Home

Sun Ultra 40 Workstation Service Manual

1. Caution If you are removing a graphics accelerator from a PCI Express connector ensure that you release the PCI X connector latch See FIGURE 5 14 Gently rock the PCI card forward then lift it straight out of the PCI card slot and place it aside on an antistatic mat Chapter 5 Replacing the Motherboard and Associated Components 5 25 FIGURE 5 13 Removing the PCI Card Screws Ultra 40 Shown 5 26 Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 5 14 Releasing the PCI Card Latches and Removing a PCI Card Ultra 40 Shown 5 If you are not installing another PCI card in the empty slot a Insert a filler panel into the rear panel slot The rear panel slot must be closed with a filler panel to meet system EMI and airflow requirements See FIGURE 5 15 Chapter 5 Replacing the Motherboard and Associated Components 5 27 b Install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 FIGURE 5 15 Installing a PCI Card Filler Panel Ultra 40 Shown 5 4 6 Installing a PCI Card Before installing a PCI card refer to Section 5 4 1 General PCI Guidelines on page 5 19 and Section 5 4 3 Graphics Accelerators on page 5 22 If the card is going to use SLI see Section 5 4 4 Enabling SLI on page 5 23 To install a PCI card 5 28 Sun Ultra 40 Workstation Service Manual e June 2008
2. Chapter 4 Preparing to Replace Components 4 11 4 12 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 5 Replacing the Motherboard and Associated Components This chapter describes the removal and installation procedures for the motherboard and associated components The procedures described in this chapter are written for workstation service providers and system administrators Note Only Sun authorized service providers should perform the procedures described in Section 5 5 Replacing the Motherboard Tray Assembly on page 5 33 This chapter contains the following sections Section 5 1 Motherboard Overview on page 5 2 Section 5 2 Replacing the DIMMs on page 5 5 Section 5 3 Replacing the Battery on page 5 16 Section 5 3 Replacing the Battery on page 5 16 Section 5 4 Replacing PCI Cards on page 5 19 Section 5 5 Replacing the Motherboard Tray Assembly on page 5 33 Section 5 6 Replacing a CPU and Heatsink Fan Assembly on page 5 40 Caution To prevent equipment damage review the safety requirements safety symbols and safety precautions in Section 4 1 Safety Information on page 4 1 before you perform any replacement procedure Additional cautions warnings and instructions are provided in the Ultra 40 Workstation Safety and Compliance Guide part number 820 0122 The document is available at http www sun com documentation Cau
3. Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 2 2 Ultra Code Beeps 40 and Ultra 40 M2 POST Codes Continued Description C6 C7 C8 C9 CA CB CC CD CE D2 The EO El E2 E3 E4 E5 E6 E7 E8 E9 EA EB EC ED EE EF FO following are for Initialize note dock Initialize note dock late Force check optional Extended checksum optional Redirect Int 15h to enable target board to use remote keyboard PICO BIOS Redirect Int 13h to Memory Technologies Devices such as ROM RAM PCMCIA and serial disk PICO BIOS Redirect Int 10h to enable target board to use a remote serial video PICO BIOS Remap I O and memory address space for PCMCIA PICO BIOS Initialize digitizer device and display installed message if successful Unknown interrupt Boot Block in Flash ROM Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I O Check force recovery boot Checksum BIOS ROM Go to BIOS Initialize Multi Processor Set Huge Segment Initialilze OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Chapter 2 Troubleshooting 2 15 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description F1 Initialize Run Time Clock F2 Initialize video F3 Initialize System Manageme
4. A 1 Physical Specifications TABLE A 1 lists the physical specifications of the Sun Ultra 40 and Ultra 40 M2 workstation TABLE A 1 Sun Ultra 40 and Ultra 40 M2 Workstation Physical Specifications Length Width Height Weight 22 4 in 8 1 in 17 5 in 49 6 lbs 569 mm 205 mm 445 mm 22 5 kgs If you replace the workstation enclosure allow adequate airflow from front to rear The enclosure interior dimensions should be no less than those in TABLE A 2 TABLE A 2 Enclosure Interior Dimensions for the Sun Ultra 40 and Ultra 40 M2 Workstation Length Width Height 22 in 8 1 in 17 5 in 558 mm 205 mm 445 mm A 1 A 2 Electrical Specifications TABLE A 1 lists electrical specifications for the Sun Ultra 40 and Ultra 40 M2 workstation TABLE A 3 Sun Ultra 40 and Ultra 40 M2 Workstation Electrical Specifications Specification Value Voltage 100 110 127 200 240 VAC Current 13 12 7 Amps Wattage 1000 Watts maximum Frequency 50 60 Hz A 3 Acoustic Specifications TABLE A 4 lists acoustic specifications for the Sun Ultra 40 and Ultra 40 M2 workstation Note Acoustic specifications are configuration dependent TABLE AA Sun Ultra 40 and Ultra 40 M2 Workstation Acoustic Specifications Specification System State Value Sound power Operating with HDD 4 9 Bels approximate Idle 4 7 Bels approximate Acoustics Operating with HDD or ODD Lpam 34 dba Idle Lpam 33 dba
5. 1 Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Locate the available PCI card slots If you are installing an additional PCI card ensure that you install it in an appropriate slot See Section 5 4 1 General PCI Guidelines on page 5 19 3 Use the No 2 Phillips screwdriver to remove the chassis filler panel from the PCI card slot that you wish to use Some PCI cards require use two slots If necessary remove a second chassis filler panel to accommodate these cards See FIGURE 5 16 Chapter 5 Replacing the Motherboard and Associated Components 5 29 FIGURE 5 16 Opening the PCI Card Retainer Ultra 40 Shown 4 Remove the new PCI card from its antistatic container the outside edges Do not handle the PCI card along the contact edge If you are d Caution Incorrect handling can damage the PCI card Handle the PCI card along installing a long PCI E card be sure to engage the PCI E connector latch 5 30 Sun Ultra 40 Workstation Service Manual e June 2008 5 Position the PCI card so that the PCI bracket aligns with the chassis rear panel slot and the PCI card edge aligns with the motherboard PCI card slot 6 Insert the PCI card into the PCI card slot If you are installing a long PCI Express card be sure to engage the PCI E connector latch See FIGURE 5 17 FIGURE 5 17 Installing the
6. FIGURE 5 11 shows the location of PCI cards on the Ultra 40 FIGURE 5 12 shows the location of PCI cards on the Ultra 40 M2 5 20 Sun Ultra 40 Workstation Service Manual e June 2008 PCI E3 PCI E2 PCI E1 PCI 1 PCI 0 PCI EO FIGURE 5 11 Ultra 40 PCI Card Location and Identification Chapter 5 Replacing the Motherboard and Associated Components 5 21 PCI E3 PCI E2 PCI E1 PCI 0 PCI EO FIGURE 5 12 Ultra 40 M2 PCI Card Location and Identification 5 4 3 Graphics Accelerators The PCI configuration includes two supplementary power cables used for either the NVIDIA Quadro FX4500 5500 or the Quadro FX3450 3500 graphics cards The connectors appear in FIGURE 5 18 and FIGURE 5 19 For Ultra 40 5 22 Sun Ultra 40 Workstation Service Manual e June 2008 5 4 4 m The cable from GFX1_PWR_OUT provides power to the card in PCI E1 m The six pin Y adapter in connector P4 provides power to the card in PCI E3 For Ultra 40 M2 m The cable from GFX1_PWR_OUT provides power to the card in PCI E1 m The cable from GFX2_PWR_OUT provides power to the card in PCI E3 m Ifa third card requires power a Y adaptor from GFX1_PWR_OUT provides power m If a fourth card requires power a Y adaptor from GFX2_PWR_OUT provides power The NVIDIA Quadro FX 4500 5500 is a double width card It is not possible to install more than two in a system either Ultra 40 or Ultra 40 M2 The Ultra 40 M2 can support up to 4 FX3500 FX1500 FX5
7. d Caution Do not operate the workstation without the fan tray 7 1 1 Removing the Fan Tray To remove the fan tray 1 Power off the system and open the chassis Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Using the handle pull the fan tray from the chassis and set it aside Fan tray handle FIGURE 7 1 Removing the Fan Tray Ultra 40 Shown 7 2 Sun Ultra 40 Workstation Service Manual e June 2008 7 12 10 11 12 13 Removing and Replacing the Fan Tray Backplane To remove and replace the fan tray backplane Remove the fan tray Refer to Section 7 1 1 Removing the Fan Tray on page 7 2 Disconnect the fan tray backplane power cable from the fan tray backplane See FIGURE 7 1 If you are replacing the fan tray backplane power cable disconnect the cable from the motherboard FAN connector and set it aside Using a No 2 Phillips screwdriver remove the two screws securing the fan tray backplane Slide the fan tray backplane toward the front of the system so that the two studs protrude from the wide side of the slots Remove the fan tray backplane and set it aside Remove the new fan tray backplane and cable from its wrapping Place the new fan tray backplane so that the studs protrude from the wide side of the slots Slide the new fan tray backplane toward the back of the system so that the studs hold the backplane
8. A 2 Sun Ultra 40 Workstation Service Manual e June 2008 A 4 Environmental Requirements TABLE A 5 lists environmental requirements for the Sun Ultra 40 and Ultra 40 M2 workstation TABLE A 5 Sun Ultra 40 and Ultra 40 M2 Workstation Environmental Requirements Specification Value Temperature 41 to 95 F 5 to 35 C operating 40 to 149 F 40 to 65 C nonoperating Humidity 7 93 RH noncondensing operating 93 RH noncondensing nonoperating Pressure 9 43 PSI 65 KPa 95 F 35 C operating 3 62 PSI 25 KPa 77 F 25 C nonoperating A 5 Shock and Vibration Specifications TABLE A 6 lists vibration specifications for the Sun Ultra 40 Workstation TABLE A 6 Sun Ultra 40 and Ultra 40 M2 Workstation Shock and Vibration Specifications Constraint Operating Nonoperating Shock 4 5 G 11 msec half sine 33 G 11 msec sine Vibration 0 25 G42 Hz random 1 2 G42 Hz random 5 to 500 Hz 0 70 Grms 5 to 500 Hz 1 11 Grms Drop N A 1 97 in 50 mm Appendix A Product Specifications A 3 A 4 Sun Ultra 40 Workstation Service Manual e June 2008 Index A Advanced Configurable Power Interface ACPI testing 3 6 AMD Opteron Socket 940 CPU 1 1 antistatic tools 4 3 ATA diagnosing 3 5 ATAPI devices diagnosing 3 5 display information about 3 5 tests against 3 18 audio connectors 1 7 audio devices testing 3 5 B back panel 1 7 backplane fan tray 7 4 batte
9. 55 Enable USB devices 58 2 2 3 1 Test for unexpected interrupts First do an STI for hot interrupts Secondly test the NMI for an unexpected interrupt Thirdly enable the parity checkers and read from memory checking for an unexpected interrupt 59 Register POST Display Services fonts and languages with the POST Dispatch Manager 5A Display prompt Press F2 to enter SETUP 2 10 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description 5B Disable CPU cache 5C Test RAM between 512K and 640K 60 Determine and test the amount of extended memory available Determine if memory exists by writing to a few strategic locations and see if the data can be read back If so perform an address line test and a RAM test on the memory Save the total extended memory size in the CMOS at cmosExtended 62 Perform an address line test on A0 to the amount of memory available This test is dependent on the processor since the test will vary depending on the width of memory 16 or 32 bits This test will also use A20 as the skew address to prevent corruption of the system memory 64 Jump to UserPatch1 66 Set cache registers to their CMOS values if CMOS is valid unless auto configuration is enabled in which case load cache registers from the Setup default table 67 Quick initialization of all Application Processors in a multi processor system 68 Enable e
10. ATAPI Devices Serial Ports Parallel Ports Modems ATA USB FireWire Network System Stress Test Keyboard Mouse Joystick Audio on the system Displays information about devices attached to the IDE controllers on the system other than a DVD or hard disks for example zip drives Not applicable for the Sun Ultra 40 Workstation Not applicable for the Sun Ultra 40 Workstation Not applicable for the Sun Ultra 40 Workstation Includes an ATA test menu Select the parallel ATA driver to test Displays information about the USB devices on the system and includes a USB Tests menu Displays information about FireWire devices and includes a FireWire tests menu Performs network register controller tests Exercises and checks the CPU memory hard drive and CD DVD Includes a Keyboard Test menu with options for performing different tests on the keyboard Displays information about the mouse and includes a menu to test the mouse on the system Displays information about the joystick and includes a menu to test the joystick Displays information about the audio devices on the system and includes an Audio Tests menu to test audio device information A PCI audio card is required to run this test Chapter 3 Performing Diagnostic Tests 3 5 3 3 1 TABLE 3 2 Advanced Diagnostics Test Menu Options Continued Option Description Video Displays information about the video card Initially the moni
11. Refer to Section 8 1 Reassembling the Workstation on page 8 1 Tip Boot the system with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Workstation on page 8 1 Chapter 7 Replacing Chassis Components 7 9 7 10 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 8 Finishing Component Replacement This chapter describes how to finish the replacement of internal workstation replaceable components close the system and prepare it for operation 8 1 Reassembling the Workstation 1 Verify that you have not left any tools loose screws or loose components inside the system 2 Replace the fan tray if you removed it See FIGURE 8 1 Caution Take particular care to ensure that cables will not interfere with or get tangled in the fan tray 3 Remove the wrist strap from your wrist and from the workstation 4 Fit the access panel into the chassis a Ensure that the access panel latches are secure b Slide the lock block to the left See FIGURE 8 1 5 Return the chassis to the upright position 6 Pivot the support leg from underneath the workstation See FIGURE 8 1 7 Lift the side cover and press it in until the latches click 8 1 8 2 10 11 12 13 Reconnect the keyboard mouse monitor network connections and any peripherals See Reconnect the power cord to the wo
12. The Print Results Report option enables you to print results of the diagnosis of your system Ensure that your workstation is connected to a printer and then enter the required information to print the results 3 9 About PC Check The About PC Check window includes general information about the PC Check software including resident and nonresident components such as mouse devices 3 10 Exit to DOS The Exit to DOS option exits the PC Check software and returns you to the DOS prompt Chapter 3 Performing Diagnostic Tests 3 19 3 20 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 4 Preparing to Replace Components This chapter describes common tasks that must be completed prior to performing a removal or installation procedure on any Sun Ultra 40 Workstation The procedures described in this chapter are written for workstation service providers and system administrators symbols and safety precautions in this chapter before you perform any replacement d Caution To prevent equipment damage review the safety requirements safety procedure This chapter contains the following sections m Section 4 1 Safety Information on page 4 1 m Section 4 2 Required Tools on page 4 3 m Section 4 3 Preparing the Workstation for Servicing on page 4 4 m Section 4 4 Finding Your Replacement Procedures on page 4 9 4 1 Safety Information This section provides safety precau
13. Then disconnect the power cord from the workstation and the wall receptacle Following this caution equalizes all electrical potentials with the workstation 6 1 6 1 6 1 1 Replacing a Hard Drive The Ultra 40 Workstation supports up to four hard drives The Ultra 40 M2 supports up to eight hard drives The hard drives slide into the hard drive bay The hard drives are labeled HDDO through HDD3 or HDD7 HDD0 is the default boot drive See FIGURE 6 1 TABLE 6 1 lists the hard drive specifications TABLE 6 1 Hard Drive Specifications Hard Drive Specification SATA 80 GB 7 200 rpm 3 5 inch Ultra 40 only SATA 160 GB 7 200 rpm 3 5 inch SATA 250 GB 7 200 rpm 3 5 inch SATA 500 GB 7 200 rpm 3 5 inch SAS 146Gb 15 000 rpm 3 5 inch Removing a Hard Drive If you are not removing an existing hard drive proceed to Section 6 1 2 Installing a Hard Drive on page 6 3 To remove a hard drive Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Slide the hard drive release tab toward the front of the system The hard drive handle pops up See FIGURE 6 1 Grasp the hard drive handle and pull the hard drive out of the hard drive bay See FIGURE 6 1 6 2 Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 6 1 Removing a Hard Drive Ultra 40 Shown 4 Place the hard drive
14. Verify that the power cables between the system the monitor and all peripherals are properly connected Inspect connections to any attached devices including network cables keyboard monitor and mouse as well as any devices attached to the serial port Performing an Internal Visual Inspection To perform an internal visual inspection Shut down the operating system if necessary and turn off the platform power using the Power button on the front of the workstation Turn off any attached peripherals but do not disconnect the power cables Remove the left side panel following the procedures in Section 4 3 Preparing the Workstation for Servicing on page 4 4 Caution Some components such as the heatsink can become extremely hot while the system is operating Allow these components to cool before handling them Verify that the components are fully seated in their sockets or connectors and that the sockets are clean Verify that all cables inside the system are firmly attached to their appropriate connectors Replace the left side panel Reconnect the system and any attached peripherals to their power sources and then power them on 2 2 Sun Ultra 40 Workstation Service Manual e June 2008 2 2 Troubleshooting Procedures TABLE 2 1 lists common problems and their solutions If the solutions listed here do not fix the problem run the appropriate diagnostic tests described i
15. m Check SMART First Selects Smart Monitoring Analysis Reporting Test SMART m HPA Protection Selects Host Protected Area HPA protection m Media Test Settings Selects the test time duration the percentage of the hard disk to test and the sectors to be tested on the hard disk m Device Test Settings Selects the test time durations of the devices and the test level Select a test to begin execution The Read Test Read Verify Test the Non Destructive Write Test and the Destructive Write Test test the actual media on the physical disk drive The Mechanics Stress Test and the Internal Cache Test test non media related parts of the hard drive hardware Caution Running the Destructive Write Test destroys any data on the disk Burn In Testing Burn In testing enables you to run test scripts and to create new scripts The Diagnostics main menu provides two burn in selections Immediate Burn In Testing and Deferred Burn In Testing m Immediate Burn In enables you to run an existing script and to select configuration options m Deferred Burn In enables you to create a new script Chapter 3 Performing Diagnostic Tests 3 7 3 4 1 Sun provides three ready made scripts designed to test the general health of the devices on your system These scripts include m quick tst This script performs a series of tests that require the user to interact with the test software When they require a user interaction they stop an
