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Matrox P65-MDDA8X64F graphics card

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1. Connector overview Dual monitor cable LFH60 to DVI TV output Secondary DVI adapter connector 2 4 S video nn D15 connector adapter Composite video connector TV output adapters are sold separately see http shopmatrox com Step by step connection setup amp WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Sore devices may be permanently damaged if incorrect settings are used o Note Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened Whenever you restart your computer make sure your monitors are already turned on Otherwise the software may not be able to properly detect your monitors 10 Matrox graphics card User Guide Connecting a low profile card 1 Attach the dual monitor cable Attach your Matrox dual monitor cable to the connector on the bracket of your Matrox card Make sure the connectors are properly fastened A WARNING To avoid damaging the LFH 60 connector on your dual monitor cable or on your graphics card carefully insert the connector on your dual monitor cable as straight as possible into the connector on your graphics card Specifically inserting the connectors into each other at an angle is likely to bend and damage the p
2. ege aeq y 56 Matrox graphics card User Guide H Zo 0 325 in 0 83 cm 2 536 in 6 44 cm Customer support Matrox Web Matrox is on the Internet with a World Wide Web WWW site Our Web site has product literature press releases technical material a sales office list trade show information and other relevant material m Visit the Matrox Graphics Web site at www matrox com graphics m E mail questions or comments regarding the site to webmaster matrox com If you have a problem Matrox values your business and offers professional support for your Matrox product For product support contact your Matrox representative or visit our technical support Web site at www matrox com graphics support Information we need Please give a complete description of the problem and include m Matrox card serial number model number revision number BIOS number driver type and version and memory address at which the Matrox card is installed Computer brand and model name Monitor brand and model name m Operating system version and service pack m Brand and model of any other cards and devices installed on your system Program specific problems If a problem appears with a specific program please give us the following information m Display settings color palette display resolution and so on
3. Warranty 59 60 Web Matrox 57 Thank you for choosing Matrox Please register online http www matrox com graphics registration to be eligible for customer support new product announcements and information on special offers and upcoming events Graphics for Professionals USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested FO and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation H this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING Changes o
4. AGP PCI or PCIe see Choose an expansion slot page 3 of each graphics card help determine which graphics card controls your primary display If you re having problems with a program that can be moved on your Windows desktop run this program on your primary display Make sure the program window doesn t overlap any other display If the program doesn t work with the graphics card controlling your primary display or you want your main graphics card to control your primary display see the other solutions Change the configuration of your computer BIOS so that the slot type of your main graphics card has priority for becoming the primary display For information on how to change your computer BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do this The BIOS of most computers can be updated with software For a possible BIOS update for your computer contact your system vendor If there s a graphics controller built into the motherboard of your computer by changing your computer BIOS settings you may be able to change which device controls your primary display For more information see your system manual If you don t need to use the graphics card that s controlling your primary display remove it from your computer If your primary display is controlled by the motherboard of your computer s
5. Disable one or more features S Click OK gt OK Windows Vista 1 Right dick your Windows desktop background then click Personalize gt Window Color and Appearance 2 Ifyoure using Windows Aero click Open classic appearance properties for more color options Under Color scheme select Windows Vista Basic 32 Matrox graphics card User Guide Solution Solution Li o Problem Cause Solution Cause Solution Cause Solution S Click Effects and then disable one or more features 4 Click OK gt OK Windows Vista Disable Windows Aero Right click your Windows desktop background then click Personalize gt Window Color and Appearance gt Open classic appearance properties for more color options Under Color select Windows Vista or Windows Classic If possible update your Matrox display driver Matrox makes new display drivers available on the Matrox Technical Support Web site www matrox com graphics support drivers Note If your Matrox product was provided by the manufacturer of your computer check the Web site ofthat manufacturer for the latest display driver A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model Note If you identify a program that doesn t work well with Matrox acceleration please contact Matrox technical support see page 57 and describe the problem This information may help us come up with a fix or work around
6. HD 15 connector DVI to HD15 1 adapter Matrox Millennium P650 and P690 products include 2 DVI to HD15 adapters but no dual monitor cable For Millennium P650 TV output adapters are sold separately see http shopmatrox com O Note To connect a digital monitor a monitor that uses digital input usually a flat panel monitor to your Matrox HD 15 connector product your monitor must have a DVI analog connector Ifyou have an analog monitor a monitor DVI connector DVI connector that uses analog input with a DVI digital analog digital connector and you want to connect it to an HD 15 connector you ll need a separate adapter If this adapter isn t included with your monitor contact your monitor vendor Some monitors with DVI connectors support both digital and analog input If you re using one of these monitors with your Matrox product make sure it s configured to use the correct type of input For more information see your monitor documentation 6 Matrox graphics card User Guide Step by step connection setup amp WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Some devices may be permanently damaged if incorrect settings are used Note Whenever you change your connection setup make sure you re using the correct connectors and that all con
7. MANUEL PEUVENT TRE MODIFI ES TOUT MOMENT SANS PR AVIS Matrox Graphics Inc se r serve le droit de modifier les sp cifications tout moment sans pr avis Les informations contenues dans ce manuel sont reconnues comme tant pr cises et fiables Cependant Matrox Graphics Inc n assume aucune responsabilit concernant leur utilisation ni leur contrefa on ou les autres droits des tiers r sultant de leur utilisation Aucune licence n est accord e sur aucun brevet ou droit d exploiter un brevet de Matrox Graphics Inc Deutsch Haftungsablehnungserkl rung DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KONNEN OHNE VORHERIGE ANK NDIGUNG GE NDERT WERDEN Die Matrox Graphics Inc beh lt sich das Recht vor jederzeit und ohne Ank ndigung technische Daten zu ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r Verst Be gegen Patentrechte noch f r andere Rechte Dritter die aus seinem Gebrauch resultieren m gen Es werden keinerlei Lizenzrechte gew hrt f r s mtliche Patente oder Patentrechte der Matrox Graphics Inc Italiano Discrezionalit LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZA PREAVVISO Matrox Graphics Inc si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque mo
8. Matrox card You may also need to reinstall other Matrox software Note Windows 2000 XP Vista You may need administrator rights to remove certain software For more information see Windows documentation Matrox graphics card User Guide 27 Graphics Extra troubleshooting The following are extra troubleshooting items related to graphics hardware Problem o Cause Solution Cause Solution Problem Di Cause Solution Problem Cause Solution Can t use Windows Windows reports a configuration error and or can t install or uninstall Matrox display driver Note Windows 2000 XP Vista You may need administrator rights to install certain software For more information see Windows documentation The problem may be specific to the motherboard in your computer There may be a software update available for your motherboard To find out what motherboard model your computer is using see your system manual For more information contact the maker of your motherboard or computer Many motherboard or computer manufacturers have software updates available on their Web site Files on your system may have been deleted or corrupted Remove then restore Matrox software For more information see page 27 Monitor settings aren t automatically detected WARNING Ifincorrect software monitor settings are used your display may become unusable and some monitors can be permanently damaged For more informat
9. PCI Express PCIe x16 or x1 slot depending on rc TIN ei mm 1 the type of Matrox card you have If you Express have a PCI card your card supports both SES 64 bit and 32 bit PCI slots Your system manual should identify the location of each as slots 64 bit e of expansion slot in your computer typ D D P 22 bit o Note If you re using a PCI graphics card in a 64 bit PCI slot your choice of PCI slot may affect your card or system performance For more information see your computer manual With multi display mode you may be able to use your existing graphics card For Windows 2000 XP see Windows 2000 XP online help under Install additional monitors Matrox graphics card User Guide 3 A WARNING Inserting your Matrox card into the wrong type of slot could damage poo A S your card your computer or both If you have a PCI card and the versions 32 or 64 bit of your card and PCI expansion slot are different only part of AGP ca the card s edge connector the part closest to the bracket or expansion slot the part closest to the back of the computer d j L7 64 bit should be used PCI card P 3 Insert your Matrox card a Position your Matrox card over the expansion slot you ve chosen b Push the card in firmly and evenly until it s fully seated in the slot C Secure the brack
10. Parhelia 512 Parhelia LX Parhelia HR256 PJ4OLP PowerDesk PowerSpace QID Quad Information Display RAD Quick Connect MaxVIEW MGA MGA G100 MGA G200 Onyx M Pixel TOUCHTM PrecisionCAD Precision SGT QuickDesk RAD2mp RAD3mp RAD9mp RAD PCI RAD PCle RADQ2mp Rainbow Runner SonoVUE SPECTRUM TheatreVUE TripleHead TripleHead2Go Veos XeniaTM Adobe Systems mc Acrobat Reader Apple Computer INC esee Apple Mach Mac OS Belden Inc Belden Dolby Laboratories Inc Dolby Dolby Digital Intel Pentium Intel Corporation International Business Machines Corporation BM VGA Macrovision Corporation Macrovision Microsoft Corporation esee Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint WindowsST Windows NT Windows Server Windows Vista Silicon Graphics Inc esses OpenGL SiliGon MAYO TE PanelLink U S Environmental Protection Agency Energy Star English Registered trademarks are registered in the United States Canada and or other countries All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged e Frangais Les marques d pos es sont d pos es aux
