VAIO Digital Studio™ Computer User Guide
Contents
1. In the section Adjust volume for select the Recording option Click OK From the Recording Control dialog box decrease the microphone volume level by moving the slider bar down Close the Recording Control dialog box and then close the Sounds and Audio Devices Properties window Topic My mouse does not work Q E Q Check that the mouse is plugged securely into the Mouse port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all applications and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket 6 Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise You may need to reinstall the mouse drivers See To Use the Driver Recovery CD for more information Change to Current Document Title Topic My mouse needs to be set up for left hand use 1 2 4 Click Start in the Windows taskbar then click Control Panel Click Printers and Other Hardware then click Mo2. Web site http www sonicfoundry com support Online support phone 608 256 5555 fax 608 256 7300 e mail Support sonicfoundry com hours M F 8AM 7 PMCT ae For Answers to Your Software Questions Tomb Raider Chronicles Eidos Interactive Web site http www eidosinteractive com support Online support phone 415 547 1244 hours M F 9 AM 5 PM PST Windows XP Home Edition Operating System Internet Explorer Outlook Express Word Microsoft Corp Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Support from 888 4 SONY PC is free of charge for 90 days after the original date of purchase WordPerfect Corel Corporation Web site http www corel com support product_specific wp9 htm phone 716 871 2325 hours M F 8 30 AM 7 30 PM CT Support from 1 716 871 2325 is fee based The on line support is free of charge Change to Current Document Title Resources Sony provides several support options for your Sony computer When you have questions about your computer and the preinstalled software check these sources for answers in the following sequence VAIO QuickStart VAIO Computer User Guide Online Electronic Documentation Software application manuals and online help files Knowledge Database Sony Fax on Demand Software Updates VAIO Computer System Reference Manual The QuickStart contains information on how to
3. Contact your phone company and ask them to verify that your phone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP phone number is compliant with V 90 standards If you are having a problem connecting with your ISP check that they are not experiencing technical problems Try connecting your modem through another phone line if available Topic My modem does not work Your modem may be experiencing equipment or software conflicts If your modem is not functioning properly check the following E E Q Check that the phone line is plugged into the Line jack Check that the phone line is working You can check the line by plugging in a standard telephone and listening for a dial tone Check that the access phone number POP is correct All software applications that are preinstalled by Sony are compatible with your computer modem If you have installed other software contact the software publisher for information on how to configure the software to recognize the modem NH Change to Current Document Title 2 Tfit appears that your modem is not functioning properly check the device Status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem
4. 476 6972 A Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may present a risk of fire or explosion Handling the computer system 4 Do not place your Sony computer in a location subject to _ Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 50 F 10 C High humidity moisture or rain COOU O O 2 Do not place electronic equipment near your computer The computer s electromagnetic field may cause a malfunction Q Provide adequate air circulation to prevent internal heat build up Do not place your computer on loose surfaces such as rugs or blankets or near materials such as curtains or draperies that may block its ventilation slots Leave a space of at least 8 inches from the back panel of your computer 2 Clean the cabinet with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring NH Change to Current Document Title powder or solvent such as alcohol or benzine as it may damage the finish of your Sony computer 2 Should any solid object or liquid fall into the
5. Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Properties window appears Review the information in the Device status section If your modem is not working properly click the troubleshoot button The Help and Support Center window appears 6 Follow the onscreen instructions to resolve the problem You may need to reinstall the modem drivers See To Use the Driver Recovery CD s for more information Topic How do I change my modem to rotary or Touch Tone dialing 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Topic My microphone does not work Check that the microphone is plugged into the MIC jack Topic My microphone is too sensitive to background noise If you find there is too much background noise when you record sound you should adjust the microphone gain by following these steps 1 Click Start in the Windows taskbar then click Control Panel 2 Click Sounds Speech and Audio Devices then click Sounds and Audio Devices 2 Troubleshooting From the Audio tab locate the Sound recording section and click the Volume button The Recording Control dialog box appears Select the Options menu and click Properties The Properties dialog box appears
