SU2000Li-Manual UPS Operation_Ver1.0
Contents
1. SURGEX The most trusted name in power protection SU Z0UULi USER MANUAL UPS OPERATION o N O a PF UUN TABLE OF CONTENTS Introduction Controls and Indicators Installation Operation Troubleshooting Replacing the Battery Obtaining Service Specifications Configurable Parameters amp Settings Limited Product Warranty 2011 Surgex 11 14 15 18 19 21 22 a INTRODUCTION Thank you for purchasing this power protection product It has been designed and manufactured to provide many years of trouble free service IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This symbol indicates ATTENTION This symbol indicates Risk of Electrical Shock This symbol indicates Alternating Current Supply Phase This symbol indicates Alternating Current Supply e 8 e D gt PEP gt o This symbol indicates Direct Current Supply This symbol indicates Equipment Grounding Conductor CAUTION Connect the UPS to a two pole three wire grounding AC wall outlet The receptacle must be connected to the appropriate branch protection circuit breaker or fuse Connection to any other type of receptacle may result in a shock hazard and violate local electrical codes Do not use extension cords adapter plugs or surge strips CAUTION To reduce the risk of electrical shock with the installa tion of this UPS equipment and the connected equipment the user m2. Examples of devices considered to be life support devices are neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes auto transfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for both adults and infants anesthesia ventilators and infusion pumps as well as any other devices desig nated as critical by the United States FDA Hospital grade wiring devices and leakage current may be ordered as options on many of our UPS systems We do not claim that units with this modification are certified or listed as Hospital Grade by us or any other organization There fore these units do not meet the requirements for use in direct patient care A CONTROLS AND INDICATORS CONTROL PANEL Sn A a A K M 2NP CaP 3 The AC normal green LED illuminates in a steady state when the UPS is on and operating in the AC normal mode The AC normal LED will extinguish when operating in the Battery mode The On Battery green LED illuminates in a steady state when the UPS is operating in the Battery mode The On Battery LED will extinguish when operating in the AC normal Boost and Buck modes The Boost yellow LED illuminates in a blinking st
3. Contact your local dealer for the available option cards ALARMS ON BATTERY When the UPS is operating on the batteries the On Battery LED will illuminate and the audible alarm will sound once every ten seconds The alarm will stop once the UPS returns to the AC normal mode LOW BATTERY WARNING The UPS will sound two beeps every five seconds when the battery reserve runs low This condition will continue until AC returns or the UPS shuts down from battery exhaustion WEAK BAD BATTERY The UPS automatically tests the battery s condition and will illuminate the Weak Bad Battery LED and sound the alarm This alarm will be repeated until the batteries pass a self test If the battery is weak bad or disconnected the Weak Bad Battery LED will illuminate and the alarm will beep three times every five minutes until the battery is reconnected or replaced It is recommended that the UPS be allowed to charge overnight before performing a battery test to confirm a Weak Bad Battery condition NOTE If the UPS has a Weak Bad Battery Alarm after reconnecting or replac ing the batteries the user must initiate a self test to clear the Weak Bad Bat tery Alarm To initiate a self test see section 4 SELF TEST OVERLOAD When the amount of load attached to the UPS exceeds its power rating the Overload LED will illuminate AC mode only and the UPS will sound a constant alarm AC and Battery modes This alarm will remain on until the excess load i
4. at 1 800 645 9721 Please have the following information available BEFORE calling the Technical Support Department A Your name and address B Where and when the unit was purchased C All of the model information about your UPS D Any information on the failure including LEDs that may be illuminated E Adescription of the protected equipment including model numbers if pos sible F Atechnician will ask you for the above information and if possible help solve your problem over the phone In the event that the unit requires factory service the technician will issue you a Return Material Authoriza tion Number RMA G If the UPS is under warranty the repairs will be done at no charge If not there will be a charge for repair 4 Pack the UPS in its original packaging If the original packaging is no longer available ask the Technical Support Technician about obtaining a new set It is important to pack the UPS properly in order to avoid damage in transit Never use Styrofoam beads for a packing material A Include a letter with your name address day time phone number RMA number a copy of your original sales receipt and a brief description of the problem 5 Mark the RMA on the outside of all packages The factory cannot accept any package without the RMA marked on the outside 6 Return the UPS by insured prepaid carrier to SurgexX 517 North Industrial Dr Zebulon NC 27597 18 Topology SPECIFICA
