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DVR4-2500™ - Parts Express

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1. 10 0 0 1 The IP ADDRESS in the DVR s NETWORK SETUP menu is the LOCAL IP ADDRESS To learn your PUBLIC IP ADDRESS use a service such as www whatismyip com As the name implies it will tell you the PUBLIC IP ADDRESS of the network that the computer you access it from is connected to it So if the PUBLIC IP ADDRESS can only direct Internet traffic to your network you need to be able to get from the router to the DVR itself We do this by a process called PORT FORWARDING In a nutshell you need to configure your router to forward the WEB PORT of the DVR 0085 if you followed our instructions in the NETWORK SETUP section to the PRIVATE IP ADDRESS of the DVR This has to be done in your router s PORT FORWARDING settings not in the DVR or your computer Routers are third party hardware and there are literally hundreds of different models out there thus unfortunately we cannot give you a step by step guide to how to configure yours However we have some resources regarding networking your DVR on our website at www swannsecurity com Also check out the site www portforward com for instructions on how to configure hundreds of routers for port forwarding Dynamic VS Static IP Addresses If your Internet service provider ISP provides your network with a DYNAMIC IP ADDRESS then your PUBLIC IP AD DRESS will keep changing usually any time you disconnect from and reconnect to the Internet However some ISP s cycle IP addresses eve
2. 25 O Li sn io Cansd posed ig You can configure the DVR to automatically send you email alerts when it detects an alarm event Please note that this function is not compatible with all email servers as the email the DVR sends is procedurally generated many email servers misidentify it as spam We recommend setting up a free webmail account with a compatible email provider such as Gmail which is compatible with the DVR s auto email system Step 1 In the DEVICES menu navigate to the ALARM submenu Step 2 Select EMAIL SETUP from the ALARM submenu Step 3 Here you ll need to enter all the required information about the email ac count that you would like the DVR to use when sending emails If you re unfamiliar with the proper values for any of these fields please contact your email provider or read their documentation to learn these values We are unable to offer any answers regarding this the values and settings can vary dramatically from one email provider to the next Note that highlighting a field and pressing SELECT twice will make a key board appear onscreen allowing you to enter alphanumeric characters Step 4 Once you ve entered all the required information the information in the fields should look something like the example shown left We stress that this is an example only the information you ll need to enter will vary depending on your email provider In this example the DVR
3. 3 Audio Input 4 Audio Output 9 10 11 12 13 14 8 Quad Mode Press to view all channels in quad mode 9 Rewind Press to rewind a recording press to move cursor left 10 Pause Press to pause a record ing During single display mode press to activate sequence mode AUTOSEQ must be set 11 Play Press to begin playing most recent recording 12 Fast forward Press to fast forward a recording press to move cursor right 13 Stop Press to stop a recording 456 9 5 USB Mouse port 6 USB port 7 LAN port 8 Alarm connections 15 16 17 18 19 14 Record Press to begin record ing Note will not function if the cameras are not activated in CAMERA SETUP AND RECORD SETUP 15 Up arrow Move cursor up in menus 16 Left arrow Move cursor left in menus 17 Down Press to move cursor down 18 Right arrow Press to move cursor right in menus 19 Select Press to select an op tion enter a sub menu 9 VGA connection 10 Power Connection Layout of Remote Control I 1 0 9 digit key pad 8 SELECT SEL Buttons 1 4 can be used to view channels 1 4 in indi Press to select an option enter a sub menu vidual display mode during recording and playback 0 9 can be used to input a password 9 RIGHT arrow 0 9 cannot be used for any other numeric field with a Press to move cursor right yellow pop up keypad 10 DOWN arrow 2 ALL Press to move cursor down Press to ac
4. Click to view the replay screen ae 5 an Click to view the setup on a ae X a gr ee 6 Logout Click to logout Click to to view quad view 7 Minimise Press to minimise screen 8 Close Press to close D9 Viewer 9 PTZ Control Pan Tilt Zoom controls 12 Volume Bar LEFT click and drag mouse from left to 10 Open Window Capture amp Record right to increase the DVR volume 13 Mute Click mute sound d Click to OPEN and CLOSE live view Click to capture image Click to start recording 32 D9 Viewer Replay In the REPLAY screen of the D9 Viewer you can search and playback footage recorded on your DVR The files are separated by channel and record mode 1 Click on a date in the calender to view files for that day Use the arrow buttons on each side of the month al amp F to go back one month or forward vad Th You should see a list of files under the FILE LIST heading If you don t see Re We Wee Tes n Se an any files LEFT click the button 237 8 23 39 3 i Z ao GBS HE SR Be g If you want to filter the list you can do so by selecting footage from one 10 1i 12 13 14 15 16 of the four channels or by choosing one of the two recording modes EI 18619 90 321 929 g 24 25 26 27 23 29 3 3E 1 2 2 LEFT click the ALL E drop down list to select a channel you want to view the files for fig 1 3 LEFT click the ALL TYPE drop down list to select the record mode you want to view the fi
5. Swann lug amp playsecurity Advanced security made easy DVR4 2500 4 Channel H 264 Digital Video Recorder Operating Instructions Before You Beg FCC Verification NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are de signed to provide reasonable protection against harmful interference in a residen tial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be deter mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help These devices comply with part 15 of the FCC Rules Operation is subject to the following two conditions 1 These devices may not cause harmful interference and 2 These devices must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Prohibition against eavesdropping Except for the operations
6. DVR and correctly configuring them is important to the ongoing smooth operation of the unit We ve made a quick list of what you can do here and will try to explain quickly what they all do and how you can set them quickly to achieve best results Channel In the same manner as in live view you can select whether or not channels will be recorded It s a good idea to set any channel which does not have an active camera attached to it to off so you don t fill up the HDD with blank footage which is no good to anyone OF F To stop a channel being recorded simply change the value in the CHANNEL drop down window ON from ON to OFF Likewise to re enable a channel for recording swap the value in the drop down menu back to ON By default all channels are set to ON Oo Note channels that are set to OFF will not be recorded but they can still be seen in live view unless of course you ve disabled them there too Changing Video Quality Resolution and setting the Audio ESOLUTION pi HDI cl The higher the quality selected the more detail will appear in your footage Best quality video takes up more BW BEST GOOD NORMAL space on your hard drive than normal quality ENABLE DISABLE The term Resolution refers to how many pixels essentially little dots make up the image your recording More pixels look better particularly when paired with a high Quality setting D1 is the highest Resolution availab
7. above to enter the ADMIN password in the ADMIN PASS WORD text field ADMINEASSWORDIN 5 LEFT click APPLY O 36 DLANA a Viewing Remotely Now that you have configured the DVR and your PC you can view your DVR over the internet The DVR can be viewed remotely over the internet using the DVR software on the CD included with the DVR or using a web browser preferably Internet Explorer You ll need to know the PUBLIC IP ADDRESS of your network P paclia Set ierer Windows Internet Explorer 210 9 10 115 85 Using Internet Explorer Fle ER Vew Fooie Took Hey 1 Open up Internet Explorer If you do not have Internet Explorer you can download it from the Microsoft website www microsoft com 2 In the address bar type HTTP followed by your PUBLIC IP ADDRESS a colon then your WEB PORT eg HTTP 210 9 10 115 85 and push ENTER See below to for more information regarding your IP address and WEB PORT Host Info In the HOST INFO screen you will see certain information regarding the DVR such as available hard drive space firm ware version and MAC address Daylight Saving Time The DVR can be set to anticipate daylight savings time This can be set to DEFAULT DVR determines DST or to CUS TOM you enter the date DST takes place Scroll over the dropdown list and LEFT click Select ON turn on DST LEFT click The next dropdown list below will become active Here you can choose to set DST or lea
8. bit versions of Windows not 64 bit the incompatibility is due mostly to incompatible drivers The Playback Interface Assuming that you ve used the default installation paths you can access the playback software by selecting the desktop icon named Playback Software or finding the program group of the same name in your Start Menu The default interface of the playback software is displayed to the right Opening Files Open the File menu and choose Open Local Folder Navigate to the USB drive you have backed up footage to and select the folder on that drive called RecordFile Playback Controls The playback controls are located in the menu named Play The Play Pause and Stop options work as their counterparts would on a DVD player Decrease Rate and Increase Rate work like fast forward and slow motion functions Use the Backward Frame and Forward Frame for precise control they will move back or forward the smallest amount possible the frame rate is determined by the settings used to record the video Use the Capture Picture function to save a single picture as a bitmap BMP file The Mute function will disable audio playback OSD refers to the on screen display 27 Installing DVR Software Installing the DVR software For the best results when using a PC to access the DVR use the included software which came on the mini CD included with your DVR This software is compatibl
