Home

Sun Fire V480 Server Administration Guide

1. ___ Media door zl rr g al l 128 Sun Fire V480 Server Administration Guide February 2002 4 Insert the system key into the system control switch and turn the system control switch to the Normal or Diagnostics position See System Control Switch on page 18 for information about each system control switch setting Diagnostics position Normal position ARS Power button g AA 5 Press the Power button that is below the system control switch to power on the system Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the system configuration number of CPUs memory modules PCI cards and the level of power on self test POST and OpenBoot Diagnostics tests being performed Chapter 7 Configuring Devices 129 6 Turn the system control switch to the Locked position This prevents anyone from accidentally powering off the system Locked position 7 Remove the system key from the system control switch and keep it in a secure place What Next To power off the system complete this task a How to Power Off the System on page 130 How to Power Off the System Before You Begin Applications running on the Solaris operating environment can be adversely affected by a poorly executed system shutdown Make sur
2. Manually unconfiguring a single CPU causes the entire CPU Memory board to be unconfigured including both CPUs and all memory residing on the board You can determine full physical device paths by typing The show devs command lists the system devices and displays the full path name of each device You can display a list of current device aliases by typing ok devalias Chapter 9 Configuring System Firmware 169 You can also create your own device alias for a physical device by typing ok devalias alias name physical device path where alias name is the alias that you want to assign and physical device path is the full physical device path for the device Note If you manually unconfigure a device alias using asr disable and then assign a different alias to the device the device remains unconfigured even though the device alias has changed 2 To cause the parameter change to take effect type ok reset all The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power button What Next To reconfigure a device manually complete this task a How to Reconfigure a Device Manually on page 170 How to Reconfigure a Device Manually You can use the OpenBoot asr enable command to reconfigure any device that you previously unconfigured with asr disable 170 Sun Fire V480 Server Administration
3. About Diagnostics and the Boot Process on page 84 About Isolating Faults in the System on page 106 About Monitoring the System on page 108 About Exercising the System on page 112 Reference for OpenBoot Diagnostics Test Descriptions on page 116 Reference for Decoding I2C Diagnostic Test Messages on page 118 Reference for Terms in Diagnostic Output on page 121 If you only want instructions for using diagnostic tools skip this chapter and turn to Part Three of this manual There you can find chapters that tell you how to isolate failed parts Chapter 10 monitor the system Chapter 11 and exercise the system Chapter 12 79 About the Diagnostic Tools Sun provides a wide spectrum of diagnostic tools for use with the Sun Fire V480 server These tools range from the formal like Sun s comprehensive Validation Test Suite SunVTS to the informal like log files that may contain clues helpful in narrowing down the possible sources of a problem The diagnostic tool spectrum also ranges from standalone software packages to firmware based power on self tests POST to hardware LEDs that tell you when the power supplies are operating Some diagnostic tools enable you to examine many computers from a single console others do not Some diagnostic tools stress the system by running tests in parallel while other tools run sequential tests enabling the machine to continue its normal functions
4. CHAPTER 5 System Administration Software This chapter provides an introduction to system administration software tools supported on the Sun Fire V480 system The following information is covered in this chapter About System Administration Software beginning on page 68 About Multipathing Software beginning on page 69 About Volume Management Software beginning on page 70 About Sun Cluster Software beginning on page 74 About Communicating With the System beginning on page 75 67 68 About System Administration Software A number of software based administration tools are available to help you configure your system for performance and availability monitor and manage your system and identify hardware problems These administration tools include Multipathing software m Volume management software m Sun Cluster software The following table provides a summary of each tool with a pointer to additional information TABLE 5 1 System Administration Tool Summary For More Tool Description Information Multipathing Multipathing software is used to define and control See page 69 software alternate redundant physical paths to I O devices If the active path to a device becomes unavailable the software can automatically switch to an alternate path to maintain availability Volume Volume management applications such as Solstice See page 70 management DiskSuite and VERITAS Volume Manager
5. bbc 1 0 ebus 1 flashprom 0 0 i2c 1 2e i2c 1 30 ide 6 networkQ 1 network 2 pmc 1 300700 rsc control 1 3062f8 Reference for OpenBoot Diagnostics Test Descriptions This section describes the OpenBoot Diagnostics tests and commands available to you For background information about these tests see Stage Two OpenBoot Diagnostics Tests on page 90 TABLE 6 10 OpenBoot Diagnostics Menu Tests What It Does Tests the registers of the Fibre Channel Arbitrated Loop FC AL subsystem With diag level set to max verifies each disk can be written to and with test args set to media performs more extensive disk tests Tests all writable registers in the Boot Bus Controller Also verifies that at least one system processor has Boot Bus access Tests the PCI configuration registers DMA control registers and EBus mode registers Also tests DMA controller functions Performs a checksum test on the Boot PROM Tests segments 0 4 of the PC environmental monitoring subsystem which includes various temperature and other sensors located throughout the system Same as above for segment 5 of the LC environmental monitoring subsystem Tests the on board IDE controller and IDE bus subsystem that controls the DVD drive Tests the on board Ethernet logic running internal loopback tests Can also run external loopback tests but only if you install a loopback connector not provided Same as above for the ot
6. safety agency compliance 224 schematic view of Sun Fire V480 system illustration 82 SCSI parity protection 27 SCSI devices diagnosing problems in 96 SEAM Sun Enterprise Authentication Mechanism 114 serial port about 51 connecting to 139 server installation 5 to 7 server media kit contents of 7 service access specifications 224 shipping what you should receive 4 show devs command 156 169 show devs command OpenBoot 98 showrev command Solaris 105 shutdown 130 shutdown command Solaris 57 133 software revision displaying with showrev 105 Solaris commands fsck 58 halt 57 133 init 57 133 prtconf 100 prtdiag 100 prtfru 103 psrinfo 104 showrev 105 shutdown 57 133 sync 57 uadmin 57 133 specifications 221 to 224 agency compliance 224 clearance 224 electrical 222 environmental 223 physical 222 service access 224 standby power RSC and 108 status LEDs environmental fault indicators 24 Index 240 Sun Fire V480 Server Administration Guide February 2002 Stop A key sequence 57 stress testing See exercising the system striping of disks 27 73 Sun Enterprise Authentication Mechanism See SEAM Sun Fire V480 server described 12 to 14 Sun Management Center tracking systems informally with 111 Sun Remote System Control See RSC Sun Validation and Test Suite See SunVTS SunVTS checking if installed 210 exercising the system with 113 206 suspending t
7. AN de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Batterie au lithium batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces rempla ables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Attention sur les cartes CPU Sun une Bloc batterie Attention Les unit s Sun Fire V480 AN contiennent une batterie tanche au plomb produits nerg tiques portatifs n TLC02V50 Il existe un risque d explosion si ce bloc batterie est manipul de fa on erron e ou mal mis en place Ne remplacez ce bloc que par un bloc batterie Sun Microsystems du m me type Ne le d montez pas et n essayez pas de le recharger hors du syst me Ne faites pas br ler la batterie mais mettez la au rebut conform ment aux r glementations locales en vigueur Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la mati re Cl
8. Continue with your parts removal and installation as needed Chapter 7 Configuring Devices 131 How to Get to the ok Prompt Before You Begin This procedure provides several ways of reaching the ok prompt The methods are not equally desirable For details about when to use each method see a About the ok Prompt on page 55 Note Dropping the Sun Fire V480 system to the ok prompt suspends all application and operating environment software After you issue firmware commands and run firmware based tests from the ok prompt the system may not be able simply to resume where it left off If at all possible back up system data before starting this procedure Also halt all applications and warn users of the impending loss of service For information about the appropriate backup and shutdown procedures see Solaris system administration documentation What to Do 1 Decide which method you need to use to reach the ok prompt See About the ok Prompt on page 55 for details 132 Sun Fire V480 Server Administration Guide February 2002 2 Refer to TABLE 7 1 for instructions TABLE7 1 Ways of Accessing the ok Prompt Access Method What to Do Graceful halt e From a shell or command tool window issue an appropriate command for example the shutdown init halt and uadmin command as described in Solaris system administration documentation L1 a or Break From a Sun keyboard hold down the Stop and a keys
9. During testing SunVTS logs all status and error messages To view these click the Log button or select Log Files from the Reports menu This opens a log window from which you can choose to view the following logs m Information Detailed versions of all the status and error messages that appear in the Test Messages area a Test Error Detailed error messages from individual tests m VTS Kernel Error Error messages pertaining to SunVTS software itself You should look here if SunVTS appears to be acting strangely especially when it starts up Chapter 12 Exercising the System 209 m UNIX Messages var adm messages A file containing messages generated by the operating system and various applications For further information see the SunVTS User s Guide and SunVTS Test Reference Manual that accompany the SunVTS software How to Check Whether SunVTS Software Is Installed Before You Begin SunVTS software consists of optional packages that may or may not have been loaded when your system software was installed To check whether SunVTS software is installed you must access the Sun Fire V480 server from either a console or a remote machine logged in to the Sun Fire V480 server For information about setting up a console or creating a connection with a remote machine see a How to Set Up an Alphanumeric Terminal as the System Console on page 139 a How to Access the System Console via tip Connection on p
10. Info Browser Alarms Modules View Log Applications Hardware Hardware tab Views Views pull down menu Monitor the Sun Fire V480 system using physical and logical views Chapter 11 Monitoring the System 191 a Select Physical View system from the Views pull down menu The physical view lets you interact with photo realistic views of the Sun Fire V480 system as seen from the front left rear and top As you highlight individual hardware components and features status and manufacturing information about each component appears to the right ET FE wos97 14 iinfo Browser Alaris Modules View Log Applications Hardware views system yj Hv Rotate curent view system Front History system Front Photo realistic view front P Value Name ssd 0 Disk Name ottido FRU yes Instance Number 0 Disk Target 1 Soft Errors 0 rate m Information about Highlighted component disk drive disk drive 192 Sun Fire V480 Server Administration Guide February 2002 b Select Logical View system from the Views pull down menu The logical view lets you browse a hierarchy of system components arranged as a tree of nested folders i system C system board A SUNW V480 C cpu unit 0 C cpu unit 2 C memory pci o 9 pci t Ly pci slat o Logical view Selected com
11. s Guide Also see the other documents accompanying your Sun Management Center software 190 Sun Fire V480 Server Administration Guide February 2002 Note Sun Management Center software provides both standalone and browser based console interfaces This procedure assumes you are using the standalone Java technology based console The web browser console interface which differs somewhat in design and capabilities is covered in the Sun Management Center Software User s Guide What to Do On your Sun Fire V480 system install Sun Management Center agent software For instructions see the Sun Management Center Supplement for Workgroup Servers On your Sun Fire V480 system run the setup utility to configure agent software The setup utility is part of the workgroup server supplement For more information see the Sun Management Center Supplement for Workgroup Servers On the Sun Management Center server add the Sun Fire V480 system to an administrative domain You can do this automatically using the Discovery Manager tool or manually by creating an object from the console s Edit menu For specific instructions see the Sun Management Center Software User s Guide On a Sun Management Center console double click the icon representing the Sun Fire V480 system The Details window appears Click the Hardware tab Ei Ww9s97 14 Details Details window PE wys97 14
12. 16 identical DIMMs a Four way interleaving occurs automatically between any two DIMM groups that are configured identically eight identical capacity DIMMs a Two way interleaving occurs automatically in any DIMM group where the DIMM capacities do not match the capacities used in any other group Independent Memory Subsystems Each Sun Fire V480 CPU Memory board contains two independent memory subsystems one per UltraSPARC III CPU Memory controller logic incorporated into the UltraSPARC III CPU allows each CPU to control its own memory subsystem One CPU controls DIMM groups A0 and A1 while the other CPU controls DIMM groups BO and B1 The Sun Fire V480 system uses a shared memory architecture During normal system operations the total system memory is shared by all CPUs in the system However in the event of a CPU failure the two DIMM groups associated with the failed CPU become unavailable to the other CPUs in the system TABLE 3 1 shows the association between the CPUs and their corresponding DIMM groups TABLE 3 1 Association Between CPUs and DIMM Groups Associated Local DIMM CPU Number CPU Memory Slot Groups CPU 0 Slot A AO Al 34 Sun Fire V480 Server Administration Guide February 2002 TABLE 3 1 Association Between CPUs and DIMM Groups Associated Local DIMM CPU Number CPU Memory Slot Groups CPU 2 Slot A BO B1 CPU 1 Slot B AO Al CPU 3 Slot B BO B1 Configuration Rules a DIMMs must be added
13. Al 5 VDC B1 5 VDC A2 Port Data0 B2 Port Datal A3 Port DataO B3 Port Datal A4 Ground B4 Ground Appendix A Connector Pinouts 215 Reference for the Twisted Pair Ethernet Connector The twisted pair Ethernet TPE connector is an RJ 45 connector located on the system centerplane and can be accessed from the back panel The Ethernet interface operates at 10 Mbps 100 Mbps and 1000 Mbps TPE Connector Diagram gt TPE Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 216 Sun Fire V480 Server Administration Guide February 2002 Reference for the RSC Ethernet Connector The Sun Remote System Control RSC Ethernet connector is an RJ 45 connector located on the RSC card and can be accessed from the back panel RSC Ethernet Connector Diagram AAN e AVA zil 8 RSC Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data0 5 Transmit Receive Data2 2 Transmit Receive Data0 6 Transmit Receive Datal 3 Transmit Receive Datal 7 Transmit Receive Data3 4 Transmit Receive Data2 8 Transmit Receive Data3 Appendix A Connector Pinouts 217 Reference for the RSC Modem Connector
14. How to Disable OpenBoot Environmental Monitoring on page 160 How to Disable OpenBoot Environmental Monitoring The OpenBoot environmental monitor is enabled by default whenever the system is operating at the ok prompt However you can determine whether it is enabled or disabled by using the OpenBoot commands env on and env off The commands env on and env of f only affect environmental monitoring at the OpenBoot level They have no effect on the system s environmental monitoring and control capabilities while the operating system is running 160 Sun Fire V480 Server Administration Guide February 2002 Using the Stop A keyboard command to enter the OpenBoot environment immediately disables the OpenBoot environmental monitor If you enter the OpenBoot environment through any other means by halting the operating system by power cycling the system or as a result of a system panic the OpenBoot environmental monitor remains enabled Additionally the OpenBoot environmental monitor will be reenabled after any reset even if you have manually disabled it prior to the reset If you choose to have the OpenBoot environmental monitor disabled after the reset you must do so by way of the following procedure What to Do To disable OpenBoot environmental monitoring type env off at the ok prompt ok env off Environmental monitor is OFF ok How to Obtain OpenBoot Environmental Status Information You can use
15. Inc a les droits de propri t intellectuels relatants a la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme parquelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Sun Fire Solaris VIS Sun StorEdge Solstice DiskSuite Java SunVTS et le logo Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d au
16. Physical host controller interface pHCI support Sun StorEdge T3 and Sun StorEdge A5x00 support Load balancing Coexistence with Alternate Pathing AP and Dynamic Multipathing DMP For further details about MPxIO see Multiplexed I O MPxIO on page 71 Also consult your Solaris documentation Sun Remote System Control Sun Remote System Control RSC software is a secure server management tool that lets you monitor and control your server over a serial line over a modem or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems The RSC software works with the RSC card on the Sun Fire V480 system PCI riser board The RSC card provides modem and private Ethernet connections to a remote console and a serial connection to a local alphanumeric terminal Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information from a remote console Even if the operating system is down RSC can send an email or pager alert about power failures hardware failures or other important events that may be occurring on your server RSC provides the following features m Remote system monitoring and error reporting including diagnostic output a Remote reboot power on power off and reset functions m Ability to monitor system environmental conditions remotel
17. components are covered in the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD Caution The AC power cords provide a discharge path for static electricity so they must remain plugged in when you install or handle internal components 6 Sun Fire V480 Server Administration Guide February 2002 10 Configure the network interface s The Sun Fire V480 server provides two on board Ethernet interfaces which reside on the system centerplane and conform to the IEEE 802 3z Ethernet standard Two back panel ports with RJ 45 connectors provide access to the on board Ethernet interfaces Each interface configures itself automatically for either 10 Mbps 100 Mbps or 1000 Mbps operation depending on network characteristics A variety of supported Peripheral Component Interconnect PCI cards can provide connections to additional Ethernet or other network types For details about network interface options and configuration procedures see a About the Network Interfaces on page 54 How to Configure the Primary Network Interface on page 150 a How to Configure Additional Network Interfaces on page 152 Note The Sun Remote System Control RSC card Ethernet and modem interfaces are available only after you install the operating system software and the RSC software Consult the Sun Remote System Control RSC User s Guide for more details about
18. for example four 256 Mbyte DIMMs four 512 Mbyte DIMMs or four 1 Gbyte DIMMs Note Each CPU Memory board must be populated with a minimum of eight DIMMs installed in groups AO and BO Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove a DIMM from its antistatic packaging until you are ready to install it on the system board Handle the modules only by their edges Do not touch the components or any metal parts Always wear an antistatic grounding strap when you handle the modules For more information see How to Avoid Electrostatic Discharge on page 126 Chapter 3 Hardware Configuration 33 Memory Interleaving You can maximize the system s memory bandwidth by taking advantage of its memory interleaving capabilities Sun Fire V480 systems support two way four way and eight way memory interleaving In most cases higher interleaving factors result in greater system performance However actual performance results may vary depending on the system application The system s interleaving capabilities are summarized as follows Memory interleaving is limited to memory within the same CPU Memory board Memory is not interleaved across CPU Memory boards a Eight way interleaving occurs automatically when all 16 DIMM slots in a CPU Memory board are filled with identical capacity DIMMs
19. key sequence simultaneously or From a connected alphanumeric terminal press the Break key Externally initiated From the RSC system console type the xir command reset XIR Manual system reset Press the front panel Power button and hold it for five seconds or e From the RSC system console type the reset command How to Attach a Twisted Pair Ethernet Cable Before You Begin Complete the prerequisite installation steps in Chapter 1 m Install the server in the rack following instructions in the Sun Fire V480 Server Setup and Rackmounting Guide What to Do 1 Locate the RJ 45 twisted pair Ethernet TPE connector for the appropriate Ethernet interface the top connector or the bottom connector See Locating Back Panel Features on page 20 For a PCI Ethernet adapter card see the documentation supplied with the card Chapter 7 Configuring Devices 133 2 Connect a Category 5 unshielded twisted pair UTP cable to the appropriate RJ 45 connector You should hear the connector tab click into place The UTP cable length must not exceed 100 meters 328 feet 3 Connect the other end of the cable to the RJ 45 outlet to the appropriate network device You should hear the connector tab click into place Consult your network documentation if you need more information about how to connect to your network What Next If you are installing your system complete the installation procedure Re
20. provide software easy to use online disk storage management for enterprise computing environments Using advanced RAID technology these products ensure high data availability excellent 1 0 performance and simplified administration Sun Cluster Sun Cluster software enables you to interconnect See page 74 software multiple Sun servers so that they work together as a single highly available and scalable system Sun Cluster software delivers high availability through automatic fault detection and recovery and scalability ensuring that mission critical applications and services are always available when needed Sun Fire V480 Server Administration Guide February 2002 About Multipathing Software Multipathing software lets you define and control redundant physical paths to I O devices such as storage devices and network interfaces If the active path to a device becomes unavailable the software can automatically switch to an alternate path to maintain availability This capability is known as automatic failover To take advantage of multipathing capabilities you must configure the server with redundant hardware such as redundant network interfaces or two FC AL host bus adapters connected to the same dual ported storage array For Sun Fire V480 systems three different types of multipathing software are available m Solaris IP Network Multipathing software provides multipathing and load balancing capabilities for IP netw
21. z Remote System Control E Sun Remote System Control RSC Cara 2 severivres Looow C Serwer Status and Control E Show Environmental Status Ea Toggle Locator LED E Open Console E Send Break E sena XIR E Set Boot Mode E Reset Sever E Power on E View Logs E RSC Card Configuration E Help Fan tray LEDs Fan tray status table View or monitor the server s environmental status Fan Tray status Fan Speed RPM FANTRAYOCPUFANO OK FANTRAYO CPUFANT 7 OK 4166 FANTRAYOCPUFAN2 4 OK 4285 FANTRAY1 10 FANO OK 4225 FAN TRAY1 IO FAN OK 4285 c Turn the Sun Fire V480 server s Locator LED on and off Click the representation of the Locator LED see the illustration under Step 5 on page 198 Its state will toggle from off to on and back again each time you click mimicking the condition of the physical Locator LED on the machine s front panel Chapter 11 Monitoring the System 199 200 7 Check system temperatures and other environmental data To do this a Find the navigation panel at the left side of the RSC GUI b Click the Show Environmental Status item under Server Status and Control The Environmental Status window appears un Remote System Control on Leer P CAserverstatusandControt Show Environmental Status E Toggle Locator LED E Open Console E Send Break E Send XIR E Set Boot Mode Reset Sever E Power on Q View Logs EREC Event Lo
22. 15 and FIGURE 2 3 Sun Fire V480 Server Back Panel Features on page 20 for locations of the front panel and back panel LEDs During system startup LEDs are toggled on and off to verify that each one is working correctly The following tables list and describe the LEDs on the front panel system LEDs fan tray LEDs and hard disk drive LEDs 16 Sun Fire V480 Server Administration Guide February 2002 Listed from left to right the system LEDs operate as described in the following table TABLE 2 1 System LEDs Name Description Locator This white LED is lit by Sun Management Center or Sun Remote System Control software or by Solaris command to locate a system Fault This amber LED lights to indicate that the system hardware or software has detected a system fault Power OK This green LED lights when the main power 48 VDC is on The following table describes the fan tray LEDs TABLE 2 2 Fan Tray LEDs Name Description Fan Tray 0 FT 0 This amber LED lights whenever a fault is detected in the CPU fans Fan Tray 1 FT 1 This amber LED lights whenever a fault is detected in the PCI fans The following table describes the disk drive LEDs TABLE 2 3 Hard Disk Drive LEDs Name Description OK to Remove This blue LED lights when it is safe to remove the hard disk drive from the system Fault This amber LED lights whenever the system software detects a fault in the monitored hard disk drive Note that th
23. 161 How to Enable the Watchdog Mechanism and Its Options on page 162 How to Enable ASR on page 163 How to Disable ASR on page 164 How to Obtain ASR Status Information on page 164 How to Redirect the System Console to RSC on page 165 How to Restore the Local System Console on page 166 How to Unconfigure a Device Manually on page 168 How to Reconfigure a Device Manually on page 170 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 159 How to Enable OpenBoot Environmental Monitoring The OpenBoot environmental monitor is enabled by default whenever the system is operating at the ok prompt However you can determine whether it is enabled or disabled by using the OpenBoot commands env on and env off The commands env on and env off only affect environmental monitoring at the OpenBoot level They have no effect on the system s environmental monitoring and control capabilities while the operating system is running What to Do To enable OpenBoot environmental monitoring type env on at the ok prompt ok env on Environmental monitor is ON ok What Next To disable OpenBoot environmental monitoring complete this task a
24. 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 The port is accessible by connecting an RJ 45 serial cable to the back panel serial port connector For your convenience a serial port adapter part number 530 2889 03 is included in your Sun Fire V480 server ship kit This adapter enables you to use a standard RJ 45 serial cable to connect directly from the serial connector on the back panel to a Sun workstation or to any other terminal that is equipped with a DB 25 serial connector For the serial port location see Locating Back Panel Features on page 20 Also see Appendix A Connector Pinouts on page 213 Chapter 3 Hardware Configuration 51 About the USB Ports The system s back panel provides two external Universal Serial Bus USB ports for connection to USB peripheral devices such as Sun Type 6 USB keyboard Sun opto mechanical three button USB mouse Modems Printers Scanners Digital cameras For USB port locations see Locating Back Panel Features on page 20 The USB ports are compliant with the Open Host Controller Interface Open HCI specification for USB Revision 1 0 Both ports support isochronous and asynchronous modes The ports enable data transmission at speeds of 1 5 Mbps and 12 Mbps Note that the USB data transmission speed is significantly faster than that of the standard serial ports which operate at a maximum rate of 4
25. 212 Sun Fire V480 Server Administration Guide February 2002 APPENDIX A Connector Pinouts This appendix gives you reference information about the system s back panel ports and pin assignments Topics covered in this appendix include Reference for the Serial Port Connector on page 214 Reference for the USB Connector on page 215 Reference for the Twisted Pair Ethernet Connector on page 216 Reference for the RSC Ethernet Connector on page 217 Reference for the RSC Modem Connector on page 218 Reference for the RSC Serial Connector on page 219 Reference for the FC AL Port HSSDC Connector on page 220 213 Reference for the Serial Port Connector The serial port connector is an RJ 45 connector that can be accessed from the back panel Serial Port Connector Diagram 1VIHAS Lo I Serial Port Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send 214 Sun Fire V480 Server Administration Guide February 2002 Reference for the USB Connector Two Universal Serial Bus USB connectors are located on the centerplane and can be accessed from the back panel USB Connector Diagram gt gt gt gt P fo a fos w lve W N A N USB Connector Signals Pin Signal Description Pin Signal Description
26. Install and configure Sun Remote System Control RSC software from the Solaris media kit optional Sun RSC software is included on the Computer Systems Supplement CD for your specific Solaris release For installation instructions see the Solaris 8 Sun Hardware Platform Guide provided in the Solaris media kit For information about configuring and using RSC see the Sun Remote System Control RSC User s Guide provided with the RSC software Once you install RSC software you can configure the system to use RSC as the system console For detailed instructions see How to Redirect the System Console to RSC on page 165 Install a local graphics terminal optional After you have installed the Sun Fire V480 system and the Solaris operating environment if you prefer to use a graphics terminal as your system console you can install a graphics card and attach a monitor mouse and keyboard to the server See How to Configure a Local Graphics Terminal as the System Console on page 141 Sun Fire V480 Server Administration Guide February 2002 Part Two Background The five chapters within this part of the Sun Fire V480 Server Administration Guide explain and illustrate in detail the various components of the server s hardware software and firmware Use the chapters as a guided tour through the panels cables cards switches and so forth that make up your server For detailed instructions on how to configure and
27. OpenBoot configuration variables The display includes the current values for these variables as well as the default values For details see How to View and Set OpenBoot Configuration Variables on page 184 For more information about printenv see the printenv man page For a list of some important OpenBoot configuration variables see TABLE 6 2 on page 89 probe scsi and probe scsi all Commands The probe scsi and probe scsi all commands diagnose problems with the SCSI or FC AL devices Caution If you used the halt command or the Stop A key sequence to reach the ok prompt then issuing the probe scsi or probe scsi all command can hang the system Sun Fire V480 Server Administration Guide February 2002 The probe scsi command communicates with all SCSI and FC AL devices connected to on board SCSI and FC AL controllers The probe scsi all command additionally accesses devices connected to any host adapters installed in PCI slots For any SCSI or FC AL device that is connected and active the probe scsi and probe scsi all commands display its loop ID host adapter logical unit number unique World Wide Name WWN and a device description that includes type and manufacturer The following is sample output from the probe scsi command ok probe scsi LiD HA LUN Port WWN Disk description 0 0 O 2100002037cdaaca F F 336704FSUN36G 0726 1 1 O 2100002037a9b64e F 336704FSUN36G 0726 CODE EX
28. PCI Riser PCI riser JTAG Joint Test Access Group An IEEE subcommittee N A standard 1149 1 for scanning system components MAC Media Access Controller Hardware address of a Centerplane device connected to a network MII Media Independent Interface Part of Ethernet Centerplane controller Chapter 6 Diagnostic Tools 121 TABLE 6 13 Abbreviations or Acronyms in Diagnostic Output Continued Term Description Associated FRU s Motherboard Centerplane Centerplane NVRAM IDPROM IDPROM located on PCI riser board OBP Refers to OpenBoot firmware N A PDB Power Distribution Board Power distribution board PMC Power Management Controller PCI riser board POST Power On Self Test N A RIO Multifunction integrated circuit bridging the PCI PCI riser board bus with EBus and USB RTC Real Time Clock PCI riser board RX Receive Communication protocol Centerplane Safari The system interconnect architecture that is the CPU Memory board data and address buses centerplane Schizo System bus to PCI bridge integrated circuit Centerplane Scan A means for monitoring and altering the content N A of ASICs and system components as provided for in the IEEE 1149 1 standard SIO SuperlO integrated circuit Controls the RSC PCI riser UART port and more TX Transmit Communication protocol Centerplane UART Universal Asynchronous Receiver Transmitter Centerplane PCI riser Serial port hardware board RSC card UIE Update ended Interrupt Enable A fu
29. RSC was installed The default path is C Program Files Sun Microsystems Remote System Control Chapter 11 Monitoring the System 197 A login screen appears prompting you to enter the IP address or hostname of the RSC card as well as the RSC username and password that you set up during the configuration process Remote System Control Sun Remote System Control Version 22 4 P Server types Ext 1 Enter or select the Sun TM Remote System Control device name for the server you want to manage Connect to 2 Enter your Sun RSC username and password for the RSC device you have selected consi j Password 4 Reply to the prompts given at the login screen The main screen of the GUI appears 5 Note the main screen s features The left side of the main screen provides help text and navigation controls The right side shows a representation of the Sun Fire V480 server s front panel and system control switch Sun Remote System Control RSC Cart 2 _sewertypes Logout Server Status and Control E View Logs CA RSC Card Configuration E Help Disk drive LEDs Power button Fan Tray LEDs Monitor and control this server Locator LED jormal System Power sy Voltage 4 22 Volts NT ka Navigation and Interactive front help panels panel representation This front panel representation is dynamic you can watch from a remote console and see when
30. Some diagnostic tools function even when power is absent or the machine is out of commission while others require the operating system to be up and running The full palette of tools discussed in this manual is summarized in TABLE 6 1 TABLE 6 1 Summary of Diagnostic Tools Remote Diagnostic Tool Type What It Does Accessibility and Availability Capability LEDs Hardware Indicate status of overall system Accessed from system Local but and particular components chassis Available anytime can be power is available viewed via RSC POST Firmware Tests core components of system Runs automatically on Local but startup Available when the can be operating system is not viewed via running RSC OpenBoot Firmware Tests system components Runs automatically or Local but Diagnostics focusing on peripherals and interactively Available can be 1 0 devices when the operating system viewed via is not running RSC OpenBoot Firmware Display various kinds of system Available when the Local but commands information operating system is not can be running accessed via RSC Solaris Software Display various kinds of system Requires operating system Local but commands information can be accessed via RSC 80 Sun Fire V480 Server Administration Guide February 2002 Diagnostic Tool SunVTS RSC Sun Management Center Hardware Diagnostic Suite TABLE 6 1 Type Software Hardware and Software Software Software Summary of Diagn
31. Sun platforms is t rue Normally if a system fails power on diagnostics then auto boot is ignored and the system does not boot unless an operator boots the system manually This behavior is obviously not acceptable for a degraded boot scenario Therefore the Sun Fire V480 OpenBoot firmware provides a second setting auto boot on error This setting controls whether the system will attempt a degraded boot when a subsystem failure is detected Both the auto boot and auto boot on error switches must be set to true to enable an automatic degraded boot To set the switches type ok setenv auto boot true ok setenv auto boot on error true Note The default setting for auto boot on error is false Therefore the system will not attempt a degraded boot unless you change this setting to true In addition the system will not attempt a degraded boot in response to any fatal non recoverable error even if degraded booting is enabled For examples of fatal non recoverable errors see Error Handling Summary on page 64 Error Handling Summary Error handling during the power on sequence falls into one of the following three cases a If no errors are detected by POST or OpenBoot Diagnostics the system attempts to boot if auto boot is true 64 Sun Fire V480 Server Administration Guide February 2002 a If only non fatal errors are detected by POST or OpenBoot Diagnostics the system attempts to boot if auto boot is true and au
32. Tables System LEDs 17 Fan Tray LEDs 17 Hard Disk Drive LEDs 17 System Control Switch Settings 19 Ethernet LEDs 20 Power Supply LEDs 21 Association Between CPUs and DIMM Groups 34 PCI Bus Characteristics Associated Bridge Chips Centerplane Devices and PCI Slots 36 PCI Riser Board Jumper Functions 41 RSC Card Jumper Functions 43 FC AL Features and Advantages 48 Ethernet PortLEDs 54 Stop Key Command Functions for Systems With Standard Keyboards 61 System Administration Tool Summary 68 Ways of Communicating With the System 75 Summary of Diagnostic Tools 80 OpenBoot Configuration Variables 89 Keywords for the test args OpenBoot Configuration Variable 92 Diagnostic Tool Availability 106 FRU Coverage of Fault Isolating Tools 106 Tables xxi xxii TABLE 6 6 TABLE 6 7 TABLE 6 8 TABLE 6 9 TABLE 6 10 TABLE 6 11 TABLE 6 12 TABLE 6 13 TABLE 7 1 TABLE 7 2 TABLE 11 1 TABLE 11 2 TABLE 12 1 FRUs Not Directly Isolated by Diagnostic Tools 107 What RSC Monitors 109 What Sun Management Center Monitors 110 FRU Coverage of System Exercising Tools 112 OpenBoot Diagnostics Menu Tests 116 OpenBoot Diagnostics Test Menu Commands 117 Sun Fire V480 I2C Bus Devices 118 Abbreviations or Acronyms in Diagnostic Output 121 Ways of Accessing the ok Prompt 133 OpenBoot Configuration Variables That Affect the System Console 147 Using Solaris Information Display Commands 203 Using OpenBoot Information C