11. Solution Can t record video with a video recorder The video source may be copy protected Your Matrox product may not let you make copies of copy protected video Some video sources let you make a copy of a video but you may not be able to make a copy of that copy To get copies of a copy protected video contact the vendor of the video Video appears stretched or squished on a TV Windows 2000 XP Vista If you re using the PureVideo DVDMax feature to view video full screen on your TV the aspect ratio of a video may not match the aspect ratio of your TV Adjust software settings 1 Double click the PowerDesk icon D on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar 2 Click Video Playback Settings gt PureVideo DVDMax settings 3 Select Preserve aspect ratio 4 Select Detect video aspect ratio based on gt Video window 5 Select the aspect ratio of your TV 4 3 or 16 9 most TVs are 4 3 6 Click OK or Apply for your changes to take effect For more information see context sensitive help Stereo output The following troubleshooting items address problems related to stereo output support Problem Cause Solution Stereo image is choppy Your refresh rate may be too low Make sure the vertical refresh rate of your monitor is set to at least 85 Hz Stereo image
12. Windows desktop background then click Properties gt Settings gt Advanced gt General 2 Under Font size select Large Fonts 3 Click OK to close the dialog box and apply changes Windows Vista 1 Right click your Windows desktop background then click Personalize gt Adjust font size DPI 2 Atthe User Account Control prompt click Continue 3 Select Larger Scale 120 dpi then click OK 4 Restart your computer for the changes to take effect Poor TV or video recorder image quality Your software TV settings may need adjusting See Software setup page 16 There may be too many video devices between your video source and destination or one or more of the video devices may be degrading the quality of the video signal Demodulators long cables cable extensions and improper connections can all affect video signal quality If your video equipment supports it use S video connections For more information see Connection setup page 13 Try changing one or more video devices If possible use fewer connections For example don t use cable extensions The image settings on your TV may need adjusting Some TVs have an aperture control sometimes called PICTURE Lowering this setting may reduce this problem Reducing your TV s brightness setting may also improve image quality For more information see your TV manual Matrox graphics card User Guide 39 Problem Cause Solution Problem Cause
13. a video window You may be using a customized mouse pointer Windows draws customized mouse pointers in a way that may cause them to flicker or disappear while they re over a video window Windows 2000 XP Vista Use default Windows mouse pointers 1 Windows 2000 XP Click Start gt Settings gt Control Panel gt Printers and Other Hardware gt Mouse double click Depending on your version and configuration of Windows this part of the step may not be necessary Windows Vista Click Start gt Settings gt Control Panel gt Hardware and Sound gt Mouse double click Depending on your version and configuration of Windows this part ofthe step may not be necessary 2 Click the Pointers tab 3 In the Scheme box select or reselect None then click OK 36 Matrox graphics card User Guide DND The following troubleshooting items address problems related to DVD For general video related troubleshooting items see Video page 35 Problem DVD video playback is jerky skipping frames Cause Your DVD drive may be too slow Solution If your DVD drive supports DMA transfers enable this feature see page 36 Problem Can t play certain DVD videos Cause A DVD video may not play back because the region setting on your DVD player doesn t match the region code on the DVD ROM disc DVD players and videos use region codes to prevent the playback of video that was intended only for a certain re
14. applied when the problem occurs m If possible take note of the file and segment address that caused the problem m Detailed steps known to cause the bug so we can reproduce it Matrox graphics card User Guide 57 Where to get information For display information Windows 2000 XP Vista 1 Double click the PowerDesk icon D on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar 2 Click Information For system information Windows 2000 Right click the My Computer icon on your Windows desktop background then click Properties m Windows 2000 XP Click Start gt Programs gt Accessories gt System Tools gt System Information m Windows XP Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click Depending on your configuration of Windows this part of the step may not be necessary m Windows Vista Click Start gt Settings gt Control Panel gt System and Maintenance 2 System Depending on your configuration of Windows this part of the step may not be necessary 58 Matrox graphics card User Guide Warranty A Limited Warranty Statement 1 Matrox Graphics Inc Matrox warrants to the end user customer who provides adequate proof of purchase that Matrox hardware products purchased from M
15. fill the entire screen For more information on what your monitors support see their documentation Supported VESA modes main display In the table below VESA modes supported by your Matrox graphics card are indicated by a VESA mode number Many Super VGA DOS programs use VESA modes cadi 16 colors 256 colors 32K colors 64 K colors 16 M colors 640 x 400 100 _ _ 640 x 480 VGA 101 110 111 112 800 x 600 102 103 113 114 115 1024 x 768 105 116 117 118 1280 x 1024 107 119 11A 11B 1600 x 1200 11C 11D 11E 11F Rows Columns 25 43 50 60 m 108 132 109 10A 10B 10C Matrox graphics card User Guide 45 Hardware information Features Matrox Parhelia Millennium P750 Millennium P650 Matrox Matrox Matrox Matrox Matrox Parhelia Millennium Millennium Millennium Millennium P750 P650 P650 P650 PCle Low profile PCI DualHead Y Y Y Y Y TripleHead Y Y v TV outputt Y Y y vt Stereo Y _ ET SCH output Video input 8 Display Y Y Y Y Y rotation 128 MB or Memory 256 MB 64 MB 64 MB 64 MB 128 MB AGP 4x 8x AGP 2x 4x 8x AGP 2x 4x 8x Card type ir ei compatible compatible PCI PCle x16 Form factor ATX ATX ATX Low profile ATX TripleHead upgrade kit available see http shopmatrox com T Matrox PowerDesk HF required t TV output adapter sold separately see http shopmatrox com Supported only with Matrox Parhelia 256 MB PCI Video input adapter sold separately see
16. http shopmatrox com 46 Matrox graphics card User Guide Features Matrox Millennium P690 Matrox Matrox Matrox Matrox Matrox Millennium Millennium Millennium Millennium Millennium P690 PCI P690 PCle P690 LP PCIe P690 Plus LP P690 Plus LP PCI PCle DualHead Y Y Y Y Y TripleHead Quad Display y yt Stereo _ E _ e _ output Video input Display v y y v v rotation Memory 128 MB 128 MB 128 MB 256 MB 256 MB Card type PCI PCle x16 PCle x1 or x16 PCI PCle x16 Form factor ATX ATX Low profile Low profile Low profile Quad Display upgrade kit available see http shopmatrox com Digital monitor information m TMDS Transition Minimized Differential Signaling encoding based on the Silicon Image PanelLink standard DDWG Digital Display Working Group compliant DVI connector m EDID Extended Display Identification Data 1 2 1 3 without the extended data block and 2 0 support While using 2 digital monitors at the same time certain limitations may apply For more information see page 44 Matrox graphics card User Guide 47 Maximum card dimensions Matrox Parhelia AGP lt 0 75 in 1 91 cm 6 875 in 17 46 cm 4 25 in 10 80 cm 48 Matrox graphics card User Guide Maximum card dimensions Matrox Parhelia PCI 20 in 10 67 cm p 7 50 in 19 05 cm 0 325 in 0 83 cm Matrox graphics card User G
17. image on your screen may appear blurry If display Select the highest display resolution available This generally results in better image quality While using 2 digital monitors at the same time certain limitations may apply For more Problem Screen Cause scaling isn t supported the display may use only a portion of your screen Solution information see page 44 Video The following troubleshooting items address problems related to video files Problem Li Cause Solution Solution Li Video file playback is jerky skipping frames Note Jerky video file playback may be the result of slow playback or recording Slow recording causes frames to be dropped frames aren t recorded If jerky video is caused by frames that were dropped during recording or by the video settings such as the encoding method the problem can only be fixed by recapturing the video under better conditions or with different video settings Your hard disk may be too slow Try defragmenting your hard disk To defragment a hard disk Windows 2000 XP Click Start gt Programs gt Accessories gt System Tools gt Disk Defragmenter Windows Vista Click Start gt Settings gt Control Panel gt Performance Information and Tools gt Advanced Tools gt Open Disk Defragmenter If possible try using a faster disk Tip If your computer has more than one hard disk you may get better results if you play back video files from a disk
18. in a future driver release Program window or dialog box doesn t appear on screen Another window or dialog box may be covering the window or dialog box you want to see Move close or minimize any window or dialog box that may be covering the window or dialog box you want to see If you re using multi display mode the program window or dialog box may be in a display or on a monitor that s unusable For example your monitor may not be properly connected or configured Make sure all the displays and monitors you want to use are usable For more information see other troubleshooting items in this guide The software may be using a display you didn t intend to use or the software may be configured to use more displays than the actual number of monitors you have For example you may be in DualHead Multi Display mode but you only have one monitor Disable the display Windows 2000 XP 1 Right click your Windows desktop background then click Properties gt Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box Matrox graphics card User Guide 33 3 Click OK or Apply for your changes to take effect Windows Vista 1 Right dick your Windows desktop background then click Personalize Display settings 2 Select the display you want to disable then clear the Extend the desktop onto this monitor check box 3 Click OK or Apply for your changes to take e
19. or with standard VGA mode for example when you restart Windows in safe mode Older programs may use these display modes While one of these display modes is in use your TV displays nothing black View the program you re using with your computer monitor instead of your TV Computer text is hard to read with a TV The resolution ofa TV is lower than a typical computer display As a result some text may be harder to read with a TV than with a computer monitor Lower your computer display resolution Windows 2000 1 Right dick your Windows desktop background then click Properties gt Settings 2 Move the Screen area slider to a lower setting 3 Click OK to close the dialog box and apply changes Windows XP 1 Right dick your Windows desktop background then click Properties gt Settings 2 Move the Screen resolution slider to a lower setting 3 Click OK to close the dialog box and apply changes Windows Vista 1 Right dick your Windows desktop background then click Personalize gt Display Settings 2 Move the Resolution slider to a lower setting 3 Click OK to close the dialog box and apply changes 38 Matrox graphics card User Guide Solution Problem Cause Solution Cause Solution Solution Solution Cause Solution If you re using a display area larger than 640 x 480 you can use larger system fonts to make some text more readable Windows 2000 XP 1 Right click your
