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British Telecom Granite Twin
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1. DELETE ALL press SELECT to delete all messages in the inbox Press CK to confirm Press BACK to return to the previous menu level View edit and send a template message 1 mn A WwW N From standby press B Or Press MEHU scroll hgg to TEXT MESSAGE and press SELECT Scroll gg to TEMPLATES and press SELECT Scroll si or kag through the templates Press SELECT to see the full text Press HEHU to choose from EDIT press SELECT to change the template Press LEAF to delete Use the keypad to enter your own message template SEHD press SELECT to send the template SAVE AS DRAFT press SELECT to save in the Drafts box for sending later Press BACK to return to the previous menu level View edit and send a Draft message 1 From standby press i Or Press MEM scroll g to TEXT MESSAGE and press SELECT Scroll g to DRAFTS and press SELECT Scroll or kgg through the Draft messages Press SELECT to see the full text Press HEHU to choose from EDIT press SELECT to change the text Press CLEAR to delete Use the keypad to enter your own message template SEHD press SELECT to send the text DELETE press SELECT to delete the text DELETE ALL press SELECT to delete all messages in the drafts box press OE to confirm Press BACK to return to the previous menu level Text settings Switch message reception off on The default setting is on 1 wu A
2. Flashes when your are being called by another handset The keypad is locked Requires subscription to a Caller Display Service from your network provider A quarterly fee may be payable 12 Getting to know your phone Base Find Press to ring all registered handsets helpful for finding a missing handset page 18 Also used during registration page 50 Message counter Indicates answer machine status and number of messages received Flashes when new messages have been received LED indicator Flashes when line in use On during handset charging Navigating the menus Your BT Granite has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press MEHL to open the main menu 2 Press UP or egg DOWN to scroll through the available options 3 Press SELECT to select a menu option or EACE to return to the previous screen 4 To exit amenu and return to standby press fa Main menus amp icons Phonebook DA Handset settings Base settings M Clock and Alarm Advanced Set 4 Network Service Text Message BEKE Answer Machine Getting to know your phone 13 Option buttons Press to select the option displayed on screen Options A Z E A N fr Redi N A Gis JZ S Do SV A D Lu 2 3 If no
3. Press edi Press once to enter d Press once to enter a Press oy filles times to enter y Press liam to enter a space and use and or fo for other characters Press Clear to delete incorrect characters Press Ro v to move the cursor left or right respectively to the point you want Use ci to move the cursor to the beginning or end of the text four times to enter 2 Upper amp lower case Press and hold Ed change between upper and lower case letters Maximum number of characters in a text message is 160 The display shows a character count from 0 up to 160 In order to send and receive text messages you must not withhold your number On most networks if you normally withhold your number the 1470 prefix presents your number for you If the text is longer than 160 characters it is stored as two or more messages up to a maximum of four The display indicates how many messages you text is spread over e g 1 2 Messages are marked New if they have not been read before or Old if previously viewed 46 Text messaging Templates There are five pre set templates am busy now will call you later Please call my mobile office home Meet me at lt time gt lt place gt I am sorry love you Happy Birthday Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost 2 Enter the name press ik DELETE press SELECT to delete the message
4. r to the services of your choice e VOICEMAIL lets you use your network s voicemail service 1571 e amp T 118588 BT directory enquiries e CANCEL CALLBACK lets you cancel an automatic call back request e WITHHOLD IL prevents your telephone number being sent when you make calls Enters 141 automatically before the next call only Open the BT Services menu 1 Press MEHL scroll a or ag to HETHORE SERVICES and press SELECT 2 Scroll Q or Ye to choose the option you want and press SELECT 36 BT Network services You must subscribe to your network s Caller Display service for Call Waiting to work A quarterly fee may be payable You need to subscribe to your network provider s voicemail 1571 service for this feature to work Call Waiting 1 During a call you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook 2 Press f to put your current caller on hold and speak to the new caller 3 Press f again to switch between both callers 3 Press P o finish the current call The handset will then ring answer to continue the other call Activate de activate call waiting 1 Press HEHU scroll g to HETHORE SERVICES and press SELECT 2 Scroll hgg to CALL HAITIHG Press SELECT 3 Scroll For tay to choose either ACTIVATE or DE ACTIVATE press SELECT This will send an update to the network 4 Press P return to stan
5. 2 3 Press MEHU scroll hgg to HAHDSET SETTINGS and press SELECT Scroll g to BACKLIGHT TIME press SELECT Scroll A or to display 26 SECONDS 46 SECONDS or 66 SECONDS and press SELECT Press BACK to return to the previous menu level Handset and base settings Dim mode When dim mode is set to on the default setting and no buttons have been pressed on the handset for 30 secs the time will appear on the handset display To conserve battery power you can turn the dim mode off and the screen will then switch off and go completely blank instead of displaying the time When any button is pressed on the handset the display will switch back on 1 Press MEHL scroll g to HANDSET SETTINGS and press SELECT 2 Scroll hg to DIM MODE press SELECT 3 Scroll or g to display OH or OFF and press SELECT 4 Press EACE to return to the previous menu level Auto hang up With Auto hang up switched on you can end a call by placing the handset on the base or charger If you switch this off you must always press to hang up Default setting is On 1 Press HEHU scroll g to HANDSET SETTIHGS and press SELECT 2 Scroll hg to AUTO HANG LUP press SELECT 3 Scroll a or g to display OH or OFF and press SELECT 4 Press EACE to return to the previous menu level Auto answer With Auto answer switched on you can answer a call by lifting the handset off the base or charger If you switch this off you must always press a to answer a
6. Dial an entry 1 Press HAMES scroll di or kag to the entry you want or search alphabetically 2 Press A The number is dialled Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press 6s three times to enter o Press once to enter m Writing tips Press CLEAR to delete the last character or digit Press Foes move backwards or forwards through character digits Press and hold Eg switch between upper lower or sentence case Press Mum to insert a space Use and or o for other punctuation characters You must enter a name to go with a number To enter a pause in a phonebook number When storing a number press and hold and a P will be displayed For more information on pauses see page 60 Phonebook empty If the phonebook is empty and you enter the phonebook menu the display shows ADD EHTRY Once an entry has been stored the full menu is displayed f you attempt to save a phonebook entry which is the same as an existing entry the screen will show IOUELE HAME and the details will not be saved Phonebook full When the phonebook is full the display shows MEMORY FULL when you try to add a new entry You must delete entries before you can add new ones To search alphabetically Press the relevant keypad button e q for the entries beginning with T press rn once then scroll a or agg through the entries 20 Phonebook Edit a name and n
7. There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock 58 General information Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions as The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been p
8. call Default setting is On 1 Press MENU scroll gg to HAHDSET SETTIHGS and press SELECT 2 Scroll hg to AUTO AHSHEF press SELECT 3 Scroll a or g to display OH or OFF and press SELECT 4 Press EACE to return to the previous menu level 25 26 Handset and base settings Base settings Ring volume There are five volume levels plus Off or choose Ascending for a gradually increasing ring volume 1 Press MEHL scroll hg to BASE SETTINGS and press SELECT 2 RING VOLUME is displayed Press SELECT 3 Scroll ci or lg to the ringer volume you want and press ik The ascending alert is selected by scrolling one step higher when you reach the highest volume bar 4 Press EACE to return to the previous menu level Ring melody There are 15 ring melodies to choose from 1 Press MEHI scroll hg to BASE SETTINGS and press SELECT 2 Scroll tag to RING MELODY press SELECT 3 Scroll ci or egg to the ringer melody you want and press SELECT 4 Press EACE to return to the previous menu level Clock amp alarm Set date time 1 Press MEHL scroll gg to CLOCK amp ALARM and press SELECT 2 SET DATE TIME is displayed Press SELECT 3 Use the keypad to enter the current time in 24 hour format and date then press OK If you make a mistake press BACE to delete Multi handsets When setting the time and date on one handset any other handsets registered to the base are also Set time format updated automati
