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Matrox G45X4QUAD-BF graphics card

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1. connectors into each other at an angle is likely to bend and damage the pins on the connector of the dual monitor cable Only one dual monitor cable is included with Matrox MMSx2 cards 6 Matrox G450 MMS User Guide 2 Connect your monitors Monitor connector Connect your preferred monitor to the main DVI DVI connector of your multi monitor cable Ifyour monitor has a DVI connector connect it directly to the main DVI connector of your idc multi monitor cable Ki l If your monitor has an HD 15 connector use the DVI to HD15 adapter included with your product to connect your monitor to the main UI Monitor connector connector Make sure the connectors are HD15 properly fastened Your Matrox card is now installed Restart your computer and install your Matrox software see Software installation page 8 e Note Monitors are numbered consecutively based on which connector each is attached to Numbering starts with the primary display the one that first displays information when you restart your computer If another graphics card is installed in your computer display numbering may be different O Note To connect a digital monitor a monitor that uses digital input usually
2. www matrox com graphics Graphics Solutions for Professionals Matrox G450 MMS User Guide 10807 301 0220 2007 02 02 mattox Graphics for Professionals Overview Thank you for purchasing a G450 MMS Multi Monitor Series graphics card Your Matrox MMS card is a high performance graphics card that plugs into an expansion slot inside your personal computer With this card you can use 2 or 4 computer monitors or TVs at a time Hardware supplied G450 MMS card Dual monitor cable t DVI to HD15 adapters Pictured is a G450x4 MMS card T 2 dual monitor cables are included with Matrox MMSx4 products t 2 DVI to HD15 adapters are included for each dual monitor cable Software supplied for Windows 2000 XP and NT 4 0 m Matrox PowerDesk to use your Matrox graphics hardware B Other software see the CD ROM Readme file Installation overview o Note If your Matrox product is already partially or fully installed on your computer some or all the installation information in this guide may not apply to you However this information may be useful if you need to reinstall your Matrox product To install your Matrox product 1 Install the Matrox card see Hardware installation page 3 2 Install the software see Software installation page 8 2 Matrox G450 MMS User Guide Hardware installation This section describes how to install your Matrox card For information spe
3. Info NorthernEuropeOmatrox com E mail Eastern Europe Info EasternEuropeOmatrox com Technischer Support 49 89 62170 333 E mail TechnischerSupport matrox com Italia Ufficio italiano di Matrox Graphics Inc 3G electronics Via Boncompagni 3B 20139 Milano Italia Ufficio vendite 02 5253095 Fax 02 5253045 E mail venditeOtreg it Supporto tecnico www matrox com graphics it support Sito Web www matroxitalia it
4. TV or video recorder is connected while your computer is using settings intended for another display device the display of the new device may be garbled or unusable Some devices may be permanently damaged if incorrect settings are used 14 Matrox G450 MMS User Guide Dual TV 2 Replace your dual monitor cables TILIN output cable Q a Disconnect any computer monitor connected to your dual monitor cables b Detach any dual monitor cable from your gt Matrox card M gt c Attach your dual TV output cables to your Matrox graphics card 2 ge Dual monitor cable 3 Connect video output TV or video recorder TV or video using composite video recorder using To connect to a TV ora video recorder you ll VIDEO S video need a composite video RCA or S video SSES cable SS If your video device a TV or a video recorder didn t come with one of these cables these types of cable are available at most electronics stores The type of cable Composite video RCA supports Many video devices support cable A you use depends on what your video device composite video connections and some ECK S video cable higher quality video devices support S video connections Matrox card For each TV or video recorder you want to H connect to your Matrox product Q a Attach one end of your composite video or S video cable to the appropriate connector on your dual TV output Dual TV output
5. For more information see your video recorder and TV manuals 4 Connect audio output dis Typically the sound output from a connectors computer comes from speakers connected TV or video to your sound card If you prefer you can orice hear or record the sound output from your D computer using the same TV or video 28 w e e recorder you connect to your graphics card To do this you need an audio cable with a stereo jack on one end and two RCA connectors on the other end If you don t have this type of cable you can buy one at most consumer electronics stores a Plug the stereo jack end of the audio cable into the LINE OUT 3 connector on your sound card b Plug the other end ofthe cable into the left L and right R AUDIO IN connectors of your video device For more information see your sound card manual fyour computer has no audio LINE OUT connector you can use its SPKR speaker connector instead In this case all your computer sound output goes to the video device you connected to 16 Matrox G450 MMS User Guide Software setup W Ifa TV or video recorder is connected to your Matrox product you can use TV output mode to view or record your display on your TV or video recorder To connect video devices to your computer see page 14 TV settings have lower resolutions and refresh rates than typical computer monitor settings Lower refresh rates may result in more notic
6. Graphics Inc no asume ninguna responsabilidad por su uso ni por cualquier infracci n de patentes u otros derechos de terceras partes derivados de su uso No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc Matrox Graphics Inc 1055 Saint Regis Boulevard Dorval Quebec Canada H9P 2T4 Tel 514 822 6320 Sales 1 800 361 1408 E mail graphics sales matrox com Technical support www matrox com graphics support Web site www matrox com graphics Asia Pacific Matrox Asia Ltd 2006 West Tower Shun Tak Centre 168 200 Connaught Road C Sheung Wan Hong Kong Sales 852 2281 5700 Fax 852 2537 9530 E mail China Hong Kong and Taiwan Anthony Lee matrox com E mail All other Asia Pacific countries Info AsiaPacific matrox com Technical support 852 2281 5757 E mail tech asiapacOmatrox com United Kingdom Matrox UK Chaplin House Widewater Place Moorhall Rd Harefield Middlesex UB9 6NS UK Sales 44 0 1895 827300 Fax 44 0 1895 827301 E mail UK ROI Benelux France Spain Portugal and MEA insales matrox com MALOR Graphics for Professionals Deutschland Matrox Electronic Systems GmbH InselkammerstraBe 8 D 82008 Unterhaching bei M nchen Deutschland Tel 49 89 62170 0 Sales 49 89 62170 444 Fax 49 89 6149743 E mail Germany Austria Switzerland Info CentralEurope matrox com E mail Denmark Finland Norway Sweden
7. Produktunterst tzung durch dieses Handbuch Diese Ger te entsprechen EC Direktive 89 336 EEC f r ein digitales Ger t Klasse A Sie wurden getestet und entsprechen demnach EN55022 CISPR22 und EN55024 CISPR24 In einer Wohnumgebung k nnen diese Produkte Funkinterferenzen erzeugen und der Benutzer kann gen tigt sein entsprechende MaBnahmen zu ergreifen Um EG Anforderungen zu entsprechen m ssen zum AnschlieBen des Monitors und anderer Peripherieger te an die Karte abgeschirmte Kabel verwendet werden Diese Produkt wurden in einem typischen der Klasse A entsprechenden Host System getestet Es wird davon ausgegangen daf diese Produkte auch in jedem Klasse A entsprechenden System entsprechend funktionieren Italiano Informazioni per gli utenti europei Dichiarazione di conformit Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 89 336 EEC relativamente ai dispositivi digitali di Classe A Sono stati provati e sono risultati conformi alle norme EN55022 CISPR22 e EN55024 CISPR24 In un ambiente domestico questi prodotti possono causare radiointerferenze nel qual caso all utente potrebbe venire richiesto di prendere le misure adeguate Per soddisfare i requisiti CEE il monitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati Questi prodotti sono stati provati in un tipico sistema host conforme alla classe A Inoltre si d per scontato che questi prod
8. Property sheets 9 S Software Installation 8 Setup 9 Sound Troubleshooting 36 37 Sound output 16 T Troubleshooting 18 22 23 37 Extra 23 37 Graphics 23 33 Sound 36 37 Video 34 35 TV output Connection setup 14 16 Software setup 17 U Unified display driver 29 V VESA 27 38 Modes table 38 VGA 3 38 Video Troubleshooting 34 35 W Warning 3 4 6 9 14 20 23 34 Warranty 45 46 Web Matrox 43 USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user s authority to operate this equipment The use of shielded cables for connection of the monitor to the card is required to
9. Solution Problem Cause Solution W Windows NT 4 0 Install a DMA driver For most computers a DMA driver is available for Windows NT 4 0 for example the PIIX Bus Master IDE driver supports many computers For more information on how to get this driver contact your system vendor Too many programs may be running using up computer resources Close other programs including memory resident programs like System Agent Your display settings may be too high As a result video file playback may not be fully supported by your Matrox hardware Try lowering your display settings We recommend a 1024 x 768 or lower display resolution with a 16 bit color palette To access display settings m Windows 2000 XP Right click your Windows desktop background then click Properties Settings m Windows NT 4 0 Access the Matrox PowerDesk Settings property sheet see Accessing PowerDesk property sheets page 9 Your Matrox graphics card may be sharing an IRQ interrupt request with another PCI card in your computer for example a network card Try moving the other PCI card to another PCI slot in your computer For more information see the documentation for this card or see your system manual Try moving your Matrox graphics card to another PCI slot in your computer Mouse pointer flickers or disappears when it s over a video window You may be using a customized mouse pointer Windows draws customized mouse poi
