Home

Avocent LongView LVIPHR

1. 4 Connect the transmitter s audio and microphone where applicable connectors to the appropriately labeled ports on the back of the target computer NOTE For CD quality audio you must configure the transmitter and the user station using the serial menu 5 Connect one end of the UTP cable to the transmitter s RJ 45 connector and turn on the workstation 6 Route the other end of the UTP cable to the location you have chosen for the user station If necessary you can extend the UTP cable via junctions or a hub subject to normal Ethernet cabling practices Chapter 2 Installation 13 9 X L Figure 2 2 User Station and Transmitter Installation LongView IP Extender System Shown Table 2 2 Description of Figure 2 1 Number Description 1 User Station 2 External Power Supply 3 Serial Port 4 Local Peripherals attached via PS 2 Ports 5 VGA DVI Port 6 Speakers 7 Microphone 14 LongView IP KVM Extenders Installer User Guide Table 2 2 Description of Figure 2 1 Continued Number Description 8 USB Port 9 Transmitter 10 Target Computer Figure 2 3 User Station and Transmitter Installation LongView IP VG Extender System Shown Table 2 3 Description of Figure 2 2 fT Number Description 1 User Station Table 2 3 Description of Figure 2 2 Continued Number 2 10 Description External Power Supply Serial Port Local Peripherals attached vi
2. 2 From the Receiver or Transmitter Main Menu press 5 to access the Reset Appliance Menu and press Enter Receiver HyperTerminal File Edit View Call Transfer Help 5 0 Y Receiver Serial Console Copyright c 2000 2007 All rights reserved Receiver Reset Exit Enter selection gt _ Connected 0 08 49 Auto Ean 57600 e N 1 Figure 3 17 Receiver Reset Appliance Menu 3 Press 1 and Enter to access the Receiver or Transmitter Reset menu to initiate the reset A message will be displayed on the serial menu that states Resetting appliance During reset the connection to the transmitter or user station is dropped When the reset is complete you will be automatically returned to the Main Menu The connection to the will be automatically restored Viewing System Information The serial menu enables you to display the firmware release and details of the LongView IP KVM user station and of the transmitter To view LongView IP KVM user station system information 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option 1s enabled you will be prompted for a password 40 LongView IP KVM Extenders Installer User Guide 2 Press 7 to access the Appliance Information menu and press Enter Receiver HyperTerminal ER File Edit View Call Transfer Help Receiver Serial Console Copyright c 2000 2007 All rights reserved 1 Receiver Appliance Information d e in
3. The LVIPHR R user station and LVIPHR T transmitter support 24 bit color depth up to a resolution of 1920 x 1200 at 60 Hz Both DVI D and VGA video sources are supported at the transmitter via a dual connector allowing the user to choose the appropriate video source The LVIPDH R user station and LVIPDH T transmitter also support 24 bit color depth up to a resolution of 1920 x 1200 at 60 Hz DVI D computer video sources are supported at the transmitter Since DVI I is supported at the user station a VGA adaptor can be used to connect to a VGA monitor Both the LVIPHR R and LVIPDH R user stations feature support for 1680 x 1050 at 60 Hz Transmitter features The LongView IP KVM transmitter connects externally to the video audio and USB ports of the target computer The LVIP T transmitter is attached directly to the target computer and draws its power directly from two USB ports on the target computer The LVIPDH T and LVIPHR T transmitters are powered by an external power supply The transmitter captures compresses and encrypts the target computer s media streams and transmits them to the user station over a standard TCP IP network Interoperability The LVIPHR T and LVIPDH T transmitters are compatible with each other enabling users with combined single and dual video computers to gain access from either a single or dual display desks NOTE The LVIPHR R and LVIPDH R user stations will only show a single A channel video of the LVIP
4. 0 Print Screen 00 hours 10 minutes Enabled 00 hours 10 minutes Disabled 1 second Medium Auto Negotiate password Extender Static LVIP T LVIPHR T and LVIPDH T Transmitters Name IP Address Default Gateway Netmask Audio Performance Network Speed TX_ lt MAC address gt 192 168 13 2 0 0 0 0 255 255 255 0 Medium Auto Negotiate 70 LongView IP KVM Extenders Installer User Guide Table B 1 LongView IP KVM Extender System Factory Defaults Continued LVIP T LVIPHR T and LVIPDH T Transmitters continued Password password Video DVI Normal Video Performance 5 Bandwidth Management Unlimited Static DHCP Network Configuration Static Appendices 71 Appendix C Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product If an issue should develop follow the steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Visit www avocent com support and use one of the following resources Search the knowledge base or use the online service request 0T Select Technical Support Contacts to find the Avocent Technical Support location nearest you 72 LongView IP KVM Extenders Installer User Guide Appendix D Troubleshooting No power status light on user station Verify tha
5. Appliance Statistics xit Enter selection gt _ Connected 0 53 15 Auto detect 57600 8 N 1 Figure 3 18 Appliance Information Menu 3 Press 1 to access the Receiver Appliance Information Menu and press Enter Values on the Receiver Appliance Information Menu are read only NOTE The term receiver appliance is used interchangeably with user station E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c 2888 2818 All rights reserved Appliance Name RX_ BE 868CE932 1 Appliance EID 516155 6661 E1 8006 1 Release Version 4 0 0 0 Application 0S Version 3 8 8 81 Boot Version 1 12 8 6 FPGA Version 4 5 0 12 a ala Part Number 516 155 561 xit 1 2 3 4 5 6 B Enter selection gt Figure 3 19 Receiver Appliance Information Menu To view transmitter system information Press Enter to display the serial menu 2 Press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 6 to access the Appliance Information Menu and press Enter Press 1 to access the Transmitter Appliance Information Menu and press Enter Values on the Transmitter Appliance Information Menu are read only Chapter 3 Operations 41 Configuring Video Input Settings The LVIP R and LVIPHR R user stations are capable of transmitting either digital DVI or analog video
6. Changes Cancel Enter selection gt gt Connected 5 13 43 ANSIW 57600 8 N 1 Figure 5 1 Simple ASCII Management Menu To configure the following on the Simple ASCII Management Menu e To enable or disable the SAMI press 1 to toggle back and forth The screen will be refreshed with the new setting e To change the default password press 2 and enter your new password You will be prompted to re enter your password Press Enter to complete this process e To change the port number between 1024 and 65535 press 3 e To enter the session time out time in minutes press 4 e Press 0 zero to exit and apply changes or press c to cancel the changes if any Example session Send the use password password command terminated by a line feed the response should be resp connect 58 LongView IP KVM Extenders Installer User Guide Enter the get ipaddr command the response should be resp ipaddr 192 168 13 7 NOTE In this example the IP address of the managed unit is 192 168 13 7 NOTE Before a changed IP address gateway or subnet address becomes active the use reset command has to be entered Being able to read the new address with a get command before sending the use reset does command not necessarily mean the new address is applied and active 59 APPENDICES Appendix A Technical Specifications NOTE During the course of this product s lifetime modifications might be made to its hardware or firmware that c
7. This symbol indicates the principal on off switch is in the off position Protective Grounding Terminal This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment TABLE OF CONTENTS OF CONTENTS Chanter T Product OVerVIG Wei 1 DO OCCU OM es uie E ch ne efe ares thas ne NE aC cactus ei ve Adosado E iit ELA 1 Lona ViewdlP KVM extender system Te dil Si kinn W nnn HA a 1 TP GUS T TOO UT OS i eese tesis sii euis iD LOAD LI Lb Rd E D ELLE ELE 3 Uer SILOM ON COW zc eine 4 CSCI SIAM OM NOD T rH neem D SOCIO QUE ONS e da O oM PU ure DNE te r rwwrr r_ rrm 6 Chapter 2 Installation 5 iin ar yina pekan y n daninan pa Aa tas 9 EA UA CD tes tis d entes UE ade 9 Items needed to install your LongView IP KVM extender system see 9 C di celo te La 9 Mom no ODOM rrr ad 10 SAA CHE RE ES 10 J Oit to poInt IRSTOTIOTIOTL e oi lai bte tes o ae tutu UN oi Leet eee 11 COMM CCIE DOW Eus cassettes iud obe ible yi A tr atic Nate ut de cubits Ces uei Adau net Misco ya 18 Nenvorked ELT T A a lea 18 Chapter 5 Operations anio A 21 ODE dida 21 PPT UCIT A CTS 21 ACCESS LIVES VST CIE gt any Ea a a a kinn Bch tu s e nala Ss o dea ee a a 22 AV 8177 T0410 A A a RN 22 Displaying system information using the QSD EEE EEE kK KA 22 Configuring networking parameters using the OSD sss 23 SUME TN OSD STRE 24 The Snai Men T ds O
8. User Guide 9 Press 6 to select the Network Speed option to toggle between Auto Negotiate mode option 1 or 100Base TX full duplex mode option 2 Receiver HyperTerminal File Edit View Call Transfer Help D gt Receiver Serial Console Copyright c 2000 2007 All rights reserved Ruto Negotiate 1I00Base TX full duplex Exit Enter selection gt Connected 0 37 54 Auto detect 57600 8 N 1 Figure 3 12 Network Speed Menu 10 Type 0 zero and press Enter to exit and apply changes or to return to the Network Configuration Menu If you made a mistake and do not wish to save the changes you made to the network settings type C and press Enter NOTE Changes to network configurations are applied only after you exit the Network Configuration Menu The LongView IP KVM user station will now automatically reset to apply the new network configuration During reset the LongView IP KVM user station will drop its connection to the transmitter You will be returned to the Appliance Selection Menu screen The connection will be restored NOTE The currently selected network speed Auto Negotiate is marked with an asterisk Detecting a transmitter IP address In the event that you forget the IP address of a transmitter you can use the serial menu to detect the IP address of a transmitter that is connected to the LongView IP KVM user station NOTE This can only be done if the transmitter has been assigned a stat
9. V k a NARA Ke i Ke NU NANE an k 59 Append BoF aty Deau SA eeePPPeEeEe7e77 g5mm z zzgzZg lt gmmmmmp z mm mm mg 69 Appendix C Technical SUP DONE uaaa eini ho aE osas 71 Appendix A TVOUDICSHO OTIC seri Z2 Lic ns Information DN NN Ed 77 Product Overview Introduction The Avocent LongView IP KVM extender system which includes a transmitter and a user station provides users with a full workstation desktop experience from anywhere on the corporate TCP IP network while maintaining the target computers securely housed in a corporate data center Desktop users can access keyboard mouse video audio USB mass storage devices and other USB devices from target computers via the Long View IP KVM extender system Virtual USB support is also featured in the LongView IP KVM extender system NOTE References to the LongView IP KVM extender system in this document refer to both the LongView IP KVM user station LongView IP LongView IP DH Dual Head LongView IP HR and LongView IP VG user stations and the LongView IP KVM transmitter The LVIP T transmitter accompanies the LVIP R user station the LVIPVG T transmitter accompanies the LVIPVG R user station the LVIPHR T transmitter accompanies the LVIPHR R user station and the LVIPDH T transmitter accompanies the LVIPDH R user station See Transmitter features on page 3 for more information LongView IP KVM extender system features The LongView IP KVM extender system contains the fol