9. wait to speak to a customer adviser e BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e For other telephone service providers please contact their customer services Do 56 Help General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800 800 152 business Billing enquiries e Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled 1 Press i WRITE TEXT MSG is displayed Press SELECT 2 Use the keypad to type in the following commands depending upon what you want to do Opt out from receiving voice text messages EB EZ turns off the opt out option Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text Turns off permanent voice text message delivery When finished press 0E 3 Enter the number 00000 then press Ck 4 SEHD is highlighted press SELECT 5 Display shows TEXT TRANSFERRIHG and then TEXT SEHT If you are sending a message from a
10. barring NUMDEL cscescesseesecsesseeescesecseeeseees 33 ROSCE A E cates ssasasodseabiaies 33 Handset Answering machine default settings 34 BT Network services Pre stored BT Services numbers sescecceeseeeeeeeeeeeeeee 35 Open BT Services M NU cscccssscssscesstecssrecseeeeseeeeseeees 35 Call Waitin Qisssccssssssevapssecssassevensabucvanssesssesssascstcceserisveseaees 36 Voicemail is ctd5i 5eseis iene cabs ristis sie dasieeisvbsncantiatastanesdevaes 36 Answering machine Using the answering MaChING ssccsscesseseesseseeseeenees 37 Set answer mode and switch on Off esseseseeeeeeeeees 37 OUtGOING MESSAGES ccssccsecccsscccescesscecseeecseessseeetseees 38 Record your OWN outgoing MESSAGE ssesceseeescereeeseees 38 Play OUTGOING MESSAGE sccsscsssesseessesscsrsseseeescseeeeseees 38 Delete your outgoing MESSAGE cesceseeseeteeeecseeeseees 38 Message playback assistiren aiin 39 Delete all MeSSAaGeS csscssssssesssessceseesscssseeseeseesseeeeeees 39 Recorda MEM Ose 2 tvartivccecndiadsonnesnivevensaneonessenseterecies 39 AMSWEPSOLEINGS orreri iiie i an 40 Ring delay viscccecsavceusesscectivecvssganesscossssvedvagcantsstssensexeestvnes 40 Adjust OGM Volume sccsccssceseseeseeeseens Switch call screening at the handset on Off ces000 40 Call screening at the handset cscsscsscssseseeeeesreeees 41 Recording Memory
11. button is pressed for 30 seconds the handset returns to standby automatically 14 Menu map PHONEBOOK ADD ENTRY NEW ENTRY LIST EDIT ENTRY SELECT MELODY DELETE ENTRY DELETE ALL SPEED DIAL Getting to know your phone HANDSET BASE SETTINGS SEMINGS RING VOLUME HANDSETNAME PING MELODY HANDSET TONES RING VOLUME RING MELODY KEY BEEP CONFIRM TONE BACKLIGHT TIME DIM MODE AUTO HANG UP AUTO ANSWER CLOCK amp ALARM SET DATE TIME SET FORMAT ALARM ALARM TONE ALARM VOLUME ADVANCED SET CONFERENCE BARRING MODE CHANGE PIN REGISTRATION DE REGISTER RESET NETWORK TEXT MESSAGE SERVICES WRITE TEXT MSG HELPLINE INBOX DIVERT ALL TEMPLATES DIVERT Busy DRAFTS DIVERT NO ANS SETTINGS CALL WAITING VOICE MAIL BT 118500 CANCEL CALLBACK WITHHOLD ID ANSWER MACHINE PLAY DELETE ALL OUTGOING MSG RECORD MEMO ANSWER MODE ANSWER amp RECORD ANSWER ONLY ANSWER OFF ANS SETTINGS RING DELAY REMOTE ACCESS HS SCREENING BASE VOLUME Using the phone Switch handset on or off To switch off 1 Press and hold Dy until the handset switches off after about 5 seconds To switch on 1 Press and hold gt until the handset switches on Make an external call 1 Press A 2 When you hear the dial tone dial the number Preparatory dialling 1 Dial the number first If you make a mistake press LEAR to delete the last digit 2 Press A o dial End a
12. e BT Granite charger e Li polymer 550mAh battery e Battery compartment cover e Mains power adaptor item code 045982 e Desk mounting plinth In this guide Getting started LO GAT ON eannan e tits vnbetedeiteresent suds aneventes 7 SOUCIMNG UD EEA POE E E 7 Setting up for multiple packs scssccsseeseesecsseesseereeeeees 9 Set date and time manually ce seeeseesesceeeeeeeeeeeeeeeeeeees 9 Getting to know your phone Handset DUttONS cssccsscsseesscssccssccseesscssecesesecsesenseees 10 Handset display display icons 11 Basena akasa 12 Navigating the menus l3 Menu Mapssssssccsissascsscessecctastscvatsssosacssacvsssassosdsvesoontaneszes 14 Using the phone Switch handset on or off csscssccsseeseesecseessessecsnseneeees 15 Make an external call csccsscssccsceseesseeseeeseesecsseeseees 15 Preparatory dialling csscssscssccsscesessscssecescesecensenseees 15 Enda callarse e re EEE Saa 15 Options during a tallssscssisissssscsinisosisserssesssisseessiiasa 15 Open the phonebook during a call al Receiving a call 00 eeeeseeeeee 16 Earpiece handsfree volume 16 Mute Secrecy scsccseereereees 16 Handsfree escesceeee 16 Make a handsfree Call s ccsscssccssseseesseeseesseesecensenseees 16 Answer a Call handsfree csccssccssesseesseessesseeseesnsenseees 17 Switch to handsfree during a Call cssccssessesscereesseees 17 Redial
13. last number you called is displayed Press A to dial Redial a number from the redial list 1 2 3 Press the last number you called is displayed Press ec or keyg to scroll to the number you want Press A to dial Save a number from the redial list to the Phonebook 1 2 Press R then scroll to the number you want Press SELECT to select the number then press MEHL to enter the sub menu SAVE HUMEER is highlighted Press SELECT Use the keypad to enter the name For tips on entering names and text see page 19 If you make a mistake press CLEAR Press iE The number is displayed Press CE to save Choose the required melody press SELECT and the entry is saved to the phonebook Press P E return to the previous menu level nid 18 Using the phone WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112 When the keypad is locked you can still answer incoming calls and operate the handset as normal When the call is ended the keypad lock comes on again Paging calls only ring the handsets they cannot be answered as a voice call Press SILENT to stop a particular handset ringing Other handsets will still ring if you have multiple handsets so this could help you find it Delete a redial number 1 Press a 2 Scroll a or keyg to the number you want 3 Press SELECT then when the entry is selected press HEHU and scroll kgg to DELETE and press SE
14. return to the previous menu level Text messaging 49 Using additional handsets The handset is automatically assigned the next available handset number If registration is not successful first time please repeat the process again in case the base registration period ran out of time If there are already 5 handsets registered to the base the registration will fail The display shows TOO MAWY HANDSETS You must de register another handset before you can register the new one Immediately after de registering you can press MEHU to jump to the Registration menu You can use up to five GAP compatible handsets with your BT Granite base to extend your phone system without needing to install extension sockets for each new phone Your BT Granite handset can also be registered to up to four other bases If you have purchased a BT Granite multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your BT Granite base before it can be used Handset registration Registration At the base 1 Press and hold for 5 seconds until you hear a long beep from the base You now have 2 minutes to register the handset At the Granite handset 1 Press HEHU scroll si or ag to ADVANCED SET and press SELECT 2 Scroll tag to REGISTRATION press SELECT 3 Enter the system PIN default setting 0000 and press ik The handset will search for t
15. the last number Called sscesssscessesseesecssenseees 17 Redial a number from the redial list sscesccsccsseeseees 17 Save a number from the redial list to the phonebook 17 Delete a redial MUMDET seeseecesceeeeececeeceeeeeeeteeseeees 18 Delete all redial MUMbETS sccssceseestesseeeseessceeeenseees 18 Keypad lock sissssisscsssdedessassssicsisausessessevcavesassuscascdsssesvisaes 18 Find handset paging ssscssssssesceseseeeeeeseeeeeeeeeeeees 18 Phonebook Store a name and number View an entry eeeeeeeeeee Dial AM Entry einiino iieii Edit a name and number sssssssssssesssessssssssesrsssssesresesrseses Edit the assigned ringer MelOdy sscsscesseeseeeeeseeeseees 20 DGGE AN ENEIY lt cscsceisvncsancsnsostessvessconsovesennsvers ariii 20 Delete phonebook csscesesscsssesscesecsseessessesereeeeeseees 21 Speed dialicscssicsnasensssacssesversseeseseasssntenessoncavdes cxecesvassatencs 21 Store or change a speed dial numbet sseseeeeeeeeees 21 Dial a speed dial number eeeeeeeceeceeeeceeceeeeeeeneees 22 Delete a speed dial number eeeeeeceseeeeeeeeeeeeeeeeees 22 Handset and base settings Handset SettingS scssccsscessesscsssesssesecssessseseseeesseeeneees 23 RING VOM ss cssssceducissdessbcesacdstesteudsiceaescntesivessteatesetaders 23 RING IMELODY visssscssevssseisvszeesascesastosacteausctvesssacavsatasesaseees
