Elo Touch Solution 1739L
Contents
1. Windows XP Windows 2000 Windows Me Windows 98 Windows 95 Windows NT 4 0 The latest versions of drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www elotouch com Your Elo touchmonitor is Plug and Play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic Plug and Play monitor Refer to the appropriate section for driver installation instructions Depending upon whether you connected the serial communication cable or the USB communication cable you should install only the serial driver or the USB driver Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 NOTE For Windows 2000 and NT 4 0 you must have administrator access rights to install the driver Insert the Elo CD ROM in your computer s CD ROM drive 2 If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active Click Start gt Run Click the Browse button to locate the EloCd exe program on the CD ROM Click Open then OK to run EloCd exe Follow the direction2. 23 Appendix A Native Resolution 25 Appendix B Touchmonitor Safety 27 Care and Handling of Your Touchmonitor m Warning ren cett 28 Appendix C Touchmonitor Specifications 30 IntelliTouch TouchScreen Specifications 31 CarrollTouch TouchScreen Specifications 32 Surface Capacitive TouchScreen Specifications 33 SecureTouch TouchScreen Specifications 34 AccuTouch Touchscreen Specification 35 Acoustic Pulse Recognition Specification 36 17 LCD Touchmonitor ET1739L XCWA X G Dimensions jeter tet Andie 37 Regulatory Information 39 Warranty 41 Index 43 INTRODUCTION Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in LCD display design This combination of features creates a natural flow of informa tion between a user and your touchmonitor This LCD monitor incorporates a 17 color active matrix thin film transistor TFT to provide superior display performance A maximum resolution of SXGA 1280 x 1024 is ideal for displaying graphics and images Other outstanding features that enhance this LCD monitor s performance are Plug amp Play compatibility and On Screen Display OSD controls Precautions Follow all warnings precau
3. 25 C to 85 C Operating Storage 10 to 90 RH noncondensing Controller Water ammonia isopropyl alcohol and similar non abrasive cleaners UL cUL TUV CE FCC Class A amp B CISPR B Can be sealed to meet NEMA 4 and 12 and IP 65 standards Anti glare hardcoat cannot be scratched using any stylus with Mohs rating equal to or less than 6 Tested in the laboratory to withstand over 160 million mechanically simulated touches without noticeable degradation C 33 MECHANICAL Input Method ELECTRICAL Positional Accuracy Resolution Touch Activation Force Controller OPTICAL Light Transmission ENVIRONMENTAL Temperature Relative Humidity Altitude Chemical Resistance Electrostatic Protection Agency Approvals Sealability DURABILITY Surface Durability Expected Life Impact Resistance C 34 User Guide SecureTouch Touchscreen Specifications Finger or gloved hand cloth leather or rubber activation Standard deviation of error is less than 0 080 in 2 mm Touchpoint density is based on controller resolution of 4096 x 4096 plus 255 levels corresponding to touch pressure Typically 2 to 3 ounces 55 to 85 grams Board Serial RS232 or USB 1 1 Up to 90 per ASTM D1003 92 Operating 20 C to 50 C Storage 40 C to 71 C Operating 40 C at 90 RH noncondensing Operating 10 000 ft 3 048 m Storage transport 50 000 ft 15 240 m The touch active area of the touchscreen is resistant to ch
4. Touchmonitor User Guide 1739L 17 LCD Rear mount Touchmonitor el E Tyco Electronics TOJCHSYSTENS Our commitment Your advantage User Guide 17 LCD REAR MOUNT TOUCHMONITOR 1739L Family 3000 Series Revision F P N E247574 Copyright 2008 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems re serves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch AccuTouch and MonitorMouse are trademarks of Elo TouchSystems Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Elo TouchSystems claims no interest in trademarks other than its own Table of Contents Chapter 1 Introducti
