Introducing the IP Server
Contents
1. 1 Login Details in order ba access a control panel you must provide n Installer ID ard Password Multiple kesisi Companies can be set up on the Control Panels can be Shiyad eo thet only one ns lan company can acces i 5 2 2 Alarm IP Server Options The following information needto be entered into the Alarm IP Server Thisoption can be found in Server Parametersunder Setup The valuesentered on thisscreen should match those entered into the UDL Server IP Address Enterthe address of the UDL Server Thiswill be the same addressas the Alarm IP Address server Port Enterthe same value asentered for the Panel Connection Port inthe UDL Server 6 Help The Alarm IP Server containsa help system with more information on howto use each piece of software Select Help from the menuif available Manyrra Sers Ask 0000000000000 00000 Pon Mares kari abe inis al Per ep Ed he Pa amm ad denr el Pa omi of ried adn Tea areae cham x Eas sabes a all Sa parcat anui epos aea Pad iam munia pieg bra core teed cheatin pote A Dura a parei ion ar maaan rra ba PX ips he mesas pesi he ien apt Viris Publ Lr LITE Ad dl a he a getel Pte ee ii i Ceri irrerir kiese Dind ree Fan Wes VIR 4E Fm Las il EE Ha TE Land Pill HAAR EER 12 FTT ars Paling fe Fare ifort Fe du Ss Pd ee ee i sl NL Ell et He ee viel Ee D Ss a ST SE prede ee EET T Further Information and Tutorials 7 1 An Example Network Thissection s2. Nain Amm Berg PE ndi sc pete feed ro EB argen To make the PCs on the networkuse a static IP Address 1 Open Control Panel 2 Select Network Connections option 3 Double clickthe connection required from those listed 4 Press Properties 5 Highlight Internet Protocol TCP IP and press Properties 6 Enterin the IP Address information For the PC shown as Server A thisinformationforthisnetworkwould be asfollows TEPIP Properties 7 1 2 Port Forwarding A panel isprogrammed with the IP addressof the internet connection and port forwarding or Port Redirection allowspanelsfrom the internetto connectto the PCson the internal network For thisnetwork using the following port redirectionsare required 4 are required foreach polling PC these are 1 for panelsto sign up to 1 for panelsto poll to 1 for panelsto connect to for UDL 1 for installersto connect to for UDL And thisis shown the diagram below i TEER p dem eee Izd C ENE rim Dirk Sari Vra iskrar Sirkin 2 Vrsra reri Arcs s jy Private F Peia og Era E Hes ps pu F rg 3a S iai fame EE i Re Aem fen Bm Lr af RE ERE Vd lacia m Lat ireal Rebate Many parrer tyre Dede Di aperiri n 4 Hm ws P om o BH M me 1 1 7 DB 7 N N N Ee e ed el TT et Thismeansany request coming into the router for port 17001 isdirected to the PC with the IP Address 10 0 0 2 which isthe S
3. Press Next followed by Finished DKS DESEkoy Drivers 7 00 0 0 DE3 DE Skep Drents This program vell natali the DIT DE Skey Drewes onto vou computer To continue click Next offense canoe bo karmaa Hie gukal stort 2 Getting Started The complete IP Serverincludes5 piecesof software Each one hasitsown icon on the desktop ENEE m Py am Pyronix Alenm Pyronis Alarm Abs YT IP Frammet IP Poling E In orderto sign up and receive eventsfrom a panel the Parameter and Polling Server software must be running In orderto report missed polling eventsthe Alarm IP Server software must be running In orderfor the Alarm IP Serverto report software to an automation computerthe Automation software must be running Alarm IP Server Thisapplication allowsthe viewing of the panelson the server and also controlsall the settingsfor the otherapplications Thisapplication must be running inorderforthe serverto report missed polling events Alarm IP Parameter Server Thisapplication sendsout all the parametersto panelsthat connect Thisapplication must be running in orderforpanelsto register with the server successfully Alarm IP Polling Server Thisapplication receivesall the polling and eventreporting information from connected panels Alarm IP Automation Thisapplication sendsout all the received eventsfrom panelsto a piece of Automation software like MXMON Alarm IP UDL Server The UDL Server providesa linkbetween the
4. ese ed ee ee emere 38 7 1 An Example NetwOTK ee ese isra ee se ee ee ee ee ER ee ee Ee ee ee nennen nnn nnns n nnn nne nnne nnne nnns 38 FAA Static IP Address uccide Ee OE ER EE OE 38 1 12 Port Forwarding EE de 40 ke eli opel dei OE EE a a aAA 41 Te GOSSA V M 42 1 Detailed Installation 1 1 Installing Alarm IP Server From www pyronix com Unzip the file Pyronix Alarm IP Serverzip The directory Pyronix Alarm IP Server is created Run the file setup exe Thiswill install the software During the installationthe following software may also be installed NET Framework 3 5 SP1 Please Note Afterinstalling NET Framework3 5 a reboot of the PC will be required If you have a previousversion ofthe IP Serverinstalledthiswill run when the PC isrebooted please close thissoftware before continuing with theinstall You may also getan installation failure and theinstall will exit to correct thisjust rerun setup exe and the installation will continue Press Acceptifthis software is required Please ensure that there isan active internet connectionasthissoftware will be downloaded andinstalled from Microsoft The installation of this software is automatedand requiresno user interaction i Alarm IP Select Installation Folder The inctalier ell install Alum P bo tese Folien bolder To metal in this folder click Nest To metal bo a differerd Folder enter i bel