5. original packing material Since the manufacturer is not responsible for ship ping damage incurred when the system is returned the original packing mate rial is inexpensive insurance PLEASE SAVE THE PACKING MATERIALS BATTERIES SEALED NON SPILLABLE Packages crushed punctured or torn such that contents are revealed should be set aside in an isolated area and be inspected by a qualified person If the package is deemed to be not shippable contents shall be promptly collected segregated and either the consignor or consignee Battery is NOT connected contacted NOTE These UPSs are shipped with the batteries disconnected The batter ies must be connected before putting these UPSs into service Refer to Sec tion 3 Installation for connecting the batteries 3 Life Support Policy As a general policy we do not recommend the use of any of our products in life support applications where failure or malfunction of the product can be reason ably expected to cause failure of the life support device or to significantly affect its safety or effectiveness We do not recommend the use of any of our prod ucts in direct patient care We will not knowingly sell our products for use in such applications unless it receives in writing assurances satisfactory to us that a the risks of injury or damage have been minimized b the customer assumes all such risks and c our liability is adequately protected under the circumstances
6. pind for approximately 0 5 seconds to shutdown the UPS The UPS must be turned off and then back on again to restart the UPS NOTE Connecting to the REPO port is optional The UPS works properly without this connection 10 4 OPERATION SYSTEM OVERVIEW This Line Interactive UPS protects computers internetworking and telecom munications equipment from blackouts brownouts overvoltages and surges The AVR function continuously corrects the voltages in between the brownout and overvoltage transfer points 80 164VAC 150 271VAC to a safe usable level When the UPS is operating in the AVR mode the audible alarm will remain silent and the Boost or the Buck indicator will blink During normal AC operation the UPS will quietly and confidently protect your system from power anomalies The UPS will charge the batteries with the UPS in the on or off position as long as the UPS is plugged into the wall outlet and there is an acceptable AC voltage present 80 164VAC 150 271VAC When a blackout brownout or an overvoltage condition occurs the UPS will transfer to the battery mode the On Battery indicator will illuminate and the audible alarm will sound once every ten seconds indicating that the commercial power is lost or unacceptable When the commercial power returns or is at an acceptable level the UPS will auto matically transfer back to the AC normal mode and start recharging the batter ies During an extend
7. protection NOARWNS Model Input Power Plug All power cords are 10ft Output Power Receptacles l 6 NEMA 5 15 20R NEMA 5 20P SU 2000Li 1 NEMAL5 20R D INSTALLATION INSTALLATION PLACEMENT This UPS series is intended to be install in a temperature controlled environ ment that is free of conductive contaminants Select a location which will provide good air circulation for the UPS at all times Avoid locations near heat ing devices water or excessive humidity or where the UPS is exposed to direct sunlight Route power cords so they cannot be walked on or damaged Operating Temperature Maximum 0 to 40 degrees C 32 to 104 degrees F Operating Elevation 0 to 3 000m 0 to 10 000 ft Operating and Storage Relative Humidity 95 non condensing Storage Temperature 15 to 45 degrees C 5 to 113 degrees F Storage Elevation 0 to 15 000m 0 to 50 000 ft INSTALLATION Be sure to read the installation placement and all the cautions before installing the UPS Place the UPS in the final desired location and complete the rest of the installation procedure These UPSs are shipped with the internal batteries disconnected The batteries must be connected before putting these UPSs into service See the connecting the batteries procedure to connect the batter ies and see the Rackmount Configuration to install the UPS into the rack USE CAUTION The UPS is heavy Use the appropriate number of personnel when installing th
