Symantec™ Endpoint Protection Integration Component 7.5
Contents
1. managed unprotected and managed protected computers The timeouts that are defined for each task in the Power Sensitive Malware are as follows Table 1 6 Wake on LAN Power On vPro Technology Wake on LAN option or Intel vPro option 60 mins Approximately 1 hr 14 Table 1 6 Update Antivirus Definition Endpoint Protection Integration Component Other things to know 30 mins Technology Wake on LAN option or Intel vPro option continued Quick Scan Full scan 60 min 10 hrs Power off 30 mins The results of the tests for multiple vPro scenarios are as follows Table 1 7 Testing results for multiple vPro scenarios Power Sensitive Malware Scan Select Both technologies vPro and Wake On LAN and execute a job on multiple computers WOL and vPro keeping one or more vPro computers unplugged Success Job continues in other plugged computers Power Sensitive Malware Scan Select Both technologies and execute a job on multiple computers WOL and vPro keeping one or more WOL computers unplugged Success Job continues in other plugged computers Power Sensitive Malware Scan Select Both technologies and execute a job on multiple computers vPro only keeping one or more vPro computers unplugged Success Job continues in other plugged computers Power Sensitive Malware Scan Select Both technologies and execute a job on multiple computers WOL onl2. The Wake on LAN task succeeds on vPro computers Default connection profile should be configured before you execute Remote SERT Boot Task and Power Sensitive Malware Scanning Job Before executing Remote SERT Boot Task and Power Sensitive Malware Scanning Job you must configure the Default connection profile pertaining to the vPro computer s credentials AMT protocol in Edit Default connection profile Window so that the tasks execute successfully on vPro clients Default connection profile should be selected while executing Remote SERT Boot Task and Power Sensitive Malware Scanning Job When you create a Remote SERT Boot Task instance or Power Sensitive Malware Scanning Job instance you should select the Default connection profile which has been configured for use on vPro computers Note For the Power Sensitive Malware Scanning Job AMT credentials for all selected vPro computers must be the same Viewing the summary of unmanaged managed unprotected and managed protected computers The information pertaining to view the unmanaged managed unprotected and managed protected computers report was not incorporated in the User Guide Do the following to view the summary of unmanaged managed unprotected and managed protected computers 1 Inthe Symantec Management Console on the Reports menu click All Reports 2 Inthe left pane click Reports gt Symantec Endpoint Protection Management gt Details of unmanaged
3. updates in the Symantec Management Platform refer to the Symantec Management Platform 7 5 Release Notes at the following URL http www symantec com docs DOC6713 The supported upgrade paths to SEPIC 7 5 from the earlier release versions to the latest release version are as follows Table 1 1 Supported upgrade paths to SEPIC 7 5 SEPIC a 7 1 SP1 SP1b a 7 1 SP2 R v4 a 7 1 SP2 MP1 1 Endpoint Protection Integration Component 9 Known issues For more information on how to upgrade to SEPIC 7 5 see the Upgrading to IT Management Suite 7 5 chapter in the T Management Suite 7 5 Installation and Upgrade Guide at the following URL http www symantec com docs DOC5697 Upgrade to Symantec Management Agent 7 5 After upgrade to SMP 7 5 and SEPIC 7 5 you must upgrade the Symantec Management Agent SMA on client computers to SMA 7 5 Additionally you must upgrade the SMA plug ins to the latest versions that are available in SMP 7 5 and SEPIC 7 5 Different versions of the SMA and plug ins are not supported in 7 5 release To upgrade to Symantec Management Agent 7 5 you can execute any one of the following tasks a Inthe Symantec Management Console click Actions gt Agents Plug ins gt Rollout Agents Plug ins Then in the left pane under Symantec Management Agent locate and turn on the upgrade policies for the Symantec Management Agent a Inthe Symantec Management Console click Settings gt All Settings In the left p
4. 12 a McAfee Total Protection 2012 a Trend Micro Office Scan Client 10 5 a F Secure AV for Windows Servers 9 20 a SAVCE 10 1 9000 1 a SOPHOS Antivirus 9 7 Endpoint Protection Integration Component 7 5 supports the uninstallation of the following localized antivirus software a MS Forefront Endpoint Protection 2010 SAVCE 10 1 9000 9 32 bit and 64 bit package If a 32 bit package is selected for installation on a 64 bit computer or a 64 bit package is selected for installation on a 32 bit computer then the migration job fails Power Sensitive Malware Scanning and Remote Machine Repair via IDER and SERT tasks are not supported on CEM environment The Power Sensitive Malware Scanning and Remote Machine Repair via IDER and SERT tasks do not work in CEM environment as the Power On task is not supported on the CEM environment Support for uninstallation of Kaspersky Antivirus The Symantec Endpoint Protection Integration Component 7 5 does not support the uninstallation of Kaspersky antivirus Fixed issues The following are the fixed issues for this release Table 1 3 Endpoint Protection Integration Component 12 Fixed issues Fixed Issues The pie chart legend summary displayed incorrect client computer numbers The pie chart legend summary of the managed unmanaged unprotected and managed protected computers displayed incorrect client computer numbers This issue has been fixed Th
