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9840 Tape Drive Operations Guide - Bad Request

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1. 3 Open the library left front door by using a latch key to unlock both locks See Figure 6 2 Turn the key counterclockwise to unlock the locks then pull the door open 9840 Tape Drive Operations Guide 429596 002 4 28 L700 Tape Library Moving the Robot 4 Locate the cartridge see the section titled Locating a Cartridge in the Storage Cells in Chapter 5 5 Insert the cartridge into the 9840 tape drive using the direction shown in Figure 6 5 Figure 4 20 Loading a Cartridge into the 9840 Tape Drive 6 Wait for one of the following messages to display on the drive s front panel and take the appropriate action if necessary The Ready F File Protected message displays when a write protected cartridge loads successfully The Ready U File Unprotected message displays when a cartridge that is not write protected loads successfully The NTReady message displays when the tape in the cartridge has lost tension Follow the instructions outlined in the 9840 Tape Drive System User s Reference Manual to correct this condition The LOADxxxx message displays when the cartridge unsuccessfully loads where the xxxx is a fault symptom code Follow the instructions outlined in the 9840 Tape Drive System User s Reference Manual to correct this condition Unloading a Cartridge From a 9840 Tape Drive To unload a cartridge from a 9840 drive 9840 Tape Drive Operations Guide 429596 002 4 29 L
2. Selections Chng CFG Change Configuration This is the entry point to the configuration sub menus when selected the configuration status for Compress Mode next is immediately available 1 If applicable press Menu to access 2 Press Select to enter Configuration sub menus OR press Menu to bypass and go to next main menu next main menu is Drive Main Menu Compress Mode Sub Menu In Configuration Main Menu Selections CMPRSS Off Compress Mode Off CMPRSS Yes Compress Mode Yes CMPRSS No Compress Mode No Defaults to the last saved selection When Off does not allow data compression host request has no effect When Yes the default is data compression host can request no data compression When No the default is no data compression host can request data compression Press Select until the desired option appears Press Menu to exit to the next sub menu 9840 Tape Drive Operations Guide 429596 002 B 9 9840 Menu System SCSI Configuration Menu DSE Mode Sub Menu In Configuration Main Menu Selections Full DSE Y Full Data Security Erase Yes Full DSE N Full Data Security Erase No Defaults to last saved selection Full DSE Yes allows full Data Security Erase of all tracks it consumes much time Full DSE No writes information on the media that notifies the drive that no valid data exists beyond this point it is quicker 1 If applicable press Menu to access 2 Press Select u
3. b Onl Pend means online is pending waiting for the diagnostics completion c IPL Pend means the IPL will start within one second d Adisplay of Online or Offline means the transition was successful This is the new state of the drive If the drive is now online exit the Menu mode by pressing Menu until Exit Menu is displayed and then press Select to exit If the drive is now offline proceed to the other menus by pressing Menu If the drive is being taken online from the host change the drive to online for all host paths to the drive Starting a Tape Device using SCF Use the SCF START command to initiate the operation of an object make a stopped device accessible to user processes Successful completion of the START command leaves the object ina STARTED state 9840 Tape Drive Operations Guide 429596 002 3 4 Operating the 9840 Tape Drive Starting a Tape Device using SCF START Command Syntax The syntax for the START command is START OUT file spec object spec DEBUG terminal name SEL state SPECIAL OUT file spec Directs all SCF output generated for this commana to the specified file DEBUG terminal name Specifies that the process is started in the debug mode against the terminal supplied in the command SEL state Specifies that the command should be issued only to objects that are in the specified state SPECIAL Specifie
4. 9840 Tape Drive Operations Guide 429596 002 B 6 9840 Menu System View SCSI Configuration Status zzz the integration number c channel type s scsi e escon f fibre 1 If applicable press Menu once to display the software level 2 Press Menu again to go to the Exit Menu Main Exit Menu Selections Exit Menu This menu gives you the opportunity to repeat the operations 1 If applicable press Menu to access 2 To repeat the operation press Menu this takes you to the beginning 3 To exit the operation press Select 9840 Tape Drive Operations Guide 429596 002 B 7 9840 Menu System SCSI Configuration Menu SCSI Configuration Menu Figure B 5 SCSI Configuration Menu ONLY IF CFG HAS CHANGED SAVE CFG Online Offline Main Menu Selections Online Offline Defaults go to online 9840 Tape Drive Operations Guide 429596 002 B 8 9840 Menu System SCSI Configuration Menu OffLn Pend and OnLn Pend may display while waiting for a system response of diagnostics completion 1 If applicable press Menu to access 2 Togo online and exit operations a Press Select to toggle to Online b Press Menu repeatedly until Exit Menu displays c Press Select to exit 3 To change configuration or perform special operations a Press Select to toggle to Offline b Press Menu to exit to next menu Configuration Main Menu Entry Point to Configuration Sub Menus
5. 429596 002 Index 2 Index Menu 2 4 Write protecting a tape cartridge 3 9 Select 2 4 Writing a diagnostic dump tape to file A 4 Unload 2 3 Writing message 2 11 T Special Characters Tape cartridge message 2 7 loading 3 9 reclaiming 3 10 reformatting 3 10 removing stuck cartridge A 5 unloading 3 10 using multiple cartridges with BACKUP and RESTORE 3 14 viewing contents of 3 13 write protecting 3 9 Tape libraries using with BACKUP and RESTORE 3 14 Tape library operating tape drive manually A 6 Tape load performing A 6 Trapped message 2 11 U Unload switch 2 3 Unloading a tape cartridge 3 10 UnWr FSC message 2 11 UnWrxxxx Indication A 2 Using BACKUP and RESTORE with tape libraries 3 14 Using labeled tapes 3 11 3 14 Using multiple tape cartridges with BACKUP and RESTORE 3 14 V Viewing the contents of a tape 3 13 W Write Prot message 2 11 9840 Tape Drive Operations Guide 429596 002 Index 3 Index Special Characters 9840 Tape Drive Operations Guide 429596 002 Index 4
6. Reset the tape drive by performing an IPL to clear This message occurs when firmware level is insufficient to control the hardware level in the tape drive Contact your service provider to install newer level firmware Wait for IPL to complete 9840 Tape Drive Operations Guide 429596 002 2 7 9840 Operator Panel Table 2 4 Operator Panel Messages Display CHK FSC Cleaning Cleaning CodCrFail1 CodCrFail2 CodeUpDate CodUpFail1 CodUpFail2 CodUpFail3 CodUpFail4 Probable Cause Operational failure tape drive is automatically reset by performing an IPL Cleaning tape was inserted and the tape drive is now in the process of cleaning Unable to write tape Unable to position on tape Unreadable tape format The firmware in the tape drive is being updated from the NonStop system operator panel switches are locked Unable to read tape Unable to read position on tape Unable to read image on tape EEPROM bad Unreadable tape format Not a code updated tape Operator Panel Display Recommended Action Wait for IPL to complete and then retry operation If IPL fails contact your service provider to replace the tape drive No action is necessary Ensure the tape is write enabled Try another tape Reclaim as data tape Retry operation Try another tape If persistent refer to Forcing a Diagnostic Dump Reset Drive on page A 4 No action is necessary Try another
7. where xxxx is a fault symptom code means that the attempt failed and some data remains unwritten to tape Pressing the Unload switch again causes the loss of this data For the NonStop servers to save the unwritten data the operator must issue the following SCSI command sequence before pressing Unload again Unload Switch Recover Buffer Data 9840 Tape Drive Operations Guide 429596 002 2 3 9840 Operator Panel Operator Panel Switches Table 2 1 Operator Panel Switches Control Name IPL Switch Menu Switch Select Switch Control Description Use the IPL switch to reset the tape drive when necessary Pressing the indented switch causes Initial Program Load IPL identical to the program initiations that takes place automatically after power on sequencing is complete IPL Pend IPL Pending is displayed for one second when this switch is pressed During IPL the following are normally displayed in sequence LOAD XXXX XXXX SCSI FBCN LOAD CC Load Common Controller Code LOAD SERVO Load Servo Code Start Init Start Initialization A corporate ID indicating tape drive loaded properly and is operational Use the Menu switch to enter and exit the menu system and browse in and out of menus The menu system allows you to reconfigure the tape drive or perform special operations Refer to Appendix B 9840 Menu System for more information When in normal operation mode pressing
8. 002 4 6 L700 Tape Library Display Screens Drive Information Accessible from the Main Menu the Drive Information Menu is an information only screen that lists manufacturing and status information about the selected drive see Figure 4 6 Vendor The manufacturer of the drive Type The drive model Status The drive s local number and status Serial Number The serial number assigned by the drive s manufacturer Interface Type The type of client to drive interface this example shows a SCSI interface Code Version The firmware version of the drive Figure 4 6 Drive Information Menu ORIVE INFORMATION MENU VENDOR QUANT TYPE DLT7000 STATUS 00 EMPTY SERIAL NUMBER XXXXXXXXXX TYPE SCSI I F CODE VERSION 50 Cleaning Information Accessible from the Main Menu the Cleaning Info Menu provides information about cleaning and controls the library s cleaning cartridges It enables the user to change the warning count for each type of cleaning cartridge Figure 4 7 shows and example of the Cleaning Info Menu Num Clean Cartridges The total number of cleaning cartridges mounted in the reserved cells within the library DLT Warn Count Currently Not Applicable 9840 Warn Count The number of times the user wants the 9840 cleaning cartridge to be used before the library ejects it Export Clean Cartridges A procedure for using the CAP to remove cleaning cartridges from the reserved cells 9840 Tape D
9. Access Doors 4 25 Figure 4 18 Extending the Gripper 4 27 Figure 4 19 Removing the Cartridge from the Hand 4 28 Figure 4 20 Loading a Cartridge into the 9840 Tape Drive 4 29 Figure A 1 Recovering From a Stuck Cartridge A 5 Figure B 1 Online Menu Structure B 1 Figure B 2 Offline Menu Structure B 2 Figure B 3 Menu TreeLegend B 4 Figure B 4 View of SCSI Configuration Status Menu B 5 Figure B 5 SCSI Configuration Menu B 8 Figure B 6 Drive Operations Menu B 14 Figure B 7 Tape Bar Chart B 18 Figure C 1 Hardware Configuration C 2 Figure C 2 SCSI Cable C 3 Figure C 3 Front View of the Fibre Channel to SCSI Router C 4 9840 Tape Drive Operations Guide 429596 002 iv Contents Tables Tables Figure C 4 Rear View of the Fibre Channel to SCSI Router C 4 Figure C 5 Front View of the Tape Drive C 5 Figure C 6 Rear View of the Tape Drive C 6 Figure C 7 View of Two FCSAs at the Rear of the Server C 7 Figure C 8 Rear View of the Fibre Channel to SCSI Router C 8 Table 1 1 9840 Cartridge Capacities 1 2 Table 2 1 Operator Panel Switches 2 3 Table 2 2 Operator Panel LEDs 2 5 Table 2 3 Service and Power LEDs 2 6 Table 2 4 Operator Panel Messages 2 7 Table 4 1 Drive Status Messages 4 16 Table 4 2 CAP Status Messages 4 17 Table 4 3 CTL700 Library Drive Diagnostic Tests 4 22 Table C 1 SCSI Cable Part Numbers and Descriptions C 3 Table C 2 Fiber Cables C 8 9840 Tape Dri
10. CC message 2 10 Load ESCON message 2 10 Load SCSI message 2 10 Load FSC message 2 10 Loading a tape cartridge 3 9 Loading message 2 10 Locating message 2 10 Managing uncataloged tapes 3 12 MEDIACOM utility 3 12 Memory Err message 2 10 Menu system B 1 N NOUNLOAD 3 13 NT Ready F message 2 10 NT Ready U message 2 10 O Offline 3 4 Online 3 4 Online message 2 10 Operating a tape drive manually in a tape library A 6 Operator panel description 2 1 display 2 7 switches 2 2 Operator panel LEDs 2 5 P Performing a tape load A 6 Power Fail message 2 10 Power LED 2 5 R Reading message 2 1 Ready F message 2 1 Ready U message 2 10 Reclaiming a tape cartridge 3 10 Reformatting a tape cartridge 3 10 Removing a stuck tape cartridge A 5 Resetting drive A 4 RESTORE 3 12 Restoring tape files to disk 3 13 Rewinding message 2 10 S Save Fails Error A 1 Save Fails message 2 10 SavingDump message 2 10 SCF START command 3 5 START SCSI command 3 5 START TAPE command 3 6 STOP SCSI command 3 7 STOP TAPE command 3 8 Select switch 2 4 Service LED 2 5 START command 3 5 Start Init message 2 11 START TAPE command 3 6 Starting a tape drive 3 4 STATUS SUBSYS command 3 3 STATUS TAPE command 3 4 STOP command 3 7 STOP SCSI command 3 7 STOP TAPE command 3 8 Stopping a tape device 3 7 Supported connections C 3 Switch oO 3 O Performing tape cartridage operations 3 9 IPL 2 4 9840 Tape Drive Operations Guide
11. Diagnostics Menu Press the arrow buttons until the cursor underscores DEMO MODE Press the SELECT button An edit screen appears O Se a SEP Oi o OS Use the arrow buttons to enter the desired number of loops The up arrow button increases the value by 100 The down arrow button decreases the value by 100 The maximum number of loops allowed is 2 000 10 Press the SELECT button 9840 Tape Drive Operations Guide 429596 002 4 23 L700 Tape Library Powering Off the Library 11 The user will be prompted to confirm that the library is wanted to be in Maintenance Mode offline before beginning the test ARE YOU SURE Confirm this by pressing the SELECT button The MENU button may be pressed to abort 12 Wait until the test is complete the screen will display TEST COMPLETE 13 Press the RESET button to reset the library Powering Off the Library To power off the library 1 Enter the command at the server console to remove the tape library and drives from online status 2 Press down on the switch or switches breakers behind the right front door of the tape library Operation in Manual Mode The following pages describe operations that can be performed when the tape library is in the manual mode Manual mode occurs when the tape library is not online or loses power When the library is offline you might have to Open the front door Move the robot Locate a cartridge in the storage cells Remove a cart
12. Power Switch 4 13 Tape Drive Power Switches 4 14 Operating in the Automated Mode 4 15 Monitoring Status Information 4 16 Entering Cartridges Through the CAP 4 18 Ejecting Cartridges Through the CAP 4 19 Manually Cleaning a Drive 4 20 Reviewing FSC Logs 4 21 Running Diagnostic Tests 4 21 Powering Off the Library 4 24 Operation in Manual Mode 4 24 Opening the Library Front Doors 4 25 9840 Tape Drive Operations Guide 429596 002 ii Contents A 9840 Troubleshooting and Recovery Moving the Robot 4 25 A 9840 Troubleshooting and Recovery Handling Errors or Indications A 1 Save Fails Error A 1 Fix CfgErr Error A 1 UnWr xxxx Indication A 2 DumpAgain Message A 3 Identifying Unrecoverable Tapes A 3 Forcing a Diagnostic Dump Reset Drive A 4 Removing a Stuck Tape Cartridge A 5 Operating a Drive Manually in a Tape Library A 6 Performing a Tape Boot or Tape Load A 6 Performing Processor Memory Dumps to Tape A 6 B 9840 Menu System Using the Menu System B 1 Menu Structure Overview B 1 Examples of Menu Operations Reference B 2 Instructions for Menu Operations B 3 Explanation of the Menu Trees B 3 View SCSI Configuration Status B 5 SCSI Configuration Menu B 8 Drive Operations Menu B 14 Tape Bar Chart Explanation B 17 Examples of Menu Operations B 18 How to enter the Menu system B 18 How to View Drive Configuration of
13. Software Level B 19 How to Save Abort or Repeat Configuration Changes B 20 How to Repeat or Exit the Menu System B 20 Example of Menu Selection SCSI Bus Speed Mode B 21 Example of Menu Selection Enable Disable Compression B 22 C Installing and Configuring the Tape Drive for the NonStop NS Series Server Overview C 1 Installation C 3 Configuration C 8 9840 Tape Drive Operations Guide 429596 002 iii Contents Safety and Compliance Safety and Compliance Index Examples Figures Figure 1 1 The 9840 Tape Cartridge 1 3 Figure 2 1 9840 Operator Panel 2 1 Figure 4 1 Operator Panel Display Control and Indicators 4 2 Figure 4 2 Library Status Screen 4 4 Figure 4 3 Main Menu Screen 4 5 Figure 4 4 FSC Log Screen 4 6 Figure 4 5 CAP Status Screen 4 6 Figure 4 6 Drive Information Menu 4 7 Figure 4 7 Cleaning Informaion Menu 4 8 Figure 4 8 Main Diagnostics Menu 4 9 Figure 4 9 Version Information Menu 4 9 Figure 4 10 Configuration Menu 4 10 Figure 4 11 Library Configuration Menu 4 11 Figure 4 12 Drive Configuration Menu 4 12 Figure 4 13 Display Information Menu 4 12 Figure 4 14 Library Power Switch Location 4 14 Figure 4 15 Drive Power Switch Location 4 15 Figure 4 16 Removing the CAP Magazine 4 19 Figure 4 17 Opening the
