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1. 5 TROUBLESHOOTING Symptom Possible Cause What To Do UPS will not turn on On Off Test button not Press and release the On Off P Sa ied na es puton to siat UPS UPS operates in InputAC circuit breaker is Reset circuit breaker by battery mode onlyjtripped pressing the plunger back in leven though there i If the AC circuit breaker trips normal AC present after UPS starts up reduce the load on the UPS Fault LED is illumi UPS has detected an inter Call for service nated nal fault The On Line LED The UPS is being con Disconnect the computer is illuminated but trolled via its communica cable from the UPS and press there is no output tions port the On button If UPS works normally the software has control of the UPS UPS does not pro The batteries may be weak Charge the batteries for 8 If the runtime is still less than ex pected the batteries may need to be replaced even though the Weak Bad Battery LED is not illuminated charge the batteries for 8 hours and then retest replace the batteries 6 REPLACING THE BATTERY REPLACING THE BATTERY QUALIFIED SERVICE PERSONNEL ONLY The UPS has an easy to replace hot swappable batteries Please read all of the WARNINGS and CAUTIONS before attempting to service the batteries NOTE If there is a power interruption while replacing the hot swappable batteries with the UPS on the load will not be backed up WARNING This Uninterruptible Power Supply contains po
2. 0454 fax Zebulon NC 27597 wWw surgex com
3. Low Battery Warning Frequency 50 60Hz 0 1Hz unless synchronized to utility Voltage T H D lt 3 Linear Load Dynamic Response 5 100 Load change in 30 ms Transfer Time 0 ms Slew Rate lt 1Hz second Crest Factor 3 1 Overload Capacity gt 115 lt 125 for 60 seconds gt 125 lt 150 for 30 seconds gt 150 for 1 second Protection Over Current Short Circuit Protected and Latching Shutdown 19 Battery Type BATTERY SYSTEM Sealed Non Spillable Maintenance Free Value Regulated Lead Acid Typical Recharge Time 8 hours from total discharge Typical Battery Life 3 5 years depending on discharge cycles and ambient temp System Voltage 48VDC Battery Quantity Rating 4 12V7 2Ah Runtime Half Load minutes 13 Runtime Full Load minutes 4 SURGE PROTECTION AND FILTERING Max Applied Surge Energy Unlimited Max Applied Surge Current Unlimited 1 2 x 50 microsecond industry standard combination wave surge as per IEEE C62 41 Surge Let through Voltage 6000 Volt surge 0 Volts Zero let through Voltage for a 6000 V surge 10 100 Base T surge protec tion let through as a percent age of an applied 6 kV 1 2 50 us 500 a 8 20 uS test lt 5 Telephone line surge protec tion let through as a percent age of an applied 6 kV 1 2 50 us 500a 8 20 uS test
4. a general policy we do not recommend the use of any of our products in life support applications where failure or malfunction of the product can be reason ably expected to cause failure of the life support device or to significantly affect its safety or effectiveness We do not recommend the use of any of our prod ucts in direct patient care We will not knowingly sell our products for use in such applications unless it receives in writing assurances satisfactory to us that a the risks of injury or damage have been minimized b the customer assumes all such risks and c our liability is adequately protected under the circumstances Examples of devices considered to be life support devices are neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes auto transfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for both adults and infants anesthesia ventilators and infusion pumps as well as any other devices desig nated as critical by the United States FDA B CONTROLS AND INDICATORS oy e ONLINE LINE BYPASS FAULT CONTROL PANEL a anne 25 50 75 100 ON OFF ON BATT BATT LOW REPLACE BATT The ONLINE green LED illuminates in a steady state when the UPS is on and the inver
5. mode LOW BATTERY WARNING When the batteries reach the pre determined level the BATT LOW LED will illuminate and the audible alarm will sound two beeps every five seconds This condition will continue until AC returns or the UPS shuts down from battery exhaustion WEAK BAD BATTERY The UPS automatically tests the battery s condition and will illuminate the REPLACE BATT LED and sound the alarm This alarm will be repeated until the batteries pass a self test If the battery is weak or bad the REPLACE BATT LED will illuminate and the alarm will beep three times every five minutes until the battery is replaced It is recommended that the UPS be allowed to charge overnight before performing a battery