LaCie Starck Desktop Hard Drive, 2TB
Contents
1. Do not place heavy objects on top of the LaCie Starck or use excessive force on it Never use excessive force on your LaCie Starck If you detect a problem see the Troubleshooting section in this manual CAUTION This LaCie Starck s warranty may be void as a result of the failure to re spect the precautions listed above IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly rec ommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your in ternal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website IMPORTANTINFO 1 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating envi ronment typically 5 1096 less page 3 SHARCK User Manual 1 Introduction Building on over a decade of design excellence LaCie has created a new line of drives that are timeless and crafted to blend sharp design with high technology These latest drives are performance based so lutions2. Mac OS 10 x The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Question Does an icon for the drive appear on the desktop Does your computer s configura tion meet the minimum system re quirements for use with this drive Did you follow the correct installa tion steps for the specific interface and operating system Are both ends of the USB and power supply cables securely at tached Are your computer s USB buses working properly Is there a conflict with other device drivers or extensions Has the drive been formatted Does your computer s operating system support the file system Did you get an Error 50 mes sage while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Are there other USB devices con nected to the same port or hub Are you operating in Mac OS 10 x page 21 Solution There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Check page 1 3 Minimum System Requirements for more information Review the installation steps in sections 2 1 2 2 and 2 3 Check both ends of the USB and power supply cables to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then r
3. DIAZMNIN User Manual 5 3 Windows Troubleshooting Problem The drive is not recog nized by the computer The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Question Has the drive been formatted Does your computer s operating system support the file system Is there an icon for the drive in My Computer Does your computer s configura tion meet the minimum system re quirements for use with this drive Did you follow the correct installa tion steps for the specific interface and operating system Are both ends of the USB and power supply cables securely at tached Is there a conflict with other device drivers or extensions Are there other USB devices con nected to the same port or hub Is the drive connected to a USB 1 1 port on your computer or to a USB 1 1 hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 0 page 22 Solution Make sure that the drive has been formatted properly Please see sec tion 3 Optional Formatting amp Partitioning for more details Check your computer s documentation and see section 1 3 Minimum System Requirements Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See sec
4. DOS to gain access to partitions 6 In the box to the right that says Unallocated right click and oy penc deis select New Partition To continue click Next 7 On the first page of the New Partition Wizard click Next See Fig 12 continued on next page Cancel SHARCK User Manual 8 Click Next 9 Click Next 10 Click Next 11 Click Next 12 On the Format Partition window select Quick Format Click Next Fig 13 13 Click Finish to begin the formatting process 14 Windows Disk Management will format and partition the disk according to your settings Fig 14 and your drive will appear in My Computer ready to use Formatting amp Partitioning page 16 New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition Eile system Allocation unit size Default Volume label New Volume C Perform a quick format Enable file and folder compression EEN TEEL Ma Maw voue Patton NIPS s wed ew woe Sepe Dynamic NIPS Hey m Fig 14 OD STARCK Formatting amp Partitioning User Manual page 17 3 2 Mac Users soe ate Grown SA ir vj ai a d Burn Newlmage Convert Verify Enable Info Mount Eject
5. ZO Cables dnd Connectors se SE GE ek ee ee EG E pea ud Gee 18 AD Data TERSIERE EA EE EA ES RE 19 4 3 Ese TD ABSIT e 19 5 Troubleshooting iss EER ESE sd vb We Gee be GR vd ed N GEE EES GEE GR Gede Red es ke se 20 5 T Manual 20 52 Mac Trobbleshootingua osse et deu Ee bea ER V P ERE GE GE de adora e eir 21 5 3 Windows Fro bleshootlhig n et ease re oe ptt ee e deeds re qaod 22 6 Contacting Customer SUDPOF sees ss sesse ss see ee GE eene eene nne 23 6 1 LaCie Technical Support Conidcls ie lor ene obe pra dele Dep db P ap Ot iris 24 7 Warranty Information iss es Ese ese EES EE ee eed SEEN EE ei ioa nega aa ESE ee aae GN p exe Ese ee 25 User Manual Copyrights Copyright 2009 LaCie All rights reserved No part of this publication may be repro duced stored in a retrieval system or trans mitted in any form or by any means elec tronic mechanical photocopying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Mi crosoft Windows 2000 Windows XP and Windows Vista are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor ma
