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SonicWALL CDP 6.0 Agent User`s Guide

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1. BI Restoring Server Applications Restoring Exchange 2010 InfoStore You can restore Exchange 2010 InfoStore databases by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface This section describes how to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data directly to the Exchange database e Restore to Disk Copies the data to a folder on the local disk then you can copy it to the Exchange database A storage group must exist in Exchange in order for the restore to work properly Note The current account must have privileges to access the Exchange server If authentication is configured for the Administrator account login as Administrator to do the restore For information about configuring the Administrator account for Exchange authentication see Configuring Authentication on the Exchange Server on page 66 See also KB867704 and KB824126 To restore InfoStore data using the SonicWALL CDP Agent User Interface perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the My Backups tab Step 2 Inthe left pane click Applications The display expands to show available backup tasks Step 3 Click the desired backup task The available revisions are displayed y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step4
2. i ters Fs 2 Restore Mcrosott Exchange Into ssone a wt Service A Dum irm esio ati all iexisstirug files in the original bca will Eus dihias make sure POU ave backed up those files d neadail ari Cancel Step 9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance Stop service e Restore Microsoft Exchange InfoStore Start Service A warning is also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Details Mscrosoft bxchanpe ildostore Slap Deesermulion Blasi Tiree Dur atium 0 Drveriosrd let Gorn ipplkance 18 47 43 ios n 1 Thr rrr e 2 Penia Marosi Eicher In astore v tE Saal ara Fi During restoration all existing files im the original location wil he deleted Please make sume fou honors backed ug Cheese files if rmn Cane y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step 10 When the restore is finished click Close Application Restoration Detadis Microsoft Exchange Infostore wep Description ark
3. The backup occurs on the selected dates Hem M x ch edule aa Enable Specific Dates lo schedule amp specihic dale click The ema calendar end Then Select the cabe Ds rA HH 204 x Suebecl Time Greate an miera Schedule Poly for C ontimrous Bata Baskug Or Continous Data Backup pst crine tres tine Interne Cr create en Lvemit Gorai Poe y Tor Fibesete and Applications a Everi Sanat U0 H 0 Repeal every mites unti DE Cancel Select the Enable Specific Dates checkbox Click the small calendar and then select the date s Select the time at which to start the backup Under Select Time to back up the files beginning at a specific time select the Event radio button then fill in the Start at fields by selecting an hour and a minute for the start time To repeat the backup type a value into the Repeat every minutes field and select an hour and minute for the end time after until Step 6 Click OK after defining the desired schedule New schedules are visible in the table on the main ochedules page SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies Viewing a CDP Schedule Object A default CDP schedule object is inherited from the SonicWALL CDP appliance It uses Interval scheduling rather than Event scheduling Only the Day Interval tab of the Edit Schedule Object interface is used You can view the default CDP schedule object but cannot change it Ty i
4. e Configuration on a 32 bit Machine page 60 e Configuration on a 64 bit Machine page 61 oee the following Microsoft Knowledge Base articles for more information http support microsoft com kb 556045 http support microsoft com kb 821 897 Configuration on a 32 bit Machine Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 To configure the Exchange admin user on a 32 bit machine MS Windows SBS 2003 and MS Exchange 2003 perform the following steps Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Add this user cdpAdmin to the group Backup Operator On the Exchange server launch the Exchange system manager console and navigate to Servers Expand Servers right click on the server name and then click Properties On the Security tab add the cdpAdmin user to the Group or user names list Make sure this user has Full control permissions Logout of the MS Exchange server machine and then log back in as the cdpAdmin user Open SonicWALL CDP Agent User Interface select the Application tab and add MS Exchange User Mailbox Click the Configure Authentication button Enter the user credentials in the authentication dialog box User Domain user yourDomain cdpAdmin Password password for user cdpAdmin y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Configuration on a 64 bit Machine To c
5. CDP Software General Release Description Release Notes Versinrn Size o COP Software 110 210 5040 6080 Release Date Release Notes 5 1 4 1 40020 K Jul 20 2010 Additional Software versions Add To My Downloads Step5 Select the CDP Agent Software you want to download For Windows download one of the following installers where the x s represent version numbers e CDPSetup x64 6 0 x xx exe For 64 bit Windows operating systems e CDPSetup x86 6 0 x xx exe For 32 bit Windows operating systems For Mac OS download the following installer where the x s represent version numbers e CDPAgentTool 6 0 0 xx dmg For Linux download the following installer where the x s represent version numbers e CDPAgentTool 6 0 0 xx tar gz Step6 Confirm the CDP Software download The latest CDP Software is now saved on your computer y SonicWALL CDP 6 0 Agent User s Guide Installing the SonicWALL CDP Agent Software W SonicWALL CDP Agent Installation on Windows This section describes the requirements and installation steps for Windows computers Installation Prerequisites for Windows In order to install the SonicWALL CDP Agent you must have e A computer which meets or exceeds the following requirements e Pentium Ill 450 MHZ Processor e 256 MB of RAM e 40 MB of free disk space Windows 7 Vista XP or Windows Server 2003 or 2008 e Administrator privileges on the computer you are installing to e All applications
6. Eysiern Files w Col REGES Fie Fepkcabon Services w ESMETABASE w Bod ered Syl fet w Ach Deeds w Pe rt nnanceCounbert thes OK Cannel In the Options drop down list select one of the following Restore to original location This option restores the files to the application in their original location and to original System State file locations Restore to alternate location This option restores the files to the disk of the agent machine y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step7 Under Components select the checkboxes for the files you want to restore To ensure a consistent environment after the restore select all files It is not recommended to restore certain System State subcomponents individually like Certificate Services database and COM Class Registration database due to dependencies For more information see http technet microsoft com en us library cc785306 28WS 10 29 aspx Step 8 Click OK The Application Restoration Details window appears Apniicetion Passi ad Delais Syedisn Stele Sep esa ai minim nrart Tene iir ati I o TI d a E F F J Ti 7 t n 1 a z F uL i l4 Hl al zl zl zl zl iil a a Ti F a E ls 7 r3 fi r1 REmzlura enl mil m Ex ari Cancel Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The st
7. This license allows you to back up five applications that are installed on your server such as Exchange SQL Active Directory and others The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature includes the following capabilities e Ability to set and manage the backup schedule e Optional automatic backup to an offsite location e Retention of multiple backup versions How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup Microsoft Exchange databases you must configure an application object a schedule and a backup task that includes both the application object and the schedule Note Exchange 2010 InfoStore does not use storage groups as are used with Exchange 2007 2003 InfoStore but provides direct access to the databases for backup and restore The InfoStore application allows you to add or remove individual Microsoft Exchange databases for backup set backup schedules restore specific backups of the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Adding an InfoStore A
8. hes ur c Pulmirs 7 Hele E TUN y Harris In uses OOF rues and Folders SERVERTTUS amp i EU ms Pile ne iera E s Appliearinna I Soluces 5 Backup Itika Ee P m y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Adding a Client Application Object To backup a client application such as Outlook or Outlook Express you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create a client application object perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Applications Step3 Inthe right pane click the Plus button atthe lower right corner The Add Application window opens Add Application x Apg i Mises use Cuilisuks Esp ees HR Cancel Step4 Type a descriptive name for the application object into the Name field Note With the exception of Outlook and Outlook Express only applications that are installed on your local computer will display in the Add Application window Step5 Select the desired application from the Application drop down list The list of available applications is automatically populated through a discovery process Step6 Under Application items select the checkboxes for one or more items to back up Step7 In the Add Application wind
9. perform me following sleps Step 1 Click the Login to Administrator File Browser button c EZ SonicWALL CDP 6 0 Agent User s Guide q W Using Online Help Accessing Technical Support Information Click the Technical Support link on the Help page to display a link to the SonicWALL Knowledge Base and the Log Viewer To view the log entries click the View Log button i Status My Backups Policies 2 Help Technical Support Pi Orlie Help e Technical Support cu Yie Leg Rare Log As 9 Ahma ZODRKOWWALL COP Boenb Tol amp ppbention rini bog Ti rely APCS reguli SERVERTO PUBGBTBC eL ec enims SCR YRC EH Ager YUEGST SL eet Lhe Pa perce Gabela amp pplnnen neburre RPS Call Lordana iere ppl ash BECZ CBE sericea RPC2 Cnt IL egacyEnabledi Lx To save the log as a file on your hard drive click the Save Log As button specify the location and file name in the save dialog and then click Save Please select target location to save in Save ri E SonmcWALL Contras DalaProtecton ct Dakio CDPAgentoervice eon a p MeloochangeRestone c de E COPAgenrServcn exe deg nonna d e lll COP Agent Tod si HDSgeni dii es E cDPOent log A windesecurty dil Fr S COP ClentCnre di Writers vrl it A CDPSelun exe EET Adobenlkinstaler ex S cDesuppert di Si Erick echange al S CPU dii 8 CDPAgeri di 5 CpPvss di 73 CDPAgentProsy emen S
10. the task To create a backup task for an InfoStore backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Backup Tasks Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Adhd Backup Task x lame Eeri Ai Backun Trick Tet Db Tyee Appleone 7 Paxplicalion Data Enche Mailbox backup humke od Vveraiorn ri 1 Ador lrri ansbe Bard al Fes Heie Schedule Fechangr ant Sehed 7 v Lr A k in CHR Caner Step 4 Type a descriptive name for the backup task into the Name field Step 5 Select Application from the Select File Type drop down list Step 6 Select the desired application object from the Application Data drop down list Step7 Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 Step8 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step9 In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired sch
11. uL CE E EY LEN LI Offsite Backup of SQL Server Offsite Service backup of CDP can be selected at the agent level when configuring the backup task This implies that all SQL Server instances and databases selected on the agent will be backed up to the Offsite Service You can view files backed up offsite by expanding the Offsite option while logged into the Agent as Administrator For information about this see the Using the Administrator File Browser section on page 30 y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Restoring Server Applications When using SonicWALL CDP if an agent should experience an event that results in data loss you will be able to recover any data that you had defined for backup In the event of agent data loss data can be recovered directly from the SonicWALL CDP appliance In the event of a disaster that has rendered local data corrupted or destroyed data can be recovered from the Offsite Service while logged into the Agent as Administrator For information about this see the Using the Administrator File Browser section on page 30 See the following sections e Restoring Data from Exchange 2010 section on page 101 e Restoring Data from Exchange 2007 2003 section on page 107 e Restoring SharePoint section on page 114 e Restoring System State and Active Directory section on page 116 e Restoring Data from Microsoft SQL Server section on page 121 Rest
12. 1 L d EveniXn Backup Task Li Raisini e Lame Deina La T Bah LINES Ficus e m Hirr d pra E paie d ecu Baceup Date Baekrm Tyee Mig cei lhe Aeg Erre pp Desks Lus Lammon Fobie Vike Dimmi aiar Died Tis Step 3 Click the desired backup task The available revisions are displayed Step 4 Click the desired revision The root folder and details about the revision are displayed including the date and time Note To restore all user mailboxes contained in the revision click the Restore icon and skip the next two steps Step5 Torestore a single user mailbox click the desired user mailbox to restore The Details are displayed Step6 In the Details section click to select the desired backup in the table in the lower area of the Details section such as the Full backup of the mailbox Step7 At the bottom right corner click the Restore icon The Application Restoration window opens Applica Arsi air x Options Restore 1o application 7 Cour genes naghirnticat nri CER ane el y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step8 Fora single user mailbox restoration select Restore to application from the Options drop down list No other option is available in this case When restoring all mailboxes in a Revision select one of the following from the Options drop down list Restore to original location This option restores the files to the M
13. Administrator File Browser and view details about recent backups This section contains the following subsections e Current Agent Information section on page 28 Changing Appliances section on page 29 e Using the Administrator File Browser section on page 30 e Viewing the Status Events Panel section on page 33 To view the Status window click the Status tab at the top of the Agent User Interface Figure 16 provides an image of the Status window which displays recent Backup Events and FileSet and Application Events Figure 16 Status View ip Status 5 My Backups z Policies Help Agent Information Backup Events Appliance 0 016 165 Task Hame Start Time Duration Status Agent SERYER101 Programs task snapapi dli 2010 12 11 07 02 00 00 04 Completed aE Meet Programs task snapman ssz 2010 12 11 07 02 00 00 04 Completed File Court The Programstask mavcp 1 all 2010 12 11 0702 DD DECDH Completed size 137 6B Programs task mever dll 2010 12 11 07 02 00 00 01 Completed size on Disk rr MB Programs task System Web Ulio 2010 12 11 07 02 00 00 01 Completed uota 80 0 GB Programs task SystemMVveb Ll o 2010 12 11 07 02 00 00 01 Completed Policy Mame Default Policy Programs task V sRes lall 2010 12 11 7 02 00 00 01 Completed li FileSet and Application Events Task Finish Time Status Programs task 2010 12 11 07 02 23 Successful 3 Programs task 2010 12 11 06 02 30 Successful Programs task 2010 12 11 05 02 11 successtul
14. Click the desired revision The root folder and details about the revision are displayed including the date and time IB sor c WALL CDPAgent Tool ET SONICWALL SonicWALL Continuous Data Protection Agent Tool ij Pulicies 7 Help TH Slat ure oo My Deackupe Appkcations Deora Backup Task Revision 1 cte e Exch20t0Bmckup Task Revision 1 n gt Details F de cl r ih m Regia 4 Appbcabona Dae M ltesd Doomas Fabi eh rabia et cate on ab a MW 7 Eii Step5 At the bottom right corner click the Restore icon The Application Restoration window opens Application Restoration Otium he bons To orginal Iecalon Canrngparenta F Mai Database 1221441245 Fubsc OKE D t bat U27 SSA U OR Caner In the Options drop down list select one of the following Restore to original location This option restores the files to the application in their original location in Microsoft Exchange Restore to alternate location This option restores the files to the disk of the agent Step 6 machine Step7 Under Components select the checkboxes for the databases you want to restore SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step8 Click OK The Application Restoration Details window appears Application Restoration Details Microsoft Exchange Infostore Step Description Start Time Duration i Deneriosd files nom amp pplisice
15. DLL CDOEXM Requirements for Legacy Exchange SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCII2 dll should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Web Management Interface and Agent User Interface The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature Note This requirement only applies for Exchange backups created on SonicWALL CDP 5 1 or earlier Backing Up Exchange 2010 User Mailboxes You can backup individual user mailboxes by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface The user mailbox is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange User Mailbox application object for for one or more user mailboxes input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore individual user mailboxes to the Exchange server For information about restoring a
16. Finance Backup Task select Data Type Fileset an Files and Folders Finance File Set Number of Versions 25 User Select Trimming Algorithm Offsite Don t send any files Offs Schedule Finance Schedule a yo this task in Policy Enable Task OK Cancel For the SQL backups create an Application object to select the SQL databases to back up Figure 14 illustrates the SQL Server Application object creation Figure 14 Creating an SQL Server Application Object Add Application x Name MainSenver SQL Server Sas ty Application Microsoft SQL Server Auto detect by agent _ Legacy Mode Application tems only for existing backups _ MSSQLSERVER master _ MSSQLSERVER mode MSSOLSERVER msdb iv MSSOLSERVERYTPCH w MSSOLSERVER Worth wind wW MSSOLSERVERipubs Qe databases ivl MSS LSERVERYXTPCH Small ivl MSS LSERVERiPubsFG OK Cancel Finally create a backup task for the SQL Server backup using the SQL Server Application object and an appropriate Schedule object y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W Figure 15 illustrates the creation of the SQL Server backup task Figure 15 Creating an SQL Server Backup Task Add Backup Task x Name MainServer SQL Backup Select Data Type Application es Application Data MainServer SQL Server e Number of Versions User Defined Full Trimming Algorithm Offsite Send all Fi
17. Li Programs task 2010 12 11 04 01 58 Successful Programs task 2010 12 11 0 02 43 Successful Ed SonicWALL CDP 6 0 Agent User s Guide q B Using the Status Interface Current Agent Information The Agent Information panel displays details about the current agent and about its backups It also displays the name of the SonicWALL CDP appliance to which the agent is currently connected Agent Information Appliance Agent Agent State File Count size Size on Disk uota Policy Mame 10 016 165 SERwVER1UT Mormal 1727 1 37 GB 277 MB 80 0 GB Default Policy Descriptions of the items in the Agent Information panel are provided below Field Description Appliance Displays the IP address of the SonicWALL CDP appliance that the agent is currently accessing Agent Displays the name of the current agent machine Agent State Displays the current state of the agent File Count Displays the number of files backed up on this agent Size Displays the total file size the agent has backed up Size on Disk Displays the total file size on disk that is dedicated to the agent s files Quota Displays the allotted quota that the agent can use for backups Policy Name Displays the name of the administrative policy the agent is using A single administrative policy can apply to an agent at a time This policy is defined by the administrator while logged into the SonicWALL CDP appliance using the Web M
18. The Authentication dialog box opens Authentication x Username lt Domain Administrator Password Test Connection Cancel Step8 In the Authentication dialog box type the domain username into the Username field and type the password into the Password field Note For Exchange 2010 configure Authentication with your domain VAdministrator When ready to restore a backed up user mailbox login to the server agent as Administrator For more information see Configuring Authentication on the Exchange Server on page 66 Step9 To test the connection between the User Mailbox application and the Exchange server either with or without credentials click the Test Connection button If successful the dialog box displays the message Connection succeeded y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Step 10 When finished entering the authentication credentials click Save Click Cancel to close the dialog box without saving anything Step 11 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for User Mailboxes A schedule is required when creating an Application backup task to backup u
19. Timi Duration J Decree Tile S rem aa e TE Tus Iz 5 SS XA Dn ing res on alion all existing files in the original licat icum will Eus dekhiehe make sur you have backed up those Files if weeded Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Restoring Data from Exchange 2007 2003 Recovery of data from Microsoft Exchange 2007 or 2003 using SonicWALL CDP allows users to retrieve Microsoft Exchange revisions from an agent machine previously configured to backup that data See the following sections e Restoring an Exchange 2007 2003 User Mailbox section on page 107 e Restoring an Exchange 2007 2003 Storage Group section on page 110 Restoring an Exchange 2007 2003 User Mailbox This section describes how to restore an individual user mailbox backup to the Exchange server by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface Note You must log into the agent machine as cdpadmin before restoring a User Mailbox For more information about account privileges to access the Exchange server see KB821897 A mailbox must exist in Exchange in order for the restore to work properly For cases in which the mailbox has been deleted from Exchange special procedures are necessary SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server App