16. AHSHER OHL press SELECT to switch on and enable callers to hear an outgoing message only The base counter will show cz AHSHER OFF press SELECT to switch answering machine off The base counter will be blank 4 Press EACE to return to the previous menu level You will need to set the day date and time if you have not already done so so that you will know when each message was received If you have subscribed to your network s Caller Display service the date and time is set automatically when you receive your first call To set the date and time manually see page 27 If someone is accessing the answer machine menu the counter on the base will flash A The answer machine menu can only be accessed by one handset at any time 38 Answering machine Answer and Record The pre set Answer and Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message will replace the pre recorded message To reinstate the pre recorded messages delete your own recorded outgoing message see below Answer Only he pre set Answer Only outgoing message where callers hear an announcement but cannot eave a message is Hello your call cannot be aken at the moment and you cannot leave a message so please call later When recording your Answer Only message remember to adv
17. CE to go back to the previous screen or press A cancel and return to standby Welcome to the BT text messaging service on your BT Granite Your BT Granite can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms Subscribe to the text messaging service When you send your first text message from your BT Granite you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package Open the text message menu 1 Press B RIGHT NAVIGATION BUTTON Or Press HEHU scroll ci or kag to TEXT MESSAGE and press SELECT Send a text message 1 Press B HEITE TEXT MSG is displayed Press SELECT 2 Use the keypad to write your message When finished press Ci 3 Enter the number you are texting If selecting a Phonebook number press FHOHEBOOE scroll ci or kay to the entry y
18. CT Scroll gg to CHAHGE FIH and press SELECT 2 3 Enter the old PIN and press ik 4 Enter the new PIN and press ik 5 Enter the new PIN again to confirm and press OK Display shows HEH FIM STORED 6 The screen returns to standby Call barring Use call barring to restrict selected handsets from dialling a phone number beginning with specific pre fixes for example premium rate numbers beginning 09 or mobile phone numbers beginning 07 You can set four different barring pre fixes each containing up to 4 digits If a restricted number is dialled the call will not be connected and the user hears an error beep Call barring on off Press MENU scroll S or kgg to ADVANCED SET and press SELECT Scroll ag to CALL EARRING press SELECT You cannot bar emergency service numbers 999 or 112 When Call barring is set to On the standby screen shows Call bar on Enter the system PIN default setting 0000 and press OK Scroll FQ or tag to OH or OFF and press SELECT Press Dy gt i return to standby The standby screen will show BARRIS MODE OH 1 2 3 4 BARRING MODE is displayed press SELECT 5 6 Set call barring number You can enter up to four numbers to be barred 1 Press HEHU scroll a or fag to ALVAMCED SET and press SELECT 2 Scroll g to CALL BARRIHIS press SELECT 3 Enter the system PIN default setting 0000 and press ik 4 5 6 Scroll tag to BARRIS HUMBER and press SELECT
19. CT alert is selected by scrolling one step higher when you reach the highest volume bar Press EACE to return to the previous menu level Ring melody There are 15 ring melodies to choose from 1 Scroll g to HANDSET TOMES and press SELECT Press MEHL scroll g to HANDSET SETTINGS and press SELECT 2 3 Scroll hg to RING MELODY press SELECT 4 5 Scroll eco or Reg to the ringer melody you want and press SELECT Press BACK to return to the previous menu level 24 Handset and base settings Keypad beep When you press a button on the keypad you hear a beep You can switch this beep on or off L 2 Scroll gg to HAMDSET TOMES press SELECT 3 Scroll hgg to KEY EEEF press SELECT 4 5 Press HEHU scroll kg to HANDSET SETTINGS and press SELECT Scroll E or kgg to display OH or OFF and press SELECT Press EACE to return to the previous menu level Confirmation tone When you change a phone setting or place the handset on charge you hear a confirmation tone You can switch this tone on or off 1 Scroll gg to HAHDSET TOMES press SELECT Scroll g to COMFIRM TOME press SELECT Scroll ci or Reg to display OH or CFF and press SELECT 2 3 4 5 Press MEHL scroll Reg to HAHDSET SETTINGS and press SELECT Press EACE to return to the previous menu level Backlight time Adjust the amount of time before the handset backlight switches off Choose from 20 40 or 60 seconds 1
20. ECT 2 Scroll gf to AMS SETTIHGS and press SELECT 3 4 5 Scroll leg to HS SCREENING Press SELECT Scroll aA or ggo choose H or OFF Press SELECT Press BACK to return to the previous menu level Answering machine Call screening at the handset Your BT Granite answering machine has voice prompts to help you use its settings and features 1 When the phone starts recording a message from an incoming caller press SCREEN to listen to the caller at the handset To interrupt the recording and speak to the caller press 2 Press MA end the call Recording memory full If the recording memory becomes full while a caller is leaving a message they will hear Thank you for calling and the answering machine will hang up Any new callers will hear the Answer only message If the memory is full you must delete messages before your BT Granite can begin recording again Call screening 1 Providing the base speaker volume is set loud enough you can hear a caller leaving a message If you want to interrupt and speak to the caller press on the handset 41 42 Answering machine Each message is played back with the day and time of the call announced If the base speaker is set to 0 call screening is switched off If you enter the incorrect PIN code you will be allowed two further attempts if it is still incorrect you will hear Thank you for calling and your BT Granite will hang up If you do not press
21. ECT OHLY and press SELECT Answering machine 39 4 Scroll gg to DELETE and press SELECT to play the message 5 Press EACE to return to the previous menu level Message playback Messages are played through the handset speaker To switch to private playback through the earpiece press ALL during playback 1 Press MEHUL scroll a or kag to AMSHER MACHINE Press SELECT 2 FLAY is displayed Press GE to play your messages During playback press OF TIOMS and scroll a or gg to REPEAT press SELECT to repeat the current message PREVIOLS press SELECT to play the previous message HEXT press SELECT to skip to the next message DELETE press SELECT to delete the current message 3 Press EACE to return to the previous menu level Delete all messages 1 Press MEHL scroll a or gf to AHSWER MACHINE Press SELECT 2 Scroll X or kgf to DELETE ALL and press SELECT Only unplayed messages will be deleted 3 Press CE to confirm to delete all 4 Press EACE to return to the previous menu level Record amemo e You can record a memo message on the 1 Press HEHU scroll di or fag to ASHER MACHINE Press SELECT answering machine for other users to hear when they listen to messages 2 Scroll tag to RECORD MEMO and press SELECT 3 Speak your message after the beep Press STOF to stop recording 4 Press EACE to return to the previous menu level 40 Answering machine Answer delay Answer delay sets the num
22. ED DIAL and press SELECT Scroll ec or keyg to the 2 9 button you want and Memory 1 is set as 1571 press SELECT 4 HO HUMBER is displayed Press HEHU then select ELIT The Phonebook list is displayed Scroll ci or Reg to the entry you want and press SELECT twice The display returns to the direct access memory menu and shows the new entry Press EACE to return to the previous menu level Anew entry will overwrite an existing entry 21 22 Phonebook Dial a speed dial number 1 Once you have stored a number press and hold the 1 9 button you want The number stored is displayed and dialled Delete a speed dial number 1 Press HEHU FHOHEBOOE is displayed Press SELECT 2 Scroll gf to SPEED DIAL and press SELECT 3 Scroll ed or kag to the button memory you want to delete and press SELECT 4 Press MEHL Scroll Reg to DELETE and press SELECT You hear a confirmation beep The number is deleted You can scroll A or tf to the Phonebook list to select another entry if required or press P gt return to standby Handset and base settings Handset settings Ring volume There are five volume levels plus Off or choose Ascending for a gradually increasing volume 1 2 Scroll tag to HANDSET TOMES and press SELECT 3 4 Scroll ec or keyg to the ringer setting you want and press Ok The ascending Press MEHL scroll gg to HANDSET SETTINGS and press SELECT RIHG VOLUME is displayed press SELE
