AVSI-IP2 Interview Room System Setup Guide
Contents
1. iii 37 Troublesnooting IP Cameras 2 cases dissec eds ini 38 Gil IPCdipha Wesel concede ac liana ddl 38 C 2 Setto factory CeTaUIESCUINGS ney cawnrds aie nyncaseaes nnnti 38 Co ACHCCKING VOUNEINMWAICscanctesecnssetssgdecatooiseveencetestasauesesecataceteeduss 38 DEVICCTON cc rinite cronici alieni SAT 39 AVSI IP2 Interview Room Switch Systems Setup Guide 1 69 SECTION 1 SYSTEM OVERVIEW SECTION 1 Systems Overview The AVSI IP2 system is a premium quality video and audio digital recording system ideally suited for indoor installation in rooms where interviews or interrogations are used as evidence for legal purposes Recording can be started and stopped with one switch The basic AVSI IP2 system includes two SC Black analog high resolution color cameras two audio monitoring systems microphone with audio recorder two Supercircuits AVSI SW1 interview room switches one SC Black hybrid network digital network video recorder DVR with a 19 widescreen LCD monitor and the proper accessories to service two separate interview rooms The hDVR can accommodate up to 4 analog cameras 4 IP cameras 4 audio channels and four switches for expansion to multiple rooms and multiple facilities SC Black hDVR security systems with the Digital Surveillance Monitoring System software features state of the art management for advanced analog and IP cameras It can be used to record and store digital video and images control PTZ cam2. 8 3 6 Install and setup the monitor 05 swnacnerecnnnesen dees weaetasitenaaechasendeadans teens 12 37 SetupthehDVR system SONWANG s siii iii 14 Sol Oe iii E 14 37 2 MITI 15 3 7 3 Add IP cameras to MESSE razr tree deere teas 16 3 7 4 Configure hDVR network settings ria iaia 16 3 7 5 Configure the hDVR to record using the AVSI SW1 switch ee nee eee ees 18 3 7 6 SevRPS ane Cameha resolution unieie es vionatowiatieeeruede lia lira 20 3 7 7 Configure recording Schedule is c ccesyssvndedvacderieavdewsendeaanadeoaase deows 2 3 7 8 Namingacamera channel optional scsi a 24 34 SINIS 25 39 LION 25 3 10 Setup REMEGHONSOMWONO tii eee Gieusiucentdewsarsdedadageutcer teow 26 HG 27 3 10 2 Connect Reflection to the NDVA ccsiiiriiiirca arri rale 27 3 10 3 Using Reflection SOWIE sesane nirs ri kieren R rae AEREE NENEA Ri 29 Installation TIDS sis acrissonrii iii 30 I a 31 Configuring SC Black IP Cameras cece nce e cece cee eeeeeeteeenseeenees 32 B 1 Check LAN for default IP address compatibility cece cece cece cece teen eee ee ees 32 B 2 Determine the network settings for each IP device cece cece eee eeeeeneeeaeeees 33 B 3 Install the IPAdmin Tool for SC Black IP cameras LL 34 B 4 Install and connect the IP camera encoder to the LAN ccccceeeeeeeeeceeaenees 34 B 5 Connect to the camera with Internet Explorer i 36 B 6 RepeatforallIPcameras
3. Ifyou cannot see live video after logging into your camera and the following message appears NOTE Cannot Create XMLDOMDocument Install MSXML4 0 download and install the MS XML 4 0 library The library can be found at http www microsoft com downloads details aspx tamilyid 3144B 2B B4F2 46DA B4B6 5D 485F2B42 amp displaylang en After loading ActiveX controls and updating your XML library a video stream from the camera should appear 4 Adjust the camera video settings setup the motion detection configuration etc if necessary 5 Verify connectability to the device using network based software as suggested by the manufacturer For SC Black cameras and encoders see Connect to the camera with IE below B 6 Repeat for all IP cameras Repeat the step above for each camera or encoder you install Setup one camera at a time to prevent network conflicts between cameras that have the same initial IP address AVSI IP2 Interview Room Switch Systems Setup Guide 37 69 APPENDIX C TROUBLESHOOTING IP CAMERAS APPENDIX C Troubleshooting IP Cameras C 1 IP camera reset To reset the camera while it is in use NOTE The BLK IPD101 camera cannot be reset 1 Press and hold the Reset button for 3 seconds 2 Wait for the camera to reboot C 2 Set to factory default settings The camera network settings can be forced to the initial factory default settings IP address reset to 192 168 0 100 Subnet mask reset t
4. IPAdminTool 3 7 3 Je File Setup System we setup Update Reboot Bevicetnfe reres Selected Device BLK IPS102M 192 168 0 100 Product Name Rack Info IP Address MAC Address Friendly Name Firmware Uptime MBIR IPSIOIM a yaa Di 23 042618 BIRIPSIOZ A LOI Web view Reboot Update IP Address Friendly Mame ob update Device info Filter Apply Device count 1 6 Inthe IP Setup window a Select the Static option if it is not selected This option is required to record camera video by an hDVR IP Setup Selected Device BLK IPS102M 192 168 0 100 O DHCP Static Local Network information IP Address 192 168 1 Net 1 Subnet Mask 255 255 255 Client Network Information Adapter Info OBroadcom Netxtreme 57xx Gigabit Controller Packet Scheduler M Gateway 192 168_ 0 Adapter Name D E4B3EEF0 20D3 4885 AABD EE6E88979980 DNS 0 0 0 MAC Address D00188b2af940 i IP Address 0192 168 1 168 Subnet Mask 0255 255 255 0 Gateway 0192 168 1 1 DNS 00 IP Setup window b Enter the new IP address subnet mask and gateway address into the appropriate fields c Click SETUP A Login window will open d Inthe Login window enter the ID and PW password for your camera and click Login The default administrator values for the ID and PW are root and pass After entering the ID and PW the IP Setup window will close AVSI IP2 Intervie
5. Sensor Recording Time Sensor Active Duration Recording Mode Normal Sensor Type N O In the Sensor Control tab click the following parameters to select them Select the Enable Sensors and Controls checkbox Inthe Sensor frame select the sensor 2 icon When selected the sensor 2 icon will be marked as shown above Inthe Camera associated with selected Sensor frame select the icon for camera channel 2 When selected the camera channel 2 icon will be highlighted as shown above In the Sensor Recording Time frame select Sensor Active Duration Inthe Recording Mode frame select Normal In the Sensor Type frame select N 0 Normally Open Click Close to save the configuration setup for Room 2 3 7 6 Set FPS and camera resolution The frame rate and resolution settings determine how smooth the recorded video from the camera appears and how clear it appears The optimal frame rate is 30 frames per second fps and the clearest video is received when the camera is set to the highest resolution image size The system defaults to low frame rates and resolutions 20 www supercircuits com SECTION 3 SYSTEM SETUP 69 NOTE The higher the fps and resolution settings the faster the hard drive space is used To change the fps and resolution settings click TOOLS gt Configure gt FPS Resolution Camera Network Sensor Contral Piz Color Display FPS Resolution Schedule System JM F
