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Edge10 NAS400 storage server

1. Iz Add a new print queue SE Printer model Select the printer manufacturer and model vJ BJC 250ex BJC 250 BJC 255SP min arren 2 Cancel 4 Back 9 Click the Finish button 36 Chapter 3 Connecting to the EdgeStore USBPTR01 is added to your printer list NG Printer configuration promise GB x Action Test Help a ki B 2 New Edit Delete Default Apply Queue name v Shared Defaut Description gt Browsed queues NAS_Printer NAS400 USB printer Setting up Macintosh Printing To set up printing on a Macintosh PC 1 2 3 4 From the Apple Menu choose System Preferences Double click the Print amp Fax icon Click the Setup Printers button In the Printer List click the Add icon The Printer List displays a new panel In the new panel from the popup menus choose Windows Printing e Workgroup From the list highlight the EdgeStore then click the Choose button Note that the EdgeStore is listed by its server name Printer List Windows Printing H WORKGROUP E Comment CONTRACTOR DON PMLGRLABUJT E WESEW7FOZNWOA EAGLEHORN Printer Model Generic Gane D A user name and password dialog box appears 37 EdgeStore NAS400 User Manual 7 Type the user name and password in the respective fields then click the OK button The default user name is admin The default password is adm
2. Settings This backup schedule will run at jos x 30 x every Wednesday x lt lt Ba een Cancel 10 Click the Finish button Your Backup Schedule appears in the Schedule tab Performing a One Touch Backup To perform a One Touch Backup press the One Touch Backup button on the front of the EdgeStore One Touch Backup Button 45 EdgeStore NAS400 User Manual Within moments the folders you specified are backed up onto the EdgeStore The One Touch Backup function backs up all of the folders on your PC for which you created a backup schedule Viewing Your Backup Files To view your backup files on the EdgeStore 1 On the Windows PC desktop double click the My Computer icon 2 Under Network Drives double click the EdgeStore E y computer File Edit View Favorites Tools Help Back F J Search gt Folders 3G X19 y Address QMycomuter OOS O Mame type Total5ize Hard Disk Drives Free Space Commen cp Local Disk C Local Disk 37 2 GB 30 5 GB Devices with Removable Storage 133 Floppy A 3 4 Inch Floppy Disk CD Drive D CD Drive Network Drives public on NAS400 192 168 1 110 Z Network Drive 455 GB 297 GB 3 Onthe EdgeStore find the BACKUP folder The BACKUP folder contains the results of the One Touch Backup from your PC The subfolders inside the BAC
3. In the Folder List folders are identified by their file structure as it was copied from your PC The lowest folder in the structure is the one that actually contains the files IT C4 NAsaoo CE Ca pisk c M a 4 Choose a restore location Original location The same folder on your PC from which the files were copied for the backup Select a restore location A folder on your PC that you specify Restore to original location Please select a restore location pitest aata c Fi h Network Drive IP 192 168 1105 Network Drive Status OK Start Apply 5 Click the Start button The files are copied from the EdgeStore to your PC If you selected a restore location on your PC other than the original the Restore function includes subfolders that match the files structure on your PC s hard disk drive 48 Chapter 5 SmartSYNC Opening the SmartSYNC Window page 49 e Choosing a Language page 49 e Closing the SmartSYNC Window page 50 Quitting SmartSYNC page 50 e Displaying the EdgeStores on your Network page 50 Starting EASM page 50 Connecting a Network Drive page 52 e Deleting Device Network Drive Records page 53 e Performing a Backup page 53 e Performing a Restore page 55 e Scheduling a Backup page 56 Setting the Default Browser for EASM page 58 e Viewing the Event Log page 58 After installation the SmartSYNC utility starts automa
4. System fan speed is lower than 1500 RPM Check the system before continuing Replace the fan See page 146 AC Power failure System will shut down Restore the AC power Then restart the EdgeStore See Connecting the Power on page 8 Disk Drives Task X timeout on disk Y at LBA address Task X disk error on disk Y at LBA address with status Z A LBA error Check the disk drives See page 112 Check the RAID Volume See page 113 Replace the disk drive or rebuild the RAID Volume as needed S M A R T threshold exceeded on disk X Check the disk drives See page 112 Replace the failed drive See page 113 BSL update on disk X at LBA address Bad sector on a disk drive Check the disk drives See page 112 Replace the disk drive if it continues to receive BSL updates BSL log disk X at LBA address cleared Check the disk drives See page 112 Delete Spare Disk Delete a spare drive Normal RAID Volumes Create RAID name RAID level and X number of disk drives Create a RAID Volume Normal Delete RAID X Delete a RAID Volume Normal Migration or Rebuilding on array X started RAID Volume Migration or Rebuild has started Normal Migration or Rebuilding on array X at Y Progress report on RAID Volume Migration or Rebuild Normal 119 EdgeStore NAS400 User Manual Reported Event Corrective Action
5. iP search E Folders fa Gh X 19 FE Address I searchResuts Computers 00 Search Companion PINAS4OD 192 168 1 110 Workgroup NS54300 Which computer are you looking for Computer name 192 168 1 110 You may also want to EdgeStore NAS400 found on the network ID Search this computer for Files 53 search the Internet Double click the EdgeStore to show the Public folder and any other folders you have created 22 Chapter 3 Connecting to the EdgeStore 5 Right click the folder you want and choose Map Network Drive from the dropdown menu 192 168 1 110 File Edit View Favorites Tools Help Q Back F P search Folders G KY m Address 9 192 168 1 110 Search Companion x PUBLIC Which computer are you Explore looking for Search Computer name EN 192 168 1 110 Map Network Drive You may also want to D Search this computer For Cut files Copy I Search the Internet Paste Create Shortcut Search Properties The Map Network Drive dialog box appears Map Network Drive xj Windows can help you connect to a shared network folder and assign a drive letter to the connection so that you can NG access the Folder using My Computer cr ne Specify the drive letter for the connection and the Folder that you want to connect to Drive fz Folder 4192 168 1 110 publi
6. 145 EdgeStore NAS400 User Manual Connection Problems After Restart If your EdgeStore s network settings were set to Obtain an IP address automatically your DHCP server might assign a different IP address to the EdgeStore when you restart the EdgeStore after is was shutdown for repairs This condition does not apply if you assigned your EdgeStore s IP address manually If you experience network drive or printer connection failures check the EdgeStore s current IP address See Finding the EdgeStore s IP Address on page 21 If the EdgeStore s IP address has changed your previous network drives and printer connections will no longer work Here are two possible solutions e You may be able to reset the EdgeStore s IP address manually See Changing the EdgeStore s Network Settings on page 53 or Making Network Settings on page 85 Note that changing the EdgeStore s IP address may cause an IP address conflict on your network Check with your Network Administrator before taking this action e If you cannot restore the previous IP address you must create new network drives and printer connections See Chapter 3 Connecting to the EdgeStore on page 25 146 Appendix C GNU General Public License This product includes copyrighted third party software licensed under the terms of the GNU General Public License Please see the GNU General Public License GPL for the exact terms and conditi
7. You might also see the message File system contains errors Please check when you Click the icons under the File amp Print menu 115 EdgeStore NAS400 User Manual To view File System status 1 Start EASM See EASM in your Browser on page 60 Or see EASM in SmartSYNC on page 61 In the Tree click the beside the RAID 4 File System icon 3 Click the File System Management icon 4 Look for the RAID Volume E icon on the File System Status tab If the RAID Volume icon is Critical has a yellow the file system contains errors and you must rebuild the file system See below Rebuilding the File System Caution When you rebuild a File System you delete all the folders in the RAID volume and all the data saved in the folders To rebuild a File System 1 Inthe Tree click the beside the RAID amp File System icon 2 Click the File System Management icon 3 Inthe File System Status tab click the RAID Volume Critical EB icon to display the Rebuild File System button 4 Click the Rebuild File System button 5 Inthe confirmation box type yes into the field provided then click the OK button Checking the Event Log in EASM To view the Event Log in EASM To check Enclosure status 1 Start EASM See EASM in your Browser on page 60 Or see EASM in SmartSYNC on page 61 2 Inthe Tree click the beside the Management icon 3 Click the Event Log icon The Event Log
8. Choose the option button to make the EdgeStore a member of e An Active Directory AD Domain e A Workgroup Note If you join an AD Domain you automatically disable your NIS Domain settings See Setting up UNIX Linux Access on page 71 Optional If you chose an AD Domain enter the following in the fields provided Domain Name e Domain Controller e Administrator Name e Administrator Password See your Network Administrator for help with this information 70 Chapter 6 EASM 10 11 12 13 14 15 Optional If you chose an Workgroup enter the Workgroup name into the field provided See your Network Administrator for help with this information Click the OK button to save your settings In the Tree click the beside the Sharing Setup icon Click the Windows Sharing tab Choose a folder from the Folder Name dropdown menu In the User Group list highlight the name of a user or group Group names are preceded by the character Under Permissions choose a permission level for this user or group e Deny Access e Read Only e Read and Write Click the OK button to save your settings You can now access the folder you chose from a Windows PC See Chapter 3 Connecting to the EdgeStore on page 21 for information about the settings that you must make on your PC Note Windows support is only through SMB and CIFS protocols EdgeStore supports the Recycle Bin feature When you delete a
9. delete 93 recover RAID volume 115 129 snapshot backup 85 replace disk drive 113 resolving connections 121 restart EdgeStore 98 restore backup files 47 location 55 performing 55 restore location backup files 48 RJ45 connector 7 S scan network interface 122 schedule PC to EdgeStore backup 56 snapshot backup 85 select backup folder 54 server EdgeStore name 139 service DDNS 90 FTP 64 Macintosh 64 UNIX Linux 64 service status view 91 services enable 64 settings network 88 quota 68 setup FTP access 73 Linux printing 34 Macintosh access 72 setup cont Macintosh printing 37 NAS replication schedule 86 print server 32 print server access 74 snapshot backup 84 UNIX Linux access 71 UPS 95 Windows access 70 Windows printing 32 Setup Wizard in EASM 63 shared folder 52 shut down 20 98 SmartSYNC 8 12 17 121 close window 50 icon 44 language 49 open 49 quitting 50 SmartWizard 8 Advanced Mode 135 Express Mode 13 SMTP authentication 92 129 snapshots events 118 recover backups 85 setup backups 84 85 status 84 view 84 software installing 8 spare drive add 81 explained 107 specifications 3 standalone 86 status disk drives 112 EdgeStore 112 enclosure 120 file system 115 RAID Volume 79 113 154 Index status cont service status 91 snapshot 84 system 112 UPS 94 stripe RAID 102 106 subnet mask 63 88 89 139 switch network 123 system backup file 56 events 118 s
10. mp3 pcm wma e Video avi mpg mpeg wmv tts vob Viewing a List of Folders A folder is the entity that appears as a Network Drive on your PC To view the list of folders 1 In the Tree click the beside the File amp Print icon 2 Click the File Sharing icon A list of current folders appears in the Information tab Modifying Folder Services Services enable different types of PCs to access your folders Use this function to add or remove a service for a specific folder To modify the services on a folder 1 In the Tree click the beside the File amp Print icon 2 Click the File Sharing icon 3 Click the Modify tab 4 From the Volume dropdown menu choose the RAID Volume containing the folder you want to modify 5 From the Folder Name dropdown menu choose the folder you want to modify 6 Check the boxes beside the services you want to use 7 Click the OK button If the service you want is OFF see Setting up Windows Access on page 70 Setting up UNIX Linux Access on page 71 Setting up for Macintosh Access on page 72 Setting up for FTP Access on page 73 75 EdgeStore NAS400 User Manual Adding a Folder A folder is the entity that appears as a Network Drive on your PC To add a folder 1 2 3 4 on In the Tree click the beside the File amp Print icon Click the File Sharing icon Click the Create tab From the Volume dropdown menu choose the RAID
11. 2 0 0000s 113 Checking RAID Volume Status in EASM 0 113 EdgeStore Responds to a Critical RAID Volume 114 Responding to an Invalid RAID Volume 114 Checking File System Status in EASM 0 04 115 Rebuilding the File System 0 000 e eee eae 116 Checking the Event Login EASM 200 eae 116 Responding to Events 00 c eee eee 117 Checking Enclosure Status in EASM 0 aa 120 Resolving Connections with SmartSYNC 121 Multiple Network Connections 2 2005 122 Solving Network Connection Problems 04 123 Checking Your Email Inbox a 124 Restoring the Default Password aaa 124 Resolving a Windows Firewall Issue a a 125 Chapter 9 Support 0 0 0 ee 127 Frequently Asked Questions 0a 127 Contacting Technical Support aaea ea 130 Limited Warranty a aa a 131 Returning Product For Repair aa 133 Appendix A SmartWizard Advanced Mode 135 vii EdgeStore NAS400 User Manual Appendix B Maintenance 2 2 ee eee eee 143 Upgrading the Firmware 0 0 c eee ee eee 143 Rebooting the EdgeStore 0 0 c eee eee 144 Installing Application Plug ins 0 00 0 cee eee eee 145 Connection Problems After Restart 2 0 146 Appendix C
12. If two disk drives are installed the Wizard creates a RAID 1 Volume If three or four disk drives are installed the Wizard creates a RAID 5 Volume Maximum Capacity Creates a RAID 0 Volume on your EdgeStore The full combined capacity of the disk drives will be available for data 140 Appendix A SmartWizard Advanced Mode storage but there will be no fault tolerance to protect your data if one of the disk drives fails Click Next gt gt to continue The Assigning a Network Device Name screen appears smart Wizard 5 3f Assigning a network device name The Wizard has created a shared folder PUBLIC for you KI Please enter a Device Name for the shared folder Device Name Z Ka Click NEXT to continue lt lt BACK i NEXT R CANCEL 11 Select a Device Name or drive letter to represent the EdgeStore as a network drive The list begins with Z and goes in reverse alphabetical order Click Next gt gt to continue The Reviewing Your Settings screen appears smart Wizard BO fx Reviewing your settings Please check data on the list Current Settings DEFIANT Time Zone GMT 8 Date Time 2007 9 12 16 55 09 IP Address 192 168 1 110 Storage Type Unchange admin BACK to change settings Click FINISH to start system initiation lt lt BACK CANCEL 141 EdgeStore NAS400 User Manual 12 Review your settings and click Finish to be
13. Making Network Settings To make network settings 3 Noa A In the Tree click the beside the Network icon Click the Network Setup icon Click the Setup tab Optional Type a name for the EdgeStore in the Computer Name field Click an option button to choose an Internet Protocol option e Obtain an IP address automatically Choose this option to let your DHCP server make the network settings e Specify an IP address Choose this option if you want to make your network settings manually 88 Chapter 6 EASM 8 Optional If you chose Specify an IP address enter the following settings in the fields provided IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address See your Network Administrator for help in making these settings 9 Click the OK button to save your settings Working with Jumbo Frames The term jumbo frame refers to a frame on a local area network that is larger than the standard 1518 byte size EdgeStore supports jumbo frames up to 9000 bytes On EdgeStore the frame size setting is called Maximum Transmission Unit MTU The default MTU or frame is 1500 bytes This setting is appropriate for most users See your Network Administrator before you change this setting To make frame size settings 1 Inthe Tree click the beside the Network icon 2 Click the Network Setup icon 3 Click the Jumbo Frame tab
14. Restarting the EdgeStore a 98 Locating the EdgeStore 0 0c eee ee 98 Viewing System Information 0000 cee eee 99 Viewing Enclosure Information 000 eee eee 99 Chapter 7 Technology Background 00eeee aa 101 Introduction to RAID 0 c ee ae 101 RAID 0 Stripe eee 102 RAID 1 3 MINOR aya Paga hee kataba alng Uni gaa sadist 103 RAID 5 Block Striping with Distributed Parity 104 RAID 10 Mirror Stripe 002s 105 Choosing a RAID Level 22 106 RAID U magkanda tea tema ee kala PNK aa weed ae 106 RAID Ti sian man BAe Meron outer eer ened Bee 106 RAID S aa Sted Lia ea alien Dela ae a ty outed dbs 107 RAID S10 i scne oe ets a ea Rae AL aa oe eae 107 vi Contents Chapter 7 Technology Background cont AA 107 Automatic Rebuilding ce eee 108 Partition and Format 0 c eee eae 108 RAID Volume Migration 0 0000 eee 109 RAIO spate KG KAG KINANA Kas nA dante aca a Pane oe 109 RAIDS KAN PD NG a Pee TA 109 RAID Ss Kakanin ete ane wld ence Sian kn helen te 110 RAIDO wean coingesdaceliodh Gea se otal ead goaia ds 110 Chapter 8 Troubleshooting eee eee eee eee 111 Responding to an Audible Alarm 0 000 ee eae 111 Checking the System Status LED 04 112 Checking Disk Status LEDs 0000002 c eee eae 112 Replacing a Failed Disk Drive
15. click the Enable option then click the OK button The Macintosh protocol enables Macintosh PCs to connect to EdgeStore 5 Click the File Sharing icon in the Tree 6 Click the Modify tab Services Enable Disable ra NAS400 File Sharing Setting completed Information Modify Create Remove gt Modify Protocol Control Houme poun H JB File Sharing Folder name Pece fa Sharing Setup O Shared file system RAID amp stem T Type Vv Windows Vv Unix Linux Vv Macintosh Vv FTP ENEE 7 Check the Macintosh box then click the OK button The Macintosh file sharing enables Macintosh PCs to access folders on the EdgeStore In this case access is given for the PUBLIC folder 28 Chapter 3 Connecting to the EdgeStore On the Macintosh PC 1 From the Go menu choose Connect to Server Finder File Edit View eG Window Help Back Forward Enclosing Folder Computer Home Network iDisk A Applications Utilities Recent Folders Go to Folder Connect to Server p 38K 2 Inthe Connect to Server dialog box type afp 192 168 1 110 and click the Connect button Note that the IP address shown below is only an example The IP address you type in the dialog box on your Macintosh will be different See Finding the EdgeStore s IP Address on page 17 Click the button to add this IP address to the Favorite Servers list 80 Connect To Server J Server Addre
16. file the file is moved to the Recycle Bin a hidden folder in the share folder Setting up UNIX Linux Access Follow this procedure to set up access from a UNIX or Linux PC 1 a Fon In the Tree click the beside the File amp Print icon Click the Protocol Control icon Click the UNIX Linux tab Click the Enable option button beside Services Optional If you want to join a NIS Domain click the NIS Domain option button Note If you join an NIS Domain you automatically disable your AD Domain settings See Setting up Windows Access on page 70 Optional If you chose to join a NIS Domain enter the Domain name into the field provided See your Network Administrator for help with this information 71 EdgeStore NAS400 User Manual 11 12 13 14 15 16 17 Click the OK button to save your settings In the Tree click the beside the File Sharing icon Click the Modify tab From the Folder name dropdown menu choose the folder you want to access Check the UNIX Linux box Click the OK button to save your settings In the Tree click the beside the Sharing Setup icon Click the UNIX Linux Sharing tab Choose a folder from the Folder Name dropdown menu In the New IP Address field type the IP address of the UNIX or Linux PC from which you will access this folder then click the Add button You must designate the IP addresses for each folder individually You can have up to 256
17. i N Windows Network nas400 837024 on nas400 837024 mx File Edit View Places Help A sme SMe PUBLIC USBDISK Windows Network nas400 837024 v 2 items S 4 Follow the procedure Setting up a Network Drive on a UNIX or Linux PC on page 24 but choose the USBDISK folder instead of the PUBLIC folder Macintosh PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Macintosh PC NAS400_805951 p Select the volumes you wish to mount USBDISK Cancel Cox Follow the procedure Setting up a Network Drive on a Macintosh PC on page 27 but choose the USBDISK folder instead of the PUBLIC folder 41 EdgeStore NAS400 User Manual Disconnecting a USB Drive To disconnect a USB drive or memory stick from the EdgeStore 1 Be sure that no files on the USB drive or memory stick are still open 2 Unplug the USB drive or memory stick from the EdgeStore The EdgeStore automatically unmounts the USB drive or memory stick 42 Chapter 4 One Touch Backup Enabling One Touch Backup page 43 e Creating a Backup Schedule page 44 e Performing a One Touch Backup page 45 e Viewing Your Backup Files page 46 e Restoring Your Backup Files page 47 One Touch Backup enables you to make a quick automated backup of a selected folder on your PC at the touch of a button You can backup the files in a single folder multiple folders o