5. brightness adjustment 2 Decrease value of the adjustment item 3 Select item clockwise Selects the adjustment items from the OSD menus Controls and Adjustment NOTE On Screen Display OSD Menu Functions To Display and Select the OSD Functions 1 Press the Menu key to activate the OSD menu 2 Use to move through the menu Press the Select key the parameter will be highlighted when selected 3 To quit the OSD screen at any time during the operation press the Menu key If no keys are pressed for a short time period the OSD automatically disappears The OSD screen will disappear if no input activities are detected for 45 seconds 3 20 User Guide On Screen Display OSD Control Options Control Contrast Brightness V Position H Position Recall Defaults RGB Exit Sharpness Phase Clock OSD H Position OSD V Position OSD Time Auto Adjust OSD Language Information Description Description Increases or decreases contrast Increases or decreases brightness Moves the screen up or down Moves the screen left or right Returns the monitor to its default settings Press lt or to select 9300 6500 5500 7500 and USER Only when selecting USER can you make adjustments to the R G B content Press Enter to restore to factory default setting Exit the menu Adjusts the sharpness Increases or decreases the snow noise of the image after auto adjustment is made The dot clock is fine
6. is resistant to chemicals that do not affect glass such as acetone toluene methyl ethyl ketone isopropyl alcohol methyl alcohol ethyl acetate ammonia based glass cleaners gasoline kerosene vinegar Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts APR technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar finger 17 LCD Touchmonitor ET1739L XC WA X G Dimensions 37 C 38 User Guide REGULATORY INFORMATION I Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an ad
7. no layers coatings or moving parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Unit is sealed to protect against splashed liquids dirt and dust 90 All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Antiglare surface Curved 60 20 gloss units or 75 15 gloss units The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 15 kV air 8 kV contact discharges C 35 C 36 User Guide Acoustic Pulse Recognition Specification MECHANICAL Input method ELECTRICAL Position accuracy Resolution accuracy Touch activation force Controller OPTICAL Light transmission ENVIRONMENTAL Chemical resistance DURABILITY Surface durability Expected life Finger finger nail gloved hand or stylus activation 1 max error Touchpoint density is based on controller resolution of 4096 x 4096 Typically 2 to 3 ounces 55 to 85 grams Board USB 1 1 90 5 The touch activation area of the touchscreen
8. OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIM ITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorpo rate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warran ties concerning same Numerics 17 LCD Touchmonitor ET1739L XCWA X G Dimensions 37 A About the Product 8 About Touchmonitor Adjustments 17 AccuTouch Touchscree
9. Touch APR Input AC 100 240V 50 60Hz 0 C 40 C 32 F 104 F 20 80 No Condensation To 12 000 Feet 20 C 60 C 4 F 140 F 10 90 No Condensation 306 x 368 x 49mm 4 2Kg UL C UL FCC B CE VCCI C Tick MPRII TUV T Mark IntelliTouch Touchscreen Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission per ASTM D1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Environmental Chemical Resistance Electrostatic Protection per EN 61 000 4 2 1995 Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 1 More than 100 000 touchpoints in2 15 500 touchpoints cm2 Typically less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Unit is sealed to protect against splashed liquids dirt and dust 90 All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surfac
10. Windows 98 Windows Me or Windows 2000 does not start the Add New Hardware Wizard For Windows 2000 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start gt Run 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows Installing APR USB Touch Driver for Windows XP Insert the ELO APR CD ROM in your computer s CD ROM driver Follow the directions on the screen to complete the APR 2 0 driver setup for your version of Windows 1 Click Start gt Run 2 Click the Browse button to locate the SW600117 exe program on the CD ROM 3 Click Open then OK to run SW600117 exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download 2 16 User Guide OPERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment Variations in video output