8. weeks is longer than the start up or user invoked test This test will run for approxi mately fifteen seconds to measure the battery s capability to provide an ac ceptable amount of runtime If the UPS fails a self test one of the LEDs will remain illuminated indicating the type of problem NOTE The UPS will auto matically perform a self test on start up and every two weeks DIPSWITCH SETTINGS The dipswitch setting may be changed by the user to set the desired Inverter On Battery output voltage The dipswitch must be set to the desired Inverter On Battery output voltage and then the UPS must be turned off and restarted to reconfigure the microprocessor and save the changes The Inverter On Battery output voltage setting can be either 120VAC 208VAC default or 127 VAC 240VAC Changing the Inverter On Battery output voltage to 127VAC will also change the Buck setpoint Changing the Inverter On Battery output volt age to 240VAC will also change the Brownout Boost Buck and Overvoltage setpoints LOAD SHEDDING FUNCTION The output receptacles are electrically wired into two segments to support the Load Shedding Function The user can control the two segments individually or both at the same time The Load Shedding Function is controllable by the Power Monitoring Software or the SNMP card COMMUNICATIONS PORTS RS232 and USB The RS232 communication port is a standard DB9 female with both RS232 and simulated contact closur
9. 000 x 600 x 230 mm Weight Shipping 127 0 Ibs 57 3 Kgs REGULATORY COMPLIANCE Safety and Approvals UL1778 cUL CSA 22 2 no 107 1 EMC Verification FCC Class B CE certified CONFIGURABLE PARAMETERS AND SETTINGS These items may require optional software or hardware Factory User Choices Description Default UPS ID Enterprise Plus Series Date of Battery manufacture install date Enable Disable auto restart Set audible alarm state inverter output voltage Enable Disable REPO Enabled Enabled Entire UPS 120VAC Disabled Up to 64 charac Use this function to uniquel ee define the identify the UPS in your networ Date of battery replacement al Up to 5 aactor Ai Disable Enabled at low battery disabled Entire UPS or UPS output 120 127VAC aE Disable configuration Enter the current date when replacing batteries At first battery replacement reset to reflect actual number of days experience in your environment or leave factory default When enabled the UPS will automatically restart from a low battery shutdown when normal AC returns Enabled the UPS will emit a short beep when in the batter mode At Low Battery the UP will emit two beeps from low battery warning until shutdown Disabled Use only when software is controlling the UPS or to silence the alarm Entire UPS Turns off the entire UPS UPS Output Turn
10. ABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE ARE HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED The SurgeX Product Warranty does not apply to any product which is defective due to any causes beyond SurgeX s control such as negligence abuse misuse acts of god modifications to the product or third party repair of the product THE LIABILITY OF SURGEX IF ANY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ALLEGEDLY DEFECTIVE SURGEX PRODUCT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY IN NO EVENT WILL SURGEX BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES NOTE 2 YEAR WARRANTY ON UPS BATTERIES SurgeX 2011 CUO om 2 Del 517 North Industrial Dr orderdesk surgex com 919 269 0454 fax Zebulon NC 27597 wWw surgex com
11. PTING TO REPLACE THE BATTERIES Hot swappable batteries mean that the batteries can be replaced without powering down the whole UPS system NOTE If there is a power interruption while replacing the hot swappable batter ies with the UPS on the load will not be backed up To hot swap the batteries start with step number 6 f 2 NOOB OW Turn off the equipment that is plugged into the output receptacles of the UPS Press and release the On Off Test button on the front panel to turn the UPS OFF NOTE Turn the input circuit breaker to the off position for the 208V models Unplug the UPS s AC power cord from the AC wall outlet Unplug the equipment from the output receptacles of the UPS Unplug the computer interface cable from the rear panel of the UPS Remove the front panel retaining screws FIG 2 Lay the front panel on top of the UPS 16 8 Remove the two retaining screws for the battery retaining bracket FIG 3 9 Remove the battery retaining bracket FIG 3 10 Disconnect the Battery connectors red and black FIG 4 11 Grasp the battery pull tab and gently pull the battery module out of the UPS and set on the floor FIG 4 NOTE Use Caution the battery module is heavy Disconnect the battery positive red wire Disconnect the battery negative black wire Remove the battery jumper wires Remove the old batteries from the battery module Install the new batteries into