33. The Sun Remote System Control RSC modem connector is an RJ 11 connector located on the RSC card and can be accessed from the back panel RSC Modem Connector Diagram RSC Modem Connector Signals Pin Signal Description Pin Signal Description 1 No Connection 3 Tip 2 Ring 4 No Connection 218 Sun Fire V480 Server Administration Guide February 2002 Reference for the RSC Serial Connector The Sun Remote System Control RSC serial connector is an RJ 45 connector located on the RSC card and can be accessed from the back panel RSC Serial Connector Diagram SERIAL 8 RSC Serial Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send Appendix A Connector Pinouts 219 Reference for the FC AL Port HSSDC Connector The Fibre Channel Arbitrated Loop port high speed serial data connector is located on the centerplane and can be accessed from the back panel HSSDC Connector Diagram 8 1 HSSDC Connector Signal Pin Signal Description Pin Signal Description 1 Differential Data Output 5 Optical Output Disable optional 2 Signal Ground optional 6 Differential Data Input 3 Differential Data Output 7 5V Power 10 optional 4 Mode Fault Detection 8 Differential Data Input optional 220 Sun Fire V480 Server Administration Guide Februa
34. Turn the control switch to the Locked position remove the key and keep it in a secure place This prevents anyone from accidentally powering off the system What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see LED Status Indicators on page 16 If your system encounters a problem during system startup and the control switch is in the Normal position try restarting the system in Diagnostics mode to determine the source of the problem Turn the front panel control switch to the Diagnostics position and power cycle the system See a How to Power Off the System on page 130 a About Communicating With the System on page 75 For information about system troubleshooting and diagnostics see Chapter 6 146 Sun Fire V480 Server Administration Guide February 2002 Reference for System Console OpenBoot Variable Settings Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed The table below shows how to set these variables in order to use ttya RSC or a local graphics terminal as the system console TABLE 7 2 OpenBoot Configuration Variables That Affect the System Console Setting for Sending System Console Output to OpenBoot Variable Name Serial Port tt ya RSC Graphics Terminal 2 diag out console false true false output device ttya rsc console screen input
35. VIS Sun StorEdge Solstice DiskSuite Java SunVTS and the Solaris logo are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 Etats Unis Tous droits r serv s Sun Microsystems
36. W watchdog hardware described 26 World Wide Name probe scsi 97 X XIR externally initiated reset 57 133 described 26 manual command 26 Index 241 Index 242 Sun Fire V480 Server Administration Guide February 2002
37. XIR 57 133 described 26 manual command 26 Index 236 Sun Fire V480 Server Administration Guide February 2002 F fan displaying speed of 96 Fan Tray 0 isolating faults in cable 107 Fan Tray 0 LED described 17 Fan Tray 1 LED described 17 fan tray assembly 45 configuration rule 46 illustration 46 LEDs 17 fan tray LED 177 fans See also fan tray assembly monitoring and control 23 fault isolation 106 FRU coverage table 106 procedures for 173 using system LEDs 176 Fault LED described 16 17 disk drive 178 power supply 177 system 177 FC AL see Fibre Channel Arbitrated Loop FC AL Fibre Channel Arbitrated Loop FC AL backplane 48 configuration rules 49 defined 47 diagnosing problems in devices 96 disk drives supported 48 dual loop access 48 features 48 high speed serial data connector HSSDC port 49 host adapters 50 configuration rules 50 isolating faults in cables 107 protocols supported 47 field replaceable unit See FRU flash PROM jumpers 43 frame buffer card 77 front panel illustration 15 LEDs 16 locks 15 Power button 18 system control switch 18 FRU boundaries between 88 coverage of fault isolating tools table 106 coverage of system exercising tools table 112 hardware revision level 103 hierarchical list of 103 manufacturer 103 not isolated by diagnostic tools table 107 part number 103 POST and 88 FRU data contents of IDPROM 103 fsck command S
38. an Alphanumeric Terminal as the System Console 139 How to Configure a Local Graphics Terminal as the System Console 141 How to Initiate a Reconfiguration Boot 144 Reference for System Console OpenBoot Variable Settings 147 8 Configuring Network Interfaces and the Boot Device 149 How to Configure the Primary Network Interface 150 How to Configure Additional Network Interfaces 152 How to Select the Boot Device 155 xiv Sun Fire V480 Server Administration Guide February 2002 10 11 Configuring System Firmware 159 How to Enable OpenBoot Environmental Monitoring 160 How to Disable OpenBoot Environmental Monitoring 160 How to Obtain OpenBoot Environmental Status Information 161 How to Enable the Watchdog Mechanism and Its Options 162 How to Enable ASR 163 How to Disable ASR 164 How to Obtain ASR Status Information 164 How to Redirect the System Console to RSC 165 How to Restore the Local System Console 166 To Restore the Local Console to Your ttya Port 167 To Restore the Local Console to Your Graphics Console 167 How to Unconfigure a Device Manually 168 How to Reconfigure a Device Manually 170 Isolating Failed Parts 173 How to Operate the Locator LED 174 How to Put the Server in Diagnostic Mode 175 How to Isolate Faults Using LEDs 176 How to Isolate Faults Using POST Diagnostics 179 How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests 180 How to View Diagnostic Test Results After the Fact 183 How to View and Se
39. and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the
40. and the Power OK LED stays lit pressing the Power button again will begin a graceful shutdown of the system Stop F Functionality The Stop F functionality is not available on systems with USB keyboards Sun Fire V480 Server Administration Guide February 2002 Stop D Functionality The Stop D Diags key sequence is not supported on systems with USB keyboards However the Stop D functionality can be closely emulated by turning the system control switch to the Diagnostics position For more information see System Control Switch on page 18 About Automatic System Recovery The system provides for automatic system recovery ASR from the following types of hardware component failures CPUs Memory modules PCI buses and cards FC AL subsystem Ethernet interface USB interface Serial interface Automatic system recovery functionality enables the system to resume operation after experiencing certain non fatal hardware faults or failures When ASR is enabled the system s firmware diagnostics automatically detect failed hardware components while an auto configuring capability designed into the OpenBoot firmware enables the system to unconfigure failed components and restore system operation As long as the system is capable of operating without the failed component the ASR features enable the system to reboot automatically without operator intervention During the power on sequence if a faulty component is detected the
41. approximately 88 Ib 39 9 kg Processing power is provided by up to two dual CPU Memory boards Each board incorporates a Two UltraSPARC III Cu 900 MHz processors a 8 Mbytes of local static random access memory SRAM external cache memory per processor a Slots for up to 16 dual inline memory modules DIMMs eight per processor A fully configured system includes a total of four UltraSPARC III CPUs residing on two CPU Memorty boards For more information see About the CPU Memory Boards on page 31 System main memory is provided by up to 32 next generation DIMMs which operate at a 75 MHz clock frequency The system supports 256 Mbyte 512 Mbyte and 1 Gbyte DIMMs Total system memory is shared by all CPUs in the system and ranges from a minimum of 2 Gbytes one CPU Memory board with eight 256 Mbyte DIMMs to a maximum of 32 Gbytes two boards fully populated with 1 Gbyte DIMMs For more information about system memory see About the Memory Modules on page 32 System I O is handled by four separate Peripheral Component Interconnect PCI buses These industry standard buses support all of the system s on board I O controllers in addition to six slots for PCI interface cards Four of the PCI slots operate at a 33 MHz clock rate and two slots operate at either 33 or 66 MHz All slots comply with PCI Local Bus Specification Revision 2 1 For additional details see About the PCI Cards and Buses on page 35 Interna
42. by four LEDs Details of the diagnostic use of LEDs are discussed separately in the section How to Isolate Faults Using LEDs on page 176 TABLE 2 5 lists and describes the Ethernet LEDs on the system s back panel TABLE 2 5 Ethernet LEDs Name Description Ethernet This amber LED lights to indicate that data is either being Activity transmitted or received by the particular port Ethernet Link This green LED lights when a link is established at the Up particular port with its link partner 20 Sun Fire V480 Server Administration Guide February 2002 TABLE 2 6 lists and describes the power supply LEDs on the system s back panel TABLE 2 6 Power Supply LEDs Name Power supply OK to Remove Power supply Fault Power supply DC Present Power supply AC Present Description This blue LED lights when it is safe to remove the power supply from the system This amber LED lights whenever the power supply s internal microcontroller detects a fault in the monitored power supply Note that the Fault LED on the front panel will also be lit when this occurs This green LED lights when the power supply is on and outputting regulated power within specified limits This green LED lights whenever a proper AC voltage source is input to the power supply Also accessible from the back panel are a Inlets for both AC power supplies m Six PCI card slots m One Sun Remote System Control RSC card slot m Si
43. device ttya rsc console keyboard 1 POST output will still be directed to the serial port as POST has no mechanism to direct its output to a graphics terminal 2 If the system detects no local graphics terminal it directs all output to and accepts input from the serial port In addition to the above OpenBoot configuration variables there are other variables that determine whether and what kinds of diagnostic tests run These variables are discussed in Controlling POST Diagnostics on page 88 Chapter 7 Configuring Devices 147 148 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 8 Configuring Network Interfaces and the Boot Device This chapter provides information and instructions that are required to plan and to configure the supported network interfaces Tasks covered in this chapter include a How to Configure the Primary Network Interface on page 150 a How to Configure Additional Network Interfaces on page 152 a How to Select the Boot Device on page 155 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 149 How to Configure the Primary Network Interface Before You Begin You must perform this task m Complete the insta
44. different stages of the boot process TABLE 6 4 summarizes what tools are available to you and when they are available TABLE 6 4 Diagnostic Tool Availability Available Diagnostic Tools Stage Fault Isolation System Monitoring System Exercising Before the operating system LEDs RSC none starts POST OpenBoot commands OpenBoot Diagnostics After the operating system LEDs RSC SunVTS starts Sun Management Center Hardware Diagnostic Solaris info commands Suite OpenBoot commands When the system is down none RSC none and power is not available 106 About Isolating Faults in the System Each of the tools available for fault isolation discloses faults in different field replaceable units FRUs The row headings along the left of TABLE 6 5 list the FRUs in a Sun Fire V480 system The available diagnostic tools are shown in column headings across the top A check mark W in this table indicates that a fault in a particular FRU can be isolated by a particular diagnostic TABLE6 5 FRU Coverage of Fault Isolating Tools LEDs POST OpenBoot Diags CPU Memory Boards IDPROM Y DIMMs DVD Drive Y FC AL Disk Drive Y Centerplane Y Y Sun Fire V480 Server Administration Guide February 2002 TABLE6 5 FRU Coverage of Fault Isolating Tools Continued RSC Card PCI Riser FC AL Disk Backplane Power Supplies Fan Tray 0 CPU Fan Tray 1 I O
45. displayed on the system console if one is attached and are logged in the var adm messages file Front panel Fault LEDs remain lit after an automatic system shutdown to aid in problem diagnosis The monitoring subsystem is also designed to detect fan failures The system features two fan trays which include a total of five individual fans If any fan fails the monitoring subsystem detects the failure and generates an error message and logs it in the var adm messages file lights the appropriate fan tray LED and lights the system Fault LED Chapter 2 System Overview 23 The power subsystem is monitored in a similar fashion Polling the power supply status registers periodically the monitoring subsystem indicates the status of each supply s DC outputs If a power supply problem is detected an error message is displayed on the system console and logged in the var adm messages file Additionally LEDs located on each power supply are illuminated to indicate failures Automatic System Recovery The system provides for automatic system recovery ASR from the following types of hardware component failures CPUs Memory modules PCI buses and cards FC AL subsystem Ethernet interface USB interfaces Serial interface The ASR features allow the system to resume operation after experiencing certain non fatal hardware faults or failures Automatic self test features enable the system to detect failed hardware components and an auto confi
46. for Agency Compliance Specifications The system complies with the following specifications Category Relevant Standards Safety RFI EMI Immunity UL 1950 CB Scheme IEC 950 CSA C22 2 950 from UL TUV EN 60950 47 CFR 15B Class A EN55022 Class A VCCI Class A ICES 003 AS NZ 3548 CNS 13438 EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 Reference for Clearance and Service Access Specifications Minimum clearances needed for servicing the system are as follows Blockage Required Clearance Front blockage only Rear blockage only Front and rear blockage Front clearance Rear clearance 36 in 36 in 36 in 36 in 36 in 224 Sun Fire V480 Server Administration Guide February 2002 APPENDIX C Safety Precautions This appendix includes information that will help you to perform installation and removal tasks safely 225 Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating la
47. four at a time within the same group of DIMM slots every fourth slot belongs to the same DIMM group m Each group used must have four identical DIMMs installed that is all four DIMMs must be from the same manufacturing vendor and must have the same capacity for example four 256 Mbyte DIMMs four 512 Mbyte DIMMs or four 1 Gbyte DIMMs For guidelines and complete instructions on how to install DIMMs in a CPU Memory board see the Sun Fire V480 Server Parts Installation and Removal Guide Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removing DIMMs see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About the PCI Cards and Buses All system communication with storage peripherals and network interface devices is mediated by two Peripheral Component Interconnect PCI bridge chips located on the system s centerplane Each bridge chip manages communication between the system s main interconnect bus and two PCI buses giving the system a total of four separate PCI buses The four PCI buses support up to six PCI interface cards and four centerplane devices TABLE 3 2 describes the PCI bus characteristics and maps each bus to its associated bridge chip integrated devices and PCI card slots All slots comply with PCI Local Bus Specification Revision
48. fuente de alimentaci n del chasis del sistema Bater a de litio una bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Precauci n En las placas de CPU Sun hay Paquete de pilas contienen una pila de plomo sellada Productos de energ a port til n TLCO2V50 Existe riesgo de estallido si el paquete de pilas se maneja sin cuidado o se sustituye de manera indebida Las pilas s lo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems No las desmonte ni intente recargarlas fuera del sistema No arroje las pilas al fuego Des chelas siguiendo el m todo indicado por las disposiciones vigentes Precauci n Las unidades Sun Fire V480 Aviso de cumplimiento con requisitos de laser Los productos Sun que utilizan la tecnologia de laser cumplen con los requisitos de laser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 DVD ROM Precauci n El manejo de los controles los A ajustes o la ejecuci n de procedimientos distintos a los aqu especificados pueden exponer al usuario a radiaciones peligrosas Appendix Normativas de seguridad 233 GOST R Cer
49. graphics console choose one of the following procedures To Restore the Local Console to Your tt ya Port 1 At the system ok prompt type ok setenv input device ttya ok setenv output device ttya ok setenv diag out console false 2 To cause the changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Note To store parameter changes you can also power cycle the system using the front panel Power button To Restore the Local Console to Your Graphics Console 1 At the system ok prompt type ok setenv input device keyboard ok setenv output device screen ok setenv diag out console false 2 To cause the changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Chapter 9 Configuring System Firmware 167 Note To store parameter changes you can also power cycle the system using the front panel Power button What Next You can now issue commands and view system messages on the local console How to Unconfigure a Device Manually To support a degraded boot capability the OpenBoot firmware provides the asr disable command which enables you to unconfigure system devices manually This command marks a specified device as disa
50. have an alphanumeric terminal attached to the Sun Fire V480 system by pressing the Break key If you use this method to reach the ok prompt be aware that issuing certain OpenBoot commands like probe scsi probe scsi all and probe ide may hang the system Externally Initiated Reset XIR Generating an externally initiated reset XIR has the advantage of allowing you to issue the sync command to preserve file systems and produce a dump file of part of the system state for diagnostic purposes Forcing an XIR may be effective in breaking Chapter 4 Network Interfaces and System Firmware 57 the deadlock that is hanging up the system but it also precludes the orderly shutdown of applications and so is not the preferred method of reaching the ok prompt Manual System Reset Reaching the ok prompt by performing a manual system reset should be the method of last resort Doing this results in the loss of all system coherence and state information In particular it resets all OpenBoot configuration variables to their default values so if you have edited these variables your changes will be lost It also corrupts the machine s file systems although the fsck command usually restores them Use this method only if nothing else works n Caution Forcing a manual system reset results in loss of system state data For More Information For more information about the OpenBoot firmware see m OpenBoot 4 x Command Reference Manual A
51. installed on the Sun server To do this type uname r The system responds with a release number 2 Do one of the following depending on the number displayed m If the number displayed by the uname r command is 5 0 or higher The server software shipped with an appropriate entry for hardwire in the etc remote file If you have reason to suspect this file was altered and the hardwire entry modified or deleted check the entry against the example given in CODE EXAMPLE 7 1 and edit it as needed hardwire dv dev term b br 9600 el1 C S Q U D ie S 0e D CODE EXAMPLE 7 1 Entry for hardwire in etc remote Recent System Software Note If you intend to use the Sun server s serial port A rather than serial port B edit this entry by replacing dev term b with dev term a m If the number displayed by the uname r command is less than 5 0 Check the etc remote file and add the entry shown in CODE EXAMPLE 7 2 if it does not already exist hardwire dv dev ttyb br 9600 el C S Q U D ie 0e D CODE EXAMPLE 7 2 Entry for hardwire in etc remote Older System Software Note If you intend to use the Sun server s serial port A rather than serial port B edit this entry by replacing dev ttyb with dev ttya Chapter 7 Configuring Devices 137 What Next The etc remote file is now properly configured Continue establishing a tip connection to the Sun Fire V4
52. of the system s capabilities However in many cases you must prepare the operating system prior to the hot plug event by performing certain system administration tasks The power supplies require no such preparation and are called hot swappable components These components can be removed or inserted at any time without preparing the operating system in advance While all hot swappable components are hot pluggable not every hot pluggable component is hot swappable Each component is discussed in more detail in the sections that follow Not discussed here are any devices that you may attach to the USB port which are generally hot pluggable Caution The RSC card is not a hot pluggable component Before installing or removing an RSC card you must power off the system and disconnect all AC power cords Power Supplies Sun Fire V480 power supplies are hot swappable they can be removed or inserted at any time without prior software preparation Keep in mind that a power supply is hot swappable only as long as it is part of a redundant power configuration a system configured with both power supplies in working condition Logically you cannot hot swap a power supply if it is the only one in the system that still works Unlike other hot pluggable devices you can install or remove a power supply while the system is operating at the ok prompt when the blue OK to Remove LED is lit For additional information see Abo
53. or reset will immediately disable the OpenBoot environmental monitor If you want the OpenBoot PROM environmental monitor enabled you must reenable it prior to rebooting the system If you enter the OpenBoot environment through any other means by halting the operating system by power cycling the system or as a result of a system panic the OpenBoot environmental monitor will remain enabled Automatic System Shutdown If the OpenBoot environmental monitor detects a critical overtemperature condition it will initiate an automatic system shutdown sequence In this case a warning similar to the following is generated to the system console WARNING SYSTEM POWERING DOWN IN 30 SECONDS Press Ctrl C to cancel shutdown sequence and return to ok prompt If necessary you can type Ctrl C to abort the automatic shutdown and return to the system ok prompt otherwise after the 30 seconds expire the system will power off automatically Note Typing Ctrl C to abort an impending shutdown also has the effect of disabling the OpenBoot environmental monitor This gives you enough time to replace the component responsible for the critical condition without triggering another automatic shutdown sequence After replacing the faulty component you must type the env on command to reinstate OpenBoot environmental monitoring Chapter 4 Network Interfaces and System Firmware 59 immediately replace the component responsible for the c
54. page 128 How to Power Off the System on page 130 How to Get to the ok Prompt on page 132 How to Attach a Twisted Pair Ethernet Cable on page 133 How to Access the System Console via tip Connection on page 134 How to Modify the etc remote File on page 136 How to Verify Serial Port Settings on page 138 How to Set Up an Alphanumeric Terminal as the System Console on page 139 How to Configure a Local Graphics Terminal as the System Console on page 141 How to Initiate a Reconfiguration Boot on page 144 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 125 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system Before You Begin Complete this task a How to Power Off the System on page 130 If you are servicing any internal components see the Sun Fire V480 Server Parts Installation and Removal Guide for detailed instructions You must have the following items m Antistatic wrist or foot strap m Antistatic mat What to Do Caution Printed circuit boards and hard disk drives contain electronic components t
55. particular menu item There are several other commands available to you from the obdiag gt prompt For descriptions of these commands see TABLE 6 11 in Reference for OpenBoot Diagnostics Test Descriptions on page 116 You can obtain a summary of this same information by typing help at the obdiag gt prompt Chapter6 Diagnostic Tools 93 94 From the ok Prompt The test and test a11 Commands You can also run OpenBoot Diagnostics tests directly from the ok prompt To do this type the test command followed by the full hardware path of the device or set of devices to be tested For example ok test pci x y SUNW qlc 2 Note Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V480 system To customize an individual test you can use test args as follows ok test usb l 3 test args verbose debug This affects only the current test without changing the value of the test args OpenBoot configuration variable You can test all the devices in the device tree with the test all command ok test all If you specify a path argument to test a11 then only the specified device and its children are tested The following example shows the command to test the USB bus and all devices with self tests that are connected to the USB bus ok test all pci 9 700000 usb 1 3 Sun Fire V480 Server Administrat
56. receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada ICES 003 Class B Notice Avis NMB 003 Classe B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada VCCI TT vi 232 AVCCI DT JIA AVCCOORRRHIJ Y AFV VBEOAT Ta IL 2 DAA Rt WAC CEDEX PHROHADKRIET DREJ FURA eK E EB He Lh VCCD D PERES lt IA A RELATE Ai Co COR EAR CHATS CERES eS EE ZT EE HOEFT COBRIIHMEA SAH YTS ok ERINA TENDEN ET 23A B VCCI DT PIABVCCI DER ME MHAI VAF V a BEUTI a MER 25 ABRAM CT CHSOMMICI FRO
57. sample output from the probe ide command ok probe ide Device 0 Primary Master Removable ATAPI Model TOSHIBA DVD ROM SD C2512 Device 1 Primary Slave Not Present CODE EXAMPLE 6 5 probe ide Command Output show devs Command The show devs command lists the hardware device paths for each device in the firmware device tree CODE EXAMPLE 6 6 shows some sample output edited for brevity pci 9 600000 pci 9 700000 pci 8 600000 pci 8 700000 memory controller 3 400000 SUNW UltraSPARC III 3 0 memory controller 1 400000 SUNW UltraSPARC III 1 0 virtual memory memory m0 20 pci 9 600000 SUNW qlc 2 pci 9 600000 network l pci 9 600000 SUNW qlc 2 fpe 0 0 pci 9 600000 SUNW qlc 2 fp 0 0 disk CODE EXAMPLE 6 6 show devs Command Output 98 Sun Fire V480 Server Administration Guide February 2002 Stage Three The Operating Environment If a system passes OpenBoot Diagnostics tests it normally attempts to boot its multiuser operating environment For most Sun systems this means the Solaris operating environment Once the server is running in multiuser mode you have recourse to software based diagnostic tools like SunVTS and Sun Management Center These tools can help you with more advanced monitoring exercising and fault isolating capabilities Note If you set the auto boot OpenBoot configuration variable to false the operating system does not boot following completi
58. system console to view messages and issue commands The system console is unique there can be only one per system During initial installation of the Sun Fire V480 system and the Solaris operating environment software you must use the built in serial port tt ya to access the system console After installation you can configure the system console to use different input and output devices See TABLE 5 2 for a summary TABLE 5 2 Ways of Communicating With the System During After Devices Available for Accessing the System Console Installation Installation An alphanumeric terminal attached to serial port A ttya Vv Vv See How to Set Up an Alphanumeric Terminal as the System Console beginning on page 139 A tip line attached to serial port A ttya Y Y See How to Access the System Console via tip Connection beginning on page 134 A local graphics terminal frame buffer card screen etc Y See How to Configure a Local Graphics Terminal as the System Console beginning on page 141 Sun Remote System Control RSC Vv See Sun Remote System Control beginning on page 25 and How to Monitor the System Using RSC beginning on page 195 What the System Console Does While the computer is starting up the system console displays status and error messages generated by firmware based tests After those tests have been run you can enter special commands that affect the firmware and alter the system s behavio
59. the PCI controller or less likely in one of the data paths or components leading to that PCI controller The POST diagnostic can tell you only that the test failed but not why So though the POST may present very precise data about the nature of the test failure any of three different FRUs could be implicated Controlling POST Diagnostics You control POST diagnostics and other aspects of the boot process by setting OpenBoot configuration variables in the IDPROM Changes to OpenBoot configuration variables generally take effect only after the machine is restarted 88 Sun Fire V480 Server Administration Guide February 2002 TABLE 6 2 lists the most important and useful of these variables You can find instructions for changing OpenBoot configuration variables in How to View and Set OpenBoot Configuration Variables on page 184 TABLE 6 2 OpenBoot Configuration Variables OpenBoot Configuration Variable Description and Keywords auto boot diag out console diag level diag script diag switch Determines whether the operating system automatically starts up Default is true e true Operating system automatically starts once firmware tests finish e false System remains at ok prompt until you type boot Determines whether diagnostic messages are displayed via the RSC console Default is false true Display diagnostic messages via the RSC console e false Display diagnostic messages via the serial port
60. to cover the needs of most sites Even so you need to make certain decisions to complete the procedure m On which network or networks do you intend the machine to operate You need to provide specific networking information about the server when you install the Solaris operating environment For background information about network support see About the Network Interfaces on page 54 How do you want to use and configure the machine s internal disks For background information about the internal disks see About the Internal Disk Drives on page 50 a What software do you intend to load Software included in the Solaris media kit or other software products may impose certain disk space or disk partitioning requirements Refer to the documentation accompanying this software to determine those requirements Note A minimal Solaris 8 installation requires at least 64 Mbytes of memory and at least 1 7 Gbytes of disk space Once you have answered these questions you are ready to begin the installation Chapter 1 Sun Fire V480 Server Installation 5 AN What to Do If you have completed the procedures in the Sun Fire V480 Server Setup and Rackmounting Guide begin this procedure at Step 7 Verify that you have received all the parts of your system See About the Parts Shipped to You on page 4 Install the system into either a 2 post rack or a 4 post cabinet following all instructions in the Su
61. to reach the ok prompt How you do this depends on the system s condition If possible you should warn users and shut the system down gracefully For information see About the ok Prompt on page 55 Set the auto boot diagnostic configuration variable to false Type ok setenv auto boot false Reset or power cycle the system Invoke the OpenBoot Diagnostics tests Type ok obdiag The obdiag prompt and test menu appear The menu is shown in FIGURE 6 4 on page 93 Optional Set the desired test level The default level of testing is min You may want to perform the most extensive testing possible by setting the diag level diagnostic configuration variable to max obdiag gt setenv diag level max Note If diag level is set to of f OpenBoot firmware returns a passed status for all core tests but performs no testing You can set any diagnostic configuration variable see TABLE 6 2 on page 89 from the obdiag gt prompt in the same way Chapter 10 Isolating Failed Parts 181 6 Enter the appropriate command and numbers for the tests you want to run For example to run all available OpenBoot Diagnostics tests type obdiag gt test all To run a particular test type obdiag gt test where represents the number of the desired test For a list of OpenBoot Diagnostics test commands see Interactive OpenBoot Diagnostics Commands on page 93 The numb
62. to the server component The server component maintains a large database of status information for a wide range of Sun platforms This database is updated frequently and includes information about boards tapes power supplies and disks as well as operating system parameters like load resource usage and disk space You can create alarm thresholds and be notified when these are exceeded The monitor components present the collected data to you in a standard format Sun Management Center software provides both a standalone Java application and a Web browser based interface The Java interface affords physical and logical views of the system for highly intuitable monitoring 110 Sun Fire V480 Server Administration Guide February 2002 Other Sun Management Center Features Sun Management Center software provides you with additional tools in the form of an informal tracking mechanism and an optional add on diagnostics suite In a heterogeneous computing environment the product can interoperate with management utilities made by other companies Informal Tracking Sun Management Center agent software must be loaded on any system you want to monitor However the product lets you informally track a supported platform even when the agent software has not been installed on it In this case you do not have full monitoring capability but you can add the system to your browser have Sun Management Center periodically check whether it is up and run
63. tt ya or a graphics terminal Determines the level or type of diagnostics executed Default is min e of No testing e min Only basic tests are run e max More extensive tests may be run depending on the device Determines which devices are tested by OpenBoot Diagnostics Default is normal none No devices are tested e normal On board centerplane based devices that have self tests are tested a11 AII devices that have self tests are tested Toggles the system in and out of diagnostic mode Default is false e true Diagnostic mode POST diagnostics and OpenBoot Diagnostics tests may run e false Default mode Do not run POST or OpenBoot Diagnostics tests Chapter6 Diagnostic Tools 89 TABLE 6 2 OpenBoot Configuration Variables Continued OpenBoot Configuration Variable post trigger obdiag trigger input device output device Description and Keywords Specifies the class of reset event that causes power on self tests or OpenBoot Diagnostics tests to run These variables can accept single keywords as well as combinations of the first three keywords separated by spaces For details see How to View and Set OpenBoot Configuration Variables on page 184 e error reset A reset caused by certain non recoverable hardware error conditions In general an error reset occurs when a hardware problem corrupts system state data and the machine becomes confused Examples include CPU and system wa
64. variable also available from the ok prompt Tests all devices displayed in the OpenBoot Diagnostics test menu also available from the ok prompt Tests only the device identified by the given menu entry number A similar function is available from the ok prompt See From the ok Prompt The test and test all Commands on page 94 Tests only the devices identified by the given menu entry numbers Tests all devices in the OpenBoot Diagnostics test menu except those identified by the specified menu entry numbers Displays the version last modified date and manufacturer of each self test in the OpenBoot Diagnostics test menu and library Displays selected properties of the devices identified by menu entry numbers The information provided varies according to device type Chapter6 Diagnostic Tools 117 118 Reference for Decoding I C Diagnostic Test Messages TABLE 6 12 describes each I C device in a Sun Fire V480 system and helps you associate each I C address with the proper FRU For more information about I C tests see I2C Bus Device Tests on page 95 TABLE 6 12 Sun Fire V480 I2C Bus Devices Address Associated FRU What the Device Does fru 0 a0 CPU 0 DIMM 0 fru 0 a2 CPU 0 DIMM 1 fru 0 a4 CPU 0 DIMM 2 fru 0 a6 CPU 0 DIMM 3 gt Provides configuration fru 0 a8 CPU 0 DIMM 4 information for CPU 0 DIMMs fru 0 aa CPU 0 DIMM 5 fru 0 ac CPU 0 DIMM 6 fru 0 ae CPU 0 DIMM 7 fru 1 a0 CPU 1 DIMM 0
65. 0 Power supply status LEDs oct bre Power Supply 1 Power Supply 0 PRY FIGURE 2 1 Sun Fire V480 Server Front Panel Features For information about front panel controls and indicators see LED Status Indicators on page 16 Also see the Sun Fire V480 Server Parts Installation and Removal Guide for more detailed information and illustrations Security Lock and Top Panel Lock In addition to the security lock on the system s front panel a top panel lock on the top of the system controls entry to both the PCI access panel and the CPU access panel When the key is in the upright position the media door is unlocked However even if the top panel lock is in the locked position thereby locking both the PCI and CPU access panels you can still unlock the media door security lock and gain access to the disk drives power supplies and Fan Tray 0 If the media door is locked and the power supply access panel is in place you will not be able to gain access to the power supplies disk drives and Fan Tray 0 even if the PCI access panel is unlocked Chapter 2 System Overview 15 Note The same key operates the security lock the system control switch see System Control Switch on page 18 and the top panel lock for the PCI and CPU access panels The standard system is configured with two power supplies which are accessible from the front of the system LED indicators display power status See LED Status Indicators
66. 002 4 Do you intend to run the tests remotely Both Sun Management Center and RSC software enable you to run tests from a remote computer In addition RSC provides a means of redirecting system console output allowing you remotely to view and run tests like POST diagnostics that usually require physical proximity to the serial port on the computer s back panel 5 Will the tool test the suspected source s of the problem Perhaps you already have some idea of what the problem is If so you want to use a diagnostic tool capable of testing the suspected problem sources TABLE 6 5 on page 106 tells you which replaceable hardware parts can be isolated by each fault isolating tool TABLE 6 9 on page 112 tells you which replaceable hardware parts are covered by each system exercising tool 6 Is the problem intermittent or software related If a problem is not caused by a clearly defective hardware component then you may want to use a system exerciser tool rather than a fault isolation tool See Chapter 12 for instructions and About Exercising the System on page 112 for background information Chapter 10 Isolating Failed Parts 187 188 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 1 1 Monitoring the System When something goes wrong with the system diagnostic tools can help you figure out what caused the problem Indeed this is the principal use of most diagnostic tools However this ap
