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9710 Library Storage Module System Assurance Guide
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1. FIPS Cablins FIPS Cabling The following pages contain FIPS cable and adapter information FIPS Cables The two types of FIPS cables are Bus and Tag and Internal Style The Bus and Tag cables come in pairs The Internal Style cable is a single cable with a shorter length limit A Y Serpentine adapter cable may have to be used depending on the AS 400 IOP and FIPS cable types Cabling configurations are shown in Figure 4 7 Part numbers are listed below The flagged 4 digit IBM part numbers must be 9710 C60291 MR0012J ordered from IBM Figure 4 7 FIPS AS 400 Cabling Configurations AS 400 BUS AND TAG CABLES INTERNAL STYLE CABLE 9927 THESE IOP CABLE ADAPTERS COME WITH IOP 2622 OR 2604 2 BUS AND CABLES AS 400 10 TOWER 4 24 9710 System Assurance Guide FIPS Cabling 4 25 Quantity Part Number 9980 order from IBM 9927 order from IBM 9928 order from IBM 9929 order from IBM 9930 order from IBM 305436010 305436050 305436075 305436100 305436200 305436300 305436400 Table 4 18 FIPS Cables Description Serpentine cable adapter AS 400 IOP side see usage in Figure 4 7 on page 4 24 Y cable adapter tape side see usage in Figure 4 7 on page 4 24 Internal Style cable 1 7 m 5 6 ft Internal Style cable 6 6 m 22 ft Internal Style cable 24 m 79 ft Bus and tag cable pair 3 m 10 ft Bus and tag cable pair 15 24 m 50 ft B
2. SSC or OM Approves the Order and Assigns a Ship Date SSC Shared Services Center OM Orders Management SA System Assurance C60506 1 4 9710 System Assurance Guide 0012 The System Assurance Flowchart Proposal Acceptance The system assurance process begins when the customer accepts the proposal At this time the solutions delivery installation consultant in the United States or the solutions delivery manager internationally schedules one or more system assurance planning meetings System Assurance Planning Meetings The purpose of the system assurance planning meetings is to Explain system assurance as it applies to the 9710 Library Establish the system assurance team e Establish the responsibilities of the team members Establish the schedule for the system assurance process Define hardware and software requirements e Complete the configuration worksheets order worksheets and other required worksheets Chapter 4 e Set the dates and times for or more system assurance review meetings Order Placement Depending on the customer the appointed team member must now either Fax the completed worksheets to Orders Management OM or Transfer information from the completed worksheets to the sales entry form and fax the sales entry form to the Shared Services Center SSC See Chapter 4 for which of the above options and fax numbers to use Sales Entry Form or Order Workshee
3. Gay oh eR hr e usya Sd eR TERR EBS edo 4 26 Table 4 21 Modem Cables 4 27 Table 4 22 Remote Diagnostic Support for PC Use 4 27 Table 4 23 In Country Media Supply Services 4 28 Table 5 1 Pre installation Checklist 5 1 Table 5 2 Remote Support Hardware and Cables 5 2 Table A 1 9710 Dimensions and Weights 1 Table A 2 LSM Power 5 1 Table A 3 Optional Power Distribution Unit PDU Specifications 2 Table A 4 LSM Environmental A 2 Table A 5 Power Characteristics 4 MR0012J 9710 System Assurance Guide ix Tables This page intentionally left blank 9710 System Assurance Guide MR0012J Preface This guide contains information about planning ordering installing and follow up activities required during StorageTek TimberWolf 9710 Library Storage Module sales delivery and installation The audience for this guide includes StorageTek marketing representatives solutions delivery systems specialists SDSSs ssolutions delivery installation consultants SDICs solutions delivery engineers SDEs independent consultants service representatives and customers involved with instal
4. 00DM No 4890 Drive 01DM 1 4890 Drive 02DM 2 4890 Drives 03DM 3 4890 Drives 04DM 4 4890 Drives 05DM 5 4890 Drives 06DM 6 4890 Drives C60600 CAUTION You may not install 9840 drives and 4890 drives within the same LSM 9710 System Assurance Guide 0012 PDU Power Cables Power Cables The PDU power cables are included when you order the PDU feature code They are listed below in case you still want to order them separately Part Number 411063801 Quantity 10083241 10083657 10083638 10083639 310287201 10083242 10083641 10083642 Table 4 1 Cables Description Cable assembly international 200 240 V 10 A 5 m 10 ft 2 wire and ground For main PDU Cable assembly international 200 240 V 10 A 2 4 m 8 ft harmonized cord 1 5 mm2 EuroPlug For optional PDU Cable assembly South Korea 100 127 V VCTF cord 3 1 25 mm2 KSC 8305 plug For optional PDU Cable assembly domestic twisted lock 200 240 V 20 A 2 5 m 8 2 fO 14 AWG SJT cord For main PDU Cable assembly domestic twisted lock 200 240 V 15 2 5 m 8 2 fO 16 AWG SJT cord For optional PDU Cable assembly domestic 100 127 V 20 A 5 m 10 ft 14 AWG SJT cord NEMA 5 20P 320 plug For main PDU Cable assembly domestic 100 127 V 15 A 2 m 7 ft 16 AWG SJT cord NEMA 5 15P IEC 320 plug For optional PDU Cable assembly domestic twisted lock 100
5. S Outside Colorado S Colorado U U S Colorado B Client Processor s Teams List names and telephone numbers of the following CPU vendor people home home home home home home office office office office office office 9710 System Assurance Guide 2 3 Hardware Contacts Phone Phone Phone Software Contacts Phone Phone Phone MR0012 MR0012J Channel Partner Team Channel Partner Team List names and telephone numbers of the following people Marketing Representative Phone Office home Solutions Delivery Systems Specialist Phone office home Solutions Delivery Engineer Phone office home SDE room on site Solutions Delivery Installation Consultant Phone office home 2 4 9710 System Assurance Guide Product Overview This chapter provides an overview of the LSM drive configurations and interfaces The 9710 library consists of An LSM that stores 224 to 588 tape cartridges cartridge access port CAP that stores up to 14 cartridges 9840 Digital Linear Tape DLT or 4890 drives installed behind the LSM right front door Figure 3 1 9710 LSM with Expansion Door C60485 MR0012J 9710 System Assurance Guide 3 1 Drive Configurations Drive Configurations The LSM 15 shipped standard with no drive plates and with two 14 arrays above the drive w
6. e 4 9 Table 4 2 Serial Cables 9710 to Host n C 4 10 Table 4 3 SCSI Cable Restriction 4 11 Table 4 4 SCSI Cable Length Subtraction 4 13 Table 4 5 SCSI Cables 9710 to Host 4 15 Table 4 6 Specialized Daisy Chain Cables 4 16 Table 4 7 Daisy Chain Terminators 4 16 Table 4 8 PRS Card Cabl s ose A RM RE DERG Aa 4 17 Table 4 9 Robotics Control Cables Internal 4 18 Table 4 10 SCSI Cables and Adapters for AS 400 Path 4 19 Table 4 11 SCSI Cables and Adapters for Sun Sparc Workstation 4 20 Table 4 12 SCSI Cables and Adapters for RS 6000 and Bull DPX 20 4 21 Table 4 13 Adapters SESI La gt taret e ac Pa UE RUE GE Ru SE de es 4 22 Table 4 14 Single Ended Narrow or Fast Narrow to Wide 5 51 4 22 Table 4 15 High Density 68 68 Pin Jackscrew SCSI 4 22 Table 4 16 AS 400 Serial Cables 4 23 Table 4 17 Sequent Cables 1 0 4 23 Table 4 18 FIPS Gables 2 05 ee dr hr PR eur EROR ON SOS 4 25 Table 4 19 FIPS Terminators RC 4 26 Tables 20 DTP
7. H W CONTROL SERVER CPU aw C60138 HOST DIRECT ATTACH LIBRARY LIBRARY CONTROL PATH H W CONTROL TMS S W RS232 423 WITH AS 400 OTHERWISE SCSI ROBOT CONFIGURATION TAPE DR DATA PATH FILE VOLSER DB VOLSER SLOT DB SERVER ATTACH CLIENT CPU o 0 LIBRARY DATA PATH TAPE DR FILE VOLSER DB 0 O CONTROL CLIENT CPU k PATH VOLSER SLOT DB DR FILE VOLSER DB DATA PATH O 90 0 SOFTWARE HARDWARE MR0012J 3 8 9710 System Assurance Guide Data Interfaces Data Interfaces Refer to the 9840 Driue System Assurance Guide 5003 for 9840 data interface information The LSM has three data interfaces available e Small Computer System Interface SCSD for all drives e Federal Information Processing Standard FIPS interface for 4890s e Fibre Channel for 9840s 4890 Data Buses You may order FIPS bus drives SCSI bus drives or both FIPS and SCSI are not available on the same drive Two FIPS data bus terminal blocks are present on a drive Each bus in this definition includes the Data In Data Out Tag In and Tag Out lines You can use the two terminals for two data buses use only one terminal block and terminate the other or use the second terminal block for daisy chaining Note The AS 400 I O port does not allow daisy chaining of the 4890 Drives Each SCSI drive has two SCSI data bus connectors
