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Sun StorEdgeTM 3900 Series Storage Systems Just

1. January 2002 50 SAN Segment Serial transmission Shortwave GBIC Slave Service Processor SSP Stripe size Stripe width Striping Switch Syslog Target Telemetry Stream Throughput Topology Transfer rate Volume WWN Just the Facts Storage area network SAN architecture uses high performance high capacity Fibre Channel switches to connect storage islands to servers This approach provides physical connectivity facilitating information sharing or simplifying management across servers An overly used term in the context of the Sun StorEdge T3 array 1 8 of a cache buffer In the Sun StorEdge T3 storage array a segment is the smallest size of I O possible between cache and disk Segment size is 2 4 or 8 KB depending on block size Data communication mode where bits are sent in sequence in a single fiber Gigabit interface converter designed for transmission over a maximum distance of 500 meters Storage Service Processors in a network of Storage Service Processors Total amount of data in a disk stripe that is the block size multiplied by number of data disks in the stripe Total number of disks in a disk stripe Spreading or interleaving logical contiguous blocks of data across multiple independent disk spindles Striping allows multiple disk controllers to simultaneously access data improving performance The name of an implementation of the fabric topology A fabric element th
2. Redundant paths equate to increased availability Support for clustered environment Easy serviceability decreased downtime and reduction in potential errors Provides Sun customers with familiar look and feel Experienced Sun trained systems engineers help ensure proper installation Early detection of component or system anomalies results in reduced negative impact on data availability Reduced chance of error when upgrading storage system at a later date than originally purchased Host software is required to manage I O utilization of the presented I O paths Such software includes but is not limited to VERITAS VxDMP or Sun StorEdge Traffic Manager software All hosts connected to the same virtual devices must use one and only one form of multipathing management PFor the Sun StorEdge 3960 system AS amp SUN microsystems Just the Facts January 2002 Product Family Placement The Sun StorEdge 3910 and 3960 storage systems are positioned as shown in the figure below Bun StorEdge 9900 Sorks Bun EtarEdga 1940 e SEteifidge Bobb Sun ad TH Sun SharEdge 6916 Sun SterEdge T3 Borage Array Sun StorEdge Ta Enterprisa Siocage Array Workgroup F Figure 2 Sun StorEdge product family positioning The Sun StorEdge 3900 series storage systems are targeted for midrange and enterprise applications in distributed environments They are the natural next step above individual and part
3. Just the Facts January 2002 13 Configuration Utilities Configuration utilities reside on the Storage Service Processor and are a set of commands to perform maintenance on the Sun StorEdge T3 storage arrays and switches within the Sun StorEdge 3910 and 3960 storage systems The configuration utilities are accessed either via a menu driven character user interface or individual commands that are called directly These utilities allow the following actions Configure check and display information about the Sun StorEdge T3 storage arrays and switches Determine storage system type and model number View detailed configuration utility messages in the logfile Software to Enable Sun StorEdge Remote Response SSRR Although not included with the Sun StorEdge 3910 and 3960 storage systems Sun StorEdge Remote Response available through Sun Enterprise Services allows Sun trained personnel to remotely troubleshoot diagnose and service the Sun StorEdge 3910 and 3960 storage systems 24 hours a day 7 days a week 365 days a year This service offers the customer fast turnaround when Network Storage Agent NSAgent detects a serviceable action by dialing up an Enterprise Services support center and transmitting the service alert along with any pertinent data for analysis The support center then dials back into the Sun StorEdge 3910 or 3960 storage systems to gather further details or resolve the problem oftentimes without involving the custom
4. SE3900 PER HOST Applies equally for both SE3900 INS each host BASE and SE3900 INS BASE LT If a customer orders a new Sun StorEdge 3910 or 3960 storage systems they would order a combination of SE3900 INS BASE SE3900 PER TRAY and SE3900 PER HOST If a customer wants to add Sun StorEdge T3 partner pair s to a Sun StorEdge 3910 or 3960 storage system in the field they would order a combination of SE3900 INS BASE LT SE3900 PER TRAY and SE3900 PER HOST Sun StorEdge Remote Response Installation It is highly recommended that customers purchase this service or have a Sun trained representative perform this installation if they opt to subscribe to Sun StorEdge Remote Response This installation service consists of installing hardware network terminal concentrator modem and associated cables and configuring either the Sun StorEdge 3910 or 3960 storage system to phone home The part number for this installation service is RR START Each installation can support up to forty eight 48 Sun StorEdge T3 storage arrays and twelve 12 switches located within either a Sun StorEdge 3910 or 3960 storage system This installation service includes the following Site Preparation Review Review environment and installation needs prior to on site planning with customer discuss analog phone line requirements discuss modem requirements if applicable discuss private LAN requirements discuss Sun StorEdge 3910 or 3960 system
5. can hold a maximum of nine 9 Sun StorEdge T3 partner pairs Part numbers TBEA N2 655 and TBEA N2 1321 are factory installed Sun StorEdge T3 partner pairs For customers wishing to add Sun StorEdge T3 partner pairs after initial purchase of their Sun AS 4 SUN microsystems Just the Facts January 2002 37 StorEdge 3910 or 3960 storage system order appropriate quantities of XT3BES RR 22 655 or XT3BES RR 22 12321 When ordering XT3BES RR 22 655 or XI3BES RR 22 1321 do not order the X option rail kit Only one 1 host is allowed per Sun StorEdge T3 partner pair A maximum of 4 hosts can be hooked up to a Sun StorEdge 3910 storage system maximum of 7 hosts can be hooked up to a Sun StorEdge 3960 storage system Customers should purchase the Sun StorEdge 3900 Installation service or have a Sun trained representative perform this installation Customers should purchase the Sun StorEdge Remote Response Installation service or have a Sun trained representative perform this installation if they opt to subscribe to Sun StorEdge Remote Response e Customers must purchase one of two hardware kits part numbers SG XRRH CIMI A or SG XRRH C1M1 A if they opt to subscribe to Sun StorEdge Remote Response The FC switches are provided with shortwave GBICS The customer can replace the shortwave GBICs with longwave GBICs Shortwave and longwave GBICs can be mixed within a switch but not within a zone Each of the following p
6. 0 RAID 1 140 RAID 5 RAID 5 7 1 with standby hot spare Receiver Reconstruction Redundancy Just the Facts and mirrored cache duplexing which provide controller failover and path failover capability Path failure occurs when I O to a unit is interrupted for any reason other than for a controller failure the failure could be in a cable could be in a host adapter or could occur because of a non I O root cause such as removal of an application host system I O board Regardless of the cause of the interruption I O requests targeted at a LUN eventually time out The I Os are then redirected to the alternate path for that LUN A topology where exactly two ports communicate An access point on a device for attaching a link A convention for data transmission that defines timing control format and data representation Redundant array of independent disks A set of disk drives which appear to be a single logical disk drive to an application such as a database or file system Different RAID levels provide different capacity performance availability and cost characteristics RAID level 0 or striping without parity or mirroring protection Data is distributed evenly at the block level among disks for performance No redundancy is provided and the loss of a single disk causes the loss of data on all disks Use this level for high speed streaming of large file reads for example video of non critical data which i
7. 3 e port Fibre Chamel Switches 2 Figure 3 Sun StorEdge 3910 storage system cabinet configuration S amp Sun microsystems Just the Facts January 2002 17 Service Fibre Channel Port VO Ports _ Ihave STRTITEIS ITE INAV pooduoo0 DOBDBBHEE Expansion Cabinet Sun StorEdge 3950 Internal Component M aimum Configuration Power Sequencers 2 amp 18 portFibre Channel Swithes 2 2 Sun StorEdge T3Storage Arrays 6 Power Sequencers 2 3 24 port Enernet Hub 7 Sun StorEdge T3 Storage Arrays d strage Senice Processor 8 24 portEnernet Hub Figure 4 Sun StorEdge 3960 storage system cabinet configuration S amp Sun microsystems Just the Facts January 2002 Basic Architecture Sun StorEdge 3960 Storage System without SSRR Enabled Refer to Figure 4 for an architectural depiction of the Sun StorEdge 3960 storage system The following information about the basic architecture of the Sun StorEdge 3960 storage system assumes that Sun StorEdge Remote Response SSRR is not enabled Power Sequencers The power sequencers provide redundant power sources for the Sun StorEdge T3 storage arrays and Fibre Channel switches Only one power connection is provided to both the Ethernet hub and the Storage Service Processor Sun StorEdge T3 Storage Arrays The Sun StorEdge 3960 storage system uses partner pairs of Sun StorEdge T3 storage arrays each with 1 GB cache A maximum of eig
8. Storage Service Processor is a server with a single 500 MHz 64 bit UltraSPARC processor a minimum 512 MB of on board memory expandable to 1 GB and a 40 GB IDE internal drive The Storage Service Processor is preloaded with the Solaris 8 Operating Environment and applicable configuration tools and software see the Enabling Technologies section of this document for further details oy Ro SUN microsystems Just the Facts January 2002 19 The Storage Service Processor offers two 2 10 100BASE T Ethernet RJ45 ports and two 2 RS 232 serial ports refer to Figure 5 One Ethernet port is dedicated to connecting to all internal rack FRUs via the Ethernet hub The other Ethernet port can be dedicated to either a head connection for example a laptop or interconnection of a larger network of Storage Service Processors or system hosts In other words multiple Storage Service Processors can be aggregated into a LAN where a single Storage Service Processor is designated the master The two serial ports can be used as a field hook up to proprietary device debug ports for example Sun StorEdge T3 serial port or as a modem Internet port The Storage Service Processor has a single power source input In other words if the power distribution unit PDU supplying power to the Storage Service Processor fails there is no notification of the power failure nor any subsequent storage system component notifications that would inevitably
9. Telemetry stream Sends out events and information to Sun that facilitate improved service and improved products if configured Lightweight The agent requires minimal resources in terms of disk space compute cycles and virtual memory footprint StorTools Utility As used in the Sun StorEdge 3910 and 3960 storage systems the StorTools 4 1 utility aides in troubleshooting the switches SANSurfer SANSurfer is switch management software and provides a graphical user interface GUI that is designed to enable monitoring of switches connected to Sun servers Each GUI window monitors a different aspect of the switches configuration SANSurfer allows the following procedures to be performed Display multiple fabrics Associate the switch management interface with its IP network configuration parameters View the Fibre Channel connections View hardware and firmware version information for the selected chassis e View switch names and World Wide Names WWNs View port addresses on the selected chassis Sun StorEdge T3 Array Extractor Sun StorEdge T3 Array Extractor is a program that collects configuration information from Sun StorEdge T3 storage arrays over an Ethernet connection This program can be run from any host that has access to the Storage Service Processor Please note that the software packaged with the Sun StorEdge 3910 and 3960 systems is not included for use on hosts AS amp SUN microsystems
