Home

Tandberg Data Tandberg LTO-3 FH Internal Drive

1. code could appear To determine the error locate or appears in the SCD another The drive unloads the tape cartridge exits maintenance mode To clear the error turn the power off then on again 30 Ultrium LTO 3 Tape Drive Function Code F Fast Read Write Test Approximate Run Time 5 minutes Total Number of Loops 10 F Function Code to tape performs tests to ensure that the drive can read from and write The diagnostic loops ten times To stop the diagnostic and exit maintenance mode press the Unload Button once to abort the test Attention For this test insert only a scratch blank data cartridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 2 Press the Unload Button once per second until appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears E l 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing 4 Insert a scratch blank data cartridge that is not write protected or the tape js drive exits maintenance mode The SCD changes to a flashing H The tape drive runs the tests 1 Note If you inserted
2. amber and appears in the SCD Note While in maintenance mode the drive does not accept SCSI interface commands Scroll through the maintenance functions Exit maintenance mode page 22 press and hold the Unload Button for three seconds While in maintenance mode press the Unload Button once per second to increment the display characters by one When you reach the character of the diagnostic or maintenance function that you want see Diagnostic and Maintenance Functions on i LI Press the Unload Button once per second until displays Then press and hold the Unload Button for three seconds Maintenance mode is exited when the Status Light becomes solid green and the SCD becomes blank Force a drive dump part of the maintenance mode Attention If the drive detects a permanent error and displays an error code it automatically forces a drive dump also known as a save of the firmware trace If you force a drive dump the existing dump will be overwritten and data will be lost After you force a drive dump do not turn off the power to the drive or you may lose the dump data Choose one of the following procedures If the drive is in maintenance mode Status Light is solid amber refer to Function Code 4 Force a Drive Dump on page 25 If the drive is in operating mode Status Light is solid or flashing green press and hold the Unload Button for ten seconds If captured dump dat
3. channel calibration A feature of the drive by which it automatically customizes each read write data channel to compensate for variations in such things as the recording channel s transfer function the media and characteristics of the drive head Channel calibration optimizes system performance circuit board A thin sheet on which chips and other electronic components are placed Computers consist of one or more boards often called cards or adapters cleaning cartridge A tape cartridge that is used to clean the heads of a tape drive Contrast with data cartridge clockwise In the direction that the hands of a clock rotate as viewed from the front command time out Following the issuance of a command a period of time during which it is determined that there is a bad connection between the server and the drive compression The process of eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records or blocks configure To describe to a server the devices optional features and programs installed on the system contiguous Touching along a boundary or at a point core The light conducting central portion of an optical fiber The core is composed of material that has a higher index of refraction than the cladding the material that surrounds the core counterclockwise In a direction opposite to that in which the hands of a clock rotate as viewed from the front current T
4. Fixing an Intermittent Error with a Single Drive on a SCSI Bus 1 Replace the SCSI terminator on the drive 2 Run the operation that caused the error If the problem persists the problem may be with the cable 3 Isolate which cable is causing the problem by replacing one cable at a time and running the operation that caused the error after each replacement If the problem persists after all cables have been replaced the problem may be with the drive 4 Replace the drive see Removing a SCSI Drive from an Enclosure on page 51 If the problem persists the problem is with your server Consult your server s documentation Fixing an Intermittent Error with Multiples Drives on a SCSI Bus Refer to the server s error logs to determine which drive is the source of the problem f only one drive is reporting a SCSI failure replace that drive see Removing a SCSI Drive from an Enclosure on page 51 f multiple drives are reporting SCSI failures the problem may be with the terminator or the SCSI cables Replace the terminator and run the operation that caused the error If the problem persists the problem may be with the cables Isolate which cable is causing the problem by replacing one cable at a time and run the operation that caused the error after each replacement 50 Ultrium LTO 3 Tape Drive Servicing the Drive Removing a SCSI Drive from an Enclosure To remove a SCSI drive from an enclosure perform t
5. Maintenance Mode on page 22 2 Press the Unload Button once per second until appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears 3 Make sure that the SCSI wrap plug is connected to one of the SCSI connectors at the rear of the drive 4 Make sure that the drive is terminated at one of its SCSI connectors or at the SCSI bus 5 Press and hold the Unload Button for three or more seconds then release it to select the function The drive automatically starts the test one loop of which lasts for less than one second e If no error is detected the test will loop and begin again To stop the loop press the Unload Button for one second and release When the loop ends ri LI function code temporarily appears in the Single character Display The drive then exits maintenance mode Disconnect the SCSI wrap plug fa If an error is detected the test stops error code I appears in the SCD To Li determine the error locate in Table 6 on page 43 To clear the error turn the power off then on again Operating 27 Function Code 7 Run RS 422 Wrap Test This test causes the drive to perform a check of the circuitry from and to the LDI or RS 422 connector Before selecting this function attach an LDI or RS 422 wrap plug to the drive s LDI or RS 422 connector in place of the LDI or RS 422 cabl
6. 15 minutes per loop Total Number of Loops 10 E Function Code its magnetic tape are acceptable performs tests that determine whether a suspect cartridge and The diagnostic loops ten times To stop the diagnostic and exit maintenance mode press the Unload Button once to abort the test m Attention When you perform this test data on the suspect tape will be overwritten 1 Place the drive in maintenance mode For instructions see Entering Maintenance Mode on page 22 2 Press the Unload Button once per second until a L appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing 4 Ensure that the write protect switch on the suspect cartridge is off then insert the cartridge or the tape drive exits maintenance mode The SCD changes to Fn The tape drive runs the tests If no error is detected the test will loop and begin again To stop the loop press the Unload Button for one second and release When the loop ends ri LI temporarily appears in the SCD The drive rewinds the tape unloads the cartridge and exits maintenance mode ai e If an error is detected the test stops or Es LI
7. A high end switch that includes such qualities as fault tolerance high throughput high reliability port density and so forth drive dump The recording at a particular instant of the contents of all or part of one storage device into another storage device usually as a safeguard against faults or errors or in connection with debugging drive head The component that records an electrical signal onto magnetic tape or reads a signal from tape into an electrical signal drive sense data See SCSI drive sense data dump See drive dump duplex See duplex transmission duplex adapter A mechanism that allows a device to send and receive communication at the same time duplex transmission Transmission in both directions either one direction at a time half duplex or both directions simultaneously full duplex E eject To remove or force out from within electronic mail Correspondence in the form of messages transmitted between user terminals over a computer network e mail See electronic mail enclosure A device such as a desktop unit tape cartridge autoloader or tape library into which you can install the drive error log Maintained by the drive a list that contains the ten most recent error codes The codes identify errors that pertain to the drive F feature switch Located under the drive a bank of eight micro switches that can be manually toggled on or off to activate or deactivate different c
8. Functions that the Unload Button performs 19 6 Error codes on the Single character Display 43 3 Ultrium data and cleaning cartridge compatibility with Ultrium tape drive 37 vii viii Ultrium LTO 3 Tape Drive Safety and Environmental Notices When using this product observe the danger and caution notices contained in this guide The notices are accompanied by symbols that represent the severity of the safety condition The sections that follow define each type of safety notice Danger Notices A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition Caution Notices A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition A caution notice can be accompanied by one of several symbols If the symbol is It means A hazardous electrical condition with less severity than electrical danger A generally hazardous condition not represented by other safety symbols gt gt gt Class I A hazardous condition due to the use of a laser in the product Laser symbols are always accompanied by the classification of the laser as defined by the U S Department of Health and Human Services for example Class I Class II and so forth A hazardous cond
9. appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears Press and hold the Unload Button for three or more seconds then release it to view the most recent error codes Press the Unload Button again to view successive error codes Let two to three seconds pass between each depression After viewing all error codes exit this function and maintenance mode by pressing the Unload Button again Function Code A Clear Error Code Log Function Code erases the contents of the error code log 1 Place the drive in maintenance mode For instructions see Entering Maintenance Mode on page 22 Press the Unload Button once per second until appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears Press and hold the Unload Button for three or more seconds then release it to H nm m select the function flashes in the SCD followed by IH The tape drive erases all errors from the error code log The tape drive exits maintenance mode Function Code C Insert Cartridge into Tape Drive This function cannot be selected by itself but is part of other maintenance functions such as Run Tape Drive Diagnostics and Create FMR Tape that require a tape cartridge to be inserted Operating 29 Function Code E Test Cartridge amp Media Approximate Run Time
10. cycle past the desired code press the Unload Button once per second until the code reappears Press and hold the Unload Button for three or more seconds then release it to I F n select function The SCD changes to a flashing Insert the FMR data cartridge or the tape drive exits maintenance mode The 5 SCD changes to a flashing The tape drive erases the firmware on the tape and rewrites the header in the cartridge memory to change the cartridge to a valid scratch blank data cartridge ri If the operation is successful the tape drive displays function code rewinds and unloads the newly converted scratch data cartridge and exits maintenance mode f the operation is not successful an error code displays To determine the error locate the code in Table 6 on page 43 To clear the error turn the power off then on again 28 Ultrium LTO 3 Tape Drive Function Code 9 Display Error Code Log CI Function Code displays the last ten error codes one at a time the codes are ordered the most recent is presented first and the oldest is presented last If there r are no errors in the log function code displays in the Single character Display SCD 1 Place the drive in maintenance mode For instructions see Entering Maintenance Mode on page 22 m Press the Unload Button once per second until
11. m Attention Even though no data is written during this test it is recommended that you use a blank scratch cartridge for this test 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 2 Press the Unload Button once per second until appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears L 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing 4 Insert a scratch blank data cartridge that is not write protected or the tape I drive exits maintenance mode The SCD changes to a flashing drive runs the tests The tape If no error is detected the test will loop and begin again To stop the loop ri press the Unload Button for one second and release When the loop ends temporarily appears in the SCD The drive rewinds the tape and unloads the cartridge The drive then exits maintenance mode 5 e f an error is detected the test stops the error locate in Table 6 on page 43 The drive unloads the tape cartridge and exits maintenance mode To clear the error turn the power off then on again appears in the SCD To determine Operating 33 Function Code P Enable Post Error Reporting When selected deferred check con
12. see Function Code 6 Run SCSI Wrap Test on page 23 If the test fails replace the SCSI terminator first then the SCSI cable and the interposer if installed Repeat the operation that caused the error If you replaced the SCSI terminator or SCSI cable and the problem persists the fault is with the server s hardware or software To isolate the cause of the failure refer to the server s service documentation e Ifthe test fails again replace the drive see Removing a SCSI Drive from an Enclosure on page 51 If the test is successful refer to your enclosure documentation for additional troubleshooting information Fixing a Consistent Error with Multiple Drives on a SCSI Bus When a consistent error occurs in a configuration that has multiple drives on the SCSI bus you must determine if the problem exists with more than one drive If the problem is with all of the devices on the SCSI bus the bus is stuck in a SCSI phase and cannot change to another phase or the SCSI cable from the server to the first device is defective 1 Ensure that the SCSI cable from the server to the first device is connected 2 Disconnect all but the first drive on the SCSI bus Move the terminator to the first SCSI device 3 Run a device driver utility such as IBM s ntutil or tapeutil to determine whether the error will occur e f the error occurs run the SCSI wrap test on the first drive see Function Code 6 Run SCSI Wrap Te
13. Figure 8 The LTO Ultrium 400 GB Data Cartridge Cartridge Compatibility Table 3 Ultrium data and cleaning cartridge compatibility with Ultrium tape drive LTO Ultrium Data Cartridges Tape Drive 400 GB 200GB 100GB Ultrium 3 Ultrium 2 Ultrium 1 Ultrium 3 Read Write Read Write Read only Ultrium 2 Read Write Read Write Ultrium 1 Read Write 37 Data Cartridge All three generations contain 1 2 inch dual coat metal particle tape The native data capacity of Ultrium data cartridges is as follows The Ultrium 3 cartridge has a native data capacity of 400 GB 800 GB at 2 1 compression The Ultrium 2 cartridge has a native data capacity of 200 GB 400 GB at 2 1 compression The Ultrium 1 cartridge has a native data capacity of 100 GB 200 GB at 2 1 compression When processing tape in the cartridges Ultrium Tape Drives use a linear serpentine recording format The Ultrium 3 drive reads and writes data on 704 tracks sixteen tracks at a time The Ultrium 2 drive reads and writes data on 512 tracks eight tracks at a time The Ultrium 1 drive reads and writes data on 384 tracks eight tracks at a time The first set of tracks sixteen for Ultrium 3 eight for Ultrium 2 and 1 is written from near the beginning of the tape to near the end of the tape The head then repositions to the next set of tracks for the return pass This process continues until all tracks are written and the cartridg
14. LTO 3 Tape Drive Glossary This glossary defines the special terms abbreviations and acronyms that are used in this publication Numbers and Symbols 2 1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression In 2 1 compression twice as much data can be stored with compression as can be stored without compression us Abbreviation for microsecond or one millionth of a second 000001 s A A See ampere acclimation time Pertaining to the drive the amount of time that is needed for the drive to adjust to change in temperature altitude climate or environment active The condition that the SCSI bus is in when a server is trying to use one or more devices on the bus adapter See adapter card adapter card A circuit board that adds function to a computer AL_PA See Arbitrated Loop Physical Address amp See ampere ampere A amp A unit of measure for electric current that is equivalent to a flow of one coulomb per second or equivalent to the current produced by one volt applied across a resistance of one ohm American National Standards Institute A private non profit organization that gathers and disseminates information about standards and conformity issues that affect the business government and people of the United States ANSI See American National Standards Institute aut