67. 10 Isolating Failed Parts 183 How to View and Set OpenBoot Configuration Variables Switches and diagnostic configuration variables stored in the IDPROM determine how and when power on self test POST diagnostics and OpenBoot Diagnostics tests are performed This section explains how to access and modify OpenBoot configuration variables For a list of important OpenBoot configuration variables see TABLE 6 2 on page 89 Before You Begin Halt the server to reach the ok prompt See a About the ok Prompt on page 55 What to Do To display the current values of all OpenBoot configuration variables use the printenv command The following example shows a short excerpt of this command s output ok printenv Variable Name Value Default Value diag level min min diag switch false false To set or change the value of an OpenBoot configuration variable use the setenv command ok setenv diag level max diag level max 184 Sun Fire V480 Server Administration Guide February 2002 To set OpenBoot configuration variables that accept multiple keywords separate keywords with a space ok setenv post trigger power on reset error reset post trigger power on reset error reset Note The test args variable operates differently from other OpenBoot configuration variables It requires a single argument consisting of a comma separated list of keywords For details see Controlling OpenBoot
68. 104 Jumper pins are located immediately adjacent to the identification number The default jumper positions are indicated on the board by a white outline Pin 1 is marked with an asterisk as shown in FIGURE 3 5 J 2XXX Jumper number E O o ___ Pins x Asterisks indicate pin 1 HCE c GA Shaded region indicates default jumper position FIGURE 3 5 Jumper Identification Guide 40 Sun Fire V480 Server Administration Guide February 2002 PCI Riser Board Jumpers On the PCI riser board are three jumpers two of which affect transactions with the system boot PROM and one of which is reserved for future use FIGURE 3 6 illustrates the locations of these three jumpers FIGURE 3 6 Hardware Jumpers on PCI Riser Board The functions of the PCI riser board jumpers are shown in TABLE 3 3 TABLE 3 3 PCI Riser Board Jumper Functions Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting yuo D OpenBoot flash PROM Optional debug device 1 2 S cx r populating connector in position J1101 _ Reserved for future use Reserved for future use 1 2 1103 LEE 3821 11 _ OpenBoot flash PROM OpenBoot flash PROM 1 2 J104 OC Write enabled Write protected Each jumper on the PCI riser board has two options as described in the following list Chapter 3 Hardware Configuration 41 a J1102 Labeled CS on the PCI riser board this jumper is used to select the
69. 2 1 Chapter 3 Hardware Configuration 35 Note PCI cards in a Sun Fire V480 system are not hot pluggable TABLE 3 2 PCI Bus Characteristics Associated Bridge Chips Centerplane Devices and PCI Slots Clock Rate MHz Bandwidth bits PCI Bridge PCI Bus Voltage V Integrated Devices PCI Slots 0 PCI A 66 MHz None Full length 64 bits slots 0 and 1 3 3V 0 PCI B 33 MHz IDE controller interface to the Full length 64 bits DVD ROM drive slot 2 short 5V slots 3 4 5 1 PCI C 66 MHz FC AL controller None 64 bits Ethernet controller 3 3V 1 PCI D 33 MHz Ethernet controller None 64 bits RIO ASIC USB and EBus 5V interfaces FIGURE 3 2 shows the PCI card slots on the PCI riser board Slot 1 Slot 0 tad 3 FIGURE 3 2 PCI Slots 36 Sun Fire V480 Server Administration Guide February 2002 Configuration Rules Three slots 0 1 2 accept short or long PCI cards while the other three 3 4 5 support only short cards that is cards less than 7 5 inches long 33 MHz slots accept 5V PCI cards 66 MHz slots are keyed as 3 3V only cards All slots accept either 32 or 64 bit PCI cards All slots comply with PCI Local Bus Specification Revision 2 1 Each slot can supply up to 25 watts of power The total power used for all six slots must not exceed 90 watts Compact PCI cPCI cards and SBus cards are not supported A 33 MHz add in card plugged into either of the 66 MHz slots will cause th
70. 2 Sun Fire V480 Server Administration Guide February 2002 3 Connect the monitor s power cord to an AC outlet 4 Connect the keyboard USB cable to any USB port on the back panel Chapter 7 Configuring Devices 143 6 Set OpenBoot configuration variables appropriately From the existing system console type ok setenv diag out console false ok setenv input device keyboard ok setenv output device screen Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system displays at its console For details see Controlling POST Diagnostics on page 88 7 To cause the changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value What Next You can issue system commands and view system messages from your local graphics terminal Continue with your diagnostic or other procedure as needed How to Initiate a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly installed device s In addition if you remove any device and do not install a replacement device prior to rebooting th
71. 240 VAC Refers to total input current required for both AC inlets when operating with dual power supplies or current required for a single AC inlet when operating with a single power supply 222 Sun Fire V480 Server Administration Guide February 2002 Reference for Environmental Specifications The operating and non operating environmental specifications for the system are as follows Parameter Value Operating Temperature 5 C to 35 C 41 F to 95 F IEC 60068 2 1 amp 2 Humidity 20 to 80 RH noncondensing 27 C wet bulb IEC 60068 2 3 amp 56 Altitude 0 to 3000 meters 0 to 10 000 feet IEC 60068 2 13 Vibration random Deskside 0002 G Hz 5 500 Hz random Rackmounted z axis only 0001 G Hz 5 150 Hz 12db octave slope 150 500 Hz Shock Deskside 4g peak 11 milliseconds half sine pulse Rackmounted 3g peak 11 milliseconds half sine pulse IEC 60068 2 27 Non Operating Temperature Humidity Altitude Vibration Deskside Rackmounted Shock Deskside Rackmounted Handling Drops Threshold Impact 20 C to 60 C 4 F to 140 F IEC 60068 2 1 amp 2 95 RH noncondensing IEC 60068 2 3 amp 56 0 to 12 000 meters 0 to 40 000 feet IEC 60068 2 13 002 G Hz 5 500 Hz random 001 G Hz 5 150 Hz 12db octave slope 150 500 Hz 15g peak 11 milliseconds half sine pulse 10g peak 11 milliseconds half sine pulse IEC 60068 2 27 25 mm 1 m s Appendix B System Specifications 223 Reference
72. 56 ways to access 57 132 OK to Remove LED disk drive 178 power supply 177 OpenBoot commands env 96 dangers of 56 printenv 96 probe ide 98 probe scsi and probe scsi all 96 show devs 98 OpenBoot configuration parameters boot device 155 OpenBoot configuration variables displaying with printenv 96 purpose of 85 88 table of 89 OpenBoot Diagnostics tests 91 controlling 91 descriptions of table 116 error messages interpreting 95 hardware device paths in 94 interactive menu 93 purpose and coverage of 91 running from the ok prompt 94 test command 94 test all command 94 OpenBoot firmware 125 149 156 159 173 190 205 defined 84 OpenBoot variable settings 147 operating environment software installing 7 suspending 56 output device variable 90 overtemperature condition determining with prtdiag 102 determining with RSC 200 P parity 27 73 138 139 parts checklist of 4 patches installed determining with showrev 105 PCI Peripheral Component Interconnect card frame buffer card 141 PCI buses 12 parity protection 27 PCI card device name 156 169 PCI riser board jumper functions 41 PCI riser board jumpers 40 to 42 physical specifications 222 physical view Sun Management Center 110 pkgadd utility 211 pkginfo command 207 210 POST 80 controlling 88 criteria for passing 85 defined 85 error messages interpreting 87 how to run 179 limitations of message display 90 pur
73. 60 8 Kbaud The USB ports are accessible by connecting a USB cable to either back panel USB connector The connectors at each end of a USB cable are different so you cannot connect them incorrectly One connector plugs in to the system or USB hub the other plugs in to the peripheral device Up to 126 USB devices can be connected to the bus simultaneously through the use of USB hubs The Universal Serial Bus provides power for smaller USB devices such as modems Larger USB devices such as scanners require their own power source Both USB ports support hot plugging You can connect and disconnect the USB cable and peripheral devices while the system is running without affecting system operations However you can only perform USB hot plug operations while the operating system is running USB hot plug operations are not supported when the system ok prompt is displayed 52 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 4 Network Interfaces and System Firmware This chapter describes the networking options of the system and provides background information about the system s firmware Information covered in this chapter includes About the Network Interfaces on page 54 About Redundant Network Interfaces on page 55 About the ok Prompt on page 55 About OpenBoot Environmental Monitoring on page 58 About OpenBoot Emergency Procedures on page 60 About Automatic System Recovery on
74. 635 Part 1000 must be Caution The workplace dependent noise 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements Power Cord Connection Caution Sun products are designed to work AN with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Not all power cords have the same grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Caution Your Sun product is shipped with a The following caution applies only to devices with a Standby power switch functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Caution The power switch of this product Lithium Battery board and RSC card con
75. 80 server s system console See How to Access the System Console via tip Connection on page 134 How to Verify Serial Port Settings This procedure lets you verify the baud rate and other serial port settings used by the Sun Fire V480 server to communicate with attached serial port devices Before You Begin You must be logged in to the Sun Fire V480 server and the server must be running Solaris operating environment software What to Do 1 Open a shell tool window 2 Type eeprom grep ttya mode 3 Look for the following output ttya mode 9600 8 n 1 This line indicates that the Sun Fire V480 server s serial port is configured for 9600 baud 8 bits No parity 1 stop bit No handshake protocol 138 Sun Fire V480 Server Administration Guide February 2002 2 What Next For more information about serial port settings see the eeprom man page For instructions on setting the ttya mode OpenBoot configuration variable see How to View and Set OpenBoot Configuration Variables on page 184 How to Set Up an Alphanumeric Terminal as the System Console Before You Begin To perform initial installation of the system you need to attach an alphanumeric ASCII terminal to the server Alternatively you can create a tip connection from another Sun system For instructions see How to Access the System Console via tip Connection on page 134 After initial installation of Solaris operat
76. ABLE 6 2 on page 89 also affect OpenBoot Diagnostics tests Notably you can determine OpenBoot Diagnostics testing level or suppress testing entirely by appropriately setting the diag level variable Chapter6 Diagnostic Tools 91 92 In addition the OpenBoot Diagnostics tests use a special variable called test args that enables you to customize how the tests operate By default test args is set to contain an empty string However you can set test args to one or more of the reserved keywords each of which has a different effect on OpenBoot Diagnostics tests TABLE 6 3 lists the available keywords TABLE6 3 Keywords for the test args OpenBoot Configuration Variable Keyword What It Does bist Invokes built in self test BIST on external and peripheral devices debug Displays all debug messages iopath Verifies bus interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device media accessibility restore Attempts to restore original state of the device if the previous execution of the test failed silent Displays only errors rather than the status of each test subtests Displays main test and each subtest that is called verbose Displays detailed messages of status of all tests callers N Displays backtrace of N callers when an error occurs e callers 0 displays backtrace of all callers before the error errors N Continues executing the test until N errors are encou
77. AC power source and check the power supplies The Locator and Fault LEDs are powered by the system s 5 volt standby power source and remain lit for any fault condition that results in a system shutdown 2 Check the power supply LEDs Each power supply has a set of four LEDs located on the front panel and duplicated on the back panel Their status can tell you the following LED OK to Remove top Fault 2nd from top DC Present 3rd from top AC Present bottom Indicates If lit power supply can safely be removed If lit there is a problem with the power supply or one of its internal fans If off inadequate DC power is being produced by the supply If off AC power is not reaching the supply Action Remove power supply as needed Replace the power supply Remove and reseat the power supply If this does not help replace the supply Check power cord and the outlet to which it connects 3 Check the fan tray LEDs There are two LEDs located behind the media door just under the system control switch One LED on the left is for Fan Tray 0 CPU and one LED on the right is for Fan Tray 1 PCI If either is lit it indicates that the corresponding fan tray needs reseating or replacement Chapter 10 Isolating Failed Parts 177 4 Check the disk drive LEDs There are two sets of three LEDs one for each disk drive These are located behind the media door just to the left of each di
78. AMPLE 6 3 probe scsi Command Output The following is sample output from the probe scsi all command ok probe scsi all pci 9 600000 SUNW qlc 2 LiD HA LUN Port WWN sF Disk description 0 0 0 2100002037cdaaca SEAGATE ST336704FSUN36G 0726 1 1 0 2100002037a9b64e SEAGATE ST336704FSUN36G 0726 pci 8 600000 scsi 1 1 Target 4 Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 pci 8 600000 scsi 1 pci 8 600000 pci 2 SUNW qlc 5 pci 8 600000 pci 2 SUNW qlce4 LiD HA LU Port WWN Disk description 0 0 0 2200002037cdaaca SEAGATE ST336704FSUN36G 0726 L 1 0 2200002037a9b64e SEAGATE ST336704FSUN36G 0726 CODE EXAMPLE 6 4 probe scsi all Command Output Note that the probe scsi all command lists dual ported devices twice This is because these FC AL devices see the q1c 2 entry in CODE EXAMPLE 6 4 can be accessed through two separate controllers the on board loop A controller and the optional loop B controller provided through a PCI card Chapter6 Diagnostic Tools 97 probe ide Command The probe ide command communicates with all Integrated Drive Electronics IDE devices connected to the IDE bus This is the internal system bus for media devices such as the DVD drive Caution If you used the halt command or the Stop A key sequence to reach the ok prompt then issuing the probe ide command can hang the system The following is
79. AS Dynamic Multipathing VERITAS Volume Manager software actively supports multiported disk arrays It automatically recognizes multiple I O paths to a particular disk device within an array Called Dynamic Multipathing DMP this capability provides increased reliability by providing a path failover mechanism If one connection to a disk is lost VERITAS Volume Manager continues to access the data over the remaining 70 Sun Fire V480 Server Administration Guide February 2002 connections This multipathing capability also provides greater I O throughput by automatically balancing the I O load uniformly across multiple I O paths to each disk device Multiplexed I O MPxIO A newer alternative to DMP that is also supported by the Sun Fire V480 server is multiplexed I O MPxIO Beginning with Solaris 8 MPxIO is fully integrated within the Solaris operating environment s core I O framework MPxIO enables you more effectively to represent and manage devices that are accessible through multiple 1 0 controller interfaces within a single instance of the Solaris operating environment The MPxIO architecture a Helps protect against I O outages due to I O controller failures Should one I O controller fail MPxIO automatically switches to an alternate controller m Increases I O performance by load balancing across multiple I O channels Both Sun StorEdge T3 and Sun StorEdge A5x00 storage arrays are supported by MPxIO on a Sun Fire V480 serv
80. Boot 4 x Command Reference Manual in the OpenBoot Collection AnswerBook for your specific Solaris release If you want to specify a network interface other than an on board Ethernet interface as the default boot device you can determine the full path name of each interface by typing ok show devs The show devs command lists the system devices and displays the full path name of each PCI device 156 Sun Fire V480 Server Administration Guide February 2002 What Next For more information about using the OpenBoot firmware see m OpenBoot 4 x Command Reference Manual in the OpenBoot Collection AnswerBook for your specific Solaris release Chapter 8 Configuring Network Interfaces and the Boot Device 157 158 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 9 Configuring System Firmware This chapter describes OpenBoot firmware commands and configuration variables available for configuring the following aspects of Sun Fire V480 system behavior m OpenBoot environmental monitoring a Automatic system recovery ASR In addition this chapter provides information about keyboard commands and alternative methods for performing OpenBoot emergency procedures Tasks covered in this chapter include How to Enable OpenBoot Environmental Monitoring on page 160 How to Disable OpenBoot Environmental Monitoring on page 160 How to Obtain OpenBoot Environmental Status Information on page
81. Configuration Rule a The minimum system configuration requires a complete set of two working fan trays Fan Tray 0 for the CPUs and Fan Tray 1 for the FC AL drives and PCI cards Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removing fan tray assemblies see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD 46 Sun Fire V480 Server Administration Guide February 2002 About FC AL Technology Fibre Channel FC is a high performance serial interconnect standard designed for bidirectional point to point communication among servers storage systems workstations switches and hubs Fibre Channel Arbitrated Loop FC AL is an important enhancement to the FC standard developed specifically to meet the needs of storage system interconnects Employing a simple loop topology FC AL can support both simple configurations and complex arrangements of hubs switches servers and storage systems FC AL devices employ a high performance serial interface which supports multiple standard protocols such as Small Computer Systems Interface SCSI and Asynchronous Transfer Mode ATM By supporting these standard protocols FC AL preserves any investment in legacy systems firmware applications and software The unique features of FC AL provide m
82. Diagnostics Tests on page 91 What Next Changes to OpenBoot configuration variables usually take effect upon the next reboot Reference for Choosing a Fault Isolation Tool This section helps you choose the right tool to isolate a failed part in a Sun Fire V480 system Consider the following questions when selecting a tool 1 Have you checked the LEDs Certain system components have built in LEDs that can alert you when that component requires replacement For detailed instructions see How to Isolate Faults Using LEDs on page 176 2 Is the power out If there is a power outage backup power from the RSC card may enable you to check the status of some components See About Monitoring the System on page 108 3 Does the system boot m If the system cannot boot you have to run firmware based diagnostics that do not depend on the operating system Chapter 10 Isolating Failed Parts 185 a If the system can boot you should use a more comprehensive tool The typical fault isolation process is illustrated in FIGURE 10 1 Replace part Consider running system exerciser Run POST POST failure Run OBDiag Replace part OBDiag no failure A yes no Disk Software failure problem FIGURE 10 1 Choosing a Tool to Isolate Hardware Faults Software or disk problem Check disks 186 Sun Fire V480 Server Administration Guide February 2
83. Guide February 2002 What to Do 1 At the system ok prompt type ok asr enable device identifier where the device identifier is one of the following m Any full physical device path as reported by the OpenBoot show devs command a Any valid device alias as reported by the OpenBoot devalias command a Any device identifier from the following table Note The device identifiers are not case sensitive you can type them as uppercase or lowercase characters Device Identifiers Devices cpu0 cpul CPU 0 CPU 3 cpu All CPUs cpu0 bank0 cpu0 bank1 cpu0 bank2 cpu0 bank3 cpu3 bank0 cpu3 bank1 cpu3 bank2 cpu3 bank3 cpu0 bank cpul bank cpu3 bank gptwo slotA gptwo slotB gptwo slotC gptwo slotD gptwo slot ob net0 ob net1 ob fcal pci slot0 pci slotl pci slot5 pci slot peix hba8 hba9 hba Memory banks 0 3 for each CPU All memory banks for each CPU CPU Memory board slots A D All CPU Memory board slots On board Ethernet controllers On board FC AL controller PCI slots 0 5 All PCI slots All on board PCI devices on board Ethernet FC AL and all PCI slots PCI bridge chips 0 and 1 respectively All PCI bridge chips All devices Chapter 9 Configuring System Firmware 171 172 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 10 Isolating Failed Parts The most important use of diagnostic tools is to isolate a failed har
84. In addition to the FRUs listed in TABLE 6 5 there are several minor replaceable system components mostly cables that cannot directly be isolated by any system diagnostic For the most part you determine when these components are faulty by eliminating other possibilities These FRUs are listed in TABLE 6 6 TABLE6 6 FRUs Not Directly Isolated by Diagnostic Tools FRU FC AL power cable FC AL signal cable Fan Tray 0 power cable Power distribution board Removable media bay board and cable assembly System control switch cable Notes If OpenBoot Diagnostics tests indicate a disk problem but replacing the disk does not fix the problem you should suspect the FC AL signal and power cables are either defective or improperly connected If the system is powered on and the fan does not spin or if the Power OK LED does not come on but the system is up and running you should suspect this cable Any power issue that cannot be traced to the power supplies should lead you to suspect the power distribution board Particular scenarios include e The system will not power on but the power supply LEDs indicate DC Present e System is running but RSC indicates a missing power supply If OpenBoot Diagnostics tests indicate a problem with the CD DVD drive but replacing the drive does not fix the problem you should suspect this assembly is either defective or improperly connected If the system control switch and Power button ap
85. It turns out these messages are not quite so inscrutable once you understand the boot process These kinds of messages are discussed later It is important to understand that almost all of the firmware based diagnostics can be disabled so as to minimize the amount of time it takes the server to come up In the following discussion assume that the system is attempting to boot in diagnostic mode during which the firmware based tests run The section How to Put the Server in Diagnostic Mode on page 175 provides instructions for ensuring that your server runs diagnostics when starting up Stage One OpenBoot Firmware and POST Every Sun Fire V480 server includes a chip holding about 2 Mbytes of firmware based code This chip is called the Boot PROM After you turn on system power the first thing the system does is execute code that resides in the Boot PROM This code which is referred to as the OpenBoot firmware is a small scale operating system unto itself However unlike a traditional operating system that can run multiple applications for multiple simultaneous users OpenBoot firmware runs in single user mode and is designed solely to configure boot and test the system thereby ensuring that the hardware is sufficiently healthy to run its normal operating environment Sun Fire V480 Server Administration Guide February 2002 When system power is turned on the OpenBoot firmware begins running directly out of the Boot PROM
86. Qe SUN microsystems Sun Fire V480 Server Administration Guide Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A 650 960 1300 Part No 816 0904 10 February 2002 Revision A Send comments about this document to docfeedback sun com Copyright 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in the product that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Sun Fire Solaris
87. RAMRY LET EUX ERUR ee a EE A EB WA VCC ORCE VIA ha Ri CS COREL RER CHE T2 EI L eHMNELTUETA DREBEMNIVAPCTV EV a ISERE LUTES NA Ee SERRES Se ZCTTEMHOET WRB Ichi TEU MORVNELTS ES Sun Fire V480 Server Administration Guide February 2002 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance RATE 2 EF RNERRE m gt HE EAE eA AFF ESERIA iB gt TARIST gt 2 FAS SRE RRNA Regulatory Compliance Statements vii viii Sun Fire V480 Server Administration Guide February 2002 Contents Preface xxv Part One Installation 1 1 Sun Fire V480 Server Installation 3 About the Parts Shipped to You 4 How to Install the Sun Fire V480 Server 5 Part Two Background 9 2 System Overview 11 About the Sun Fire V480 Server 12 Locating Front Panel Features 15 Security Lock and Top Panel Lock 15 LED Status Indicators 16 Power Button 18 System Control Switch 18 Locating Back Panel Features 20 About Reliability Availability and Serviceability Features 22 Hot Pluggable and Hot Swappable Components 22 1 1 Power Supply Redundancy 23 Environmental Monitoring and Control 23 Automatic System Recovery 24 MPxIO 25 Sun Remote System Control 25 Hardware Watchdog Mechanism and XIR 26 Dual Loop Enabled FC AL Subsystem 26 Support for RAID Storage Configurations 27 Error Correction and Parity Checking 27 3 Hardware Co
88. Sun Fire V480 Server Administration Guide February 2002 CHAPTER 3 Hardware Configuration This chapter provides hardware configuration information for the Sun Fire V480 server The following topics are covered in this chapter About Hot Pluggable and Hot Swappable Components on page 30 About the CPU Memory Boards on page 31 About the Memory Modules on page 32 About the PCI Cards and Buses on page 35 About the Sun Remote System Control Card on page 38 About Hardware Jumpers on page 40 About the Power Supplies on page 43 About the Fan Trays on page 45 About FC AL Technology on page 47 About the FC AL Backplane on page 48 About the FC AL Host Adapters on page 50 About the Internal Disk Drives on page 50 About the HSSDC FC AL Port on page 49 About the USB Ports on page 52 For configuration information about network interfaces see How to Configure the Primary Network Interface on page 150 How to Configure Additional Network Interfaces on page 152 29 30 About Hot Pluggable and Hot Swappable Components In a Sun Fire V480 system the FC AL disk drives are hot pluggable components and the power supplies are hot swappable No other component of the system is either hot pluggable or hot swappable Hot pluggable components are those that you can install or remove while the system is running without affecting the rest
89. Sun Microsystems sun4u Sun Fire V480 System clock frequency 150 MHz Memory size 4096 Megabytes CPUs Run E CPU CPU Brd CPU MHz B Impl Mask A 0 900 8 0 US IITI 2 1 A 2 900 8 0 US III 2 1 Memory Configuration Logical Logical Logical MC Bank Bank Bank DIMM Interleav Interleaved Brd ID num size Status Size Factor with A 0 0 512MB no_status 256MB 8 way 0 A 0 1 512MB no_status 256MB 8 way 0 A 0 2 512MB no_status 256MB 8 way 0 A 0 3 512MB no_status 256MB 8 way 0 A 2 0 512MB no_status 256MB 8 way 0 A 2 1 512MB no_status 256MB 8 way 0 A 2 2 512MB no_status 256MB 8 way 0 A 2 3 512MB no_status 256MB 8 way 0 10 Cards Bus Max IO Port Bus Freq Bus Dev Type ID Side Slot MHz Freq Func State Name Model PCI 8 B 3 33 33 3 0 ok TECH SOURCE gfxp GFXP PCI 8 B 5 33 33 Baf ok SUNW hme pci108e 1001 SUNW qsi CODE EXAMPLE 6 8 prtdiag Command Output Chapter 6 Diagnostic Tools 101 In addition to that information prt diag with the verbose option v also reports on front panel status disk status fan status power supplies hardware revisions and system temperatures System Temperatures Celsius Device Temperature Status CPUO 59 OK CPU2 64 OK DBPO 22 OK CODE EXAMPLE 6 9 prtdiag Verbose Output In the event of an overtemperature condition prt diag reports an error in the Status column System Temperatures Celsius Device Temp
90. To cause the changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Note To store parameter changes you can also power cycle the system using the front panel Power button 4 To connect to the system concole in the RSC window type rsc gt console Note To reverse the RSC console redirection manually and temporarily by resetting IDPROM variables follow the instructions in About OpenBoot Emergency Procedures on page 60 Otherwise follow the RSC console exit steps in the section How to Restore the Local System Console on page 166 What Next For instructions on how to use RSC see m Sun Remote System Control RSC User s Guide provided with the RSC software How to Restore the Local System Console Perform this procedure if your system is configured to use Sun Remote System Control RSC as the system console and you need to redirect the system console to a local graphics console alphanumeric terminal or an established t ip connection For more information about RSC see a About the Sun Remote System Control Card on page 38 m Sun Remote System Control RSC User s Guide 166 Sun Fire V480 Server Administration Guide February 2002 What to Do Depending on whether you want to restore the local system console to your local ttya port or to your local
91. To do this a Find the navigation panel at the left side of the RSC GUI b Click the Open Console item under Server Status and Control A Console window appears c From the Console window press the Return key to reach the system console output Remote System Control E Sun Remote System Control Open Console icon ens Basen h akita Console EE System Console window E Power d A View Logs REC cars He ynceted to AN EE O E Help Escape character is 4 akita console login Note If you have not set OpenBoot configuration variables properly no console output will appear For instructions see How to Redirect the System Console to RSC on page 165 9 Optional Change email alert configuration You have already set up email alerts from the RSC configuration script However you can change this configuration by performing the following operations from the Navigation panel on the left side of the RSC GUI a Double click the Alert Settings item under RSC Card Configuration The Alerts dialog box appears b Select the Email tab c Click the Send RSC alerts by E mail box Chapter 11 Monitoring the System 201 d Edit the required fields To have RSC send email alerts you must supply the IP address of an SMTP mail server and an email address Remote System Control T Sun Remote System Control 1 Ca i LEE Bon E He
92. V480 system with Solaris operating environment software is capable of operating at different run levels A synopsis of run levels follows for a full description see the Solaris system administration documentation Most of the time you operate a Sun Fire V480 system at run level 2 or run level 3 which are multiuser states with access to full system and network resources Occasionally you may operate the system at run level 1 which is a single user administrative state However the most basic state is run level 0 At this state it is safe to turn off power to the system When a Sun Fire V480 system is at run level 0 the ok prompt appears This prompt indicates that the OpenBoot firmware is in control of the system There are a number of scenarios in which this can happen m The system comes up under OpenBoot firmware control before the operating environment software is installed or whenever the auto boot OpenBoot configuration variable is set to false m The system transitions to run level 0 in an orderly way when the operating environment software is halted Chapter 4 Network Interfaces and System Firmware 55 56 m The system reverts to OpenBoot firmware control when the operating environment software crashes a During the boot process there is a serious hardware problem that prevents the operating environment software from running and the system reverts to OpenBoot firmware control m A serious hardware problem develops wh
93. aces will know the system as sunrise and sunrise 1 while networks connected to the PCI based ce2 interface will know the system as sunrise 2 sunrise cat etc hostname ce0 sunrise sunrise cat etc hostname cel sunrise l sunrise cat etc hostname ce2 sunrise 2 Create an entry in the etc hosts file for each active network interface An entry consists of the IP address and the host name for each interface The following example shows an etc hosts file with entries for the three network interfaces used as examples in this procedure sunrise cat etc hosts Internet host table 12720021 localhost 129 144 10 57 sunrise loghost 129 144 14 26 sunrise 1 129 144 11 83 sunrise 2 7 Manually plumb and enable each new interface using the ifconfig command For example for the interface ce2 type sunrise ifconfig ce2 plumb up For more information see the ifconfig 1M man page Sun Fire V480 Server Administration Guide February 2002 What Next After completing this procedure any new network interfaces are ready for operation However in order for other network devices to communicate with the system through the new interface the IP address and host name for each new interface must be entered into the namespace on the network name server For information about setting up a network name service consult m Solaris Naming Configuration Guide for your specific Solaris release T
94. administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions Chapters included in Part Two are Chapter 2 System Overview Chapter 3 Hardware Configuration Chapter 4 Network Interfaces and System Firmware Chapter 5 System Administration Software Chapter 6 Diagnostic Tools CHAPTER 2 system Overview This chapter introduces you to the Sun Fire V480 server and describes some of its features The following information is covered in this chapter About the Sun Fire V480 Server on page 12 Locating Front Panel Features on page 15 Locating Back Panel Features on page 20 LED Status Indicators on page 16 About Reliability Availability and Serviceability Features on page 22 11 About the Sun Fire V480 Server The Sun Fire V480 system is a high performance shared memory symmetric multiprocessing server that supports up to four UltraSPARC III processors The UltraSPARC III processor implements the SPARC V9 Instruction Set Architecture ISA and the Visual Instruction Set VIS extensions that accelerate multimedia networking encryption and Java processing The system which is mountable in a 4 post or 2 post rack measures 8 75 inches 5 rack units RU high 17 6 inches wide and without its plastic bezel 24 inches deep 22 225 cm x 44 7 cm x 60 96 cm The system weighs
95. age 134 What to Do 1 Type the following pkginfo 1 SUNWvts SUNWvtsx SUNWvtsmn a If SunVTS software is loaded information about the packages is displayed 210 Sun Fire V480 Server Administration Guide February 2002 a If SunVTS software is not loaded you see an error message for each missing package ERROR information for SUNWvts was not found ERROR information for SUNWvtsx was not found The pertinent packages are as follows Package Contents SUNWvts Contains the SunVTS kernel user interface and 32 bit binary tests SUNWvtsx Provides SunVTS 64 bit binary tests and kernel SUNWvt smn Contains the SunVTS man pages If necessary load any missing packages Use the pkgadd utility to load the SUNWvts package and the appropriate support packages onto your system from the Software Supplement for the Solaris 8 10 01 Operating Environment CD Note that opt SUNWvts is the default directory for installing SunVTS software Load SunVTS patches if appropriate Patches to SunVTS software are made available periodically on the SunSolve Web site These patches provide enhancements and bug fixes In some cases there are tests that will not run properly unless the patches are installed What Next For installation information refer to the SunVTS User s Guide the appropriate Solaris documentation and the pkgadd reference manual man page Chapter 12 Exercising the System 211
96. ailed information about the product see the Sun Management Center Software User s Guide Obtaining the Latest Information For the latest information about this product go to the Sun Management Center Web site http www sun com sunmanagementcenter About Exercising the System It is relatively easy to detect when a system component fails outright However when a system has an intermittent problem or seems to be behaving strangely a software tool that stresses or exercises the computer s many subsystems can help disclose the source of the emerging problem and prevent long periods of reduced functionality or system downtime Sun provides two tools for exercising Sun Fire V480 systems m Sun Validation Test Suite GunVTS a Hardware Diagnostic Suite TABLE 6 9 shows the FRUs that each system exercising tool is capable of isolating Note that individual tools do not necessarily test all the components or paths of a particular FRU TABLE 6 9 FRU Coverage of System Exercising Tools Hardware Diagnostic Suite CPU Memory Boards IDPROM DIMMs DVD Drive FC AL Disk Drive KINISS Centerplane 112 Sun Fire V480 Server Administration Guide February 2002 TABLE 6 9 FRU Coverage of System Exercising Tools Continued Hardware Diagnostic Suite RSC Card PCI Riser FC AL Disk Backplane Exercising the System Using SunVTS Software SunVTS is a software suite th
97. and graphics based interfaces This procedure assumes you are using the graphical user interface GUI on a system running the Common Desktop Environment CDE For instructions on using the ASCII based TTY interface see the SunVTS User s Guide SunVTS software can be run in several modes This procedure assumes you are using the default Functional mode For a synopsis of the modes see m Exercising the System Using SunVTS Software on page 113 This procedure also assumes the Sun Fire V480 server is headless that is it is not equipped with a graphics display In this case you access the SunVTS GUI by logging in remotely from a machine that has a graphics display For a description of other ways to access SunVTS such as by tip or telnet interfaces see the SunVTS User s Guide Finally this procedure describes how to run SunVTS tests in general Individual tests may presume the presence of specific hardware or may require specific drivers cables or loopback connectors For information about test options and prerequisites see m SunVTS Test Reference Manual 206 Sun Fire V480 Server Administration Guide February 2002 What to Do Log in as superuser to a system with a graphics display The display system should be one with a frame buffer and monitor capable of displaying bitmapped graphics such as those produced by the SunVTS GUI Enable remote display On the display system type usr openwin bin xho
