APC Smart-UPS VT
Contents
1. 28 Determine if you need a replacement part 28 Return parts to APC 28 Store the batteries and the UPS system 29 Replace a Network Management Card 31 Replace a battery module 31 Troubleshooting 37 Status and Alarm Messages 37 Display messages 37 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 3 Safety Warning All safety instructions in the Safety Sheet 990 2822 shall be read understood and followed prior to handling using the system Failure to do so could result in equipment damage serious injury or death For safety reasons the trained user is only allowed to operate the display and replace the following components Network Management Card with temperature sensor training necessary Battery Module training necessary 4 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Overview User Interface Interface area The four LEDs to the left of the display indicate the operational status of t2. 8 Optional parallel operation 8 Single System without External Bypass Panel 9 Turn into internal bypass 9 Turn into normal operation 10 Perform a total power off 11 Perform a restart 12 Single System with External Bypass Panel 13 Turn into external maintenance bypass 13 Turn into normal operation from external maintenance bypass 14 Perform a total power off 14 Perform a restart 15 Parallel System 16 Turn into external maintenance bypass 16 Turn into normal operation from external maintenance bypass 17 Perform a total power off 18 Perform a restart 18 Isolate one
3. 990 3045 Installation MBP CAN I O Board 990 2873 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Find Updates to this Manual You can check for updates to this manual on www apc com Contents Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V i Safety 3 Overview 4 User Interface 4 Interface area 4 Display interface 4 Menu tree 6 Operation 8 Modes 8 Normal operation 8 Battery operation 8 Internal bypass operation 8 External maintenance bypass operation
4. From the UPS Check that the yellow BYPASS LED is illuminated and the green LOAD ON LED is illuminated From the external MBP Turn the bypass switch Q3 to position O OFF If the UPS has not returned to normal From the UPS Turn out of bypass from the display via Control gt UPS out of bypass gt Yes UPS out of bypass From the UPS Check that the UPS is in normal operation The yellow BYPASS LED turns off and the green LOAD ON LED remains illuminated Perform a total power off Note In order to carry out this procedure the load supported by the UPS must be turned off Check that the load which is supported by the UPS is turned OFF From the UPS Turn load OFF from the display via Control gt Turn Load Off gt Yes Turn Load Off From the external MBP Turn the output switch Q2 to position O OFF From the external MBP Turn the input switch Q1 to position O OFF From the XR Enclosure s if available Set the DC disconnect switch to position OFF From the UPS Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 15 Perform a restart Warning Only trained personnel familiar with the c
5. Current on all phases Utility mains current A bypass current A and output current A for each phase kVA and kW Apparent power kVA and real power kW generated by the UPS and the connected load Frequencies Utility mains frequency bypass frequency and output frequency in Hertz Hz Load and batteries Load Percentage of the load in relation to the total UPS capacity Bat Voltage Shows either the positive or negative half of the battery voltage the lower value of the two will appear Bat Cap Percentage charge on the batteries in relation to the total battery capacity Runtime The predicted runtime at the present load Turn Load On Press Use Confirm Turn Load OFF NO Abort YES Turn Load ON Use Press Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 23 View Logging View the 100 most recent UPS log events and view the logged details of the events such as date time of occurrence and event number From the Overview Screen press ENTER Go to Logging by using the UP DOWN navigation keys and press ENTER Go to View Log by using the UP DOWN navigation keys and press ENTER Go to On Line by using the UP DOWN navigation keys and press ENTER The top line states date time and event number Lines 2 3 and 4 ar
6. operation is illuminated From the external MBP Turn the output switch Q2 of the UPS to be turned into normal operation to position ON From the UPS Turn load ON from the display on the UPS to be turned into normal operation via Control gt Turn Load on gt Yes turn Load on From the UPS Press ESC two times to get back to the Overview Screen From the UPS On each Overview Screen check that the load percentage of the UPS units is approximately the same Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 21 Single and Parallel Systems Turn load off on via the display interface Warning Disconnecting the UPS output to the load does NOT de energize the UPS Always follow the total power off procedure if you need to de energize the UPS in emergency situations see the section How to perform a total power off under respectively Single System without External Bypass Panel Single System with External Bypass Panel and Parallel System Turn Load off Disconnect the UPS output to the load equipment From the Overview Screen press ENTER Go to Control by using the UP DOWN navigation keys and press ENTER Go to Turn Load Off by using the UP DOWN navigation keys and press ENTER Go to YES Turn Load OFF by using the UP DOWN navigation keys and press ENTER If the UPS is running in parallel operation this procedure must be carried
7. From the UPS Turn the UPS units out of bypass from the display via Control gt UPS out of bypass gt Yes UPS out of bypass Perform a total power off Note In order to carry out this procedure the load supported by the UPS must be turned off Check that the load which is supported by the UPS is turned OFF From the UPS Turn load OFF from each of the UPS displays via Control gt Turn Load Off gt Yes Turn Load Off From the external MBP Turn the output isolation breaker Q4 to position O OFF From the external MBP Turn all output switches Q2 to position O OFF From the external MBP Turn all input switches Q1 to position O OFF From the XR Enclosure s if available Set the DC disconnect switch es to position OFF From the external MBP Turn all input switches Q5 if available to position O OFF From the UPS Disconnect the batteries in the UPS units by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries on the UPS units by pulling them out to the red disconnect line shown on each battery unit Perform a restart Warning Only trained personnel familiar with the construction and the equipment may restart the UPS system From the XR Enclosure s if available Connect the batteries by pushing them in From the UPS Connect the batteries by pushing