10. each with 1 GB cache A Sun StorEdge T3 partner pair is being used to provide high availability controller failover and mirrored cache Both 36 4 GB and 73 4 GB disk versions are offered Technologies in the Sun StorEdge T3 storage array are full Fibre Channel connectivity loop switching design and failover security Further details about the Sun StorEdge T3 storage array can be found in SunWIN 311985 Sun StorEdge T3 Storage Array with 1 GB Cache Controller Just the Facts Storage Service Processor The Storage Service Processor is designed to perform configuration monitoring and diagnostic services More specifically the Storage Service Processor is responsible for Monitoring the components in the Sun StorEdge 3910 and 3960 storage systems Fault isolation verification and notification of a FRU in the storage system that is failing e Some limited non mission critical configuration functions including configuration of the Sun StorEdge T3 storage arrays and the Fibre Channel switches The Storage Service Processor offers both local and remote control telemetry streams A telemetry stream consists of events and alerts and provides remote support and monitoring The Storage Service Processor provides a centralized common interface capable of executing a configuration and diagnostic command set via CLI commands only both remotely and locally for Sun StorEdge T3 storage arrays 8 and 16 port switches Storage Service Proc
11. for the Sun StorEdge T3 storage array being queried is required Data is collected and stored in a compressed tar file which contains a subdirectory for each Sun StorEdge T3 array partner group Platform Support The Sun StorEdge 3910 and 3960 storage systems support the following Sun hardware platforms e Sun Enterprise 220R 250 420R 450 3X00 6X00 and 10000 servers Sun Fire 280R 3800 4800 4810 and 6800 servers oy Ro SUN microsystems Just the Facts January 2002 27 Sun StorEdge T3 Storage Arrays The default configuration for each Sun StorEdge T3 storage array is as follows Blocksize 16 KB Caching and mirroring set on automatic Multipathing support via Sun StorEdge Traffic Manager Read ahead rd ahead set to off Medium reconstruction rate recon rate e RAID 5 7 1 with one hot standby Two 2 LUNs per partner pair Blocksize can be reconfigured to 32 or 64 KB RAID type can be changed to 1 0 In addition LUNs can be reconfigured to four 4 per partner pair Sun StorEdge T3 storage arrays are not mirrored within partner pairs Sun StorEdge T3 storage arrays are pre configured in the factory to send their syslog information back to the Storage Service Processor Syslog information is sent back to the Storage Service Processor if the Sun StorEdge T3 storage arrays are ever returned to their default configuration LUN Configurations For basic configurations of the Sun StorEdge 3910
12. installation schedule on site installation AS amp SUN microsystems Just the Facts January 2002 42 e On Site Installation Planning Unpack Hardware Kit components review packing list and verify that existing and purchased equipment is available verify analog phone line availability verify correct modem was purchased by customer if applicable e Hardware Installation Install Remote Response Service terminal concentrator network terminal concentrator or NTC in cabinet install modem outside of cabinet connect NTC and modem cabling to Storage Service Processor verify Ethernet hub connections to Sun StorEdge T3 storage trays switches and Storage Service Processor power up Sun StorEdge 3910 3960 storage systems NTC and modem connect modem to customer phone line Turn on Sun StorEdge Remote Response Contact remote Solution Center to initiate turn on assist Solution Center with turn on verify service initiation System Turnover Sun turns the system over to the customer after the customer has verified that the Sun StorEdge Remote Response hardware components are integrated and the system is functioning properly Support The SunSpectrum program is a service offering that allows customers to choose the level of service best suited to their needs The SunSpectrum program provides a simple pricing structure in which a single fee covers support for an entire system including related hardware and peripherals
13. per hour Altitude 1 000 to 40 000 feet 305 to 12 192 meters Shock from any axis X Y Z 10 0 g for maximum duration of 11 ms half sinewave Vibration from any axis X Y Z 5 to 500 Hz 1 00 g sinusoidal P For specifications regarding the Sun StorEdge T3 storage array please see the respective Just the Facts SunWIN 311985 Also requires removal of trim panel covering and two screws on the front of the unit in order to replace this FRU Just the Facts AS amp SUN microsystems January 2002 Connectors Service Panel RJ45 and industry standard USB connectors FC Switch Shortwave GBICs Power Requirements Power Rating 4 200W maximum Four 4 dedicated 200 to 220 VAC 30A circuit breakers Plug Types US NEMA L6 30P for 200 to 240 VAC Plug Types international 32A single phase IEC 309 connected for 220 to 240 VAC AC Power 200 to 240 VAC 47 to 53 Hz single phase Standards Compliance Safety and Emissions IEC 60950 EN 60950 UL 60950 UL 1950 FCC Part 15 47CRF15B CISPR 22 EN55022 RF Radiated and Conducted Emissions IEC 61000 3 2 IEC 61000 3 3 Immunity CISPR 24 EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 Interfaces and Protocols FC AL SCSI HTTP HTML Telnet and FTP Policies Y2K excep
14. service to enable this service Further details about this service can be found in the section entitled Support Services SSRR does not yet support aggregation of Storage Service Processors Expected availability of this is mid CY2002 Within the Sun StorEdge 3910 3960 cabinet there is an internal network sometimes referred to as the Component Network It is totally contained in the enclosure and connects the SAN components and the Storage Service Processor via an Ethernet hub This network is used for administration of the SAN components and for error alarms and data telemetry going to the Storage Service Processor For security and supportability reasons when SSRR has been activated customers do not have direct access to this network Obviously since the Sun StorEdge 3910 3960 storage system is physically located at the customer s site it is impossible to prevent somebody from physically accessing this hub If this is done by the customer or a representative of the customer the customer is in technical violation of the SSRR agreement contract Without SSRR the customer can have any level of access to this network that they desire However it is highly recommended that this Component Network not be directly connected to some general LAN If a customer performs repair reconfiguration activities whether locally or remotely that are faulty they may get charged T amp M by Sun Enterprise Services for remote diagnostic repair activities tha
15. the Solaris Operating Environment software and telephone support for Sun software packages Customers should check with their local Sun Enterprise Services representative for program and feature availability in their areas For information specific to the Sun StorEdge 3910 and 3960 storage systems refer to http www sun com service support products storage SunSpectrum program support contracts are available both during and after the warranty program Customers may choose to uplift the service and support agreement to meet their business needs by purchasing a SunSpectrum contract The four levels of SunSpectrum support contracts range from SunSpectrum Bronze level to SunSpectrum Platinum level Contact a Sun Enterprise Services representative for further details The SunSpectrum contract is for the entire Sun StorEdge 3910 or 3960 storage systems as a whole part numbers TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 and TB3960 C2 1321 Each base configuration is a product in and of itself Each Sun StorEdge T3 storage array and Sun StorEdge 3900 cabinet sold in addition to the base configurations require a separate Sun Spectrum contract Warranty For the latest warranty information for the Sun StorEdge 3910 and 3960 storage systems refer to http www sun com service support warranty features html Warranty entitlement is for the entire Sun StorEdge 3910 or 3960 storage system as a whole part numbers TB3910 B2 655 TB3
16. 36 4 GB 10000 rpm FC AL drives Additional Sun StorEdge T3 pairs are options that can be added in the field max of 3 can be added to TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 e TB3960 C2 1321 max of 4 can be added to TBEC N2 655 TBEC N2 1321 TBEA N2 655 No X Factory Install 655 GB Sun StorEdge T3 storage array for the enterprise two arrays each 9 x 36 4 GB 10000 rpm FC AL drives rackmounted in the factory in one of the following TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 TB3960 C2 1321 TBEC N2 655 TBEC N2 1321 Additional Sun StorEdge T3 pairs are options that can be added during production max of 3 can be added to TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 TB3960 C2 1321 max of 4 can be added to TBEC N2 655 TBEC N2 1321 XT3BES RR 22 1321 X Field Install 1 321 TB Sun StorEdge T3 storage array for the enterprise includes two arrays configured in one partner group 18 x 73 4 GB 10000 rpm FC AL drives Additional Sun StorEdge T3 pairs are options that can be added in the field max of 3 can be added to TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 TB3960 C2 1321 max of 4 can be added to TBEC N2 655 TBEC N2 1321 Although not available through WebDesk until January 29 2002 these part numbers are orderable Just the Facts amp Sun microsystems January 2002 35 Par
17. 55 GB TB3910 B2 1321 One 1 rack Two 2 8 port switches One 1 Ethernet hub One 1 Storage Service Processor One 1 Sun StorEdge T3 partner pair 73 GB 1 321 TB Sun StorEdge 3960 TB3960 C2 655 One 1 rack Two 2 16 port switches One 1 Ethernet hub One 1 Storage Service Processor One 1 Sun StorEdge T3 partner pair 36 GB 655 GB TB3960 C2 1321 One 1 rack Two 2 16 port switches One 1 Ethernet hub One 1 Storage Service Processor One 1 Sun StorEdge T3 partner pair 73 GB 1 321 TB Documentation does not ship with the Sun StorEdge 3910 and 3960 products All documentation is available via a the web site at http edist central Just the Facts R N Sun S microsystems January 2002 34 Storage System Part Number on Price List Storage System Components Raw Drive Size Capacity Sun StorEdge 3900 Cabinet TBEC N2 655 One 1 rack partner pair One 1 Sun StorEdge T3 e One 1 Ethernet hub 36 GB 655 GB TBEC N2 1321 One 1 rack partner pair One 1 Sun StorEdge T3 One 1 Ethernet hub 73 GB 1 321 TB Sun StorEdge T3 Storage Arrays Part Number Title and Shipping Configuration Category XT3BES RR 22 655 X Field Install 655 GB Sun StorEdge T3 storage array for the enterprise includes two arrays configured in one partner group 18 x
18. 6 4 GB and 73 4 GB drives within the Sun StorEdge 3960 system Part number indicates a partner pair or two 2 Sun StorEdge T3 storage arrays 3 Theoretical raw capacities indicated S 5 SUN microsystems Just the Facts January 2002 40 Additional Sun StorEdge T3 Base Configuration Partner Pair s Sun StorEdge 3900 Cabinet coun apaci Quantity Part Number Quantity Part Number Quantity Part Number uid 1 TB3960 C2 1321 5 XT3BES RR 22 1 TBEC N2 9 2 TB 1321 or 1321 TBEA N2 1321 1 TB3960 C2 1321 6 XT3BES RR 22 1 TBEC N2 10 6 TB 1321 or 1321 TBEA N2 1321 1 TB3960 C2 1321 7 XT3BES RR 22 1 TBEC N2 11 9 TB 1321 or 1321 TBEA N2 1321 Just the Facts S 4 SUN microsystems January 2002 41 Support Services Installation Sun StorEdge 3900 Installation It is highly recommended that customers purchase this service or have a Sun trained representative perform this installation Service Part Number Description Sun StorEdge 3900 Installation SE3900 INS BASE Sun StorEdge 3910 or 3960 base installation charge Sun StorEdge 3900 Installation Light SE3900 INS BASE LT Ordered when subsequent capacity installation into a Sun StorEdge 3910 or 3960 base configuration Sun StorEdge 3900 Installation per SE3900 PER TRAY Applies equally for both SE3900 INS Sun StorEdge T3 tray BASE and SE3900 INS BASE LT Sun StorEdge 3900 Installation per
