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Netra 440 Server Service Manual

1. FIGURE 4 30 Inserting the ALOM System Controller Card 3 Secure the ALOM system controller card faceplate to the back panel with the Phillips No 1 screw Connect the cables to the faceplate of the ALOM system controller card Replace the top cover See Installing the Top Cover on page 31 Connect the AC or DC power cables to the back of the system Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 99 Alarm Card Removing the Alarm Card powered off To avoid personal injury or damage to the system you must disconnect h Caution The system supplies power to the alarm card even when the system is all AC or DC power cables before servicing the alarm card 1 Power off the system See Powering Off the System on page 26 2 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 3 Disconnect the AC or DC power cables from the back of the system 100 Netra 440 Server Service Manual April 2006 4 Remove the two screws that secure the alarm port connect
2. FIGURE 1 10 Back Panel External Ports TABLE 1 10 Back Panel External Ports Icon Description N A Alarm port The system has one alarm port on the back panel which uses a DB 15 connector Serial port The system has one serial port TTYB on the back panel which uses a DB 9 connector Universal Serial Bus USB ports The system has four USB ports USBO USB1 USB2 USB3 Ethernet ports The system has two 10 100 1000 Mbps Ethernet ports NETO NET1 SCSI connector The system has one external SCSI 68 pin SCSI connector Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 17 ALOM System Controller Card External Ports The Advanced Lights Out Manager ALOM system controller card has two connectors which are described in TABLE 1 11 gt ALOM serial management port ALOM network management port OO hi 4 FIGURE 1 11 ALOM System Controller Card Ports TABLE 1 11 ALOM External Ports Icon Description Serial RJ 45 port This is the default serial management Tin L connection for th
3. Power supply LEDs FIGURE 1 8 Back Panel LEDs Ethernet Connection LEDs A set of Ethernet LEDs is located on each Ethernet port The Ethernet LEDs operate as described in the following table TABLE 1 7 Ethernet LEDs Name Description Link Activity This green LED lights when a link is established at the particular port with its link partner and blinks to indicate activity Speed This amber LED lights when a Gigabit Ethernet connection is established and is off when a 10 100 Mbps Ethernet connection is established 14 Netra 440 Server Service Manual s April 2006 Enclosure Status LEDs The back panel enclosure status LEDs consist of the System Activity LED the system Service Required LED and the Locator LED These LEDs are located in the top left corner of the back panel and operate as described in TABLE 1 2 Network Management Port LED The network management port has a Link LED that operates as described in TABLE 1 8 TABLE 1 8 Network Management Port LED Name Description Link This green LED lights when an Ethernet connection is present Power Supply LEDs There are three LEDs on each power supply These LEDs operate as described in TABLE 1 9 TABLE 1 9 P
4. FIGURE 4 24 Removing the Screw for a Long PCI Card 88 Netra 440 Server Service Manual April 2006 7 If you are removing a long PCI card raise the slotted PCI card retainer flap on the fan tray 3 assembly FIGURE 4 25 bl bl bt bl bl b FIGURE 4 25 Lifting the Slotted PCI Card Retainer Flap vs DU Whe ror Ss yy D t t Ly YY Ry N Wy Slotted PCI card retainer flap Chapter 4 Removing and Replacing Cold Swappable Components 89 8 Pull the PCI card from its slot FIGURE 4 26 shows a regular PCI card being removed from the system and FIGURE 4 27 shows a long PCI card being removed from the system Hold the card by the faceplate and its opposite edge Pull up while rocking the card from end to end until it is freed from its slot Caution Do not apply excessive force to one end or one side of the card Doing so could damage the card
5. FIGURE 4 29 Removing the ALOM System Controller Card 9 Place the ALOM system controller card on an antistatic mat Chapter 4 Removing and Replacing Cold Swappable Components 97 98 Installing the ALOM System Controller Card Caution The system supplies power to the ALOM system controller card slot even when the system is powered off To avoid personal injury or damage to the ALOM system controller card you must disconnect the AC or DC power cables before servicing the ALOM system controller card Locate the slot for the ALOM system controller card Note Ensure that you install the ALOM system controller card into the ALOM slot Though the ALOM system controller card might physically fit into a PCI slot it does not function if installed there Caution Follow the instructions in the next step carefully or you may damage the ALOM system controller card or the motherboard Insert the ALOM system controller card into its slot on the motherboard FIGURE 4 30 a Insert the faceplate end of the card into the appropriate opening in the system back panel b Using both hands to apply even pressure along the edge of the card push the card into the connectors on the motherboard Netra 440 Server Service Manual s April 2006
6. Sun o l Sun o l D ZALE A a FIGURE 4 26 Removing a Regular PCI Card 90 Netra 440 Server Service Manual April 2006 10 FIGURE 4 27 Removing a Long PCI Card Place the PCI card on an antistatic mat If you are not replacing the PCI card install a PCI filler panel and reassemble the system The PCI filler panel prevents debris from entering the system and ensures proper cooling a Slide the filler panel into the appropriate slot b Replace the Phillips No 1 screw that secures the filler panel to the system back panel c If you removed a Jong PCI card lower the slotted PCI card retainer flap on the fan tray 3 assembly FIGURE 4 25 Chapter 4 Removing and Replacing Cold Swappable Components 91 92 d Replace the top cover See Installing the Top Cover on page 31 e Power on the system See Powering On the System on page 22 Installing a PCI Card Caution The system supplies power to the PCI card even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the PCI
7. 0000 FIGURE 1 3 Enclosure Status LEDs Each enclosure status LED has a corresponding LED on the back panel Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 5 The enclosure status LEDs operate as described in the following table TABLE 1 2 Enclosure Status LEDs Name Icon Description Locator This white LED is lit by a Solaris OS command or by ALOM software to Service Required System Activity locate a system See the Netra 440 Server System Administration Guide for more information This amber LED lights when system hardware or software has detected a system fault This LED lights for any faults or failures detected in the following areas e Motherboard e CPU memory module e DIMM e Hard drive e Fan trays e Power supply In addition to the system Service Required LED other fault LEDs might also be lit depending on the nature of the fault If the system Service Required LED is lit check the status of other fault LEDs on the front panel to determine the nature of the fault See the Netra 440 Server Diagnostics and Troubleshooting Guide for more information This green LED lights when the ALOM detects that the Solaris OS is running 6 Netra 440 Server Service Manual s April 2006 Hard Drive Status LEDs Each hard drive has its own status LEDs directly above the drive Service Required LED Activity LED lt Q Q
8. SCSI system LED connector x lt Fan tray 3 connector SCSI data to A motherboard connecto System configuration card reader to smart card connector FIGURE 4 14 SCSI Backplane Connectors Front 70 Netra 440 Server Service Manual s April 2006 10 Disconnect the cables from the following connectors on the rear of the SCSI backplane the side facing the rear of the system m Alarm input connector m SCSI power to motherboard connector FIGURE 4 15 shows the locations of these connectors J SOR Alarm input connector D SSS p SS lo Sk N rw MB SS Iw SY SX s NA SX Sx oH SS N 3 SN N NN N S SS NS NG ba N gt N NA SCSI power to motherboard connector FIGURE 4 15 SCSI Backplane Connectors Rear Chapter 4 Removing and Replacing Cold Swappable Components 71 11 Unscrew the two captive screws that secure the SCSI backplane to the system FIGURE 4 16 Captive screws FIGURE 4 16 Removing the SCSI Backplane 12 Pull the SCSI backplane up and out of the system 72 Netra 440 Server Service Manual April 2006 Installing the SCSI Backplane Caution The system supplies power to the SCSI backplane even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the SCSI backplane Place the SCSI backplane into the
9. Turn the rotary switch to the Standby position FIGURE 2 2 Caution Be sure to turn the rotary switch to the Standby position before handling any internal components Otherwise it is possible for a remote ALOM user to power on the system while you are working inside it The Standby position is the only rotary switch position that prevents someone from using an ALOM session to restart the system remotely 8 Close the system door 26 Netra 440 Server Service Manual April 2006 Powering Off the System Remotely To issue software commands you need to set up an alphanumeric terminal connection a local graphics monitor connection ALOM connection or a TIP connection to the Netra 440 server See the Netra 440 Server Installation Guide 817 3882 xx for more information about connecting the Netra 440 server to a terminal or similar device You can power off the system remotely either from the ok prompt or from the ALOM sc gt prompt Caution Applications running on the Solaris OS can be adversely affected by a poorly executed system shutdown Ensure that you stop and exit applications and shut down the operating environment before powering off the system Powering Off the System From the ok Prompt Notify users that the system will be powered off Back up the system files and data if necessary Get to the ok prompt Refer to the Netra 440 Server System Administration Guide 817 3884 xx for more information
10. FIGURE 4 36 FIGURE 4 37 FIGURE 4 38 FIGURE 4 39 FIGURE 4 40 FIGURE A 1 FIGURE A 2 FIGURE B 1 FIGURE B 2 FIGURE B 3 FIGURE B 4 FIGURE B 5 FIGURE B 6 FIGURE B 7 FIGURE D 1 FIGURE D 2 FIGURE D 3 FIGURE D 4 Removing the ALOM System Controller Card 96 Removing the ALOM System Controller Card 97 Inserting the ALOM System Controller Card 99 Removing the Alarm Port Connector from the Rear of the System 101 Locating the Alarm Card 102 Removing a Power Supply Unit 105 Removing the Power Distribution Board 106 Removing the Air Diverter 109 Disconnecting the Cables From the Motherboard 110 Removing a Power Supply 111 Disengaging the Power Distribution Board 112 Unscrewing the Motherboard Screws 113 Removing the Motherboard From the System 114 Front Panel Components and Fan Tray 3 Assembly 118 Motherboard and Other Miscellaneous Components 120 Serial Port Pin Numbering 124 USB Connector Pin Numbering 125 Ethernet Connector Pin Numbering 126 Network Management Port Pin Numbering 127 Serial Management Port Pin Numbering 128 SCSI Port Pin Numbering 129 Alarm Port 131 Motherboard Connectors 138 SCSI Backplane Connectors Front 139 SCSI Backplane Connectors Rear 140 ALOM System Controller Card Connectors 141 Figures xi xii Netra 440 Server Service Manual April 2006 Tables TABLE 1 1 TABLE 1 2 TABLE 1 3 TABLE 1 4 TABLE 1 5 TABLE 1 6 TABLE 1 7 TABLE 1 8 TA
11. You can maximize the system s memory bandwidth by taking advantage of its memory interleaving capabilities The Netra 440 server supports two way interleaving In most cases higher interleaving results in improved system performance However actual performance results can vary depending on the system application Two way interleaving occurs automatically in any DIMM bank where the DIMM capacities in DIMM group 1 do not match the capacities used in a DIMM group 2 For optimum performance install identical DIMMs in all four slots in a CPU memory module Keep the following points in mind when removing or installing a memory module a DIMMs must be added in pairs within the same group of DIMM slots adjacent slots belong to the same DIMM group a Each group used must have two identical DIMMs installed that is both DIMMs must be from the same manufacturing vendor and must have the same capacity for example two 512 Mbyte DIMMs two 1 Gbyte DIMMs or two 2 Gbyte DIMMs Note If DIMMs of different densities and speeds are installed as a pair both DIMMs will operate at the lower density and slower speed Netra 440 Server Service Manual s April 2006 Removing a Memory Module If a memory module DIMM fails POST diagnostics alerts ALOM to light the enclosure status Service Required LED Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or
12. Activity This green LED lights when the fan tray is on and D operating normally 8 Netra 440 Server Service Manual s April 2006 Alarm LEDs The alarm LEDs are located at the front of the system along the left side of the front cover Critical Alarm LED Major Alarm LED IN Minor Alarm LED A User Alarm LED u FIGURE 1 6 Alarm LEDs The dry contact alarm card has four LED status indicators that are supported by ALOM Information about the alarm indicators and dry contact alarm states is provided in TABLE 1 5 For more information about alarm indicators refer to the Sun Advanced Lights Out Manager Software User s Guide for the Netra 440 Server 817 5481 xx For more information about an API to control the alarm indicators refer to the Netra 440 Server System Administration Guide 817 3884 xx Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 9 TABLE 1 5 Alarm Indicators and Dry Contact Alarm States Indicator System Alarm Relay Relay and Relay Indicator Application or Indicator Indicator NC4 NO Labels Color Server State Condition or Action State State State State Comments Critical Red Server state No power input Off Off Closed Open Default Alarm0 Power state ff and wi p GP System power off Off On Closed Open Input functional power d not connecte functional System power Off On Closed Open Transien
13. FIGURE 4 15 FIGURE 4 16 FIGURE 4 17 FIGURE 4 18 FIGURE 4 19 FIGURE 4 20 FIGURE 4 21 FIGURE 4 22 FIGURE 4 23 FIGURE 4 24 FIGURE 4 25 FIGURE 4 26 FIGURE 4 27 Removing a Hard Drive 48 Locating the Air Filter 51 Removing the Air Filter 52 Removing a DVD Drive 54 Installing the DVD Slot Cover 55 Removing the DVD Slot Cover 55 Locating the System Configuration Card Reader 58 Removing a System Configuration Card 59 Disconnecting the Fan Cable from the SCSI Backplane 61 Removing the Rotary Switch 61 Locating J18 and P1 Connectors 62 Unscrewing the Captive Screw for the Fan Tray 3 Assembly 63 Removing the Fan Tray 3 Assembly 64 Loosening the Fan Tray 3 Assembly Captive Screw 65 Splitting the Fan Tray 3 Assembly Into Two Pieces 66 Removing the Air Diverter 69 SCSI Backplane Connectors Front 70 SCSI Backplane Connectors Rear 71 Removing the SCSI Backplane 72 Disconnecting the Fan Cable from the SCSI Backplane 75 Removing Fan Tray 3 76 CPU Locations 78 Removing a CPU Memory Module 79 Memory Module Groups 0 and1 81 Removing a Memory Module 84 Removing the Screw for a Regular PCI Card 87 Removing the Screw fora Long PCI Card 88 Lifting the Slotted PCI Card Retainer Flap 89 Removing a Regular PCI Card 90 Removing aLong PCI Card 91 x Netra 440 Server Service Manual s April 2006 FIGURE 4 28 FIGURE 4 29 FIGURE 4 30 FIGURE 4 31 FIGURE 4 32 FIGURE 4 33 FIGURE 4 34 FIGURE 4 35
14. al OK to Remove LED FIGURE 1 4 Hard Drive Status LEDs The following table describes the hard drive LEDs TABLE 1 3 Hard Drive LEDs Name Icon Description OK to Remove This blue LED lights when the hard drive has been taken offline and is safe 0 to remove from the system Service Required q Reserved for future use Activity This green LED lights when the system is powered on and a hard drive is 2 present in the monitored drive slot This LED flashes slowly during the hard drive hot swap procedure It flashes rapidly when the hard drive is spinning up or down or during read write activity Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 7 Fan Tray Status LEDs 0 2 The fan tray LEDs are located behind the front cover directly above each fan tray Note that these LEDs give information only for fan trays 0 2 they do not give information on fan tray 3 located inside the system Service Required S 7 l Active LED FIGURE 1 5 Fan Tray Status LEDs The following table describes the fan tray LEDs TABLE 1 4 Fan Tray LEDs Name Description Service Required This amber LED lights when there is a fault detected with the fan tray Note that the Service Required LEDs on the front and back panels also light when this occurs