14. Tape drive is doing a high speed seek RAM failed during IPL Non write protected tape is in process of manual unload Write protected tape is in process of manual unload The tape drive is operational Power supply has failed The tape drive is in the read mode Loaded tape is file protected Loaded tape is not file protected The tape drive is rewinding New configuration cannot be saved Displayed while saving dump to EEPROM Operator Panel Display Recommended Action Wait until IPL completes automatically No action is necessary No action is necessary Wait for IPL to complete Try another tape If another tape works the original tape is suspect Refer to Identifying Unrecoverable Tapes on page A 3 If another tape also fails load reset the tape drive by performing an IPL If failure persists contact your service provider to replace the tape drive Wait for IPL to complete No action is necessary Reset the tape drive by performing an IPL again If that fails contact your service provider to replace tape drive Wait until unload operation completes Wait until operation completes No action is necessary Contact your service provider to replace the power supply No action is necessary Operator discretion Operator discretion No action is necessary Contact your service provider to replace tape drive Normal display Wait for the dump to complete 9840 Tape Drive Operat
15. US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation WARNING Use the controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the module The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the Unites States 9840 Tape Drive Operations Guide 429596 002 Statements 3 Safety and Compliance SAFETY CAUTION SAFETY CAUTION The following icon or caution statements may be placed on equipment to indicate the presence of potentially hazardous conditions DUAL POWER CORDS CAUTION THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD DISCONNECT ALL POWER SUPPLY CORDS TO COMPLETELY REMOVE POWER FROM THIS UNIT ATTENTION CET APPAREIL COMPORTE PLUS D UN CORDON D ALIMENTATION DEBRANCHER TOUS LES CORDONS D ALIMENTATION AFIN DE COUP
16. Waste Electrical and Electronic Equipment WEEE Safety Regulatory Compliance Statements The following regulatory compliance statements apply to the products documented by this manual FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by Hewlett Packard Computer Corporation could void the user s authority to operate this equipment Canadian Compliance This class A digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regelment sur le mat riel brouilleur du Canada 9840 Tape Drive Operations Guide 429596 002 Statements 1 Safety and Compliance Regulatory Compliance Statements Korea MIC Compliance Taiwan BSMI Compliance Soe As jae ARBA
17. cartridge cover can be used to keep cartridges in place when carrying the magazine Remove the clear cover from the back of the magazine by lifting the side edge To protect the cartridges place the slots on one edge of the cover into the grooves on the side of the magazine s top panel and snap the other edge into place 4 Enter the cartridges into the magazine so they lie flat with the bar code up and the reel facing away from you A Caution Remove the retention cover before loading the magazine into the CAP 5 Return the magazine to its closed position If a retention cover is used on the magazine remove the cover before replacing the magazine 6 Press the CAP A or CAP B button on the operator panel to close the CAP Note It is strongly recommended that unlabeled cartridges are not entered into the CAP Ejecting Cartridges Through the CAP To unlock the CAP open the CAP and remove the cartridges from it 9840 Tape Drive Operations Guide 429596 002 4 19 L700 Tape Library Manually Cleaning a Drive At the console enter the VOLSERs of the cartridges that are required The robot retrieves the cartridges and insert them into the CAP Enter the console command to open the CAP This unlocks the CAP Press CAP A or CAP B button on the operator panel to open the CAP Remove or pull down the magazine and remove the cartridges and store them outside the tape library Repeat these steps until all the require
18. configuration change always IPL the drive if the library address has also been changed 9840 Tape Drive Operations Guide 429596 002 B 4 9840 Menu System View SCSI Configuration Status View SCSI Configuration Status Figure B 4 View of SCSI Configuration Status Menu SCSI 16 BIT 9840 Tape Drive Operations Guide 429596 002 B 5 9840 Menu System View SCSI Configuration Status Online Offline Main Menu Selections Online Offline Default is set to online For viewing the configuration the drive must be online 1 If applicable press Menu to access 2 If Online is not displayed press Select to toggle to Online View Configuration Main Menu Selections View CFG View Configuration To bypass this menu and view only the software release level press Menu twice Otherwise follow the instructions 1 If applicable press Menu once to display the menu 2 Press Select to access the compression status is displayed 3 Press Select or Menu repeatedly to view the rest of the configuration status Data Security Erase DSE SCSI ID Target Negotiation SCSI Bus Speed SCSI Bus Width SCSI Emulation Mode Library Address CSL Mode 4 Press Menu or Select to go to the Exit Menu Press Menu to repeat viewing or Select to go to the next level Software Release Level Menu Software Level View Menu Selections none Display shows Rx yy zzzc where X major revision number yy minor revision number
19. contains a cartridge but the cartridge is loaded in this drive CLEAN NEEDED This drive requires cleaning CLEAN FAILED The attempt to clean this drive failed LOADING The library is mounting a cartridge into this drive REWOUND The cartridge in this drive has been rewound UNLOADING The library is dismounting a cartridge into this drive LOADED The library has loaded a cartridge into this drive REWINDING The cartridge in this drive is being rewound BUSY This drive is performing a read or write operation CLEANING The drive is being cleaned Note The operator panel displays only 16 lines per screen If the library contains more than 8 drives use the down arrow button to scroll to drive 09 and higher Drive Information To view the details about an installed drive including its serial number and firmware version 9840 Tape Drive Operations Guide 429596 002 4 16 L700 Tape Library Monitoring Status Information OU oe 8 Press the MENU button to display the Main Menu If necessary press an arrow button until the cursor lines up with DRIVE INFO Press the SELECT button A list of all the installed drives appears Use the arrow buttons until the cursor underscores the desired drive Press the SELECT button The Drive Information Menu will appear see Figure 4 6 The screen lists the manufacturer model status serial number interface type and firmware version of the selected drive See Table 6 1 for list of driv
20. ejected Tape motion is in progress Tape loaded and the tape drive is ready unit is operational Tape drive requires cleaning Certain intermittent media errors were detected A preset length of tape passed over the read write heads No error was detected An error was detected and dump data has been collected to EEPROM Following a successful IPL display alternates between a corporate XXXX DMP x Where XXXX FSC and x number of uncollected dumps in EEPROM Optionally insert dump formatted tape to copy data to the tape The operator can ignore a flashing indicator Flashing stops and messages are removed when any tape is inserted or any control is pressed If within one minute the tape drive detects the same FSC the message DumpAgain is displayed refer to DumpAgain Message on page A 3 for instructions A hardware error was detected and tape drive is not functional The operator cannot ignore a constant indicator If resetting the tape drive by performing an IPL does not eliminate the problem contact your service provider to replace the tape drive 9840 Tape Drive Operations Guide 429596 002 2 5 9840 Operator Panel Operator Panel LEDs Table 2 3 explains error indications shown by the Power and Service LEDs These errors do not cause a specific error message on the alphanumeric display Table 2 3 Service and Power LEDs Service LED Off Flashing after collection is done Off
21. explanation of these choices To change the current selection press the Select switch until the desired display is reached What shows now is the new unsaved selection Press Menu as necessary to reach the configuration save menu Save CFG will be displayed Choose from the following as applicable If exiting press Menu as necessary to reach the Main Exit Menu Exit Menu will be displayed Press Menu to return to the Online Offline Menu Offline will be displayed Press Select to toggle from Offline to Online Press Menu to exit the menu system 9840 Tape Drive Operations Guide 429596 002 B 22 Installing and Configuring the Tape Drive for the NonStop NS Series Server This section contains Overview C 1 Installation C 3 Configuration C 8 Overview A Fibre Channel to SCSI router must be used to connect the 9840 tape drive to the Fibre Channel ServerNet Adapter FCSA on the HP NonStop NS series server Figure C 1 shows how the 9840 tape drive is connected to the server by using the router Note For Installation and Configuration information for the NonStop S series server see the CT9840 3 Installation and User s Guide 9840 Tape Drive Operations Guide 429596 002 C 1 Installing and Configuring the Tape Drive for the Overview NonStop NS Series Server Figure C 1 Hardware Configuration PE oe Tape Drive Fibre Channel to SCSI Router Fiber Cable _ NonStop NS Se
22. is enabled The number of CAPs installed How many data storage cells the library contains The number of drive columns installed Whether an expansion frame is installed 9840 Tape Drive Operations Guide 429596 002 4 10 L700 Tape Library Display Screens Figure 4 11 Library Configuration Menu furs CONFIG MENU SCI ID 00 FAST LOAD OFF DATE 03 01 2004 TIME 23 59 SCSI TYPE DIFFERENTIAL AUTO CLEAN OFF CAPS 2 USER CELLS 336 DRIVE COLUMN 2 EXPANSION FRAME NO Drive Configuration Accessible from the Main Configuration Menu the drive configuration menu lets you modify portions of each drive s configuration Figure 4 12 shows an example screen For each drive the menu displays the tape drive position drive type SCSI ID and indicates whether the drive is on the same SCSI bus as the library The panel only displays 16 lines per screen If the library contains more than eight drives the user must use the down arrow button to scroll to drive 09 and above For more information see Drive Information in Chapter 5 Note The cursor position is saved on all screens that list the library s drives 9840 Tape Drive Operations Guide 429596 002 4 11 L700 Tape Library Display Screens Figure 4 12 Drive Configuration Menu 00 DLT7000_ID 01 ON BUS OFF 01 DLT7000_ID 02 ON BUS OFF 02 DLT7000_ID 03 ON BUS OFF 03 DLT7000_ID 04 ON BUS OFF 04 DLT7000_1ID 05 ON BUS OFF 05 DLT
23. the quotations show exact display presentation The full spelling is added to clarify meanings Table 2 4 provides an alphabetical list of operator panel error displays and recommended actions The notation FSC stands for a four digit alphanumeric fault symptom code The code itself is not important for identifying the error type in the field Note For removal and replacement of a tape drive contact your service provider All other procedures referred to in this table follow the table Table 2 4 Operator Panel Messages Display asterisk ASIA DIAG Bank N Bad Boot Fail BT Monitor Cnhndnsn CC DIAG Probable Cause A steady asterisk indicates that the tape drive is online but not loaded Normal display while tape drive perform IPL During boot a section of memory 1 2 3 or 4 is found bad IPL failed A sequence of pushbuttons took you to an Engineering zone Hardware revision level supported by the firmware in this tape drive where n any number 0 9 c controller processor level h host side formatter level d device side formatter level s servo level Normal display while tape drive performs IPL Recommended Action Operator discretion Wait for IPL to complete If IPL doesn t correct problem contact your service provider to replace the tape drive Reset the tape drive by performing an IPL again If that fails contact your service provider to replace the tape drive
24. without any interaction with you even if there are files open on the device SCF will not prompt you for confirmation SEL state Specifies that the command should be applied only to objects that are in the specified state Object spec Specifies one of the following combinations of object type and object name Object Type Object Name SCSI device name SCSI device name path TAPE tape name Wild card characters are supported STOP SCSI Command This subsection describes the STOP SCSI command The STOP SCSI command stops access to the specified Open SCSI device The command syntax is STOP SCSI Sdevice name Sldev P B device name 1dev 9840 Tape Drive Operations Guide 429596 002 3 7 Operating the 9840 Tape Drive Cleaning the Tape Path Specifies the name or logical device number of the device P B Specifies whether the path being stopped is the primary P or backup B Wild card characters are supported Examples using STOP SCSI These examples show the STOP SCSI command e To stop access to the backup path of the Open SCSI device DEV1 gt STOP SDEV1 B e To stop access to all paths of the Open SCSI device DEVO0 gt STOP SDEVOO STOP TAPE Command This subsection describes the details about the STOP TAPE command The STOP TAPE command stops access to the specified tape drive The command syntax is STOP TAPE Stape name Sldev tape n
25. 29596 002 1 4 2 9840 Operator Panel This section contains Operator Panel Description 2 1 Operator Panel Switches 2 2 Operator Panel LEDs 2 5 Operator Panel Display 2 7 Operator Panel Description The 9840 operator panel has a ten digit display four push button switches and four indicators Figure 2 1 illustrates the 9840 operator panel Figure 2 1 9840 Operator Panel 1 Power indicator 2 Activity indicator 3 Clean indicator 9840 Tape Drive Operations Guide 429596 002 2 1 9840 Operator Panel Operator Panel Switches Service indicator IPL switch Manual unload device Unload switch Operator display O 0o N o oop Menu switch 10 Select switch 11 Tape cartridge entry Operator Panel Switches Table 2 1 describes the operator panel switches The Menu and Select switches 9 and 10 are unique to the 9840 design Together they enable you to obtain information about the tape drive or to perform special tape operations such as reformatting tapes 9840 Tape Drive Operations Guide 429596 002 2 2 9840 Operator Panel Operator Panel Switches Table 2 1 Operator Panel Switches Control Name Control Description Pressing this switch causes the tape to rewind and unload ending with the tape ejected and retrievable If this switch is pressed during a write operation the tape drive attempts to write the remaining data before it unloads A display of UnWr xxxx meaning Unwritten Data
26. 40 Tape Drive Operations Guide 429596 002 3 12 Operating the 9840 Tape Drive Restoring Tape Files to Disk Restoring Tape Files to Disk Use the RESTORE utility to copy files from magnetic tape to disk This example restores the contents of TAPE to a specified subvolume on DISK1 located within the same system gt RESTORE STAPE SDISK1 NOPROMPT Note When the restore operation requires multiple tape cartridges the NOPROMPT option prevents user prompts between tapes The restore operation continues when the tape drive is ready and the robot loads the next requested tape Viewing the Contents of a Tape The RESTORE utility allows the contents of a labeled or unlabeled tape cartridge before restoring files to disk to be viewed The following example instructs the RESTORE utility to verify the tape on drive TAPEO list the files without writing the tape to disk and leave the tape online so that a RESTORE process can be started without remounting the tape gt RESTORE STAPEO VERIFYTAPE LISTONLY NOUNLOAD Using the BLOCKSIZE Option Larger BLOCKSIZE values can improve BACKUP performance by increasing the size of data records written to tape The BLOCKSIZE option specifies the number of 1024 byte increments blocks in each record When using larger block sizes make sure all tape drives and systems that will read the tape support the BLOCKSIZE specified Before using BLOCKSIZE values large
27. 700 Tape Library Moving the Robot ga ee S Make sure that the 9840 drive is not selected by the client Obtain the drive number from the server console and place the drive offline Open the tape library right front door by pulling on the left side of the door Open the library left front door by using a latch key to unlock both locks See Figure 6 2 Turn the key counterclockwise to unlock the locks then pull the door open Press the UNLOAD switch on the front panel of the drive One of the following conditions can occur e After the tape rewinds the cartridge ejects from the 9840 drive Remove the cartridge from the 9840 drive e The cartridge fails to eject after the tape rewinds Refer to the 9840 Tape Drive User s Reference Manual to correct the condition Ifthe UNLOAD switch is pressed during a write operation the 9840 drive tries to write the remaining data before the cartridge unloads If the UnWrxxxx Unwritten Data message displays where the xxxx is the fault symptom code the attempt failed and some data remains unwritten to the tape For more information about recovering from an Unwritten Data condition refer to the 9840 Tape Drive User s Reference Manual Returning the Library to Online Status To return the tape library online for automated operations 1 Refer to your specific drive publications for instructions on making the drives ready Note If any cartridges are manually loaded they must be manual