19. 910 B2 1321 TB3960 C2 655 and TB3960 C2 1321 Each base configuration is a product in and of itself Each additional Sun StorEdge T3 storage array and Sun StorEdge 3900 expansion cabinet sold in addition to the base configurations require separate warranty entitlement Sun Enterprise Services and Sun s Network Storage Group are working on a document that clearly delineates acceptable modems that can be used with Sun StorEdge Remote Response This document is expected to be completed by January 29 2002 AS amp SUN microsystems Just the Facts January 2002 43 Contact a Sun Enterprise Services representative for further warranty details around the Sun StorEdge 3910 and 3960 storage systems Sun StorEdge Remote Response SSRR Sun StorEdge Remote Response SSRR is a service offered by Sun Enterprise Services This service is optional with the purchase of a Sun StorEdge 3910 or 3960 storage system It is not included with the Sun product warranty or SunSpectrum program Sun StorEdge Remote Response Installation There is a one time installation charge in order to set this service up Sun StorEdge Remote Response Installation part number RR START which was discussed earlier in this document Features and Functionality Monitoring via this service is provided for Sun StorEdge T3 storage arrays switches and the Storage Service Processor The following are monitored alerts and events provided by this service Mo
20. GB and maximum of 18 GB mirrored battery backed cache 1 to 9 GB usable e 364 GB or 73 4 GB 10000 rpm FC AL drives Minimum capacity of 655 GB using 36 4 GB drives e Maximum capacity of 11 9 TB using 73 4 GB drives Preconfigured for RAID 5 7 1 with standby hot spare Two 2 16 port Fibre Channel switches with shortwave GBICs 24 port Ethernet hub Allcomponents prepackaged in familiar Sun StorEdge 3900 cabinet Minimum footprint of 6 14 ft one cabinet Maximum footprint of 12 29 ft two cabinets Installation configuration via Sun StorEdge 3900 Installation service optional but highly recommended Remote support and monitoring via Sun StorEdge Remote Response optional Consulting assistance via Implementation Assistance Service for Sun StorEdge 3900 storage system optional AS amp SUN microsystems Just the Facts January 2002 10 Enabling Technology Features Overview The Sun StorEdge 3910 and 3960 storage systems employ the following technologies e Sun StorEdge T3 storage array Storage Service Processor e Sun StorEdge Fibre Channel switches 8 and 16 port Ethernet hub e Sun StorEdge 3900 cabinet Software components e Sun StorEdge Remote Response for continuous remote support and systems monitoring optional Sun StorEdge T3 Storage Array The Sun StorEdge 3910 and 3960 storage systems use a partner pair of Sun StorEdge T3 storage arrays
21. Number Title and Shipping Configuration X6737A Longwave GBICs RR SE3910 Sun StorEdge Remote Response for Sun StorEdge 3910 RR SE3960 Sun StorEdge Remote Response for Sun StorEdge 3960 RR SE EXPRK Sun StorEdge Remote Response for Sun StorEdge 3900 cabinet RR T3X2 Sun StorEdge Remote Response for Sun StorEdge T3 partner pair PS EO 39IAS 1 Implementation Assistance Service for the Sun StorEdge 3900 system Ordering Configuration Rules Oneofthe following part numbers must be purchased to create the minimum configuration of a Sun StorEdge 3910 or 3960 storage system Sun StorEdge 3910 Sun StorEdge 3960 TB3910 B2 655 TB3960 C2 655 TB3910 B2 1321 TB3960 C2 1321 The Sun StorEdge 3900 cabinet can only be added to the Sun StorEdge 3960 storage system Only one expansion cabinet can be ordered per Sun StorEdge 3960 base configuration Each cabinet comes with one pair of Sun StorEdge T3 storage arrays and one Ethernet hub Both 36 4 GB and 73 4 GB drives can be used within the Sun StorEdge 3910 and 3960 storage systems Drive sizes may be mixed with the Sun StorEdge 3910 or 3960 storage systems but not within Sun StorEdge T3 partner pairs Only Sun StorEdge T3 partner pairs may be used within the Sun StorEdge 3910 or 3960 storage systems The Sun StorEdge 3910 storage system can hold a maximum of four 4 Sun StorEdge T3 partner pairs The Sun StorEdge 3960 storage system with Sun StorEdge 3900 cabinet
22. ORSET PU IRAE EDI 37 Ordering Conhiguration Rules o eC ROH t en pete ein D ovation den teases wen fep mep Rex ee tut reet desees 37 SUPPOLt SCLVICES EE Y 42 Installation ceto tbe E ebbe e e ette re qe e biet reU ie ae eR eae ee 42 SUP POL des RUD Ib amb UI beum EIU epp uua eee 43 WattraDty oio eO RERO ERO RED BR TOO e T I edat eripe 43 Sun StorEdge Remote Response SSRR n teet ee tese br Skai SEEE E sE PR t HR RRERR CE obsesbosvbassssautsy 44 Sun Professional SerVICes eoe igne Do ER pest onte eb ER eot ton t oe EPOR 45 E ri M M n 47 Materials 53 FAQS e TERT CRI SORTA 56 AS amp SUN microsystems Just the Facts January 2002 4 Positioning Introduction Figure 1 Sun StorEdge 3960 storage system The Sun StorEdge 3910 and 3960 storage systems offer Sun customers integrated storage solutions for clustered and direct attach storage DAS environments In addition to being totally integrated these systems are pre tested and include switches Sun StorEdge T3 storage arrays a Storage Service Processor and phone home capability optional This represents a new approach to providing storage solutions to customers Instead of requiring the customer to piece together individual storage compon
23. Port Network terminal concentrator see above On line transaction processing Transmission of a management protocol outside of the Fibre Channel network typically over Ethernet In an array environment data that is generated from user data and is used to regenerate user data lost due to a drive failure Used in RAID 5 Parity is one form of data path protection used by hardware components to ensure proper transmission of data A single parity bit is either asserted or deasserted in parallel with the data being sent dependent upon the balance of ones and zeros in the data If even parity is employed a one bit is asserted on the parity line if the number of ones in the data 1s odd otherwise it is deasserted Parity error handling refers to the processing of the data when the parity does not match the data sent signifying an error condition A single parity bit can only be used to detect a single or odd number of bit errors error correction codes ECC provide a more stable medium with their ability to correct single bit errors and detect multiple bit errors using encoded polynomials In the context of Fibre Channel switches they contain counters to collect and report any internal parity errors detected by their hardware AS amp SUN microsystems January 2002 49 Partner group or partner pair Two controller units providing redundant data and management paths Path failure Point to point Port Protocol RAID RAID
24. Reliability Availability and Serviceability RAS Reliability The Sun StorEdge 3910 and 3960 storage systems have the following reliability features 24 hour monitoring by NSAgent to aid early detection notification of faults Fault detection and isolation capabilities of the FC switches including synchronization loss CRC error checking parity error handling reconfiguration of frame bus upon anomaly detection and reconfiguration of fabric if interconnecting links fail Error checking and correction on disk drives Skip sectors and spare cylinders on disk drives Automatic sector reallocation on RAID controllers Link redundancy chip and 8 to 10 bit encoding on FC AL loops ECC on data cache Passive midplane except ID signature and temperature sensor Availability The Sun StorEdge 3910 and 3960 storage systems have the following availability features NSAgent monitoring on a 24 hour basis Redundant power distribution units PDUs capable of serving sufficient switched 110 120V outlets No negative impact on data availability due to Storage Service Processor or internal component LAN failure No negative impact on data availability when non hot swap FRUs are replaced because of redundant architecture Hot swap redundant load sharing load balancing auto sensing 110VAC 220VAC power supplies with dual power cords in Sun StorEdge T3 storage arrays Built in hot swap redundant UPS batteries in Sun StorEdge T3 storage a
25. Sun StorEdge 3900 Series Storage Systems Just the Facts icrosystems Copyrights 2001 Sun Microsystems Inc All Rights Reserved Sun Sun Microsystems the Sun logo Sun StorEdge Solaris StorTools Sun Enterprise Sun Fire Solstice Solstice DiskSuite Solstice Backup SunSpectrum SunSpectrum Platinum SunSpectrum Gold Solstice SunSpectrum Silver and SunSpectrum Bronze are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the United States and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc Last update 12 19 01 AS amp SUN microsystems Just the Facts January 2002 Table of Contents ID RS TSRS 5 Hsec 5 A Vat lab ity en 5s cer M a CE 6 Key Eeat res ios ua UHR bU RU en ok tage tech buchen ie EE E Ret eme e RR ER 6 Features and Benefits uepAtegpeeeueReniepemeecibeses Ee a Ree Ble eee eee 7 Product Family Placement rp erre dee e RH I RS PU ENSKE E p EREE ETES Ea a 8 Key Mess ges n mete PROPORRE E Taa DU Dee Dr enn metre 8 Selling Highlights 5 ccsssessonsssssonscesecanacacscassasecasesasoessandswsesensedsesespaasvas
26. and 3960 storage systems shipped from the factory the Sun StorEdge T3 arrays are configured with one 1 LUN per brick Each LUN is a full capacity RAID 5 7 1 volume with a segment size of 16 KB and configured with a standby hot spare Configuration utilities residing on the Storage Service Processor allow the reconfiguration of the Sun StorEdge T3 array LUNs to meet customer defined workload performance requirements Fibre Channel Switches Longwave and shortwave GBICs can be mixed in switches as long as they are in different zones The switches are managed by NSAgent out of band and can be configured via the configuration utilities residing on the Storage Service Processor They can also be managed through the GUI provided by the SANSurfer software If SANSurfer is used the configuration utilities reports the switches as illegal if someone were to use the configuration utilities Verify command Also configurations performed outside of the configuration utilities are not saved It is highly recommended that the user document configuration settings when using SANSurfer in case of a failure that would require a rebuild of the switch configuration When multiple initiators are connected to a switch name server zones need to be created Port Type Settings F port for host connectivity TL port for Sun StorEdge T3 storage array connectivity Default Switch Settings Four 4 hard zones in Sun StorEdge 3910 storage syst
27. art numbers is required to have two power cords Select on the basis of the country pulldown menu in wizard Use X3858A for U S and Canada Use X3859A for the rest of the world Assemble to Order ATO or Factory Install part numbers do this automatically based on the Product Distribution Center PDC that the product is shipped from TB3910 B2 655 TB3960 C2 1321 TB3910 B2 1321 TBEC N2 655 TB3960 C2 655 TBEC N2 1321 The following table depicts configuration possibilities for the Sun StorEdge 3910 storage system Base Confieuration Additional Sun StorEdge T3 Resulting Partner Pair s Capacity Quantity Part Number Quantity Part Number 1 TB3910 B2 655 655 GB 1 TB3910 B2 655 1 XT3BES RR 22 655 or 1 31TB TBEA N2 655 1 TB3910 B2 655 2 XT3BES RR 22 655 or 2 0 TB TBEA N2 655 1 TB3910 B2 655 3 XT3BES RR 22 655 or 2 6 TB TBEA N2 655 1 TB3910 B2 1321 1 3 TB 1 TB3910 B2 1321 1 XT3BES RR 22 1321 or 2 6 TB TBEA N2 1321 1 TB3910 B2 1321 2 XT3BES RR 22 1321 or 4 0 TB TBEA N2 1321 Table does not consider mixing 36 4 GB and 73 4 GB drives within the Sun StorEdge 3910 system Theoretical raw capacities indicated Part number indicates a partner pair or two 2 Sun StorEdge T3 storage arrays AS 4 SUN microsystems Just the Facts January 2002 38 TBEA N2 1321 Base Confieuration Additional Sun StorEdge T3 Resulting 8 Par
28. at implements a fabric The fabric element that allows each port of a switch to be connected to any other port on that switch A collection of switches implement a fabric and provide the network through which any device can communicate with any other device The internal log file maintained by Sun StorEdge T3 storage arrays to track events and alerts as well as informational and notice messages This log file can be sent periodically to a host server for evaluation using the syslogd 1M function A disk array on a Fibre Channel network Stream of data generated by monitoring agents A measure of sequential I O performance quoted as megabytes per second MB second See IOPS and I O rate The components used to connect two or more ports together Also a specific way of connecting those components as in point to point fabric or arbitrated loop The rate at which data is transferred usually measured in Megabytes MB per second A volume is a virtual disk into which a file system DBMS or other application can place data A volume can physically be a single disk partition or multiple disk partitions on one or more physical disk drives Applications that use volumes do not need to be aware of their underlying physical structure Software handles the mapping of virtual partition addresses to physical addresses World Wide Name AS amp SUN microsystems January 2002 51 Zone or zoning Just the Facts Provided by fabric
