S4000T User Guide Rev 1.2
Contents
1. sssssssrsrrsrerrsrerrrrsrerrrrsrerrsrrrrrrerrrrsrrnrrrrrrrrrrerrrrrrrrrn gt 30 6 2 Technical Support Request cece cece cece eect eee eee e teases eee eeeeaeeeetteaaeeeteteegareseteenaaes 30 a 3 S4000T User s Guide Rev 1 2 Declaration of Conformity Name SSCS Extech Instruments Corporation Telephone 1 781 890 7440 Declares that the Product gt O Product Name Portable Receipt Printer Model Number S4000T Optionally Containing 1 Bluetooth radio short range OEM module from connectBlue ab cB 0701 01 FCC ID PVH 070101 Conforms to R amp TTE Directives 1999 5 EC EN 300 328 2 2 EMC Directive 89 336 EEC EN 301 489 1 and 17 and Low Voltage Directive 73 23 EEC EN 61131 2 3 802 11 Wi Fi Module Conforms to the following regulation and or standards FCC Part 15 Subpart B Class B FEE CE EN60950 CE EN55022 Class B EN61000 3 2 EN61000 3 3 EN50024 Supplementary Information The product complies with EMC Directive 89 336 EEC and Low Voltage Directive 73 23 EEC The product conforms to ANSI UL STD 60950 amp Certified to CAN CSA STD C22 2 No 60950 00 e CB Certified e ETL Listed control 3046813 Waltham MA USA January 10 2006 Signature Antony Revis Antony Revis General Manager SEE S4000T User s Guide Rev 1 2 4 General Precautions Before using this product be sure to read through this manual After reading please keep the2. Battery Cartridge m Universal Adapter USA UK European and Australian plugs for charging the battery inside the printer Roll of paper supply already loaded in the printer Both cabled and wireless communication is possible Figure 1 shows an overview of the S4000T printer Overview Platen Paper Print Head Compartment i Roller Status Indicator LEDs On Off Paper Feed AG Adaptor Button Button Port Paper Door Aa Aa lasss Button a ee a r Window Serial Port FIGURE 1 PRINTER OVERVIEW S4000T User s Guide Rev 1 2 6 1 2 Installing and Charging the Battery Cartridge Note One battery cartridge is included with the printer Similar to a cordless phone battery the printer s battery must be charged before using it Extech batteries must be cycled several times to achieve maximum capacity To cycle a battery fully charge it and then allow full discharge through normal use in the printer Note Refer to Figure 2 below to install the battery pack in the printer m Unlock the battery door by sliding the battery door locking tab up Open the battery door Insert the battery as shown The battery side with two contact terminals should be facing down to make contact with the two spring probes inside the battery compartment Close the battery door m Lock the battery door by sliding the battery door locking tab down FIGURE 2 INSTALLING THE BATTERY CARTRIDGE Note
3. Codabar Code 39 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 Code 128 PDF 417 Memory Flash 1M internal 1M external SRAM 26KB 1MB Charging Time Approximately 180 minutes Communications RS 232 IrDA Bluetooth 802 11b Print Ratio 25 black maximum sq in S4000T User s Guide Rev 1 2 27 5 2 Supply Specifications Supplies Thermal direct receipt paper Supply Thickness 2 2 to 3 5 mils receipt paper Supply Width 4 33 inches 110mm Supply Length 1 roll of receipt paper is 100 ft 30km Supply Sensing Black mark on face of supply Paper roll diameter Outside 2 0 inches 51 mm Inside 0 40 inches 10 mm Approved Vendors Kansaki P300 P310 P350 P354 P390 P394 P530UV TO281CA OP200 TO381N Jujo TF 50KS E2C Honshu FH65BV 3 5 3 Regulatory Notes 5 3 1 FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter
4. If paper door does not open easily tap the printer against the palm of your hand near the paper door hinge Note Ensure that battery side with 2 contact terminals is facing down to make contact with the spring probes inside the battery compartment 1 2 2 Charging the Battery Plug battery charger adaptor output cable into battery charger connector as shown in Figure 2 Plug battery charger adaptor into the appropriate AC line voltage socket S4000T User s Guide Rev 1 2 7 The Yellow Amber charging LED will illuminate indicating that the battery is being charged The battery will be fast charged and after about 180 minutes the LED will turn off To remove the battery cartridge open the battery door and tip the battery out of the printer Note To ensure a full charge do not operate the printer while charging Note The wall mounted charger is a Class II equipment Multiple plug configurations comply with most international standards The wall mounted charger is not supplied with plugs for use in Korea pa samen Input Voltage Current Output Voltage Current Do not use a charger not approved by Extech for use with the S4000T Use of an unapproved charger could damage the battery pack or the printer and will void the warranty The battery terminals are well recessed inside the printer Do not allow them to contact conductive material since this may create a short circuit which could cause injury or start a fire W