16. m If you wish to remove all partitions on the primary drive except for the diagnostic partition you can use the Wipedisk utility on the Tools and Drivers CD Note To create a diagnostic partition with a RAID configuration see the Ultra 40 Workstation Operating System Installation Guide part number 819 7577 The following sections describe how to create and access the diagnostic partition m Section 3 5 1 Removing Existing Partitions From a Hard Disk on page 3 11 m Section 3 5 2 Adding a Diagnostic Partition to the First Bootable Disk on page 3 12 m Section 3 6 3 Accessing the Diagnostic Partition Under Red Hat Linux on page 3 15 m Section 3 6 2 Accessing the Diagnostic Partition Under the Solaris 10 Operating System on page 3 14 Sun Ultra 40 Workstation Service Manual e June 2008 3 5 1 m Section 3 6 4 Accessing the Diagnostic Partition Under Windows XP on page 3 17 Removing Existing Partitions From a Hard Disk Use this procedure to remove the partitions from a disk prior to installing a diagnostic partition as described in Section 3 5 2 Adding a Diagnostic Partition to the First Bootable Disk on page 3 12 If the disk has any existing partitions you must remove them before creating a diagnostic partition Caution Removing all hard disk partitions destroys all data on the disk There are two ways to remove existing partitions from the hard disk m Use the Wipedis
17. 1 6 1 Replacing a Hard Drive 6 2 6 11 Removing a Hard Drive 6 2 6 12 Installing a Hard Drive 6 3 62 Replacing the Hard Drive Backplane and Signal Cable 6 5 6 2 1 Removing the Hard Drive Backplane and Signal Cable 6 5 6 2 2 Installing the Hard Drive Backplane and Signal Cable 6 8 6 3 Replacing the DVD Dual Drive and I O Module 6 12 6 4 Installing SAS Card Cables and Hard Drives 6 17 6 5 Replacing the Optional SAS Card 6 20 7 Replacing Chassis Components 7 1 71 Replacing the Fan Tray and Fan Tray Backplane 7 1 7 1 1 Removing the Fan Tray 7 2 7 1 2 Removing and Replacing the Fan Tray Backplane 7 3 7 1 3 Installing the Fan Tray 7 4 7 2 Removing and Replacing the Power Supply 7 5 7 2 1 Removing the Power Supply 7 5 7 2 2 Installing the Power Supply 7 7 8 Finishing Component Replacement 8 1 8 1 Reassembling the Workstation 8 1 A Product Specifications A 1 Al Physical Specifications A 1 vi Sun Ultra 40 Workstation Service Manual e June 2008 A 2 A 3 AA A 5 Electrical Specifications A 2 Acoustic Specifications A 2 Environmental Requirements A 3 Shock and Vibration Specifications A 3 Index Index 1 Contents vii viii Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 1 1 FIGURE 1 2 FIGURE 1 3 FIGURE 1 4 FIGURE 4 1 FIGURE 4 2 FIGURE 4 3 FIGURE 4 4 FIGURE 4 5 FIGURE 4 6 FIGURE 5 1 FIGURE 5 2 FIGURE 5 3 FIGURE 5 4 FIGURE 5 5 FIGURE 5 6 FIGURE 5 7 FIGURE 5 8
18. 9999 Use Deferred Burn In Testing to create scripts To perform deferred burn in testing 1 From the Diagnostics main menu select Deferred Burn In Testing The screen displays a list of settings shown in TABLE 3 3 and a Burn In menu 2 Use the menu to configure the following selections Chapter 3 Performing Diagnostic Tests 3 9 m Change Options Opens the Burn In Options menu which enables you to modify the options listed in TABLE 3 3 for the currently loaded test script m Select Tests Opens a listing of the tests available for your workstation configuration and the currently loaded test script 3 When you are done select Save Burn In Script and type the name for the new script Enter d testname tst Where testname is the name of the script that you have created To run the newly created script go to Immediate Burn In Testing in Section 3 4 1 Performing Immediate Burn In Testing on page 3 8 and run the script testname tst 3 5 3 10 Diagnostic Partition A diagnostic partition is required for the test scripts to write their log files Without a diagnostic partition the only output is the display on the diagnostic screens The diagnostic partition is preinstalled on the Sun Ultra 40 Workstation You do not need to reinstall the diagnostic partition unless you have removed it m If you have removed the diagnostic partition you can re create it using the Create Diagnostic Partition option
19. Connectors for Ultra 40 Chapter 5 Replacing the Motherboard and Associated Components 5 35 J4 J33 J47 FIGURE 5 19 Motherboard Connectors for Ultra 40 M2 5 36 Sun Ultra 40 Workstation Service Manual e June 2008 5 Turn the motherboard latch 90 degrees counterclockwise See FIGURE 5 20 Note Latch might be under ribbon cable FIGURE 5 20 Motherboard Tray and Latch Ultra 40 Shown 6 Move the cables out of the way 7 Using the handles on the tray assembly tilt the motherboard to one side and lift it until it is free of the chassis See FIGURE 5 20 8 Place the motherboard on an antistatic mat Proceed to Section 5 5 3 Installing the Motherboard Tray Assembly on page 5 39 to install the new motherboard Chapter 5 Replacing the Motherboard and Associated Components 5 37 5 5 3 A Installing the Motherboard Tray Assembly To install the motheboard tray assembly Remove the new motherboard tray assembly from its antistatic package and place it on an antistatic mat Move all cables out of the way Align the tray assembly s rear panel connectors with the matching holes in the rear panel Gently lower the tray assembly while tilting it down See FIGURE 5 20 Align the tray assembly so that the hooks fit into the holes of the tray Caution Ensure that the hooks a
20. Device Keyboard Repeat and Keyboard LEDs Mouse This section shows the following tests conducted against the mouse Buttons Ballistics Text Mode Positioning Text Mode Area Redefine Graphics Mode Positions Graphics Area Redefine and Graphics Cursor Redefine Video This section shows the following tests conducted against the video Color Purity Test True Color Test Alignment Test LCD Test and Test Cord Test Multimedia This section shows the following tests conducted against the multimedia components Internal Speaker Test FM Synthesizer Test PCM Sample Test CD DVD Drive Read Test CD DVD Transfer KB Sec CD DVD Transfer Rating CD DVD Drive Seek Test CD DVD Seek Time ms CD DVD Test Disk Read and CD DVD Tray Test ATAPI Devices This section shows the following tests conducted against ATAPI devices Linear Read Test Non Destructive Write and Random Read Write Test Hard Disk This section shows the following tests conducted against the hard disk Read Test Read Verify Test Non Destructive Write Test Destructive Write Test Mechanics Stress Test and Internal Cache Test USB This section shows the following tests conducted against the USB Controller Tests and Functional Tests Sun Ultra 40 Workstation Service Manual e June 2008 m Hardware ID The compare test is used to determine the machine ID for the system This test is not available for the Sun Ultra 40 Workstation 3 8 Print Results Report
21. FIGURE 5 9 FIGURE 5 10 Figures Front Panel Ultra 40 M2 shown 1 5 Back Panel Ultra 40 shown 1 6 Ultra 40 System Components 1 8 Ultra 40 M2 System Components 1 10 Required Tools 4 3 Power Button Location Ultra 40 Shown 4 6 Disconnecting the Workstation Cables Ultra 40 Shown 4 7 Removing Side Cover Access Panel and Fan Module Ultra 40 Shown 4 8 Ultra 40 Major Workstation Components 4 9 Ultra 40 M2 Major Workstation Components 4 11 Ultra 40 Motherboard Components 5 3 Ultra 40 M2 Motherboard Components 5 4 Minimum DIMM Configuration Ultra 40 shown 5 7 Ultra 40 DIMM Configurations for Single and Dual CPU 5 8 Ultra 40 M2 DIMM Configurations for Single and Dual CPU 5 9 Memory Cooler Ultra 40 M2 Only 5 10 Releasing the DIMM 5 11 Aligning and Securing the DIMM to the DIMM Connector Slot 5 14 Removing the Battery From the Motherboard Ultra 40 5 17 Removing the Battery From the Motherboard Ultra 40 M2 5 18 FIGURE 5 11 FIGURE 5 12 FIGURE 5 13 FIGURE 5 14 FIGURE 5 15 FIGURE 5 16 FIGURE 5 17 FIGURE 5 18 FIGURE 5 19 FIGURE 5 20 FIGURE 5 21 FIGURE 5 22 FIGURE 5 23 FIGURE 5 24 FIGURE 6 1 FIGURE 6 2 FIGURE 6 3 FIGURE 6 4 FIGURE 6 5 FIGURE 6 6 FIGURE 6 7 FIGURE 6 8 FIGURE 6 9 FIGURE 6 10 FIGURE 6 11 FIGURE 6 12 FIGURE 6 13 FIGURE 6 14 FIGURE 7 1 FIGURE 7 2 Ultra 40 PCI Card Location and Identification 5 21 Ultra 40 M2 PCI Card Location and I
22. From the Hard Drive Backplane for Ultra 40 M2 2 Remove all hard drives Refer to Section 6 1 Replacing a Hard Drive on page 6 2 3 Disconnect the hard drive signal cable from the connector of the hard drive backplane For the Ultra 40 it is connector J4 For the Ultra 40 M2 a HDDO through HDD3 J22 a HDD4 through HDD7 J11 Chapter 6 Replacing Storage Devices 6 7 622 Disconnect the power cable from the corresponding hard drive backplane See FIGURE 6 3 or FIGURE 6 4 a For HDDO through HDD3 disconnect P3 For HDD4 through HDD7 disconnect P4 Note P4 has a splitter one part goes to the hard drive backplane and the other part goes to the motherboard Disconnect only the part that goes to hard drive backplane Using a No 2 Phillips screwdriver remove the two screws that secure the hard drive backplane If you are replacing the hard drive signal cable disconnect it from the SATO connector on the motherboard Note The hard drive power cable is part of the power supply assembly To replace it you must replace the power supply Slide the hard drive backplane toward the back of the system toward the motherboard until the studs protrude through the wide side of the mounting slots Lift the hard drive backplane out and away from the chassis Installing the Hard Drive Backplane and Signal Cable To install the hard drive backplane and signal cable Remove the
23. PCI Card Ultra 40 Shown 7 Firmly press the PCI card straight down into the PCI card slot until it is fully seated in the slot Chapter 5 Replacing the Motherboard and Associated Components 5 31 8 10 11 Use a No 2 Phillips screwdriver to fasten the screw that secures the PCI card retainer See FIGURE 5 17 For NVIDIA Quadro FX 4500 FX5500 FX3450 or FX3500 3 D PCI E Gfx cards in that require supplemental power connect the supplemental power cables as follows For the Ultra 40 a In PCI E connect the cable from GFX1_PWR_OUT m In PCI E3 connect the 6 pin end from the Y adapter attached to connector P4 For the Ultra 40 M2 a In PCI E connect the cable from GFX1_PWR_OUT m In PCI E3 connect the cable from GFX2_PWR_OUT a Fora third card connect the splitter from GFX1_PWR_OUT a Fora fourth card connect the splitter from GFX2_PWR_OUT Inspect the PCI card fasteners to verify the following m The PCI card panel slot screws are tight m The PCI cards are secure in the connectors m All supplemental power connectors are connected properly If you are finished working install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Tip Boot the workstation with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Wo
24. Service Manual e June 2008 CHAPTER 1 Introduction to the Sun Ultra 40 Workstation 1 1 This chapter provides an overview of the Sun Ultra 40 and the Sun Ultra 40 M2 Workstations including power on and power off procedures It includes the following sections m Section 1 1 Workstation Features on page 1 1 m Section 1 2 Operating System and Software on page 1 2 m Section 1 3 Hardware Features on page 1 4 m Section 1 4 Powering the Workstation On and Off on page 1 11 Workstation Features TABLE 1 1 shows key components of the Sun Ultra 40 Workstation TABLE 1 1 Sun Ultra 40 and Ultra 40 M2 Features Component CPU Memory Media storage Hard disk drives Ultra 40 e Two high performance AMD Opteron Socket 940 CPUs single core or dual core e Processor frequencies 2 0 GHz and faster e Up to 1 MB cache e Eight PC3200 DIMM slots e 512 MB 1 GB or 2 GB registered ECC modules supported e Up to 32 GB ECC memory DVD ROM and DVD RW Up to four SATA disk drives with optional PCIe HBA for SAS Ultra 40 M2 Differences e Two high performance AMD Opteron Socket F 1207 CPUs dual core only e Eight DDR2 667 DIMM slots e 1 GB 2 GB and 4 GB registered ECC modules supported Up to 8 SATA or 8 SAS with optional PCIe HBA for SAS 1 1 TABLE 1 1 Sun Ultra 40 and Ultra 40 M2 Features Continued Component Ultra 40 Ultra 40 M2 Differences Power supply Netw
25. To copy a file named noinput jr1 to the USB floppy diskette type D gt copy d noinput jrl a The journal file is now saved to the diskette in the USB diskette drive 3 7 Show Results Summary Selecting Show Results Summary on the Diagnostics main menu displays the tests that have been run and lists the results which can be Pass Fail or N A The following list describes all the tests that are available with the Tools and Drivers CD If your system does not have the corresponding option the results will show as N A in the Show Results Summary list Chapter 3 Performing Diagnostic Tests 3 17 3 18 Processor This section shows the following tests conducted against the processor Core Processor Tests AMD 64 Bit Core Tests Math Co Processor Tests Pentium Class FDIV and Pentium Class FIST MMX Operation 3DNow Operation SSE Instruction Set SSE2 Instruction Set and MP Symmetry Motherboard This section shows the following tests conducted against the motherboard DMA Controller Tests System Timer Tests Interrupt Test Keyboard Controller Tests PCI Bus Tests and CMOS RAM Clock Tests Memory Cache Memory and Video Memory This section shows the following tests conducted against the various types of memory Inversion Test Tree Progressive Inv Test Chaotic Addressing Test and Block Rotation Test Input Device This section shows the following tests conducted against the input device Verify
26. Ultra 40 and FIGURE 5 19 for Ultra 40 M2 TABLE 5 7 Motherboard Connectors Connector Function Destination Ultra 40 FP1 1 0 Signal GFX2_PWR_IN Power for NVIDIA Quadro FX 45005500 or Quadro FX 3450 3500 graphics card in PCI E3 FAN Power for fan backplane P1 and P2 Power for motherboard GFX1_PWR_OUT DVD FP2 FP3 SATAO DC J4 J24 J26 J30 J33 J11 P1 and P2 J47 Power for NVIDIA Quadro FX 4500 5500 or Quadro FX 3450 3500 graphics card in PCI E1 Ribbon cable with signal to DVD Unused I O power Signal for hard drive backplane Power supply environmental monitor Ultra 40 M2 FP1 Connection from the front I O board power on LED blink audio etc GFX2_PWR_IN connection from P4 of the power supply GFX1_PWR_Out goes to PCIe slot if Graphics card needing supplemental power is installed GFX2_PWR out goes to PCIe slot if Graphics card needing supplemental power is installed for second card Fan Power for fan backplane SATA2 from the second HDD backplane HDD4 to HDD7 optional Power for motherboard Ribbon cable with signal to DVD Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 5 7 Motherboard Connectors Connector Function Destination J22 SATA1 from first HDD backplane for HDDO to HDD3 J56 FP2 Second cable from the front I O board J60 FP2 Third cable from the front I O board GFX1_PWR_OU GFX2_PWR_IN FIGURE 5 18 Motherboard
27. any CPU1 slot 4 through 7 a Memory should be evenly split across CPUs in a 2 CPU configuration or all on CPUO in a 1 CPU configuration a Larger DIMM pairs go into the lower DIMM slots first TABLE 5 1 lists some common DIMM pair configurations TABLE 5 1 DIMM Pair Configuration Memory Installed DIMMs Configuration 1GB 2GB 4GB 8 GB 16 GB 32 GB 2 x 512 MB 2x1 GB 4 x 1 GB 8 x 1 GB 8 x 2 GB 8 x 4 GB Standard Ultra 40 only Standard Standard Optional Optional Optional When your workstation boots the BIOS checks for compatible memory modules See Section 5 2 4 BIOS Memory Check on page 5 15 for additional information Before replacing DIMMS verify that the latest version of BIOS system firmware and recommended system patches are installed on your system If necessary check the Sun System Handbook at SunSolve Online http sunsolve sun com handbook_pub Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 5 3 Minimum DIMM Configuration Ultra 40 shown Chapter 5 Replacing the Motherboard and Associated Components 5 7 CPU1 Bank CPU1 Bank 1 0 sCPUO Bank EE FIGURE 5 4 Ultra 40 DIMM Configurations for Single and Dual CPU 5 8 Sun Ultra 40 Workstation Service Manual e June 2008 _r r _ lt r r rt SERA RK CPU1 Bank 1 E ES o o CPU 1 gCPUO Bank 0 i CN FIGURE 5 5 Ultra 40 M2 DIMM Configuration
28. monitor connected to the PCI Express video connector e Move the mouse or press any key on the keyboard The drive might be in the low power mode e Use the utility software installed on your workstation to eject the CD Chapter 2 Troubleshooting 2 3 2 4 TABLE 2 1 Troubleshooting Procedures Continued Problem Possible Solution Workstation does not power off when the front panel Power button is pressed The network status indicator does not light An external device connected to a USB connector does not work System cannot read the disk System cannot read the compact disc Keyboard or mouse does not respond to actions Workstation appears to be in low power mode but the Power LED does not blink e Try all of the power off options shown in Section 1 4 Powering the Workstation On and Off on page 1 11 e If the workstation still does not power off disconnect the power cable from the back of the chassis e Check the cabling and network equipment to ensure that all cables are correctly seated e Reinstall the network drivers e Reduce the number of external devices connected to a USB hub e Connect the device to a USB hub and connect the hub to the USB ports on the workstation e Refer to the documentation that is packaged with the device 1 Turn off the workstation by pressing the Power button 2 Remove the left side panel 3 Ensure that the power and data cables are connect
29. sends the bitmap to the port 80 LED display It first displays the check point code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously 2E 1 3 4 3 Test first 512K of RAM See note for code 2C 2F Initialize external cache before shadowing 30 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus See note for code 2C 32 Compute CPU speed 33 Initialize the Phoenix Dispatch Manager 36 Vector to proper shutdown routine 38 Shadow the system BIOS 3A Autosize external cache and program cache size for enabling later in POST 3C If CMOS is valid load chipset registers with values from CMOS otherwise load defaults and display Setup prompt If Auto Configuration is enabled always load the chipset registers with the Setup defaults Rel 6 0 3D Load alternate registers with CMOS values Registertable pointers are in the altregtable segment 41 Initialize extended memory for RomPilot 42 Initialize interrupt vectors 0 thru 77h to the BIOS general interrupt handler 45 Initialize all motherboard devices 46 2 1 2 3 Verify the ROM copyright notice Chapter 2 Troubleshooting 2 9 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description 47 Initialize support for DO by initializing global variables used by the DO code Pause POST table processing if a CMOS bit is set for debugging 48 Verify that the e
30. supplemental 1 4 DVD drive location 1 5 replacing 6 12 E electrostatic discharge ESD cautions 4 2 environmental requirements A 3 Ethernet connectors 1 7 controllers 1 2 external devices problems with 2 4 F fan 1 8 1 10 fan tray backplane installing 7 4 installing 7 4 removing 4 10 4 12 7 2 replacing 7 1 fdisk command 3 11 Index 2 Sun Ultra 40 Workstation Service Manual e June 2008 features workstation 1 1 1 2 1 4 1 9 1 11 feedback how to submit xviii FireWire connectors 1 2 devices diagnosing 3 5 firmware testing 3 6 frequencies processor 1 1 full tst script 3 8 G graphics accelerators 5 22 H hard drive diagnosing 3 5 installing 6 3 removing 6 2 replacing 6 2 slot locations 6 2 testing 3 6 tests against 3 18 hardware features 1 4 1 9 1 11 headphone out jack 1 2 1 6 heatsink 2 2 l identifying DIMMs 5 5 memory 5 5 motherboard 5 34 input device testing 3 18 inspecting workstation 2 2 installing battery 5 18 components 1 11 DIMMs 5 12 fan tray 7 4 hard drive 6 3 hard drive backplane 6 5 motherboard 5 39 operating system 1 3 PCI cards 5 28 power supply 7 7 J jacks 1 2 1 6 joysticks testing 3 5 jr1 file 3 13 K keyboard testing 3 5 troubleshooting problems 2 4 L line in line out jacks 1 2 Linux operating system ordering 1 3 log files 3 13 loose components 2 1 low power mode 2 4 M medi
