iogear GCS1784 KVM switch
Contents
1. Connections for the cables that link the switch to your computers Each CPU port is comprised of a microphone jack speaker jack USB type B socket and a DVI connector Power adapter connection Connection for USB 2 0 peripherals printers scanners etc 11 Hardware Setup A Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connection To set up your GCS1782 installation refer to the installation diagrams on the following pages the numbers in the diagrams correspond to the steps below and do the following 1 Connect your USB keyboard and mouse into the USB Console Ports located on the unit s back panel 2 Connect your microphone speakers and monitor into the Console ports located on the unit s rear panel Note The IOGEAR KVM cable set provided 2 1 channel surround sound only You must use the included audio cable for 7 1 audio 3 Using the KVM cable set connect the DVI connector into any available DVI socket in the CPU Port setion of the switch then connect the accompanying USB microphone and speaker connectors into their corresponding USB microphone and speaker sockets 12 4 At the other end of the cable connect the USB video microphone and speaker cables into their respective ports 5 Connect your USB peripherals into the type A sockets one is located on the front2. Ctrl F2 Ctrl FS Ctrl F4 Ctrl F5 Ctrl F6 Ctrl F7 Ctrl F8 Ctrl F9 Ctrl F10 Sun Keyboard Stop Again Props Undo Front Copy Open Paste Find Cut PC Keyboard Mac Keyboard PC Keyboard Sun Keyboard E Ctrl 1 rd Enter Return Ctrl 2 9 Backspace Delete Ctrl 3 Of Insert Help Ctrl 4 C Ctrl ml F15 Ctrl H Help Compose an Note Press and release the first key Ctrl then press and release the activation key 29 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our Website as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them Before you Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation disconnect the computer from the KVM go to our Internet support site and choose the model name that relates to your device GCS1782 to get Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and down load it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to
3. Installation e gt USB 2 0 DVI KVMP Switch GCS1782 GCS1784 PART NO M1024 Table of Contents Package Contents Requirements Operating systems Components Hardware Setup Basic Operation Manual port selection Hotkey Switching Port ID numbering Direct port selection Auto Scanning CON EW O 12 14 14 15 16 16 18 Advanced Configuration Hotkey setting mode Summary of Hotkey Settings Comparison of Default and Alte Manual Port selection settings Firmware up grade mode Keyboard Operating platform The Firmware Upgrade Utility Troubleshooting Specifications Limited Warranty 20 21 22 24 25 26 30 34 35 40 Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps 6 Bullet lists provide information but do not involve sequential steps gt lndicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run A Indicates critical information Package Contents 1 USB 2 0 DVI KVMP Switch GCS1782 2 Custom KVM Cable Sets 6ft GCS 1784 4 custom
4. 0 Peripheral Port Description Press a pushbutton for longer than two seconds to bring the KVM USB and audio focus to the computer attached to its corresponding port The Port LEDs are located below the Port Selection Pushbuttons The upper one Orange are the KVM Port LEDs the lower ones Green are the USB LEDs KVM Lights DIM ORANGE to indicate that the computer attached to the port is On Line Changes to BRIGHT ORANGE to indicate that the computer attached that port has KVM focus Selected Flashes to indicate that the computer attached to its port is in Auto Scan mode USB Lights GREEN to indicate that there is a USB connection to the computer attached to the port Changes to BRIGHT GREEN to indi cate that the computer attached has access to the USB peripherals Connections for your microphone and 2 1 speakers Connection for a USB peripheral device printer scanner etc Rear View 41 il i i T T O LINE SIDE L R Oiu e oi Cl coNsoLE FRONT L R 10 4 4 REAR CTR L R BASS AAA Cg o dil dil T O SIDE REAR CTR gt UR L R BASS di EN FRONT Um CPU 1 No Component 1 Firmware Upgrade Port USB Console Ports Console Port Section 5B O N CPU Port Section Power Jack 6 USB Peripheral Port Description Connection for the firmware up grade cable USB1 0 Keyboard and mouse connections Connections for your monitor mike and speakers
5. connect a COM port on your computer to the Firmware Upgrade Port of your switch 4 Shut down the computers on your CS1782 installation 5 Invoke Firmware Upgrade Mode The front panel LEDs flash together to indicate Firmware Upgrade Mode is in effect 30 Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement enable the Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel 5 After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel 31 If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status me