28. 7000_ID 06 ON BUS OFF 06 DLT7000_ID 07 ON BUS OFF Display Information Accessible from the Main Configuration menu the Display Inf menu see Figure 4 13 leads to menus that let the user adjust the contrast and backlight on the graphic display screen For more information see Screen Characteristics in Chapter 5 Figure 4 13 Display Information Menu DISPLAY INFO MENU CONTRAST 09 DEFAULT 16 BACKLIGHT 128 DEFAULT 128 RESTORE DEFAULTS MENU TO EXIT 9840 Tape Drive Operations Guide 429596 002 4 12 L700 Tape Library Operations Overview Operations Overview This table lists the tasks that you can perform through the operator panel menus The task appear in the order you would find them in the operator panel Main Menu FSC Logs CAP Status Cleaning Info Diagnostics Version Info Configuration Library Power Switch The library power switch is a circuit breaker or breakers behind the right front door of the tape library Figure 4 14 shows the power switch location This switch attached to the AC power distribution unit PDU controls the AC power to the library and drive column The power switch has two configurations e A single breaker on the AC power distribution unit controls the tape library and a single drive column e An optional second breaker located on the second power distribution unit power and the second dri
29. 9840 Tape Drive Operations Guide Abstract This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop servers and Integrity NonStop NS series servers These tasks include monitoring the operator panel and performing labeled tape operations backups and basic troubleshooting This guide also describes installing and configuring the 9840 tape drive for the NonStop NS series server It is written for system operators Product Version N A Supported Release Version Updates RVUs This guide supports G06 11 and all subsequent G series RVUs and H06 03 and all subsequent H series RVUs until otherwise indicated by its replacement publication Part Number Published 429596 002 June 2005 Document History Part Number Product Version Published 429596 001 N A March 2001 429596 002 N A June 2005 9840 Tape Drive Operations Guide es A i eee E ree D e Wha s New in This Manual vii Manual Information vii New and Changed Information vii About This Manual ix Notation Conventions ix 1 9840 Tape Drive Overview 9840 Tape Drive Description 1 1 Fast Data Transfer Rate 1 1 High Capacity 1 1 Media Durability 1 1 Data Compression 1 1 Performance 1 2 9840 Tape Drive in Tape Libraries 1 2 9840 Tape Cartridge Description 1 2 Where to Find More Information 1 4 2 9840 Operator Panel Operator Panel Description 2 1 Operator Pa
30. APE command to assign a tape drive to a specific NonStop S series system The command syntax is START TAPE Stape name Wild card characters are supported Examples using START TAPE These examples show the START TAPE command e To start all tapes available on the system type gt START TAPE To start TAPEO gt START STAPEO START TAPE Considerations If the tape process does not start use the SCF RESET TAPE FORCED command prior to starting the tape drive 9840 Tape Drive Operations Guide 429596 002 3 6 Operating the 9840 Tape Drive Stopping a Tape Device using SCF Stopping a Tape Device using SCF Use the SCF STOP command to terminate access to a storage device in an orderly manner This means that the device isn t stopped until current activity ends When the STOP command finishes configured devices are left ina STOPPED state substate DOWN The devices remain in the system configuration database When the last path to a device is stopped an implicit refresh operation is also performed This is a general cleanup operation so that the device will not have any changed buffers or file control blocks outstanding STOP Command Syntax The syntax for the STOP command is STOP OUT file spec object spec FORCED SEL state OUT file spec Directs all SCF output generated for this command to the specified file FORCED Specifies that the command should be executed
31. B ede EEH Bech AS TEGAR E GE Eee EE RAV RCS ENHE Japan VCCI Compliance CORR PUM ERS RSS Laine VOC 1 ome Eie PAARL 7 ORS RERACERT SERRE HSS RIP LL SHV ET CORA CER EMMRRERT ah BRAS hhh ET This is a Class A product based on the standard or the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions 9840 Tape Drive Operations Guide 429596 002 Statements 2 Safety and Compliance Regulatory Compliance Statements European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equivalent international standards are in parenthesis EN55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN60950 IEC950 Product Safety Laser Compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with
32. BELTAPE ON START TAPE EXIT ZSERVER NAME SZSVR NOWAIT CPU primary cpu backup cpu 9840 Tape Drive Operations Guide 429596 002 3 11 Operating the 9840 Tape Drive Using the MEDIACOM Utility for Labeled Tape Operation To turn off labeled tape processing enter at a TACL prompt gt STOP ZSVR Stops the tape server process ZSVR gt SCF Starts SCF gt STOP TAPE S Stops all tape operation gt ALTER ZZSTO LABELTAPE OFF gt START TAPE For complete details about the ALTER SUBSYS command including command syntax see the SCF Reference Manual for the Storage Subsystem Using the MEDIACOM Utility for Labeled Tape Operation MEDIACOM is the utility for managing labeled tape operations MEDIACOM replaces TAPECOM and provides the operator interface to the Distribute Systems Management DSM Tape Catalog Use MEDIACOM commands to Label new tapes and catalog them Handle tape mount requests Manage the use of uncataloged tapes e Create scratch tapes Using BACKUP and RESTORE BACKUP and RESTORE are two of the most commonly used utilities for moving files between a NonStop system and cartridge tapes e Use BACKUP to copy disk files to magnetic tape on a regular basis Use RESTORE to replace files from tape if one or more disk files are lost or destroyed For more information on the BACKUP and RESTORE utilities refer to the Guardian Disk and Tape Utilities Reference Manual 98
33. Drive Operations Guide 429596 002 1 1 9840 Tape Drive Overview Performance The 9840 tape drive can store up to 60 gigabytes GB on a STK1R data cartridge Table 1 1 9840 Cartridge Capacities 9840 9840 Cartridge Type Uncompressed Compressed STK1R Data 20 GB 60 GB Cartridge Performance The 9840 tape drive stores and shares information reliably and quickly It offers the speed capacity and access demanded by today s storage intensive applications and active users Mainframe class reliability allows continuous and confident operation Utilize space more efficiently by attaching more drives to a new or existing library Unrestricted connectivity and adaptability support unlimited growth for open system to mainframe Ultra SCSI Fibre Channel and ESCON It fits seamlessly and cost effectively into current StorageTek automated storage solutions The 9840 subsystems have these characteristics Faster backup and restore operations Move or retrieve data with simultaneous read or write to each controller transport unit First access to data averages 8 seconds More data storage Each cartridge holds up to 20 GB uncompressed 60 GB with compression Easy migration to present and emerging technologies e Flexible Mix media within an automated library Attach additional drives to new or existing libraries 9840 Tape Drive in Tape Libraries The 9710 ACS Tape Library can house up to ten 9840 tapes drives The library h
34. ER COMPLETEMENT L ALIMENTATION DE CET EQUIPEMENT DIESES GERAT HAT MEHR ALS EIN NETZKABEL VOR DER WARTUNG BITTE ALLE NETZKABEL AUS DER STECKDOSE ZIEHEN Any surface or area of the equipment marked with these symbols indicates the presence of electric shock hazards The enclosed area contains no operator serviceable parts WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure DOUBLE POLE FUSING CAUTION DOUBLE POLE NEUTRAL FUSING ATTENTION DOUBLE POLE FUSIBLE SUR LE NEUTRE NOT FOR EXTERNAL USE CAUTION NOT FOR EXTERNAL USE ALL RECEPTACLES ARE FOR INTERNAL USE ONLY ATTENTION NE PAS UTILISER A LEXTERIEUR DE EQUIPEMENT IMPORTANT TOUS LES RECIPIENTS SONT DESTINES UNIQUEMENT A UN USAGE INTERNE VORSICHT ALLE STECKDOSEN DIENEN NUR DEM INTERNEN GEBRAUCH 9840 Tape Drive Operations Guide 429596 002 Statements 4 Safety and Compliance Waste Electrical and Electronic Equipment WEEE HIGH LEAKAGE CURRENT To reduce the risk of electric shock due to high leakage currents a reliable grounded earthed connection should be checked before servicing the power distribution unit PDU Observe the following limits when connecting the product to AC power distribution devices For PDUs that have attached AC power cords or are directly wired to the building power the total combined leakage current should not exceed 5 percent of the rated input current for the device HIGH LEAKA
35. G INFO DIAGNOSTICS VERSION INFO CONFIGURATION FSC Logs Accessible from the Main Menu the FSC Logs screen displays all fault symptom codes FSCs the number of occurrences and the date and time of the last occurrence The screen may be scrolled to display the last 20 events Figure 4 4 is an example of the FSC Logs screen Note The following statements apply to the event log screen Events listed in the log might be failures All events are recorded FSCs are generated for both library and drive errors 9840 Tape Drive Operations Guide 429596 002 4 5 L700 Tape Library Display Screens Figure 4 4 FSC Log Screen 3329 03 NONE N 03 01 2004 14 46 14 3304 09 NONE 03 01 2004 14 46 14 30BB 02 NONE 03 01 2004 14 44 01 30BA 02 NONE 03 01 2004 14 44 01 30B9 02 NONE 02 28 2004 09 22 23 30B8 02 NONE 02 28 2004 08 27 14 4487 02 NONE 02 27 2004 16 52 33 3329 03 NONE f A CAP Status Accessible from the Main Menu the CAP Status screen is an information only screen It displays either the VOLSER of a cartridge or a status message for each slot in a CAP magazine The CAP status screen appears in Figure 4 5 Note Scroll down to view the contents of both CAPs Figure 4 5 CAP Status Screen CAP CONTENTS MAGAZINE 1 CONTENTS 200042 5TOF43R EMPTY EMPTY EMPTY MAGAZINE 2 CONTENTS EMPTY EMPTY EMPTY EMPTY EMPTY 9840 Tape Drive Operations Guide 429596
36. GE CURRENT EARTH CONNECTION ESSENTIAL BEFORE CONNECTING SUPPLY HOHER ABLEITSTROM VOR INBETRIEBNAHME UNBEDINGT ERDUNGSVERBINDUNG HERSTELLEN COURANT DE FUITE E LEVE RACCORDEMENT A LA TERRE INDISPENSABLE AVANT LE RACCORDEMENT AU RESEAU FUSE REPLACEMENT CAUTION For continued protection against risk of fire replace only with same fuse type TCF15 Rated 600V 15A Disconnect power before changing fuses Waste Electrical and Electronic Equipment WEEE Information about the Waste Electrical and Electronic Equipment WEEE directive can be accessed from the left navigation area of the NTL home page select NonStop Computing gt Waste Electrical and Electronic Equipment WEEE Important Safety Information Safety information can be accessed from the left navigation area of the NTL home page select NonStop Computing gt Important Safety Information A document window containing a binder of safety information in several languages appears In the document window click a document title to open the safety information in another language Local HP support can also help direct you to your safety information 9840 Tape Drive Operations Guide 429596 002 Statements 5 Safety and Compliance Important Safety Information 9840 Tape Drive Operations Guide 429596 002 Statements 6 Index A A Corporate ID message 2 11 Activity LED 2 5 alternates A 3 ASIA DIAG message 2 7 B Backing up disk files
37. Main Menu the Version Info Menu is an information only screen see the example in Figure 4 9 It displays the version level of the library s functional code the date and time the code was completed and the serial number of the logic card also referred to as the MPC card Figure 4 9 Version Information Menu s VERSION INFO MENU CODE VERSION 1 50 00 CODE BUILT ON OCT 22 1999 16 38 19 j HARDWARE VERSION MPC 00000098 9840 Tape Drive Operations Guide 429596 002 4 9 L700 Tape Library Display Screens Configuration Menu Accessible from the Main Menu Figure 4 10 routes the user to the configuration menus library drive and network and to the panel display controls Figure 4 10 Configuration Menu MAIN CONFIGURATION MENU LIBRARY CONFIG DRIVE CONFIG NETWORK CONFIG DISPLAY INFO Library Configuration Accessible from the Main Configuration menu the Library Config menu displays library capacity information and lets you modify library s configuration Figure 4 11 shows an example library configuration screen The screen lets you SCSI ID Fast Load Date Time Library s SCSI identification number Fast Load feature on or off Current date Current time The screen lets you set the SCSI Type Auto Clean CAPs User Cells Drive Column Expansion Frame What type of SCSI bus connects the library to the network differential or single ended Whether Auto Clean
38. ORMATION Press the SELECT button The panel displays the Cleaning Info menu 9840 Tape Drive Operations Guide 429596 002 4 17 L700 Tape Library Entering Cartridges Through the CAP 4 Press the arrow buttons until the cursor highlights EXPORT CLEANING CARTRIDGE 5 Press the SELECT button The export screen appears which lists all installed cleaning cartridges by domain or cartridge type VOLSER and usage count Note If the usage count for a cleaning cartridge has exceeded its warning count the export screen will display EXPIRED The user must remove this cartridge from the library 6 Press the MENU button to exit out of the export screen Entering Cartridges Through the CAP To unlock the CAP open it and place cartridges into it 1 Enter the console command to unlock the CAP 2 Press the CAP A or CAP B button on the operator panel to open the CAP The indicator will light A Caution The cartridges must be entered properly or the robot or tape drive might be damaged or the tape library could stop operating Use only 9840 cartridges for 9840 drives 3 Load the cartridges into the magazine This can be done in one of two ways Pull out and down on the magazine handle or remove the magazine by lifting it out See Figure 6 1 9840 Tape Drive Operations Guide 429596 002 4 18 L700 Tape Library Ejecting Cartridges Through the CAP Figure 4 16 Removing the CAP Magazine Note The snap on retention
39. PE STAPE1 SENDTO STORAGE LOCATION 110 2 3 SAC 1 PORTNAME 100000E00C00F000 LUN 1 Note The LUN in SCF should be 1 for the tape drive that is on bus 0 The LUN in SCF should be 3 for the tape drive that is on bus 1 Note PORTNAME in SCF corresponds to the WWP name of the router This name is located on the back of the device Figure C 8 Rear View of the Fibre Channel to SCSI Router WWNN 100000E00200F000 lt __ WWN Name WWPN 100000E00C00F000 lt _ WWP Name ENET MAC ID 00 E0 02 00 00 XY4 Ethernet MAC ID Physical Address 9840 Tape Drive Operations Guide 429596 002 C 8 Installing and Configuring the Tape Drive for the Configuration NonStop NS Series Server Note WWN stands for World Wide Name Note WWP stands for World Wide Port 2 To start the tape drive on the server issue this command in SCF SCF gt START TAPE Stape Example SCF gt START TAPE STAPEL1 For complete details about the ADD and START commands including command syntax see the SCF Reference Manual for the Storage Subsystem 9840 Tape Drive Operations Guide 429596 002 C 9 Installing and Configuring the Tape Drive for the Configuration NonStop NS Series Server 9840 Tape Drive Operations Guide 429596 002 C 10 Safety and Compliance This sections contains three types of required safety and compliance statements e Regulatory compliance e
40. Sub Menu In Configuration Main Menu Selections SCSI 16 Bit wide bus SCSI 8 Bit narrow bus Defaults to last saved selection Selects 8 or 16 bit channel width for drive to match drive with host configuration 1 If applicable press Menu to access 2 Press Select to toggle the selections 3 Press Menu to exit to the next sub menu Tape Bar Tape Usage Bar Chart in Configuration Main Menu Selections Tape Bar Y The tape usage bar chart is wanted to be displayed Tape Bar N The tape usage bar chart is not wanted to be displayed Selects or deselects bar charts that show how much tape is written and how much tape has been read See a detailed description under Tape Bar Chart Explanation 1 If applicable press Menu to access 2 Press Select until the desired option displays 3 Press Menu to exit to the next sub menu 9840 Tape Drive Operations Guide 429596 002 B 11 9840 Menu System SCSI Configuration Menu Language Selection in Configuration Main Menu Selections Language What language does the user want to select Selects one of several operator display languages English Espanioles Francais Italiano or Deutcher 1 If applicable press Menu to access 2 Press Select until the desired option displays 3 Press Menu to exit to the next sub menu Emulation Mode Sub Menu In Configuration Main Menu Selections Emul XXX Emulation Mode XXX Defaults to last save
41. achine A forced diagnostic dump is usually done in response to an Engineering request to identify drive status at any time during drive operation Forcing a diagnostic dump resets the drive and writes the dump to the EEPROM The EEPROM can accumulate approximately 12 dumps depending on compression Dumps remain in the EEPROM until it is full If EEPROM lacks sufficient space for an additional dump all previous dumps are erased and only the newest dump remains in the EEPROM Note New dumps are appended to earlier dumps already on the tape To force an immediate diagnostic dump from the operator panel to the EEPROM 1 Press the Menu and Unload switches for one second to dump present drive status from memory to EEPROM Dump data collection begins when CHK FFFF is displayed and the Power indicator begins to flash 2 Observe the Service indicator When the dump data collection is complete the Service indicator flashes 3 The drive automatically performs an IPL and returns to online The display alternates between the corporate ID and FFFF DmpYY until any normal drive activity is started Writing the Diagnostic Dump Tape to File The dump data on a dump tape can be accessed and read as data To do so write protect the dump tape and load it into a drive The drive recognizes the dump tape but because it is write protected does not go into automatic diagnostic dump operation Instead it waits for a read command from the ho