5. 243 a CA Anti Virus 7 00 a SOPHOS Endpoint Security and Control 7 6 4 9 0 a SOPHOS Anti Virus 9 5 10 0 7 a Symantec Anti Virus 8 11 10 1 10 2 a Kaspersky Anti Virus 6 0 4 1212 11 01 400 13 0 1 4190 a Microsoft Forefront endpoint protection 2 0 657 a Microsoft client security 1 5 1937 3 Endpoint Protection Integration Component 8 General installation and upgrade information Note You must have at least one of the antivirus solutions installed on the client computer to migrate successfully General installation and upgrade information You install the Symantec Management Platform SMP 7 5 and the Symantec Endpoint Protection Integration Component SEPIC using Symantec Installation Manager Installation of Symantec Management Platform 7 5 and the SEPIC 7 5 You can download the installation files directly to your server or you can create offline installation packages For more information on how to install and configure the product see the Installing the IT Management Suite solutions chapter in the T Management Suite 7 5 Installation and Upgrade Guide at the following URL http www symantec com docs DOC5697 Upgrade to Symantec Management Platform 7 5 and the SEPIC 7 5 To perform an upgrade from version 7 1 or later in the Symantec Installation Manager click Install New Products and then choose to install this product Do not use the Install Product Updates page to upgrade For more information about the latest
6. Symantec Endpoint Protection Integration Component 7 5 Release Notes vi Symantec Symantec Endpoint Protection Integration Component 7 5 Release Notes Legal Notice Copyright 2013 Symantec Corporation All rights reserved Symantec the Symantec Logo the Checkmark LogoAltiris and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE Symantec Corporation 350 Ellis Street Mountain View CA 94043 http Awww symante
7. anagement This issue has been fixed The Endpoint Protection Integration task issue on delivery of the SEP 12 1 package to the client computers The Endpoint Protection Client Integration Migration task failed to delivery of SEP 12 1 package on the client computers which had ESET NOD 32 antivirus installed This issue has been fixed Endpoint Protection Integration Component 13 Other things to know Table 1 3 Fixed Issues continued Installation of SEP 12 RU1 The installation of SEP12 RU1 failed on client computers that are installed with SOPHOS failed on client computers 9 5 installed with SOPHOS 9 5 This issue has been fixed The SEP installation failed on The SEP installation failed during migration of SEP 12 RU1 package on client computers client computers where installed with McAfee 2011 McAfee 2011 was installed This issue has been fixed Other things to know Following are things to know about this release a Deprecated features See Table 1 4 on page 13 Things to know See Table 1 5 on page 13 Technology Wake on LAN option or Intel vPro option See Table 1 6 on page 14 Testing results for multiple vPro scenarios See Table 1 7 on page 15 Table 1 4 Deprecated features The Repair Symantec The repair capability in SEPIC is limited to supported SEP versions older than 12 0 Endpoint Protection Client This capability is not available for newer versions task does no
8. ane expand Notification Server gt Site Server Settings and then locate and turn on the upgrade policies for various site server plug ins a Inthe Symantec Management Console click Actions gt Agents Plug ins gt Rollout Agents Plug ins Then in the left pane locate and turn on the upgrade policies for various plug ins Symantec recommends that you configure a schedule for these policies the default Run once ASAP option may not trigger the policy if this is not the first time you perform an upgrade Also to speed up the upgrade process consider temporarily changing the Download new configuration every setting on the Targeted Agent Settings page to a lower value For detailed instructions on migrating from 6 x or 7 0 to 7 5 see the following documentation resources a IT Management Suite Migration Guide version 6 x to 7 5 at the following URL http Awww symantec com docs DOC5668 a T Management Suite Migration Guide version 7 0 to 7 5 at the following URL http Awww symantec com docs DOC5669 Known issues The following are the known issues for this release Table 1 2 Endpoint Protection Integration Component 10 Known issues Known issues Collecting Antivirus Inventory for F Secure Anti Virus 2012 The Antivirus inventory task is unable to collect inventory for F Secure Anti Virus 2012 Support for McAfee 2011 v10 5 227 in JP CS CH KN languages Endpoint Protection Integration Component does not suppor