15. Step 5 Step 6 Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape Locate the threader motor worm gear El in Figure 16 on the rear of the drive You can either a Use your finger to rotate the treader motor worm gear and slowly rotate the threader mechanism gear in Figure 16 clockwise OR b Use a 1 flathead screwdriver to turn the worm gear E in Figure 16 clockwise This rotates the threader motor worm gear El in Figure 16 clockwise drawing the LBA into the cartridge amp lt S P rH NE d EE i ie Q e i S I zi a82ru009 Figure 16 Drive with cover removed to reveal gear train m E ED N Step 7 60 Ultrium LTO 3 Tape Drive Loader motor worm gear H Threader mechanism gear Cartridge loader tray guide Lever bearing Rotator stub Loader mechanism gear Threader motor worm gear E Threader worm gear Threader intermediate gear As the tape leader block assembly LBA is secured in the cartridge you should hear the LBA retention spring clips click into place If you do not hear the click continue rolling until the threader motor worm gear El in Figure 16 stops The LBA is in the correct position Note Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as sho
16. Trademarks iv Ultrium LTO 3 Tape Drive 59 65 65 Glossary Index 67 77 Figures 1 2 3 i See LO View of the Ultrium LTO 3 Tape Drive with and 1 without the bezel Front panel of the Ultrium LTO 3 Tape Drive Rear panel of the Ultrium LTO 3 Tape Drive Model Tandberg Storage Solution 840LTO oa drive Temperature of the drives is duke near the air intake area i SCSI ID settings on the SCSI ID connector Mounting holes on drive zo Inserting a cartridge into the dise The LTO Ultrium 400 GB Data Cartridge Setting the write protect switch S Removing the cover from the internal drive 2 3 10 11 13 20 37 39 53 11 12 13 14 15 16 17 18 19 20 Using hex wrench to rewind tape into cartridge Drive with cover removed to even gear dum Leader Block Assembly LBA Using hex wrench to rewind tape into cartridge Using hex wrench to rewind tape ito cartridge Drive with cover icmoved to ser gear irai Leader Block Assembly LBA Using hex wrench to rewind tape into cartridge Drive with cover removed to el gear Leader Block Assembly LBA 55 56 OL 58 59 60 61 62 63 64 Vi Ultrium LTO 3 Tape Drive Tables 1 Meaning of Status Light and Single character 4 Troubleshooting tips 41 Display SCD xoc a i LS 5 Methods of receiving errors and messages 42 2
17. an invalid or write protected tape cartridge H appears in the SCD The tape drive unloads the cartridge and exits maintenance mode If no error is detected the test will loop and begin again To stop the loop press the Unload Button for one second and release When the loop ends u temporarily appears in the SCD The drive rewinds and unloads the tape partially ejects the cartridge then exits maintenance mode The solid amber Status Light turns off e If an error is detected the Status Light flashes amber the tape drive posts an error code to the SCD To determine the error locate the code in Table 6 onl The tape drive unloads the cartridge and exits maintenance mode To clear the error turn the power off then on again Operating 31 Function Code H Test Head Approximate Run Time 10 minutes Total Number of Loops 10 LI Ei Function Code performs tests to ensure that the tape drive s head and tape carriage mechanics work correctly The diagnostic loops ten times To stop the diagnostic and exit maintenance mode press the Unload Button once to abort the test Attention For this test insert only a scratch blank data cartridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 2 Press the Unload Button once per second unt
18. and feed it onto the supply reel inside the cartridge From the bottom of the drive insert a 2 5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle eS Os A a82ru008 L Figure 11 Using hex wrench to rewind tape into cartridge Step 6 Step 7 Step 8 Step 9 __ Step 10 Turn the supply reel clockwise allowing the moistened tape to adhere to the hub as it winds around the supply reel inside the cartridge Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape Reassemble the drive reversing the steps in Beginning Procedure Allow the drive to perform mid tape recovery This takes several minutes When this activity completes the cartridge ejects automatically Test the drive see Function Code 1 Run Drive Diagnostics on page to determine if it should be replaced Servicing 55 Tape Pulled from or Broken near Leader Pin a82ru009 Figure 12 Drive with cover removed to reveal gear train Heo N Step 1 Step 2 Step 3 56 Ultrium LTO 3 Tape Drive Loader motor worm gear 6 Threader mechanism gear Cartri l t i ridge oader tray guide Levei bearing Rotator stub E Loader mechani
19. at constant pressure into a given sample of air in order to saturate the air under steady state conditions Wet bulb temperature is read from a wet bulb thermometer wide area network WAN A data communications network that is designed to serve an area of hundreds or thousands of miles for example national telephone networks World Wide Web A network of servers that contain programs and files Many of the files contain hypertext links to other documents that are available through the network write To make a permanent or transient recording of data in a storage device or on a data medium write protected Applicable to a tape cartridge the condition that exists when some logical or physical mechanism prevents a device from writing on the tape in that cartridge write protect switch Located on the LTO Ultrium Tape Cartridge a switch that prevents accidental Glossary 75 erasure of data Pictures of a locked and unlocked padlock appear on the switch When you slide the switch to the locked padlock data cannot be written to the tape When you slide the switch to the unlocked padlock data can be written to the tape Write Read test Part of the Test Head diagnostic a procedure that determines whether the drive can correctly read from and write to tape 76 Ultrium LTO 3 Tape Drive Index A adjust data rate 4 C Cartridges 37 capacity scaling 37 cleaning 38 compatibility 37 data 38 testing 30 Writ
20. data transfer technique that enables data rates to double without increasing clock speed Domain validation a procedure that detects and adjusts SCSI configuration issues that might prevent interoperation between SCSI devices Cyclic redundancy check CRC an error checking technique Because the cables connectors and terminators are the same for the Ultra160 and Ultra2 SCSI interfaces devices with those interfaces can be mixed on the same bus and each device can operate at its fully rated speed Product Description 5 Specifications Physical Specifications Specification Measurement Width 146 0 mm 5 75 in without bezel 148 3 mm 5 84 in with bezel Length 205 5 mm 8 09 in without bezel 210 5 mm 8 29 in with bezel Height 82 5 mm 3 25 in without bezel 84 8 mm 3 34 in with bezel Weight without a cartridge 3 kg 6 Ib 10 oz Power Specifications Power Supply 5 V dc 12 V dc Tolerance 10 10 Voltage Ripple Noise 60 mV pp 125 mV pp 50 Hz 20 MHz Minimum Supply Current steady state 1 3 A 0 2 A Maximum Supply Current steady state 3 0 A 11A Peak Supply Current instantaneous power by power supply 3 3 A for 100 ms 15 W 4 50 A for 2 ms 49 20 W Power Measurements Ultra 160 SCSI drive Idle Mode no cartridge 10W Idle Mode Cartridge loaded 12W Reading and Writing 05 46 m s 28W Environmental Specific
21. drive of unthreading tape from the drive s internal tape path and returning it with the leader block to the tape cartridge Unload Button Located at the front of the drive a push button that when depressed rewinds the tape in a cartridge and ejects the cartridge from the drive The Unload Button can also be used to place the tape drive in maintenance mode scroll through maintenance functions exit maintenance mode force a drive dump and reset the drive URL See uniform resource locator utility See utility program utility program A computer program that supports computer processes For example a diagnostic program a trace program or a sort program V Vdc Volts dc direct current vital product data VPD Information about a product Among other details the VPD may include a model number serial number part number or level of firmware volt The SI international unit of potential difference and electromotive force Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is equal to one watt VPD Vital product data W W Watts WAN See wide area network watt The metric unit of power that is required to do work at the rate of one joule per second web See World Wide Web wet bulb temperature The temperature at which pure water must be evaporated adiabatically
22. environment measured at the front of the bezel near the air intake area as shown in Figure 4 The recommended acclimation time is four hours after the drive has been unpacked or one hour after any condensation that you can see has evaporated whichever is greater When acclimating the drive apply the following measures If the drive is colder than its operating environment and the air contains sufficient humidity condensation may occur in the drive and damage it When the drive has warmed to the operating temperature range greater than 10 C or 50 F and no danger of condensation is present the air is dry warm the drive more quickly by powering it on for 30 minutes Use a diagnostic tape to test the drive before inserting a tape that contains data If the drive is hotter than its operating environment the tape can stick to the drive head When the drive has cooled to the operating temperature range less than 40 C or 104 F cool the drive more quickly by applying airflow for 30 minutes Power on the drive and use a diagnostic tape to test it before inserting a tape that contains data If you are uncertain about whether the temperature of the drive is within the recommended operating range or the humidity is sufficient to cause condensation acclimate the drive for the full four hours a82ru003 Figure 4 Temperature of the drive is taken near the air intake area Power Off the Enclosure ___ 1 Power off the encl
23. made available to a server by a tape drive record boundaries The fixed limits of a record relative humidity The ratio of the amount of water vapor actually present in the air to the greatest amount possible at the same temperature repeater A device that regenerates signals to extend the range of transmission between data stations or to interconnect two branches A repeater is a node of a local area network reset To return a device or circuit to a clear state LDI wrap plug A connector mechanism that connects to an LDI port for the purpose of testing the drive s circuitry for the LDI interface LDI wrap test A diagnostic that can be run on the drive to determine whether the circuitry functions properly to and from the LDI connector S s See second SAN See Storage Area Network SAN Data Gateway A device that provides Fibre Channel attachment between Open Systems servers and SCSI disk and tape storage systems SC See subscription channel connector scratch cartridge A data cartridge that contains no useful data but can be written to with new data SCSI See Small Computer Systems Interface SCSI bus 1 A collection of wires through which data is transmitted from one part of a computer to another 2 A generic term that refers to the complete set of signals that define the activity of the Small Computer Systems Interface SCSI SCSI connector Located at the rear of the drive the connector that
24. of one size and style to connect to a mating connector of a different size and style Data provided to the computer or data resulting from computer processing I O See input output J J2 connector Located at the rear of the drive the connector for the LDI or RS 422 interface J33 connector Located at the rear of the drive a single connector that contains the connections for the SCSI signals and grounds SCSI ID SCSI bus termination and drive power jumper 1 A tiny connector that fits over a pair of protruding pins in a connector A jumper can be moved to change electrical connectors When in place the jumper connects the pins electrically 2 To place a jumper on a connector pin 70 Ultrium LTO 3 Tape Drive L label A slip of paper with an adhesive backing that can be written on and affixed to a tape cartridge as a means of identification or description label area On the LTO Ultrium Tape Cartridge a recessed area next to the write protect switch where a bar code label must be affixed LAN See local area network LDI See Library Drive Interface leader pin block Located within the drive the part that engages the steel pin which is attached to the tape in an LTO Ultrium Tape Cartridge Once engaged the leader pin block pulls the tape from the cartridge into the drive leader pin On the LTO Ultrium Tape Cartridge a small metal column that is attached to the end of the magnetic tape During tape pr
25. reel located inside the cartridge Continue spooling into the cartridge until the tape is taut The tape must remain within the flanges of the tape guiding rollers Ensure that you do not stretch the tape __ Step 8 Reassemble the drive by reversing the procedure in Step 4 on page 53 in Beginning Procedure Step 9 Allow the drive to perform mid tape recovery This takes several minutes When this activity completes the cartridge ejects automatically Step 10 Test the drive see Function Code 1 Run Drive Diagnostics on page to determine if it should be replaced Tape Tangled along Tape Path Step 1 Carefully pull out excess tape and untangle Note If you find the tape to be broken go to one of the following appropriate procedures e Tape Spooled off Supply Reel on page 55 Tape Pulled from or Broken near Leader Pin on page 56 OR Tape Broken in Mid tape on page 58 __ Step 2 Set the drive on its left side with the head and tape path facing up a82ru008 A Figure 15 Using hex wrench to rewind tape into cartridge Step 3 From the bottom of the drive locate the access hole EN in Figure 15 __ Step 4 Insert a 2 5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle Begin spooling the tape back into the cartridge by turning the hex wrench clockwise Servicing 59
26. the drive on the cover of the enclosure or on any other metal surface ve ttention avoid static electricity damage when handling the drive use the following The steps that follow describe how to install the drive into an enclosure Note Depending on the type of enclosure installation procedures may vary Before starting this installation read these instructions and compare them to the drive installation instructions for your enclosure Installation Overview 11 12 O O 0 N O e 0O D g e Unpack the Drive on page 1 Power Off the Enclosure on page 1 on page 1 Ive oO ct pus gt O an Q un Q O w Mount the Drive into the Enclosure on page 1 Connect and Test Power to the Drive on page 14 Connect the Internal SCSI Cable on page 1 Connect the Internal LDI Cable optional on page 14 enostics on page 1 a en 3 g B lt c J a Install Device Drivers on page 15 Connect the Enclosure s External SCSI Interface to the Server on page 15 Connect the External LDI Interface to the Server optional on page 1 O1 Configure the Drive to the Server Switch or Hub on page 1 Ke Unpack the Drive Unpack the drive and store the packaging for future moves or shipping Attention Acclimation time is required if the temperature of the drive when unpacked is different than the temperature of its operating
27. the symptom on the drive Tape spooled off the supply reel All the tape appears to be on the take up reel and no tape is on the supply reel inside the cartridge Test the drive after the procedure is completed Tape pulled from leader pin or broken at the front end All the tape appears to be on the supply reel inside the cartridge and very little or no tape appears to be on the take up reel The leader block is positioned in the take up reel Return the drive after the procedure is completed Tape broken in mid tape Tape appears to be on both the supply reel inside the cartridge and take up reel Test the drive after the procedure is completed Tape tangled along tape path Tape appears to be tangled and damaged but in tact Return the drive after the procedure is completed OR No damage to tape or no apparent failure There appears to be no damage or slack to the tape Return the drive after the procedure is completed Tape Spooled off Supply Reel Step 1 __Step 2 Step 3 __Step 4 Step 5 With the front of the drive facing you pull an arm s length of tape out of the take up reel from the left side of the drive From the take up reel thread tape around the rear of the tape path and over the head rollers on the left side of the drive Set the drive on its left side with the head and tape path facing up Moisten a cotton swab with water and wet approximately 13 mm 0 5 in of the tape end