8. Table 4 6 Specialized Daisy Chain Cables at Part x Description Number Quantity SCSI cable assembly 1 830 mm 72 1 6 control 310254001 SCSI cable assembly 2 130 mm 84 1 6 control 313115701 0 SCSI cable assembly 460 mm 18 in 310292001 SCSI cable assembly 1 220 mm 48 7 10 310292101 control SCSI cable assembly 250 mm 10 in 9840 313109302 0 SCSI cable assembly 460 mm 18 in 9840 310292001 Daisy Chain Terminators Table 4 7 lists available terminators if your configuration requires additional terminators Table 4 7 Daisy Chain Terminators x Description Part Number Quantity Terminator fast wide SCSI 68 pin single ended 10148002 Terminator fast wide SCSI 68 differential 10148003 4 16 9710 System Assurance Guide MR0012 SCSI Cabling PRS Card When installing a PRS in the 9710 the cables listed below are required from the PRC to the drives Table 4 8 PRS Card Cables Drive Location Cable Length Part Number Quantity 9 1220 mm 48 in 310292101 8 1220 mm 48 in 310292101 7 1220 mm 48 in 310292101 6 1830 mm 72 in 310254001 5 1830 mm 72 in 310254001 4 1830 mm 72 in 310254001 3 1830 mm 72 in 310254001 2 1830 mm 72 in 310254001 1 2130 mm 84 in 313115701 0 2130 mm 84 in 313115701 0012 9710 System Assurance Guide 4 17 SCSI Cabling Robotics Control Internal
9. You may use only one SCSI data bus input per drive The other connector must be terminated or it can be used for daisy chaining in a non AS 400 environment but it cannot be used for a second data bus DLT Data Buses Each DLT has two SCSI data bus connectors You can use only one SCSI data bus input per drive The other connector must be terminated or it can be used for daisy chaining but it cannot be used for a second data bus Cabling Limits Examine Figure 3 7 on page 3 11 and Figure 3 8 on page 3 12 while you read the following discussion Only one SCSI control line can exist The other SCSI port on both the SCSI card and the I O tower is reserved for daisy chaining it should be terminated on the SCSI control interface card Two RS423 RS232 control lines can exist on the I O tower Each control may be connected to a separate AS 400 Six FIPS data buses can exist on the I O tower Each bus in this definition includes the Data In Data Out Tag In and Tag Out lines If you are using two bus FIPS drives each connected at the I O tower to two FIPS buses then no 9710 System Assurance Guide 3 9 MR0012J more than three FIPS drives can exist in the 9710 The remaining available drive slots can be used by SCSI drives Twenty SCSI data buses can exist on the 1 tower 10 in and 10 out Twenty Fibre Channel data buses can exist on the I O tower with 9840 drives only 10 in and 10 out The 3270 ports on the I
10. 000 ft 0 to 15 24 km 0 to 50 000 ft MR0012J Temperature Operating Storage Shipping Relative Humidity Operating Storage Shipping Wet Bulb Maximum Operating Storage Shipping Altitude Operating Storage Shipping 9710 System Assurance Guide Figure 1 9710 Layout and Floor Space Requirements SEENOTE 1 15326 14882 60 34 58 59 218 92 86 19 LSM BASIC UNIT SERVICE AREA REQUIREMENTS lt 282 86 19 1 60 96 24 FIPS CABLES CUTOUT j SEE NOTE 2 153 57 14912 60 46 58 71 240 23 94 58 LSM EXPANDED UNIT SERVICE AREA REQUIREMENTS NOTES 1 91 44 cm 3 0 ft access required during installation Library may then be pushed back against a wall and stablilized 2 Cable cutout is optional as cables may be routed above the floor For raised floor installation a 15 24 x 61cm 6 X 24 in cutout is recommended if FIPS cables are used 3 The dimensions in parentheses are in inches C60187 MR0012J 9710 System Assurance Guide 3 Value Part Identification Picture U S Canada 120 VAC single phase International 200 240 VAC single phase NEMA 5 20P supplied with 9710 5 20P NEMA 5 15 supplied by client 5 15 5 20R supplied client 5 20R NEMA 5 15R supplied by client 5 15R May be supplied by cli
11. 127 20 A 2 5 m 8 2 fO 14 AWG SJT cord For main PDU Cable assembly domestic twisted lock 100 127 V 15 A 2 5 m 8 2 ft 16 AWG SJT cord For optional PDU Oo D U DC LU Serial Cables 9710 to Host If the robot is controlled by a serial RS423 connection the 9710 end of the 4 9 cables requires female DB9 connector 9710 System Assurance Guide MR0012 Serial Cables 9710 to Host Table 4 2 Serial Cables 9710 to Host Description Part Number Quantity Cable assembly DB9 F DB24 F 4 m 13 ft 310227101 Cable assembly DB9 F DB24 6 m 20 ft 310227201 Cable assembly DB9 F DB24 P 12 m 39 4 f 310227301 Cable assembly DB9 F DB24 P 24 m 79 ft 310227401 Oooo 4 10 9710 System Assurance Guide MRO012J SCSI Cabling SCSI Cabling The following pages contain SCSI cable and adapter information Cable Restriction Maximum allowed cable lengths including the lengths already inside the 9710 are e Single ended up to 6 m 20 ft for up to 5 mega transfers per second e Single ended up to 3 m 9 5 ft above 5 mega transfers per second Differential up to 25 m 82 ft Note The LSM supports only the SCSI Type 3 connector at the LSM I O panel tailgate Customers using SCSI Type 1 or 2 cable connectors must order a SCSI 1 or 2 to SCSI 3 adapter for the LSM end of their cables to correctly mate with the LSM Table 4
12. CO All rights reserved Printed in USA StorageTek the signature and Information Made Powerful are trademarks of Storage Technology Corporation Other product names mentioned may be trademarks of Storage Technology Corporation or other vendors manufacturers STORAGETEK POWERFUL INFORMATION made
13. I Nes 3 9 4890 Data Buses E n tuned ok Ue 3 9 DLE Data 3 9 I OGabling Limits a asuata bd 6 nad d bes 3 9 RAZ FE ce 3 10 SCSI Library Robotic Interface 2 1 3 10 Ordering the 41 The Ordering Process secet e RR ea c NR BRR Hes 4 1 Fax Numbers and Addresses 2 5 05 e 4 1 Hardware Order Worksheets s aqa 4 2 DET DRIVES a we Laus pasaku Sed S pa ps BN e been 4 4 4 8 1000 9710 System Assurance Guide 0012 2 Contents PDU Power Cables 54s Vus tue ale Seah aah a tula 4 9 Serial Gables 9710 to HOSst ze ee e O ate 4 9 691 6091 ueste dm eee A Btn aede eiiis E 4 11 Gabl R stitCtiON c Z uu u ski bl aq hn i ea 4 11 6316 L ngth Subtraction 22x e usah ua YS Q Fe NS 4 13 9710 10 7 us s anay a OE b q sha MET MEY nde n Mice K aaa ea 4 15 4 16 P HE Chama Sok Daisy Chain Terminators eau eges d uy YR YN Se eae 4 16 PL ccc 4 17 Robotics Control Internal u s us
14. O tower currently are not used RS423 5425 The 9710 uses RS423 electronics in its control interface rather than 35232 The RS423 and RS232 protocols are the same but the RS423 electronics can drive a signal to greater distances The maximum RS423 cable length is 60 m 200 ft SCSI Library Robotic Interface The fast narrow interface is single ended or differential and supports up to eight devices including the host The fast wide interface is differential only and supports up to 16 devices including the host Both interfaces are provided with the fast wide 68 pin connector 9710 System Assurance Guide MRO012J SCSI Library Robotic Interface Figure 3 7 9710 I O Panel Showing FIPS 0 DRIVE PP LIBRARY CONTROL o o AMT 6 DRIVE 9 DRIVE B DRIVE 7 DRIVE 6 DRIVE 5 5651 6 ja IN 21 Jo IN Jo Je mol Jo No IN O jo DRIVE 4 DRIVE 3 DRIVE 1 o A Jooel of Jo eur o Jo RS423 SCSI SCSI SERIAL 0 9 0 FIPS FIPS FIPS CHALF CHALD rete DATA DATA CHANNEL CHANNEL CHANNEL BUS BUS TAG BUS TAS 1016110 NTN TIN MTN TAT CHNLC CHNLB CHNLA BUS TAG BUS BUS TAG In inl Uyt u o C60310 Note The 3270 control interface ports shown in Figure 3 7 on page
15. The Index assists in locating information in this publication Preface Chapter 5 Appendix A Index Trademarks StorageTek is a trademark of Storage Technology Corporation Other features and terms used in this publication are for informational purposes only and might be trademarks of Storage Technology Corporation or other companies Conventions Typographical conventions highlight special words phrases and actions used in this publication Description Physical buttons or switches onscreen buttons and softkeys appear in Helvetica font and in all capital letters Important or emphasized words and phrases appear in italics Filenames appear in Courier font Indicators and LEDs appear with initial capital letters and in italics Keyboard keys appear within brackets in Helvetica font with initial capital letters or as the key appears on the keyboard Screen captures or messages appear in Courier font Names of variables that require values assigned appear in italics Pathnames appear in Courier font Switch jumper and circuit breaker positions appear in default font and all capital letters MR0012J Example MENU not must dictionary txt Open Y Enter or Ctrl Alt Delete downloading Device xx P Printshp Pubs or F litdist home gandali ON 9710 System Assurance Guide Item Button Emphasized text Filenames Indicators LEDs Keyboard key