98. annot boot its operating environment software What to Do 1 If necessary halt the system to reach the ok prompt How you do this depends on the system s condition If possible you should warn users and shut the system down gracefully For information see About the ok Prompt on page 55 2 Decide what kind of system information you want to display For more information see Other OpenBoot Commands on page 96 3 Type the appropriate command at a console prompt See TABLE 11 2 TABLE 11 2 Using OpenBoot Information Commands Command to Type What It Displays env Fan speeds currents voltages and temperatures printenv OpenBoot configuration variable defaults and settings probe scsi Target address unit number device type and manufacturer name probe scsi all of active SCSI IDE and FC AL devices probe ide show devs Hardware device paths of all devices in the system configuration 204 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 12 Exercising the System Sometimes a server exhibits a problem that cannot be isolated definitively to a particular hardware or software component In such cases it may be useful to run a diagnostic utility that stresses the system by continuously running a comprehensive battery of tests Sun provides two such utilities that you can use with the Sun Fire V480 server m SunVTS Sun Validation Test Suite a Hardware Diagnostic Suite Hardware Dia
99. any advantages over other data transfer technologies For additional information about FC AL technology visit the Fibre Channel Association Web site at www fibrechannel com Chapter 3 Hardware Configuration 47 The following table lists the features and advantages of FC AL technology TABLE 3 5 FC AL Features and Advantages FC AL Features Supports 100 Mbyte per second data transfer rate 200 Mbytes per second with dual porting Capable of addressing up to 127 devices per loop controlled by a single controller Provides for reliability availability and serviceability RAS features such as hot pluggable and dual ported disks redundant data paths and multiple host connections Supports standard protocols Implements a simple serial protocol over copper or fiber cable Supports redundant array of independent disks RAID Advantages High throughput meets the demands of current generation high performance processors and disks High connectivity controlled by one device allows flexible and simpler configurations RAS features provide improved fault tolerance and data availability Migration to FC AL produces small or no impact on software and firmware Configurations that use serial connections are less complex because of the reduced number of cables per connection RAID support enhances data availability 1 The 127 supported devices include the FC AL controller required to support each arbitrat
100. apter card See the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD for installation instructions Configuration Rules m The Sun Fire V480 server does not support all FC AL host adapter cards Contact your Sun sales or support engineer for a list of supported cards a For best performance install 66 MHz FC AL host adapter cards in a 66 MHz PCI slot slot 0 or 1 if available See About the PCI Cards and Buses on page 35 Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removing a PCI FC AL host adapter card see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About the Internal Disk Drives The Sun Fire V480 system includes two internal low profile 1 0 inch 2 54 cm FC AL disk drives attached to a backplane The system also includes an external FC AL port see the section About the HSSDC FC AL Port on page 49 Internal disks are available in storage capacities of 36 or 73 Gbytes with a rotation speed of 10 000 RPM The maximum internal storage capacity is 146 Gbytes using two 73 Gbyte disks with larger capacities possible as disk storage capacities continue to grow 50 Sun Fire V480 Server Administration Guide February 2002 Sun Fire V480 disk drives are dual port
101. ass 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 DVD ROM Attention L utilisation de contr les de A r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses Appendix C Conformit aux normes de s curit 231 Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos personales y da os al equipo Siga las Precauci n Existe el riesgo de lesiones instrucciones contacto Las superficies est n calientes y Precauci n Superficie caliente Evite el pueden causar da os personales si se tocan Pre
102. assis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap P Bare metal area Note Make sure that the wrist strap is in direct contact with the metal on the chassis 4 Detach both ends of the strap after you have completed the installation or service procedure What Next To power on the system complete this task a How to Power On the System on page 128 Chapter 7 Configuring Devices 127 How to Power On the System Before You Begin Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see How to Initiate a Reconfiguration Boot on page 144 Caution Never move the system when the system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that all access panels are properly installed What to Do 1 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the ASCII terminal or local graphics terminal if present 3 Open the media door Use the system key to unlock the media door
103. at bus to operate at 33 MHz You can improve overall system availability by installing redundant network or storage interfaces on separate PCI buses For additional information see About Multipathing Software on page 69 Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removing PCI cards see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD Chapter 3 Hardware Configuration 37 About the Sun Remote System Control Card The Sun Remote System Control RSC card enables access monitoring and control of the Sun Fire V480 server from a remote location It is a fully independent processor card with its own resident firmware power on self test POST diagnostics and real time operating system FIGURE 3 3 Sun Remote System Control RSC Card The RSC card features modem serial and Ethernet interfaces that provide simultaneous access to the Sun Fire V480 server for multiple RSC software users RSC software users are provided secure access to the system s Solaris and OpenBoot console functions and have full control over power on self test POST and OpenBoot Diagnostics 38 Sun Fire V480 Server Administration Guide February 2002 The RSC card runs independently of the host server and operates off of 5 volt standby power from the system s power
104. at performs system and subsystem stress testing You can view and control a SunVTS session over a network Using a remote machine you can view the progress of a testing session change testing options and control all testing features of another machine on the network You can run SunVTS software in three different test modes a Connection mode SunVTS software verifies the presence of device controllers on all subsystems This typically takes no more than a few minutes and is a good way to sanity check system connections a Functional mode SunVTS software exercises only the specific subsystems you choose This is the default mode m Auto Config mode SunVTS software automatically detects all subsystems and exercises them in one of two ways Confidence testing SunVTS software performs one pass of tests on all subsystems and then stops For typical system configurations this requires one or two hours Comprehensive testing SunVTS software exhaustively and repeatedly tests all subsystems for up to 24 hours Since SunVTS software can run many tests in parallel and consume many system resources you should take care when using it on a production system If you are stress testing a system using SunVTS software s Comprehensive test mode you should not run anything else on that system at the same time The Sun Fire V480 server to be tested must be up and running if you want to use SunVTS software since it relies on t
105. ations 223 Reference for Agency Compliance Specifications 224 Reference for Clearance and Service Access Specifications 224 Safety Precautions 225 Index 235 Contents xvii xviii Sun Fire V480 Server Administration Guide February 2002 GURE 2 1 GURE 2 2 GURE 2 3 GURE 2 4 GURE 3 1 GURE 3 2 GURE 3 3 GURE 3 4 GURE 3 5 GURE 3 6 GURE 3 7 GURE 3 8 GURE 3 9 GURE 6 1 GURE 6 2 GURE 6 3 GURE 6 4 GURE 10 1 Figures Sun Fire V480 Server Front Panel Features 15 Four Position System Control Switch in Locked Position 18 Sun Fire V480 Server Back Panel Features 20 Back Panel External Ports 21 Memory Module Groups AO A1 BO B1 33 PCI Slots 36 Sun Remote System Control RSC Card 38 RSC Card Ports 39 Jumper Identification Guide 40 Hardware Jumpers on PCI Riser Board 41 Hardware Jumpers on RSC Card 42 Power Supply Locations 44 Fan Trays 46 Simplified Schematic View of a Sun Fire V480 System 82 Boot PROM and IDPROM 85 POST Diagnostic Running Across FRUs 88 OpenBoot Diagnostics Interactive Test Menu 93 Choosing a Tool to Isolate Hardware Faults 186 Figures xix xx Sun Fire V480 Server Administration Guide February 2002 TABLE 2 1 TABLE 2 2 TABLE 2 3 TABLE 2 4 TABLE 2 5 TABLE 2 6 TABLE 3 1 TABLE 3 2 TABLE 3 3 TABLE 3 4 TABLE 3 5 TABLE 4 1 TABLE 4 2 TABLE 5 1 TABLE 5 2 TABLE 6 1 TABLE 6 2 TABLE 6 3 TABLE 6 4 TABLE 6 5
106. bel m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions i Caution Hot surface Avoid contact Surfaces are hot and may cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system 226 Sun Fire V480 Server Administration Guide February 2002 Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings A of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product level defined in DIN 45
107. bes and provides instructions for Sun Fire V480 server installation Part Two Chapter 2 presents an illustrated overview of the server and a description of the server s reliability availability and serviceability RAS features Chapter 3 describes and illustrates major system hardware Chapter 4 describes the network interfaces and system firmware including OpenBoot environmental monitoring Chapter 5 offers conceptual information not instructions relating to system administration tasks Chapter 6 is a discussion of diagnostic tools Part Three Chapter 7 provides instructions for configuring system devices Chapter 8 provides instructions for configuring network interfaces and the boot drive Chapter 9 provides instructions for configuring system firmware Chapter 10 provides instructions for isolating failed parts Chapter 11 provides instructions for monitoring the system Chapter 12 provides instructions for exercising the system This manual also includes the following reference appendixes Appendix A details connector pinouts Appendix B provides tables of various system specifications Appendix C deals with safety precautions xxiv Sun Fire V480 Server Administration Guide February 2002 Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the followi
108. bled by creating an appropriate status property in the corresponding device tree node By convention the Solaris operating environment will not activate a driver for any device so marked What to Do 1 At the system ok prompt type ok asr disable device identifier where the device identifier is one of the following m Any full physical device path as reported by the OpenBoot show devs command m Any valid device alias as reported by the OpenBoot devalias command a Any device identifier from the following table 168 Sun Fire V480 Server Administration Guide February 2002 Note The device identifiers are not case sensitive you can type them as uppercase or lowercase characters Device Identifiers Devices cpu0 cpul CPU 0 CPU 3 cpu All CPUs cpu0 bank0 cpu0 bank1 cpu0 bank2 cpu0 bank3 cpu3 bank0 cpu3 bank1 cpu3 bank2 cpu3 bank3 cpu0 bank cpul bank cpu3 bank gptwo slotA gptwo slotB gptwo slotC gptwo slotD gptwo slot ob net0 ob net1 ob fcal pci slot0 pci slotl pci slot5 pci slot poi hba8 hba9 hba Memory banks 0 3 for each CPU All memory banks for each CPU CPU Memory board slots A D All CPU Memory board slots On board Ethernet controllers On board FC AL controller PCI slots 0 5 All PCI slots All on board PCI devices on board Ethernet FC AL and all PCI slots PCI bridge chips 0 and 1 respectively All PCI bridge chips All devices
109. boot PROM device In the default position with the shunt covering pins 1 and 2 the system boots the OpenBoot flash PROM on the centerplane In the other position the system boots by way of an optional debug device that populates the connector at location J1101 a J1103 Labeled Hi Lo on the PCI riser board this jumper is reserved for future use a J1104 Labeled WREN on the PCI riser board this jumper controls write permissions for the system boot PROM In the default position with the shunt covering pins 1 and 2 the system boot PROM is write enabled Moving the shunt to the other position prevents updating the PROM RSC Card Jumpers The locations of jumpers on the RSC card are shown in FIGURE 3 7 FIGURE 3 7 Hardware Jumpers on RSC Card 42 Sun Fire V480 Server Administration Guide February 2002 The functions of the RSC card jumpers are shown in TABLE 3 4 TABLE 3 4 RSC Card Jumper Functions Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting 10502 5 Not used Disable mirror 2 3 af 1e J0501 Normal booting Not used 1 2 821 x FRU PROM FRU PROM 1 2 J0403 oo F write enabled write protected Note Do not change the configuration of J0501 and J0502 from the default settings otherwise the RSC card will not boot About the Power Supplies A central power distribution board PDB delivers DC power to all internal system components The syste
110. cauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Seg n el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes simbolos 232 Sun Fire V480 Server Administration Guide February 2002 Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n Para asegurar la fiabilidad de Precauci n De acuerdo con la norma DIN 45 AN 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexion del cable de alimentaci n el ctrica disefiados para trabajar en una red el ctrica mon
111. ce a faulty power supply without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 30 Each power supply has separate status LEDs to provide power and fault status information For additional details see How to Isolate Faults Using LEDs on page 176 44 Sun Fire V480 Server Administration Guide February 2002 Configuration Rule Good practice is to connect each power supply to a separate AC circuit which will enable the system to remain operational if one of the AC circuits fails Consult your local electrical codes for any additional requirements Caution If any power supply fails leave the supply in its bay until you are ready to install a replacement For information about installing power supplies see the Sun Fire V480 Server Parts Installation and Removal Guide gt About the Fan Trays The basic system is equipped with five fans mounted on two fan trays providing front to rear cooling Fan Tray 0 which holds three fans that cool the CPUs and Fan Tray 1 which holds two fans that cool the FC AL drives and PCI cards Fan Tray 0 is accessible from the front of the system while Fan Tray 1 requires that you remove the system s PCI access panel to gain access to it Power supplies are cooled separately each with its own internal fans Caution Fans on a Sun Fire V480 system are not hot pluggable At
112. component is automatically unconfigured and if the system remains capable of functioning without it the boot sequence continues In a running system certain types of failures such as a processor failure can bring the system down If this happens the ASR functionality enables the system to reboot immediately if it is possible for the system to function without the failed component This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly To support such a degraded boot capability the OpenBoot firmware uses the 1275 Client Interface via the device tree to mark a device as either failed or disabled by creating an appropriate status property in the corresponding device tree node By convention the Solaris operating environment will not activate a driver for any subsystem so marked Thus as long as the failed component is electrically dormant that is it will not cause random bus errors or signal noise for example the system can be rebooted automatically and resume operation while a service call is made Chapter 4 Network Interfaces and System Firmware 63 Note ASR is not activated until you enable it See How to Enable ASR on page 163 Auto Boot Options The OpenBoot firmware provides an IDPROM stored setting called auto boot which controls whether the firmware will automatically boot the operating system after each reset The default setting for
113. configuring these interfaces Turn on power to your server See How to Power On the System on page 128 For information about the LED status indicators that appear during power up see LED Status Indicators on page 16 Install and boot the Solaris operating environment software See the installation instructions provided with your Solaris software You should also consult the Solaris 8 Sun Hardware Platform Guide which contains platform specific information about software installation Set any desired OpenBoot PROM configuration options You can control several aspects of system behavior through OpenBoot PROM commands and configuration variables For additional details see Chapter 9 Configuring System Firmware on page 159 Load additional software from the Solaris media kit optional The Solaris media kit sold separately includes several CDs containing software to help you operate configure and administer your server See the documentation provided with the Solaris media kit for a complete listing of included software and detailed installation instructions Load online documentation from the Sun Fire V480 Documentation CD You can copy the CD contents to a local or network disk drive or view the documentation directly from the CD See the installation instructions that accompany the CD in the Sun Fire V480 documentation set Chapter 1 Sun Fire V480 Server Installation 7 8 11 12
114. ction and parity checking for improved data integrity m Easy access to all internal replaceable components m Full in rack serviceability by extending the slides Hot Pluggable and Hot Swappable Components Sun Fire V480 hardware is designed to support hot plugging of internal disk drives and hot swapping of power supplies With the proper software support you can install or remove these components while the system is running Hot plug and hot swap technology significantly increases the system s serviceability and availability by providing the ability to m Increase storage capacity dynamically to handle larger work loads and improve system performance m Replace disk drives and power supplies without service disruption For additional information about the system s hot pluggable and hot swappable components including a discussion of the differences between the two practices see About Hot Pluggable and Hot Swappable Components on page 30 22 Sun Fire V480 Server Administration Guide February 2002 1 1 Power Supply Redundancy The system features two hot swappable power supplies either of which is capable of handling the system s entire load Thus the system provides 1 1 redundancy allowing the system to continue operating should one of the power supplies or its AC power source fail For more information about power supplies redundancy and configuration rules see About the Power Supplies on page 43 Envir
115. d running What to Do 1 Decide what kind of system information you want to display For more information see Solaris System Information Commands on page 99 2 Type the appropriate command at a console prompt See TABLE 11 1 TABLE 11 1 Using Solaris Information Display Commands Command What It Displays What to Type Notes prtconf System configuration usr sbin prtconf information prtdiag Diagnostic and configuration usr platform sun4u Use the v option for information sbin prtdiag additional detail prtfru FRU hierarchy and SEEPROM usr sbin prtfru Use the 1 option to display memory contents hierarchy Use the c option to display SEEPROM data psrinfo Date and time each CPU came usr sbin psrinfo Use the v option to obtain online processor clock speed clock speed and other data showrev Hardware and software revision usr bin showrev Use the p option to show information software patches Chapter 11 Monitoring the System 203 How to Use OpenBoot Information Commands This section explains how to run OpenBoot commands that display different kinds of system information about a Sun Fire V480 server To find out what these commands tell you see Other OpenBoot Commands on page 96 or refer to the appropriate man pages Before You Begin As long as you can get to the ok prompt you can use OpenBoot information commands This means the commands are usually accessible even if your system c
116. data due to disk failure One logical volume is duplicated on two separate disks Whenever the operating system needs to write to a mirrored volume both disks are updated The disks are maintained at all times with exactly the same information When the operating system needs to read from the mirrored volume it reads from whichever disk is more readily accessible at the moment which can result in enhanced performance for read operations RAID 1 offers the highest level of data protection but storage costs are high and write performance is reduced since all data must be stored twice Sun Fire V480 Server Administration Guide February 2002 RAID 0 Disk Striping Disk striping RAID 0 is a technique for increasing system throughput by using several disk drives in parallel Whereas in non striped disks the operating system writes a single block to a single disk in a striped arrangement each block is divided and portions of the data are written to different disks simultaneously i Ba a lt System performance using RAID 0 will be better than using RAID 1 or 5 but the possibility of data loss is greater because there is no way to retrieve or reconstruct data stored on a failed disk drive RAID 5 Disk Striping With Parity RAID 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of this technique is that if any one disk in a RAID 5 array fails all the informati
117. disable individual tests or blocks of tests by clicking the checkbox next to the test name or test category name Tests are enabled when checked and disabled when not checked TABLE 12 1 lists tests that are especially useful to run on a Sun Fire V480 system 208 Sun Fire V480 Server Administration Guide February 2002 7 Optional Customize individual tests You can customize individual tests by left clicking on the name of the test For instance in the illustration under Step 5 left clicking on the text string ce0 nettest brings up a menu that lets you configure this Ethernet test TABLE 12 1 Useful SunVTS Tests to Run on a Sun Fire V480 System SunVTS Tests FRUs Exercised by Tests cputest fputest CPU Memory board centerplane indirectly systest mptest mpconstest pmemtest vmemtest Memory modules CPU Memory board centerplane disktest qlctest Disks cables FC AL backplane nettest netlbtest Network interface network cable centerplane envotest i2ctest Power supplies fan tray LEDs centerplane sptest Centerplane rsctest RSC board usbkbtest disktest USB devices centerplane dvdtest cdtest DVD device 8 Start testing Click the Start button located at the top left of the SunVTS window to begin running the tests you enabled Status and error messages appear in the Test Messages field located across the bottom of the window You can stop testing at any time by clicking the Stop button What Next
118. disk drives and power supplies must be installed by qualified service personnel only Installation procedures for these components are covered in the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD 152 Sun Fire V480 Server Administration Guide February 2002 What to Do 1 Choose a network host name for each new interface The host name must be unique within the network It can consist only of alphanumeric characters and the dash Do not use a dot in the host name Do not begin the name with a number or a special character The name must not be longer than 30 characters Usually an interface host name is based on the machine host name For example if the machine is assigned the host name sunrise the added network interface could be named sunrise 1 The machine s host name is assigned when Solaris software is installed For more information see the installation instructions accompanying the Solaris software 2 Determine the Internet Protocol IP address for each new interface An IP address must be assigned by your network administrator Each interface on a network must have a unique IP address 3 Boot the operating system if it is not already running and log on to the system as superuser Be sure to perform a reconfiguration boot if you just added a new PCI network interface card See How to Initiate a Reconfiguration Boot on page 144 Type th
119. dware component so that you can quickly remove and replace it Because servers are complex machines with many failure modes there is no single diagnostic tool that can isolate all hardware faults under all conditions However Sun provides a variety of tools that can help you discern what component needs replacing This chapter guides you in choosing the best tools and describes how to use these tools to reveal a failed part in your Sun Fire V480 server It also explains how to use the Locator LED to isolate a failed system in a large equipment room Tasks covered in this chapter include m How to Operate the Locator LED on page 174 a How to Put the Server in Diagnostic Mode on page 175 a How to Isolate Faults Using LEDs on page 176 a How to Isolate Faults Using POST Diagnostics on page 179 a How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests on page 180 a How to View Diagnostic Test Results After the Fact on page 183 a How to View and Set OpenBoot Configuration Variables on page 184 Other information in this chapter includes m Reference for Choosing a Fault Isolation Tool on page 185 If you want background information about the tools turn to the section a About Isolating Faults in the System on page 106 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environme
120. e POST diagnostics does not ensure that there is nothing wrong with the server but it does ensure that the server can proceed to the next stage of the boot process Chapter6 Diagnostic Tools 85 86 For a Sun Fire V480 server this means m At least one of the CPUs is working a At least a subset 128 Mbytes of system memory is functional a Cache memory is functional a Data switches located both on the CPU Memory boards and the centerplane are functioning a Input output bridges located on the centerplane are functioning a The PCI bus is intact that is there are no electrical shorts It is fully possible for a system to pass all POST diagnostics and still be unable to boot the operating system However you can run POST diagnostics even when a system fails to boot and these tests are likely to disclose the source of most hardware problems What POST Diagnostics Do Each POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component For example individual memory tests called address bitwalk and data bitwalk ensure that binary 0s and 1s can be written on each address and data line During such a test the POST may display output similar to this 1 gt Data Bitwalk on Slave 3 T gt Test Bank 0 In this example CPU 1 is the master CPU as indicated by the prompt 1 gt and it is about to test the memory associated with CPU 3 as indicated by the message Slave 3 The failure
121. e simultaneous transfers over its private data paths This sophisticated high speed interconnect represents just one facet of the Sun Fire V480 server s advanced architecture CPU Memory Boards CPU CPU CPU CPU Boot Bus Boot Bus Data Data Switch Switch Centerplane Board 5 Way Data Switch Fan 19 Bridge vO Bridge reserved Bridge Power Supply EBus EBus TA Boot Boot Bus or PROM N Controller Other VO Ss Power Disk Ethernet _ Controller Controller PCI DVD Controller Riser T Board l PCI Slots Fan Ethernet USB Controller Controller EBus IDPROM RSC RA HSSDC USB amp Ethernet 1 0 IC Bus FIGURE 6 1 Simplified Schematic View of a Sun Fire V480 System Sun Fire V480 Server Administration Guide February 2002 Consider also that some diagnostics must function even when the system fails to start Any diagnostic capable of isolating problems when the system fails to start up must be independent of the operating system But any diagnostic that is independent of the operating system will also be unable to make use of the operating system s considerable resources for getting at the more complex causes of failures Another complicating factor is that different installations have differing diagnostic requirements You may be administering a single computer or a whole data center full of equipment racks Alternatively your systems may be deployed re
122. e su command at the system prompt followed by the superuser password o 6 Su Password 4 Create an appropriate etc hostname file for each new network interface The name of the file you create should be of the form etc hostname cenum where ce is the network interface type identifier and num is the device instance number of the interface according to the order in which it was installed in the system For example the file names for the system s on board Sun GigaSwift Ethernet interfaces are etc hostname ce0 and etc hostname cel respectively If you add a PCI Ethernet adapter card as a third ce interface its file name should be etc hostname ce2 At least one of these files the primary network interface should exist already having been created automatically during the Solaris installation process Note The documentation accompanying the network interface card should identify its type Alternatively you can enter the show devs command from the ok prompt to obtain a list of all installed devices Chapter 8 Configuring Network Interfaces and the Boot Device 153 154 5 Edit the etc hostname file s created in Step 4 to add the host name s determined in Step 1 Following is an example of the etc hostname files required for a system called sunrise which has two on board Sun GigaSwift Ethernet interfaces ce0 and cel and a PCI Ethernet adapter card ce2 A network connected to the on board ce0 and cel interf
123. e system you must perform a reconfiguration boot in order for the operating system to recognize the configuration change This requirement also applies to any component that is connected to the system s PC bus including memory modules CPU Memory boards and power supplies This requirement does not apply to any component that is a Installed or removed as part of a hot plug or hot swap operation 144 Sun Fire V480 Server Administration Guide February 2002 a Installed or removed before the operating system is installed a Installed as an identical replacement for a component that is already recognized by the operating system Before You Begin Caution Before you power on the system make sure that the system doors and all panels are properly installed To issue software commands you need to set up a system ASCII terminal a local graphics terminal or a tip connection to the Sun Fire V480 system See a How to Set Up an Alphanumeric Terminal as the System Console on page 139 m How to Configure a Local Graphics Terminal as the System Console on page 141 a How to Access the System Console via tip Connection on page 134 What to Do Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the ASCII terminal or local graphics terminal Insert the system key into the system control switch and turn the sw
124. e system Fault LED on the front panel will also be lit when this occurs Activity This green LED lights whenever a disk is present in the monitored drive slot This LED blinks slowly to indicate that the drive is spinning up or down and quickly to indicate disk activity Further details about the diagnostic use of LEDs are discussed separately in the section How to Isolate Faults Using LEDs on page 176 Chapter 2 System Overview 17 Power Button The system Power button is recessed to prevent accidentally turning the system on or off The ability of the Power button to turn the system on or off is controlled by the system control switch See the section System Control Switch on page 18 If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Caution Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data System Control Switch The four position system control switch on the system s status and control panel controls the power on modes of the system and prevents unauthorized users from powering off the system or reprogramming system firmware In the following illustration the system control switch is in the Locked position FIGURE 2 2 Four Position Sy
125. e you have gracefully shut down any applications before powering off the system 130 Sun Fire V480 Server Administration Guide February 2002 N A Ww What to Do Notify users that the system will be powered down Back up the system files and data if necessary Ensure that the system control switch is in the Normal or Diagnostics position Press and release the Power button on the system front panel The system begins a graceful software system shutdown Note Pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data Use that method only as a last resort Wait for the front panel Power OK LED to turn off Turn the system control switch to the Forced Off position Caution Be sure to turn the system control switch to the Forced Off position before handling any internal components Otherwise it is possible for an operator at a Sun Remote System Control RSC console to restart the system while you are working inside it The Forced Off position is the only system control switch position that prevents an RSC console from restarting the system Remove the system key from the system control switch and keep it in a secure place What Next
126. ectronics anR Initial_HW_Dash_Level 02 anR Initial_HW_Rev_Level 50 anR Fru_Shortname RSC Q SUN TA SR TN NY CODE EXAMPLE 6 13 prtfru c Command Output Data displayed by the prt fru command varies depending on the type of FRU In general this information includes a FRU description m Manufacturer name and location m Part number and serial number m Hardware revision levels Chapter6 Diagnostic Tools 103 104 Information about the following Sun Fire V480 FRUs is displayed by the prt fru command Centerplane CPU Memory boards DIMMs FC AL disk backplane FC AL disk drive PCI riser Power distribution board Power supplies RSC card psrinfo Command The psrinfo command displays the date and time each CPU came online With the verbose v option the command displays additional information about the CPUs including their clock speed The following is sample output from the psrinfo command with the v option Status of processor 0 as of 04 11 01 12 03 45 Processor has been on line since 04 11 01 10 53 03 The sparcv9 processor operates at 900 MHz and has a sparcv9 floating point processor Status of processor 2 as of 04 11 01 12 03 45 Processor has been on line since 04 11 01 10 53 05 The sparcv9 processor operates at 900 MHz and has a sparcv9 floating point processor CODE EXAMPLE 6 14 psrinfo v Command Output Sun Fire V480 Server Administrati
127. ed for multipath access When used in a dual loop configuration with the optional addition of a second FC AL controller on a PCI adapter card each drive can be accessed through two separate and distinct data paths Sun Fire V480 disk drives are hot pluggable You can add remove or replace disks while the system continues to operate This capability significantly reduces system downtime associated with disk drive replacement Disk drive hot plug procedures involve software commands for preparing the system prior to removing a disk drive and for reconfiguring the operating environment after installing a drive For detailed instructions see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD Three LEDs are associated with each drive indicating the drive s operating status hot plug readiness and any fault conditions associated with the drive These status LEDs help you quickly to identify drives requiring service See TABLE 2 1 System LEDs on page 17 TABLE 2 2 Fan Tray LEDs on page 17 and TABLE 2 3 Hard Disk Drive LEDs on page 17 for a description of these LEDs Configuration Rule a Disk drives must be Sun standard FC AL disks with low profile 1 0 inch 2 54 cm form factors About the Serial Port The system provides a serial communication port through an RJ 45 connector located on the back panel The port supports baud rates of 50 75 110
128. ed loop 48 About the FC AL Backplane All Sun Fire V480 servers include a single FC AL backplane with connections for two internal hard disks both of which are hot pluggable The FC AL backplane accepts two low profile 1 0 inch 2 54 cm dual ported FC AL disk drives Each disk drive is connected to the backplane via a standard 40 pin single connector attachment SCA interface Incorporating all power and signal connections into a single blind mating connector SCA technology makes it easy to add or remove disk drives from the system Disks using SCA connectors provide higher availability and better serviceability than disks using other types of connectors The FC AL backplane provides dual loop access to both internal disk drives Dual loop configurations enable each disk drive to be accessed through two separate and distinct data paths This capability provides Sun Fire V480 Server Administration Guide February 2002 m Increased bandwidth Allowing faster data transfer rates than those for single loop configurations a Hardware redundancy Providing the ability to sustain component failures in one path by switching all data transfers to an alternate path Note To take advantage of the dual loop capability of the FC AL backplane an optional PCI FC AL host adapter card must be installed to control the second loop Loop B For more information see About the FC AL Host Adapters on page 50 Port bypass co
129. eference for System Console OpenBoot Variable Settings on page 147 If not reset them as described in the next step 2 If necessary reset OpenBoot configuration variables From the existing system console type ok setenv diag out console false ok setenv input device ttya ok setenv output device ttya Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system displays at its console For details see Controlling POST Diagnostics on page 88 3 Connect the RJ 45 serial cable and adapter The cable and adapter connect the Sun server s tt yb serial port to the Sun Fire V480 system s built in ttya serial port Pinouts part numbers and other details about the serial cable and adapter are provided in the Sun Fire V480 Server Parts Installation and Removal Guide 4 Ensure that the etc remote file on the Sun server contains an entry for hardwire Most releases of Solaris operating environment software shipped since 1992 contain an etc remote file with the appropriate hardwire entry However if the Sun server is running an older version of Solaris operating environment software or if the etc remote file has been modified you may need to edit it See How to Modify the etc remote File on page 136 for details Chapter 7 Configuring Devic
130. enBoot environment For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 How to Monitor the System Using Sun Management Center Software Sun Management Center software is a flexible product with many features and options How you use it depends on the specifics of your network as well as your needs and preferences You must decide what role or roles you want your Sun Fire V480 system to play within the Sun Management Center domain See How Sun Management Center Works on page 110 for details Before You Begin This procedure assumes you intend to load Sun Management Center agent software on your Sun Fire V480 system so as to be able to monitor it and gives you some guidance on how to accomplish this goal This procedure also assumes you have set up or will set up one or more computers to function as Sun Management Center servers and consoles Servers and consoles are part of the infrastructure that enables you to monitor systems using Sun Management Center software Typically you would install the server and console software on machines other than the Sun Fire V480 systems you intend to monitor For details see the Sun Management Center Software User s Guide If you intend to set up your Sun Fire V480 system as a Sun Management Center server or console see m Sun Management Center Software Installation Guide m Sun Management Center Software User