31. 6 2 1 Replacing the Hard Drive Backplane and Signal Cable This section provides procedures for removing and installing the hard drive backplane and signal cable On Sun Ultra 40 M2 systems if you have a single hard drive backplane and you are adding a second hard drive backplane go directly to Section 6 2 2 Installing the Hard Drive Backplane and Signal Cable on page 6 8 The hard drive backplane power cable is an integral part of the power supply To replace it you must replace the power supply as described in Section 7 2 Removing and Replacing the Power Supply on page 7 5 Normally this is not necessary when replacing the hard drive backplane and signal cable Removing the Hard Drive Backplane and Signal Cable Sun Ultra 40 systems have a single hard drive backplane that supports HDDO through HDD3 Sun Ultra 40 M2 systems have an optional second hard drive backplane that supports HDD4 through HDD7 To remove the hard drive backplane and signal cable Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Chapter 6 Replacing Storage Devices 6 5 Hard Drive Backplane Power Cable FIGURE 6 3 Disconnecting the Cables From the Hard Drive Backplane for Ultra 40 6 6 Sun Ultra 40 Workstation Service Manual e June 2008 Hard Drive Backplane Power Cable drain FIGURE 6 4 Disconnecting the Cables
32. 60 or NVS 285 graphics cards Enabling SLI This section describes how to enable SLI TABLE 5 6 lists the PCI cards and configurations TABLE 5 6 High Performance PCI Cards PCI Card Type Maximum Configuration Quadro FX 5500 Ultra High End 3D 2 cards for Ultra 40 2 cards for Ultra 40 M2 Quadro FX 4500 Ultra High End 3D 2 cards for Ultra 40 Quadro FX 3500 High End 3D 2 cards for Ultra 40 4 cards for Ultra 40 M2 Quadro FX 3450 High End 3D 2 cards for Ultra 40 Quadro FX 1500 Mid Range 3D 2 cards for Ultra 40 4 cards for Ultra 40 M2 Quadro FX 560 Entry 3D 2 cards for Ultra 40 4 cards for Ultra 40 M2 Quadro NVS 285 Professional 2D 1 card for Ultra 40 4 cards for Ultra 40 M2 Chapter 5 Replacing the Motherboard and Associated Components 5 23 5 24 To enable SLI you need two of same cards installed The following graphics cards are supported for SLI operation m FX3500 m FX5500 If these cards are already installed in your workstation the SLI connector will be already installed If you still need to install one or both cards follow the instructions in Section 5 4 6 Installing a PCI Card on page 5 28 Note Before enabling SLI you will need to install the display drivers from the Ultra 40 Workstation Tools and Drivers CD See instructions for installing drivers in the Ultra 40 Workstation Operating System Installation part number 819 7577 01 Enabling SLI for Windows XP To enable SLI for Wind
33. 8 2 FIGURE 8 3 Power Supply Cables 7 6 Removing the Power Supply Ultra 40 Shown 7 7 Replacing the Power Supply Ultra 40 Shown 7 8 Reassembling the Workstation 8 4 Reconnecting the Cables 8 4 Powering On the Workstation 8 5 Figures xi xii Sun Ultra 40 Workstation Service Manual e June 2008 Preface The Sun Ultra 40 Workstation Service Manual provides detailed procedures that describe the removal and replacement of the replaceable parts in the Ultra 40 and Ultra 40 M2 workstations This manual also includes information about the use and maintenance of the system This manual is written for trained technical personnel system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware If you are unsure of how to perform any of the procedures described in this book contact your Sun Microsystems service representative How This Document Is Organized Chapter 1 provides an overview of the Sun Ultra 40 Workstation as well as power on and power off procedures and information on adding more components Chapter 2 contains troubleshooting procedures for the Sun Ultra 40 Workstation and describes BIOS POST codes Chapter 3 assists you with using the Diagnostics section of the Sun Ultra 40 Workstation Tools and Drivers CD that is packaged with your system Chapter 4 describes common tasks that must be completed prior to performing a removal or
34. Bank 0 and the two blue slots comprise physical Bank 1 See FIGURE 5 4 for Ultra 40 and FIGURE 5 5 for Ultra 40 M2 BIOS references memory by bank if a problem is found For example if each DIMM of a DIMM pair is from a different manufacturer the following error is displayed NOTICE CPUO Bank 0 DIMMS are from different vendors Chapter 5 Replacing the Motherboard and Associated Components 5 15 This message means that each of the two DIMMs in the Bank 0 slots comes from a different manufacturer The system still attempts to use the DIMMs but this configuration is not supported NOTICE CPUO Bank 1 DIMMs have different architectures and will not be used This message means that each of the two DIMMs in the blue slots has a different internal memory layout The system does not use the DIMMs A system must have at least one functional pair of DIMMS to display a message A system with more than one pair of DIMMs might display more than one message D Ddl Replacing the Battery This section describes removal and installation of the battery The battery is a CR 2032 part number is F371 2210 01 Removing the Battery To remove the battery Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Release the battery by pressing the battery clip away from the battery until the batt
35. E 5 4 TABLE 5 4 Ultra 40 PCI Card Connector Specifications PCI Card Slot Supported Speed Power Connector PCI E3 x16 From GFX2_PWR_IN 6 pin Y adapter PCI E2 x4 Mechanically x8 None PCI E1 x16 From GFX1_PWR_OUT 6 pin to 6 pin PCI 1 33 MHz None PCI 0 33 MHz None PCI E0 x4 Mechanically x8 None This slot can accept a 64 bit long card The Ultra 40 M2 motherboard supports five PCI connectors as listed in TABLE 5 4 TABLE 5 5 Ultra 40 M2 PCI Card Connector Specifications PCI Card Slot Supported Speed Power Connector PCI E3 x16 From GFX2_PWR_OUT 6 pin 6 pin PCI E2 x8 Mechanically x16 None PCI E1 x16 From GFX1_PWR_OUT 6 pin to 6 pin Chapter 5 Replacing the Motherboard and Associated Components 5 19 9 4 2 TABLE 5 5 Ultra 40 M2 PCI Card Connector Specifications Continued PCI Card Slot Supported Speed Power Connector PCI 0 33 MHz None PCI E0 x8 Mechanically x16 None This slot can accept a 64 bit long card The card in PCI E1 is designated the default console display and assigned the aliases screen and dev fb You can move it to PCI E3 but you must reconfigure the BIOS Each x16 slot without supplemental power can supply 75W When used with supplemental power PCI E1 and PCI E3 each support a maximum power draw of 150W This is sufficient for the NVIDIA Quadro FX 4500 5500 or the Quadro FX 3450 3500 3 D PCI E graphics cards supported for that configuration PCI Card Locations
36. From a Hard Disk on page 3 11 to clear the partitions from the disk 3 12 Sun Ultra 40 Workstation Service Manual e June 2008 a Repeat Step 1 through Step 4 of this procedure 5 Press Enter to reboot your workstation 3 6 3 6 1 Accessing the Diagnostic Partition The following sections provide procedures for accessing the diagnostic partition to read the log files under DOS Solaris Linux and Windows software Accessing the Diagnostic Partition Under DOS All the diagnostic scripts on PC Check create log entries in the diagnostic partition The files are called name jr1 where name is the prefix of the script For example noinput tst creates a log file named noinput jrl The following procedure shows an example of how to access a log file on the diagnostic partition The test script noinput tst is used as an example To access the diagnostic partition under DOS To create a log file use the procedures in Section 3 4 1 Performing Immediate Burn In Testing on page 3 8 When the tests are complete press the Esc key to exit the Display Results window Select Exit to DOS and press Enter The Supplemental Disk menu appears Type 4 to exit to DOS The DOS prompt appears At the DOS prompt type the following C gt d Chapter 3 Performing Diagnostic Tests 3 13 6 Type the following to list the contents of the diagnostic partition D gt dir The system displays a li
37. GURE 1 4 Ultra 40 M2 System Components TABLE 1 6 Ultra 40 M2 System Components Label Component 1 Power supply 2 DIMMs 3 System fans 4 PCI Express x16 graphics slot 1 10 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 1 6 Ultra 40 M2 System Components Continued Label Component 5 PCI Slots PCI Express x16 graphics PCI Express x8 mechanically x16 PCI Express x16 graphics primary PCI 33 32 PCI Express x8 mechanically x16 6 I O module and DVD drive 7 Hard disk drives up to 8 8 Serial number 1 4 1 4 1 Powering the Workstation On and Off This section describes how to power the workstation on and off Powering On the Workstation After you have set up the system properly and connected all the required cables as described in the Ultra 40 Workstation Operating System Installation part number 819 7577 you can now power on your system Tip If you are installing optional internal components such as additional memory an SLI connector DIMMs PCI cards optical drives or hard drives install those components before you power on the workstation See Chapter 6 for removal and replacement procedures If you are not installing optional components you are ready to power on the workstation To power on the workstation Turn on the power to the monitor and to all external devices Press and release the workstation Power button on the front panel FIGURE 1 1 Wait sev
38. IMM ejector levers are upright seated and tight 8 Close the memory cooler as shown in FIGURE 5 6 Ultra 40 M2 only Sun Ultra 40 Workstation Service Manual e June 2008 5 2 4 9 Install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 BIOS Memory Check Note Before installing DIMMs verify that the latest version of BIOS system firmware and recommended system patches are installed on your system During system startup BIOS checks for DIMM type and DIMM manufacturer and signals what it finds TABLE 5 2 shows the result and the action taken by the BIOS TABLE 5 2 BIOS Memory Check Actions Check Result Action Taken Wrong DIMM type System beeps three times and powers off DIMMS in a pair have different The DIMMS in a pair must have the same architecture architecture While the system might continue to boot dissimilar DIMMs in a pair are not supported DIMMs in a pair are from different The DIMMs in a pair must be from the same manufacturers manufacturer While the system might continue to boot DIMM pairs from different manufacturers are not supported Note If you have only one DIMM pair installed and the DIMMs have a different architecture the system beeps three times and powers off No message is displayed Each CPU has four memory slots and two banks The two black slots comprise physical
39. RE 6 10 FIGURE 6 10 Unfastening the I O Power Cable Ties 3 Route the replacement cable in the same way from the I O board through the cable ties on the side of the disk drive bay to motherboard connector FP3 4 Fasten the I O power cable to motherboard connector FP3 5 Re fasten the cable ties Replacing the I O Module in the Chassis 1 Slide the I O module back into the front of the workstation chassis 6 16 Sun Ultra 40 Workstation Service Manual e June 2008 Connect the following cables to the I O module m DVD dual drive signal cable m Audio power cable m USB signal cable See FIGURE 6 8 Inspect the cabling to verify that all connectors are firmly connected at both ends Slide the fan tray back into the chassis See FIGURE 7 1 for details Install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Tip Boot the workstation with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Workstation on page 8 1 6 4 Installing SAS Card Cables and Hard Drives If you want to replace the SATA drives with SAS drives use the following procedure You will need to order a SAS installation kit that includes a SAS controller card SG PCIE8SAS Z LSI based cable kit and SAS HDDs The following pro
40. S amp SUN microsystems Ultra 40 Workstation Service Manual For Ultra 40 and Ultra 40 M2 Sun Microsystems Inc www sun com Part No 820 0123 13 June 2008 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to Ea is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the s produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java AnswerBook2 docs sun com Ultra 40 and Solaris are tradema
41. a storage 1 1 memory 1 1 bank numbering 5 15 diagnosing 3 4 identifying 5 5 messages 5 15 replacing 5 5 tests against 3 18 messages DIMMs 5 15 memory 5 15 microphone in jack 1 2 1 6 motherboard components testing 3 1 diagnosing 3 4 identifying 5 34 installing 5 39 latch 5 38 removing 5 34 replacing 5 33 tests against 3 18 mouse testing 3 5 tests against 3 18 multimedia components tests against 3 18 N network 1 0 1 2 status indicator problems with 2 4 testing 3 5 noinput tst script 3 8 O Open DOS 1 4 operating systems partitions preserving 3 11 preinstalled 1 2 supported 1 3 1 4 Opteron CPU 1 1 optical drive interface cable 6 13 6 17 replacing 6 12 P panel back 1 7 front 1 6 partitions diagnostic adding 3 12 3 13 preserving 3 11 PC Check diagnostics software 1 4 utility 3 1 viewing information on 3 19 PCI I O slots 1 2 PCI cards installing 5 28 removing 5 25 replacing 5 19 POST 1 12 Power button 1 5 1 11 Power connector 1 7 power interruptions 1 13 Power LED 1 5 power supply 1 2 1 8 1 10 installing 7 7 removing 7 5 replacing 7 5 powering on workstation 8 2 powering on off 1 11 1 12 Index 3 precautions 4 2 safety 4 2 preinstalled software 1 2 processor diagnosing 3 4 frequencies 1 1 tests against 3 18 Q quick tst script 3 8 R RAID configuration 3 10 reconnecting cables 5 39 Red Hat Enterprise Lin
42. agnostic partition install sh Press the Enter key The following lines appear if the diagnostic partition is mounted successfully Mounting Diagnostic Partition Installation Successful Type the following command ls diagpart The system displays a list of diagnostic log files Accessing the Diagnostic Partition Under Red Hat Linux To access the diagnostic partition when you are running a Linux Red Hat M operating system Remove the Tools and Drivers CD from the DVD tray Reboot the workstation and start the Linux Red Hat operating system Become superuser Type the following command to determine whether your diagnostic partition has been configured to be mounted ls diagpart m If this command fails to list the log files created by the hardware diagnostics software then the operating system has never been configured to mount the diagnostic partition Continue to Step 5 Chapter 3 Performing Diagnostic Tests 3 15 m If this command succeeds in listing the log files created by the hardware diagnostics software then the operating system has already been configured to mount the diagnostic partition All users have read access to this partition Only the superuser has read write access to this partition You do not need to continue this procedure 5 Insert the Tools and Drivers CD into the DVD tray 6 When the CD is mounted open a terminal window 7 Type the foll
43. and Replacing the CPU and Heatsink 6 Pull up the socket retaining lever holding the CPU in place 7 Lift the CPU out of its socket Place it on an antistatic mat 5 40 Sun Ultra 40 Workstation Service Manual e June 2008 5 6 2 Replacing a CPU in an Ultra 40 To replace a CPU in an Ultra 40 Remove the new CPU from its antistatic wrapping Caution Handle the CPU carefully by its edges Place it on an antistatic mat when you are not handling it Ensure that the CPU socket retaining lever is in the upright position Align the CPU to its socket so that pin 1 of the CPU indicated by the notched corner is aligned with hole 1 of the socket indicated by the arrow in the corner of the socket Insert new CPU in the socket pushing it gently into place See FIGURE 5 21 When it is properly aligned the CPU slips easily into its slot Do not force it or allow the pins to bend Press down on the socket retaining lever so it is in the fully closed position Do one of the following m If you are installing a new CPU a Clean any contamination from the top of surface of the CPU using the supplied alcohol wipe The heatsink assembly already has thermal grease applied You do not need to apply additional thermal grease b Remove the plastic cover from the heatsink fan assembly m If you are replacing an already used CPU on a new motherboard a Remove the grease from the CPU and remove the thermal i
44. aside on an antistatic mat 6 1 2 Installing a Hard Drive Caution Use proper ESD grounding techniques when handling components Wear an antistatic wrist strap and use an antistatic mat Store ESD sensitive components in antistatic bags before placing them on any surface To install a hard drive 1 Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Chapter 6 Replacing Storage Devices 6 3 Note By default the system boots from the hard drive in HDDO If there is no drive there it boots from the drive in HDD1 2 Remove the new hard drive from its packaging Refer to the hard drive documentation for configuration instructions 3 Install the hard drive See FIGURE 6 2 4 Slide the hard drive into the hard drive bay 5 Close the latch on the hard drive until it clicks and is secure FIGURE 6 2 Installing a Hard Drive Ultra 40 Shown 6 4 Sun Ultra 40 Workstation Service Manual e June 2008 6 If you are finished working install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Tip Boot the workstation with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Workstation on page 8 1 6 2
45. astic cover from the heatsink fan assembly m If you are replacing an already used CPU on a new motherboard a Remove the grease from the CPU and remove the thermal interface material from the heatsink using the alcohol wipe supplied with the motherboard b Use the syringe that is supplied with the motherboard to apply approximately 0 5 ml of thermal grease to the center of the top of the CPU Empty the entire syringe onto the chip c Using the wrapper of the alcohol wipe or a finger inserted into a clean plastic bag spread out the thermal grease to a thin uniform thickness over the CPU Caution Do not use an unprotected finger to spread the thermal grease as the oils present will degrade the performance Inspect the heatsink for dust and lint and clean it if necessary Place the heatsink over the CPU so that the captive screws align with the receptacles Ensure that the Air Flow symbol on top of the heatsink points toward the workstation back panel See FIGURE 5 21 Tighten the Phillips screws until the heatsink is firmly in place Connect the heatsink power cable to the motherboard connector labeled CPUO fan or CPU1 Fan Inspect the CPU and motherboard to ensure that all connectors are properly connected Verify that you have not left any tools loose screws or loose components inside the system Replace the fan tray if you removed it If you are finished working install the side cove
46. cedure describes how to modify the current installation and install the SAS components Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Using the handle pull the fan tray from the chassis and set it aside See FIGURE 7 1 for details Remove the current SATA hard drive s from the server Remove and discard the cables currently connected to the HDD backplanes and motherboard connectors See FIGURE 6 3 Chapter 6 Replacing Storage Devices 6 17 Note If there is a card in the PCI E0 slot you should remove and relocate it as described in Section 5 4 Replacing PCI Cards on page 5 19 5 Connect the cables Note Connect the cables before inserting the SAS card in the PCI E0 slot a For the Sun Ultra 40 see FIGURE 6 11 and connect the following cables i Connect the large connector cable to the HDD backplane ii Using the SAS cable kit connect the SAS cables to the SAS card connectors before the SAS card is installed mConnect the cable labeled PHYO to card connector labeled PHY 0 mConnect the cable labeled PHY1 to card connector labeled PHY1 aConnect the cable labeled PHY2 to card connector labeled PHY 2 Connect the cable labeled PHY3 to card connector labeled PHY 3 b For the Sun Ultra 40 M2 see FIGURE 6 11 and connect the following cables i Connect the shorter RED cable fr