16. The System Assurance Overview The System Assurance Process Flow 9710 LSM with Expansion Door Direct Connection for AS 400 Control Client Configuration Indirect Connection with AS 400 SCSI Direct Connection Open Systems with Common Bus Host Indirect Connection Subsystem Generic Software Types 9710 I O Panel Showing amp 9710 I O Panel Showing Fibre Channel 9710 Model Feature Selections DLT8000 Model and Feature Selections DLT7000 Feature Selections DLT4000 Feature Selections 4890 Drive Feature Selections SCSI Connector Types RO RR a FIPS AS 400 Cabling Configurations 9710 Layout and Floor Space Requirements 9710 System Assurance Guide Figure 1 1 Figure 1 2 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure A 1 viii Tables Table 1 1 Team Member Responsibilities 1 2 away race Sew es E a
17. only six drives When you order the 9710 mounting hardware kits for more than six drives you must also order the PDU The PDU gives you power connections for four additional drives The PDU is a pass through AC connector box with a power drop cable at one end and receptacles for four drives at the other end The box is mounted in the 9710 but must be connected to a separate customer power drop The international version comes without a cable plug and cable leads are stripped 3 2 9710 System Assurance Guide 0012 Host Interfaces The PRM card is shipped with the PDU even though it is not part of the PDU The card is mounted in the 9710 to provide data communication paths for the additional drives Host Interfaces The LSM provides two host ports for AS 400 direct connections Two internal LSM cables are supplied for this configuration see Figure 3 2 on page 3 4 Other configurations with the AS 400 might include a RISC 6000 server see Figure 3 3 on page 3 5 Direct connections in non AS 400 open systems configurations are also supported see Figure 3 4 on page 3 6 For host indirect connections to the LSM a server Unix based using Automated Cartridge Server Library ACSLS software or a RISC System 6000 using the Advanced Interactive Executive AIX operating system is connected between the host and the LSM An example of an indirect connection is an LSM hooked to a Unix server with the server connected to an Etherne
18. ore 4 18 AS 400 Data Path EET dE Qa bes TS ede 4 19 Sun Spare Workstation J EIER AE UR ae ipsa 4 20 RSZ6000 B l DPX 20 4 21 SCSI Adapters C d teet RV UTEM E SF k R RS 4 22 Single Ended Narrow Fast Narrow to Wide 4 22 High Density 68 68 Pin Standard Jackscrew 2 4 d o EXER ra RR ond 4 22 AS 400 Semal bad de l yan Ae iUd Mee bg Z Sa E e a h 4 23 Seguent Cables dee oe Mex LEE 4 23 FIPS GabliBg ua guys asus SNR YEE e db OLN BRR RAR BS 4 24 PIRS Gables gara a ms E qas Zm ANYS yuaya m eu 4 24 PIP STEN MATO ASE etd uude eut ok At u ga ha Base BG 4 26 FIPS Drive to 4 26 car 4 27 Gartridge Tapes and Labels oc es eu ER RR RR CAN 4 28 5 Pre installation Checklist 5 1 Fire Suppression System oues sexe geste pnta ile Sarti le eU ee sep Te ep ee ae Ree 5 2 Hardware Support Services 5 2 A Site Planning Information A 1 Index ewa ponya veu seu deena saci eue edad e Index 1 Reader s Comment Form MR0012J 9710 System Assurance Guide vii nthe aces 3 6 3 8 E At ih ata 3 11 3 MR0012J Figures
19. other required worksheets not provided in this guide Review the customer s existing hardware and software Select the correct equipment and configuration for the customer s needs Enter the information on the worksheets Review the items with the customer mio lvo U SA SAO EM If necessary transfer the appropriate information from the order worksheets to a sales entry form 8 Fax the order worksheets or sales entry form to the appropriate orders department B Fax Numbers and Addresses The orders department the fax number and the documents to fax depend on the customer The department addresses and voice phone numbers are for your information Domestic customers value added distributors VADs and value added resellers VARs must 1 Transfer the information from the hardware order worksheet and the cables order worksheet to a sales entry form You are encouraged to use the software tool Galileo to identify a valid configuration generate an accurate quote and produce an error free sales entry form 2 Fax the following forms to Atlanta Shared Services Center e Sales entry form MR0012J 9710 System Assurance Guide 4 1 Hardware Order Worksheets e Library configuration worksheet e Site survey Product checklist Atlanta Shared Services Center Fax 1 678 969 4015 4016 or 4017 5390 Triangle Parkway Suite 300 Norcross GA 30092 Voice 1 678 969 4000 or 1 800 903 7278 toll free in the U S only Origi
20. pin M 15 m 50 ft Cable assembly RJ45 8 pin M RJ45 8 pin M 76 m 250 ft Adapter 45 9 pin DB9 P 0012 9710 System Assurance Guide Cartridge Tapes and Labels Cartridge Tapes and Labels The Media Service Center in Atlanta handles orders for cartridge tapes and labels To obtain additional information about cartridge tapes and labels call the Media Service Center at 1 800 905 8502 or fax 1 877 888 0609 from 8 00 a m to 8 00 p m United States Eastern Standard Time Monday through Friday Note For the LSM to initialize properly diagnostic and cleaning cartridges must be in place We recommend that you order the necessary cartridges ahead of time For 9840 drives order PN 310319401 data cartridges used for diagnostics and PN 310324601 cleaning cartridges Order cartridge tapes and labels by including the order on the sales entry form if used the media portion of the order will be routed to the appropriate department Orders for domestic customers valued added distributors VADs and value added resellers VARs 5390 Triangle Parkway Suite 300 Norcross GA 30092 Voice 1 800 905 8502 Media Service Center Fax 1 877 888 0609 Orders from distributors original equipment manufacturers OEMs and Canada Japan Australia South Asia or Mexico subsidiaries Orders Management Fax 1 303 673 2640 for distributors or subsidiaries Fax 1 3
21. 03 673 7654 for OEM One StorageTek Drive Louisville CO 80028 4350 Voice 1 303 673 5513 Table 4 23 In Country Media Supply Services Sheet 1 of 2 Region Country Telephone Number United States 1 800 905 8502 North Canada 1 800 668 1843 extension 605 America Mexico 525 258 8000 4 28 9710 System Assurance Guide MRO012J Cartridge Tapes and Labels Table 4 23 In Country Media Supply Services Sheet 2 of 2 Telephone Number 0800 20 16 31 0800 75 7 8088 4 08001 13361 0800 82 83 57 0800 181 6238 0800 022 8496 1800 55 33 54 167 790 852 800 11 0 0800 99 5820 900 99 33 66 020 798711 0800 83 87 65 0800 731 8852 55 11 5185 2850 3 3746 9824 65 774 9248 60 3 233 6102 86 10 6841 1 662 656 8873 852 8200 0791 Country Austria Belgium Denmark Finland France Germany Holland Ireland Italy Norway South Africa Spain Sweden Switzerland United Kingdom Brazil Japan Singapore Kuala Lumpur China Thailand Hong Kong 9710 System Assurance Guide 4 29 Region EAME World MR0012J This page intentionally left blank 9710 System Assurance Guide Cartridge Tapes and Labels 4 30 Pre installation Checklist On the following pages verify that all issues have been addressed and resolved Circle either Yes No for each item For unresolved issues assign required action with a due date to the appropriate pe
22. 3 11 are not presently used One of the two SCSI control interface ports is used for the control line the other is reserved for daisy chaining MR0012J 9710 System Assurance Guide 3 11 SCSI Library Robotic Interface Figure 3 8 9710 I O Panel Showing Fibre Channel DRIVE LIBRARY CONTROL 1 DRIVE 9 DRIVE 8 DRIVE 7 DRIVE 6 DRIVE 5 5651 DRIVE 4 DRIVE 3 DRIVE 2 DRIVE 1 DRIVE 0 RS423 5651 5651 5651 SCSI SCSI SERIAL o Je Host 0 Q Q o HOST 4 CHANNEL CHNLF CHNLE CHNLD C BUS TAG BUSTAG BUS TAG 0 0 0 0 0 0 Vy ly UyU NENT NA Nr NT NN CHNLC CHNLA BUS TAG BUSTAG BUS TAG C60610 Note The 3270 control interface ports shown in Figure 3 8 on page 3 12 are not presently used One of the two SCSI control interface ports is used for the control line the other is reserved for daisy chaining 3 12 9710 System Assurance Guide MRO012J Ordering the Equipment This chapter provides the worksheets to use when ordering the 9710 LSM The Ordering Process To order a 9710 LSM 1 Make photocopies of the blank worksheets provided in this guide 2 Obtain
23. 3 5 ADDITIONAL FIPS OR SCSI SEE NOTE CONTROL AS 400 CLIENT HOST DATA OS 400 DMS CLIENT V1 1 RMLS CSC V1 2 1 NOTE Use only SCSI connections for 9840 drives MRO012J 6 MR0012J Host Interfaces Figure 3 4 SCSI Direct Connection Open Systems with Common Bus 9710 TAPE CONTROL TAPE UN TAPE CONT TAPE UN TAPE CONT TAPE UN TAPE CONT TAPE UNIT TAPE CONTROL TAPE UN TAPE CONT TAPE UN LIBRARY CON SCSI CONTROL AND DATA 9710 System Assurance Guide CLIENT HOST Host Interfaces Figure 3 5 Host Indirect Connection OPEN SYSTEM 9710 NON AS 400 AS 400 CLIENT HOST CLIENT HOST TAPE CONTROLS TAPE UNITS FIPS OR SCSI SEE NOTE 2 FIPS SCSI OR FIBRE CHANNEL SEE NOTE 2 LIBRARY HARDWARE CONTROL CONTROL SOFTWARE CONTROL 05 400 LIBRARY CONTROL CLIENT SOFTWARE DMS CLIENT COMPONENT ETHERNET SERVER RMLS CSC RISC 6000 OR SUN STATION RISC 6000 C AXOS 20808 SUN STATION C 12 SOFTWARE SOLARIS OS NOTES css The Sun station cannot be used with AS 400 2 Use only SCSI or Fibre Channel connections for 9840 drives C60185 MR0012J 9710 System Assurance Guide 3 7 Host Interfaces Figure 3 6 Subsystem Generic Software Types