6. questions in the trou bleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information LaCie hard drive serial number Macintosh PC model Operating system version Processor speed Computer memory The brands and models of other internal and external pe ripherals installed on your computer Where to Find Information Located on a sticker at the back of drive or on the original packaging Mac users Click on the Apple icon in the menu bar and select About This Mac Windows users Right click My Computer and select Properties gt General Mac users Click on the Apple icon in the finder bar and select About This Mac Select More Info The Apple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hard ware CSD SARCK User Manual 6 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact La
7. that will power you through your specific applications The LaCie Starck s intelligent surface responds to your touch sim ply touch the front panel to configure an action such as a backup or program launch using the included Shortcut Button software Ideal for speed intensive applications the LaCie Starck handles the curves of your demanding data needs Secure and stable the LaCie Starck is an ideal way to add space to your computer you can divide the drive into specific spaces partitions for different parts of your data or leave it alone and simply use it as one big volume Quick Links Click a topic Getting Connected Optional Formatting amp Partitioning Troubleshooting Introduction page 4 SHARCK User Manual page 5 1 1 Box Content 1 LaCie Starck Desktop Hard Disk 2 Hi Speed USB 2 0 cable 3 External power supply with adapters for the US UK Australia and continental Europe 4 Quick Install Guide NOTE Storage utilities and user manual come pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging D ex DESKTOP HARD DRIVE CE SHARCK User Manual 1 3 Minimum System Requirements 1 3 1 Windows users Windows XP Windows Vista or Windows 7 USB 2 0 interface port Minimum free disk space 600M
8. to disconnect the device 2 5 2 Users Drag the hard drive icon to the trash Fig 10 The icon pictured below is a generic USB device icon Your drive may be represented by an icon that looks like the drive itself When the icon disappears from the desktop the drive can be dis connected Fig 10 Mac Users Getting Connected 1 16 PM page 13 User Manual page 14 3 Optional Formatting amp Partitioning The first time you use your LaCie hard drive the LaCie Setup As sistant formats your drive according to your needs If your needs change you can reformat your LaCie hard drive to optimize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose To reformat your drive follow the instructions in this section IMPORTANT INFO Please copy the User Manual and utilities to your computer before reformatting Reformatting will erase ev erything from the hard disk If you have other data that you want to protect or continue to use copy this information to your computer before reformatting What is Formatting When a disk is formatted the following things occur the operating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are
9. 16 partitions You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 7 In the Volume Information section enter a name for each vol ume partition choose the volume format 8 Once you have finalized the volume options click Partition Click Partition again when the alert message appears to con tinue 9 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use User Manual page 18 4 Interface and Data Transfer Information 4 1 Cables and Connectors USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Included USB Cable Your LaCie drive is shipped with a mini Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates CARE EE CE SHARCK User Manual 4 2 Data Transfers A data transfer is the flow of data that accomplishes a task usu ally related to moving data from storage to computer RAM or be tween storage devices During data transfers it s b
10. 4GB User Manual page 15 3 1 Windows Users HE tred Type Fle fyran Ratus Capacity Free Space Free Fed Tolerance Overtmad TEN EETL NEG 3 The process of formatting a drive on a computer running Windows ET Severo me Ee ma ae ce 2000 Windows XP or Windows Vista consists of two steps 1 in stalling a signature on the drive and 2 formatting the drive These steps will erase anything that is on the disk CAUTION Following these steps will erase everything from the your hard drive If you have information that you want to protect or continue to use back up this information before performing these steps 1 Connect the drive to the computer via the interface port N Una sed Pay pater I Serie volume 2 Right click My Computer and select Manage 3 From the Computer Management window select Disk Man agement located below the Storage group See Fig 11 New Partition Wizard 4 If the Initialize and Convert Disk Wizard window appears click Cancel Welcome to the New Partition Wizard 5 Windows will list the Hard Disks that are installed on the system Locate the drive that is represented by the icon Right click This Wend helps you create basic dsk the icon and select Initialize A basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS
11. B recommended 1 3 2 Mac Users Mac OS 10 4 or later USB 2 0 interface port Minimum free disk space 600MB recommended To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 2 0 port your drive will operate at USB 2 0 speeds Introduction page 6 CSD StARCK User Manual 1 2 Views of the Drive 1 2 1 Front View 1 Status LED 2 Intelligent surface see section 2 4 Configuring the Intelligent Surface 1 2 2 Rear View 1 OFF ON power switch 2 Power supply connection 3 USB 2 0 port Fig 01 Fig 02 Introduction page 7 SHARCK User Manual 2 Getting Connected Follow these steps to quickly get your LaCie hard drive powered on and connected to your computer IMPORTANT INFO Please follow the setup steps in the order they are given to ensure that your LaCie hard drive volume mounts correctly on your computer Step 1 2 1 Turning the Drive On Step 2 2 2 Connecting the USB cable Step 3 2 3 Launching LaCie Setup Assistant Step 4 2 4 Configuring the Intelligent Surface Getting Connected page 8 SHARCK User Manual 2 1 Turning the Drive On IMPORTANT INFO Please connect the power supply before con necting the interface cable to ensure that the volume mounts cor rectly on your computer 1 Connect the appropriate wall plug adapter for your country to the power supply 2 Connect the power
12. CAUTION Following these steps will erase everything from the C rust aid Erase EPan RAD Restore your hard drive If you have information that you want to protect or Bm Volume Scheme Volume Information continue to use back up this information before performing these id Untitled 2 Ceme TEN Name Untitled 2 Format MacOS tended 18 steps EER Size 232 89 GB Locked for editing 1 Connect the drive to the computer and turn on the drive E install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed 2 Select Utilities from the Go menu in the Finder menu bar E A volume scheme Click each volume represented in the scheme and specify a volume name format 3 In the Utilities folder double click Disk Utility M RU SES AO 4 The Disk Utility window will open Select the volume labeled LaCie hard disk from the list of available hard disks on the left side of the window Fig 5 f Disk Description LaCie Group SA Total Capacity 232 9 GB 250 059 350 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External SMART Status Not Supported Connection ID 58629619524084232 Delete Options C Partition 5 Select the Partition tab 6 From the Volume Scheme menu choose the number of parti tions you want to divide the drive into Mac OS X gives you the option of dividing the drive into at most
13. Cie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 24 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com ip contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact User Manual 7 Warranty Information LaCie warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditi
14. TE User Manual page 1 Table of Contents T Introduction Bins eo ite OE Yao EYE FEE NN EE Ee au sU RSV EUR EE RES 4 lly Boxe Combe nities ice ex Men nM EE OE ON IR HR ER EE EE dde 5 1 3 Minimgm System Requitemieritss EE RR N i 6 6 1 3 2 Users RR EE ER me OE RE EE REIS EG 6 1 2 Views onthe ee ee RE GE te ec e oret ey Orc beetle oy EY 7 ZN Front RR OAR OR N EE N y 1 2 2 Re r VIEW rens ee shan tex EG N oe E 7 2 AL LI IL RE EE E EE NSS 8 2 1l Toming the EL Sp 9 2 2 Connecting the USB EN EAE t 10 2 8 Launching LaCie Setup Assist ril c cere aire ret Pee oti rmt a e i i eee Rid 11 2 4 Configuring thentelligent S rface sias rco t ete ee e o p GEE EN PO b GER ee ne 12 2 5 Disconnecting Your Hard Drive eiie tenet ede deed e EE ke OE EE oe AE eed dese ze 13 2 51 Windows tores rece Ve dle N Ede Fete eue 13 2 5 2 ed RR vene ite te eter EE tee dram as eae N 13 3 Optional Formatting amp Partitioning ceceeee scene eee eene e eene nennen nente nennt eterne 14 Windows tees ene Pueden GER BE EN easet Ru ture ee ee EE inve due Pes E RUP N Prodr s Hu asus 15 BZ a INGE BET EE EE OO IE 17 4 Interface and Data Transfer Information see AE ee GE eene Gee ee 18 4 1 Cables dnd Connectors EER EES Ge Ge Ee Ge Een dene EG GEE 18 24 1 1 USB
15. econnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler expand the Hardware list and click on USB If your device is not listed recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help Make sure that the drive has been formatted properly Please see sec tion 3 Optional Formatting amp Partitioning for more details Check your computer s documentation and see section 3 Optional Formatting amp Partitioning for more information When copying files or folders from Mac OS 10 x to a FAT 32 volume file names with certain characters cannot be copied These characters include but are not limited to RENE Check your files and folders to ensure that these types of characters are not being used Ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is revived from sleep it does not give the drive enough time to spin up from its sleep mode Disconnect any other USB devices and see if the drive s performance increases Make sure that you are connecting the drive to your computer through a Hi Speed USB 2 0 port If your computer only has USB 1 0 you will need to add a Hi Speed USB 2 0 PCI or PC card to your com puter in order to achieve maximum transfer speeds 4099 lt LAS IE d
16. est to wait before launching other applications on the same USB 2 0 port Anomalies may arise with computers that have USB 2 0 controllers that do not conform to OHCI Open Host Controller Interface standards In any other configurations we cannot ensure 100 correct operation If you experience hanging problems proceed as follows 1 Make sure that the USB 2 0 cable is connected tightly and se curely on both ends of the cable from the drive to the computer If you are using a USB 2 0 cable other than the one supplied with your LaCie drive check that it is certified 2 Disconnect your computer s USB 2 0 cable Wait 30 seconds Reconnect 4 3 Installing New Firmware LaCie may periodically offer firmware updates for the hard disk Visit LaCie s Web site www lacie com for the latest firmware update For the procedure please contact LaCie technical support Interfaces page 19 TECHNICAL INFORMATION Controller A controller is a com ponent or an electronic card referred to in this case as a controller card that enables a computer to communicate with or manage cer tain peripherals An external controller is an expansion card which fills one of the free slots i e PCI or PCMCIA inside your PC and which enables a peripheral ex CD R RW drive scanner or printer to be connected to the computer If your computer is not equipped with a USB controller card you can purchase an external controller through LaCie Contact yo
