SATA RAID Drive Enclosure
Contents
1. Advanced Controls Elements of the Advanced Configuration Wizard Storage Policy Displays available storage policies that you can assign to volumes The options are enabled after you create a new volume or select an existing volume to edit Volume List Displays Volume Mode storage policy and size details for currently configured volumes Select a volume to edit or delete The Total GBs left field beneath the volume list displays the remaining capacity in gigabytes for all hard disks Drive Graph Displays disk space for each installed hard disk All space allocated to the same volume appears in a matching color A hatch pattern indicates a proposed configuration and a solid block indicates an existing volume Advanced Controls Permit volume creation and modification on each hard disk The Hot Spare check box indicates space on this drive is allocated as rebuild space for the selected SAFE volume 11 Instruction Manual The Use check box indicates drive membership within a volume The Slider specifies capacity allocated to a volume Text Field displays the capacity specified by manipulating the slider The Cap field displays the maximum capacity for the hard drive Vol shows the virtual volume with which each hard disk drive is associated Toolbar button functions Reads a saved configuration into the Advanced Configuration Wizard so you can apply the configuration to the Drive Enclosure2. SteelVine folder Click the Sil 4726 icon to start the Sil 4726 Manager If the launch sequence does not locate an active Daemon a warning will appear click OK to advance past the warning 2 You will be asked to enter the administrator password Once you have done so click OK to proceed 3 A notice will appear as the launch sequence attempts to start the Daemon Click OK If the Daemon fails to start an error message will be displayed Please follow the recommendations in the error message to correct the problem 4 The window that will open Status Window allows you to monitor the status of the installed drives Instruction Manual Status Window The Status Window provides basic information pertaining to the installed drives and their respective configuration NPIOEE 1 S N W252219 at Fan Speed Drive 80 Drive 87 Drive 82 Drive 83 Drive 84 2 4852996 VABSZUE Y48SVLDE YABSVLIE YABSZBDE x vanszue YAGSVLDE YABSVLOE VARSZEDE Dave 22 Deve 83 Dive 84 Capacity Volume 80 Volume 81 gt ET 1 Serial Number Say 2 System Status So 3 Drive Status ear N is G 3 Capacity Information Elements of the Status window System Status section Temp Indicates the current internal temperature of the SAT3550ESR Drive Enclosure Fan Speed Indicates the system fan status Use this data to monitor possible malfunctions Drive Status section Box Status Indicates the drive stat
3. Cancel Aborts the in progress changes and closes the Wizard Multiple Volume Configuration The Advanced Configuration Wizard allows many combinations of storage policies and capacities This procedure shows how to modify a basic SAFE configuration so that it contains several volumes each with different storage policies This example illustrates one possible combination that allocates all of the system s available capacity to One 50 gigabyte GB SAFE volume on drives 0 and 1 with no reserved space for a Hot Spare One FAST volume that uses the remaining capacity on drives 0 and 1 One BIG volume that uses all of the capacity on drives 2 3 and 4 The same sequence of steps applies to any configuration you choose to implement only the storage policy and capacity allocation vary for different configuration options new configuration backup the data Use the Disk Management utility provided by your OS to delete all partitions except the unallocated un initialized disk that represents the SteelVine processor Once the configuration and partitioning of the new volumes has taken place it is safe to restore the backed up data to the new configuration See the section entitled Partitioning Configured Volumes for details NOTE Before reconfiguring an existing SAT3550ESR Drive Enclosure with a 1 Click the Configure Box toolbar button to open the Basic Configuration Wizard 2 Click To Advanced Mode to open the Advanced Configu
4. VIGONI Medis Total Capacny gt 132 7 GEE SER AOLET Rye 4 Y me 34 3 Select 1 Partition from the Volume Scheme drop down list 4 Enter a name for the volume in the Name field 5 Select Mac OS Extended journaled from the Format drop down list 6 Specify the size of the partition in the Size field 7 Click the Partition button 19 Instruction Manual 8 You will receive a warning that Partitioning a disk will destroy all information on the disk Click Partition to acknowledge the warning Disk Utility mounts the created partition and represents it with an icon on the desktop The icon is labeled with the partition name 9 Repeat steps 1 through 8 to partition any remaining disks you configured in the Sil 4726 Manager software Remember do not partition the 320 0 KB Config Disk that represents the SteelVine processor Administering the SAT3550ESR Drive Enclosure Change Password The Sil 4726 Manager software limits configuration access with a password prompt The password information is stored locally on the server running the Daemon The default password is admin 1 Select Change Password from the File menu BON Sii TIE erage venza YWESVIDE VOSSNLRE _ VIESZIDE VAZE frausvine vasswuse vass zeoe 2 Enter the current password or use admin if the default password has not yet been changed 3 Enter the new password of five or more characters in both fields 4 Click OK to implement the new