5. changed from the defaultwhich is00 OKAY Send Heartbeat w hen not connected Continue to try and send the Heartbeatto the automation software Space before TC with ContactID By default the space before TC issent however it can be removed by unselecting this option Send 16 channel Fast Format If the automation software supports 16 channel fast format then the automation module will send the additional channels 4 4 Connecting MXMON to the IP Server Select Toolsand then Communicationsfrom the menuin MXMON E Options IP add ess Pot faa 104 Heartbeat Date To Use Rerster Sends Heatbeat E Congue C Races 5 Heartbeat Frequency fin secondi F Wani Dae Disen Derpy Heatbas On Serer Hote Orki on Pyronte Expanded To setup an Alarm IP Server select Enabled inthe tablabelled 1 Enter the Protocol IP Addressand Port so that they match the Alarm IP server details To connect to the Alarm IP server over a serial connectionenterthe detailsin the Receiver section as though connecting to a line receiverlike a Surgard 4 5 Running Multiple Automation Modules Itis possible to run more than one instance of the Automation module Thisenablesmore automation programsto connect to the Alarm IP Server and receive events Thiscan be achieved by doingthe following steps 1 In Windows Explorer navigate to the directory C Program Files Pyronix Ltd Alarm IP Cron Files lyram Ltd s laam IP Dh o Wes Fuertes fe
6. hawe panels poling your server already as it will prevent them connecting Press Find to locate the pfx file onthe computer and enter in the Password for the file With the file selected press Import and the file willbe imported intothe software and new certificatescreated Restart the software to use the new Certificates Please note any panelsconnected the server will be unable to connect 3 4 Parameter Server The Parameter Server controlsthe giving out of all polling parametersto panelsthat use the Alarm IP Server The software runs in a command window andistherefore easy to close by mistake Do not unless itisnecessary close thiswindow as thiswill stop the server from running and will not allow any panelsto connect to the server To program the settingsforthissoftware use the Main Alarm IP Server application see the Server Optionsand Serverto Panel Parameterssectionsof thishelp file When changesare made to the settingsof thissoftware close and restart the software to apply the new settings To run thisapplication double clickon the Pyronix Alarm IP Parameter Server icon on the desktop EB Ponik Aam P Parameter Server 2 0 0 17 y ent gg pyronid 1 address IF Address OE The application displaysthe IP Addressesthat the PC is using Thisinformationcan be used when entering the IP Addressinformationintothe parameter options The application contacts pyronix com to return the Internet IP addressof the PC ifitis co
7. panel and the Insite Upload Download software from Castle Care Tech 2 1 Launching the Server Thissection will describe howto set up a single server solution forthe Alarm IP Server However the best configuration of the serverisforthere to be 2 servers on the system which provided backup for each other section 6 will describe howto setup the 2 server To start the software double clickon the Pyronix Alarm IP Servericonon the desktop The software will start with the screen shown below Ifthe server has already been configured a countdown of 15 secondswill begin and the server will start automatically Welcome to the Pyronix IP Server The dolicesanig presna wi gira the pet ap d ie PIP berse saca d path gerer You will ba aie 5o med up Prag and Gecorsdiany paca Tor Erg poling and vetri inion creation of thase whist explaining each Gap M you cabe your parer Mong tred EA ant prali by acero the CUcrana mary tror etur Ha PIP Saree B you Foren heady eet up your parem you can mop Sha Babe by pressing ha Sut Tour Denver bon d Server A Many Server Backup 2 2 Configuring Server Press Setup Serverto be taken through a seriesof screens to enterinformation required to run the server software 2 2 1 Server IP Address The first screen will ask you to confirm the IP addressinformation thatthe software has detected Local Area Nbwesie IP Adresa LAN E ja 1D 1D 10 22 x ibara IP Aeterna AM IP dy Thun n tha daar of you
8. warm uda Dort SO By def as ite Park sen ded li pet 1 UT Opening Pete on your Aber and Firewall Fyns P moord ko the interme Ehrzosgi a ruier you rary raad lo eat up Fot Formardng by piter dog Fo or perg Pots You mure sac need fs oon porte on your read you ane rng one on pour PL On ha rant fer eee ii ans explanabon of fa options analable andi tha ape required although al mutes and fresnel are derent po we cannob ofer accepte gue Thep miy alio use forent BEURTE The Setup Wizard setsup the server for single Signup Port Thedefault is17001 Youcan set up to 16 different signup portsusing more advanced optionswithinthe software Multiple signup portsare used to allow panelswith different mobile phone networksto connect to the server it can also be used to set up different gradesor pollingratesto the server The Polling port which by defaultis17000isused by the panelsto poll and send eventsto the server once ithasbeen signed up to your server Note that these ports can be change to suit your network 2 2 3 Setting Primary Path 1 and Secondary Path 2 Path 1 is typically Internet or Network WAN or LAN and Path 2isGPRS NPrruix ALARMP Primary Path d lL Conrad bo mereeruming d T hiera or Henk ON AN or LAND Primary Path 1 T i thet path Prat fh panel will stare to pol and send cris Trek ar veld iun Hui Spee Steet or beter Vermeer pou Gor bebe the GPRS cater Ba Ha per pars Dn Pe cut pae vas can seb up the Secer