15. m Powering On the System Locally on page 22 m Powering On the System Remotely on page 25 Powering On the System Locally Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see Initiating a Reconfiguration Boot on page 28 Netra 440 Server Service Manual s April 2006 gt gt Caution Never move the system when the system power is on Movement can cause catastrophic hard drive failure Always power off the system before moving it Caution Before you power on the system ensure that the system doors and all panels are properly installed Turn on power to any external peripherals and storage devices Read the documentation supplied with the device for specific instructions Establish a connection to the system console If you are powering on the system for the first time connect a device to the serial management port using one of the methods described in the Netra 440 Server Installation Guide Otherwise use one of the methods for connecting to the system console also described in the Netra 440 Server Installation Guide Connect the AC or DC power cables Note As soon as the power cables are connected to the system the ALOM boots and displays its p
16. Chapter 4 Removing and Replacing Cold Swappable Components 109 11 Disconnect the P5 SCSI backplane power cable from both ends the end at P5 on the motherboard and the end on the SCSI backplane See FIGURE 4 36 Press the locking tab on the P5 motherboard end and pull it out of the connector Hold the SCSI backplane end by the edges and gently rock the cable from side to side as you pull it out of the connector 12 Disconnect the P1 DVD cable end at P1 on the motherboard FIGURE 4 36 Lift up the connector ejector levers as far as they go to release the DVD cable end from the connector then pull the DVD cable out of the connector 13 Disconnect the P3 SCSI data cable end at P3 on the motherboard FIGURE 4 36 Hold the cable end by the edges and gently rock the cable from side to side as you pull it out of the connector SCSI backplane power cable e e_ Lo H FIGURE 4 36 Disconnecting the Cables From the Motherboard AN 110 Netra 440 Server Service Manual April 2006 SCSI data cable 7 Ke w DVD cable Caution There are several pinch points on the power supplies so use caution when removing or installing a power supply in the system Refer to the caution label on the power suppl
17. The following procedure assumes that you are accessing the system console by the default method of connecting to the serial management port SERIAL MGT of the Netra 440 server Caution Do not hot swap drives without the correct preparations The system supports hot swapping hard drives but you must issue a software command before you remove or install a hard drive Open the system door Release the hard drive handle on the hard drive Pinch the hard drive latch to open the handle Align the hard drive to its drive bay Orient the hard drive so that the hard drive latch is on the bottom Note If you are replacing a drive that you removed previously be sure to install the hard drive into the same drive bay from which it was removed Insert the hard drive into the hard drive bay guide rails Slide the hard drive into the bay until it barely contacts the backplane Firmly press the center of the hard drive handle toward the hard drive until the latch closes securing the hard drive in place Log in as superuser oe su Password Chapter 3 Removing and Replacing Hot Swappable Components 49 7 Configure the new hard drive using this command cfgadm x configure dev rdsk device name where device name is the name of the hard drive to be configured For example cfgadm x configure dev rdsk c0t0d0 The blue OK to Remove LED goes out and the green Activity LED fla
18. if necessary Issue the following command ok power off Powering Off the System From the ALOM System Controller Prompt Notify users that the system will be powered off Back up the system files and data if necessary Log in to the ALOM Refer to the Advanced Lights Out Manager Software User s Guide for the Netra 440 Server 817 5481 xx for more information Issue the following command sc gt poweroff Chapter 2 Preparing to Service the System 27 Initiating a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly installed device s In addition if you remove any device and do not install a replacement device prior to rebooting the system you must perform a reconfiguration boot in order for the operating system to recognize the configuration change This requirement also applies to any component that is connected to the system I C bus to ensure proper environmental monitoring This requirement does not apply to any component that is a Installed or removed as part of a hot swap operation a Installed or removed before the operating system is installed a Installed as an identical replacement for a component that is already recognized by the operating system To issue software commands you need to set up an alphanumeric terminal connection a local g
19. serv s Sun Microsystems Inc a les droits de propriete intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook2 Java docs sun com VIS Sun StorEdge Solstice DiskSuite Java Sun VTS Netra et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et d
20. antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Log in as superuser su Password Chapter 3 Removing and Replacing Hot Swappable Components 45 6 Remove the hard drive from the device tree using the following command cfgadm x unconfigure dev rdsk device name Where device name is the name of the hard drive to be removed For example cfgadm x unconfigure dev rdsk c0t0d0 The blue OK to Remove hard drive LED lights 7 Allow the drive to spin down completely Caution When hot swapping a hard drive first ensure that the drive s blue OK to Remove LED is lit Then after disconnecting the drive from the SCSI backplane allow 30 seconds or so for the drive to spin down completely before removing it Failing to let the drive spin down before removing it could damage the drive 8 Open the system door 46 Netra 440 Server Service Manual April 2006 9 Identify the hard drive HDD to be removed and note the bay in which it is installed FIGURE 3 5 shows the location of the four hard drives Refer to the Netra 440 Server Diagnostics and Troubleshooting Guide 817 3886 xx for more information about isolating failed parts Note HDD0 is the default system drive HDD3 FIGURE 3 5 Hard Drive Locations Chapter 3 Removing and Replacing Hot Swappable Components 47 1
21. caution label on the power supply for more information Chapter 3 Removing and Replacing Hot Swappable Components 41 6 Pull the lever on the back of the power supply to the right FIGURE 3 4 This disconnects the power supply from the power distribution board inside the server Power supply FIGURE 3 4 Removing a Power Supply 7 Slide the power supply out of the server chassis by pulling on the lever FIGURE 3 4 Caution Never insert your hand into the power supply bay while the system is running or while the system is connected to power Doing so could result in serious personal injury The system console displays a message confirming the removal of the power supply 42 Netra 440 Server Service Manual April 2006 Installing a Power Supply The system s power supply hot swap feature enables you to insert a power supply without shutting down the operating system or turning off the system power When installing a power supply you must insert the power supply and wait for the two green power supply LEDs to light The following procedure assumes that you are accessing the system console by the default method of connecting to the serial management port SERIAL MGT of the Netra 440 server Caution You have limited time to perform a power supply hot swap operation You have 10 minutes at sea level and a maximum of 7 minutes at 10 000 feet 3048 meters to ensure proper system cooling Align the new
22. for servicing hot swappable components m Chapter 4 provides procedures for servicing cold swappable components This book also includes the following reference appendixes m Appendix A contains an illustrated parts breakdown m Appendix B is a reference for connector pinouts m Appendix C lists physical and environmental specifications Appendix D is a reference for board connectors Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See the following for this information a Software documentation that you received with your system a Solaris operating environment documentation which is at http docs sun com xvi Netra 440 Server Service Manual April 2006 Shell Prompts Shell Prompt C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser machine name amp machine name Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your Login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized Replace command line variables wit
23. installed Install the CPU memory module back into the system See Installing a CPU Memory Module on page 80 Replace the top cover See Installing the Top Cover on page 31 Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 85 A PCI Cards Keep the following points in mind when removing or installing a PCI card m All slots accept short or long PCI cards m 33 MHz slots accept 5V PCI cards 66 MHz slots accept only 3 3V cards m All slots accept either 32 bit or 64 bit PCI cards m All slots comply with PCI Local Bus Specification Revision 2 2 m All slots accept universal PCI cards m Each slot can supply up to 25 watts of power The total power used for all six slots must not exceed 90 watts in any combination of 5 volt and or 3 3 volt cards a Compact PCI cPCI cards and SBus cards are not supported m You can improve overall system availability by installing redundant network or storage interfaces on separate PCI buses For additional information refer to the Netra 440 Server System Administration Guide 817 3884 xx Note A 33 MHz PCI card installed in to any of the 66 MHz slots causes that bus to operate at 33 MHz Note All internal devices except hard drives must be installed only by qualified service personnel Removing a PCI Card Caution The system supplies power to the PCI card even
24. memory module are rotated up to a 90 degree angle Slide the CPU memory module into the guides in the CPU cage Slide the CPU memory module into the chassis until the connectors on the module begin to engage the socket on the motherboard Push down on both ejector levers simultaneously until the levers are completely pressed into their slots Note Do not press down directly on the CPU memory module Let the levers press the CPU memory module into its socket Tighten the two Phillips No 2 captive screws that secure the CPU memory module to the CPU cage Repeat Step 1 through Step 6 for every CPU memory module that you want to install If you are installing several CPU memory modules at one time once you have installed the final CPU memory module you should press down on each of the CPU memory modules one last time to verify that they are all fully seated Replace the top cover See Installing the Top Cover on page 31 Power on the system See Powering On the System on page 22 Netra 440 Server Service Manual s April 2006 Memory Modules The Netra 440 server uses 2 5 volt high capacity double data rate dual inline memory modules DDR DIMMs with error correcting code ECC The system supports DIMMs with 512 Mbyte 1 Gbyte and 2 Gbyte capacities Within each CPU memory module the four DIMM slots are organized into groups of two The system reads from or writes to both DI
25. one of the Gigabit Ethernet ports instead For information on configuring the Gigabit Ethernet ports refer to the Netra 440 Server Installation Guide 817 3882 xx m The ALOM system controller card must be installed in the system for the system to function properly m The ALOM system controller card is not a conventional PCI card Do not attempt to install the ALOM system controller card into a PCI slot In addition do not attempt to install a PCI card into the ALOM system controller slot Note All internal devices except hard drives must be installed only by qualified service personnel 94 Netra 440 Server Service Manual April 2006 Removing the ALOM System Controller Card Caution The system supplies power to the ALOM system controller card even when the system is powered off To avoid personal injury or damage to the ALOM system controller card you must disconnect the AC or DC power cables before servicing the ALOM system controller card Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Disconnect the AC or DC power cables from the back of the system Remove the top cover See Removing the Top Cover on page 30 Locate the ALOM system controller card Disconnect any external cables attached to the faceplate of the ALOM system controller card Note and label cable conne
26. powering off the system 11 Close the system door The system front panel LED indicators provide power on status information For information about the system LEDs see Front Panel LEDs on page 3 If the system encounters a problem during startup and the rotary switch is in the Normal position try restarting the system in diagnostics mode to determine the source of the problem Turn the rotary switch to the Diagnostics position and power cycle the system See Powering Off the System on page 26 For information about system diagnostics and troubleshooting refer to the Netra 440 Server Diagnostics and Troubleshooting Guide 817 3886 xx Accessing Internal Components Removing the Top Cover 1 Power off the system See Powering Off the System on page 26 2 Remove the system from the rack The procedures for removing the system from the rack will vary depending on the type of rack mount kit that you are using Refer to the Netra 440 Server Installation Guide 817 3882 xx for more information 3 Open the system door 30 Netra 440 Server Service Manual April 2006 4 Loosen the Phillips No 2 captive lockdown screw securing the top cover to the chassis The lockdown screw is located on the chassis face above the hard drives between the two latches FIGURE 2 3 Captive lockdown screw Top cover latches FIGURE 2 3 Locating the Latches on the Top Cover 5 Pull the latches up to release th
27. reboot See Powering On the System on page 22 56 Netra 440 Server Service Manual April 2006 System Configuration Card SCC The system configuration card stores system configuration variables and MAC addresses For more information on the system configuration card refer to the Netra 440 Server Product Overview 817 3881 xx You can replace a functioning system configuration card and install it into another system thereby preserving the system s host ID information Thus migrating a system configuration card from one system to another can smooth transitions to new or upgraded systems or quickly bring up a backup system if a primary system becomes unavailable without disrupting the system s identity on the network Note that you can only migrate a system configuration card from one Netra 440 server to another Netra 440 server If you are replacing a defective system configuration card you must contact a Sun service representative to obtain a new card with the existing server s host ID and MAC address Do not reuse an old system configuration card if you have replaced it with a new one with the same host ID and MAC address Caution Do not handle the system configuration card unless you need to transfer it to another system If you need to handle the card for this reason avoid contact with the gold terminals on the underside of the card Caution Never remove the system configuration card while the serv
28. responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Contacting Sun Technical Support If you have technical questions about this product that are not answered in this document go to http www sun com service contacting Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Netra 440 Server Service Manual part number 817 3883 12 Preface xix xx Netra 440 Server Service Manual s April 2006 CHAPTER 1 Identifying the Netra 440 Server FRUs and LEDs This chapter contains the following sections m Locating Front Panel Components and LEDs on page 2 m Locating Back Panel Components and LEDs on page 12 m Locating Internal Components on page 19 For background information about the Netra 440 server and detailed instructions for installing configuring and administering the server see m Netra 440 Server Installation Guide m Netra 440 Server System Administration Guide Locating Front Panel Components and LEDs Front Panel Components FIGURE 1 1 shows the system components that you can access from the front pan
29. system to engage the tabs at the bottom of the motherboard with the slots at the base of the system Tighten the three Phillips No 2 screws to secure the motherboard to the system FIGURE 4 39 Connect the P3 SCSI data cable end at P3 on the motherboard Connect the P1 DVD ROM cable end at P1 on the motherboard a Ensure that the ejector levers are rotated up before inserting the cable b Push the cable end into its connector until the ejector levers lie flat Connect the P5 SCSI backplane power cable end at P5 on the motherboard At the front of the system slide the power distribution board back into the system until it is engaged with the motherboard Use the ejector levers at the front of the power distribution board to fully secure it against the motherboard Caution There are several pinch points on the power supplies so use caution when removing or installing a power supply in the system Refer to the caution label on the power supplies for more information Tighten the two captive screws to completely secure the power distribution board to the motherboard At the rear of the system fully push all four of the power supplies back into the system Push the lever on each power supply to the right to fully seat it in the system Reinsert the air diverter into the system and tighten the two screws at the top of the air diverter to secure it to the system Install the alarm card See
30. the supply in its bay until you are ready to install a replacement Two power supplies must be present at all times to ensure proper system cooling Note All internal devices except hard drives must be installed only by qualified service personnel Chapter 3 Removing and Replacing Hot Swappable Components 39 gt gt gt The following procedure assumes that you are accessing the system console by the default method of connecting to the serial management port SERIAL MGT of the Netra 440 server Removing a Power Supply If a power supply fails the enclosure status Service Required LED and that power supply Service Required LED will light Caution If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper system cooling Caution Power supply hot swap operations should only be conducted by qualified service personnel Caution Attempting to remove a power supply without issuing a software command to isolate it could damage the power supply Caution You have limited time to perform the power supply hot swap operation You have 10 minutes at sea level and a maximum of 7 minutes at 10 000 feet 3048 meters to ensure proper system cooling Ensure that you have a replacement power supply ready before beginning this procedure Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 40 N
31. use one of the following methods a Hold down the Stop or L1 key and press A on your keyboard m Press the Break key on the terminal keyboard m Type the break command from the sc gt prompt 7 At the ok prompt type the following commands ok setenv auto boot false ok reset all You must set the auto boot variable to false and issue the reset all command to ensure that the system correctly initializes upon reboot If you do not issue these commands the system may fail to initialize 8 At the ok prompt type the following command ok setenv auto boot true You must set the auto boot variable back to true so that the system boots automatically after a system reset 9 At the ok prompt type the following command ok boot r The boot r command rebuilds the device tree for the system incorporating any newly installed options so that the operating system recognizes them Chapter 2 Preparing to Service the System 29 Note The system can take anywhere from 30 seconds to 20 minutes before the system banner appears This time depends on the system configuration number of CPUs memory modules PCI cards and the level of POST and OpenBoot Diagnostics tests being performed For more information about OpenBoot configuration variables see the Netra 440 Server System Administration Guide 817 3884 xx 10 Turn the rotary switch to the Locked position FIGURE 2 2 This prevents anyone from accidentally
32. when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the PCI card Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 86 Netra 440 Server Service Manual April 2006 3 Remove the top cover See Installing the Top Cover on page 31 4 Disconnect any external cables attached to the faceplate of the PCI card 5 Disconnect any internal cables connected to the PCI card internal connectors 6 Remove the Phillips No 1 screw securing the card to the system back panel FIGURE 4 23 shows the screw being removed for a regular PCI card and FIGURE 4 24 shows the screw being removed from a long PCI card FIGURE 4 23 Removing the Screw for a Regular PCI Card Chapter 4 Removing and Replacing Cold Swappable Components 87
33. without the fan tray in place or the system may overheat 38 Netra 440 Server Service Manual April 2006 Installing a Fan Tray 0 2 Open the system door Align the fan tray to its bay Orient the fan tray so that the latch is on the bottom Note If you are replacing a fan tray that you removed previously be sure to install the fan tray into the same bay from which it was removed Insert the fan tray into the bay guide rails and slide the fan tray into the bay until it makes firm contact with the backplane Close the system door Power Supplies The system s power supply hot swap feature enables you to remove a power supply without shutting down the operating system or turning off the system power provided that at least two other power supplies are online working and properly secured When removing a power supply using the hot swap operation you need to issue a software command to prepare the system for the hot swap operation This command also lights up the power supply OK to Remove LED You will use the Advanced Lights Out Manager ALOM software tool to initiate a hot swap operation of the Netra 440 server s power supply Refer to the Sun Advanced Lights Out Manager User s Guide 817 5481 xx for additional information if necessary Note that the power supply removal and replacement instructions are identical for both DC and AC powered systems Caution If a power supply fails leave
34. work environment can destroy the DIMM Do not remove a DIMM from its antistatic packaging until you are ready to install it on the CPU memory module Handle the DIMM only by its edges Do not touch the components or any metal part Always wear an antistatic grounding strap when you handle the DIMM For more information see Avoiding Electrostatic Discharge on page 32 Caution The CPU memory module and the DIMMs can be hot Handle the CPU memory module and the DIMMs carefully to avoid injury Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Remove the top cover See Removing the Top Cover on page 30 Remove the appropriate CPU memory module from the system See Removing a CPU Memory Module on page 77 Identify the memory module to be removed Refer to the Netra 440 Server Diagnostics and Troubleshooting Guide 817 3886 xx for information about isolating failed parts Chapter 4 Removing and Replacing Cold Swappable Components 83 6 Push down on the ejector levers on each side of the memory module simultaneously until the memory module ejects from its socket FIGURE 4 22 Apply even pressure on both levers FIGURE 4 22 Removing a Memory Module 7 Grasp the top corners of the memory module and pull it up and out of its socket 8 Place the memory module on an antistatic m
35. 0 Pinch the hard drive latch up to release the hard drive handle FIGURE 3 9 FIGURE 3 6 Removing a Hard Drive 11 Pull the handle away from the hard drive until you feel the hard drive connector disengage from the SCSI backplane connector FIGURE 3 6 12 Holding the hard drive by the handle slide the hard drive out of the hard drive bay Note When you reinstall the hard drive or a replacement drive be sure to install the hard drive into the same drive bay as the one from which it was just removed 13 If you are not replacing the hard drive right away close the system door 48 Netra 440 Server Service Manual April 2006 Q ol Installing a Hard Drive The system s drive hot swap feature enables you to insert a hard drive without shutting down the operating system or turning off the system power When installing a drive you must insert the hard drive and wait for it to spin up to operating speed Then you re create or reconfigure the file systems so that the Solaris OS recognizes the hard drive Finally you configure your application if necessary to operate with this new drive Use the cf gadm command to install a Netra 440 server s internal hard drives using the hot swap operation The following procedure describes the general steps involved but your specific device names might be different
36. 00 alarm LEDs critical 10 description 9 location 4 9 major 10 minor 11 states 10 user 11 alarm port description 17 location 12 17 pinouts 131 ALOM system controller card connectors 141 installing 98 location 12 part number 95 ports 18 removing 95 alphanumeric terminal remote power off 27 28 remote power on 25 B back panel components 12 LEDs 14 ports description 17 location 17 Cc clearance specifications 136 connector board power cable connecting 67 disconnecting 62 connectors ALOM system controller card 141 motherboard 138 SCSI backplane 139 CPU memory module installing 80 part number 77 removing 77 143 critical alarm LED 10 D DC ground studs location 12 description 18 device trees rebuilding 29 Diagnostics rotary switch position 28 DIMMs installing 85 removing 83 DIMMs dual inline memory modules groups illustrated 81 DVD cable connecting 67 disconnecting 62 DVD drive installing 55 location 2 54 removing 54 DVD slot cover installing 55 removing 55 E electrostatic discharge avoiding 32 enclosure status LEDs description 5 15 location 4 14 environmental specifications 136 Ethernet connection LEDs description 14 location 14 Ethernet ports description 17 location 12 17 pinouts 126 F fan cable connecting 67 77 disconnecting 61 75 location 61 75 fan tray 3 installing 76 location 19 144 Netra 440 Ser
37. 1 Calculating Air Filter Replacement Schedules for the Netra 440 Server Room Cleanliness Replacement Schedule in Days Case A 0 0000016 grams ft3 539 16 Case B 0 0000161 grams ft3 53 92 Your environment 1 Open the system door 2 Locate the air filter behind the front door panel FIGURE 3 7 FIGURE 3 7 Locating the Air Filter Chapter 3 Removing and Replacing Hot Swappable Components 51 3 Remove the air filter assembly from the front door panel FIGURE 3 8 FIGURE 3 8 Removing the Air Filter Installing the Air Filter 1 Install the air filter assembly into the front door panel FIGURE 3 8 2 Close the system door 52 Netra 440 Server Service Manual April 2006 CHAPTER 4 Removing and Replacing Cold Swappable Components Cold swappable components require the system to be powered down before you can remove them In a Netra 440 server the following components are cold swappable DVD Drive on page 54 System Configuration Card SCC on page 57 System Configuration Card Reader on page 60 SCSI Backplane on page 68 Fan Tray 3 on page 74 CPU Memory Module on page 77 Memory Modules on page 81 PCI Cards on page 86 ALOM System Controller Card on page 94 Alarm Card on page 100 Power Distribution Board on page 104 Motherboard on page 108 53 54 DVD DrIve The following section describes how to remove and install
38. BLE 1 9 TABLE 1 10 TABLE 1 11 TABLE 1 12 TABLE 3 1 TABLE A 1 TABLE A 2 TABLE A 3 TABLE B 1 TABLE B 2 TABLE B 3 TABLE B 4 Front Panel Components 3 Enclosure Status LEDs 6 Hard Drive LEDs 7 Fan TrayLEDs 8 Alarm Indicators and Dry Contact Alarm States 10 Back Panel Components 13 Ethernet LEDs 14 Network Management PortLED 15 Power Supply LEDs 15 Back Panel External Ports 17 ALOM External Ports 18 Internal Components 20 Calculating Air Filter Replacement Schedules for the Netra 440 Server 51 Front Panel Components and Fan Tray 3 Assembly 119 Miscellaneous Components 121 Rackmount Kits 121 Serial Port Connector Signals 124 USB Ports Pin Numbering 125 Ethernet Connector Pin Signals 126 Network Management Port Pin Signals 127 xiii TABLE B 5 TABLE B 6 TABLE B 7 TABLE C 1 TABLE C 2 TABLE C 3 TABLE C 4 TABLE C 5 TABLE C 6 Serial Management Port Pin Signals 128 SCSI Port Pin Signals 129 Alarm Port Signals 131 Physical Specifications Netra 440 Server 133 AC Operating Power Limits and Ranges for Each Power Supply in the Netra 440 Server 134 AC Operating Power Limits and Ranges for the Netra 440 Server 134 DC Operating Power Limits and Ranges for Each Power Supply in the Netra 440 Server 135 DC Operating Power Limits and Ranges for the Netra 440 Server 135 Netra 440 Server Operating and Storage Specifications 136 xiv Netra 440 Server Service Manual s April 2006 Pr
39. Breakdown 121 122 Netra 440 Server Service Manual s April 2006 APPENDIX B Connector Pinouts This appendix provides reference information about the system back panel ports and pin assignments Topics covered in this appendix include Serial Port TTYB on page 124 USB Ports on page 125 Ethernet Ports on page 126 Network Management Port on page 127 Serial Management Port SERIAL MGT on page 128 SCSI Port on page 129 Alarm Port on page 131 123 Serial Port TTYB The serial port connector TTYB is a DB 9 connector that can be accessed from the back panel FIGURE B 1 Serial Port Pin Numbering TABLE B 1 Serial Port Connector Signals Pin Signal Description Pin Signal Description 1 Data Carrier Detect 6 Data Set Ready 2 Receive Data 7 Request to Send 3 Transmit Data 8 Clear to Send 4 Data Terminal Ready 9 Ring Indicate 5 Ground 124 Netra 440 Server Service Manual April 2006 USB Ports Four Universal Serial Bus USB ports are located on the motherboard in a double stacked layout The ports can be accessed from the back panel XS USB3 USB2 USBO USB1 FIGURE B 2 USB Connector Pin Numbering TABLE B 2 USB Ports Pin Numbering Pin Signal Description Pin Signal De
40. Chapter 2 Preparing to Service the System 33 34 Netra 440 Server Service Manual April 2006 CHAPTER O Removing and Replacing Hot Swappable Components Hot swappable components are those that you can install or remove while the system is running without affecting the rest of the system s capabilities However you might have to prepare the operating system prior to the hot swap operation by performing certain system administration tasks In a Netra 440 server the following components are hot swappable Fan Trays 0 2 on page 36 Power Supplies on page 39 Hard Drives on page 44 E a E m Air Filter on page 50 35 36 Fan Trays 0 2 Note Only fan trays 0 2 are hot swappable fan tray 3 is a cold swappable component Refer to Fan Tray 3 on page 74 for information on removing and replacing fan tray 3 If fan tray 0 1 or 2 fails the enclosure status Service Required LED lights and a console message indicates which fan tray failed Caution Have a replacement fan tray available before removing a fan tray A system can only run for approximately 15 minutes with only two fan trays operating before overheating occurs Caution The power supplies contain fans that are integral to system cooling Failure to install a replacement fan tray or power supply could lead to serious overheating and severe damage to the system For more information refer to the Netra 440 Se