5. 0 0 cece 16 Partition Configured Volumes LL 18 Administering the SAT3550ESR Drive Enclosure 20 Configuring the SAFE Volume Rebuild Storage Policy 21 Email Notification LL 22 Install New Firmware amp Software 24 Editing the UserConfig xml Monitoring and Troubleshooting eee eee eee eee 27 Storage Policies Glossary eee eee eee eee 31 Specifications Vie Rie e car 33 Technical Support ori Aaa e katate 33 Warranty Information Lin 33 Instruction Manual Introduction Thank you for purchasing a StarTech com 5 Drive 3 5 eSATA to SATA RAID Drive Enclosure A cost effective storage solution SAT3550ESR provides enhanced data protection high performance storage and plug and play functionality making it a simple solution for professional or home users to replicate data and maintain data security Features e Five separate drive bays maximize external storage capacity e Support for both 2 5 and 3 5 SATA hard drives e Single rear eSATA interface to host to manage access to each hard drive e Supports data transfer speeds up to 3 Gbps e Each hard drive bay is hot swappable e Dual 80mm internal fans for enhanced hard drive cooling Before You Begin System Requirements e x86 platform An Intel Pentium 3 500MHz equivalent or faster e Mac platform A Mac G4 500MHz or faster e CD ROM drive driver installation e 64 MB RAM
6. Available in Basic and Advanced modes Read a configuration from a file Saves a configuration to a file on the host Write system configuration to a file computer Available in Basic and Advanced modes Cancels proposed changes Available in Restore configuration to last Commit Basic and Advanced modes Creates a new volume on which to set the storage policy Create a new volume and capacity You can create up to 2 volumes on each hard disk drive 10 total Permits the storage policy and capacity of an existing Edit selected volume volume to be modified Deletes the volume that is currently selected in the Delete selected volume y FEE BE g volume list Delete all volumes Deletes all configured volumes Copy configuration Copies the configuration of another SAT3550ESR to the from other device in the current SAT3550ESR system Command buttons on the Advanced Configuration Wizard To Basic Mode Opens the Basic Configuration Wizard Update Volume Applies the selected storage policy to a specific portion of a hard disk as a proposed configuration Cancel Aborts the pending changes and returns the Wizard to the point where you can perform different advanced configuration functions 12 Instruction Manual Command buttons on the Advanced Configuration Wizard Cont d Apply Submits configuration changes to the Drive Enclosure closes the Wizard and displays the updated configuration on the Status Window
7. Volume 14 Click the Create a New Volume toolbar button 15 Select the BIG radio button in the Storage Policy section 16 Select the Use check box beneath Drive 2 Drive 3 and Drive 4 to allocate all of the remaining system capacity to the BIG volume 17 Click Update Volume Please note Only the last Volume listed in the above example Volume 2 can be edited In order to edit Volume 1 Volume 2 must be deleted In order to edit Volume 0 all Volumes must be deleted and the end user will need to start with a New Volume 18 Click the Write Configuration for System to a File toolbar button to save the configuration 19 Click Update Volume to create the multi volume configuration close the Wizard and will display the volumes in the Status window within a minute or so Sit 4726 Manager elel JE 57N 8252219 Driva m rassvi oe vassvioe 152 5 68 152 5 68 152568 1525 as 50 08 sosa soge 1205 60 102 5 GR 102 5 GR 1457 5 66 25GB isas 60 11 Partition the configured volumes to complete the implementation See the section entitled Partitioning Configured Volumes for details 15 Instruction Manual Manage Configuration files The Basic Configuration Wizard provides menus and icons to manage configuration files The Read Config File command from the File menu in the Basic Configuration Wizard imports a configuration file so that the end user can restore a previously saved configuration stora
8. e 250 MB of available hard drive space e SVGA capable monitor e Mouse pointing device e External SATA cable connection between Host computer and SAT3550ESR e Microsoft Windows 2000 XP Server 2003 or Mac OS X with latest updates Package Contents e 1 x External Drive Enclosure e 1 x Driver Application CD e 1 x 2m eSATA Cable e 1 x Power Cord e 1x Instruction Manual e 1x PCI Express 1x Host RAID Controller Card e 1x Screw Kit Instruction Manual Installation Host Controller installation In order to provide a software and hardware link between the host computer and the SAT3550ESR Drive Enclosure it is required that the included PCI Express Host Controller be installed on the host computer You may also use another Host Controller provided it features port multiplier support however it is not guaranteed that all host controllers with port multiplier support are compatible with the drive enclosure 1 Insert the Driver CD into your CD DVD ROM drive 2 Power down the computer ensuring the system is unplugged and you are grounded 3 Remove the cover of your system see your computer s user manual for details if necessary and gently turn your computer onto its side so that the PCI Express expansion slot on the motherboard is facing upward 4 Locate an empty PCI Express slot and remove the metal plate that covers the corresponding rear bracket You may need a Phillips screwdriver to perform this step Retain the screw You will
9. of third party companies not related in any way to StarTech com Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowledgement elsewhere in the body of this document StarTech com hereby acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders Instruction Manual Table of Contents Introductioni oi ioe ete alee eee een ee tow eens oe waa ae i ate eae ae 1 FO atures cc pack agitate IAA Ei ATA I AIA ALA 1 Before You Begin Liri 1 System Requirements 1 Contents iu ica ihre liana lione pi 1 Installation rr e e ee 2 Host Controller Installation LL 2 Sil 4726 Manager GUI Installation 2 Hardware Guide cece eee 3 Hard drive installation 4 Connecting the Drive Enclosure to the computer 4 Configuration iii eee ewe oie eee ee I eee ees 5 INTFOQUGHON gt art rara Benin Meee bale 5 Status Window sis cerci sec aeie cerae e i E a a 6 Elements of the Status window 0 0005 6 Basic Configuration LL 8 Advanced Configuration 11 Multiple Volume Configuration 13 Manage Configuration files
