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Epson Stylus Pro WT7900

1. Maintaining and Transporting the Printer 99 Cleaning the Printer To keep your printer working at its best clean it if it becomes soiled 1 Ifyour prints are soiled by ink on the paper feed rollers load inexpensive roll paper and press W to feed the paper without printing on it Press Y several times until the paper is clean When done press the gt button to cut and remove the soiled paper 2 Turn off the printer and wait until all the lights are off Then unplug the power cord and disconnect the printer from your system Caution Do not touch 3 Open the front cover and use canned air or a soft lint free cloth to the paper feed rollers or carefully clean away any dust or dirt inside the printer absorption pads inside the printer or your prints 4 i Ifyour prints are soiled on the back carefully wipe the area shown below may get soiled in blue If necessary dampen the cloth clean the inside of the printer To avoid damaging the then dry it with a soft cloth components as well as the case never use alcohol or thinners to clean the printer Be careful not to get water on the printer mechanism or electronic components Don t use a hard or abrasive brush Don t spray the inside of the printer with lubricants unsuitable oils can damage the mechanism Contact Epson if you think the printer needs lubrication 100 Maintaining and Transporting the Printer 5 If powdery dust has accum
2. holders Documentation Power cord and software CD Note Make sure you 2 Remove the cardboard panels and other packing materials from around save the box and the printer packaging in case you need to ship the printer 3 Have four people lift the printer using the handgrips two in front and two in back WARNING Four or more people are required to lift the printer To avoid damaging the printer hold it only by the four handgrips 22 Setting Up the Printer 4 Lower the printer onto the stand with the stand s horizontal strut in front as shown Align the pegs on the stand with the holes on the bottom of the printer Setting Up the Printer 23 Attaching the Paper Basket The paper basket is a cloth sheet that attaches to the printer stand and catches your paper prints as they come out 1 Make sure you have all the parts shown below 2 Pins 2 Black plastic connectors NN RS 1 Square pole and 2 round poles Basket cloth 2 Paper guides 2 Posts 2 Insert the two short posts as shown one on each side of the stand 24 Setting Up the Printer 3 Use the pins to fasten the posts in place Make sure the pins are pushed in all the way 4 Setting Up the Printer 25 5 Place the basket under the printer as shown 26 Setting Up the Printer 7 Push the black plastic connectors onto both ends of the
3. Using Film and Other Media 59 6 Pull up the tension levers then remove the adapters from the paper roll 7 Rewind the roll carefully and place it in its original package Using the Film Basket Use the film basket whenever you print on Epson film The film basket protects your prints from smearing or other damage and can hold prints up to 36 inches 914 mm long Remove each printout as it is dropped into the basket If you allow printouts to stack they may get scratched 60 Using Film and Other Media Attaching the Film Basket Note If you re using the Before attaching the film basket you need to move the paper basket to the optional SpectroProofer fully upright position Follow the instructions below you don t have to remove it in order to attach the 1 Lower the paper guides as shown Compress the side tabs on the guides film basket to release them Using Film and Other Media 61 2 Raise the main arm of the paper basket all the way up Then raise the lower part of the basket and secure it with the hook and loop fastener straps as shown below 62 Using Film and Other Media If desired bundle the cord using the strap as shown 4 Make sure the straps shown below are positioned correctly If necessary slide the straps to the indicated positions Using Film and Other Media 63 5 Align the basket with the guides on the printer If necessary push down on the front of the ba
4. 11 Pause reset button button on the printer to clear any print paper after you have job data in the printer s buffer and reset the printer cancelled a job Make sure the paper source is set correctly Roll paper cannot be cut bd The paper cutter may be dull Follow the instructions on page 94 to replace the cutter Make sure D appears on the LCD display If not press the paper source button to select this setting Also check the auto cut settings in your printer software 116 Solving Problems Solving Paper Problems If paper feed or paper jam problems occur frequently try one or more of the following solutions Make sure the printer s environment falls within the required temperature and humidity range see page 121 When storing and using Epson film strictly follow the temperature and humidity guidelines on page 45 When printing on Epson film be sure to use the film basket to catch your prints see page 59 Make sure no foreign objects are inside the paper path Make sure the printer isn t located in a brightly lit area The paper sensors may not operate correctly If you re using non Epson media or a non supported Epson paper type you may need to adjust the settings for the paper in your printer software or create custom paper settings using the printer s control panel see page 73 See the instructions included with the paper and follow the paper manufacturer s guidelines For ro
5. indicator comes on For best printing results use up a Cartridge with six months of opening the package Caution Leave the expended cartridge in the printer until you are ready to replace it To prevent ink reporting errors never replace the ink cartridges with the printer turned off Maintaining and Transporting the Printer 89 When the ink Check light is flashing and INK LOW appears on the LCD display the indicated cartridge is almost expended Make sure you have a replacement cartridge When the light stays on and REPLACE INK CARTRIDGE is displayed the cartridge is expended You must replace the cartridge before you can continue printing You can install any combination of 150 350 and 700 ml cartridges Use the following Epson UltraChrome HDR ink cartridges Ink bay Slotno Cartridge 150 ml 350 ml 700 ml Left 1 Cyan C T642200 1596200 1636200 2 Orange O T642A00 T596A00 T636A00 3 Yellow Y T642400 1596400 1636400 4 Light Cyan LC T642500 T596500 1636500 5 White WT T642C00 T596C00 6 Cleaning Liquid CL T642000 Right 7 Vivid Magenta VM T642300 1596300 T636300 8 Cleaning Liquid CL T642000 9 Green G T642B00 T596B00 T636B00 10 Photo Black PK T642100 1596100 1636100 11 Vivid Light Magenta T642600 T596600 1636600 VLM You can purchase genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller To find the nearest
6. USB port Maintenance tank AC inlet 16 Introduction Control Panel Paper light Power light and button Pause reset light and button LCD Display Paper source Ink cartridge status SpectroProofer availability Ink light Paper feed button up Head cleaning button Ink open button LCD display Platen gap Roll paper setting margin T PGE Auto Wi 32ft 10 11 as wt apiy gi W o ler Days until white ink cartridge shaking in print head Paper release ePlaten light and button OK button Menu button Paper cut button Paper feed button down Paper source button Roll paper remaining Maintenance tank status White ink or cleaning liquid Chapter 1 Setting Up the Printer WARNING Four people are required to unpack and set up the printer Note When choosing a place for the printer leave adequate room for easy access and ventilation Avoid locations subject to direct sunlight excessive heat moisture or dust Also avoid locations near potential sources of electromagnetic interference such as loudspeakers cordless phones TVs or air conditioners 17 This chapter includes the following information Unpacking and assembling the Epson Stylus Pro WT7900 Connecting the power cord Installing ink Connecting to your computer and a network Installing the printer software Updating the printer firmware Configuring t
7. 6 in 150 mm diameter 3 15 to 19 7 mil 3 15 to 59 mil 0 08 to 1 5 mm Thickness 0 08 to 0 5 mm Guidelines for Using Epson Media Follow these guidelines as well as those included in your paper package when printing on Epson paper and other media e Avoid touching the printable surface with your bare hands Fingerprints may affect print quality Handle media by the edges or use cotton gloves e Be careful not to bend or scratch the paper e Always choose the correct Media Type setting in your printer software before you send your job If your paper does not appear on the control panel check the instructions included with the paper or look on the Epson website www proimaging epson com If you are using 66 Using Film and Other Media Note For heavy paper you may need to increase the suction by pressing the A button This helps hold the paper in place during loading and printing For lightweight paper decrease the suction by pressing the W button non Epson paper consult the manufacturer for the best setting You may have to experiment with different settings to determine which one is best for the media you re using e Always select the correct paper source roll or sheet in both the printer software and on the printer s control panel e Keep unused media in its original packaging and store it in a cool dry place to maintain quality Avoid storing your printouts where they will be exposed to hig
8. For more information on using the LFP Remote Panel click Help to see the on screen guide Setting Up the Printer 43 Updating Your Printer Firmware To keep your printer features and functionality up to date you should check for a newer version of firmware on the Epson support site and update your printer if necessary Checking the Current Firmware Version L 2 Press the Menu button Press the W button until PRINTER STATUS is highlighted then press gt Press gt again and note the firmware version displayed When done press T to exit the menu Downloading and Updating the Firmware I Click the EPSON LFP Remote Panel icon on your desktop You see the LFP Remote Panel Select your printer then click the Firmware Updater button When you see the prompt click OK to have the EPSON LFP Remote Panel utility automatically locate and download the latest firmware from the Epson website If you need to download the firmware manually visit Epson s support website at epson com support U S or epson ca support Canada select your product then click Drivers amp Downloads Choose the latest firmware and follow the instructions on the screen Make sure your printer is turned on its LCD displays READY and it is connected to your computer or network then choose your printer Click Browse and find the firmware file that you just downloaded and extracted Select the file and click Choose or Op
9. ce cee eee eee 73 Printing Your Custom Paper Settings 0 0 0 0 00 000 74 Selecting Custom Paper Settings oa ced seed eels 75 3 Maintaining and Transporting the Printer Maintaining White Ink Cartridges lt cas cnet oo 5G PRR a ERGO 78 Storing and Shaking White Ink Cartridges 0 78 Shaking the Installed White Ink Cartridge 00 79 Checking Printer Statist uid ie kd ee a e a halter EE S 81 Printing Status Information 3 0 40 6 ence erranera 82 Viewing Status Miformigends cate bask s sessen nesre ays keene 82 Contents 7 Checking and Cleaning the Print Head paces ete cane okies 83 Checking the Print Head nonn a oles a hated A pace eae 83 Running a Cleaning Cycle t lard careidon st othwrinden merken abe a eyelets bya 84 Refreshing the White Ink Supply a scss0ni bass Gea edad ood 86 Automatically Checking and Cleaning the Print Head 86 Aligning the Print Head y i6 pws ede te ops Seed ME PU a Ws 87 Replacing Ink Cartridges fun tus tak as doa kee An otek 88 Changing the Date and Time ta bide ta toe ae eek ee tuk 92 Using Maintenance Mode vuoi siia gaa e ha oe ie wen aes 92 Replacing the Paper Cutter a cian dxavn shia dion Wieland avaiatayelandy dite aeted 94 Removing the Old Gutter oonu u wena vps we eae g eel 94 Installing the New Cutter 50 ouside alent eas Pk 96 Replacing the Maintenance Tank is fai ais oa stele ca pad es ae edt 97
10. icon on the LCD display Run your print job Press and release the gt button When the selection menu appears select CUT then press OK The paper is cut If the paper cannot be cut by the built in cutter press the VW button to feed the paper to the manual cutting position Then cut it manually Printing Trim Lines You can print trim lines on the right edge of your pages Auto Cut On or on the right and bottom edge Auto Cut Off L 2 Press gt Menu Press again to select the PRINTER SETUP menu Press W to select PAGE LINE then press gt Press W or A to select ON then press OK to save the setting A check mark appears next to the selected setting Press J to exit the menu Using Film and Other Media 57 Removing the Roll from the Printer 1 Open the roll paper cover Ci SM 2 Press the button to release the paper It is rewound automatically If My automatic media tracking is on the barcode and paper information is printed 3 Ifyou don t plan to reload paper immediately press the button again to exit paper loading mode i 58 Using Film and Other Media 4 Push down the lock lever firmly to release it Then grasp the handle on the roll paper holder and slide it all the way to the left to release the roll Note Do not place heavy objects such as paper rolls in this basket or it may get damaged The basket can support up to 6 6 Ib 3 kg
11. Cleaning the Printer so tases up osata get ative ck tances Piacoa 99 Transporting or Storing the Printer 0 00 e eee ee 100 Preparing the Printer for Shipment er tat fee totes i 101 Moving the Printer on the Stand ate ais snerdane stung 4 anierens 102 Setting Up the Printer After Transportation 103 Storing the Priiter s ccs i ieri nodon i acne ced ats aces a tae 103 4 Solving Problems Diagnosing Problems esiecah09 ss ros ae dace w Reed aie ea Pate ee 105 Checking Error Messages and Lights 0 0 0 0 cece eee 106 Improving Print Quality cuck inoue sh anguh seew set eee ad eke 112 Solving Operational Problenis o0 4 w vacwaet owes ween es 114 Solving Miscellaneous Printing Problems 00000 115 Solving Paper Problems sg o o Bia p oti Bes lng Vian deta endless as 116 Clearing Paper Jams cer nose ue Mee dik ae tien tates 117 Uninstalling and Reinstalling the Driver 0 000 000 0800 119 A Specifications Environmentals lt a g oes we he be ea ale Bs 121 Electricals 6 ccd sti e sellin see Seed Se Sa LAS Booed as a 121 Dimensions and Weight ci patie tae eNe eae Pee ele tales 122 Printer Interfaces ecse 2200 as reniei ea Ade a a BN 122 Safety Approvals s er sca heb wi wie naino Bie mae be eta wee eed A 122 8 Contents Media 252 geek ear e eas a is ore WN Md rs Mk Eka ds Bee ett al ay 122 PGI Papen rsssoagane reann ued a oN 8 has Ai arate a 122 Gi