28. you may need to issue the command several times to read the complete dump 7 To determine where to send the file for analysis contact your OEM Product Application Engineer PAE Using a Device Driver Utility To obtain a drive dump by using a device driver utility determine whether your server is installed with a utility that can read files from the server s memory If it is use that utility to obtain the drive dump For information about using IBM s utility programs to obtain drive dumps see the IBM Ultrium Device Drivers Installation and User s Guide To determine where to send a file that contains a drive dump to be analyzed contact your OEM Product Application Engineer PAE Resolving Problems 47 Viewing the Drive Error Log The drive keeps an error log that you can use to identify and correct errors The log contains the 10 most recent error codes which appear one at a time on the Single character Display SCD To view the drive error log 1 2 Make sure that no cartridge is in the drive Within two seconds press the Unload Button three times The Status Light becomes solid amber which means that the drive is in maintenance mode Press the Unload Button once per second until appears in the SCD Press and hold the Unload Button for three seconds to view the most recent error code Refer to Table 6 on page 43 to determine the meaning of the code and the action to take P
29. FMR Tape on page 25 the firmware of multiple drives can be updated with the same FMR tape After updating the drive firmware unmake the FMR tape see Function Code 8 Unmake FMR Tape on page 28 and use it as a data cartridge To update the drive s firmware from an FMR tape cartridge 1 Ensure that a cartridge is not loaded in the drive Operating 35 2 Place the drive in maintenance mode by pressing the Unload Button three times within a two seconds The Status Light becomes solid amber which means that the drive is in maintenance mode c 3 Press the Unload Button once per second until displays then press and i hold the button for three seconds When flashes the drive is waiting for a cartridge 4 Insert the FMR tape cartridge flashes the drive loads the updated firmware from the cartridge and the Status Light flashes amber When the g update completes successfully displays and the cartridge automatically ejects The drive resets itself and automatically activates the new firmware If the update fails an error code displays To resolve the error locate the code in Table 6 on page 43 36 Ultrium LTO 3 Tape Drive Using Ultrium Media shows the LTO Ultrium 400 GB Data Cartridge and its components LTO cartridge memory 4 Write protect Switch H Cartridge door E Label area Leader Pin n Insertion guide a67b0022
30. SCSI port for the purpose of testing the drive s circuitry for the SCSI interface SCSI wrap test A diagnostic that can be run on the drive to determine whether the circuitry functions properly to and from the SCSI connector second One sixtieth of a minute selection time out Following the selection of an option for example a data transfer the period of time during which it is determined that there is a bad connection between the server and the drive sense data Data that describes an I O error Sense data is presented to a server in response to a Sense I O command serial interface An interface that sequentially or consecutively executes two or more operations in a single device such as an arithmetic and logic operation server A functional unit that provides services to one or more clients over a network Examples include a file server a print server or a mail server The IBM eserver pSeries IBM server iSeries HP and Sun are servers Synonymous with host Glossary 73 ship group The group of supplies cords or documentation that is shipped with the drive shipping environment The temperature relative humidity rate and wet bulb temperature of the environment to which the drive is exposed when it is transferred from one location to another short wave cable In Fibre Channel technology a laser cable that uses a wavelength of 780 nanometers and is only compatible with multimode fiber single charac
31. TANDBERG DATA zzz Storing your Information Ultrium LTO 3 Tape Drive Tandberg Storage Solution 840LTO Setup Operator and Service Guide Note Before using this guide and the product it supports read the information in Safety and Environmental Notices on page ix Notices on page 65 and First Edition December 2004 This edition applies to the Ultrium LTO 3 Tape Drive Model Tandberg Storage Solution 840LTO Setup Operator and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Copyright Tandberg Data 2004 All rights reserved Contents Figures Tables Safety and Environmental Notices Danger Notices Caution Notices End of Life EOL Plan About This Guide Product Description Front Panel of the Drive Rear Panel of the SCSI Drive Speed Matching and Channel Calibration Sleep Mode E o4 uw SCSI Attachment Physical Characteristics of the SCSI Interface Speed Specifications Physical Specifications Power Specifications Environmental Specifications Other Specifications Installing the Drive Installation Overview Unpack the Drive Power Off the Enclosure Set the SCSI ID Setting t
32. The drive uses the Library Drive Interface LDI to communicate with a tape library Connect the enclosure s internal LDI cable to the LDI connector on the drive see E in Rear Panel of the SCSI Drive on page 3 14 Ultrium LTO 3 Tape Drive Run Drive Diagnostics 1 Replace the cover on the enclosure Connect the power cord to both the enclosure and the electrical outlet Power on the enclosure Run one or more of the following drive diagnostics Function Code 1 Run Drive Diagnostics on page 23 Function Code 6 Run SCSI Wrap Test on page 27 Function Code 7 Run RS 422 Wrap Test on page 28 If an error code appears on the single character display SCD go to Table 6 on page 43 If no error appears continue to the next step 5 Power off the enclosure __6 Disconnect the power cord from both the enclosure and the electrical outlet Install Device Drivers For information about installing device drivers refer to the documentation for your enclosure Connect the Enclosure s External SCSI Interface to the Server 1 Connect an external SCSI bus cable to both the enclosure and the server for the location of the connectors refer to the documentation for your enclosure and server Run the appropriate SCSI attachment verification procedure from your server for instructions refer to the IBM Ultrium Device Drivers Installation and User s Guide If you want to power a de
33. a exists the drive places it into a dump area for information about retrieving the data see Obtaining a Drive Dump on page 47 Reset the drive Press and hold the Unload Button on the drive for ten seconds The drive saves a dump of the current drive state then reboots to allow communication Do not cycle power as this will erase the contents of the dump Operating 19 Inserting a Tape Cartridge To insert a tape cartridge 1 Ensure that the drive is powered on 2 Ensure that the write protect switch is properly set see Write Protect Switch on page 39 3 Grasp the cartridge so that the write protect switch faces you see in Figure 7 4 Slide the cartridge into the tape load compartment Notes a If the cartridge is already in an ejected position and you want to reinsert it remove the cartridge then insert it again b If the cartridge is already loaded and you cycle the power turn it off then on the tape will reload a82ru005 Figure 7 Inserting a cartridge into the drive 20 Ultrium LTO 3 Tape Drive Removing a Tape Cartridge To remove a tape cartridge 1 Ensure that the drive is powered on 2 Press the Unload Button The drive rewinds the tape and partially ejects the cartridge The Status Light flashes green while the tape rewinds then goes out before the cartridge partially ejects 3 After the cartridge partially ejects grasp the cartridge and remo
34. aintenance Mode on page 22 Lu appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears Press and hold the Unload Button for three or more seconds then release it to li select the function The SCD changes to a flashing H Insert a scratch blank data cartridge that is not write protected or the tape zl drive exits maintenance mode The SCD changes to a flashing The tape drive copies the FMR data to the scratch data cartridge Note If you inserted an invalid or write protected tape cartridge error code 1 D appears in the SCD The tape drive unloads the cartridge and exits maintenance mode If the tape drive creates the FMR tape successfully it rewinds and unloads the new tape exits maintenance mode and the tape is ready to use If the tape drive fails to create the FMR tape it displays an error code To determine the error see Table 6 on page 43 The tape drive then unloads the FMR tape exits maintenance mode Function Code 4 Force a Drive Dump LI Function Code performs a dump of data collected by the drive this process is also known as saving a microcode trace 1 Place the drive in maintenance mode For instructions see l Entering Maintenance Mode on page 22 Press the Unload Button once per second until appears in the SCD If you cycle past the d
35. an oxide coatings in the magnetic layer meter In the Metric System the basic unit of length equal to approximately 39 37 inches micrometer One millionth of a meter 000001 m Synonymous with micron Abbreviated as um micron One millionth of a meter 000001 m Synonymous with micrometer Abbreviated as um microsecond One millionth of a second 000001 s Abbreviated as ps millimeter mm One thousandth of a meter 001 m millisecond ms One thousandth of a second 001 s mm See millimeter ms See millisecond multimode fiber An optical fiber that has a core that is large enough to propagate more than one electromagnetic wave of light The typical diameter is 62 5 micrometers N N A Not applicable native storage capacity The amount of data that can be stored without compression on a tape cartridge native sustained data transfer rate See data transfer rate Glossary 71 negotiated speed Defined by Fibre Channel Standards the algorithm that ensures the highest speed that is supported by both the drive and the port to which it attaches This negotiation occurs at power up and whenever a catastrophic link event occurs such as a cable pull that exceeds the timeouts that are specified in the Standards The speed is negotiated when the first possibility of a new connection for example a fiber cable is established and is maintained until the Fibre Channel connection is terminated The speed
36. aning the Drive Head on page The error code clears when you clean the tape drive or place it in maintenance mode r No error or message assigned See error code in this table The Unload Button is depressed Verify that the button pushes freely 46 Ultrium LTO 3 Tape Drive Obtaining a Drive Dump You can obtain a drive dump by selecting a function code on the drive or by using a device driver utility or a system tool on the server The sections that follow describe each method Using the Drive To obtain a drive dump directly from the drive 1 Make sure that no cartridge is in the drive 2 Within two seconds press the Unload Button three times The Status Light becomes solid amber which means that the drive is in maintenance mode 3 Press the Unload Button once per second until appears in the Single character Display 4 To select the function press and hold the Unload Button for three seconds r After you release the button flashes Within 60 seconds insert a scratch E data cartridge that is not write protected After you insert the cartridge flashes and the drive writes the dump data to the scratch tape When the function is complete the drive rewinds and unloads the tape 5 Insert the tape into a drive 6 From the server issue the SCSI READ command to read the dump from the tape to a file or electronic image
37. ars when you power off the tape drive or place it in maintenance mode P Power problem The tape drive detected that the externally supplied power is approaching the specified voltage limits the tape drive is still operating or is outside the specified voltage limits the tape drive is not operating Perform the following action 1 Ensure that the power connector is properly seated 2 Ensure that the proper dc voltages are being applied within the tolerances allowed see Physical Specifications on page 6 3 If the proper voltages are being applied but the problem persists replace the unit The error code clears when you power off the tape drive or place it in maintenance mode Lu Firmware problem The tape drive determined that a firmware error occurred Perform the following action 1 Collect a drive dump from one of the following Note Do not force a new dump the tape drive has already created one Server s SCSI interface by using a device driver utility or system tool Ultrium Tape Drive to copy and read a drive dump use Function Code 5 Copy Drive Dump on page 26 2 Power the tape drive off and on then retry the operation that produced the error 3 If the problem persists download new firmware and retry the operation 4 If the problem persists send the drive dump that you collected in step 1 to your Tandberg Data Support Center The error code clear
38. ates the cartridge loader mechanism b Position of the rotator stub Kl in Figure 12 on page 56 c Front loader motor worm gear EI in Figure 12 on page 56 Rotating this gear allows the loader mechanism gear EJ in Figure 12 on page 56 to turn Rotate the loader motor worm gear H in Figure 12 on page 56 to turn the loader mechanism gear in Figure 12 on page 56 counterclockwise Continue turning until the rotator stub Efl in Figure 12 on page 56 loses contact with the lever W in This releases the LBA leader pin Figure 12 on page 56 to Rotate the threader motor worm gear Ill in turn the threader mechanism gear fd in Figure 12 on page 56 counterclockwise This moves the LBA out of the cartridge and past the read write head Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive EN in Figure 13 a82ru010 Figure 13 Leader Block Assembly LBA Step 8 Step 9 __ Step 10 Step 11 Continue rotating the loader motor worm gear BY in page 56 until the rotate stub El in Figure 12 on page 56 is positioned as shown Notice that the rotator stub J in is nearly aligned with the cartridge loader tray guide bearing in Figure 12 on page 56 Remove the cartridge from the cartridge loader tray Reassemble the drive by reversing the procedure in Step 4 on page 53 in Refer to the appropriate procedure to install the new drive a
39. ations Operating FRE Environmental Factor see Note 3 Storage Shipping Diesen 10 to 40 C 40 to 60 C 40 to 60 C a dci lea i 50 to 104 F 40 to 140 F 40 to 140 F Be a 20 to 80 10 to 90 10 to 90 noncondensing 26 C 26 C 26 C Wet bulb temperature 78 8 F 78 8 F 78 8 F Note Measured in front of the bezel near the air intake area refer to Figure 4 on page 10 6 Ultrium LTO 3 Tape Drive Other Specifications Maximum altitude 3048 m 10 000 ft for operating and storage 12192 m 40 000 ft for shipping Extraction force 250 to 750 gms force Product Description 7 8 Ultrium LTO 3 Tape Drive Installing the Dri nA To precautions Limit your movement Movement can cause static electricity to build around you Always handle the drive carefully Never touch exposed circuitry Prevent others from touching the drive Before unpacking and installing the drive into an enclosure touch its static protective packaging to an unpainted metal surface on the enclosure for at least two seconds This reduces static electricity in the packaging and your body When possible remove the drive from its static protective packaging and install it directly into an enclosure without setting it down When this is not possible place the drive s packaging on a smooth level surface and place the drive on the packaging Do not place
40. aving an adhesive backing The bar code label must be affixed to a tape cartridge to enable the library to identify the cartridge and its volume serial number bezel The removable frame that fits over the front of the drive bit The smallest unit of data in a computer A bit short for binary digit has a single binary value either 0 or 1 Computers store data and execute instructions in bit multiples called bytes In most computer systems there are eight bits in a byte burst data transfer rate The maximum speed at which data is transferred bus See SCSI bus byte A string that consists of a certain number of bits usually 8 which are treated as a unit and represent a character A byte is a fundamental unit of data C C See Celsius 67 capacity The amount of data that can be contained on storage media and expressed in bytes cartridge See tape cartridge cartridge door On a tape cartridge the hinged barrier that can be opened to access or closed to protect the magnetic tape within the cartridge cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge cartridge memory See LTO cartridge memory Celsius Having a thermometric scale on which the interval between the freezing point and the boiling point of water is divided into 100 degrees with 0 representing the freezing point and 100 representing the boiling point
