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HP Pavilion dv6-1340sa

1. Computers Computers with discrete with UMA Category Description graphics graphics Product Name HP Pavilion dv6 Entertainment PC Processors AMD Turion II Ultra Dual Core Mobile processors M640 2 6 GHz with 2 MB L2 cache v v M620 2 5 GHz with 2 MB L2 cache v v M600 2 4 GHz with 2 MB L2 cache v v AMD Turion Il Dual Core Mobile processors M520 2 3 GHz with 1 MB L2 cache v v M500 2 2 GHz with 1 MB L2 cache v v AMD Athlon Il Dual Core Processor for Notebook PCs M320 2 1 GHz with 1 MB L2 cache v v M300 2 0 GHz with 1 MB L2 cache v v AMD Sempron processor M100 2 0 GHz with 512 GB L2 cache v v Chipset Northbridge AMD RX881 Chipset v Northbridge AMD RX880M Chipset v Southbridge SB710 v v Graphics ATI Mobility Radeon HD 4650 M96 with 1 GB of dedicated video v memory ATI Mobility Radeon HD 4530 M92 with 512 MB of dedicated video v memory AMD internal graphics with 128 MB SidePort video memory v Unified memory architecture UMA with shared video memory ATI v Radeon HD 4200 graphics E Up to 251 MB for 1024 MB system RAM E Up to 358 MB for gt 2048 MB system RAM E Memory size changes dynamically E Support for BD playback with HD Decode and DX10 v v Panel 15 6 inch WXGA 1366 x 768 BrightView LED v v Support for lighted logo on display enclosure v v Typical brightness 200 nits v v Continued Maintenance and Service Guid
2. eSATA USB port select models only Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device Depending on your computer model the computer may include a USB port only USB port Connects an optional USB device 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder ExpressCard slot Supports optional ExpressCard 54 cards 000 Digital Media Slot Supports the following optional digital card formats W Memory Stick MS W Memory Stick Pro MSP W MultiMedia Card MMC E Secure Digital SD Memory Card W Secure Digital High Capacity SDHC Memory Card W xD Picture Card XD W xD Picture Card XD Type H W xD Picture Card XD Type M Maintenance and Service Guide 2 7 External component identification Bottom components Item Component o Hard drive bay Function Holds the hard drive O Vents 8 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation e Battery bay Holds the battery 4 Memory module compartment Contains the memory module slots Also holds the WLAN module TV tuner card select models only and the Intel Turbo Memory card select models only ZN
3. Maintenance and Service Guide 4 37 Removal and replacement procedures Remove the system board 1 Disconnect the following cables from the system board Modem module cable Audio infrared board cable Q The audio infrared board cable connects to a LIF connector on the system board USB board cable Q The USB board cable connects to a LIF connector on the system board O Power connector cable 2 Remove the Phillips PM2 5x7 0 screw O that secures the system board to the base enclosure 3 Lift up on the right side of the system board until it rests at approximately a 45 degree angle 4 Lift the system board to the right and up and out of the base enclosure 9 Reverse this procedure to install the system board 4 38 Maintenance and Service Guide Removal and replacement procedures TV tuner module cable Q The TV tuner module cable is available in the Cable Kit spare part number 533466 001 Before removing the TV tuner module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following c
4. System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state E Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery B Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image 1f you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create Q Computers with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Q If your computer doe
5. 570228 121 Black textured keyboard for use in French Canada 570228 131 Black textured keyboard for use in Portugal 570228 141 Black textured keyboard for use in Turkey 570228 161 Black textured keyboard for use in Latin America 570228 171 Black textured keyboard for use in Saudi Arabia 570228 201 Black textured keyboard for use in Brazil 570228 211 Black textured keyboard for use in Hungary 570228 221 Black textured keyboard for use in the Czech Republic 570228 251 Black textured keyboard for use in Russia 570228 281 Black textured keyboard for use in Thailand 570228 291 Black textured keyboard for use in Japan 570228 B31 Black textured keyboard for use internationally 570228 A41 Black textured keyboard for use in Belgium 570228 AB1 Black textured keyboard for use in Taiwan Continued Maintenance and Service Guide Illustrated parts catalog Spare part number Description 570228 AD1 Black textured keyboard for use in South Korea 570228 BA1 Black textured keyboard for use in Slovenia 570228 DH1 Black textured keyboard for use in the Netherlands 570228 DJ1 Black textured keyboard for use in Greece 570390 001 Display enclosure for use only with white computer models includes wireless antenna transceivers and cables and logo LED board and cable 570391 001 Display enclosure for use only with black computer models includes wireless antenna
6. Maintenance and Service Guide Connector pin assignments HDMI Pin Signal 1 Transition minimized differential signal TDMS data 2 2 Transition minimized differential signal TDMS data 2 shield 3 Transition minimized differential signal TDMS data 2 4 Transition minimized differential signal TDMS data 1 5 Transition minimized differential signal TDMS data 1 shield 6 Transition minimized differential signal TDMS data 1 shield 7 Transition minimized differential signal TDMS data 0 8 Transition minimized differential signal TDMS data 0 shield 9 Transition minimized differential signal TDMS data 0 10 Transition minimized differential signal TDMS Clock 11 Transition minimized differential signal TDMS data clock shield 12 Transition minimized differential signal TDMS data clock Ds Consumer electronics control CEC 14 No connected 15 Display data channel DDC clock 16 Display data channel DDC data ny Ground 18 5V Power 19 Hot plug detect Maintenance and Service Guide 9 3 Connector pin assignments RJ 11 modem Pin Signal 1 Unused Tip Ring Unused Unused oO of A WwW DY Unused RJ 45 network 12345678 Pin Signal 1 Transmit Transmit Receive Unused Unused Receive Unused 0 NI oO A Ww N Unused 9 4 Maintenance and S
7. Requirements for specific countries and regions Country region Accredited agency Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall
8. 5 captive screws O that secure the hard drive cover to the computer 3 Lift the right side of the hard drive cover swing it up and to the left and remove the cover 8 4 Use the Mylar tab O to slide the hard drive to the left to release it from the hard drive bay 5 Disconnect the hard drive cable from the system board Maintenance and Service Guide 4 15 Removal and replacement procedures 6 Remove the hard drive from the hard drive bay 7 If it is necessary to replace the hard drive bracket or any of the hard drive bracket components remove the following Q Hard drive adapter cable O Four rubber isolators Four Phillips PM3 0x3 5 screws that secure the hard drive bracket rails and Mylar cover to the hard drive O Left and right hard drive bracket rails with Mylar cover Reverse this procedure to reassemble and install the hard drive 4 16 Maintenance and Service Guide Removal and replacement procedures WLAN module Description Atheros 9285G 802 11b g WLAN modules Spare part number E For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 518436 001 E For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Island
9. Athlon Il Dual Core M300 2 00 GHz processor with 1 MB L2 cache 578256 001 15 6 inch WXGA BrightView display assembly for use in black computers includes webcam 2 microphones and 2 antenna transceivers and cables 578257 001 15 6 inch WXGA BrightView display assembly for use in white computers includes webcam 2 microphones and 2 antenna transceivers and cables 579159 001 Top cover for use in white computers includes TouchPad and fingerprint reader 579160 001 Top cover for use in black computers includes TouchPad and fingerprint reader 579161 001 Bluetooth cable 583055 001 AMD Turion II Dual Core M520 2 30 GHz processor with 1 MB L2 cache Maintenance and Service Guide 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures Wi Flat bladed screwdriver W Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenanc
10. Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 9 b Hard drive see Hard drive on page 4 15 c Switch cover and keyboard see Switch cover and keyboard on page 4 20 d Display assembly see Display assembly on page 4 25 e Top cover see Top cover on page 4 30 Remove the USB board 1 Disconnect the USB board cable O from the LIF connector on the system board 2 Remove the Phillips PM2 5x7 0 screw that secures the USB board to the base enclosure 3 Remove the USB board O from the base enclosure Reverse this procedure to install the USB board Maintenance and Service Guide 4 35 Removal and replacement procedures Power connector cable Description Spare part number Power connector cable 533465 001 Q Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it
11. Family PCI E GBE NIC 2000 2FFF PCI Standard PCI to PCI Bridge 3000 6FFF PCI Standard PCI to PCI Bridge 7000 70FF ATI Mobility Radeon HD 4650 Series 7000 7FFF PCI Standard PCI to PCI Bridge 8010 801F Standard AHCI1 0 Serial ATA Controller 8030 8037 Standard AHCI1 0 Serial ATA Controller 8038 803F Standard AHCI1 0 Serial ATA Controller 8048 804B Standard AHCI1 0 Serial ATA Controller 804C 804F Standard AHCI1 0 Serial ATA Controller Memory address 000A0000 000BFFFF System memory map specifications System function ATI Mobility Radeon HD 4650 Series 000A0000 000BFFFF PCI bus 000A0000 000BFFFF PCI standard PCI to PCI bridge 000C0000 000C3FFF PCI bus 000C4000 000C7FFF PCI bus 000C8000 000CBFFF PCI bus 000CC000 00CFFFF PCI bus 000D0000 000D3FFF PCI bus 000D4000 000D7FFF PCI bus 000D8000 000DBFFF PCI bus 000DC000 000DFFFF PCI bus 000E0000 000E3FFF PCI bus 000E0000 000FFFFF System board 000E4000 000E7FFF PCI bus 000E8000 000EBFFF PCI bus 000ECO000 000EFFFF PCI bus C0000000 CFFFFFFF ATI Mobility Radeon HD 4650 Series C0000000 CFFFFFFF PCI standard PCI to PCI bridge C0000000 F6FFFFFF PCI bus D0000000 DOFFFFFF PCI standard PCI to PCI bridge D1000000 D1003FFF Realtek RTL8168D 8111D Family PCI E GBE NIC D1000000 D10FFFFF PCI standard PCI to PCI bridge Continued Maintenance and Service Guide 6 7 Specifications Memory addre
12. Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518436 002 Continued 3 4 Maintenance and Service Guide Illu
13. Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518788 001 Top cover for use only with black computers not equipped with a fingerprint reader includes TouchPad and TouchPad buttons 518965 001 Black molded keyboard for use in the United States 518965 031 Black mol
14. Loosen the four Phillips PM2 5x14 0 spring loaded captive screws O through O that secure the fan heat sink assembly to the system board AS CAUTION Loosen the screws in the order indicated by the callouts to ensure consistent pressure over the processor board A CAUTION Loosen the screws in the order indicated by the callouts to ensure consistent pressure over the processor board 7 Disconnect the fan cable O from the system board 4 42 Maintenance and Service Guide Removal and replacement procedures 8 Remove the fan heat sink assembly Q Q Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly Q The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is applied to the fan heat sink assembly to correspond with components on the system board as follows capacitors and their contacts O the processor and contact and the graphics subsystem chip and contact Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Reverse this procedure to install the fan heat sink assembly Maintenance and Service Guide 4 43 Removal and replacement procedu
15. To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support e Battery release latch Releases the battery from the battery bay 2 8 Maintenance and Service Guide External component identification Display components Item Component o Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on Internal microphones 2 Record sound Integrated webcam light On The integrated webcam is in use eo0 0 Integrated webcam Records audio and video and captures still photographs Maintenance and Service Guide 2 9 External component identification Wireless antennas select models only On select computer models at least 2 antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer LIST T Q For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies
