PowerColor Radeon HD4870X2 2048MB AMD 2GB
Contents
1. Center Help on page 16 or visit the AMD Customer Care Web site at http ati amd com support Starting the ATI Catalyst Control Center Software The following table shows the ways you can start the ATI Catalyst Control Center software Table 3 1 ATI Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click ATI CATALYST TM Control Center Windows Start 1 Click Start on the Windows task bar Menu 2 Select All Programs Catalyst Control Center Windows System 1 Right click the ATI icon in the Windows System Tray Tray 2 From the short menu select ATI Catalyst Control Center Desktop Shortcut When you first installed the ATI Catalyst Control Center the setup wizard provided you with the option of placing ashortcut on the desktop If you chose this option you can double click the ATI Catalyst Control Center desktop shortcut Predefined Hot Press the predefined hot keys Ctrl Alt C to launch Keys ATI Catalyst Control Center You can also define your own hot key sequence by using the ATI Catalyst Control Center Hotkey Manager Accessing ATI Catalyst Control Center Help ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon graphics card You can also use the ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc S2. radio disturbance characteristics of Information Technology Equipment CISPR 24 1997 EN 55024 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C22 2 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C a LISTED E ACCESSORY NS 544 Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured by Advanced Micro Devices Inc VCCI Class B ITE Compliance Information CORBIS TESRANIEREUNE TE ROUES EL EGRUUISSEER VCCI OBZ RI 73ZB mae Ct CORBIS RERIRTEATSCE sEMELTWkEkTw Oi 374 PFVE a yE ELT f Ri amp n c S fBHETERCTCOCDE UET RRRA o TIE LUI SR LT F SL 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 24 Reference MIC Certification Information Bi371l7IC P3 S 853417171 9 2712 FS SG DLR UNUM SSE 2 71 BA FE ASIA AFSST NE SACE SO SE Z Bol A AF SE USU Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in a
3. connection on the graphics card 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 4 Installation Figure 1 2 ATI Radeon HD 4800 X2 Series Power Connections Power supply Graphics card 8 Fasten the graphics card securely to the back panel 9 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have disconnected and then plug in the computer power cord 11 Turn on the monitor and then the computer The computer should start normally and the software must be installed next ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Configure the Display Optional 5 Installing the ATI Catalyst Software Suite Windows OS To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes The graphics card drivers ATI Catalyst Control Center software e HydraVision software included in the custom install e SurroundView software included in the custom install ATI Avivo video converter software included in the custom install 1 Insert the Software and Documen
4. equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correctthe interference by one or more of the following measures e Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications tothis unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Complies with FCC 15 107 15 109 15 111 and 15 117 For further compliance information Advanced Micro Devices Inc 62 Forest Street Marlborough MA 01752 USA Tel 508 303 3900 Industry Canada Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 and with BETS 7 Section 3 6 Cet appareil num rique de la Classe B est conforme a la norme NMB 003 du Canada et NTMR 7 Section 3 6 CE Compliance Information EMC Directive 2004 108 EC ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Electrical Safety 23 CISPR 22 2006 EN 55022 2006 Class B Limits and methods of measurement of
5. old card and then try these possible solutions 1 Check motherboard manufacturer Web site for SBIOS update 2 Turn off the on board video 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 18 Reference The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard If using Windows operating system restart your computer in Safe Mode For information on Safe Mode consult the Windows documentation Check the system configuration utility for interrupt assignments The computer boots up but there is no display Verify that the monitor is connected properly to the computer and a power supply If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display During software installation on a PC with the Windows Vista OS the screen goes blank The software is still installing Wait 20 50 minutes to make sure the software has finished installing and then restart the computer Troubleshooting ATI CrossFireX The following are suggested solutions for common ATI CrossFireX troubleshooting issues Change Motherboard BIOS Settings Some motherboards may have a system BIOS option
6. to switch between single and dual PCIe slot support The default setting may be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the ATI CrossFireX Web page at ati amd com crossfire Use Graphics Cards with Different Amounts of Memory In some ATI CrossFireX configurations graphics cards with different amounts of memory can by used however restarting your computer is required after enabling ATI CrossFireX This will cause ATI CrossFireX to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory Clicking OK to the memory mismatch error message will restart your computer ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Troubleshooting ATI CrossFireX 19 Note When disabling ATI CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot Although ATI CrossFireX can be enabled performance may be improved by reversing the graphics cards in the computer See your motherboard s manual to determine which is the primary PCIe slot 3D Client is Active You will not be able to start A