12. INSTALL THE CORRECT CARTRIDGE You tried to install an ink cartridge that cannot be used with this printer If you are replacing ink cartridges check the package and product code Replace the ink cartridge with a genuine Epson ink cartridge INK CARTRIDGE INK LOW REPLACE INK CARTRIDGE The ink cartridge is expended Replace the ink cartridge see page 88 INK CARTRIDGE NON GENUINE CARTRIDGE QUALITY OF NON GENUINE INK MAY VARY A non genuine ink cartridge is installed Select DECLINE and replace the ink cartridge with a genuine Epson ink cartridge see page 88 INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non genuine ink cartridge is installed Replace the ink cartridge with a genuine Epson ink cartridge see page 88 INK COVER OPEN CLOSE INK COVER The ink cover or covers are open Close the cover s INK LOW Ink cartridge s are nearly expended printing continues Make sure you have replacement cartridges available see page 88 Print quality may decline when ink is low INK CARTRIDGE ERROR REPLACE CARTRIDGE Ink cartridge s may have a bad contact or condensation Remove and reinstall the ink cartridge if the error remains replace the cartridge See page 88 INK TOO LOW TO CLEAN REPLACE INK CARTRIDGE THE CARTRIDGE BEING USED CAN BE INSTALLED AGAIN FOR PRINTING Not enough ink for head cleaning but enough for printing Replace the
13. Other Media 55 3 Insert the paper into the slot Caution Don t pull the paper down further than shown or it may get wrinkled when it moves into position If the paper doesn t come out you may need to lower the suction by pressing the W button Make sure you return the suction to normal after the paper is loaded 4 Close the roll paper cover 5 Press the button to hold the paper against the platen 56 Using Film and Other Media Note Opening the front cover causes printing to stop Do not open the front cover while printing is in progress or your print quality might be affected Note The minimum printout length when using Auto Cut is 16 5 inches 420 mm For shorter lengths you need to turn off Auto Cut and cut the film as described here 6 Wait for the paper to move into position automatically or press the Il T button to move the paper into position right away If you see a question on the display about paper settings select Yes if the settings are correct or select No and then change the settings Press OK to save your settings If the edge of the paper is uneven or wrinkled press the gt button to cut the edge Cutting Film with the Built in Cutter When you re not using the DA Auto Cut On setting you can cut roll paper by pressing a button after your print job is finished 1 Before you print press the Paper Source button until you see the D roll Auto Cut Off
14. areas Keep your entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Place the printer near a wall outlet where the plug can be easily unplugged Use only the type of power source indicated on the label Connect the printer to a properly grounded outlet Avoid using an outlet on the same circuit as a photocopier or air control system that regularly switches on and off Avoid using electrical outlets controlled by wall switches or timers Use only the power cord that comes with the printer Use of another cord may result in fire or electric shock The printer s power cord is designed for use with the printer only Using it with other equipment may result in fire or electric shock Do not use a damaged or frayed power cord Caution Always turn the printer off using the power button When you press this button POWER OFF appears on the LCD panel and the power light flashes Do not unplug the printer or turn off the power to the printer until the panel shuts off and the power light stops flashing This ensures that the print head is safely capped Introduction 13 e Ifyou use an extension cord with the printer make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does
15. cartridge s before cleaning see page 88 After cleaning is finished you can re use the low ink cartridge MAINTENANCE REQUEST A printer part may need to be replaced soon Note the code number and contact Epson as described on page 11 MAINTENANCE TANK ERROR REPLACE THE RIGHT SIDE MAINTENANCE TANK The maintenance tank may be incorrectly installed Reinstall the maintenance tank If the error remains replace the maintenance tank MAINTENANCE TANK REPLACE THE RIGHT SIDE MAINTENANCE TANK The maintenance tank is full Replace the maintenance tank Solving Problems 109 Message in alphabetical order Explanation Response NO CARTRIDGE INSTALL INK CARTRIDGE Ink cartridge s not installed or an incorrect cartridge is installed Install ink cartridge s see page 88 Do not reinstall the incorrect cartridge NO MAINTENANCE TANK INSTALL THE RIGHT SIDE MAINTENANCE TANK NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TANK Maintenance tank is not installed The maintenance tank is too full for head cleaning Make sure the maintenance tank is fully inserted Replace the maintenance tank see page 97 NOZZLE CLOG DETECTED NOT ENOUGH EMPTY SPACE IN MAINT TANK CONTINUE CLEANING Not enough space in the maintenance tank to finish head cleaning Select Yes and replace the maintenance tank see page 97 NOZZLE CLOG DETECTED NOT ENOUG
16. e Microsoft Windows 7 32 or 64 bit Windows Vista Windows Vista x64 Windows XP or Windows XP Professional x64 Edition e At least 2GB of RAM 4GB or more recommended e At least 32GB of free hard disk space for software and processing files e Quad speed 4x CD ROM or DVD drive for installing the printer software e For USB connection a Windows compliant USB Hi Speed 2 0 port and a shielded USB AB cable from Series A computer to Series B printer up to 10 feet 3 m long e For Ethernet connection Ethernet equipped PC and a Category 5 or higher cable Required for use of myEpsonPrinter com 12 Introduction Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the equipment safely and effectively The Epson Stylus Pro WT7900 weighs approximately 220 lb 100 kg When lifting it onto the stand make sure you have four people holding the printer see page 21 When setting up the printer make sure you have enough space around it see page 17 Leave enough space in front so you can attach the film basket Place the printer on a flat stable floor The printer will not operate properly if it is tilted or at an angle Avoid places subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Avoid places subject to shocks and vibrations Keep the printer away from dusty
17. mode 92 to 93 Maintenance tank checking status 81 to 82 ordering 10 replacing 97 to 98 Manuals how to use 9 Margins default 123 incorrect 115 Media tracking setting up 48 Memory requirements 11 Menus Custom Paper 73 to 75 Head Alignment 87 88 130 Maintenance 94 129 Network Setup 130 Printer Setup 86 128 Printer Status 43 82 to 83 129 setting summary 128 to 130 Test Print 82 129 Messages control panel 106 to 110 Monitoring printer control panel 106 to 110 Moving printer 100 to 103 MyEpsonPrinter com checking status 82 N Network configuring software 44 connection 41 42 Network Setup menu 130 Nozzle check automatic 83 to 87 manual 83 to 84 104 O Optional equipment 10 P Page Line setting 56 Paper configuration settings 73 to 75 custom settings 113 cutting manually 56 handling 45 to 75 icons 127 jams 117 to 118 light 106 non Epson 73 to 75 printable area 123 problems 116 to 118 removing from printer 57 to 59 roll see Roll paper sizes 122 specifications 122 to 123 suction 74 trim lines 56 Paper basket assembling 23 to 29 storing 72 using 70 to 72 Paper cutter see Cutter Paper Size setting problems 115 Index 133 Paper Source setting icons 127 Paper Type selecting on control panel 47 Pause reset light 16 106 125 Platen Gap setting control panel 69 to 70 problems 113 Power cable 34 Power cleaning cycle 84 to 85 Power consu
18. not exceed the wall outlet s ampere rating e Do not block or cover the openings in the printer s case e Do not put your hand inside the printer during printing e Do not move the print head by hand unless instructed to do so by an Epson service technician otherwise you may damage the printer e Do not insert objects through the slots Take care not to spill liquid on the printer e Do not attempt to service the printer yourself e Power down the printer from the control panel unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance e Before transporting the printer make sure the print head is in the far right home position For California customers only The lithium batteries in this product contain Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 14 Introduction Caution To prevent ink leakage don t shake cartridges too forcefully Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Store ink cartridges in a cool dark place If ink gets on your skin wash it off with soap and water If ink gets in your eyes flush them immediately with water Shake
19. on the control panel stop flashing and go out and then unplug the printer 2 Disconnect the power cord and interface cable 3 Remove any paper and close the roll paper cover Make sure the front cover is closed 4 Remove the film basket as described on page 64 5 Store the paper basket as described on page 72 Maintaining and Transporting the Printer 103 6 Unlock the front casters 7 Carefully roll the printer to its new location then lock the casters Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time Keep in mind that if you haven t used the printer for more than a week you ll need to turn it on and shake the white ink cartridge see page 79 You may need to run a cleaning cycle page 83 and realign the print head page 87 to ensure good print quality Storing the Printer If you don t use the printer for a long time the print head nozzles may become clogged Ideally you should print on a regular basis to prevent clogging If you need to store your printer for an extended time take the following precautions e Before storing the printer press the O power button to turn it off and wait until the lights on the control panel stop flashing and go out This ensures that the print head is properly capped and flushed with cleaning fluid e Leave all ink cartridges in their slots during storage Otherwis
20. or in front of the printer If you re been printing with Epson film you may need to remove the film basket first see page 64 Catching Printouts in Front of the Printer Follow the steps below to set up the basket in front of the printer Use this method for paper more than 19 mil 0 5 mm thick or any prints that are 36 inches 91 cm or longer 1 Ifyou are using the paper guides make sure they are in front of the basket as shown below 2 Release the straps at the front of the basket and tilt it down Then raise the paper guides Using Film and Other Media 71 3 Raise the front of the basket so that the surface is taut Then lower the paper guides so that your prints slide smoothly onto the cloth Note To avoid paper feed errors do not allow prints to stack up in the paper basket Catching Printouts Under the Printer Follow these steps to catch printouts under the printer 1 Raise the paper guides and tilt the front of the basket down 72 Using Film and Other Media 2 Lower the paper guides then raise the front of the basket all the way up Fasten the front of the basket with the straps Storing the Paper Basket If you are not using the paper basket you can fold it out of the way 1 Raise the paper guides then adjust the straps as needed and raise the front of the basket Lower the paper guides Note Paper configurations are needed only for non Epson media Note You can
21. reseller visit www proimaging epson com U S sales www epson ca Canadian sales or call 800 GO EPSON 800 463 7766 Before you start make sure the printer is turned on Then follow these steps 1 Note the color of the cartridge that is low or expended 2 Press the SA button If ink in one or more cartridges is expended the corresponding ink cover is unlocked If the ink is not expended select the ink bay you want to open and press OK 90 Maintaining and Transporting the Printer WARNING If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them immediately with water Tip It s a good idea to save your first set of expended cartridges so you can use them for transporting the printer if necessary Open the ink cover all the way Then press in the cartridge you want to replace and release it The cartridge pops out Remove the expended ink cartridge from the printer SS Make sure the replacement cartridge is the correct color and remove it from its package Caution Do not touch the green chip on top of the cartridge or you may damage it Note If you can t insert the cartridge smoothly you may have the wrong cartridge Check the package and product code If the Ink light remains on after installing the cartridge it may not be inserted fully Caution Do not remove and re insert cartridges more often than necessary Doing s
22. setting Description PRINTER SETUP menu PLATEN GAP Adjusts the distance from the print head to the paper see page 69 for details NARROW for thin paper STANDARD for most printing WIDE or WIDER if images are smeared WIDEST for thick paper PAGE LINE Selects whether to print a cut off line between pages on roll paper see page 56 for details ROLL PAPER MARGIN Selects the margins for roll papers DEFAULT 15 mm all around TOP BOTTOM 15 mm 3 mm left right TOP 35 BOTTOM 15 mm 3 mm left right 3 mm all around 15 mm all around PAPER SIZE CHECK Selects whether the printer checks to see if the width of the loaded paper matches the width selected in your print job ON is recommended PAPER SKEW CHECK Selects whether the printer alerts you if paper is not feeding straight by displaying PAPER SKEW on the LCD display and stopping printing If you select OFF you do not receive an error even if the print job is out of range of the loaded paper AUTO NOZZLE CHECK Selects whether to automatically check the print head nozzles periodically or before printing each print job v0 RINT NOZZLE PATTERN Selects whether to print a nozzle check pattern on every page or every 10 pages AUTO WT INK REFRESH Selects whether the printer replaces white ink with cleaning fluid at certain times ON is recommended INITIALIZE SETTINGS Resets the PRINTER SETUP menu settings t
23. to 96 D Date and time setting 92 Default settings restoring 92 to 93 Depth of printer 122 Diagnosing problems 105 Dimensions of printer 122 Documentation how to use 9 E EDM status checking 82 Electrical specifications 121 Energy consumption 121 Environmental specifications 121 ePlaten 16 125 to 126 Epson accessories 10 help 11 Preferred Limited Warranty Plan 11 132 Index Epson film environmental conditions 45 handling 46 to 47 loading 47 to 56 removing from printer 57 to 59 using 45 to 64 EpsonNet Config 44 Error messages 107 to 110 Ethernet port 15 41 122 F Faint prints 112 Film basket assembling 30 to 33 attaching 59 to 63 storing 64 Film see Epson film Firmware updating 43 to 44 G Garbled characters 115 Ghosting 112 H Head Alignment menu 87 88 Height of printer 122 Help Epson 11 Humidity requirements 121 Ink icons 127 light 16 106 Ink cartridges checking status 81 to 82 88 to 89 installing 37 to 40 ordering 89 replacing 88 to 91 safety instructions 14 specifications 123 Ink monitoring level 82 Installing software 41 to 42 J Jams paper 117 to 118 Job history 82 L Language control panel 92 to 93 LCD display icons 16 LFP Remote Panel 43 to 44 Lights control panel 16 106 125 Loading cut sheet paper 66 to 67 roll paper 45 to 56 M Maintenance 77 to 100 Maintenance menu 94 Maintenance
