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Canon VB-C500VD

1. Disk drive settings Drive c local y 7 Maximum disk space used 32 ce h Add Network Drive Delete Network Drive r Storage server status The storage server is running Stop Storage Server Start Storage Server Logon settings et 3 8 Set the Settings Tab How to set the Settings Tab Changing the Storage Server name Enter a new name in Storage Server Name to change the Storage Server name You can use up to 20 characters Storage Server Settings Storage Server Mame Siroage Server 1 Tip lt is recommended to use an easy to understand name if you are using multiple Storage Servers Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers via proxy server you may need to configure proxy settings See P xiii if you use a proxy server 1 In the Storage Server Ploxy field tick the Enable the following ploxy server box 2 Enter the Proxy server address and Port Storage Server Proxy The following proxy is used by the Storage Server to access Camera Servers Enable the following proxy server Proxy server Fort 80 For more information on proxy server usage contact your Camera Server administrator 9949 9194 UOIeINBIUOD 137199 BHeIOIS S Set the Settings Tab Enter Recorded Video Settings 1 2 Maximum retained history Check the Maximum retaine
2. cee ece eee eee 4 39 Ne 4 59 Select Multiple Video Windows 5 35 Smart Shade Control ccecce 5 42 Video Window States 5 36 Viewer Shade Control 5 47 VIS usa E E A T 4 3 How tO Launch oooccoocccccooccncnnccnnnnoconononononionononos 4 3 Operation FIOW caceres meristana 5 4 Viewer Setting oooccccccccninnnononinononnnonnnnonrononnnnnos 5 13 Administrator Ta iodo 5 14 Audio Transmission Setting ooooccccccconccccno 5 17 Focus Operation Setting occcccccconcnonononns 5 17 Launch by Connecting to the LOCAMNOST carte te nbn tenes ica inanin 4 4 5 7 Launch Storage Server by Specifying the VE CESS arinena Tio 4 5 5 7 Proxy Server Setting 5 17 Select Master Storage Server 5 14 Set Event Notifications ooooooccccnonccccononiocos 5 15 Set Event PODIO Semarnat ptes 5 14 Set layout of the Viewing Sereen ie 5 14 CN A st eaiatrenaneechan 5 11 superimpose Date and Time 5 18 Viewer Only Mode 1 19 5 8 Viewer Shade Comntrol ccccccccccssseseceeanseeseaeeees 5 47 VK Event Information snoot 9 34 VK EVENS cococccocccnccnncccnccnncncncnnonnnnoncncnnonnnnnncnnnnnnnnonos 6 3 SN 4 3 VMIK LME i wiaetivadsesnaeiindiduanenaadavetevannddint bas berri 1 28 10 9 Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 1198 USA O If you have any questions call the CANON
3. 3 Note Recording schedules should be set in order to record video Even though you click OK video recording will not start immediately Tip Contents of the Add Camera Server dialog will be different depending on the type of connected Camera Server 4 18 Register Camera Server Connect to Camera 1 Enter the Host Name or IP address in Host Name or IP then enter the port number for the Camera Server in Port The Host Name or IP should be 255 characters or less each label separated by a period must be 63 characters or less the IP address must be 15 characters or less each label separated by a period must be 3 characters or less and the Port must be a figure within the range from 1 to 65535 Connection Settings Host Name or IP 192 168 100 1 Fort so Camera Server Name Camera User Mame root Password EERE Connect 2 Enter the user name and password to connect to the Camera Server Enter the user name in User Name and password in Password The settings are then saved to the Storage Server 3 Note O Use the user name and password configured on the Camera Server If the user name and password are not sure ask for the System Administrator of the Camera Server O Storage servers and VK Viewers do not support IPv6 3 Click Connect Once the Viewer has connected with the Camera Server a tab is shown next to the Add Camera Server dialog 3 Note e You must click Connec
4. Sensitivity 240 Low A High Tip The sensitivity can be set to Low Med or Med High To set check the Detail Settings checkbox and click the Settings button When the Detail Settings dialog box is displayed click Low Med to set the sensitivity in the range of 1 to 128 or Med High to set in the range of 129 to 256 Set the Area Ratio Area Ratio is the degree of change of area ratio against the defined detection area detected as motion Click and drag the Area Ratio slide bar to any position from 0 to 100 This establishes the proportion of image inside the Active Region dotted frame allowed before motion is detected Area Ratio 50 0 g 100 When you drag the slide bar the black vertical line in the Detection Indicator will move to reflect the change in specified Area Ratio Area Ratio marker Tip Although the duration for recognizing motion is fixed at 0 2 seconds this can also be changed if necessary To change this setting select the Detail Settings checkbox and click the Settings button The Detail Settings dialog box is displayed and the value can be change in the range of 0 0 to 5 0 seconds 4 50 Set Motion Detection Recording Step 4 Set the Detection Regions VB C500VD VB C500D VB C60 1 If you want to partition the detection region for notifications check area the Notice events with the area name when motions are detected checkbox 2 Ch
5. e None You can arrange Video Windows freely e Alignment Grid display a grid of dots in the Viewing Area You can re size Video Windows using the grid Small Grid Medium Grid and Large Grid display a small 160x120 medium 320x240 or large 640x480 grid where you can place Video Windows using the grid e Custom Grid You can set the grid size gt P 5 28 5 24 Arrange and Save Layouts E Alignment Grid Select the Alignment Grid from the Layout Grids sub menu The Viewing Area displays a grid of dots When you place a Video Window it snaps to the grid boundaries Drag drop and re size a Video Window 1 In the Camera Selection Area click a thumbnail image and drag its selection boundary onto the Viewing Area grid Network Video Recorder VK 64 Storage Server1 File Edit View Help lt D D J D D D gt O o 2 Move it to the position you want to display When you release the mouse the size and position are adjusted to match the layout frame ETWO vid ECO File Edit View Help Loca Shopping Mall Zone c tion ing Ma X Checkout Area z 4 To re size the Video Window click any corner and drag the image outwards to snap to a larger grid area Release the mouse button When you release the mouse the size and position are adjusted to match the layout frame 5 25 Arrange and Save Layouts Create and align more Video Windows Click
6. 3 Note When you delete camera server s presets please be sure to check presets of VK 64 VK 16 4 60 Set Preset Tour 3 Note If the following warning appears change the settings according to the tables below Warning example Network Video Recorder VK 64 v2 2 Es Attention E The current Preset Tour settings might require you to repair the Pan Tilt machine soon Please note that the repair of consumable mechanical parts such as the Pan Tilt machine may not be covered by the guarantee Recommended Preset Tour settings to reduce the machine load Change the Preset Tour duration within 2 40 at the Start Time and End Time setting Adjust the Preset Tour configuration so that the total amount of camera movement angle time becomes small Set the pause time to the preset position longer than the Pause sec setting Click the Cancel button to return to the setting screen Cancel Click Cancel to return to the setting screen Click OK to save the current settings If you are using the Preset Setting Tool click Save on the setting page of the tool Endurance of VB C50i and VB C300 s pan tilt mechanisms are approximately 100 000 round trips at the full range The total tour time depends on the combination of the movement rate movement range and still time See the following tables Total tour time for 100 000 round trips in the pan direction estimated Movement rate P
7. Configuration and Preferences Storage Servers Locations Zones Status of camera servers connected to Storage Server 1 Ej Add Storage Server J Edit G Find Camera Servers Gj Add Camera Server C Edit Camera Serve Status E Storage Server 2 a Information Shopping Mall Checkout Canon VB Record Recording 0 008Mbps 320x240 E Storage Server 3 a Register 1 Shopping Mall Checkout Canon VB Motion Recording 0 232Mbps 320x240 a Register 2 Shopping Mall Checkout Canon VB Record Motion Recording 0 800Mbps 320x240 Es Level 1 Office Shopping Mall Checkout Canon VB Sensor Idle Front Entrance Shopping Mall Checkout Canon VB Record Motion Record D 768Mbps 320x240 Shopping Mall Checkout Canon VB Motion Monitoring 320x240 Shopping Mall Checkout Canon VB None Idle Shopping Mall Checkout Canon VB Sensor Monitoring 320x240 Shopping Mall Checkout Canon VB None Idle 8 Finance Room Shopping Mall Checkout Canon VB None Idle Save Changes Discard Changes The bottom right hand corner of the Camera Summary window consists of two buttons Save Changes and Discard Changes Save Changes Discard Changes Click Discard Changes to cancel any changes you have made Return to the Viewer Screen If you wish to return to the Viewer Screen select Viewing Screen from the View menu bar Edit Camera Server AAA A A The righ
8. Set Events Tab How to Set the Events Tab Set the Priority for the Event Select the priority for the event from drop down menu for each setting item Recording engine started 1 Highest 2 High 3 Medium 4 Low 5 Lowest Remote trigger 1 Highest 2 High 3 Medium 4 Low 5 Lowest Recording 1 Highest 2 High 3 Medium 4 Low 5 Lowest Data file set 1 Highest 2 High 3 Medium 4 Low 5 Lowest User log in 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space warning 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space deletion 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space rec suspended 1 Highest 2 High 3 Medium 4 Low 5 Lowest Camera Server Connection error 1 Highest 2 High 3 Medium 4 Low 5 Lowest Change recording frame rate 1 Highest 2 High 3 Medium 4 Low 5 Lowest Failed to map a network drive 1 Highest 2 High 3 Medium 4 Low 5 Lowest Values shown in bold are the initial setting priority 3 Note O Events associated with Recording User log in and Failed to map a network drive do not appear in a Viewer s Timeline gt P 5 48 Live Events Log gt P 5 56 or Event Search Dialog gt P 5 58 e To detect such a event set the e mail notification using the Event Notification tab gt P 3 23 3 22 Set the Event Notification Tab Event Notification tab in the Storage Server Configuration
9. An error occurred while saving the settings in the Camera Summary window An attempt was made to delete a Storage server other than the Master Storage server Are you sure you want to delete storage server lt storage server name gt Are you sure you want to delete location An attempt was made to delete the Camera lt location name gt location Summar y Are you sure you want to delete zone window An attempt was made to delete the zone lt zone name gt Are you sure you want to delete camera An attempt was made to delete the camera server lt camera server name gt server An attempt was made to close the Camera Summary window without saving the changes Do you want to save your configuration changes An attempt was made to save the settings however saving the Master Storage Server settings failed There has been an error saving the configuration on the Master Storage Server Connect to The master storage server host name is Master invalid Please specify a valid host name or Storage IP address An attempt was made to connect with an invalid host name IP address Server dialog The master storage server port is invalid Connection Please specify a value between 1 and Error dialog 65535 An attempt was made to connect with an invalid port number Proceeding will delete any schedules Edit Camera associated with the following lt camera Server dialog server name gt Click
10. JE Cpq 7646 JE Cpq7675 jE Cpq 75 JE Cpq7759 JE Cpq 756 3 Enter the user name and password to access the network drive in the respective fields and click OK Be sure to use different user name and password from the logon user name and password for the local system account If addition is successful the added drive appears on the drive selection pull down menu 3 12 Set the Settings Tab To remove a network drive 1 Click Delete Network Drive 2 Select a network drive and click OK to delete the selected drive from the Storage Server Delete Network Drive Delete Drive ha Wopg F529 Drive cancel Folder 3 Note e About Network Drive VK 64 VK 16 can record videos on a drive on the network The drive type is shown at the head of the Drive drop down menu as Internal disk local Network drive network e About Video Recording Operation If disk space is not enough to cover the specified value configured with Maximum disk space used the retained duration of recorded video may be shorter than the specified period or the recording may be temporarily stopped Please be sure to perform sufficient tests before starting operations O For details about disk space management on the Storage Server see Important Disk Space Management gt P 3 17 e Windows does not allow a user who has logged in with a local system account used for normal service management to add a network d
11. O pe 3 Y pe 0 D x lt D pe o 0 D F JJ 4 O O 2 gt Q ep O y O o E O Set Motion Detection Recording US Set Motion Detection Recording Settings The Motion Detection recording starts when a motion has been detected Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings Some items in the Motion Detection Settings window overlap with the items in the Add Schedule Item and Edit Schedule Item dialog In Motion Detection recording the settings in the Motion Detection Settings window take precedence Preset and Exposure Compensation settings in the Add Schedule Item and Edit Schedule Item dialog are applied to the Motion Detection recording 3 Note e The Motion Detection function is not suitable for conditions where high reliability is required lt is not recommend using this function in situations where high reliability is required such as for monitoring purposes Canon accepts no liability whatsoever for faults etc resulting from the use of the Motion Detection e Votion detection is performed by the Storage Server or Camera Server whichever selected in the Motion Detection Settings window If the Camera Server executes motion detection motion detection is not available while the Camera Server is performing the pan tilt or zoom operation motion detection by the Storage Serv
12. Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded 7 Enable Protected Mode requires restarting Internet Explorer Custom level Default level Reset all zones to default level Settings for registering Trusted sites are now complete 1 14 Notes on Operating Environment Windows Server 2008 Enable Sound to Use Audio Functions The sound function is disabled by default in Windows Server 2008 To receive audio signals using the VB C500 VB C60 Viewer follow the procedure below to enable sound function MSIAIIAO W JS S a 1 Inthe Control Panel click Hardware and Sound E Control Panel O x QO E Control Panel X gl 2 File Edit View Tools Help Control Panel Home System and Maintenance Classic View 6 Open Device Manager User Accounts W Add or remove user accounts View event logs Appearance and Personalization Y Firewall Adjust screen resolution s Network and Internet EL Y View network status and tasks Cad Set up file sharing Hardware and Sound Play CDs or other media automatically A Security e Check for updates Ay cunas desktop anit amie w Allow a program through Windows Change the color scheme E 4 Clock Language and Region Change keyboards or other input methods Change display language D Ease of Access Let Windows suggest settings Printer Optimize visual display Mou
13. This is recorded when the proxy server returned an HTTP 508 error which occurs when the proxy server failed to connect to the camera server Service Unavailable This is recorded when the proxy server returned an HTTP 504 error which occurs when the proxy server could not receive a reply from the upper proxy Gateway Time out Wininet Error Codes Codes Error Messages Description A request timeout occurred It indicates that 12002 The request has timed out a a connection or request transmission failed The URL is incorrect Normally this does not d ccur however it may occur when an attempt 12005 The URL is invalid E j is made to connect to an unsupported camera server The host name could not be resolved This error indicates when a host name that is not 12007 The server name could not be resolved registered in DNS is specified or that a problem occurred in communication with DNS Y O Cc o 9 07 gt O O gt Q The operation was canceled usually because The communication was canceled This error 12017 the handle on which the request was operating is not a problem it may be recording during was closed before the operation completed normal operation l The connection to the camera server failed 12029 The attempt to connect to the server failed Normally 12002 is recorded sor nce Sener hae sean The connection to the camera server has been 12030 disconnected The disc
14. Error Codes in Log File gt P 9 31 Failed to start the recording mode Recording video stream requests were Change the settings such that the stream for Camera made to the VB C500VD VB C500D recording video stream request is only lt IP address of VB C60 from multiple Storage Servers made by one unit camera gt Access Engine Log A list of messages shown in the Storage Server log file nvr_ae_log_ lt N gt txt lt N gt is either O or 1 is shown below These messages are generated by the access engine Win32 service that runs as part of a Storage Server NVR Access Engine startup complete It indicates that startup of the access Log level lt log engine has been completed level gt No action is required NVR Access Engine has finished shutting The access engine has been stopped No action is required down 9 29 Messages List VK 64 VK 16 Viewer Logs A list of messages shown in the VK Viewer log file nvr_viewer_log_ lt N gt txt lt N gt is either O or 1 is shown below Messages Action Cause CHttopVbSetng Thread inet error lt wininet error code gt winsock error lt Winsock error code gt count lt Number of occurrences gt voc_HttoCommanad in et error lt wininet error code gt winsock error lt Winsock error code gt count lt Number of occurrences gt A network error occurred while communicating with the camera server This is recorded when a problem
15. Failed to create the MOV file Please check the write permission of the file Manual recording could not be started An attempt was made to save the layout sequence using a name that is already been registered as a layout or layout sequence The number of videos where MPEG 4 was selected as the Selection of receiving image exceeds 20 An attempt was made to delete a layout that is currently being used An attempt was made to add a layout folder without entering the name There are no recorded videos for the selected segment thus they could not be saved The Windows folder or Program Files folder was specified as the destination folder for files An error occurred when the image file was being created or while settings were being saved 9 21 Bu ooysa qno NY Messages List Adding Editing a Camera Server dialog Recording Schedule dialog Motion Detection dialog Sensor Event Settings Recording Schedule dialog 9 22 Server Add Edit Camera Add Edit Settings dialog Add Edit This camera server has already been set up without recording Please check your settings and try again Connection to the camera server could not be established Please verify that the host name or IP address user name and password are correct lt Communication Error Messages Details gt The storage server of this version does not support the specified camera Connection to the
16. O Capture Still Frame images are saved in bitmap format Zoom In and Out of the Timeline Click Zoom In to zoom into a time period in the Event Display Area Click Zoom Out to zoom out a time period in the Event Display Area EL zoom In tt zoom Out Click event to select it When you click an event to select it the associated Video Window will display the event s Jump to Time Extract Video Return to Live gt Click A time segment with darkemcolomindicates eventito that recorded vide exists for that period oan Move mouse over event to get details me register 21 Manual recording admin starting 10 45 07 PM Camera Name Type of event User Name Time of event 5 53 lt D D J D D D gt O o Use Timeline and View Events mE Daylight Savings Indicator The Storage Server will adjust for Automatically adjust clock for Daylight Saving Time if configured in Date and Time property of the control panel as follows e When normal time has changed to Daylight Savings time time that is skipped is displayed in the Timeline as missing e When gaining time rewinding the clock back from 02 00 to 01 00 the extra time is duplicated Skipped Time Duplicated Time 3 Note Where Daylight Saving changes have occurred the Timeline display is still continuous Only the labels are affected E Extract video to save to a file A portion of video can be saved to another lo
17. Change the Camera Server s Settings Change the Camera Server settings as directed inP 4 17 through P 4 19 Finish Editing Click OK when finished The Camera Summary window reappears Save Edit Contents Register Camera Server The Edit Camera Server dialog appear The Edit Camera Server is identical to the Add Camera Server dialog you can also open the dialog by double clicking the menu To save edited Camera Server settings click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any modifications you have made Save Changes Discard Changes 4 25 jnp y S Bulplo9ay 18S pue Janes LWL Ja sibay S Register Camera Server Delete Camera Server The right hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server s from your system regardless of which tab you have selected Storage Servers or Locations Zones Delete a Camera Server 1 In the Camera Server list click a Camera Server to highlight it Status of camera servers at Location Shopping Mall a Find Camera Servers cy Add Camera Server Camera Server Storage Server E Jinformation Storage Server 1 a Register 1 Storage Server 1 a Register 2 Storage Server 1 a Level 1 Office Storage Server 1 a Front Entrance Storage Serwer 1 2 Click Remove Camera Server you can also press the Delete key on yo
18. D D D O D Set the Settings Tab Start or Stop the Storage Server Program Click Stop Storage Server to stop the Storage Server Click Start Storage Server to start the Storage Server Storage server status The storage server is running Stop Storage Server Start Storage Server If you need to stop the Storage Server Program you should inform all users connected to the storage server before you stop the storage server Change the Logon settings 1 If you need to log onto the Storage Server with another account when using a network drive click Stop Storage Server After the Storage Server stops click Logon settings The Log on as dialog appears Logon settings 2 If you are logging onto the Storage Server with a Local System account select Local System account If you are log onto the Storage Server with another account enter the account name in This account and password in Password and confirm password Log on as Local System account This account Fassword Confirm password 3 Click OK 4 Click Start Storage Server to start the Storage Server with the specified account 3 Note If you are using VK 64 VK 16 with NAS server you need to set up log on settings again after upgrading VK from v1 3 v1 4 v2 0 or v2 1 to v2 2 3 14 Set the Settings Tab Message When you have changed items affecting recording settings When
19. Edit 1 Schedule Type Select schedule type constitution Day Emperor s Birthday New Year s Day This will bring up the Edit Schedule Type dialog Enter a new name For example you may wish to change the name Company Holidays to Company Special Days 3 Click OK The new settings are saved and the dialog closes Schedule Name Company Special Days Cancel Delete a Schedule Type 1 In the Special Day Schedule window click a schedule type in the Special Day Schedule list to select it 2 Click Delete The schedule type is deleted Constitution Day Cuur e Loy Emperor s Birthday New Year s Day 3 Note If you delete a schedule type where there are dates associated with that schedule a warning will appear Delete the associated dates before deleting the schedule type 4 64 Set a Special Day Schedule Add and Delete a Day Select Date calendar allows you to select a day that can be used for the schedule type To add a day operate as follows Add a Day 1 Inthe Special Day Schedule window click a schedule type in the Schedule Type list for example Company Holidays created on P 4 62 and then in the Days list click Add i Schedule Type 2 Days Select schedule type Days to use this schedule CUu Ee Edy Emperor s Birthday New Years Day This will bring up the Select Date calendar see below 2 Click to select a day in the calendar th
20. SMTP server SMTP peT 17 Enter a Host Name or IP address and Port Number of User Name po M Enable authentication POP before SMTP for connection and m Password enter User Name Password and POP Server details POP Server pop Potio If this is enabled the Storage Server will attempt to perform a POP login before sending e mail that may be required for some SMTP servers Tip You can only register one e mail address in the To Address field If you want to send the e mail to multiple addresses use a group address Storage Server Configuration Dialog User Management Tab In the Storage Server Configuration dialog User Management tab allows you to set up users and their privileges User Management tab allows you to configure the following privileges e Administrator e Not Administrator Operator Administrator has access to the Viewer including Camera Server setup recording schedules and Viewer setup Ta Storage Server Configuration EX Settings Events Event Notification User Management Users Administrator admin _ Check to enable user to have Administrator privileges full access to configuration functions Use Add to add users to this field There is no limit to the number of users you can add Add Require authentication when starting this tool Check Require authentication when starting this tool box if needed a Click Apply to save ch
21. When the network recording software writes images received from cameras into the hard disk if the load mainly the load of writing into the hard disk of the PC on which the Storage Server is running is too high the software cannot write the images immediately If the amount of the image that is waiting to be written increases for a certain period of time the Storage Server considers the PC to be highly loaded When this happens the Storage Server stores images at intervals rather than storing all of the images the Storage Server received in order to reduce the PC load If you use this function you can avoid recording failure as much as possible even if your PC temporarily becomes highly loaded for some reasons When using this setting adjust the video recording frame rate so that it does not drop below 0 5 fps Note that events are generated when the network recording software starts and ends the operation of the function gt P 9 35 Changing the recording frame rate You can check the operating status of the function via the Event Search dialog gt P 5 58 If you do not use this function recording may be interrupted when the load on your PC is high This software cannot detect the recording interruption This function is disabled when the Resolution is set to MPEG 4 6 5 A O jo D Q O Q a z Q eb 9 3 0 gt Operational Guideline for Sensor Event Recording Proper O
22. ad did 2 3 AWU MEI alle sia tia 2 3 Upgrade from Version 1 0 TL a 13 14 2 0an 2T A A An 2 6 Ereparaion and Prec atilir iriure a e a di 2 7 Contents Chapter 3 Storage Server Configuration Reference OGhapter OV CIVICW cs ee a oe ele ee 3 2 Storage Server Configuration Dialog cccooocccccccnnnoccconcconccnannnncononnnnononaronnnnnnnnnnonnnnencnnnnos 3 3 FLOW UO ato a Sl id o sade ts 3 3 DOLE SMC ONIGUA UON triada tion 3 4 SELthe 66100 010 E TaD PAR OR OS O adeeb stedtnl us sued A 3 8 Howio Display ie SONGS Va A N o aci 3 8 How to set the Settings Tab occcccononnnnnonococnnononncnnnnnnononononnonnnnonrocnnonnnronononnonnnnrnnrnnnnnrnronnnnenanoss 3 9 Mess ada dados 3 15 Logon As Service Privilege ooooocccccccoocnonoccononocnnonononcnnonononnononnnnnnrnnnnnonnronnnnnnnnnonononnnonenneninennss 3 15 Important Disk Space Management occoocnccnccnccccncnccncnnnnnnnnncnnnnnnnnnnonnnnonnnnnnnnnonnnnonnnnnnnnnonaness 3 17 Disk Space Management Level msn idad iii 3 17 RanalladratE acen Leve iS ia 3 17 Low disk space warning level Calculation Method oooocccccocccccnnnnocncnnnniconnnnnononnnnnnnonnnnnnconnnonononenannnos 3 19 Threshold Level Calculation MESnod in 3 19 Emit eve WC aC Ulan MeN sristi addition 3 20 Calculation Example or Eac Leva ui id E T E dada 3 20 AS AO nene aa a ar a ete nacteodeeronteneesss 3 21 HOW TO Display the Events TaD mts da ai ibid 3 21 HOWio Setine Events
23. button gt P 5 54 Click to extract a segment of A jF El A y Waz 4 video to save as file ai Return to Live button gt P 5 55 Click to return the Timeline Playhead to the current time If you click this button while Zoom Out f Event Search JumptoTime Extract Vided Return to Live playing recorded video the selected Video Window will return to live video oe Timeline control gt P 5 49 Timeline Play Head gt P 5 50 Scroll forwards through the Drag the play head to a position on the current day or jump forward Timeline to start playing back recorded video incrementally by day or week from that time 5 5 Start the Viewer 3 Note To start the Viewer you need the user name and password set for the VK 64 VK 16 Storage Server E How to Launch Before launching the Viewer make sure your monitor resolution is set to 1024 x 768 pixels or more Start the Viewer To start the VK Lite Viewer double click VK Lite Viewer v2 2 on the desktop Or from the Windows Start menu click Programs gt WebView Livescope gt Network Video Recorder VK Lite v2 2 gt VK Lite Viewer v2 2 P K Lite r n ai VIEWED WA To start the VK 64 VK 16 viewer double click VK Viewer v2 2 on the desktop Or from the Windows Start menu click Programs gt WebView Livescope gt Network Video Recorder VK Series v2 2 gt VK Viewer v2 2 The connect opt
24. gt 90 0 3 Note When the free disk space has fallen below the value specified in the Low disk space warning level field an event occurs and an event notification mail is sent Also if the used disk space exceeds the value specified in the Maximum disk space used field recorded video will not be saved until the required free disk space is secured See P 3 17 for the disk space management 3 10 Set the Settings Tab Select Disk Drive Settings 1 Drive Select the disk drive to configure from the drop down menu 2 Maximum disk space used Check the box and enter a value in Megabytes MB or Gigabytes GB for example 50 This establishes the maximum disk space used for all video files on the specified drive Disk drive settings Drive C flocal Maximum disk space used 32 E Add Network Drive Delete Network Drive 3 Add Network Drive Add a disk drive on the network used as the network drive The added network drive is shown on the Drive drop down menu 4 Delete Network Drive Delete an added network drive Adding Removing a Network Drive E By adding a network drive you can save recorded video data on a network drive such as NAS Network Attached Storage in addition to the internal HDD If you add a network drive in the Storage Server Configuration window the drive will be added to the list of the pull down menu of the Add Camera Server a
25. seen and the user does not have the administrator privilege The shared layout sequence was started however there are no layouts that can be seen and the user does not have the administrator privilege The layout sequence was started however there are no layouts that can be seen You have the right to edit the layout sequence Designated a Windows or Program Files folder as the save destination for Capture Still Frame images The Windows folder or the Program Files folder was specified as the destination folder for snapshots There are no recorded videos for the selected segment thus they could not be saved Messages List Failed to trigger manual recording for camera lt camera name gt on storage server lt storage server name gt Viewing Screen Saving Managing Video Layouts Extracting Video The following message is added when the number of camera servers exceeds the licensing restrictions Number of licenses exceeded This will replace an existing layout of the same name Are you sure The number of MPEG 4 video windows exceeds 20 Do you wish to switch this video window to display MPEG 4 You cannot delete lt layout name gt because it is the current layout or it contains the current layout or layout sequence You must enter a non blank name Please check your settings and try again Could not save video because there was no data to record The image could not be saved
26. with fixed frame rate resolution and quantity 2 Video data volume per second If the video data volume per second by server exceeds values shown below you should consider multiple servers or review the recording conditions 3 Note O Every operation environment of VK 64 VK 16 is different due to different requirements and different hardware specifications and the figures provided below are just for the reference O Data volume per drive should be less than 21B Approximate Video Data Volume per Second The recording performance of VK 64 VK 16 v2 2 is as follows e For dedicated Storage Server Maximum amount of recorded data per server 5 5 MB sec or less when using SCSI SAS disk VGA QVGA JPEG 150 fps 440 fps MPEG 4 Total 44Mbit sec e For Storage and Playback Server Maximum amount of recorded data per server 3 MB sec or less VGA QVGA JPEG 90 fps 260 fps MPEG 4 Total 24Mbit sec 3 Note Data writing performance may be reduced than the approximate values given above depending on the hard disk or the RAID card in the PC 1 20 System Design Concept Required Hard Disk Capacity The size of the images varies depending on the configuration of the Camera Server the settings for Quality and Resolution and the complexity of the actual image Determining Required Hard Disk Capacity Determine the required hard disk capacity as follows 1 Determine the required num
27. 1 Canon VB None Idle H Warehouse 8 Finance Room Storage Server 1 Canon VB None Idle 2 3 Shopping Mall a a Save Schedule Discard Changes ront Entrance C CarPark Network Video Recorder VK CA v9 9 Save Changes Discard Changes Canon Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application And also you can customize the Viewing Area and save Layouts Location Shopping Mall v Zone Checkout Area y Recorded video from Storage Server s ow Capture Still Frame A Zoom Ou amp Event Search Jump to Time Live video from Camera Servers System Operation Overview VK 64 VK 16 Overview Network Video Recorder Network Video Recorder is software for viewing video recording video and audio and playing back video from multiple network cameras hereafter referred to as Camera Servers This Supports viewing and recording JPEG and MPEG 4 video bidirectional audio communication and recording audio Composition of Network Video Recorder Network Video Recorder consists of two software component a Storage Server and a Viewer The Storage Server can record video from multiple Camera Servers and can also record event information from motion detection and external device inputs The Viewers can show the live video from multiple Camera servers and playback video recordings saved on a Storage Server Product Type
28. 2009 This product includes the Apache web server software developed by the Apache Software Foundation http www apache org Copyright 2000 2003 The Apache Software Foundation All rights reserved This product includes FastCGI web server module software developed by Open Market Inc and copyright Open Market Inc For the license terms associated with Apache and FastCGI please refer to the folder v VK Viewer 1 Launch the VK Viewer 2 Select About VK Viewer from the Help menu 3 Check the software version in the dialog displayed About Network Video Recorder VK 64 Network Video Recorder VK QA v9 9 Canon Network Video Recorder VK 64 v2 2 Viewer LIL ADI ua 10 5 xipueddy S Functional Limitations on MPEG 4 VB C500VD VB C500D and VB C60 supports MPEG 4 format video in addition to JPEG format video However this are several functional limitations as follows Live Viewing e The following video window settings become disabled and the frame rate setting of the camera takes effect e Max Live Frame Rate e Auto Adjust Frame Rate e Synchronization of audio and video is not guaranteed e A message is displayed if you attempt to display 21 or more MPEG 4 video windows Video Recording e The recording frame rate cannot be set for the following recording modes e Constant recording e Motion detection recording e Sensor recording e The Reduce recording frame
29. An attempt was made to register a Storage You cannot assign this name to a Storage server by specifying a loop back host server address local host 127 0 0 1 or localhostlocaldomain This storage server has already been added Please check your settings and try again The Master Storage Server cannot be An attempt was made to edit the Master edited Storage Server Please save or discard your changes An attempt was made to change delete the Deleting the before changing your Storage Server Storage Server while there are camera Storage settings server settings that have not been saved Server The Master Storage Server cannot be An attempt was made to delete the Master deleted Storage Server The storage server host name is invalid An attempt was made to add a Storage Server that has been already registered Adding Editing The host name or IP address was invalid Please specify a valid host name or IP address when OK was pressed The storage server port is invalid Please The port number was invalid when OK specify a value between 1 and 65535 was pressed The Storage Server host name cannot be Attempted to add or edit a storage server blank without entering a name for it A location with this name already exists An attempt was made to register a location Please use a different name and try again name that is already registered A location cannot have an empty name An attempt was made to regi
30. Camera Server Summary WiNdOWS oooccccnccccnnncccnnccnnnnnncnncnnnnnnannnnnnnnnaanncnnnnnos 4 8 Display the Storage and Camera Server Summary WINdOWS ooo oocoooooiccccccccconcccoccnnnnnononcnnnnnncanannn 4 8 Storage Server and Locations ZONES Options occccocccnncncncncnocnncnoconcnncnnnononnnoncnnnoncnnnnnnonnnnnonnnncnnss 4 9 Gene UA IES O TASA da a elos 4 9 Contents Location and Z ONC ities st ett a do 4 10 Add a Location and Zone dad cd dl citado dd 4 12 EG a Locallo rana Zone us tido 4 13 Delete a Location and Zone OPA ORO COU D OeO ADMICCIS anand ueadsteteennidanseaahachuldutsnaaeanta andes 4 13 Ada Storage SENER ii ie ceca 4 14 Display Storage and Camera Server Summary WiNdOWS ooococccccccccccnnocccnnnnonocnnnnnoonnnnnoocnnonononioos 4 14 Ada Sora gee Aa a A A wresetn rates Nee A ee eee ee ee 4 14 0 de le o A A N 4 15 Delete Siorage See nad o 4 16 Register Camera Server ccccseccccseccccceececceeceeceeeeecseuceeseueeessseeesaeeeseueesssueessneesssseessseesenes 4 17 Register the Camera Server DY Search ooocccccoccnncoccnncononncononnnononononnnnnnnnnnnnnnnnnnnnnnnnnnnnenrnnnnnnnnnninnnnns 4 17 est ON RR re ato ge temo a gt dae meer A eR 4 24 Delete Camera oe ven msn add 4 26 Overview of Recording Schedule Setting cooccccoccnccccnccconoconccconnnnnncnnonononnnnnnnnnonnnnnnnnos 4 27 Recording SCMEGUI GS sssini a tinea a r eai a OR ra 4 28 Set Normal Schedule
31. Days Culture Day Emperor s Birthday New Year s Day 5 Shopping Mall Checkout Area Register 1 Register 2 Level 1 Office 2 Days Days to use this schedule Front Entrance Monday November 03 2008 Front Entrance Shop Front Register 3 Display Record Settings Summary is a located at the center bottom of the Special Day Schedule window Click Display Record Settings Summary to display the Record Settings Summary dialog Highest load time Wednesday 01 55 04 10 Information of Wednesday 01 55 04 10 record setting summary Count of camera 1 Count of motion detection camera 1 Total record frame rate 10 0fps Continuous recording 5 0fps Sensor event motion detection 5 0fps Max Storage Period 7days Max File Size h no specification Disk usage 11 0GB 18 6GB 11 1GB 18 6GB C D Copy The Record Settings Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed Count of camera Count of motion detection camera Total record frame rate Total record frame rate Continuous recording Total record frame rate Sensor event motion detection Max Storage Period Max File Size h Disk usage After confirming information check the details and click OK to close the Record Settings Summary dialog 3 Note If the load is too high adjust the recording schedule si mM ES Ti
32. Detection recording Exposure compensation and additional options are not available O Presets used for Preset Tour are created on the Camera Server Please see the Camera Server s User s Manual for details on creating camera presets O Preset Tour can be used with VB C60 VB C300 VB C50i and VB C50iR only Set Preset Tour Add a Preset 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears 2 Click Add The Preset Tour Add dialog appears Preset Tour Settings x Speed PT aa Slow l Move Up Move OWN Focus is returned to default when the camera is operated Start Test Cancel 4 58 Set Preset Tour 3 Select a preset to add from the Preset drop down menu MEA A es Preset front y Detail setting Speed PT Slow Normal Fast Speed Z C Slow Fast Pause sec 10 0 120 E i Cancel 4 For the selected preset configure the Speed PT Speed Z and Pause sec settings 5 Check the settings and click OK This returns to the Preset Tour Settings dialog Test the Preset Tour 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears 2 Click Start Test After clicking Start Test the Preset Tour is executed once and you can confirm the operation Change the Preset Settings 1 Check the Preset Tour box and click Settings T
33. Firewall dialog is shown select the Exception tab and then click Add Port 4 Inthe Add a Port dialog enter a name for the Storage Server e g VK 64 VK 16 Storage Server And then enter the Port number as 80 Make sure the TCP protocol is selected and click OK 5 In the Windows Firewall dialog your additional Storage Server is now listed Make sure the check box is marked Click OK to close the dialog Setting is now complete Notes on Use with Windows XP Vista In cases where you cannot access more than 10 camera servers due to power or network failures the movie server s operations or viewer s configuration changes may take time or images may not be viewable including those on camera servers you can connect to Also if the auto switch interval is set to 20 seconds or less images may not be displayed in the viewer Notes on Operating Environment Windows Server 2003 Windows Server 2008 The default setting of security level of Windows Server 2003 Windows Server 2008 for the Internet or intranet sites in Internet Explorer is High Therefore a content block dialog box is displayed when you access pages such as the camera server s top page or setting page and commands cannot be carried out Io ensure normal operation carry out the procedure below to register the site as a trusted site 1 When you access the Camera Server top page using Internet Explorer the dialog box shown at below appears MOIAIO
34. From and To date panels and overwrite the existing entries for month day year and time Alternatively click the down arrow next to each date panel to bring up the calendar Click off the calendar to close it again In the Event Search dialog you can also scroll through time using the up down arrows Click an hours minutes or seconds segment to highlight it and then click the up or down arrow 29 M H og Pe E r A La PJ pa Tl O w m A re ma Step 2 Select a camera select the camera you want to search by from the drop down menu Once you have selected a specific camera the Location and Zone specified in Where are ignored camera all Cameras bd Step3 Select a Location and Zone to search From the Where fields select a Location and Zone from the drop down lists Where all Locations r all Zones r Step 4 Select a type of Event Select a type of Event from the drop down list Event an Events Step 5 Select a State Select a State for the event whether it was On or Off during the period Alternatively select All States State all States r 5 59 lt D D E J D a D D gt O o Use Timeline and View Events Step 6 Select a Priority select a Priority from the drop down list Priority all Priorities r Step 7 Click Search When you have entered the day and time range click Search to initiate the event search Events tha
35. Help in Configuration and Preferences Recording Schedules Storage Server Storage Server 1 Bj Normal Schedule Special Day Schedule 1 Schedule Type 3 Schedule for Culture Day Select schedule type Company Special Days Culture Day Emperor s Birthday New Year s Da i Shopping Mall Checkout Area ada Register 1 Register 2 Level 1 Office 2 Days Days to use this schedule Front Entrance Monday November 03 2008 Front Entrance Shop Front Store Room Register 3 Outside Pool Finance Room gt l The bottom right hand corner of the Recording Schedules window consists of two buttons Save Schedule and Discard Changes 1 Click Save Schedule to keep all your settings The settings are then saved to the Storage Server Click Discard Changes to cancel any changes you have made 2 If you wish to return to the Viewer select View gt Viewing Screen from the menu bar jnp y sS Bulip1099y S pue JBAJOS BIB Jejsiboy S 4 67 Display Recording Setting Summary Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule E ea etv ideo Reco File Edit View Help Configuration and Preferences ary Recording Schedules e Storage Server Storage Server 1 El 9 Normal Schedule e Special Day Schedule i Schedule Type 3 Schedule for Culture Day Select schedule type Company Special
36. If any of the events listed in the table below occurs you may have to take the specified counteraction The text within lt gt in each message depends on the situation aS Counteraction example This event occurs when the disk free space has run under the specified value or the used disk space has exceeded the specified valued In this case data may be deleted before the designated storage time elapses Disk capacity indication is only effective when itis on Review the recording and Camera Server settings gt P 3 10 P 4 24 warning on ok off Disk space on drive lt drive Name gt lt situation gt Indicates the free space on the disk This event occurs when the disk free space has run under the threshold value or the used disk space has exceeded the threshold valued starting on stopping off lt situation gt deleting files on drive lt drive name gt due to low disk space Starts and stops deletion due to space shortage This event occurs when the disk free space has run under the threshold value or the used disk space has exceeded the threshold valued starting on stopping off lt situation gt suspension of recording on drive lt drive name gt due to low disk space Pauses and resumes recording due to space shortage This event occurs when an error has occurred while connecting to the Camera error on ok off server However it does not Connection error t
37. Layouts 3 Shared Layouts Create Folder BB Default Shared Layout CA A rr Tower Complex Folder Name Headquart 115 Hammer House O pe rator S BB Untied Name Untitled 2 19 Personal Layouts Save Layout d ialog BB Default Personal Layout Carcel os 1 Administrator s Create Folder Cancel SS Lx e Save Layout dialog Step 2 Create a name for the layout or layout sequence 1 Change Untitled or an existing layout name to save the item with a new name 2 Click a location in the list Click to select the folder to save the layout and click OK The item is saved to that folder Alternatively click Create Folder to create a new folder gt P 5 21 and save the item in there For example if you wish to save an Administrator shared layout to a personal folder Once you have saved an item the name will appear next to the Layout button in the Viewing Area Front Entrance and Carpark Open a previously saved layout Click the Layout button to open the menu and then click a layout or layout sequence in the list The item will be loaded onto the Viewing Area If you select another item without saving the current item a dialog will appear prompting you to save the current layout or layout sequence if the Layout setting gt P 5 14 in the Viewer Settings window is ticked Network Video Recorder VK 64 v2 2 Il Do you want to save changes to this layout gt Cancel 5 22 Arrange and Sav
