Sur-Gard SG-System II Console
Contents
1. sur Gard SG System II Console version 1 0 User Guide Table of contents About this guilde ote deeper ete detnr Ste A Mee Los eti d tette eee diete tu veneta 3 System requirements ec etre ebat e eene pe teret Ep eet ee cie Mee ence soles eee ns 3 About SG System II Console er eet tre dette suede resold Erden ere dione 3 Installing SG System IL Console tirent e ee din ER eerte Pee RR ene 4 Repairing SG System II Console ert dee Estne eee eerte me eei dee eL gen cud 3 Removing SG System IL Console sentiment rene A ir ennemi unit 3 Opening SG System II Console 5 itti ettet err Hecate to certi He EE OPERE OH Res E se ete oe 6 Logging in as diff r nt User eee ee eed eed dee te tet ce ee c Hed eee Dead 6 Closing SG System II Console eie e e eene ee e te nee 6 Running SG System II Console saisi enata er utes bo REPRE 6 Reviewing the SG System II Console screen 7 Configuring SG System II units erorii anie rete Pe d fete pete ie 8 Setting options cuite Cree weeds et o TE vette Ute Santee one de tete Pe tes ede REO es La gate note S nee 16 Using the T Link IP list from the SG System IL 19 Using the T Link IP table from the SG System IL 20 Viewing version information for a connected unit 21 Updating HrMWAr Joi eese ertet Pe ede ert Dee e Ee resta t ee cnr poe ds 22 setting the date and time une Ree het eese 22 Printer Ii 22 Reviewing SG System II Status eene entrent rennen enne 23 Resetting the S2. Click Done SG System II Console version 1 0 user guide 19 Using the T Link IP table from the SG System Il The T Link IP Table command retrieves the T Link account list which displays all enrolled T Links from the SG System II using port 3064 default port The table can be printed or reloaded Reloading is not supported in SG System II version 1 00 The T Link IP Table command is only available when the selected unit is connected by TCP IP The T Link Table dialog box has two tabs The Table tab which displays a list of accounts as associated details including the IP address The Matrix tab provides a graphic display to view the status of specific accounts Reviewing the T Link table The table below describes the columns of the T Link Table tab Column Description Account Displays the account number IP Address Displays the account s IP address Encryption key Displays the account s encryption key Supervised Displays No if the account is not supervised and Yes if the account is supervised Present Displays True if the account is sending supervised heartbeats and False if the account has stopped sending supervised heartbeats 1 Onthe Programming menu point to T Link Table and then click the unit for review 2 Click Get T Link Table 3 To close the dialog box click Done Printing the T Link Table Onthe Programming menu point to T Link Table and then click the appropriate unit 2 Click Pr
3. The Read Back button reads the actual values set on the unit and applies them to the SG System II Options dialog box Read back is done automatically on update This command can also be used to cancel any changes that have been made on the Options screen that have not been saved 1 2 3 On the SG System II Options dialog box click Read Back If changes have been made to the options a Read Back confirmation message appears To overwrite changes with actual unit options click Yes On the confirmation message Options have been read back from the SG System II click Done Savings options Current options can be saved as a file The file will be saved in the SG System II Console folder with the extension sgo 1 2 3 On the Programming menu point to SG System II Options and then click the unit that has the options you want to save On the SG System II Options screen click Save On the Save as Options dialog box in the File Name box type a descriptive name ax Save in D SG System II Console e amp erE Configuration wem es Save astype SG Option Files La Cancel P Click Save SG System II Console version 1 0 user guide Loading options A saved options file can be loaded into any unit This feature can be used to restore a previous configuration or to configure a replacement unit Once loaded you will be prompted to reset the unit 1 Onthe Programming menu point to SG System II Options
4. Top feature automatically displays the log tab that has most recently received a message from the selected SG System II unit e Right click the log window and then click Last Command on Top SG System II Console version 1 0 user guide 25 Customizing label command and button text The command labels and screen buttons can be customized or changed to any language The language file is located in e CX ASur Gard SG System II Console English lan About the language file e The file groups together similar elements For example all buttons are listed under the heading Button Captions e Each line has three fields separated by a bar e The first field is the index number of the language element and must never be changed e The second field is a comment that describes the element and is often the same text as the English label The comment is always in parentheses e The third field contains the text that will be displayed in the program e Strings containing 46s or d are format strings You must retain the correct number of 96s and d references in the translated string and they must be in the same order e M denotes a hard line return which can be used for multi line translations e All information for an item must be on the same line Therefore when entering long lines of text do not press the Enter key Instead let the text wrap to the next line If button text is too long it will be truncated e ASCII text can be used to insert ac