10. by frames that were dropped during recording the problem can only be fixed by recapturing the video under better conditions Your hard disk may be too slow Try defragmenting your hard disk Windows 2000 XP To defragment a hard disk click Start gt Programs or All Programs gt Accessories System Tools Disk Defragmenter If possible try using a faster disk Tip If your computer has more than one hard disk you may get better results if you play back or capture video files with a disk other than the one where the Windows swap file is stored The Windows swap file is usually stored on drive C Make sure the drive you re using a hard disk or DVD drive is using DMA if your drive supports DMA transfers To use DMA WARNING Not all drives support DMA well For more information see the documentation that came with your hard disk Windows 2000 XP 1 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double click the name of the appropriate controller 3 Change each Transfer Mode setting to DMA if available 4 Click OK to accept the changes 34 Matrox G450 MMS User Guide Cause Solution Cause Solution W Cause Solution
11. cable FOE I j b Attach the other end to the VIDEO INt 2 P connector on your TV or video recorder Note Using the Matrox composite video and S video connectors at the same time is optional Only one 1 dual TV output cable can be connected to Matrox MMSx2 cards T The labels on your devices may not be consistent with what s in this guide Different manufacturers sometimes use different labels for the same type of controls and connectors For example the VIDEO IN connector on your TV may be labeled VIDEO 1 or VIDEO 2 To match labels see the documentation for your video devices i Ifyour TV only has an antenna or cable TV connector you can use an RF modulator to connect it to your Matrox card RF modulators are available at most electronics stores Matrox G450 MMS User Guide 15 c Before viewing or recording video output directly from your computer make sure your TV or video recorder is set up to use line input For example if your TV has a TV VIDEO switch set it to VIDEO or if your video recorder has a TUNER LINE switch set it to LINE Optionally if you use the composite video and S video connectors on your Matrox TV adapter you can directly connect two different video devices at the same time To view and record output from the same Matrox video connector you can connect it to a video recorder and connect the video recorder to a TV
12. double click Depending on your configuration of Windows this part of the step may not be necessary m Windows NT 4 0 Click Start gt Administrative Tools Common gt Windows NT Diagnostics 44 Matrox G450 MMS User Guide Warranty A Limited Warranty Statement 1 Matrox Graphics Inc Matrox warrants to the end user customer who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of 3 years from the date of purchase This warranty applies only to the original end user purchaser and is non transferable Conditions and limitations of Matrox s warranty are stated below Matrox s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any a improper or inadequate maintenance b incompatibilities due to the user s hardware or software applications with or in which the Matrox product interfaces product of a special or custom made nature unauthorized modification or misuse improper installation misapplication or negligence operation outside the product s environmental specifications improper site preparation or maintenance 2 oO 7 0 a 90 Software other causes that do not relate to a product defect j defects or damage suffered as a result of force majeure including theft k defects or damage
13. extent allowed by local law Matrox s entire liability and the customer s exclusive remedy shall be the repair or replacement of any defective product during the warranty period Matrox does not offer any other warranty with respect to Matrox hardware or software or any other hardware or software Customer shall be responsible for all applicable taxes duties and customs fees on any replacement unit as well as all transport insurance storage and other charges incurred on all returned products D Obtaining Service 1 Verify that your Matrox product was installed and configured according to the information in its accompanying documentation Read the Troubleshooting information included with the Matrox product to see if you can solve the problem yourself If you are still experiencing difficulties please contact your dealer where you purchased your Matrox product If you must return a Matrox product leave the configuration as it was when you were using it and leave all identification stickers on the product Pack the product in its original box and return to your Matrox dealer where the product was purchased together with your proof of purchase Your Matrox dealer will return the product for you Alternatively if this first option is unavailable to you you may contact the Matrox Technical Support group who will issue an Return Merchandise Authorization RMA number upon receipt of adequate proof of purchase and inform you
14. monitor graphics card to another PCI slot in your computer You may have Service Pack 2 for Windows XP installed on a PCIe system You may need Hotfix KB890463 for Windows XP For more information or to obtain this Hotfix contact the Microsoft support center 24 Matrox G450 MMS User Guide Problem Cause Solution W Cause Solution Cause 3D and video programs don t work Your computer or program may not work well with bus mastering Disable bus mastering If you want to continue using bus mastering see the other solutions Windows 2000 XP 1 Access the Matrox PowerDesk Options property sheet see Accessing PowerDesk property sheets page 9 2 Clear the Use bus mastering check box 3 Click OK gt OK gt Yes to accept the changes Windows NT 4 0 1 Click Start gt Settings gt Control Panel gt Matrox Display Properties gt Performance 2 Clear the Use bus mastering check box 3 Click OK gt Yes to accept the changes and restart your computer Your Matrox card may be in a slave expansion slot on a computer that makes a distinction between bus mastering and slave slots Change slots Shut down your computer disconnect it from the power supply remove your Matrox card and then insert it into a different PCI expansion slot For instructions on how to safely install your Matrox card see Hardware installation page 3 Your computer may not have given an IRQ interrupt reques
15. see your system manual Reinstall your previous graphics card and if possible update your computer BIOS This can usually be done with software from the manufacturer of your computer Contact your system vendor or manufacturer to get a BIOS update for your computer To get the correct BIOS update you may need to know the serial number your computer displays when it restarts This number is usually in the lower left corner of the display Wrong color balance screen image off center or no picture at all Your monitor video controls may be improperly set Adjust your monitor controls brightness contrast and so on For more information see your monitor manual Your monitor may not be properly connected Make sure your monitor is properly connected to the correct connector on your Matrox graphics card see Connect your dual monitor cables page 6 Make sure the monitor power cable is firmly in place If display problems occur after the startup screen of your operating system your software monitor settings may be incorrect Make sure correct software monitor settings are selected If your primary display is still usable see Monitor setup page 9 Otherwise see the next troubleshooting item Matrox G450 MMS User Guide 19 Problem After the startup screen or after display settings are changed the screen image is garbled or unusable blank screen rolling or overlapping screen images Cause Analog monitors onl
16. to appear If F8 doesn t work instead try pressing and holding Ctrl before Windows starts 3 Select VGA mode then press Enter Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot after Matrox card is installed Cause Your Matrox card may not be properly installed Solution Make sure your Matrox card is properly installed Specifically make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place For more information see Hardware installation page 3 18 Matrox G450 MMS User Guide Cause Solution Solution Cause Solution Problem Cause Solution Cause Solution Solution Cause Solution W There may be an unsupported graphics adapter in your computer For Matrox multi display mode in Windows NT all graphics cards in your computer must be Matrox cards supported by the display driver If an unsupported graphics card is plugged into an expansion slot remove it If a graphics adapter is built in to your computer motherboard your system may not have automatically disabled it when you inserted your Matrox card Check your system manual for instructions on how to disable your computer s built in graphics adapter Your computer BIOS Basic Input Output System may not be up to date For more information on your computer BIOS
17. when Windows restarts 8 Click Next 9 Click Finish For changes to take effect your computer must be restarted For more information on specific controls see context sensitive help O Note You can position each Windows display through the Windows controls To access these controls right click your Windows desktop background then click Properties gt Settings 12 Matrox G450 MMS User Guide More PowerDesk information For more information on Matrox PowerDesk Windows 2000 XP or NT 4 0 For context sensitive help where available click the dy icon in the title bar then click the item you want help on Right click a help topic for a pop up menu that lets you print or copy it Some help topics are only available through context sensitive help Windows 2000 XP Access the PowerDesk Information property sheet see Accessing PowerDesk property sheets page 9 then click Help or View Readme File Windows NT 4 0 m Access the Matrox PowerDesk Information property sheet see Accessing PowerDesk property sheets page 9 m Click the Matrox QuickDesk icon ag on your Windows taskbar then click Help gt PowerDesk Guide or Help gt View Readme File Matrox G450 MMS User Guide 13 TV output With your Matrox card you can use dual TV output cables instead of dual monitor cables With dual TV output cables you can view or record your displays with TVs or video recorders While using TV output all your di