20. other than the one where the Windows swap file is stored The Windows swap file is usually stored on drive CT Matrox graphics card User Guide 35 Solution amp Cause Solution Cause Solution Problem Cause Solution Make sure the drive you re using a hard disk or DVD drive is using DMA if your drive supports DMA transfers To use DMA WARNING Not all drives support DMA well For more information see the documentation that came with your hard disk Windows 2000 XP 1 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double click the name of the appropriate controller 3 Change each Transfer Mode setting to DMA if available 4 Click OK to accept the changes Too many programs may be running using up computer resources Close other programs including memory resident programs like System Agent Your Matrox graphics card may be sharing an IRQ interrupt request with another PCI card in your computer for example a network card Try moving the PCI card to another PCI slot in your computer For more information see the documentation for this card or see your system manual Mouse pointer flickers or disappears when it s over
21. product your video capture software must support WDM Windows Driver Module drivers and you must have the Matrox WDM display driver package installed on your system For the latest Matrox WDM display driver package see the Matrox Web site www matrox com graphics support drivers To capture video with your Matrox product select Matrox Video Capture as your video source in your video editing software Matrox graphics card User Guide 19 Stereo output You can use stereo output with OpenGL software that takes advantage of this feature Matrox products that support stereo output ship with a stereo output bracket a stereo output adapter or both To use stereo output you need to install the stereo output bracket and connect your stereo output device to that bracket or you can connect your stereo output device to the stereo output adapter o Note This feature is supported only while using PowerDesk HF Connecting your stereo output bracket This section describes how to install and use the stereo output bracket included with your Matrox product Stereo output bracket amp WARNING To avoid personal injury and to prevent damage to your computer or Matrox hardware turn off your computer unplug it and then wait for it to cool before you install your Matrox product and touch any of the internal parts of your computer While your computer is turned off but still plugged in some electrical current is supplied to the mot
22. see Choose an expansion slot page 3 of each graphics card help determine which graphics card controls your primary display To control which graphics card is used for your primary display you may be able to change the configuration of your computer BIOS For information on how to change your computer BIOS settings see your system manual 3 Insert your Matrox installation CD ROM 4 Click Start gt Run type D Sysutils You will need to use the PBIOSWin program to update the BIOS of your Matrox graphics card For more information on how to use this program see the Readme file in the Sysutils folder Matrox graphics card User Guide 25 Problem Cause Solution Cause Solution Solution Solution Cause Solution Solution Problem Cause A 5 Turn off your computer remove the other graphics card then plug your monitor into your Matrox graphics card 6 Restart your computer Wrong color balance screen image off center or no picture at all Your monitor video controls may be improperly set Adjust your monitor controls brightness contrast and so on For more information see your monitor manual Your monitor may not be properly connected Make sure you re using the correct connectors see Standard ATX connection setup page 6 or Low profile connection setup page 10 and that all connectors are properly fastened Make sure the monitor power cable is firmly in place Make s
23. see the Matrox online store Ca TV output adapter http shopmatrox com This section describes how to use the TV output feature o Note TV output isn t supported with full screen DOS display modes for example the information you see before Windows starts or with standard VGA mode for example when you restart Windows in safe mode Older programs may use these display modes While one of these display modes is in use your TV displays nothing black This feature is supported only while using PowerDesk HF Connection setup 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer amp WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections If a display device monitor TV or video recorder is connected while your computer is using settings intended for another display device the display of the new device may be garbled or unusable Some devices may be permanently damaged if incorrect settings are used Matrox graphics card User Guide 13 2 Attach TV adapter Standard ATX card Connect the TV TV output adapter output adapter to connector 1 on your dual monitor cable If you re only using one computer monitor and a TV you can use a DVI to HD15 Po adapter to connect the TV output adapte
24. the same connector you can only use one of these adapters at a time For more information on stereo output see Stereo output page 20 This feature is supported only while using PowerDesk HF Connection setup 1 A Turn off your computer Before you connect your Matrox product make sure you shut down your system and turn off your computer WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections If a display device monitor TV or video recorder is connected while your computer is using settings intended for another display device the display of the new device may be garbled or unusable Some devices may be permanently damaged if incorrect settings are used Connect your video input adapter ideo niu Connect the video input adapter to the main adapter connector A on your graphics card If a monitor is already connected to the main connector disconnect that monitor and if present the DVI to HD15 adapter Matrox graphics card User Guide 17 Connect your monitor Connect your preferred monitor to the main connector DVI on your video input adapter Ifyour monitor has a DVI connector connect it directly to the main connector DVI on your adapter If your monitor has an HD 15 connector use the DVI to HD15 adapter included with your Matrox product to connect y
25. third monitor If you want to use 3 computer monitors ata Monitor connector HD 15 time and your Matrox product supports it your second and third monitors must use HD 15 connectors Connect your third monitor to connector 2 on the dual monitor cable o Note The left to right order of your displays isn t dependent on your connection setup and through Matrox PowerDesk software you can re order your displays to match your Windows desktop For more information see Matrox PowerDesk help o Note To connect a TV or video recorder to your graphics card you need a TV output adapter included with Y certain Matrox products The TV output adapter 9 p d connects to connector 1 on your dual monitor cable or to Ju dd a DVI to HD15 adapter For more information see TV j Y TV output adapter output page 13 8 Matrox graphics card User Guide Note Ifyour Matrox product supports stereo output and you want to use a stereo output adapter provided with some Matrox products you can connect the adapter to the main connector A of S your graphics card For more information see EP Stereo output adapter Stereo output page 20 Your Matrox card is now installed Restart your computer and install your Matrox software see Software setup page 12 Matrox graphics card User Guide 9 Low profile connection setup This section describes how to connect your monitors to a low profile Matrox graphics card
26. to HD15 adapter included with your Matrox product to connect your monitor to the main connector connector Make sure the connectors are firmly in place HD 15 3 Connect your stereo device Connect your stereo device for example your 3D glasses to the stereo connector mini DIN 3 pins on your stereo output adapter After connecting your devices restart your computer Software setup Windows 2000 XP Vista To enable stereo output support for OpenGL software access the Matrox PowerDesk HF main interface Click Quality and Performance Settings then make sure Allow stereo output is enabled To access PowerDesk double click its icon D on your Windows taskbar To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button E on your Windows taskbar For more information on how to use Matrox PowerDesk see the online help Matrox graphics card User Guide 23 Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide Restarting in VGA mode Windows 2000 XP Vista What follows is information on how to restart your computer in VGA mode 1 Click Start gt Shut Down gt Restart gt OK to restart your computer Depending on your version and configuration of Windows this part of the step may not be necessary Ifyour primary monitor is unusable see your system manual for informat
27. ENGLISH Matrox Millennium P750 Matrox Millennium P690 Matrox Millennium P650 Matrox Parhelia User Guide 10818 301 0322 2008 12 01 malrox Rei eo e oa bai b0 e E o o x O e 5 E Z Graphics for Professionals Hardware installation 2 This section describes how to install your Matrox card If your Matrox graphics card is already installed in your computer skip to Standard ATX connection setup page 6 or Low profile connection setup page 10 For information specific to your computer like how to remove its cover see your system manual A WARNING To avoid personal injury and to prevent damage to your computer or Matrox hardware turn off your computer unplug it and then wait for it to cool before you install your Matrox product and touch any of the internal parts of your computer While your computer is turned off but still plugged in some electrical current is supplied to the motherboard This current may prevent newly installed hardware from working properly Also static electricity can severely damage electronic parts Before touching any electronic parts drain static electricity from your body for example by touching the metal frame of your computer When handling a card carefully hold it by its edges and avoid touching its circuitry O Note If your Matrox product supports stereo output and you want to use a stereo output bracket provided with some Ma
28. System settings may be incorrect Change your BIOS settings specifically the AGP aperture size For more information on your computer BIOS see your system manual Your computer BIOS may not be up to date For more information on your computer BIOS see your system manual Reinstall your previous graphics card and if possible update your computer BIOS This can usually be done with software from the manufacturer of your computer Contact your system vendor or manufacturer to get a BIOS update for your computer To get the correct BIOS update you may need to know the serial number your computer displays when it restarts This number is usually in the lower left corner of the display The BIOS of your Matrox graphics card may need to be updated or restored For advanced users If you have another VGA compatible graphics card PCI you can try resetting the BIOS of your Matrox graphics card 1 Turn off your computer and insert the other graphics card into an expansion slot For more information on expansion slots see Choose an expansion slot page 3 2 Plugyour monitor into the other graphics card and restart your computer Note Make sure your computer uses the other graphics card to control your primary display The graphics card that controls your primary display is the one that first displays information when you restart your computer Your computer BIOS Basic Input Output System and the slot type AGP PCI or PCIe