9. 0 3 3 2 Viewing Gerlficat S uie ie se ER ee eade essed ea ud ida eda ela Qa Ea v dan uad nus 20 3 3 3 Create New Certificate AuthOHtY ee ee RR ee ee ee mene 21 3 3 4 Import Certificate AuthOrY iese eek ee AR ee ee ee RR mener 21 ETE AS II EE OR EE EO eR A dc dia ra 23 3 9 de dbe EE EE EE 24 A AUtomation vele PRE EO OE EE OE EE teleeaveney 25 de di EN AE N 25 4 2 Automation Setup es icon eke Ve sd etudes WEE EN N RD Se bee EA DERE RR A 22 DEER 25 4 2 1 Automation Connection Method ee ee ee RR ee ee ee ee ek RE ee 26 4 22 Automation Protocol ii EE EE Re ates Ee we ee a De tene EE DRR Ba ey anes WE be De GE GE de SEGE WEES 26 4 3 Additional Setup OptiONS ee RR RR ed ee ee ee RR Re ee ee ee ee ee ek ee ee 27 4 3 1 Heartbeat Timer and Server Numbers ese ee RR ee ee ee ee ee ee ee 28 4 3 2 Gen ral Opon Ssns m 28 4 3 3 Additional Ademco 685 OpDtONS ees ee ee AR ee ee RR mene 29 4 4 Connecting MXMON to the IP Server iis eek ee ee ee RR ee ee ee ee ee Re ee ee 30 4 5 Running Multiple Automation Modules ee ee ee AR m 31 5 die MR EE AO RR EE AR de ea 34 5 1 Installing UDL Seer ese ee ee dd ee ee ee RR ee ed ee ee ee RR ee ee ee ee ee rna 34 5 2 Setting up UDL Server ke Re ed de ee RA ee Ad ee ee ek ee ee ee ee ee rna 34 5 2 1 UDL Server Opi ON S mr ee ee RR AA ee Re EE ee RR AA sss nnn 34 5 22 Alarm IP Server OptONS ee AR AR ee ee Re ee ee ee ee ee ee 36 Map 37 7 Further Information and TulorialS
10. Introducing the IP Server Initial Requirements Com Ports Representative Port Numbers Only Replace with your own Port Numbers Sign up Port 17001 Same as Set up Port amp Parameter Port SSE Polling Poart 17000 Same as AlarmiServerslPait in Parameter Server Options UDP Port 17002 Automation Port 1003 IP Addresses WAN 192 168 0 1 LAN10 10 10 01 Wide area network Local area network Representative IP Addresses Only Replace with your own IP Addresses CX IF Panel Sign lip KERE ft WAH EP address LAM IP Address I fool Iu dm has GT LO S Ll rem Lael n Imma ka F ml merted Ba Tae D kaiia ih ha a isem Bum ad N EA ET EP eges a Des need I Puis Patin n n mere meel sa Ports and IP as displayed on relevant screens During Alarm IP Wizard EL Pyroniz IP Server Setup Wizard Weyronix Sige Post That ed Het niaba ariede vat Het hee T i EP up he pinal ino De piso A pori Harumi irm 1 a ORCI andi alicest another devine to coneect bo pour compuber Fo examplie need sas paced ou vieve ne port BC Big del pull Hon han beer pest ka pat 17080 DO paring Pots om pour Ples and Pineal H pou PC ee corrected to Hrs biara Brough ma va fer pou ce reed fo 16i up Pon Pores bey after rura Pot Fok eters cu Coen Pits ou ey aka need to opan pot or your few d pou ate sung one on war FC Urs the reed Pen aera n eoplanatern Pe phon aaa red t
11. NOTES Print Save Page 5 to Use Store ALARMP 1e MOSES AMON sso Shes OE EET 1 1 1 Installing Alarm IP Server From Www pyrOnix COM cccceeeeeceeeeeeeeeeeeeeeeeaaaaeeeeeeeeeeeeaa 7 1 2 Installing SQL Server Express 2008 ccccceececeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeaaaaeeeeeeeeeeeeaa 8 1 3 Installing IDESK EY eec 9 revise HM 10 2 1 Launching ol Eet on EE OE OER N OR EE OT 10 2 2 Configuring ld EO RR aai Ra Yan RENE 11 2 24 Serwer EG el SR OE OE cec itu tasa des EE EE ME NR N 11 Ad ER EE 12 2 2 3 Setting Primary Path 1 and Secondary Path 2 sesse dese eek ee ee ed ee ee ek Ee 13 2 2 4 Polling Path ODIONS ii cece EER EG RE bp KEER a EES EERS EWE RE ERGE RE ER ER Ee nee 14 2 2 5 Creating the Server Certificate ee AR ee ee ee RR ee ee ee ee ee ee ee 15 2 2 5 1 Creating New Certificate ees ee ee RR Ee ee ee RR nemen 15 2 25 2 Importing Existing CertificateS esse eed ee ee ee ee ee ee ee ee RR ee ed ee ee ee ke ee 16 2 2 5 3 Creating Backups of the CertificateS iese ee RR ee ee eek ee 16 2 2 6 Creating another Signup POT ees ese ee ee ee ee ee Re ee ee ee ee emen 17 3 Aami Elem cU 18 3 1 Main Alam IP Server Application iese ee Re RR ee ee ee ee kk Re ee ee 18 3 2 Additional Polling OptiONS ees ee ee RR ee ee ee ee RR Re ee ee ee ee nenne 19 3 3 Changing Server Certificates nennen 20 3 3 1 Backup G rtificates o oiii redeo a aE e auno cay aa tetas 2
12. SISO picti Uk P irks P regs aa ikes yromi Lidth aam H De DR o Wem Fuentes pee Help Q QD sime p Mak ver EO C feng am Fl errors Lidl Are BP Te and Pokies Tasia Fa Folder dere scans Parama itis i LI Men jp Pera thes le a Copy ras le Security Dateer d Publish een Fe bo thes Web E PES Batrh Pie 3 mal Ha fle impii Fee 5 BHO Bosch Fe x Esc a Picaa Office Eur baf File Kon Ark ea Bees aar dog Eban Compans EES Oeps HTML Hele Sorta koi 4 Right mouse clickon thisfile and select Properties and Change the targetfrom C Program Files Pyronix Ltd Alarm IPNautomation exe to C Program Files Pyronix Ltd Alarm IP automation exe 1 Shortcut to automation exe Properties General Shortcut Compatibility Security Sberteul 1o nor tom Tagai ipe Appkcalicn Taga beato lym IP Taga ram Files Prou Lila Idee a 1 Stati CAProgram Fis Pyri Lid Alm iP Shotcut key Nore Hur Hom wanderer Torun more copiesrepeat the stepsbut and use a different number 1 to 9 can be used This allowsup to 10 automation modulesto be run on 1 PC To start a copy of the automation module run the shortcut Each copy of the automation module must be set up to only send outa specific range of Account Codes In the Setup menu select Accountsand enterin a range of account codes forthis copy to use IMPORTANT There cannot be overlapping accountcodesand ne
13. T CP providesreliable in order delivery of a stream of bytes making it suitable for applicationslike file transfer and e mail It is so important in the Internet protocol suite that sometimesthe entire suite isreferred to as the TCP IP protocol suite User Datagram Protocol UDP UDP is one ofthe core protocolsof the Internetprotocol suite Using UDP programson networked computerscan send short messages to one another UDP issometimescalledthe Universal Datagram Protocol UDP doesnot guarantee reliability or orderingin the way that TCP does