6. disk eject button Ejects a floppy disk from the floppy disk drive 13 Universal Serial Bus USB ports 2 Connection for a compatible USB device 14 LINK 4 pin port IEEE1394 Connection for a compatible digital device For your convenience your computer includes Giga Pocket USB and i LINK ports and jacks on both the front and back panels The 4 pin i LINK port is located on the front panel and the 6 pin i LINK port is located on the back Change to Current Document Title Back Panel Overview The back panel of your computer contains the ports for supplied and optional accessories The icons on the back panel locate and identify the ports on your computer Back panel Model equipped with Giga Pocket shown 2 4 5 16 6 E 8 eee 9 10 11 14 18 1 PS 2 mouse port Connection for a PS 2 mouse 2 PS 2 keyboard port Connection for a VAIO Smart Keyboard EB O gt 10 11 12 13 14 15 16 17 Locating Controls and Connectors Ethernet port 10Base T 100Base TX Fast Ethernet interface The port marked with BS Network is for LAN connections only Universal Serial Bus USB ports 2 Connection for compatible USB devices Printer port Connection for a parallel device such as a printer or scanner SP DIF TOSlink optica
7. responding 1 Press Ctrl Alt Delete The Windows Task Manager window appears 2 From the Applications tab locate the application that has the status message Not responding 3 Click to select the application and then click End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press Alt F4 The Turn Off Computer window appears 3 Click the Restart button If your computer still does not respond and you cannot restart shut down your computer by Pressing Ctrl Alt Delete twice consecutively Pressing and holding the power switch for more than six seconds If the software application continues to stop responding or causes your computer to stop responding contact the software publisher or designated technical support provider A Pressing Ctrl Alt Delete twice consecutively may result in the loss of data from files that are currently open Topic Why does the Windows operating system stop responding during shutdown The Windows operating system may not shut down properly for many reasons including incompatible or conflicting drivers damaged files or non responsive hardware For troubleshooting information you can search Windows Help Troubleshooting 1 Click Start in the Windows taskbar and select Help and Support The Microsoft Help and Support dialog box appears 2 Se
8. set up your computer quickly and easily The User Guide contains information on how to get the most from your computer find help and solve common problems It also includes product specifications The User Guide is available electronically on your hard drive Two additional guides Upgrading and Maintaining your VAIO Computer and the Troubleshooting Help are also available online To access online documentation 1 Click the Start button and point to VAIO Help and Support Center 2 Click on the VAIO User Guide Most manuals for preinstalled software are located on your hard disk drive as online help files You can access online help files from the Help menu within the specific application A printed manual may be available for some applications This database provides instant access to information on commonly encountered problems Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online You can access the Sony Knowledge Database at http www sony com pcsupport This service provides you with answers to commonly asked questions You can use this automated service to request a list of available topics Select the topics that you want to view To contact the Sony fax on demand service call 1 888 4 SONY PC 1 888 476 6972 Requires a fax machine or fax software You can download the latest software updates and software patches for your Sony computer by selecting Software U
9. with Giga Pocket shown 9 2 10 mn 4 5 6 000 1 Optical drive 1 See the Specifications sheet for more information 2 Optical drive 2 See the Specifications sheet for more information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator light Lights in green while reading and writing data from and to a floppy disk 6 gt Locating Controls and Connectors 5 Optical drive access indicator light Lights in amber while reading and writing data from and to the optical drives 6 Hard disk drive access indicator light Lights in amber while reading and writing data from and to the hard disk Power switch and indicator light Turns the computer on and off The indicator light is blue while the power is on and amber when the computer is in Stand by mode 8 For models equipped with Giga Pocket S video In port Connection for an S video cable optional Video In jack Connection for a video cable supplied Audio L In jack Audio R In jack Connection for an audio cable Supplied 9 Optical drive 1 eject button Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Memory Stick drive and eject button Reads and writes data from and to a Memory Stick media 12 Floppy
10. SONY VAIO Digital Studio Computer User Guide PCV RX580 PCV RX590G Change to Current Document Title Welcome Thank you for purchasing your Sony VAIO computer Your new computer is a superb blend of high technology and easy to use functionality The information provided here is designed to help you to become familiar with the hardware and software applications included with your system Locating Controls and Connectors Front Panel Overview The front panel of your VAIO Digital Studio Computer enables access to the optical and floppy disk drives On certain models the front panel also provides access to Giga Pocket Personal Video Recorder jacks and ports Universal Serial Bus USB and i LINK ports to connect compatible peripheral devices i LINK is a trademark of sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions Change to Current Document Title Front panel Model equipped