9. choosing the number of DATA BITS to form a packet This value must be matched to the required value for your camera system Simply enter the camera systems preferred value into the drop down mentu 6 Stop Bit 5 Each packet of data sent needs either one or two stop bits attached to the end to tell the camera system when a packet ends and a new one begins This should be matched to the requirements of the PTZ camera system Choose 1 or 2 as required for your PTZ camera system Parity ODD A parity check is a control bit a 1 or a 0 sent after each packet of data to verify that EVEN no mistakes have been made in sending that packet of data The mode must again i i match the type and model of PTZ camera being used MARK SPACE Cruise Mode Cruise mode will instruct the connected PTZ camera to cruise between set view ing angles Thus the camera will continually and autonomously move between viewing positions which you can program see next page You ll be able to define the points the camera cruises between and how long it will spend on each one Address As there is only one RS485 port and multiple PTZ systems can be connected to the DVR if required each one needs its own address Again this value is matched to the camera that the user wants to be controlled on that channel So usually the camera operating on channel 2 would have its PTZ address entered in the space for channel 2 Regarding Pelco P Pro
10. chose RED ALARM GREEN NORMAL WHITE NO RECORD vil Scroll over then LEFT click FR beside the COPY viii You will see a dropdown list with SUN MON TUE WED THU FRI amp SAT SUN z ALL ix Scroll over the day you want to copy the schedule FROM x LEFT click xi Scroll over then LEFT click TD beside the SETTO MON SUN xii This time the dropdown list will include an ALL option includ 77 JF MON ing all the days of the week listed above Scroll over the day A you want to copy the schedule TO Selecting ALL will copy the WES TUE schedule to all the other days of the week THU WES xiii LEFT click xv After you have chosen the day you want to copy from and the FRI THU day you want to copy to scroll over amp click the cae button SAT FRI 34 Viewer continued Alarm In the alarm screen you can change settings for motion detection 1 Motion Detection Status i Scroll over the dropdown list and LEFT click OFF r ii Select ON to switch motion detection on for that channel Selecting OFF will turn motion detec tion OFF for that channel ON O iii LEFT click OFF 2 Motion Detection Sensitivity i Scroll over the dropdown list and LEFT click NORMAL T ii Select the sensivity level you want for that channels motion detection LOW NORMAL HIGH amp HIGHEST HIGHEST iii LEFT click HIGH NORMAL LOWY 3 Motion Detection Area Setup i Scroll over the button and LEFT cl
11. conve nient for quickly looking through files to find a specific time date or event it does mean that you ll spend more time fast forwarding to get to the specific part of a record ing that you want go to the first file on the list go to the previous file on the list In addition larger chunk sizes increase the size of the in dividual files dramatically This can be a concern if you are trying to back up multiple events to a smaller USB flash drive If the size of your recordings is a concern then use a smaller Chunk Size setting go to the next file on the list LASI go to the last file on the list 18 acking up Footage Backing up a file First insert a USB flash drive into the USB port on the back of the DVR Note that inserting a flash drive into the mouse port will not work correctly e Make sure there are no files on the USB flash drive that you wish to keep as data already on the drive may be lost e Highlight the BAK check boxes which correspond to the recordings that you wish to backup and left click or press select Ra e You can backup multiple recordings at once as long as their cumulative size will fit on the USB flash drive you have inserted into the DVR e Highlight the MAE button and left click or press select to start the backup process Note Backing up footage is not an instant process Copying the may be a time consuming process and can take up to as long as the half the time of the r
12. highlight the password field that you would like to change e Using the popup numerical pad which appears enter the password of your choice It almost goes without saying but we re going to say it twice choose something you ll remember e To protect against a mistake at this point which would lock you out of your DVR you ll need to enter the password again in the CONFIRM box immediately next to the USER or ADMIN PASSWORD field NOTE The default password to the DVR is 123456 If you lose or forget your password thus locking yourself out of the DVR you ll need to contact Swann Technical Support Our number is on the back of this booklet However we strongly advise that you choose a password you ll remember It ll save grief later lo change the LANGUAGE setting SYSTEM LANGUAGE ENGLISH e Open the LANGUAGE submenu It is located in the SYSTEM menu e Using the mouse or the arrow buttons select the drop down menu of languages e Choose the language that best suits your needs e Confirm your choice by pressing select or left clicking the option A Note on Languages Unless you really want to change the language of the DVR menus stay away from this setting Having the menus in a foreign language can make it difficult to get back to the menu to put the setting back to the right one Having said that if you do change it by mistake or the DVR is in a foreign language when you get it in the main menu select the icon in
13. in or out here Zooming in will increase the size of objects in view at the expense of reducing the field of view You may need to adjust focus when using the ZOOM function CRUISE SETUP Adjusts the focal plane of the lens If an image is blurry try adjusting the focus To best set the focus move one direction until things become clear and then blurry again Move back and forth until you find sharp focus 5 IRIS Controls how much light gets into the camera If things look too bright or white lower the IRIS value If things are too dark or black raise the IRIS value Many cam eras do this automatically 6 CRUISE SET Open the CRUISE SETUP window see below 7 EXIT Leaves the PTZ SETUP menu Onscreen PTZ Controls To setup CRUISE MODE you ll need to define POINTS for each CHT i oh channel with a PTZ camera you want to cruise A POINT is one TOTAL W place that the camera needs to move to on its loop To set a point i Move the camera to the desired position using the arrows CUR POINT Of Hit the SET button i e The point will be saved Its name will be one digit higher than the previous point For easy cruise setup define your points in the order you want the camera to STOP TIME Oa GOTO SEI CLEAN The GOTO button will take the camera back to a predefined point The CLEAN button will remove all your defined points SAVE EXIT When you ve set your points select SAVE then EXIT
14. instruction manual Once you ve got this let s dive into configuring the PTZ settings You ll find them in the PTZ submenu located in the DEVICES menu Protocol It is important to use the correct protocol for the PTZ system being used this will P E L G 1 be explicitly stated somewhere in the PTZ cameras documentation The DVR4 2500 supports Pelco D and Pelco P make sure any PTZ cameras you connect to the DVR use one of these two protocols and select the most appropriate protocol for your system here Baud Rate A baud rate is a measure of speed of information transfer in symbols per second So for example a COM port on a computer which communicates at 9 6kbps would have a baud rate of 9600 each symbol in this case is a single bit of data If this sounds a little complex then yes actually it is The good news is you just need to find out your PTZ camera s preffered Baud Rate it will be stated in the documenta 4 A 0 0 tion and set the DVR s Baud Rate to match 23 PTZ continued l Bit Settings There are several bit settings to configure again these must match the required settings for the camera system Consult the camera documentation to learn these values Data Bit A DATA BIT is one part of a set of data sent to the camera to tell it which way to point Some PTZ cameras like very short packets of information others require longer packets of information at a time 7 We can set this by
15. is to manually enter the same information for each channel individually The other option is to choose ALL from the CHANNEL drop down menu Selecting this will apply the settings in the schedule to all channels on the DVR If you want to set a base schedule for all channels and then configure them individually select ALL set your basic schedule and then fine tune channels one at a time Changing the ALL schedule will overwrite any schedule already set for individual channels Record Mode The DVR schedule can be set to record using three different record modes ALARM Will record only when motion is detected or an external alarm has been triggered if you have not attached an alarm system to the DVR then this function will relate to the motion detection function only GENERAL Will record based on the general settings on the DVR either constantly or when motion is detected depending on your motion detection settings NO RECORD As the name suggests the DVR will not record To set the schedule HANNE CH e Scroll over one of the record mode check boxes or highlight one using the arrow buttons SRW SEs Sse Left click or press select Using the mouse or the arrow buttons navigate tod H the box on the schedule which represents the hour jatii you want to change the recording mode for FRI e When using the arrow buttons the selected box will Fi have a green underline to mark which one you have ant TTEA currently se