38. List Ly Tower Complex Lists layouts created by the current user These are shown under the Shared Layouts list to distinguish the different types of layouts Other users cannot use them Tip The layout displayed when launching the Viewer is the first layout listed in the Personal Layouts or in the Shared Layouts if there is no Personal Layouts 5 19 Arrange and Save Layouts To create a new layout a previously saved layout is displayed Click the Layout button to open the menu and then select New Layout The Viewing Area will become blank and the default layout name Untitled will be displayed The process of creating folders and saving a layout could be done in the following order 1 2 3 Organize and create Arranging Video Save Layout to a Layout folders Windows in Layout folder Drag the Camera Server s thumbnails onto the Viewing Area to create the layout E Organize Layouts and Layout Sequences The Organize Layouts amp Layout Sequences dialog allows you to create folders and sub folders in which to save item layouts and layout sequences To display the dialog Open the Layout menu and select Organize The Organize Layouts amp Layout Sequences dialog opens Administrator version shown The Shared Layouts folder will not display if you have logged in as an Operator Organize Layouts amp Layout Sequences ES ay a Layouts A
39. O o Remove Layout 4 Th Duration 10 l sec r Click OK to bring up cancel the Select destination folder dialog Shared Layout Sequence All the users can share these layouts You need Administrator privilege to create a layout sequence Normal users cannot modify these layouts Personal Layout Sequence Lists layouts created by the current user Other users cannot use them 3 Note O You can only save layouts as a layout sequence O For details about intervals see Notes on Operating Environment gt P 1 12 VK Troubleshooting gt P 9 4 5 23 Arrange and Save Layouts Start Layout Sequences To start the layout sequence select it from the Layout menu When a layout Sequence is running further options are available in the Layout menu Layout Grids Initialize Layout New Layout New Layout Sequence Edit Layout Sequence Resume Layout Sequence Save e _ A e Click Edit Layout Sequence to change settings in the currently running layout sequence The current sequence will be indicated as Paused e Click Resume Layout Sequence to play the current layout sequence Layout Grids You can customize your layouts by applying one of the following grids Layout Grids Mone Alignment Grid Initialize Layout Y New Layout small Grid New Layout Sequence Medium Grid Edit Layout Sequence Large Grid Resume Layout Sequence Coss Gad Save ES
40. Server dialog the following items are gray disabled e Save Recorded Video on e Camera Server Settings e Camera Settings gt Save video in e n the Viewer Settings window gt P 5 13 items in the Event Notification Settings area are gray disabled Start the Viewer E Viewer Start up Window When you start VK 64 VK 16 for the first time when no Layouts have been configured you will notice that the Viewing Area is blank as shown below Previously configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen These can be dragged onto the Viewing Area for monitoring If your Administrator has already created a Layout for you then the Viewing Area will display the first Personal Layout or first Shared Layout if there are no Personal Layouts as shown in the example on the previous pages amp Network Video Recorder VK 64 Storage Server 1 Le Je sE3e File Edit View Help Location Checkout Area i OE hie ms ges J aie 1 SI Zone Checkout Area 1 4 Front Entrance and Carpark Click MEN to maximize the Viewing Screen You can hide these panels via the View menu a Viewing Area tA ANN K 44 1 mM MM A No Ca oomin GQ Zoom Out EventSearch Jump to Time Return to Live gt See P 5 19 for details on editing layouts vl m ES Tip While the Viewer Screen is active your PC does not automatically enter the Sl
41. U S A Information Center toll free at 1 800 828 4040 U S A only CANON CANADA INC NATIONAL HEADQUARTERS 6390 Dixie Road Mississauga Ontario L5T 1P7 CANON CANADA INC CALGARY 2828 16th Street N E Calgary Alberta T2E 7K7 CANON CANADA INC MONTREAL 8801 Trans Canada Hwy St Laurent Qu bec H4S 1Z6 O If you have any questions call the CANON CANADA Customer Information Centre toll free at 1 800 OK CANON 652 2666 Canada only CANON MEXICANA S DE R L DE C V Boulevard Manuel Avila Camacho No 138 PB Pisos 15 16 y 17 Col Lomas de Chapultepec C P 11000 M xico D F M xico CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia PUB YT1 1410 001 CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1185 XB Amstelveen The Netherlands CANON EUROPE LTD 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom CANON FRANCE SAS 17 quai du Pr sident Paul Doumer 92414 Courbevoie France CANON UK LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A 10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON Schweiz A G Industriestrasse 12 8305 Dietl
42. Version gt P 8 6 to restore VK Lite 8 4 Reinstall VK 64 VK 16 You cannot reinstall the software if you use the upgrade program When You Have the Released Version 1 Uninstall v2 2 2 Back up the following folders that are in the Storage Servers of v1 1 v1 2 v1 3 v1 4 v2 0 and v2 1 Configuration file path for OS other than Windows Vista Windows Server 2008 lt Startup drive for OS gt Documents and Settings All Users Application Data Canon Webview NVR lt All drives gt WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt Startup drive for OS gt ProgramData Canon WebView NVR lt All drives gt WebView NVR 3 Install the new version by following the upgrade procedure described at our WebView Product web page If a failure occurs restore the previous version by following Procedure for Restoring Previous Version gt P 8 6 When You Do Not Have the Released Version 2 2 1 Uninstall v2 2 PR 2 Install the previous version es ep lt 0 F D 3 lt D 5 a D 5 D 5 O O 3 Obtain the v2 2 upgrade program free program Available from Canon Web site 4 Execute the v2 2 upgrade program Tip When You Want to Perform the Full New Installation If you have removed the application from Programs and Features in the Control Panel the application folder including its setting files and recorded data remains undeleted To delete all these files delete a
43. When free disk space falls below the following value Disk capacity x A 100 A Value for Low disk space warning level Example In case of the value for disk capacity is 80 GB and the value for Low disk space warning level is 10 the Storage Server reaches the Low disk space warning level when the remaining free disk space becomes 8 GB or less Tip If other applications are also using the same hard disk you need to review the condition 2 Even if the Storage Server uses a small quantity of disk space it may reach the Low disk space warning level because other applications has consumed disk space op a O a pe Q D U D mm lt D mn O O Q C pre Q O 5 pu D ml D D D O D Threshold Level Calculation Method The Threshold Level occurs when the Storage Server fulfills the condition 1 or 2 below 1 When the Storage Server disk space used exceeds the following value a When Maximum disk space used is set 384 MB or more Maximum disk space used 96MB b When Maximum disk space used is set 384 MB or less Maximum disk space used x 3 4 2 When free disk space falls below the following value Number of Camera Servers 1 x 32MB 96MB 3 19 Important Disk Space Management Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1 or 2 below 1 When the Storage Server disk space used exceeds t
44. a valid host name or IP address The camera server port for live viewing is invalid Please specify a value between 1 and 65535 The camera server host name for the storage server is invalid Please specify a valid host name or IP address The camera server port for the storage server is invalid Please specify a value between 1 and 65535 There has been a problem modifying schedule day lt schedule name gt for camera lt camera name gt on storage server lt storage server name gt This change may not have been reflected on the storage server There has been a problem deleting schedule day lt schedule name gt from camera lt camera name gt on storage server lt storage server name gt This change may not have been reflected on the storage server There has been a problem retrieving schedules from storage server lt storage server name gt Even though video of a camera server is configured to be recorded in the Storage server the IP address and port used are the same as the camera server that has been configured in the Storage Server An attempt was made to add a camera server without selecting a location and zone An attempt was made to add a camera server without selecting a location and zone This is displayed when VB150 is in the simultaneous mode and multiple cameras are connected After deleting the camera server an attempt was made to add the camera server again when
45. and 30fps The pre event time for sensor lt sensor name gt must be no greater than 30 You cannot use digital zoom when Custom is selected Do you want to save your Viewer Settings changes Messages List An attempt was made to create a new folder with a name that is already being used An attempt was made to change the name of a layout or layout sequence to a name that is already being used An attempt was made to change the name of a folder to a name that is already being used A layout or layout sequence with the same name exists in the folder to which the layout or layout sequence is moved or copied A folder with the same name as the folder to which the layout or layout Sequence is moved or copied exists Or a layout or layout sequence with the same name exists in the folder to which the folder is moved or copied An attempt was made to delete the current layout sequence An invalid recording frame rate was entered OK was pressed after configuring a value exceeding 30 seconds for the pre event time value Attempted to close the Sensor Event Settings dialog with VB C60 digital zoom specified while Custom was still selected An attempt was made to close the Viewing screen without saving the changes 9 25 Bu ooysa qno NY Messages List VK 64 VK 16 Recording Engine Logs A list of messages shown in the Storage Server log file nvr_re_log_ lt N gt txt lt N gt is eithe
46. and Sensor Event recordings 4 34 Set Normal Schedule Configure Audio Recording If you want to record audio when video recording mode is selected select the Audio recording checkbox Audio only recording is not available so Audio recording should be set as an addition to video recording Recording Settings Record I Continuously at Max 5 fps On motion detection Settings On sensor event Settings I Audio recording 3 Note e Audio recording is available on camera servers that support audio transmission function VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR VB C50FSi On camera servers that do not support the function the Audio recording checkbox is disabled O Audio recording is enabled when video recording mode is on It is not possible to setup schedules that only record audio without recording video When the resolution gt P 4 38 is set to JPEG recorded video and the audio are synchronized However the synchronization is not guaranteed O Live video and audio are not synchronized O Audio is recorded at 8 KB s The communication volume is 64 kbps O After Audio recording is enabled related indications are changed to show that such as Record Sensor Audio in the Configuration and Preferences screen gt Camera Summary tab gt P 4 8 and the Configuration and Preferences screen gt the Recording Schedules tab P 4 28 O The timeline on the Viewer scree
47. attempt was made to delete the layout lt Layout name gt Saving Managing Video Layouts Are you sure you want to delete the selected folder including layouts and An attempt was made to delete the layout layout sequences within the folder folder lt Folder name gt 9 14 Viewer Warning Messages Add Recording Schedule Preset Tour Settings The audio transmission function of the camera is not available Please confirm the camera settings A setup of the stream for recording is applied only to the JPEG recording not more than maximum frame rate 10fps It is applied to neither JPEG recording of 10 or more fos nor MPEG 4 recording MPEG 4 recording with Preset Tour could consume disk space rapidly Do you wish to continue Attention The current Preset Tour settings might require you to repair the Pan Tilt machine soon Please note that the repair of consumable mechanical parts such as the Pan Tilt machine may not be covered by the guarantee Recommended Preset Tour settings to reduce the machine load e Change the Preset Tour duration within lt hh gt lt nn gt at the Start Time and End Time setting e Adjust the Preset Tour configuration so that the total amount of camera movement angle time becomes small O Set the pause time to the preset position longer than the Pause sec setting Click the Cancel button to return to the setting screen Messages List The audio transmissi
48. backup and use network backup for central management 7 14 System Maintenance Chapter Overview This chapter describes about the version upgrade reinstallation and restoration of the older version for VK 64 VK 16 and about the version upgrade of camera s firmware 8 2 Upgrade VK 64 VK 16 This section describes how to upgrade previous versions of VK 64 VK 16 Upgrade from Version1 0 1 Obtain the released version of v2 2 you cannot use the upgrade program 2 Back up the following folders that are in the Storage Server of v1 0 lt Installation folder for VK 64 gt NVR 1 0 conf lt lt Example gt gt C Program Files Canon Webview NVR 1 0 cont lt All drives gt WebView NVR Please note that the capacity of this folder is large 3 Install the new version If a failure occurs restore the previous version by following Procedure for Restoring Previous Version gt P 8 6 Upgrade from v1 1 1 2 1 3 1 4 2 0 and 2 1 1 Obtain the v2 2 upgrade program free program Available from Canon Web site 2 Back up the following folders that are in the Storage Servers of v1 1 v1 2 v1 3 v1 4 v2 0 and v2 1 Configuration file path for OS other than Windows Vista Windows Server 2008 lt Startup drive for OS gt Documents and Settings All Users Application Data Canon Webview NVR lt All drives gt WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt Startup drive for OS gt Pr
49. colors than primary events Playback controls Playhead region Previous Event Rewind Nudge Back Play Pause Nudge Forward Click in this area of the Fast Forward Playhead shaft and drag to Next Event positions on the Timeline 5 48 Use Timeline and View Events E Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail video is seen live The Playhead shown below will be in a live position The live position represents the present time The playhead remain fixed as time scrolls to the left underneath representing the passage of real time Search for Click to jump to a Extract recorded video Return the Playhead past events specified date time to save as another file to the Live position Sl zoom Gut amp Event Search Jump to Time i Extract Video Return to Live gt Click the time bar and drag to Scroll forward by hours scroll through the Timeline by days or by weeks 9IU9 9 9Y J M IA D Day indicator Events associated with Event display area selected cameras Video Windows in the Viewing Area are indicated in stronger colors as primary events Priorities are color coded as follows GG Note Cae When there is no camera selected all events are shown Red Highest i ci si m Tip You can hide the timeline by de selecting Timeline from the View menu 5 49 Use Timeline and View Events E Use the Timeline to play
50. commences from that time ei Pt he et T LI A e EA A e When you choose to play back video the video is played The response and smoothness of the play back may depend on network traffic and other properties of the network O The time displayed on the Timeline is the time of PC where the Viewer Is running Click and drag the time bar to move through the Timeline Move your mouse pointer over the time bar and it becomes a hand Click and drag to the left or right to move back or forward in time You can only scroll right to the current time or live time Jump to time entered 1 Select a Video Window and click Jump to Time Jump to Time 2 The Jump To Time dialog opens Select a day and or time 3 Click OK The Playhead and Timeline will move to the time selected If no Video Windows are selected only the timeline is moved Jump To Time a Enter a date and time to display Today 5 20 2008 Time 18 15 02 i Cancel Using the calendar is shown below 5 51 9IU9 9 9Y J M IA Ea Use Timeline and View Events Click to scroll back to the May 2908 Click to scroll forward to previous month the next month 27 28 29 3 1 2 3 45 6 7 38 9 2 Click a day to highlight it sp ct on es then click OK to bring up 25 26 27 28 29 30 31 that day in the Timeline 12 033 401 Today 5 20 2008 Time 18 15 02 eO Click up
51. current Master Storage Server is indicated Cd Select a Master Storage Server when starting Add Storage Server Delete Storage Server The following settings are available 1 Select the Select a Master Storage Server when starting checkbox to enable you to select the Master Storage Server when the Viewer starts 2 Click Add Storage Server to add the current Storage Server to the connection menu 3 Click Delete Storage Server to delete the current Storage Server from the connection menu E Set layout of the Viewing Screen If you wish to confirm whether the layout information has already been saved when finishing the Viewer or when switching to the Viewing Screen tick the Confirm if the layout is saved when quitting or when the screen changes check box and restart the Viewer If not ticked the layout information will not be saved Layout Setting Confirm if the layout is saved when quitting or Ed when the screen changes Itis necessary to restart the Viewer E Set Event Popups Select the Popup a video window automatically when an event occurs checkbox to display the live video in the foreground and begin live viewing when an event such as a sensor on occurs Video Window Popup Setting y Popup a video window automatically when an event occurs 5 14 Viewer Setting E Set Event Notifications When an event occurs it is indicated in the Live Events Log in the Viewer In Event Notificatio
52. dialog will appear Click Yes Click No to cancel deletion 4 13 jnp y sS Bulip1099y S pue JBAJOS BIB Jejsiboy S Add Storage Server If you are using multiple Storage Servers add each Storage Server as directed below You need not perform these steps If you are using only one Storage Server and that Storage Server has already been added By adding the Storage Server you can select the Camera Servers managed by each Storage Server from the Viewer screen 3 Note If you are using the Viewer only the Storage Servers tab is not shown and you cannot add the Storage Server si m ES Tip You can operate VK 64 with up to 10 Storage Servers and up to 192 Camera Servers can be operated Display Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window Add Storage Server 1 In the Storage and Camera Server Summary select the Storage Servers tab 2 Click Add Storage Server to bring up the Add Storage Server dialog Storage Servers Locations Zones Ef Add Storage Server Es Edit 3 Enter connection settings and click OK Add Storage Server Ea Connection Settings Host Name or IF Fort so cancel 3 Note O Do not add the same Storage Server more than once f you add a Storage Server with a different configuration such as one managed by another Master Storage Server your original Locatio
53. down arrows to select a time or click each time segment and overwrite existing value a Mal El January Alternatively click the February current month and a month selector will appear March To select another year click the 4 may 20083 current year and scroll down or back up using the up down arrows 3 Note If you use the VB C500 on screen display window On screen Display in Operation Guide the date amp time shown in the bottom right may be different to the recording time E One minute manual recording Record Now A manual recording with duration of one minute can be initiated at the maximum frame rate The manual recording is displayed on the Timeline and Live Events Log as Manual recording lt username gt This is handy for capturing random events not associated with sensor recording or outside preset recording times To initiate manual recording 1 Select a Video Window for manual recording 2 Click Record Now RecordNow Capture Still Frame Zoom In a 3 Note O The Record Now function records at the maximum frame rate Extended recording time will use additional disk space on the Storage Server lt is limited to 5 fps for VK Lite O The Record Now function is only enabled if a Storage Server is configured for the camera O Recording will be for approximately one minute The actual duration of recorded video may vary depending on settings and network delays O Th
54. failed When the Viewer accesses to a Master Storage Server which has not been set up with camera server information the entire Viewing Screen is initially blank as shown below You should configure the Viewer using the Configuration and Preferences screen amp Network Video Recorder VK 64 Storage Server 5 Exa File Edit View Help Location Default Personal Layout Return to Live gt 3 Note It is strongly recommended that only one Administrator perform configuration on each network 4 6 Launch VK Viewer and Display the Configuration and Preferences Screen Access to the Configuration and Preferences screen To open the Configuration and Preferences screen the following operation should be performed In the Menu Bar select View gt Configuration The menu bar is located at the top left of the Viewing Screen In the Menu Bar select View gt Configuration The Configuration and Preferences screen appears amp Network Video Recorder VK 64 Storage Server File Edit View Help _ _ Configuration Location Shopping Fullscreen Alt Enter Captions Ctrl P Ctrl M Ctrl T Ctrl E Camera Selector Timeline Live Events Camera Control Ctrl O Audio Panel Ctrl L Status Bar Ctrl B 4 7 jnp y sS Bulip1099y S pue JBAJOS BIB Jejsiboy ES Storage and Camera Server Summary Windows Use the Storage and Camera Server Summ
55. feature will not be available It is recommended not to change the designated installation directory Click Change to choose another installation path if necessary and then select the directory to install the software uolye e SUI 5 Click Next to continue Tip Click Space and then a list of drives is shown And also the amount of required disk space for the installation of VK 64 VK 16 VK Lite 5 Click Install The installation process begins and a progress bar is displayed 1 Canon Network Video Recorder VK Series v2 2 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to e wizard xit the 6 When the InstallShield Wizard Completed screen is displayed click Finish Installation is now completed gl Canon Network Video Recorder VK Series v2 2 InstallShield Wizard E InstallShield Wizard Completed The InstallShield Wizard has successfully installed Canon Network Video Recorder VK Series v2 2 Click Finish to exit the wizard Installation Procedures Upgrade from Version 1 0 1 1 1 2 1 3 1 4 2 0 and 2 1 If you upgrade the Viewer from an older version all the settings are taken over to the new version and video data recorded with older version can be played back with Vers
56. for the file names and storage location e Event data It is recommended to make an incremental backup of this data See P 7 7 for the file names and storage location e Configuration file Usually make a backup of the configuration file when the system is installed and do it again each time you change the settings of the VK 64 VK 16 However if the management is complicated you can perform a Tull backup every day See P 7 7 for the storage location Notes on Backing Up Recorded Video Data Video data being recorded is saved in a temporary file and the file is settled and saved as video data when its size reaches 1 GB by default to the storage drive The temporary file cannot be backed up in the normal procedure Therefore backup only the settled files See Backup for Data Protection gt P 7 8 for details When choosing the backup device consider the backup unit For example if the backup unit is 100 through 400 GB use a high density tape device called LTO device If it is around 2TB far beyond 400 GB consider LTO auto loader device QU D O 2 Cc 0 O y D 3 D Backup Procedure for Video Data and Event Data Back Up Recorded Video Data and Event Data 1 Estimate the total quantity of recorded video data for backup The video data quantity per day can be calculated as Image file size per frame x Frame rate x Number of Camera Servers x Recording time Seconds per d
57. indicate descriptions that you should read in particular Explanation Important information that must be observed or actions that are prohibited during an operation These notes must be read to prevent possible faults or errors during operation Supplementary information or a reference to an operation Users are recommended to read these memos Storage Server includes software developed by the Apache Software Foundation www apache org Apache software is protected by the copyright law Copyright 2000 2003 Apache Software Foundation For the license terms associated with this software please see the file APACHE_LICENSE in the LICENSE folder in the installation directory MPEG 4 NOTICE ABOUT THE MPEG 4 VISUAL STANDARD THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO i ENCODING VIDEO IN COMPLIANCE WITH THE MPEG 4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP MWWW MPEGLA COM This product is licensed under AT amp T patents for the MPEG 4 standard and may be used for encoding MPEG 4 compliant video and or decoding MPEG 4 compliant vid
58. install VK 64 VK 16 Setting up the Camera Servers Firstly set uo Camera Server For connection in detail see the manual for Camera Server Install the Storage Server and Viewer 3 Note Before the installation read Chapter 1 and Preparation and Precaution gt P 2 7 carefully When you install VK 64 VK 16 icons for two applications composing VK 64 VK 16 is created on the desktop e a Storage Serer VE Viewer apt 7 Configuratio Wed n v2 2 Tip O See Chapter 3 for how to use the Storage Server O See Chapter 4 for how to use VK Viewer O The following icons are displayed if VK Lite is installed E Q p WK Lite f Storage WK Lite Server Viewer v2 2 Configuratio n v2 2 2 2 Installation Procedures 3 Note O Types and number of license has been determined for VK 64 and VK 16 If you want to add the Storage Server or Viewer you need to purchase necessary software gt P 1 6 O The hard disk where the software will be installed should be formatted in the NTFS gt P 2 7 Start up the Installer UO e 181su 5 1 To start installing VK 64 VK 16 insert the installation CD ROM into the CD drive and then the Welcome screen appears Click Next to continue If the installer does not automatically launch open the CD ROM directory in Explorer and double click v22setup exe Then installation process starts To start installing VK Lite double click VKLitelnstall exe in
59. less notification settings associated with them Set the Tab for Guest User E Frame Rate Setting for live video The maximum frame rate when displaying live video can be configured Select the value of the frame rate from the drop down menu Select the Auto Adjust Frame Rate checkbox to have the frame rate adjusted automatically Video Viewing Settings Max Live Frame Rate 5 a frames f sec Ed Auto Adjust Frame Rate l Use large captions for Video Windows 3 Note O f a high maximum frame rate is specified the load on the computer CPU will be high and Viewer operations may take longer When Auto Adjust Frame Rate is ticked frame rate is automatically reduced when CPU load becomes high O f the resolution is set to MPEG 4 the Max Live Frame Rate and Auto Adjust Frame Rate settings are ignored In this case the frame rate setting of the VB C500VD VB C500D VB C60 is active 5 16 Viewer Setting E Automatic Audio Termination Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection Audio Setting _ ES Close the audio session after i0 a minutes When using this option tick Close the audio session after check box and specify the period within the range from 1 to 60 minutes default is 10 minutes When the
60. live or recorded status e Video display conditions Recorded video Playback 20 03 23 p Live video The lightning symbol Ed in the lower right hand corner indicates live video e Recorded Video Indicator 9IU9 9 9Y J M IA Ea For recorded video the time date indicator may not fully display if the Video Window size has been reduced When recorded video is shown the title bar on a Video Window will change from black to gray 20 03 23 If the option for Operator Notification for has been set a color bar will flash on top of a live Video Window when an event occurs The color indicates the event priority The bar will flash for a pre defined time and then remain steady for one minute until disappearing n audio alert may also sound if pre defined e Event Indicator y dial 3 Note If you use the VB C500 on screen display feature to configure the positions of display items to Lower right or Lower left On screen Display in Operation Guide some characters may be hidden by the video a window title bar recording indicator or event indicators 5 37 Arrange Video Windows Pan Tilt Zoom Control This is done in one of three ways e Directly from within the Video Window e Using the Camera Control Panel e Selecting a Preset 3 Note e For VB C500VD VB C500D VB C50FS and VB C50Fi Pan and Tilt are not available You cannot use zoom operations with the VB C500VD VB C500D if
61. nase a dai rabies 4 31 Create Normal Schedule ococncnnccccccnnncnocnononnnonnnnonononnnonnnnonnnnnrnnnnnnnonnnorrnnonnn rn nnnnnnnnnnannrnenrnnnonnnnnnnens 4 32 Change Camera Server Settings occcccconccnncononcnncconanonononncnnnonnnncnnnnnnnnnnnnnnnnrnnnnnnnncnnnnnanennnss 4 41 Batch Setting Schedules cocinar id da is aii 4 44 Sel Continuous RECON o nl ee ee ald 4 45 Set Motion Detection Recording eiii ai a dci 4 46 Sel Moton Detection Recording SCMINGS ii a A E A age 4 46 Edit Motion Detection Recording Settings cid did 4 47 Set Sensor Event RecordiNO sic la 4 53 DEP oensor Event ASCO e o 4 53 Edit sensor Event Recording SellINGS as 4 54 SEPE SELTU Qe eee ee ee a ee eee eee etree eee 4 58 A A e ution Gaon tac alimecaat neater a 4 58 Sela Special Day SCheGuie lt iesegiviceesthes acetate terstonbblns sastedlncenoatsiecaesteletcen labia sibeeeeactee es 4 62 Special WAY MeC On CHING iras oo ooo 4 62 Ada Edit and Delete a Schedule Type occccocccccoccnnncccnnncocnnnnnnnnnnnonnnononnnonornnonononnnnnnnnnnnnnnnnnnnononnninanons 4 63 Addara DB electra DA A A A SS 4 65 Display Recording Setting SUMMALPY aasien aR i aa 4 68 Check Summary Information of a Recording Schedule c cocccnncocncnnnnoninnnonononnnononnononeninnnononncnnonos 4 68 Check Summary Information Of Storage Server ccccccocccnncnccnonnnonncnnnnnnononnnnnnnnnnnnnnnnnnonnnonnnnnnnnnnonnnicnnans 4 69 Vii Contents Chapter 5 Viewer Re
62. network is down whether the physical connection to the Camera Server is broken or whether the camera is not powered e Cannot connect to a Master Storage Server Situation You have attempted to launch the Viewer and a connection to the Master Storage Server error message appears Solution Check whether the specified Master Storage Server works properly On the Storage Server computer open the Storage Server Configuration utility If the Storage Server is not running click Start Storage Server gt P 3 14 e The Configuration and Preferences screen takes a long time to open Situation When you switch from the Viewing Screen to the Configuration and Preferences screen a message Please wait appears and remains on screen for a while Solution Check whether you do not have a lot of Camera Servers to disconnect Waiting time is dependent on the time required for disconnecting from each Camera Server on the network It is recommended that you remove non essential or low priority Camera Servers from your Viewing Screen e Fails to connect to Storage Servers when switching to the Configuration and Preferences screen Situation You have attempted to switch to the Configuration and Preferences screen and an error message appears stating a failure to connect to a particular Storage Server name although it can still connect to the Master Storage Server Solution Check whether the specified Storage Server works properly A netw
63. of frame size with VB C50i The data size of VB C50iR and VB C50FSI is the same as VB C50i s KB Resolution Quality JPEG Small 160x120 JPEG Medium 320x240 JPEG Large 640x480 30 3 1 8 2 24 7 40 3 6 9 7 29 8 50 4 1 10 9 34 2 60 4 6 125 40 3 70 5 9 14 8 49 7 80 6 5 18 8 64 9 90 9 4 28 4 106 4 KB 1 23 System Design Concept All of the data in the previous page sizes are only rough guide and may increase or decrease depending on the object being shot Please be sure to confirm under the actual installation conditions before starting operations Select Video Information from the View menu of the Viewer bundled with the Camera Server to check the data quantity per frame VB C300 VB C50i VB C50iR VB C50FSi 3 Note Please note that data size may increase enormously when video quality is set to 100 with the VB C50i VB C50iR VB C50FSi VB C50Fi The size of audio data is 8 KB s Sensor Event Recording and Motion Detection Recording Concept Notes on Sensor Event Recording and Motion Detection Recording e When an event such as sensor input or motion detection occurs video data will be stored in the Storage Server as an operation record e As the number of stored operation records increased the operation and search speed at event detection and response speed of viewers may be affected Notes on Motion Detection Recording e The Motion Detection fun
64. on the About License Key included in the package VK Lite that comes with VB C500VD VB C500D and VB C60 has a license for one Storage Server and one Viewer 1 Canon Network Video Recorder VK Series v2 2 InstallShield Wizard Customer Information Please enter your information Storage Server License Key Viewer License Key cancel Su m ES Tip No License Key registration window appears for VK Lite installation 4 Depending on your entered License Key for VK 64 VK 16 one or both of the following applications shown below e Viewer e Storage Server ys Canon Network Video Recorder VK Series v2 2 InstallShield Wizard i Custom Setup Select the program features you want installed Click on an icon in the list below to change how a feature is installed F J Feature Description Storage Server This feature requires 23M8 on your hard drive L Install to C Program Files Canon Webview NVR Change InstallShield Tip You cannot change the application to be installed in this window To change the application you need to go back to the registration window and enter the license key again Installation Procedures For VK Lite both of the following applications are installed e Viewer e Storage Server When you need to install either one of the above right click on the application icon which you will not install and choose This
65. patita 1 8 System Design Concept c ccooccncncccnnccconnccconnnnonnnnnos 1 17 Hara Disk UaDaCIiisatan artis 1 20 Network BandWidlusasi p at 1 27 JENS Isasi rarandona 1 20 System CONMOUI ANON aida 1 17 Video Data VOM ets 1 20 VIE We Road tate 1 26 When using multiple Storage Servers 1 19 When using multiple Storage Servers and VIEWE Sonrisa 1 18 When using Viewer alone oo coo oc o 1 19 system Operation OvVervieW occcccocncnccoccnccncnccnooss 1 6 T Task Areas 5 29 TIMENE aaea EEE NS 5 48 Capture Still Frame 5 53 Exact VIGSO near 5 54 JUMBO TIME session 5 51 PIAVOOCK CONTOS srecne inta 5 50 PING AC ne 5 48 5 50 Record NOW cae sncetetresctececutaaeteatesonsetstectenatee ns 5 52 Return LO Live erica np 5 05 SOOT a NADO esoo eiiodea 5 53 LIMA QU cta 5 53 TOUS SOON esse totor sio 9 1 U Js A re neers ere 2 6 8 3 Camera FIN NWS cctcciiiavetccurdsavewsdiawsiousonadeahiwens 8 7 from Previous Versions c cece 2 6 8 3 User Management cccccscecssssecseseesseeesenseeses 3 25 PIAS TAO reir 3 25 User Authentication ccecce 3 27 V Video Data cecececceceeeeeeeeeeeeeeeeeeeneaeenenenees 7 5 7 8 video VV WIC OW isaac lcd 5 25 5 43 Audio Panel eerren 5 47 Camera Thumbnails ocine 5 30 Change SlZO coocccccncocccnnnnnononcnnnnonnnnnricnnnnnninnss 9 43 Create scale ANd MOVE oocccccccnnccncccninoninonss 5 32 Enable Exposure Compensation 06 5 45 External Device Output
66. rate when disk is under high load setting in the Storage Server Settings Tool becomes disabled e Record Now only supports the JPEG format and cannot record in MPEG 4 format Playback e Although the following controls can be used when playing back video recorded in MPEG 4 format the rewind and nudge back controls do not function e Specify playback time using the timeline e Begin playback from the live event viewing window and event search window e Pause fast forward nudge forward previous event next event e f a schedule that had previously been recording in MPEG 4 format is switched to recording in JPEG format when rewind playback from the JPEG format time range enters the MPEG 4 time range although the rewind playback continues the video is not displayed and an error stating No Recorded Video is displayed e f you attempt to save a time range of recorded video that spans multiple recording schedules only the video recorded in the oldest schedule is saved e The MPEG 4 format video recorded using this software cannot be played back in other software 10 6 Index A Add Camera SeIVOT cccccoccccncnnnononcnnnnconononnnnonononanos 4 18 Add Camera Server dialog occccccccccmomoo 4 18 Add Schedule Item dialog o 4 32 Additonal ODIOS eras 4 38 Continuous recording cccccccoccnnnnnoncnnnnoninnss 4 45 Exposure Compensation 0006 4 35 5 45 External O
67. recording schedule When the Recording Schedules window first appears the first Storage Server in the list is shown with its associated schedule to the right e Schedule Area Set up standard day to day recording schedules settings Storage Server selector Schedule Area File Edit View Help Configuration and Preferences Camera Recording Sched Es ewer Setting Storage Server Storage Server 1 B 9 Normal Schedule Special Day Schedule Monday Tuesday Wednesday Shopping Mall Checkout Area Information r e SS O CN O 0 Front Entrance Front Entrance r CarPark z s Display Record Setup Summary Save Schedule Discard Changes 4 31 BINDEUDS uip ov y 19S pue Janes eJOWeD Ja sibay S Set Normal Schedule Create Normal Schedule Display the Recording Schedules screen 1 In the Menu Bar select View gt Configuration The Configuration and Preferences screen appears N Click the Recording Schedules tab to display the Recording Schedules screen q Click the Normal Schedule tab to display the Normal Schedule screen Change the Storage Server If you wish to display another Storage Server s schedule click the Storage Server menu otherwise proceed to the next step Configuration and Preferences The menu may list more assigned Storage Servers If you select another Storage Server the Schedule Area will refresh and associated schedule zones w
68. requirements of Low disk space warning level are satisfied depending on circumstances For example large numbers of cameras with limited disk capacity may bring a larger value for Numbers of camera 1 x 32 MB 96 MB compared with the value of Disk capacity x Low disk space warning level 100 3 20 Set Events Tab Events tab in the Storage Server Configuration dialog allows you to specify event priorities If you have configured the event notification e mail settings e mails are sent based on the priorities set in the Events tab How to Display the Events Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed Click the Events tab to open it sa Storage Server Configuration 53 Settings Events event Notification User Management r Event priorities Use these controls to customize priorities for different event Recording engine started hd Remote trigger 5 Lowest x Recording s Lowest y Data file set 5 Lowest y User log in 5 Lowest y Low disk space warning 3 Medium Low disk space deletion 2 High v Low disk space rec suspended 1 Highest x Camera Server connection error 1 Highest y Change recording frame rate 1 Highest y Failed to map a network drive 1 Highest y Apply Exit 3 21 BOUdJAJOY UOITEINBYUOD JEAIAS BHeI0IS S
69. server and the Viewer has no problem O The IP address of the server to which you want to login is correct O The ping command succeeds for the server from the Viewer e When the proxy is configured in Internet Explorer change the settings to exclude the VK server O Is TCP Port 9080 being used by any application other than VK 4 O Cc o 9 07 gt O O gt Q You cannot view live video Check the following e f Could not connect to camera is displayed in the Video Window check whether the power source of the Camera Server and the network have no problem O An error is displayed in the Timeline in the Viewer gt If Connection to host lt Camera Server IP Address gt error is displayed check whether the power source of the Camera Server and the network have no problem O The screen goes black when layout is switched but video is displayed after a few seconds gt Too many Camera Servers that exceed the performance of your PC are displayed in the Viewer or a live frame rate that exceeds the performance of your PC is set Reduce the number of Camera Servers to be displayed or decrease the live frame rate 9 5 VK Troubleshooting e t may take time to perform various viewer configuration changes or storage server operations lf you are using Windows XP Vista Situation It may take time to perform storage server operations or configuration changes such as camera or schedule registrations sent by
70. snapshots and video files as image and video files can t be saved in those folders e When recording video and audio together you cannot save only the video data or only the audio data The video audio are saved in a single MOV file O f you specify two or more MPEG 4 recorded footages for writing only the older oldest footage will be saved O f you specify JPEG and MPEG 4 recorded footages together for writing only the older footage will be saved D D nm ay D ml D D m O D Return to Live Video To return to the live video click Return to Live The Playhead returns to the live position in the Timeline Return to Live 5 55 Use Timeline and View Events View and Search Events E Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched Events are color coded according to priority A Live Events Log E El EX Motion off Register 2 3 21 2008 03 31 42 Shopping Motion on Register 2 3 27 2008 03 31 41 Shopping Motion off North Exit 3 21 2008 03 31 38 Shopping Motion on North Exit 3 27 2008 03 31 38 Shopping Motion off North Exit 3 27 2008 03 31 36 Motion on Morth Ext 5 27 2008 03 31 35 Shopping MM TT t Click and drag scroll bar to view events The bell icon is displayed when the event is acknowledged by double clicking Double clicking the event to acknowledge it c
71. specified period of time passes during audio transmission it will be terminated automatically Tip Automatic termination works even while audio is being transmitted received However if switching the video window to another the audio function will become available again E Focus Operation Setting You can set the camera to return its focus mode to the default setting when the camera orientation is changed The focus mode returns to default if it has been changed to Manual after any focus operation using a preset with focus setting defined or via Camera Control Panel Focus Operation Setting y Return to the default focus setting on the camera side when the camera is operated Use this option by ticking the Return to the default focus setting on the camera side when the camera is operated check box E Proxy Server Setting MUS When you wish to access the Storage Server Using the proxy server set in the Internet Option tick Use internet proxy settings and restart the Viewer Proxy Setting mi Use internet proxy settings Itis necessary to restart the Viewer 3 Note To use a proxy server you need to set the Internet options settings gt P 5 7 5 17 9IU9 9 9Y J M IA Ea Viewer Setting E Superimpose the Date and Time on Still Frames Select the Superimpose the date and time on the still frame checkbox to additionally display the date and time of capture on still frames S
72. that Exposure mode is set to Auto on the Camera Control Panel O The Auto setting for Night Mode can only be set with the VB C500VD VB C500D VB C60 and VB C300 O The Night Mode Day Mode and Not specified options for the Night Mode function can only be set with VB C500VD VB C500D VB C60 VB C300 VB C50i series and VB150 e Video turns to monochrome in the Night Mode O l you specify Auto you cannot control the Night Mode using the Camera Control Panel O You cannot use the built in infrared lamp if you are using the optional dome housing Tip e In the Night Mode set to Enable After the schedule expires the Night Mode will be disabled e In the Auto mode the mode automatically switches according to the brightness JI D e m F D O A 3 D y 0 D x lt D a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q E D 2 Select a Resolution for recording from the drop down menu You can select from JPEG Small JPEG Medium JPEG Large MPEG 4 or Not specified If you select Not specified the Storage Server does not attempt to change the setting rather it accepts whatever Night Mode setting and resolution the Camera Server offers 3 Note MPEG 4 can be selected for VB C500VD VB C500D and VB C60 4 37 Set Normal Schedule Tip The actual image size in relation to the specified resolution size is as follows JPEG Sma
73. the changes have not been saved An attempt was made to connect with an invalid host name IP address An attempt was made to connect with an invalid port number An attempt was made to connect to the Storage Server with an invalid host name IP address An attempt was made to connect to the storage Server with an invalid port number The destination Storage Server was not found when you attempted to save the schedule The destination Storage Server was not found when you attempted to delete the schedule The Storage Server in which the schedule is to be saved was not found when you attempted to display the Recording Schedules window or to switch the storage Server Messages List Recording Schedule Special Day Schedule This schedule item overlaps a previously scheduled item Please check your settings and try again schedule items must be at least 15 minutes long Please check your settings and try again Do you want to save your schedule changes The following cameras will not be part of this multiple schedule creation because they have schedules that clash with the requested time range Multiple schedule creation failed all selected cameras have schedules that clash with the new schedule time range This schedule type has days set up for it to be used on These need to be removed before deleting the schedule type This day has already been set up to use another schedule type lt special
74. the configuration file when the system is installed and do it again each time you change the settings of the VK 64 VK 16 However if the management is complicated you can perform a Tull backup every day See P 7 7 for the storage location Notes on Backing Up Recorded Video Data Video data being recorded is saved in a temporary file on a hard disk drive The temporary file cannot be backed up in the normal procedure See Recorded Video data gt P 7 5 for details The temporary file cannot be backed up until it is converted into video data You should choose the backup hardware best suited for the backup data quantity Basically you should use the DDS type device if a single backup copies 1 through 10 GB of data and AIT device if it copies 10 GB through 100 GB of data and LTO device if it copies 100 through 400 GB of data If you need more capacity you need to consider multiple backup devices Also it is recommended to use a backup device with a high data transfer rate If the total capacity of the hard disk reaches several terabytes you should rather consider than making backups using hot spare hard disks or highly reliable storage system or further reliable and available RAID system Backup for Archiving Long Term Storage of Data When making a backup of data for long term archive you must back up the following data e Recorded video data It is recommended to make an incremental backup of this data See P 7 5
75. to E drive is on standby due to shortage of free HDD space No Storage Server Log Error No No Description 10050 Network may be outof may be out of Service 10054 EC Camera Server s network problem or session disconnection due to Camera Server s reboot has occurred The effective recording rate is too low below 50 O Sensor and motion detection events occur too frequently exceeding the standard given by the guideline CPU load of the Storage Server PC may be high Load due to writing recorded video data onto HDD may be too high CPU load of the Storage Server PC may be too high O he specified drive may be unable to be written he time setting of the VK 64 VK 16 Storage Server PC may have been changed to the past in the NTP operation environment Load due to writing recorded video data onto HDD may be too high Check the network HUB cables etc for any problem and confirm that the Camera Server is operating normally Adjust the recording schedule and sensitivity of motion detection e Check the CPU usage and terminate any applications which are putting heavy loads to the CPU Use the Windows Performance Monitor to check the writing status of HDD Review the recording schedule or add servers as required e Use the Task Manager to find out the application causing the problem e f the VK 64 VK 16 module AE EXE is causing the problem the event generation fre