5. again in a few seconds Disconnecting all units from SG System II Console All units must be disconnected from SG System II Console before exiting the application and shutting down the computer e To disconnect all units on the SG System II Console screen click Disconnect All x Note USB connections can take up to 10 seconds to disconnect If you try to reconnect too soon after disconnecting an error message will display asking you to try again in a few seconds SG System II Console version 1 0 user guide 15 Setting options Setting options modifies the firmware options of the selected unit Virtually all values can be left in their default settings One exception is the IP Address which must be updated Option functionality is controlled by the unit Console options may not match the options available on the unit For more information on setting options see the SG System II Console manual Before setting or changing options the unit must be connected to the SG System II Console The table below describes the columns displayed on the SG System II Options dialog box Column Description Number Displays the unit s option number By default the table is sorted alphanumerically by the Number column sequentially by the hexadecimal number To sort by the Name column click the check box Sort by Name Name Displays a text description of the option that is determined by the unit Default Value Displays the defa
6. and then click the unit that has the options you want to save 2 Onthe SG System II options dialog box click Load 3 Onthe Select Options File dialog box locate and click the file Look in 9 SG System Il Console v cx ek EM Configuration unit 1 060510 sgo File name Open Files of type SG Option Files Cancel ZA 4 Click Open 5 Click Set Options 6 Click Yes 7 lfthe Reset Required message is displayed click Yes 8 Click Done 9 Ifnecessary right click the unit and then click Connect Unit Name Printing unit options Onthe Programming menu point to SG System II Options and then click the unit name 2 Click Print 3 On the Print dialog box click OK Setting advanced options The Advanced Options dialog box provides access to change unit specific options The changes made in this section are not checked for validity Changing advanced options requires a manual reset of the SG System II Warning This is an advanced feature to be used only with the assistance of Sur Gard Technical support Before setting advanced options contact DSC Technical Support Onthe Options screen click Advanced Options On the Advanced Options dialog box in the Enter Option box type the bit number of the option you want to change If the bit number is valid the value will display in the Enter HEX Offset box In the Value in HEX box type the new value Click Done On the SG System I
7. computer that is running SG System II Console and is connected to the USB configured unit Under USB Automation Proxy click Auto Config In the Port box click the com port you want to connect to In the Data Bits box click the value you want In the Stop Bits box click the value you want In the Parity box click the value you want In the Baud Rate box click the value you want In the Virtual Client box click the virtual client com port Click OK DONNE OS D a Note An alternative solution to USB automation through the SG System II Console is to use a commercial off the shelf USB to Serial Converter In this setup the SG System II s serial port should be connected to the converter s serial connector and the automation computer s USB port should be connected to the Converter s USB connector Saving unit configuration After updating the settings on the Unit Configuration screen save the changes e To save unit configuration changes on the Unit Configuration screen click OK SG System II Console version 1 0 user guide 13 Changing unit configuration Before changing a unit s configuration the unit must be disconnected from SG System II Console Onthe SG System II Console screen under Unit Status right click the unit you want to change 2 Click Disconnect 3 Right click the unit s status section 4 Click Configuration 5 Onthe Unit Configuration screen make changes 6 Click OK 7 To reconnect
8. created To access new or current logs the unit must be disconnected and SG System II Console must be closed 1 Under Logging select as many log type check boxes as required 2 In the Maximum log file size in kilobytes box type a new file size if necessary 12 SG System II Console version 1 0 user guide Configuring the path to virtual serial port software The Path to HW Virtual Serial Port software allows you to connect SG System II Console to local automation and receive signals using virtual serial ports Before adding or changing the HW virtual path disconnect all units 1 Select the check box Path to HW Virtual Serial Port software Note If the HW Virtual Serial Port program is not installed on the computer or network it can be downloaded from the HW Group website at www hw group com In the Path to HW Virtual Serial Port software box type the entire path to the program Click OK On the File menu click Exit Click Yes Open SG System II Console Sn eup Configuring USB automation proxy Automation software monitors every event on the SG System II and converts the ASCII text into usable information that can be viewed on the SG System II Console logs Automation software can only connect though TCP IP or a serial port When a unit is connected through a USB port USB automation proxy must be configured to create virtual serial ports to connect with the automation software Automation proxy must be configured on the