16. lose your settings ZZ Setting the Time 1 Open the DATE TIME menu located in the SYSTEM menu 2 By using the mouse or the arrow buttons navigate to the numeric time display and left click or press select 3 The first digit see example to the right will now be highlighted for editing 4 Using the pop up keypad use the mouse of the arrow buttons to select the digit that you want Left click or press select to choose a digit 5 Confirm your selection by highlighting and pressing select or left clicking with the mouse the ENTER button Pa The time and date settings are not lost when the DVR is turned off or unplugged from power There is a small battery within the DVR which powers the clock and the BIOS of the DVR whilst power is not connected This battery usually lasts quite a long time months to a charge If the DVR is unplugged for an extended period the battery s charge might run out and you may lose some of your saved settings PTZ stands for Pan Tilt Zoom and is the basic control method for attaching movable cameras to your DVR There are a few variables and options that you can set from this menu We ve compiled a short list of what these values are and what they mean however the only important thing to do is to configure the PTZ settings in the DVR as required by your camera or camera mounting system You ll need a list of the technical specifications for your camera usually located in the main
17. make sure that the HDD Status status of the currently installed hard drive hard drive HDD options are correctly set Think If the hard drive is not installed properly you will see a message of it like inserting a really really long tape that saying NO DISK FOUND Hopefully though it will say OK The live you don t have to rewind view screen will display the i icon on the bottom of the top left of the screen if the hard drive is not installed If you re having All the options we re configuring here you ll problems with this have a look at the steps for changing the hard find in the HDD SETUP submenu drive on page 39 The HDD SETUP screen will show you TOTAL SPACE Total size of the hard drive currently installed FREE SPACE Total amount of freespace available on the hard drive currently installed USEABLE REC TIME Free space currently available in hours Additionally there are some options that need to be configured Here s a quick rundown of what s what OVERWRITE When set to ENABLE the DVR will record over the oldest files on the hard drive This is the default Gs aN N 08 ENABLE setting and probably the most preferable as the DVR will always be able to record events as DISABLE they happen However it does mean that you ll WAR need to get important events off the HDD before HDD FORMAT USB Fi they re overwritten If overwrite is set to DISABLE the DVR will stop recording once the DVR is full
18. or left click 3 Use left and right or the mouse to select the digit s you want to change 4 Using the up and down arrows buttons change the date and time to the correct values 5 If using the remote front panel controls press select to confirm an entry 6 Confirm your changes by selecting APPLY Selecting Time amp Date formats and Time Zone Choosing the right time amp date format and the correct time zone can save you a lot of time hassles and confusion later on So let s get them set up right from the beginning TIME FORMAT Choose between 12 hour time eg 3 00 PM and 24 hour time 15 00 Both have their advantages and disadvantages so choose whichever works for you a JATE FORMAT MAP DIN TY DATE FORMAT Different countries have different formats for their dates Some would represent the 25th of Feburary 2009 as 02 25 2009 TIME FORMAT whilst others would write it as 25 02 2009 Some even start with the year 2009 02 25 Simply chose the format which is standard in your area TIME ZONE Particularly important if you re networking your DVR so it knows how different the time is where the DVR is and where you might be accessing it trom Choose the time zone of your particular locality Daylight Savings Time Setting the Daylight Savings settings correctly will ensure that when daylight savings commences or ends in your locality that the DVR will automatically update its time settings to stay synchronised wit
19. specific channel or record mode Here 900 00 00 you can also back up files to a USB flash drive UU UT 24 To filter by the channel on which the recording came from e Using the mouse or the arrow buttons highlight the SWITCH CHN drop down menu and left click or press select e Choose from channels 1 through 4 or QUAD if you wish to see all 1 recordings IYPE A LL e You will see a list of all recordings from the channel s you have chosen To filter by recording mode e Use the mouse or the arrow buttons to highlight the TYPE drop down menu and left click or press select Choose from NORMAL ALARM or ALL You will see all recordings from the channel s you have chosen in that recording mode The FILE LIST screen will show the channel the start amp end time size and record mode of the file The final column labeled BAK is the back up check box GH Bi lE ITPE BARK Playing back Recordings Ae T eee 8 eee e Using the mouse or the arrow buttons highlight the re Pem E Errar er ee ee cording you wish to view and left click or press select Fil i ic i i i Ti You will be taken to the playback window To exit playback and return to the FILE LIST screen right click or use the arrow buttons to select the menu icon and press select 14 277 38 14 30 277 78 27M Alarm A Note on Chunk Size The longer you set the Chunk Size to be the fewer files you ll see if you enter the FILE LIST Whilst this is
20. the bottom right then in the SYSTEM menu LANGUAGES is the icon in the bottom left That will bring you to the drop down menu where you can change languages The SYSTEM menu is where most of the advanced settings for the DVR hide out Most of the time there isn t much you ll need to change here However a few settings might need tweaking from time to time so here s a quick rundown of what s what Auto Maintain To maintain the operational integrity of the DVR it is suggested that it be rebooted periodically In much the same way that a computer can become unstable if left on for an extremely long time the DVR can become unstable It is strongly suggested that the DVR be rebooted at least once per month However as this can be a hassle particularly if the DVR is stashed away somewhere inconvenient you can set the DVR up to reboot itself To configure the AUTO REBOOT feature e Enter the SYSTEM MAINTAIN submenu located in the SYSTEM menu e Using the arrow buttons or the mouse highlight the AUTO MAINTAIN drop down menu e Change the value to ON and confirm by left clicking or pressing SELECT You will see several new fields pop up being the AUTO REBOOT frequency settings The first thing you ll need to choose is how often you d like the DVR to reboot itself You can choose between EVERY DAY EVERY WEEK and EVERY MONTH To select the AUTO REBOOT frequency AUTO REBOOT EVERY DAY e Using the mouse or the arrow buttons highlight th
21. 352x240 PAL D1 704 x 576 HD1 704 x 288 CIF 352 x 288 NTSC 30fps D1 60fps HD1 120fps CIF PAL 25tps D1 50fps Hd1 100tps CIF Manual Motion Schedule Sensor Triplex SATA Up to 1TB Yes RJ45 TCP IP DDNS Yes DC12V 12 4 x 8 9 x 2 4 A lbs 2Kg USB to Flash Drive 1 x USB 1 x InfraRed Controller 2 xX AAA ACH Alarm Inputs 1 CH Output 4 42 Addendum Access via Mobile Devices The DVR4 2500 supports access from mobile devices such as mobile phones with Windows CE as their operating system as well as the increasingly popular iPhone To correctly configure your DVR for remote access via a mobile device or indeed any remote access it is important to have your network and Internet connection configured correctly Typically this is matter of forwarding ports from your router to specific devices in this case your DVR EB UW N Setting up the DVR for Mobile Access Enter the Main Menu Navigate to Devices Select Mobile Enter a USERNAME and PASSWORD for mobile access This may be the same or different to your regular password depending on your security needs We suggest using a different password for mobile access but something that you ll remember Choose a PORT for remote access This port will need to be properly forwarded from your router to ensure maximum bandwidth for sending footage Accessing the DVR4 2500 from a Mobile device running Windows CE You ll need t
22. Device setup on the DVR Choose a channel from 1 through 4 as mobile devices have limited bandwidth the DVR4 2500 will only stream one channel at a time To choose another channel reconnect As the software is designed to function with multiple DVR systems it will display up to 16 channels only four of which will interface with the DVR4 2500 Then click Connect Standard playback controls and PTZ features if applicable are located across the bottom of the playback window Accessing the DVR4 2500 via an iPhone Go to the iTunes store and search for an application called APlayer Download and install this app Run APlayer Press the button labeled Settings In the space provided enter the Public IP address of your DVR In the next space enter the mobile port number Finally enter your username and password and choose PLAY icon to connect The controls are presented as a control bar at the bottom of frame and act in much the same way as their counterparts on the DVR itself Information Swann Communications USA Inc Swann Communications PTY LTD 12636 Clark Street Building 4 650 Church Street Santa Fe Springs CA 90670 Richmond Victoria 3121 USA Australia Limited Warranty Terms amp Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from it s original purchase date You must present your receipt as proof of date of purchase for war
23. Whilst you won t lose old footage you run the risk of missing new events as they happen Be sure you want to do this before selecting it FREE SPACE 128G USEABLE REC TIME 7 6Hour HDD FORMAT Formatting the HDD will erase all data i e foot age which is stored on it and re create the FAT file allocation table OVER RITE ENAHLE amp HDD FORMAI USE FORMAT There are some times when using the format op tion is very useful For example if the value dis DEFAULT APPLY EXIT played in TOTAL SPACE is not correct for the HDD you ve installed or the DVR is displaying errors when trying to write to the hard drive then a for mat might fix the problem Warning Additionally if you have a USB flash drive con nected to the DVR you can format that too This will also erase all the data on the drive but make AAeAV EKAS Lar Mavae elm a e me aT RA the flash drive compatible with the DVR for back ing up footage To do this click the USB FORMAT f button and click OK OK CANCEL 10 After making changes to the settings press click the APPLY button All data will be erased are Setting the Time amp Date It s important to set the Time amp Date before recording footage That way when you search for events they ll be listed in the right order and display when they were recorded To set the Time and Date U8 13 2009 1 Go to the TIME AND DATE submenu 2 Highlight the current numeric field and press select