42. ain Menu displays Press the arrow buttons until the cursor highlights DIAGNOSTICS Press the SELECT button The panel displays Main Diagnostics Menu Press the arrow buttons until the cursor underscores DRIVE DIAGNOSTICS Press the SELECT button The screen displays a list of all installed drives Use the arrow buttons to highlight the desired drive Press the SELECT button The Diags for Drive Menu appears Press the arrow buttons until the cursor highlights the desired test For a description of the available tests see Table 6 3 Press the SELECT button If MOUNT DISMOUNT LOOP was selected an editing screen will appear a Use the arrow buttons to enter the desired value The up arrow button increases the value The down arrow button decreases the value b Press the SELECT button The user will be prompted to confirm that the library is wanted in Maintenance Mode offline before beginning the test ARE YOU SURE Confirm this by pressing the SELECT button The MENU button may be pressed to abort Wait until the test is complete the screen displays TEST COMPLETE 9840 Tape Drive Operations Guide 429596 002 4 22 L700 Tape Library Running Diagnostic Tests Running a Get Put Loop During a Get Put loop the hand loads and unloads a cartridge from a storage cell This tests the functionality of the hand assembly To run a Get Put loop 1 Place the library and tape drives offline Press the MENU button until the Mai
43. ame ldev Specifies the name or logical device number of the tape device An Example using STOP TAPE This is an example of the STOP TAPE command To stop access to all tape drives starting with TAPE type gt STOP TAPE STAPE Cleaning the Tape Path You must clean the 9840 tape path with a cleaning cartridge when the amber Clean indicator light comes on This indicator lights when certain tape errors are detected or a certain length of tape passed through the tape path A Caution Do not use the cleaning cartridge unless the Clean indicator comes on Cleaning more frequently might cause excessive head wear 9840 Tape Drive Operations Guide 429596 002 3 8 Operating the 9840 Tape Drive To Dry Clean the Tape Path To Dry Clean the Tape Path A Caution Do not wet clean the 9840 tape path Cleaning with chemicals or with tools other than the cleaning cartridge is not allowed Note This procedure does not require you to take the tape drive offline 1 If applicable unload the drive 2 Insert a cleaning cartridge into the drive Note If the cleaning cartridge ejects immediately without performing a clean operation and the drive displays Exp_CLcart it means that the cleaning tape is used up Obtain a new cleaning cartridge 3 Observe the indications The green Activity indicator flashes to indicate cleaning is taking place e The cartridge ejects and the Clean indicator turns of
44. ay press Menu again to exit to the next sub menu OO SNN Oe lt a If it is not okay press Select to repeat the process Save Configuration Sub Menu In Configuration Main Menu Selections Save CFG Save Configuration Displays Save Fails This Sub Menu displays only if drive is offline AND the drive configuration was changed 1 If applicable press Menu to access To save and go to the configuration exit menu press Select Saving CFG displays for 2 seconds apogee Save Fails displays for RAM problems see Table A 2 in Appendix A for instructions 5 To not save and go to the configuration exit menu press Menu Exit Configuration Sub Menu In Configuration Main Menu Selections Exit CFG Exit Configuration This submenu gives the user the opportunity to repeat the configuration 1 If applicable press Menu to access 2 To repeat edit or review the configuration press Menu goes to Compress Mode which is the first configuration Sub Menu 3 To exit the menu system a Press Select b Press Menu repeatedly until Exit Menu shows Main Exit Main Menu Selections Exit Menu This menu gives the user the opportunity to return the drive online and stay in or exit the menu system 1 If applicable press Menu to access 9840 Tape Drive Operations Guide 429596 002 B 13 9840 Menu System Drive Operations Menu 2 Toreturn to the Online Offline Main Menu to r
45. ber when the CAP is open for you to enter or remove cartridges CAP A open button rotates CAP A for you to access the magazines CAP B open button rotates CAP B for you to access the magazines MENU button initially places you into the Main Menu screen subsequently it returns you to a previously selected screen RESET button starts an IPL Arrow down button moves the cursor down the display screen it also decrements a value underscored on the screen SELECT button selects an item on a menu it also saves the currently underscored value and moves the cursor to the next field Arrow up button moves the cursor up the display screen it also increments a value underscored on the screen Graphic display screen shows current information and errors and allows input from menus 9840 Tape Drive Operations Guide 429596 002 4 2 L700 Tape Library Indicators Use this panel to Monitor current information about the CAPs configuration drives doors drive cleaning hardware and software versions and library status Help resolve library problems If an error occurs the display shows a fault symptom code FSC which can be given to a systems delivery engineer SDE or to the local service representative to help resolve problems Write down the FSC as soon as it is displayed Set library network and drive configurations Manipulate CAPs Replace the drive cleaning cartridges and set the cleaning cartridge usage Run library and dr
46. bypass the drive menus Code Update Sub Menu In Drive Main Menu Selections IPL From Tp Initial Program Load Drive from New Firmware Tape Displays CodUpFailsx Code Update Fail Number x This selection updates the firmware in the drive from the firmware tape inserted in drive 1 Press Menu to bypass If not bypassing 2 Press Select to activate if a tape is present in the drive it will be ejected 3 When Ld IPL TP displays insert write protected firmware tape with desired code When done the drive automatically ejects tape IPL s and comes online 9840 Tape Drive Operations Guide 429596 002 B 15 9840 Menu System Drive Operations Menu Dump Tape Sub Menu In Drive Main Menu Selections MakeDumpTp Make Dump Tape Displays DmpCrFailx Dump Create Fail Number x This selection copies the firmware from the drive to tape This tape may be used to update other drives using the Code Update Sub Menu 1 If applicable press Menu once to access or twice to bypass If not bypassing Press Select to activate if a tape is present in the drive it will be ejected 2 When Ld Dump Tp display insert write enabled tape old data on tape will be erased 3 When tape ejects insert another or press Menu to exit to next sub menu Create Code Update Sub Menu In Drive Main Menu Selections MakeCodeTp Make Code Tape Displays CodCrFailx Code Create Fail Number x This selecti
47. d cartridges have been removed Press the CAP button to close the CAP Refer to the console and software documentation for further instructions Manually Cleaning a Drive If the Auto Clean function on the library is not enabled then the library status screen on the operator panel will display Clean Needed whenever a specific drive needs cleaning To clean this drive 1 ON OO R oO N a o ai Co oOo N gt O 14 15 16 Enter the console command to open the CAP This will unlock the CAP Press the CAP button on the operator panel to open the CAP Insert the required cleaning cartridge into the CAP Press the CAP button to close the CAP Press the MENU button until the Main Menu displays Press the arrow button until the cursor highlights DIAGNOSTICS Press the SELECT button The panel displays Main Diagnostics Menu Press the arrow buttons until the cursor highlights DRIVE DIAGNOSTICS Press the SELECT button The screen displays a list of all installed drives Use the arrow buttons to highlight the desired drive Press the SELECT button The Diagnostics for Drive Menu appears Press the arrow buttons until the cursor highlights CLEAN DRIVE Press the SELECT button A message will appear stating that the drive will be cleaned at the next opportunity When the cleaning is complete the robot will return the cleaning cartridge to the CAP To clean another drive of the same type press the MENU b
48. d selection Default is always Emul STD unless informed otherwise Do not use a selection other than STD unless instructed to do so by STK Engineering A Caution There is also an Emul STD s selection Do not use this selection unless instructed to do so by STK Engineering 1 If applicable press Menu to access 2 Press Select until the desired option displays 3 Press Menu to exit to the next sub menu Library Address Sub Menu In Configuration Main Menu Selections Lib Adr Yz Library Address with Nibble Y flashing Lib Adr yZ Library Address with Nibble Z flashing Defaults to last saved selection For 9710 and 9740 libraries the addresses of all drives are 00 In each 9310 library cabinet looking at the back of the drives the address sequence is e Left column from top 0 through 9 Right column from top A through 13 A Caution After saving the configuration change always IPL the drive if its library address has also been changed 1 If applicable press Menu once to access or twice if wishing to bypass If not bypassing 2 Press Select for Y nibble Y will flash 3 Press Select to increment Y nibble to the desired value 9840 Tape Drive Operations Guide 429596 002 B 12 9840 Menu System SCSI Configuration Menu Press Menu to advance to Z nibble Z will flash Press Select to increment Z nibble to the desired value Press Menu to observe the whole address If ok
49. dump press the IPL switch This IPLs the tape drive without copying the dump data to the EEPROM e lf the IPL fails as indicated by any error message contact your service provider to replace the tape drive e lf the IPL is successful continue with normal operations Identifying Unrecoverable Tapes A Caution Do not degauss 9840 tapes Servo tracks are written on the tape at the factory When these tracks are mistakenly erased as by degaussing you must discard the tape cartridge An unrecoverable defective tape including a degaussed tape fails in all operations or most operations A failing tape on one drive should be tested on another drive If the tape fails on both drives the tape is most likely bad To confirm this conclusion 1 Take another tape and test it on the original drive on the same operation that previously failed If the operation does not fail with the new tape conclude that the previous tape is probably defective 2 Use the Reclaim Menu to reformat the original tape Refer to Appendix B 9840 Menu System If the Reclaim Menu rejects the tape the tape is unrecoverable and must be discarded 9840 Tape Drive Operations Guide 429596 002 A 3 9840 Troubleshooting and Recovery Forcing a Diagnostic Dump Reset Drive Forcing a Diagnostic Dump Reset Drive This is a RESET operation It works the same as an initial program load IPL but also forces a diagnostic dump of the present state of the m
50. e Cartridges For BACKUP or RESTORE operations requiring multiple tape cartridges the system issues a mount request that the robot receives via the server and the new tape cartridge is loaded For examples see the following subsections Backing Up Disk Files to Tape The following example copies all files from the DISK1 USER2 subvolume to the tape on the tape drive name TAPE1 The NOPROMPT option instructs the host system not to prompt you before writing to each tape This option is useful when the backup requires more than one tape cartridge and the process utilizes a labeled tape environment gt BACKUP TAPE1 DISK1 USER2 NOPROMPT Using Labeled Tapes with Backup and Restore If labeled tapes are being used tape DEFINE with BACKUP and RESTORE commands must be used A tape DEFINE specifies information about a tape file such as the label type tape density and expiration date of the data on the tape The following example specifies a CLASS TAPECATALOG DEFINE named BACK The BACKUP command copies all the files on the DATA volume to tape gt ADD DEFINE BACK CLASS TAPECATALOG LABELS BACKUP amp gt USE OUT CATALOG OFF gt BACKUP BACK SDATA LISTALL NOPROMPT The LISTALL option lists the names of all files backed up The NOPROMPT option instructs BACKUP not to prompt you before beginning to write on each tape but to begin when it detects the tape drive is ready For more i
51. e host 2 Press the Unload switch 3 If the tape fails to eject see Removing a Stuck Tape Cartridge on page A 6 If this switch is pressed during a write operation the drive attempts to write the remaining data before it unloads A display of UnWr XXXX Unwritten Data means that the attempt failed and some data remains unwritten to tape Pressing the Unload switch again causes loss of this data For the host to save the unwritten data issue the following SCSI command before pressing Unload again e Recover Buffer Data Reclaiming Reformat a Tape Cartridge When a tape cartridge is corrupted or formatted for special uses such as dump or firmware it can be reformatted as a data tape and returned to normal usage This procedure is referred to as reclaiming a tape for normal use 1 D Ur ae N Take the tape drive offline Press Menu until the Drive Mode Main Menu is reached Drv Menu displays Press Select to enter the Drive Menu Press Menu until MakeDataTp appears Press Select to initiate any tape cartridge present in the drive is ejected When the Ld Data Tp displays place a write enabled tape in the drive The operation starts automatically and erases and reformats any tape If DatCrFailx is displayed where x 1 see Table A 2 in Appendix A for instructions on how to handle this error condition When done exit Drive Mode and remove the tape from the drive Put the drive onli
52. e operator tasks and utilities for managing tape operations For more information about Read Enabling labeled tape SCF Reference Manual for the Storage processing Subsystem Managing labeled tape processing Guardian User s Guide MEDIACOM and DSM Tape Catalog Operator Interface tape label formats MEDIACOM Manual BACKUP utility RESTORE utility or Guardian Disk and Tape Utilities Reference TAPECOM utility Manual FUP utility File Utility Program FUP Reference Manual 9840 Tape Drive Operations Guide 429596 002 3 15 Operating the 9840 Tape Drive Where to Find More Information 9840 Tape Drive Operations Guide 429596 002 3 16 4 1700 Tape Library This section contains Operator Panel 4 2 Library Power Switch 4 13 Tape Drive Power Switches 4 14 Operating in the Automated Mode 4 15 Powering Off the Library 4 24 Operation in Manual Mode 4 24 9840 Tape Drive Operations Guide 429596 002 4 1 L700 Tape Library Operator Panel Operator Panel The operator panel recessed into the library s rack door contains buttons indicators and a graphic display Figure 4 1 shows the panel Figure 4 1 Operator Panel Display Control and Indicators Operator Panel Components C65083 On RWns 10 11 Service Required indicator is steadily red when human intervention is required Library Active indicator flashes green when the library is operational Open indicator is steadily am
53. e status messages CAP Magazine Status To check the status of a CAP magazine and its contents 1 2 3 4 Press the MENU button to display the Main Menu If necessary press an arrow button until the cursor lines up with CAP STATUS Press the SELECT button A blank screen will appear Press the SELECT button again The CAP Contents Menu will appear The screen lists the VOLSER of each cartridge in an installed magazine or it lists a status message See Table 6 2 for the status messages that will appear on this list Note Each CAP has four magazines numbered one through four from the top location to the bottom Table 4 2 CAP Status Messages Status Message Explanation EMPTY This magazine slot does not contain a cartridge This magazine slot contains a cartridge but the library has not yet performed the necessary audit to identify the UNKNOWN cartridge This magazine slot contains a cartridge but the camera UNREADABLE could not read the cartridge s VOLSER label Cleaning Cartridge Usage Count This procedure assumes that you have loaded cleaning cartridges into the reserved cells and has subsequently reset the library Taking these steps enables the Auto Clean function To check the number of times the cleaning cartridges have been used since they were installed in the library 1 2 3 Press the MENU button to return to the Main Menu Press the arrow buttons until the cursor underscores CLEANING INF
54. eturn drive to online and exit a Press Menu b Return to the Online Offline Menu at the beginning of this table 3 To exit the menu system without returning the drive to online press Select Drive Operations Menu Figure B 6 Drive Operations Menu BEGIN IPL FROM TAPE MENU INSERT TAPE WHEN LD IPL TP IS DISPLAYED MAKE DUMP TAPE MENU INSERT TAPE WHEN LD DUMP TP IS DISPLAYED Gren a OFFLINE ONLY MAKE CODE TAPE MENU INSERT TAPE WHEN LD CODE TP IS DISPLAYED aon MAKE DATA TAPE MENU ves Gelect INSERT TAPE WHEN LD aaa DATA TP IS DISPLAYED Ea VENDOR NO YES 9840 Tape Drive Operations Guide 429596 002 B 14 9840 Menu System Drive Operations Menu Online Offline Main Menu Selections Online Offline Defaults to Online OffLn Pend OnLn Pend may display while waiting for system response or diagnostics completion 1 If applicable press Menu to access 2 Togo online and exit operations a Press Select to toggle to Online b Press Menu repeatedly until Exit Menu shows c Press Select to exit 3 To change configuration or to do special operations a Press Select to toggle to Offline Press Menu several times to reach the Drive Main Menu Drive Main Menu Selections Drv Menu Drive Menu This is the entry point to the drive Sub Menus 1 If applicable press Menu to access 2 Press Select to enter the drive Sub Menus OR press Menu to
