Enerzone Eurozone Pellet Stove Manual
Contents
1. 30 N co If you plot your venting N system configuration on E X Possible Vertical 3 this chart your wall or vent length feet 26 roof termination should be E N within the grid 20 7 Possible Horizontal vent length feet 0 B m Sr o x 3E Pp 8 39 0 1 Let s imagine an installation consisting of a horizontal vent coming out at the back of the stove on a total distance of 8 feet This horizontal run is followed by a Tee and a 6 foot vertical rise This type installation is not acceptable As you can see the vent termination is clearly outside the allowed configuration zone on the chart The venting system does not have at least one foot of vertical rise for each foot of horizontal run Instead if the installation consisted of a horizontal vent coming out at the back of the stove on a total distance of 4 feet followed by a Tee and a 6 foot vertical rise it would be acceptable The installation would end be within the allowable configuration zone on the chart since it would have at least one foot of vertical rise for each foot of horizontal run Furthermore the total vertical rise would be at least 3 foot high WARNING TO REDUCE THE RISK OF SMOKE SPILLAGE NEVER TERMINATE WITH A HORIZONTAL RUN IF YOUR SYSTEM TERMINATES WITH A HORIZONTAL RUN ADD AT LEAST 3 FEET OF VERTICAL RISE 32 gt s es jm lt fa m 7 lt 7 jm ES2. Once you do that the letters P I L O T O N will appear on the PC Board to let you know that you are in the PILOT ON mode If you wish to go back to the default thermostatic mode i e the unit shuts down after 45 minutes if the thermostat does not call for heat simply press the same two buttons again for a couple of seconds The letters P L O T A U T O wil appear on the PC Board to let you know that you are in the PILOT AUTO mode SHOULD BE AVOIDED NOTE When in thermostatic mode You should not operate the manual control or play with the D MINIMUM DISTANCE 15 FEET temperature setting e YOUR THERMOSTAT SHOULD BE INSTALLED BY AN Figure 41 AUTHORIZED DEALER OR QUALIFIED TECHNICIAN Thermostat location 18 OPERATING SAFETY PRECAUTIONS PLEASE READ THIS a If you notice a smoldering fire burnpot full but no visible flame AND a heavy smoke buildup in firebox immediately TURN OFF the stove but DO NOT unplug it Do not open the door change the damper setting or tamper with any controls on the stove Wait until smoke inside the firebox clears and blowers shut down Do as instructed in PRE START UP CHECK and LIGHTHING PROCEDURE then attempt to restart the fire If the problem persists contact your dealer Please note that smoke build up during ignition may occur Smoke can accumulate in the firebox for a few seconds just before the igniter is hot enough to fire u
3. L 7 jm Fabriquant de po le international inc INSTALLATION DIAGRAM Stove Builder International Inc 1700 rue L on Harmel Qu bec Qu bec G1N 4R9 DRAW YOUR INSTALLATION Phone 418 527 3060 Fax 418 527 4311 1 SQUARE 1 FOOT E mail tech sbi international com Installation int D O STT fa Sch ma de Address la chemin e City Province State ppt County aa Home telephone LL E LE la HHHH x PT tT LLLI di odel number ork telephone LL ype of p n 1 2 34 5 6 7 Thermostat Yes No ide ai Yes o No o iti Yes No o Equivalent vent lenght calculation table Type of pipe PART DAILY 10 bags 50 bags 90 Lives wo Horiz Lenght Vert Lenght Use 4 pipe if you have more than 15 feet of Equivalent Vent Length EVL es 7 The longer the run of pipe in Pressure system your installation Bum pot ase restriction there is in Convection blower fiter the system Therefore larger diameter pipe Gaskets lyves la 0 lala Exchanger vss Jno Baffle Left interior channel Hopper L ni L Evacuation blower Blower blades L n L Evacuation system should be used j ze ea EX dep es Appliance code APPENDIX
4. 2 20 Warning If your appliance is not properly installed a house fire may result For your safety follow the installation directions Contact local building or fire officials about restrictions and installation inspection requirements in your area Please read this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could result in property damage bodily injury or even death Save these instructions Some surfaces become hot at higher feeding rates To prevent potential burns avoid contact with those areas This heating unit must serve as a supplementary heat source An alternative heat source should be available in the home if needed The manufacturer cannot be responsible for additional heating costs associated with the use of an alternative heat source It is highly recommended that the user buys this product from a retailer who can provide installation and maintenance advices Professional installation is highly recommended Manufactured by Stove Builder International Inc Quebec City Quebec CANADA Tested amp Lesko Hy Portland Oregon USA OMHI Test Laboratories Inc 45407 INTRODUCTION Thank you for purchasing the EUROZONE pellet stove You are now prepared to burn wood in the most efficient convenient way possible To achieve the safest most efficient and most enjoyable performance from your stove y
5. stove OPERATION mo aan THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY Factory approved pellets are those 1 4 5 16 in diameter and approximately 1 long Longer or thicker pellets sometimes bridge the auger flights which prevents proper pellet feed Burning wood in forms other than pellets is not permitted It will violate the building codes for which the stove has been approved and will void all warranties This stove feeds pellets automatically at a preset rate adding fuel by hand will not increase heat output but may seriously impair the stoves performance by generating considerable smoke Do not burn wet pellets The stove s performance depends heavily on the quality of your pellet fuel Avoid pellet brands that display these characteristics a Excess Fines Fines is a term describing crushed pellets or loose material that looks like sawdust or sand Pellets can be screened before being placed in hopper to remove most fines b Binders Some pellets are produced with materials to hold them together or bind them High ash content Poor quality pellets will often create smoke and dirty glass They will create a need for more frequent maintenance You will have to empty the burn pot and vacuum the entire system more often Poor quality pellets could damage the auger ENERZONE cannot accept responsibility for damage due to poor quality pellets The pellet ash content should be less
6. sve 16 13 32 Sa i 1 e m f qunm qi X 8 59 64 9 29 32 67 32 25 3 64 Figure 5 Fresh air supply Figure 6 Ventilated crawl space ACCESS PANELS The stove has two access panels located on each side in order to access the 5 various components In order to open the 1 panels simply pull the lever located underneath the top access DOOR LEVER panel Figure 7 Access panel FILTERS INSTALLATION AND CLEANING The two filters for your convection blowers are supplied with the owner s manual Although the filters are not mandatory they are useful to prevent dust from being dispersed into the room where the stove is located If you install the filters please make sure that they are cleaned on a regular basis as per our recommended maintenance schedule This is particularly critical if you have animals in your house such as a dog or a cat Filters that are not cleaned can clog up and cause your stove to overheat You may also damage or burn the convection blowers In order to install the filters simply insert them in the slot just above the blower s finger guard To clean the filters use a vacuum or remove the filters and rinse them with hot water EQUIVALENT VENT LENGHT EVL The longer the run of pipe in your installation the more restriction there is in the system Therefore larger diameter pipe sh
7. PRESSURE SWITCH ques NO M pee COMBUSTION EXHAUST IGNITER e 5 BLOWER Len ra a n a M 4 P N F 160 7 AMI CONVECTION BLOWER Figure 52 Electrical diagram HIGH TEMPERATURE SWITCH L 250 AUTOMATIC r AUGER CONVECTION MOTOR HIGH TEMPERATURE CONWVECTION SWITCH F 160 CONVECTION BLOWER BLOWER BLOWER PRESSURE SWITCH E cr EXHAUST POWER EXHAUST CORD COMBUSTION BLOWER AIR SUPPLY CONTROL THERMISTOR eal L m manuum IGNITER CLEANING THERMOSTAT ACCESS TERMINAL PANEL HIGH TEMPERATURE SWITCH L 250 POMP AUTOMATIC Figure 53 Figure 54 Figure55 Components left side Components rear Components right side ELECTRIC SHOCK In order to verify the grounding and polarity of the power outlet the control board sends a low voltage impulse to the stove s frame If the polarity is wrong or if the outlet is not properly grounded you may feel an electric shock when you touch the stove this low voltage impulse is harmless and connecting your stove to a grounded outlet with the right polarity will keep this from happening and protect your electronics against damages from power surge 30 REPLACEMENT PARTS Contact an Authorized ENERZONE Dealer to obtain any of these parts Never use substitute materials Use of non approved parts can result in poor performance and safety hazards 44102 3 APPENDIX A HORIZONTAL AND VERTICAL VENT CHART
