Unify OpenStage 10T
Contents
1. 0 0 2 0 000 20 Switching to the held party alternating 20 Transterring a eall 2 2 2 aede pm kn ke eR ene 21 Contents Call forwarding cu cy ys wd EXPE Y UE REEF EK 22 Using variable call forwarding 00200 022 iles 22 Forwarding Key oi eese EE RUURE MOI ea DUE 23 Using call forwarding no reply CFNR 2 000 24 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 25 Using callback x ates erae br te carte sci E sott Seton ce 26 Storing callback 22 oe RR Rea 26 Accepting a callback csc e REX pile ERE 26 Deleting saved callbacks all llores 26 Enhanced phone functions 0005 27 ANSWENING Gallsu saksa daa a its ada atte ashton goo edo 27 Accepting a specific call for your colleague 27 Using the speakerphone 00000 cece eee 27 Answering calls from the entrance telephone and opening the QOO sss t onies a aon 0 000 D EE A e a E E eee 28 Accepting a call from an answering machine 29 Makatig callSs doeet xU re tU AREY erba M dpa i e C eoe 30 Making calls using system speed dial numbers 30 Dialing with speed dial keys liliis ills 30 Talking to your colleague with a speaker call 31 Talking to your colleague with discreet calling not for HiPath 500 32 Automatic connection setup hotline2. 63 RINGING group sees ena eru er dane hyde OEGE RESTER CQ dae 63 Uniform Call Distribution UCD sse RA 64 Individual phone configuration 66 Adjusting audio settings 20 00000 cee 66 Adjusting the receiving volume during acall 66 Adjusting the ring volume 000 000 elles 66 Adjusting the ring tone ie a e a i 66 Contents Testing the phone cc cece cece eee eens 67 Phone functions testing t is esu deduce eee eke 67 FIXING DTODIGITIS o d uiua dace ck e pico Razon 68 Contact partner in the case of problems 04 68 Troubleshooting ss e ende RR mace Ge RR E ek 68 Caring for your telephone 000 00 cee eee 68 WOE Ca Dorv P VERTU DER ERREUR PODIUM 69 Overview of functions and codes 13 General information General information Aboutthis manual This document contains general descriptions of the technical options which may not always be available in individual cases The respective fea tures must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons e The function is not configured for you or your telephone Please con tact your system support representative e Your communications platform does not feature this function Please contact your Siemens sales part
3. llis 32 Assigning a station number not for U S 20 32 Associated dialing dialing aid llis 33 Durind a call ae FER RR RR eR bg ae eo 34 Using call waiting second call llis 34 Preventing and allowing call waiting automatic camp on 35 Turning the call waiting tone on and off 35 Accepting call on hold 0 20000 c eee eee eee 35 Parking a 6all 52s dom eden ade ade e bett dti ted cena eats 36 Conducting a conference n llli liess 37 Activating tone dialing DTMF suffi dialing liiis 38 Recording calls iie idece dd Ree RR eee ie ee 39 Transferring a call after a speaker call announcement in a group 40 Send trunk flash not for HiPath 500 sse 40 If you cannot reach a destination liliis ills 41 Call waiting CaMp ON esbat pe dub tree ee eb edad 41 Busy override joining a call in progress 41 Using night answer 2 31 ess e e RR eR UR p ee RR 42 Displaying and assigning call charges 43 Dialing with call charge assignment 0 00 0 eee eee 43 Contents Privacy Security vea aad dq d Fre E PURA Had RET 44 Activating deactivating Do not disturb 2 005 44 Caller ID suppression 0 0 000000 e 45 Silent Monitor not for HiPath 500 0 00000 45 Monitoring a TOOM eiee duige aiaia eee 46 Trace call identifying anonymous callers n
4. sss 48 locking unlocking centrally 48 operating ssssssssssseeee 13 testing sssssssssssseeeees 67 using another like your own 52 Phone functions testing Phone settings Pickt b leallh excede sitne ere een Index PIN assit for a telephone T PIN SAVING i ed eite b cies Programming your telephone 66 Project calls ssssssssssee 43 Project code account code 43 R Radio paging equipment PSE 61 RECA p Receiving volume Recording eese Redialing a number Relays denkin ia Relocate cs aa A REM Resetting functions Resetting services RING TOME aen Hing volume s cett et tete F nging group s acaucetane vetet ate HOO IEOFs ceteros tet RE ede S Second call ACCE PLING secca mets 34 Second layer oerte reete em t3 18 Secret busy override eeii 45 Setting your telephone ou ee 66 Seting se s 66 SMi e E 18 SIE AMT E E 18 Silent monitor NO tOne sess 45 Speaker call etes 31 Special dial tone oo 12 44 Speed dialing QIANG iani egent rie 30 saving station speed dialing 31 suffix dialing system Station number ASSIGNING 3st rer EUR IR ITO 32 deactivating display ssss 45 SUPPIESSING ssssssssee 45 Station speed dialing 2 0 0 0 ee 31 Suffix dialing automati Geri e eR SERRE DTMF tone dialing S
5. ize a Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or up to 30 sec onds after a call In this case you should not hang up You are conducting an external call Press the Consult key The LED flashes Enter the code TT If the trace is successful the transmitted data is stored by your network operator Contact your Service personnel Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence Prerequisite You have configured a PIN code gt page 49 Locking the phone The phone is in idle mode gt page 13 Enter the code Enter code telephone lock gt page 49 Unlocking the phone The phone is in idle mode gt page 13 Enter the code Enter code telephone lock gt page 49 Impe When the phone is locked a special dial tone sounds when the handset is lifted Within the System users can make calls as normal Your phone can also be locked or unlocked by an authorized party page 48 47 Privacy security Step by Step 48 Bw H oni Baer i or Locking another telephone to prevent unauthorized use If configured contact your service personnel you can lock and unlock other telephones against unauthorized access If a phone user locks his or her phone and forgets the person
6. wer proceed with 1x or 2x 4 Consult 1st call add party max five M4 consu LX Buetletc leave conference a end conference El Consult Baer remove ISDN central office party from con EEE Consult 3 H gni Emdi a ference Consultation Pu Consult ts stn no end resume 1st call j A 1 x or 2x Consul Toggle Connect P 4 Consult 3 X start three party PU Consul x conference connect caller r Control Relay on x O aj uai n only for off HiPath 3000 3t amp EJn al r7 74 Overview of functions and codes Functions Data I O Service Direct Answer Operating steps a ail Gwad onil i code gt 4 Discreet calling not for HiPath 500 2 U Balbi 88 internal Do not disturb on EXE off Door opener entrance phone call CE Bu Bos r3 eo or after 30 s g amp 5 internal open door EE Consult X Grdi FY internal enable with ring X Bru dud p int code 7 fa enable w o ring X Jl 84 p int code 7 lock Buv Ew FY internal J DTMF suffix dialing tone dialing Lu EE Consult X Bis B Hip End call or MB Release Group call leave 4 5 Jl 5 ji or oo _ JB Sin 4 y or e EEB Bu FF group 3 rejoin 4 X Bru
7. Enter the code l i or aic or Buet Enter the forwarding type you want 1 all calls 2 external calls only 32 internal calls only ann i Enter the destination number external destinations with external code Deactivating call forwarding The phone is in idle mode gt page 13 ES el Enter the code 22 Basic functions Step by Step or U or Eac or Ba Forwarding key Your service personnel can program the forwarding function on a function key on your OpenStage 10 T This forwarding action can be programmed either complete ly or incompletely Activating forwarding Prerequisite Your service personnel programmed the forwarding key completely Press the forwarding key The LED lights up The permanently programmed forwarding function is activated Prerequisite Your service personnel programmed the forwarding key incompletely Press the forwarding key The LED lights up Enter the forwarding type you want 1 all calls 2 external calls only 3 internal calls only Enter the destination number external destinations with external code Deactivating call forwarding Press the forwarding key The LED goes out 23 Basic functions Step by Step Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by service personnel or that are re ceived while another call is ongoing can be automatical ly forwar
