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Sun Fire X4440 Server Service Manual

1. TABLE P 2 Sun Fire X4440 Related Documentation Title Description Part Number Where to Find Sun Fire X4140 X4240 Where to find the documentation for the Sun Fire X4140 820 2395 and X4440 Servers Documentation X4240 and X4440 servers Sun Fire X4140 X4240 and X4440 How to install the Sun Fire X4140 X4240 and X4440 820 2394 Server Installation Guide server in an equipment rack how to configure the service processor and how to configure the preinstalled Solaris Operating System Sun Fire X4140 X4240 and X4440 How to install and configure operating systems on the 820 2397 Servers Operating System Installation Sun Fire X4140 X4240 and X4440 servers Excludes the Guide preinstalled Solaris Operating System and the Windows operating system Sun Fire X4140 X4240 and X4440 How to install the Windows operating system on the Sun 820 2399 Server Windows Operating System Fire X4140 X4240 and X4440 servers Installation Guide Sun Fire X4140 X4240 and X4440 How to troubleshoot the Sun Fire X4140 X4240 and 820 3067 Server Diagnostics Guide X4440 server Includes information on system event logs Sun Integrated Lights Out Manager 2 0 Describes the Integrated Lights Out Manager which is 820 1188 User s Guide system management software that runs on the Sun Fire X4140 X4240 and X4440 server service processor Sun Fire X4140 X4240 and X4440 Information about late breaking changes and problems in 820 2396 Serve
2. right 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 25 FIGURE C 40 BIOS Setup Utility Chipset Southbridge Configuration LPC P2PL P2PT 1055 TRIM 055 PMU v02 61 C 26 Sun Fire X4440 Server Service Manual September 2010 C 2 7 BIOS Exit Menu Screens The BIOS Fxit screens allow you to save changes and exit discard changes and exit discard changes or load optimal or failsafe defaults The Sun Fire X4440 has the following BIOS Exit screens FIGURE C 42 BIOS Setup Utility Exit BIOS SETUP UTILITY Save Changes and Exit Appendix C BIOS Screens C 27 FIGURE C 43 BIOS Setup Utility Exit Save Configuration Changes ETUP UTILITY Save Changes and Exit Save configuration changes and exit setup FIGURE C 44 BIOS Setup Utility Help BIOS SETUP UTILITY General Help Select Screen TL Select Item Change Option Field Enter Go to Sub Screen Next Page PGUP Previous Page Go to Top of Screen END Go to Bottom of Screen Change Colors CTRL E from remote keyboard Discard Changes CTRL D from remote keyboard Load Optimal Defaults CTRL 0 from remote keyboard Save and Exit CTRL S from remote keyboard Exit C 28 Sun Fire X4440 Server Service Manual September 2010 Index A Additional DDR2 DIMMs 4 11 Air Ducts 4 16 Antistatic Handling Procedure 2 11 antistatic mat 2 11 antistatic wrist strap 2 10 2 11 B Battery 4 31 Battery Location 4 32 BIOS
3. Installing the DVD USB Module on page 3 23 FIGURE 5 6 Installing the Drives Backplane 5 4 Servicing the Front Control Panel Light Pipe Assembly Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance 5 12 Sun Fire X4440 Server Service Manual September 2010 5 4 1 Removing the Front Control Panel Light Pipe Assembly 1 Remove the drives cage See Section 5 2 1 Removing the Drives Cage on page 5 5 2 Remove the drives backplane See Section 5 3 1 Removing the Drives Backplane on page 5 10 3 Remove the three No 2 Phillips screws securing the front control panel light pipe assembly to the drives cage FIGURE 5 7 4 Slide the light pipe assembly out of the drives cage FIGURE 5 7 Removing the Light Pipe Assembly Chapter 5 Servicing Infrastructure Boards and Components 5 13 5 4 2 Installing the Front Control Panel Light Pipe Assembly 1 Align the light pipe assembly with the mounting holes on the drives cage 2 Secure the light pipe assembly with three No 2 Phillips screws 3 Install the drives backplane See Section 5 3 2 Installing the Drives Backplane on page 5 11 4 Install the drives cage See Section 5 2 2 Installing the Drives Cage on page 5 7 5 9 5 9 1 5 14 Servicing the Power Distribution Board PDB It is easier to service the power dis
4. Sun Fire X4440 Server Service Manual September 2010 Gently slide the motherboard to the front and carefully set it down a The blind mushroom standoffs must engage the keyhole slots in the tray align the tray before moving the tray forward to latch 2 3 Install the 4 screws that secure the motherboard to the bus bar 3 Torque screws to 7 inch pounds 0 8 newton meters Use a manual torque driver settable to 7 inch pounds 0 8 newton meters with a No 2 Phillip screwdriver 4 Fasten the captive screw at the front of the motherboard 3 5 Carefully connect the power distribution board ribbon cable to the motherboard 3 Make sure it is seated properly See Section 5 8 8 Installing a PDB Cable on page 5 40 6 Reinstall the PCIe risers See Section 4 4 2 Installing a PCIe Riser on page 4 23 7 Reinstall the PCIe cards See Section 4 5 3 Installing PCIe Cards on page 4 28 8 Connect the two drive data cables a Route the cables Be careful when routing the drive cables so they are not pinched and are underneath the ribs on the support b Ensure that the two cables are placed behind the plastic shield between the CPU and the power supply housing Caution The drive data cables are delicate Carefully connect them and make sure that they are seated properly when servicing the motherboard 9 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page
5. Using BIOS Menu Items You can access BIOS configuration screens from the following interfaces m Use a USB keyboard and VGA monitor connected directly to the server m Use a terminal or terminal emulator connected to a computer through the serial port on the rear panel of the server To access BIOS configuration screens and change the system s parameters 1 Enter the BIOS Setup utility by pressing the F2 key while the system is performing the power on self test POST When BIOS is started the main BIOS Setup menu screen is displayed Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log SEL messages C 1 2 Highlight the field to be modified using the arrow and Tab keys Use the left and right arrow keys to move sequentially back and forth through the menu screens Fields that can be reconfigured are displayed in color All other fields are nonconfigurable Use the up and down arrows on the keyboard to scroll through a menu Use the Tab key to move back and forth across columns 3 Press Enter to select the field A dialog box shows the available options 4 Modify the setup field and close the screen 5 If you need to modify other setup parameters use the arrow and Tab keys to navigate to the desired screen and menu item and then repeat Step 1 through Step 4 Otherwise go to Step 6 6 Press and release the rig
6. Although the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending 3 Extend the lower floor arm on the cabinet for safety if present 4 From the front of the server release the two slide release latches FIGURE 2 3 Squeeze the green slide release latches to release the slide rails 2 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE 2 3 Slide Release Latches 5 While squeezing the slide release latches slowly pull the server forward until the slide rails latch Chapter 2 Preparing to Service the System 2 7 27 Removing a Server From the Rack The server must be removed from the rack to service the following components Motherboard m Power distribution board m Power supply backplane m Vertical PDB card m Disk cage m Drives backplane Front panel light pipe assemblies Caution If necessary use two people to dismount and carry the chassis To remove a server from the rack 1 Disconnect all cables and power cords from the server Label the cables optional 2 Extend the lower floor arm on the cabinet for safety if present 3 Extend the server to the maintenance position See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 4 Press the metal lever that is located on the inner side of the rail to disconnect the cable
7. D5 D4 EL DIMMs D3 D2 D3 D2 24 DIMMs D3 D2 28 DIMMs 0D1 D0 D1 D0 32 DIMMs D1 D0 MEZZANINE BOARD FRONT OF SYSTEM MAIN BOARD FRONT OF SYSTEM 4 1 2 1 DDR2 DIMM Placement Refer to the service label on the cover for DDR2 DIMM placement information Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for additional DDR2 DIMM information The DIMM population rules for the server are as follows m Each CPU can support a maximum of eight DIMMs m The DIMM slots are paired and the DIMMs must be installed in pairs 0 1 2 3 4 5 and 6 7 The memory sockets are colored black or white to indicate which slots are paired by matching colors 4 6 Sun Fire X4440 Server Service Manual September 2010 4 1 2 2 4 1 3 DIMMs are populated starting from the outside away from the CPU and working toward the inside CPUs with only a single pair of DIMMs must have those DIMMs installed in that CPU s outside white DIMM slots 6 and 7 m Only DDR2 800 Mhz 667Mhz and 533Mhz DIMMs are supported m Each pair of DIMMs must be identical same manufacturer size and speed Note DDR2 DIMM names in Integrated LOM messages are displayed with the full name such as SYS MB P0 D7 DDR2 DIMM Fillers DDR2 DIMM fillers are installed in all unoccupied DIMM sockets All sockets must be occupied by either a filler or a DDR2 DIMM When DDR2 DIMMs are added remove
8. b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 4 56 Sun Fire X4440 Server Service Manual September 2010 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 4 Servicing Motherboard Components 4 57 4 58 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 5 Servicing Infrastructure Boards and Components ae This chapter describes how to replace cold service field replaceable units FRUs in the Sun Fire X4440 server Some of the procedures in this chapter are for customer replaceable units CRUs and some are for field replaceable units FRUs as noted in the procedures and in the list below FRU components should be replaced only by trained service technicians Contact your Sun Service representative for assistance with FRU replacements The following topics are covered m Section 5 1 Servicing the Fan Power Boards on page 5 2 FRU m Section 5 2 Servicing the Drives Cage on page 5 5 FRU m Section 5 3 Servicing the Drives Backplane on page 5 10 FRU m Section 5 4 Servicing the Front Control Panel Light Pipe Assembly on page 5 12 FRU m Section 5 5 Servicing the Power Distribution Board
9. 4 Do one of the following a If the faulty DIMM is located on the mezzanine board then lift up the air duct FIGURE 4 4 1 a If the faulty DIMM is located on the motherboard then remove the mezzanine tray See Section 4 2 Servicing the Mezzanine Tray on page 4 12 Tip Make a note of the faulty DDR2 DIMM location 5 Push down on the ejector tabs on each side of the DDR2 DIMM until the DIMM is released FIGURE 4 4 6 Grasp the top corners of the faulty DDR2 DIMM and remove it from the server 4 8 Sun Fire X4440 Server Service Manual September 2010 FIGURE 4 4 Removing DDR2 DIMM 7 Place the DDR2 DIMM on an antistatic mat 8 Repeat Step 5 through Step 7 to remove any additional DDR2 DIMMs 4 1 4 Installing DDR2 DIMMs Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs or damage to the DDR2 DIMM might occur You must disconnect all power cables from the system before performing this procedure Tip See Section 4 1 2 DDR2 DIMM Guidelines on page 4 5 for information about configuring the DDR2 DIMMs 1 Unpack the replacement DDR2 DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position 3 Line up the replacement DDR2 DIMM with the connector FIGURE 4 5 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly Chapter 4 Servicing
10. Chapter5 Servicing Infrastructure Boards and Components 5 33 EXAMPLE 5 1 Installing Drive Cables in a SATA Configuration part 2 5 8 5 Changing Drive Cables From SAS to SATA To change drive cables from SAS to SATA 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 5 34 Sun Fire X4440 Server Service Manual September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the cables a Press the latch b Push the cable in c While keeping the latch pressed pull the cable out Caution Failure to follow this step can result in the cables not being removed or damage to the backplane HBA adapter or SATA connectors on the motherboard 4 Remove the SAS HBA card and replace it with either PCIe filler or another card 5 Install the connector labeled MB 0 1 2 and 3 into the motherboard connector labeled
11. Il Removing the Paddle Card 1 Remove the motherboard assembly See Section 4 7 1 Removing the Motherboard Assembly on page 4 34 2 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 14 3 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 4 Remove the two No 2 Phillips screws securing the Paddle card to the chassis FIGURE 5 12 5 Slide the Paddle card back away from its connector on the drives backplane 6 Lift the Paddle card up and out of the chassis 7 Place the Paddle card on an antistatic mat 5 20 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 12 Removing the Paddle Card Installing the Paddle Card 1 Lower the Paddle card into the chassis The Paddle card card fits over a series of mushroom standoffs in the chassis side wall 2 Slide the Paddle card forward to plug it into the drives backplane FIGURE 5 13 3 Secure the Paddle card with two No 2 Phillips screws 4 Install the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Chapter 5 Servicing Infrastructure Boards and Components 5 21 5 6 Install the power distribution board See Section 5 5 2 Installing the Power Distribution Board on page 5 16 Install the motherboard assembly See Section 4 7 2 Installing the Motherboard Assembly on page 4 36 FIG
12. PDB on page 5 14 FRU m Section 5 6 Servicing the Power Supply Backplane on page 5 17 FRU m Section 5 7 Servicing the Paddle Card on page 5 19 FRU m Section 5 8 Servicing Cables on page 5 22 FRU m Section 5 9 Configuring Disk Controllers on page 5 42 FRU Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 5 1 5 1 91 1 5 2 Servicing the Fan Power Boards Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing fan power boards You must disconnect the power cables before performing this procedure Removing a Fan Power Board 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 Note If you are removing the fan power boards to access the Paddle card or drives cage you must remove the server from the rack
13. changing menu settings C 1 configuring C 1 overview C 1 POST codes B 4 POST options B 3 POST overview B 1 redirecting console output for POST B 2 sample setup menu screens C 4 setup screens summary C 3 C cable management arm 3 18 Cables 1 5 5 22 Change HDD Cables From SATA to SAS 5 36 Changing HDD Cables From SAS to SATA 5 34 chassis mounting brackets 6 3 Chassis Overview 1 3 CMOS NVRAM 4 49 command setlocator 2 6 showenvironment 3 22 Comments xiv configuring BIOS C 1 connect power cords 6 6 console output redirecting B 2 Cooling 1 2 corrupt SP recovering from 4 52 CRU 3 1 D DDR2 DIMM fillers 4 7 DDR2 DIMMs 4 2 4 7 Description 1 1 Detecting Power Supply Failure 3 17 dimensions 1 8 DIMM guidelines 4 5 layout 4 6 Placement 4 6 Disk Controllers 5 42 Diskless 5 43 Diskless Server to HBA 5 43 Drive 5 25 Drive Guidelines 3 2 drive locations 3 2 DVD USB Module 3 22 DVD USB module installing 3 23 removing 3 22 Index 1 E ejector tabs 4 8 electrostatic discharge 2 10 Emergency shutdown 2 4 ESD 2 10 Ethernet ports 1 2 F Fan Fault LED 3 12 Fan Modules 3 10 Fan power boards 1 4 fan tray connector board 5 3 5 4 Fans about 3 11 Faulty DIMMs 4 2 Features 1 2 Front Control Panel Light Pipe Assembly 5 12 Front I O board 1 5 front panel 2 4 6 7 front panel features 1 9 G Gigabit Ethernet connectors A 6 Graceful shutdown 2 4 H ha
14. 28 Mezzanine Tray 4 13 motherboard assembly 4 34 Paddle Card 5 20 PCI E cards 4 26 PCIe Riser 4 21 PDB Cable 5 38 power distribution board 5 14 Power Supply 3 18 Power Supply Backplane 5 18 server from rack 2 8 Removing a Hard Drive 3 4 Removing the Top Cover 2 12 Replace the Top Cover 6 2 Index 3 required tools 2 2 Reset switch 4 55 Resetting CMOS NVRAM Using a Jumper 4 51 Resetting the SP Password Using a Jumper 4 50 Returning Server to the Normal Rack Position 6 4 Returning the Server to Operation 6 1 S Safety Information 2 1 safety symbols xiii sample BIOS setup screens C 4 serial management connector A 2 SERIAL MGT A 2 serial number 2 3 Service Manual Chapters xi Service ports 1 2 Service Processor Password 4 49 Service Required LED 3 12 3 15 3 17 Servicing Cables 5 22 Servicing Drives 3 2 Servicing Processors 4 42 software 1 3 SP recovering from a corrupt 4 52 Sun Online xiii system components 1 11 System Power Supply Failure LED 3 17 T Top Fan LED 3 12 3 15 U Universal Serial Bus USB ports A 5 USB ports 1 2 V Vertical PDB card 1 4 video connector VGA A 4 X XOption CPU 4 47 Index 4 Sun Fire X4440 Server Service Manual September 2010
15. 4 14 10 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Chapter 4 Servicing Motherboard Components 4 37 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 FIGURE 4 17 Installing the Motherboard Assembly 4 7 3 Servicetool FRU Update Procedures The following topics are covered m Section 4 7 3 1 Updating FRU Product Information Using ServiceTool on page 4 39 m Section 4 7 3 2 To Restore Product Information From the FRUID PROM on page 4 40 4 38 Sun Fire X4440 Server Service Manual September 2010 4 7 3 1 m Section 4 7 3 3 Changing Product Information on the Motherboard Using a File on page 4 41 Caution The SunService account is for the use of Sun service representatives only Do not use the SunService account unless you are instructed to do so in a procedure developed by Sun Microsystems Note If your system is running ILOM 3 x then you must re enable your SunService account Note Before beginning these procedures obtain Service Escalation passwords from the Customer Support Cente
16. Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Sun Fire X4440 Server Service Manual September 2010 Locate the PCIe card that you want to remove and note its corresponding riser board See Section 1 4 Sun Fire X4440 Rear Panel Features on page 1 10 for more information about PCle slots and their locations If necessary make a note of where the PCIe cards are installed Unplug all data cables from the card Note the location of all cables for reinstallation later Remove the rear panel crossbeam and then the PCIe riser FIGURE 4 13 1 2 3 See Section 4 4 1 Removing a PCIe Riser on page 4 21 Carefully remove the PCIe card from the riser board connector 4 Place the PCIe card on an antistatic mat If you are not replacing the PCIe card install a PCIe filler panel PCle filler panels are located in the motherboard rear panel Chapter 4 Servicing Motherboard Components 4 27 FIGURE 4 13 Removing a PCIe Card 4 5 3 Installing PCIe Cards Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 1 Unpack the replacement PCIe card and place it on an antistatic mat 2 Locate the proper PCIe slot for the card you are replacing 4 28 Sun Fire X4440 Server Service Manual S