5. manual in a safe place for future reference The information contained herein is subject to change without notice of any type Extech is not responsible for any operational results regardless of missing information errors or any misprinting in this manual Extech is not responsible for problems created as a result of using options and consumables not approved by them This product is designed for servicing at an Authorized Service Center Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble this product Incorrect operation handling improper supplies and operating environments may cause damage or otherwise affect the proper operation of this product Such actions invalidate the product warranty Safety In this manual and on the Printer and accessories we make use of internationally recognized safety symbols as follows Caution Refer to the explanation in this Manual Caution Risk of electric shock Double Insulation or Reinforced insulation DC Direct Current or Voltage AC DC Current or Voltage S4000T User s Guide Rev 1 2 5 1 Getting Started 1 1 Unpacking the Printer The S4000T portable printer is a full featured portable receipt printer designed for varied job environments including field service field sales hospitality and restaurants ticketing and many others where point of service receipts are required The package contains m Printer
6. the mechanism causing jamming and possible gear damage Proper paper roll supplies are available from Extech as P N 757064 2 2 Tearing Paper The printer s paper door acts as a tear bar Pull one edge of the paper against the tear bar as indicated then tear down and across against the tear bar to tear the paper See Figure 8 for details FIGURE 8 TEARING PAPER AA The tear may have sharp edges Note Using the tear bar is the only way to tear the paper Note Pulling up and pulling sideways without using the tear bar can cause a paper jam due to paper misalignment in the print head mechanism S4000T User s Guide Rev 1 2 12 3 Using the Printer 3 1 Initial power up and self test Once the Battery is charged and the paper is loaded an initial power up self test can be performed m Press the lt On Off gt switch once This turns the printer on LED 1 illuminates in green blue or orange depending on the mode of communication o The printer will stay ON until it is manually turned OFF o If the printer is set for infrared communications IrDA mode the printer will stay on all the time Pressing the lt On Off gt switch again will turn the printer off m Press the lt On Off gt switch to turn the printer off The LED turns off To start the self test press and hold the lt FEED gt switch then press the lt On Off gt switch The printer will start printing the self test message Release the lt FEED gt and lt ON OF
7. total liability is limited to the repair or replacement of the product The warranty set forth above is inclusive and no other warranty whether written or oral is expressed or implied 5 3 3 Warranty and or Repair Service A Return Authorization number must be issued before a unit is returned to Extech for repair Once a unit has been properly returned to Extech Note The customer is responsible for ensuring proper packing to prevent damage in transit as well as the shipping costs back to Extech it will be repaired estimates are provided first if the repair cost is estimated above 100 00 and returned via UPS ground The customer may elect a faster mode of transport at their cost S4000T User s Guide Rev 1 2 29 6 Customer Support 6 1 Online Technical Assistance Frequently Asked Questions page http www extech com printer techSupport FAQ html Troubleshooting Guide http www extech com printer techSupport troubleShootGuide html 6 2 Technical Support Request If you need technical assistance regarding software hardware or operation of Extech printers please contact us at Tech Support Form http www extech com printer techSupport support html Email printers extech com Telephone 1 781 890 7440 1 781 890 7864 S4000T User s Guide Rev 1 2 30 EXTECH INSTRUMENTS Portable Printer Division http www extech com Printer Copyright 2007 Extech Instruments Corporation All rights res
