CyberPower CP1000AVRLCD uninterruptible power supply (UPS)
Contents
1. CyberPower Reliability Quality Value CP850AVRLCD CP1000AVRLCD User s Manual K01 0000023 00 IMPORTANT SAFETY WARNINGS SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery No user serviceable parts are inside except the battery CAUTION Some components can be energized by the battery when unit is unplugged CAUTION UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit CAUTION To avoid electrical shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect operation or safety of any life support equipme2. 4 Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment 5 CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whether for damage to or loss of property EXCEPT FOR AND ONLY FOR the specific limited agreement of CyberPower to provide certain warranty benefits regarding Connected Equipment under this Warranty loss of profits business interruption or loss of information or data NOTE Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you 6 The Product is not for use in high risk activities or with aquariums The Product is not designed or intended for use in hazardous environments requiring fail safe performance or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safety of any medical or life support device collectively High Risk Activities CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariu
3. TROUBLE SHOOTING Full time surge protection outlets stop providing power to equipment Circuit breaker button is projecting from the side of the unit Circuit breaker has Turn the UPS off and unplug at least one piece of equipment tripped due to an Wait 10 seconds reset the circuit breaker by depressing the overload button and then turn the UPS on Battery not fully charged Recharge the battery by leaving the UPS plugged in The UPS does not perform expected runtime J i Contact CyberPower Systems about replacement batteries at Battery is slightly worn out tech cyberpowersystems com The unit failed a self test Turn the UPS off Wait 10 seconds and then turn the UPS on The unit is not connected to an The unit must be connected to a 110 120v 60Hz outlet AC outlet The UPS will not turn on Contact CyberPower Systems about replacement batteries at The battery is worn out tech cyberpowersystems com Contact CyberPower Systems at Mechanical problem tech cyberpowersystems com Connect the USB cable to the UPS unit and an open USB port on the back of the computer You must use the cable that came with the unit The USB cable is not connected Power Panel Personal Edition is The USB cable is connected Check the back of the computer for an additional USB port inactive all icons are gray to the wrong port Move the cable to this port The unit is not providing Shutdown your computer and tur
4. Oppranonarconaione Al Note The OUTPUT voltage meter shows the status of the battery back up descriptions apply when the UPS is iei outlets plugged into an AC outlet and turned on or when the UPS is on battery ESTIMATE RUN TIME This displays the run time estimate of the UPS with the current battery capacity and load NORMAL icon This icon appears when the UPS is working under normal conditions BATTERY icon During a severe brownout or blackout this icon appears and an alarm sounds two short beeps followed by a pause to indicate the UPS is operating from its internal batteries During a prolonged brownout or blackout the alarm will sound continuously and the BATT CAPACITY meter shows one 20 capacity segment shaded to indicate the UPS s batteries are nearly out of power You should save files and turn off your equipment immediately AVR Automatic Voltage Regulator icon This icon appears whenever your UPS is automatically correcting too low or too high AC line voltage without using battery power This is a normal automatic operation of your UPS and no action is g LOAD CAPACITY E BATT CAPACITY w os oe A 100 OVER NORMAL BaTTERY AVR f sient LOAD FAULT required on your part SILENT MODE icon This icon appears whenever the UPS is in silent mode The buzzer does not beep during silent mode until the battery reaches low capacity OVER LOAD icon This icon appears and an alarm sounds to indicate the battery supp
5. computer safe 110v 120v The unit s powerful sealed lead acid batteries will provide power only if the incoming voltage drops below 90v or increases above 140v HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However recharging the batteries for at least 16 hours is recommended to ensure that the battery s maximum charge capacity is achieved A loss of charge may occur during shipping and storage To recharge the batteries simply leave the unit plugged into an AC outlet The unit will charge in both the ON as well as the OFF position 2 With the UPS unit off and unplugged connect your computer monitor and any externally powered data storage device Zip drive Jazz drive Tape drive etc into the battery power supplied outlets Plug your peripheral equipment printer scanner speakers into the full time surge protection outlets DO NOT plug a laser printer paper shredder copier space heater vacuum or other large electrical device into the UPS The power demands of these devices will overload and possibly damage the unit 3 To surge protect a network connection connect a network cable from the wall jack outlet to the IN jack of the UPS Then connect a network cable from the OUT jack on the UPS to the network device 4 Plug the UPS into a 2 pole 3 wire grounding receptacle wall outlet Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not
