer Support for more information See USB and RS 232 Serial Communications in the Optional Connections section for installation instructions Dry contact communications are simple but some knowledge of electronics is necessary to configure them The DB9 port s pin assignments are shown in the diagram If the UPS battery is low the UPS sends a signal by bridging pins 1 and 5 If utility power fails the UPS sends a signal by bridging pins 8 and 5 To shut the UPS down remotely short pin 3 pin 9 for at least 3 8 seconds EPO Emergency Power Off Port Your UPS features a EPO port that may be used to connect the UPS to a contact closure switch to enable emergency inverter shutdown See Optional Connections Troubleshooting The UPS s control panel lights will turn on in the sequences below to signal that the UPS is having operational difficulties Lights On Flashing and Condi
18. t nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to the series number The series number should not be confused with the marking name or model number of the product WEEE Compliance Information for Tripp Lite Customers and Recyclers European Union Under the Waste Electrical and Electronic Equipment WEEE Directive and implementing regulations when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to e Send old equipment for recycling on a one for one like for like basis this varies depending on the country Send the new equipment back for recycling when this ultimately becomes waste The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice TRIPP LITE POWER PROTECTION 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 14 200909121 932486 EN
19. tion On REPLACE BATT Condition Replace Battery Solution Let the UPS system charge for at least 12 hours and perform a self test using the ON Test Switch as described on page 7 If the light continues to stay on contact Tripp Lite for service On BATT LOW ON BATT Condition Battery Low Prepare for imminent UPS shutdown Reduce the load the UPS supports On BYPASS LINE LOAD OVERLOAD Flashing OVERLOAD Condition Short Circuit Remove the cause of the short circuit from the UPS output On FAULT 100 Condition Battery Voltage too High Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 50 Condition On Bypass due to High Output Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE Flashing 50 Condition On Bypass due to Low Output Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 25 Condition On Bypass due to High Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE Flashing 25 Condition On Bypass due to Low Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On BYPASS LINE Flashing FAULT Condition On Bypass due to High Internal Temperature Check the UPS to be sure that there is adequate sp
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