14. al the in entend in fhe UOL IP intefece program Apert 4 n number dime 110 65535 and skewe another device fo connect to your computer For example nomi web pages seni view ase port BO By default thet has bsan sat ba pert 1EOOO L Step 2 is the Panel Connection Port Thisisthe port used by the panel when they connect to the UDL Server The Panel Connection Fort is the port that the panel connects fo when instrucbad io stert a DL semen Apert is a number from Vin E5515 and allows another device to connect bo your computer For example normal web paget By defek thea haa been set to port 18001 Local Area Netwotk IP Address LAN IP d Local Area Network IP Address LAN IP 10 10 10 0 10 10 22 This is the address of your computer on your local network TA 168 0x er VO 0 x where N i another number Ao Connections From d Plase select the address that your computer is using AK Use Local Ares Network IP Address LAM IF Only a Tham may ba mera than one In orderto connectto the UDL Serveran Installer must have an account Thisstep allowsone customerto be added First enteran Installer Company Name followed by the InstallerID and Password There can be multiple Installer ID s within a single Installer Company and screen within the UDL Server allow thisinformation to be entered ed UDL Server Setup Wizard Pyramis oc Create Login for UDL Client Installer Company ame g
15. ct Hep Qe O Do irm Ad ese GSS fer aem Bikes prone Lied ane EP fie and Polder Dacia DA Hake a raas Holds Qi Hie es oder 2a tha eb ll Shane tha folder Qua OF Pare orm T fiie Cp Mm arm Pla prone ftam f Vibe ord Poker Taska M rma tha Ple El Mee ttes te Copy thi hie Plek this fie to the web Eara Her Ee N Dalee thes Fe as Ee dT eu less sante vars T contac Vin bo Start es Sensi Ta cut Cite Culte Berea Pragertes Tere Pia Pride re tas Eon Berk ate Snap Derde ae BE DOS Bae ch Pile Compre BEET BEG Batch File Pirog Office Dor DAT File Von Aber Brokers ke sors Ever er Comprend ippa Compa HTML Hip Trini Shortt Enn kor ape anon Tie Cebu abe BEHOEF Bath Fika Cipri oo BEERS std Fe Microsoft Office Emr DAFT Pile Kon Apple ger Ak mer Ak scan ER Er Compri EES Shoot Shortcut Kon 3 Thiscreatesa new file called Shortcut to automation exe Ed Date Haiii Oye pone LT Oe ba Ee Qoa 20D LE 83 iere wos VEM OOS LH poser LE EE OASE LU EL ape LEO ONT LIER LAE wa COO LE TOTI DA Ed OASE LAE TLE ux HE Ong icon LT yao repos oa xe precor iit Quos 2008 LL 23 OT UIT w B Date Pelias rt erri LA re ft 2S 2008 e n aye 11 3 Lote LE ni OE JEOfDDE EE AE Dar TES RFE bk OE erT EER le rs did HAROOT bor rt 215 000 OR LE DAE EOO L4 2 amp DUCT Mo dt aa EI SS AA RRS IOGR HEER enger 12 21
16. elany Parh Tete Perk wil b your GPRS par If GPRS is selected the SIM Card detailsneed to be entered A list of known GPRS server detailsfrom around the world are included if the provider required isn t in the list then enter in the details Itisthrough multiple Sign Up ports up to 16 that different SIM Cardscan be accommodatedin the server Tea n tha path Prat the parcel wil pero inpol Ewerts will ony be seni 1 rea rs aa path fere ia orkes with Pras Path 1 Tti ally you wi eet thet opted 1 GPRS Peer pou Sh seii he Eemia or Peters opt Tee SIM i gez bredie erator is stared etuer ber path and par 2 2 2 4 Polling Path Options ad Pyroni IP Server Setup Ward 1 i ES 1 a l Path Options di Peay Path T Socair Path 7 Path piona Pooling Rae G6 2 send Poles Rae G00 oL piah Polling filz Tha Folie Fase in de interval between cach feme D D pamasaran cem Thee aiios giu be Kee foe ED seconda For am Pastry 10 mecnm Petry TE La po Ferdie Constat Bred Fe be TD ruled and Biovel or a PAS one Tie EE I sa Tee EO Be meerde Foi maas ole pes dba Adeo Bu i Emdcap EO LE seconde Polling Rate How often the alarm system contactsthe computer specified with keep alive or heartbeat messages Value isdelay between contactsin seconds A value of zero indicatesthese messages are not to be sent Advanced Options Retry Retry timeoutin secondsforthe computer specified When the alarm system rep
17. erverA 7 1 3 Opening Ports An alternative to doing Port Redirection isto open up portson the router With the router on the examplenetworkthe Open Portsoptionisused Thisis shown in the example below where T CP Ports 17000 to 17003 have been assigned to the local computer 10 0 0 2 7 2 Glossary Certification Authority CA In cryptography a certificate authority or certification authority CA isan entity which issues digital certificates for use by other parties Itis an example of a trusted third party General Packet Radio Service GPRS GPRS is a protocol that allowsdata to be passed over a mobile network IP Address An Internet Protocol addressis a unique addressthat devicesuse in orderto identify and communicate with each otheron a computer networkutilizing the Internet Protocol standard IP in simplerterms a computer address Port forwarding Is the act of forwarding a networkport from one networknode to another Thistechnique can allow an external userto reach a port on a private IP address inside a LAN from the outside via a NAT enabled router Secure Sockets Layer SSL and Transport Layer Security TLS TLS and itspredecessor SSL are cryptographic protocolsthat provide secure communicationson the Internet There are slightdifferencesbetween SSLand TLS butthe protocol remains substantially the same Transmission Control Protocol TCP TCP isone ofthe core protocolsof the Internetprotocol suite