24. 3 lists additional restrictions for SCSI connections Table 4 3 SCSI Cable Restriction Application Length Restriction Single Ended Stub length 0 1 m 4 in 5 10 MHz data transfer rate 3 m 10 ft 1 5 MHz data transfer rate 6 m 20 Differential Stub length 0 2 m 10 in 1 10 MHz data transfer rate 25 m 82 ft 9710 System Assurance Guide 4 11 MRO012J 50 PIN HIGH DENSITY LATCH BLOCK AND RAIL CONNECTOR JACKSCREW COUNTERSINKS 68 PIN HIGH DENSITY JACKSCREW CONNECTOR AS 400 SPECIAL SCSI Cabling Figure 4 6 SCSI Connector Types 50 PIN SPRING LATCH CENTRONICS CONNECTOR 68 PIN HIGH DENSITY JACKSCREW CONNECTOR STANDARD 4 12 9710 System Assurance Guide MRO012J SCSI Cabling Cable Length Subtraction When considering the length of an external SCSI interface bus you must subtract the length of bus already inside the 9710 from the maximum allowed cable length The individual cable measurements inside the 9710 are From I O tower to drive 1 2 m ft e Daisy chains between drives 0 5 m 18 in each From I O tower to library control 2 4 m 8 ft e From drive to library control library control can be daisy chained from the drive data bus 0 5 m 18 in or 12m 64 fo or 18m 6 f The total length of cable that must be subtracted from each bus is shown in Table 4 4 For the IBM AS 400 system always subtract 1 2 m 4 ft from the control or data bus The AS 400 doe
25. 6 m 618 5 ft from bus 1 9 yes 6 m 20 0 ft from bus 1 10 yes 6 6 m 21 5 ft from bus 1 Note Calculated for a control interface daisy chain cable of 0 5 m 18 in Add 0 8 m 2 5 ft for a 1 2 m ft cable and 1 1 m 4 5 ft for a 1 8 m 6 ft cable 4 14 9710 System Assurance Guide MRO012J SCSI Cabling 9710 to Host There are many external SCSI cables depending on the platform These cables are available through StorageTek These are standard and will fit most 4 15 Quantity Part Number 10083309 10083313 10083310 10083314 10083311 10083315 10083312 10083316 313109302 310292001 applications for data and the control path Table 4 5 SCSI Cables 9710 to Host Description Type CL2 SCSI External Interface Cable 3 m 10 ft Type CL2P2 SCSI External Interface Cable 3 m 10 ft Type CL2 SCSI External Interface Cable 6 m 20 ft Type CL2P SCSI External Interface Cable 6 m 20 ft Type CL2 SCSI External Interface Cable 15 m 49 ft Type CL2P SCSI External Interface Cable 15 m 49 ft Type CL2 SCSI External Interface Cable 20 m 65 ft Type CL2P SCSI External Interface Cable 20 m 65 ft SCSI Daisy Chain Cable 250 mm 10 in SCSI Daisy Chain Cable 460 mm 18 in t LJ DO D L oo Notes 1 Standard cable materials 2 Plenum rated cable materials 9710 System Assurance Guide MR0012J SCSI Cabling Daisy Chain
26. CSI cables on site If you do not order only the cables below AS 400 special 68 68 SCSI cable 3 m 10 ft 100821102 goes above floor AS 400 special 68 68 SCSI cable 3m 10 ft 100821111 goes under floor plenum AS 400 special 68 68 SCSI cable 6 m 20 ft 100821103 goes above floor AS 400 special 68 68 SCSI cable 6 m 20 ft 100821112 goes under floor plenum AS 400 special 68 68 pin SCSI cable 24 m 78 7 fD 100821109 goes above floor AS 400 special 68 08 SCSI cable 24 m 78 ft 100821118 goes under floor plenum L O DO cC LC MR0012J 9710 System Assurance Guide 4 19 SCSI Cabling Sun Sparc Workstation Table 4 11 SCSI Cables and Adapters for Sun Sparc Workstation x Description Part Number Quantity StorageTek 3 m 10 cable to attach the 9710 10083522 directly to the Sun Sparc workstation motherboard or to a station with SBE S fast narrow differential or RSBE S fast narrow single ended 0 Standard 68 68 pin SCSI cable With this workstation interface feature standard SCSI cables can be used without adapters DWIS S fast wide differential 4 20 9710 System Assurance Guide MRO012J SCSI Cabling RS 6000 Bull DPX 20 Table 4 12 SCSI Cables and Adapters for RS 6000 and Bull DPX 20 Part Number Quantity 10083522 10083522 50G0460 order from IBM 50G0460 order from IBM 100821105 Description Stor
27. Document MR0012 9710 Library Storage Module System Assurance Guide 9710 Library Storage Module System Assurance Guide Information contained in this publication is subject to change In the event of changes the publication will be revised Comments concerning its contents should be directed to Nearline Information Development Storage Technology Corporation One StorageTek Drive Louisville 80028 2201 USA 1995 through 1999 Storage Technology Corporation Louisville CO USA All rights reserved ii 9710 System Assurance Guide MR0012J iii 9710 Library Storage Module System Assurance Guide MR0012J July 1996 December 1999 Disposition Replace entire manual List of Pages Document Title Guide Part Number Initial Release Date Reissue J Date Total number of pages in this document is 86 consisting of the following Pages Cover Blank page Title page Copyright page ii iii through xiv 1 1 through 1 6 2 1 through 2 4 3 1 through 3 12 4 1 through 4 30 5 1 through 5 4 A 1 through A 6 Index 1 through Index 2 Reader s Comment Form Business Reply Mailer Blank Page Back Cover 9710 System Assurance Guide Summary of Changes Change throughout Incorporated template 103199 and updated boilerplate Changed personnel references to reflect new Customer Service organization Indicated support of 9840 Fibre Channel drives Chapter 3 Removed note abou
28. LT drive 257 BTU hr 1 Up to six drives take power from the 9710 Four additional drives take power from the PDU box Power ratings for the 9710 and separately for the PDU are figured by also adding the number of drives connected to each The PDU box by itself has zero load 9710 System Assurance Guide A 5 Note MR0012J MR0012J This page intentionally left blank 9710 System Assurance Guide 6 5 Ethernet 3 external cables FIPS 4 26 5 51 4 15 5 400 data path 4 19 Bull DPX 20 4 21 RS 6000 4 21 Sequent 4 23 Sun Sparc workstation 4 20 F fax number Atlanta Shared Services Center 4 2 cartridge and label orders 4 28 Orders Management 4 2 fire suppression 5 2 H Hardware Support Services 5 2 host server indirect See RISC System 6000 SPARC5 K key personnel 2 1 L limits I O tower cabling 3 9 SCSI cable length 4 11 mailing address Atlanta Shared Services Center 4 2 cartridge and label orders 4 28 Orders Management 4 2 manual conventions in xii marketing representative 2 2 2 4 0 operating systems software contact 2 1 operations contact 2 1 overview ordering process 4 1 Index 1 9710 System Assurance Guide Index A adapters high density 68 68 pin standard jackscrew SCSI 4 22 SCSI 4 22 single ended narrow or fast narrow to wide SCSI 4 22 0 cables AS400 serial 4 23 FIPS 4 26 installing PRS 4 17 modem 4 27 roboti
29. Quantity Cable assembly 50 M D Squeeze Lock 68 M D 10083522 Screw Lock 3 m High Density 68 68 Pin Standard Jackscrew Table 4 15 High Density 68 68 Pin Jackscrew SCSI Cable Length Above Floor Cable P Plenum under a English floor Cable P N 3 m 10 ft 10083309 10083313 6 m 20 ft 10083310 10083314 0 15 m 49 ft 10083311 10083315 20 m 66 ft 10083312 10083316 Note Above floor cable is UL style 61 2 plenum cable is UL style CL2P 4 22 9710 System Assurance Guide MRO012J SCSI Cabling Part Number Quantity 310227101 310227201 310227301 310227401 Part Number Quantity 308398701 308398801 308398901 308399001 308399101 308399201 308399301 4 23 AS 400 Serial Cables Table 4 16 AS 400 Serial Cables Description Cable assembly serial AS 400 4 m 13 ft Cable assembly serial AS 400 6 m 20 ft Cable assembly serial AS 400 12 m 39 ft Cable assembly serial AS 400 24 m 79 ft Sequent Cables Cables specific to Sequent are listed below Table 4 17 Sequent Cables Description SCSI DIFF TM 68 pin 5 m 16 4 ft SCSI DIFF TM 68 pin 10 m 33 ft SCSI DIFF TM 68 pin 0 3 m 1 ft SCSI DIFF TM 68 pin 1 2 m fO SCSI DIFF TM 68 pin 7 5 m 25 ft SCSI DIFF TM 68 pin 15 m 49 fO SCSI DIFF Terminator 68 pin 9710 System Assurance Guide MR0012J
30. The SCSI control card can be connected directly to the I O panel or can be daisy chained to a tape drive Table 4 9 Robotics Control Cables Internal x Description Part Number Quantity 0 SCSI cable assembly 68 pin to 68 pin 310294201 2 440 mm 96 in PRS to I O panel 0 SCSI cable assembly 68 pin to 68 pin 310292001 40 mm 18 PRS drive daisy chain 5 5 cable assembly 68 to 68 310292101 1 220 mm 48 in PRS to drive daisy chain 0 SCSI cable assembly 68 pin to 68 310254001 1 820 mm 72 PRS to drive daisy chain 4 18 9710 System Assurance Guide MRO012J SCSI Cabling AS 400 Data Path The AS 400 special SCSI cables come in two models above floor and under floor plenum They must be used with the AS 400 and any other system which has similarly designed SCSI connectors Note If you already have standard 68 68 pin SCSI cables on site then order only the IBM AS 400 Interposer connector Part Number 05H3834 This IBM adapter connects standard 68 68 pin SCSI cables to the AS 400 In that case do not order any additional cables Table 4 10 SCSI Cables and Adapters for AS 400 Path Description Part Number Quantity 68 68 pin AS 400 interposer connector is 05113854 order adapter connector to attach standard 68 68 from IBM SCSI cables to the AS 400 Order this connector if you already have standard S