24. to the side of the printer as shown Caution Do not use an outlet that is controlled by an automatic timer or wall switch Otherwise you may accidentally shut off the printer and cause damage Caution Always turn off the printer by pressing the power button During shutdown the printer caps the print head and flushes it with cleaning fluid This takes several minutes to complete To prevent damage never unplug the printer during this process 9 Plug the power cord into a properly grounded electrical outlet Installing Ink Use the ink cartridges that came with your printer for initial ink charging During the initial installation process it is normal for most of the ink in each cartridge to be used The cartridges shipped with your printer are provided mainly to charge the ink system Make sure you order a new set of cartridges as soon as possible 1 Press the power button to turn on the printer In a moment INSTALL INK CARTRIDGE appears on the LCD display and the ink covers pop open slightly 38 Setting Up the Printer 2 Open both ink covers Caution Do not touch 3 Remove the ink cartridges from their packages Gently shake each the green chip on top of cartridge as shown below for the following durations the cartridge or you may damage it e White ink cartridge 30 seconds about 100 times e Other ink car
25. Contact Epson for assistance see page 11 for details If none of these suggestions help try the solutions below Problem Solution The printer stops printing unexpectedly If the T Pause reset button light is flashing the printer is performing a maintenance procedure or waiting for ink to dry Wait until the light stops flashing Check the LCD display on the control panel to see if an error has occurred Follow the instructions for the messages beginning on page 106 The printer sounds as if it s printing but nothing prints Nothing prints Follow the instructions beginning on page 83 to clean the print head Communication between the computer and printer may have been momentarily interrupted Try restarting the computer and printing again Turn off the printer and computer Make sure the interface cable is securely plugged in Then restart the printer and computer Make sure the interface cable meets the requirements see page 11 The printer port setting doesn t match the printer connection port Windows Windows 7 Click gt Devices and Printers Right click the icon for your printer then select Properties Click the Ports tab and make sure your printer port is selected Windows Vista Click gt Control Panel gt Hardware and Sound gt Printers Right click the icon for your printer then select Properties Click the Ports tab and make sure your printer port is selected Windows XP Cl
26. Epson Stylus Pro WT7900 USER S GUIDE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with these Epson printers Epson is not responsible for any use of this information as applied to other printers Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Trademarks Epson Epson Stylus UltraChrome and Micro Weave are registered trademarks Epson SpectroProofer is a trademark and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation UltraSmooth and Piezo Pro are registered trademarks AccuPhoto ClearP
27. H INK CONTINUE CLEANING Not enough ink for head cleaning Replace the cartridge s before cleaning see page 88 PAPER CUT ERROR REMOVE UNCUT PAPER Roll paper was not cut correctly Press the button and open the front cover Remove the uncut paper The cutter may be blunt or incorrectly installed Reinstall or replace the cutter if necessary see page 94 PAPER EJECT ERROR REMOVE PAPER FROM PRINTER Roll paper is used with the cut sheet setting Press the button and remove the paper PAPER ERROR LOAD PAPER CORRECTLY Paper is not loaded correctly Press the button then reload paper correctly PAPER JAM REMOVE PAPER Paper has jammed in the printer Press the button and remove the jammed paper see page 117 for more information PAPER LOW The paper roll is almost used up Replace the roll 110 Solving Problems Message in alphabetical order Explanation Response PAPER OUT No paper is loaded Load paper LOAD PAPER The button has been Press the button then load paper pressed with no paper loaded Paper ran out during printing Press the button and remove the roll paper core Then load another roll PAPER RELEASED LOAD PAPER The button has been pressed Load paper then press the button PAPER SENSOR ERROR PRESS THE j BUTTON LOAD THE CORRECT PAPER The paper is not detected Press th
28. NCE N an a reve ne 15 Control Panel nisni m Sear oe OE EOE er Rea Oo e es 16 LOD Display ioee chip oe he er ote ead omnes entices 16 1 Setting Up the Printer Unpacking and Assembling the Printer 0 000005 17 Unpacking and Assembling the Stand 0 0 000 18 Unpacking the Printer and Mounting It on the Stand 21 Attaching the Paper Basket joo packs apache welt en Satine aces 23 Assembling the Film Basket incised au sine doce pee ane g8en 30 Completing Setup and Connecting the Power Cord 34 Installing aks epi pani etatiey heed et ihs te Oh hts Dames 37 Aligning the Print Head ha Mews Seah Oe wes ake Ae es 40 Connecting to Your System 6 eee eee 4 Installing thie Software ses ieee Aled sonen idr AN shat Assen 41 Updating Your Printer Pirmwatey oi se waac cote ea oie ei 43 Checking the Current Firmware Version 0005 43 Downloading and Updating the Firmware 0 43 Configuring the Printer s Network Adapter 000005 44 2 Using Film and Other Media Using Epson Film yn arcs artes Moan Boi aes Sa aa os A paw ey acs 45 Temperature and Humidity bcanches a asdbarenirs ateyhor aiden ae tets dn 45 Preparation Before PunUng es 5 09 350 Ch anayn he ene Gas we sbea s 46 Handling Media After Printing lt icrsoon itera ripeness 46 Removing the Backing Material isis aka a ese erea 46 Additional Handling Precautions 5 sick c
29. NIT NETWORK SETTING Returns the network settings to their default values OPTIONS SETUP SpectroProofer Displays the status of various parts and performs device alignment Index A Accessories 10 Aligning print head 87 to 88 Auto cleaning times 93 Auto nozzle check 83 103 Automatic media tracking 48 Banding 112 Barcode 48 Basket film 30 to 33 59 to 64 paper 23 to 29 Blank pages 115 Blurry prints 113 Buttons control panel 16 106 125 to 126 C Cable power 37 printer 41 problems 114 115 requirements 11 Cartridges see Ink cartridges Change ink function 129 Checking printer status 81 to 83 Cleaning print head 83 to 87 93 printer 99 Cleaning liquid checking nozzles 84 replacing with white ink 129 status in print head 16 ClearProof Film 45 Color problems 112 115 Connecting printer 41 131 Control panel aligning print head 87 to 88 buttons 16 106 125 to 126 changing language 92 to 93 changing measurement units 92 to 93 cleaning print head 83 to 87 illustration 16 106 125 ink levels checking 81 to 83 88 to 89 127 lights 16 106 125 messages 106 to 110 monitoring printer 106 to 110 restoring default settings 92 to 93 selecting paper type 47 status check printing 81 to 82 Crystal Clear Film 45 Custom paper settings 113 Cut sheet paper loading 66 to 67 Cutter cutting paper manually 56 ordering replacement 10 replacing 94
30. Note If you want to print with media other than Epson film you ll need to change the Paper Type setting See page 65 for more information Using Film and Other Media 47 2 Continue to remove the backing slowly and carefully to avoid creasing the media 3 Once you ve removed the backing touch a metal part of the printer or other grounded object to discharge possible static electricity buildup caused by removing the backing Additional Handling Precautions e Do not wet the surface of your printouts for example by cleaning them with a moist cloth Otherwise water stains may be left behind e Avoid storing your printouts where they will be exposed to high temperature humidity or direct sunlight Loading Film in the Printer See the sections below for instructions on making appropriate printer settings and loading the film for printing Selecting the Paper Type Whenever you print with Epson film be sure to select ClearProof Film as the Paper Type setting 1 Press Menu 2 Press A or W to select PAPER SETUP then press P 3 Select PAPER TYPE then press gt 4 Select ClearProof Film then press the OK button to save the setting 5 Press to exit the menu 48 Using Film and Other Media Tip You can use Maintenance mode to switch the units of measurement in the printer from meters to feet See page 93 for instructions Setting Up Automatic Media Tracking and Identification Before you l
31. Note The CD which includes the Network Guide is for Windows only Macintosh users can view the guide at epson com support U S or epson ca support Canada Select your product then choose Documents amp Manuals 3 9 Insert the printer software CD ROM in your computer The installer starts automatically You see this screen Communication Driver and Utilities EpsonNet Configuration Utility User s Guide and Network Guide Link to Epson Professional Imaging Website Link to myEpsonPrinter com Website If you need to install individual items click Custom Lv Q Click the Install button Read the license agreement and click Accept For a USB connection when you see a screen asking you to turn on the printer press the printer s power button Make sure the printer is connected see page 41 For a network connection click the Manual button select the port you created for the printer and click OK If you didn t create a port for the printer select FILE When you see the final installation screen click Exit Register your printer with Epson then remove the printer software CD ROM If you need to create a port see the on screen Network Guide Go to the next section to update the printer firmware if necessary Note The printer must be in Ready mode with paper loaded to update the firmware Caution Don t turn off the printer while the firmware is updating Note
32. O 4 the PRINT WITH WHITE warning message and you cannot print If l g A a INK option This helps this happens shake the white ink cartridge e e ewt keep the white ink to clear the error and resume printing nozzles clean Follow these steps to shake the white ink cartridge 1 Make sure the printer is on then press the 2A button 2 Press W to select OPEN LEFT COVER then press OK The left ink cover is unlocked 80 Maintaining and Transporting the Printer 3 Open the cover all the way Maintaining and Transporting the Printer 81 WARNING If ink gets on 6 Hold the cartridge horizontally and shake it for about 30 seconds about your hands wash them 100 times thoroughly with soap and water If ink gets in your eyes flush them immediately with water Note Shake the cartridge back and forth about an inch or two 5 cm in each direction Do not touch the green 7 Hold the cartridge with the arrow pointing toward the printer Then chip on top of the insert it into the slot until it clicks into place cartridge 8 Close the ink cover Checking Printer Status Using the control panel you can check the amount of ink remaining the total number of prints and the status of your maintenance tank s and other information You can print out a status check or view the printer s status on the LCD display 82 Maintaining and Transporting the Printer Note
33. Press V or A to select THICKNESS PATTERN then press Press OK to print the paper thickness pattern A pattern similar to the following is printed Smallest gap 74 Using Film and Other Media 8 Examine the printed pattern for the most evenly overlapping lines Choose the number with the most even lines In the example shown above the lines under number 4 are the most even After printing the pattern THICKNESS NUMBER is highlighted 9 Press A or W to select the number that you noted in step 8 then press OK 10 Press lt then W to select any of the menu options shown below Make adjustments as needed and press OK to save each setting Then press 4 to return to the menu PAPER FEED ADJUST helps eliminate banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines DRYING TIME lets you print with non Epson media and avoid smearing the ink You can make the print head wait up to 10 seconds after each pass to allow ink to dry on the page PAPER SUCTION lets you decrease the paper suction level when printing on thin media under 12 1b such as drafting paper or backlight film SET ROLL PAPER TENSION lets you adjust the tension to HIGH or HIGHER for cloth or thin paper or if the paper wrinkles during printing REMOVE SKEW helps reduce paper skew for very thin media or film 11 When done press After you settings you can use the TEST PRINT menu to print out
34. You can replace the ink cartridges cutter blade and maintenance tank yourself Other printer parts need to be replaced by an authorized Epson service technician Note You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer s control panel See page 92 for instructions Printing Status Information The status check sheet shows some of the current default settings the page count and the status of the maintenance tank 1 2 3 4 5 Make sure paper is loaded in the printer Press gt Menu Press W to select TEST PRINT then press Press W to select STATUS SHEET then press Press OK to start printing Viewing Status Information i 2 Press gt Menu Press W to select PRINTER STATUS then press P Do one of the following To check the firmware version press again When done press lt To check the amount of ink left press W to select INK LEVEL then press gt The percentage of ink left in the first cartridge is displayed Continue pressing W to see the status of the remaining cartridges When done press lt 4 To check how much capacity the maintenance tank s have press W to select MAINTENANCE TANK then press The percentage remaining for each tank is displayed As the tank is filled the percentage drops When done press lt To check job history press W to select JOB HISTORY then press gt For t
35. a list of paper numbers showing the settings for each one Printing Your Custom Paper Settings You can print a list showing the customized settings for all your papers This makes it easy to select the settings you want for a particular type of paper 1 Press Menu then press W to highlight TEST PRINT Press again 2 3 Using Film and Other Media 75 Press W to select CUSTOM PAPER then press Press OK to print your custom paper settings Selecting Custom Paper Settings Once you have created a customized paper setting you can select it whenever you print on that paper l 2 Press Menu then press A or W to select PAPER SETUP Press P then press W to select PAPER TYPE then press gt Press W to select CUSTOM PAPER then press P Press A or W to select the paper number you want to use Press OK The paper number you selected is displayed on the LCD with a check mark Press 1 to exit the menu The paper number you selected is displayed on the LCD 76 Using Film and Other Media Chapter 3 Maintaining and Transporting the Printer 77 This chapter describes the following maintenance procedures for your Epson Stylus Pro WT7900 Maintaining white ink cartridges Checking printer status Checking and cleaning the print head Aligning the print head Replacing ink cartridges Changing the date and time Performing additional maintenance tasks Replacing the paper cutter blade Replac