76. try to reduce the number of Camera Servers to be displayed or decrease a live frame rate If the video quality of Camera Servers is set high or the resolution is set to VGA processing may take a long time because the size of image data is large In this case review the video quality or video size in the Camera Server settings Timeline e The Playback controls are inactive Situation You have clicked any of the Playback controls but nothing happens Solution Move the Playhead away from the Live position Playback controls will then be active A Video Window needs to be selected for playback Also the nudge buttons gt P 5 48 and the Extract Video button gt P 5 54 are enabled only when one Video Window is selected VK Troubleshooting Extract Video e Cannot save video as no data could be found Situation You have attempted to extract video but an error message appears stating that no video can be found in the selected segment Solution Check that the selected segment of video has recorded footage gt P 5 56 Scheduling and Recording e Cannot initiate Record Now on a camera Situation You have selected a Video Window to initiate Record Now but the menu option is not available Solution In the Edit Camera Server dialog of the Configuration and Preferences screen Do not Record is probably set for the Camera Server Change the option to enable recording to the Storage Server gt P 4 20 e Cannot
77. AQ Wa s S a Internet Explorer x Content from the Web site listed below is being blocked by the Internet Explorer Enhanced zose Security Configuration http 192 166 100 1 IV Continue to prompt when Web site content is blocked Learn more about Internet Explorer s Enhanced Security Configuration If you trust this Web site you can lower security settings for Add the site by adding it to the Trusted sites zone IF you know EE this Web site is on your local intranet review help for instructions on adding the site to the local intranet zone instead Important adding this web site to the Trusted sites zone will lower the security settings for all content from this web site for all applications including Internet Explorer 2 Click Add and then the Trusted sites dialog box appears If Require server verification https for all sites in this zone is selected clear the selection You can add and remove Web sites From this zone All Web sites in this zone will use the zone s security settings Add this Web site to the zone http 192 168 100 1 Web sites http canon jp webview Require server verification https For all sites in this zone OK Cancel 3 Check that the IP address of your camera server displayed in the Add this Web site to the zone box is correct and then click Add to register the camera as a trusted site For more information on registration to the tru
78. B C6O0 Other items Focus Speed Settings Auto Pan Tilt Slow Select from Fast Normal and Slow for Pan Tilt Y nto For domes Y Normal Y Fixed at infinity amp Fast Y Manual slow O Fast Select from Fast and Slow for Zoom Far Switch between Auto Focus and Manual Focus Auto Adjust the focus automatically Auto for domes When the optional dome housing is used select this option to automatically adjust the focus without focusing on the wall surface Fixed at infinity Focus Is fixed at a point of infinity Manual Press and hold Far or Near button to adjust the focus Clicking One Shot AF adjusts the focus just once automatically VB C60 VB C300 3 Note O Focus is not available for the VB C500VD VB C500D e Auto for domes is not available for VB C500VD VB C500D VB C60 O Pan Tilt speed cannot be changed for VB C500VD VB C500D Additionally Zoom speed cannot be changed if digital zoom is set to Disable 5 42 Arrange Video Windows Select a Preset Camera Angle If preset camera angles have been set up and stored as presets they will be available from the Preset drop down menu of the Camera Control panel or a sub menu The following explains how to select a preset from a sub menu 1 Double click a Video Window or select Get Camera Control from the Video Window menu 2 From the Video Window menu click Preset Camera Angl
79. CCESS ENGNG LOO e al e dos 9 29 VIGA VISTO VIC WER LOIS tarda 9 30 LOG Ora go DE SINAU aaien rts A E A A AE E E A 9 30 EMOrCOdES iN EO FIE eta 9 31 A R A E A Seat gals 9 34 Chapter 10 Appendix Camera Serner COMIN Ol a a a AE 10 2 EAS K ea A a SOT tet gaey Pee 10 3 Mota os AAA AA EA 10 3 RAID FSCO MMC e eo ee 10 3 How To Check Software Version ccccecececececececccecececececeacacauacueueacececetensueneuuauneaterenseananeness 10 5 Storage Server Configuration TOO cccococccnncnnonononononnnnonononnnonnnronnnonnrnonn rre nnnnnnrnninnnonnnronenenannnononinanons 10 5 Sie ad dedo 10 5 Functional Limitations on MPEG 0 e tenes e de e 10 6 A O A 10 7 xi About Manuals VK 64 VK 16 comes with three manuals including this document e Setup Guide A manual that introduces this software Be sure to read this manual when using the software for the first time Oo Viewer Operation Guide A simplified manual for the VK Viewer Be sure to read the Administrators Manual for details e Administrator s Manual this manual paf file This manual is intended for the System Administrator to install and operating this software Be sure to read this manual to ensure proper system operation xii Important Before Starting Operations It is recommended that you perform tests under actual conditions before starting operations O This recording software may not operate as your settings in recording or displaying live video depend
80. Canon NETWORK VIDEO RECORDER VK 64 VK 16 Administrator s Manual Introduction fi Thank you for purchasing Network Video Recorder VK 64 v2 2 hereafter referred to as VK 64 VK 64 is a network video recording and monitoring system and consists of the Storage Server and Viewer Please read this manual prior to operation This manual also explains how to use the Network Video Recorder VK 16 v2 2 hereafter referred to as VK 16 VK Lite v2 2 hereafter referred to as VK Lite and Viewer Only use See P 1 6 for the difference between the VK 64 and VK 16 See P 1 30 for the difference between VK 64 VK 16 and VK Lite See P 5 8 for the functions not available in the Viewer Only mode VK 16 and VK Lite have the same functionality as VK 64 outlined in this manual unless explicitly indicated otherwise Request to Customers 1 Canon owns the copyright of this manual The unauthorized transfer of all or any part of the contents of this Manual is forbidden 2 The contents of this manual are subject to change without any notice 3 This document has been prepared with the utmost attention to accuracy However if you have any comment please contact the Customer Service Center indicated on the back cover 4 Irrespective of items 2 and 3 above Canon cannot bear responsibility for any effects resulting from operation 5 When procedures that involve using the control panel are described in this manual the operations ar
81. Co Viewing Screen Camera Selection area Zone 8 roe When you select other locations their Zones are displayed 4 10 Location and Zone When a Location is selected from the drop down menu at left all of the Zones associated with the Location will appear to the right as camera thumbnail images This tab containing four thumbnail images indicates that there are four cameras in the Zone mI p This tab containing six thumbnail images indicates that there are six cameras in the Zone jnp y sS Bulip1099y S pue JBAJOS BIB Jejsiboy S 3 Note O The Location Zone hierarchy is independent of the grouping of cameras into Storage Servers For example a single Storage Server may record video from multiple Locations and cameras from a single Location can be recorded to multiple Storage Servers e When multiple Storage Servers are used and a Storage Server which already has registered Camera Servers is changed to the Master Storage Server thumbnails of registered Camera Servers may not be displayed In this case update the thumbnails by clicking Connect on the Edit Camera Server dialog for each Camera Server on the Master Storage Server 4 11 Location and Zone Add a Location and Zone Step 1 Click Add Location on the Locations Zones tab 1 Inthe Camera Summary window select the Locations Zones tab if it is not selected yet 2 Click Add Location to bring up the Add Lo
82. Fabulas E E E eee em 3 22 Set tine Event Notfication Tab ti a a Ad ln 3 23 How to Display the Event Notification Tab oocccooccconocococococncconononononcnononcnonononononoconinncnnonns 3 23 How to Set the Event Notification Tab ui i 3 23 Sel User Management Tab cua a a a a 3 25 How to Display the User Management Tab oooccccconcccncncccccnnnnnoccnnnnnccnnnnnooonnnonnnononnnnnonononononenananoss 3 25 Administrator and Operator Status User cocccnnocccncocncncononncononnonnnononnnnnnnnnnnnnnnonnnnnnnnnnnnnnnononnnonannnnnns 3 25 How to Set the User Management Tab ooccccoccnccoccnncoccnncconnnonccnnnnocnnnnnonnnnnonnnenonnnnnonnnnnononnns 3 26 Change USer TOA IminiStalOn arts tddi anata 3 26 IEA USET es State A A EE al ital MAN Anes eee A N Denes ete eed ee 3 27 Request User Authentication at Tool Startup mitin dd 3 27 Chapter 4 Register Camera Server and Set Recording Schedule vi Ohapter OVerVIEW aint ta a a A 4 2 Launch VK Viewer and Display the Configuration and Preferences Screen c0c8 4 3 HOW TO LAA VKWO7 VIKA TG acon a aaa 4 3 HOW Oa NK ida 4 4 Launch by Connecting tothe Localhos ur AA E 4 4 Launch Storage Server by Specifying the IP Address coocccccnccccnncnononnncnnonononnnnononononocnnnnnrononnnninanoss 4 5 Access to the Configuration and Preferences SCreen ccoocccnncccnnncccnncnoconononononononnnnnnnononnnnnnnnnononnnnninnnnns 4 7 Storage and
83. Launch Storage Server by Specifying the IP address If you installed Viewer and Storage Server on separate PCs specify IP address of Storage Server and connect Viewer to the Storage Server 1 Select Use IP address from the drop down menu Master Storage Server y Cancel 2 Click Connect 3 Enter IP address or host name of Master Storage Server in Host Name or IP and the port number in Port Connect to Master Storage Server Please enter the Master Storage Server settings below Master Storage Server Host Name or IP Rees Port so mi Start the Viewer 4 Click Connect 5 Enter your User Name and Password and click Login Login Ea Please enter your user name and password User Login User Name Password O f you need to use proxy server you need to change the Internet option settings in the following procedure 1 Select Start gt Control Panel gt Internet Options 2 Select the Connections tab 3 Click LAN settings Change the proxy server settings O f using proxy server between Viewer and Storage Server it should not perform response buffering Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data such as events from the Storage Server to the Viewer Apache proxy server does perform response buffering so is not recommended e You cannot transmit or receive audio when using proxy ser
84. MTP server 1 and 65535 was used Event The user name was out of the valid number of characters range This includes when the user name was not entered ed An invalid character was entered in the The user name contains invalid characters user name The password was out of the valid number of characters range This includes when the password was not entered The recipient s e mail address contains invalid characters The sender s e mail address contains invalid characters notification The user name must be between 1 and 100 characters in length Bunooysa qno IN The password must be between 1 and 20 characters in length An invalid character was entered in the The password contains invalid characters password Only ea characters and underscore _ can be used The POP host name is invalid An invalid character was entered in the host name of the POP server h f the POP hero Promesas end The host name of the POP server was not entered The POP port must be a number between 1 The port number of an invalid POP server and 65535 was used 9 11 Messages List An attempt was made to add a user in the storage Server by using a user name that is already registered An account with this user name already exists An attempt was made to add a user by entering a user name that contains a character other than alohanumeric characters and underscore _ The user name contains invali
85. Number of Camera Servers Used Product Name Storage Server Network Video Recorder VK 64 Network Video Recorder VK 64 hereafter referred to as VK 64 can register and use up to a maximum of 64 Camera Servers System Operation Overview Network Video Recorder VK 16 Network Video Recorder VK 16 hereafter referred to as VK 16 has the same basic functionality as VK 64 but is only able to register up to 16 Camera Servers A comparison between VK 64 and VK 16 is as follows VK 64 Maximum number of registered Camera Servers 64 units Tu ep lt n D 3 lt D lt D VK 16 Maximum number of registered Camera Servers 16 units Same All other functions are the same as the VK 64 The Viewer for VK 64 and VK 16 is the same VK 64 Viewer Using the Viewer Only If you want to use additional Viewers purchase the required number of viewer license If you do not need to record video the Viewer can be used in a standalone configuration You can perform live viewing and camera control of up to 64 units cannot use functions such as recording and playback display event information from motion detection and external device inputs or still frames Upgrading from a Previous Version To upgrade from an older version v1 1 v1 2 v1 3 v1 4 v2 0 or v2 1 to v2 2 download the free patch install from our website License keys from older versions can also be valid in v2 2 Network Video Record
86. PC from which the files were backed up Be sure that the hard disk has a capacity larger than the total size of the video data files to restore Install the VK 64 VK 16 Restore the VK 64 VK 16 s configuration file to the former location The default location is as follows Configuration file path for OS other than Windows Vista Windows Server 2008 lt System Drive gt Documents and Settings All Users Application Data Canon WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt System Drive gt ProgramData Canon WebView NVR Uncheck the Maximum retained history option in the Storage Server Configuration window Launch the Viewer and delete all the schedules for all the Camera Servers in the Recording Schedules tab under the Settings screen After deleting schedules stop the Storage Server from the Storage Server Configuration window Restore video data files matching the date and time you want to play back to the former location The default location is as follows lt Save video in gt WebView NVR videofiles Restore event data files matching the date and time you want to play back to the former location The default location is as follows lt Save video in gt WebView NVR eventfiles Start the Storage Server from the Storage Server Configuration window 10 Also check that restored video data is played back correctly Notes on Restoring Data from Backup for Data Archiving e When resto
87. Preview Thumbnail v Update amp Start Control Preset Angle Select camera preset Move the mouse cursor around the image Arrows will appear and you can click and drag the cursor in that direction The preview will change accordingly When you move the mouse cursor to the center of the image a zoom in or zoom out control will appear Hold down the mouse on to zoom In Hold down the mouse on to zoom out 3 Note e When using VB C500VD VB C500D VB C50FS and VB C50Fi pan and tilt operation is not available You cannot use zoom operations with the VB C500VD VB C500D if digital zoom is set to Disable on the camera O f a fixed camera or an external camera such as VC C50i is connected to VB C50i you cannot use pan tilt and zoom operations Tip If you want to change the thumbnail and the preview area is blank and the Update and Start Control buttons are disabled click Connect located in the Connection Settings field 4 22 Register Camera Server 3 You can also select an already specified camera position from the Preset dropdown menu 3 Note Preset cannot be selected as VB C500VD and VB C500D do not support this function Tip Presets should be configured in advance Please see the Camera Server User s Manual for details on setting Camera presets 4 The exposure compensation settings can also be made from Exposure Compensation dropdown menu High M
88. Priorities are color coded as events in the Timeline in the Viewing Screen 4 Record on this sensor Priority for this Event Priority s Medium Step 3 Specify a camera angle when the sensor is triggered Camera Angle eek Notspecfed In Camera Angle select a preset camera angle from the Preset drop down menu When the sensor is triggered the camera will be moved to this position If you select Not specified the camera will not be moved Backlight Not specified Es Preview Control Er The camera angle can also be changed by moving your J Setup mouse pointer in the Preview area to display controls and clicking to pan tilt and zoom gt P 4 22 After the camera has been controlled the Preset will be set to Custom 3 Note O f you set the viewing angle to the preset position of VB C300 in the digital zoom region the actual angle may be misaligned from the set angle O Camera Servers have functions to record video on memory of the camera by the sensor input or schedule lf the settings are enabled on the Camera Server they take precedence O The Preset location cannot be selected as VB C500VD and VB C500D do not support this function Tip O Click the Exposure Compensation drop down menu and select On to compensate for camera views with strong backlighting The setting will be used when the sensor is triggered This is useful for example if a camera angle would change from an indo
89. See the corresponding Winsock error code in Error Codes in Log File gt P 9 21 See the corresponding HTTP error code in Error Codes in Log File gt P 9 31 Check to ensure that you have the write privilege for the LocalSystem account in the VK 64 VK 16 configuration directory Reduce the system load using the following methods Reduce the amount of data to record For example lower the resolution or frame rate Install an additional hard disk Implement an action such as upgrading the CPU or increasing memory or existing hard disk space Messages List Even though there is no necessary action you can reduce the system load using the following methods if you want to avoid frame rate decrease events Reduce the amount of data to record For example lower the resolution or frame rate Install an additional hard disk Implement an action such as upgrading the CPU or increasing memory or existing hard disk space Camera lt camera gt The recording frame rate has been Effective recording changed from y to z because the rate lt y gt gt load of the recording engine continued lt Z gt to increase decrease ERROR http socket type Image An HTTP 400 error occurred when cameraserver getting the image lt host gt lt port gt http_status 400 It may be connected to SNC P5 DF40N in the MPEG mode Change it to the JPEG mode For other causes see the corresponding HTTP error code in
90. Shared Layouts l BB Default Shared Layout Move to Folder Move an item to another folder Create Folder Create a new folder io 5 Tower scone Me Heada Move Up 3 Move an item up or down 5 PREVER within a folder Move Do wn E A Personal Layouts Delete an item or folder pu Default Personal Layout Delete nee y Tower Complex containing Items Edit Edit an item name or folder name Copy To Folder Copy an item to another folder 5 20 Arrange and Save Layouts Create a new folder 1 In the Organize Layouts amp Layout Sequences dialog click on a shared or personal folder and then click Create Folder The Folder Name dialog appears 2 Enter a name up to 50 characters and click OK Folder Marne 5 Mame cancel _ The new folder will appear in the Organize Layouts amp Layout Sequences dialog Move or Copy a layout or layout Sequence to another folder 1 Inthe Organize Layouts amp Layout Sequences dialog click an item to highlight it then click Move to Folder The Select destination folder dialog opens showing a list of created folders 2 Click to select the target folder in the list and click OK Select destination folder x D D nm ay D ml D D m O D Move to Layouts DO Shared Layouts BB Default Shared Layout i Tower Complex EJ Headquarters ic Hammer House H E Personal L
91. T is 1 Movement rate PT is 2 ae Movement range in the Movement range in the Still time gan direction angle Still time pan direction angle Coe so 2100 aes sec 100 150 0 3872 3825 3809 O 1936 1920 10 5666 4722 4407 10 2833 2518 20 7555 5666 5037 20 3717 3148 30 9444 6611 5666 30 4722 ort Unit Time Unit Time Example If the movement rate PT is 1 still time is 30 seconds and movement range angle in the pan direction is 50 degrees it takes approximately 9 444 hours for 100 000 round trips in the pan direction Endurance of VB C60 s pan tilt mechanism is approximately 300 000 round trips at the full range Total tour time for 300 000 round trips in the pan direction estimated Movement rate PT is 2 Movement rate PT is 1 ee Movement range in the Still ti Movement range in the Still time pan direction angle tll time pan direction angle Sec sec OO 00 150 THO 100 150 0 11616 11475 11427 0 5950 5808 5761 10 17000 14166 13222 10 11333 8500 1995 20 22666 17000 15111 20 17000 11333 9444 30 28333 19833 17000 30 22666 14166 11333 Unit Time Unit Time According to our company s estimations 4 61 jnp y S Hulpsoday 49S pue Janes eBJOWedD Je sibay S Set a Special Day Schedule Special Day Recording Special Day Schedule window is used for configuri
92. VB C10R and VB150 are not supported by VK Lite System Environment This information is as of September 2009 For the latest information please access to Canon Web site 1 10 Operating Environment Viewer Minimum Configuration pi CPU Pentium 4 2 2GHz or faster Pentium 4 3 4GHz or higher when using MPEG 4 D Windows XP Professional SP2 SP3 A Windows Server 2003 Standard Edition SP2 a Operating System Windows Server 2003 R2 Standard Edition SP2 Windows Vista Business Enterprise Ultimate SP1 z Windows Server 2008 Standard Edition Memory 1GB or more Hard Disk 2GB or more 1024 x 768 or higher resolution for the effective display area Disbla Color display of 16 bits or more pay A high performance video card is recommended In case of using PCI video cards display performance may be reduced Sound Audio playback support is necessary for event notification alert sounds gt P 5 15 VK Lite also supports Windows Vista Home Premium Only 32 bit Edition of Windows XP and Windows Server 2003 are supported 32 bit Edition 64 bit Edition of Windows Vista are supported 32 bit Edition 64 bit Edition of Windows Server 2008 are supported Storage Server Minimum Configuration CPU Pentium 4 2 2GHz or faster Pentium4 3 4GHz or higher when using MPEG 4 Windows XP Professional SP2 SP3 Windows Server 2003 Standard Edition SP2 Operating System Windows Server 2003 R2 Standa
93. Video Windows O Viewer Shade Control is performed by using image processing within the Viewer and not on the Camera Server lt can be used on live or recorded video see below 5 46 Arrange Video Windows E Viewer Shade Control Viewer Shade Control compensates darker regions of images and makes them lighter Correction only applies to the displayed Video Window in the Viewer Ti TA Viewer Shade Control Viewer Shade Control Off High Darker regions are most affected by Viewer Shade Control E Audio Panel Audio E A Clicking this button after selecting a Video Window Q 0 00 kbps or selecting a Video Window after clicking this button starts audio playback P 0 00 kbps Tay sudo alo when ug ne Clicking this button after selecting a Video Window caia E or selecting a Video Window after clicking this button a starts audio transmission When ticked audio is Click this button to played back even when display silent detection a microphone is used control Silence Detection 2 When ticked silent interval is detected Use silence detection to reduce network traffic i itti i i while transmitting audio For a silent Use the default sensitivity setting interval network load can be mitigated EEE AA by reducing data to transmit set the sensitivity manually Tick this option to Tick this option to manually detect silent intervals specify the detection sensitivity with p
94. Yes to proceed No to reconsider Event Search No events to be displayed in Event Search There are no events to display dialog were found The length of the extracted video may not An attempt was made to configure the time exceed 1 hour using a value longer than 1 hour Could not save video because there was The recorded video at the specified time Extract Video no data to record cannot be read Failed to extract the video after You attempted to use Extract Video to Bulooyussjqnoly 93 OK was pressed in the Edit Camera Server dialog when a change was made to the camera registered in the camera server dialog lt hh gt lt nn gt lt ss gt because two or more MPEG 4 tracks are included in the selected spans two or more MPEG 4 recording time period schedules Folder Name You must enter a non blank name Please An attempt was made to add a layout dialog check your settings and try again folder without entering the name save recorded video for a time range that 9 23 Messages List Layout Sequence dialog Motion Detection Settings dialog Normal or Special Day Schedule window and Add Edit Camera Server dialog Organize Layouts amp Layout Sequences dialog 9 24 Shared layout sequences may not contain personal layouts The following layouts must be removed before the layout can be saved as a Shared layout sequence An attempt was made to change the layout sequence that conta
95. a is recorded using the G71 u Law format and saved in the QuickTime file format The audio recording bit rate is 64 Kbps The recorded video data audio data and event data are saved in the following folders according to your settings for Save video in and Drive when you register Camera Servers gt P 4 23 Recorded Video data lt Save video in gt WebView NVR videofiles The following two file types are backed up File name NVR_INDEX_xXxXxxXxXXXXXXXXXxXxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov Camera ID Recording start date_time Recording end date_time For JPEG Video File name NVR_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss avi OR For MPEG 4 Video File name NVR_MPEG4_xxxxxxxxxxxxxxxx_yyyymmadd_hhmmss_yyyymmdd_hhmmss mov 3 Note These two files are used in pairs Be sure to back up both files sI m ES Tip The recorded video data file name contains the Greenwich Mean Time as the time stamp auweyos dnyoeg N e About Temporary File File name NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss av File name NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi tmp File name NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss mov File name NVR_STANDBY_MPEG4_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss mov These four files are not yet settled by the system 7 5 Files to Make a Backup e Recorded Data Concept Video data being recorded is saved in a temporary file and the file i
96. a the menu Open the Video Window menu and select Selection of receiving image 1 Click the Video window menu icon or right click in the Video Window to bring up a context menu 2 Select Selection of receiving image from the menu and then select JPEG Small JPEG Medium JPEG Large or Default from the sub menu selecting Default displays the Video Window in the size received from the Camera Server Video Display Size Selection of receiving image JPEG Small JPEG Medium JPEG Large MPEG 4 e Default 3 Note O f you are using the VB C500VD VB C500D VB C60 the menu items are as follows Video Display Size Selection of receiving image JPEG Small JPEG Medium JPEG Large MPEG 4 Default O The MPEG 4 setting can be made on VB C500VD VB C500D VB C 60 O f you specify MPEG 4 and perform live viewing on VB C500VD VB C500D VB C60 the video and audio are not synchronized e When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one of them the change will apply to all Video Windows O Selected video receive sizes are saved when the layout is saved O The Selection of receiving image used for Default is determined when first displaying video from the Camera Server starts Even if you change the size from the Camera Server after the connection is made it will not apply 5 44 Arrange Video Windows E Enable Exposure C
97. age Server 3 Note e You cannot connect to the following cameras VB C10 VB C10R VB150 1 28 Functions that cannot be used in VK Lite e Storage Server Recording to NAS MPEG 4 recording Motion detection recording sensor recording A Special day recording send mail on event function Customization of event priority Connection via HTTP proxy Remote trigger e VK Viewer Layout frequency simultaneous monitoring of multiple storage servers Designated schedules Connection via HTTP proxy Registration of slave storage servers Viewer control API Tip Functions that cannot be used with the VK Lite Viewer or VK Lite Server are indicated by the following marking in the text VK Lite Other e Windows Vista Home Premium is also supported in addition to the VK 64 VK 16 system environments gt P 1 10 e tis possible to upgrade VK Lite to VK 64 VK 16 1 29 MOIAIOAQ Wa s S Ea Specification Comparison of VK 64 VK 16 and VK Lite This section explains what you need to know before using the VK 64 VK 16 and the required operating environment and considerations when designing a system Main functional limitations VK 64 VK 16 v2 2 VK Lite v2 2 64 16 Eoo VB C500VD VB C500D VB C60 VB C300 VB C50 series VB C10 R VB150 alos Recording format JPEG MPEG 4 JPEG only Max recording frame rate 30 fos Normal Schedule recording Continuous recording sensor event recording Mo
98. amera Server video quality is 50 resolution is 320x240 and the size for one image data is 15 KB The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this condition the video file size per Camera Server per day is 310 MB x 4 files Therefore the video data quantity per Camera Server per day is 1 25 GB and 12 5 GB for ten Camera Servers Hardware requirement 12 5 GB per day x 30 days 375 GB Hard disk capacity of around 450 GB is required If the storage period of video data on the Storage Server is 30 days and the required archive period is 180 days an archive backup for 1 week data can be saved on 100 GB tape with an LTO drive Ultrium If you use a 400 GB LTO drive you can save 30 day data on a single cassette of tape 7 13 auweyos dnyoeg N Examples Configuration 3 Backup for Data Archiving Premise 5 units of VB C50 Recording condition Frame rate is 1 fos one frame per second Camera Server video quality is 50 resolution is 320x240 and the size for one image data Is 15 KB The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this condition the video file size per Camera Server per day is 310 MB x 4 files Therefore the video data quantity per Camera Server per day is 1 25 GB and 6 25 GB for five Camera Servers Hardware requirement 6 25 GB per day x 30 days 190 GB Hard disk capac
99. amp time 5 34 Arrange Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area gt P 5 26 3 Note O In the Viewer the number of Video Windows you can display simultaneously will depend on your video card the resolution and quality settings of the camera and the Live Video Viewing Settings frame rate set in the Viewer Settings window of the Configuration and Preferences screen O f the load on the computer CPU Is high Viewer operations may take longer E Select Multiple Video Windows You can select multiple video windows easily You can also move cut or copy selected multiple windows simultaneously Select Multiple Video Windows There are three ways to select multiple windows e On your keyboard hold down the Ctrl key and click each Video Window to select them or e Click outside the Video Windows and drag a selection box around the Video Windows you want selected as shown below Only windows contained within the selection box are selected Dragging around part of an image in the selection box will not select it D D nm ay D ml D D m O D e f you wish to select all Video Windows click Select All from the Edit menu or on your keyboard press Ctrl A Tip O Video Windows from different zones and locations can be displayed in the same Layout e You can copy and paste a multiple selection of Video Windows at one
100. and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring and resize the window A layout example is shown to the right Small Medium and Large Grids When you select Small Grid Medium Grid or Large Grid from the Layout Grids sub menu the Viewing Area displays cells for Video Windows These are boundaries indicating a uniform size which is used to display Video Windows in a tile like manner Drag a camera thumbnail image into a blank tile 1 In the Camera Selection Area click a thumbnail image and drag its selection boundary onto the Viewing Area grid 2 Move it to the position you want to display When you release the mouse the size and position are adjusted to match the layout frame Tip O The Layout menu is also available by right clicking anywhere in the Viewing Area A Video Window can be increased in size to take up a number of tiles for example 4 tiles 9 tiles etc so that Video Windows of different sizes priorities can be viewed O The size of the image immediately after dragging it over the Viewing Area is fixed at 160x120 5 26 Arrange and Save Layouts The Viewing Area with a Small Grid _ E f n ari Live Hotel Mooring Live Level 3 Hallway The number of viewers that can be simultaneously displayed will depend on your PC s video card CPU performance the Viewer s Maximum Frame Rate setting gt P 5 16 and the size image
101. and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it Methods include Use the Playback Controls You can control to play rewind fast forward or jump to previous and next events The fast forward and rewind speeds change by 1x 2x 5x and 10x each time you click the buttons 3 Note O Rewind and nudge back cannot be performed on video recorded in MPEG 4 format O The fast forward speed of video recorded in MPEG 4 format is fixed at 2 times O f a schedule that had previously been recording in MPEG 4 format is switched to recording in JPEG format when rewind playback from the JPEG format time range enters the MPEG 4 time range although the rewind playback continues the video is not displayed and an error stating No Recorded Video is displayed Tip O You can simultaneously play videos from multiple camera servers at the same time e You can simultaneously play multiple videos from one camera server which were captured at different times Drag the Playhead to a new time Click and drag the Playhead shaft to another location When you move the Playhead you are effectively controlling all Video Windows that have been selected 5 50 Use Timeline and View Events Click in the Event Display Area of the Timeline Click in the Event Display Area of the Timeline The Playhead will move to that location and playback of recorded video
102. anges Users who have Operator Status cannot configure register and change Camera Servers or configure and change recording schedules By default a user called admin is created The password is NVR It is strongly recommended that this should be changed after installation It is necessary to set up users on all Storage Servers A particular user should be set up to have the same password on each Storage Server 99U49 8 9y UOIeInbBIuOo JEAIAS 9BeJo S S Set the Settings Tab In the Storage Server Configuration dialog Settings tab allows you to configure the items below e Storage Server name e Proxy Server Settings for storing recorded video Start and stop of Storage Server e Logon Account for Storage Server How to Display the Settings Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed Settings Events Event Notification User Management m Storage Server Settings Storage Server Name Stroage Server 1 m Storage Server Proxy The following proxy is used by the Storage Server to access Camera Servers Enable the following proxy server Proxy server AA Port so Recorded Video Settings J Maximum retained history fi Weeks y Maximum file size duration s Hours Low disk space warning level EJ Y Reduce recording frame rate when disk is under high load
103. are created on the Camera Server Please see the Camera Server User s Manual for details on making camera presets Although the VB C300 does not allow Preset Tour on the Camera Server the Preset Tour is available via this setting O f Preset Tour is selected Exposure Compensation is not available f Exposure is selected the Exposure Compensation option is set to Not Specified e With VB C60 when the optical zoom exceeds the threshold and shifted to digital zoom Custom in the Preset pull down menu is not available Even if you click OK in the Add Schedule Item and Edit Schedule Item dialog or the Sensor Event Settings dialog an error message will appear and the settings will not be applied O Preset Tour settings cannot be made with the VB C500VD VB C500D VB C50FSIi and VB C50Fi 4 36 Set Normal Schedule Set the Night Mode and Resolution VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR VB C50FSi VB C50Fi and VB150 1 Select the Night Mode from the drop down menu You can select from Not specified Disabled Enable and Auto Night Mode Not specified Resolution Not specified 3 Note O f you select Enabled the Night Mode status will be back to Disabled after the configured recording ET schedule finishes y 7 O A higher resolution results in larger disk usage Make sure you have enough disk space O f you set Night Mode to Auto please make sure
104. are within the Maximum retained history period However if the oldest file is currently used in the Viewer for example for playback of recorded video it would not be deleted and the next oldest file will be deleted instead Deletion will continue until the free space rises above this threshold again See Chapter 7 for saving files In case of Limit Level The Storage Server stops recording video when the free disk space goes down to this level and generates an event When the free disk space increases above this level by deleting old video files the Storage Server resume recording video and generates an event Stopping suspension of recording on drive lt Drive gt due to low disk space Maximum disk space used f Delete from Stop Recording the oldest file Event Notification A lt C 3 18 Important Disk Space Management Low disk space warning level Calculation Method The Low disk space warning level occurs when the Storage Server fulfills the condition 1 or 2 below 1 When the Storage Server disk space used exceeds the following value M x 100 A 100 M Value for Maximum disk space used A Value for Low disk space warning level Example In case of the value for Maximum disk space used is 100 GB and the value for Low disk space warning level is 10 the Storage Server reaches the Low disk space warning level when the remaining free disk space becomes 10 GB or less 2
105. art menu gt All Programs gt WebView Livescope gt Network Video Recorder VK Lite v2 2 gt VK Lite Viewer v2 2 4 K Lite P a BE Ea VIEWET WA The following procedure is the same as VK 64 VK 16 Launch by Connecting to the Localhost If you want to use the local PC for viewer as well as Master Storage Server connect to recording server on local PC 1 2 3 to start the Viewer Select localhost from the drop down menu Connect Cancel Click Connect Enter your User Name and Password and click Login n d Login Please enter your user name and password User Login Wiser Name Password 3 Note O The default user name and password are as follows User name admin Password NVR It is strongly recommended to change the user name and password after installation O The Viewer can be launched directly without displaying Start up Screen and Login dialog gt P 5 11 4 4 Launch VK Viewer and Display the Configuration and Preferences Screen Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC specify an IP address of Storage Server and connect Viewer to the Storage Server 1 Select Use IP address from the drop down menu Master Storage Server Connect AAA PT 3 Use iP address Cancel 2 Click Connect 3 Enter the IP address or host name of the Master Storag
106. ary screen to create a location and zone to add the Storage Server and to add the Camera Server Display the Storage and Camera Server Summary Windows 1 Launch the VK Viewer and display the Configuration and Preferences screen 2 Click the Camera Summary tab The Storage and Camera Server Summary windows appear Configuration and Pi Camera Summary Recordin The window consists of two sub windows which are opened by their respective tabs Storage Servers and Locations Zones When the Storage Servers tab i is selected Y Network Video Recorder VK 64 Storage Server SS ile Edit View Help Configuration and Preferences Storage and Camera Server Summary ocations Zones Ej Add Storage Server EJ Edit G Find Camera Servers j Add Camera Server C Edit Camera Server ZX Remove Camera Servet Recording Mode mooo Resolution O formaton Shopping Mall i Checkout i Canon VB Record DO8Mbps 320x240 E CTA SEE BIS Sa RASO ee a UN a E Network Video Recorder VEN Storage Serv File Edit View Help Status of camera servers connected to Storage Server 1 Storage Server 2 Configuration and Preferences Storage and Camera Server Summary Locations Zones IC Add Location Add Zone Storage Servers Status of camera servers at Location Shopping Mall Sa Find Camera Servers G Add Camera Server C Edit Camera Server E Remove Camera S
107. available 451 Requested action aborted local error in The requested execution was canceled processing because an error occurred in the mail server The mail server does not support the 502 Command not implemented PP command that was sent 550 Requested action not taken mailbox The request was not executed because the unavailable mailbox is not available HTTP Error Codes When more than 4 Storage Servers are connected when a Sony camera is used This 4 Bad R E ARE duce is recorded when the operation mode of the camera server is mpeg4 The user authentication or password for 401 Unauthorized RS connecting to the camera server is incorrect This is recorded when the connection cannot lish he IP r 403 Forbidden be estab ished due to the IP add ess restriction on the camera server side It may also be returned by the proxy server This occurs when the webview server is not running even when the HTTP server is running This may also be recorded even during normal operation if the camera server is restarted This is recorded when the proxy server returned an HTTP 502 error which occurs ae Bea when the proxy server receives an error from the upper proxy 9 32 Internal Server Error Messages List This occurs when the camera server is temporarily unable to process requests due to server overload excessive requests from multiple clients an uncompleted start up process on the camera server or other reasons
108. ay See Server Sizing Concept gt P 1 20 for details Prepare the backup device and backup tool for Windows according to the estimated quantity Set up the backup tool as directed on P 7 4 Be sure to exclude the temporary files from the backup target 3 Note If the VK 64 VK 16 continues recording video while making a backup you must take into account the increased I O load on the hard disk due to data transfer to the backup device If the recording frame rate of the Storage Server is reduced by performing the backup consider the following O Lower the recording frame rate during backup in the Recording Schedule Setting window O Establish multiple I O channels e g RAID cards on the Storage Servers to deploy multi storage configuration and distribute the recorded video data among servers Choose a backup device according to the storage configuration O Use multiple Storage Servers and use a dedicated backup device for each server See P 1 19 for how to use multiple Storage Servers 7 10 Restoration Procedure Restore Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK 64 VK 16 for maintenance or recovery from a failure 1 Check that the PC hardware environment has been restored to the former state Be sure to use the same folder organization as before Install the VK 64 VK 16 After installation completes stop the Storage Server from the Storage Serve
109. ayouts ao Cae The item will be moved into that folder If you selected Copy to Folder you can copy items in the same manner Move an entry up or down Click an item or folder to highlight it then click Move Up or Move Down The item will move up or down within a folder Edit or delete a layout or folder Click an item or folder to highlight it then click Edit The respective Layout Name or Folder Name dialog will appear for you to overwrite a new name Click an item or folder to highlight it then click Delete If you have Operator status you will not be able to delete a shared layout or layout sequence 3 Note O You cannot change the parent folder names Shared Layouts or Personal Layouts e You need Administrator privilege to manage shared folders gt P 3 25 5 21 Arrange and Save Layouts E Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog Step 1 Open the Layout menu and select Save or Save As The Save Layout dialog opens A New Folder button and Name field is also available for you to create a new name and location for the copied layout or layout sequence Save Layout Ea Name Save in O Personal Layouts BB Default Personal Layout Save in
110. ber of Camera Servers and required video data size 2 Select the Image Quality of each Camera Server The video quality improves in proportion to the set value but the data volume also becomes larger 3 Determine the frame rate for recording video i e the number of frames per second For general security purposes 1 to 2 fos is common Higher frame rate requires more hard disk space 4 Determine the recording period per day and duration to retain data 5 After determining the conditions above calculate the required hard disk capacity due to the video data size in KB 6 If you record audio to calculate the amount of hard disk space required for the audio data The data size for recording audio is 8 KB s regardless of the type of Camera Server When determining hard disk sizes it is important to take into account that there needs to be considered about 10 to 20 additional room Example 1 JPEG recording e Using 16 Camera Servers VB C60 for recording e With each camera set to Medium Size for video data size and Image Quality set to 3 data size per 1 frame 12 5KB e Recording frame rate is set at 2 fps and e Data size per second is approximately 25 KB 12 5 KB x 2fps Although actual data size depends on objects shot by each Camera Server this calculation assumes the typical size shown above e Audio recording as also performed simultaneously on 2 of the Camera Servers For the above configuration when JPEG ima
111. blem and then press OK to reconnect to the Storage Server If you press Cancel then some event data including all future events for camera servers recording to this Storage Server will not be available The following layouts cannot be found and have been removed from this layout Sequence lt layout name gt Click OK to continue viewing this Sequence The following layouts cannot be found Contact your system administrator to have these removed from the sequence lt layout name gt Click OK to continue viewing this sequence None of the layouts in this sequence can be found None of the layouts in this sequence can be found Click OK to edit this sequence or Cancel to return to the previous layout Do you want to save changes to this layout The image could not be saved Could not save video because there was no data to record When displaying the Viewing Screen the Viewer connects to a Storage Server An error occurred during this process When multiple Storage Servers are registered the Viewing Screen may be displayed for each of the servers If this error frequently occurs check that the TCP 10080 port for the storage server is being used by an application other than VK There is a layout that can only be seen while the layout sequence Is being executed and the user has the right to edit the layout sequence The shared layout sequence was started however there is a layout that cannot be
112. camera server has been lost Failed to connect a camera server At least one day must be selected At least one type of recording must be selected The recording frame rate must be between lt fps gt and lt fps gt You cannot use digital zoom when Custom is selected If Night Mode is set to Auto please confirm that exposure is set to Auto in the camera control panel When a camera server configured as Do not record is already added an attempt was made to add or edit a camera server using the same hot name IP address and port number Could not connect to the camera server You attempted to register VB C500VD VB C500D VB C60 or VB C300 with an older version of the Storage Server An error relating to the camera server connection occurred An unknown error relating to the camera server connection occurred OK was pressed without specifying the weekday OK was pressed without selecting the recording mode check box OK button was pressed after entering an invalid frame rate Attempted to close the Add Edit Schedule Item with VB C60 digital zoom specified while Custom was still selected Night Mode was set to Auto while exposure was not set to Auto in the camera control panel Messages List The changes you are trying to save cannot be sent to the storage server lt storage server name gt and will be lost lt Communication Error Messages Details gt