18. AND OR SOFTWARE MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS IN WHOLE OR IN PART WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer purchases the Matrox product this Limited Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain limitations of this Limited Warranty Statement may not apply to the consumer To the extent allowed by local law the remedies provided in this Limited Warranty Statement are the customer s sole and exclusive remedies Matrox G450 MMS User Guide 45 C Limitations of Liability 1 EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT IN NO EVENT SHALL MATROX BE LIABLE FOR a any direct indirect special incidental consequential foreseeable or unforeseeable or punitive damages whether based on contract tort delict or any other legal theory and whether advised of the possibility of such damages and or b damages arising from the loss of use data production revenue and or profit of in connection with the Matrox product or any business interruption Without prejudice to the foregoing any liability of Matrox for any breach of warranty shall be limited to the amount paid by the customer for the defective hardware in question To the
19. Einschr nkungen unterliegende Zwecke eingesetzt werden sofern keine Genehmigung f r andere Zwecke von Macrovision vorliegt Reverse Engineering und Disassemblieren ist untersagt Italiano A Diritti di brevetto USA n 4 631 603 4 577 216 4 819 098 e 4 907 093 in licenza solamente per la visualizzazione limitata B Questo prodotto incorpora una tecnologia per la protezione dei diritti d autore che e coperta da brevetti USA e da altri diritti di propriet intellettuale detenuti da Macrovision Corporation e da altri titolari L utilizzo di questa tecnologia di protezione dei diritti d autore deve essere autorizzato da Macrovision Corporation ed e intesa solamente per la visione casalinga ed altri utilizzi limitati salvo diversa autorizzazione di Macrovision Corporation E proibito il disassemblaggio o procedimenti di reverse engineering Espa ol A Aparato patentado en los EE UU con los n meros siguientes 4 631 603 4 577 216 4 819 098 y 4 907 093 con licencia para visualizaci n limitada nicamente B Este producto incorpora una tecnolog a de protecci n por Copyright mediante la demanda de ciertas patentes en los EE UU y otros derechos de propiedad intelectual de Macrovision Corporation y otros propietarios de los derechos La utilizaci n de esta tecnolog a de protecci n por Copyright debe ser autorizada por Macrovision Corporation y est destinada a su utilizaci n dom stica y otras formas de visualizaci n limitada a menos que Ma
20. RIGE ANK NDIGUNG GE NDERT WERDEN Die Matrox Graphics Inc beh lt sich das Recht vor jederzeit und ohne Ank ndigung technische Daten zu ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r Verst Be gegen Patentrechte noch f r andere Rechte Dritter die aus seinem Gebrauch resultieren m gen Es werden keinerlei Lizenzrechte gew hrt f r s mtliche Patente oder Patentrechte der Matrox Graphics Inc Italiano Discrezionalita LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZA PREAVVISO Matrox Graphics Inc si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza alcun preavviso Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili In ogni caso non imputabile a Matrox Graphics Inc nessuna responsabilit per il loro utilizzo come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo Espa ol Renuncia LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO Matrox Graphics Inc se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso La informaci n facilitada en este documento se considera que es exacta y fiable Sin embargo Matrox
21. User Guide Problem W Cause Solution Solution Solution Solution 4 From the Matrox monitor list select the monitor model you re using If your monitor model doesn t appear in the list select a monitor that runs at 60 Hz at 640 x 480 for example Standard Monitor Types gt Vesa 1024X768 60Hz gt Next Follow the on screen instructions to complete the selection Using multiple displays under Windows 2000 XP or NT 4 0 program doesn t work with main graphics card Your main graphics card may not be controlling your primary display The graphics card that controls your primary display is the one that first displays information when you restart your computer A program that doesn t recognize multiple displays may not work with a graphics card unless it s controlling your primary display Your computer BIOS Basic Input Output System and the slot type AGP PCI or PCIe see Choose a PCI slot page 4 of each graphics card help determine which graphics card controls your primary display If you re having problems with a program that can be moved on your Windows desktop run this program on your primary display Make sure the program window doesn t overlap any other display If the program doesn t work with the graphics card controlling your primary display or you want your main graphics card to control your primary display see the other solutions Change the configuration of your computer BIOS so that the slot
22. a flat panel monitor to your Matrox product your monitor must have a DVI connector Some monitors with DVI connectors Sd D DVI connector DVI connector support both digital and analog input If digital analog digital youre using one of these monitors with your Matrox product make sure it s configured to use the correct type of input For more information see your monitor documentation Matrox G450 MMS User Guide 7 Software installation o Note This guide has references that are specific to the Matrox installation CD ROM If your Matrox product wasn t packaged by Matrox for example if it was included with your computer your product may not include this CD ROM If you don t have this CD ROM certain references in this guide may not reflect the software you have For more information see other software documentation provided by your system vendor W This section describes how to install Matrox software for Windows 2000 XP or NT 4 0 You may need administrator rights to install certain software For more information see Windows documentation 1 Install display driver Windows detects new hardware when you restart If Matrox display drivers haven t been previously installed Windows prompts you to install a display driver Follow the on screen instructions The Matrox Windows 2000 XP display driver is in the Win2kXP folder of your Matrox installation CD ROM If you want to use TV output you need to enabl
23. al and up to 1920 x 1200 widescreen m Atthehighest display resolution 2048 x 1536 your Matrox graphics card supports a vertical refresh rate of up to 85 Hz m In multi display mode each monitor has its own monitor settings refresh rates Make sure correct software monitor settings are selected for each monitor m You may experience problems viewing certain types of video for example DVD video If you experience this problem try lowering your display settings resolution color palette and or refresh rate For information on changing display settings see Display setup page 9 Supported VESA modes In the table below VESA modes supported by your Matrox graphics card are indicated by a VESA mode number Many Super VGA DOS programs use VESA modes Display resolution 16 colors 256 colors 32 K colors 64 K colors 16 M colors 640 x 400 100 640 x 480 VGA 101 110 111 112 800 x 600 102 103 113 114 115 1024 x 768 105 116 117 118 1280 x 1024 107 119 11A 11B 38 Matrox G450 MMS User Guide Digital flat panel information Matrox G450 MMS products that support digital monitors are fully DVI 1 0 compliant The following maximum simultaneous display settings are supported with digital flat panels m 112 MHz pixel clock 1280 x 1024 1 display resolution SXGA m 60 Hz vertical refresh rate with standard VESA monitor timings m millions of simultaneous display colors With digital flat panel mo
24. ating humidity 20 to 80 relative humidity non condensing m Storage humidity 5 to 95 relative humidity non condensing m Estimated mean time before failure MTBF 37 931 hours 4 33 years at 50 C 26 893 hours 3 07 years at 70 C Digital flat panel information m TMDS Transition Minimized Differential Signaling encoding based on the Silicon Image PanelLink standard m DDWG Digital Display Working Group compliant DVI connector m EDID Extended Display Identification Data 1 2 and 2 0 support Matrox G450 MMS User Guide 41 Maximum card dimensions 6 5 in 16 51 cm s Ss lt S e lt S DOSIS GAS ba SS N S su Y R ARIES SEB 4 SSS E LR lt x LSO LL SS A y E N O is NN zu d NV Pictured is a G450x4 MMS card 42 Matrox G450 MMS User Guide dim d 31 90 cm 4 2 in 10 67 cm Customer support Matrox Web Matrox is on the Internet with a World Wide Web WWW site Our Web site has product literature press releases technical material a sales office list trade show information and other relevant material m Visit the Matrox Graphics Web site at www matrox com graphics m E mail questions or comments regarding the site to webmaster matrox com If you have a problem Matrox values your business and offers professional support for your Matrox product For product support contact your Matrox representative or visit
25. cific to your computer like how to remove its cover see your system manual A WARNING To avoid personal injury turn off your computer unplug it and then wait for it to cool before you touch any of its internal parts While your computer is turned off but still plugged in some electrical current is supplied to the motherboard This current may prevent newly installed hardware from working properly Also static electricity can severely damage electronic parts Before touching any electronic parts drain static electricity from your body for example by touching the metal frame of your computer When handling a card carefully hold it by its edges and avoid touching its circuitry 1 Switch to the standard VGA display driver If you re running Windows 2000 XP on your computer this step isn t necessary If you re using another operating system for example Windows NT 4 0 see its documentation for how to switch to VGA mode 2 Open your computer and remove your existing graphics card If a graphics card isnt already installed in your computer skip to step 3 a Using Add Remove Programs in the Windows Control Panel remove any currently installed display drivers Restart your computer for the changes to take effect After your computer restarts you re prompted to install drivers for the new graphics hardware detected Click Cancel With multi display mode you may be able t
26. closest to the back of the computer ee T M N PCle card Bw Matrox G450 MMS User Guide 4 Insert your Matrox card Position your Matrox card over the expansion slot you ve chosen Push the card in firmly and evenly until it s fully seated in the slot Secure the bracket of your Matrox card to the computer frame Matrox G450 MMS User Guide 5 Connection setup This section describes how to connect computer monitors to your Matrox product o Note Windows 2000 XP If you want to use TV output with your Matrox product you W first need to connect at least one 1 computer monitor to be able to install the display driver After the display driver is installed with TV output support you can connect your dual TV output cables For more information see TV output in the online version of this guide 1 Connect your dual monitor cables Attach your Matrox dual monitor cables to the connectors on the bracket of your Matrox MMS card Make sure the Dual monitor connectors are firmly in place A WARNING To avoid damaging the LFH 60 connector on your EN dual monitor cable or on your graphics card carefully insert the connector on your dual monitor cable as straight as possible into the connector on your graphics card Specifically inserting the