17. Backplane Firmware m Backplane FW 5 02 04 LSI SAS expander SSD firmware m Intel SSD FW 845C8626 2 3 2 2 Required Tools The Sun Fire X4440 server can be serviced with the following tools m Antistatic wrist strap m Antistatic mat No 1 Phillips screwdriver m No 2 Phillips screwdriver Non conducting No 1 flat blade screwdriver for battery removal or equivalent Non conducting stylus or pencil to power on server Sun Fire X4440 Server Service Manual September 2010 2 4 Obtaining the Chassis Serial Number To obtain support for your server you need your chassis serial number You can find a chassis serial number label on the server front panel on the left side See FIGURE 2 1 Another chassis serial number label is on the top of the server FIGURE 2 1 Chassis Serial Number Label V To View Chassis Serial Number To view information about a system component you need the Read Only o role enabled 1 Log in to the ILOM CLI 2 At the prompt type gt cd SYS SYS gt cd MB SYS MB gt show chassis_serial_number type SYS MB Properties chassis_serial_number 0811QAD01C type Motherboard For more information see Sun Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide 820 6412 Chapter 2 Preparing to Service the System 2 3 2 5 Powering Off the Server To remove main power from the server use one of the methods shown in the following table
18. C BIOS Screens C 13 FIGURE C 19 BIOS Setup Utility Advanced IPMI 2 0 Configuration BMC Watch Dog Timer Action BIOS SETUP UTILITY Event Log it Log gt P ion I Options BHC Watch Dog Timer Action Disabled Reset System Power Down Power Cycle BIOS SETUP UTILITY r Advanced MPS Revision 1985 2001 C 14 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 21 BIOS Setup Utility Advanced PCI Express Configuration fictive State Power Management Disabled BIOS SETUP UTILITY Reporting Verbosity level Maximum ShutDown on Harduar PROCHOT_L 02 61 C Copyr igh t 1985 2006 American Hegatrends Inc Appendix C BIOS Screens C 15 FIGURE C 23 BIOS Setup Utility Advanced Remote Access Configuration ICS SETUP UTILITY Jl Advanced Renote Access Enabled Serial t number COM1 el rial Port y Support play D BIOS EHCI Hand Off Enabled He USB FDD Support Auto lug USB CDROM Support Autol Select Screen rage Device C 16 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 25 BIOS Setup Utility Advanced USB Mass Storage Device Configuration BIOS SETUP UTILITY My FE Aduanced USB Mass Storage Reset Delay 20 Sec Enulation 1 upe Autol v02 61 Reporting Verbosity level Max imum on Hardware Errors Appendix C BIOS Screens C 17 adjustments which can be used for detecting inconsistent and faulty hardware Activ
19. CRU m Section 3 7 Servicing the DVD USB Module on page 3 22 CRU 3 1 Devices That Are Hot Serviceable 3 1 1 Hot Pluggable Devices Hot pluggable devices can be removed and installed while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a drive 3 1 3 1 2 In the Sun Fire X4440 only drives are hot pluggable To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See Section 3 2 Servicing Drives on page 3 2 Hot Swappable Devices Hot swappable devices can be removed and installed while the server is running without affecting the rest of the server s capabilities In the Sun Fire X4440 the following devices are hot swappable m Fan modules See Section 3 5 Servicing Fan Modules on page 3 10 m Power supplies See Section 3 6 Servicing Power Supplies on page 3 16 Note The chassis mounted drives can be hot swappable depending on how they are configured See Section 3 2 Servicing Drives on page 3 2 Na Jal 3 2 Servicing Drives The following topics are covered m Section 3 2 1 Sun Fire X4440 Server Drive Guidelines on page 3 2 m Section 3 2 2 Drive Status LED Reference on page 3 3 m Section 3 2 3 Removing a Drive on page 3 4 m Section 3
20. FIGURE 4 19 6 Set the heat sink aside 7 Place the new CPU in the socket Make sure the orientation is correct Be careful not to contact the gold fingers within the socket FIGURE 4 19 Installing a CPU 8 Engage the lever by rotating downward and pressing it into the catch 9 Using the supplied grease syringe empty the syringe on to the CPU in a star shaped pattern FIGURE 4 20 Chapter 4 Servicing Motherboard Components 4 45 FIGURE 4 20 Required Pattern for Thermal Grease Application Processor surface Lines of thermal grease 10 Smooth the grease into a thin even layer on top of the CPU FIGURE 4 21 You can use a piece of plastic bag over your finger 11 Orient the heat sink so that the two screws line up with the mounting inserts Ensure that the heat sink is oriented so that the DIMM SIDE label on the heat sink is next to the DIMMs 12 Tighten the two screws alternately one half turn until fully seated Each screw must be turned no more than one 1 2 turn before moving over to the other screw and doing the same Continue to turn each screw one 1 2 turn moving back and forth between the two screws until both screws are tightened 13 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 14 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack
21. Installing a PDB Cable 5 9 Configuring Disk Controllers The following topics are covered m Section 5 9 1 Converting a Diskless Server to HBA on page 5 43 m Section 5 9 2 Converting HBA to Onboard SATA on page 5 45 m Section 5 9 3 Converting Onboard SATA to HBA on page 5 47 5 42 Sun Fire X4440 Server Service Manual September 2010 SAS SATA cables are different length cables and a cable kit is required 9 9 1 Converting a Diskless Server to HBA To convert a diskless Sun Fire X4440 Server server to operate with a Host Bus Adapter HBA PCIe card that controls drives FIGURE 5 23 Diskless Server to HBA Configuration 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter 5 Servicing Infrastructure Boards and Components 5 43 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Disconnect the cable on the motherboard from the onboard SATA connector 1 FIGURE 5 24 3 Install an HBA card See S
22. Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the cables a Press the latch b Push the cable in c While keeping the latch pressed pull the cable out Caution Failure to follow this step can result in the cables not being removed or damage to the backplane HBA adapter or SATA connectors on the motherboard 4 Install the SAS HBA card in PCIe slot 0 The lower card on the riser is closest to the power supply wall 5 Install the connector labeled MB 0 1 2 and 3 into the motherboard connector labeled SATA 0 6 Install the connector labeled MB 4 5 6 and 7 into the motherboard connector labeled SATA 1 7 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 8 Install the fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 9 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Chapter 5 Servicing Infrastructure Boards and Components 5 37 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powe
23. Refer to the Solaris operating system documentation for additional information 1 Log in as a superuser or equivalent Depending on the type of problem you might want to view server status or log files or run diagnostics before you shut down the server 2 Notify affected users 3 Save any open files and quit all running programs Refer to your application documentation for specific information 4 Shut down all logical domains 5 Shut down the Solaris OS 6 Open an SSH session 7 Log in to the Service Processor 8 Type stop SYS or cd SP CtrliInfo set powerctrl off 2 6 Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position m Hard drives a SSDs m Fan modules m Power supplies Chapter 2 Preparing to Service the System 2 5 DVD USB module m Fan power boards m DDR2 DIMMs m PCle cards m Motherboard battery If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 1 Optional Type the following command from the service processor SP prompt gt to locate the system that requires maintenance gt set SYS LOCATE status on Locator indicator is on After you have located the server press the Locator LED Locator button to turn it off 2 Verify that no cables will be damaged or will interfere when the server is extended
24. SATA 0 6 Install the connector labeled MB 4 5 6 and 7 into the motherboard connector labeled SATA 1 7 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 8 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 5 Servicing Infrastructure Boards and Components 5 35 FIGURE 5 19 Changing HD Cables From SAS to SATA 5 8 6 Changing HD Cables From SATA to SAS To change drive cables from SATA to SAS 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 5 36 Sun Fire X4440 Server Service Manual September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention
25. Section 1 2 Sun Fire X4440 Server Chassis Overview on page 1 3 Section 1 3 Sun Fire X4440 Front Panel Features on page 1 9 Section 1 4 Sun Fire X4440 Rear Panel Features on page 1 10 Section 1 5 Illustrated Parts Breakdown on page 1 11 Product Description The Sun Fire X4440 Server is an enterprise class four socket rackmount x64 system powered by the AMD Opteron processor packing high performance and room for growth with six PCIe slots and 32 DIMM slots into a compact 2 RU footprint The product features are listed in TABLE 1 1 TABLE 1 1 Sun Fire X4440 Server System Features Feature Description Sun Fire X4440 Processor AMD64 Opteron Socket F 1207 1 MByte L2 cache per CPU chip dual core capable Supports dual and quad core Memory 8 DDR 2 DIMM slots per socket Up to 800 MHz memory speeds Ethernet ports Internal drives Removable media USB ports Service ports Cooling PCI interfaces Power depending upon processor type and memory configuration PC2 4200R 533 MHz Registered DIMMs with ECC PC2 5300R 667 MHz Registered DIMMs with ECC PC2 6400R 800 MHz Registered DIMMs with ECC 1GB 2GB 4GB or 8GB per DIMM See Section 4 1 2 DDR2 DIMM Guidelines on page 4 5 4 ports 10 100 1000 Mbps auto negotiating through two separate controllers SAS up to 8 or SATA up to 8 disk drives and SSDs up to 4 Up to 8 SFF SAS 73 GB or 146 GB 2 5 inch form factor drives Support
26. See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the fan modules Sun Fire X4440 Server Service Manual September 2010 Note If you are replacing a defective fan power board remove only the fan modules that are necessary to remove the defective fan power board See Section 3 5 4 Removing a Fan Module on page 3 13 3 Remove the Phillips screw that secures the fan power board to the chassis FIGURE 5 1 4 Slide the fan power board to the left to disengage it from the Paddle card 5 Remove the fan power board from the system and place it on an antistatic mat FIGURE 5 1 Removing the Fan Power Board Chapter 5 Servicing Infrastructure Boards and Components 5 3 5 1 2 Installing a Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the Paddle card FIGURE 5 2 2 Secure the board to the chassis with a Phillips screw 3 Reinstall the fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 FIGURE 5 2 Installing a Fan Power Board 4 Return the server to operation 5 4 Sun Fire X4440 Server Service Manual September 2010 a Install the to
27. See Section 2 7 Removing a Server From the Rack on page 2 8 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the cables from the HBA card a Press the latch b Push the cable in Chapter 5 Servicing Infrastructure Boards and Components 5 45 c While keeping the latch pressed pull the cable out Caution Failure to follow this step can result in the cables not being removed or damage to the backplane HBA adapter or SATA connectors on the motherboard 10 11 12 13 14 15 16 Remove the HBA card from slot 0 FIGURE 5 25 See Section 4 5 2 Removing PCIe Cards on page 4 26 Remove the PCIe card from slot 2 if present to access the onboard SATA connector Skip this step if no card is present in slot 2 Attach the left cable farthest from the power supply into the onboard SATA connector 0 3 SATA 1 Remove all fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 Disconnect the right cable from the drives disk backplane connector Remove the cable Obtain the long cable PN 530 3892 from the accessory kit Insert the cable PN 530 3892 connector fully into the drives disk backplane connector until it clicks Align properly Rout t
28. See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 4 46 Sun Fire X4440 Server Service Manual September 2010 FIGURE 4 21 Installing a CPU part 2 4 8 4 Installing an XOption CPU 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter 4 Servicing Motherboard Components 4 47 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the heatsink from socket 1 Follow the same procedures as CPU replacement Each screw must be turned no more than one 1 2 turn before moving over to the other screw and doing the same Continue to turn each screw one 1 2 tu
29. Servicing the Mezzanine Tray on page 4 12 CRU m Section 4 3 Servicing Air Ducts on page 4 16 CRU m Section 4 4 Servicing PCle Risers on page 4 21 CRU m Section 4 5 Servicing PCle Cards on page 4 24 CRU m Section 4 6 Servicing the Battery on page 4 31 CRU m Section 4 7 Servicing the Motherboard Assembly on page 4 34 FRU m Section 4 8 Servicing CPUs on page 4 42 FRU m Section 4 9 Resetting Passwords and Clearing CMOS NVRAM on page 4 49 m Section 4 10 Recovering From Corrupt Service Processor Software on page 4 52 m Section 4 11 Using the Reset and NMI Switches on page 4 55 m Section 4 12 Upgrading Two Socket to Four Socket on page 4 55 Caution Never attempt to run the server with the covers removed Hazardous voltage present 4 1 A Caution Equipment damage possible The covers must be in place for proper air flow 4 1 4 1 1 4 2 Servicing DDR2 DIMMs This section describes how to diagnose and replace faulty DDR2 Double Data Rate DIMMs The following topics are covered m Identifying Faulty DIMMs on page 4 2 m DDR2 DIMM Guidelines on page 4 5 Includes additional DDR2 DIMM information Removing DDR2 DIMMs on page 4 7 Installing DDR2 DIMMs on page 4 9 a Installing Additional DDR2 DIMMs on page 4 11 How to upgrade the server with additional DDR2 DIMMs Refer to the Sun Fire X41
30. TABLE 2 1 Shutdown Procedures Shutdown Method Graceful shutdown Use a pen or other non conducting pointed object to press and release the Power button on the front panel Pressing the power button causes Advanced Configuration and Power Interface ACPT enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately Emergency shutdown Press and hold the Power button for at least four seconds until the main power is off and the server enters standby power mode See FIGURE 2 2 When the main power is off the Power OK LED on the front panel flashes indicating that the server is in standby power mode Caution All applications and files will be closed abruptly without saving changes File system corruption might occur ILOM SP CLI shutdown See Section 2 5 1 Powering Off the Server Using the Service Processor Command Line on page 2 5 FIGURE 2 2 Front Panel Power OK LED Caution To completely power off the server you must disconnect the AC power cords from the rear panel of the server 2 4 Sun Fire X4440 Server Service Manual September 2010 2 51 Powering Off the Server Using the Service Processor Command Line You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart
31. USB Connectors A 5 Gigabit Ethernet Connectors A 6 B BIOS Power On Self Test POST Codes B 1 B 1 B 2 B 3 B 4 Introduction B 1 How BIOS POST Memory Testing Works B 2 Redirecting Console Output B 2 Changing POST Options B 3 viii Sun Fire X4440 Server Service Manual September 2010 B 5 POST Codes B 4 C BIOS Screens C 1 C1 Configuring BIOS Settings C 1 C 1 1 Using BIOS Menu Items C 1 C 1 2 BIOS Setup Screens Overview C 3 C2 BIOS Setup Menu Screens C 4 C 2 1 BIOS Main Menu Screens C 4 C 2 2 BIOS Advanced Menu Screens C 5 C 2 3 BIOS PCI PnP Menu Screens C 18 C 2 4 BIOS Boot Menu Screens C 18 C 2 5 BIOS Security Menu Screens C 21 C 2 6 BIOS Chipset Menu Screens C 22 C 2 7 BIOS Exit Menu Screens C 27 Index Index 1 Contents ix x Sun Fire X4440 Server Service Manual September 2010 Preface The Sun Fire X4440 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire X4440 Server This manual also includes information about the use and maintenance of the server This document is written for technicians system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware How This Document Is Organized This manual contains the following chapters TABLE P 1 Sun Fire X4440 Service Manual Chapters Chapter Describes Chapter 1 Sun Fire X4440 Server Overview provides an ov
32. all events as read Clear Event Log Mark all events as read now u02 61 C Copyright 1985 2006 American Megatrends Inc FIGURE C 12 BIOS Setup Utility Advanced Event Logging Details Clear pert SETUP UTILITY Clear Event Log now Wa Cancel C 10 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 13 BIOS Setup Utility Advanced IPMI 2 0 Configuration BIOS SETUP UTILITY h Dog Timer Action v02 61 C Co FIGURE C 14 BIOS Setup Utility Advanced IPMI 2 0 Configuration System Event Logs SEL BIOS SETUP UTILITY ss SEL Entry Number v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 11 FIGURE C 15 BIOS Setup Utility Advanced IPMI 2 0 Configuration Reload SEL BIOS SETUP UTILITY St Event Log Reload BMC System Event Log Event Log Watch D Do you want to reload all SEL entries from BMC LOKI Cancel Event Eve m Event u02 61 C Copyright 1985 2006 American Megatrends Inc C 12 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 17 BIOS Setup Utility Advanced IPMI 2 0 Configuration LAN Configuration BIOS SETUP UTILITY a tst s sS luanced Channel Number ignment Commit u02 61 C opyright 1985 2006 fin can Megatrends Inc FIGURE C 18 BIOS Setup Utility Advanced IPMI 2 0 Configuration PEF Action Global Control BIOS SETUP UTILITY Alert Action Appendix
33. for hardware embedded RAID 0 striping and RAID 1 mirroring Optional RAID Levels 0 1 IE 5 5EE 6 10 50 60 with SAS drives 1 slimline DVD drive supporting CD R W CD R W DVD R W DVD R W 5 USB 2 0 ports 2 in front 2 in rear plus 1 internal USB port 1 RJ 45 serial management port SER MGT default connection to access service processor 1 10 MB network management port NET MGT to access service processor HD15 VGA video port to view redirected service processor video 6 hot service system fan modules 2 fans per module An air duct facilitates processor memory airflow 6 standard low profile PCIe slots on three riser boards 2 x8 and 4 x4 electrical 3 x16 and 3 x8 mechanical See Section 4 5 1 Sun Fire X4440 PCIe Card Guidelines on page 4 25 AC power 100 240VAC 12 5A 50 60Hz 1 or 2 hot service 1050W power supply units PSUs to provide N N redundancy with energy efficient design Sun Fire X4440 Server Service Manual September 2010 TABLE 1 1 Sun Fire X4440 Server System Features Continued Feature Description Sun Fire X4440 Remote On board Integrated LOM service processor providing management e DMTF CLP based command line interface CLI over SSH e Web based browser interface GUI over HTTPS e IPMI 2 0 e SNMP v1 v2c and v3 Remote graphical access remote KVM over Ethernet Remote storage over Ethernet Operating Solaris 10 Update 4 system Solaris 10 OS with sp