test to confirm a Weak Bad Bat tery condition NOTE Ifthe UPS has a REPLACE BATT Alarm after reconnecting or replacing the batteries the user must initiate a self test to clear the REPLACE BATT Alarm To initiate a self test see section 4 SELF TEST OVERLOAD When the amount of load attached to the UPS exceeds its power rating the OVERLOAD LED will illuminate and the UPS will sound a constant alarm This alarm will remain on until the excess load is removed or the UPS s self protec tion circuit shuts the UPS down UPS FAULT When the UPS detects a hardware fault the FAULT LED will illuminate and the UPS will sound a constant alarm The fault condition in some instances may be reset by turning the UPS off and then on again 13
6. use Styrofoam beads for a packing material A Include a letter with your name address day time phone number RMA number a copy of your original sales receipt and a brief description of the problem 5 Mark the RMA on the outside of all packages The factory cannot accept any package without the RMA marked on the outside 6 Return the UPS by insured prepaid carrier to SurgeX 517 North Industrial Dr Zebulon NC 27597 18 SPECIFICATIONS Topology SYSTEM SPECIFICATIONS Double Conversion On Line True Sine Wave Maximum Power Capacity Number of Phase 1500VA 1200W INPUT Single 10 2W G Nominal Voltage 120VAC Acceptable Input voltage 0 150VAC Voltage Range 90 138VAC Power Factor Correction gt 97 at Full Load Frequency Limits 50 or 60 Hz 6Hz autosensing Low Voltage Transfer Point 80 90V resets to Utility Power at 86 96V or higher High Voltage Transfer Point 138V resets to Utility Power at 132V or lower Input Protection Resettable Circuit Breaker OUTPUT ON LINE OPERATION Voltage Range 120VAC 117 6 122 4VAC Voltage Regulation Nominal 2 Frequency Range 60Hz 54 66Hz or 50Hz 44 56Hz Efficiency Line Mode gt 87 Full Load OUTPUT BATTERY OPERATION Waveform Type True Sine Wave Nominal Voltage Default 120VAC User selectable 110VAC Voltage Regulation Nominal 2 until
7. ARNING Changes or modifications to this unit not expressly ap proved by the party responsible for compliance could void the user s authority to operate the equipment Receiving Inspection After removing your UPS from its carton it should be inspected for damage that may have occurred in shipping Immediately notify the carrier and place of purchase if any damage is found Warranty claims for damage caused by the carrier will not be honored The packing materials that your UPS was shipped in are carefully designed to minimize any shipping damage In the unlikely case that the UPS needs to be returned to the manufacturer please use the original packing material Since the manufacturer is not responsible for ship ping damage incurred when the system is returned the original packing mate rial is inexpensive insurance PLEASE SAVE THE PACKING MATERIALS BATTERIES SEALED NON SPILLABLE Packages crushed punctured or torn such that contents are revealed should be set aside in an isolated area and be inspected by a qualified person If the package is deemed to be not shippable contents shall be promptly collected segregated and either the consignor or consignee Battery is NOT connected contacted NOTE These UPSs are shipped with the batteries disconnected The batter ies must be connected before putting these UPSs into service Refer to Sec tion 3 Installation for connecting the batteries 3 Life Support Policy As
8. PS at the front of the UPS NOTE The mounting brackets can also be mounted in the middle of the UPS 2 Align the mounting bracket with the mounting bracket screw holes 3 Attach the mounting bracket with the retaining screws 4 Mount the UPS into the rack and secure with the retaining screws WARN ING Use two or more people when installing the UPS Use CAUTION the UPS is extremely heavy Do not move the rack after the units have been in stalled The rack maybe unstable due to the weight distribution 5 The Rackmount Configuration is complete See Connecting your Equipm ent CONNECTING YOUR EQUIPMENT Plug the equipment into the output receptacles on the rear panel of the UPS Do not use extension cords adapter plugs or surge strips on the output of the UPS Ensure that you do not exceed the maximum output rating of the UPS refer to the information label on the UPS or the Electrical Specifications in this manual CAUTION DO NOT connect a laser printer to the output receptacles on the UPS unless the UPS is rated 2000VA or greater Alaser printer uN draws significantly more power when printing than at idle and may overload the UPS CONNECTING THE UPS TO AN AC SOURCE Plug the UPS into a two pole three wire grounded receptacle only Do not use extension cords adapter plugs or surge strips CHARGING THE BATTERY The UPS will charge the internal batteries whenever the UPS is connected to an AC source and there is an ac