27. crovision Corporation exprese lo contrario Est prohibida la utilizaci n de t cnicas de ingenier a inversa y el desmontaje EUROPE English European user s information Directive on Waste Electrical and Electronic Equipment WEEE Please refer to the Matrox Web site www matrox com environment weee for recycling information Francais Informations aux utilisateurs Europ ens R glementation des d chets d quipements lectriques et lectroniques DEEE Se r f rer au site Web de Matrox www matrox com environment weee pour l information concernant le recyclage Deutsch Information f r europ ische Anwender Europ ische Regelungen zu Elektro und Elektronikaltger ten WEEE Bitte wenden Sie sich an der Matrox Website www matrox com environment weee f r Recycling Informationen Italiano Informazioni per gli utenti europei Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche RAEE Si prega di riferirsi al sito Web Matrox www matrox com environment weee per le informazioni di riciclaggio Thank you for choosing Matrox Please register online http www matrox com graphics registration to be eligible for customer support new product announcements and information on special offers and upcoming events MALOR Graphics for Professionals Copyright 2007 Matrox Graphics Inc e English All rights reserved e Francais Tous droits r serv s e Deutsch Alle Rechte vorbehalten Italia
28. dow or dialog box to appear then click The program window or dialog box should appear where you clicked Solution Windows 2000 XP PowerDesk 5 x Use the Move All Windows to Primary Display feature to move the program window or dialog box Simply press the keyboard shortcut assigned to this feature To assign a keyboard shortcut to this feature 1 Click the Matrox QuickDesk icon ag on your Windows taskbar then click Hot Keys 2 Create a keyboard shortcut for the Move All Windows to Primary Display feature Solution Windows 2000 XP or NT 4 0 1 Windows 2000 XP PowerDesk 5 x Click the Matrox QuickDesk icon 89 on your Windows taskbar then click Multi Display Controls Windows 2000 XP PowerDesk SE 2 x Click the Matrox PowerDesk icon CJ on your Windows taskbar then click Desktop Management Windows NT 4 0 Access the Matrox PowerDesk PowerDesk property sheet see Accessing PowerDesk property sheets page 9 2 Enable one or more of the following features 32 Matrox G450 MMS User Guide Problem Cause Solution Problem Cause W Solution Solution Windows 2000 XP PowerDesk 5 x Open program windows in display Use CenterPOPUP Windows 2000 XP PowerDesk 2 x Open program windows Center dialog boxes and message boxes Windows NT 4 0 Open program windows in display Center dialog boxes 3 Choose where you want the program window or dialog box to appear For
29. e latest Matrox software technical support and product information 22 Matrox G450 MMS User Guide Extra troubleshooting Graphics The following troubleshooting items address problems related to graphics cards Problem o Cause Solution Cause Solution Problem AA Can t use Windows Windows reports a configuration error and or can t install or uninstall display driver Note Windows 2000 XP or NT 4 0 You may need administrator rights to install certain software For more information see Windows documentation The problem may be specific to the motherboard in your computer There may be a software update available for your motherboard To find out what motherboard model your computer is using see your system manual For more information contact the maker of your motherboard or computer Many motherboard or computer manufacturers have software updates available on their Web site Files on your system may have been deleted or corrupted Remove then restore Matrox software For more information see page 21 Monitor settings aren t automatically detected WARNING If incorrect software monitor settings are used your display may become unusable and some monitors can be permanently damaged For more information see your monitor manual Matrox G450 MMS User Guide 23 Cause Solution Cause Solution Problem Cause Solution Solution Cause Solution Note To check if your
30. e the feature when you install the display driver For more information on TV output see TV output page 14 After the required display software is installed you re prompted to restart your computer for changes to take effect 2 Install optional software After your computer has restarted insert or reinsert the Matrox installation CD ROM in your CD ROM drive the setup program automatically starts The setup program shows you a list of additional items you can install For each item you want to install select a list item click Install then follow the on screen instructions 3 Setup your display software See Display setup page 9 If Windows doesn t automatically start the setup program you can start it manually from the root folder of the CD ROM 8 Matrox G450 MMS User Guide Display setup W Windows 2000 XP or NT 4 0 Your Matrox display driver includes Matrox PowerDesk software This software helps you get the most out of your Matrox graphics card This section has important information on how to configure your display settings using Matrox PowerDesk software Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets You can identify i Information Matrox PowerDesk property sheets by the icon appearing on the tab To access these property sheets m Windows 2000 XP Right click your Windows desktop background then click Properties gt Settings gt Ad
31. eable flicker Note Two TV standards are supported for TV output The NTSC standard is used in North America and Japan among other places The PAL standard is used in most of Western Europe and in China among other places If an incorrect TV standard is selected in Matrox software the output from your computer may not appear or record properly on your TV or your video recorder To find out what standard your TV or video recorder supports see its documentation Windows 2000 XP To adjust TV settings access the Matrox PowerDesk DualHead property sheet see Accessing PowerDesk property sheets page 9 Matrox G450 MMS User Guide 17 Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide VV Restarting in VGA mode What follows is information on how to restart your computer in VGA mode Windows 2000 XP or NT 4 0 1 Restart your computer Windows 2000 XP Click Start gt Shut Down gt Restart gt OK to restart your computer Depending on your version and configuration of Windows this part of the step may not be necessary Windows NT 4 0 Click Start gt Shut Down gt Restart the computer gt Yes If your primary monitor is unusable see your system manual for information on how to restart your computer using a hardware control 2 Windows 2000 XP Before Windows starts press F8 for the Windows startup menu
32. g a multi display desktop see Multi display setup page 11 repeat steps 1 2 for each display in your Windows desktop 10 Matrox G450 MMS User Guide Multi display setup To set up multi display mode Windows 2000 XP If multi display mode isn t automatically enabled when you restart Windows 1 Right click your Windows desktop background then click Properties gt Settings 2 Select the disabled display enable the Extend my Windows desktop onto this monitor check box then click Apply 3 To change resolution and color settings for each display select a display then change the Screen area and Colors settings When you re done click OK Windows NT 4 0 1 Access the PowerDesk Settings property sheet see Accessing PowerDesk property sheets page 9 2 Click Multi Display Desktop E 3 Move the Desktop area slider to adjust your multi display desktop then click OK to accept your changes O Note In multi display mode under Windows NT 4 0 the same display settings resolution and color palette are used for each display Advanced multi display setup Windows 2000 XP Use Matrox Hybrid Display to configure advanced display settings With this software you can Combine 2 or more individual displays into a single Windows display A Windows display is a display that Windows recognizes and that can be adjusted with Windows controls View a clone copy of a Windows display on one or more other disp
33. igital Intel Corporation oooocccocococcncccccconononononnnonnnnnonnnnnnnnnns Intel Pentium International Business Machines Corporation IBM VGA Macrovision Corporation Macrovision Microsoft Corporation Direct3D DirectDraw DirectShow M DirectVideo DirectXTM Microsoft MS DOS PowerPoint Windows Windows NT Windows 2000 Windows Server Windows XP Silicon Graphics Na ENEE OpenGL Silicon Image Inc PanelLink U S Environmental Protection Agency Energy Star M e English Registered trademarks are registered in the United States Canada and or other countries All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged e Francais Les marques d pos es sont d pos es aux tats Unis au Canada et ou dans d autres pays Toutes les autres marques et tous les autres noms d pos s reconnus nationalement ou internationalement sont galement reconnus par les pr sentes Deutsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen L ndern registriert Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt e Italiano marchi registrati sono registrati negli Stati Uniti in Canada e o in altri paesi Tutti gli altri marchi registrati e nomi commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui e Es
34. ime may be used To use more than one graphics card the display driver must support all the graphics cards installed If an unsupported graphics card is installed in your computer that card either isn t used or your computer restarts in VGA mode single display 640 x 480 resolution 16 colors 28 Matrox G450 MMS User Guide Solution o a Solution Cause Solution Problem W Cause Solution Install the latest unified display driver for your Matrox graphics cards A unified display driver supports more than one model of graphics card This driver is available on the Matrox Technical Support Web site www matrox com graphics support Make sure that the display driver supports all Matrox products in your computer Install the display driver by running the setup program included with it Note If your Matrox product was provided by the manufacturer of your computer check the Web site of that manufacturer for the latest display driver A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model Note A unified Matrox display driver may not be available for all the models of Matrox graphics cards installed in your computer especially for older models Under Windows 2000 XP you can use more than one display driver in this case If a graphics card isn t supported you may need to remove it If there s a graphics processor built into the motherboard of your computer