55. f when cleaning is complete e A displayed CHK XXXX message means a cleaning cartridge failure where XXXX is a Fault Symptom Code try a different cleaning cartridge 4 Remove the cleaning cartridge when the drive ejects the cartridge Performing Tape Cartridge Operations Write Protecting a Tape Cartridge A Caution Do not degauss 9840 tapes Servo tracks are written on the tape at the factory When these tracks are mistakenly erased the tape cartridge must be discarded 1 Hold the tape cartridge with the customer label side up and rear volser label toward you 2 Locate the write protect switch on the right side of the tape cartridge 3 Move the switch to the front of the tape cartridge away from you to write protect position Loading a Tape Cartridge 1 Insert the tape cartridge in the drive see Figure 5 1 2 Wait for a displayed message e A Ready F File Protect message means that tape is loaded and is write protected 9840 Tape Drive Operations Guide 429596 002 3 9 Operating the 9840 Tape Drive Unloading a Tape Cartridge e A Ready U File Unprotected message mans that tape is loaded and not write protected e A Load XXXX message means that the tape load has failed where the XXXX is a Fault Symptom Code see Table A 2 in Appendix A for instructions on how to handle this condition Unloading a Tape Cartridge 1 Ensure the tape drive is not selected from th
56. he other end into an AC power outlet Note The router does not have protection against lightning surges Customers located in high risk areas should use external surge protection rated for use in their location and be able to handle the power demand of the router Figure C 3 Front View of the Fibre Channel to SCSI Router P AC Power Switch Small Form Facto Receptacle Pluggable SFP 9840 Tape Drive Operations Guide 429596 002 Cc 4 Installing and Configuring the Tape Drive for the Installation NonStop NS Series Server 5 Connect the larger end of the SCSI cable to SCSI port 1 on the rear panel of the 9840 tape drive See Figure C 6 on page C 6 for the location Figure C 5 Front View of the Tape Drive _ ee ee ee Note Tape drives are preconfigured to SCSI ID 5 9840 Tape Drive Operations Guide 429596 002 C 5 Installing and Configuring the Tape Drive for the Installation NonStop NS Series Server Figure C 6 Rear View of the Tape Drive 6 Tighten the screws by hand to secure the cable to the unit Do not use a screwdriver 7 Connect the supplied differential terminator to SCSI port 2 See Figure C 6 for the location 8 Tighten the screws by hand to secure the terminator to the tape drive Do not use a screwdriver 9 Attach the power cord to the tape drive s AC power receptacle see Figure C 6 for location and then plug the other end into an AC power outlet Note T
57. he tape drive does not have protection against lightning surges Customers in high risk areas should use external surge protection rated for use in their location and be able to handle the power demand of the tape drive 9840 Tape Drive Operations Guide 429596 002 C 6 Installing and Configuring the Tape Drive for the Installation NonStop NS Series Server 10 Connect the other end of the fiber cable to the Fibre Channel ServerNet adapter FCSA on the NonStop NS series server See Figure C 7 for the location of the FCSA Figure C 7 View of Two FCSAs at the Rear of the Server 9840 Tape Drive Operations Guide 429596 002 C 7 Installing and Configuring the Tape Drive for the Configuration NonStop NS Series Server The fiber cable is a multimode short wave fiber optic cable This cable is normally an orange color Table C 2 Fiber Cables Connector Fiber Cable Fiber Cable Distance LC LC 50 125 um 2 300 meters 6 56 984 25 feet LC LC 62 5 125 um 3 150 meters 9 84 492 13 feet 11 Power on the 9840 tape drive See Figure C 6 for the power switch location Then wait for it to perform its power on self test POST 12 Power on the router and then wait for it to perform its power on self test POST Configuration 1 In SCF issue this command SCF gt ADD TAPE Stape SENDTO STORAGE LOCATION group module slot SAC sac id PORTNAME 64 bit portname LUN lun id Example SCF gt ADD TA
58. he tape drive power supply does not have a power switch plug the power supply cable into the library power strip lf the tape drive or drive power supply has a power switch ensure that the power cord is attached and turn on the power switch 2 Wait until the tape drive finishes the IPL Note the following The messages CC DIAGS and ASIA DIAGS indicate the IPL diagnostics are active These messages are informational and require no action The tape drive powers on automatically to Online if drive is operable and no configuration error occurred The tape drive powers on to Offline if a configuration error occurred The message FIX_CfgErr is displayed Refer to Fix_CfgErr Error on page A 2 Note If any error is displayed refer to Appendix A 9840 Troubleshooting and Recovery for a description of corrective action Performing an IPL on the Tape Drive From the Host Use the SCSI Write Buffer command to accomplish this task 9840 Tape Drive Operations Guide 429596 002 3 1 Operating the 9840 Tape Drive Checking the Status of Tape Devices Checking the Status of Tape Devices You can use the TSM Service Application or the Subsystem Control Facility SCF to check the status of tape drives Using the TSM Service Application For more information refer to the TSM Service Application online help Using the SCF STATUS Command Use the SCF STATUS command to display current status informat
59. indicate the date the FSC occurred The fields from left to right are month day and year 14 46 14 These digits indicate the time the FSC occurred The fields from left to right are hour minutes and seconds Running Diagnostic Tests Diagnostic tests included in the library s firmware let you manage certain aspects of the library s operation The library may be placed in the demonstration mode through the Diagnostics screen 9840 Tape Drive Operations Guide 429596 002 4 21 L700 Tape Library Running Diagnostic Tests Table 4 3 CTL700 Library Drive Diagnostic Tests Test Description Clean Drive This function is not a test It moves a specified cleaning cartridge from the CAP to a tape drive and initiates drive cleaning When cleaning is complete it returns the cleaning cartridge to the CAP This routine does not require the library to be offline Mount This test mounts a diagnostic tape to the selected drive Dismount This test dismounts a diagnostic tape from the selected drive Mount This test mounts and dismounts a diagnostic tape from the selected Dismount drive A Caution Only trained personnel should perform diagnostic tests Before performing the diagnostic tests check that the library and drives are offline Running Drive Diagnostic Tests To run a diagnostic test on a drive 1 eo ee coh E 2 N O 11 12 Place the library and drives offline Press the MENU button until the M
60. ion about an object The syntax for the STATUS command is STATUS OUT file spec object spec DETAIL SEL state OUT file spec Directs all SCF output generated for this command to the specified file DETAIL Specifies that all status information should be displayed If DETAIL is omitted a single line of data is returned for each object name SEL state Specifies that information should be displayed only for objects that are in the specified state Object spec Specifies one of the following combinations of object type and object name Object Type Object Name SCSI device name SCSI device name path SUBSYS sto mgr TAPE tape name Wild card characters are supported 9840 Tape Drive Operations Guide 429596 002 3 2 Operating the 9840 Tape Drive Using the SCF STATUS Command STATUS SCSI Command This subsection describes the STATUS SCSI command for Open SCSI devices The command syntax is STATUS SCSI device name P B device name specifies the name of the Open SCSI I O process P B specifies whether the path is the primary P or the backup B DETAIL Returns all status information Examples using STATUS SCSI These are examples of the STATUS SCSI command e To display the status of all Open SCSI devices on the system type gt STATUS SCSI e To display the summary status of the Open SCSI device DEVOO type gt STATUS SDEVOO e To d
61. ions Guide 429596 002 2 10 9840 Operator Panel Table 2 4 Operator Panel Messages Display Start Init A Corporate ID Trapped UnWr FSC Write Prot Writing Probable Cause Initialization started Displayed at successful IPL completion when the tape drive is operational Boot is trapped in a closed loop Unload switch was pressed while a write was taking place Tape drive attempted to write to a write protected tape The tape drive is in write mode Operator Panel Display Recommended Action No action is necessary This ID might be of StorageTek or another corporate distributor No action is necessary Go to Handling a UnWr xxxx Indication in Appendix A Change switch on tape cartridge to write enabled No action is necessary 9840 Tape Drive Operations Guide 429596 002 2 11 9840 Operator Panel Operator Panel Display 9840 Tape Drive Operations Guide 429596 002 2 12 3 Operating the 9840 Tape Drive This section contains Powering On and Performing an IPL on a Tape Drive 3 1 Performing an IPL on the Tape Drive From the Host 3 1 Checking the Status of Tape Devices 3 2 Starting or Stopping a Tape Drive 3 4 Cleaning the Tape Path 3 8 Performing Tape Cartridge Operations 3 9 Using Labeled Tapes 3 11 Using BACKUP and RESTORE 3 12 Where to Find More Information 3 15 Powering On and Performing an IPL on a Tape Drive 1 Power on the tape drive ft
62. is bad This problem can now be disregarded Go to Step 5 d Ifthe problem is repeated and the configuration remains correct there may be a problem with an unused bit in the EEPROM or the checksum circuit Note When the configuration in the RAM is correct the tape drive can usually operate normally while it remains powered on even it the EEPROM or checksum circuit in the ASIA are damaged 4 Ifthe client and tape drive configurations do not match there are two possibilities a Adamaged used are of the RAM b A damaged used area of the EEPROM Reconfigure the tape drive and save the new configuration 1 Ifa used area of the RAM is bad the save operation will fail causing a Save Fails error In that case the Fix_CfgErr was caused by a bad RAM Contact your service provider to replace the tape drive 2 If the save operation succeeds the EEPROM is probably bad The new configuration is properly saved only to the RAM The EEPROM may have corrupt data Note When the configuration in the RAM is correct the tape drive can usually operate normally while it remains powered on even if the EEPROM is damaged 5 If applicable place the tape drive back online 6 If the configuration problem repeats on the next IPL it means that the EEPROM is damaged Contact your service provider to replace the tape drive UnWr xxxx Indication Cause UnWr xxxx means unwritten data This display occurs if the Unload sw
63. isplay the detailed status of the Open SCSI device DEVOO type gt STATUS DEV00 DETAIL e To display the summary status of the backup path of the Open SCSI device SDO00 type gt STATUS SSDOO B STATUS SUBSYS Command This subsection describes the STATUS SUBSYS command The command syntax Is STATUS SUBSYS ZZSTO An Example Using STATUS SUBSYS To display the summary status of storage subsystem manager type gt STATUS SUSBSYS ZZSTO 9840 Tape Drive Operations Guide 429596 002 3 3 Operating the 9840 Tape Drive Starting or Stopping a Tape Drive STATUS TAPE Command This subsection describes the STATUS TAPE command The command syntax is STATUS TAPE Stape name Examples using STATUS TAPE These are examples show the STATUS TAPE command To display the summary status of all tape drives starting with TAPE gt STATUS TAPE STAPE To display the detailed status of the tape TAPEO gt STATUS STAPEO DETAIL Starting or Stopping a Tape Drive Taking a Tape Drive Online or Offline 1 If taking the tape drive offline from the host change the drive to offline for all host paths to the drive Press the Menu switch The display shows the current state of the drive as either Online or Offline To change the current state press the Select switch once Observe the display a Offl Pend means offline is pending wait for the system response
64. itch was pressed during a write operation It indicates that the tape drive attempted to write the remaining data before it unloaded but the attempt failed 9840 Tape Drive Operations Guide 429596 002 A 2 9840 Troubleshooting and Recovery DumpAgain Message Cause Some data remains unwritten to tape Cause Loss of this data occurs if you press the Unload switch again Before pressing Unload again you must issue the following command sequence In the SCSI environment Recover Buffer Data This allows the NonStop system to save the unwritten data DumpAgain Message Cause The DumpAgain message alternates with a CHK xxxx fault symptom code indication while the Service light flashes This occurs when the identical CHK xxxx fault symptom code is detected within one minute Cause The tape drive becomes non operational and requires manual intervention Cause With this condition you may choose to take a dump but there is no requirement to do so If you have reason to take the dump press any control except the IPL switch This saves the dump data to the EEPROM While the dump is being saved to the EEPROM the Service light goes out and the display alternates between SavingDmp and the CHK xxxx display After saving the tape drive automatically IPL s Refer to Writing the Diagnostic Dump Tape to File on page A 4 to copy the dump data from EEPROM to tape or a file If you do not want to take the
65. ive tests Reset start an initial program load IPL on the library For specific task instructions refer to Chapter 5 Configuring and Testing the CTL700 Tape Library and Chapter 6 Operating the CTL700 Tape Library Indicators Three indicators on the operator panel provide basic status information Library Active Service Required and Open Refer to Figure 4 1 for details about these indicators Buttons Six buttons appear on the operator panel CAP RESET MENU SELECT and the up and down arrows The CAP and RESET let the user directly manipulate the library the remaining four buttons let the user manipulate the menus and underscored values on the graphic display Refer to Figure 4 1 for the location and description of each button Note The up arrow down arrow and SELECT buttons manipulate only values that are under operator control As the user scrolls down a list of selections the cursor underscores these values Values that are not underscored cannot be manipulated Display Screens Screens on the graphic display show current information and allow input Information accessible on the screens includes drive status CAP status library capacity and features hardware and software versions SCSI type cleaning cartridge and Auto Clean status and error and FSC information Except for the CAP status and error and FSC information these values are set through an automatic configuration process that occur
66. ly unloaded and stored in a storage cell or removed from the library 2 3 Close and lock the tape library doors The robot will perform an audit of the cells Place the tape library online by entering the command at the server operator console Give the client command to upload audit data to the client Refer to your specific software publications for instructions on replacing the cartridges removed and on inserting cartridges into the storage cells 9840 Tape Drive Operations Guide 429596 002 4 30 9840 Troubleshooting and Recovery This section contains Handling Errors or Indications A 1 Identifying Unrecoverable Tapes A 3 Forcing a Diagnostic Dump Reset Drive A 4 Removing a Stuck Tape Cartridge A 5 Operating a Drive Manually in a Tape Library A 6 Performing a Tape Boot or Tape Load A 6 Performing Processor Memory Dumps to Tape A 6 Handling Errors or Indications Save Fails Error Cause A Save Fails error occurs when saving a new configuration It indicates that the RAM has failed the save operation Cause The tape drive cannot work properly with defective information in RAM Cause Contact your service provider to replace the tape drive Fix_CfgErr Error Cause A Fix_CfgErr error occurs following power on or IPL the tape drive configuration data was sent from the EEPROM to the RAM and the RAM data failed the ASIA Application Specific Interface Adapter checksum te
67. must be halted Tape dumps can only be performed if the entire system is down e A tape drive must be connected to a PMF CRU in group 01 Tape drives connected through a ServerNet DA or to any other PMF CRUs or IOMF CRUs cannot be used for tape dumps 9840 Tape Drive Operations Guide 429596 002 A 6 B 9840 Menu System This section contains Using the Menu System Explanation of the Menu Trees Tape Bar Chart Explanation Examples of Menu Operations Using the Menu System Menu Structure Overview TN KA oo W NI SN o Figure B 1 and Figure B 2 are an overview of the 9840 menu system and show the content of the menus Main Menus are shown in bold and sub menus are listed below each Main Menu Note When the drive is online the menus in Figure B 1 are available When the drive is offline the menus in Figure B 2 are available Figure B 1 Online Menu Structure gt Bet Was TERRE Contiguration View Main Menu No sub menus Software Release View Main Menu Online Main Menu No sub menus Entry point to other menus when online Shows drive configuration Shows software release level No sub menus Main Exit Menu Exits menu system 9840 Tape Drive Operations Guide 429596 002 B 1 9840 Menu System Examples of Menu Operations Reference Figure B 2 Offline Menu Structure ce 4 ESCON Port Enable Disable Main Menu Configure Main Me