9. the unit right click the unit that was just modified and click Connect Reviewing unit configuration Unit configuration can be viewed at any time regardless of unit connection status Onthe SG System II Console screen right click the unit you want to review 2 Click the Configuration button 3 To close the dialog box click Cancel Connecting configured units to SG System Il Console e Toconnect SG System II Console to all configured units on the SG System II Console screen click Connect All Z D Once the units are connected the button toggles to Disconnect All x Note The Command tab will display messages when the unit is connected and the time it was connected The following information will be displayed for each connected unit Field Description Unit Name Displays the customized name for the unit Version Displays the firmware version number Status Displays the status of the automation connection e Active means the program is communicating with the automation software After the word active the port being used for automation will be displayed in parenthesis e Manual means all communication automation is coming from the front panel of the unit For more information on status see the SG System ll user guide USB Address of the USB port to which the unit is connected Cmd A green checkmark is displayed when the unit is connected A red x is displayed when the e Unit is physically disco
10. view the contents of SG System II Console installation CD open the drive folder Open the Install folder and then double click setup exe On the Welcome to the InstallShield Wizard for SG System II Console screen click Next On the License Agreement screen read the end user license agreement and then click the option I accept the terms in the license agreement Click Next On the Customer Information screen in the User Name box type your name In the Organization box type the name of our organization To install SG System II Console for all users click Anyone who uses this computer all users or to install the program for your use only click Only for me 10 Click Next 11 To select a folder to install SG System II Console and save its related files on the Destination Folder screen click Change 12 On the Change Current Destination Folder screen locate and select a folder and then click OK 13 Click Next 14 On the Ready to Install the Program screen click Install The Installing SG System II Console screen displays the progress of the installation 15 To complete the installation on the InstallShield Wizard Completed screen click Finish Oi PS US No Soo I EN 4 SG System II Console version 1 0 user guide Repairing SG System II Console The Windows repair feature allows you to repair the installation of SG System II Console 1 Insert the SG System II Console installation disk in the computer s CD or DVD
11. C Address when the unit is connected by USB IP Address when the unit is connected by TCP IP WAN Address TCP IP address used to connect to all alarm units WAN Port TCP IP port used to communicate with the alarm port Firmware Version version installed on the unit To view version information on the Programming menu point to Version Info and then click the unit Click Done SG System II Console version 1 0 user guide 21 Updating firmware Before updating the firmware e Ensure no other processes are running on the computer including but not limited to e Virus software e File uploads e Internet browser s e Print spoolers e Ensure the unit remains powered on and connected Warning Uploading firmware to the SG System Il requires a direct USB connection from the SG System II to the computer running SG System II Console Using an external USB hub may interfere with the flashing process and cause the firmware upload to fail 1 To update firmware on the SG System II menu point to Code Upload and then click the unit to be updated 2 Onthe SG System II Code Upload dialog box under File to Upload click the browse button Locate and select the file Click Open Click Upload The unit will reset automatically once the upload is complete On the information box click Done Click Done DA ON UE S Note If the unit has been configured to log uploads the firmware update will be logged Setting the date a
12. Fallback and then click the unit to be reset SG System II Console version 1 0 user guide 23 Resetting the unit A unit may need to be reset in order to apply certain options such as a change to the IP address or when instructed by DSC Technical Support Resetting a unit will reboot the SG System II within 30 seconds of receiving the command On the SG System II menu point to Reset Units and then click the unit to be reset On the confirmation message click Yes The unit will power off and then power on On the manual reset message click Done Reconnect the unit de de LEE Changing passwords Two types of users can log into SG System II Console Admin and User An Admin can configure units set passwords set options and connect disconnect units A User is able to view unit status and connect disconnect units The login password entered defines the type of user logged in and the permissions assigned to that user Passwords are case sensitive and must be a minimum of 8 characters Note If you cannot find the current passwords you must reinstall SG System Il Console Default login passwords When the SG System II Console is first installed the default login passwords are Type Default password Login Admin adminpass Login User userpass Changing the Admin Password 1 Onthe File menu click Change Admin Password 2 Inthe New Password field type a password 3 Inthe New password re entered for verification fi
13. G Fallback e gott e eee o td He e eei 23 Resetting the Unni HE 24 Changing passwords ueteri deett i ERE dte ere in fe entente e dead 24 Working with lo83 2 andere ete etit Ret iP EL ene Pese e E o HP He tte 25 Customizing label command and button text 26 Getting help erede et e e eg aei ER eee ip neige 27 Getting information about SG System II Console ss 27 Contacting DS saca De nec t e TREE dest tete estes 27 2 SG System II Console version 1 0 user guide About this guide This document describes the features and functionality of SG System II Console Before you begin using SG System II Console be sure to read this guide for installation instructions and other important information This guide contains instructions for e Installing SG System II Console on your computer e Configuring and connecting SG System II units e Programming SG System II units e Setting up and viewing log files System requirements The SG SYSTEM II Console is compatible with e Microsoft Windows 2000 Professional SP 4 e Microsoft Windows 2000 Server SP 4 e Microsoft Windows 2003 Server SP 1 e Microsoft Windows XP Professional SP 2 Base requirements of the computer are determined by the operating system selected Additional requirements are e NIC for TCP IP Ethernet connection e USB 1 1 for USB connection About SG System II Console SG System II Console provides a graphic user interface to communicate with the SG System II to set option