34. inches Depth 733 65 mm 28 88 inches includes PSU handle chassis is 711 25 28 00 Weight Maximum 28 6 kg 62 9 Ibs 1 8 Sun Fire X4440 Server Service Manual September 2010 1 3 Sun Fire X4440 Front Panel Features FIGURE 1 4 shows front panel features on the Sun Fire X4440 FIGURE 1 4 Front Panel Features Sun ox 111315 me 8 LOL2L416L71 Figure Legend Locator LED Locator button white Power Supply Service Required LED amber Service Action Required LED amber Power OK LED green System Overtemperature LED amber Fan Module Service Required LED amber bk N Power button on OO uo Drives map Chapter 1 Sun Fire X4440 Server Overview 1 9 1 4 Sun Fire X4440 Rear Panel Features FIGURE 1 5 shows rear panel features on the Sun Fire X4440 For more detailed information about ports and their uses see the Sun Fire X4450 Server Installation Guide For a detailed description of PCIe slots see Section 4 4 Servicing PCIe Risers on page 4 21 FIGURE 1 5 Rear Panel Features OY 8 1 PSU 1 9 Rear Panel System Status LEDs Locator LED Locator button white Service Action Required LED amber Power OK LED green Figure Legend 2 PSU 0 10 Serial Management Port SER MGT 3 PCle 3 11 Network Management Port NET MGT 4 PCle 0 NMI button Behind panel not shown 5 PCle 4 Reset Button Behind panel not shown 5 PCle 1 12 Gbit Ethe
35. is now in the extended maintenance position Chapter 6 Returning the Server to Operation 6 3 FIGURE 6 2 Returning the Server to the Rack 6 3 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this procedure to return the server to the normal rack position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE 6 3 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 6 4 Sun Fire X4440 Server Service Manual September 2010 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail FIGURE 6 3 Release Tabs on Rails ANNONA NN NN NAN 6 4 Powering On the Server Before powering on your server for the first time follow the installation and cabling instructions provided in the Sun Fire X4450 Server Installation Guide which is shipped with the system and is also available online To connect power cords and apply power to the server Chapter 6 Returning the Server to Operation 6 5 1 Connect the power cord or cords to the power supply or supplies on the rear panel as shown in FIGURE 6 4 FIGURE 6 4 Rear Panel Power Supplies 2 Verify
36. or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 4 32 Sun Fire X4440 Server Service Manual September 2010 4 6 2 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the PCIe riser closest to the power supply See Section 4 4 1 Removing a PCIe Riser on page 4 21 See Section 4 5 1 Sun Fire X4440 PCIe Card Guidelines on page 4 25 Press the latch and remove the battery from the motherboard Use a small No 1 flat blade non metallic screwdriver or equivalent Installing the Battery 1 2 Unpack the replacement battery Press the new battery into the motherboard Install the positive side facing upward away from the motherboard Install the PCIe riser 0 with any associated cards See Section 4 4 2 Installing a PCIe Riser on page 4 23 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords
37. page 1 9 and Section 1 4 Sun Fire X4440 Rear Panel Features on page 1 10 for more information about identifying and interpreting system LEDs Power Supply LED Reference Each power supply contains a series of LEDs on the rear panel of the system FIGURE 3 11 Power Supply Status LEDs LE GE OR Sun Fire X4440 Server Service Manual September 2010 3 6 3 Figure Legend Legend LED Symbol Color Lights when 1 AC Present 2 Service Required 3 OK to Remove Green The power supply is plugged in and AC power is available regardless of system power state Amber The power supply is faulty The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault gt Green A power supply can be removed safely during a hot swap operation a Removing a Power Supply If space is limited behind the server you might need to remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Determine which power supply 0 or 1 requires replacement A lit amber failure LED on a power supply indicates that a failure was detected 2 Gain access to the rear of the server where the faulty power supply is located 3 Release the cable management arm CMA FIGURE 3 12 The CMA is located
38. supply 8 Reinstall the fan boards making sure the cable is not pinched The cable routes through the slot underneath of the fan boards Chapter 5 Servicing Infrastructure Boards and Components 5 25 10 11 12 13 14 15 16 17 18 Route the cable towards the power supply bay and over the notch in the vertical power supply unit backplane The cable then dips slightly to run underneath the ribs on the Mezzanine Tray support bracket Reinstall the mezzanine tray support bracket Be careful not to pinch the cable Install the SAS HBA card in PCIe slot 0 The lower card on the riser is closest to the power supply wall Install the connector labeled MB 0 1 2 and 3 into port 0 of the SAS HBA card which is closest to the gold fingers Install the connector labeled MB 4 5 6 and 7 into port 1 of the SAS HBA card which is furthest from the gold fingers Reinstall the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Replace the air duct See Section 4 3 2 Installing the Air Duct on page 4 18 Reinstall the Mezzanine Tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 Install the fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack S
39. that standby power is on In standby power mode the Power OK LED on the front panel flashes The front panel Power OK LED will begin flashing about two minutes after the power cords are plugged in 3 Use a pen or other pointed object to press and release the recessed Power button on the server front panel When the main power is applied to the server the Power OK LED next to the Power button lights and remains lit as shown in FIGURE 6 5 FIGURE 6 5 Front Panel Power OK LED oK O 6 6 Sun Fire X4440 Server Service Manual September 2010 Chapter 6 Returning the Server to Operation 6 7 6 8 Sun Fire X4440 Server Service Manual September 2010 APPENDIX A Connector Pinouts This appendix provides reference information about the system rear panel ports and pin assignments Topics covered in this appendix include m Section A 1 Serial Management Port Connector on page A 2 m Section A 2 Network Management Port Connector on page A 3 m Section A 3 Video Connector on page A 4 m Section A 4 USB Connectors on page A 5 m Section A 5 Gigabit Ethernet Connectors on page A 6 FIGURE A 1 Sun Fire X4440 Back Panel A 1 Serial Management Port Connector The serial management connector labeled SERIAL MGT is an RJ 45 connector located on the rear panel This port is the default connection to the system console FIGURE A 2 Serial Management Connector Diagram TABLE
40. the BIOS screen move to the Security Screen tab Change the password Save and Exit the BIOS The system restarts See Appendix C for BIOS screen information Resetting the BIOS SP Password Using a Jumper To reset a password for the BIOS by changing a jumper 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Locate the 2 pin header J602 Access the J602 jumper on the rear of the motherboard next to the SP below PCle slot 1 PCle riser 1 Place the jumper across the 2 pins of the header Power on the server and boot until you see a message that the password has been cleared Power off the server and remove AC power Sun Fire X4440 Server Service Manual September 2010 6 Remove the jumper from J602 7 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Install t
41. the fillers When DDR2 DIMM are removed add extra fillers Always place fillers in empty sockets FIGURE 4 3 Fillers for DDR2 DIMM Slots Removing DDR2 DIMMs Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs You must disconnect the power cables before performing this procedure 1 Review Section 4 1 2 DDR2 DIMM Guidelines on page 4 5 for memory configuration information 2 Prepare the server for service Chapter 4 Servicing Motherboard Components 4 7 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 3 If you are replacing a faulty DDR2 DIMM press the Fault Remind button on the motherboard and mezzanine tray to locate the DDR2 DIMM that you want to replace The faulty DDR2 DIMM LED flashes when the Fault Remind button is pressed and held All faulty DIMMs are indicated with an amber LED so that you can install the replacement DDR2 DIMM in the same location
42. the motherboard to a file by issuing this command frutool t mb read cmm product area gt dev shm product info Edit the dev shm product info file to contain the correct serial numbers Write this file back to the motherboard by issuing this command frutool t mb write_cmm_product_area lt dev shm product info Read this file to ensure the changes have been made successfully frutool t mb read_cmm_product_area Chapter 4 Servicing Motherboard Components 4 41 5 Remove the file you created in the first step of this procedure rm dev shm product info 6 Reboot the SP A reboot enables the SP to re read the FRUID data 4 8 Servicing CPUs The following topics are covered m Section 4 8 1 Processor Fault Remind Button on page 4 42 m Section 4 8 2 Removing a CPU on page 4 42 m Section 4 8 3 Installing a CPU FRU on page 4 44 m Section 4 8 4 Installing an XOption CPU on page 4 47 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance A CPU FRU requires trained personnel to apply thermal grease For Xoption CPUs the grease is preinstalled See Section 1 5 Illustrated Parts Breakdown on page 1 11 for illustrations of the server and CPUs 4 8 1 Processor Fault Remind Button If you are replacing a faulty processor press the Remind button on the motherboard to locate the
43. 14 Sun Fire X4440 Server Service Manual September 2010 3 6 Servicing Power Supplies Some versions of the Sun Fire X4440 Servers are equipped with redundant hot swappable power supplies Redundant power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working FIGURE 3 10 Power Supplies Caution If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server The following topics are covered m Section 3 6 1 Detecting Power Supply Failure on page 3 17 m Section 3 6 2 Power Supply LED Reference on page 3 17 a Includes specific information about power supply status LEDs Section 3 6 3 Removing a Power Supply on page 3 18 m Section 3 6 4 Installing a Power Supply on page 3 20 Note CRU This customer replaceable unit can be replaced by anyone Chapter 3 Servicing Customer Replaceable Devices 3 15 3 6 1 3 6 2 3 16 Detecting Power Supply Failure The following LEDs are lit when a power supply fault is detected Front and rear Service Required LEDs m Rear PS Failure LED on the bezel of the server m Failure LED on the faulty power supply See Section 3 6 2 Power Supply LED Reference on page 3 17 for power supply LED information See Section 1 3 Sun Fire X4440 Front Panel Features on
44. 2 2 3 2 4 2 5 Safety Information 2 1 SSD Minimum Required Firmware 2 2 Required Tools 2 2 Obtaining the Chassis Serial Number 2 3 v To View Chassis Serial Number 2 3 Powering Off the Server 2 4 2 5 1 Powering Off the Server Using the Service Processor Command Line 2 5 2 6 2 7 2 8 2 9 Extending the Server to the Maintenance Position 2 5 Removing a Server From the Rack 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 10 2 8 1 Electrostatic Discharge Safety Measures 2 10 2 8 1 1 Using an Antistatic Wrist Strap 2 11 2 8 1 2 Using an Antistatic Mat 2 11 2 82 Antistatic Handling Procedure 2 11 Removing the Top Cover 2 12 3 Servicing Customer Replaceable Devices 3 1 3 1 3 2 3 3 3 4 3 5 Devices That Are Hot Serviceable 3 1 3 11 Hot Pluggable Devices 3 1 3 12 Hot Swappable Devices 3 2 Servicing Drives 3 2 3 2 1 Sun Fire X4440 Server Drive Guidelines 3 2 3 2 2 Drive Status LED Reference 3 3 3 2 3 Removing a Drive 3 4 3 2 4 Installing a Drive 3 6 Servicing Solid State Drives SSDs 3 8 3 3 1 Solid State Drive Guidelines 3 8 3 3 2 Removing a Solid State Drive 3 9 3 3 3 Installing a Solid State Drive 3 9 Using Drive Fillers 3 10 Servicing Fan Modules 3 10 3 5 1 About Sun Fire X4440 Fans 3 11 3 5 2 Fan Module LED Reference 3 11 3 5 3 Detecting Fan Module Failure 3 12 3 5 4 Removing a Fan Module 3 13 iv Sun Fire X4440 Server Service Manual September 2010 3 6 3 7
45. 2 Insert the bootable flash drive into the USB port a Press F8 to get a list of the boot devices b Choose the USB flash boot device or a Press F2 to enter the BIOS setup screen b Choose the USB flash device as the first boot device c Save and exit FIGURE 4 22 Internal USB Port Chapter 4 Servicing Motherboard Components 4 53 3 Once the flash device is booted run the following command socflash p 1 lt sp binary file gt For Example socflash p 1 f g12n bin If you want to back up the current flash content run following command socflash p 1 f lt sp binary file gt b lt backup binary file gt For example socflash p 1 f g12n bin b ilombak bin Note If you choose to back up the SP binary b lt backup filename gt you must ensure there is sufficient free space on the USB flash device to hold the backup file Note Use the command socflash h to get a complete option listing 4 After a successful flash perform an AC power cycle or reset the SP using the following command socflash r Note Using r resetting the SP hardware can cause the VGA display to become disrupted Note The BIOS is not upgraded by this emergency recovery procedure Perform a 2nd ILOM based flash upgrade to update the BIOS version Note This emergency flash recovery procedure returns the SP to default configuration 5 Press F2 to enter system BIOS and verify that the fla
46. 2 4 Installing a Drive on page 3 6 Note CRU This customer replaceable unit can be replaced by anyone Sun Fire X4440 Server Drive Guidelines TABLE 3 1 shows physical drive locations for a Sun Fire X4440 server with 8 drives Sun Fire X4440 Server Service Manual September 2010 Server Front FIGURE 3 1 DZ FIGURE 3 2 Drive Status LEDs Drive Status LED Reference Figure Legend Legend LED 1 OK to Remove 2 Service Required 3 OK Activity Symbol 48 Color Blue Amber Green Lights when A drive can be removed safely during a hot plug operation Note The blue OK to Remove LED requires OS support and is not functional with all operating systems The system is running and the drive is faulty The front and rear panel Service Required LEDs are also lit if the system detects a drive fault Data is being read from or written to the drive Chapter 3 Servicing Customer Replaceable Devices 3 3 3 2 9 A 3 4 Removing a Drive Drives can be hot plugged or cold plugged Drives in the Sun Fire X4440 might be hot pluggable depending on the drive configuration To hot plug a drive you must take the drive offline to prevent applications from accessing it and to remove the logical software links to it before you can safely remove it To remove a drive from a Sun Fire X4440 1 Identify the drive you want to remove The amber Service Required LED mig
47. 3 5 5 Installing a Fan Module 3 14 Servicing Power Supplies 3 16 3 6 1 Detecting Power Supply Failure 3 17 3 6 2 Power Supply LED Reference 3 17 3 6 3 Removing a Power Supply 3 18 3 64 Installing a Power Supply 3 20 Servicing the DVD USB Module 3 22 3 7 1 Removing the DVD USB Module 3 22 3 7 2 Installing the DVD USB Module 3 23 Servicing Motherboard Components 4 1 4 1 4 2 4 3 4 4 4 5 Servicing DDR2 DIMMs 4 2 4 1 1 Identifying Faulty DIMMs 4 2 4 1 2 DDR2 DIMM Guidelines 4 5 4 1 2 1 DDR2 DIMM Placement 4 6 4 1 2 2 DDR2 DIMM Fillers 4 7 4 1 3 Removing DDR2 DIMMs 4 7 4 1 4 Installing DDR2 DIMMs 4 9 4 1 5 Installing Additional DDR2 DIMMs 4 11 Servicing the Mezzanine Tray 4 12 42 1 Removing the Mezzanine Tray 4 13 4 2 2 Installing the Mezzanine Tray 4 14 Servicing Air Ducts 4 16 43 1 Removing the Air Duct 4 16 4 3 2 Installing the Air Duct 4 18 Servicing PCIe Risers 4 21 4 4 1 Removing a PCIe Riser 4 21 442 Installing a PCIe Riser 4 23 Servicing PCIe Cards 4 24 Contents v 4 5 1 Sun Fire X4440 PCle Card Guidelines 4 25 4 5 2 Removing PCIe Cards 4 26 4 5 3 Installing PCIe Cards 4 28 4 6 Servicing the Battery 4 31 4 6 1 Removing the Battery 4 32 4 6 2 Installing the Battery 4 33 4 7 Servicing the Motherboard Assembly 4 34 4 7 1 Removing the Motherboard Assembly 4 34 4 7 2 Installing the Motherboard Assembly 4 36 4 7 3 Servicetool FRU Update Procedures 4 38 4 7 3 1 Updating FRU Product Information Using ServiceT
48. 40 X4240 and X4440 Servers Diagnostics Guide for additional DIMM troubleshooting information Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 1 Electrostatic Discharge Safety Measures on page 2 10 Identifying Faulty DIMMs The system fault LED lights if the system detects a DDR2 DIMM fault 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Sun Fire X4440 Server Service Manual September 2010 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Press and hold the Fault Remind button on the mezzanine tray to identify which DDR2 DIMM is faulty FIGURE 4 1 3 Note the location of faulty DDR2 DIMMs A faulty DDR2 DIMM is identified with a corresponding flashing amber LE
49. 9 FIGURE 5 21 Removing a PDB Cable 5 8 8 Installing a PDB Cable To install a Power Distribution Board cable 1 Inspect the motherboard pin field to ensure all pins are straight 2 Open the locking latches on the PDB connector Ensure that the key of the cable lines up with the slot on the connector 3 Push the cable connector into the PDB connection until it is seated The latches should be above the connector housing 5 40 Sun Fire X4440 Server Service Manual September 2010 Carefully align the motherboard connector to the motherboard pin field Gently press the connector down until it is seated If you feel significant resistance stop and check the pin alignment Replace the air duct See Section 4 3 2 Installing the Air Duct on page 4 18 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 5 Servicing Infrastructure Boards and Components 5 41 FIGURE 5 22
50. A 1 Serial Management Connector Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send A 2 Sun Fire X4440 Server Service Manual September 2010 A 2 Network Management Port Connector The network management connector labeled NET MGT is an RJ 45 connector located on the motherboard and can be accessed from the rear panel This port needs to be configured prior to use FIGURE A 3 Network Management Connector Diagram NET MGT TABLE A 2 Network Management Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix A Connector Pinouts A 3 A 3 A 4 Video Connector The video connector VGA is an HD 15 connector that can be accessed from the rear panel FIGURE A 4 Video Connector Diagram TABLE A 3 Video Connector Signals Pin Signal Description Pin Signal Description 1 Red Video 9 VGA VDD 5V Fused 2 Green Video 10 Ground 3 Blue Video 11 NC 4 NC 12 VGA ID Data 5 Ground 13 Horizontal Sync 6 Ground 14 Vertical Sync 7 Ground 15 VGA ID Clock 8 Ground Sun Fire X4440 Server Service Manual September 2010 A 4 USB Connectors Two Universal Serial Bus USB
51. CPU that you want to replace The faulty CPU LED flashes when the Fault Remind button is pressed and held All faulty CPU are indicated with an amber LED so that you can install the replacement CPU in the same location 4 8 2 Removing a CPU To remove a CPU 1 Prepare the server for service 4 42 Sun Fire X4440 Server Service Manual September 2010 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 Identify which CPU to remove CPU 0 is closest to the PSU bay CPU 1 is furthest from the PSU bay Unscrew the two heat sink screws FIGURE 4 18 Each screw must be turned no more than one 1 2 turn before moving over to the other screw and doing the same Continue to turn each screw one 1 2 turn moving back and forth between the two screws until both screws are removed Twist the heat sink slightly to break the seal with gre