29. articular use that is made by Matrox on this Licensed Software In no event shall Matrox be liable to you or to any third party for consequential special indirect or incidental damages which you may incur as a result of using the licensed software including but not limited to loss of data or information of any kind which you may experience Matrox graphics card User Guide 61 Index A Adobe Reader 43 AGP 3 BIOS 25 29 30 Bus mastering 29 C CD ROM Matrox 43 Connection setup Low profile card 10 11 Standard ATX card 6 8 Connector 6 11 LFH 60 11 Customer support 57 58 D Display Modes 13 Primary 30 Display information 44 45 DVD 37 Expansion slots 24 62 Matrox graphics card User Guide H Hardware Acceleration 32 Information 46 56 Installation 2 4 Installation Hardware 2 4 L Low profile Bracket 5 Connectionsetup 10 Monitor Settings 26 27 29 Multi display Mode 31 P PCI 3 PCI Express 3 PDF 43 PowerDesk 12 58 S Software Setup 12 Soundoutput 15 Stereo output Adapter 9 22 23 Bracket 2 20 22 Connection 22 23 Software setup 23 T TripleHead 44 Troubleshooting 24 43 DVD 37 Sound 41 43 Stereo output 40 TV output 37 40 Video 35 36 TV output Adapter 14 Connection setup 13 15 Display modes 38 Software setup 16 Troubleshooting 37 40 V VESA 44 45 VGA 44 45 Ww Warning 2 4 7 10 11 13 17 20 22 26 28 36
30. atrox authorized dealers will be free from defects in materials and workmanship for a period of 3 years from the date of purchase This warranty applies only to the original end user purchaser and is non transferable Conditions and limitations of Matrox s warranty are stated below 2 Matrox s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any a improper or inadequate maintenance b incompatibilities due to the user s hardware or software applications with or in which the Matrox product interfaces product of a special or custom made nature unauthorized modification or misuse improper installation misapplication or negligence operation outside the product s environmental specifications improper site preparation or maintenance sa o no software other causes that do not relate to a product defect defects or damage suffered as a result of force majeure including theft defects or damage suffered as a result of normal wear and tear and or mew stolen goods 3 If Matrox receives during the applicable warranty period notice of a defect in a warranted hardware product and the defective Matrox product in question Matrox shall at its sole option either repair or replace the product and shall return the repaired product or a replacement product within a reasonable delay The replacement product may not be new provided that it has functionalit
31. derer Peripherieger te an die Karte abgeschirmte Kabel verwendet werden Diese Produkt wurden in einem typischen der Klasse B entsprechenden Host System getestet Es wird davon ausgegangen da diese Produkte auch in jedem Klasse B entsprechenden System entsprechend funktionieren Italiano Informazioni per gli utenti europei Dichiarazione di conformit Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 89 336 EEC relativamente ai dispositivi digitali di Classe B Sono stati provati e sono risultati conformi alle norme EN55022 CISPR22 e EN55024 CISPR24 In un ambiente domestico questi prodotti possono causare radiointerferenze nel qual caso all utente potrebbe venire richiesto di prendere le misure adeguate Per soddisfare i requisiti CEE il monitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati Questi prodotti sono stati provati in un tipico sistema host conforme alla classe B Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe B Espa ol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89 336 EEC para dispositivos digitales de Clase B Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las no
32. e or reverse engineer the Software in any way e Granting sublicenses leases or other rights in the Software to others Making copies or verbal or media translations of the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser Upon termination for any reason all copies of the Software must be immediately returned to Matrox and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default Limited warranty Matrox warrants to you for a period of 90 days normal use from your date of purchase that 1 The CD disks on which the software is furnished and the documentation are not defective 2 The Software is properly recorded upon the CD disks included 3 The documentation is substantially complete and contains all the information Matrox deems necessary to use the software 4 The Software functions substantially as described in the documentation Matrox s entire liability and your exclusive remedy shall be the replacement of any CD Disks or documentation not meeting these warranties which is returned to Matrox or an authorized dealer together with a copy of your paid receipt The above is the only warranty of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a p
33. e time is optional 14 Matrox graphics card User Guide Optionally if you use the composite video and S video connectors on your Matrox TV adapter you can directly connect two different video devices at the same time To view and record output from the same Matrox video connector you can connect it to a video recorder and connect the video recorder to a TV For more information see your video recorder and TV manuals 4 Connect audio output TV or video Typically the sound output from a Recorder computer comes from speakers connected to your sound card If you prefer you can B hear or record the sound output from your computer using the same TV or video recorder you connect to your graphics card To do this you need an audio cable with a stereo jack on one end and two RCA connectors on the other end If you don t have this type of cable you can buy one at most consumer electronics stores a Plugthe stereo jack end of the audio Sound card cable into the LINE OUT 3 connector on your sound card b Plug the other end of the cable into the left L and right R AUDIO IN connectors of your video device For more information see your sound card manual Thelabels on your devices may not be consistent with what s in this guide Different manufacturers sometimes use different labels for the same type of controls and connectors For example the VIDEO IN connector on your TV may be labeled VIDEO 1 or VIDEO 2 T
34. ee your system manual for information on how to disable this graphics controller The program you re using may not work properly with systems using more than one display at a time An update may be available for the program you re using This update may fix problems this program has with multi display systems For more information contact the software distributor for the program you re using If you re using multiple displays in independent mode try using stretched mode instead Programs that don t work in independent mode may work in stretched mode For more information see Matrox PowerDesk help 30 Matrox graphics card User Guide Problem Cause Solution Solution Cause Solution Problem Cause Solution Not all graphics cards in the computer are fully supported Software doesn t work with a certain graphics card or another graphics card doesn t work at all If you have different models of graphics cards in your computer your Matrox display driver may not support all the graphics cards in your computer Under Windows 2000 XP Vista you can use different display drivers for different products Software that depends on a specific display driver feature may not work if your graphics hardware is using different display drivers Note If your Matrox product was provided by the manufacturer of your computer check the Web site ofthat manufacturer for the latest display driver A display driver provided by the manufac
35. eils num riques de Classe B prescrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual COMBI AVAL FEE BERR VCCI ORZ Y FABRA CY OAL KERE AAA EA AME LTHETA TOREO FAR LES a VREER L CSS LSB EL FILMBDI ES DARA ETS TELA Es BOBMVOA4LTFIn EUROPE English European user s information Declaration of Conformity C Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89 336 EEC for a Class B digital device They have been tested and found to comply with EN55022 CISPR22 and EN55024 CISPR24 In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures To meet EC requirements shielded cables must be used to connect the monitor and other peripherals to the card These products have been tested in a typical class B compliant host system It is assumed that these products will also ach
36. es d chets d quipements lectriques et lectroniques DEEE Se r f rer au site Web de Matrox www matrox com environment weee pour l information concernant le recyclage Deutsch Information f r europ ische Anwender Europ ische Regelungen zu Elektro und Elektronikaltger ten WEEE Bitte wenden Sie sich an der Matrox Website www matrox com environment weee f r Recycling Informationen Italiano Informazioni per gli utenti europei Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche RAEE Si prega di riferirsi al sito Web Matrox www matrox com environment weee per le informazioni di riciclaggio Copyright O 2008 Matrox Graphics Inc e English All rights reserved e Francais Tous droits r serv s e Deutsch Alle Rechte vorbehalten Italiano Tutti i diritti riservati e Espa ol Reservados todos los derechos Trademarks e Marques d pos es e Warenzeichen Marchi registrati Marcas registradas Matrox Electronic Systems Ltd Matrox Graphics me Matrox DualHead CenterWINDOW DVDMax GigaColor ASM ATC AuroraVX3mp AuroraVX DFC DLC DualHead2Go Epica Equinox Extio G400 G450 G550 ICP Marvel MED2mp MED2mp DVI MED3mp DVI MED4mp MED5mp DVI MED5mp Millennium MMS Multi Monitor Series MultiDesk P650 P650 Low profile P690 P750 Parhelia Parhelia APVe
37. et of your Matrox card to the computer frame Your Matrox card is now installed Before restarting your computer connect your monitor or monitors see Standard ATX connection setup page 6 or Low profile connection setup page 10 After connecting restart your computer and install your Matrox software see Software setup page 12 amp WARNING If your computer doesn t restart after your graphics card is installed turn off your computer to avoid damaging electronic parts For troubleshooting information see page 24 4 Matrox graphics card User Guide Replacing brackets on a low profile graphics card Matrox low profile graphics cards ship with standard ATX brackets compatible with most systems The following explains how to change your standard bracket to a low profile bracket 1 Remove the standard bracket from your Matrox graphics card by removing the hexagonal nuts on either side of the monitor connector Attach and fasten the low profile bracket with the two hexagonal nuts you just removed Low profile bracket Matrox graphics card User Guide 5 Standard ATX connection setup This section describes how to connect your monitors to a standard ATX Matrox graphics card Connector overview Secondary B connector DVI Dual monitor cable HD 15 connector DVI to HD15 TV output adapter Composite video connector Main A connector DVI