24. again and note down the IP ADDRESS of the DVR This is the LOCAL IP ADDRESS for the DVR and we ll need it later for configuring the local network if you re connecting to the DVR via your PC What is an IP ADDRESS An IP ADDRESS is something like the address of your house Whilst the address of you house allows traveller s to find your house on the road network an IP ADDRESS allows devices to find one an other over an electronic network There are two types of IP ADRRESS PUBLIC IP ADDRESSES and PRIVATE IP ADDRESSES See page 38 for more information about IP addresses For now just remember that the IP address located here is the PRIVATE IP ADDRESS In the NETWORK SETUP menu accessed through the MAIN MENU locate the WEB PORT field By default this will read 00080 We want to change this value to 00085 Select the WEB PORT number and select by left clicking or pressing select Using the popup keypad change this value from 00080 to 00085 Make a note of the MEDIA PORT value as we will need it later Be default this will be 09000 If you have prob lems with the DVR on your network port 09000 might be in conflict If this occurs try changing the port number Static IP amp PPPOE Setup DVR unit We strongly recommend only advanced users with network knowledge setup the DVR using a Static IP amp PPPOE settings If you are unable to implement a DHCP network due to incompatible hardware or software and you are not famili
25. alalercye Network For users with minimal network knowledge it is best to use the DHCP when setting the DVR to view remotely Note These settings should already being configured using the DVR See Network Setup on page 35 1 Network Type i Scroll over the dropdown list and LEFT click DHCF w li Select DHCP to setup the DVR amp view it remotely l iii LEFT click iv Logout and log back in Setting Here you can set the location where files will be saved assign an admin amp user password and set up daylight savings time File Save Path 1 Scroll over amp LEFT click the L button i 2 Select the location where you want to store saved files a tans 3 LEFT click OK Srann ian zl inet Password Enable The password can restrict unauthorized users from accessing the DVR either by restricting them to enter the menu on the DVR or from logging in remotely 1 Scroll over the drop down list and left click 2 Select ON to set up a password for the DVR OFF T 3 Left click You will see four text fields become active one for USER password one for ADMIN ON password and the other two for verifying the passwords you input OFF 1 LEFT click on the USER PASSWORD text field 2 Type in your password Note be sure to delete the default password already USERPASSWORDI in the text field 3 Now confirm your password by retyping it in the RE ENTER field n 4 Follow the steps
26. ality of the DVR the function of some buttons may be immediately obvious These buttons are also located on the front panel of the DVR should the remote control not be close at hand e Main Menu To access the main menu push the MENU button on the remote or front panel Or if you re using a mouse RIGHT click and the pop up menu below will appear Click MAIN MENU VIDEO SEARCH Te OI ART RECORD SUF KECOH START CRUISE You may find it easier navigating through the DVR menus using the mouse Simply scroll over the settings button you want to view and click the LEFT mouse button Alternatively you can navigate these options us ing the UP DOWN LEFT amp RIGHT buttons on the DVR front panel or the remote control The currently selected option will be magnified and have a light blue outline In this example the CAMERA submenu is selected whilst the mouse cursor is over it CAMERA RECORD NET FORK To confirm a choice simply left Ea click or press SELECT whilst the option is highlighted SEARCH DEVICES rey ey Z Camera litle Image Color To exit the main menu press the MENU button on the remote or front panel or click the RIGHT mouse but ton This will take you back to the live view Hard drive Setup What s this No Disk F ound Unlike a VCR which records to a tape your DVR records footage to the internal hard ie HDD STATUS Therefore it s an important first step when configuring your DVR to
27. annel in question will still be recorded and you ll see it as normal in playback mode In the nearby DISPLAY TIME drop down menu you can select whether you want to see the time displayed on the channel in either live viewing mode or when recording The time will always be recorded in the event list and in the footage s meta data which you can get access to later this simply changes whether or not you see it in the main view screen DISPLAY TIME WHILE IN LIVE VIEW ON DISPLAY TIME WHILE RECORDING ON Auto Sequence When AUTOSEQ automatic sequencing mode is engaged the DVR will automatically cycle through all available channels displaying each in turn expanded to fill the entire screen In the AUTOSEQ drop down menu you can select how long you d like each channel to appear as well as the ALL view mode Each can be configured individually so you can fine tune exactly how long you d like each channel to be visible for APPLY EX Remember that channels without cameras attached will still be displayed unless you ve set them to be OFF in live viewing mode see above After making changes to the settings press click the APPLY button 13 In the RECORD SETUP submenu you can choose which channels will be active during recording change the recording quality enable amp disable audio select record more and Chunk Size the maximum size of each recorded file This submenu contains many of the most important settings on the
28. ar with advanced networking protocols we suggest talking to a professional Your local computer store will have people very familiar with networking technologies so talk to them or to the folks who installed your network 30 tarting D9 Viewer Opening D9 PC viewer For the best results when accessing your DVR via REMOTE ACCESS or a LAN use the included software The remote view ing playback software is called D9 VIEWER The interface and functionality of the software is quite similar to the interface and functionality of the DVR There are however some notable differences We will go through using and configuring the D9 VIEWER software over the next few pages Again we must stress that this software is compatible only with 32 bit Windows operating systems If you are using another operating system there is the possibility of using a Windows emulator to run the DVR software however we cannot guarantee that this will work and do not support attempting it We mention it only for intermediate to advanced computer users who will be familiar with what this entails already Opening D9 PC viewer e On your PC click on START gt ALL PROGRAMS PROGRAMS Gadd ee oe es F mg ere ee al ee TUF ee e Find D9 VIEWER and click D9 VIEWER in the D9 VIEWER folder e You will see a login screen open h imuna ani mmi Note the DVR must be connected through a network using the network cable before configuring Note
29. e AUTO l REBOOT frequency drop down menu Choose the frequency that best suits your needs We suggest weekly or monthly rebooting as being sufficient however if your DVR s performance is unstable try increasing the reboot frequency To select the AUTO REBOOT time Depending on your AUTO REBOOT frequency setting you will be presented with different options for specifically timing when your DVR reboots In the case of daily rebooting enter the time of day you d like the DVR to reboot in the numerical field SYSTEM UPDATE LOM DEFAN If you choose weekly rebooting you ll need to select the day of the week from MON through SUN and the time that you d like the DVR to reboot If you chose monthly rebooting you can choose the date of the month that you d like the DVR to reboot and then the time on that date Note that if you chose monthly rebooting and you enter the 31st as the date you d like the DVR to reboot there are several months of the year that don t have a 31st day It is suggested that this date be avoided for that reason ATO HEHREN EVERY SEER EVERT MONTH i BTS ERM UPDATE LOAL CREP AULT When the DVR is rebooted no settings will be lost and it will automatically resume its recording mode and schedule without alteration The reboot primarily refreshes the software and gives the hardware a moment of time out aiding the ongoing smooth functionality of the DVR It will not
30. e with Windows based computers only and will not run under operating systems such as Mac OS or Linux Also the software will not operate correctly on 64 bit Windows systems 64 bit architecture is very new in the comput ing world and is not backwards compatible with all 32 bit devices and drivers Use a 32 bit version of Windows 1 Insert the mini CD into a CD DVD ROM drive on your computer 2 If your CD DVD ROM drive does not auto run the CD click MY COMPUTER click on the drive the CD is in and double click on the D9 VIEWER DBG ENG EXE file Es ete Pirmi Es el eee LF eee he er ee Gere be oe pon pi ee eee ite ee Se ree 2 Cer ee bria Lal Tee ee ee y ee ee er ee bes i ee E AT a A a e aT p ee iei pha Mi S o E 5 Select the destination on your PC hard drive of the software files Click NEXT to have them stored to the default location CT EL big T De A i Wia i ie meh E mjr een i Ei re rar bee eee Sea mae eas mm em Re Hea mS a E pae ated by lege F aime a pant z 6 Click NEXT 7 The installation is now complete Click FINISH 28 Configuring ActiveX You may need to change the security settings on your PC to be able to view the DVR remotely If you are having trouble viewing your DVR remotely and are getting messages regarding active X controls the following instructions may help Changing Security Setting