10. options Email Notification The Email Notification feature allows an end user or administrator to have the Sil 4726 Manager send an email if any of the following conditions situations occur e Partition Rebuild Start e Partition Verify Start e System Fan Too Slow e No Boxes Found e Partition Rebuild Complete e Partition Verify Complete e Power Supply FanToo Slow e Box Removed e Drive Inserted e Drive Unplugged e Partition Rebuild Resume e Temperature Too High Each of the above conditions can be customized for sending options as well as the message that is sent Please see an example of the Setup Email Notification screen on the following page 22 Instruction Manual Drive Umategsed Dre incarna o Setup E mail Notification Setting up Email Notification 1 The box available for the SMTP Server Name can be left blank The Sil 4726 Manager software will perform a DNS lookup and automatically find the correct address 2 The box available for the SMTP Server Port uses Port 25 as a default 3 The From To and CC boxes are for specifying the intended receivers of the condition notifications Note In the From box the end user should type in his her own email address 4 Select Test Email at the bottom of the screen to verify that you have correctly set up the email portions of this feature 5 The Email Notification feature also allows an end user to customize a message for each of the line items of which ea
11. tag where it can be found Creating a Splash Screen The Drive Enclosure Sil 4726 Manager software can further be customized by creating a personalized splash screen 1 Create the logo for your splash screen there are no image size limitations 2 Save the logo as UserLogo xpm The xpm file type is UNIX based 3 Put the UserLogo xpm file in the following location C Program Files Sil4726 Sil 4726 Manager Sil 4726 Config The splash screen will come up each time the end user starts the Sil 4726 Manager software It will stay up for 2 seconds 26 Instruction Manual Monitoring and Troubleshooting Monitoring drive status The color of the drives in the Status window indicates the status of the hard disk drives Normal Drive is active Drive is in a failed state That is a write gt has occurred to a Needs Repyld SAFE volume while the disk drive was offline Drive is offline or unplugged The Verify the disk is Gray or Unplugged background will securely in the bay Red appear red after a Otherwise replace write to as necessary the volume Rebuilding Drive is being rebuilt P There is a mismatch between the Serial and Expected Serial Install the correct Purple Wrong slot because a hard disk drive into the disk drive has been bay installed into the wrong bay Monitoring temperature The following colors indicate temperature status Color Description Resolution Green tempe
12. that are written to different disks simultaneously Striping provides improved performance but does not enhance reliability because there is no way to retrieve or reconstruct data stored on a failed drive To implement the FAST storage policy the Basic Configuration Wizard creates a single volume of four hard disk drives in a striped format The remaining hard disk drive is designated as a standalone volume using the BIG storage policy 31 Instruction Manual SAFE and BIG SAFE and FAST Volume Hot Spare Daemon A storage policy in which one half of the available storage space is concatenated while the other half mirrors the first half to provide full data redundancy In the SAFE and BIG storage policy the Basic Configuration Wizard mirrors the concatenated disks to create a volume consisting of four disk drives designating the remaining hard disk drive as a Hot Spare Also classified as RAID 10 by some industry standards a storage policy in which an array of stripes is created Each strip consists of two mirrored drives SAFE and FAST provide the I O load balancing features of striping and the added reliability of mirrored data equivalent to RAID 1 0 Data are written to mirrored disks in a striped format In the SAFE and FAST storage policy data is written to mirrored disks in a striped format The Basic Configuration Wizard creates a virtual drive consisting of four hard disk drives designating the remaining drive
13. Bs for that hard disk Toolbar button functions E Read a configuration from a file Reads a saved configuration so the end user can apply the configuration to the SAT3550ESR Drive Enclosure Instruction Manual Write configuration from system to a file Saves a configuration to a file on the host computer R Restore configuration to last commit Cancels proposed changes Command buttons on the Basic Configuration Wizard To Advanced Mode Opens the Advanced Configuration Wizard Apply Submits configuration changes to the Drive Enclosure and closes the Configuration Wizard Cancel Aborts the changes and closes the Configuration Wizard Volume Configuration 1 Select Configure Box from the Edit menu or click the Configure Box toolbar button to open the Configuration Wizard Z juz sas 3 Select a storage policy in the Storage Policy frame based on the following definitions Instruction Manual Basic Storage Policy Options JBOD bypass Creates a logical volume for each physical hard disk SAFE RAID 1 Creates two volumes For each volume one hard disk is mirrored onto a second drive Makes the remaining drive the Hot Spare for both volumes BIG Span Concatenates all hard disks into a single volume FAST RAID 0 Stripes Hard drives to increase storage operation speed SAFE and BIG Concatenates half of the available space on four hard disk drives and mirrors that ha