9. c com Technical Support Symantec Technical Support maintains support centers globally Technical Support s primary role is to respond to specific queries about product features and functionality The Technical Support group also creates content for our online Knowledge Base The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion For example the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates Symantec s support offerings include the following a A range of support options that give you the flexibility to select the right amount of service for any size organization a Telephone and or Web based support that provides rapid response and up to the minute information a Upgrade assurance that delivers software upgrades a Global support purchased on a regional business hours or 24 hours a day 7 days a week basis a Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our website at the following URL www symantec com business support All support services will be delivered in accordance with your support agreement and the then current enterprise technical support policy Contacting Technical Support Customers with a current support agreement may access Technical Support i
10. deliver software and patches and deploy new computers You can also back up and restore your systems and data manage data loss prevent DLP agents and manage Symantec Endpoint Protection clients You can do this work from a single Web based Symantec Management Console Endpoint Protection Integration Component 7 System requirements System requirements Endpoint Protection Integration Component requires the following software to be installed a Symantec Management Platform 7 5 When you install Endpoint Protection Integration Component using Symantec Installation Manager the Symantec Management Platform is installed automatically a Symantec Real Time Console Infrastructure 7 5 The operating systems that are supported by the Symantec Management Platform are also supported by Endpoint Protection Integration Component For more information see the product support matrix at the following URL http www symantec com docs HOWTO9965 Supported Antivirus solutions Endpoint Protection Integration Component 7 5 supports the following antivirus solutions a ESET NOD32 Anti Virus 6 0 308 3 0 4 0 4 2 Korean 4 2 Chinese Simple 4 0 4 2 Chinese Traditional 4 0 4 2 Chinese Simplified Chinese Traditional English and Korean a McAfee 8 7 12 1 a Trend Micro Office Scan 8 3 10 0 10 5 10 6 SP2 a F Secure Anti Virus for Windows Servers 8 01 9 00 9 50 a F Secure Windows Client 8 00 9 01 a F Secure Anti Virus Internet Security 1 77
11. e SEPIC migration job succeeded when the CA Antivirus Plus v2 0 0 265 and the CA Internet Security Suit 6 0 0 285 were installed on the client computer The SEPIC migration job succeeded when the CA Antivirus Plus v2 0 0 265 and CA Internet Security Suit 6 0 0 285 were installed on the client computer This issue has been fixed SEPIC used all resources instead of all computers as resource targets The Endpoint Protection Integration used all resources instead of all computers as resource target This issue has been fixed Notification Server web applications had the view state MAC disabled Notification Server web applications had the view state MAC disabled and was a security threat This issue has been fixed Endpoint Protection Integration failed to uninstall ESET NOD32 Ver4 0 after installing SEP Client on the client computer The Endpoint Protection Integration failed to uninstall ESET NOD32 Ver4 0 after installing SEP Client on the client computer This issue has been fixed The SEPIC 7 1 1037 RTCI security privileges were changed during SEPIC configuration The SEPIC 7 1 1037 RTCI security privileges were changed during SEPIC configuration This issue has been fixed The System Jobs and Task contents did not display the description about Symantec Endpoint Protection Management The System Jobs and Task contents did not display description about Symantec Endpoint Protection M
12. nd upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec s technical support options Nontechnical presales questions Issues that are related to CD ROMs DVDs or manuals Support agreement resources If you want to contact Symantec regarding an existing support agreement please contact the support agreement administration team for your region as follows Asia Pacific and Japan customercare_apac symantec com Europe Middle East and Africa semea symantec com North America and Latin America supportsolutions symantec com Endpoint Protection Integration Component This document includes the following topics a About Endpoint Protection Integration Component a System requirements Supported Antivirus solutions a General installation and upgrade information Known issues a Fixed issues a Other things to know About Endpoint Protection Integration Component Endpoint Protection Integration Component facilitates migration to Symantec Endpoint Protection through robust software delivery mechanisms The software provides detailed reporting broad deployment views dashboards bandwidth throttling and advanced discovery This free component can scale for both local and remote endpoints Endpoint Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform based products You can inventory computers