8. This accumulates in the horizontal portion of an exhaust run Though non combustible it may impede the normal exhaust flow It should therefore be periodically removed Inspection and Removal The chimney connector and chimney should be inspected annually or per ton to determine if a creosote or fly ash build up has occurred If creosote has accumulated it should be removed to reduce the risk of a chimney fire Inspect the system from the stove connection to the chimney top Cooler surfaces tend to build creosote deposits quicker The creosote should be removed with a brush specifically designed for the type of chimney in use A qualified chimney sweep can perform this service It is also recommended that before each heating season the entire system be professionally inspected cleaned and if necessary repaired To clean the chimney disconnect the vent from the stove 27 RECOMMENDED MAINTENANCE SCHEDULE Use this guide for average conditions of operation Weekly Twice a year Annually Components Daily or after or after or 10 bags 25 bags per ton of pellets Empty Brush Glass Wipe J Clan Activate cleaning rod Activate cleaning Heat Exchanger Tubes every time you load rod and vacuum the stove Baffle Jo Empty and brush Convection Blower Vacuum AU NM COEM Ashe Drawer EN a 15 Left hand Channel S Vacuum ExhaustB
9. This unit can be vented in an existing chimney with the addition of a liner if the chimney is more than 4 in diameter Class A chimney is not required Refer to the instructions provided by the vent or chimney manufacturer especially when passing through a wall ceiling or roof Your venting system should have at least one foot of vertical rise for each foot of horizontal run The total vertical rise should never be less than 3 feet see Appendix A This is a pressurized exhaust system All vent connector joints must be sealed and fastened in accordance with the pellet pipe manufacturer s instructions to ensure consistent performance and avoid smoke and ash spillage DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE DO NOT INSTALL A FLUE DAMPER IN THE VENTING SYSTEM OF THIS UNIT INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER WARNING DO NOT INSTALL IN BEDROOM CAUTION THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR WALL AND CEILING ROOF MUST BE MAINTAINED i J Ww e 5 ee Pv H 3 i e H 2 f oo ei LE gt _ gt i x x omr wv 7 Fs Smee eo ZL Sa xsi e parun af 34 3 4 oan ass Sa EF 5 3 4 n E E ace i i C3 L ower oe 4 415 64 99 2 ek x 99 of ET x 1 c 1 Lam
10. be approximately 3000 RPM You will need a technician to perform this test Bad pellets The brand or the batch of pellets used may be of poor quality If possible try a Applies to GLASS SOOTS UP AT A VERY FAST RATE Only different brand of pellets You might also want to try a brand that is made from a different type of wood softwood vs hardwood Different woods have different characteristics that affect the combustion Your pellets may also be too humid Make sure you store your fuel properly in a dry ventilated area 28 WARNING CODES H LB Pee 2 EMEN Lighting error dd Hopper lid stayed open more than 3 minutes dn Inverted polarity in power outlet Will not keep the stove from operating eee EMEN Igniter fuse blew up SMOKE SMELL OR SOOT BUILD UP Because it is a wood burning device your EUROZONE may emit a faint wood burning odor If this increases beyond normal or if you notice an unusual soot build up on walls or furniture check your exhaust system carefully for leaks All joints should be properly sealed Also clean your stove following instructions MAINTENANCE If problem persists contact your dealer 20 ELECTRICAL DIAGRAM THERMOSTAT HOPPER LID TERMINALS SWITCH N Q ELECTRONIC BOARD CONTROL BOARD L XLINE COMMON BOT CONNECTED e L 250 RESET NF mm i n a gt Ho mm AIR FLOW e
11. control before restarting your stove This icon is only visible when you have a warning code on the display HEAT LEVEL OPENING DOOR The door should be opened only for maintenance purposes CONVECTION BLOWERS ROOM AIR FANS Upon starting your stove the convection blowers will not come on until the stove s heat exchanger has warmed up This usually takes about 10 to 15 minutes from start up Speed will vary with the selected feed rate except if the noise reducer mode has been activated 14 COMBEX Your stove uses a unique patented technology called COMBEX As opposed to most other pellet stoves which use only an exhaust blower your EUROZONE uses a motor on which are mounted two housings with impeller blades One housing serves for combustion and the other for exhaust This is why we refer to the combustion exhaust blower throughout this manual The COMBEX system balances combustion air and uptake to provide clean worry free combustion which is less dependent on the leak tightness of the device and the quality of the combustible IF THE STOVE RUNS OUT OF PELLETS The fire goes out and the auger motor and blowers will run until the stove cools down This will take a few minutes After the stove s components stop running a warning message will appear EJ O VO To restart press i refill the hopper and press until pellets begin to fall into the burn pot Press to start the unit COMBURANT AIR DAMPER CONTROL The
12. must be bolted to the floor have outside air and NOT BE INSTALLED IN A BEDROOM Per H U D requirements Check with local building officials e Stove Builder International Inc grants no warranty implied or stated for the installation or maintenance of your stove and assumes no responsibility of any consequential damage s TABLE OF CONTENTS INTHODUCEHON oss uL 2 SAFETY PRECAUTIONS demus ioi LU A i i ieu MEL Mia 3 TABLE OF CONTENTS ets cedo acetate cuu Mula E a ela bade fon 4 INSTALLATION cea tee onan M e 6 EUROZONE FREESTANDING PELLET STOVE c ccccccsscsscessscescecscccssccscecsscesscessceasecsscesesseesacesseesscesssesseens 6 PREPARA Bl Gane een ree EO MM er oor 6 CLEARANCES 6 COMBUSTION AIRE SUPPIY Estee bebe tatem etes Sonet et 7 WHEN OUTSIDE AIR IS NOT USED eene trennen iter tes eter e teretes eres e renes eset ases anseres sels 7 VENTI RE RI RUNE 7 ACCESS 8 FILTERS INSTALLATION AND CLEANING u cccccscccssccssccccesscesscessccscesccscescescesecesseecsessseesasesseesasesscenseens 8 EQUIVALENT VENT LENGHT EVL ccccccccsccscssccescceccescccccescesccescescesccescescesceessescesccsseescesceeseesceceeseeaceeees 9 INSTALLATION CONFIGURATIONS ccccccccscessccsscessccescccscccscccssccsscessc
13. order to burn free of smoke and soot Any blockage of the air supply to or from the stove will seriously degrade its performance and will be evidenced by a smoking exhaust and a sooting window For best operation the ash content of the pellet fuel should be less than 1 and the calorific value approximately 8 200 BTU LB Avoid burning high ash content fuels because this will rapidly fill up the burn pot and eventually cut off the combustion air supply The EUROZONE should not be used for commercial or industrial applications since operational control is often not well managed in these settings REGISTER YOU WARRANTY ONLINE To receive full warranty coverage you will need to show evidence of the date you purchased your unit Keep your sales invoice We also recommend that you register your warranty online at www enerzone intl com Registering your warranty online will help us track rapidly the information we need on your unit SAFETY PRECAUTIONS Do not operate your stove if smell smoke coming from it Turn it off monitor it and call your dealer DO NOT UNPLUG IT Never use gasoline gasoline type lantern fuel kerosene charcoal lighter fluid or similar liquids to start or freshen up a fire in this stove Keep all such liquids well away from the stove while in use Never block free airflow through the open vents of the stove Never try to repair or replace any part of the stove unless instructions a