18. IP addresses for all of your folders Click the OK button to save your settings You can now access the folder you chose from a UNIX or Linux PC See Chapter 3 Connecting to the EdgeStore on page 21 for information about the settings that you must make on your PC Setting up for Macintosh Access Follow this procedure to set up access from a Macintosh PC 2 NOAA ON In the Tree click the beside the File amp Print icon Click the Protocol Control icon Click the Macintosh tab Click the Enable option button beside Services Click the OK button to save your settings In the Tree click the beside the File Sharing icon Click the Modify tab From the Folder name dropdown menu choose the folder you want to access Check the Macintosh box Click the OK button to save your settings You can now access the specified folder from a Macintosh PC See Chapter 3 Connecting to the EdgeStore on page 21 for information about the settings that you must make on your PC 72 Chapter 6 EASM Setting up for FTP Access Follow this procedure to set up FTP access for your folders 1 G1 BONS 10 11 12 13 In the Tree click the beside the File amp Print icon Click the Protocol Control icon Click the FTP Sharing tab Click the Enable option button beside Services Type a Command Port number into the field provided Port 21 is typically used for the Command Port Optional If you
19. Records 53 Performing a Backup ouni eriari errean t nR eee 53 Viewing Your Backup Folders 0 000 e eee eee 54 Performing a Restore cece eee 55 Scheduling a Backup 0 eee ee 56 Modifying a Backup Schedule a 57 Deleting a Backup Schedule 0 0 eee ee 57 Setting the Default Browser for EASM 0 000 58 Viewing the Event Log 2 58 Clearing the Event Log 00 e eee eee 58 Saving the Event Log to a Text File 58 Chapter 6 EASM ANAN NG RANA ne 59 Connecting to EASM 2 eee 59 EASM in your Browser 0 60 EASM in SmartSYNC 2 eee 61 Choosing a Language 0 cece ee 62 Navigating in EASM 0 0 00 eee 62 Setting up EdgeStore with the Setup Wizard 63 Managing Users and Groups 0 65 Viewing a List of Users aaua aaa 65 Creating a Usor i 2 aasahan pA ALAS Dna mango Di Bath 65 Changing the Administrator s Password 65 Changing a User s Password 2 2 66 Deleting a User 0 AG ee 66 Viewing a List of Groups 0 00 66 Contents Chapter 6 EASM cont Managing Users and Groups cont Creating a Group or ripere dn ee 67 Adding Members to a Group e eee eee 67 Removing Members from a Group eee eae 67 Deleting a Group a eaae r a a ee 68 Viewing Quotas eae 68 Setting Quotas
20. Requirements RAID 0 Can use same number of disk drives RAID 5 Add a disk drive RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives 110 Chapter 8 Troubleshooting e Responding to an Audible Alarm page 111 e Checking the System Status LED page 112 e Checking Disk Status LEDs page 112 e Replacing a Failed Disk Drive page 113 e Checking RAID Volume Status in EASM page 113 e Checking File System Status in EASM page 115 e Checking the Event Log in EASM page 116 e Checking Enclosure Status in EASM page 120 e Resolving Connections with SmartSYNC page 121 Solving Network Connection Problems page 123 e Restoring the Default Password page 124 e Resolving a Windows Firewall Issue page 125 This chapter deals problems you might encounter with your EdgeStore and how to resolve them Also see Frequently Asked Questions on page 127 Responding to an Audible Alarm The EdgeStore has two beep patterns Single beep not repeated The EdgeStore is online Two beeps continuously repeated The EdgeStore reports a problem When you boot or reboot the EdgeStore and the buzzer is enabled the buzzer sounds one time to indicate that the EdgeStore is online If you hear the two beep pattern check the following items e System Status LED see below e Drive Status LED see page 112 e RAID Volume status in EASM see page 113 e File System status in EASM see p
21. To create a new RAID Volume 1 2 3 4 In the Tree click the beside the RAID amp File System icon Click the RAID Management icon Click the Create tab From the RAID Level dropdown menu choose the RAID level you prefer for your disk array See Choosing a RAID Level on page 106 for more information Highlight disk drives in the Free Disks column and click the gt gt button to move them to the Disks in RAID column Click the OK button The RAID Volume is created and formatting begins Formatting requires several minutes depending on the size of your disk drives After formatting is done you must create folders on your RAID Volume See Adding a Folder on page 76 80 Chapter 6 EASM Designating a Spare Drive If you have an unassigned disk drive you can assign it as a spare drive For more information see Spare Drive on page 107 and Automatic Rebuilding on page 108 To assign a spare drive 1 ak o N 6 In the Tree click the beside the RAID 4 File System icon Click the RAID Management icon Click the Create tab From the RAID Level dropdown menu choose Spare Disk Highlight a disk drive in the Free Disks column and click the 37 button to move it to the Disks in RAID column Click the OK button Migrating a RAID Volume To migrate a RAID Volume means to change its RAID level or to add disk drives See RAID Volume Migration on page 109 for more in
22. Volume in which you want to create a new folder In the Folder Name field type a name for your new folder Check the boxes beside the services you want to use Click the OK button To access the new folder from a Windows PC see Setting up Windows Sharing for a Folder on page 77 To access the new folder from a UNIX or Linux PC see Setting up UNIX and Linux Sharing for a Folder on page 77 To make the folder a network drive on your PC see Chapter 3 Connecting to the EdgeStore on page 21 Deleting a Folder Caution When you delete a folder you delete all the data saved in the folder Back up any important data before you delete a folder To delete a folder oak Wn gt In the Tree click the beside the File amp Print icon Click the File Sharing icon Click the Remove tab Click the option button beside the folder you want to delete Click the OK button In the confirmation box click the OK button to confirm Chapter 6 EASM Setting up Windows Sharing for a Folder Windows sharing assigns user access the folders on your EdgeStore By default all users and groups have read only access To set up Windows sharing for a folder 1 2 3 4 In the Tree click the beside the File amp Print icon Click the Sharing Setup icon Click the Windows Sharing tab From the Volume dropdown menu choose the RAID Volume containing the folder you want to modify From the Fol
23. aa a 68 Managing File amp Print Services a 70 Setting up Windows Access aaa 70 Setting up UNIX Linux Access 0000 eee eee 71 Setting up for Macintosh Access 72 Setting up for FTP Access 0a 73 Setting up your Print Server a 74 Setting up your DLNA Server a 74 Viewing a List of Folders 0 0 ee 75 Modifying Folder Services 00 c eee eee 75 Adding a Folder aaa epee renee pied eae eka Leeds 76 Deleting a Folder 2 cc ee ee ete ees 76 Setting up Windows Sharing for a Folder 77 Setting up UNIX and Linux Sharing for a Folder 77 Setting up FTP Sharing for a Folder 78 Managing RAID Volumes 000 c eee eee 79 Viewing RAID Volume Status 0 000 c eee 79 Viewing Disk Drive Information 000 00 ea ee 80 Creating a RAID Volume 0 000 eee eee 80 Designating a Spare Drive 0 0 0 eee eee 81 Migrating a RAID Volume 0 0000 eee 81 Deleting a RAID Volume 0 0 0 eee 82 Viewing an External USB Drive or Memory Stick 83 Formatting an External USB Drive or Memory Stick 83 Managing Backups 0 0 e eee eae 84 Viewing a List of Snapshot Backups 84 Setting up a Snapshot Backup naana ara 84 Scheduling a Snapshot Backup 5 85 Recoverin
24. be green or blinking green See Figure 6 If the Ethernet Activity LED is dark see Solving Network Connection Problems on page 123 Be sure that SmartSYNC is looking on the same network where you connected the EdgeStore 121 EdgeStore NAS400 User Manual Figure 6 Power Button System Status and Ethernet Activity LEDs Power Button System Status LED Ethernet Activity LED Multiple Network Connections If your PC has multiple network connections you must verify that SmartSYNC is looking on the network where the EdgeStore is installed 1 Open SmartSYNC In the Windows application tray lower right corner of SmartSYNC icon the screen double click the SmartSYNC icon 2 From the Option menu choose Scan Network CRAS aaa Interface 3 In the dropdown menu choose the IP address of the network interface card connected to the network where you installed the EdgeStore See Figure 7 Figure 7 Scan Network Interface in SmartSYNC 3 Setup Scan Network Interface z 15 xi Scan Network Interface 92 168 1 231 NA 122 Chapter 8 Troubleshooting Solving Network Connection Problems Most network connection problems are the result of poor connections When the EdgeStore is fully booted and connected to the network the Ethernet Activity LED indicates status and activity e Green Network link is properly connected e Flashing Green Network Acti
25. directly to one of the USB connections or use a USB cable whichever is more convenient USB Connections lh The USB drive or memory stick appears as a folder called usbdisk when you create your network drive See the instructions on the following page EdgeStore supports USB drives and memory sticks formatted to FAT32 and Ext3 file formats If the EdgeStore does recognize the USB drive or memory stick the wo o EdgeStore NAS400 User Manual usbdisk folder does not appear See Formatting an External USB Drive or Memory Stick on page 83 Windows PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Windows PC P 192 168 1 154 File Edit View Favorites Tools Help Back O F P search gt Folders 3 amp K9 m Address 4 192 168 1 154 Search Companion x public PUBLIC G7 usbdisk aira for iska aa ubp USBPTRO1 Computer name 192 168 1 110 You may also want to ID Search this computer For USB drive connected files to the EdgeStore a Search the Internet Follow the procedure Setting up a Network Drive on a Windows PC on page 21 but choose the usbdisk folder instead of the public folder 40 Chapter 3 Connecting to the EdgeStore Linux PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Linux PC
26. displays See Figure 4 116 Chapter 8 Troubleshooting Figure 4 The EASM Event Log Event Log Fein Event Log Event Log List Date Time Level Message Oct 10 00 20 49 WARNING Array O created Oct 10 00 20 43 INFO Create RAID 1885765 RAIDO x1 Oct 10 00 20 34 WARNING Array 1 deleted Oct 10 00 20 32 INFO Delete RAID RAID 162004 Oct 9 23 40 18 WARNING Migration on array 1 completed Oct 9 23 29 28 WARNING Migration on array 1 90 Oct 9 23 19 53 WARNING Migration on array 1 8096 Oct 9 23 11 08 WARNING Migration on array 1 7096 Oct 9 23 02 38 WARNING Migration on array 1 6096 Oct 9 22 54 08 WARNING Migration on array 1 5096 Oct 9 22 18 17 WARNING Migration on array 1 4096 Oct 9 21 46 37 WARNING Migration on array 1 30 Oct 9 21 17 31 WARNING Migration on array 1 20 Oct 9 20 47 56 WARNING Migration on array 1 1096 Oct 9 20 16 50 WARNING Migration on array 1 started Oct 9 20 16 44 INFO Migrate RAID from RAIDO x1 to RAIDO x2 Oct 9 20 11 15 WARNING Array O deleted Oct 9 20 11 11 INFO Delete RAID RAID 573793 Oct 9 20 08 15 WARNING Array 1 created Oct 9 20 08 14 INFO Create RAID 162004 RAIDO x1 4 Check the Event Log for reports of disk drive failure or other problems Responding to Events All events are reported in the Event Log Most events are simply reports that the EdgeStore is responding to your commands Many events are also reported via email The EdgeStore s buzzer sounds for se
27. enclosure See Figure 1 Carefully lay the disk drive into the drive carrier so that the screw holes on the sides of the carrier align with the screw holes in the drive Insert the screws through the holes in the drive carrier and into the sides of the disk drive e Install only the counter sink screws supplied with the EdgeStore e Install four screws per drive Snug each screw Be careful not to over tighten Reinstall the drive carrier into the EdgeStore enclosure Repeat steps 2 through 5 until all of your disk drives are installed Close the door on the front of the EdgeStore Connecting to the Network To connect the EdgeStore to your network 1 2 Attach one end of the network cable to the RJ45 network connection See Figure 2 Attach the other end of the network cable to your Ethernet hub or switch Important If there are multiple networks at your facility note the network to which you connect the EdgeStore You will need this information during the setup process EdgeStore NAS400 User Manual Connecting the Power To power the EdgeStore 1 Attach the power cord on the back of the EdgeStore enclosure and plug the other end into the power source See Figure 2 On the front of the EdgeStore press the power button See Figure 1 It takes about a minute to boot the EdgeStore When fully booted e The System Status LED turns green See Figure 1 e The buzzer beeps one time Installing
28. folders that match the original file structure from where they were copied Optional If you chose a new Restore location click the Browse button right navigate to the destination you want highlight the Browse destination folder then click the Open button to choose the folder button In the Folder List click the folder you want to restore Click the icon to expand the file tree A checkmark appears beside the chosen folder The restore will include the folder you chose and all subfolders Do one of the following actions To perform the Restore now click Start button To perform the Restore later click the Apply button to save your settings 55 EdgeStore NAS400 User Manual When you are ready perform the backup click the Tools menu and choose Restore gt Start Scheduling a Backup A Backup copies folders from your PC to the EdgeStore Caution The EdgeStore and SmartSYNC cannot restore a failed boot drive in your PC However you can use the EdgeStore to save your system backup file See your Windows documentation for information about system backups Note Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disable protection on your folders and files e If you want to run the Windows Backup or Restore Wizard access the EdgeStore as a network drive See Setting up a Network Drive on a Windows PC on page 21
29. on the EdgeStore In the Tree click the beside the System icon Click the Date Time icon Click the Setup tab From the dropdown menus choose the time and date values Click the OK button Running the Network Time Protocol You can use the Network Time Protocol NTP to set the system date and time on your EdgeStore to synchronize itself with an external Time Server To run the Network Time Protocol NOa PP WON In the Tree click the beside the System icon Click the Date Time icon Click the Time Zone tab From the dropdown menu choose the time zone for your location Click the OK button Click the NTP tab In the Time Server field type the URL of the time server you want to use URL time nist gov is the default 96 Chapter 6 EASM 8 Under Schedule choose one of the options e Disable Disables NTP synchronization Do it at once Performs a synchronization when you click the OK button e Time interval by hour Set an hourly interval for a synchronization to happen e Daily Sets the time of day when the synchronization happens e Weekly Sets the time of day and day of the week when the synchronization happens 9 Click the OK button Viewing the Results of NTP Synchronization To view the results of an NTP synchronization 1 Inthe Tree click the beside the System icon 2 Click the Date Time icon 3 Click the NTP tab The results of the latest synchronization are dis
30. oo Y Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC the firewall might prevent the you from accessing the EdgeStore over your network Follow this procedure to add an exception for the EdgeStore 1 From the Windows Start menu choose Settings then Network Connections The Network Connections window opens 2 Right click Local Area Connection and choose Properties from the popup menu The local Area Connection properties dialog box opens 3 Click the Advanced tab 4 Click the Settings button 125 EdgeStore NAS400 User Manual 10 11 12 13 The Windows Firewall dialog box opens Click the Advanced tab Under Network Connection Setting click the Settings button The Advanced Settings dialog box opens Click the Add button The Service Settings dialog box opens In the Description of service field type Edge10 NAS utility In the Name or IP address field type the IP address of the EdgeStore See Finding the EdgeStore s IP Address on page 17 In the External Port field type 49152 Click the UDP option button In the Internal Port field type 49152 Click the OK button Figure 10 Windows Firewall Advanced Service Settings 14 Service Settings Description ot service Edge10 NAS utility Name or IP address for example 192 168 0 12 of the computer hosting this service on your network 19
31. s email address Click the OK button Deleting an Email Alert Recipient To delete an Email Alert recipient 6 7 8 9 10 11 In the Tree click the beside the Management icon Click the Mail Alert icon Click the Delete tab Click the option button beside the E Mail Address you want to delete Click the OK button In the confirmation box click the OK button Upgrading the System Firmware See Upgrading the Firmware on page 143 Installing an Application Plug in See Installing Application Plug ins on page 145 93 EdgeStore NAS400 User Manual Enabling and Disabling the Buzzer The EdgeStore has a buzzer that sounds when the EdgeStore is finished booting and when a problem is detected The buzzer is enabled by default Edge10 recommends that you leave the buzzer enabled To disable the buzzer 1 Inthe Tree click the beside the Management icon 2 Click the Buzzer icon 3 Click the Disable option button 4 Click the OK button Click the Enable option button then click the OK button to enable the buzzer Viewing UPS Status If you have an APC Uninterruptable Power Supply UPS attached to the EdgeStore you can check its status in EASM To view UPS status 1 Inthe Tree click the beside the Management icon 2 Click the APC UPS icon The Information tab displays the status of the UPS If there is no UPS connected or recognized the Status field reports NO UPS 9
32. the EdgeStore 1 2 3 On the Windows desktop double click the My Computer icon Under Network Drives double click the EdgeStore On the EdgeStore find the BACKUP folder The BACKUP folder contains the results of the One Touch Backup from your PC The subfolders inside the BACKUP folder match the file structure on your PC s hard disk drive Note The BACKUP folder takes its name from your account name For example If your account name is admin the folder name is BACKUP admin e If your account name is Billy the folder name is BACKUP Billy 54 Chapter 5 SmartSYNC Performing a Restore Caution The Restore function will overwrite files in the destination folder on your PC Note If you want to run the Windows Backup or Restore Wizard access the EdgeStore as a network drive See Setting up a Network Drive on a Windows PC on page 21 A Restore copies folders from the EdgeStore to your PC To perform a Restore of a chosen folder 1 2 3 4 Open the SmartSYNC window Highlight a server in the Server List Click the Restore tab Choose a Source Sources are identified by drive letters and correspond to a specific folder on the EdgeStore Choose a restoration location e Restore to original location The files from the EdgeStore will overwrite the files on our PC e Select a restore location The files from the EdgeStore are saved in a set of
33. the IP address of the EdgeStore See Finding the EdgeStore s IP Address on page 17 Note that the IP address shown below is only an example The IP address you type into your browser will be different e EASMuses an HTTP connection 00 eevee http Enter the EdgeStore s IP address 192 168 1 110 Together your entry looks like this http 192 168 1 110 The EASM login screen displays E10 Application Specific Advanced Storage Manager User Name admin Password p Edge10 Corporation Limited All rights reserved Type the user name and password in the respective fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive For more information about EASM see Chapter 6 EASM on page 59 18 Chapter 2 Installation and Setup EASM in SmartSYNC To log into EASM in SmartSYNC SmartSYNC icon 1 In the Windows application tray lower right corner of the screen double click the SmartSYNC icon right AMAG 221m SmartSYNC opens with the Server Information tab displayed 2 Click the Open GUI button right Open Sennen Your default browser starts and the EASM login screen displays g o Application Specific Advanced Storage Manager User Name admin Password p Edge10 Corporation Limited All rights reserved 3 Type the user name and password in the respecti
34. the Server List on the Server Information tab Starting EASM Edge10 Advanced Storage Manager EASM displays in the default browser To start the default browser and display EASM 1 Open the SmartSYNC window 2 Click the Open GUI button right Open GUI button 50 Chapter 5 SmartSYNC Your default browser starts and the EASM login screen displays E310 Application Specific Advanced Storage Manager ser Name admin Password p Edge10 Corporation Limited All rights reserved Type the user name and password in the respective fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive For more information about EASM see Chapter 5 SmartSYNC on page 49 Also see Setting the Default Browser for EASM on page 58 51 EdgeStore NAS400 User Manual Connecting a Network Drive To access the folders you create on the EdgeStore you must make them network drives on your PC See Adding a Folder on page 76 To connect a folder on the EdgeStore as a network drive 1 Open the SmartSYNC window 2 Highlight the EdgeStore in the server list then click the amp Connect Network Drive button right Connect Network The Connect Network Drive dialog box appears Drive button 3 Choose the Device Name and Share Folder from the dropdown menus The Device Name list begins with Z and goes in reverse