13. nformation at the following URL www symantec com business support Before contacting Technical Support make sure you have satisfied the system requirements that are listed in your product documentation Also you should be at the computer on which the problem occurred in case it is necessary to replicate the problem When you contact Technical Support please have the following information available Product release level a Hardware information Available memory disk space and NIC information Operating system Version and patch level Network topology Router gateway and IP address information Problem description a Error messages and log files a Troubleshooting that was performed before contacting Symantec a Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key access our technical support Web page at the following URL www symantec com business support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language availability local dealers Latest information about product updates a
14. t McAfee 2011 in the following languages a Chinese Simplified a Japanese a Korean a Chinese Traditional Endpoint Protection Integration Component task issues with Symantec Endpoint Protection 12 1 Endpoint Protection Integration Component scan tasks such as full scan and Quick Scan fail on Symantec Endpoint Protection 12 1 Endpoint Protection Integration Component repair task execution Endpoint Protection Integration Component repair task does not execute for the supported Symantec Endpoint Protection versions except Symantec Endpoint Protection 11 0 7072 1031 Registry entries and folders Few registry entries and folders are present even after you uninstall the existing antivirus The count of these entries and folders varies for the antivirus solutions Endpoint Protection Integration Component 11 Fixed issues Table 1 2 Known issues continued Uninstallation and inventory of localized antivirus software The Endpoint Protection Integration Component 7 5 does not support inventory or uninstallation of the localized versions of the following antivirus software a F Secure AV 2012 a F Secure IS 2012 a F Secure AV for workstations 9 30 a Kaspersky Endpoint Protection Integration Component 7 5 by default supports the uninstallation and inventory of the following localized antivirus software a ESET NOD32 5 0 a ESET SMART SECURITY 5 0 a CA Antivirus Plus 2010 a McAfee Antivirus Plus 20
15. t support SEP 12 1 onwards Table 1 5 Things to know Remote SERT Boot Task After you perform an IDE Redirection the vPro client takes some time to boot depending IDER takes time to boot on the size of the image There is no progress indicator provided on the Remote SERT depending on size of an Boot Task page Once the restart is done you can connect to the remote computer image through the pcAnywhere Remote Control button This could be verified if you try to connect to the vPro client immediately after redirection and if you are not able to connect to the client computer This issue indicates that the client computer is in booting state Table 1 5 Remote SERT Boot Task IDER is performed only on one computer at a time Endpoint Protection Integration Component Other things to know Things to know continued The Remote SERT Boot Task is performed only on one computer at a time If you select multiple computers the redirection operation is performed on all the computers although you can take remote control of only one computer at a time The Stop Redirection operation is performed on all the selected vPro computers Power Sensitive Malware Scanning Power On task fails on Wake on LAN enabled computers Since the Power On task is designed for vPro computers the task is expected to fail on non vPro Wake on LAN enabled computers The job continues to the next Wake on LAN task which turns on non vPro computers
16. y keeping one or more WOL computers unplugged Success Job continues in other plugged computers Remote SERT Boot Task Execute a task on Multiple vPro computers IDER task does not work on multiple vPro computer It is designed for single vPro computer 15 Table 1 7 Endpoint Protection Integration Component Other things to know 16 Testing results for multiple vPro scenarios continued Remote SERT Boot Task Execute a task on Multiple vPro computers and stop IDER by clicking on Stop Redirection button Stop Redirection functionality does not work on multiple vPro computer But it works for single redirected vPro computer
Download Pdf Manuals
Related Search