12. TIONS SYSTEM SPECIFICATIONS Line Interactive Sine Wave Maximum Power Capacity Number of Phase 2000VA 1760W Single 1 2W G Nominal Voltage 120VAC Acceptable Input voltage 0 165VAC Voltage Range 80 164VAC Frequency Limits 50 or 60 Hz 6Hz autosensing Low Voltage Transfer Point 80V 150V resets to Utility Power at 85V 157V or higher High Voltage Transfer Point 164V 271V resets to Utility Power at 159V 264V or lower Input Protection Resettable Circuit Breaker OUTPUT NON BATTERY OPERATION Voltage Range 120VAC 105 134VAC Voltage Regulation 120VAC 12 5 11 7 Frequency Range 60Hz 54 66Hz or 50Hz 44 56Hz Efficiency Line Mode gt 93 Full Load OUTPUT BATTERY OPERATION Waveform Type Sine Wave Nominal Voltage Default 120VAC User selectable 127VAC Voltage Regulation Nominal 5 until Low Battery Warning Frequency 50 60Hz 0 1Hz unless synchronized to utility Voltage T H D lt 5 Linear Load Dynamic Response 10 100 Load change in 30 ms Transfer Time 2 6 ms Typical Slew Rate lt 1Hz second Overload Capacity 110 for 20 seconds 125 for 10 seconds 150 Shutdown Immediately Protection Over Current Short Circuit Protected and Latching Shutdown 19 Battery Type BATTERY SYSTEM Sealed Non Spillable Mai
13. ate when the UPS is operating in the Boost mode The Boost LED will extinguish when operating in the AC normal Buck and Battery modes The Buck yellow LED illuminates in a blinking state when the UPS is operating in the Buck mode The Buck LED will extinguish when operating in the AC normal Boost and Battery modes The Fault red LED illuminates in a steady state when the UPS detects an internal fault The Fault LED is extinguished when the UPS is operating properly The Weak Bad Battery red LED illuminates in a steady state when the UPS detects a weak battery bad battery or if the battery is disconnected The Weak Bad Battery LED is extinguished when the battery s condition is good The Site Wiring Fault red LED 120V models illuminates in a steady state when the UPS detects a site wiring problem The SWF LED is extinguished when the UPS is connected to proper site wiring 5 ml The Load Level Bar Graph AC mode only operates as follows LED 10 gt 10 load green red yellow LED will be green and illu minated when there is at least 10 of the rated capacity LED 30 gt 30 load green yellow LED will be green and illumi nated when there is at least 30 of the rated capacity LED 50 gt 50 load green yellow LED will be green and illumi nated when there is at least 50 of the rated capacity LED 70 gt 70 load green yellow LED will be green and illumi nated when there is at least 70 of the rated capacit
14. distribution 5 The Rackmount Configuration is complete See Connecting your Equipm ent CONNECTING YOUR EQUIPMENT Plug the equipment into the output receptacles on the rear panel of the UPS Do not use extension cords adapter plugs or surge strips on the output of the UPS Ensure that you do not exceed the maximum output rating of the UPS refer to the information label or the Electrical Specifications in this manual CAUTION DO NOT connect a laser printer to the output receptacles on the A UPS unless the UPS is rated 2000VA or greater A laser printer draws significantly more power when printing than at idle and may overload the UPS CONNECTING THE UPS TO AN AC SOURCE Plug the UPS into a two pole three wire grounded receptacle only Do not use extension cords adapter plugs or surge strips CHECKING THE SITE WIRING FAULT 120V Models After plugging in the UPS check the Site Wiring Fault SWF LED on the front panel of the UPS If the SWF LED is illuminated the UPS is plugged into an improperly wired AC outlet If the UPS indicates a Site Wiring Fault SWF have a Qualified Electrician correct the problem CHARGING THE BATTERY The UPS will charge the internal batteries whenever the UPS is connected to an AC source and there is an acceptable AC voltage present It is recommended that the UPS s batteries be charged for a minimum of 4 hours before use The UPS may be used immediately however the On Battery runt