31. ageTek 3 m 10 ft cable to attach the 9710 directly to the Sun Sparc workstation motherboard or to a station with IBM RISC System 6000 with interface feature code 2420 fast narrow single ended StorageTek 3 m 10 ft cable to attach the 9710 directly to the Sun Sparc workstation motherboard or to a station with BULL DPX 20 with fast narrow single ended feature IBM 68 68 pin RISC System 6000 Interposer connector This is an IBM adapter connector to attach standard 68 68 pin SCSI cables to RISC System 6000 with interface feature code 2416 fast wide differential Use with one of the standard 68 68 cables IBM 68 68 RISC System 6000 Interposer connector This is an IBM adapter connector to attach standard 68 68 pin SCSI cables to BULL DPX 20 with fast wide differential feature Use with one of the standard 68 68 pin cables 68 68 special SCSI cable RISC System 6000 with IBM245 differential fast wide adapter 12 m 40 ft Use this cable in place of the IBM 50G0460 interposer and standard cables above if a 12 m 40 ft cable length is satisfactory 9710 System Assurance Guide x MR0012J SCSI Cabling SCSI Adapters Table 4 13 Adapters SCSI x Description Part Number Quantity SCSI adapter narrow to wide bus 50 68 pin 10148010 Single Ended Narrow or Fast Narrow to Wide Table 4 14 Single Ended Narrow or Fast Narrow to Wide SCSI x Description Part Number
32. all Panel 2 If fewer than four drives are ordered two 14 pack arrays are installed above the three drives If fewer than seven drives are ordered one 14 pack array is installed above the six drives If the LSM is to contain more than six drives you must also install the optional power distribution unit PDU and the PRM logic card CAUTION You may not install 9840 drives and 4890 drives within the same LSM Follow these rules for the cartridge drives their associated arrays and the cartridges used in the drives e Install drives from bottom to top e Allow no empty drive slots between installed drives If fewer than six drives are installed install the optional arrays on Panel 2 Do not use DATA D3 helical recording cartridges When mixing 4890 and DLT drives within the same LSM e No more than six 4890 drives may be installed e The DLT drives must be installed above the 4890 drives When installing only DLT drives e maximum of 10 drives may be installed per LSM When mixing 9840 and DLT drives within the same LSM e No more than six DLT drives may be installed The DLT drives must be installed above the 9840 drives e You may mix SCSI and Fibre Channel drives When installing only 9840 drives e maximum of 10 drives may be installed per LSM e You may mix SCSI and Fibre Channel drives Power Distribution Unit The standard 9710 can support up to 10 drives but has power connections for
33. ank xvi 9710 System Assurance Guide 0012 The System Assurance Process Figure 1 1 shows the system assurance overview The system assurance team members appear across the top of the figure The process is the exchange of information among the team members to ensure that no aspects of the sale ordering and installation are overlooked This promotes an error free installation and contributes to customer satisfaction Figure 1 1 The System Assurance Overview a Solutions Solutions Marketing Solutions Delivery Delivery Representative Customer Systems Installation Specialist Consultant System Assurance Error Free Installation Customer Satisfaction C60488 MR0012J 9710 System Assurance Guide 1 1 System Assurance Team System Assurance Team Responsibilities Table 1 1 lists the responsibilities of the system assurance team members The team ensures that all aspects of the process are planned carefully and carried out efficiently Customer and StorageTek team members jointly own and control the process Table 1 1 Team Member Responsibilities Team Member Responsibilities Solutions Delivery Installation e Leads the system assurance team in most cases Consultant SDIC United States e Coordinates the system assurance process and oversees the use and implementation of this guide Solutions Delivery Manager SDM Schedules meetings between team
34. bles 4 9 preinstallation checklist 5 1 PRM card shipped with PDU 3 3 R registering in courses process for xv remote support 4 27 restrictions on SCSI 4 11 RISC System 6000 library software 3 3 RS423 3 10 5 schedule planning 1 6 SCSI restrictions 4 11 robotic control interfaces 3 10 SDE 2 2 site planning power requirements A 3 software RISC System 6000 3 3 server 3 3 SPARCS5 3 3 solutions delivery installation consultant 2 2 2 4 solutions delivery systems specialist 2 2 SPARCS library software 3 3 specifications LSM environmental A 2 PDU A 2 power A 1 power A 4 SCSI cable length 4 11 Index 2 9710 System Assurance Guide MR0012J READER S COMMENT FORM Systems Analyst Systems Engineer Other explain below Instructor text No explain below No explain below Manual Name Manual PN Please check or fill in the items adding explanations comments in the space provided Which of the following terms best describes your job q Field Engineer q Manager Programmer q a Engineer a Mathematician a Sales Representative O Q Instructor Q Operator Q Student Trainee Q How did you use this publication Q Introductory text Reference Manual 0 Student Trainee a Other explain Did you find the material easy to read and understand Q Yes Q Did you find the material organized for convenient use a Yes Q Specific criticisms explain below C
35. cs control internal 4 18 SCSI 9710 to host 4 15 for AS 400 path 4 19 4 25 for RS 6000 and Bull 4 21 for Sun 4 20 Sequent 4 23 serial to host 4 10 cabling I O tower limits on 3 9 call center 2 3 channel partner team members 2 4 checklists for preinstallation 5 1 client processor team members 2 3 communication hardware contact 2 1 control interface RS423 3 10 control side direct connections 3 3 indirect connections 3 conventions in manual xii CPU hardware contact 2 1 CPU vendor 2 3 customer team members 2 1 D delivery contact 2 1 dimensions A 1 drives configurations for 3 2 MR0012J StorageTek call center 2 3 hardware support 2 3 marketing representative 2 2 2 4 SDE 2 2 software support 2 3 solutions delivery systems specialist 2 2 2 4 team members 2 2 system assurance definition of process 1 1 flowchart 1 4 planning meetings 1 5 postinstallation follow up 1 6 process 1 4 responsibilities 1 2 review meetings 1 5 schedule planning 1 6 team members 1 2 teams identified 2 1 systems engineer 2 4 T telephone number Atlanta Shared Services Center 4 2 course enrollment xv hardware and software support 2 3 Orders Managerment 4 2 terminators FIPS 4 26 trademarks used in this guide xii W weights A 1 worksheet hardware order 4 2 key personnel 2 1 where to fax 4 1 Index P placing the order 1 5 power distribution unit description 3 2 power ca
36. e Storefront is StorageTek s external web site The Storefront provides information about topics such as news bulletins products services integrated solutions customer support and upcoming events The storefront is accessible to all persons with a web browser The location of the Storefront is http www storagetek com xiv 9710 System Assurance Guide 0012 Preface Comments and Suggestions A Reader s Comment Form at the back of this publication is for communicating suggestions or requests for change We encourage and appreciate reader feedback Education The following paragraphs describe how to locate the training available for the 9710 Library If you have questions about registering for courses including tuition and schedules call the registrar at 303 673 6262 Consult the current Corporate Education Course Catalog or view EDUCATION announcements on the intranet using Netscape for the latest offerings and schedules StorageTek employees should follow these steps to register Start Netscape Type the following URL http intwww stortek com At the right side of the screen click on alphabetical Click on W for Workforce Development Scroll down and click on Workforce Development Home Page 1 2 5 4 5 This takes you to the StorageTek Workforce Development web page Make your selections from here 9710 System Assurance Guide xv MR0012J Preface This page intentionally left bl