36. all ink cartridges before installing them for best results see page 88 White ink cartridges must be shaken regularly to maintain print quality even after being installed see page 78 Do not use an ink cartridge beyond the date printed on the cartridge carton Use up the ink cartridge within six months of installation for best results Do not dismantle ink cartridges or try to refill them This could damage the print head After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it The IC chip on the ink cartridge retains a variety of cartridge information which allows you to remove and reinsert it freely If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as this product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent ink from staining items that the cartridge touches Do not touch the ink supply port its surrounding area or the green IC chip on the top of the ink cartridge Doing so may affect normal operation and printing Introduction 15 Printer Parts These illustrations show the parts of the Epson Stylus Pro WT7900 Front Roll Roll paper holder oll paper cover Control panel Front cover Ink bay Manual holder Casters Back Optional SpectroProofer port
37. also create paper configurations using the Epson LFP Remote Panel installed from the printer software CD Using Film and Other Media 73 Customizing the Settings for Your Paper When you choose a media type in your Epson printer software the driver automatically determines the best settings for your paper However you may want to fine tune how the printer handles various media especially if you use non Epson paper or a paper not supported by the driver Use the paper configuration settings described below You can create a group of settings for each paper type up to ten types and select the settings whenever you print on a particular stock Creating Custom Paper Settings To create settings a specific paper type make sure the paper you want to use is loaded in the printer Then follow these steps 1 Press Menu then press A or W to select PAPER SETUP 2 Press then press W to select CUSTOM PAPER 3 Press then press W or A to select a number 1 to 10 Press P to save the number setting 4 Press V or A to select PAPER TYPE then press Press V or A to select a media type then press Press OK to save it 5 Press twice to go back to the previous menu 6 Press V or A to select PLATEN GAP then press Press the V button to select NARROW STANDARD WIDE or WIDER The STANDARD setting is recommended for most paper types Press OK to save the setting then press to go back to the previous menu 7
38. aper and follow the paper manufacturer s guidelines You may need to create custom paper settings using the printer s control panel see page 73 When you re done using the settings be sure to return them to standard STD If you observe horizontal banding check the following Check if your printer software provides a method for adjusting the paper feed You can also use the printer s PAPER FEED ADJUSTMENT to reduce banding Reduce the value for white lines and increase it for overlapping dark lines Make sure the PAPER THICKNESS setting is correct for your paper If your print is smeared check the following Check if your printer software provides lets you adjust the paper thickness drying time or color density If you re printing on thick paper the printer s PLATEN GAP setting may be incorrect Use the control panel to change the setting to WIDE or WIDER see page 69 114 Solving Problems Solving Operational Problems If you can t turn the printer on if it stops printing unexpectedly or if nothing prints check the following Paper is loaded correctly The printer is plugged securely into a working electrical outlet that s not controlled by a switch or timer The interface cable is securely connected to the printer and your system The voltage supplied by the electrical outlet matches the voltage on the printer s rating label If not turn off the power and unplug the power cord immediately
39. ate amount of ink and paper used in the last 10 print jobs TOTAL PRINTS Displays the total number of pages printed EDM STATUS Displays the printer s status on myEpsonPrinter com If the printer has been registered and enabled the time and date of the last status upload is displayed 130 Control Panel Summary Menu setting Description PAPER SETUP menu see page 47 for details ROLL PAPER REMAINING Sets up the automatic media tracking and identification system When this setting is ON you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining paper See page 48 for details PAPER TYPE Selects the media type loaded in the printer CUSTOM PAPER Lets you set up and select custom settings for your paper See page 73 HEAD ALIGNMENT menu see page 87 for details PAPER THICKNESS Selects the paper type Epson media or thickness non Epson media for aligning the print head ALIGNMENT Selects and starts running print head alignment of various types NETWORK SETUP menu see the on screen Network Guide for details NETWORK SETUP Select to enable or disable network printing IP ADDRESS SETTING Select to set the IP address automatically or manually IP SM DG SETTING Enter the IP address settings if selecting the address manually BONJOUR Select the Bonjour network settings if necessary I
40. based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the cartridge after the replace cartridge indicator comes on The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer For best printing results use up a cartridge within six months of opening the package Cut Sheets Weight range Printable Area Specifications 123 17 lb 64 g m2 bond up to posterboard Default roll paper margins are 0 59 inch 15 mm top and bottom and 0 12 inch 3 mm right and left Using the menu system you can set all the margins to 15 mm or 3 mm or set the top margin to 35 mm See page 128 for details Ink Cartridges Cartridge life Temperature stored or installed Capacity Within 6 months after opening package for best results See the date printed on the package if unopened 4 to 104 F 20 to 40 C 1 month at 104 F 40 C 150 350 or 700 ml See page 89 for ink cartridge part numbers and ordering information 124 Specifications 125 App endix B This Appendix summarizes the functions of the control panel buttons Control Panel below describes the informational messages and icons you may see on the LCD display see page 127 and lists the available menu settings see Summary page 128 Control Panel Buttons and Lights Paper feed but
41. conds when D sheet is selected ejects the sheet When no paper is loaded displays paper loading procedures on the LCD panel When held for 3 seconds when the printer is drying ink stops the ink drying process and ejects the paper A A Print head cleaning Lets you select the print head cleaning mode Ink open Opens the selected ink cover Paper release or ePlaten Paper cut Locks or releases paper in the printer Cuts roll paper Control Panel Summary 127 LCD Display Icons Icon Description Paper source icons D Sheet Dk Roll paper with Auto Cut On gq Roll paper with Auto Cut Off Platen gap icons poe Widest poe Wider peaks Wide pak Narrow Roll paper icons me Displays when a non default ROLL PAPER MARGIN setting is selected in the PRINTER SETUP menu see page 128 for details T Displays when the ROLL PAPER COUNTER setting is turned on in the PRINTER SETUP menu see page 128 for details Ink icons Ink low flashing Ink expended cartridge error or no cartridge flashing Maintenance tank icons Maintenance tank nearly full Maintenance tank full Optional SpectroProofer icons SpectroProofer available SpectroProofer installed but not available Control Panel Summary Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here Menu
42. d carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional hints on how to get the most out of your printer 10 Introduction Tip Check the Epson Pro Imaging website at www proimaging epson com for accessories and options that are currently available Options and Accessories Your Epson Stylus Pro WT7900 offers these optional upgrades and accessories Optional equipment Option Part number Epson SpectroProofer 24 inch SPECTRO24 Epson SpectroProofer 24 inch UV SPECTRO24UV One year extended warranty for printer EPPWT79B1 Two year extended warranty for printer EPPWT79B2 One year extended warranty for SpectroProofer EPPSPB1 In addition you can order these user replaceable items Consumables and user replaceable parts Part Part number Replacement maintenance tank see page 97 C12C890191 Replacement paper cutter see page 94 C12C815331 Roll media adapters 2 C12C811241 Ink Cartridges See page 89 fora complete list You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller To find the nearest reseller visit www proimaging epson com U S sales www epson ca Canadian sales or call 800 GO EPSON 800 463 7766 Tip If you experience difficulty with the toll free line or your Unit ID number cal
43. e JJ button to clear the error then select the right paper PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY The paper source selected in your printer software and the control panel do not match Check the paper source settings and make sure the paper is loaded correctly PAPER SIZE ERROR LOAD CORRECT PAPER SIZE The loaded paper size does not match the size of the image Make sure the paper size matches the size of the image PAPER SKEW LOAD PAPER PROPERLY Paper is not loaded straight Press the button and make sure the paper is loaded straight PRINTER ERROR RESTART THE PRINTER You tried to print while an error condition was present Press the power button to turn off the printer then turn it back on REMOVE AND SHAKE WHITE INK CARTRIDGE ONCE A WEEK It s been a week since the white ink cartridge was shaken To maintain optimal print quality shake the white ink cartridge as soon as possible See page 79 for instructions REPLACE MAINTENANCE TANK SOON The maintenance tank is almost full Make sure you have a replacement maintenance tank SOME NOZZLES ARE CLOGGED During automatic head cleaning the printer was unable to clean the print head after one or two cleaning cycles You can continue to print but you may notice a decline in print quality If necessary check and clean the print head as described
44. e lay it down flat on a shelf e Ifyou store white ink cartridges over a long period of time shake them at least once a month Leave the cartridges in their boxes and shake them for about 30 seconds each Maintaining and Transporting the Printer 79 Shaking the Installed White Ink Cartridge Cautions The white ink Once you ve installed a white ink cartridge in the printer it needs to be needs to be shaken even shaken weekly to maintain image quality The printer will alert you at the if the printer isn t being end of each week when shaking is required used If necessary turn on the printer once a REMOVE AND SHAKE WHITE INK week to remove and CARTRIDGE ONCE A WEEK shake the cartridge T PGE Auto i 32ft 123 45 60 8 90 nj amp g 072 a e wT You can check the number of days remaining until the next time you need to shake the ink cartridge This is shown at the bottom of the LCD display Bi 32ft o to 89 0 fi A Ta wT Days until white ink cartridge shaking T PGE 1 P Au EELSE 67 tP You can continue to print if shaking is required but it is recommended that you do WT INK MAINT REQUIRED REMOVE AND SHAKE Tip If you don t print for more thana month so as soon as possible to maintain print WHITE INK CARTRIDGE perform a nozzle check quality Ifa month passes without the A E wave E see page 83 and select cartridge having been shaken you see a 123458 6 7 KIR
45. e the ink may dry out and clog the supply lines e At least once a month turn on the printer to remove and shake the white ink cartridge see page 79 If the AUTO NOZZLE CHECK setting is turned on this is the default setting see page 86 the printer will automatically check and clean the print head at this time if necessary 104 Maintaining and Transporting the Printer e Cover the printer with a non static cloth This helps protect it from dust which can interfere with the print head nozzles Before returning the printer to use follow these steps 1 Turn on the printer and shake the white ink cartridge see page 79 2 Runa nozzle check and select the PRINT WITH WHITE INK option see page 83 Check the results and clean the print head if necessary see page 84 3 Ifthe printer hasn t been used for more than a year you may need to refresh the white ink supply see page 86 4 You may also need to realign the print head page 87 to ensure good print quality Chapter 4 Solving Problems 105 As you use your printer you may occasionally experience a problem You can diagnose the problem following the guidelines in this chapter or check the FAQs at www proimaging epson com Then try the most likely solutions until the problem is fixed This chapter provides instructions for the following e Diagnosing problems e Checking error messages and lights e Improving print quality e Solving operational pr
46. e ink indicators will not be accurate Replace ink cartridges if necessary as described on page 88 D Check the expiration date printed on each ink cartridge If a cartridge is too old replace it as described on page 88 Make sure the type of paper you loaded matches the paper setting you selected on the control panel and in your printer software d If you re using cut sheet media make sure the printable side is face up Your print has vertical banding Vertical banding is caused by print head misalignment This may appear as misregistration ghosting or misaligned vertical lines Align the print head as described on page 87 White areas in your print are uneven in density Due to the special properties of Epson white ink some settling of the ink components can occur over time This may cause uneven printing Dd To maintain optimal image quality shake the installed white ink cartridge once a week see page 79 Bb Runa nozzle check and select the PRINT WITH WHITE INK option see page 83 Check the results and clean the print head db If you haven t printed with white ink for a long time you may need to refresh the white ink supply see page 86 b Make sure the AUTO WT INK REFRESH setting hasn t been turned off in the Printer Setup menu D When storing and using Epson film strictly follow the temperature and humidity guidelines on page 45 Solving Problems 113 Problem Solution Your print a
47. eceiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Contents Introduction Warnings Cautions Notes and Tips 2 cee e eee eee eee 9 Options and Accessories cise tox aaidisre Web wtiae de A was aes ne wha 10 Where to Get Helpa rirse ie eter lem aye onli Bales ntl Pale waist hale 11 System Requirements 0 0 cece cee eee eee eee 11 Important Safety Instructions ss40 25 u 1 deateybey nccanwragies wana aided amp ohetecn ae 12 Ink Cartridge Safety Instructions lt sc2005 s5 sres tes eee Ete 14 Printet Parts ioc nected aid ness Sein eed hate a aNd ekg REN A EEES 15 FROM bis 2 E a thes Rehr E E E NADI wahrase ts 15 DAG 8 ta ta Se coe ape oi eae O