14. photocopy and fill out the form in Appendix B Try to answer as many questions as you can Have it handy when you call This will help you obtain a much faster service STOVE SHUTS OFF AND SHOWS WARNING CODE Possible Causes Possible Remedies Unplug stove first when possible Airflow pressure switch hose or hose connector tip are blocked Pull out air hose from the airflow switch and blow through it If air flows freely the hose and tube are fine If air will not flow throw the hose use a thin wire to clear the blockage If the problem occurs again shortly after you may have to remove accumulation on the pressure switch probe located inside of exhaust blower housing refer to maintenance section 2 The air inlet burn pot interior combustion air chambers combustion Follow all cleaning procedures in the maintenance section of the owner s blower or exhaust pipe are blocked with ash or foreign material manual 3 Vent pipe is incorrectly installed Check to make sure vent pipe installation meets criteria in owner s manual and pipe manufacturer s recommendations 4 The pressure switch connections are faulty Check the connectors that attach to the pressure switch 5 The pressure switch wires are pulled loose from the connectors on Check to see if the wires are loose at the connector the wiring harness Combustion exhaust blower failure This blower must come on when you start the unit If it does not make sure
15. removed with the ash pan or with a vacuum cleaner 20 BAFFLE Figure 42 Baffle amp exhaust access panel CLEANING ROD Figure 43 Cleaning rod Figure 45 Ash drawer VACCUM USE If a vacuum is used to clean your stove we suggest using a vacuum designed for ashes Some regular vacuums and shop vacs leak ash into the room Your vacuum or shop vac may have a special filter or bag available to eliminate this leakage CLEANING a Heat Exchange Tubes Your EUROZONE stove is designed with a built in heat exchanger tube cleaner This should be used weekly to remove accumulated ash on the tubes Slide the cleaning rod back and forth two or three times from front to back refer to figure 43 When finished push the cleaning rod back in behind the louvers Baffle Remove the baffle and scrape off ashes Slide both sides toward the center to remove the baffle Figure 46 Use a vacuum is necessary In some cases you will need to remove creosote on the baffle which can accumulate rapidly under certain conditions A small wire brush can be used It is important to remove this creosote because it is highly combustible and could cause premature corrosion When replacing the baffle make sure that the open side of the baffle is located on the left Chamber walls Periodically you must vacuum the ashes that may have accumulated on the main walls of the combustion chamber START BY REMOVING THE DECORATIVE MASONRY L
16. should now function normally YOU NEED TO INSPECT YOUR UNIT AT THIS POINT The F 250 high temperature switch will trip if the unit overheats There might be a problem with another component or the installation causing the stove to overheat Make sure that the convection blowers work If one of the convection blowers has failed this can cause the unit to overheat Clean any dust off of the windings and blades of the convection blower Call your dealer or a technician if you get this code again 26 STOVE STOPS FEEDING PELLETS AND SHOWS H WARNING CODE H Possible Causes Possible Remedies One of the two L 250 automatic high temperature switches has been The L 250 automatic high temperature switches are located on the top and tripped bottom of the auger housing They send a signal to the control board if the auger housing overheats Wait until the stove cools down AND THEN INSPECT YOUR UNIT Improper installation poor maintenance or a defective or missing component may be causing the stove to overheat Reset the stove and restart it Call a technician if you get this code again See procedure below to restart the stove BEFORE RESETING TO RESET H2 Heat exchanger and or exhaust system OR H4 is are clogged Refer to the owner s manual Press simultaneously for 2 seconds for maintenance procedures icons After attempts reset is no longer possible Call SBI technical support STOVE STOPS FEEDING PELLETS AND
17. there is power on the connections if so the motor is likely to be defective if not refer to 7 Control board not sending power to combustion exhaust blower If there is no power going to the combustion blower check all connections If all wires are properly connected you have a bad control board Control board not sending power to pressure switch There should be 120 volt going through the pressure switch when the stove is on You will need a technician to perform this test Airflow pressure switch has failed very rare To test the airflow pressure switch you will need to disconnect the air hose from the blower casing With the other end still attached to the switch very gently suck on the loose end of the hose you may want to remove the hose entirely off the stove and the switch first and make sure it is clear If you hear a click the switch is working BE CAREFUL TOO MUCH VACUUM CAN DAMAGE THE SWITCH 24 STOVE SHUTS OFF AND SHOWS WARNING CODE Possible Causes Possible Remedies Unplug stove first when possible 1 hopper is empty Refill the hopper 2 The burn pot holes are blocked Remove the burn pot and clean it thoroughly The air damper is too far open for a low feed setting If burning on the low setting you may need to close the damper all the way slide the air supply toward the minimum setting The air inlet the interior chambers or exhaust system has a partial Follow all cleaning procedu
18. upon starting the stove The heat setting is then selected using the Heat Level selector When set in thermostatic mode the stove will automatically run at the heat level selected until the set room temperature is reached When that occurs the stove will switch to heat setting 1 lowest until the thermostat calls for heat again The convection blowers will also slow down to low speed When the thermostat calls for heat again the stove will automatically switch back to the selected heat level N B If the room temperature remains stable and the thermostat does not call for heat during at least 45 minutes the stove will shut down When the thermostat calls for heat again the stove will start an ignition cycle Once the ignition cycle is completed the stove will increase its feed rate to match the heat selected heat level 17 Figure 40 Thermostat terminal N B It is possible to change the setting of your unit such that if the thermostat does not call for heat after 45 minutes the unit will remain at the lowest heat setting 1 but will not shut down this is the PILOT ON mode The stove will remain at the lowest heat level until the thermostat calls for heat again If you prefer that your unit runs following that logic you need to change the setting to PILOT ON by the pressing the following two buttons on the PC Board First press hold it and then press vo Hold the two buttons for a couple of seconds
19. C PUMP CONNECTION QUICK START IGNITION TUBE CONNECTED TO THE FITTING TUBE CONNECTED TO THE PUMP AIR INTAKE CONNECT THE HOSE ONTO THE PUMP OUTLET 34 ENERZONE LIMITED LIFETIME WARRANTY The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable This warranty covers brand new products only which have not been altered modified nor repaired since shipment from factory Proof of purchase dated bill of sale model name and serial number must be supplied when making any warranty claim to your ENERZONE dealer This warranty applies to normal residential use only Damages caused by misuse abuse improper installation lack of maintenance over firing negligence accident during transportation power failures downdrafts or venting problems are not covered by this warranty This warranty does not cover any scratch corrosion warping or discoloration caused by over firing abrasives or chemical cleaners Any defect or damage caused by the use of unauthorized parts or others than original parts void this warranty An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes Any service call related to an i
20. ETS BUT WILL NOT IGNITE AND SHOWS WARNING CODE T 26 STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE 26 STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE 24 STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE 27 SMOKE SMELL COMING BACK INTO THE HOME tu anao 28 AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK 28 GLASS DOO TS UP MERY EAST ccce 28 FLAME IS LAZY DARK AND HAS BLACK TIPS E NEN EERS 28 AFTER STOVE HAS BEEN ON FOR A WHILE THE BURNPOT OVERFILLS 28 WARNING CODES routino onion eld open iei M aD L o beue title MALE Lo oou 29 SMORESMEEL ORS OO PB Or UP as esteso d Ev RENT ie cach die viU bo cee Duae Qn ate eesti cee eee 29 ELECTRICAL DIAGRAM icti duse us DE DR OMM E D CIN UD IM REDE M EM ES DI NEUE ODE seus 30 EEECTIRIC SLIIOCR cuneo Rm nm eumdem mM EMEN EM 30 REPLACEMENT PARTS wed 31 APPENDIX By asics sass adie asa 32 APPENDIX Baneasa E A E n M I 33 APPENDIX C PUMP CONNECTION riia a YS NE EE A N 34 ENERZONE LIMITED LIFETIME WARRANTY cics a E omnes M DH RE IE 35 INSTALLATION EUROZONE FREESTANDING PELLET STOVE Width 25 Height 3434 Depth 2514 Weight 320 Ibs Flue size 3 or 4 Hopper Capacity Up to 80 lbs This can vary slightly depending on pellet size length and dia