9. SURGEX The most trusted name in power protection SU lUU DL USER MANUAL UPS OPERATION o o N ON PF LY ND gt TABLE DF CONTENTS Introduction Controls and Indicators Installation Operation Troubleshooting Replacing the Battery Obtaining Service Specifications Configurable Parameters amp Settings Limited Product Warranty 2011 SurgeX 11 14 15 18 19 21 22 a INTRODUCTION Thank you for purchasing this power protection product It has been designed and manufactured to provide many years of trouble free service IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Please read this manual before installing your UPS as it provides important information that should be followed during installation and maintenance of the UPS and batteries allowing you to correctly set up your system for the maxi mum safety and performance Included is information on customer support and factory service if it is required If you experience a problem with the UPS please refer to the Troubleshooting guide in this manual to correct the UPS please refer to the Troubleshooting guide in this manual to correct the prob lem or collect enough information so that the Technical Support Department can rapidly assist you This symbol indicates ATTENTION This symbol indicates Risk of Electrical Shock This symbol indicates Alternating Current Supply Phase e a e D This symbol indicates Altern
10. TION Be sure to read the installation placement and all the cautions before installing the UPS Place the UPS in the final desired location and complete the rest of the installation procedure These UPSs are shipped with the internal batteries disconnected The batteries must be connected before putting these UPSs into service Follow the procedure below to connect the batteries and install the UPS into the rack USE CAUTION The UPS is heavy Use the appropri ate number of personnel when installing the UPS CONNECTING THE BATTERIES QUALIFIED SERVICE PERSONNEL ONLY Please read all of the WARNINGS and CAUTIONS before attempting to con nect the batteries 1 Remove the UPS from the shipping box and set on the floor or a bench top 2 Remove the front panel retaining screws 3 Lay the front panel on top of the UPS 4 Verify proper polarity Connect the battery connectors red and black toge ther NOTE Some sparking might occur this is normal 5 Re install the front panel onto the UPS 6 Re install the front panel retaining screws 7 Continue with the rest of the Installation 8 RACKMOUNT CONFIGURATION The UPS comes with mounting brackets for the standard 19 46 5cm rack The mounting brackets to fit a 23 59 2cm standard rack are also available The screws for mounting the UPS to the rack are not included screw size varies with rack size 1 Locate the mounting bracket screw holes on the side panels of the U
11. acket FIG 3 10 11 Disconnect the Battery connectors red and black FIG 4 Grasp the battery pull tab and gently pull the battery module out of the UPS and set on the floor FIG 4 NOTE Use Caution the battery module is heavy Disconnect the battery positive red wire Disconnect the battery negative black wire Remove the battery jumper wires Remove the old batteries from the battery module Install the new batteries into the battery module in the same position as the original batteries Verify proper polarity Re install the battery jumper wires on the new batt eries Verify proper polarity Reconnect the battery negative black wire Verify proper polarity Reconnect the battery positive red wire Slide the battery module into the UPS Verify proper polarity Reconnect the battery connectors red and black NOTE Some sparking might occur this is normal 27 Re install the battery retaining bracket Re install the two retaining screws for the battery retaining bracket Re install the front panel on the UPS Re install the front panel retaining screws Properly dispose of the old batteries at an appropriate recycling facility or return them to the supplier in the packing material for the new batteries The UPS is now ready for the normal operation NOTE If the UPS has a Weak Bad Battery Alarm after replacing the batteries the user must initiate a self tes