16. angle Q WLAN modules are designed with a notch O to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install the WLAN module Maintenance and Service Guide 4 19 Removal and replacement procedures Switch cover and keyboard Description Spare part number Switch cover for use in white computers includes LED board and cable 571747 001 Switch cover for use in black computers includes LED board and cable 571757 001 White painted keyboard 517864 xxx White molded keyboard 517863 xxx Black painted keyboard 518966 xxx Black molded keyboard 518965 xxx Black textured keyboard 570228 xxx Q For a detailed list of available keyboards see Sequential part number listing on page 3 12 Before removing the switch cover and keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then 4 5 6 unplugging the AC adapter from the computer Remove the battery see Battery on page 4 7 Remove the memory module compartment cover see Memory module on page 4 11 Remove the hard drive cover see Hard drive on page 4 15 Remove the switch cover and keyboard 1
17. by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Q Select Start gt All Programs gt Recovery Manager gt Recovery Manager a Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 8 4 Maintenance and Service Guide 1394 9 Connector pin assignments Signal Power Ground oO ao A O N Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Maintenance and Service Guide Connector pin assignments Audio out headphone External monitor 12 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Pin Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog ool NI oao aoa BA OC Io 5 VDC eo Ground a Monitor detect N DDC 2B data Co Horizontal sync A Vertical sync al DDC 2B clock 9 2
18. display screws listed in this section are available in the Screw Kit spare part number 516498 001 Display screw are available in the Display Screw Kit spare part number 512362 001 Phillips PM2 0x3 0 screw m mm liii Color Quantity Length Thread Head diameter Silver 13 3 0 mm 2 0 mm 5 0 mm T ne 1 LC an in m l Eu m Where used 2 screws that secure the optical drive bracket to the computer Maintenance and Service Guide 7 1 Screw listing i J te Where used 3 screws that secure the keyboard to the computer Where used 1 One screw that secures the WLAN module to the system board 2 One screw that secures the TV tuner module to the system board Where used 4 screws that secure the display hinges to the display bezel 7 2 Maintenance and Service Guide Screw listing Where used 2 screws that secure the wireless antennas to the display cover Phillips PM2 5x3 0 screw ze in mm Hild Color Quantity Length Thread Black 2 3 0 mm 2 5 mm Where used 2 screws that secure the modem to the system board Head diameter 5 0 mm Maintenance and Service Guide 7 3 Screw listing Phillips PM2 5x4 0 screw m mm liii Color Quantity Length Thread Head diameter Black 16 4 0 mm 2 5 mm 5 0 mm Where used One screw that secures the power button board to the switch cover 7 4 Maintenance and Service Guide Screw listing Wher
19. drive and hard drive 3 18 kg 7 00 Ibs Input power Operating voltage 18 5 V dc O 3 5 A 65 W or 18 5 V dc O 4 74A 90W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 mto 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide 6 1 Specifications 15 6 inch WXGA display specifications Metric U S Dimensions Height 21 0 cm 8 27 in Width 35 9 cm 14 1 in Diagonal 39 5 cm 15 6 in Number of colors Up to 262 000 Contrast ratio 500 1 typical Brightness 220 nits typical Pixel resolution Pitch 0 255 x 0 255 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 6 5 W Viewing angle 45 horizontal 15 upper vertical 35 lower vertical typical Hard drive specifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm
20. for use in France 517863 061 White molded keyboard for use in Italy 517863 071 White molded keyboard for use in Spain 517863 111 White molded keyboard for use in Switzerland 517863 131 White molded keyboard for use in Portugal 517863 141 White molded keyboard for use in Turkey 517863 161 White molded keyboard for use in Latin America 517863 171 White molded keyboard for use in Saudi Arabia 517863 201 White molded keyboard for use in Brazil 517863 211 White molded keyboard for use in Hungary 517863 221 White molded keyboard for use in the Czech Republic 517863 251 White molded keyboard for use in Russia 517863 281 White molded keyboard for use in Thailand 517863 291 White molded keyboard for use in Japan 517863 A41 White molded keyboard for use in Belgium 517863 AB1 White molded keyboard for use in Taiwan 517863 AD1 White molded keyboard for use in South Korea 517863 BA1 White molded keyboard for use in Slovenia 517863 B31 White molded keyboard for use internationally 517863 DH1 White molded keyboard for use in the Netherlands 517863 DJ1 White molded keyboard for use in Greece 517864 121 White painted keyboard for use in French Canada 517864 201 White painted keyboard for use in Brazil 518108 001 Top cover for use only with white computers not equipped with a fingerprint reader 518434 001 Broadcom 4322 AGN 802 11a b g draft n WLAN module plus Bluetooth for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puer
21. of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description 2 External component identification Top components 53 5o den Ate pes eda eoe bee dee pits qe eie ded quitus 2 1 TouchPad seriada spp T s En MEN eee ee aeu 2 1 agis Coe Dee ette ee Ea et heec nete bete RU 2 2 Buttons speakers and fingerprint reader 0 ee eA 2 3 Keys urticaria dba o Pci utate 2 4 Front compohents eii ebpvP Ve DVRs Re er errem ene eh Se esa Ons 2 5 Rear component sober A ree UR OR prp EEG Sey ee Se ES 2 6 Right side components ic A Sete oi Ao A A ER 2 6 Left side components cai a dd da dd EAR aaa Eee 2 7 Bottom Components ns soc A AA EEEE E A A QE A TE 2 8 Display COMPONEN Si A Se ees a ei et ees 2 9 Wireless antennas select models only 0 0 0 0 0c cece eh n 2 10 Additional hardware components o 2 11 3 Illustrated parts catalog Serial nu
22. org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight O and the liquid crystal display LCD panel o Q The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Maintenance and Service Guide 11 1 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 6 and screws that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 11 2 Maintenance and Service Guide Recycling 4 Disconnect all display panel cables O from the display inverter and remove the inverter O 5 Remove all screws OQ that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Maintenance and Service Guide 11 3 Recycling 9 Use a sharp edged tool to cut the tape O that secures the sides of the display panel
23. part number 3 12 hardware components 2 11 HDMI port assignments 9 3 illustrated 2 7 headphone jack location 2 5 pin assignments 9 2 heat sink removal 441 spare part number 3 17 4 41 VO address specifications 6 6 interrupt specifications 6 5 J jacks audio in 2 5 audio out 2 5 headphone 2 5 microphone 2 5 modem 2 6 network 2 7 RJ 11 2 6 RJ 45 2 7 K key components 2 4 keyboard product description 1 3 removal 4 20 spare part number 3 14 3 16 3 17 spare part numbers 3 3 4 20 keypad keys 2 4 keys esc 2 4 fn 2 4 function 2 4 keypad 2 4 Windows applications 2 4 Windows logo 2 4 L LAN Power Saving 5 3 language changing in Setup Utility 5 1 left side components 2 7 light components 2 2 lights battery 2 2 caps lock 2 2 drive 2 5 power 2 2 volume down 2 2 volume mute 2 2 volume up 2 2 Index 2 Maintenance and Service Guide webcam 2 9 wireless 2 2 M Main menu 5 3 memory map specifications 6 7 memory module product description 1 2 removal 4 11 spare part number 3 13 spare part numbers 3 7 4 11 microphone location 2 9 product description 1 2 microphone jack location 2 5 pin assignments 9 1 model name 3 1 4 5 modem jack location 2 6 pin assignments 9 4 modem module product description 1 2 removal 4 33 spare part number 3 3 3 13 4 33 modem module cable removal 4 40 monitor port location 2 7 pin assignments 9 2 mouse spare pa
24. the arrow keys E To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 B To select an item press enter E To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press fl Displaying system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key from Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running be
25. the screen press esc 2 When the Startup Menu is displayed press f10 Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter NR BW N To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately Maintenance and Service Guide 5 1 Setup Utility Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke Wi To choose a menu or a menu item use
26. then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the memory module compartment cover see Memory module on page 4 11 Remove the TV tuner module 1 Disconnect the TV tuner module antenna cable O from the terminal on the TV tuner module 2 Remove the Phillips PM2 0x3 0 screw that secures the TV tuner module to the computer 3 Lift the edge of the TV tuner module 6 and pull the module away from the slot at an angle Q The TV tuner module is designed with a notch to prevent incorrect insertion into the TV tuner module slot Reverse this procedure to install the TV tuner module Maintenance and Service Guide 4 13 Removal and replacement procedures RTC battery Description Spare part number RTC battery 449729 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the memory module compartment cover see Memory module on page 4 11 Remove the RTC battery Use a non conductive pointed tool to pry the RTC battery
27. to the display panel frame 10 Remove the display panel frame from the display panel 11 Remove the screws O that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover and swing it outward 0 l l l l 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables O from the clip in the display panel 11 4 Maintenance and Service Guide Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Maintenance and Service Guide 11 5 Recycling 19 Disconnect the display panel cable O from the LCD panel 20 Remove the screws that secure the LCD panel to the display rear panel 21 Release the LCD panel O from the display rear panel 22 Release the tape O that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 11 6 Maintenance and Service Guide 1394 pin assignments 9 1 A AC adapter 2 11 AC adapter spare part number 3 11 3 12 administrator password 5 3 antenna components 1 3 spare part number 3 3 audio product description 1 2 audio infrared boa
28. top cover 5 Lift the speaker up and off the top cover O Reverse this procedure to install the speaker Maintenance and Service Guide 4 29 Removal and replacement procedures Top cover Description Spare part number For use only with white computers equipped with a fingerprint reader 579159 001 For use only with white computers not equipped with a fingerprint reader 518108 001 For use only with black computers equipped with a fingerprint reader 579160 001 For use only with black computers not equipped with a fingerprint reader 518788 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 9 b Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 a 9 Display assembly see Display assembly on page 4 25 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the 10 Phillips PM2 5x7 0 screw
29. transceivers and cables and logo LED board and cable 571186 001 System board for use with computers equipped with UMA graphics subsystem memory includes replacement thermal material 571187 001 System board for use with computers equipped with discrete graphics subsystem memory and 1 GB of dedicated memory includes replacement thermal material 571188 001 System board for use with computers equipped with discrete graphics subsystem memory and 512 MB of dedicated memory includes replacement thermal material 571742 001 Webcam microphone module includes cable 571747 001 Switch cover for use in white computers includes LED board and cable 571757 001 Switch cover for use in black computers includes LED board and cable 574554 001 Display cable 574556 001 Display Hinge Kit includes right and left hinges 575476 001 500 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and four rubber isolators 576251 001 AMD Sempron M100 2 00 GHz processor with 512 KB L2 cache 576252 001 AMD Athlon II Dual Core M320 2 10 GHz processor with 1 MB L2 cache 576253 001 AMD Turion Il Dual Core M500 2 20 GHz processor with 1 MB L2 cache 576254 001 AMD Turion II Ultra Dual Core M600 2 40 GHz processor with 2 MB L2 cache 576255 001 AMD Turion II Ultra Dual Core M620 2 50 GHz processor with 2 MB L2 cache 576256 001 AMD Turion II Ultra Dual Core M640 2 60 GHz processor with 2 MB L2 cache 578024 001 AMD
30. with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a staticproof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostaticsaf
31. 2 Position the computer upside down with the front toward you Remove the following screws O Two Phillips PM2 5x6 5 screws that secure the switch cover to the computer Four Phillips PM2 5x6 5 screws that secure the keyboard to the computer O Three Phillips PM2 5x5 0 screws that secure the switch cover to the computer inside the battery bay 4 20 Maintenance and Service Guide Removal and replacement procedures 3 Turn the computer display side up with the front toward you and open the computer as far as possible 4 Lift the rear edge of the switch cover until it detaches from the computer LG 5 Move the switch cover back so that it rests on the display 6 Remove the three Phillips PM2 0x3 0 screws that secure the keyboard to the computer Sy m gt 7 Lift the rear edge O of the keyboard 8 Slide the keyboard back until the keyboard connector on the system board is accessible Maintenance and Service Guide 4 21 Removal and replacement procedures 9 Release the zero insertion force ZIF connector to which the keyboard cable is connected and disconnect the cable from the system board 10 Remove the keyboard 11 Disconnect the power button board cable 0 from the low insertion force LIF connector on the system board 12 Disconnect the LED board cable from the LIF connector on the system board 13 Remove the switch cover Reverse this procedur
32. B sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Maintenance and Service Guide 6 3 Specifications DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CDR CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random lt 175 ms 230 ms Cache buffer 2MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 6 4 Maintenance and Service Guide Specifications System DMA specifications Hardware DMA4 System interrupt specifications Hardware IRQ DMA System function Direct memory access control
33. Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 4 20 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable O from the system board 2 Slide the Bluetooth module out of the holder 3 Remove the module from the computer 8 Reverse this procedure to install the Bluetooth module 4 24 Maintenance and Service Guide Removal and replacement procedures Display assembly Description Spare part number 15 6 inch WXGA BrightView display assembly for use in white computers includes 578257 001 webcam 2 microphones and 2 wireless antenna transceivers and cables 15 6 inch WXGA BrightView display assembly for use in black computers includes 578256 001 webcam 2 microphones and 2 wireless antenna transceivers and cables Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shu
34. E M600 2 40 GHz 576254 001 AMD Turion Il Dual Core Mobile Processor 1 MB L2 cache ii M520 2 30 GHz 583055 001 E M500 2 20 GHz 576253 001 AMD Athlon II Dual Core Processor for Notebook PCs 1 MB L2 cache E M320 2 10 GHz 576252 001 E M300 2 00 GHz 578024 001 AMD Sempron Processor 512 KB L2 cache E M100 2 00 GHz 576251 001 15 WLAN module Intel Wi Fi Link 5100 802 11a b g WLAN module for use in all countries and regions 482957 001 Intel Wi Fi Link 5100 802 11a b g n WLAN module for use in all countries and regions 480985 001 Atheros 9285G 802 11b g plus Bluetooth with antennas E For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 518436 001 B For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia
35. Manager works from recovery discs that you create or from a dedicated recovery partition select models only on the hard drive However computers that include a solid state drive SSD may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Q Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering using the partition on the hard drive select models only Q Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive accessed
36. N E One slot for TV tuner Ports VGA 15 pin supporting 1920 x 1200 resolution at 75Hz v VGA 15 pin supporting 1600 x 1200 resolution at 75Hz v Hot Plug Unplug and auto detect for correct output to wide aspect vs v v standard aspect video High Definition Multimedia Interface HDMI v1 3b supporting 1080p v v with HDCP key eSATA port combo with fourth USB port v v Four USB 2 0 ports v v IEEE 1394a v RJ 11 modem select models only v v RJ 45 Ethernet v v Consumer infrared v v MCX connector for TV antennas select models only v v Two stereo headphone jacks audio out v v Microphone input audio in v v AC adapter plug v v Docking Expansion port 3 supports the HP Notebook Expansion Base and HP v v Notebook QuickDock Keyboard pointing 16 inch full size keyboard with numeric keypad v v devices Standard IMR keyboard v v TouchPad supports 2 way scrolling v v Continued Maintenance and Service Guide 1 3 Product description Computers Computers with discrete with UMA Category Description graphics graphics UV painted keyboard select models only v v Textured non painted keyboard select models only v v Taps enabled as default v v Power requirements 90 W AC adapter v 65 W AC adapter v 6 cell 2 55 Ah Li ion battery with target life of 2 75 hours v 6 cell 2 55 Ah Li ion battery with target life of 3 5 hours v 6 cell 2 20 Ah Li ion battery with target li
37. O invent HP Pavilion dv Entertainment PC Maintenance and Service Guide Document Part Number 577850 001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures O Copyright 2009 Hewlett Packard Development Company L P AMD AMD Athlon AMD Sempron AMD Turion and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2009 Document Part Number 577850 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or
38. Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom BCM4312 802 11b g WLAN modules W For use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam 504593 003 Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States W for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina 504593 004 Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Domini
39. Recovery Creatina recovery CISCS p ree erm pe LU ree veg We me HEP tegen De HUS URS E RT eV tne DE 8 1 Backing up your information 0 0 0 cece eh te 8 2 Using Windows Backup and Restore o oocoocccococonco eh 8 2 Using system restore DOIDIS ss swoi narsa uv Peck Cur fuss er re A Cu MAROC Oe eR oed eG 8 3 Performing a Tecos oa dde 8 4 Recovering using the recovery discs llle eh 8 4 Recovering using the partition on the hard drive select models only 0 5 8 4 9 Connector pin assignments 1394 5 ns evt eee d uae ee NOE cele ete de ee vede e e vele t eta oi et adc ee ren ure 9 1 Audio in microphone ardid ds Mee i esos e eee Rer ei eee 9 1 Audio out headphone ooo 9 2 External Moni iaa a AA da US do Rada DAR aber MAR RP ER ipa a 9 2 HDMILEE ri is Geol 2 eit o o a Roll a o eL 9 3 RJST T modem tit Rx RET RT AA o UE Need REN 9 4 RJ 45 neWOtLk s nes ob AE ENEA E NE E E EA Deed D BAG PO enh ES 9 4 Universal Serial BUS unio ia EE Ea 9 5 10 Power cord set requirements Requirements for all countries and regions 0 eee eee eh 10 1 Requirements for specific countries and regionS 0 0 cece cece e 10 2 11 Recycling Battery cc covets eiae bia nd ete en ege Died Ola a eto tace dre Ene wee ns a hk 11 1 Display nes ese eee eec spes ct er ita thay e aloe ita E ORRE 11 1 Index Maintenance and Service GuideMaintenance and Service Guide 3 Product description
40. Service Guide Index 3 Index power requirements 1 4 processors 1 1 product name 1 1 security 1 4 serviceability 1 4 TV tuner 1 3 webcam 1 2 wireless 1 3 product name 1 1 3 1 4 5 rear components 2 6 recovery from the recovery discs 8 4 procedure 8 4 recovery discs 8 4 recycling battery 11 1 display 11 1 removal replacement preliminaries 4 1 procedures 4 5 restore points 8 3 restoring factory settings 5 2 right side components 2 6 RJ 11 modem jack location 2 6 pin assignments 9 4 RJ 45 network jack location 2 7 pin assignments 9 4 RTC battery removal 4 14 spare part number 3 7 3 12 4 14 Rubber Feet Kit spare part number 3 14 S Screw Kit spare part number 3 11 3 14 screw listing 7 1 security cable slot 2 6 Security menu Administrator password 5 3 Power On password 5 3 security product description 1 4 serial number 3 1 service considerations 4 1 service tag 3 1 4 5 serviceability product description 1 4 Setup Utility changing the language 5 1 Diagnostics menu 5 4 displaying system information 5 2 exiting 5 3 Main menu 5 3 restoring default settings 5 2 System Configuration menu 5 3 speaker assembly spare part number 3 17 speakers removal 4 29 spare part number 3 3 4 29 specifications Blu ray ROM with LightScribe DVD R SuperMulti Double Layer Drive 6 3 display 6 2 DVD RW and CD RW SuperMulti Double Layer Combo Drive 6 4 hard drive 6 2 I O address 6 6 inter
41. This number describes the duration of the warranty period for the computer Maintenance and Service Guide 4 5 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 516499 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below 4 6 Maintenance and Service Guide Removal and replacement procedures Battery Description Spare part number 12 cell 95 Wh 8 8 Ah Li ion battery 484172 001 6 cell 55 Wh 2 55 Ah Li ion battery 484171 001 6 cell 47 Wh 2 20 Ah Li ion battery 484170 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch O to release the battery 3 Pivot the battery upward and remove it from the computer O To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The batter
42. Weight 1019 101g 101g Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 1 048 576 000 625 142 448 488 397 168 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Q Certain restrictions and exclusions apply Contact technical support for details 6 2 Maintenance and Service Guide Specifications Applicable disc Blu ray ROM DVD R RW SuperMulti DL Drive specification Read Write CD DA CD E G CD MIDI CDTEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HDROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW BD ROM BD R BD RE CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random lt 170ms lt 170ms lt 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 K
43. aco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518436 001 Atheros 9285G 802 11b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 518436 002 Atheros 9285G 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile C
44. and disconnect the display panel cable Remove the tape O that secures the cable to the display panel The display panel cable is available using spare part number 574554 001 Reverse this procedure to reassemble and install the display assembly 4 28 Maintenance and Service Guide Removal and replacement procedures Speaker Description Spare part number Speaker assembly 533865 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 9 b Hard drive see Hard drive on page 4 15 c Switch cover and keyboard see Switch cover and keyboard on page 4 20 d Display assembly see Display assembly on page 4 25 Remove the speaker 1 Turn the computer right side up with the front toward you 2 Disconnect the speaker cable from the system board O 3 Remove the four Phillips PM2 5x6 0 screws that secure the speaker to the top cover 4 Remove the Phillips PM2 5x4 0 screw that secures the speaker to the
45. anty period for the computer Maintenance and Service Guide 3 1 Illustrated parts catalog Computer major components o 4 AU o 3 2 Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number 1 Display assembly 15 6 inch WXGA BrightView includes webcam 2 microphones and 2 wireless antenna transceivers and cables For use in white computers 578257 001 For use in black computers 578256 001 2 Switch cover includes LED board and cable For use in white computers 571747 001 For use in black computers 571757 001 3 Power button board includes cable 512834 001 4 Keyboard includes keyboard cable Q For a detailed list of available keyboards see Sequential part number listing on page 3 12 White painted keyboard 517864 xxx White molded keyboard 517863 xxx Black painted keyboard 518965 xxx Black molded keyboard 518966 xxx Black textured keyboard 570228 xxx 5 Bluetooth module 537921 001 Q The Bluetooth module cable is available using spare part number 579161 001 6 Top cover includes TouchPad and TouchPad buttons For use only with white computer models equipped with a fingerprint reader 579159 001 For use only with white computer models not equipped with a fingerprint reader 518108 001 For use only with black computer models equipped with a fingerprint reader 579160 001 For use only with
46. apan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518437 002 Maintenance and Service Guide Removal and replacement procedures Description Spare part number Broadcom 4322 AGN 802 11a b g draft n WLAN modules W For use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam 518434 001 Puerto Rico Trinidad and Tobag