52. D on the motherboard 4 Ensure that all DDR2 DIMMs are seated correctly in their slots If re seating the memory does not fix the problem remove and replace the faulty memory Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about DIMM System Event Log SEL messages Chapter 4 Servicing Motherboard Components 4 3 FIGURE 4 1 Fault Remind Button Locations 4 4 Sun Fire X4440 Server Service Manual September 2010 4 1 2 DDR2 DIMM Guidelines Use the DDR2 DIMM guidelines and FIGURE 4 2 to help you plan the memory configuration of your server m There are 32 slots 16 on the mezzanine tray and 16 on the motherboard in four branches that hold industry standard DDR2 DIMM modules a All DDR2 DIMMs must be the same density same type m The Sun Fire X4440 supports the following configurations a From 2 DDR2 DIMMs minimum configuration a To 32 DDR2 DIMMs fully populated configuration In increments of 2 DDR2 DIMMs At minimum Branch 0 must be fully populated with two DDR2 DIMMs of the same density same type Chapter 4 Servicing Motherboard Components 4 5 FIGURE 4 2 DDR2 DIMM Layout DIMM Te Sequence of DIMMs Brancho Branch 2 Branch 3_ 4DIMMs D7 D6 ES D6 B DIMMs 05 04 D5 D4 12 BTS 03 02 03 D2 soms pro L oroo Lo Lo D1 D0 8 DIMMs l somm 0756 lee D76 0756 D6 D7 D6 D7 D6 Hie nimm DIMMs D5 D4 D5 D4
53. DVD USB module out of the drive cage Chapter 3 Servicing Customer Replaceable Devices 3 21 6 Place the module on an antistatic mat FIGURE 3 15 Removing the DVD USB Module O72 Installing the DVD USB Module 1 Slide the DVD USB module into the front of the chassis until it seats FIGURE 3 16 2 Install the drive you removed during the DVD USB module removal procedure 3 Power on the server See Section 6 4 Powering On the Server on page 6 6 3 22 Sun Fire X4440 Server Service Manual September 2010 FIGURE 3 16 Installing the DVD USB Module Chapter 3 Servicing Customer Replaceable Devices 3 23 3 24 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 4 Servicing Motherboard Components This chapter describes how to replace the motherboard and its components in the Sun Fire X4440 server Note Before performing any of the procedures in this chapter perform the procedures described in Chapter 2 Preparing to Service the System Some of the procedures in this chapter are for customer replaceable units CRUs and some are for field replaceable units FRUs as noted in the procedures and in the list below FRU components should be replaced only by trained service technicians Contact your Sun Service representative for assistance with FRU replacements The following topics are covered in this chapter m Section 4 1 Servicing DDR2 DIMMs on page 4 2 CRU m Section 4 2
54. Motherboard Components 4 9 4 10 4 Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2 DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 5 If the orientation is reversed damage to the DDR2 DIMM might occur 5 Repeat Step 2 through Step 4 until all replacement DDR2 DIMM are installed 6 Do one of the following a If the faulty DIMM was located on the mezzanine board then lower the air duct FIGURE 4 5 1 a If the faulty DIMM was located on the motherboard then replace the mezzanine tray See Section 4 2 Servicing the Mezzanine Tray on page 4 12 7 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE 4 5 Installing DDR2 DIMMs 4 1 5 Installing Additional DDR2 DIMMs Before you begin see Section 4 1 2 DDR2 DIMM Guidelines on page 4 5 for information about DDR2 DIMM configuration gui
55. Quick Boot causes the BIOS to skip the memory test See Section B 4 Changing POST Options on page B 3 for more information 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST B 3 B 2 Redirecting Console Output To access the SP and redirect the console output so that the BIOS POST codes can be read remotely 1 Attach a multi port dongle cable to the server module UCP connector 2 Attach a monitor to the multi port dongle cable s video port and a keyboard to a USB connector 3 Power cycle or power on the server 4 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears 5 Select Server The Server screen appears 6 Select AST2000 LAN Configuration The LAN Configuration screen appears Sun Fire X4440 Server Service Manual September 2010 10 11 12 13 14 B 4 Select the IP Address menu item The SP s IP address appears Start a web browser and type the SP s IP address in the browser s address bar Type a user name and password as follows User name root Password changeme The ILOM SP web GUI screen appears Click the Remote Control tab Click the Redirection tab Click on the Start Redirection button The javaRCons
56. Section 2 5 Powering Off the Server on page 2 4 6 Remove the jumper from J1802 7 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 410 Recovering From Corrupt Service Processor Software If the SP service processor software becomes corrupted you can reinstall the default SP software image from the Tools and Drivers CD You need m The Tools and Drivers CD m A bootable USB flash device 4 10 1 Reinstalling The Default SP Software Image From The Tools And Drivers CD This emergency flash recovery procedure returns the SP to a default configuration 4 52 Sun Fire X4440 Server Service Manual September 2010 The ILOM SPBIOS lt file name gt pkg file format for example ilom X4150 2 0 2 6 pkg cannot be used for emergency recovery Use the lt file name gt bin recovery image instead 1 Copy the following SP files from the Tools and Drivers CD located in the recovery directory to a USB bootable flash device m SOCFLASH EXE a DOS4GW BMC Binary the SP Binary file
57. Sun Fire X4440 Server Service Manual NS amp SUN Part No 820 3836 14 September 2010 Revision 01 Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved published rights reserved under the Copyright Laws of the United States HIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS INC USE DISCLOSURE OR EPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS INC his distribution may include materials developed by third parties Hea Hn Sun Sun Microsystems the Sun logo Java Solaris Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the U S and other countries AMD Opteron and Opteron are trademarks of Advanced Micro Devices Inc Intel is a registered trademark of Intel Corporation This product is covered and controlled by U S Export Control laws and may be subject to the export or import laws in other countries Nuclear missile chemical biological weapons or nuclear maritime end uses or end users whether direct or indirect are strictly prohibited Export or reexport to countries subject to U S embargo or to entities identified on U S export exclusion lists including but not limited to the denied persons and specially designated nationals lists is strictly prohibited Use of any spare or replac
58. URE 4 16 1 See Section 5 8 7 Removing a PDB Cable on page 5 38 Caution The drive data cables are delicate Ensure that they are safely out of the way when servicing the motherboard 7 10 Remove the 4 screws that secure the motherboard to the bus bar 2 Use a No 2 Phillips screwdriver Loosen the tray attachment screw next to the chassis midwall 2 Gently slide the motherboard to the rear and carefully lift it upward 3 Lift the motherboard tray out of the chassis Move the motherboard carefully Place the motherboard assembly on an antistatic mat Chapter 4 Servicing Motherboard Components 4 35 FIGURE 4 16 Removing the Motherboard Assembly 4 7 2 4 36 Installing the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharge can cause component failures To avoid damage ensure that you follow antistatic practices as described in Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 1 If you are replacing the motherboard only do the following a Replace the CPUs as required b Apply thermal grease Follow the applicable grease procedure included with the grease c Install the CPU heat sinks on the motherboard assembly as required 2 Place the motherboard tray into the chassis FIGURE 4 17 1 a Move the motherboard tray carefully
59. URE 5 13 Installing the Paddle Card 5 8 Servicing Cables The following topics are covered Section 5 8 1 Removing Drive Cables in a SAS Configuration on page 5 23 Section 5 8 2 Installing Drive Cables into a SAS Configuration on page 5 25 Section 5 8 3 Removing Drive Cables in a SATA Configuration on page 5 28 Section 5 8 4 Installing Drive Cables in a SATA Configuration on page 5 30 Section 5 8 5 Changing Drive Cables From SAS to SATA on page 5 34 Section 5 8 6 Changing HD Cables From SATA to SAS on page 5 36 Section 5 8 7 Removing a PDB Cable on page 5 38 Section 5 8 8 Installing a PDB Cable on page 5 40 See Section 1 5 Illustrated Parts Breakdown on page 1 11 for illustrations of cables SAS SATA cables are different length cables and a cable kit is required 5 22 Sun Fire X4440 Server Service Manual September 2010 5 8 1 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Removing Drive Cables in a SAS Configuration To remove hard drive cables in a SAS configuration 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out
60. airflow in the server Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down 3 Identify the faulty fan module with a corresponding Service Required LED The Fan Fault LEDs are located on the fan board 4 Using thumb and forefinger in between the two fans pull the fan module up and out of the connector 3 12 Sun Fire X4440 Server Service Manual September 2010 Caution When changing the fan modules note that only the fan modules can be removed or replaced Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed FIGURE 3 8 Removing a Fan Module 99 9 Installing a Fan Module 1 With the top cover door open install the replacement fan module into the server FIGURE 3 9 The fan modules are keyed to ensure that they are installed in the correct orientation Chapter 3 Servicing Customer Replaceable Devices 3 13 FIGURE 3 9 Installing a Fan Module 2 Apply firm pressure to fully seat the fan module 3 Verify that the Fan OK LED is lit and that the Fan Fault LED on the replaced fan module is not lit 4 Close the top cover door 5 Verify that the Top Fan LED Service Required LEDs and the Locator LED Locator button are not lit See Section 1 2 Sun Fire X4440 Server Chassis Overview on page 1 3 for more information about identifying and interpreting system LEDs 3
61. ake sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume Note You can create RAID volumes with SAS hard drives and SATA SSDs as long as you do not mix them in a same volume The following cable kits are used for the HBA controller when using hard drives and SSDs TABLE 3 1 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4240 and X4440 SAS SATA HBA 2 cables 4282A The following cable kits are used for the on board controller with SSDs TABLE 3 2 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4240 and X4440 SATA On Board Only 2 cables 4283A 302 Removing a Solid State Drive The procedure to remove an SSD is the same as removing the hard drive See Section 3 2 3 Removing a Drive on page 3 4 so Installing a Solid State Drive The procedure to install an SSD is the same as installing the hard drive See Section 3 2 4 Installing a Drive on page 3 6 3 8 Sun Fire X4440 Server Service Manual September 2010 3 4 Using Drive Fillers All drive slots in the Sun Fire X4440 Server must have drive fillers in place during operation to maintain efficent airflow To remove fillers pull the ejector and pull the filler out of the chassis FIGURE 3 5 FIGURE 3 5 Drive Filler 3 5 Servicing Fan Modules The following topics are covered m Section 3 5 1 Ab
62. anine Tray on page 4 13 3 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 4 Remove the fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 5 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 6 Untwist the cable tiedowns to release the cables 7 Remove the mezzanine tray support bracket from the power supply bay wall 8 Remove the cables a Press the latch b Push the cable in c While keeping the latch pressed pull the cable out Caution Failure to follow this step may result in the cables not being removed or damage to the backplane HBA adapter or SATA connectors on the motherboard 9 Pull the cables through the midwall Avoid damaging the air blocker 10 Lift the cables out of the chassis Chapter 5 Servicing Infrastructure Boards and Components 5 29 FIGURE 5 17 Removing Drive Cables in a SATA Configuration 5 8 4 Installing Drive Cables in a SATA Configuration To install two drive cables Disk 0 3 and Disk 4 5 in SATA configuration do the following 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Serv
63. ase and then lift off the heat sink Disengage the lever by rotating upward Remove the CPU Be careful not to contact the gold fingers within the socket Chapter 4 Servicing Motherboard Components 4 43 FIGURE 4 18 Removing the CPU 4 8 3 Installing a CPU FRU 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 4 44 Sun Fire X4440 Server Service Manual September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the heat sink on top of the failed CPU Each screw must be turned no more than one 1 2 turn before moving over to the other screw and doing the same Continue to turn each screw one 1 2 turn moving back and forth between the two screws until both screws are removed 4 Remove the failed CPU 5 Clean off the old thermal interface material from the heat sink and CPU using the supplied alcohol wipe
64. asswords The Sun Fire X4440 has the following BIOS Security screens Appendix C BIOS Screens C 21 FIGURE C 33 BIOS Setup Utility Security Change Supervisor Password BIOS SETUP UTILITY Change Supervisor Password C 2 6 BIOS Chipset Menu Screens The BIOS Server screens allow you to configure server advanced chipset settings if applicable The Sun Fire X4440 has the following BIOS Chipset screens C 22 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 34 BIOS Setup Utility Chipset iiy BIOS SETUP UTILITY PCIPnP Boot ity i Options for NB gt NorthBridge Configuration b igurat te UID ry Timing Let Iti to Sub Screen v02 61 C Copyright 1985 2006 Amer ican Hegatrends Inc Appendix C BIOS Screens C 23 FIGURE C 36 BIOS Setup Utility Chipset Northbridge Memory Configuration ETUP UTILITY Bank Inter leaving Down M BIOS SETUP UTILITY Chipset ECC Mode Good egatrends Inc C 24 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 38 BIOS Setup Utility Chipset Northbridge DRAM Timing Configuration BIOS SETUP UTILITY Clock Node Auto ming Mode Auto FIGURE C 39 BIOS Setup Utility Chipset Northbridge VID Configuration Options Alternate VID Memory Timi Shomnwnbwoneoooernne N 0 JM 9 N 0 J 9 N 01 NN ON WI i Senmeounonmonounonouwe Kame E a a am a a a MS tl Hm T e M EH Hi hi mm
65. at the rear of the server rack a Press and hold the tab b Rotate the cable management arm out of the way so that you can access the power supply Chapter 3 Servicing Customer Replaceable Devices 3 17 FIGURE 3 12 Releasing the Cable Management Arm 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and press the release latch FIGURE 3 13 6 Pull the power supply out of the chassis 3 18 Sun Fire X4440 Server Service Manual September 2010 FIGURE 3 13 Power Supply Release Handle 3 6 4 Installing a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated FIGURE 3 14 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit 4 Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 3 12 Chapter 3 Servicing Customer Replaceable Devices 3 19 FIGURE 3 14 Installing a Power Supply 5 Verify that the following LEDs are not lit a Failure LED on the replaced power supply a Service Required LED a Front Service Required LED a Rear Service Required LED Note See Section 1 3 Sun Fire X4440 Front Panel Features on page 1 9 and Section 1 4 Sun Fire X4440 Rear Panel Features on page 1 10 for more information about identifying and interpreti
66. atic Discharge and Antistatic Prevention Measures on page 2 10 Caution This procedure requires removing the server from the rack The server is heavy Two people are required to remove it from the rack Removing the Motherboard Assembly You need a No 2 Phillips screwdriver 1 Prepare the server for service Sun Fire X4440 Server Service Manual September 2010 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 Remove the PCIe cards and risers See Section 4 4 1 Removing a PCle Riser on page 4 21 Note the location of expansion cards in the PCle risers If you are replacing the motherboard remove the mezzanine tray supports Use a No 2 Phillips screwdriver Disconnect the PDB ribbon cable FIG
67. ating these features on a healthy system can result in an unstable execution and are strictly for trained service personnel s use A Caution Hardware Error Handling features hardware specific diagnostics and C 2 3 BIOS PCI PnP Menu Screens The BIOS PCI PnP screens allow you to set the PCI PnP configuration The Sun Fire X4440 has the following BIOS Boot screens FIGURE C 27 BIOS Setup Utility PCI PnP Configuration BIOS SETUP UTILITY Clear NURAM C 2 4 BIOS Boot Menu Screens The BIOS Boot screens allow you to configure the boot device priority hard drives and the DVD ROM drive The Sun Fire X4440 has the following BIOS Boot screens C 18 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 28 BIOS Setup Utility Boot Settings aur ing opyright 19 5 2006 American Hegatrends Inc Appendix C BIOS Screens C 19 FIGURE C 30 BIOS Setup Utility Boot Device Priority BIOS SETUP UTILITY ist Boot Device oot Device j 02 61 C Copyright 19 6 American Megatrends Inc FIGURE C 31 BIOS Setup Utility Boot Hard Drives OS SETUP UTILITY ist Drive RAID ASR 5805 PCI pyright 1985 2006 American Megatrends Inc C 20 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 32 BIOS Setup Utility Boot CD DVD Drives ETUP UTILITY ist Drive IUSB TSSTcorp CD DU C20 BIOS Security Menu Screens The BIOS Security screens allow you to set or change the user and supervisor p
68. ay support bracket Be careful not to pinch the cable Install the SAS HBA card in PCIe slot 0 The lower card on the riser is closest to the power supply wall Install the connector labeled MB 0 1 2 and 3 into the motherboard connector labeled SATA 0 Chapter 5 Servicing Infrastructure Boards and Components 5 31 5 32 13 14 15 16 17 18 Install the connector labeled MB 4 5 6 and 7 into the motherboard connector labeled SATA 1 Reinstall the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Replace the air duct See Section 4 3 2 Installing the Air Duct on page 4 18 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 Install the fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 18 Installing Drive Cables in a SATA Configuration part 1