38. etti USA e da altri diritti di propriet intellettuale detenuti da Macrovision Corporation e da altri titolari L utilizzo di questa tecnologia di protezione dei diritti d autore deve essere autorizzato da Macrovision Corporation ed intesa solamente per la visione casalinga ed altri utilizzi limitati salvo diversa autorizzazione di Macrovision Corporation proibito il disassemblaggio o procedimenti di reverse engineering Espa ol A Aparato patentado en los EE UU con los n meros siguientes 4 631 603 4 577 216 4 819 098 y 4 907 093 con licencia para visualizaci n limitada nicamente B Este producto incorpora una tecnolog a de protecci n por Copyright mediante la demanda de ciertas patentes en los EE UU y otros derechos de propiedad intelectual de Macrovision Corporation y otros propietarios de los derechos La utilizaci n de esta tecnolog a de protecci n por Copyright debe ser autorizada por Macrovision Corporation y est destinada a su utilizaci n dom stica y otras formas de visualizaci n limitada a menos que Macrovision Corporation exprese lo contrario Est prohibida la utilizaci n de t cnicas de ingenier a inversa y el desmontaje EUROPE English European user s information Directive on Waste Electrical and Electronic Equipment WEEE Please refer to the Matrox Web site www matrox com environment weee for recycling information Francais Informations aux utilisateurs Europ ens Reglementation d
39. ffect Cause The program window or dialog box may be somewhere off screen Solution If the program window you want to see is named on the Windows taskbar right click on it and select Maximize If you click Restore the program window goes back to its previous position To fix this problem see the other solutions Solution Manually move the program window or dialog box 1 Press Alt Space 2 Ifyou see a pop up menu click Move If you don t see a pop up menu press M for Move 3 Dress on one ofthe arrow keys once and move your mouse pointer to where you want the window or dialog box to appear then click The program window or dialog box should appear where you clicked Solution Windows 2000 XP Vista 1 Double click the PowerDesk icon D on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar 2 Click Desktop Management 3 Enable one or more of the following features Open program windows Center dialog boxes and message boxes 4 Choose where you want the program window or dialog box to appear For more information see Matrox PowerDesk help 34 Matrox graphics card User Guide Display on digital monitor appears blurry or uses only a portion of the You may be using a lower display resolution than what your digital monitor supports If your monitor supports display scaling the
40. gion or market Solution To get a copy of a DVD video that s compatible with the region code of your DVD player contact the vendor of that video Problem Can t record DVD video See Can t record video with a video recorder page 40 TV output The following troubleshooting items are related to TV output support see TV output page 13 Problem Cause Solution Cause Solution TV image is garbled or unusable blank screen rolling or overlapping screen images Your TV or video recorder may not be properly connected Make sure your TV or video recorder is properly connected For more information see Connection setup page 13 Your TV or video recorder may not be properly set up If a TV is connected to your Matrox graphics card and the TV has a TV VIDEO switch set it to VIDEO For more information see your TV manual Matrox graphics card User Guide 37 Solution Cause Solution Cause Solution Problem Cause Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a TUNER LINE switch set it to LINE For more information see your video recorder manual Matrox software may not be set up for TV output Particularly the TV standard selected may not be correct Windows 2000 XP Vista See Software setup page 16 TV output isn t supported with full screen DOS display modes for example the information you see before Windows starts
41. herboard This current may prevent newly installed hardware from working properly Also static electricity can severely damage electronic parts Before touching any electronic parts drain static electricity from your body for example by touching the metal frame of your computer When handling a card carefully hold it by its edges and avoid touching its circuitry 20 Matrox graphics card User Guide 1 Remove your graphics card Turn off your computer and all peripherals such as your monitor or printer Open your computer and remove your existing graphics card Connect the bracket to your graphics card Connect your stereo output bracket to the stereo output connector on your graphics card The stereo output connector is a small white connector near the main connector A of your graphics card Insert your Matrox card and stereo output bracket a Position your Matrox card over its expansion slot b Push the card in firmly and evenly until it s fully seated in the slot C Secure the bracket of your Matrox card to the computer frame d Selecta slot for your stereo output bracket Replace the cover of that slot with the stereo output bracket Stereo connector Matrox graphics card User Guide 21 4 Connect your stereo device Connect your stereo device for example your 3D glasses to the stereo connector mini DIN 3 pins on your stereo output bracket To connect yo
42. ical position of the monitor it s associated with Matrox graphics card User Guide 31 3 Click OK i Note In multi display mode you may have limited control over the arrangement of your displays For more information see Matrox PowerDesk documentation Problem Screen image defects appear program doesn t run properly or Windows doesn t work properly example mouse pointer not drawn properly Cause Some programs may not work properly with some Matrox acceleration Solution Windows 2000 XP Vista PowerDesk HF only Disable specific types of software acceleration 1 Double click the PowerDesk icon D on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar 2 Click Help gt Troubleshooting settings 3 Disable one or more features For more information see Matrox PowerDesk help 4 Click OK or Apply for your changes to take effect Depending on the feature you disabled you may have to restart your computer for the changes to take effect Solution Windows 2000 XP Vista Disable Windows effects Windows 2000 1 Right dick your Windows desktop background then click Properties gt Effects 2 Disable one or more features under Visual effects 3 Click OK gt OK Windows XP 1 Right click your Windows desktop background then click Properties gt Appearance gt Effects 2
43. ieve compliance in any class B compliant system Francais Informations aux utilisateurs Europ ens D claration de conformit Remarque sur les produits mat riels Matrox couverts par ce guide Ces unit s sont conformes la directive communautaire 89 336 EEC pour les unit s num riques de classe B Les tests effectu s ont prouv qu elles sont conformes aux normes EN55022 CISPR22 et EN55024 CISPR24 Le fonctionnement de ces produits dans un environnement r sidentiel peut causer des interf rences radio dans ce cas l utilisateur peut tre amen prendre les mesures appropri es Pour respecter les imp ratifs communautaires les c bles de connexion entre le moniteur ou autres p riph riques et la carte doivent tre blind s Ces produits ont t test s dans un syst me h te typique compatible classe B On suppose qu ils pr senteront la m me compatibilit dans tout systeme compatible classe B Deutsch Information f r europ ische Anwender Konformit tserkl rung Anmerkung f r die Matrox Hardware Produktunterst tzung durch dieses Handbuch Diese Ger te entsprechen EC Direktive 89 336 EEC f r ein digitales Ger t Klasse B Sie wurden getestet und entsprechen demnach EN55022 CISPR22 und EN55024 CISPR24 In einer Wohnumgebung k nnen diese Produkte Funkinterferenzen erzeugen und der Benutzer kann gen tigt sein entsprechende MaBnahmen zu ergreifen Um EG Anforderungen zu entsprechen m ssen zum AnschlieBen des Monitors und an
44. ins on the connector of the dual monitor cable 2 Connect the first monitor Connect your preferred monitor to the main DVI connector 1 3 of your dual monitor cable Ifyour monitor has a DVI connector connect it directly to the main DVI connector 1 3 of your dual monitor cable Ifyour monitor has an HD 15 connector use the DVI to HD15 adapter included with your product to connect your monitor to the main cable Monitor connector DVI IC PO Monitor connector HD 15 connector Make sure the connectors are properly fastened 3 Connect the second monitor Connect your second monitor to the secondary DVI connector 2 4 of your dual monitor cable Depending on the connector type of your monitor connect the same way as in step 2 Your Matrox card is now installed Restart your computer and install your Matrox software see Software setup page 12 Matrox graphics card User Guide 11 Software setup o Note This guide has references that are specific to the Matrox installation CD ROM If your Matrox product wasn t packaged by Matrox for example if it was included with your computer your product may not include this CD ROM If you don t have this CD ROM certain references in this guide may not reflect the software you have For more information see other software documentation provided by your system vendor This section describes how to install Matrox software for Windows 2000 Windo
45. ion see your monitor manual If a monitor was changed or added while Windows was running the new monitor may not be detected by the software Restart your computer If your monitor is a Plug and Play DDC monitor it should be automatically detected by the software Built in network hardware doesn t work after graphics card is installed The installation of a graphics card may have caused your computer to reallocate system resources Try reinstalling your network drivers 28 Matrox graphics card User Guide Solution Problem Cause Solution Problem Cause Solution Cause Solution Try moving your Matrox graphics card to another PCI or PCle depending on your product slot in your computer For instructions on how to safely install your Matrox card see Hardware installation page 2 After game for Windows 2000 XP Vista starts monitor doesn t display properly blank screen rolling or overlapping screen images If your game uses a low resolution 640 x 480 and below full screen display mode your monitor may not support the refresh rate the Matrox driver is using 1 Ifthe game is still running in full screen mode and your monitor is unusable exit the game To do this press Alt Tab once right click the name of the game on the Windows taskbar then click Close 2 Make sure the correct monitor is selected in Windows 3D and video programs don t work Your computer or program may not work
46. ion on how to restart your computer using a hardware control 2 Before Windows starts press F8 for the Windows startup menu to appear If F8 doesn t work instead try pressing and holding Ctrl before Windows starts 3 Select VGA mode or Low resolution mode then press Enter o Note If your system stops responding while it s in VGA mode select Safe mode instead Graphics Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot after Matrox card is installed Cause Your Matrox card may not be properly installed Solution Make sure your Matrox card is properly installed Specifically make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place For more information see Hardware installation page 2 Cause There may be unsupported graphics hardware in your computer Solution Ifan unsupported graphics card is plugged into an expansion slot remove it 24 Matrox graphics card User Guide Solution Cause Solution Cause Solution Cause Solution If graphics hardware is built into your computer motherboard your system may not have automatically disabled it when you inserted your Matrox card Check your system manual for instructions on how to disable your computer s built in graphics hardware Your computer BIOS Basic Input Output