29. ble to be individually replaced serviced in the event of failure Architecture Sun StorEdge 3910 and 3960 Storage Systems with SSRR Enabled The only differences between this architecture and the two aforementioned basic architectures are as follows Additional hardware associated with SSRR Additional cabling between the Storage Service Processor and the network terminal concentrator Refer to Figure 6 which shows the service panel and its connections to the Storage Service Processor when Sun StorEdge Remote Response is enabled Network Terminal Concentrator The network terminal concentrator NTC provides a modem connection point for Sun StorEdge Remote Response The NTC facilitates a PPP connection from a remote support center and is not dependent upon the Storage Service Processor to dial in Modem Sun StorEdge Remote Response communicates with Sun Service Resolution Centers over a dial up telephone connection The modem provides the conversion of the RS 232 serial data stream from the Storage Service Processor to the customer s local phone service The modem is instructed to dial up the local support center whenever NSAgent detects the need for a service action or to periodically check in with a heartbeat message Sun service personnel dial back into the Storage Service Processor to obtain additional data about the alert or in some cases fix it remotely AS amp SUN microsystems Just the Facts January 2002 22
30. ches When using the Sun StorEdge 3900 cabinet each Sun StorEdge T3 storage array must be cabled into one of the 16 port Fibre Channel switches The switches are used for both data interconnections and external host connections Seven 7 of the 16 ports can be used for external host connections The remaining nine are for connections to the Sun StorEdge T3 storage arrays Service Panel Access to the Storage Service Processor is through a service panel see Figure 5 The service panel is bolted to the back of the Sun StorEdge 3910 cabinet inside the back cover Through the use of either a console connected to the Serial Console Port on the service panel or a laptop connected to the Service Port on the service panel the functions of the Storage Service Processor can be carried out The following interfaces are brought from the Storage Service Processor to the service panel Storage Service Processor external LAN port Serial console port S amp Sun microsystems Just the Facts January 2002 21 Two 2 USB ports Service access serial port Wiring Harness A wiring harness is provided for physically connecting the internal devices of these systems The wiring harness is preconfigured for the maximum upgradeable configuration of the purchased storage system This is limited to the addition of an expansion cabinet and Sun StorEdge T3 storage arrays in the Sun StorEdge 3960 storage system The wiring harness allows any ca
31. de the required driver support so that availability is not lost due to a Sun StorEdge 3910 3960 storage systems internal failure of one of the targets paths Multipathing is not a requirement If the customer opts for multipathing host software is required to manage the I O utilization of the presented paths Such software includes but is not limited to Sun StorEdge Traffic Manager or VERITAS Volume Manager with DMP All hosts connected to the same virtual device must use one and only one form of multipathing management The Sun StorEdge 3910 storage system can be configured to provide from 1 to 4 host connections two connections per host concurrently The Sun StorEdge 3960 storage system can be configured to provide from 1 to 7 host connections two connections per host concurrently Solaris Operating Environment The Solaris 8 07 01 or update 5 Operating Environment is installed on the Storage Service Processor and is the minimum host operating environment support on the Sun StorEdge 3910 and 3960 storage systems The operating system kernel is configured to support all attached peripherals Sun StorEdge T3 Array Extractor Sun StorEdge T3 Array Extractor is a program that collects configuration information from Sun StorEdge T3 storage arrays over an Ethernet connection This program can be run from any host that has access to the Storage Service Processor Root access on the host executing the program is not required Root access
32. em Also referred to as MPXIO e Sun microsystems Just the Facts January 2002 28 Seven 7 hard zones in the Sun StorEdge 3960 storage system The Sun StorEdge 3910 and 3960 storage systems provide two physical Fibre Channel ports for each target both capable of maximum sustained full duplex throughput as stated by Fibre Channel specifications The ports presented by the Sun StorEdge 3910 3960 storage systems may be connected directly to a host s Fibre Channel HBA or may be connected indirectly through a supported SAN interconnect Auto sensing ports which allow any port to be configured to any device do not function in all modes of the switch Auto sensing ports only apply to switches that are configured for reverse TL mode which is not the default in either the Sun StorEdge 3910 and 3960 storage systems The switches in the Sun StorEdge 3910 and 3960 storage systems can be configured for reverse TL mode thus enabling auto sensing capability of the ports via SANSurfer but not via the configuration utilities Host Bus Adapters Server Platform Host Bus Adapter X6799A X6727A X6757A X6748A Max No of 3910 3960 Direct Connected to a Server Sun Enterprise 220R X X Sun Enterprise 250 Sun Fire 280R Sun Enterprise 420R Sun Enterprise 450 Xx xXx Sun Enterprise 3500 Avo Xx X Sun Enterprise 3500 P Sun Enterprise 3500 Sun Enterpr
33. entrator NTC which is needed to provide a modem connection point and facilitate a point to point connection from a remote Sun support center In addition a modem is connected via an analog line to the remote Sun support center The modem is physically located outside of the Sun StorEdge 3910 and 3960 cabinets so the customer must supply a power source for the modem Obviously too the customer must supply an analog connection for the service to work 2 Also known as MPXIO AS 4 SUN microsystems Just the Facts January 2002 33 Ordering Information Sun StorEdge 3910 and 3960 Storage Systems The naming conventions for part numbers is as follows TB The second generation of the Sun StorEdge T3 storage array with 1 GB cache controller 39X0 3910 for small DAS storage system 3960 for large DAS storage system EC Sun StorEdge 3900 cabinet EA Sun StorEdge T3 storage array partner pair of arrays B represents connectivity N for N A B for 8 port FC switch C for 16 port FC switch 2 represents number of Sun StorEdge T3 storage arrays 655 or 1321 represents approximate theoretical capacity in GB Storage System Part Number on Price List Storage System Components Drive Size Raw Capacity Sun StorEdge 3910 TB3910 B2 655 One 1 rack Two 2 8 port switches One 1 Ethernet hub One 1 Storage Service Processor One 1 Sun StorEdge T3 partner pair 36 GB 6
34. ents the Sun StorEdge 3910 and 3960 storage systems appear to the customer as a storage solution in a box At a high level the differences between the Sun StorEdge 3910 and 3960 storage systems are as follows Feature Sun StorEdge 3910 Sun StorEdge 3960 Minimum Number of Sun StorEdge T3 Storage Arrays 2 2 Maximum Number of Sun StorEdge T3 Storage Arrays 8 18 Maximum Number of Cabinets 1 2 All references to the Sun StorEdge T3 storage arrays imply the Sun StorEdge T3B storage array Always provided in partner pairs Theoretical raw minimum capacity using 36 4 GB drives AS amp Sun microsystems Just the Facts January 2002 Feature Sun StorEdge 3910 Sun StorEdge 3960 Minimum Capacity 655 GB 655 GB Maximum Capacity 5 2 TB 11 9 TB Maximum FC Switch Ports 8 port 16 port Maximum Number of Ethernet Hubs 1 2 Maximum Number of Power Distribution Units 2 4 Availability Both the Sun StorEdge 3910 and 3960 storage systems are scheduled for general availability on a worldwide basis beginning January 8 2002 Key Features e Available in configurations using 36 4 GB or 73 4 GB bi directional dual ported 10000 rpm FC AL disk drives Embedded Storage Service Processor provides 24x7 monitoring of components in the storage system configuration of Sun StorEdge T3 storage arrays and Fibre Channel switches upgrades to firmware software in the Sto
35. equired Reports statistical data to Sun when Sun StorEdge Remote Response SSRR is configured Shows the user a web based topology map of the subsystem 5 The Sun StorEdge 3910 and 3960 systems are NOT qualified with Sun Cluster 2 2 software AS amp SUN microsystems Just the Facts January 2002 32 StorTools 4 1 Utility Although the StorTools utility can troubleshoot Sun StorEdge T3 storage arrays it cannot troubleshoot the Sun StorEdge T3 arrays inside the Sun StorEdge 3910 and 3960 storage systems because the Storage Service Processor has no access to the data path Diagnosis is provided purely for the switches is out of band and is via the Ethernet SANSurfer SANSurfer s GUI must be run on a display outside of the Storage Service Processor Sun StorEdge Traffic Manager If Sun StorEdge Traffic Manager is used for multipathing a specific driver is needed at the host Sun StorEdge Remote Response Software to enable this service is installed on the Storage Service Processor s disk but not enabled for use until additional hardware is installed and a contract is in place between the customer and Sun Enterprise Services for remote service support Sun Enterprise Services must install the hardware and configure the systems to phone home when the Sun StorEdge 3910 or 3960 storage systems is installed or at a later date upon the customer s request The additional hardware includes a network terminal conc
36. er TELCO adapter Installation Guide For use in countries not listed for Part Number SG XRRH C1IM1 A when ordering this part number a modem must be purchased by the customer to enable the Sun StorEdge Remote Response service Options Power Cords Part Number Title and Shipping Configuration Category X Field Install expansion cabinet IEC 309 32A 250V plug X3858A U S Canada power cord for Sun StorEdge To be installed in the field into Sun StorEdge X Field Install expansion cabinet NEMA L6 30P plug 3900 storage systems X3859A International power cord for Sun StorEdge To be installed in the filed into Sun StorEdge 3900 storage systems Although not available through WebDesk until January 29 2002 these part numbers are orderable Just the Facts amp Sun microsystems January 2002 36 Options installation Services Further information about these services can be found in the section entitled Support Services Part Number Title SE3900 INS BASE Sun StorEdge 3900 Series Installation SE3900 INS BASE LT Sun StorEdge 3900 Series Installation Light SE3900 PER TRAY Sun StorEdge 3900 Series Installation per Sun StorEdge T3 tray SE3900 PER HOST Sun StorEdge 3900 Series Installation per each host RR START Sun StorEdge Remote Response Installation Options Miscellaneous Part
37. er or affecting data availability Software to enable this service is installed on the Storage Service Processor s disk but not enabled for use until additional hardware is installed and a contract is in place between the customer and Sun Enterprise Services for remote service support Sun Enterprise Services or Sun trained personnel must install the hardware and configure the system to phone home when the Sun StorEdge 3910 or 3960 storage systems is installed or at a later date upon customer request AS amp SUN microsystems Just the Facts January 2002 14 System Architecture Basic Architecture Sun StorEdge 3910 Storage System without SSRR Enabled Refer to Figure 3 for an architectural depiction of the Sun StorEdge 3910 storage system The following information about the basic architecture of the Sun StorEdge 3910 storage system assumes that Sun StorEdge Remote Response SSRR is not enabled Power Sequencers The power sequencers provide redundant power sources for the Sun StorEdge T3 storage arrays and Fibre Channel switches Only one power connection is provided to both the Ethernet Hub and the Storage Service Processor Sun StorEdge T3 Storage Arrays The Sun StorEdge 3910 storage system uses partner pairs of Sun StorEdge T3 storage arrays each with 1 GB cache A maximum of eight 8 Sun StorEdge T3 storage arrays or four partner pairs can reside in the Sun StorEdge 3910 storage system Both the maste