14. SATA RAID Drive Enclosure 5 Drive 3 5 eSATA to SATA RAID Drive Enclosure da i SAT3550ESR ctual product may vary from photo StarTech com Making hard to find casy FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names and or symbols
15. a physical disk drive With JBOD Just a Bunch of Disks the JBOD number of available virtual drives is equal to the number of physical drives JBOD is also called the bypass mode because the host bypasses the virtualization engine to access the drive directly This storage policy stores all data in duplicate on separate hard disk drives in order to prevent data loss due to drive SAFE failure At least two hard disk drives mirror each other at all times equivalent to RAID 1 Every write operation goes to both drives SAFE provides the highest level of data protection but halves the amount of storage space because all data must be stored twice To implement the SAFE storage policy the Basic Configuration Wizard creates two volumes Each volume consists of two hard disk drives that mirror each other The remaining hard disk drive is specified as a Hot Spare for both volumes This storage policy concatenates multiple physical hard disk drives treating them as one large volume in turn allowing you BIG to increase logical volume size beyond the capacity of individual hard disk drives BIG provides the maximum amount of storage space but no additional data redundancy In the FAST storage policy I O processing is balanced evenly to all drives in a method known as striping equivalent to RAID FAST 0 Striping increases storage operation speed by using several disk drives in parallel while each portion of data is divided into segments
16. ar BB Sil 4726 Manager Change the line that reads lt StatusScreenTitleBar gt Sil 4726 Manager lt StatusScreenTitleBar gt To lt StatusScreenTitleBar gt Your Company Name lt StatusScreenTitleBar gt In order to display BB Your Company Name The AllowPolicyChanges True turns on the Policy feature If the end user changes the XML tag value to False the Policy Icon will not appear in the GUI and the feature will not be available For example E sit 4726 Manager BA Sil 4726 Manager lt AllowPolicyChanges gt True lt AllowPolicyChanges gt lt AllowPolicyChanges gt False lt AllowPolicyChanges gt 25 Instruction Manual The AllowAdvancedConfig True turns on the Advanced Config feature If the end user changes the XML tag value to False the general Configure feature will still be available but the Advanced button inside the Configuration feature will not be available lt AllowAdvancedConfig gt True lt AllowAdvancedConfig gt lt AllowAdvancedConfig gt False lt AllowAdvancedConfig gt Please Note If the file is missing from the working directory the GUI will allow both policy changes and advanced mode as well as the status screen title to be set to Sil4726 If there are any errors in the XML tag value the Advanced Configuration button will not be available in the Configuration Setup If there is an error in the XML tag value a pop up window will appear displaying the error and the
17. as a Hot Spare One or more hard disk drives are unused during normal operation and are configured to be a spare If an active drive in a SAFE volume fails the data on the remaining hard disk drive is duplicated onto the Hot Spare to regain redundancy All SAFE volumes can have a designated Hot Spare A virtual or logical drive comprised of one or more physical hard disk drives Once you create a volume the operation system uses and maintains the volume as if it were a single physical disk drive allowing software to overcome size restrictions imposed by physical disk drives Component of the Controller Configuration Utility responsible for status tracking and SAFE volume rebuilds 32 Instruction Manual Specifications Regulatory Certifications FCC CE UL ROHS Bus Type eSATA Form Factor 3 5 inch SATA HD Drive bays Connectors Enclosure eSATA 7 pin LED indicators One per Drive presence and activity Host connection presence amp activity Fault indication Power indication Power Internal 200W Power Supply Controller Card eSATA PCI Express Host RAID card Maximum Data Transfer Rate eSATA 3 Gb s Windows 98SE Setup driver CD incl ME 2000 BS connor XP Vista MAC OS X 10 3 0r later Dimensions 300 x 150 x 230 mm L W H Weight 5 kg Technical Support StarTech com s lifetime technical support is an integral part of our commitment to provi
18. atus and or host communication status LED 0 is on the left and is typically blue LED 1 is on the right and is typically green In addition there is one error condition LED labeled and the SAT3550ESR power on indicator OK Error Condition When SAT3550ESR is powered on the host scans the disks in sequence as indicated by a brief flash of lights on LED 1 Once the host scan is complete LED 1 is lit for each drive present During disk operations LED 0 flashes as data is transferred to and from the drive and the host If a SAFE volume is being rebuilt LED 1 blinks slowly on both mirrored disks Table 15 Status Indicators for 0 and 1 LEDs Off Off Power on no device attached Off PHY communication established Activity LEDO On 29 Instruction Manual Status Indicators for and OK LEDs anton Startup or ON indication OK LED will flash during reset and will remain green in all other cases ERROR The LED will light as a result of an EEPROM error during boot or following a runtime error 30 Instruction Manual Storage Policies Glossary SAT3550ESR provides the following storage policies for mapping physical to virtual drives You can use the Basic Configuration Wizard or the Advanced Configuration Wizard to choose from these policies It is important to choose a suitable policy to make the best use of available storage This storage policy grants the host computer direct access to