41. Ds 5 Hard Drive Status LEDs 7 Fan Tray Status LEDs 0 2 8 Alarm LEDs 9 Locating Back Panel Components and LEDs 12 Back Panel Components 12 Back Panel LEDs 14 Ethernet Connection LEDs 14 Enclosure Status LEDs 15 Network Management Port LED 15 Power Supply LEDs 15 Back Panel Slots and Ports 16 PCI Slots 16 External Ports 17 ALOM System Controller Card External Ports 18 Locating Internal Components 19 Preparing to Service the System 21 Service Guidelines 21 Tools Required for Installation and Service 22 Controlling Server Power 22 Powering On the System 22 Powering On the System Locally 22 Powering On the System Remotely 25 Powering Off the System 26 Powering Off the Server Locally 26 Powering Off the System Remotely 27 Initiating a Reconfiguration Boot 28 Accessing Internal Components 30 Removing the Top Cover 30 Installing the Top Cover 31 Avoiding Electrostatic Discharge 32 Removing and Replacing Hot Swappable Components 35 Fan Trays 0 2 36 Removing a Fan Tray 0 2 37 Installing a Fan Tray 0 2 39 Power Supplies 39 Removing a Power Supply 40 Installing a Power Supply 43 Hard Drives 44 Removing a Hard Drive 45 Installing a Hard Drive 49 Netra 440 Server Service Manual s April 2006 Air Filter 50 Installing the Air Filter 52 Removing and Replacing Cold Swappable Components 53 DVD Drive 54 Removing the DVD Drive 54 Installing the DVD Drive 55 System Configuration Card SCC 57 Removing the System Configuration Ca
42. Installing the Alarm Card on page 103 Install the ALOM system controller card See Installing the ALOM System Controller Card on page 98 Install all PCI cards See Installing a PCI Card on page 92 Install all CPU memory modules See Installing a CPU Memory Module on page 80 Chapter 4 Removing and Replacing Cold Swappable Components 115 17 Replace the top cover See Installing the Top Cover on page 31 18 Connect the AC or DC power cables to the back of the system 19 Power on the system See Powering On the System on page 22 116 Netra 440 Server Service Manual April 2006 APPENDIX A Illustrated Parts Breakdown This appendix contains a sequence of illustrations that show how the various pieces of the system fit together Use the accompanying tables as a reference for ordering field replaceable units FRUs Note The part numbers for the various components of the Netra 440 server are no longer listed in this manual For the latest part numbers for this product including new RoHS compliant part numbers refer to Product Change Notification PCN documents or contact your Sun Sales Representative for assistance This illustrated parts breakdown is divided into the following sections m Front Panel Components and Fan Tray 3 Assembly on page 118 m Motherboard and Other Miscellaneous Components on page 120 a Rackmount Kits on page 121 117 Front
43. MMs in a group simultaneously DIMMs therefore must be added in pairs The figure below shows the DIMM slots and DIMM groups on a Netra 440 server CPU memory module Adjacent slots belong to the same DIMM group The two groups are designated 0 and 1 FIGURE 4 21 Memory Module Groups 0 and 1 You must physically remove a CPU memory module from the system before you can install or remove DIMMs The DIMMs must be added in pairs within the same DIMM group and each pair used must have two identical DIMMs installed that is both DIMMs in each group must be from the same manufacturing vendor and must have the same capacity for example two 512 Mbyte DIMMs two 1 Gbyte DIMMs or two 2 Gbyte DIMMs Note Each CPU memory module must be populated with a minimum of two DIMMs installed in either group 0 or group 1 Chapter 4 Removing and Replacing Cold Swappable Components 81 82 Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove a DIMM from its antistatic packaging until you are ready to install it on the CPU memory module Handle the DIMM only by its edges Do not touch the components or any metal part Always wear an antistatic grounding strap when you handle the DIMM For more information see Avoiding Electrostatic Discharge on page 32 Memory Interleaving
44. Panel Components and Fan Tray 3 Assembly FIGURE A 1 Front Panel Components and Fan Tray 3 Assembly 118 Netra 440 Server Service Manual April 2006 TABLE A 1 Front Panel Components and Fan Tray 3 Assembly Reference Number o N DD a oO FF Q N e Part Fan trays 0 1 or 2 73 GB SCSI hard drive Power distribution board Air filter DVD RW drive DVD ROM drive System configuration card System configuration card reader rotary switch Fan tray 3 Appendix A Illustrated Parts Breakdown 119 Motherboard and Other Miscellaneous Components FIGURE A 2 Motherboard and Other Miscellaneous Components 120 Netra 440 Server Service Manual April 2006 TABLE A 2 Miscellaneous Components Reference Number e e o a I AeA WwW N oOo I DD DBD Part Power supply DC Power supply AC Alarm card with Alarm In and Alarm Out cables ALOM system controller card Motherboard 1 28 GHz CPU memory module with no memory 1 28 GHz CPU memory module with 2 GB memory 4 x 512 MB DIMMs 1 28 GHz CPU memory module with 4 GB memory 4 x 1 GB DIMMs 1 GB memory 2 x 512 MB DIMMs 2 GB memory 2 x 1 GB DIMMs 4 GB memory 2 x 2 GB DIMMs Short PCI card Long PCI card SCSI backplane Miscellaneous cables Part Rackmount Kits TABLE A 3 Rackmount Kits 23 inch 2 post Hard Mount Kit 600mm x 600mm 2 post Hard Mount Kit 19 inch 4 post Slide Mount Kit Appendix A Illustrated Parts
45. Pin Signal Description 18 TERM_PWR 52 TERM_PWR 19 N C 53 N C 20 Ground 54 Ground 21 ATN 55 ATN 22 Ground 56 Ground 23 BSY 57 BSY 24 ACK 58 ACK 25 RST 59 RST 26 MSG 60 MSG 27 SEL 61 SEL 28 CD 62 CD 29 REQ 63 REQ 30 I O 64 I O 31 Data8 65 Data8 32 Data9 66 Data9 33 Data10 67 Data10 34 Data11 68 Data11 130 Netra 440 Server Service Manual s April 2006 Alarm Port The alarm port uses a standard DB 15 connector In a telecommunications environment use this port to connect to the central office alarming system FIGURE B 7 shows the pin numbering of the alarm port TABLE B 7 and describes the pin signals FIGURE B 7 Alarm Port TABLE B 7 Alarm Port Signals Pin Signal Description RESERVED RESERVED NC NC ALARM0_NC ALARMO_NO ALARM0_COMI o N A a A N e ALARM1_NO conditions e When the system is in Standby mode Pin 9 10 11 12 13 14 15 CHASSIS Signal Description ALARM1_NC ALARM1_COM ALARM2_NO ALARM2_NC ALARM2_COM ALARM3_NO ALARM3_COM FRAME GND The ALOM software sets the ALARM0 critical relay and the associated critical LED for the following e When the server is powered on and the operating system has not booted or has failed Appendix B Connector Pinouts 132 Netra 440 Server Service Manual s April 2006 APPENDIX C System Specifications This appendix provides the follo
46. Reader The system configuration card reader is mounted to the lower piece of the fan tray 3 assembly Removing the System Configuration Card Reader Caution The system supplies power to the system configuration card reader even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the system configuration card reader Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Disconnect the AC or DC power cables from the back of the system Remove the top cover See Removing the Top Cover on page 30 Completely remove the system configuration card from the system configuration card reader Remove the DVD drive from the front of the system See Removing the DVD Drive on page 54 Netra 440 Server Service Manual s April 2006 7 Disconnect the fan cable from the SCSI backplane FIGURE 4 6 SCSI backplane Fan cable bl b bl hi bi FIGURE 4 6 Disco
47. SB ports System controller USB0 3 NETO NET1 and ports SCSI port Six PCI Serial port TTYB aon card slots Alarm port Four power supplies FIGURE 1 7 Back Panel Features 12 Netra 440 Server Service Manual s April 2006 TABLE 1 6 lists the rear panel components and shows whether they are hot swappable or cold swappable and whether they can be removed from the rear of the system or through the top of the system For more detailed information about each of the rear panel components refer to the Netra 440 Server Product Overview 817 3881 xx TABLE 1 6 Back Panel Components Hot or Cold Swappable Removal Point Component Hot Cold Rear Top Alarm card and port e Motherboard with data ports ALOM system controller and ports PCI cards e Power supplies Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 13 Back Panel LEDs The back panel LEDs include the enclosure status LEDs the Ethernet port LEDs the power supply LEDs and the SYSTEM controller card LED The enclosure status LEDs are replicated from the front panel Enclosure status LEDs Ethernet connection LEDs Network management port LED
48. ans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionnier de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation grephique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON SA Ca Adobe PostScript Contents Preface xv Identifying the Netra 440 Server FRUs and LEDs 1 Locating Front Panel Components and LEDs 2 Front Panel Components 2 Front Panel LEDs 3 Enclosure Status LE
49. ard Apply even pressure along each edge of the card Caution Do not apply excessive force to one end or one side of the card Doing so could damage the card or the motherboard connector Secure the PCI card faceplate to the system back panel with the Phillips No 1 screw If you are installing a long PCI card lower the slotted PCI card retainer flap on the fan tray 3 assembly onto the long PCI card If necessary connect any internal cables to the PCI card internal connectors If necessary connect any external cables to the PCI card Replace the top cover See Installing the Top Cover on page 31 Perform a reconfiguration boot on the system so that the system is able to recognize the new PCI card See Initiating a Reconfiguration Boot on page 28 Run the OpenBoot diagnostics tests to verify that the system functions correctly with the new PCI card you have just installed For additional information see the Netra 440 Server System Administration Guide 817 3884 xx Chapter 4 Removing and Replacing Cold Swappable Components 93 ALOM System Controller Card Caution Although access to the Advanced Lights Out Manager ALOM system controller through the network management port is secure access through the serial management port is not secure Therefore avoid connecting a serial modem to the serial management port The ALOM serial management port labeled SERIAL MGT and network
50. ard to back of the system FIGURE 4 39 FIGURE 4 39 Unscrewing the Motherboard Screws Chapter 4 Removing and Replacing Cold Swappable Components 113 18 Slide the motherboard slightly toward the front of the system to disengage the tabs at the bottom of the motherboard from the slots in the system 19 Pull the motherboard up and out to remove it from the system FIGURE 4 40 Remove the motherboard at an angle to clear the sides of the system You may have to rock the motherboard from side to side to remove it cleanly FIGURE 4 40 Removing the Motherboard From the System Installing the Motherboard powered off To avoid personal injury or damage to the motherboard you must J Caution The system supplies power to the motherboard even when the system is disconnect all AC or DC power cables before servicing the motherboard 1 Align the motherboard with the chassis so the CPU cage sits directly behind the hard drives and fan trays FIGURE 4 40 2 Lower the motherboard into the chassis at an angle inserting the CPU side of the board first Ensure that the DVD cable and the SCSI cable are folded back out of the way You might have to rock the motherboard from side to side to install it cleanly 114 Netra 440 Server Service Manual April 2006 10 11 12 13 14 15 16 With the motherboard sitting flat on the base of the system slide the motherboard toward the back of the
51. art number 86 removing 86 PCI card slots description 16 location 12 physical specifications 133 pinouts alarm port 131 Ethernet ports 126 network management port NET MGT 127 SCSI port 129 serial management port SERIAL MGT 128 serial port TTYB 124 USB ports 125 power turning off 26 turning off locally 26 turning off remotely 27 turning on 22 turning on locally 22 turning on remotely 25 power distribution board installing 107 location 2 removing 104 Power OK power supply LED 24 26 power specifications 134 135 power supplies installing 43 ALOM command 44 location 12 removing 40 ALOM command 41 power supply LEDs 146 Netra 440 Server Service Manual s April 2006 description 15 location 14 R reconfiguration boot 28 relay state normally closed NC 11 normally open NO 11 removing air filter 52 alarm card 100 ALOM system controller card 95 CPU memory module 77 DIMMs 83 DVD drive 54 DVD slot cover 55 fan tray 3 74 fan trays 0 2 37 hard drives 45 memory modules 83 motherboard 108 PCI card 86 power distribution board 104 power supplies 40 rotary switch 61 SCSI backplane 68 system configuration card 58 system configuration card SCC reader 60 rotary switch Diagnostics position 24 28 installing 67 location 24 Locked position 24 removing 61 Standby position 26 S SCSI backplane connectors 139 installing 73 location 19 61 69 75 remo
52. at 9 Repeat Step 5 through Step 8 for all the memory modules to be removed 84 Netra 440 Server Service Manual April 2006 Installing a Memory Module Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static electricity from your clothes or work environment can destroy the DIMM Do not remove a DIMM from its antistatic packaging until you are ready to install it on the CPU memory module Handle the DIMM only by its edges Do not touch the components or any metal part Always wear an antistatic grounding strap when you handle the DIMM For more information see Avoiding Electrostatic Discharge on page 32 Caution The CPU memory module and the DIMMs can be hot Handle the CPU memory module and the DIMMs carefully to avoid injury Locate the slot into which you are installing the memory module Rotate out the memory module ejector levers for that slot Holding the bottom edge of the module parallel to its socket carefully align the module so that each of its contacts is centered on a socket pin Ensure that the memory module is correctly oriented A notch along the bottom of the memory module corresponds to a tab on the socket Push firmly and evenly on both ends of the memory module until its bottom edge is firmly seated in the socket You hear a click when the ejector levers lock into place Repeat Step 1 through Step 4 for all memory modules to be
53. auses an immediate system shutdown in 60 seconds 1 Power off the system See Powering Off the System on page 26 2 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 3 Open the system door 4 Locate the system configuration card reader FIGURE 4 4 On Standby button Rotary switch fo eooco System configuration card reader FIGURE 4 4 Locating the System Configuration Card Reader 58 Netra 440 Server Service Manual April 2006 5 Pull the security post out of its position from in front of the system configuration card FIGURE 4 5 FIGURE 4 5 Removing a System Configuration Card 6 Grasp the system configuration card with your fingers and pull it out of the system Installing the System Configuration Card 1 Insert the system configuration card into the system configuration card reader which is at the left of the On Standby button FIGURE 4 4 Orient the system configuration card so that the Sun logo is on the top of the card 2 Insert the security post into its position in front of the system configuration card 3 Close the system door 4 Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 59 60 System Configuration Card
54. avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the power distribution board Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Disconnect the AC or DC power cables from all of the power supplies at the back of the system Caution There are several pinch points on the power supplies so use caution when removing or installing a power supply in the system Refer to the caution label on the power supplies for more information Netra 440 Server Service Manual s April 2006 4 Disengage all of the power supplies from the power distribution board a Go to the back of the system and pull the lever on the power supply to the right FIGURE 4 33 This disconnects the power supply from the power distribution board Power supply Lever FIGURE 4 33 Removing a Power Supply Unit b Pull the power supply out of its bay just enough to disengage the power supply connectors from the power distribution board connectors Leave the power supply in its bay but disconnected from the power distribution board c Repeat Step a and Step b for the remaining three power supplies Chapter 4 Removing and Replacing Cold Swappable Components 105 5 At the front of the system open the system door 6 Using a Phillips screwdriver loosen the two captive