11. alternate printer driver that your printer may emulate Refer to the manual that came with your printer for specific emulation information Topic My connected printer doesn t function after the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on TH Change to Current Document Title To contact Sony for technical support For further technical assistance call 1 888 4 SON Y PC 1 888 476 6972 or access the Web site at http www sony com pcsupport Notes on Use The power source Your computer operates on 100 120 V AC 50 60 Hz only 2 Plug all the power cords for your computer and its peripheral equipment into the same AC supply line AC derived from different supply lines may result in voltage differences that can cause unstable operation or unwanted weak currents at the time of connection 2 Do not share the AC outlet with any other power consuming equipment such as copying machines or shredders 2 You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm 2 If you live in an area that experiences frequent power fluctuations you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to y
12. ay correct the problem You may not need to recover the entire contents of your hard drive Use the Application Recovery CD s to reinstall individual applications When you use the System Recovery CD s you are prompted to complete the Windows registration process Full restore with format The System Recovery utility formats your hard disk drive and then restores all the original software applications TD Change to Current Document Title A You will lose any software you have installed and any other files you have created since you started to use your computer You must reinstall any applications that were not included with the computer when you purchased it Using the System Recovery CD s 1 Insert the System Recovery CD in your computer s optical drive The System Recovery utility starts from the optical drive The first CD must be in the drive when you turn on your computer gt f your system is equipped with two optical drives inset the Driver Recovery CD into the upper optical drive 2 Turn off your computer 3 Wait 30 seconds and turn on your computer 4 Type the letter O to signify you have read and accepted the Microsoft End User License Agreement 5 When the System Recovery menu appears follow the on screen instructions to complete the recovery process a Your system may include one or more System Recovery CDs If you have more than one System Recovery CD insert the first CD to run the System Reco
13. bility Your VAIO computer may include either 4 pin or 6 pin or both types of 1 LINK ports TH Change to Current Document Title i LINK is a trademark of sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions A 6 pin 1 LINK port can supply power from the computer to the connected device if the device is equipped with a 6 pin connector and supply 10V to 12V AN The total power supplied by the 6 pin i LINK port cannot exceed 6 watts A 4 pin i LINK port cannot supply power to a connected device The following Sony 1 LINK 400 Mbps cables are available and recommended for use with your computer VMC IL4415 VMC IL4435 VMC IL4615 VMC IL4635 VMC IL6615 and VMC IL6635 Sony computer supplies accessories and peripherals can be purchased from your local retailer or by accessing the Sony VAIO Direct Web site http vaio sonystyle com or by calling 1 888 315 7669 toll free Con
14. cabinet keyboard or mouse shut down your computer and then unplug it You may want to have the computer checked by qualified personnel before operating it any further 2 The computer uses high frequency radio signals and may cause interference to radio or TV reception Should this occur relocate the computer a suitable distance away from the set 2 Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables 2 Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects Your Sony computer will not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX 2 If the telephone company makes a service call to your home or office and determines that your computer is responsible for the problem the telephone company may bill you for the service call If you do not disconnect your computer when it is adversely affecting the telephone line the telephone company has the right to disconnect your service until you correct the problem Moisture condensation If your computer is brought directly from a cold location to a warm one moisture
15. election click lt lt or gt gt then click Apply e To Change the Sony Software Window Design 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays You may only use this feature with compatible Ul Design Selector software Configuring Your VAIO Computer Hard Disk Drive Partition To maintain optimum system performance you should defragment your computer s D partition regularly In order to improve the performance of Sony audio video software applications the hard disk drive on your computer has been formatted with two partitions C and D Some Sony software applications save files to the D partition This prevents large video captures from consuming the available space on your C partition Defragmenting your hard disk drive If you encounter frame dropping while recording digital video onto your hard disk drive defragmentation may be necessary 1 Deactivate your screen saver and close other open applications if applicable 2 Click Start in the Windows Taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Select Action from the menu bar and click Analyze o It may take more than a couple of hours to complete defragmentation depending on the data capacity and utilization of your computer s hard disk drive s i LINK IEEE1394 Compati
16. floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources Handling CD or DVD media 2 Do not touch the surface of the disc 2 Do not drop or bend the disc Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Cleaning CD or DVD media 2 Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc 1s essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc 2 For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out 2 If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth For Answers to Your Software Questions For Answers to Your Software Questions Sony Service Center For the Sony Service Center nearest you call 1 888 4 SON Y PC 1 888 476 6972 This service is free of charge for 90 days after the original date of purchase Adobe Acrobat Reader Adobe Acrobat eBook Reader Adobe Photoshop Elements Adobe Premiere LE Adobe Systems Inc Web site http www adobe com phone 206 675 6126 fee based support fax 206 628 5737 e mail tec