20. a Sew 39 re edes Ga DE E qae tse 35 Removing Backed Up Files 2242s apr ER ndo Ee 37 SonicWALL CDP 6 0 Agent User s Guide x Configuring Client Backup Policies llle oy Adding a Files and Folders Object 0 0 0 38 Adding a Client Application Object 0 0 0 0 eee 4 Editing the Default CDP Files and Folders Object 42 Configuring Schedule Objects llle 45 Configuring a Backup Task for Client Data 0005 51 Removing Backup Task 522252 994 bee be R See kU ae EEE S woes 53 Restoring Backed Up Client Data 0 0 0 eee 54 Restoring Files and Folders 0 0 0 0 000 eens 54 Restoring a Client Application 0 0 0 ccc nes 56 backing Up Server Applications cosirer Len choad dati NEE e E i 57 Creating Schedules for Application Backups 0005 57 Microsoft Exchange Prerequisites 0 0 0c ccc cece eens 59 Backing Up Exchange 2010 User Mailboxes 0 0 00005 62 Backing Up Exchange 2010 InfoStore 20 00 ee eee 70 Backing Up Exchange 2007 2003 User Mailboxes 76 Backing Up Exchange 2007 2003 Storage Groups 045 8l Backing Up Shar Potnt tame rose TCR RR de mI aed 86 Backing up System State and Active Directory 0 000000 90 Backing up Microsoft SQL Server oiu vesc Er LETT 95 Restoring Server Applications 0 0 0 eee eens 101 Res
21. and Restore backs up and restores messages in the user s Outlook Mailbox including the Inbox Drafts Deleted Items and Sent Items as well as messages within all other folders with custom names It does not back up the Outlook Calendar Notes Contacts Tasks Meeting Requests and Public Folders It also does not back up locally archived folders See the following sections e How Does User Mailbox Backup and Restore Work section on page 76 e Adding User Mailboxes to an Application Object section on page 77 e Scheduling Backups for User Mailboxes section on page 78 e Configuring a Backup Task for User Mailbox Backups section on page 78 Configuring and Testing Access to the Exchange Server section on page 79 e Removing User Mailboxes from the Backup Task section on page 80 e Verifying User Mailbox Backup Activity section on page 80 How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Appl
22. create the application object and schedule to be included in the task To create a backup task for a storage group backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Dale Fackup Task x Pirie Firzt d ornnes nion Select Daia Type Aplications Bqxplsz ahon Data lest storage policy Hier of ere f Shen Csi Sami all bikes Of ete T Schedule Sundays dam T w Fnabie this tns in Policy OK Gagal Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available Do Not Send Files Offsite No files will be sent offsite Select the desired schedule from the Schedule drop down list To activate this backup task select t
23. in the Start at fields by selecting an hour and a minute for the start time To repeat the backup type a value into the Repeat every minutes field and select an hour and minute for the end time after until SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies e Days of the Month The backup occurs on certain days of the month Mane New Schedule Dern of tee Month Enable Days of the Month L schedule amp specific cw ot th mon CER on esch day M th calmer pee To inchude 4 as Lhe ibus Select Time Create an terval schedule Polcy for Continuous Data Backup Cr Caortinaosrs Data Backup just during this time interval Cir nene an Pent Seherde Policy dor Allesets and Applieationa a Even Sata OO pos 00 T Repeat every pirates unti LH Cancel Select the Enable Days of the Month checkbox Select the days of the month on which to run the backup Select Last for the last day of the month Select the time at which to start the backup Under Select Time to back up the files beginning at a specific time select the Event radio button then fill in the Start at fields by selecting an hour and a minute for the start time To repeat the backup type a value into the Repeat every minutes field and select an hour and minute for the end time after until y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W e Specific Dates
24. including the date and time li ERE TET fa Dou Pob Hel Histo i39 che Li J DA Tate em Fn hmorkxI 1 uL a Ens ine t Pista j amp ppiicamon wai gie Bi Y dm Step5 At the bottom right corner click the Restore icon The Application Restoration window opens Application Farsi ui alin X Options Rez nre to original lecation Cuaron es af boot SEAVER OOH Sama DA Cancel y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step6 In the Options drop down list select one of the following Restore to original location This option restores the files to the application in their original location for Microsoft SQL Server Restore to alternate location This option restores the files to the disk of the agent machine Step7 Under Components select the checkboxes for the databases you want to restore Step8 Click OK The Application Restoration Details window appears Application Rasto ations Deetasis Microcan SUL Sarve Hep eci oik Siei Tinim Dim nibon F j ES Jrd es fron setane Hari pancel Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance Stop service e Restore Microsoft Exchange SQL Server Start Service To start the restore process click Start To exit without restoring any files click Cancel SonicWALL CDP 6 0 Age
25. one of the following options e Run MSConfig Click this button to continue with the reboot The SonicWALL CDP Agent exits and must be restarted MSConfig is a utility that is configured by SonicWALL CDP to perform a diagnostic startup It can also be used to modify which programs run at startup edit certain configuration files and control Windows services e Run Later Click this button to stop the restore process and return to the previous screen in the SonicWALL CDP Agent User Interface Applica Farstor ation Palale Syston state Bimir Dener itll Sai Tiara Thus adicit a Drver bun fies from apples 02 57 55 3x aif Reie Wirth Gus Files ie 5 x Td Feme Areke Siler Fieri Qa 05 x T d Retie Aek Performances Carder i Files cra Oe 20 T d Retire Viro kiai informe Eervicers heime C3 08 20 Ti Reboot inire miti Acire Direciory Repe Node cra Os 20 A Fe iue Wireows coe at Pegitslion Debate beets mii d Ieee aac See Hetione Wiad Aee Derechos Daten Services HTEP a Hettore miri Hary Ran MRCunfig Rim Lalii Step 11 When the restore is finished click Close y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Using Authoritative Restore An authoritative restore is most commonly used to restore corrupt or deleted objects For example a deleted user account can be recovered from an Active Directory backup that precedes the deletion of the user account An authoritative restore should not be used t
26. schedule to be included in the task To create a backup task for Microsoft SQL Server database backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Backup Tasks Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Hackup ask W ans rect Cin Typi Akn on Listes SL T hu Leonid ie BM Na TRMS T emyfamues lr w Lr i CHA Canal Step4 Type a descriptive name for the backup task into the Name field Step5 Select Application from the Select File Type drop down list Step6 Select the desired application object from the Application Data drop down list Step7 Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step8 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use Step9 In the Offsite drop down list select one of the following options e Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available e Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activa
27. user mailbox see the Restoring Exchange 2010 User Mailboxes section on page 101 The User Mailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to the Microsoft Exchange server e Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W User Mailbox Backup and Restore backs up and restores messages in the user s Outlook Mailbox including the Inbox Drafts Deleted Items and Sent Items as well as messages within all other folders with custom names It does not back up the Outlook Calendar Notes Contacts Tasks Meeting Requests and Public Folders It also does not back up locally archived folders See the following sections e How Does User Mailbox Backup and Restore Work section on page 63 e Adding User Mailboxes to an Application Object section on page 63 e Scheduling Backups for User Mailboxes section on page 65 e Configuring a Backup Task for User Mailbox Backups section on page 65 e Configuring Authentication on the Exchange Server section on page 66 e Removing User Mailboxes from the Backup Task section on page 68 e Verifyi
28. xx dmg installer to a location on the Mac OS computer Step 3 InvokeCDPAgentTool_6 0 0 xx dmg from Finder to create CDPMac Agent x x x x pkg where x x x x represents the installer version Step 4 Double click the CDPMac Agent_x x x x pkg icon to start the SonicWALL CDP Agent User Interface Installer TSP ta err CD Agam Tat l Gnomes ao the noc ALI COP Apanr Teal inarallas e invaders A hs PEG ml E Gots IPSE he IBgUu Puy EN Ig T5 Pee RE y SonicWALL CDP 6 0 Agent User s Guide Installing the SonicWALL CDP Agent Software W Step5 Click the Install button to begin installation of the SonicWALL CDP Agent User Interface Trajan Insrall oa Marintgah HT Step6 When prompted enter the Admin password to continue the installation The Agent User Interface will notify you when the software has successfully been installed Innsallasizer cored LLLE a fay 0 minai j nom i m Eee a Di mitai Tag i n mrisilaihss I m Senna j install Succeeded J f lis kel mech mg ete Pill p 1147 el f i E De SonicWALL CDP Agent Installation on Linux This section describes the requirements and installation steps for Linux computers Supported Linux Distributions The SonicWALL CDP Linux Agent is supported on the following Linux distributions e Fedora 6 10 13 x32 e Red Hat Enterprise Linux 5 2 x32 e Suse 11 1 x32 e Debian 4 0 x32 Ubuntu 9 04 x32 SonicWALL CDP 6 0 Agent User s Guide q W initializi
29. Bidet SiBminm ang hamr in line CP Fla and Enida CBR VEH px P Aa Files and Fnidera moron ENS s Applications Scheedides P Backup Tanks y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Step2 Click the button located in the bottom right below the Files and Folders table The Files and Folders window appears Filis aid Foliis Fu Hannes Full Path Backup l oxiers Pad Wen iilii Tyr Fue Mare ani Partern App te subi older a Miche Enter file Macros or Fanta w w T ile Bann tre Tyt F r Hardin Panty Tur uid uni E Luamputes rug c 2 uL i iih Wb Derren m Lu a I E E GH Step 3 Specify a friendly name for your Files and Folders object in the Name field located in the upper left corner Step4 Select the desired folder you wish to back up in the Computer field The file path of the backup folders is displayed in the Full Path field located at the top of the Files and Folders window Fils and Folders x Hanne Vaill Paice Pipe Maama peo ackigs Fakira Sod Hew Puls ype File Mamie an Pattern Appi bo pitches inet note T Enter Fila fame ce Pattern t nales Shere nabie Type des Herren Apoyo sinh a i b Compl Mo rules configured be Ls Mew l aider Pleage add anew rule to begin backup Ee n pef eo Aopen fin lu Pangi hn iil roel bl o np i Las Rem uim rar i m PEE LOC Prae nre r E b OH SonicWALL CDP 6 0 Agent User s Guide q BI C
30. Business Continuity Solutions SonicWALL CDP 6 0 Agent User s Guide SonicWALL CDP On Demand Video http www demosondemand com clients sonicwall 001 page demos asp productdemos SONICWALL gt SONICWALL gt i ET iy i n MR i ae Drill i i LENI pas endo 4 T PEPERIT SonicWALL CDP Agent User s Guide Version 6 0 SonicWALL Inc 2001 Logic Drive San Jose CA 95124 3452 Phone 1 408 745 9600 Fax 41 408 745 9300 E mail info sonicwall com Copyright Notice 2011 SonicWALL Inc All rights reserved Under the copyright laws this manual or the software described within can not be copied in whole or part without the written consent of the manufacturer except in the normal use of the software to make a backup copy The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original This exception does not allow copies to be made for others whether or not sold but all of the material purchased with all backup copies can be sold given or loaned to another person Under the law copying includes translating into another language or format Specifications and descriptions subject to change without notice Trademarks SonicWALL is a registered trademark of SonicWALL Inc Microsoft Windows 7 Windows Vista Windows XP Windows 2000 Windows Server 2008 Windows Server 2003 Microsoft Exchange Server SharePoint SQL Server 2008 SQL Server 2005 Outlook O
31. Cnrnguter i ul 3 My Documeni My Dresiten OK y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Step8 To send the backed up files to the configured SonicWALL Offsite Portal or offsite CDP appliance first click on the selected folder in the Backup Folders list and then select the Offsite Backup checkbox Filis anal Folders x Harme Full Pait Cireumis mne Settings iA riminier rmn ay Docent iiair Harko a iy Backup o8dera Bad ee ee mule le y CuDocumentt and Semngsn Tyr File Harmer and Parterns Apps to sutif aldrra ichige Lnter l ile Hame or Pattern Lu Rira Samci Enable Troe File Harm App io Subful 4 L c Li Wer Bude All Files 7 Li x 4 Computer j Da A Why Doc urere Lo My Desktop UH Step9 If desired repeat Step 5 through Step 8 to create more rules Step 10 Click OK when finished editing the CDP Files and Folders object Configuring Schedule Objects To backup client data you must configure a Files and Folders or Application object a schedule object and a backup task that includes both the backup object and the schedule This section describes how to create the schedule object Note You can use the same schedule object in more than one backup task You can create or edit schedule objects for FileSet or Application backup tasks but not for CDP method tasks If you see a CDP schedule object it is inherited from the connected appliance
32. Exchange InfoStore Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup a storage group you must configure an application object a schedule and a backup task that includes both the application object and the schedule The InfoStore application allows you to add or remove individual Microsoft Exchange Storage Groups for backup set backup schedules restore specific backups of the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Installation Prerequisites This section lists the necessary prerequisites for successful operation of the Microsoft Exchange InfoStore server application on the SonicWALL CDP Agent User Interface ESE Backup Client DLL CDOEXM Requirements SonicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCII2 dll should be installed along with Microsoft Exchange and must be accessible by Sonic WALL CDP Web Management Interface and Agent User Interface The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature You ca
33. J Hepeat every rarer until y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Select the Enable Day Interval checkbox Select the number of days for the interval between backups Select a start date By default the interval is calculated from the current date Under Select Time to back up the files beginning at a specific time select the Event radio button then fill in the Start at fields by selecting an hour and a minute for the start time To repeat the backup type a value into the Repeat every minutes field and select an hour and minute for the end time after until e Days of the Week The backup runs on certain days of the week s Enable Days of the Week A check indicates Tho the taak ia arhienulen t run nn thai nay nf fes respects eek fam Mon Tue Wed Thu Fri Sat ist v nwt Ad wv at n Ls m L select Fans Create an WERTE scnedue Poky for Combiners Data Backup Cr Contin ara Backup just during this time interval Or crede an Ereni Schade Robey fo Filezeiu amd Applicalions E Laven E se E D 0 i zl Beg r Pee niu ule la ii CHR Caneel Select the Enable Days of the Week checkbox Select the days of the week Sunday through Saturday on which to run the backup Select the time at which to start the backup Under Select Time to back up the files beginning at a specific time select the Event radio button then fill
34. L CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step3 View the backup status in the right pane ji Sta m MyHackups n Policies 7 Hol ee aa Uackup Luents Memmi ER Tash itane Sbst Tiri Dun ative Stalum PM yia Eva inte lank amp bite 87 2010 1208 TREE aoo Conmieled DENY Eva State lank mp UTE DOGO TREE 0Q 00 0t Sonnie j dase bl SyeRiate lack app ese2ce22 67 2010 1208 TET COOK Comet end zs Hn Syriae lack app 53110c4 908 WMO 1 amp 11 0n0n 0t Compleled Sire en ree Af WE Syn Sete lack mupbeckupdecur TRACE OODOO Conil ed Cuon Bice Braias lank app e81328T5 84 2010 12 08 TREE 0Q000t Sonnie Polley Name Daia Pky hE Sa Bee B BE SOD ae OL crear ad Ideel and Application Lucena Tash Fimmel Thine Si alum Synsise ark IDI0 12 08 13 11 20 Successful SynSisim lack 2UGL0 12 08 1T C8 C2 Success ul Synsism ark 2012 08 t8 12 34 Sunes ul SynSism ark 20L0 12 08 15 Ec 46 Success nul Step4 Click the My Backups tab and view the list of backup revisions TH E olus mis Mh Dachs E Pini T Help Applet ys ini jnak Previsinn a cur is Sy stabs aak LJ th Hevition Be Data ji aesett d Meirig 2 gt me Pirri A i Appicabonts th kirig J Filet OB Revision a s Dinim hiruiitiri Lo camna Folder Fh Dirabiei Pokar Disabled Fia oe x y Wm y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Backing up Microsoft SQL Server Backing u
35. SQL Server Backup Application Object section on page 96 Scheduling Backups for Microsoft SQL Server section on page 97 Configuring a Backup Task for Microsoft SQL Server Database Backups section on page 97 Verifying Microsoft SQL Server Backup Activity section on page 99 SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Adding a SQL Server Backup Application Object Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Note To backup Microsoft SQL Server databases you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft SQL Server database backup perform the following steps Open the SonicWALL Agent User Interface on the SQL server In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane click Applications In the right pane click the Plus button at the lower right corner The Add Application window opens Atha Appilicatiun x Appbkc stor Micrumudll SOL Serve n i n i i E d i R k OK Cancer Type a descriptive name for the application object into the Name field Select either Microsoft SQL Server or Microsoft SQL Server Desktop Engine MSDE in the Application drop down list The list of available applications is automatically populate
36. Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 Step8 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use Step9 In the Offsite drop down list select one of the following options Send all Files Offsite Do Not Send Files Offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Configuring Authentication on the Exchange Server Access between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside can be configured to require authentication credentials or not When you add an application object for a user mailbox backup you can choose to add authentication credentials if required by the Exchange server In either case you can use the Authentication dialog box to test the connection between the SonicWALL CDP appliance and the Exchange server Note lf no authentication credentials are entered the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Before configuring a User Mailbox application object to use credentials when accessing the Exchange serve
37. You can view the settings on the CDP schedule object see the Viewing a CDP Schedule Object section on page 50 To create a schedule object perform the following steps Step1 n the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Schedules SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies Step3 In the right pane click the Plus button at the lower right corner The Add Schedule window Opens Aald selenide x Hame hea Dmie Em interval Enable Day Interval Evry dmi Sant oni 03 08 2011 Se Select Tann Creele an terval Scimus Polkzs for Gornmurmus Data Backup Cr Cortinas Tasa Backup gti dunna thes Taree Inder Or oreste An Essent Schedule Poly for Filles es Scd Applications a Fyen fime Xl i Oi _ FPepeat even Taree cuni UH Cancel Step4 Type a descriptive name for the schedule into the Name field Step5 Specify the type of schedule and time desired Four options are available and can be combined to form a schedule policy Day Interval The backup occurs every so many days calculated from a particular date Day Interes Enable Day Interval Every i et ton RAG se v select Time Cree sn Amterval cesse Paes tor Continues Date Iac E cp Or Centinusus Data Backup kiss curing fe time interes Cr create an Even Schedule Policy tor Fllesaeta and Applieationas aj Everd hd m Start ab OW E MI L
38. ackup task that includes both the application object and the schedule Scheduling Backups for User Mailboxes A schedule is required when creating an Application backup task to backup user mailboxes You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for User Mailbox Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a user mailbox backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 In the left pane select Backup Tasks y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Au Eackup lack Xx rer Esckuy Tast Sekat min Types Appie at or T sin Lis usd T dM ed atur Cai Semi al ihe UfTaite Li schaue Eadie Scehodule w u Frade this inai ini Pics es Caul Step4 Type a descriptive name for the backup task into the Name field Ste
39. alaba 2 17 2011 2 20 PI A jp Soharedo srecez DU Sargai A IEEE Oh Samer Daaba LTIZULII 2 20 BT F SharedSnrd res Secrch DB 24 768 k SO Server Daaba 2 17 2011 2 22 P4 A ip Shadia viesi Search DE 3 840 KB SOL Server Dalaba 2 17 2011 2 22 PIM Ay gl sharedoeracescontent Fab 14 020 0K So Server tebe ZILTIZULI 2220 EUM a U Sharedserdres ontenr fib 3 5840k 54 Server Daaba 2 17 2011 2 20PM A gl Shar Pom Admnconberk 83 63 680 KB FGL Servir Dalaba 2 17 2011 2 20 PI A jp Shart int dwnconbere Ua S672 00 M Server Daaba ZI LFIZULIT 2220 FM d gl Sharoit Config l a ASAK S Server Daaba 2 17 2011 2 20PM A pi SharePord Config 3212729 1 536 KB SOL Serve Daaba 2 17 2011 2 20 PM A F ss orient edt 22 QUE SO Samer Daaba ZILTIZULI 2 20 PU a U w55 Content log OF LAKE SG Server Daaba 2 17 2011 2 20 PM gl WS5 Search VH WZESSE R2 52 416 KB SOL Server Dalaba 2 17 2011 2 20 PI A IE AES eih VRAE THE RA 26 0100 X Server tebe ZILTIZULI 2220 FiA i SonicWALL recommends backing up all SharePoint databases together rather than backing up individual databases separately For information about restoring SharePoint databases see the Restoring SharePoint section on page 114 See the following sections for SharePoint backup procedures e Creating an Application Object for SharePoint section on page 87 e Scheduli