23. F OM OMCE or OM DAILY and press SELECT If you select OH OHCE or OH DAILY use the keypad to enter the alarm time using the 24 hour clock format e g for 7 30am enter 07 30 Press Ck 4 Press EACE to return to the previous menu level Alarm tone Choose from 3 different alarm ringtones 1 Press MEHI scroll egg to CLOCK amp ALARM and press SELECT 2 Scroll gg to ALARM TOME and press SELECT 3 Scroll ci or Reg to display MELODY 1 2 or 3 and press SELECT 4 Press EACE to return to the previous menu level Alarm volume Choose from LOH MEDIUM or HIGH 1 Press MEHL scroll tag to CLOCK amp ALARM and press SELECT 2 Scroll gg to ALARM VOLUME and press SELECT 3 Scroll a or kag to display LOH MEDIUM or HIGH and press OF 4 Press EACE to return to the previous menu level Caller Display and the calls list If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call If your caller s name is stored in the phonebook and a number match is found you will also see the caller s name on the display Calls list The Calls list holds up to 30 numbers The date and time of the call is also stored if available When the list is full and a new call is received the oldest entry will be deleted automatically The Calls list can display numbers up to 24 digits or names up to 16 characters New Mess
24. ID memory SMS Mailbox SMS reception Conference SMS alert beep Speed dial 1 Centre 1 On 1470P17094009 0800587529 Empty Empty Empty Empty On Off On 1571 Answering machine default settings Ring Delay OGM Answer On Off Answer Mode HS screening Remote access Base Playback Volume Base Screening Volume 6 Pre set OGM 1 On Answer amp Rec Off On 5 5 BT Network Services IMPORTANT By selecting the BT Services menu you can access a range of useful pre stored Touse bt Serviced and bT edling Featurssyou numbers and further BT Calling Features must first subscribe if required to the relevant service from your network provider A quarterly fee may be payable Pre stored BT Services numbers e PROD HELFLIHE dials the BT Granite Helpdesk for information and help For more details on BT s Calling Features call BT free on 0800 800 150 If you are not connected to the BT network some e DIVERT ALL diverts all calls to a number of these services may not be available Please i oa a contact your network provider Call Diversion e DIVERT BUSY diverts calls when your line is busy services may allow other divert options Check ee ith k ider for details e DIVERT HO AHS diverts calls if you do not answer eg mere ee For further information see the BT Calling e CALL HAITIHG to activate de activate Features user guide supplied when you subscribe
25. LECT then press ik to confirm 4 Press EACE to return to standby Delete entire redial list 1 Press SR 2 Press SELECT on any entry then press HEHU and scroll to DELETE ALL and press SELECT DELETE ALL 7 is displayed 3 Press CE to confirm or EACE to cancel 4 Press EACE to exit and return to standby Keypad lock To lock the keypad 1 Press and hold until the display shows KEYPAD LOCKED To unlock the keypad 2 Press and hold E o unlock the keypad Find handset Paging You can ring a handset to help locate it 1 Press 6 on the base All handsets registered to the base will ring The display shows FAIS and the INT icon flashes 2 Press on the base again to stop the ringing or press any button on any handset Phonebook You can store up to 100 names and numbers in the phonebook Names can be up to 14 characters long and numbers up to 24 digits Store a name and number 1 Press HEHU PHONEBOOK is displayed press SELECT HEH EHTE is displayed press SELECT 2 Enter the name and press Ck 3 Enter the number and press ik 4 Scroll eda or kag to select the ringer melody you want to assign to the entry Press SELECT 5 Press EACE to return to the previous menu level View an entry 1 In standby press HAMES The entries are listed in alphabetical order 2 Scroll ec or Reg to the entry you want 3 Press SELECT to see the number 4 Press EACE to return to the previous menu level
26. SL microfilter may cause problems with this product and your Broadband service Additional BT ADSL microfilters can be purchased from www shop bt com If you experience any problems please call the Helpline o 2 Insert battery as shown below Make sure the coloured wires line up as shown on the label inside the handset and the connector is plugged fully into the socket Value 3 7V 550mAh CE So Production Date 1908 Made in China Note If you ever need to remove the battery simply slide open the battery compartment cover and unplug the battery pack from the socket 3 Attach the desk mounting plinth This is an optional attachment the base can be placed flat on the desk without the plinth if desired 4 Place the handset on the base to charge for at least 24 hours When the handset is fully charged the amp icon will be displayed 5 When the battery is fully charged plug one end of the telephone line cord into the socket marked fe on the rear of the base and the other end into the telephone wall socket n 0808 100 6556 Setting up for multiple packs If you have purchased a BT Granite multiple pack you will need to prepare any additional handsets and chargers for use For each additional handset and charger 1 Insert the power adaptor with the red connector item code 045982 into the underside of the charger Plug the other end into the mains wall power socket and switch on 2 Insert the battery in th
27. Scroll a or keyg to the barring number you want and press SELECT Enter the number you want to bar You can put up to 4 digits Press GE to confirm Press A to return to standby Reset You can re set a handset and the base to their default settings 1 Press MEHU scroll ci or eg to ALVAMCED SET and press SELECT 2 Scroll g to RESET press SELECT 3 Enter the system PIN default setting 0000 and press GE 4 5 Display shows COHF IEM Press GE to confirm or EACE to cancel Press GE again All settings are reset Advanced settings 33 Dialling a barred number The call will not be connected The screen displays CALL BARRED This will delete all messages and clear the calls list and redial list Advanced settings Handset default settings Handset Ringer Volume Handset Ringer Melody Handset Earpiece Volume Handset Speaker Volume Handset Key Beep Battery Low Tone Language Auto hang up Auto answer Handset Name Base Speaker Volume Base ringer volume Time Date Date format Time format Set Alarm Alarm Tone Dialling Mode Flash Time Master PIN Call Barring Call Barring number Easy Call Easy Number 3 Melody 1 4 3 On On English On On Granite 5 3 00 00 01 01 08 DD MM YY 24 hr Off Melody 1 Tone 100ms 0000 Off Empty Off Cleared SMS default Centre Set 1st Ring SMS center Send number SMS center Receive number Phonebook memory Redial memory C
28. WwW N From standby press fy g Or Press MEHU scroll kgg to TEST MESSAGE and press SELECT Scroll gg to SETTIHGS and press SELECT RECEIVE OMSOFF is displayed Press SELECT Scroll a or keyg to CM or OFF and press SELECT Press BACK to return to the previous menu level Text messaging Do you have two text phone bases connected to the same phone line If you have two text phone base stations plugged into one line you are likely to experience problems receiving text messages Normally only one SMS enabled base unit DECT or cordless can be plugged into any line If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations To do this on your BT Granite see opposite This will allow you to send text via either base station but texts will only be received on the product with the active receive centre number If the base unit with the active receive centre number is a DECT product then all compatible handsets registered to it will be able to receive text messages If you experience any problems please call the Helpline on 0808 100 6556 47 48 Text messaging Service centre numbers To send and receive text messages you need the telephone number of your Network s text Centre If you accidentally delete the Send or Receive Service Centre numbers you will need to re enter them in order for your text Service to work Yo
29. age amp Caller Display When you have new missed calls and or answering machine messages the handset lets you know for example Two new calls IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 To ensure the caller s name is displayed make sure you have stored the full telephone number including the dialling code in the directory When a new call is received in the Calls list the amp icon is displayed the number is unavailable Unavailable is displayed the number has been withheld by the caller Withheld is displayed the call is from a payphone Payphone is displayed number is a voicemail call Voicemail is displayed you do not have a Caller Display service an external call is displayed as External call 30 Calls list View and dial from the Calls list Press tag The Calls list screen is displayed The first entry is indicated by an arrow press SELECT to open the entry to see details of the call e g time and date If the call has not been viewed it is marked as HEH by the AZ icon Scroll egg to see the next entry Press A to dial the entry displayed Press EACE at any time to return to the previous menu level Save a number to the Phonebook 1 2 3 4 5 6 7 Press tag The Calls list screen