6. g label or include it with the product You must prepay all shipping costs you are responsible for packaging and shipment and you must pay the cost of the repair estimate How Long Do I Have To Make A Claim All claims must be made within ten days of the occurrence What Will We Do To Correct Problems CyberPower will inspect and examine the Product If the Product is defective in material or workmanship CyberPower will repair or replace it at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required If it appears that our Product failed to protect any equipment plugged into it we will also send you forms for making your claim for the connected equipment We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value NOT REPLACEMENT COST of the equipment at of the time of the damage We will use Orion Blue Book or another a third party valuation guide or eBay craigslist or other source to establish that amount Our liability is limited to CP850AVRLCD 250 000 CP1000AVRLCD 350 000 Who Pays For Shipping We pay when we send items to you you pay when you send items to us What Are Some Things This Warranty Does Not Cover 1 This Warranty does not cover any sof
7. ing Input Voltage Output Voltage and Estimated Run Time The toggle frequency is set to one time per second Holding the switch for more than two seconds while running on battery will silence the buzzer Battery and Surge Protected Outlets The unit has five battery powered surge protected outlets for connected equipment and ensures temporary uninterrupted operation of your equipment during a power failure 6 Full Time Surge Protection Outlets The unit has four always on surge suppression outlets T Electrical Wiring Fault Indicator This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated user is advised to disconnect all electrical equipment from the outlet and have an electrician check to ensure the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line broadband network or Ethernet connection Q Circuit Breaker Located on the side of the UPS the circuit breaker serves to provide overload and fault protection Serial USB Ports to PC The USB and serial port allow communication from the UPS to the computer The UPS communicates its status to the PowerPanel Personal Edition software when connected with a USB port The serial port is
8. lied outlets are overloaded To clear the overload unplug some of your equipment from the battery supplied outlets until the icon turns off and the alarm stops FAULT icon This icon appears if there is a problem with the UPS Contact CyberPower Systems at tech cyberpowersystems com for further help and support BATT CAPACITY meter This meter displays the approximate charge level in 20 increments of the UPS s internal battery During a blackout or severe brownout the UPS switches to battery power the BATTERY icon appears and the charge level decreases LOAD CAPACITY meter This meter displays the approximate output load level in 20 increments of the UPS s battery outlets REPLACING THE BATTERY CAUTION Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of personnel knowledgeable of batteries and their precautions CAUTION Use only the specified type of battery See your dealer for replacement batteries CAUTION The battery may present a risk of electrical shock Do not dispose of battery in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries Almost any retailer that sells lead acid batteries collects used batteries for recycling as required by most state laws CAUTION Do not open or mutilate the batteries Released electrolyte is harmful to skin and eyes and may be toxic CAUTION A battery can present a high risk of
9. manual or warnings provided with the Product and the equipment connected to it 4 The Product must have been used at all times within the limitations on the Product s VA capacity What are the Limitations The sole and exclusive remedies of the Initial Customer are those provided by this Warranty The Product was designed to eliminate disrupting and damaging effects of momentary less than 1ms voltage spikes or impulses from lightning or other power transients If it can be shown that a voltage spike lasting longer than 1ms has occurred the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following 1 Loss of or damage to data records or software or the restoration of data or records or the reinstallation of software 2 Damage from causes other than AC Power Line Transients spikes or Surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada transients surges or spikes on standard telephone land lines PBX telephone equipment lines or Base 10T Ethernet lines when properly installed and connected This exclusion applies for example to fluctuations in data transmission or reception by CATV or RF transmission or fluctuations or by transients in such transmission 3 Damage from any circumstance described as excluded above with respect to the Product
10. ms ANY SUCH USE IS IMPROPER AND ISA MISUSE OF THE PRODUCT What is the Fine Print The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded CyberPower is the warrantor under this Limited Warranty For further information please feel free to contact CyberPower at Cyber Power Systems USA Inc 5555 12th Ave E STE 110 Shakopee MN 55379 call us at 877 297 6937 or send us an e mail message at