40. anagement Interface y SonicWALL CDP 6 0 Agent User s Guide Using the Status Interface W Two buttons are located at the bottom of the Agent Information panel i Change Appliance Allows the user to connect to a different SonicWALL CDP appliance For information about using this feature see Changing Appliances on page 29 S Login to Administrator File Browser Allows the administrator to log into the oonicWALL CDP appliance using the Agent User Interface to manage or restore backed up files for all associated agents See Using the Administrator File Browser on page 30 Changing Appliances You can connect to different SonicWALL CDP appliances while using the Agent User Interface To connect the SonicWALL CDP Agent User Interface to a different CDP appliance Step1 Click the Change Appliance button located below the Agent Information in the Status screen re H The Available Appliances window opens displaying the IP addresses and descriptions of available appliances on the network Available Appliances Apnlianer B Applianer Dr serintina 1m 245 10 32 COPS appo E i i 55 i 245 10 31 rerigiterea COP Appie 1 20015 30111 cip 1440 app 1m 245 10 52 cap B p 15 245 10 5 amp 3 Ep Eater et NIC 10 215 10 43 Ure etter md ODF Anoia ta X Step2 To refresh the list of appliances click the Refresh button Step3 To manually enter the IP address of an appliance that is not displayed click the Manual Connect butt
41. anged data continuously when set to Always On rather than Event scheduling in which you can set dates for backups to occur The default CDP policy accommodates policies from previous versions of SonicWALL CDP after upgrading To edit the default CDP Files and Folders object perform the following steps Step 1 Navigate to the Policies tab located in the Agent User Interface and click on the Files and Folders link located in the left side menu TM SE LS Sid Ba ier ey iz nli iei 7T Hom Sipminn ang hamr in line A4 Files and Fnidera LEE TERE ADK PCS s Applications Scieedides P Backup Tanks y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Step2 Click the Edit button to the right of the CDP object name The Files and Folders window appears files and Folders Hane Backup Foluiore a F e Cusnipulm iC My Decumea My Desktop Tull Path Dete Backup Pal More Farbe lype S Rule fren Freie Tyger lile Hane and Patterns Apply to tubiera Enter Fite Hane us Pattern zh File Harm Anpty in 5h nli DH Step3 Select the desired folder you wish to back up in the Computer field The file path of the backup folders is displayed in the Full Path field located at the top of the Files and Folders window Filis omnid Fili s Hima etki i older i ampaster E Cn My Donumeni Eus My Desiton Fill Pathe Cifaite Baekciugn add H
42. aw Haec Type inel T Rules Source Lihi x C meumenta and Sehirini y Documenta F r Hame area Patterns Apply th suidfoliters Entrz Fil Harre or Pattern Apphy to Subito lype ge Hame Ho rules configured Please add a new rule to begin backup SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies Step 4 Step 5 Step 6 Step 7 Define the rules for your Files and Folders object by first determining how to apply the rule by choosing Include or Exclude under the Type drop down menu e Include Includes the specified files or extensions e Exclude Excludes the specified files or extensions Define the File Name by entering a file name extension or select from a predefined list under File Name and Patterns If desired check the Apply to Subfolders check box to apply the rules to subfolders Click the button located next to the check box to add the rule to the Files and Folders object After clicking the button the rule is added to the Rules table and the selected folder appears in the Backup Folders list Filis orm Feilibis s Ax Harree Full Pai Ci rene a nne Setting uA riminierirs y Dormers Chiat Felipe Backup oder a Ad ie ee Bule j a CDeocurentt sod semmgsih Type Filr Harmer and Partern a Apps to subfolders Inez iuri Faer File hame nr Pan Y Bur osrce Enable Type ile Harme Apply t aibh l i p y Ine Bii All Filie u xk j
43. ay to include all associated agents then click any agent to expand the display further You can view details about agents that are associated with the appliance Appliance TU D Tb TGI fools REAVER Appliance i OF SERVERID gt i cor gt Details Wi a E AUR FERRAT J ai EA B cise i M bari gt D ri i SERYE E DPR Lal i Cr Fry Fin iF T on Ds Gupta Uhre Lu o Gamin aaie MP terete agent Fili irabiad Tiiti Digablad li The 4 B SonicWALL CDP 6 0 Agent User s Guide q W Using the Status Interface You can also view specific backups Apples PE BETEL Errian d Joni m E eo mepi e i i kh E E Deals pr 8 j feta iL EA axi E i ne E D s m D se D s m E iL do 8m E i m ji E E F The bottom of the window provides controls for your use dd Common Folder B Offsite Agent File Disabled Folder Disabled File Q5 E Step5 On the left the meanings of the icons are defined At the right the following controls are available from left to right AE m Refresh refreshes the window contents Restore restores the selected item Remove Items removes the selected items e Remove Deleted Items removes items that are no longer on the agent machine e Logoff from Administrator File Browser logs off y SonicWALL CDP 6 0 Agent User s Guide Using the Status Interface W Viewing the Status Events Panel The mai
44. bject You can test the connection to the Exchange Server by clicking the Authentication button while adding or editing an application object It is not necessary to enter any authentication credentials to test the connection To create an application object with individual user mailboxes for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Applications SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step3 Inthe right pane click the Plus button at the lower right corner The Add Application window opens Adii Applicata x fda CRA Uiar Ae Lee Bee ation Mace Exchange eer Maillon pilier Bem w Selec d w Acide bor D izexreer yee ie DH d BBUADS 46A8 415 B0AD TECHGCHBBBS w muere w copbect Dasinticatinr CER Cim el Step4 Type a descriptive name for the application object into the Name field Step5 Select Microsoft Exchange User Mailbox in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled Step6 Under Application items select the checkboxes for one or more user mailboxes to back up Step7 lf authentication credentials are required to access the Exchange server or to test the connections to the Exchange server click the Authentication button
45. bject rules perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Backup Tasks Step3 Click the X button located to the right of the backup task you want to remove Step4 Click Yes in the confirmation dialog Step5 In the left pane click either Files and Folders or Applications Step6 Click the X button located to the right of the object name Step7 Click Yes in the confirmation dialog SonicWALL CDP 6 0 Agent User s Guide q BE Restoring Backed Up Client Data Restoring Backed Up Client Data oee the following sections for instructions about restoring backed up files folders and client applications e Restoring Files and Folders section on page 54 e Restoring a Client Application section on page 56 Restoring Files and Folders Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 SonicWALL CDP allows you to recover lost data directly from the appliance Recovery can be performed to replace a file set that has been deleted or to restore a previous version of a file or folder that has been changed or otherwise damaged Recovery can be performed on any agent and recovered files are restored directly from the appliance If necessary before restoring a file set first follow the prescribed restore procedures of the system which may include the re installation of the operating system applications or replacement of hardware To recover files a
46. bject from the Application Data drop down list Step7 Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 Step8 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use Step9 In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Verifying System State and Active Directory Backup Activity This section describes how to tell if your System State backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for System State and Active Directory Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step2 Optionally to view backup status on a different appliance click the change appliance button 7 in the left pane SonicWAL
47. by First Restoring Active Directory on page 109 e Restoring a Deleted Mailbox by Creating a New Active Directory Account on page 110 Restoring a Deleted Mailbox by First Restoring Active Directory Step1 Use SonicWALL CDP to restore Active Directory to a version containing the user account Step2 Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 108 to restore the mailbox SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step 1 Step 2 Step 3 Note Restoring a Deleted Mailbox by Creating a New Active Directory Account Create a new Active Directory user account using the same user name as the deleted account Create a new user mailbox in Exchange using the same account name and connect to the Active Directory account Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 108 to restore the mailbox This process might take a long time to complete due to the recovery procedure between Active Directory and Exchange Restoring an Exchange 2007 2003 Storage Group You can restore an Exchange Storage Group by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface This section describes how to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data direc
48. cWALL needs to backup its data on three different schedules Data to back up e Administrator requires all users to back up data in the C A123 folder e Users also need to back up all their SQL queries ochedules e Every three days once an hour during business hours e Every Sunday for weekly backups e Onthe ist amp 15th of each month for regulatory purposes SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent What is the best solution First edit the inherited administrator policy to add files for backup The Files and Folders object includes the folder required by the administrator and users can add more files and folders for backup and create rules to include or exclude certain files or file types Figure 11 illustrates the modifications to the Files and Folders object Figure 11 Selecting Folders for Backup Files ami Folders s x hame C TP Folder i ua n cli Fill Path Cmepaaledpininzc 105 10F 01 Oaie Fiarkup J NL Backup lagara Aimi Foto gula s Files ana Frsinera icon i a CUTER On barg TOUK T Sorc Laake Type ihe Maria abTal a4 x Amim Enlmirrvil Us r Lefer a jv Exehade doc Uea X 4 wA r iriciuie All Files include Emisi File Warne Compuler i M MG zm Ro Recm Y gj repos rile Broom 2 T Zi can ii d enable disadde Add Hew Rule b s i mi Last rude appen last b misi e x B EES p ud L LJ DR Next the schedule is defin
49. change 2007 In Exchange 2007 when you delete a user mailbox from the Exchange Management Console the user is also deleted from Active Directory If you restore a deleted storage group with this method there will be two instances of SMTP and SystemMailbox under Storage Group gt lt Mailbox Store gt Mailboxes after the restore One instance of SMTP and SystemMailbox is created when you re create the Mailbox store This pair has a new ID number The other instance is from the SonicWALL CDP restore of the storage group This pair has the original ID number Despite the duplicate mailbox pair there are no problems when sending or receiving emails or when backing up or restoring the original restored storage group Log in as administrator to the Exchange server Select one backup revision of your deleted storage group then choose Restore to alternate location to restore the files to disk Browse to the restored folder Backup0001 find the edb files Create a new storage group with the same name as the one backed up in SonicWALL CDP Create a new mailbox database for each edb file For example if there are two edb files e Mailbox Database1 edb e Mailbox Database2 edb Then create two new mailbox databases using these same names Mailbox Database1 edb and Mailbox Database2 edb under the newly created storage group Follow the normal steps to restore an InfoStore storage group by using Restore to original location to restore
50. closed before installing Installing the SonicWALL CDP Windows Agent Perform the following steps to install the SonicWALL CDP Agent on your Windows computer Step1 Navigate to the folder where your software was downloaded and double click the setup file to begin the installation process Note lf you are running Windows XP SP2 or use a third party firewall you may receive a warning during installation of the SonicWALL CDP software Select the option to install SonicWALL CDP Step2 Select your preferred language and click Next Note If you wish to change your language in the future you will need to uninstall and re install the software SonicWALL CDP 6 0 Agent User s Guide q W installing the SonicWALL CDP Agent Software Step 3 Select the accept the terms of the license agreement option and click the Next button fe SonicWALL Continuous Data Protection Setup Fahler Liter Zugreiinent Pease nad the Folleweinag leeren ageeement careful i End User License Agreement This Sonica End User License Agreement is a legal agreement between vou or your company and SonicWALL for the donicWALL CDP product which includes compurer asofrunrr printed materials and my include online or electronic documentation Produczrt of Softueare oz SoftwvaBre Product By exercising your righra ro make and uar copies nf che Software Product vou agree to the terme of this End User Agreement l Fgecent
51. d through a discovery process For proper discovery the Microsoft Volume Shadow Copy and VSS Writer services must not be disabled See the Backup and Recovery Troubleshooting section in the SonicWALL CDP Administrator s Guide for more information Under Application items select the checkboxes for one or more databases to back up In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Scheduling Backups for Microsoft SQL Server A schedule is required when creating an Application backup task to backup Microsoft SQL server databases You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for Microsoft SQL Server Database Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and
52. e click the desired SonicWALL CDP Appliance in the Available Appliances list If you are unsure which CDP appliance to connect to contact your network administrator before continuing SonicWALL Continuous Data Protection Agent Tool 5 0 SONICWALL Available Appliances Appliance IP Appliance Description 10 0 16 117 Harinder CDP 1440 10 0 15 48 Shunhuib D 1 10 016165 1440 1654 67 10 0 92 26 NEVER WEWER LAND 10016 1468 Sharon 210 1T 10 0 92 25 THE T AISLE 10 0 98 58 jeyb3 bee 10 0 82 5 Unregistered COP Appliance i 10 0 30 38 RTCDPB D LIS 10 0 92 6 Unregistered CDP Appliance 10 0 15 228 Unregistered COP Appliance 10 0 1547 Unregistered CDP Appliance 10 0 37 181 PM CDP 10 0 15 1a7 Unregistered COP Appliance 10 0 50 195 Unregistered COP Appliance 10 0 15 2 Boris Downstream 10 0 32 28 BROKEN TOYS SonicWALL CDP 6 0 Agent User s Guide q W initializing the SonicWALL CDP Agent Troubleshooting the SonicWALL CDP Agent Operation If your SonicWALL CDP Agent User Interface does not start verify the following 1 Verify that the software was installed by a user with administrative rights 2 Verify that the operating system has been upgraded to the latest released service pack On a Windows Server agent use the Task Manager to verify that another administrator has not already launched the Agent software 4 Add exceptions for the following exe files for your personal firewall e CDPAgentservice exe e CDPAutoUpdate exe Ve
53. e into the Repeat every minutes field then select an hour and minute for the end time after until Step 6 Click OK Microsoft Exchange Prerequisites This section lists the necessary prerequisites for successful operation of the SonicWALL CDP Agent User Interface with the User Mailbox and InfoStore Microsoft Exchange features The SonicWALL CDP appliance must be licensed for server applications Microsoft Exchange Versions Supported The following versions of Microsoft Exchange are supported e Exchange 2010 Service Pack 1 e Exchange 2007 e Exchange 2003 SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Windows Server Versions Supported Note Microsoft Exchange runs on the following versions of Windows Server e Windows Server 2008 64 bit 32 bit e Windows Server 2003 64 bit 32 bit Refer to the latest SonicWALL CDP Release Notes available on www sonicwall com for the location of the full support matrix and compatibility information Proper Configuration of Exchange 2007 2003 Admin User on Agent Follow the instructions below to allow mailbox access for proper user mailbox backup restore in Microsoft Exchange 2003 32bit and Microsoft Exchange 2007 64bit On your Agent system create an Exchange user account for cdpAdmin make capAdmin a member of the Administrators group and login to the Exchange system as cdpAamin oee the following subsections for specific instructions
54. each backup task for each revision SonicWALL CDP 6 0 Agent User s Guide q W Managing Backups Managing Backups The My Backups tab displays information about recent backups that have been executed by the SonicWALL CDP Agent You can view the backups at various levels of detail search for files remove backed up files and restore files from this page Figure 17 shows the initial view of the My Backups tab Figure 17 My Backups View TE i us i kij lii 7 Heli AB cop LE raesets Appbcatient Ls Coreen Feldes File Dis abiwd Folds Dis alius Fi rey This section contains the following subsections e Viewing Backup Details on page 35 e Searching for Files on page 35 e Removing Backed Up Files on page 37 For information about restoring client data see the Restoring Backed Up Client Data section on page 54 For information about restoring server applications see the Restoring Server Applications section on page 101 y SonicWALL CDP 6 0 Agent User s Guide Managing Backups lii Viewing Backup Details You can click the arrow next to any of the three backup types to expand the level of detail shown on the My Backups page For example Figure 18 shows the page after expanding the CDP selection several times until the actual file names are displayed Figure 18 My Backups Expanded jj Sumus De Mh Hack ai Policies 7 Help LF t EI policy Au COP b mx gt E oo ED policy nic Lal i Fietets P c
55. ectly to the same SQL Server If an SQL database system fails the first step is to recover all databases and transaction log files from the server These databases contain the latest information up to the point of failure Next the SQL system should be brought up on the same server or a different server Having spare hardware will speed up database recovery Each recovered database should be run through a data consistency check using DBCC CHECKDB because it is possible that these are corrupted databases and may have been the reason for failure If the databases are corrupted these could either be fixed which normally includes data loss or the latest backed up database from CDP could be used instead See the following sections e Restoring SQL Server Using the Agent User Interface section on page 122 e Additional Information section on page 124 SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Restoring SQL Server Using the Agent User Interface To restore Microsoft SQL Server databases using the SonicWALL CDP Agent User Interface perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the My Backups tab Step2 In the left pane click Applications The display expands to show available backup tasks Step3 Click the desired backup task The available revisions are displayed Step4 Clickthe desired revision The root folder and details about the revision are displayed
56. ed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance Stop service Restore Microsoft Exchange User Mailbox Start Service A warning is also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated When the restore is finished click Close After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Restoring Deleted Mailboxes in Exchange 2003 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SonicWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2003 you can either purge or delete a user mailbox Mailbox deletion leaves the user account in Exchange but purging a mailbox removes the user account from Exchange In either case the user account in Active Directory still exists unless removed separately See the following procedures f
57. ed on multiple tabs to accommodate the scheduling requirements y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W Figure 12 illustrates the schedule configuration Figure 12 Configuring the Schedule rr Enable Days of the Week Mene Financecnenduie A check indicaiez thai thee ask is zcheduledio rurvon thai day ad the respecimme erect Dar Fiar val Sun Men Tue Wed Thu Lu Fei Sui Wi Enable Day Interval ora aps Im Lari Pv ry J day i Shar on J S S S S IS Selaci Tira Create sn infra Crhecdule Pies tor Contin Data Baek up select rane Cr Conmnlmeurs Daba Backup pet duis Fii beg bees Lrespe an WERTE 5cn edus Pobcy for Continuous Data B Enable Tapi of Efe Hari Cr Contin Data Backup just curing this time Intern Cr Creme bw ee mr aj beer taam 10 Cir cree an Event Schedule Policy dor Fllesets nnd Applications a Even w Repeat ever 120 minute undi Lajm Tim sm s jipya hee h aapna tabu E hg tod miben etc Behe Gig Ee ew bie ie Next create a backup task which includes the Files and Folders object and the Schedule object SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent Figure 13 illustrates the backup task Figure 13 Creating the Backup Task Add Backup Task x Name Friendly