12. atically restart from a low auto Disable battery shutdown when normal AC restart returns is controlling the UPS or to silence the alarm Entire UPS Entire UPS or Entire UPS Turns off the entire UPS output UPS UPS Output Turns off the UPS s output receptacles only 120VAC 110 115 120VAC Changes output voltage for bat inverter tery mode operation output voltage Enable Disabled Enable Enabled the UPS will be isable completely powered off and re REPO Disable main off until the UPS is reset 21 Set Enabled Enabled at Enabled the UPS will emit a audible low battery short beep when in the batter alarm disabled mode At Low Battery the UP state will emit two beeps from low battery warning until shutdown Disabled Use only when software 11 YEAR SURGE INDUSTRY LEADING WARRANTY The most trusted name in power protection For a period of 11 years from the date of your purchase of any SurgeX product SurgeX warrants the product against defects in materials used by SurgeX or workmanship performed by SurgeX a Covered Product SurgeX s obligations with respect to a Covered Product are to provide at no charge all labor and parts either new or rebuilt as determined in SurgeX s sole discretion necessary for the repair of the Covered Product If SurgeX in its sole discretion determines that a Covered Product is not repairable SurgeX will replace the Covered Product with a product of like
13. ating Current Supply gt PP P PP This symbol indicates Direct Current Supply This symbol indicates Equipment Grounding Conductor CAUTION Connect the UPS to a two pole three wire grounding AC wall outlet The receptacle must be connected to the appropriate branch protection circuit breaker or fuse Connection to any other type of receptacle may result in a shock hazard and violate local electrical codes Do not use extension cords adapter plugs or surge strips CAUTION To reduce the risk of electrical shock with the installa tion of this UPS equipment and the connected equipment the user must ensure that the combined sum of the AC leakage current does not exceed 3 5mA CAUTION To reduce the risk of electrical shock in conditions where the load equipment grounding cannot be verified disconnect the UPS from the AC wall outlet before installing a computer interface cable Reconnect the power cord only after all signaling connections are made WARNING This Uninterruptible Power Supply contains potentially hazardous voltages Do not attempt to disassemble the UPS beyond the battery replacement procedure This UPS contains no user ser viceable parts Repairs and Battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY WARNING Risk of Electrical Shock Hazardous live parts inside these power supplies are energized from the battery even when the AC input is disconnected CAUTION To de ene
14. ceptable AC voltage present It is recom mended that the UPS s batteries be charged for a minimum of 4 hours before use The UPS may be used immediately however the On Battery runtime may be less than normally expected NOTE If the UPS is going to be out of service or stored for a prolonged period of time the batteries must be recharged for at least twenty four hours every ninety days COMMUNICATIONS PORT CONNECTION OPTIONAL The Power Monitoring Software and interface cables can be used with the UPS Use only the interface cables that come with these UPSs Connect the inter face cable Serial or USB to the appropriate communications port on the rear panel of the UPS Connect the other end of the cable to the device that will be monitoring controlling the UPS NOTE Connecting to the Communications Port is optional The UPS works properly without this connection NETWORK PHONE FAX MODEM PROTECTION CONNECTION OPTIONAL Connect a 10 100 Base T network single line phone Fax or Modem line to the RJ11 45 protection sockets on the rear panel of the UPS This connection will require another length of telephone or network cable The cable coming from the telephone service or networked system is connected to the port marked IN The equipment to be protected is connected to the port marked OUT NOTE Connecting to the Network Phone Fax Modem protection socket con nection is optional The UPS works properly without this connec