10. VGA from the target computer to your monitor The LVIPDH R user station is capable of transmitting DVI only from the target computer to your analog or digital monitor The LongView IP KVM extender system will normally operate well when set on its default settings The LVIP R user station needs the transmitter to be set for the dedicated video type to operate correctly NOTE Video display problems may occur if video input settings are not configured correctly To configure video input settings 1 From the serial menu press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 7 to access the Console Settings Menu and press Enter The Console Settings Menu will display E COMI Tera Term VT File Edit Setup Control Window KanjiCode Help Transmitter Serial Console Copyright c gt 2888 2818 All rights reserved Target Video Video Performance 5 Audio Performance Medium Toggle Generic USB Bulk Toggle AIX USB Mode Simple ASCII Management Advanced Video Settings Menu Sharemode Menu Connection Settings Menu USB Settings Menu Exit Hek 1 2 3 4 5 6 8 L Enter selection Figure 3 20 Transmitter Console Settings Menu NOTE Under Video Performance the number 1 signifies lowest quality while 5 signifies highest quality 42 LongView IP KVM Extenders Installer User Guide 3 Press 1 to
11. access the Target Video Menu and press Enter c Receiver HyperTerminal File Edit View Call Transfer Help ansmitter Serial Console nee d c 2000 2007 All rights reserved DYI Normal YGA Normal DVI Widescreen VGA Widescreen Exit Apply Changes Cance Enter selection gt Connected 0 39 09 Auto detect 57600 8 N 1 Figure 3 21 Transmitter Target Video Menu 4 Press 1 to select DVI Normal and press Enter 5 Configure video input settings as appropriate 6 Type 0 zero and press Enter to save your changes and exit the menu The unit resets Preferred monitor resolutions EDID preferred timing The LVIP T and LVIPDH T transmitters can be configured to prefer certain monitor resolutions To configure preferred monitor resolutions 1 Press 2 on the serial menu to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 7 to access the Console Settings Menu and press Enter The Console Settings Menu will display 3 Press 7 to access the Advanced Video Settings Menu Chapter 3 Operations 43 E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Transmitter Serial Console Copyright lt c 2888 2018 All rights reserved EDID Preferred Timing Port A default EDID Preferred Timing Port B default Exit Apply Changes Cancel Enter selection gt Figure 3 22 Advanced Video Set
12. amp Avocent USA Notification WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Notification This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Safety and EMC Approvals and Markings UL FCC cUL VCCI C Tick CE oafety certifications and EMC ce
13. best audio performance and should be used when high network bandwidth is available The medium setting should be used if network bandwidth is limited or if the network latency is high If you choose off audio support will be disabled Chapter 3 Operations 47 NOTE To ensure that audio operates correctly configure the user station and the transmitter with identical audio performance settings To change the audio performance setting for the transmitter 1 From the serial menu press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 7 to access the Console Settings Menu and press Enter The current audio performance setting is displayed beside menu item 3 3 Press 3 to access the Audio Performance Menu and press Enter The Audio Performance Menu shows you the audio settings that you can choose from The current setting is indicated by an asterisk symbol c Receiver HyperTerminal File Edit View Call Transfer Help Transmitter Serial Console Copyright c 2000 2007 All rights reserved OFF Exit Apply Changes Cancel Enter selection gt _ Connected 0 41 48 4uto detect 57600 8 N 1 Figure 3 28 Transmitter Audio Performance Menu 4 Type the number that corresponds to the audio setting you wish to apply and press Enter 5 To confirm your selection and exit the screen type 0 zero and press Enter The unit resets after you
14. equivalent NOTE When utilizing the serial menu screens the LongView IP KVM user station is sometimes referred to as the receiver To access the serial menu 1 Connect one end of the serial cable to the serial port on the back of the LongView IP KVM user station 2 Connect the other end of the serial cable to the serial port of your computer Launch HyperTerminal Within the COMI Properties Port Settings tab configure the HyperTerminal session for 57600 bits per second 8 data bits no parity 1 stop bit and no flow control NOTE Software XON XOFF flow control is supported However it should not be used when using XMODEM Confirm the HyperTerminal settings and click OK Press Enter to display the serial menu The Appliance Selection Menu will be displayed Select the Receiver or Transmitter Menu by pressing 1 or 2 and pressing Enter You will be prompted to enter a password 8 Type the password and press Enter NOTE If there is no transmitter connected to the LongView IP KVM user station an error message will display and you will be returned to the Appliance Selection Menu Navigating the serial menu To navigate through the serial menu type the number or letter that corresponds to the option you wish to choose and press Enter This action will bring you to a sub menu or screen where you can make configuration changes To exit a menu or screen and to confirm any configuration changes you have made type 0 zero and press
15. indicating that the upgrade has failed To Flash upgrade your LongView IP KVM user station using XMODEM NOTE You should Flash upgrade the transmitter before you Flash upgrade the user station Download the LongView IP KVM user station upgrade file from Avocent 2 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 3 to access the Firmware Management Menu and press Enter B COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright c 2888 2818 All rights reserved 1 Receiver Flash upgrade via XMODEM 2 Receiver Flash upgrade via HTTP 8 Exit Note Transmitter should be upgraded first Enter selection ji Figure 3 16 Receiver Firmware Management Menu 4 Press 1 to select Receiver Flash upgrade via XMODEM and press Enter The connection to the transmitter will be dropped Specify the location of the upgrade file and initiate the file transfer When the transfer has completed a message will display stating Firmware update successful Resetting Appliance The connection to the LongView IP KVM user station will be restored 38 LongView IP KVM Extenders Installer User Guide NOTE If the LongView IP KVM user station determines that the upgrade file is invalid the LongView IP KVM user station cancels the upgrade and maintains the previous firmware version A message w
16. is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License w
17. modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 78 LongView IP KVM Extenders Installer User Guide 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 3 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the mod
18. over stereo channels at a resolution of 16 bits Microphone 8 kHz over a single channel at a resolution of 16 bits Target Sync Types Analog output only Separate horizontal and vertical Audio Standard PC99 Safety and EMC Approvals and UL FCC cUL VCCI C Tick CE Markings Appendices 67 Table A 4 LVIP T Transmitter Product Specifications Network Ethernet Standard Extension Ports Number Connectors Console Ports Number Type Connectors Encryption Type Dimensions HxWxD Weight Environmental Heat Dissipation Power Consumption AC input power AC input current rating AC frequency DC input power DC input current rating Operating Temperature Storage Temperature Transit Temperature Operating Humidity Storage Humidity Ethernet Il RJ 45 USB 2 DVI I video 1 audio microphone 1 audio line out 1 USB Type A DVI I video USB male DVI I male 3 5 mm stereo audio jacks line out and mic 2 5 mm DC power jack Authenticated SSL 68 x 21 x 153 mm 2 68 x 0 83 x 6 02 in 0 3 Kg 0 66 Ib including cables 22 WIH 6 W 100 240 VAC 1A 50 60 Hz 5V 1 1A 0 to 35 Celsius 32 to 95 Fahrenheit 20 to 60 Celsius 4 to 140 Fahrenheit 30 to 60 Celsius 22 to 140 Fahrenheit 10 to 90 noncondensing 5 to 95 68 LongView IP KVM Extenders Installer User Guide Table A 4 LVIP T Transmitter Product Specifications Continued Video Performance 640 x 350
19. station A connection will be automatically established with the target computer 4 Use the serial menu to reconfigure the network settings for the transmitter and then the user station NOTE If the user station and transmitter are to be located on different subnets configure their network settings before you connect to the network NOTE If there are already transmitter and user station pairs operating on the subnet configure network settings of new transmitter and user station pairs before connecting them to the network 5 Repeat this procedure for each transmitter and user station pair you wish to install on the network 20 LongView IP KVM Extenders Installer User Guide 21 EE Operations Overview Operating a target computer through the LongView IP KVM extender system is no different than working directly connected to your target computer All peripherals operate as if directly connected even though the target computer is located at a distance While the LongView IP KVM extender system default settings will work in most environments you may configure the settings to better fit your installation via the serial menu You can also upgrade the LongView IP KVM extender system via the serial menu See Flash Upgrading your LongView IP KVM Extender System on page 35 for more information LED identification Front panel There are two blue LEDs on the front panel of a user station The PWR LED will light up when the user s
20. to the network and that it is receiving data e Verify that the target computer is turned on e Ensure that both of the USB connectors from the transmitter are securely connected to the cor rect connectors on the target computer e Verify that the transmitter is drawing sufficient power from the USB connections on the target computer and that it has booted correctly e Ifthe green LED on the transmitter is on the transmitter is drawing sufficient power e Ifthe transmitter cannot draw sufficient power from the target computer obtain an external power supply unit for the transmitter from Avocent NOTE The LVIPHR T and LVIPDH T transmitters require an external power supply which is shipped with those units The LVIP T and LVIPVG T transmitters do not come with an external power supply but you can obtain one from Avocent e The transmitter has an internal fan Verify that the fan is functioning e Ping the transmitter from another on the network to ensure it is connected e Reset the transmitter e Reset the user station Appendices 75 e Verify that the Ethernet network is fully operational Transmitter disconnected from DHCP server e Attempt to reconnect to DHCP server new IP address should be visible e Return to the Network Configuration Menu on the user station Press 2 for the Transmitter IP Address option and press Enter e Press 1 to enter a new IP address as specified on the DHCP server 76 LongView IP KVM Extend
21. with an external power supply but you can obtain one from Avocent Verify that the correct video setting has been configured in the transmitter serial menu e Ifthe target computer provides DVI only video verify that the transmitter serial menu has been configured for DVI Then restart the target computer e Ifthe target computer provides VGA only video verify that the transmitter serial menu has been configured for VGA Then restart the target computer The transmitter has an internal fan Verify that the fan is functioning Turn the LongView IP KVM user station on then off again An informational message should appear on the monitor for a brief moment If the message does not appear check the monitor by plugging the video cable from the monitor directly into the target computer to verify that the monitor is working and that the target computer is generating active video If this is function Appendices 73 ing check that the display settings for your target computer are set no higher than a resolution of 1280 x 1024 at 60 Hz refresh rate e Ifthe transmitter has been power cycled by unplugging the USB cables ensure that all other cables are disconnected before reconnecting the transmitter Ensure that you connect the USB cables first No mouse or keyboard operation from peripherals attached to user station e Ensure that the mouse and keyboard cables are connected to the correct PS 2 or USB ports on the user station Ensu