8. UPS has started pre programmed battery test No corrective action is necessary ABus Communication Fault Communication fault detected on the ABus Check ABus wiring If this does not help contact APC ABus Termination Fault ABus termination is missing Check if termination is present If this does not help contact APC Batt Temperature Exceeded Upper Limit The temperature of one or more battery units has exceeded the system specifications Contact APC Customer Support see the back cover Battery over voltage warning The battery voltage is too high and the charger has been deactivated Contact APC Customer Support see the back cover Bypass Not Available Input Freq Volt Out Of Range The frequency or voltage is out of acceptable range for bypass This message occurs when the UPS is online and indicates that the bypass mode may not be available if required Correct the input voltage to provide an acceptable voltage or frequency Discharged Battery The UPS is in battery operation and the battery charge is low Note Runtime is limited in duration No corrective action is necessary Shut down the system and the load equipment or restore incoming voltage Emergency PSU Fault The redundant Emergency Power Supply Unit PSU is not working The UPS will continue to work normally but the PSU should be replaced Contact APC Customer Support see the back cover EPO Activated The Emergency
9. UPS in a parallel system 19 Turn the isolated UPS into normal operation 19 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V ii Single and Parallel Systems 21 Turn load off on via the display interface 21 View the Status screens 22 View Logging 23 View Statistics 24 Use the Diags screen 24 Configuration 25 Settings 25 Change the Clock and the Alarm thresholds in the Setting menu 25 Change the Beeper setup the Contrast and the Language in the Display menu 27 Maintenance 28 Parts Replacement
10. the external MBP Check that the input lamp H5 at Q5 if available is illuminated From the external MBP Turn the input switch Q5 if available to position O OFF From the external MBP Turn the input switch Q1 of the UPS to be isolated to position O OFF From the XR Enclosure s if available Set the DC disconnect switch es to position OFF From the UPS Disconnect the batteries in the UPS to be isolated by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit Turn the isolated UPS into normal operation From the XR Enclosure s if available Connect the batteries by pushing them in From the UPS Connect the batteries by pushing them in From the XR Enclosure s if available Set the DC disconnect switch es to position ON From the external MBP Turn the input switch Q1 of the UPS to be turned into normal operation to position ON From the external MBP Check that the input lamp H5 at Q5 if available is illuminated From the external MBP Turn the input switch Q5 if available to position ON 20 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation From the external MBP Check that the output lamp H2 at Q2 of the UPS to be turned into normal
11. will trigger an alarm Choices are N 0 The power requirement exceeds the redundancy limit Redundancy is not available N 1 The power requirement does not utilize the last unit Redundancy is available N 2 The power requirement does not utilize the last two units Redundancy is available N 3 The power requirement does not utilize the last three units Redundancy is available Date 24 Sep 2006 Time 13 45 51 Use Change date Press Date 24 Sep 2006 Time 13 45 51 Change month Use Press Use Date 24 Sep 2006 Time 13 45 51 Press Press to return to previous screen s Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 27 Change the Beeper setup the Contrast and the Language in the Display menu Work your way through the menu screens and make your changes with the UP DOWN and the ENTER keys as described for the Clock and the Alarms in the Settings menu The Beeper setup In the beeper setup you can choose between the following options Never If you select this setting the beeper will be active at internal UPS errors only PwrFail 30 If you select this setting the beeper will be active at internal UPS errors and at utility mains or bypass errors The beeper will only sound if the fault has been present for more than 30 seconds PwrFail If you select this setting the beeper will be active at internal UPS errors and at utility mains or bypa
12. 80 400 415 V 208 220 V 200 208 V Operation 7 Caution The display provides access to more functions than described in this manual Those functions should not be accessed without the assistance of APC Customer Support in order to avoid unwanted load impacts For APC World Wide Customer Support refer to the back cover of this manual If you by accident go beyond the functions described press ESC to return to previous screens 8 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Operation Modes The UPS has different operation modes If the installation includes a Maintenance Bypass Panel MBP an external maintenance bypass operation mode will also be available Normal operation The UPS converts utility mains power to conditioned power for the connected load Battery operation The UPS provides power to the connected load from its internal and if available external batteries for a finite period The UPS transfers to battery operation if the supply of utility mains power fails or is outside the pre defined limits Internal bypass operation Internal bypass keeps the load supplied with utility mains power during maintenance of the UPS power sections In internal bypass operation utility mains power is sent directly to the connected load bypassing all internal UPS functions and filters Battery back up is not available in internal bypass operation even though the batteries are in place External maintenance