68. n Menu displays Press the arrow buttons until the cursor highlights DIAGNOSTICS Press the SELECT button The panel displays the Main Diagnostics Menu Press the arrow buttons until the cursor underscores GET PUT LOOP Press the SELECT button The Get Put Mode screen appears ee SON OS ae GDS You are prompted to confirm that the library is wanted to be in Maintenance Mode offline before beginning the test ARE YOU SURE Confirm this by pressing the SELECT button The MENU button may be pressed to abort 8 Wait until the test is complete the screen will display TEST COMPLETE Operating in Demo Mode A Caution Potential for error Running the library in the Demo Mode causes the data cartridges to be rearranged After the Demo Mode is complete the library must be reset and the client must be given the command to upload the library audit data to the client With the library in Demo Mode demonstration mode the hand unloads a cartridge from a storage cell rotates around on the Z and theta axes and loads the cartridge back to a different storage cell This tests the functionality of the robot To operate in Demo Mode 1 Place the library and drives offline Remove all data cartridges from the library Load a demonstration cartridge into the library Press the MENU button until the Main Menu appears Press the arrow buttons until the cursor underscores DIAGNOSTICS Press the SELECT button The panel displays the Main
69. ne 9840 Tape Drive Operations Guide 429596 002 3 10 Operating the 9840 Tape Drive Formatting a Diagnostic Dump Tape Formatting a Diagnostic Dump Tape To collect a diagnostic dump you must prepare a tape with a special format so that it will accept diagnostic dump data Use this procedure to format the tape This procedure does not do a diagnostic dump 1 Oe a ge er 8 Take the tape drive offline Press Menu until the Drive Mode Main Menu is reached Drv Menu is displayed Press Select to enter the Drive Menu Press Menu once MakeDumpTp appears Press Select to start Any tape cartridge present in the drive is ejected When Ld Dump TP is displayed place a write enabled tape cartridge in the drive The operation starts automatically and erases and reformats a new tape and gives it a special dump tape ID coding When done exit the Drive Mode Put the drive online Using Labeled Tapes NonStop systems support two standard tape label formats ANSI IBM MVS Enabling or Disabling Labeled Tape Operations using SCF Note Because labeled tapes can be cataloged and offer security features for protecting data you should use labeled tapes with 9840 tape drives Use the SCF ALTER SUBSYS command to enable or disable labeled tape operations For example to turn on labeled tape processing enter at a TACL prompt gt SCF T gt STOP TAPE Stops all tape operation ALTER ZZSTO LA
70. nel Switches 2 2 Operator Panel LEDs 2 5 Operator Panel Display 2 7 3 Operating the 9840 Tape Drive Powering On and Performing an IPL ona Tape Drive 3 1 Performing an IPL on the Tape Drive From the Host 3 1 Checking the Status of Tape Devices 3 2 Using the TSM Service Application 3 2 Using the SCF STATUS Command 3 2 Starting or Stopping a Tape Drive 3 4 Taking a Tape Drive Online or Offline 3 4 Starting a Tape Device using SCF 3 4 Hewlett Packard Company 429596 002 i Contents 4 L700 Tape Library Stopping a Tape Device using SCF 3 7 Cleaning the Tape Path 3 8 To Dry Clean the Tape Path 3 9 Performing Tape Cartridge Operations 3 9 Write Protecting a Tape Cartridge 3 9 Loading a Tape Cartridge 3 9 Unloading a Tape Cartridge 3 10 Reclaiming Reformat a Tape Cartridge 3 10 Formatting a Diagnostic Dump Tape 3 11 Using Labeled Tapes 3 11 Enabling or Disabling Labeled Tape Operations using SCF_ 3 11 Using the MEDIACOM Utility for Labeled Tape Operation 3 12 Using BACKUP and RESTORE 3 12 Restoring Tape Files to Disk 3 13 Viewing the Contents of a Tape 3 13 Using the BLOCKSIZE Option 3 13 Using the NOUNLOAD Option 3 13 Using BACKUP and RESTORE with Tape Libraries 3 14 Using Multiple Tape Cartridges 3 14 Where to Find More Information 3 15 4 L700 Tape Library Operator Panel 4 2 Indicators 4 3 Buttons 4 3 Display Screens 4 3 Operations Overview 4 13 Library
71. nformation about labeled tape processing see Using Labeled Tapes on page 3 13 For more information on tape DEFINEs see these manuals Guardian User s Guide Guardian Disk and Tape Utilities Reference Manual e DSM Tape Catalog User s Guide 9840 Tape Drive Operations Guide 429596 002 3 14 Operating the 9840 Tape Drive Where to Find More Information BACKUP Requiring Multiple Tape Cartridges For backups that require more than one tape cartridge the robot starts with the tape cartridge that was requested to begin the backup process If the BACKUP command includes the NOPROMPT option the robot loads additional tapes sequentially without prompting the operator For example if a BACKUP command that requires three tape cartridges is issued the robot loads the tape cartridges requested in sequential order The robot unloads the tape from the drive as the BACKUP process finishes and then loads the next tape cartridge Note Tape cartridges are loaded from random slot order The robot tracks the inventory of tape cartridges by label If a BACKUP operation requires additional tape cartridges but the requested tape cartridge is not in the tape library the tape cartridges already written must be removed Dismount Eject and the requested tape cartridge must be loaded into the CAP Cartridge Access Port Where to Find More Information This table tells where to get more information on labeled tapes labeled tape processing tap
72. ng From a Stuck Cartridge 9840 Tape Drive Operations Guide 429596 002 A 5 9840 Troubleshooting and Recovery Operating a Drive Manually in a Tape Library Operating a Drive Manually in a Tape Library When a tape library is down you might have to operate the tape drive manually from inside the library Press Unload on the drive operator panel to ensure the drive is not stuck in an intermediate position Performing a Tape Boot or Tape Load A tape boot load should only be performed at the advice of service providers A Caution Tape Boot is a destructive function that destroys the files on the system disk It should be performed only on the advice of service providers It destroys all information in the system configuration database including all configuration information about tapes adapters and more Unlike the K series the system image doesn t contain this information Many additional steps are required to restore the system to working order Performing Processor Memory Dumps to Tape When the system is running the normal procedure is to perform a memory dump from the processor to disk then copy the memory dump to tape If the entire system is down all processors are halted you can perform a tape dump using the TSM Low Level Link Application For information about how to perform memory dumps refer to the S series Operations Guide Tape Dump Alerts Before performing a tape dump All processors in the system
73. ntil the desired option displays 3 Press Menu to exit to the next sub menu SCSI ID Sub Menu In Configuration Main Menu Selections SCSI ID x Defaults to the last saved selection Establishes SCSI ID of drive Provided address range is 0 7 for a narrow channel an 0 F for a wide channel 1 If applicable press Menu to access 2 Press Select to increment counter to ID value 3 Press Menu to exit to the next sub menu SCSI Target Negotiation Mode Sub Menu In Configuration Main Menu Selections Targ Neg Y Target Negotiation Yes Targ Neg N Target Negotiation No Defaults to the last saved selection When Yes is chosen it allows drive control unit to initiate negotiations with host and to clarify SCSI transmission speed in case the host had not done so 1 If applicable press Menu to access 2 Press Select until the desired option displays 3 Press Menu to exit to the next sub menu 9840 Tape Drive Operations Guide 429596 002 B 10 9840 Menu System SCSI Configuration Menu SCSI Bus Speed Sub Menu In Configuration Main Menu Selections SCSI Ultra fastest SCSI Fast SCSI Slow slowest Defaults to last saved selection Selects ultra fast or slow channel transmission speed for drive to match drive with host capabilities 1 If applicable press Menu to access 2 Press Select until the desired option displays 3 Press Menu to exit to next sub menu SCSI Bus Width
74. nu for SCSI Drives Ottline Main Menu View Software Release Level Main Menu Entry point to No Com IPL N b m press rom tape other menus SUDMeNUS node update MC sub menus when offline Enablesor DSE moda Forsoftware Exits men disables the OOE MOde MakedumP release level system Data tape e sy ESCON por Security view only Erase This function Easo Make code is not SCSI ID tape available for scsi target SCSI drives Make data negotiation mode PO scsi ultra fast slow Exit or loop mode _ _ SCSI 8 16 bit mode Tape Usage Bar Language Selection Emulation mode for engineers use Library address CSL power up Save if needed Exit or loop Examples of Menu Operations Reference If you are unfamiliar with the functions of the operator panel and menus go to the section titled Examples of Menu Operations in this appendix There the user will find sample procedures that can be experimented with 9840 Tape Drive Operations Guide 429596 002 B 2 9840 Menu System Instructions for Menu Operations Instructions for Menu Operations The next few subsections provides instructions for the menu operations Each subsection has its own subject One section deals with how to View SCSI Configurations The second section deals with how to Change SCSI Configurations The final section does Drive Operations The subsections show all operations sequentially All the necessa
75. o reach the configuration save menu Save CFG will be displayed Choose from the following as applicable a To save the changes and exit Press Select to save Saving CFG is displayed for about two seconds Press Select again to exit to the next main menu b To abort the changes keep the original configuration and exit Press Menu to not save Press Select to exit to the next main menu c Tonot save and repeat configuration editing Press Menu to not save Press Menu again to repeat configuration editing return to Step 2 9840 Tape Drive Operations Guide 429596 002 B 21 9840 Menu System Example of Menu Selection Enable Disable 8 9 Compression If exiting press Menu as necessary to reach the Main Exit Menu Exit Menu will be displayed Press Menu to return to the Online Offline Menu Offline will be displayed 10 Press Select to toggle from Offline to Online 11 Press Menu to exit to the menu system Example of Menu Selection Enable Disable Compression 1 2 10 11 Enter the Menu system and take the drive offline Repeatedly press Menu until the Configuration Main Menu is reached Chng CFG will be displayed Press Select to enter the Configuration Main Menu Repeatedly press the Menu switch until the display shows CMPRSS Off CMPRSS Yes or CMPRSS No What shows is the current selection See the SCSI Configuration Menu section for an
76. olds from 252 to 588 tape cartridges The robot contained in the 9710 ACS Tape Library is responsible for loading and unloading the tape cartridges in the tape drives as tapes are requested by the system 9840 Tape Cartridge Description The tape cartridge used by the 9840 tape drive has a 20 gigabyte capacity uncompressed The components are shown in Figure 1 1 9840 Tape Drive Operations Guide 429596 002 1 2 9840 Tape Drive Overview 9840 Tape Cartridge Description Figure 1 1 The 9840 Tape Cartridge A Rear view 4 Write protect switch B Front view 5 Finger grips C Bottom view 6 VOLSER label 1 Manufacturer label 7 Media ID human or barcode readable 2 Customer label 8 Media ID machine readable 3 Access door 9 Manufacturer part ID 9840 Tape Drive Operations Guide 429596 002 1 3 9840 Tape Drive Overview Where to Find More Information Where to Find More Information Use this manual in conjunction with these manuals Source HP HP HP HP HP STK STK STK STK Manual SCF Reference Manual for the Storage Subsystem S series Planning and Configuration Guide Guardian User s Guide Guardian Disk and Tape Utilities Reference Manual 9840 CT9840FC 3 Installation and User s Guide for NonStop Servers 9840 Tape Drive User s Reference Manual 9840 Tape Drive Product Manual 9840 Tape Drive System Product Manual 9710 ACS Tape Library Operators Guide 9840 Tape Drive Operations Guide 4
77. on copies the firmware from the drive to tape This tape may be used to update other drives using the Code Update Sub Menu 1 If applicable press Menu once to access or twice to bypass If not bypassing 2 Press Select to activate if a tape is present in the drive it will be ejected 3 When Ld Code Tp displays insert write enabled tape old data on tape will be erased 4 When tape ejects insert another or press Menu to exit to next sub menu Reclaim Tape Sub Menu In Drive Main Menu Selections MakeDataTp Make Data Tape Displays DatCrFailx Data Create Fail Number x This selection reformats tapes so they can be reused as normal data tapes referred to as reclaiming Drive Exit Sub Menu In Drive Main Menu Selections Exit Drv Exit Drive This sub menu allows the user to repeat the drive menu or exit 1 If applicable press Menu to access 2 To return to Code Update Sub Menu beginning of Drive Main Menu press Menu 3 To exit menu system 9840 Tape Drive Operations Guide 429596 002 B 16 9840 Menu System Tape Bar Chart Explanation a Press Select b Press Menu repeatedly until Exit Menu is displayed Main Exit Main Menu Selections Exit Menu This menu gives the user the opportunity to return the drive to online and exit the menu system 1 If applicable press Menu to access 2 To return to the Online Offline Main Menu to return drive to online and e
78. or flashing Off or flashing Power LED On On or flashing Flashing while action takes place Flashing constantly meaning it does not exit IPL mode On Meaning Normal operation Tape drive error recovered to EEPROM Tape drive error automatically resetting the tape drive by performing an IPL again or power on initiated Tape drive failed to power on properly Tape drive failed Action take no action Reset the tape drive by performing an IPL to see if the problem repeats If the problem repeats collect dump data and or contact your service provider to replace the tape drive Contact your service provider to replace tape drive Reset the tape drive by performing an IPL to see if problem repeats If problem repeats contact your service provider to replace the tape drive 9840 Tape Drive Operations Guide 429596 002 2 6 9840 Operator Panel Operator Panel Display The operator panel display is a single line ten character alphanumeric display linked to the tape drive and to the NonStop system Use the display to view the state of the tape drive fault symptom codes when applicable and the menu selections and configurations states when the tape drive is in Menu mode Operator Panel Display Messages can be stable or blinking and two messages can alternate Operator panel displays might be shown twice abbreviated in quotation marks and with full spelling Abbreviated spellings in
79. r than 28 consider e A tape that was backed up with a BLOCKSIZE larger than 28 can be restored only on asystem using a D30 or later version of RESTORE on a tape drive that supports the larger block transfers Expanded networks do not support BLOCKSIZE values larger than 28 For more information about the BLOCKSIZE option refer to the Guardian Disk and Tape Utilities Reference Manual Using the NOUNLOAD Option The NOUNLOAD option directs the BACKUP utility to rewind the final tape and leave it online in the drive when the BACKUP process is completed If the NOUNLOAD option in the BACKUP command is not specified the robot returns the last tape cartridge to its slot within the 9710 ACS Tape Library when the drive is finished writing to the tape The robot then loads the next tape cartridge requested gt BACKUP STAPE1 SMYDISK MYVOL NOUNLOAD 9840 Tape Drive Operations Guide 429596 002 3 13 Operating the 9840 Tape Drive Using BACKUP and RESTORE with Tape Libraries Using BACKUP and RESTORE with Tape Libraries To begin a BACKUP or RESTORE operation when using a tape library a tape cartridge must be loaded into one of the drives contained within the tape library For operations requiring a single tape cartridge the tape drive writes to or reads from the tape then the robot unloads the tape cartridge unless the NOUNLOAD option was specified and loads the next requested tape label cartridge Using Multiple Tap
80. r to Forcing a Diagnostic Dump Reset Drive on page A 4 Ensure tape is write enabled Try another tape Try another drive If persistent refer to Forcing a Diagnostic Dump Reset Drive on page A 4 Reclaim as data tape Retry operation Try another tape If persistent refer to Forcing a Diagnostic Dump Reset Drive on page A 4 No action is necessary Try another tape ensure tape is formatted for dump Force a dump Refer to Forcing a Diagnostic Dump Reset Drive on page A 4 Refer to DumpAgain Message on page A 3 Replace the cleaning cartridge Optionally move dumps to the NonStop system or tape refer to Forcing a Diagnostic Dump Reset Drive on page A 4 Refer to Fix_CfgErr Error on page A 1 Reset the tape drive by performing an IPL If that fails contact your service provider to replace the tape drive 9840 Tape Drive Operations Guide 429596 002 2 9 9840 Operator Panel Table 2 4 Operator Panel Messages Display IPL Pend Load CC Loading Load ESCON Load FSC Load SCSI Locating Memory Err NT Ready F NT Ready U Online Power Fail Reading Ready F Ready U Rewinding Save Fails SavingDump Probable Cause IPL Pending is displayed for one second when IPL is pressed The common controller code is loading Tape cartridge is being loaded Normal display during boot Load unload operation has failed Normal display during boot