113. cation Files are automatically saved as QuickTime mov format and can be viewed in a QuickTime player or any other player that supports mov files A maximum of one hour of video can be extracted at a time If you do not have a QuickTime player installed visit http Awww quicktime com for a free download Select a Video Window and time period then click Extract Video 1 Click a Video Window to highlight it then click and drag a time period for it in the Timeline 2 Click Extract Video The Extract Video dialog opens Extract Video 5 54 Use Timeline and View Events 3 Date Click the down arrow to select the date or click on the date to directly input the date 4 Click up down arrows to select a time or click each time segment and overwrite existing value Extract Video Date 5 20 2008 ka bo 7 26 01 17 26 00 E i Cancel From 5 Click OK to display the Save As dialog The Save As dialog opens Browse to a suitable folder in which to save the extracted video and click Save amp Save As Save in E Documents eS Edy E Name Date modif Type Size Tags 5 a This folder is empty Desktop 3 Note e You must select only one Video Window to extract video O QuickTime player version 6 5 1 or later is recommended e On Windows Vista Windows Server 2008 don t specify the Windows folder or the Program Files folder on the system drive to store
114. cation dialog Storage Servers Locations Zones Add Location x Location Mame Step 2 Click Add Location on the Locations Zones tab 1 In the Camera Summary window select the Locations Zones tab if it is not selected yet 2 Click Add Zone to bring up the Add Zone dialog Storage Servers Locations Zones 3 Enter the new zone name up to 20 characters 4 Select a location from the drop down menu in the Location field then click OK The selected zone will now appear in the specified Location folder Add Zone Fone Mame Location Shopping Mall cancel 3 Note O f you want to add a Zone to another location not listed you should first create the Location before you add the Zone e Each Location name must be unique and each Zone name within a Location must be unique as well O There is no limitation on the number of Zones and Locations that can be added 4 12 Location and Zone Edit a Location and Zone 1 Double click a location or zone The Edit Location or Edit Zone dialog appears 2 Change the settings and click OK Zone Name Checkout Area Location Location Name Shopping Mall Delete a Location and Zone 1 Click a location or zone in the list to highlight it and select Delete from the Edit menu Alternatively click a location or zone to select it then press the Delete key on your keyboard 2 A confirmation
115. ccess common menus from here Network Video Recorder VK 64 Storage Server 1 Edit _ Miew Help Lo cation Camera Control Frent Entrance sinart Shade s Contral Ens Record Mow A boom In KIRN Capture Still Frame q de Record Now button gt P 5 52 A instant manual recording for one minute Capture Still Frame button gt P 5 53 Click to keep the current image on a Video Window Viewer Operation Flow Camera Selection Area gt P 5 30 Video window menu icon gt P 5 43 Thumbnails of Camera Servers added to each zone are displayed here Select preset camera angles custom Thumbnail can be dragged onto the Viewing Area for viewing pan tilt and zoom and select a Video Window size e eE Live Events Log list gt P 5 56 Indicates events that have been recorded on Storage Servers after the Viewer was launched t Entrance Zoom In Zoom Out buttons gt P 5 53 Click to zoom in or out the Timeline lt D D J D D D gt O o Event Search button gt P 5 58 Click to bring up a dialog and enter searching condition such as time range Location Zone and priority to find the event which occurred in the past Jump to Time button gt P 5 51 Click to enter a specific date and time to jump to to start playing recorded video The Timeline moves to the specified time i Extract Video
116. ce lt status gt deleting files on drive lt drive gt due to low disk space starting on Stopping off lt status gt Suspension of recording on drive lt drive gt due to low disk space starting or stopping recording due to low disk space 9 34 Messages List Error on ok off Connection error to the camera server Connection to host lt camera server address gt lt port gt lt status gt Continuing recording Recording continuing Effective recording rate lt recording rate before change gt gt lt recording rate after change gt Changing the recording frame rate Recording rate is the ratio of received images that are actually being recorded If the rate is 100 then all received images are recorded If 50 1 frame per 2 frames is recorded igoa Address in use A socket for the communication could not be generated because a large number of TCP connections are used in the PC 40050 Network down The network is down when a failure occurs in a HUB or router located near the PC 10051 Network unreachable A A failure occurred in a HUB or router near the camera server occurred in A failure occurred in a HUB or router near the camera server HUB or router near the camera server 10054 Forced disconnection from The TCP connection is disconnected because the camera server camera was restarted or another cause A timeout occurred in the TCP connection with the camera server 10060 Connection timeout This oc
117. ceceeeeceeeeeeeeeeseeeesueeesaeeesaueesansessaees 1 8 OIC ALIS C Oli AUOM aerae ne a N a a r a ea 1 8 Operating ENVrONMENE sua A E a E eee 1 10 SUD PONE CANET OENES ji ii 1 10 SIV IE OTIS Il A a ctl at A ca aT ce 1 10 NTS UCU sca eee ae a cake tlt eA a ea ta tc NR aR NC ce aaa See Me ues a 1 11 nn A A 1 11 Notes on Operating ENVIO Me iuris ia 1 12 NOTES ON Use WIT VVIING OWS AE A heen cbensentaouhua aru umela eit cae iaesaiaacaiasehuarens 1 12 Notes on Use with Windows XP Vista ooocccooccncccccnncocononocononononnnononnnnnncnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnononnnnnnnons 1 12 Windows server 2003 Windows Server 2008 co 1 13 Windows Server 2008 ne cece 1 15 Windows VistaWindows server 2008 a citas 1 16 System Design CONCEDE 110 a a a a aN 1 17 System contara ton Ea R E T R 1 17 When using multiple Storage Server g atada die 1 19 When USING Viewer Aloe saiyan ito 1 19 SONO rA CONCEDE ari idas 1 20 Approximate Video Data Volume per Second sensed A een Re heed 1 20 Requitea Aard Disk GADACIY adas dada 1 21 sensor Event Recording and Motion Detection Recording CONCEPT occccoccnnnnccnnncccnnnocnnnnncnnnnnnnnnnnnos 1 24 Storage Server Reno nn a AC ida ao 1 25 Notes OM WIS WEE SIZING ii A SAS 1 26 Network BamOWiGtisG ONG OL da A A AAA A 1 27 VIS AN cd 1 28 Specification Comparison of VK 64 VK 16 and VK Lite oocccconccccccoccccnconcnconcnoconnnonannnnos 1 30 Chapter 2 Installation NADIE OVEN sr ld 2 2 INStallation Procedures
118. ch the video at the Admin Viewer as required 4 19 Register Camera Server Select a Storage Server 1 Select a Storage Server from the drop down menu which lists pre configured Storage Servers and enter the Host Name or IP address in Host Name or IP and Port number in Port The Host Name or IP must be 255 characters or less each label separated by a period must be 63 characters or less and the Port number must be a figure within the range from 1 to 65535 Save Recorded Video on Storage Server Storage Server 1 Storage Server access to Camera Server Host Mame or IP 192 168 100 1 Port so 2 If you do not want the Camera Server to record video select Do not record from the drop down menu of Storage Server 3 Note e Recording schedules should be set in order to record video O There is a maximum number of 64 Camera Servers that can be registered on one Storage Server with VK 64 or 16 cameras with Network Video Recorder VK 16 O f you are using the Viewer only the Storage Server cannot be configured O f you have changed the Camera Server s IP address you also need to change the host names in the Connection Settings and Storage Server Settings dialogs Configure Recording Stream Usage VB C500VD VB C500D VB C60 VB C500VD VB C500D and VB C60 has a video recording stream function that temporarily saves images in the camera memory as a function to handle packets dr
119. configure the Camera Server not to record Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog A message appears stating that the Camera Server is already set up without recording settings Solution In the Camera Server list displayed on the Locations Zones tab of the Storage and Camera Server Summary screen the selected Camera Server probably has more than one listing Click the listing which has an associated Storage Server listed beside it and then click Remove Camera Server Make sure you save your changes to permanently remove the deleted Camera Server A T ae cal Bunooys jqnoi D e Storage Server free disk space is extremely low Situation Storage Server disk usage Is far in excess of the calculated level gt P 1 20 P 3 17 and there Is little free space Solution When the Camera Server video quality is set high there is a large amount of data per frame Also if you are using anti virus software communication between Storage Servers and Camera Servers is being recorded and that file may be several gigabytes in size Please alter the anti virus software settings to eliminate Storage Servers from virus scanning targets VK Troubleshooting Connection Problems e Cannot connect to a Camera Server Situation In the Viewer the screen has gone black and a message appears stating Could not connect to camera Solution Check whether the
120. connected to Camera Server VB150s Click Night mode and select Disabled Enabled IR light off or Enabled IR light on from the sub menu You can set External Outputs to On or Not specified when a sensor event occurs 3 Note Settings Sensor Event Settings wi UNS VETE cer hef DF 08 s Control the camera via the Camera Control Panel See the Viewer Manual for the information about the Camera Control Panel The Top page of the Camera Server is displayed after Internet Explorer E launches Option Exposure we f sati Focus wU U i ae set whether or not to a ee 5 EA use additional options Exposure White Balance Smart Shade Control and Focus O Frequent sensor events result in high CPU load on the Storage Server If you have 10 or more sensor events per minute continuously it is recommended that you should set continuous recording O f setting Night Mode on VB C50IR IR cut filter will be inactive It will not turn on the built in IR light To turn on the IR light perform the operation from the Video Window menu 4 54 Set Sensor Event Recording Step 2 Enable recording and set an event priority 1 Check Record on this sensor to enable recording when a sensor is triggered 2 Inthe Priority field select the priority for the event to be generated for this motion from 5 options ranging from 1 Highest to 5 Lowest
121. cording engine could not resolve the host name of the POP server When sending E mail the recording engine could not connect to the POP server When sending E mail an error occurred in the first resoonse sent after connecting to the POP server When sending E mail the user name entered for the POP server could not be authenticated When sending E mail the password entered for the POP server could not be verified Reduce the system load using the following methods Reduce the amount of data to record For example lower the resolution or frame rate Install an additional hard disk Implement an action such as upgrading the CPU or increasing memory or existing hard disk space Reduce the system load using the following methods Reduce the amount of data to record For example lower the resolution or frame rate Install an additional hard disk Implement an action such as upgrading the CPU or increasing memory or existing hard disk space see the corresponding Winsock error code in Error Codes in Log File gt P 9 31 See the corresponding Winsock error code in Error Codes in Log File gt P 9 ST See Error Codes in Log File gt P 9 31 Check the Storage Server configuration to see if the entered user name is correct Check the Storage Server configuration to see if the entered password is correct Messages List Error resolving name for SMTP server host port Error lt Wi
122. ction detects motion where no motion occurred before Do not use this function where the motion detection may operate too frequently e g where many people pass through e Motion detection should be set on the Camera Server If motion detection is set on the Storage Server the processing load on the PC will increase and this may have an effect on the storage performance except VB C300 Tip See Operational Guideline for Sensor Event Recording gt P 6 6 and Optimization of Motion Detection Recording Index gt P 6 7 for details 1 24 Storage Server Performance System Design Concept lt Case 1 in JPEG gt lt Case 2 in JPEG gt T Camera Servers 24 units of VB C60 Resolution High 640 x 480 Quality 3 Frame Rate 10 fos Camera Servers 48 units of VB C60 Resolution Medium 320 x 240 Quality 3 Frame Rate 1 fps Recording Example of Storage Server PC specifications CPU Pentium 4 3GHz Memory 1GB HDD Please see Important Disk Space Management gt P 3 17 Sample specifications for 3 day storage about 708 GB for each Storage Server Three Storage Servers with the above PC specifications one master Server two slave Servers Recording Example of Storage Server PC specifications CPU Pentium 4 3GHz Memory 1GB HDD Please see Important Disk Space Management gt P 3 17 Sample specifications for 14 day storage about 693 GB One Storage Se
123. curs when the camera server is down The camera server rejected the TCP connection This occurs 10061 Camera connection refused when the port number specification is incorrect or another cause 10064 Camera power off The camera server is down Normally 10060 occurs There are no routes to connect to the camera server This may 10065 Camera unreachable also occur when there is a failure in the network cable connected to the PC or HUB Y O Cc o 9 07 gt O O gt Q 10091 Network board not ready There is a failure on the PC network board 11001 Host not 11001 Hostnotfound The host name in DNS could not be resolved The host name in DNS could not be resolved 11004 may occur instead of 11001 in 2003 Empty character string Other Winsock Errors The user authentication or password for connecting to the H1T401 Authentication required camera server is incorrect Check to ensure that it is not an on off event Cannot connect due to the IP address restriction on the camera hich h HT502 Bad Gateway 502 The proxy server returns an HTTP 502 error which occurs when the proxy server receives an error from the upper proxy 11004 Host not found The proxy server returned an HTTP 503 error which occurs when HT503 Service unavailable 503 the proxy server failed to connect to the camera server The proxy server returned an HTTP 504 error which occurs when HT504 Gateway Timeout 504 the prox
124. d so that the window Co py can be pasted into the same layout or another layout Paste A cut copied video window is pasted into the current layout Delete A selected video window is deleted from the current layout Edit Select Delete in the Storage and Camera Server Summary screen so that a selected storage server camera server location zone is deleted select Delete in the Recording Schedules screen so that a selected normal schedule special day schedule is deleted Select All Search Events Displays the Event Search dialog selects all of the video windows in the current layout select Configuration while the viewer window is open so that the window Configuration g switches to the Configuration and Preferences screen Select Configuration while the Configuration and Preferences screen is Viewing Screen 9 open so that the window switches to the viewer screen The menu bar and the title bar are hid and the area for displaying video Fullscreen windows becomes larger Press the Esc key to return to the previous status return to the mode before selecting the Fullscreen mode Captions Switches display and hide video window s title bar Camera Selector Switches display and hide the Camera Selection Area Timeline Switches display and hide Timeline vow The Live Events Log window is displayed at the same position and in the same size as previously displayed The checkmark in the menu mean
125. d characters User management An attempt was made to add a user by entering a password that contains a character other than alohanumeric characters and underscore _ The password contains invalid characters Valid characters include all alohanumeric characters and _ An attempt was made to add a user by Please ensure that the password and entering a password in the Confirm confirmation match exactly Password field which does not match the entered password Are you sure you wish to remove this user An attempt was made to delete the user The Storage Server name was out of the The storage server name must be between valid number of characters range This 1 and 20 characters in length includes when the Storage Server name was not entered The host name of the proxy server was not The proxy host name must not be empty ld entered a The host name of an invalid proxy server was used The proxy port must be a number between The port number of an invalid proxy server 1 and 65535 was used P han D ish to e Saari Meal The proxy server settings have changed restart the recording server Configuration The maximum retained history field must The value of the maximum retention period not be empty was not entered An attempt was made to configure the maximum retention period using a value of less than 1 day The maximum file size or duration field The value of the maximum file size duration must no
126. d history option and enter a value from 1 to 999 and then select Days or Weeks from the pull down menu Recorded Video Settings M Maximum retained history 1 weeks Maximum file size duration 6 Hours i Low disk space warning level 10 o J Reduce recording frame rate when disk is under high load VK CATE Maximum file size duration Check the Maximum file size duration option enter a value and select MB or Hours You can enter 32 1024 for MB and 1 24 for Hours If you do not enter a value 1024 MB or 24 hours is used for the Maximum file size duration value Low disk space warning level Enter a percent value When the remaining space falls below the specified value the event will be displayed and a notification will be e mailed gt P 3 5 P 3 23 Reduce recording frame rate when disk is under high load When disk is highly loaded recording frame rate is temporarily reduced to prevent the recording from stopped See Chapter 6 for details This function is available for JPEG video recording It cannot be used for MPEG 4 video recording VB C500VD VB C500D VB C60 Tip If Reduce recording frame rate when disk is under high load is selected you will receive an event notification such as Effective Recording rate lt recording rate before change gt gt lt recording rate after change gt when the recording frame rate drops Ex Effective Recording rate 100 0
127. d select Delete from the Edit menu Alternatively click a Storage Server to select it then press the Delete key on your keyboard 3 A confirmation dialog will appear Click Yes Click No to cancel deletion 4 To save changes click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any changes you have made Save Changes Discard Changes E Note O f a Storage Server is deleted all Location Zone thumbnail and Layout information for cameras associated with this Storage Server will be deleted as well O The Master Storage Server cannot be edited 4 16 Register Camera Server After preparing for Camera Server registration 1 e creating a location and zone and adding the Storage Server you should register the Camera Server You should register the desired Camera Server on the Storage Server if it has not been registered yet Register the Camera Server by Search After registering the Camera Server you can select the Camera Server from the Viewer screen Tip O Up to 192 Camera Servers can be operated Up to 4 camera servers can be operated with VK Lite e To connect to the Camera Server managed by another Storage Server you should first add that Storage Server gt P 4 14 Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window Find the Camera Server In th
128. day schedule name gt To use a different schedule type the day needs to be deleted from the other schedule type first Special day schedules start from 0000 and end at 2400 Please adjust the end time for this schedule and try again A schedule with this name already exists Please use a different name and try again The recording schedules are overlapping An attempt was made to register a schedule with a shorter period than 15 minutes An attempt was made to close the Normal or Special Day Schedule screen without saving the change The Recording Schedules window was dragged in order to add multiple recording schedules however the camera server for which a schedule has already been configured exists A layout or layout sequence with the same name exists in the folder to which the layout or layout sequence is moved or copied An attempt was made to delete the special day schedule that is planned to execute An attempt was made to use the data for which another special day schedule is already configured An attempt was made to register a schedule that passes 24 00 An attempt was made to add a special day schedule with a name that is already registered 9 19 Gunooysajqno AS Messages List 9 20 Viewing Screen Communication with the Storage Server lt storage server name gt has failed To ensure that event and video data is available from this storage server identify and resolve the pro
129. dialog allows you to configure Configure the e mail notification settings based on the priorities set in the Events tab How to Display the Event Notification Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed Click the Event Notification tab to open it de la Storage Server Configuration Ea o Settings Events Event Notification User Management g an beoe z 9 Min Priority Level 1 Highest v D E mail subject VK Series Event Notification lt To Address D From Address O O SMTP server 3 IV Enable authentication POP before SMTP User Name Password o a POP Server p Port EJ O D D D D gt O 9 en How to Set the Event Notification Tab Set the Event Notification Priority 1 Check the Send email when events are recorded option and select the priority level for sending e mails from the Priority drop down menu Events of the setting priority and above will lead to e mail notification 2 Enter a subject in the E mail subject line e g Immediate Action Required recipient s address in the To Address line and sender s address in the From Address line E mail subject VK Series Event Notification To Address From Address 3 Note You can enter each of the subject recipient s address and sender s address in up to 100 characters 3 23 Set the Event Notif
130. digital zoom is set to Disable on the camera O f a fixed camera or an external camera such as VC C50i is connected to VB C50i you cannot use pan tilt and zoom operations Using the Camera Directly from within the Video Window Enable the controls by double clicking on a live Video Window Alternatively click the down arrow at the base of the Video Window or right click on the window A drop down menu will appear Select Get Camera Control If the camera is being used by the Viewers or another VB Administration Tools associated with the Camera Server a Can t get camera control message will appear You may have to wait a few moments and attempt to get control later Arrows will appear in the cursor position when you have gained control of the camera When you move the mouse cursor over a Video Window the mouse cursor changes its shape Click and drag the cursor in the direction of the arrow for pan and tilt When you move the mouse cursor to the center of the image a zoom in or zoom out control will appear ET Cent get camera coita iam y re Hold down the mouse on to zoom in Hold down the mouse on to zoom out When you have finished select Release Camera Control from the Video Window menu Tip O l you have camera control you can only drag the window by clicking and holding the title bar e f you did not make any control for 30 seconds the message of Control will be lost in 10 seconds appea
131. dule If settings are enabled on the Camera Server those settings take precedence JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D 4 43 Batch Setting Schedules When you set schedule you can set multiple schedules at one time Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the Add Schedule Item multiple cameras dialog This allows you to easily set recording schedules for multiple cameras Once created settings for each camera can be customized Information Register 1 Register 2 Example Drag over the Schedule area covering three Camera Servers to set the same schedule for the three Camera Servers Change or Move Multiple Camera Server Schedules While holding down the Ctrl key click on individual schedule items to select them and then drag the mouse to change or move multiple recording schedules 4 44 Set Continuous Recording You can set Continuous Recording with the frame rate of 0 1 to 30 frames per second when creating a Normal Schedule or Special Day Schedule The upper limit is 5 fos with VK Lite Specify the number of still images to record every second from the fps drop down menu Higher fps value generates smooth video however the load on the Storage Server or network goes higher Video data quantity also incr
132. e Camera Summary window click Find Camera Servers which is located above the right hand panel a Find Camera Servers ag Add Camera Server The Search Results dialog appears and a list of detected Camera Servers will be displayed CH Search Results E Detected Camera Servers Type Camera 192 168 100 1 VB C l Registere Register 1 192 168 100 2 wB 50i Registere Register 2 192 168 100 WB C60 Registere Level 1 Office 192 168 100 WE CSOi Registere Front Entrance 192 165 100 5 wB C ll 4 nm t Add Camera Server 3 Note e When you initiate the Find Camera Servers function PC searches the Viewer s local subnet for all Camera Servers connected to It Camera Servers on another subnet cannot be searched and should be added using Add Camera Server gt P 4 18 O The camera names in the list are those specified by the Camera Server See the Camera Server s User s Manual for more information on setting the name Camera Name for VB C500VD VB C500D VB C6O0 VB C50i VB C50iR VB C50FSi VB C50Fi and VB C10 VB C10R Device Name for VB150 VB C300NA or VB C300PA for VB C300 4 17 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Register Camera Server Tip O f you cannot find the Camera Server click Add Camera Server to add it O For the Camera Servers which have al
133. e Find Camera Servers Allows you to initiate a network search for unlisted Camera Servers on the LAN and register it e Add Camera Server Allows you to add a Camera Server to the system e Edit Camera Server Allows you to edit an existing Camera Server s settings e Remove Camera Server Allows you to remove a Camera Server from the system 4 9 jnp y S Hulpsoday 49S pue Janes eBJOWedD Je sibay 5 Location and Zone Create a location and zone for the preparation of registering the Camera Server Cameras are grouped into Locations and Zones Locations are for example an office building shop or school Zones are a part of Locations that is a zone could be assigned o each floor in the office building and specific areas in a shop such as a cash register area The diagram below illustrates an example of physical Locations and Zones on a VK 64 VK 16 network Viewer access is performed via the Location and Zone drop down menus Zone 1 Zone 2 Zones are different areas of the one Location 0 0 oJojo 0 Zone 3 N XQ a x N Network Video Recorder VK 64 Storage Server 1 NS N File Edit View Help Zone 4 Zone 5 AR N A a mM e gt Location 2 X gt gt gt Checkout Area Zone 6 Location HI Once Locations and Zones are configured Locations and Zones are selected from the
134. e Layouts m Arrange Layout Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals 1 From the Layout menu select New Layout Sequence The Add Layout Sequence dialog displays 2 Enter a sequence name for the new layout sequence and choose a Type of layout sequence from the menu Personal Layout Sequence or Shared Layout Sequence you can switch between the two as you add layouts 3 Use the Add Layout gt button to add layouts to the new sequence Click Up and Down to change the display sequence of layouts Click Delete to delete the layout 4 Inthe Duration menu select a set duration of display time for each layout or enter a custom time overwriting the existing time Add Layout Sequence Sequence Name Training Select a layout Type Personal Layout Enter a new name Click Add Layout to Sequence v sequence type z add a selected layout Available Layouts eee Layouts from the left hand G3 Layouts Default Shared Layout 1 6 Shared Layouts Default Personal Layou column 88 Default Shared Layout ROG LBYOUL gt Select or enter the time You can set the time within the range from 1 to 9999 LJ Tower Complex i dde acl Move Up E Headquarters ca Hammer House E Personal Layouts Click on a layout j Default Personal Layou to select it lt D D J D D D gt
135. e Preview area to change Preset Custom r Exposure Compensation en the camera angle gt P 4 22 Control Control the camera via the Camera Control Panel gt P 5 39 Setup The Top page of the Camera Server is displayed after Internet Explorer launches Night Mode Mot Specified pl Resolution Set the Night Mode Resolution and Option Option Exposure WB ate Mi geet gt P 4 37 Control External Outputs External Outputs Setting a SSS Set the external device output gt P 4 39 lo cams The number of external devices available for setting depends on the type of the Camera Server Configuration is discussed on the following pages Set the recording period Click the hours or minutes fields to select then click the up down arrows or directly enter a value to change time Schedule Start End Times fem to Jos 20 All Day Tip O Time period could be set for overnight recording such as Start 22 00 to End 08 00 e Click All Day if you want 24 hour recording The Start and End times will be set at 00 00 respectively 4 33 a npayos Bulplo9ay 18S pue Janes LWL Ja sibay S Set Normal Schedule Select a day of the week to record video In the Repeat on area check the days you wish to repeat the recording period you have set in the Times area above T Repeat on le Y 3 Note O f you have defined any special day schedule
136. e Region Detection Indicator indicator will increase during activity 3 Note Vv Notice events with the area name when motions are detected Area 1 Area 2 Area 3 Area 4 Area Name goeseosoossosoceessoesooeesosseseseseoosesesseeg Seesesesesesocosoocoesssesssosesesoseoosesesoos Priority for this Event Priority 3 Medum ecord Video At Max Frame Rate 5 y frames sec Record for 0 sec before event Record for 0 sec after event External Outputs Output 1 Not Specified Output 2 Not Specified y mei Select frame rate and pre post event duration for Activate external recording triggered by motion device output e This dialog box is only valid when connected to VB C60 Detect Motion Using is set to Camera Server and Notice events with the area name when motions are detected is selected On VB C500VD VB C500D and VB C60 recording settings can be configured separately on each of the four detection areas tabs If Detect Motion Using is set to Storage Server or you are connected to a different camera or Notice events with the area name when motions are detected is not checked the video recording settings apply to the entire region O f the On sensor event is also enabled and motion detection and sensor input occur simultaneously the On sensor event takes precedence See Priorities of Motion Detection and Senso
137. e Server in Host Name or IP and the port number in Port Connect to Master Storage Server x Please enter the Master Storage Server settings below Master Storage Server Host Name or IP ees Port so m 4 Click Connect 5 Enter your User Name and Password and then click Login Login Please enter your user name and password User Login User Hame Password 3 Note O f you use a proxy server you should change the Internet option settings in the following procedure 1 Select Start gt Control Panel gt Network and Internet gt Internet Options 2 Select the Connection tab 3 Click LAN settings Change the proxy server settings O f using a proxy server between a Viewer and a Storage Server it should not perform response buffering The Proxy Server which is configured to perform response buffering may lead to delays in sending small amounts of data such as events from the Storage Server to the Viewer You cannot use the Apache proxy server since it perform response buffering e You cannot send or receive audio when using a proxy server JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Launch VK Viewer and Display the Configuration and Preferences Screen Tip The dialog for entering the IP address will also be displayed even when connection to the Storage Server
138. e described as shown in Windows Vista Basic Disclaimer Malfunction and failure of the software or other factors may cause problems such as recording failure recorded data corruption or loss Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems Support Information For various types of information relating to support including updated product software patch installer User s Manual operating environment etc please see the Canon Web site Copyright Information Videos images or sounds recorded with your camera may not be utilized or published without consent of copyright holders if any except in such a way as permitted for personal use under the relevant copyright law Trademark Notice O Canon and the Canon logo are registered trademarks of Canon Inc e Microsoft Windows Windows Server Windows Vista and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries e Windows is legally recognized as Microsoft Windows Operating System e QuickTime is a trademark of Apple Inc O Apache is a trademark of the Apache Software Foundation O Pentium is a trademark of Intel Corporation O All other company or product names used in this manual are trademarks or registered trademarks of their respective holders Introduction Icons Used in this Manual The following icons are used in this guide to
139. e disk space available for recording i e free space from the Maximum disk space used value has fallen down to a certain level If the Maximum disk space used field is not set the entire drive capacity of the drive specified in the Drive field is considered to be the maximum disk space used Disk space on Event Notification drive lt Drive gt SK warning Maximum disk space used Warning Level 3 Note The event notification e mail is sent when the priority specified for the Low disk space warning level option in the Events tab of the Storage Server Configuration dialog is equal to or higher than the priority specified in the Event Notification tab See P 3 21 and P 3 23 for how to set the Events and Event Notification tabs Tip Event notification allows early control by an administrator to avoid problems due to running out of disk space for example removing unnecessary recording schedules 3 17 99U49 8 9y UOIeInbBIuOo JEAIAS 9BeJo S 5 Important Disk Space Management In case of Threshold Level The Storage Server continues recording video however it starts deleting the video files from the oldest one and generates an event Starting deleting files on drive lt drive gt due to low disk space Maximum disk space used Delete from the oldest file Event Notification Threshold Level Zi gt lt Tip Old video files may be deleted even if these
140. e for live and recorded viewing as well as view and search events 5 2 Chapter Overview te Viewer Reference 5 3 Viewer Operation Flow Location list gt P 5 31 Drop down menu indicating locations available in the system Zone list gt P 5 31 Drop down menu indicating zones within a location Camera Control Panel gt P 5 39 Camera Control Panel enables you to control a camera and quickly determine a camera position Event indicator gt P 5 37 Color bar is displayed at the top of live Video Windows when an event occurs if enabled Viewing Area for Video Windows gt P 5 10 Video Windows can be arranged here Video Windows can be re sized as well They can also be arranged into a uniform grid Video Window gt P 5 32 Recorded videos and live videos are displayed in these windows Camera Server gt P 5 48 Name of the Camera Server currently selected Playback control gt P 5 48 Click the VCR like controls to play rewind fast forward or jump to previous and next events a e P 5 48 Scroll forwards through the current day or jump forward incrementally by day or week Timeline control gt Timeline gt P 5 48 Past date and time as well as events which occurred are displayed here Events are displayed as bars colored according to the priority Click and drag the Time bar to go back or forwards in time 5 4 File CT Menu bar A
141. e must be greater than or equal to 1 hour The maximum disk space used must be greater than or equal to 32 MB or approving the change in all tabs The maximum retention period was changed to a shorter period An attempt was made to exit the Do you wish to save your changes application without saving the setting change Communication initialization was interfered Initialization of network communication has with due to an internal program or OS error failed that occurred when the Storage Server installation was activated All tabs 9 13 Messages List Viewer Confirmation Messages The lt gt part of the message differs depending on the situation Registering Storage Servers and Camera Servers Are you sure you want to delete camera An attempt was made to delete the camera server lt camera server name gt server When you attempted to edit the VB150 Another Add settings it was detected that the camera associated with the following lt camera Camera ene configuration has been changed on the Server dialog VB150 side and the camera for which the Click Yes to proceed No to reconsider schedule was configured no longer exists Proceeding will delete any schedules An attempt was made to save the current layout using the same name as a layout that already exists This will replace an existing layout of the same name Are you sure Are you sure you want to delete the selected layout An
142. e priority of an event created by a manual recording using Record Now will always be Priority 1 e The Record Now function allows recording video in JPEG format However video will be recorded in the MPEG 4 format if and only if recording in MPEG 4 is scheduled VB C500VD VB C500D VB C60 If audio transmission is enabled on the camera audio recording is also performed 5 52 Use Timeline and View Events E Shoot a Snapshot Click Capture Still Frame to keep the current image on a Video Window 1 Select a Video Window to capture a still image 2 Click Capture Still Frame dow Capture Still Frame Zoom In Zoom Out 3 Note e On Windows Vista Windows Server 2008 don t specify the Windows folder or the Program Files folder on the system drive to store snapshots and video files as image and video files can t be saved in those folders e f Superimpose the date and time on the still frame is selected in the Viewer settings the date and time are displayed in the lower right corner of the still frames the position font size and color are fixed If you use the VB C500 on screen display window On screen Display in Operation Guide it is recommended that you position the window either in the top right or top left of the screen Friday July 11 2008 EEES e The VB C500 on screen display window time amp date On screen Display in Operation Guide and the Capture Still Frame time amp date may differ
143. eases to consume hard disk space To configure the Camera Server for recording Set Recording Mode 1 Check the Continuously at Max check box if you want to set continuous recording for the time period Record I Continuously at Max s fps 2 Select a frame rate for recorded video from the drop down menu or input a value from the keyboard You can set the frame rate from 0 1 to 30 frames per second The default setting is 5 seconds 3 Note e When the load on Storage Server CPU and hard disk is higher recording at the specified frame rate may not be available or the video recording may be interrupted O Higher frame rates for result in larger disk usage Please ensure that you have enough disk space O The specified frame rate is the frame rate that the Storage Server will attempt to record however may not be the actual frame rate used for recording video Factors such as the number of Viewers load on the Camera Server and the Storage Server and network traffic may reduce the actual frame rate recorded Also the maximum frame rate for a VB C10 configured with a resolution of 640 x 480 is 10 frames per second and for a VB150 with 4 cameras Is 2 to 3 frames per second While the Resolution is set to MPEG 4 the frame rate drop down menu is gray out However the video is recorded at the frame rate specified in VB C500VD VB C500D or VB C60 setting page at that point 4 45 i T JJ O e 10 a Y
144. eck the Record on this area checkbox on the recording settings tab Motion Detect Area 7 Notice events with the area name when motions are detected Area 1 Area 2 Area 3 Area 4 Area Name S Tip This operation is not necessary if you want configure the recording settings over the entire region without partitioning the detection regions Step 5 Set the event priority status In the Priority field select the priority for the event to be generated for this motion from a menu of five options ranging from 1 Highest to 5 Lowest Priorities are color coded in the Timeline in the Viewing Screen Priority for this Event Priority 3 Medium vl m ES Tip When the same priority level is set to multiple detection areas the schedule is executed in the order of Area 1 2 3and 4 4 51 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Set Motion Detection Recording Step 6 Set frame rate and pre and post event recording duration 1 Max Frame Rate select a maximum frame rate for recorded video from the drop down menu Choose from 0 1 frames per second to 30 frames per second 5 is the default Record Video At Max Frame Rate 5 frames sec Record for Oo sec before event Record for D sec after event 2 Record for sec before event enter a number of seconds fo
145. ecord for __ sec before event is selected it will take approximately 10 seconds after event occurrence until its display in the viewer 4 56 3 Set Sensor Event Recording Record for __ sec after event enter a number of seconds for the amount of recording time after the event has transpired up to a maximum of 999 seconds Click OK to save the new settings and close the dialog Click Cancel to discard the new settings 3 Note O f the Record for __ sec before event or Record for __ sec after event event fields are set to O seconds video will still be recorded while the sensor is activated O Longer pre event recording will increase memory usage Longer pre event recording with insufficient memory may greatly reduce performance when the disk based virtual memory runs short Step 7 Set the External Outputs 1 Click External Outputs Setting to control any external devices that may be connected to your Camera Server External Qutputs M External Outputs Setting Setup Click Setup to change the details of external outputs Otherwise the default settings will be applied If Setup is clicked click the drop down menu for the target external device and set External Outputs to On or Not specified on the External Outputs Setting dialog External Outputs Setting Ez External Outputs Output 1 Not specified Output 2 Not specified i Cancel 3 Note Avai
146. ecording 12 5 KB frame x 1 frame sec x 8 bits 100 Kbps e Bandwidth for live viewing per server 12 5 KB frame x 5 frame sec x 8 bits 500 Kbps Therefore required network bandwidth is calculated as follows 100 Kbps x 1 500 Kbps x 2 1100 Kbps Approx 1 1 Mbps Note that the line speed unit is bps bits per second 1 27 o lt 0 F D 3 O lt o mn lt D VK Lite VK Lite is bundled with VB C500VD VB C500D and VB C60 This is a simplified version of the Network Video Recorder VK 64 VK 16 The differences in functionality between the VK 64 VK 16 and VK Lite product versions are summarized below Functional Limitations in VK Lite The maximum number of cameras that can be registered is 4 units It is recommended that 8 or less video windows are displayed in the Viewer Window a warning Is displayed if 9 or more video windows are displayed The maximum frame rate is as follows Video recording 5 fos or less JPEG Record now Fixed at 5 fos The reduce frame rate under high load is fixed on The maximum file size is fixed at 1 GB per day and cannot be changed The supported cameras are as follows VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR VB C50Fi and VB C50FSi The VK Lite Viewer cannot connect to VK 64 VK 16 Storage Server The VK 64 VK 16 Viewer can connect to VK Lite Storage Server However older versions of the VK 64 VK 16 Viewer cannot connect to VK Lite Stor
147. edium Low and Off in VB C300 VB C50i VB C50iR VB C50FSi VB C50Fi In VB C500VD VB C500D and VB C60 0 1 2 3 3 2 and 1 can be selected Exposure Compensation Select the drive to save video data In the Drive drop down menu select a hard disk drive on the Storage Server Save Video in Storage Server Storage Server 1 Drive o bd 3 Note O Network drives registered via Storage Server Configuration are also shown on the Drive drop down menu See Adding Removing a Network Drive gt P 3 11 for the details O f you are using the Viewer only the drive cannot be configured Close the Add Camera Server Dialog Click OK to close the Add Camera Server dialog If you open the Add Camera Server dialog from the Search Results screen you will return to the Search Results screen In this case click Cancel to return to the Camera Summary window If you clicked Add Camera Server to open the Add Camera Server dialog you will return to the Camera Summary window 4 23 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Register Camera Server Save Settings To save Camera Server settings click Save Changes at the bottom right hand corner of the Camera Summary window 8 Network Video Recorder VK 64 Storage Server1 bobe File Edit View Help
148. eep or Standby mode 5 10 Start the Viewer E Viewer Start up Option You can set the start up option of the Viewer to omit the display of Start up screen gt P 4 3 and login screen to enter a user name and password gt P 4 5 P 5 7 You can place a shortcut icon on the Desktop for your convenience by following the method described below For this setting you cannot use the shortcut icon that was automatically created on the Desktop after installing this software which is used for starting the Viewer 3 Note Password can be referred through the Properties of the shortcut icon You need to make sure that the Password is secure 1 Right click on the icon for NVR_Viewer exe located in the installation directory and select Create Shortcut from the menu The shortcut icon will be created Move it to the Desktop The default destination directory is shown below lt System Drive gt Program Files Canon WebView NVR NVR_Viewer e xe Shortcut Tip lt System Drive gt is a drive that contains a directory folder in which the Operating System files are stored For example if the Operating System is installed on Drive C your system drive is Drive C D D nm ay D ml D D m O D 2 Right click on the shortcut icon that was moved onto the Desktop and select Properties from the menu 2 A gt Specify Target as follows using alphanumeric characters ea Sw
149. elector and Timeline and then select Fullscreen the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example Pressing the Esc key returns the menu bar You can also select to hide Video Window Captions the Camera Control and Live Events The number of Video Windows in the display achieved is dependent on the display resolution A higher resolution will result in more Video Windows displayed T fame Geum tn GQ teem Out A fret few Sune te Tene Evtrect Videw Meturn QOUBIBJOY J M IA Ea 5 29 Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles Select Cameras for Viewing E Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras You can select another set of thumbnails of currently available cameras via the Location and Zone drop down menus and then place them into the Viewing Area as Video Windows e The Location drop down menu lists the physical locations of cameras on the system e The Zone drop down menu lists the groups of areas within each location Location Checkout Area I Shopping Mall i Rory gt ZL r z i ie Sz i gt ec Zone 7 a bo heckout Are 4 When you select a location its associated zones will be listed below E Camera Thumbnails When a Location is selected t