58. edule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Removing a Database from the Backup Task To remove a storage group from the list of groups scheduled for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Applications Step3 In the right pane click the Edit button for the application object you wish to edit The Edit Application window opens Fdil Application x m L L Apple aia Appena ben ul xw M h Dalaba te eee s Fut NT ed ai m DH Cancel Step 4 Clear the checkbox for the database you wish to delete Step 5 Click OK y SonicWALL CDP 6 0 Agent User s Guide Step 1 Step 2 Step 3 Backing Up Server Applications W Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for one or more InfoStore databases If you are watching the Status page during the backup you will first see the backup task appear multiple times in the Backup Events table When all individual backu
59. eep files in sync while performing a backup About Backup Policies Data backup in SonicWALL CDP is accomplished via policies Policies control the backup activities performed by SonicWALL CDP Figure 2 illustrates a policy for a files and folders backup Figure 2 Policy Contents Each backup policy contains one or more backup tasks Each backup task consists of two components e An Application object or a Files and Folders object that defines what to include in the backup e A Schedule object that defines when the backups will occur SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent Figure 3 illustrates the steps for creating a policy Figure 3 Creating a Policy it status _ My Backups zm Policies 7 Help Summarn Files and Folder Backup Task Default COP Backup Task T i Applications X Schedules lizal Backup Tasks Backup policies are defined both at the administrative level in the Web Management Interface and at the local agent level using the Agent User Interface Policies can be very granular even allowing you to create multiple backup tasks in one Files and Folders object if desired Such an object can contain more than one folder You can also define the number of revisions to keep when configuring the backup policy A legacy style CDP policy is defined by default at the administrative level and is inherited by agents connected to the SonicWALL CDP appliance At t
60. el Me Fri HT vi E J e d Lr m Sin El Last i i L E Tajet Tima pair mn tered Deheb Poly ba Cordis Bola Rachie Un ore Dal j juil Gorey Hus ee Pie v Cee mi Furl Scheie Puls 534 Ales mung kin bj Lie mJ m ja SE at lepea sem red Es url un Cancel SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent Figure 8 illustrates the Days of the Month tab Figure 8 Days of the Month Scheduling Rd Sordi dates x hers Mee owed i iia d d as 94 Enable Days of the Month To Pde m ipeeciles deg g Bae eh che on each day dite omen brun dio roche il in Us scere Select Time Create un Bera Dahe Dates jor Cominus Dara Baeloup r Gdi Bala Bathin er fee tes bo fee vo Um crete an Peer cede Poy for Paeti md Apple ae al Deer E Wl E bo a A t Pepe qos i T Figure 9 illustrates the Specific Dates tab Figure 9 Specific Dates Scheduling Aili Sc heed x J Enable Specific Dates Te piiat specie dale clik ten zenrall camerae ceed Heer iarl Hsc dais Select Tima Sopa m tere Sched Poly tor Ciim Puta Fehi Lm ree Dee Baki poet Surg rwn Dem E dern i r as an Denk Scbuedus Pob y tr Fei dud Alec od ict ata i i Figiu doer Tas wld uh Gam sl y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W The same data can be scheduled for backup with multiple policies using different schedules allowing y
61. elect offsite backup and restore storage groups back to the Exchange server For information about restoring a Storage Group see the Restoring an Exchange 2007 2003 Storage Group section on page 110 Note The SonicWALL CDP appliance must be licensed for server applications On the SONICWALL CDP 110 and 210 platforms this feature requires the purchase of the SONICWALL CDP 110 210 5 Server Applications License upgrade This license allows you to back up five applications that are installed on your server such as Exchange SQL Server Active Directory and others The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature includes the following capabilities e Ability to set and manage the backup schedule e Optional automatic backup to an offsite location e Retention of multiple backup versions See the following sections e How Does InfoStore Backup and Restore Work section on page 82 e Installation Prerequisites section on page 82 e Adding a Storage Group Application Object section on page 82 e Scheduling Backups for Storage Groups section on page 83 e Configuring a Backup Task for Storage Group Backups section on page 83 e Removing a Storage Group from the Backup Task section on page 85 e Verifying InfoStore Backup Activity section on page 85 SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsoft
62. ent of a replacement product At SonicWALL s discretion the replacement product may be of equal or greater functionality and may be of either new or like new quality SonicWALL s obligations under this warranty are contingent upon the return of the defective product according to the terms of SonicWALL s then current Support Services policies This warranty does not apply if the product has been subjected to abnormal electrical stress damaged by accident abuse misuse or misapplication or has been modified without the written permission of SonicWALL DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential pu
63. eps are Download files from appliance Restore Windows Boot Files Restore Windows System Files Restore Windows Performance Counters Files Restore Windows Internet Information Services Metabase e Reboot Windows with Active Directory Repair Mode Restore Windows COM Class Registration Database Restore Windows File Replication Service Restore Windows Active Directory Domain Services NTDS Restore Windows Registry e Reboot Windows with Normal Mode Restore Windows Management Instrumentation WMI Restore Windows Event Log e Reboot Windows To start the restore process click Start To exit without restoring any files click Cancel SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Appsscatenn Hessorateon Detalls svete state Slow erect ipsuni Start Tire Dus mihim Derki les fron axdurrce 0a 7 58 uf Reci e treet Bot Fiera Qa 05 368 x i ul STE h len Fieri 4 my Reri e dg Pew mite Coders Fiet Ecl Weni ileriki F Jus Re T ils Aulis Dir eclory Repas Node Rez DOM Class Fagri aliu Uri ghee 7 Rere dr i File Ful 1 St amp Retio i Varker Alive Directory Dormir Services TCS 2 Eero m d Riaz Reto Virdee md hrial Mode Cameri Step 10 When the Reboot Windows with Active Directory Repair Mode step is reached the restore process pauses and prompts you to select
64. er Applications W Backing Up Server Applications Server applications including Microsoft Exchange Active Directory and SQL Server can be configured for backup or recovery using the SonicWALL CDP User Interface Refer to the following sections for information about backing up server applications e Creating Schedules for Application Backups section on page 57 e Microsoft Exchange Prerequisites section on page 59 e Backing Up Exchange 2010 User Mailboxes section on page 62 e Backing Up Exchange 2010 InfoStore section on page 70 e Backing Up Exchange 2007 2003 User Mailboxes section on page 76 e Backing Up Exchange 2007 2003 Storage Groups section on page 81 e Backing Up SharePoint section on page 86 e Backing up System State and Active Directory section on page 90 e Backing up Microsoft SQL Server section on page 95 Creating Schedules for Application Backups To backup an application you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the schedule object Note You can use the same schedule object in more than one backup task To configure a schedule for application backups perform the following steps Step1 n the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Schedules SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Ap
65. er s Guide q BI Backing Up Server Applications Backing Up SharePoint Backing up Microsoft SharePoint using SonicWALL CDP allows users to store and retrieve SharePoint database revisions from an agent machine SharePoint databases are configured for backup using the SonicWALL CDP Agent User Interface Note SharePoint backup can only be configured using the Agent User Interface The application used for SharePoint backup is Microsoft SQL Server SharePoint as SharePoint uses Microsoft SQL databases The default SQL master model and msdb databases are required for SharePoint and SharePoint creates other SQL databases as well Microsoft SQL can be installed on the same or on another Windows Server machine Be C Documents and Settings Administrator Desktopi Program ilesi Microsoft Office Servers 12 405 Be Ent yew Fgvorkes Jons Hep m O ask 53 T io Seh 05 Folders Address C Donnant and GSerbniosudministratorlDestepeu fT Pregr am Files Wierosoft Office SerwerzLz OU Data MSSOR 11g sn Data m A master mdi 4096 kB FOL Server Dalaba 2 17 2011 2 20 FPH Ay jp restos kif 206 ED U Server Daaba STU 2220 FM d A moe md L I SG Server Daaba AUTOL 2 20 PM A p rricdeliog dl SIZKB SOL Sere Daaba 2 17 2011 2 20 PM A Lg redbdata md bU TEE KE SL Server Daba Z ISIPUTI 6 11 FiA a pi veel ii 6 272 kB S Server Daaba 2 17 2011 2 20PM A gl Shar eServices DB SaToes B 354 KB SOL Sere D
66. es apeeiFie Bebivue Direetaery wanr has permissions ta Typhi Aad howe GeteHallbow ResultSize Unlimited SAailhozes Get HailbowPermission ser lt fetive Directory User Fornat Table Identity NecessRigkts Deny Caution This command enumerates all the mailboxes in your organization If you have lote of mailboxes you may want to taret apecifie CER EM Goa Sh inlet a a Lem NE Step 2 Type the following at the prompt New ManagementRoleAssignment Role Mailbox Import Export User Administrator Zr Machine WH WEEE B 2 0 dpe dl com MEATIETITIPLDCITITIERE D TTE UETUCLUBIBIRHDBPETEUUL Lid P BAGIRSODMETTIMUUDUDDLEEIUMODEDIDIITTTTTAN Hane Ho Loe Ko lef t ignorira Ro less ic fen Type Aseignmenthethed Effectivellserhan Hailhboas Inport Eeport Admin Mailhos aport Adminigctrator Lisa Direct HRS LETT EE yabr Removing User Mailboxes from the Backup Task This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup To remove a user mailbox from the backup task perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Applications y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Step3 In the right pane click the Edit button for the application object you wish to edit The Edit Application window opens Falit Appiani x nagrimnricatinri OK Cancel Step 4 C
67. gent Software section on page 14 e Initializing the SonicWALL CDP Agent section on page 22 Agent User Interface Overview section on page 25 e Using the Status Interface section on page 27 e Managing Backups section on page 34 e Configuring Client Backup Policies section on page 37 e Restoring Backed Up Client Data section on page 54 e Backing Up Server Applications section on page 57 e Restoring Server Applications section on page 101 e Using Online Help section on page 126 SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent Overview of the SonicWALL CDP Agent The SonicWALL CDP 6 0 Agent introduces a new user interface that is closely aligned with the new Web based management interface for the SonicWALL CDP appliance The Agent User Interface looks and operates the same on supported Windows Mac and Linux clients The Agent service is also faster smarter and more efficient than previous versions Initial backup of one million files of size 1 KB each takes just a little over 6 hours and subsequent revisions copy only the modified data blocks keeping track of all changes internally This method uses less bandwidth takes less time and uses less disk space than earlier versions of SonicWALL CDP oee the following sections for an overview of various functionality in SonicWALL CDP e About Data De Duplication on page 2 e About FileSets on page 3 e About Backup Policies
68. gin the restoration Click Cancel to exit without restoring the files The Restoring window displays the progress of the restore Restoring m File Restoring msdbdata mdf 100 Set Restoring 70 Cancel Step 10 When the restore process is finished the Restoring window changes to Done Click the Close button to close the window Done Done Done Close Restoring System State and Active Directory Recovery of data from System State and Active Directory using SonicWALL CDP allows users to retrieve Active Directory revisions from agent machines previously configured to backup that data When restoring Active Directory from a SonicWALL CDP backup you need to restore all associated interdependent System State files to provide a consistent environment Active Directory data cannot be restored from the Web Management Interface Note Active Directory data can only be restored using the Agent User Interface This section contains the following subsections e Restarting the Domain Controller in Safe Mode section on page 117 e Restoring Active Directory and System State section on page 117 y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Restarting the Domain Controller in Safe Mode With the exception of Active Directory on Windows Server 2008 you cannot restore Active Directory in normal Windows mode This is because the service is already active Before restoring Ac
69. hadow Copy and VSS Writer services must not be disabled See the Backup and Recovery Troubleshooting section in the SonicWALL CDP Aaministrator s Guide for more information Step6 Under Application items select the checkboxes for one or more storage groups to back up Step7 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for Storage Groups A schedule is required when creating an Application backup task to backup Exchange storage groups You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for Storage Group Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Before creating a backup task
70. he Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Click OK y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Removing a Storage Group from the Backup Task To remove a storage group from the list of groups scheduled for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Applications Step3 In the right pane click the Edit button 4 for the application object you wish to edit The Edit Application window opens Edil Application x LT nu Cancel Step4 Clear the checkbox for the storage group you wish to delete Step5 Click OK Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for one or more storage groups Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step2 AX Optionally to view backup status on a different appliance click the change appliance button in the left pane This only applies if the agent has previously backed up files on a different appliance Step3 View the backup status in the right pane SonicWALL CDP 6 0 Agent Us
71. he SonicWALL Continous Data Protection Setup Wizard CE Wie Anei bulles bo exi Ue Setup Wand You have successfully installed the SonicWALL CDP Agent Uninstalling the SonicWALL CDP Windows Agent To uninstall the SonicWALL CDP Agent from your Windows computer perform the following steps Step 1 Open the Control Panel and double click Add or Remove Programs Step 2 Select SonicWALL Continuous Data Protection This will remove both SonicWALL Continuous Data Protection and SonicWALL CDPAgentTool SonicWALL CDP 6 0 Agent User s Guide q W Installing the SonicWALL CDP Agent Software SonicWALL CDP Agent Installation on Mac OS This section describes the requirements and installation steps for Mac OS computers Supported Platforms The CDP Mac OS X Agent User Interface is supported on the following operating systems e Apple Mac OS X 10 5 x Leopard e Apple Mac OS X 10 6 x Snow Leopard e Apple Mac OS X Server Snow Leopard e Apple Mac OS X Server 10 5 System Requirements The Mac running the CDP Mac OS X Agent User Interface has the following minimum system requirements e 1 GHz Pentium 4 processor or faster e 512 MB RAM e Minimum 20 MB hard disk space e 1024 x 768 video display High Color 16 bit Installing the SonicWALL CDP Mac OS Agent Perform the following steps to install the SonicWALL CDP Agent on your Mac OS computer Step 1 Login as as a user with admin privileges Step2 Copy the SonicWALL CDPAgentTool 6 0 0
72. he agent level you can edit this default policy to add files and folders for backup to the CDP object but you cannot create a new CDP object A CDP object differs from a Files and Folders or Application object in that the defined files and folders are backed up as separate entities not as FileSets CDP policies use Interval scheduling which back up changed data continuously or at a set interval rather than Event scheduling in which you can set dates for backups to occur The default CDP policy accommodates policies from previous versions of SonicWALL CDP after upgrading About Rules The rules within Files and Folders objects are flexible providing the ability to include or exclude files or folders at any level Rules are defined at both the administrative level and the agent level with administrative rules taking precedence over local rules CDP type objects also provide similar rule functionality Application objects do not use rules in the same format but allow you to select the application components to back up such as individual user mailboxes or system state files y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W Figure 4 illustrates the order in which rules are applied when determining what to back up Figure 4 Admin vs Agent Rule Precedence Admin s rules Defined by admin for current folder Admin s Inherited rules Defined by admin for parent folder Age nt s rules Defined b
73. hout a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a SharePoint backup perform the following steps In the SonicWALL CDP Agent User Interface click the Policies tab In the left pane select Backup Tasks In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Ahi backup Task x Pare seared Dsckup Tach Sele Dala Type Application i A ulicalion Dala SharePoint Teri 7 Humber Peon riei gorda onzgee Sere all Files Offsite 7 Etrhegdube SharePoint lest Sched T w Enable i taik n Poly OK Cancel Type a descriptive name for the backup task into the Name field Select Application from the Select File Type drop down list Select the desired application object from the Application Data drop down list Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use SonicWALL CDP 6 0 Agent User s Guide mu Backing Up Server Applications W Step9 In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings mu
74. i Ashe Dow sard ang flas offe Sahai abe Diese Schedule T w Enable tis 8k i Policy OK Cancel y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W After clicking OK the new tasks appear in the Policies tab window TH STAs go My Backups Policies 7 Help Summary Hane Type Mur sin Offuitu Schedule li Urn a i Exchange Backup Task VSL 2 qum charge Schedule Tes d P Files and Folders MA einn ol Euchar es AG kyDocs Tist Fi 10 Ma PieSel Schrechuls Tez FUE so Applications inikot Ezp Tatl Appian 2 Yeu Encan Schaduk Yee X 1 Schedules Re Backup Tasks Removing Backup Tasks You can temporarily disable a backup task or completely remove it along with the associated backup rules or application object See the following sections Disabling a Backup Task section on page 53 e Removing a Backup Task section on page 53 Disabling a Backup Task You can temporarily disable any backup task with removing its configuration by performing the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Backup Tasks Step3 Click the Edit button amp located to the right of the backup task you want to disable Step4 In the Edit Backup Task window clear the Enable this task in Policy checkbox Step5 Click OK Removing a Backup Task To completely remove a backup task and the associated Files and Folders or Application o
75. ications W The User Mailbox application allows you to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange server and select offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Adding User Mailboxes to an Application Object To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object You can test the connection to the Exchange Server by clicking the Authentication button while adding or editing an application object It is not necessary to enter any authentication credentials to test the connection To create an application object with individual user mailboxes for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Applications Step3 Inthe right pane click the Plus button atthe lower right corner The Add Application window opens fuld Apti ation x n m ha hey I s gi m FI Apnpicalion Microant Fer imi liane Mailing 7 OR anes Step 4 Type a descriptive name for the application object into the Name field Step5 Select Microsoft Exchange User Mailbox in the Applica
76. icrosoft Exchange application location Restore to alternate location This option restores the files to the disk of the agent machine Step9 Under Components select the checkboxes for the user mailbox databases you want to restore Select all databases to maintain consistency Step 10 Click OK The Application Restoration Details window appears Appiealion Fares e alin Cietails blic osal Exchange Single Mailh Stren Deseripition Start Tirer uration Ceaser Bde dpnem applinner e Aesop brane Even aw M ren Inna E start Cancel Step 11 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are Download files from appliance Restore Microsoft Exchange Single Mailbox To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Restoration Details Microsoft Exchange Single Mailbox Step Description Start Time Duration Download files from appliance 17 12 02 Ts y 1 Restore Micrazoft Exchange Single Mailbox 17 1203 25 Step 12 When the restore is finished click Close Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails SonicWALL CDP 6 0 Agent User s Guide q
77. il Lass CDPClenrCore dii Ah CDPgerk Service es A Lasso Chent exe el cDPAgentService exe l loq S Lasso cienu di El eDPagentService exe log S MSExchongeAgent di parrari die 7 ancel 5 L 3 y SonicWALL CDP 6 0 Agent User s Guide Using Online Help W To access the SonicWALL Knowledge Base for information about SonicWALL CDP click the SonicWALL CDP Support Knowledge Base link The Knowledge Base page opens in your browser SONICWALL gt Es Sart sirg Tree Reline saanch by produc Sor Search Results COP Backup amp Recovery Reliance C Any words matcr e bons dap L Sitlect your topic within product Exact phrase matches L Gelect your sub topic C Match KBID Browse All l Search archived Items 2 ie d Search Tips What s Mat We value your feedback While viewing on article please click the Rate button and help us improve the knowledge base Most Relevant Info in COP Backup amp Recovery Click on the Rem below that best resolves your Inquiry If not found dick Mere for help Viewing Information About the SonicWALL CDP Agent To view information about the SonicWALL CDP Agent click the About link on the Help page jj Status 5 MyBackups Policies Help About SonicWALL CDP Agent Tool 1 Online Hel lia SonicWALL CDP Agent Tool 9 Technical Support wersion 601417 DD About 2006 2010 SonicWALL Inc All Rights Reserved The ver