41. circuit functions are not needed for drive operation the drive features a power management function that causes the drive s electronics to enter a low power mode known as sleep mode To enter sleep mode the drive must be inactive for a minimum of 30 seconds default value this is programmable via the mode pages to exit the drive must receive a command across the SCSI interface a command across the Library Drive Interface LDI or RS 422 interface or a load or unload request When in sleep mode the drive s response time to commands that do not require media motion increases by up to ten microseconds Commands that require media motion may be delayed an additional 100 milliseconds because the tape must be retensioned 4 Ultrium LTO 3 Tape Drive SCSI Attachment To communicate with a server the drive uses the Ultra160 LVD SCSI interface Physical Characteristics of the SCSI Interface The drive contains a high density 68 pin D shell receptacle connector HD68 for attachment to the server The HD68 connector includes the connectors for the SCSI signal the SCSI ID and the drive s power The drive supports LVD SCSI cables with HD68 connectors Speed The Ultra160 LVD SCSI interface is compatible with older SCSI technology and is capable of data transmission at 160 MB s Ultra160 SCSI uses the three management features of the Ultra3 SCSI standard that specifically affect data transfer rate Double transition clocking a
42. d so on until no errors remain Diagnostic and Maintenance Functions on page 22 lists the single character codes that represent diagnostic or maintenance functions To initiate a function the unit must be in maintenance mode The SCD is blank during normal operation SCD Dot If a drive dump is present while the drive is in maintenance mode a single red dot r illuminates in the lower right corner of the SCD To copy the dump see Function Code 5 Copy Drive Dump on page 26 The SCD Dot turns off when you obtain the dump by using an FMR tape a SCSI command or a library command 17 Status Light The Status Light Ell in Figure 2 on page 2 is a light emitting diode LED that provides information about the state of the drive The light can be green or amber and when lit solid or flashing Table 1 lists the conditions of the Status Light and Single character Display SCD and provides an explanation of what each condition means Table 1 Meaning of Status Light and Single character Display SCD If the B and the A Status Light SCD is Meaning is Off Off The drive has no power or is powered off Green Off The drive is powered on and in an idle state Flashing Off The drive is reading from the tape writing to the tape rewinding the tape locating data Green on the tape loading the tape or unloading the tape Flashing Off The drive contains a ca
43. ditions are reported to the host Therefore temporary errors are reported in the sense data This selection is normally used as Hg a request from support personnel Default is disabled 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 Vt 2 Press and hold the Unload Button for three seconds while appears in the CI SCD The SCD changes to H then exits maintenance mode Function Code U Disable Post Error Reporting When selected turns Post Error reporting off Deferred check conditions temporary errors are NOT reported to Host normal mode of drive operation HI Default is disabled 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 m 2 Press and hold the Unload Button for three seconds while appears in the Hg SCD The SCD changes to then exits maintenance mode 34 Ultrium LTO 3 Tape Drive Updating Firmware m Attention When updating firmware do not power off the drive until the update is complete or the firmware may be lost Periodically check for updated levels of drive firmware by visiting the web at Update drive firmware using The SCSI interface The LDI or RS 422 interface A field microcode replacement FMR tape cartridge For instructions on obtaining a new firmware image or FMR tape visit To update the firmwar
44. e 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the Unload Button three times The Status Light becomes solid amber which means that the drive is in maintenance mode Press the Unload Button once per 1 5 seconds until appears in the l Single character Display SCD If you cycle past Unload Button until it displays again continue to press the To select the function press and hold the Unload Button for three seconds l After you select the function test flashes and the drive automatically starts the e If the test is successful it loops and begins again To half the test press the Unload Button The test continues to the end of its loop and then stops The 17 LI drive then displays and exits maintenance mode m If the test fails displays the test stops and the drive exits maintenance E mode To resolve the error locate in Table 6 on page 43 Function Code 8 Unmake FMR Tape Cl Function Code erases the field microcode replacement FMR data and rewrites the cartridge memory on the tape This converts the cartridge into a valid scratch blank data cartridge 1 Place the drive in maintenance mode For instructions see Entering Maintenance Mode on page 22 CI Press the Unload Button once per second until appears in the SCD If you
45. e refer to the following sections Updating Firmware through the SCSI Interface When updating drive firmware by using the SCSI interface the procedure varies depending on whether your server uses an IBM tape device driver or a non IBM tape device driver such as a driver from Sun Hewlett Packard or Microsoft For instructions about updating firmware from a server that uses an IBM tape device driver refer to the IBM Ultrium Device Drivers Installation and User s Guide To update firmware from a server that uses a non IBM tape device driver refer to the documentation for that device Updating Firmware through the Library Drive Interface The drive includes a firmware update feature that allows a tape library to download firmware to the drive by using the Library Drive Interface LDI while the drive performs normal host operations on logical unit number LUN 0 of the SCSI Protocol Interface The update typically takes 63 seconds and a maximum of 140 seconds The command may be received by the SCSI interface or the LDI RS 422 interface Note If a Power on Reset command is received while a cartridge is loaded in the drive the drive will respond with a Check Condition It will not activate the new code level until you cycle power or until a Power on Reset command is received and the drive does not contain a cartridge Updating the Firmware with an FMR Tape Cartridge Tip After creating an FMR tape see Function Code 3 Create
46. e Protect Switch 39 Configure drive tohub 15 toserver 15 to switch 15 conserve energy 4 CRC See Cyclic redundancy check CRC customize each data channel 4 Cyclic redundancy check CRC 5 D Description of drive 1 Device drivers install 15 Diagnostics clear error code log 29 copying drive dump to tape 26 display error code log 29 drive 15 Fast Read Write Test 31 forcing a drive dump 25 post error reporting 34 SCSI Wrap Test 27 selecting function 22 tape drive 23 test cartridge 30 Test Head 32 Display 17 Domain validation 5 Double transition clocking 5 Drive acclimating 10 configure to hub 15 configure to server 15 configure to switch 15 connect power 14 description 1 diagnostics 15 features 1 installing 9 mounting into enclosure 13 test power 14 unpacking 10 Drive dump copying to tape 26 forcing 25 obtaining 47 Drive head cleaning 21 E energy conservation 4 Error code log clear 29 display 29 Error codes 43 receiving 42 Error log viewing 48 F Fast Read Write Test 31 Features of drive 1 Firmware updating 35 using FMR tape 35 using LDI 35 using SCSI interface 35 FMR tape create 25 unmake 28 update firmware 24 Installation 9 J jumpers 11 L LDI external server connection 15 internal cable connection 14 LDI interface 12 M Maintenance create FMR tape 25 unmaking an FMR tape 28 update firmware with FMR tape 24 Maintenance Mode 22 exiting 22 Media 37 inserting 20
47. e SCSI interface For more information see Updating second Code or Off Flashing Off The drive detected an error and is performing a firmware recovery It will reset Amber automatically twice per second Flashing Flashing The drive is requesting a cartridge to be loaded Amber F twice per i second 18 Ultrium LTO 3 Tape Drive Table 1 Meaning of Status Light and Single character Display SCD continued If he and the Status Light SCD is Meaning is Flashing Off There is a drive dump in flash memory Amber twice per second 1 Power should not be removed from the drive until the microcode update is complete The drive indicates that the update is complete by resetting and performing POST Unload Button The Unload Button H in Figure 2 on page 2 performs the following functions Table 2 Functions that the Unload Button performs Unload Button Function How to Initiate the Function Rewind the tape into the cartridge and eject the cartridge from the drive Press the Unload Button once The Status Light flashes green while the drive is rewinding and unloading Note During a rewind and eject operation the drive does not accept SCSI commands from the server Place the drive in maintenance mode Ensure that the drive is unloaded Then within two seconds press the Unload Button three times The drive is in maintenance mode when the Status Light becomes solid ri LI
48. e functions cannot be performed concurrently with read or write operations While in maintenance mode the tape drive does not accept SCSI commands from the server The tape drive does accept LDI or RS 422 commands Entering Maintenance Mode The drive must be in maintenance mode to run drive diagnostics or maintenance functions To place the unit in maintenance mode 1 Make sure that no cartridge is in the drive F1 2 Press the Unload Button three times within two seconds appears in the Single character Display SCD and the Status Light turns amber Note If a cartridge is in the tape drive it will eject the first time that you press the Unload Button and the drive will not be placed in maintenance mode To continue placing the drive in maintenance mode perform the preceding step Maintenance functions cannot be performed concurrently with read or write operations While in maintenance mode the drive does not receive SCSI commands from the server Function Code 0 Exit Maintenance Mode m Function Code makes the drive available for reading and writing data 1 Place the drive in maintenance mode For instructions see 2 Press and hold the Unload Button for 3 or more seconds to take the drive out of maintenance mode The Status Light turns off ri LI If no error is detected temporarily appears in the SCD then goes blank The drive then exits maintenance mode I
49. e is full or until all data is written The cartridge door H protects the tape from contamination when the cartridge is out of the drive Behind the door the tape is attached to a leader pin EX When the cartridge is inserted into the drive a threading mechanism pulls the pin and tape out of the cartridge across the drive head and onto a non removable take up reel The head can then read or write data from or to the tape The write protect switch E prevents data from being written to the tape cartridge see Write Protect Switch on page 39 The label area Ell provides a location to place a label The insertion guide J is a large notched area that prevents the cartridge from being inserted incorrectly Both generations of the LTO Ultrium Data Cartridge have a nominal cartridge life of 5000 load and unload cycles Cleaning Cartridge With each drive a specially labeled LTO Ultrium Cleaning Cartridge is supplied to clean the drive heads The drive itself determines when a head needs to be I L cleaned It alerts you by displaying on the Single character Display To clean the head insert the cleaning cartridge into the tape load compartment see on page 20 The drive performs the cleaning automatically When the cleaning is finished the drive ejects the cartridge Note If a cleaning cartridge is inserted when the drive does not need to be cleaned or when the cartridge has expired the drive will automat
50. ert Cartridge into Tape Drive Function Code E Test Cartridge amp Media Function Code F Fast Read Write Test Function Code H Test Head E Function Code L Load Unload Test Function Code P Enable Post Error Reporting Function Code U Disable Post Error Reporting Updating Firmware Updating Firmware through fhe SCSI Tibet Updating Firmware through the Library Drive Interface Updating the Firmware witi an FMR Tape Cartridge Be Hl ie 6 Using Ultrium Media Cartridge Compatibility Data Cartridge Cleaning Cartridge Write Protect Switch Resolving Problems Methods of Receiving Errors and er Error Codes and Messages Obtaining a Drive Dump m the Drive Using a Device Driver Utility Viewing the Drive Error Log Resolving Problems Reported by the Server Fixing SCSI Bus Errors Ne Servicing the Drive uA Removing a SCSI Drive from an Enclosure Manually Removing a Tape ee Before You Begin A Recommended Tools Beginning Procedure a Tape Spooled off Supply Reel Tape Pulled from or Broken near Leader Pin Tape Broken in Mid tape s 21 22 222 lt 22 203 24 223 25 26 27 28 28 4 29 29 29 30 91 392 s 3 34 34 35 35 35 99 37 37 38 38 39 41 42 43 47 47 47 48 49 49 51 51 52 s52 52 B 55 56 58 iii Tape Tangled along Tape Path No Apparent Failure or Damage to Tape Notices
51. esired code press the Unload Button once per second until the code reappears LI 1 Press and hold the Unload Button for three or more seconds then release it to m select the function The drive performs the dump The SCD shows then goes blank To access the contents of the dump see Function Code 5 Cop Drive Dump on page 26 Note You can also force a drive dump when the tape drive is in normal operating mode Simply press and hold the Unload Button for ten seconds Operating 25 Function Code 5 Copy Drive Dump Function Code copies data from a drive dump captured in Function Code 4 to the beginning of a scratch blank data cartridge m Attention CL For the function insert only a scratch blank data cartridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge 1 Place the drive in maintenance mode For instructions see Entering Maintenance Mode on page 22 2 Press the Unload Button once per second to cycle through the following functions c n e 27 1 no function I II I copy dump to tape Es IE copy dump to flash memory Em e zi 1 erase flash memory If you cycle past the desired code press the Unload Button once per second until the code reappears 3 Press and hold the Unload Button for three or mo
52. f an error is detected the SCD shows an error code but still exits maintenance mode To determine the error locate the code in Table 6 on page To clear the error turn the power off then on again The drive also exits maintenance mode automatically after it completes a maintenance function or after 10 minutes if no action has occurred 22 Ultrium LTO 3 Tape Drive Function Code 1 Run Drive Diagnostics Approximate Run Time 20 minutes per loop Total Number of Loops 10 l l Function Code runs tests that determine whether the drive can properly load and unload cartridges and read and write data The diagnostic loops ten times To stop the diagnostic and exit maintenance mode press the Unload Button once to abort the test Attention For this test insert only a scratch blank data cartridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 2 Press the Unload Button once per second until appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears I D 3 Press and hold the Unload Button for three or more seconds then release it to I select function The SCD changes to a flashing H 4 Insert a scratch blank data cartridge that is
53. facilitates commands to and from the server and to which the internal SCSI cable of an enclosure connects SCSI device Anything that can connect into the SCSI bus and actively participate in bus activity SCSI drive sense data In response to inquiry from the server about an error condition a packet of SCSI sense bytes that contains information about the error and that is sent back to the server by the drive SCSIID The unique address from 1 to 15 that you assign to an drive that uses a SCSI interface Model T400 SCSI ID connector Located at the rear of the drive the connector that enables the drive s SCSI address to be set Addresses are determined by the placement of jumpers on the pins SCSI interface See Small Computer Systems Interface SCSI protocol A set of rules that control the communication and transfer of data between two or more SCSI devices or systems in a communications network SCSI ID switch Located on an enclosure that contains a drive a mechanism that connects to the drive and allows you to change the drive s SCSI ID without using jumpers SCSI log sense data In response to inquiry from the server about the drive s error logs and counters a packet of SCSI sense bytes which contains that information and which is sent back to the server by the drive Log sense data is used to diagnose problems especially if the problems are intermittent SCSI wrap plug A connector mechanism that connects to a
54. haracteristics of the drive fiber optic cable The medium by which light is transmitted through fibers or thin rods of glass or some other transparent material of high refractive index fiber optics A branch of optics dealing with the transmission of light through fibers or thin rods of glass or some other transparent material of high refractive index field microcode replacement tape A tape cartridge that contains new or revised firmware microcode for the drive file A named set of records that are stored or processed as a unit filemark Located on the magnetic tape within a tape cartridge a recorded element that typically marks the organizational boundaries in a serial file structure such as directory boundaries and that is requested to be written or read by the server firmware The proprietary code that is usually delivered as part of an operating system Firmware is more efficient than software that is loaded from an alterable medium and is more adaptable to change than pure hardware circuitry An example of firmware is the Basic Input Output System BIOS in read only memory ROM on a PC motherboard FMR tape See field microcode replacement tape foot A unit of length comprising 12 inches G Gb See gigabit GB See gigabyte Generation 1 The informal name for the IBM Ultrium Internal Tape Drive which is the predecessor of the drive Generation 2 The Generation 1 drive has a native storage capacit