19. ch has its own default message already built in For instance if the end user wants to edit the message for Drive Unplugged a Click on the Message box b The following message will appear Sil4726 B Drive Slot DN Temperature T System Fan Speed SF Power Supply Fan Speed PSF The drive was unplugged 23 Instruction Manual c The message information can be customized to suit the end user s needs The Daemon can extract the following data from the Sil 4726 hardware B Box Serial Number DS Drive Serial Number DN Drive ID slot V Current Volume T Current Temperature SF System Fan OK Flag PSF Power Supply Fan OK Flag d If there is information that the end user would like included in the error message it can be entered by typing in a selected message code listed above For instance to put in the Box Serial Number type in the descriptive text followed by the message code as demonstrated below SiI4726 B Drive Slot DN Temperature T System Fan Speed SF Power Supply Fan Speed PSF Box Serial Number B The drive was unplugged Install New Firmware amp Software Warning Do not power off or access the Drive Enclosure while upgrading firmware Please note that this process may take several minutes 1 Click the Specify Firmware toolbar button or select Specify Firmware from the Edit menu of the Status window The Firmware Selectio
20. de industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a one year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 33 About StarTech com StarTech com is The Professionals Source for Hard to Find Computer Parts Since 1985 we have been providi
21. e Partition Wizard will launch Click Next to begin 5 Select the Primary or Extended option and click Next 6 Specify the partition size By default the partition occupies the entire volume Click Next to proceed 18 Instruction Manual 7 Assign a drive letter or mount path and click Next 8 Select the appropriate file system name the partition and click Next 9 Review the file system settings and click Finish to create the logical partition 10 Repeat steps 1 through 9 to partition any remaining disks you configured in the Sil 4726 Manager software Remember do not partition the disk that represents the SteelVine processor Mac OS X 1 Launch Disk Utility from the Application gt Utilities folder LI Utilities a 1 Satart AirPort Admin Utility Vede E amp sneriock ID AirPort setup Assistant Srities MI Audio MIDI Setup see System Preferences v Biuetcoth File xchange 7 Textton 0 JE Colorsyse Utility TortotseVS T m Console Directory Access Luf 28 selected 119 42 GR asisti 2 Select a configured disk and click the Partition tab Step 2 Step 4 81 CA WOK WO 1600 Bi itaciminen HO 152 7 CH Maxtor 5 Y160 BB 152 7 CA Maxtor 6 Y160 152 7 ca Mine rema A ee 1627 ca ore F109 se IG e Step 5 CE Maxtor o Tie IN io fu to Step 20 0 KE Config Dick Media 3 Step 6 J Step 7 A ca Dish Description Masto
22. ge policy The Save to Config File command from the File menu in the Basic Configuration Wizard exports an SAT3550ESR Drive Enclosure configuration to a file Each of the procedures in the Basic Configuration chapter prompts you to save a configuration file Import a configuration file Please note A configuration file must be saved and available prior to being able to import it Please see the section entitled Save a Configuration File for details 1 Select Configure Box from the Edit menu or click the Configure Box toolbar button in the Status window to open the Basic Configuration Wizard 2 Select Read Config File from the File menu in the Basic Configuration Wizard BW 10 752219 Configuration i 3 Navigate to the required file and click Open to import it The Basic Configuration Wizard provides notice of a successful import and graphically displays the imported volumes 4 Click OK to implement the imported configuration 16 Instruction Manual Save a Configuration File 1 Select Configure Box from the Edit menu or click the Configure Box toolbar button in the Status window to open the Basic Configuration Wizard 2 Select Save to Config File from the File menu in the Basic Configuration Wizard Sever E 514726 Manager gt oom uo 6 4724 Cont elesi218 3 Navigate to the appropriate directory specify a file name in the File Name text box and click the Save button 17 Instructi
23. ification Sends email notification for the selected items Event Log Opens the Event Log viewer Specify Firmware Opens the Firmware Selection dialog Instruction Manual Basic Configuration The following section details the Basic Configuration Wizard and explains how to configure volumes virtual drives Basic Configuration Wizard The SAT3550ESR Basic Configuration Wizard is accessible from the Status window and allows volume management The Wizard defines volumes based on a selected storage policy An end user cannot modify volume counts or capacities To protect against unintentional changes the SAT3550ESR prompts for a password for first time access of the Wizard The default password is admin For additional information on the default password please see the section entitled Change Password 1 Storage Policy Identifies available storage policies to assign to the ci SAT3550ESR configuration 2 Volume List Shows Volume Mode storage policy and Size details for created volumes The total GBs Left field beneath the volume list displays the remaining capacity in GBs for all installed hard disks 3 Drive Graph Displays disk space for each hard disk drive All space allocated 7 to the same volume appears in a matching color A hatch pattern indicates a proposed configuration and a solid block represents an existing volume The Cap field beneath each drive in the drive graph shows the maximum capacity in G