47. itations of this Limited Warranty Statement may not apply to the consumer 3 To the extent allowed by local law the remedies provided in this Limited Warranty Statement are the customer s sole and exclusive remedies Matrox graphics card User Guide 59 C Limitations of Liability 1 EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT IN NO EVENT SHALL MATROX BE LIABLE FOR a any direct indirect special incidental consequential foreseeable or unforeseeable or punitive damages whether based on contract tort delict or any other legal theory and whether advised of the possibility of such damages and or b damages arising from the loss of use data production revenue and or profit of in connection with the Matrox product or any business interruption Without prejudice to the foregoing any liability of Matrox for any breach of warranty shall be limited to the amount paid by the customer for the defective hardware in question To the extent allowed by local law Matrox s entire liability and the customer s exclusive remedy shall be the repair or replacement of any defective product during the warranty period Matrox does not offer any other warranty with respect to Matrox hardware or software or any other hardware or software Customer shall be responsible for all applicable taxes duties and customs fees on any replacement unit as well as all transport insurance storage and othe
48. lutions up to 2048 x 1536 m Your Matrox graphics card supports the highest refresh rates supported by most monitors At the highest display resolution 2048 x 1536 your Matrox graphics card supports a vertical refresh rate of up to 85 Hz m While using 2 displays at a time each monitor has its own monitor settings refresh rates m While using 2 displays at a time both at the highest display resolution 2048 x 1536 certain display limitations may apply For example video playback may be limited m While using 3 displays at a time TripleHead all 3 displays use the same display resolution color palette and refresh rates and the highest display resolution available is 1280 x 1024 that is 3840 x 1024 for all 3 displays m The highest display resolution supported for digital monitors is 1920 x 1200 m Matrox Parhelia If you re using two digital monitors at the same time your Matrox hardware uses the same display resolution for both your monitors If you select different resolutions for your displays one of your displays may use only a portion of the screen the rest of the screen will be black To avoid having only a portion of the screen used we recommend you select the highest display resolution available The highest display 44 Matrox graphics card User Guide resolution available is the highest resolution supported by both monitors If one of your monitors supports a higher resolution it may use display scaling to
49. mento e senza alcun preavviso Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili In ogni caso non imputabile a Matrox Graphics Inc nessuna responsabilit per il loro utilizzo come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo Espa ol Renuncia LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO Matrox Graphics Inc se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso La informaci n facilitada en este documento se considera que es exacta y fiable Sin embargo Matrox Graphics Inc no asume ninguna responsabilidad por su uso ni por cualquier infracci n de patentes u otros derechos de terceras partes derivados de su uso No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc Matrox Graphics Inc 1055 Saint Regis Boulevard Dorval Quebec Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Graphics for Professionals Web site www matrox com graphics Technical support www matrox com graphics support To locate the sales office nearest you visit www matrox com graphics contact
50. nd select Enable o Note To see all your devices right click anywhere on the property sheet and make sure Show disabled devices and Show Disconnected Devices are enabled 3 For each device you want to use Volume double click the device icon and Q 0 Balance select Levels Make sure the volume slider value is okay and the volume button is enabled 0 Click OK To test the volume of a playback device right click the device icon in the Playback property sheet and select Test 42 Matrox graphics card User Guide 4 Select Recording and make sure all the devices you want to use are listed as working If a device is listed as not working right click the device icon and select Enable o Note To see all your devices right click anywhere on the property sheet and make sure Show disabled devices and Show Disconnected Devices are enabled 5 For each device you want to use double click the device icon and select Levels Make sure the volume slider value is okay if you re not sure try a value of 50 and the volume button is enabled 5 Click OK To test the volume of a recording device make sure an audio source plugged into it and playing then watch the volume meter next to the audio device icon The volume meter should be between 60 and 100 Cause The problem may be specific to the audio hardware of your computer Solution For more information see the documentation for the audio hardware of your computer More Informati
51. nectors are properly fastened Whenever you restart your computer make sure your monitors are already turned on Otherwise the software may not be able to properly detect your monitors Connect the first monitor Connect your preferred monitor to the main Ss v connector A on your Matrox graphics card If your monitor has a DVI connector i connect it directly to the main connector of your graphics card If your monitor has an HD 15 connector use the DVI to HD15 adapter included with your Matrox product to connect your monitor to the main connector Note If you want to use 3 monitors at a time and one of these needs to use a DVI connector that monitor must be connected to the main connector Matrox graphics card User Guide 7 2 Connect the second monitor If your second monitor uses a DVI connector connect it directly to the secondary connector B of your graphics card If your second monitor uses an HD 15 connector you can use a dual monitor cable included with certain Matrox products or a DVI to HD15 adapter To use 3 monitors at a time a dual monitor cable is required If you use a dual monitor cable connect it Monitor connector HD 15 Es to the secondary connector on your graphics card then connect your monitor to connector 1 on the dual monitor cable If you re going to connect the TV output adapter connect your computer monitor to connector 2 instead 3 Connect the
52. o match labels see the documentation for your video devices T Ifyour TV only has an antenna or cable TV connector you can use an RF modulator to connect it to your Matrox card RF modulators are available at most electronics stores If your computer has no audio LINE OUT connector you can use its SPKR speaker connector instead In this case all your computer sound output goes to the video device you connected to Matrox graphics card User Guide 15 Software setup Ifa TV or video recorder is connected to your Matrox product you can use TV output mode to view or record your display on your TV or video recorder To connect video devices to your computer see page 13 TV settings have lower resolutions and refresh rates than typical computer monitor settings Lower refresh rates may result in more noticeable flicker o Note Two TV standards are supported for TV output The NTSC standard is used in North America and Japan among other places The PAL standard is used in most of Western Europe and in China among other places If an incorrect TV standard is selected in Matrox software the output from your computer may not appear or record properly on your TV or your video recorder To find out what standard your TV or video recorder supports see its documentation Windows 2000 XP Vista m ToaddaTV to your Windows desktop or as a feature display access Multi Display Setup in your Matrox PowerDesk software m Youcan al
53. oits d auteur mis en ceuvre par des demandes de brevets am ricains et d autres droits de propri t intellectuelle de Macrovision Corporation et d autres propri taires de droits L utilisation de cette technologie de protection de droits d auteur doit tre autoris e par Macrovision Corporation et est destin e des utilisations domestiques ou de consultation limit e autoris es par Macrovision Corporation L ing nierie rebours ou le d sassemblage est interdit Deutsch A Patentanspr che f r Ger te mit US Patentnummern 4 631 603 4 577 216 4 819 098 und 4 907 093 die nur f r eingeschr nkte Anzeigen lizenziert sind B Dieses Produkt enth lt urheberrechtlich gesch tzte Technologie die durch Patentanspr che bestimmter US Patente und andere geistige Eigentumsrechte der Macrovision Corporation und anderen Eigent mern von Rechten gesch tzt sind Die Verwendung dieser urheberrechtlich gesch tzten Technologie muB von der Macrovision Corporation genehmigt werden und darf nur zum Abspielen f r private Zwecke und anderen Einschr nkungen unterliegende Zwecke eingesetzt werden sofern keine Genehmigung f r andere Zwecke von Macrovision vorliegt Reverse Engineering und Disassemblieren ist untersagt Italiano A Diritti di brevetto USA n 4 631 603 4 577 216 4 819 098 e 4 907 093 in licenza solamente per la visualizzazione limitata B Questo prodotto incorpora una tecnologia per la protezione dei diritti d autore che coperta da brev
54. omer waives by accepting the product its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other than Quebec 60 Matrox graphics card User Guide Software license agreement Single User Products This Matrox software the Software is copyrighted by Matrox Graphics Inc All rights are reserved The purchaser is granted a license to use the software only subject to the following restrictions and limitations 1 The license is for the original purchaser only and is not transferable without written permission of Matrox 2 The original purchaser may use the Software on a single computer owned or leased by the original purchaser You may not use the Software on more than a single computer even if you own or lease more than one computer without written consent of Matrox 3 The original purchaser may make back up copies of the Software for his or her own use only subject to the use limitations of this license 4 The original purchaser may not engage in nor permit third parties to engage in any of the following Providing or disclosing the Software to third parties Providing use of the Software in a computer service business network time sharing multiple CPU or multi user arrangement to users who are not individually licensed by Matrox Making alterations or copies of any kind in the Software except as specifically permitted above e Attempting to unassemble de compil