6. Password This is the password associated with the Username Timezone Select the time zone where the hDVR is located Name optional This is the name that identifies the server within Reflection Description optional This is for a description for the system DP nikies car Hostname Rame optional 192 168 1 191 SC Black server Lisemame Description fophonaly admin Passati Timerone GMT 06 00 Central Time US amp Canada 5 Click Save Reflection will display the Name of the hDVR you added in the left panel Systems list 6 To open a connection to the hDVR you added double click the Name in the left panel 28 www supercircuits com SECTION 4 INSTALLATION TIPS 69 s BLACK s BLACK 3 10 3 Using Reflection software Reflection is provided on the Application disk included with your hDVR Refer to the Reflection User Manual for complete installation and usage instructions AVSI IP2 Interview Room Switch Systems Setup Guide 29 69 SECTION 4 INSTALLATION TIPS SECTION 4 Installation Tips Camera placement Use the information included in the packaging of your camera to mount and connect the unit to power and video cables Plan your camera installation carefully Identify the locations where cameras will provide the best coverage considering Field of view Cameras must be positioned so they can effectively view the entire area that must be monitor
7. S SECTION 4 INSTALLATION TIPS Preference 4 Camera Network Sensor Control PIZ Color Display FPS Resolution Schedule System Upgrade TT Email Notification YR Location Please obtain the Upgrade Software available on Media CD or DYD from your OF Location E Supplier Send To i To proceed after you have the Media press the Select Upgrade button and send 19 follow the On Screen instructions SI Sato E DI E mail Setting Disclaimer If Media is obtained from a Non Qualified Supplier your systems at might fail and cannot be recovered If Media is physically damaged contact your Sender s E mail Address Es Supplier for a replacement Host Server Address 4 Please enter the SMIP server address for the Host Server address Email will not be sent out if the email host server is incorrect Select Upgrade F Need Authentication an ESP Settings UserID fee Local C Remote URL Ades http localhost DigiOpESP i Password amp n a User Name admin 4 E mail Test Select Events Password Em IV DontAsk again for Login at Startup IV Automatically Update IP address Full Notification TT Send a Relay Output every 5 minutes to fo TO Show Waring in every 5 minutes r Camera License Select Drive for saving data Activate More IP Cameras Select Drives Export Import Export current configuration to file or Import fro
8. __ Screw 2 Attach the VGA cable provided with the monitor to the VGA input connector on the lower back side of the monitor Attach the other end of the VGA cable to the VGA connector on the back of the computer VOLL HDH I Inputs on the lower back side of monitor 3 Attach a stereo audio cable with a 3 5 mm jack into the PC AUDIO connector on the lower back side of the monitor 12 www supercircuits com SECTION 3 SYSTEM SETUP 69 Attach the other end of the audio cable to the audio line out connector on the back of the hDVR The audio line out connector is color coded light green Attach the power cable to the monitor and plug it into a grounded power outlet Press the Power button to power on the monitor The Power button is located in the control panel on the right side of the monitor SOURCE Move up in menu Move down in menu Move right in menu or volume up Move left in menu or volume down MENU open close Power Audio output Monitor control panel Press the SOURCE button on the monitor control panel to open the video source menu Use the and W buttons on the control panel to highlight PC and then press the MENU button to select that interface An indication will appear on the screen confirming your selection AV BNC SVIDEO PC HDMI Power off the monitor AVSI IP2 Interview Room Switch Systems Setup Guide 13 69 SECTION 3 SYSTEM SETUP 3 7 Setup the hDVR
9. p Switch 1 Switch 2 hDVR IPAdmin Tool mart mare Reflection Software AVSI IP2 Interview Room Switch Systems Setup Guide 3 69 SECTION 2 GETTING STARTED UNPACKING YOUR SYSTEM SECTION 2 Getting Started Unpacking Your System 2 1 Unpacking the equipment Remove the equipment from its packaging and place it on a flat clean surface Inspect each item If any visible damage is present contact your supplier or Supercircuits for a replacement Verify that your order is complete Within your order you should find The number of cameras you ordered Each camera includes a power supply a software CD and a Quick Installation Guide 50 video power cable for each analog camera Two AVSI SW1 Interview Room Switches Two ASK 4KIT 101 microphone systems LCD monitor with the associated video and power cables and documentation hDVR with power cables keyboard and mouse remote control software CD and documentation DC12 500R Power Supply Refer to the user manual for the product for a list of specific items included with the product The user manual may be provided on the CD included with the product NOTE Large systems may be shipped in several cartons 2 2 What you need To install the AVSI SW1 Interview Room Switch you need 5 64 hex key 1 Phillips screwdriver Small slot screwdriver Screws and tools for mounting the wall plate Cat5 or equivalent signal wire 4 www supercircuits com SEC
10. 255 255 0 ae Gateway AAA Gateway Address f 92 168 1 1 ES DNS Obtain DNS automatically Specify DNS address Host EFKZRKI se Domain g DNS server address Em 4 Inthe Network Connection Settings window select the network options you prefer then click OK NOTE VoacesstheInternet from the system you must define a DNS server Contact your system administrator for more information 5 Attach the Ethernet LAN cable to your hDVR 3 7 5 Configure the hDVR to record using the AVSI SW1 switch The wiring of the switch for each room to the hDVR see above can control when video and audio from an interview room will be recorded With the software configuration setup recommended below when the switch for Room 1 is down the red LED is lit and the video and audio from Room 1 camera channel 1 is being recorded When that switch is up the green LED hDVR standby is lit and the video and audio from Room 1 is not being recorded The switch for Room 2 will function the same way for the video and audio in Room 2 The recording of Room 1 and Room 2 occur independent of each other To setup the system software configuration do the following 1 After logging into the system software click TOOLS gt Configure gt Sensor Control to open the configuration window shown below 18 www supercircuits com SECTION 3 SYSTEM SETUP 69 Select Enable Sensors and Controls Preference lt era Networ