13. Operation Smart UPS VT 10 40 kVA 400 415 380 V 10 30 kVA 208 220 V 10 30 kVA 200 208 V Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation About This Manual This manual is intended for the users of Smart UPS VT It gives an introduction to the display interface and provides information on operation load connection parts replacement troubleshooting total power off and restart Note Only graphics of Smart UPS VT with built in batteries are shown in this manual but the manual is intended for users of one or more units within the Smart UPS VT family range Companion manuals For additional information about the Smart UPS VT see the following documents Smart UPS VT 380 400 415 V Safety 990 2822 Receiving and Unpacking 990 2284 Receiving and Unpacking with batteries 990 1747 Installation 990 2283 low Installation with batteries 990 1986 Installation in parallel 990 3045 Installation MBP CAN I O Board 990 2873 Smart UPS VT 208 220 V Safety 990 2822 Receiving and Unpacking with batteries 990 1747 Installation 990 1598 Installation in parallel 990 3045 Installation MBP CAN I O Board 990 2873 Smart UPS VT 200 208 V Safety 990 2822 Receiving and Unpacking with batteries 990 1747 Installation 990 2360 Installation in parallel
14. Power Off switch has been activated Deactivate the Emergency Power Off switch Fan fault A fan has failed Contact APC Customer Support see the back cover Int Mech Bypass Switch Closed The internal mechanical switchgear is closed No corrective action necessary The UPS is in internal mechanical bypass operation 38 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Int Mech Bypass Switch Open The internal mechanical switchgear is OFF No corrective action is necessary Low Battery The UPS is in battery operation and the battery charge is low Note Runtime is limited in duration Shut down the system and the load equipment or restore incoming voltage Load Is No Longer Above Alarm Threshold The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased No corrective action is necessary Load Power Is Above Alarm Threshold The load has exceeded the user specified load alarm threshold Option 1 Use the display interface to raise the alarm threshold Option 2 Reduce the load Parallel Redundancy Below Alarm Threshold The load has exceeded the user specified load alarm threshold Option 1 Use the display interface to raise the alarm threshold Option 2 Reduce the load Parallel redundancy is now restored Mains Not Available Input Freq Volt Out of Range The freq
15. R Go to YES UPS into Bypass by using the UP DOWN navigation keys and press ENTER From the UPS Check that all UPS units are in bypass on each of the displays The yellow bypass LED is illuminated on each UPS unit From the external Maintenance Bypass Panel MBP Check that the bypass lamp indicator H3 is illuminated at Q3 From the external MBP Turn the bypass switch Q3 to position ON From the external MBP Check that the lamp indicator of the output isolation breaker H4 at Q4 is illuminated From the external MBP Turn the output isolation breaker Q4 to position O OFF The UPS system is now in external maintenance bypass with the batteries still powered Note If you need to turn the UPS units completely OFF proceed with steps 11 18 From the UPS Turn OFF each UPS unit from the display via Control gt Turn Load Off gt Yes Turn Load Off Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Diags Control Status Setup Logging Display Help Press Diags UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal Use Press Confirm UPS into Bypass NO ABORT YES UPS into Bypass Use Press Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 17 From the external MBP Check that all the output lamps H2 at Q2 are illumi
16. S 2 wiring If this does not help contact APC PBus Termination Fault on Cable 1 PBus 1 termination is missing Check if termination is present If this does not help contact APC PBus Termination Fault on Cable 2 PBus 2 termination is missing Check if termination is present If this does not help contact APC Parallel Configuration Fault The parallel system has not been configured correct Contact APC Parallel Redundancy Restored The parallel redundancy has been restored No corrective action is necessary Replace Batt s One or more Battery Modules need replacement only applicable with internal batteries See the section How to replace a battery module for procedures Runtime Is Below Alarm Threshold The predicted runtime is lower than the user specified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Option 1 Allow the battery modules to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce the load Option 4 Decrease the alarm threshold Contact APC Customer Support see the back cover Site Wiring Fault Wrong phase rotation on the input side The UPS will continue to supply conditioned power from batt An electrician should check that the UPS has been wired properly Display Message Meaning Corrective Action 40 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Oper
17. a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries Remove watches rings or other metal objects Use tools with insulated handles Wear rubber gloves and boots Do not lay tools or metal parts on top of batteries Disconnect charging source prior to connecting or disconnecting battery terminals Heavy Use two people to lift components weighing between 18 32 kg 40 70 lb Battery module Battery Module One battery module consists of four battery units shipping in the enclosures 4 x 24 kg 4 x 53 lbs Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 33 Remove a battery compartment cover only applicable to the 200 V version Unscrew the two M6 screws one in each side of the UPS Pull the top free of the enclosure sLift the battery compartment cover free of the two slots Remove and install battery locks if available If your system is equipped with battery locks follow the below procedure to remove the battery locks Remove the M6 screw attaching the battery lock to the shelf Push the battery lock to the left push it upwards and remove Use the reverse procedure for the installation of battery locks 34 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Replacement Caution Batteries m