35. use non ASCII characters in your folder names Windows 98 and ME do not support Unicode so they cannot display your folder names properly But you can still access your folders tried to copy a Windows shortcut to my network drive but an error message Says there is not enough free disk space Normally you can copy a Windows shortcut to a network drive However if the network drive is a USB drive or memory stick with FAT32 file format the EdgeStore might not recognize the shortcut and prevent you from copying it If this situation occurs choose a different folder in which to copy the shortcut Does EdgeStore support a USB drive or memory stick with FAT16 file format No If you attach the FAT16 USB drive or memory stick to EdgeStore you can see the files on it But if you attempt to copy files to the drive or memory stick Windows might display a disk full message How do I remove a USB drive or memory stick from the EdgeStore Be sure that no files on the USB drive or memory stick are still open Then unplug the USB drive or memory stick from the EdgeStore The EdgeStore automatically unmounts the USB drive or memory stick 128 Chapter 9 Support Can do a One Touch Backup or a regular Backup on a protected folder or file on my Windows PC No Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disable protection on your folders and files Wh
36. users and groups have read only access To set up FTP sharing for a folder 1 2 3 4 In the Tree click the beside the File amp Print icon Click the Sharing Setup icon Click the FTP Sharing tab From the Volume dropdown menu choose the RAID Volume containing the folder you want to modify From the Folder Name dropdown menu choose the folder you want to modify In the Permission list click the option button for one of the following permissions for each group and user Deny Access e Read Only e Read and Write Click the OK button Be sure the FTP service is running for this folder See Setting up for FTP Access on page 73 78 Chapter 6 EASM Managing RAID Volumes This category includes the following topics Viewing RAID Volume Status page 79 Viewing Disk Drive Information page 80 Creating a RAID Volume page 80 Designating a Spare Drive page 81 Migrating a RAID Volume page 81 Deleting a RAID Volume page 82 Viewing an External USB Drive or Memory Stick page 83 Formatting an External USB Drive or Memory Stick page 83 Viewing RAID Volume Status RAID status refers to the disk drives on your EdgeStore and how they are arranged into a RAID Volume To view the status of your RAID Volume 1 2 In the Tree click the beside the RAID 4 File System icon Click the RAID Management icon The RAID Status tab displays the current RAID system and its status R
37. window 2 Click the Event Log tab La 3 Click the Save File button right ee 4 Inthe Save dialog box name the file navigate to the folder where you want to save the log file and click the Save button A text file of the event log is saved to the your PC s hard drive 58 Chapter 6 EASM Connecting to EASM below e Choosing a Language page 62 e Navigating in EASM page 62 Setting up EdgeStore with the Setup Wizard page 63 e Managing Users and Groups page 65 e Managing File amp Print Services page 70 e Managing RAID Volumes page 79 e Managing Backups page 84 e Managing the Network Connection page 88 e Making Management Settings page 91 e Managing Services page 96 Connecting to EASM The Edge10 Advanced Storage Manager EASM software is factory installed on the EdgeStore system EASM runs in the browser on your PC You can access EASM e Directly in your browser See page 60 e Through SmartSYNC See page 61 59 EdgeStore NAS400 User Manual EASM in your Browser To log into EASM in your browser 1 2 Start your Browser In the Browser address field type in the IP address of the EdgeStore See Finding the EdgeStore s IP Address on page 17 Note that the IP address shown below is only an example The IP address you type into your browser will be different e EASMuses an HTTP connection 00 eevee http Enter the EdgeStore s IP ad
38. 1 nB ON In the Tree click the beside the Management icon Click the Mail Alert icon Click the Setup tab Next to Service click the Enable option button In the SMTP Server field type the IP address or the DNS name of your SMTP server In the From field the sender s email address that you want to appear in the alert messages Next to SMTP Authentication e Click the Yes option button to enable authentication e Click the No option button to disable authentication Note that most SMTP servers require authentication If you enabled authentication to the following Inthe User Name field type the mail server account name e Inthe Password field type the password of the mailer server account Click the OK button 92 Chapter 6 EASM Viewing the Email Alert List The EdgeStore will send alerts via email to the recipients you designate To view a list of Email Alert recipients 1 2 In the Tree click the beside the Management icon Click the Mail Alert icon The list of recipients displays on the Mail List tab See Checking Your Email Inbox on page 124 for an example of an email alert message Adding an Email Alert Recipient You can have up to 32 Email Alert recipients To add an Email Alert recipient 1 mm BS GUN In the Tree click the beside the Management icon Click the Mail Alert icon Click the Add tab In the E Mail Address field type the recipient
39. 126 139 146 EdgeStore finding 17 151 EdgeStore NAS400 User Manual IP address cont NIC 12 obtain from DHCP server 13 88 138 SMTP server 92 UNIX Linux PC 25 72 77 J jumbo frames 89 129 L language configuration tool 12 EASM 62 NAS Setup Wizard 13 135 SmartSYNC 49 LEDs disk activity 6 disk status 6 112 Ethernet activity 6 121 123 system status 6 8 82 97 98 112 121 124 Linux export access list 72 setup access 71 setup network drive 24 sharing setup 77 locate EdgeStore 98 M Macintosh access setup 72 Macintosh setup network drive 27 mail alerts 124 Map Network Drive 23 maximum transmission unit MTU 89 media 75 media formats 75 memory stick format 128 formatting 83 view 83 migrate a RAID Volume 81 mirror RAID 103 106 mirror stripe RAID 105 107 modify folder services 75 My Network Places 21 N NAS replication enable disable 86 events 118 schedule 86 setup 86 NAS Setup Wizard 12 101 cannot access EdgeStore 127 language 13 135 NAS Utility Installer 8 network connecting to 7 connection problems 123 connections multiple 122 display EdgeStores on 50 network drive connecting 52 could not reconnect all 127 error message 128 Windows 16 142 network drive setup Linux 24 Macintosh 27 naming 47 UNIX 24 Windows 21 network information view 88 Network Servers 26 network settings making 88 Network Time Protocol NTP 96 networks multiple 7 12 152
40. 2 168 1 110 External Port number for this service 49152 OTCP UpP Internal Port number for this service 43152 Click the OK buttons in the Advanced Settings Windows Firewall and Local Area Connection Properties dialog boxes 126 Chapter 9 Support e Frequently Asked Questions below e Contacting Technical Support page 130 e Limited Warranty page 131 e Returning Product For Repair page 133 Frequently Asked Questions Also see Chapter 8 Troubleshooting on page 111 The EdgeStore worked OK until turned it off When I turned it on again my Windows network drive connection no longer works When you powered up the EdgeStore the DHCP server assigned a different IP address to the EdgeStore Here are two possible solutions You may be able to reset the EdgeStore s IP address manually See Connecting a Network Drive on page 52 or Making Network Settings on page 88 Note that changing the EdgeStore s IP address may cause an IP address conflict on your network Check with your Network Administrator before taking this action e If you cannot restore the previous IP address you must create new network drives and printer connections See Chapter 3 Connecting to the EdgeStore on page 21 When start Windows a message displays that says Could not reconnect all network drives The EdgeStore reconnects to your PC shortly after Windows starts In most cases the
41. 4 Chapter 6 EASM Setting up a UPS To set up a UPS 1 Attach the APC UPS to one of the EdgeStore s USB ports 2 Inthe Tree click the beside the Management icon 3 Click the APC UPS icon 4 Click the Setup tab The Setup tab enables you to tell the EdgeStore how and when to shutdown after a power failure Click the option button beside the shutdown option you want e Disable the EdgeStore will continue to run until the UPS battery is depleted Shutdown when the UPS reaches a set percentage of reserve power Shutdown when the UPS reaches a set number of minutes of remaining runtime Shutdown after running on the UPS batteries for a set number of minutes 5 Optional If you chose battery percentage type a percentage amount in the Yo field 6 Optional If you chose remaining runtime or running on batteries type the number of minutes into the Mins field 7 Click the OK button 95 EdgeStore NAS400 User Manual Managing Services This category includes the following topics Setting System Date and Time page 96 Running the Network Time Protocol page 96 Viewing the Results of NTP Synchronization page 97 Rebooting the EdgeStore page 97 Shutting Down the EdgeStore page 98 Restarting the EdgeStore page 98 Locating the EdgeStore page 98 Viewing System Information page 99 Viewing Enclosure Information page 99 Setting System Date and Time 1 ak o N To set the date and time
42. 4 From the MTU dropdown menu choose the maximum MTU or frame size 1500 bytes default 4000 bytes 7000 bytes 9000 bytes 5 Click the OK button to save your setting 89 EdgeStore NAS400 User Manual Setting up your DDNS Service The Dynamic Domain Name Server service enables you to keep the same domain name even though your IP address changes You must register with Dynamic Network Services in order to obtain your domain name user name and password Follow this procedure to set up the DDNS service In the Tree click the beside the Network icon Click the Network Setup icon Click the DDNS tab Click the Enable option button beside Services Enter your domain name in the DDNS Name field Enter your User Name and Password in the fields provided ND MU PWN gt Click the OK button to save your settings Your DDNS service is now active 90 Chapter 6 EASM Making Management Settings This category includes the following topics Viewing Service Status page 91 Viewing the Event Log page 92 Setting up SMTP Authentication page 92 Viewing the Email Alert List page 93 Adding an Email Alert Recipient page 93 Deleting an Email Alert Recipient page 93 Upgrading the System Firmware page 93 Enabling and Disabling the Buzzer page 94 Viewing UPS Status page 94 Setting up a UPS page 95 Viewing Service Status The EdgeStore runs services to enable PCs to access the folders on the E
43. 5 Queue name Please enter a name for this queue Choose a short name that begins with a letter and contains no spaces Name NAS Printer About If you like you can enter a description of the printer to help you identify it more easily Short description NAS400 USB printer E Help Cancel lt d Back gt Forward From the Select a queue type dropdown menu choose Network Windows SMB Scroll the list and click the triangle icon beside EdgeStore Note that the EdgeStore NAS400 is identified by its server name USBPTR01 appears below the EdgeStore and represents the USB printer connected to the EdgeStore a v Add a new print queue mx Queue type Select a queue type Networked Windows SMB b MOHAN b CLIFFORD V NAS400_805951 USBPTROL USBPTRO1 b ALEXW Highlight USBPTRO7 and click the Forward button The Authentication dialog box opens 35 EdgeStore NAS400 User Manual In the User name and Password fields type admin then click the OK button The user name and password are case sensitive HA Iv Authentication x Workgroup WORKGROUP Server NAS400_805951 Share USBPTROL si User name admin Password The Printer Model dialog box opens 8 From the dropdown menu choose the manufacturer of your printer From the model list highlight the model of your computer Then click the Forward button
44. AID Name The name of your RAID automatically assigned when it was created RAID Level RAID 0 1 5 or 10 specified when it was created e Capacity Data capacity of the RAID Volume in GB e RAID Status Functional is normal Critical means a disk drive has failed Offline means you cannot access your data Critical and offline RAIDs require you to take corrective action See Replacing a Failed Disk Drive on page 113 e Action Status Idle is normal Rebuilding means the RAID Volume is being rebuilt after a disk drive failure Migrating means the RAID Volume is adding a disk drive or changing RAID levels e Background Activity None is normal Running means a background activity is in progress 79 EdgeStore NAS400 User Manual Viewing Disk Drive Information To view information about a disk drive 1 2 In the Tree click the beside the RAID amp File System icon Click the RAID Management icon The RAID Status tab displays the current RAID system and its status In the Disk List double click a disk drive icon The disk drive information displays under Disk Status Creating a RAID Volume On EdgeStore the term RAID Volume refers to one or more disk drives working together as a RAID logical drive You can also use a USB disk to create a RAID Volume See Viewing an External USB Drive or Memory Stick on page 83 You must have unassigned disk drives in your EdgeStore to create a new RAID
45. EN BUNGA In the Tree click the beside the Users 4 Groups icon Click the User Management icon Click the Create User tab Type a user name in the field provided Type a password into the fields provided Click the OK button Changing the Administrator s Password To change the Administrator s password 1 2 In the Tree click the beside the Users 4 Groups icon Click the User Management icon 65 EdgeStore NAS400 User Manual 3 4 5 Click the Change Password tab Type a new password into the fields provided Click the OK button If you forget your new password you reset the EdgeStore to the default Administrator s password See Restoring the Default Password on page 124 Changing a User s Password To change a user s password 1 2 3 4 6 In the Tree click the beside the Users amp Groups icon Click the User Management icon Click the Change Password tab From the User Name dropdown menu choose the name of the user whose password you want to change Type a new password into the fields provided Click the OK button Deleting a User You cannot delete the Administrator or the Guest To delete any other user DN BON a In the Tree click the beside the Users amp Groups icon Click the User Management icon Click the Delete User tab Click the option button to the left of the user you want to delete Click the OK button In the confirmation box click the
46. Edge10 HAS Please choose a Edge10 HAS from the list IP Address Mode N45400_805951 192 168 1 110 NAS4DO Click NEXT to continue lt lt BACK 5 Highlight the EdgeStore you are initiating then click Next gt gt to continue The Login dialog box appears sox IP Address 192 168 1 110 Administrator aamin Password pe OK A CANCEL 6 Type admin into the Password field then click OK The Administrator and password are case sensitive The Time Zone Date and Time screen appears 136 Appendix A SmartWizard Advanced Mode smart Wizard 4 15 xl Setting time zone date and time Please choose your time zone date and time AN from the dropdown menus Time Zone GMT 8 Pacific Time US amp Canada he Year 2007 z Month fe z Date fiz x Time 16 x ss x fos x Click NEXT to continue lt lt BACK CANCEL From the dropdown menus choose your e Time Zone Year Month Date e Time in hours 24 hour clock minutes and seconds Click Next gt gt to continue The Making Network Settings screen appears 137 EdgeStore NAS400 User Manual Pte Making Network Settings Please choose a method of making network settings Obtain network settings automatically From DHCP server or wizard Make network settings manually Click NEXT to continue lt lt BACK CANCEL 8 In the Making Network Settings scre
47. EdgeStore network drives will be available by the time you click them The NAS Setup Wizard cannot access the EdgeStore over the network If you a running a personal firewall on your Windows PC the firewall might prevent you from accessing folders on the EdgeStore You must do one of the following actions e Disable the firewall e Add an exception for the EdgeStore See Resolving a Windows Firewall Issue on page 125 127 EdgeStore NAS400 User Manual tried to connect my EdgeStore as a network drive using SmartSYNC but Windows displayed an error message There might be an IP address conflict between the EdgeStore and another device on your network See your Network Administrator for assistance cannot log into the EdgeStore with through the AD Domain Be sure you use a domain nameluser name when you log into the EdgeStore using SMB FTP or AFP You must use the character Many FTP clients do not support a space in the domain name or user name Also the EdgeStore does not support a user home directory How does the EdgeStore integrate into an NIS Domain If the NIS domain account or group name is the same as the EdgeStore the EdgeStore will apply them to its account or group If the EdgeStore joins a NIS Domain joining only affects the NFS service and Quota settings The other services are not affected How are non ASCII folder file names displayed The EdgeStore supports Unicode so you can
48. EdgeStore s Server Name of your choice e IP address e Subnet Mask e Default Gateway e Primary DNS Secondary DNS Note See your Network Administrator for help in making these settings Edge10 suggests that you set the first three octets of the EdgeStore s IP address to match the first three octets of your PC s IP address After initiation you can change your network settings in SmartSYNC or in EASM Click Next gt gt to continue The Protecting Your Data Screen appears 139 EdgeStore NAS400 User Manual zix Protecting Your Data Please choose a protection function for your storage The Wizard is configuring your NAS Data Protection Maximum Capacity Click NEXT to continue lt lt BACK CANCEL 10 In the Protecting Your Data screen e Check the Create new storage box if you are setting up the EdgeStore for the first time The Wizard creates a RAID array a default volume and a default folder called Public e UNcheck the Create new storage box if you already have a RAID and file system on your EdgeStore By unchecking the box the Wizard will leave your existing file system intact Caution If you check the Create new storage box the Wizard will delete all existing data and folders on the EdgeStore If you checked the Create new storage box choose one of the following options e Data Protection Creates a fault tolerant RAID Volume on your EdgeStore
49. GEESIO EDGESTORE NAS400 User Manual EdgeStore NAS400 User Manual Copyright 2007 Edge10 Corporation Limited All Rights Reserved Copyright by Edge10 Corporation Limited Edge10 No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Edge10 Important data protection information You should back up all data before installing any drive controller or storage peripheral Edge10 is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Edge10 product Notice Although Edge10 has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Edge10 assumes no liability for any error in this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Edge10 provides this publication as is without warranty of any kind either express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Edge 10 reserves the right to make changes in the product design layout and driver revisions without notification to its users This version of the User Manual supersedes all prev
50. GNU General Public License 147 NAA An a a aa a se Gh alan ate 149 viii Chapter 1 Introduction to EdgeStore e About This Manual page 1 e Architecture page 2 e Protocol Support page 2 e Key Benefits page 2 e Specifications page 3 Compatible Backup Software page 4 e Client OS Support page 4 e Browser Support page 4 Edge10 s EdgeStore NAS400 is a network attached storage NAS solution for external storage targeted for small and medium business SMB users and small office nome office SOHO users With a NAS product users can save their work and have access to files over the network without having to carry around a disk drive or memory stick The Administrator can manage access privileges for greater security Multiple backup and synchronization functions protect your data About This Manual This Product Manual describes how to setup use and maintain the EdgeStore NAS400 It also describes how to use the NAS Setup Wizard SmartSYNC utility and Edge10 Advanced Storage Manager EASM software This manual includes a full table of contents chapter task lists and numerous cross references to help you find the specific information you are looking for Also included are four levels of notices Note A Note provides helpful information such as hints or alternative ways of doing a task Important An Important calls attention to an essential step or point required to comp
51. Index NIS domain 71 128 non ASCII characters in folder name 128 not enough free disk space error message 128 NTP synchronization view 97 O One Touch Backup 6 129 described 43 enable 43 perform 45 One Touch Backup enable 87 OS client supported 4 P parity RAID 104 107 partition and format 108 password administrator s 63 change Administrator s 65 change user s 66 DDNS 90 EASM 18 19 51 60 61 EdgeStore 27 29 33 35 NAS Setup Wizard 15 136 NAS400 37 restore default 124 SMTP server 92 permissions Windows 71 personal firewall 127 plug ins installing 145 power button 121 power status 99 power connecting to 8 primary server 86 print server setup 32 74 printer name in Linux 35 printing Linux 34 Macintosh 37 Windows 32 protected folders and files 43 56 129 protocols supported 2 Public folder 16 22 26 52 142 Q quota set 68 View 68 R RAID level 64 79 80 choosing 106 RAID 0 102 106 RAID 1 103 106 RAID 10 105 107 RAID 5 104 107 RAID level change 81 RAID Volume 7 13 16 64 75 76 80 140 142 automatic rebuilding 108 change RAID level 109 critical 114 delete 82 events 119 formatting 80 invalid 114 129 migrate 81 109 partition and format 108 rebuild 114 recover 115 129 status 113 view status 79 RAID introduction to 101 reboot EdgeStore 97 144 EdgeStore NAS400 User Manual rebuild file system 116 RAID Volume 114 recipient email alert 129 add 93