18. f the certificate Thiswill allow the ability to copy the certificate to a new computer recreate the server so that panelssigned up to the server can continue to poll uninterrupted Creating a backup isthe most important part of settingup the server To backup the certificate completethe following stepson the screen shown on the next page 1 Entera password forthe certificate Rememberthispassword as it will be needed to load the certificate 2 Press Create Backup 3 Copythe file from the location shown onto another device such asa CD DVD or USB It mightbe an ideato create multiple copies 4 Keepthiscopy of file safe and do not disclose it to anyone On the next page isa screen shot showing the information provided by the software IMPORTANT You must backup your Certificate Authority fila reer a Fanrwer bo protec your oorde me EN ee Thee File IPyronixiPServeorkmnaals 1400 CA phe has been created in pour My Documents fodder important Mote Pleas sain pou coge this Tiles to another denoas CD WO US Desens or Cirgue amd beep tha Tibe ambe Alo aar ershese Hus presep thot pou prierai shen Bus will be nagui da werks pour oorle ms c n aard compter Bak beep tas pase alee end Cho med ifesclosu ax dor pdy oihar Pian babad pepe J Tek tha haa jo confer that pao Fares completes fee bake d fre etse Author 2 2 6 Creating another Signup Port After creating the certificatesa number of information screensare dis
19. ho chop ieai although all routers and fool me Gian d ma birri aioi a cormplehe guides There ey ale ute ieee Leere Setup Server options aj Opin ex i IE Sy Server Parts Sene A Pata Sl uinn Pt 1 z 3 a 5 amp guo Seng Pom 170m Vd TEM EE UU G vA COR Seren 4 1 11 iit 13 i 15 E Ta internal Pokey TOES Tin 1901 Viz Ten inna 13 Tem Pi Fired P kjen SEL lam Perd O17 UP Aam Pad 17002 Setup Server options Automation PC Setup Server options Server Parameters Setup Server parameters 1 uj Server Parameters 1 Paaameter Server Route use ipbesmet neteei connection Server IF Address WAN or LAN IF Par 1700 Server B IP Address P use SSL TLS and keep th Falze Falze 0 WAH or LAH 10 17000 1 uae internet metvensk conni Fot bo use when connecting bo the computer green n thes IF Address se Jos Pyronix IP Polling Server Screen H imix Limit ini ze use Windows Task EES SHIA Ee Hi addresse Automation module gt Start File Setup SLA 17 00 54 waiting for Autemahien on 13 Y OUR Details Site Name Insert your Port settings and IP Address s for Reference Sign up Port Setup Port Parameter SSL Port Polling Port Alarm servers Port UDP Port Automation Port 1003 IP Address WAN LAN
20. hows howto set up an example Alarm IP Server EEL EEE ERE NEK Broadband Connection Broadband Router 16004 Main Polling PC Backup Polling PC MXMONPC Internal Network In thisnetwork there are 3 PCs networked together which share a common broadband connection Each PC on the network has itsown unique IP address The broadband connection hasits own IP Address and any panel wishing to connect to a PC on the networkhasto use thisIP Address shown on the diagram as xxx XXX XXX XXX 7 1 1 Static IP Address A static IP address should be obtained from the Internet Service Provider ISP forthe broadband connection Thiswill meanthat if your networkisdisconnected from the Internet it will retainthe same IP Addresswhen reconnected Thisisvery important because the panelsconnectedto the IP Server require itnever to change The PCs on the internal networkshould also use Static IP Addresses In the example above IP addresses in the range 10 0 0 1 to 10 0 0 4 are used The Broadband Router will have a screen in which the IP Addresscan be changed asshown on the next page by changing the 1 IP Address parameter Note that differentrouters will use different screens although the will allthe similar The manual provided with the router should provide information on how to connect and change settings Vigor2800 Semi AVE 242 i oorr Vor BF Borg Uva TU esi HP Den skin n ea FEE EE EET ETE
21. in the diagram below 4 2 2 Automation Protocol The server can output in multipleformatsto an automation PC including Silent Knight Expanded SIA CIS Surgard and Ademco 685 E Automation Setup Weg RC I EE er ar Tha PIP Sarver supports many popular automation protocols When you select a protocol you will be shown more infomation about i The supported automation protocols are Pyronix Expanded and Silent Knight Expanded These emulatethe Silent Knight 9500 and 9800 receiver protocols SIA CIS Thisoutputsdata using the SIA CIS Computer Interface Standard June 1990 protocol Surgard MLR2 Thisemulatesthe Surgard MLR2 SLR and MLR2E receivers Surgard MLR2000 Thisemulatesthe Surgard MLR2000 System ll and System lll receivers Ademco 685 Thisemulatesthe Ademco 685 receiver and protocol See section 4 3 3 Additional Ademco 685 Optionsfor compatibility options for this protocol For more information on these protocols view the helpfile thatis available when running the Alarm IP Server and described in Section 6 of thismanual For a complete description of each protocol please view the relevant manuals for the receivers and protocols provided by the manufacturers 4 3 Additional Setup Options More advanced optionsfor the Automation Module are accessed using the Setup menu within the software 4 3 1 Heartbeat Timer and Server Numbers These can accessed through the Port Settingsof the Setup Aut
22. ither can Send All Events be selected when running multiplecopies Thiswill cause eventsto be sentto one random automation program connectedto the Alarm IP Server Thesoftware will not send multiple copiesof eventsto multiple automation programs only one program will win and receive the event aJ Automaten PC Setup e jim Por Settings Facius T General Donors r derco GES Optoma ere All beer f Acount s Mondo PIP m On Send for Accounts Bomoi Sai VON End 1558 5 UDL Server 5 1 Installing UDL Server If downloaded from the Internet Unzip the file Pyronix UDL Serverzip The directory Pyronix UDL Server iscreated Run the file setup exe Thiswill installthe software If installing from a CD Open the CD with Explorer My Computer Run the filesetup exein the directory Pyronix UDL Server IMPORTANT Select the same installation directory asthe Alarm IP Server previously installed The UDL Server will not workunless the Alarm IP Server hasbeen installed 5 2 Setting up UDL Server In orderfor the server to work the following must be entered onthe UDL Server and the Alam IP Server 5 2 1 UDL Server Options The UDL Serverhas a setup wizard Thiscan be skipped by pressing Start Step 1 isthe Installer Sign Up Port Thisisthe portthatisentered in the UDL IP Interface Deg UDL Server Setup Wizard TP WPyroniy voe seer soun Installer Sign Up Port Pot 18000 rm The kaiaia San Up Poet i the number th