150. en click OK Click to scroll back Click to scroll forward through the months through the months is 20 21 22 23 24 Click a day to A ES highlight it then Today 5 19 2008 click OK to bring up that day in the cms Days list Click Add again to add another day to the same schedule type if you wish Added days are shown in the Days list see example on next page Other calendar selection methods are shown on the next page 4 65 jnp y Bulp1o99y 198 pue Janes BOWED 1a1sibay S Set a Special Day Schedule Alternatively click the current month and a month list will appear January To select another year February click the current year March and scroll down or i back up using the EE FG mman up down arrows Delete a Day 1 In the Special Day Schedule window click a schedule type in the Special Day Schedule list for example Company Holidays and then in the Days list click one of the days associated with the schedule type 2 Click Delete below the Days list The day is deleted from the schedule type 2 Days Days to use this schedule 3 Note O f you attempt to associate the same day with different special day schedules a warning brings up and asked to delete the other entry before creating a new one O Expired days are listed in italics 4 66 Set a Special Day Schedule Save Changes Sery ile Edit View
151. ent Windows Vista Windows Server 2008 When using VK 64 VK 16 on Windows Vista Business Enterprise Ultimate Windows Server 2008 pay attention to the following restrictions Upgrade your PC Please note that before upgrading your PC to Windows Vista Windows Server 2008 you need to upgrade this software to v2 2 if the version is older than v2 2 If you upgrade your PC to Windows Vista Windows Server 2008 before upgrading the software to v2 2 you will not able to complete upgrade installation to v2 2 In this case follow the procedure below 1 Right click on the Storage Server Configuration icon on the desktop then choose Properties 2 Click the Compatibility tab and check the Run this program as an administrator check box 3 Double click the Storage Server Configuration icon to launch the Storage Server Configuration tool 4 Click the Stop Storage Server button in the Storage server status 5 Click the Retry button on the installer wizard for VK version 2 2 Warning dialog appeared when opening the Storage Server Configuration dialog If User Account Control is enabled on Windows Vista Windows Server 2008 the User Account Control dialog will appear when you launch the Storage Server Configuration tool Click the Continue button to launch the Storage Server Configuration tool User Account Control Storage Server Config Tool for VK 64 WK 16 Canon Inc vw Details Continue User Account Cont
152. entace 9 19 Optional Layout Menu ooccncnnccncccncnnicncnncnns 5 19 Personal LayOuUtS occcoocccnoccccocccnoccnnocnononnnnonos 5 19 CAE AAA 5 19 LICENSE coocccncnnccncncncocononnnoncnonnnonnnoncnnnnnonnnnnnnnnnnonnnonos 1 6 10 7 gt LS O D 3 x Index OC ATION ANG LON dis 4 10 A A 4 1 BR aol Sadi ona E buieee siento emeateeess 4 13 A A tite 4 13 EGO Gores a tambasalerbesnliate tasted etal aie 9 26 A List of Error Codes occcccccniccncncnonnnnononinnnnnns 9 31 Storage Destinado pd 9 30 M ME Nao go ake wise ned Ee abatausmuetones 5 52 Master Storage Serve occcccococccnnnncnnonnnonononocnnninnos 1 19 Message laa io caes 9 10 Motion Detection Recording mods 4 46 ONU EE ATAN 6 7 MESA 10 6 N Normas enel sica ee tioleeis wees 4 31 O Operating ENVIO MS E aticus datada 1 10 o A AEE 1 12 DIOlAGe con 1 11 supported Camera ServerS oocccccoccnccccnnccooons 1 10 System ENVIO MEN aca teeta 1 10 Operation and Management ooocicccnccnccccnncccncnnnnoss 6 1 Operational Guideline ci ts 6 5 Event Recording A A 6 6 Live View Frame Rate Adjustment 6 5 Recording Frame Rate Adjustment 6 5 P Pan Tilt ZOO Mission tea biebarsenchetnibhetiaasie 5 38 PEPA ON OW iaa 1 4 Preset OUD ardid tinatanannenaents 4 58 R Recording Schedule acc doiid 4 27 o A eeenancrasncneans 4 44 Normal Seneca 4 31 Special Day Schedule oocccooccccoo o 4 29 4 62 Recording S
153. eo that was encoded only 1 for a personal and non commercial purpose or 2 by a video provider licensed under the AT amp T patents to provide MPEG 4 compliant video No license is granted or implied for any other use for MPEG 4 standard Open Source Software This product contains open source software modules Each module s license conditions are also available in the OpenSourcesoftware folder in the LICENSE folder on the accompanying Setup CD ROM Apache Apache Software License Version 1 1 Apache FastCGI Open Market License FastCGI Expat MIT License Expat ii Purpose of This Manual This manual is written for the System Administrator installing and operating the VK 64 VK 16 system It explains the functions of VK 64 VK 16 and introduces more appropriate system deployment methods Use this manual as a reference when making a backup of data or troubleshooting a problem iv Contents MOJCI ON is es i PUrDOSE Ol TNS Manual hsa na a o nce IV POOUU MIANUGIS aria cn tad xii Important Before Starting Operations oocccoccccoccncccnnncncnnononcnnnnnonannnnnnnnonnnnnnnnononncnnnnnnoncnonaninnons xiii Chapter 1 System Overview ONAPI OV CIVICW esaeren bo iodo 1 2 Prepara lOM FOW cea a a Ea a Sopsaten 1 4 System Operation OvervieW cccccccccssecccceceeeceecaeceecceeeeceeecseueeeesseeeesseaeeeessaaeeeessaeeeeessaeess 1 6 VKOA K GOW aeii dais 1 6 Communication Mechanism of VK 64WVK 16 ccccseccccee
154. er VK Lite The Network Video Recorder VK Lite which is bundled with the VB C500VD VB C500D and VB C6O0 Is a simplified version of VK 64 VK 16 VK Lite can display video record video and audio and playback for up to 4 Camera Servers 1 7 Communication Mechanism of VK 64 VK 16 The following explains the communication mechanism of the VK 64 VK 16 with using atypical system configuration Typical System Configuration VK 64 VK 16 provides video viewing and recording from Camera Servers via an IP network such as a LAN Since VK 64 VK 16 makes use of IP networks cameras can be installed easily And also addition of new camera or change of camera location can be done flexibly VB C500VD CN B C500D lt Monitor Monitor ZA SS LODE we AA po Sa ys zn Way aay EA a View live and recorded video Viewer Operator Capabilities e Viewing Live Video Viewing Events e Viewing recorded video Communication Mechanism of VK 64 VK 16 Application Types and Functions Application Function Storage Server Save logs information of such as video audio and events User can view recorded information monitor live video and check and search events from recording server Administrator can configure the storage server setting Viewer MSIAIBAO W JS S D Record Receive and PS EAS Server record video SY Administrator Capabilities Play back e Configuring St
155. er Web applications exist on the same platform The HTTP port number used by the VK 64 VK 16 should be fixed to 80 Using the Storage Server with a Database Server e g SQL Server Oracle If the hard disk is heavily loaded in database processing recording may not work normally Conversely the database server may be affected by the VK 64 VK 16 when it need hard disk performance to complete its task Using the Storage Server with a File Server Accesses to the hard disk may be too frequent and recording may not work normally Also the disk capacity for the VK 64 VK 16 may run short Using the Storage Server with other applications The processing load of other applications may have a negative effect on the storage performance This software uses 3 ports TCP 80 TCP 9080 TCP 10080 If you are running another application which uses the same ports on your PC at the same time please use another port Notes on Viewer Sizing Consider the following points when selecting the PC for viewer installed Live video viewing and recorded video playback performance of the VK 64 VK 16 largely depends on the CPU and graphics board performance on the PC The CPU performance affects image capturing and video data generation and the graphics board performance affects image drawing see the following example when selecting the PC for the viewer installed In this example the OS is Windows XP Professional 1 CPU Pentium 4 3 0GHz memory 1GB g
156. er is available during these operations O f the recording schedule expires during Motion Detection recording the Motion Detection recording also terminates 4 46 Edit Motion Detection Recording Settings Set Motion Detection Recording You can specify the detection area and the amount of sensitivity for Motion Detection Recording The area for detection can also be modified which is ideal for example if the field of view has two entrances and you wish to monitor motion for one entrance Step 1 Click Settings next to On Motion Detection The Motion Detection Settings dialog appears The dialog for VB C60 is shown below I On motion detection Settings Click to activate Motion Detection Allow to divide the detection area on the Camera Server for VB C500VD into 4 and to set for recording for Seta priority for events VB C500D VB C60 VB C50i VB C50iR each divided detection area triggered by motion VB C50FSi and VB C50Fi Motion Detectio n Settings Es Motion Detection Options Motion Detect Area ioe 8 Detect Motion Using Select sensitivity options Analysis Frame Rate ensitivity Ayr ti 10 0 Detail settings are T Details available for the camera Server y Settings 5 frames sec Sensitivity Area Ratio and Duration Click and drag a control point to re size the active region Motion detection level m Activ
157. era angle can be changed by moving your mouse pointer in the Preview area to display controls By clicking pan tilt and zoom function can be controlled gt P 4 22 O After the camera server control finishes the Preset is set to Custom and the current setting values of exposure compensation and the camera server position are used for recording O f you select Not Specified for Preset Storage Server records video the Camera Server currently displays However if camera angle is changed from the Viewer the video will be recorded at the changed position of the Camera Server O In the following cases the Storage Server records what the Camera Server currently displays e Multiple number of cameras are connected to VB 150 with the Video Input set to Single e VB C50i VB C50iR VB C50FSi VB C50Fi with an external camera connected and have configured the Use External Video Input O During initializing the camera head position of VB C50i VB C50iR VB C300 or VB C60 the camera head moves to face front and then moves back to the current position Please note that video will be recorded in the meantime continuously e The On Motion Detection Exposure compensation and additional options are not available if you use the Preset Tour function O f you use the Camera Control Panel to do the pan tilt or zoom operation the value in the Preset drop down menu will changed to Custom O Preset used for the Preset Tour
158. erver gt Locations Zones H E Shopping Center Storage Server 1 Canon VB Record 320x240 i Front Entrance s Register 1 Storage Server 1 Canon VB Motion Recording 0 232Mbps 320x240 a Ist Floor a Register 2 Storage Server 1 Canon VB Record Motion Recording 0 800Mbps 320x240 i a 2a maor Es Level 1 Office Storage Server 1 Canon VB Sensor Idle i a i im a Front Entrance Storage Server 1 Canon VB Record Motion Recording 0 768Mbps 320x240 Carpark 8 Shop Front Storage Server 1 Canon VB Motion Monitoring 320x240 Lifts Es Store Room Storage Server 1 Canon VB None Idle a Outside Cameras Es Register 3 Storage Server 1 Canon VB Sensor Monitoring 320x240 HE Carpark 8 Outside Pool Storage Server 1 Canon VB None Idle E Warehouse Es Finance Room Storage Server 1 Canon VB None Idle 3 Shopping Mall i Checkout Area y Front Entrance CarPark When the Locations Zones tab is selected lt lt ree area gt lt Summary Area _ _ gt m Save Changes Discard Changes Click and drag scrollbar s to view any portions of the Summary Area that are not visible 3 Note If you are using the Viewer only the Camera Server Location Zone and Camera Type are only displayed in the Camera Server List 4 8 Storage and Camera Server Summary Window
159. es 3 Select a preset position from the sub menu Video Display Size Selection of recewing image gt Get Camera Control Release Camera Control Camera Control Preset Camera Angles Checkout rea Exposure Compensation Corridor West lt Y Might mode Corridor East D Control External Devices Entrance E J Wewer Shade Control k o T 9 O 9 3 Note The Preset item is grayed out as VB C500VD and VB C500D do not support this function Other Video Window Functions Change the Video Window size Apart from manually clicking on the corner and dragging out the Video Window to a new size you can also select a set size from the Video Window menu To change the display size of a Video Window via the menu Open the Video Window menu and select Video Display Size 1 Click the Video window menu icon or right click in the Video Window to bring up a context menu 2 Select Video Display Size from the menu and then select Small Medium Large or Raw from the sub menu A Raw selection displays the Video Window selected at the Selection of receiving image E Video Display Size Small Selection of receiving image Medium Large Raw 5 43 Arrange Video Windows E Change the Received Video size VB C500VD VB C500D VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi only You can select a video size received by the Viewer To change the size of received video vi
160. es less time and risks are reduced Measures to be Taken When Rebuilding To reduce the load on the PC during rebuilding and to shorten the rebuilding time it is also recommended to implement the following measures e Stop the Storage Server program before rebuilding e Temporarily reduce the recording frame rate during rebuilding Notes on Consistency Check of RAID Configuration Information For stable operation of hard disks you need to regularly perform consistency check of RAID configuration information This is especially effective for preventing data inconsistency when rebuilding is performed However as with rebuilding the consistency check of RAID configuration information imposes a burden on the PC for a long period of time In a consistency check of RAID configuration information measures such as configuring hard disks in the same way as in rebuilding and reducing the load on the PC are also important See Measures to be Taken When Rebuilding 10 4 How To Check Software Version Follow the procedure below to check the version of the software Storage Server Configuration tool 1 Open the Storage Server Configuration dialog Right click the title bar of the dialog and select About Storage Server Configuration 3 Check the software version in the dialog displayed About Storage Server Configuration Storage Server Configuration el Network Video Recorder VK 64 v2 2 Tanui CANON INC
161. es and viewer layouts which range over multiple storage servers Viewers extract those information from a master storage server 3 Note O All of the Viewers within a system should use the same Storage Server as the Master Storage Server This makes it possible to use the same Zones Locations and Viewer Layouts in all of the Viewers O Ensure if the Storage Server and Viewer installed to the PC is operated with correct daytime setting regularly We recommend that you use NTP function to set the time for Storage Server automatically e Adjusting the time of Storage Server during recording may cause problems to the recording video e When multiple Storage Servers are operated if the Storage Servers other than the Master Storage Server are stopped it takes time to display the Configuration and Preferences screen approximately up to 30 seconds 0 lt n D 3 lt D lt D When using Viewer alone The Viewer can be used by itself without connecting to the Storage Server Although there are some restrictions on functions such as recording and Event Search Viewer Only mode allows to view live videos 1 19 System Design Concept Server Sizing Concept Determine your server configuration components and the number of units depending on 1 required hard disk capacity and 2 video data volume per second 1 Required hard disk capacity Consider the required hard disk capacity based on continuous recording
162. es may occur in the recorded video 6 4 Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing 3 Note Using this function is recommended however make sure you perform tests under actual conditions before starting operations Live View Frame Rate Adjustment Auto Adjust Frame Rate in the Viewer Settings gt P 5 16 This option is enabled by default recommended When displaying live video the Viewer requests the camera to send the video at the specified frame rate gt Max Live Frame Rate on P 5 16 If you use this function you can maintain a stable display of live video with a temporarily lowered frame rate even if your PC temporarily becomes highly loaded for some reasons If you do not use this function menu operation or display response may be affected when the load on your PC is high For video in MPEG 4 format the Max Live Frame Rate and Auto Adjust Frame Rate settings are ignored and the frame rate that is sent from the camera is displayed Recording Frame Rate Adjustment Reduce recording frame rate when disk is under high load in the Storage Server Configuration dialog gt P 3 10 This option is enabled by default recommended
163. et You should disable such Camera Server features if you wish VK 64 VK 16 settings to take precedence 4 40 Change Camera Server Settings Click Setup in the Add Schedule Item and Edit Schedule Item dialog and then Camera Server s top page appears after Internet Explorer launches VB C500VD VB C500D PAE E II II A A EEE Network Camera VB C500 Windows Internet Explorer a oR 0O http 192 168 100 1 v 9 X Live Search Py wy k E Network Camera VB C500 po y dh y pp Page y G Tools _VB C500 o Canon Setting Page f A Sample Page VB C500 Viewer Admin Viewer VB Viewer Click Setting Page to display the Setting Page to change Camera Server settings Internet Protected Mode On E 100 a VB C500 ver 1 10 Network Date and Time Camera Video Upload Server na Event E Control IPsec Reboot Item Maintenance Setting Menu System administrator password and network settings Date and time settings Camera control parameters and installation condition settings Image quality image size and frame rate settings HTTP FTP upload and e mail notification settings Image server and audio server settings Motion detection and interval timer event settings Settings to restrict access to the camera such as by registered user or IP address IPsec configuration Settings for items that require the camera to be rebooted Camera maintenance s
164. etting big Access Credential Manager as a big Access this computer from the Everyone Administ big Act as part of the operating syst 4 Securi ty Hone lo Add workstations to domain 5 Windows F with Ad d Secil Y Adjust memory quotas for a pr LOCAL SERVICE N Public Key Policies 2 Allow log on locally Guest Administrat Software Restriction Policies 2 Allow log on through Terminal Administrators Re 3 IP Security Policies on Local Compute 2 Back up files and directories Administrators Ba a Bypass traverse checking Everyone LOCAL S Change the system time LOCAL SERVICE A Change the time zone LOCAL SERVICE A Create a pagefile Administrators y Create a token object reate global objects LOCAL SERVICE N ate permanent shared objects ate symbolic links Administrators ebug programs Administrators ny access to this computer fr Guest ny log on as a batch job ny log on as a service bio Deny log on locally Guest y C 2 Cre y Cre y D y De 2 Deny log wie Del D D bis En ie Deny log on through Terminal able computer and us nd user acco 3 15 op a O a pe Q D o D mm lt D mn O O Q C pre Q O 5 pu D ml D D D O D Set the Settings Tab A EA 4 Click Add User or Group The Select Users or Groups dialog appears Log on as a service Pro
165. etting SUMMAIY ccccccoccncnnnncnononnnonnnos 4 68 Summary Information of a Recording 4 68 Summary Information of Storage Server 4 69 Restoration Procedure astas nai niides 7 11 10 8 S Searen EVEN G orrara u bda 5 58 Criteria TOSearcniOiui ass 5 59 Date and Time Range ccooccconocnncnocnnccannnos 5 59 Event SCA O Mura 5 58 Iive Event Eog llosa ete 5 56 View retrieved recorded video 5 60 Sensor EventiRecoO Isasi 4 53 set Preset Camera Angles oooccccocccccooccn 5 43 omade CI ION esrara csda 5 42 MaS NO araea a ea aeetahenentaed 5 53 Special Day Recording sssuecccrti cdt ii 4 62 Special Day Schedule cccoocccccocnnococcnnncnnnnnns 4 62 AdO raa ter meatier rn T ATRE 4 63 POTA DA i 4 65 Dele LE rada 4 64 Delstera Day sta 4 66 Ela 4 64 SIEM olaaa 5 18 Storage and Camera Server Summary WINGKOWS ii ss 4 8 4 14 otlorage Ounae 3 1 4 14 ole Deere rere ne ones ee eae erent ere enone ener ene a 4 14 Della talla 4 16 A E E A E E S A E 4 15 Heath CMCC Sinai 6 3 Howto Star UDan si Jeter cote ee 3 3 REMONTAN uds nde 1 25 Storage Server Configuration tool 10 5 Storage Server Configuration dialog 3 3 Event Notification Tab 3 6 3 23 EVENTS TaD runer en a 3 5 3 21 Settings ta Dee a a ene 3 4 3 8 User Management Tab 3 7 3 25 Supported Camera Servers a se 1 10 System COMMGUPATION
166. ettings are then saved to the local disk Click Discard Changes to cancel any modifications you have made e f you wish to return to the Viewer select View gt Viewing Screen from the menu bar 5 18 Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences Manage Video Layouts E Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring The name of the currently displayed layout can be found in the top left corner of the Viewing Area next to the Layout button You can create a new layout save a layout or open and rename a previously saved layout Click the Layout button to open the Layout menu You can also right click anywhere in the Viewing Area to display the Layout menu Below the Layout menu options existing Layouts are displayed and divided into two sections Layout Grids 9IU9 9 9Y J M IA D Initialize Layout Optional New Layout Layout New Layout Sequence Menu es Save As Shared Layouts Organize All the users can available these layouts You need Administrator A privilege to create a layout gt P 3 25 Guest users cannot BB Default Shared Layout modify these layouts shared sa a Tower Complex Layout PRENITA E i List EIA ig BB Spy Center E Hammer House BB Rocket Base Complex Personal Maa n Layout BE Default Personal Layout ____ Personal Layouts
167. ference Ghapter OVSnvieW ns eed ae es a a eel ice ae ai cda 5 2 Viewer Operation FIOW 5 sce eset oat sh aet cae E dales 5 4 Stam ING VIEWS nio i n 5 6 FOWO QUIN GIN A Tas 5 6 Launch by Connecting to the localhost ccocoocccncncoccnnncononnnonanncnnnnnnonnnononocnnononronnnnnninanonircnnnnnnos 5 7 Launch Storage Server by Specifying the IP address occcoccccccccnccccnncononnncncononnnonononnncnononenonononono 5 7 Launch without Storage Server Viewer Only Mode ooccccoccccccccncccconnnoconnnnnonnnnnnnnononnncnnnnnnonnnnnnons 5 8 Functions not Available in Viewer Only Mode nomad 5 9 Viewer Start up WINDOW ta id 5 10 VIEWPER ODION amp ousrtsce a meeracmantuncnconmoneten von unpardbanpanadoen ene adem ensam masiaaialatne bam eounaeenraundion 5 11 Ment Barot Viewer Sere insien ect at co eta te iain eee ena ad oa aol ces a 5 12 FUNCTIONS OF MENTA a 5 12 MES A 5 13 Viewer Setings I NII OWE asiatica dosts daze ela am diame tvs usc Sate at ola Slipan ttle captcha 5 13 Sel Hes Pal TOF ANGIMUIMISI ALON setae eee tater eS A de 5 14 set whether to select the Master Storage Server when the Viewer starts Up ccccoocccccocnncncnnccccono 5 14 Sel IAVOUL OF ING Viewing Screen iS 5 14 oy SMe ov 21g I el 0 6 kc See en oes nr ee a ee ee ee eee ee nee eee eee 5 14 Sen EVentNolic alos td ia 5 15 Seine Tab tor Guest Usuarias ista a Rc dicta Salas 5 16 Frame Rate Selling 10K Ive VIGGO neess e a E teed mateo ay aiteneees 5 16 Aut
168. for a particular event via the Event Search dialog To launch the Event Search Dialog Click Event Search On the Timeline click Event Search The Event Search dialog opens Enter a search start Enter a keyword for Enter a search end Search Search Results Select a state of event date and time particular events date and time Event Search x To search for evelits enter search criteri below and click Search From 5 20 2008 3 48 to 5 20 2008 v 13 49 02 Description cameras all Cameras Select a camera Where all Locations select a Location and Zone Event AI Events State Al States v Priority all Priorities Select a Priority select a type of event P Event Camera Date amp Time Location amp Zone 3 Motion on Register 1 5 20 2008 18 49 00 Shopping Mall Front Entrance search Result Display Area 3 Motion off Register 1 5 20 2008 18 48 47 Shopping Mall Front Entrance Double click an event to view it in the Video Window or click an event to highlight it and then click View Event in Camera to view it 5 58 Use Timeline and View Events E Select Criteria for Searching When you initiate a search certain criteria can be specified such as Priority Location and Zone on the network a date range when the event may have occurred and a time period To initiate a search Step 1 Select a date and time range to search Click in the
169. for making backup of data for a week 70GB is approximately 2 800 seconds e a little longer than 46 minutes The time required for making backup of data for one day 10GB is approximately 400 seconds e 6 minutes 40 seconds 3 Note Recording does not stop while making a backup of data however the recording frame rate may be reduced from the specified value due to disk I O load and CPU load Tip Video data for VK 64 VK 16 is irreversible compressed data Compression process done by tape or other devices is not necessary Backup Tool It is recommended to use a third party backup tool for Windows Read the manual of the tool for deployment Restore Server for Archiving If the purpose of backup is archive you should prepare a separate PC for the Storage Server to which data will be restored This PC must have the same drive configuration e g hard disk configuration For example if the source server s system drive is C and data storage drive is D and video data drive is E you must configure the PC with the same drive configuration However the hard disk capacity must be determined according to data to restore 7 4 Files to Make a Backup Storage Location of Video Data Audio Data and Event Data Video data being recorded is saved in a temporary file See About Temporary File below and the file is settled and saved as video data when its size reaches 1 GB by default to the storage drive Audio dat
170. formatted in the NTFS You can convert the current hard disk into the NTFS format using the following command at the command prompt 5 0 r v D O 5 convert lt Name of the drive gt fs ntfs Example To convert Drive C into the NTFS format convert c fs ntfs Tip Select All Programs Accessories and Command Prompt from the Start menu to display the command prompt If you press the Enter key following the command shown above a series of questions appears then conversion starts Reboot the PC after the process completes conversion Any data on the hard disk is not lost by conversion Stop other applications You should stop other applications including anti virus program before starting installation Installation Procedures 2 8 3 Storage Server Configuration Reference Chapter Overview The Storage Server can record videos and events sensor input and motion detection data from multiple camera servers This chapter explains how to set the installed Storage Server to use the storage server Use the Storage Server Configuration dialog to set the Storage Server In the Storage Server Configuration dialog you can configure settings for disk management event management event notification and user management Settings Tab In the Settings tab specify the Storage Server name Proxy Server and recording options Event Tab You can set the Storage Server to send an e
171. g Frame Rate AdjUStMent ssssssssssirnstrirnttrrtt tt eee seca ee eeee see eeeeeeaaeeeeeeeaeeeeeeaaeeeessaaaeeeeseaenenees 6 5 Operational Guideline for Sensor Event Recording ccooccccccoccnccnncnncnannnonancnnnnncnnonnanononanennnnnoos 6 6 Proper Operation of Sensor Event Recording Optimization of Sensor Arrangement and Sensitivity 6 6 Optimization of Motion Detection Recording Index ccoooccoccnncccnnconcnccncnnocncncnnanonononnnnnnos 6 7 Contents Chapter 7 Backup Scheme Ohapte OV CIVIC Woo cs a le a es oe elec ui 7 2 PUN DOS aos 7 3 Preparati aus A ca tert eas ea ae cite teh eee eee a eal o 7 4 Ba KUD ISIC Ce dd RA iS 7 4 Da UDS as ei ri a 7 4 Restore Server IOLACH O a inocua 7 4 PICS TO Make a Back li E 7 5 Storage Location of Video Data Audio Data and Event Dala oocccconnncccccnccononncoconnnconnnnnnnnnnonnnoninonnns 7 5 Backup for Data ProteclOn eri iia 7 8 Vas O16 ales CRUDO a diia 7 8 Backup for Archiving Long Term Storage of Data ooonnnccconnncccocncoconnnccnannconannnnnnnnnnonnnnnnnnas 7 9 Backup Procedure for Video Data and Event Data occccccccccncccnccccncncncnononncnonononnnncnanonanonos 7 10 Restoration TOC AU died 7 11 Restore Data from Backup for Data Protection ooocccccocccccocnnncncnnnnononnnononononennnononnnnnnnnnnnnnnnnnnnnnnnninnss 7 11 Restore Dala irom Backup Tor Dala ACV ata it ias 7 12 EXamples dt iia 7 13 Conigquration 1 Backu ocr Data Pr
172. g Mode SF Center Weighted W Average Spot VB C500D and VB C60 See the Users Manual of the camera for details Auto shutter priority Selects the Metering Mode Allows the value of the shutter soeed to be VB C500VD VB C500D VB C 60 specified See the Users Manual of the Selects the Exposure Compensation value camera for details VB C300 VB C50i series Off Exposure compensation is off Low Performs a low level of exposure compensation Medium Performs a medium level of exposure compensation High Performs a high level of exposure compensation 3 Note O Exposure can be adjusted for VB C500VD VB C500D VB C60 and VB C300 e For VB C500VD VB C500D and VB C60 the values of exposure compensation are 3 2 1 0 1 2 3 O The Metering Mode is available for VB C500VD VB C500D and VB C60 The mode is deactivated when using other models Exposure Control Items when the Exposure Mode is Manual Set the Exposure Mode to Manual VB C500VD VB C500D VB C300 VB C60 Manual Dragging slide bars adjust the aperture value shutter soeed and gain value Aperture is not available for the VB C500VD VB C500D Drag each slide bar to adjust the aperture value shutter speed or gain value 5 40 Arrange Video Windows White Balance Control Items White Balance Manual a One Shot ye R Gain 199 B Gain To forcibly adjust the white balance capture a wh
173. ges from 16 camera servers are being recorded continuously at 2 frames per second all day every day the required hard disk space is approximately 33GB per day 25KB x 16 cameras x 60 seconds x 60 minutes x 24 hours 34560000KB per day When audio is recorded by 2 camera server the required hard disk space is approximately 1 3 GB per day 8 KB x 2 units x 60 seconds x 60 minutes x 24 hours 1382400 KB 1 21 System Design Concept Example 2 MPEG 4 recording e Using 8 Camera Servers VB C60 for recording e With each camera set to Medium Size 320 x 240 and Video Quality is set to 3 e Recording frame rate is set at 30 fps and e Data size per second is approximately 150 KB Although actual data size depends on objects shot by each Camera Server this calculation assumes the typical size shown above For the above configuration when MPEG 4 video from 8 Camera Servers are being recorded continuously at 30 fps all day every day the hard disk space required is approximately 99GB per day 150KB x 8 cameras x 60 seconds x 60 minutes x 24 hours 103680000KB per day For the above figures please note that the bandwidth is calculated as 1000Kbps 1Mbps and the disk size as 1024KB 1MB The following tables give some typical data sizes per frame in kilobytes for various combination of quality and resolution values referring to a VB C500VD VB C500D VB C60 VB C300 and VB C50i However the actual data size may be differe
174. ghest v Camera Server connection error 1 Highest v Change recording frame rate 1 Highest v Failed to map a network drive 1 Highest v 99U49 8 9y UOIeInbBIuOo JEAIAS 9BeJo S S 3 Note O Events associated with Recording engine started Data file set User log in and Failed to map a network drive do not appear in a Viewer s Timeline gt P 5 48 Live Events Log gt P 5 56 or Event Search Dialog gt P 5 58 O The priority of an event created by a manual recording using Record Now gt P 5 52 will always be Priority 1 It cannot be changed from this dialog above 3 5 Storage Server Configuration Dialog Event Notification Tab In the Storage Server Configuration dialog Event Notification tab allows you to configure the setting of the e mail sent to the user when the event occurs E mails are sent according to the priorities set in the Events tab Example event notification e mail An event of priority 3 occurred on 12 05 2006 at 15 15 17 1000 Parking Lot 1 Sensor on Enable e mail notification and select a priority a Storage Server Configuration s Events of that priority and above will lead to notification emails Enter the e mail subject line for example Immediate Actio Required Enter the address of the recipient and enter your mail server for outgoing mail E mail subject K Series Event Notification Address AAA eee from address From Address PO
175. gt An attempt was made to delete a layout that is not currently being used Are you sure you want to delete the selected folder including layouts and layout sequences within the folder lt layout name gt An attempt was made to delete the layout folder An attempt was made to delete the layout sequence An attempt was made to delete a layout that is registered in the current layout sequence Are you sure you want to delete the selected layout sequence You cannot delete lt layout name gt because it is the current layout sequence You cannot overwrite lt layout name gt because it is used by the current layout sequence An attempt was made to change or overwrite the layout that is being used in the currently active layout sequence Organize Layouts amp Layout Sequences dialog Sensor Event Settings dialog Viewer Settings window Unable to create folder The name lt folder name gt already exists Unable to change layout name The name lt layout name gt already exists Unable to change layout folder name The name lt folder name gt already exists This will replace an existing layout of the same name Are you sure The layout or the folder of the same name has already been registered You cannot delete lt layout sequence name gt because it is the current layout sequence The recording frame rate for sensor lt sensor name gt must be between 0 1fps
176. hanges the icon to a dot 3 Note Only the most recent 200 events are shown in the Live Events Log Tip The Live Events Log window automatically opens when you launch the Viewer if you left it open after closing VK 64 VK 16 E Display the Live Events Log list To display the Live Events Log List Select Live Events from View Menu From the VK 64 VK 16 menu bar select View and Live Events Live Events Log list opens 5 56 Use Timeline and View Events E Overview of Alert Parameters Acknowledgement status Priority of the event 1 Highest 2 High 3 Medium 4 Low 5 Lowest Event type that has occurred Camera name where event occurred Date and time of event Location and Zone Al Live Events Log Acknowledge and View Events A new event entry will appear at the top of the Live Events Log list and will flash for a defined period if configured If Operator Acknowledgement is required the event will flash indefinitely if not acknowledged 1 In the Live Events Log double click on the event to acknowledge Double click again if you need to check the video lt D D J D D D gt O o 2 Inthe bottom right corner of the Viewer click Return to Live gt when you have finished viewing the event The Video Window will return to live viewing 5 57 Use Timeline and View Events NW Search Events If you have multiple events you can initiate a search
177. he Preset Tour Settings dialog appears 2 Select a preset to change from the list and click Edit The Preset Tour Edit dialog appears ajnpayas Bulploday 18S pue JAAJOS elawen Ja sIBay CN Preset Tour Edit x Preset front v Detail setting Speed PT Slow Normal Fast Speed Z Slow Fast Pause sec 10 0 c 120 i E Cancel 3 For the selected preset change the Speed PT Speed Z or Pause sec settings 4 Check the settings and click OK This returns to the Preset Tour Settings dialog Tip For VB C300 and VB C60 you can return the focus to the default setting by checking the Return to the default focus setting when the camera is operated option 4 59 Set Preset Tour Change the Preset Order 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears 2 Select a preset to change the order from the list and click Move Up or Move Down Delete a Preset 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears Preset Tour Settings EA Speed PT front Slow Fast 10 left side Slow Fast 10 right side Slow Fast 10 oye Down Remove Edit Focus is returned to default when the camera is operated Start Test Cancel 2 Select a preset to delete from the list and click Remove 3 Click OK This returns to the Preset Tour Settings dialog
178. he User Management tab The Add User dialog appears Enter the user s User Name up to 20 characters including alphanumeric letters and underscore _ Enter the user s Password up to 20 characters including alphanumeric letters and underscore _ Re enter the password you have entered in the Confirm Password field to confirm it Click OK The dialog closes and the new user is displayed in the User List Change User to Administrator Check the Administrator option of a user in the User List to enable the user to have the Administrator privileges Do not check the option if you do not want to enable the user to have the Administrator privileges Click Apply to save changes 3 Note The VK 64 VK 16 Administrator status is not related to the Windows Administrator status Change User Password 1 2 3 Click to select a user in the User List to change the password Click Edit button below in the user list to bring up the Edit User dialog Enter the user s new password into the Password up to 20 characters including alphanumeric letters and underscore _ Re enter the new password you have entered in the Confirm Password field Click OK The new password is saved 3 26 Set User Management Tab Delete a User 1 Click to select a user in the User List to delete it 2 Click Remove The user is deleted Request User Authentication at Tool Startup Check the Require aut
179. he corresponding Winsock error code in Error Codes in Log File gt P 9 31 See the corresponding SMTP error code in Error Codes in Log File gt P 9 31 This is always displayed when the Noactiomeicaured recording engine stops No action is required Change the storage destination drive of the camera server in Configuration of the Viewer Y O Cc o 9 07 gt O O gt Q There is no necessary action Check to ensure that the specified drive is not configured as read only In addition ensure that all directories in this path are writable When the drive cannot be used due to the above reason configure it in a way so that there are no camera servers records on this drive This is also recorded when the date amp time of the PC is reset to past When this occurs this error will no longer be recorded when the date and time is reset to the current date and time 9 27 Messages List ERROR timeout socket type IMAGE EVENT COMMAND cameraserver lt ho st gt lt port gt ERROR connect socket type IMAGE EVENT COMMAND cameraserver lt ho st gt lt port gt win32_error lt Wins ock error code gt lt error message gt ERROR http socket type IMAGE EVENT COMMAND cameraserver lt ho st gt lt port gt htto_status lt HTTP error code gt Failed to write camera configuration file ERROR Out of memory please check configuration of th
180. he following value Maximum disk space used A When free disk space falls below the following value Number of Camera Servers 1 x 32MB Calculation Example for Each Level Disk Capacity Free Disk Space Max Disk Space Used The following is a table of values for each level calculated based on the examples above Disk Drive Low Disk Warning Level Threshold Level Limit Level e priye 1 4068 x 100 10 100 36G8 40GB 96MB 39 904GB 1 40GB 2 100GB x 10 100 10GB 2 19 1 x32MB 96MB 736MB 2 19 1 x 32MB 640MB B 1 200GB x 100 10 100 180GB 200GB 96MB 199 904GB 1 200G 1 D Drive lo 200GBx10 100 20GB 2 19 1 x32MB 95MB 7368MB 2 19 1 x 32MB 640MB 3 Note e Threshold Level can be used as a protective level to avoid achieving Limit Level It is recommended that you take measures when Low disk space warning level event notification is generated such as deleting unnecessary video files O Storing video data above the Threshold Level increases load over the Storage Server and may cause recording interruption It is strongly recommended to use the Storage Server below the Threshold Level O See Operation Guideline for Recording and Viewing gt P 6 5 for detailed of operation O f e mail notification for each levels is selected the system can be configured to provide e mail notifications when one of these levels is reached gt P 3 23 O The requirements of Threshold Level may be achieved before the
181. he thumbnail images of the Camera Servers registered in that Location will appear Depending on the number of cameras in the selected Location a scrollbar at the base of the Camera Selection rea can be used to scroll the display of thumbnails Front Entrance 3 rae Each Zone is grouped into camera thumbnail images and these can be dragged onto the Viewing Area to create Video Windows Tip You can hide the Camera Selection Area From the View menu select Camera Selector to hide show the Camera Selection Area 5 30 Basic Video Window Functions E Locations and the Zones selection is performed in the following order 1 2 3 Saleda zone Click and drag Select a Location l thumbnails to view in that Location l live video Step 1 Select a Location from the drop down menu Click the Location drop down menu or on the down arrow A list of pre configured locations appears Click a location in the list Zones for that list will appear in the thumbnail section to the right Location Head Office Mailing House Car Park Cinema Complex Step 2 Select a Zone from the menu or thumbnail folder region Click the Zone drop down menu or on the down arrow A list of pre configured zones appears Click a zone in the list Once a Zone is selected from the drop down menu the Camera Selection Area for the selected Zone moves to the left Location Shoppi
182. hentication when starting this tool if user authentication is required when launching the tool If this option is selected the Login dialog appears before the Storage Server Configuration dialog appears Require authentication when starting this tool 3 27 92U49 9 9y UOIPEINBYUOD 19A19S BHeIC S 5 Set User Management Tab 3 28 4 Register Camera Server and Set Recording Schedule Chapter Overview This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server as well as the procedure to create recoding schedules To store the Camera Servers registration and create recording schedules launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen 4 2 Launch VK Viewer and Display the Configuration and Preferences Screen How to Launch VK 64 VK 16 Double click the VK Viewer v2 2 desktop icon _ SD VE Viewer Wei Alternatively from the Windows Start menu select All Programs gt WebView Livescope gt Network Video Recorder VK Series v2 2 gt VK Viewer v2 2 The connect option menu Start up Screen for Storage Server is displayed Select Master Storage Server option and click Connect Start up Screen Network Video Recorder VK CGA v99 Canon Master Storage Server 3 Note localhost C
183. her user authority This message will close in three seconds No recorded video exists during the time where the Playhead is positioned now when playing recorded video It is unable to connect to the storage server to play recorded video You attempted to play recorded video with the camera set to Do not Record It may take time until the MPEG 4 live recorded video is displayed This message will close in several seconds Messages List Storage Server Configuration Error Messages This account does not have the right to logon as services Please check the rights by the Local security Policy Editor of Windows The service s account is changed to Local system account Logged on using an account which does not have sufficient permissions to log on as a service Login settings A character other than alphanumeric characters and underscore _ was entered in the address of the recipient The recipient s e mail address field must The address of the recipient was not not be empty entered A character other than alphanumeric characters and underscore _ was entered in the address of the sender Here ES ROO a NCI MURENG The address of the sender was not entered be empty The SMTP host name is invalid The host name of the SMTP server contains an invalid character h fine SMTP The SMTP host name must not be empty a a SEWARD entered The SMTP port must be a number between The port number of an invalid S
184. ication Tab Tip You can only register one e mail address in the To Address field If you want to send the e mail to multiple addresses use a group address 3 Enter the host name or IP address of the SMTP server in SMTP Server and port number in Port SMTP server smtp Port 25 3 Note Enter the host name in up to 255 characters 4 If you wan to use POP before SMTP for user authentication check the Enable authentication POP before SMTP option and enter the user name used for authentication in User Name and password in Password Also enter the host name or IP address of the POP server in POP Server and port number in Port User Mame Password POP Server a Port 110 V Enable authentication POP before SMTP 3 Note O Enter the user name in up to 100 characters e Enter the password in up to 20 characters e Enter the host name in up to 255 characters Tip If this function is enabled the Storage Server will attempt to perform a POP login before sending e mail that may be required for some SMTP servers Example event notification e mail An event of priority 3 occurred on 12 05 2006 at 15 15 17 1000 Parking Lot 1 Sensor on 3 24 Set User Management Tab User Management tab in the Storage Server Configuration dialog allows you to set up users and their privileges How to Display the User Management Tab Double click the Storage Server Configuration de
185. ick me A lt P address of the Storage Server gt FD anos This specification is mandatory gt P 4 5 P 5 7 p lt port number gt lt can be omitted When omitted 80 is specified fes Canon Webview NVRANVR Viewer exe gt P 4 5 aw AE U lt Uuser name gt Specify the user name gt P 4 4 Shortcut key None OW lt password gt Specify the password gt P 4 4 os Comal u and pw can be omitted When omitted the start up screen will not be jokin Gee sa displayed gt P 4 3 P 5 6 Instead the login screen for entering a username and password is displayed When you use the Viewer alone you also need to specify nohost for h Example C Program Files Canon WebView NVR NVR_Viewer exe h 192 168 100 1 p 80 u admin pw NVR Make sure to enter a space after C Program Files Canon WebView NVR NVR_Viewer exe 5 11 Menu Bar of Viewer Screen E Functions of Menu Bar The following functions are available from the menu bar a Network Video Recorder VK 64 Storage Serv File Edit View Help Location Menu Submenu Function Change Master Storage Server Exit Switches master storage servers The connection menu for storage File servers is displayed Closes the application A selected video window is deleted and transferred to the clipboard so that the window can be pasted into the same layout or another layout O A selected video window is copied into the clipboar
186. iewer Displaying Live and Recorded Video O f many Viewers accessing to the same Camera Servers and Storage Servers simultaneously it will affect system performance O Installation of both Storage Server and Viewer on a single PC may cause a heavy load on your PC depending on the number of camera servers or recording schedule If you use VK 64 VK 16 with many Camera Servers install each application on different PCs Viewing with a low capacity PC may take longer the specified frame rate may not be achieved recording frame rate may be lower or recording may be interrupted gt P 1 21 MOIAIAO W JS S ba System Design Concept When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server For each Viewer Master Storage Server gt P 1 19 needs to be specified for saving information such as zones and locations of cameras as well as saving Viewer layouts created by the user Receiving and hecording Video O w Play back recorded video Receiving Video and Controlling Camera Server Recording video to the Storage Server 1 Master Storage Server Viewer La EZLN RIZZO x RS AZ EZ oy Gl Recording video to the Storage Server 3 storage Server zz EZ Le RRO e SE RTI Z Ss tad q Displaying playbac
187. ikon Switzerland CANON BELGIUM N V S A Berkenlaan 3 1831 Diegem Mechelen Belgium CANON AUSTRIA GmbH Oberlaaer Strasse 233 A 1100 Wien Austria CANON ESPA A S A Avda de Europa 6 Alcobendas 28108 Madrid Spain CANON SVENSKA AB Gustav Ill s Boulevard 26 169 88 Solna Sweden CANON NORGE A S Hallagerbakken 110 P O Box 33 Holmlia N 1201 Oslo Norway CANON OY Huopalahdentie 24 P O Box 1 FIN 00351 Helsinki Finland CANON DANMARK A S Knud Hoejgaards Vej 1 DK 2860 Soeborg Denmark CANON INC 2009