35. information see other troubleshooting items in this guide The software may be using a display you didn t intend to use or the software may be configured to use more displays than the actual number of monitors you have Disable the display Windows 2000 XP 1 Right click your Windows desktop background then click Properties gt Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box Matrox G450 MMS User Guide 31 Windows NT 4 0 1 Access the Matrox PowerDesk Settings property sheet see Accessing PowerDesk property sheets page 9 2 Move the Desktop area slider until the number of displays used matches the number of monitors connected then click OK to accept your changes The display you disable must be the last one if it s not to change your display configuration see page 29 Cause The program window or dialog box may be somewhere off screen Solution Ifthe program window you want to see is named on the Windows taskbar right click on it and select Maximize If you click Restore the program window goes back to its previous position To fix this problem see the other solutions Solution Manually move the program window or dialog box 1 Press Alt Space 2 Ifyou see a pop up menu click Move If you don t see a pop up menu press M for Move 3 Press on one of the arrow keys once and move your mouse pointer to where you want the win
36. lays Use up to 16 displays at a time by combining or copying displays To do this you need more than one supported Matrox graphics card installed in your computer Without this software the maximum number of independent displays you can use at a time with Windows 2000 XP is 10 Rotate one or more displays to support portrait orientation A portrait orientation is taller than wide Change the display layout to reflect the physical layout of your monitors Matrox G450 MMS User Guide 11 To set up an advanced multi display desktop 1 Click the Matrox QuickDesk icon 88 on your Windows taskbar then click Matrox Hybrid Display To see the QuickDesk icon in Windows XP you may need to click the Show hidden icons button on your Windows taskbar 2 Select Enable an advanced multi display setup then click Next 3 Select the maximum number of Windows displays you want to use Using only 1 Windows display for all your individual displays is also referred to as an NT style multi display setup 4 Selectthe first Undefined display then click Display Setup 5 Make sure each of the following controls are using the setting you want Adjust them in this order a Number of clones b Display layout C Display rotation d Display resolution e Color palette f Refresh rate g Enlarge mouse pointer 6 Click OK 7 Repeat steps 4 to 6 until there are no more Undefined or available displays An Undefined display won t be used
37. lti display desktop see Multi display setup page 11 select a display before clicking Advanced 2 Ifthe monitor name listed doesn t match your monitor click Properties gt Driver gt Update driver Follow the on screen instructions 3 If you re using a multi display desktop see Multi display setup page 11 repeat steps 1 2 for each display in your Windows desktop For more information on Windows monitor settings see Windows documentation If you want to customize your Windows monitor settings 1 Access the PowerDesk Monitor Settings property sheet see Accessing PowerDesk property sheets page 9 2 Depending on what you want to do click one of the buttons in the Monitor settings selection method box then follow the on screen instructions Windows NT 4 0 1 Access the PowerDesk Monitor property sheet see Accessing PowerDesk property sheets page 9 2 Ifyou have a Plug and Play monitor gt Plug and Play DOC monitor Make sure the Plug and Play DDC monitor button is selected If so the Matrox display driver automatically uses correct settings for your monitor If not click this button then click Apply If you don t have a Plug and Play monitor G Default monitor 60 Hz See if the Default monitor 60 Hz button is selected If so use the Matrox monitor selection method For more information on Matrox monitor selection see Matrox PowerDesk online documentation 3 If you re usin
38. ly Cause Some programs may not work properly with some Matrox acceleration Solution Disable specific types of software acceleration Windows 2000 XP PowerDesk 5 x 1 Access the Matrox PowerDesk Options property sheet see Accessing PowerDesk property sheets page 9 2 Clear one or more check boxes starting with Use device bitmaps caching For more information see context sensitive help 3 Click OK gt Close to accept the changes Depending on the feature you disabled you may have to restart your computer for the changes to take effect Windows NT 4 0 1 Access the Matrox PowerDesk Performance property sheet see Accessing PowerDesk property sheets page 9 2 Clear one or more check boxes For more information see context sensitive help 3 Click OK gt Yes to accept the changes Depending on the feature you disabled you may have to restart your computer for the changes to take effect Solution Disable Windows effects Windows 2000 1 Right click your Windows desktop background then click Properties gt Effects 2 Disable one or more features under Visual effects Windows XP 1 Right click your Windows desktop background then click Properties gt Appearance gt Effects 2 Disable one or more features 30 Matrox G450 MMS User Guide Solution 0 Solution Problem Cause Solution Cause W Solution Cause Solution W If possible update your Matrox display dri
39. meet FCC requirements CANADA English Industry Canada Compliance Statement Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada Francais Conformit avec les exigences du minist re de l Industrie Canada Remarque sur les produits mat riels Matrox couverts par ce guide Ce present appareil num rique n met aucun bruit radio lectrique d passant les limites applicables aux appareils num riques de Classe A prescrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions I OEA GE I ee SB ER RS VCCI oa y TA AE kr CT TORE ARE CHATS Ll EEE RAE IIS DEE ECK wb GE dl EE EE e 5kocksmnolkmdAuo0s SCH EUROPE English European user s information Declaration of Conformity C Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89 336 EEC for a Class A digital device They have been te
40. monitor settings are properly selected 1 Windows 2000 XP Right click your Windows desktop background then click Properties gt Settings gt Advanced gt Monitor If you re using multi display mode select a display before clicking Advanced Windows NT 4 0 Access the Matrox PowerDesk Monitor property sheet see Accessing PowerDesk property sheets page 9 If you re using multi display mode select a display number 2 Ifyou see the name of your monitor or Plug and Play your monitor settings are properly selected If you see the wrong monitor name or Default monitor your monitor settings aren t properly selected Your monitor may not be Plug and Play Most new monitors are Plug and Play but many older ones aren t Software can t automatically detect settings for monitors that aren t Plug and Play Manually select your monitor settings in the software For Windows 2000 XP or NT 4 0 see Monitor setup page 9 If a monitor was changed or added while Windows was running the new monitor may not be detected by the software Restart your computer If your monitor is a Plug and Play DDC monitor it should be automatically detected by the software Built in network card doesn t work after multi monitor graphics card is installed The installation of a multi monitor graphics card may have caused your computer to reallocate system resources Try reinstalling your network drivers Try moving your Matrox multi
41. more information see Matrox PowerDesk context sensitive help Display on digital monitor appears blurry or uses only a portion of the screen You may be using a lower display resolution than what your digital monitor supports If your monitor supports display scaling the image on your screen may appear blurry If display scaling isn t supported the display may use only a portion of your screen Select the highest display resolution available This generally results in better image quality Can t select one or more display resolutions supported by your monitor Windows 2000 XP Windows may be disabling display resolutions that it can t detect as supported by your monitor Install the latest monitor software from your monitor manufacturer Change Windows monitor settings 1 Right click your Windows desktop background then click Properties gt Settings 2 If youre using a multi display desktop select a display 3 Click Advanced gt Monitor disable Hide modes that this monitor cannot display then click OK gt OK Matrox G450 MMS User Guide 33 Video The following troubleshooting items address problems related to video files Problem o Cause Solution W Solution 0 Solution W Video file playback is jerky skipping frames Note Jerky video file playback may be the result of slow playback or recording Slow recording causes frames to be dropped frames aren t recorded If jerky video is caused
42. n nor permit third parties to engage in any of the following e Providing or disclosing the Software to third parties e Providing use of the Software in a computer service business network time sharing multiple CPU or multi user arrangement to users who are not individually licensed by Matrox e Making alterations or copies of any kind in the Software except as specifically permitted above e Attempting to unassemble de compile or reverse engineer the Software in any way e Granting sublicenses leases or other rights in the Software to others e Making copies or verbal or media translations of the user s guide e Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser Upon termination for any reason all copies of the Software must be immediately returned to Matrox and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default Limited warranty Matrox warrants to you for a period of 90 days normal use from your date of purchase that 1 The CD disks on which the software is furnished and the documentation are not defective 2 The Software is properly recorded upon the CD disks included 3 The documentation is substantially complete and contains all the information Matrox deems necessary to use the software 4 The Software functions sub