18. ad distribution on the 3 phases via the display If the load is unevenly distributed adjust the load distribution Weak Batt s Detected Reduced Runtime One or more weak batteries detected Replace the weak batteries XR Battery Fuse Blown XR Battery Fuse blown Runtime is lower than expected Replace the blown fuse in XR Enclosure only applicable if your installation includes an XR Enclosure Display Message Meaning Corrective Action 10 2008 990 2282D 001 990 2282D 001 APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact the APC Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC representative or other distributors from whom you purchased your APC product Entire contents copyright 2008 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is pro
19. at daylight saving time From the Overview Screen press ENTER Go to Setup by using the UP DOWN navigation keys and press ENTER Go to Clock by using the UP DOWN navigation keys and press ENTER Press ENTER Chrg xxx Load xxx xxxxVin Runtime Control Status Setup Logging Display Diags Help Setup Settings Clock Alarms Shutdown Default System Other Load Runtime Par Redundancy Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Settings Shutdown Default Alarms Clock Other System Use Press Date 24 Sep 2006 Time 13 45 51 Press 26 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation The day is now active Use the UP DOWN navigation keys to set the date and press ENTER The month is now active Use the UP DOWN navigation keys to set the date press ENTER and do the same to set the year and press ENTER Press the DOWN navigation key to activate the Time line The procedure to change the Time features is the same as described for date and month Alarm thresholds The procedure for changing the Alarm thresholds is the same as described under the Clock changes Be aware of the below notes Note If the load level exceeds the pre programmed threshold the UPS will display a warning Note Redundancy The state of redundancy that
20. ation Shutdown Due To Low Battery The UPS was in Battery Operation and shut down the load when no more battery power was available No corrective action is necessary Note If the problem reoccurs consider increasing the battery capacity Static Bypass Switch Fault The Static Bypass Switch has failed Contact APC Customer Support see the back cover System Failure Detected by Surveillance The system has detected an internal error Check for other alarms and contact APC customer support if the problem persists System Start Up Configuration Failed System configuration error Unable to determine system voltage and or Enclosure size Check for other alarms and contact APC customer support if the problem persists System Not Synchronized to Bypass The system cannot synchronize to bypass The mode may not be available Option 1 Decrease the input frequency sensitivity Contact APC Customer Support see the back cover Option 2 Correct the bypass input voltage to provide acceptable voltage on frequency UPS In Bypass Due To Fault The UPS has transferred to Bypass Mode because a fault has occurred Contact APC Customer Support see the back cover UPS In Bypass Due To Overload The load exceeded the power capacity The UPS has switched to Bypass Mode Decrease the load UPS Is Overloaded The load exceeded the system power capacity Option 1 Decrease the load Option 2 Check the lo
21. bypass operation The UPS can be connected to an optional external MBP When activated this panel bypasses the entire UPS enclosure feeding utility mains power directly to the load An activated external MBP completely isolates the UPS and allows maintenance to be performed An external MBP is mandatory if the UPS is running in parallel Optional parallel operation The connected load is powered by multiple UPS units to increase system redundancy or to increase power The internal mechanical bypass lever is not available Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 9 Single System without External Bypass Panel Turn into internal bypass Warning In bypass operation the batteries are still powered If a total power off is required the load must be off and the batteries must be pulled out to the red disconnect line see the section For details on how to remove Battery Locks if available see the section Replace a battery module and hereunder How to remove and install battery locks if available Caution The load is not protected by the UPS and the power is not conditioned when the internal mechanical bypass lever is activated Note This procedure is not applicable to parallel systems as the internal mechanical bypass lever is unavailable If the UPS is running and controllable through the display carry out steps 1 5 If not go directly to step 6 From the Overview Screen p
22. connect switch es to position OFF From the UPS Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal Use Press Confirm UPS into Bypass NO ABORT YES UPS into Bypass Use Press 14 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Turn into normal operation from external maintenance bypass Caution Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults If the UPS has been completely turned OFF proceed with steps 2 10 If the UPS has not been completely turned OFF proceed with steps 6 10 From the XR Enclosure s if available Connect the batteries by pushing them in From the UPS Connect the batteries by pushing them in From the XR Enclosure s if available Set the DC disconnect switch es to position ON From the external MBP Turn the input switch Q1 to position ON From the external MBP Turn the output switch Q2 to position ON Now the load is supported by the UPS
23. deactivate the internal bypass operation If the UPS has not returned to normal operation Press ESC to return to the previous menus and turn out of bypass from the display via Control gt UPS out of bypass gt Yes UPS out of bypass Check that the UPS is in normal operation The yellow BYPASS LED turns off and the green LOAD ON LED remains illuminated Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 11 Perform a total power off Note In order to carry out this procedure the load supported by the UPS must be turned off Check that the load which is supported by the UPS is turned OFF From the UPS Turn load OFF from the display via Control gt Turn Load Off gt Yes Turn Load Off From the XR Enclosure s if available Set the DC disconnect switch es to position OFF From the UPS Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit Set the utility mains breaker to position OFF or LOCKED OUT If the UPS has dual utility mains supply set both supplies to position OFF or LOCKED OUT XR Enclosure UPS Mains breaker 12 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Warning The lockout procedures at the utility mains b