14. I Options dialog box click Set Options On the SG System II menu point to Reset Units and then click the unit On the reset confirmation message click Yes Click Done To connect the unit right click the unit s status section and then click Connect Unit Name N O p MO M e p 18 SG System II Console version 1 0 user guide Using the T Link IP list from the SG System Il The T Link IP List command retrieves the T Link account list from the SG System II using port 3064 default port The T Link account numbers and corresponding T Link IP addresses are displayed in a separate window The list can be cleared from the window reloaded or exported to a Microsoft Excel spreadsheet Reloading is not supported in SG System II version 1 00 The T Link IP List command is only available when the selected unit is connected by TCP IP Reviewing the T Link IP list 1 Onthe Programming menu point to T Link IP List and then click the unit to be reviewed 2 To close the dialog box click Done Rereading the T Link IP list Rereading the T Link IP list refreshed the list to display the most current information 1 Onthe Programming menu point to T Link IP List and then click the unit to be reviewed 2 Click Done Clearing the T Link list Clearing the T Link list clears the list only The information is not cleared from the unit 1 Onthe Programming menu point to T Link List and then click the unit for review 2 Click Clear 3
15. May 2006 01 02 12 00 00 SG 01 000 0000 TCP IP Printer Restored 23 May 2006 12 29 33 23 May 2006 12 29 32 01 01 SG 01 001 000000 RB Console Lead In 23 May 2006 12 29 34 23 May 2006 12 29 33 01 01 SG 01 001 000000 RS Console Lead Out 23 May 2006 12 29 36 23 May 2006 12 29 36 01 01 SG 01 001 000000 RB Console Lead In 23 May 2006 12 29 37 23 May 2006 12 29 37 01 01 SG 01 001 000000 RS Console Lead Out Administrator Logged In At 01 06 2006 9 48 03 PM Space Used 4 33 MB 01 06 2006 10 16 03 PM The SG System II Console screen displays details for all connected and configured units and provides tabs that display logs detailing all communication between SG System II Console and the connected units The screen also provides access to all commands to configure and modify the units Unit Status section The Unit Status section provides a display area for the 4 potentially connected and configured SG System II units Configured units display e Fields shaded with the selected background color e USB or Con IP address e Port details Configured and connected units display e Fields shaded with the selected background color e Version number e Status information e USB or Con IP address e Port details with a check mark indicate a port is connected properly a red x indicates a port failure is detected USB connections do not use the TLink port Unit status sections where a unit has not been configured display e Fie
16. alog box under E Mail Notification click set E Mail Config Set e mail parameters for host information Set e mail parameter for the sender Set e mail parameter for the recipient Type a Subject Base To ensure e mail notification has been set up properly click Test Click OK On the Unit Configuration screen under E Mail Notification click the Notification Active check box 9o Ov tA P 5m 10 SG System II Console version 1 0 user guide Setting e mail parameters for host information Host information should be provided by the server administrator On the Unit Configuration screen click E Mail Config In the Host Name box type the name of the SMTP server In the User Name box type the user name In the Password box type the password that is specific to the e mail account The password will display as asterisks 5 Inthe Port Number box type the port number Mu pcs Setting e mail parameters for the sender 1 Under From in the Address box type the sender s email address 2 Inthe Friendly Name box type a name that will clearly identify the sender Setting e mail parameters for the recipient 1 Under To in the Address box type the recipient s email address 2 Inthe Friendly Name box type a name that will clearly identify the recipient Setting a subject base for the notification e mail The subject base is the beginning of the email notification s subject line That base will be followed by t
17. ating system resumes SG System II Console detects the lost connections and automatically attempts to reconnect the units e SG System II Console cannot be started when another user is running the program in a different user session on the same computer e Uploading firmware to the SG System II requires a direct USB connection from the SG System II to the computer running SG System II Console Using an external USB hub may interfere with the flashing process and cause the firmware upload to fail 6 SG System II Console version 1 0 user guide Reviewing the SG System II Console screen zin Eile SG Systemil Programming Help win idee x 6 En Console Unit Status 2nd fl Front Unit 3 Unit 4 Version v1 0002018 Version v1 00 02 018 Ve Status Manual Serial Status Manual Serial Con IP 192 168 101 17 USB 0003 4FFF 05 42 Cmd Audit Print TLink Audit i Print TLink Audit Command Error 23 May 2006 12 26 40 19 May 2006 10 09 02 01 01 SG 01 001 000000 NT Network Failure 23 May 2006 12 26 40 19 May 2006 10 50 58 01 01 SG 01 001 000000 NR Network Restoral 23 May 2006 12 26 40 19 May 2006 10 51 15 01 01 SG 01 001 000000 NT Network Failure 23 May 2006 12 26 40 20 May 2006 01 02 12 01 01 SG 01 001 000000 RB Console Lead In 23 May 2006 12 26 40 20 May 2006 01 02 12 01 01 SG 01 001 000000 RS Console Lead Out 23 May 2006 12 26 40 20