22. x 1200 60 Hz 1680 x 1050 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 60 Hz 1440 x 900 60 Hz 1920 x 1154 50 Hz DVI monitor only 1920 x 1200 60 Hz DVI monitor only NOTE The 1280 x 720 resolutions are the VESA CRT computer resolutions not the EIA 720p60 TV resolutions DDC version 2B 24 Bit Line out 44 1 kHz over stereo channels at a resolution of 16 bits Line out 8 kHz over stereo channels at a resolution of 16 bits Separate horizontal and vertical PC99 62 LongView IP KVM Extenders Installer User Guide Table A 1 LVIPHR R and LVIPDH R User Station Product Specifications Continued Safety and EMC Approvals and Markings UL FCC cUL VCCI C Tick CE Table A 2 LVIPDH T and LVIPHR T Transmitter Specifications Network Ethernet Standard Extension Ports Number Connectors Console Ports Number Type Connectors Encryption Type Dimensions HxWxD Weight Environmental Heat Dissipation Power Consumption AC input power AC input current rating AC frequency DC input power Ethernet ll RJ 45 USB 1 DVI I video 2 audio line out 1 LVIPDH T transmitter USB 1 DVI D video 1 VGA video 1 audio line out 1 LVIPHR T transmitter USB Type A DVI D video USB male DVI I male 3 5 mm stereo audio jack 2 5 mm DC power jack LVIPDH T USB male DVI D male VGA male 3 5 mm stereo audio jack 2 9 mm DC
23. you to view the IP address and MAC address of both the user station and transmitter To display system information 1 Press Print Screen and select the Info tab to view system information for your user station and transmitter Chapter 3 Operations 23 2 Click the Rcvr radio button to view the system information for your user station Figure 3 1 User Station Connected to Transmitter 0T Click the Trans radio button to view the system information for your transmitter NOTE If there is no transmitter connected the Trans radio button option will display as No Target Configuring networking parameters using the OSD The OSD enables you to set the IP address Netmask and Default gateway for the user station and the transmitter that is connected 24 LongView IP KVM Extenders Installer User Guide To change networking information for the user station and transmitter 1 Press Print Screen and select the Net tab to configure network parameters for your LongView IP KVM user station or transmitter Figure 3 2 Network Config Menu Receiver 2 To change the user station network configuration select Revr from the Network Config menu and fill out the desired information Or To change the transmitter network configuration select Trans from the Network Config menu and fill out the desired information 3 Click Apply to save the changes Setting the OSD timeout The amount of time the OSD is displayed on the
24. you will be prompted for a password 2 Press 8 to access the Console Settings Menu and press Enter Press 8 to display the Power Saving configuration Chapter 3 Operations 49 4 Press 8 to choose Display Power Saving Mode then press Enter The Display Power Saving Mode Menu will appear E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c 2888 2018 All rights reserved Standby Suspend fictive Off fluto Detect 8 Exit Apply Changes Enter selection gt ji Figure 3 30 Display Power Saving Mode Menu 5 Enter the number representing the desired mode from the menu 6 Toconfirm your selection and exit the screen type 0 zero and press Enter 50 LongView IP KVM Extenders Installer User Guide 51 guA oo Share Mode Using Share Mode Share Mode allows multiple users up to eight user stations per transmitter to share the audio and video of a target computer over the network and arbitrate for control of that computer LongView IP KVM user stations and transmitters configured for Share Mode and for non Share Mode can co exist on the same network Your Share Mode capabilities will depend on the firmware version of your LongView IP KVM user stations and transmitters e Ifyou are running firmware version 4 x x x or higher your LongView IP KVM user stations and transmitters are Share Mode capable Both Share Mode and non Share Mode user stat
25. 85 Hz 640 x 480 60 Hz 72 Hz 75 Hz 85 Hz 720 x 400 70 Hz 85 Hz DVI only 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz Video Resolution 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 60 Hz Video Standard DDC version 2B Color Depth 24 Bit EDID Table Settings Normal aspect or wide screen resolutions Audio Performance High Performance Line out 44 1 kHz over stereo channels at a resolution of 16 bits Microphone 44 1 kHz over a single channel at a resolution of 16 bits Medium Performance Line out 8 kHz over stereo channels at a resolution of 16 bits Microphone 8 kHz over a single channel at a resolution of 16 bits Target Sync Types Separate horizontal and vertical Analog input only Audio Standard PC99 Safety and EMC Approvals and UL FCC cUL VCCI C Tick CE Markings Appendices 69 Appendix B Factory Default Settings Table B 1 LongView IP KVM Extender System Factory Defaults LVIP R LVIPHR R and LVIPDH R User Stations Name RX_ lt MAC address gt IP Address 192 168 13 1 Default Gateway 0 0 0 0 Netmask OSD Hotkey Sequence OSD Inactivity Timer OSD Inactivity Checkbox Session Inactivity Timer Session Inactivity Checkbox Session Retry Time out Audio Performance Network Speed Password Appliance Mode Static DHCP Network Configuration 255 255 255
26. Enter Configuring Network Settings Each LongView IP KVM extender system component is shipped with default network settings preconfigured You can change the default values using the serial menu NOTE IP address data can be obtained by DHCP or can be set to Static default Chapter 3 Operations 27 NOTE It is recommended that you configure the network settings for the transmitter before you configure the network settings for the LongView IP KVM user station To configure network settings for the transmitter Press Enter to display the serial menu The Appliance Selection Menu displays 2 Press 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password 3 Type the password and press Enter The Transmitter Main Menu will appear E COM1 Tera Term VT File Edit Setup Control Window Pepina Help Transmitter Serial Console Copyright lt c 2888 2818 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Information Console Settings Debug Information Exit e O lt J CN 0 Na Enter selection li Figure 3 4 Transmitter Main Menu NOTE The Reset Appliance option in the Transmitter Main Menu applies only to network settings 4 Press 1 to select the Network Configuration option and press Enter c Receiver HyperTerminal EK File Edit Yiew Call Transfer He
27. HR T and LVIPDH T transmitters respectively 4 LongView IP KVM Extenders Installer User Guide Multiplatform support The LongView IP KVM transmitter is connected to the target computer via USB connectors This enables the user station to interoperate seamlessly with PC Sun and Macintosh workstations PS 2 keyboards and mice can also be used Screen aspect ratio The LongView IP KVM transmitter can be configured through the serial console to allow either normal aspect resolutions or wide screen resolutions as preferred settings User station features The LongView IP KVM user station enables the desktop user s peripherals to connect to the target computer via a network connection to the transmitter directly connected to the target computer Multiplatform support LongView IP KVM user stations are compatible with the following operating systems e Microsoft Windows Linux SolarisiM e Microsoft Windows Vista e Mac OS The default keyboard drivers for these operating systems are supported by the user station Flexible installation The LongView IP KVM user station provides you with the following flexible installation features e The LongView IP KVM user station can be desk mounted or mounted on the back of a monitor e Installation requires no new drivers or software e Standard UTP cabling makes installation simple and keeps costs low On Screen Display OSD The LongView IP KVM user station includes an
28. Menu press 7 and Enter to access the Console Settings Menu 2 Press 10 and Enter to access the Share Mode Menu and enable or disable Share Mode Network requirements Using the LongView IP KVM extender system in Share Mode requires IGMP protocol version 2 or higher network capabilities In addition all Ethernet switches to which the LongView IP KVM user stations and transmitters are connected must be capable of observing the IGMP traffic in order to determine which units to communicate with IGMP snooping Transmitters in Share Mode send out multicast IP packets to the Ethernet switch If the switch used is not capable of IGMP snooping the switch will broadcast the packets to every port causing undesirable results Monitor requirements Each monitor attached to a user station has to be capable of displaying the same resolution and frequency that all the other monitors in the share group use Using Share Mode Connecting From a user station the following steps are required to make a Share Mode connection with a Share Mode enabled transmitter NOTE It is recommended that the IP address and Share Mode settings of each user station are configured before adding them to the network e Via the serial port of the user station set the transmitter and user station for Share Mode connection e On the user station enter the IP address of the transmitter with which a connection is desired To configure this option on the user station see Conf
29. Mode DUI A None Display Power Saving Mode DUI B None Session Auto Logout Disabled 1 66 661 Sharemode Menu Exit Enter selection gt B Figure 3 25 Receiver Console Settings Menu 3 Press 1 to access the OSD Hotkey Menu and press Enter The OSD Hotkey Menu will appear This menu shows you the hotkey sequences that you can choose from The current hotkey sequence is indicated by an asterisk symbol Receiver HyperTerminal Eile Edit View Call Transfer Help i Receiver Serial Console i Copyright c 2000 2007 All rights reserved All Ammo UN Shift Shift Scroll lock Scroll lock Exit Apply Changes a a bear et Zr FT OTD OGO d CN GH OMe D hed re D kel _ Arr Enter selection gt gt Connected 1 21 35 Auto detect 57600 8 N 1 NUM c T Figure 3 26 OSD Hotkey Menu 4 Type the number that corresponds to the hotkey sequence you wish to apply and press Enter 5 To confirm your selection and exit the screen type 0 zero and press Enter OSD Inactivity Time out By default the user station is configured to dismiss the OSD after an inactivity period of 10 minutes To reactivate the OSD you must enter a valid OSD hotkey sequence 46 LongView IP KVM Extenders Installer User Guide Using the serial menu you can disable the OSD time out or change the time out period to any value between zero minutes and 10 hours Setting the time
30. OSD that allows you to view information about the configuration of your system Operations administration and maintenance The LongView IP KVM user station incorporates a serial menu that allows you to perform administration and maintenance tasks for both the user station and the transmitter Examples of tasks you can perform include configuration of network settings and firmware Flash upgrades Chapter 1 Product Overview Virtual media not available with LVIPVG R user station Mass storage devices such as removable drives and external CD ROM drives can be attached to the user station and will function as if they are directly connected to the target computer You can connect both a removable drive and an external drive to a LongView IP KVM user station The transfer speed between the mass storage device and the target computer is dependant on the Ethernet network The system can operate over a 100 Mbps Ethernet connection A 1 Gbps connection is required for high performance virtual media transfer NOTE Hot plugging of USB mass storage devices is supported Audio The LongView IP KVM extender system supports CD quality stereo from the target computer to peripheral speakers while the LVIP R user station also supports mono quality audio from a peripheral microphone to the target computer Bandwidth usage LVIP R user station only It is possible to restrict the aggregate bandwidth used on the Ethernet link from the serial console T