47. correct DIMMs eUltra 40 512 MB 1 GB 2 GB or 4 GB DDR 400 SDRAM modules with 3 05 cm max height eUltra 40 M2 1 GB 2 GB or 4 GB DDR2 667 SDRAM modules with 38 mm max height e Ensure that the memory is installed in the following order Note that the DIMM connectors on the motherboard are color coded blue and black eSingle CPU systems 0 1 black 2 3 blue Dual CPU systems 0 1 black 4 5 black 2 3 blue 6 7 blue If your system has a single CPU ensure that no DIMMs are installed in 4 5 or 6 7 e Ensure that the DIMMs in each pair are from the same manufacturer and are identical in size and architecture e Ensure that if the DIMMs are different sizes the largest goes in 0 1 See Section 5 2 1 DIMM Configuration Rules on page 5 5 for DIMM configuration rules Sun Ultra 40 Workstation Service Manual e June 2008 2 9 Ultra 40 and Ultra 40 M2 Workstation POST Codes The following table lists descriptions of system POST codes in the order in which they are generated These POST codes appear as two digit hexidecimal output unless specified otherwise either to the server s display or LED display on the motherboard During POST the BIOS outputs the error code to I O port 80h The workstation motherboard is equipped with a two segment LED display that displays the current value of port 80h If the BIOS detects a terminal error condition it issues a terminal error beep code attempts
48. d do not time out These tests are faster than the full tst but they are less thorough For example they do not run all the tests associated with a DIMM m noinput tst This script performs a non detailed test of most hardware components excluding those components that require user input keyboard mouse sound and video This test does not require user input It is normally the first test performed for hardware related problems m full tst This script performs a detailed and comprehensive test on all hardware components including those that require user input It includes external port tests and requires loopback connectors on COM ports parallel ports and USB ports You must interact with the test utility to progress through these interactive tests Tip Each of these scripts tests the operating status of your entire system To test specific disk drives independently of the rest of the system use the procedures in Section 3 3 1 Hard Disk Testing on page 3 6 Performing Immediate Burn In Testing Use Immediate Burn In Testing to run test scripts To perform immediate burn in testing From the Diagnostics main menu select Immediate Burn In Testing The screen displays a list of settings shown in TABLE 3 3 and a Burn In menu From the menu select Load Burn In Script A text box appears Type the name of the script you want to run m quick tst noinput tst or full tst m If you have created and saved yo
49. d with a heatsink which must be replaced with the CPU On single CPU systems a bridge plug is plugged in to the CPU1 socket Note System cooling might be affected by dust and contaminant build up It is recommended that systems be opened and checked approximately every six months or more often in dirty operating environments Check system heatsinks fans and air openings If necessary clean systems by brushing or blowing contaminants or carefully vacuuming contaminants from the system Removing a CPU from an Ultra 40 To remove a CPU from an Ultra 40 Open and position the chassis Refer to Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Unfasten the heatsink power cable from the motherboard connector labeled CPUO Fan or CPU1 Fan See FIGURE 5 21 Caution Heatsinks can get extremely hot To avoid personal injury allow sufficient time for them to cool before touching them Chapter 5 Replacing the Motherboard and Associated Components 5 39 3 Loosen the four Phillips screws fastening the heatsink to the motherboard The screws are captive and will not come away from the heatsink assembly 4 Disconnect the heatsink power cable from the CPUO Fan or CPU1 Fan connector on the motherboard 5 Lift the heatsink gently up exposing the CPU Place the heatsink upside down on a flat surface to prevent the thermal grease from contaminating other components FIGURE 5 21 Removing
50. de Beeps Description OC Set the initial POST values of the cache registers if not integrated into the chipset OE Set the initial POST values for registers in the integrated I O chip OF Enable the local bus IDE as primary or secondary depending on other drives detected 10 Initialize Power Management 11 General dispatcher for alternate register initialization Set initial POST values for other hardware devices defined in the register tables 12 Restore the contents of the CPU control word whenever the CPU is reset 13 Early reset of PCI devices required to disable bus master Assumes the presence of a stack and running from decompressed shadow memory 14 Verify that the 8742 keyboard controller is responding Send a self test command to the 8742 and wait for results Also read the switch inputs from the 8742 and write the keyboard controller command byte 16 1 2 2 3 Verify that the ROM BIOS checksums to zero 17 Initialize external cache before autosizing memory 18 Initialize all three of the 8254 timers Set the clock timer 0 to binary count mode 3 square wave mode and read write LSB then MSB Initialize the clock timer to zero Set the RAM refresh timer 1 to binary count mode 2 Rate Generator and read write LSB only Set the counter to 12H to generate the refresh at the proper rate Set sound timer 2 to binary count mode 3 and read write LSB then MSB 1A Initialize DMA command register with these settings 1 Memo
51. dentification 5 22 Removing the PCI Card Screws Ultra 40 Shown 5 26 Releasing the PCI Card Latches and Removing a PCI Card Ultra 40 Shown 5 27 Installing a PCI Card Filler Panel Ultra 40 Shown 5 28 Opening the PCI Card Retainer Ultra 40 Shown 5 30 Installing the PCI Card Ultra 40 Shown 5 32 Motherboard Connectors for Ultra 40 5 36 Motherboard Connectors for Ultra 40 M2 5 37 Motherboard Tray and Latch Ultra 40 Shown 5 38 Removing and Replacing the CPU and Heatsink 5 41 Releasing the Socket Lever 5 44 Removing and Replacing the CPU and Heatsink 5 45 Opening the Retainer Plate and Installing the CPU 5 46 Removing a Hard Drive Ultra 40 Shown 6 3 Installing a Hard Drive Ultra 40 Shown 6 4 Disconnecting the Cables From the Hard Drive Backplane for Ultra 40 6 6 Disconnecting the Cables From the Hard Drive Backplane for Ultra 40 M2 6 7 Master Slave Switch on HDD Backplane 6 9 Release the Latches 6 10 Swing The Panel Out 6 11 1 0 Module Assembly and Cables 6 14 Unsnapping the Cable Clamp 6 15 Unfastening the I O Power Cable Ties 6 16 Installing a SAS Card in the Sun Ultra 40 6 20 Installing a SAS Card in the Sun Ultra 40 M2 6 20 Example Adapter Properties Screen 6 21 Example Manage Array Screen 6 22 Removing the Fan Tray Ultra 40 Shown 7 2 Removing the Fan Tray Backplane Ultra 40 Shown 7 4 x Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 7 3 FIGURE 7 4 FIGURE 7 5 FIGURE 8 1 FIGURE
52. dle nose pliers tweezers or hemostat m Large jeweler s screwdriver m Flashlight Place ESD sensitive components such as the motherboard memory PCI cards and hard drives on an antistatic mat The following items can be used as an antistatic mat m Antistatic bag used to wrap a Sun replacement part m Sun ESD mat part number 250 1088 available through your Sun sales representative m Disposable ESD mat might be shipped with replacement parts or optional system components 4 3 Preparing the Workstation for Servicing To prepare the workstation for servicing Power off the workstation as described in Section 1 4 2 Powering Off the Workstation on page 1 12 See FIGURE 4 2 for the location of the power button Power off and disconnect the monitor keyboard mouse network connections and any peripherals Disconnect the power cord from the workstation See FIGURE 4 3 Press down the two latches on the side cover and lift the cover off the workstation See FIGURE 4 4 part 1 for Step 4 through Step 9 Using both hands place the workstation on its side See FIGURE 4 4 part 2 Pivot the workstation support leg underneath the workstation See FIGURE 4 4 part 2 Remove the access panel a Slide the lock block to the front of the system 4 4 Sun Ultra 40 Workstation Service Manual e June 2008 b Press and release the two latches and lift the access panel See FIGURE 4 4
53. ds If the above procedures do not work 1 Press the Power button to power off the system 2 Wait 20 to 30 seconds and power on the system See Section 1 4 Powering the Workstation On and Off on page 1 11 for more detailed information Check the following e Is the cable connected to the PCI Express video connector e Is the monitor power cord connected to the power outlet Does the wall outlet have power Test it by connecting another device e Is the video card seated correctly in its connector e Are the internal cables properly connected to the video card e Does the monitor work when connected to another system e If you have another monitor does it work when connected to the original system e Verify that the BIOS settings are correct Check the documentation packaged with the device to determine whether any device drivers must be installed e Ensure that the cables for the external device are firmly connected and that the pins in the cable and connector are not bent Power off the system reattach the external device and power on the system Chapter 2 Troubleshooting 2 5 2 6 TABLE 2 1 Troubleshooting Procedures Continued Problem Possible Solution Newly installed memory is not detected e Ensure that the memory is properly seated on the DIMM sockets Move the memory to the other DIMM socket to determine whether the socket is defective e Ensure that you are using the
54. e If any extended PCI cards interfere with your ability to access the power cords or connectors remove the cards as described in Section 5 4 Replacing PCI Cards on page 5 19 FIGURE 7 4 Removing the Power Supply Ultra 40 Shown 5 Turn the captive screw that secures the power supply to the chassis See FIGURE 7 4 6 Using the plastic handle push the power supply out of the back of the chassis 7 Guide the power cables out of the chassis as you push the power supply out the back of the chassis Place the power supply aside on an antistatic mat Proceed to Section 7 2 2 Installing the Power Supply on page 7 7 7 22 Installing the Power Supply To install the power supply 1 Open and position the chassis Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Remove the new power supply from its package Chapter 7 Replacing Chassis Components 7 7 3 Align the power supply IEC 320 connector power cord socket so that the socket is nearest the left rear of the chassis left rear when viewed from the back See FIGURE 7 5 FIGURE 7 5 Replacing the Power Supply Ultra 40 Shown 4 Guide the cables and push the power supply into the chassis opening until the back of the power supply aligns with the back of the chassis 5 Tighten the captive screw that secures the power supply to the chassis See FIGURE 7 5 6 Route the cables under the hard drive signal cabl
55. e and over the DVD signal cable Caution Take particular care to ensure that cables will not interfere with or get tangled in the fan tray 7 Connect the following cables to the motherboard P1 on the motherboard P2 on the motherboard I2C on the motherboard GEX2_pwr_in Ultra 40 or GFX2_pwr_out Ultra 40 M2 See FIGURE 7 3 a a a a 8 Connect the hard drive power cable at P3 7 8 Sun Ultra 40 Workstation Service Manual e June 2008 10 11 12 13 14 Connect the splitter on cable P4 to GFX2_pwr_in or GFX2_pwr_out on the motherboard If a second hard drive backplane is present connect P4 to it Ultra 40 M2 only optional See FIGURE 7 3 Inspect the power supply fasteners to verify that they are connected properly m The power supply push bar is seated m The power supply captive screw is tight Inspect the power supply cabling to verify that the cables are routed and connected properly P1 on the motherboard P2 on the motherboard DC on the motherboard GFX2_pwr_in _out on the motherboard P3 to the hard drive backplane P4 to the second hard drive if one is present Sun Ultra 40 M2 only optional Otherwise leave it unconnected If you removed any extended PCI cards to access the cables or connectors replace them Refer to Section 5 4 Replacing PCI Cards on page 5 19 Install the side cover and the access panel power on the system and verify the installation
56. e old SAS controller card you will need to re activate the existing array for use with the new SAS controller card Reboot the workstation When the BIOS loads during boot and you see the message about the LSI Configuration Utility press Ctrl C to start the LSI BIOS Configuration Utility At the Adapter List screen use the arrow keys to select the SAS adapter then press Enter The Adapter Properties screen dispays LSI Logic MPT setup Utility VX XX XX XX Adapter Properties SAS1068 Adapter PCI Slot PCI Address Bus Dev Func MPT Firmware Revisicn 00 03 23 00 IT SAS Address 500605B0 0000C580 Status Enabled Boot Order 1 Boot Support Enabled BIOS amp 08 RAID Properties SAS Topology Advanced Adapter Properties Esc Exit Menu F1 Shift 1 Help Enter Select Item Change Item FIGURE 6 13 Example Adapter Properties Screen Chapter 6 Replacing Storage Devices 6 21 6 22 11 Select the RAID Properties option The properties of the current volume are displayed 12 Select the Manage Array option and press Enter The Manage Array screen is displayed LSI Logic MPT Setup Utility VX XX XX XX Manage Array SAS1068 identifier LSILOGICLogical Volume 3000 IM size MB SEN Status optimal Manage Hot Spare Synchronize Array Activate Array Delete Array Esc Exit Menu F1 Shift 1 Help Enter Choose array type to create Esc Return to Adapter Properties FIGURE 6 14 Example Manage Arra
57. e a Specification Packet Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description 96 Reset segment register addressibility from 4GB to normal 64K by generating a Shutdown 8 97 Create pointer to Multi Processor table in Extended BDA 98 1 2 Search for option ROMs Rom scan the area from C800h for a length of BCP_ROM_Scan_Size or to E000h by default on every 2K boundry looking for add on cards that need initialization 99 Check support status for Self Monitoring Analysis Reporting Technology disk failure warning 9A Shadow miscellaneous ROMs if specified by Setup and CMOS is valid and the previous boot was OK 9C Set up Power Management Initiate power management state machine 9D Initialize Security Engine 9E Enable hardware interrupts 9F Check the total number of Fast Disks ATA and SCSI and update the bdaFdiskCount A0 Verify that the system clock is interrupting A2 Setup Numlock indicator Display a message if key switch is locked A4 Initialize typematic rate A8 Overwrite the Press F2 for Setup prompt with spaces erasing it from the screen AA Scan the key buffer to see if the F2 key was struck after keyboard interrupts were enabled If an F2 keystroke is found set a flag AC Enter SETUP If F2 was pressed go to SETUP Else if errors were found display Press F1 or F2 prompt if F2 is pressed go to setup else i
58. e et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionnier de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation grephique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON SC BA Adobe PostScript 2 Contents Preface xiii Introduction to the Sun Ultra 40 Workstation 1 1 1 1 1 2 1 3 1 4 Workstation Features 1 1 Operating System and Software 1 2 12 1 Preinstalled Operating System and Software 1 2 1 2 2 Supported Operating Sys
59. e onboard COM and LPT ports before testing for presence of external I O devices Run late device initialization routines Test and identify RS232 ports Configure Fixed Disk Controller Test and identify parallel ports Display any ESCD read errors and configure all PnP ISA devices Initialize onboard I O and BDA according to CMOS and presence of external devices Initialize motherboard configurable devices Initialize interrupt controller Enable non maskable interrupts Initialize Extended BIOS Data Area and initialize the mouse Setup interrupt vector and present bit in Equipment byte Initialize both of the floppy disks and display an error message if failure was detected Check both drives to establish the appropriate diskette types in the BIOS data area Count the number of ATA drives in the system and update the number in bdaFdiskcount Initialize hard disk controller If the CMOS ram is valid and intact and fixed disks are defined call the fixed disk init routine to intialize the fixed disk system and take over the appropriate interrupt vectors Configure the local bus IDE timing register based on the drives attached to it Jump to UserPatch2 Build the MPTABLE for multi processor boards 1 Check CMOS for CD ROM drive present 2 Activate the drive by checking for media present 3 Check sector 11h 17 for Boot Record Volume Descriptor 4 Check the boot catalog for validity 5 6 Pick a boot entry Creat
60. ed to the disk drive backplane and that the pins in the cable and connector are not bent 4 Replace the left side panel 5 Turn on the workstation 6 Verify disk appears in BIOS boot menu e Are you using the correct type of compact disc e Is the compact disc properly inserted in the drive e Is the compact disc clean and unscratched e Are the cables connected to the DVD drive e Verify that the mouse and keyboard cables are connected to the on board USB 2 0 connectors on the workstation e Verify that the workstation is powered on and that the front Power LED is illuminated The power indicator LED blinks only when all workstation components are in low power mode A tape drive might be connected to your workstation Because tape drives do not enter low power mode the power indicator LED does not blink Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 2 1 Troubleshooting Procedures Continued Problem Possible Solution Hung or frozen workstation No response from mouse or keyboard or any application There is no video display on the monitor screen External device is not working Try to access your system from a different workstation on the network 1 From a terminal window type ping hostname 2 If there is no response log in remotely from another system using telnet or rlogin and use the ping command again to access the system 3 Attempt to kill processes until the system respon
61. eral seconds the verify that the platform Power LED next to the Power button is lit The platform Power LED lights after the workstation begins the internal booting process FIGURE 1 1 Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 11 1 4 2 4 If you are powering on the workstation for the first time you might need to configure or install the operating system after the system has finished booting See Section 1 2 Operating System and Software on page 1 2 for more details If you need to change the system parameters in the BIOS press the F2 key during the POST process to access the BIOS Setup utility Caution Be careful when making changes to the system BIOS as some changes can cause your system to malfunction Powering Off the Workstation To power off the workstation Save your data and close any open applications Read all of the following power off options before powering off the workstation m Power off the workstation by using the operating system shutdown command or the menus In most cases this shuts down the operating system then turns off the power to the workstation m If the operating system shutdown procedure fails to power off the workstation or if it is not available press and release the Power button shown in m This initiates an orderly shutdown of the operating system and powers off the workstation Caution To avoid data loss use one of the first two optio