11. 69 SUPER CIRCUITS AVSI IP2 Interview Room System Setup Guide Product AVSI IP2 thekek har r dei ms ber s BLACK s BLACK PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for future reference LE_AVSI IP2_SQ Operate this system only in environments where the temperature and humidity is within the recommended range Operation in temperatures or at humidity levels outside the recommended range may cause electric shock and shorten the CAUTION life of the product Refer to the specifications for each system component for more information LEGAL NOTICE Supercircuits products are designed to meet safety and performance standards with the use of specific Supercircuits authorized accessories Supercircuits disclaims liability associated with the use of non Supercircuits authorized accessories The recording transmission or broadcast of any person s voice without their consent or a court order is strictly prohibited by law Supercircuits makes no representations concerning the legality of certain product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable local state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio fre
12. H 2 is always associated NOTE with the VIDEO 1 input 3 5 Install the AVSI SW1 Interview Room Switch The Interview Room Switch is installed and configured with the hDVR system to start and stop recording the video and audio from the room the switch is associated with Using the installation instructions and the system software configuration included herein when the switch is down the hDVR will record the camera and audio from the room the switch is associated with When the switch is up the hDVR will stop the recording 8 www supercircuits com SECTION 3 SYSTEM SETUP 69 To use advanced features of the switch such as lighting the LED associated with the switch position or receiving confirmation at the switch when the DVR is recording please contact the Supercircuits Support team for recommendations NOTE 1 Remove the face plate by removing the two hex screws ee SUPER Face Plate Face Plate a Screw Case Mounting lt Plate Green DVR in Standby Wiring Knock Red DVR lidi Recording Face Plate Screw AN Remove the AVSI SW1 face plate carefully It is connected to wires that are attached to the mounting plate behind it CAUTION 2 Remove the two screws securing the case to the mounting plate Screws Securing 3 Determine the path for routing the connecting wires and remove the case or mounting plate knockout as required 4 Anchor the mounting plate to the wall at the best location for Room 1
13. NSTALLATION TIPS 69 3 10 1 Install Reflection Reflection is provided on the Application disk included with your hDVR hardware 1 Insertthe Application disk into a DVD drive on your computer and find the ReflectionInstaller exe file Double click or Run this file to start the installation 2 Follow the screen prompts to install Reflection on your computer After you click Finish the SC icon see below will appear on the desktop and in your Windows Start Menu 3 10 2 Connect Reflection to the hDVR 1 Start Reflection by double clicking the desktop icon or using the Windows Start menu Weicome to Reflection local x English United States x Login 2 Click Login at the bottom of the dialog box to open Reflection 3 Inthe Reflection main window click Configuration gt Add gt Digiop Video Server in the upper left corner of the window AVSI IP2 Interview Room Switch Systems Setup Guide 27 69 SECTION 4 INSTALLATION TIPS sc BLACK sc BLACK sc BLACK 4 IP Addis or Hostname Nae optional Uzemame Gescription optional LocalUser Password Titan GMT 06 00 Central Time U5 amp Canak 34 07 PH 4 Enter the DVR configuration fields with the information necessary to identify your hDVR It should include P Address or Hostname This is the IP address or the host name of the hDVR Username This is the username that is to be used to access the hDVR
14. PS and Resolution Setting per Camera FPS Setting per Cameraflt can be set at record stop state Resolution Max Frame Use Max 32240 oo 0 0 720240 o 0 0 7207480 w 90120 4 5 30 720x480 Li 5 30 720x460 K e 5 30 7204480 SE 13 30 720 480 gt Close Allocating FPS and Resolution to each camera You can allocate a resolution and a portion of the available fps for that resolution to each camera NOTE Vhangethe fps or resolution setting the camera cannot be recording Make sure recording is paused before making any changes to these settings If you do not pause recording the options are grayed out so you cannot access them 1 Click TOOLS gt Pause to stop the recording The available cameras are highlighted 2 Place a check mark in the FPS and Resolution Setting per Camera checkbox This activates the feature 3 Select the camera to be set up from the available cameras AVSI IP2 Interview Room Switch Systems Setup Guide 21 69 SECTION 3 SYSTEM SETUP Camera Network Sensor Contral PTZ Color FPS Setting per Camerallt can be set at record stop Resolution Max Frame Sarli 2240 relatat 4 Select the desired Resolution setting for each camera channel you want to configure The available fps for that resolution will be updated to the left of the resolution selected 5 Use the slide control to set the fps for each camera you want to configure As yo
15. TION 3 SYSTEM SETUP 69 SECTION 3 System Setup The basic Interview Room System system includes an SC Black hDVR monitoring console computer with monitor and the Digital Surveillance Monitoring System software two high resolution analog cameras two microphone systems and two switches The monitoring console computer is usually configured with a fixed static IP addresses Analog cameras are connected directly to the computer through integrated video and audio capture hardware or can be connected across the LAN through an optional P encoder The hardware provided in this product is selected to provide surveillance to two interview rooms In pursuit of clarity in the following procedure these two rooms are referred to as Room 1 and Room 2 The general procedure for installing and setting up your system is shown in the following flow chart Install hDVR hardware Sections 3 1 Install AVSI SW1 Interview Room Switches Connect switches to the hDVR Sections 3 5 Export System Configuration Section 3 9 3 1 Install the hDVR hardware Install analog cameras in their surveillance locations Sections 3 2 Setup the hDVR System Software Login Configure cameras Configure network settings Section 3 7 1 3 7 4 Setup Reflection Software Install Reflection Connect to the hDVR Use Reflection Section 3 10 Connect analog cameras to the hDVR Connect video and audio cables Sect