31. a PS 2 ports VGA Port Speakers Microphone USB Port Transmitter Target Computer Chapter 2 Installation 15 16 LongView IP KVM Extenders Installer User Guide Figure 2 4 User Station and Transmitter Installation LongView IP DH Extender System Shown Table 2 4 Description of Figure 2 3 Number Description 1 Serial Port 2 DVI Ports 3 External Power Supply 4 Speakers 5 Local Peripherals attached via USB port 6 Transmitter 7 Target Computer Chapter 2 Installation 17 n Figure 2 5 User Station and Transmitter Installation LongView IP HR Extender System Shown Table 2 5 Description of Figure 2 4 Number Description 1 Serial Port 2 DVI Ports 3 Local Peripherals attached via USB port 4 Speakers 5 Transmitter 18 LongView IP KVM Extenders Installer User Guide Number Description 6 Target Computer To connect the user station 1 Connect your keyboard monitor mouse and other peripheral cables to the appropriately labeled ports on the back of the user station 2 Connect the UTP cable from the transmitter to the RJ 45 port on the back of the user station NOTE Use only the power supply provided by Avocent 3 Connect one end of the 2 5 mm connector on the user station s power supply into the DC power jack on the user station Connect the other end to an appropriate power source 4 Turn on the user station A connection will be automatically established with the target com
32. ctions will enable you to install your LongView IP KVM extender system in a point to point configuration In this configuration no administrator set up of the transmitter or the user station is required However in a point to point configuration you can install only one transmitter and user station pair on a subnet To connect the transmitter Before connecting the transmitter to the target computer ensure that the resolution and the refresh rate of the target computer are supported by the LongView IP KVM extender system Set the screen resolution and refresh rate of the target computer according to the user station video resolutions listed in Appendix A Unsupported settings will cause blank video at the user station NOTE Go to www avocent com for updated information on supported resolutions and refresh rates 1 Turn off the target computer 2 The transmitter has two USB connectors Connect each of these connectors to a corresponding USB port on the target computer 12 LongView IP KVM Extenders Installer User Guide 3 Connect the video connector on the transmitter to the appropriately labeled port on the back of the target computer NOTE A VGA only workstation can be connected to the transmitter using a VGA to DVI I adaptor You must configure the transmitter video settings for VGA through the serial menu not applicable to the LongView IP VG extender system See Accessing the serial menu on page 25 for more information
33. e 22 WIH 20 W including power supplied to USB ports 100 240 VAC 1A 50 60 Hz 0 to 35 Celsius 32 to 95 Fahrenheit 20 to 60 Celsius 4 to 140 Fahrenheit 30 to 60 Celsius 22 to 140 Fahrenheit 10 to 90 noncondensing 5 to 95 USB keyboard and mouse speakers Standard 104 105 109 keyboards for PC Macintosh and Sun USB keyboards for PC Macintosh and Sun Default keyboard drivers are fully supported for Microsoft Windows Mac OS Solaris and Red Hat Linux 2 3 and 5 button scroll and tilt wheel Appendices 61 Table A 1 LVIPHR R and LVIPDH R User Station Product Specifications Continued Mass Storage Devices Video Performance Video Resolution Video Standard Color Depth Audio Performance High Performance Medium Performance Target Sync Types Analog output only Audio Standard All Mass Storage Class devices that use SCSI mass storage subclass Bulk only transfer protocol Printers Touch screens Pen tablets Smart card readers Digital sign pads Joysticks NOTE Check with your Avocent representative for the latest list of devices that have been tested and verified on the LongView IP KVM extender system 640 x 350 85 Hz 640 x 480 60 Hz 72 Hz 75 Hz 85 Hz 720 x 400 70 Hz 85 Hz 720 x 480 60 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz 1600
34. ence you may not distribute the Program at all For example if a patent license would not permit royalty free 10 11 12 License Information 79 redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copy
35. ensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or C Accompany it with the information you received as to the offer to distribute corresponding source code This alternative
36. er Guide 55 Advanced Operations Simple ASCII Manager Interface The LongView IP KVM extender system features a Simple ASCII Manger Interface SAMI that allows you to have limited control over your LongView IP KVM transmitters and user stations via an ASCII based protocol delivered via TCP The password protected SAMI is enabled over the serial port on your LongView IP KVM extender system The SAMI supports the following commands set The set command will be used to set a parameter to a specified value get The get command will be used to retrieve the value of a parameter use The use command will be used to perform an action which does not change the value of a parameter For example to initiate a session the user must send the password with the use command use password sessionpassword resp The resp command will be used to respond to a request from the client error The user station will respond with the error command when an invalid message is received The format of the error response is error command parameter failure If a specific error can be identified the user station will return that error The following table describes the parameters that can be utilized through the SAMI 56 LongView IP KVM Extenders Installer User Guide Table 5 1 SAMI Parameters and Descriptions Parameter password reset ipaddr netmask gateway partneripaddr name eid mac Description The password
37. erm VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright c 2808 2818 All rights reserved 1 Session Retry Timeout Seconds 15 2 Session Retry Count 8 Exit Apply Changes Enter selection gt Figure 3 24 Session Retry Menu To change the retry settings 1 On the Session Retry Menu press 1 to choose the Session Retry Timeout Seconds option and press Enter to change the time interval between retry attempts You will be prompted to enter a new time out value in SS seconds format 2 Type a value between 1 and 60 inclusive and press Enter To confirm your selection and exit the screen type 0 zero and press Enter Configuring the OSD Hotkey Sequence To change the hotkey sequence that activates your OSD 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password Chapter 3 Operations 45 2 Press 8 to access the Console Settings Menu Your currently selected OSD hotkey sequence is displayed beside menu item 1 E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c gt 2666 2616 All rights reserved OSD Hotkey Print Screen OSD Inactivity Timer Enabled1 06 181 Session Retry Timeout Count 15 Audio Performance Medium Monitor Resolution Checking Level 1 Virtual USB Simple ASCII Management Display Power Saving
38. ers Installer User Guide License Information TT License Information This product includes various software programs that are copyrighted and released under the GNU General Public License GPL the GNU Lesser General Public License LGPL and other licenses that permit copying modification and redistribution of source code such licenses referred to as Public Licenses in particular the software program mtd A machine readable copy of the source code protected by these Public Licenses is available from Avocent on a medium customarily used for software interchange for a period of three years from date of purchase of this product by contacting Avocent Corporation at www Avocent com support AVOCENT CORPORATION AND ITS LICENSORS MAKE NO WARRANTY EXPRESS OR IMPLIED STATUTORY OR OTHERWISE OF ANY KIND REGARDING THE SOFTWARE PROGRAMS LICENSED UNDER ANY PUBLIC LICENSE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AVOCENT CORPORATION AND ITS LICENSORS DISCLAIM ANY AND ALL OTHER WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE PROGRAMS LICENSED UNDER ANY PUBLIC LICENSE GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 51 Franklin St Fifth Floor Boston MA 02110 1301 USA Everyone is permitted to copy and dis tribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to sha
39. fore you Flash upgrade the user station Transmitters and user stations should have the same version for guaranteed operation To Flash upgrade your transmitter using XMODEM Download the transmitter upgrade file from Avocent 2 From the serial menu press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 3 to access the Firmware Management Menu and press Enter ER File Edit View Call Transfer Help D gt 5 aa Y Transmitter Serial Console Copyright c 2000 2007 All rights reserved 1 Transmitter Flash upgrade via KMODEM A iy REM Flash upgrade via HTTP Exit Enter selection gt Connected 0 24 06 Auto detect 57600 8 N 1 Figure 3 15 Transmitter Firmware Management Menu 4 Press 1 to select the Transmitter Flash upgrade via XMODEM menu Press Enter 5 Specify the location of the upgrade file and initiate the file transfer 6 When the transfer has completed a message will display stating Firmware update successful Resetting Appliance During reset the transmitter will drop the connection to the LongView IP KVM user station A second system message will appear that states Connection to the transmitter is lost You will be automatically returned to the Appliance Selection Menu screen NOTE If the transmitter determines that the upgrade file is invalid the transmitter cancels the upgrade and maintains the previous firmware ve
40. from speakers attached to user station Ensure that the same audio sample rate has been set for both the transmitter and the user sta tion 74 LongView IP KVM Extenders Installer User Guide Poor video quality on monitor attached to user station e Reset video by pressing lt F11 gt e Ensure that the video cable from the monitor is securely plugged in to the correct connector on the user station e Check the video quality using a different monitor No response from USB mass media device attached to the user station Ensure that the mass media device is connected directly to one of the USB connectors on the user station If the mass media device 1s connected to the user station via a USB hub it will not be possible to access it e Ensure that both of the USB connectors from the transmitter are securely connected to the cor rect ports on the target computer e Verify that the mass media device is functioning correctly by attaching it to the USB port on another computer Slow file transfer rate from or to the USB mass media device e Check if at least one of the transmitter USB cables is connected to a high speed USB port on the target computer The transmitter will operate with Low Speed and Full Speed USB but the file transfer rate will be slower Connection to target computer is lost e Verify that the network cable is securely connected to the RJ 45 connector on the user station e Verify that the user station is linked
41. ftware generally NO WARRANTY BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS 80 LongView IP KVM Extenders Installer User Guide amp Avocent The Power of Being There e For Technical Support www avocent com support 590 836 501E