21. IKE PANELS WHICH ARE SIMPLY HELD BY CLIPS The use of a vacuum is necessary There is also a cleaning outlet located behind the left side panel of the combustion chamber Remove this panel using a screw driver Loosen the adjustment screws then remove the securing screws Figure 47 Slide the wall toward right Figure 48 tilt it Figure 49 then remove it from the combustion chamber Scrape off ashes You will notice a small rectangular cleaning outlet Inspect behind this outlet see Figure 50 Insert the vacuum tip through the cleaning outlet and clean thoroughly REPEAT THIS OPERATION AT LEAST ONCE PER TON OF PELLETS BURNED UNTIL YOU ARE FAMILIAR WITH HOW ASHES ACCUMULATE WITH YOUR OPERATING PRACTICES Convection blowers Clean the blower s protective wire mesh regularly as dust and hair build ups on the mesh will reduce the efficiency of the blowers and may cause the stove to overheat SECURING SCREWS ADJUSTMENT SCREWS 24 Figure 46 removal EXHAUST CHANNEL i Figure 50 BLOWERS AND PRESSURE SWITCH PROBE DANGER RISK OF ELECTRIC SHOCK DISCONNECT POWER BEFORE SERVICING UNIT Blower Cleaning Over a period of time ashes or dust may collect on the blades of both the combustion exhaust blower and convection blower Periodically the blowers should be cleaned as the ash and dust can impede performance The combustion exhaust blower can be accessed by opening the left right and back panels Fi
22. SHOWS WARNING CODE d Possible Causes Possible Remedies The hopper lid has stayed open for more than 3 minutes As a security measure the auger will stop turning and feeding pellets as soon as the hopper lid opens It will resume normal operation as soon as the hopper lid is closed However if the hopper lid stays open for more than 3 minutes the unit will stop and a code d will appear on the control board Close the hopper lid Reset the unit and start it again l THE STOVE IS RUNNING BUT DISPLAYS WARNING CODE L Possibles Causes Possibles Solutions Warning generated by a power failure while the stove was The stove will restart on the initial setting once it cools off running Note For a short power failure less than 5 seconds the stove will continue to function at the selected speed 21 SMOKE SMELL COMING BACK INTO THE HOME Possible Causes Possible Remedies 1 There is a leak in the vent pipe system Inspect all vent pipe connections All vent connector joints must be sealed and fastened in accordance with the pellet pipe manufacturer s instructions to ensure consistent performance and avoid smoke and ash spillage 2 gasket on the combustion exhaust blower housing has Inspect the gasket on the combustion exhaust blower housing to make sure it is gone bad in good shape and replace if necessary AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON Possible Causes Possible Remedies The auger
23. al reset high temperature switch also called heat sensor or heat switch The switch has a reset button on its backside Like a circuit breaker once tripped the reset button will have to be pushed before you can restart the stove The high temperature switch protects the stove against overheating due to of an evacuation problem a control board problem a blower problem or any other problem causing the unit to overheat The manufacturer recommends that you contact your dealer if this occurs as it may hide a major problem A service call may be required NOTE overheating situation occurs the high temperature switch called the L 250 manual reset will automatically shut down the auger a motor fuel feed system and a warning code L will appear e If the combustion blower fails an air pressure switch will automatically shut down the auger and a warning message YT will appear This safety feature is to prevent the unit from igniting or burning fuel when the combustion exhaust blower has failed therefore preventing combustion fumes from spilling into the room If the temperature in the auger rises beyond a certain acceptable level two high temperature switches located under and above auger housing will stop the fuel feed system and a warning will appear CODE BEFORE RESETING TO RESET H2 Heat exchanger and or exhaust system OR H4 is are clogged Refer to the owner s manual for maintenance procedures Press simul
24. damper control on the stove is located on the right hand side panel This control is used to adjust the air intake manually depending on the type of installation and different brands of pellets used It allows you to improve the efficiency of your stove Providing correct combustion air will reduce the frequency of cleaning your door glass and reduce creosote build up of creosote inside your stove and chimney You should adjust the damper based on the fire s appearance A low reddish dirty fire can be improved by increasing the air supply using the damper rod A blow torch fire can be improved by reducing the air supply Through trial and error you will find the best setting Consult your dealer if you need help REFUELING We recommend that you do not let the hopper drop below 1 4 full If the hopper lid stays open more than 3 minutes a warning will appear To Y O restart press icon and then press KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN REFILLING THE HOPPER MAY BE FILLED WHILE THE STOVE IS OPERATING DO NOT OVERFILL HOPPER DO NOT TOUCH THE UNIT WITH THE PELLET BAG HOT SURFACE MAY MELT THE BAG 15 SHUTDOWN PROCEDURE UO Turning your ENERZONE stove off is a matter of pressing on the control panel The blowers will continue to operate until internal firebox temperatures have fallen to a preset level The stove cannot restart before it has completely shut down SAFETY FEATURES a Your stove is equipped with a manu
25. e 18 This is the preferred method Follow guidelines for equivalent vent length WALL A STRAP WALL i THIMBLE ai FOR BASEMENT INSTALLATION 4 PIPE IS RECOMMANDED a eee _ CLEAN OUT FOLLOW CHIMNEY OR TEE VENT MANUFACTUR ER S INSTRUCTIONS im Lo CLEAN OUT AB Siue 17 Basement installation 10 24 USA 36 CANADA MINIMUN CLEARANCE TO ROOF VERTICAL 47 VENT E ATTIC LX dn cire EXE ELIT TXES FOLLOW CHIMNEY OR VENT MANUFACTUR ER S INSTRUCTIONS 1 OUT 1 d Figure 16 Venting through roof EXISTING CHIMNEY STS TEM VENT THIS METHOD LS PREFERRED Figure 18 Venting through existing chimney VERTICALLY INTO EXISTING MASONRY FIREPLACE ROOF VENT Nue i NOTE Follow Vent chimney manufacturer s instructions 1 Have the masonry chimney inspected by a qualified chimney sweep or installer to determine its structural integrity TOP PLATE 2 You must run a pipe from the stove outlet to 18 inches above Aig the top of the chimney E 3 Install a blanking plate and the chimney pipe and if used the outside air pipe as shown in Figure 20 Area cub LR vn INSTRUCTIONS ads 4 Attach the DuraVent adapter a section of pipe and clean out ES tee making sure the clean out tee is centered in the chimney flue area Use RTV metallic tape and a minimum of three self E BLANKING PLATE taping screws at all
26. e Keep foreign objects out of the hopper Do not throw this manual away This manual has important operating and maintenance instructions that you will need at a later time Always follow the instructions in this manual Do not place clothing or other flammable items on or near the stove The viewing door must be closed and latched during operation Do not operate the stove if the flame becomes dark and sooty or if the burnpot overfills with pellets Turn the stove off inspect it and call your dealer Do touch the hot surfaces of the heater Educate all children of the danger of a high temperature stove Young children should be supervised when they are in the same room as the stove e High ambient temperature in summer time may cause the heat sensors on the stove to activate the blowers disconnect the stove when not used for extended periods The exhaust system must completely airtight and properly installed All vent connector joints must be sealed and fastened in accordance with the pellet pipe manufacturer s instructions to ensure consistent performance and avoid smoke and ash spillage Your stove requires maintenance and cleaning Failure to maintain your stove may lead to smoke spillage in your home e This stove is designed and approved for pelletized wood fuel only Any other type of fuel burned in this heater will void the warranty When installed in a mobile home the stove