17. ge components on the system board or add on cards You may need to temporarily remove add on cards that are next to the slot cover you want to remove Handling a CRT display E E Do not change the CRT display refresh rate to 85 Hz as DVD playback and the DVgate software may not function correctly Sony suggests that you keep your CRT display at the preset optimal refresh rate 75 Hz Do not place the display near a strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction THE Change to Current Document Title Using the hard disk drive 2 Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation E 2 Do not subject the computer to sudden changes in temperature E Do not turn off the power while the computer is accessing the hard disk drive Handling floppy disks 2 Do not open the shutter manually and touch the surface of the floppy disk 2 Keep
18. ged If your speakers use an external power source verify that the power cord is plugged into a grounded wall outlet or power strip If your speakers have volume control check the volume level You cannot hear sound from your speakers if headphones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these Steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Check that the Mute check box is not selected in the Windows volume control ER O Z gt Troubleshooting Zn You may need to reinstall the sound drivers See To Use the Driver Recovery CD s for more information Topic My modem connection is slow Many factors influence modem connection speed E E E Telephone line noise Incompatibility with other telephone equipment such as fax machines or other modems Internet Service Providers ISP connection capability may vary If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider ISP check the following E Q Q E Q
19. hdocs adobe com hours M F6AM 5 PM PST America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day DVDit Sonic Solutions Web site http www dvdit com Online Support http support dvdit com phone 877 DVD 1124 e mail Support dvdit com hours M F 9 AM 6 PM PST Telephone support is fee based per incident Online support is free of charge PC Cillin Trend Micro Web site http www antivirus com pc cillin phone 949 387 7800 hours M F 8AM 5PM PST Change to Current Document Title PhotoPrinter 2000 Pro ArcSoft Inc Web site s http www arcsoft com http www photoisland com phone 510 440 9901 e mail techsupport arcsoft com hours M F 8 30 AM 5 30 PM PST Quicken 2002 Basic Intuit Inc Web site http www intuit com support Online support phone 900 555 4688 hours 7 days a week 24 hours a day RecordNow DX VERITAS Software Corp Web site http support veritas com RealPlayer RealJukebox RealNetworks Inc Web site http service real com rjoptions html e mail http service real com help call html Sony Applications Sony Electronics Inc Web site http www sony com pcsupport Online Support phone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Support from 888 4 SONY PC is free of charge for 90 days after the original date of purchase Sound Forge XP Sonic Foundry
20. ible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions VAIO Action Setup VAIO Action Setup VAIO Action Setup manages the settings for your computers Shortcut keys S Keys and i LINK interface Shortcut Keys The programmable S Keys are linked with the following applications as their default settings E E E E E E S1 Outlook Express S2 Internet Explorer S3 SonicStage S4 PictureGear S5 MovieShaker 2 S5 Giga Pocket Personal Video Recorder For models equipped with Giga Pocket S6 Help Demo You can reprogram the S keys to launch other applications fo i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting c
21. ion Topic When I click an application icon a message such as You must insert the application CD into your drive appears and the software does not start 2 Some software applications require specific files that are located on the application s CD ROM Insert the disc and try starting the program again 2 Check to make sure you inserted the CD ROM with the label side facing up Topic Why doesn t my optical drive DVD RW or CD RW record at the highest speed If you are having difficulty formatting DVD RW or CD RW media for recording purposes try changing the write speed to a lower setting TH Change to Current Document Title See the online Help or documentation that came with your CD or DVD recording software application for details on adjusting write speed settings Topic How do I change the video resolution of my display 1 2 3 4 5 Click Start in the Windows taskbar and then select Control Panel Select Appearances and Themes then select Change the screen resolution Click the Settings tab Change the Screen resolution and Color quality to the desired levels Click Apply and then click OK Topic Why is there no sound in any application E E E Check that the speakers are plugged into the Headphones jack If your speakers have a mute button verify that it is turned off If your speakers are powered by batteries verify that the batteries are inserted properly and that they are char
22. l out port Connection for a digital audio or optical device i LINK 6 pin port IEEE1394 Connection for a compatible digital device such as a Sony Digital Handycam camcorder Serial port Connection for a compatible serial device such as a digital still camera Headphones jack Connection for the supplied speakers or optional headphones Line In jack Connection for an audio device Microphone jack Connection for a microphone optional Monitor port Connection for a standard CRT display For models equipped with Giga Pocket Audio Out jack Connection for an audio cable supplied Video S video Out port Connection for a video cable adapter supplied or an S video cable optional For models equipped with Giga Pocket Audio In jack Connection for an audio cable supplied Video S video In port Connection for a video cable adapter supplied or an S video cable optional Modem line jack Connection for the modem supplied cable to the wall jack AC Input port Connection for the supplied power cord For models equipped with Giga Pocket VHF UHF port Connection for a coaxial cable Supplied NH Change to Current Document Title 18 Telephone cable jack Connection for the phone cable to the computer i LINK is a trademark of sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compat