78. information including file count size size on disk quota remaining and the name of the current backup policy that is defined for agents on the connected SonicWALL CDP appliance Recent tasks are displayed in right pane with task name start time duration and status My Backups Displays all backed up data including backups created using the CDP FileSets and Applications backup methods It also provides the ability to enable or disable backups refresh the display search by all or part of the file name restore data remove items and remove old file versions SonicWALL CDP 6 0 Agent User s Guide q BE Agent User Interface Overview View Panel Tab Description Policies Allows the user to configure Files and Folder objects Application objects Schedule objects and Backup Task objects Also allows the user to view a summary of backup tasks Help Provides links to online help the SonicWALL knowledge base the Agent log file and Agent version information The View Panel is located directly below the Tab Selection The panel refreshes when a tab is selected ii Status 2 My Backups z Policies 7 Help summary Application Type In Use 2s Files and Folders ka Applications x Schedules lica Backup Tasks y SonicWALL CDP 6 0 Agent User s Guide Using the Status Interface W Using the Status Interface The Status tab allows you to view current agent information change appliances log into the
79. kups at different times In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface ie SonicWall COP Agent Taal lel k SonicWALL Continuous Data Protection Agent Tool so SONICWALL gt Igi Status a My Backups gt Policies 7 Hein E Samman Hamr Applicatinn Tyr In lar a Fina and Folders Pach A010 Malla Backun binant Exchange ioie Ha ix el Applicatie J Schedules p Backup Tasks Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Scheduling Backups for InfoStore A schedule is required when creating an Application backup task to backup Exchange InfoStore databases You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for InfoStore Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in
80. le were deleted by mistake by the administrator or a script program keeping the remainder of the database up to date In this case the administrator selects the old data that needs to be pushed on top of the latest data during replication after the server 2003 only is rebooted out of Recovery Mode Restoration steps can be different depending on the computer s operating system and configuration SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step 1 Step 2 Step 3 Step 4 To restore System State and Active Directory using the SonicWALL CDP Agent User Interface perform the following steps In the SonicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time li e ulus S kku Fiti HII Poles Ein PDC Bor Dystbaba ursi Weision 3 ig as ib miopi P b Rewsont k EC e Dota iil l jah a i DELE LI Lau a i Flag bara a di Tr r jis a m Ty mE Id F d Renan 2 e i evn d E M 7 Ca DO o poker ce oe Ie in ache Pn a e E F Step5 At the bottom right corner click the Restore icon amp The Application Restoration window Step 6 opens Applicestion Resin alin X ptit EHE PIDoODaadmis oE ur Compie w
81. lear the checkbox for the mailbox you wish to delete Step5 Click OK Verifying User Mailbox Backup Activity This section describes how to tell if your user mailbox backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups right after the first scheduled backup after creating a backup task for one or more user mailboxes and then after each scheduled backup SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step 1 Step 2 Step 3 If you are watching the Status page during the backup you will first see the backup task appear multiple times for each mailbox in the Backup Events table When all individual backup events are finished the backup task appears in the FileSet and Application Events table as completed SONICWALL gt SonicWALL Continuous Data Protection Agent Tool t natis Ei Ebo iic hours Bit infirmis Backup Events Spun TOU Tb tob Teak Fiaiti Sart Tim ET Tod a LER Agri Vu EEE R 2 01 m i i P Ageri Aag in XE E Fie Courd i m hii MI n H 4 Rm T zril mai n oA Folicy Heng Dati Prr Lech dicing sk CULI Kg A11 45 22 156 20 Uc UO UT meted k EE GREET SE xa AH SS Aa na an 01 iri ril Fik 5ri and Apgplkcalums Feci auk Finish Tene Cras TE iE l g To verify user mailbox backups In the SonicWALL CDP Agent User Interface click the Stat
82. ler server On the MS Exchange server machine to give login access to the cdpAdmin user add the cdpAdmin user to the local Backup Operators group by performing the following steps a Navigate to Administrative Tools gt Computer Management gt Local Users and Groups and right click on the Backup Operators group b Select Add to Group and click on the domain user cdpAdmin Step7 Log out of the MS Exchange server machine and then log back in as the cdpAdmin user Step8 Open the SonicWALL CDP Agent User Interface and configure authentication for MS Exchange User Mailbox with the following credentials User Domain user yourDomain cdpAdmin Password password for user cdpAdmin SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications ExOLEDB ADO CDO Requirements for Exchange 2007 2003 SonicWALL CDP uses ExOLEDB to access Microsoft Exchange 2007 and 2003 The Exchange OLE DB Provider should be installed along with Microsoft Exchange and must be accessible by the SonicWALL CDP Web Management Interface and Agent User Interface The ADO ActiveX Data Objects and CDO Collaboration Data Objects APIs are also required by this feature These are application programming interfaces provided by Microsoft that allow applications to access data stores in a uniform manner These APIs are included with the Microsoft Exchange installation Note This requirement does not apply to Exchange 2010 ESE Backup Client
83. les Offsite Schedule sch 4 every 120 T OR this task in Policy Enable Task OK Cancel This completes the configuration needed to accomplish the required backups for the Finance Department SonicWALL CDP 6 0 Agent User s Guide q W Installing the SonicWALL CDP Agent Software Installing the SonicWALL CDP Agent Software This section describes installation of the SonicWALL CDP Agent Software for Windows Mac OS and Linux systems See the following subsections Configuration Information section on page 14 Downloading the Latest SonicWALL CDP Agent Software section on page 15 SonicWALL CDP Agent Installation on Windows section on page 17 SonicWALL CDP Agent Installation on Mac OS section on page 20 SonicWALL CDP Agent Installation on Linux section on page 21 Configuration Information Have your network administrator supply you with the following information needed for SonicWALL CDP Agent setup Server Name The name of the SonicWALL CDP appliance you are connecting to Password The password for your SonicWALL CDP appliance if applicable CDP IP Address The static IP address for your SonicWALL CDP appliance y SonicWALL CDP 6 0 Agent User s Guide Installing the SonicWALL CDP Agent Software W Downloading the Latest SonicWALL CDP Agent Software Perform the following steps to download the SonicWALL CDP Agent software on your computer Step 1 Open a Web brow
84. lications See the following sections e Restoring the Contents of an Existing Mailbox on page 108 e Restoring Deleted Mailboxes in Exchange 2003 on page 109 e Restoring Deleted Mailboxes in Exchange 2007 on page 109 Restoring the Contents of an Existing Mailbox Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Note To restore an individual user mailbox to the Exchange server perform the following steps In the SonicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time At the bottom right corner click the Restore icon In the Restore Mailbox dialog box select the backup that you want to restore The Application Restoration window opens In the Options drop down list select one of the following Restore to original location This option restores the files to the Microsoft Exchange application location Restore to alternate location This option restores the files to the disk of the agent machine Under Components select the checkboxes for the user mailboxes you want to restore Click OK The Application Restoration Details window appears The restoration steps are list
85. mpchk exe 100 Set Restoring 11 Cancel Step8 If any files cannot be restored the Restoration Failed Objects window displays a list of files and the reasons for their failure to restore Click the X to close the window Retloralion Faia Copes Ax Total Failed 188 Sune Failed objects Fated Object Failed Reason i Progam Fies tora FlesVudobe Pau ret Al Uer veel FT ll denir Program Piesi one des Wlcrosom Pernission Shear edu Done doe dii deren 3 S Progesm Files one Pei miskoni Fie Cn Cached Seren e ieni E Step9 When the restore process is finished the Restoring window changes to Done Click the Close button to close the window Done Done Done Close SonicWALL CDP 6 0 Agent User s Guide q BE Restoring Backed Up Client Data Restoring a Client Application Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 You can restore any revision of a client application that is available on the SonicWALL CDP appliance to an agent machine The restore can be made directly to the application installation on the agent or to another location on the hard drive If restored to another location on disk the files can be copied to the application later by stopping the application doing the copy and restarting the application To restore a backed up client application from a revision on the SonicWALL CDP appliance perform the following steps In the So
86. n The Application Restoration window opens Application Rest or ation x Qulim taata 1o ormai kor sheer T Curmpoimrib d First Storage Cru TEH Lancet Step6 In the Options drop down list select one of the following Restore to original location This option restores the files to the application in their original location in Microsoft Exchange Restore to alternate location This option restores the files to the disk of the agent machine Step 7 Under Components select the checkboxes for the storage groups you want to restore SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step8 Click OK The Application Restoration Details window appears App catioan Poestoration Details Merosot Exchange infostare regi Leazripti n Start line Lue ation ul Liens es Trobm appliance A ien iru a enhi iena all erint files iri di enirginend hocli welll uo dinil Manassa nenk suani vip Purser enkel ap Those Ties I iamen Start Cancul Step9 The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance Stop service Restore Microsoft Exchange InfoStore Start Service A warning is also displayed During restoration all existing files in the original location will be deleted Please make sure you have backed up those files if needed To start the restore process click S
87. n Status panel displays information about the recent backup tasks for the agent There are two sections Backup Events and FileSet and Application Events Backup Eventi Task lamer Cart Tiree Nuratinn Salus PTE vico ii 2H 12 13 ATA Good Comet ean yas MH i i 3 roe roared Wait melee mavepnz 1 il in 12 33 OT D Oooo Carpeted Stem Web lae iH 12 33 DT D Oooo Copter ima Tach ma 1n un tn Programa inai mae d 20 12 13 T Or ooo Comparer un tn uma tn Arahe Web Liha 20 12 31 07 07 Orr Comparer un tn wars pni MWnf17 39 Di ooo Wa a lek Filet and Application Furents lask Finish Time Status Frograns tas 2010 12 11 OF za Succes stu Frograms tas 2010 12 11 OOS 0 Succes stu Programs 3853 2010 1224 OO 43 Succes stu Frograms tas 2010 12 11 G 58 Succes stu Frograms tas 2010 12 11 Oa Succes stu Descriptions of the fields on the Status page are provided below Field Description Task Displays the name of the Backup Task Name Displays the names of files that are backed up as part of the task Start Time Displays the start time of each file backup Duration Displays the amount of time required to back up each file Finish Time In the FileSet and Application Events section displays the time that each backup task finished for each revision that was executed Status In the Backup Events section displays the status of each file backup In the FileSet and Application Events section displays the status of
88. n access online help by clicking the Help tab in the Agent User Interface The Help window provides links to online help the SonicWALL knowledge base the Agent log file and Agent version information JH Status _ My Backups zi Policies 7 Help Online Help 7 Online Help Online Help e Technical Support 653 About See the following sections e Viewing the Online Agent User Guide section on page 127 e Accessing Technical Support Information section on page 128 e Viewing Information About the SonicWALL CDP Agent section on page 129 y SonicWALL CDP 6 0 Agent User s Guide Using Online Help W Viewing the Online Agent User Guide To view the online version of the SonicWALL CDP Agent User Guide click the Online Help link in the Help window The HTML version of the User Guide is displayed in your browser Administrative Use of the Agent User Interface Recon Viral Topics Airaa Los of Ue Aeri Uer Iil rl ace Ager User Doer ace Cear vem lhe Agent solbeare allows Administrators to log inta the Agent User Interface to manage and confiqure local and global policies for agents When you launch the Agent User Interface there is a button In ihe lower lett comer that allows you to bog in as an Adminstrator Figure 1 Agert User Interface ee A ed eed Al El SonicWALL Continuous Data Protection Agent Tool SONICWALL gt Abie Applies Piers P Speers Gs ape HINE a Ho 1 1 To log in to the Administrator Fila Browser
89. n copy the EsEbCli2 dll file from your Microsoft installation disk or download it from Microsoft or copy it manually from another location into the SonicWALL Continuous Data Protection folder where the Agent client was installed The default program installation folder location is C Program Files SonicWALL SonicWALL Continuous Data Protection Note Version 8 1 240 3 of EsEbcli2 dll is required by SonicWALL CDP Adding a Storage Group Application Object To backup a storage group you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft Exchange Storage Group backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Applications y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Step3 Inthe right pane click the Plus button atthe lower right corner The Add Application window opens Adal Applicatie x Appian Mira Gehan lifosiun CHE Cineni Step4 Type a descriptive name for the application object into the Name field Step5 Select Microsoft Exchange InfoStore in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume S
90. nce which no longer exist on the agent select the backup or the revision that contains such files The Remove Deleted Items icon becomes active when files exist on the appliance which no longer exist on the agent Click the icon to remove the deleted items from the appliance Step4 To remove older revisions of a file or a set of files expand the view to display the revisions select the oldest revision that you wish to keep and then click the Remove Old Versions icon to remove revisions older than the one selected Configuring Client Backup Policies For file and folder backups client backup policies include a Files and Folders object schedule and task For client applications such as Outlook or Outlook Express client backup policies include an Application object schedule and task You can configure objects schedules and tasks on the Policies tab in the Agent User Interface Objects can be defined using one of the following methods FileSet The FileSet method backs up related files as a set Dependencies between files is considered This method uses Event scheduling Application The Application method is used for both client and server applications and also considers dependencies and backs up files as a set This method also uses Event scheduling When using the FileSet or Application methods Microsoft Volume Shadow Copy Service is used to create a cohesive snapshot for backup on Windows agents Data de duplication pre
91. nd folders from the SonicWALL CDP appliance perform the following steps Launch the SonicWALL CDP Agent software on the agent machine on which you want to recover the file set If necessary click the Change Appliance icon 3 to change the SonicWALL CDP appliance to the one with the files you need Click the My Backups tab In the left pane click FileSets The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time il rue _ BN PT ALi Polia frip Heri T Q ce b Pueeama 15 m ib Rennen i D Uu HIE J riesen th Renom B pli dd ha x N Vorst db err a T Fass oprang E d R db action IB trang E n zn ai iite iin Fils y SonicWALL CDP 6 0 Agent User s Guide Restoring Backed Up Client Data M Step7 A Atthe bottom right corner click the Restore icon The Choose Restoration Location dialog opens Choose Restoration Location Do you want to restore to original location If you choose es the files will be overwritten Yes Ho Cancel Click Yes to restore the files on top of the original files Click No to save the files to another location on disk Click Cancel to exit the restoration process without restoring the files at all The Restoring window displays the progress of the restore Restoring File Restoring du
92. ng Backups for SharePoint section on page 88 e Configuring a Backup Task for SharePoint section on page 88 e Verifying SharePoint Backup Activity section on page 89 y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Creating an Application Object for SharePoint To backup Microsoft SharePoint you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To backup SharePoint using the Agent User Interface perform the following steps Step1 Open the SonicWALL Agent User Interface on the SharePoint server Step2 In the SonicWALL CDP Agent User Interface click the Policies tab Step3 In the left pane click Applications Step 4 Inthe right pane click the Plus button atthe lower right corner The Add Application window opens Ad Appilicatiun x Apple son Hierosol SOL Serrar SharePoint Ivi OF PREFER WERE mam e v OFFICESERVERS model v OFFROESER VERS mdi v OFFKESERWERS EFArePord Conf 3212739 Td4D 4c 35 941 v OFFREESERWERS EHarePord Puerionesn BBgB8B8aD 152a 4223 jw OFFICESERVERS WSS Search _ vii WORSE Fle v OFFRESERVERS Sher miSevecegEDOonber Spr il 4213 47 3 B v OFFKCESERVERS Stee ede vices 1 DE Sar cea3G alis 43 Gd ul EWE TERE near Turcis areis DUE PER a Qa ET OK Cancel Step 5 Type a descriptive name for the a
93. ng Up Exchange 2007 2003 User Mailboxes You can backup individual user mailboxes by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface The user mailbox is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL Server and Active Directory In the Agent User Interface you can create a Microsoft Exchange User Mailbox application object for for one or more user mailboxes input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore individual user mailboxes to the Exchange server For information about restoring a user mailbox see the Restoring an Exchange 2007 2003 User Mailbox section on page 107 The User Mailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to the Microsoft Exchange server e Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox User Mailbox Backup
94. ng User Mailbox Backup Activity section on page 69 How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is automatically discovered by the SonicWALL CDP Agent User Interface To get started using the feature select the Policies tab and then select Applications in the left pane of the Agent User Interface To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule The User Mailbox application allows you to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange server and configure offsite backup You can view log entries in the SonicWALL CDP Agent User Interface on the Status tab to verify that backups are successful Note The SonicWALL CDP appliance must be licensed for server applications On models that do not support server application licenses such as the generation 3 SonicWALL CDP 110 and 210 you can still use the User Mailbox Backup and Restore feature Adding User Mailboxes to an Application Object To backup user mailboxes you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application o
95. ng the SonicWALL CDP Agent Installing the SonicWALL CDP Linux Agent Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 The Linux Agent can be installed or uninstalled only by the root user The compressed tar file CDPAgentTool 6 0 0 xx tar gz is used for installation Perform the following steps to install the Linux Agent on your Linux computer Login as root Copy the compressed tar file to a location on the Linux computer Unzip the file with the command tar zxvf CDPAgentTool 6 0 0 xx tar gz This command creates the CDPAgentTool folder containing the files cdpinstall sh and cdpagent tar gz Change directory to the CDPAgentTool folder Run the install script with the command cdpinstall sh i access all This command installs both the Linux Agent service and Linux Agent User Interface The installation process creates a Desktop shortcut that can be double clicked to launch the Agent You can also start the Agent by typing cdpagentool on the Linux command line The following messages are displayed Installing CDP Agent BackupService starting CDP Agent Daemon process CDP Agent BackupService is installed Installing CDP Agent Console CDP Agent Console is installed Verify that the Linux Agent service is running with the command ps auxwww grep cdpagentservice The output should be similar to the following root 7044 0 1 0 4 17404 1744 Ssi 11 05 0 00 usr bin cdp cdpagentservice d usr bin cdp watchdog cdpagen
96. nicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed Click the desired revision The root folder and details about the revision are displayed including the date and time At the bottom right corner click the Restore icon In the Restore dialog box select the backup that you want to restore The Application Restoration window opens In the Options drop down list select one of the following Restore to original location This option restores the files to the client application location Restore to alternate location This option restores the files to the disk of the agent machine Under Components select the checkboxes for the items you want to restore Click OK The Application Restoration Details window appears The restoration steps are listed along with a Start Time column a Duration column and an in progress indicator The steps are e Download files from appliance Stop service e Restore applications Start Service To start the restore process click Start To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated When the restore is finished click Close y SonicWALL CDP 6 0 Agent User s Guide Backing Up Serv