38. erve to replace any other drive when it fails Hot spares are continuously powered up and spinning but are not actually part of the array because they contain no data This allows the array processor to have immediate access to a functioning drive for possible reconstruction of lost data when a disk fails A hot swappable component can be installed or removed by simply pulling the component out and putting the new one in The system either automatically recognizes the component change and configures itself as necessary or requires user interaction to configure the system however in neither case is a reboot required All hot swappable components are hot pluggable but not all hot pluggable components are hot swappable A dedicated bandwidth device for connecting fiber cables Transmission of a management protocol over the Fibre Channel network On a Fibre Channel network typically a server or workstation that initiates transactions to disk or tape targets Input output A measure of a devices capacity to transfer data to and from another device within a given time period typically as I O operations per second Input output operations per second A measure of I O performance this is commonly used to quote random I O performance Light emitting diode Gigabit interface converter designed for transmission of data over long 10 km distances Logical unit number A numbering sequence for devices connected to a computer AS a
39. essor itself and applicable FRUs The Storage Service Processor can consolidate multiple telemetry streams into a single external connection that is single point of interface to multiple Storage Service Processors within a storage system Any single Storage Service Processor can become the collection point for other geographically local Storage Service Processors This Storage Service Processor is called the Master Storage Service Processor while the other Storage Service Processors are called Slave Storage Service Processors Aggregation eliminates the need to manage each Storage Service Processor domain separately and supports the ability to manage multiple Storage Service Processor domains as a single system domain oy Ro SUN microsystems Just the Facts January 2002 11 The Storage Service Processor can provide a nondisruptive download both locally and remotely of new Storage Service Processor software The following software is also installed on every Storage Service Processor at time of manufacture see Software Components later in this section for further details on these software packages Solaris 8 Operating Environment StorADE to provide 24x7 monitoring via NSAgent and fault isolation diagnosis via the StorTools utility SANSurfer to provide monitoring diagnosis and configuration management of the Fibre Channel switches Software to enable Sun StorEdge Remote Response Configuration tools that sup
40. follow This condition exposes the Sun StorEdge 3910 storage system to potential data unavailability if any of the failed over components should fail before the monitoring agent heartbeat period elapses patna Storage Sandon Processor prae Service Proceso LAN Connection e Seia Console Pori Caonnectian a 9 Service Part Connection D USS Connections E Ethernet Hub Connection Figure 5 Storage Service Processor without Sun StorEdge Remote Response amp Sun microsystems Just the Facts January 2002 20 Service Panel me m a m AD mm mmm ms mmn RS o moa mm mm um om E e ew AS ON m e ow aeq Binrage Bavia Procasapr LAN Connection e e Baral Conan Por Connactian Ge Services Puri Conmecian 2 USE Connections i e Ethane Hub conngesan 5 Modern Cannection Inr Sun Sioned Aemoe Aspon ae Hetwork Terminal Concentrator Ethamel Connectian 8 Eihemet Croee over between Network Terminal Coneaniral r and Storage Service Proceeaor LAN Figure 6 Storage Service Processor with Sun StorEdge Remote Response Fibre Channel Switches The Sun StorEdge 3960 storage system uses two 16 port switches which provide redundancy for high availability purposes Each of the two switches is connected via Ethernet to the service network for management and service from the Storage Service Processor In addition the switches are connected to the host s through the Fibre Channel I O ports on the swit
41. hat are between the two extremes may perform best with the 32 K B block size A buffer of high speed memory filled at medium speed from main memory often with instructions A cache increases effective memory transfer rates and processor speed A read or write request for data that is already in cache Therefore a request can be serviced without needing to go to disk The standalone controller unit is the smallest possible array configuration The architecture integrates disks data cache hardware RAID power cooling uninterrupted power supply UPS diagnostic capabilities and administration into a versatile standalone component The controller unit includes external connections to a data host or hub or switch and to a management network Checking for frames that have been corrupted some of the 1 bits changed to 0 bits and vice versa due to noise or collision Direct attach storage Storage directly attached to servers hosts as opposed to SAN storage where storage is attached to a network of storage devices A storage subsystem containing an arrangement or arrangements of multiple disk drives designed to provide performance high availability serviceability or other benefits Dynamic multipathing Error correction code Extra bits added to Words or Double Words that correct all single bit errors and detect all double bit errors A superior technology to parity which detects but does not correct single bit er
42. home ebay produc tp webhome ebay networ http webhome ebay networ http webhome ebay networ http service central TS F Feature Matrix index html http metropolis eng produc CS KS KS KS ts hardware netra switch index html torage performance torage contacts torage salesupportctr P SunSpectrum Information S Qy S d JUN Just the Facts January 2002 55 FAQs Sun StorEdge 3910 and 3960 storage systems Frequently Asked Questions are not included in this document They are kept as separate documents because they are frequently updated This way customers can find them in the same place and know that they are up to date There are now two separate FAQ documents as follows Internal use only Sun StorEdge 3910 and 3960 storage systems INTERNAL FAQs respectively http webhome ebay networkstorage products under Sun StorEdge 3910 http webhome ebay networkstorage products under Sun StorEdge 3960 External use Sun StorEdge 3910 and 3960 storage systems EXTERNAL FAQs found on http www sun com storage e i SUN microsystems Just the Facts January 2002 56
43. hteen Sun StorEdge T3 storage arrays or nine partner pairs can reside in the Sun StorEdge 3960 storage system with Sun StorEdge 3900 cabinet Both the master and slave storage arrays of a partner pair are connected to one of the two Fibre Channel switches within a cabinet for high availability purposes They are also connected via an Ethernet connection to the Ethernet hub for administrative purposes Ethernet Hub The Sun StorEdge 3960 storage system uses a hub as the backbone for the internal service network The hub has twenty four dedicated shielded 10 100B ASE T ports on its front panel and is rackmounted in the Sun StorEdge 3960 storage system An Ethernet hub is also rackmounted in the Sun StorEdge 3900 cabinet The allocation of the Ethernet ports in the base configuration Sun StorEdge 3960 storage system i e one cabinet is as follows One for the Storage Service Processor Two for the Fibre Channel switches Two for each Sun StorEdge T3 partner pair max of 8 ports for fully populated Sun StorEdge 3960 storage system One for connection to the Ethernet hub located in the Sun StorEdge 3900 cabinet The allocation of the Ethernet ports in the Sun StorEdge 3900 cabinet is as follows Two for each Sun StorEdge T3 partner pair max of 10 ports for fully populated Sun StorEdge 3900 cabinet One for connection to the Ethernet hub located in the Sun StorEdge 3960 base configuration Storage Service Processor The
44. ices required to implement and configure new installation of either Sun Cluster 3 0 software This service is limited to configurations of two cluster nodes It provides for the establishment and testing of basic operational parameters and customer training for routine cluster maintenance This service is mandatory for every new Sun Cluster installation Backup and Restore Assessment PS EO DSBRV 1 The Backup and Restore Assessment methodology delivers an assessment of an existing VERITAS NetBackup or Solstice Backup environment The assessment helps ensure that the existing configuration and operational environment meet customer requirements It reveals weaknesses or shortcomings in the areas of server client configurations Additionally it reviews the historical operations of the backup and restore environment to help ensure the problems are not recurring or unknown Finally the service reviews the system management processes and personnel to help ensure operational continuity of the environment Tape Library Implementation PS EO DSTLI 1 PS EO DSTLI 2 PS EO DSTLI 3 The Tape Library Implementation Service delivers a working Sun StorEdge robotic tape library backup system Sun StorEdge L1000 L180 L700 libraries with the hardware and backup and monitoring software components integrated together This provides customers with a platform that can be used to develop and implement their production backup and recovery policies Additio
45. ise 4500 Sun Enterprise 4500 Sun Enterprise 4500 Sun Enterprise 5500 Sun Enterprise 5500 Sun Enterprise 5500 OOo o O 0o0 0 0 Oo 1 0 A A Sun Enterprise 6500 Sun Enterprise 6500 Sun Enterprise 6500 Sun Fire 3800 Sun Fire 4800 Sun Fire 4810 Sun Fire 6800 Sun Enterprise 10000 A XN X PA Xx X Sun Enterprise 10000 X It is highly recommended that Sun Professional Services be involved in performing this particular configuration Just the Facts AS amp SUN microsystems January 2002 29 Sun StorEdge Remote Response SSRR Configuration and installation of Sun StorEdge Remote Response SSRR hardware and software require a contract between Sun and the customer In addition the customer must have a suitable telephone connection to enable the service Initially customers who opt for SSRR can only use this service via a private LAN In other words the customer must purchase one of two hardware kits to enable the service either SG XRRH CIMI A or SG XRRH C1MO0 A The modem included in SG XRRH C1MI A is qualified in over 95 of the world Customers wishing to deploy a Sun StorEdge 3910 or 3960 storage system in a country outside of countries that the modem is supported in must purchase SG XRRH C1MO0 A and provide a suitable modem device Lastly the customer must purchase the Sun StorEdge Remote Response Installation
46. ith Slide Notes Sales Tool SunWIN 120839 Presentation Reseller Web Competitive Presentations Sun StorEdge 3900 and 6900 Competitive Presentation Sales Tool SunWIN 319228 Series Competitive Presentation Reseller Web Sun StorEdge T3 Array Competitive Presentation Sales Tool SunWIN 120840 Competitive Presentation Reseller Web Miscellaneous Presentations Sun StorEdge T3 Array Multi Presentation with Slide Notes Sales Tool SunWIN 125114 Platform Presentation Reseller Web S 5 e SUN microsystems Just the Facts January 2002 53 Token or Collateral Description Taree Distribution COMAC Audience Order References Sun StorEdge 3900 Series Data Sheet Sales Tool SunWIN 319220 Data Sheet Reseller Web DE1564 0 COMAC Sun StorEdge 3900 Series Fast Facts Sales Tool SunWIN 319225 Pocket Facts Reseller Web Sun StorEdge T3 Array Quick Reference Card Sales Tool SunWIN 73691 Quick Reference Card Reseller Web Sun StorEdge T3 Array for Data Sheet Sales Tool SunWIN 117451 the Enterprise Data Sheet Reseller Web DE1165 3 COMAC Sun StorEdge T3 Array Fast Fast Facts Sales Tool SunWIN 120364 Facts Reseller Web White Papers Sun StorEdge T3 Array Technical Brief Training SunWIN 119879 Performance Tuning White Reseller Web Paper Sun StorEdge T3 Array with Technical Brief Training SunWIN 311986 1 GB Cache Controller Reseller Web Architecture White Pa