43. nitor Windows NT 4 0 1 Ifyour primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 18 2 Right click your Windows desktop background then click Properties gt Settings Windows may prompt you that the display settings are incorrect for the current mode click OK to continue 3 Move the Desktop area slider down to its lowest setting then click OK 20 Matrox G450 MMS User Guide Cause Solution 0 6 Restart your computer normally With the Matrox PowerDesk Monitor property sheet select monitor settings for each display then adjust your display settings For more information see the Matrox PowerDesk online documentation If necessary restore your original display settings see steps 2 and 3 Files on your system may have been deleted or corrupted Remove then restore Matrox software Note Before removing software make sure you have all the necessary files to reinstall software that may still be needed Also make sure the display driver you reinstall supports all Matrox products in your computer Windows 2000 XP or NT 4 0 1 If your primary display is currently unusable restart your computer in safe mode or VGA mode see Restarting in VGA mode page 18 There are two display driver versions available for your Matrox G450 MMS series board To remove Matrox software Windows 2000 XP PowerDesk 5 x Click Start gt Settings gt Co
44. nitors that don t support display scaling if you use a display resolution lower than the maximum display resolution the display may only use a portion of the screen the rest of the screen will be black 1 DOS display modes may not be supported with some 1280 x 1024 digital flat panel monitors that don t support display scaling For a possible work around or fix for this problem contact Matrox Matrox G450 MMS User Guide 39 Hardware information Features G450x2 MMS G450x4 MMS Matrox G450 256 bit DualBus Graphics chip model PCI bridge controller Hint HB4 or PLX HB4 RAMDAC 360 MHZ internal Memory type DDR Double Data Rate SDRAM Card type PCI 32 bit 33 MHZ of displays supported 2 4 4 of graphics chips Memory 2x MB 4 x MB 8 of dual monitor cables Part DL CAB DVI I 2 of DVI to HD15 adapters o 4 Part DVI I VGA Digital monitor support DVI DVI Technical features m Supports PCI bus version 2 1 and 2 2 at clock speeds up to 33 MHz Video specifications W Separate sync monitors only m The video follows the PS 2 standard with no sync on RGB and no blanking pedestal Black or blank 0 0 V White 0 700 V 40 Matrox G450 MMS User Guide Environmental specifications m Minimum maximum ambient operating temperatures 0 to 55 C m Minimum maximum storage temperature 40 to 75 C Maximum altitude for operation 3 000 meters m Maximum altitude for transport 12 000 meters m Oper
45. no Tutti i diritti riservati e Espa ol Reservados todos los derechos Trademarks e Marques d pos es e Warenzeichen Marchi registrati e Marcas registradas Matrox Electronic Systems Ltd Matrox Graphics INC EE Matrox DualHead CenterWINDOW DeskNav Desktop Navigator DVDMax GigaColor Matrox ASM Matrox ATC Matrox AuroraVX3mp M Matrox AuroraVX Matrox DualHead2Go Matrox Epica Matrox Extio Matrox G400 Matrox G450 Matrox G550 Matrox Marvel Matrox MED2mp Matrox MED2mp DVI Matrox MED3mp DVI M Matrox MED4mp Matrox MED5mp DVI M Matrox MED5mp Matrox Millennium Matrox MMS Matrox Multi Monitor Series Matrox MultiDesk Matrox P650 Matrox P650 Low profile Matrox P750 Matrox Parhelia Matrox Parhelia APVe Matrox Parhelia 512 M Matrox Parhelia LX Matrox Parhelia HR256 Matrox PU4OLP Matrox PowerDesk Matrox PowerSpace Matrox QID Matrox Quad Information Display Matrox RAD Matrox Quick Connect MaxVIEW M MGA MGA G100 MGA G200 PixelTOUCH PrecisionCAD M Precision SGT PureVideo QuickDesk M RAD2mp RAD3Smp RAD9mp RAD PCI RAD PCle M RADQ2mp Rainbow Runner SonoVUE SPECTRUM M TheatreVUE TripleHead TripleHead2Go Adobe Systems IC a ad Acrobat Reader Apple Computer EE Apple Mac Mac OS Dolby Laboratories INC uc ees Dolby Dolby D
46. nters in a way that may cause them to flicker or disappear while they re over a video window Windows 2000 XP or NT 4 0 Use default Windows mouse pointers 1 Click Start gt Settings gt Control Panel gt Printers and Other Hardware gt Mouse double click Depending on your version and configuration of Windows this part of the step may not be necessary 2 Click the Pointers tab 3 Inthe Scheme box select or reselect None then click OK Matrox G450 MMS User Guide 35 Problem Cause Solution Sound Can t view video Your display settings may be too high Try lowering your display settings resolution color palette and or refresh rate For information on changing display settings see Display setup page 9 The following troubleshooting items address problems related to sound cards Problem Cause Solution Cause Solution Cause Solution W Sound doesn t record video files play back with no sound or sound output is distorted or too loud If the sound problem is with a particular device for example TV or speaker the volume control on the device itself may need adjusting Adjust the volume control on the device itself Audio cables may be loose or incorrectly wired Make sure your sound card cables are properly connected Your sound card s Windows software settings may be incorrect Specifically input or output may be disabled or volume levels may be too low
47. ntrol Panel gt Add Remove Programs double click gt Matrox Graphics Software remove only gt Change Remove gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary Windows 2000 XP PowerDesk SE 2 x a Click Start gt Settings gt Control Panel gt Add Remove Programs double click gt Matrox Graphics Software remove only gt Change Remove gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary b Click No if youre asked to restart your computer c Click Matrox PowerDesk SE gt Change Remove gt Yes Windows NT 4 0 PowerDesk 5 x Click Settings gt Control Panel gt Add Remove Programs double click gt Install Uninstall gt Matrox Graphics Software remove only gt Add Remove gt Yes 3 Restart your computer Matrox G450 MMS User Guide 21 d After removing Matrox software install the latest display driver for your Matrox graphics card You may also need to reinstall other Matrox software o Note Windows 2000 XP You may need administrator rights to remove certain software For more information see Windows documentation More information We provide additional information in help files El o Note Be sure to check for any last minute release notes at the end of this manual and in the Matrox CD ROM Readme file Also check the Matrox Web site www matrox com graphics for th
48. o use your existing graphics card For Windows 2000 XP see Windows 2000 XP online help under Multiple Display Support For Windows NT 4 0 only Matrox graphics card models supported by the Matrox display driver can be used Matrox G450 MMS User Guide 3 A b Turn off your computer and all peripherals such as your monitor or printer c Open the computer and remove your existing graphics card If graphics hardware is built into the motherboard of your computer you may need to disable it manually For more information see your system manual Choose a PCI slot Back of computer AGP Most computers have different types of aj ot m expansion slots Choose a PCI not PCI poi Express slot for your graphics card Your Bom card supports both 64 bit and 32 bit PCI slots ess slots Your system manual should identify 52 the location of each type of expansion slot in PCI your computer ns Usel Note If you re using a PCI graphics card in a PCI 64 bit compatible slot your choice of PCI slot may affect your card or system performance For more information see your computer manual WARNING Inserting your Matrox card into the wrong type of slot could damage IO Wu Ma _ CT your card your computer or both E AGP card Mu m PCI card If you re using a 64 bit PCI slot your card s edge connector should be inserted into only part of the PCI slot the part
49. of shipping instructions DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX S RMA NUMBER AND EXPRESS AUTHORIZATION E General This limited warranty shall be governed by the laws of the Province of Quebec Canada and the federal laws of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any dispute instituted by the customer in connection with this limited warranty the customer waives by accepting the product its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other than Quebec 46 Matrox G450 MMS User Guide Software license agreement Single User Products This Matrox software the Software is copyrighted by Matrox Graphics Inc All rights are reserved The purchaser is granted a license to use the software only subject to the following restrictions and limitations 1 The license is for the original purchaser only and is not transferable without written permission of Matrox 2 he original purchaser may use the Software on a single computer owned or leased by the original purchaser You may not use the Software on more than a single computer even if you own or lease more than one computer without written consent of Matrox 3 The original purchaser may make back up copies of the Software for his or her own use only subject to the use limitations of this license 4 The original purchaser may not engage i
50. on the BIOS setup utility of your computer see your system manual or contact your system manufacturer Cause Your computer s other BIOS settings may be incorrect Solution Reset your computer BIOS settings to the factory defaults using your computer s built in BIOS setup utility The factory defaults are usually the safest settings Check your system manual for more information Problem After game for Windows 2000 XP starts monitor doesn t display W properly blank screen rolling or overlapping screen images Cause Ifyour game uses a low resolution 640 x 480 and below full screen display mode your monitor may not support the refresh rate the Matrox driver is using Solution Ifthe game is still running in full screen mode and your monitor is unusable exit the game To do this press Alt Tab once right click the name of the game on the Windows taskbar then click Close Make sure the correct monitor is selected in Windows see Monitor setup page 9 Solution PowerDesk 5 x Make sure your Matrox monitor settings are correct 1 Ifthe game is still running in full screen mode and your monitor is unusable exit the game To do this press Alt Tab once right click the name of the game on the Windows taskbar then click Close 2 Access the Matrox PowerDesk Monitor Settings property sheet see Accessing PowerDesk property sheets page 9 3 Click Select customizations from the Matrox list 26 Matrox G450 MMS