30. any button for more than 10 seconds your BT Granite will hang up If the is not recognised it may be because you have deactivated the remote access feature see above Remote access on off for details Remote access When remote access is switched on you can call in from another phone to listen to your messages and operate your answering machine Remote access on off You can switch remote access on or off When on you can operate your answering machine from any other Touchtone phone Default setting is On 1 Press MEHL scroll a or gg to AHSHER MACHINE Press SELECT 2 Scroll ggg to AHS SETTINGS and press SELECT 3 Scroll hg to REMOTE ACCESS Press SELECT 4 Scroll eda or ag to ACTIVATE or DEACTIVATE Press Ok 5 Press BACK to return to the previous menu level If you forget to switch on your answering machine 1 Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call 2 Enter your system PIN original setting 0000 Play back your messages as shown below in Operating your answering machine remotely If you do not choose to switch your answering machine On it will switch off when the call is ended Operating your answering machine remotely 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit Remote Access PIN default 0000 If you hav
31. base e The batteries are low place the handset on the base charger to recharge con not scrolling e Check that the mains power is correctly connected e The battery may be fully charged You hear the busy tone when you press A e Make sure the handset is in range of the base e Another handset registered to your BT Granite base may be on the line Answering machine does not record any messages e The memory may be full Play and delete old messages see page 39 e Check the answering machine is set to Answer and record mode see page 37 54 Help Answering machine messages have the wrong date and time e Have you set the date and time See page 27 Cannot access your messages from another phone e Has Remote access been switched off To switch Remote access on see page 42 No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 29 e The caller may have withheld their number e An exact name number match was not found in your directory Check that you have stored the full STD dialling code Cannot register a handset to a base e You can register a total of 5 handsets to your BT Granite base and you can register your BT Granite handset to up to 4 bases Check that you have not exceeded the limits e Check that you have entered the correct PIN number default PIN 0000 e Check that you are at least one metre away from other
32. ber of times your BT Granite will ring before the answer machine picks up your call and starts playing the outgoing message You can change the Answer Delay setting to between 2 9 rings or Time Saver Time saver When you ring in to access your messages remotely if your answering machine is set to time saver and you have new messages it will answer after 2 rings if you do not have any new messages it will answer after 6 rings This means you can hang up knowing you have no new messages saving you time and the cost of the call Answer Settings Ring delay 1 Press MEHILI scroll ci or leg to AHSHEE MACHIHE Press SELECT 2 Scroll gg to ANS SETTINGS and press SELECT 3 RING DELAY is displayed Press SELECT 4 5 Scroll a or keyg to the ring delay setting you want and press SELECT Press BACK to return to the previous menu level Adjust OGM volume 1 Press MEHL scroll ci or ag to ANSWER MACHINE Press SELECT Scroll FER or kgg to ANS SETTINGS and press SELECT 2 3 Scroll EQ or gg to BASE VOLUME and press SELECT 4 5 Use the ed and fag buttons to adjust the volume and press SELECT Press BACK to return to the previous menu Switch call screening at the handset on off When switched on you can hear your caller leaving a message from your handset and choose to interrupt and speak to the caller if desired The default setting is Off 1 Press MEHILI scroll a or gg to AHSHEE MACHIHE Press SEL
33. call 1 Press A Options during a call 1 During a call press OF TIOHS to open the in call menu 2 Scroll ed and tag between the two options FHOMEBOOK or START ZHD CALL Open the Phonebook during a call 1 During a call you can check entries in the Phonebook Press OF TIGHS then select FHOHEBOOK 2 Scroll ci or tag to the entry you want 3 Press SELECT to see the number 4 Press EACE to return to the previous menu level When you make a call the In use light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Out of range warning When the handset goes out of range of the base Y flashes If you are on a call the line will hang up Move back within in range The handset will automatically re connect to the base Press and hold CLEAR to delete the whole number and return to standby Press SAWE to add the number to the Phonebook see page 19 16 Using the phone Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base If you have switched auto answer off you will need to press as well Auto answer ON is the default setting See page 25 A During a handsfree call press or a K change the volume Receiving a call When the phone rings the display shows the caller s number if available or t
34. cally g RINS If the time or date format is adjusted then only Choose whether the time is displayed in 12 or 24 hour format The default setting the handset being used will be updated all is 24 hours others will need to be changed independently if required 4 Press EACE to return to the previous menu level 1 Press HEHU scroll g to CLOCK amp ALARM and press SELECT 2 Scroll gg to SET FORMAT and press SELECT 3 TIME FORMAT is displayed Press SELECT 4 Scroll a or kay to display 12 HRS or 24 HRS and press SELECT 5 Press BACK to return to the previous menu level Date format Choose whether the date is displayed with the day first DD MM or the month first MM DD The default setting is DD MM 1 Press HEHU scroll tag to CLOCK amp ALARM and press SELECT Scroll g to SET FORMAT and press SELECT Scroll g to DATE FORMAT and press SELECT Scroll FER or kgg to display DEMM or HMDI and press SELECT un A WwW N Press BACK to return to the previous menu level 28 Clock amp alarm If you make a mistake entering the time press EBACE to delete the last digit Stop alarm ring When the alarm goes off press STOF or any button Set alarm You can set your alarm to ring once or at the same time every day If you want to stop your handset alarm setting select Off 1 Press MEHL scroll hgg to CLOCK amp ALARM and press SELECT 2 Scroll gg to ALARM and press SELECT 3 Scroll ed or fag to OF
35. dby Voice mail Dials 1571 so you can play and manage your network s voicemail messages To dial your voicemail 1 Press and hold the button This will automatically dial your 1571 voicemail To change your Voicemail number 1 Press MEHU scroll g to HETHORE SERVICES and press SELECT 2 Scroll hgg to VOICE MAIL Press SELECT 3 Scroll gg to VM HUMBER Press SELECT 4 Enter the Voicemail number and press ik 5 Press EACE to return to the previous menu level Answering machine Your BT Granite can digitally record up to 12 minutes of messages or up to 59 messages The maximum incoming message can be up to 3 minutes You can operate your answering machine from e the handset e remotely from any other Touchtone telephone see page 42 Your BT Granite comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own version of each Using the answering machine Set answer mode and switch on off You can set your answering machine on or off from the handset When switching on select Answer amp record or Answer only mode See next page for further information on answer mode and outgoing messages 1 Press MENU scroll Qj or kgg to ASHER MACHINE Press SELECT 2 Scroll tag to AHSHER MODE and press SELECT 3 Scroll ER or gg to AHSHER amp RECORD press SELECT to switch on and allow callers to leave a message The base counter will show He
36. e handset as shown on the previous page and put the battery compartment cover into place 3 Attach the desk mounting plinth optional in the same way as shown on previous page 4 Charge the handset for at least 24 hours When the handset is fully charged the icon will be displayed Any additional handsets supplied as part of a multipack are pre registered to the base so once charged are ready for use The handset number is shown in the display Set date and time manually 1 Press HEHU scroll g to CLOCK amp ALARM and press SELECT 2 SET DATE TIME is highlighted Press SELECT The current date and time setting is displayed 3 Use the keypad to enter the correct time and date Press ik to confirm 4 Press Dy until you return to standby Your BT Granite is ready for use Getting started Automatic date and time setting Providing you have subscribed to your network s Caller Display service the date and time is set automatically for all handsets when you receive your first call The date and time is recorded with each answering machine message you receive If you do not have a Caller Display service you can set the date and time manually Change Time amp Date format You can set the time format to the 12 or 24 hour clock You can also change the date format to present the day or the month first see page 27 Multi handsets When setting the time and date on one handset any other handsets registe