8. Enter the five digit code Default code 00000 con tact your service personnel Enter the door opener type 1 enable with ring 2 en able w o ring you can also open the door without a doorbell ring Deactivating the door opener The phone is in idle mode page 13 Enter the code Dial the entrance telephone number Accepting a call from an answering machine You can accept a call from an answering machine if there is an answering machine connected to your sys tem and a key programmed for it on your phone con tact your service personnel The LED lights up Press the key shown 29 Enhanced phone functions Step by Step or Ei if nec 15 x or s 30 Making calls M aking calls using system speed dial numbers Prerequisite You know the system speed dial num bers consult your service personnel The phone is in idle mode gt page 13 if available Press the Speed Dial key The LED flashes Enter the code Enter a three digit speed dial number Suffix dialing If necessary you can suffixdial additional digits for example the user s extension at the end of the saved station number If this feature is configured a suffix is automatically di aled for example O for the exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys gt page 31 Lift the handset if available Pres
9. These may be internal or external users I You can only add parties to or remove them from a conference if you initiated the conference Lift the handset Call the first party Press the Consult key The LED flashes Call the second party Announce the conference Press the Consult key Enter the code The LED goes out A tone sounds every 30 seconds to indicate that a con ference is in progress If the second party does not answer Press the Consult key and wait two seconds depending on the configuration Press the Consult twice Adding up to five parties to a conference Press the Consult key The LED flashes Call the new party Announce the conference Press the Consult key Enter the code The LED goes out And so on Leaving a conference Replace the handset 37 Enhanced phone functions Step by Step HEN 2 4 oni Ed Ld Au BEES 38 Ending a conference Press the Consult key The LED flashes Enter the code The LED goes out Removing the ISDN central office party from the conference Press the Consult key The LED flashes Enter the code Activating tone dialing DTM F suffix dialing You can transmit dual tone multifrequency DTMF sig nals to control devices such as an answering machine or automatic information system You have set up a connection Press the Consult key The LED flashes Enter the code ese use the keys through
10. phone ssssssssssseeeeeenreenmennnnes FOSS TUNG cs tans using from the outside FUNCTIONS activating aeo nettes G General information o 8 Group Gallier eem acero eee 62 H Handsfree answerback Elotlifieusn n derer Hotline delayed Hunt group eei tenis Important information oo sss 3 ITORIMAUOMN e E E o 2 L LED display direct station selection keys function keys soimaa a12 Line seizure automatic 17 Location of the telephone 3 Locking all phones serine 48 Locking unlocking rissies eeens 47 70 M Mailbox uenerit e e pee 52 Making external calls sss 17 Making mobile calls 52 Making trunk calls sss 17 Malfunctions ripiripia 68 Message answering ssssssssssseee 52 deleting displaying sss 51 FOCEIVING 4o ce iios dert 52 sending sssssssssseeeee 51 MOVE TUNCTION seeen 53 Move with phone ssssseee 53 Multiple subscriber number MSN TOLWANGIOG cct tet tete 25 N Night answer ssssssssee 42 0 Open listening ia itis 16 Opening a door with a code i 28 Operating principle 13 Operational elements 10 p arkinigra Call Senao 36 Personal identification number 49 Phone caring for ssssssssssssssssee 68 cleaning ssssssssssee 68 locking another
11. Accepting a call foranother member of your team You can use your own telephone to accept calls for oth er telephones in your team even while engaged in an ongoing call To do this contact your service personnel to find out if a pickup group has been configured Prerequisite Your telephone rings briefly Lift the handset Enter the code Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that an swers the call first receives the call Saving phones for the ringing group The phone is in idle mode page 13 Enter the code Enter your internal station number Removing all telephones in a call ringing group The phone is in idle mode gt page 13 Enter the code 63 Using team functions Step by Step x s Jail ua ESMA L JU onl f2are or Deseo fa A or g PRESE YI or ay Hoi O Bue Uniform Call Distribution UCD If configured consult your service personnel you may belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on off for a service The phone is in idle mode gt page 13 Enter the code for Log on Enter your identification number Agent x contact your service personnel Enter the code for Log off Logging on and off during your shift The phone is in
12. Answering the page from the nearest telephone Lift the handset Enter the code Enter own station number 61 Using team functions Step by Step Using team functions If configured consult your service personnel your tele phone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call If configured consult your service personnel you be long to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming calls are signaled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group or group call If the LED for a programmed Hunt group key is lit the audible tone was activated for at least one group Activating The phone is in idle mode gt page 13 if available EN Press the Hunt group The LED lights up or Enter the code Deactivating The phone is in idle mode gt page 13 if available L Press the Hunt group The LED goes out or Enter the code Ds If you have deactivated the audible tone for the group you belong to you will hear a special dial tone when you lift the handset 62 Using team functions Step by Step zi
13. code Deactivating the call waiting tone The phone is in idle mode gt page 13 Enter the code Accepting call on hold Prerequisite One or more calls are on hold The phone is idle Lift the handset Enter the code Enter the trunk number 35 Enhanced phone functions Step by Step Parking a call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call EBENE Press the Consult key The LED flashes Enter the code Owy Enter the number of the park slot 0 9 and make a note of it You will hear a negative confirmation tone if the park slot number you enter is already in use Enter another one woe Replace the handset Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle oa Lift the handset Enter the code Ewy Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call I If a parked call is not picked up it is returned to the telephone from where it was parked after a specific period of time recall 36 Enhanced phone functions Step by Step E i M Conducting a conference In a conference call you can talk to as many as four oth er parties at the same time