52. KUP folder match the file structure on your PC s hard disk drive Note The BACKUP folder takes its name from your account name For example e If your account name is admin the folder name is BACKUP_admin e If your account name is Billy the folder name is BACKUP Billy 46 Chapter 4 One Touch Backup Restoring Your Backup Files Caution The Restore function will overwrite files in the destination folder on your PC If the backup files on the EdgeStore match the names of the files in the restore location folder on your PC the Restore function will overwrite those files on your PC If you do not want to overwrite the files on your PC take one of the following actions e Move the current files to a different folder on your PC e Choose a different restore location folder To restore backup files from the EdgeStore to your PC 1 On the Windows PC open SmartSYNC and click the Restore tab 2 In the Source field choose the folder that contains the backup files that you want to restore In the Source field folders are identified by their network drive names such as Z Y or X Le Smart SYNC by Promise Language Tools Option Event Help 2 S 8 8 0 Server Information Backup Restore Schedule Event Restore toot 3 In the Folder List click the folders that contain the backup files you want to restore 47 EdgeStore NAS400 User Manual
53. Migration or Rebuilding on array X paused at Y RAID Volume Migration or Rebuild was paused temporarily by user action Migration or Rebuilding on array X resumed at Y RAID Volume Migration or Rebuild was paused and then resumed by user action Migration or Rebuilding on array X completed RAID Volume Migration or Rebuild has finished Normal Migration or Rebuilding on array X aborted at Y RAID Volume Migration or Rebuild was aborted stopped by user action Migration or Rebuilding on array X aborted at Y because of error RAID Volume Migration or Rebuild has aborted stopped because of an error Check the disk drives See page 112 Check the RAID Volume See page 113 RAID status OFFLINE The NAS400 X volume Y is offline Check the disk drives See page 112 Replace the failed drive See page 113 Create a new RAID Volume See page 80 The NAS400 X volume Y is not functioning correctly RAID status CRITICAL Check the disk drives See page 112 Replace the failed drive See page 113 The RAID Volume will rebuild automatically RAID X had some errors Formatting was aborted Check the disk drives See page 112 Replace the failed drive See page 113 1 Start EASM Checking Enclosure Status in EASM To check Enclosure status See EASM in your Browser on page 60 Or see EASM in SmartSYNC on page 61 2 Inthe Tree click the b
54. OK button Viewing a List of Groups Groups are composed of users You can assign permissions to a group the same as you would do with individual users To view a list of groups 1 2 In the Tree click the beside the Users amp Groups icon Click the Group Management icon A list of groups appears on the Information tab 66 Chapter 6 EASM Creating a Group Groups are composed of users You can assign permissions to a group the same as you would do with individual users You can create up to 256 groups To create a group 1 ak wn In the Tree click the beside the Users amp Groups icon Click the Group Management icon Click the Create tab Type a group name in the field provided Click the OK button Adding Members to a Group You must create a group before you can assign members to it See Creating a Group on page 67 To add members to a group 1 2 3 4 6 In the Tree click the beside the Users amp Groups icon Click the Group Management icon Click the Group Members tab From the dropdown menu choose a group to which you want to add members Highlight users in the Users column and click the gt gt button to move them to the Members column Click the OK button Removing Members from a Group To remove members from a group 1 2 3 4 In the Tree click the beside the Users amp Groups icon Click the Group Management icon Click the Grou
55. SYNC icon right 2 In SmartSYNC click the Schedule tab 3 Click the Create button 4 Inthe Backup Schedule window verify the Destination The destination is a letter typically Z Y or X which represents a network drive on your PC and a specific folder on the EdgeStore 5 In the folder list click the icons to expand the tree The Folder List is a representation of the file structure on your PC Backup Schedule ioj xj eas 2 21 PM gt Oa My Computer 2 H A c cac HO BJPrinter IT 1 Documents and Settings IT Ca Intel T7 CJ Program Files M ON test data A HIT Stest data B IT Vtest data c IT Ca winpows xl EHEHE EHH m HH se Ba Next gt Cancel 6 Click the folder you want to backup A checkmark appears beside the selected folder The backup will include the folder you select and all subfolders 7 Click the Next gt gt button Choose a Schedule interval by number of hours daily or weekly 9 Choose a setting e If you chose hours choose the number of hours from the dropdown menu 44 Chapter 4 One Touch Backup e If you chose daily choose the time of day in the hour 24 hour clock and minutes dropdown menu e If you chose weekly choose the time of day and day of the week in the hour 24 hour clock minutes and day dropdown menus Backup Schedule 5 xi Schedule Type Time Interval by Hours Daliy OT i
56. The current schedule displays on the Information tab e Role Standalone No backup server was specified Primary Server This EdgeStore is the primary the other EdgeStore is the backup Backup Server This EdgeStore is the backup the other EdgeStore is the primary e Primary or Backup Server The IP address of the other EdgeStore on the network Schedule Replication schedule in number of hours daily or weekly Appears on the primary server Setting up NAS Replication To set up NAS replication 1 2 3 4 In the Tree click the beside the Backup icon Click the NAS Replication icon Click the Setup tab Under Settings click the option button to assign a role to this EdgeStore e Standalone Use this option when you only have one EdgeStore on your network This is the default setting and it disables NAS Replication e Primary This EdgeStore is the primary and the other EdgeStore is the backup server e Backup Server The other EdgeStore is the primary and this EdgeStore is the backup server Optional If you chose Primary or Backup Server type the IP address of the other EdgeStore on your network 86 Chapter 6 EASM 7 Under Schedule click the option button for the schedule type you want e Disable Disables NAS Replication Do it at once Performs a NAS Replication when you click the OK button e Time interval by hour Set an hourly interval for NAS Replications to happen e Da
57. To schedule the backup of a selected folder 1 2 3 4 Open the SmartSYNC window Click the Schedule tab Click the Create button In the Backup Schedule window verify the Destination Destinations are identified by drive letters and correspond to a specific folder on the EdgeStore In the folder list click the icons to expand the tree The Folder List is a representation of the file structure on your PC Click the folder you want to backup A checkmark appears beside the selected folder The backup will include the folder you select and all subfolders Click the Next gt gt button Choose a Schedule interval by number of hours daily or weekly Chapter 5 SmartSYNC 9 Choose a setting e If you chose hours choose the number of hours from the dropdown menu e If you chose daily choose the time of day in the hour 24 hour clock and minutes dropdown menu e If you chose weekly choose the time of day and day of the week in the hour 24 hour clock minutes and day dropdown menus 10 Click the Finish button Your Backup Schedule appears in the Schedule tab Also see Chapter 4 One Touch Backup on page 43 Modifying a Backup Schedule You can change source folders time and day settings for a scheduled Backup To modify a Backup Schedule O EO OV Be Ns Open the SmartSYNC window Click the Schedule tab In the Schedule list highlight the schedule you want to modify Clic
58. age 115 e Enclosure status in EASM see page 120 e Event Log in EASM see page 116 e Your email inbox see page 124 111 EdgeStore NAS400 User Manual Checking the System Status LED The EdgeStore system status LED see Figure 1 reports the condition of the Enclosure fan and power supply e Green Normal Enclosure function e Amber There is a problem with the fan or power supply e Red The fan power supply or file system has failed If your EdgeStore is configured to work with a UPS it will continue to run after a power supply failure Checking Disk Status LEDs The disk status LEDs see Figure 1 report the condition of the disk drives e Green Normal disk drive function e Amber Rebuilding to this disk drive e Red Failed disk drive e Dark No disk drive is installed See Replacing a Failed Disk Drive on page 113 Figure 1 EdgeStore Disk and System Status LEDs Disk Status LED System Status Le LED L 112 Chapter 8 Troubleshooting Replacing a Failed Disk Drive If a disk drive fails the Disk Status LED is red See Figure 1 If the disk drive belongs to a RAID Volume the Volume goes Critical or Offline See Checking RAID Volume Status in EASM on page 113 Replace the failed disk drive with a new disk drive of the same or slightly greater capacity You do not have to power down the EdgeStore 1 Open the EdgeStore s front
59. age 21 for more information Formatting an External USB Drive or Memory Stick This option only appears when EdgeStore does not recognize the file system on the USB drive or memory stick Caution When you format a USB drive or memory stick you delete all the data saved on it Back up any important data before you format To format a USB drive or memory stick 1 Attach the USB drive or memory stick to one of the USB ports on the back of the EdgeStore In the Tree click the beside the RAID amp File System icon Click the File System Management icon On the File System Status tab highlight the USB drive From the Format File System Type dropdown menu choose a file system FAT 32 Use for Windows Linux and Macintosh PCs and EdgeStore Ext3 Use for UNIX and Linux PCs and EdgeStore 6 Click the Format USB Disk button 7 In the confirmation box type yes then click the OK button ak o N Formatting requires several minutes depending on the size of your USB drive or memory stick 83 EdgeStore NAS400 User Manual Managing Backups This category includes the following topics e Viewing a List of Snapshot Backups page 84 e Setting up a Snapshot Backup page 84 Scheduling a Snapshot Backup page 85 e Recovering Snapshot Backups page 85 e Viewing the NAS Replication Schedule page 86 Setting up NAS Replication page 86 e Enabling One Touch Backup page 87 Viewing a List of Snap
60. alphabetical order The Share Folder list represents the folders you have created on the EdgeStore 4 Click the OK button 5 On the Windows desktop double click the My Computer icon The Public folder on the EdgeStore NAS400 appears under My Computer as a network drive File Edit View Favorites Tools Help Q Back search K Folders gt X 19 m Address 4 My Computer Mame type TotalSize Hard Disk Drives Free Space Commen amp Local Disk C Local Disk 37 2 GB 30 5 GB Devices with Removable Storage 13 31 Floppy A 3 4 Inch Floppy Disk CD Drive D CD Drive Network Drives Ci eh NLNG AA GALA Network Drive 455 GB 297 GB 52 Chapter 5 SmartSYNC Deleting Device Network Drive Records To delete a drive record only affects SmartSYNC Deleting a drive record does NOT delete your network drive under My Computer and it does NOT affect the data stored in your EdgeStore s folders To delete a device record 1 Open the SmartSYNC window 2 Highlight a server in the Server List 3 Click the Remove Device Record button right Remove Device A Device List window appears Record button 4 Click the Device Name that you want to delete then click the Remove button The Device name is removed from the list 5 Click X or the Cancel button to close the window Performing a Backup A Backup copies folders from your PC to the EdgeStore Also see C
61. ate and time settings from your PC 13 EdgeStore NAS400 User Manual Click the Advanced Mode option if one or more of these conditions apply You do not have a DHCP server on your network You have a DHCP server but no addresses are available You want to set the P address manually You want maximum capacity RAID 0 Volume You want to set date and time manually The rest of the setup instructions describe Express mode For setup instructions using Advanced mode see Appendix A SmartWizard Advanced Mode on page 135 4 Click Next gt gt to continue The Discovering Edge10 NAS screen appears The EdgeStore is listed as a NAS400 Jox Discovering Edge10 HAS Please choose a Edge10 NAS from the list P Address Model NAS400 805951 192 168 1 110 NAS400 Click NEXT to continue lt lt BACK CANCEL 5 Highlight the EdgeStore you are initiating then click Next gt gt to continue 14 Chapter 2 Installation and Setup The Login dialog box appears 6 Type admin into the Password field then click OK The password is case sensitive The Select a Device Name screen appears Smart Wizard Assigning a network device name The Wizard has created a shared folder PUBLIC for you Please enter a Device Name for the shared folder 7 Select a Device Name drive letter to represent the default folder on the EdgeStore as a network drive on your PC T
62. c z Browse Example server share IV Reconnect at logon Connect using a different user name Sign up for online storage or connect to a network server Back 6 In the Map Network Drive dialog box choose a drive letter and click the Finish button 7 Double click the My Computer icon on your Windows desktop 23 EdgeStore NAS400 User Manual The folder on the EdgeStore appears under My Computer as a network drive E my computer File Edit View Favorites Tools Help Q Back P P search K Folders i X 19 m Address 9 my Computer OAK Name type TotalSize Free Space Commer Hard Disk Drives ap Local Disk C Local Disk 37 2 GB 30 5 GB EdgeStore NAS400 under Devices with Removable Storage Network Drives UE Floppy A 348 Inch Fi py Disk CD Drive D y Network Drives Pre SCO CS CG MB Network Drive 455 GB 297 GB You can now copy files to and from the folder on the EdgeStore Setting up a Network Drive on a UNIX or Linux PC Before you can access the EdgeStore from a UNIX or Linux PC you must configure the EdgeStore to communicate with UNIX and Linux On the Windows PC 1 Start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page 19 2 Inthe Tree click the beside the File amp Print icon to expand the Tree 3 Click the Protocol Control icon then click the UNIX Linux tab HAS400 Protocol Control Windo
63. choosing the RAID level for your Volume The following discussion summarizes some advantages disadvantages and applications for each choice RAID 0 Advantages Disadvantages Implements a striped disk RAID Not a true RAID because it is not fault Volume the data is broken down into tolerant blocks and each block is written to a The failure of just one drive will result in separate disk drive all data in an RAID Volume being lost O performance is greatly improved by Should not be used in mission critical spreading the I O load across many environments channels and drives No parity calculation overhead is involved Recommended applications for RAID 0 Image Editing e Pre Press Applications e Any application requiring high bandwidth RAID 1 Advantages Disadvantages Simplest RAID storage subsystem Very high disk overhead uses only design 50 of total capacity Can increase read performance by processing data requests in parallel since the same data resides on two different drives Recommended applications for RAID 1 e Accounting Financial e Payroll e Any application requiring very high availability 106 Chapter 7 Technology Background RAID 5 Advantages Disadvantages High Read data transaction rate Disk failure has a medium impact on Medium Write data transaction rate throughput Good aggregate transfer rate Most versatile RAID level Recommen
64. connections on the back of the EdgeStore USB 31 EdgeStore NAS400 User Manual Setting up the Print Server on EdgeStore To set up the EdgeStore s print server 1 Start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page 19 In the Tree on the left side of the EASM screen click the beside the File amp Print icon to expand the Tree Click the Protocol Control icon then click the Windows tab Click the Enable option button beside Services Click the OK button to save your settings Click the Printer Server tab Click the Enable option button beside Printer Server Click the OK button to save your settings Protocol Control Windows UNIX Linux Macintosh FTP Sharing Printer Server Printer Server Settings B Protocol Control Printer Server Enable Disable Bfie Shen USB Printer Information m UST Se Manufacturer Canon Besa Product i250 Serial Number TOPOS Note Start the Windows service before you start the printer server ENEE Setting up Windows Printing To set up printing on a Windows PC 1 2 On the Windows desktop double click the My Network Places icon Click the Search button in the toolbar If the Search button is not shown from the View menu choose Toolbars then Standard Buttons In the Computer name field type the IP address of the EdgeStore and click the Search button in
65. ded applications for RAID 5 e File and Application servers WWW E mail and News servers Intranet servers RAID 10 Advantages Disadvantages Implemented as a mirrored RAID Very high disk overhead uses only Volume whose segments are RAID O 50 of total capacity RAID Volumes High I O rates are achieved thanks to multiple stripe segments Recommended applications for RAID 10 Imaging applications e Database servers e General fileserver Spare Drive A spare is a disk drive that has been designated to replace a failed disk drive in a RAID Volume In the event of the failure of a disk drive within a RAID 1 or three drive RAID 5 Volume the spare drive is activated as a member of the RAID Volume to replace a disk drive that has failed A spare drive cannot replace the failed drive in a RAID 0 Volume because of the way in which data is written to the disk drives under RAID 0 A spare drive is not available for a RAID 10 Volume because RAID 10 requires all four disk drives in the EdgeStore enclosure However when you replace the failed disk drive the EdgeStore will automatically rebuild the RAID Volume using the new disk drive 107 EdgeStore NAS400 User Manual You must designate a disk drive as a Spare By default and unassigned disk drive is Free Use EASM to designate the Free disk drive as a Spare See Maintaining a spare drive is a good precaution to protect your RAID Volume integrity in t
66. der Name dropdown menu choose the folder you want to modify In the Permission list click the option button for one of the following permissions for each group and user e Deny Access e Read Only e Read and Write Click the OK button Be sure the Windows service is running for this folder See Setting up Windows Access on page 70 Setting up UNIX and Linux Sharing for a Folder UNIX and Linux sharing designates which UNIX and Linux PCs can access the folders on your EdgeStore You specify a UNIX or Linux PC by its IP address You can add up to 256 IP addresses for all of your folders You must designate the IP addresses for each folder individually To set up UNIX and Linux sharing for a folder 1 2 gt 3 4 In the Tree click the beside the File amp Print icon Click the Sharing Setup icon in the tree Click the UNIX Linux Sharing tab From the Volume dropdown menu choose the RAID Volume containing the folder you want to modify From the Folder Name dropdown menu choose the folder you want to modify In the New IP Address field type the IIP address of the UNIX or Linux PC from which you will access this folder Click the Add button 77 EdgeStore NAS400 User Manual Be sure the UNIX Linux service is running for this folder See Setting up UNIX Linux Access on page 71 Setting up FTP Sharing for a Folder FTP sharing assigns user access the folders on your EdgeStore By default all
67. dgeStore and to work as a print server To view Service Status 1 2 In the Tree click the beside the Management icon Click the Service Status icon The status of each service displays on the Information tab e ON The service is running e OFF The service is not running If the service you want is OFF click the Enable button to the right of the Service Also see Setting up Windows Access on page 70 Setting up UNIX Linux Access on page 71 Setting up for Macintosh Access on page 72 Setting up for FTP Access on page 73 Setting up your Print Server on page 74 Setting up your DLNA Server on page 74 Setting up your DDNS Service on page 90 91 EdgeStore NAS400 User Manual Viewing the Event Log The event log keeps a log of the 20 most recent events on the EdgeStore You can use this information to review your actions and to diagnose problems To view the Event Log 1 2 In the Tree click the beside the Management icon Click the Event Log icon A list of the 20 most recent events displays on the Event Log tab Events are ranked in severity as Information Warning and Error Setting up SMTP Authentication In order to set up email alerts over a network you must enable the SMTP service specify a SMTP server and in most cases supply authentication information See your Network Administrator for help with these settings To set up SMTP authentication
68. door Pull out the drive carrier with the failed drive Remove the failed disk drive from the drive carrier Install a new disk drive into the carrier Place the carrier with the new disk drive back into the open slot in the EdgeStore NB If the failed drive belonged to a RAID Volume the RAID Volume will begin rebuilding as soon as the new drive is installed During the Rebuild the Disk Status LED show amber When the Rebuild is finished the Disk Status LED turns green If the replacement drive is free that is not assigned to a RAID Volume or as a spare the Disk Status LED remains dark after you install the new drive Checking RAID Volume Status in EASM To view RAID Volume status 1 Start EASM See EASM in your Browser on page 60 Or see EASM in SmartSYNC on page 61 2 Inthe Tree click the beside the RAID amp File System icon 3 Click the RAID Management icon The status is displayed in the RAID Status tab 113 EdgeStore NAS400 User Manual Figure 2 EASM reports a Critical RAID Volume RAID Management RAID Status Modify Create Delete Recover Information RAID Critical icon Disk List RAID Status Damaso RAID Name RAID 694501 Rebuild in SER VOLUME RAID 694501 RAID Level RAID 5 Striping with parity progress f0 Disk 2 Capacity 465 65 GB Disk 4 RAID Status Critical Disk 3 Action Status Rebuilding 3 Free Disk Background Activity Running 0 Disk 1 Progress fa 10 Ed