15. e UPS CONNECTING THE BATTERIES QUALIFIED SERVICE PERSONNEL ONLY Please read all of the WARNINGS and CAUTIONS before attempting to con nect the batteries 1 Remove the UPS from the shipping box and set on the floor or a bench top 2 Remove the front panel retaining screws 3 Lay the front panel on top of the UPS 4 Verify proper polarity Connect the battery connectors red and black toge ther NOTE Some sparking might occur this is normal 5 Re install the front panel onto the UPS 6 Re install the front panel retaining screws 7 Continue with the rest of the Installation 8 RACKMOUNT CONFIGURATION This UPS comes with mounting brackets for the standard 19 46 5cm rack The mounting brackets to fit a 23 59 2cm standard rack are also available The screws for mounting the UPS to the rack are not included screw size varies with rack size 1 Locate the mounting bracket screw holes on the side panels of the UPS at the front of the UPS NOTE The mounting brackets can also be mounted in the middle of the UPS 2 Align the mounting bracket with the mounting bracket screw holes 3 Attach the mounting bracket with the retaining screws 4 Mount the UPS into the rack and secure with the retaining screws WARN ING Use two or more people when installing the UPS Use CAUTION the UPS is extremely heavy Do not move the rack after the units have been in stalled The rack maybe unstable due to the weight
16. e capability The UPS will poll the port and activate the port for RS232 or contact closure in accordance with the type of cable it finds connected to the port To change the port configuration requires the unit be turned off and restarted with the desired cable connected The pinout for the port is depicted per the chart below Pin 1 Simulated contact closure Low Battery Warning NO Pin 2 TXD Pin 3 RXD and receive UPS shutdown command connect to pin 9 for 4 seconds The shutdown command is only active in the battery mode Pin 4 Not Used Pin 5 Ground Pin 6 Not Used Pin 7 Not Used Pin 8 Simulated contact closure AC fail NO Pin 9 Atx Signal high level 12V 2V low level 15V 2V 12 USB PORT The USB protocol is HID The HID USB driver is standard in the Windows OS Simply plug the USB cable into the UPS and the computer then follow the prompts on the screen RJ11 REPO Remote Emergency Power Off PORT Connect one end of the RJ11 cable to the REPO port and the other end of the RJ11 cable to the EPO switch In the AC or the Battery mode short pin4 to pind for approximately 0 5 seconds to shutdown the UPS The UPS must be turned off and then back on again to restart the UPS POWER MONITORING SOFTWARE The UPS comes with a Power Monitoring Software CD See the software CD for the installation of the Power Monitoring Software OPTION SLOT The option slot on the rear panel of the UPS is for option cards
17. ed outage when there is approximately two minutes of backup time remaining the audible alarm will sound twice every five seconds This Low Battery Warning is letting the user know that they should save all open files and turn off their computer When the batteries reach the predeter mined level the UPS will automatically shutdown protecting the batteries from over discharging Once the commercial power returns the UPS will automati cally restart providing safe usable power to the connected equipment and start recharging the batteries TURNING THE UNIT ON OFF On Off Test Button Press and release the On Off Test Button after one beep to turn the UPS on and supply power to the load The load is immediately powered while the UPS runs a five second self test Press and release the On Off Test Button after one beep to turn the UPS off The UPS will continue to charge the batteries when ever it is plugged into a wall outlet and there is acceptable AC voltage present 11 SELF TEST The self test feature is useful to verify the correct operation of the UPS and the condition of the batteries With the UPS in the AC normal mode press and hold the On Off Test Button for four beeps then release the button The UPS will perform a ten second self test During the self test the UPS will switch to battery power and the On Battery LED will illuminate and the audible alarm will sound The length of the test that is automatically performed every two
18. esidential installation This equip ment generates and uses radio frequency and if not installed and used properly that is in strict accordance with the manufacturer s instructions this equip ment may cause interference to radio and television reception If this equip ment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Re orient the receiving antenna H Relocate the computer with respect to the receiver m Move the computer away from the receiver m Plug the computer into a different outlet so that the computer and receiver are on different branch circuits E Shielded communications interface cables must be used with this product WARNING Changes or modifications to this unit not expressly ap proved by the party responsible for compliance could void the user s authority to operate the equipment Receiving Inspection After removing your UPS from its carton it should be inspected for damage that may have occurred in shipping Immediately notify the carrier and place of purchase if any damage is found Warranty claims for damage caused by the carrier will not be honored The packing materials that your UPS was shipped in are carefully designed to minimize any shipping damage In the unlikely case that the UPS needs to be returned to the manufacturer please use the