69. be installed Do you want to continue y n y Service processor FRU information ready to be collected You MUST reboot the service processor for to complete this process Allow the service processor to fully boot DO NOT UNPLUG THE SYSTEM WHILE THE SERVICE PROCESSOR IS BOOTING Would you like to reboot the service processor now y n y The system is going down NOW Sending SIGTERM to all processes To Restore Product Information From the FRUID PROM 1 In Escalation mode in ILOM view product information on the FRUID PROM that is on the Power Distribution Board PDB by issuing this command frutool t pb read_cmm_product_area product part_number 594 5133 03 product serial_number 0829QAS003 product asset_tag NULL 16 chassis serial_number 0226LHF 0822B402YH chassis part_number 540 7618 XX Save the entire motherboard FRUID image in case it later needs to be restored to its original state frutool r mb gt persist mb bin Copy the product information from the PDB to a file frutool t pb read_cmm_product_area gt dev shm product info Sun Fire X4440 Server Service Manual September 2010 00000400 00000410 00000420 00000430 00000440 00000450 00000460 00000470 00000480 00000490 000004a0 000004b0 000004c0 4 7 3 3 00 6f 72 6f 62 72 20 20 32 48 75 58 00 4 00 64 20 64 65 6f 4e 73 32 0a 6d 0a 00 View the file by issuing the following
70. bles carefully through the server See Section 1 2 2 System Cables on page 1 5 5 48 Sun Fire X4440 Server Service Manual September 2010 14 15 16 17 18 19 Reinstall the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 4 Install all fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Install the drives as required See Section 3 2 4 Installing a Drive on page 3 6 Return the server to operation a Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 b Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 5 Servicing Infrastructure Boards and Components 5 49 FIGURE 5 26 Converting Onboard SATA to HBA 5 50 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 6 Returning the Server to Operation gt gt This chapter describes how to return the Sun Fire X4440 server to operation after you have performed service procedures The following topics are covered in this chapter m Section 6 1 Installing the Top Cover on page 6 2 m Section 6 2 Reins
71. cal PDB card FRU Power supply backplane card FRU Fan power boards 2 FRU connector slots to a mezzanine tray support two additional processors and memory The server motherboard provides an integrated lights out management ILOM service processor function which includes remote boot and remote software upgrades The service processor ILOM subsystem controls the host power and monitors host system events power and environmental The iILOM controller draws power from the host s 3 3V standby supply rail which is available whenever the system is receiving AC input power even when the system is turned off This removable mezzanine tray includes 2 additional CPU modules slots for 16 DIMMs and memory control subsystems This power distribution board board distributes main 12V power from the power supplies to the rest of the system It is directly connected to the Vertical PDB card and to the motherboard through a bus bar and ribbon cable It also supports a top cover interlock kill switch In the Sun Fire X4440 the power supplies connect to the power supply backplane which connects to the power distribution board This vertical power distribution board serves as the interconnect between the power distribution board and the fan power boards drives backplane and I O board This board connects the power distribution board to power supplies 0 and 1 These boards carry power to the system fan modules In additi
72. ck See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 4 Servicing Motherboard Components 4 19 FIGURE 4 9 Installing the Air Duct 4 20 Sun Fire X4440 Server Service Manual September 2010 4 4 4 4 1 Servicing PCIe Risers The following topics are covered m Section 4 4 1 Removing a PCle Riser on page 4 21 m Section 4 4 2 Installing a PCle Riser on page 4 23 PCle cards are installed on vertical riser assemblies You must remove the relevant riser assembly to access a PCle card You must remove all three PCle riser assemblies when replacing the motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 1 Electrostatic Discharge Safety Measures on page 2 10 Removing a PCle Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before perf
73. cks into place See Section 3 6 4 Installing a Power Supply on page 3 20 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 9 Installing the Power Distribution Board 5 6 Servicing the Power Supply Backplane In the Sun Fire X4440 server the power supply backplane carries 12V power to the power distribution board Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power supply backplane Chapter 5 Servicing Infrastructure Boards and Components 5 17 5 6 1 Removing the Power Supply Backplane 1 Remove the motherboard assembly See Section 4 7 1 Removing the Motherboard Assembly on page 4 34 Remove all power supplies a Grasp the power supply handle and press the release latch b Slide the power supply out of the system See Section 3 6 3 Removing a Power Supply on page 3 18 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 14 Disconnect the PDB ribbon cable from the PSU backplane Unscrew the 4 screws to remove the L shaped bus bars from the PSU backplane to the PDB Remove th
74. command to verify the previous step was successful cat dev shm product info Write the product information to the motherboard by issuing this command frutool t mb write_cmm_product_area lt dev shm product info View the file to ensure that the product data has been updated in the motherboard FRUID PROM frutool r mb hexdump C egrep 000004 00 00 00 00 00 00 00 00 00 00 00 a4 70 72 pr 75 63 74 20 70 61 72 74 5f 6e 75 6d 62 65 oduct part_numbe 35 39 34 2d 35 31 33 33 2d 30 33 Oa 70 72 r 594 5133 03 pr 75 63 74 20 73 65 72 69 61 6c 5f 6e 75 6d oduct serial_num 72 20 30 38 32 39 51 41 53 30 30 33 Oa 70 ber 0829QAS003 p 64 75 63 74 20 61 73 73 65 74 5f 74 61 67 roduct asset_tag 55 4c 4c 3a 31 36 Oa 63 68 61 73 73 69 73 NULL 16 chassis 65 72 69 61 6c 5f 6e 75 6d 62 65 72 20 30 serial_number 0 36 4c 48 46 2d 30 38 32 32 42 34 30 32 59 226LHF 0822B402Y 63 68 61 73 73 69 73 20 70 61 72 74 5f 6e H chassis part_n 62 65 72 20 35 34 30 2d 37 36 31 38 2d 58 umber 540 7618 X 5d 3 b7 3 b7 00 00 00 00 00 00 00 00 00 Xol ghee tendo Shs 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Remove the files you created in the previous steps rm persist mb bin dev shm product info Reboot the SP A reboot enables the SP to re read the FRUID data Changing Product Information on the Motherboard Using a File 1 Once in Escalation mode in ILOM copy the current product information from
75. d Power on the server See Section 6 4 Powering On the Server on page 6 6 4 9 4 9 1 4 9 2 Resetting Passwords and Clearing CMOS NVRAM The following topics are covered m Section 4 9 1 Overview on page 4 49 m Section 4 9 2 Resetting a Service Processor Password From the BIOS Screen on page 4 49 m Section 4 9 3 Resetting the BIOS SP Password Using a Jumper on page 4 50 m Section 4 9 4 Resetting CMOS NVRAM Using a Jumper on page 4 51 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Overview You can reset a password from the BIOS screen or with a jumper You can also clear the CMOS NVRAM and BIOS password by changing jumpers as listed in TABLE 4 2 TABLE 4 2 Sun Fire X4440 Server Server Jumpers Jumper Function Location J602 Clears the SP password Access on the motherboard in the rear next to the SP below PCIe slot 1 PCIe riser 1 J1802 Clears the CMOS NVRAM Access on the motherboard in the rear next and the BIOS password to the SATA connector below PCIe slot 0 PCIe riser 0 Resetting a Service Processor Password From the BIOS Screen To reset a password for the Service Processor access the BIOS Security screen Chapter 4 Servicing Motherboard Components 4 49 4 9 3 4 50 Boot the server Press F2 at the Sun splash screen to enter Setup At
76. delines DIMMs or damage to the DDR2 DIMMs might occur You must disconnect all power A Caution Ensure that all power is removed from the server before installing DDR2 cables from the system before performing this procedure 1 Remove the mezzanine tray to access the DIMMs if the DIMMs are located on the motherboard See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 2 Remove any fillers to be replaced with DIMMs Set the fillers aside for future use if needed later 3 Unpack the replacement DDR2 DIMMs and place them on an antistatic mat 4 Ensure that the ejector tabs are in the open position Chapter 4 Servicing Motherboard Components 4 11 5 Line up the DDR2 DIMM with the connector FIGURE 4 5 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly 6 Push the DDR2 DIMM into the connector until the ejector tabs lock the DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 4 If the orientation is reversed damage to the DDR2 DIMM might occur 7 Repeat Step 2 through Step 6 until all DDR2 DIMMs are installed 8 Do one of the following a If the faulty DIMM was located on the mezzanine board then lower the air duct FIGURE 4 5 1 a If the faulty DIMM was located on the motherboard then replace the mezzanine tray See Section 4 2 Servic
77. e PCle lanes and the mechanical width desicribes the riser PCIe connector size PCle cards with x4 x8 or x16 mechanical finger pins will fit in any riser slot but will operate at the electrical lane width of the slot TABLE 4 1 Sun Fire X4440 Riser Guidelines Riser Slot Numbers Electrical Mechanical Source Riser 0 Slot 0 x8 x8 MCP55 Riser 0 Slot 3 x8 x8 MCP55 Riser 1 Slot 1 x8 x8 MCP55 Riser 1 Slot 4 x8 x8 1055 Riser 2 Slot 2 x16 x16 1055 Riser 2 Slot 5 x4 x8 1055 Note The SGXPCIESAS R INT Z HBA should be installed in slot 0 to avoid system overheating Make sure that the firmware is at SW 3 1 or later when installing the HBA in Slot 0 Chapter 4 Servicing Motherboard Components 4 25 FIGURE 4 12 Identifying PCIe Cards 4 5 2 4 26 Removing PCIe Cards Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and
78. e AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 Chapter 4 Servicing Motherboard Components 4 15 d Power on the server See Section 6 4 Powering On the Server on page 6 6 4 3 4 3 1 4 16 Servicing Air Ducts The following topics are covered m Section 4 3 1 Removing the Air Duct on page 4 16 m Section 4 3 2 Installing the Air Duct on page 4 18 The motherboard and mezzanine each have an associated air duct or baffle You must remove the air duct when removing and installing the following components m Power distribution board m Power supply unit PSU PDB m Paddle card Motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution To prevent the system from overheating ensure that the air duct is correctly installed before powering on the server Removing the Air Duct 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 Sun Fire X4440 Server Service Manual September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Mea
79. e No 2 Phillips screw securing the power supply backplane to the power supply bay FIGURE 5 10 1 Lift the power supply backplane up and off its mushroom standoffs and out of the server 2 Place the power supply backplane on an antistatic mat FIGURE 5 10 Removing the Power Supply Backplane 5 18 Sun Fire X4440 Server Service Manual September 2010 5 6 2 Installing the Power Supply Backplane 1 Mount the power supply backplane to the front of the power supply bay FIGURE 5 11 1 Place the backplane over its mushroom standoffs and press down toward the floor of the chassis Secure the power supply backplane with one No 2 Phillips screw 2 Install the power distribution board See Section 5 5 2 Installing the Power Distribution Board on page 5 16 Install all power supplies Slide each power supply into its bay until it locks into place See Section 3 6 4 Installing a Power Supply on page 3 20 Install the motherboard assembly See Section 4 7 2 Installing the Motherboard Assembly on page 4 36 FIGURE 5 11 Installing the Power Supply Backplane 1 Servicing the Paddle Card The Paddle assembly includes the top cover interlock switch Chapter 5 Servicing Infrastructure Boards and Components 5 19 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance
80. e Section 6 4 Powering On the Server on page 6 6 Chapter 5 Servicing Infrastructure Boards and Components 5 9 5 3 Servicing the Drives Backplane You must remove the drives backplane to service the front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance 5 3 1 Removing the Drives Backplane 1 Remove the DVD USB drive See Section 3 7 1 Removing the DVD USB Module on page 3 22 2 Remove the drives cage See Section 5 2 1 Removing the Drives Cage on page 5 5 3 Remove the four No 2 Phillips screws securing the backplane to the drives cage FIGURE 5 5 5 10 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 5 Removing the Drives Backplane 5 9 2 4 Slide the backplane down and off the drives cage retention hooks 5 Place the drives backplane on an antistatic mat Installing the Drives Backplane 1 Slide the backplane under the retention hooks on the drives cage FIGURE 5 6 2 Install the four No 2 Phillips screws that secure the backplane to the drives cage The sequence is top left top right bottom left bottom right 3 Install the drives cage See Section 5 2 2 Installing the Drives Cage on page 5 7 Chapter 5 Servicing Infrastructure Boards and Components 5 11 4 Install the DVD USB drive See Section 3 7 2
81. e Server on page 6 6 e Power on the server See Section 6 4 Powering On the Server on page 6 6 FIGURE 4 11 Installing a PCIe Riser 4 5 Servicing PCle Cards See Section 4 5 1 Sun Fire X4440 PCIe Card Guidelines on page 4 25 for PCIe card configuration guidelines The following topics are covered m Section 4 5 1 Sun Fire X4440 PCle Card Guidelines on page 4 25 m Section 4 5 2 Removing PCle Cards on page 4 26 m Section 4 5 3 Installing PCIe Cards on page 4 28 4 24 Sun Fire X4440 Server Service Manual September 2010 4 5 1 Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure Sun Fire X4440 PCIe Card Guidelines The PCI expansion system is configured using two types of riser cards Riser type 1 is used in the Riser 0 and Riser 1 positions and Riser type 2 is used in the slot 2 position as shown in TABLE 4 1 The electrical width is the number of activ
82. e Top Cover The top cover and fan door are integrated Note Some field replaceable units FRUs require removal of the rear cover 1 Unlatch the fan module door FIGURE 2 6 1 Pull the two release tabs back to release the door Rotate the fan door to the open position and hold it there 2 Press the top cover release button and slide the top cover to the rear about a half inch 12 7 mm 2 3 Lift up and remove the top cover 3 Caution If the top cover is removed before the server is powered off the server will immediately go into Standby mode FIGURE 2 6 Removing the Top Cover 2 12 Sun Fire X4440 Server Service Manual September 2010 Chapter 2 Preparing to Service the System 2 13 2 14 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 3 Servicing Customer Replaceable Devices This chapter describes how to replace the hot swappable and hot pluggable customer replaceable units CRUs in the Sun Fire X4440 Server A customer replaceable unit can be replaced by anyone The following topics are covered m Section 3 1 Devices That Are Hot Serviceable on page 3 1 m Section 3 2 Servicing Drives on page 3 2 CRU m Section 3 3 Servicing Solid State Drives SSDs on page 3 8 CRU m Section 3 4 Using Drive Fillers on page 3 10 CRU m Section 3 5 Servicing Fan Modules on page 3 10 CRU m Section 3 6 Servicing Power Supplies on page 3 16
83. e power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Chapter 4 Servicing Motherboard Components 4 29 FIGURE 4 14 Installing a PCIe Card Sun Fire X4440 Server Service Manual September 2010 4 30 4 6 Servicing the Battery The following topics are covered m Section 4 6 1 Removing the Battery on page 4 32 m Section 4 6 2 Installing the Battery on page 4 33 The battery maintains system time when the server is powered off and a time server is unavailable The battery also maintains volatile BIOS CMOS settings If the server fails to maintain the proper time when the server is powered off and not connected to a network replace the battery You need a small No 1 flat blade non metallic screwdriver or equivalent Note CRU This customer replaceable unit can be replaced by anyone Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure Chapter 4 Servicing Motherboard Components 4 31 FIGURE 4 15 Battery Location 4 6 1 Removing the Battery 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord
84. e servicing any of the components documented in this chapter Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is not included in the accessory kit for the Sun Fire X4440 Server However antistatic wrist straps are still included with options Using an Antistatic Mat Place static sensitive components such as motherboards memory and other PCBs on an antistatic mat Antistatic Handling Procedure 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place static sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part a Sun ESD mat part number 250 1088 a A disposable antistatic mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Chapter 2 Preparing to Service the System 2 11 2 9 Removing th
85. ecific Sun Fire X4440 Server software components Supports e Red Hat Enterprise Linux 4 U4 AS 32 bit 64 bit e Red Hat Enterprise Linux 5 32 bit 64 bit e SUSE Linux Enterprise Server 10 SP1 64 bit e VMware ESX 3 0 2 e Windows Server 2003 x32 SP2 or greater Standard Edition Enterprise Edition Other software Java Enterprise System with a 90 day trial license 122 Sun Fire X4440 Server Chassis Overview The Sun Fire X4440 Server is based on an all new chassis family m Section 1 2 1 Infrastructure Boards on page 1 4 m Section 1 2 2 System Cables on page 1 5 m Section 1 2 3 Dimensions on page 1 8 Note Some of the procedures in this manual are for customer replaceable units CRUs and some are for field replaceable units FRUs as noted in the procedures and in the list below FRU components should be replaced only by trained service technicians Contact your Sun Service representative for assistance with FRU replacements Chapter 1 Sun Fire X4440 Server Overview 1 3 121 Infrastructure Boards The Sun Fire X4440 has the boards listed in TABLE 1 2 installed in the chassis TABLE 1 2 Infrastructure Boards Board Description Reference Motherboard The motherboard is on a removable tray It has 16 DIMM slots Section 4 7 Servicing FRU and the service processor ILOM subsystem Hyper transport the Motherboard Mezzanine tray FRU Power distribution board FRU Verti
86. ection 4 5 3 Installing PCIe Cards on page 4 28 4 Connect the left cable to connector 0 on the HBA card 5 Connect the right cable to connector 1 on the HBA card Align properly Rout the cables carefully through the server See Section 1 2 2 System Cables on page 1 5 6 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 7 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 8 Install the drives as required See Section 3 2 4 Installing a Drive on page 3 6 9 Return the server to operation a Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 b Power on the server See Section 6 4 Powering On the Server on page 6 6 5 44 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 24 Converting a Diskless Server to HBA 5 9 2 Converting HBA to Onboard SATA To convert a Sun Fire X4440 Server server from a Host Bus Adapter HBA PCIe card to the onboard SATA drive controller 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack
87. ee Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 5 26 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 15 Installing Drive Cables in a SAS Configuration part 1 5 27 Chapter 5 Servicing Infrastructure Boards and Components FIGURE 5 16 Installing Drive Cables in a SAS Configuration part 2 5 8 3 Removing Drive Cables in a SATA Configuration To remove drive cables in a SATA configuration 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 5 28 Sun Fire X4440 Server Service Manual September 2010 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezz
88. ement processors is limited to repair or one for one replacement of processors in products exported in compliance with U S export laws Use of processors as product upgrades unless authorized by the U S Government is strictly prohibited Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Non publie droits r serv s selon la l gislation des Etats Unis sur le droit d auteur CE PRODUIT CONTIENT DES INFORMATIONS CONFIDENTIELLES ET DES SECRETS COMMERCIAUX DE SUN MICROSYSTEMS INC SON UTILISATION SA DIVULGATION ET SA REPRODUCTION SONT INTERDITES SANS L AUTORISATION EXPRESSE ECRITE ET PREALABLE DE SUN MICROSYSTEMS INC Cette distribution peut inclure des l ments d velopp s par des tiers Sun Sun Microsystems le logo Sun Java Solaris et Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc ou ses filiales aux Etats Unis et dans d autres pays AMD Opteron et Opteron sont marques d pos es de Advanced Micro Devices Inc Intel est une marque d pos e de Intel Corporation Ce produit est soumis la l gislation am ricaine sur le contr le des exportations et peut tre soumis la r glementation en vigueur dans d autres pays dans le domaine des exportations et importations Les utilisations finales ou utilisateurs finaux pour des armes nucl aires des missiles des armes biologiqu
89. ent damage follow the instructions Preface xiii Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources xiv Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions To submit your comments go to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Example Sun Fire X4440 Server Service Manual part number 820 3836 14 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 1 Sun Fire X4440 Server Overview This chapter provides an overview of the features of the Sun Fire X4440 The following information is included 1 1 Section 1 1 Product Description on page 1 1
90. enu Screens on page C 4 for examples of each of these screens Appendix C BIOS Screens C 3 FIGURE C 1 BIOS Utility Menu Tree CZ BIOS Setup Menu Screens The following figures show sample Sun Fire X4440 BIOS Setup Utility screens Note The screens shown are examples The version numbers and the screen items and selections shown are subject to change over the life of the product All settings are set to the optimal default at startup C 2 1 BIOS Main Menu Screens The BIOS Main screens provide general product information including BIOS type Processor type memory and time date The Sun Fire X4440 has the following BIOS Main screens C 4 Sun Fire X4440 Server Service Manual September 2010 C22 FIGURE C 2 BIOS Setup Utility Main System Overview BIOS SETUP UTILITY Sustem Time BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed configuration information for the CPU memory IDE USB PCI MPS and other system information Note The term BMC that can be displayed on some screens refers to the SP service processor Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log SEL messages The Sun Fire X4440 has the following BIOS Advanced screens Appendix C BIOS Screens C 5 FIGURE C 3 BIOS Setup Utility Advanced BIOS SETUP UTILITY Main Advanced 4 0uny Boot Securit
91. eptember 2010 10 11 If necessary review the PCIe Card Guidelines to plan your installation See Section 4 5 1 Sun Fire X4440 PCIe Card Guidelines on page 4 25 for additional information Remove the PCIe riser board See Section 4 4 Servicing PCIe Risers on page 4 21 If the server has been continously used for an extended time inspect the slot for particles Clean the slot with filtered compressed air as required Remove the PCI filler panel FIGURE 4 14 1 PCle filler panels are located in the motherboard rear panel Insert the PCIe card into the correct slot on the PCIe riser board 2 Replace the PCIe riser 3 See Section 4 4 2 Installing a PCle Riser on page 4 23 a Slide the riser back until it seats in its slot in the rear panel b Tighten the captive No 2 Phillips screw securing the riser to the motherboard Replace the rear panel PCI crossbeam 4 a Slide the crossbeam down over the PCIe risers b Secure the PCI crossbeam is secured with two captive Phillips screws Connect any data cables required to the PCIe card Route data cables through the cable management arm Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to th
92. er 2010 FIGURE 3 6 Fan Module Locations 3 5 3 Detecting Fan Module Failure The following LEDs are lit when a fan module fault is detected m Service Required LEDs on the front and rear of the server Top Fan LED on the front of the server a Fan Fault LED on or adjacent to the faulty fan module If an overtemperature condition occurs the front panel CPU overtemperature LED becomes lit and a message is displayed on the console and logged by the ILOM Refer to the Sun Integrated Lights Out Manager User s Guide The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature See Chapter 1 Section 1 3 Sun Fire X4440 Front Panel Features on page 1 9 for more information about system status LEDs Chapter 3 Servicing Customer Replaceable Devices 3 11 FIGURE 3 7 Detecting a Faulty Fan Module 3 5 4 Removing a Fan Module Caution Hazardous moving parts Unless the power to the server is completely shut down the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel 1 Extend the server into the maintenance position See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 2 Unlatch the fan module door Pull the release tabs back to release the door Open the top cover toward the rear of the server Note Close the top cover door immediately after replacing the fan to maintain
93. er From the Rack on page 2 8 5 30 Sun Fire X4440 Server Service Manual September 2010 10 11 12 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 Remove the fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Remove the mezzanine tray support bracket from the power supply bay wall Thread the PB end of the cables underneath the midwall towards the drive backplane a Connect the connector labeled PB 0 1 2 and 3 to the conector furthest from the power supply b Connect the connector labeled PB 4 5 6 and 7 to the connector nearest to the power supply Reinstall the fan boards making sure the cable is not pinched The cable routes through the slot underneath of the fan boards Route the cable towards the power supply bay and over the notch in the vertical power supply unit backplane The cable then dips slightly to run underneath the ribs on the mezzanine tray support bracket Reinstall the mezzanine tr
94. erview of the system including front and rear panel features Contains illustrations showing system components Chapter 2 Preparing to Service the System describes the steps necessary to prepare the system for service Chapter 3 Servicing Customer Replaceable Devices describes the service procedures that can be done while the system is running hot serviceable procedures Chapter 4 Servicing Motherboard Components describes the service procedures for the motherboard and its associated components including installing and upgrading memory modules DDR2 DIMMs Chapter 5 Servicing Infrastructure Boards and Components describes the service procedures for all other components xi TABLE P 1 Sun Fire X4440 Service Manual Chapters Continued Chapter Describes Chapter 6 Returning the Server to Operation describes how to bring the server back to operation after performing service procedures Appendix Connector Pinouts contains pinout tables for all external connectors Appendix B BIOS Power On Self Test POST Codes contains information on how the BIOS POST works how to redirect output and how to change options Appendix C BIOS Screens contains examples of typical BIOS screens Related Documentation To view the latest Sun Fire X4440 Server documentation online go to http docs sun com and then navigate to Sun Fire X4440 Server documentation The following table lists the available documents related to service
95. es et chimiques ou du nucl aire maritime directement ou indirectement sont strictement interdites Les exportations ou reexportations vers les pays sous embargo am ricain ou vers des entit s figurant sur les listes d exclusion d exportation am ricaines y compris mais de maniere non exhaustive a liste de personnes qui font objet d un ordre de ne pas participer d une fa on directe ou indirecte aux exportations des produits ou des services qui sont r gis par la l gislation am ricaine sur le contr le des exportations et la liste de ressortissants sp cifiquement d sign s sont rigoureusement interdites L utilisation de pi ces d tach es ou d unit s centrales de remplacement est limit e aux r parations ou l change standard d unit s centrales pour les produits export s conform ment la l gislation am ricaine en mati re d exportation Sauf autorisation par les autorit s des Etats Unis l utilisation d unit s centrales pour proc der des mises jour de produits est rigoureusement interdite LD Li Ca Adobe PostScript Contents Preface xi Sun Fire X4440 Server Overview 1 1 1 1 1 2 1 3 1 4 1 5 Product Description 1 1 Sun Fire X4440 Server Chassis Overview 1 3 1 2 1 Infrastructure Boards 1 4 1 2 2 System Cables 1 5 1 2 3 Dimensions 1 8 Sun Fire X4440 Front Panel Features 1 9 Sun Fire X4440 Rear Panel Features 1 10 Illustrated Parts Breakdown 1 11 Preparing to Service the System 2 1 2 1 2
96. ght Pipe Assembly 5 13 5 4 2 Installing the Front Control Panel Light Pipe Assembly 5 14 Servicing the Power Distribution Board PDB 5 14 5 5 1 Removing the Power Distribution Board 5 14 5 5 2 Installing the Power Distribution Board 5 16 Servicing the Power Supply Backplane 5 17 5 6 1 Removing the Power Supply Backplane 5 18 5 6 2 Installing the Power Supply Backplane 5 19 Servicing the Paddle Card 5 19 5 7 1 Removing the Paddle Card 5 20 5 7 2 Installing the Paddle Card 5 21 Servicing Cables 5 22 5 8 1 Removing Drive Cables in a SAS Configuration 5 23 Contents vii 5 9 5 82 Installing Drive Cables into a SAS Configuration 5 25 5 83 Removing Drive Cables in a SATA Configuration 5 28 5 84 Installing Drive Cables in a SATA Configuration 5 30 5 8 5 Changing Drive Cables From SAS to SATA 5 34 5 8 6 Changing HD Cables From SATA to SAS 5 36 5 8 7 Removing a PDB Cable 5 38 5 88 Installing a PDB Cable 5 40 Configuring Disk Controllers 5 42 5 9 1 Converting a Diskless Server to HBA 5 43 5 92 Converting HBA to Onboard SATA 5 45 5 9 3 Converting Onboard SATA to HBA 5 47 6 Returning the Server to Operation 6 1 6 1 6 2 6 3 6 4 Installing the Top Cover 6 2 Reinstalling the Server in the Rack 6 3 Returning the Server to the Normal Rack Position 6 4 Powering On the Server 6 6 A Connector Pinouts A 1 A l A 2 A 3 AA AS Serial Management Port Connector A 2 Network Management Port Connector A 3 Video Connector A 4
97. he cables carefully through the server See Section 1 2 2 System Cables on page 1 5 Place the cable PN 530 3892 into the on board connector labeled 4 7 SATA 2 Install all fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 Reinstall the PCIe card into slot 2 if present See Section 4 5 3 Installing PCIe Cards on page 4 28 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Install the drives as required See Section 3 2 4 Installing a Drive on page 3 6 Return the server to operation 5 46 Sun Fire X4440 Server Service Manual September 2010 a Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 b Power on the server See Section 6 4 Powering On the Server on page 6 6 FIGURE 5 25 Converting HBA to Onboard SATA 59 3 Converting Onboard SATA to HBA To convert a Sun Fire X4440 Server server from the onboard SATA drive controller to a Host Bus Adapter HBA PCIe card 1 Prepare the server for service Chapter 5 Servicing Infrastructure Boards and Components 5 47 10 11 12 13 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect t
98. he power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the HBA card from slot 0 FIGURE 5 26 See Section 4 5 2 Removing PCIe Cards on page 4 26 Remove the PCIe card from slot 2 if present to access the onboard SATA connector Skip this step if no card is present in slot 2 Disconnect the drive cable from the onboard SATA connector left SATA 2 Remove all fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Remove the cable from the drive backplane on the right side Obtain the short cable PN 530 3895 from the accessory pack Attach the short cable to right side drives backplane Disconnect the drive cable from the 0 3 connector SATA 1 Install the HBA in slot 0 See Section 4 5 3 Installing PCIe Cards on page 4 28 Connect the left cable to connector 0 on the HBA card Connect the right cable to connector 1 on the HBA card Align properly Rout the ca
99. he riser to the motherboard 2 Loosen the Phillips screw on the end of the riser Lift the riser up to remove it from the server Remove the riser and any PCIe cards attached to it as a unit Sun Fire X4440 Server Service Manual September 2010 FIGURE 4 10 Removing a PCle Riser Installing a PCle Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure m Lower the PCIe riser and any cards attached to the PCIe riser into the system N Slide the back of the riser into the motherboard rear panel stiffener 3 Tighten the screw that secures the riser to the motherboard FIGURE 4 11 1 4 Install the rear panel PCI crossbeam 2 a Slide the crossbeam down over the PCIe risers b Secure the PCI crossbeam is secured with two captive Phillips screws 5 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Connect any data cables to the PCIe card Route data cables through the cable management arm Chapter 4 Servicing Motherboard Components 4 23 c Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 d Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On th
100. he server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 Power on the server See Section 6 4 Powering On the Server on page 6 6 4 9 4 Resetting CMOS NVRAM Using a Jumper To clear the NVRAM using a jumper 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Locate the jumper header J1802 Access the J1802 jumper on the rear of the motherboard next to the SATA connector below PCIe slot 0 PCIe riser 0 3 Place the jumper across the 2 pins of the header Chapter 4 Servicing Motherboard Components 4 51 4 Power on the server and boot until the message about NVRAM has been cleared 5 Power off the server and remove AC power cables See
101. ht arrow key until the Exit menu screen appears 7 Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility C 2 Sun Fire X4440 Server Service Manual September 2010 C12 BIOS Setup Screens Overview TABLE C 1 contains summary descriptions of the top level BIOS setup screens TABLE C 1 BIOS Setup Screens Summary Screen Description See Main General product information including Section C 2 1 BIOS Main BIOS type processor memory and Menu Screens on page C 4 time date Advanced Configuration information for the CPU Section C 2 2 BIOS memory IDE USB PCI MPS and other Advanced Menu Screens on information page C 5 PCI PnP Configuration information for PCI PnP and Section C 2 3 BIOS PCI PnP other information Menu Screens on page C 18 Boot Configure the boot device priority hard Section C 2 4 BIOS Boot drives and the DVD ROM drive Menu Screens on page C 18 Chipset Chipset devices can be configured by the Section C 2 6 BIOS Chipset BIOS if applicable Menu Screens on page C 22 Security Set or change the user and supervisor Section C 2 5 BIOS Security passwords Menu Screens on page C 21 Exit Save changes and exit discard changes and Section C 2 7 BIOS Exit exit discard changes or load optimal or failsafe defaults Menu Screens on page C 27 FIGURE C 1 summarizes the BIOS menu tree See Section C 2 BIOS Setup M
102. ht be lit For specific drive locations see Section 3 2 1 Sun Fire X4440 Server Drive Guidelines on page 3 2 Determine if the drive can be hot plugged or cold plugged The following conditions might prevent you from hot plugging a drive You must power off the server if the drive Contains the operating system and the operating system is not mirrored on another drive a Cannot be logically isolated from the online operations of the server Do one of the following a To hot plug a drive Unconfigure the drive as required You must take the drive offline before you can safely remove it Placing the drive offline prevents applications from accessing the drive and removes logical software links to the drive See one of the following HBA documents if your system uses RAID For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM x64 Server Utilities Reference Manual a To cold plug a drive You must power off the server before you can safely remove the drive Do one of the procedures described in Section 2 5 Powering Off the Server on page 2 4 On the drive you plan to remove push the drive release button to open the latch FIGURE 3 3 1 Grasp the latch 2 and pull the drive out of the drive slot 3 Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latch Sun Fire X4440 Server Se
103. ine Tray 4 12 Mezzanine tray 1 4 motherboard 4 1 motherboard assembly 4 34 N Network Management Connector A 3 NMI 4 55 NMI Switch 4 55 O Onboard SATA to HBA convert 5 47 Operating system 1 3 Overview 1 1 P Paddle 5 21 Paddle Card 5 19 parts 1 11 Passwords 4 49 PCI interfaces 1 2 PCIe Card Guidelines 4 25 PCle Cards 4 24 PCle Risers 4 21 PCle risers 1 5 Pinouts A 1 POST changing options B 3 codes table B 4 overview B 1 redirecting console output B 2 Power 1 2 Power Distribution Board 5 14 Power distribution board 1 4 Power Supplies 3 16 Power Supply Backplane 5 17 Power supply backplane card 1 4 Power Supply Failure LED 3 17 Power Supply LEDs 3 17 Powering Off 2 4 powering off server from service processor prompt 2 5 service processor command 2 5 Powering On the Server 6 6 power on self test See POST Preface xi Preparing to Service the System 2 1 Processor 1 2 R rack installation C 1 rear panel features 1 10 redirecting console output B 2 reinstalling server in rack 6 3 Related Documentation xii Remind Button 4 4 Remote management 1 3 Removable media 1 2 removing Air Duct 4 16 battery 4 32 CPU 4 42 DVD USB module 3 22 fan module 3 13 fan power boards 5 2 Front Control Panel Light Pipe Assembly 5 13 Hard Drive 3 4 hard drive backplane 5 10 Hard Drive Cage 5 5 HDD Cables in a SAS Configuration 5 23 HDD Cables in a SATA Configuration 5
104. ing the Mezzanine Tray on page 4 12 9 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 4 2 Servicing the Mezzanine Tray The following topics are covered m Removing the Mezzanine Tray on page 4 13 m Installing the Mezzanine Tray on page 4 14 You must remove the mezzanine tray when removing and installing the motherboard 4 12 Sun Fire X4440 Server Service Manual September 2010 4 2 1 Note CRU This customer replaceable unit can be replaced by anyone Caution Ensure that all power is removed from the server before installing mezzanine tray or damage to system components might occur You must disconnect all power cables from the system before performing this procedure Removing the Mezzanine Tray 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Serve