11. adjusted after auto adjust Moves the OSD position horizontally on the screen When the lt button is pressed the OSD control menu will move to the right side of the screen Likewise when the gt button is pressed the OSD control menu will move to the left side Moves the OSD position vertically on the screen When the button is pressed the OSD control menu will move to the top side of the screen Likewise when the p button is pressed the OSD control menu will move to the lower side Determines how long in seconds the OSD menu waits before closing automatically after no action has been performed Press Auto to enable this function The Auto Adjust will automatically adjust V Position H Position Clock and Clock Phase Select from English French German Spanish and Japanese Indicates the current resolution H Frequency and V Frequency Preset Modes To reduce the need for adjustment for different modes the monitor has default setting modes that are most commonly used as given in the table below If any of these display modes are detected the monitor automatically adjusts the picture size and centering When no mode is matched the user can store their preferred modes in the user modes The monitor is capable of storing up to 7 user modes The only condition to store as a user mode is the new display information must have 1 KHz differ ence for horizontal frequency or 1 Hz for vertical frequency or the sync signal pol
12. and application may require adjustments to your touchmonitor to optimize the quality of the display For best performance your touchmonitor should be operating in native resolution that is 1280 x 1024 at 80k 75 Hz Use the Display control panel in Windows to choose 1280 x 1024 resolution Operating in other resolutions will degrade video performance For further information please refer to Appendix A All control adjustments are automatically memorized This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power failure your touchmonitor settings will not default to the factory specifications 3 18 User Guide Rear Panel Controls Control 1 Menu Exit 2 4 4 Select 5 Power Switch MENU gt lt SEL 5 O O 2 3 4 5 Function Display exits the On Screen Display OSD menus 1 Enter contrast of the OSD 2 Increase value of the adjustment item 3 Select item counter clockwise 1 Enter brightness adjustment 2 Decrease value of the adjustment item 3 Select item clockwise Selects the adjustment items from the OSD menus Switches the power of the monitor Remote OSD Buttons option TOUCHSYSTEMS Control 1 Menu Exit 2 4 4 Select Function Display exits the On Screen Display OSD menus 1 Enter contrast of the OSD 2 Increase value of the adjustment item 3 Select item counter clockwise 1 Enter
13. apter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrie Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards 39 T
14. arities are differ ent from the default modes H Freq Mode Resolution KHz 1 VGA 640 x 350 70 Hz 31 47 2 VGA 720 x 400 70 Hz 31 47 3 VGA 640 x 480 60 Hz 31 47 4 MAC 640 x 480 66 Hz 35 00 5 VESA 640 x 480 72 Hz 37 86 6 VESA 640 x 480 75 Hz 37 50 7 VESA 800 x 600 56 Hz 35 16 8 VESA 800 x 600 60 Hz 37 88 9 VESA 800 x 600 75 Hz 46 88 10 VESA 800 x 600 72 Hz 48 08 11 MAC 832 x 624 75 Hz 49 72 12 VESA 1024 x 768 60 Hz 48 36 13 SUN 1024 x 768 65 Hz 52 45 14 VESA 1024 x 768 70 Hz 56 48 15 VESA 1024 x 768 75 Hz 60 02 16 SXGA 1280 x 1024 60 Hz 64 17 SXGA 1280 x 1024 75 Hz 80 18 SXGA 1152 x 864 75 Hz 67 5 19 SXGA 1280 x 960 60 Hz 60 Band Width MHz 28 322 28 322 25 175 32 24 31 5 31 5 36 40 49 5 50 57 283 65 70 49 75 78 75 108 135 108 108 3 21 Power Management System The monitor is equipped with the power management function which automatically reduces the power consumption when not in use Power Mode Consumption On lt 40W Sleep lt 4W Off lt 2W We recommend switching the monitor off when it is not in use for a long time NOTE The monitor automatically goes through the Power Management System PMS steps when it is idle To activate the monitor press any key on the keyboard or move the mouse 3 22 User Guide CHAPTER TROUBLESHOOTING If you are experiencing trouble with your touchmonitor refer to the following table If the problem persists please contact your
15. ausing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician 40 User Guide BAUART GEPRUFT H U S T V TYPE VE RheinLand Product Safety APPROVED E162681 MPR Il N10051 Tested Comply With FCC Standards FOR HOME OR OFFICE USE This class B digital apparatus meets all requirements of the Canadian Interference Causing Equip ment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This device complies with Part 15 of the FCC Rules Operation is subject to the f