131. er Supported I O controllers are usoc fp FC AL disk controllers and qlc fp FC AL disk controllers RAID Concepts VERITAS Volume Manager and Solstice DiskSuite software support RAID technology to optimize performance availability and user cost RAID technology improves performance reduces recovery time in the event of file system errors and increases data availability even in the event of a disk failure There are several levels of RAID configurations that provide varying degrees of data availability with corresponding trade offs in performance and cost This section describes some of the most popular and useful of those configurations including Disk concatenation Disk mirroring RAID 1 Disk striping RAID 0 Disk striping with parity RAID 5 Hot spares Chapter 5 System Administration Software 71 72 Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large volume from two or more smaller drives This lets you create arbitrarily large partitions a Using this method the concatenated disks are filled with data sequentially with the second disk being written to when no space remains on the first the third when no room remains on the second and so on RAID 1 Disk Mirroring Disk mirroring RAID 1 is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of
132. erature Status CPUO 62 OK CPUT 102 ERROR CODE EXAMPLE 6 10 prtdiag Overtemperature Indication Output Similarly if there is a failure of a particular component prtdiag reports a fault in the appropriate Status column Fan Status Bank RPM Status CPUO 4166 NO_FAULT CPU1 0000 FAULT CODE EXAMPLE 6 11 prtdiag Fault Indication Output prtfru Command The Sun Fire V480 system maintains a hierarchical list of all FRUs in the system as well as specific information about various FRUs Sun Fire V480 Server Administration Guide February 2002 The prt fru command can display this hierarchical list as well as data contained in the serial electrically erasable programmable read only memory SEEPROM devices located on many FRUs CODE EXAMPLE 6 12 shows an excerpt of a hierarchical list of FRUs generated by the prt fru command with the 1 option frutree frutree chassis fru frutree chassis io board container frutree chassis rsc board container frutree chassis fcal backplane slot CODE EXAMPLE 6 12 prtfru 1 Command Output CODE EXAMPLE 6 13 shows an excerpt of SEEPROM data generated by the prtfru command with the c option frutree chassis rsc board container SE ENT SD anR anR UNIX_Timestamp32 Fri Apr 27 00 12 36 EDT 2001 anR Fru_Description RSC PLAN B anR Manufacture_Loc BENCHMARK HUNTSVILLE ALABAMA USA anR Sun_Part_No 5015856 anR Sun_Serial_No 001927 anR Vendor_Name AVEX El
133. ered menu of tests is shown in FIGURE 6 4 on page 93 7 When you are done running OpenBoot Diagnostics tests exit the test menu Type obdiag gt exit The ok prompt reappears 8 Set the auto boot diagnostic configuration variable back to true ok setenv auto boot true This allows the operating system to resume starting up automatically after future system resets or power cycles What Next Try replacing the FRU or FRUs indicated by OpenBoot Diagnostics error messages if any For replacement instructions see a Sun Fire V480 Server Parts Installation and Removal Guide 182 Sun Fire V480 Server Administration Guide February 2002 How to View Diagnostic Test Results After the Fact Summaries of the results from the most recent power on self test POST and OpenBoot Diagnostics tests are saved across power cycles Before You Begin You must set up a system console See a About Communicating With the System on page 75 Then halt the server to reach the ok prompt See a About the ok Prompt on page 55 What to Do To see a summary of the most recent POST results type ok show post results To see a summary of the most recent OpenBoot Diagnostics test results type ok show obdiag results What Next You should see a system dependent list of hardware components along with an indication of which components passed and which failed POST or OpenBoot Diagnostics tests Chapter
134. es on page 55 The Ethernet driver is installed automatically during the Solaris installation procedure For instructions on configuring the system network interfaces see How to Configure the Primary Network Interface on page 150 a How to Configure Additional Network Interfaces on page 152 Sun Fire V480 Server Administration Guide February 2002 About Redundant Network Interfaces You can configure your system with redundant network interfaces to provide a highly available network connection Such a configuration relies on special Solaris software features to detect a failed or failing network interface and automatically switch all network traffic over to the redundant interface This capability is known as automatic failover To set up redundant network interfaces you can enable automatic failover between the two similar interfaces using the IP Network Multipathing feature of the Solaris operating environment For additional details see About Multipathing Software on page 69 You can also install a pair of identical PCI network interface cards or add a single card that provides an interface identical to one of the two on board Ethernet interfaces To help maximize system availability make sure that any redundant network interfaces reside on separate PCI buses supported by separate PCI bridges For additional details see About the PCI Cards and Buses on page 35 About the ok Prompt A Sun Fire
135. es 135 5 In a shell tool window on the Sun server type hostnames tip hardwire The Sun server responds by displaying connected The shell tool is now a tip window directed to the Sun Fire V480 system via the Sun server s ttyb port This connection is established and maintained even if the Sun Fire V480 system is completely powered off or just starting up Note Use a shell tool not a command tool some tip commands may not work properly in a command tool window What Next Continue with your installation or diagnostic test session as appropriate When you are finished using the tip window end your tip session by typing the tilde symbol followed by a period and exit the window For more information about tip commands see the tip man page How to Modify the etc remote File You may need to perform this procedure to access the system console via a tip connection from a Sun server running an older version of the Solaris operating environment software You may also need to perform this procedure if the etc remote file on the Sun server has been altered and no longer contains an appropriate hardwire entry Before You Begin This procedure assumes you are connecting via tip line from serial port B tt yb of a Sun server to the serial port tt ya of the Sun Fire V480 machine 136 Sun Fire V480 Server Administration Guide February 2002 What to Do 1 Determine the release level of system software
136. es you have configured RSC to use the Ethernet port and have made any necessary physical connections between the network and the RSC card Note that after running RSC through its paces you can change its configuration by running the configuration script again To configure RSC you need to know your network s subnet mask as well as the IP addresses of both the RSC card and the gateway system Have this information available If you want to try out RSC s email alert feature you also need the IP address of your network s SMTP server For detailed information about installing and configuring RSC server and client software see m Sun Remote System Control RSC User s Guide What to Do As root on the Sun Fire V480 server run the RSC configuration script Type usr platform uname i rsc rsc config The configuration script runs prompting you to choose options and to provide information Chapter 11 Monitoring the System 195 2 Follow the configuration script prompts For the purposes of this procedure you can accept most of the default values However you need to pay attention to specific prompts as described below a Choose to enable the RSC Ethernet interface using config IP mode Enable RSC Ethernet Interfac yIn s n y RSC IP Mode config dhcp dhcp config b When configuring Ethernet provide the IP address of the RSC device RSC IP Address 123 456 78 99 c Also pro
137. f m From the RSC main screen click the representation of the Locator LED See the illustration under Step 5 on page 198 With each click the LED will change state from on to off or vice versa How to Put the Server in Diagnostic Mode Firmware based diagnostic tests can be bypassed to expedite the server s startup process The following procedure ensures that POST and OpenBoot Diagnostics tests do run during startup Before You Begin You must decide whether you want the diagnostics output to appear locally via a terminal or tip connection to the machine s serial port or remotely after redirecting system console output to RSC Note A server can have only one system console at a time so if you redirect output to RSC no information appears at the serial port ttya Chapter 10 Isolating Failed Parts 175 What to Do 1 Set up a console for viewing diagnostic messages Access the system console using an ASCII terminal tip line local graphics terminal or RSC For information on system console options see About Communicating With the System on page 75 2 Do one of the following whichever is more convenient m Set the server s system control switch to the Diagnostics position You can do this at the machine s front panel or if you are running your test session remotely using the RSC interface m Set the diag switch OpenBoot configuration variable to true Type ok setenv diag switch t
138. fru 1 a2 CPU 1 DIMM 1 fru 1 a4 CPU 1 DIMM 2 fru 1 a6 CPU 1 DIMM 3 gt Provides configuration fru 1 a8 CPU 1 DIMM 4 information for CPU 1 DIMMs fru 1 aa CPU 1 DIMM 5 fru 1 ac CPU 1 DIMM 6 fru 1 ae CPU 1 DIMM 7 Sun Fire V480 Server Administration Guide February 2002 TABLE 6 12 Sun Fire V480 I2C Bus Devices Continued Address Associated FRU What the Device Does fru 2 a0 CPU 2 DIMM 0 fru 2 a2 CPU 2 DIMM 1 fru 2 a4 CPU 2 DIMM 2 fru 2 a6 CPU 2 DIMM 3 gt Provides configuration fru 2 a8 CPU 2 DIMM 4 information for CPU 2 DIMMs fru 2 aa CPU 2 DIMM 5 fru 2 ac CPU 2 DIMM 6 fru 2 ae CPU 2 DIMM 7 fru 3 a0 CPU 3 DIMM 0 fru 3 a2 CPU 3 DIMM 1 fru 3 a4 CPU 3 DIMM 2 fru 3 a6 CPU 3 DIMM 3 gt Provides configuration fru 3 a8 CPU 3 DIMM 4 information for CPU 3 DIMMs fru 3 aa CPU 3 DIMM 5 fru 3 ac CPU 3 DIMM 6 fru 3 ae CPU 3 DIMM 7 fru 4 a0 CPU Mem board slot A Provides configuration information for the CPU Memory board in slot A fru 4 a2 CPU Mem Board slot B Provides configuration information for the CPU Memory board in slot B nvram 4 a4 PCI riser Provides system configuration information IDPROM fru 4 a8 Centerplane Provides centerplane configuration information fru 4 aa PCI riser Provides PCI riser board configuration information fru 5 10 Centerplane Provides communication and control for LC subsystem fru 5 14 RSC card Provides communication and control for tempe
139. ftware lets you create disk volumes Volumes are logical disk devices comprising one or more physical disks or partitions from several different disks Once you create a volume the operating system uses and maintains the volume as if it were a single disk By providing this logical volume management layer the software overcomes the restrictions imposed by physical disk devices Sun s volume management products also provide RAID data redundancy and performance features RAID which stands for redundant array of independent disks is a technology that helps protect against disk and hardware failures Through RAID technology volume management software is able to provide high data availability excellent I O performance and simplified administration Sun s volume management applications offer the following features m Support for several types of RAID configurations which provide varying degrees of availability capacity and performance a Hot spare facilities which provide for automatic data recovery when disks fail m Performance analysis tools which enable you to monitor I O performance and isolate bottlenecks m A graphical user interface GUI which simplifies storage management Support for online resizing which enables volumes and their file systems to grow and shrink online m Online reconfiguration facilities which let you change to a different RAID configuration or modify characteristics of an existing configuration VERIT
140. g Die Ger te Sun Fire V480 enthalten Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 DVD ROM Warnung Die Verwendung von anderen AN Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Einhaltung sicherheitsbeh rdlicher Vorschriften 229 Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entra nerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles V
141. g Ni E Original Conson Waning E Original Conso E Console Boot Ld E Console Run Lef a Check marks Temperatures Depo RSC nperature In Data Refreshed at November 15 2001 11 02 AM nerean cee By default the Temperatures tab is selected and temperature data from specific chassis locations are graphed The green check marks on each tab let you see at a glance that no problems are found with these subsystems If a problem does occur RSC brings it to your attention by displaying a failure or warning symbol over each affected graph and more prominently in each affected tab Remote System Control SE Sun Remote System Control RSC Cart R Lene won CA Serer Status and Control a Show Environmental Status q E Toggle Locator LED E open Console send Break Eisenia Z Temperatures SPU Pa Sines 7 as 7 aria DNS set Boot Mode E Reset Server Power on Ta peratures E View Logs EREC Event Log ines I Original Consol Waning E Original Consol E Console Boot Ld E Console Run Ld A oe Warning symbols are Pere 7 r oere nsc T Data Refreshed at November 15 2001 11 04 AM aa Roth En ce mi tr c Click the other Environmental Status window tabs to see additional data Sun Fire V480 Server Administration Guide February 2002 8 Access the Sun Fire V480 server s system console from RSC
142. g is displayed to indicate that you have successfully reset the OpenBoot configuration variables see Stage One OpenBoot Firmware and POST on page 84 for more information about IDPROM to the default values Note that NVRAM in the output is synonymous with IDPROM Sun Fire V480 4 X UltraSPARC III cu 900 MHz Keyboard Present OpenBoot x x 256 MB memory installed Serial xxxxxxxx Ethernet address xx xx xx xx xx xx Host ID xxxxxxxx Safe NVRAM mode the following NVRAM configuration variables have been overridden diag switch is true use nvramrc is false input device output device are defaulted ttya mode is defaulted These changes are temporary and the original values will be restored after the next hardware or software reset ok Note that some OpenBoot configuration variables are reset to their defaults They include variables that are more likely to cause problems such as ttya settings These IDPROM settings are only reset to the defaults for this power cycle If you do nothing other than reset the system at this point the values are not permanently changed Only settings that you change manually at this point become permanent All other customized IDPROM settings are retained Typing set defaults discards any customized IDPROM values and restores the default settings for all OpenBoot configuration variables Note Once the front panel LEDs stop blinking
143. gnostic Suite is a product you can purchase as an enhancement to Sun Management Center software Instructions for using Hardware Diagnostic Suite can be found in the Sun Management Center Software User s Guide This chapter describes the tasks necessary to use SunVTS software to exercise your Sun Fire V480 server These include a How to Exercise the System Using SunVTS Software on page 206 How to Check Whether SunVTS Software Is Installed on page 210 If you want background information about the tools and when to use them turn to Chapter 6 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 205 How to Exercise the System Using SunVTS Software Before You Begin The Solaris operating environment must be running You also need to make sure that SunVTS Sun Validation Test Suite software is installed on your system See a How to Check Whether SunVTS Software Is Installed on page 210 SunVTS software requires that you use one of two security schemes and these must be properly configured in order for you to perform this procedure For details see a SunVTS User s Guide a SunVTS Software and Security on page 114 SunVTS software features both character
144. guring capability designed into the system s boot firmware allows the system to unconfigure failed components and restore system operation As long as the system is capable of operating without the failed component the ASR features will enable the system to reboot automatically without operator intervention During the power on sequence if a faulty component is detected the component is effectively disabled and if the system remains capable of functioning the boot sequence continues In a running system some types of failures such as a processor failure can bring down the system If this happens the ASR functionality enables the system to reboot immediately if it is possible for the system to run without the failed component This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly Note ASR functionality is not enabled until you activate it Control over the system s ASR functionality is provided by a number of OpenBoot PROM commands and configuration variables For additional details see About Automatic System Recovery on page 63 24 Sun Fire V480 Server Administration Guide February 2002 MPxIO Multiplexed I O MPxIO a feature found in the Solaris 8 operating environment is a native multipathing solution for storage devices such as Sun StorEdge disk arrays MPxIO provides Host level multipathing there is no multipathing support for boot devices
145. h In this example the address is 2 a8 which indicates a device located at hexadecimal address A8 on segment 2 of the I2C bus To decode this device address see Reference for Decoding I2C Diagnostic Test Messages on page 118 Using TABLE 6 12 you can see that fru 2 a8 corresponds to an PC device on DIMM 4 on CPU 2 If the i2c 1 2e test were to report an error against fru 2 a8 you would need to replace this memory module Chapter6 Diagnostic Tools 95 96 Other OpenBoot Commands Beyond the formal firmware based diagnostic tools there are a few commands you can invoke from the ok prompt These OpenBoot commands display information that can help you assess the condition of a Sun Fire V480 server These include the m env command m printenv command m probe scsi and probe scsi all commands m probe ide command m show devs command This section describes the information these commands give you For instructions on using these commands turn to How to Use OpenBoot Information Commands on page 204 or look up the appropriate man page env Command The env command displays the current environmental status including fan speeds and voltages currents and temperatures measured at various system locations For more information see About OpenBoot Environmental Monitoring on page 58 and How to Obtain OpenBoot Environmental Status Information on page 161 printenv Command The printenv command displays the
146. h isochronous mode and asynchronous mode The ports enable data transmission at speeds of 12 Mbps For additional details see About the USB Ports on page 52 The local system console device can be either a standard ASCII character terminal or a local graphics console The ASCII terminal connects to the system s serial port while a local graphics console requires installation of a PCI graphics card monitor USB keyboard and mouse You can also administer the system from a remote workstation connected to the Ethernet or from a Sun Remote System Control RSC console Chapter 2 System Overview 13 14 RSC is a secure server management tool that lets you monitor and control your server over a serial line through a modem or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems RSC software works in conjunction with the RSC card included in all Sun Fire V480 servers The RSC card runs independently of the host server and operates off of 5 volt standby power from the system s power supplies The card also includes a battery that provides approximately 30 minutes of backup power in the event of a power failure Together these features allow RSC to serve as a lights out management tool that continues to function even when the server operating system goes offline the server is powered off or a power outage occurs For additional details see About the Sun Rem
147. hat are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions 1 Disconnect the AC power cord from the wall power outlet only when performing the following procedures Removing and installing the power distribution board Removing and installing the centerplane Removing and installing the PCI riser board Removing and installing the Sun Remote System Control RSC card Removing and installing the system control switch power button cable The AC power cord provides a discharge path for static electricity so it should remain plugged in except when you are servicing the parts noted above 126 Sun Fire V480 Server Administration Guide February 2002 2 Use an antistatic mat or similar surface When performing any installation or service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The following items can be used as an antistatic surface m The bag used to wrap a Sun replacement part a The shipping container used to package a Sun replacement part m Sun electrostatic discharge ESD mat Sun part number 250 1088 available through your Sun sales representatives a Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system ch
148. he Solaris operating environment Since SunVTS software packages are optional they may not be installed on your system Turn to How to Check Whether SunVTS Software Is Installed on page 210 for instructions Chapter6 Diagnostic Tools 113 For instructions on running SunVTS software to exercise the Sun Fire V480 server see How to Exercise the System Using SunVTS Software on page 206 For more information about the product see m SunVTS User s Guide 816 1575 10 Describes SunVTS features as well as how to start and control the various user interfaces m SunVTS Test Reference Manual 816 1576 10 Describes each SunVTS test option and command line argument m SunVTS Quick Reference Card 816 0861 10 Gives an overview of the main features of the graphical user interface GUI These documents are available on the Solaris Supplement CD ROM and on the Web at http docs sun com You should also consult m The SunVTS README file located at opt SUNWvts Provides late breaking information about the installed version of the product SunVTS Software and Security During SunVTS software installation you must choose between Basic or Sun Enterprise Authentication Mechanism SEAM security Basic security uses a local security file in the SunVTS installation directory to limit the users groups and hosts permitted to use SunVTS software SEAM security is based on the standard network authentication protocol Kerber
149. he ce device driver for the system s on board Sun GigaSwift Ethernet interfaces is automatically configured during Solaris installation For information about operating characteristics and configuration parameters for these drivers refer to the following document m Platform Notes The Sun GigaSwift Ethernet Device Driver This document is available on the Solaris on Sun Hardware AnswerBook which is provided on the Computer Systems Supplement CD for your specific Solaris release Note The Sun Fire V480 system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems establishing a connection between this system and your Ethernet hub verify that the hub also has the link test function enabled Consult the manual provided with your hub for more information about the link integrity test function How to Select the Boot Device The boot device is specified by the setting of an OpenBoot firmware configuration parameter called boot device The default setting of this parameter is disk net Because of this setting the firmware first attempts to boot from the system hard drive and if that fails from the on board Sun GigaSwift Ethernet interface Before You Begin Before you can select a boot device you must complete system installation according to the instructions in Chapter 1 Spec
150. he operating environment software 56 sync command Solaris 57 system control switch settings 19 control switch illustrated 18 system console 6 accessing via tip connection 134 messages 84 setting up alphanumeric terminal as 139 setting up local graphics terminal as 141 system control switch 18 Diagnostics position 129 Forced Off position 131 illustration 18 Locked position 130 Normal position 129 settings 19 system control switch cable isolating faults in 107 system exercising FRU coverage table 112 system LEDs 17 isolating faults with 176 system memory determining amount of 100 system specifications See specifications T temperature sensors 23 temperatures displaying system 96 terminal alphanumeric 139 terminal baud verification 138 terms in diagnostic output table 121 test command OpenBoot Diagnostics tests 94 test all command OpenBoot Diagnostics tests 94 test args variable 92 keywords for table 92 thermistors 23 third party monitoring tools 111 BMC Patrol 111 HP Openview 111 Tivoli Enterprise Console 111 tip connection 134 Tivoli Enterprise Console See third party monitoring tools tree device 110 defined 90 U uadmin command Solaris 57 133 Universal Serial Bus USB devices running OpenBoot Diagnostics self tests on 94 Universal Serial Bus USB ports about 52 connecting to 52 V verifying baud rate 138 voltages displaying system 96
151. her on board Ethernet controller Tests the registers of the power management controller Tests RSC hardware including the RSC serial and Ethernet ports FRU s Tested Centerplane FC AL disk backplane Centerplane Centerplane Centerplane Multiple See Reference for Decoding I2C Diagnostic Test Messages on page 118 PCI riser board DVD drive Centerplane Centerplane PCI riser board RSC card 116 Sun Fire V480 Server Administration Guide February 2002 Test Name TABLE 6 10 OpenBoot Diagnostics Menu Tests Continued What It Does FRU s Tested rtc 1 300070 serial 1 400000 usb 1 3 Tests the registers of the real time clock and then tests the PCI riser board interrupt rates Tests all possible baud rates supported by the ttya serial Centerplane line Performs an internal and external loopback test on each PCI riser board line at each speed Tests the writable registers of the USB open host controller Centerplane TABLE 6 11 describes the commands you can type from the obdiag gt prompt TABLE 6 11 OpenBoot Diagnostics Test Menu Commands Command Description exit Exits OpenBoot Diagnostics tests and returns to the ok prompt help Displays a brief description of each OpenBoot Diagnostics setenv variable value test all test test except versions what command and OpenBoot configuration variable Sets the value for an OpenBoot configuration
152. ifically you must set up a system console and power on the system See a How to Set Up an Alphanumeric Terminal as the System Console on page 139 Chapter 8 Configuring Network Interfaces and the Boot Device 155 a How to Configure a Local Graphics Terminal as the System Console on page 141 a How to Power On the System on page 128 If you want to boot from a network you must also connect the network interface to the network and configure the network interfaces See a How to Attach a Twisted Pair Ethernet Cable on page 133 How to Configure the Primary Network Interface on page 150 How to Configure Additional Network Interfaces on page 152 What to Do This procedure assumes that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For more informationsee About the ok Prompt on page 55 At the ok prompt type ok setenv boot device device specifier where the device specifier is one of the following cdrom Specifies the CD ROM drive disk Specifies the system boot disk disk0 Specifies internal disk 0 disk1 Specifies internal disk 1 net net0 net1 Specifies the network interfaces full path name Specifies the device or network interface by its full path name Note You can also specify the name of the program to be booted as well as the way the boot program operates For more information see the Open
153. ile the system is running and the operating environment software transitions smoothly to run level 0 m You deliberately place the Sun Fire V480 system under firmware control in order to execute firmware based commands or run diagnostic tests It is the last of these scenarios that most often concerns you as an administrator since there will be times when you need to reach the ok prompt The several ways to do this are outlined in Ways of Reaching the ok Prompt on page 57 For detailed instructions see How to Get to the ok Prompt on page 132 What You Should Know About Accessing the ok Prompt It is important to understand that when you access the ok prompt from a functioning Sun Fire V480 system you are suspending the operating environment software and placing the system under firmware control Any processes that were running under the operating environment software are also suspended and the state of such software may not be recoverable The firmware based tests and commands you run from the ok prompt have the potential to affect the state of the system This means that it is not always possible to resume execution of the operating environment software from the point at which it was suspended Although the go command will resume execution in most circumstances in general each time you drop the system down to the ok prompt you should expect to have to reboot it to get back to the operating environment As a rule before sus
154. ility ensuring that mission critical applications and services are always available when needed With Sun Cluster software installed other nodes in the cluster will automatically take over and assume the workload when a node goes down It delivers predictability and fast recovery capabilities through features such as local application restart individual application failover and local network adapter failover Sun Cluster software significantly reduces downtime and increases productivity by helping to ensure continuous service to all users The software lets you run both standard and parallel applications on the same cluster It supports the dynamic addition or removal of nodes and enables Sun servers and storage products to be clustered together in a variety of configurations Existing resources are used more efficiently resulting in additional cost savings Sun Cluster software allows nodes to be separated by up to 10 kilometers This way in the event of a disaster in one location all mission critical data and services remain available from the other unaffected locations For More Information See the documentation supplied with the Sun Cluster software Sun Fire V480 Server Administration Guide February 2002 About Communicating With the System To install your system software or to diagnose problems you need some way to interact at a low level with the server The system console is Sun s facility for doing this You use the
155. ing RSC on page 195 Monitoring the System Using Sun Management Center Sun Management Center software provides enterprise wide monitoring of Sun servers and workstations including their subsystems components and peripheral devices The system being monitored must be up and running and you need to install all the proper software components on various systems in your network Chapter6 Diagnostic Tools 109 Sun Management Center lets you monitor the following on the Sun Fire V480 server TABLE 6 8 What Sun Management Center Monitors Item Monitored What Sun Management Center Reveals Disk drives Whether each slot has a drive present and whether it reports OK status Fan trays Whether the fan trays report OK status CPU Memory boards The presence of a CPU Memory board the temperature measured at each CPU and any thermal warning or failure conditions Power supplies Whether each bay has a power supply present and whether it reports OK status System temperature System ambient temperature as measured at several locations in the system as well as any thermal warning or failure conditions How Sun Management Center Works The Sun Management Center product comprises three software entities m Agent components m Server component Monitor components You install agents on systems to be monitored The agents collect system status information from log files device trees and platform specific sources and report that data
156. ing environment software if you have reconfigured the system console to take its input and output from different devices you can follow this procedure to change back to using an alphanumeric terminal as the system console For detailed information about system console options see About Communicating With the System on page 75 What to Do Attach one end of the serial cable to the alphanumeric terminal s serial port Use an RJ 45 null modem serial cable or an RJ 45 serial cable and null modem adapter Plug this into the terminal s serial port connector Attach the opposite end of the serial cable to the Sun Fire V480 system Plug the cable into the system s built in serial port tt ya connector Connect the alphanumeric terminal s power cord to an AC outlet Set the alphanumeric terminal to receive At 9600 baud a An 8 bit signal with no parity and 1 stop bit Chapter 7 Configuring Devices 139 140 See the documentation accompanying your terminal for information about how to configure it Decide whether you need to reset OpenBoot configuration variables Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed m If you are installing a new system The default OpenBoot configuration variable settings will work properly Stop here you need do nothing further m If you have previously altered OpenBoot configuration variable se
157. ion Guide February 2002 What OpenBoot Diagnostics Error Messages Tell You OpenBoot Diagnostics error results are reported in a tabular format that contains a short summary of the problem the hardware device affected the subtest that failed and other diagnostic information CODE EXAMPLE 6 2 displays a sample OpenBoot Diagnostics error message Testing pci 9 700000 ebus 1 rsc control 1 3062f8 DATE CONTROLS Error pci Selftest at RSC card is not present in system or RSC card is broken pci 9 700000 ebus 1 rsc control 1 3062f8 selftest main Sun Fire V480 705459 11 28 2001 14 46 21 GMT diag level min test args media verbose subtests 9 700000 ebus l rsc control 1 3062f8 selftest failed return code 1 pci 9 700000 ebus 1 rsc control 1 3062f8 errors 1 failed Pass 1 of 1 Errors 1 of 1 Tests Failed 1 Elapsed Time 0 0 0 0 CODE EXAMPLE 6 2 OpenBoot Diagnostics Error Message C Bus Device Tests The i2c 1 2e and i2c 1 30 OpenBoot Diagnostics tests examine and report on environmental monitoring and control devices connected to the Sun Fire V480 server s Inter IC IC bus Error and status messages from the i2c 1 2e and i2c 1 30 OpenBoot Diagnostics tests include the hardware addresses of I2C bus devices Testing pci 9 700000 ebus 1 i2c 1 2e fru 2 a8 The PC device address is given at the very end of the hardware pat
158. isplay status and error messages to a local graphics terminal If you configure a local graphics terminal as the system console POST messages will be redirected to the serial port tt ya but other system console messages will appear on the graphics terminal Using RSC as the System Console Once RSC is set up and its software configured you can use RSC as the system console This may be a useful option if you need to access the system console from remote locations RSC also provides system console access from workstations running various operating environments For instructions on setting up RSC as the system console see How to Redirect the System Console to RSC beginning on page 165 For instructions on configuring and using RSC see the Sun Remote System Control RSC User s Guide Chapter 5 System Administration Software 77 78 Sun Fire V480 Server Administration Guide February 2002 CHAPTER 6 Diagnostic Tools The Sun Fire V480 server and its accompanying software contain many tools and features that help you m Isolate problems when there is a failure of a field replaceable component a Monitor the status of a functioning system a Exercise the system to disclose an intermittent or incipient problem This chapter introduces the tools that let you accomplish these goals and helps you to understand how the various tools fit together Topics in this chapter include About the Diagnostic Tools on page 80
159. istribution board and the enclosure Monitors RSC s real time clock Sun Fire V480 Server Administration Guide February 2002 Reference for Terms in Diagnostic Output The status and error messages displayed by POST diagnostics and OpenBoot Diagnostics tests occasionally include acronyms or abbreviations for hardware sub components TABLE 6 13 is included to assist you in decoding this terminology and associating the terms with specific FRUs where appropriate TABLE 6 13 Abbreviations or Acronyms in Diagnostic Output Term Description Associated FRU s ADC Analog to Digital Converter PCI riser board APC Advanced Power Control A function provided PCI riser board by the SuperlO integrated circuit BBC Boot Bus Controller Interface between the CPUs Centerplane and components on many other buses CDX Data Crossbar Part of the system bus Centerplane CRC Cyclic Redundancy Check N A DAR Address Repeater Part of the system bus Centerplane DCDS Dual Data Switch Part of the system bus CPU Memory board DMA Direct Memory Access In diagnostic output PCI card usually refers to a controller on a PCI card EBus A byte wide bus for low speed devices Centerplane PCI riser board HBA Host Bus Adapter Centerplane various others PC Inter Integrated Circuit also written as I2C A Various See bidirectional two wire serial data bus Used TABLE 6 12 on mainly for environmental monitoring and control page 118 1 0 Board
160. itch to the Diagnostics position Use the Diagnostics position to run power on self test POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new part s you just installed See LED Status Indicators on page 16 for information about control switch settings Press the Power button to the right of the control switch to power on the system When the system banner is displayed on the system console immediately abort the boot process to access the system ok prompt The system banner contains the Ethernet address and host ID To abort the boot process use one of the following methods m Hold down the Stop or L1 key and press A on your keyboard m Press the Break key on the terminal keyboard m Type in a tip window Chapter 7 Configuring Devices 145 Note The system may take anywhere from 30 seconds to two minutes before the system banner appears This time depends on the system configuration number of CPUs memory modules PCI cards and the level of POST and OpenBoot Diagnostics tests being performed 6 At the ok prompt type ok env on Environmental monitor is ON ok boot r The env on command reenables the OpenBoot environmental monitor which may have been disabled as a result of the abort key sequence The boot r command rebuilds the device tree for the system incorporating any newly installed options so that the operating system will recognize them 7
161. l 20 back panel described 21 DC Present power supply 177 disk drive 17 Activity described 17 Fault described 17 OK to Remove described 17 Ethernet 20 Ethernet Activity described 20 Ethernet Link Up described 20 fan tray 17 177 Fan Tray 0 described 17 Fan Tray 1 described 17 Fault disk drive 178 Fault power supply 177 Fault system 177 Fault described 16 front panel 16 Link Up Ethernet 178 Locator 17 177 described 16 operating 174 OK to Remove disk drive 178 OK to Remove power supply 177 power supply 20 21 Power OK 17 177 system 17 LEDs system isolating faults with 176 light emitting diode See LEDs link integrity test 152 155 Link Up LED Ethernet 178 Locator LED 177 described 16 17 operating 174 log files 99 110 logical unit number probe scsi 97 logical view Sun Management Center 110 loop ID probe scsi 97 manual hardware reset 133 manual system reset 58 master CPU 85 86 memory interleaving 34 mirroring disk 27 71 monitor attaching 141 monitoring the system with RSC 195 mouse attaching 143 moving the system precautions 128 MPxIO multiplexed I O features 25 Index 238 Sun Fire V480 Server Administration Guide February 2002 Multiplexed I O MPxIO features 25 N network name server 155 primary interface 151 types 7 O OBDIAG See OpenBoot Diagnostics tests obdiag trigger variable 90 ok prompt risks in using