47. mp SUN microsystems January 2002 48 Master Service Processor MSP Mirror Mirrored cache Mirroring RAID Multipathing Network Network terminal concentrator NTC N_Port NL Port Node NTC OLTP Out of band Parity Parity error handling Just the Facts Storage Service Processor that acts as the point of aggregation for a network of Storage Service Processors To duplicate data from a primary location to a secondary location so that the data is still available if the primary location fails Redundant copies of data residing in cache the write data residing in cache which has not yet been written to the hard disks is duplicated for failover operation Redundant storage of data achieved by duplicating files so there is always a primary file and a copy of the primary file onto separate disks The ability to manage two or more physical or logical paths to a given target or device An arrangement of nodes and connecting branches or a configuration of data processing devices and software connected for information exchange A modem connection point for Sun Storage Remote Response offering Helps facilitate a point to point connection from a remote support center A Fibre Channel port in a point to point or fabric topology A port attached to a node for use in all three topologies point to point arbitrated loop or fabric A device that has at least one N Port or NL
48. n pay full price for Option 2 Customers who do not maintain a SunSpectrum contract post warranty must pay full price for either Option 1 or Option 2 Part Numbers The following are the part numbers for Sun StorEdge Remote Response provided by Sun Enterprise Services Part Number Coverage RR SE3910 SSRR for Sun StorEdge 3910 RR SE3960 SSRR for Sun StorEdge 3960 RR SE EXPRK SSRR for Sun StorEdge 3900 cabinet RR T3X2 SSRR for each Sun StorEdge T3 partner pair Sun Professional Services Implementation Assistance Service for the Sun StorEdge 3900 Storage System PS EO 39IAS 1 Sun Professional Services provides an implementation assistance service for the Sun StorEdge 3910 and 3960 storage systems Through this service a Sun Professional Services Storage Engineer provides three days of on site consultative assistance addressing issues beyond standard installation services such as data management planning backup and restore inclusion and data migration By using this service the customer achieves maximum ROI because the storage configuration is available for production more quickly AS amp SUN microsystems Just the Facts January 2002 45 Sun Cluster Application Readiness Service PS PI CLCAR 1 This service helps ensure that every new Sun Cluster installation results in an appropriately configured system This basic service provides the essential minimum implementation and project management serv
49. nal Storage Services Sun Professional Services offers other Storage Services that may be appropriate to a given storage environment These services are generally custom priced engagements that can assist with the design and implementation of larger storage architectures These services can also assist with the comprehensive review of backup and restore procedures data replication design and implementation and security issues AS amp SUN microsystems Just the Facts January 2002 46 Glossary Auto sensing Block or blocksize Cache Cache hit Controller unit CRC error checking DAS Disk array DMP ECC Fabric Fiber Just the Facts The ability to automatically determine the type of device connected N port NL port F port FL port or Fabric and adapt the interface protocol to match Often used to describe the amount of data sent or received by the host per I O operation Also used to describe the size of an atomic read write operation to from a disk Block size which is also known as stripe unit size is the size of the data unit being striped across disks Block size affects performance as expected For applications with a large number of sequential I O requests such as decision support systems DSS and high performance computing HPC a block size of 64 KB is beneficial For latency sensitive applications such as OLTP applications using a 16 KB block size is best Other applications t
50. nen trennen teens 30 System Administration ER M 31 Configuration Utilities ie elena Rea ta eade eee ee rei 31 Localization and Internationalization sees ener nennen nennen teen tren tenter en trennen trennen enne 31 Software Administration sccresssreerserseseressessersesessssessesesssssesessessesssseseessesensesessesseeessssessssssesseessesessesessesessens 32 Compatible Sun SoftWate a etr Er eI esse e SERRE EE vn ga vases i ete e UR D dough coh dees tesa cee 32 Compatible Third Party Software sesesssseeseseeeeeeee eene enne nee tene nene trente etr entretenir tenent tenete ne nnnene 32 Sun StorEdge 3910 and 3960 Storage Systems Software Components ssesseeeeeeeeneee eene 32 Ordering FOLOSHEDUOL RR soro soeone 34 AS 4 SUN microsystems Just the Facts January 2002 3 Sun StorEdge 3910 and 3960 Storage Systems ee eeeeeeccssecseecseeeeeceecesecsecsaecsaeceaeeeeeeseesuecsaecsaeecaecsaeeneeeaes 34 Sun StorEdge T3 Storage Arrays tese cinere ttt tee ce edet pete Ee ato bci dubevnsestuesescnsbdengcsstbevcgesneesies 35 Options Hardware Kit for Sun StorEdge Remote Response Service 36 Options Power Cords sic sie s o temen oni it ea eee te ae tie tes ede bene ete er erg 36 Options Installation Services pates e es Ear er EE TEE ESEE EEES EEEE en e EE iee 37 Options Miscellan ous 5 5 nete n nei rU D
51. ner pairs of Sun StorEdge T3 storage arrays The Sun StorEdge 9900 series storage systems on the other hand are optimized for storage consolidation and enterprise SAN applications in high end data centers Together this product line comprises a comprehensive Sun StorEdge product family and fulfills customers requirements from the smallest to the largest applications Key Messages The Sun StorEdge 3910 and 3960 storage systems reduce customers total cost of ownership TCO because these storage systems are fully integrated and pre tested Sun Microsystems provides one of the best end to end solutions for the Solaris Operating Environment Sun protects a customer s investment since there is a clear and easy migration path from the Sun StorEdge T3 storage array to the Sun StorEdge 3910 and 3960 storage systems The Sun StorEdge 3910 and 3960 storage systems are simple because they are pre integrated pre cabled for maximum expansion pretested and preconfigured with RAID 5 Sun lets the customer effectively manage their growth since the Sun StorEdge 3910 and 3960 storage systems are easily scalable from 655 GB to over 3 9 TB and 11 TB respectively amp Sun microsystems Just the Facts January 2002 Fixed price services are available for the Sun StorEdge 3910 and 3960 storage systems ranging from hardware installation to consulting services Customers storage costs are now predictable a single price fo
52. nitored events Discovery removal Component state change Communication lost recovered Statistical Heartbeat Agent install deinstall e Sun StorEdge T3 alerts T3 generated alarm Communication established lost Controller state change Power unit state change Disk loop card and power unit addition removal e Switch alerts Communication established lost State change e Sun microsystems Just the Facts January 2002 44 Monthly Charges The monthly charge for Sun StorEdge Remote Response varies by product configuration and hours of coverage Two monthly charge options are available as follows Feature Option 1 Option 2 Remote monitoring hours of coverage 24x7x365 24x7x365 Remote diagnosis and on site dispatch M F local extended business hours 24x7x365 notification 12 hours per day SunSpectrum Gold contract customers warranty and post warranty receive Option 1 and the monthly service charge is waived SunSpectrum Platinum contract customers warranty and post warranty receive Option 2 and the monthly service charge is waived SunSpectrum Platinum warranty upgrade customers warranty and post warranty receive Option 2 and the monthly service charge is waived SunSpectrum Gold contract customers warranty and post warranty who do not upgrade to SunSpectrum Platinum but want 24x7x365 for remote diagnosis and on site dispatch notificatio
53. o stato sonst ases seas e aseo a 23 Rehabihty tradit nu oe bm e RED et A PRI LEE 23 Awvialabihty pepe op RO roe ides sheet PO EIE o der tI IRE EEES 23 Serviced bity eorne peret tdt e pie e idee EO HH bep P OR OR Fe Deed deese ve a 24 SPECHICATIONS ERE TINTE I LUE 25 Sun StorEdge 3910 and 3960 Storage Systems Fully Loaded One Cabinet eee 25 Sun StorEdge 3960 Storage System Fully Loaded Two Cabinets 26 Requirements and Configuration e eee eee eee esee ee eee een seta seta stesse ease toas eta seta sete sepas eos ep sette stessa sees seas sense ena 27 Bootable Device C M 27 Host Connectivity eie ES auae petere Deom oe or Ue RETE RR ERU D amen em ES 27 Solaris Operating Environment cece ceecesecesecsseceseeeeeeeseessceecnseecseecseecseseaeseaeesaecsaecsaecsaecaaecaeeveeeeeenseeeeeeates 27 Sun StorEdge T3 Array Extractor sse etie tice eee cbe ere Rie bue S Ie hd eU cere ebd p eee incen 27 Plattform Support eie POR DRE ORE IS ONSE ee es II EISE PEE Aden 27 Sun StorEdge T3 Storage Arrays eene eee ree p RO RUE S SEPN E ES RHET Deiode 28 LUN Configurations rp eh RED UE TER OD HERE Eg HR EOD HERO ERR 28 Fibre Channel Switches roter ete te deitate ed ee cett deii ere epi eee e e Pe e ned 28 Host Bus Adapters ee ER GR item tei nete Ule n tie ec uie re ias 29 Sun StorEdge Remote Response SSRR esee nennen ren eene tnnte tren tren et
54. per Fibre Channel Technology _ Technical Brief Training SunWIN 65659 from Sun Microsystems Reseller Web Fibre Channel versus Technical Brief Training SunWIN 65663 Alternative Storage Reseller Web Interfaces An Overview Quote Sheets Sun StorEdge T3 Array Quote Sheet Sales Tool SunWIN 119896 Customer Quote Sheet Reseller Web FE1270 0 Sun StorEdge T3 Array Quote Sheet Sales Tool SunWIN 119934 Partner Quote Sheet Reseller Web External Web Sites Sun StorEdge 3910 and 3960 httP www sun com storage enterprise 3900 Main Page Sun StorEdge T3 Array for http www sun com storage t3es the Enterprise Information Fibre Channel Association http www fibrechannel com Fibre Channel Loop http www fcloop org Community S 5 e Sun microsystems Just the Facts January 2002 54 Collateral Description Token or Distribution COMAC Order Target Audience Internal Web Sites Storage Products Internal Site for the Sun StorEdge 3910 and 3960 Storage Products Internal Site for the Sun StorEdge T3 Array for the Enterprise Netra Xl Server Information Switch Configuration Rules Page Resources Web Site Network Storage Sales Center Help Desk SunSpectrum Program http webhome ebay networkstorage products 3900 index html http webhome ebay networkstorage products T3ES confrules http web
55. port reconfiguration of Sun StorEdge T3 arrays and Fibre Channel switches Every Storage Service Processor is configured with the same hardware and software components to help ensure ease of replacement Sun StorEdge Fibre Channel Switches 8 port and 16 port The Sun StorEdge 3910 and 3960 storage systems use hot swappable 8 port and 16 port switches respectively The switches are used for both data interconnections internal to the Sun StorEdge 3910 or 3960 cabinets and external host connections The switches provide cable consolidation increased connectivity and increased performance over traditional Fibre Channel hubs The switches are paired to provide redundancy and thus high availability The following are the enabling technologies of both the 8 and 16 port switches e Auto sensing ports which allow any port to be configured to any device Port delivery of 1 065 Gbit sec full duplex with less than a 600 millisecond switch latency Support of shortwave SW and longwave LW GBICs for distance configurations Multiple I Os can run at 100 MB sec Support for error conditions exception handling Ethernet Hub The Sun StorEdge 3910 and 3960 storage systems use a 24 port Ethernet hub as the backbone for the internal service network The Ethernet hub acts as an aggregator for all the internal out of band connections providing a single access port for the Storage Service Processor Sun StorEdge 3900 Cabinet The S
56. r a single storage system plus fixed price services AS amp SUN microsystems Just the Facts January 2002 Selling Highlights Market Value Proposition The Sun StorEdge 3900 series is the ideal high performance storage platform for single or clustered server environments and are used to run dedicated focused applications on different kinds of hosts in a homogeneous environment Supported Features and Product Attributes Feature Description Sun StorEdge 3910 Minimum of two 2 and maximum of eight 8 Sun StorEdge T3 storage arrays Minimum of 2 GB and maximum of 8 GB mirrored battery backed cache 1 to 4 GB usable e 364 GB or 73 4 GB 10000 rpm FC AL drives Minimum capacity of 655 GB using 36 4 GB drives e Maximum capacity of 5 2 TB using 73 4 GB drives e Preconfigured for RAID 5 7 1 with standby hot spare Two 2 8 port Fibre Channel switches with shortwave GBICs 24 port Ethernet hub Allcomponents prepackaged in familiar Sun StorEdge cabinet e Minimum and maximum footprint of 6 14 ft Installation via Sun StorEdge 3900 Installation optional but highly recommended Remote support and monitoring via Sun StorEdge Remote Response optional Consulting assistance via Implementation Assistance Service for Sun StorEdge 3900 storage system optional Sun StorEdge 3960 Minimum of two 2 and maximum of eighteen 18 Sun StorEdge T3 storage arrays Minimum of 2