16. a frame click on an analog camera channel you want to name In the example below camera channel 1 is selected 3 Inthe Camera Name frame click the keyboard icon Note that the default name for the channel is Camera 1 Preference Camera Network Sensor Control PTZ Color Display FPS Resolution Schedule System Select Camera ia Cla Ck AK Ek Ek Ck Ck Ok Cola Mk izle ak k Ek EK E ee a a nu Camera Name IP Camera Settings Camera 1 ES Specify the camera location ran Vi fed a pt Loss aie A Seine N High Pre Motion pP z sen gt Post Motion ez ez sec ose 4 Click the character buttons on the pop up keyboard or use the system keyboard to enter a new name To select an uppercase letter click the Shift button then click the character button The entry will appear in the field at the bottom of the keyboard window 5 After selecting the new camera name click the Input button in the keyboard window The keyboard window will close 24 www supercircuits com SECTION 3 SYSTEM SETUP 69 6 Tosave the entry click Close in the Camera tab 3 8 Testing the system To test the system do the following 1 Verify that both interview room switches are in the up standby position and the green LED is lit 2 View the hDVR multi camera display home screen Verify that video images are received from the cameras in Room 1 video channel 1 and Room 2 video chann
17. addresses of other devices in your surveillance system won t conflict with devices already installed on the LAN B 2 Determine the network settings for each IP device Consult with your LAN network administrator to obtain a list of network settings for each IP device including the hDVR and all cameras and encoders you will attach to your LAN You must use a static IP address for your surveillance system to ensure connectability with the hDVR The table included in Appendix E may be useful for logging your network settings To determine or verify which IP addresses are available on your surveillance network use the ping command as described above to test each address AVSI IP2 Interview Room Switch Systems Setup Guide 33 69 APPENDIX B CONFIGURING SC BLACK IP CAMERAS S B 3 Install the IPAdmin Tool for SC Black IP cameras The IPAdmin Tool included on the CD disk with all SC Black IP cameras and encoders will discover all SC Black IP cameras and encoders attached to your network It is used to perform the initial network setup for each camera and encoder and install firmware updates The IPAdmin Tool can be loaded on a Microsoft Windows XP Vista or Windows 7 operating system To install the IPAdmin Tool do the following 1 Create a directory on your computer hard drive for the IPAdmin Tool application files 2 Insertthe CD disk provided with your camera or encoder into your computer s CD ROM drive and open the CD in a Windo
18. as shown above In the Sensor Recording Time frame select Sensor Active Duration Inthe Recording Mode frame select Normal In the Sensor Type frame select N 0 Normally Open Click Close to savethe configuration setup for Room 1 Click TOOLS gt Configure gt Sensors Controls again to setup switch 2 for Room 2 AVSI IP2 Interview Room Switch Systems Setup Guide 19 69 SECTION 3 SYSTEM SETUP Select Enable Sensors and Controls Preference c mera Network Sensor Control PTZ Color Display FPS Resolution Schedule System IV Enable Sensors and Controls Sensor Time Fromhour 0 gt Tohour 24 z OY OO Select Camera 2 t Sensor 2 Cameras associated wa selected Sensor o Gy Gs Gok Gh Ee Zs e e Cs Cs Ze le Cs CEs EK Zs Ek Cl Ck Cie e ye Ci Ce oyu Za Ek Ca GOW Gia GH ce SE er ce cede deere ci ci ci a ez NE r External Output connected to each Sensor AA LA r Sensor Recording Time Sensor Etc Relay Type Sensor Active Duration Use Predefined Time m Motion Sensor J Display mode freeze after sensor C N C N O Recording Mode Sensor Type Sensor Alarm Optimize FPS Normal C NC N70 M Enable Audio Use No 4 sensor for Auto Shutdown UsePre amp lam URS Battey Backup mins Pre larm Duration FE z sec F ideo loss detection I Network loss detection TO Recording Failure Alarm Jil
19. between the Base Station and the microphone The wire length between the Base Station and the microphone can be up to 1000 feet NOTE 2 conductor 22 gauge shielded cable with a 24 gauge drain is required to connect the microphone to the Base Station A 100 roll of cable is included with the system additional cable is available from Supercircuits 3 Plug the power adapter into the 12 VDC connector on the back of the Base Station AVSI IP2 Interview Room Switch Systems Setup Guide 7 69 SECTION 3 SYSTEM SETUP Wire between Mic and Base Station v A y Power Adapter VI i W RCA Cables 4 Power on the Base Station 5 Use the Operating Instructions provided with the ASK 4KIT 101 to verify that the microphone and Base Station are working properly a Adjust the volume to a level appropriate for recording b Push the PUSH FOR PLAYBACK button to activate and deactivate the speaker 6 Power off the Base Station 7 Attach white lead of the RCA cable provided with the Audio Monitoring System to the AUDIO OUTPUT connector on the back of the Base Station and to the CH 1 audio input on the back of the hDVR 8 Repeat the steps above to install and setup the microphone and Base Station for Room 2 connecting the RCA cable from the Base Station AUDIO OUTPUT to the CH 2 audio input on the back of the hDVR The audio input on CH 1 is always associated with the video input on VIDEO 1 Similarly audio input C
20. cedure for camera channel 2 Room 2 3 73 Add IP cameras to the system IP cameras are not part of the basic AVSI IP2 system but can be added for additional video coverage from an interview room or to expand the system to include other interview rooms See the appendix Configuring SC Black IP Cameras Additional licensing may be required 3 7 4 Configure hDVR network settings If the hDVR will be used on a network use the following procedure to configure the network settings 16 www supercircuits com SECTION 3 SYSTEM SETUP 69 The preferred method to view search download and archive recorded video is Reflection software Reflection access the hDVR NOTE om a Microsoft Windows based system across an Ethernet connection A simple Ethernet link between the hDVR and another computer can be established using an Ethernet crossover cable 1 Click TOOLS gt Configure gt Network to open Network tab Preference 2 Ifmotalready check marked click the Enable Network option in the upper left corner to select it 3 Inthe Enable Network frame click the Edit button to open the Network Settings window AVSI IP2 Interview Room Switch Systems Setup Guide 17 69 SECTION 3 SYSTEM SETUP Network Connection Settings xl Network Adapter Adapter List MaE REC Re Y IP Address Obtain an P address automatically Specify an IP address IP Address 192 168 1 131 Em Subnet Mask 255
21. d unless configured otherwise in the Resolution FPS tab For example a 90 fps DVR recording 4 channels will record 22 5 fps per channel which will appear very smooth A 120 fps hDVR recording 9 channels will record 13 fps which will appear less smooth and fluid particularly when compared to a TV broadcast at about 30 fps If there are irregular gaps in the video or a momentary loss of video there could be problems in the system Call Supercircuits at 1 800 335 9777 for assistance Q Whycan tl get a good picture from one of my cameras The camera s power light is blinking or flickering A This is usually a symptom of low voltage at the camera You may have a cable run that is too long a defective cable or an insufficient power supply Try using a better quality cable or plug the power adapter directly into the camera to bypass the cable all together Q linstalled the cables to my analog video equipment but the power plug won t fit into the camera or the power adapter A Chances are you ve run the cable backwards Only one end of the camera cables supplied by Supercircuits will fit the camera while only the other end will fit the power adapter The cable will need to be pulled and run the other direction AVSI IP2 Interview Room Switch Systems Setup Guide 31 69 APPENDIX B CONFIGURING SC BLACK IP CAMERAS APPENDIX B Configuring SC Black IP Cameras You can add up to four analog cameras and up to four IP cameras to the I