37. e Works with the solutions delivery systems specialist SDSS at the system assurance planning meetings to provide the data for the worksheet listed for the SE e Names a contact person for any unresolved issues in the above worksheets Discusses the schedule and names a contact per son for all scheduling matters Explains available levels of software support and criteria for problem escalation e Works with the customer to complete the work sheet e Provides data migration information 9710 System Assurance Guide 1 3 Team Member Solutions Delivery Engineer SDE Customer Solutions Delivery Systems Specialist SDSS MR0012J The System Assurance Flowchart The System Assurance Flowchart Figure 1 2 shows the system assurance process flow The following pages describe the steps in more detail No two installations are the same however following this flowchart promotes a smooth system assurance process and an error free installation Figure 1 2 The System Assurance Process Flow START Proposal Acceptance System Assurance Planning Meetings Order Placement Are Order Worksheets or Sales Entry Forms Complete and Correct System Assurance Review Meetings Are the Preinstallation Checklists Complete and Correct YES Installation Postinstallation Follow up SA Team Corrects Preinstallation Checklists SSC or OM Contacts SA Team for More Information
38. eTek employees and for contract customers and partners with a login and password The location of the CRC is http www support storagetek com Documents on CD Documents on CD is a compact disc that contains portable document format PDF files of StorageTek s tape library and OPENstorage disk publications This CD is for StorageTek employees only Contact the Logistics Depot to order the CD or get onto the distribution list Electronic Document Center StorageTek s Electronic Document Center EDC is an online service that provides links to technical publications about StorageTek products pre sales planning and strategic tools The EDC is for StorageTek employees only The location of the EDC is http gandalf stortek com dynaweb KnowledgeMap StorageTek s KnowledgeMap is an online service that provides product information general resources white papers and answers to frequently asked questions It also contains information about networks platforms and sales support The KnowledgeMap is for StorageTek employees and distributors The location of the KnowledgeMap is http wwfokm stortek com Partners Page StorageTek s Partners Page is an online service that provides information about events education products and connectivity The Partners Page is for StorageTek employees and partners with a login and password The location of the Partners Page is http www storagetek com Partners StorageTek Storefront Th
39. ent according to local electrical codes See power specifications below See Table 4 1 on page 4 9 1 250 at 120 0 625 at 240 2 000 at 120 VAC 1 000 31 240 0 60 at 120 0 30 at 240 Watts 150 peak 100 Continuous KVA 0 15 Peak 0 10 Continuous Table A 5 Power Characteristics Description Power drops for 9710 and PDU 1 each 47 63 Hz AC range 3 wire cables supplied International cables are supplied without cable connectors 9710 120 VAC domestic plug feature code 70DD PDU 120 VAC domestic plug 9710 120 VAC domestic wall receptacle PDU 120 VAC domestic wall receptacle International plugs and receptacles for 9710 and if applicable for PDU Current input for library without drives 1 Current input for each 4890 drive Power usage for library without drives 1 A 4 9710 System Assurance Guide 0012 Table 5 Power Characteristics Continued Description Value Part Identification Picture Power usage for library without Watts 150 peak 100 Continuous KVA 0 15 Peak 0 10 Continuous drives 1 Power usage for each 4890 drive 1 Watts 270 Peak 230 Continuous KVA 0 27 Peak 0 23 Continuous Watts 70 Peak 60 Continuous KVA 070 Peak 060 Continuous Power usage for each DLT drive Heat output for library without 680 BTU hr drives Heat output for each 4890 drive 880 BTU hr Heat output for each D
40. larification on pages Additions on pages Deletions on pages Errors on pages Explanations and other comments Note Staples can cause problems with automated mail sorting equipment Please use pressure sensitive or other gummed tape to seal this form If you would like a reply please supply your name and address on the reverse side of this form Thank you for your cooperation No postage stamp is required if mailed in the U S A DOTTED LINES AND TAPE DO NOT STAPLE COMPLY WITH POSTAL REGULATIONS FOLD EXACTLY NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY CARD FIRSTCLASS PERMIT 2 LOUISVILLE CO U S A POSTAGE WILL PAID BY ADDRESSEE NEARLINE INFORMATION DEVELOPMENT MS 2201 STORAGE TECHNOLOGY CORPORATION m ONE STORAGETEK DRIVE LOUISVILLE CO 80027 9984 FOLD DONOTSTAPLE FOLDHEREANDTAPE If you would like reply please print Your Name Company Name Department Street Address City State Zip Code STORAGE TECHNOLOGY CORPORATION ONE STORAGETEK DRIVE Louisville CO 80028 2201 CSE World Wide Tech Support 303 673 4056 OEM Tech Support 303 673 3126 World Headquarters Storage Technology Corporation One StorageTek Drive Louisville Colorado 80028 USA Phone 1 800 786 7835 Fax 719 536 4053 1999 Storage Technology Corporation Louisville
41. lation planning How to Use This Guide This guide provides a series of worksheets and checklists that when completed properly ensure that no aspect of the installation process has been overlooked This promotes error free installation and customer satisfaction Use only those checklists that are applicable to your system However certain worksheets noted below must be completed for the product to be shipped Refer to Chapter 4 for more information Note If the following worksheets are not completed and sent to Orders Administration the product will not be shipped Library Configuration Worksheet e Site Survey e Product Checklist How This Guide is Organized This guide contains the following information Chapter 1 System Assurance Process provides detailed information useful for understanding the System Assurance process Chapter 2 Key Personnel provides a worksheet for recording names phone numbers of the key personnel on the system assurance teams Chapter 3 Product Overview provides an overview of the LSM drive configurations and interfaces Chapter 4 Ordering the Equipment contains worksheets to complete when ordering the 9710 Library MR0012J 9710 System Assurance Guide xi Pre installation Checklist provides checklists to ensure no unresolved issues exist at installation Site Planning Information provides LSM specifications and floor space layout
42. members Gnternational Supplies or obtains all necessary support documentation e Works with the customer to complete the following worksheets Key personnel Chapter 2 Hardware configuration Chapter 4 Site survey Chapter 4 Receiving dock information Chapter 5 Inside delivery information Chapter 5 Access and administrative issues Chapter 5 e Faxes all of the required and completed work sheets except the sales entry form to the appropriate orders offices See Chapter 4 e Works with the solutions delivery engineer SDE and the customer to provide delivery information as listed in Solutions delivery engineer responsibilities in this table Marketing representative Leads the system assurance team in some cases United States e Is responsible for the customer account Faxes the sales entry form to the Shared Services Center Follows up with the customer to ensure customer satisfaction 1 2 9710 System Assurance Guide MR0012J System Assurance Team Table 1 1 Team Member Responsibilities Continued Responsibilities Prepares customer service support procedures Explains available levels of hardware support and criteria for problem escalation e Installs the product at the customer site e Works with the solutions delivery installation consultant SDIC at the system assurance planning meetings to provide the data for the worksheets listed for the SDIC
43. nal equipment manufacturers OEMs distributors and subsidiaries in Canada Japan Australia South Asia and Mexico must fax the following forms to Orders Management Hardware order worksheet Cables order worksheet Site survey Orders Management Fax 1 303 673 2640 for distributors or subsidiaries Fax 1 303 673 7654 for OEM One StorageTek Drive Louisville CO 80028 4350 Voice 1 303 673 5513 Hardware Order Worksheets Use the following paragraphs and worksheets to plan your order For 9840 Drive information refer to 9840 Tape Drive System Assurance Guide MT 5003 CAUTION You may not install 9840 drives and 4890 drives within the same LSM 9710 System Assurance Guide 0012 4 2 Hardware Order Worksheets Figure 4 1 9710 Model Feature Selections 9710 Enter Selections Model Feature BASIC LIBRARY 1 03C 252 cartridge library Selections 04 420 cattridge library 05 588 cartridge library POWER SUPPLY 9903 60 HZ 9906 50 HZ POWER DISTRIBUTION UNIT OPDU No Power Distribution Unit e 7000 Pwr Dist Unit Domestic e 70DI Pwr Dist Unit International ROBOTIC INTERFACE 1603 5400 attach gt 2012 SCSI SE DIFF addresses 0 7 s 2016 Serial Interface s 2017 SCSI DIFF addresses 0 15 UNIQUE REQUIREMENTS STKO STK logo e NCRO NCR HEWY Hewlett Packard e TSIO TSI 60597 Note Both feature codes 1603 2016 incl