6. the Clear key on MACs To Toggle to or from the alternate Hotkey Setting Mode HSM 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock 4 Press and release H Invoking Hotkey Setting Mode Alternate 1 Press and hold down Ctrl 2 Press and release F12 3 Release Ctrl NOTE The term invoke HSM in the following table refers to the method chosen above 21 Summary of Hotkey Settings Action Key sequence Result Port Switching Invoke your HSM Changes the Scroll Lock key to Ctrl Press and release T USB reset 1 Invoke HSM Resets the USB peripheral ports 2 Press and release F5 Restore Default Settings 1 Invoke HSM Reset the KVM to its default hotkey set 2 Press R Enter tings Hotkey Beeper Control 1 Invoke HSM Toggles the Beeper On and Off 2 Press B Disable Port Switchin Hot Keys 1 Invoke HSM Toggles Hotkey Switching on or off 2 Press X Enter Other OS Mode 1 Invoke HSM Reset keyboards and mice under some 2 Press F1 special OS s that do not support USB 2 0 Mouse Emulation Control 1 Invoke HSM Allows the special programming of multi 2 Press M function mice to operate through the KVM 22 List Hotkey Settings Display Emulation Technology Alternative Manual Port Selection Settings On Open a word processor Invoke HSM Press and release F4 A Invoke HSM 2 Press and release D Invoke HSM Press and re
7. Cable sets 6ft 2 7 1 Audio cables 6ft GCS1782 only 1 USB to PS 2 Converter 1 Firmware Upgrade Cable 1 Power Adapter 1 User Manual 1 Registration form Verify All the components are present and that nothing was damaged in shipping If you encounter a problem contact your dealer or IOGEAR Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it A USB mouse A USB keyboard Microphone and speakers optional Monitor with a DVI input Computers A DVI D port USB Type A port Audio ports optional Cables Two 6 ft DVI D KVM custom cable sets are provided with this package which incorporates cables for microphones pink and 2 1 channel surround sound speakers green Two additional 6 ft audio cables are included for 7 1 sound and are used in conjunction with the 2 1 audio cables on the KVM cable Operating Systems OS Distribution Version Windows 2000 and higher Linux RedHat 9 0 and higher Fedora Core 4 and higher SuSe 9 0 and higher Unix AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 9 and higher Novell Netware 6 0 and higher MAC OS 9 0 and higher Note Supports Linux Kernel 2 6 and higher Components Front View AUTO SCAN y a 4 ONLINE gt 4 USBLINK gt NO 4 Component Port Selection Pushbuttons Port LEDs Console Ports Audio USB 2
8. e s USB cable from the USB reset port on the switch s rear panel then plug it back in PC or OS does not The CS1782 has a built in USB 2 0 hub so support USB 2 0 will not support PCs or OS that do not support USB 2 0 The distance between the external console and the CS1782 is too great The maximum VGA cable distance should not exceed 20m and in some cases may need to be shorter Replace the VGA cable with one of an appropriately short length 34 Specifications Function Computer Connections CPU Port Selection Console Connectors GCS1782 GCS1784 2 4 Front Panel Pushbuttons Hotkey Keyboard 1 x USB Type A F black rear panel Mouse 1 x USB Type A F black rear panel Video 1 x DVI I F white Audio Line Out Port 2 x Mini Stereo Jack F green 1 x front panel 1 x rear panel Line In Port 1 x Mini Stereo Jack F blue Microphone Port 2 x Mini Stereo Jack F pink 1 x front panel 1 x rear panel Side Speaker Out Port 1 x Mini Stereo Jack F gray Rear Speaker Out Port 1 x Mini Stereo Jack F black Center Subwoofer Port 1 x Mini Stereo Jack F orange 35 Function CCSWwoe2 CC 1 c1 Power Consumption DC 5 3V 4 8W The GCS1784 provides 2 1 sound only 36 Function Computer Connectors KB Mouse Video Audio F W Upgrade Power USB Hub GCS1782 GCS1784 2 x USB 1 1 Type B white 2 4 x DVI I F white Line Out Port Line In Port Microphone Port Side Speaker Out P
9. h to the alternate method Cycling though the ports Hotkey Scroll Lock Scroll Lock Enter Scroll Lock Scroll Lock K Enter Scroll Lock Scroll Lock U Enter Scroll Lock Scroll Lock S Enter Action Increments the KVM USB and Audio focus to the next higher port GCS1784 4 wraps to 1 Increments only KVM to the next port Increments only USB to the next port Increments only Audio to the next port The USB ports are locked together therefore they cannot be independently switched 15 Port ID Numbering Each CPU port on the switch is assigned a port number 1 or 2 for the GCS1782 and 1 2 2 4 for the GCS1784 The port numbers are marked on the rear panel of the switch and each switch LED has a corresponding number for easy identification The Port ID of a computer is derived from the CPU port number it is connected to For example a computer connected to CPU port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and or audio focus with the Hotkey port selection method Going Directly to a Port Note The n stands for the computer s Port ID number Replace the n with the appropriate Port ID when entering hotkey combinations 16 Hotkey Result Scroll Lock ScrollLock n Enter Brings the KVM USB hub and audio focus to the computer attached to the specified port Scroll Lock Scroll Lock n K Enter Brings only the KVM focus