55. on We provide additional information in help and Readme files Be sure to check for any last minute release notes included with your product and in the Matrox CD ROM Readme file Also check the Matrox Web site www matrox com graphics for the latest Matrox software technical support and product information This guide is available on the CD ROM as an Adobe Reader file Guide Guide pdf Matrox graphics card User Guide 43 Display information m Your Matrox graphics card is 100 VGA compatible and supports all VESA standards VBE 2 0 Super VGA modes DPMS energy saving and DDC 2B Plug and Play monitor m Your Matrox product supports DualHead features DualHead features control 2 displays at a time m Matrox Parhelia and Matrox Millennium P750 products support TripleHead features TripleHead features control 3 displays at a time m To get the most of your Matrox product we recommend using the highest color palette setting a 32 bit color palette for all your displays m 3D acceleration is only available with a 16 or 32 bit color palette It s available only for products with 128 MB of memory or more m Thedisplay resolutions and refresh rates available depend on your Matrox graphics card display driver software monitor settings and monitor For information on the capabilities of your monitor see your monitor documentation m While using 1 or 2 displays at a time your Matrox graphics card supports display reso
56. our monitor to the main connector Make sure the connectors are firmly in place Connect video input Connect the video output of your video device for example your video camera to the composite video VIDEO IN or S video S VIDEO IN connector on your video input adapter Connect audio input To connect the audio output of your video device to your computer make sure you have a cable that corresponds to the connectors on your audio hardware Typically video devices use two RCA connectors and audio hardware uses stereo jacks These cables and adapters are available at most electronics stores Connect the audio output of your video device to the LINE IN or MICROPHONE c connector on your computer audio hardware If your video device has only one audio connector use the left audio connector on the cable Monitor connector DVI DVI to HD15 adapter ils Monitor connector HD 15 Video device P di S video Video device Composite video Video device Note The labels on your devices may not be consistent with what s in this guide Different manufacturers sometimes use different labels for the same type of controls and connectors For example the VIDEO IN connector on your TV may be labeled VIDEO 1 or VIDEO 2 To match labels see the documentation for your video devices 18 Matrox graphics card User Guide Software setup To capture video with your Matrox Parhelia
57. quality is usually better at higher refresh rates 40 Matrox graphics card User Guide Sound The following troubleshooting items address problems related to sound cards Problem Cause Solution Cause Solution Cause Solution Sound doesn t record video files play back with no sound or sound output is distorted or too loud If the sound problem is with a particular device for example TV or speaker the volume control on the device itself may need adjusting Adjust the volume control on the device itself Audio cables may be loose or incorrectly wired Make sure your sound card cables are properly connected see Connect audio output page 15 Your sound card s Windows software settings may be incorrect Specifically input or output may be disabled or volume levels may be too low or too high Make sure your sound card s Windows software settings are correct Windows 2000 XP 1 Double click the speaker icon or 9 on the Windows taskbar If you don t see the speaker icon Windows 2000 a Click Start gt Settings gt Control Panel b Double click the Multimedia or Sounds and Multimedia icon c Enable Show volume control on the taskbar d Click OK e Double click the speaker icon on the taskbar Windows XP a Click Start gt Settings gt Control Panel gt Sound Speech and Audio Devices gt Sounds and Audio Devices double click Depending on your configura
58. r charges incurred on all returned products D Obtaining Service 1 Verify that your Matrox product was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with the Matrox product to see if you can solve the problem yourself 3 If you are still experiencing difficulties please contact your dealer where you purchased your Matrox product 4 If you must return a Matrox product leave the configuration as it was when you were using it and leave all identification stickers on the product Pack the product in its original box and return to your Matrox dealer where the product was purchased together with your proof of purchase Your Matrox dealer will return the product for you Alternatively if this first option is unavailable to you you may contact the Matrox Technical Support group who will issue an Return Merchandise Authorization RMA number upon receipt of adequate proof of purchase and inform you of shipping instructions DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX S RMA NUMBER AND EXPRESS AUTHORIZATION E General This limited warranty shall be governed by the laws of the Province of Quebec Canada and the federal laws of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any dispute instituted by the customer in connection with this limited warranty the cust
59. r modifications to this unit not expressly approved by the party responsible for the compliance could void the user s authority to operate this equipment The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements Declaration of conformity of a Class B digital device according to the FCC rules We the Responsible Party Matrox 625 State Route 3 Unit B Plattsburg NY 12901 Telephone 514 822 6000 extension 2026 e Attention Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 these devices may not cause harmful interference and 2 these devices must accept any interference received including interference that may cause undesired operation Any question regarding this declaration should be forwarded to the above coordinates CANADA English Industry Canada Compliance Statement Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada Francais Conformit avec les exigences du ministere de l Industrie Canada Remarque sur les produits mat riels Matrox couverts par ce guide Ces appareils num riques n mettent aucun bruit radio lectrique d passant les limites applicables aux appar
60. r to Secondary DVI the secondary B connector on your connector TV output Matrox card adapter Low profile card Use a DVI to HD15 adapter to connect the TV output adapter to the secondary DVI connector on your dual monitor cable 9 DVI to HD15 8 adapter 3 Connect video output TV or video recorder TV or video recorder using S video using composite To connect to a TV or a video recorder you ll video need a composite video RCA or S video cable SMIDEO f If your video device a TV or a video recorder i didn t come with one of these cables these types of cable are available at most electronics stores The type of cable you use depends on what your S video cable video device supports Many video devices support composite video connections and Composite video RCA d cable some higher quality video devices support S video connections a Attach one end of your composite video or S video cable to the appropriate connector on your TV adapter TV adapter b Attach the other end to the VIDEO IN connector on your TV or video recorder c Before viewing or recording video output directly from your computer make sure your TV or video recorder is set up to use line input For example if your TV has a TVNIDEO switch set it to VIDEO or if your video recorder has a TUNER LINE switch set it to LINE Note Using the Matrox composite video and S video connectors at the sam
61. rmas EN55022 CISPR22 y EN55024 CISPR24 En entornos residenciales estos productos pueden causar interferencias en las comunicaciones por radio en tal caso el usuario deber adoptar las medidas adecuadas Para satisfacer las disposiciones de la CE deber n utilizarse cables apantallados para conectar el monitor y dem s perif ricos a la tarjeta Estos productos han sido sometidos a prueba en un t pico sistema anfitri n que responde a los requisitos de la clase B Se supone que estos productos cumplir n tambi n con las normas en cualquier sistema que responda a los requisitos de la clase B MACROVISION English A Apparatus claims of US patent numbers 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only B This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Francais A Demande de num ros de brevet aux tats Unis 4 631 603 4 577 216 4 819 098 et 4 907 093 avec licence pour des utilisations limit es d affichage uniquement B Ce produit b n ficie d une technologie de protection de dr
62. so use a TV or video recorder as your secondary display With Matrox Clone Access Multi Display Setup in your Matrox PowerDesk software and select 2 displays Clone mode With Multi Display Zoom Access Matrox Zoom in your Matrox PowerDesk software and select Multi Display Zoom With PureVideo DVDMax Access Video Playback Settings in your Matrox PowerDesk software and enable Use PureVideo DVDMax m To select the TV standard NTSC or PAL used for TV output 1 Access Monitor Adjustments in your Matrox PowerDesk software 2 Clickthe TV in the left part ofthe page then click Select a TV output standard 3 Select NTSC or PAL according to the standard used by your TV or video recorder 4 Click OK m To adjust TV settings access Monitor Adjustments and Video Playback Settings in your Matrox PowerDesk software To access PowerDesk double click its icon D on your Windows taskbar To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar For more information on how to use Matrox PowerDesk see the online help 16 Matrox graphics card User Guide Video input If your Matrox product supports video input you can use the video input adapter to capture video with your graphics card This section describes how to use the video input feature REV SY S Cr Q Video input adapter Note Because the video input and stereo output adapters use
63. tats Unis au Canada et ou dans d autres pays Toutes les autres marques et tous les autres noms d pos s reconnus nationalement ou internationalement sont galement reconnus par les pr sentes e Deutsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen L ndern registriert Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt e Italiano marchi registrati sono registrati negli Stati Uniti in Canada e o in altri paesi Tutti gli altri marchi registrati e nomi commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui e Espa ol Las marcas registradas est n registradas en los EE UU Canad u otros pa ses Por medio del presente se reconocen todas las dem s marcas y nombres comerciales reconocidos a nivel nacional e internacional English Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE Matrox Graphics Inc reserves the right to make changes in specifications at any time and without notice The information provided by this document is believed to be accurate and reliable However no responsibility is assumed by Matrox Graphics Inc for its use nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of Matrox Graphics Inc Francais Responsabilit LES INFORMATIONS CONTENUES DANS CE
64. tion of Windows this part of the step may not be necessary b Enable Place volume icon in the taskbar c Click OK d Double click the speaker icon on the taskbar Matrox graphics card User Guide 41 2 Click Options gt Properties 3 Click the Recording button enable all check boxes in the list box then click OK 4 For the Line In and or Microphone controls make sure the Volume slider volume levels are okay if you re not sure try half level and the appropriate Select check box is enabled 5 Click Options gt Properties 3E S v Select 6 Click the Playback button enable all check boxes in the list box then click OK 7 For the Master Line Aux and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half level and the Mute check boxes are cleared 8 Close the dialog box o Note Depending on your sound driver certain labels may be different For example Line In may be labeled Line Windows Vista 1 Right click the speaker icon E on the Windows taskbar If you don t see the speaker icon a Right click the taskbar and select Properties gt Notification area b Under System icons enable the Volume check box c Click OK d Right click the speaker icon on the Windows taskbar 2 Select Playback and make sure all the devices you want to use are listed as working If a device is listed as not working right click the device icon a