19. he Check battery connections LED is illuminated batteries Weak batteries charge the batteries for 8 Bad batteries hours replace the batteries UPS occasionally Normal operation The UPS is performing its emits a beep intended function Overload LED is The load has exceeded the Check the specifications see illuminated and aJUPS s capacity section 8 Remove part of constant alarm the load 14 6 REPLACING THE BATTERY REPLACING THE BATTERY QUALIFIED SERVICE PERSONNEL ONLY This UPS has an easy to replace hot swappable batteries Please read all of the WARNINGS and CAUTIONS before attempting to service the batteries NOTE If there is a power interruption while replacing the hot swappable batter ies with the UPS on the load will not be backed up WARNING This Uninterruptible Power Supply contains potentially hazardous A CAUTION CAUTION A CAUTION A voltages Do not attempt to disassemble the UPS beyond the battery replacement procedure This UPS contains no user serviceable parts Repairs and Battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY Do not open or mutilate batteries Released electrolyte is harmful to the skin and eyes and may be toxic Do not dispose of batteries in a fire The batteries may explode The batteries in this UPS are recyclable Dispose of the batter ies properly The batteries contain lead and pose a hazard to the environment and human health if n
20. ime may be less than normally expected NOTE If the UPS is going to be out of service or stored for a prolonged period of time the batteries must be recharged for at least twenty four hours every ninety days COMMUNICATIONS PORT CONNECTION OPTIONAL The Power Monitoring Software and interface cables can be used with the UPS Use only the interface cables that come with these UPSs Connect the inter face cable Serial or USB to the appropriate communications port on the rear panel of the UPS Connect the other end of the cable to the device that will be monitoring controlling the UPS NOTE Connecting to the Communications Port is optional The UPS works properly without this connection NETWORK PHONE FAX MODEM PROTECTION CONNECTION OPTIONAL Connect a 10 100 Base T network single line phone Fax or Modem line to the RJ11 45 modular connectors on the rear panel of the UPS This connection will require another length of telephone or network cable The cable coming from the telephone service or networked system is connected to the port marked IN The equipment to be protected is connected to the port marked OUT NOTE Connecting to the Network Phone Fax Modem modular connectors is optional The UPS works properly without this connection RJ11 REPO Remote Emergency Power Off PORT OPTIONAL Connect one end of the RJ11 cable to the REPO port and the other end of the RJ11 cable to the EPO switch In the AC or the Battery mode short pin4 to
21. ntenance Free Value Regulated Lead Acid Typical Recharge Time 8 hours from total discharge Typical Battery Life 3 5 years depending on discharge cycles and ambient temp System Voltage 72VDC Battery Quantity Rating 6 12V7 2Ah Runtime Half Load minutes 13 Runtime Full Load minutes 5 SURGE PROTECTION AND FILTERING Surge Energy Rating 800 J 600 J Surge Current Capability 6500 Amps total Surge Response Time 0 ns instantaneous normal mode lt 5 ns common mode Surge voltage let through as a percentage of an applied ANSI C62 41 Cat A 6 kV lt 5 10 100 Base T surge protec tion let through as a percent age of an applied 6 kV 1 2 us 500 a 8 20 uS test lt 5 Telephone line surge protec ton et through as Per e of an oe 6 kV 1 2 us 500a 8 20 uS test lt 1 Noise Filter normal and common mode EMI RFI suppression Audible Noise at 1 m 3 ft Operating Temperature max lt 45 dBA ENVIRONMENTAL 0 to 40 C 32 to 104 F Storage Temperature 15 to 45 C 5 to 113 F Operating Storage Humidity 95 Non Condensing Operating Elevation 0 to 3 000m 0 to 10 000 ft Storage Elevation Size Net DXWXH 0 to 15 000m 0 to 50 000 ft PHYSICAL 24 0 x 17 3 x 3 5 610 x 440 x 89 mm Weight Net 110 9 Ibs 50 4 Kgs Size Shipping DXWXH 39 4 x 23 6 x 9 0 1