162. l disk storage is provided by up to two 1 inch hot pluggable Fibre Channel Arbitrated Loop FC AL disk drives Both single and dual loop configurations are supported The basic system includes an FC AL disk backplane that accommodates two 36 Gbyte or 72 Gbyte disks The system also supports external mass storage solutions with an external FC AL port located on the system s back panel See Locating Back Panel Features on page 20 12 Sun Fire V480 Server Administration Guide February 2002 The backplane provides dual loop access to each of the FC AL disk drives One loop is controlled by an on board FC AL controller integrated into the system centerplane The second loop is controlled by a PCI FC AL host adapter card available as a system option This dual loop configuration enables simultaneous access to internal storage via two different controllers which increases available I O bandwidth A dual loop configuration can also be combined with multipathing software to provide hardware redundancy and failover capability Should a component failure render one loop inaccessible the software can automatically switch data traffic to the second loop to maintain system availability For more information about the system s internal disk array see About FC AL Technology on page 47 About the FC AL Backplane on page 48 and About the FC AL Host Adapters on page 50 External multidisk storage subsystems and redundant array of i
163. lability of during boot process table 106 bypassing 90 disabling 84 enabling 175 terms in output table 121 diagnostic tools informal 80 99 176 summary of table 80 tasks performed with 83 diag out console variable 89 diag script variable 89 diag switch variable 89 DIMMs dual inline memory modules 32 groups illustrated 33 disk configuration concatenation 72 hot plug 51 hot spares 73 mirroring 27 71 RAID 0 27 73 RAID 1 27 72 RAID 5 27 73 striping 27 73 disk drive caution 128 hot plug 51 internal about 50 LEDs 17 Activity described 17 Fault described 17 OK to Remove described 17 locating drive bays 51 dual inline memory modules DIMMs 32 groups illustrated 33 E electrical specifications 222 electrostatic discharge ESD precautions 126 environmental monitoring subsystem 23 environmental specifications 223 environmental status displaying with env 96 error correcting code ECC 27 error messages correctable ECC error 27 log file 23 OpenBoot Diagnostics interpreting 95 POST interpreting 87 power related 24 Ethernet configuring interface 7 150 LEDs 20 link integrity test 152 155 using multiple interfaces 151 Ethernet Activity LED described 20 Ethernet cable attaching 133 Ethernet Link Up LED described 20 exercising the system FRU coverage table 112 with Hardware Diagnostic Suite 114 with SunVTS 113 206 externally initiated reset
164. lgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der Nahe befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Lithiumbatterie Achtung CPU Karten von Sun verf gen AN ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Appendix C Batterien auslaufsichere Bleiakkumulatoren Produkt Nr TLC02V50 f r portable Stromversorgung Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht besteht Explosionsgefahr Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen Nicht demontieren und nicht versuchen die Batterie au erhalb des Ger ts zu laden Batterie nicht ins Feuer werfen Ordnungsgem f entsprechend den vor Ort geltenden Vorschriften entsorgen Achtun
165. llation steps in Chapter 1 For background information see a About the Network Interfaces on page 54 If you are using a PCI network interface card see the documentation supplied with the card What to Do 1 Choose a network port using the following table as a guide Ethernet Port PCI Bus Clock Rate OBP devalias Device Path 1 PCI C 66 MHz netl pci 9 600000 network 1 0 PCI D 33 MHz net0 pci 9 700000 network 2 2 Attach an Ethernet cable to the port you selected See How to Attach a Twisted Pair Ethernet Cable on page 133 3 Choose a host name for the system and make a note of it You need to furnish the name in a later step The host name must be unique within the network It can consist only of alphanumeric characters and the dash Do not use a dot in the host name Do not begin the name with a number or a special character The name must not be longer than 30 characters 150 Sun Fire V480 Server Administration Guide February 2002 4 Determine the unique Internet Protocol IP address of the network interface and make a note of it You need to furnish the address in a later step An IP address must be assigned by the network administrator Each network device or interface must have a unique IP address 5 Resume the installation of the system Return to Chapter 1 Note During installation of the Solaris operating environment the software automatically detects the system s on board ne
166. lowing requirements of the EMC Directive 89 336 EEC EN55022 1998 CISPR22 1997 Class A EN550024 1998 Required Limits as applicable EN61000 4 2 4 kV Direct 8 kV Air EN61000 4 3 3 V m EN61000 4 4 1 0 kV Power Lines 0 5 kV Signal and DC Power Lines EN61000 4 5 1 kV AC Line Line and Outdoor Signal Lines 2kV AC Line Gnd 0 5 kV DC Power Lines EN61000 4 6 3V EN61000 4 8 1 A m EN61000 4 11 Pass EN61000 3 2 1995 A1 A2 A14 Pass EN61000 3 3 1995 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 1992 2nd Edition Amendments 1 2 3 4 11 T V Rheinland Licence No S 2171515 IEC 950 1991 2nd Edition Amendments 1 2 3 4 CB Scheme Certificate No Pending Due 12 14 01 Evaluated to all CB Countries UL Listing E113363 Vol 15 16 Sec 3 5 Supplementary Information This product was tested and complies with all the requirements for the CE Mark Lo cred Mtep la FA Burt Hemp 11 Dec 2001 Peter Arkless 11 Dec 2001 Manager Compliance Engineering Quality Manager Sun Microsystems Inc Sun Microsystems Scotland Limited One Network Drive Springfield Linlithgow Burlington MA 01803 West Lothian EH49 7LR USA Scotland United Kingdom Tel 781 442 0006 Tel 0506 670000 Fax 781 442 1673 Fax 1506 672323 iv Sun Fire V480 Server Parts Installation and Removal Guide February 2002 Regulatory Compliance Statements Y
167. lp 1 Send RSC alerts by E mail You must specify an e mail address and SMTP mail server The backup SMTP mail server is optional and will be used only ifthe first server does not Configure whe condition accv notification of E mail address mary sun com 123 111 111 111 J SMTP mail servi Backup SMTP mail server cames Hew What Next If you plan to use RSC to control the Sun Fire V480 server you may want to configure additional RSC user accounts You may also want to set up pager alerts If you want to try the RSC command line interface you can use the telnet command to connect directly to the RSC card using the device s name or IP address When the rsc gt prompt appears type help to get a list of available commands If you want to change RSC configuration run the configuration script again as shown in Step 1 of this procedure For information about RSC configuration user accounts and alerts see a Sun Remote System Control RSC User s Guide 202 Sun Fire V480 Server Administration Guide February 2002 How to Use Solaris System Information Commands This section explains how to run Solaris system information commands on a Sun Fire V480 server To find out what these commands tell you see Solaris System Information Commands on page 99 or see the appropriate man pages Before You Begin The operating system must be up an
168. m s two standard power supplies called Power Supply 0 and Power Supply 1 plug in directly to connectors on this board and all of the supplies installed share equally in satisfying the power demands of the system AC power is brought into the PDB by way of two board mounted IEC320 receptacles each dedicated to one power supply Chapter 3 Hardware Configuration 43 The Sun Fire V480 system s power supplies are modular units designed for fast easy installation or removal even while the system is fully operational Power supplies are installed in bays at the front of the system as shown in the following figure Location of Power Supply 0 Location of Power Supply 1 FIGURE 3 8 Power Supply Locations The power supplies operate over an AC input range of 100 240 VAC 50 60 Hz without user intervention The power supplies are capable of providing up to 1184 watts of DC power The basic system configuration comes with two power supplies installed either of which is capable of providing sufficient power for a maximally configured system The power supplies provide 48 volt and 5 volt standby outputs to the system The 48 volt output powers point of load DC DC converters that provide 1 5V 1 8V 2 5V 3 3V 5V and 12V to the system components Output current is shared equally between both supplies via active current sharing circuitry Power supplies in a redundant configuration feature a hot swap capability You can remove and repla
169. motely perhaps in areas that are physically inaccessible Finally consider the different tasks you expect to perform with your diagnostic tools m Isolating faults to a specific replaceable hardware component m Exercising the system to disclose more subtle problems that may or may not be hardware related a Monitoring the system to catch problems before they become serious enough to cause unplanned downtime Not every diagnostic tool can be optimized for all these varied tasks Instead of one unified diagnostic tool Sun provides a palette of tools each of which has its own specific strengths and applications To appreciate how each tool fits into the larger picture it is necessary to have some understanding of what happens when the server starts up during the so called boot process Chapter6 Diagnostic Tools 83 84 About Diagnostics and the Boot Process You have probably had the experience of powering on a Sun system and watching as it goes through its boot process Perhaps you have watched as your console displays messages that look like the following Executing Power On SelfTest w o00 0000 0000 0000 2041 O gt Cherrystone POST 4 5 2 2001 10 10 15 41 0O gt Jump from OBP gt POST O gt CPUS present in system 0 1 2 3 0 gt diag switch configuration variable set TRUE 0 gt Diag level set to MIN O gt MFG scrpt mode set to NONE 0 gt 1 0 port set to serial TTYA 0 gt O gt Start selftest
170. n the device tree generally includes both built in system components and optional PCI bus devices 90 Sun Fire V480 Server Administration Guide February 2002 Following the successful execution of POST diagnostics the OpenBoot firmware proceeds to run OpenBoot Diagnostics tests Like the POST diagnostics OpenBoot Diagnostics code is firmware based and resides in the Boot PROM What Are OpenBoot Diagnostics Tests For OpenBoot Diagnostics tests focus on system I O and peripheral devices Any device in the device tree regardless of manufacturer that includes an IEEE 1275 compatible self test is included in the suite of OpenBoot Diagnostics tests On a Sun Fire V480 server OpenBoot Diagnostics test the following system components a I O interfaces including USB and serial ports m RSC m Keyboard mouse and video when present On board boot devices Ethernet disk controller a Any PCI option card with an IEEE 1275 compatible built in self test The OpenBoot Diagnostics tests run automatically via a script when you start up the system in diagnostic mode However you can also run OpenBoot Diagnostics tests manually as explained in the next section Controlling OpenBoot Diagnostics Tests When you restart the system you can run OpenBoot Diagnostics tests either interactively from a test menu or by entering commands directly from the ok prompt Most of the same OpenBoot configuration variables you use to control POST see T
171. n Fire V480 Server Setup and Rackmounting Guide Set up a terminal or a console for installing your server You must set up a terminal or console in order to install the Solaris operating environment and any application software You can either establish a tip connection from another server or use an ASCII terminal connected to the serial port See About Communicating With the System on page 75 for background information and then refer to the following procedures in this guide a How to Access the System Console via tip Connection on page 134 a How to Set Up an Alphanumeric Terminal as the System Console on page 139 Note To set up a serial connection using a Sun workstation or a dumb terminal insert the RJ 45 serial cable into the DB 25 adapter Sun part number 530 2889 03 supplied in the ship kit Plug the adapter into the DB 25 serial connector on the terminal or the Sun workstation If you are using a network terminal server NTS refer to Reference for the Serial Port Connector on page 214 to determine if you need to use the adapter Install any optional components shipped with your system If you ordered options that are not factory installed see the Sun Fire V480 Server Parts Installation and Removal Guide for installation instructions Note All internal options except disk drives and power supplies must be installed only by qualified service personnel Installation procedures for these
172. n guidelines see About the Memory Modules on page 32 32 About the Memory Modules The Sun Fire V480 server uses 3 3 volt high capacity dual inline memory modules DIMMs The DIMMs are built with synchronous dynamic random access memory SDRAM chips that operate at a 75 MHz clock frequency The system supports DIMMs with 256 Mbyte 512 Mbyte and 1 Gbyte capacities Each CPU Memory board contains slots for 16 DIMMs Total system memory ranges from a minimum of 2 Gbytes one CPU Memory board with eight 256 Mbyte DIMMs to a maximum of 32 Gbytes two boards fully populated with 1 Gbyte DIMMs Within each CPU Memory board the 16 DIMM slots are organized into groups of four The system reads from or writes to all four DIMMs in a group simultaneously DIMMs therefore must be added in sets of four FIGURE 3 1 shows the DIMM slots and DIMM groups on a Sun Fire V480 CPU Memory board Every fourth slot belongs to the same DIMM group The four groups are designated A0 A1 BO and B1 Sun Fire V480 Server Administration Guide February 2002 FIGURE 3 1 Memory Module Groups A0 A1 BO B1 You must physically remove a CPU Memory board from the system before you can install or remove DIMMs The DIMMs must be added four at a time within the same DIMM group and each group used must have four identical DIMMs installed that is all four DIMMs in the group must be from the same manufacturing vendor and must have the same capacity
173. n online version of the manual is included with the OpenBoot Collection AnswerBook that ships with Solaris software About OpenBoot Environmental Monitoring Environmental monitoring and control capabilities for Sun Fire V480 systems reside at both the operating system level and the OpenBoot firmware level This ensures that monitoring capabilities are operational even if the system has halted or is unable to boot Whenever the system is under OpenBoot control the OpenBoot environmental monitor checks the state of the system power supplies fans and temperature sensors periodically If it detects any voltage current fan speed or temperature irregularities the monitor generates a warning message to the system console For additional information about the system s environmental monitoring capabilities see Environmental Monitoring and Control on page 23 58 Sun Fire V480 Server Administration Guide February 2002 Enabling or Disabling the OpenBoot Environmental Monitor The OpenBoot environmental monitor is enabled by default whenever the system is operating at the ok prompt However you can enable or disable it yourself using the OpenBoot commands env on and env off For more information see a How to Enable OpenBoot Environmental Monitoring on page 160 a How to Disable OpenBoot Environmental Monitoring on page 160 Note Using the Stop A keyboard command to enter the OpenBoot environment during power on
174. nal network interface you must configure it separately after installing the operating system See a How to Configure Additional Network Interfaces on page 152 Chapter 8 Configuring Network Interfaces and the Boot Device 151 Note The Sun Fire V480 system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems establishing a connection between this system and your hub verify that the Ethernet hub also has the link test function enabled Consult the manual provided with your hub for more information about the link integrity test function How to Configure Additional Network Interfaces Before You Begin Perform the following tasks to prepare an additional network interface m Install the Sun Fire V480 server as described in Chapter 1 a If you are setting up a redundant network interface see About Redundant Network Interfaces on page 55 a If you need to install a PCI network interface card follow the installation instructions in the Sun Fire V480 Server Parts Installation and Removal Guide m Attach an Ethernet cable to the appropriate port on the system back panel See How to Attach a Twisted Pair Ethernet Cable on page 133 If you are using a PCI network interface card see the documentation supplied with the card Note All internal options except
175. nction PCI riser board provided by the SuperlO integrated circuit 122 Sun Fire V480 Server Administration Guide February 2002 Part Three Instructions The six chapters within this part of the Sun Fire V480 Server Administration Guide use illustrated instructions on how to set up various components within your system configure your system and diagnose problems Instructions within this guide are primarily to be used by experienced system administrators who are familiar with the Solaris operating environment and its commands Instructions for other more routine system setup and maintenance tasks are in the Sun Fire V480 Server Parts Installation and Removal Guide For detailed background information relating to the various tasks presented in Part Three see the chapters in Part Two Background Chapters included in Part Three are Chapter 7 Configuring Devices Chapter 8 Configuring Network Interfaces and the Boot Device Chapter 9 Configuring System Firmware Chapter 10 Isolating Failed Parts Chapter 11 Monitoring the System Chapter 12 Exercising the System Following Part Three are three appendixes of system reference information CHAPTER 7 Configuring Devices This chapter includes instructions on how to install your Ethernet cables and set up terminals Tasks covered in this chapter include How to Avoid Electrostatic Discharge on page 126 How to Power On the System on
176. ncy Device model numbers Whether a device is field replaceable Condition pass or fail of memory banks fans and other devices Power supply type For more information about the Config Reader module data property tables see the Sun Management Center Software User s Guide What Next There is much more to Sun Management Center software than what is detailed in this manual In particular you may be interested in setting alarms and administering security These topics and many others are covered in the Sun Management Center Software User s Guide as well as the other documents accompanying the Sun Management Center software 194 Sun Fire V480 Server Administration Guide February 2002 How to Monitor the System Using RSC This section explains how to configure Sun Remote System Control RSC and steps you through some of the tool s most important monitoring features Before You Begin The Sun Fire V480 server must be set up with RSC server software which is installed by default from the Operating System Supplemental CD disk Typically you monitor the Sun Fire V480 system from a different Sun computer or a PC This procedure assumes you have installed RSC client software on the monitoring system There are many ways to configure and use RSC and only you can decide which is right for your organization This procedure is designed to give you an idea of the capabilities of RSC software s graphical user interface GUI It assum
177. ndependent disks RAID storage arrays can be supported by installing single channel or multichannel PCI host adapter cards along with the appropriate system software Software drivers supporting FC AL and other types of devices are included in the Solaris operating environment The system provides two on board Ethernet host PCI adapters which support several modes of operations at 10 100 and 1000 megabits per second Mbps Additional Ethernet interfaces or connections to other network types can be provided by installing the appropriate PCI interface cards Multiple network interfaces can be combined with multipathing software to provide hardware redundancy and failover capability Should one of the interfaces fail the software can automatically switch all network traffic to an alternate interface to maintain network availability For more information about network connections see How to Configure the Primary Network Interface on page 150 and How to Configure Additional Network Interfaces on page 152 The Sun Fire V480 server provides a serial communication port which you can access through an RJ 45 connector located on the system s back panel For more information see About the Serial Port on page 51 The back panel also provides two Universal Serial Bus USB ports for connecting USB peripheral devices such as modems printers scanners digital cameras or a Sun Type 6 USB keyboard and mouse The USB ports support bot
178. nfiguration 29 About Hot Pluggable and Hot Swappable Components 30 Power Supplies 30 Disk Drives 31 About the CPU Memory Boards 31 About the Memory Modules 32 Memory Interleaving 34 Independent Memory Subsystems 34 Configuration Rules 35 About the PCI Cards and Buses 35 Configuration Rules 37 About the Sun Remote System Control Card 38 Configuration Rules 40 About Hardware Jumpers 40 PCI Riser Board Jumpers 41 RSC Card Jumpers 42 About the Power Supplies 43 Configuration Rule 45 About the Fan Trays 45 Configuration Rule 46 About FC AL Technology 47 x Sun Fire V480 Server Administration Guide February 2002 About the FC AL Backplane 48 Configuration Rules 49 About the HSSDC FC AL Port 49 About the FC AL Host Adapters 50 Configuration Rules 50 About the Internal Disk Drives 50 Configuration Rule 51 About the Serial Port 51 About the USB Ports 52 Network Interfaces and System Firmware 53 About the Network Interfaces 54 About Redundant Network Interfaces 55 About the ok Prompt 55 What You Should Know About Accessing the ok Prompt 56 Ways of Reaching the ok Prompt 57 Graceful Halt 57 L1 A or Break Key Sequence 57 Externally Initiated Reset XIR 57 Manual System Reset 58 For More Information 58 About OpenBoot Environmental Monitoring 58 Enabling or Disabling the OpenBoot Environmental Monitor 59 Automatic System Shutdown 59 OpenBoot Environmental Status Information 60 About OpenBoot Emergency Procedures 60 OpenB
179. ng for this information m Solaris Handbook for Sun Peripherals a AnswerBook2 online documentation for the Solaris operating environment a Other software documentation that you received with your system Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when su contrasted with on screen Password computer output AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized These are called class options You must be superuser to do this AaBbCc123 Command line variable replace To delete a file type rm filename with a real name or value Preface xxv Shell Prompts Shell Prompt C shell machine name C shell superuser machine name Bourne shell and Korn shell S Bourne shell and Korn shell superuser Related Documentation Application Title Part Number Rack installation Sun Fire V480 Server Setup and 816 0902 10 Rackmounting Guide Parts installation and Sun Fire V480 Server Parts Installation 816 0907 10 removal and Removal Guide Accessing Sun Documentation Online A broad selection of Sun system documentation is located at http www sun com products n solutions hardware docs A complete set of Solaris documentation and many other titles are located at http docs sun com
180. ng table summarizes the Stop key command functions for systems that use standard non USB keyboards TABLE 4 2 Stop Key Command Functions for Systems With Standard Keyboards Command Description Stop Bypass POST This command does not depend on security mode Note Some systems bypass POST as a default In such cases use Stop D to start POST Stop A Abort Stop D Enter the diagnostic mode set diag switch to true Stop F Enter Forth on TTYA instead of probing Use fexit to continue with the initialization sequence Useful if hardware is broken Stop N Reset OpenBoot configuration variables to their default values OpenBoot Emergency Procedures for Systems With USB Keyboards The following paragraphs describe how to perform the functions of the Stop commands on systems that use USB keyboards such as the Sun Fire V480 system These same functions are available through Sun Remote System Control RSC Stop A Functionality Stop A Abort key sequence works the same as it does on systems with standard keyboards except that it does not work during the first few seconds after the machine is reset Stop N Functionality After turning on the power to your system wait until the system Fault LED on the front panel begins to blink Chapter 4 Network Interfaces and System Firmware 61 62 2 Press the front panel Power button twice with a short one second delay in between presses A screen similar to the followin
181. ng up an RSC console For more information see How to Monitor the System Using RSC on page 195 Chapter 3 Hardware Configuration 39 Once you install the operating environment and the RSC software you can then configure the system to use RSC as the system console For detailed instructions see How to Redirect the System Console to RSC on page 165 Configuration Rules a The RSC card is installed in a dedicated slot on the system PCI riser board Never move the RSC card to another system slot as it is not a PCI compatible card m The RSC card is not a hot pluggable component Before installing or removing an RSC card you must power off the system and disconnect all system power cords Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removing the RSC card see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About Hardware Jumpers Three jumpers each are located on the Sun Fire V480 system s PCI riser board and RSC card Note that jumpers are set at the factory to ensure best system performance Be aware that moving any jumper shunt from its default location can render the system unstable or unuseable All jumpers are marked with identification numbers For example the jumpers on the system PCI riser board are marked J1102 J1103 and J1
182. ning and notify you if it goes out of commission Add On Diagnostic Suite The Hardware Diagnostic Suite is available as a premium package you can purchase as an add on to the Sun Management Center product This suite lets you exercise a system while it is still up and running in a production environment See Exercising the System Using Hardware Diagnostic Suite on page 114 for more information Interoperability With Third Party Monitoring Tools If you administer a heterogeneous network and use a third party network based system monitoring or management tool you may be able to take advantage of Sun Management Center software s support for Tivoli Enterprise Console BMC Patrol and HP Openview Who Should Use Sun Management Center Sun Management Center software is geared primarily toward system administrators who have large data centers to monitor or other installations that have many computer platforms to monitor If you administer a more modest installation you need to weigh Sun Management Center software s benefits against the requirement of maintaining a significant database typically over 700 Mbytes of system status information Chapter6 Diagnostic Tools 111 The servers being monitored must be up and running if you want to use Sun Management Center since this tool relies on the Solaris operating environment For instructions see How to Monitor the System Using Sun Management Center Software on page 190 For det
183. nstructions The XIR feature is also available for you to invoke manually by way of your RSC console You use the xir command manually when the system is absolutely hung and an L1 A Stop A keyboard command does not work When you issue the xir command manually by way of RSC the system is immediately returned to the OpenBoot PROM OBP ok prompt From there you can use OBP commands to debug the system Dual Loop Enabled FC AL Subsystem The system s dual ported Fibre Channel Arbitrated Loop FC AL disk drives and dual loop enabled FC AL backplane may be combined with an optional PCI FC AL host adapter card to provide for fault tolerance and high availability of data This dual loop configuration allows each disk drive to be accessed through two separate and distinct data paths providing both increased bandwidth and hardware redundancy that is dual loop configuration provides the ability to sustain component failures in one path by switching all data transfers to an alternate path The FC AL subsystem is described in greater detail in m About FC AL Technology on page 47 a About the FC AL Backplane on page 48 a About the FC AL Host Adapters on page 50 26 Sun Fire V480 Server Administration Guide February 2002 Support for RAID Storage Configurations By attaching one or more external storage devices to the Sun Fire V480 server you can use a software RAID application such as Solstice DiskSuite or VERITAS V
184. nt For background information see About the ok Prompt on page 55 For instructions see How to Get to the ok Prompt on page 132 173 How to Operate the Locator LED The Locator LED helps you quickly to find a specific system among dozens of systems in a room For background information about system LEDs see LED Status Indicators on page 16 You can turn the Locator LED on and off either from the system console the Sun Remote System Control RSC command line interface CLI or by using RSC software s graphical user interface GUI Note It is also possible to use Sun Management Center software to turn the Locator LED on and off Consult Sun Management Center documentation for details Before You Begin Either log in as root or access the RSC GUI What to Do 1 Turn the Locator LED on Do one of the following m As root type usr sbin locator n m At the RSC command line interface type rsc gt setlocator on m From the RSC GUI main screen click the representation of the Locator LED See the illustration under Step 5 on page 198 With each click the LED will change state from off to on or vice versa 174 Sun Fire V480 Server Administration Guide February 2002 2 Turn the Locator LED off Do one of the following m As root type usr sbin locator f At the system console as accessed through RSC type rsc gt setlocator of
185. ntered e errors 0 displays all error reports without terminating testing If you want to make multiple customizations to the OpenBoot Diagnostics testing you can set test args to a comma separated list of keywords as in this example ok setenv test args debug loopback media From the OpenBoot Diagnostics Test Menu It is easiest to run OpenBoot Diagnostics tests interactively from a menu You access the menu by typing obdiag at the ok prompt See How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests on page 180 for full instructions Sun Fire V480 Server Administration Guide February 2002 The obdiag gt prompt and the OpenBoot Diagnostics interactive menu FIGURE 6 4 appear For a brief explanation of each OpenBoot Diagnostics test see TABLE 6 10 in Reference for OpenBoot Diagnostics Test Descriptions on page 116 obdiag 1 SUNW qlc 2 2 bbc 1 0 3 ebus 1 4 flashprom 0 0 5 i2c 1 2e 6 i2c 1 30 7 idet6 8 network 1 9 network 2 10 pmc 1 300700 11 rsc control 1 3062 8 12 rtc 1 300070 13 serial 1 400000 14 usb 1 3 Commands test test all except help what setenv versions exit diag passes 1 diag level off test args subtests FIGURE 6 4 OpenBoot Diagnostics Interactive Test Menu Interactive OpenBoot Diagnostics Commands You run individual OpenBoot Diagnostics tests from the obdiag gt prompt by typing obdiag gt test n where n represents the number associated with a
186. ntrollers PBCs on the disk backplane ensure loop integrity When a disk or external device is unplugged or fails the PBCs automatically bypass the device closing the loop to maintain data availability Configuration Rules m The FC AL backplane requires low profile 1 0 inch 2 54 cm disk drives m The FC AL disks are hot pluggable For information about installing or removing an FC AL disk or disk backplane see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About the HSSDC FC AL Port The Sun Fire V480 system back panel includes an FC AL port with a high speed serial data connector HSSDC This connector supports several hard drive data storage systems Note At this time no Sun storage products are supported utilizing the HSSDC connector Chapter 3 Hardware Configuration 49 About the FC AL Host Adapters The Sun Fire V480 server uses an intelligent Fibre Channel processor as its on board FC AL controller Integrated into the system centerplane the processor resides on PCI Bus C and supports a 64 bit 66 MHz PCI interface The on board FC AL controller controls FC AL operations on Loop A To take advantage of the dual loop capability of the FC AL backplane an optional PCI FC AL host adapter card and optional cable are required to control the second loop Loop B For this purpose Sun offers the Sun StorEdge PCI Dual Fibre Channel Host Ad
187. nweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Ger teschaden Befolgen Sie die Achtung Gefahr von Verletzung und Anweisungen da Verletzungsgefahr durch hei e Oberfl che Achtung Hohe Temperatur Nicht ber hren besteht Anweisungen befolgen um Stromschlage und Achtung Gef hrliche Spannungen Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom 228 Sun Fire V480 Server Administration Guide February 2002 Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand Anderungen an Sun Geraten Nehmen Sie keine mechanischen oder elektrischen Anderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Veran
188. of sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no esta seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio Precauci n Los productos Sun est n alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no estan provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n No todos los cables de proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra Precauci n Con el producto Sun se La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera Precauci n El interruptor de encendido de AN este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la
189. of such a test reveals precise information about particular integrated circuits the memory registers inside them or the data paths connecting them 1 gt ERROR TEST Data Bitwalk on Slave 3 1 gt H W under test CPU3 Memory 1 gt MSG ERROR miscompare on mem test Address 00000030 001b0038 Expected 00000000 00100000 Observed 00000000 00000000 Sun Fire V480 Server Administration Guide February 2002 What POST Error Messages Tell You When a specific power on self test discloses an error it reports different kinds of information about the error m The specific test that failed a The specific circuit or subcomponent that is most likely at fault a The field replaceable units FRUs most likely to require replacement in order of likelihood Here is an excerpt of POST output showing another error message 0 gt Schizo unit 1 PCI DMA C test 0 gt 0 gt 0 gt 0 gt 0 gt FAILED ERROR TEST Schizo unit 1 PCI DMA C test H W under test Motherboard Centerplane Schizo 1 I O Board CPU lt lt SG Schizo Error 16bit Data miss compare 0 gt address 0000060300012800 0 gt expected 0001020304050607 0 gt observed 0000000000000000 0 gt END_ERROR CODE EXAMPLE 6 1 POST Error Message Identifying FRUs An important feature of POST error messages is the H W under test line See the arrow in CODE EXAMPLE 6 1 The H W under test line indicates which FRU o
190. olaris 58 G go OpenBoot command 56 graceful halt 57 133 H H W under test See interpreting error messages halt gracefully advantages of 57 133 halt command Solaris 57 133 hardware configuration 29 to 52 hardware jumpers 40 to 43 flash PROM 43 serial port 51 hardware device paths 94 98 Hardware Diagnostic Suite 111 about exercising the system with 114 hardware jumpers 40 to 43 hardware revision displaying with showrev 105 hardware watchdog described 26 host adapter probe scsi 97 hot spares See disk configuration HP Openview See third party monitoring tools l PC bus 23 EC device addresses table 118 IDE bus 98 IDPROM function of 85 Index 237 IEEE 1275 compatible built in self test 91 informal diagnostic tools 80 99 See also LEDs system 176 init command Solaris 57 133 input device variable 90 installing a server 5 to 7 Integrated Drive Electronics See IDE bus intermittent problem 112 115 internal disk drive bays locating 51 interpreting error messages LC tests 95 OpenBoot Diagnostics tests 95 POST 87 isolating faults 106 FRU coverage table 106 J jumpers 40 to 43 flash PROM 40 43 PCI riser board functions 41 PCT riser board identification 40 RSC Remote System Control card 42 K keyboard attaching 143 L L1 A key sequence 57 133 LEDs AC Present power supply 177 Activity disk drive 178 Activity Ethernet 178 back pane
191. olume Manager to configure system disk storage in a variety of different RAID levels Configuration options include RAID 0 striping RAID 1 mirroring RAID 0 1 striping plus mirroring RAID 1 0 mirroring plus striping and RAID 5 striping with interleaved parity You choose the appropriate RAID configuration based on the price performance and reliability and availability goals for your system You can also configure one or more drives to serve as hot spares to fill in automatically for a defective drive in the event of a disk failure For more information see About Volume Management Software on page 70 Error Correction and Parity Checking Error correcting code ECC is used on all internal system data paths to ensure high levels of data integrity All data that moves between processors memory and PCI bridge chips have end to end ECC protection The system reports and logs correctable ECC errors A correctable ECC error is any single bit error in a 128 bit field Such errors are corrected as soon as they are detected The ECC implementation can also detect double bit errors in the same 128 bit field and multiple bit errors in the same nibble 4 bits In addition to providing ECC protection for data the system offers parity protection on all system address buses Parity protection is also used on the PCI and SCSI buses and in the UltraSPARC III CPU s internal and external caches Chapter 2 System Overview 27 28
192. omatic system recovery ASR feature is not activated until you enable it at the system ok prompt What to Do At the system ok prompt type ok setenv diag switch true ok setenv auto boot true ok setenv auto boot on error true Set the obdiag trigger variable to power on reset error reset or user reset For example type ok setenv obdiag trigger user reset To cause the parameter changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Note To store parameter changes you can also power cycle the system using the front panel Power button What Next To disable ASR complete this task a How to Disable ASR on page 164 Chapter 9 Configuring System Firmware 163 How to Disable ASR After you disable the automatic system recovery ASR feature it is not activated again until you enable it at the system ok prompt What to Do 1 At the system ok prompt type ok setenv auto boot on error false 2 To cause the parameter change to take effect type ok reset all The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power button How to Obtain ASR Status Information Use the following procedure to retrieve information ab