62. error message such as memory errors or hard disk errors on your workstation you will run one of the following selections from the Diagnostics main menu 3 1 3 2 m Use Immediate Burn In Test to run a test script Sun provides three diagnostic scripts designed to test a full range of system resources m Use Advanced Diagnostics Test to test a specific hardware component for example a CPU or a hard disk Other selections on the Diagnostics main menu display information about the system create disk partitions and display test results To access the PC Check diagnostics Insert the Sun Ultra 40 Workstation Tools and Drivers CD into your DVD drive and reboot the system The system boots to the Ultra 40 Workstation Tools and Drivers CD main menu Type 1 to run the Hardware Diagnostics Software The License Agreement appears Read the License Agreement and click Y to agree The system information loads and the Diagnostics main menu offers the following selections System Information Menu Advanced Diagnostics Tests Immediate Burn In Testing Deferred Burn In Testing Create Diagnostic Partition Show Results Summary Print Results Report About PC CHECK Exit to DOS Use the arrow keys on the keyboard to navigate through the diagnostics software the Enter key to select a menu item and the ESC key to exit a menu Navigation instructions appear at the bottom of each screen To test a specific hardware component se
63. ery shifts out of the battery socket See FIGURE 5 9 for Ultra 40 and FIGURE 5 10 for Ultra 40 M2 3 Remove the battery 5 16 Sun Ultra 40 Workstation Service Manual e June 2008 Battery clip FIGURE 5 9 Removing the Battery From the Motherboard Ultra 40 Chapter 5 Replacing the Motherboard and Associated Components 5 17 E Battery clip FIGURE 5 10 Removing the Battery From the Motherboard Ultra 40 M2 TABLE 5 3 lists the battery specifications TABLE 5 3 Battery Specifications Specification Value Voltage 3 VDC Type CR 2032 Note The workstation does not function without the battery DE Installing the Battery The battery fits directly into a socket on the motherboard There are no additional fasteners or cables To install the battery 5 18 Sun Ultra 40 Workstation Service Manual e June 2008 Identify the battery installation site as shown in FIGURE 5 9 Position the battery over the battery socket with the plus side up Press the battery down into the socket until the battery clicks into place Install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 5 4 5 4 1 Replacing PCI Cards This section describes the removal and installation of PCI cards in the workstation General PCI Guidelines The Ultra 40 motherboard supports six PCI connectors as listed in TABL
64. f F1 is pressed boot Else boot AE Clear ConfigFailedBit and InPostBit in CMOS Chapter 2 Troubleshooting 2 13 2 14 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description BO B1 B2 B4 1 B5 B6 B7 B9 BA BC BD BE BF CO C1 C2 C3 C4 C5 Check for errors If errors were found beep twice display F1 or F2 message if F2 keystroke go to SETUP if F1 keystroke go to BOOT2 Inform RomPilot about the end of POST Change status bits in CMOS and or the BIOS data area to reflect the fact that POST is complete One quick beep Turn off lt Esc gt and lt F2 gt key checking IF VGA adapter is present IF OEM screen is still up Note OEM screen is gone Fade out OEM screen Reset video clear screen reset cursor reload DAC ENDIF ENDIF If password on boot is enabled a call is made to Setup to check password If the user does not enter a valid password Setup does not return Initialize ACPI BIOS Clear all screen graphics before booting Initialize the SMBIOS header and sub structures Clear parity error latch Display Boot First menu if MultiBoot is installed If BCP option is enabled clear the screen before booting Check virus and backup reminders Display System Summary Try to boot with INT 19 Initialize the Post Error Manager Write PEM errors Display PEM errors Initialize system error handler PnPnd dual CMOS optional
65. guration Rules Sun Ultra 40 memory is installed as pairs of DDR400 PC3200 Registered ECC DIMMs Sun Ultra 40 M2 memory is installed as pairs of DDR2 667 DIMMs The DIMMs in a pair must be identical from the same manufacturer with the same type and number of memory devices the same amount of memory per device and the same memory speed All installed DIMMs must have the same memory speed m The minimum configuration is two 512 Mbyte DIMMs installed in slots 0 and 1 Connector slots 0 1 2 and 3 are for CPUO and 4 5 6 and 7 are for CPU1 However the second CPU does not require installed DIMMs The workstation will operate with only two DIMMs installed in CPUO even if it has two CPUs m DIMMs should be installed in the following order Caution The Ultra 40 and Ultra 40 M2 DIMMSs are numbered the same but located differently and this difference is critical On the Ultra 40 DIMM slots 0 1 and 4 5 are closest to their respective CPUs On the Ultra 40 M2 DIMM slots 0 1 and 4 5 are farthest from their respective CPUs See FIGURE 5 4 and FIGURE 5 5 respectively The slot color coding and provisioning rules are the same The DIMM connectors on the motherboard are color coded blue and black Single CPU systems 0 1 black 2 3 blue a Dual CPU systems 0 1 black Chapter 5 Replacing the Motherboard and Associated Components 5 5 5 6 4 5 black 2 3 blue 6 7 blue m A single CPU system cannot have DIMMs in
66. how Results Summary 3 17 Print Results Report 3 19 About PC Check 3 19 Exit to DOS 3 19 4 Preparing to Replace Components 4 1 4 1 Safety Information 4 1 iv Sun Ultra 40 Workstation Service Manual e June 2008 4 1 1 Safety Precautions 4 2 4 1 2 Safety Symbols 4 2 4 1 3 Electrostatic Discharge Safety 4 2 42 Required Tools 4 3 43 Preparing the Workstation for Servicing 4 4 44 Finding Your Replacement Procedures 4 9 Replacing the Motherboard and Associated Components 5 1 5 1 Motherboard Overview 5 2 5 2 Replacing the DIMMs 5 5 5 21 DIMM Configuration Rules 5 5 5 2 2 Removing the DIMMs 5 9 5 2 3 Installing the DIMMs 5 12 5 24 BIOS Memory Check 5 15 5 3 Replacing the Battery 5 16 5 3 1 Removing the Battery 5 16 5 3 2 Installing the Battery 5 18 5 4 Replacing PCI Cards 5 19 5 41 General PCI Guidelines 5 19 5 42 PCI Card Locations 5 20 5 4 3 Graphics Accelerators 5 22 5 44 Enabling SLI 5 23 5 45 Removing a PCI Card 5 25 5 4 6 Installing a PCI Card 5 28 5 5 Replacing the Motherboard Tray Assembly 5 33 5 5 1 Identifying the Motherboard Tray Assembly 5 34 5 5 2 Removing the Motherboard Tray Assembly 5 34 5 5 3 Installing the Motherboard Tray Assembly 5 39 5 6 Replacing a CPU and Heatsink Fan Assembly 5 40 Contents v 5 6 1 Removing a CPU from an Ultra 40 5 40 5 62 Replacing a CPU in an Ultra 40 5 42 5 6 3 Removing a CPU from an Ultra 40 M2 5 43 5 64 Replacing a CPU in an Ultra 40 M2 5 45 6 Replacing Storage Devices 6
67. in place Using a No 2 Phillips screwdriver replace the two screws that secure the backplane If you are replacing the fan tray backplane power cable connect one end of the cable to the motherboard FAN connector Connect the fan tray backplane cable to the fan tray backplane Replace the fan tray Refer to Section 7 1 3 Installing the Fan Tray on page 7 4 Chapter 7 Replacing Chassis Components 7 3 FIGURE 7 2 Removing the Fan Tray Backplane Ultra 40 Shown 7 1 3 Installing the Fan Tray 7 4 To install the fan tray 1 If you have not already done this power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Align the fan tray in the chassis slot so that the connector is closest to the top of the chassis and the air ducts point toward the motherboard See FIGURE 7 2 Sun Ultra 40 Workstation Service Manual e June 2008 3 Slide the fan tray into place Ensure that it does not pinch or tangle any wires or cables 4 If you are finished working install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 dea 7264 gt gt Removing and Replacing the Power Supply This section describes the removal and installation of the power supply TABLE 7 1 lists the power supply specification
68. installation procedure on any Sun Ultra 40 Workstation Chapter 5 describes the removal and installation procedures for the Sun Ultra 40 Workstation motherboard and associated components Chapter 6 provides the removal and installation procedures for the Sun Ultra 40 Workstation storage devices xiii Chapter 7 provides the removal and installation procedures for the Sun Ultra 40 Workstation chassis components Chapter 8 describes how to finish the installation of internal workstation replaceable components close the system and prepare it for operation Appendix provides specifications for the Sun Ultra 40 Workstation and Ultra 40 M2 Workstation Using UNIX Commands This document might not contain information about basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following sources for this information m Solaris 10 System Administration Guide m Online documentation for the Solaris Operating System is available at http docs sun com m Ultra 40 M2 Workstation Installation Guide part number 820 0121 xiv Sun Ultra 40 Workstation Service Manual e June 2008 Shell Prompts Shell Prompt C shell machine name C shell superuser machine name Bourne shell and Korn shell Bourne shell and Korn shell superuser Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands file
69. ion on page 8 1 FIGURE 6 11 Installing a SAS Card in the Sun Ultra 40 Chapter 6 Replacing Storage Devices 6 19 FIGURE 6 12 Installing a SAS Card in the Sun Ultra 40 M2 6 5 Replacing the Optional SAS Card If you ve upgraded the workstation to SAS drives and later need to replace the SAS controller card SG PCIE8SAS Z LSI based do the following 1 Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Using the handle pull the fan tray from the chassis and set it aside See FIGURE 7 1 for details 6 20 Sun Ultra 40 Workstation Service Manual e June 2008 10 Disconnect the SAS cables from the SAS controller card to be replaced See FIGURE 6 12 for details Remove the SAS controller card from the system PCI E0 slot and install the new one in the same PCI E0 slot Reconnect the SAS cables to the new SAS controller card See FIGURE 6 12 for details Re install the side cover the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Boot the workstation with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Workstation on page 8 1 If the workstation s SAS drives were previously configured in a RAID using th
70. k utility It removes all partitions except the diagnostic partition If you do this you should not have to create a diagnostic partition m Use the following procedure which removes all partitions including the diagnostic partition If you do this you will need to create a diagnostic partition as described in Section 3 5 2 Adding a Diagnostic Partition to the First Bootable Disk on page 3 12 To remove existing partitions from a hard disk Insert the Tools and Drivers CD into the DVD tray Reboot the workstation From the Tools and Drivers CD main menu type 4 to exit to DOS Type fdisk at the command prompt and press the Enter key Type 4 to select an alternate fixed disk The second hard disk as seen from fdisk is the first bootable disk of the system The first hard disk as seen from fdisk is the bootable Tools and Drivers CD Caution When performing the following procedures be careful not to delete any disk partition that contains data that you want to keep Removing hard disk partitions destroys all data on the removed partition Chapter 3 Performing Diagnostic Tests 3 11 10 2 Type 1 or 2 depending on what type of partition you want to delete Disks can include two types of partitions DOS and non DOS If the disk only contains DOS partitions then 1 DOS a If the disk contains both DOS and non DOS partitions then 1 DOS and 2 non DOS If the disk only contains non DOS partitio
71. lect Advanced Diagnostics Test See Section 3 3 Advanced Diagnostics on page 3 4 for details To run a test script select Immediate Burn In Testing Sun provides three scripts that include a full test of all possible devices full tst a quick test of devices quick tst and a test that requires no user interaction noinput tst See Section 3 4 1 Performing Immediate Burn In Testing on page 3 8 for details To create your own test script select Deferred Burn In Testing See Section 3 4 2 Performing Deferred Burn In Testing on page 3 9 for details The following sections in this chapter describe the menu items and tests in detail Sun Ultra 40 Workstation Service Manual e June 2008 37 System Information Menu Clicking System Information in the Diagnostics main menu causes the System Information menu to appear Select items in this menu to see detailed information TABLE 3 1 describes the selections in the System Information menu TABLE 3 1 System Information Menu Options Option System Information Menu Hardware ID Image Menu System Management Info PCI Bus Info IDE Bus Info PCMCIA CardBus Info Interrupt Vectors IRQ Information Device Drivers APM Information I O Port Browser Memory Browser Sector Browser Description Includes basic information about your system motherboard BIOS processor memory cache drives video modem network buses and ports E
72. les you to set up startup options for diagnostics testing 3 3 Advanced Diagnostics Advanced diagnostics are used to test an individual device on the system Most of the selections on this menu display information about the corresponding device s then offer a menu of testing options For example to test CPU 0 you can select Advanced Diagnostics gt Processor gt CPUO Note If you do not know which device to test see Section 3 4 Burn In Testing on page 3 7 TABLE 3 2 gives the name and a brief description of the selections in the Advanced Diagnostics Tests Menu TABLE 3 2 Advanced Diagnostics Test Menu Options Option Description Processor Displays information about the processor s and includes a Processor Tests menu Memory Displays information about the memory and includes tests for the different types of system memory Motherboard Displays information about the motherboard and includes a Motherboard Tests menu Floppy Disks Not relevant to the Sun Ultra 40 Workstation 3 4 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 3 2 Advanced Diagnostics Test Menu Options Continued Option Description Hard Disks Displays information about the hard disk and includes a Hard Disk Tests menu Refer to Section 3 3 1 Hard Disk Testing on page 3 6 for detailed information about scripts and about testing hard disks CD ROM DVD Displays a CD ROM DVD menu to test DVD devices
73. mponents 3 1 mouse 3 18 multimedia components 3 18 processor 3 18 USB 3 18 video 3 18 tools required 4 3 troubleshooting 2 1 external visual inspection 2 1 internal visual inspection 2 2 U USB connector problems with 2 4 connectors 1 7 devices diagnosing 3 5 ports 1 6 tests against 3 18 utilities 1 4 V video devices testing 3 6 video memory See memory video tests against 3 18 visual inspection 2 2 W Windows XP accessing diagnostic partition with 3 17 Windows XP operating system 1 3 1 4 Windows XP accessing diagnostic partition with 3 17 Wipedisk utility 1 4 3 11 workstation features 1 1 1 2 powering on off 1 11 1 12 troubleshooting 2 1 X XpReburn utility 1 4 Index 5 Index 6 Sun Ultra 40 Workstation Service Manual e June 2008
74. n page 4 4 and Section 8 1 Reassembling the Workstation on page 8 1 4 10 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 4 2 Ultra 40 M2 Component Replacement Procedures Continued Item Number Component Procedure Access panel Section 4 3 Preparing the Workstation for Servicing on page 4 4 and Section 8 1 Reassembling the Workstation on page 8 1 1 Fan module Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 DIMMs memory Section 5 2 Replacing the DIMMs on page 5 5 3 Battery Section 5 3 Replacing the Battery on page 5 16 4 PCI cards Section 5 4 Replacing PCI Cards on page 5 19 5 Motherboard tray Section 5 5 Replacing the Motherboard Tray Assembly on assembly page 5 33 6 Hard drive s Section 6 1 Replacing a Hard Drive on page 6 2 7 1 0 module DVD dual Section 6 3 Replacing the DVD Dual Drive and I O drive and associated Module on page 6 12 cables 8 Power supply Section 7 2 Removing and Replacing the Power Supply on page 7 5 9 Hard drive backplane Section 6 2 Replacing the Hard Drive Backplane and and cables filler panel Signal Cable on page 6 5 is absent when second backplane is present The following components are not field replaceable units side cover and access panel Note You do not need to remove the fan tray if you are replacing any of the following components DIMMs battery PCI cards or hard drives
75. n Chapter 3 Note Keep notes describing any problems and attempted solutions in case you need to call Sun technical support TABLE 2 1 Troubleshooting Procedures Problem Possible Solution Workstation does not power on when the front panel Power button is pressed Workstation powers on but but a POST code is displayed Workstation powers on but the monitor does not CD or DVD does not eject when the Eject button is pressed e Is the Power button LED illuminated on the front of the system Ensure that the power cord is connected to the system and to a grounded power receptacle Does the wall outlet have power Test it by connecting another device Does the system beep when the system is powered on If not ensure that the keyboard is plugged in e Try another keyboard that you know is functional Does the system beep when you connect the keyboard and power on the system e Does the monitor sync within five minutes after the power on The green LED on the monitor stops flashing and remains illuminated e Is the monitor connected to the on board video connector or PCI Express video connector e Refer to the list of post codes in Section 2 3 Ultra 40 and Ultra 40 M2 Workstation POST Codes on page 2 7 e Is the Power button for the monitor turned on e Is the monitor power cord connected to a wall outlet e Does the wall outlet have power Test it by connecting another device e Is the
76. nables you to create an XML or txt document showing your system s hardware ID Provides information about the BIOS type system motherboard enclosure processors memory modules cache slots system event log memory array memory devices memory device mapped addresses and System boot Includes details about specific devices from pci config space within the system similar to the System Management Information section Displays information about the IDE bus Not relevant to the Sun Ultra 40 Workstation Displays a list of interrupt vectors Shows hardware interrupt assignments Shows device drivers loaded under Open DOS Enables you to test and configure the Advanced Power Management APM capabilities of the system You can choose to change the power state view the power status indicate CPU usage get a power management event or change the interface mode Shows the I O port assignment for the hardware devices on the system Enables you to view the mapped memory for the entire system Reads sector information from the hard disks and DVD disks sector by sector Chapter 3 Performing Diagnostic Tests 3 3 TABLE 3 1 System Information Menu Options Continued Option Description CPU Frequency Monitor Tests the processor speed CMOS RAM Utilities Shows the CMOS settings of the system SCSI Utilities Not applicable for the Sun Ultra 40 Workstation Text File Editor Opens a file editor Start Up Options Enab
77. new hard drive backplane and the hard drive signal cable from the packaging Verify that the master slave switch is in the correct position See FIGURE 6 5 a Flip the backplane over b Verify that the switch is in the correct position and correct it if it is not a For HDDO through HDD3 select the Master position a For HDD4 through HDD7 select the Slave position Note This switch might not be present on Sun Ultra 40 systems 6 8 Sun Ultra 40 Workstation Service Manual e June 2008 HDD4 HDD7 Ultra 40 M2 only Master Slave HDD0 HDD3 Master Slave FIGURE 6 5 Master Slave Switch on HDD Backplane 3 If you are adding a second backplane to an Ultra 40 M2 remove the filler panel If not proceed to Step 4 a Release the two latches by pressing them towards the front of the system See FIGURE 6 6 b Swing the filler panel out 1 then lift it away 2 See FIGURE 6 7 Chapter 6 Replacing Storage Devices 6 9 FIGURE 6 6 Release the Latches 6 10 Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 6 7 Swing The Panel Out Place the new hard drive backplane in the chassis so that the studs protrude through the fat end of the slots Slide the backplane toward the motherboard so that the studs hold the backplane securely in place Using a No 2 Phillips screwdriver replace the two screws that secure the hard drive backplane To reconnect the ha