27. east 3 feet of vertical rise are needed in all cases A longer vertical rise will favour a better exhaust 6 To reduce the risk of smoke spillage never terminate with a horizontal run If your system terminates with a horizontal run add at least 3 feet of vertical rise see Appendix A 7 Attach cap and seal outside wall thimbles with non hardening waterproof mastic 80 DEGREE ELBOW 45 DEGREE ELBOW TERMINATION FOLLOW CHIMNEY OR COLLAR VENT MANUFACTUR ER S INSTRUCTIONS WALL TRAP Figure 14 Venting through wall VERTICAL ROOF VENT WALL STRAP CLEAN OUT E T HORIZONTAL RUN EWL 1 T HORIZONTAL RUN EVL 1 Figure 15 Venting trough wall Termination should not be located so that hot exhaust gases can ignite trees shrubs or grasses or be a hazard to children Exhaust gases can reach temperatures of 500 F and cause serious burns if touched Locate terminations A not less than 3 feet above any forced air inlet located within 10 feet B not less than 4 feet below or horizontally from or one foot above any door window or gravity air inlet into any building C not less than two feet from an adjacent building and not less than 7 feet above grade when located adjacent to a public walkway Mobile home installations must use a spark arrester Other restrictions may apply such as the need to maintain a minimum distance to a gas meter US and Canadian Standards may vary C
28. esscesscesscesseesscesseesseesseessecssessessacesseens 9 ACHOBIZONTALLY THROUGH e o UTE Gaia dele ebore 9 B VERTICALLY WITH NEW CHIMNEY SYSTEM eene eere etrr erret retener enn 10 C VERTICALLY INTO EXISTING CHIMNEY SYSTEM eene nere 10 VERTICALLY INTO EXISTING MASONRY FIREPLACE reete 11 INSTALLATION THROUGH SIDE OF MASONRY CHIMNEY eene nni 11 DOOR OVERLAY INSTALLATION 12 12 13 PROPER EIS 13 PEE START UP amne a ee ML ER I E E LIT 13 IPSO DIOS M DIOE 13 HGH TNGT TROC DURE 13 UNIT CONTROLS 14 DIODE 14 12 0S De 21S 8D RCA ee eM N 14 BUTTON FOR AUTHORIZED TECHNICIANS ccccccsccccseccsccscecsececscesscessecscecsecessccsecesscessccssccaseesseesseesees 14 PLATE SP ASI area ene ek ae a OO ena me Tice eT ee ene Tree Tears mn E 14 RESE ore T 14 OP NING DOOR 14 CONVECTION BLOWERS ROOM AIR FANS c ccsscossssseesscescesscesecescescesseesecsceesseeseescesseesesseecseeeseestenaeens 14 COMBE CL 15 IF THE STOVE RUNS OUT OF PELLETS eene tret err erret eere erre an nrnna 15 EN KM 15 SHUTDOWN PROCEDURE SIME sedia butt a EM re iE SEO E 16 SAFETY FEATURES ccccccsccssccessccsscssccscccsssesecesesesesecesscesscessce
29. g section and Figure 42 amp 43 Open the door and remove the burn pot by grasping it and pulling straight out Scrape the burn pot with a scraper if necessary Make sure that the burn pot holes are not plugged Empty ashes from the burn pot into the ash drawer through the opening at the bottom of the firebox Put the burn pot back in place Make sure it is level and pushed all the way in Make sure the burn pot gasket is in place before putting the burn pot back Absence of this gasket will cause ignition problems Sweep the ashes in the firebox into the ash drawer through the opening at the bottom of the firebox or vacuum to remove ashes WARNING Make sure ashes are cool to the touch before using a vacuum See VACUUM USE f Periodically remove and empty the ash drawer see Figure 44 amp 45 below the ash lip Dispose of ashes properly See ASH REMOVAL above g Put the ash drawer back into place making sure the ash plug is into place and maintain a good seal Air leak will affect the combustion ASH DISPOSAL Ashes should be stored in a metal container with a tight fitting lid The closed container or ashes should be placed on a non combustible surface or on the ground well away from all combustible materials pending final disposal If ashes are disposed of by soil burial or otherwise locally dispersed they should be retained in the closed container until all cinders have thoroughly cooled The ashes can be
30. gure 51 To clean the blades in the combustion blower housing insert the vacuum tip through the air inlet damper opening located on the side of the combustion blower housing Clean thoroughly To clean the blades in the exhaust blower housing use a screw driver to remove the cleaning access panel located on the side of the metal box covering the housing Insert the vacuum tip through the cleaning outlet and clean the blades thoroughly Pressure switch probe cleaning Ashes may accumulate on inside tip of the pressure switch probe connector Use a mesh pad or wire brush to clean the connector and blow inside the tube to make sure it s free of obstruction NOTE When cleaning be careful not to bend fan blades Some stove owners lightly spray an anti creosote chemical on the fire to help reduce creosote formation within the stove CHIMNEY CLEANING a NN DETAIL A Figure 51 Exhaust blower cleaning Creosote Formation When wood is burned slowly it produces tar and other organic vapours which combine with expelled moisture to form creosote The creosote vapours condense in the relatively cool chimney flue in a newly started or a slow burning fire As a result creosote residue accumulates on the flue lining When ignited creosote produced makes an extremely hot fire which may damage the chimney or even cause a fire Despite their high efficiency pellet stoves can accumulate creosote under certain conditions Fly Ash
31. joint connections to ensure a tight seal mes 5 Position the stove adhering to the clearances in Figures 1 amp 2 E emnoud OUTSIDE AIR 6 Measure and build chimney top plate Cut out holes for chimney pipe and if used the outside air pipe Install and seal with l flexible waterproof sealant to prevent water leakage Install vent cap ERAN ET Figure 19 Venting through masonry chimney INSTALLATION THROUGH SIDE OF MASONRY CHIMNEY re NOTE Follow Vent chimney manufacturer s instructions p P 1 Position the stove adhering to the clearances in Figures 1 amp 2 gt Mark the center of the hole where the pipe is to pierce the A me masonry chimney A NP TOP PLATE E ESSE 2 t will be necessary to cut out the masonry around the location of the pipe center mark Cut a 4 inch diameter hole for 3 inch rT I rT pipe and 5 inch diameter hole for 4 inch pipe 1 H FOLLOW CHIMNEY OR OPTIONAL 3 Measure and build chimney top plate Cut out holes for chimney ME duum 4 OUTSIDE AIR pipe and if used the outside air pipe H ran L T1 CT 4 Install the tee on the bottom of the vertical pipe system and c lower it down the chimney until the center branch of the tee is DA level with the center of the hole in the masonry as shown L Figure 20 FT d EE 4 Ge 5 Install and seal the top plate from step 3 with flexible waterproof sealant Slip the storm collar over
32. l built and thoroughly tested stove it would be wise to install strategically placed smoke detectors and have a fire extinguisher in a convenient location near an exit g Do not open the stove door when operating unless necessary This will create a dirty inefficient burn and could allow smoke spillage or sparks to escape h Stove must not be operated by young children or someone unfamiliar with stove s operation i Do not service or clean this appliance without disconnecting the power cord j Do not abuse the door glass by striking slamming or similar trauma Do not operate the stove with the glass removed cracked or broken k High ambient temperature in summer time may cause the heat sensors on the stove to activate the blowers disconnect the stove when not used for extended periods 19 MAINTENANCE FAILURE TO CLEAN AND MAINTAIN THIS UNIT AS INDICATED CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS NEVER CLEAN WHEN HOT NOTE Inspect burn pot periodically to see that holes have not become plugged If so clean thoroughly ASH REMOVAL The EUROZONE stove has an ash drawer located under the firebox To remove ashes a Make sure fire is out and the firebox is cool Open the door and remove the baffle from the firebox Slide each side of the baffle toward the center to remove Figure 46 Close the door With the door closed clean heat exchanger tubes by sliding the cleaning rod back and forth see Cleanin
33. letely closed for ignition to take place After there is a flame the damper can then be adjusted for the desired feed setting If that doesn t fix verify if the burn pot gaskets are in place and in good condition d Adjust feed rate to desired setting by pressing the desired level on the gradient 1 to 6 If the fire doesn t start within 30 minutes refer to troubleshooting section 13 UNIT CONTROLS The blowers and automatic fuel supply are controlled from the panel on the EUROZONE The control panel functions are as follows Note 1 To display the available functions just touch the control board at any place 2 Select the desired function The display will turn itself off after 2 minutes MODE BUTTON e When the button is pressed the stove will automatically ignite The heat level must be selected manually to adjust the stove s heat output to the desired level If the thermostat mode is selected the stove will automatically modulate between the lowest heat level and the heat level selected to keep the room temperature at the thermostat s setting If the set room temperature is achieved while the stove has been running at the lowest heat level for more than 45 minutes the unit will automatically shut off and will start another ignition cycle only when the thermostat calls for heat again stove has to cool down completely before igniting again No fire starter is necessary to ignite the unit The auger will feed fuel for 4 minutes a