81. rees and Select The boxes show the menus and selected displays The menu trees legend is illustrated in Figure B 3 Figure B 3 Menu Tree Legend LEGEN D 1 Press to display next menu 2 Press to switch menu options 3 These boxes show the menu a options 4 Press Menu or Select to follow a a 4 NOTE The switches must be pressed in the sequence shown along the selected flow COX lines For example in the View SCSI Configuration menu tree Figure B 5 this sequence is followed 1 Press Menu to view the Online Offline Menu 2 Press a Select to change the status to Online only if the drive is offline b Menu to go to the View Configuration Menu 3 Press Select to view SCSI configurations 4 Repeatedly press Select or Menu to step through the configuration displays Note Although the display on the drive can only show a single line of text at a time and displays only the selected option the trees display all the possible options Note In all cases but one when the user changes the 9840 configuration and saves the change the configuration change is complete This is not true when the user changes the address in the 9840 by which the library addresses the drive drive library address In this case the drive does not know that it has a new address until it is IPLed The drive will keep responding to its previous address unless it is PLed after the address is changed A Caution After saving a
82. ridge from the hand Mount a cartridge in a drive e Dismount a cartridge from a drive Before starting any of these tasks precautions must be taken against electrostatic discharge ESD A Caution Components are Sensitive to Static Electricity Even a small electrostatic discharge could damage an electrical component inside the library A damaged component might not fail immediately but over time it will become worse possibly causing an intermittent problem Be sure to touch gray unpainted metal before reaching inside the library After the library door has been opened 1 Touch a gray unpainted metal surface such as the library frame just inside the front door 2 Keep all body movement to a minimum as the tape drives and library components are being touched 9840 Tape Drive Operations Guide 429596 002 4 24 L700 Tape Library Opening the Library Front Doors Antistatic wrist straps with clip on ends are commercially available Opening the Library Front Doors The front doors on the library must be opened to perform manual operations Figure 6 2 as this procedure is performed Refer to Figure 4 17 Opening the Access Doors sal Vs Ae Se Sa ee Az IZ WA HEA Ig H ig Ai Ne We 1 Make sure all jobs have ended and that the tape library is offline 2 Open the tape library right front door by pulling on the left side of the door 3 Open the tape library left f
83. ridges monitor the server operator console and the tape library operator panel for messages and respond appropriately When a tape library is online you might also need to Enter cartridges into the tape library through the cartridge access port CAP Eject cartridges from the library through the CAP Replace a cleaning cartridge Manually clean a drive Review the FSC log Run diagnostic tests 9840 Tape Drive Operations Guide 429596 002 4 15 L700 Tape Library Monitoring Status Information The following sections describe how to perform these activities Monitoring Status Information The user can monitor the library CAP and drive status information through the library status screen see Figure 4 1 Operator Panel Display The user can also monitor CAP magazine status and the cleaning cartridge usage count through operator panel menus Drive Status Table 6 1 summarizes drive status messages that might appear on the library status screen Table 4 1 Drive Status Messages Status Message Explanation INIT REQUIRED You must initialize the drive NOT CONNECTED This drive is not connected to a SCSI bus UNKNOWN DRIVE The library does not recognize the type of drive in this location NOT COMMUNICATE This drive is not communicating with the client or the drive is powered off NOT FUNCTIONAL This drive is not functioning properly NOT LOADABLE The library cannot load a cartridge into this drive CARTRIDGE IN The drive
84. ries Server For more information on the router refer to the M8201 Fibre Channel to SCSI Router Installation and User s Guide 9840 Tape Drive Operations Guide 429596 002 C 2 Installing and Configuring the Tape Drive for the Installation NonStop NS Series Server Installation 1 Connect the small end of the SCSI cable to the Fibre Channel to SCSI router on port 0 For the port location see Figure C 4 on page C 4 Table C 1 SCSI Cable Part Numbers and Descriptions Product Part Number Number Description 520 001 529794 001 CBA 1 meter VHDCI 68P to HD 68P HVD SCSI Cable 520 003 529795 001 CBA 3 meter VHDCI 68P to HD 68P HVD SCSI Cable 520 010 529796 001 CBA 10 meter VHDCI 68P to HD 68P HVD SCSI Cable 520 015 529797 001 CBA 15 meter VHDCI 68P to HD 68P HVD SCSI Cable 520 020 529798 001 CBA 20 meter VHDCI 68P to HD 68P HVD SCSI Cable 520 023 529799 001 CBA 23 meter VHDCI 68P to HD 68P HVD SCSI Cable Figure C 2 SCSI Cable 2 Tighten the screws by hand to secure the cable to the unit Do not use a screwdriver 9840 Tape Drive Operations Guide 429596 002 C 3 Installing and Configuring the Tape Drive for the Installation NonStop NS Series Server 3 Connect one end of the fiber cable to the small form factor pluggable SFP on the unit See Figure C 4 for the location 4 Attach the power cord to the Fibre Channel to SCSI router s AC power receptacle see Figure C 4 for location and then plug t
85. rive Operations Guide 429596 002 4 7 L700 Tape Library Display Screens The Cleaning Info Menu enables the user to change the warning count for each type of cleaning cartridge The menu also lets the user check the number of times a cleaning cartridge has been used Figure 4 7 Cleaning Informaion Menu CLEANING INFO NUM CLEAN CARTRIDGES 00 DLT WARN COUNT 000 9840 WARN COUNT 000 EXPORT CLEAN CARTRIDGES Diagnostic Tests Accessible from the Main Menu the Main Diagnostics Menu lets the user perform the following tests e Drive related tests Clean Drive Enables the user to clean the tape drives Mount Loads test tapes from a drive Dismount Unloads test tapes from a drive Mount Dismount Loop Loads and unloads test tapes from a drive The user may designate the number of times the tape library goes through the loop Get Put Loop Gets a diagnostic tape and returns it to the same location The user may designate the number of times the tape library goes through the loop e Demo Mode Simulates tape library operation Note All diagnostic tests except for Clean Drive require the tape library and associated drive to be offline 9840 Tape Drive Operations Guide 429596 002 4 8 L700 Tape Library Display Screens Figure 4 8 Main Diagnostics Menu MAIN DIAGNOSTICS MENU N DRIVE DIAGNOSTICS GET PUT LOOP DEMO MODE J Mie A Version Information Accessible from the
86. ront door by using a latch key to unlock both locks Turn the key counterclockwise to unlock them then pull open the door Moving the Robot After the tape library doors have been opened the robot might need to move to make it easier to access the stored cartridges or the tape drives 9840 Tape Drive Operations Guide 429596 002 4 25 L700 Tape Library Moving the Robot Read and observe these following caution before attempting to move any portion of the robot A Caution Potential Equipment Damage To prevent damaging the hand or Z carriage check that the reach mechanism on the hand is fully retracted before moving any part of the robot Push the gripper mechanism into the retracted position If the tape library goes offline due to a power failure the reach mechanism might be extended into a storage cell or drive If the robot is rotated when this condition exists the hand could be damaged Move the Z column and Z carriage only as shown in Figures 2 6 and 2 7 Take precaution against potential ESD damage by touching gray unpainted metal before reaching into the library Do not touch exposed electrical parts when moving any part of the robot Raising and Lowering the Hand camera If the hand is needed to be raised or lowered slowly and carefully move it by placing your fingers on the hand camera assembly as shown in Figure 2 7 Rotating the Z Column If you need to rotate the Z column grasp it and carefully rotate it as
87. ry preceding instructions must be followed Full Spelling Vs Abbreviations in Quotation Marks Operator panel displays might be shown twice abbreviated in quotation marks and with full spelling Abbreviated spellings in the quotations show exact display presentation The full spelling is added to clarify meanings If applicable press Menu to access This is an instruction It means that you should do one of three things 1 Do nothing if the user is already at the menu of choice 2 Press Menu once if you are still at the previous menu and wants access to the next menu 3 Press Menu as necessary to reach the menu of choice or until an Exit Menu is reached Press Menu to exit to the next sub menu This is an instruction Pressing Menu once takes the user to the next sub menu Pressing Menu twice will take a menu farther The user can continue until an Exit Menu is reached Explanation of the Menu Trees Figure B 4 through Figure B 6 in this appendix provide graphic operational sequences for the menu operations Each figure has its own subject e Figure B 4 views SCSI configurations Figure B 5 changes SCSI configurations Figure B 6 does drive operations The menu trees show the operator panel switches and displays in the order in which they are operated and viewed Only two switches are used for the menu system Menu 9840 Tape Drive Operations Guide 429596 002 B 3 9840 Menu System Explanation of the Menu T
88. s during an IPL 9840 Tape Drive Operations Guide 429596 002 4 3 L700 Tape Library Display Screens These values require user input Cleaning cartridge usage threshold Drive configuration SCSI ID and bus status on or off bus Network configuration values library name IP address Library configuration values SCSI ID Fast Load enable disable date time Display brightness and contrast In addition the display screens must be used to e Export cleaning cartridges through the CAPs e Run diagnostic tests The following subsections describe the library s main screens Library Status The Library Status screen is an information only screen It is the first screen to appear on the operator panel after an IPL The screen displays the status of the CAPs the activity of the library and the status of each of the installed drives Figure 4 2 shows an example of the Library Status screen Figure 4 2 Library Status Screen STK L180 CODE VER 1 50 00 CAP CLOSED LIBRARY ONLINE NO REMOTE USERS COLUMN 0 00 BUSY 01 BUSY 02 03 LOADING 04 EMTPY 05 EMPTY 06 EMPTY 07 08 09 NS By pushing the MENU button from the Library Status screen the user can access the Main Menu see Figure 4 3 9840 Tape Drive Operations Guide 429596 002 4 4 L700 Tape Library Display Screens Figure 4 3 Main Menu Screen MAIN MENU FSC LOGS CAP CONTENTS DRIVE INFO CLEANIN
89. s not penetrated the write bar takes up all the rows See Figure B 7 9840 Tape Drive Operations Guide 429596 002 B 17 9840 Menu System Examples of Menu Operations Figure B 7 Tape Bar Chart 10 20h a0 aos 50 1 Read bar 2 Write bar The write bar is in the shaded area It has a matrixed pattern only every other dot is lighted It shows the tape is 50 written The read bar is inside the write bar in the unshaded area to the left The bar shows up as an unlit single row lined with a solid lighted row on each side It shows that the tape is 24 read Examples of Menu Operations To become familiar with the functions of the operator panel menus these pages provide sample procedures How to enter the Menu system 1 Enter the menu system by pressing the Menu switch once a Observe the display and ensure that it shows Online or Offline b Ifthe display does not show Online or Offline then the user is already in the menu system see How to Repeat or Exit the Menu System for instructions on how to exit 9840 Tape Drive Operations Guide 429596 002 B 18 9840 Menu System How to View Drive Configuration of Software Level If the user is in the Online Offline menu and the unit is online press the Select switch once to change to Offline Press the Menu switch to go to the next menu subject which is Configuration Menu Processing Once in the menu system the
90. s that the object will start in the SERVICING state substate SPECIAL To restart an object in the SERVICING state issue a RESET command followed by a START command object spec specifies one of the following combinations of object type and object name Object Type Object Name SCSI device name SCSI device name path TAPE tape name START SCSI Command This subsection describes the START SCSI command Use the START SCSI command to make a stopped Open SCSI device or path to an Open SCSI device accessible to user processes The command syntax is START SCSI Sdevice name Sdevice name path Wild card characters are supported Examples using START SCSI These examples shows how the START SCSI command 9840 Tape Drive Operations Guide 429596 002 3 5 Operating the 9840 Tape Drive Starting a Tape Device using SCF e To start all Open SCSI devices on the system that are in the proper state to start type gt START SCSI S e To start the backup path to the Open SCSI device DEVO type gt START SDEVOO B START SCSI Considerations Before using the START SCSI command consider the following e Use the SCF STATUS SCSI command to verify that an Open SCSI device has been started Ifthe START SCSI command is failing see the NonStop Hardware Support Guide for troubleshooting ideas START TAPE Command This subsection describes the details about the START TAPE command Use the START T
91. shown in Figure 2 6 The Z column does not rotate a full 360 degrees If the column meets resistance and stops before reaching the desired position it has contacted a stopping mechanism Do not force it Rotate the column in the opposite direction Locating a Cartridge in the Storage Cells Figure 5 1 shows the locations of the panels rows and columns of the cartridge storage cells in the library The decal at the top of each column also provides location information To remove a cartridge from a storage cell slide the cartridge out Removing a Cartridge From the Hand If the tape library loses power a cartridge might be left in the hand It can be removed from the hand and mounted into a drive for a read write operation A Caution Possible equipment damage Follow the procedures described in the section titled Moving the Robot Failing to do so could damage the hand Do not touch any electronic components on the hand assembly The components could easily be damaged To remove a Cartridge from the hand 1 Rotate the Z column move the hand until it is facing the front door 9840 Tape Drive Operations Guide 429596 002 4 26 L700 Tape Library Moving the Robot 2 Push on the back of the reach mechanism until the gripper is extended to its full position as shown in Figure 6 3 A Caution Heated components If the robot has been active the solenoid and switch might be hot to the touch Wait for the solenoid
92. st Cause The tape drive completes the IPL but remains offline A Caution This error check does not protect you from entering the wrong configuration in the first place It only tells you that the RAM content had somehow changed since the configuration data was last entered If you originally entered a wrong configuration and the circuits are in working order it will not show up as an error This error check does not lock tape drive operation You can place the tape drive online without changing the tape drive configuration Do so only if you have determined that an unused bit in the RAM or EEPROM is bad in accordance with the following procedure 1 Check the tape drive configuration against your records 2 Ifthe client records and the tape drive configurations match there are two possibilities 9840 Tape Drive Operations Guide 429596 002 A 1 9840 Troubleshooting and Recovery UnWr xxxx Indication e Anunused bit in the RAM or EEPROM has become bad There might be a problem with the ASIA interface 3 To isolate one of the two possibilities a Save the configuration again Because the configuration is already apparently correct re saving the configuration generates and stores a new checksum If an unused bit of the RAM has become bad it is now included in the ASIA checksum and will not show up again as an error b IPL the tape drive c Ifthe error is not repeated it is indicated that an unused bit in the RAM
93. st To copy the EEPROM dump data to tape 1 Take the drive to offline 2 Remove any tape cartridge from the drive 3 Insert a write enabled dump tape in a drive Data is automatically written to the tape from the drive EEPROM While data is copied to the tape the Activity indicator flashes When the copy is done the tape ejects Note If the tape is file protected operation will not take place and the tape will not eject Note If DmpWrFailx displays where x 1 or 2 refer to Table 2 4 Operator Panel Messages on page 2 7 for instructions on how to handle this error condition 4 When finished return the drive to online or replace as necessary 9840 Tape Drive Operations Guide 429596 002 A 4 9840 Troubleshooting and Recovery Removing a Stuck Tape Cartridge Use the guidelines in Appendix A of this manual to FTP dump file to destination Removing a Stuck Tape Cartridge When you press the Unload switch or when the unload function is electronically triggered and the cartridge fails to eject you must manually remove the tape cartridge A Caution In the procedure below do not turn the screw driver counter clockwise as it may cause damage to the gears 1 Insert a flat screwdriver through the hole on the right side of the drive operator panel 2 Press against the spring loaded screw inside until it stops 3 Turn the screw clockwise until the cartridge releases Figure A 1 Recoveri