23. lect Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the onscreen instructions according to your specific situation Topic How do I change the parallel port type to ECP EPB or bi directional You can change the parallel port type using the System Setup utility CMOS Setup Utility To access System Setup 1 Click Start in the Windows taskbar and select Turn Off Computer Select Restart When the Sony screen displays press the F2 key on your keyboard Select the Advanced tab from the Setup Utility screen Select I O Device Configuration and press Enter n Aa Ww N Use the arrow keys to highlight Parallel Port Mode and press Enter You can toggle between the Normal bi directional EPP ECP and ECP EPP options using the directional arrow keys 6 Select the desired setting displays and press Enter 7 Press F10 to Save and Exit Topic My optical drive tray does not open Use the Eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive Use the My Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon NH Change to Current Document Title 3 Select Eject from the shortcut menu a Avoid using adhesive labels to identify your CD media Adhesive labels may c
24. line VAIO User Manual ES O Z Troubleshooting Topic How do I install a printer E ae BW NY SF OC If your printer has a USB IEEE1394 or infrared connection contact the printer manufacturer for information or updates that may be required for proper installation Check the printer manufacturer s Web site for the latest drivers for your operating system before proceeding with installation Some printers do not function properly without the updated drivers for specific operating systems To install your printer follow these steps Click Start in the Windows taskbar then click Control Panel Click Printers and Other Hardware then click Add a Printer From the Add Printer Wizard click Next Select Local Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability Select the appropriate port usually LPT1 and then click Next Select the appropriate printer manufacturer and model Follow the onscreen instructions to print a test page and complete printer installation gt f the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver choose Have Disk enter the appropriate path for the disk or CD and click OK lf the printer is not included on the list and no drivers are included with the printer choose an
25. may condense inside your computer In this case allow at least an hour before turning on your computer If any problem occurs unplug your computer and contact your Sony Service Center Upgrading the computer system 2 The procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer assume familiarity with the general ER O Z gt Troubleshooting terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Disconnect the system from its power source and from any telecommunications links networks or modems before you open the system or follow any of the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold static electricity for example cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure When removing a slot cover be careful not to dama
26. nd click Control Panel The Control Panel window appears 4 Click Performance and Maintenance and click System The System Properties dialog box appears 5 From the Hardware tab click Device Manager 6 Click to select the unknown device or the device that requires the driver installation The unknown device s is identified by a yellow question mark System Application and Driver Recovery CD s Device Manager window Device Manager File Action View Help es H 482283 82a VAIO iy Computer amp Disk drives 2 Display adapters gt DYD CD ROM drives Floppy disk controllers 43 Floppy disk drives E IDE ATA ATAPI controllers Gap IEEE 1394 Bus host controllers gt Keyboards gt Mice and other pointing devices x Modems E Monitors EM Network adapters 4 Other devices Unknown device Unknown device Unknown device Unknown device Ports COM amp LPT SB Processors Sound video and game controllers System devices Universal Serial Bus controllers 7 From the Action menu click Uninstall This removes the device driver from your system Click OK Repeat for each device driver as necessary 8 Restart your computer Click Start in the Windows taskbar select Turn Off Computer and then click Restart 9 When the desktop appears Windows automatically reinstalls the device driver s from the Driver Recovery CD Troubleshooting This secti
27. necting an i LINK IEEE1394 device 1 Use the E symbol to locate the i LINK port on your compatible i LINK device and on your computer Plug the 1 LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin 1 LINK port on your computer gt See the instructions that came with your i LINK device for more information on installation and use o Configuring Your VAIO Computer To Enable Ethernet Connectivity Your computer comes with a preinstalled Ethernet interface To enable faster start up time your computer may ship with this function disabled You can enable Ethernet connectivity by following the instructions below Enabling the Ethernet connection 1 2 6 7 8 9 Click Start in the Windows taskbar then select Control Panel From the Pick a Category list select Performance and Maintenance The Performance and Maintenance dialog box appears From the Pick a Control Panel icon select System The System Properties dialog box appears Select the Hardware tab then click the Device Manager button to view the installed system hardware The Device Manager dialog box appears Click the unfold button in the Network Adapters category to reveal all installed network devices Select Realtek RTL8139 Family PCI Fast Ethernet NIC From menu bar select Action and then click Properties Select Use this device enable Click OK Close the Device Manager dialog bo