34. lowr Vauum Pressure Switch Tap O o 1 y Brush Venting System WHspc Sep O Gaskets ooo o o Hopper Empty Vacuum Gasket around door and door glass should be inspected and repaired or replaced when necessary see HEPLACEMENT PARTS REMOVAL AND REPLACEMENT OF DOOR GLASS While wearing leather gloves or any other gloves suitable for handling broken glass carefully remove any loose pieces of glass from the doorframe Dispose of all broken glass properly Return the damaged door to your ENERZONE Dealer for repair or replacement Neither the appliance owner nor any other unauthorized person s should replace the door glass An authorized ENERZONE dealer must perform all repairs involving door glass 23 TROUBLESHOOTING When your stove acts abnormally the first reaction is to get help This guide may save you time and money by enabling you to resolve simple problems yourself Problems can be caused by 1 poor fuel 2 poor operation or maintenance 3 poor installation 4 component failure 5 factory defect You can usually solve problems related to 1 and 2 Your dealer can solve problems related to 3 4 and 5 Refer to ELECTRICAL DIAGRAM and REPLACEMENT PARTS section to help identify and locate stove parts Should you need to contact your dealer or the manufacturer please
35. meter EPA status exempt Burn rate 1 3 lbs to 4 1 108 per hour BTU range 8 200 to 35000 Electrical consumption 3 5 Amps lighting cycle 2 5 Amps continuous duty Control board fuses Main 7 5A 250V fastblow Igniter 5A 250V fastblow Electrical requirement 120VAC 15A Approved installations mobile home conventional PREPARATION Factory packaging must be removed and some minor assembly work is required prior to installation door overlay must be installed on the door frame The black knob must be attached to the heat exchanger rod Filters may be inserted between the finger guards and the convection blowers see filters assembly section CLEARANCES The EUROZONE has been tested and listed for installation in regular and mobile homes refer figure 1 amp 2 FLOOR PROTECTION minimum 6 in the front and 6 on each side The stove must be placed on a continuous grouted joints non combustible material such as ceramic tile cement board brick 3 8 millboard or equivalent or other approved or listed material suited for floor protection NOTE ceramic tile or any tile must be laid on a continuous non combustible sheet to prevent the possibility of embers falling through to the combustible floor if cracks or separation should occur in the finished surface this also applies to floor protection for Built in raised hearths Check local codes for approved alternatives Clearances are measured f
36. motor is overheating Start by emptying the hopper Follow procedure described in warning code E section 6 and tripping the _ internal temperature shutoff thermal protector e The control board does not display any information Possible Causes Possible Remedies 1 A fuse on the control board has blown Remove the control board Check if the F2 fuse on the back of it appears to be bad Replace it with a 7 5 Amp 250 Volt fuse Plug the stove back in and try to run the unit GLASS SOOTS UP VERY FAST FLAME IS LAZY DARK AND HAS BLACK TIPS AFTER STOVE HAS BEEN ON FOR A WHILE THE BURNPOT OVERFILLS Possible Causes Possible Remedies Stove or vent pipe is clogged which restricts airflow through the Follow all cleaning procedure the maintenance section of the owner s manual burn pot 2 Vent pipe installed improperly Check to make sure the vent pi e has been installed according to the instructions in p 9 the owner s manual 3 The air damper is too far closed for a higher setting Slide the air supply to a higher setting and try to burn the unit again 4 Burn pot holes are blocked Remove the burn pot and clean it thoroughly Blockage in air intake pipe Visually inspect the air intake pipe that leads into the burn pot for foreign material Combustion exhaust blower is not spinning fast enough Test the RPM on the blower separately bypassing the control board after the blades have been cleaned The RPM should
37. mproper installation 15 not covered by this warranty The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim Returned products are to be shipped prepaid to the manufacturer for investigation If a product is found to be defective the manufacturer will repair or replace such defect Transportation fees to ship the product back to the purchaser will be paid by the manufacturer Repair work covered by the warranty executed at the purchaser s domicile by an authorized qualified technician requires the prior approval of the manufacturer Labour cost and repair work to the account of the manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of the replacement part All parts and labour costs covered by this warranty are limited according to the table below The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect The manufacturer may at its discretion fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts The manufacturer shall in no event be responsible for any special indirect consequential damages of any nature which are in excess of the original purchase price of the product A one time replacement limit applies to all parts benefiting from a lifetime coverage This warranty applies to products p
38. nd the electronic igniter will stay on for 10 minutes If the unit doesn t ignite within 15 minutes the stove will wait for 5 minutes and will start a second ignition cycle If ignition fails a second time a warning message will appear on control panel Heat Level may be selected during the ignition cycle and can be modified in heating mode However the unit will only feed fuel at the desired heat level setting when the heat sensor located into the stove receives a signal indicating that the unit has ignited This may take anywhere between 10 and 15 minutes FUEL FEED SWITCH e activating this function the stove will feed for 1 minute and the display will blink You can stop the distribution by touching the sign second time or by starting the stove CAUTION THIS FUNCTION CAN ONLY BE OPERATED WHEN THE STOVE IS IN OFF POSITION THE FUEL FEED SWITCH IS USED TO PRIME THE AUGER WHEN THE AUGER IS EMPTY BUTTON FOR AUTHORIZED TECHNICIANS e This button is designed for authorized technicians for troubleshooting purposes No functionality of operation is related to this button The convection blowers speed varies according to the fuel feed rate 2202000 pressing the gradient you can set the pellet feed rate and hence the heat output of your stove The levels of heat output will change and each gradient will indicate the level from 1 to 6 RESET D The reset icon is used to clear any warning on the
39. oard that the unit has ignited properly by measuring the heat in the exhaust The pellet stove will not start feeding pellets at the desired heat setting until it has received a signal from the thermistor heat sensor lf the thermistor heat sensor is bad the unit will stop after the ignition cycle If this situation occurs call your dealer or technician 25 STOVE FEEDS PELLETS BUT WILL NOT IGNITE AND SHOWS WARNING CODE L Possible Causes Possible Remedies The pump is not connected properly Verify that the plug is connected properly Refer to appendix C if needed page 34 Blockage in igniter tube or inlet for igniter tube Remove the burn pot and clean it thoroughly Make sure that all openings are clear Find the igniter tube coming out of the burn pot housing It is a small tube located on the back of the burn pot housing Make sure it is clear Make sure there is not any debris around the igniter element or inside the igniter tube Bad igniter element Put power directly to the igniter element Watch the tip of the igniter from the front of the stove After about 2 minutes the tip should glow If it does not the element is bad and must be replaced You may need a technician to perform this test The thermistor heat sensor has malfunctioned The thermistor is a heat sensor attached to the exhaust housing Its function is to tell the control board that the unit has ignited properly by measuring the temperature in the exhau