42. h the LongView IP KVM user station and the transmitter NOTE Restoring factory default settings will also reset network settings Before restoring factory default settings assess whether this is likely to cause conflicts with other devices on the network To restore the LongView IP KVM user station or transmitter factory default settings 1 From the serial menu press 1 to access the Receiver Main Menu or press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Type the password and press Enter The Receiver or Transmitter Main Menu will appear Press 4 to access the Restore Factory Defaults menu and press Enter Defaults will now automatically reset You will be automatically returned to the Appliance Selection Menu Chapter 3 Operations 39 5 During reset the LongView IP KVM user station will drop the connection to the transmitter When reset is complete the LongView IP KVM user station will restore the connection to the transmitter using the new settings Resetting the LongView IP KVM Extender System To reset the LongView IP KVM user station or transmitter 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password Of Press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password
43. hanges c Cancel Enter selection gt _ Connected 0 21 54 Auto detect 57600 8 N 1 Figure 3 14 Transmitter Security Configuration Menu To disable or enable the transmitter password NOTE From the security Configuration menu press 1 to enable or disable the password To change the transmitter password 1 Press 2 to access the Change console password menu on the Security Configuration Menu and press Enter You will be prompted to enter your current password 2 Type your current password and press Enter You will be prompted to enter the new password 3 Type the new password and press Enter NOTE Each password must consist of ASCII characters and contain between 6 and 64 characters 4 Confirm the new password If successful you will see a message stating that the password has been changed Press Enter To confirm the new password and exit the screen type 0 zero and press Enter Flash Upgrading your LongView IP KVM Extender System You can Flash upgrade your LongView IP KVM user station and transmitter using either XMODEM or HTTP The LongView IP KVM user station and transmitter are upgraded separately using individual upgrade files available from Avocent For optimum system performance keep your firmware versions current NOTE Do not use software XON XOFF flow control when using XMODEM 36 LongView IP KVM Extenders Installer User Guide NOTE It is recommended that you Flash upgrade the transmitter be
44. he bandwidth options are e Unlimited e 100 MBits s e 50 MBits s e 20 MBits s e 10 MBits s User station modes The LongView IP KVM extender system can operate in Private Mode or Share Mode The user station and transmitter can obtain their IP address data from a DHCP server in either mode Private Mode In Private Mode only one user station can be connected to a transmitter Share Mode In Share Mode multiple users can connnect to the audio and video of a transmitter over the network and arbitrate for control of the target computer that is connected to that transmitter 5 6 LongView IP KVM Extenders Installer User Guide Figure 1 1 LongView IP KVM Extender System Table 1 1 Figure 1 1 Descriptions Number 1 2 Description Target Computers Transmitters LVIP T and LVIPDH T transmitters shown Gigabit Ethernet Switch Ethernet LAN User Station Local Workstation Safety Precautions To avoid potential video and or keyboard problems when using Avocent products Chapter 1 Product Overview 7 e Ifthe building has 3 phase AC power ensure that the workstation and monitor are on the same phase For best results they should be on the same circuit To avoid potentially fatal shock hazard and possible damage to equipment please observe the following precautions e Do not use a 2 wire extension cord in any Avocent product configuration e Test AC outlets at the workstation and monitor for prope
45. ic IP address To detect the IP address of a connected transmitter 1 Turn off the transmitter and directly connect it to the user station NOTE If the transmitter receives its power from an external power supply disconnect the transmitter from that external power supply 2 Press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password Chapter 3 Operations 33 3 Press 1 to select Network Configuration and press Enter The Network Configuration Menu will appear 4 Press 2 to select Transmitter IP Config and press Enter The Transmitter IP Config menu will appear The old Transmitter IP Address is displayed beside menu option 1 Press 3 to select Detect Transmitter Address and press Enter Turn on the transmitter The LongView IP KVM user station will detect and save the IP address of the connected transmitter The Transmitter IP Configuration Menu will refresh and the current IP address of the connected Transmitter will be displayed beside menu option 1 8 To save your changes and exit the menu type zero and press Enter Authentication Authentication for the LongView IP KVM user station You can change the password settings for the LongView IP KVM user station through the serial menu via the Receiver Security Configuration Menu To access the Receiver Security Configuration Menu 1 Press Enter to display the serial menu The Appliance Selection Me
46. ified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License C If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other lic
47. ig AM Exit Apply Changes c Cancel Enter selection gt J Figure 3 10 Network Configuration Menu Chapter 3 Operations 31 To configure the network settings for the user station 1 Press 1 to select the Receiver Network Config option in the Network Configuration Menu and press Enter s Receiver HyperTerminal Edit View Call Transfer Help Receiver Serial Console Copyright c 2000 2007 All rights reserved Receiver MAC Address 00 E0 86 08 41 1C Receiver IP Address 192 168 13 1 2 Receiver Netmask 255 255 255 0 Receiver Default Gateway 6 0 0 0 Reset To Factory Default Network Settings Static DHCP Network Configuration Static Network Speed AUTO Exit Enter selection gt Connected 0 35 57 Auto detect 57600 8 N 1 Figure 3 11 Receiver Network Configuration Menu NOTE The reset option in the Receiver Network Configuration Menu applies only to network settings Press 1 to select the Receiver IP Address option and press Enter Type a valid IP address and press Enter Press 2 to select the Receiver Netmask option and press Enter Type a valid Receiver Netmask and press Enter Press 3 to select the Receiver Default Gateway option and press Enter Type a valid Receiver Default Gateway and press Enter p ns S lb ue 9 a Press 5 to select the Static DHCP Network Configuration option to toggle between Static and DHCP mode Press Enter 32 LongView IP KVM Extenders Installer
48. iguring Network Settings on page 26 Configure the gateway address NOTE Repeat these three steps for each user station that you wish to connect to the transmitter Configuring In order to use Share Mode it must be enabled from both the transmitter s serial menu and the user station s serial menu Once a transmitter is enabled for Share Mode multiple user stations can connect with the transmitter Chapter 4 Share Mode 53 To enable Share Mode on the transmitter 1 From the user station s serial menu press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password Press 7 to access the Console Settings Menu and press Enter The Console Settings Menu will display Press 8 to access the Share Mode menu To enable or disable Share Mode select option 1 and toggle back and forth Press 0 zero to exit and apply changes To enable Share Mode on the user station 1 SAM E a From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password Press 8 to access the Console Settings Menu and press Enter The Console Settings Menu will display Press 11 to access the Share Mode menu Press 1 to select the connection type To enable or disable Share Mode select option 2 Press 0 zero to exit and apply changes 54 LongView IP KVM Extenders Installer Us
49. ill display indicating that the firmware upgrade has failed To Flash upgrade your LongView IP KVM user station using HTTP Download the LongView IP KVM user station upgrade file from Avocent 2 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 3 to access the Firmware Management Menu and press Enter 4 Press 2 to select Receiver Flash upgrade via HTTP and press Enter You will be prompted to enter the URL for the upgrade file 5 Enter the URL for the upgrade file using the following syntax http lt server ip address gt server port lt upgrade file path gt For example http 192 168 13 3 8080 RX dld NOTE If the server is set up on standard port 80 the port information can be omitted 6 To initiate the file transfer press Enter The connection to the transmitter will be dropped 7 When the transfer has completed a message will display stating Firmware update successful Resetting Appliance The connection to the transmitter will be restored NOTE If the LongView IP KVM user station determines that the upgrade file is invalid the LongView IP KVM user Station cancels the upgrade and maintains the previous firmware version A message will display indicating that the firmware upgrade has failed Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of bot
50. ill not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License T If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequ
51. initiates a management session Once the session is initiated any other commands may be used The session will close when the time out expires The password can only be set using the serial port The reset parameter resets a user station There are certain cases where the user station must be reset for the parameter to take effect IP address of the managed device Changing ipaddr requires a use reset command after the response is received to be active Netmask of the managed device Changing netmask requires a use reset command after the response is received to be active Default gateway of the managed device Changing gateway requires a use reset command after the response Is received to be active The IP address of the partner This parameter only applies to the user station It is the IP address of the transmitter to which the user wants to connect There is a slight delay to switch partners but no reset is needed The user station name of the device No reset is needed The user station EID of the device The mac address of the device To access the SAMI Menu Type use use set get set get set get set get set get get get Example use password sessionpassword resp connect use reset set IpAddr 192 168 13 1 resp IpAddr 192 168 13 1 get IpAddr resp IpAddr 192 168 13 1 set netmask 255 255 255 0 resp netmask 255 255 255 0 get netmask resp netmask 255 255 255 0 set gate
52. ions and transmitters must upgrade to firmware version 4 x x x or higher e If you are running firmware version 4 x x x only the LVIPHR R and LVIPDH R user stations and LVIPHR T and LVIPDH T transmitters are Share Mode capable NOTE If LVIP R user stations and transmitters are upgraded to firmware version 4 x x x they can operate in Private Mode alongside LongView IP KVM user stations and transmitters operating in Share Mode but they cannot share Using a USB device with Share Mode Only the first user station connected to a target is allowed to use a VUSB or vMedia device other than the keyboard and mouse Keyboard and mouse control during Share Mode Initially the first user User A to log onto a server has keyboard and mouse control Subsequent users that log on can access video and audio However until User A relinquishes control no subsequent users have keyboard and mouse control If User A does not move the mouse or type on the keyboard for more than one second control may be relinquished User B can obtain control by typing or moving the mouse Audio and video quality Share Mode does not affect sound or video quality to any connected user 52 LongView IP KVM Extenders Installer User Guide Gonfiguration Share Mode can be enabled or disabled from the serial menu To enable or disable Share Mode 1 From the Receiver Main Menu press 8 and Enter to access the Console Settings Menu Or From the Transmitter Main