14. for 9 05 9 05 am or 1430 for 14 30 2 30 pm If the selected language is US English contact your service personnel enter code 2 for am or 7 for pm Deleting saved reminders The phone is in idle mode gt page 13 Enter the code Using timed reminders Prerequisite You have saved a reminder page 50 The saved time arrives Your telephone rings Lift the handset and replace it again Imp If you do not answer the timed reminder it is re peated five times and then deleted More functions services Step by Step Ei Buh L1 Sending a message You can send short text messages to individual stations or groups of stations with system telephones Transmitted text messages are saved as callback re quests on OpenStage 10 T as well as on system tele phones with no display and on ISDN pulse or tone dial ing telephones Creating and sending a message The phone is in idle mode gt page 13 Enter the code Enter the internal station number of the recipient or group Select a predefined text can be changed by service per sonnel Enter the code 0 Please callback 5 FAX waiting 1 Someone is waiting 6 Dictation please 2 Appointment 7 Please come see me 3 Urgent call 8 Please make copies 4 Do not disturb 9 Ready to depart Deleting sent messages You can delete messages already sent to ensure they are not received Prerequisite The recipient has not
15. Assign station number not for U S g X Jail us Hip MSN p external Associated dialing 7 les oars p internal J Hie stn no Associated service 7 X Bed Hip internal Hip code Busy override Stn busy MEE Consult C En Ea r3 Call charge assignment account code X In ES project code if nec J ernal Call forwarding on lau lu Bac Fi 1 ca uei 85 stn no f off CFNR on CFNR off in the carrier network on laj Uni hw Six n stn no rJ Uni wy Six ji A Bm H ghi ca i external Q ghi Ba m A 4 external 7 Bo Hc eni Suet 875 external A PES in the carrier network off Gino hi lu ji Gino UH gni Bare amp ae e ok pk el xe oH Dm M ghi B det J 73 Overview of functions and codes Functions Operating steps Call park a Bll Consult X Bia ls D Bu ie unpark PEE Sic Gand D Bu Call waiting 7 p internal fJ stn busy wait 5 s Callback save IBI Callback delete J answer call Pag Change call volume xe or L Change number Owo sni ca E p own stn no uy Quo FE code amp JE A oni Conference start Pad p stn no MEE Consult ing stn no PU Consul x party does not ans
16. Bj and to transmit DTMF signals Imp Ending the call also deactivates DTMF suffix dial ing Your system may be configured so that you can start DTMF suffixdialing immediately after set ting up a connection Enhanced phone functions Step by Step es or E H osi Baer or 2 i M Recording calls If configured contact your service personnel for de tails you can record an active call Prerequisite You are conducting a call if available Press the Recording key The LED lights up Press the Consult key The LED flashes Enter the code You and the other party hear an announcement that re cording has started and as long as recording is still run ning you hear an acoustic signal approx every 15 sec onds Impe During recording it is not possible to add further call parties Stopping recording if available Press the Recording key which lights up The LED goes out Press the Consult key The LED flashes Press the Consult key The LED goes out Listening to a recording Playback of the recording depends on the voice record ing system used see the associated user guide or gt page 52 39 Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured contact your ser vice personnel you can use a speaker call announce ment page 62 to announce a
17. Documentation HiPath 500 HiPath 3000 OpenStage 10 T User Guide Important information Important information Never open the telephone or a key module Should you en counter any problems contact your service personnel Use only original Siemens accessories The use of other accessories may be hazardous and will render the warranty and the CE marking invalid Trademarks CE The device conforms to the EU directive 1999 5 EC as at tested by the CE marking ba All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the lo cal authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environ ment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equip ment which is installed and sold in the countries of the Eu ropean Union and is covered by the directive 2002 96 EC Countries outside the European Union may impose other regulations regarding the disposal of electrical and elec tronic equipment Important infor
18. Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the en trance telephone and to activate a door opener If you have the proper authorization consult your ser vice personnel you can allow visitors to activate the door opener themselves by entering a five digit code using a DTMF transmitter or installed keypad Speaking to visitors via the entrance telephone Prerequisite Your telephone rings oe Lift the handset within thirty seconds You are connect ed to the entrance telephone immediately or Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone if available EBENE Press the Door opener key or EE Press the Consult key The LED flashes x lgJ ua Enter the code Ei Dial the entrance telephone number Opening the door with a code at the door P After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded 28 Enhanced phone functions Step by Step tee 1 3 Enu mnm zi Activating the door opener The phone is in idle mode page 13 Enter the code Dial the entrance telephone number
19. al lock code you can use this function to unlock the phone The phone is in idle mode gt page 13 Enter the code Enter the internal station number of the phone you wish to lock unlock Enter the code to lock the phone Enter the code to unlock the phone Privacy security Step by Step iS cS Saving your PIN Enter a personal code to use the functions e for protecting your phone against unauthorized use gt page 47 e for using another telephone like your own gt page 52 e for changing a number gt page 53 You can save this code Impe If you forget your code contact your service per sonnel Your code can be reset to 00000 Your phone can also be locked or unlocked by an authorized party page 48 The phone is in idle mode page 13 Enter the code Enter the current five digit PIN If you have not yet set a PIN use 00000 the first time Enter the new PIN Re enter the new PIN 49 More functions services Step by Step 50 Bate or Fas M ore functions services Appointments function You can configure your phone to call you to remind you about an appointment You must save the relevant time of the call for this You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily re curring appointment Saving appointments The phone is in idle mode gt page 13 Enter the code Enter a 4 digit time such as 0905
20. aller ID suppression ooo eee eee 45 Calling a second party 2 ee 20 Calls HECOMGING ee DE 39 Calls in queue nissin 64 Caring for your telephone 68 CE marking ascia eset t es 2 Central telephone lock Change number Changed phone 53 Cleaning your phone 68 Conference eet 20 Connection setup automatic ssssssssssseee 32 Connection setup automatic 32 Consultati h treten 20 Control relays s s s 60 D D tails d axiti m nete cts a ae are 53 Dialing internal external calls 17 on hock dialing sss 17 with DDS keys ssssssssse 18 with speed dialing ssssss 30 with the dialing aid ssssus 33 Dialing internal calls ssus 17 Dialing numbers dialing the last number 18 USING redial cti eus 18 Direct inward system access DISA 56 DISA c cce e E 56 Discreet calling 32 Distributing calls 64 Do not disturb 44 Door release o c 29 E Entrance telephone ou ccc eee 28 External code 69 Index F Fax detallS iit tee e ES 53 Forwarding MSN Ibi CO racemis ttes 25 multiple subscriber number MSN 25 Forwarding key n se Forwarding MSN in CO 5 Function keys sss Functions activating deactivating for another tele