193. ommands 204 Useful SunVTS Tests to Run on a Sun Fire V480 System 209 Sun Fire V480 Server Administration Guide February 2002 Preface The Sun Fire V480 Server Administration Guide is intended to be used by experienced system administrators It includes general descriptive information about the Sun Fire V480 server and detailed instructions for installing configuring and administering the server and for diagnosing problems with the server To use the information in this manual particularly the instructional chapters you must have working knowledge of computer network concepts and terms and advanced familiarity with the Solaris operating environment Before You Read This Book While the first part of this manual focuses on installation of the Sun Fire V480 server it does not deal with mounting the server in a cabinet or 2 post rack For those instructions see the Sun Fire V480 Server Setup and Rackmounting Guide Rackmounting instructions are also printed on labels on the server chassis Follow the instructions for mounting the server in a cabinet or 2 post rack before continuing with the installation and configuration instructions in this manual How This Book Is Organized The Sun Fire V480 Server Administration Guide is divided into three parts m Part One Installation a Part Two Background m Part Three Instructions xxiii Each part of the book is divided into chapters Part One Chapter 1 descri
194. on Guide February 2002 showrev Command The showrev command displays revision information for the current hardware and software CODE EXAMPLE 6 15 shows sample output of the showrev command Hostname abc 123 Hostid cc0ac37f Release 5 8 Kernel architecture sun4u Application architecture sparc Hardware provider Domain Sun COM Sun_Microsystems Kernel version SunOS 5 8 cstone_14 08 01 01 2001 CODE EXAMPLE 6 15 showrev Command Output When used with the p option this command displays installed patches CODE EXAMPLE 6 16 shows a partial sample output from the showrev command with the p option Patch Patch Patch Patch Patch Patch Patch Patch 109729 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109783 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109807 01 Obsoletes Requires Incompatibles Packages SUNWcsu 109809 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110905 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110910 01 Obsoletes Requires Incompatibles Packages SUNWcsu 110914 01 Obsoletes Requires Incompatibles Packages SUNWcsu 108964 04 Obsoletes Requires Incompatibles Packages SUNWcsr CODE EXAMPLE 6 16 showrev p Command Output Chapter 6 Diagnostic Tools 105 Tools and the Boot Process A Summary Different diagnostic tools are available to you at
195. on of the firmware based tests In addition to the formal tools that run on top of Solaris operating environment software there are other resources that you can use when assessing or monitoring the condition of a Sun Fire V480 server These include m Error and system message log files a Solaris system information commands Error and System Message Log Files Error and other system messages are saved in the file var adm messages Messages are logged to this file from many sources including the operating system the environmental control subsystem and various software applications For information about var adm messages and other sources of system information refer to your Solaris system administration documentation Solaris System Information Commands Some Solaris commands display data that you can use when assessing the condition of a Sun Fire V480 server These include the prtconf command prtdiag command prtfru command psrinfo command showrev command This section describes the information these commands give you For instructions on using these commands turn to How to Use Solaris System Information Commands on page 203 or look up the appropriate man page Chapter6 Diagnostic Tools 99 prtconf Command The prtconf command displays the Solaris device tree This tree includes all the devices probed by OpenBoot firmware as well as additional devices like individual disks that only the operating environment sof
196. on on the failed drive can be reconstructed from the data and parity on the remaining disks System performance using RAID 5 will fall between that of RAID 0 and RAID 1 however RAID 5 provides limited data redundancy If more than one disk fails all data is lost Hot Spares Hot Relocation In a hot spares arrangement one or more disk drives are installed in the system but are unused during normal operation Should one of the active drives fail the data on the failed disk is automatically reconstructed and generated on a hot spare disk enabling the entire data set to maintain its availability Chapter 5 System Administration Software 73 For More Information See the documentation supplied with the VERITAS Volume Manager and Solstice DiskSuite software For more information about MPxIO see your Solaris system administration documentation 74 About Sun Cluster Software Sun Cluster software lets you connect up to eight Sun servers in a cluster configuration A cluster is a group of nodes that are interconnected to work as a single highly available and scalable system A node is a single instance of Solaris software it may be running on a standalone server or on a domain within a standalone server With Sun Cluster software you can add or remove nodes while online and mix and match servers to meet your specific needs Sun Cluster software delivers high availability through automatic fault detection and recovery and scalab
197. on page 16 for additional details LED Status Indicators Several LED status indicators on both the front and back panels provide general system status alert you to system problems and help you to determine the location of system faults At the top left of the system as you look at its front are three general system LEDs Two of these LEDs the system Fault LED and the Power OK LED provide a snapshot of the overall system status One LED the Locator LED helps you to locate a specific system quickly even though it may be one of dozens or even scores of systems in a room The front panel Locator LED is at the far left in the cluster The Locator LED is lit by command from the administrator For instructions see How to Operate the Locator LED on page 174 Other LEDs located on the front of the system work in conjunction with specific fault LED icons For example a fault in the disk subsystem illuminates a disk drive fault LED in the center of the LED cluster that is next to the affected disk drive Since all front panel status LEDs are powered by the system s 5 volt standby power source fault LEDs remain lit for any fault condition that results in a system shutdown Locator Fault and Power OK LEDs are also found at the upper left corner of the back panel Also located on the back panel are LEDs for the system s two power supplies and RJ 45 Ethernet ports See FIGURE 2 1 Sun Fire V480 Server Front Panel Features on page
198. onmental Monitoring and Control The Sun Fire V480 system features an environmental monitoring subsystem designed to protect against m Extreme temperatures m Lack of adequate airflow through the system m Power supply failures Monitoring and control capabilities reside at the operating system level as well as in the system s boot PROM firmware This ensures that monitoring capabilities remain operational even if the system has halted or is unable to boot The environmental monitoring subsystem uses an industry standard I C bus The PC bus is a simple two wire serial bus used throughout the system to allow the monitoring and control of temperature sensors fans power supplies status LEDs and the front panel system control switch Temperature sensors are located throughout the system to monitor the ambient temperature of the system and the temperature of several ASICs The monitoring subsystem polls each sensor and uses the sampled temperatures to report and respond to any overtemperature or undertemperature conditions The hardware and software together ensure that the temperatures within the enclosure do not stray outside predetermined safe operation ranges If the temperature observed by a sensor falls below a low temperature warning threshold or rises above a high temperature warning threshold the monitoring subsystem software lights the system Fault LED on the front status and control panel All error and warning messages are
199. oot Emergency Procedures for Systems With Non USB Keyboards 61 OpenBoot Emergency Procedures for Systems With USB Keyboards 61 Contents xi Stop A Functionality 61 Stop N Functionality 61 Stop F Functionality 62 Stop D Functionality 63 About Automatic System Recovery 63 Auto Boot Options 64 Error Handling Summary 64 Reset Scenarios 65 ASR User Commands 66 5 System Administration Software 67 About System Administration Software 68 About Multipathing Software 69 For More Information 69 About Volume Management Software 70 VERITAS Dynamic Multipathing 70 Multiplexed I O MPxIO 71 RAID Concepts 71 Disk Concatenation 72 RAID 1 Disk Mirroring 72 RAID 0 Disk Striping 73 RAID 5 Disk Striping With Parity 73 Hot Spares Hot Relocation 73 For More Information 74 About Sun Cluster Software 74 For More Information 74 About Communicating With the System 75 What the System Console Does 75 Using the System Console 76 xii Sun Fire V480 Server Administration Guide February 2002 Default System Console Configuration 76 Alternative System Console Configuration 76 Diagnostic Tools 79 About the Diagnostic Tools 80 About Diagnostics and the Boot Process 84 Stage One OpenBoot Firmware and POST 84 What Are POST Diagnostics For 85 What POST Diagnostics Do 86 What POST Error Messages Tell You 87 Controlling POST Diagnostics 88 Stage Two OpenBoot Diagnostics Tests 90 What Are OpenBoot Diagnostics Tests For 91 Controlling OpenBoo
200. ork interfaces m VERITAS Volume Manager software includes a feature called Dynamic Multipathing DMP which provides disk multipathing as well as disk load balancing to optimize I O throughput a Multiplexed I O MPxIO is a new architecture fully integrated within the Solaris operating environment beginning with Solaris 8 that enables I O devices to be accessed through multiple host controller interfaces from a single instance of the 1 0 device For More Information For information about setting up redundant hardware interfaces for storage devices or networks see About Redundant Network Interfaces beginning on page 55 For instructions on how to configure and administer Solaris IP Network Multipathing consult the IP Network Multipathing Administration Guide provided with your specific Solaris release For information about VERITAS Volume Manager and its DMP feature see About Volume Management Software beginning on page 70 and refer to the documentation provided with the VERITAS Volume Manager software For information about MPxIO see Multiplexed I O MPxIO beginning on page 71 and refer to your Solaris operating environment documentation Chapter 5 System Administration Software 69 About Volume Management Software Sun Microsystems offers two different volume management applications for use on Sun Fire V480 systems a VERITAS Volume Manager software m Solstice DiskSuite software Volume management so
201. os and provides secure user authentication data integrity and privacy for transactions over networks If your site uses SEAM security you must have the SEAM client and server software installed in your networked environment and configured properly in both Solaris and SunVTS software If your site does not use SEAM security do not choose the SEAM option during SunVTS software installation If you enable the wrong security scheme during installation or if you improperly configure the security scheme you choose you may find yourself unable to run SunVTS tests For more information see the SunVTS User s Guide and the instructions accompanying the SEAM software Exercising the System Using Hardware Diagnostic Suite The Sun Management Center product features an optional Hardware Diagnostic Suite which you can purchase as an add on The Hardware Diagnostic Suite is designed to exercise a production system by running tests sequentially 114 Sun Fire V480 Server Administration Guide February 2002 Sequential testing means the Hardware Diagnostic Suite has a low impact on the system Unlike SunVTS which stresses a system by consuming its resources with many parallel tests see Exercising the System Using SunVTS Software on page 113 the Hardware Diagnostic Suite lets the server run other applications while testing proceeds When to Run Hardware Diagnostic Suite The best use of the Hardware Diagnostic Suite is to disclose a suspec
202. ostic Tools Continued What It Does Exercises and stresses the system running tests in parallel Monitors environmental conditions performs basic fault isolation and provides remote console access Monitors both hardware environmental conditions and software performance of multiple machines Generates alerts for various conditions Exercises an operational system by running sequential tests Also reports failed FRUs Accessibility and Availability Requires operating system Optional package may need to be installed Can function on standby power and without operating system Requires operating system to be running on both monitored and master servers Requires a dedicated database on the master server Separately purchased optional add on to Sun Management Center Requires operating system and Sun Management Center Remote Capability View and control over network Designed for remote access Designed for remote access Designed for remote access Why are there so many different diagnostic tools There are a number of reasons for the lack of a single all in one diagnostic test starting with the complexity of the server systems Chapter 6 Diagnostic Tools 81 82 Consider the data bus built into every Sun Fire V480 server This bus features a five way switch called a CDX that interconnects all CPUs and high speed I O interfaces see FIGURE 6 1 This data switch enables multipl
203. ote System Control Card on page 38 The basic system includes two 1184 watt power supplies each with two internal fans The power supplies are plugged directly into one power distribution board PDB One power supply provides sufficient power for a maximally configured system The second power supply provides 1 1 redundancy allowing the system to continue operating should the first power supply fail A power supply in a redundant configuration is hot swappable so that you can remove and replace a faulty power supply without shutting down the operating system or turning off the system power For more information about the power supplies see About the Power Supplies on page 43 System reliability availability and serviceability RAS are enhanced by features that include hot pluggable disk drives and redundant hot swappable power supplies A full list of RAS features is in the section About Reliability Availability and Serviceability Features on page 22 Sun Fire V480 Server Administration Guide February 2002 Locating Front Panel Features The illustration below shows the system features that you can access from the front panel In the illustration the media door upper right and the power supply access panel bottom are removed System control switch Power button Disk drive status LEDs fo me Disk Drive 1 Disk Drive 0 System status LEDs Fan tray LEDs DVD ROM drive Fan Tray
204. our Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA e Industry Canada Equipment Standard for Digital Equipment ICES 003 Canada e Voluntary Control Council for Interference VCCI Japan e Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation
205. ous trouverez ci dessous la signification des diff rents symboles utilis s et de d g ts mat riels Veuillez suivre les instructions Attention risques de blessures corporelles Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention surface temp rature lev e Attention pr sence de tensions AN dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions courant alternatif MARCHE Votre syst me est sous tension 230 Sun Fire V480 Server Administration Guide February 2002 Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre syst me est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un produit Sun Attention pour assurer le bon AN fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radia
206. out the status of the automatic system recovery ASR feature What to Do At the system ok prompt type ok asr 164 Sun Fire V480 Server Administration Guide February 2002 In the asr command output any devices marked disabled have been manually unconfigured using the asr disable command The asr command also lists devices that have failed firmware diagnostics and have been automatically unconfigured by the OpenBoot ASR feature What Next For more information see About Automatic System Recovery on page 63 How to Enable ASR on page 163 How to Disable ASR on page 164 How to Unconfigure a Device Manually on page 168 How to Reconfigure a Device Manually on page 170 How to Redirect the System Console to RSC Perform this procedure if after installing the Solaris operating environment and the Sun Remote System Control RSC software you want to configure the system to use RSC as the system console For more information about RSC see a About the Sun Remote System Control Card on page 38 m Sun Remote System Control RSC User s Guide What to Do 1 Establish an RSC session See the Sun Remote System Control RSC User s Guide provided with the RSC software for instructions 2 At the system ok prompt type ok setenv diag out console true ok setenv input device rsc console ok setenv output device rsc console Chapter 9 Configuring System Firmware 165 3
207. page 63 53 54 About the Network Interfaces The Sun Fire V480 server provides two on board Ethernet interfaces which reside on the system centerplane and conform to the IEEE 802 3z Ethernet standard For an illustration of the Ethernet ports see FIGURE 2 4 Back Panel External Ports on page 21 The Ethernet interfaces operate at 10 Mbps 100 Mbps and 1000 Mbps Two back panel ports with RJ 45 connectors provide access to the on board Ethernet interfaces Each interface is configured with a unique media access control MAC address Each connector features two LEDs as described in TABLE 4 1 TABLE 4 1 Ethernet Port LEDs Name Description Activity This amber LED lights to indicate that data is either being transmitted or received by the particular port Link Up This green LED lights when a link is established at the particular port with its link partner Additional Ethernet interfaces or connections to other network types are available by installing the appropriate PCI interface cards An additional network interface card can serve as a redundant network interface for one of the system s on board interfaces If the active network interface becomes unavailable the system can automatically switch to the redundant interface to maintain availability This capability is known as automatic failover and must be configured at the Solaris operating environment level For additional details see About Redundant Network Interfac
208. pear unresponsive you should suspect this cable is loose or defective Chapter6 Diagnostic Tools 107 About Monitoring the System Sun provides two tools that can give you advance warning of difficulties and prevent future downtime These are a Sun Remote System Control RSC m Sun Management Center These monitoring tools let you specify system criteria that bear watching For instance you can set a threshold for system temperature and be notified if that threshold is exceeded Warnings can be reported by visual indicators in the software s interface or you can be notified by email or pager alert whenever a problem occurs Monitoring the System Using Sun Remote System Control Sun Remote System Control RSC enables you to monitor and control your server over a serial port over modem lines and over a network RSC provides both graphical and command line interfaces for remotely administering geographically distributed or physically inaccessible machines You can also redirect the server s system console to RSC which lets you remotely run diagnostics like POST that would otherwise require physical proximity to the machine s serial port RSC can send email or pager notification of hardware failures or other server events The RSC card runs independently and uses standby power from the server Therefore RSC firmware and software continue to be effective when the server operating system goes offline The RSC card al
209. pending the operating environment you should back up files warn users of the impending shutdown and halt the system in an orderly manner However it is not always possible to take such precautions especially if the system is malfunctioning Sun Fire V480 Server Administration Guide February 2002 Ways of Reaching the ok Prompt There are several ways to get to the ok prompt depending on the state of the system and the means by which you are accessing the system console In order of desirability these are Graceful halt L1 a or Break key sequence Externally Initiated Reset XIR Manual system reset A discussion of each method follows For instructions see How to Get to the ok Prompt on page 132 Graceful Halt The preferred method of reaching the ok prompt is to halt the operating environment software by issuing an appropriate command for example the shutdown init halt or uadmin command as described in Solaris system administration documentation Gracefully halting the system prevents data loss allows you to warn users beforehand and causes minimal disruption You can usually perform a graceful halt provided Solaris operating environment software is running and the hardware has not experienced serious failure L1 A or Break Key Sequence When it is impossible or impractical to halt the system gracefully you can get to the ok prompt by typing the L1 A or Stop A key sequence from a Sun keyboard or if you
210. ponent As you highlight a hardware component status and manufacturing information about that component appears in a property table to the right Property value Name cpu unit 0 Clock Frequency 450 MHz Cpu Type sparcy9 Dcache Size 16 0 KB Ecache Size 4 0 MB FRU yes Icache Size 16 0 KB Model SUNW UltraS PARC Processor Id 0 Status online Unit amp Temperature i Status information about selected component For more information about physical and logical views see the Sun Management Center Software User s Guide 7 Monitor the Sun Fire V480 system using Config Reader module data property tables To access this information a Click the Browser tab Chapter 11 Monitoring the System 193 b Click the Hardware icon in the hierarchy view w9s97 14 Details Browser tab TEL Info Browser Alarms Modules View Log Applications Hardware S E ET f Hariware Contin Reader Workgroup Server Hardware icon Config Reader icon Data property table icons c Click the Config Reader icon in the hierarchy view Under the Config Reader icon you can find data property table icons for many hardware components d Click a data property table icon to see status information for that hardware component These tables give you many kinds of device dependent status information including System temperatures Processor clock freque
211. pose of 85 post trigger variable 90 power specifications 222 turning off 130 turning on 128 Power button 18 power distribution board isolating faults in 107 power supplies LEDs 20 21 power supply fault monitoring 24 output capacity 222 redundancy 23 Index 239 Power OK LED 177 described 17 power on self tests See POST pre POST preparation verifying baud rate 138 printenv command OpenBoot 96 probe ide command OpenBoot 98 probe scsi and probe scsi all commands OpenBoot 96 processor speed displaying 104 prtconf command Solaris 100 prtdiag command Solaris 100 prtfru command Solaris 103 psrinfo command Solaris 104 R reconfiguration boot initiating 144 reliability availability and serviceability RAS 22 to 26 remote system control See RSC removable media bay board and cable assembly isolating faults in 107 reset manual hardware 133 manual system 58 reset command 133 140 144 163 164 166 167 170 reset events kinds of 90 revision hardware and software displaying with showrev 105 RJ 45 serial communications 51 RSC Remote System Control 26 accounts 197 configuration script 195 features 25 graphical interface starting 197 interactive GUI 174 199 invoking reset command from 133 invoking xir command from 26 133 main screen 198 monitoring with 195 RSC Remote System Control card jumpers 42 to 43 run levels explained 55 ok prompt and 55 S
212. proach is inherently reactive It means waiting until a component fails outright Some diagnostic tools allow you to be more proactive by monitoring the system while it is still healthy Monitoring tools give administrators early warning of imminent failure thereby allowing planned maintenance and better system availability Remote monitoring also allows administrators the convenience of checking on the status of many machines from one centralized location Sun provides two tools that you can use to monitor servers Sun Management Center a Sun Remote System Control RSC In addition to these tools Sun provides software and firmware based commands that display various kinds of system information While not strictly a monitoring tool these commands enable you to review at a glance the status of different system aspects and components This chapter describes the tasks necessary to use these tools to monitor your Sun Fire V480 server These include a How to Monitor the System Using Sun Management Center Software on page 190 a How to Monitor the System Using RSC on page 195 a How to Use Solaris System Information Commands on page 203 a How to Use OpenBoot Information Commands on page 204 If you want background information about the tools turn to Chapter 6 189 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the Op
213. r For more information about tests that run during the boot process see About Diagnostics and the Boot Process beginning on page 84 Once the operating environment is booted the system console displays UNIX system messages and accepts UNIX commands Chapter 5 System Administration Software 75 76 Using the System Console To use the system console you need some means of getting data into and out of the computer which means attaching some kind of hardware to the server Initially you may have to configure that hardware and load and configure appropriate software as well Instructions for attaching and configuring hardware to access the system console are given in Chapter 7 The following subsections Default System Console Configuration beginning on page 76 and Alternative System Console Configuration beginning on page 76 provide background information and references to instructions appropriate for the particular device you choose to access the system console Default System Console Configuration On Sun Fire V480 servers the system console comes preconfigured to allow input and output only by means of an alphanumeric terminal or tip line attached to the system s built in serial port tt ya This provides for secure access at the installation site Using a tip line may be preferable to connecting an alphanumeric terminal since tip lets you use windowing and operating system features For instructions on se
214. r FRUs may be responsible for the error Note that in CODE EXAMPLE 6 1 three different FRUs are indicated Using TABLE 6 13 on page 121 to decode some of the terms you can see that this POST error was most likely caused by a bad system interconnect circuit Schizo on the centerplane However the error message also indicates that the PCI riser board 1 0 board may be at fault In the least likely case the error might stem from the master CPU in this case CPU 0 Chapter6 Diagnostic Tools 87 Why a POST Error May Implicate Multiple FRUs Because each test operates at such a low level the POST diagnostics are often more definite in reporting the minute details of the error like the numerical values of expected and observed results than they are about reporting which FRU is responsible If this seems counter intuitive consider the block diagram of one data path within a Sun Fire V480 server shown in FIGURE 6 3 I 5 wa y Data I O PCI CPU switch qe San bridge i controller Centerplane PCI riser board CPU Memory board FIGURE 6 3 POST Diagnostic Running Across FRUs The dashed lines in FIGURE 6 3 represent boundaries between FRUs Suppose a POST diagnostic is running in the CPU in the left part of the diagram This diagnostic attempts to initiate a built in self test in a PCI device located in the right side of the diagram If this built in self test fails there could be a fault in
215. rature 5 30 temperature 5 32 temperature 5 34 CPU Mem board A CPU Mem board B CPU Mem board A the RSC card Monitors CPU 0 temperature Monitors CPU 1 temperature Monitors CPU 2 temperature Chapter6 Diagnostic Tools 119 120 TABLE 6 12 Sun Fire V480 I2C Bus Devices Continued Address Associated FRU What the Device Does temperature 5 52 ioexp 5 44 ioexp 5 46 ioexp 5 4c ioexp 5 70 ioexp 5 72 ioexp 5 80 ioexp 5 82 temperature 5 98 temperature sensor 5 9c fru 5 a0 fru 5 a2 fru 5 a6 fru 5 a8 fru 5 ae fru 5 d0 CPU Mem board B FC AL disk backplane FC AL disk backplane Power distribution board Power Supply 0 Power Supply 1 Centerplane PCI riser Reserved FC AL disk backplane Power Supply 0 Power Supply 1 RSC card FC AL disk backplane Power distribution board RSC card Monitors CPU 3 temperature Monitors drive status LED control Monitors Loop B control Monitors power distribution board status Monitors Power Supply 0 status Monitors Power Supply 1 status Monitors I O port expander Monitors I O port expander Reserved for thermal monitoring Monitors ambient temperature at disk backplane Provides configuration information for Power Supply 0 Provides configuration information for Power Supply 1 Provides RSC card configuration information Provides disk backplane configuration information Provides configuration information for the power d
216. ritical condition If a replacement part is not immediately available power off the system to avoid damaging system hardware A Caution If you type Ctrl C to abort an impending shutdown you should OpenBoot Environmental Status Information The OpenBoot command env enables you to obtain status on the current state of everything of interest to the OpenBoot environmental monitor You can obtain environmental status at any time regardless of whether OpenBoot environmental monitoring is enabled or disabled The env status command simply reports the current environmental status information it does not take action if anything is abnormal or out of range For an example of env command output see How to Obtain OpenBoot Environmental Status Information on page 161 About OpenBoot Emergency Procedures The introduction of Universal Serial Bus USB keyboards with the newest Sun systems has made it necessary to change some of the OpenBoot emergency procedures Specifically the Stop N Stop D and Stop F commands that were available on systems with non USB keyboards are not supported on systems that use USB keyboards such as the Sun Fire V480 system The following sections describe the OpenBoot emergency procedures for systems with non USB keyboards and for newer systems with USB keyboards 60 Sun Fire V480 Server Administration Guide February 2002 OpenBoot Emergency Procedures for Systems With Non USB Keyboards The followi
217. rue Diagnostics will run if either of these switches is set properly How to Isolate Faults Using LEDs While not a deep formal diagnostic tool LEDs located on the chassis and on selected system components can serve as front line indicators of a limited set of hardware failures Before You Begin You can view LED status by direct inspection of the system s front or back panels Note Most LEDs available on the front panel are also duplicated on the back panel You can also view LED status remotely using RSC and Sun Management Center software if you set up these tools ahead of time For details on setting up RSC and Sun Management Center software see m Sun Remote System Control RSC User s Guide a Sun Management Center Software User s Guide 176 Sun Fire V480 Server Administration Guide February 2002 What to Do 1 Check the system LEDs There is a group of three LEDs located near the top left corner of the front panel and duplicated on the back panel Their status can tell you the following LED Indicates Action Locator left Fault middle Power OK right A system administrator can turn this on to flag a system that needs attention If lit hardware or software has detected a problem with the system If off power is not reaching the system from the power supplies Identify the system Check other LEDs or run diagnostics to determine the problem source Check
218. rver on page 5 About the Parts Shipped to You Standard features for Sun Fire V480 systems are installed at the factory However if you ordered options such as a monitor these will be shipped to you separately In addition you should have received the media and documentation for all appropriate system software Check that you have received everything you ordered Note Inspect the shipping carton for evidence of physical damage If a shipping carton is damaged request that the carrier s agent be present when the carton is opened Keep all contents and packing material for the agent s inspection Unpacking instructions are printed on the outside of the shipping carton 4 Sun Fire V480 Server Administration Guide February 2002 How to Install the Sun Fire V480 Server Each step in this procedure refers you to a particular document or to a section of this guide for instructions Complete each step in the order listed The best way to begin your installation of a Sun Fire V480 server is by completing the rackmounting and setup procedures in the Sun Fire V480 Server Setup and Rackmounting Guide This guide is shipped with your server in the ship kit box Before You Begin The Sun Fire V480 server is a general purpose server which you can use for many types of applications Exactly how you set up your server depends on what you want it to do This procedure is intended to be as generic as possible so as
219. ry 2002 APPENDIX B System Specifications This appendix provides the following specifications for the Sun Fire V480 server Reference for Physical Specifications on page 222 Reference for Electrical Specifications on page 222 Reference for Environmental Specifications on page 223 Reference for Agency Compliance Specifications on page 224 Reference for Clearance and Service Access Specifications on page 224 221 Reference for Physical Specifications The dimensions and weight of the system are as follows Measurement U S Metric Height 8 75 in 22 2 cm Width 17 5 in 44 6 cm Depth 24 in 61 cm Weight Minimum 79 Ib 35 83 kg Maximum 97 Ib 44 kg Power Cord 8 2 ft 2 5m Reference for Electrical Specifications The following table provides the electrical specifications for the system All specifications pertain to a full configuration system operating at 50 Hz or 60 Hz Parameter Value Input Nominal Frequencies 50 60 Hz Nominal Voltage Range 100 240 VAC Maximum Current AC RMS Output 48 VDC Maximum DC Output of Power Supply Maximum AC Power Consumption Maximum Heat Dissipation 8 6A 100 VAC 7 2A 120 VAC 4 4A 200 VAC 4 3A 208 VAC 4 0A 220 VAC 3 7A 240 VAC 3 to 24 5 A 1184 watts 853W for operation 100 VAC to 120 VAC 837W for operation 200 VAC to 240 VAC 2909 BTU hr for operation 100 VAC to 120 VAC 2854 BTU hr for operation 200 VAC to
220. s in the system are numbered from 0 to 3 depending on the slot where each CPU resides For example a CPU Memory board installed in slot B always contains CPUs 1 and 3 even if there are no other CPU Memory boards installed in the system Note CPU Memory boards on a Sun Fire V480 system are not hot pluggable The UltraSPARC III processor is a high performance highly integrated superscalar processor implementing the SPARC V9 64 bit architecture The UltraSPARC II processor supports both 2D and 3D graphics as well as image processing video compression and decompression and video effects through the sophisticated Visual Instruction Set VIS extension VIS provides high levels of multimedia performance including real time video compression and decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support Chapter 3 Hardware Configuration 31 The Sun Fire V480 server employs a shared memory multiprocessor architecture with all processors sharing the same physical address space The system processors main memory and I O subsystem communicate via a high speed system interconnect bus operating at a clock rate of 150 MHz In a system configured with multiple CPU Memory boards all main memory is accessible from any processor over the system bus The main memory is logically shared by all processors and I O devices in the system For information about memory modules and memory configuratio
221. since at this stage system memory has not been verified to work properly Soon after power is turned on the Boot Bus controller and other system hardware determine that at least one CPU module is powered on and is submitting a bus access request which indicates that the CPU in question is at least partly functional This becomes the master CPU and is responsible for executing OpenBoot firmware instructions The OpenBoot firmware s first actions are to probe the system initialize the data switches and figure out at what clock speed the CPUs are intended to run After this OpenBoot firmware checks whether or not to run the power on self test POST diagnostics and other tests The POST diagnostics constitute a separate chunk of code stored in a different area of the Boot PROM see FIGURE 6 2 POST 8 Kbytes IDPROM ot gt 2 Mbytes OpenBoot firmware FIGURE 6 2 Boot PROM and IDPROM The extent of these power on self tests and whether they are performed at all is controlled by configuration variables stored in a separate firmware memory device called the IDPROM These OpenBoot configuration variables are discussed in Controlling POST Diagnostics on page 88 As soon as POST diagnostics can verify that some subset of system memory is functional tests are loaded into system memory What Are POST Diagnostics For The POST diagnostics verify the core functionality of the system A successful execution of th
222. sk drive Their status can tell you the following LED Indicates Action OK to Remove top If lit disk can safely be Remove disk as needed removed Fault middle If lit there is a problem with Perform software commands the disk to take the disk offline See the Sun Fire V480 Server Parts Installation and Removal Guide Activity bottom If lit or blinking disk is Not applicable operating normally 5 Optional Check the Ethernet LEDs There are two LEDs for each Ethernet port they are close to the right side of each Ethernet receptacle on the back panel If the Sun Fire V480 system is connected to an Ethernet network the status of the Ethernet LEDs can tell you the following LED Indicates Action Activity top amber If lit or blinking data is either None The condition of these being transmitted or received LEDs can help you narrow down the source of a network Link Up bottom green If lit a link is established with problem a link partner What Next If LEDs do not disclose the source of a suspected problem try putting the affected machine in Diagnostic mode See a How to Put the Server in Diagnostic Mode on page 175 You can also run power on self tests POST See a How to Isolate Faults Using POST Diagnostics on page 179 178 Sun Fire V480 Server Administration Guide February 2002 How to Isolate Faults Using POST Diagnostics This section explains how to run power on self