24. e part of the event list To view the entire list Use the UP DOWN keys to go through the log events and press ENTER to get a detailed description of a particular event Batteries Bat AmpHr Battery capacity including both external and internal batteries UPS Temp The highest external battery temperature Alarm thresholds Load An alarm will be set when the load is above the threshold level Runtime An alarm will be set when the runtime is below the threshold level Parallel Status Local UPS is slave master of UPSs OK Indicates the number of parallel UPS units that is OK of UPSs fail Indicates the number of parallel UPS that has failed Par load Status KVA and KW Total apparent power kVA and real power kW generated by the parallel UPS units and the connected load Par redundancy n 1 an alarm will be set if the redundancy level is below the threshold level Parallel Operation Mode The parallel operation mode can be off load on requested bypass in bypass due to fault or maintenance View Parameters Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Press Use View log Clear log View statistics Use Press 24 Sep 15 06 48 15 Mains out of On Line Range Logging Screen example 24 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation View Statistics View the statistic
25. he UPS The five navigation keys to the right are used to select and open menu items to access information change system parameters and to get context sensitive help Display interface Overview Screen LCD screen The Overview Screen is the main entrance to the user functions of the display interface The ENTER key takes you from the Overview Screen to the Main Menu Screen LOAD ON When the green LED is lit the UPS provides power to the load equipment ON BATT When the yellow LED is lit power flows from the batteries to the load BYPASS When the yellow LED is lit power to the load is supplied through bypass FAULT When the red LED is lit a fault condition exists LCD SCREEN Displays alarms status data instructional help and configuration items UP AND DOWN NAVIGATION KEYS Used to scroll through and select menu items HELP KEY Opens context sensitive help ENTER KEY Opens menu items and confirms changes to the system parameters ESC KEY Returns to the previous screen displayed Chrg 100 Load 000 230Vin 000Vout 50Hz Runtime 00hr 30m LOAD ON ON BATT BYPASS FAULT Overview Screen Chrg 100 Load 000 230Vin 000Vout 50Hz Runtime 0hr 0m Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 5 Main Menu Screen From the Main Menu Screen it is possible to command configure and m
26. hibited APC the APC logo and TRADEMARK NAMES are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only
27. ir protective packaging still in place Note Stored batteries should be recharged at regular intervals depending on the storage temperature Caution Do not store the batteries for more than 12 months User replaceable parts only trained personnel Note APC recommends that a whole battery module four batteries is replaced at the same time to ensure optimal runtime However it is only necessary to replace two batteries at the same time See the section Directions for replacement Ambient temperature 15 to 40 C 5 F to 104 F Relative humidity 25 85 Non condensing Storage place free from vibration dust direct sunlight and moisture Storage Temperature Recharge Interval 15 to 20 C 5 F to 68 F 9 months 20 to 30 C 68 F to 86 F 6 months 30 to 40 C 86 F to 104 F 3 months Part APC Part No Battery Module SYBT4 Network Management Card with temperature sensor AP9619 30 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation User interface front Network Management Card with temperature sensor used for remote system control and monitoring e mail notifications etc For configuration and use refer to the separate user manual Network Management Card with Environmental Monitor shipped with the UPS Computer interface port for the connection of computers with APC Powerchute software Internal Mechanical Bypass Lever used to bypass the upstrea
28. ll assign a Return Material Authorization RMA number to you If a module is returned to APC this RMA number must be clearly printed on the outside of the package 5 If the unit is within the warranty period repairs or replacements will be performed free of charge If it is not within the warranty period there will be a charge 6 If the unit is covered by an APC service contract have the contract available to provide information to the representative Return parts to APC Call APC Customer Support to obtain an RMA number To return a failed module to APC pack the module in the original shipping materials and return it by insured prepaid carrier The APC Customer Support representative will provide the destination address If you no longer have the original shipping materials ask the representative about obtaining a new set Pack the module properly to avoid damage in transit Never use styrofoam beads or other loose packaging materials when shipping a module as the module may settle in transit and become damaged Enclose a letter in the package with your name RMA number address a copy of the sales receipt description of the problem a phone number and a check as payment if necessary Note Damages sustained in transit are not covered under warranty Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 29 Store the batteries and the UPS system Note The battery modules must be stored indoors and with the