47. are part number 504593 004 Description Broadcom BCM4312 802 11b g WLAN module plus Bluetooth plus 2 antennas for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt EI Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway O
48. aterials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 112 screws in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Q9 product KIMAANA CNN Ls xxxxocoeexxx MNENE TENANTE e PIRE 3 3x0000000x TTT 3 rte XXXXXXXX Component Description O Product name This is the product name affixed to the front of the computer O Serial number s n This is an alphanumeric identifier that is unique to each product Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed O Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Warranty period
49. black computer models not equipped with a fingerprint reader 518788 001 7 Speaker assembly 533865 001 Plastics Kit includes 511890 001 8a ExpressCard slot bezel 8b Memory module compartment cover 8c Hard drive cover Q See Plastics Kit on page 3 9 for more information 9 ExpressCard module 464793 002 10 USB board includes cable 516497 001 11 System board includes replacement thermal material For use in computers equipped with UMA graphics subsystem memory 571186 001 For use in computers equipped with discrete graphics with 1 GB of dedicated memory 571187 001 For use in computers equipped with discrete graphics with 512 MB of dedicated memory 571188 001 12 Modem module The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 533466 001 For more information see Cable Kit on page 3 10 For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 Continued Maintenance and Service Guide 3 3 Illustrated parts catalog Item 13 Description Power connector cable Spare Part Number 533465 001 14 Processor includes replacement thermal material AMD Turion II Ultra Dual Core Mobile Processor 2 MB L2 cache ii M640 2 60 GHz 576256 001 ii M620 2 50 GHz 576255 001
50. board cris gorane ne den pier sep rd aet e doses Dota 4 20 Power button board Eh a Abt NR EVE ING CENTRE 4 23 Bluetooth mod ul e 5 45 555 2 tee A TES is ETUR 4 24 Display assembly vinos Ime eb ow AURA ARE ING RUE EIN eon ERU T ER ER e 4 25 Speaker 5222 5 E A ex hile ti ies 4 29 TOP COMET e tee wis td ss a 4 30 Modem module 1223 A S p ss Dd ea ia ele Ea in 4 33 Audio intrated board ul E ex eR ere eb Ee ER ER EA ER Rr E 4 34 USB board ooi CE UE UU ee UE 4 35 POWEF connectorcable 1 ere Eu err rpm eal oe La e LAU re Rae Vos e Ra S 4 36 System boardy 2i oe Erb beret etum et gre erba ee ta 4 37 TN tuner Mod ae e cati dara e CT e RO Sete E RUN n CB UR 4 39 Modem module cable veis ts a avs orta P 4 40 PFan heat SIDE zu deep d pep teta de IN ob ED Priv P deb eae ated 4 41 PIOCeSSOL S haps ee phe exse a a Ss ea ond err def Sean nate 4 44 Setup Utility Starting the Setup Utility snc vical Wee tel ee EA WR EAE SEE ara tens 5 1 Using the Setup Utility i cR Seb eee be od Dee SOE bet en ele bee ed eee 5 1 Changing the language of the Setup Utility 0 2 eee eee 5 1 Navigating and selecting in the Setup Utility 0 0 cee ee eee 5 2 Display system information o 5 2 Restoring default settings in the Setup Utility llsleeeeee e 5 2 Exiting the Setup Utility i aee ex peter as 5 3 Setup Utility MENUS lt td drid e bae enero inea 5 3 Main men 2 229 web SOT eb Detur Iden tee dette des Pes
51. can Republic East Timor Ecuador Egypt EI Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yeme
52. creating recovery discs 8 1 creating recovery points 8 3 D Diagnostics menu 5 4 Digital Media Slot 2 7 Maintenance and Service Guide Index 1 Index display assembly removal 4 25 spare part number 3 18 4 25 display bezel spare part number 3 14 display cable spare part number 3 8 3 18 display components 2 9 display enclosure spare part number 3 18 Display Hinge Kit spare part number 3 8 3 18 4 28 display panel 3 8 display panel cable disconnecting 4 25 display panel spare part number 3 8 3 17 Display Rubber Kit spare part number 3 14 Display Screw Kit spare part number 3 14 display specifications 6 2 drive light 2 5 DVD RW and CD RW SuperMulti Double Layer Combo Drive removal 4 9 spare part number 3 7 3 13 4 9 specifications 6 4 electrostatic discharge 4 2 enclosure spare part number 3 17 esc key 2 4 Ethernet product description 1 3 ExpressCard module spare part number 3 12 ExpressCard slot 2 7 external media cards product description 1 3 external monitor port location 2 7 pin assignments 9 2 F fan heat sink spare part number 3 17 fn key 2 4 front components 2 5 function keys 2 4 G graphics product description 1 1 grounding equipment and methods 4 2 H hard drive precautions 4 2 product description 1 2 removal 4 15 spare part number 3 13 3 18 spare part numbers 3 6 4 15 hard drive backup 8 3 hard drive bracket removal 4 16 Hard Drive Hardware Kit spare
53. cs subsystem memory and 571188 001 512 MB of dedicated memory For use with computers equipped with UMA graphics subsystem memory 571186 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 9 b Hard drive see Hard drive on page 4 15 c Switch cover see Switch cover and keyboard on page 4 20 d Display assembly see Display assembly on page 4 25 e Top cover see Top cover on page 4 30 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board W TV tuner module see TV tuner module on page 4 13 Memory module see Memory module on page 4 11 RTC battery see RTC battery on page 4 14 WLAN module see WLAN module on page 4 17 Bluetooth module see Bluetooth module on page 4 24 Modem module see Modem module on page 4 33 Processor see Processor on page 4 44
54. de 2 1 External component identification Lights Item Component Description o Power lights 2 E On The computer is on E Blinking The computer is in the Sleep state E Off The computer is off or in Hibernation O Battery light W On A battery is charging E Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly W Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power Source the light stays off until the battery reaches a low battery level e Drive light E Blinking The hard drive or optical drive is being accessed E Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive Caps lock light On Caps lock is on 5 Volume mute light E White Computer sound is on W Amber Computer sound is off Q Volume down light On The volume scroll zone is being used to decrease speaker volume 7 Volume up light On The volume scroll zone is being used to increase speaker volume e Wireless light W Blue An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is turned on W Amber All wireless devices are turned off 9 Num lock light On The integrated num
55. ded keyboard for use in the United Kingdom 518965 041 Black molded keyboard for use in Germany 518965 051 Black molded keyboard for use in France 518965 061 Black molded keyboard for use in Italy 518965 071 Black molded keyboard for use in Spain 518965 111 Black molded keyboard for use in Switzerland 518965 131 Black molded keyboard for use in Portugal 518965 141 Black molded keyboard for use in Turkey 518965 161 Black molded keyboard for use in Latin America 518965 171 Black molded keyboard for use in Saudi Arabia 518965 211 Black molded keyboard for use in Hungary 518965 221 Black molded keyboard for use in the Czech Republic 518965 251 Black molded keyboard for use in Russia 518965 291 Black molded keyboard for use in Japan 518965 A41 Black molded keyboard for use internationally 518965 AB1 Black molded keyboard for use in Taiwan 518965 B31 Black molded keyboard for use internationally 518965 BA1 Black molded keyboard for use in Slovenia 518965 DH1 Black molded keyboard for use in the Netherlands 518965 DJ1 Black molded keyboard for use in Greece Continued 3 16 Maintenance and Service Guide Illustrated parts catalog Spare part number Description 518966 121 Black painted keyboard for use in French Canada 518966 171 Black painted keyboard for use in Saudi Arabia 518966 201 Black painted keyboard for use i
56. down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optical drive see Optical drive on page 4 9 Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 30 USB board see USB board on page 4 35 Remove the power connector cable mono st p 1 Remove the power connector cable O from the clips and routing channel built into the base enclosure 2 Remove the Phillips PM2 5x7 0 screw that secures the power connector and bracket to the base enclosure 3 Remove the power connector bracket O 4 Remove the power connector cable assembly 6 Reverse this procedure to install the power connector cable 4 36 Maintenance and Service Guide Removal and replacement procedures System board Q The system board spare kit includes replacement thermal material Description Spare part number For use with computers equipped with discrete graphics subsystem memory and 1 GB 571187 001 of dedicated memory For use with computers equipped with discrete graphi
57. dule follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optical drive see Optical drive on page 4 9 Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 Display assembly see Display assembly on page 4 25 eo ao f Top cover see Top cover on page 4 30 Remove the modem module 1 Disconnect the modem module cable O from the modem module 2 Remove the two Phillips PM2 5x3 0 screws that secure the modem module to the system board 3 Lift the modem module straight up to disconnect it from the system board Reverse this procedure to install the modem module Maintenance and Service Guide 4 33 Removal and replacement procedures Audio infrared board Description Spare part number Audio infrared board for use in computers with discrete graphics subsystems 512836 001 includes cable Audio infrared board for use in computers with UMA graphics subsystems 511892 001 includes cable Before remo
58. e 4 3 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation B When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective m
59. e b dis tt dena 5 3 Security MENU e re 5 3 System Configuration menu 2 0 cece HH e een T nes 5 3 Diagnostics menu usos b ec Ache ota awe eee ote Aid La we awa 5 4 Specifications Computer specifications ebrei a ld sda ess dde Rind nde o Ea 6 1 15 6 inch WXGA display specifications 0 0 0 eee cee eect nen eee 6 2 Harddrive specifications 242i eui RE ERO e tabe rra enol a Sina ac Pina eee 6 2 Blu ray ROM DVD RW SuperMulti DL Drive specification 0 0 0 eee eee 6 3 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 6 4 System DMA specifications oomomornoron ree hh re eee ea rhe e 6 5 System interrupt specifications ss ses reen tecen ti Tira er e 6 5 System I O address specifications 0 0 ec e eree 6 6 System memory map specifications c l I eens 6 7 Screw listing Phillips PM2 0x3 0 SCteW repe Series BAG eR REIR RE ER te E E Quieres 7 1 Phillips PM2 5x3 0 SCEEW 22 Socr trae Sede Ota exc es Res WES pucr ud Octob sa Ris ena RI 7 3 Phillips PM2 5X4 O SCteW tuviste Da dst ene ibo Shed deta to ha eee Bod aes 7 4 Phillips PM2 5x06 0 SCteW ista coa iria Rete Echoes EAA a o brc Be brc Voies 7 6 Phillips PM2 IOWA A A O ids 7 71 Phillips PM2 5x7 0 SCteW is aio pe leue ls Lo nea a eh ne we aaa hee AE he es 7 8 Phillips PM3 0X3 5 SCTeW misa teen be suman a eise wie ae obesa aul 7 11 Maintenance and Service GuideMaintenance and Service Guide Contents 8 Backup and
60. e containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostaticsafe container Maintenance and Service Guide Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts
61. e instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide 4 1 Removal and replacement procedures Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered
62. e to install the switch cover and keyboard 4 22 Maintenance and Service Guide Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 512834 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 4 20 Remove the power button board 1 Turn the switch cover upside down with the front toward you 2 Remove the Phillips PM2 0x4 0 screw O that secures the power button board to the switch cover 3 Remove the power button board 6 and cable Reverse this procedure to install the power button board Maintenance and Service Guide 4 23 Removal and replacement procedures Bluetooth module Q The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 579161 001 Description Spare part number Bluetooth module 537921 001 Before removing the