188. ill be shown Create a Normal Schedule Click and drag a time period for a camera name and release the mouse button The Add Schedule Item dialog is displayed EA on Sansor Record va Alternatively right click anywhere in the Schedule Area alongside a camera name and click Add Schedule from the context menu Front Entrance Shop Front Front Entrance Add Schedule Record Shop Front You can click and drag the schedule area of several cameras to bring up the Add Schedule Item multiple cameras dialog This allows you to easily set schedules for multiple cameras Once created settings for each camera can be customized later Register 1 Register 2 3 Note O The shortest recording time for a schedule is 15 minutes O You cannot create overlapped schedule items within a single Camera Sever 4 32 Set Normal Schedule Add Schedule Item Checkout 1 a Schedule Start End Next Day Times o 01 35 AllDay Set start and end times and the day of the week M WTF 5s gt P 4 33 Repeat on iat E E BARFE Recording Settings Record W Continuously at Max 5 fps On motion detection Set frame rate enable Motion Detection and sensor lf On sensor event event recording gt P 4 34 Select to record audio gt P 4 35 Audio recording Set the preset camera angle and exposure Preset Tour compensation P 4 35 Move the mouse cursor in th
189. ing on the capabilities of your PC and the network environment e When load on your computer CPU and hard disk is high the specified frame rate may not be available or the video recording may be interrupted or the Viewer operation may take longer Also when available disk space is low the disk load may increase and the video recording may be interrupted O The performance of storage servers and viewers may be negatively affected on the PC where anti virus software or firewall is running O l you use a proxy server recording frame rate may not be achieved as specified or live video monitoring may be interrupted Also communication between the Storage Server and Viewer may occasionally be disconnected gt P 3 9 P 4 5 O l you are operating using IPSec the recording and display performance may be degraded O See Notes on Operating Environment gt P 1 12 P 1 16 for information on OS you use e When recording to a NAS server it is recommended to separate the communication networks for the camera and NAS O Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2 e Although the audio function of the VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR and VB C5OFSi can also be used take note of the following warnings e The VK Viewer supports audio transmission and reception e Audio data can be recorded However audio data cannot be recorded individually and must be rec
190. ing the video quality on the Camera Server be sure to check the settings for Motion Detection Camera Name e Set the name of the camera displayed in the Camera Server list You cannot set them with VK 64 VK 16 4 42 Change Camera Server Settings Preset e Presets should be set on the Camera Server in advance You cannot set them with VK 64 VK 16 e f the recording settings using a preset are used on the Camera Server the preset position will override camera positions set by VK 64 VK 16 including those in recording schedules and Camera server position The camera control will be lost when starting to control the camera at the Camera Server e f predefined presets are not shown in the Preset drop down menu even though they have been defined on the Camera Server click Get Camera Control to display the Camera Control Panel obtain camera control then configure the settings again Restrict Service Time e lfa Camera Server has been configured with Service time restricted enabled VK 64 VK 16 will be able to record from the Camera Server during restricted times External Device e Specify the name of the external device such as sensor name You cannot configure it with VK 64 VK 16 e lfthe external device is not set on the Camera Server VK 64 VK 16 cannot configure it Sensor Input Recording to Camera Memory e Camera Servers have certain features to capture image into its memory based on sensor input or sche
191. ings Cam 1 Cam 2 Cam 3 Cam 4 2 Change the name of the Camera Server in the Camera Name field as required Camera Name Camera 1 Location Shopping Mall Add fone Checkout Area Add 3 Note O Enter the Camera Name in up to 15 characters O Changing the Camera Name setting here does not change the camera name of the Camera Server 3 In the Location field select a location for the Camera Server from the drop down menu 4 Inthe Zone field select a zone for the Camera Server from the drop down menu If necessary click Add to add another Location or Zone The Add Location or Add Zone dialog opens Enter the Location Name or Zone Name and click OK Add Location m5 Location Mame When you add a Zone in the Add Zone dialog you should also add it to a Location in the same dialog select a location from the drop down menu Add Zone Fone Mame Location Shopping Mall mi See P 4 12 for how to add locations and zones 4 21 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Register Camera Server Update or Set the Viewer Thumbnails 1 In the Preview area click Update to recapture an image used for the thumbnail of the Viewer screen 2 To change the camera angle or zoom magnification by using the mouse click Start Control
192. ins a personal layout sequence to a shared layout sequence The analysis frame rate must be between An invalid value was selected for the lt fps gt and lt fps gt motion detection frame rate The recording frame rate must be between An invalid value was selected for the lt fps gt and lt fps gt motion detection recording frame rate OK was pressed after configuring a value exceeding 30 seconds for the pre event time value The pre event time must be no greater than 30 An error occurred while connecting to the Storage Server when the Normal or Special Day Schedule window is opened or the Storage Server in the Recording Schedules window is changed Or a communication error occurred when you were adding editing a Storage Server Recording settings for camera servers on the storage server lt storage server name gt will not be available lt Communication Error Messages Details gt There is a layout with the same name in the destination to which the layout is moved and the name is the same as the layout that is being currently used This will replace the current layout Are you sure You cannot delete lt layout name gt because it is the current layout or it contains the current layout or layout sequence An attempt was made to delete the current layout or the folder that contains the current layout or layout sequence Are you sure you want to delete the selected layout lt layout name
193. ion 2 2 It is recommended to confirm your settings after the upgrading For the details see Upgrade VK 64 VK 16 gt P 8 3 3 Note O f you are using VK 64 VK 16 with NAS server you need to set up log on settings again after upgrading VK from v1 3 1 4 2 0 2 1 to v2 2 O Version 2 2 of the Viewer is able to connect to versions 1 2 1 3 1 4 2 0 and 2 1 of the Storage Server All of the versions are able to be selected as the Master Storage Server However the following functions are specific to version 2 2 and cannot be used on previous versions of the Storage Server e VB C500VD registration e Audio related settings Can be used with version 2 0 2 1 Storage Servers e Retrieving summary information from a Storage Server Can be used with version 2 0 2 1 Storage Servers O Viewer v2 2 cannot connect to the Storage Server v1 0 or v1 1 O Older version of Viewer cannot connect to the Storage Server v2 2 O Version 2 2 of the Storage Server can continue to use the video data and storage settings from previous versions e When upgrading from any versions before 1 1 2 27 you need to set motion detection gt P 4 46 again You can check your version information from the version information gt P 10 5 of the Storage Server and the Viewer Installation Procedures Preparation and Precaution Use NTFS formatted hard disk The hard disk where the software will be installed and video data will be stored should be
194. ion menu for Storage Server appears Select the Master Storage Server option and click Connect Start up Screen Network Video Recorder localhost dias Connects to Storage Server and launches Viewer Select this option to use the local PC where Viewer is installed as Master Storage Server LA Use IP address Connects to Storage Server and launches the Viewer by specifying its IP address Select this option when Storage Y Canon Server and the Viewer are installed on separate PCs Master Storage Server A Not use Storage Server Select this option to use Viewer only without connecting to Storage Server Tip A connection error may occur when the Master Storage Server is not operating Start the Viewer E Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server select localhost to start Viewer 1 Select localhost from the drop down menu Master Storage Server Cancel 2 Click Connect 3 Enter your User Name and Password and click Login Login xs Please enter your user name and password User Login User Name Password lt D D J D D D gt O o 3 Note The user name and password for VK 64 VK 16 entered in this step are configured by Storage Server Configuration dialog They are different from the user name and password used to log Windows E
195. is PC 9 28 A timeout occurred while waiting for a response from the specified camera server This normally occurs when the camera server is offline IMAGE Process of getting image EVENT Process of getting camera server status implemented by GetNotice COMMAND Camera server operation configuration change command process An error occurred when connecting to the specified camera server IMAGE Process of getting image EVENT Process of getting camera server status implemented by GetNotice COMMAND Camera server operation configuration change command process same applies for ERROR WSAConnect An HTTP error occurred when connecting to the camera server IMAGE Process of getting image EVENT Process of getting camera server status implemented by GetNotice COMMAND Camera server operation configuration change command process Cannot overwrite the camera server configuration file The setting changes conducted after the recording engine started cannot be saved Failed to reserve memory in the recording engine since the system memory is under a heavy load because unprocessed frames continued to increase An application error will occur in a few seconds and the Storage Server functions will stop Check to ensure that the camera server is on and connected to the network lf a proxy server is configured using the Storage Server Configuration tool check to ensure that the proxy server is running
196. is clicked click the drop down menu for the target external device and set External Outputs to On or Not specified on the External Outputs Setting dialog External Outputs Setting External Outputs Output 1 Not specified Output 2 Not specified sl m ES Tip For VB C300 only one target external device can be configured on the External Outputs Setting dialog Finish Setting Click OK to save the new settings and close the dialog Click Cancel to discard the new settings When you click OK the Preset and Exposure Compensation settings are effective on Video Windows in the Viewer Control the camera as required by clicking Camera Control 4 39 jnp y S Hulpsoday 49S pue Janes eBJOWedD Je sibay S Set Normal Schedule Save Schedules 1 To save the Normal Schedule click Save Schedule at the bottom right hand corner of the Normal Schedule window Save Changes Discard Changes Click Discard Changes to cancel any modifications you have made 2 If you wish to return to the Viewer select Viewing Screen from the View menu bar 3 Note Camera Servers have feature to record videos on memory of the camera with sensor input or schedule If settings are enabled on the Camera Server they take precedence over any settings made in VK 64 VK 16 This may cause some confusion if your VK 64 VK 16 recording schedules fail to record with the correct camera pres
197. ite object e g a piece of white paper and click One Shot WB Drag each slide bar to adjust each gain value 3 Note Select the White Balance mode from the drop down menu The following modes are available VB C500VD VB C500D VB C60 VB C300 Auto Automatically adjusts the white balance fluorescent H VB C300 or Daylight Fluorescent VB C500VD VB C500D VB C60 Select this option when day light fluorescent lamp fluorescent VB C300 or White Fluorescent VB C500VD VB C500D VB C60 Select this option when using the camera under a day light or white fluorescent lamp Warm Fluorescent Select when shooting under warm color fluorescent lights Mercury lamp select this option when using the camera under a mercury lamp Sodium lamp Select this option when using the camera under orange colored sodium vapor lamp Halogen lamp Select this option when using the camera under a halogen or incandescent lamp Manual Drag each slide bar to adjust the parameter R or B gain BOUBIBJOY JOMI Ea White Balance control is available with VB C500VD VB C500D VB C60 and VB C300 only 5 41 Arrange Video Windows Smart Shade Control Select the Smart Shade Control level between 1 weakest and 7 strongest Tick to activate the Smart Shade Control function VB C500VD VB C500D and VB C60 3 Note The Smart Shade Control function is available for VB C500VD VB C500D and V
198. ity of around 240 GB is required If the storage period of video data on the Storage Server is 30 days and the required archive period is 180 days an archive backup for 1 week data can be saved on 50 GB tape with an AIT drive If you use a 100 GB LTO drive you can save 1 week backup data However if the tape capacity for archive is too large we should consider that it takes too long to find desired data from the restored data Configuration 4 Backup from Multiple Storage Servers Backup for Data Protection Premise 100 units of VB C50 Recording condition Frame rate is 1 fos one frame per second Camera Server video quality is 50 resolution is 320x240 and the size for one image data Is 15 KB Twenty Camera Servers are registered in five Storage Servers to record video The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this condition the video file size per Camera Server per day is 310 MB x 4 files Therefore the video data quantity per Camera Server per day is 1 25 GB and 25 GB for twenty Camera Servers Hardware requirement 25 GB per day x 30 days 750 GB Ten servers is required tor each Hard disk capacity of 900 GB or more In this case it is ideal to prepare one backup device for each server for backup If you use a 400 GB LTO drive you can save 2 week data on a single cassette of tape Alternatively you can prepare two or three servers dedicated for
199. k video from Storage Server 2 and 3 Plays back gt recorded video SES i Multiple Storage Server can be added to one network Viewers can Recording video to receive video for playback from the Storage Server 2 more than one Storage Server Receiving and i Recording video Storage Server 3 Note O You can operate VK 64 VK 16 with up to ten Storage Servers using any combination of VK 64 Storage Server and VK 16 Storage Server Up to 192 Camera Servers can be operated e Up to 10 Viewers can be connected to a Storage Server at the same time O f the Storage Server and or Viewer are installed on multiple PCs you need to purchase the necessary license separately gt P 1 6 e You can not use multiple Storage Servers with VK Lite 1 18 System Design Concept When using multiple Storage Servers If multiple Storage Servers are being used you should specify the Master Storage Server A typical multiple Storage Server arrangement is shown below storage Server 2 Master Storage Server Load Camera Server information Load Zones and Locations Load Viewer Layouts LEZ 22 E gt SA ZE LLP I oS AGS LA ZA SS HS Ee JE OEY A 2 Save Camera Server information Save Zones and Locations Save Viewer Layouts A master storage server is a server which viewers connect to in the first place Master storage servers store information about camera servers locations zon
200. l and digital zoom is Seles displayed Output 3 Click and drag the Zoom slider to perform the zoom operation Smart a hade Y Others Y Exposure Control lt D D J D D D gt O o Click this Click this Click this button Click this button to display extended camera control button to button to to display the panel gt P 5 42 display display white lt mart shade exposure balance eran Eonia correction controls gt P 5 40 P 5 41 at the bottom of the panel Switch On and Off of external device output of the camera If preset camera angles have been set up by your Administrator they will be available from a drop down menu 3 Note e When using the VB C500VD VB C500D VB C60 VB C300 you cannot use Night Mode in the following cases e When Day Night is set to Auto on the Camera setting page of VB C500VD VB C500D VB C60 or Video and Camera setting page of VB C300 e When the Night Mode is set to Auto with a recording schedule O Panorama picture needs to be set on the Camera Server in advance VB C500VD VB C500D VB C50FSi VB C50Fi cannot display panorama picture 5 39 Arrange Video Windows Exposure Control Items when the Exposure Mode is Auto Exposure Set the Exposure Mode to Auto VB C500VD VB C500D VB C60 VB C300 Auto Automatically adjusts the exposure Exposure Compensation E Flickerless E T a This mode is only for the VB C500VD Meterin
201. lable external outputs depend on the Camera Server Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings and if the events occur simultaneously the recording with the higher priority is performed first When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously the Sensor Event recording takes precedence If two events with the same priority occur the earlier event takes precedence When the earlier event terminates and the later event still remains the later event will be handled 4 57 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Set Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially In the Add Schedule Item and Edit Schedule Item dialog there are two options available for setting the Preset Tour function Procedure to set the Preset Tour function in as follows 3 Note When Preset Tour and MPEG 4 are used together the video data size becomes very large O The durability of camera Pan Tilt mechanism may be affected depending on the Preset Tour setting gt P 4 61 O In the Preset Tour the camera position returns to the first preset after the last preset e When the Preset Tour is used the Motion
202. lerts For a PC with no sound port installed a beep sound is used This sound repeats for the duration of the Operator Notification for __ seconds If Operator Notification for __ seconds is not set the audio alert is played once 4 Tick the Don t show events to have the event not displayed on the Timeline of the Viewing screen or on the Live Events Log window even if the event occurs vi m ES Tip Even if Don t show events is ticked events are shown in the Search Results in the Event Search dialog 5 15 Viewer Setting About Priorities Set up notifications by priority from 1 highest to Set duration of alert 5 lowest Priorities are color coded as follows Highest Event Notification Settings 1 Highest Priority A Operator Notification for _10 al seconds EA Operator acknowledgement BB Audio Alert Don t show events Orange High Yellow Medium E 2 High Priority IY Operator Notification for 10 fe seconds Td Operator acknowledgement BB Audio Alert If Don t show events d Operator Notification for E seconds FA Operator acknowledgement BB Audio Alert JE Don t show events Light Green Low sia E 4 Low Priority I Operator Notification for _ E seconds JE Operator acknowledgement BB Audio Alert Bf Don t show events 5 Lowest Priority Y Operator Notification for gt seconds HB Operator acknowledgement BB Audio Alert Ef Don t show events Lower priority items can have
203. ll 160 x 120 JPEG Medium 320 x 240 JPEG Large 640 x 240 VB150 only 640 x 480 MPEG 4 the size specified in the setting page VB C500VD VB C500D B C60 Not specified the size that has been specified in the setting page at the time of starting recording VB C500VD VB C500D B C60 the size specified in the setting page Set Additional Options To enable the Exposure WB White Balance Smart Shade Control and or Focus on the Camera Control Panel check the each check box Option Exposure PJ we 7 dahl bec Focus 3 Note e The additional option is available with VB C500VD VB C500D VB C60 VB C300 Smart Shade Control is available with VB C500VD VB C500D and VB C60 Additionally Focus is not available for the VB C500VD and VB C500D O l the Exposure box is selected the Exposure Compensation option will be disabled O f Preset Tour is enabled you cannot use additional options O The additional option settings will be return to the original settings if the Camera Server settings are changed during schedule execution 4 38 Set Normal Schedule Set External Device Output 1 Click External Outputs Setting to control any external devices that may be connected to your Camera Server External Qutputs M External Outputs Setting Setup cancel Click Setup to change the details of external outputs If you do not change the settings the defaults will be used If Setup
204. ll the following folders O lt System drive gt Program Files Canon Webview NVR O lt System drive gt Webview NVR storage folder for recorded and event data Regarding the storage folder for configuration files see lt Startup drive for OS gt in the Configuration file path above 8 5 Procedure for Restoring Previous Version Required Media and Data Make sure that you have the installation CD patch installer and backed up data for the previous version 1 2 Delete Canon Network Video Recorder VK Series v2 2 from Add or Remove Programs in Control Panel Delete the following folders Configuration file path for OS other than Windows Vista Windows Server 2008 lt Startup drive for OS gt Documents and Settings All Users Application Data Canon Webview NVR lt All drives gt WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt Startup drive for OS gt ProgramData Canon WebView NVR lt All drives gt WebView NVR Install the previous version by using the installation CD and patch installer for the previous version Stop the Storage Server in the Storage Server configuration Quit the Viewer Replace the existing folders with the following backed up data In case of Version 1 1 1 2 1 3 1 4 2 0 and 2 1 Configuration file path for OS other than Windows Vista Windows Server 2008 lt Startup drive for OS gt Documents and Settings All Users Application Data Canon Webview NVR Co
205. m the following e Record video throughout the specified period of time Continuous recording e Record video by Motion Detection during the specified time period Motion Detection recording e Record video by sensor during the specified time period Sensor Event recording The Motion Detection recording starts recording video when a motion has been detected See Set Motion Detection Recording gt P 4 46 for details The Sensor Event recording starts recording video when a sensor input has occurred See Set Sensor Event Recording gt P 4 53 for details 3 Note Only continuous recording is available with VK Lite Tip One recording schedule can have Continuous Motion Detection and Sensor Event recording settings You can record a Camera Server continuously at 1 frame per second and for example set recording to increase to 5 frames per second when motion occurs 4 27 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D A 4 o 4 ez Recording Schedule Two types of recording schedules are available Normal Schedule and Special Day Schedule For both types of schedules you must set the recording schedule for each Camera Server in the Recording Schedules screen Display the Recording Schedules screen 1 Launch the VK Viewer and in the Menu Bar select View gt Configuration The Configuration a
206. mail to the user when an event has occurred In the Event tab specify the priority for each event type Event Notification Tab In the Event Notification tab configure the settings for sending an e mail when an event has occurred User Management Tab In the User Management tab add users and assign privileges to them 3 2 Storage Server Configuration Dialog How to Start Up Double click the Storage Server Configuration v2 2 desktop icon Storage Server Configuratio n v2 2 Alternatively from the Windows Start menu select All Programs gt WebView Livescope gt Network Video Recorder VK Series v2 2 gt Storage Server Configuration v2 2 If the Require authentication when starting this tool is selected gt P 3 27 the Login dialog appears Login Please enter your User name and password User Login Liser Name Password In this case enter your user name and password and click Login If User Account Control is enabled on Windows Vista Windows Server 2008 the User Account Control screen will appear User Account Control F you started this program continue EF Storage Server Config Tool for VK 64 VK 16 Canon Inc User Account Control helps stop unauthorized changes to your computer In this case click the Continue button 3 Note To configure the Storage Server you should log into Windows with the Windows Administrator privilege 99U49 8 9
207. n gt P 5 48 does not show whether audio recording is enabled or not e Audio recording via a proxy server is not supported Set the Preset Camera Angle and Exposure Compensation 1 In the Preview field a live preview is given of the selected camera view when connected Select a camera position from Preset drop down menu of available camera angles to retain a live preview from that angle Alternatively move your mouse pointer in the Preview area to display controls and clicking to pan tilt and zoom gt P 4 22 PU E Preset Us Tam Preset Tour xposur Eiee Eo Mot Specified Compensation Preview Loni 4 35 jnp y S Bulplo9ay 18S pue Janes LWL Ja sibay S Set Normal Schedule 2 Check Preset Tour to move among multiple preset positions sequentially VB C60 VB C300 VB C50i VB C50iR only Click Settings to specify the order to switch among presets see P 4 58 for how to set the Preset Tour However Preset Tour is grayed out in VB C500VD and VB C500D as this function is not supported 3 Select On or Off from the Exposure Compensation drop down menu You can set the exposure compensation to High Medium Low or Off for VB C300 VB C50i VB C50iR VB C50FSi and VB C50Fi On VB C500VD VB C500D and VB C60 the options include 0 1 2 3 3 2 1 Select Not Specified to accept the currently configured Camera Server exposure settings 3 Note O Cam
208. n Settings in the Viewer Settings window Event Notification Settings area you can set up actions based on events according to the priority of the event Set alert of event in each priority level Event Notification Settings 1 Highest Priority Ed Operator Notification for vo seconds ES Operator acknowledgement l Audio Alert i Don t show events In the Priority area you configure the following settings 1 Tick the Operator Notification for box to enable a notification period when an event occurs Select a notification period in seconds from the Seconds drop down menu or enter it from the keyboard 0 99 When a event occurs the event flashes in the Live Events Log window for the period of time specified using this option and a color bar indicating the event s priority light on the top of a live Video Window for one minute lt D D J D D D gt O o If you specify O second an event which has occurred will not flash and a color bar will light for one minute 2 Tick the Operator acknowledgement box for the event When an event occurs it will flash in the Live Events Log and the audio alert will sound if specified until the operator double clicks on the event that is the notification time will not apply to the event in the event log 3 Tick the Audio Alert box to have an audio alert play during the event notification period The Windows system sound Exclamation is used for audio a
209. n to start the Storage Server Configuration tool 4 Click the Stop Storage Server button in the Storage server status field 5 Click the Retry button on the installer wizard for VK version 2 2 Y O Cc o 9 07 gt O O gt Q Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK 64 VK 16 are shown below Video Windows Error Messages Video window 9 10 Messages Connecting to camera Could not connect to camera Getting camera control Can t get camera control Control will be lost in lt count down gt seconds Camera control lost No recorded video Can t connect to storage server Not set up to record Please wait Cause The viewer is in the process of connecting to the camera The viewer cannot connect to the camera server and the live video cannot be displayed The message is displayed before starting camera control after sending a camera control request Another user with higher user authority has already been controlling the camera when you sent a camera control request If the camera is left uncontrolled for 30 seconds this message is displayed and a countdown starts It counts down starting from 10 to O by 1 second Time out occurred while the viewer is controlling the camera or a camera control request was sent from another user with hig
210. nd Edit Camera Server dialog gt P 4 18 P 4 24 3 Note Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2 Tip When using the Storage Server with the local system account the Add Network Drive and Delete Network Drive buttons are disabled Y a O a pe Q D o D mm lt D mn O O Q C pre Q O 5 pu D ml D D D O D 3 11 Set the Settings Tab To add a network drive 1 Click Add Network Drive Disk drive settings Maximum disk space used 32 3E Add Network Drive Delete Network Drive Storage server status The storage server is stopped Start Storage Server Logon settings 2 The Add Network Drive dialog appears select a drive to add as a network drive and enter a path assigned to the drive You can also enter a path automatically by selecting a folder Add Network Drive E Add Drive Drive i Folder WCpq7529 Drive Browse Connect As User Name user Password A cancel When selecting a folder with Browse Click Browse select a folder where you want to save recorded video data in the Browse for Folder dialog Click OK to enter the path of the selected folder in the path field l Browse for Folder Select a shared network folder EP Network Cpgro2a JE pq 7530 JE Cpg jE Cpgr da JE Cpq 7645
211. nd Preferences screen appears 2 Click the Recording Schedules tab to display the Recording Schedules screen 3 Click the Normal Schedule tab to display the Normal Schedule screen Configuration and Preferences Storage Server Storage Server 1 a 2 Normal Schedule Spedal Day Schedule Storage Server Storage Server 1 Shopping Mall Checkout Area Information Register 1 Register 2 Level 1 Office di A pio Zone Zone representing camera Camera schedule time bars Location areas in the Location Click and drag the horizontal scroll bar to the right to view other schedule days Click and drag the vertical scroll bar downward to view any other zones 4 28 GD Click the Special Day Schedule tab to display the Special Day Schedule screen Edit View Help Recording Schedule Configuration and Preferences Recording Schedules Storage Server 1 E Storage Server 1 Sche Company Special Days Culture Day Emperor s Birthday New Year s Day 2 Days dule Type Normal Schedule 3 Schedule for Shopping Mall Checkout Area Register 1 Register 2 Level 1 Office Front Entrance Front Entrance Shop Front Store Register 3 Outside Pool Finance Room Special Day Schedule Culture Day Save Schedule Discard Changes 4 29 a9 npayas Bulip1099y S pue Janes BIB Jejsiboy S Recording Schedule Storage Server select
212. ners and drag to re size the window Release the mouse button when you have reached the desired size 2 E Alternatively click the Video Window menu button and select Video Display Size Select Small Medium Large or Default from the sub menu The same menu is available by right clicking the view window A right click action on the Video Window will also bring up the same menu Move a Video Window Click anywhere on a Video Window and drag it to any position in the Viewing Area 3 Note When Video Windows that are other than a standard resolution 160x120 320x240 640x480 are displayed the load on the computer CPU will be high and Viewer operations may take longer 5 33 lt D D J D D D gt O o Basic Video Window Functions Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary Your Viewing Screen could look like this amp Network Video Recorder VK 64 Storage Server 1 Fafa x3 File Edit View Help Checkout Area 7 m oe E x o E O Even if you are using the NTP server when the VB C500 on screen display is shown on multiple cameras On screen Display in Operation Guide each camera s date amp time may be different e Even if the VB C500 on screen display is being shown On screen Display in Operation Guide the date amp time shown may be different to the VK date
213. network drives Drive C local v aa Maximum disk space used 32 ce Add Network Drive 0ste Networkirve ay Storage Server status indicator Start Storage Server and Stop Storage Server start and stop the Storage Server The storage server is running Stop Storage Server Use an account other than the Local System account to log onto __ togon settings the Storage Server to enable connection to the network drive on Click Apply to save changes when you modify settings from each tab sl m ES Tip VK 64 VK 16 can save video data on the network drive Storage Server Configuration Dialog Events Tab You can set the Storage Server to send an e mail to the user when an event has occurred In the Storage Server Configuration dialog Events tab allows you to configure the priority for types of the event E mails are sent according to the priorities set in the Events tab isa Storage Server Configuration Setting Events vent Notification User Management Event priorities Use these controls to customize priorities for different event types Recording engine started Select a suitable event priority from the drop down menu for each event Remote trigger Recording type listed a Data file set User log in Low disk space warning f3 Medium Y Low disk space deletion 2 High Ww Low disk space rec suspended 1 Hi
214. nfiguration file path for Windows Vista Windows Server 2008 lt Startup drive for OS gt ProgramData Canon WebView NVR In case of Version 1 0 lt Installation folder for VK 64 VK 16 gt NVR 1 0 conf lt lt Example gt gt C Program Files Canon WebView NVR 1 0 cont Start up the Storage Server Camera Server Maintenance The information about the latest firmware and backup restore tools can be obtained on Canon Web site Procedure for Updating Camera Firmware When updating firmware use proper tools for each model 1 Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values 2 Save the values configured in the Camera Server by using the backup tool for configured values 3 Perform the Firmware update by using the firmware update tool If a failure occurs in step 3 restore the settings by using the restore tool for configured values o lt 0 F D 3 lt D 5 a D 5 D 5 O O Camera Server Maintenance 8 8 9 Troubleshooting Chapter Overview This chapter explains the chart of countermeasures against failures measures to be taken when a trouble occurs troubleshooting error messages and log files 9 2 Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data e g data is not found you can guess the cause by checking the Event Logs of the VK 64 VK 16 and Storage Serve
215. ng Mall ka Fone Checkout Area r Checkout Area Front Entrance Car Park Entrance Register 1 Register 2 Rear Entrance Alternatively click the scrollbar located under the Camera Selection Area Drag it to the right until the desired Zone is displayed Checkout Area 5 31 9IU9 9 9Y J M IA D Basic Video Window Functions Basic Video Window Functions a E Create scale and move Video Windows Once you have chosen a location and chosen a zone you are ready to view one or more cameras in that zone Camera thumbnail images are used to create Video Windows in the Viewing Area The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously Click and drag a camera thumbnail onto the Viewing Area 1 Click the thumbnail image and while holding down the mouse button drag its boundary anywhere onto the Viewing Area 2 Release the mouse button The re sized outline becomes a live Video Window When placed the Video Window is re sized according to the Layout Grids A selected Video Window is highlighted 3 Note An error message will appear if an error occurs in video windows See P 9 10 for details 5 32 Basic Video Window Functions Re size a Video Window 1 Click a Video Window to highlight it An arrow icon will appear in the lower right corner Click the arrow icon and drag outwards You can also click on the other cor
216. ng file tyoes are backed up File name NVR_EVENT_xxXxxxxxxxxxxxxxx_yyyymmdd_hhmmss evt Camera ID Recording start date_time Tip The recorded event data file name contains the Greenwich Mean Time as the time stamp Configuration files The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed Configuration file path for OS other than Windows Vista Windows Server 2008 lt System Drive gt Documents and Settings All Users Application Data Canon WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt System Drive gt ProgramData Canon WebView NVR Back up the entire contents of this folder Tip e The configuration file names do not appear if the Show hidden files and folders is not checked under the Windows Folder Options e You cannot use the shadow backup function of Windows Vista Windows Server 2008 QU D O 2 Cc 0 O y D 3 D Backup for Data Protection About Backup When making a backup of data for protection you must back up the following data e Recorded video data It is recommended to make an incremental backup of this data See P 7 5 for the file names and storage location e Event data It is recommended to make an incremental backup of this data See P 7 7 for the file names and storage location e Configuration file Usually make a backup of
217. ng particular days such as public holidays When Special Day Schedule is selected Normal Schedule that conflict with Special Day Schedule is disabled In Configuration and Preferences Screen click Recording Schedules tab and ensure Special Day Schedule is selected Special Day Schedule consists of e Storage Server Select Storage Server from the list to add edit schedules for that server Associated Locations and Zones are displayed in the Schedule Area e Special Day Schedule Allows you to select a schedule type These are user defined schedules such as Public Holidays and Long Weekends e Days list Allows you to choose a day to use this schedule e Schedule Area Covers a single day 24 hours Overrides a Normal day schedule File Edit View Help Configuration and Preferences Recording Schedules Storage Server Storage Server 1 v Normal Schedule Special Day Schedule 1 Schedule Type 3 Schedule for Culture Day Company Special Days Emperor s Birthday New Year s Day n Shopping Mall Checkout Area ister 1 m e E Zo Register 2 5 Level 1 Office Front Entrance Front Entrance Shop Front Register 3 Outside Pool iii Finance Room Display Record Setup Summary Save Schedule Discard Changes 4 62 Set a Special Day Schedule Add Edit and Delete a Schedule Type Add Schedule Type dialog allows you to create a name for a new schedule t
218. nment of the VK 64 VK 16 and points of notice regarding the OS environment Notes on Operating Environment Explains about each version of Windows OS System Design Concept Explains the concept and points of notice when you design the system VK Lite Explains about functional limitations and the specification comparison between VK Lite and VK 64 VK 16 Chapter Overview System Overview Preparation Flow The following explains the flow from setting up the VK 64 VK 16 to starting the operation ESTO Set up Camera Servers The first step is to set up your Camera Servers See your Camera Server manuals for connection in detail For details regarding supported camera servers see P 1 10 SGP Install Storage Server and Viewer The Storage Server and Viewer can be installed on one PC The Viewer can be installed on other computers on the network and it will access recorded video from the Storage Server through the network Server setting event notification to users and user privilege configuration can be set via Storage Server Configuration dialog E Canon Network Video Recorder VK Series v2 2 InstallShield Wizard Customer Information Please enter your information Storage Server License Key Viewer License Key H InstallShield 1 4 Preparation Flow Configure Recording Settings Register Camera Servers and Storage Servers and set up recording schedules ES Netwo
219. ns and Zones will be invalid e You need to change Windows settings of a storage server to be added before if you are using Windows XP SP2 or Windows Server 2003 See Notes on Operating Environment gt P 1 12 P 1 16 e Do not change the port number 4 14 Add Storage Server Edit Storage Server 1 In the Storage and Camera Server Summary select the Storage Servers tab A list of Storage Servers which have already been added is displayed Edit Storage Server 3 Connection Settings Host Name or IP Btroage Server 1 Port so cancel Double click the Storage Server in the list Alternatively select the Storage Server and click Edit This will bring up the Edit Storage Server dialog Change the settings and click OK 3 Note e You should change the setting of Storage Server in case of the IP address of Storage Server has been changed O The Master Storage Server cannot be edited To save changes click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any changes you have made Save Changes Discard Changes 4 15 a npayos Bulplo9ay 18S pue Janes LWL Ja sibay S Add Storage Server Delete Storage Server 1 In the Storage and Camera Server Summary select the Storage Servers tab A list of Storage Servers which have already been added is displayed 2 Click a Storage Server in the list to highlight it an
220. nsock error code gt lt Error message gt When sending E mail the recording engine could not resolve the host name of the SMTP server Error connecting SMTP to server host port Error lt Winsock error code gt lt Error message gt When sending E mail the recording engine could not connect to the SMTP server Error sending E mail SMTP server log follows lt SMTP error message gt The recording engine could not send E mail due to a communication error with the SMTP server Please see the SMTP server log for details NVR recording engine stopping This is always displayed when the recording engine starts The value in Log Level indicates the log level that is currently being configured The default is 1 NVR Recording Engine startup complete Log level lt log level gt Unable to register a drive for camera lt host gt lt port gt The storage destination drive configured for this camera server has been deleted A system error occurred when deleting the file This file is probably being used by the access engine or other application When this file is being used for playing a recorded video this error is normal Error deleting old file lt windows error message gt Error writing frame for camera lt camera gt lt error message gt Cannot write data in the hard disk see the corresponding Winsock error code in Error Codes in Log File gt P 9 31 See t
221. nt from the data size in the table below depending on the weather condition and complexity of the image For example images of an empty corridor would typically be smaller than these values and images of an intricate pattern such as a crowded shopping mall may be larger than these Example of frame size with VB C500VD VB C500D VB C60 JPEG Resolution Quality JPEG Small 160x120 JPEG Medium 320x240 JPEG Large 640x480 1 3 5 9 6 27 5 2 4 0 11 0 31 7 3 4 4 12 5 35 8 4 5 6 16 4 47 8 5 15 8 52 7 171 4 KB 1 22 System Design Concept Example of bit rate with VB C500VD VB C500D VB C60 MPEG 4 o lt 2 D 3 O lt o lt D MPEG 4 data size may increase when recording the video of strenuous movement Example of frame size with VB C300 Resolution and Frame Rate Sua 10fps 15fps 30fps MPEG 4 Medium MPEG 4Large MPEG 4Medium MPEG 4Large MPEG 4Medium MPEG 4 Large 320x240 640x480 320x240 640x480 320x240 640x480 1 0 28 0 76 0 35 0 94 0 54 1 43 2 0 39 1 08 0 50 1 30 0 78 2 02 3 0 60 1 67 0 75 2 02 1 20 3 31 4 0 69 193 0 91 2 43 1 38 3 98 5 0 81 2 31 1 05 2 87 1 68 4 86 Mbps Resolution Quality JPEG Small 160x120 JPEG Medium 320x240 JPEG Large 640x480 1 3 2 8 8 24 2 2 3 7 10 2 28 3 3 4 1 11 5 32 0 4 5 3 15 4 43 2 5 15 5 52 8 170 6 Example
222. o close the Storage Server Summary dialog box 3 Note O The Storage Server Summary dialog box displays information about the Storage Server selected in the Storage Server List lt does not display the totals for all Storage Servers O The number of frames queued for writing displayed here is the number of frames queued for recording O f the number of frames queued for writing always exceeds 5 000 reduce the video recording frame rate or decrease the image size or quality to reduce the number of frames queued for writing If the number of frames queued for writing exceeds 10 000 dropped frames occur e Click the Copy button to copy the contents of the Storage Server Summary dialog box to the clipboard O Click the Update button to update display the latest data and update the camera list display Tip You can check the number of frames queued for processing for the entire frame queue of each camera on the Camera Summary screen gt P 4 8 4 70 5 Viewer Reference Chapter Overview This chapter explains how to use and configure the Viewer Set Viewer Explains how to configure settings that are specific to the Viewer Arrange and Save Layouts Explains how to arrange layouts and set layout sequences Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server Use Timeline and View Events Explains how to use the Timelin
223. o the Connection to host lt Camera necessarily occur for every Camera Server server Address gt lt Port gt connection failure When this lt Situation gt event occurs the recording engine tries for reconnection and a COMM error occurs if the retry fails Review the network connection gt P 4 19 Effective recording rate lt recording rate before e Revi h Cees sie Ornate This event indicates that the EME after change gt recording settings recording frame rate has been Example or consider adding Ex Recording rate 100 0 gt a U i the Storage Server 90 0 gt P 4 14 Note This is not an On Off event Recording frame rate change For the items marked with see Important Disk Space Management gt P 3 17 6 3 jusweBeuey pue uoneiado A Health Check for Storage Server Number of Frames Queued for Processing The Camera Summary screen displays the number of frames queued for processing for each camera allowing you to check the load conditions of the PC Quality Reg J 2 408Mbps 320x240 30 Medium 1 2 320x240 30 Medium 0 This information is updated at every 5 seconds 3 Note If the number of frames queued for processing exceeds 500 either reduce the video recording frame rate or reduce the image size or quality etc in order to reduce the number of frames queued for processing If the number of frames queued for processing exceeds 1 000 dropped fram
224. occurs in configuration protocol communications A network error occurred while communicating with the camera server This is recorded when a problem occurs in WV HTTP protocol communications Log Storage Destination see the corresponding Winsock error code in Error Codes in Log File gt P 9 31 see the corresponding Winsock error code in Error Codes in Log File gt P 9 31 e The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed For Windows Vista Windows Server 2008 lt system drive gt ProgramData Canon Webview NVR For OS other than Windows Vista Windows Server 2008 lt System drive gt Documents and Settings All Users Application Data Canon Webview NVR logs e The Apache logs used by the Storage Server are stored in the following Storage Server installation folder lt Storage server installation folder gt websrvr logs e The Viewer logs are stored in the following folder in the PC where the Viewer is installed For Windows Vista Windows Server 2008 lt system drive gt ProgramData Canon Webview NVR For OS other than Windows Vista Windows Server 2008 lt system drive gt Documents and Settings All Users Application Data Canon Webview NVR logs 9 30 Messages List Error Codes in Log File Winsock Error Codes 10038 An operation was attempted on something that This may be recorded in Version 1 1 however is not a socket the
225. of Camera Server settings The quality can be changed to a higher one in the admin screens of Camera Servers VK Troubleshooting e Recording cannot be performed Situation 1 Situation 2 Solution Recording cannot be performed by all of the network cameras Recording cannot be performed by a certain network camera In the case of 1 check the following e The network cable of the server is plugged in e The power supply has been cut off e Do not Record is not specified in the Special Day Schedule settings and others O Link lamps on the hub switching hub and on the network connector for the server are on gt If the lamps are off there may be defects in the cable hub switch or network connector for the server In the case of 2 check the following O The power source or network of the Camera Server have no problem O The ping command succeeds for the network camera O You can view live video of the Camera Server using VB C500 Viewer VB C60 Viewer NC Viewer PC Viewer or other viewers e Do not Record is specified in the Special Day Schedule settings and others O Sensor recording or motion detection recording is selected or not e Cannot log into a Storage Server from a Viewer Situation Solution e Cannot view live video Situation Solution You cannot log into a Storage Server from a Viewer Check the following e The login user name and password are correct The network between the