97. nieren ro 4 Enable Day Interval Every dani Hai urn 1A HH fiend Tiri Create mi Arlervaf Sch rodade Policy for Contipnueuns Data Bashin al Aber Cn mia rg zrcnemmd peser pep ee fnm Ur LDonlirueus Data ack oe kis durieg Er fare tene bL rr r i B al rm ow Frit n L mi E Lie d Cr create an wem schedule Pobty for ihe ana Applic wins Cancel To view the default CDP schedule object Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 In the left pane click Schedules Step3 In the right pane click the Edit button to the right of the CDP schedule object name The Edit Schedule window opens Step4 On the Day Interval tab under Enable Day Interval the number of days for the interval between backups is defined For example if you see 1 the backups will occur daily if you see 2 the backups will occur every other day Step5 In the Start on field the start date is defined By default the interval is calculated from the current date Step6 Under Select Time to back up the files at any time that a change occurs the Always On radio button is selected To back up changed files only during a specific time range the Interval radio button is selected and the Start at and End at fields are set Step 7 Click Cancel The OK button is disabled y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Configuring a Backup Task for Client Data A back
98. nt User s Guide q BI Restoring Server Applications The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Basti alm Delais Micros SOL Sens Sieg eser ipallen Start Time Step 10 When the restore is finished click Close Appliialbun Resia alim Details hican SOL Sisa TET lese imir Sart Tene Tread S n Troie npplane ERER Sep eres 13345 Reclure MicruzuS OL Serve 13 13 54 Additional Information More information can be found here SQL Forum on Disaster Recovery run by Microsoft Marati Taira ers PE Carl Gloru http forums microsoft com MSDN ShowForum aspx ForumID 744 amp SitelD 1 Handling Large Log Files http mkruger cfwebtools com index cfm mode entry amp entry CFEA536D FC85 271F 691D1A 974BA71B07 y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Database Locked Error Actions that can lock the database and prevent the restore process include e Querying e Accessing by user or application e Opening Web Management Interface with database selected Revisions may not appear immediately or even for some time due to a number of reasons including but not limited to large databases single user mode databases 24x7 databases or other databases with high access frequency SonicWALL CDP 6 0 Agent User s Guide q W Using Online Help Using Online Help You ca
99. o restore an entire domain controller nor should it be used as part of a change control infrastructure Proper delegation of administration and change enforcement will optimize data consistency integrity and security MSDN Web links e http support microsoft com kbid 258062 e http support microsoft com default aspx scid kb en us 240655 e http support microsoft com default aspx scid kb en us 830574 e http support microsoft com default aspx scid kb en us 3 14980 e http support microsoft com default aspx scid kb en us 265089 e http www microsoft com technet prodtechnol windowsserver2003 library Operations f66ee 9e4 96d7 4174 a2fe d669194bf5a2 mspx MSDN Engineering recommends the following as the most helpful to see what is happening e http support microsoft com default aspx scid kb en us 840001 e http support microsoft com kb 239803 Restoring Data from Microsoft SQL Server Recovery of data from Microsoft SQL Server using SonicWALL CDP allows users to retrieve Microsoft SQL Server revisions from an agent machine previously configured to backup that data Microsoft SQL Server recovery can be made directly to the SQL database Restoring the database can be done in two ways The database can be either restored to disk or to application When restoring the database to disk the database is downloaded as a set of files from the SonicWALL CDP Appliance Restoring to application on the other hand applies the database dir
100. on and then type in the IP address or name of the desired appliance and click OK in the dialog box A inp Appliance IP or Karn x m SonicWALL CDP 6 0 Agent User s Guide q B Using the Status Interface Step4 To connect to a displayed appliance either double click the appliance IP address or select it and click the Connect button U The Agent Information panel displays the new appliance information Using the Administrator File Browser The Agent software allows Administrators to log into the Agent User Interface to manage and configure agent backups You can access any appliance and then view manage or restore any files backed up by any agent that is associated with that appliance when logged in as an administrator in the Agent User Interface To use the Administrator File Browser in the Agent User Interface Step 1 Click on the Login to Administrator File Browser button located at the bottom of the agent informaton panel Step2 In the login dialog box type the IP address of the desired appliance into the Appliance IP field Administrator Login x Appliance IP Username Password Login Cancel y SonicWALL CDP 6 0 Agent User s Guide Using the Status Interface W Step3 Typein the password for the admin account and click Login The Agent User Interface displays the starting screen for the appliance anit VL il grske Step4 Click the arrow for either Appliance or Offsite to expand the displ
101. on page 3 e About Rules on page 4 About Offsite Backup on page 5 e About Scheduling on page 6 e About Application Backup and Restore on page 9 e Example Creating a Backup Policy on page 9 About Data De Duplication Data de duplication technology is used on the agent during backups of revisions for both applications and files folders This allows all new data to be backed up while existing data is not rewritten to the appliance Metadata keeps track of where the changes occur and is always included with revisions Figure 1 shows a graphical representation of the data de duplication process Figure 1 Data De Duplication ID 1 ID1 ID 2 ID2 ID2 ID 3 IOS ID3 11100 T0 TIPTITO 000 100 ID4 ID4 ID 5 IOS IDS ID 6 ID ID6 ID7 D7 ID7 y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W About FileSets When backing up data SonicWALL CDP is aware of interdependencies among multiple related files called FileSets Both application backup and backup of files and folders use the concept of FileSets to include all relevant data in backups so that recovery can provide everything needed for full and seamless operation On Windows agents Microsoft Volume Shadow Copy Service VSS is used during backups to take a snapshot of all relevant data providing a cohesive set of files at a certain point in time Using the VSS method also eliminates the need to stop services in order to k
102. onfigure the Exchange admin user on a 64 bit machine MS Windows 2003 2008 and MS Exchange 2007 perform the following steps Step 1 Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Step2 Add this user cdpAdmin to the group Backup Operator Step3 On the MS Exchange machine access the Microsoft Exchange Shell by going to Start gt Programs gt Microsoft Exchange Server 2007 gt Exchange Management Shell Step4 Tosetthe Exchange View Only Administrator role type the command in the following format add exchangeadministrator service account name role ViewOnlyAdmin An example of this command is add exchangeadministrator cdpAdmin role ViewOnlyAdmin Step5 To set the Send As Receive As and Administer Information Store permissions type the following command get mailboxserver server name add adpermission user service account name accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin Where e server names is the Microsoft Exchange 2007 server name e Service account names is the user account created in step 1 cdpAdmin An example of this command is get mailboxserver win2k3ee add adpermission user cdpAdmin accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin Step6 This step only applies if your MS Exchange server is installed on a non Domain Control
103. onfiguring Client Backup Policies Step5 Define the rules for your Files and Folders object by first determining how to apply the rule by choosing Include or Exclude under the Type drop down menu e Include Includes the specified files or extensions e Exclude Excludes the specified files or extensions Step6 Define the File Name by entering a file name extension or select from a predefined list under File Name and Patterns Step7 If desired check the Apply to Subfolders check box to apply the rules to subfolders Step8 Click the button located next to the check box to add the rule to the Files and Folders object After clicking the button the rule is added to the Rules table and the selected folder appears in the Backup Folders list Filiis ancl Fidler s x Harrier Fim Pathe C Pragas Firs Tapa ag Uacrkup olgers Add Hew Rule Tole e Type F r Mame and Paterna Apply te subfeliters incito inter lile Hime of Pattern i lea Suro Emale Tyr File Maine iuby tu Sule a E uu e Ci include Program F res ewr jw x 4 Computer le Pie Foe l Los perfioat pa EJ Pri se det i Lab Fen i tg RECYCLE e rep t tag el rocks Urat i scher eode In harm a P LI CHR Step9 If desired repeat Step 5 through Step 8 to create more rules Step 10 Click OK after Files and Folders object creation is complete The new Files and Folders object is visible in the table on the Policies tab I t adis Kia Hi
104. ontinuous Data Protection Agent Tool T SONICWALL Satus Sp MyHackups s Policies 7 Help Appiani Shea ori Dap Task Reviadon T cor SherePort achu T e TI Revision Bc Datails TA SP pachip Task Ub reeset b opta Furriukiin 1 vo Appkcsont pe biis _ Cams Foleo Fit Dirawi Folar Girar Fia M wy E x u uw ps 8 nas Step7 At the bottom right corner click the Restore icon The Application Restoration window opens Application Restoration x Golias Restore to original lec ation v Cnrngoarnerta OFFICESER VERS matter CE TICEEHRVEH S meer CIFFICFEERFVERZ moni OFFICESER VERS Sharer Conti 3 20 TE T ae te TE Dni B3 i w CIFFICELER VERS Sian Arimini oriei Aae an DIRRLESER VERS MUSS taesnch VISUS E a ERR amp S S OFFIGESER VERS Sharmi eee e TebieTt 7 30613 476 3 5 F OK Cancel SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step8 In the Options drop down list select one of the following Restore to original location restore the database files on top of the original files Restore to alternate location restore the database files to another location on disk Use this option if you want to verify the files then copy them to the original location either manually or by using a separate tool or application You can browse to the folder where you want the data restored or create a new folder Step9 Click OK to be
105. or each case e Restoring a Deleted Mailbox in Exchange 2003 on page 109 e Restoring a Purged Mailbox in Exchange 2003 on page 109 Restoring a Deleted Mailbox in Exchange 2003 Step1 Login as administrator to the Exchange server Step2 In Exchange right click the user mailbox and select Reconnect This reconnects the mailbox to the Active Directory account Step3 Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 108 to restore the mailbox Restoring a Purged Mailbox in Exchange 2003 Step 1 Obtain the user account information from Active Directory Step2 Use this information to create a new user mailbox in Exchange Step3 Log into the new mailbox via Outlook or Webmail as the user or have the user log in Step4 Follow the instructions in the procedure Restoring the Contents of an Existing Mailbox on page 108 to restore the mailbox Restoring Deleted Mailboxes in Exchange 2007 Once a mailbox is deleted from Exchange there is no container to hold the emails even though SONICWALL CDP has a copy of the mailbox backup This container in our case an empty mailbox must be created prior to restoring the mailbox In Exchange 2007 deleting a user mailbox removes the user account from both Exchange and Active Directory In this case there are two methods that can be used to restore a user mailbox oee the following procedures for each case e Restoring a Deleted Mailbox
106. oring Data from Exchange 2010 Recovery of data from Microsoft Exchange 2010 using SonicWALL CDP allows users to retrieve Microsoft Exchange revisions from an agent machine previously configured to backup that data See the following sections e Restoring Exchange 2010 User Mailboxes section on page 101 e Restoring Exchange 2010 InfoStore section on page 104 Restoring Exchange 2010 User Mailboxes This section describes how to restore an individual user mailbox backup to the Exchange 2010 server by using the Microsoft Exchange User Mailbox Backup and Restore server application in the SonicWALL CDP Agent User Interface Note You must log into the agent machine as Administrator before restoring a User Mailbox For information about configuring the Administrator account for Exchange authentication see Configuring Authentication on the Exchange Server on page 66 For more information about account privileges to access the Exchange server see KB821897 A mailbox must exist in Exchange in order for the restore to work properly To restore an individual user mailbox to the Exchange server perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the My Backups tab SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step2 In the left pane click Applications The display expands to show available backup tasks i ba I ow Ba p ir I 7 I I Appia Ceti LINE Decius Heelan
107. ory A schedule is required when creating an Application backup task to backup System State and Active Directory You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for System State and Active Directory A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a System State and Active Directory backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Backup Tasks y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Dackup Task x TT Aun pled Bnei Y Ssppiestien Din Syd hain fl Y oT Y T Tar n s IET Ern all Filis Off sin T Sumiudays Tauri OK Ganee Step4 Type a descriptive name for the backup task into the Name field Step5 Select Application from the Select File Type drop down list Step6 Select the desired application o
108. ou to maintain near continuous revisions along with daily weekly monthly or custom scheduled versions The number of revisions to keep is controlled by the settings in each policy About Application Backup and Restore Client applications such as Outlook and Outlook Express are supported for backup and restore as well as a number of server applications Supported server applications include Microsoft Exchange SQL Server Sharepoint and Active Directory Active Directory is backed up and restored as an element of System State to ensure that all relevant system files are included for a consistent environment When configuring an Application object as part of a backup policy available applications on the agent are automatically discovered by SonicWALL CDP and their friendly names are presented for selection in a drop down list Figure 10 illustrates these application features Figure 10 Adding an Application Auto Detec Ricoto Exchange nostore System Sinte Microsoft Excheimge Infostore Microsafi E changes Urer kalbo M amp rozon Qullock Exprest List Storage Groups When restoring an application SonicWALL CDP automatically uses the proper restore method for the application type For example restore on reboot for Active Directory or stop restore start for SQL Server Restoring is interactive and walks you through the process Example Creating a Backup Policy Let s say that the Finance Department at Soni
109. ow click OK to add the application object SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies The new application object appears in the Policies screen of the Agent User Interface The In Use column indicates No to show that this application object is not part of an enabled Backup Task TH EE adus _ My Backups z7 Policies 7 Help ih Harr Application Type In Use i Files and Fuller Exchange hicrosoit Exchange Iniostore Yi HR Ceti Ex hhcrasull Gufiak Express Hi i E T a pliz ations O Schedules US Backup Tasks Note Before the backup will occur you must configure a schedule for this application object unless one already exists and a backup task that includes both the application object and the schedule Editing the Default CDP Files and Folders Object A legacy style CDP policy including a default CDP Files and Folders object a default CDP schedule set to Always On and a default CDP backup task is defined by default at the administrative level and is inherited by agents connected to the SonicWALL CDP appliance At the agent level you can edit the default CDP Files and Folders object to add files and folders for backup to the CDP object but you cannot create a new CDP object A CDP object differs from a Files and Folders or Application object in that the defined files and folders are backed up as separate entities not as FileSets CDP schedules use Interval scheduling which back up ch
110. p Microsoft SQL Server using SonicWALL CDP allows users to store and retrieve Microsoft SQL Server revisions from an agent machine Microsoft SQL Server databases are configured for backup using the SonicWALL CDP Agent User Interface Microsoft SQL Server backup can only be configured using the Agent User Interface During SQL Server backup and restore using CDP the Agent Service directly interfaces with the server through the Open Database Connectivity ODBC API using an SQL ODBC driver that is installed with SQL Server By ODBC the Agent service communicates to the SQL server through transactional SQL commands auum quuau na dud N mL a L ut fiy E ODBC lt lt gt gt Agent Service SQL Server i3 4 Agent Service requests SQL to backup database into memory Agent Service divides into blocks compresses and sends to appliance anon d TTD E E SQL Commands PTT Data Flow When the SonicWALL CDP Agent Service backs up an SQL database it instructs SQL to place the data in a certain location in memory The Agent Service will then process the data one block at a time compressing it and sending to the appliance The Agent Service first needs to connect to the database and authenticate typically by using Windows user account credentials For more information about SQL backup and restore see the SonicWALL CDP Administrator s Guide This section contains the following subsections Adding a
111. p events are finished the backup task appears in the FileSet and Application Events table as completed ig SonicWALL CDPAgent Tool Sonic WALL Continuous Data Protection Agent Tool mi By Bachups uo Pob 7 Hip li on alus Agent Information rm Aare 10 0 1 6 165 Task Marr iat Then Peur ahim Ub abus Pgerd A LL Re Eht mckup Task app 76relsc iSiT dbc 2011 02 22 16 36 48 tr ii Complet edi Super Sra hkr rri Fatanin feck Task sce biski d j it1 3 4n Sardi ial File Cound Pech Geckup Task U chk 3011 5648 OO completed z ze 325 M8 Prec 0 Bch Tack EiT xni Kau TETTE Sie on Disk rr 2 ME Eaha Bsz Task FDO BO leg wi 1E 35 8 Er OX Ol Cree asc E Ua UL Letra Lick Task L J aul 1 aU UU T l iiy Hare Oni Policy trc Bacha Task EDTDOCOD I BT lex 2011 Ed 00 i i drin piset and Apple tin Lenti Taek F niilh Firme aa ee Crane iniatzasne n 1412 22 15 5 41 pot ee eee L1 an T v 1228 vista tr Tul Ech hlari 2011 02 22 12160 AD changa indossone SON 1402227 15 00 3 ucper sul g WEP re F To verify an InfoStore backup In the SonicWALL CDP Agent User Interface click the Status tab Optionally to view backup status on a different appliance click the change appliance button 4 in the left pane This only applies if the agent has previously backed up files on a different appliance View the backup status in the right pane SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Backi
112. p5 Select Application from the Select File Type drop down list Step6 Select the desired application object from the Application Data drop down list Step7 Type the desired number of backup revisions to keep into the Number of Versions field The default is 2 Step8 The Trimming Algorithm field is not configurable for Application policies The field displays the type of trimming algorithm in use Step9 In the Offsite drop down list select one of the following options Send all Files Offsite Offsite backup settings must already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Configuring and Testing Access to the Exchange Server Access between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside can be configured to require authentication credentials or not When you add an application object for a user mailbox backup you can choose to add authentication credentials if required by the Exchange server In either case you can use the Authentication dialog box to test the connection between the SonicWALL CDP appliance and the Exchange ser
113. p8 Type the desired number of backup revisions to keep into the Number of Versions field For client applications the default is 2 For files and folders the default is 10 SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies Step9 The Trimming Algorithm field is not configurable The field displays the type of trimming algorithm in use Step 10 In the Offsite drop down list select one of the following options Send all Files Offsite Files will be backed up on the configured Offsite appliance Do Not Send Files Offsite Files will be backed up on the SonicWALL CDP appliance that is connected to the agent Step 11 Select the desired schedule from the Schedule drop down list Step 12 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 13 Click OK when finished configuring the backup task A backup task for the Outlook Express client application is shown below fuld Backup 1ask x Hae OullookExp Tal trit Dan Tyne Applicator i amp ppliention Dwin atinki Fep Humber of Warsi Trimem ray Alger the Ofte Send all Fila Cif asti Tine Eachanye Schedule 7 af Evade ihi lask m Pey DH Cancel A backup task for a FileSet backup is shown below Add Dachup Task x Pear MyDecs Task Seed Dala Type Firari F Files ami Folders Kaie Hunker od Verona IO Triresirga Akg hat
114. plications Step3 Inthe right pane click the Plus button at the lower right corner The Add Schedule window opens Wild Selde x Enable Day Interval Every i devis Stent ori 0308 20 1 Seleti Tau Creale an terval Scimus Polkzsy for Cornmumus Data Backup Cr Cortinas Tasa Backup gott dunna ther Taree Inder Or csse An Ewerit scheme Pokey for Pees scel Apel ation a Even nn Sawtab Of 71 000 7 Repeat every mire e unti UH Cancel Step4 Type a descriptive name for the schedule into the Name field Step5 Select one or more of the following tabs to configure a schedule that meets your requirements Day Interval The backup occurs every so many days calculated from a particular date Select the Enable Day Interval checkbox Select the number of days for the interval between backups Select a start date By default the interval is calculated from the current date Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until Days of the Week The backup runs on certain days of the week Select the Enable Days of the Week checkbox Select the days of the week Sunday through Saturda