29. m utility mains power around the UPS to support the load directly internal bypass operation Not applicable in parallel systems Service port for APC maintenance personnel only Display port for the connection of display communication cable Parallel operation port Documentation storage Power Module Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 31 Replace a Network Management Card Loosen the two Torx screws one on each side of the card Carefully pull out the card Install the new card Reattach the two Torx screws Replace a battery module General safety prior to battery module replacement Note When replacing battery modules replace with the same numbers of the SYBT4 Caution Batteries must be replaced by trained personnel only see the section General safety prior to battery module replacement 32 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Caution Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions Keep unauthorized personnel away from batteries Do not dispose of battery or batteries in a fire The battery may explode Do not open or multilate the battery or batteries Released electrolyte is harmful to the skin and eyes It may be toxic A battery can present
30. nated From the external MBP Turn all output switches Q2 to position O OFF From the external MBP Turn all input switches Q5 if available to position O OFF From the external MBP Turn all input switches Q1 to position O OFF From the XR Enclosure s if available Set the DC disconnect switch es to position OFF From the UPS Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit From the XR Enclosure s if available Disconnect the batteries by pulling them out to the red disconnect line shown on each battery unit Turn into normal operation from external maintenance bypass Caution Never attempt to turn the UPS into normal operation till you have verified that there are no intenal UPS faults If the UPS units have been completely turned OFF proceed with steps 2 16 If the UPS units have not been completely turned OFF proceed with step 13 16 From the UPS Connect the batteries in each UPS by pushing them in From the XR Enclosure s if available Connect the batteries in each UPS by pushing them in From the XR Enclosure s if available Set the DC disconnect switch es to position ON From the external MBP Turn all input switches Q1 to position ON From the external MBP Check that all the input lamps H5 at Q5 if available are illuminated From the external MBP Tu
31. ncy if a problem occurs call APC Customer Support see the back cover of this manual Confirm Voltage Use 400V Yes use 400V No select another Use Press Apply load Yes No Use Press Chrg xxx Load xxx xxx Vin xxxVout xxHz Runtime xxhr xxmin Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 13 Single System with External Bypass Panel Turn into external maintenance bypass Warning In bypass operation the batteries are still powered If a total power off is required the load must be off and the batteries must be pulled out to the red disconnect line see the section Perform a total power off From the Overview Screen press ENTER Go to Control by using the UP DOWN navigation keys and press ENTER Go to UPS into Bypass by using the UP DOWN navigation keys and press ENTER Go to YES UPS into Bypass by using the UP DOWN navigation keys and press ENTER From the external Maintenance Bypass Panel MBP Turn the bypass switch Q3 to position ON From the external MBP Turn the output switch Q2 to position O OFF Now the load is not supported by the UPS Note If you need to turn the UPS completely OFF proceed with steps 7 11 If you need to turn the UPS completely OFF From the external MBP Turn the input switch Q1 to position O OFF From the XR Enclosure s if available Set the DC dis
32. onitor the system through the sub menu screens Control Status Setup Logging Display Diags and Help see the section Menu tree Control Status Setup Logging Display Diags Help Main Menu Screen The selector arrow is controlled by the UP DOWN keys The arrow marks the item you may open by pressing ENTER 6 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Menu tree The menu tree provides a quick overview of the functions and views you may access If you get beyond the functions described in the menu tree do not proceed Press ESC to go back Overview Screen Main Menu Screen Control Status Setup Logging Control Turn Load Off On UPS into out of Bypass Iin lbyp Iout Status Vin Vbyp Vout Load amp Bat amp Temp Frequencies Alarm Thresholds Setup Logging Menu Shutdown Display Settings Default Contrast Language Logging Display Setup Diags Faults and Diagnostics Chrg xxx Load xxx xxxVin xxxVout xxHz Runtime xxhr kW amp kVA Display Diags Help Parallel status View Log View Statistics Beeper Setup Batteries System Alarms Other Clock System Information Switch Status Raw Status Data Status from MBP Q3 External Byp SW Load Runtime Par redundancy Int mech Byp SW Help On any screen and any line press for context sensitive help Smart UPS VT 10 40 kVA 3
33. onstruction and the equipment may restart the UPS From the XR Enclosure s if available Connect the batteries by pushing them in From the UPS Connect the batteries by pushing them in From the XR Enclosure s if available Set the DC disconnect switch es to position ON From the external MBP Turn the input switch Q1 to position ON From the external MBP Turn the output switch Q2 to position ON From the UPS Turn load ON from the display via Control gt Turn Load On gt Yes Turn Load On Check that the load is ON Note The UPS is now ready to support the load Note Auto detection on frequency if a problem occurs call APC Customer Support see the back cover of this manual 16 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Parallel System Warning Parallel Operation is not available when the system is set up for 3 wire operation which only applies for Japanese systems Turn into external maintenance bypass Warning In bypass operation the batteries are still charged If a total power off is required the load must be off and the batteries must be pulled out to the red disconnect line see the section Perform a total power off From the Overview Screen press ENTER Go to Control by using the UP DOWN navigation keys and press ENTER Go to UPS into Bypass by using the UP DOWN navigation keys and press ENTE