31. echnology is susceptible to interference the static and image distortion common to wireless systems is often enough to trigger the motion detection inadvertently As a result we strongly advise against using analog wireless cameras with any of our motion sensitive recording equipment and advise the use of hard wired cameras If you simply must use wireless technology we strongly advise using digital wireless technology as this technology is much more resistant to interference from other wireless equipment and environmental causes Password Setup The system password allows you to protect the DVR s settings amp recording Without the password the DVR menu can not be accessed We strongly advise that you set a password as soon as possible to prevent unauthorized access to the DVR either locally or remotely It is this same password can must be entered for remote viewing ee e20 2 CONFI To set your PASSWORD d e Open the PASSWORD submenu located in the SYSTEM menu eee e Using the mouse or the arrow buttons highlight the PASSWORD ENABLE drop down menu and change the value to ON e Two new options will pop up USER PASSWORD and ADMIN PASSWORD e The USER PASSWORD will grant access to the DVR and the footage stored on it The ADMIN PASSWORD is required to change settings the record modes and schedule or to change other important aspects of the functionality of the DVR e Using the arrow buttons or the mouse
32. ecordings you wish to backup typically about 1 6th the time For example if you wanted to backup one hour s footage from two cameras allow up to an hour for the backup procedure to be executed Aotion Detection If the DVR was to record constantly you d wind up with hours and hours of footage to sift through with nothing happening Thus you can configure the DVR to only record a channel when it detects motion Each channel has individual motion detection setting This can be set to ON OFF Whilst motion detection is set to OFF the DVR will record by default Turning motion detection ON will actually stop the DVR recording until it detects motion In addition you can also adjust the motion sensitivity level and set the motion detection area This is important as in some areas you may need a more touchy motion sensitivity than others We ll cover this in a little more detail as we get to how to configure them To turn MOTION DETECTION ON and OFF om e Open the MOTION DETECTION submenu located in the DEVICES menu e Locate the STATUS drop down menu for the channel you want to change fasias the motion detection setting for e Using the arrow buttons or the mouse highlight the drop down menu and press select or left click e Choose the setting you want Motion Detection Sensitivity 7 There are four levels of motion detection sensitivity 1 being the least sensitive and 4 being the most ae sensitive To find the right value fo
33. esolution amp quality turn on or off the audio select a record mode and set up the record schedule Most of the options that you will find here operate in exactly the same manner as on your DVR However note that as this software can be used to control a few different models of DVR that occasionally an option will be displayed which has no effect on your DVR Don t worry about these settings they won t interfere with the operation of your DVR 2 Resolution amp Quality Scroll over amp LEFT click to highlight a button to set the QUALITY BEST FINE or NORMAL 3 Audio i Scroll over the dropdown list and LEFT click ii Select ON to switch audio for all channels Selecting OFF will turn audio off 4 Record Mode i Scroll over the dropdown list and LEFT click ii Select ON to switch recording on for that channel Selecting OFF will turn recording OFF TIMER RECORD POWER UP 5 Schedule i Scroll over the SCreDuLe button and LEFT click li You will see a new schedule open It will include 24 columns from 0 23 each presenting an hour of the day and 7 rows for each day of the week Each box representing and hour in the week iii Scroll over the ZEE button and LEFT click iv Scroll over amp LEFT click the channel you want to set the schedule for in the dropdown list v Scroll over amp LEFT click a record mode vi Scroll over amp LEFT click the boxes to set the hours to the record mode you
34. f you d like all days to operate on the same schedule choose ALL from the second drop down menu Then using the arrow buttons or the mouse highlight the COPY button and left click or press select The schedule for the selected day will be copied to the day s you have selected NO RECORD Note Click the UP amp DOWN arrow on the scrollbar to scroll up amp down to view oath all the days in the list it won t autoscroll when using the mouse DEFAULT APPLY EXIT Chunk Size Chunk Size is a measurement of how long the DVR will record for before splitting the output file into discreet units Chunks are something like the scene numbers on a DVD though the video is broken up into separate units it will still play through as one continuous movie unless interrupted by the schedule or motion detection turning the recording on or off The right settings for you depend on a number of factors Larger Chunk Sizes use slightly less space on the HDD and keep related events together Also larger Pack Times make navigating through the File List a bit easier Smaller Chunk Sizes are more resistant to file corruption and make backing up slightly quicker If you don t want to worry about setting Chunk Size you can leave it on the default value it will make little difference to the day to day running of the DVR To set the CHUNK SIZE e Scroll over the CHUNK SIZE drop down menu then LEFT click or press select e You will see a drop down me
35. figuring the Camera Display In the DISPLAY SETUP screen you can name each channel select the position of each channel name adjust the color set up for each channel switch the channels on amp off in live view display time in live vew amp recording and set time for auto sequence Naming Channels If the names CH1 CH2 and so on seem a little dull then feel free to rename them UPLEFI To do so select the CHANNEL NAME option from the menu Use the mouse or arrow keys to select letter by letter the name you want for the channel Select each letter by left clicking or using the icon The AIG icon will change the letter board from upper to lower case and vice versa Name Position Does the name of the channel for Front Door neatly obscure the exact spot on the screen where a visitor intruder s face appears Don t panic You can also configure where the name of the channel appears on the screen Find the drop down menu which by default will display Hai a3 Highlight the drop down menu and select the position on the channel s display you d like the title to appear You have four options equating to the four corners of the channel s display window UPLEFT The upper left hand corner of the channel s display DOWNLEFT The lower left hand corner of the channel s display UPRIGHT The upper right hand corner of the channel s display DOWNRIGHT The lower right hand corner of the channel s display 12 After mak
36. h the actual time Enable or disable daylight savings time DST by selecting ON or OFF from the DST drop down menu Once you ve turned DST you ll need to set the appropriate ON DST MODE DEFAULI DST MODE from the additional drop down menu which will appear Select the appropriate option If you choose CUSTOM you will be asked to configure the DST MODE to suit the needs and requirements of your locality see next page for de tails After making changes to the settings press click the APPLY button 11 Setting the Time continued Configuring custom DST MODE STARTTIME 2 00 A M TST C SUNDAY JAN pan Time 7 00 A Wee SUNDAY JAK As the standards for daylight savings differ from country to coun try and often state to state you might need to manually tell the DVR exactly when it commences and ends in your locality SIARIT IME 2 00 AM 15 PEEK SUNDAY JAN To do this we need to configure the settings in the DST MODE BOT ZOU A M 151 WEEK gs SUNDAT CUSTOM submenu DEFAULT APPLY E First select the appropriate week from the drop down menu which lists the 1ST WEEK 2ND WEEK and so on that DST commecnces in your region Then select the appropriate month from the drop down menu listing months Repeat these steps for the week and month that daylight savings ends Once configured your DVR will automatically adjust the time settings when daylight savings begins and ends without you having to change anything Con
37. has been configured to send email via G mail a free web based email service which is at the time of writing compatible with the DVR s auto email system to an address at Yahoo mail Step 5 Once all your information has been entered choose APPLY to save your settings Once they are successfully saved you should see the message Saved Successfully as shown to the left Choose EXIT to return to the live viewing screen Tips and Tricks We strongly suggest testing the email setup once it is configured This simply involves triggering an alarm event via external alarm sensors or the motion detection feature Installing the Playback Software To install the playback software locate the file on the included CD named PlaybackSetup_2 3 0 4 exe Note that the numbers on the end may change particularly if you ve downloaded an updated version as we are constantly making updates and improvements to our software Run this setup file Follow the installation prompts you ll be asked where you d like to install the software and the shortcuts to access it We suggest that the default options are usually the best choice only change these if you have a very specific idea about where you want the software to be installed Once you ve made these choices simply wait while the installation is processed NOTE This software is compatible with Windows operating systems only XP and more recent versions Also it will only operate on 32
38. he grid you can toggle motion detection ON or OFF in that location Areas marked by red boxes will be sensitive to motion those not marked will not be SE Le s fe Ta LL Ba o F z r l AC a In this example the entire motion area activated This example shows the same image but the top left side Movement anywhere in the screen will trigger the motion of the motion area is not activated Movement in this area detection will not trigger the motion detection A Note on Motion Detection The way that the DVR looks for motion is quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light being turned on or off a lightning flash or even the sun coming out momentarily on a cloudy day might be enough to trigger the motion detection on the DVR However as these events last only a moment and are relatively rare they will only create a few very short redundant clips which will not take up too much space or pose a problem with scanning through footage This method of motion detection can however become problematic when using wireless cameras As wireless t