10. icate Firmware Upgrade Mode is in effect To exit Firmware Upgrade Mode you must power off the switch See The Firmware Upgrade Utility for details 25 Keyboard Operating Platform The KVM s default port configuration is for a PC compatible keyboard operating platform If your con sole uses a PC compatible keyboard and you have a Mac or Sun attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac or Sun keyboard 1 Bring the KVM focus to the port you want to set 2 Invoke HSM 3 Press and release the appropriate Function key see table below Function Key Operation F2 Enables Mac keyboard emulation see Mac Keyboard Emulation F3 Enables Sun keyboard emulation see Sun Keyboard Emulation F10 Disables keyboard emulation Key presses are passed straight through When your console uses a Mac keyboard to access a Mac attached to a port for example After completing this procedure you automatically exit HSM 26 The PC compatible 101 104 key keyboard can emulate the functions of Mac and Sun keyboards when the Control key Ctrl is used in conjunction with other keys The emulation mappings are listed in the table on the next page 27 PC Keyboard Shift Ctrl ER Ctr 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Print Screen Scroll Lock Mac Keyboard Shift Ctrl 28 PC Keyboard Ctrl T
11. ision or update For additional information please contact IOGEAR at Email support iogear com Telephone 949 453 8782 or toll free 866 9 IOGEAR or Fax 949 453 8785 40 Toll Free 866 9 IOGEAR Phone 949 453 8782 23 Hubble Irvine CA 92618 USA www iogear com support iogear com 41 A2 43 About Us O FUN IOGEAR offers connectivity solutions that are innovative fun and stylish helping people enjoy daily life using our high technology products GREEN IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resources The use of our technology solutions helps reduce electronic waste amp HEALTH IOGEAR supports healthy and fit lifestyles By integrating products with the latest scientific developments IOGEAR s solutions enhance the life of end users O 2008 IOGEAR INC
12. lease S 23 Prints a list of the current hotkey settings in your text editor or word processor Display Emulation Technology remembers the brand and display information of the monitor attached to the KVM It eliminates the problem of your display reverting to default resolution when switching between computers or displaying a default resolution if the KVM is not focused on the computer while it is booting Toggles between the default and the alternative front panel pushbutton port selection settings See the table on the following page for comparisons Comparison of Default and Alternate Manual Port Selection Settings Action Press and release a port selection pushbutton Press a port selection pushbutton twice Press and hold a port selec tion pushbutton for more than 2 seconds Press and hold port selection push buttons 1 and 2 for more than 2 seconds Default Switches only the KVM focus to the selected port Audio focus switches to the selected port KVM focus USB and Audio focus switch to the selected port Starts AutoScan 5 sec dwell 24 Alternate KVM Audio and USB focus switch to the selected port Audio focus switches to the selected port Switches only the KVM focus to the selected port Starts AutoScan at 5 sec dwell Firmware Upgrade Mode To set the KVM to Firmware Upgrade Mode 1 Invoke your HSM 2 Key in upgrade 3 Press Enter The front panel LEDs flash to ind
13. ort Rear Speaker Out Port Center Subwoofer Port 1 x 4 conductor 3 5 mm Jack BC EN Jack 2xUSB 2 0 Type A black 37 4 x Mini Stereo Jack F green 4 x Mini Stereo Jack F blue 4 x Mini Stereo Jack F 4 x Mini Stereo Jack F gray 4 x Mini Stereo Jack F black 4 x Mini Stereo Jack F orange Switches Selected 2 4 x Pushbutton LEDs On Line 2 4 Orange USB Link 2 4 Green 38 Video Specifications DVI D 2560 x 1600 60Hz Dual Link supports Apple 20 23 30 Cinema Display supports Viewsonic 22 LCD monitor DVI A 2048 x 1536 DDC2B Supports Special monitors to 3840 x 2400 13Hz Single Link 39 Limited Warranty The manufacturer IOGEAR makes NO warranty or representation whether express or implied regarding the contents use or suitability of this software disk or documentation IOGEAR specifically disclaims any and all warranties regarding the quality and performance of this software disk or docu mentation including but not limited to the implied warranty of merchantability and implied warranty of fitness for a particular purpose IOGEAR shall not be responsible or liable for property damage loss of use interruption of business lost profits lost data or other consequential punitive or special damages however caused and however alleged IOGEAR reserves the right to revise or update the software disk or documentation without advance notification of such rev