22. ed Lighting ls there enough light in the field for the camera to see clearly Is there intense light from the sun or shiny objects that reflect onto the camera lens These conditions may affect the video quality and camera performance Ease of installation Must be able to install the camera at the location considering mounting hardware requirements temperature dust moisture etc Cable runs LAN power and video coaxial cables can be run almost anywhere and are frequently routed above drop acoustic ceilings because of the ease of installation For added security we recommend you run your cables in areas with limited access to prevent tampering Avoid running the cable near high voltage appliances such as fluorescent lighting Electrical noise and magnetic fields produced by these devices may affect video signal quality A 100 Ethernet cable is shipped with every camera in your system Custom cut cables are also available from Supercircuits hDVR placement Your monitoring and recording equipment is central to the accurate capture of video evidence and constant surveillance Supercircuits strongly suggests that it be installed in a secure location with access limited to authorized personnel Additionally hDVRs generate heat and should be placed in a well ventilated area Excessive heat will reduce the life span and reliability of the equipment The monitor does NOT need to be on for recording to take place hDVRs will output a
23. el 2 Also verify that the video images from channel 1 and channel 2 are not surrounded by a red border hDVR is not recording those channels 3 Toggle the switch for Room 1 to the down record position The red LED on the switch should light and at the system display a red border should surround only the video channel 1 image 4 Toggle the switch for Room 1 to the up position At the system display verify that the red border around video channel 1 disappeared 5 Toggle the switch for Room 2 to the down record position The red LED on the switch should light and at the system display a red border should surround only the video channel 2 image 6 Toggle the switch for Room 2 to the up position At the system display verify that the red border around video channel 2 disappeared 3 9 Export system configuration Although catastrophic failures are extremely rare in the SC Black system having the system configuration file backed up enables you to quickly restore the system configuration if that becomes necessary Also the configuration file can be used to pre configure other systems Whenever changes are made to the system configuration export the system configuration to an external storage media To export the system configuration 1 Click TOOLS gt Configure to open the configuration Preferences window By default the Camera tab is opened 2 Open the System tab AVSI IP2 Interview Room Switch Systems Setup Guide 25
24. ensor M S a Add Edit Description E Delete Continuous Sensor C 5 Sensor Activated S OFF F eee f Close Click to Set Selected Timeslots to Sensor Activated Recording In the Schedule tab click the following parameters to select them Select the Use Schedule checkbox In the Record Option frame select the camera 1 icon When selected the icon will be colored blue as shown above Inthe Record Option frame use a mouse and drag a box over all timeslots 00 00 23 59 Workday Holiday to select them Click the Sensor Activated button All timeslots should be marked with S Click the Copy to button In the Copy Schedule window click the checkbox for Camera 2 see below Copy Schedule X Camera a Ha Bi fg Si E wt wi mS goog gin ni Apply settings to other selected channels Cancel Click the OK button to apply the same schedule to the camera in Room 2 and to close the Copy Schedule window AVSI IP2 Interview Room Switch Systems Setup Guide 23 69 SECTION 3 SYSTEM SETUP 5 Inthe Schedule tab click the Close button to save your configuration changes 3 7 8 Naming a camera channel optional The camera channel can be assigned a name that appears on the video image To rename a camera channel 1 Click TOOLS gt Configure to open the configuration Preferences window By default the Camera tab is opened 2 Inthe Select Camer
25. eras and improve the video quality brightness contrast chroma U and V hue and gain of analog cameras It also includes several surveillance management features including system security and activity logging All SC Black hDVRs IP cameras and encoders include an IPAdmin Tool a Microsoft Windows based application for configuring IP camera network settings and installing updated firmware Depending on your system the IPAdmin Tool may be pre installed on your hDVR and included on the documentation and software CD After setting up and configuring your system with the Digital Surveillance Monitoring System software use Reflection software provided to monitor your system Reflection is a stand alone Microsoft Windows based video dashboard that connects to the DVR across a network It provides remote viewing and management of live and recorded video with search playback and download capabilities Reflection accesses your cameras and stored video through your nDVR It can be used to monitor multiple hDVR systems concurrently This document is a guide to setting up your AVSI IP2 system and the AVSI SW1 switch It refers to other documents for installing the cameras configuring your monitor and the software embedded in the hDVR and using Reflection software For additional information contact Supercircuits Support at 1 800 335 9777 2 www supercircuits com SECTION 1 SYSTEM OVERVIEW 69 Mic 1 Mic 2 Camera 1 Camera 2
26. ion 3 3 Setup the hDVR System Software Configure AVSI SW1 Set fps resolution recording schedule Name camera channels Section 3 7 5 3 7 8 General Installation and Setup Flowchart Install ASK 4KIT 101 Audio Monitoring Systems Sections 3 4 Test the system Sections 3 8 Install your hDVR hardware Refer to the Quick Start Guide included with the equipment Do not power on the hDVR or connect it to a LAN at this time AVSI IP2 Interview Room Switch Systems Setup Guide 69 SECTION 3 SYSTEM SETUP 3 2 Install analog cameras Do the following 1 Install and setup the two analog cameras in the two interview rooms in accordance with the installation instructions provided Ensure that the camera location will provide the best field of view 2 Route the video power extension cable from each camera to the location where the hDVR is installed NOTE Typically the power connectors on video extension cables are different at each end When routing these cables ensure that the connectors match the devices they attach to 3 3 Connect analog cameras to the hDVR Analog cameras are assigned to camera channels in the SC Black Digital Surveillance Monitoring System software by attaching them to the video connector associated with the channel 1 Connect the multi channel video adapter dongle to the video capture card of the computer The video capture card provides DVI style connector Notice that all BNC con