24. lf to the second half of the available space Makes the remaining drive the Hot Spare SAFE and FAST RAID 1 0 Creates one volume consisting of four hard drives data is written to the mirrored disks in a striped format Makes the remaining drive the Hot Spare 4 When prompted to acknowledge that the configuration change may result in data loss click Yes to accept the configuration 5 Select Save to Config File from the File menu to save the configuration 6 Click Apply to create the selected configuration The Volume display will close automatically and the Status window will refresh within a minute or so 7 Partition the configured volume s to complete the implementation Please refer to the section entitled Partitioning Configured Volumes for further information 10 Instruction Manual Advanced Configuration The following section details how to use the Advanced Configuration Wizard to apply more than one storage policy to volumes in the SAT3550ESR Drive Enclosure While the Basic Configuration provides six predefined storage policies to quickly configure the Drive Enclosure the Advanced Configuration Wizard allows you to configure up to ten volumes each with different storage policies and capacities The Advanced Configuration Wizard is an extension of Basic mode that allows you to create two volumes virtual drives on each physical hard disk aba Ri 0 Storage Policy Drive Graph Volume List
25. n dialog displays all of the SAT3550ESR Drive Enclosures attached to the host the integrated circuit IC revision and the current firmware installed on each Drive Enclosure assuming more than one SAT550ESR is in use 2 Select the Sil 4726 Drive Enclosure that requires a firmware upgrade 3 Click the Browse button next to the Update Firmware from File text box navigate to the new firmware file you wish to load from a CD or hard disk drive and select the bin file 4 Click Install Firmware to begin the upgrade 24 Instruction Manual 5 Click OK to dismiss a message box that states the firmware was successfully downloaded Editing the UserConfig xml The UserConfig xml file is used to define the Status Screen Title Bar and allow configuration of the Policy Change as well as the Advanced Configuration features The UserConfig xml file can be found in the following location C Program Files Sil4726 Sil 4726 Manager Sil 4726 Config To edit this file Right Click on the file name select Open With and select Notepad Once opened the following will be displayed i UserConfig xml Notepad Joe File Edit Format View Help KS114726 gt i b j ba lt StatusScreenTitleBar gt SiI 4726 Manager lt statusscreenTitleBar gt lt Al lowPolicyCchanges gt true lt Al lowPolicychanges gt lt Al lowAdvancedconf i g gt true lt Al lowAdvancedconfi g gt lt S114726 gt v As an example to change the Status Screen Title B
26. need it to secure the card later 5 Gently insert the card into the empty slot making sure it is firmly seated 6 Secure the card to the rear panel using the screw you removed in Step 3 7 Power on the computer Once the operating system is fully booted insert the Driver CD included into the CD DVD ROM drive You will notice several message balloons originating in the taskbar indicating that the required drivers are being installed for the devices found Computer Management B Sie amen y Window teo Hare ea Once the card has been properly installed you can verify that it is detected by the operating system by browsing to the device manager i e Start Control Panel System Hardware Device Manager Sil 3132 geom SATALink Slates Controller Sound video and gare controllers fa Sarvet and Atpleazione Sil 4726 Manager GUI installation The Sil 4726 Manager GUI provides a convenient way to manage disks installed within the Drive Enclosure To install the Sil 4726 Manager GUI 1 Locate the Setup exe file by browsing to the BT3045_Manager Sil 4726_Graphic_User_Interface_V4 0 0 9 subfolder 2 Double click on the Setup exe file to begin installation Follow the on screen prompts to complete installation Instruction Manual Hardware Guide Front Panel closed Rear Panel Front Panel open Error Condition Indicator OK Indicator Safety latch Front Panel D
27. ng IT professionals with the quality products they need to complete their solutions We offer an unmatched selection of computer parts cables server management solutions and A V products and serve a worldwide market through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech com for complete information about all our products and to access exclusive interactive tools such as the Parts Finder and the KVM Reference Guide StarTech com makes it easy to complete almost any IT solution Find out for yourself why our products lead the industry in performance support and value Revised 28 September 2007
28. on Manual Partition Configured Volumes This chapter explains how to partition volumes after configuring them with the Sil 4726 Manager software The end user must partition volumes for the host computer s operating system prior to storing data on the volumes Please refer to the operating system documentation for further guidance Windows Note Before reconfiguring a volume back up the data and delete previously defined partitions Do not however delete the partition that represents the SteelVine processor the Not Initialized disk with no capacity allocated to it After the new volumes are configured and partitioned the backed up data can be restored to the new configuration 1 Right click the My Computer icon and select Manage from the pop up window 2 From the Computer Management window select Disk Management under Storage to open Windows Disk Manager 18 Ele an yow wri Note The Disk numbers in the Windows Disk Manager may be different from the Volume numbers shown in the Sil 4726 Manager Status window the Basic Configuration Wizard and the Advanced Configuration Wizard Be sure to select the correct disk based on the expected disk capacity to create a partition 3 Right click on the configured disk s unallocated space and select New Partition If the New Partition option is not available select the disk and initialize it first To do this right click on the disk item and select Initialize Disk 4 Th