226. ogramData Canon WebView NVR lt All drives gt WebView NVR 3 Install the new version by following the upgrade procedure described at our WebView Product web page If a failure occurs restore the previous version by following Procedure for Restoring Previous Version gt P 8 6 3 Note e When upgrading your PC to Windows Vista or Windows Server 2008 first upgrade the software to v2 2 before upgrading to Windows Vista or Windows Server 2008 O f you are using VK 64 VK 16 with NAS server you need to set up log on settings again after upgrading VK from v1 3 v1 4 v2 0 and v2 1 to v2 2 ep lt 0 F D 3 lt D 5 a D 5 D 5 O O 8 3 Upgrade VK 64 VK 16 Version upgrade from VK Lite 1 First you need to buy VK 64 VK 16 v2 2 there are no upgrade program available 2 Back up following folders of the VK Lite storage server For OS other than Windows Vista Windows Server 2008 lt Startup drive for OS gt Documents and Settings All Users Application Data Canon WebView NVR lt All drives gt WebView NVR For Windows Vista Windows Server 2008 lt Startup drive for OS gt ProgramData Canon Webview NVR lt All drives gt WebView NVR 3 Uninstall VK Lite in Add or Remove Programs in Control Panel Uninstall a program or Programs and Features in Windows Vista or Windows Server 2008 4 Install VK 64 VK 16 v2 2 If it failed follow the instruction in Procedure for Restoring Previous
227. omatic Audio Termination SUING 1 5 17 FOCUS OPCTALOM SCUEIIG ri dd dadas 5 17 HS A A aes 5 17 superimpose the Date and Time on Still Frames ia 5 18 Dave VIeWer SUIS ici ld idas 5 18 Arrange and Save Layouts asistan etica 5 19 Manage vid A O a er ee ee 5 19 EO A AN a E ania AA A 5 19 Organize Layouts and Layout Sequences casta coria 5 20 Savea Layo tor La OS CUECA o e een tats 5 22 A LLISTA a e o on 5 23 EA A A NE Sa 5 24 o ees oes Maas eracesa saad tees os r ar set ar a r a 5 25 A A decreccea Aon ntcn ae 5 28 mele loves SNOWN o SA a eRe ea ee ce ee ee ee 5 29 Basic VIGO VWINGOW FUNCHONS cio 5 30 Selec Cameras Or WIS WING seca Bl ea a ce a cnt Nn dat tte bt a DA 5 30 Camera Selection ARCA aia 5 30 Gamera ALUMNES A A Peete eee ew Te 5 30 OC ALORS eI o a a 5 31 Basic VISCO VWIMGOWS FUNGCUONS lesbi 5 32 Creale SCA MO move O Une a eo 5 32 viii Contents Afrange Video VWVINGOWS gt iris 5 35 Select Multiple Video WINGOWS ooo cee tect eee e eee reece eee Ene e EE eer e nent eee eee nn eee eee eee enneteeeanneneeeeees 5 35 video WrNdow olats seraa aa aa ida 5 36 Video Window Properties ati 5 36 WIGECOVVINGOW SIAICS olaa cielo 5 36 Pan HE ZOON CONMTOL 125 ust anrai inna ie aa a dune aa aaa e a aa E e rE 5 38 oer vdeo Window FUNGON S ais oo 5 43 Change the Video Window size std ibas 5 43 Change the Received Video size VB C500VD VB C500D VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi only 5 44 Enable Exposu
228. ompensation Exposure compensation is to compensate for camera views with strong backlighting It can be enabled from the Video Window menu While Camera Control is active select Exposure Compensation 1 Click menu bar of the Video window or right click in the Video Window to bring up a context menu 2 Select Exposure Compensation from the menu and select Off or On from the sub menu Exposure PEREA Off Night mode lo On Control External Devices gt 7 Exposure Compensation Off You can set the exposure compensation to 2 Night mode t Low Off Low Medium or High for D Control External Devices Medium VB C300 VB C50i VB C5OIR VB C50FSi JJ High and VB C50Fi T D If you are using VB C500VD VB C500D VB C60 a D the options are 3 2 1 0 1 2 and 3 3 Note e A checkmark black circle is attached to the selected item However it is not displayed in front of the control e Choose 0 to disable Exposure Compensation 5 45 Arrange Video Windows E Other Menu Options Other functions available from the Video Window menu include Click Night mode and select Disabled Enabled IR light off or Enabled IR light on from the sub menu selecting Enabled IR light on will remove the IR cut filter and turn the built in IR light on The IR light cannot be used with the VB C500VD VB C500D VB C60 VB C300 VB C50FSi or VB C50Fi Night mode gt Control Exte
229. on function of the camera is disabled You attempted to apply video recording stream settings to high rate JPEG video or MPEG 4 video The data volume of MPEG 4 video becomes several times bigger if the video contains a lot of motion of subjects You need attention when using Preset Tour together with MPEG 4 recording as a whole image moves during Preset Tour The configured settings exceed the endurance limit of 100 000 pans and tilts 300 000 for the VB C60 within one year on the VB C50i or VB C300 9 15 i O Cc e 9 07 gt O O gt Q Messages List Viewer Error Messages The lt gt part of the message differs depending on the situation Starting the Viewer Configuration and Preferences screen 9 16 Failed to connect to Master Storage Server Please check the details and try again Failed to connect to Master Storage Server lt IP address of Storage Server gt because of version mismatch Recording settings for camera servers on the storage server lt Storage Server Name gt will not be available Version mismatch Recording settings for camera servers on the storage server lt Storage Server Name gt will not be available lt Cause of the error gt The changes you are trying to save cannot be sent to the storage server lt Storage Server Name gt and will be lost The configuration on the Master Storage Server has been modified by anothe
230. on menu on start up and also add delete Master Storage Server into from the connect menu Ea e Layout setting Confirm if the layout was preserved when quitting or when the screen changes e Video Window Popup Setting Enables you to set whether video is displayed at the same time as events occur D D nm ay D ml D D m O D e Event Notification Settings Set operator notification and adjust duration in seconds set operator acknowledgement recognition of an event set an audio alert and suppress event display Viewer Settings tab e Video Viewing Settings Select the maximum viewing frame rate for live videos e Proxy Setting Use this option to make an access to Storage Server via proxy server e Audio Setting Set automatic termination of audio transmission after a specified period of time e Focus Operation Setting Set the focus position to return to the default setting of the camera when operating the camera e Still Frame Capture Setting Enables you to configure the date and time to be additionally displayed on still frames 3 Note Be sure to perform the operational tests after setting the viewer 5 13 Viewer Setting Set the Tab for Administrator E Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts Master Storage Server Storage Server 1 localhost The
231. onnect process itself is rminated iti terminate recorded when it is executed normally l Th nnection h mera server has been 12031 The connection with the server has been reset l os ad na 7 disconnected forcibly 9 33 Messages List POP Error Codes ERR never heard of mailbox name The mail address is incorrect ERR invalid password The password is incorrect ERR unable to lock maildrop A mailbox cannot be used Another program is already using VK Event Information Starting or stopping the recording starting on stopping off engine Recording Engine lt status gt User logon 9 er lt username gt logged lt status gt on off Sensor Sensor lt sensor name gt lt status gt n off Motion detection on o Motion lt status gt starting on stopping off Recording stopping Starting or stopping recording or Recording starting lt frame rate gt fps Pre event recording for lt configured duration gt secs Starting or stopping the recording Created on Closed off settings File Set lt number gt lt status gt starting on stopping off For manual recording Manual recordin user name status Manual recording and remote trigger g lt NS For remote trigger lt Custom text provided by the triggered client gt warning on ok off Disk space warnin p 9 Disk space on drive lt drive gt lt status gt Starting or stopping deleting due to low Starting on Stopping off disk spa
232. onnects to Storage Server and starts the Viewer Select this option to use the local PC where Viewer is installed as the Master Storage Server Use IP address Connects to Storage Server and starts the Viewer by specifying its IP address Select this option when the Storage Server and the Viewer are installed on separate PCs Not use Storage Server select this option to use the Viewer only without connecting to a Storage Server If you want to add a Storage Server to the connect option menu login the desired Storage Server by specifying its IP address and click Add Storage Server in the Viewer Settings window gt P 5 14 sl m ES Tip O l multiple Storage Servers are being used you can setup one of them as the Master Storage Server O f the Storage Servers v1 2 v1 3 v1 4 v2 0 v2 1 or v2 2 coexist in the system either Storage Server can be specified as the Master Storage Server O Older viewer than Viewer 2 2 cannot connect to the Storage Server v2 2 O f you want to connect to the Storage Server directly without displaying Start up Screen uncheck Select a Master Storage Server when starting in the Viewer Settings window gt P 5 14 4 3 jnp y S Bulplo9ay 18S pue Janes LWL Ja sibay S Launch VK Viewer and Display the Configuration and Preferences Screen How to Start VK Lite Double click on the icon VK Lite Viewer v2 2 on the desktop Alternatively from the Windows St
233. ontrol is available with the VB C500VD B C500D VB C60 Additionally Focus is not available for the VB C500VD VB C500D e f Exposure is selected the Exposure Compensation option is set to Not Specified Step 6 Set frame rate and pre and post event recording duration In the Record Video At field 1 Max Frame Rate select a maximum frame rate for recorded video from the drop down menu or enter a value from the keyboard Choose from 0 1 to 30 frames per second 5 is the default Record Video At Max Frame Rate 3 frames sec Record for 0 sec before event Record for Oo sec after event 3 Note O The frame rate specified is the frame rate that the Storage Server will attempt to record and may not be the actual frame rate used for recording video Factors such as the number of Viewers the number of Camera Servers used network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded e While the Resolution is set to MPEG 4 the frame rate drop down menu is gray out However the video is recorded at the frame rate specified in the VB C500VD VB C500D VB C6O0 setting page at that point 2 Record for __ sec before event enter a number of seconds for the amount of recording time before the event occurs up to a maximum of 30 seconds 3 Note f Continuously at Max is also set Record for __ sec before event is not available f R
234. opped due to network interruptions etc To use the recording streams select the Use the recording mode stream checkbox Camera Server Settings Use the recording mode stream 3 Note O Even if you have selected the Use the recording mode stream checkbox for a camera server set up for a Recording Schedules the settings will not be reflected until the current recording schedule is finished If you have selected the Use the recording mode stream checkbox please restart the storage server O The recording streams can only be used for JPEG recording at 10 fps or less They cannot be used for JPEG recording at rates higher than 10 fps or for MPEG 4 recording O The recording streams cannot accept requests from multiple Storage Server If recording stream requests are made to one VB C500VD VB C500D or VB C60 from multiple clients the second and subsequent requests return errors and connect in normal mode 4 20 Register Camera Server Configure External Device Input To switch On or Off the external device input check the Invert the state of the following external option One or more inputs may be shown depending on the type of the Camera Server It is not necessary to change this setting if it is not required Invert the state of the following external Input 1 D Input 2 Assign a location and zone 1 If multiple Cam tabs are shown to the right of the screen select a tab for the Camera Server to edit sett
235. or Java VB C50i Series VB C60 VB C50 Preset Tour When a recording position is specified in VK 64 VK 16 you cannot operate the camera server using VB C500 VB C60 Viewer Guest User NC Viewer Viewer for PC or Viewer for Java 10 2 Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically and has a limited lifetime It is a kind of consumables It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years However this lifetime is considered to be true for standard file servers or business servers The disk failure rate of VK 64 VK 16 systems is higher than that of general file servers lt is reasonable to assume that the lifetime of hard disks in a VK 64 VK 16 system is about half of that of a standard file server one and a half years Therefore when you build a VK 64 VK 16 system it is advisable to provide a hot spare spare hard disks that are active for RAID configuration RAID Reconfiguration If one of hard disks in RAID1 and RAID5 systems breaks down you can restore the system by replacing the broken hard disk before other disks break Restoring the data stored on the broken hard disk after replacement is referred to as rebuilding During RAID rebuilding a recording error may occur because disk system performance deteriorates RAID Rebuilding Time When a failure occurs in a hard disk in a RAID system and you want to replace it with a hot spare
236. or Single day schedule area 24 hours File Edit View Help Configuration and Preference Camera Summary Recording Schedules Viewer flettir gs Admin Viewer Settings Storage Server Storage Server 1 Y Normal Schedule O Special Day Schedule 1 Schedule Type 3 Schedule for Culture Day Select schedule type Company Special Days Culture Day Emperor s Birthday New Years Day 3 Shopping Mall Checkout Area Information Register 1 Register 2 Lewel 1 Office Days to use this schedule Front Entrance Monday November 03 2008 Front Entrance 2 Days Location Schedule Type selector Zone representing camera Day selector areas in the Location Click and drag the scroll bar s to view more schedules if necessary 3 Note O The scheduling area functions the same as the Normal Recording Schedule but only covers a single day from 00 00 hrs to 24 00 hrs To have a special day schedule run over a long weekend Fri Sat amp Sun all dates of three days must be added to the list of days to use the schedule e When Special Day Schedules are running Normal Schedules are disabled If an invalid schedule exists the following warning message will be displayed There is a camera to which the recording schedule is not registered Is it OK to leave it like this 4 30 Set Normal Schedule The Normal Schedule consists of e Storage Server list Select the Storage Server to edit the
237. or new one the rebuilding time is to be considered as follows e Rebuilding takes about one minute per 1GB when no I O is performed in a SCSI RAID card e When a RAID system is composed of four SCSI hard disks of 300GB each the total disk size of the hard disks is 1200GB To rebuild this system 1200 minutes 20 hours are required on the condition that there no I O is performed es La e lfrebuilding takes 20 hours when there is no I O the rebuilding time for a VK 64 VK 16 system where A I O is continuously performed can be assumed to be about 20 x 2 hours Thus when you perform rebuilding without stopping recording it takes about 40 hours gt LS O D 3 x e There is no problem if rebuilding only takes a long time However the other hard disks may break down one after another during such rebuilding If another hard disk breaks down during rebuilding all of the stored data will be lost Therefore it is preferable to reduce rebuilding time as far as possible 10 3 Hard Disk Configuration for Reducing Rebuilding Time As described in the preceding section it is important to shorten rebuilding time as far as possible You can reduce rebuilding time by configuring hard disks as follows For example when you create two configurations including three 146GB hard disks and a hot spare instead of creating one configuration 900GB including three 300GB hard disks and a hot spare rebuilding requir
238. or view to an outdoor view when the sensor is triggered O f you set the Preset option in the Sensor Event Settings window the pre event recording position may be different from the specified position because the Camera Server moves when a sensor input occurs Also if you specify the post event recording time to 0 and the sensor input occurs for a short period of time recording may terminate before the Camera Server reaches the preset position O f you are using a normal close type sensor you need to set the presets with the Camera Server recording screen See Configure External Device Input gt P 4 21 for the details Step 4 Set the Night Mode VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR VB C50FSi and VB C50Fi Select the Night Mode from the drop down menu You can select from Disabled Enabled or Not specified Night Mode Not specified hal 4 55 JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Set Sensor Event Recording Step 5 Set Additional Options VB C500VD VB C500D VB C60 VB C300 To use the Exposure White Balance Shade Control and or Focus settings on the Camera Control Panel check the corresponding check box Option Exposure P we P cb ec Focus 3 Note O The additional options are available with VB C500VD VB C500D VB C60 VB C300 Smart Shade C
239. orage Server e Configuring Event Notification recorded video e Configuring Users by Viewer _ P lt gt L Display live and recorded video Viewer _Y Administrator Capabilities e Configure recording settings e Configure event alerts O Viewing Live Video e Viewing Events e Viewing recorded video e Configuring Camera Servers e Configuring Storage Server Monitor Record video to the Storage Server 2 storage Server Lara So LIILIA LIRA LA LIZ LS ee ZAS ZE A EZ EZ A Sees Sey eH lt lt LS X GS ELA wa Operating Environment Supported Camera Servers The table below shows the Camera Servers supported by VK 64 VK 16 This information is as of September 2009 For the latest information please access to Canon Web site Camera Server Firmware Versions VB C500VD Y Ver 1 10 VB C500D S Ver 1 0 0 or later Ver 1 00 or later Ver 1 0 Rev 02 or later Ver 1 1 Rev O or later VB C50i Y Y AN Ver 1 2 Rev 77 or later Ver 1 0 Rev 77 or later Ver 1 0 Rev 77 or later Ver 1 0 Rev 26 or later Ver 1 1 Rev 41 or later 3 Note O f using VB150 with multiple cameras there are restrictions on frame rate See your VB150 User s Manual for details gt P 1 25 O This version of the Storage Server and Viewer do not support IPv6 Operate VB C60 and VB C500VD VB C500D using IPv4 e The VB C10
240. orded together with video data e Only when playing video the recorded video JPEG is synchronized with the recorded audio However the audio and images may not synchronize depending on the environment gt P 4 35 e The audio stream may be interrupted due to the performance of your PC and the network environment e The audio function is not available via a proxy server e Audio may be interrupted on the PC where anti virus software Is running O The software may not be able to record video if you use It under the condition where the IP address of storage servers or camera servers are occasionally changed So please be sure to use fixed IP addresses xiii Important Before Starting Operations Xiv I System Overview Chapter Overview This chapter provides preliminary information you should know before using the VK 64 VK 16 and explains the operating environment and basic concept you need to understand to design your system Preparation Flow Explains the flow from setting up the VK 64 VK 16 to starting the operation System Operation Overview Explains the system operating environment such as the number of Camera Servers available for the Storage server product types and the number of licenses for each product Communication Mechanism of VK 64 VK 16 Explains the communication mechanism of the VK 64 VK 16 with using a typical system configuration Operating Environment Explains operating enviro
241. ork error may have caused this situation Configuration Problems e Camera Servers are not displayed in the Camera Summary window Situation In the list of Camera Servers on the Camera Summary window some of the Camera Servers are not displayed Solution Only Camera Servers associated with the item selected on the Storage Servers tab or the Locations Zones tab will be shown in the list Also if you have the Storage Servers tab displayed Camera Servers configured as Do not Record will not be shown e Motion detection setting cannot be performed on the camera server side Situation If the Settings button in Motion Detection Settings is not enabled motion detection cannot be configured on the camera side Solutions Please install VB Admin Tools bundled with the camera For VB C500VD VB C500D and VB C60 please install VB Admin Tools Ver 5 1 VK Troubleshooting Upgrade Problems e Software cannot be upgraded to v2 2 Situation When you try to upgrade the software from v1 1 1 2 or v1 3 to v2 2 after upgrading your OS to Windows Vista Windows Server 2008 the Storage Server does not stop and installation cannot be completed Solution Follow the procedure below 1 Right click on the Storage Server Configuration icon on the desktop then choose Properties 2 Click the Compatibility tab and check the Run this program as an administrator check box 3 Double click the Storage Server Configuration ico
242. otection aid es 7 13 Contiguratli n 2 Back p for Dala Protection 2 slot ade 7 13 Configuration 33 Backup f r Data AreMiViING irc 7 14 Configuration 4 Backup from Multiple Storage Servers Backup for Data Protection oo 7 14 Chapter 8 System Maintenance Chapter OV CIVIC Wate tec at i hb ot eee feat 8 a ao ae dio cea ak nde do di etek NG 8 2 Upgrade VK 64 VK 16 ada ASA eugene enact a ance 8 3 RENSA VE GANK TO area a a 8 5 When You Have the Released Version roce odds 8 5 When You Do Not Have the Released Version 2 2 ooccccoccnccocnncccnnncnncncnnnnnnnnonnnnnnnnnnnnnoninonnnnnonannnnennnns 8 5 Procedure for Restoring Previous Version ccccccccseeeeseeeeeeeeeseeeeeeeeeseaeessaeeeseeesseeeesaeeesaeeesaes 8 6 Regured Meditando Dala risainia a a AAAA 8 6 Camera Server Maintenance in A A A ae eaee tei 8 7 Procedure son Updating Camera ErMWa E ca 8 7 Contents Chapter 9 Troubleshooting Chapter OV CIVIGW ans a le a a oe ele ae 9 2 Troubleshooting Tor Recordihg acid 9 3 VIS FOUTS SING OLN Gstaad AAA AAA 9 4 Viewing screenranc Video WINDOWS lata 9 4 A A PTA ase eso A AT A EE ERA A E ERTA 9 6 Extract VdEO mercancia a a a A 9 7 Scheduling and Recording iniciar 9 7 COMECON Problems pra 9 8 OPM UO Fiat FO DISTA sei A ic 9 8 Upgrade FrODIOMS eon a a aeeeaas 9 9 Message SiS o A AA eee 9 10 Operation Messages ana Error Messages uti Sete isles iene es 9 10 VRe647ViKA16 RECOrdino ENJINS LOGS aida ss 9 26 A
243. ou click Settings some items in the Sensor Event Settings window overlap with the items in the Add Schedule Item and Edit Schedule Item dialog When the Sensor Event recording is executed the settings in the Sensor Event Settings window take precedence 3 Note If the recording schedule expires during Sensor Event recording the Sensor Event recording also A terminates Tip If using a VB150 with multiple cameras and Video Input is specified you can configure different Sensor Event recording settings for each camera or you can specify Do not record JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D 4 53 Set Sensor Event Recording Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera You can modify the recording settings for each sensor Step 1 Click Settings next to On sensor event The Sensor Event Settings dialog appears W On sensor event Click a tab to modify that sensor s settings The sensor name displayed is the name set by the Camera Server Night Mode is available for VB C500VD VB C500D VB C60 VB C300 VB C50i VB CSOIR VB C50FSi and VB C50Fi Camera Servers or VC C50i VC C50iR cameras
244. p Click Copy to copy the contents of the Record Settings Summary dialog to the Clipboard 4 68 Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server 3 Network Video Recorder VK 64 Storage Server 1 Sees File Edit View Help Configuration and Preferences Storage and Camera Server Summary tatus of camera servers cor Storage Servers Locations Zones ET Add storage Server Edit E Storage Server 1 E Storage Server 2 e Server E Storage Server J 320740 320x240 The Display Storage Server Summary button is in the bottom center of the Camera Summary screen sl m ES Tip O The Display Storage Server Summary button is gray out in Storage Servers in older version e When the Locations Zones tab is selected the Display Storage Server Summary button is gray out Click the Display Storage Server Summary button to display the Storage Server Summary dialog box Total Use Band Waiting Frames of each drive 0 048Mbps 0 99 0 The following information is displayed in the Storage Server Summary dialog box Total network band units of Mbps Number of frames waiting to write for each drive 4 69 jnp y Bulp1o99y 198 pue Janes BOWED 1a1sibay S Display Recording Setting Summary Check the details and click OK t
245. peration of Sensor Event Recording Optimization of Sensor Arrangement and Sensitivity Frequent sensor events result in high CPU load on your PC and the recording frame rate may be reduced or recording may be interrupted If you have 10 or more sensor events per minute continuously we recommend continuous recording For each Storage Server it is recommended to lower the sensor sensitivity or use continuous recording e 20 000 or more sensor events occur a day e 10 or more sensor events occur every minute sl m ES Tip Check the number of sensor events with the status bar Optimization of Motion Detection Recording Index The Motion Detection recording is not suited to applications where high levels of reliability are required Therefore it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required Canon accepts no liability whatsoever for faults etc resulting from the use of the Motion Detection recording Frequent motion detection events result in high CPU load on your PC and the recording frame rate may be reduced or recording may be interrupted If you have 10 or more motion detection events per minute continuously we recommend continuous recording Frame Rate indicates the number of frames for Motion Detection recording Lowering this value mitigates load on the Storage Sever Tip O Longer before event recording with insufficient memory may lead
246. perties Y E o curity S 5 Enter the Windows account name in the Enter the object names to select field Enter or change the object name location and detail settings as required Be sure to enter a Windows account with Administrator privileges tt Select Users or Groups LX Select this object type Users or Builtin security principals From this location DOC PLANNNING Enter the object names to select examples PO Check Names 6 Click OK The Log on as a service Properties dialog reappears 7 Click OK The Local Security Settings dialog reappears 8 Close the Local Security Settings dialog 3 16 Important Disk Space Management Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk soace management level and takes a measure according to the current level 1 Low disk space warning level 2 Threshold Level 3 Limit Level Administrator can set the Low disk space warning level 1 using the Low disk space warning level field in the Settings tab The Storage Server calculates the values for Threshold Level 2 and Limit Level 3 based on various conditions and settings Handling at Each Level The Storage Server performs the following when the disk space reaches each level In case of Low disk space warning level The Storage Server generates an event when th
247. quality of video sent from the Camera Server A maximum of 16 cameras is recommended in the Layout Area If the number of video windows displaying MPEG 4 live video exceeds 20 a warning message will appear 5 27 9IU9 9 9Y J M IA Ea Arrange and Save Layouts The Viewing Area with a Large Grid B Network Video Recorder VK 64 Storage Server olea File Edit View Help In this example the Camera Selection Area and Timeline are hidden gt P 5 29 E Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows Set a custom grid 1 Select Custom Grid from the Layout Grids sub menu The Custom Grid dialog appears Values are given in pixels 2 In the Horizontal or Vertical field overwrite the existing value with a custom value or use the up down arrows to select a value When you adjust the value in one field you ll notice the value change in the other field This is because the proportions of the re sized Video Window are constrained and the dimensions are scaled accordingly Custom Grid Es Horizontal 640 a Vertical 480 a cos 3 Click OK to close the dialog The grid will re size to your new settings 3 Note Using Custom Grid may cause high CPU load 5 28 Arrange and Save Layouts Hide and Show Task Areas The View menu allows you to show hide task areas and other display elements in the Viewer When you unselect Camera S
248. quency may be too high Try the following Shorten the Maximum retained history setting for the recorded data Reduce the number of events to generate Add servers to distribute the load Check the drive for recording video data If you are using NTP to adjust time shorten the synchronization interval with NTP e g 7 days 1 day Shorten the Maximum retained history or add HDD Also review the recording schedule 9 3 Bunooysa qno L GS VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK 64 VK 16 9 4 e Some of the thumbnails are not showing in the Camera Selection Area Situation You do not have enough thumbnails on display to make the scrollbar appear but some of the thumbnails that were displayed before are no longer shown Solution Most likely you have selected another Zone or Location from the drop down menu that is further down the list and the thumbnails have been scrolled to the left to show the selected Zone gt P 5 31 Check the selected Location and Zone e Cannot Pan Tilt or Zoom a Camera Server in a Video Window Situation You have clicked a Video Window to get Camera Server control but the shape of the mouse cursor is not changed to operate the Camera Server Solution Double click the Video Window or select Get Camera Control from the Video Window menu gt P 5 38 Alternatively check whe
249. r administrator Please restart your Viewer Changes you have made to thumbnails locations zones and camera names have not been saved The configuration on the Master Storage Server has been modified by another administrator Please restart your Viewer An attempt was made to start the Viewer however a connection to the specified Master Storage Server could not be established You attempted to connect to an older version v1 1 or earlier of the Storage Server as the Master Storage Server Alternately you attempted to connect to a v2 2 Master Storage Server from an older version v1 2 v1 3 v1 4 v2 0 or v2 1 Viewer You attempted to connect to an older version v1 1 or earlier of the Storage Server as a Slave Storage Server Alternately you attempted to connect an older version v1 2 v1 3 v1 4 v2 0 or v2 1 Viewer to a v2 2 Slave Storage Server A connection to a Storage Server other than the Master Storage Server failed when you accessed the Configuration and Preferences screen An attempt was made to save the changes in the Camera Server list in the Configuration and Preferences screen however a connection to the Storage server could not be established An attempt was made to save the changes in the Camera Server list however another administrator has conducted changes Another administrator changed the Master storage Server settings while the Camera server list was displayed Messages List
250. r Configuration window Restore the VK 64 VK 16 s configuration file to the former location The default location is as follows Configuration file path for OS other than Windows Vista Windows Server 2008 lt System Drive gt Documents and Settings All Users Application Data Canon WebView NVR Configuration file path for Windows Vista Windows Server 2008 lt System Drive gt ProgramData Canon WebView NVR Restore the recorded video data file to the former location The default location is as follows lt Save video in gt WebView NVR videofiles Restore the event data file to the former location The default location is as follows lt Save video in gt WebView NVR eventtiles Start the Storage Server from the Storage Server Configuration window Check that the recording operation is performed correctly Also check that restored video data is played back correctly 3 Note If the Maximum retained history setting is used in the Storage Server Configuration window and the restored video data contains data exceeding the retaining period that data will be deleted when the Storage Server starts 7 11 QU D O 2 Cc o O y D 3 D Restoration Procedure Restore Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup for archive 1 g Check that the drive configuration of the PC to which the files are restored is the same as the
251. r Event Recordings P 4 57 for details e You cannot use the Preset Tour and the Motion Detection recording together 4 47 jnp y S Bulplo9ay 18S pue Janes LWL Ja sibay S Set Motion Detection Recording Step 2 Set Motion Detection Options Set the following options on the Motion Detection Settings dialog 1 In the Detect Motion Using menu select one of the following Storage Server Obtains video from the Camera Server and detects motion with the Storage Server Camera Server Uses the Motion Detection function of the Camera Server to detect motion This menu is only active for VB150 servers with the Video Input set to Single or VB C500VD VB C500D VB C60 VB C50i VB CSOIR VB C50FSi VB C50Fi Motion Detection Options Detect Motion Using storage Server Analysis Frame Rate 5 frames sec Settings 2 Inthe Analysis Frame Rate menu select from 0 1 to 30 frames per second If you select the Camera Sever to detect motion Settings becomes available Settings is now enabled Click to launch your VB Admin Motion Detection Setting Tool Install the VB Admin Tools that is bundled with the VB C500VD VB C500D VB C60 VB C50i VB C50iR VB C50FSi and VB C50Fi in advance See the Camera server s User s Manual for how to configure the motion detection settings 3 Note e To use the Motion Detection function of the VB C50i VB C50iR VB C50FSi and VB C50Fi it is neces
252. r Log re_log tog B ee Storage Serve Connection to lt Camera Server s IP address gt error Error occurred lt Error No gt lt Description gt Ex Connection to 192 168 100 1 error Error occurred 10060 Connection time out ERROR connect socket type IMAGE EVENT COMMAND cameraserver lt host gt lt port gt win32_error lt Winsock Error Code gt lt Error Message gt Camera lt camera gt Effective recording rate y gt Z If the following message is also recorded a large amount of captured data may have been discarded e Camera lt camera gt lt x gt lt y gt frames discarded due to busy frame queue in last 1 minutes Effective recording rate lt Recording rate before change gt gt lt Recording rate after change gt Ex Effective recording rate 100 90 0 Camera lt camera gt lt x gt lt y gt frames discarded due to busy drive thread in last 1 minutes Camera lt camera gt lt x gt lt y gt N A frames discarded due to busy frame queue in last 1 minutes Error writing frame for camera lt camera gt lt error message gt If the following messages are also recorded a large amount of captured data may have been discarded Camera lt camera gt lt x gt lt y gt frames discarded due to busy frame queue in last 1 minutes e Camera lt camera gt lt x gt lt y gt frames discarded due to busy drive thread in last 1 minutes Recording
253. r O or 1 is shown below These messages are generated by the recording engine Win32 service that runs as part of a Storage Server Cause Messages Action Camera lt camera gt lt x gt lt y gt frames discarded due to busy drive thread in last 1 minutes Camera lt camera gt lt x gt lt y gt frames discarded due to busy frame queue in last 1 minutes Error resolving name for POP server host port Error lt Winsock error code gt lt Error message gt Error connecting socket for POP server host port Error lt Winsock error code gt lt Error message gt POP connection error O POP response lt pop response gt POP user error O POP response lt pop response gt POP password error O POP response lt pop response gt 9 26 x frames out of y frames are discarded because there were a large number of frames that have been requested to be written in the disk It is difficult for the current settings of the recording engine to process this amount of tasks This message is recorded when recording failure occurs when disk is under a heavy load x frames out of y frames are discarded because there were a large number of unprocessed frames It may be that CPU or hard disk drive is unable to process data at the same speed rate as the data reception This message is recorded when recording failure occurs due to motion detection or too many event occurrences When sending E mail the re
254. r is down respond No connection could be made because the The Camera server rejected the TCP 10061 connection This occurs when the port number target machine actively refused it D Gs a 9 y specification is incorrect or other cause 10064 A socket operation failed because the This is recorded when the camera server is destination host was down down Normally 10060 occurs There are no routes to connect to the camera A socket operation was attempted to an server This may also occur when there is a 10065 unreachable host failure in the network cable connected to the PC or HUB 9 31 Messages List WSAStartup cannot function at this time because the underlying system it uses to provide network services is currently unavailable There is a failure on the PC network board 11001 No such host is known such host No such host is known known The host The host name in DNS could not be resolved In The host name in DNS could not be resolved could not be resolved 41004 The requested name is valid but no data of the The host name in DNS could not be resolved requested type was found 11004 may occur instead of 11001 in 2003 SMTP Error Codes 401 lt domain gt Service not available closing The communication is terminated because the transmission channel mail server stopped 450 Requested mail action not taken mailbox The requested mail process was not executed unavailable because the mailbox is not
255. r the amount of recording time before the event occurs up to 30 seconds 3 Note e f Continuously at Max is also selected Record for before event is not available O f Record for before event is set it will take approximately 10 seconds after event occurrence until its display in the viewer O f the resolution is set to MPEG 4 the frame rate set in the VB C500VD VB C500D or VB C60 becomes enabled 3 Record for sec after event enter a number of seconds for the amount of recording time after the event occurs up to 999 seconds Step 7 Set the External Outputs Click the drop down menu for the target external device and set On or Not specified External Outputs Output 1 Not specified Output 2 Not specified 3 Note Available external outputs depend on the Camera Server Click OK to save the new settings and close the dialog Click Cancel to discard the new settings 3 Note Even with O seconds set to Recorded for __ sec before event and Recorded for __ sec after event fields video is still recorded while motion is being detected sl m ES Tip See Chapter 6 for optimizing the Motion Detection operation 4 52 Set Sensor Event Recording Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when y
256. raphics board Quadro FX570 When using the VB C60 with Resolution 340 x 240 and Quality 3 Total frame rate JPEG image Max 220 fps MPEG 4 video Max 180 fps 2 CPU Pentium 4 3 6GHz memory 1GB graphics board Quadro FX1700 When using the VB C60 with Resolution 340 x 240 and Quality 3 Total frame rate 1 26 JPEG image Max 260 fps MPEG 4 video Max 210 fps System Design Concept 3 CPU Pentium 4 3 8GHz memory 1GB graphics board Quadro FX1700 When using the VB C60 with Resolution 340 x 240 and Quality 3 Total frame rate JPEG image Max 280 fps MPEG 4 video Max 240 fps Tip O The total frame rate is calculated as Number of Camera Servers in the Viewer window x Frame rate That means with 10 Camera Servers and 10 fps frame rate the total frame rate is 100 fps O Note that the total frame rate above varies depending on the combination of the PC and graphics board It is also affected by other applications e g anti virus application running on the same PC eo When displaying MPEG 4 video in VGA the maximum frame rates are the one forth of the above frame rates Network Bandwidth Concept You should consider the network bandwidth when recording video or viewing live video from the network camera The network bandwidths should be calculated separately for recording and live viewing Example With one recording server QVGA 1 fos and two live viewing servers QVGA 5 fps e Bandwidth for r
257. rd Edition SP2 Windows Vista Business Enterprise Ultimate SP1 Windows Server 2008 Standard Edition Memory 1GB RAM or more For using more than 48 Camera Servers 1 5GB or more required Hard Disk 20GB HDD or more SCSI or IDE NTFS formatted The requirements for Storage Server will vary due to the operating environment number of Camera Servers setting of recording frame rate etc It is also dependent on pre event recording settings Please contact dealers that handle Canon products for further information VK Lite also supports Windows Vista Home Premium Only 32 bit Edition of Windows XP and Windows Server 2003 are supported 32 bit Edition 64 bit Edition of Windows Vista is supported 32 bit Edition 64 bit Edition of Windows Server 2008 are supported Notes on Operating Environment Notes on Use with Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3 The following setting is not required if you install the Storage Server and Viewer on the same PC After installation of the Storage Server 1 Click Control Panel from the Windows Start menu to launch the Control Panel 2 In Control Panel select Windows Firewall If Windows Firewall is not shown select Security Center and then select Windows Firewall 3 When the Windows
258. re COMDES aO apa ia 5 45 iner ISIE TONS seramai neder a E eta 5 46 VCW onada CONTON ana lr 5 47 AOJO A O A SA AS and aneanuaatne tas 5 47 Use Timeline and View Events ooccocccoccccccccncocnconoconoonnnonnnanonanonnnonnnnnnnonnnnnnonannnrnnanonanenannnes 5 48 TEINE HON CEVIOWS tias 5 48 Monitor Live Video in relation to the Timeline aida A AA 5 49 Use the imeline to play and extract video start a lit cr 5 50 One minute manual recording Record Now aiii la ri 5 52 IU o A 5 53 DaviIgnArsSavinas Maicao na A Riad Real sities eet lahat 9 04 Extract Vdeo Save O QUIE eu a ea aE ea Ta 5 54 vew and SEa CN E VOWS oura A A A A A 5 56 HIVE EVents EOGIISE sunno rad e tia 5 56 Displayine ILive EventS LOIS ti A Ad ents 5 56 Overview o Alert FarametelS ernn dia i tlds lit 5 57 SOMEM EVON sita E A E A areata 5 58 Selec mienta TO Seal CHING asana aa E A 5 59 VIEW retrieved recorded MASON di 5 60 FODUO Videc Upon EVENT OC CUMING teria lira 5 61 Chapter6 Operation and Management CRADICh OVCIWICW virescens sean ss sat dastiientand eddes a E a Ea 6 2 Health Check for Storage Server ccccccccssecccceeecccencecseneecceseecsegeecseueeeseuseesseseesseneessegseeseaes 6 3 VK Events Timeline for VK VIEWED 6 3 Number of Frames Queued for Processing siria dai AN 6 4 Operation Guideline for Recording and Viewing ccccsseececseeeeeseeeeeneeeeeeaeeeeesaeeeeesaneeesaeeees 6 5 Hve view Frame RAISE AG USUIMONTE oeeie A E a E aA 6 5 Recordin
259. re is no necessary action All resources for communication are being Only one usage of each socket address used This frequently occurs when a black 10048 protocol network address port is normally a screen problem occurs in Viewer layout permitted sequences This occurs when the PC recognizes that the EE VE OEA O N E network is not available because the closest 10050 p router or Hub to the PC is powered off network Normally this cannot be recognized therefore it is rare that this error is reported This occurs when another network device recognizes that the network is not available A socket operation was attempted to an 10051 because the router or Hub is powered off unreachable network Normally this cannot be recognized therefore it is rare that this error is reported The connection is disconnected by the camera server due to camera server restart or other An existing connection was forcibly closed by cause This may occur when the camera 10054 the remote host server is restarted using the restart button on the configuration page on the software side However this rarely occurs A connection attempt failed because the connected party did not properly respond after A timeout occurred in the TCP connection with 10060 a period of time or established connection the camera server This occurs when the Y O Cc o 9 07 gt O O gt Q failed because connected host has failed to camera serve
260. ready been registered Registered is displayed in the Register column The Register columns for unregistered Camera Servers are blank Add the Camera Server 1 Inthe Search Results dialog click a Camera Server in the search results list to select it 2 Click Add Camera Server The Add Camera Server dialog appear Alternatively double click an item to bring up the Add Camera Server dialog Continue settings on the Add Camera Server dialog 8 Search Results EEN Add Camera Server m rta Ca Serve Detected Camera Servers A A e Camera Name Host Name or IP 192 168 100 1 Port 80 Camera Name Register 1 Ca mera 1 g 1 6 8 10 0 1 YB C 6 0 Re g i stere Camera Server Name Camera paa Shopping Mal y Mall Add Register 1 192 168 100 2 VBCSOi Registere legen ee sat Zone checkout Area y Add Register 2 192 168 100 VB C60 Registere Password BEN PTS AAA a Da mictava Thumbnail 3 r Save Recorded Video on Storage Server Storage Server 1 y e Update Storage Server access to Camera Server edate Host Name or IP 192 168 100 1 Port 80 Preset Angle m Camera Server Settings Exposure Compensation Use the recording mode stream Invert the state of the following external Save Video in Storage Server Drive I Inuti I Input 2 4 m i cana Add Camera Server
261. redefined Drag the slide bar to adjust the sensitivity detection sensitivity 3 Note e You cannot transmit and receive audio when using a proxy server O Audio playback is only performed during regular playback Audio playback is not performed in the following cases If multiple image windows are selected While paused or during fast forward nudge forward nudge back or rewind 5 47 9IU9 9 9Y J M IA Ea Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events E Timeline Overview On the Viewing Screen a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode Playback controls Camera Server name A manual recording Zoom in or out of the Buttons for playback The name of the camera with duration of one Timeline to see events rewind etc currently selected minute is initiated in more or less detail Record Now Capture Still Frame El bom In Scroll forward by hours Darker areas indicate You Can save the by days or by weeks recorded video for this current image on a period Video Window in a file Events for non selected cameras Video Windows in the Viewing Area are called secondary event They are displayed in weaker
262. ring the configuration file also the old recording setting information is restored as well After restoration the PC may start recording video according to the old recording schedule If you do not want to record video delete the recording schedules after restoration e fthe Maximum retained history setting is used on the Storage Server uncheck this option If this option is enabled the past data may be lost 7 12 Examples Configuration 1 Backup for Data Protection 1 Premise 5 units of VB C50i Recording condition Frame rate is 1 fos one frame per second Camera Server video quality is 50 resolution is 320x240 the size for one image data is 15 KB The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this condition the video file size per Camera Server per day is 310 MB x 4 files Therefore the video data quantity per Camera Server per day is 1 25 GB and 6 25 GB for five Camera Servers Hardware requirement 6 25 GB per day x 30 days 190 GB Hard disk capacity of around 240 GB is required If the storage period of video data on the Storage Server is 30 days an archive backup for 1 week data can be saved on 50 GB tape with an AIT drive To save 30 day data on a single cassette of tape a 200 GB LTO drive is necessary Configuration 2 Backup for Data Protection 2 Premise 10 units of VB C50i Recording condition Frame rate is 1 fos one frame per second C
263. rive The Add network drive and Delete network drive items are disabled while you are logging into Windows with a local system account To set the network drive click Stop Storage Server to stop the Storage Server and click the Logon settings and switch to an account which is allowed to use the network drive i e account with Windows Administrator and Logon As Service privileges see Logon As Service Privilege gt P 3 15 e You cannot use a UNC path or removable disk when adding a network drive O f you add or delete a network drive the Storage Server program will reboot e Multiple Storage Servers cannot use the same network drive simultaneously O Single network drive cannot allocate to multiple drivers O f the selected network drive cannot be accessed because the network is disconnected the selected drive is powered off or you entered a wrong path the following error message will appear Network path cannot be found e While the network drive is not operating e g due to network disconnection video will not be recorded until the drive recovers O f a storage server is booted when the storage server is unable to connect to a NAS server video image data won t be written to or recorded data won t be read from NAS server even after the NAS server recovers In such case reboot the storage server 3 13 op a O pa pe Q D U D lt D om O O Q C Q O 5 pu D ml