18. cented and special characters e An ampersand amp before a letter will underline that letter in the program so that it can be used as a keyboard command For example amp Cancel will appear as Cancel Pressing Alt C will cancel changes e If you do not want text to appear leave the third field blank Do not delete an entire line Changing the language file Before changing the language file ensure that SG System II Console is closed Note You can open and edit the language and configuration files using Microsoft Notepad or Microsoft WordPad 1 From the directory C Sur Gard SG System II Console open English lan 2 From the Format window ensure that Word Wrap is turned off 3 Make all changes 4 Onthe File menu click Save As 5 Inthe default folder type a file name with the extension lan 6 Click Save 7 Close the language file 8 From the directory C Sur Gard SG System Il Console Configuration open the file Console ini 9 On the second line of the file Language English replace the word English with the name of the language file you created Omit the extension 10 On the File menu click Save 11 Close the Console ini file 26 SG System II Console version 1 0 user guide Getting help e On the Help menu click SG System II Help Note To display the SG System I Console user guide the computer must have Adobe Acrobat installed Getting information about SG System Il Console The About s
19. creen displays details about the version of SG System II Console installed contact information to DSC and links to the DSC website and a technical support e mail address e On the Help menu click About Contacting DSC You can easily contact DSC Technical Support by phone or fax You can also send DSC Technical Support your comments or questions e mail To assist with diagnosis SG System Console II can collect copies of unit log files from the last 24 hours The files are copied to a new folder on the desktop named SurGard DDMMY YYY These files can then be compressed and attached to the e mail The instructions below explain how to send an e mail with unit log files 1 Onthe SG System II Console screen click the Tech Support button 2 Onthe confirmation message If units that require support are connected click OK e If units that require support need to be connected click Cancel 3 Onthe Log File Selection dialog box click the check box next to the appropriate unit or units 4 Click OK 5 Onthe e mail message click Insert Note The button may be labelled Attach depending on the e mail program used 6 Locate and select the appropriate dated SurGard folder on the desktop Note The folder will follow the naming convention SurGard MMDDYYYY Compress the folder From the list select the compressed dated SurGard folder and click Insert Type the message and then click Send 0 To reconnect units that were disconn
20. drive On the Start menu point to Settings then point to Control Panel and then click Add or Remove Programs On the Add or Remove Programs window click SG System II Console Click Change Click Next On the Program Maintenance screen click Repair Click Next Click Install Click Finish 0 Close the Add or Remove Programs window i RO WNAARYW Removing SG System II Console Removing SG System II Console uninstalls the entire program the desktop icon and the Start menu directories Removing the program does not delete the Configuration folder and its contents the unit folders and log files nor does it delete the file ActivityLog txt Before uninstalling SG System II Console the program must be closed 1 On the Start menu point to Settings then point to Control Panel and then click Add or Remove Programs 2 On the Add or Remove Programs window click SG System II Console Click Remove 4 On the remove program confirmation message click Yes The status screen opens and displays the progress of the program s removal The screen closes automatically when the removal is complete b SG System II Console version 1 0 user guide Opening SG System II Console Onthe Start menu point to Programs point to Sur Gard point to SG System IL and then click SG System II Console 2 Onthe Login screen type the password Note The OK button will be available once 8 characters have been entered For more in
21. ected when the log files were created click Connect All D Low 09 SG System II Console version 1 0 user guide 27
22. eld type the same password 4 Click OK Note The default admin password is adminpass Changing the User Password 1 Onthe File menu click Change User Password 2 Inthe New Password field type a password 3 Inthe New password re entered for verification field type the same password 4 Click OK Note The default user password is userpass 24 SG System II Console version 1 0 user guide Working with logs Clearing a log Clearing a log removes all text from the active log It does not affect the log file 1 Click the log tab to be cleared 2 Right click the log window and then click Clear Current Log Copying text from a log Copying text from a log allows you to paste the messages into another program 1 Click the log tab 2 Select the text to be copied 3 Right click the log window and then click Copy Selection to Clipboard Selecting all of the text in a log Selecting all of the text in a log file selects all of the text in the window including text that is not visible Once text is selected it can be copied and pasted into another application 1 Click the log tab 2 Right click the log window and then click Select all Text Clearing all the text of all log windows Clearing all of the text in all log windows removes text for the selected unit only 1 Click the log tab 2 Right click the log window and then click Clear All Log Windows Displaying the last message on top The Last Message of