29. oor Instruction Manual Hard drive installation 1 Open the Front Panel Door exposing the individual Drive Bays 2 To remove one of the Drive Bays from the enclosure slide the Safety Latch on the front panel of the bay to the left Gently press the cover of the Drive Bay until you hear a click allowing the Retaining Arm to move freely Grasp the Retaining Arm and pull the Drive Bay from the enclosure 3 Align the screwholes provided on the base of the Drive Bay with the screws provided on the base of the hard drive Secure the hard drive to the metal base of the Drive Bay removed in step 2 using the included screws as necessary 4 Once the drive has been secured to the Drive Bay replace the Drive Bay by gently sliding it into the empty slot ensuring the Drive Bay is properly resting on the internal guide rails provided The SATA data and power connectors located on the back of the hard drive should be in direct contact with the connectors located internally at the back of the enclosure 5 Gently press the Retaining Arm see step 2 until it locks back in place now flush with the other drive bays 6 Slide the Safety Latch to the right to ensure that the installed drive is not accidentally released from the enclosure 7 Repeat steps 1 6 for the remaining hard drives you wish to install 8 Once you have secured each hard drive within the enclosure close the Front Panel Door Optionally you can lock the Front Panel Doo
30. password Managing the Client Connection to the Daemon The Sil 4726 Manager software consists of two modules the Daemon and the User Interface The Daemon monitors the status of the Drive Enclosure and performs SAFE volume rebuilds By default the user interface attaches to a Daemon running on the same host to display the information gathered by the Daemon The interface can be configured to display information tracked by a Daemon running on a remote host Having the user interface remote to the Daemon allows remote monitoring for system fan and hard disk drive failures Identification of a failed part allows the necessary repairs or replacement to be made before further complications arise 20 Instruction Manual Set up a remote connection Before a remote connection can be established the following conditions must be true e The Daemon is installed and running on a host computer connected to the Drive Enclosure e The user interface is installed and running on a remote host computer e A TCP IP connection can be established between the Daemon and the user interface The Daemon listens for connections on TCP port 51115 Do not change this port number 1 In the Status window select Change Connection from the File menu 2 Enter the hostname or IP address of the PC hosting the Daemon Click OK The User Interface will establish the requested connection and will display the information gathered by the remote Daemon in the Sta
31. r in place using the keys provided by turning the lock 1 4 turn in a clockwise direction Connecting the Drive Enclosure to the computer To connect the SAT3550ESR Drive Enclosure to the host computer Connect one end of a standard eSATA cable to the port located on the rear panel of the Drive Enclosure connect the remaining end of the eSATA cable to the eSATA port provided by the the newly installed host controller on the host computer To power the SAT3550ESR Drive Enclosure Connect the female portion of the included power cable to the male power port located on the rear panel of the Drive Enclosure Connect the remaining end of the power cable to an available power outlet Press and hold the Power button for three seconds located on the front of the Drive Enclosure Verify that the drives are detected by the operating system in Windows for example browse to My Computer where the newly attached drives should appear Instruction Manual Configuration Introduction Windows 1 Click on the Start button and select All Programs Click on Sil 4726 Manager to launch the configuration program 2 From the window that opens you are able to monitor the status of the connected drives S N 8252219 Fan Speed Drive 80 Dave 10 Drive 1 Drive 82 Drive a3 Capacity 152 5 GB pure 152 5 GB 152 5 GB_ Volume 80 Volume 1 Mac OS X 1 Launch the Finder and locate the Sil 4726 program within the Applications Utilities
32. ration Wizard 3 Select Delete all volumes from the toolbar Wh i0 7252219 Configuration 55 Click Delete All ee Rips Volumes 4 When prompted to confirm the deletion of the volumes click Yes 5 Select Create a new volume from the toolbar Bh 0 7257219 Cortina SIOE Click Create a far I RI 0 0 new volume 13 Instruction Manual Select SAFE RAID1 as the Storage Policy Click on the Use check boxes underneath Drives 0 and 1 Move the slide to 50 Safe Mode Uncheck Hot Spare 7 Click Update Volume 8 When prompted whether to create a Hot Spare for the SAFE volume click No In some configurations you may want the added redundancy of a Hot Spare The goal of this example is to use all available system capacity to deliberately avoid the Hot Spare 9 Click the Create a New Volume toolbar button Cross hatches en identify allocated space for updated volumes Light solid colors identify unallocated disk space 10 Select the FAST radio button in the Storage Policy section 11 Select the Use check box beneath both Drive 0 and Drive 1 14 Instruction Manual 12 Move the slider beneath Drive 0 all the way to the right to allocate the remaining capacity on the two drives to the FAST volume If you wish you can allocate less than the total remaining capacity to the new volume However doing so makes the unallocated capacity unavailable and unused 13 Click Update