39. he mini CD which came with the DVR4 2500 as that contains the software you ll need to install on the Windows CE based mobile ile Zz WON HDNRW It 12 OA EA Insert the mini CD into your computer Attach your mobile device to your computer Depending on your specific mobile device it may be connected via USB Bluetooth FireWire or other method If you re unsure consult your mobile device manufacturer s documentation Locate the file on the mini CD called AMPLAYERSETUP EXE It is located in the folder called Mobile ActiveX Windows Copy AMPLAYERSETUP EXE to the PROGRAMS folder on your mobile device Disconnect the mobile device from your computer Remember to use the Safely Remove Hardware option if applicable Using your mobile device execute the AMPLAYERSETUP EXE file Follow the prompts to complete the installation Once installation is complete open the Start Menu Run the program called QQeye Near the top of the main interface there is a button labelled Setting Click this button Here you ll need to enter the relevant information for connecting to your DVR These are Your username and password Specifically these are the ones entered in the Setting up the DVR for Mobile Access above Server address If your ISP provides static IP addresses then the server address you ll need is your public IP address The port that the DVR has been configured to use for mobile access Again this is the port that you selected in the Mobile
40. ick ii You will see a small motion detection setup window open fig 1 The red boxes indicate motion detection is active for that area iii Scroll over the red boxes amp LEFT click to turn off motion detection The box will change to black motion detection is now off for that box Note clicking the E button will turn the whole motion detection area that is currently on off iv After you have setup the area for motion detection click the _ canrm button See page 20 for more information about MOTION DETECTION 4 Video Loss HDD Space HDD Loss i Scroll over the dropdown list and LEFT click O FF ii Select ON to switch the function ON for that channel Selecting OFF will turn the function OFF for iii LEFT click Video Loss Setting this to ON will activate the buzzer when a camera has been disconnected VIDEO LOSS will also be displayed on the display If it is set to OFF you will only see the VIDEO LOSS displayed but the alarm will not sound HDD Space Setting this to ON will activate the buzzer when the hard drive in the DVR is running out of storage space No alarm will sound if it is set to OFF HDD Loss Setting this to ON will activate the buzzer when there is no hard drive detected or if the hard drive is not formatted You will also see a small H on the display screen Setting this to OFF will only show the H on the display but the buzzer will not sound 35 DLs W am Ceolal
41. if you are trying to access your DVR from a location outside of your network you will need to know your PUBLIC IP ADDRESS If you don t know your PUBLIC IP ADDRESS go to www whatismyip com You will need to access this site from a computer which is on the same network as your DVR Input the IP address you get from the WHATISMYIP website in the HOST NAME field when logging into the DxClient or in the address bar when accessing the using Internet Explorer Consult page 37 for more information regarding PRIVATE IP ADDRESSES and PUBLIC IP ADDRESSES Login 1 In the USER LOGIN window type in the following information USER LOGIN Host name PRIVATE IP ADDRESS eg 192 168 1 100 pacomess 192105 1 00 Host port HTTP PORT eg 00085 Menara E Password ADMIN PASSWORD eg 123456 ae ssid Note the default setting for the DVR password is OFF If no password is set LEFT click LOGIN LOGIN RESET 2 LEFT click LOGIN You should now see the camera aisplay ON YOURE now Note you may need to reboot the DVR if you haven t already done so after changes these If you are getting a warning message saying LOGIN settings FAILED go to the NETWORK SETUP screen on the DVR to confirm you have the correct information 31 ec Ls te dl 1 Channel Name 11 Single Quad View Buttons 2 Date amp Time Click to change between single and quad viewing mode 3 Live Click to view live view screen 4 Replay
42. ing changes to the settings press click the APPLY button Color Setup COLOR SETUP You can fine tune the look of each channel individually by adjusting l the HUE BRIGHT brightness CONTRAST and SATURATION values giii for each channel BRIGHI GONIT RAS SATURAT LON F This is useful if peculiar lighting conditions a non standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted or over or under exposed DEFAULT APPLY EXII HUE Changes the color mix of the frame this can have very dramatic results BRIGHT Changes how light all tones in the image appear CONTRAST Increases the difference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality SATURATION Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality Live Monitoring something that you d rather keep private secret unknown to the casual observer No problems You can alter which channels appear when in live viewing mode and which ones appear later on DN To do so is simple simply locate the DISPLAY drop down menu it only contains two options OFF ON or OFF Simply change the value to OFF and that channel will now appear to be blank in live viewing mode Images on the ch
43. l or move over the digits on the keypad amp left click or press select to input the date Note the first two digits of the year 2 amp 0 cannot be changed 3 Highlight the button and left click or press select The Monthly Calendar The monthly calendar displayed will change according to your search You will be able to search each of these days as long as they contain a recording To playback a specific recording e Using the mouse or the arrow buttons highlight the date gaa EUS E A AREA SE you d like to view Left click or press select Let ARES at at akad aed e Then highlight the time on that date and left click or press select e You ll be able to choose half hour blocks by placing the ut U2 00 M green cursor on either the first or second half of the hour 09 10 of 09 e Once you ve selected the time you d like to view you ll be taken to the playback window gt gt PP MUTE Rewind 1 2 1 4 amp 1 8 Play Pause Fast Mute Volume Volume Close Speed Forward Bar Level Playback e You can use the playback controls displayed on the screen by left clicking them with the mouse to navigate through the recorded footage e Alternately you can use the playback controls on either the remote control or the front panel Search and Playback continued File List In the FILE LIST screen you can view each video pack listed in chronological SWITCH CHN order CH You can set a filter to view files for a
44. le HD1 is mid grade resolution and CIF is the lowest Resolution setting So if the amount of HDD space is not a concern to you then choose BEST quality and D1 resolution you ll be rewarded by the highest quality video the DVR can record If you want maximum recording time on your HDD choose NORMAL and CIF the video will not look as good but you ll get lots of it GOOD strikes somewhat of a balance between extremes and is a good choice is both image quality and recording time are important to you Also you can enable or disable the audio here If you have microphones connected to your DVR then select ENABLE If not then disabling audio will save some HDD space so you can record more video To change the QUALITY or AUDIO modes simply highlight and select the appropriate button next to the setting you would like to enable by using the mouse or the arrow buttons and confirm with select Record Mode You can change the recording mode here You have two umbrella gasps choices ALWAYS and TIME SCHEDULE MODE ALWATS Ki TIME SCHEDULE RECORD 7ACK TIME If you want the DVR to record constantly or any time it detects motion then choose ALWAYS On the other hand if you want the DVR to either record at specific times or when motion is detected during the pre defined times then choose TIME SCHEDULE RECORD We ll cover how to turn the MOTION DETECTION ON and OFF later So if for example you wanted to monitor a warehouse to protec
45. lected ALARM LJ GENERAL LJ NO RECORD e Left click or press select to apply the chosen recording mode to the currently selected box e Exercise care when setting late night early morning settings to make sure you ve chosen the right day Some of us consider two o clock in the morning to be an extension of the previous day but the DVR doesn t think like that In the above example On Sunday the DVR will record on ALARM only from midnight until 2am From 2am until 7am it will not record at all From 7am onwards and off the edge of the page the DVR is in GENERAL recording mode and will either record when detecting motion or continually depending on the motion detection settings chosen for the DVR Monday through Saturday are set the same way except that ALARM recording only extends until 1am rather than 2am After making changes to the settings press click the APPLY button Recording continued Schedule continued Want Monday through Thursday to run on the same schedule but don t want to set it all individually Too easy The COPY button in the SCHEDULE screen allows you to copy the schedule for a certain day that you may have already set to all of or one of the other days This saves you time having to set each day separately To copy the schedule settings from day to day select the day you d like to copy from on the first drop down menu Then select the day you d like to copy the schedule to from the second I