63. e used One screw that secures the top cover to the computer Where used 6 screws that secure the display panel to the display enclosure Maintenance and Service Guide 7 5 Screw listing Where used One screw that secures the speaker to the computer Phillips PM2 5x6 0 screw Color Quantity Length Thread Silver 4 6 0 mm 2 5 mm Where used 4 screws that secure the speaker to the top cover Head diameter 5 0 mm Maintenance and Service Guide Screw listing Phillips PM2 5x5 0 screw m mm liii Color Quantity Length Thread Silver 10 5 0 mm 2 5 mm Where used 8 screws that secure the display panel brackets to the display panel enclosure if EF Where used 2 screws that secure the display panel to the display panel enclosure Head diameter 5 0 mm Maintenance and Service Guide Screw listing Phillips PM2 5x7 0 screw mm ST TT TTT Uu Color Quantity Length Thread Head diameter Silver 26 7 0 mm 2 5 5 0 mm Where used 1 One screw that secures the USB board to the system board 2 One screw that secures the system board to the computer 3 One screw that secures the audio infrared board to the computer Where used 4 screws that secure the keyboard to the computer 7 8 Maintenance and Service Guide Screw listing gt Where used 4 screws that secure the display assembly to the computer Where used One screw that secures the powe
64. eMaintenance and Service Guide 1 1 Product description Computers Computers with discrete with UMA Category Description graphics graphics Webcam Standard VGA camera v v Fixed no tilt v v Activity LED v v 640 x 480 by 24 frames per second v v Memory 2 customer accessible upgradeable memory module slots v v Supports dual channel memory v v PC2 6400 800 MHz DDR2 v v Supports up to 8 GB of system RAM in the following configurations v v E 8192 MB total system memory 4096 MB x 2 dual channel E 6144 MB total system memory 2048 MB x 1 4096 MB x 1 E 4096 MB total system memory 2048 x 2 dual channel E 3072 MB total system memory 2048 x 1024 IW 2048 MB total system memory 1024 x 2 dual channel E 2048 MB total system memory 2048 x 1 E 1024 MB total system memory 1024 x 1 Hard drives Supports all Serial ATA SATA 9 5 mm 6 35 cm 2 50 inch hard v v drives Supports one hard drive v v Support for HP ProtectSmart Hard Drive Protection v v Single hard drive configurations v v E 500 GB 7200 rpm E 500 GB 5400 rpm E 320 GB 7200 rpm E 320 GB 5400 rpm BW 250 GB 7200 rpm E 250 GB 5400 rpm Optical drives Fixed removal of 1 screw required v v 12 7 mm tray load v v Serial ATA v v Supports the following drives v v m DVD RW and CD RW SuperMulti Double Layer Combo Drive E Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive Microphone 2 omnidirectio
65. erboard resources 020 021 Program interrupt controller 02E 02F Motherboard resources 040 043 System timer 060 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard with HP QLB 061 System speaker 062 Microsoft ACPI Compliant Embedded Controller 064 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard with HP QL 066 Microsoft ACPI Compliant Embedded Controller 070 071 System CMOS real time clock 072 073 Motherboard resources 080 Motherboard resources 081 08F Direct memory access controller 092 Motherboard resources 0A0 0A1 Program interrupt controller OBO 0B1 Motherboard resources 0CO O0DF Direct memory access controller OFO OFE Numeric data processor 380 387 ENE CIR Receiver 380 387 Motherboard resources 3B0 3BB ATI Mobility Radeon HD 4650 Series 3B0 3BB PCI Standard PCI to PCI Bridge 3C0 3DF ATI Mobility Radeon HD 4650 Series 3C0 3DF PCI Standard PCI to PCI Bridge 400 4CF Motherboard resources 4D0 4D1 Motherboard resources 4D6 Motherboard resources 680 6FF Motherboard resources 77A Motherboard resources C00 C01 Motherboard resources C14 Motherboard resources C50 C52 PCI Bus on MS ACPI Compliant System C6C Motherboard resources C6F Motherboard resources Continued 6 6 Maintenance and Service Guide Specifications I O address hex System function shipping configuration CDO CD8 Motherboard resources ODOO FFFF PCI bus 2000 20FF Realtek RTL8168D 8111D
66. eric keypad is enabled or num lock is enabled on a connected optional numeric keypad The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed 2 2 Maintenance and Service Guide External component identification Buttons speakers and fingerprint reader Item Component 1 Speakers 2 Q r Description Produce sound 12 Power button W When the computer is off press the button to turn on the computer W When the computer is on press the button briefly to initiate Sleep W When the computer is in the Sleep state press the button briefly to exit Sleep W When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about power settings select Start Control Panel System and Security Power Options Volume mute button Mutes and restores speaker sound 6 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to
67. ervice Guide Connector pin assignments Universal Serial Bus 12 34 Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Maintenance and Service Guide 9 5 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions W The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft B All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used Wi The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region W The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 10 1 Power cord set requirements
68. ews through O that secure the fan heat sink assembly to the system board a CAUTION Loosen the screws in the order indicated by the callouts to ensure consistent pressure over the processor board 3 Disconnect the fan cable from the system board 4 Remove the fan heat sink assembly Q Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly Maintenance and Service Guide 4 41 Removal and replacement procedures Q The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is applied to the fan heat sink assembly to correspond with components on the system board as follows capacitors and their contacts 0 the processor and contact O the graphics subsystem chip and contact amp and capacitors and their contacts and O Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Q Steps 6 through 10 apply only to models with UMA subsystem memory on the system board Steps 1 through 5 apply only to models with discrete subsystem memory on the system board 5 Turn the system board upside down with the expansion port and external monitor port toward you 6
69. fe of 2 2 hours v 6 cell 2 20 Ah Li ion battery with target life of 3 hours v 12 cell 8 80 Ah Li ion battery with target life of 4 5 hours v 12 cell 8 80 Ah Li ion battery with target life of 6 hours v Security Security cable slot v v Fingerprint reader select models only v v Operating system Preinstalled Windows 7 v v Windows 7 Basic 32 bit v v Windows 7 Basic 64 bit v v Windows 7 Home Premium 32 bit v v Windows 7 Home Premium 64 bit v v Windows 7 Professional 64 bit v v Serviceability End user replaceable parts AC adapter v v Battery system v v Hard drive v v Memory module v v Optical drive v v Mini Card components v v 1 4 Maintenance and Service Guide 2 External component identification Top components TouchPad Item Component Function 1 TouchPad light E White TouchPad is enabled W Amber TouchPad is disabled O TouchPad Moves the pointer and selects or activates items on the screen Left TouchPad button Functions like the left button on an external mouse 4 TouchPad on off button Enables disables the TouchPad e TouchPad vertical scroll zone Scrolls up or down Q Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change device preferences select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings Maintenance and Service Gui
70. from the socket on the system board Reverse this procedure to install the RTC battery Be sure that the RTC battery is inserted with the sign facing up 4 14 Maintenance and Service Guide Removal and replacement procedures Hard drive Q The hard drive spare part kit includes left and right bracket rails a connector cable Mylar cover with tab and 4 rubber isolators Description Spare part number 500 GB 7200 rpm hard drive 575476 001 500 GB 5400 rpm hard drive 509417 002 320 GB 7200 rpm hard drive select models only 509413 002 320 GB 5400 rpm hard drive 509415 002 250 GB 7200 rpm hard drive select models only 509412 002 250 GB 5400 rpm hard drive 509414 002 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar 483862 001 cover with tab and 4 rubber isolators Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 5x5
71. gin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit the Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings 5 2 Maintenance and Service Guide Setup Utility Exiting the Setup Utility You can exit the Setup Utility with or without saving changes To exit the Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter E To exit the Setup Utility without saving your changes from the current session If the Setup Util
72. in Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504593 004 Continued Maintenance and Service Guide 3 5 Illustrated parts catalog Item Description Broadcom 4322 AGN 802 11a b g draft n WLAN module plus Bluetooth Spare Part Number E For use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 518434 001 E For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guia
73. in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Maintenance and Service Guid
74. increase volume e Wireless button Turns the wireless feature on or off but does not establish a wireless connection A wireless network must be set up in order to establish a wireless connection Q Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support Maintenance and Service Guide External component identification Keys Item Component Function o esc key Displays system information when pressed in combination with the fn key O fn key Executes frequently used system functions when pressed in combination with a function key or the esc key e Windows logo key Displays the Windows Start menu 6 Windows applications key Displays a shortcut menu for items beneath the pointer e Integrated numeric keypad keys Can be used like the keys on an external numeric keypad Q Function keys Execute frequently used system functions when pressed in combination with the fn key 2 4 Maintenance and Service Guide External component identification Front components Item Component 008 OOQ Description 1 Power light W On The computer is on W Blinking The computer is in the Sleep state W Off The computer is off or in Hibernation O Battery light W On A battery is charg
75. ines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518436 002 Atheros 9280AGN 802 11a b g h WLAN modules E For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 518437 001 E For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica J
76. ing W Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly W Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level e Drive light W Blinking The hard drive or optical drive is being accessed W Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive 6 Consumer infrared lens Receives a signal from the remote control e Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Q Audio out headphone jacks 2 Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Q This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support Maintenance and Service Guide 2 5 External component identification Rear component Component Function Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan t
77. ity menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information W View and change the system time and date E View identification information about the computer E View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password Maintenance and Service Guide 5 3 Setup Utility System Configuration menu Select Language Support To do this Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor C6 sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the compu
78. l drive see Optical drive on page 4 9 Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 30 USB board see USB board on page 4 35 System board see System board on page 4 37 m h o 0 972g Remove the modem module cable 1 Release the cable from the clips O built into the base enclosure 2 Remove the modem module cable from the clips and routing channel built into the base enclosure Reverse this procedure to install the modem module cable 4 40 Maintenance and Service Guide Removal and replacement procedures Fan heat sink Q The fan heat sink assembly spare kit includes replacement thermal material Description Spare part number For use only with computer models equipped with discrete graphics subsystems 532141 001 For use only with computer models equipped with UMA graphics subsystems 532142 001 Q To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservati
79. ler System function ISA00 High precision event timer ISA01 Standard 101 102 Key or Microsoft amp Natural Keyboard ISA04 ENE COR Receiver ISA08 High precision event timer ISA12 Synaptics PS 2 Port TouchPad ISA13 Numeric data processor ISA23 HP Mobile Data Protection Sensor ISA81 ISA190 Microsoft ACPI compliant system PCI16 High Definition Audio Controller PCI16 PCI standard PCI to PCI bridge PCI16 Standard OpenHCD USB Host Controller PCI16 Standard OpenHCD USB Host Controller PCI17 Atheros AR9285 802 11b g WiFi Adapter PCI17 PCI standard PCI to PCI bridge PCI17 Standard Enhanced PCI to USB Host Controller PCI18 PCI standard PCI to PCI bridge PCI18 PCI standard PCI to PCI bridge PCI18 PCI standard PCI to PCI bridge PCI18 Standard OpenHCD USB Host Controller PCI18 Standard OpenHCD USB Host Controller PCI19 High Definition Audio Controller PCI19 Standard Enhanced PCI to USB Host Controller PCI22 Standard AHCI1 0 Serial ATA Controller PCI 3 Realtek RTL8168D 8111D Family PCI E GBE NIC PCI 2 ATI Mobility Radeon HD 4650 Series Maintenance and Service Guide Specifications System I O address specifications 1 0 address hex System function shipping configuration 000 00F Direct memory access controller 000 CF7 PCI bus 010 O1F Moth
80. man Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 509409 002 4 GB memory module DDR2 800 MHz PC2 6400 1 DIMM 509410 002 2 GB memory module DDR2 800 MHz PC2 6400 1 DIMM 50941 1 002 1 GB memory module DDR2 800 MHz PC2 6400 1 DIMM 509412 002 250 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with 509413 002 320 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and four rubber isolators select models only tab and four rubber isolators select models only 509414 002 250 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and four rubber isolators 509415 002 320 GB 5400 rpm hard dri
81. mber location 2g canes d etu pws ded a edad exu bid e er pee dad ag 3 1 Computer Major Components obs dubbio Brabus e DAS eb Pes PEE edet utet id aes 3 2 Display assembly components o 3 8 Plastics Kit hig sth usec e Rede tele t e ecd Aes sete etes teo udo ess ei 3 9 Cable C cta ltd ta AS i cee EAR AN Re 3 10 Miscellaneous parts erehe sorene e ced eda ed Sed bee ee des 3 11 Sequential part number listing 02 cee I ER TA 3 12 4 Removal and replacement procedures Preliminary replacement requirements 0 0 cece ccc teen ene een eens 4 1 loolsrequired 222222244 A er URMDEER UE d USER 4 1 SetVice considerationis 4 soos oe Die M AR tp U PEL UU UU eats 4 1 Grounding guidelines mosse se ee Re dew deeb ERR E heed ged bee mE bes we 4 2 Component replacement procedures 0 0 eee me 4 5 Serial number location eive penes eur Me ina ER Ere Au ec ae 4 5 Computer feet vecta e eoe edt ee et Ne CE Be A SER A 4 6 hr pP 4 Webcam microphone module 2 0 0 0 cece ccc eben ene n eee eens 4 8 Optical dieron EE NR EE eR rete ieee er pre etree el os 4 9 Memory module Je e eI RE ee ey ete Ene n bip ever ee 4 11 LV tuner module ico sd e the ot Pa te d o ab ee a es d 4 13 RTC battery AA A AA A OTO A e T us 4 14 IA REP a BNE e BIE e Ba deep prebere dr Was ES 4 15 WLAN module 9 2 23 62 a eo Er E SE xev ERIS 4 17 Maintenance and Service GuideMaintenance and Service Guide 1 Contents Switch cover and key
82. mber of recovery discs required EH When backing up to discs number each disc before inserting it into the optical drive of the computer Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps Q Be sure that the computer is connected to AC power before you start the backup process 8 2 Maintenance and Service Guide Backup and Recovery Q The backup process may take over an hour depending on the file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup Q Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased p
83. n Zaire Zambia and Zimbabwe 4 18 Maintenance and Service Guide Removal and replacement procedures Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the hard drive see Hard drive on page 4 15 Remove the WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WLAN antenna cables O from the WLAN module Q The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the Phillips PM2 0x3 0 screw that secures the WLAN module to the computer 3 Remove the WLAN module by pulling it away from the slot at an
84. n Brazil 518966 281 Black painted keyboard for use in Thailand 518966 AD1 Black painted keyboard for use in South Korea 532139 001 Base enclosure for use in computers with discrete graphics subsystems includes rubber feet 532140 001 Base enclosure for use in computers with UMA graphics subsystems includes rubber feet 532141 001 Fan heat sink assembly for use only with computers equipped with graphics subsystems with discrete graphics memory includes replacement thermal material 532142 001 Fan heat sink assembly for use only with computers equipped with graphics subsystems with UMA graphics memory includes replacement thermal material 533465 001 Power connector cable 533466 001 Cable Kit see Cable Kit on page 3 10 533865 001 Speaker assembly 537921 001 Bluetooth module for use only with computer models equipped with Intel processors does not include a Bluetooth module cable Q The Bluetooth module cable is available using spare part number 579161 001 570095 001 15 6 in WXGA BrightView display panel includes display panel cable 570228 001 Black textured keyboard for use in the United States 570228 031 Black textured keyboard for use in the United Kingdom 570228 041 Black textured keyboard for use in Germany 570228 051 Black textured keyboard for use in France 570228 061 Black textured keyboard for use in Italy 570228 071 Black textured keyboard for use in Spain 570228 111 Black textured keyboard for use in Switzerland
85. na Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518434 002 16 Audio infrared board includes cable 511892 001 Fan heat sink a
86. nal microphones dual array with appropriate software v v supports beam forming echo cancellation and noise suppression Audio HD Audio v v Supports Microsoft amp Premium Requirements v v Pavilion branded Altec Lansing speakers v v Modem 56K V 92 data fax modem select models only v v Supports all worldwide certification requirements v v Continued 1 2 Maintenance and Service Guide Product description Computers Computers with discrete with UMA Category Description graphics graphics Ethernet Integrated Realtek 10 100 1000 network interface card NIC v Integrated Realtek 10 100 NIC v Wireless Integrated wireless local area network WLAN options by way of v v wireless module BW Atheros 9285G 802 11b g Bluetooth with two antennas E Broadcom BCM4312 802 11b g Bluetooth with two antennas W Atheros 9280AGN 802 11a b g n Bluetooth E Broadcom 4322 AGN 802 1 1a b g draft n WLAN module plus Bluetooth W Intel Wi Fi Link 5100 802 11a b g WLAN module W Intel Wi Fi Link 5100 802 11a b g n WLAN module TV Tuner Integrated DVB T TV tuner select models only v Support for TV tuner antennas for both DVB T and ATSC NTSC v v External media card One ExpressCard 54 slot v v Digital Media Slot supports SD MMC MS MSP xD Supports mini v v versions of SD MMC MS Duo with adapter purchased separately Internal card Two Mini Card slots expansion E One slot for WLA
87. nisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518437 001 Atheros 9280AGN 802 11a b g n WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands Continued Maintenance and Service Guide 3 15 Illustrated parts catalog Spare part number Description 518437 002 Atheros 9280AGN 802 11a b g n WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong
88. o the U S Virgin Islands and the United States E For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina 518434 002 Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt EI Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea
89. o cycle on and off during routine operation Right side components N Cc i OSOS Item Component Function 1 Optical drive light Blinking The optical drive is being accessed O Optical drive Reads optical discs and on select models also writes to optical discs e USB ports 2 Connect optional USB devices 4 TV antenna cable jack select models Connects a TV antenna a digital cable device or a satellite device that only receives standard or high definition TV broadcasts e RJ 11 modem jack select models Connects a modem cable only Q Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 7 Power connector Connects an AC adapter 2 6 Maintenance and Service Guide External component identification Left side components Item Component External monitor port e GELOOE Function Connects an external VGA monitor or projector Expansion port 3 Connects the computer to an optional docking device or an optional expansion product The computer has only one expansion port The term expansion port 3 describes the type of expansion port RJ 45 network jack Connects a network cable HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component
90. olombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tu
91. omponents Optical drive see Optical drive on page 4 9 Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 30 USB board see USB board on page 4 35 System board see System board on page 4 37 mmo ao sp Remove the TV tuner module cable 1 Remove the TV tuner module cable from the clips O built into the base enclosure 2 Remove the TV tuner module cable from the clips and routing channel built into the base enclosure Reverse this procedure to install the TV tuner module cable Maintenance and Service Guide 4 39 Removal and replacement procedures Modem module cable Q The modem module cable is available in the Cable Kit spare part number 533466 001 The modem module cable includes the RJ 11 jack Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optica
92. on configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optical drive see Optical drive on page 4 9 ge Hard drive see Hard drive on page 4 15 c Switch cover and keyboard see Switch cover and keyboard on page 4 20 d Display assembly see Display assembly on page 4 25 e Top cover see Top cover on page 4 30 f USB board see USB board on page 4 35 g System board see System board on page 4 37 Remove the fan heat sink Q Steps 1 through 5 apply only to models with discrete subsystem memory on the system board Steps 6 through 10 apply only to models with UMA subsystem memory on the system board 1 Turn the system board upside down with the expansion port and external monitor port toward you 2 Loosen the six Phillips PM2 5x14 0 spring loaded captive scr
93. on page 4 35 System board see System board on page 4 37 Fan heat sink see Fan heat sink on page 4 41 mw m0 4 44 Maintenance and Service Guide Removal and replacement procedures Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor straight up and remove it Q When you install the processor the gold triangle on the processor must be aligned with the triangle icon embossed on the processor socket Reverse this procedure to install the processor Maintenance and Service Guide 4 45 5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working Q The fingerprint reader select models only cannot be used to access the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of
94. play Rubber Kit spare part number 512361 001 Two Phillips PM2 5x6 5 screws 1 l T 7 Flex the inside edges of the top edge the left and right sides and the bottom edge of the display bezel O until the bezel disengages from the display enclosure 8 Remove the display bezel O The display bezel is available using the spare part number 512364 001 4 26 Maintenance and Service Guide Removal and replacement procedures 9 If it is necessary to replace the display panel remove the two Phillips PM2 5x5 0 screws O from the top corners and the six Phillips PM2 5x5 0 screws from the display hinges 10 Flex the bottom of the display panel 6 back and release the display hinges Disconnect the display LED cable from the display panel cable Remove the display panel 8 Display panels are available using spare part number 570095 001 Maintenance and Service Guide 4 27 Removal and replacement procedures 11 If it is necessary to replace the display hinges remove the two Phillips PM2 0x3 0 screws O that secure each display hinge to the display panel 12 Remove the display hinges The display hinges are available in the Display Hinge Bracket Kit spare part 574556 001 The display hinge screws are available in the Display Screw Kit spare part number 512362 001 13 If itis necessary to remove the display panel cable remove the adhesive reinforcement strip from the display panel cable
95. plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 10 2 Maintenance and Service Guide 11 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Q Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae
96. r connector bracket to the base enclosure Maintenance and Service Guide 7 9 Screw listing Where used 9 screws that secure the top cover to the base enclosure Where used 2 screws that secure the display bezel to the display 7 10 Maintenance and Service Guide Screw listing Phillips PM3 0x3 5 screw e m mm liii Color Quantity Length Thread Black 4 3 5 mm 3 0 q 4 j Where used 4 screws that secure the hard drive bracket to the hard drive Head diameter 5 0 mm Maintenance and Service Guide 8 Backup and Recovery Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure MW Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability B Backing up your information regularly to protect your important system files NW Creating system restore points operating system feature