69. down the properties for each RAID level supported on the EdgeStore 101 EdgeStore NAS400 User Manual RAID 0 Stripe When a RAID Volume is striped the read and write blocks of data are interleaved between the sectors of multiple disk drives Performance is increased since the workload is balanced between drives or members that form the RAID Volume Identical drives are recommended for performance as well as data storage efficiency Data Stripe disk drives Figure 1 RAID 0 Striping interleaves data across multiple drives The RAID Volume s data capacity equals the capacity of the smallest disk drive times the number of disk drives For example one 100 GB and three 120 GB drives will form a 400 GB 4 x 100 GB RAID Volume instead of 460 GB If disk drives of different capacities are used there will also be unused capacity on the larger drives Because RAID 0 does not offer Fault Tolerance meaning that you cannot recover your data after a disk drive failure Edge10 does not recommend a RAID 0 Volume for your EdgeStore RAID 0 Volumes on EdgeStore consist of one or more disk drives 102 Chapter 7 Technology Background RAID 1 Mirror When a RAID Volume is mirrored identical data is written to a pair of disk drives while reads are performed in parallel The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner Wh
70. dress 192 168 1 110 Together your entry looks like this http 192 168 1 110 The EASM login screen displays GIEDIO Application Specific Advanced Storage Manager User Name admin Password p Edge10 Corporation Limited All rights reserved Type the user name and password in the respective fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive 60 Chapter 6 EASM EASM in SmartSYNC To log into EASM through SmartSYNC SmartSYNC icon 1 In the Windows application tray lower right corner of the screen double click the SmartSYNC icon right AMAG 221m SmartSYNC opens with the Server Information tab displayed 2 Click the Open GUI button right Openi GUI button Your default browser starts and the EASM login screen displays GIEDIO Application Specific Advanced Storage Manager User Name ladmin Password p Edge10 Corporation Limited All rights reserved 3 Type the user name and password in the respective fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive 61 EdgeStore NAS400 User Manual Choosing a Language To choose a language click the Language menu in the EASM Header and choose the language you prefer Navigating in EASM The Tree is the primary navigation
71. dy exists on the EdgeStore information about the RAID Volume is shown To change the RAID you must delete it first then run the Setup Wizard again See Deleting a RAID Volume on page 82 From the RAID Level dropdown menu choose the RAID level you want for your disk array See for Choosing a RAID Level on page 106 more information Highlight disk drives in the Free Disks column and click the gt gt button to move them to the Disks in RAID column Click the Next button to continue The Finish screen appears Click the Finish button to set up your EdgeStore The setup process takes several minutes depending on the size of your disk drives 64 Chapter 6 EASM Managing Users and Groups This category includes the following topics Viewing a List of Users page 65 Creating a User page 65 Changing the Administrator s Password page 65 Changing a User s Password page 66 Deleting a User page 66 Viewing a List of Groups page 66 Creating a Group page 67 Adding Members to a Group page 67 Removing Members from a Group page 67 Deleting a Group page 68 Viewing Quotas page 68 Setting Quotas page 68 Viewing a List of Users To view the list of Users 1 2 In the Tree click the beside the Users 4 Groups icon Click the User Management icon A list of users appears on the Information tab Creating a User You can create up to 512 Users To create or add a new user D
72. e Backup Software EdgeStore NAS400 is compatible with the following backup software products VERITAS NetBackup Backup Exec CA BrightStor ARCserve Enterprise LEGATO NetWorker Syncsort Backup Express Microsoft Backup Software for Windows 95 98 NT 2000 ME XP Dantz Retrospect for Macintosh Client OS Support Microsoft Windows Vista Business Enterprise and Ultimate Server 2003 XP Professional 2000 Supports Intel A32 AMD64 and Intel EM64T platforms UNIX Linux Red Hat Enterprise Linux 3 0 AS WS ES Red Hat Enterprise Linux 4 0 AS WS ES SuSe Linux Enterprise 10 Server Desktop Apple Macintosh MacOS X Browser Support Use the latest version of the following browsers to manage the EdgeStore NAS400 Internet Explorer Netscape Navigator Mozilla Firefox Safari MacOS X Chapter 2 Installation and Setup Unpacking the EdgeStore NAS400 page 5 e Installing Disk Drives page 7 e Connecting to the Network page 7 e Connecting the Power page 8 e Installing the Software page 8 Optional Selecting Your Network page 12 Setting up the EdgeStore page 13 e Connecting to EASM page 17 Shutting Down the EdgeStore page 20 Unpacking the EdgeStore NAS400 The EdgeStore NAS400 box contains the following items e EdgeStore NAS400 Unit 1 bm 4 9 ft Power cord Quick Start Guide e CD with NAS Setup Wizard e Screws for disk drives SmartSYNC software and 16 i
73. e The System Status LED turns green right The buzzer beeps one time if the buzzer is enabled See Enabling and Disabling the Buzzer on page 94 System Status ies LED o o 144 Appendix B Maintenance Installing Application Plug ins Application plug ins are enhancements to EdgeStore s capabilities The DLNA server which enables EdgeStore to support the UPnP protocol is one example of an application plug in Follow this procedure to install an application plug in on your EdgeStore Downloading the Plug in File To download the plug in file 1 Download the plug in file you want from www edge10 com onto your PC 2 Copy the plug in file from your PC to a folder on the EdgeStore Installing the Plug in File 1 Start the EASM interface 2 Inthe Tree click the beside the Management icon 3 Click the System Upgrade icon 4 From the Volume dropdown menu choose the Volume that has the folder with the plug in file 5 From the Folder dropdown menu choose the Folder that contains the plug in file 6 Inthe File Name field type the name of the plug in file 7 Click the OK button to begin the installation Warning Do not disconnect the power or shut down the EdgeStore while the installation is running When the installation is done a system message appears 8 Click the OK button on the system message Reboot the EdgeStore See Rebooting the EdgeStore on page 144
74. e time of day you choose from the dropdown menus e Weekly Snapshots will be taken on the day of the week at the time of day you choose from the dropdown menus As needed make your choices from the dropdown menus Click the OK button The new backup schedule is applied If you have not yet made your Snapshot settings click the Setup tab and make them now Recovering Snapshot Backups The Snapshot recovery feature has two functions Use a Snapshot to restore the data volume VOLUME1 or VOLUMEx to an earlier point in time Export a Snapshot to the share folder The recovered Snapshot volume is read only To recover a Snapshot backup 1 2 3 4 In the Tree click the beside the Backup icon Click the Snapshot Backup icon Click the Recovery tab Click the option button beside the Timestamp and Volume that you want to recover or export Do one of the following actions e To restore the data volume using the Snapshot click the OK button e To export the Snapshot to the share folder click the Export button EdgeStore performs the action you specified 85 EdgeStore NAS400 User Manual Viewing the NAS Replication Schedule NAS Replication is a feature that uses one EdgeStore to backup the data on another EdgeStore The two EdgeStore systems must be on the same network To view the NAS Replication schedule 1 2 In the Tree click the beside the Backup icon Click the NAS Replication icon
75. en choose one of the following e Obtain network settings automatically If you have a DHCP server on your network with IP addresses available and you want the EdgeStore to obtain the network settings from the DHCP server choose this option Make network settings manually If you do not have a DHCP server there are no addresses available or you prefer to make your own network settings choose this option Important If your DHCP server assigns the IP address to the EdgeStore and you later restart the EdgeStore the DHCP server might assign a different IP address If the EdgeStore s IP address changes your existing network drives and printer connections will no longer work You must then create new network drives and printer connections Click Next gt gt to continue If you chose the automatic option the Protecting Your Data Screen appears Skip to Step 10 If you chose the manual option the Making Network Settings Manually screen appears 138 Appendix A SmartWizard Advanced Mode smart Wizard E ioj xj Making Hetwork Settings Manually Please enter the network settings in the fields provided Computer Name DEFIANT IP Address 192 168 Subnet Mask 255 255 255 fo FEEL Bago 7111 Default Gateway 192 16 Primary DNS 192 168 Secondary DNS 192 168 Click NEXT to continue CANCEL Type your entries into the fields provided Computer Name The
76. er Photos Wed 9 26 2007 6 47 PM SKB A David Chang RE launch material schedule Wed 9 26 2007 9 42 AM 20 KB A Khanh Nguyen ANNUAL MEETING ANNOUNCEMENT Wed 9 26 2007 8 31 AM 15 KB From root root NA5400 workgroup lt root NA5400_8To Daniel Doornbos Subject Notification from NAS400 805951 Cc Notification from NAS400_805951 Message File system of volume WOLUMET content errors Check the system before continuing Date Sep 26 2007 18 11 34 See Adding an Email Alert Recipient on page 93 for more information about email alerts Restoring the Default Password Normally you change your password in EASM See Changing the Administrator s Password on page 65 If you changed the password and then forgot the new password you can reset the EdgeStore to the default password admin Use a straightened paper clip or the tip of a ball point pen as a reset tool To reset the Administrator s password 1 Verify that the EdgeStore is fully booted 2 Insert your reset tool into the reset button hole on the back of the EdgeStore See Figure 9 3 Press and hold the reset button for eight seconds until the System Status LED flashes three times The Administrator s password is now reset to admin 124 Chapter 8 Troubleshooting Figure 9 Reset button and System Status LED Ag NZ Reset button Nil Ka TN i System Status a LED
77. er tab take the necessary action to connect and power the printer See Connecting a USB Printer to EdgeStore on page 31 The software driver for your printer must be installed on your PC before you can print from the PC See the printer s Setup Guide or User Manual Setting up your DLNA Server The Digital Living Network Alliance DLNA service enables the Universal Plug and Play UPnP protocol so your EdgeStore can function as a Digital Media Server DMS When your DLNA service is enabled you can connect your DLNA control unit or UPnP client on the network where the EdgeStore is connected and use the EdgeStore to play image audio and AV media You must install the optional DLNA plug in before you can make this setting and use the UPnP protocol See Installing Application Plug ins on page 145 Follow this procedure to set up the EdgeStore as a DLNA server 1 Inthe Tree click the beside the File amp Print icon Click the Protocol Control icon Click the DLNA Server tab Click the Enable option button beside Services oP ON Click the OK button to save your settings 74 Chapter 6 EASM The media content directory is VOLUME1 PLUGINAPP DLNA This is a shared folder created when you install the DLNA plug in The directory has three sub directories PICTURE MUSIC and VIDEO With the DLNA plug in EdgeStore supports these media formats e Picture bmp gif jpg jpeg png tif Music
78. eside the System icon 3 Click the System Information icon Click the Enclosure Information tab See Figure 5 120 Chapter 8 Troubleshooting Figure 5 The Enclosure Information tab with malfunctions shown System Information System Information Enclosure Informatio Information x CPU Temperature 52 50 C normal range lt 50 C Overheat icon Failed fan icon System Fan Speed ORPM SKE normal range gt 1500 RPM Out of spec Power Status 5Y 496v power Icon 4 58 V lt normal range lt 5 23 Y fz anes O pa a131 1025 Y Q pe s3467 PSY 8 The corrective action you take depends on the nature of the problem If CPU temperature is above specification e Be sure there is adequate air flow around the EdgeStore Be sure the ambient temperature is below 35 C 95 F e Check the fan speed If the fan speed is below specification contact Technical Support See page 130 If any power status is out of specification contact Technical Support See page 130 Resolving Connections with SmartSYNC The SmartSYNC utility is designed to detect the EdgeStore on your network If SmartSYNC does not detect your EdgeStore check the following items Be sure the EdgeStore is powered up and fully booted The Power Button and System Status LED should be green See Figure 6 Be sure the EdgeStore is properly connected to your network The Ethernet Activity LED should
79. f you decide to contact us please have the following information available e Product model and serial number BIOS firmware and driver version numbers e A description of the problem situation e System configuration information including motherboard and CPU type hard drive model s SAS SATA ATA ATAPI drives amp devices and other controllers Technical Support Visit the Edge10 web site at www edge10 com Edge10 Corporation Limited Manchester Business Park 3000 Aviator Way Manchester M22 5TG UK Tel 44 0 871 855 01 10 Fax 44 0 871 855 21 53 UK Warranty Centre 44 0 70 77 810 210 Customer Help Line 130 Chapter 9 Support Limited Warranty Edge10 Corporation Limited Edge10 warrants that for three 3 years from the time of the delivery of the product to the original end user a the product will conform to Edge 10 s specifications b the product will be free from defects in material and workmanship under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d Is not valid on spare parts fans and power supplies This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside t
80. formation To migrate a RAID Volume 1 2 3 4 on In the Tree click the beside the RAID amp File System icon Click the RAID Management icon Click the Modify tab From the Current Volume dropdown menu choose the RAID Volume which you want to modify In the Migrate to RAID Level dropdown menu choose the target RAID Level To add disk drives highlight disk drives in the Free Disks column and click the gt gt button to move them to the Disks in RAID column Click the OK button The RAID Volume is modified as you directed Migration requires several minutes depending on the type of modification taking place and the size of your disk drives During the modification your RAID Volume and all of the folders on it are fully accessible After the Migration is completed you must extend the file system in order to use the storage space you have added You can extend the file system immediately or wait until later Click the File System Management icon In the File System Status tab click the Extend File System button 81 EdgeStore NAS400 User Manual Deleting a RAID Volume Caution When you delete a RAID Volume you delete all the folders in the RAID volume and all the data saved in the folders Back up any important data before you delete a RAID Volume Note You cannot delete a RAID Volume while a background activity is running such as Migration or Rebuild Wait until these activities are comp
81. g Snapshot Backups 2 2005 85 Viewing the NAS Replication Schedule 86 Setting up NAS Replication aaa 86 Enabling One Touch Backup a 87 EdgeStore NAS400 User Manual Chapter 6 EASM cont Managing the Network Connection a 88 Viewing Network Setup Information a 88 Making Network Settings a 88 Working with Jumbo Frames sasaa 00 eee eee 89 Setting up your DDNS Service 000 cea 90 Making Management Settings ee eee eee 91 Viewing Service Status ee 91 Viewing the Event Log 0 cece ee 92 Setting up SMTP Authentication 005 92 Viewing the Email Alert List 0 0 0000000 a ee 93 Adding an Email Alert Recipient 0000 93 Deleting an Email Alert Recipient 20 93 Upgrading the System Firmware 00 0 eae 93 Installing an Application Plug in 00 0000 e eee 93 Enabling and Disabling the Buzzer 94 Viewing UPS Status eee 94 Setting Up a UPS maga ed tues ele bined Medea 95 Managing Services 0 0 ce eee 96 Setting System Date and Time 0 ee eee 96 Running the Network Time Protocol 00 96 Viewing the Results of NTP Synchronization 97 Rebooting the EdgeStore a 97 Shutting Down the EdgeStore aaa 98
82. geStore Responds to a Critical RAID Volume How the EdgeStore responds to a Critical RAID Volume depends on the RAID level of your Volume and whether you have a spare drive available For a RAID 1 Volume or a three drive RAID 5 Volume if a spare drive is available the RAID Volume begins rebuilding itself automatically For RAID 1 5 and 10 Volumes when no spare drive is available you must replace the failed disk drive The RAID Volume will begin rebuilding itself when you install the new disk drive See Replacing a Failed Disk Drive on page 113 e RAID 0 Volumes go offline after a disk drive failure A RAID 0 Volume cannot be rebuilt All data on the Volume is lost Additional Details about Rebuilds e The Rebuild takes several minutes depending on the size of your disk drives e During a rebuild you can access your folders on the EdgeStore When you replace the failed disk drive with a new disk drive the new disk drive becomes a Free Drive Responding to an Invalid RAID Volume The EdgeStore considers a RAID Volume invalid when the RAID Volume was created by a different EdgeStore However the RAID Volume itself remains functional and the data on it is safe This condition could happen when you e Move the disk drives from one EdgeStore to a different EdgeStore e Remove the disk drives in order to send your EdgeStore for service 114 Chapter 8 Troubleshooting When the EdgeStore s memory does not reco
83. gin the system initiation A System Message appears System Message xj System initiation completed Thank you for using Edge10 NAS Network drive mapping to Z 13 In the System Message click OK to finish the system initiation The Wizard creates a RAID Volume and a default folder called Public If two disk drives are installed in your EdgeStore the Wizard creates a RAID 1 Volume If three or four disk drives are installed the Wizard creates a RAID 5 Volume The Public folder on the EdgeStore appears under My Computer as a network drive P My Computer File Edit View Favorites Tools Help O Bak F search gt Folders gt X 19 m Address 4 My Computer eo oO a Hard Disk Drives sp Local Disk C Local Disk 37 2 GB 30 5 GB Devices with Removable Storage 3n Floppy A 314 Inch Floppy Disk CD Drive D CD Drive Network Drives Paa AA PESO CA CG e etme Network Drive 455 GB 297 GB You can now copy files to and from the folder on the EdgeStore To access this folder from other PCs see Chapter 3 Connecting to the EdgeStore on page 21 To create additional RAID Volumes and folders see Adding a Folder on page 76 142 Appendix B Maintenance Upgrading the Firmware below Installing Application Plug ins page 145 Connection Problems After Restart page 146 Upgrading the Firmware Follow this procedure to upgrade the firmware on your EdgeSt
84. gnize the RAID Volume so EASM displays the RAID Volume as invalid See Figure 3 Use the Recover function to validate the RAID Volume The Recover tab is only active when an invalid RAID Volume is present and can be recovered Figure 3 An invalid RAID Volume in EASM RAID Management RAID Status Modify Create Delete Recover lt j Recover tab i __ _ _ _ is active 6a Information RAID Critical icon Disk List RAID Status Ba nasgor RAID Name RAID 878821 EB VOLUME RAID 878821 RAID Level RAID 5 Striping with parity x4 Disk 1 Capacity 698 47 GB D Disk 2 RAID Status Functional lt haie saue ka Disk 3 Action Status Idle eno D Disk 4 Background Activity None Using the Recover Function To validate the RAID Volume 1 Inthe Tree click the beside the RAID amp File System icon Click the RAID Management icon Click the Recover tab On the Recover tab click the option button beside the invalid RAID Volume Click the OK button ak WN The EdgeStore will reboot itself to update its configuration and recognize the RAID Volume Important Running the Recover function might erase some or all of your EdgeStore settings If that condition happens run the NAS Setup Wizard See Setting up the EdgeStore on page 13 Checking File System Status in EASM Typically the first indication of a problem with the EdgeStore s file system is when your network drive becomes unavailable
85. hapter 4 One Touch Backup on page 43 Caution The EdgeStore and SmartSYNC cannot restore a failed boot drive in your PC However you can use the EdgeStore to save your system backup file See your Windows documentation for information about system backups Note Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disable protection on your folders and files e If you want to run the Windows Backup or Restore Wizard access the EdgeStore as a network drive See Setting up a Network Drive on a Windows PC on page 21 To perform a backup of a selected folder 1 2 3 4 Open the SmartSYNC window Highlight a server in the Server List Click the Backup tab Choose a Destination EdgeStore NAS400 User Manual Destinations are identified by drive letters and correspond to a specific folder on the EdgeStore Click the folder you want to backup in the Folder List Click the icon to expand the file tree A checkmark appears beside the selected folder The backup will include the folder you choose and all subfolders Do one of the following actions e To perform the backup now click Start button e To perform the backup later click the Apply button to save your settings When you are ready perform the backup click the Backup al button right Backup button Viewing Your Backup Folders To view your backup folders on