48. en If the firmware version of the file is newer click Update to start the firmware updating process If it is the same you don t need to update 44 Setting Up the Printer 6 When the update is complete close the Firmware Updater window and Epson LFP Remote window If you connected your printer to a network follow the instructions in the next section to configure the printer for your network Configuring the Printer s Network Adapter Once the printer is connected to your network follow these steps to configure it 1 2 Turn on the printer Start EpsonNet Config The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address and IP address for each printer that it finds ea EpsonNet Config sS EpsonNet EPSON Contig Sorting Method None iz CES kal MAC Address IP Address J wi stylus Pro WT7900 0000484141 CA 192 168 10 103 Launch Browser Configuration cP iP Ready Highlight the printer that you want to configure and click Configuration to access the TCP IP selection screen If necessary contact your network administrator for instructions on assigning an appropriate IP address For more information on configuring the printer see the on screen Network Guide Chapter 2 Using Film and Other Media Note Refer to the instructions included with the media for details 45 The Epson Stylus Pro WT7900 is designed t
49. fety approvals 122 instructions 12 to 14 Setting up printer 17 to 37 Shaking white ink 78 to 81 Software installing 41 to 42 uninstalling 119 Specifications electrical 121 environmental 121 ink cartridges 123 paper 122 to 123 printable area 123 printer 121 to 123 SpectroProofer 10 to 11 15 to 16 127 130 Storing printer 103 to 104 Suction 74 Super strong cleaning cycle 93 Support Epson 11 System requirements 11 T Technical support 11 Temperature requirements 121 Test Print menu 82 Time and date setting 92 Total prints checking 82 Transporting printer 100 to 103 Trim lines printing control panel 56 Troubleshooting 105 to 119 U UltraChrome HDR ink cartridges 89 Uninstalling software 119 Unit ID number 11 Index USB cable connecting 41 port 122 requirements 11 W Waste ink system 81 to 83 97 to 98 Weight of printer 122 White ink cleaning nozzles 83 maintenance 78 to 81 refreshing 86 104 replacing with cleaning liquid 83 129 shaking 78 to 81 status in print head 16 troubleshooting 112 uneven print density 112 Width of printer 122 Windows installing software 41 to 42 system requirements 11 uninstalling software 119 135
50. h temperature humidity or direct sunlight e Store sheet media on a flat surface e If yourre loading heavy paper you may need to increase the paper suction by pressing the A button For lightweight paper decrease the suction by pressing the W button Although not recommended for long periods of time you can leave your roll paper in the printer when you print on cut sheets make sure it is removed from the paper path and rolled up How you load the paper depends on its thickness e For most paper see the section below e For stock thicker than 19 mil 0 5 mm see page 68 Loading Cut Sheets Make sure you load paper in the portrait orientation short edge first You can load paper without pressing the button This prevents scratching and is fast and easy 1 Make sure the printer is turned on and the roll paper cover is closed Using Film and Other Media 67 2 Press the lt Paper Source button until the sheet icon appears on the LCD display 3 Feed the sheet into the paper slot until it meets resistance Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover 4 Press V The sheet feeds into printing position automatically 5 Ifyou see a question on the display about paper settings select Yes if the settings are correct or select No and then change the settings Press OK to save your settings 6 Print your page After it is finished the
51. he last 10 print jobs saved in the printer you see the ink used in milliliters and paper used in square centimeters The most recent job is saved as No 0 When done press the button To check the total number of prints press W to select TOTAL PRINTS then press gt When done press lt To check the status of the printer for myEpsonPrinter com press W to select EDM STATUS then press When done press lt Note The printer automatically checks the print head and cleans it if necessary but you can adjust the settings see page 86 Note You can have a nozzle check pattern automatically printed on a regular basis See page 86 Note The printer normally replaces white ink with cleaning liquid when it s shutting down Maintaining and Transporting the Printer 83 4 Press to exit the menu For more information about the Printer Status menu see page 128 Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines you should check the print head to see if any nozzles are clogged or deflected If one or more nozzles is clogged you can run a cleaning cycle to clear the nozzles Checking the Print Head Check the print head by printing a nozzle check pattern as described below and then examine it to determine whether the print head needs cleaning 1 Make sure roll paper or letter or A4 size cut sheet paper is loaded in the printer If you need to chec
52. he printer for a network Unpacking and Assembling the Printer Before you begin make sure you have sufficient space to set up and use the printer at least 12 inches 300 mm on all sides in addition to these dimensions 53 x 26 inches 1356 x 667 mm without the film basket installed 53 x 57 inches 1356 x 1442 mm with the film basket installed For assembly you need floor space of approximately 8 x 8 feet 2 4 x 2 4 m for the printer and stand 18 Setting Up the Printer Unpacking and Assembling the Stand 1 Lift the box up and away from the shipping pallet Then remove the box containing the stand and paper basket 2 Unpack the stand and make sure you have all these items Manual holder 6 Bolts Hex wrench OR Ob 2 Wing screws with lock washers Note Make sure you tighten all bolts before moving to the next section Horizontal strut 3 Insert the strut into the left side as shown The sides are labeled L and R Setting Up the Printer 19 4 Fasten the strut with 3 bolts as shown Use the hex wrench to tighten the bolts 20 Setting Up the Printer 5 Insert the strut into the right side and fasten it with 3 bolts as shown 6 Lock the casters Setting Up the Printer 21 Unpacking the Printer and Mounting It on the Stand 1 Make sure you have all the items shown below 11 Ink cartridges Printer Rol
53. ick Start gt Control Panel gt Printers and Other Hardware gt Printers and Faxes Right click the icon for your printer then select Properties Click the Ports tab and make sure your printer port is selected Download and install the latest driver for Windows from the Epson website at Wwww proimaging epson com Solving Problems 115 Solving Miscellaneous Printing Problems If your printouts are not what you expected try the suggestions below Problem Solution Your print has incorrect or Make sure your software is installed correctly and the printer is selected garbled characters bd Clear any stalled print jobs bd Turn off the printer and computer Make sure the interface cable is securely plugged in at both ends Your print has incorrect D Check the page size or paper size settings in your application Make sure margins they are within the printer s printable area Dd Paper is loaded incorrectly Follow the instructions beginning on page 45 to reload the paper b Make sure PAPER SIZE CHECK and PAPER SKEW CHECK are turned on in the Printer Setup menu bd The ROLL PAPER MARGIN setting in the Printer Setup menu is incorrect See page 128 for more information Blank paper is printed Make sure your software is installed correctly and the printer is selected Make sure the paper size setting in your printer software is correct for the paper you re using The printer continues to feed D Press the
54. ing nozzles automatically and shows their status below the pattern In this case OK indicates that the cleaning nozzles are working properly CL OK If any dots or segments are missing or deflected as shown below one or more nozzles may be clogged If the cleaning nozzles are clogged the printer shows their status as NG or no good If either of these problems appears run a cleaning cycle as described in the next section Then print another nozzle check pattern to make sure the nozzles are clean CL NG If the nozzles are still clogged after three cleaning cycles run a power cleaning cycle as described in the next section Running a Cleaning Cycle You can run several types of cleaning cycles from the control panel or from the Epson LFP Remote Panel normal cleaning power cleaning and cleaning of each pair of ink colors If you know which colors you need to clean select CLEAN COLOR PAIRS and then press P to select the desired colors This prevents ink from being used unnecessarily to clean nozzles that aren t clogged Caution Don t run a cleaning cycle while thick media is loaded in the printer Note You must use at least a 10x eye loupe to examine the nozzle check pattern for deflected nozzles If a single nozzle in one color remains clogged use SS Cleaning see page 93 Maintaining and Transporting the Printer 85 Run the power cleaning only if the normal cleaning process is not s
55. ing the maintenance tank Cleaning the printer Transporting or storing the printer In addition to the features described in this chapter you can also use the menu system on the printer to fine tune a variety of printer settings For more information see page 128 78 Maintaining and Transporting the Printer WARNING If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them immediately with water Caution Do not touch the green chip on top of the cartridge Note Use ink cartridges before the expiration date printed on the box Maintaining White Ink Cartridges Due to the special properties of Epson white ink some settling of the ink components can occur over time This may cause uneven printing To maintain optimal print quality the white ink cartridges must be shaken on a regular basis To shake a white ink cartridge hold it horizontally as shown Shake it back and forth about an inch or two 5 cm in each direction See the sections below for special storage instructions for white ink cartridges and to determine when and how much to shake them Storing and Shaking White Ink Cartridges When you re storing white ink cartridges follow these steps to maintain their quality e After purchasing a white ink cartridge if you don t plan to use it right away shake the box with the cartridge still inside for about 30 seconds e When you store a white ink cartridg
56. int head as described on page 83 If cleaning doesn t start cancel printing from the computer then turn the printer off and back on again CLEANING ERROR NOT ENOUGH INK CONTINUE CLEANING Not enough ink to finish head cleaning but enough for printing Select Yes and replace the cartridge s to continue cleaning see page 88 After cleaning is finished you can re use the low ink cartridge CLEANING ERROR NOT ENOUGH EMPTY SPACE IN MAIN TANK CONTINUE CLEANING Not enough space in the maintenance tank to finish head cleaning Select Yes and replace the maintenance tank see page 97 COMMAND ERROR CHECK DRIVER SETTINGS You may be using the wrong driver Damaged data was sent to the printer or the data has an incorrect command Press the Il 1 Pause reset button button to cancel the print job and reset the printer Make sure you installed the correct driver for your printer CUTTER UNIT NEARING END OF SERVICE LIFE RECOMMEND REPLACING THE CUTTER UNIT The paper cutter may be dull Replace the paper cutter see page 94 F W INSTALL ERROR UPDATE FAILED RESTART THE PRINTER Firmware update failed Restart the printer then update the firmware again see page 43 FRONT COVER OPEN CLOSE FRONT COVER Front cover is open Close the front cover 108 Solving Problems Message in alphabetical order Explanation Response INK CARTRIDGE ERROR PLEASE
57. inter for voltage information 122 Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Specifications Dimensions and Weight Specification Description Height 48 inches 1218 mm Width 53 4 inches 1356 mm Depth 26 26 inches 667 mm Weight 227 lb 103 kg including without consumables printer stand and paper film baskets Printer Interfaces e USB 1 1 and 2 0 compatible e Ethernet 10Base T or 100Base TX Safety Approvals Safety standards UL 60950 1 CSA 22 2 No 60950 1 EMC FCC part 15 subpart B class B CAN CSA CEI IEC CISPR 22 Class B Media Roll Paper Maximum roll width Maximum roll length Weight range Paper thickness Roll paper compatibility Maximum roll paper diameter 24 inches 610 mm Up to 147 6 feet for 2 inch cored media Up to 662 7 feet for 3 inch cored media 17 to 24 lb 64 to 90 g m 3 15 to 19 7 mil 0 08 to 0 5 mm Handles both 2 and 3 inch cored media 2 inch core 4 inches 103 mm 3 inch core 6 inches 150 mm Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Yields vary considerably
58. is to happen You can also have a nozzle check pattern automatically printed at selected intervals so you can check it yourself 1 Press gt Menu PRINTER SETUP is selected Press again 2 Press V until AUTO NOZZLE CHECK is selected then press 3 Select one of the following then press OK e ON PERIODICALLY The printer periodically checks its nozzles and runs a cleaning cycle if necessary default e ON EVERY JOB The printer automatically checks its nozzles and cleans them if necessary before each print job This uses a very small amount of ink recommended for large unattended print jobs Tip For best results use the same width of paper that you plan to print with Note When you select the paper type it automatically sets the paper thickness for Epson media Maintaining and Transporting the Printer 87 e OFF The printer will not perform automatic nozzle checks and cleaning cycles Press lt then select PRINT NOZZLE PATTERN and press P Select ON EVERY PAGE to have the nozzle check pattern printed before each print job or select ON EVERY 10 PAGES The setting is turned OFF by default These settings take effect only when you print on roll paper Press OK to save the setting Aligning the Print Head Aligning the print head is one of the most important things you can do to ensure the best print quality If vertical banding appears on your prints if they look grainy or blurry or if you see
59. ise te eas ee ee eM 47 6 Contents Loading Film in the Printer onu seb tao a Eatery ele ion Me leiaes 47 Selecting the Paper T ppeitsa0 3 o aa o decdaace wee dates AOS 47 Setting Up Automatic Media Tracking and Identification 48 Placing the Roll in the Printer 9 8 hayes eee ete ae gas 49 Loading the Film for Printing at hanwanyne nee epewrdpanwe 54 Cutting Film with the Built in Cutter 000 56 Printing Trim Sees Ba sas Soe enaers rnunana 56 Removing the Roll from the Printer i vecie tayerexy eee aie es 57 Using the Film Basket meio o A en Gackt ee EA e ane 59 Attaching the Pile Baskets s iss ta ajct ana hard Masancye band aerer 60 Removing and Storing the Film Basket 05 64 Using Epson Paper cx ese neess tena ces meaiots Soin coats aim hake tanh neaanseies 65 Guidelines for Using Epson Media 0 0 0 e eee eee eee 65 Loading Cut Sheets rice Nea i bevy Maat health aa ens oPicaaa od ae 66 Loading Heavy Sheets Win Wet Jap notte dae Skee Make e 68 Adjusting the Platen Gap for Thick or Thin Paper 69 Weing the Paper Basket aie toclene odudara nanais a ceases a 70 Catching Printouts in Front of the Printer 004 70 Catching Printouts Under the Printer 000000 71 Storing the Paper Basket rises ics stint dabei a n 72 Customizing the Settings for Your Paper osc vsdatiat Seiko Masons 73 Creating Custom Paper Settings 0 00