40. onsult the vent manufacturer s instructions VERTICAL LENGHT 4 EVL 4 X 0 5 F ERTICAL LENGHT 4 EVL 4 X 0 8 Z VERTICAL LENGHT 4 EVL 4 X 0 5 2 B VERTICALLY WITH NEW CHIMNEY SYSTEM REFER TO FIGURE 16 VENTING THROUGH ROOF NOTE Follow Vent chimney manufacturer s instructions OPTION To achieve a centered vertical installation a 45 elbow and a clean out tee can be used to offset the pipe from the exhaust outlet to the rear center of the stove OPTION Install Vent elbow in place of clean out tee Locate stove Drop plumb bob to center of tee outlet mark point on ceiling Install ceiling support and Vent pipe per Vent manufacturer s instructions 1 Always maintain 3 clearance from combustible materials When passing through additional floors or ceilings always install firestop spacer After lining up for hole in roof cut either a round or square hole in roof always 3 larger all the way around pipe Install upper edge and sides of flashing under roofing materials nail to the roof along upper edge Do not nail lower edge Seal nail heads with flexible waterproof sealant Apply flexible waterproof sealant where the storm collar meets the vent Slide storm collar down until it sits on the flashing Seal and install cap Mobile home installations must use a spark arrester C VERTICALLY INTO EXISTING CHIMNEY SYSTEM As an alternative 3 or 4 Vent can be run inside existing chimney to termination Figur
41. ou must do three things 1 Install it properly 2 Operate it correctly and 3 Maintain it regularly The purpose of this manual is to help you do all three PLEASE read this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could result in property damage bodily injury or even death Keep this manual handy for future reference Your EUROZONE has been independently tested to ASTM E1509 04 Standard Specification for room heaters pellet fuel burning type 1 as well as UL 1482 1998 and ULC 2627 00 Standards for solid fuel room heaters Emissions have been measured according to the EPA and CSA B415 1 Standards and their average is 1 8 g h This pellet stove when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA 70 and CSA C22 1 This appliance is designed for use with pelletized wood only Do not burn coal of any type in this appliance It is designed for residential installation according to current national and local building codes as a freestanding room heater It is also approved as a mobile home heater which is designed for connection to an outside combustion air source The stove will not operate using natural draft or without a power source for the blowers and fuel feed system This stove is designed to provide the optimum proportions of fuel and air to the fire in
42. ould be used for longer runs Use 4 pipe if you have more than 15 feet of Equivalent Vent Length EVL e Horizontal runs shall not exceed 10 feet of EVL e To calculate EVL use the following conversions table Qty Type of pipe EVL equivalent ft 1 90 elbow or T 45 elbow 5 los 1 ft Vertical pipe run NOTE At altitudes above 3 000 feet we suggest the use of 4 diameter vent at an EVL of 7 feet or more Here is an example on how to calculate the EVL of your installation See Figure 15 3 x 4 of vertical length 12 x 0 5 6 EVL 1 x elbow or T 5 EVL 2 x 1 of horizontal length 2 EVL Total EVL 6 5 2 13 So diameter vent is allowed Note Do not count the outside termination goose neck in the EVL calculation INSTALLATION CONFIGURATIONS A HORIZONTALLY THROUGH WALL refer to figure 14 15 or 17 NOTE Follow Vent chimney manufacturer s instructions 1 Position stove adhering to clearances shown in Figures 1 amp 2 2 Determine position of hole in wall directly behind stove exhaust vent refer to figure 4 3 Always maintain 3 clearance from combustible materials 4 Install Vent wall thimble per Vent manufacturer s instructions 5 Attach enough piping to penetrate and extend at least 6 inches beyond the exterior wall There should always be at least one foot of vertical rise for each foot of horizontal run see Appendix A At l
43. p the pellets in the burn pot This is normal As soon there is fire in the burn pot smoke will disappear b DO NOT STORE OR USE FLAMMABLE LIQUIDS ESPECIALLY GASOLINE IN THE VICINITY OF YOUR ENERZONE STOVE NEVER USE A GAS OR PROPANE TORCH GASOLINE GASOLINE TYPE LANTERN FUEL KEROSENE CHARCOAL LIGHTER FLUID OR SIMILAR FLUIDS TO START OR FRESHEN UP A FIRE IN THIS HEATER c WARNING DO NOT OVERFIRE THIS STOVE This may cause serious damage to your stove and void your warranty It also may create a fire hazard in your home IF ANY EXTERNAL PART OF THE UNIT BEGINS TO GLOW YOU ARE OVERFIRING Immediately press on the control panel DO NOT UNPLUG YOUR STOVE If you leave your house and your stove is not connected to a thermostat or a fresh air supply do not leave it at the maximum setting If the ambient air becomes to hot the stove may overheat and the thermal protection on the combustion exhaust motor may be activated causing the motor to stop d KEEP ALL HOUSEHOLD COMBUSTIBLE MATERIALS SUCH AS FURNITURE DRAPES TOYS ETC AT LEAST THREE FEET AWAY FROM THE STOVE e Always maintain proper ventilation It is important that sufficient oxygen be supplied to the fire for optimal combustion Modern houses are often so well insulated that it may become necessary to open a window slightly or install an outside air vent to provide sufficient combustion air f Since heating with solid fuel is potentially hazardous even with a wel
44. re given in this manual All other work should be done by a trained technician hd The stove will not operate during a power outage If an outage does occur check the stove for smoke spillage and open a window if any smoke spills into the room Disconnect the power cord before performing any maintenance or repairs on the stove NOTE Turning the stove off does not disconnect all power from the stove Do not unplug the stove if you suspect a malfunction Turn the stove off inspect it and call your dealer e Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirements in your area Notify your insurance company hd This unit must be properly installed to prevent the possibility of a house fire The instructions must be strictly adhered to Do not use makeshift methods or compromise in the installation Allow the stove to cool before carrying out any maintenance or cleaning Ashes must be disposed or stored in a metal container with a tight lid and placed on a non combustible surface well away from the home structure This stove must be connected to a standard 120 V 60 Hz grounded electrical outlet Do not use an adapter plug or sever the grounding plug Do not route the electrical cord underneath in front of or over the stove The exhaust system should be checked at least twice a year for any build up of soot or creosote
45. res in the maintenance section of the owner s blockage manual The auger motor has failed Remove the auger motor from the auger shaft and try to run the motor separately by pressing the fuel feed button on the control board If the motor turns the shaft is jammed on something If the motor does not turn the motor is bad or a connection with the control board is faulty To remove the auger motor take off the rear panel of the stove s body Loosen the two screws holding the motor to the auger shaft The auger shaft is jammed Remove that auger shaft from the auger housing Start by emptying the hopper Take off the rear panel of the stove s body Then remove the auger motor by removing the screws holding the motor to the auger shaft Once the motor is out remove the four screws on the steel plate holding the auger shaft to the auger housing Then rotate the bottom end of the auger shaft down towards you until you can pull the shaft down out of the stove After you have removed the shaft inspect it for bent flights burrs or broken welds Remove any foreign material that might have caused the jam Also check the auger housing for signs of damage such as burrs rough spots or grooves cut into the metal that could have caused a jam Clean the auger housing thoroughly to remove all pellet dust The thermistor heat sensor has malfunctioned The thermistor is a heat sensor located on the exhaust housing Its function is to tell the control b