86. he environmental specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Edge10 ora Edge10 authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items as expressly set above Except as expressly set forth above Edge10 DISCLAIMS any warranties expressed or implied by statute or otherwise regarding the product including without limitation any warranties for fitness for any purpose quality merchantability non infringement or otherwise Edge10 makes no warranty or representation concerning the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used Edge10 DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly 131 EdgeStore NAS400 User Manual No other document statement or representation may be relied on to vary the terms of this limited warranty Edge 10 s sole responsibility with respect to any product is to do one of the following a rep
87. he event of disk drive failure Automatic Rebuilding When a disk drive in your RAID 1 5 or 10 Volume fails and a replacement disk drive becomes available the RAID Volume will rebuild itself to the new disk drive automatically For RAID 1 and three drive RAID 5 Volumes you can designate a spare drive If a spare drive is present when the RAID Volume experiences a disk drive failure the rebuild will start automatically using the spare drive For RAID 1 RAID 5 and RAID 10 Volumes without a spare drive the RAID Volume will begin to rebuild itself automatically when you remove the failed disk drive and install a new disk drive A RAID 0 Volume cannot be rebuilt because of the way in which data is written to the disk drives under RAID O Even if there is a designated spare drive rebuilding is not possible for RAID 0 Volumes Partition and Format When you create a RAID Volume on EdgeStore the RAID Volume is automatically partitioned and formatted for you To use your RAID Volume you must create Folders on the RAID Volume and assign services to those Folders according to your requirements EdgeStore provides file services for Windows UNIX Linux and Macintosh so all of those PCs can access the folders on the EdgeStore even though each PC might have a different file system 108 Chapter 7 Technology Background RAID Volume Migration Migration is the process of e Changing the RAID level e Adding disk drives but keep
88. he installation is finished the final installation screen appears jg Edge10 NAS Utility InstallShield Wiz InstallShield Wizard Completed The InstallShield Wizard has successfully installed Edge10 NAS Utility Click Finish to exit the wizard Click to Finish button to close the installer 11 EdgeStore NAS400 User Manual Optional Selecting Your Network If your PC has only one network connection skip to Setting up the EdgeStore on page 13 If your PC has multiple network connections you must ensure that the EdgeStore NAS Setup Wizard and SmartSYNC utility are all connected to the same network The Configuration Tool performs that function To make your network selection 1 From the Windows Start menu choose Programs then Edge10 NAS Utility and then Configuration Tool The Change system configuration screen appears System Configuration 3 1O x Change system configuration Language English NA Scan Network Interface 192 168 1 239 v EB IO Browser Path Version 01 00 2200 12 c Program Files Mozilla Firefox firefox exe az 2007 Edge10 Corporation Ltd All rights reserved From the Language dropdown menu choose the language you prefer 3 From the Scan Network Interface dropdown menu choose the IP address for the network where you installed the EdgeStore The IP addresses in this menu belong to the network interface cards NICs in your PC You must se
89. he list begins with Z and goes in reverse alphabetical order Click Next gt gt to continue 15 EdgeStore NAS400 User Manual The System Message appears System Message x 9 System will going to change the settings No Are you sure N wo 8 Click the Yes button to begin the system initiation The Wizard requires several minutes to configure your EdgeStore depending on the size of your disk drives When the Wizard is done another System Message appears System Message xj ka System initiation completed Thank you For using Edge10 NAS Network drive mapping to 2 9 Click OK to finish the system initiation The Wizard creates a RAID Volume and a default folder called Public If two disk drives are installed in your EdgeStore the Wizard creates a RAID 1 Volume If three or four disk drives are installed the Wizard creates a RAID 5 Volume The Public folder on the EdgeStore appears under My Computer as a network drive 5 My Computer A File Edit View Favorites Tools Help O Bak O J Search gt Folders sox fil Address 1 My Computer Name Type Total Size Free Space Commen Hard Disk Drives ap Local Disk C Local Disk 37 2 GB 30 5 GB Devices with Removable Storage 133 Floppy A 314 Inch Floppy Disk 5 CD Drive D CD Drive Network Drives Network Drive 455 GB 297 GB public on NAS4O 2 168 1 110 Z You can now copy files to and fro
90. ich FTP clients are compatible with the EdgeStore s FTP server Edge10 recommends FTP clients that support Unicode such as Filezilla or Smart FTP for Windows Filezilla for Linux and Transmit v3 5 5 for Macintosh If your FTP client does not support Unicode you have two choices e Use only ASCII characters to name your shared folders e Set your EdgeStore for double byte character encoding See page 73 cannot find the DLNA Server tab under Protocol Control in EASM You must download and install the DLNA plug in on your EdgeStore to access this feature See Installing Application Plug ins on page 145 Can move the disk drives from one EdgeStore to a different EdgeStore Yes However to access the RAID Volume on the new EdgeStore you must run the Recover function When EdgeStore s memory does not match the RAID Volume on the disk drives the RAID Volume is considered invalid and the Recover function becomes available See Responding to an Invalid RAID Volume on page 114 I set up email alert recipients but they never receive any messages In most cases you must setup SMTP authentication in order for your alert messages to pass your SMTP server See Setting up SMTP Authentication on page 92 Can EdgeStore handle jumbo frames Yes But you must set the maximum frame size in EASM See Working with Jumbo Frames on page 89 129 EdgeStore NAS400 User Manual Contacting Technical Support I
91. ichever drive is not busy and is positioned closer to the data will be accessed first With RAID 1 if one disk drive fails or has errors the other mirrored disk drive continues to function This is called Fault Tolerance Moreover if a spare disk drive is present the spare drive will be used as the replacement drive and data will begin to be mirrored to it from the remaining good drive Data Mirror mn disk drives Figure 2 RAID 1 Mirrors identical data to two drives The RAID Volume s data capacity equals the smaller disk drive For example a 100 GB disk drive and a 120 GB disk drive have a combined capacity of 100 GB in a mirrored RAID Volume If disk drives of different capacities are used there will also be unused capacity on the larger drive RAID 1 Volumes on EdgeStore consist of two disk drives If you want a mirrored RAID Volume with more than two disk drives see RAID 10 Mirror Stripe on page 105 103 EdgeStore NAS400 User Manual RAID 5 Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives Generally RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I O RAID 5 works well for file database application and web servers Distributed Parity Data Blocks disk drives Figure 3 RAID 5 Stripes all drives with data and parity information The capacity of a RAID 5 Vo
92. ily Sets the time of day when the NAS Replications happen e Weekly Sets the time of day and day of the week when the NAS Replications happen Click the OK button Enabling One Touch Backup One Touch Backup is a feature that enables you to backup specified folders from your PC to the EdgeStore by pressing a button on the front of the EdgeStore To enable One Touch Backup mi One 1 Inthe Tree click the beside the Backup icon SN Touch 2 Click the Client Backup icon Button 3 In the One Touch Backup tab click the Enable option 4 Click the OK button To disable One Touch Backup click the Disable option then click the OK button See Chapter 4 One Touch Backup on page 43 87 EdgeStore NAS400 User Manual Managing the Network Connection This category includes the following topics Viewing Network Setup Information page 88 Making Network Settings page 88 Working with Jumbo Frames page 89 Setting up your DDNS Service page 90 Viewing Network Setup Information To view network setup information 1 2 In the Tree click the beside the Network icon Click the Network Setup icon The current network setup for this EdgeStore displays on the Information tab e Computer Name IP Address e Subnet Mask e Default Gateway IP Address e Primary Domain Name Server IP Address e Secondary Domain Name Server IP Address To change these settings click the Setup tab
93. in The user name and password are case sensitive Enter username and password for NAS400 805951 UserName admin Password CU Remember this password in my keychain Cara ORD The printer list displays a new panel 8 Highlight the USBPTRO01 in the list USBPRT01 represents the USB printer connected to the EdgeStore Printer List Windows Printing EJ NAS400_805951 A Comment USBPTRO1 2 USBPTRO1 Printer Model CANON HJ ANON B 0 CUP p 4 2 CANON BJC 240 CUPS CANON BJC 1000 CUPS Gimp Print v4 2 5 CANON RIC 2000 CLUPS4Gimn Print v4 2 5 Cara Cast 9 Inthe Printer Model popup menu choose the make of your printer 10 In the Model Name list choose the model of your printer 38 Chapter 3 Connecting to the EdgeStore 11 Click the Add button USBPTRO1 is added to your printer list 090e Printer List o a ow X 0 Make Default Add Delete y Colorsync Show Info In Menu Status Kind Host KA 192 168 1 99 Stopped HP Color LaserJet 8500 KA Daniel s Printing Press HP Laserjet 4 Plus v2013 111 KA ON Stopped HP LaserJet 4100 Series v 3010 107 EA G SCOB38D5 HP LaserJet 4 4M PostScript 600DPI USBPTR01 CANON BJC 250 CUPS Gimp Print v4 2 5 Connecting a USB Drive To connect a USB drive to the EdgeStore attach the USB cable from your external drive to one of the USB connections on the back of the EdgeStore If you have a USB memory stick attach it
94. ing the same RAID level In the migration process the existing RAID Volume is called the Source The proposed RAID Volume is called the Target Each target RAID Volume has certain requirements and they are different for each RAID level You must meet all of the requirements in order to successfully migrate a RAID Volume In most cases you must add one or more disk drives during the migration process You can never reduce the number of disk drives While the migration is running you can still access the folders on your RAID Volume and the data they contain The tables below shows the migration options for a source RAID Volume according to its RAID level The available target RAID levels are shown with their requirements RAID 0 A RAID 0 source Volume can migrate to the following target RAID levels Target Requirements RAID 0 Add disk drives RAID 1 2 disk drives only Only a 1 drive RAID 0 can migrate to RAID 1 Add 1 disk drive RAID 5 3 disk drives minimum At least 1 more disk drive than the RAID 0 RAID Volume RAID 1 A RAID 1 source Volume can migrate to the following target RAID levels Target Requirements RAID 0 Can use same number of disk drives RAID 5 3 disk drives minimum At least 1 more disk drive than the RAID 1 RAID Volume 109 EdgeStore NAS400 User Manual RAID 5 A RAID 5 source Volume can migrate to the following target RAID levels Target
95. ious versions Recommendations In this User Manual the appearance of products made by other companies including but not limited to software servers and disk drives is for the purpose of illustration and explanation only Edge10 does not recommend endorse prefer or support any product made by another manufacturer Contents Chapter 1 Introduction to EdgeStore 00 eee eee eee 1 About This Manual er pakana Ka du le aGG arene atta ages tale 1 ArGhit Cture gg en ese ey seemed ated ches von ad a ceed Aaa 2 Protocol Support 0c eee eee 2 Key Benefits aiu enta eee ci ARN PADA ena gece 2 Specifications eraa pra kapi fe banna napa han wate alnhe 3 Compatible Backup Software 2020 00 eeeeeee 4 Client OS Support 2 000 eee ee 4 Browser Support ccc eee eee eee 4 Chapter 2 Installation and Setup eee eee eeee 5 Unpacking the EdgeStore NAS400 00 000 5 Installing Disk Drives pss 0 0 0 00 00 c ee eee 7 Connecting to the Network 0 0 c eee eee 7 Connecting the Power 0 8 Installing the Software ee tee 8 Optional Selecting Your Network 0a 12 Setting up the EdgeStore ee 13 Connecting to EASM 2 cece eee 17 Browser Support 00 eee eee eee eee 17 Finding the EdgeStore s IP Address 17 EASM in your Browser 00000 e eee eae 18 EASM in SmartSYNC ee 19 Shutting Do
96. ive on a Windows PC You can also use SmartSYNC for this purpose see Connecting a Network Drive on page 52 If your PC does not have SmartSYNC use the following procedure to setup a Network Drive with My Network Places To setup a network drive 1 On the Windows desktop double click the My Network Places icon 2 Click the Search button in the toolbar P My Network Places File Edit Yiew Favorites Tools Help Bak EQ 67 JO search C7 Folders gt Q Address cE My Network Places x E Unspecified 6 Add Network Place Connects to shared folders We Entire Network If the Search button is not shown from the View menu choose Toolbars then Standard Buttons 3 Inthe Computer name field type the IP address of the EdgeStore and click the Search button 21 EdgeStore NAS400 User Manual 4 See Finding the EdgeStore s IP Address on page 17 File Edit view Favorites Tools Help Q Back F P search E Folders a Gh X 19 A Address my Network Places Search Companion x Unspecified Which computer are you E Add Network Place Connects to shared folders 4 i looking for entire Network Computer name 192 168 1 110 You may also want to D Search this computer For Files 53 search the Internet The EdgeStore appears in the search results list Ele Edit view Favorites Tools Help Back
97. k workgroup NAS400_805951 selected 0 bytes 26 Chapter 3 Connecting to the EdgeStore 4 Double click the folder you want If this is the first time you accessed this folder an Authentication dialog box opens Authentication Required D You must log in to access NAS400 80595 1 PUBLIC Username admin Domain Password Remember password for this session Save password in keyring Cancel 2 OK 4 5 Type the user name and password in the respective fields then click the OK button The default user name is admin The default password is admin The user name and password are case sensitive Leave the Domain field blank The folder opens You can now copy files to and from the folder on the EdgeStore Setting up a Network Drive on a Macintosh PC Before you can access the EdgeStore from a Macintosh MacOS X PC you must configure the EdgeStore to communicate with the MacOS On the Windows PC 1 Start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page 19 2 Inthe Tree click the beside the File amp Print icon to expand the Tree 3 Click the Protocol Control icon then click the Macintosh tab 27 EdgeStore NAS400 User Manual ra MASI Protocol Control Windows UNIX Linux Macintosh FTP Sharing Printer Ser en File amp Print Macintosh Settings BS Protocol Control ia ENEE 4 Next to Service
98. k drive 52 power 8 USB printer 31 connections resolving 121 connectors network 6 123 power 6 RJ45 6 USB 6 USB drive 39 counter sink screws 7 CPU temperature 99 121 149 EdgeStore NAS400 User Manual critical RAID Volume 114 D date and time 96 136 date and time settings 13 DCHP server 63 DDNS 90 default browser setting 58 default gateway 63 88 89 139 delete device record 53 email alert recipient 93 folder 76 group 68 group member 67 RAID Volume 82 user 66 device name 15 52 141 DHCP server 13 88 138 disconnect USB drive 42 disk drive assign to RAID Volume 64 events 119 installing 7 replace 113 SATA 7 view 80 disk drives moving to a different EdgeStore 114 disk status LED 112 display EdgeStores on network 50 DLNA media formats 75 plug in 74 129 145 server 74 145 DNS name SMTP server 92 DNS server 63 88 89 139 domain controller 70 domain name AD domain 70 DDNS 90 drive letter 44 drive record delete 53 dynamic domain name server 90 E EASM connect to 59 connecting to 17 default browser 58 event log 116 in browser 18 60 in SmartSYNC 19 61 language 62 navigating the interface 62 Setup Wizard 63 101 starting 50 EdgeStore cannot connect after restart 127 enclosure info 99 finding IP address 17 locate 98 reboot 97 144 restart 98 shut down 20 98 unpacking 5 view system info 99 EdgeStores on network display 50 email alert list view 93 Email notification 124 enab
99. k the Modify button Choose the folders you want to backup from the tree then click Next gt gt Choose the Schedule Type hour daily weekly Choose the time and day settings Click Finish to save your Backup settings Deleting a Backup Schedule To delete a Backup Schedule 1 oe ON Open the SmartSYNC window Click the Schedule tab In the Schedule list highlight the schedule you want to delete Click the Delete button In the confirmation box click Yes 57 EdgeStore NAS400 User Manual Setting the Default Browser for EASM To set the default browser for EASM 1 Open the SmartSYNC window 2 Click the Option menu and choose Browser Path The Setup Browser Path dialog box displays 3 Click the button then navigate to the browser s exe file 4 Highlight the browser s exe file then click the Open button 5 Click the OK button to save your setting Viewing the Event Log To view the Event Log 1 Open the SmartSYNC window 2 Click the Event Log tab 3 From the Type menu choose the type of events you want to display e All All events Info Information events only Error Error events only Clearing the Event Log To clear the Event Log 1 Open the SmartSYNC window 2 Click the Event Log tab 3 Click the Clear All button Or click the Event menu and choose Clear All Saving the Event Log to a Text File To save the Event Log to a text file 1 Open the SmartSYNC
100. lace the product with a conforming unit of the same or superior product b repair the product Edge10 shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstanding the failure of the essential purpose of the foregoing remedy and regardless of whether Edge10 has been advised of the possibility of such damages Edge 10 is not an insurer If you desire insurance against such damage you must obtain insurance from another party Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitation may not apply to you This warranty gives specific legal rights and you may also have other rights that vary from state to state This limited warranty is governed by the State of California Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product Edge10 is not liable for any damage to equipment or data
101. le One Touch Backup 87 enclosure events 118 status 120 error message network drive 128 error message not enough free disk space 128 ESD warning 5 Ethernet activity LED 121 123 Ethernet hub or switch 7 150 Index event log 116 clear 58 save to text file 58 view 58 92 events disk drive 119 enclosure 118 file system 117 NAS replication 118 RAID Volume 119 snapshots 118 system 118 events response to 117 export access list UNIX Linux PC T2 Ext3 file format 39 F failed boot drive 56 fan speed 99 121 fans cooling 6 power supply 6 FAT16 file format 128 FAT32 file format 39 128 file protocol support 3 file system events 117 rebuilding 116 status 115 files backup 46 protected 43 56 restore backup 47 finding EdgeStore s IP address 17 firewall Windows 125 firmware updating 143 folder add 64 76 delete 76 FTP sharing 78 folder cont names 128 protected 43 56 select for backup 44 54 services 75 UNIX Linux sharing 77 view 75 view backup 54 Windows sharing 77 formatting memory stick 83 RAID Volume 80 USB drive 83 free disks 80 FTP access setup 73 client encoding 73 clients 128 129 sharing setup 78 G GNU General Public License 147 group add 67 add member 67 delete 68 delete member 67 view 66 H hub network 123 l icon SmartSYNC 19 44 49 61 internal port in Windows 126 invalid RAID Volume 114 129 IP address EdgeStore 18 21 29 60 63 86 88 89
102. lect the NIC that is connected to the network where you installed the EdgeStore 4 Optional Click the button to navigate to the browser you want to use as with the EdgeStore The default browser appears in the Browser Path field Change this setting only if you want use a different browser 5 Click the OK button 6 Inthe System Message click OK to finish your network selection 12 Chapter 2 Installation and Setup Setting up the EdgeStore Caution The SmartWizard will overwrite all existing settings on the EdgeStore In most cases you should only run the SmartWizard one time when you first set up your EdgeStore The SmartWizard performs the setup procedures on your EdgeStore To set up your EdgeStore 1 From the Windows Start menu choose Programs then Edge10 NAS Utility then SmartWizard The SmartWizard welcome screen appears smart Wizard 10 xj Welcome to Smart Wizard Choosing a language 7 GEES IO Initiation Mode Express Mode Version 01 00 2200 12 Advance Mode 2007 Edge10 Corporation Ltd All rights reserved Click NEXT to continue i gt CANCEL 2 From the Choosing a language dropdown menu choose the language you prefer 3 Choose an Initiation Mode Click the Express Mode option if ALL of these conditions apply e You have a DHCP server on your network with addresses available e You want data protection for your RAID Volume e You want to use d