37. e new messages these will be played Otherwise you will hear You have no new messages followed by the main menu You can now use the keypad to operate your answering machine Follow the announcements and instructions you hear N ae Be a KO of pS m s le as Play all messages Play new messages Skip back during messages Delete current message Skip forward during messages Stop playback Press repeatedly to select the answering machine mode AHSHER amp RECORD AHSHER OHLY or ANSWER OFF Play main menu Answering machine 43 Text messaging Your BT Granite can store a total of 60 text messages Up to 40 in the Inbox Up to 15 draft box 5 template messages IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging and you must not withhold your telephone number Some other network provider lines may not be compatible with this text messaging service A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly At any time press EA
38. electrical equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Is the base ringer set to off e Check you do not have too many phones plugged into all the sockets in your house see page 59 REN number e You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Granite can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Granite at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Granite Helpline on 0808 100 6556 Possible problems with text messaging Text messages cannot be sent and screen displays Message failed e The base station power supply or telephone line cord might not be properly connected e Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket e There might be a fault on the line Check your telephone line is working properly e You might have deleted the server number in error See page 48 for instructions on how to enter the number Cannot send text e Check
39. elephone socket so that the cables will reach Make sure it is at least 1 metre away from hoa ae aidngeokunteaoomenss other electrical appliances to avoid interference outdoors when there is a clear line of sight between the base and handset Any obstruction Your BT Granite works by sending radio signals between the handset and base between oy got and lara will ante D i acs range significantly With the base indoors an The strength of the signal depends on where you site the base Putting it as high handset either indoors or dutdoors therangewill as possible ensures the best signal normally be up to 50 metres Thick stone walls can severely affect the range Signal strength Setti ng u p The Y icon on your handset indicates when you are in range If moving out of range of the base the range indicator will flash If you go out of range any call you are on will be lost IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product Line 1 Plug the mains power adaptor item code 045139 into the socket marked amp on the underside of the base and plug the other end into the mains power wall socket and switch the power on You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket The base message counter ligh
40. fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g Hello will be home late You keep hearing an error beep e You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset battery After a time you may find that the handset battery is running out of charge more quickly This is a standard sign of wear and the battery will need replacing Open the battery compartment cover Take out the old battery by gently pulling the connector out and replace with a new Li polymer 550mAh battery Push the battery compartment cover back on until it clicks into place WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Granite by using any other
41. full ccsscssccsssesseescssseeesecseeeeseees 41 In this guide GalliSCKEONING ssscsiecesecsscvsceestcstcsvessecsutvsstsessenstceasecetecsetes 41 Remote ACCESS lt saucsscseecvssesssvessenseceessvesessassssevseonsturs diesen 42 Remote access On Off ssessecceseecescessececessenceneeeeeaeees 42 If you forget to switch on your answering machine 42 Operating your answering machine remotely 0006 42 Text messaging Subscribe to the text messaging service cscesceseeeeeeees 44 Cost of the fixed line service e Open the text message menu Send a text message sseseceseee New text message alert sececescescesseeceseeeseeseeeeeeeneees Read a text message scsscesscsssssseessesecsesesscesssseseseeneees Text message GPtiGNs scscssscssvessssesscossecssescessdecesedeesseevsetes View edit and send a template messaG s ssccecereeeee 46 View edit and send a Draft message 146 Text Setting Sunre sana AT Switch message reception off on 47 Service Centre NUMDETS seccecceseecesceeeeeceteeteeeseneeeees 48 Add or change Service Centre numbers ccssceseeeeeee 48 Set a Send Service Centre sescseceseeesceeceeeeeeteeeeeneeeees 49 Text message audible alert on Off cccscsscceseesseeseees 49 Using additional handsets Handset registration s ccscsscsssesssesscsseesscesscsseenseeneees De register a handset cssc
42. g place If you attempt to join an ongoing call and between one handset and an external caller press A on another conference has not been set to on the message P TALE BUSY will be displayed on your handset handset to join the call COMFEREHCE will be displayed on both Granite handsets to indicate that a second internal caller has joined the call 2 Press P o hang up 52 Using additional handsets Invite an internal caller to join a conference 1 During a call with an external caller press g Your caller is put on hold and all available handsets displayed Enter the handset number you want to call When the other handset answers press CIMF to initiate a 3 way conference call If you decide to press MA hang up your caller and the other handset user can continue the call Put a caller on hold and make an internal call 1 During a call with an external caller press g Your caller is put on hold and all available handsets displayed Enter the handset number you want to call Press BF to switch between your internal and external callers Press P hang up Your caller and the other handset user can continue the call Transfer a call 1 During a call with an external caller press g Your caller is put on hold and all available internal handsets displayed Enter the handset number you want to call When the other handset answers you can announce the caller i Press a to transfer
43. he caller s name if it matches an entry in the phonebook If you do not have a Caller Display service the screen shows ESTERHAL CALL 1 Press A to answer the call Or lift the handset off the base or charger Earpiece Handsfree volume During a call you can adjust the volume of the earpiece or handset loudspeaker There are 5 levels 1 Press ed or cas to increase or decrease the volume Mute Secrecy During a call you can talk to someone nearby without your caller hearing 1 Press HUTE Your caller cannot hear you 2 Press WHMLITE to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a handsfree call 1 Dial the number then press BA vice You hear your call over the handset loudspeaker Press again to switch the call between the loudspeaker and the earpiece Using the phone Answer a call handsfree 1 Press A twice The call is transferred to the handset loudspeaker Switch to handsfree during a call 1 During a call press A o put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Up to the last 20 telephone numbers called are saved in the redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 2 Press R the
44. he base and then display Registering When registration is complete you hear a confirmation beep De register a handset 1 Press HEHU scroll ci or ag to ADVAHCED SET and press SELECT 2 Scroll g to DE REGISTER press SELECT 3 Enter the system PIN default setting 0000 and press ik All handsets available for de registration are listed 4 Scroll a or kag to the handset you want to de register and press SELECT 5 Display shows DE REGISTER Press OK to confirm or EACE to cancel Using additional handsets 51 Internal calls Call another handset 1 Press g If only two handsets are registered to the base the second handset Only possible when more than one handset is will automatically be called otherwise a list of available handsets is displayed fegbtered tothe paze 2 To call the handset select the handset number you want If the handset is already in use you will hear the busy tone 3 Press fal to hang up Conference call Turn conference function on off When conference is switched On a second handset can join a call between the first handset and an external caller by pressing A The default setting is off 1 Press MEHU scroll ci or ag to ADVANCED SET and press SELECT 2 COHFERENCE is displayed press SELECT 3 Scroll fl or gg to OH or GFF and press SELECT 4 Press EACE to return to the previous menu level Join a Conference call 1 When the Conference setting is switched On and a call is takin
45. his publication forms any part of any contract British Telecommunications plc 2008 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art amp Design Partnership Ltd BT Granite 12 08 Issue 1 BTE CE