55. both the DVD ROM drive and the DVD RW drive both referred to as the DVD drive in this section Removing the DVD Drive 1 Power off the system See Powering Off the System on page 26 2 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 3 Open the system door 4 Press down on the two DVD drive locking tabs releasing the DVD drive from its cage FIGURE 4 1 FIGURE 4 1 Removing a DVD Drive 5 Pull out the DVD drive from the front of the system Netra 440 Server Service Manual s April 2006 6 If you are not replacing the DVD drive immediately install the DVD slot cover over the empty DVD space Insert the lower two tabs of the DVD cover into the two slots in the empty DVD space then push the top of the DVD slot cover up until it clicks into place FIGURE 4 2 FIGURE 4 2 Installing the DVD Slot Cover Installing the DVD Drive 1 Remove the DVD slot cover if one is installed Pull down on the top of the DVD slot cover then lift it up and away from the empty DVD slot FIGURE 4 3 Store the DVD slot cover in a safe place FIGURE 4 3 Removing the DVD Slot Cover Chapter 4 Removing and Replacing Cold Swappable Components 55 2 Slide the DVD drive into the system until the two DVD drive locking tabs click into place 3 Close the system door 4 Power on the system and perform a configuration
56. card Power off the system if you have not done so already See Powering Off the System on page 26 Remove the top cover if you have not done so already See Removing the Top Cover on page 30 Locate an unused PCI slot Note PCI slots 2 4 and 5 can handle 33 MHz or 66 MHz cards PCI slots 0 1 and 3 are reserved for 33 MHz cards Note Installing a 33 MHz PCI card into a 66 MHz slot slots 2 4 or 5 causes each card or device on that bus to operate at 33 MHz For more information about PCI cards and buses refer to the Netra 440 Server Product Overview 817 3881 xx If you are installing a PCI card into an unused slot remove the corresponding filler panel from the system back panel Otherwise go to Step 3 a Remove the Phillips No 1 screw securing the PCI filler panel to the system back panel b Lift out the filler panel and save it for future use c If you are installing a long PCI card raise the slotted PCI card retainer flap on the fan tray 3 assembly FIGURE 4 25 Netra 440 Server Service Manual s April 2006 5 10 11 12 Insert the PCI card into the appropriate slot on the motherboard Ensure that the faceplate of the PCI card is not bent A bent faceplate could affect the installation of the card a Insert the faceplate end of the card into the appropriate opening in the back panel b Push the card into the corresponding connector on the motherbo
57. ctor locations Chapter 4 Removing and Replacing Cold Swappable Components 95 7 Remove the Phillips No 1 screw securing the card to the system back panel FIGURE 4 28 Caution Ensure that the power cords are disconnected from the system before removing the ALOM system controller card FIGURE 4 28 Removing the ALOM System Controller Card 96 Netra 440 Server Service Manual April 2006 Caution Follow the instructions in the next step carefully or you may damage the ALOM system controller card or the motherboard 8 Using equal force on both ends of the ALOM system controller card pull the card straight up from its slot FIGURE 4 29 Hold the card by the faceplate and its opposite edge Pull up while rocking the card from end to end until it is freed from its slot
58. d drives contain electronic components 1 Power off the system See Powering Off the System on page 26 2 Remove the system from the rack The procedures for removing the system from the rack will vary depending on the type of rack mount kit that you are using Refer to the Netra 440 Server Installation Guide 817 3882 xx for more information 3 If you are servicing any internal components remove the top cover See Accessing Internal Components on page 30 4 Disconnect the AC or DC power cables 32 Netra 440 Server Service Manual s April 2006 5 Use an antistatic mat or similar surface When performing any installation or service procedure place static sensitive parts such as boards cards and hard drives on an antistatic surface The following items can be used as an antistatic surface m The bag used to wrap a Sun replacement part m The shipping container used to package a Sun replacement part m Sun electrostatic discharge ESD mat m Disposable ESD mat shipped with replacement parts or options 6 Use an antistatic wrist strap Attach the appropriate end of the strap to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap Note Ensure that the wrist strap is in direct contact with the metal on the chassis 7 Detach both ends of the strap after you have completed the installation or service procedure
59. e system Ethernet port This port provides direct network access to the ALOM system controller card when configured and can access the ALOM prompt and system console output 18 Netra 440 Server Service Manual s April 2006 Locating Internal Components The illustration below shows the system s internal components from the top view Motherboard Fan tray 3 SCSI backplane FIGURE 1 12 Locating Internal Components TABLE 1 12 lists the internal components and shows whether they are hot swappable or cold swappable and whether they can be removed from the rear of the system or through the top of the system Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 19 20 For more detailed information about each of the rear panel components refer to the Netra 440 Server Product Overview TABLE 1 12 Internal Components Component Hot or Cold Swappable Hot Cold Rear Removal Point Top Fan tray 3 Motherboard SCSI backplane CPU modules Netra 440 Server Service Manual April 2006 CHAPTER 2 Preparing to Service the System This chapter contains the following sections Service Guidelines on page 21 Tools Required for Installation and Service on page 22 Controlling Server Power on page 22 Initiating a Reconfiguration Boot on page 28 Accessing Internal Components on page 30 Avoiding Electrostatic Dischar
60. e the two pieces completely together Secure them together using the single captive screw FIGURE 4 11 Insert the fan tray 3 assembly into the system FIGURE 4 10 Secure the fan tray 3 assembly to the system using the single captive screw FIGURE 4 9 Reinstall any long PCI cards if necessary See Installing a PCI Card on page 92 for those instructions Connect the connector board power cable at J18 on fan tray 3 FIGURE 4 8 Connect the DVD cable at P1 on the motherboard FIGURE 4 8 Install the DVD drive back into the system See Installing the DVD Drive on page 55 Push the rotary switch back into place at the front of the server FIGURE 4 7 Connect the fan cable to the SCSI backplane FIGURE 4 6 Replace the top cover See Installing the Top Cover on page 31 Connect the AC or DC power cables to the back of the system Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 67 68 SCSI Backplane Removing the SCSI Backplane Caution The system supplies power to the SCSI backplane even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the SCSI backplane Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Di
61. e top cover from the chassis then lift the cover up and off the chassis FIGURE 2 3 Installing the Top Cover 1 Insert the back edge of the top cover under the lip on the back panel 2 Grasp the latches and lower the top cover onto the chassis FIGURE 2 3 3 Release the latches when the top cover is seated on the chassis 4 Tighten the Phillips No 2 captive lockdown screw that secures the top cover to the chassis The lockdown screw is located on the chassis face above the hard drives Chapter 2 Preparing to Service the System 31 5 Close the system door 6 Install the system back into the rack The procedures for installing the system back into the rack will vary depending on the type of rack mount kit that you are using Refer to the Netra 440 Server Installation Guide 817 3882 xx for more information 7 Power on the system See Powering On the System on page 22 Avoiding Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system You must have the following items a Antistatic wrist or foot strap a Antistatic mat or the equivalent that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions Caution Printed circuit boards and har
62. eface The Netra 440 Server Service Manual includes detailed service procedures for the Netra 440 server This book is intended for technicians system administrators qualified Sun service providers and advanced computer system end users who have experience removing and installing server hardware For information about the Netra 440 server and detailed instructions for configuring and administering the server see the Netra 440 Server System Administration Guide 817 3884 xx For information about diagnosing problems with the server see the Netra 440 Server Diagnostics and Troubleshooting Guide 817 3886 xx This book does not cover the initial installation of the server For those instructions see the Netra 440 Server Installation Guide 817 3882 xx Before You Read This Book Follow the instructions for mounting the server in a cabinet before continuing with the removal and installation instructions in this book You can find rackmounting instructions in the Netra 440 Server Installation Guide 817 3882 xx XV How This Book Is Organized This book contains the following chapters m Chapter 1 illustrates the front panel and back panel features and the LED indicators m Chapter 2 offers procedures for powering on and powering off the system In addition it describes how to prepare the system for service including the tools required and how to avoid electrostatic discharge m Chapter 3 provides procedures
63. el In the figure the system door is opened Hard drives System configuration card reader 0000 DVD drive Fan trays 0 2 Power distribution board FIGURE 1 1 Front Panel Components For more detailed information about each of the front panel components refer to the Netra 440 Server Product Overview Netra 440 Server Service Manual s April 2006 TABLE 1 1 lists the front panel components The table indicates whether the components are hot swappable or cold swappable and whether they can be removed from the front of the system or through the top of the system TABLE 1 1 Front Panel Components Hot or Cold Swappable Removal point Component Hot Cold Front Top System configuration card reader e e Hard drives e e DVD drive e e Power distribution board e e Fan trays 0 2 Front Panel LEDs Several front panel LEDs provide general enclosure status alert you to system problems and help you to determine the location of system faults During system startup the LEDs are toggled on and off to verify that each one is working correctly LEDs located on the front panel work in conjunction with specific fault LEDs For example a fault in the power
64. er is booting or running the Solaris OS Either disconnect power from the server or put the server into standby mode before removing or inserting the SCC If the SCC is removed while the system is running the system will shut down if the SCC is not replaced within 60 seconds Keep the following points in mind when removing or installing the system configuration card m The system attempts to access the system configuration card while booting m The system will not power on without a properly formatted system configuration card present in the reader m If the content of the nvram section is invalid the system is initialized with its default nvram configuration m If the content of the idprom section is invalid OpenBoot firmware displays a warning message and the system does not auto boot the Solaris OS However you can boot the system from the ok prompt using the boot command Chapter 4 Removing and Replacing Cold Swappable Components 57 you must store the SCC safely if you have to remove it from the server and replace Caution Because the system configuration card is crucial for system operation it before restarting the server For a list of OpenBoot configuration variables stored on the system configuration card refer to the Netra 440 Server System Administration Guide 817 3884 xx Removing the System Configuration Card Caution Attempting to remove the system configuration card while the system is running c
65. etra and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees viho implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r
66. etra 440 Server Service Manual April 2006 gt gt 2 At the rear of the system locate the power supply that you want to remove Check the power supply LEDs to determine which power supply is faulty For more information see Power Supply LEDs on page 15 and the Netra 440 Server System Administration Guide 817 3884 xx BSGOD 666666666666666666666666666666666666666 U s M E A c LILULILILLILI O lal O Lal O h O ae a S a a ie 8 E 2 D o PS3 PS2 PS1 PS0 FIGURE 3 3 Locating the Power Supplies To access the ALOM system controller prompt type the ALOM system controller escape sequence Type the following ALOM command sc gt removefru power supply Where power supply is the name of the power supply to be removed For example to remove power supply 1 type the following command sc gt removefru PS1 The OK to Remove LED lights on the power supply Caution Do not remove a power supply from a running system until the power supply OK to Remove LED is lit Disconnect the DC or AC power cable from the power supply being removed Caution There are several pinch points on the power supply so use caution when removing or installing a power supply in the system Refer to the
67. ge on page 32 Service Guidelines Be sure to keep the following guidelines in mind when servicing the system Except for removing and installing hard drives the system must be serviced by qualified service providers Only power supplies fan trays 0 1 and 2 the air filter and hard drives are hot swappable You must power off the system to service any other component You must disconnect the AC or DC power cables when servicing the following components Motherboard SCSI backplane Connector board System configuration card SCC reader Advanced Lights Out Manager ALOM system controller card Power distribution module 21 Tools Required for Installation and Service The following tools are required to install and service the system m Screwdriver Phillips No 1 m Screwdriver Phillips No 2 a Screwdriver long Phillips No 2 shaft at least 8 inches 120 32 cm long m Adjustable wrench m Electrostatic discharge ESD mat m Grounding wrist or foot strap The last two items help protect the system against damage due to electrostatic discharge For more information see Avoiding Electrostatic Discharge on page 32 22 Controlling Server Power Refer to the following sections to power the server on and off m Powering On the System on page 22 m Powering Off the System on page 26 Powering On the System Refer to the following sections to power on the system either locally or remotely
68. h real names or values These are called class options You must be superuser to do this To delete a file type rm filename The settings on your browser might differ from these settings Preface xvii Related Documentation The documents listed as online are available at http www sun com documentation Application Title Late breaking product Netra 440 Server Release Notes information Product description Netra 440 Server Product Overview Installation instructions Netra 440 Server Installation Guide Administration Netra 440 Server System Administration Guide Diagnostics and Netra 440 Server Diagnostics and Troubleshooting troubleshooting Guide Advanced Lights Out Sun Advanced Lights Out Manager User s Guide Manager ALOM system for the Netra 440 Server controller Part Number 817 3885 xx 817 3881 xx 817 3882 xx 817 3884 xx 817 3886 xx 817 5481 xx Documentation Support and Training Sun Function URL Documentation http www sun com documentation Support http www sun com support Training http www sun com training xviii Netra 440 Server Service Manual April 2006 Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be