103. lete a task Important items include things often missed EdgeStore NAS400 User Manual Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Warning A Warning notifies you of probable equipment damage or loss of data or the possibility of physical injury and how to avoid them Architecture The EdgeStore NAS400 s architecture is based on the Freescale MPC8343 microprocessor and the Promise PDC40719 Serial ATA RAID Controller The Gigabit Ethernet port is used for the data transfer and management The USB ports are used for a printer expansion drives and Uninterruptable Power Supply UPS Protocol Support EdgeStore NAS400 supports Windows 2000 XP Professional 2003 Server and Vista Business Enterprise and Ultimate clients through SMB and CIFS protocols UNIX and Linux clients through the NFS protocol Macintosh clients through the AFP protocol FTP clients through the FTP protocol DLNA clients through UPnP protocol with an optional plug in Up to 16 concurrent connections Key Benefits Easy to use browser based management interface Data sharing over the network One touch backup of designated file folders on client PC Snapshot backup for real time image of the file system Remote NAS to NAS synchronization and backup Network print server with USB printer User Group and Quota management UPS support with automated shutdown Heterogeneous environme
104. leted To delete a RAID Volume DB O NGA In the Tree click the beside the RAID 4 File System icon Click the RAID Management icon Click the Delete tab Click the option button beside the RAID Volume you want to delete Click the OK button In the confirmation box type yes into the field provided then click the OK button After a RAID Volume is deleted the EdgeStore reboots automatically When the EdgeStore is fully booted e The System Status LED turns green right EN e The buzzer beeps one time if the buzzer is System enabled Status LED Close your browser then restart the browser to access EASM 82 Chapter 6 EASM Viewing an External USB Drive or Memory Stick To view a USB drive or memory stick attached to the EdgeStore 1 Inthe Tree click the beside the RAID amp File System icon 2 Click the RAID Management icon The USB drive or memory stick appears as a USB External Disk 3 Click the File System Management icon The USB drive or memory stick appears as a Volume called USBDISK You do NOT create a RAID Volume or folders with the USB drive or memory stick as you would with the disk drives installed in the EdgeStore enclosure With the USB drive or memory stick connected to the EdgeStore create a network drive on your PC and choose the USB disk as the folder Then you can access the USB drive or memory stick from your PC See Chapter 3 Connecting to the EdgeStore on p
105. loss resulting from the use of any product 132 Chapter 9 Support Returning Product For Repair If you suspect a product is not working properly or if you have any questions about your product contact Technical Support see page 130 making sure to provide the following information e Product model and serial number required e Return shipping address e Daytime phone number e Description of the problem e Copy of the original purchase invoice The technician will assist you in determining whether the product requires repair If the product needs repair Technical Support provide you with the necessary instructions You are responsible for the cost of insurance and shipment of the product to Edge10 Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty When repairing returned product s Edge10 may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit will be under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer Edge10 will pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping 133 EdgeStore NAS400 User Manual 134 Appendix A SmartWizard Advanced Mode The SmartWizard performs the setup
106. lume equals the smallest disk drive times the number of disk drives minus one Hence a RAID 5 Volume with four 100 GB disk drives will have a capacity of 300 GB A RAID Volume with two 120 GB disk drives and one 100 GB disk drive will have a capacity of 200 GB RAID 5 is generally considered to be the most versatile RAID level RAID 5 requires a minimum of three disk drives 104 Chapter 7 Technology Background RAID 10 Mirror Stripe Mirror Stripe combines both of the RAID 0 and RAID 1 types RAID 10 can increase performance by reading and writing data in parallel while protecting data with duplication At least four disk drives are needed for RAID 10 to be installed With a four disk drive RAID Volume one drive pair is mirrored together then striped over a second drive pair Data Stripe PN Data Mirror disk drives Figure 4 RAID 10 takes a data mirror on one drive pair and stripes it over two drive pairs The data capacity RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives divided by two In some cases RAID 10 offers double fault tolerance depending on which disk drives fail RAID 10 Volumes on EdgeStore consist of four disk drives Because all of the available disk drives are used for the RAID Volume you cannot set up a spare drive with RAID 10 105 EdgeStore NAS400 User Manual Choosing a RAID Level There are several issues to consider when
107. m the folder on the EdgeStore 16 Chapter 2 Installation and Setup Connecting to EASM The Edge10 Advanced Storage Manager EASM software is factory installed on the EdgeStore system EASM runs in the browser on your PC You can access EASM e Directly in your browser See page 18 e Through SmartSYNC See page 19 Browser Support Choose one of the following browsers to use with EASM e Internet Explorer e Netscape Navigator e Mozilla Safari MacOS X e Firefox Finding the EdgeStore s IP Address To access the EdgeStore in your browser you must know the EdgeStore s IP address Use SmartSYNC for this purpose 1 From the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartSYNC 2 To open the SmartSYNC window in the Windows SmartSYNC icon application tray lower right corner of the screen double click the SmartSYNC icon n The SmartSYNC screen appears with the Server EADS 221 em Information tab displayed The IP address of the EdgeStore shown in the Server List W Smart SYNC by Edge10 i ioj xj Language Tools Option Event Help 2 8 5 8 0 Server Information Backup Restore Schedule Event Log P Address ka O 1924681110 NAS400 IP address of the EdgeStore detected on the network 17 EdgeStore NAS400 User Manual EASM in your Browser To log into EASM in your browser 1 2 Start your Browser In the Browser address field type in
108. ncluding 4 spares Configuration Tool Product Manual Ethem tcabie and Quick Start Guide Warning The electronic components within the EdgeStore are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the EdgeStore or its subassemblies gt gt Important To configure the EdgeStore you must install the software onto a PC running Windows Vista Business Enterprise or Ultimate 2003 Server XP Professional or 2000 EdgeStore NAS400 User Manual Figure 1 EdgeStore NAS400 Front View a a Sa KG pA 5 Ht Note This EdgeStore is shown without the front door Figure 2 EdgeStore NAS400 Rear View NMA TUN Lar Disk Drive Drive Carrier Disk Status LED Disk Activity LED Power Button System Status LED Ethernet Activity LED One Touch Backup Button Disk Drive Cooling Fan RJ45 Network Connection USB Connections Power Supply Fan Chapter 2 Installation and Setup Installing Disk Drives You can populate the EdgeStore NAS400 with SATA 1 5 Gb s or 3 0 Gb s disk drives For optimal performance install disk drives of the same model and capacity Your disk drives will become a RAID Volume on the EdgeStore To install disk drives 1 2 3 Open the door on the front of the EdgeStore enclosure Pull a disk drive carrier from the
109. nt Windows UNIX Linux and Macintosh 2 Chapter 1 Introduction to EdgeStore SmartSYNC Backup Utility Setup Wizard Utility Specifications Disk drive support Four 1 5 Gb s or 3 Gb s SATA 3 5 inch disk drives e Conforms to Serial ATA 1 0 specification and Serial ATA Il Extensions to Serial ATA 1 0 specification SATA II phase specification e SATA specification of 3 Gb s transfers with CRC error checking e Hot swapping of disk drives e Tagged command queuing e Native command queuing e Drive roaming among channels e S M A R T status polled every 15 minutes e Online capacity expansion e RAID Level Migration e Hot spare drives e RAID Volume rebuilding e Gigabyte rounding e Background rebuilding RAID level support RAID 0 1 5 and 10 Large file system support up to 4 TB Unicode file name support SATA RAID Controller Promise PDC40719 Server on a Chip Freescale MPC8343 400MHz Networking 10 100 1000 Mb s Ethernet Port on motherboard USB ports USB 2 0 up to 480 Mb s two Type A connectors File protocols SMB CIFS FTP AFP NFS Flash Memory 16 MB 16 bit Memory 128 MB DDR SDRAM Power Supply 200 watt ATX with PFC Network Time Protocol NTP client Error logging Phone home capability email notification to contact IT staff EdgeStore NAS400 User Manual Hardware monitoring of Fan Disk status e Temperature e One Touch button Power Enclosure status Compatibl
110. ons of this license at www gnu org The GPL source code incorporated into the product is available for free download at our web site at www edge10 com Subject to GPL you may re use re distribute and modify the GPL source code Note that with respect solely to the GPL Software no warranty is provided we do not offer direct support for the distribution 147 EdgeStore NAS400 User Manual 148 Index A about this manual 1 action status RAID Volume 79 AD domain 70 128 add 80 email alert recipient 93 folder 64 76 group 67 group member 67 RAID Volume 80 spare drive 81 user 63 65 Add Printer Wizard 34 Administrator s password change 65 APC UPS 95 application plug ins 145 architecture NAS400 2 audible alarm 111 Authentication dialog box 27 B background activity RAID Volume 79 backup performing 53 scheduling 56 backup files restore location 48 restoring 47 view 46 BACKUP folder 46 54 backup folder select 54 view 54 backup schedule create 44 delete 57 modify 57 backup server 86 backup software 4 Browser Path 12 browser support 4 17 browser default 58 buttons exit 50 Extend File System 81 One Touch Backup 6 45 open GUI 19 50 power 6 121 reset 125 buzzer enable disable 94 one beep 8 patterns 111 C cable network 123 client OS support 4 5 computer name 88 139 Configuration Tool 12 Configure Tool 8 connection failed after restart 127 146 connections network 7 123 networ
111. ore Downloading the Upgrade File To download the upgrade file 1 2 Download the latest firmware upgrade file from www edge10 com onto your PC Copy the firmware upgrade file from your PC to a folder on the EdgeStore Installing the Upgrade File 1 2 3 4 Start the EASM interface In the Tree click the beside the Management icon Click the System Upgrade icon From the Volume dropdown menu choose the Volume that has the folder with the firmware image file From the Folder dropdown menu choose the Folder that contains the firmware upgrade file In the File Name field type the name of the firmware upgrade file Click the OK button to begin the upgrade The upgrade takes about two to three minutes Warning Do not disconnect the power or shut down the EdgeStore while the upgrade is running When the upgrade is done a system message appears Click the OK button on the system message Reboot the EdgeStore See Rebooting the EdgeStore on page 144 143 EdgeStore NAS400 User Manual Rebooting the EdgeStore During the reboot none of your folders will be accessible from your networked PCs To reboot the EdgeStore 1 ak won In the Tree click the beside the System icon Click the Reboot Shutdown icon Click the Reboot option Click the OK button In the confirmation box click the OK button The reboot runs automatically When the EdgeStore is fully booted
112. p Members tab From the dropdown menu choose a group from which you want to remove members Highlight users in the Members column and click the lt lt button to move them to the Users column Click the OK button 67 EdgeStore NAS400 User Manual Deleting a Group You must remove all members from the group before you can delete the group See Removing Members from a Group on page 67 To delete a group 1 Inthe Tree click the beside the Users amp Groups icon Click the Group Management icon Click the Delete tab Click the option button next to the group you want to delete Click the OK button nb 9 N Viewing Quotas Quotas are portions of storage space that you assign to each user or group To view a quota 1 Inthe Tree click the beside the Users amp Groups icon 2 Click the Quota icon A list of users and groups and the following data appear on the screen e Currently assigned quotas e Free space e Used space Setting Quotas Quotas are portions of storage space that you assign to each user or group Assigning quotas enables you to control how much storage space each user or group can access By default each user and group is assigned an unlimited quota meaning that any one user or group can access the entire storage space In the Quota screen the names of groups are preceded with a symbol To set a quota 1 Inthe Tree click the beside the Users amp Groups icon Click the Q
113. played e Last Synchronization Time Time and date of the last synchronization e Last Synchronization Result OK means success Rebooting the EdgeStore Normally you will only need to reboot the EdgeStore is after a firmware upgrade or a plug in installation See Upgrading the Firmware on page 143 During the reboot none of your folders will be accessible from your networked PCs To reboot the EdgeStore 1 Inthe Tree click the beside the System icon Click the Reboot Shutdown icon Click the Reboot option Click the OK button In the confirmation box click the OK button ak o N The reboot runs automatically When the EdgeStore is System Status fully booted DP LED e The system status LED turns green right o o e The buzzer beeps one time if the buzzer is enabled See Enabling and Disabling the Buzzer on page 94 97 EdgeStore NAS400 User Manual Shutting Down the EdgeStore The only time you need to shut down the EdgeStore is to replace the disk drive cooling fan or the power supply See Appendix B Maintenance on page 143 During and after the shutdown none of your folders will be accessible from your networked PCs Using EASM To shut down the EdgeStore In the Tree click the beside the System icon Click the Reboot Shutdown icon Click the Shutdown option Click the OK button In the confirmation box click the OK button nA ON Directly To
114. procedures on your EdgeStore To set up your EdgeStore 1 From the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartWizard The SmartWizard welcome screen appears aioli Welcome to Smart Wizard Choosing a language English v GEES IO Initiation Mode C Express Mode Version 01 00 2200 12 Advance Mode O 2007 Edge10 Corporation Ltd All rights reserved Click NEXT to continue CANCEL 2 From the Choosing a language dropdown menu choose the language you prefer 3 Choose an Initiation Mode Click the Express Mode option if ALL of these conditions apply e You have a DHCP server on your network with addresses available e You want data protection for your disk array e You want to use date and time settings from your PC Express Mode is recommended for most users Click the Advanced Mode option if one or more of these conditions apply e You do not have a DHCP server on your network e You have a DHCP server but no addresses are available e You want to set the IP address manually e You want maximum capacity RAID 0 for your disk array e You want to set date and time manually 135 EdgeStore NAS400 User Manual The rest of the setup instructions describe Advanced mode For setup instructions using Express mode see Setting up the EdgeStore on page 13 4 Click Next gt gt to continue The Discovering Edge10 NAS screen appears iix Discovering
115. r your complete hard disk drive This feature works on the Windows PC where you installed the EdgeStore software Caution The EdgeStore and One Touch Backup cannot restore a failed boot drive in your PC However you can use the EdgeStore to save your system backup file See your Windows documentation for information about system backups For One Touch Backup to work you must Enable One Touch Backup on the EdgeStore e Create a Backup Schedule in SmartSYNC Notes e Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disable protection on your folders and files If you want to run the Windows Backup or Restore Wizard access the EdgeStore as a network drive See Setting up a Network Drive on a Windows PC on page 21 Enabling One Touch Backup To enable One Touch Backup on the EdgeStore 1 Onthe Windows PC start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page 19 2 Inthe Tree click the beside the Backup icon then click the Client Backup icon 43 EdgeStore NAS400 User Manual 3 Onthe One Touch Backup tab click the Enable button for One Touch Backup Services then click the OK button Creating a Backup Schedule For each folder you want to backup you must create a backup schedule To create a Backup Schedule in SmartSYNC SmartSYNC icon 1 On the Windows desktop double click the Smart
116. rious events that require your attention A list of event categories is shown below e File System page 117 e System enclosure page 118 e NAS Replication page 118 e Disk Drives page 119 e Snapshots page 118 e RAID Volumes page 119 Reported Event Corrective Action File System File system of volume X The file system has a problem Reboot the EdgeStore content errors Check the and check file system again If the event appears system before continuing again the file system has crashed Rebuild the file system See page 116 117 EdgeStore NAS400 User Manual Reported Event Corrective Action File system capacity usage of volume X is over 90 File system capacity usage of volume X is 100 Reduce the number or size of the files or expand the volume size See Migrating a RAID Volume on page 81 Rebuilding file system The file system is being rebuild by user action NAS Replication NAS replication is completed NAS replication has finished Normal System is busy NAS replication is abort The RAID Volume is currently formatting rebuilding or migrating Wait until this process is done Then try the replication again System is doing another replication NAS replication is abort The SmarsStor is currently doing a replication Wait until the current replication is done Then try the second replication again NAS replica
117. se settings Click the Next button to continue The Step 2 screen appears Optional Type a new administrator password into the New Password field Retype the new password into the Retype Password field Optional To add a user click the Add new user option button If you clicked the Add new user option button type a user name and password into the fields provided then click the Add button Click the Next button to continue The Step 3 screen appears 63 EdgeStore NAS400 User Manual 11 12 13 14 15 16 17 18 19 20 Check the Enable box to the right of the services you plan to use Windows Enables file access from Windows PCs Also required to use the EdgeStore as a print server Unix Linux Enables file access from Unix and Linux PCs Macintosh Enables file access from Macintosh PCs e FTP Enables file access from PCs using FTP Optional Type new names into the Workgroup Name and Computer Description fields Click the Next button to continue The Step 4 screen appears You must add at least one folder which you will access from your PC as a networked drive To add a folder click the Add new folder option button Type a folder name into the field provided check the boxes of the services you expect to use with this folder then click the Add button Add more folders as required Click the Next button to continue The Step 5 screen appears If a RAID Volume alrea
118. shot Backups To view the list of Snapshot backups 1 Inthe Tree click the beside the Backup icon 2 Click the Snapshot Backup icon The current list of Snapshots displays on the Information tab Setting up a Snapshot Backup Caution Setting up a Snapshot will delete all existing Snapshots To setup a Snapshot Backup 1 Inthe Tree click the beside the Backup icon 2 Click the Snapshot Backup icon 3 Click the Setup tab 4 From the Volume dropdown menu choose the RAID Volume you want to backup Next to Snapshot Status click the Enable option 6 Inthe Reserve Capacity dropdown menu choose a portion in GB of the RAID Volume you want to reserve for snapshots 7 Click the OK button 8 Inthe confirmation box type yes into the filed provided than click the OK button The snapshot backup settings are applied The process takes a few moments Click the Schedule tab for scheduling options Chapter 6 EASM Scheduling a Snapshot Backup To schedule a Snapshot Backup 1 2 3 4 In the Tree click the beside the Backup icon Click the Snapshot Backup icon Click the Schedule tab Click the option you want from the Schedule Type list e Disable No snapshots will be taken Do it at once Snapshots will be taken now one time only e Time interval by hour Snapshots will be taken at the hourly interval you choose from the dropdown menu e Daily Snapshots will be taken at th
119. shut down the EdgeStore press and hold the power a PIL Power Button button for five seconds The system status LED turns red then goes dark right System Restarting the EdgeStore Status To restart the EdgeStore after a shutdown press the LED power button on the front of the EdgeStore chassis right When the EdgeStore is fully booted e The system status LED turns green right e The buzzer beeps one time if the buzzer is enabled See Enabling and Disabling the Buzzer on page 94 Locating the EdgeStore If your EdgeStore in is on a rack with other equipment and you need to locate it quickly this function will assist you To locate the EdgeStore 1 Inthe Tree click the beside the System icon Sysiem Status 2 Click the System Information icon LED 3 Click the System Information tab pag 4 Click the Locate button The EdgeStore s buzzer beeps three times and the system status LED blinks three times right 98 Chapter 6 EASM Viewing System Information To view system information In the Tree click the beside the System icon 1 2 3 Click the System Information icon Click the System Information tab System Information includes Operating System Embedded Linux Firmware Version Changes when you upgrade the firmware See Upgrading the Firmware on page 143 CPU model MPC 8343 Network Adapter Gigabit Ethernet Network Flo