7. AMD Smarter Choice ATI Radeon HD 4800 X2 Series User Guide Part Number 137 41535 10 2008 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice The information contained herein may be of a preliminary or advance nature and is subject to change without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD
8. ENCE itn P DO oS rr 15 System Requirements ne ae his E RC RU bate ee tae Gee eee SOA 15 Hardwares 2904 20200730 cau Macro da orbit ax acne e Patet cada Go Meant okolo efi set 15 ATI CrossFireX Requirements ane sed a a date dd t o Lo Race RA aA 15 Using ATI Catalyst Control Center 15 ATI Catalyst Control Center Overview cece kk 16 Starting the ATI Catalyst Control Center Software 16 Accessing ATI Catalyst Control Genter Help ii ilo 16 Searching te SB 323 oat ies Er abel tee ela Tete HEATER Hulu aus ia pt dl Le 17 Troubleshooting eret p denn de Pe Re hh Ea Ra bend ades 17 Graphics Card Installation Troubleshooting 17 Troubleshooting ATI CrossFireX na ad satu ehe eh ran ai e qam bate etas a ate red 18 HDTV HDTV Adapter Troubleshooting acs orte ere reel RE al 20 Customer Care oes cour ese Were AUR ESSERE PC IN Io var v Wes ka d os p i wes 20 International Compliance Information 21 FCC Compliance Information x don ed n 1a ini 22 Industry Canada Compliance Statement sides bb ted Re ette sada pa d teet d 22 CE Compliance Oman AR En deo crebrae dta ure desk tm t de do back en 22 Electrical Saey on i aset to d can ns eby eaan oaae Lt fas 23 vi Waste Electrical and Electronic Equipment WEEE Directive Compliance 23 VCCI Class B I
9. TE Compliance Infor ett ODb a eec te eh rotate s COE Oe pee 23 MIC Certification OPAL ON cena duet etr RR SPIRAT Bien Rp Ep o Et doj 646 Rer ae 24 BSMI Certification Information 34 34 alora etat PE wt ea Pe do Nd 24 ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Chapter 1 Installation For support you will need to record the serial number and the part number for the card before installation Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time This section briefly describes the high level steps for both cases Replacing an Existing Card If you are replacing an existing graphics card you need to 1 Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software Restart the computer an A C N First Card for this PC If this is the first graphics card for this PC you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 3 Restart the computer Record the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the gr
10. TI CrossFireX if a 3D application game or video playback such as a DVD movie is running Close all open 3D applications games and movie player applications and then enable ATI CrossFireX ATI CrossFireX is Currently Unavailable This error has occurred because ATI CrossFireX did not correctly detect your graphics hardware or there is a problem with the software Check that the graphics cards are installed correctly Check that the interconnect cable is installed correctly Close all running 3D applications Re install the ATI Catalyst Control Center and drivers Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on ATI CrossFireX systems Video Displays Flicker During System Startup This is normal during ATI CrossFireX start up ATI CrossFireX Starts in Software Mode This is normal when starting up for the first time after installing two ATI CrossFireX graphics cards if neither card is installed in the primary PCI Express slot You can change the ATI CrossFireX mode in the ATI Catalyst Control Center ATI CrossFireX Disabled After Swapping Moving Cards If you change the ATI CrossFireX configuration by moving the graphics cards to different slots on the motherboard disable ATI CrossFireX and restore factory default settings in ATI Catalyst Control Center first Once the cards have been swapped enable ATI CrossFireX This ensures the new configuration is detected by the c
11. aphics card are required for registration and free support They are located on a sticker on the back of the card Figure 1 1 Sample Serial and Part Numbers The emphasized numbers in bold are required for registration and free support Installation S N 000000 000000 P N 1028360100 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card L With the current graphics card still in the computer close all open applications On the Windows taskbar click Start Control Panel and then double click Add or Remove Programs Select the current graphics card driver and then click Add Remove The wizard will appear and help remove the current display drivers Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications Uninstalling the Old Driver Windows Vista Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications Click Start gt Control Panel Double click Programs and Features and then select the graphics card driver from the list of software programs Doubl
12. as the Display GPU 3 Select Enable CrossFire or Enable CrossFireX as appropriate Note If your system has more than two ATI CrossFireX graphics cards the Selecting a Render GPU dialog appears prompting you to select a graphics card to partner with the Display GPU 4 Click Apply In some configurations when ATI CrossFireX is enabled GPU Accelerated Physics is automatically disabled for all cards in the configuration as are all displays except the one used by ATI CrossFirex Enabling ATI CrossFireX on Windows Vista When the ATI CrossFireX configuration is detected for the first time by the ATI Catalyst display driver ATI CrossFireX support is normally automatically enabled and the best possible GPU combination is selected based on the hardware configuration If necessary you can select another change ATI CrossFireX configuration using the following procedure ATI Radeon dual GPU graphics cards are designed based on ATI CrossFireX technology As aresult ATI CrossFireX support is always enabled for such cards 1 From the Graphics Settings tree expand CrossFireXT and click Configure 2 From the Graphics Adapter list select the graphics card to act as the display GPU ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc 3 Select Enable CrossFirex Note The Choose from the following Rendered GPU combinations drop down list automatically populates with all available render GPUs based on the s