11. n the UPS off Wait 10 battery power seconds and turn the UPS back on This should reset the unit Additional troubleshooting information can be found at www cyberpowersystems com support htm TECHNICAL SPECIFICATIONS Capacity 850VA 510W 1000VA 600W Input Voltage on Utility 90V to 140V Input Frequency 60 Hz 3 Hz On Battery Output Voltage 120Vac 5 Transfer Time 4ms Typical Max Load for UPS Outlets 850VA 510W 1000VA 600W Max Load for Full Time l 12 Amps Surge Protection outlets 9 Outlets On Battery Output Wave Form Simulated Sine Wave Form Operating Temperature 32 F to 95 F 0 C to 35 C 0 to 95 NON CONDENSING 10 24 x 4 33 x 8 70 Size L x W x H 26 0 x 11 0 x 22 6cm Operating Relative Humidity Net Weight 15 8 Ibs 16 7 Ibs Typical Battery Recharge Time 8 hours typical from total discharge Typical Battery Life 3 to 6 years depending on number of discharge recharge cycles Battery Type Spill proof Maintenance free sealed lead acid Safety Approvals UL1778 UPS cUL107 FCC DoC Class B EXPECTED RUNTIME IN MINUTES Due to the differences in computer components the runtime will vary Desktop PC Desktop PC Desktop PC Desktop PC Model iMac G4 with 17 LCD Monitor with 19 LCD Monitor with 21 LCD Monitor with CRT Monitor CP850AVRLCD 87 minutes 49 minutes 42 minutes 34 minutes 32 minutes CP1000AVRLCD 89 minutes 50 minu
12. nt or with any medical applications or patient care DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out DO NOT USE WITH LASER PRINTERS The power demands of these devices will overload and possibly damage the unit INSTALLING YOUR UPS SYSTEM UNPACKING Inspect the UPS upon receipt The box should contain the following 1 UPS unit 1 User s manual 1 PowerPanel Personal Edition software CD 1 USB device cable 1 Telephone cable 1 Warranty registration card 1 Coaxial Cable OVERVIEW The CP850AVRLCD CP1000AVRLCD provides automatic voltage regulation for inconsistent utility power The CP850AVRLCD CP1000AVRLCD features 890 1080 Joules of surge protection and provides battery backup during power outages The CP850AVRLCD CP1000AVRLCD ensures consistent power to your computer system and its included software will automatically save your open files and shutdown your computer system during a utility power loss AUTOMATIC VOLTAGE REGULATOR The CP850AVRLCD CP1000AVRLCD stabilizes inconsistent utility power The incoming utility power may be damaging to important data files but with Automatic Voltage Regulation the computer will not experience damaging voltage levels An Automatic Voltage Regulator automatically increases low or decreases high voltage to a consistent
13. only used with third party UPS software such as the Microsoft UPS Power Option of Windows 2000 XP and Vista For information on configuring and using the serial port and the Microsoft UPS Power Option or for information regarding ordering a standard serial cable please contact technical support at tech cyberpowersystems com Note The serial port and USB port cannot be used to control two computers concurrently Only one port will function at a time 1 Coax Cable DSS Surge Protection The Coax Cable DSS surge protection ports will protect any cable modem CATV converter or DSS receiver P Input Power Cord Connect the unit into an AC outlet DEFINITIONS FOR ILLUMINATED LCD INDICATORS INPUT voltage meter This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet The UPS is designed through the use of automatic voltage regulation to continuously supply connected equipment with stable 110 120 output voltage In the event of a complete power loss severe brownout or over voltage the UPS relies on its internal battery to supply consistent 110 120 output voltage The INPUT voltage meter r v can be used as a diagnostic tool to identify poor quality input power bn bt Min OUTPUT voltage meter This meter measures in real time the AC voltage that the UPS system is providing to the computer such as normal line mode The LCD display indicates a variety AVR mode and battery back up mode a aro
14. service equipment with large electrical demands e g refrigerator copier etc The warranty prohibits the use of extension cords outlet strips and surge strips 5 Press the power switch to turn on the unit The unit will beep twice and the power on indicator will illuminate 6 If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Wait 10 seconds Make sure the circuit breaker is depressed and then turn the UPS on 7 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 8 To store your UPS for an extended period cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure battery life SOFTWARE INSTALLATION GUIDE Windows Users When you first get a new CyberPower UPS you ll need to install some software on your computer to control your UPS and begin using it Installing PowerPanel Personal Edition 1 Place the CD in your CD drive and wait for the setup wizard to begin If the wizard does not begin go to your CD drive in My Computer and open the PowerPanel PE folder and double click Setup exe 2 Follow the instructions on your screen and complete the installation The default settings offered by the installation wizard are acceptable for most users and can be changed at any