34. out on each UPS Turn load on Connect the UPS output to the load equipment From the Overview Screen press ENTER Go to Control by using the UP DOWN navigation keys and press ENTER Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Diags Control Status Setup Logging Display Help Press Diags Turn Load Off Press Use Confirm Turn Load OFF NO Abort YES Turn Load OFF Use Press Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Diags Control Status Setup Logging Display Help Press Diags 22 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Go to Turn Load On by using the UP DOWN navigation keys and press ENTER Go to YES Turn Load ON by using the UP DOWN navigation keys and press ENTER If the UPS is running in parallel operation this procedure must be carried out on each UPS View the Status screens From the Overview Screen press ENTER Go to Status by using the UP DOWN navigation keys and press ENTER Use the UP DOWN keys to go through the below parameters and press the ESC key to return to the previous menus View Parameters Voltage on all phases Utility mains voltage V bypass voltage V and output voltage V for each phase
35. reaker must be followed If necessary install a padlock For details on how to remove Battery Locks if available see the section Replace a battery module and hereunder How to remove and install battery locks if available Perform a restart Warning Only trained personnel familiar with the construction and the equipment may restart the UPS Set the utility mains breaker to position ON If your installation includes an XR Battery Enclosure SUVTBXR2B6S SUVTBXR6B6S SUVTXR2B6S SUVTXR6B6S with a DC disconnect switch set the DC disconnect switch to position ON Note Wait approximately 30 seconds for the system to boot up and carry out a self test After system boot up the display will automatically ask you to confirm select voltage and frequency as shown in the following Voltage confirmation At restart the display will prompt you through the following screens When the Confirm Voltage prompt appears on the screen go to the desired voltage using the UP DOWN navigation keys and press ENTER When the prompt Apply load appears go to Yes using the UP DOWN navigation keys and press ENTER if you want the UPS to provide a load output now If you do not want a UPS load output at this point go to No The green LOAD ON LED is now lit Press ESC two times and the display will show the above Overview Screen Note The UPS is now ready to support the load Note Auto detection on freque
36. ress ENTER Go to Control by using the UP DOWN navigation keys and press ENTER Go to UPS into Bypass by using the UP DOWN navigation keys and press ENTER Go to YES UPS into Bypass by using the UP DOWN navigation keys and press ENTER Check that the UPS is in bypass The green LOAD ON and the yellow BYPASS LEDs are illuminated Remove the front panel from the UPS see the Receiving and Unpacking sheet referred to under the section Companion manuals Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Diags Control Status Setup Logging Display Help Press Diags UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal Use Press Confirm UPS into Bypass NO ABORT YES UPS into Bypass Use Press 10 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Turn the internal mechanical bypass lever upwards to activate it The load will now be supported directly by utility mains power Reinstall the front panel Turn into normal operation Caution Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults Check that the UPS is in bypass The green LOAD ON and the yellow BYPASS LEDs are illuminated Turn the mechanical bypass lever downwards into a horizontal position to
37. rn all input switches Q5 if available to position ON From the external MBP Check that all the output lamps H2 at Q2 are illuminated From the external MBP Turn all output switches Q2 to position ON The lamp indicator of the output isolation breaker Q4 is still illuminated From the UPS Turn ON all UPS units from each display via Control gt Turn Load ON gt Yes Turn Load ON The green online LEDs are illuminated on each UPS unit From the external MBP Check that all the output lamps H2 at Q2 are not illuminated and that all the input lamps H5 at Q5 if available are not illuminated From the UPS Turn the UPS units into bypass from one UPS display via Control gt UPS into bypass gt Yes UPS into bypass Check that the UPS units are in bypass The green LOAD ON and the yellow BYPASS LEDs are illuminated From the external MBP Check that the lamp indicator of the output isolation breaker H4 is illuminated From the external MBP Turn the output isolation breaker Q4 to position ON Now the lamps H3 H4 are illuminated 18 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation From the external MBP Turn the bypass switch Q3 to position O OFF The lamp indicator of the output isolation breaker H4 at Q4 is not illuminated but the bypass lamp H3 at Q3 is illuminated until the UPS is running in normal operation
38. s on the operation mode changes the inverter time and the duration of battery operation From the Overview Screen press ENTER Go to Logging by using the UP DOWN navigation keys and press ENTER Go to View Statistics by using the UP DOWN navigation keys and press ENTER Use the Diags screen View troubleshooting information From the Overview Screen press ENTER Go to Diags by using the UP DOWN navigation keys and press ENTER Go to Fault amp Diagnostics by using the UP DOWN navigation keys and press ENTER Note For more details on the Fault and Diagnostics screens see the section Troubleshooting Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Use Press View log View statistics Logging Screen Clear log Chrg 100 Load 000 xxxVin 000Vout x0Hz Runtime 0hr 0m Press Control Status Setup Logging Display Diags Help Use Press Fault amp Diagnostics System Information Switch status Diags Screen Raw Status Dump Use Press Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 25 Configuration Settings Change the Clock and the Alarm thresholds in the Setting menu Clock The Clock menu changes the date and the clock settings and it time stamps events in the event log To avoid inaccuracies change the clock setting