46. is displayed Scroll gg to the entry you want press SELECT to open the entry Press HEHU SAVE HUMBER is highlighted Press SELECT ENTER HAME is displayed Use the keypad to enter a name then press ik The number is displayed Press CE Press ER or kgg to select the melody you want press SELECT to save the entry Press EACE at any time to return to the previous menu level Delete an entry 1 Press Rag The Calls list is displayed 2 Scroll ggg to the entry you want press SELECT to open the entry 3 4 Press MEHL Scroll Reg to DELETE and press SELECT DELETE is displayed press E to confirm The screen shows the Calls list screen again Press EACE at any time to return to the previous menu level Calls list 31 Delete entire Calls list 1 Press ey The Calls list screen is displayed 2 Press SELECT to open any entry press MEHL 3 Scroll g to DELETE ALL and press SELECT 4 DELETE ALL is displayed Press OK to confirm or EACE to cancel 5 Press BACK at any time to return to the previous menu level If you experience any problems please call the Helpline on 0808 100 6556 wm Advanced settings Change PIN The default PIN is 0000 You will need to enter the PIN for setting Call barring and during registration and de registration For security reasons you can change the PIN to your own preferred 4 digit code 1 Press MENU scroll S or kgg to ADVANCED SET and press SELE
47. ise your caller that they will not be able to leave a message Your own Answer Only message will replace the pre recorded message You can delete your own recorded OGM This will automatically reinstate the pre recorded message You cannot delete the pre recorded message Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note left or you can record your own Record your own outgoing message 1 2 ANSWER amp RECORD is displayed Press SELECT or scroll gg Press MEHU Scroll gg to AHSHEE MACHIHE Press SELECT Scroll tag to OLTSOIMG MSG and press SELECT to AHSHER OHL and press SELECT Scroll tag to RECORD CGM and press SELECT Speak your announcement after the long beep Press STF to stop recording Your message is played back Play the outgoing message i 2 ASHER amp RECORD is displayed Press SELECT or scroll gg Press MEHL Scroll gg to AHSHEE MACHIHE Press SELECT Scroll hg to OUTSOIMG MSG and press SELECT to AHSHER OHL and press SELECT PLAY OGM is displayed Press SELECT to play the message Press BACK to return to the previous menu level Delete your outgoing message 1 2 AHSHER amp RECORD is displayed Press SELECT or scroll hg to SHSHER Press MEHU Scroll gg to AHSWER MACHIHE Press SELECT Scroll tag to OLITSOIMG MSG and press SEL
48. its original packaging Please remember to include all parts including the line cords power supply units and the original batteries For guarantee purposes proof of purchase is required so please keep your receipt General information 59 Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Granite has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby CCT declares that this BT Granite is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance go to the product website at www bt com producthelp 60 General information Connecting to a switchboard This product is intended for use within the UK for connection to the
49. open the Phonebook page 19 Press to select options displayed on screen During a call press to switch Mute on or off page 16 End call Off or On Press to end a call page 15 In standby press and hold to switch the handset off on page 15 In menu mode press to return to standby Lock Pause Upper and Lower case Press and hold to lock unlock the keypad page 18 When storing a number press and hold to enter a Pause page 19 When entering text press and hold to switch between upper and lower case letters Handset display Handset name and number Date Display icons Shows handset battery status Scrolls when the handset is charging Flashes when less than 15 minutes talk time is left Flashes when receiving a call wa ti On during a call Flashes when you have new text or Voicemail messages On when you have read text messages in the Inbox i Flashes when you have missed calls in the Calls list On while you are reviewing the call log Alarm set uit i 1 INT a Getting to know your phone 11 Time Handsfree is in use Handset ringer is switched off On Answering machine is switched on Flashes slowly You have new answering machine messages Flashes quickly Answering machine is full Off Answering machine off On Handset in range of base Flashing Out of range or not registered to base On during an internal call with another handset
50. ot be compatible with this text messaging service 2 You must subscribe to your network provider s Caller Display or Call Waiting service for these features to work A quarterly fee may be payable This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Granite please call our free Helpline on 0808 100 6556 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in the Help section at the back of this guide IMPORTANT Only use the telephone line cord supplied Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Calls made from within the UK mainland network are free Mobile and International call costs may vary Got everything e BT Granite handset e BT Granite base e Li polymer 550mAh battery e Battery compartment cover e Mains power adaptor item code 045139 e Telephone line cord e Desk mounting plinth If you have purchased a BT Granite multiple pack you will also have the following items for each handset e BT Granite additional handset
51. ou want and press SELECT Press Ci Screen gives you the options to SEHD or SAVE AS DRAFT To send press SELECT Display shows SEMDIHG MESSAGE and then MESSAGE SENT Or to send later scroll gg to SAVE AS DRAFT and press Ok New text message alert 1 When you receive a text message you hear a beep and the display shows HEH TERT MSG Read a text message I From standby press Or Press MEHU scroll g to TEXT MESSAGE and press SELECT Scroll g to IMEC and press SELECT The most recent text message sender is displayed If required scroll di or keyg to the text message you want Press SELECT to read the chosen message Press gto scroll to the next page Press EACE to return to the previous page Text message options 1 When reading a text press MENU REFL press SELECT Write your reply to the sender and press OK FORWARD press SELECT to forward the message to another number You can add text then press i Enter the number you want and press 0E SAVE HUMBER press SELECT to add the sender to the Phonebook on 0808 11 Text messaging 45 When writing a text if you do not press a button for 30 seconds the handset will return to standby If the message does not get sent the screen shows TEXT HOT SEHT If the text is not sent the display shows MESSAGE FAILED It is stored in the Outbox Writing tips Use the keypad to enter letters and numbers eg to write today 2day
52. public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence Press and hold to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall z You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Features BT amp British Gas J Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit Aye bt com betterworld products Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in t
53. red to the base are also updated automatically If the time or date format is adjusted then only the handset being used will be updated all others will need to be changed independently if required mm Getting to know your phone Handset buttons UP Redial In standby press to open the Redial list page 17 In a menu press to scroll up through the options During a call press to increase the volume LEFT INT In standby press to call another handset page 51 During a call press to put caller on hold page 52 Option button left In standby press to open the main menu Select options displayed on screen During a call press to open the phonebook page 15 Talk Handsfree In standby mode press to make and receive calls page 15 Press again to switch between handset and handsfree mode page 16 17 DOWN Calls In standby press to open and scroll through the Calls list page 30 In a menu press to scroll through the options During a call press to decrease the volume RINGER Press and hold to switch the handset ringer on or off C Redia m i amp Calls Do 1 AB DE C F 4 5 6 PQ TU WX RS V YZ Ke 0 68 0 RIGHT Text messaging In standby press to access text messaging menu page 44 Recall For use with switchboard PBX and BT Calling Features Option button right In standby press to