78. nfiguration and environment perform the following steps to troubleshoot your workstation Inspect your system as described in Section 2 1 Visual Inspection on page 2 1 Use the procedures in Section 2 2 Troubleshooting Procedures on page 2 3 If you receive a POST code look for its description in Section 2 3 Ultra 40 and Ultra 40 M2 Workstation POST Codes on page 2 7 in order to isolate the problem Execute diagnostics tests as described in Chapter 3 If these actions do not resolve the problem contact Sun technical support Support numbers and web sites are listed in Section 2 4 Technical Assistance on page 2 16 2 1 Visual Inspection Improperly set controls and loose or improperly connected cables often cause problems with hardware components When investigating a system problem first verify that all the external switches controls and cable connections are set correctly or connected securely See Section 2 1 1 Performing an External Visual Inspection on page 2 2 2 1 2 1 1 2 1 2 If this does not resolve the problem visually inspect the system s interior hardware for problems such as loose cards cable connectors or mounting screws See Section 2 1 2 Performing an Internal Visual Inspection on page 2 2 Performing an External Visual Inspection To perform an external visual inspection Turn off the system and any attached peripherals if applicable
79. ns then 1 non DOS Type the number of the partition you want to delete Type Y to erase the data and the partition Repeat Step 6 through Step 8 until all partitions have been removed Press the Esc key to exit then press any key to reboot the workstation Adding a Diagnostic Partition to the First Bootable Disk Use this procedure to install a diagnostic partition on a disk that has no partitions on it PC Check can access only the first or second hard disk on the system from the boot loader It automatically installs the diagnostic partition on the first bootable disk To add the diagnostic partition to the first bootable disk Insert the Tools and Drivers CD into the DVD tray Reboot the workstation At the Tools and Drivers CD main menu type 1 to run Hardware Diagnostics From the main menu choose Create Diagnostic Partition m If the first bootable disk is clear of partitions the Sun Microsystems Partitioning Utility window appears It states Your primary hard disk is not partitioned Would you like to partition it now m Select Yes and press Enter A window appears stating Partitioning complete Your machine will now be restarted m If the first bootable disk is not clear of partitions a window appears stating that the software is unable to create a hardware diagnostic partition because there are already partitions on the disk If this happens go to Section 3 5 1 Removing Existing Partitions
80. ns whenever possible m If the first two options fail to shut down the workstation press and hold the Power button for approximately four seconds This action shuts down the power to the workstation but does not initiate an orderly shutdown of the system This method might result in data loss If the preceeding options fail to power off the workstation see Chapter 2 for more options Caution After powering off the workstation wait at least four seconds before powering on the workstation again 1 12 Sun Ultra 40 Workstation Service Manual e June 2008 1 4 3 Power Interruptions If the power to the system is interrupted for fewer than 10 seconds do the following to ensure that the standby power is completely shut off 1 Unplug the AC power cord from the workstation 2 Wait 10 or more seconds 3 Plug the AC power cord into the workstation 4 Power on the workstation Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 13 1 14 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 2 Troubleshooting Before troubleshooting your specific workstation problem collect the following information What events occurred prior to the failure Was any hardware or software modified or installed Was the workstation recently installed or moved How long has the workstation exhibited symptoms What is the duration or frequency of the problem After you have assessed the problem and noted your current co
81. nstall one of the following supported operating systems Sun Ultra 40 Red Hat Enterprise Linux RHEL 4 32 bit 64 bit Update 2 RHEL 3 32 bit 64 bit Update 6 SUSE Linux Enterprise SLES 32 bit 64 bit SP3 Pre installed Solaris 10 x86 Update 1 Windows XP 32 bit SP2 Windows XP 64 bit Sun Ultra 40 M2 Red Hat Enterprise Linux RHEL 4 32 bit 64 bit Update 4 RHEL 3 32 bit 64 bit Update 8 SUSE Linux Enterprise Desktop SLED 64 bit Pre installed Solaris 10 x86 Update 2 Windows XP 32 bit SP2 Windows XP 64 bit Instructions for installing these operating systems are available in the media sets that are packaged with the operating system software Note the following before installing a Linux or Windows XP operating system m If you are installing a Linux operating system you will need to set the BIOS Installed O S option For more information see the Ultra 40 Workstation Operating System Installation Guide m If you are installing Windows XP and you plan to configure RAID on your workstation you will need to install the RAID drivers in conjunction with Windows XP For more information see the Ultra 40 Workstation Operating System Installation Guide m The default setting in BIOS is Others If you are installing Windows you will have to change it If you want to run Red Hat Enterprise Linux WS or SUSE Linux Enterprise System on the Sun Ultra 40 Workstation you can order it from the from http wwws sun com software lin
82. nt Modem F4 1 Output one beep F5 Boot to Mini DOS F6 Clear Huge segment F7 Boot to Full DOS 2 4 Technical Assistance If the troubleshooting procedures in this chapter fail to solve your problem you can receive additional technical support at the Sun web sites and telephone numbers listed in the Preface TABLE P 1 2 16 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 3 Performing Diagnostic Tests This chapter describes how to resolve problems using the diagnostic tests provided on the Sun Ultra 40 Workstation Tools and Drivers CD for your system and to interpret system POST BIOS error codes This chapter contains the following sections Section 3 1 PC Check Diagnostics Overview on page 3 1 Section 3 2 System Information Menu on page 3 3 Section 3 3 Advanced Diagnostics on page 3 4 Section 3 4 Burn In Testing on page 3 7 Section 3 5 Diagnostic Partition on page 3 10 Section 3 7 Show Results Summary on page 3 17 Section 3 8 Print Results Report on page 3 19 Section 3 9 About PC Check on page 3 19 Section 3 10 Exit to DOS on page 3 19 3 1 PC Check Diagnostics Overview The Ultra 40 PC Check diagnostics can test and detect problems on all motherboard components drives ports and slots This program can be accessed and executed only from the Sun Ultra 40 Workstation Tools and Drivers CD Normally if you encounter any hardware related
83. ntainer until you are ready to install it Handle DIMMs only by the edges Do not touch DIMM components or metal parts 5 12 Sun Ultra 40 Workstation Service Manual e June 2008 To install DIMMs Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Remove the new DIMM from its antistatic container Review the recommended DIMM installation and configurations before installing the DIMM See FIGURE 5 4 for Ultra 40 and FIGURE 5 5 for Ultra 40 M2 and refer to Section 5 2 Replacing the DIMMs on page 5 5 Caution If you replace a single DIMM the replaced DIMM must be identical to the one that you removed Align the DIMM notch to the DIMM connector key See FIGURE 5 8 Chapter 5 Replacing the Motherboard and Associated Components 5 13 5 14 FIGURE 5 8 Aligning and Securing the DIMM to the DIMM Connector Slot 5 Using both thumbs press the DIMM straight down into the DIMM connector slot until both ejector levers close locking the DIMM in the DIMM connector slot See FIGURE 5 8 Note The DIMMs must be inserted evenly straight down into the DIMM connector slot until the ejector levers lock into place The DIMM is seated when you hear a click and the ejector levers are in the vertical position 6 Repeat Step 4 through Step 5 until all DIMMs are installed 7 Verify that the D
84. nterface material from the heatsink using the alcohol wipe supplied with the motherboard b Use the syringe that is supplied with the motherboard to apply approximately 0 5 ml of thermal grease to the center of the top of the CPU Empty the entire syringe onto the chip c Using the wrapper of the alcohol wipe or a finger inserted into a clean plastic bag spread out the thermal grease to a thin uniform thickness over the CPU Caution Do not use an unprotected finger to spread the thermal grease as the oils present will degrade the performance Chapter 5 Replacing the Motherboard and Associated Components 5 41 10 11 12 13 14 5 6 3 A 5 42 Inspect the heatsink for dust and lint and clean it if necessary Place the heatsink over the CPU so that the captive screws align with the receptacles Ensure that the Air Flow symbol on top of the heatsink points toward the workstation back panel See FIGURE 5 21 Tighten the Phillips screws until the heatsink is firmly in place Connect the heatsink power cable to the motherboard connector labeled CPUO fan or CPU1 Fan Inspect the CPU and motherboard to ensure that all connectors are properly connected Verify that you have not left any tools loose screws or loose components inside the system Replace the fan tray if you removed it If you are finished working install the side cover and the access panel power on the system and verify the in
85. om the lower backplane to the card connector labeled Port 0 3 ii Connect the longer ORANGE cable from the upper backplane to the card connector labeled Port 4 7 If no upper backplane is present leave this cable to dangle i If you ordered an external LED cable connect it from the PCI card to the connector to the right of the battery 6 Locate the PCI E0 card slot The SAS card is restricted to slot PCI E0 This restriction is for cable routing purposes only and will not interfere with high end graphics cards that would use the upper slots See FIGURE 5 11 and FIGURE 5 12 for PCI card locations 7 Use the No 2 Phillips screwdriver to remove the chassis filler panel from the PCI card slot See FIGURE 5 13 Place the screw aside in a container 8 Insert the SAS card into the PCI card slot To keep the cable out of the air stream you should route the cable between the power supply and PCI E0 slot 6 18 Sun Ultra 40 Workstation Service Manual e June 2008 9 Reinstall fan module 10 Replace the system cover 11 Install the SAS hard drives 12 If you are finished working install the side cover the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Tip Boot the workstation with the r option so that the Solaris operating system can reconfigure itself for the new component See Section 8 1 Reassembling the Workstat
86. ork I O PCI I O Other I O 1000W PSU Two on board 10 100 1000BASE T Gigabit Ethernet controllers e Two PCI Express x16 graphics slots e Same e Two PCI Express x4 expansion slots e Two PCI Express x8 expansion slots Two PCI 33 MHz 32 bit slots mechanically x16 e One PCI 33 MHz 32 bit slot e Eight USB 2 0 connectors two on the front and six on the back of the workstation e Two IEEE 1394a FireWire connectors on the front panel e Line in line out jacks on the back panel e Microphone in jack on the front panel e Headphone out on the front panel e SPDIF 1 2 1 2 1 Operating System and Software The following sections describe the preinstalled and supported software for the Sun Ultra 40 Workstation Preinstalled Operating System and Software Solaris 10 Operating System Sun Studio 10 Sun Java Studio Creator and Sun Java Studio Enterprise software are preinstalled on your system For information about configuring the preinstalled Solaris 10 OS and other software for the Sun Ultra 40 Workstation refer to the Ultra 40 Workstation Operating System Installation Part Number 819 7577 For detailed information about the Solaris 10 OS and other software see the Sun software documentation site at http docs sun com 1 2 Sun Ultra 40 Workstation Service Manual e June 2008 1 2 2 Supported Operating Systems The Solaris 10 Operating System is preinstalled on your workstation You can also i
87. other software documents here This is also an alternative web site for some documents This web site has full search capabilities http http www sun com documentation docs sun com documentation Warranty and Contract Support contacts Links to other service tools Discussion and troubleshooting forums http http www sun com service online supportforum sun com Support diagnostic tools and alerts for all Sun products Sun Ultra 40 Workstation Service Manual e June 2008 http www sun com bigadmin TABLEP 1 Additional Support Resources Continued Ultra 40 Support Resources URL or Telephone Number Links to software patches that are http www sunsolve sun com handbook_pub downloadable from SunSolve online Lists some system specifications troubleshooting and maintenance information and other tools Lists warranties for every Sun http www sun com service support warran product ty Sun Service Support phone 1 800 872 4786 1 800 USA 4Sun select Option 1 number This web site lists international http www sun com service contacting sol telephone numbers for Sun Service ution html Support Note Access to some Sun proprietary information is restricted to authorized Sun personnel Some low level hardware and software failures require troubleshooting techniques that are beyond the scope of this document and are best resolved by those persons with e
88. owing command cd mountpoint drivers linux linux_version Where mountpoint is the CD mountpoint and linux_version is the version of Linux that you have installed For example cd mnt cdrom drivers linux red_hat 8 Type the following to mount the diagnostic partition install sh 9 Press Enter The following lines appear if the diagnostic partition is mounted successfully Mounting Diagnostic Partition Installation Successful 10 Type the following command ls diagpart The system displays a list of diagnostic log files 3 16 Sun Ultra 40 Workstation Service Manual e June 2008 3 6 4 1 3 4 6 Accessing the Diagnostic Partition Under Windows XP The Windows XP operating system does not allow the mounting of a diagnostic partition There is no way to view or gain access to the diagnostic partition if you are running Windows XP on a Sun Ultra 40 Workstation The only way to retrieve the contents log files on the diagnostic partition is to attach a USB diskette drive to the workstation and complete the following procedure To retrieve the log files on the diagnostic partition Connect the USB diskette drive to any USB port on the workstation Insert the Tools and Drivers CD into the DVD tray Reboot the workstation At the Tools and Drivers CD main menu type 3 to exit to DOS Type the following at the DOS command prompt C gt d tgld
89. ows XP Right click on the desktop or click on the NVIDIA setting icon located on the taskbar and select nvidia display gt select your monitor Select SLI Multi GPU and select the enable SLI multi GPU checkbox A message will appear stating that SLI is enabled and that a reboot is required Reboot the workstation Enabling SLI for Linux To enable SLI for Linux operating systems Log in to the workstation as root superuser Run the command nvidia xconfig sli on This will modify the X configuration file automatically Reboot the workstation Refer to the readme for more information on configuring the different operation modes The readme files are located at Sun Ultra 40 Workstation Service Manual e June 2008 9 4 5 m On the hard drive after the display drivers are installed usr share doc NVIDIA_GLX 1 0 readme txt or m On the Tools and Drivers CD at drivers linux OS display readme txt Where OS is red_hat or suse Removing a PCI Card To remove a PCI card Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 If there is an auxiliary PCI card power cable disconnect it from the PCI card Using a No 2 Phillips screwdriver remove the screw that secures the PCI card retainer to the chassis rear panel See FIGURE 5 13 Place the screw aside in a container
90. part 4 8 Attach the antistatic wrist strap Wrap the adhesive portion around your wrist Attach the copper end to the rear vent of the chassis Ensure that the location does not interfere with your service procedure See FIGURE 4 4 part 5 9 If your procedure requires it lift the fan module up and out Grasp it by the handle and slide it straight up See FIGURE 4 4 part 5 10 Find the removal or replacement procedure you need See TABLE 4 1 Power button FIGURE 4 2 Power Button Location Ultra 40 Shown Chapter 4 Preparing to Replace Components 4 5 FIGURE 4 3 Disconnecting the Workstation Cables Ultra 40 Shown 4 6 Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 4 4 Removing Side Cover Access Panel and Fan Module Ultra 40 Shown Chapter 4 Preparing to Replace Components 4 7 4 4 4 8 Finding Your Replacement Procedures Use the following figures and tables to identify the component that you need to replace and locate the corresponding procedures m Ultra 40 See FIGURE 4 5 and refer to TABLE 4 1 m Ultra 40 M2 See FIGURE 4 6 and refer to TABLE 4 2 FIGURE 4 5 Ultra 40 Major Workstation Components Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 4 1 Ultra 40 Component Replacement Procedures Item Number Component Procedure Side cover Section 4 3 Preparing the Workstation for Servicing on page 4 4 and Section 8 1 Reassembling
91. quipment specified in the CMOS matches the hardware currently installed If the monitor type is set to 00 then a video ROM must exist If the monitor type is 1 or 2 set the video switch to CGA If monitor type 3 set the video switch to mono Also specify in the equipment byte that disk drives are installed Set appropriate status bits in CMOS or the BDA if configuration errors are found 49 Perform these tasks Size the PCI bus topology and set bridge bus numbers Set the system max bus number Write a 0 to the command register of every PCI device Write a 1 to the status register of every PCI device 1 2 3 4 Write a 0 to all 6 base registers in every PCI device 5 6 Find all IOPs and initialize them 4A Initialize all video adapters in system 4B Initialize QuietBoot if it is installed Enable both keyboard and timer interrupts IRQ0 and IRQ1 If your POST tasks require interrupts off preserve them with a PUSHF and CLI at the beginning and a POPF at the end If you change the PIC preserve the existing bits 4C Shadow video BIOS ROM if specified by Setup and CMOS is valid and the previous boot was OK 4E Display copyright notice 4F Initialize MultiBoot Allocate memory for old and new MultiBoot history tables 50 Display CPU type and speed 51 Checksum CMOS and initialize each EISA slot with data from the initialization data block 52 Verify keyboard reset 54 Initialize keystroke clicker if enabled in Setup