16. ble For a list of differences from each previous version of the drivers be sure to select Differences from Previous Versions during the installation process INSTALL updates yourAUTOEXEC BAT file with the drivers you select INSTALL makes a copy of your original AUTOEXEC BAT file called AUTOEXEC OLD If you already have Elo driver commands in your AUTOEXEC BAT file they will be commented out When INSTALL is finished it leaves a file called GO BAT in the subdirectory you specified GO loads the touchscreen driver runs the calibration program ELOCALIB and gives you some final instructions If you are using Windows 3 1 you will also calibrate the touchscreen within Windows 3 1 with the Touchscreen Control Panel NOTE Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 Insert the Elo CD ROM in your computer s CD ROM drive If Windows 98 Windows Me or Windows 2000 starts the Add New Hardware Wizard 2 Choose Next Select Search for the best driver for your device Recommended and choose Next When a list of search locations is displayed place a checkmark on Specify a location and use Browse to select the EloUSB directory on the Elo CD ROM Choose Next Once the Elo USB touchscreen driver has been detected choose Next again A You will see several files being copied Insert your Windows 98 CD if prompted Choose Finish If
17. e 6 1 minimum Antiglare surface Curved 60 20 gloss units or 75 15 gloss units The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Levels 4 15kV air 8 kV contact discharge C 31 CarrollTouch Infrared Touchscreen Specifications MECHANICAL Input Method ELECTRICAL Positional Accuracy Resolution Touch Activation Force Controller OPTICAL Light Transmission ENVIRONMENTAL Temperature Relative Humidity Altitude Chemical Resistance Electrostatic Protection Agency Approvals Sealability DURABILITY Surface Durability C 32 User Guide Finger or gloved hand activation Typical centroid accuracy 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required Board Serial RS232 or USB 1 1 Chip set Serial RS232 and USB 1 1 Glass or acrylic overlay 2 90 Operating 20 C to 70 C Storage 40 C to 85 C Operating 40 C at 90 RH noncondensing Operating 10 000 ft 3 048 m Storage transport 50 000 ft 15 240 m Glass overlay The touch active area of the touchscreen is resistant to chemicals that do not affect glass such as acetone toluene methyl ethyl ketone isopropyl alcohol methyl alcohol ethyl aceta
18. ection Note Before connecting the cables to your touchmonitor and PC be sure that the computer and touchmonitor are turned off 2 5 0 Mi aa 66000000 52325333 H 2855 50 2225222222029 e f FE FAR 9 22 Adapter Video Cable Serial Cable USB Cable OSD Remote Control Key option 1 Connect one end of the power adapter to the monitor and the other end to the connector of the power cord 2 Connect one end of either the touchscreen serial RS232 cable or the touchscreen USB cable but not both to the rear side of the computer and the other end to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding USB cable does not have thumb screws 3 Connect one end of the video cable to the rear side of computer and the other to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding 4 Press the power button on the rear panel to turn the monitor power on 5 Connect one end of OSD remote control key option to the monitor 2 10 User Guide Product Overview Main Unit Rear View 2 11 Installing the Driver Software 2 12 User Guide Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer Drivers are located on the enclosed CD ROM for the following operating systems
19. emicals that do not affect glass such as acetone toluene methyl ethyl ketone isopropyl alcohol methyl alcohol ethyl acetate ammonia based glass cleaners gasoline kerosene vinegar Per EN 6100 4 2 1995 Meets Level 4 15 kV air 8 kV contact discharges UL cUL TUV CE FCC Class A Can be sealed to meet NEMA 3 3R 5 12 12K 13 IP64 standards Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts SecureTouch technology has been operationally tested to more than 50 million touches inone location without failure using a stylus similar to a finger Meets UL 60950 and CSA 22 2 No 60950 ball drop test 0 5 kg 50 mm diameter ball dropped from height of 1 3 m AccuTouch resistive Touchscreen Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission per ASTM D1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Environmental Chemical Resistance Electrostatic Protection per EN 61000 4 2 1995 Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 1 More than 100 000 touchpoints in 15 500 touchpoints cm Typical less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are