55. he SCSI ID with Jumpers Setting the SCSI ID with a SCSI ID Switch Setting the SCSI ID through the LDI Interface Supplying TERMPOWER SCSI Drive ML Mount the Drive into the Enclosure Connect and Test Power to the Drive Connect the Internal SCSI Cable Connect the Internal LDI Cable nen Run Drive Diagnostics es Install Device Drivers Connect the Enclosure s External SCSI Interface i the Server Connect the External LDI interface to he Server optional Configure the Drive to ihe Server Switch or Hub Operating the Drive Single character ias en SCD Dot Status Light Unload Button Inserting a Tape Cartridge Removing a Tape Cartridge Mid tape Recovery V vii ix ix x NDDDDATUTUOKE PR WD SI 10 10 1 11 11 12 12 13 14 14 14 15 15 15 15 15 17 17 17 18 19 20 21 s2 Cleaning the Drive Head Diagnostic and Maintenance Functions Entering Maintenance Mode Function Code 0 Exit Maintenance Mode Function Code 1 Run Drive Diagnostics Function Code 2 Update Drive Firmware from FMR Tape PP Function Code 3 Create FMR Tape Function Code 4 Force a Drive Dump Function Code 5 Copy Drive Dump Function Code 6 Run SCSI Wrap Test Function Code 7 Run RS 422 Wrap Test Function Code 8 Unmake FMR Tape Function Code 9 Display Error Code Log Function Code A Clear Error Code Log Function Code C Ins
56. he following steps 1 2 10 11 Ensure that the drive does not contain a tape cartridge Deconfigure the drive from the server for instructions see your server s documentation Turn off the power to the enclosure Disconnect the power cable from the enclosure and the electrical outlet Remove the cover of the enclosure Disconnect the internal power cable from the power connector see in Figure 3 on page 3 If connected disconnect the internal LDI RS 422 cable from the LDI RS 422 connector see J in Figure 3 on page 3 Disconnect the internal SCSI cable from the SCSI connector see in Figure 3 on page 3 Perform one of the following procedures on the SCSI ID connector see H in Figure 3 on page 3 If your enclosure uses an internal SCSI ID switch disconnect it from the SCSI ID connector If your enclosure uses jumpers to set the SCSI ID do not remove them from the connector Remove the mounting screws from the side brackets of the chassis see H in Figure 6 on page 13 Remove the drive from the enclosure To reassemble reverse these steps 51 Manually Removing a Tape Cartridge The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge Attention Before using this procedure you must have exhausted all other means of removing the tape cart
57. he quantity of charge per unit of time Current is measured in amperes 68 Ultrium LTO 3 Tape Drive cycle power To apply and remove electrical power to a device within a short time span D data Any representations such as characters or analog quantities to which meaning is or might be assigned data cartridge A tape cartridge that is dedicated to storing data Contrast with cleaning cartridge data compression See compression data transfer rate The average number of bits characters or blocks per unit of time that pass between corresponding equipment in a data transmission system The rate is expressed in bits characters or blocks per second minute or hour dc Direct current degauss To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape device Any hardware component or peripheral such as a tape drive or tape library that can receive and send data device driver A file that contains the firmware that is needed to use an attached device diagnostic A software program that is designed to recognize locate and explain faults in equipment or errors in programs diagnostic cartridge A tape cartridge that enables the detection and isolation of errors in programs and faults in equipment direct current dc An electric current flowing in one direction only and substantially constant in value director class switch
58. he rear of the drive the connector to which the internal power cable of an enclosure connects power cord A cable that connects a device to a source of electrical power power off To remove electrical power from a device power on powered on 1 To apply electrical power to a device 2 The state of a device when power has been applied to it private device A device that is attached directly to a server and is not connected to a fabric or switch A private device can be part of an arbitrated loop topology or point to point topology protocol The meanings of and the sequencing rules for requests and responses that are used to manage a network transfer data and synchronize the states of network components public device A device that is attached to a fabric or switch and can communicate to that fabric or switch A public device can be part of an arbitrated loop topology or point to point topology Q quiesce To put a device into a temporarily inactive or inhibited state but not remove it from the server R read To acquire or interpret data from a storage device from a data medium or from another source reboot To reinitialize the execution of a program by repeating the initial program load IPL operation record The smallest distinct set of data bytes that is supplied from a server for processing and recording by a tape drive and the smallest distinct set of data to be read from tape reprocessed and
59. he unit and run Function Code 1 Run Drive Diagnostics on page 23 If the diagnostic fails replace the tape drive If the diagnostic succeeds discard the cartridge If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge s If the diagnostic fails replace the tape drive If the diagnostic succeeds run Function Code H Test Head on page 32 If the diagnostic fails replace the tape drive If the diagnostic succeeds replace the cartridges that caused the problem The error code clears when you remove the tape cartridge or place the tape drive in maintenance mode Resolving Problems 45 Table 6 Error codes on the Single character Display continued To clear error and cycle power press the Unload Button for ten seconds A drive dump will be created Error Code Cause and Action 1 l A high probability of media error The tape drive determined that an error occurred because of a faulty tape cartridge Try another tape cartridge If the problem occurs with multiple tape cartridges use the following procedure Attention When you run the Test Cartridge amp Media diagnostic data on the suspect tape is overwritten Use only a scratch data cartridge to run the test 1 If possible run the tape cartridge in a different tape drive If the operation in the other unit J C fails and E or displays replace the media If the operation
60. ically eject the cartridge To remove a cleaning cartridge see Unload Button on page 19 The Cleaning Cartridges are valid for 50 uses 38 Ultrium LTO 3 Tape Drive Write Protect Switch The position of the write protect switch on the tape cartridge see in Figure 9 determines whether you can write to the tape If the switch is set to the A The locked position solid red data cannot be written to the tape The unlocked position black void data can be written to the tape If possible use your server s application software to write protect your cartridges rather than manually setting the write protect switch This allows the server s software to identify a cartridge that no longer contains current data and is eligible to become a scratch blank data cartridge Do not write protect scratch blank cartridges the tape drive will not be able to write new data to them If you must manually set the write protect switch slide it left or right to the desired position A67E0026 Figure 9 Setting the write protect switch Using Ultrium Media 39 40 Ultrium LTO 3 Tape Drive Resolving Problems If you encounter problems when running the drive refer to Table 4 If the problem is not identified in Table 4 refer to Methods of Receiving Errors and Messages on page 42 The color and condition_of the Status Light may also indicate a Status Light on page 18 problem For more inf
61. il appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears LI FI 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing 4 Insert a scratch blank data cartridge that is not write protected or the tape LI drive exits maintenance mode The SCD changes to a flashing H The tape drive runs the tests If no error is detected the test will loop and begin again To stop the loop ri press the Unload Button for one second and release When the loop ends temporarily appears in the SCD The drive rewinds the tape and unloads the cartridge The drive then exits maintenance mode Ln If an error is detected the test stops error code appears in the SCD To c determine the error locate in Table 6 on page 43 The drive unloads the tape cartridge and exits maintenance mode To clear the error turn the power off then on again 32 Ultrium LTO 3 Tape Drive Function Code L Load Unload Test Approximate Run Time 3 seconds per loop Total Number of Loops 10 Function Code tests the drive s ability to load and unload a tape cartridge The diagnostic loops ten times To stop the diagnostic and exit maintenance mode press the Unload Button once to abort the test
62. in which the drive routinely conducts processing operating system The master computer control program that translates the user s commands and allows software application programs to interact with the computer s hardware optical transceiver A device that both transmits and receives analog or digital signals over a light source 72 Ultrium LTO 3 Tape Drive P panic reset The act of pressing and holding the Unload Button for 10 seconds to force a reset of a nonresponsive drive parity The state of being even numbered or odd numbered A parity bit is a binary number that is added to a group of binary numbers to make the sum of that group always odd odd parity or even even parity parity error A transmission error that occurs when the received data does not have the parity that is expected by the receiving system This usually occurs when the sending and receiving systems have different parity settings point to point connection Pertaining to data transmission between two locations without the use of any intermediate display station or computer port 1 A system or network access point for data entry or exit 2 A connector on a device to which cables for other devices such as display stations and printers are attached 3 The representation of a physical connection to hardware A port is sometimes referred to as an adapter however there can be more than one port on an adapter power connector Located at t
63. is not renegotiated when a new device is attached to a loop network A configuration of data processing devices and software that is connected for information interchange network server In a local area network a personal computer that provides access to files for all of the workstations in the network ntutil Created by IBM a utility program for LTO devices that connect to Windows NT and Windows 2000 ntutil provides problem determination for hardware or connections assists with device and medium changer recognition forces dumps loads new firmware sends and receives SCSI commands to and from the hardware and obtains SCSI sense data to use in resolving errors NVRAM Non Volatile Random Access Memory O oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of one abamper per 4r centimeters of axial length offline The operating condition that the drive is in when the server s applications cannot interact with it online The operating condition that the drive is in when the server s applications can interact with it Open Systems Computer systems whose standards are not proprietary operating environment The temperature relative humidity rate and wet bulb temperature of the room
64. ition due to mechanical movement in or around the product gt gt gt 18 kg 40 Ib A hazardous condition due to the weight of the unit Weight symbols are accompanied by an approximation of the product s weight ix End of Life EOL Plan This box is a purchased unit Therefore it is the sole responsibility of the purchaser to dispose of it in accordance with local laws and regulations at the time of disposal This unit contains recyclable materials The materials should be recycled where facilities are available and according to local regulations In some areas Tandberg Data may provide a product take back program that ensures proper handling of the product Contact your sales representative for more information X Ultrium LTO 3 Tape Drive About This Guide This guide includes information on setting up operating and servicing the Ultrium LTO 3 Tape Drive in the following chapters Product Description on page 1 describes the drive discusses supported servers operating systems and device drivers and lists hardware specifications Installing the Drive on page 9 tells how to unpack and set up the drive Operating the Drive on page 17 describes the unload button and status light on the drive It explains the function of the message display and the single character display It tells how to insert and remove a tape cartridge describes methods of updating drive firmware and explains how t
65. mically arbitrate its AL PA with other Fibre Channel devices on the loop The AL PA enables the drive to communicate with other devices software Programs procedures rules and any associated documentation pertaining to the operation of a computer system speed matching A technique used by the drive to dynamically adjust its native uncompressed data rate to the slower data rate of a server Speed matching improves system performance and reduces backhitch 74 Ultrium LTO 3 Tape Drive Status Light Located at the front of the drive an LED that can be green or amber and when lit solid or flashing The condition of the light represents the state of the drive Storage Area Network SAN A high speed subnetwork of shared storage devices A SAN s architecture makes all storage devices available to all servers on a LAN or WAN As more storage devices are added to a SAN they too will be accessible from any server in the larger network Because stored data does not reside directly on any of a network s servers server power is used for business applications and network capacity is released to the end user storage environment The temperature relative humidity rate and wet bulb temperature of the environment in which the drive is nonoperational and is being kept for future use Tandberg Storage Solution 840LTO The version of the Ultrium LTO 3 Tape Drive that uses the SCSI interface subscription channel connector SC A pu
66. moved to reveal gear train EB N Step 6 Step 7 Step 8 Loader motor worm gear n Threader mechanism gear Cartridge loader tray guide bearing El Lever Rotator stub Loader mechanism gear Threader motor worm gear Threader worm gear Threader intermediate gear As the tape leader block assembly LBA is secured in the cartridge you should hear the LBA retention spring clips click into place If you do not hear the click continue rolling until the threader motor worm gear in Figure 16 on page 60 stops The LBA is in the correct position Note Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Notice the a Loader mechanism gear in nearest the front of the drive that actuates the cartridge loader mechanism b Position of the rotate stub E in Figure 19 c Front loader motor worm gear J in Figure 19 Rotating this gear allows the loader mechanism gear amp in Figure 19 to turn Rotate the loader motor worm gear Bl in Figure 19 to turn the threader mechanism gear F in Figure 19 counterclockwise Continue turning until the rotator stub Kl in Figure 19 loses contact with the lever EA in Figure 19 This releases the LBA leader pin Servicing 63 Step 9 Rotate the threader motor worm gear B in to turn the threader mechanism gear fd in Figure 19 on page 63 counterclockwise This moves the LBA out of the car
67. mpression Native data transfer rate of up to 80 MB per second Burst data transfer rate of 160 MB per second New dual stage 16 channel head activator for precision head alignment to help support higher track density with improved data integrity and backwards compatibility with previous LTO generations Graceful dynamic braking designed to maintain tension until the tape comes to a complete stop to help prevent stretching or breaking the tape and loose tape wraps Larger internal buffer the size has been doubled over the Ultrium 2 to 128 MB New independent tape loader and threader motors designed to help with cartridge insertion in the tape drive Highly integrated electronics designed to reduced the total number of components in the drive lower chip temperatures and reduce power requirements helping to provide for a more reliable drive The Generation 3 drive electronics also incorporate on the fly error correction of soft errors in the memory arrays in data and control paths a82ru002 Front Panel of the Drive Figure 2 shows the front panel of the drive Status Light Single character Display SCD A Unload Button a SCD Dot LL rL 33 5 SS BE A E E Co LL JL 33L LII C eA ca Figure 2 Front panel of the Ultrium LTO 3 Tape Drive a82ru001 2 Ultrium LTO 3 Tape Drive Rear Panel of the SCSI Drive SCSI connector an Library Drive Interface LDI