54. s 23 Keypad Dep ticss cabsssserossensscesscasvanveaveveneicussadeconeurensecns 24 Confirmation TOME siscissccsies caisetssdscdscevasssbdebestdsesiansesancbes 24 Backlight time sciseccsssssdvsssens dasedesavadsscsestsbivssaneabeusciceess 24 Dim Od 6 eoero as seess ere A REE 25 AUTO hang UD is csissscesecesccevssvescooestessessedsnssversacesneveesesesese 25 AUTO ANSWER sescasessssecousecsscoseasevsedeveusscossoncndevesssasesseeeass 25 BaS S tLINGS PA A E EE A 26 Ring VOIUME ssscesceccassccssccsecoscosasondesssvacesnescavenceneescnestoose 26 RING MELOY cise cvissecevcesacsvsssesssveeseonsevessnssversdvosnevecdesesese 26 Clock amp alarm S tdate tiie nirean aeai ais 27 Set time FONT ciisssdsvcesscisevsicsavvesacevevissevcesantednsveussvessiese 27 Date fOriMatcccscsccvccosssecuvssetesdesvuaecsavcsse covassessevectievatevserss 27 SOU ala li Missssevcasscesnssasveivestsosscassesesacesenes n NE E 28 Alarm TONG ser ERRUR AN 28 Alani VOIUIMG seita arn ns 28 Caller Display and the calls list Gals listera mae a 29 New Message and amp Caller Display ccsscesessessseeseees 29 View and dial from the Calls list eesesseseeeeeeeeeeeeees 30 Save a number to the phonebook sccssesseeeseeseesseees 30 De lete an Enty isonet nna oiaren ENEE 30 Delete entire Calls list c cccssccsccssseeesseesseseseeesseeeseees 31 Advanced settings Change PIN 048 Call baring on off Set call
55. s agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 53 or contact the BT Granite Helpline on 0808 100 6556 for assistance Additional answers to Frequently Asked Questions are available from www bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will issue you a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in
56. ser Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference and click when the hand icon changes to th i Welcome to your BT Granite Digital Cordless Telephone Answering Machine Answering machine with up to 12 minutes digital recording time and helpful voice prompts e Call screening lets you hear callers leaving a message and pick up the call if you want e 100 Name and number phonebook to store all your contact numbers for easy dialling e Send and receive text messages e Handsfree speaker e Speed dial assign a number stored in the Phonebook to a 2 9 keypad button for dialling with one touch e Quick access to a range of BT Services including directory enquiries and call divert e Caller Display lets you see who s calling and your phone stores details of the last 30 callers in a Calls list e Register up to 5 handsets to the base without the need for additional telephone wiring e Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions 1 You must subscribe to your network provider s Caller Display Service for text messaging to work and you must not withhold your telephone number A quarterly fee may be payable Some other network provider lines may n
57. service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text e You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service e More than one text messaging product is plugged into the line Remove other products e Check service centre number is correct Help e Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays your caller s number when you receive an incoming call Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 e This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines e BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and
58. sscssseessesscesesscesecsnsesseeneees ritetitiall Calls sccscssucevsvsssevessvensvencevsoveesadepsavesvervavassaexatenses Call another handset ccsccssscesssecsecssseeseeesseesseeeeee Conference Call ccsscccseeeesseeseeee Turn conference function on off Join a conference Call ccccccssccsscesseeeseeens a Invite an internal caller to join a conference s ssceseees 52 Put a caller on hold and make an internal call 006 52 Transfer arCall ccaseveiscosssesvevescovesenisceneecaseecsncaseeseetesueeeseeas 52 In this guide Hel pies coscscscscecesebictivastcsvavicivavecssegencosecieteseccweviwvesscaets 53 General information Safety information sesciccecssececeseceuvevenessesvensvesocoveesunsevessss 57 CLOG MING EREA A E EE 57 Environmental enssins iiie 58 Product disposal instructions csccsssscssseeseesecseesseees 58 GUGPANTEC 5 serr rener ree ee eE EEEN sdeesevtssueteeavestexessenseses 58 Technical information 59 RAMIE erresetan 59 Declaration of Conformance D9 Connecting to a switchboard sesceeseseeeeeeeeeeeeeeeee 60 lserting a PAUSE ssyesidatessnsseceasisvsian sides cosdeceddecegancedassasess 60 ROCA lieccesscocsadsesutsassessuscevscsantassanedeasiseeesxsieeabsuasuetsessevenais 60 Getting started WARNING Location Do not place your BT Granite in the bathroom or other humid areas Place your BT Granite within 2 metres of the mains power socket and t
59. the call Help Phone does not work e Have you inserted the battery correctly See page 8 e Check that the mains power is correctly connected No dial tone e ls the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 23 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 50 No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries Caution there is a risk of explosion if battery is replaced by an incorrect type Dispose of batteries according to the instructions icon flashes e Is the handset registered correctly to the base see page 50 e Check that the mains power is correctly connected e Check that the handset is within range of the
60. ts up The answering machine is switched on Getting started Battery low warning The icon flashes in the handset display when you have only a few minutes talk time remaining Recharge the handset before you can use it again You also hear a low battery warning beep if the battery is low and needs recharging During charging the icon will scroll in the display Battery performance In ideal conditions a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge Note that new batteries do not reach full capacity until they have been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Granite Helpline on 0808 100 6556 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal Using your BT Granite on a Broadband line If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microfilter Using this product on a Broadband line without an AD
61. types of batteries Safety information Only use the power supply suitable for the BT Granite range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 045139 If you have purchased a multiple pack the item code for the charger mains power supply is 045982 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Granite Helpline on 0808 100 6556 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0808 100 6556 for all repairs If the keylock is switched on it is NOT possible to make calls except to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire
62. u can enter up to 6 Service Centre numbers 3 Send and 3 Receive The Send Service number is 1470P17094009 The Receive Service number is 0800587529 Add or change Service Centre numbers 1 mn A W N From standby press Or Press MEHL scroll Reg to TEXT MESSAGE and press SELECT Scroll gg to SETTINGS and press SELECT Scroll gg to SERVICE CENTRE Press SELECT Scroll ci or ag to SERVICE CENTRE 1 Z or 3 and press SELECT Scroll a or gto SEHD CENTRE or RECEIVE CEHTRE and enter the service number you want Use ELEAF to amend if necessary Press SAVE Press EACE to return to the previous menu level Set a Service Centre The default setting is Service Centre 1 1 From standby press B Or Press HEHU scroll kg to TEXT MESSAGE and press SELECT Scroll gg to SETTIHGS and press SELECT Scroll BR or gf to DEFAULT CENTRE and press SELECT Scroll or ag to SERVICE CEHTRE 1 2 or 3 and enter the service number you want Press SELECT Press BACK to return to the previous menu level Text message audible alert on off When you receive a new text message your phone gives a beep You can switch this beep off or on 1 un A WwW N From standby press B Or Press HEHU scroll gto TEXT MESSAGE and press SELECT Scroll tag to SETTINGS and press SELECT Scroll SER or kgg to MSG ALERT BEEP and press SELECT Scroll B or kgg to CIM or OFF and press SELECT Press BACK to
63. umber Press MEHL PHOMEBOOE is displayed Press SELECT Scroll g to EDIT ENTRY and press SELECT Scroll to the entry you wish to edit and press SELECT Press CLEAR to delete the name if required and enter the new name Press iE Press CLEAR to delete the phone number then enter a new number Press 0E Press ed or kag to choose a melody and press SELECT Press 4a to return to standby Edit the assigned ringer melody 1 Press HEHU PHOMEBOOE is displayed Press SELECT 2 Scroll tag to SELECT MELODY and press SELECT 3 4 Scroll ci or kag to the melody you want A sample is played Press SELECT Scroll ci or keyg to the phonebook entry you want and press SELECT to confirm Press gt to return to standby Delete an entry 1 2 3 4 Press HAMES Scroll tag to the entry you want and press SELECT Press HEHU Scroll to DELETE EMTRY and press SELECT Press E to confirm Press EACE to return to standby Phonebook Delete Phonebook j 2 3 4 Press MEHL FHOHE BODE is displayed Press SELECT Scroll g to DELETE ALL and press SELECT DELETE ALL 7 is displayed press Gi to confirm or EACE to cancel Press BACK to return to standby Speed dial You can assign a number from the Phonebook to a 2 9 button and dial that number just by pressing and holding the button Store or change a speed dial number 1 2 3 Press MEHL FHOHE BODE is displayed Press SELECT Scroll hg to SPE
64. ut in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Granite is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Granite or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or it
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