17. eturned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register page 25
18. help to conserve natural re sources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the prod uct CAUTION This LaCie hard drive s warranty may be void as a result of the failure to re spect the precautions listed above User Manual Health and Safety Precautions Only qualified persons are authorized to carry out maintenance on this device Read this user manual carefully and fol low the correct procedure when setting up the device Do not open your LaCie Starck or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions Your LaCie Starck contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the LaCie Starck as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie Starck are electrically grounded If the devices are not grou
19. ing for more information Getting J SHARCK User Manual 2 4 Configuring the Intelligent Surface This unique product features an intelligent surface that can be con figured to trigger an action when it is touched This action is set using the LaCie Desktop Manager software To establish an action first make sure you have connected the drive and have run the LaCie Setup Assistant as described in sections 2 1 2 2 and 2 3 then fol low these steps 1 Install the LaCie Desktop Manager by double clicking the drive icon in My Computer Computer Windows or on the Desktop Mac opening the Software folder then launching the installer located in the folder for your operating system TECHNICAL NOTE If you have manually formatted the drive us ing your operating system s disk utility instead of or after running the LaCie Setup Assistant you will need to download the LaCie Desktop Manager from the LaCie website 2 When setup has completed launch the LaCie Desktop Manager from the Start Menu Windows or the Applications folder Mac 3 When the LaCie Desktop Manager opens select the Starck hard drive in the left hand column 3 Fig 07 4 Click the Shortcut Button icon 4 Fig 07 5 In the main column set an action for a Button Click and a But ton Long Click Fig 08 Test the action if you wish then close the LaCie Desktop Manager NOTE The Starck hard drive cannot be encry
20. n a particu lar installation If this equipment does cause harmful interference to radio or television re ception which can be determined by turning the equipment off and on the user is encour aged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced ra dio TV technician for help page 2 Modifications to this product not authorized by LaCie could void the FCC amp Industry Can ada regulations and negate your authority to operate the product CE We LaCie solemnly declare that this prod Manufacturer s Declaration for CE Certification uct conforms to the following European standards Class B EN60950 EN55022 EN55024 With reference to the following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be disposed of mmmmm with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recy cling of your waste equipment at the time of disposal will
21. nded there is an in creased risk of electrical shock Power re quirements 100 240 V 1 5 A 60 50 Hz Supply voltage fluctuations not ex ceeding 10 of the nominal transient over voltages according to over voltage category Il General Use Precautions Do not expose the LaCie Starck to temper atures outside the range of 5 C to 35 C 41 F to 95 F or to operational humid ity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Starck or disfigure its casing Avoid placing your LaCie Starck near a source of heat or exposing it to sunlight even through a window Inversely plac ing your LaCie Starck in an environment that is too cold or humid may damage the unit Always unplug the LaCie Starck from the electrical outlet if there is a risk of lightning or if it will be unused for an ex tended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie Starck near other electrical appliances such as televisions or radios Doing so may cause interfer ence which will adversely affect the op eration of the other products Do not place the LaCie Starck near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can af fect the operation and stability of your LaCie Starck
22. ng to your needs Copy the manual and utilities from your drive onto your com puter IMPORTANT INFO LaCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other medium when setup is complete To launch LaCie Setup Assistant Make sure that the drive is connected to your computer as described in sections 2 1 and 2 2 Windows users double click on the LaCie drive icon in My Com puter and then double click the LaCie icon Mac users double click on the LaCie drive icon that appears on your desktop or Finder and then double click the LaCie icon The LaCie Setup Assistant will guide you through the process of op timizing your LaCie hard drive for your needs IMPORTANT INFO If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to for mat or partition your LaCie drive Simply follow the Setup Assis tant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting amp Partition