60. k the white ink nozzles use film to ensure that the ink is visible 2 Press gt Menu 3 Press V until TEST PRINT is selected then press gt 4 Make sure NOZZLE CHECK is selected then press P 5 Select PRINT WITH WHITE INK or PRINT NOW then press P e Select PRINT WITH WHITE INK if you think there may be a problem with the white ink nozzles This option ensures that white ink is included as part of the test pattern If necessary the printer will replace cleaning liquid with white ink in the print head before printing the pattern e Select PRINT NOW if you know the white ink nozzles are working properly and you don t need to check them The printer may include white ink as part of the test pattern but only if it s already loaded in the print head 6 Press OK to start printing the nozzle check pattern 84 Maintaining and Transporting the Printer 7 After the pattern is printed use at least a 10x eye loupe to examine it Note The cleaning nozzles use fluid to clean the print head and related parts If they re clogged you may not immediately notice a decline in print quality but you should clean them anyway If the printer shows CL as the cleaning nozzle status the check failed Note the error code on the LCD display and contact Epson as described on page 11 If the pattern looks good as shown below the print head is clean Since cleaning liquid is nearly invisible the printer checks the clean
61. l 562 276 1305 Note If you need help using the optional SpectroProofer with your RIP contact your workflow software vendor Caution Using an improperly shielded cable especially a cable more than 10 feet 3 m long may cause the printer to malfunction Note USB 2 0 is required to run the printer at full speed Introduction 11 Where to Get Help Epson provides technical support and information on the installation configuration and operation of professional printing products through the Epson Preferred Limited Warranty Plan Dial 888 377 6611 6 AM to 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Before you call make sure you have your Unit ID number which is included with the Epson Preferred Limited Warranty Plan information that came with your printer You ll also need your printer serial number and proof of purchase Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common problems You can download drivers firmware and documentation get FAQs and troubleshooting advice or e mail Epson with your questions System Requirements To use the utility software for your printer in either a stand alone or peer to peer network environment your system should meet these requirements e IBM compatible PC with a Pentium 4 3 GHz or higher processor recommended
62. ll paper try adjusting the PAPER SUCTION setting See page 73 for more information For heavy or thick media follow the instructions on page 68 to load the media correctly Make sure the paper is not folded wrinkled or damp Make sure the paper is not too thick or too thin See page 65 page 122 and page 123 for paper specifications Make sure the PLATEN GAP setting is correct for the paper or media you re printing on See page 69 for more information If you customize the paper settings be sure to return to the standard settings when you re done Solving Problems 117 Clearing Paper Jams When roll paper gets jammed in the printer printing stops and you see a paper jam message on the LCD display Follow these steps to clear a paper jam 1 Cut the paper at the paper insertion slot 2 Ifthe paper release light is not on press the button to release the paper 3 Rewind the paper 118 Solving Problems 4 Open the front cover if necessary Caution To avoid damaging the printer do not touch the rollers ink absorption pads ink tubes or cables around the print head 6 Close the front cover if necessary Press the power button to turn the printer off and then back on Tip Check the Epson Pro Imaging website at www proimaging epson com for updated drivers and utilities that may become available Solving Problems 119 Uninstalling and Reinstalling the Driver If you need to uni
63. m roll paper tension press W to highlight ROLL PAPER TENSION then press Press W to decrease the maximum value or A to increase it from 1 to 5 The default setting is 3 Press OK to select the setting you want To run a super strong cleaning cycle press W to highlight SS CLEANING then press to display EXECUTE Press OK to start the cleaning cycle To return all control panel settings to their default values press V to highlight DEFAULT PANEL then press gt to display EXECUTE Press OK to restore the default settings To change the number of times the printer cleans the print head after it performs a nozzle check and finds blocked nozzles press W to highlight AUTO CLEANING TIMES then press Press A to V to change the setting from 1 to 3 then press OK to save the setting The default setting is 1 recommended To exit maintenance mode turn off the printer by pressing the O power button Press the power button again to turn on the printer in the normal operating mode 94 Maintaining and Transporting the Printer Note If the optional SpectroProofer is attached to the printer remove it following the instructions that came with it Replacing the Paper Cutter If you notice that your paper isn t being cut cleanly the cutter may need to be replaced You can obtain a new cutter part number C12C815331 See page 10 for ordering details Removing the Old Cutter Make sure the printer is turned on then f
64. misregistration or ghosting you need to align the print head If you haven t already done so it s a good idea to run a nozzle check before aligning the print head page 83 This ensures that the print head alignment patterns print correctly Follow these steps to align the print head 1 Load the bundled roll paper included with the printer You can also use Epson film or other compatible Epson media Press gt Menu Press A or Y until HEAD ALIGNMENT is selected then press P Make sure PAPER THICKNESS is highlighted then press P Make sure SELECT PAPER TYPE is highlighted then press Select the paper type loaded in the printer and press OK Select Bundle Roll Paper if you ve loaded the bundled paper included with the printer Press 4 twice to return to the Head Alignment menu Press W to select ALIGNMENT then press gt 88 Maintaining and Transporting the Printer Tip You can store partially used ink cartridges for up to 6 months If you do so Epson recommends covering the openings with tape to protect them from dust 10 11 12 13 Make sure AUTO is highlighted then press P Make sure UNI D uni directional is highlighted then press This is the type of alignment to start with Press OK to start the alignment process Each alignment takes about 7 minutes The printer scans the alignment pattern and adjusts itself automatically Don t open the front cover or turn off
65. mption 121 Power light 16 106 125 Print density uneven 112 Print head aligning 87 to 88 checking 83 to 84 cleaning 83 to 87 93 locking for transportation 101 unlocking 36 Print quality problems 112 to 113 Printable area 123 Printer cable 41 checking status 81 to 83 cleaning 99 connecting 41 default settings restoring 92 to 93 dimensions 122 firmware update 43 to 44 maintaining 77 to 100 mounting on stand 22 moving 100 to 103 parts 15 plugging in 37 setting up 17 to 37 software installing 41 to 42 software uninstalling 119 specifications 121 to 123 status check 81 to 83 storing 103 to 104 Printer continued total print volume 82 transporting 100 to 103 turning off 13 weight 122 Problems banding 112 blank paper 115 blurry prints 113 cable 114 115 color 112 115 diagnosing 105 faint prints 112 garbled characters 115 ghosting 112 margin 115 misalignment 112 misregistration 112 nothing prints 114 operational 114 paper 116 to 118 print quality 112 to 113 printing stops 114 roll paper cannot be cut 115 smeared prints 113 R Refreshing white ink 86 104 Registering non Epson media control panel 73 to 75 Remaining paper setup 48 Requirements system 11 Roll paper cannot be cut 115 cutting manually 56 loading 45 to 56 ordering adapters 10 printable area 123 remaining 48 removing from printer 57 to 59 tracking 48 trim lines 56 S Sa
66. nd go out and then unplug the printer 2 Remove the following parts e Power cord and interface cables e Film and paper baskets e All paper or other media e Optional SpectroProofer if installed 3 Leave the ink cartridges installed 4 Open the front cover and reinstall the packing material that you removed from the print head during setup Then close the cover 5 Before you remove the printer from the stand make sure the casters are locked 102 Maintaining and Transporting the Printer 6 Remove the two wing nuts and lock washers securing the printer to the stand underneath the printer Keep them in a safe place WARNING The printer is 7 Lift the printer using the handgrips two in front and two in back very heavy Make sure you have four people lift it 8 Keep the printer level while moving it See page 103 for information about setting up the printer after transporting it To ship the printer a longer distance you should repack it using the original box and packing materials If you don t have the original packaging you can purchase replacement packaging from Epson See page 10 for more information Moving the Printer on the Stand Caution Do not roll the When you need to move the printer a short distance such as within the same Printer on angled or building you can roll the printer on its casters uneven surfaces 1 Press the power button to turn off the printer Wait until the lights
67. nk cartridge is expended or not installed You must replace it to continue printing Flashing An ink cartridge is nearly expended Make sure you have a new one available Pause reset light On You re using the menu system or the printer iS paused or has an error Off The printer is ready Paper release On The platen is released and you can load or ePlaten light unload paper If you need to exit paper loading mode to use the menu system press K the button Off The paper is secured and ready for printing Solving Problems 107 The following table lists the error messages in alphabetical order and includes an explanation and instructions for correcting the problem Message in alphabetical order Explanation Response CALL FOR SERVICE An error has occurred The number 3000 indicates that AC power has been interrupted Note the error number then turn the printer off Then check the power cord connection at both ends and turn it back on If the message remains after restarting the printer several times contact Epson as described on page 11 CANNOT OPEN INK COVER Something is obstructing the indicated ink cover Remove the obstruction and press the 2A button again CLEANING ERROR AUTOMATIC HEAD CLEANING FAILED RETRY During automatic head cleaning the printer was unable to clean the print head after three cleaning cycles Press j to clear the error Check and clean the pr
68. nstall and then reinstall the communication driver for any reason follow the instructions below 1 Do one of the following Windows 7 or Windows Vista Click gt Control Panel gt Uninstall a program Select EPSON Printer Software in the program list Windows XP Click Start gt Control Panel gt Add or Remove Programs Select EPSON Printer Software in the program list and click Change Remove 2 Select your printer icon and click OK Follow the on screen instructions to uninstall your software 3 Ifyou want to reinstall your printer software restart your computer Then follow the instructions on page 41 to install the software 120 Solving Problems 121 Appendix A Environmental Specifications Operation Storage Temperature 50 to 95 F 4 to 104 F 10 to 35 C 20 to 40 C Print quality guarantee 59 to 77 F 15 to 25 C Humidity 20 to 80 RH 5 to 85 RH ee tion Print quality guarantee a D OT condensation 40 to 60 container Environmental specifications for the media you re using may be more restrictive see page 45 if you re using Epson film Electrical Specification Description Rated voltage 100 V to 240 V Rated frequency 50 to 60 Hz Input frequency 49 5 to 60 5 Hz Rated current 1 0Aat 120 V 0 5 A at 220 V Power consumption Approx 60 W Approx 14 W in low power mode Approx 1 W or less in power off mode Check the label on the back of your pr
69. nter 4 Ifnecessary adjust the roll paper adapters to fit the core size of the roll paper 2 inch core 3 inch core Using Film and Other Media 51 5 Release the tension lever on both adapters 6 Push the adapters into the paper core at both ends of the roll Then press down on the tension levers to secure the adapters on the roll 52 Using Film and Other Media 7 Move the roll paper to the right side until it touches the roll paper guide 8 Slide the roll paper holder to align the A arrow with the roll paper adapter Using Film and Other Media 53 9 Roll the paper slowly into position 10 Grasp the handle on the left roll paper holder and slide it to the right as far as it will go Make sure the roll paper is pushed all the way to the right as shown 54 Using Film and Other Media Caution To avoid feeding excess roll paper make sure the sheet icon does not appear on the LCD display 11 Pull up the lock lever to lock the paper in place Loading the Film for Printing 1 Press the 4 Paper Source button until the D or Q roll icon appears on the LCD display e Choose D4 if you want the paper to be cut automatically after each page is printed e Choose Q if you want to decide for yourself when to cut the paper see page 56 for instructions Ifthe light is not on press the button to release the platen Using Film and
70. o their default settings Control Panel Summary 129 Menu setting Description TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern see page 83 for details STATUS SHEET Prints a sheet showing the status of various printer parts and settings see page 82 for details NETWORK STATUS Prints a sheet showing the network settings see SHEET the on screen Network Guide for details JOB INFORMATION Prints a sheet showing information about the last 10 print jobs CUSTOM PAPER Prints information about paper configurations you have created see page 73 for details MAINTENANCE menu CHANGE INK If white ink is in the print head replaces it with cleaning fluid WT gt CL Otherwise replaces cleaning fluid with white ink CL gt WT CUTTER ADJUSTMENT Adjusts the cutter position CUTTER REPLACEMENT Starts procedure to replace the paper cutter blade see page 94 for details CLEANING Starts a print head cleaning cycle either a normal cleaning 2 color cleaning or power cleaning see page 84 for details CLOCK SETTING Sets the printer date and time settings see page 92 for details PRINTER STATUS menu see page 82 for details VERSION Displays the printer s firmware version number INK LEVEL Displays the status of the ink in the cartridges MAINTENANCE TANK Displays the status of the maintenance tank JOB HISTORY Displays the approxim
71. o can compromise the needle valve seal and allow air to enter the ink tubes causing nozzle damage Maintaining and Transporting the Printer D Gently shake each cartridge as shown for the following durations e White ink cartridge 30 seconds about 100 times e Other ink cartridges 5 seconds 7 Hold the cartridge with the arrow pointing toward the printer Then insert it into the slot until it clicks into place Don t force it in 8 Close the ink cover Once the cartridge is installed the printer returns to its READY state 91 92 Maintaining and Transporting the Printer Tip You can use the Printer Setup menu to enable the roll paper counter paper size check and several other printer features see page 128 You can also use the EpsonNet Config utility to set up a time server This disables the CLOCK SETTING menu Changing the Date and Time 1 2 Press gt Menu Press W until MAINTENANCE is highlighted then press P Press V until you see CLOCK SETTING then press P Use the V A and P buttons to set each item in the date and time displayed in the following format MM DD YY HH MM Press OK to save the setting then press f to exit the menu Using Maintenance Mode Maintenance mode lets you make special settings and perform maintenance procedures that may be needed occasionally You can use maintenance mode to do the following Change the language or units of measurement