94. tape Try another tape If the problem continues reset the tape drive by performing an IPL If problem persists after the IPL contact your service provider to replace tape drive Reclaim as data tape and recreate code tape Retry operation Try another tape If persistent refer to Forcing a Diagnostic Dump Reset Drive on page A 4 Retry with correct tape If persistent refer to Forcing a Diagnostic Dump Reset Drive on page A 4 9840 Tape Drive Operations Guide 429596 002 2 8 9840 Operator Panel Table 2 4 Operator Panel Messages Display DatCrFail1 DmpCrFail1 DmpCrFail2 DumpToHost DmpWrFail1 DmpWrFail2 DumpAgain Exp ClCart FFFF Dmp Y Fix_CfgErr INIT FSC Probable Cause Unable to create format a data tape Unable to create format a dump tape Unreadable tape format Dump or event log is being transferred to the NonStop system operation panel switches are locked Unable to write dump to tape Unable to position on tape No dump to process Tape drive detected the same CHK FSC within one minute Cleaning cartridge is used up Alternates with corporate ID at completion of IPL where FFFF FSC of last dump date collected Y number of uncollected dumps in EEPROM Upon IPL configuration checksum does not match Initialization error Operator Panel Display Recommended Action Ensure tape is write enabled Try another drive If persistent refe
95. tem or place a drive online a Press Menu Offline will usually be displayed b To change to Online and exit menu mode 9840 Tape Drive Operations Guide 429596 002 B 20 9840 Menu System Example of Menu Selection SCSI Bus Speed Mode c Toreturn to the menu system press Menu 1 Press Select to toggle drive online offline status 2 Press Menu repeatedly until Exit Menu is displayed then press Select to exit To exit menu mode altogether without changing drive online offline status press Select If the user exited observe the display When the user exits Menu mode a drive status indication such as these is shown e A Ready message indicating that the drive is online and loaded e An asterisk indicating that the drive is online but not loaded e An Offline message alternating with an asterisk indicating the drive is offline Example of Menu Selection SCSI Bus Speed Mode 1 2 Enter the Menu system and take the drive offline Repeatedly press Menu until the Configuration Main Menu is reached Change CFG will be displayed Press Select to enter the Configuration Main Menu Repeatedly press the Menu switch until the display shows SCSI Ultra SCSI Fast or SCSI Slow What shows is the current selection To change the current selection press the Select switch until the desired display is reached What shows now is the new unsaved selection Press Menu as necessary t
96. text with a blue underline you are taken to the location described For example This requirement is described under Backup DAM Volumes and Physical Disk Drives on page 3 2 Change Bar Notation Change bars are used to indicate substantive differences between this manual and its preceding version Change bars are vertical rules placed in the right margin of changed portions of text figures tables examples and so on Change bars highlight new or revised information For example The message types specified in the REPORT clause are different in the COBO environment and the Common Run Time Environment CRE The CRE has many new message types and some new message type codes for old message types In the CRE the message type SYSTEM includes all messages except LOGICAL CLOSE and LOGICAL OPEN 9840 Tape Drive Operations Guide 429596 002 ix About This Manual Change Bar Notation 9840 Tape Drive Operations Guide 429596 002 x f 9840 Tape Drive Overview This section contains i l 9840 Tape Drive Description 9840 Tape Drive in Tape Libraries 1 2 9840 Tape Cartridge Description 1 2 Where to Find More Information 1 4 9840 Tape Drive Description The 9840 is a small modular high performance tape drive designed for NonStop servers The 9840 tape drive is used in tape enclosure or tape library configurations and is compatible with theses tape libraries the 9310 9710 9740 and L700 The tape dri
97. this switch will take you to the Online Offline top menu To make changes in the tape drive configurations or to perform special operations the tape drive must be offline Use the Select switch to change modes The most important Main Menu selections are Offline Online state Drive Configuration State Special Drive Operations Main Exit When in a main configuration menu pressing this switch selects one of the direct configuration action choices in the Main Menu itself or the underlying submenus depending on the structure of the Main Menu Refer to Appendix B 9840 Menu System for more information When in the configuration submenu pressing the Select switch selects one of the direct configuration action choices in the submenu 9840 Tape Drive Operations Guide 429596 002 2 4 9840 Operator Panel Operator Panel LEDs Table 2 2 describes the 9840 Operator Panel LEDs Table 2 2 Operator Panel LEDs LED Name Power green Activity green Clean Amber Service Red Status Off Flashing Flashing doesn t stop Constantly on Off Flashing Constantly ON Constantly ON Indicator activated for one of these reasons Off Flashing Constantly ON Operator Panel LEDs Indicator Description Power is off Unit is not functional powering on resetting the tape drive by performing an IPL or collecting dump IPL failed Power on and IPL have executed properly Cartridge is not loaded or
98. to cool before touching it Figure 4 18 Extending the Gripper 3 Hold the solenoid on top of the reach mechanism with one hand and grasp the cartridge with the other Rotate the solenoid switch clockwise until the cartridge is released from the gripper as shown in Figure 6 4 A Caution Potential equipment damage Check that the gripper mechanism is fully retracted If it is left extended and the robot is turned the gripper mechanism will strike a storage cell If it is left extended and the hand is facing the tape library door when it is closed the door will strike the gripper mechanism 9840 Tape Drive Operations Guide 429596 002 4 27 L700 Tape Library Moving the Robot Figure 4 19 Removing the Cartridge from the Hand 4 Push the gripper mechanism back into the hand until the mechanism is fully retracted Loading and Unloading Cartridges Manually When the library is offline a cartridge can be loaded to a drive or unloaded from a drive after adequate precautions have been taken The following pages provide manual load and unload procedures for 9840 drives Note If any cartridges are manually loaded they must be manually unloaded and stored in a cell or removed Loading a Cartridge Into a 9840 Drive To load a cartridge in a 9840 drive 1 Obtain the cartridge VOLSER location and drive number from the server console 2 Open the tape library right front door by pulling on the left side of the door
99. to tape 3 14 BACKUP 3 12 BACKUP using multiple tape cartridges 3 15 Bank n Bad message 2 7 BLOCKSIZE 3 13 Boot Fail message 2 7 BT Monitor message 2 7 C cartridge tapes identifying unrecoverable A 3 CC DIAG message 2 7 CHK FSC message 2 8 Clean 2 5 Clean LED 2 5 Cleaning the tape path 3 8 Cleaning Cleaning message 2 8 Cnhndnsn message 2 7 CodCrFail1 message 2 8 CodCrFail2 message 2 8 CodeUpDate message 2 CodUpFail1 message 2 CodUpFail2 message 2 CodUpFail3 message CodUpFail4 message 2 Creating scratch tapes D DatCrFaili message 2 9 3 ee 1 ee ba 1 00 o ak 2 Diagnostic dump forcing A 4 formatting tape for 3 11 writing dump tape to file A 4 Disabling labeled tape operation 3 11 DmpCrFail1 message 2 9 DmpCrFail2 message 2 9 DmpWrFail1 message 2 9 DmpWrFail2 message 2 9 DumpAgain message 2 9 A 3 DumpToHost message 2 9 E Enabling labeled tape operations 3 11 F FFFF Dmp Y message 2 9 Fix_CfgErr error A 1 Forcing a diagnostic dump A 4 Formatting a diagnostic dump tape 3 11 H Handling tape mount requests 3 12 Identifying unrecoverable tapes A 3 INIT FSC message 2 9 IPL Pend message 2 10 IPL switch 2 4 L Labeled tapes using 3 11 Labeled tape operations disabling 3 11 enabling 3 11 9840 Tape Drive Operations Guide 429596 002 Index 1 Index Labeling new tapes 3 12 LED 2 5 activity 2 5 power 2 5 service 2 5 Load
100. user can follow the display prompts or follow the instructions in the SCSI Configuration Menu section How to View Drive Configuration of Software Level He Enter the menu system by pressing the Menu switch once a Observe the display and ensure that it shows Online or Offline If Offline press the Select switch once to change to Online Press the Menu switch to go to the Configuration Main Menu The display will show View CFG a To view the software release level only 1 Press Menu once more 2 Go to Step 4 b To view the drive configuration first 1 Press Select 2 Press Menu or Select repeatedly to see all the drive configurations until the user reaches the Configuration Exit Menu c At the Configuration Exit Menu 1 Press Menu to repeat the viewing or 2 Press Select to exit the Software Release Menu View the software release level The format is Rx yy ZZZc Where X major revision number yy minor revision number zzz the integration number c channel type s SCSI e Escon f Fibre After viewing the software release level press Menu to exit the Main Exit Menu see How to Repeat of Exit the Menu System for instructions on how to exit 9840 Tape Drive Operations Guide 429596 002 B 19 9840 Menu System How to Save Abort or Repeat Configuration Changes How to Save Abort or Repeat Configuration Changes Note The saving option is available onl
101. utton to return to the lists of drive and repeat Steps 10 through 14 When drive cleaning is complete press the CAP button to open the CAP 9840 Tape Drive Operations Guide 429596 002 4 20 L700 Tape Library Reviewing FSC Logs 17 18 Remove the cleaning cartridge and make a record of how many times it has been used Press the CAP button to close the CAP Note The Auto Clean feature is automatically enabled if even one cleaning cartridge is loaded into the reserved cell area and then the library is reset Reviewing FSC Logs A SDE or other StorageTek representative might ask the user to review the library s fault symptom code FSC log so the user can better analyze library related problems The FSC log records significant events warnings and errors that the library has generated during operation To review the FSC log 1 Press the MENU button until the Main Menu appears 2 If necessary press the arrow buttons until the cursor highlights FSC LOGS 3 Press the SELECT button The panel displays the FSC log screen 4 Use the arrow buttons to scroll through the log This ample entry on the FSC logs screen followed by an explanation of the entry s elements 3329 03 NONE 03 01 2004 14 46 14 3229 This four character code is the FSC 03 This value indicates the number of times this FSC has occurred NONE This message indicates which if any mechanical device was involved 03 01 2004 These digits
102. ve Operations Guide 429596 002 v Contents 9840 Tape Drive Operations Guide 429596 002 vi What s New in This Manual Manual Information Abstract This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop servers and Integrity NonStop NS series servers These tasks include monitoring the operator panel and performing labeled tape operations backups and basic troubleshooting This guide also describes installing and configuring the 9840 tape drive for the NonStop NS series server It is written for system operators Product Version N A Supported Release Version Updates RVUs This guide supports G06 11 and all subsequent G series RVUs and H06 03 and all subsequent H series RVUs until otherwise indicated by its replacement publication Part Number Published 429596 002 June 2005 Document History Part Number Product Version Published 429596 001 N A March 2001 429596 002 N A June 2005 New and Changed Information Added Appendix C Installing and Configuring the Tape Drive for the NonStop NS Series Server 9840 Tape Drive Operations Guide 429596 002 vii What s New in This Manual New and Changed Information 9840 Tape Drive Operations Guide 429596 002 viii About This Manual Notation Conventions Hypertext Links Blue underline is used to indicate a hypertext link within text By clicking a passage of
103. ve column and an optional second library power supply Note 1 For this configuration the second breaker must be connected to a separate electrical circuit 2 If only one breaker is powered off the second breaker if installed will still be powered on To apply power to the library and drive column lift the switch or switches To remove power from the library and drive column 1 Make sure all jobs are complete 2 Push down on the library power switch or switches 9840 Tape Drive Operations Guide 429596 002 4 13 L700 Tape Library Tape Drive Power Switches Figure 4 14 Library Power Switch Location Tape Drive Power Switches The tape drives are behind the drive access door inside the right side door of the library Each drive has a power switch that controls the supply of power to only that drive Figure 4 15 shows the 9840 tape drive power switch location To remove power from a drive turn the drive switch to the 0 position To supply power to a drive turn the drive switch to the position 9840 Tape Drive Operations Guide 429596 002 4 14 L700 Tape Library Operating in the Automated Mode Figure 4 15 Drive Power Switch Location Tape Drive Power Switch Components 1 9840 drive power switch Operating in the Automated Mode Automated mode is the normal operating mode of the tape library When the tape library is online and the robot is mounting and dismounting cart
104. ve measures 82 55 mm 3 25 inches high 146 05 mm 5 75 inches wide and 381 mm 15 inches deep The 9840 features a proprietary design to provide faster average access time higher data rates higher capacity and lower costs compared with similar units in the marketplace Fast Data Transfer Rate Used for unattended backups or archiving the 9840 tape drive allows the user to backup a higher data capacity at a higher speed In a noncompressed mode the 9840 tape drive has a maximum transfer rate of 10 MB sec High Capacity The 9840 tape drive accepts the STK1R data cartridge When this cartridge is used the amount of data stored on the tape can be up to 20 GB uncompressed Media Durability The STK1R data cartridge can endure 10 000 loads 6 500 long length passes and 80 000 short length passes and a minimum shelf life of 10 years which provides superior media durability and data reliability Data Compression The 9840 tape drive can write compressed or uncompressed information to a labeled or unlabeled tape Compression increases the cartridge capacity over the uncompressed format by two to three times Writing compressed data on tape means the tape drive compresses data whenever possible The specific amount of data stored on the tape is not predictable because the amount of compression varies with the type of data being written Because of this the amount of compressed data stored on tape can vary significantly 9840 Tape
105. xit a Press Menu b Return to the online offline menu at the beginning of this table 3 To exit the menu system without returning the drive to online press Select Tape Bar Chart Explanation The tape bar chart displays two horizontal bars one showing how much tape has been written and the other showing how much tape has been read When selected from the menu these bars are shown during read and write operations and when the drive is Ready idle Mode The bar display alternates with the Write Read and Ready display depending on the present mode of the drive The bar gets its information from the MIR Media Information Region on the tape This information is written to tape when the tape is unloaded If this information is bad the bar will not display To rewrite the MIR information the host must read the entire tape and then unload it The displayed bars use all ten display segments on the operator panel Each segment is usually employed to a display number letter or symbol but in Bar Mode all ten segments are used together to display the horizontal bars Each segment has seven vertical dots and five horizontal dots There are fifty dots the entire length of the display so that each dot represents 2 travel and each segment represents 10 travel of the bars Three rows of dots in the middle of the display represent the read bar and the two outer rows on each side represent the write bar However where the read bar ha
106. y when exiting from the Configuration Main Menu if any configuration menu item was changed If the configuration wasn t changed the saving option is bypassed After the user has made changes in the configuration selections 1 Press the Menu switch repeatedly until the configuration save menu is reached The display will show Save CFG 2 Choose from the following as applicable a Tosave and exit Press Select to save Saving CFG is displayed for about two seconds Press Select again to exit to the next main menu b To abort changes keep the original configuration and exit Press Menu to not save the changes Press Select to exit to the next main menu c To abort changes and repeat configuration editing Press Menu to not save the changes Press Menu again to repeat the configuration editing How to Repeat or Exit the Menu System When the user is finished with the menu operations 1 If applicable press the Menu switch repeatedly until the next exit menu is reached The display will show Exit CFG Exit Drv or Exit Menu If the user is at the Exit CFG or Exit Drv Menu 1 To repeat to the previous menu press Menu 2 To exit to the next main menu press Select 3 Ifthe user wished to exit all menus press Menu repeatedly until the main exit is reached Exit Menu will be displayed If the User is at the Exit Menu Main Exit Menu 1 To return to the menu sys

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