46. rom the sides back and face door opening or stove body refer to fig 3 DO NOT USE MAKESHIFT MATERIALS OR COMPROMISES IN THE INSTALLATION OF THIS UNIT INSTALL VENT WITH CLEARANCES SPECIFIED BY THE VENT MANUFACTURER Figure 1 Back wall installation Figure 2 Corner installation Figure 3 Floor protection COMBUSTION AIR SUPPLY For a mobile home installation the stove must be connected to an outside source of combustion air A 3 inside diameter metallic pipe either flexible or rigid may be attached to the inlet at the stove s rear refer to figures 4 5 amp 6 A rodent guard minimum 1 4 wire mesh must be used at the terminus refer to figure 5 All connections must be secured and airtight by either using the appropriately sized hose clamp and or UL 181 AP foil tape For mobile home installations only combustion air supply conduit may not exceed 10 feet Sources of Outside Combustion Air hole in the wall behind the stove Figure 5 e A hole in floor near stove rear terminating only in a ventilated crawl space Figure 6 WHEN OUTSIDE AIR IS NOT USED If outside air is not used it is important that combustion air be easily available to the air inlet A closable outside air register can be used in tightly insulated homes VENTING The EUROZONE is certified for use with Vent type UL 103 or ULC S629M and Chimney type UL 641 or ULC S609 3 or 4 diameter in size
47. sscessceascesscesscesscesscessessssessesssseaeseaseenseeaseeaseenees 16 DAMPER OPERATION ccccccssscsscecccesscessccsscessecsscesscesscesscesscesssesaceasesssccsscssseesseesscetsesssessessssesaseeseesscessceseeses 16 OPERATING THE STOVE USING A THERMOSTAT ccccccsscosscesscesscsscesscecsecsscecsecesecessceasecsseesscesseesseenees 17 THERMOSTAT INSTALLATION ccccccccccccssscesccesscesscessccsscesscesscesscesscesscesseesseesseesacessesssesssssssseessecseseseeaueeses 17 17 OPERATING SAFETY PRECAUTIONS spa sese spa rase rosas 19 MAINTENANGEL LE re 20 RE MOM Ales 20 POS A 20 21 21 BLOWERS AND PRESSURE SWITCH PROBE E 22 CHIMNEY 22 RECOMMENDED MAINTENANCE SCHEDULE 23 REMOVAL AND REPLACEMENT OF DOOR GLASS eureen e e aE 23 0 Nc 24 STOVE SHUTS AND SHOWS WARNING CODE ou Pate o ooa b sede oracio mand 24 STOVE SHUTS OFF AND SHOWS WARNING CODE 25 STOVE FEEDS PELLETS BUT WILL NOT IGNITE AND SHOWS WARNING CODE L 26 STOVE FEEDS PELL
48. st The stove will not feed pellets at the desired heat setting until it has received a signal from the thermistor heat sensor If the thermistor heat sensor is bad the unit will go out and stop after the ignition cycle If this situation occurs call your dealer or technician The control board is not sending power to the igniter Check the voltage going to the igniter during ignition It should be a full current If the voltage is lower than full current check the wiring If the wiring checks out good the board is bad You will need a technician to perform this test The burn pot gaskets are missing or have to be replaced Burn pot gaskets are located in the metal ring at the bottom of the burn pot These gaskets prevent heat lost from the igniters to get a fastest ignition STOVE FEEDS PELLETS BUT WILL NOT IGNITE AND SHOWS WARNING CODE I Possible Causes Possible Remedies The igniter fuse on the control board has blown Remove the control board and check at the back to see if the F3 fuse is good if not replace it with a 5 Amp 250V fuse Plug the stove back and try to run the unit STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE O Possible Causes Possible Remedies The L 250 manual reset high temperature switch has tripped Using the owner s manual locate the L 250 high temperature switch There is a red button on it Press the red button If you hear a click the high limit had tripped Reset the stove The stove
49. taneously for 2 seconds After 3 attempts reset is no longer possible call SBI technical support DAMPER OPERATION o9 Figure 39 Damper operation 16 OPERATING THE STOVE USING A THERMOSTAT A thermostat will help you maintain a constant house temperature automatically A millivolt or 24 Volt thermostat is required A fixed wall mount or remote model can be used THERMOSTAT INSTALLATION e Unplug the stove from the power outlet e Connect two thermostat wires to the terminal block located on the lower right side of the back of the stove To do so loosen the two screws and insert the wires in the terminals Tighten the two screws See Figure 40 e If you are using a wireless wall thermostat or a hand held thermostatic remote control you can locate the receiver behind the stove s back panel on the right side just below the terminal block Most receivers are already equipped with quick connect terminals Simply unplug the PC board wires connected to the back of the terminal block and connect them directly with the receiver s terminals Location of the thermostat is very important to obtain the best comfort and efficiency from you EUROZONE The thermostat should be mounted 50 inch from the floor on a wall located 15 to 20 feet from the stove You should avoid installing directly in front of the stove to avoid cycling See Figure 41 MODES THERMOSTATIC MODE To engage this mode the thermostat icon must be pushed
50. than 1 The pellet grade and ash content should be indicated on the bag by the pellet manufacturer PRE START UP CHECK Remove burn pot making sure it is clean and none of the air holes are plugged Clean the firebox and then reinstall burn pot Clean door glass if necessary a dry cloth or paper towel is usually sufficient Never use abrasive cleaners on the glass or door Check fuel in the hopper and refill if necessary BUILDING A FIRE Never use a grate or other means of supporting the fuel Use only the ENERZONE approved burn pot NOTE During the first few fires your stove will emit an odor and a small amount of fumes as the high temperature paint cures or becomes seasoned to the metal Maintaining smaller fires will minimize this Avoid placing items on stovetop during this period because paint could be affected Make sure the room is well ventilated Open windows Odors and fumes released during this process are unpleasant but they are not toxic LIGHTING PROCEDURE a Fil hopper and clean burn pot b Press vo To select the thermostat mode press It will blink every 5 seconds to indicate the mode as been selected After 2 minutes when the display turns itself off the thermostat icon will be displayed at 5096 of is brightness c Ifthe flame is too low in the burn or the stove have difficulty to light Adjust the air supply toward the minimum setting for start up In some situations it may be necessary to have the damper comp
51. the pipe and while holding the pipe at the proper elevation affix the collar with a minimum BE CE LI EXE of three 1 4 stainless steel sheet metal screws Seal all joints HH and seams around the collar TT T 6 Connect the horizontal pipe by pushing it through the hole in the BE ssl masonry and lining it up with the branch in the tee Push 1 1 H pipe into the tee while twisting it to lock it into the tee HH CLEAN OUT MOM L HB 7 f desired once the horizontal pipe is in place the space 2 1 A between the pipe and masonry be filled with high 1 temperature grout dm ann n Td Install the trim collar An adjustable pipe length and adapter may be needed to align and complete the connection to the stove Figure 20 Venting through side of masonry chimney 11 DOOR OVERLAY INSTALLATION In order to complete the assembly of your Enerzone EUROZONE you need to install the door overlay LEVELING Figure 36 Door overlay installation Figure 37 Leveling LEVELING BOLT 4x 12 1 Position the overlay on the door frame and fix it in place from behind using the 4 screws Note It is not necessary to remove the glass or any other component to install the overlay 1 The stove will operate at its best when properly leveled If it is not leveled adjust one or more of the leveling bolts to raise or lower the
52. urchased after March 1 2009 WARRANTY APPLICATION PARTS LABOUR DESCRIPTION Combustion chamber welds only castings heat exchanger welds only auger and ceramic glass thermal breakage only Lifetime Plating defective manufacture subject to limitations above Lifetime Stainless steel firebox components surrounds and heat shields ash drawer 5 years pedestal and trims aluminum extrusions Carbon steel firebox components burn pot glass retainers and handle assembly 3 years Blowers igniter PC board auger motor heat sensors switches wiring 2 years rheostat and other controls Paint peeling gaskets insulation ceramic logs masonry like panels and ceramic fibre blankets Pictures required Shall your unit or a components be defective contact immediately your ENERZONE dealer Prior to your call make sure you have the following information necessary to your warranty claim treatment Your name address and telephone number e Serial number and model name as indicated on the Bill of sale and dealer s name nameplate fixed to the back of your unit e Nature of the defect and any relevant information Before shipping your unit or defective component to our plant you must obtain from your ENERZONE dealer an Authorization Number Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender 35
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