39. ss errors The Beeper will sound immediately when the error is occurring LOW BATT If you select this setting the beeper will be active at internal UPS errors at utility mains or bypass errors at power failures and at a low battery level if the UPS runs in battery operation Chrg xxx Load xxx xxxxVin Runtime Control Status Setup Logging Display Diags Help Display Display setup Beeper setup Contrast Language 28 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Maintenance Parts Replacement Determine if you need a replacement part To determine if you need a replacement part contact APC Customer Support and follow the procedure below so that the APC Customer Support representative can assist you promptly 1 In the event of a module failure the display interface may show additional fault list screens Press any key to scroll through these fault lists record the information and provide it to the representative 2 Write down the serial number of the unit so that you will have it easily accessible when you contact APC Customer Support 3 If possible call APC Customer Support from a telephone that is within reach of the UPS display interface so that you can gather and report additional information to the representative 4 Be prepared to provide a detailed description of the problem A representative will help you solve the problem over the telephone if possible or wi
40. them in From the XR Enclosure s if available Set the DC disconnect switch es to position ON From the external MBP Turn all input switches Q1 to position ON From the external MBP Turn all input switches Q5 to position ON From the external MBP Turn all output switches Q2 to position ON From the external MBP Turn the output isolation breaker Q4 to position ON Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 19 From the UPS Turn load ON from the display of each UPS via Control gt Turn Load On gt Yes Turn Load On Check that the load is ON Note The UPS system is now ready to support the load Note Auto detection on frequency if a problem occurs call APC Customer Support see the back cover of this manual Isolate one UPS in a parallel system From the UPS From the Main Menu screen select Status and scroll down to Status of actual redundancy n in order to check that the remaining UPS s will be able to support the load when one UPS is isolated From the UPS Turn load OFF from the display on the UPS to be isolated via Control gt Turn Load Off gt Yes Turn Load Off From the external MBP Check that the output lamp H2 at Q2 of the UPS to be isolated is illuminated From the external MBP Turn the output switch Q2 of the UPS to be isolated to position O OFF From
41. u install battery replacement modules be aware of the following Caution Do not install battery modules in the UPS until you are ready to power up the system Disregarding this caution can result in a deep discharge of the batteries and cause permanent damage The time between battery installation and powering up the UPS should not exceed 72 hours three days Install the battery module in the lowest available bay four across in 523 mm 20 in UPS versions two across in 352 mm 14 in UPS versions Position the battery unit to slide in between the grooves and push it completely into the UPS to ensure connection UPS XR UPS XR 36 Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation Note If a problem is reported ensure that the modules in question are correctly installed If the problem persists see the section Troubleshooting Note Allow for a 24 hour recharging period of the batteries after system start up Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 37 Troubleshooting Status and Alarm Messages This section lists the status and alarm messages that the UPS might display The messages are listed in alphabetical order and a suggested corrective action is listed with each alarm message to help you troubleshoot problems Display messages Display Message Meaning Corrective Action Automatic Self Test Started The
42. uency or voltage is out of acceptable range for normal operation Correct the input voltage to provide acceptable voltage or frequency Min Runtime Restored The system runtime dropped below the configured minimum and has been restored Additional Battery Modules were installed the existing Battery Modules were recharged the load was reduced or the threshold was decreased No corrective action is necessary No Batteries Are Connected No battery power is available Check that the batteries are inserted properly No Master is Present in the Parallel System No parallel master is present The parallel system will not be able to function properly Contact APC Number of Battery Modules Decreased One or more battery modules were removed No corrective action is necessary Number of Battery Modules Increased One or more battery modules were added No corrective action is necessary Display Message Meaning Corrective Action Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 39 Overload on a Parallel Unit One or more systems has overload Note that the entire parallel system will not be able to return from bypass No corrective action is necessary PBus Communication Fault on Cable 1 Communication fault detected on PBus 1 Check PBus 1 wiring If this does not help contact APC PBus Communication Fault on Cable 2 Communication fault detected on PBus 2 Check PBU
43. ust be replaced by trained personnel only see the section General safety prior to battery module replacement Directions for replacement APC recommends that a whole battery module four batteries is replaced at the same time to ensure optimal runtime see Example 1 However it is only necessary to replace two batteries at the same time according to Example 2 and 3 in the below tables Follow the below procedures if you need to change or add a battery module e g if you receive a display message reporting a bad battery or if you need to add batteries for increased runtime 523 mm 20 in Enclosure Column A Column B Column C Column D Example 1 New New New New Example 2 New New Old Old Example 3 Old Old New New 352 mm 14 in Enclosure Column A Column B Example 1 New New New New Example 2 New New Old Old Example 3 Old Old New New Smart UPS VT 10 40 kVA 380 400 415 V 208 220 V 200 208 V Operation 35 When removing battery modules start from the highest level and work down Holding the battery handle gently push the battery upwards and pull it halfway out of the enclosure A lock mechanism prevents it from being pulled all the way out To release the battery from the lock mechanism gently push the battery upwards again and pull it out while another person supports the battery Installation If additional batteries are needed for extra runtime or if yo
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