57. r and slave storage arrays of a partner pair are connected to one of the two Fibre Channel switches for high availability purposes They are also connected via an Ethernet connection to the Ethernet hub for administrative purposes Ethernet Hub The Sun StorEdge 3910 storage system uses a hub as the backbone for the internal service network The hub has twenty four 24 dedicated shielded 10 100BASE T ports on its front panel and is rackmounted in the Sun StorEdge 3910 storage system The allocation of the Ethernet ports is as follows One for the Service Processor Two per Fibre Channel switch pair one per switch Two for each Sun StorEdge T3 partner pair max of eight ports for fully populated Sun StorEdge 3910 storage system Storage Service Processor The Storage Service Processor is a server with a single 500 MHz 64 bit UltraSPARC processor a minimum 512 MB of on board memory expandable to 1 GB and a 40 GB IDE internal drive The Storage Service Processor is preloaded with the Solaris 8 Operating Environment and applicable configuration tools and software see the Enabling Technologies section of this document for further details The Storage Service Processor offers two 2 10 100BASE T Ethernet RJ45 ports and two 2 RS 232 serial ports refer to Figure 5 One Ethernet port is dedicated to connecting to all internal rack FRUs via the Ethernet hub The other Ethernet port can be dedicated to either a head connec
58. rage Service Processor itself and diagnostic tools Minimum of one partner pair of Sun StorEdge T3 storage arrays A maximum of four Sun StorEdge T3 partner pairs in a Sun StorEdge 3910 storage system A maximum of nine Sun StorEdge T3 partner pairs in a Sun StorEdge 3960 storage system One pair of Sun StorEdge Network Fibre Channel FC switches for both data interconnections internal to the Sun StorEdge 3910 or 3960 cabinets and external host connections e Preconfigured with RAID 5 741 plus standby hot spare e Sun StorEdge Remote Response capability i e phone home remote support capability Installation configuration and support services optional at additional cost Theoretical raw maximum capacity using 73 4 GB drives 73 4 GB drive x 9 drives T3B x 8 T3B 5 3 TB 73 4 GB drive x 9 drives T3B x 18 T3B 11 9 TB Provided in pairs for high availability One per cabinet Drive sizes may be mixed within the Sun StorEdge 3910 and 3960 systems but not within Sun StorEdge T3 partner pairs This does not occur unless Sun StorEdge Remote Response is enabled Four in the base configuration and five in the Sun StorEdge 3900 cabinet 8 port switches and 16 port switches for the Sun StorEdge 3910 and 3960 systems respectively Each Sun StorEdge T3 array has nine drives Eight are used for RAID 5 and one is used for the standby hot spare AS amp SUN microsystems Just the Facts Januar
59. rors and cannot detect double bit errors A group of interconnections between ports that includes a fabric element A collection of switches and the connections between them A wire or optical strand Spelled fibre in the context of Fibre Channel AS amp SUN microsystems January 2002 47 Fibre Channel FRU F_port GBIC Heterogeneous hosts Hot pluggable Hot spare Hot swappable Hub In band Initiator I O I O rate IOPS LED Longwave GBIC LUN Just the Facts A set of standards for a serial I O bus capable of transferring data between two ports up to 100 MB sec Fibre Channel supports point to point arbitrated loop and switched topologies Fibre Channel can be implemented with either optical fiber note spelling or copper Field replaceable unit A component which can be removed and replaced during service in the field On a Fibre Channel switch a port that supports an N port Gigabit interface converter A standard form factor which provides a hot pluggable connection into a Fibre Channel device Application servers running different disparate operating systems which are attached to the same storage system A hot pluggable component means that it is electrically safe to remove or add that component while the machine is still running Typically the system must be rebooted before the hot plug component is configured into the system Drive s within a storage system held in res
60. rrays power controller units and associated disks so that content in cache can be destaged to the disks upon sense of power loss graceful shut down helping to prevent data from being lost no matter how long the power is out Four 4 hot swap redundant electrically independent cooling fans in Sun StorEdge T3 storage arrays Hot swap redundant unit interconnect cards in Sun StorEdge T3 storage arrays Hot swap redundant dual ported FC AL drives non floating hot sparing capability and dual backend drive loops per controller in the Sun StorEdge T3 storage arrays Hot swap redundant RAID controllers in each Sun StorEdge T3 partner pair for automatic failover and cache mirroring Redundant host interfaces e Sun microsystems Just the Facts January 2002 23 Serviceability The Sun StorEdge 3910 and 3960 storage systems have the following serviceability features Low FRU count seven excluding cables and FRUs associated with Sun StorEdge Remote Response e Status failure LED on each FRU of each Sun StorEdge T3 storage array within a Sun StorEdge 3910 and 3960 storage systems Most FRUs have visual method to indicate faults A majority of the FRUs are electronically identifiable including disk drives power cooling unit PCU unit interconnect card UIC and controllers Upgradeable drive firmware with only the associated volume off line during upgrade Wiring harness has the ability for cables to be individuall
61. s by January 29 2001 Supported languages will be French Italian German Spanish Swedish Japanese Simplified Chinese Traditional Chinese and Korean AS amp SUN microsystems Just the Facts January 2002 31 Software Administration Compatible Sun Software e Sun StorEdge Instant Image 3 0 1 or higher e Sun StorEdge Network Data Replicator SNDR 3 0 1 or higher e Sun StorEdge Data Management Center 3 0 or higher e Solstice Backup 6 0 or higher Solstice DiskSuite 4 2 1 or higher e Sun StorEdge Traffic Manager Software MPXIO for multipathing management e Sun SAM FS 3 5 and Sun QFS 3 5 Sun Cluster 3 0 update 2 Compatible Third Party Software VERITAS NetBackup VxNBU 3 2 3 4 or higher VERITAS Volume Manager with DMP VxVM DMP 3 2 VERITAS File System VxFS 3 3 3 3 4 or higher VERITAS Cluster Server 2 0 or higher Sun StorEdge 3910 and 3960 Storage Systems Software Components StorADE 1 2 StorADE 1 2 is a combination of Network Storage Agent 2 1 and the StorTools 4 1 utility Network Storage Agent 2 1 NSAgent When run on the customer s host NS Agent does the following Monitors host message files for errors in order to obtain status information about each device being monitored Proactively monitors each component in the system Evaluates statistical error reports Makes decisions on actionable service issues Notifies the assigned parties when action is r
62. s easily available elsewhere within the organization RAID level 1 1 0 or mirroring with striping Data is stored at the file level Files reside on separate disks and two copies of the data are kept Use this level for mirroring the host operating system and or application programs or for creating a high traffic log volume RAID level 5 or striping with distributed parity Both data and parity information are striped across the drives Because of parity if a single drive fails data can be recovered from the remaining drives Two drive failures cause all data to be lost Alternatively can use Both data and parity are distributed evenly across all the disks in the array at the block level No single disk can compromise the integrity of the data RAID 5 balances the optimization of performance reliability and cost Use this level for most applications which do not require the special characteristics of the above RAID levels Sun StorEdge T3 arrays have nine 9 disks Eight 8 are used for RAID 5 seven data for and one for parity The ninth disk is used as a standby hot spare The circuitry that receives signals on a fiber and the ultimate destination of data transmission The process of rebuilding lost data on a replacement drive after a drive failure Duplication for the purpose of achieving fault tolerance Refers to duplication or addition of components data and functions within the array AS amp SUN microsystems
63. switches a function that allows segmentation of node by physical port name or address AS amp SUN microsystems January 2002 52 Materials Abstract Unless otherwise noted all materials are available on SunWIN Target Token or Collateral Description A Ae Distribution COMAC udience Order Just The Facts Sun StorEdge 3900 Series Reference Guide this Sales Tool SunWIN 319222 Storage Systems Just the Facts document Reseller Web Sun StorEdge T3 Array with 1 Reference Guide Sun SE SunWIN 311985 GB Cache Controller Just the Reseller Web Facts Sun StorEdge Network FC Reference Guide Sun SE SunWIN 128888 Switch 6 and Switch 16 Just Reseller Web the Facts Customer Presentations Sun StorEdge 3900 and 6900 Presentation Sales Tool SunWIN 319227 Series Product Presentation Reseller Web Sun StorEdge 3900 Series Customer Presentation Sales Tool SunWIN 319224 Elevator Pitch Reseller Web Sun StorEdge T3 Array Customer Presentation Overview Slide Sales Tool SunWIN 120838 Presentation Notes for Presentation Reseller Web Sun StorEdge T3 Array with Addendum to Customer Sales Tool SunWIN 312720 1 GB Cache Controller Presentation Reseller Web Technical Presentations Sun StorEdge 3900 and 6900 Technical Presentation Sales Tool SunWIN 319226 Series Technical Presentation Reseller Web Sun StorEdge T3 Array Technical Presentation w
64. t Number Title and Shipping Configuration Category TBEA N2 1321 No X Factory Install 1 321 TB Sun StorEdge T3 storage array for the enterprise two arrays each 9 x 73 4 GB 10000 rpm FC AL drives rackmounted in the factory in one of the following TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 TB3960 C2 1321 TBEC N2 655 TBEC N2 1321 Additional Sun StorEdge T3 pairs are options that can be added during production max of 3 can be added to TB3910 B2 655 TB3910 B2 1321 TB3960 C2 655 TB3960 C2 1321 max of 4 can be added to TBEC N2 655 TBEC N2 1321 Options Hardware Kit for Sun StorEdge Remote Response Service Part Number Title and Shipping Configuration Category SG XRRH CIMI A Sun StorEdge Remote Response Hardware Kit includes 56K modem Network terminal concentrator NTC RJ45 cables modem adapter TELCO adapter Installation Guide For use in the following countries Australia Austria Belgium Brazil Bulgaria Canada China Denmark Finland France Germany Hungary Iceland Ireland Italy Japan Korea Luxembourg Malaysia Malta Mexico Netherlands New Zealand Norway Poland Portugal Singapore Spain Sweden Switzerland Taiwan Turkey United Kingdom and United States SG XRRH CIMO A Sun StorEdge Remote Response Hardware Kit includes Network terminal concentrator NTC RJ45 cables modem adapt
65. t RAID controller firmware Other RS232C Ethernet 802 3 Notes The following are the parameters for bandwidth and IOPS characteristics mentioned above All performance disk IOPS are based on a nominal 1 3 track seek OPS Test A queue depth of one VLUN was maintained at all times or at least eight 8 per brick sixteen per partner pair Bandwidth Test The I O request size was 64K There were a minimum of eight 8 threads running or a minimum queue depth of 8 The target was a single VLUN virtual LUN Sun StorEdge 3960 Storage System Fully Loaded Two Cabinets Physical Planning Dimensions 75 0 inches high 109 5 cm 47 8 inches wide 121 4 cm 37 0 inches deep 94 0 cm Footprint 12 29 f 1 411 m Weight full complement of Sun StorEdge T3 storage arrays 2 866 pounds 1 069 7 kilograms Heat Output 26 000 BTU S 5 SUN microsystems Just the Facts January 2002 26 Requirements and Configuration Bootable Device Neither the Sun StorEdge 3910 nor 3960 storage system has been qualified as a boot device Host Connectivity Hosts connecting to either the Sun StorEdge 3910 or 3960 storage system must provide two paths for redundancy and high availability purposes Each host server must provide at least one path to each Sun StorEdge T3 storage array residing within a Sun StorEdge 3910 3960 storage system In addition each host server must provi