13. e click Hardware and Sound and then double click Device Manager Expand Display Adapter and then right click the driver for the graphics card you are replacing In the shortcut menu that appears click Install The driver for the old graphics card is uninstalled ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc First Card for this PC 3 6 Turn off the system Installing the Graphics Card 1 Turn off the computer monitor and other peripheral devices 2 Unplugthe computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover Remember to discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis Tip If necessary consult the computer manual for help in removing the cover 4 Remove any existing graphics card from the computer 5 Locate the appropriate bus slot and if necessary remove the corresponding back panel covers Note If you cannot find a bus slot to match your card you need a graphics card with the correct bus to match your motherboard 6 Align the graphics card with the slot and firmly press it in until the card is fully seated 7 Connect the internal power cables to the power
14. earching the Help 17 ATI Catalyst Control Center Help feature to access usage information generate a problem report and get software version information for your graphics card 1 Open ATI Catalyst Control Center in the Advanced view 2 Choose one of the following options Press the F1 key at any time to get specific help on the currently displayed information gt From the ATI Catalyst Control Center Dashboard choose Help Help Contents to browse the entire help contents gt From the ATI Catalyst Control Center Dashboard choose Help gt Search Help to search the help contents for a specific term To access AMD s Web site from the ATI Catalyst Control Center Dashboard choose Help Go to ATI com Searching the Help 1 Click Help in the Dashboard 2 Click Search Help 3 Enter the word s you wish to search for the in search box of the ATI Catalyst Control Center Help 4 Click Go Troubleshooting Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard No display on power up Possible SBIOS issue Replace
15. ed that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 22 Reference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Compliance Information This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this
16. elected display GPU The list displays only GPUs that can be enabled for ATI CrossFireX Other combinations are not listed here but may be listed on the CrossFire Diagnostics page 4 From the list select the appropriate combination Note If the selected combination is not the most optimal choice for your system a message appears at the bottom of the page notifying you of this 5 Click Apply In some configurations when ATI CrossFireX is enabled GPU Accelerated Physics is automatically disabled for all cards in the configuration as are all displays except the one used by ATI CrossFireX 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 14 ATI CrossFireX Technology ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Chapter 3 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information System Requirements Hardware Minimum requirements are Motherboard with one PCIe x16 lane graphics slot AMD Athlon or Intel Pentium 4 CPU 1GB RAM CD ROM or DVD ROM drive for installing software A 600 watt or better power supply with one 2x3 and one 2x4 PCIe power connectors Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu ATI CrossFireX Requirements Minimum requirements for ATI CrossFireX configuration using the ATI Radeon HD 4800 X2 Serie
17. he main display you can configure any other displays that are connected 6 To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties Note The ATI Catalyst Control Center software can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors with the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate for the second monitor f Click OK ATI Radeon HD 4800 X2 Series Connections The following figure illustrates the typical connections on the ATI Radeon HD 4800 X2 Series graphics card Available connections may vary between models Figure 1 3 ATI Radeon HD 4800 X2 Series Connections DVI I Dual Link connection It provides audio and video digital signals and HDMI output that is compatible with most HDMI devices TV HDTV out DVI I Dual Link connection It provides audio and video digital signals and HDMI output that is compatible with most HDMI devices ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Display Adapters Optional Accessories Display Adapters Optional Accessorie
18. ies 2008 Advanced Micro Devices Inc 8 Remove protection tags from the ends of the ATI CrossFireX interconnect and connect the cards Always handle the ATI CrossFireX bridge interconnect by the connector only Do not push or pull on the flexible cable Figure 2 2 ATI CrossFireX Bridge Interconnect Protection Tag Figure 2 3 ATI CrossFireX Installation 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 12 ATI CrossFireX Technology ATI CrossFireX graphics cards Interconnect 9 Fasten the graphics cards securely to the back panel 10 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 11 Reconnect any cables you have disconnected and plug in the computer power cord 12 Turn on the monitor and then the computer You now need to enable ATI CrossFireX in ATI Catalyst Control Center Enabling ATI CrossFireX on Windows XP When the ATI CrossFireX configuration is detected for the first time by the ATI Catalyst display driver the best possible GPU combination is selected based on your hardware configuration If necessary you can change the existing ATI CrossFireX configuration using the following procedure 1 From the Graphics Settings tree click CrossFire or CrossFireX as appropriate 2 From the Graphics Adapter list select the graphics card that acts