53. j Figure 3 8 Network Configuration Menu 30 LongView IP KVM Extenders Installer User Guide 2 Press 2 to select the Transmitter IP Config option and press Enter The old Transmitter IP Address is displayed beside menu option 1 c Receiver HyperTerminal File Edit View Call Transfer Help eceiver Serial Console Copyright ie 2000 2007 All rights reserved Transmitter IP Address 192 168 13 2 Reset To Factory Default Network Settings eteri Transmitter Address Exit Enter selection gt _ Connected 0 24 32 Auto detect 57600 8 N 1 Figure 3 9 Transmitter IP Configuration Menu on the LongView IP KVM User Station 3 Press 1 to select the Transmitter IP Address option and press Enter Type the new IP address for the transmitter and then press Enter 4 Type 0 zero and press Enter to return to the Network Configuration Menu If you made a mistake and do not wish to save the changes you made to the network settings type C and press Enter The LongView IP KVM user station will now automatically reset to apply the new network configuration You will be automatically returned to the Receiver Main Menu 5 Press 1 to select the Network Configuration option and press Enter E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c 2808 2018 All rights reserved Receiver MAC Address 00 E8 86 8C E9 32 1 Receiver Network Config 2 Transnitter IP Conf
54. keyboards up to 109 keys and mice are fully supported by the LongView IP KVM extender system The target computer default keyboard and mouse drivers are fully supported enabling the LongView IP KVM extender system to support two three and five button mice with scroll and tilt wheel capability Composite mouse and keyboard devices are also supported along with mass storage devices and other types of USB devices CD and DVD ROM drives thumb drives and other non isochronous USB devices such as printers touch screens smart card readers and pen tablets are supported as well NOTE The LongView IP KVM extender system does not support isochronous USB devices such as speakers or web cams Support for mass storage devices is also provided on the user stations automatically Support for other USB devices is provided on the LVIPHR R and LVIPDH R user stations automatically but can be overridden by the user In a LongView IP KVM user station the first device that is not keyboard mouse or mass storage is assigned to the virtual USB channel vUSB channel and passed to the target computer In the event you want to use the vUSB channel for a keyboard or mouse the on screen display OSD allows the default VUSB device to be disabled and a keyboard or mouse to be assigned to that vUSB channel NOTE The vUSB channel will only be used for devices other than the standard keyboard mouse and mass storage devices A firmware upgrade is required to utilize ma
55. lowing features NOTE This product contains certain free and or open source components To request an open source software kit for the open source components used in this product please complete a FOSS Request Form at http www avocent com x_For_The_User Policies Open_Source_Policy aspx Security The LongView IP KVM extender system supports Secure Sockets Layer SSL over a TCP IP connection All media streams transmitted between the user station and the transmitter are encrypted Password protection is also provided to control access to all administration functions Flash upgradable Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your LongView IP KVM extender system is always running the most current version available Both the transmitter and the user station are Flash upgradable 2 LongView IP KVM Extenders Installer User Guide Ethernet addressing The user station and the transmitter are IP addressable devices giving you the flexibility to locate them anywhere within your enterprise and at any distance from your desktop users The user station and transmitter use standard network protocols to transfer data between the target computer and the peripheral devices located at the user s desk The user station can operate on a network connection of 100 Mbps or 1 Gbps For optimum performance a 1 Gbps connection is recommended Support for keyboards mice and mass storage devices USB and PS 2
56. lp De 55 29 Transmitter Serial Console Copyright c 2000 2007 All rights reserved Transmitter MAC Address 00 E0 86 08 40 20 1 Transmitter Network Config f Exit Apply Changes c Cancel Enter selection gt _ Connected 0 13 03 Auto detect 57600 8 N 1 Figure 3 5 Network Configuration Menu 28 LongView IP KVM Extenders Installer User Guide 5 Press 1 to select the Transmitter Network Config option and press Enter c Receiver HyperTerminal File Edit view Call Transfer Help ransmitter Serial Console TT c 2000 2007 All rights reserved Transmitter MAC Address 00 FE0 86 08 40 201 Transmitter IP Address 192 168 13 21 Transmitter Netmask 255 255 255 0 Transmitter Default Gateway 0 0 0 0 Reset To Factory Default Network Settings Static DHCP Network Configuration Static Network Speed AUTO xi Enter selection gt Connected 0 15 36 Auto detect 57600 8 N 1 Figure 3 6 Transmitter Network Configuration Menu Press 1 to select the Transmitter IP Address option and press Enter Type a valid IP address and press Enter Press 2 to select the Transmitter Netmask option and press Enter Type a valid Transmitter Netmask Press Enter to return to the Transmitter Network Configuration Menu Press 3 to select the Transmitter Default Gateway option and press Enter Type a valid Transmitter Default Gateway and press Enter Type 0 zero and press Enter to exit and appl
57. monitor is configurable Chapter 3 Operations To change the OSD Timeout 1 Press Print Screen and select the CFG tab Figure 3 3 Configuration Menu OSD Timeout 2 Enter the desired amount of time for the OSD to be displayed 3 Click Apply to save the changes The Serial Menu The user station incorporates a serial menu that allows you to Configure network settings for the user station Configure network settings for the transmitter Set or change passwords Upgrade firmware for the user station and transmitter Reset to factory defaults Set a session time out value Change the audio performance settings Configure the transmitter for normal aspect or wide screen resolutions Accessing the serial menu You can access the serial menu via the serial port on the back of the user station All terminal 25 commands are executed through a terminal or computer running HyperTerminal emulation software or equivalent By default two passwords are required to access the LongView IP KVM user station 26 LongView IP KVM Extenders Installer User Guide via the transmitter One password controls access to the user station the other password controls access to the transmitter In both cases the default password is password Items needed to access the serial menu e Networked workstation with a serial port e Null modem serial cable male DB9 or three wire serial cable e HyperTerminal emulation software or
58. nu will be displayed 2 Press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 2 to select the Security Configuration option and press Enter Receiver Hyper Terminal File Edit View Call Transfer Help Receiver Serial Console i Copyright c 2000 2007 All rights reserved I l 1 Console password Enabled 2 Change console password 0 Exit Apply Changes c Cancel Enter selection gt _ lt Connected 0 39 16 Auto detect 57600 8 N 1 NUM iv Figure 3 13 The Receiver Security Configuration Menu NOTE Press 1 to select Console password and press Enter to enable or disable a console password 34 LongView IP KVM Extenders Installer User Guide To change the user station password 1 Press 2 to select Change console password and press Enter You will be prompted to enter your current password Type your current password and press Enter You will be prompted to enter the new password Type the new password and press Enter NOTE Each password must consist of ASCII characters and contain between 6 and 64 characters 4 Confirm the new password If successful you will see a message stating that the password has been changed 5 Press Enter 6 To save your changes and exit the menu type 0 zero and press Enter To reset your user station password If you lose your user station password you can reset the
59. o a target computer that has DVI D video output not applicable with the LongView IP VG LongView IP DH or LongView IP HR extender system a DVI D to DVI I adaptor not supplied 10 LongView IP KVM Extenders Installer User Guide Mounting Option The user station for each LongView IP KVM extender system mounts to either the rear of a flat panel monitor via a mounting plate accessory ordered separately or is desk mountable via a mounting kit also available from Avocent Installation Options Depending on your model the transmitter and user station will look different See the following figure for an illustration of the individual models Figure 2 1 System Components Table 2 1 Description of Figure 2 1 SSS ees Number Description 1 LVIPVHG T transmitter Number 2 3 Description LVIP T transmitter LVIPDH T transmitter LVIPHR T transmitter LVIPDH R user station LVIPHR R user station LVIPVG R user station LVIP R user station Chapter 2 Installation 11 station by unplugging the power supply from the electrical outlet Also turn on the target computer and the user T CAUTION To reduce the risk of electric shock or damage to your equipment disconnect the power from the user station in the order described in the following procedures You can install the LongView IP KVM extender system via a point to point method or through a network Point to point installation The following instru
60. opyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the soft ware is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with
61. ould cause these specifications to change without notice Table A 1 LVIPHR R and LVIPDH R User Station Product Specifications Network Ethernet Standard IP Port Usage Extension Ports Number Connectors User Ports Number Type Connectors Encryption Type Console Port Number Ethernet ll Port 16384 Video Port 16388 Video Port 16385 Audio Port 16386 Keyboard Mouse Port 16387 vMedia Ports 4463 4464 4465 Control RJ 45 USB 4 DVI I video 2 audio line out 1 power jack 1 LVIPDH R user station USB 4 DVI D video 1 VGA video 1 audio line out 1 power jack 1 LVIPHR R user station USB Type A DVI I video USB Type A USB keyboard and mouse DVI I female 3 5 mm stereo audio jack line out 2 5 mm DC power jack Authenticated SSL LongView IP KVM Extenders Installer User Guide Table A 1 LVIPHR R and LVIPDH R User Station Product Specifications Continued Type Connectors Dimensions HxWxD Weight Environmental Heat Dissipation Power Consumption AC input power AC input current rating AC frequency Operating Temperature Storage Temperature Transit Temperature Operating Humidity Storage Humidity Supported Hardware Peripherals Keyboard Mouse Three wire serial interface RX TX GND via 16450 compatible UART 9 pin D Shell DB9 28 x 210 x 140 mm 1 10 x 8 27 x 5 51 in 0 95 Kg 2 09 Ib without packaging cables power supply and literatur
62. ouse speakers microphone Standard 104 105 109 keyboards for PC Macintosh and Sun USB keyboards for PC Macintosh and Sun Default keyboard drivers are fully supported for Microsoft Windows Mac OS Solaris and Red Hat Linux 2 3 and 5 button scroll and tilt wheel All Mass Storage Class devices that use SCSI mass storage subclass Bulk only transfer protocol Printers Touch screens Pen tablets Smart card readers Digital sign pads Joysticks NOTE Check with your Avocent representative for the latest list of devices that have been tested and verified on the LongView IP KVM extender system 66 LongView IP KVM Extenders Installer User Guide Table A 3 LVIP R User Station Product Specifications Continued Video Resolution 640 x 350 85 Hz 640 x 480 60 Hz 72 Hz 75 Hz 85 Hz 720 x 400 70 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 1280 x 720 60 Hz NOTE The 1280 x 720 resolutions are the VESA CRT computer resolutions not the EIA 720p60 TV resolutions Video Standard DDC version 2B Color Depth 24 Bit Audio Performance High Performance Line out 44 1 kHz over stereo channels at a resolution of 16 bits Microphone 44 1 kHz over a single channel at a resolution of 16 bits Medium Performance Line out 8 kHz