21. an prevent automatic call wait ing page 35 If this feature is configured contact your service personnel you will immediately hear the ring tone Busy override joining a call in progress This function is only available if it has been configured by the service technician contact your service person nel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Press the Consult key The LED flashes Enter the code The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Num ber or name You can now start talking 41 Enhanced phone functions Step by Step 42 Ei or Using night answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by ser vice personnel 2 standard night answer service or by you temporary night answer service Activating The phone is in idle mode page 13 Enter the code Enter the destination number within 5 seconds temporary night answer service Enter the code or make no entry standard night an Swer service Deactivating The phone is in idle mode gt page 13 Enter th
22. call in progress to a group of users gt page 31 After a member of the group has accepted the call re quest you can transfer the waiting party Prerequisite You are conducting a call EBENE Press the Consult key The LED flashes Enter the code m Enter the group s station number 4 Announce the call You are connected to a member of the group when this party accepts the call wow Replace the handset IM If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall Send trunk flash not for HiPath 500 To activate ISDN type services and features through the network carrier s analog trunks or those of other com munications platforms such as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Prerequisite You have set up an external connection via an analog line EBENE Press the Consult key The LED flashes X BBi JO Enter the code Enter the service code and or telephone number 40 Enhanced phone functions Step by Step If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until the busy tone is followed by the ring tone The called party can then respond page 34 Impe The called party c
23. can be activated via codes IE Codes that activate functions are always preced ed by the star key whereas codes that deacti vate delete functions always start with the pound key Making settings in idle mode Example Your phone is in idle mode Enter the code to activate the Do not disturb feature The speaker key lights up when you start programming and goes out when the operation is over n some situations an acoustic signal is also output Activating functions during a call Example You are conducting a consultation call and would like to toggle between the two parties Press the Consult key Enter the code An overview of the most important procedures and de fault codes is provided in the appendix to this user guide gt page 73 Default codes are also specified in the descriptions in the main part of this user guide IIl Default codes can be modified by your service personnel 13 Getting to know your OpenStage phone Step by Step 14 Using function keys Your service personnel can program the three function keys with frequently used functions You can activate a function by simply pressing the relevant key if permit ted by the current situation For more information see page 11 Example Your phone is in idle mode Press the DoNotDisturb key The LED lights up Do not disturb is active Basic functions Step by Step won if nec or L Bas
24. ction The telephones are in idle state The following procedure is carried out on the new phone The phone is in idle mode page 13 Enter the code Enter own station number Enter code telephone lock gt page 49 Not necessary if you have not set a code Enter the code Impe You can however connect your phone to a differ ent port and then carry out the procedure Fax details and message on answering machine If there is a fax machine or answering machine connect ed to your system and the Fax service key is pro grammed on your phone this key lights up when a fax or message is received Deactivating signaling Press the flashing key Fax service The LED goes out 53 More functions services Step by Step Resetting services and functions system w ide cancellation for a telephone A general reset procedure is available for initiated func tions The following functions are deleted if enabled e Forwarding on e Advisory msg on e Ringing group on e Hunt group off e Suppress call ID e Call waiting tone off e Do not disturb on e Ringer cutoff on e Received messages e View callbacks The phone is in idle mode gt page 13 Enter the code 54 More functions services Step by Step Activating functions for another telephone If configured contact your service personnel you can activate and deactivate the following functions for other phones associated service
25. ded to a specified telephone The phone is in idle mode gt page 13 Enter the code am ri Enter the destination number e Enter the internal station number for internal desti nations e Enter the external code and the external station number for external destinations Deactivating call forwarding no reply The phone is in idle mode gt page 13 HoUgi Ewy 5iu Enter the code 24 Basic functions Step by Step ru or Bate or Bucs zi m or Bate or Baer Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured contact your ser vice personnel you can forward calls to your assigned multiple subscriber number MSN DID number direct ly within the carrier network For example you can forward your phone line to your home phone after business hours The phone is in idle mode gt page 13 Enter the code Enter the forwarding type you want 1 immediate 2 on no answer 3 on busy Enter the destination number without the external code Deactivating call forwarding The phone is in idle mode gt page 13 Enter the code Enter the activated call forwarding type 1 immediate 2 on no answer 3 on busy 25 Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers This also applies for external calls via ISDN
26. e Do not disturb code 97 97 gt page 44 e Call forwarding code 11 12 13 1 gt page 22 e Lock and unlock phone code 66 66 gt page 47 e Ringing group code 81 81 gt page 63 e Group call code 85 85 gt page 62 e Reset services and functions code 0 gt page 54 e Control relays code 90 90 gt page 60 e Night answer code 44 44 gt page 42 e Timed reminders code 46 46 gt page 50 The phone is in idle mode gt page 13 Enter the code Enter the internal station number of the phone where you wish to activate the function Enter a code such as 97 for Do not disturb on and a procedure if necessary 55 More functions services Step by Step Using system functions from outside DISA direct inw ard system access If configured contact your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions e Reset services and functions code 0 gt page 54 e Call forwarding code 11 12 13 1 gt page 22 e Lock and unlock phone code 66 66 gt page 47 e Save your PIN code 93 gt page 49 e Send a message code 68 68 gt page 51 e Ringing group code 81 81 gt page 63 e Group call code 85 85 gt page 62 e Caller ID suppression code 86 86 gt page 45 e Open door code 61 gt page 28 e Release do