19. ng of the lead in wire to the antenna discharge unit size of grounding conductors location of antenna discharge unit connection of grounding electrodes and requirements for the grounding electrode Unplug system during storms or prolonged disuse For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the product from power line surges Install outdoor antenna system away from power lines Warning When installing an outside antenna system extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits or where it can fall into such power lines or circuits Note to CATV System Installer This reminder is provided to call the CATV systems installer s attention to Section 820 40 of the NEC which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Contents Installation Mp ne BS O 1 Installa
20. ny area including residential area BSMI Certification Information CNS 13438 C6357 Bai WRB ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc
21. omputer 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 20 Reference HDTV HDTV Adapter Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com Table 3 2 HDTV HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the TV display are incorrect Ensure that the connections between the component video adapter and the HDTV are correct There is no display on the TV The TV will not display anything until Windows starts this may take several minutes Make sure the TV is set to YPbPr input Make sure that the HDTV component video adapter is properly connected DVDs will not play in high quality modes Copy protected DVDs restrict playback to 480i and 480p modes The entire display is not visible If the component input device supports it try 720p mode The display appears tilted Consult the HDTV documentation The CRT display is green Customer Care The system is in component output mode Restart the computer with only the CRT monitor connected For detailed instructions on how to use your product refer to the documentation included on the installation CD To activate Customer Care you must register your product at ati amd com online registration If you require further assistance with your product the following Customer Care options are a
22. reserves the right to discontinue or make changes to its products at any time without notice Trademarks AMD the AMD Arrow logo AMD Athlon AMD Opteron and combinations thereof ATI and ATI product and product feature names are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium Microsoft is a registered trademark of Microsoft Corporation Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products orthis documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Advanced Micro Devices Inc reserves the right to make changes without further notice to a product or system described herein to improve reliability function or design With respect to AMD products which this document relates AMD disclaims all express or implied warranties regarding such prod
23. s The following illustrates the adapters you can use to connect the graphics card to other display devices not directly supported by the connection types available on the graphics card Adapter Description DVI to VGA DVI to HDMI The HDMI adapter is a proprietary adapter manufactured and sold by approved manufacturers like Wieson Technologies Co Ltd that has a specific detection mechanism to allow properly configured graphics cards to pass HDMI signals through a DVI connection to an HDMI compliant device 7 pin HDTV output cable Supported Display Connections To ensure the highest possible performance only one display device is supported when ATI CrossFireX is active When ATI CrossFireX is active other display devices connected to the other connections on both graphics cards are rendered inactive If additional displays are required when ATI CrossFireX is active use either SurroundView included on the installation CD custom software install or an additional graphics card The graphics card provides hardware support for DVI I and VGA monitors and HDMI HDTVs using a DVI to HDMI adapter It also provides TV output Table 1 1 Display Configurations ATI CrossFireX Inactive Display Connections CRT analog DVI I connection and DVI I to VGA adapter display LCD digital e DVI I connection and DVI cable monitor DVI I connection and DVI I to VGA adap
24. s before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin A three pin plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the desired outlet contact an electrician to replace the obsolete outlet Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate For cards with TV tuners Ground outdoor antenna appropriately Since an outdoor antenna or cable system may be connected to the product be sure that the antenna or cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard to proper grounding of the mast and supporting structure groundi
25. s graphics card ATI CrossFireX certified motherboard For an up to date listing of ATI CrossFireX certified motherboards see ati amd com products certification A second ATI CrossFireX graphics card compatible with the ATI Radeon HD 4800 X2 Series One ATI CrossFireX internal bridge interconnect A PCIe 900 watt or higher power supply with two 2x3 and two 2x4 PCIe power connectors For an up to date listing of certified power supplies see ati amd com certifiedpsu Certified system cases with good airflow and cooling are recommended For list of certified cases see ati amd com certifiedcases Using ATI Catalyst Control Center 16 Reference ATI Catalyst Control Center Overview The ATI Catalyst Control Center software provides access to the display features of the graphics card Use the software to fine tune graphics settings enable or disable connected display devices and change the orientation of the desktop Many features display previews of the changes before they are applied Basic View A simplified view of the features that includes wizards to quickly make changes Advanced A powerful interface that enables complete configuration of the View feature set of the graphics card The ATI Catalyst Control Center software can be customized for easy access to the most used features For information on the individual features of the software access the comprehensive in program help system see Accessing ATI Catalyst Control