23. nnected the internet Thisfeature can be turned off by deselecting the Contact pyronix com at startup to show InternetIP Address option inthe Options screen of the Main Application 3 5 Polling Server The Polling Server receivesall the polling and reporting information for the panelsconnected to the Alarm IP Server The software runs in a command window andistherefore easy to close by mistake Do not unless itisnecessary close thiswindow as thiswill stop the server from running and will not allow any panelsto connect to the server ration hat Lom IF address The application displaysthe IP Addressesthat the PC is using Thisinformationcan be used when entering the IP Address information into the parameter options The application contacts pyronix com to return the Internet IP address ofthe PC ifitis connected the internet Thisfeature can be turned off by deselecting the Contact pyronix com at startup to show InternetIP Address option inthe Optionsscreen of the Main Application 4 Automation Module 4 1 Overview The Automation Moduleallowsfor eventsreceived by the serverto be passed onto a compatible automation computer At present Surgard Silent Knight Expanded Ademco 685 and SIA Computer Interface Standard protocolsare supported and can be sent overa T CP or serial connection LA Automation Modu 10 317 WN oc File Setup 28 06 2012 16 12 46 Wasting for Automaton on 10030 Cannection Infarmation Deskey Sta
24. nts Un select thisoption to stop the IP Serverfrom sending eventssuch as Local Programming Entered from the IP Server when the Optionsscreen isentered Conv ert SIA 1 to SIA2 e g OP001 to id001 OP The SIA standard allowsfora number of waysto send User Zone etc information Use this option to convert SIA 1 eventsthat send the user zone information after the 2 letter event code to SIA 2 3 eventsthat use the Modifier Codes Thisisto allow some automation software to accept the events note howeverthat SIA 2 3 eventsare not converted to SIA 1 events Encrypt Data TCP and MXMON only The data sent overa TCP connection to the Pyronix MXMON software can be encrypted The data isonly encrypted using a very basic encryption algorithm and should notbe considered a complete solution 4 3 3 Additional Ademco 685 Options Within the optionsscreen of the Automation Module there are a number of optionsthat can be changed to improve compatibility with automation software Tevrirabion Character FC a Boon ik Cartage Fliek OO han Esme Character 18 has a Monitor PIF Peut Marines LF DoOKAY E TE Send Hester when nol connected Serial Post oni Ff Saca balcon TC wth Contec ID Sand 16 chanel Fast Format Termination Character TC Thiscan be set to either Carriage Return OD hex or Escape Character 1B hex Heartbeat Message Thisalwaysstarts with LF header and endswith TC termination character However the data sent can be
25. omation PC menu option On these screen you can also change the Connection Method and Protocol which were described previously wg Automation PC Setup mtm at Micasa PC at General ptora af Meen EES Dit a TOP a BERUS Fes HG r Mou PIP de Seu Por Petr Data Ben Stop Ma Fire arti eee 1 Vates Er Server al moods Heartbeat Timer A message can be sent to the PC to ensure that the linkbetween the two is still workng Enterin a value in secondsforthe frequency ofthis A value of 0 zero indicates no heartbeat isto be sent Server ID and Line Card Thisis how the server will identify itself to a connected automation computer Please note that forsome automation protocolsonly 1 digit canbe used forthe ID and Line Card number 4 3 2 General Options wg Automation PC Setup Don e af Fon Sek Mioma PC Open af Eee Lus Apemcn BES Orion fechas ASCE Dick dor Di Events a Pccounta F Sand Alas IF Beee Sysbem Events a Monitor PIP Crest SUA Tis SIA 2 es OPOOT in OD LAC Ererypi Data TOP and MORD anis l i E Cops gt gt EI Include ASCII Block for SIA Events The SIA Protocol allowsfor additional text to be sent by the panelto the receiver However some Automation protocols and software do not support the ASCII blockcontained withinthe SIA standard Use thisoption to make the Automation Module strip thisinformation from the sent report Send Alarm IP Server System Eve
26. ortsan event and it doesnot get a response from the computer within the time given inthis parameter it will re send the event Timeout Failure timeout in secondsforthe computer specified When the alarm system reportsan event and it doesnot get a response indicating successful processing of the event within the time given inthisparameter itwill assume failure andtry another computer if available Note The value specified in Failure should be higherthan the valuein Retry in orderto allow multiple retriesof an event Backup Poll In the event of the main polling path going downthe panel will revert to thisvalueforthe polling rate 2 2 5 Creating the Server Certificates The Transport Layer Security TLS and itspredecessor Secure Sockets Layer SSL provide secure communications over the internet Itis this protocol that isused by all secure web pageslike shopping sitesand banks When you visit some websites to you may notice that the web address hashttps in the url this means you have a secure connection to the website The Alarm IP Protocol also uses TLS SSL anddigital certificatesto provide the most secure connection betweenthe control panel and server available The control panel hasbuiltintoit a certificate provided by the manufacturer at a later stage of thisinstallation thiscertificate will be installed When creating certificatesusing the setup wizard there are 2 options the option to Create New Certificatesor Import E