22. ot disposed of properly Refer to local codes for proper disposal requirements or return the battery to the supplier Although battery system voltages are only 36VDC and 72VDC the battery system can still present a risk of electrical shock These batteries produce sufficient current to burn wire or tools very rapidly producing molten metal Observe these precautions when replacing the batteries 1 Remove watches rings or other metal objects 2 Use hand tools with insulated handles 3 Wear protective eye gear goggles rubber gloves and boots 4 Do not lay tools or other metal parts on top of batteries 5 Disconnect the charging source prior to connecting or disco nnecting the battery terminals 6 Determine if the battery is inadvertently grounded If the bat tery is remove the source of the grounding Contact with any part of a grounded battery can result in an electrical shock The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance 15 CAUTION Replace batteries with the same number and type as originally installed in the UPS These batteries have pressure operated vents These UPSs contain sealed non spillable maintenance free lead acid batteries Model SU 2000Li Battery Qty Rating 6 12V7 2Ah CSB Part GP 1272 F2 Panasonic Part LC R127 2 Yuasa Part NP 7 2 12 BATTERY REPLACEMENT PROCEDURE PLEASE READ THE CAUTIONS AND WARNINGS BEFORE ATTEM
23. p to turn the UPS Off When the UPS is On press and hold the On Off Test button for four beeps then release the button The UPS will perform a 5 second Self Test REAR PANEL 6 7 8 DHH A U U Le gt CAAA 120V Model 12 7 11 10 6 The RS232 Communications Interface Port is for UPS monitoring and control The USB Communications Interface Port is for UPS monitoring and control The RJ11 REPO Remote Emergency Power Off Portis for UPS control The option slot is for option cards The External Battery Connector is for connecting External Battery Packs The output circuit breaker will trip in the event the load exceeds the UPS s power rating The Battery Backup output power receptacles The output receptacles are electrically wired into two segments to support the Load Shedding Function The locking receptacle does not support the Load Shedding Function NOTE The locking recptacle is not on all models 8 The input circuit breaker will trip in the event the load exceeds the UPS s power rating 9 The input power cord 120V models 10 The dipswitch is for setting the Inverter On Battery output voltage 11 The External Ground Stud is for connecting an external ground wire 12 The R J11 R J45 modular connectors are used for 10 100 Base T Network single line Phone Fax Modem
24. s off the UPS s output receptacles only Changes output voltage for bat tery mode operation Enabled the UPS will be powered off and remain off until the UPS is reset 11 YEAR Si UR GE INDUSTRY LEADING WARRANTY The most trusted name in power protection For a period of 11 years from the date of your purchase of any SurgeX product SurgeX warrants the product against defects in materials used by SurgeX or workmanship performed by SurgeX a Covered Product SurgeX s obligations with respect to a Covered Product are to provide at no charge all labor and parts either new or rebuilt as determined in SurgeX s sole discretion necessary for the repair of the Covered Product If SurgeX in its sole discretion determines that a Covered Product is not repairable SurgeX will replace the Covered Product with a product of like kind quality and functionality In order to obtain the services under this Limited Warranty you are responsible for delivering the Covered Product at your sole cost to SurgeX and for providing SurgeX with a copy of the dealer s dated bill of sale as evidence of the date of purchase of the product This Limited Warranty is only valid for consumers in the United States and Canada THIS ELEVEN YEAR WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY SURGEX WITH RESPECT TO THE PRODUCT ALL IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT
25. s removed or the UPS s self protection circuit shuts the UPS down If the UPS shuts down because of an Overload condition in the battery mode the UPS must perform an Inverter function or a Self Test to clear the Overload Alarm UPS FAULT When the UPS detects a hardware fault the Fault LED will illuminate and the UPS will sound a constant alarm The fault condition in some instances may be reset by turning the UPS off and then on 13 5 TROUBLESHOOTING Symptom Possible Cause What To Do UPS will not turn on On Off Test button not Press and release the On Off pushed Test button to start UPS UPS operates in InputAC circuit breakeris Reset circuit breaker by battery mode only tripped pressing the plunger back in even though there If the AC circuit breaker trips is normal AC after UPS starts up reduce present the load on the UPS illuminated internal fault LED is illuminated correct the service wiring The AC normal The UPS is being Disconnect the computer LED is illuminated controlled via its cable from the UPS and press but there is no out communications port the On button If UPS works put normally the software has control of the UPS UPS does not The batteries may be weak Charge the batteries for 8 provide expected runtime service life is still less than expected the batteries may need to be replaced even though the Weak Bad Battery LED is not illuminated Weak Bad Battery Loose connections at t