26. tation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you can download the latest software from ati amd com support driver html and then install it Display Configuration This section describes how to configure the display and lists the available display connections Configure the Display Optional If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display s performance 3 Click Advanced and then select the Monitor tab 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series Installation 4 Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary 5 Click OK Once you have configured t
27. ter TV 7 pin HDTV output cable HDTV display DVI connection and DVI cable 7 pin HDTV output cable and RCA cables HDMI HDTV e DVI connection and DVI to HDMI adapter and HDMI cable 2008 Advanced Micro Devices Inc ATI Radeon HD 4800 X2 Series 8 Installation ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Chapter 2 ATI CrossFireX Technology ATI CrossFireX Introduction ATI CrossFireX technology harnesses two or more GPUs graphics processing units to be used in a single computer to run up to 2 displays creating a high performance gaming platform Typically setup involves 2 or more graphics cards but with the appropriate motherboard the technology can use a single card and the built in GPU of the motherboard ATI CrossFireX works with all 3D games and applications Note The ATI Catalyst Control Center software contains a different ATI CrossFireX user interface for each configuration type and automatically loads the appropriate one when a valid ATI CrossFireX configuration is detected in the system If ATI Catalyst A I is enabled in the ATI Catalyst Control Center software the optimal rendering mode available for the application is automatically selected Installing ATI CrossFireX Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your s
28. tion Overview s ss e e BEG eC Y RICERCA QUY Se NC oe eed 1 Replacing an Existing Cardo es 85 photo sve tuas doo reta e Fo ka Geeks RE ER ates tue 1 First Card forthis PE eos eere se oy dea KOA o do o koa fud RU nu 1 Record the Serial and Part Numbers 1 Uninstalling the Old Driver Windows XP 2 Uninstalling the Old Driver Windows Vista 2 Installing the Graphics Card 3 Installing the ATI Catalyst Software Suite Windows OS 5 Display Contiguration s4 scie PER Gad Shs HES re OG T PST OR OSLER AES 5 Configure the Display OPORA saranno shart HEC iat mates Tagan koda sad 5 ATI Radeon HD 4800 X2 Series Connections 6 Display Adapters Optional Accessories irrisoria va ay s ee Ortu th te dot best trus 7 Supported Display Connections cena aan AE doeet re S coepto perd eiae pd 7 ATI CrossFireX Technology 9 ATI CrossFireX Introduction 9 Installing ATI CrossFireX Graphics Cards 9 Enabling ATI CrossFireX on Windows XP 12 Enabling ATI CrossFireX on Windows Vista 12 RETEr
29. ucts including but not limited to the implied warranties of merchantability fitness for a particular purpose and non infringement Product Notices Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories 1992 1997 Dolby Laboratories Inc All rights reserved Macrovision Apparatus Claims of U S Patent Nos 6 836 549 6 381 747 7 050 698 6 516 132 and 5 583 936 Licensed for limited viewing uses only This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Documentation Updates AMD is constantly improving its product and associated documentation To maximize the value of your AMD product you should ensure that you have the latest documentation AMD s documentation contains helpful installation configuration tips and other valuable feature information ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instruction
30. vailable ATI Radeon HD 4800 X2 Series 2008 Advanced Micro Devices Inc HDTV HDTV Adapter Troubleshooting 21 24 hours a day English http ati amd com French support Spanish Or Advanced Micro Devices Inc Graphics Product Group Attention Customer Care 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Monday to Thursday 9 00 English 1 877 284 1566 toll a m to 5 50 p m free Friday 9 00 a m to 3 00 p m or Note ANDic cn cs 1 905 882 2626 Canada the right to change International and or hours of support For local toll charges to more information Canada will apply please refer to ati amd com support terms AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your ATI product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the ATI product whether your product contains a defect and whether your product is under warranty AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product itis your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expect
31. ystem builder or OEM to ensure that your system has an adequate power supply For an up to date listing of ATI CrossFireX certified motherboards and power supplies see ati amd com products certification 1 Make sure the computer monitor and other peripheral devices are off 2 Unplugthe computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover If necessary consult the computer manual for help removing the cover Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis 10 ATI CrossFireX Technology 4 Remove any unneeded graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card 5 Locate the PCIe slots on the motherboard If necessary also remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated 7 Connect the power supply to the cards Figure 2 1 Connecting the Power Cables Power supply ATI Radeon HD 4800 X2 Ser
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