27. ow or click Browse Folder C Progeam Fie Pyron ilam IP Biowse Dik Cost Install Alann IF for voug ol or For anyone who wees Hut computer Selectthe installation Folderto installthe software To avoid any compilationuse the default folder provided howeverthe software can be installedin any location Press Next to continue iS Alarm IP Installation Complete Alana IP heat been succerthulle natsked Lick Digs bo esit Pease ue windows Uplate to check for any cabcal updates tothe MET Frames fi Press Close to complete the installation 1 2 Installing SQL Server Express 2008 Microsoft SQL Server Express 2008 can be downloaded from the following web address http www microsoft com en usdownload details asox id 23650 Full installation instructionsare available on thisweb site 1 3 Installing DESKEY The Alarm IP Serverrequiresa DESKEY software protection dongleto be inserted into the PC atall times Thisdevice comesas either a Parallel or USB device You can install the latest version of the driverforthisdevicefrom http www pyronix com download pip ph pen File Security Warning Do pou want to run this file Hane deswuniz axe Publisher Type Application Frc Ceideshey drivers F Always ask before opening tis fe Vies files ferm the Internet can be useful this le type can potentially ham your computer ni run zodtvsere from publishers you trust What s the risk
28. played and then more sign ups ports can be created The idea forthisisthat multiple SIM Cardscan be supported in the panelsconnected to the server as not all panelswill potentially use the same mobile phone operator Press Yesto create another sign up port ALARMP au san hane a Lot d 1E Sonus Forts on fre PIP Server Saec the Nuri of Prae Sub vou Fee Bed eres the 51M Card derala Feu can also change rhe Seaman Pevt bo ute bry del ad this Park Beer aet Ie TO o TONE 3 Alarm IP Server 3 1 Main Alarm IP Server Application The Main Application controlsall the programming for the Server and doesallthe reporting of missed polling A Deskey is required to be inserted into the PC in orderfor missed polling to be reported To run thisapplication doubleclickon the Pyronix Alarm IP Server iconon the desktop Ble etup K inienaee Help Vara Pma irfcermaton Erte Paral ID es DOOD orans Polling Panel infa Eventa Gonnection information Outputs Delete Path i Fath 4 IP Belles 100 4 125 F Adress Lae Pal FUDGE OR AD Last Pal 19 06 2012 GE 10 14 Fell Hs Folie hia Med Pal Check 0 2012 14 MEE Panel Information Enter in a valid Panel ID to view the polling information forthat panel ThePanel IDisinthe format 00 000000 0 Included inthisisinformation forthe 2 paths the panel type andthe last 50 received alarm events Thisinformation isin the raw reporting format to view decoded use Automation sof
29. r computer on pour loca ratel Tracey the will n Vir BER Gu or 10 0 Doc ehm n i anch number Aloe Connectors From i Pisana elect the dram that pour computer N EG PEE The optionspresented are asfollows Use Local Area Network IP Address LAN IP Only With thisoption selectedeven ifyou have an internet connection only panels withinthe local networkwill be allowedto poll the server Use Internet IP Address WAN IP Only With this option selected only panelsconnecting to the server from an internet connection will be allowed to pollthe server Use both LAN and WAN IP Thisisthe recommended setting with thispanelsfrom both the LAN and WAN will be able to connect Thiswill allow customer panelson the internetto poll the server but also allow local panelsto connect for testing purposes If you have a panel to connect on your LAN you use the LAN IP address of the server but panelsoutside of the LANon the internet use the WAN IP address Note if you do not have an internet connection then only the LAN IP option will be displayed 2 2 2 Server Ports Before a panel can poll and report eventsto the serverit hasto sign up to the server and receive a set of parametersso that it knows where to report to Am a Se RR ALARMP Signup Port Tw i ha abet indere 5n rh ege ei Pas parsel h Ser up She panel ts che biror A pest os porum bewe io BLES eed abrea anther dreie da OER ia your copula For enample nu web eub poni
30. r defined reporting format message Contact ID or SIA can be selected asthe formatto use Contact ID Enterthe event numberfrom 000 to 999 the same numberisused forthe new event and the restore Take care notto use a numberalready assigned Note thatifSIA CIS automation protocol isused then thiseventisautomatically converted into the equivalent SIA Level 1 reporting event SIA Level 1 Enterthe event code to use forboth the new event and therestoral SIA codesare in the range AA to ZZ Take care notto use a code already assigned Important Note Contact ID only uses4 digit account codes so if the account codesbeing programmed inthe panelsare less are greaterthan thisthen only use SIA Level 1 for reporting the Missed Polled events Require ARC Account to sign up As part of the sign up procedure on a control panel there isthe option to enterin an account codetouse Selectthisoption to deny accessto any control panel trying to sign up with one Do not allow same ARC Account If more than one panelhasthe same account codeit can make identification of control panels difficult To prevent thissituation panelsconnecting with an accountcode already in use can be blocked by selecting thisoption 3 3 Changing Server Certificates The certificates used on the server can be viewed changed and backed up using the Certificatesmenu option 3 3 1 Backup Certificates Itisimportantto create a backup of the server certificate Backup Cetficabe Au