23. ext explaining the reason for the notification e Inthe Subject Base box type words that will identify the content of the email Testing e mail notification Before accepting e mail parameters the settings must be tested to ensure the system can contact the SMTP server and send a test e mail to the recipient When settings must be tested the message Data Needs Testing is displayed with a red background next to the Test button 1 On the E Mail Notification dialog box click Test A successful test will send an email to the specified recipient and display the text Data Tested OK with a green background 2 To save settings click OK Activating e mail notification To have the program send e mail notification messages for configured units activate e mail notification e On the Unit Configuration screen under E Mail Notification click the Notification Active check box SG System II Console version 1 0 user guide 11 Configuring unit background color The Unit Status sections on the SG System II Console screen can be color coded to match the colors of the SG System II unit display panels for easy identification When a unit is selected a darker hue of the color will be displayed in the unit s status section When a unit is not selected a lighter hue of the color will be displayed in the unit s status section e Click the color to be displayed in the unit section of the Unit Status section Configuring logs For each unit a set of
24. formation on passwords and default passwords see Changing passwords Note You have three chances to enter the correct password After the third incorrect attempt the program will close Logging in as different user A person can log into SG System II Console as either an Admin or a User depending on the specified password An Admin can configure set options and connect SG System II units set passwords review system status and logs A User can connect and disconnect units view system status and logs Before you can login as a different user all units must be disconnected from SG System II Console 1 Onthe File menu click Login with new password Enter the appropriate password Note The OK button will be available once 8 characters have been entered 3 Click OK Note You have three chances to enter the correct password After the third incorrect attempt the program will close Closing SG System Il Console Closing SG System II Console disconnects all units from SG System II Console and then closes the program Onthe File menu click Exit 2 Onthe confirmation message click Yes Running SG System II Console The operating system installed and the hardware that is connected to the computer running SG System II Console affects the behaviour of SG System II Console Be advised of the following e When the operating system goes into standby mode the SG System II units are forced to disconnect As soon as the oper
25. int 3 On the Print dialog box click OK Saving the T Link Table Onthe Programming menu point to T Link Table and then click the appropriate unit 2 Click Save 3 Inthe Save As dialog box in the File name box type a descriptive name 4 Click Save Loading the T Link Table The Load command is for future use and does not function in this version Clearing the T Link Table Clearing the T Link table clears the table only The information is not cleared from the unit Onthe Programming menu point to T Link Table and then click the appropriate unit 2 Click Clear Table 3 Onthe Clear T Link Table confirmation message click Yes 20 SG System II Console version 1 0 user guide Reviewing the matrix The Matrix tab provides a graphic representation of the table The following table defines the colors of the matrix blocks Color Definition Yellow Account is supervised but has not sent the first signal Green Account is okay Red Account is supervised but not present There is no user access 1 3 4 On the Programming menu point to T Link Table and then click the unit for review Click the Matrix tab To view T Link information for a particular color block point to the color block Details are displayed in the right column Click Done Viewing version information for a connected unit When viewing version information for a connected unit the following information is displayed MA
26. lds and labels in grey SG System II Console version 1 0 user guide 7 Log display tabs Each unit has its own set of log tabs When SG System II Console is active the log tabs will display real time activity of the selected unit When SG System II Console is running and another program is active the log tabs will not display the real time traffic The log messages will update when SG System II Console is the active program However as long as SG System II Console is running activities for configured logs will be saved in the log file e To view the logs for a unit click that unit s status section The unit name is displayed above the log tabs Status bar The status bar displays e The role of the person who is logged into SG System II Console and the date and time that person logged in e The amount of space the program and all of its subdirectories are currently using e The current date and time Configuring SG System Il units Before establishing or changing configuration settings the unit must be disconnected from the program Up to four SG System II units can be connected to one installation of SG System II Console The program supports any combination of TCP IP and USB connections Each unit is configured independently and can have a unique configuration including passwords and background color Note Disconnect refers only to the connection between the SG System Il unit and the SG System ll Console program Once powered on