97. rd removal 4 34 spare part number 3 6 3 14 4 34 audio in jack location 2 5 pin assignments 9 2 audio out jack location 2 5 pin assignments 9 1 9 2 B backing up 8 2 backup hard drive 8 3 base enclosure spare part number 3 6 3 17 battery illustrated 2 11 removal 4 7 spare part number 3 7 3 12 4 7 battery bay 2 8 battery light 2 2 battery release latch 2 8 Bluetooth cable spare part number 3 19 Bluetooth module removal 4 24 spare part number 3 3 3 17 4 24 Bluetooth module cable removal 4 24 Blu ray ROM with LightScribe DVD R SuperMulti Double Layer Drive specifications 6 3 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive removal 4 9 spare part number 3 7 3 13 4 9 boot options 5 4 boot order 5 4 Index bottom components 2 8 built in device modem 4 33 wireless button 2 3 button components 2 3 buttons power 2 3 volume mute 2 3 C Cable Kit illustrated 3 10 spare part number 3 10 3 17 cables service considerations 4 1 caps lock light 2 2 carrying case spare part number 3 12 chipset product description 1 1 components bottom 2 8 buttons 2 3 display 2 9 front 2 5 hardware 2 11 keys 2 4 left side 2 7 lights 2 2 power cord 2 11 rear 2 6 right side 2 6 top 2 1 TouchPad 2 1 wireless antenna 2 9 computer feet locations 4 6 spare part number 4 6 computer specifications 6 1 connectors power 2 6 service considerations 4 1
98. res Processor Q All processor spare part kits include replacement thermal material Description Spare part number AMD Turion II Ultra Dual Core Mobile Processor 2 MB L2 cache E M640 2 60 GHz 576256 001 i M620 2 50 GHz 576255 001 i M600 2 40 GHz 576254 001 AMD Turion II Dual Core Mobile Processor 1 MB L2 cache E M520 2 30 GHz 583055 001 il M500 2 20 GHz 576253 001 AMD Athlon II Dual Core Processor for Notebook PCs 1 MB L2 cache i M320 2 10 GHz 576252 001 IW M300 2 00 GHz 578024 001 AMD Sempron Processor 512 KB L2 cache ii M100 2 00 GHz 576251 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optical drive see Optical drive on page 4 9 o m Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 a o Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 30 USB board see USB board
99. right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 484170 001 6 cell 47 Wh 2 20 Ah Li ion battery 484171 001 6 cell 55 Wh 2 50 Ah Li ion battery 484172 001 12 cell 95 Wh 8 8 Ah Li ion battery 490371 001 Power cord for use in the Asia Pacific region French Canada Latin America Thailand and the United States 490371 011 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Belgium Bulgaria the Czech Republic Finland France Germany Greece Hungary Iceland the Netherlands northwest Africa Norway Poland Portugal Russia Slovakia Spain Sweden and Turkey 490371 031 Power cord for use in the United Kingdom and Hong Kong 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 504593 003 Broadcom BCM4312 802 11b g WLAN module plus Bluetooth plus 2 antennas for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Continued Maintenance and Service Guide Illustrated parts catalog Sp
100. ritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518437 002 Broadcom BCM4312 802 11b g WLAN module plus Bluetooth with two antennas E For use only with computers in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 504593 003 E For use only with computers in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhu
101. rive 509421 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive 509419 002 23 Memory modules PC2 6400 800 MHz DDR2 4 GB 509409 002 2 GB 509410 002 1 GB 509411 002 24 TV tuner module The TV tuner module spare part kit does not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 533466 001 DVB T TV tuner module for use only with computers equipped with discrete graphics 482899 003 memory TV tuner external antenna cable with PAL jack not illustrated 482900 002 25 RTC battery 449729 001 Maintenance and Service Guide 3 7 Illustrated parts catalog Display assembly components Q9 Item Description Spare part number 1 Display bezel includes logo and internal display switch actuator magnet 512364 001 2 Webcam microphone module includes cable 571742 001 3 Display panel 15 6 in WXGA BrightView includes display panel cable 570095 001 4 Display Hinge Kit includes right and left hinges 574556 001 ba Display cable 574554 001 5b Wireless antenna cable included with display enclosure 5c Webcam microphone cable included with webcam microphone module 6 Display enclosure includes wireless antenna transceivers and cables and logo LED board and cable For use in white computers 570390 001 For use in black computers 570391 001 Display Rubber Kit not illustrated includes display be
102. rocedures 4 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the two Phillips PM2 0x3 0 screws O that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 6 cd B i E Reverse this procedure to reassemble and install an optical drive 4 10 Maintenance and Service Guide Removal and replacement procedures Memory module Description Spare part number 4 GB PC2 6400 800 MHz DDR2 509409 002 2 GB PC2 6400 800 MHz DDR2 509410 002 1 GB PC2 6400 800 MHz DDR2 509411 002 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the three Phillips PM2 5x5 5 captive screws that secure the memory module compartment cover to the computer 3 Lift the rear edge of the cover swing it up and to the front and remove the cover 8 The memory module compartment cover i
103. rophone module O from the display enclosure as far as the webcam microphone module cable allows 6 Disconnect the webcam microphone module cable from the webcam microphone module 4 8 Maintenance and Service Guide Removal and replacement procedures 7 Remove the webcam microphone module Reverse this procedure to install the webcam microphone module Optical drive Q The optical drive spare part kit includes an optical drive bezel and bracket Description Spare part number Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive 509421 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive 509419 002 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the optical drive 1 Position the computer with the front toward you 2 Remove the Phillips PM2 5x6 5 screw O that secures the optical drive to the computer 3 Use the disc tray frame to slide the optical drive out of the computer Maintenance and Service Guide 4 9 Removal and replacement p
104. rotection for your system files and settings When to create restore points E Before you add or extensively modify software or hardware EH Periodically whenever the system is performing optimally Q If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Click Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Under Protection Settings select the disk for which you want to create a restore point 5 Click Create 6 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Click Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Maintenance and Service Guide 8 3 Backup and Recovery Performing a recovery Q You can recover only files that you have previously backed up HP recommends that you use Recovery Manager to create an a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery
105. rt number 3 12 network jack location 2 7 pin assignments 9 4 O operating system product description 1 4 optical drive location 2 6 precautions 4 2 product description 1 2 removal 4 9 spare part numbers 3 7 4 9 optical drive bracket removal 4 9 4 10 P packing guidelines 4 3 panels product description 1 1 performing a system recovery 8 4 pin assignments 1394 9 1 audio in 9 1 audio out 9 2 Index HDMI 9 3 headphone 9 2 microphone 9 1 modem 9 4 monitor port 9 2 network 9 4 RJ 11 9 4 RJ 45 9 4 USB 9 5 plastic parts 4 1 Plastics Kit illustrated 3 9 spare part number 3 3 3 9 3 13 ports external monitor 2 7 HDMI 2 7 product description 1 3 USB 2 6 2 7 power button 2 3 power button board removal 4 23 spare part number 3 14 4 23 spare part numbers 3 3 power connector 2 6 power connector cable removal 4 36 spare part number 3 4 3 17 4 36 power cord set requirements 10 1 spare part numbers 3 11 power cord spare part numbers 3 12 power light 2 2 power requirements product description 1 4 processor removal 4 45 spare part number 3 4 3 13 3 17 3 18 3 19 spare part numbers 4 44 product description audio 1 2 chipset 1 1 ethernet 1 3 external media cards 1 3 graphics 1 1 hard drives 1 2 keyboard 1 3 memory module 1 2 microphone 1 2 modem module 1 2 operating system 1 4 optical drives 1 2 panels 1 1 ports 1 3 Maintenance and
106. rupts 6 5 memory map 6 7 system DMA 6 5 system memory map 6 7 switch cover spare part number 3 18 spare part numbers 3 3 system backup 8 1 system board removal 4 38 spare part number 3 3 3 18 4 37 System Configuration menu 5 3 system DMA 6 5 system information 5 2 5 3 system interrupts 6 5 T thermal module spare part number 3 6 4 41 tools required 4 1 top cover removal 4 30 spare part number 3 3 3 14 3 16 3 18 4 30 TouchPad button 2 1 TouchPad scroll zone 2 1 TouchPad location 2 1 TV tuner module removal 4 13 spare part number 3 12 4 13 TV tuner module cable removal 4 39 U USB board removal 4 35 spare part number 3 3 3 14 4 35 USB port location 2 6 2 7 pin assignments 9 5 user replaceable parts 1 4 Index 4 Maintenance and Service Guide Index using system restore points 8 3 V vents location 2 6 2 8 volume down light 2 2 volume mute button 2 3 volume mute light 2 2 volume up light 2 2 WwW warranty period 3 1 4 5 webcam location 2 9 product description 1 2 removal 4 8 spare part number 3 8 3 18 4 8 webcam light 2 9 2 11 Windows application key 2 4 Windows logo key 2 4 wireless antenna product description 1 3 wireless button 2 3 wireless light 2 2 wireless product description 1 3 WLAN module removal 4 19 spare part number 3 4 3 12 3 14 3 15 4 18 Maintenance and Service Guide Index 5
107. s Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenad
108. s O that secure the top cover to the computer 3 Remove the Phillips PM2 5x4 0 screw that secures the top cover to the computer This screw is in the battery bay 2 9 E 0s N l I X ee M _ ee j cs a a M XX 8 4 30 Maintenance and Service Guide Removal and replacement procedures 4 Turn the computer right side up with the front toward you 5 Disconnect the following cables from the system board O TouchPad board cable O Fingerprint reader board cable Q The cable connects to a LIF connector on the system board 7 Lift the rear edge O of the top cover until it rests at an angle 8 Remove the top cover by lifting it straight up Maintenance and Service Guide 4 31 Removal and replacement procedures Reverse this procedure to install the top cover 4 32 Maintenance and Service Guide Removal and replacement procedures Modem module Q The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 533466 001 See Cable Kit on page 3 10 for more Cable Kit spare part number information Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 510100 001 Modem module for use only in Australia and New Zealand 510100 01 1 Before removing the modem mo
109. s included in the Plastics Kit spare part number 511890 001 4 Spread the retaining tabs on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer 5 Remove the memory module by pulling the module away from the slot at an angle Q Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Maintenance and Service Guide 4 11 Removal and replacement procedures Reverse this procedure to install a memory module 4 12 Maintenance and Service Guide Removal and replacement procedures TV tuner module Q The TV tuner module spare part kit does not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 533466 001 Q The TV tuner external antenna cables are available using spare part numbers 482900 002 with PAL jack Description Spare part number DVB T TV tuner module for use only with computers equipped with discrete graphics 482899 003 memory Before removing the TV tuner module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
110. s not include an internal optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site Note the following guidelines before creating recovery discs You will need high quality DVD R DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software E The computer must be connected to AC power during this process Maintenance and Service Guide 8 1 Backup and Recovery E Only one set of recovery discs can be created per computer W Number each disc before inserting it into the computer optical drive Wi If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Click Start gt All Programs gt Recovery Manager gt Recovery Disc Creation Recovery Manager opens 2 Follow the on screen instructions Backing up your information As you add software and data files you should back up your system on a regular ba