68. nd return the failed drive Servicing 57 58 Tape Broken in Mid tape __ Step 1 With the front of the drive facing you pull an arm s length of tape Step Step Step Step Step out of the take up reel from the left side of the drive Note If there is less than approximately 5 cm 2 in of tape on the take up reel go to Tape Pulled from or Broken near Leader Pin on page 56 From the supply reel inside the cartridge pull approximately 0 3 m 1 ft of tape From the take up reel thread tape around the rear of the tape path and over the head rollers on the left side of the drive Moisten a cotton swab with water and wet approximately 13 mm 0 5 in of the tape end Overlap the tape ends loosely mending them together Set the drive on its left side with the head and tape path facing up From the bottom of the drive locate the access hole Kl in Figure 14 in the bottom cover Insert a 2 5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle begin spooling tape back into the cartridge by turning the hex wrench clockwise a82ru008 Figure 14 Using hex wrench to rewind tape into cartridge __ Step 7 Turn the supply reel clockwise carefully guiding the mended portion Ultrium LTO 3 Tape Drive of the tape to wind around the hub of the supply
69. not write protected or the tape I drive exits maintenance mode The SCD changes to a flashing H and the test begins Note If you inserted an invalid or write protected tape cartridge error code 1 appears in the SCD The tape drive unloads the cartridge and exits maintenance mode If no error is detected the diagnostic will loop and begin again To stop the loop press the Unload Button for one second and release When the loop ri LI ends temporarily appears in the SCD The drive rewinds and unloads the cartridge and then exits maintenance mode The solid amber Status Light turns off e If an error is detected the Status Light flashes amber and the drive posts an error code to the SCD To determine the error locate the code in Table 6 onl The tape drive unloads the tape cartridge and exits maintenance mode To clear the error turn the power off then on again Operating 23 Function Code 2 Update Drive Firmware from FMR Tape r Attention When updating drive firmware do not power off the drive until the update is complete or the firmware may be lost Function Code FMR tape I loads drive firmware from a field microcode replacement 1 Place the drive in maintenance mode For instructions see Maintenance Mode on page 22 2 Press the Unload Button once per second until ZI L appears in the SCD If you cycle pas
70. o clean the drive It also lists the diagnostic and maintenance functions that the drive can perform Using Ultrium Media on page 37 describes the types of tape cartridges to use in the drive and defines the conditions for storing and shipping them It also tells how to handle the cartridges how to set a cartridge s write protect switch and how to order additional cartridges Resolving Problems on page 41 gives tips for solving problems with the drive and includes a flowchart that analyzes when the drive requires maintenance Servicing the Drive on page 5l gives instructions on servicing the drive xi Xii Ultrium LTO 3 Tape Drive Product Description The Ultrium LTO 3 Tape Drive is a high performance high capacity data storage device that is designed to backup and restore open systems applications The drive can be integrated into an enclosure such as a desktop unit tape autoloader or tape library The drive is the third generation in the Ultrium series of products It is available as Model Tandberg Storage Solution 840LTO with a Small Computer Systems Interface SCSI Figure 1 View of the Ultrium LTO 3 Tape Drive with and without the bezel The drive offers the following features Ultra160 Low Voltage Differential LVD Small Computer Systems Interface 68 pin D shell connector for SCSI signals SCSI ID selection and power connection Native storage capacity of 400 GB per cartridge 800 GB at 2 1 co
71. o the appropriate procedure to install the new drive and return the failed drive No Apparent Failure or Damage to Tape Step 1 Set the drive on its left side with the head and tape path facing up Servicing 61 a82ru008 Figure 18 Using hex wrench to rewind tape into cartridge Step 2 Step 3 Step 4 Step 5 62 Ultrium LTO 3 Tape Drive From the bottom of the drive locate the access hole lj in n page 55 Insert a 2 5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle Begin spooling the tape back into the cartridge by turning the hex wrench clockwise Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape Locate the threader motor worm gear J in Figure 19 on page 63 on the rear of the drive You can either a Use your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear fJ in Figure 19 on page 63 clockwise OR b Use a 1 flathead screwdriver to turn the threader worm gear El in Figure 19 on page 63 clockwise This rotates the threader motor worm gear Ell in Figure 19 on page clockwise drawing the LBA into the cartridge a82ru009 Figure 19 Drive with cover re
72. ocessing the leader pin is grasped by a threading mechanism which pulls the pin and the tape out of the cartridge across the drive head and onto a takeup reel The head can then read or write data from or to the tape LED See light emitting diode Library Drive Interface An electrical interface standard that is approved by the Electronic Industries Association EIA for connecting serial devices Library Drive Interface LDI connector Located at the rear of the drive the connector to which the internal LDI cable of an enclosure connects The connection enables serial devices to communicate with the drive LID See loop identifier LID status connector See loop identifier LID status connector link services The speed and topology of your Fibre Channel drive If you choose not to alter the link services the drive defaults to a negotiated speed and operation in an FC AL topology with a direct connection to the server LIP See loop initialization protocol light emitting diode LED A semiconductor diode that emits light when subjected to an applied voltage and that is used in an electronic display Linear Tape Open LTO A type of tape storage technology developed by the IBM Corporation Hewlett Packard and Seagate LTO technology is an open format technology which means that its users have multiple sources of product and media The open nature of LTO technology enables compatibility between differen
73. oise and crosstalk LTO See Linear Tape Open LTO cartridge memory LTO CM Within each LTO Ultrium Data Cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information LTO CM See LTO cartridge memory LTO DC See LTO Data Compression LTO Data Compression LTO DC A method that compresses a server s data before the drive writes it to tape LTO DC detects but does not recompress or test record boundaries and file markers which are encoded as control symbols It also allows switching between compression and no compression within the data stream which prevents data from expanding when the drive compresses random or encrypted data LVD See Low Voltage Differential M m See meter magnetic tape A tape with a magnetizable surface layer on which data can be stored by magnetic recording maintenance mode The state of operation in which the drive must be before it can run diagnostics verify write and read operations verify a suspect tape cartridge update its own firmware and perform other diagnostic and maintenance functions MB See megabyte media The plural of medium media capacity See capacity medium A physical material in or on which data may be represented such as magnetic tape megabyte MB 1 000 000 bytes metal particle tape In the LTO Ultrium Tape Cartridge tape that uses very small pure metal particles rather th
74. operation fails and another tape drive is not available insert a scratch data cartridge into the unit and run If the diagnostics fail replace the tape drive If the diagnostics succeed discard the cartridge If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge s volume serial number run Function Code 1 Run Drive Diagnostics on page 23 If the diagnostics fail replace the tape drive If the diagnostics succeed run Function Code HT Test Head on page 32 If the diagnostic fails replace the tape drive If the diagnostic succeeds replace the cartridges that caused the problem The error code clears when you remove the tape cartridge or place the tape drive in maintenance mode For Problems with Reading Data If the problem occurred while the tape drive was reading data from the tape and if you know the volume serial number of the tape cartridge perform one of the following procedures If another tape drive is available insert the cartridge into the other unit and retry the operation If the operation fails discard the defective cartridge If the operation succeeds insert a scratch data cartridge into the first unit and run Function Code 1 Run Drive Diagnostics on page 23 If the diagnostic fails replace the tape drive If the diagnostic succeeds the error was temporary If another tape drive is not available insert a scratch data cartridge into t
75. or RS 422 interface connector H SCSI ID connector H Serial port Power connector a82ru011 Figure 3 Rear panel of the Ultrium LTO 3 Tape Drive Model Tandberg Storage Solution 840LTO SCSI drive Product Description 3 Speed Matching and Channel Calibration To improve system performance the drive uses a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server With speed matching the drive operates at one of five speeds when reading or writing the Generation 3 cartridge format to achieve a native data rate of 40 50 60 70 or 80 MB per second MB s If the server s net compressed data rate is between two of the preceding native data rates the drive calculates the appropriate data rate at which to operate Speed matching dramatically reduces backhitch the condition that occurs when a tape stops reverses and restarts motion A backhitch is usually the result of a mismatch between the data rates of the server and the drive System performance is further optimized by a feature called channel calibration in which the drive automatically customizes each read write data channel to compensate for variations in such things as the recording channel s transfer function the media and characteristics of the drive head Sleep Mode To conserve energy when
76. or the Unload Button 2 If you have not already done so attempt to remove the cartridge by power cycling the drive Look for the drive to attempt a mid tape recovery Note It can take as long as five minutes for the cartridge to rewind and unload 3 If the cartridge unloads inform the operator that the cartridge is unloaded If the cartridge does not unload continue with this procedure Recommended Tools 2 5 mm offset hex wrench do not use magnetized wrench 1 Phillips screwdriver ESD Kit Flashlight optional 1 Flathead screwdriver optional 52 Ultrium LTO 3 Tape Drive Beginning Procedure __ Step 1 Refer to the enclosure documentation for instructions on removing the drive __ Step 2 Place the drive on a non slip sturdy work surface __ Step 3 Ground yourself to the drive by using an ESD Kit __ Step 4 Remove the cover of the drive by performing the following steps a Using a Phillips screwdriver remove the three screws and washers see in Figure 10 that secure the bezel H to the internal drive then remove the bezel b Remove the cover of the internal drive by performing the following steps 1 Remove the four cover mounting screws and washers Kl 2 Remove the cover by lifting it up a82ru007 Figure 10 Removing the cover from the internal drive Servicing 53 __ Step 5 Inspect the drive to decide which of the following conditions most 54 Ultrium LTO 3 Tape Drive closely matches
77. ormation see Table 4 Troubleshooting tips If the problem is this Do this A code displays on the Single character Display SCD and the Status Light flashes amber The drive detected an error or is directing you to an informational message See Table 6 on page 43 The Status Light or SCD never turns on The drive has no power Check the power at the power source Connect power to the drive see Connect and Test Power to the Drive on page 14 If the problem persists replace the drive The drive will not load a tape cartridge One of the following has occurred Atape cartridge is already inserted To remove the cartridge press the Unload Button If the cartridge does not eject turn off the power to the drive then turn it back on After the Status Light becomes solid green press the Unload Button to eject the cartridge The tape cartridge was inserted incorrectly To properly insert a cartridge see Inserting a Tape Cartridge on page 20 The tape cartridge may be defective Insert another tape cartridge If the problem exists for multiple cartridges the drive is defective Replace the drive see Removing a SCSI Drive from an Enclosure on page 51 The drive has no power Connect power to the drive see Test Power to the Drive on page 14 The drive will not unload the tape cartridge The tape cartridge is stuck or is broken Press the Unload Button If the cart
78. osense data Sent by the drive to the server sense data that automatically accompanies a Check Condition in response to an error The server does not need to send a REQUEST SENSE command to get the sense data Autosense data is available only in the Fibre Channel version of the drive Model T400F B backhitch During tape movement reading or writing the condition that occurs when the tape drive must stop the tape reverse it and restart tape motion due to certain events A backhitch usually occurs when the server s net compressed data rate is less than the drive s data rate backreflection Pertaining to instances where light is launched into an optical fiber in a forward direction the light that is returned to the launch point in the reverse direction backups The short term retention of records used for restoring essential business and server files when vital data has been lost because of program or server errors or malfunctions backward compatible Capable of being used with a previous product that was designed for a similar purpose For example a tape cartridge that is designed to be used with a modern tape drive but can also be used with certain older tape drives Synonymous with downward compatible bar code A code that represents characters by sets of parallel bars of varying thickness and separation The bars are read optically by transverse scanning bar code label A slip of paper bearing a bar code and h
79. osure or the unit that provides power to the drive __ 2 Disconnect the power cord from both the electrical outlet and the enclosure 10 Ultrium LTO 3 Tape Drive Set the SCSI ID The SCSI ID can be set in one of three ways By placing jumpers on the SCSI ID connector By using a SCSI ID switch that is connected to the SCSI ID connector By issuing a command from the library to set the SCSI ID through the drive s LDI interface Setting the SCSI ID with Jumpers The SCSI ID can be set on the drive by installing 2 mm jumpers on the drive s SCSI ID connector see H in Figure 3 on page 3 Your drive may come set to a default SCSI configuration with jumpers already installed To change the default SCSI configuration contact your sales or technical support representative You can change the SCSI ID by rearranging adding or removing jumpers To set the SCSI ID __ 1 Locate the SCSI ID connector see H in Figure 3 on page 3 __ 2 Before attaching the SCSI bus cable to the server determine the SCSI ID Make sure that the ID is not being used by another device 3 Referring to Figure 5 find the ID number that you chose then place jumpers on the connector pins as shown use a pair of needle nose pliers to connect the jumpers to the pins that are shaded Note If you set the SCSI ID to 15 the drive will not necessarily be set to that ID instead the drive will expect to receive the SCSI ID through a command over its LDI in
80. py the drive dump to flash memory before returning the drive For instructions refer to Function Code 5 Copy Drive Dump on page 26 44 Ultrium LTO 3 Tape Drive Table 6 Error codes on the Single character Display continued To clear error and cycle power press the Unload Button for ten seconds A drive dump will be created Error Code Cause and Action Tape drive or media error The tape drive determined that an error occurred but it cannot isolate oO the error to faulty hardware or to the tape cartridge Perform the following action For Problems with Writing Data If the problem occurred while the tape drive was writing data to the tape and if you know the volume serial number located on the cartridge label of the tape cartridge that was loaded in the drive when the problem occurred retry the operation with a different cartridge If the operation succeeds the original cartridge was defective Copy data from the defective cartridge and discard it If the operation fails and another tape drive is available insert the cartridge into the other unit and retry the operation If the operation fails discard the defective cartridge If the operation succeeds insert a scratch data cartridge into the first unit and run Function Code 1 Run Drive Diagnostics on page 23 If the diagnostics fail replace the tape drive If the diagnostics succeed the error was temporary If the