46. les for fig 2 The file list will be sorted by time with the most recent files lower on the list LO 0000 00 00 1 IEM AgTiiti jid 2 SAD 4 LEFT click amp highlight the file you would like to playback Tr 5 LEFT click the _aerLaw button TA 000000 100001 itn a FOSO0otd 10000 00 2 730 44 The file you selected will now playback on the playback screen You will so e0 n0 13200 00 1 434 04 see a icon beside the file that is playing CA 10 0000 11900 00 2 FL CA nopo EE uM Use the playback controls at the bottom of the playback screen to STOP fast forward F F reduce the speed SLOW and play the next frame NEXT FRAME of the file You can also convert a file to the AVI format so you can view the footage on a video player such as VLC Windows Media Winamp and DIVX player by LEFT clicking the arta a button Play Stop g Fast 7 1 2 1 4 1 8 amp Next Convert 7 ae Volume Forward 1 16 Speed Frame to AVI file Speed Bar Backup 1 To back up a file LEFT click and highlight the file you want to backup 2 Scroll over and LEFT click the Ewcia button Note backup may take several minutes depending on the size of the file you are backing up As a general rule if you re backing up 5 minutes of footage this could take up to five minutes 33 DALO am ai Record In the RECORD screen in SETUP you can change the camera record settings You can turn each channel on or off select the recording r
47. n more frequently This is not usually a problem for casual Internet browsing E mail use and so on but can present a problem when you re trying to log into your DVR remotely We suggest two possible solutions for this You can either pay your ISP a little extra and they ll provide you with a FIXED IP ADDRESS which will not change the way a dynamic one will or you can use a service such as DynamicDNS www dyndns com DynamicDNS is a free service which will provide your network with a DOMAIN NAME for easy access and software that will let you track your IP address as it changes 38 Note the following instructions are for installing or changing the hard drive If your DVR already has a hard drive pre installed disregard these steps 1 Ensure the DVR is unplugged and removed from mains power 2 Locate and remove the 3 screws on the 3 Pull up the top case of the DVR rear of the DVR Remove Back of DVR 4 Locate the 4 screws holding down the 5 Push the metal clip on the SATA cable hard drive stand single RED or ORANGE cable to unplug the cable from the hard drive Unplug the power cable 2 BLACK 1 YELLOW and 1 RED cable from the back of the Hard Drive SATA Cable Power Cable Now remove the 4 screws attaching the stand pieces to the hard drive Remove 6 Replace the Hard Drive and plug in the SATA and the power cable as shown in step 5 7 Screw in the hard drive to case as in step 4 8 Re
48. nu with 15MINS 30MINS 45MINS amp 60MINS These are the options for the length of the recordings will be 1 RM i n e Scroll over the time you wish to set this to e Left click or press select to confirm your choice 3 M i n 45Min 16 After making changes to the settings press click the APPLY button search and Playback Video Search In the VIDEO SEARCH screen you can search for a specific day for a recording and view it in playback mode This is useful for hunting a specific recording of an incident if you know the time and date it occured To search you need to input the date of the video then select the hour of the recording Note that if you don t know the exact day you want to search input just the MONTH amp YEAR then click the SEARCH button If you want to be really vague or look at a really long list you can input the YEAR alone but this isn t recommended All the days for that month will appear on the monthly calender below The highlighted days are the days with recordings color coded to represent the recording mode which triggered the recording at the time where red alarm recording green normal recording To execute a Video Search Tait i 1 Scroll over then left click the date numeric field or highlight it using the 2 U 0 J 0 8 0 b gt arrow keys and press select 2 Select a digit to alter Once selected it will be highlighted red and can be edited You will see a yellow pop up keypad Scrol
49. of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursu ant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible tor compliance could void user s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the DVR and allow adequate space for ventilation DEFAULT PASSWORD INFORMATION This DVR is password protected To unlock the DVR for the first time the default password is 123456 To ensure your ongoing privacy we strongly recommend changing the password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover Before you Begin Table of Contents Package Contents DVR Layout Layout of Remote Control Connecting Cameras to the DVR Starting the DVR Navigating the Menus The Main Menu Hard Drive Setup Setting the Time Configuring the Camera Display Rec
50. ording Search and Playback Backing up Footage Motion Detection Password Control Language System Menu PTZ Auto Email Setup Playing Backed Up Footage on a PC Installing the DVR Software Configuring Active X Network Setup D9 Viewer Software About IP Addresses Port Forwarding Installing Changing the Hard Drive Troubleshooting Technical Specifications Addendum Access via Mobile Devices Warranty Information Technical Support BW CON O UI 40 41 42 43 Back Cover Package Contents m DVR4 2500 Unit m Remote Control Operating Instructions Easy Setup Guide Power Adapter with Cable Software CD Network cable USB cable RCA Video Cable m RCA to BNC adapters X 4 m Security Stickers 4 Pack If you are missing any of the components above contact Swann Communications for assistance DVR Layout Front Panel dla j ee eat a4 rT 3 EE E 1 Power Indicator Lights on when DVR powered 2 Infra red sensor 3 Hard drive indicator Lights when hard drive is active flashes when recording searching etc 4 Menu ESC Used to enter the main menu or exit a sub menu 5 PTZ Press in live view to see Pan Tilt Zoom pop up menu 6 Next Channel Press to go to next channel in live view or playback 7 Previous Channel Press to go to previous channel in live view or playback Back Panel 2 3 1 Channel 1 2 3 amp 4 2 Video Output
51. place the top of the case 9 Screw in the remaining screws to the sides and back of the DVR as in step 2 39 Troubleshooting Problem My monitor is not showing any display picture Solution Make sure you have connected the VIDEO OUTPUT on the DVR to a VIDEO INPUT on the back of your TV monitor Try different channels on your TV or monitor many TV s call their component video input confusing things like AV TV AV AUX COMPOSITE CHANNEL 0 and so on Problem My DVR does not switch on Solution Make sure you have plugged in the power supply 12V 3A to the DVR and into the wall socket Carefully check the integrity of the connections Check the master switch on the back of the unit Try another power socket Problem My display is showing NO HARD DISK when press record Solution If you have recently changed the hard drive in your DVR unit make sure it is plugged in properly otherwise the hard drive may be faulty Try connecting another working hard drive to the DVR if this still doesn t work then the DVR maybe faulty We suggest you return the DVR to the retailer Problem am not getting picture on any of my displays Solution Make sure the cameras are connected properly to the DVR and the power supply 12V 1A Check that the cables are not faulty by connecting the cameras directly to the DVR or to a TV if you have the proper adapters Problem One of the displays is not showing on my screen Solution Make su
52. r you we suggest setting it and then testing the chosen setting by getting an able volunteer to move through the camera s view and testing whether or not the motion detection is triggered M e In the MOTION DETECTION submenu use the arrow buttons or the mouse to highlight the SENSITIVITY drop down menu and press select or left click on it Setting the MOTION DETECTION sensitivity 3 e Choose a value from 1 to 4 and left click or press select to confirm 2 19 Motion Detection continued Motion Detection Area Say for example you are trying to monitor your front yard whilst in the background there is a busy street and the cars driving past continually set off the motion detection What can you do about it Setting only part of the camera s view to be motion sensitive might be the answer This is useful in a number of circumstances such as monitoring one particular door at the end of busy hallway or a backyard with a tree that keeps blowing in the wind To set the MOTION DETECTION AREA e n the MOTION DETECTION menu use the mouse or the arrow buttons to highlight the SETUP button for the chan nel you wish to setup the MOTION DETECTION AREA for and confirm by pressing select or left clicking You will see a grid 13 x 10 of red boxes The red boxes mark the area sensitive to motion Use the arrow buttons or the mouse to move the cursor around the screen By pressing select or left clicking an area in t
53. ranty validation Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centres The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable by local laws regulations and legal rights will take precedence 43 Swann Technical Support All Countries E mail tech swannsecurity com Telephone Helpdesk USA toll free AUSTRALIA toll free 800 627 2799 1300 138 324 Su 2pm 10pm US PT M 9am 5pm AUS ET M Th 6am 0pm US PT Tu F lam 5pm AUS ET F 6am 2pm US PT Sa lam 9am AUS ET NEW ZEALAND toll f
54. re all cameras are set to ON in CAMERA SETUP Check the integrity of your cables and connections Check the power supply to the camera Try attaching another channel to the questionable input Problem cannot login to my DVR remotely using the D9 Viewer software or the Internet Explorer browser Solution Make sure you have configured the IP ActiveX and USER SETUP correctly Remember the USER PASSWORD may be different to the ADMIN PASSWORD The ADMIN PASSWORD is used to login to the DVR remotely Problem cannot perform a backup Solution Make sure the DVR is connected to a USB flash drive and that the USB flash drive is formatted to have a FAT32 file system 40 echnical Specifications DVR4 2500 Video Video Format Video Inputs Video Outputs Display Resolution Display Frame Rate Audio Audio Inputs Audio Output Recording Compression Format Recording Resolution Recording Frame Rate Recording Modes Multiplex Operation HDD Interface Hard Drive Support Network LAN Connection Network Interface Network Protocol s Remote Operation General Operating Power Dimensions Weight Backup Method Mouse Support Remote Control Remote Battery Type Optional Additional Feature PAL or NTSC 4 x Composite BNC Inputs 2 x Composite BNC Outputs 1 x VGA Out NTSC 704 x 480 PAL 704 x 576 NTSC 120fps PAL 100fps 1 x RCA Audio Input 1 x RCA Audio Output H 264 NTSC D1 704x480 HD1 704x240 CIF