15. epresents the battery capacity The BATT LED will extinguish in the On Line and the Bypass modes The ON BATT green LED illuminates in a steady state when the UPS is oper ating in the Battery mode The ON BATT LED will extinguish when operating in the On Line and the Bypass modes The BATT LOW yellow LED illuminates in a steady state when the UPS reaches alow battery condition The BATT LOW LED is extinguished when the UPS is in the On Line mode and when the battery is not in a low battery condition The REPLACE BATT red LED illuminates in a steady state when the UPS detects a weak battery bad battery or if the battery is disconnected The REPLACE BATT LED is extinguished when the battery s condition is good The Load Level Bar Graph operates as follows 25 Load green LED will be illuminated when there is approximately 25 of the rated capacity 50 Load green LED will be illuminated when there is approximately 50 of the rated capacity 75 Load green LED will be illuminated when there is approximately 75 of the rated capacity 100 Load green LED will be illuminated when there is approximately 100 of the rated capacity The Battery Capacity Bar Graph operates as follows 100 Battery Capacity green LED will be illuminated until the battery s ca pacity drops below 100 capacity and then it will extinguish 75 Battery Capacity green LED will be illuminated until the battery s capac ity drops below 75 capac
16. esult in an electrical shock The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance 15 ahWN O CAUTION Replace batteries with the same number and type as originally installed in the UPS These batteries have pressure operated vents These UPSs contain sealed non spillable maintenance free lead acid batteries Battery Qty Rating 4 12V7 2Ah CSB Part GP 1272 F2 Panasonic Part LC R127 2 Yuasa Part NP 7 2 12 BATTERY REPLACEMENT PROCEDURE PLEASE READ THE CAUTIONS AND WARNINGS BEFORE ATTEMPTING TO REPLACE THE BATTERIES Hot swappable batteries mean that the batteries can be replaced without powering down the whole UPS system NOTE If there is a power interruption while replacing the hot swappable batte ries with the UPS on the load will not be backed up To hot swap the batteries start with step number 6 1 Turn off the equipment that is plugged into the output receptacles of the UPS Press the OFF button to turn the UPS off Unplug the UPS s AC power cord from the AC wall outlet Unplug the equipment from the output receptacles of the UPS Unplug the computer interface cable from the rear panel of the UPS Remove the front panel retaining screws FIG 2 Lay the front panel on top of the UPS NOOB WD 16 8 Remove the two retaining screws for the battery retaining bracket FIG 3 9 Remove the battery retaining br
17. he port configuration requires the unit be turned off and restarted with the desired cable connected The pinout for the port is depicted per the chart below Pin 1 Simulated contact closure Low Battery Warning NO Pin 2 TXD Pin 3 RXD and receive UPS shutdown command connect to pin9 for 4 sec onds The shutdown command is only active in the battery mode Pin 4 Not Used Pin 5 Ground Pin 6 Not Used Pin 7 Not Used Pin 8 Simulated contact closure AC fail NO Pin 9 Atx Signal high level 12V 2V low level 15V 2V USB PORT The USB protocol is HID The HID USB driver is standard in the Windows OS Simply plug the USB cable into the UPS and the computer then follow the prompts on the screen 12 RJ11 REPO Remote Emergency Power Off PORT In the AC or the Battery mode short pin4 to pind for approximately 0 5 seconds to shutdown the UPS The UPS must be turned off and then back on again to restart the UPS POWER MONITORING SOFTWARE The UPS comes with a Power Monitoring Software CD See the software CD for the installation of the Power Monitoring Software OPTION SLOT The option slot on the rear panel of the UPS is for option cards Contact your local dealer for the available option cards ALARMS ON BATTERY When the UPS is operating on the batteries the ON BATT LED will illuminate and the audible alarm will sound once every ten seconds The alarm will stop once the UPS returns to the AC normal
18. ity and then it will extinguish 50 Battery Capacity green LED will be illuminated until the battery s capac ity drops below 50 capacity and then it will extinguish 25 Battery Capacity green LED will be illuminated until the battery s capac ity drops below 25 capacity and then it will extinguish When the following events occurred the corresponding LEDs will illuminate as followings Battery Test All of the LEDs will be constantly on EPO function All of the LEDs will be off Output short circuit The OVERLOAD LED will flash ON TEST Button has three functions 1 Press for 1 beep 2 seconds to turn the UPS on 2 AC mode Press for 1 beep 2 seconds to perform a battery test 3 Battery mode Press for 1 beep 2 seconds to silence the alarm OFF Button Press for 1 beep 2 seconds to turn the UPS off REAR PANEL 120V Model 411109 87 6 The input power cord 120V models The input circuit breaker will trip in the event the load exceeds the UPS s power rating The option slot is for option cards The Battery Backup output power receptacles The output receptacles are electrically wir ed into two segments to support the Load Shedding Function The locking receptacle d oes not support the Load Shedding Function NOTE The locking recptac