115. pplication Object To backup InfoStore databases you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To create an application object for Microsoft Exchange InfoStore backup perform the following steps Step1 n the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane click Applications SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step 3 Step 4 Step 5 Step 6 Step 7 Note In the right pane click the Plus button at the lower right corner The Add Application window Opens AURI Pnplicatiemn x BEWE Exch xn c Malbec Pacha i pplcntnn Microsoft Exchange Info store F Appa Lens v Sak Al jw Mailbox Database 1221441245 jw Pubit Folder Dabsboses O27 S555 10 OB cel Type a descriptive name for the application object into the Name field Select Microsoft Exchange InfoStore in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy and VSS Writer services must not be disabled Under Application items select the checkboxes for one or more databases to back up It is not required to back up all databases with the same backup task For large databases you might want to schedule separate bac
116. pplication object into the Name field Step 6 Select Microsoft SQL Server SharePoint in the Application drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled Step 7 Under Application items select the checkboxes for one or more SharePoint databases to back up SonicWALL recommends selecting the Select All checkbox to ensure that all associated files are backed up for SharePoint Step 8 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Scheduling Backups for SharePoint A schedule is required when creating an Application backup task to backup Microsoft SharePoint You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for SharePoint Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 A backup task includes both an application object and a schedule for the backup Wit
117. ps a Pcie aris 7 Help Aget Informati Task Harien Start Tame Dim aliii Elelu Appiano a0 18 168 BL Tani TPCH Sud JoghiM 2010 12 10 130048 00 00 01 Curae Agent VETERI SOL Timi epii 2010 12 10 1300 4B AN Curie Aen 5i ral BOL Task mx beckupdocueend 2010 12 10 13 86000 Completed Fie Coun E EL Tai TEZH Zn nell 2010 12 10 13 00 38 EnA Curae Sire 15 3 ME BOL Tas mx Eeckunddacueed 2010 12 10 12 00 28 OO OLD Compete Sire nn Lis 15 MB SOL Taxi mp is6SiasE3 Sess 4 2010 12 10 1200 28 8690 00 01 Curie Choe 80 0 OB SOR Timi TESH Zr Kkag ki 2000 13 10 12 00 28 oO Conglebed Pob Fare Defaut Pokey mu Tui TPZH Srl nudi 2010 12 10 1200 18 00 0010 Curie md Bo Thm eles fees 2020 12 10 11 01 12 DOLOQLDAI Curie BOL Tesi mx beckupdocueed TOI 869 Competed BL Tad TEZH Zn bag ke 2150 12 10 11 01 12 I Curae d EL Tai TEZH Zum nali 2010 12 10 11 01 08 OUE Curie BOL Task ibe 2010 12 10 10 00 50 QO OOLDA Completed Bo Tani mp nBSissEJ 5es24 MOI DOLOQ OA Cure ed EA Tad TEZH Sn bag ke SOI iS 00 0 01 Curam EL Tai TESH Srind rni 2iD 2 10 100043 00 00 0 Curie SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step4 Click the My Backups tab and view the list of backup revisions M Eras Ly MyBackups Piche T Hihi Ann amp canns Eii Taali Amuiainn 25 OQ oce E Y uL Taek Ls 1 Mig NF EE Details V uezett LB memipa 2 E 1 mum n1 24 Appbc tont i I Garth ai Pr Dig bbad oder CETERI i
118. r NB Shares lamu Vwsts Conbenb mdr 2G OR Corgetecd Sirm on Disk GDE MB Sharan Dackur meo ai5Taai 5e 2011 02 22 tae RO Completed Chan amp n i GA tharefo Backur ann narda docar 2011202 22 34 28 Orc rumpiri Polk Maie Dem Policy harefom Backup Shaee Lsmdcemi 2006212 02 442 OUO C ramplesnad Pit ann Application Fors dk Mia Time status hererowrd D amp acvup T tk Zn T4222 T4 TB ucoe LE F Dscitio Ts JU TAT2 29 2012715 Succe Le SF Discuti lAr Zn Tur 0174 suco L SF Dscitio Ts AN TA4r2 23 20127 3 Sues ET he 4 SF Ochi lami DATA 20 TT r3 succes ffl SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step4 Click the My Backups tab and view the list of backup revisions SonicWALL Continuous Data Protection Agent Tool e SONICWALL i usus Mylackups m Policies 7 Help App amp csbons SharePort Backup lask Rewisbon 1 Li th SharePod Backup T Harrik 1 E ac amp Detisib d SP Back Taik Erininin 1 Date beiei Ls Cumren Fabr IT Misaia Valder rabii lia a e A Backing up System State and Active Directory Active Directory is included within the System State application object in SonicWALL CDP 6 0 and higher When creating a System State application object you can select components including Active Directory to back up This allows you to backup and recover Active Directory revisions from agent machines together with in
119. r you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server Note For Exchange 2010 configure authentication with your domain Administrator When ready to restore a backed up user mailbox login to the server agent as Administrator The procedure below provides basic instructions for configuring authentication with the Administrator user For more information about configuring users and access privileges on Microsoft Exchange see the following Microsoft knowledge base articles http support microsoft com kb 821897 http support microsoft com kb 556045 To configure the Administrator account for authentication perform the following steps Step 1 Open the Exchange Management Shell on the server Achive Cerechory Users ad Co Oomptes Help amd Support fun Al Proy erie Windies oescunity Search programs arxi Hes ez Log off Opa th EN SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications The welcome screen displays followed by a command prompt Is Mec hires V1 WZEBEE R 2 01 cp cem CE leame Ea the dini LEM uhr dl a b Pull list of crdlets Only Exehange eel LET Celints that match a specific eleimg Get general help Cet kelp For a cradle A quick IESILIDTINMC UU UE Dp bh 1 Dt isc hanye 4 EE Show Full output For a command Wank te know whith mailbas
120. restoring the storage group For both Exchange 2003 and 2007 the recommended way to recover deleted storage groups is to restore Active Directory first and then restore the InfoStore storage group and the user mailboxes This is because Exchange relies on the Active Directory directory service for its directory operations Active Directory provides all mailbox information address list services and other recipient related information Active Directory also stores most Exchange configuration information Restoring a Deleted Storage Group Recommended Method The recommended method to recover deleted storage groups is to restore Active Directory first and then restore the storage group This is recommended for both Exchange 2003 and 2007 Step1 Use SonicWALL CDP to restore Active Directory to a version containing the storage group See the Restoring System State and Active Directory section on page 116 Step2 Follow the normal steps to restore the storage group with SonicWALL CDP by using Restore to original location to restore files to the application See Restoring a Storage Group on page 110 SonicWALL CDP 6 0 Agent User s Guide q BI Restoring Server Applications Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Restoring a Deleted Storage Group in Exchange 2003 Alternate Method This method does not involve restoring Active Directory first and is available as an alternate method for Exchange 2003 but not for Ex
121. rify that there is no other content filtering or personal firewall software running Verify the Data Execution Prevention DEP configuration on Windows Server 2003 Under Windows Services stop the CDPAgentService exe service Right click My Computer and select Properties then select the Advanced tab Under Performance click Settings select the DEP tab Add CDPAgentService exe and CDPAutoUpdate exe to the list Click Apply Start the Agent Service again m Oo 2 909 F 9 a y SonicWALL CDP 6 0 Agent User s Guide Agent User Interface Overview W Agent User Interface Overview The Agent User Interface provides users with selection tabs and a view panel tii Status mo Mylackups amp no Pobcien P Help Apert bor martinn Leet Kup Lane othe Apa IBDTB 165 lanh Hanes Start Tintin Dui aiti E af tis A ye Pre EE En Ensure sie ie DOTTIE Goo Completa Aged Slam Pierri rae Cord A Tire 36 a4 5n Sige on Die 5B Oe uela p LO Cx Prin Meee Bama Pod lieet and Api Hiin Leerts Paes ki Finish Tiri Sahin um gE 210 1 1315 21 51 APES Vere AH L3 2 1 3 15 rat a 41 T SAT 2212 157297 17 ima a ALIZ 11 15 2 15 a 4 i aa 034 SRL 2 30 T4 EY Tab Selection The Tab Selection allows users to navigate the Agent User Interface Four selectable tabs are available jp Status My Backups Policies Help Tab Description Status Displays the connected SonicWALL CDP appliance IP address the agent name and state quota
122. rpose DISCLAIMER OF LIABILITY SONICWALL S SOLE LIABILITY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY IN NO EVENT SHALL SONICWALL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE HARDWARE OR SOFTWARE EVEN IF SONICWALL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall SonicWALL or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU Table of Contents Overview of the SonicWALL CDP Agent 0 0 00 eee 2 About Data De Duplication 0 0 cc ees 2 JADOUEEIG SCIS sa sb Nb ie eod d DA htt e Re dre E 3 About Ba3ckup PoltleieS u s acusa RO eret d Rana UR ce eh dia dee ars 3 dod Hremm 4 About Offsite Backupz oi ur dE RETE Xe EXZ4dd
123. s wdonetion anther ia C Appia P aryib rr pee ee efron xri theron xri r ay ry ug Eui Foki Fin Dii asbl Feeble Din abba Fila Lx SA hA x al u A key or legend for the icons next to each file or folder is provided in the lower left area of the window There are Common Folder File Disabled Folder and Disabled File icons To return to a view with fewer details click the tab for the level you want to display COP i 6 0 policy You can refresh the page by clicking the Refresh icon ty at the lower right Searching for Files You can use the Search function on the My Backups page to search for backed up files stored on the SonicWALL CDP appliance To use the Search function Step 1 On the My Backups page click the Search icon in the lower right corner Qi SonicWALL CDP 6 0 Agent User s Guide q W Managing Backups Step2 A Search dialog is displayed in the left pane In the All or part of the file name field type in the file name or partial file name for which to search fa Status g My Backups All or part of the file name Look in What size iz it Bytes Min Size Max Size What revision is it Min Revision Max Revision Search Step3 To specify a folder to search in enter the folder name in the Look in field Step4 To search by file size range type numbers for the minimum size and maximum size in bytes under the What size is it Bytes header Step5 To
124. search within a range of revisions specify the number of the minimum revision and the maximum revision under the What revision is it header Step6 Click the Search button to start your search The results are displayed in the right pane ip Status Da My Backups Policies Help A Ra nee name sharon xml C 8 D policy 1 177 KB sharan sharan xml C 5 0 policy 1 1 30 KB Look in What size iz it Bytes hin Size hax Size What revision iz it Miri Revision ax Revision Search gt Common Folder File Disabled Folder Disabled File 5 Qi 3 x IK y SonicWALL CDP 6 0 Agent User s Guide Configuring Client Backup Policies W Removing Backed Up Files The My Backups page provides three ways to remove files stored on the SonicWALL CDP appliance X The Remove option deletes the file from the SonicWALL CDP appliance Future backups might cause it to be backed up again unless you change the related policy The Remove Deleted Items option deletes files from the appliance if they no longer exist on the agent machine iw The Remove Old Versions option deletes older revisions of the file leaving only the most recent one on the appliance To remove files or data from the appliance Step1 On the My Backups page to remove a specific file expand the backup to view the file that you want to remove Step2 Select the file to be removed and click the Remove icon Step3 Toremove files from the applia
125. ser mailboxes You can use the same schedule object in more than one backup task For instructions on creating a schedule object see the Creating Schedules for Application Backups section on page 57 Configuring a Backup Task for User Mailbox Backups A backup task includes both an application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the application object and schedule to be included in the task To create a backup task for a user mailbox backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Backup Tasks SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Bald Fackup Task x Pinme Erchati UMP Arriu AECE Leste ype Anilicatiue Paolical on Dal Exxhi20430 Uer Mbuxz Bac F Onsite Sere all Files Offsite 7 ehai Fxehange200 Sehra 7 w Enable i tik in Potty OK Cancel Step4 Type a descriptive name for the backup task into the Name field Step5 Select Application from the Select File Type drop down list Step6 Select the desired application object from the Application Data drop down list Step7
126. ser on the computer you are using as the agent and navigate to http www mysonicwall com SONICWALL MySonicWALI Login User Login Sani VA I Languages Products MaramaCmad C 31 b ndis Sanger Pawn Erie ad ron Homa a SEL Hiya Eo Dury Itakano Ttakan Remember Usnama L ILE one Chacnvel Bart mers Me p Hichi Company FAN Sone i amp LEB T ormok Loser Protactian at the Spaed of Burarr 2010 SahicWALL Inc Privacy Policy Canditengs For Step2 Enter the Username Email and Password in the appropriate fields Select Download Center in the drop down menu located below the password field User Login kararan Ermini Peach pub Password Deounlead Canti Remeber Lsremema E Step3 Click the Submit button SonicWALL CDP 6 0 Agent User s Guide q W installing the SonicWALL CDP Agent Software Step4 In the Software Type drop down menu located in the Download Center select the CDP Software that corresponds to your SonicWALL CDP appliance A list of available software appears Download Center Free Downloads My Downloads Download Signatures Feature Releases Download Center My Downloads Select your Language Preference Followed by the Type of software z a You have O item s saved Language Preference English Software Type COP Software 110 210 5040 6080 For additional SonicWALL technical documentation please access the Sonicwall Technical Documentation Online Library
127. sion and copyright information are displayed SonicWALL CDP 6 0 Agent User s Guide q BI Using Online Help y SonicWALL CDP 6 0 Agent User s Guide SonicWALL Inc 20 Logic Dive ipee SONICWALL San Jose CA 95124 3452 F 1 408 745 9300 www sonicwall com PN 232 002021 00 Rev A 2010 SonicWALL Inc is a registered trademark of SonicWALL Inc Other product names mentioned herein may be trademarks and or registered trademarks of their respective companies Specifications and descriptions subject to change without notice
128. site Portal provides load balancing redundancy and an efficient file system structure for optimal access to and protection of your data The SonicWALL CDP Offsite Data Backup provides different services ranging from 5 to 100 GB of quota You need to make sure that the total size of all of your backups does not exceed quota limit If quota is exceeded the consequent backup will fail the Quota Exceeded Error message will be displayed and the status for the last backup will changes to Quota Exceeded You will receive an E mail notification informing you of the failed backup attempt You can free up your storage space by removing some of the old backups or you can purchase additional quota For more information see the SonicWALL CDP Offsite Data Backup Service data sheet at http www sonicwall com downloads DS CDP Offsite US 060507 pdf About Scheduling Backups are scheduled using a very flexible interface for schedule configuration You can schedule backups to occur at any interval down to the minute or up to months apart Custom specific dates can be configured There are two types of scheduling e Event Uses fixed time points such as Mondays at 5 PM or midnight every evening Used for Fileset or Application backup tasks e Interval Uses Always On or always on during a specific start and end time such as Sundays from 4 PM to 8 PM Used for CDP type backup tasks Interval scheduling is used for the default CDP type polic
129. st already be configured in the SonicWALL CDP Web Management Interface and the offsite appliance must be available Do Not Send Files Offsite No files will be sent offsite Step 10 Select the desired schedule from the Schedule drop down list Step 11 To activate this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Verifying SharePoint Backup Activity This section describes how to tell if your Microsoft SharePoint backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for SharePoint Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step2 X Optionally to view backup status on a different appliance click the change appliance button in the left pane Step3 View the backup status in the right pane SonicWALL Continuous Data Protection Agent Tool I SONICWALL Lil status O D Mv Dackhups 5 Policies 7 Heip Agent Information Raekisn Fuenis Apps rce 10 0 20 30 la arte Start Tires Dus sten Status Apeni VIAE AREE AD share Wetting mo eee ee ae LEI Liane Ay 4 cima or ame gend oma shares Dackur amp speocn esxup See 343452719 LIE Complets I ie Count A share Laur Wiss Content RE SU ee ae IRIE Coane ire
130. tart To exit without restoring any files click Cancel The in progress indicators become active for each step as it is executed and the Start Time and Duration values are updated Application Possto lion Details Biosa Peochange iosart Step Dra ecrintinn tauri Time Dusr at nn iy Rena ric Ties from feria 171532 a7 Ti y senden 17 15 35 s F roant E Cry 1 s hit f Fi Dwi restoration all existing files in the original location will be deleted Please make sire gna hen becker ug Cheese files af rusas Caner y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step 10 When the restore is finished click Close Applsc ation Restoration Details Microsoft kxchange anfoistare Slew Deux ppm Star Tine bur adir Doreen flere from appliance IT O8 10 lop Service LTO 18 Hetlor Milerosom Exchange Inhaster Vf A o A A an nc Wri A During restoration all awising Tiles in the original location will Ina delate Paasa make sure yo have backed up those files If needed Clone Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Restoring Deleted Storage Groups Once a storage group is deleted from Exchange there is no container to hold the contents even though SonicWALL CDP has a copy of the storage group backup This container an empty storage group must be created prior to
131. te this backup task select the Enable this task in Policy checkbox To disable this backup task without deleting it you can clear this checkbox Step 12 Click OK Removing a SQL Database from the Backup Task To remove a database from the list of SQL databases scheduled for backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Applications Step3 In the right pane click the Edit button for the application object you wish to edit The Edit Application window opens Foil Application x ERIT Een Cancel Step4 Clear the checkbox for the database you wish to delete Step5 Click OK y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Verifying Microsoft SQL Server Backup Activity This section describes how to tell if your Microsoft SQL Server backups are working correctly You can view log entries showing the backups on the Status page of the SonicWALL CDP Agent User Interface You should see log entries showing backups after each scheduled backup after creating a backup task for SQL Server To view the status of SQL Server backups Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step 2 Optionally to view backup status on a different appliance click the change appliance button F in the left pane Step 3 View the backup Status in the right pane Ip Sialis s My Backu
132. terdependent system files to provide a consistent environment See the following sections e Creating an Application Object for System State and Active Directory section on page 91 e Scheduling Backups for System State and Active Directory section on page 92 e Configuring a Backup Task for System State and Active Directory section on page 92 e Verifying System State and Active Directory Backup Activity section on page 93 y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Creating an Application Object for System State and Active Directory To backup System State and Active Directory you must configure an application object a schedule and a backup task that includes both the application object and the schedule This section describes how to create the application object To backup System State and Active Directory using the Agent User Interface perform the following steps Step1 Open the SonicWALL Agent User Interface on the Domain Controller Step2 In the SonicWALL CDP Agent User Interface click the Policies tab Step3 In the left pane click Applications Step 4 Inthe right pane click the Plus button atthe lower right corner The Add Application window opens Add Application x Poa fare Stan T nu Cancel Step5 Type a descriptive name for the application object into the Name field Step6 Select System State in the Application drop down list The list of available applications is automa
133. the files to the application See Restoring a Storage Group on page 110 After the storage group is restored open the Exchange system manager and Reconnect the user mailboxes Restoring SharePoint Step 1 Recovery of data from Microsoft SharePoint using SonicWALL CDP allows users to retrieve SharePoint SQL database revisions from agent machines previously configured to backup those databases When restoring SharePoint databases from a SonicWALL CDP backup you need to restore all databases in the backup revision to provide a consistent environment SharePoint data cannot be restored from the Web Management Interface SharePoint data can only be restored using the Agent User Interface To recover SharePoint data from the SonicWALL CDP appliance perform the following steps Launch the SonicWALL CDP Agent software on the agent machine on which you want to recover the SharePoint data y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step2 If necessary click the Change Appliance icon li to change the SonicWALL CDP appliance to the one with the files you need Step3 Click the My Backups tab Step4 In the left pane click Applications The display expands to show available backup tasks Step5 Click the desired backup task The available revisions are displayed Step6 Click the desired revision The root folder and details about the revision are displayed including the date and time SonicWALL C