120. ss afp 192 168 1 110 IG o Favorite Servers L 3 Type the user name and password in the respective fields then click the OK button The default user name is admin The default password is admin The user name and password are case sensitive 29 EdgeStore NAS400 User Manual Note that the EdgeStore NAS400 is identified by its server name pa Connect to the file server NAS400 805951 KI as L 5 s Guest Registered User Name admin Options C Cancel Connect 4 Inthe Select the volumes dialog box click the folder you want then click the OK button paa NAS400 805951 Select the volumes you wish to mount PUBLIC 5 In the Welcome screen click the OK button NAS400 805951 welcome 30 Chapter 3 Connecting to the EdgeStore A window opens on the Macintosh desktop to access the folder on the EdgeStore La eee PUBLIC ap a M we fa Network E Macintosh HD E E Le PUBLIC new folder old folder SE Desktop i o You can now copy files to and from the folder on the EdgeStore Connecting a USB Printer to EdgeStore To connect a USB printer to the EdgeStore 1 Set up your printer according to the printer s Setup Guide or User Manual 2 Install the printer drivers onto your PC as described in the printer s Setup Guide or User Manual 3 Attach the USB cable from your printer to one of the USB
121. the Software When you install the software onto your Windows PC three new items are added to the Windows Start menu SmartWizard Sets up the EdgeStore SmartSYNC Connects your PC to the EdgeStore sets up network drives on your PC and performs backups Configure Tool Ensures that the EdgeStore SmartWizard and SmartSYNC are all on the same network To install the software 1 2 Insert the CD into your CDROM Double click the NAS Utility Installer icon The Choose Setup Language dialog box appears Choose Setup Language p x i Select the language for this installation from the choices below LI Enalish United States Choose your setup language from the dropdown menu Click the OK button Chapter 2 Installation and Setup The first installer screen appears fp Edge10 NAS Utilit tallShield Wizard Welcome to the InstallShield Wizard for Edge 10 NAS Utility The Install5hield R Wizard will install Edge 10 NAS Utility on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 4 Click the Next button to begin installation The License Agreement screen appears i Edge10 NAS Utility InstallShield Wizard License Agreement Please read the Following license agreement carefully To add your own license text to this dialog specify your license agreement File in the Dialog editor 1 Navigate to
122. the User Interface view 2 Select the LicenseAgreement dialog 3 Choose to edit the dialog layout 4 Once in the Dialog editor select the Memo ScrollableText control 5 Set FileName to the name of your license agreement RTF file After you build your release your license text will be displayed in the License Agreement dialog Ido not accept the terms in the license agreement Installshield 5 Click the I accept the terms option then click the Next button EdgeStore NAS400 User Manual The Customer Information screen appears ji Edge10 NAS Utility InstallShield Wizard Customer Information Please enter your information g Li Installshield sek nep ca 6 Type a user name and organization name into the respective fields or leave them unchanged to accept the default entries Click the Install option for e Anyone who uses this computer all users Only for me the current user Click the Next button 10 Chapter 2 Installation and Setup The Ready to Install screen appears j Edge10 NAS Utility InstallShield Wizard f x Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield Click the Install button to proceed with installation When t
123. the side bar See Finding the EdgeStore s IP Address on page 17 The EdgeStore appears in the search results list In the computer list double click the EdgeStore to open it 32 Chapter 3 Connecting to the EdgeStore If the Connect to dialog box appears type the user name and password in the respective fields then click the OK button The default user name is admin The default password is admin The user name and password are case sensitive Connect to nas400 805951 workgroup A Connecting to 192 168 1 110 User name admin X Password e Iv Remember my password on Cancel 5 Right click the usbptr1 icon folder and choose Connect from the dropdown menu P 1192 168 1 110 File Edit View Favorites Tools Help Back gt gt P P search E Folders X 19 Fe Address Nazi Search Companion x Comments DANIEL NEW FOLDER PUBLIC Which computer are you USBPTROL looking for Computer name 192 168 1 110 Create Shortci You may also want to Ds Search this computer for Poratez files Qa Search the Internet 6 When the warning message about printer drivers appears click the OK button to continue 33 EdgeStore NAS400 User Manual 7 Inthe Add Printer Wizard click the Manufacturer and model name of your USB printer then click the OK button 3 a Select the manufacturer and model of your printer If yo
124. tically in the background on your Windows PC SmartSYNC does not run on UNIX Linux or Macintosh PCs Opening the SmartSYNC Window To open the SmartSYNC window in the Windows SmartSYNC icon application tray lower right corner of the screen double click the SmartSYNC icon MBS 221pm The SmartSYNC window opens If the SmartSYNC icon does not appear in the Windows application tray from the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartSYNC Choosing a Language To choose a language click the Language menu and choose the language you prefer 49 EdgeStore NAS400 User Manual Closing the SmartSYNC Window To close the SmartSYNC window click the X close icon at the top right corner of the window The SmartSYNC window closes but the utility continues to run To open the SmartSYNC window again double click the SmartSYNC icon in the application tray Quitting SmartSYNC To quit SmartSYNC click the Exit button right The SmartSYNC utility quits O Exit button To restart SmartSYNC do one of the following actions e Log out of Windows then log in again From the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartSYNC Displaying the EdgeStores on your Network To display a list of servers EdgeStores on your network open the SmartSYNC window The SmartSYNC window opens with the Server Information tab selected A list of servers appears in
125. tion is failed There is a failed network connection between the two EdgeStores Correct the problem and try again See page 123 Snapshots The snapshot capacity usage which timestamp is date and time of volume X is over 90 Move the snapshot volume to another storage location Or delete the snapshot and then create a new one See page 84 System is busy Snapshot creation was aborted The RAID Volume is currently formatting rebuilding or migrating Wait until this process is done Then try the snapshot again System is creating another snapshot Snapshot creation was aborted The SmarStor is currently doing a snapshot Wait until the current snapshot is done Then try the second snapshot again System enclosure System is starting to work System is rebooting System is shutting down Normal 118 Chapter 8 Troubleshooting Reported Event Corrective Action System was shut down abnormally The EdgeStore shut down incorrectly the last time See Shutting Down the EdgeStore on page 98 CPU temperature is higher than 50 C 122 F System will shut down System temperature is higher than 50 C 122 F System will shut down Allow the EdgeStore to cool for several minutes Then restart the EdgeStore and check system temperature and fan operation See page 120 Be sure there is adequate air circulation around the EdgeStore
126. tool in EASM Categories of functions listed with a sign before the icon Icons for specific functions are listed under the categories Click the sign to show the functions NAS400 Click the function icons to display their information on the screen Each function has one or more tabs in its screen 62 Chapter 6 EASM Setting up EdgeStore with the Setup Wizard If you used the NAS Setup Wizard utility to set up your EdgeStore you do not need to run the Setup Wizard in EASM If you have not yet set up your EdgeStore 1 10 In the Tree click the beside the Wizard icon then on the Setup Wizard icon to display the Setup Wizard screen Click the Next button to start the Setup Wizard The Step 1 screen appears Optional In the Computer Name field enter a name for the EdgeStore Use only letters numbers and the underscore character for the name Under network configuration choose one of the following options e Configure using DHCP Choose this option if your network has a DCHP server with addresses available e Configure using Specify an IP address Choose this option if you want to set the IP address and other network setting manually If you chose the Configure using Specify an IP address option type the following information in the fields provided e IP Address Subnet Mask e Default Gateway IP Address e Primary DNS e Secondary DNS See your Network Administrator for help with the
127. ual On the UNIX Linux PC with Command Line Interface 1 2 Open a terminal window Create a new folder for the EdgeStore Type mkdir EdgeStore and press Enter Mount the EdgeStore Type mount 192 168 1 110 VOLUME1 PUBLIC EdgeStore and press Enter Note that the IP address shown above is only an example The IP address you type in your terminal window will be different Finding the EdgeStore s P Address on page 17 Volume1 and Public refer to the default Volume and folder created during setup See page 13 If you created another volume or folder use their names Change to the EdgeStore directory Type cd EdgeStore and press Enter You can now copy files to and from the folder on the EdgeStore When you are done with the EdgeStore type cd umount EdgeStore and press Enter On the Linux PC with Graphic Desktop This procedure is for a RedHat Enterprise Linux 4 configuration If you run a different version of Linux you might have to adapt the procedure See your OS documentation 1 From the Applications menu choose Network Servers 2 Inthe Network window double click Windows Network Note that the EdgeStore NAS400 is identified by its server name Double click the EdgeStore icon na Windows Network File Edit View Places Help 1 H a CONTRACTOR EAGLEHORN E WESEW7FOZNWOA LUNA MOONFANG NON 55CLO85988U NAS400 805951 PROMISE4YHXNS5L PROMISE 6VRHKP2 RD_TOOL x Windows Networ
128. uota icon Click the Settings tab Highlight the user or group whose quota you want to assign G1 BON Click one of the following options Unlimited e Limited Quota 68 Chapter 6 EASM 6 If you chose Limited Quota type a number into the field provided This number represents how many MB of data the user or group can access 7 Click the OK button Note If you set different size quotas for the user and the group EdgeStore will use the smaller quota EdgeStore NAS400 User Manual Managing File 8 Print Services This category includes the following topics Setting up Windows Access page 70 Setting up UNIX Linux Access page 71 Setting up for Macintosh Access page 72 Setting up for FTP Access page 73 Setting up your Print Server page 74 Setting up your DLNA Server page 74 Viewing a List of Folders page 75 Modifying Folder Services page 75 Adding a Folder page 76 Deleting a Folder page 76 Setting up Windows Sharing for a Folder page 77 Setting up UNIX and Linux Sharing for a Folder page 77 Setting up FTP Sharing for a Folder page 78 Setting up Windows Access Follow this procedure to set up access from a Windows PC DARA ODN SD In the Tree click the beside the File amp Print icon Click the Protocol Control icon Click the Windows tab Click the Enable option button beside Services Optional Type a new Computer Description into the field provided
129. ur printer came with Sa an installation disk click Have Disk If your printer is not listed consult your printer documentation for a compatible printer Brother oul vf Canon P5 NX60 CN Ef Canon PS NX60V2 0 masa a Canon P5 NX90 C Itah Pat Color Age v gt Gg This driver is digitally signed Have Disk Tell me why driver signing is important Cancel 8 In the Add Printer Wizard click the OK button 9 To verify printer installation in the Windows Start menu choose Settings then Printers and Faxes The Printers and Faxes screen appears The usbptr1 is the USB printer on the EdgeStore Printers and Faxes Oo x File Edit View Favorites Tools Help ay Q back v P search gt Folders a gt X 19 m Address Eb Printers and Faxes O Go Setting up Linux Printing This procedure is for a RedHat Enterprise Linux 4 configuration If you run a different version of Linux you might have to adapt the procedure See your OS documentation 1 From the Applications menu choose System Settings then Printing Printer configuration window opens 2 Click the New button Add a new print queue dialog box opens 34 Chapter 3 Connecting to the EdgeStore 3 4 7 Click the Forward button In the Name field type a name for the printer such as NAS printer a description and click the Forward button r a x Add a new print queue
130. ve fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive For more information about EASM see Chapter 6 EASM on page 59 19 EdgeStore NAS400 User Manual Shutting Down the EdgeStore To shut down the EdgeStore press and hold the power button for five seconds See Figure 3 The system status LED turns red then goes dark To restart the EdgeStore press the power button again Figure 3 Press and hold the Power button for 5 seconds Power Button System Status LED Note This EdgeStore is shown without the front door 20 Chapter 3 Connecting to the EdgeStore Setting up a Network Drive on a Windows PC page 21 e Setting up a Network Drive on a UNIX or Linux PC page 24 e Setting up a Network Drive on a Macintosh PC page 27 Connecting a USB Printer to EdgeStore page 31 Setting up the Print Server on EdgeStore page 32 Setting up Windows Printing page 32 Setting up Linux Printing page 34 Setting up Macintosh Printing page 37 e Connecting a USB Drive page 39 e Disconnecting a USB Drive page 42 To copy files to and from a folder on the EdgeStore you must make the folder a network drive on your PC To use the EdgeStore as a print server you must connect the USB printer enable EdgeStore s print server and set up printing on your PC Setting up a Network Dr
131. vity e Dark No Connection See Figure 6 If your EdgeStore is connected to your network but the Ethernet Activity LED on your EdgeStore is dark check the following items e Verify that the switch hub or facility network service connection that you are using is operational Switches and hubs have LEDs that light when there is a connection and flash when there is activity Network service connections generally do not have LEDs to verify whether they actually are connected to the network See your Network Administrator for assistance e Be sure the network cable is firmly attached to the EdgeStore network connector at one end and to the network switch hub or facility network connection at the other e Ifthe cable connections are good remove the existing network cable and install a known good network cable If you know your network devices are working properly and you know that your network cable is good but the Ethernet Activity LED remains dark see Contacting Technical Support on page 130 123 EdgeStore NAS400 User Manual Checking Your Email Inbox If you enabled Mail Alert in EASM the EdgeStore will send you an email message when a problem arises Look for a message from root Figure 8 Email message from the EdgeStore t DF g From Subject Received Size Notification from NAS400 805951 Wed 9 26 2007 7 12PM A Brian Wu RE Controller Photos Wed 9 26 2007 7 01 PM 1KB A John Smith RE Controll
132. w Inflow and Outflow speeds in bits per second Viewing Enclosure Information To view enclosure information In the Tree click the beside the System icon 1 2 3 Click the System Information icon Click the Enclosure Information tab Enclosure Information includes CPU temperature System temperature System Fan Speed Power Status 5V Power Status 12V Power Status 3 3V If any values are out of specification see Checking Enclosure Status in EASM on page 120 99 EdgeStore NAS400 User Manual 100 Chapter 7 Technology Background e Introduction to RAID below e Choosing a RAID Level page 106 e Spare Drive page 107 e Partition and Format page 108 e RAID Volume Migration page 109 Introduction to RAID RAID Redundant Array of Independent Disks allows multiple disk drives to be combined together into a RAID Volume You create a RAID Volume on your EdgeStore when you perform the setup procedure either in the NAS Setup Wizard or the EASM Setup Wizard The benefits of a RAID can include e Higher data transfer rates for increased server performance e Increased overall storage capacity for a single Volume e Data redundancy fault tolerance for ensuring continuous system operation in the event of a disk drive failure Different RAID levels use different organizational models and have varying benefits Also see Choosing a RAID Level on page 106 The following outline breaks
133. want to specify a range of passive data port numbers type those numbers into the fields provided The port range is 1024 to 65535 Be sure the port numbers you enter are enabled on your firewall and server In active mode the FTP server uses port 20 for the data port Optional If your FTP client uses double byte characters but does not support Unicode choose your FTP client s encoding from the Client Coding Type dropdown menu Choose from e Unicode Shift JIS e GB2312 e BIG5 Click the OK button to save your settings In the Tree click the beside the File Sharing icon Click the Modify tab From the Folder name dropdown menu choose the folder you want to access Check the FTP box Click the OK button to save your settings You can now access the specified folder from your PC using FTP 73 EdgeStore NAS400 User Manual Setting up your Print Server Follow this procedure to set up the EdgeStore as a printer server In the Tree click the beside the File amp Print icon Click the Protocol Control icon Click the Windows tab Click the Enable option button beside Services Click the OK button to save your settings Click the Printer Server tab Click the Enable option button beside Printer Server o NOAA BAON Click the OK button to save your settings Notes e The Printer Server tab also verifies that your USB printer is connected and online If you do not see your printer on the Printer Serv
134. wn the EdgeStore 0 0 eee 20 Chapter 3 Connecting to the EdgeStore 21 Setting up a Network Drive on a Windows PC 21 Setting up a Network Drive on a UNIX orLinuxPC 24 Setting up a Network Drive on a MacintoshPC 27 Connecting a USB Printer to EdgeStore 31 Setting up the Print Server on EdgeStore 32 Setting up Windows Printing a 32 Setting up Linux Printing 0 0 0 cee eee 34 Setting up Macintosh Printing a 37 Connecting a USB Drive 0 0 ee 39 Disconnecting a USB Drive 0 0000 ee 42 EdgeStore NAS400 User Manual Chapter 4 One Touch Backup aa 43 Enabling One Touch Backup 0 00 e eee eee 43 Creating a Backup Schedule 0 0000 e eee eee 44 Performing a One Touch Backup 00 0 eee eee 45 Viewing Your Backup Files 0 000 cece eee 46 Restoring Your Backup Files 000 eee eee 47 Chapter 5 SmartSYNC 2 220 ee 49 Opening the SmartSYNC Window 0 00 e eee eee 49 Choosing a Language eee eee 49 Closing the SmartSYNC Window a 50 Quitting SmartSYNC rerasan pEr ea ee 50 Displaying the EdgeStores on your Network 50 Stann t EAS Mitr owed Baa Bad tbat Bid haba pana ited Rises 50 Connecting a Network Drive 0 0 a 52 Deleting Device Network Drive
135. ws UNIX Linux Macintosh FTP Sharing Printer Server UNIX Linux Settings Services Enable Disable HIS Domain Settings Join NIS Domain Cyes no NIS Domain Name ENEE 4 Next to Service click the Enable option then click the OK button 24 Chapter 3 Connecting to the EdgeStore The UNIX Linux protocol enables UNIX and Linux PCs to connect to EdgeStore EB Protocol Control JB File Sharing Sharing Setup Click the File Sharing icon in the tree Click the Modify tab File Sharing Setting completed Information Modify Create Remove Modify Volume VOLUME o Folder name Pece O Shared file system D Type vA Windows Vv Unix Linux Vv Macintosh Vv FIP oo cra Check the Unix Linux box then click the OK button The UNIX Linux file sharing enables UNIX and Linux PCs to access folders on the EdgeStore In this case access is given for the PUBLIC folder BZ Protocol Control JB File Sharing E Sharing Setup Click the Sharing Setup icon in the tree Click the UNIX Linux Sharing tab Sharing Setup Windows Sharing Unix Linux Sharing Attributes Volume poum o Folder Name Pee C O Setting Access List New IP Address fia2168126 BER EO a IP Address List 10 In the New IP Address field type the IP address of the UNIX Linux PC from which you want to access the EdgeStore 11 Click the Add button 25 EdgeStore NAS400 User Man
136. ystem status LED 8 82 97 98 112 121 124 system temperature 99 T temperature CPU 121 time zone 136 U UDP option in Windows 126 Unicode support 129 Unicode folder name support 128 UNIX export access list 72 setup access 71 setup network drive 24 sharing setup 77 unpacking the EdgeStore 5 update firmware 143 UPnP protocol 74 145 UPS 112 setup 95 view 94 USB drive connect 39 disconnect 42 file formats 39 formatting 83 RAID Volume on 80 USB drive cont view 83 Windows shortcuts 128 USB printer connecting 31 USBDISK 39 41 83 user add 63 65 change password 66 delete 66 view 65 user name DDNS 90 EASM 18 19 51 60 61 EdgeStore 27 29 33 35 NAS400 37 V View backup files 46 backup folder 54 disk drive 80 email alert list 93 enclosure info 99 event log 58 92 folders 75 group 66 memory stick 83 NAS replication schedule 86 network information 88 NTP synchronization 97 quota 68 RAID Volume status 79 service status 91 snapshots 84 system info 99 UPS status 94 USB drive 83 users 65 155 EdgeStore NAS400 User Manual W Windows AD domain 70 firewall issue 125 setup access 70 setup network drive 21 setup sharing 77 workgroup 71 156

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