23. ons The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives r
24. pted using the LaCie Desktop Manager application NOTE For more information on using this software refer to the LaCie Desktop Manager User Manual LaCie Stora LaCie Storage Fig 08 Getting Connected page 12 You can assign any action you wish to your LaCie device s shortcut button It can be configured to initiate a backup lock encrypted devices launch an application open a file etc If your device is locked clicking the button will always result in asking you for your login and password to unlock it Button click h Screenshots updater Change Ez Open Finder o Button long click LaCie Desktop Manager Change im Begin job Mount Unmount device SHARCK User Manual 2 5 Disconnecting Your Hard Drive External USB devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your hard drive 2 5 1 Windows Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image Fig 09 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the drive you wish to disconnect This message will appear Safe to Remove Hardware or similar It is now safe
25. reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information What is Partitioning You can also divide the hard disk into sections called partitions A partition is a section of the hard disk s storage capacity that is cre ated to contain files and data For instance you could create three partitions on your drive one partition for your office documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or of fice you can create a partition for each person who uses the drive Partitioning is optional File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS See the table below for more information Use NTFS if you will be using the drive only with Windows 2000 Windows XP or Windows Vista performance will generally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and Mac 10 3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista Maximum single file size is
26. supply to a wall outlet and to the hard drive Fig 03 3 Turn on the drive by pressing the power switch on the back of the drive Fig 04 4 Move on to the next step section 2 2 Connecting the USB ca ble CAUTION Only use the AC adapter supplied with your specific LaCie hard drive Do not use a power supply from another LaCie drive or another manufacturer Using any other power cable or pow er supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie hard drive Failure to remove the adapter may result in damage to your drive and will void your warranty Getting Connected page 9 SHARCK User Manual 2 2 Connecting the USB cable 1 Attach one end of the USB cable to an available USB 2 0 port on your computer Fig 05 Connect the other end of the USB cable to the USB 2 0 port on the back of the LaCie Starck After a few seconds the hard disk will mount on your computer and appear in My Computer Computer Windows users or on your desktop Mac users Proceed to section 2 3 Launching LaCie Setup Assistant Getting Connected page 10 CD StARCK User Manual 2 3 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format your drive The Setup Assistant should only be run once and will Optimize your drive accordi
27. tion 1 1 Box Content for more information Review the installation steps on section 2 1 Turning the Drive On Check both ends of the USB and power supply cables to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help Disconnect any other USB devices and see if the drive s performance increases If your drive is connected to a USB 1 1 port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB 1 1 transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them See section 1 3 Minimum System Requirements SHARCK User Manual Contacting Customer Support 9 PI page 23 6 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 5 Troubleshooting 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and securely attached If you have asked yourself all of the pertinent
28. tion only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liabil ity resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the prod uct design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equip ment Regulations FCC Statement LaCie Starck Hard Disk This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 The devices may not cause harmful inter ference 2 The devices must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur i
29. ur LaCie reseller or LaCie Technical Sup port section 6 Contacting Customer Support for more information SHARCK User Manual 5 Troubleshooting If your LaCie hard drive is not working correctly please refer to the following checklist to determine the source of the problem If you have gone through all of the points on the checklist and your drive still does not work properly please check the FAQs that are regu larly published on our website www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Customer Support see section 6 Contacting Customer Sup port for details 5 1 Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the product you purchased please check our website for the most current ver sion of the user manual www lacie com Troubleshooting page 20 A User Manual 5 2 Mac Troubleshooting Problem The drive is not recog nized by the computer The drive is not recog nized by the computer Error messages under
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