27. k Sensor Control PTZ Color Display FPS Resolution Schedule System i Enable Sensors and Controls Sensor Time Fromhour 0 z Tohou 24 SEeeeuenteneeatteaseettasactesteseteoctewssotnoestecbsnsasteetsesee OOM Select Camera 1 Select Sensor 1 Cameras assgfiated with selected Sensor iz TEk CSW OW ik 2h BSW Baw Low Bow 27 ay CI GOW IW GK PTZ Preset External Output connected to each Sensor AA A Sensor Recording Time Sensor Etc Relay Type Sensor Active Duration Use Predefined Time TT Motion Sensor J Display mode freeze after sensor C NC N O 3 sec Recording Mode Sensor Mawo Sensor Alarm AT DE A RO E A SO Pe es 8 6 Optimize FPS o Normal N C 0 N O E Enable Au dio UsePre larm Use Np 4 sensor for Auto Shutdown PreAlarm Duration E 7 SEC I Video loss detection TT Network loss detection UPS Batte y Backup 1min s TO Recording Failure Alarm Sensor Recording Time Sensor Active Duration Recording Mode Normal Sensor Type N O In the Sensor Control tab click the following parameters to select them Select the Enable Sensors and Controls checkbox In the Sensor frame select the sensor 1 icon When selected the sensor 1 icon will be marked as shown above n the Camera associated with selected Sensor frame select the icon for camera channel 1 When selected the camera channel 1 icon will be highlighted
28. m a file r System Backup Reset Configuration After SAW is upgraded or a printer driver is installed in To reset to factory default configuration Viewer it is recommended to backup system e ma System Backup Reset to Default Export Import Export configuration 3 Inthe Export Import frame in lower right corner of the System tab click Export 4 Follow the on screen instructions to identify the location such as a CD or USB thumb drive where the file will be saved NOTE hesystem configuration file is usually smaller than 50 KB It is named DIGIOPIPDEVICELIST DVR 6 Wait until the message Export successfully completed appears before continuing 7 Store the backed up configuration file media in a secure location 3 10 Setup Reflection software Reflection software should be installed on a Windows PC that can connect to the hDVR across a LAN If the LAN is configured to allow access to the hDVR through the internet the Reflection PC can be anywhere that has high speed internet access Reflection runs on Microsoft Windows XP Professional with Service Pack 2 SP2 Windows Vista and Windows 7 During the installation process the Reflection installer will also load Microsoft NET Framework if the version it requires is not installed For more information about Reflection refer to the Reflection Software User Manual or the Reflection Software Quick Start Guide 26 www supercircuits com SECTION 4 I
29. nd record video regardless of the operational Status of the monitor Uninterruptible power supplies It is strongly suggested that power to the entire system be routed through the uninterruptible power supply UPS These devices will keep your security system running through most power outages in addition to providing excellent voltage surge and drop protection The UPS provided should support your video recorder the audio base stations and the cameras included with the basic system It is not necessary to power the monitor through a UPS 30 www supercircuits com APPENDIX A FAQ 69 APPENDIX A FAQ Q___I cannot see video from my camera at the hDVR What can do to restore the video A Reset the camera Can you see all the cameras on your network with this utility Check the camera lens for blockages dirt etc and clean if needed Use the BNC adapter with the camera or the LOOP connector to check video If video is good but still can t connect check the cable between the camera and the DVR Q Everything is hooked up and working but the video that is recorded is jerky and not smooth Is there something wrong with my system A Smoothness of recorded video is dependent upon several factors including compression level capture size and the maximum frame rate of your recorder Most hDVRs record at frame rates of 30 90 or 120 frames per second fps The frame rate of your hDVR is divided between each channel being recorde
30. nectors are labeled for the channel number assigned to the connector Although a multi channel video adapter dongle is provided with the hDVR only eight analog video channels can be used with the NOTE basicsystem It can include IP cameras after the purchase and installation of IP channel licenses 8 channel video adapter dongle 6 www supercircuits com SECTION 3 SYSTEM SETUP 69 Video Capture Card with DVI style Connector for Video Adapter Dongle 1 0 Connector Terminal Block SSS eeeeeeee HIT ma ri PELLI TTT l dci ls pet quei Audio Input Channels VGA Connector for the LCD Monitor 4 channel PC card Typical Backpanel for an hDVR 2 Connect the video cable from the camera in Room 1 to the BNC connector on the video adapter dongle labeled VIDEO 1 Similarly connect the video cable from the camera in Room 2 to the BNC connector on the video adapter dongle labeled VIDEO 2 This hardware configuration will assign the camera in Room 1 to the hDVR system surveillance channel 1 and the camera in Room 2 to the to the hDVR system surveillance channel 2 3 4 Install the ASK 4KIT 101 Audio Monitoring System Install the ASK 4KIT 101 Audio Monitoring System in accordance with the instructions provided in the kit 1 Place one microphone in Room 1 in the best location to pickup audio in the room The microphone must be within 15 feet of the sound source Locate its Base Station near the hDVR 2 Install the wiring
31. nnections 10 Reattach the case to the mounting plate 11 Reattach the face plate to the case 12 Attach the other end of the Cat5 power wire pair solid color white color to 12 VDC V and V terminals respectively on a DC12 500R Power Supply or equivalent AN Before applying power to the AVSI SW1 switch ensure that the voltage polarity at the switch will be correct CAUTION 13 Apply power to the AVSI SW1 switch 14 Toggle the switch position and verify that the LED on the switch associated with the switch position is lit AVSI IP2 Interview Room Switch Systems Setup Guide 11 69 SECTION 3 SYSTEM SETUP 15 Repeat the steps above to install and setup the AVSI SW1 switch for Room 2 connecting the control terminal in the switch to the 10 Connector terminals Input 2 and Input Ground 16 Set the toggle switch on both AVSI SW1 switches to the up green LED position for standby mode 3 6 Install and setup the monitor If your system includes the Supercircuits LCD17 5 LCD19 5 LDC19W 7 or LCD22W 7 monitor use the following procedure to setup the monitor Otherwise follow the instructions provided by the manufacturer to setup your monitor and connect it to the computer 1 Find the monitor assembly and base Use the screw provided to attach the base to the monitor support bracket The screw may be attached to the underside of the monitor support bracket or in the base i Support Bracket De Base de__ _ _