19. kind quality and functionality In order to obtain the services under this Limited Warranty you are responsible for delivering the Covered Product at your sole cost to SurgeX and for providing SurgeX with a copy of the dealer s dated bill of sale as evidence of the date of purchase of the product This Limited Warranty is only valid for consumers in the United States and Canada THIS ELEVEN YEAR WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY SURGEX WITH RESPECT TO THE PRODUCT ALL IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE ARE HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED The SurgeX Product Warranty does not apply to any product which is defective due to any causes beyond SurgeX s control such as negligence abuse misuse acts of god modifications to the product or third party repair of the product THE LIABILITY OF SURGEX IF ANY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ALLEGEDLY DEFECTIVE SURGEX PRODUCT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY IN NO EVENT WILL SURGEX BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES NOTE 2 YEAR WARRANTY ON UPS BATTERIES SurgeX 2011 OOLONG EA N2 517 North Industrial Dr orderdesk surgex com 919 269
20. le is not on all models The External Battery Connector is for connecting External Battery Packs The output circuit breaker will trip in the event the load exceeds the UPS s power rating The USB Communications Interface Port is for UPS monitoring and control RS232 Communications Interface Port is for UPS monitoring and control The RJ11 REPO Remote Emergency Power Off Port is for UPS control 0 The R J11 R J45 modular connectors are used for 10 100 Base T Network single line Pho ne Fax Modem protection 11 External Ground Stud for connecting an external ground wire WN S gt OONDO Input Power Plug All power cords are 10ft Output Power Receptacles NEMA 5 15P 6 NEMA 5 15R B INSTALLATION INSTALLATION PLACEMENT This UPS series is intended to be install in a temperature controlled environ ment that is free of conductive contaminants Select a location which will provide good air circulation for the UPS at all times Avoid locations near heat ing devices water or excessive humidity or where the UPS is exposed to direct sunlight Route power cords so they cannot be walked on or damaged Operating Temperature Maximum 0 to 40 degrees C 32 to 104 degrees F Operating Elevation 0 to 3 000m 0 to 10 000 ft Operating and Storage Relative Humidity 95 non condensing Storage Temperature 15 to 45 degrees C 5 to 113 degrees F Storage Elevation 0 to 15 000m 0 to 50 000 ft INSTALLA
21. lt 1 Noise Filter normal and common mode EMI RFI suppression Audible Noise at 1 m 3 ft Operating Temperature max lt 45 dBA ENVIRONMENTAL 0 to 40 C 32 to 104 F Storage Temperature 15 to 45 C 5 to 113 F Operating Storage Humidity 95 Non Condensing Operating Elevation 0 to 3 000m 0 to 10 000 ft Storage Elevation Size Net HXWXD 0 to 15 000m 0 to 50 000 ft PHYSICAL 5 25 x 17 3 x 17 0 13 3 x 43 9 x 43 2 cm Weight Net 55 Ibs 25 0 Kgs Size Shipping HXWXD 11 8125 x 24 875 x 23 75 300 x 632 x 603 mm Weight Shipping 55 0 Ibs 25 0 Kgs REGULATORY COMPLIANCE Safety and Approvals UL1778 cUL CSA 22 2 no 107 1 UL1449 3rd Ed PENDING EMC Verification FCC CE certified CONFIGURABLE PARAMETERS AND SETTINGS These items may require optional software or hardware Function Factory User Choices Description Default Endeavor Up to 64 charac Use this function to uniquel Series ters to define identify the UPS in your networ the UPS configuration Battery Date of Date of battery Enter the current date when replac install manufacture replacement ing batteries date SN year 1826 Up to 5 At first battery replacement reset characters to reflect actual number of days experience in your environment or leave factory default Enable Enabled P rable When enabled the UPS will Disable autom
22. rgize the outputs of the UPS 1 Ifthe UPS is on press and release the Off button 2 Disconnect the UPS from the AC wall outlet 3 To de energize the UPS completely disconnect the battery NOTICE This equipment has been tested and found to comply with the limits for a Class A and or Class B computing device in accordance with the specifi cations in Subpart J of Part 15 of FCC Rules and the Class A and or Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference of the Canadian Department of Communications These limits are designed to provide reasonable protection against such interference in a resi dential installation This equipment generates and uses radio frequency and if not installed and used properly that is in strict accordance with the manufacturer s instructions this equipment may cause interference to radio and television reception If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Re orient the receiving antenna H Relocate the computer with respect to the receiver m Move the computer away from the receiver E Plug the computer into a different outlet so that the computer and receiver are on different branch circuits E Shielded communications interface cables must be used with this product W