27. logs can be created that capture the use activity and communication between the unit and the program Each log type tracks a particular set of information Field Description Command Log Displays all communication between the SG System Il Console to the SG System Il including commands sent to the unit and whether the commands were accepted Audit Log The Audit log is for future use No messages will appear on this log Printer Log Displays messages detailing unit activity For example a failure of the T Link Upload Log Displays all firmware updates sent to the unit Error Log Displays all communication errors between the SG System II Console to the SG System II For example a bad packet is received or a cable is disconnected Log files are saved into folders that identify the unit by its original name such as Unit 1 Folders names are not updated to reflect names customized during unit configuration Within the unit folder there are subfolders named according to the log type By default logs are saved to e CX ASur Gard SG System Il Console Configuration Log names are system generated The name identifies the log type and the date and time the log was created The file naming convention is e Log type MMDDYYYHHMMSS txt e For example Printer log 01132006084044 txt Each log file has a maximum size the default size is 2048 kilobytes Once the size limit is reached the log file is closed and a new log file is
28. n None Click the connection option TCP IP In the IP Address box type the IP address of the unit Port information will automatically be updated TEO GA Pew bons SG System II Console version 1 0 user guide 9 Configuring e mail notification SG System II Console can be configured to send an e mail notification to a specific email account when specified events occur An e mail notification will be generated when SG System II Console recognizes one of the following events e Unit is disconnected from SG System II Console e There is a switch from user to administrator role e There is a switch from administrator to user role e The software closed e The software started e There is a manual test of e mail notification FA E Mail Notifications 4 10 x Unit Uni2 E Mail Parameters Host Information Host Name User Name Password Port Number Ps From Address Friendly Name To Address Friendly Name Subject Base SG System I E Mail Notificatons are sent when the program starts up shuts down is disconnected switches from Admin to User or from User to Admin This procedure outlines the main steps required to complete the E Mail Notification dialog box For more detailed information see the procedures that follow 1 To configure e mail notification on the Unit Configuration di
29. nd time The date and time is sent from the SG System II Console to the SG System II on the hour every hour when connected The Set Date Time command allows you to update the SG System II as needed Onthe SG System II menu point to Set Date Time and then click the unit to be updated 2 Onthe confirmation message click Done Note If the unit has been configured to log Commands this change will be logged Printer Test This feature is used to verify the SG System II unit is communicating with the SG System II Console software The status will appear on the Unit Status screen s Printer tab and will print to any connected printer e Onthe SG System II menu point to Printer Test and then click the unit to be tested 22 SG System II Console version 1 0 user guide Reviewing SG System Il Status The Unit System Status screen is a read only window that displays the selected unit s connection status and the status and or mask information for its power supply automation and printer setup The screen refreshes every 15 seconds to display the most current information For more information see the SG System II manual Multiple SG System II Status windows can be displayed at the same time for multiple units Unit 1 System Status xi Unit Information Mode Manual O o2 at 26em Refresh Power Supplies Status Mask UPS AC 5 01 Printers Automation Slot Lez g tus Mask Printer Slot TCP Printe
30. ng hexadecimal characters 0 9 A F The password is not case sensitive The default password is cafe Note If password is incorrect SG System II Console will not be able to connect to the unit for status and programming options and a red x will be displayed in the unit s status section 5 Inthe T Link Password box type a 4 character password using hexadecimal characters 0 9 A F The password is not case sensitive The default password is cafe Note This connection type None is selected when the unit is not configured When none is selected all configuration fields will be disabled Select this option when removing the unit Configuring Console Interface settings when unit has USB connection e From the USB drop down list select the MAC address for the unit Ports are not available Configuring Console Interface settings when unit has TCP IP connection The IP address can be found on the front panel of the SG System II unit e Inthe IP Address box type the IP address of the unit As soon as the first digits are entered the system generates the port defaults Note To turn off a port type 0 SG System Il Console will connect to the unit but will not perform that command function Resetting TCP IP details Default TCP IP port settings can be restored if the port settings have been changed or if information has been lost Right click the unit Click Disconnect Right click the unit Click Configure Click the connection optio
31. nnected e Unit is connected using the wrong port number e Wrong TPC IP address is selected e Wrong USB address is selected e Wrong unit passwords are entered in the Configuration dialog box 14 SG System II Console version 1 0 user guide Field Description Audit A green checkmark is displayed when the unit is connected A red x is displayed when the e Unit is physically disconnected e Wrong TPC IP address is selected e Unit is connected using the wrong port number e Wrong USB address is selected Print A green checkmark is displayed when the unit is connected A red x is displayed when the e Unit is physically disconnected e Unit is connected using the wrong port number TLink A green checkmark is displayed when the unit is connected A red x is displayed when the e Unit is physically disconnected e Wrong T Link password is entered in the Configuration dialog box e Unit is connected using the wrong port number Disconnecting a unit from SG System II Console The unit must be disconnected from SG System II Console before configuring the unit performing unit maintenance or if the unit is no longer being used 1 To disconnect a single unit on the SG System II Console screen right click the unit you want to disconnect 2 Click Disconnect unit name Note USB connections can take up to 10 seconds to disconnect If you try to reconnect too soon after disconnecting an error message will display asking you to try