63. out period to zero means that the OSD will not time out NOTE You can dismiss the OSD at any time by pressing Esc To change the OSD time out period 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 8 to access the Console Settings Menu and press Enter The current OSD time out configuration is displayed beside menu item 2 3 Press 2 to access the OSD Inactivity Timer Menu and press Enter File Edit View Call Transfer Help Receiver Serial Console Copyright c 2000 2007 All rights reserved 1 Enable Disable Enabled 2 Inactivity Time 00 10 0 Exit Apply Changes Enter selection gt Connected 1 23 14 Auto detect 57600 8 N 1 Figure 3 27 OSD Inactivity Timer Menu 4 Press 2 to choose Inactivity Time and press Enter You will be prompted to enter a time out period in the format hours minutes HH MM The maximum time out period you can enter is 9 hours and 59 minutes 09 59 5 Enter the time out period and press Enter 6 To confirm your selection and exit the screen type 0 zero and press Enter NOTE To disable the OSD time out press 1 to choose Disable in the OSD Inactivity Timer Menu Audio Performance Settings You can use this option to modify the audio performance settings or to disable audio support There are three settings available high medium and off The high setting provides the
64. power jack LVIPHR T transmitter Authenticated SSL 28 x 127 x 200 mm 1 10 x 5 00 x 7 87 in 0 75 Kg 1 65 Ib including cables 22 W H 20 W 100 240 VAC 1A 50 60 Hz 5V Appendices 63 Table A 2 LVIPDH T and LVIPHR T Transmitter Specifications Continued DC input current rating 1 1 A 0 to 35 Celsius 32 to 95 Fahrenheit Operating Temperature 20 to 60 Celsius 4 to 140 Fahrenheit Storage Temperature Transit Temperature Operating Humidity Storage Humidity Video Performance 30 to 60 Celsius 22 to 140 Fahrenheit 10 to 90 noncondensing 5 to 95 640 x 350 85 Hz Video Resolution Video Standard 640 x 480 60 Hz 72 Hz 75 Hz 85 Hz 720 x 400 70 Hz 85 Hz 720 x 480 60 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 60 Hz 1440 x 900 60 Hz 1920 x 1154 50 Hz DVI computer only 1920 x 1080 50 Hz DVI D computers only 1920 x 1200 60 Hz DVI D computers only DDC version 2B LongView IP KVM Extenders Installer User Guide Table A 3 LVIP R User Station Product Specifications Network Ethernet Standard IP Port Usage Extension Ports Number Connectors User Ports Number Type Connectors Enc
65. press Enter To change the audio performance setting for the LongView IP KVM user station 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 8 to access the Console Settings Menu and press Enter The current audio performance setting is displayed beside menu item 4 48 LongView IP KVM Extenders Installer User Guide 3 Press 4 to access the Audio Performance Menu and press Enter This menu shows you the audio settings that you can choose from The current setting 1s indicated by an asterisk c Receiver Hyper Terminal File Edit View Call Transfer Help D gt 3 a E Receiver Serial Console Copyright c 2000 2007 All rights reserved Hes Off Exit Apply Changes Cancel Enter selection gt Connected 1 25 30 Auto detect 57600 8 N 1 Figure 3 29 Receiver Audio Performance Menu 4 Type the number that corresponds to the audio setting you wish to apply and press Enter NOTE If you press 3 to select Off audio support will be disabled 5 To confirm your selection and exit the screen type 0 zero and press Enter The unit resets after you press Enter Display power saving mode You can set and display the power saving mode feature To set up the display power saving mode feature 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled
66. puter NOTE VGA monitors can be connected to the user station by using a DVI I to VGA adaptor not applicable to LongView IP VG extender system Connecting power Both the user station and transmitter feature an external power supply A DC power jack is located on the rear of both NOTE The LVIP T and LVIPVG T transmitters draw electrical power from two USB ports on the target computer One USB port is not sufficient to turn on these transmitters If you have only one USB port on your target computer you will need to order an external power supply for these transmitters from Avocent NOTE Use only the power supply provided by Avocent To connect power to the user station or transmitter 1 Plug the external power supply s 2 5 mm connector into the DC power jack 2 Connect the detachable IEC power cord to the power supply 3 Plug the IEC power cord into an appropriate wall outlet Networked installation The following instructions will enable you to install your LongView IP KVM extender system in a networked configuration In this installation multiple transmitters and user stations are attached via the same Ethernet network In this case it is important for each unit to be configured with a unique IP address NOTE The user station and transmitter can obtain their IP address data from a DHCP server Chapter 2 Installation 19 Transmitters and user stations may be configured for use on a single subnet or for use across rou
67. r polarity and grounding e Use only with grounded outlets at both the workstation and monitor When using a backup Uninterruptible Power Supply UPS power the workstation and the transmitter off the same supply NOTE The AC inlet is the main disconnect 8 LongView IP KVM Extenders Installer User Guide Installation Getting Started Before installing your LongView IP KVM extender system refer to the list below to ensure that you have all the items necessary for installation Items needed to install your LongView IP KVM extender system NOTE The following information is relevant to the LongView IP LongView IP DH LongView IP HR and the LongView IP VG extender systems except where noted User station and transmitter External power supply for the user station External power supply if using LongView IP DH and LongView IP HR transmitters IEC power cord UTP cable not supplied Three wire serial cable or null modem cable not supplied Optional items To turn on the transmitter if a target computer does not have two available USB ports a power supply contact Avocent for details To connect a VGA monitor to the user station not applicable with the LongView IP VG extender system a DVI to VGA adaptor not supplied To connect the transmitter to a target computer that has VGA video output not applicable with the LongView IP VG extender system a VGA to DVI I adaptor not supplied To connect the transmitter t
68. re and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 c
69. re that both of the USB connectors from the transmitter are securely connected to the correct connectors on the target computer e Ifthe target computer can provide only one USB port for the transmitter e Use an external power supply for the transmitter NOTE The LVIPHR T and LVIPDH T transmitters require an external power supply which is shipped with those units The LVIP T and LVIPVG T transmitters do not come with an external power supply but you can obtain one from Avocent e Ensure that the transmitter USB cable labeled 2 is attached to the available USB port of the target computer e Ensure that the correct keyboard layout is configured on the target computer for the keyboard you are using e Retest the mouse and keyboard by connecting them directly to the target computer and rebooting No audio from speakers attached to user station e Ensure that the audio cable is securely plugged into the line out port of the target computer should be color coded green e Ensure that the speaker cable is securely plugged into the line out port of the LongView IP KVM user station e Verify that the audio sample rate has not been set to off for either the transmitter or the user station Ensure that the same audio sample rate has been set for both the transmitter and the user sta tion e Verify that the speakers are turned on e Retest the speakers by connecting them directly to the target computer Poor sound quality
70. right holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of so
71. rsion A message displays indicating that the upgrade has failed To Flash upgrade your transmitter using HTTP Download the Transmitter upgrade file from Avocent 2 Press Enter to display the serial menu Press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password Press 3 to access the Firmware Management Menu 5 Press 2 to select Transmitter Flash upgrade via HTTP and press Enter You will be prompted to enter the URL for the upgrade file Chapter 3 Operations 37 6 Enter the URL for the upgrade file using the following syntax http lt server ip address gt server port lt upgrade file path gt For example http 192 168 13 3 8080 TX dld NOTE If the server is set up on standard port 80 the port information can be omitted 7 To initiate the file transfer press Enter The connection to the transmitter will be dropped 8 When the transfer has completed a message will display stating Firmware update successful Resetting Appliance During reset the transmitter will drop the connection to the LongView IP KVM user station A second system message will appear that states Connection to the Transmitter is lost You will be automatically returned to the Appliance Selection Menu screen NOTE If the transmitter determines that the upgrade file is invalid the transmitter cancels the upgrade and maintains the previous firmware version A message displays
72. rtifications for this product are obtained under one or more of the following designations CMN Certification Model Number MPN Manufacturer s Part Number or Sales Level Model designation The designation that is referenced in the EMC and or safety reports and certificates are printed on the label applied to this product Japanese Approvals c DAE HRT AE RIAL V C CI oN CHSC 7 2 ATRI ERT COMMA KER CNN 42 L EE hiiest hapy Et COBRAR T AZAL5PRANALLAAVET Sound Level Measure The measured sound level of this appliance is 44 7 dB A Die arbeitsplatzbezogene Ger uschemission des Ger tes betr gt 44 7 dB A LongView IP KVM Extenders Installer User Guide Avocent the Avocent logo and LongView are registered trademarks of Avocent Corporation or its affiliates in the U S and other countries All other marks are the property of their respective owners 2010 Avocent Corporation 590 836 501E OR E e Instructions This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons Power On This symbol indicates the principal on off switch is in the on position Power Off
73. ryption Type Console Port Number Type Connectors Dimensions HxWxD Weight Environmental Heat Dissipation Power Consumption AC input power Ethernet Il Port 16384 Video Port 16385 Audio Port 16386 Keyboard Mouse Port 16387 vMedia Ports 4463 4464 4465 Control RJ 45 PS 2 2 USB 4 DVI I video 1 audio microphone 1 audio line out 1 power jack 1 PS 2 USB Type A DVI I video 6 pin miniDIN PS 2 keyboard and mouse USB Type A USB keyboard and mouse DVI I female 3 5 mm stereo audio jacks line out and mic 2 5 mm DC power jack Authenticated SSL 1 Three wire serial interface RX TX GND via 16450 compatible UART 9 pin D Shell DB9 28 x 210 x 130 mm 1 04 x 8 27 x 5 12 in 0 7 Kg 1 54 Ib without packaging cables power supply and literature 22 WIH 20 W including power supplied to USB ports 100 240 V AC Appendices 65 Table A 3 LVIP R User Station Product Specifications Continued AC input current rating AC frequency Operating Temperature Storage Temperature Transit Temperature Operating Humidity Storage Humidity Supported Hardware Peripherals Keyboard Mouse Mass Storage Devices Video Performance 1A 50 60 Hz 0 to 35 Celsius 32 to 95 Fahrenheit 20 to 60 Celsius 4 to 140 Fahrenheit 30 to 60 Celsius 22 to 140 Fahrenheit 10 to 90 noncondensing 5 to 95 PS 2 keyboard and mouse USB keyboard and m