23. s the UPS will transfer to the battery mode the On Battery indicator will illuminate and the audible alarm will sound once every ten seconds indicating that the commercial power is lost or unaccept able When the commercial power returns or is at an acceptable level the UPS will automatically transfer back to the normal On Line mode and start recharging the batteries During an extended outage when there is approxi mately two minutes of backup time remaining the audible alarm will sound twice every five seconds This Low Battery Warning is letting the user know that they should save all open files and turn off their computer When the batteries reach the predetermined level the UPS will automatically shutdown protecting the batteries from over discharging Once the commercial power returns the UPS will automatically restart providing safe usable power to the connected equipment and start recharging the batteries ON Test Button Press the ON Test Button for 1 beep 2 seconds to turn the UPS on and supply power to the load In the AC mode press the ON Test Button for 1 beep 2 seconds to perform a battery test In the Battery mode press the ON Test Button for 1 beep 2 seconds to silence the audible alarm The UPS will continue to charge the batteries whenever it is plugged into a wall outlet and there is acceptable AC voltage present 11 OFF Button Press the OFF button for 1 beep 2 seconds to turn the UPS off SELF TEST The self te
24. st feature is useful to verify the correct operation of the UPS and the condition of the batteries With the UPS in the AC normal mode press the ON Test Alarm Silencer Button for 1 beep 2 seconds to perform a battery test The UPS will perform a ten second self test During the self test the UPS will switch to battery power and the ON BATT LED will illuminate and the audible alarm will sound If the UPS fails a self test one of the LEDs will remain illuminated indicating the type of problem OUTPUT VOLTAGE SETTINGS The inverter output voltage setting may be changed by the user to set the desired Inverter output voltage The inverter output voltage setting can be either 120VAC default or 110VAC The inverter output voltage can be changed by using the Output voltage setting software The software program is available for download on the web site LOAD SHEDDING FUNCTION The output receptacles are electrically wired into two segments to support the Load Shedding Function The user can control the two segments individually or both at the same time The Load Shedding Function is controllable by the Power Monitoring Software or the SNMP card COMMUNICATIONS PORTS RS232 and USB The RS232 communication port is a standard DB9 female with both RS232 and simulated contact closure capability The UPS will poll the port and activate the port for RS232 or contact closure in accordance with the type of cable it finds connected to the port To change t
25. t to clear the Weak Bad Battery Alarm To initiate a self test see section 4 SELF TEST 17 7 OBTAINING SERVICE IF THE UPS REQUIRES SERVICE 1 Use the TROUBLESHOOTING section to eliminate obvious causes 2 Verify there are no circuit breakers tripped A tripped circuit breaker is the most common problem 3 Call your dealer for assistance If you cannot reach your dealer or if they cannot resolve the problem call or fax the Technical Support department at 1 800 645 9721 Please have the following information available BEFORE calling the Technical Support Department A Your name and address B Where and when the unit was purchased C All of the model information about your UPS D Any information on the failure including LEDs that may be illuminated E A description of the protected equipment including model numbers if pos sible F A technician will ask you for the above information and if possible help solve your problem over the phone In the event that the unit requires factory service the technician will issue you a Return Material Authoriza tion Number RMA G If the UPS is under warranty the repairs will be done at no charge If not there will be a charge for repair 4 Pack the UPS in its original packaging If the original packaging is no longer available ask the Technical Support Technician about obtaining a new set It is important to pack the UPS properly in order to avoid damage in transit Never