69. he Fan Tray 3 Assembly 64 Netra 440 Server Service Manual April 2006 14 Unscrew the one screw to split the fan tray 3 assembly into two pieces FIGURE 4 11 Captive screw FIGURE 4 11 Loosening the Fan Tray 3 Assembly Captive Screw Chapter 4 Removing and Replacing Cold Swappable Components 65 The system configuration card reader is mounted to the lower piece of the fan tray 3 assembly so the entire lower piece of the fan tray 3 assembly will be replaced FIGURE 4 12 Do not discard the upper piece of the fan tray 3 assembly you will attach that to the replacement lower piece Upper piece retain Lower piece replace FIGURE 4 12 Splitting the Fan Tray 3 Assembly Into Two Pieces 66 Netra 440 Server Service Manual April 2006 10 11 12 13 14 Installing the System Configuration Card Reader Caution The system supplies power to the system configuration card reader even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the system configuration card reader Get the replacement lower piece of the fan tray 3 assembly which contains the system configuration card reader Assemble the new lower piece of the fan tray 3 assembly with the existing upper piece Align the three tabs on the existing upper piece of the fan tray 3 assembly with the three slots in the new lower piece and slid
70. hooting Guide 817 3886 xx for information about isolating failed parts CPU 0 Q O FIGURE 4 19 CPU Locations Netra 440 Server Service Manual s April 2006 78 5 Loosen the two Phillips No 2 captive screws securing the CPU memory module to the CPU cage FIGURE 4 20 Ejector levers Captive screws FIGURE 4 20 Removing a CPU Memory Module 6 Rotate the CPU memory module ejector levers upward so that the CPU memory module connectors disengage from the CPU cage FIGURE 4 20 7 Pull the CPU memory module from the chassis by the levers and place it on an antistatic mat Support the CPU memory module from underneath as you transfer it to the antistatic mat Caution The CPU memory module can be hot Handle the CPU memory module carefully to avoid injury Chapter 4 Removing and Replacing Cold Swappable Components 79 80 Installing a CPU Memory Module Caution The system supplies power to the CPU memory module even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the CPU memory module Identify the CPU memory module slot into which you want to install the CPU memory module The CPU memory module slots are marked on the bottom of the CPU cage Inspect the CPU memory module connector and the motherboard connector for foreign objects Ensure that the ejector levers on the CPU
71. ies for more information 14 Disengage the power supplies from the power distribution board a Go to the back of the system and pull the lever on the back of a power supply to the right FIGURE 4 37 This disconnects the power supply from the power distribution board inside the server Power supply FIGURE 4 37 Removing a Power Supply b Pull the power supply out of its bay just enough to disengage the power supply connectors from the power distribution board connectors Leave the power supply in its bay but disconnected from the power distribution board c Repeat Step a and Step b for the remaining three power supplies Chapter 4 Removing and Replacing Cold Swappable Components 111 15 Disengage the power distribution board from the motherboard a Using a Phillips screwdriver loosen the two captive screws that secure the base of the power distribution board to the server FIGURE 4 38 b Pull on the ejector latches to unseat the power distribution board from the motherboard FIGURE 4 38 Leave the power distribution board in its bay but disconnected from the motherboard FIGURE 4 38 Disengaging the Power Distribution Board 112 Netra 440 Server Service Manual April 2006 16 At the back of the system disconnect any external cables attached to the motherboard Note and label connector locations 17 Unscrew the three Phillips No 2 screws that secure the motherbo
72. in the system Connect the AC or DC power cables to all of the power supplies at the back of the system Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 107 108 Motherboard Removing the Motherboard Caution The system supplies power to the motherboard even when the system is powered off To avoid personal injury or damage to the motherboard you must disconnect all AC or DC power cables before servicing the motherboard Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Disconnect the AC or DC power cables from the back of the system Remove the top cover See Removing the Top Cover on page 30 Remove all CPU memory modules See Removing a CPU Memory Module on page 77 Remove all PCI cards See Removing a PCI Card on page 86 Remove the ALOM system controller card See Removing the ALOM System Controller Card on page 95 Remove the alarm card See Removing the Alarm Card on page 100 Netra 440 Server Service Manual s April 2006 9 Locate the air diverter FIGURE 4 35 Captive screws FIGURE 4 35 Removing the Air Diverter 10 Unscrew the two screws from the top of the air diverter and remove the air diverter from the system FIGURE 4 35
73. l 2006 AC Operating Power Limits and Ranges 134 DC Power Source Requirements 135 Environmental Specifications 136 Clearance and Service Access Specifications 136 Board Connector Locations 137 Motherboard Connectors 138 SCSI Backplane Connectors 139 ALOM System Controller Card Connectors 141 Index 143 Contents vii viii Netra 440 Server Service Manual s April 2006 FIGURE 1 1 FIGURE 1 2 FIGURE 1 3 FIGURE 1 4 FIGURE 1 5 FIGURE 1 6 FIGURE 1 7 FIGURE 1 8 FIGURE 1 9 FIGURE 1 10 FIGURE 1 11 FIGURE 1 12 FIGURE 2 1 FIGURE 2 2 FIGURE 2 3 FIGURE 3 1 FIGURE 3 2 FIGURE 3 3 FIGURE 3 4 FIGURE 3 5 Figures Front Panel Components 2 Front Panel LEDs 4 Enclosure Status LEDs 5 Hard Drive Status LEDs 7 Fan Tray Status LEDs 8 Alarm LEDs 9 Back Panel Features 12 Back PanelLEDs 14 PCI Slots 16 Back Panel External Ports 17 ALOM System Controller Card Ports 18 Locating Internal Components 19 Opening the System Door 23 Locating the Rotary Switch and On Standby Button 24 Locating the Latches on the Top Cover 31 Fan Tray 0 2 Locations 37 Removing a Fan Tray 38 Locating the Power Supplies 41 Removing a Power Supply 42 Hard Drive Locations 47 FIGURE 3 6 FIGURE 3 7 FIGURE 3 8 FIGURE 4 1 FIGURE 4 2 FIGURE 4 3 FIGURE 4 4 FIGURE 4 5 FIGURE 4 6 FIGURE 4 7 FIGURE 4 8 FIGURE 4 9 FIGURE 4 10 FIGURE 4 11 FIGURE 4 12 FIGURE 4 13 FIGURE 4 14
74. l Management Port SERIAL MGT The serial management port labeled SERIAL MGT is an RJ 45 connector located on the ALOM system controller card and can be accessed from the back panel This port is the default connection to the system This is also the TTYA port for the system SERIAL MGT FIGURE B 5 Serial Management Port Pin Numbering TABLE B 5 Serial Management Port Pin Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send 128 Netra 440 Server Service Manual April 2006 SCSI Port The SCSI serial data connector is located on the motherboard and can be accessed from the back panel lt FIGURE B 6 SCSI Port Pin Numbering TABLE B 6 SCSI Port Pin Signals 34 68 35 Pin Signal Description Pin Signal Description 1 Data12 35 Data12 2 Data13 36 Data13 3 Data14 37 Data14 4 Data15 38 Data15 5 Parity1 39 Parity1 6 Data0 40 Data0 7 Datal 41 Datal 8 Data2 42 Data2 9 Data3 43 Data3 10 Data4 44 Data4 11 Data5 45 Data5 12 Data6 46 Data6 13 Data7 47 Data7 14 Parity0 48 Parity0 15 Ground 49 Ground 16 DIFE_ SENSE 50 Ground 17 TERM_PWR 51 TERM_PWR Appendix B Connector Pinouts 129 TABLE B 6 SCSI Port Pin Signals Continued Pin Signal Description
75. m the system before you can remove the system configuration card reader See Removing a PCI Card on page 86 for those instructions then return here 62 Netra 440 Server Service Manual April 2006 12 Unscrew the one screw that secures the fan tray 3 assembly to the system FIGURE 4 9 ve We Pte Sy 1 Rei No Shey Captive screw FIGURE 4 9 Unscrewing the Captive Screw for the Fan Tray 3 Assembly Chapter 4 Removing and Replacing Cold Swappable Components 63 13 Slide the fan tray 3 assembly to the rear of the system to disengage it and lift it up to remove it from the system FIGURE 4 10 NY yy FIGURE 4 10 Removing t
76. management port labeled NET MGT are present in the Solaris OS device tree as dev ttya and in the OpenBoot configuration variables as ttya However the serial management port does not function as a standard serial connection If you want to attach a standard serial device to the system such as a printer you need to use the DB 9 connector on the system back panel which corresponds to dev ttyb in the Solaris OS device tree and as ttyb in the OpenBoot configuration variables See the Netra 440 Server Product Overview 817 3881 xx for more information m The ALOM system controller card is installed in a dedicated slot on the system motherboard Never move the ALOM system controller card to another system slot as it is not a PCI compatible card m The ALOM system controller card is not a hot swappable component Before installing or removing the ALOM system controller card you must power off the system and disconnect all system power cords m The serial management port on the ALOM system controller card cannot be used as a conventional serial port If your configuration requires a standard serial connection use the DB 9 port labeled TTYB instead m The 10BASE T network management port on the ALOM system controller card is reserved for use with the ALOM software and the system console The network management port does not support connections to 100 Mbps or Gigabit networks If your configuration requires a high speed Ethernet port use
77. ng command SC gt poweron Chapter 2 Preparing to Service the System 25 AN Powering Off the System Refer to the following sections to power off the system either locally or remotely m Powering Off the Server Locally on page 26 m Powering Off the System Remotely on page 27 Powering Off the Server Locally Caution Applications running on the Solaris OS can be adversely affected by a poorly executed system shutdown Ensure that you stop and exit applications and shut down the operating environment before powering off the system Notify users that the system will be powered down Back up the system files and data if necessary Open the system door Ensure that the rotary switch is in the Normal or Diagnostics position FIGURE 2 2 Press and release the On Standby button FIGURE 2 2 The system begins a graceful software system shutdown Note Pressing and releasing the On Standby button initiates a graceful software system shutdown Pressing and holding in the On Standby button for four seconds or turning the rotary switch to the Standby position causes an immediate hardware shutdown Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown can cause hard drive corruption and loss of data Use that method only as a last resort Wait for the system to power off The power supply Power OK LEDs go out when the system is powered off
78. ng performed The System Activity LED lights when the server is running under control of the Solaris OS 7 Turn the rotary switch to the Locked position FIGURE 2 2 This prevents anyone from accidentally powering off the system 8 Close the system door 24 Netra 440 Server Service Manual April 2006 Powering On the System Remotely Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see Initiating a Reconfiguration Boot on page 28 To issue software commands you need to set up an alphanumeric terminal connection a local graphics monitor connection ALOM connection or a TIP connection to the Netra 440 server See the Netra 440 Server Installation Guide for more information about connecting the Netra 440 server to a terminal or similar device Caution Before you power on the system ensure that the system doors and all panels are properly installed Caution Never move the system when the system power is on Movement can cause catastrophic hard drive failure Always power off the system before moving it 1 Log in to the ALOM Refer to the Advanced Lights Out Manager Software User s Guide for the Netra 440 Server 817 5481 xx for more information 2 Type the followi
79. nnecting the Fan Cable from the SCSI Backplane 8 Pull the rotary switch away from the system to remove it from the server FIGURE 4 7 Rotary switch FIGURE 4 7 Removing the Rotary Switch Chapter 4 Removing and Replacing Cold Swappable Components 61 9 Disconnect the connector board power cable from the J18 connector on fan tray 3 FIGURE 4 8 Pull the cable out of the connector 10 Disconnect the P1 DVD cable from the P1 connector on the motherboard FIGURE 4 8 Lift up the connector ejector levers as far as they go to release the DVD cable end from the connector then pull the DVD cable out of the connector Fan tray 3 assembly Connector board power cable J18 connector DVD cable P1 connector FIGURE 4 8 Locating J18 and P1 Connectors 11 Remove the PCI cards from the system if necessary m If short PCI cards are installed in the PCI slots at the rear of the system you do not have to remove them from the system Go to Step 12 m If long PCI cards are installed in the PCI slots at the rear of the system you must remove them fro
80. nput current 11 A 90 VAC Maximum operating input power 1000 W Note The figures for the maximum operating current are provided to help you specify the fusing and cabling you need to deliver power to your equipment However these figures represent worst case scenarios 134 Netra 440 Server Service Manual April 2006 DC Power Source Requirements The information in this section applies to the DC version of the Netra 440 server TABLE C 4 gives DC power source requirements for each power supply in the Netra 440 server and TABLE C 5 gives DC power source requirements for the Netra 440 server as a whole TABLE C 4 DC Operating Power Limits and Ranges for Each Power Supply in the Netra 440 Server Description Limit or Range Operating input voltage range 40 VDC to 75 VDC Maximum operating input current 11 5 A Maximum operating input power 450 W TABLEC 5 DC Operating Power Limits and Ranges for the Netra 440 Server Description Limit or Range Operating input voltage range 40 VDC to 75 VDC Maximum operating input current 23 A Maximum operating input power 900 W Appendix C System Specifications 135 TABLE C 6 Environmental Specifications You can operate and store the Netra 440 server safely in the conditions detailed in TABLE C 6 Netra 440 Server Operating and Storage Specifications Specification Ambient temperature Relative humidity Altitude Operating Storage 5 C 41 F t
81. o 40 C 104 F 40 C 40 E to 70 C 158 F Short term 5 C 23 F to 55 C 131 F 5 to 85 relative humidity Up to 93 relative humidity noncondensing noncondensing 38 C 100 4 F max wet bulb Short term 5 to 90 relative humidity noncondensing but not to exceed 0 024 kg water kg dry air 0 053 Ibs water 2 205 lb dry air Up to 3000 m 9842 4 ft Up to 12000 m 39369 6 ft Short term no more than 96 hours temperature and humidity limits apply to servers with altitudes up to 1800 m 5905 44 ft Clearance and Service Access Specifications Minimum clearances needed for servicing the system are as follows Blockage Required Clearance Front of system 36 in 91 4 cm Back of system 36 in 91 4 cm 136 Netra 440 Server Service Manual April 2006 APPENDIX D Board Connector Locations This appendix illustrates the connector locations on the system boards It contains the following sections m Motherboard Connectors on page 138 m SCSI Backplane Connectors on page 139 m ALOM System Controller Card Connectors on page 141 137 Motherboard Connectors CPU memory module Power distribution board connectors power connector 1 Power distribution board power connector 2 SCSI backplane power connector SCSI data Rear LED connector connector Serial TTYB connector USB connectors Ethernet connectors SCSI e
82. om of the alarm card from the two posts on the side of the server then the top of the alarm card from the one post on the side of the server FIGURE 4 32 Remove the alarm card and cables from the system Installing the Alarm Card Caution The system supplies power to the alarm card even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the alarm card Insert the alarm card and cables into the system FIGURE 4 32 Align the three holes in the alarm card with the three posts on the inside of the server and press firmly to secure the alarm card to the system FIGURE 4 32 Connect the Alarm In cable to the SCSI backplane FIGURE 4 32 Route the Alarm Out cable through the clip on the inside of the server FIGURE 4 32 Insert the alarm port connector through the alarm port hole at the rear of the server and secure it using the two screw FIGURE 4 31 s Replace the top cover See Installing the Top Cover on page 31 Connect the AC or DC power cables to the back of the system Power on the system See Powering On the System on page 22 Chapter 4 Removing and Replacing Cold Swappable Components 103 104 Power Distribution Board Removing the Power Distribution Board Caution The system supplies power to the power distribution board even when the system is powered off To