55. ree USA Exchange amp Repairs 0800 479 266 800 627 2799 Option INTERNATIONAL M F 9am 5pm US PT 61 3 8412 4610 See http www worldtimeserver com for information on time zones and the current time in Melbourne Australia compared to your local time Swann Swann Communications 2009
56. s on Internet Explorer 1 Open Internet Explorer 2 Click TOOLS gt INTERNET OPTIONS Oe np iE p EE b eee Hey Mec Wey internet ingress Oo beeeroy en me n a a a gee ee Pi dei es G erran fella Ace Lond internet fiiia mies RBestriched ee inberrict 6 Find the the following three options and SET them to PROMPT Download signed ActiveX controls Download unsigned ActiveX controls Initialize and script ActiveX controls not marked as safe for scripting Set the next two options to ENABLE Run Activex controls and plug ins Script ActiveX controls marked safe for scripting Click OK after you have made the changes Te ee e rn 0 Sem BP a tee es Boer perry E Embe ote be h i Di nrm epee 3 In INTERNET OPTIONS click on the SECURITY tab at the top Internrt gel dernie j Hie pap gt To dresie home page Laie type each addres on ba an line th 2 T JEF ir FP ded S an Hone Ti Ej 5 Click on the CUSTOM LEVEL button D ai ma r fo chaa the lia dick Cban ked res Bee Reset al zones to cel aut kmen 7 After you have changed the settings you wil be asked to confirm the changes Click YES LS x The current cecurty tabii vall put your computer at rak Cc 29 Network Setup DHCP The DVR can be configured to operate over a local area network LAN or over the Internet REMOTE ACCESS The easiest fastest and most robust network
57. t against break ins at night you d probably want to choose TIME SCHEDULE for your recording mode as you don t need to fill up the hard drive with all the random goings on of the business during the day On the other hand if you wanted to monitor a 24 7 convenience store to protect against shoplifting or an unoccupied location to protect against break ins which could occur at any time then ALWAYS is probably going to be your best option After making changes to the settings press click the APPLY button Recording continued Schedule If you choose the TIME SCHEDULE recording option then a SCHEDULE button will appear on the screen giving you access to set the schedule Highlight and select this to set the schedule When using the mouse you ll need to left click the schedule button to access the SCHEDULE screen After clicking the SCHEDULE button a new screen will open showing e A CHANNEL drop down list which contains channels 1 through 4 e A weekly timeline with each box number 0 23 each representing an hour in a day e Three checkboxes one for each record mode being ALARM GENERAL amp NO RECORD A COPY option Setting the Schedule The first step in setting the schedule is choosing which channel you d like to set the schedule for From the CHANNEL drop down menu select the channel you d like to set the schedule for If you d like to set the schedule for more than one channel at a time you have two options One option
58. tivate the entire screen for motion detection in MOTION DETECTOR SETUP press again to deactivate 11 Mute motion detection to the entire screen Will not affect the function of the DVR 3 LEFT arrow 12 PLAY Move cursor left in menus Press to begin playing most recent recording during playback 4 REWIND RWD Press to rewind a recording during playback 13 FAST FORWARD FWD Press to fast forward a recording 5 RECORD Press to begin recording 14 STOP Note will not function if the cameras are not activated in __ Press to stop a recording CAMERA SETUP AND RECORD SETUP 15 Pause 6 MENU Press to pause a recording Used to enter the main menu or exit a sub menu 7 UP arrow Move cursor up in menus Connecting Cameras to the DVR Cameras and accessories optional 1 Connect the power and BNC ends of the security camera to an extension cable 2 Connect the DC end on the extension cables to the 4 way power splitter plugs 3 Connect the camera power supply to the other end of the power splitter 4 Connect the BNC end of the extension cables to the camera connections on the back of the DVR unit CH1 CH2 CH3 amp CH4 5 Connect the DVR power supply plug into the power supply socket on the back of the DVR 6 Plug in the camera power adapter and the DVR power adapter to mains power outlets Starting the DVR q Once you have connected the DVR and switched the power on it will begin to boot
59. to configure under most circumstances is a Dynamic Host Configuration Protocol PORT DHCP Using this type of network one of your devices usually STATIC your router is responsible for monitoring your network and assign WER PORT ing IP addresses as necessary First access the NETWORK SETUP menu from the MAIN MENU BEFORE SETTING UP THE NETWORKING SETTINGS Ensure that your DVR is connected to your local area network via the ETHERNET port on the back of the DVR If your network is connected to a router ensure that this is configured to be a Dynamic Host for DHCP PORTS Your network has a number of PORTS available for different devices to use If more than one de vice uses the same port then communications in the network can start to break down and errors and problems will ensue HTTP PORT 0080 is a very popular port as it is the default port for a lot of devices Thus we recommend changing it Using the mouse or arrow buttons highlight E3 PLTA F then LEFT click or press select From the drop down menu choose DHCP PPPOE and STATIC networks are supported by the DVR but are much more difficult to setup and maintain We recommend them only for advanced users Reboot the DVR go to the MAINTAIN submenu located in the SYSTEM menu Activate the REBOOT option If your Dynamic Host usually your router is set to DHCP then it will assign an IP ADDRESS to the DVR automati cally Open the NETWORKING SETUP menu
60. tocol If you choose to control your PTZ system using the Pelco P protocol then you ll need to adjust the command address setting in the DVR As most PTZ protocols number their command addresses from 1 upwards Pelco P has a 0 address Thus a command address of 0 on your PTZ system will be controlled by the DVR with a command address of 1 Essentially when using Pelco P set the command address in the DVR to be one higher than the PTZ system s PACC Onscreen PTZ Controls You can bring up the PTZ Setup window by pressing the PTZ button on the remote control or by right clicking the mouse in the live view mode and choosing PTZ Note the features which will usable depend on the capabilities and limitations of your PTZ system Here you ll be able to aim the camera as well as alter aspects of the lens and iris configuration We ll explain a little more about what each of these does PTZ SETUP 1 SLOW 62 FASI 2 BR IRIS 5 6 CRUISE SET EXIT 7 1 SPEED ADJUSTMENT 4 FOCUS By selecting this with the mouse or the arrow buttons you are able to change the speed at which your camera will tilt pan and zoom The higher the number the faster the camera will move 2 ARROW BUTTONS Used to manually move the camera The arrow buttons will move the camera in the selected direction and the centre button toggles Auto Scan ON and OFF 3 ZOOM If you are using a variable zoom PTZ camera you can zoom
61. up During boot up you will see the following screen The DVR is basically a small dedicated computer and thus needs about 45 seconds to boot reboot Whilst booting the DVR will show this screen QSwann Aitvanced security made easy Once the DVR has booted up and you have a camera connected to each channel the DVR will take you straight to the QUAD view screen showing all four displays below 1 Displays showing cameras 1 and 3 3 Displays showing cameras 2 and 4 2 Audio icon in this case audio in active on 4 Date stamp year month day and Time stamp camera 1 hour minutes seconds avigating the Menus This DVR comes with a USB mouse and also a remote control and also has a full compliment of control buttons on the front panel So basically you have options The mouse functions just like any PC mouse for easy navigation of the menus In a nutshell the left mouse button selects and confirms choices the right mouse button will take you back towards the main menu Most users find that attaching a USB mouse to their DVR is the most convenient way to operate it Note that the USB mouse MUST be plugged into the TOP USB PORT on the back of the DVR If you prefer to use the remote please read the LAYOUT OF REMOTE page 6 for instructions on using the remote before you attempt to set up your DVR Most buttons on the remote operate in a similar manner to those on a VCR or DVD player but due to the specific function
62. ve it on default an allow the DVR to determine DST Scroll over the dropdown list and LEFT click Select CUSTOM to set up DST LEFT click You will see another set of dropdown list become active The first one is for the week of the month DST starts 1ST 2ND 3RD amp 4TH WEEK 1ST WEEK X JANUARY Y 1 Scroll over the dropdown list and LEFT click 1 Scroll over the dropdown MARCH 2 Select the week of DST 4TH WEEK ind list and LEFT click MARCH a 3 LEFT click 4S7 WEEK 2 Select the month of DST JANUARY 2ND WEEK ELEME FEBRUARY 2RD WEEK MARCH 47H WEEK Follow the steps above to set up the END time of DST After you have completed setting up DST LEFT click APPLY TST WEEK JANUARY hi 37 About IP Addresses Internet Protocol IP Version 4 is the networking protocol employed by this DVR and of the Internet as a whole It allows for approximately four billion specifically 2 individual addresses This is a lot but it isn t enough for every device in the world to have it s own Thus the Internet is broken down into a series of smaller networks LANs and Intranets which have a unique IP This is the PUBLIC IP ADDRESS of that network it is unique and can be accessed from anywhere in the world However inside your network there is another series of IP ADDRESSES the PRIVATE IP ADDRESSES The function of private IP addresses is to direct and guide traffic inside the local network These often are as simple as

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