33. ratures norma __ Remove object s that interfere Temperature is greater than f 3 x with airflow around the Drive 50 C 122 F Enclosure Ensure constant airflow around the Drive Enclosure If there is no airflow replace the fan Identify the drive causing the temperature increase and replace it Temperature is greater than 53 C 127 F 27 Instruction Manual Monitoring fan status eoor valve peso Recta Both system and Green System PS power supply tang are functioning within limits The system fan is System not spinning or spinning is slower The power supply PS fan is not spinning spinning slower than expected Both system and power supply fans System PS are not spinning or spinning slower than expected Review Event Logs Event logs are helpful for troubleshooting and locating a system malfunction 1 Select Event Log from the Edit menu in the Status window 2 The Event Log screen displays a list of events in a tabular format The Date column displays the date and time of the event The Box SN and Drive SN columns display the respective serial numbers for the event The Drive Manufacturer column displays vendor information The Message column gives an event description 3 Click Refresh to update the log or click Close to close the log 28 Instruction Manual Front Panel LED Indicators Each disk drive and the host connection have two LEDs to indicate drive st
34. sk drive without requiring a rebuild To minimize the possibility of data loss the rebuild process should be set up to start immediately With Manual Rebuild selected the end user decides when to initiate rebuild following a rebuild prompt Unless the Sil 4726 Manager and the Drive 21 Instruction Manual Enclosure are actively monitored the Automatic Rebuild should be set up to minimize the possibility of data loss Please Note In case No is selected in response to a rebuild prompt select Scan Devices from the File menu of the Status window to trigger a new prompt Please Note Once the Daemon rebuilds to a designated Hot Spare a designated Hot Spare will not exist Configure a rebuild 1 Select Specify Policy from the Edit menu of the Status window 2 Select one of the following policy options e The Manual Rebuild radio button requires a user to manually initiate a rebuild of the volume e The Automatic Rebuild option forces the Daemon to initiate the rebuild process automatically and minimize the possibility of data loss 3 If the Automatic Rebuild option is selected the end user will have the following additional choices e Immediate Rebuild causes the Daemon to rebuild immediately following detection of an offline hard disk drive e Rebuild Only If Needed delays the rebuild for a SAFE volume with an offline hard disk drive until the write occurs to the SAFE volume 4 Click the Accept button to commit the selected
35. tus window Configuring SAFE Volume Rebuild Storage Policy A rebuild is initiated to restore data redundancy for a SAFE volume that has entered a vulnerable state In a vulnerable state one of the two mirrored disks goes offline or is inaccessible Although the SAFE volume remains available during the rebuild process the volume is susceptible to data loss through damage of the remaining disk until data redundancy is restored through a rebuild Host access takes precedence over the rebuild process If continuing to use the SAFE volume during the rebuild the rebuild process will take a longer time to complete Please note that the Rebuild feature also applies to other SAFE policies such as SAFE and BIG and SAFE and FAST What happens during a rebuild The rebuild process restores data redundancy by first utilizing space allocated for a Hot Spare In case Hot Spare space does not exist or has already been rebuilt the SteelVine processor rebuilds to empty space on a hard disk other than the one containing vulnerable data Following a rebuild it is not necessary to designate space to a Hot Spare for a subsequent rebuild to occur With Automatic Rebuild and Immediate Rebuild options selected the Daemon automatically initiates an immediate rebuild If the end user wants the Daemon to delay the rebuild until after the first write to the SAFE volume select the Rebuild Only If Needed option The latter setup allows temporary removal of a hard di
36. us Normal Rebuilding Unplugged Needs Rebuild New Drive Wrong Slot Drive S N Shows the unique serial number assigned by the disk manufacturer Exp S N Shows the expected serial number of the hard disk drive The Daemon compares the expected and actual drive serial numbers to detect when a drive s status changes Instruction Manual Capacity Information section Policy Shows the storage policy configured for each volume Total Shows the combined capacity of the volume Drive Shows capacity information for each hard disk Capacity Shows the full amount of storage space in GB available on each hard disk Volume Shows the total volume capacity and the drive capacities assigned to each volume File Menu Change Password Opens a dialog to establish a new password Scan Devices Refreshes the status list details presented on the Status window Change Connections Opens a dialog to establish remote connections Edit Menu Configure Box Opens the Basic Configuration Wizard From here you can access the Advanced Configuration Wizard Specify Policy Opens the Rebuild Policy dialog Specify Email Notification Sends email notification for the selected items Event Log Opens the Event Log viewer Specify Firmware Opens the Firmware Selection dialog Toolbar button functions Configure Box Opens the Basic Configuration Wizard Specify Policy Opens the Rebuild Policy dialog Specify Email Not
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