111. sis to maintain a reasonably current backup Back up your system at the following times B Ata regularly scheduled times Q Set reminders to back up your information periodically B Before the computer is repaired or restored B6 Before you add or modify hardware or software Note the following when backing up E Create system restore points using the Windows System Restore feature and periodically copy them to disc Wi Store personal files in the Documents library and back up this folder periodically B Back up templates stored in their associated programs a Save the customized settings in a window toolbar or menu bar by taking a screen shot of the settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste the image into a word processing document follow these steps a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste d Save the document You can back up your information to an optional external hard drive a network drive or discs E When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your computer DVDs store more information than CDs so using them for backup reduces the nu
112. ss D1004000 D1004FFF System function Realtek RTL8168D 8111D Family PCI E GBE NIC D1100000 D11FFFFF PCI standard PCI to PCI bridge D1200000 D120FFFF Atheros AR9285 802 11b g WiFi Adapter D1200000 D12FFFFF PCI standard PCI to PCI bridge D1300000 D22FFFFF PCI standard PCI to PCI bridge D2300000 D230FFFF ATI Mobility Radeon HD 4650 Series D2300000 D23FFFFF PCI standard PCI to PCI bridge D2310000 D2313FFF High Definition Audio Controller D2400000 D2403FFF High Definition Audio Controller D2404000 D2404FFF Standard OpenHCD USB Host Controller D2405000 D2405FFF Standard OpenHCD USB Host Controller D2406000 D2406FFF Standard OpenHCD USB Host Controller D2407000 D2407FFF Standard OpenHCD USB Host Controller D2408000 D24083FF Standard AHCI1 0 Serial ATA Controller D2408400 D24084FF Standard Enhanced PCI to USB Host Controller D2408500 D24085FF Standard Enhanced PCI to USB Host Controller F7000000 F7FFFFFF Motherboard resources F8000000 FFFFFFFF PCI bus FECO00000 FECOOFFF Motherboard resources FED00000 FEDOOSFF High precision event timer FEE00000 FEEOOFFF Motherboard resources FFE00000 FFFFFFFF System board 6 8 Maintenance and Service Guide 7 Screw listing This section provides specification and reference information for the screws used in the computer All screws except the
113. ssembly includes replacement thermal material 17 For use only with computers equipped with discrete graphics subsystems 532141 001 18 For use only with computers equipped with UMA graphics subsystems 532142 001 19 Hard drive includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 500 GB 7200 rpm 575476 001 500 GB 5400 rpm 509417 002 320 GB 7200 rpm select models only 509413 002 320 GB 5400 rpm 509415 002 250 GB 7200 rpm select models only 509412 002 250 GB 5400 rpm 509414 002 Hard Drive Hardware Kit not illustrated includes left and right bracket rails connector cable Mylar cover with tab and 4 rubber isolators 483862 001 Base enclosure includes rubber feet For use in computers with discrete graphics subsystems 532139 001 For use in computers with UMA graphics subsystems 532140 001 Rubber Feet Kit not illustrated includes 4 base enclosure rubber feet 516499 001 Continued 3 Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number 21 Battery 12 cell 95 Wh 8 8 Ah Li ion 484172 001 6 cell 55 Wh 2 55 Ah Li ion 484171 001 6 cell 47 Wh 2 20 Ah Li ion 484170 001 22 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer D
114. strated parts catalog Item Description Atheros 9280AGN 802 11a b g n plus Bluetooth Spare Part Number B For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 518437 001 E For use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mau
115. t it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 17 b Switch cover and keyboard see Switch cover and keyboard on page 4 20 Remove the display assembly 1 Disconnect the display panel cable O from the system board 2 Remove the WLAN antenna cables and the microphone cable from the clips built into the top cover 3 Disconnect the webcam microphone cable O from the system board Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 4 Remove the four Phillips PM2 5x6 5 screws that secure the display assembly to the computer 5 Lift the display assembly straight up and remove it Maintenance and Service Guide 4 25 Removal and replacement procedures 6 If it is necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws O Two Mylar screw covers on the display bezel bottom edge The display rubber screw covers are included in the Dis
116. tan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spa
117. ter is in DC mode Card Reader 1394 Power Saving select models only Enable disable Card Reader 1394 Power Saving Fan Always On Enable disable Fan Always On When enabled the computer fan will always be on Boot Options Diagnostics menu Select Hard Disk Self Test Set the following boot options B f10 and f12 Delay sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 il CD ROM boot Enable disable boot from CD ROM B Floppy boot Enable disable boot from diskette B Internal Network Adapter boot Enable disable boot from Internal Network Adapter E Boot Order Set the boot order for O Hard drive Internal CD DVD ROM drive O USB Diskette on Key USB CD DVD ROM drive USB Floppy O Network adapter To do this Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive Memory Test Run a diagnostic test on the system memory 5 4 Maintenance and Service Guide 6 e fo Specifications Computer specifications Metric U S Dimensions Width 37 85 cm 14 9 in Depth 25 8 cm 10 12 in Height front to back 3 4 cm 1 34 in Weight BrightView with optical
118. the United 490371 001 States For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Hong Kong 490371 031 HP carrying case 418162 001 Wireless laser mouse 430958 001 Screw Kit 516498 001 W Phillips PM2 0x3 0 screws E Phillips PM2 0x14 0 captive screws W Phillips PM2 5x3 0 screws W Phillips PM2 5x4 0 screws W Phillips PM2 5x5 0 screws E Phillips PM2 5x5 0 captive screws W Phillips PM2 5x5 5 captive screws W Phillips PM2 5x6 5 screws W Phillips PM3 0x3 5 screws Maintenance and Service Guide 3 11 Illustrated parts catalog Spare part number Sequential part number listing Description 418162 001 HP carrying case 430958 001 Wireless laser mouse 449729 001 RTC battery 463955 001 90 W AC adapter 463958 001 65 W AC adapter 464793 002 ExpressCard module 465541 001 Full function remote control with teletext 482899 003 DVB T TV tuner module The TV tuner module spare part kit does not include a TV tuner module cable The TV tuner module cable is included in the Cable Kit spare part number 501891 001 482900 002 TV tuner external antenna cable with PAL jack 483862 001 Hard Drive Hardware Kit includes left and
119. to Rico Trinidad and Tobago the U S Virgin Islands and the United States Continued Maintenance and Service Guide Illustrated parts catalog Spare part number Description 518434 002 Broadcom 4322 AGN 802 11a b g draft n WLAN module plus Bluetooth for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Mon
120. to your country or region These notices are located in Help and Support 2 10 Maintenance and Service Guide External component identification Additional hardware components o Item Component Description o Power cord Connects an AC adapter to an AC outlet O AC adapter Converts AC power to DC power e Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by country or region Maintenance and Service Guide 2 11 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number description provided on the service tag product OOOO NARI Lam aooaa A O28 200000000000 TTT 000 TAT E LUI TI 3 re XXI000001 0 warranty xy Lg Component Description O Product name This is the product name affixed to the front of the computer O Serial number s n This is an alphanumeric identifier that is unique to each product O Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed O Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer O Warranty period This number describes the duration of the warr
121. ve includes left and right bracket rails connector cable Mylar cover with tab and four rubber isolators 509417 002 500 GB 5400 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab and four rubber isolators 509419 002 DVD RW and CD RW SuperMulti Double Layer Combo Drive 509421 002 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Drive 510100 001 Modem module for use in all countries and regions except Australia and New Zealand 510100 011 Modem module for use only in Australia and New Zealand 511890 001 Plastics Kit see Plastics Kit on page 3 9 511892 001 Audio infrared board 512361 001 Display Rubber Kit includes display bezel rubber screw covers 512362 001 Display Screw Kit 512364 001 Display bezel includes logo and internal display switch actuator magnet 512834 001 Power button board includes cable 516497 001 USB board includes cable Continued Maintenance and Service Guide Illustrated parts catalog Spare part number Description 516498 001 Screw Kit 516499 001 Rubber Feet Kit 517863 001 White molded keyboard for use in the United States 517863 031 White molded keyboard for use in the United Kingdom 517863 041 White molded keyboard for use in Germany 517863 051 White molded keyboard
122. ving the audio infrared board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Optical drive see Optical drive on page 4 9 Hard drive see Hard drive on page 4 15 Switch cover and keyboard see Switch cover and keyboard on page 4 20 Display assembly see Display assembly on page 4 25 eao gf fp Top cover see Top cover on page 4 30 Remove the audio infrared board 1 Disconnect the audio infrared board cable O from the LIF connector on the system board 2 Remove the Phillips PM2 5x7 0 screw that secures the audio infrared board to the base enclosure 3 Release the clip built into the base enclosure that secures the audio infrared board 4 Lift the audio infrared board O straight up to remove it from the base enclosure 7 A Reverse this procedure to install the audio infrared board LAM 4 34 Maintenance and Service Guide Removal and replacement procedures USB board Description Spare part number USB board includes cable 516497 001
123. y release latch automatically locks the battery into place Maintenance and Service Guide 4 7 Removal and replacement procedures Webcam microphone module Q If the webcam microphone module must be replaced the display assembly does not have to be removed Follow the procedures in this section to replace the webcam microphone module For information on replacing the display assembly and other display assembly internal components see Display assembly on page 4 25 Description Spare part number Webcam microphone module includes cable 571742 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the webcam microphone module 1 Turn the computer upside down on a flat surface 2 Open the computer as far as possible 3 Flex the inside edges of the top edge O and the left and right upper corners of the display bezel until the bezel disengages from the display enclosure 4 Release the display bezel top edge from the display enclosure ps 5 Release the webcam mic
124. zel rubber screw covers 512361 001 Display Screw Kit not illustrated 512362 001 3 8 Maintenance and Service Guide Illustrated parts catalog Plastics Kit ltem Description Spare part number Plastics Kit 511890 001 1 ExpressCard slot bezel 2 Hard drive cover includes 2 captive screws secured by C clips 3 Memory module compartment cover includes 3 captive screws secured by C clips Maintenance and Service Guide 3 9 Illustrated parts catalog Cable Kit o Wen en o9 Qo 0 Item Description Spare part number Cable Kit 533466 001 1 Fingerprint reader cable 2 Audio Infrared module cable 3 Modem module cable includes RJ 11 jack 4 USB cable 5 TV tuner module cable 3 10 Maintenance and Service Guide Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters 90 W AC adapter 463955 001 65 W AC adapter 463958 001 Power cords For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Belgium Bulgaria the Czech Republic Finland France Germany Greece 490371 021 Hungary Iceland the Netherlands northwest Africa Norway Poland Portugal Russia Slovakia Spain Sweden and Turkey For use in Brazil 490371 202 For use in the Asia Pacific region French Canada Latin America Thailand and

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