32. nterview Room System with the BLK NX1008500G hDVR Analog cameras connect directly to the hDVR but IP cameras connect to the hDVR through a LAN Additionally SC Black IP cameras are factory configured with the same static IP address network settings IP address 192 168 0 100 Subnet mask 255 255 255 0 Gateway 192 168 0 1 Therefore before connecting any new SC Black IP camera or encoder to the LAN check the LAN for compatibility to avoid addressing conflicts with other devices B 1 Check LAN for default IP address compatibility All SC Black cameras and encoders are factory configured with the static IP address 192 168 0 100 To avoid network conflicts check the LAN before connecting your camera to ensure that network conflicts won t occur 1 Ata Microsoft Windows computer attached to the LAN subnet where the camera will be connected surveillance network open a Command Prompt window a Click the Windows Start button and select Run b Inthe Open field enter cmd then click OK Run Jeg Type the name of a program Folder document or Internet resource and Windows will open it For you Open cmd Di 2 Atthecommand prompt use the ping command to see if the default IP address of your IP device is in use If the default static IP address is 192 168 0 100 enter ping 192 168 0 100 32 www supercircuits com APPENDIX B CONFIGURING SC BLACK IP CAMERAS 69 C WINDOWS sys
33. o 255 255 255 0 Gateway reset to 192 168 0 1 User ID reset to root Password reset to pass To force the camera to the factory settings 1 Disconnect the power adapter from the device 2 While pressing and holding down the Reset button connect the power to the camera 3 Release the Reset button 5 seconds after powering on the camera 4 Wait for the camera to reboot C 3 Checking your Firmware Firmware is software embedded in the camera that determines many of its features and functionality The current firmware version of your camera can be found by viewing video from the camera in Internet Explorer IE and then clicking SETUP gt About gt Version To replace or update the firmware in your camera contact the Supercircuits Support Team 38 www supercircuits com APPENDIX D DEVICE LOG 69 APPENDIX D Device Log The following table is provided as an aid to setting up and logging the IP devices on your network IP Device Summary Location Gateway Subnet Mask IP Address MAC address Description SKU hDVR AVSI IP2 Interview Room Switch Systems Setup Guide 39 69 APPENDIX D DEVICE LOG Analog Camera Device Summary 40 hDVR Channel 1 Camera Model Audio Y N www supercircuits com Location SECTION 69 AVSI IP2 Interview Room Switch Systems Setup Guide 41
34. quencies SC Black is a registered trademark of Supercircuits Inc Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Supercircuits Inc disclaims any proprietary interest in trademarks and trade names other than its own No part of this document may be reproduced or distributed in any form or by any means without the express written permission of Supercircuits Inc 2011 Supercircuits Inc All rights reserved 11000 N Mopac Expressway Building 300 Austin TX 78759 Sales Support 1 800 335 9777 Fax 1 866 936 7257 ii www supercircuits com Table of Contents C SECTION 1 SECTION 2 SECTION 3 SECTION 4 APPENDIX A APPENDIX B APPENDIX C APPENDIX D SYSTEMS OVEIVIEW coronarie iii 2 Getting Started Unpacking Your System cece cece cece cence cece een eeeeeeeteees 4 2 1 Unpacking THESE QUIPMENE iii reina 4 22 WAU VOW INOGU 26 iii lin 4 SYSTEM SQUID ous nies nonnina ail cranici 5 AOLO LC Cr 5 32 psiallanalog AMA titre rain sai 6 33 Connect andlog cameras to the hDVR cir ir aiaiazansi 6 3 4 Install the ASK 4KIT 101 Audio Monitoring System 0 ccc ee cece ee eee e eee eeeaes 7 3 5 Install the AVSI SW1 Interview Room Switch
35. ra channel associated with the video connector it is physically attached to An audio channel associated with a video channel must be enabled in the SC Black Digital Surveillance Monitoring System software Use the following procedure to enable audio Enable analog camera audio channel 1 Click TOOLS gt Pause Recording if it appears in the menu then click OK in the Warning window Pause Recording only appears in the menu if the hDVR is recording Recorder NN A Pause Recording Warning For added security the system resumes recording if paused for more than 5 minutes Do you want to pause recording now Cancel 2 ClickTOOLS gt Configure gt Cameras to open the Camera tab 3 Click the camera 1 icon for Room 1 In the example shown below camera channel 1 was selected NOTE Video from the camera in Room 1 should appear in the window AVSI IP2 Interview Room Switch Systems Setup Guide 15 69 SECTION 3 SYSTEM SETUP Camera Channel Icon Enable Audio Option Preference Camera A PTZ Color Display FPS Resolution Schedule System IP Canes tare Analog Camera Add Edit Delete Esson Advanced Configure IV Cover Entire Area Camera Name E Current Recording View Chose 4 Click the Enable Audio checkbox to select it 5 Repeat this procedure for camera channel 2 Room 2 6 Click the Close button at the bottom of the window 7 Repeat this pro
36. system software To help prevent personal injury or damage to the equipment make sure all power sources are grounded 1 Before applying power to the computer verify that the power source configuration switch on the back of the computer is set to 110 VAC 2 Make sure all cables are securely attached WARNING 1 Power on the cameras and the audio monitoring systems 2 Power on the hDVR 3 Power on the monitor and wait until the hDVR is initialized When fully initialized the server will display the following SC Black Digital Surveillance Monitoring System multi image screen IP itbat 1971681191 BLACK kete aid Lt LR ARA III RITI Typical SC Black server multi image display 3 7 1 Log in 1 Click LOGIN lower right corner of screen 14 www supercircuits com SECTION 3 SYSTEM SETUP 69 2 Enter a User name and Password in the pop up Input Password window and then click OK The Administrator default User name and Password are admin and admin When the login is successful the LOG IN button label changes to TOOLS Input password x amp Enter a user name and password that is valid for this program Cancel User name admin En 3 7 2 Configuring analog cameras Analog cameras connected to the system during power on are automatically recognized and added to the hDVR Digital Surveillance Monitoring System configuration The video image from the camera will appear on the came