27. e code Service personnel can also configure an automatic night answer service The automatic night answer ser vice activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above Displaying and assigning call charges Step by Step Displaying and assigning call charges Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel have defined ac count codes for you Lift the handset Enter the code Enter the account code Press the key shown must be configured consult your service personnel Enter the external phone number gt You can also enter the account code during an external call 43 Privacy security Step by Step Privacy security Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external call ers are connected to another phone which you can specify contact your service personnel Activating The phone is in idle mode page 13 Enter the code Deactivating The phone is in idle mode page 13 Enter the code I When you lift the handset you will hear a special tone continuous buzzing reminding you that Do not disturb is activated Authorized internal calle
28. e function is activated There is a call on the line 1 In this manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the cor responding sections of the manual M ailbox Depending on your communication platform and its configuration contact your service personnel you can use the mailbox key to access incoming messages and messages from services such as HiPath Xpressions M essages In idle mode the following signals alert you to the presence of a new mes sage e The LED on the Mailbox key lights up e A special tone continuous buzzing or an announcement is audible when you lift the handset Ip For a description of how to edit the entries gt page 52 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived To play back your voicemail follow the instructions Getting to know your OpenStage phone Step by Step pars pn W A Calling functions Your communication system dynamically customizes its extensive range of functions depending on the given situation You can activate the functions available on your OpenStage 10 T via the individually programmed function keys and or with an appropriate code Using codes All communication system functions
29. ean Ba r7 Night answer on x 4 oni onil fi Night answer off H Juan oni Ip Use mailbox or Pad J Is Btu v Baer 4 J L 1 Mailbox Use phone like your own 78 4 lI i lp a mI internal p code J Copyright Siemens Enterprise Communications GmbH amp Co KG Hofmannstr 51 80200 M nchen Deutschland Siemens Enterprise Communications GmbH amp Co KG is a Trademark Licensee of Siemens AG Reference No A31003 S2000 U121 2 7619 The information provided in this document contains merely general descriptions or char acteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH amp Co KG All other company brand product and ser vice names are trademarks or registered trademarks of their respective holders
30. eem d peace pps peg bee ERR E EN 8 Intended tse x e reete qute ed eap Rs E Ris 9 Telephone type 6 26 tee 9 Team TUrl COPS sasecn gales aguas sc bo ze paced he ae ced hehe 9 Getting to know your OpenStage phone 10 The user interface of your OpenStage 10 T 04 10 Keys s Ludus s dre e EA ERN EE NE ee dee Nd e REP 11 Audio key S ab ei assess ise ce ductum rectum m Dee RS Wende War RUE wel 11 FUNCTION Keys xau wan eget ue dde bine bee A oe ee an 11 Mailbox succo antia aaar pae ab ee PRA ge Po be Pee Pe Ee 12 MESSAGES ua ee Ed ce ee ten Sees EHI RE TR ead 12 Moilcerall z 243i cue ds aGe nad ER RE aa eh Peder REN 12 Calling f rictions Js 2 as p eco tor os ovals e e opu ete dele 13 WSING CODES usa den i eee Roe ACE A ok GAPE AIDS 13 Using function Keys iilis 14 Basic THE HOD aues aye es ooi quoa d npa E 15 Answerlng calls i 58 eztiees tie apt ta DER Od Rn RE dea 15 Answering a call via the handset llle 15 Open listening in the room during a call liliis 16 Making calls eec EE EXE DURER E RE RE 17 Dial esu n conexa ed vado eed Was Bae ale ER des 17 Ortiook dialiligi o atte ette e Qnae doa d CR Lon 17 Dialing with DDS keys 2 0 eee 18 Redialing a number iims epa ea 0 00 cece eee ee 18 Endirig a call 42 2 x hg deb doe oh EPI NURSE EEEERe aL 18 Rej cting calS PEE 19 Turning the microphone on and off 2 0 eee eee 19 Calling a second party consultation
31. er key The LED goes out Basic functions Step by Step or um Making calls Dial Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset if available Press the Release key On hook dialing Internal calls Enter the station number External calls Enter the external code and the station number iE Your system may also be programmed so that you have to press the internal key before you dial an internal number To call an external party you have to enter an ex ternal code before dialing the party s telephone number Prime Line is not active contact your service personnel The other party answers with speaker Lift the handset The called party does not answer or is busy Press the speaker key The LED goes out if available Press the Release key 17 Basic functions Step by Step Dialing with DDS keys Prerequisite Repdial keys are programmed on your phone EE Press the key with a saved number If the number is saved on the second layer press the shift key first mp You can press the DDS key during a call and au tomatically initiate a callback page 20 Redialing a number The last external station number dialed is automatically saved Imp If this feature is configured contact your service personnel account codes en
32. esired tone is set 66 Testing the phone Step by Step Testing the phone Phone functions testing You can test your phone s functionality The phone is in idle mode page 13 Enter the code If everything is functioning correctly all LEDs on the phone light up and e the ring tone is audible 67 Fixing problems 68 Fixing problems Contact partner in the case of problems Contact your service personnel if a fault persists for more than five min utes for example Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your tele phone When you lift the handset you will hear a special tone If so deac tivate it gt page 44 You cannot dial an external number Check whether your telephone is locked When you lift the handset you will hear a special tone If so unlock your phone page 47 To correct any other problems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer Service Caring for your telephone e Never allow the telephone to come into contact with coloring oily or aggressive agents e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e fthe telephone is very dirty clean it with a diluted neutral cleaner con taining surfactants such as a dish detergent After
33. exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who did not answer has conducted another call Imp When configured contact your service person nel all callback requests are automatically delet ed over night Storing a callback Prerequisite You have reached a busy line or no one answers if available EE Press the Callback key The LED lights up or Press the Consult key The LED flashes __ Enter the code Accepting a callback Prerequisite A callback was saved Your telephone rings Lift the handset aya You hear a ring tone Deleting saved callbacks all if available L Press the Callback key The LED goes out or Enter the code 26 Enhanced phone functions Step by Step er LX Si S zi Enhanced phone functions Answ ering calls Accepting a specific call for your colleague You hear another telephone ring Lift the handset Enter the code Enter the number of the ringing telephone Ip Accepting a call in a team page 63 Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement You can answer directly via the handset Lift the handset and answer the call gt Placing a speaker call to a colleague gt page 31 27