72. o print with white ink on selected Epson media such as Epson ClearProof Film and CrystalClear Film These media are available as rolls in either a 17 inch or 24 inch width 432 mm or 610 mm You can also print on a variety of other roll paper and cut sheet media by customizing the settings for your paper Additional film types may be available Check the Epson Pro Imaging website at www proimaging epson com or your Epson Professional Imaging Authorized Reseller for more information This chapter includes the following topics e Using Epson film e Loading film in the printer e Using the film basket e Using Epson paper e Using the paper basket e Customizing paper settings Using Epson Film The characteristics of Epson film differ from other media you may be used to When printing on Epson film carefully follow the guidelines below for best results Temperature and Humidity To ensure consistent color in the white areas of your prints use Epson film within these environmental conditions e Temperature 68 to 77 F 20 to 25 C e Humidity 40 to 60 RH To maintain print quality keep your prints in the same conditions Avoid direct sunlight high temperature and high humidity Keep unused media in its original packaging including the bag end caps and box and store it at room temperature and in a dry location 46 Using Film and Other Media Caution To avoid damaging your print wait until it s completel
73. oad roll media in the printer you can set up the automatic media tracking system This system prints a barcode on the edge of the film that indicates the media type roll length and the alert setting When the printer is turned on or roll media is placed in the printer the barcode is scanned and the amount of roll media remaining is displayed on the LCD panel You will see an alert message when the roll is nearly used up The barcode is printed when you press the Paper release ePlaten button gt Make sure PAPER OUT appears on the control panel Then follow these steps to set up the automatic media tracking system 1 Press gt Menu 2 Press A or W to select PAPER SETUP then press 3 Press gt to select ROLL PAPER REMAINING 4 Press to select REMAINING PPR SETUP 5 Press W select ON and press OK 6 Press amp to go back to REMAINING PPR SETUP 7 Press W to select ROLL PAPER LENGTH 8 Press then select the length of the roll media loaded in the printer from 15 to 300 ft 5 to 99 5 m then press OK 9 Press lt then press W to select ROLL LENGTH ALERT 10 Press then select the length at which you want to receive an alert message from 3 to 50 ft 1 to 15 m then press OK 11 Press f to exit the menu Using Film and Other Media 49 Placing the Roll in the Printer 1 Open the roll paper cover left 50 Using Film and Other Media 3 Set the roll on top of the pri
74. oblems e Solving miscellaneous printing problems e Solving paper problems including clearing paper jams e Uninstalling and reinstalling the communication driver Diagnosing Problems The printer includes a number of ways to help you diagnose problems e To identify the most common problems check the messages and lights on the control panel See pages 106 through 111 for more information e To determine whether the problem is caused by the printer itself print a status sheet from the control panel See page 81 for instructions e Review the FAQs at www proimaging epson com for possible solutions e If none of the suggested solutions in this chapter solves your problem contact Epson as described under Where To Get Help on page 11 106 Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer Paper Ink Paper release light light ePlaten light Power light Pause reset light LCD display When your paper runs out ink is low or a problem occurs a message appears on the LCD display and the lights on the control panel come on or flash Light Status Meaning Power light On The printer is turned on Flashing The printer is receiving data or turning off Paper light On No paper is loaded or the selected paper size is incorrect Flashing Paper is jammed or loaded incorrectly Ink light On An i
75. ollow these steps to remove the blade 1 Remove any paper from the paper path 2 Press Menu 3 Press V until MAINTENANCE is highlighted then press P 4 Press W until CUTTER REPLACEMENT is highlighted then press P 5 When the screen displays EXECUTE press OK The paper cutter moves to the replacement position 6 Turn off the printer 7 To remove the cutter cover press in the tab and pull it down Maintaining and Transporting the Printer 95 8 Loosen the screw using a Phillips head screwdriver 10 Dispose of the cutter in accordance with local regulations 96 Maintaining and Transporting the Printer Note Reinstall the optional SpectroProofer if necessary following the instructions that came with it Installing the New Cutter Remove the new blade from its package then follow these steps to install it 1 Attach the new cutter to the holder Align the white pin with the white hole as shown 3 Insert the cover then press it closed Maintaining and Transporting the Printer 97 4 Turn the printer back on 5 Run the Cutter Adjustment from the Maintenance Menu on the control panel After you print the pattern put the two cut pieces together and select the pattern with the most precise cut between the two colors Select the pattern number on the control panel and press OK Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system du
76. on page 83 Solving Problems 111 Message in alphabetical order Explanation Response SpectroProofer ERROR There is a problem with the optional SpectroProofer Note the error number and see your SpectroProofer manual for details WRONG MAINT TANK RIGHT SIDE MAINT TANK WRONG TYPE INSERT CORRECT TANK A non genuine maintenance tank is installed Replace the maintenance tank with a genuine Epson maintenance tank see page 97 WT INK MAINTENANCE REQUIRED REMOVE AND SHAKE WHITE INK CARTRIDGE It s been a month since the white ink cartridge was shaken To prevent possible clogging the printer stops working To continue printing you must shake the white ink cartridge See page 79 for instructions 112 Solving Problems Improving Print Quality You can often improve print quality by doing the following e Runa nozzle check and cleaning cycle See page 83 for instructions e Align the print head See page 87 for instructions If these suggestions don t help try the solutions in the following table Problem Solution Your print has poor print quality If you see incorrect or missing colors or if your print has horizontal banding check the following b Runa nozzle check and clean the print head if necessary See page 83 for instructions bd Check the ink indicators to see if you are low on ink If you replace ink cartridges with the printer turned off th
77. orm a white ink refresh as described on page 86 If you still see no improvement contact Epson for assistance 86 Maintaining and Transporting the Printer Note If the printer detects clogged nozzles it performs a single cleaning cycle by default You can increase the number of cleaning cycles up to three with the AUTO CLEANING TIMES setting in maintenance mode see page 92 Refreshing the White Ink Supply If the white ink density in your printouts is inconsistent even after cleaning the print head you may need to refresh the white ink supply especially if the printer hasn t been used for more than a year This helps clear any white ink components that have settled in the supply line Before starting make sure you have already shaken the installed white ink cartridge as described on page 79 1 Press Menu 2 Press V until MAINTENANCE is selected then press P 3 Press W until CLEANING is selected then press P 4 Press V until WT INK REFRESH is selected then press gt 5 Press OK to start the refresh process 6 Wait several minutes for the process to complete then print a nozzle check pattern page 83 to verify that the white ink nozzles are working Automatically Checking and Cleaning the Print Head By default the printer checks the print head on a regular basis and cleans it if necessary This is done without printing a nozzle check pattern or using any paper You can specify how often you want th
78. page After it is finished the sheet stays in the printer To remove your print press the W button while holding the sheet Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or thin paper you may need to adjust the platen gap setting STANDARD is the default setting However if print quality is not satisfactory when using very thin or very thick stock you may need to change this setting I 2 5 Press gt Menu Press gt again to select PRINTER SETUP then press to select PLATEN GAP STANDARD is selected as the current setting Use the A or W button to choose NARROW WIDE WIDER or WIDEST Press OK to save the setting A check mark appears next to the selected setting Press 1 to exit the menu If you ve selected a non standard platen gap the following symbols appear in the corner of the display to remind you of the narrow or wide setting pce Widest PGE Wider PGE Wide PGE Narrow When you switch media don t forget to change the setting back to STANDARD 70 Using Film and Other Media If you re printing on non Epson media you may want to customize the settings for your paper See page 73 for more information Using the Paper Basket The paper basket attaches to your printer and catches your paper printouts as they come out The basket keeps your printouts from getting dirty or scratched You can set it up either to catch the paper under the printer
79. page 87 to align the print head After the alignment is complete return to this chapter and follow the remaining instructions to finish setting up your printer Setting Up the Printer 41 Connecting to Your System You can use USB and or Ethernet network connections For USB connection make sure your system has the appropriate port and you have a standard shielded cable up to 10 feet 3 m in length To connect to a network hub you need a standard RJ 45 CAT 5 network cable To connect directly to your computer s network interface you need an RJ 45 CAT 5 crossover cable 1 Make sure that both the printer and the computer are turned off 2 Plug the interface cable into the appropriate port on the printer USB connection Network connection 3 Plug the other end of the cable into the appropriate connector on your computer or router Installing the Software Follow these steps to install the software for your printer Windows only 1 Make sure your printer is turned off 2 Turn on your computer 42 Setting Up the Printer Note You can check for a newer version of your driver on the Epson support site at epson com support U S or epson ca support Canada If you see an AutoPlay window click Run Setup exe If you see a User Account Control screen click Yes or Continue Note If you see a Found New Hardware Wizard screen select No not this time click Next and click Next again
80. ppears blurry or smeared Make sure the type of paper you loaded matches the paper setting you selected on the control panel and in your printer software Make sure you re using compatible media and it was stored in a dry humidity free environment If necessary load new paper If you re printing on Epson film be sure to use the film basket to catch ejected media see page 59 If you re using cut sheet media make sure the printable side is face up If ink is smeared on the front of your print the paper feed rollers may be soiled See page 99 for cleaning instructions If ink is smeared on the back of your print make sure PAPER SIZE CHECK is ON in the control panel menu This prevents printing beyond the edge of the paper and soiling the inside of the printer Clean the paper path as described on page 99 If ink is smeared on the bottom edge of your print the paper is curled toward the printable side Flatten the paper or curl it toward the other side You experience problems using non Epson media or a non supported Epson paper type Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film it is possible to print on other selected Epson paper types Check the Epson Pro Imaging website at www proimaging epson com or your Epson Professional Imaging Authorized Reseller for compatible media You may need to adjust the settings for the paper in your printer software See the instructions included with the p
81. ring the initial ink charge and manual and automatic print head cleaning When the tank is almost full the message MAINTENANCE TANK NEARLY FULL appears on the LCD display When the tank is completely full the printer stops working and MAINTENANCE TANK FULL appears on the LCD You cannot print until the tank is replaced You can check how much space remains in the maintenance tank by viewing its icon on the control panel shown below You can also check its status using the menus see page 82 or by printing a nozzle check sheet see page 86 Ls i ae at 32ft arae ee 0 n amp AN Maintenance tank status er ewt The icon shows the approximate amount of space remaining in the tank Replacement tanks are available part number C12C890191 See page 10 for details 98 Maintaining and Transporting the Printer WARNING If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them immediately with water Caution Be careful not to spill ink from the maintenance tank when removing it Hold it upright at all times and dispose of it carefully Follow these steps to replace the tank r Grasp the handle at the bottom of the tank on the side of the printer and gently pull it out Then place the tank in the plastic bag included with the new one Place the used tank in the plastic bag included with the new tank and dispose of it carefully Insert the new tank
82. roof CrystalClear ePlaten and PhotoEnhance are trademarks and Epson Preferred and myEpsonPrinter com are service marks of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice 2010 Epson America Inc 1 10 CPD 27919 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the r
83. rt Sheets Tae cane acts areena oa a i e a ii a e TNE 123 Printable Ated esa fra aane sue ga o aia E EE Soa a esa 123 Ink Ca rmtidges seeen Beaune cit A AE E NA A AE N 123 B Control Panel Summary Control Panel Buttons and Lights i si a ace Mi a aes Ae tea 125 LGD Display Tens i nens tepna e ni ahead hte ned aero 127 Menu Setting Summary 6 eee eee 128 Index Introduction Note The CD which includes the Network Guide is for Windows only Macintosh users can view the guide at epson com support U S or epson ca support Canada Select your product then choose Documents amp Manuals This Users Guide provides important information on setting up and using your printer loading paper and replacing ink cartridges It also tells you how to maintain your printer to keep it working at its best and provides troubleshooting tips in case you have a problem For additional information see the following The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance loading paper replacing ink cartridges and other components cleaning and aligning the print head and using the printer s menu system Attach it to your printer for easy reference e The on screen Network Guide on the CD ROM provides instructions for setting up and using your printer on a network Warnings Cautions Notes and Tips Please follow these guidelines as you use this book WARNINGS must be followe