105. ive Cables into a SAS Configuration To install two hard drive cables Disk 0 3 and Disk 4 7 in a SAS configuration 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 4 Remove the fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 5 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 6 Remove the mezzanine tray support bracket from the power supply bay wall 7 Thread the PB end of the cables underneath the midwall towards the drives backplane a Connect the connector labeled PB 0 1 2 and 3 to the connector furthest from the power supply b Connect the connector labeled PB 4 5 6 and 7 to the connector nearest to the power
106. management arm CMA from the rail assembly FIGURE 2 4 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA 2 8 Sun Fire X4440 Server Service Manual September 2010 FIGURE 2 4 Metal Lever and Cable Management Arm Caution If necessary use two people to dismount and carry the chassis 5 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 2 5 A release tab is located on each rail Chapter 2 Preparing to Service the System 2 9 FIGURE 2 5 Release Tabs and Slide Assembly 6 Set the server on a sturdy work surface 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 041 Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards drives SSDs and memory cards require special handling extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components without antistatic precautions especially along the connector edges A Caution Circuit boards drives and SSDs contain electronic components that are 2 10 Sun Fire X4440 Server Service Manual September 2010 2 8 1 1 2 8 1 2 2 8 2 Caution You must disconnect both power supplies befor
107. ng system LEDs 3 20 Sun Fire X4440 Server Service Manual September 2010 6 Verify the status of the power supplies Solaris OS At the gt prompt type the showenvironment command Linux OS Refer to the Sun Integrated Lights Out Manager User s Guide Windows OS Refer to the Sun Integrated Lights Out Manager User s Guide 3 7 Servicing the DVD USB Module The DVD drive and front USB board are mounted in a removable module that is accessible from the front panel of the system The DVD USB module must be removed from the drive cage to service the drives backplane Note CRU This customer replaceable unit can be replaced by anyone 71 Removing the DVD USB Module 1 Remove media from the drive 2 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 3 Remove the Sun Fire X4440 HDD7 hard drive See Section 1 2 Sun Fire X4440 Server Chassis Overview on page 1 3 for drive locations 4 Release the DVD USB module from the drives backplane FIGURE 3 15 Use the sliding pull tab in the drive bay below the DVD USB module to detach the module from the backplane 5 Slide the
108. nto place 2 Position the drives cage in the chassis over its standoffs Chapter 5 Servicing Infrastructure Boards and Components 5 7 FIGURE 5 4 Installing the Drives Cage 3 Slide the drives cage back carefully until the drives backplane engages with the Paddle card connector FIGURE 5 4 2 Ensure that the drives backplane and Paddle board connectors align and engage Do not force the cage back and assume connectors are aligned 4 Replace the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 4 3 Two screws secure the disk cage to each side of the chassis 5 Install the fan modules See Section 3 5 5 Installing a Fan Module on page 3 14 5 8 Sun Fire X4440 Server Service Manual September 2010 6 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 7 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 8 Install the drives Note Ensure you are installing the drives in the correct drive bays See Section 3 2 4 Installing a Drive on page 3 6 9 Install the DVD USB module See Section 3 7 2 Installing the DVD USB Module on page 3 23 10 Return the server to operation a Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 b Power on the server Se
109. odes describes how to change POST options and lists the POST codes This chapter contains the following sections m Section B 1 Introduction on page B 1 m Section B 2 How BIOS POST Memory Testing Works on page B 2 m Section B 3 Redirecting Console Output on page B 2 m Section B 4 Changing POST Options on page B 3 m Section B 5 POST Codes on page B 4 B 1 Introduction The POST is a systematic check of basic system devices As the testing progresses the BIOS displays codes that you can use to interpret the status of your server The codes appear at the bottom right corner of the system s VGA screen after the self test has progressed far enough to initialize the video monitor Because the codes might scroll off of the screen too quickly to be read an alternate method of displaying POST codes is to redirect the output of the console to a serial port see Section B 3 Redirecting Console Output on page B 2 B 1 B 2 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 Once executing out of DRAM the BIOS performs a simple memory test a write read of every location with the pattern 55aa55aa Note This memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling
110. of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 3 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 4 Remove the fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 5 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 6 Untwist the cable tiedowns to release the cables 7 Remove the mezzanine tray support bracket from the power supply bay wall 8 Remove the cables Chapter 5 Servicing Infrastructure Boards and Components 5 23 a Press the latch b Push the cable in c While keeping the latch pressed pull the cable out Caution Failure to follow this step can result in the cables not being removed or damage to the backplane HBA adapter or SATA connectors on the motherboard 9 Pull the cables through the mid wall Avoid damaging the air blocker 10 Lift the cables out of the chassis FIGURE 5 14 Removing Drive Cables in a SAS Configuration 5 24 Sun Fire X4440 Server Service Manual September 2010 5 8 2 Installing Dr
111. ole window appears and prompts you for your user name and password again When you are prompted type a user name and password with administrator privileges The current POST screen appears Changing POST Options These instructions are optional but you can use them to change the operations that the server performs during POST testing To Change POST Options 1 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears Select the Boot menu The Boot Settings screen appears Select Boot Settings Configuration The Boot Settings Configuration screen appears On the Boot Settings Configuration screen there are several options that you can enable or disable m Hit F2 Message Display Displays Press F2 to run Setup in POST This option is enabled by default Appendix B BIOS Power On Self Test POST Codes B 3 B 5 B 4 Quick Boot This option is enabled by default The BIOS skips certain tests while booting such as the extensive memory test This decreases the time it takes for the system to boot Quiet Boot This option is disabled by default If you enable this option the Sun Microsystems logo appears instead of POST codes Add On ROM Display Mode This option is set to Force BIOS by default This option takes effect only if you have also enabled the Quiet Boot option but it controls whether outp
112. on they contain fan module status LEDs and transfer LC data for the fan modules Assembly on page 4 34 Refer to the Sun Fire 4140 4240 and 4440 Server Diagnostics Guide for ILOM sensor information Refer to the Sun Integrated Lights Out Manager 2 0 User s Guide Section 4 2 Servicing the Mezzanine Tray on page 4 12 Section 5 5 Servicing the Power Distribution Board PDB on page 5 14 Section 5 7 Servicing the Paddle Card on page 5 19 Section 5 6 Servicing the Power Supply Backplane on page 5 17 Section 5 1 Servicing the Fan Power Boards on page 5 2 Sun Fire X4440 Server Service Manual September 2010 TABLE 1 2 Infrastructure Boards Continued Board Description Reference Drives backplane FRU Front I O board FRU PCIe risers FRU 1 22 This board includes the connectors for the drives as well as the Section 5 3 Servicing interconnect for the I O board Power and Locator buttons and the Drives Backplane system component status LEDs The Sun Fire X4440 has an on page 5 10 eight disk backplane Each drive has an LED indicator for power activity fault and ok to remove This board carries the front panel USB connections from the Section 3 7 Servicing drives backplane The board connects directly to the drives the DVD USB Module backplane It is packaged with the DVD drive as a single unit on page 3 22 In the Sun Fire X4440 each ri
113. ool 4 39 4 7 3 2 To Restore Product Information From the FRUID PROM 4 40 47 33 Changing Product Information on the Motherboard Using a File 4 41 4 8 Servicing CPUs 4 42 4 8 1 Processor Fault Remind Button 4 42 4 8 2 RemovingaCPU 4 42 4 8 3 Installing a CPU FRU 4 4 4 84 Installing an XOption CPU 4 47 4 9 Resetting Passwords and Clearing CMOS NVRAM 4 49 4 9 1 Overview 4 49 49 2 Resetting a Service Processor Password From the BIOS Screen 4 49 49 3 Resetting the BIOS SP Password Using a Jumper 4 50 494 Resetting CMOS NVRAM Using a Jumper 4 51 4 10 Recovering From Corrupt Service Processor Software 4 52 410 1 Reinstalling The Default SP Software Image From The Tools And Drivers CD 4 52 vi Sun Fire X4440 Server Service Manual September 2010 4 11 4 12 Using the Reset and NMI Switches 4 55 411 1 Reset Switch 4 55 4 11 2 NMI Dump Switch 4 55 Upgrading Two Socket to Four Socket 4 55 Servicing Infrastructure Boards and Components 5 1 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 Servicing the Fan Power Boards 5 2 5 11 Removing a Fan Power Board 5 2 5 12 Installing a Fan Power Board 5 4 Servicing the Drives Cage 5 5 5 2 1 Removing the Drives Cage 5 5 5 22 Installing the Drives Cage 5 7 Servicing the Drives Backplane 5 10 5 3 1 Removing the Drives Backplane 5 10 5 3 2 Installing the Drives Backplane 5 11 Servicing the Front Control Panel Light Pipe Assembly 5 12 5 4 1 Removing the Front Control Panel Li
114. orming this procedure 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Chapter 4 Servicing Motherboard Components 4 21 4 22 d Disconnect any data cables connected to the cards on the PCIe riser being removed Label the cables to ensure proper connection later e Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 f Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray to access the riser See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 If you are servicing a PCIe card locate the PCIe card position in the server Disconnect any data cables connected to the cards on the PCIe riser being removed Label the cables to ensure proper connection later Remove the rear panel PCI crossbeam FIGURE 4 10 1 a Loosen the two captive Phillips screws on the end of the PCI crossbeam b Lift the PCI crossbeam up and back to remove it from the chassis Loosen the captive retaining screw holding the front end of t
115. out Sun Fire X4440 Fans on page 3 11 m Section 3 5 2 Fan Module LED Reference on page 3 11 m Section 3 5 3 Detecting Fan Module Failure on page 3 12 m Section 3 5 4 Removing a Fan Module on page 3 13 m Section 3 5 5 Installing a Fan Module on page 3 14 Note CRU This customer replaceable unit can be replaced by anyone Chapter 3 Servicing Customer Replaceable Devices 3 9 Soil 210 2 3 10 About Sun Fire X4440 Fans Six pairs of fan modules are located under the top cover door providing N 1 cooling redundancy Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace the fan as soon as possible to maintain server availability Fan modules are hot swappable and can be removed and installed while the server is running without affecting the rest of the server s capabilities Fan Module LED Reference Each fan module contains LEDs that are visible when you open the fan tray access door TABLE 3 4 describes fan tray module LEDs and their functions TABLE 3 3 Fan Module Status LEDs LED Color Lights when Power OK Green The system is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault FIGURE 3 6 shows the fan module locations Sun Fire X4440 Server Service Manual Septemb
116. p cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 2 521 Servicing the Drives Cage You must remove the drives cage to access the following components m Drives backplane m Front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the drives cage You must disconnect the power cables before performing this procedure Removing the Drives Cage 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 Chapter 5 Servicing Infrastructure Boards and Components 5 5 c Remove the server from the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antista
117. ports are located on the motherboard in a double stacked layout and can be accessed from the rear panel FIGURE A 5 USB Connector Diagram B USB2 TABLE A 4 USB Connector Signals Pin Signal Description Pin Signal Description A1 5 V fused B1 5 V fused A2 USB0 1 B2 USB2 3 A3 USB0 1 B3 USB2 3 A4 Ground B4 Ground Appendix A Connector Pinouts A 5 A 5 A 6 Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NETO NET1 NET2 NET3 are located on the system motherboard and can be accessed from the rear panel The Ethernet interfaces operate at 10 Mbit sec 100 Mbit sec and 1000 Mbit sec FIGURE A 6 Gigabit Ethernet Connector Diagram NET MGT TABLE A 5 Gigabit Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 Sun Fire X4440 Server Service Manual September 2010 APPENDIX B BIOS Power On Self Test POST Codes The system BIOS provides a basic power on self test POST during which the BIOS checks the basic devices required for the server to operate The progress of the self test is indicated by a series of POST codes This chapter explains the BIOS POST testing provides an alternate method for viewing the c
118. r Updating FRU Product Information Using ServiceTool 1 Use SSH to log into the SunService account The default password is changeme ssh lt SP IP address gt 1 sunservice lt SP IP Address gt s password changeme 2 At the prompt enter the servicetool command with options The options are defined in the table below servicetool fru_update serviceprocessor lt OtherOptions gt lt value gt Option Description board_replaced BOARD Update FRU information for BOARD after it has been replaced BOARD represents one of the following parameters mainboard pdb fru_product_part_number Write a new product part number to mainboard and pdb FRUs fru_product_serial_number Write a new product serial number to mainboard and pdb FRUs Chapter 4 Servicing Motherboard Components 4 39 4 7 3 2 4 40 Option Description fru_chassis_serial_number Write a new chassis serial number to mainboard and pdb FRUs fru_chassis_part_number Write a new chassis part number to mainboard and pdb FRUs fru_asset_tag Write a new asset tag to mainboard and pdb FRUs 3 Watch the output from the command and respond to the confirmation prompts for continuing the update and rebooting the server Servicetool is going to collect system information for the service processor for future part swaps The following preconditions must be true for this to work The new service processor must
119. r on page 2 4 Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Unlock the two mezzanine tray tabs by pressing away from the mezzanine tray as shown in FIGURE 4 6 1 3 Grab the handles and rotate the handles towards the center of the mezzanine tray 2 4 Lift the mezzanine tray up 3 5 Set the mezzanine tray aside Place the mezzanine tray on an antistatic mat Chapter 4 Servicing Motherboard Components 4 13 FIGURE 4 6 Removing the Mezzanine Tray 4 2 2 Installing the Mezzanine Tray 1 Hold the two handles and carefully place the mezzanine tray into the motherboard as shown in FIGURE 4 7 Ensure that the mezzanine tray is aligned and fully seated The handles should click into the tabs 4 14 Sun Fire X4440 Server Service Manual September 2010 FIGURE 4 7 Installing the Mezzanine Tray 2 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that th
120. rd drive addressing 3 7 hot plugging 3 6 installing 3 6 release button 3 6 Hard drive backplane 1 5 hard drive backplane installing 5 11 removing 5 10 Hard Drive Cage 5 5 hard drives location 3 6 HBA to Onboard SATA convert 5 45 hot pluggable devices 3 1 hot plugging hard drive 3 6 hot swappable devices 3 2 hot swapping fan tray 3 12 l Illustrated Parts Breakdown 1 11 ILOM 1 4 ILOM SP CLI shutdown 2 4 important safety information 2 2 Infrastructure Boards 1 4 5 1 installing Air Duct 4 18 Battery 4 33 CPU FRU 4 44 DDR2 DIMMs 4 9 DVD USB module 3 23 fan module 3 14 fan power boards 5 4 hard drive 3 6 hard drive backplane 5 11 Hard Drive Cage 5 7 HDD Cables in a SAS Configuration 5 25 HDD Cables in a SATA Configuration 5 30 Mezzanine Tray 4 14 motherboard assembly 4 36 Paddle Card 5 21 PCI E cards 4 28 PCle Riser 4 23 PDB Cable 5 40 Power Distribution Board 5 16 power supply 3 20 Power Supply Backplane 5 19 Top Cover 6 2 installing to a rack C 1 Internal hard drives 1 2 J Java 1 3 Jumpers 4 49 L latch 3 6 slide rail 2 6 LED Fan Fault 3 12 Locator 3 15 Power Supply Failure 3 17 Service Required 3 15 3 17 System Power Supply Failure 3 17 Top Fan 3 15 location of hard drives 3 6 Index 2 Sun Fire X4440 Server Service Manual September 2010 Locator LED 3 15 Locator LED Locator button 3 15 M maintenance position 2 5 2 8 Memory 1 2 Mezzan
121. ring On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 FIGURE 5 20 Changing Drive Cables From SATA to SAS f 11 TA 11 y j 11 11 11 12 5 8 7 Removing a PDB Cable To remove a Power Distribution Board cable 1 Prepare the server for service 5 38 Sun Fire X4440 Server Service Manual September 2010 a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 7 Removing a Server From the Rack on page 2 8 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 Remove the air duct See Section 4 3 1 Removing the Air Duct on page 4 16 Remove the PDB end of the cable FIGURE 5 21 1 a Release the locking latches on either side and then pull the cable straight up b Grasp each end of the connector on the motherboard and then pull straight up to disconnect from the connector 2 Chapter 5 Servicing Infrastructure Boards and Components 5 3
122. rn moving back and forth between the two screws until both screws are removed 4 Remove the IO bridge jumper from socket 1 Follow the same procedures are CPU replacement 5 Clean the top of the CPU with the provided alcohol wipe 6 Place the CPU in the socket with the correct orientation 7 Engage the lever by rotating downward and pressing into the catch 8 Remove the plastic protective cover from heat sink Be careful not to disturb or touch the preinstalled thermal interface material 9 Orient the heat sink so the two screws line up with the mounting studs 10 Tighten the two screws alternately one half turn until fully seated Each screw must be turned no more than one 1 2 turn before moving over to the other screw and doing the same Continue to turn each screw one 1 2 turn moving back and forth between the two screws until both screws are tightened 11 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 12 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 4 48 Sun Fire X4440 Server Service Manual September 2010