134. the terms in the License Agreement Beo _ e cmm Step 4 Select one of the Setup options available Typical Installs the most common program features Recommended for most users unless you want to use the Local Archive feature See the SonicWALL CDP 6 0 Administrator s Guide for more information about Local Archiving Custom Allows users to select which program features are installed and where they are installed Typically recommended for advanced users Complete All program features are installed including the Local Archive Manager This setup choice requires more disk space ie Sonic WALL Continuous Data Protection Setup Choose Setup Type Chaa Uhre cele bpe Wat beet outs your remm Enst alls thre nost Connon progress features Recomnended For most uer Cystom Paces ler bo chose veli prr aem eatur ec vod Drs iri ades acd vee they well be retsind Pescommended For ndeanced users Complete Al program Features vill be installed Fenquires the most disk space Back H Cael Step5 Click Next to proceed y SonicWALL CDP 6 0 Agent User s Guide Installing the SonicWALL CDP Agent Software W Step6 Click Install to install the software ie Sonic WALL Continuous Data Protection Setup Ready to install Sonic ALL Continuous Data Protection Click reta bo begi Ure realan Oleh hack bo review cer coarse rr ol yur installation settings Click Cancel bo edt Ehe wizard Completed t
135. tically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled See the Backup and Recovery Troubleshooting section in the SonicWALL CDP Aaministrator s Guide for more information Step7 Under Application items select the checkboxes for one or more System State components to back up You can select Active Directory in this screen SonicWALL recommends selecting the Select All checkbox to ensure that all associated System State files are backed up along with Active Directory The exact list of system components that make up your computer s System State data depend on the computer s operating system and configuration For example on a Windows Server you might see the following e Boot and System files e System files e License files e PerformanceCounters files SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications e IISMETASBASE e COM REGDB e File Replication Service e Active Directory e Registry e Windows Management Instrumentation e Event Logs Step8 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a backup task that includes both the application object and the schedule Scheduling Backups for System State and Active Direct
136. tion drop down list The list of available applications is automatically populated through a discovery process For proper discovery the Microsoft Volume Shadow Copy service must not be disabled See the Backup and Recovery Troubleshooting section in the SonicWALL CDP Aaministrator s Guide for more information Step6 Under Application items select the checkboxes for one or more user mailboxes to back up SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Step7 If authentication credentials are required to access the Exchange server or to test the connections to the Exchange server click the Authentication button The Authentication dialog box opens Basthentic ati x Hesr nari Passer idi DUM mem o AER Step8 In the Authentication dialog box type the domain username into the Username field and type the password into the Password field Step9 To test the connection between the User Mailbox application and the Exchange server either with or without credentials click the Test Connection button Step 10 When finished entering the authentication credentials click Save Click Cancel to close the dialog box without saving anything Step 11 In the Add Application window click OK to add the application object The new application object appears in the Policies screen of the Agent User Interface Note Before the backup will occur you must also configure a schedule for this application object and a b
137. tive Directory on Windows Server 2003 you must boot your computer into safe mode Once in safe mode you can restore the Active Directory as an application This is because in safe mode the Active Directory is disabled Note Do not boot your computer into safe mode when restoring Active Directory on Windows server 2008 or higher To boot your computer into safe mode perform the following steps Step 1 Boot your computer and press F5 or F8 after POST BIOS and before the Windows splash screen depending on hardware specs of the server Step2 Select the Directory Services Restore Mode DSRM indows 28608 Advanced Options Henu Plaase select an option Safe Mode with Hetuorking safe Mode with Command Prompt Enable Boot Logging Enable VGA Mode Last Known bond Configeration Directory Services Restore Mode Windows 2668 domain controllers onl Debugging Moda k Hoot Horma l ly aT and to move the highlight to your choice ss Enter to choose Step 3 Login as Restore Mode Administrator Restoring Active Directory and System State Restoring Active Directory will cause the loss of any changes to Active Directory since the date of the backup that is being restored SonicWALL recommends the use of redundant Active Directory domain controllers In the case of mirrored Active Directory domain controllers you can optionally restore a small part of the database rather than the entire database for example because some peop
138. tly to the Exchange database e Restore to Disk Copies the data to a folder on the local disk then you can copy it to the Exchange database A storage group must exist in Exchange in order for the restore to work properly For cases in which the storage group has been deleted from Exchange special procedures are necessary The current account must have privileges to access the Exchange server See KB867704 and KB824126 See the following sections e Restoring a Storage Group on page 110 e Restoring Deleted Storage Groups on page 113 Restoring a Storage Group Step 1 Step 2 Step 3 To restore a Storage Group using the SonicWALL CDP Agent User Interface perform the following steps In the SonicWALL CDP Agent User Interface click the My Backups tab In the left pane click Applications The display expands to show available backup tasks Click the desired backup task The available revisions are displayed y SonicWALL CDP 6 0 Agent User s Guide Restoring Server Applications W Step4 Clickthe desired revision The root folder and details about the revision are displayed including the date and time It EAR LIT mu EE lee hae F belj Izd Factors basi Hiini T amp cbi La d Ford m 1558 Lal 1 Hrravti 1 e om i e Deel ath db etes gt b so MEDE Task gt apan i Appicamonz F d Spr Sbs bari F Pete Eir Fi Dorada F ii Ci misai Tia rel ei amp F I H Step5 At the bottom right corner click the Restore ico
139. toring Data from Exchange 2010 0 0 cece 101 Restoring Data from Exchange 2007 2003 llli 107 Restoring SharePoint 452 p oo RESE earache eat dake OR ER bon 114 Restoring System State and Active Directory 00005 116 Restoring Data from Microsoft SQL Server 0 0 00 121 Using Online Help eu tueo a mr a a Ea US een eee ees 126 Viewing the Online Agent User Guide 2 2 0 0 0 ee eee 127 Accessing Technical Support Information 00000 128 Viewing Information About the SonicWALL CDP Agent 129 y SonicWALL CDP 6 0 Agent User s Guide SonicWALL CDP Agent User Guide This User s Guide provides installation procedures and configuration guidelines for deploying the SonicWALL Continuous Data Protection CDP Agent The SonicWALL CDP Agent provides a software interface for backing up files folders and application data to a SonicWALL CDP appliance The SonicWALL CDP appliance backs up data from the agent computer saving it first locally and then if configured to a secure offsite location By combining the advantages of local disk based backup fast recovery with offsite backup the SonicWALL CDP appliance helps protect your network from threats of data loss Offsite backup is offered as a subscription based service This guide contains the following sections e Overview of the SonicWALL CDP Agent section on page 2 e Installing the SonicWALL CDP A
140. tservice pid r etc cdp cdpagent conf root 7195 0 0 0 1 3884 668pts 1 R 11 05 0 00 grep cdpagentservice Initializing the SonicWALL CDP Agent The following section provides instructions for launching the SonicWALL CDP Agent and connecting to a SonicWALL CDP appliance This section contains the following subsections Launching the SonicWALL CDP Agent section on page 23 Troubleshooting the SonicWALL CDP Agent Operation section on page 24 y SonicWALL CDP 6 0 Agent User s Guide Initializing the SonicWALL CDP Agent li Launching the SonicWALL CDP Agent Perform the following steps to login to your SonicWALL CDP Agent for the first time Step1 Launch the SonicWALL CDP Agent Software by double clicking the shortcut placed on your computer desktop during the installation process Windows Mac and Linux systems all have a shortcut for launching the Agent L SanicWw ALL CDP Agent LII On Windows you can also launch the Agent from the Windows Start Menu Programs SonicWALL SonicWALL Continuous Data Protection SonicWALL Agent User Interface On Linux you can also start the Agent by typing cdpagentool on the Linux command line Note If you are running Windows XP SP2 or use a third party firewall you may receive a warning during initial launch of the SonicWALL CDP software For more information on configuring your firewall to work with SonicWALL CDP contact your network administrator Step2 Doubl
141. ueebEAPPa RW Xu 5 About SChCqUHNS a pou se ER Ete SE RR ERREUR ARX s eR E 6 About Application Backup and Restore llle 9 Example Creating a Backup Policy 0 0 cee eens 9 Installing the SonicWALL CDP Agent Software 0000000 14 Configuration Information 0 0 0 cc een eee eae 14 Downloading the Latest SonicWALL CDP Agent Software 15 SonicWALL CDP Agent Installation on Windows 055 17 SonicWALL CDP Agent Installation on Mac OS 20055 20 SonicWALL CDP Agent Installation on Linux 004 21 Initializing the SonicWALL CDP Agent 0 0 0 ee eee 22 Launching the SonicWALL CDP Agent 0 0 0 0 0 22 Troubleshooting the SonicWALL CDP Agent Operation 24 Agent User Interface Overview i d ee me RERO AO a 23 MEANS Cle CHO Seas cor raat ene sre bI cer raat ene ee ari at E Sea M e a eer cd 25 VIW Pane Seen te ae cst tra tarde as asec a e E a AS 26 Using the Status Interfd6e oos vr rS EGER E Seah dE idR ee hs 27 Current Agent Information o9 RR ERRERERER AR RR FER EH 28 Chans ME ADDHAfICeS cauce 9 Vit ai deoa Gap aca ah dee ra dab deat ease dodi 20 Using the Administrator File Browser 0 000 30 Viewing the Status Events Panel iei ERE RE RA ER kASERR ita 33 Manasse Backups att eco dad aet Ed eb CE rd eh uc ERE as 34 VIEWING bac kup3De Falls us wur Boke e Hop UC d aS a e oe eae 35 Sedeng for FES eese
142. up task includes either a Files and Folders or Application object and a schedule for the backup Without a backup task no backups will occur For offsite backup you can choose the Send All Files Offsite option when adding or editing a backup task Note Before creating a backup task create the backup object and schedule to be included in the task To create a backup task for client data backup perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step2 In the left pane select Backup Tasks Step3 In the right pane click the Plus button at the lower right corner The Add Backup Task window opens Add Backup Task x Mame Mew Backup Task Select Data Type Fileset Fe Files and Folders COP Files and Folders 5 Number of Versions 10 Trimming Algorithm Offzite Send all Files Offsite idm Schedule w Enable this task in Policy OK Cancel Step4 Type a descriptive name for the backup task into the Name field Step5 Select one of the following in the Select File Type drop down list e For a client application backup task select Application e Fora FileSet or CDP backup task select FileSet Step6 Fora client application backup task select the desired application object from the Application Data drop down list Step7 Fora FileSet or CDP backup task select the desired Files and Folders object from the Files and Folders drop down list Ste
143. ups are working correctly by viewing log entries showing the backups in the Status page of the SonicWALL CDP Agent User Interface y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W You should see log entries showing backups right after the first scheduled backup after creating a backup task for one or more user mailboxes and then after each scheduled backup Step1 In the SonicWALL CDP Agent User Interface click the Status tab Step2 Optionally to view backup status on a different appliance click the change appliance button 7 in the left pane Step3 View the backup status in the right pane Backing Up Exchange 2007 2003 Storage Groups You can backup and restore a Microsoft Exchange Storage Group by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface The Storage Group or InfoStore is backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL Server and Active Directory In the Agent User Interface you can create a Microsoft Exchange InfoStore application object for for one or more storage groups input the login credentials for the Exchange server configure a backup schedule create a backup task optionally s
144. us tab Optionally to view backup status on a different appliance click the change appliance button in the left pane View the backup status in the right pane Backing Up Exchange 2010 InfoStore You can backup and restore Microsoft Exchange InfoStore databases by using the SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore server application in the SonicWALL CDP Agent User Interface The InfoStore databases are backed up onto your SonicWALL CDP appliance For Microsoft Exchange 2010 on Windows Server 2008 SonicWALL CDP supports backup and restore on a multi application single server deployment in which the same server has several applications installed such as Exchange SQL and Active Directory In the Agent User Interface you can create a Microsoft Exchange InfoStore application object for for one or more databases input the login credentials for the Exchange server configure a backup schedule create a backup task optionally select offsite backup and restore databases back to the Exchange server For information about restoring InfoStore databases see the Restoring Exchange 2010 InfoStore section on page 104 y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Note The SonicWALL CDP appliance must be licensed for server applications On the SonicWALL CDP 110 210 and 220 platforms this feature requires the purchase of the SonicWALL CDP 5 Server Applications License upgrade
145. utlook Express Internet Explorer and Active Directory are trademarks or registered trademarks of Microsoft Corporation Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies and are the sole property of their respective manufacturers SonicWALL GPL Source Code GNU General Public License GPL SonicWALL will provide a machine readable copy of the GPL open source on a CD To obtain a complete machine readable copy please send your written request along with a certified check or money order in the amount of US 25 00 payable to SonicWALL Inc to General Public License Source Code Request SonicWALL Inc Attn Jennifer Anderson 2001 Logic Drive San Jose CA 95124 3452 Limited Warranty SonicWALL Inc warrants that commencing from the delivery date to Customer but in any case commencing not more than ninety 90 days after the original shipment by SonicWALL and continuing for a period of twelve 12 months that the product will be free from defects in materials and workmanship under normal use This Limited Warranty is not transferable and applies only to the original end user of the product SonicWALL and its suppliers entire liability and Customer s sole and exclusive remedy under this limited warranty will be shipm
146. vents multiple copies of unchanged data from being backed up The Policies window might also display a policy for a CDP method backup The CDP method is folder based and uses Interval scheduling In the SonicWALL CDP 6 0 Agent User Interface existing SonicWALL CDP 5 1 file folder backups will display as type CDP after upgrading the SonicWALL CDP appliance to 6 0 SonicWALL CDP 6 0 Agent User s Guide q BI Configuring Client Backup Policies To back up files or application data you must configure a backup object a schedule and a backup task that includes both the backup object and the schedule Note Without a backup task no backups will occur This section contains the following subsections e Adding a Files and Folders Object section on page 38 e Adding a Client Application Object section on page 41 Editing the Default CDP Files and Folders Object section on page 42 e Configuring Schedule Objects section on page 45 e Configuring a Backup Task for Client Data section on page 51 e Removing Backup Tasks section on page 53 For information about restoring client data see the Restoring Backed Up Client Data section on page 54 Adding a Files and Folders Object To create a Files and Folders object perform the following steps Step1 Navigate to the Policies tab located in the Agent User Interface and click on the Files and Folders link located in the left side menu Te eal ALS A Ba HCE F nli iei F
147. ver Note lf no authentication credentials are entered the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database SonicWALL CDP 6 0 Agent User s Guide q BI Backing Up Server Applications Before configuring a User Mailbox application object to use credentials when accessing the Exchange server you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server For more information about configuring users and access privileges on Microsoft Exchange see the following Microsoft knowledge base articles http support microsoft com kb 821897 http support microsoft com kb 556045 Removing User Mailboxes from the Backup Task This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup To remove a user mailbox from the backup task perform the following steps Step1 In the SonicWALL CDP Agent User Interface click the Policies tab Step 2 In the left pane select Applications Step3 In the right pane click the Edit button for the application object you wish to edit The Edit Application window opens Falliti Applic in x capte st iba rH mamrimnricatinri WR Cance Step 4 Clear the checkbox for the mailbox you wish to delete Step5 Click OK Verifying User Mailbox Backup Activity This section describes how to tell if your user mailbox back
148. y on which to run the backup Select the Event radio button y SonicWALL CDP 6 0 Agent User s Guide Backing Up Server Applications W Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until e Days of the Month The backup occurs on certain days of the month Select the Enable Days of the Month checkbox Select the days of the month on which to run the backup Select Last for the last day of the month Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a value into the Repeat every minutes field then select an hour and minute for the end time after until e Specific Dates The backup occurs on the selected dates Select the Enable Specific Dates checkbox Click the small calendar and then select the date s Select the Event radio button Fill in the Start at fields by selecting an hour and a minute for the start time on the selected days To repeat the backup at intervals during the selected days select the Repeat checkbox and type a valu
149. y on an agent Because the Agent User Interface does not provide a way to create a new CDP type backup task you would not have another opportunity to use interval scheduling When creating a backup task in the Web Management Interface the type of Schedule object available for selection depends on whether you have selected CDP Fileset or Client Application in the Select Data Type field of the Add Backup Task configuration window The scheduling interface provides four tabs for different scheduling options e Day Interval e Days of the Week Days of the Month e Specific Dates Each tab provides configuration fields and a calendar that displays the selected dates with a darker background so that you can easily verify your configuration y SonicWALL CDP 6 0 Agent User s Guide Overview of the SonicWALL CDP Agent W Figure 6 illustrates the Day Interval tab Figure 6 Day Interval Scheduling Add Seheduls E mi M Enanle Day interwal Even E Sart on khit Tii v reos an denver zchedue Pokzy tor Carers Data Dackup Or one Durba Backup iuri during iz sme interven Dew erase an Eyam tohend ie Poker or Filleaerg aes Applieaisanms mara 1 1t 00 pa viMepeaevey OD ai Of tia pr h zer ed Figure 7 illustrates the Days of the Week tab Figure 7 Days of the Week Scheduling fili e poscis x Dui amp llfus vea p Enable Days or re Week A phai incomes thal the tank in echeduled 5 run on that day of the respeethos week ams ke Toe We
150. y the current user forthe current folder Agent s Inherited rules defined by the current user forthe parent folder Within the constraints of administrative rule precedence rules operate as follows e Rules from current folder override inherited rules from parent folder e Rules in higher position take precedence rule order can be adjusted in the Agent User Interface e Rules can include or exclude sub folders Figure 5 illustrates rule operation and precedence Figure 5 Rule Operational Precedence Admin rule overrides agent rule Rule from current folder overrides inherited rule i from parent folder Rule in higher position takes precedence User Exclude CiTestmusici mpi a Rules can Include Exclude Sub Folders About Offsite Backup The SonicWALL CDP Offsite Data Backup Service is an optional offsite backup and recovery solution that stores data in a secure data center and can be purchased for an additional fee The Offsite subscription based service is configured by the administrator on the System Settings page of the Web Management Interface Offsite backup can be selected during policy configuration This allows you to copy your backups to either the SonicWALL Offsite Portal or to another offsite SonicWALL CDP appliance for safekeeping in the event that your local SonicWALL CDP 6 0 Agent User s Guide q W Overview of the SonicWALL CDP Agent appliance becomes unusable The SonicWALL Off

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