15. short circuit current and electrical shock Take the following precautions before replacing the battery 1 Remove all watches rings or other metal objects 2 Only use tools with insulated handles 3 Do not lay tools or metal parts on top of battery or any terminals 4 Wear rubber gloves and boots 5 Determine if the battery is inadvertently grounded If grounded remove the source of ground CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK TO REPLACE THE BATTERY 1 Turn off and unplug all connected equipment Turn the UPS off and unplug it from the AC power source Turn the UPS upside down Remove the retaining screw Remove the batteries from the compartment Disconnect the battery wires from the batteries Install the replacement batteries by connecting the red wire and black wire to the same color wires from the battery pack Put the batteries back into the compartment 10 Slide back the battery compartment cover and tighten the ON DO BPW ND Q D a 3 iq o D D lt Q O 3 D 3 D 5 E Q O lt D Q O 3 pez iq md 2 lt O N O Q m 5 iq c 5 oO retaining screw 11 Recharge the UPS for 8 16 hours to fully charge the battery REMINDER Batteries are consider HAZARDOUS WASTE and must be disposed of properly Almost any retailer that sells lead acid batteries collects used batteries for recycling as required by most state laws
16. tes 42 minutes 35 minutes 34 minutes DEFINITIONS FOR ILLUMINATED LED INDICATORS o WIRING 7 FAULT Condition Normal 2 beeps Utility failure The UPS is providing battery power to the battery power per 30 seconds supplied outlets Utility failure The UPS is providing battery power The rapid beeps mean Rapid beeps that the battery will run out of charge within a few minutes Battery overload Occurs in the battery power supplied outlets Turn off Long beeps the UPS and unplug at least one piece of equipment from the UPS Wait 10 seconds press the circuit breaker reset button then turn the UPS on Electrical wiring fault This means there s a wiring problem within the utility AC power outlet A wiring problem could be a bad ground missed ground or reversed wiring You should disconnect all equipment from the outlet and have it checked by an electrician Limited Warranty and Connected Equipment Guarantee Read the following terms and conditions carefully before using the CyberPower CP850AVRLCD CP1000AVRLCD the Product By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee together referred to as this Warranty If you do not agree to the terms and conditions of this Warranty you should return the Product for a full refund prior to using it Who is Providing this Warran
17. time if necessary 3 After the setup is complete plug the USB cord from your CyberPower UPS to an available USB port on your computer 4 You are now ready to begin using the PowerPanel Personal Edition software Mac Users When you first get a new CyberPower UPS you ll need to configure the Mac UPS function to control your UPS and begin using it Configuring the Energy Saver UPS Function 1 Plug the USB cord from your CyberPower UPS to an available USB port on your computer 2 Go to System Preferences and open the Energy Saver control panel 3 Select settings for UPS You are now ready to configure the settings for the UPS BASIC OPERATION DESCRIPTION ota 1 Power Switch AA lt Used as the master on off switch for equipment connected to the battery Mo power supplied outlets i a M 2 Power On Indicator F This LED is under the power switch It illuminates when the utility condition DZ F Za is normal and the UPS outlets are providing power free of surges and O 5i o B i DL 0 _4 spikes fer re LCD Module Display o Po a High resolution and intelligent LCD display shows all the UPS information O with icons and messages For more information please check the Definitions for Illuminated LCD Indicators section 4 LCD Display Toggle Selected Switch The switch can be used to select the LCD display contents includ
18. tware that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records or the reinstallation of software 2 This Warranty does not cover or apply to misuse modification operation or storage outside environmental limits of the Product or the equipment connected to it nor for damage while in transit or in storage nor if there has been improper operation or maintenance or use with items not designed or intended for use with the Product such as laser printers appliances aquariums medical or life support devices etc What Other Limitations Apply 1 This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code without the use of any adapters or other connectors 2 The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not daisy chained together in serial fashion with any extension cords another Product or device similar to the Product surge suppressor or power tap Any such installation voids the Limited Warranty 3 The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license instruction
19. ty CyberPower Systems USA Inc CyberPower provides this Limited Warranty What Does This Warranty Cover This warranty covers defects in materials and workmanship in the Product under normal use and conditions It also covers equipment that was connected to the Product and damaged because of the failure of the Product What is the Period of Coverage This warranty covers the Product for three years and connected equipment for as long as you own the Product Who Is Covered This warranty only covers the original purchaser Coverage ends if you sell or otherwise transfer the Product How Do You Get Service 1 Call us at 877 297 6937 or write to us at Cyber Power Systems USA Inc 5555 12th Ave E STE 110 Shakopee MN 55379 or send us an e mail message at clains cyberpowersystems com for instructions 2 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and Request a Claim Number 3 You must provide a purchase receipt or other proof of the original purchase and provide a description of the defect 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the Claim Number on the shippin
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