123. rnet Ports 0 1 2 3 7 PCle 5 13 USB Ports 0 1 8 PCle 2 14 HD15 Video Port 1 10 Sun Fire X4440 Server Service Manual September 2010 1 5 Illustrated Parts Breakdown The following illustrations provide exploded views of system components Use these illustrations and the accompanying tables to identify parts in your system FIGURE 1 6 I O Components Sun Fire X4440 Figure Legend 1 Top Cover 5 Drives 16 2 Hard Disk Backplane 6 DVD USB Module 3 Hard Disk Cage 7 Right Control Panel Light Pipe Assembly 4 Left Control Panel Light Pipe Assembly Chapter 1 Sun Fire X4440 Server Overview 1 11 FIGURE 1 7 Power Distribution Fan Module Components Sun Fire X4440 Figure Legend Paddle Card Power Distribution Board Bus Bar Assembly PSU Backplane Power Supplies A N on OO uo Fan Modules Fan Boards Air Baffle Mezzanine Tray 1 12 Sun Fire X4440 Server Service Manual September 2010 CHAPTER 2 Preparing to Service the System This chapter describes how to prepare the Sun Fire X4440 for servicing The following topics are covered m Section 2 1 Safety Information on page 2 1 m Section 2 2 SSD Minimum Required Firmware on page 2 2 m Section 2 3 Required Tools on page 2 2 m Section 2 4 Obtaining the Chassis Serial Number on page 2 3 m Section 2 5 Powering Off the Server on page 2 4 m Section 2 6 Extending the Server to
124. rs Product Notes the Sun Fire X4140 X4240 and X4440 servers x64 Servers Utilities Reference Manual Contains instructions for using applications and utilities 820 1120 common to many X64 servers xii Sun Fire X4440 Server Service Manual September 2010 Before You Read This Document To fully use the information in this document you must have thorough knowledge of the topics discussed in the Sun Fire X4450 Server Product Notes Sun Online The following table shows where to find Sun documents online TABLE P 3 Sun Fire X4440 Online Documents Sun Function URL Description Sun Documentation Support Training Warranty Feedback http docs sun com h h h ttp www sun ttp www sun ttp www sun warranty index ttp www sun com support com training com service support html com hwdocs feedback You can navigate to the Sun Fire X4440 server document page and then download PDF and view HTML documents Includes the LSI card MegaRAID Storage Manager x64 Server Utilities Reference Manual for MSM Obtain technical support and download patches Learn about Sun courses Obtain specific details regarding your warranty Submit your comments Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipm
125. rver Utilities Reference Manual a If you have cold plugged the drive Restore power to the server Do the procedure described in Section 6 4 Powering On the Server on page 6 6 3 6 Sun Fire X4440 Server Service Manual September 2010 39 ol Servicing Solid State Drives SSDs The following topics are covered m Section 3 3 1 Solid State Drive Guidelines on page 3 8 m Section 3 3 2 Removing a Solid State Drive on page 3 9 m Section 3 3 3 Installing a Solid State Drive on page 3 9 See also Section 3 4 Using Drive Fillers on page 3 10 For latest software versions that support SSDs see Section 2 2 SSD Minimum Required Firmware on page 2 2 Note CRU This customer replaceable unit can be replaced by anyone Solid State Drive Guidelines The Sun Fire X4440 servers support solid state drives SSDs under the following conditions Sun Fire X4440 with on board controller m One to 4 SSDs can be installed a Hard drives are not supported m SSDs can be installed in any drive slot Chapter 3 Servicing Customer Replaceable Devices 3 7 Sun Fire X4440 with HBA m One to 4 SSDs can be installed The remaining slots can be filled with hard drives that can equal up to 8 drives total Example 2 SSD and 6 hard drives m SSDs can be installed in any drive slot m When replacing or installing a SSD to be included in a RAID configuration in the Sun Fire X4440 system m
126. rvice Manual September 2010 FIGURE 3 3 Locating the Drive Release Button and Latch 3 2 4 Installing a Drive Installing a drive into the Sun Fire X4440 Server is a two step process You must first install a drive into the drive slot and then configure that drive to the server Caution Before inserting a replacement drive wait 15 seconds and verify that your monitoring or administration application has detected the missing or failed drive To install a drive into a Sun Fire X4440 server 1 If necessary remove the drive fillers from the chassis The Sun Fire X4440 might have as many as eight drive fillers covering unoccupied drive slots Chapter 3 Servicing Customer Replaceable Devices 3 5 2 Determine the drive slot location for the replacement drive If you removed an existing drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed See TABLE 3 1 for drive locations 3 Slide the drive into the drive slot until it is fully seated FIGURE 3 4 FIGURE 3 4 Installing a Drive 4 Close the latch to lock the drive in place 5 Do one of the following a If you have hot plugged the drive Configure the drive See one of the following HBA documents For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM x64 Se
127. ser supports two PCle cards There Section 4 4 Servicing are three risers per system each attached to the rear of the PCle Risers on motherboard page 4 21 System Cables The Sun Fire X4440 internal cables are listed in TABLE 1 3 TABLE 1 3 Sun Fire X4440 Server Cables Cable Connects 1 Drives data cables 2 Between the optional HBA PCI Express Card and the drives backplane 2 Motherboard to PDB cable Between the power distribution board and the motherboard 3 PSU backplane cable To the power supply units 4 Top cover interlock cable To the power distribution board FIGURE 1 1 shows the SAS cables on the Sun Fire X4440 FIGURE 1 2 shows the SATA cables on the Sun Fire X4440 FIGURE 1 3 shows the diskless configuration on the Sun Fire X4440 Chapter 1 Sun Fire X4440 Server Overview 1 5 FIGURE 1 1 Cables SAS nn Il M i MIT HHH 1 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE 1 2 Cables SATA shown M Caution The Drives Data Cable 1 and 0 connectors must be placed in the order Chapter 1 Sun Fire X4440 Server Overview 1 7 FIGURE 1 3 Cables Diskless Configuration 1 2 3 Dimensions The 2U chassis form factor dimensions are listed in TABLE 1 4 TABLE 1 4 Sun Fire X4440 Server Dimensions Dimension Sun Fire X4440 Height 87 85 mm 3 46 inches Width 445 71 mm 17 55 inches includes ears chassis is 425 46 mm 16 75
128. sh device is in the boot order 6 After a successful flash remove the flash drive from the USB port 7 AC power cycle the server Wait at least 2 minutes to let SP come up first 8 Power on the server and enter BIOS 9 Confirm following items are correct in BIOS 4 54 Sun Fire X4440 Server Service Manual September 2010 a BMC Firmware Revision is correct on the Main page b Status of BMC is working in Advanced gt IPMI 2 0 Configuration page 10 Exit BIOS and start the operating system 4 11 4 11 1 4 11 2 Using the Reset and NMI Switches Caution Do not use the Reset and NMI Dump switches unless you are instructed to do so by a Field Service engineer Reset Switch The Reset switch on the motherboard sends a reset order to the CPUs resetting the main system but not the service processor The button for this switch is one of the 3 hidden recessed buttons on the back of the motherboard located between the NET MGT and NETO connectors and closest to NETO It can be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis NMI Dump Switch The NMI button is the center button of the row of 3 hidden recessed buttons on the back of the motherboardlocated between the NET MGT and NETO connectors The button for this switch can be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis The Non Maskable In
129. sures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 Remove the mezzanine tray to access the air duct See Section 4 2 1 Removing the Mezzanine Tray on page 4 13 Lift the air baffle out of the mezzanine tray FIGURE 4 8 Slide the motherboard air duct to the right to disengage the pin on the left side 1 Slide the air duct to the left to disengage the pin on the right side 2 Move the air duct towards the back to clear the lip on the midwall Lift the air duct out of the server 3 Set the air duct aside Chapter 4 Servicing Motherboard Components 4 17 FIGURE 4 8 Removing the Air Duct 4 3 2 Installing the Air Duct Caution When the server is in operation ensure that the air duct is correctly installed to prevent the system from overheating 1 Install the air duct into the chassis as shown in FIGURE 4 9 Ensure that the air duct is aligned and fully seated in the chassis 2 Install the mezzanine air baffle as shown in FIGURE 4 9 Ensure that the air baffle is aligned and fully seated in the mezzanine tray 4 18 Sun Fire X4440 Server Service Manual September 2010 3 Reinstall the mezzanine tray See Section 4 2 2 Installing the Mezzanine Tray on page 4 14 4 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the ra
130. t away from the Paddle card 8 Lift the PDB bus bar assembly up and out of the system 9 Place the PDB bus bar assembly on an antistatic mat FIGURE 5 8 Removing the Power Distribution Board 59 2 Installing the Power Distribution Board 1 Install the old bus bar onto the new PDB module Do not tighten the screws at this time All 8 bus bar screws are tightened only after the motherboard is installed The 4 motherboard to bus bar screws are loosely installed initially Chapter 5 Servicing Infrastructure Boards and Components 5 15 5 16 Caution Failure to follow this procedure can result in intermittent contacts between the PDB and the Paddle card 2 Lower the PDB bus bar assembly into the chassis FIGURE 5 9 1 The PDB fits over a series of mushroom standoffs in the floor of the chassis 3 Slide the PDB bus bar assembly to the right until it plugs into the Paddle card 4 Install the four screws that attach the PDB to the PSU backplane 5 Install the single screw retaining the PDB to the chassis 2 6 Install the five No 2 Phillips screws to secure the PDB to the chassis 2 7 Connect the top cover interlock cable to the power distribution board 3 8 Connect the ribbon cable to the power distribution board 3 9 Install the motherboard assembly See Section 4 7 2 Installing the Motherboard Assembly on page 4 36 10 Install the power supplies Slide each power supply into its bay until it lo
131. talling the Server in the Rack on page 6 3 m Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 m Section 6 4 Powering On the Server on page 6 6 Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible Covers must be in place for proper air flow 6 1 6 1 Installing the Top Cover If you removed the top cover perform the following steps to replace it 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats FIGURE 6 1 3 Close the fan cover and engage the fan cover latches Caution If the top cover is not installed correctly and the cover is not completely closed the server will not power on FIGURE 6 1 Installing the Top Cover 6 2 Sun Fire X4440 Server Service Manual September 2010 6 2 Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps to replace it Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack E 1 On the rack ensure that the slide rails are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 6 2 3 Slide the server into the rack until the brackets lock into place The server
132. terrupt NMI Dump switch sends an NMI order to the CPUs which is used by Field Service for debugging activities at the request of operating system engineers NMI can also be asserted by ILOM Refer to the Sun Integrated Lights Out Manager 2 0 User s Guide 4 12 Upgrading Two Socket to Four Socket To convert the Sun Fire X4440 motherboard from a two socket configuration to a four socket configuration do the following Chapter 4 Servicing Motherboard Components 4 55 You need m Mezzanine kit 1 Prepare the server for service a Power off the server See Section 2 5 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 5 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 6 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 Remove the 2U air duct 3 Remove the HT hyper transport bridge card and risers 4 Install the mezzanine risers 5 Install the guide pins 6 Install the lower air duct 7 Install the mezzanine 8 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2
133. the Maintenance Position on page 2 5 m Section 2 7 Removing a Server From the Rack on page 2 8 m Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 m Section 2 9 Removing the Top Cover on page 2 12 2 1 Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire X4440 server Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow gt 2 1 For your protection observe the following safety precautions when setting up your equipment m Follow all Sun cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems 816 7190 m Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire X4450 Server Compliance and Safety Manual m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Follow the electrostatic discharge safety practices as described in this chapter 22 SSD Minimum Required Firmware BIOS ILOM Firmware a BIOS 0ABMN064 a ILOM 3 0 3 37 Adaptec LSI Firmware m Adaptec FW 15872 m LSI FW 1 27 02 MPTBIOS 6 26 00
134. tic wrist strap See Section 2 8 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 10 e Remove the top cover See Section 2 9 Removing the Top Cover on page 2 12 2 If you are servicing the drives backplane remove all drives See Section 3 2 3 Removing a Drive on page 3 4 Note Make a note of the drive locations before removing them from the system You will need to install the drives in the correct locations when reassembling the system 3 If you are servicing the drives backplane remove the DVD USB module See Section 3 7 1 Removing the DVD USB Module on page 3 22 4 Remove the fan modules See Section 3 5 4 Removing a Fan Module on page 3 13 5 Remove the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 3 1 and 2 Two screws secure the disk cage to each side of the chassis 6 Slide the drives cage forward to disengage the backplane from the Paddle cards FIGURE 5 3 3 7 Lift the drives cage up and disconnect the drives data cables FIGURE 5 3 4 Press the connector release button to release the cable 8 Set the drives cage on an antistatic mat 5 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE 5 3 Removing the Drives Cage LOI Pare FSS 5 2 2 Installing the Drives Cage 1 Connect the drives data cables FIGURE 5 4 1 Press the connector into its socket until it snaps i
135. to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 6 d Power on the server See Section 6 4 Powering On the Server on page 6 6 Use the ILOM date command to set the day and time See the Integated Lights Out Management Guide Chapter 4 Servicing Motherboard Components 4 33 4 7 gt gt 4 7 1 4 34 Servicing the Motherboard Assembly The following topics are covered m Section 4 7 1 Removing the Motherboard Assembly on page 4 34 m Section 4 7 2 Installing the Motherboard Assembly on page 4 36 m Section 4 7 3 Servicetool FRU Update Procedures on page 4 38 You must remove the motherboard assembly to access the following components m Power distribution board m Paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the system before performing this procedure Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Section 2 8 Performing Electrost
136. tribution board PDB with the bus bar assembly attached If you are replacing a faulty PDB you must remove the bus bar assembly from the old board and attach it to the new PDB You must remove the power distribution board to access the Paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Removing the Power Distribution Board 1 Remove the motherboard assembly See Section 4 7 1 Removing the Motherboard Assembly on page 4 34 2 Remove all power supplies a Grasp the power supply handle and press the release latch Sun Fire X4440 Server Service Manual September 2010 b Slide the power supply out of the system See Section 3 6 3 Removing a Power Supply on page 3 18 3 Disconnect the top cover interlock cable from the power distribution board FIGURE 5 8 1 4 Disconnect the PDB ribbon cable from the power supply backplane 5 Remove the four screws securing the L shaped bus bars from the PSU backplane to the PDB 6 Remove the No 2 Phillips screw securing the PDB to the chassis 2 7 Grasp the bus bar and pull the PDB bus bar assembly to the lef
137. ut from the Option ROM is displayed The two settings for this option are as follows Force BIOS Remove the Sun logo and display Option ROM output Keep Current Do not remove the Sun logo The Option ROM output is not displayed Boot Num Lock This option is On by default keyboard Num Lock is turned on during boot If you set this option off the keyboard Num Lock is not turned on during boot Wait for F1 if Error This option is enabled by default The system pauses if an error is found during POST and only resumes when you press the F1 key Interrupt 19 Capture This option is reserved for future use Do not change POST Codes For more information on POST codes POST checkpoints and POST error codes see Sun Fire X4140 X4240 and X4440Servers Diagnostics Guide Sun Fire X4440 Server Service Manual September 2010 APPENDIX C BIOS Screens C 1 C 1 1 Configuring BIOS Settings This section describes how to view or modify the BIOS Setup Utility screens in the Sun Fire X4440 The BIOS Setup utility reports system information and can be used to configure the server BIOS settings The Basic Input Output System BIOS has a Setup utility stored in the BIOS flash memory The configured data is provided with context sensitive help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory
138. y Chipset Ex Configure CPU gt CPU Configuration gt E Configurati ration Configure CP CPU Configuration 02 61 C Copyright 1985 2006 American Megatrends Inc C 6 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 5 BIOS Setup Utility Advanced IDE Configuration SETUP UTILITY idvanced Not Detect Not Dei 1 us of auto devices v2 61 C Copyright 1985 2006 American Megatrends Inc FIGURE C 6 BIOS Setup Utility Advanced Hyper Transport Configuration duanced NODEG NODEL HT Link Speed Autol NODEO NOI IT Link t NODE z Auto Auto Auto 5 HT Link Spe futo Auto HT Link Width Auto v02 61 C Co right 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 7 FIGURE C 7 BIOS Setup Utility Advanced APCI Configuration FR BIOS SETUP UTILITY Main Advanced ans Boot Security Chipset Exit FIGURE C 8 BIOS Setup Utility Advanced APCI Configuration Advanced APCI Configuration BIOS SETUP UTILITY pyright 1985 2006 American Megatrends Inc C 8 Sun Fire X4440 Server Service Manual September 2010 FIGURE C 9 BIOS Setup Utility Advanced APCI Configuration Chipset APCI Configuration BIOS SETUP UTILITY it L Advanced MCPSS ACPI HPET TABLE Enabled Appendix C BIOS Screens c 9 FIGURE C 11 BIOS Setup Utility Advanced Event Logging Details Mark BIOS SETUP UTILITY al a il 1 unread Mark

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