37. tem32 cmd exe 5 x gt ping 192 168 080 100 inging 192 168 080 100 with 32 bytes of data timed out timed out timed out timed out ing statistics for 192 168 0 100 Packets Sent 4 Received Lost 4 100 loss AD The Request timed out response indicates that the IP address is not currently in use and the camera can probably be connected without causing conflicts A Reply from message received from a ping indicates that an active device with that IP address exists on the network and new devices with that address shouldn t be attached to that network without first changing the network settings of the device Use the manufacturer s recommended procedure for changing the address before attaching it to the LAN For SC Black cameras and encoders To change the IP address before connecting it to the surveillance LAN Determine the new IP address for the device using the procedure outlined in section 3 2 below Setup the device temporarily on a LAN where 192 168 0 100 is not in use and power it on NOTE nstallthe PAdmin Tool on a computer on the LAN where the device is temporarily located see below Use the IPAdmin Tool to setup the new IP address subnet mask and gateway for the device see below Power off the device and disconnect it from the LAN where it was temporarily setup It will retain the new network settings you configured it with 3 Use the ping command to verify that the static IP
38. u move the slide control beside the camera the values in the Use Max column change correspondingly The Resolution column indicates the current setting for the selected camera In this example the slide control is set to 30 30 frames per second at a resolution of 320 x 240 NOTE The camera can be set to a higher resolution 6 Click Close to save your settings 3 7 7 Configure recording schedule The SC Black server can be configured for continuous recording motion detection recording initiated by motion detection sensor activated recording occurs when a sensor such as the AVSI SW1 switch is active or combinations of these options during different times In the following procedure the schedule will be configured for sensor activation recording only 1 After logging into the system software click TOOLS gt Configure gt Schedule to open the record scheduling configuration window shown below 22 www supercircuits com SECTION 3 SYSTEM SETUP 69 A Select UseSchedule Select Camera 1 Set all timeslots to S Sensor Activated Preference MW Use Schedye C Workday Saturday Sunday Holiday D a Date Holida 18 00 18 59 19 00 19 59 20 00 20 59 5 E NININOONNNNNONNNMMAMANNANNNAMMMN DNDINNNNNNONMONMNMNMAMANANNDNNNWN NNNNNNNNNNNNNNANNNNNNANNNANNOAO 23 00 23 59 a i Default Holiday 05 29 Add Edit Motion Detection M Continuous C Motion S
39. using appropriate hardware AVSI IP2 Interview Room Switch Systems Setup Guide 9 SECTION 3 SYSTEM SETUP 10 NOTE Mounting V Screw Holes Mounting Screw Holes The AVSI SW1 is wired to a DVR sensor input to control a recorder and to a power source The control wiring connects to the terminal block with the black and white leads from the switch the power wiring connects to the terminal block with the black and red leads from the switch and is polarity dependent Route Cat5 wire or equivalent from the switch to the hDVR 10 Connector Terminal block At the switch connect the Cat5 wire pair to the terminals on the mounting plate marked Input At your DVR connect the same Cat5 wire pair to the 10 Connector Terminal block Input 1 and Input Ground terminals This connection is polarity independent At the switch attach the another Cat5 wire pair to the power terminals on the mounting plate as follows Attach the solid color wire to the terminal where the red wire V is attached Attach the other wire of the pair to the terminal where the black wire V is attached Trim off excess wire and insulation from the Cat5 cable www supercircuits com SECTION 3 SYSTEM SETUP 69 AVSI SW1 Switch 1 le hDVR I O Connector Terminals el Output 1 el Output 2 el Output Ground Input 1 AVSI SW1 Switch 2 Input 4 Input Ground AVSI SW1 Switch hDVR Interco
40. w Room Switch Systems Setup Guide 35 69 APPENDIX B CONFIGURING SC BLACK IP CAMERAS 7 Login 192 168 0 100 00 13 23 04 26 18 ID root Pil eooo Remember ID and password In the IPAdmin Tool window click Refresh and verify that the entry representing the camera now shows the new IP address B 5 Connect to the camera with Internet Explorer To further test the connectability of the camera network settings and verify video streaming 36 Open Microsoft Internet Explorer IE In the Internet address field enter the newly configured IP address for your camera in the format http lt IP address gt Where lt IP address gt is the IP address of your camera For example if the new IP address of the camera is 192 168 1 201 enter http 192 168 1 201 If prompted to install an ActiveX control such as AxNVC cab follow screen prompts to install the software 7 This website wants to run the following add on AxNVC Activex Control Module from Control name is not available IF you trust the website and the add on and x want to allow it to run click here IE prompt to install ActiveX control www supercircuits com APPENDIX B CONFIGURING SC BLACK IP CAMERAS 69 gt Eue View BLK IPS102M fh C mh Page Safety Tools 6 BLACK BLK IPS102M 7 VIEW SETUP FIRST STREAM x UNICAST RTSP x SPK Mic Lil
41. ws Explorer window 3 Copy the files IPAdminTool exe CgiVtil dll and IPAdminTool dll from the CD to your new directory B 4 Install and connect the IP camera encoder to the LAN 1 Install the IP camera or encoder in the surveillance location in accordance documentation provided with the camera 2 Connect your IP camera to the LAN 3 Inthe Windows directory where you installed IPAdmin Tool double click IPAdminTool exe to start the application When the IPAdmin Tool starts it will discover all of the support IP cameras and encoders that exist on the network The discovery process may take several minutes IPAdminTool 3 7 3 BAX File Setup System TERE i i TTI Selected Device BLK IPS102M 192 168 38 24 Product Name Rack Info IP Address MAC Address Friendly Name Firmware Uptime BLK IPS102M 192 168 0 100 00 13 23 04 26 18 BLK IPS102M 1 02 03 00 00 03 Apply Device count 1 IPAdmin Tool discovered 192 168 0 100 NOTE Whena camera is powered on it will not respond to network commands until it is fully initialized The initialization process can take up to 2 minutes 34 www supercircuits com APPENDIX B CONFIGURING SC BLACK IP CAMERAS 69 4 n the Product list find the entry with the same MAC address as the camera you are configuring If the camera is not shown click Refresh repeatedly to update the list 5 Right click on the entry for your camera and select IP Address
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