84. s used on the printer s control panel menus Adjust the maximum value for roll paper tension Run a super strong cleaning cycle Change the number of cleaning cycles the printer automatically performs when it detects clogged nozzles Return all of the printer s control panel settings to their default values Follow these steps to use maintenance mode I 2 Make sure the printer is turned off Press and hold the f button then press the power button and hold it until the printer turns on and the LCD displays MAINTENANCE MODE Note The CUSTOM setting in maintenance mode is not normally used Maintaining and Transporting the Printer 93 Use the W and A buttons to select the settings described below If you need to back up to the previous menu level press lt 4 To change the language on the LCD display press Y to highlight LANGUAGE then press P Press W until you see the language you want then press OK to select it The printer exits maintenance mode and returns to normal operation To change the units of measurement press V to highlight LENGTH UNITS then press P Press V to switch from METRIC to FEET INCH then press OK to select it Press lt when done To change the temperature units of measurement press V to highlight TEMPERATURE UNITS then press P Press V to switch from C Celsius or centigrade to F Fahrenheit then press OK to select it Press lt when done To change the maximu
85. secure the rods pins cannot be removed 8 Set the basket upright then press the straps onto the film basket in the indicated positions Note Do not place heavy Now go to Completing Setup and Connecting the Power Cord on objects such as paper page 34 rolls in this basket or it may get damaged The basket can support up to 6 6 Ibs 3 kg 34 Setting Up the Printer Completing Setup and Connecting the Power Cord 1 Attach the manual holder to the left or right side of the stand Store the printer manuals in the holder 2 Unlock the casters Then move the printer to the place of use The casters are meant for moving the printer for only a short distance Lock the casters after moving Setting Up the Printer 35 Tip After removing 3 Remove any packing tape and plastic film Check these areas protective materials touch a metal part of the e the front cover printer to discharge static a e i electricity the ink compartment covers e the maintenance tank s 36 Setting Up the Printer 5 Open the front cover and remove the tape and packing material Save the packing material in case you need to ship the printer 6 Close the front cover 7 Connect the power cord to the AC inlet on the back of the printer Setting Up the Printer 37 8 Attach the cable guides to the left or right side of the printer back and route the power cord
86. sheet stays in the printer 7 To remove your print press the V button while holding the sheet 68 Using Film and Other Media Loading Heavy Sheets Make sure you load paper in the portrait orientation short edge first 1 Make sure the printer is turned on and the roll paper cover is closed 2 Press the lt Paper Source button until the J sheet icon appears on the LCD display Note You may need to increase the suction by pressing the A button This helps hold the paper in place during loading and printing 3 Press the va button 4 Feed the sheet into the paper slot Make sure the right and top edges of the paper are straight and aligned with the horizontal and vertical lines on the printer aay t E Z igi MM 5 Press the A button Wait for the paper to move into position automatically or press the Il T button to move the paper into position right away Note If you notice head strikes on your prints make sure your paper is flat You can also try changing the PLATEN GAP setting to WIDE If that doesn t solve the problem try changing it to WIDER Caution To avoid damaging the printer make sure you do not select the NARROW setting when you print on thick media Using Film and Other Media 69 If you see a question on the display about paper settings select Yes if the settings are correct or select No and then change the settings Press OK to save your settings Print your
87. sket to adjust its height 6 Slide the basket into the channels on the guides Make sure the basket is inserted all the way 64 Using Film and Other Media Tip For best results loop the cord around the top metal bar before hooking it Removing and Storing the Film Basket When you re done using the film basket you can remove it from the printer and fold it up for storage as described below 1 Pull straight back on the film basket to detach it 2 Fold up the basket as shown Use the storage cord to keep it closed Using Film and Other Media 65 Using Epson Paper Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film it is possible to print on other selected Epson paper types Check the Epson Pro Imaging website at www proimaging epson com or your Epson Professional Imaging Authorized Reseller for compatible media Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs If you use non Epson paper or other media you may need to adjust the settings for your paper See page 73 for instructions The following table shows the paper sizes you can use Supported paper sizes Roll paper Cut sheets 10 to 24 0 in Letter size up to 24 in Width 203 to 610 mm 610 mm 2 in core 147 6 ft 45 m Up to 62 inches 1580 mm Length 3 in core 662 7 ft 202 m Maximum 2 in core 4 in 103 mm externalroll 3 in core
88. square pole 8 Push the black plastic connectors onto the posts on each side of the stand Setting Up the Printer 27 9 Snap the back pole into the holders as shown 28 Setting Up the Printer 11 Insert the rod into the fabric channel Setting Up the Printer 29 13 To keep the cloth off the ground loop the tabs over the ends of the rod as shown 15 Make sure the paper guides hang straight down then fold the paper basket all the way up so it s in the vertical position 30 Setting Up the Printer Assembling the Film Basket The film basket is used when printing on special media such as Epson ClearProof Film and can be detached and stored when printing on paper see page 64 Follow the steps below to prepare it for use 1 Make sure you have all the parts shown below Scissor arms Film basket guides and pins 2 Position the film basket guides as shown with the channels in the guides facing each other Setting Up the Printer 31 Note Once inserted the 3 Insert the pins through the guides pressing them into place pins cannot be removed 4 Open one of the scissor arms as shown Insert two long rods A and one short rod B into the plastic connectors 32 Setting Up the Printer 5 Feed the basket cloth onto rods A and B as shown Setting Up the Printer 33 Note Once inserted the 7 Insert six pins into the plastic connectors to
89. the printer during this process When the uni directional alignment is finished press Menu Select HEAD ALIGNMENT select ALIGNMENT and then select AUTO Select BI D and press OK to start the alignment process Replacing Ink Cartridges Before you begin a large print job you should check your ink levels If one of your cartridges is low you can replace it before you start Or you can wait until the ink is expended replace the cartridge and then continue the job without any loss of print quality However it is best to replace a low ink cartridge before starting a large print job The easiest way to check ink levels is from the control panel LCD display The icons show the approximate amount of ink remaining The numbers above the icons correspond to the 11 ink cartridge slots on the printer j seo m Anta T 32ft 712345 6 7890 amp Ink cartridge AN Maintenance status l tank status eP 67 ewT If necessary you can also check the percentage of ink remaining in each cartridge with the Printer Status menu as described on page 81 Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the cartridge after the replace cartridge
90. ton up Paper Ink Paper release ePlaten light light Head cleaning button light and button Power light and button OK button Menu button Paper cut button Ink open button Paper feed button down Pause reset LCD Paper source button light and button display See Checking Error Messages and Lights on page 106 for instructions on responding to problems indicated by the printer lights Button Description Power Turns the printer on and off Il 1 Pause reset Stops printing temporarily Restarts printing when printing was paused In menu mode returns the printer to READY state When held for 3 seconds deletes the print job gt Menu Accesses the printer menus Selects menus and settings within menu mode During printing enters the Printer Status menu lt Paper source Selects the paper source D sheet D roll auto cut on or roll auto cut off Goes back to previous menu within menu mode 126 Control Panel Summary Button Description v Paper feed down Feeds the paper forward when loaded Press and hold to feed paper faster When paper is unlocked reduces paper suction Changes setting parameters within menu mode A Paper feed up Feeds the paper backward to the printing position When paper is unlocked increases paper suction Changes setting parameters within menu mode OK Executes setting changes within the menu system When held for 3 se
91. tridges 5 seconds Setting Up the Printer 39 Note the location of the slot corresponding to each cartridge Left ink bay Right ink bay Slot no Cartridge Slot no Cartridge 1 Cyan C 7 Vivid Magenta VM 2 Orange O 8 Cleaning Liquid CL 3 Yellow Y 9 Green G 4 Light Cyan LC 10 Photo Black PK 5 White WT 11 Vivid Light Magenta VLM 6 Cleaning Liquid CL Install the ink cartridges in the printer Hold each cartridge with the arrow pointing toward the printer then insert it into its slot until it clicks into place Make sure you insert each cartridge all the way into the correct slot 40 Setting Up the Printer Caution Charging takes about 15 minutes Never turn off the printer remove the maintenance tank or open the front cover or ink covers while the power light is flashing or you may damage the printer 6 After installing all 11 cartridges close the ink covers The printer begins charging the ink delivery system and the power light flashes After ink charging is completed you need to load paper before READY will appear on the display Aligning the Print Head Before using your printer you need to align the print head for best results 1 Load the bundled roll paper included with the printer See page 49 for instructions on loading roll media When you re prompted to choose the paper type select Bundle Roll Paper 2 Follow the instructions on
92. ufficient to clear the nozzles The power cycle uses a large quantity of ink so it is recommended only as a last resort To use power cleaning the cartridges need to be at least 50 full replace a low cartridge if necessary After cleaning you can reinsert the old cartridge 1 Print a nozzle check pattern to make sure the print head needs cleaning as described on page 86 2 Make sure the printer is ready and the ink Check light on the printer s control panel is not on or flashing 3 Press the A gt A cleaning button on the control panel 4 Press A or to select one of the following e NORMAL CLEANING Press OK to start the cleaning cycle e CLEAN COLOR PAIRS Press OK select the color pair you want to clean then press OK to start the cleaning cycle e POWER CLEANING Press OK to start the cleaning cycle 5 When cleaning is finished and the power light stops flashing print the nozzle check again to confirm that the head is clean For effective cleaning always run a nozzle check between cycles If the nozzle check pattern is still missing segments or has deflections you can run a normal cleaning cycle up to three times If that doesn t work try running a power cleaning cycle If necessary turn the printer off and leave it overnight to dissolve any dried ink then clean the print head again the following morning with a normal cleaning cycle If you continue to detect a problem with the white ink nozzles perf
93. ulated use a toothpick or similar tool to remove it 6 Remove the film and paper baskets Then clean away any dust or dirt around the leg assembly using a soft brush 7 Ifthe outer case is dirty clean it with a soft clean cloth dampened with mild detergent Keep the ink cartridge compartments closed to prevent water from getting inside 8 To wash the paper basket remove the shafts then machine wash with mild detergent and air dry Transporting or Storing the Printer If you are moving the printer a short distance for example in the same building you can roll it on its stand see page 102 To ship the printer a longer distance you should repack it using the original box and packing materials Follow the instructions below to prepare the printer for shipment If you don t have the original packaging you can purchase replacement packaging from Epson See page 10 for more information Caution Always turn off the printer by pressing the power button During shutdown the printer caps the print head and flushes it with cleaning liquid This takes several minutes to complete To prevent damage never unplug the printer during this process Tip For more secure transportation tape all doors and covers shut Maintaining and Transporting the Printer 101 Preparing the Printer for Shipment Press the O power button to turn off the printer Wait until the lights on the control panel stop flashing a
94. y dry before removing the backing Preparation Before Printing When printing with Epson film attach the film basket and use it to catch your prints see page 59 If you ve been printing with media other than Epson film paper dust may have accumulated on the platen This can transfer to your film during printing If necessary clean the inside of the printer as described on page 99 If the backing material has separated from the film or if the end of the roll is uneven or wrinkled cut off the end of the roll in a straight line before loading Do not remove the white backing material before loading the film in the printer The backing material protects the film from damage during printing Handling Media After Printing Remove each printout as it is dropped into the film basket If you allow printouts to stack they may get scratched To avoid marring do not touch the printed surface immediately after printing Handle the media by its edges only Removing the Backing Material Epson ClearProof Film has a thin white backing material that protects the media from damage during printing Wait until the print is completely dry before removing the backing 1 Apply a piece of adhesive tape to the backing material at one corner Use the tape to separate the backing from the film gt a an A Caution Static electricity is generated when removing the backing Keep away from delicate instruments when removing it

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