26. tentially hazardous voltages Do not attempt to disassemble the UPS beyond the f battery replacement procedure This UPS contains no user serviceable parts Repairs and Battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY CAUTION Do not open or mutilate batteries Released electrolyte is harmful to the skin and eyes and may be toxic CAUTION Do not dispose of batteries in a fire The batteries may explode The batteries in this UPS are recyclable Dispose of the batteries properly The batteries contain lead and pose a hazard to the environment and human health if not disposed of properly Refer to local codes for proper disposal requirements or return the battery to the supplier CAUTION Although battery system voltage is only 48VDC the battery system can still present a risk of electrical shock This battery produces sufficient current to burn wire or tools very rapidly producing molten metal Observe these precautions when replacing the battery Remove watches rings or other metal objects Use hand tools with insulated handles Wear protective eye gear goggles rubber gloves and boots Do not lay tools or other metal parts on top of batteries Disconnect the charging source prior to connecting or disco nnecting the battery terminals Determine if the battery is inadvertently grounded If the batte ry is remove the source of the grounding Contact with any p art of a grounded battery can r
27. ter is providing the output power The ONLINE LED will extinguish when oper ating in the Battery mode The LINE green LED illuminates in a steady state when the UPS is connected to Utility Power and there is an acceptable AC voltage present The LINE LED will extinguish when operating in the Battery mode and if the Utility voltage is not present The LINE LED will flash when the Utility voltage or frequency is out of the Bypass mode range The BYPASS yellow LED will be flashing when the UPS is operating in the Bypass mode The BYPASS LED will extinguish when operating in the On Line and the Battery modes The FAULT red LED illuminates in a steady state when the UPS detects an internal fault and is not functioning properly The FAULT LED is extinguished when the UPS is operating properly The LOAD yellow LED illuminates is a steady state when the UPS is operating in the On line or Bypass modes The LOAD LED indicates the Battery Load Capacity bar graph 4 LEDs represents the output load capacity The LOAD LED will extin guish in the Battery mode The OVERLOAD red LED illuminates in a steady state when the output load has exceeded the full load rating of the UPS The OVERLOAD LED will extinguish when the output load has not exceeded the full load rating of the UPS The BATT yellow LED illuminates is a steady state when the UPS is operating in the Battery mode The BATT LED indicates the Battery Load Capacity bar graph 4 LEDs r
28. tion RJ11 REPO Remote Emergency Power Off PORT OPTIONAL Connect one end of the RJ11 cable to the REPO port and the other end of the RJ11 cable to the EPO switch In the AC or the Battery mode short pin4 to pind for approximately 0 5 seconds to shutdown the UPS The UPS must be turned off and then back on again to restart the UPS NOTE Connecting to the REPO port is optional The UPS works properly without this connection 10 4 OPERATION SYSTEM OVERVIEW This On Line UPS protects computers servers internetworking and telecom munications equipment from blackouts brownouts overvoltages and surges This On Line UPS converts the input AC to DC and then back to a True Sine Wave AC output The True Sine Wave output is regulated within 2 of the nominal output voltage The Power Factor Correction PFC circuitry corrects the input power factor to within 97 of unity and blocks the load generated harmonic distortion from getting back on the input AC line This On Line UPS provides a continuous true sine wave output with zero transfer time and great regulation to protect your mission critical equipment The UPS will quietly and confidently protect your system from power anomalies The UPS will charge the batteries with the UPS in the on or off position as long as the UPS is plugged into the AC wall outlet and there is an acceptable AC voltage present 80 90 138VAC When a blackout brownout or an overvoltage condition occur
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