65. trox products you need to connect your stereo output bracket to your graphics card For more b i information see Stereo output page 20 Stereo output bracket O Note Matrox low profile graphics cards ship with standard ATX brackets compatible with most systems If you have a low profile system you may need to change the standard bracket on your graphics card to a low profile bracket For more information see Replacing brackets on a low profile graphics card page 5 Matrox graphics card User Guide 1 Open your computer and remove your existing graphics card If a graphics card isn t already installed in your computer skip to step 2 a Using Add Remove Programs in the Windows Control Panel remove any currently installed display drivers Restart your computer for the changes to take effect After your computer restarts you re prompted to install drivers for the new graphics hardware detected Click Cancel b Turn off your computer and all peripherals such as your monitor or printer C Open the computer and remove your existing graphics card If graphics hardware is built into the motherboard of your computer this graphics hardware should automatically disable itself after your Matrox card is installed For more information see your system manual 2 Choose an expansion slot Back of computer Most computers have different types of AGP slot expansion slots Choose an AGP PCI or
66. turer of your computer is more likely to be tested with your computer model If a graphics card isn t supported you may need to remove it If there s graphics hardware built into the motherboard of your computer that s not supported by your software see your system manual for information on how to disable this graphics hardware Windows 2000 XP Vista If the Windows method for display driver installation was used instead of running the setup program included with your Matrox display driver the driver may not be installed for all the graphics cards it supports Run the setup program included with the Matrox display driver The setup program automatically installs the display driver for each Matrox graphics card it supports In multi display mode displays aren t numbered consecutively If you have more than one graphics card in your computer the E EJ display numbering may not be consecutive for the displays of a multiple display card for example a DualHead supporting card Display numbering depends on the types of expansion slots used in your computer AGP PCI and PCIe and the BIOS settings of your computer Windows 2000 XP Vista Move the displays in Windows 1 Windows 2000 XP Right click your Windows desktop background then click Properties gt Settings Windows Vista Right click your Windows desktop background then click Personalize gt Display Settings 2 Select a display and move it according to the phys
67. uide 49 Maximum card dimensions Matrox Millennium P750 or P650 AGP du in 1 91 cm 5 90 in 14 99 cm 4 05 in 10 29 cm Millennium P750 shown 50 Matrox graphics card User Guide Maximum card dimensions Matrox Millennium P650 Low profile PCI lt 0 75 in lt 1 91 cm in 6 44 cm 5 20 in 13 21 cm 0 325 in 0 83 cm Matrox graphics card User Guide 51 Maximum card dimensions Matrox Millennium P650 PCle de in lt 1 91 cm 6 425 in 16 32 cm 52 Matrox graphics card User Guide Maximum card dimensions Matrox Millennium P690 PCI e ER in 1 91 cm 6 60 in 16 76 cm 4 20 in 10 67 cm Matrox graphics card User Guide 53 Maximum card dimensions Matrox Millennium P690 PCle ge in lt 1 91 cm 6 60 in 16 76 cm 54 Matrox graphics card User Guide Maximum card dimensions Matrox Millennium P690 LP PCle x1 and x16 and P690 Plus LP PCle do s in 1 91 cm 6 60 in 16 76 cm Ka eg ds in 0 84 cm 2 712 in 6 89 cm Millennium P690 LP PCIe x16 shown Matrox graphics card User Guide 55 Maximum card dimensions Matrox Millennium P690 Plus LP PCI wy 82 Hoe lt 6 60 in 16 76 cm D E
68. ur monitors see Standard ATX connection setup page 6 After connecting your devices restart your computer Connecting your stereo output adapter This section describes how to use the stereo output adapter with your Matrox product To use the stereo output bracket see Connecting your stereo output bracket page 20 Stereo output adapter amp WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Sore devices may be permanently damaged if incorrect settings are used o Note Because the video input and stereo output adapters use the same connector you can only use one of these adapters at a time For more information on video input see Video input page 17 adapter adapter 1 Connect your stereo output a Connect the stereo output adapter to the main connector A on your graphics card Ifa monitor is already connected to the main connector disconnect that monitor and if present the DVI to HD15 adapter 22 Matrox graphics card User Guide 2 Connect your monitor Connect your preferred monitor to the main Monitor connector DVI on your stereo output uo SCH adapter Ifyour monitor has a DVI connector connect it directly to the main connector DVI on your adapter DVI to HD15 If your monitor has an HD 15 connector use the DVI
69. ure the connection to the back of the monitor is firmly in place Ifyour monitor supports multiple input sources analog digital it may be configured to use the wrong source Make sure your monitor is using the correct input source For more information on selecting the input source for your monitor see your monitor documentation Change your connection setup to use a different input source For more information see Standard ATX connection setup page 6 or see Low profile connection setup page 10 After the startup screen or after display settings are changed the screen image is garbled or unusable blank screen rolling or overlapping screen images Analog monitors only The Matrox display driver may be trying to use settings your monitor doesn t support This can happen ifthe display resolution was changed to one your monitor doesn t support or ifthe monitor connected to your computer was changed without changing the display or monitor settings in the software WARNING If incorrect software monitor settings are applied some monitors can be permanently damaged For more information see your monitor manual 26 Matrox graphics card User Guide Solution Solution Cause Solution 0 Make sure your monitor supports the display mode currently in use After installing your Matrox product your system uses either the preferred display mode for your monitor or a display mode of 800 x 600 at 60 Hz If none of
70. well with bus mastering Disable bus mastering If you want to continue using bus mastering see the other solutions Windows 2000 XP Vista PowerDesk HF only 1 Double click the PowerDesk icon a on your Windows taskbar to access the PowerDesk main interface To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button 3 on your Windows taskbar 2 Click Help gt Troubleshooting settings 3 Make sure Use bus mastering is disabled 4 Click OK or Apply You can now close the PowerDesk main interface Your computer s other BIOS settings may be incorrect Reset your computer BIOS settings to the factory defaults using your computer s built in BIOS setup utility The factory defaults are usually the safest settings Check your system manual for more information Matrox graphics card User Guide 29 Problem Cause Solution Solution Solution Solution Cause Solution Solution Using multiple displays under Windows 2000 XP Vista program doesn t work with your Matrox product Your main graphics card may not be controlling your primary display The graphics card that controls your primary display is the one that first displays information when you restart your computer A program that doesn t recognize multiple displays may not work with a graphics card unless it s controlling your primary display Your computer BIOS Basic Input Output System and the slot type
71. ws Server 2003 Windows XP Windows XP Professional x64 and Windows Vista You may need administrator rights to install certain software For more information see Windows documentation or contact your system administrator 1 Install display driver Windows detects new hardware when you restart If Matrox display drivers haven t been previously installed Windows prompts you to install a display driver Follow the on screen instructions The Matrox 32 bit and 64 bit display drivers are in the Win2kXP and WinXP64 folders of your Matrox installation CD ROM 2 Install optional software After your computer restarts the setup program shows you a list of additional items you can install Follow the on screen instructions 3 Setup your display software Use Matrox PowerDesk software to change certain display settings or access Matrox features To access PowerDesk double click its icon D on your Windows taskbar To see the PowerDesk icon in Windows XP Vista you may need to click the Show hidden icons button on your Windows taskbar For more information on how to use Matrox PowerDesk see the online help 12 Matrox graphics card User Guide TV output Ifyour Matrox product supports TV output you can use the TV output adapter to connect a video recorder or a TV to your d Matrox graphics card This adapter is only included with certain a Matrox products To purchase a Matrox TV output adapter for T m 4 your product
72. y at least equal to that of the product being replaced 4 This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized dealers 5 This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world B Limitations of Warranty 1 NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO MATROX PRODUCTS MATROX SPECIFICALLY DISCLAIMS and the customer by accepting the Matrox product specifically accepts such disclaimer and waives ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS WITH RESPECT TO THE HARDWARE AND OR SOFTWARE MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS IN WHOLE OR IN PART WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS 2 To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer purchases the Matrox product this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain lim
73. your displays are available reinstall your Matrox display drivers For more information on reinstalling your display driver see the following solution Files on your system may have been deleted or corrupted Remove then restore Matrox software Note Before removing software make sure you have all the necessary files to reinstall software that may still be needed Also make sure the display driver you reinstall supports all Matrox products in your computer Windows 2000 XP Vista 1 Tfyour primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 24 2 To remove Matrox software Windows 2000 XP a Click Start gt Settings gt Control Panel gt Add Remove Programs double click gt Matrox PowerDesk HF or Matrox PowerDesk SE gt Change Remove gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary b Click Matrox Driver gt Change Remove gt Yes Windows Vista a Click Start gt Settings gt Control Panel gt Programs gt Program and Features gt Matrox PowerDesk HF or Matrox PowerDesk SE gt Uninstall gt Yes Depending on your version and configuration of Windows this part ofthe step may not be necessary b Click Matrox Driver gt Uninstall Change gt Yes 3 Restart your computer for the changes to take effect 4 After your computer has restarted install the latest display driver for your

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