34. ic functions i Please read the introductory chapter Getting to know your OpenStage phone gt page 10 care fully before performing any of the steps de scribed here on your phone Answering calls Your OpenStage phone rings with the tone signal set when an incoming call is received e When you receive an internal call your telephone rings once every four seconds single tone se quence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance tele phone your telephone rings three times in rapid succession every four seconds triple tone se quence e lf acallis waiting you hear a short tone beep every six seconds Tl Your service personnel can adjust the ring ca dence for external and internal calls for you In other words different ring cadences can be set for different internal callers Answering a call via the handset The phone is ringing Lift the handset Set the call volume Keep pressing the key until the de sired volume is set 15 Basic functions Step by Step 16 Open listening in the room during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating Press the speaker key The LED lights up Deactivating Press the speak
35. idle mode page 13 Enter the code for Not available Enter the code for Available Activating deactivating work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is ex cluded from call distribution for a set period or until you log back on You have or had a connection Enter the code for Work on The phone is in idle mode gt page 13 Enter the code for Work off Using team functions Step by Step 2 4 oni Ju oni or or H onil O f oni Turning the night service on and off for UCD The phone is in idle mode gt page 13 Enter the code for UCD night on depending on the configuration Press the key shown Enter the station number Enter the code for UCD night off 65 Individual phone configuration Step by Step Individual phone configuration Adjusting audio settings Adjusting the receiving volume during a call You are conducting a call or Raise or lower the volume Keep pressing the keys until the desired tone is set Adjusting the ring volume or Press one of the keys shown in idle mode a Press the key shown or Raise or lower the volume Keep pressing the key until the desired volume is set Adjusting the ring tone or Press one of the keys shown in idle mode Press the key shown or To adjust the ring tone Keep pressing the keys until the d
36. interrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Lift the handset and replace it again 59 More functions services Step by Step Controlling relays only for HiPath 3000 If this function has been configured contact your ser vice personnel you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can ac tivate and deactivate them manually them or configure them to activate and deactivate automatically after tim eout Activating The phone is in idle mode page 13 Enter the code jos Enter the relay Deactivating The phone is in idle mode page 13 Enter the code raj i Enter the relay 60 More functions services Step by Step vo P Paging persons not for U S not for HiPath 500 If radio paging equipment PSE is connected to your system contact your service personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This person can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have en abled a ringing group gt page 63 call forwarding gt page 22 or call forwarding no answer to the internal station number of your PSE A call request is signaled automatically
37. it two seconds or depending on the configuration Press the Consult twice Switching to the held party alternating iz i M Press the Consult key Enter the code The LED continues to flash Combine the calling parties into a three party conference Press the Consult key Enter the code The LED goes out Allowing call partners to continue a conference after you exit wzw Replace the handset I For more information on conferences see gt page 37 20 Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Press the Consult key The LED flashes Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset 21 Basic functions Step by Step Call forw arding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system mp When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your service per sonnel you can also forward calls to this desti nation Destinations fax 870 DID 871 fax DID 872 The phone is in idle mode gt page 13 x Jf
38. l or place it on hold and resume the call later on You can block the second call or the signal tone 3 page 35 Prerequisite You are engaged in a phone call and hear a tone every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset YQ Placing the first call on hold and answering the second call EEE Press the Consult key The LED flashes Enter the code You are immediately connected to the second caller The first party is placed on hold Ending the second call and resuming the first one EE Press the Consult key and wait two seconds or depending on the configuration EBENE Press the Consult twice 34 Enhanced phone functions Step by Step or X Juden pars zi Preventing and allow ing call waiting automatic camp on If this function has been configured ask your service personnel you can prevent or allow a second call page 34 from being signaled by automatic camp on during an ongoing call The phone is in idle mode page 13 Enter the code for Call wait term off enter the code for Call wait term on Turning the call waiting tone on and off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Activating the call waiting tone The phone is in idle mode page 13 Enter the
39. llow automatic camp on X gi SJ O m camp on tone on BelO r3 camp on tone off Silent monitor not for HiPath 500 Speaker call X _ Bruv oars J x Bm ella us 88 internal X Jl n Hi internal fJ YY Speed dial system dial 77 MMB Speed Dial F 000 999 or e U IDa 000 999 station dial 477 EEE Speed Dial P 0 9 o gt U oul FF 0 9 station save Ou Dave 0 9 ji p external 7 Suppress on LX Biden r3 call ID off JB Jl r3 PE Tel data service lt i Consult L 4oni RSH Timed save reminder delete reminder p time e g 0905 JJ LE Holm r7 Answer timed reminder b 47 a Trace call not for U S lt mm Consult X JB oni TI Overview of functions and codes Functions Transfer call Trunk flash after a speaker call announcement in a group not for HiPath 500 we Operating steps wa EE Consulti stn no sya Q unconsule X Bl0 FF group r1 s Pag III Consult X Bulla p UCD Log on at the begin ning of a shift jan D f n code Ji agotak 2 Neale Ma Log off work H Jug Ba Log on work x Jun ga r7 Work time on e or s3 L IMs D Ba r3 Work time off J
40. mation Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Internet based documentation This and other documentation can be found on the Internet at htt p www enterprise communications siemens com gt 0 Products gt Phones amp Clients gt select product gt Downloads view and print documentation in PDF format you require Acrobat Reader free software h p www adobe com e chnical notes current information about firmware updates frequently ked questions and lots more can be found on the web at as h p wiki siemens enterprise com Contents Contents Important Infor allo suco ck err Er s 2 Tradematks isis kr oie x eR Ies ker Pi eed xd 2 Location of the telephone 0000000 e eee eee 3 Internet based documentation 0 000000 e eee eee 3 General information 6 2cccaseccsend eee ERR na 8 About THIS MANUAl s ess anb nao pe diete eth tee ented etos Rie edat 8 SENICE i uie Races a
41. ner for information on how to upgrade This user guide is intended to help you familiarize yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone Imp For your own protection please read the section dealing with safety in detail Follow the safety instructions carefully in order to avoid en dangering yourself or other persons and to prevent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Refer ence Guide contains quick and reliable explanations of frequently used functions Service mie gt The Siemens service department can only help you if you experi ence problems or defects with the phone Should you have any questions regarding operation your specialist retailer or network administrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the ser vice number for