28. ome off while the CD media is in use in your optical drive s and may cause damage to the unit Topic I cannot play a DVD or CD After inserting your optical disc wait a few seconds for it to be detected before trying to access it Verify that the disc is in the tray with the label side facing up 2 Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches You may also need to clean the disc drive lens with an appropriate cleaner gt To recover the CD or DVD software applications that are preinstalled on your computer see To Use the Application Recovery CD s for more information Topic I cannot play a DVD If a region code warning appears when you are using the DVD player application it may be that the DVD you are trying to play is incompatible with the optical drive in your Computer A region code is listed on the disc packaging Region code indicators such as 1 or ALL are labeled on some DVDs to indicate the type of player that can play the disc Unless a 1 or ALL appears on the DVD or on its packaging you cannot play the disc on this system If you hear audio but cannot see video your computer s video resolution may be set too high To improve video resolution change your screen area to 1024 x 768 using 32 bit color o If your computer s video memo
29. ompatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions Change to Current Document Title Changing the Settings of the S Keys 1 Click Start in the Windows taskbar and select All Programs 1 Select VAIO Action Setup then click VAIO Action Setup You can also double click the VAIO Action Setup icon located in the Windows taskbar to launch VAIO Action Setup 2 Click the S Key you want to change 3 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right gt You can drag an application to place it into the list box 4 The Confirmation Application Name window appears Click Next 5 You may now type a new name and description if desired Then click Finish To Change the Sony Software Window Design You can select from different window designs for your Sony software and create your own personal computing environment Changing the window design Click Start in the Windows taskbar and select the Control Panel Click Other Control Panel Options Click UI Design Selector Click lt lt or gt gt and select the desired design Click Apply OA un A Wo ima The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 7 To try another s
30. on describes how to solve common problems you may encounter when using your computer Many problems have simple solutions so try these suggestions before you call Sony Customer Support Topics Topic My computer does not start Check that the computer is plugged into a power source and that it is turned on Check that the power light is lit on the front panel of the computer Confirm that a disk is not in the floppy disk drive unless you are using a bootable floppy disk Confirm that the power cord and all cables are connected firmly 2 Ifyou plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working 2 Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details 2 Check that the computer is not in standby mode Topic My files are corrupted or deleted I want to recover applications that came with my computer See To Use the Application Recovery CD s for more information Topic My drivers are corrupted or deleted I want to recover drivers that came with my computer See To Use the Driver Recovery CD for more information Change to Current Document Title Topic My computer or software application stopped responding You can try to locate and close the software application that has stopped
31. our computer caused by power surges The battery backup safeguards your data during a brief period of power loss 2 The power control button on the front panel does not turn off the system AC power To remove power from the system you must turn off the computer and then unplug the AC power cord from the wall outlet or power strip 2 Do not place heavy objects on the power cord Do not operate the system with the cover removed Always reinstall the cover before turning on the system To disconnect the cord pull it out by the plug Never pull the cord itself 2 Unplug your computer from the wall outlet if you will not be using the computer for a long time Before touching anything inside the computer turn the system off and let it cool for ten minutes This will ensure that the processor heat sink will not be hot EA O Z Troubleshooting 2 Do not attempt to open the power supply There are no user serviceable parts in the power supply To avoid personal injury or damage to your equipment refer the repair or replacement of the power supply to qualified personnel only Disposal of the lithium battery Dispose of the lithium battery properly In some areas the disposal of lithium batteries in household or business trash may be prohibited You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center For the Sony Service Center nearest you call 1 888 4 SON Y PC 1 888
32. pdates on the Sony PC Support web page at http www sony com pcsupport This advanced reference manual supplies detailed technical information about your computer s hardware This document is available from Sony s website at http www sony com pcsupport a