66. t are performed as a result of the faulty repair reconfiguration activity Modem shall conform to specified requirements restrictions delineated by Network Storage and Enterprise Services AS amp SUN microsystems Just the Facts January 2002 30 System Administration Configuration Utilities The configuration utilities only support predefined and preconfigured hard zones If something other than that is required SANSurfer must be used to reconfigure the switches If SANSurfer is used the configuration utilities report the switches as illegal if someone were to use the configuration utilities Verify command Also configurations performed outside of the configuration utilities are not saved It is highly recommended that the user document configuration settings when using SANSurfer in case of a failure that would require a rebuild of the switch configuration It is also highly recommended that Sun StorEdge Component Manager software not be used on the Sun StorEdge 3910 or 3960 storage systems Most of the features and functionality of this software have been captured in the configuration utilities Using Sun StorEdge Component Manager software in conjunction with the configuration utilities could compromise the Sun StorEdge 3910 or 3960 storage systems Localization and Internationalization The Sun StorEdge 3910 and 3960 storage systems are expected to be compliant with localization and internationalization policie
67. tion for example a laptop or interconnection of e Sun microsystems Just the Facts January 2002 15 a larger network of Storage Service Processors or system hosts In other words multiple Storage Service Processors can be aggregated into a LAN where a single Storage Service Processor is designated the master The two serial ports can be used as a field hook up to proprietary device debug ports for example Sun StorEdge T3 serial port or as a modem Internet port The Storage Service Processor has a single power source input In other words if the power distribution unit PDU supplying power to the Storage Service Processor fails there is no notification of the power failure nor any subsequent storage system component notifications that would inevitably follow This condition exposes the Sun StorEdge 3910 storage system to potential data unavailability if any of the failed over components should fail before the monitoring agent heartbeat period elapses Fibre Channel Switches The Sun StorEdge 3910 storage system uses two 8 port switches which provide redundancy for high availability purposes Each of the two switches is connected via Ethernet to the service network for management and service from the Storage Service Processor In addition the switches are connected to the host s through the Fibre Channel I O ports on the switches The switches are used for both data interconnections and external host connections Fo
68. tner Pair s Capacity 1 TB3910 B2 1321 3 XT3BES RR 22 1321 or 5 3 TB Just the Facts AS amp SUN microsystems January 2002 39 The following table depicts configuration possibilities for the Sun StorEdge 3960 storage system Additional Sun StorEdge T3 Base Configuration Partner Pair s Sun StorEdge 3900 Cabinet cous apaci Quantity Part Number Quantity Part Number Quantity Part Number Pore 1 TB3960 C2 655 655 GB 1 TB3960 C2 655 XT3BES RR 22 655 1 3 TB Or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 2 0 TB or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 2 6 TB or TBEA N2 655 1 TB3960 C2 1321 1 3 TB 1 TB3960 C2 1321 XT3BES RR 22 2 6 TB 1321 or TBEA N2 1321 1 TB3960 C2 1321 XT3BES RR 22 4 0 TB 1321 or TBEA N2 1321 1 TB3960 C2 1321 XT3BES RR 22 5 3 TB 1321 or TBEA N2 1321 1 TB3960 C2 655 XT3BES RR 22 655 1 TBEC N2 655 3 3 TB or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 1 TBEC N2 655 4 0 TB or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 1 TBEC N2 655 4 6 TB or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 1 TBEC N2 655 5 2 TB Or TBEA N2 655 1 TB3960 C2 655 XT3BES RR 22 655 1 TBEC N2 655 5 9 TB or TBEA N2 655 1 TB3960 C2 1321 XT3BES RR 22 1 TBEC N2 6 6 TB 1321 or 1321 TBEA N2 1321 1 TB3960 C2 1321 XT3BES RR 22 1 TBEC N2 7 9 TB 1321 or 1321 TBEA N2 1321 3 Table does not consider mixing 3
69. uary 2002 24 Specifications Sun StorEdge 3910 and 3960 Storage Systems Fully Loaded One Cabinet Physical Planning Dimensions 75 0 inches high 109 5 cm 23 9 inches wide 60 7 cm 37 0 inches deep 94 cm Footprint 6 14 ft 0 5706 m Weight full complement of Sun StorEdge T3 storage arrays Sun StorEdge 3910 1 465 pounds 546 8 kilograms Sun StorEdge 3960 1 486 pounds 554 6 kilograms FRU Access at Front Disk drives Storage Service Processor FRU Access at Rear Controller card unit interconnect cards power cooling units Fibre Channel switch Ethernet hub Required Clearances for service Front 48 inches 122 cm Rear 36 inches 92 cm Left 36 inches 92 cm Right 36 inches 92 cm Power Cord Length 15 feet 4 6 m Environmental operating Temperature 5 to 35 C 41 to 95 F Relative Humidity 20 to 80 noncondensing maximum gradient 10 per hour Altitude 1 000 to 10 000 feet 305 to 3 048 meters Shock from any axis X Y Z 4 0 g for maximum duration of 11 ms half sinewave Vibration from any axis X Y Z 5 to 500 Hz 0 25 g sinusoidal Heat Output 14 000 BTU Maximum Heat Dissipation 830 BTU hr 207 kCal hr 245 W Environmental nonoperating Temperature 20 to 60 C 41 to 140 F Relative Humidity 5 to 93 noncondensing maximum gradient 10
70. un StorEdge 3910 and 3960 storage systems are factory installed in the Sun StorEdge 3900 cabinet which is the same enclosure used for several other Sun products This provides customers a consistent look and feel The customer accessible areas of each storage system are clearly labeled as such Auto sensing ports only apply to switches that are configured for reverse TL mode which is not the default in either the Sun StorEdge 3910 and 3960 storage systems The Sun StorEdge 3910 and 3960 systems ship with shortwave GBICs AS amp SUN microsystems Just the Facts January 2002 12 Software Components StorADE StorADE is a combination of Network Storage Agent and the StorTools utility Network Storage Agent NSAgent The Network Storage Agent is a server based online health and diagnostic monitoring tool that remotely monitors the Sun StorEdge T3 storage arrays and switches in the Sun StorEdge 3910 and 3960 storage systems It can be configured to monitor on a 24 hour basis collecting information that is designed to enhance the reliability availability and serviceability RAS of Sun s storage devices The primary features of NSAgent are Health monitoring and fault detection Reports on conditions that can impact the availability and operation of storage devices Alert notification Automatically sends event notifications to system administrators and other designated parties if the path exists
71. ur of the eight ports can be used for external host connections The other four are for connections to the Sun StorEdge T3 storage arrays Service Panel Access to the Storage Service Processor is through a service panel see Figure 5 The service panel is bolted to the back of the Sun StorEdge 3910 cabinet inside the back cover Through the use of either a console connected to the Serial Console Port on the service panel or a laptop connected to the Service Port on the service panel the functions of the Storage Service Processor can be carried out The following interfaces are brought from the Storage Service Processor to the service panel Storage Service Processor external LAN port Serial console port Two 2 USB ports Service access serial port Wiring Harness A wiring harness is provided for physically connecting the internal devices of these systems The wiring harness is preconfigured for the maximum upgradeable configuration of the purchased storage system This is limited to the addition of Sun StorEdge T3 storage arrays in the Sun StorEdge 3910 storage system The wiring harness allows any cable to be individually replaced serviced in the event of failure AS amp SUN microsystems Just the Facts January 2002 16 Service Fibre Channel Port VO Ports i 1 4 7 IN SLAV TTT fongaonr D Power Sequencers 2 Q Sun S prEdge T3 Strage Amays D 24 porn Etiemet Hub a Storage Service Processor
72. vasaessnessastengse soaddons seassea TE NVV NR SERE EO RE S E SPA TD ER NER UD rb SUE 10 Market Value Pfoposition oce aire Gee oi ed e e eet ine Pa TANE RU ORTU t meas 10 Supported Features and Product Attributes sese eerte rennen neenet rennen trennen tenete 10 Enabling Technology SR Seis 11 Features OVetview tee ehe pp d doeet Te Sasa i n e T RR Un RO IR AEE e Ie 11 Sun StorEdge T3 Stor ge Array see npe PEE o te erre neret ee pas 11 Storage Service PEOC6SSOR a osos ded adc tee it e eaea E Sia ed eH o pg ei rp ei ae eb UA 11 Sun StorEdge Fibre Channel Switches 8 port and 16 port sees nene 12 Ethernet H b seek EU ge eR e e Pete E E EUER RE eren 12 Sun StorEdge 3900 Cabinet 1 petet e eec tede Pene Te tede EI E Te ere ra tede 12 Software Components 2 rh Iq eno eee esee REL ate EE de E p TRE ROLES deve E Recte dee Reine a 13 System Architect yc PR vioi iins 15 Basic Architecture Sun StorEdge 3910 Storage System without SSRR Enabled sess 15 Basic Architecture Sun StorEdge 3960 Storage System without SSRR Enabled sss 19 Architecture Sun StorEdge 3910 and 3960 Storage Systems with SSRR Enabled sess 22 Reliability Availability and Serviceability RAS 4 eee eese esses ee esee ee ettet tn seta stat
73. y 2002 6 Features and Benefits Features Complete storage systems Factory integrated and pre tested storage systems Based on familiar Sun StorEdge T3 storage array technology Ability to add Sun StorEdge T3 storage arrays to a base configuration at a later date Internal Sun StorEdge T3 storage arrays preconfigured as RAID 5 7 1 with standby hot spare Host managed multipathing two physical I O paths to devices on each host e Multiple host support one to seven host connections two connections per host concurrently e Field replaceable units FRUs are easy to identify access and hot swap e Sun StorEdge 3900 cabinet Installation through Sun StorEdge 3900 Installation at additional cost Sun StorEdge Remote Response at additional cost Pre configured wiring harness for maximum upgradeable configuration of purchased storage system Benefits Reduced costs associated with storage because customers no longer have to qualify integrate and test components New storage capacity can be deployed more quickly than if individual components were purchased Lower failure rates compared to storage systems assembled on site Storage costs are controlled because IT staff does not require new training Allows Sun StorEdge 3910 and 3960 storage systems to easily scale from 655 GB to 5 3 TB and 11 9 TB respectively Preconfigured storage arrays mean less time to install
74. y replaced in the event of a failure Service access panel provides connection to the Storage Service Processor in order to perform routine maintenance or reconfigure the storage system Every Storage Service Processor is configured with the same hardware and software components to facilitate ease of replacement All Sun StorEdge T3 storage array FRUs are hot swappable to help prevent servicing downtime and help minimize mean time to repair MTTR All Sun StorEdge T3 storage array FRUs can be hot swapped without tools Loops loop switching diagnostics and administration channels on the back end of the Sun StorEdge T3 storage arrays are redundant Controllers host channels and external administration channels are redundant within Sun StorEdge T3 storage arrays Online installation scaling and service of the Sun StorEdge T3 storage array Upgradeable drive firmware with only the associated volume off line during upgrade Detection and reporting for incorrect drive position in a Sun StorEdge T3 storage array Automatic drive ID selection in a Sun StorEdge T3 storage array PFRUs include the Storage Service Processor Ethernet hub FC switch disk drives power cooling unit PCU unit interconnect card UIC and controller The latter four are FRUs of the Sun StorEdge T3 storage array This FRU count does not include FRUs associated with Sun StorEdge Remote Response AS amp SUN microsystems Just the Facts Jan

Sun StorEdgeTM 3900 Series Storage Systems Just

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