92. r and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 5 46 Sun Ultra 40 Workstation Service Manual e June 2008 Chapter 5 Replacing the Motherboard and Associated Components 5 47 5 48 Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 6 Replacing Storage Devices This chapter provides removal and installation procedures for storage devices The procedures described in this chapter are written for workstation service providers and system administrators This chapter contains the following sections m Section 6 1 Replacing a Hard Drive on page 6 2 m Section 6 2 Replacing the Hard Drive Backplane and Signal Cable on page 6 5 m Section 6 3 Replacing the DVD Dual Drive and I O Module on page 6 12 m Section 6 4 Installing SAS Card Cables and Hard Drives on page 6 17 m Section 6 5 Replacing the Optional SAS Card on page 6 20 Caution To prevent equipment damage review the safety information in Chapter 4 before you perform any replacement procedure Additional cautions warnings and instructions are provided in the Ultra 40 Workstation Safety and Compliance Guide part number 820 0122 The document is available at http www sun com documentation Caution When servicing or removing workstation components attach an antistatic strap to your wrist and then to a metal area on the chassis
93. rd drive signal cable m If you are replacing the hard drive signal cable connect one end to the connector on the hard drive backplane and the other end to the SATAO connector on the motherboard Route the cable under the hard drive power cable in such a way that it will not interfere with the fan tray Chapter 6 Replacing Storage Devices 6 11 10 11 m If you are not replacing the hard drive signal cable connect the existing cable to the connector of the hard drive backplane For the Ultra 40 it is connector J4 For the Ultra 40 M2 a HDDO through HDD3 J22 a HDD4 through HDD7 J11 Note For HDD0 through HDD3 it is connector J22 For HDD4 through HDD7 it is connector J11 Reconnect the power cable to the corresponding hard drive backplane See FIGURE 6 3 or FIGURE 6 4 a For HDDO through HDD3 connect P3 a For HDD4 through HDD7 connect P4 Note P4 has a splitter one part goes to the hard drive backplane and the other part goes to the motherboard The part that goes to the motherboard should have remained connected Inspect the cabling to verify that the signal and power cables are both secure at the backplane and that the signal cable is secure at the motherboard Replace any hard drives See FIGURE 6 2 and refer to Section 6 1 2 Installing a Hard Drive on page 6 3 Install the side cover and the access panel power on the system and verify the installation Refer to Sec
94. re located in the holes Improper alignment might damage the motherboard Turn the tray assembly latch 90 degrees clockwise to secure the motherboard Ensure that the motherboard connector panel aligns with the chassis rear panel Connect the cables to the corresponding motherboard connectors See TABLE 5 7 and FIGURE 5 18 Install the PCI cards Refer to Section 5 2 Replacing the DIMMs on page 5 5 Inspect the motherboard to verify the following m All cable connections are tight and cable clips are secured m All cables are routed correctly where they will not interfere with other equipment Caution Take particular care to ensure that cables will not interfere with or get tangled in the fan tray m DIMMs are installed properly m PCI cards are seated and secured properly m If you have a graphics accelerator with a power cable ensure that the power cable is connected to the motherboard 5 38 Sun Ultra 40 Workstation Service Manual e June 2008 10 Install the side cover and the access panel power on the system and verify the installation Refer to Section 8 1 Reassembling the Workstation on page 8 1 5 6 5 6 1 Replacing a CPU and Heatsink Fan Assembly This section describes how to remove and replace the CPU and heatink fan assembly on a Sun Ultra 40 Workstation Note The CPU should be replaced only by trained field service technicians Each CPU is associate
95. rge Safety Certain devices such as such as the motherboard PCI cards and hard drives are sensitive to electrostatic discharge ESD They require special handling 4 2 Sun Ultra 40 Workstation Service Manual e June 2008 Caution The boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy components Do not touch the components along their connector edges Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies boards or DIMMs When servicing or removing workstation components attach an antistatic strap to your wrist and then to a metal area on the chassis Then disconnect the power cord from the workstation and the wall receptacle Following this caution equalizes all electrical potentials with the workstation 4 2 Required Tools The Sun Ultra 40 Workstation was designed to be serviced with the following tools No 2 Phillips screwdriver Antistatic wrist strap Antistatic mat Container for screws See FIGURE 4 1 Small container Antistatic mat not provided Antistatic wrist strap provided No 2 Phillips screwdriver FIGURE 4 1 Required Tools Chapter 4 Preparing to Replace Components 4 3 Though not required for component replacement the following tools have proven helpful in certain situations m Nee
96. rks or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees viho implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystem
97. rkstation on page 8 1 5 5 A Replacing the Motherboard Tray Assembly This section describes the removal and installation of the motherboard tray assembly Caution This procedure is intended for Sun authorized service providers only 5 32 Sun Ultra 40 Workstation Service Manual e June 2008 5 5 1 9 9 2 Identifying the Motherboard Tray Assembly The motherboard tray assembly is a single replaceable unit consisting of the motherboard and CPUs See FIGURE 5 20 CPUs are also available separately See Section 5 3 Replacing the Battery on page 5 16 FIGURE 5 18 shows the connectors and slots on the motherboard Note Do not unscrew the motherboard from the tray assembly Removing the Motherboard Tray Assembly To remove the motherboard tray assembly Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Disconnect all external cables from the back panel If necessary remove the PCI cards Refer to Section 5 4 5 Removing a PCI Card on page 5 25 Place these components onto an antistatic mat Chapter 5 Replacing the Motherboard and Associated Components 5 33 5 34 4 Disconnect the following power and signal cables from the corresponding motherboard connectors and set them out of the way of the motherboard TABLE 5 7 lists the connectors See FIGURE 5 18 for
98. rkstation and the power source Power on any connected peripherals or monitors Note The monitor must be powered on before the workstation so that the monitor can communicate with the graphics accelerator when the workstation powers on Power on the system by pressing the Power button on the front panel See FIGURE 8 3 Select a boot source and insert the media if necessary If you installed a hard drive a CD RW drive or a PCI X card log in as superuser and reboot the workstation For example type reboot r This forces the system to recognize newly installed hardware Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 8 1 Reassembling the Workstation Chapter 8 Finishing Component Replacement 8 3 FIGURE 8 2 Reconnecting the Cables 8 4 Sun Ultra 40 Workstation Service Manual e June 2008 Power button FIGURE 8 3 Powering On the Workstation Chapter 8 Finishing Component Replacement 8 5 8 6 Sun Ultra 40 Workstation Service Manual e June 2008 APPENDIX A Product Specifications This appendix lists the specifications for the Ultra 40 and Ultra 40 M2 workstations Topics include Section A 1 Physical Specifications on page A 1 Section A 2 Electrical Specifications on page A 2 Section A 3 Acoustic Specifications on page A 2 Section A 4 Environmental Requirements on page A 3 Section A 5 Shock and Vibration Specifications on page A 3
99. ry installing 5 18 removing 5 16 replacing 5 16 BIOS messages 5 15 settings 2 5 Setup utility 1 12 burn in testing 3 2 C cables attached firmly 2 2 hard drive backplane installing 6 8 loose 2 1 reconnecting 5 39 cache 1 1 testing 3 7 cards See PCI cards cautions definitions 4 2 electrostatic discharge ESD 4 2 CD ROM DVD 3 5 chassis position for replacing components 5 1 clean sockets 2 2 components external 1 4 1 7 installing 1 11 internal 1 7 1 9 1 11 loose 2 1 replacing position of chassis 5 1 connectors audio 1 7 components seated in 2 2 Ethernet 1 7 FireWire 1 2 USB 1 7 controllers Ethernet 1 2 CPU 1 1 D data loss 3 7 Destructive Write Test running 3 7 developer software 1 2 diagnostic partition accessing in Red Hat Linux 3 15 to 3 16 accessing in Solaris 10 3 14 3 15 adding 3 12 3 13 Index 1 creating log file 3 13 location of log files 3 13 diagnostic software 1 4 diagnostics advanced diagnostics option 3 4 hard drive testing 3 6 main menu options 3 1 PC Check information viewing 3 19 print results reports option 3 19 show results summary option 3 17 shut down option 3 19 system information menu options 3 3 DIMMs bank numbering 5 15 configurations 5 6 handling caution 5 5 identifying 5 5 installation rules 5 5 5 12 installing 5 12 messages 5 15 removing 5 9 5 11 replacing 5 5 slots 1 1 1 8 1 10 drivers adding 1 4
100. ry to memory disabled Channel 0 hold address disabled Controller enabled Normal timing Fixed priority Late write selection DREQ sense active DACK sense active low AND O1 FP WN Initialize all 8 DMA channels with these settings 1 Single mode 2 Address increment 3 Auto initialization disabled channel 4 Cascade 4 Verify transfer 1C Initialize interrupt controllers for some shutdowns 20 1 3 1 1 Verify that DRAM refresh is operating by polling the refresh bit in PORTE 2 8 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description 22 1 3 1 3 Reset the keyboard 24 Set segment register addressibility to 4 GB 28 Using the table of configurations supplied by the specific chipset module test each DRAM configuration to see if that particular configuration is valid Then program the chipset to its autosized configuration Before autosizing disable all caches and all shadow RAM 29 Initialize the POST Memory Manager 2A Zero the first 512K of RAM 2C 1 3 4 1 Test 512K base address lines NOTE If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits The BIOS also
101. s TABLE 7 1 Power Supply Specifications Specification Value Input Voltage 100 VAC Range 1 110 127 VAC Range 2 200 240 VAC Range 3 Frequency 50 60 Hz Current 13 amps Range 1 12 amps Range 2 7 amps Range 3 Wattage 1 000 W maximum Removing the Power Supply Caution If you need to replace the power supply unit or system DC fan unit contact your local Sun Service personnel Go to the following URL for contact information http www sun com service contacting solution html Caution Electrical hazard or personal injury can result from using a fan or power supply unit not recommended by Sun Service personnel To remove the power supply Chapter 7 Replacing Chassis Components 7 5 1 Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 behind power supply t FIGURE 7 3 Power Supply Cables 2 Squeeze the power supply connector clip to disconnect the following cables from the motherboard m P1 on the motherboard m P2 on the motherboard m DC on the motherboard m GFX2_pwr_in See FIGURE 7 3 3 Remove the hard drive power cable at connector P3 4 If P4 is connected to the second hard drive backplane disconnect it Ultra 40 M2 only optional If there is no second hard drive backplane allow P4 to dangle 7 6 Sun Ultra 40 Workstation Service Manual e June 2008 Not
102. s Edit your login file and directories onscreen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with onscreen computer output Password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized These are called class options Replace command line variables You must be superuser to do this with real names or values To delete a file type rm filename The settings on your browser might differ from these settings Preface XV Related Documentation For the most up to date information go to http www sun com documentation Translated versions of some of these documents are available at the web sites described above in French Simplified Chinese Traditional Chinese Korean Japanese and German Note that the English documentation is revised more frequently and might therefore be more up to date than the translated documentation xvi Additional Support Resources This document contains troubleshooting and diagnostic procedures that explain how to identify and replace faulty components This document is written to help you resolve most common component failures TABLE P 1 lists other support resources TABLE P 1 Additional Support Resources Ultra 40 Support Resources URL or Telephone Number PDF files for all the current Sun Ultra 40 Workstation documents Find Solaris and
103. s Inc a les droits de propriete intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java AnswerBook2 docs sun com Ultra 40 et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licenc
104. s ensure they meet the following requirements m DIMMs should be installed in the following order Note that the DIMM connectors on the motherboard are color coded blue and black Caution The Ultra 40 and Ultra 40 M2 DIMMs are numbered the same but located differently and this difference is critical On the Ultra 40 DIMM slots 0 1 and 4 5 are closest to their respective CPUs On the Ultra 40 M2 DIMM slots 0 1 and 4 5 are farthest from their respective CPUs See FIGURE 5 4 and FIGURE 5 5 respectively The slot color coding and provisioning rules are the same Single CPU systems 0 1 black 2 3 blue a Dual CPU systems 0 1 black 4 5 black 2 3 blue 6 7 blue m A single CPU system cannot have DIMMs in any CPUI1 slot 4 through 7 m The DIMMs in a pair must be identical they must be from the same manufacturer with the same speed and the same architecture m All DIMMs in the system must have the same speed Before installing memory verify that the latest version of BIOS system firmware and recommended system patches are installed on your system If necessary check the Sun System Handbook at SunSolve Online http sunsolve sun com handbook_pub Caution Use proper ESD grounding techniques when handling components Wear an antistatic wrist strap and use an antistatic mat Store ESD sensitive components in antistatic bags before placing them on any surface Do not remove any DIMM from its antistatic co
105. s for Single and Dual CPU D 2 2 Removing the DIMMs To remove the DIMMs Chapter 5 Replacing the Motherboard and Associated Components 5 9 1 Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 Open the memory cooler Ultra 40 M2 Only a Squeeze the latch until it releases b Raise the housing to expose the DIMMs See FIGURE 5 6 FIGURE 5 6 Memory Cooler Ultra 40 M2 Only 3 Release the DIMM by simultaneously pressing down on both ejector levers at the ends of the DIMM slot See FIGURE 5 7 5 10 Sun Ultra 40 Workstation Service Manual e June 2008 Ejector lever DIMM connector DIMM connector key FIGURE 5 7 Releasing the DIMM 4 Lift the DIMM straight out of the DIMM slot See FIGURE 5 7 Caution Handle the DIMMs along the outside edges Do not handle DIMMs along the gold edge Do not touch DIMM components or other metal parts Always wear an antistatic wrist strap when handling DIMMs the edge connector for the DIMM or the DIMM slot A Caution Do not lift the DIMM out of the DIMM slot at an angle This can damage 5 Set the DIMM aside on an antistatic mat 6 Repeat Step 3 through Step 5 until you have removed all relevant DIMMs Chapter 5 Replacing the Motherboard and Associated Components 5 11 0 210 A Installing the DIMMs Before installing new DIMM
106. st of log files jr1 including the file created when you ran Immediate Burn In Testing The file for that test should be titled name jr1 where name is the name of the script you ran 3 6 2 Accessing the Diagnostic Partition Under the Solaris 10 Operating System To access the diagnostic partition when you are running the Solaris 10 operating system 1 Remove the Tools and Drivers CD from the DVD tray 2 Reboot the machine and start Solaris x86 3 Log in as superuser 4 Type the following command to determine whether your diagnostic partition has been configured to be mounted ls diagpart m If this command fails to list the log files created by the hardware diagnostics software then the operating system has never been configured to mount the diagnostic partition Continue to Step 5 m If this command succeeds in listing the log files created by the hardware diagnostics software then the operating system has already been configured to mount the diagnostic partition All users have read access to this partition Only the superuser has read write access to this partition You do not need to continue this procedure 5 Insert the Tools and Drivers CD into the DVD tray 6 When the CD is mounted open a terminal window 7 Type the following cd cdrom cdrom0 drivers sx86 3 14 Sun Ultra 40 Workstation Service Manual e June 2008 3 6 3 8 9 10 Type the following to mount the di
107. stallation Refer to Section 8 1 Reassembling the Workstation on page 8 1 Removing a CPU from an Ultra 40 M2 To remove a CPU from an Ultra 40 M2 Open and position the chassis Refer to Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Unfasten the heatsink power cable from the motherboard connector labeled CPUO Fan or CPU1 Fan See FIGURE 5 21 Caution Heatsinks can get extremely hot To avoid personal injury allow sufficient time for them to cool before touching them Loosen the two Phillips screws fastening the heatsink to the motherboard The screws are captive and will not come away from the heatsink assembly Disconnect the heatsink power cable from the CPUO Fan or CPU1 Fan connector on the motherboard Sun Ultra 40 Workstation Service Manual e June 2008 5 Lift the heatsink gently up exposing the CPU Place the heatsink upside down on a flat surface to prevent the thermal grease from contaminating other components 6 Pull the CPU socket lever slightly away from the socket See FIGURE 5 22 7 Pivot the lever up into the fully open vertical position FIGURE 5 22 Releasing the Socket Lever 8 Open the hinged plate that covers the CPU until it is in the fully open position See FIGURE 5 23 Chapter 5 Replacing the Motherboard and Associated Components 5 43 Heatsink Hinged Plate FIGURE 5 23 Removing and Replacing the CPU and Heatsink 9 Open
108. tems 1 3 1 2 3 Tools and Drivers CD Software 1 4 Hardware Features 1 4 1 3 1 Finding the System Serial Number 1 4 1 3 2 External Features 1 4 1 3 3 Ultra 40 Internal Components 1 7 1 3 4 Ultra 40 M2 Internal Components 1 9 Powering the Workstation On and Off 1 11 141 Powering On the Workstation 1 11 1 4 2 Powering Off the Workstation 1 12 143 Power Interruptions 1 13 Troubleshooting 2 1 2 1 Visual Inspection 2 1 2 2 2 3 2 4 2 11 Performing an External Visual Inspection 2 2 2 1 2 Performing an Internal Visual Inspection 2 2 Troubleshooting Procedures 2 3 Ultra 40 and Ultra 40 M2 Workstation POST Codes 2 7 Technical Assistance 2 16 3 Performing Diagnostic Tests 3 1 Sch 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 PC Check Diagnostics Overview 3 1 System Information Menu 3 3 Advanced Diagnostics 3 4 3 3 1 Hard Disk Testing 3 6 Burn In Testing 3 7 3 4 1 Performing Immediate Burn In Testing 3 8 3 4 2 Performing Deferred Burn In Testing 3 9 Diagnostic Partition 3 10 3 5 1 Removing Existing Partitions From a Hard Disk 3 11 3 52 Adding a Diagnostic Partition to the First Bootable Disk 3 12 Accessing the Diagnostic Partition 3 13 3 6 1 Accessing the Diagnostic Partition Under DOS 3 13 3 6 2 Accessing the Diagnostic Partition Under the Solaris 10 Operating System 3 14 3 6 3 Accessing the Diagnostic Partition Under Red Hat Linux 3 15 3 6 4 Accessing the Diagnostic Partition Under Windows XP 3 17 S