20. his Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is c
21. local dealer or our service center Solutions to Common Problems Problem The monitor does not respond after you turn on the system Characters on the screen are dim The screen is blank Screen flashes when initialized Out of Range display Touch doesn t work Suggestion s Check that the monitor s Power Switch is on Turn off the power and check the monitor s power cord and signal cable for proper connection Refer to the About Touchmonitor Adjustments section to adjust the brightness During operation the monitor screen may automatically turn off as a result of the Power Saving feature Press any key to see if the screen reappears Refer to the About Touchmonitor Adjustments section to adjust the brightness Turn the monitor off then turn it on again Check to see if the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024 See Appendix A for more information on resolution Make sure the touch cable is securely attached at both ends 4 23 4 24 User Guide Native RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best For the LCD touchmonitor the native resolution is 1280 x 1024 for the 17 inch size In almost all cases screen images look best when viewed at their native resolution You can lower the resolution setting of a moni
22. n Specifications 35 Acoustic Pulse Recognition Specification 36 B Brightness 30 CarrollTouch Touchscreen specifications 32 Care and Handling of Your Touchmonitor 28 Certifications 30 Cleaning Your Touchmonitor 28 Contrast Ratio 30 Controls and Adjustment 19 D Dimensions HxWxD 30 Display Color 30 Display Mode 30 Display Size 30 E Electrical Safety Information 33 Emissions and Immunity Information 33 l Image problem 23 Image scrolling 23 Input Signal 30 Installation and Setup 9 Installing APR USB Touch Driver for Windows XP 15 Installing the Driver Software 12 Installing the Serial Touch Driver 13 INDEX Installing the Serial Touch Driver for MS DOS and Windows 3 1 14 Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 13 Installing the USB Touch Driver 15 Installing the USB Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 15 IntelliTouch Touchscreen Specification 31 M Main Unit 10 Max Resolution 30 N Native Resolution 25 Operating Conditions 30 On Screen Display OSD 30 OSD Control Options 20 OSD Menu Functions 19 Pixel Pitch 30 Plug amp Play 30 Power Adapter 30 Power Management System 22 Precautions 7 Product Description 7 Product Overview 10 R Rear Control 30 Rear View 10 Rear Panel Controls 18 Regulatory Information 33 Remote OSD Buttons option 18 Resp
23. ness Response Time Display Color Viewing Angle Input Signal Video Sync Signal Connector Rear Controls On Screen Display OSD Controls Plug amp Play Touch Panel optional Power Adapter Operating Conditions Temperature Humidity Altitude Storage Conditions Temperature Humidity Dimensions HxWxD Weight Net Certifications C 30 User Guide 1739L 17 TFT Active Matrix Panel 338 H x 270 mm 0 264 H x 0 264 V mm VGA 640 x 350 70Hz VGA 720 x 400 70 VGA 640 480 60 72 75Hz SVGA 800 600 56 60 72 75Hz XGA 1024 x 768 60 70 75Hz SXGA 1280 x 1024 60 70 75Hz SXGA 1280 x 1024 at 75Hz maximum 1000 1 typical No touchscreen typical 300 cd m Min 240 cd m IntelliTouch typical 270 cd m Min 204 cd m CarrollTouch typical 270 cd m Min 204 cd m Surface Capacitive typical 249 cd m Min 192 cd m SecureTouch typical 270 cd m Min 204 cd m AccuTouch typical 246 cd m Min 192 cd m Acoustic Pulse Recognition typical 270 cd m Min 204 cd m Tr 3 5 ms Tf 3 7ms Typ 16 7M Vertical 80 80 Horizontal 80 80 R G B Analog 0 7Vp p 75 ohm TTL Positive or Negative Mini D Sub 15 pin Menu Select Power Contrast Brightness H Position V Position Color Temperature Phase Clock OSD Time Recall Language English French German Spanish Japanese DDCI 2B IntelliTouch Carroll Touch Surface Capacitive SecureTouch Accu