51. or too high Windows 2000 XP or NT 4 0 Make sure your sound card s Windows software settings are correct 1 Double click the speaker icon f or on the Windows taskbar If you don t see the speaker icon Windows 2000 or NT 4 0 a Click Start gt Settings gt Control Panel b Double click the Multimedia or Sounds and Multimedia icon c Enable the Show volume control on the taskbar check box d Click OK e Double click the speaker icon on the taskbar 36 Matrox G450 MMS User Guide Windows XP a Click Start gt Settings gt Control Panel gt Sound Speech and Audio Devices gt Sounds and Audio Devices Depending on your configuration of Windows this part of the step may not be necessary b Enable the Place volume icon in the taskbar check box c Click OK d Double click the speaker icon on the taskbar 2 Click Options gt Properties 3 Click the Recording button enable all check boxes in the list box then click OK 4 bor the Line In and or Microphone controls make sure the Volume slider Volume levels are okay if you re not sure try half level and the appropriate Select check box is enabled 5 Click Options gt Properties T v Select 6 Click the Playback button enable all check boxes in the list box then click OK 7 For the Master Line and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half le
52. otti acquisiranno la conformit in qualsiasi sistema conforme alla classe A Espa ol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89 336 EEC para dispositivos digitales de Clase A Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022 CISPR22 y EN55024 CISPR24 En entornos residenciales estos productos pueden causar interferencias en las comunicaciones por radio en tal caso el usuario deber adoptar las medidas adecuadas Para satisfacer las disposiciones de la CE deber n utilizarse cables apantallados para conectar el monitor y dem s perif ricos a la tarjeta Estos productos han sido sometidos a prueba en un t pico sistema anfitri n que responde a los requisitos de la clase A Se supone que estos productos cumplir n tambi n con las normas en cualquier sistema que responda a los requisitos de la clase A MACROVISION English A Apparatus claims of US patent numbers 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only B This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macro
53. our technical support Web site at www matrox com graphics support Information we need Please give a complete description of the problem and include m Matrox card serial number model number revision number BIOS number driver type and version and memory address at which the Matrox card is installed m Computer brand and model name m Monitor brand and model name m Operating system version and service pack m Brand and model of any other cards and devices installed on your system Program specific problems If a problem appears with a specific program please give us the following information m Display settings color palette display resolution and so on applied when the problem Occurs m If possible take note of the file and segment address that caused the problem m Detailed steps known to cause the bug so we can reproduce it Matrox G450 MMS User Guide 43 O Where to get information W For display information m Windows 2000 XP or NT 4 0 Access the Information property sheet see Accessing PowerDesk property sheets page 9 For system information m Windows 2000 Right click the My Computer icon on your Windows desktop background then click Properties m Windows 2000 XP Click Start gt Programs or All Programs gt Accessories gt System Tools gt System Information m Windows XP Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System
54. pa ol Las marcas registradas est n registradas en los EE UU Canad u otros pa ses Por medio del presente se reconocen todas las dem s marcas y nombres comerciales reconocidos a nivel nacional e internacional English Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE Matrox Graphics Inc reserves the right to make changes in specifications at any time and without notice The information provided by this document is believed to be accurate and reliable However no responsibility is assumed by Matrox Graphics Inc for its use nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of Matrox Graphics Inc Francais Responsabilit LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT TRE MODIFI ES TOUT MOMENT SANS PR AVIS Matrox Graphics Inc se r serve le droit de modifier les sp cifications tout moment sans pr avis Les informations contenues dans ce manuel sont reconnues comme tant pr cises et fiables Cependant Matrox Graphics Inc n assume aucune responsabilit concernant leur utilisation ni leur contrefacon ou les autres droits des tiers r sultant de leur utilisation Aucune licence n est accord e sur aucun brevet ou droit d exploiter un brevet de Matrox Graphics Inc Deutsch Haftungsablehnungserkl rung DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KONNEN OHNE VORHE
55. splays use TV output settings If you want to use this feature and dual TV output cables weren t included with your Matrox product you gt can purchase them separately see http shopmatrox com Dual TV output cable This section describes how to use the TV output feature o Note To use TV output you need to enable the feature when you install the display driver for your Matrox product If TV output isn t enabled you need to reinstall the display driver and enable TV output For more information see Connection setup page 6 and Software installation page 8 o Note TV output isn t supported with full screen DOS display modes for example the information you see before Windows starts or with standard VGA mode for example when you restart Windows in safe mode Older programs may use these display modes While one of these display modes is in use your TV displays nothing black o Note Certain software especially software that depends on hardware based graphics acceleration may not work properly while TV output is used Connection setup 1 Turn off computer W Windows 2000 XP To shut down your computer click Start gt Shut Down gt Shut down gt OK then turn off your computer A WARNING Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections If a display device monitor
56. stantially as described in the documentation Matrox s entire liability and your exclusive remedy shall be the replacement of any CD Disks or documentation not meeting these warranties which is returned to Matrox or an authorized dealer together with a copy of your paid receipt The above is the only warranty of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software In no event shall Matrox be liable to you or to any third party for consequential special indirect or incidental damages which you may incur as a result of using the licensed software including but not limited to loss of data or information of any kind which you may experience Matrox G450 MMS User Guide 47 Index BIOS 19 26 27 C CD ROM Matrox 8 Connector Digital 7 LHF 60 6 Customer support 43 44 D DDC 9 10 24 Diskspeed 34 Display DOS modes 14 Information 38 Primary 27 E Expansion slots 4 18 25 G Graphics Troubleshooting 23 33 H Hardware Acceleration 30 Information 2 40 42 Installation 3 4 48 Matrox G450 MMS User Guide Installation Hardware 3 4 Overview 2 Software 8 IRQ 25 M Monitor Digital 39 Settings 9 19 20 Setup 9 10 Multi display Mode 9 11 20 29 38 Setup 11 O Online documentation 9 P PCI 4 25 40 Plug and Play 9 10 24 PowerDesk 9 13
57. sted and found to comply with EN55022 CISPR22 and EN55024 CISPR24 In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures To meet EC requirements shielded cables must be used to connect the monitor and other peripherals to the card These products have been tested in a typical class A compliant host system It is assumed that these products will also achieve compliance in any class A compliant system Francais Informations aux utilisateurs Europ ens D claration de conformit Remarque sur les produits mat riels Matrox couverts par ce guide Ces unit s sont conformes la directive communautaire 89 336 EEC pour les unit s num riques de classe A Les tests effectu s ont prouv qu elles sont conformes aux normes EN55022 CISPR22 et EN55024 CISPR24 Le fonctionnement de ces produits dans un environnement r sidentiel peut causer des interf rences radio dans ce cas l utilisateur peut tre amen prendre les mesures appropri es Pour respecter les imp ratifs communautaires les c bles de connexion entre le moniteur ou autres p riph riques et la carte doivent tre blind s Ces produits ont t test s dans un syst me h te typique compatible classe A On suppose qu ils pr senteront la m me compatibilit dans tout systeme compatible classe A Deutsch Information f r europ ische Anwender Konformit tserkl rung Anmerkung f r die Matrox Hardware
58. suffered as a result of normal wear and tear and or l stolen goods If Matrox receives during the applicable warranty period notice of a defect in a warranted hardware product and the defective Matrox product in question Matrox shall at its sole option either repair or replace the product and shall return the repaired product or a replacement product within a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized dealers This Limited Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world B Limitations of Warranty 1 NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO MATROX PRODUCTS MATROX SPECIFICALLY DISCLAIMS and the customer by accepting the Matrox product specifically accepts such disclaimer and waives ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS WITH RESPECT TO THE HARDWARE
59. t to your Matrox graphics card or may have given one used by another device in your computer This may be because your Ce computer s Plug and Play feature is turned off Windows 2000 XP To check the display adapter s IRQ 1 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 2 Click the plus sign to the left of the Display adapters An X through an icon means the hardware has been disabled A circled exclamation point through the icon means the hardware has a problem Matrox G450 MMS User Guide 25 3 Double click the name of your Matrox display Resource settings Setting Interrupt Request 11 Memory Range FFBECOOO FFBEFFFF Memory Range FFODODOD FFEFFFFFF adapter to open a properties dialog box The type of problem is displayed in the General tab gt Device status area Check also the Resources tab gt Resource settings list for an Interrupt Request Solution Change settings in your computer BIOS setup utility If your computer has the options of enabling Plug and Play detection or assigning an IRQ to a VGA adapter make sure they re enabled If your computer doesn t have these options you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility For more information