109. the Workstation on page 8 1 Access panel Section 4 3 Preparing the Workstation for Servicing on page 4 4 and Section 8 1 Reassembling the Workstation on page 8 1 1 Fan module Section 4 3 Preparing the Workstation for Servicing on page 4 4 2 DIMMSs memory Section 5 2 Replacing the DIMMs on page 5 5 3 Battery Section 5 3 Replacing the Battery on page 5 16 4 PCI cards Section 5 4 Replacing PCI Cards on page 5 19 5 Motherboard tray Section 5 5 Replacing the Motherboard Tray Assembly on assembly page 5 33 6 Hard drive s Section 6 1 Replacing a Hard Drive on page 6 2 7 1 0 module DVD dual Section 6 3 Replacing the DVD Dual Drive and I O drive and associated Module on page 6 12 cables 8 Power supply Section 7 2 Removing and Replacing the Power Supply on page 7 5 9 Hard drive backplane Section 6 2 Replacing the Hard Drive Backplane and and cables Signal Cable on page 6 5 The following components are not field replaceable units side cover and access panel Note You do not need to remove the fan tray if you are replacing any of the following components DIMMs battery PCI cards or hard drives Chapter 4 Preparing to Replace Components 4 9 FIGURE 4 6 Ultra 40 M2 Major Workstation Components TABLE 4 2 Ultra 40 M2 Component Replacement Procedures Item Number Component Procedure Side cover Section 4 3 Preparing the Workstation for Servicing o
110. the front as shown in FIGURE 1 1 and FIGURE 1 3 See the corresponding table for part number location External Features This section describes the front and back panels of the Sun Ultra 40 Workstation 1 4 Sun Ultra 40 Workstation Service Manual e June 2008 FIGURE 1 1 shows the front panel of the Sun Ultra 40 Workstation TABLE 1 1 lists the controls and indicators i 0 S 9 a 8 ji 7 5 6 FIGURE 1 1 Front Panel Ultra 40 M2 shown TABLE 1 2 Front Panel Controls and Indicators Label Button LED Port DVD drive Power button Power LED 1394 ports 2 Serial number SN a AeA N e HD activity indicator LED Ultra 40 M2 only 7 USB ports 2 Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 5 TABLE 1 2 Front Panel Controls and Indicators Continued Label Button LED Port 8 Microphone in jack 9 Headphone out jack 10 DVD activity indicator LED Ultra 40 M2 only shows the back panel of the Sun Ultra 40 Workstation TABLE 1 3 lists the controls and indicators FIGURE 1 2 Back Panel Ultra 40 shown TABLE 1 3 Back Panel Label Connector Slot 1 Audio connectors 6 2 SPDIF coaxial top out bottom in 3 SPDIF optical top out bottom in 1 6 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 1 3 Back Panel Continued Label Connector Slot 4 Ethernet connectors top NIC1 secondary bottom NICO primar
111. the hinged plate that covers the CPU until it is in the fully open position See FIGURE 5 24 10 Lift the CPU out of the socket leaving the lever in the vertical open position See FIGURE 5 24 Place it on an antistatic mat 5 6 4 Replacing a CPU in an Ultra 40 M2 To replace a CPU in an Ultra 40 M2 5 44 Sun Ultra 40 Workstation Service Manual e June 2008 1 Remove the new CPU from its antistatic wrapping Caution Handle the CPU carefully by its edges Place it on an antistatic mat when you are not handling it 2 Ensure that the CPU socket retaining lever is in the upright position 3 Align the CPU with the alignment keys as shown in FIGURE 5 24 Note Use the alignment keys in the CPU socket to match the alignment notches on the sides of the CPU See FIGURE 5 24 When it is properly aligned the CPU slips easily into its slot Do not force it or allow the pins to bend FIGURE 5 24 Opening the Retainer Plate and Installing the CPU 4 Press down on the socket retaining lever so it is in the fully closed position 5 Do one of the following m If you are installing a new CPU Chapter 5 Replacing the Motherboard and Associated Components 5 45 10 11 12 13 a Clean any contamination from the top of surface of the CPU using the supplied alcohol wipe The heatsink assembly already has thermal grease applied You do not need to apply additional thermal grease b Remove the pl
112. tion The procedures in this chapter should be performed with the workstation chassis on its side 5 1 Caution When servicing or removing workstation components attach an antistatic strap to your wrist and then to a metal area on the chassis Then disconnect the power cord from the workstation and the wall receptacle Following this caution equalizes all electrical potentials within the workstation 5 1 Motherboard Overview FIGURE 5 1 shows the devices and cables on the Ultra 40 motherboard FIGURE 5 2 shows the devices and cables on the Ultra 40 M2 motherboard 5 2 Sun Ultra 40 Workstation Service Manual e June 2008 DIMMs CPU1 PCI cards Battery FIGURE 5 1 Ultra 40 Motherboard Components Chapter 5 Replacing the Motherboard and Associated Components 5 3 PCI cards DIMMS CPUO FIGURE 5 2 Ultra 40 M2 Motherboard Components 5 4 Sun Ultra 40 Workstation Service Manual e June 2008 gt Es 5 2 1 Replacing the DIMMs Caution DIMMs are installed in adjacent pairs However if you replace a single DIMM the new DIMM must be identical to the DIMM that you removed Caution Handle the DIMMs along the outside edges Do not handle the DIMM along the gold contact edge Do not touch DIMM components or other metal parts Always wear an antistatic wrist strap when handling DIMMs DIMM Confi
113. tion 8 1 Reassembling the Workstation on page 8 1 6 3 6 12 Replacing the DVD Dual Drive and I O Module This section describes how to change the I O module and DVD drive and their associated cables The I O module and DVD drive are a single assembly mounted in the removable media bay in the front of the chassis Sun Ultra 40 Workstation Service Manual e June 2008 Use the following procedures to remove and replace the I O module and associated cables the audio power cable USB signal cable and the DVD dual drive signal cable Preparing the System Power off the system open and position the chassis and remove the access panel Refer to Section 4 3 Preparing the Workstation for Servicing on page 4 4 Using the handle pull the fan tray from the chassis and set it aside See FIGURE 7 1 for details Removing the I O Module From the Chassis Disconnect the following cables from back of the I O module 1 m DVD dual drive signal cable m Audio power cable m USB signal cable See FIGURE 6 8 for 1 through 5 Chapter 6 Replacing Storage Devices 6 13 1 0 module DVD dual drive signal USB signal Audio power IO module and DVD dual drive FIGURE 6 8 I O Module Assembly and Cables 2 Push in the I O module release latch 2 3 Pull the I O module out from the front of the workstation chassis 3 4 Place the I O module down on an antistatic mat Note Do not attempt
114. tions to follow when servicing the Sun Ultra 40 Workstation 4 1 4 1 1 Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all Sun standard cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems part number 816 7190 m Follow the cautions warnings and instructions in the Ultra 40 and Ultra 40 M2 Safety and Compliance Guide part number 820 0122 The document is available at http www sun com documentation m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages might be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Safety Symbols The following symbols might appear in this book Please note their meanings Caution There is a risk of personal injury and equipment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Electrostatic Discha
115. to display the error code on upper left corner of the screen and on the port 80h LED display and halts POST If the system hangs before the BIOS can process the error the value displayed at port 80h is the last test performed TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Code Beeps Description 04 Get CPU type from CPU registers and other methods Save CPU type in NVRAM NOTE Hook routine should not alter DX which holds the powerup CPU ID 06 Initialize system hardware Reset the DMA controllers disable the videos clear any pending interrupts from the real time clock and set up port B register 07 Disable system ROM shadow and start to execute ROMEXEC code from the flash part This task is pulled into the build only when the ROMEXEC relocation is installed 08 Initialize chip set registers to the Initial POST Values 09 Set in POST flag in CMOS that indicates we are in POST If this bit is not cleared by postClearBootFlag AEh the BIOS on next boot determines that the current configuration caused POST to fail and uses default values for configuration Clear the CMOS diagnostic byte register E Check the real time clock and verify the battery has not lost power Checksum the CMOS and verify it has not been corrupted Rel 6 0 0A Initialize CPU registers 0B Enable CPU cache Set bits in cmos related to cache Chapter 2 Troubleshooting 2 7 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Co
116. to remove the bezel from the front of the I O module 5 Remove the new I O module from its packaging 6 14 Sun Ultra 40 Workstation Service Manual e June 2008 Removing and Replacing the USB Signal Cable and the DVD dual Drive Signal Cable 1 Unsnap the cable clamp that secures the USB signal cable and the DVD dual drive signal cable to the chassis Pull the clamp gently away from the chassis at the top as shown in FIGURE 6 9 FIGURE 6 9 Unsnapping the Cable Clamp 2 Disconnect the USB signal cable from the motherboard connector FP1 3 Remove the old USB signal cable and route the new cable in exactly the same way Route the cable from the back of the I O module under the cable clamp to the motherboard 4 Connect the new USB signal cable to the motherboard connector FP1 5 Disconnect the old DVD dual drive signal cable from the motherboard DVD connector 6 Remove the old cable and route the new cable in exactly the same way Route the cable underneath the other motherboard cables to the top of the chassis Do not unfold the cable or add any folds to it Chapter 6 Replacing Storage Devices 6 15 7 Connect the new DVD dual drive signal cable to the motherboard connector labeled DVD 8 Close the cable clamp Removing and Replacing the 1 0 Power Cable 1 Disconnect the I O power cable from motherboard connector FP3 2 Unfasten the cable ties that secure the I O power cable to the disk drive bay See FIGU
117. tor might flicker but then it brings up a Video Test Options menu that enables you to perform various video tests Printers Printers are not available for the Sun Ultra 40 Workstation Firmware ACPI Displays information about Advanced Configurable Power Interface ACPI and includes an ACPI Tests menu Hard Disk Testing Use these tests to select and test a hard drive Before starting the test you can set the parameters using the Test Settings option From the main menu choose Advanced Diagnostics Tests From the Advanced Diagnostics Tests menu choose Hard Disks From the Select Drive menu choose the hard disk you need to test The Hard Disk Diagnostics window opens It displays information about the selected hard drive and the Hard Disk Tests menu which includes the following options Select Drive Test Settings Read Test Read Verify Test Non Destructive Write Test Destructive Write Test Mechanics Stress Test Internal Cache Test SMART Immediate Test View Error Log Utilities Menu Exit Click Select Drive to select a hard drive to test Click Test Settings if desired to select options for that test This enables you to change the following parameters 3 6 Sun Ultra 40 Workstation Service Manual e June 2008 m Number of Retries Selects the number of times to retry testing a device before terminating the test m Maximum Errors Selects the number of errors allowed before terminating the test
118. ur own script tupe d testname tst Where testname is the name of the script that you have created To change any of the options at the bottom of the screen select Change Options This opens the Burn In Options menu which enables you to modify the options listed in TABLE 3 3 for the currently loaded test script 3 8 Sun Ultra 40 Workstation Service Manual e June 2008 3 4 2 5 Select Perform Burn In Tests The diagnostics software executes the test script as configured TABLE 3 3 Continuous Burn In Testing Options Default Using quick tst noinput tst or Option Default General full tst Script AII Possible Choices Pass Control Duration Script File Report File Journal File Journal Options Pause on Error Screen Display POST Card Beep Codes Maximum Fails Performing Deferred Burn In Testing Overall Time 01 00 N A None None Failed Tests N Control Panel N N Disabled Overall Passes quick tst noinput tst or full tst None D noinput jrl D quick jrl or D full jrl All Tests Absent Devices and Test Summary N Control Panel N N Disabled Individual Passes Overall Passes or Overall Time Enter any number to choose the time duration of the test quick tst noiniput tst or full tst User defined User defined Failed Tests All Tests Absent Devices and Test Summary YorN Control Panel or Running Tests YorN YorN 1
119. ux index html Support for additional operating systems will be available after the initial release of the Sun Ultra 40 Workstation Refer to the following URL for information about the operating systems currently supported http www sun com ultra40 Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 3 1 25 Note After installing the operating system refer to the Ultra 40 Workstation Operating System Installation part number 819 7577 for further information about updates and drivers that must be installed Tools and Drivers CD Software The Sun Ultra 40 Workstation Tools and Drivers CD included with the workstation contains the following software m Supplemental drivers to support preinstalled or user installed operating systems See the Ultra 40 Workstation Operating System Installation part number 819 7577 for information about installing these drivers a Eurosoft PC Check diagnostics software which provides various diagnostics testing options for the Sun Ultra 40 Workstation See Chapter 3 for more information m Wipedisk utility to erase the preinstalled operating system m XpReburn utility to add drivers to an existing XP installation CD m Open DOS 1 3 Lol 1 3 2 Hardware Features The following sections describe the hardware orientation and features of your Sun Ultra 40 Workstation Finding the System Serial Number The system serial number is located on the left side of the system toward
120. ux operating system 1 3 1 4 Red Hat Linux accessing diagnostic partition with 3 15 to 3 16 removing battery 5 16 DIMMs 5 9 fan tray 7 2 hard drive 6 2 motherboard 5 34 PCI cards 5 25 power supply 7 5 replacement procedures preparing for 4 1 table 4 9 4 11 replacing battery 5 16 components position of chassis 5 1 DIMMs 5 5 DVD drive 6 12 fan tray 7 1 hard drive 6 2 memory 5 5 motherboard 5 33 optical drive 6 12 PCI cards 5 19 power supply 7 5 S safety precautions 4 2 symbols 4 2 SATA disk drives 1 1 Index 4 Sun Ultra 40 Workstation Service Manual e June 2008 scripts for testing components 3 8 serial number location 1 4 service safety precautions 4 2 sockets components seated in 2 2 software diagnostic 1 4 preinstalled 1 2 on supplemental CD 1 4 Solaris 10 Operating System 1 2 accessing diagnostic partition with 3 14 SPDIF connectors 1 7 specifications acoustic A 2 electrical A 2 physical A 1 vibrational A 3 storage media 1 1 Sun Java Studio Creator 1 2 Sun Java Studio Enterprise 1 2 Sun Studio 10 1 2 SunSolve online xvii supplemental CD 1 4 support resources xviii 2 16 SUSE Linux Enterprise System 1 3 1 4 system fan location 1 8 1 10 system parameters changing 1 12 T technical assistance 2 16 testing ATAPI devices 3 18 burn in 3 2 cache 3 7 hard drive 3 18 memory 3 18 motherboard 3 18 motherboard co
121. xperience and skill in fault analysis Your Sun Microsystems service representative can provide these types of services Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Preface xvii Accessing Sun Documentation Online You can view print or purchase a broad selection of Sun documentation including localized versions at http www sun com documentation Contacting Sun Technical Support If you have technical questions about this product that are not answered in this document go to http www sun com service contacting or http www sun com service contacting solution html xviii Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun Ultra 40 Workstation Service Manual part number 820 0123 10 Sun Ultra 40 Workstation
122. xternal cache and CPU cache if present Configure non cacheable regions if necessary NOTE Hook routine must preserve DX which carries the cache size to the DisplayCacheSize routine 69 Initialize the handler for SMM 6A Display external cache size on the screen if it is non zero NOTE Hook routine must preserve DX which carries the cache size from the cacheConfigure routine 6B If CMOS is bad load Custom Defaults from flash into CMOS If successful reboot 6C Display shadow message 6E Display the starting offset of the non disposable segment of the BIOS 70 Check flags in CMOS and in the BIOS data area for errors detected during POST Display error messages on the screen 72 Check status bits to see if configuration problems were detected If so display error messages on the screen 76 Check status bits for keyboard related failures Display error messages on the screen 7C Initialize the hardware interrupt vectors from 08 to OF and from 70h to 77H Also set the interrupt vectors from 60h to 66H to zero 7D Initialize Intelligent System Monitoring Chapter 2 Troubleshooting 2 11 2 12 TABLE 2 2 Ultra 40 and Ultra 40 M2 POST Codes Continued Code Beeps Description 7E 80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8F 90 91 92 93 95 The Coprocessor initialization test Use the floating point instructions to determine if a coprocessor exists instead of the ET bit in CRO Disabl
123. y 5 USB connectors 6 6 PCI connectors See TABLE 1 4 7 Power connector TABLE 1 4 PCI Slots Top to Bottom Ultra 40 Ultra 40 M2 PCI Express x16 graphics slot PCI Express x16 graphics PCI Express x4 slot PCI Express x8 mechanically x16 PCI Express x16 graphics slot primary PCI Express x16 graphics primary PCI 33 MHz 32 bit PCI 33 32 PCI 33 32 PCI 33 MHz 32 bit fits 66 MHz 64 bit card PCI Express x8 mechanically x16 PCI Express x4 slot 13 3 Ultra 40 Internal Components FIGURE 1 3 shows the locations of the components inside the Sun Ultra 40 Workstation Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 7 FIGURE 1 3 Ultra 40 System Components TABLE 1 5 Ultra 40 Components Label Component 1 Power supply 2 Four DIMM slots 3 System fans 4 PCI Express x16 graphics card optional 1 8 Sun Ultra 40 Workstation Service Manual e June 2008 TABLE 1 5 Ultra 40 Components Continued Label Component 5 PCI Slots PCI Express x16 graphics slot PCI Express x4 slot PCI Express x16 graphics slot primary PCI 33 MHz 32 bit PCI 33 32 PCI 33 MHz 32 bit fits 66 MHz 64 bit card PCI Express x4 slot 6 I O module and DVD drive 7 Hard disk drives up to 4 8 Serial number 1 3 4 Ultra 40 M2 Internal Components FIGURE 1 4 shows the locations of the components inside the Sun Ultra 40 M2 workstation Chapter 1 Introduction to the Sun Ultra 40 Workstation 1 9 FI
124. y Screen 13 At the Manage Array screen select Activate Array 14 Press to proceed with the activation After a pause the array will become active 15 Follow the on screen instructions to exit the utility save as prompted Sun Ultra 40 Workstation Service Manual e June 2008 CHAPTER 7 Replacing Chassis Components This chapter provides removal and installation procedures for the chassis components This chapter contains the following sections m Section 7 1 Replacing the Fan Tray and Fan Tray Backplane on page 7 1 m Section 7 2 Removing and Replacing the Power Supply on page 7 5 Caution To prevent equipment damage review the safety requirements safety symbols and safety precautions in Chapter 4 before you perform any replacement procedure Additional cautions warnings and instructions are provided in the Ultra 40 Workstation Safety and Compliance Guide part number 820 0122 10 The document is available at http www sun com documentation Caution When servicing workstation components attach an antistatic strap to your wrist and then to a metal area on the chassis Then disconnect the power cord from the workstation and the wall receptacle Following this caution equalizes all electrical potentials with the workstation 7 1 Replacing the Fan Tray and Fan Tray Backplane This section describes the removal and installation of the fan tray and fan tray backplane 7 1

Sun Ultra 40 Workstation Service Manual

Contents

Download Pdf Manuals

Related Search

Related Contents