74. ss storage instead of another vUSB device on the LVIP R user station Default support for other USB devices in the LVIP R user stations is provided in place of support for a mass storage device If you need to use mass storage in place of another VUSB device go to www avocent com and download the LVIP R user station firmware upgrade NOTE A hub cannot be used to expand the number of USB ports available The LVIP T transmitter provides two USB interfaces e One port is low speed while the second video port is set to full speed These ports are used for all keyboard and mouse peripheral devices interfacing with the target computer along with providing power for the LVIP T transmitter Chapter 1 Product Overview 3 e The other is a high speed port that is used for virtual media mass storage devices peripheral devices or other USB devices interfacing with the target computer along with providing power for the LVIP T transmitter NOTE The LVIPDH T and LVIPHR T transmitters provide a single USB interface and use an integrated hub within the transmitter Video Video of 24 bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the LVIP R user station and LVIP T transmitter Both CRT and flat panel LCD monitors are supported and can be connected to the LongView IP KVM extender system via a DVI I video connector VGA monitors can be attached to the system by using a DVI to VGA adaptor The system supports DDC version 2B
75. system to the default password with the help of Avocent Technical Support 1 From the serial menu press 1 to access the Receiver Menu if you lose your transmitter password press 2 and continue with the following steps Press Enter You will be prompted to enter your current password display it to you The code is a 16 character hex sequence The serial menu will also prompt you to enter a Key Contact Avocent Technical Support to obtain the Key 5 In the serial menu at the Key prompt type the new 16 character hex sequence provided by Avocent Technical Support Press Enter 6 The default password is now active Authentication for the transmitter You can change the password settings for the transmitter through the serial menu using the Transmitter Security Configuration Menu To access the Transmitter Security Configuration Menu 1 Press Enter to display the serial menu 2 Press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password Enter the default password Chapter 3 Operations 35 3 Press 2 to access the Security Configuration Menu You have the option of disabling or enabling the password and changing the default password Receiver HyperTerminal EK File Edit View Call Transfer Help Transmitter Serial Console Copyright c 2000 2007 All rights reserved 1 Console password Enabled 2 Change console password 0 Exit Apply C
76. t the power supply is plugged in correctly Ensure that the power cable from the Avocent supplied power supply is securely plugged into the user station No video on monitor attached to LongView IP KVM user station Verify that the monitor attached to the user station has power Ensure that the video cable from the monitor is securely plugged in to the correct connector on the user station Verify that the target computer is turned on Confirm that a network connection exists between the transmitter and user station Verify the address of the target transmitter configured in the user station is correct Confirm that the IP address used by the transmitter has not been assigned to a second device on the network Confirm that the IP address used by the user station has not been assigned to a second device on the network Verify that the transmitter is drawing sufficient power from the USB connections on the target computer and that it has booted correctly e Ifthe green LED on the transmitter is on the transmitter is drawing sufficient power e Ifthe transmitter cannot draw sufficient power from the target computer you will need to obtain an external power supply unit for the transmitter from Avocent If connected through a USB hub ensure that the hub can supply enough power NOTE The LVIPHR T and LVIPDH T transmitters require an external power supply which is shipped with those units The LVIP T and LVIPVG T transmitters do not come
77. ta 22 ACCESS GE SCPIQP T O seach tess ate gear ca a stima ya acdkiaU m Qele as a AA lorte esito nek aA 2 Nayvivaqfind the eria Tea a aha A kak ada nash kaka kak a baka kanala an ask Nab ek DA atlas 26 ZH TUET aT AA zcrp rpoo wem ooo dee Ms ADM CMM E 26 Detecting a Transmitter IP audFess aso A bibas Waa VANA 32 2 1717127701977 1 10 PETES ENN O rm 33 Flash Upgrading your LongView IP KVM Extender System ee 35 RESTOS Bactory Default Seton Suede tse ctetu ates as 38 iv LongView IP KVM Extenders Installer User Guide Resetting the LongView IP KVM Extender System ca 39 VICW IAS System IROTA On ausos iyu o apex alodus elected a ra o Rb BAR edet itae ind rrr 39 CONSUME Video Input Settings access ots o necu tete aite unte dated ics de C pula an W SAAN nia URL AS 4 Preferred monitor resolutions EDID preferred ming 42 DOSSTOIIFOIEy SCHIO S aise icc hots ea asia rare yel cha ea ncaa Sea tos ees eti ue 43 Confieurine the OSD Hotk y SUENE o 44 ST IHacttvity T IME OUT TT 45 Audio Performance Settings A a ia 46 DISPLAY POWER savne MOdE ya sea he basa bodies e icum irit ecu aka a kan re EM EE 48 Chapter 4 Share MOE eee A KK KK KK A KK KK KK A KK KK A KK A A 51 Using Snake ModE D DE ggee easwxxjjjj 51 Using ar OSB device with Share MOGes e skin keskan diles 51 SMS 101 Mid 52 Chapter 5 Advanced Operations uri 55 ADPENUICES e ya k Sea a 59 Appendix A TechnicalSpnecificalions x3 eiat tits kiyak E XA
78. tation is turned on The ACTIVE LED will blink slowly until the user station establishes a connection with the transmitter When a connection is established between the user station and transmitter the ACTIVE LED will stop blinking and will remain lit Rear panel Two LEDs are built into the RJ 45 connectors on the user station and transmitter 22 LongView IP KVM Extenders Installer User Guide Table 3 1 RJ 45 Connector LEDs LED Indication Meaning LED 1 Green static Linked at 1 Gbps Green flashing Linked at 100 Mbps Green off No Link LED 2 Yellow static Linked but no activity Yellow flashing Transmit receive activity Accessing the System A LongView IP KVM user station will automatically initiate a connection with the target computer A series of messages will be displayed on the screen to inform you of the progress of the connection You will be able to interact with the target computer as 1f 1t were located at your desk NOTE If the target computer has been turned off the user station cannot establish a connection OSD functions The user station incorporates an OSD that allows you to view information about the configuration of your system The OSD also allows for setting network parameters such as the IP address Displaying system information using the OSD The OSD enables you to display the firmware release of the user station and the transmitter For optimum performance keep your firmware current The OSD also enables
79. ters Use of routers however will cause a slight increase in end to end latencies which may not be acceptable for all applications The LongView IP KVM extender system has been preconfigured with factory default network settings If you install only one LongView IP KVM extender system on a subnet you do not need to change these default network settings If you install multiple extender systems on the same subnet you will need to assign a unique IP address to each extender system or configure them for DHCP This can be done via the serial port and the IP address must be assigned before displaying multiple devices on the same network See Accessing the serial menu on page 25 for more information NOTE The DHCP server must be configured to assign IP addresses to the unit that do not expire Do not change the mode to DHCP unless the equipment is connected to a DHCP server Table 2 6 Default Network Settings Default Component IP Address Type Gateway Subnet Mask User station 192 168 13 1 Static 0 0 0 0 255 255 255 0 Transmitter 192 168 13 2 otatic 0 0 0 0 255 255 255 0 To install the LongView IP KVM extender system on a network 1 With the transmitter already connected to the target computer connect it to the LAN via the unit s RJ 45 connector 2 Connect the user station to the peripherals Use the UTP cable to connect the user station to the Ethernet network via the RJ 45 connector on the rear of the user station 3 Turn on the user
80. tings Menu 4 Enter the number that represents the port to which you wish to set the EDID preferred timing then enter 0 zero to Exit Apply Changes or enter c to Cancel E COM Tera Term VT File Edit Setup Control Window KanjiCode Help Transmitter Serial Console Copyright lt c 2808 2818 All rights reserved default 1288x1624 6Hz 1688x1858 6BHz 1928x1888 6BHz 1920x1200 68Hz Exit Cancel Enter selection Figure 3 23 EDID Settings Menu 5 Enter the number that represents the desired preferred timing enter 0 zero to Exit Apply Changes or enter c to Cancel Session retry settings The LongView IP KVM user station is designed to automatically establish a connection between the LongView IP KVM user station and the target computer By default if the LongView IP KVM user station cannot immediately establish a connection with the target computer it will retry once per second until a connection 1s successfully established You can change the default session retry settings using the serial menu 44 LongView IP KVM Extenders Installer User Guide To access the Session Retry Menu Press Enter to display the serial menu 2 Press 1 to access the Receiver Main menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 8 to access the Console Settings Menu and press Enter 4 Press 1 to access the Session Retry Menu and press Enter E COM Tera T
81. way 192 168 13 1 resp gateway 192 168 13 1 get gateway resp gateway 192 168 13 1 set partnerlpAddr 192 168 13 2 resp partnerlpAddr 192 168 13 2 get partnerlpAddr resp partnerlpAddr 192 168 13 2 get name resp name Malta DIP set name Malta DIP resp name Malta DIP get eid resp eid 510150 00032D 000 set eid 510150 00032D 000 resp eid 510150 00032D 000 get mac resp mac 00 E0 86 0E 31 73 1 From the Receiver Main Menu press 8 and Enter to access the Console Settings Menu Of Chapter 5 Advanced Operations 57 From the Transmitter Main Menu press 7 and Enter to access the Console Settings Menu 2 Press 7 and Enter to access the SAMI Menu for the user station or Press 6 and Enter to access the SAMI Menu for the transmitter The Simple ASCII Management SAMI Menu will appear and show you the editable SAMI settings current port numbers and SAMI time out settings New settings to the SAMI are not applied until after entering 0 to exit apply changes For proper Operation once a command is sent wait for a response before another command is sent Each command must be encapsulated in a single TCP IP packet NOTE The SAMI is disabled by default and uses password as the default password e hmx HyperTerminal File Edit View Call Transfer Help Dg S Z eg Simple ASCIT Management Disabled Change SAM password Set SAM port 16951 SAM Session Timeout Minutes 0060 Exit Apply
82. y changes or to return to the Network Configuration Menu If you made a mistake and do not wish to save the changes you made to the network settings type C and press Enter You will be automatically returned to the Main Menu To configure network settings for the user station 1 Press option 1 to access the Receiver Menu and press Enter If the password option is enabled you will be prompted for a password Chapter 3 Operations 29 2 Type the password and press Enter The Receiver Main Menu will appear E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c 2008 2018 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Mode Extender Appliance Information Console Settings Debug Information Exit GO sC O lt J CN Cn Co ND Kk Enter selection gt Figure 3 7 Receiver Main Menu To access the Network Configuration Menu 1 Press 1 to select the Network Configuration option and press Enter The Network Configuration Menu appears E COM1 Tera Term VT File Edit Setup Control Window KanjiCode Help Receiver Serial Console Copyright lt c 28808 2018 All rights reserved Receiver MAC Address 88 E80 86 8C E9 321 1 Receiver Network Config 2 Transmitter IP Config 8 Exit Apply Changes c Cancel Enter selection gt J

Avocent LongView LVIPHR

Contents

Download Pdf Manuals

Related Search

Related Contents