26. the battery module in the same position as the original batteries Verify proper polarity Re install the battery jumper wires on the new batt eries Verify proper polarity Reconnect the battery negative black wire Verify proper polarity Reconnect the battery positive red wire Slide the battery module into the UPS Verify proper polarity Reconnect the battery connectors red and black NOTE Some sparking might occur this is normal 27 Re install the battery retaining bracket Re install the two retaining screws for the battery retaining bracket Re install the front panel on the UPS Re install the front panel retaining screws Properly dispose of the old batteries at an appropriate recycling facility or return them to the supplier in the packing material for the new batteries The UPS is now ready for the normal operation NOTE If the UPS has a Weak Bad Battery Alarm after replacing the batteries the user must initiate a self test to clear the Weak Bad Battery Alarm To initiate a self test see section 4 SELF TEST 17 7 OBTAINING SERVICE IF THE UPS REQUIRES SERVICE 1 Use the TROUBLESHOOTING section to eliminate obvious causes 2 Verify there are no circuit breakers tripped Atripped circuit breaker is the most common problem 3 Call your dealer for assistance If you cannot reach your dealer or if they cannot resolve the problem call or fax the Technical Support department
27. ust ensure that the combined sum of the AC leakage current does not exceed 3 5mA CAUTION To reduce the risk of electrical shock in conditions where the load equipment grounding cannot be verified disconnect the UPS from the AC wall outlet before installing a computer interface cable Reconnect the power cord only after all signaling connections are made WARNING This Uninterruptible Power Supply contains potentially hazardous voltages Do not attempt to disassemble the UPS beyond the battery replacement procedure This UPS contains no user ser viceable parts Repairs and Battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY WARNING Risk of Electrical Shock Hazardous live parts inside these power supplies are energized from the battery even when the AC input is disconnected CAUTION To de energize the outputs of the UPS 1 Ifthe UPS is on press and release the On Off Test button 2 Disconnect the UPS from the AC wall outlet 3 Tode energize the UPS completely disconnect the battery 2 NOTICE This equipment has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Sub part J of Part 15 of FCC Rules and the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference of the Canadian Depart ment of Communications These limits are designed to provide reasonable protection against such interference in a r
28. y LED 90 gt 90 to approximately 109 load red yellow LED will be yellow and illuminated when there is approximately 90 of the rated capacity to indicate that unit is near full capacity The LED will turn red at 110 load capacity to indicate an Overload condi tion The Battery Capacity Bar Graph Battery mode only operates as follows LED 90 gt 90 battery capacity red yellow LED will be yellow and illuminated until the battery s capacity drops below 80 ca pacity and then it will extinguish LED 70 gt 70 battery capacity green yellow LED will be yellow and illuminated until the battery s capacity drops below 60 ca pacity and then it will extinguish LED 50 gt 50 battery capacity green yellow LED will be yellow and illuminated until the battery s capacity drops below 40 ca pacity and then it will extinguish LED 30 gt 30 battery capacity green yellow LED will be yellow and illuminated until the battery s capacity drops below 30 ca pacity and then it will extinguish LED 10 gt 30 battery capacity green red yellow LED will be yel low and illuminated until the unit issues a Low Battery Warning Alarm and then it will turn red to indicate a Low Battery Warning The Multi Function On Off Test Button functions as follows When the UPS is Off press and release the On Off Test button after one beep to turn the UPS On When the UPS is On press and release the On Off Test Button after one bee
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