83. or to the rear of the system FIGURE 4 31 FIGURE 4 31 Removing the Alarm Port Connector from the Rear of the System 5 Remove the top cover See Removing the Top Cover on page 30 Chapter 4 Removing and Replacing Cold Swappable Components 101 6 Locate the alarm card mounted on the inside of the server EIGURE 4 32 Posts Alarm card Lea SUI21S SO1241 Cable retainer clip Alarm In cable Alarm Out cable T p mB O uD uD j n m o Eu ED F n m Rear of server ES S Front of server g SSS Es m oS ia I E TEE Eee a a FIGURE 4 32 Locating the Alarm Card 7 Disconnect the Alarm In cable from the SCSI backplane FIGURE 4 32 102 Netra 440 Server Service Manual April 2006 10 Remove the Alarm Out cable from the cable retainer clip on the side of the server FIGURE 4 32 Press against the sides of the alarm card to first disengage the bott
84. ower Supply LEDs Name Icon Description OK to This blue LED lights when it is safe to remove the power Remove supply from the system This LED is controlled by the O software only Service This amber LED lights when the power supply s internal Required circuitry detects a fault Note that the Service Required LEDs on the front and back panels also light when this occurs mode or when it is on and outputting regulated power within Power OK D This green LED lights when the power supply is in standby specified limits Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 15 16 Back Panel Slots and Ports The back panel provides access to the PCI slots external ports and Advanced Lights Out Manager ALOM card ports PCI Slots The Netra 440 server has three 33 MHz PCI slots and three 66 MHz PCI slots These are labeled on the back panel The Advanced Lights Out Manager ALOM card is located to the left of the PCI slots High speed 66 MHz slots Slot 5 Slot 4 Slot 2 Slot 3 Slot 1 Slot 0 Low speed 33 MHz slots FIGURE 1 9 PCI Slots Netra 440 Server Service Manual s April 2006 External Ports The Netra 440 server has eight external data ports on the back panel which are described in TABLE 1 10 Serial port TTYB Alarm port USB ports Ethernet ports USBO 3 NETO NET1
85. ower on self test POST messages Though the system power is still off the ALOM is up and running and monitoring the system Regardless of the system power state as long as the power cords are connected and providing standby power the ALOM is on and monitoring the system 4 Press the door release latches and lower the system door Door release latches FIGURE 2 1 Opening the System Door Chapter 2 Preparing to Service the System 23 5 Turn the rotary switch to the Normal or Diagnostics position FIGURE 2 2 Oo Standby Rotary switch Normal Q Q a q Locked Fd Diagnostics On Standby button FIGURE 2 2 Locating the Rotary Switch and On Standby Button 6 Press and release the On Standby button to power on the system FIGURE 2 2 The power supply Power OK LEDs light when power is applied to the system Verbose POST output is immediately displayed to the system console if diagnostics are enabled at power on and the system console is directed to the serial and network management ports The system can take anywhere from 30 seconds to 20 minutes before text messages appear on the system monitor if one is attached or the system prompt appears on an attached terminal This time depends on the system configuration number of CPUs memory modules PCI cards and console configuration and the level of POST and OpenBoot Diagnostics tests bei
86. power supply with its bay Slide the PSU into the server until you feel it engage with the power distribution board inside Ensure that the lever does not return to a rightmost position until the power supply engages with the power distribution board If the lever does return early the power supply will not engage correctly Caution There are several pinch points on the power supply so use caution when removing or installing a power supply in the system Refer to the caution label on the power supply for more information Press the lever to the left until it clicks Returning the lever to a leftmost position engages the power supply with the power distribution board inside the server Connect the DC or AC power cable to the power supply Verify that the power supply is operating correctly Check the Service Required OK to Remove and Power OK LEDs on the power supply You should hear the power supply fan start spinning and the two green LEDs should light within three seconds after completing a hot swap installation For more information on the power supply LEDs refer to Power Supply LEDs on page 15 Chapter 3 Removing and Replacing Hot Swappable Components 43 6 Enter the following command to reset the OK to Remove LED sc gt poweron PSN Where N is the power supply number For example to turn power on to power supply 0 type sc gt poweron PSO 44 Hard Drives For informa
87. pter 4 Removing and Replacing Cold Swappable Components 73 gt b gt sa Fan Tray 3 Caution Fan tray 3 on a Netra 440 server is not hot swappable Attempting to replace fan tray 3 while the server is running poses an extreme risk of bodily injury and could damage the system hardware and environmental monitoring components Caution The power supplies contain fans that are integral to system cooling Failure to install a replacement system fan or power supply could lead to serious overheating and severe damage to the system For more information refer to the Netra 440 Server Product Overview 817 3881 xx Caution Fan tray 3 contains sharp moving parts Use extreme caution when servicing this fan tray Removing Fan Tray 3 Caution Do not attempt to operate the system without fan tray 3 installed Doing so could overheat and seriously damage the system Caution The system supplies power to fan tray 3 even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the fan tray 3 If fan tray 3 fails the Service Required LED from the enclosure status indicators lights Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 74 Netra 440 Server Service Manual April 2006 3 Remove the
88. raphics monitor connection ALOM connection or a TIP connection to the Netra 440 server See the Netra 440 Server Installation Guide 817 3882 xx for more information about connecting the Netra 440 server to a terminal or similar device Caution Before you power on the system ensure that the system doors and all panels are properly installed This procedure assumes that you are accessing the system console using the serial management or network management port For more information refer to the Netra 440 Server Administration Guide 817 3884 Xx 1 Turn on power to any external peripherals and storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the alphanumeric terminal or local graphics monitor or log in to the ALOM 3 Turn the rotary switch to the Diagnostics position FIGURE 2 2 Use the Diagnostics position to run POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new part s you just installed 4 Press the On Standby button to power on the system 28 Netra 440 Server Service Manual April 2006 5 If you are logged in to the sc gt prompt switch to the ok prompt and type sc gt console 6 When the system banner is displayed on the system console immediately abort the boot process to access the system ok prompt The system banner contains the Ethernet address and host ID To abort the boot process
89. rd 58 Installing the System Configuration Card 59 System Configuration Card Reader 60 Removing the System Configuration Card Reader 60 Installing the System Configuration Card Reader 67 SCSI Backplane 68 Removing the SCSI Backplane 68 Installing the SCSI Backplane 73 Fan Tray3 74 Removing Fan Tray 3 74 Installing Fan Tray 3 76 CPU Memory Module 77 Removing a CPU Memory Module 77 Installing a CPU Memory Module 80 Memory Modules 81 Memory Interleaving 82 Removing a Memory Module 83 Installing a Memory Module 85 PCICards 86 Removing a PCI Card 86 Installing a PCI Card 92 Contents v ALOM System Controller Card 94 Removing the ALOM System Controller Card 95 Installing the ALOM System Controller Card 98 Alarm Card 100 Removing the Alarm Card 100 Installing the Alarm Card 103 Power Distribution Board 104 Removing the Power Distribution Board 104 Installing the Power Distribution Board 107 Motherboard 108 Removing the Motherboard 108 Installing the Motherboard 114 A Illustrated Parts Breakdown 117 Front Panel Components and Fan Tray 3 Assembly 118 Motherboard and Other Miscellaneous Components 120 Rackmount Kits 121 B Connector Pinouts 123 Serial Port TTYB 124 USB Ports 125 Ethernet Ports 126 Network Management Port 127 Serial Management Port SERIAL MGT 128 SCSI Port 129 Alarm Port 131 C System Specifications 133 Physical Specifications 133 Electrical Specifications 134 vi Netra 440 Server Service Manual Apri
90. red LED lights up and a console message indicates which hard drive failed Netra 440 Server Service Manual s April 2006 If you have not configured the system with two boot drives you cannot hot swap a single boot drive You can only hot swap the boot drive when you have configured a two drive mirror of the boot drive for hot swapping If the system is configured with a boot drive and data drives you can hot swap the data drives but not the boot drive For more information on drive mirroring refer to the Netra 440 Server System Administration Guide 817 3884 xx When removing and replacing a hard drive keep the following points in mind m You must use Sun standard 3 5 inch wide and 1 inch high 8 89 cm x 2 54 cm hard drives that are SCSI compatible and run at 15 000 revolutions per minute rpm Drives must be either the single ended or low voltage differential LVD type m The SCSI target address SCSI ID of each hard drive is determined by the slot location where the drive is connected to the Ultra 4 SCSI backplane There is no need to set any SCSI ID jumpers on the hard drives themselves Removing a Hard Drive Obtain the logical device name s for the device s you plan to remove Refer to the Netra 440 Server System Administration Guide 817 3884 xx for more information Select the drive and stop any activity or applications accessing the hard drive Unmount any file systems mounted on the hard drive Attach the
91. rver Product Overview 817 3881 xx Caution The fan trays contain sharp moving parts Use extreme caution when servicing the fan trays Netra 440 Server Service Manual s April 2006 Removing a Fan Tray 0 2 1 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 2 Open the system door 3 Identify the fan tray to be removed and note the bay in which it is installed FIGURE 3 1 shows the location of the three fan trays Refer to the Netra 440 Server Diagnostics and Troubleshooting Guide 817 3886 xx for more information about isolating failed parts Fan tray 1 FIGURE 3 1 Fan Tray 0 2 Locations Chapter 3 Removing and Replacing Hot Swappable Components Fan tray 2 37 4 Pull down on the handle at the top of the fan tray to lower the fan tray catches FIGURE 3 2 FIGURE 3 2 Removing a Fan Tray 5 Holding the fan tray by the handle slide the fan tray out of the bay Note When you reinstall the fan tray or a replacement fan tray ensure that you install the fan tray into the same bay as the one from which it was just removed 6 If you are not replacing the fan tray right away close the system door Caution Do not operate the system for longer than 15 minutes
92. sS R SUN microsystems Netra 440 Server Service Manual Sun Microsystems Inc www sun com Part No 817 3883 12 April 2006 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2006 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology fiat is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the s l n ti may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 Java docs sun com VIS Sun StorEdge Solstice DiskSuite Java SunVTS N
93. scharge on page 32 Disconnect the AC or DC power cables from the back of the system Disengage the hard drives and fan trays 0 1 and 2 from the SCSI backplane a Pinch the latch up to release the handle b Pull the handle away from the hard drive or fan tray until you feel the connector disengage from the SCSI backplane connector You do not have to completely remove the hard drive and fan trays from the bay c Repeat Step a and Step b for each hard drive and fan tray until all the hard drives and fan trays are fully disengaged from the SCSI backplane Remove the top cover See Removing the Top Cover on page 30 Netra 440 Server Service Manual s April 2006 6 Raise the slotted PCI card retainer flap on the fan tray 3 assembly FIGURE 4 13 7 Locate the air diverter and SCSI backplane FIGURE 4 13 Captive screws PCI card retainer flap SCSI backplane FIGURE 4 13 Removing the Air Diverter 8 Unscrew the two screws from the top of the air diverter and remove the air diverter from the system FIGURE 4 13 Chapter 4 Removing and Replacing Cold Swappable Components 69 9 Disconnect the cables from the following connectors on the front of the SCSI backplane the side facing the front of the system SCSI system LED connector Fan tray 3 connector SCSI data to motherboard connector System configuration card reader to smart card connector FIGURE 4 14 shows the locations of these connectors
94. screws that secure the base of the power distribution board to the server FIGURE 4 34 7 Pull on the ejector latches and pull the power distribution board out if its bay FIGURE 4 34 FIGURE 4 34 Removing the Power Distribution Board 106 Netra 440 Server Service Manual April 2006 Installing the Power Distribution Board Caution The system supplies power to the power distribution board even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the power distribution board At the front of the system slide the power distribution board partly back into the system until you first feel resistance Do not push the power distribution board all the way in Use the ejector levers at the front of the power distribution board to fully seat the module all the way into the system Using a Phillips screwdriver tighten the two captive screws to secure the base of the power distribution board to the server Close the system door Caution There are several pinch points on the power supplies so use caution when removing or installing a power supply in the system Refer to the caution label on the power supplies for more information At the rear of the system fully push all four of the power supplies back into the system Push the lever on each power supply to the left to fully seat it
95. scription Al 5 V fused B1 5 V fused A2 USB0 1 B2 USB2 3 A3 USB0 1 B3 USB2 3 A4 Ground B4 Ground AppendixB Connector Pinouts 125 Ethernet Ports Two RJ 45 Gigabit Ethernet ports NET0 NET1 are located on the system motherboard and can be accessed from the back panel The Ethernet interfaces operate at 10 Mbps 100 Mbps and 1000 Mbps 12345678 lt e e gt FIGURE B 3 Ethernet Connector Pin Numbering TABLE B 3 Ethernet Connector Pin Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 126 Netra 440 Server Service Manual April 2006 Network Management Port The network management port labeled NET MGT is an RJ 45 connector located on the ALOM system controller card and can be accessed from the back panel This port needs to be configured prior to use FIGURE B 4 Network Management Port Pin Numbering TABLE B 4 Network Management Port Pin Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data v4 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix B Connector Pinouts 127 Seria