33. ry is 16 MB shared system memory you can improve video resolution by changing your screen area to 800 x 600 using 16 bit color See your Specifications sheet for details about your computer s video RAM To change this setting E A Troubleshooting Click Start in the Windows taskbar and then select Control Panel Select Appearances and Themes then select Change the screen resolution Click the Settings tab Change the Screen resolution to 800 x 600 and the Color quality to 16 bit Click Apply and then click OK nn F amp F WwW ima If you see video but cannot hear audio check all of the following Verify that your DVD player s mute feature is turned off Check the master volume setting in the Audio Mixer Check the connections between your speakers and the computer E E 2 Check the volume settings on your computer speakers E E Verify that drivers are installed properly by following these steps 1 From the Start menu select Settings then click Control Panel 2 Click Systems and the System Properties dialog box appears 3 Select the Device Manager tab to view installed drivers A dirty or damaged disc may also cause the computer to stop responding while it tries to read the disc If necessary remove the disc and check that it is not dirty or damaged gt To recover the CD or DVD software applications that are preinstalled on your computer see To Use the Application Recovery CD s for more informat
34. system is equipped with two optical drives insert the Application Recovery CD into the upper optical drive 3 When the Application Recovery menu appears follow the on screen instructions to complete the recovery process Your system may include one or more Application Recovery CDs If you have more than one Application Recovery CD insert the first CD to run the Application Recovery utility You may be prompted to insert the next CD s depending on the software application you wish to restore Change to Current Document Title To Use the Driver Recovery CD The Driver Recovery CD utility enables you to reinstall individual drivers and repair software applications if they become corrupted or are erased You can reinstall an individual driver to correct a problem that you are experiencing with your computer peripheral hardware or software application o If you need to reinstall all of the software applications that shipped with your computer use the System Recovery CD s You must be in Windows to run the Driver Recovery CD utility Reinstalling several device drivers with the Driver Recovery CD 1 Turn on your computer If your computer is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD into the optical disc drive gt If your system is equipped with two optical drives insert the Driver Recovery CD into the upper optical drive 3 Click Start in the Windows taskbar a
35. use The Mouse Properties dialog box appears From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options Click Apply then click OK Topic My keyboard does not work E E Check that the keyboard is securely plugged into the Keyboard port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer Topic I cannot find the Windows taskbar The Windows taskbar may be hidden or minimized E Use the mouse to locate a hidden taskbar by pointing to the left right top and bottom edges of the screen The taskbar appears when the cursor is placed over its location 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clear the check box for Autohide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The minimized taskbar resizes and becomes visible Topic Why is my system running slowly Q The system responsiveness varies depending with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the on
36. very program You are prompted to insert the next CD s once the information from the first CD has been installed The recovery process takes approximately 30 to 60 minutes to complete After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting Windows Use the Application Recovery CD s to complete full restoration of your system System Application and Driver Recovery CD s To Use the Application Recovery CD s The Application Recovery CD utility enables you to reinstall individual software applications if they become corrupted or are erased Reinstalling an individual software application may correct a problem that you are experiencing with your computer or specific application You may not need to reinstall the entire contents of your hard drive o If you need to reinstall all of the software that shipped with your computer use the system Recovery CD s You must be in Windows to run the Application Recovery CD utility If you have any questions about using the Application Recovery CD s contact Sony Customer Support at 1 888 4 SONY PC Using the Application Recovery CD s 1 Turn on your computer If your computer is already on save and close all open applications 2 When the Windows desktop appears insert the Application Recovery CD into your computer s optical drive The Application Recovery utility loads automatically fo If your
37. x 10 Close System Properties dialog box 11 Close Performance and Maintenance dialog box A Caution Your computer has a protective sticker ON covering the Ethernet port located on the rear panel Connect only 10Base T and 100Base TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload and can cause a malfunction excessive heat or fire in the port For help on connecting to a network see your network administrator NEH System Application and Driver Recovery CD s System Recovery CD s Sony Electronics Inc The System Recovery CD utility enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased It can be used only to restore the hard disk of the Sony computer you purchased Application Recovery CD s Sony Electronics Inc The Application Recovery CD program enables you to reinstall individual applications Use it to restore corrupted or erased files Driver Recovery CD Sony Electronics Inc The Driver Recovery CD program enables you to reinstall individual device drivers Use it to restore corrupted or erased files To Use the System Recovery CD s You can reinstall the operating system and software applications that shipped with your computer if they become corrupted or are erased If you experience a problem with your computer reinstalling an individual application or device driver m
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