264. rk Video Recorder VK 64 Storage Server 1 Ea File Edit View Help Configuration and Preferences Monday Tuesday Wednesday Shopping Mall Checkout Area 0 lt n D 3 lt O lt D amp Nel deo File Edit View Help Configuration and Preferences Storage and Camera Server Summary Storage Servers Locations Zones Status of camera servers at Location Shopping Mall E Find Camera Servers Cag Add Camera Server CQ Edit Camera Server Z Remove Camera Server Add Location Add Zone i Locations Zones Camera Server StorageServer____ Type RecordingMode Resolution 7 19 Shopping Center a Information Storage Server 1 Canon VB Record Recording 0 ps 320x240 D Front Entrance a Register 1 Storage Server 1 Canon VB Motion 320x240 a Pica a Register 2 Storage Server 1 Canon VB Record Motion Rec 320x240 oor a y Level 1 Office Storage Server 1 Canon VB Sensor Idle 3rd Floor 3 pos Floor a Front Entrance Storage Server 1 Canon VB Record Motion Recording 0 768Mbps 320x240 E Carpark Shop Front Storage Server 1 Canon VB Motion Monitoring 320x240 Lifts Store Room Storage Server 1 Canon VB None Idle Outside Cameras 8 Register 3 Storage Server 1 Canon VB Sensor Monitoring 320x240 Carpark a Outside Pool Storage Server
265. rnal Devices de Click Control External Devices to control any external devices that may be connected to your Camera Server This is only enabled when you have camera control Viewer Shade Control gt Off Click Viewer Shade Control to correct shaded areas in the Admin Viewer Low video window It is available to one specified video window sata moana only Details are explained in the next page Close Window des Very high Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed For VB C300 the NC Viewer starts up For VB C500VD VB C500D and VB C60 Internet Explorer starts up and the top page Is displayed See your camera server s user s manual for more information on the Admin Viewer or NC Viewer To use the audio function of VB C500VD VB C500D VB C60 VB C300 VB C50I IR or VB C50FSi click this menu to see the Audio Panel gt P 5 47 Please see the user s manuals that come with VB C500VD VB C500D VB C60 VB C300 VB C50i VB C50iR and VB C50FSi for more information on audio settings Click Close Window to close the Video Window that is currently selected You can also close a selected Video Window by pressing the Delete key 3 Note O lt is recommended to install the Viewer and or NC Viewer in advance O he camera server which is sending or receiving audio cannot interact with other Viewer or Admin Viewers O Viewer Shade Control cannot be applied to multiple
266. rol helps stop unauthorized changes to your computer Notes for when the Windows Firewall Function is Enabled When the Windows Firewall function is enabled carry out the same settings as in the Windows XP section of the Notes on Operating Environment Storage location of recorded video On Windows Vista Windows Server 2008 snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive Shadow backup You cannot use shadow backup of Windows Vista Windows Server 2008 So if once you delete a configuration file of VK 64 VK 16 you cannot restore the file with shadow backup gt P 7 7 1 16 System Design Concept System Configuration Example When Viewing and Recording with one PC Storage Server zz E A aian S LZ ox E Ee EETA Viewer Record video to the Storage Server Display live and recorded video Load on PC may increase depending on the number of camera servers and recording schedule Consider your system configuration referring to Server Sizing Concept gt P 1 20 When Viewing and Recording with one Storage Server and Multiple Viewers Receiving and Recording Video Receiving Video and Controlling Camera Server LL RRP ROS Le S SSS ag A EY Viewer Lee Lage aan ES RSS SLI aa 22 SOS L e ES as Ge 3 Note the Storage Server Storage Server Displaying Live and Recorded Video V
267. rs and a 10 second countdown will start O You can still manipulate a camera that is currently recording If the recording position has been set the Camera Server will return to that position after the Viewer release camera control 5 38 Arrange Video Windows Using the Camera Control Panel To display select View gt Camera Control from the menu bar or click the Video window menu icon or right click in the Video Window to bring up a context menu and select Camera Control If a Video Window is not selected the preview window will be blank Click on a Video Window to control the camera Pan Tilt controls Click Clicking this button to nudge or click and returns the camera Set Night hold for continuous to face the front Mode movement l l You can control the pan tilt and zoom operation using a panorama image Click inside the Panorama window to adjust the pan and tilt angles so that the clicked position becomes the center of the image Alternatively you can move or zoom in out the yellow scope to perform the pan tilt and zoom operation Came Control Front Entrance m ot ES YS ae i e i E ico prali ps a P 5 m y al J i t ts i k j Tia e Release Control li When the Video Window is selected click Get Control Click Release Control when finished El A AA If the digital zoom is enabled by the Camera Server Outi Gor GON a boundary between the optica
268. rver with the above PC specifications Live View Recorded Video Playback Example of Viewer PC specifications CPU Pentium 4 3 8GHz Memory 1GB Video graphics board NVIDIA Quadro FX 1400 Live View Recorded Video Playback Example of Viewer PC specifications CPU Pentium 4 3 0GHz Memory 1GB Video Graphics Board On chip board 3 Note O These data above are rough guide As many factors can influence the actual performance possible including networking equipment disk write speed complexity of camera image etc the actual performance of VK 64 VK 16 recording in a specific installation will vary Please be sure to confirm under the actual installation conditions before starting operations O l there are many registered Camera Servers it is recommended that you use two or more PCs or configure to use the Layout frequency 1 25 o lt 0 F D 3 O lt o x lt D System Design Concept Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK 64 VK 16 Be sure to avoid the following forms of operation Using the Storage Server with a Web Server As Storage Server you cannot use a PC where Web server software such as Windows standard IIS Internet Information Server or Apache has been already installed since the Storage Server uses the HTTP protocol to communicate with the Camera Server therefore it may not work properly if oth
269. s e Backup for Archive stores recorded video data and event data on other media for a long period of time auwsyss dnyoeg ES Preparation Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK 64 VK 16 Basically you should use the DDS 4 type device if a single backup copies several Gigabytes through 40 GB of data and DAT72 or AIT if it copies around 70 GB of data Further if backup data quantity reaches 100 through 400 GB you should use the LTO device If you need more Capacity or want to omit media replacement you can consider auto loaders for the LTO device e Backup Example for VK 64 VK 16 If 10 Camera Servers record video for 30 days at 1 fps 10 KB the required data capacity is 300 GB per month 70 GB per week and 10 GB per day In this case it is recommended to use the LTO device Ultrium tape device This type of device records 100 through several hundreds GB of data at the average transfer soeed of 25 through 30 MB sec or 40 through 60 MB sec when data is compressed The time required for making backup of data for 30 days 300GB is approximately 12 000 seconds i e 3 5 hours The time is shortened to approximately 2 5 hours when data is compressed Although the hardware specifications mention that the transfer soeed will be doubled by compressing data the expected compression ratio depends on data formats Therefore it is dangerous to think so The time required
270. s Click and drag divider line to the right to show full items Status of camera servers at Location Shopping Mall FE 7 eu a Find Camera Servers lt G Add Camera Server Camera Server tecording Mode fea Information Storage Server 1 Canon VB Record Storage Server Status Storage Servers and Locations Zones options The following options are available via the Storage Servers tab Add Storage Server Allows you to register a Storage Server with the system up to ten Servers are recommended Edit Allows you to change the address of the selected Storage Server Storage Servers ocations Zones EF Add Storage Server El Edit Select a Storage Server from the tree in the left panel The right panel will update with a list of Camera Servers recorded by the Storage Server you selected The following options are available via the Locations Zones tab Add Location Allows you to add a new location to the system Add Zone Allows you to add zones to locations Storage Servers Locations Zones E Add Location y Add Zone When you select a zone within a location in the left panel a list of cameras in that zone is displayed in the right panel Other Functions in Both Tabs a Find Camera Servers cy Add Camera Server SEdit Camera Server 2 Remove Camera Server Camera server functions are located on the right hand panel regardless of which tab is selected
271. s at that time the schedules will override normal schedule times for the whole day O Times are given in 24 hours O f Camera Server has been configured with Service time restricted VK 64 VK 16 will not be able to record from the Camera Server during restricted times O The time zone used for the recording schedule will be the time of PC where the Storage Server is running O The Storage Server will adjust for Daylight Savings if configured in the operating system Set Continuous Recording 1 Click the Continuously at Max box if you want to set continuous recording for the duration of the time period Record I Continuously at Max s fps 2 Select a frame rate for recorded video from the drop down menu or input a value from the keyboard You can set the frame rate from 0 1 frames per second to 30 frames per second The default is 5 frames par seconds The upper limit is 5 frames per second with VK Lite see P 4 45 for details of Continuous Recording Configure Motion Detection Recording and Sensor Recording Settings Q 1 Check the On motion detection box if you want recording activated when motion is detected during this time period M On motion detection Settings On sensor event Settings 2 Check the On sensor event box if you want recording activated from a sensor event during this time period 3 Click Settings to change the details See P 4 45 and P 4 53 for details of Motion Detection
272. s that the window is open Select the menu item again to close the window and the menu item is unchecked Live Events Displays the Camera Control panel allowing the display position Camera Control settings or Zoom Displays the Camera Control panel allowing the display position Audio Panel settings or zoom Switches display and hide the status bar Several information is displayed Status Bar in the status bar such as the total frame rate CPU the number of displayed events and the number of video windows The version information dialog appears showing the version Help information About i N Viewer Setting Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate settings are stored on the Viewer PC not on the Master Storage Server Configuration and Preferences Click Viewer Settings Admin or Viewer Settings Operators Camera Summary Recording Schedules Viewer Settings Admin The Viewer Settings screen is divided into tabs for administrators and guest users depending on the settings The Viewer Settings Admin tab is displayed only when the user logs in as an Administrator Each of these tabs consists of the following settings Viewer Settings Admin tab e Master Storage Server You can switch to display or not to display the Master Storage Server option window connecti
273. s and LON Suecia 5 31 Communication Mechanism s 1 8 Configuration and Preferences Screen 4 7 Configuration FilesS ooocccnconccncooccncnonnncnonnnnanons 7 7 Continuous Recording wencses25ssawendrsavatevncienands acces 4 45 D Daylight SAVING Sac nccecescecsesactace vaectvoanecnearvaeueeevacee 5 54 Disk Space Management cccccccsssessesseeeeeees 3 17 Calculation Example cocccncocccncccncnconncncnns 3 20 Cimit LEVE eesin e ea 3 18 Low disk space warning level 3 17 3 19 Threshold SVC lirica oa 3 18 E EVO aro tna 3 5 Event Notification occooccccoccnoconnncnnnncononcnnnnns 3 6 Prony an 3 6 Event Dal icons 7 5 Extract Video tO SAVE ide 5 54 F Find Camera Servers cooocccoccncoccnnnconononnnnonnnoncnnnnnnos 4 17 CUCA 1 10 FS OE AAA ERNS 1 22 1 23 G Get Camera Control ssiccicriscrisertvasecnactienaces 5 36 5 38 H Fard DIOK erener deea 1 20 10 3 EE NS eea EE 10 3 RAID Reconfiguration ooooccccccnnccccnonocncnnnooos 10 3 How To Check Software Version 10 5 I Ia SE e PO A PR UU Un UU AE 2 1 Preparation and Precaution oocccocccncccccccocon 2 17 SMS iio 8 5 Restore Previous Version ooccoccccocccncncccncccnos 8 6 Upgrade from Previous Versi0n 2 6 L E A edema dene acocines 5 24 Custom GIG wines cnieonstecustaunniadapeadensinawsesdamentUss 5 28 A Sn 5 24 LAYOU S osado atenas onan nett nacenaceetnetinsensacesmm
274. s settled and saved as video data when its size reaches 1 GB by default to the storage drive This recording unit can be changed in the Maximum file size duration field in the Storage Server Configuration window s Settings tab gt P 3 10 Temporary files cannot be backed up in the normal procedure Recording For JPEG Videos NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmadd_hhmmss avi tmp NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss mov NVR_STANDBY_AUDIO_xXxxxxxxxxxxxxxxx_yyyymmdd_hhmmss av NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss evt Vv NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov NVR_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss avi NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss evt Recorded video data after settled Audio data lt Save video in gt WebView NVR videofiles The following file tyoes are backed up File name NVR_AUDIO_xXxxxxxXxXXXXXXXxXxx_yyyymmadd_hhmmss_yyyymmdd_hhmmss mov Camera ID Recording start date_time Recording end date_time uly m ES Tip The recorded audio data file name contains the Greenwich Mean Time as the time stamp e Temporary files The following files are the files before being settled by the system File name NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss av Files to Make a Backup Event data lt Save video in gt WebView NVR eventtiles The followi
275. sary to configure schedules from the VB Admin Schedule Setting Tool O Setting motion detection at the Storage Server causes high CPU load It is strongly recommended to set motion detection at the Camera Server whenever it has the motion detection function O Detect Motion Using cannot be set to Storage Server when the Resolution is set to MPEG 4 e To configure motion detection settings on the camera server side in VB C500VD VB C500D VB C60 please install VB Admin Tools Ver 5 1 4 48 Set Motion Detection Recording Step 3 Set the active region for recording In the Active Region field adjust the region where motion detection is triggered By default the Active Region is the full area In addition you cannot use pan tilt and zoom operations in this window 1 Click one of the corner or edge handles and hold down the mouse button 2 Drag the handle to change the motion trigger boundary dotted frame Active Region The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region Sensitivity and Area Ratio are selected by using the two sliding bars Motion detection status can be confirmed by the Detection Indicator during operation r Active Region Sensitivity 210 Low High Area Ratio 20 0 100 Duration 0 2sec Area Ratio slide bar Detection Indicator mi Area Ratio marker Detection Indicator Colors Mo
276. se Additional Options Ey Programs o Uninstall a program 3 Note If the Control Panel is set to Classic View double click Sound 2 Next click Sound Pe Control Panel Hardware and Sound A 15 x ce ES Control Panel Hardware and Sound v EZ Search Fie Edit View Tools Help Control Panel Home a Printers Za Add a printer Change default printer Remove a printer System and Maintenance gt Security AutoPlay Network and Internet P a Change default settings for media or devices Play CDs or other media automatically Hardware and Sound Programs Change system sounds Manage audio devices User Accounts Appearance and Personalization Mouse Change button settings Change pointer appearance Clock Language and Region Ease of Access y Power Options Additional Options Le Change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Classic View j Personalization 3 The Audio Service Not Running dialog box is displayed Click Yes E GER This computer cannot play audio because the Windows Audio Service is not enabled Would you like to enable the Windows Audio Service 4 Finally the Sound dialog box is displayed In the Playback tab confirm that an audio device is installed If no audio device is installed check the user manual for your computer 1 15 Notes on Operating Environm
277. sktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed Click the User Management tab to open it la Storage Server Configuration Ea Settings Events Event Notification User Management Users Administrator Add Et TIa Authentication is required when starting this tool op a O a pe Q D U D mm lt D mn O O Q C pre Q O 5 pu D ml D D D O D Apply Exit Administrator and Operator Status User Administrators can access to the Viewer to perform Camera Server setup recording schedules and Viewer setup Operator Status Users can only access the Viewer windows gt P 5 13 created by Administrator Also they only can access to live video and recorded video on Storage Servers they have permission to access 3 Note O Users who have Operator Status cannot configure register and change Camera Servers or configure and change recording schedules O By default a user called admin is created lts password is NVR It is strongly recommended to change the user name and password after installation O lt is necessary to set up user settings on all Storage Servers A particular user who operates multiple recording servers should be set up to have the same password on each Storage Server 3 25 Set User Management Tab How to Set the User Management Tab Add a User 1 Click Add on t
278. sted sites click Learn more about Internet Explorer s Enhanced Security Configuration in the dialog box shown in step 1 and see the summary provided If you have enabled the Windows Firewall settings please see the Notes on Use with Windows XP gt P 1 12 and follow the instructions Additionally even when a content block dialog box is not displayed JavaScript may be disabled under standard security settings limiting the available operations in the camera s settings page or the VB C500 VB C60 Viewer Javascript will be enabled automatically once trusted site registration is complete so please carry out registration 1 13 Notes on Operating Environment If the content block dialog box is not displayed you can use the procedure below to display the dialog box for adding a trusted site 1 On the Tools menu in Internet Explorer click Internet Options to display the Internet Options dialog box 2 Next click the Security tab 3 Select Trusted sites and click the Sites button General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Y 4 JY O Internet Local intranet Maiek Restricted sites Trusted sites A y y Sites This zone contains websites that you Y trust not to damage your computer or your files You have websites in this zone Security level for this zone Allowed levels for this zone All E Medium
279. ster a location Please specify a name and try again without entering the name This location has zones in it Please remove An attempt was made to delete the location these before deleting the location for which a zone has been added Adding Editing An attempt was made to add a zone while Please select a location for this zone a Location and the location has not been registered AONE A zone with this name already exists in this location Please use a different name and try again A zone cannot have an empty name An attempt was made to register a zone Please specify a name and try again without entering the name This zone has camera servers in it Please An attempt was made to delete the zone for remove these before deleting the zone which a camera server has been added 4 O Cc o 9 07 gt O O gt Q An attempt was made to add a zone with a name that has been already registered 9 17 Messages List Adding a Camera Server Recording Schedule 9 18 This camera server has already been set up to record to the selected storage server Please check your settings and try again Please select a location and a zone Please select a location and a zone lt Camera number gt A camera server with the same host name and port is currently queued for deletion You must save changes before adding this camera server The camera server host name for live viewing is invalid Please specify
280. t before clicking OK to close the dialog the OK button is disabled until you do SO When two or more cameras are used with VB150 when Video Input is set to Multiple two through four tabs are added The number of tabs shown for a VB150 does not indicate the physical number of cameras connected but indicates the number of cameras which have been enabled using the VB150 Camera and Video Settings Page Please see Chapter 3 P 36 of the VB150 User s Manual for more details O f Video Input is set to Single for VB150 the camera name displayed as the Camera Server Name is the first camera name in the server s camera name list when Use Camera is selected on the Camera and Video Settings Page Therefore it is recommended that the Administrator should set the first camera name to be a general name applicable to the entire Camera Server O f you are using a VB150 with the Settings Web page URL other than the default setting admin a connection error occurs when you click Connect Restore the default setting and try again JI D e m F D s O A 3 D y 0 D un lt D s a 5 Q 0 D F JI D QO O 2 3 O o O gt D Q c D Tip If you have a Multi Terminal Module VB EX50 unit plugged into a VB C50i VB C50iR VB C50FSi VB C50Fi and have configured the Use External Video Input video seen in the Viewer may be taken from cameras connected to the Multi Terminal Module Swit
281. t are found will be listed in the window below If necessary stop a search at any time by clicking Stop Search Tip You can search events by keywords such as deleting recording or frames etc when using Description Found events will be event tios based on entered events Description E View retrieved recorded video To view video of when an event occurs click the event to highlight it and click View Event in Camera to view it in a Video Window You can also view recorded video by double clicking the event Clicking Cancel stops any searching and closes the dialog View Event in Camera Cancel 3 Note When you have finished viewing an event in a Video Window click Return to Live gt in the Timeline to return the Video Window to live viewing 5 60 Popup Video upon Event occurring Use Timeline and View Events Select the Popup a video window automatically when an event occurs checkbox under the Video Window Popup Setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs a Network Video Recorder VK 64 Storage Server 1 File Edit View Help Location Checkout Area m i Zone i a 1 E Checkout Area 13 m mea rey Front Entrance and Carpark When motion detection is on the corresponding video is displayed automa
282. t be empty was not entered An attempt was made to configure the maximum file size using a value larger than 1024MB The maximum retained history must be greater than or equal to 1 day The maximum file size must be less than or equal to 1024 MB An attempt was made to configure the maximum file size using a value less than 32MB The maximum file size must be greater than or equal to 32 MB 9 12 Messages List An attempt was made to configure the maximum file duration using a value larger than 24 hours The maximum file time must be less than or equal to 24 hours An attempt was made to configure the maximum file size using a value less than 1 hour Configuration The maximum disk space used field must The value of the maximum disk space used not be empty was not entered An attempt was made to configure the maximum disk space used using a value less than 32MB The low disk space warning level must not The value of the low disk space warning be empty level was not entered The following error occurred saving the An error occurred while saving the Storage configuration file Server settings D The following error occurred writing the An error occurred while saving the user When exiting user file management information the users txt file the application The new retained history settings may result in the deletion of some existing video files Do you wish to continue The maximum file tim
283. t hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server s on your system regardless of which tab you have selected Storage Servers or Locations Zones The same dialog as Add Camera Server gt P 4 18 appears Start Editing Camera Server 1 Inthe Camera Server list click a Camera Server to highlight it Status of camera servers at Location Shopping Mall a Find Camera Servers cy Add Camera Server Camera Server Storage Server a information storage Server 1 a Register 1 Storage Server 1 a Register 2 Storage Server 1 a Level 1 Office Storage Server 1 Ed Front Entrance Storage Server 1 4 24 2 Click Edit Camera Server S Edit Camera Server G2 Remove Camera Server r Connection Settings Eat Camera Server Host Name or IP 192 168 100 1 Port so Camera Server Name Camera User Name root Password Connect p Save Recorded Video on Storage Server Storage Server 1 bd Storage Server access to Camera Server Host Name or IP 192 168 100 1 Port 80 m Camera Server Settings 7 Use the stream for recording Invert the state of the following external I inputi I Input 2 Camera Settings Camera Name Location Zone Preview Thumbnail Ye Update Preset Angle Backlight el r Save Video in Storage Server Drive
284. the APPLICATIONS folder on the VB C500VD VB C500D VB C60 Setup CD ROM el Canon Network Video Recorder VK Series v2 2 InstallShield Wizard 3 Welcome to the InstallShield Wizard for Canon Network Video Recorder VK Series v2 2 The InstallShield R Wizard will install Canon Network Video Recorder VK Series v2 2 revision 2 2 0 on your computer To continue dick Next WARNING This program is protected by copyright law and international treaties 2 The Software License Agreement screen appears Read the agreement carefully Click the radio button I accept the terms in the license agreement and then click Next to continue E Canon Network Video Recorder VK Series v2 2 InstallShield Wizard ea License Agreement Please read the following license agreement carefully SOFTWARE END USER LICENSE AGREEMENT ATTENTION PLEASE READ THIS DOCUMENT BEFORE INSTALLING THE SOFTWARE This is a license agreement between you and Canon Inc having its place of business at 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon with respect to the software provided with this agreement Network Video Recorder VK 64 VK 16 or VK Lite and its associated printed materials and online or electronic z I accept the terms in the license agreement InstallShield Installation Procedures 3 Enter your License Key s and click Next to install VK 64 VK 16 Your License Key is indicated
285. the viewer P 1 12 Cases Solutions O Be sure to register no more than 10 camera servers for one storage server O In case you do register more than 10 camera servers to one storage server please use Windows Server 2003 2008 e Live video is no longer displayed If you are using Windows XP Vista Situation Video from all camera servers is no longer displayed P 1 12 Processes Solutions O Be sure to connect no more than 10 camera servers to one viewer If you are using Auto switching set the interval to 20 seconds or longer O In case you do connect more than 10 camera servers to one viewer please use Windows Server 2003 2008 e When a layout sequence is running in the Viewer the Video Window suddenly goes black and video of the Camera Server cannot be displayed Situation When a layout sequence is running the Video Window goes black and video of the Camera Server cannot be displayed Solution When many Camera Servers are placed in one layout and a layout sequence is run in a short time system resources required for communication may run short Reduce the number of Camera Servers to be displayed in a layout or make the switching interval for layout sequences longer e Viewer operation seems to slow down Situation Viewer operation slows down Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed When Viewer operation slows down
286. ther recorded video is not being played If video is not being played the title bar of the Video Window will be gray not black gt P 5 37 e The Record Now feature is gray and disabled in one Video Window menu however it is enabled in other Video Window menus Situation You have clicked a Video Window to display a Video Window menu and Record Now is gray disabled However other Video Windows have the function enabled Solution Check if a Camera Server in the Video Window has the setting that disables recording when the Camera Server was configured Do not Record was selected e Layouts set up by another user cannot be seen Situation In the Organize Layouts amp Layout Sequences dialog you have clicked in the Personal Layouts folder in order to open a Layout created by another user Solution Layouts saved in the Personal Layouts folder cannot be seen by other users To show a created Layout to all users it should be created by a user with Administrator privileges and saved to the Shared Layouts folder P 5 19 e Live and recorded video is not good quality this does not relate to Resolution Situation In a Video Window the live video quality is lower than that of another Video Window and recorded video when you play back video is also not good quality Solution The quality of live and recorded video cannot be changed in VK 64 VK 16 The video quality may vary from one Video Window to another because
287. tically Record Now Capture Still Frame a Zoom In Q Zoom Out Event Search A Live Events Log 3 Motionon Jump to Time Extract Video ee Return to Live gt O f the video window that pops up is in the Viewer Area that window is automatically displayed in the foreground O The size of video windows that are displayed automatically is Medium 320x240 5 61 9IU9 9 9Y J M IA Ea Use Timeline and View Events 5 62 6 Operation and Management Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system as well as guidelines for operating the system Health Check for Storage Server Explains the messages displayed for VK events and gives example resolutions and also explains the number of frames queued for processing for each camera Operation Guideline for Recording and Viewing Explains frame rates for recording and live viewing via the Viewer Operation Guideline for Sensor Event Recording Explains operation tips concerning the sensor event recording including points to notice and counteractions against troubles Optimization of Motion Detection Recording Index Explains operation tips concerning the Motion Detection recording including points to notice and counteractions against troubles 6 2 Health Check for Storage Server VK Events Timeline for VK Viewer
288. till Frame Capture Setting fd Superimpose the date and time on the still frame E Save Viewer Settings or 0 2LUTOyE servers Ser ey File Edit View Help Configuration and Preferences Viewer Settings Admin Master Storage Server Storage Server 1 localhost 1 Highest P Operator Notification for 19 seconds a When starting Master Storage Server is es cry ELA Opera Henan sor EN iiz selected Id Operator acknowledgement Audio Alert I Don t show events Event Notification Settings 2 High Priority IA Operator Notification for 10 seconds T Operator acknowledgement Audio Alert ad Confirm if the layout was preserved when a quitting or when the screen changes If Don t show events It is necessary to restart the Viewer Layout setting 3 Medium Priority Operator Notification for 10 seconds f Operator acknowledgement a Pop up the video window automatically when E Audio Alert event occur IE Don t show events Event popup setting E 4 Low Priority Y Operator Notification for o seconds Ml Operator acknowledgement BB Audio Alert Bl Don t show events 5 Lowest Priority EA Operator Notification for o seconds f Operator acknowledgement Jj Audio Alert l Don t show events Save Changes Discard Changes The bottom right hand corner of the Viewer Settings window consists of two buttons Save Changes and Discard Changes e Click Save Changes to keep all your settings The Viewer s
289. time which can be pasted into and saved as a new Layout 5 35 Arrange Video Windows Video Window Status E Video Window Properties e Title bar indicates name of camera live or recorded video viewing e Video display displays live or recorded video e Recorded video indicator displays a time date stamp in the title bar for recorded footage e Event indicator displays a colored bar across the top of the Video Window e Pan tilt and zoom controls when the Video Window is double clicked or the Video Window menu item Get Camera Control is selected controls appear to enable pan tilt and zoom E Video Window states Video Windows can be displayed in the Viewing Area according to their conditions e Live Displays live video from a Camera Server e Recorded Displays recorded video from a Storage Server Location Shopping Mall Zone Checkout Are eS Live Events Log list Double click an event to view it in the corresponding Video Window The Live Events Log opens automatically when you launch the Viewer If left open in a previous session VAM E A dp z Time Extract Video Return to Live Reco rded Events Click to view recorded footage in the corresponding Video Window 5 36 Arrange Video Windows Each Video Window displays video from an individual camera Video Windows can be re sized repositioned or closed e Title bar The title bar consists of menu camera name and
290. tion detection recording special Day Schedule recording Manual recording Max file size settin oe Alc 9 32 1024MB 1 24 hours 1GB day 1024MB Storage Max retained histor y of Following functions are unavailable O Sending mail when an event occurs e Customizing priorities of events e Connection via HTTP proxy O Remote trigger Camera server connection Available camera servers Normal Schedule recording Continuous recording Manual recording Video recording mode Other functional limitations Max displaying frame rate 30 fos 30 fos Max number of video windows stn Unlimited 1 8 or less is recommended on the viewer Registration of multiple storage pe Viewer servers Following function is Layout Sequences Other functional limitations unavailable e Connection via HTTP proxy 1 Operational limits apply depending on the number of cameras the PC performance and hard disk capacity and the amount of network traffic 2 In case of using VK 64 VK 16 with multiple storage servers you can unify management of cameras registered to each storage server and the recorded data if you set one master storage server When connecting to each storage server using VK Lite viewer you need to switch connection one by one 3 Layout Sequences is a function to switch displayed viewer windows at set intervals 1 30 2 Installation Chapter Overview This chapter explains how to
291. tion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the configured Sensitivity and within a defined Area Ratio If motion reaches the set Sensitivity and Area Ratio the color bar changes to yellow and if the detected motion remains at the yellow level for the specified duration period a red color bar is displayed and an event is triggered The behavior of the Detection Indicator is described as follows e Green color bar Changed area is less than the specified Area Ratio i e activity remains at the left of the Area Ratio marker Area Ratio marker 4 49 a9 npayas Bulip1099y S pue Janes BIB Jejsiboy S Set Motion Detection Recording e Yellow color bar Changed area is equal to or greater than the specified Area Ratio activity peaks on or to the right of the Area Ratio Marker but the required continuance of motion has not met the specified duration in order to trigger an event Area Ratio marker e Red color bar The amount of change that meets the defined detection conditions and motion is detected triggering an event i e the required amount of motion has been detected for the specified duration oa Area Ratio marker Set the Sensitivity Sensitivity is the degree of change which is detected as motion Drag the slide bar to adjust Sensitivity to the required value Can be specified in increments of 10 from 1 to 250
292. to the use of disk based virtual memory which will greatly reduce performance Shorter before event recording will reduce memory usage O The full requested duration of post event recording may not be available due to data size and network delays Motion Detection Setting for Each Camera Model VB C500VD VB C500D VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi VB150 Configure the Motion Detection settings on the Camera Server Please see the Camera Server User s Manual for details For the VB150 Video Input must be set to Single VB C300 Configure the Motion Detection settings on the Storage Server See Set Motion Detection Recording gt P 4 46 for details on how to set the Motion Detection parameters Typically set the total frame rate to 150 fps e g 30 fps with five cameras with the display resolution of QVGA O D pn oy O 5 5 o lt D 5 D Q D 3 D 5 F Optimization of Motion Detection Recording Index 7 Backup Scheme Chapter Overview This chapter explains how to make backups for each purpose since the volume of video data the largest among various data types requiring backup you must carefully choose backup equipment and learn the backup techniques 7 2 Purpose Purposes of backup include e Backup for Data Protection Prevents data from system crush or hard disk failure This type of back up targets video data event data and configuration file
293. uch as viewing event logs displaying a list of settings and rebooting the camera 4 41 a npayos Bulplo9ay 18S pue Janes LWL Ja sibay S Change Camera Server Settings Items related to recording schedule setting are as follows See the Camera Server s manual for details User Name and Password e Set the user name and password for the Camera Server You cannot set them with VK 64 VK 16 Motion detection recording e f the Camera Server is VB C500VD VB C500D VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi or VB150 you can configure the Motion Detection settings on the Camera Server e To configure the Motion Detection settings on VB C500VD VB C500D VB C60 VB C50i VB CSOIR VB C50FSi VB C50Fi or VB150 use the VB Administration Tools supplied with the Camera Server e For VB150 Video Input should be set to Single the Motion Detection settings are configured using the VK 64 VK 16 Motion Detection Settings dialog gt P 4 47 e The Motion Detection function is not suitable for conditions where high reliability is required lt is not recommend using this function in situations where high reliability is required such as for monitoring purposes Canon accepts no liability whatsoever for faults etc resulting from the use of the Motion Detection Image Video Quality e You can set the image video quality The Motion Detection settings may be affected by the video quality setting of the Camera Server When chang
294. ur keyboard Edit Camera Server 2 Remove Camera Server 3 A confirmation dialog will appear Click Yes Click No to cancel deletion Network Video Recorder VK 64 v2 2 1 23 j l j Are you sure you want to delete camera server 172 30 10 58 Reflect Deletion To reflect Camera Server deletion click Save Changes at the bottom right hand corner of the Camera Summary window Save Changes Discard Changes Click Discard Changes to cancel any modifications you have made 4 26 Overview of Recording Schedule Setting After you have registered the Camera Server you can set recording schedules 3 Note O f you are using the Viewer only you cannot set recording schedules O Be sure to perform operational tests after setting schedules You can record videos by specifying when and what to record with recording schedule function When Select from the following e Specified day of the week Normal Schedule e Specific day Special Day Schedule Tip O Use a Normal Schedule for normal recording operation O See P 4 31 for how to use the Normal Schedule dialog Example of Normal Schedule Record video from 7 00 A M through 8 30 A M on every Wednesday and Friday O See P 4 62 for how to use the Special Day Schedule dialog Example of Special Day Schedule Record video during the winter holidays from December 28 through January 3 What Select one or more fro
295. utputs Settino oocccoccocoomo o 4 39 Motion Detection Recordino 1 24 4 46 Night Mode ccscccrsecensncedsgnnadeonsaeensavedsenenaeniesiext 4 37 Preset Camera Angle oooccccnnccinnnccnonononnnanos 4 35 ResolUtO 2 czsecccsncacieccescensasataeaioseeiaceiee 1 20 4 38 Sensor Event Recording 4 34 4 53 ra Ole lg D i srs E E Ta 7 5 AUGO FANG A 5 47 Audio RECO Gz csceronesanerasepoheseuczeeusteeviantuecas 4 35 B ES U A e on IA 7 1 Backup Device AAA 7 4 Backup for ArchiviNQ ooccccoccnccccinnncnonnncnonnnnno 7 9 Backup for Data Protection 7 8 7 13 CIO WOON secimi e 7 4 Configuration files 7 7 EVOM DA eee een ae ee ey eee ee vey 7 5 7 10 EXA Seti ene eee eae 7 13 FIC SION ANON serseri aen EEEE 7 11 Temporary Plata 7 5 vdeo A nse oe nena begets 7 5 7 8 Before Starting Operation ccccccssesscessneeseceaeeees xiii C Camera Control Panel cccccccsssseseseeeseeeseeaees 5 39 Exposure Control ccococccncocccncccccnccnnonocononos 5 40 Camera VO ratoncito eines 4 17 Change SettidgS cccccocccnnccnononononanncnnnnoninnos 4 41 BECA bata ws ancien A 4 26 A 4 24 PAS CGS ax cetaoncntnatanuenman o A 4 17 o A AAA 4 17 Camera Server ContrOl ococcccccoccncnncccnnncnnononononanos 10 2 Cameras for ViewinQ oooooccccncoccccnnnonocnnnnonoconnnons 5 30 Camera TRUMDNAlSuecisisiosaassincerintcios 5 30 Location Zone drop down menu 5 31 Location
296. ver E Launch without Storage Server Viewer Only Mode You can use the Viewer only without connecting to a Storage Server When Storage Server is not used some functions are not available Use Viewer only 1 Select Not use Storage Server from the drop down menu Master Storage Server Connect SSeS e VLOT Ags 2 Server Cancel 2 Click Connect Start the Viewer E Functions not Available in Viewer Only Mode When you launch the Viewer with Viewer Only Mode the following functions are not available Viewing Screen e Timeline is not displayed Timeline under the View menu cannot be used e Capture Still Frame feature cannot be used e Search Events under the Edit menu cannot be used e Live Events under the View menu cannot be used e Shared Layouts are not displayed e In the Add Layout Sequence dialog a type of layout is fixed to Personal Layout Sequence Configuration and Preference Screen e Recording Schedules tab is not displayed gt P 4 28 Some functions such as video recording sensor events and motion detection are not available e In the Storage and Camera Server Summary Storage Server tab is not displayed gt P 4 8 D D nm ay D ml D D m O D e In the Storage and Camera Server Summary the Camera Server list shows only Camera Server Locations Zones and Type gt P 4 8 e n the Add Camera Server and Edit Camera
297. y UOIeInbBIuOo JEAIAS 9BeJo S S Storage Server Configuration Dialog Screen Configuration The Storage Server Configuration dialog has the following four tabs e Settings Tab e Events Tab e Event Notification Tab e User Management Tab Settings Tab In the Storage Server Configuration dialog Settings tab allows you to configure these items below e Storage Server Name e Proxy Server e Recording options Ea Storage Server Configuration E Click the title bar icon and select About Storage Server Settings Events Event Notification User Management Configuration or right click the title bar to display the About Storage Server Configuration box Storage Server Settings Storage Server Name Stroage Server 1 Storage Server Proxy i Enter name for your Storage Server The following proxy is used by the Storage Server to access Camera Servers Enter proxy address for connecting to Camera Servers Enable the following proxy server Proxy server Port sc Recorded Video Settings Set Maximum retained history Maximum file size duration and Y Maximum retained history n Low Disk Space Warning Level 7 Maximum file size duration le Low disk space warning level 10 JA Y Reduce recording frame rate when disk is under high load Disk drive settings Set Maximum disk space used for each device Also add or remove
298. y server could not receive a reply from the upper proxy 9 35 Messages List Error Number Error Description The following settings were configured for the stream for recording WV407 Recording mode streams a JPEG recording at over 10fps unavailable b MPEG 4 recording c Image upload function is activated on VB C500VD VB C500D VB C60 WV408 Conflict of recording mode While connecting using the stream for recording another request streams for the recording stream was received WW601 No audio transmission Audio transmission from the camera server is disabled 9 36 10 Appendix Camera Server Control The following figure shows the order of priority for Camera Server control Strong Weak Application Panorama Creation Tool WebView Admin Viewer NC Viewer Administrator VB C500 Admin Viewer VB C60 Admin Viewer Motion Detection Settings Tool VB C500VD VB C500D VB C60 VB C50i Series VB Administration Tool VB C500 VB C60 Admin Viewer Registered User VK 64 VK 16 Storage Server when a preset is specified for sensor recording Motion Detection Module VB C500VD VB C500D VB C60 VB C50 Series Operating the Camera Server in the VK 64 VK 16 settings window VK 64 VK 16 Viewer when the Camera Server is operated in the Viewer VK 64 VK 16 Storage Server when a recording position is specified VK Preset Tour VB C500 VB C60 Viewer Guest User NC Viewer Authorized User Viewer for PC Viewer f
299. you click Apply or End the following message will appear An item which affects recording settings was changed Please inspect the Record Settings Summary dialog on the Recording Schedules window to check the effects of the change When you have changed the Maximum retained history setting When you click Apply or End the following message will appear The new retained history settings may result in the deletion of some existing video files Do you wish to continue When you have added or deleted a network drive When you click Apply or End before restarting the storage server the following message appears Drive use settings have changed Do you wish to restart the recording server Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings perform the following steps before configuring the logon settings 1 Click Control Panel Performance and Maintenance Administration Tool and Local Security Policy from the Windows Start menu The Local Security Policy dialog appears 2 Select Local Policy and User Rights Assignment from the tree to the left 3 Double click Logon as Service from the list to the right The Log on as a service Properties dialog appears gt Local Security Policy kakas File Action View Help es 20X s H m B Security Settings Policy Security S
300. ype for example a public holiday You should create a schedule type first before you can associate days with it There is no limit to the number of schedule type that can be added To launch the dialog and add a Special Day Schedule Add Schedule Type 1 Click Add The Add Schedule Type dialog appears 1 Schedule Type Select schedule type Constitution Day Culture Day Emperor s Birthday New Years Day gt To 2 Enter name in the Schedule Name area for example Company Holidays 3 Click OK The schedule type is added and the dialog closes The new name will appear in the Special Day Schedule list Schedule Mame O The scheduling area functions are the same as the Normal Recording Schedule but only covers a single day from 00 00 hrs to 24 00 hrs To have a special day schedule run over a long weekend Fri Sat amp Sun all dates of three days should be added to the list of days to use the schedule e When Special Day Schedules are running Normal Schedules are disabled If an invalid schedule exists the following warning message will be displayed There is a camera to which the recording schedule is not registered Is it OK to leave it like this 4 63 jnp y sS Bulip1099y S pue JBAJOS BIB Jejsiboy S Set a Special Day Schedule Edit a Schedule Type 1 In the Special Day Schedule window click a schedule type in the Special Day Schedule list to select it 2 Click

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