42. or opener code 89 89 gt page 29 e Control relays code 90 90 gt page 60 e Do not disturb code 97 97 gt page 44 e Dial using speed dial code 7 gt page 30 e Associated service code 83 gt page 55 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number contact your service personnel Wait for the continuous tone if necessary switch phone to tone dialing and enter the internal number as signed to you and the corresponding PIN E Enter the code only required if programmed in the sys tem 56 More functions services Step by Step or zi Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones Dial the external number Ill You can only perform one function establish one outgoing connection at a time The connection is cleared as soon as the function is successfully activated In the case of an external external call the con nection is cleared as soon as one of the call part ners hangs up 57 More functions services Step by Step Controlling Connected Computers or Their Programs Tel Data Service If this function has been configured contact your ser vice personnel you can control connected compu
43. ot for U S 47 Locking the telephone to prevent unauthorized use 47 Locking another telephone to prevent unauthorized use 48 Saving your PIN ue eite Dot ae Cep RE A DEG RR P 49 More functions services ss eene 50 Appointments function 0 0 0 0 00 ee eee 50 Saving appointments 0 2 0 0 eee 50 Using timed reminders 000 20000 e eee eee eee 50 Sending amessage 2 eae 51 Creating and sending a message 0 000 iiis 51 Editing incoming messageS 0 00 cee eee 52 Using another telephone like your own fora call 52 Changing a number after exchanging moving relocating a phone 53 Fax details and message on answering machine 53 Resetting services and functions system wide cancellation for atelephone 05 54 Activating functions for another telephone 55 Using system functions from outside DISA direct inward system access noan aunan uaaa aaaea aaa 56 Controlling Connected Computers or Their Programs Tel Data Service 58 Communicating with PC applications over a CSTA interface 59 Controlling relays only for HiPath 3000 0 60 Paging persons not for U S not for HiPath 500 61 Using team functions pis vena RR Rr Ra 62 Activating deactivating a group call illii seins 62 Accepting a call for another member of yourteam
44. rs automatically override the DND feature after five seconds Privacy security Step by Step 7 lud esi oni zi Caller ID suppression You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it Activating The phone is in idle mode gt page 13 Enter the code Deactivating The phone is in idle mode page 13 Enter the code Impe Your service personnel can activate deactivate caller ID suppression for all phones Silent Monitor not for HiPath 500 When configured ask responsible service personnel you can join in an on going call conducted by an internal user and monitor silently and unnoticed Lift the handset Enter the code Enter your internal station number 45 Privacy security Step by Step 46 Y Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Lift the handset and leave it directed towards the noise Source Enter the code Deactivating the telephone to be monitored Replace the handset Monitoring the room Lift the handset Enter the internal station number of the phone located in the room that you wish to monitor Privacy security Step by Step d Si
45. s the Speed Dial key The LED flashes Enter the code Press the key shown Press the required speed dial key Enhanced phone functions Step by Step l ee X Js Jn Ely Configure a speed dial key You can program the keys to with ten external phone numbers The phone is in idle mode gt page 13 Enter the code Press the key shown Press the required speed dial key First enter the external code and then the external sta tion number wait approx 5 seconds Talking to your colleague with a speaker call You can make a loudspeaker announcement to an inter nal user with a system telephone without any action on their part Lift the handset Enter the code Enter the station number 31 Enhanced phone functions Step by Step Talking to your colleague with discreet calling notfor HiPath 500 If this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with display You can listen in unnoticed and speak to the internal user without being overheard by the other party dis creet calling The phone is in idle mode page 13 A Bwy Hoil Sik Enter the code LLLI W Enter your internal station number I Your service personnel can protect your tele phone against discreet calling Automatic connection setup hotline If this function is configured contact your service per sonnel the
46. system automatically sets up a connection to a preset internal or external destination 4 Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Assigning a station number not for U S If this function has been configured contact your ser vice personnel you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on he called party s display Lift the handset Pad x s atu Enter the code Enter the DID number you wish to use m m Lj v mum m E Lj Dial the external number 32 Enhanced phone functions Step by Step Associated dialing dialing aid f this function has been configured contact your ser vice personnel you can use a dialing aid to dial num bers and set up calls for your telephone oa Lift the handset Enter the code ann ri Enter the internal number of the party for whom you want to dial mum ri Enter the number you wish to dial external with exter nal code 33 Enhanced phone functions Step by Step During a call Using call waiting second call Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first cal
47. tered are also saved gt page 43 You can redial them simply by pressing a key Prerequisite The Redial key is programmed on your telephone 4 Lift the handset EN Press the Redial key Da On a multi line phone the last number dialed on the primary line is always saved Ending a call wow Replace the handset h or if available EN Press the Release key 18 Basic functions Step by Step NN Rejecting calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone contact your service personnel The phone is ringing if available Press the Release key If a call cannot be rejected your telephone will continue to ring Turning the microphone on and off You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office You are conducting a call if available Press the Microphone key The LED lights up Press the Microphone key The LED goes out The microphone is reactivated 19 Basic functions Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Prerequisite The Consult key is configured on your phone EBENE Press the Consult key The LED flashes P Call the second party Returning to the first party Press the Consult key and wa
48. ters or programs running on them such as hotel services or information systems from your telephone Prerequisite You have set up a connection EBENE Press the Consult key The LED flashes Enter the code Press the key shown The lamp is flashing Enter the code For entering data you are guided by the connected computer However depending on configuration con tact your service personnel you must activate your en tries in one of the following ways Inputs in en bloc mode n Bwy Enter data Complete your entry or Inputs in online mode The connected computer processes your entries direct ly Enter the code 3E Enter data 58 More functions services Step by Step EE or 2 4 oni Ewe osi Ei Communicating with PC applications over a CSTA interface If configured contact your service personnel you can use your phone to communicate with PC applications CSTA Computer Supported Telecommunications Applications Information is sent to the application and received from the application via acoustic signaling if available Press the Data I O key Enter the code Enter the three digit ID for the application you wish to control Use the relevant keys to communicate with the applica tion Temporarily interrupting communication with the application The phone is ringing You answer the call The Data I O key flashes Communication to the appli cation is automatically