31. thorty Enter a password and press Create Backup A backup file iscreated in the My Documents folder of the computer The software will display the location of the file Itisimportantthatthisfileisthen copied to another device either CD DVD USB Device or another computer and kept in a safe place Also rememberthe password used 3 3 2 Viewing Certificates The currently installed certificates can be viewed using thisoption The following informationisdisplayed Name Issued By Valid From Valid To Serial No Thumbprint Private Key Cectficsbe Authority Hane CH ePyreeis IP Sansar Marsa Issued By 9 ChsPyrenix IP Server Manual Vakd Fom 28 Jun 2002 15 41 36 Vakd Toc 220037 15 41 36 Sei Ho 2BATAABO DoSb4cdbd4ScEc4AdiSh 1a bd a 8e 3 Tre 3 3 3 Create New Certificate Authority It is dangerousto create a newcertificate authority once the software hasbeen installed however it can be done from within the software using the procedure below Important Mote Da mot use His option is you hawe panels Entera Name and Password forthe new CA and press Create The new CA will be created a backup of the CA will be created andthe following message displayed 3 3 4 Import Certificate Authority It is dangerousto create a new certificate authority once the software hasbeen installed howeverit can be done from within the software using the procedure below impodant Mote Do net use Hut option i you
32. tus Automation Computer Status Connection Information Thiswill show connection information Automation Computer Status Thisicon will be one of the following colours Grey No automation software connected Green Automation software connected and working Red Automation software error Deskey Status In orderfor eventsforthe sent to the automation software a Deskey dongle must be inserted into the PC Thisdevice isavailable from Pyronix Thisicon will be one of the following colours Green Deskey inserted and working Red No Deskey installed 4 2 Automation Setup When launchedthe software displaysan option to run the software or enterthe setup wizard 4 2 1 Automation Connection Method The Automation Modulecan connect using TCP ora Serial Cable Thi ia the Ended Central Saton Faecener method of connecting to Central Slaton sofbwane Note that dhe FIF Server can receive events much faster han it cen send them oul cives n seal ink Netw ork TCP If the automation PC supportsa TCP connection enter the port to use Serial Cable The server can output data over a serial linkto an automation PC Selectthe Port all available serial portsthat are detected are displayed Baud Rate Parity Data Bits Stop Bits and Flow Control Please note that the server hasthe ability to receive eventsoverthe internet faster than it can send them to the automation PC over a serial link The cable to use isshown
33. tware Also shown isthe Parameter Server used by the panel to get the panelto contact thatserver press Contact Toviewthe parametersforthat server press View please note that the parameters may have been changed since the panel signed up so they may not be the same valuesas sent to the panel When an IPCOMM isused the Connection Information and Outputsoptionsbecome available The IPCOMM has3 outputsand these can be controlled from this application A panel can be deleted from the server by using the Delete tab To deletethe panelthe panel ID must be re entered to confirm that thisisthe panel to be deleted 3 2 Additional Polling Options Accessed using the Server Optionsmenu information about missed pollsand sign up procedure can be selected ug Option N EE Volg 6 Me kioman PC ac Humber Ol Mapsi Pola Mood E RE Ei Lr Vies Pols Evert Ea poema Poles Ta fra P item SU Lineal 1 LE Fear L Rep se RC Recount bo segs up is evt alere gare ARC Accent Number of Missed Polls Allow ed The server continually checksfor any panelsthat have stopped sending poll messages There could be a number of reasonswhy a panel hasstopped sending events like network lag orthe internetconnection onthe panelisdown Thisoptioncontrolshow many timesa poll ismissed before itisreported the automation computer Missed Polling Event The server can outputto an automation PC the fact that a panel hasstopped polling The server sends thismessage as a use
34. xisting Certificates 2 2 5 1 Creating New Certificates Use thisoption when creating a new server By default the name forthe certificate is Pyronix IP Server thiscan be changed to something different but the name must not exist in the certificate store of the computer b WPrenix ALARMP Cohcaben md Fyrona P ereer Setup Wired Creabe New erdie HOTES Plae Of afde Ete are for your Cetfeate Fra name Breed exali on Pos IP Eara your eemper pou mid be adel to enter in a MEd name Create Press Create to make the certificate If the certificate hasbeen created then the following message isdisplayed pressOK and then Next gt gt and move onto the section 2 2 5 3 2 2 5 2 Importing Existing Certificates Use thisoption isyou already havea certificate file Thisfile must be in PKCS 1 2 format typically thiswill have a pfx file extension Use Find File to load thefile from the computer and provide the password from the file This certificate will be used to create the certificates for use with the server aj Pyroni P Server Setup Wizard P S coria WPyruix ALARMP Cortihicaban mport Cor tifscualas Sutbecustyr Select Soca He bo EES Enim Fame for afr beet Fra Fie HOTES i V you Puree n acing off se to impor fan use hir opbon Tras ctficata ie impor most iba n FRIS HA pic oem 2 2 5 3 Creating Backups of the Certificates After creating the certificate itisimportant to make a backup o
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