44. pment occurs Table 5 2 lists the remote support hardware and cables to provide remote support for the customer Table 5 2 Remote Support Hardware and Cables let n Part Equipment Description Number Ref Number Modem 9600 Baud 4953 1 Modem 16 Port MARS 4954 5 Switches 32 Port MARS 4955 5 5 2 9710 System Assurance Guide 0012 Hardware Support Services Table 5 2 Remote Support Hardware and Cables Continued Part Ref Number 5 3 NOM cM Mc Number 410828902 410828905 410828910 410828915 410828920 410828925 4895 Description 20 ft MARS UUT interconnect 50 ft MARS UUT interconnect 100 ft MARS UUT interconnect 150 ft MARS UUT interconnect 200 ft MARS UUT interconnect 250 ft MARS UUT interconnect 4 ft modem to MARS interconnect DB 25 to DB 9 9710 System Assurance Guide Equipment Cable RJ 45 to RJ 45 Modem MARS Interconnect Cable MR0012J MR0012J This page intentionally left blank 9710 System Assurance Guide Hardware Support Services 5 4 Site Planning Information This appendix provides specifications and floor space requirements The following table lists the dimensions and weight of the LSM Refer to your drive publications for the weight of the drives and cartridges and add the weights to the weights in the table Table A 1 9710 Dimensions and Weights Height 1830 mm 72 in Width with covers 1490 mm 59 in Depth 790 mm 32 in Dep
45. rson Table 5 1 Pre installation Checklist Item Description Yes No Site Preparation Floor plans completed Yes No Clearance adequate Yes No Cooling adequate Yes No Power requirements met Yes No Cable lengths determined Yes No Cable routing established Yes No Future expansion considered Yes No Dock facilities scheduled Yes No Hardware Procurement Subsystems ordered Yes No Power cables ordered Yes No Options or features ordered Yes No Interface cables ordered Yes No Interface adapters ordered Yes No Tapes and labels ordered Yes No Software Procurement Software prerequisites met Yes No MR0012J 9710 System Assurance Guide 5 1 Fire Suppression System Table 5 1 Pre installation Checklist Continued Item Description Yes No 2 Software Installation Scheduled Yes No Completed Yes No Hardware Installation Delivery schedule completed Yes No Dock hours scheduled Yes No Pre staging area set Yes No Installation team identified Yes No Site access arranged Yes No Installation hours defined Yes No Fire Suppression System Yes Ensure customer is aware that StorageTek does not supply fire suppression systems Any fire suppression system for the 9710 is the customers responsibility Hardware Support Services Yes StorageTek offers an exclusive remote service to customers which is available 24 hours a day 7 days a week if a problem with the equi
46. s Screen captures or messages Parameters or input Pathnames Positions for switches jumpers and circuit breakers Preface Item Example Description URLs and www stortek com techpubs Universal Resource Locator URL and hypertext links hypertext links appear in blue text and underlined Related Publications Additional information is contained in the following publications Part Number 9640 Part Number 313127601 StorageTek 81 60043 0x Quantum 313134501 StorageTek 81 60000 0x 81 60118 0x Quantum Part Number MT 5003 95879 Part Number 9512952900 9512941000 9710 Publication 9710 Library Storage Module Installation Manual Quantum DLT Publications DLT4000 Cartridge Subsystem Product Manual DLT7000 Tape Drive Product Manual DLTSOOO Tape Drive Product Manual 9840 Publications 9840 Tape Drive System Assurance Guide 9840 Tape Drive Installation Manual 4890 Publications 4890 Maintenance Manual 4890 Product Manual Obtaining Information You may have access to the following additional sources of information Customer Resource Center StorageTek s Customer Resource Center CRC is an online service that provides technical information such as software publications user documentation maintenance fixes and answers to frequently asked questions The CRC is for xiii MR0012J 9710 System Assurance Guide Preface Storag
47. s PASE us ue AL IRE ERU BE UR stadt tato Poets xiv StorageTek Storefront 0s ve uw EX eR XR Ee A E RES xiv Comments and Suggestions 22 2 2 2 XV y der spen te des chek ee Roa ra XV 1 The System Assurance 1 1 System Assurance Team Responsibilities 1 2 The System Assurance Flowchart 1 4 Proposal Acceptance Eiaa Rog Bde make dak 1 5 System Assurance Planning Meetings 1 5 Order Placement uu ha esq Na a ex EC REG Ras 1 5 Sales Entry Form or Order Worksheet Check 1 5 System Assurance Review Meetings 1 5 Premstallation Checklist Error 1 6 Tastallattom ot oes iem ana ua Ca LE A 1 6 MR0012J 9710 System Assurance Guide Contents Post installation Follow up 1 6 Sehedule Planning qusa Go ta a kn n n n adt Bhs eco At A 1 6 Key Personnel 52 3 aa vannen ese ke s aree 2 1 211 GPU Hardware 60 BA SI RE AEG RS 2 1 Operating Systems Software Contact 2 1 Communication Hardware Contact 2 1 Operations Contac
48. s not allow daisy chains Table 4 4 SCSI Cable Length Subtraction Number of drives on data and control on Subtract this value from the same data bus the same bus Yes No maximum allowed cable length 1 always 1 for AS 400 no always no for AS 400 1 2 m 4 0 ft from drive bus 2 4 m 8 0 fD from control bus 2 no 1 7 m 5 5 ft from drive bus 2 4 m 8 0 ft from control bus 3 no 2 1 m 7 0 fD from drive bus 2 m 8 0 fD from control bus 4 no 2 6 m 8 5 ft from drive bus 2 4 m 8 0 ft from control bus 5 no 3 m 10 0 ft from drive bus 2 4 m 8 0 ft from control bus 6 no 3 5 m 11 5 ft from drive bus 2 4 m 8 0 ft from control bus 7 4 m 13 0 ft from drive bus 2 4 m 8 0 ft from control bus 8 no 4 4 m 14 5 ft from drive bus 2 4 m 8 0 ft from control bus 9 no 5 m 16 0 ft from drive bus 2 4 m 8 0 ft from control bus 0012 9710 System Assurance Guide 4 13 SCSI Cabling Table 4 4 SCSI Cable Length Subtraction Continued Number of drives on Are data and control on Subtract this value from the same data bus the same bus Yes No maximum allowed cable length 10 no 5 3 m 17 5 ft from drive bus 2 4 m 8 0 ft from control bus 1 yes 2 4 m 8 0 ft from bus 1 2 yes 3 m 9 5 ft from bus 1 3 yes 3 4 m 11 0 ft from bus 1 4 yes 3 8 m 12 5 ft from bus 1 5 yes 4 3 m 14 0 ft from bus 6 yes 4 7 m 15 5 ft from bus 1 7 yes 5 2 m 17 0 ft from bus 1 8 yes 5
49. schedule to this guide and have the system assurance team members sign below StorageTek Representative date Customer Representative date 1 6 9710 System Assurance Guide MR0012J Key Personnel This chapter enables you to record the names and phone numbers of the key personnel on the teams The home phone number is optional Customer Team List names and telephone numbers of the following people CPU Hardware Contact Phone office home Operating Systems Software Contact Phone office home Communication Hardware Contact Phone office home Operations Contact Phone office home Delivery Contact Phone office home MR0012J 9710 System Assurance Guide 2 1 MR0012J StorageTek Team StorageTek Team List names and telephone numbers of the following people Marketing Representative Phone Office home Solutions Delivery Systems Specialist Phone office home Solutions Delivery Engineer Phone office home SDE room on site Solutions Delivery Installation Consultant Phone office home 2 2 9710 System Assurance Guide StorageTek Hardware and Software StorageTek Hardware and Software Support StorageTek provides the following phone numbers for hardware and software 1 303 673 4056 1 800 525 0369 1 800 735 2778 1 800 678 4430 1 303 673 4430 support Call Center Hardware U U S Outside Colorado Customers U S Outside Colorado SDEs Software Support
50. t cies 2 1 Delivery Contact egies ae EE IRURE RA es ee 2 1 StorageTek cse se E DR puyaqa u es 2 2 Marketing Representative 2 2 Solutions Delivery Systems Specialist 2 2 Solutions Delivery Engineer 2 2 Solutions Delivery Installation Consultant 2 2 StorageTek Hardware and Software Support 2 3 Client Processors Lean e tne ades 2 3 Hatdware Gomtacts Libet eo aot 2 3 Software Contacts 222225 e Od y kus 64 m IO 2 3 Channel Partner Team Dd 2 4 Marketing Representative 2 4 Solutions Delivery Systems Specialist 2 4 Solutions Delivery Engineer 2 4 Solutions Delivery Installation Consultant 2 4 Product Overview i 9 2 1 Drive Configurations cepe DD LEE ST des Sg ha ese Te Ta SA 3 2 Power Distribution Unit PDU 3 2 Host Interfaces e vede cec re a tea e RR wx ete rel d Reb 3 3 Data Interfaces e PY NU a NU vele CUu Ge e CL sese t RA E