81. r Display SCD have different meanings depending on whether they display during normal operations or while the drive is in maintenance mode Codes that occur during normal operations are defined in Codes that occur while in maintenance mode are defined in Diagnostic and Maintenance Functions on page 22 Table 5 Methods of receiving errors and messages If the error or message was presented by Do this The enclosure s display if the drive is Refer to the documentation for the enclosure enclosed in a library or autoloader The drive s SCD and the Status Light See Table 6 on page 43 To determine the meaning of Status Light activity flashes amber see Status Light on page 18 The drive s SCD and the Status Light See Diagnostic and Maintenance Functions on page 22 To determine the is solid amber meaning of Status Light activity see Status Light on page 18 SCSI log sense data such as See Table 6 on page 43 TapeAlert flags and SCSI drive sense data at the server console Drive sense data sent to a library if Refer to your library s documentation then see Table 6 on page 43 the drive is enclosed in a library The drive s error log See Table 6 on page 43 and Viewing the Drive Error Log on page 48 42 Ultrium LTO 3 Tape Drive Error Codes and Messages Table 6 gives descriptions of the errors and messages that pertain to the drive and
82. re seconds then release it to E select one of the above functions The SCD changes to a flashing 4 Insert a scratch blank data cartridge that is not write protected Ga the tape drive exits maintenance mode The SCD flashes the selection number while performing the function Note If you inserted an invalid or write protected tape cartridge error code 1 D appears in the SCD The tape drive unloads the cartridge and exits maintenance mode f the copy operation completes successfully the tape drive rewinds and unloads the tape and exits maintenance mode If the copy operation fails an error code appears in the SCD To determine the error locate the code in Table 6 on page 43 The tape drive unloads the 26 Ultrium LTO3 Tape Drive tape cartridge and exits maintenance mode Function Code 6 Run SCSI Wrap Test Approximate Run Time 10 seconds per loop Number of Loops This test runs until stopped by pressing the Unload Button r Function Code connector performs a check of the SCSI circuitry from and to the SCSI Note This test requires that the drive be terminated by either the terminator on the connector or at the end of the bus Before you select this function disconnect the SCSI cable of the drive that is closest to the server Then attach the SCSI wrap plug to that SCSI connector 1 Place the drive in maintenance mode For instructions see Entering
83. removing 21 Message codes 43 receiving 42 Mounting into enclosure 13 P Power connect to drive 14 test to drive 14 Problems reported by server resolving 49 SCSI bus errors 49 S SCSI ID setting 11 with jumpers 11 with LDI interface 12 with SCSI ID switch 11 switch 11 SCSI interface external server connection 15 internal cable connection 14 physical characteristics 5 setting ID 11 with jumpers 11 with LDI interface 12 with SCSI ID switch 11 speed cyclic redundancy check 5 domain validation 5 double transition clocking 5 SCSI Wrap Test 27 server connection external LDI 15 external SCSI 15 Service procedures 51 SCSI drive removing from enclosure 51 Specifications environmental 6 physical 6 power 6 Status Light 18 T TERMPOWER 12 Troubleshooting 41 U Unload Button 19 Unpacking shipment 10 Updating firmware 35 using FMR tape 35 using LDI 35 using SCSI interface 35 W Write Protect Switch setting 39 77 78 Ultrium LTO 3 Tape Drive
84. ress the Unload Button to view the next error code The codes are ordered the most recent is presented first and the oldest tenth is presented last Continue to press the Unload Button until the ten error codes have been displayed After you display the tenth error code the drive automatically exits maintenance mode To redisplay the error codes repeat steps through 7 48 Ultrium LTO 3 Tape Drive Resolving Problems Reported by the Server The procedure for fixing SCSI bus errors varies depending on whether the error is consistent or intermittent and whether your configuration contains single or multiple drives The sections that follow describe how to fix each type of error Fixing SCSI Bus Errors Note If you are using a Storage Area Network SAN Data Gateway to convert a drive with a SCSI interface to a Fibre Channel interface ensure that the problem is occurring between the SAN Data Gateway and the drive by running the SCSI wrap test on the drive and running the SCSI loopback test on the SAN Data Gateway To run the SCSI wrap test sec unctien Codi tozun the SCSLIGopbact ae IEP ED the section about that test in the IBM Storage Area Network Gateway Module Setup Operator and Service Guide Fixing a Consistent Error with a Single Drive on a SCSI Bus 1 Ensure that the power is on to the drive 2 Ensure that the drive s SCSI address is the same as the SCSI address assigned by the server 3 Run the SCSI wrap test
85. ridge does not eject turn off the power to the drive then turn it back on note that the mid tape recovery could take up to ten minutes to complete If the cartridge still does not eject contact you service representative The server received TapeAlert flags The server reported SCSI problems such as selection or command time outs or parity errors See Fixing SCSI Bus Errors on page 49 The library reported an LDI or RS 422 communication problem with the drive The LDI or RS 422 circuitry may be defective Run the LDI or RS 422 wrap test Function Code 7 Run RS 422 Wrap Test on page 28 If the test runs successfully but the problem persists refer to your library s service documentation Codes display on the SCD but the Status Light does not turn on The drive is defective Replace the drive see Removing a SCSI Drive from fan Enclosure on page 5i n Enclosure on page 51 The drive does not respond to server commands Press and hold the Unload Button on the drive for ten seconds to force a drive dump The drive will save the dump and then reboot to allow communication to the drive to occur Do not cycle power as this will erase the contents of the dump 41 Methods of Receiving Errors and Messages Use Table 5 as a guide for identifying error codes and message codes reported by the drive its enclosure if applicable or the server Note The codes on the Single characte
86. ridge from the drive Use this procedure only if you cannot remove the tape cartridge by using any other means Determine from the customer if the cartridge contains critical customer data If the cartridge contains sensitive data that cannot leave the site inform the customer that certain failure conditions diagnostics will be performed to test the drive for continued use The following removal procedures can destroy customer data Use extreme care when handling or removing the customer s tape cartridges to minimize tape damage and lost data DO NOT TOUCH the magnetic tape or tape path Both are extremely sensitive to the oil and salt from your skin Use clean lint free gloves when working around magnetic tape or the tape path components Electrostatic sensitive components Consider using an ESD Kit After you remove the tape cartridge advise the customer to copy the data to another cartridge and to remove this tape cartridge from service Do not use power tools or magnetic tools to perform this procedure To avoid contamination and electrostatic discharge damage to the drive never touch the head or electronic components inside the drive If you cannot remove the cartridge from the drive using the following procedures contact your next level of support Before You Begin 1 If you have not already done so attempt to remove the cartridge with the device power ON and using library manager a host application
87. rive from an enclosure while the enclosure is powered on hub A communications device to which nodes on a multi point bus or loop are physically connected Hubs are commonly used in Fibre Channel networks to improve the manageability of physical cables They maintain the logical loop topology of the network of which they are a part while creating a hub and Glossary 69 spoke physical star layout Unlike switches hubs do not aggregate bandwidth They typically support the addition or removal of nodes from the bus while it is operating ID Identifier in See inch inch A unit of length equal to 1 36 yard or 25 4 mm initiator In SCSI terms a SCSI device that requests an I O process to be performed by another SCSI device a target In many cases an initiator can also be a target input output I O Data that is provided to a computer or data that results from computer processing insertion guide On the surface of the IBM LTO Ultrium Tape Cartridge a large notched area that prevents you from inserting the cartridge incorrectly install 1 To set up for use or service 2 The act of adding a product feature or function to a server or device either by a singular change or by the addition of multiple components or devices Internet The worldwide collection of interconnected networks that use the Internet suite of protocols and permit public access interposer An adapter like device that allows a connector
88. rtridge during the power on cycle In this case the drive Green completes POST and slowly rewinds the tape the process may take up to ten minutes The light stops blinking and becomes solid when the drive completes the recovery and is ready for a read or write operation To eject the cartridge press the unload button Amber Displaying The drive is displaying error code s from the error code log on the SCD For more Error Code information see Function Code 9 Display Error Code Log on page 29 and Error Codes and Messages on page 43 Amber Red The drive is powering on resetting or in maintenance mode numbers letters or segments Amber Flashing The drive is exiting from maintenance mode For more information see Fi 0 Exit Maintenance Mode on page 22 LI Amber Flashing The drive is executing the selected function while in maintenance mode selected function Flashing Displaying An error occurred and the drive or media may require service or it may require Amber once error code cleaning Note the code on the SCD then go to Table 6 on page 43 to determine the per second action that is required Flashing Displaying The drive needs cleaning Amber once F per second L Flashing Displaying gt Amber Function The drive is updating firmware The SCD will display a C if using an EMR cartridge twice per The SCD will be off if using th
89. s a SET CONFIGURATION command through the interface Supplying TERMPOWER SCSI Drive Only To supply TERMPOWER to the bus locate one of the five jumpers shipped with the drive and place it on the SCSI ID connector as shown in the following figure Place the jumper on the pins that are shaded A67E0049 Attention SCSI termination must be provided externally to the drive 12 Ultrium LTO 3 Tape Drive Mount the Drive into the Enclosure The drive may be shipped with or without a front bezel see in To mount the drive into an enclosure ___ 1 Remove the cover of your enclosure refer to the instructions in the documentation provided with your enclosure __ 2 Place the drive into the enclosure so that the tape load compartment of the drive faces the tape load compartment of the enclosure __ 3 Insert two M3 screws into the mounting holes BH of the two side brackets located on the left and right sides of the chassis m Attention When inserted into the drive the length of the mounting screws must not exceed 3 5 mm 0 14 in inside the chassis If the length exceeds this measurement the drive may become damaged a82ru004 3 5 mm 0 14 in Figure 6 Mounting holes on drive The holes are located on both sides of the drive The drive is shown with a front bezel Installing 13 Connect and Test Power to the Drive The drive does not contain it
90. s own power source it must be powered externally To connect and test power to the drive ___ 1 Ensure that the enclosure or unit that supplies power to the drive is powered off 2 Ensure that the power cord is disconnected from both the enclosure and the power outlet __ 3 Connect the enclosure s internal power cable to the power connector on the drive see Kl in Figure 3 on page 3 4 Connect the power cord to the enclosure and to the electrical outlet 5 Review the location of the Single character Display SCD and the Status Light in Figure 2 on page 2 if your drive does not have a bezel note that the bulb of the Status Light is recessed and the light is not visible until lit To ensure that the drive is receiving power watch for the following while turning on the power to the enclosure The SCD presents a series of random characters then becomes blank not lit Attention If the SCD does not come on the drive may not be getting power The Status Light briefly becomes solid amber then becomes solid green 6 Power off the enclosure 7 Disconnect the power cord from both the enclosure and the electrical outlet Connect the Internal SCSI Cable Connect the enclosure s internal SCSI cable to the SCSI connector on the drive see in Figure 3 on page 3 Connect the Internal LDI Cable optional Note Use this step only if you are installing the drive into a library control system
91. s when you power off the tape drive or place it in maintenance mode Resolving Problems 43 Table 6 Error codes on the Single character Display continued To clear error and cycle power press the Unload Button for ten seconds A drive dump will be created Error Code Cause and Action 4 Firmware or tape drive problem The tape drive determined that a firmware or tape drive hardware failure occurred Perform the following action 1 Collect a drive dump from one of the following Note Do not force a new dump one already exists Server s SCSI interface by using a device driver utility or system tool Ultrium Tape Drive to copy and read a drive dump use Function Code 5 Copy Drive Dump on page 26 2 Power the tape drive off and on then retry the operation that produced the error The error code clears when you power off the tape drive or place it in maintenance mode 3 If the problem persists download new firmware and retry the operation if new firmware is not available replace the drive Tape drive hardware problem The drive determined that a tape path or read write error occurred To prevent damage to the drive or tape the tape drive will not allow you to insert a cartridge if the current cartridge was successfully ejected The error code may clear when you cycle power to the tape drive or place it in maintenance mode If the problem persists replace the drive Note Co
92. sh pull type of optical connector that features high density low loss low backreflection and low cost switch A network infrastructure component to which multiple nodes attach Unlike hubs switches typically have the ability to switch node connections from one to another A typical switch can facilitate several simultaneous bandwidth transmissions between different pairs of nodes T TapeAlert A patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives TapeAlert flags Status and error messages that are generated by the TapeAlert utility and display on the server s console tape cartridge A removable storage case that houses belt driven magnetic tape that is wound on a supply reel and a takeup reel tape path Within a tape drive the channel in which the media moves tapeutil Created by IBM a utility program for LTO devices that connect to all supported servers except Windows NT and Windows 2000 tapeutil provides service aids for tape subsystems offers a menu driven tool for exercising or testing IBM tape and medium changer devices and includes a command line interface that is convenient for use in shell scripts terminate To prevent unwanted electrical signal reflections by applying a device known as a terminator that absorbs the energy from the transmission line terminator 1 A part that is used to end a SCSI bus 2 A single port 75 0 device that is
93. sm gear Threader motor worm gear E Threader worm gear Threader intermediate gear From the left side of the drive pull out tape from the take up reel Note If there is more than approximately 0 6 m 2 ft of tape on the take up reel go to Tape Broken in Mid tape on page 58 If there is less than approximately 0 6 m 2 ft of tape on the take up reel cut off the excess tape as close to the leader pin as possible Locate the threader motor worm gear J in Figure 12 the rear of the drive You can either a Use your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear fd in Figure 12 clockwise or b Use a 1 flathead screwdriver to turn the threader worm gear El in Figure 12 clockwise This rotates the threader motor worm gear El in Figure 12 clockwise drawing the tape leader block assembly LBA into the cartridge Step 4 Step 5 Step 6 Step 7 As the LBA is secured in the cartridge you should hear the LBA retention spring clips click into place If you do not hear the click continue rolling until the threader motor worm gear H in Figure 12 on page 56 stops The LBA is in the correct position Note Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure 11 on Notice the following a Loader mechanism gear l in Figure 12 on page 56 nearest the front of the drive that actu