14. ssages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility After a successful completion the switches exit Firmware Upgrade Mode and reset themselves 32 Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Power off the CS1782 and remove its housing 2 Using a jumper cap short the jumper on the mainboard labeled J17 The diagram below indicates the jumper location on the CS1782 board J17 3 Power on the CS1782 It will now work with the factory default firmware 4 Do the firmware upgrade procedure again 5 After the upgrade procedure completes power off the switch remove the jumper cap from J17 close the housing and power the CS1782 on again 33 Troubleshooting Possible Cause Action Symptom Mouse Keyboard not responding USB devices not responding There are ghost images on the external monitor Improper mouse and Unplug the cable s from the console or keyboard reset port s then plug it them back in KVM switch needs to Power off all devices on the installation Power be reset off the KVM switch wait five seconds then power up USB ports need to Unplug the devic
15. t the keyboard mouse and USB focus do not switch They remain on the port when Auto Scanning began 18 Hotkey Result Scroll Lock Scroll Lock A Enter Invokes Auto Scan The KVM focus cycles from port to port at 5 second intervals default interval Scroll Lock Scroll Lock A n Enter The KVM focus cycles from port to port at n second intervals 19 Advanced Configuration Hotkey Setting Mode In some instances the default hotkey settings conflict with programs running on your computer and in some instances the default hotkeys either do not exist on your keyboard MAC keyboards for instance do not have a Scroll Lock key or are inconvenient to use so The Hotkey Setting Mode allows you to select alternate configurations for the KVM s hotkeys When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar 20 Invoking Hotkey Setting Mode Default 1 Press and hold down Num Lock the Clear key on MACs 2 Press and release 3 Release Num Lock
16. the second is located on the rear 6 Connect the power adapter that came with your switch into the jack on the switch then connect the adapter to an AC power source 7 Verify your connections ports are correct and that the Icons match the connection type 8 Power on the computers 13 Basic Operation Manual Switching There are two convenient methods to access the computers Manual pressing the port selection pushbuttons located on the unit s front panel and Hotkey entering Key combinations from the keyboard Hotkey port selection is discussed in the next chapter Manual port selection Press and release a port selection pushbutton to focus the computer on the corresponding port The USB and Audio focus do not change expect a 2 sec delay Press a port selection pushbutton twice to focus the audio on the corresponding port expect a 2 sec delay Press and hold a port selection pushbutton for more than 2 seconds to focus KVM USB Audio and the computer on the corresponding port Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds to start Auto Scan Mode at 5seconds dwell time default 14 Hotkey switching All port switching begins by tapping the Scroll Lock key twice The tables below describe the actions that each combination performs Note If the Scroll Lock key conflicts with other programs running on the computer see the section titled Advanced Switching to switc
17. to the computer attached to the specified port Scroll Lock Scroll Lock n U Enter Brings only the USB hub focus to the computer attached to the specified port Scroll Lock Scroll Lock n S Enter Brings only the audio focus to the computer attached to the specified port Scroll Lock Scroll Lock n K U Enter Brings the KVM and USB hub focus to the computer attached to the specified port Scroll Lock Scroll Lock n K S Enter Brings the KVM and audio focus to the computer attached to the specified port Scroll Lock Scroll Lock n U S Enter Brings the USB hub and audio focus to the computer attached to the specified port 17 Auto Scanning The GCS1782 s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals This allows you to monitor computer activity without having to switch from port to port manually Note 1 The n stands for the number of seconds that the CS1782 should dwell on a port before moving on to the next Replace the n with a number between 1 and 99 when entering this hotkey combination 2 While Auto Scan Mode is in effect ordinary Keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console hit the space bar or the Esc key 3 Although the video focus switches from port to por
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