49. ur OpenStage 10 T Wall mounting P Getting to know your OpenStage phone Keys Audio keys e E Function when key is pressed Set the volume lower page 66 Turn speaker on off with red LED key page 16 Set the volume higher page 66 Function keys Your OpenStage 10 T features three function keys that can be pro grammed with functions or station numbers by your service personnel E Function keys Depending on how they are programmed you can use the keys as e function keys repdial keys e trunk keys Label strips and transparent cover Ip You can program all programmable keys except Shift on two levels The Shift key must be configured for this and extend ed key functionality must be active contact your service person nel In addition to functions and procedures external phone numbers and internal numbers can also be saved without LED display on the second level Impe Your service personnel can customize the default assignment in line with your needs and requirements once the order has been placed The status of a function is shown by the LED on the corresponding func tion key 11 Getting to know your OpenStage phone 12 Meaning of LED displays on function keys and DSS keys Meaning of function key Meaning of DSS key Off The function is deactivated The line is free Flashing The function is in use The line is busy On Th
50. v Six J or o _ Bu Sin JL n or eX BuSS p group J Hotline os Make calls 7 p stn no Message send 3 Gond Bu Hi internal D Bw Jl delete sent 4 Jlgs B e r3 call sender J H less B1B or 4 ji L 1 Mailbox delete received H Iss B u Ja jp 75 Overview of functions and codes Functions Microphone Night answer deactivate activate temporary on standard on Operating steps HE Microphone 3 L Microphone Ut ohi oni E internal J U gni Hgni X Bf off 3t Hono r7 Phone lock 3 Emo Hip code unlock 3 JI p code central lock Bm asi 888 internal C central unlock X Bm H oni et 8 5 internal Phone test x JB 4 oni Record call lt 2 E Consult X H anil Bw B aes Redial 7 WEB Redial Reject calls EH Release Reset services amp Ja n L Bula Hip internal 7 Ringing group on off H lel j Room on Pag 1 4 Monitor off monitor 7 i internal Save PIN p old code HE 2x new code 76 Overview of functions and codes Functions Second call end 1st call accept 2nd call Call waiting end resume first call Operating steps e EE Consulti 1x or 2x consult prevent automatic camp on H juni JD fi a
51. wards remove all traces of the cleaner with a damp cloth using water only e Never use aggressive or alcohol based cleansers on plastic parts The use of scouring agents is also forbidden Index A AQEMTS e 64 Announcement ssssssssssseee 31 Answering machine s sss 53 call pickup nosses 29 Assigning a DID number 32 Associated dialing dialing aid 33 Associated service siie 55 Audio keys sssrinin 11 Automatic camp on preventing and allowing 35 Automatic connection setup 32 Automatic line seizure s sss 17 B Busy override sssi 41 45 C Call accepting uec t e bie aet 15 accepting from the answering machine 29 accepting group 63 answering Er 15 distributing 64 entrance phone 28 forwarding 22 parkingi e M 36 pickup directed ssssssssse 27 Keep 1 19 28 retrieving from park sssi 35 36 TRANSITIONING cete etes 21 Call charge assignment s 43 Call forwarding sss 22 MSN in CO 25 Call volume nasisisi 15 66 Call waiting rnana 41 accepting eriin iin 34 allowing ssssssssee 35 Preventing eet reete tr poe nes 35 Call waiting camp on iro rop e 35 Call waiting on off eres 35 Call waiting tone on off ee 35 Callback etes 26 C
52. yet accepted a sent message The phone is in idle mode gt page 13 Enter the code Impe Texts sent to groups can only be deleted by the originator 51 More functions services Step by Step Editing incoming messages Pay attention to the notes on page 12 Calling the sender 4 Lift the handset if available L 1 Press the Mailbox key or 3 JE BuBa Enter the code A connection is set up to the party who sent the mes sage Deleting messages The phone is in idle mode page 13 E Gnd Bu fave Enter the code All incoming messages are deleted Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call The phone is in idle mode gt page 13 Enter the code Enter the number of the other user Enter the other user s lock code m Dial the external number This state is canceled as soon as the call is ended 52 More functions services Step by Step Iun eni L1 IZ Ei zi H Ema si ui Im L1 Changing a number after exchanging moving relocating a phone When configured consult your service personnel you can move your number to any other phone Your phone to date is then assigned the old number of your new phone the number including phone settings e g programmed keys are exchanged Prerequisite Your old and new telephone are the first telephones at each conne
53. your country General information Intended use The OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall Any other use is regarded as unauthorized Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your communications platform can be obtained from your service technician Please have this information ready when you contact our service depart ment regarding faults or problems with the product Team functions To increase the efficiency of telephony your service personnel can config ure various Team functions such as pickup groups hunt groups and call distribution groups Getting to know your OpenStage phone 10 Getting to know your OpenStage phone The following sections describe the most frequently used operating ele ments on your OpenStage phone The user interface of your OpenStage 10T You can make and receive calls as normal using the handset Loudspeaker for open listening The function keys can be programmed with station numbers and func tions by your service personnel page 11 Audio keys are also available allowing you to optimally configure the audio features on your telephone page 11 The keypad is provided for input of phone numbers codes Properties of yo
54. ystem speed dialing System wide cancellation 54 T Tel data service siie 58 Telephone loGkibigis iier tends locking unlocking settings Telephone test Temporary phone ssassn Testing the telephone Text ansWehing siae rmn iiis 52 l C6IVIDQg cos nice tnr est npn 52 Text message deleting displaying ssss 51 SENANG sca n Bem 51 Three party conference sss 20 Timed reminder s s s 50 Timed reminder answering 50 TOGGIE COMME CE uiti teens 20 TOME iAlIN Gis cesses t s 38 Tone dialing DTMF dialing 38 Trace call kei 47 Transfer call 21 Troubleshooting scicca 68 Trunk flash cerieisa 40 U n Index V Variable call forwarding 22 Volume A O 11 W Work time noiiire 64 72 Overview of functions and codes Overview of functions and codes The following table lists all available functions If configured contact your service person nel you can activate functions by entering a code or pressing a function key Functions Operating steps Accept directed l O Bd Ee nena call mem X Set Chas Accept call on hold 7 3 leJ Ba p trunk no Adjust ring tone L2 or L 1 C or C Answer Call os oe for HiPath 500 2 UJ sS interna
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