96. shes as the hard drive is added to the device tree 8 Close the system door 9 Mount any file systems associated with the hard drive and restart any applications accessing the hard drive 50 Air Filter The air filter is located behind the system door at the front of the system You should have a replacement air filter available before going through with these procedures The system may become damaged if you run it without an air filter for an extended period of time The filters are not designed to be cleaned so you must completely discard dirty filters and replace them with new clean filters The time frame in which the air filter should be replaced varies depending on the environment where the Netra 440 is installed if the air in the operating environment is especially dirty you may have to replace the filter more frequently Reliability may be reduced noticeably when 120 grams of dust has accumulated on the filter so you should change the filter at that point In typical locations with high levels of dust and dirt in the air the recommended service time could be as low as two months In clean air environments the filter may only need to be changed every 18 months or longer Netra 440 Server Service Manual s April 2006 The following is an example that demonstrates how to calculate service times for the Netra 440 server assuming that the Netra 440 server has an airflow of approximately 96 cubic feet per minute TABLE 3
97. supply subsystem illuminates the power supply Service Required LED on the affected power supply as well as the system Service Required LED Since all front panel status LEDs are powered by the system s standby power source fault LEDs remain lit for any fault condition that results in a system shutdown Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 3 FIGURE 1 2 shows the LEDs that are accessible from the front In the figure the system door is opened Enclosure status LEDs Fan tray LEDs Hard drive LEDs ee l9 O gt Oo __ 6l lo s cy ee FIGURE 1 2 Front Panel LEDs Alarm LEDs 4 Netra 440 Server Service Manual s April 2006 Enclosure Status LEDs At the top left of the system as you look at its front are three enclosure status LEDs The System Activity LED and the system Service Required LED provide a snapshot of the overall enclosure status The Locator LED helps you to quickly locate a specific system even though it may be one of numerous systems in a room The Locator LED is at the far left in the cluster and is lit by command from the administrator Locator LED Service Required LED System Activity LED A 9a vO rx A
98. system so the four tabs on the bottom of the SCSI backplane align with the slots in the system FIGURE 4 16 Ensure that the two captive screws align with their screw holes Tighten the two captive screws that secure the SCSI backplane to the chassis Connect the cables to the following connectors on the front of the SCSI backplane the side facing the front of the system SCSI system LED connector Fan tray 3 connector SCSI data to motherboard connector System configuration card reader to smart card connector FIGURE 4 14 shows the locations of these connectors Connect the cables to the following connectors on the rear of the SCSI backplane the side facing the rear of the system m Alarm input connector m SCSI power to motherboard connector FIGURE 4 15 shows the locations of these connectors Insert the air diverter back into the system and tighten the two captive screws to secure it to the top of the SCSI backplane FIGURE 4 13 Reseat the hard drives and fan trays 0 1 and 2 a Firmly press the center of the handle toward the hard drive or fan tray until the latch closes securing the hard drive or fan tray in place b Repeat Step a for each hard drive and fan tray until they are all reseated Replace the top cover See Installing the Top Cover on page 31 Connect the AC or DC power cables to the back of the system Power on the system See Powering On the System on page 22 Cha
99. t turns on Solaris state OS not fully loaded Solaris OS On Off Open Closed Normal successfully operating loaded state Watchdog Off On Closed Open Transient timeout state reboot Solaris OS Solaris OS Off On Closed Open Transient shutdown state initiated by user Lost input power Off Off Closed Open Default state System power Off On Closed Open Transient shutdown state initiated by user Application User sets Critical On Closed Open Critical state alarm on fault detected User sets Critical Off Open Closed Critical alarm off fault cleared Major Red Application User sets Major On Open Closed Major Alarm1 state alarm on fault detected User sets Major Off Closed Open Major alarm off fault cleared 10 Netra 440 Server Service Manual s April 2006 TABLE 1 5 Alarm Indicators and Dry Contact Alarm States Continued Indicator System Alarm Relay Relay and Relay Indicator Application or Indicator Indicator NC4 NO Labels Color Server State Condition or Action State State State State Comments Minor Amber Application User sets Minor n Open Closed Minor Alarm2 state alarm on fault detected User sets Minor Off Closed Open Minor alarm off fault cleared User Amber Application User sets User On Open Closed User fault Alarm3 state alarm on detected User sets User Off Closed Open User fault alarm off cleared The user can shut down the system using commands such as init0 and ini
100. t6 This does not include the system power shutdown Based on a determination of the fault conditions the user can turn the alarm on using the Solaris platform alarm API or ALOM CLI For more information about the alarm API see the Netra 440 Server System Administration Guide and for more information about ALOM CLI see the Sun Advanced Lights Out Manager Software User s Guide for the Netra 440 Server d NC state is the normally closed state This state represents the default mode of the relay contacts in the normally closed state NO state is the normally open state This state represents the default mode of the relay contacts in the normally open state In all cases when the user sets an alarm a message is displayed on the console For example when the Critical alarm is set the following message is displayed on the console SC Alert CRITICAL ALARM is set Note that in some instances when the Critical alarm is set the associated alarm indicator is not lit Chapter 1 Identifying the Netra 440 Server FRUs and LEDs 11 Locating Back Panel Components and LEDs Back Panel Components EIGURE 1 7 shows the system components that you can access from the back panel Note that the power supplies shown in FIGURE 1 7 are for the DC powered servers the power supplies for the AC powered servers would be in the same location as those shown in FIGURE 1 7 but would have different input connectors Ethernet ports U
101. tem status LED 6 network management port NET MGT description 15 location 14 OK to Remove hard drive LED 7 Power OK power supply LED 26 power supply description 15 location 14 Service Required fan tray 0 2 LED 8 Service Required hard drive LED 7 Service Required system status LED 6 local graphics monitor remote power off 27 28 remote power on 25 location air diverter 69 air filter 51 alarm card 102 DVD drive 54 fan cable 61 75 fan trays 0 2 37 hard drives 47 J18 connector on fan tray 3 62 P1 connector on motherboard 62 SCSI backplane 61 69 75 system configuration card SCC reader 58 M MAC addresses on system configuration card 57 major alarm LED 10 memory interleaving 82 memory modules description 81 installing 85 removing 83 minor alarm LEDs 11 motherboard connectors 138 installing 114 location 19 removing 108 moving the system cautions 23 25 N network management port NET MGT configuration rules 94 description 18 location 18 pinouts 127 network management port LED NET MGT description 15 location 14 normally closed NC relay state 11 normally open NO relay state 11 O OK to Remove hard drive LED 7 Index 145 On Standby button location 24 P P1 connector on motherboard location 62 part number ALOM system controller card 95 CPU memory module 77 fan trays 0 2 36 PCI card 86 PCI card installing 92 p
102. tion about performing a hot swap operation on a mirrored hard drive refer to the Netra 440 Server System Administration Guide 817 3884 xx The system s hard drive hot swap feature enables you to remove a hard drive without shutting down the operating system or turning off the system power The way in which you remove a hard drive depends on the application you are using and whether you are replacing a drive adding a new one or removing a drive permanently When you remove a drive using the hot swap operation you need to stop the hard drive and take it offline to remove the logical software links to the hard drive and to reconfigure the file systems so that they now ignore the removed drive You might also have to reconfigure your application software to operate without the removed drive Use the c gadm command to remove a Netra 440 server s internal hard drive using the hot swap operation The following procedure describes the general steps involved but your specific device names might be different The following procedure assumes that you are accessing the system console by the default method of connecting to the serial management port SERIAL MGT of the Netra 440 server Caution Do not hot swap drives without the correct preparations The system supports hot swapping hard drives but you must issue a software command before you remove or install a hard drive If a hard drive fails the enclosure status Service Requi
103. top cover See Removing the Top Cover on page 30 4 Disconnect the fan cable from the SCSI backplane FIGURE 4 17 SCSI backplane Fan cable L bt bl bl bl bl bl b FIGURE 4 17 Disconnecting the Fan Cable from the SCSI Backplane Chapter 4 Removing and Replacing Cold Swappable Components 75 5 Grab the metal plate at the top of fan tray 3 and pull fan tray 3 up and out of the system FIGURE 4 18 Fan tray 3 FIGURE 4 18 Removing Fan Tray 3 Installing Fan Tray 3 Caution Do not power on the system without a functioning fan tray 3 installed Doing so could overheat and seriously damage the system powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before ser
104. ver Service Manual s April 2006 removing 74 splitting assembly into two pieces 65 fan trays 0 2 amount of time before system shutdown when hot swapping 36 installing 39 LEDs Activity 8 location 4 8 Service Required 8 location 2 37 overheating caution 36 part number 36 removing 37 front panel components 2 LEDs 4 H hard drive LEDs description 7 location 4 7 hard drives caution 23 25 installing 49 cfgadm command 50 LEDs Activity 7 OK to Remove 7 Service Required 7 location 2 47 removing 45 cfgadm command 46 requirements 45 SCSI IDs 45 installing air filter 52 alarm card 103 ALOM system controller card 98 CPU memory module 80 DIMMs 85 DVD drive 55 DVD slot cover 55 fan tray 3 76 fan trays 0 2 39 hard drives 49 memory modules 85 motherboard 114 PCI card 92 power distribution board 107 power supplies 43 SCSI backplane 73 system configuration card 59 system configuration card SCC reader 67 internal components location 19 J J18 connector on fan tray 3 location 62 L LEDs 4 Activity fan tray 0 2 LED 8 Activity hard drive LED 7 Activity system status LED 6 24 alarm description 9 location 4 9 states 10 back panel 14 enclosure status description 5 15 location 4 14 Ethernet connection description 14 location 14 fan trays 0 2 location 4 8 front panel 4 hard drive description 7 location 4 7 Locator sys
105. vicing the fan tray 3 J Caution The system supplies power to fan tray 3 even when the system is 1 Align the tabs on fan tray 3 with their corresponding slots in the chassis FIGURE 4 18 The side tab fits into a slot in the chassis side The two bottom tabs correspond to two slots in the bottom of the chassis 76 Netra 440 Server Service Manual April 2006 Insert fan tray 3 into the system until it is firmly seated Connect the fan cable to the SCSI backplane Replace the top cover See Installing the Top Cover on page 31 Power on the system See Powering On the System on page 22 CPU Memory Module Removing a CPU Memory Module If a CPU memory module fails POST diagnostics alerts ALOM to light the enclosure status Service Required LED Caution The system supplies power to the CPU memory module even when the system is powered off To avoid personal injury or damage to the system you must disconnect all AC or DC power cables before servicing the CPU memory module Power off the system See Powering Off the System on page 26 Attach the antistatic wrist strap See Avoiding Electrostatic Discharge on page 32 Remove the top cover See Removing the Top Cover on page 30 Chapter 4 Removing and Replacing Cold Swappable Components 77 4 Identify the CPU memory module to be removed FIGURE 4 19 Refer to the Netra 440 Server Diagnostics and Troubles
106. ving 68 SCSI port description 17 location 12 17 pinouts 129 serial management port SERIAL MGT 18 configuration rules 94 location 18 U pinouts 128 USB ports serial port TTYB description 17 description 17 location 12 17 location 12 17 pinouts 125 pinouts 124 user alarm LED 11 service access specifications 136 service guidelines 21 Service Required fan tray 0 2 LED 8 Service Required hard drive LED 7 Service Required system status LED 6 slotted PCI card retainer flap location 89 specifications clearance 136 environmental 136 physical 133 power 134 135 service access 136 Standby rotary switch position 26 standby power 134 storage environment 136 system configuration card caution 58 description 57 installing 59 MAC addresses 57 removing 58 system configuration variables 57 system configuration card SCC reader installing 67 location 2 58 removing 60 system configuration variables on system configuration card 57 system door opening 23 system status LEDs Activity 6 24 Locator 6 Service Required 6 T tools required 22 top cover installing 31 removing 30 Index 147 148 Netra 440 Server Service Manual s April 2006
107. wing specifications for the Netra 440 server Physical Specifications on page 133 Electrical Specifications on page 134 Environmental Specifications on page 136 Clearance and Service Access Specifications on page 136 Physical Specifications TABLE C 1 Physical Specifications Netra 440 Server Measu3re Width Depth Height Weight without PCI cards or rack mounts Weight fully configured with 19 inch 4 post hardmount rack option U S 17 32 inches 19 5 inches 8 75 inches 5 rack units 79 4 lbs 81 6 lbs Metric 440 0 mm 495 mm 222 mm 36 kg 37 kg 133 Electrical Specifications AC Operating Power Limits and Ranges The information in this section applies to the AC version of the Netra 440 server TABLE C 2 gives AC power source requirements for each power supply in the Netra 440 server and TABLE C 3 gives AC power source requirements for the Netra 440 server as a whole TABLE C 2 AC Operating Power Limits and Ranges for Each Power Supply in the Netra 440 Server Description Limit or Range Operating input voltage range 90 264 VAC Operating frequency range 47 63 Hz Maximum operating input current 5 5 A 90 VAC Maximum operating input power 500 W TABLE C 3 AC Operating Power Limits and Ranges for the Netra 440 Server Description Limit or Range Operating input voltage range 90 264 VAC Operating frequency range 47 63 Hz Maximum operating i
108. xternal connector DVD cable connector ALOM system controller slot MHz PCI 66 MHz PCI slots ce 0 1 and 3 2 4 and 5 FIGURE D 1 Motherboard Connectors 138 Netra 440 Server Service Manual April 2006 SCSI Backplane Connectors SCSI system LED connector Fan tray 3 connector Fan tray 0 1 and 2 connectors SCSI data to motherboard connecto System configuration card reader to smart card connector Hard drive connectors FIGURE D 2 SCSI Backplane Connectors Front Appendix D Board Connector Locations 139 Alarm input connector SCSI power to motherboard connector FIGURE D 3 SCSI Backplane Connectors Rear 140 Netra 440 Server Service Manual April 2006 ALOM System Controller Card Connectors S J a Network management A Gs connector R Serial management connector FIGURE D 4 ALOM System Controller Card Connectors Appendix D Board Connector Locations 141 142 Netra 440 Server Service Manual s April 2006 Index A Activity fan tray 0 2 LED 8 Activity hard drive LED 7 Activity system status LED 6 24 Advanced Lights Out Manager ALOM installing a power supply 44 remote power off 27 28 remote power on 25 removing a power supply 41 air diverter location 69 air filter installing 52 location 51 period of time before replacing 50 removing 52 alarm card installing 103 location 102 removing 1

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