51. t AS 400 not supporting 9840 or DLT drives Added host interface graphics Figure 3 2 through 3 6 Added illustration of I O panel that shows Fibre Channel plate in lower left corner Chapter 4 Expanded power cable table with new power cable part numbers Corrected drawing of Centronics 50 pin connector Added new in country media services telephone numbers Added note clarifying feature codes 1603 and 2016 Appendix A Updated weight specifications 9710 System Assurance Guide 0012 Date Reissue Level Dec 1999 J iv Contents List 0 Pages oi yuyu Summary of Changes q NI Pr face NUR RC ara How RR CC dee Nar wise e peg S dfe dg xi How This Guide is Organized Joe eae Oe RERO NS RES xi Trademarks sos a M asa ke Sacer make arte xii CONnVENUONS xcd x gue x ee u IX UC SE d p Sua eed xii Related Publications icu yma neu AE k GE OE OS xiii Obtaining Information RUE REIR EXTRA a CEA RM ya xiii Gustomer Resource Center xo rosso saa aran C E EU eG xiii Documents On CDi puru pe wa Rau R ama gent P ROLE NUR xiv Electronic Doc ment Center uu AES Sed xiv KnowledsgeMaAp deed kD ER e dedos xiv Partner
52. t Check If the sales entry form or order worksheets are complete and correct OM or SSC approves the order and assigns a ship date If they are not correct OM or SSC contacts the system assurance team for more information System Assurance Review Meetings The purpose of the system assurance review meetings is to e Complete the pre installation checklists Chapter 5 Identify additional requirements MR0012J 9710 System Assurance Guide 1 5 Schedule Planning Preinstallation Checklist Error Check If the preinstallation checklists are complete and correct the sale is approved and the product is shipped If they are not correct the system assurance team completes or corrects them Installation The SDE installs the 9710 Library at the customer s site Post installation Follow up The following actions follow up the installation The Error Free Delivery Team tracks any exceptions to the original shipment e The system assurance team leader completes the reader s comment form at the back of this guide or online to submit any comments on this guide Refer to the end of the How This Guide is Organized on page xi for the fax number address and URL The SDE logs installation data into the Customer Services Data Collection CSDO system e The SDE attends a follow up meeting with the customer to review the completed project B Schedule Planning When schedule planning is completed attach a copy of the proposed
53. t LAN network A cable is run from the Ethernet LAN to the host see Figure 3 5 on page 3 7 The connection from the server to the LSM is a SCSI Type 3 68 pin cable The server may have its own control side path through a connection on the optional PRS circuit card or may be daisy chained to a shared data bus with one or more drives Figure 3 6 on page 3 8 shows the generic software requirements for the subsystems in either a direct connection or an indirect connection to the LSM 9710 System Assurance Guide 3 3 MR0012J Host Interfaces Figure 3 2 Direct Connection for AS 400 Control AS 400 HOST SCSI OR FIPS CONTROL RS423 RS232 05 400 60137 RING NETWORK 9710 TAPE CONTROLS TAPE UNITS LIBRARY HARDWARE CONTROL SOFTWARE LIBRARY CONTROL 5 400 HOST SCSI OR FIPS CONTROL RS423 RS232 OS 400 NOTE Use only SCSI connections for 9840 drives MR0012J 9710 System Assurance Guide Host Interfaces Figure 3 3 Client Configuration Indirect Connection with AS 400 ADDITIONAL HOST HOST AS 400 9710 CLIENT HOST TAPE CONTROLS FIPS OR SCSI SEE NOTE CONTROL TAPE UNITS LIBRARY HARDWARE CONTROL SOFTWARE 05 400 DMS CLIENT V1 1 LIBRARY CONTROL RMLS CSC V1 2 1 SERVER RISC 6000 OS Acsis TOKEN RING MULTI ACCESS UNIT ADDITIONAL HOSTS C60283 9710 System Assurance Guide
54. th with expansion door 1020 mm 40 in Weight of base unit with arrays 339 kg 747 Weight of base unit with expansion door 375 kg 826 lbs and arrays Table A 2 LSM Power Specifications Power cable U S Canada 100 VAC UL CSA power cable International 200 240 VAC HAR power cable Input voltage range 100 254 VAC Nominal voltage 120 or 240 VAC Power configuration U S Canada Single phase 100 VAC 47 63 Hz 20 A Service 3 wire International Single phase 200 240 VAC 47 63 Hz 10 A Service 3 wire Power consumption 200 W Maximum heat 683 Btu hr output MR0012J 9710 System Assurance Guide A 1 Table A 3 Optional Power Distribution Unit PDU Specifications U S Canada 120 VAC UL CSA power cable International 200 240 VAC HAR power cable 100 254 VAC 120 or 240 VAC U S Canada Single phase 120 VAC 47 63 Hz 6 A Service 3 wire International Single phase 200 240 VAC 47 63 Hz 3 Service 3 wire 38 W 128 Btu hr Power cable Input voltage range Nominal voltage Power configuration Power consumption Maximum heat output Table A 4 LSM Environmental Specifications 15 to 32 59 to 90 10 to 40 50 to 104 10 to 40 50 to 104 20 to 80 noncondensing 10 to 95 noncondensing 10 to 95 noncondensing 29 2 84 5 35 95 35 95 0 to 3 05 km 0 to 10 000 ft 0 to 3 05 km 0 to 10
55. ude two serial ports do not include a SCSI card 0012 9710 System Assurance Guide 4 3 Hardware Order Worksheets DLT Drives Figure 4 2 on page 4 5 lists the DLT8000 model and feature number Figure 4 3 on page 4 6 and Figure 4 4 on page 4 7 list the DLT7000 and DLT4000 feature numbers The drives will ship with either a SCSI Fast Narrow Differential interface or a SCSI Fast Narrow Single Ended interface You will need SCSI Fast Wide 68 pin connectors to connect to the differential drives Note The DLT8000 is only available with a differential interface Each kit contains one DLT drive differential terminator slides drive mounting tray drive actuator mechanism drive chassis DLT power supply cooling hardware to mount the drive to the tray and the drive power cord Note If more than six drives are ordered the customer must order the PDU The PDU feature code includes the PDU the appropriate power cord the PRM card and an additional drive to LSM interface cable 4 4 9710 System Assurance Guide 0012 Hardware Order Worksheets Figure 4 2 DLT8000 Model and Feature Selections DLT 8000 Model Feature Selection DLT 8000 DIFFERENTIAL e 9788 001 2012 C60607 00127 9710 System Assurance Guide 4 5 Hardware Order Worksheets Figure 4 3 DLT7000 Feature Selections DLYT p Selections 7000 Feature S el ections DLT 7000 DIFFERENTIAL s 0007 No DLT Drive s 0107 1 DLT Dri
56. us and tag cable pair 23 m 75 ft Bus and tag cable pair 31 m 100 ft Bus and tag cable pair 61 m 20 ft Bus and tag cable pair 91 44 m 300 ft Bus and tag cable pair 122 m 400 ft 9710 System Assurance Guide LC O C MR0012J FIPS Cablins FIPS Terminators The following table lists available terminators if your configuration requires additional terminators Table 4 19 FIPS Terminators x Description Part Number Quantity Terminator FIPS Bus 10041793 Terminator FIPS Tag 10041794 FIPS Drive to I O The FIPS cable is listed below Table 4 20 FIPS Cables x Description Part Number Quantity FIPS cable assembly from drive to I O panel 310259302 4 26 9710 System Assurance Guide 00127 Modem Cables Modem Cables If the client plans on using a modem for remote support make sure that one of Quantity Quantity 4 27 Part Number 4108289 02 4108289 05 4108289 10 4108289 15 4108289 20 4108289 25 Part Number 410828902 410828905 410828925 10410823 the following modem cables is ordered Table 4 21 Modem Cables Description 6 m 20 ft 15 m 50 ft 31 m 100 ft 46 m 150 ft 61 m 200 ft 5 ooo 76 m 250 Table 4 22 Remote Diagnostic Support for PC Use Description Cable assembly RJ45 8 pin M RJ45 8 pin M 6 m 20 ft Cable assembly RJ45 8 pin M RJ45 8
57. ve 0207 2 Drives s 0307 3 DLT Drives 0407 4 DLT Drives 0507 5 DLT Drives 0607 6 DLT Drives 0707 7 DLT Drives 0807 8 DLT Drives 0907 9 DLT Drives 1007 10 DLT Drives DLT 7000 SINGLE ENDED 00E7 No DLT Drive 01E7 1 DLT Drive 0287 2 DLT Drives 03E7 3 DLT Drives 04E7 4 DLT Drives 05E7 5 DLT Drives 0627 6 DLT Drives O7E7 7 DLT Drives 08E7 8 DLT Drives 09 7 9 DLT Drives 10E7 10 DLT Drives C60599 4 6 9710 System Assurance Guide MR0012J Hardware Order Worksheets 4 7 C60598 DLT 4000 DIFFERENTIAL OODL DLT Drive 01DL 1 DLT Drive 02DL 2 DLT Drives 03DL 3 DLT Drives 04DL 4 DLT Drives OSDL 5 DLT Drives 06DL 6 DLT Drives OZDL 7 DLT Drives 08DL 8 DLT Drives 09DL 9 DLT Drives 10DL 10 DLT Drives DLT 4000 SINGLE ENDED 00DE No DLT Drive 0105 1 DLT Drive 0205 2 DLT Drives 03DE 3 DLT Drives 04DE 4 DLT Drives OSDE 5 DLT Drives 06DE 6 DLT Drives s Q7DE 7 DLT Drives 08DE 8 DLT Drives Q9DE 9 DLT Drives 10DE 10 DLT Drives Figure 4 4 DLT4000 Feature Selections 9710 System Assurance Guide DLT 4000 Feature Selections MR0012J Hardware Order Worksheets 4890 Drives Figure 4 5 lists the 4890 drive feature numbers Figure 4 5 4890 Drive Feature Selections 4890 Drive Feature 4890 DRIVE Selections
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