60. that s not supported by your software see your system manual for information on how to disable this graphics processor Windows 2000 XP If the Windows method for display driver installation was used instead of running the setup program included with your Matrox display driver the driver may not be installed for all the graphics cards it supports Run the setup program included with the Matrox display driver The setup program automatically installs the display driver for each Matrox graphics card it supports In multi display mode displays aren t numbered consecutively If you have more than one graphics card in your computer the E ER display numbering may not be consecutive for the displays of a multiple display card Display numbering depends on the types of expansion slots used in your computer AGP and PCI and the BIOS settings of your computer Windows 2000 XP Move the displays in Windows 1 Right click your Windows desktop background then click Properties gt Settings Matrox G450 MMS User Guide 29 2 Select a display and move it according to the physical position of the monitor it s associated with o Note In multi display mode for Windows NT 4 0 you have limited control over the arrangement of your displays For more information see Matrox PowerDesk documentation Problem Screen image defects appear program doesn t run properly or Windows doesn t work properly example mouse pointer not drawn proper
61. type of your main graphics card has priority for becoming the primary display For information on how to change your computer BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do this The BIOS of most computers can be updated with software For a possible BIOS update for your computer contact your system vendor If there s a graphics controller built into the motherboard of your computer by changing your computer BIOS settings you may be able to change which device controls your primary display For more information see your system manual If you don t need to use the graphics card that s controlling your primary display remove it from your computer If your primary display is controlled by the motherboard of your computer see your system manual for information on how to disable this graphics controller Matrox G450 MMS User Guide 27 Cause The program you re using may not work properly with systems using more than one display ata time Solution An update may be available for the program you re using This update may fix problems this program has with multi display systems For more information contact the software distributor for the program youre using Solution Windows 2000 XP For advanced users To use a program that doesn t support multi W display systems you can disable all displa
62. vanced If you re using a multi display desktop select a display before clicking Advanced m Windows NT 4 0 Click Start gt Settings gt Control Panel gt Matrox Display Properties double click Also to quickly access PowerDesk features click the Matrox QuickDesk icon 8 on your Windows taskbar To see the QuickDesk icon in Windows XP you may need to click the Show hidden icons button 6 on your Windows taskbar i Note Multi display mode is supported under Windows 2000 XP and NT 4 0 For more information on multi display mode see Windows 2000 XP online help under Multiple Display support Monitor setup Before changing your display resolution color palette or other Matrox PowerDesk settings make sure correct software monitor settings are selected If you have a Plug and Play DDC monitor correct settings are usually automatically selected The following explains how to make sure your monitor settings are okay A WARNING If incorrect software monitor settings are applied some monitors can be permanently damaged For more information see your monitor manual Matrox G450 MMS User Guide 9 Windows 2000 XP If you have a Plug and Play DDC monitor Windows should automatically use correct settings for your monitor To make sure the correct monitor is selected in Windows 1 Right click your Windows desktop background then click Properties gt Settings gt Advanced gt Monitor If you re using a mu
63. vel and the Mute check boxes are cleared 8 Close the dialog box Note Depending on your sound driver certain labels may be different For example Line In may be labeled Line Cause The problem may be specific to the sound card you have Solution For more information see your sound card manual Matrox G450 MMS User Guide 37 Display information m Your Matrox graphics card is 100 VGA compatible and supports all VESA standards VBE 2 0 Super VGA modes DPMS energy saving and DDC 2B Plug and Play monitor m The display resolutions available depend on your Matrox graphics card display driver and software monitor settings Different software monitor settings have different resolutions available to them With your software monitor settings some of the resolutions listed in this section may not be available or resolutions not listed in this section may be available For more information on software monitor settings with Windows 2000 XP or NT 4 0 see Monitor setup page 9 m Many Plug and Play monitors don t automatically report if they re capable of 1152 x 864 or 1600 x 1200 and higher display resolutions To use these resolutions or higher refresh rates than those reported by the monitor you can use the Matrox monitor selection method To use Matrox monitor settings with Windows 2000 XP or NT 4 0 see Monitor setup page 9 m Your Matrox graphics card supports display resolutions up to 2048 x 1536 tradition
64. ver Matrox makes new display drivers available on the Matrox Technical Support Web site www matrox com graphics support Note If your Matrox product was provided by the manufacturer of your computer check the Web site of that manufacturer for the latest display driver A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model Windows 2000 XP Disable Matrox hardware acceleration 1 Right click your Windows desktop background then click Properties gt Settings gt Advanced gt Troubleshooting or Troubleshoot 2 Move the Hardware acceleration slider to None 3 Click OK gt OK to accept the changes Note If you identify a program that doesn t work well with Matrox acceleration please contact Matrox technical support see page 43 and describe the problem This information may help us come up with a fix or work around in a future driver release Program window or dialog box doesn t appear on screen Another window or dialog box may be covering the window or dialog box you want to see Move close or minimize any window or dialog box that may be covering the window or dialog box you want to see If you re using multi display mode the program window or dialog box may be in a display or on a monitor that s unusable For example your monitor may not be properly connected or configured Make sure all the displays and monitors you want to use are usable For more
65. vision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Francais A Demande de num ros de brevet aux tats Unis 4 631 603 4 577 216 4 819 098 et 4 907 093 avec licence pour des utilisations limit es d affichage uniquement B Ce produit b n ficie d une technologie de protection de droits d auteur mis en ceuvre par des demandes de brevets am ricains et d autres droits de propri t intellectuelle de Macrovision Corporation et d autres propri taires de droits L utilisation de cette technologie de protection de droits d auteur doit tre autoris e par Macrovision Corporation et est destin e des utilisations domestiques ou de consultation limit e autoris es par Macrovision Corporation L ing nierie rebours ou le d sassemblage est interdit Deutsch A Patentanspr che f r Ger te mit US Patentnummern 4 631 603 4 577 216 4 819 098 und 4 907 093 die nur f r eingeschr nkte Anzeigen lizenziert sind B Dieses Produkt enth lt urheberrechtlich gesch tzte Technologie die durch Patentanspr che bestimmter US Patente und andere geistige Eigentumsrechte der Macrovision Corporation und anderen Eigent mern von Rechten gesch tzt sind Die Verwendung dieser urheberrechtlich gesch tzten Technologie mu von der Macrovision Corporation genehmigt werden und darf nur zum Abspielen f r private Zwecke und anderen
66. y The Matrox display driver may be trying to use settings your monitor doesn t support This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn t support or if the monitor connected to your computer was changed without changing it in the software A WARNING If incorrect software monitor settings are applied some monitors can be permanently damaged For more information see your monitor manual Solution Make sure the correct monitor is selected in Windows W Windows 2000 XP 1 Ifyour primary display is unusable restart your computer in VGA mode see Restarting in VGA mode page 18 2 Right click your Windows desktop background then click Properties gt Settings 3 Move the Screen area Windows 2000 or Screen resolution Windows XP slider down to its lowest setting then click OK 4 Restart your computer normally 5 Make sure the correct monitor is selected in Windows see Monitor setup page 9 6 Make sure youre not using inappropriate monitor setting customizations Access the PowerDesk Monitor Settings property sheet see Accessing PowerDesk property sheets page 9 then click Delete all customizations 7 If necessary restore your original display settings see steps 2 and 3 cl Note In multi display mode each display has its own monitor settings refresh rates Make sure correct software monitor settings are selected for each mo
67. ys other than your primary display 1 Restart your computer in VGA mode see Restarting in VGA mode page 18 2 Click Start gt Settings gt Control Panel gt Performance and Maintenance gt System double click gt Hardware gt Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 3 Click the plus sign to the left of the Display adapters 4 Foreach display adapter except for the one controlling your primary display right click the name of a display adapter then click Disable gt Yes e Note Your primary display can t be disabled 5 Restart your computer for changes to take effect o Note To restore display adapters repeat steps 2 5 but click Enable in step 4 Problem Not all graphics cards in the computer are fully supported VV Software doesn t work with a certain graphics card or another graphics card doesn t work at all Cause Ifyou have different models of graphics cards in your computer your Matrox display driver may not support all the graphics cards in your computer Under Windows 2000 XP a display driver may support one or more graphics cards If a display driver doesn t support a certain card a different display driver must be used for that card Software that depends on a certain display driver may not work with a graphics card that s not using the same display driver Under Windows NT 4 0 only one display driver at a t

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