94. st on page 27 If the test runs successfully replace the SCSI terminator first then the SCSI cable and the interposer if installed to the first drive Repeat the operation that caused the error If you replaced the SCSI terminator or SCSI cable and the problem persists the fault is with the server s hardware or software To isolate the cause of the failure refer to the server s service documentation Resolving Problems 49 If the test fails replace the drive see Removing a SCSI Drive from anl Enclosure on page 51 nclosure on page 51 f the error does not occur connect one drive at a time back to the bus and repeat step B for each drive until you can identify which drive is defective Note Ensure that the SCSI terminator is always on the last drive on the SCSI bus 4 Determine if the problem is with only one drive or with two or more drives If the problem is with only one drive run the SCSI wrap test on that drive see l Function Code 6 Run SCSI Wrap Test on page 27 If the test runs successfully replace the SCSI terminator first then the SCSI cable to that drive and interposer if installed If the test fails replace the drive see Removing a SCSI Drive from anl Enclosure on page 5i nclosure on page 51 If the problem is with two or more drives locate the first drive that has the error and replace the SCSI cable that connects the drive and the interposer if installed
95. succeeds run Function P If the drive diagnostic fails replace the drive If the drive diagnostic succeeds perform the operation that produced the initial media error The error code clears when you remove the tape cartridge or place the tape drive in maintenance mode 1 A Tape drive or SCSI bus failure The tape drive determined that a failure occurred in the tape drive s hardware or in the SCSI bus The error code clears 10 seconds after the drive detected the error or when you place the drive in maintenance mode Tape drive or RS 422 error The tape drive determined that a failure occurred in the tape drive s hardware or in the RS 422 connection Replace the tape drive The error code clears 10 seconds after the drive detected the error or when you place the tape drive in maintenance mode Tape drive hardware problem The tape drive determined that a problem occurred which degraded the operation of the tape drive but it did not restrict continued use If the problem persists replace the drive The drive is usable though the Single character Display continues to indicate an error and the Status Light flashes amber The error code may clear when you cycle power to the tape drive or place it in maintenance mode r Li No error or message is assigned See error code in this table The tape drive needs to be cleaned Clean the tape drive See Cle
96. t the desired code press the Unload Button once per second until the code reappears 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing m 4 Insert the FMR tape cartridge or the tape drive exits maintenance mode The pa SCD changes to a flashing The tape drive loads the updated firmware from the FMR tape into its erasable programmable read only memory EPROM area e If the update completes successfully the tape drive rewinds and unloads the FMR tape resets itself and is ready to use the new firmware The drive automatically reboots e If the update fails the tape drive posts an error code to the SCD To determine the error locate the code in Table 6 on page 43 The drive then unloads the FMR tape and exits maintenance mode Contact Tandberg Data Technical Support for problem determination or machine replacement 24 Ultrium LTO 3 Tape Drive Function Code 3 Create FMR Tape 2 Function Code copies the drive s field microcode replacement FMR data to a scratch data cartridge r Attention For this function insert only a scratch blank data cartridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge Press the Unload Button once per second until Place the drive in maintenance mode For instructions see M
97. t vendors offerings by ensuring that vendors comply with verification standards load Following the insertion of a tape cartridge into the tape load compartment the act of positioning the tape performed by the tape drive for reading or writing by the drive s head load and unload cycle The act of inserting a cartridge into a tape drive loading the tape to load point rewinding the tape into the cartridge and ejecting the cartridge from the drive local area network LAN A computer network that is located on a user s premises within a limited geographical area The network consists of a set of devices that are connected to one another for communication and that can be connected to a larger network Communications are limited to a moderate sized geographic area 1 to 10 km such as a single office building warehouse or campus log sense data See SCSI log sense data loop 1 A series of instructions that is repeated until a terminating condition is reached 2 To connect so as to complete a loop loss In fiber optics technology the amount of a signal s power expressed in dB that is lost in connectors splices or fiber defects Low Voltage Differential LVD A low noise low power and low amplitude electrical signaling system that enables data communication between a supported server and the drive LVD signaling uses two wires to drive one signal over copper wire The use of wire pairs reduces electrical n
98. tells what to do when you receive them Attention If the drive detects a permanent error and displays an error code other 1 than it automatically performs a drive dump If you force a drive dump the existing dump will be overwritten and data will be lost After you force a drive dump do not turn off the power to the drive or you may lose the dump data Table 6 Error codes on the Single character Display To clear error and cycle power press the Unload Button for ten seconds A drive dump will be created Error Code Cause and Action ri LI No error occurred and no action is required This code displays When power is cycled turned off then on to the tape drive When diagnostics have finished running and no error occurred Note The Single character Display is blank during normal operation of the tape drive Cooling problem The tape drive detected that the recommended operating temperature was exceeded Perform one or more of the following actions Ensure that the cooling fan is rotating and is quiet If not refer to your enclosure documentation Remove any blockage that prevents air from flowing freely through the tape drive Ensure that the operating temperature and airflow is within the specified range see Specifications on page 6 If the operating temperature is within the specified range and the problem persists replace the drive The error code cle
99. ter display Located at the front of the drive an LED that presents an alphabetical or numeric code which represents a diagnostic or maintenance function error condition or informational message sleep mode A power management function that causes the drive s electronics to automatically enter a low power mode by which to conserve energy Small Computer Systems Interface SCSI A standard used by computer manufacturers for attaching peripheral devices such as tape drives hard disks CD ROM players printers and scanners to computers servers Pronounced scuzzy Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports up to 160 megabytes per second The variations include Fast Wide SCSI Uses a 16 bit bus and supports data rates of up to 20 MBps SCSI 1 Uses an 8 bit bus and supports data rates of 4 MBps SCSI 2 Same as SCSI 1 but uses a 50 pin connector instead of a 25 pin connector and supports multiple devices c Itra SCSI Uses an 8 or 16 bit bus and supports ata rates of 20 or 40 MBps Itra2 SCSI Uses an 8 or 16 bit bus and supports ata rates of 40 or 80 MBps Itra3 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps e Ultra160 SCSI Uses a 16 bit bus and supports data rates of 160 MBps d U d U soft addressing Pertaining to the Fibre Channel drive Model T400F a method that enables the drive to dyna
100. terface 0 1 2 3 o eooo on e e e oojo e e o obo cccec o cccle o o oojoo o o ojojo 4 5 6 7 e e ojo o e e ojoo e e ooo o e e oboo o o ojojo o e o oojoo o oojoo o oojoo 8 9 10 11 e ojo o o e ojo ele e elele ele e elelelele o oojo oo o oojo ojo eo ooo o o o o o o 12 13 14 15 S e obbo o e elelele e e elelele e e elelelele i e o ojoo o e o o o oo e elelelele e ejelelele Figure 5 SCSI ID settings on the SCSI ID connector Setting the SCSI ID with a SCSI ID Switch If your enclosure uses a SCSI ID switch rather than jumpers connect the switch to the drive s SCSI ID connector see H in Figure 3 on page 3 If any jumpers are preinstalled be sure to remove them before connecting the switch The SCSI ID switch must be compatible with the drive s SCSI ID connector and must make an electrical connection between the same pins as the jumpers to achieve the same corresponding SCSI ID Installing 11 Setting the SCSI ID through the LDI Interface If the drive is being installed into a tape library a command can be issued from the library to set the drive s SCSI ID through the LDI interface Make sure that the SCSI ID is set to 15 see ees enact When configured to accept its SCSI ID through the LDI interface the drive does not respond to SCSI commands until it receive
101. tridge and past the read write head Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive shown as Figure 20 Oe a82ru010 Figure 20 Leader Block Assembly LBA __ Step 10 __ Step 11 Step 12 Step 13 64 Ultrium LTO 3 Tape Drive Continue rotating the loader motor worm gear i until the rotator stub Kl in Figure 19 on page 63 is positioned as shown Notice that the rotator stub Kl in is nearly aligned with the cartridge loader tray guide bearing KA in Figure 19 on page 63 Remove the cartridge from the cartridge loader tray Reassemble the drive by reversing the procedure in Step in Refer to the appropriate procedure to install the new drive and return the failed drive Notices Trademarks Tandberg Data ASA is a trademark of Tandberg Data IBM is a trademark of International Business Machines corporation in the United States or other countries or regions or both The following are U S trademarks of Hewlett Packard Company International Business Machines Corporation and Seagate Technology Linear Tape Open LTO Ultrium Tape Drive Microsoft is a registered trademark of Microsoft Corporation in the United States or other countries or regions or both Sun is a registered trademark of Sun Microsystems Incorporated Other company product and service names may be trademarks or service marks of others 65 66 Ultrium
102. used to absorb energy from a transmission line Terminators prevent energy from reflecting back into a cable plant by absorbing the radio frequency signals A terminator is usually shielded which prevents unwanted signals from entering or valid signals from leaving the cable system TERMPOWER Electrical power that is provided by a device such as the drive to a SCSI terminator so that the SCSI bus can function To supply TERMPOWER a jumper must be placed on pin 1 of the SCSI ID connector on the drive Test Head diagnostic A test that determines whether the heads of the drive are operating properly and whether the drive can correctly read from and write to tape throughput A measure of the amount of information that is transmitted over a network in a given period of time topology In communications the physical or logical arrangement of nodes in a network especially the relationships among nodes and the links between them track A linear or angled pattern of data that is written on a tape surface transfer rate See data transfer rate U Ultra160 LVD SCSI interface See Small Computer Systems Interface uniform resource locator URL The address of an item on the World Wide Web It includes the protocol followed by the fully qualified domain name sometimes called the host name and the request The web server typically maps the request portion of the URL to a path and file name unload The act performed by the
103. ve it Whenever you unload a tape cartridge the drive writes any pertinent information to the cartridge memory Mid tape Recovery If a power cycle or reset occurs while a cartridge is loaded the drive will slowly rewind the tape and eject the cartridge Cleaning the Drive Head Attention When cleaning the drive head use the LTO Ultrium Cleaning Cartridge f L Clean the drive head whenever displays on the Single character Display and the Status Light is flashing amber once per second It is not recommended that you clean the drive head on a periodic basis only when the drive requests to be cleaned To clean the head insert the cleaning cartridge into the tape load compartment see Front Panel of the Drive on page 2 The drive performs the cleaning automatically in less than two minutes then ejects the cartridge Note If a cleaning cartridge is inserted when the drive does not need to be cleaned or a cleaning cartridge is inserted that has expired the drive will automatically eject the cartridge The LTO Ultrium Cleaning Cartridge is valid for 50 uses Operating 21 Diagnostic and Maintenance Functions The drive can Run diagnostics Test write and read functions Test a suspect tape cartridge Update its own firmware Perform other diagnostic and maintenance functions The drive must be in maintenance mode to perform these functions Attention Maintenanc
104. vice on or off while it is connected to the same SCSI bus as the drive you can do so if during the power on cycle you quiesce all devices including the drive on the bus Connect the External LDI Interface to the Server optional Use this step only if your enclosure requires an LDI interface To perform a checkout of the drive connect the enclosure s external LDI cable to the server for the location of the external LDI connector refer to the documentation for the enclosure Configure the Drive to the Server Switch or Hub To configure the SCSI drive to the server switch or hub refer to the documentation for that server switch or hub The drive is now ready for use Installing 15 16 Ultrium LTO 3 Tape Drive Operating the Drive Operating the drive involves using the following front panel items Single character Display SCD SCD Dot Status Light Unload Button Single character Display SCD The SCD El in Front Panel of the Drive on page 2 presents a single character code for Error conditions and informational messages Diagnostic or maintenance functions while in maintenance mode only Error Codes and Messages on page 43lists the codes for error conditions and informational messages If multiple errors occur the code with the highest priority represented by the lowest number displays first When the error is corrected the code with the next highest priority displays an
105. wn in Figure 15 on Step 8 Notice the a Loader mechanism gear in Figure 16 on page 60 nearest the front of the drive that actuates the cartridge loader mechanism b Position of the rotate stub Ell in Figure 16 on page 60 c Front loader motor worm gear H in Figure 16 on page 60 Rotating this gear allows the loader mechanism gear EJ in Figure 16 on page 60 to turn Step 9 Rotate the loader motor worm gear E in Figure 16 on page 60 to turn the threader mechanism gear fd in Figure 16 on page a E O turning until the rotator stub 0 loses contact with the lever W in This releases the LBA leader pin Step 10 Rotate D threader motor worm gear BD in lFigure 16 on page 60 to turn the threader mechanism gear Id in Figure 16 on page 60 counterclockwise This moves the LBA out of the cartridge and past the read write head Stop this rotation when the LBA is mear ihe tape guide roller nearest the rear of the drive shown as KW F a82ru010 Figure 17 Leader Block Assembly LBA __ Step 11 Continue rotating the loader motor worm gear fll in until the rotator stub Kl in Figure 16 on page 60 is positioned as shown Notice that the rotator stub Jl in is nearly aligned m the cartridge loader tray guide bearing H nj Step 12 Remove the cartridge from the cartridge loader tray Step 13 Reassemble the drive by reversing the procedure in Step in __ Step 14 Refer t
106. y of up to 100 GB per cartridge and a native sustained data transfer rate of 15 MB per second Generation 2 The informal name for the drive which is the second generation version of the IBM Ultrium Internal Tape Drive Generation 1 The Generation 2 drive has a native storage capacity of up to 200 GB per cartridge and a native sustained data transfer rate of 35 MB per second Generation 3 The informal name for the Ultrium LTO 3 Tape Drive The Generation 3 drive has a native storage capacity of up to 400 GB per cartridge and a native data transfer rate of up to 80 MB per second gigabit Gb 1000 000 000 bits 1 Gb equals 100 MB gigabyte GB 1 000 000 000 bytes ground An object that makes an electrical connection with the earth H hard addressing Pertaining to the Fibre Channel drive Model T400F a method that identifies the drive s LID and consequently its AL_PA the AL_PA enables the drive to communicate with other devices hardware The physical equipment or devices that form a computer head See drive head Head Resistance Measurements test Part of the Test Head diagnostic a procedure that determines whether the tape drive s head works correctly The test measures the head s ability to withstand cracks and other defects host The controlling or highest level system in a data communication configuration Synonymous with server hot pluggable Pertaining to the drive the ability to remove the d

Tandberg Data Tandberg LTO-3 FH Internal Drive

Contents

Download Pdf Manuals

Related Search

Related Contents