223. so includes a backup battery that supplies approximately 30 minutes of power to the RSC card in case of a complete system power failure 108 Sun Fire V480 Server Administration Guide February 2002 RSC lets you monitor the following on the Sun Fire V480 server TABLE 6 7 What RSC Monitors Item Monitored What RSC Reveals Disk drives Whether each slot has a drive present and whether it reports OK status Fan trays Fan speed and whether the fan trays report OK status CPU Memory boards The presence of a CPU Memory board the temperature measured at each CPU and any thermal warning or failure conditions Power supplies Whether each bay has a power supply present and whether it reports OK status System temperature System ambient temperature as measured at several locations in the system as well as any thermal warning or failure conditions Server front panel System control switch position and status of LEDs Before you can start using RSC you must install and configure its software on the server and client systems Instructions for doing this are given in the Sun Remote System Control RSC User s Guide You also have to make any needed physical connections and set OpenBoot configuration variables that redirect the console output to RSC The latter task is described in How to Redirect the System Console to RSC on page 165 For instructions on using RSC to monitor a Sun Fire V480 system see How to Monitor the System Us
224. st fest system Replace test system with the name of the Sun Fire V480 system being tested Remotely log in to the Sun Fire V480 system as superuser Use a command such as rlogin Start SunVTS software Type opt SUNWvts bin sunvts display display system 0 Replace display system with the name of the machine through which you are remotely logged in to the Sun Fire V480 server If you have installed SunVTS software in a location other than the default opt directory alter the path in the above command accordingly Chapter 12 Exercising the System 207 The SunVTS GUI appears on the display system s screen i J Green Pass RETS Log button W Processor s Memory Network L Comm Ports Start and Stop buttons FCAL Devices fpo L HostAdapters _ IDE Devices uatao i Test selection area W OtherDevices l Mode selection area Test messages area 7i J 5 Expand the test lists to see the individual tests The interface s test selection area lists tests in categories such as Network as shown below To expand a category right click the F icon to the left of the category name Processor s _ Memory Network W ceO nettest ceO netlbtest ce1 netlbtest 6 Optional Select the tests you want to run Certain tests are enabled by default and you can choose to accept these Alternatively you can enable and
225. stem Control Switch in Locked Position Sun Fire V480 Server Administration Guide February 2002 The following table describes the function of each system control switch setting TABLE 2 4 System Control Switch Settings Position Normal Locked Diagnostics Forced Off Icon Description This setting enables the system Power button to power the system on or off If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding the Power button in for five seconds causes an immediate hardware power off This setting disables the system Power button to prevent unauthorized users from powering the system on or off It also disables the keyboard L1 A Stop A command terminal Break key command and tip window command preventing users from suspending system operation to access the system ok prompt The Locked setting used for normal day to day operations also prevents unauthorized programming of the system boot PROM This setting forces the power on self test POST and OpenBoot Diagnostics software to run during system startup and system resets The Power button functions the same as when the system control switch is in the Normal position This setting forces the system to power off immediately and to enter 5 volt standby mode It also disables the system Power button You may want to use this setting when AC power is interrupted and
226. supplies It also includes a backup battery that enables the card to continue operating for up to 30 minutes in the event of a power failure The card features on board devices that interface with the system s environmental monitoring subsystem and can automatically alert administrators to system problems Together these features enable the RSC card and RSC software to serve as a lights out management tool that continues to function even when the server operating system goes offline the system is powered off or a power outage occurs The RSC card plugs into a dedicated slot on the system PCI riser board and provides the following ports listed in order from top to bottom as shown in FIGURE 3 4 through an opening in the system s back panel m Serial communication port via an RJ 45 connector m 56 Kbps modem port via an RJ 11 connector a 10 Mbps Ethernet port via an RJ 45 twisted pair Ethernet TPE connector RSC serial port RSC modem port e20 tea 3 RSC Ethernet port FIGURE 3 4 RSC Card Ports All three RSC connection ports can be used simultaneously or individually disabled The modem supports regular asynchronous serial protocol and can also support the Point to Point Protocol PPP When running PPP a standard internet TCP IP protocol stack is available over the modem interface Note You must install the Solaris operating environment and the Sun Remote System Control software prior to setti
227. t Diagnostics Tests 91 What OpenBoot Diagnostics Error Messages Tell You 95 DC Bus Device Tests 95 Other OpenBoot Commands 96 Stage Three The Operating Environment 99 Error and System Message Log Files 99 Solaris System Information Commands 99 Tools and the Boot Process Summary 106 About Isolating Faults in the System 106 About Monitoring the System 108 Monitoring the System Using Sun Remote System Control 108 Monitoring the System Using Sun Management Center 109 How Sun Management Center Works 110 Other Sun Management Center Features 111 Who Should Use Sun Management Center 111 Obtaining the Latest Information 112 Contents xiii About Exercising the System 112 Exercising the System Using SunVTS Software 113 SunVTS Software and Security 114 Exercising the System Using Hardware Diagnostic Suite 114 When to Run Hardware Diagnostic Suite 115 Requirements for Using Hardware Diagnostic Suite 115 Reference for OpenBoot Diagnostics Test Descriptions 116 Reference for Decoding I2C Diagnostic Test Messages 118 Reference for Terms in Diagnostic Output 121 Part Three Instructions 123 7 Configuring Devices 125 How to Avoid Electrostatic Discharge 126 How to Power On the System 128 How to Power Off the System 130 How to Get to the ok Prompt 132 How to Attach a Twisted Pair Ethernet Cable 133 How to Access the System Console via tip Connection 134 How to Modify the etc remote File 136 How to Verify Serial Port Settings 138 How to Set Up
228. t OpenBoot Configuration Variables 184 Reference for Choosing a Fault Isolation Tool 185 Monitoring the System 189 How to Monitor the System Using Sun Management Center Software 190 How to Monitor the System Using RSC 195 How to Use Solaris System Information Commands 203 How to Use OpenBoot Information Commands 204 Contents xv 12 Exercising the System 205 How to Exercise the System Using SunVTS Software 206 How to Check Whether SunVTS Software Is Installed 210 Connector Pinouts 213 Reference for the Serial Port Connector 214 Serial Port Connector Diagram 214 Serial Port Connector Signals 214 Reference for the USB Connector 215 USB Connector Diagram 215 USB Connector Signals 215 Reference for the Twisted Pair Ethernet Connector 216 TPE Connector Diagram 216 TPE Connector Signals 216 Reference for the RSC Ethernet Connector 217 RSC Ethernet Connector Diagram 217 RSC Ethernet Connector Signals 217 Reference for the RSC Modem Connector 218 RSC Modem Connector Diagram 218 RSC Modem Connector Signals 218 Reference for the RSC Serial Connector 219 RSC Serial Connector Diagram 219 RSC Serial Connector Signals 219 Reference for the FC AL Port HSSDC Connector 220 HSSDC Connector Diagram 220 HSSDC Connector Signal 220 xvi Sun Fire V480 Server Administration Guide February 2002 System Specifications 221 Reference for Physical Specifications 222 Reference for Electrical Specifications 222 Reference for Environmental Specific
229. tain lithium batteries Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Caution The Sun Fire V480 system PCI Riser Battery Pack Caution There is a sealed NiMH battery A pack in Sun Fire V480 units There is danger of explosion if the battery pack is mishandled or incorrectly replaced Replace only with the same type of Sun Microsystems battery pack Do not disassemble it or attempt to recharge it outside the system Do not dispose of the battery in fire Dispose of the battery properly in accordance with local regulations Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 DVD ROM Caution Use of controls adjustments or the A performance of procedures other than those specified herein may result in hazardous radiation exposure Appendix C Safety Agency Compliance Statements 227 Einhaltung sicherheitsbe h rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhi
230. tchdog resets fatal errors and certain CPU reset events default e power on reset A reset caused by pressing the Power button default e user reset A reset initiated by the user or the operating system Examples of user resets include the OpenBoot boot and reset all commands as well as the Solaris reboot command e all resets Any kind of system reset none No power on self tests or OpenBoot Diagnostics tests run Selects where console input is taken from Default is keyboard e ttya From built in serial port e keyboard From attached keyboard that is part of a graphics terminal e rsc console From RSC Selects where diagnostic and other console output is displayed Default is screen e ttya To built in serial port e screen To attached screen that is part of a graphics terminal e rsc console To RSC 1 POST messages cannot be displayed on a graphics terminal They are sent to ttya even when out put device is set to screen Note These variables affect OpenBoot Diagnostics tests as well as POST diagnostics Stage Two OpenBoot Diagnostics Tests Once POST diagnostics have finished running POST reports back to the OpenBoot firmware the status of each test it has run Control then reverts back to the OpenBoot firmware code OpenBoot firmware code compiles a hierarchical census of all devices in the system This census is called a device tree Though different for every system configuratio
231. ted or intermittent problem with a non critical part on an otherwise functioning machine Examples might include questionable disk drives or memory modules on a machine that has ample or redundant disk and memory resources In cases like these the Hardware Diagnostic Suite runs unobtrusively until it identifies the source of the problem The machine under test can be kept in production mode until and unless it must be shut down for repair If the faulty part is hot pluggable or hot swappable the entire diagnose and repair cycle can be completed with minimal impact to system users Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software s database of platform status information In addition you must install and set up Sun Management Center agent software on the systems to be monitored Finally you need to install the console portion of Sun Management Center software which serves as your interface to the Hardware Diagnostic Suite Instructions for setting up Sun Management Center as well as for using the Hardware Diagnostic Suite can be found in the Sun Management Center Software User s Guide Chapter6 Diagnostic Tools 115 Test Name SUNW qlc 2
232. tem recovery ASR 24 B back panel illustration 20 battery RSC and 108 baud rate 138 139 baud rate verifying 138 BIST See built in self test BMC Patrol See third party monitoring tools Boot Bus controller 85 boot device how to select 155 Boot PROM function of 84 illustration of 85 boot device configuration parameter 155 booting after installing new hardware 144 firmware OpenBoot 155 boxes shipped to you 4 Break key alphanumeric terminal 57 133 built in self test BIST 88 IEEE 1275 compatible 91 test args variable and 92 C cables keyboard mouse 143 central processing unit See CPU checklist of parts 4 clearance specifications 224 clock speed CPU 104 concatenation of disks 72 configuration script RSC 195 console enabling RSC as 166 redirecting to RSC 166 removing RSC as default 166 Index 235 console system 6 controller Boot Bus 85 CPU displaying information about 104 master 85 86 CPU Memory board 12 31 currents displaying system 96 D data bitwalk POST diagnostic 86 data bus Sun Fire V480 82 data crossbar switch CDX 82 illustration of 82 location of 121 DC Present LED power supply 177 device identifiers listed 169 device paths hardware 94 98 device tree defined 90 110 Solaris displaying 100 device trees rebuilding 146 diag level variable 89 91 diagnostic mode how to put server in 175 purpose of 84 diagnostic tests avai
233. tempting to replace a fan tray while the system is running poses an extreme risk of bodily injury Caution A complete set of two working fan trays must be present in the system at all times After removing a fan tray you must install a replacement fan tray Failure to install a replacement tray could lead to serious overheating of your system and result in severe damage to the system For more information see Environmental Monitoring and Control on page 23 and the Sun Fire V480 Server Parts Installation and Removal Guide Chapter 3 Hardware Configuration 45 The following figure shows both fan trays The figure on the left shows Fan Tray 0 which cools the CPUs The figure on the right shows Fan Tray 1 which cools the FC AL drives and PCI cards Fan Tray 0 Fan Tray 1 FIGURE 3 9 Fan Trays Status for each fan tray is indicated by separate LEDs on the system s front panel that are activated by the environmental monitoring subsystem The fans operate at full speed all the time speed is not adjustable Should a fan speed fall below a predetermined threshold the environmental monitoring subsystem prints a warning and lights the appropriate Fault LED For additional details see How to Isolate Faults Using LEDs on page 176 For each fan in the system the environmental monitoring subsystem monitors or controls the following a Fan speed in revolutions per minute RPM monitored m Fan Fault LEDs controlled
234. test POST diagnostics to isolate faults in a Sun Fire V480 server For background information about POST diagnostics and the boot process see Chapter 6 Before You Begin You must ensure that the system is in diagnostic mode See a How to Put the Server in Diagnostic Mode on page 175 You must additionally decide whether you want to view POST diagnostic output locally via a terminal or tip connection to the machine s serial port or remotely after redirecting system console output to RSC Note A server can have only one system console at a time so if you redirect output to RSC no information appears at the serial port ttya What to Do Set up a console for viewing POST messages Connect an alphanumeric terminal to the Sun Fire V480 server or establish a tip connection to another Sun system See a How to Set Up an Alphanumeric Terminal as the System Console on page 139 a How to Access the System Console via tip Connection on page 134 Optional Redirect console output to RSC if desired For instructions see How to Redirect the System Console to RSC on page 165 Press the Power button You can do this at the machine s front panel or if you are running your test session remotely using the RSC interface The system runs the POST diagnostics and displays status and error messages via either the local serial terminal tt ya or the redirected RSC system console Chapter 10 Isola
235. teur ou d une source de chaleur Attention Le niveau de pression acoustique au poste de travail s l ve selon la norme DIN 45 635 section 1000 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation pour fonctionner avec des alimentations monophas es munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention les produits Sun sont con us Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre Attention votre produit Sun a t livr L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE Attention le commutateur d alimentation
236. the OpenBoot command env at the system ok prompt to obtain status information about the system s power supplies fans and temperature sensors You can obtain environmental status at any time regardless of whether OpenBoot environmental monitoring is enabled The env status command simply reports the current environmental status information it does not take action if anything is abnormal or out of range What to Do To obtain OpenBoot environmental status information type env at the ok prompt Chapter 9 Configuring System Firmware 161 How to Enable the Watchdog Mechanism and Its Options Before You Begin For background information about the hardware watchdog mechanism and related externally initiated reset XIR functionality see a Hardware Watchdog Mechanism and XIR on page 26 What to Do To enable the hardware watchdog mechanism 1 Edit the etc systen file to include the following entry set watchdog_enable 1 2 Reboot the system so the changes can take effect To have the hardware watchdog mechanism automatically reboot the system in case of system hangs At the system ok prompt type the following ok setenv error reset recovery boot To generate automated crash dumps in case of system hangs At the system ok prompt type the following ok setenv error reset recovery sync 162 Sun Fire V480 Server Administration Guide February 2002 How to Enable ASR The aut
237. the Sun Fire V480 server s switch settings or LED status changes 198 Sun Fire V480 Server Administration Guide February 2002 6 Interact with the front panel representation to initiate actions The front panel representation is interactive You click various parts of it to initiate actions Try any or all of the following a Turn the Sun Fire V480 server s power off or on Click the Power button on the front panel representation A dialog box appears asking you to confirm the action Proceeding will actually turn system power off or on Remote System Control EE Sun Remote System Control ae aee 9 C Serer Status and Control Show Environmental Status E Toggle Locat E open Consol E Send Break E Send XIR Eset Boot mod E Reset server E Power om E View Logs EREC Event Li Turn Power Off A Are you sure you want to tum your system power off Powering off your server could result in the Joss of all system state Any processes running on the server will be killed and data may be lost Power button This will take up to 30 seconds Yes no Monitor and control this server 00000 Power Source Normal System Power Backup Battery Voltage 4 22 Vols DS b Examine status tables for the Sun Fire V480 server s disks and fans Click the appropriate LEDs A table appears giving you the status of the components in question
238. tical application specific integrated circuit ASIC failure Reset Scenarios Three OpenBoot configuration variables diag switch obdiag trigger and post trigger control whether the system runs firmware diagnostics in response to system reset events Chapter 4 Network Interfaces and System Firmware 65 66 The standard system reset protocol bypasses POST and OpenBoot Diagnostics completely unless the variable diag switch is set to true The default setting for this variable is false Therefore to enable ASR which relies on firmware diagnostics to detect faulty devices you must change this setting to true For instructions see How to Enable ASR on page 163 To control which reset events if any automatically initiate firmware diagnostics the OpenBoot firmware provides variables called obdiag trigger and post trigger For detailed explanations of these variables and their uses see Controlling POST Diagnostics on page 88 and Controlling OpenBoot Diagnostics Tests on page 91 ASR User Commands The OpenBoot commands asr asr disable and asr enable are available for obtaining ASR status information and for manually unconfiguring or reconfiguring system devices For more information see a How to Unconfigure a Device Manually on page 168 a How to Reconfigure a Device Manually on page 170 How to Obtain ASR Status Information on page 164 Sun Fire V480 Server Administration Guide February 2002
239. tification Mark giy Nordic Lithium Battery Cautions Norge Sverige A ADVARSEL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark Suomi A ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti 234 Sun Fire V480 Server Administration Guide February 2002 Index SYMBOLS env command OpenBoot 96 etc remote file how to modify 136 var adm messages file 99 A AC Present LED power supply 177 accounts RSC 197 Activity LED disk drive 178 Ethernet 178 address bitwalk POST diagnostic 86 of PC devices table 118 agency compliance specifications 224 agents Sun Management Center 110 alphanumeric terminal attaching 139 baud verification 138 setting up as system console 139 settings for 139 auto boot variable 55 89 automatic sys
240. ting Failed Parts 179 4 Examine the POST output Each POST error message includes a best guess as to which field replaceable unit FRU was the source of failure In some cases there may be more than one possible source and these are listed in order of decreasing likelihood Note Should the POST output contain code names and acronyms with which you are unfamiliar see TABLE 6 13 in Reference for Terms in Diagnostic Output on page 121 What Next Try replacing the FRU or FRUs indicated by POST error messages if any For replacement instructions see a Sun Fire V480 Server Parts Installation and Removal Guide If the POST diagnostics did not turn up any problems but your system does not start up try running the interactive OpenBoot Diagnostics tests How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests Before You Begin Because OpenBoot Diagnostics tests require access to some of the same hardware resources used by the operating system they cannot be operated reliably after an operating system halt or Stop A key sequence You need to reset the system before running OpenBoot Diagnostics tests and then reset the system again after testing Instructions for doing this follow This procedure assumes you have established a system console See a About Communicating With the System on page 75 180 Sun Fire V480 Server Administration Guide February 2002 What to Do Halt the server
241. to boot on error is true Non fatal errors include the following a FC AL subsystem failure In this case a working alternate path to the boot disk is required For more information see About Multipathing Software on page 69 a Ethernet interface failure a USB interface failure a Serial interface failure a PCI card failure a CPU failure In this case a single CPU failure causes the entire CPU Memory board to be unconfigured Another non failing CPU Memory board must be present in the system for the system to attempt a degraded boot a Memory failure Given a failed memory module the firmware will unconfigure the entire logical bank associated with the failed module Another non failing logical bank must be present in the system for the system to attempt a degraded boot Note If POST or OpenBoot Diagnostics detects a non fatal error associated with the normal boot device the OpenBoot firmware automatically unconfigures the failed device and tries the next in line boot device as specified by the boot device configuration variable m Ifa fatal error is detected by POST or OpenBoot Diagnostics the system will not boot regardless of the settings of auto boot or auto boot on error Fatal non recoverable errors include the following All CPUs failed All logical memory banks failed Flash RAM cyclical redundancy check CRC failure Critical field replaceable unit FRU PROM configuration data failure Cri
242. tration Guide February 2002 How to Configure a Local Graphics Terminal as the System Console Before You Begin After initial system installation you can install a local graphics terminal and set it up as the system console You cannot use a local graphics terminal to perform initial system installation nor can you use a local graphics terminal to view power on self test POST messages For detailed information about system console options see About Communicating With the System on page 75 To install a local graphics terminal you must have m A supported PCI based graphics frame buffer card and software driver a An 8 Bit Color Graphics PCI adapter frame buffer card Sun part number X3660A is currently supported a An 8 24 Bit Color Graphics PCI adapter frame buffer card Sun part number X3768A is currently supported A monitor with appropriate resolution a A Sun compatible USB keyboard Sun USB Type 6 keyboard a A Sun compatible USB mouse Sun USB mouse and mouse pad if necessary What to Do Install the graphics card into an appropriate PCI slot Installation must be performed by a qualified service provider For further information see the Sun Fire V480 Server Parts Installation and Removal Guide or contact your qualified service provider Chapter 7 Configuring Devices 141 2 Attach the monitor video cable to the graphics card s video port Tighten the thumbscrews to secure the connection 14
243. tres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits protant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppment du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive do Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON OY Pease Ca Recycle Adobe PostScript Declaration of Conformity Compliance Model Number Cherrystone Product Family Name Sun Fire V480 EMC European Union This equipment complies with the fol
244. tting up an alphanumeric terminal as the system console see How to Set Up an Alphanumeric Terminal as the System Console beginning on page 139 For instructions on accessing the system console via a tip line see How to Access the System Console via tip Connection beginning on page 134 Alternative System Console Configuration After initial system installation you can configure the system console to communicate via alternative devices including a local graphics terminal or Sun Remote System Control RSC To use a device other than the built in serial port as the system console you need to reset certain of the system s OpenBoot configuration variables and properly install and configure the device in question Sun Fire V480 Server Administration Guide February 2002 Using a Local Graphics Terminal as the System Console The Sun Fire V480 server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics terminal on the server you must install a graphics frame buffer card into a PCI slot and attach a monitor mouse and keyboard to the appropriate back panel ports After starting the system you may need to install the correct software driver for the card you have installed For detailed hardware instructions see How to Configure a Local Graphics Terminal as the System Console beginning on page 141 Note Power on self test POST diagnostics cannot d
245. ttings For example to use RSC as the system console you need to change the OpenBoot configuration variables back to their default values Continue with the next step from the existing system console m If you are not sure whether OpenBoot configuration variable settings have been altered See How to View and Set OpenBoot Configuration Variables on page 184 Verify that the settings are as given in Reference for System Console OpenBoot Variable Settings on page 147 If not reset them as described in the next step If necessary reset OpenBoot configuration variables From the existing system console type ok setenv diag out console false ok setenv input device ttya ok setenv output device ttya Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system displays at its console For details see Controlling POST Diagnostics on page 88 To cause the changes to take effect type ok reset all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value What Next You can issue system commands and view system messages on the ASCII terminal Continue with your installation or diagnostic procedure as needed Sun Fire V480 Server Adminis
246. turn to Chapter 1 If you are adding an additional network interface to the system you need to configure that interface See a How to Configure Additional Network Interfaces on page 152 How to Access the System Console via tip Connection Before You Begin The following procedure assumes you are connecting to the serial port tt ya of the Sun Fire V480 system using a tip connection from serial port B tt yb of another Sun server and that the other Sun server has its own local graphics terminal What to Do 1 Decide whether you need to reset OpenBoot configuration variables on the Sun Fire V480 system Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed 134 Sun Fire V480 Server Administration Guide February 2002 m If you are installing a new system The default OpenBoot configuration variable settings will work properly Stop here you need do nothing further m If you have previously altered OpenBoot configuration variable settings For example to use RSC as the system console you need to change the OpenBoot configuration variables back to their default values Continue with the next step from the existing system console m If you are not sure whether OpenBoot configuration variable settings have been altered See How to View and Set OpenBoot Configuration Variables on page 178 Verify that the settings are as given in R
247. tware knows about The output of prtconf also includes the total amount of system memory CODE EXAMPLE 6 7 shows an excerpt of prtconf output edited to save space System Configuration Sun Microsystems sun4u Memory size 1024 Megabytes System Peripherals Software Nodes SUNW Sun Fire V480 packages driver not attached SUNW builtin drivers driver not attached SUNW UltraSPARC III driver not attached memory controller instance 3 pci instance 0 SUNW qlc instance 5 fp driver not attached disk driver not attached pci instance 2 ebus instance 0 flashprom driver not attached bbe driver not attached power driver not attached i2c instance 1 fru instance 17 CODE EXAMPLE 6 7 prtconf Command Output The prtconf command s p option produces output similar to the OpenBoot show devs command see show devs Command on page 98 This output lists only those devices compiled by the system firmware prtdiag Command The prtdiag command displays a table of diagnostic information that summarizes the status of system components 100 Sun Fire V480 Server Administration Guide February 2002 The display format used by the prtdiag command can vary depending on what version of the Solaris operating environment is running on your system Following is an excerpt of some of the output produced by prtdiag on a healthy Sun Fire V480 system running Solaris 8 Update 7 System Configuration
248. twork interfaces and any installed PCI network interface cards for which native Solaris device drivers exist The operating system then asks you to select one of the interfaces as the primary network interface and prompts you for its host name and IP address You can configure only one network interface during installation of the operating system You must configure any additional interfaces separately after the operating system is installed For more information see How to Configure Additional Network Interfaces on page 152 What Next After completing this procedure the primary network interface is ready for operation However in order for other network devices to communicate with the system you must enter the system s IP address and host name into the namespace on the network name server For information about setting up a network name service consult m Solaris Naming Configuration Guide for your specific Solaris release The device driver for the system s on board Sun GigaSwift Ethernet interfaces is automatically installed with the Solaris release For information about operating characteristics and configuration parameters for this driver refer to the following document m Platform Notes The Sun GigaSwift Ethernet Device Driver This document is available on the Solaris on Sun Hardware AnswerBook which is provided on the Computer Systems Supplement CD for your specific Solaris release If you want to set up an additio
249. twortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der Nahe von Heizk rpern oder Heizluftklappen aufgestellt werden Achtung Um den zuverl ssigen Betrieb Schalldruckpegel nach DIN 45 635 Teil 1000 Achtung Der arbeitsplatzbezogene betragt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschluf des Netzkabels an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Sun Produkte sind f r den Betrieb Achtung Nicht alle Netzkabel haben die AN gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Achtung Ihr Sun Ger t wird mit einem Die fo
250. ut the Power Supplies on page 43 For instructions on removing or installing power supplies see the Sun Fire V480 Server Parts Installation and Removal Guide Sun Fire V480 Server Administration Guide February 2002 Disk Drives Sun Fire V480 internal disk drives are hot pluggable However certain software preparations are required prior to removing or installing a drive To perform Sun Fire V480 disk drive hot plug operations you use the Solaris luxadm utility The luxadn utility is a command line tool for managing intelligent storage arrays such as Sun StorEdge A5x00 series disk arrays or Sun Fire V480 internal storage arrays For more information about luxadm see the luxadm man page For complete disk hot plug procedures see the Sun Fire V480 Server Parts Installation and Removal Guide Caution When hot plugging a disk drive first ensure that the drive s OK to Remove LED is lit Then after disconnecting the drive from the FC AL backplane allow 30 seconds or so for the drive to spin down completely before removing it About the CPU Memory Boards The system centerplane provides slots for up to two CPU Memory boards Each CPU Memory board incorporates two UltraSPARC III Cu 900 MHz processors with 8 Mbytes of static random access memory SRAM external cache memory per processor and slots for up to 16 memory modules The external cache memory cannot be upgraded The memory module slots are labeled A and B The CPU
251. vide your network s subnet mask RSC IP Netmask 255 255 255 0 255 255 255 0 d Provide the IP address of the gateway machine RSC IP Gateway 123 123 45 123 e Optionally choose to enable RSC email alerts Enable RSC Alerts y n s Enable Email Alerts yln f When configuring alerts provide the SMTP server s IP address SMTP Server IP address 123 111 111 111 g Provide the email address of the person s you want to be notified Email address myname mycom com 196 Sun Fire V480 Server Administration Guide February 2002 h Set up an RSC account supplying a user name and permissions Setup RSC User Account y n y y Username setup User Permissions c u a r none cuar cuar i Near the end of the script you need to provide an RSC password Setting User Password Now Password Re enter Password The RSC firmware on the Sun Fire V480 system is configured Perform the following steps on the monitoring system 3 From the monitoring Sun computer or PC start the RSC GUI Do one of the following a If you are accessing RSC from a Sun computer type opt rsc bin rse a If you are accessing RSC from a PC do one of the following a Double click the Sun Remote System Control desktop icon if installed From the Start menu choose Programs and then Sun Remote System Control if installed a Double click the RSC icon in the folder where
252. x external data ports USB serial Ethernet and FC AL see FIGURE 2 4 USB ports 2 Ethernet ports Serial port FC AL port FIGURE 2 4 Back Panel External Ports Chapter 2 System Overview 21 About Reliability Availability and Serviceability Features Reliability availability and serviceability RAS are aspects of a system s design that affect its ability to operate continuously and to minimize the time necessary to service the system Reliability refers to a system s ability to operate continuously without failures and to maintain data integrity System availability refers to the percentage of time that a system remains accessible and usable Serviceability relates to the time it takes to restore a system to service following a system failure Together reliability availability and serviceability features provide for near continuous system operation To deliver high levels of reliability availability and serviceability the Sun Fire V480 system offers the following features a Hot pluggable disk drives m Redundant hot swappable power supplies m Environmental monitoring and fault protection a Automatic system recovery ASR capabilities a Multiplexed I O MPxIO a Sun Remote System Control RSC remote lights out management capability m Hardware watchdog mechanism and XIR a Dual loop enabled FC AL subsystem m Support for disk and network multipathing with automatic failover capability m Error corre
253. xxvi Sun Fire V480 Server Administration Guide February 2002 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 816 0904 10 of your document in the subject line of your email Preface xxvii xxviii Sun Fire V480 Server Administration Guide February 2002 Part One Installation This one chapter part of the Sun Fire V480 Server Administration Guide provides instructions for installing your server For illustrated background information about the hardware and software components of the Sun Fire V480 server see the chapters in Part Two Background For detailed instructions on how to configure and administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions CHAPTER 1 Sun Fire V480 Server Installation This chapter provides both an overview of and instructions for the hardware and software tasks you need to accomplish to get the Sun Fire V480 server up and running This chapter explains some of what you need to do and points you to the appropriate section in this manual or to other manuals for more information The following information is covered in this chapter m About the Parts Shipped to You on page 4 a How to Install the Sun Fire V480 Se
254. y m Ability to run diagnostic tests from a remote console m Ability to capture and store the console log which you may review or replay later remotely a Remote event notification for overtemperature conditions power supply failures fatal system errors system shutdown or system reset m Remote access to detailed event logs m Remote console functions via modem Ethernet or serial port Chapter 2 System Overview 25 For more details about RSC hardware see a About the Sun Remote System Control Card on page 38 For information about installing configuring and using RSC see How to Monitor the System Using RSC on page 195 and the Sun Remote System Control RSC User s Guide provided with the RSC software Hardware Watchdog Mechanism and XIR To detect and respond to system hang conditions the Sun Fire V480 system features a hardware watchdog mechanism a hardware timer that is continually reset as long as the operating system is running In the event of a system hang the operating system is no longer able to reset the timer The timer will then expire and cause an automatic externally initiated reset XIR eliminating the need for operator intervention When the watchdog mechanism issues the XIR debug information is dumped to the system console Note The hardware watchdog mechanism is not activated until you enable it See How to Enable the Watchdog Mechanism and Its Options on page 162 for i
255. you do not want the system to restart automatically when power is restored With the system control switch in any other position if the system were running prior to losing power it restarts automatically once power is restored The Forced Off setting also prevents an RSC session from restarting the system However the RSC card continues to operate using the system s 5 volt standby power Chapter 2 System Overview 19 Locating Back Panel Features The following figure shows the system features that you can access from the back panel Locator LED Power OK LED ur Fault LED RSC card USB ports see Figure 2 4 PCI card slots a DR V2 USE 3 Ta cr RSC ports Serial Modem Ethernet Power Supply 0 AC input for Serial port FC AL port Ethernet ports Power Supply 0 AC input for Power Supply 1 The ports above not visible in this illustration Status LEDs Power Supply 1 status LEDs see Figure 2 4 FIGURE 2 3 Sun Fire V480 Server Back Panel Features Main system LEDs Locator Fault and Power OK are repeated on the back panel See TABLE 2 1 TABLE 2 2 and TABLE 2 3 for descriptions of front panel LEDs In addition the back panel includes LEDs that display the status of each of the two power supplies and both on board Ethernet connections Two LEDs located on each Ethernet RJ 45 connector display the status of Ethernet activity Each power supply is monitored

Sun Fire V480 Server Administration Guide

Contents

Download Pdf Manuals

Related Search

Related Contents