32. r E 00 oa __ Parallel Printer 00 Status Mask Serial Printer amp 00 UPS Battery Y 01 Automation Output Mode FALLBACK SG TCP v USB Printer eg 00 Printer Output Mode SG Local v ALL SG USB v 01 Y Close Hide 1 Onthe SG System II menu point to SG System II Status and then click the unit to be reviewed 2 Review the details 3 Click Close Moving the Unit System Status window behind the SG System II Console window 1 Onthe SG System II menu point to SG System II Status and then click the unit to be reviewed 2 Review the details 3 Click Hide A name button will appear on the Windows Taskbar Resetting the SG Fallback By default automation is connected through TCP IP If the TCP IP connection fails automation connects though the USB If the USB connection fails automation connects through the serial port If the serial port connection fails automation switches to manual mode where all alarms are acknowledged on the unit A unit s current automation connection is displayed on the SG System II Console screen in the unit s Status field Resetting the SG Fallback resets the fallback mode of the SG System II unit to TCP IP the beginning of the list so that the system can follow the automation connection process as necessary Fallbacks generate a Printer log message e Onthe SG System II menu point to Reset SG
33. s update firmware view status and capture printer logs Each installation of SG System II Console can support up to four SG System II units connected through USB or TCP IP The SG System II units work independently of SG System II Console and therefore do not have to be connected to the computer to work SG System II Console version 1 0 user guide 3 Installing SG System Il Console This section describes how to install SG System II Console To install SG System II Console you must be logged into the computer as an Administrator Note If you are planning to run the SG System II Console under a Windows Limited User account i e non Administrator you must ensure e The SG System II Console is installed to the Program Files folder the default and the user s Windows account has Read Write and Execute permissions to that folder or e The SG System Il Console is installed to a common folder outside of Program Files e The Windows Limited User must be the first user to run SG System II Console If a Windows Administrator runs it first then Limited Users non administrators will not be able to modify the Console s configuration Note This document will refer to the program folder as C Sur Gard SG System Il Console where indicates the path you have selected Note Document the location of the SG System II Console files for other users Insert the SG System II Console installation disk in the computer s CD or DVD drive To
34. the SG System II remains on and running until itis powered off x unit1 Unit2 Unit2 Unt3 Unt3 Unit C None C TCP P USB Color UnitName Unit2 El C m 5B m 1 2 3 4 5 6 Main Password La T Link Password Console Interface Logging USB Name 00 03 4F FF 05 42 Comman Eog E Cmd Audit Log Maximum log Zu NA IS file size in D Audit M N A S v Printer Log kilobytes Print NA Upload Log 2048 Link N A C Error Log p m E Mail Notification r USB Automation Proxy FEE TUE EE ecc SS MG A EM E Not Tested 3 E Mail Config Disabled Auto Config 5 Path to HW Virtual Serial Port software In order to edit the HW Virtual Path you must be vo X Cancel disconnected for all units 8 SG System II Console version 1 0 user guide Configuring unit section Use the top section of the Configuration screen to specify the connection type name the unit and set passwords unique to the unit A main password is required to gain general access to the unit A T Link password is required when an alarm sensor is connected to the unit through TCP IP 1 Onthe SG System II menu click Configuration 2 Selecta connection type Note Select None when removing a unit 3 Inthe Unit Name box type a descriptive name that identifies the unit 4 Inthe Main Password box type a 4 character password usi
35. ult value for each option Fields in this column cannot be changed Value Displays the actual option selected for the unit If the default value is selected for the option a box will surround the field Only valid values can be entered i e hexadecimal characters 0 9 A F Description Describes the option 1 Onthe Programming menu point to SG System II Options and then click the unit you want to modify 2 To change an option click in the Value field and change the value 3 To save changes to the unit click Set Options Or To cancel changes click Cancel If no changes were made the SG System II Options dialog box closes If changes were made a confirmation message is displayed e To close the SG System II Options dialog box without applying changes click Yes e To keep the SG System II Options dialog box open without applying the changes click No 4 Onthe confirmation message click Done If the unit must be reset for the option changes to be applied a Reset Required message is displayed On the message click Yes to proceed with the reset The system will apply the changes automatically disconnect from the unit and close the the SG System II Options dialog box 5 Click Cancel 6 To manually reconnect to the SG System II unit after it resets right click the unit status section and then click Connect Unit Name 16 SG System II Console version 1 0 user guide Applying current unit options to the Options screen
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