24. o pixels to LCD pixels Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especially Chapter 2 Installation and Chapter 3 Operation 1 To reduce the risk of electric shock follow all safety notices and never open the touchmonitor case Turn off the product before cleaning Your new touchmonitor is equipped with a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your touchmonitor Use of an unauthorized power cord may invalidate your warranty 4 The slots located on the sides and top of the touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots It is important that your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself B 27 Care and Handling of Your Touchmonitor B 28 User Guide The following tips will help keep your touchmonitor functioning at the optimal level To avoid risk of electric sh
25. ock do not disassemble the brick supply or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposes of with household waste It should be deposited at an appropriate facility to enable recovery and recycling APPENDIX TECHNICAL SPECIFICATIONS Touchmonitor Specifications Model LCD Display Display Size Pixel Pitch Display Mode Max Resolution Contrast Ratio Bright
26. ollowing two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference reveived including interference that may cause undesired operation 41 42 User Guide WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors and components of the product is regional please contact your regional office Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commer cially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be re ceived by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a rea
27. on 7 Product Description ae 7 5 nce eg rA 7 About the Product ssseeeeees 8 Chapter 2 Installation and Setup 9 Unpacking Your 9 Touch Interface Product Overview unnesenssnsseennnnnnnnnnnnnnnnnnnnnnnnnnnnen Main oaa RCRUM Rear View Installing the Driver Software Installing the Serial Touch Driver 13 Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 13 Installing the Serial Touch Driver for MS DOS and Windows 3 1 seins 14 Installing the USB Touch Driver 15 Installing the USB Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 15 Installing APR USB Touch Driver for WindowsXP ame 15 Chapter 3 Operation 17 About Touchmonitor Adjustments 17 Rear Panel 18 Remote OSD Buttons option 18 Controls and Adjustment 19 On Screen Display OSD Menu Functions 19 On Screen Display OSD Control Options 20 Preset Modes sssesssssesseeeeeenrene Power Management System Chapter 4 Troubleshooting 23 Solutions to Common Problems
28. onse Time 30 INDE X 45 5 SecureTouch Touchscreen Specifications 34 Signal Connector 30 Solutions to Common Problems 23 Storage Conditions 30 Surface Capacitive Touchscreen Specifications 35 SVGA 25 SXGA 25 T Technical Specifications 29 Touch Interface Connection 11 Touch not working 23 Touch Panel optional 30 Touchmonitor Safety 27 Touchmonitor Specifications 30 Troubleshooting 23 U Unpacking Your Touchmonitor 9 UXGA 25 V VGA 25 Viewing Angle 30 Warning 28 Warranty 43 Weight Net 30 XGA 25 INDE X 46 Check out Elo s Web site www elotouch com Get the latest Product information Specifications e News on upcoming events e Press release Software drivers Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Web site at www elotouch com or simply call the office nearest you North America Germany Belgium Asian Pacific Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Sun Homada Bldg 2F 301 Constitution Drive Elo TouchSystems Division Elo TouchSystems Division 1 19 20 Shin Yokohama Menlo Park CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222 0033 USA D 85521 Ottobrunn B 3010 Kessel Lo Japan Germany Belgium 800 ELO TOUCH 800 356 8682 Tel 49 0 89 60822 0 Tel 32 0 16 35 2100 Tel 81 45 478 2161 Tel 650 361 4800 Fa
29. s on the screen to complete the driver setup for your version of Windows N aA tn R To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download 2 14 User Guide Installing the Serial Touch Driver for MS DOS and Windows 3 1 You must have a DOS mouse driver MOUSE COM installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS To install Windows 3 x and MS DOS from Windows 95 98 follow the directions below 1 Insert the CD ROM in your computer s CD ROM drive 2 From DOS type d EloDos_W31 to change to the correct directory on the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type install and press Enter to start the installation 4 Align the touchscreen You must have already completed Steps 1 and 2 before proceeding Torun the INSTALL program 1 Type INSTALL at the DOS prompt in the directory containing the driver install files 2 INSTALL asks you to select the software to install Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compati
30. sonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or 11 replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insur ance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 44 User Guide THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER
31. te ammonia based glass cleaners gasoline kerosene and vinegar Acrylic overlay ASTM D1308 resistance to benzene toluene xylene methylene chloride acetone ethyl acetate and 40 sulfuric acid Saturated cotton ball test 30 minutes with gasoline antifreeze brake fluid and diesel fuel with no damage Polycarbonate bezel Some sensitivity to hydrocarbons Per EN 61000 4 2 1995 Meets Level 4 15 kV air 8 kV contact discharges UL cUL TUV CE FCC Class B Can be sealed to meet NEMA 4 and 12 and IP65 standards Glass overlay Surface durability is that of glass Mohs hardness rating of 7 Acrylic overlay 9H or Mohs hardness rating of 2 7 Surface Capacitive Touchscreen Specifications MECHANICAL Input method Glass Thickness ELECTRICAL Positional Accuracy Resolution Controller OPTICAL ENVIRONMENTAL Temperature Relative Humidity Chemical Resistance Agency Approvals Sealability DURABILITY Surface Durability Finger 0 118 3 0 mm nominal Glass only not including tape wires and or solder if used Reported touch coordinates are within 1 5 of true position based on viewing area dimensions Touchpoint density is based on controller resolution of 4096 x 4096 Controller board size of 2 1 x 3 3 5 4 x 8 4 cm with auto detect function for Serial RS232 and USB 1 1 connection Up to 85 per ASTM D1003 Touchscreen Operating 15 C to 70 C Storage 50 C to 85 C Operating 0 C to 65 C Storage
32. tions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety About the Product 1 8 User Guide Your LCD rear mount touchmonitor is a 17 SXGA TFT color display with the following features The internal microprocessor digitally controls auto scanning for horizontal scan frequencies between 31 5 KHz and 80 KHz and vertical scan frequencies between 56 3 Hz and 75 0 Hz In each frequency mode the microprocessor based circuitry allows the monitor to function at the precision of a fixed frequency High contrast color TFT LCD display supports resolutions up to 5 1280 1024 Compatible with VGA SVGA XGA SXGA non interlaced and most Macintosh compatible color video cards Power management system conforms to VESA DPMS standard Supports DDC1 2B for Plug amp Play compatibility Advanced On Screen Display OSD control for picture quality adjustment For full Product Specifications refer to Appendix C INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install the driver software Unpacking Your Touchmonitor Check that the following 9 items are present and in good condition LCD monitor Video cable USB cable Y Serial cable European power cable Power cable US Canada Touch Tools CD Quick Install Guide Brick power supply 2 9 Touch Interface Conn
33. tor but not increase it Input Video 17 LCD 640 x 480 VGA Transforms input format to 1280 x 1024 800 x 600 SVGA Transforms input format to 1280 x 1024 1024 x 768 XGA Transforms input format to 1280 x 1024 1280 x 1024 SXGA Displays in Native Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD LCD resolution is usually represented by the following symbols 640 x 480 SVGA 800 x 600 1024 x 768 SXGA 1280 x 1024 1600 x 1200 A 25 A 26 User Guide As an example a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically Input video is also represented by the same terms SXGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically When the input pixels contained in the video input format match the native resolution of the panel there is a one to one correspondence of mapping of input video pixels to LCD pixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower resolution than the native resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller The accuracy of the algorithms determines the fidelity of conversion of vide
34. x 49 0 89 60822 180 Fax 32 0 16 35 2101 Fax 81 45 478 2180 Fax 650 361 4722 elosales elotouch com elosales elotouch com www tps co jp eloinfo elotouch com Tyco Electronics elo TOJCHSYSTEMS 2008 Elo TouchSystens Inc Printed in USA
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