8. v ab Oo oO 2 Q C ab ab ab Q O amp O 49 Q v ab PE O O O eb Y Graphic Line Feed command Select Online mode characters printed as received Select Buffer mode characters are printed on D 8 bit Graphic command RLE Compressed Graphic command 20 Rev 1 2 S4000T User s Guide 3 7 5 Magnetic Card Reader Control Commands When MCR is installed Command String Printer Action ESC M nnm Cr Select MCR with nn auto timeout Where nn 00 to 99 m 1 Reads track 1 only Reads track 2 only Reads track 3 only Reads track 1 amp 2 Reads track 2 amp 3 Reads track 1 2 amp 3 ee loi wt ia Ol PO ESC C Cancel MCR read process 3 7 6 Smart Card Reader Control Commands when SCR is installed Command String Printer Action ESC M nn 7 Cr Select SCR in direct mode with Serial RS232 nn is the auto timeout of the SCR 3 7 7 Graphic Logo and Bar Code Commands Command String Printer Action 3 7 8 Printer Supervisory and Control Commands Command String Printer Action power timer Print Head amp battery a ren ABO Bufferstatus o status S4000T User s Guide Rev 1 2 21 4 Printer Maintenance 4 1 Print Head Cleaning I nstructions You may need to clean the print head and platen roller after printing a number of rolls of paper whenever yo
9. EXTECH INS TRUMENTS ISO 9001 2000 CERTIFIED Revision 1 2 10 01 2007 Extech Instruments Corporation 285 Bear Hill Road Waltham MA 02451 1064 USA Tel 1 781 890 7440 Fax 1 781 890 7864 E mail printers extech com www extech com Table of Contents DECISrALION OF COMMONLY sics ives vesscecsiecitrecerecdeeesdsannewnsannsenndsaninniseneernnsieemenepn 4 General Preca ti S sissies Neen 5 AP Y acer tccee wee sue ct miceneesueesneu sme waiececenewessmesousnamenowentesetaaetesmtacntsamieesiasebuemsacuemccsmene 5 l Getting Sorte cca ccscesrersvererarserstaieiarriiasiiiis A EEE 6 1 1 Unpacking the Printer scccnegassannosnedtataniesdadundeyesratemenaanatsamied taadieverieanetoretanser sees ssaeuwet en 6 1 2 Installing and Charging the Battery CartridQe c cece cc ccce cence eee e eee e eee eeeeeeeeeeseneeeeeeeeags 7 Lo RCN THC LED SEGUS irs evince deseo A EE E E E EE E 9 1 4 Attaching Optional Belt LOOP SysStemM esessssrsererersrererrrrrrrrrrrrerererrrrrrrrererrrrrrrrrerrne 10 Ze LGAGING SUDDMES sect cesvtrivarsrtacetaerentetier tense 11 2 1 Adding Paper Labels c cece cc ccce eee e eee eeee tees eeeeee sees eeeeseeeeeeeegeeeeeeseeeeeeeesnegeeeerssnaaes 11 22 TEANNG PADCE ea E E E A EA A A 12 Se USINO CHS Printe sser A A AA 13 3 1 Initial power up and self test 1 ccc cece eee ee ee eee eee essen eee eee eeeee eee eeeeeneeeeteeegeeeeeeaaas 13 Buz CONNEC ENE PIN O on anenicadereuinwiecquknnleaivanania
10. F gt switches o Press the lt On Off gt or lt FEED gt switch to stop or cancel the self test print o The first few lines of self test show the printer firmware version the current printer settings for example IrDA or Serial mode and a list of any optional or Special features installed Figure 9 shows a printing sample Dip Switch Location 128K aie Pe ul BSRC4 RAN CERE T IrDA is Installed Inf Protocol Maximum bawd rate 115 2 6 H 1 DEO FAINT Resident Fonts and Typefaces TEESE Om win e ke Fla LAF COURIER FONT 52 COLUANS COURIER FOHT 69 COLUHNS COURIER FOHT 83 COLLINS COURIER FOWT 92 COLUMHE COURIER FOHT WH CLIPE MonoSpaced2i 417 COLUMNS Moincieeceaa 63 COLUMNS Monopeces 1 BOLD BS COLES MOnSGpecese BOLD 53 G LMHE bla Han Balt Clip fount ing i Shoulder Strap EX EXTEGH 4500 mekog sE PRINTER FI GURE 9 SAMPLE SELF FI GURE 10 DIP SWITCH S4000T User s Guide Rev 1 2 13 3 2 Connecting the Printer 3 2 1 The S4000T printer supports Serial RS232 and IrDA compatible infrared communication interfaces Radio frequency RF Bluetooth communication is available as an optional feature as well as 802 11 interfaces Serial IrDA Bluetooth and 802 11 communication settings can be changed via a DIP switch located on the control card See Figure 11 for details Printer drivers for Windows 95 98 NT 2000 and XP are available from Extech Printer CE print Control utility is availabl
11. G with 802 11b g S4000T MCR PKG S4000T PKG with MCR and Bluetooth S4000T PKG with MCR and 802 11b g Multi Plug Battery Charger Adapter US UK Euro amp Australian Plug IP54 Certified Environmental Case No MCR Belt Loop System S4500THS Thermal Paper Pack 4 100 5 rolls S4500THS Thermal Paper Rolls Case of 50 rolls Thermal Print Head Cleaning Pen Magnetic Card Reader Cleaning Cards 5 per order Shoulder Strap System Battery Charger 2 Bay Li lon 120V Battery Charger 2 Bay Li lon 220V Battery Charger 2 Bay Li lon 240V Li lon Battery Cartridge 7 4VDC 2200 mAh Windows 95 98 NT 2000 Drivers Windows CE print Utility Palm Pilot print Utility 2 26 5 Specifications 5 1 Printer Specifications subject to change without notice Height 2 5 inches 64mm Width 6 5 inches 167mm Length 7 5 inches 192mm Weight w battery amp supply 1 5 lbs 710g Shipping weight 3 3 lbs 1 5kg Power 7 4 V Li lon battery Operating Temp Limits 14 to 122 F 10 to 50 C Storage Temp Limits 4 to 140 F 20C to 60 C Operating Humidity Limits 20 to 85 non condensing Storage Humidity Limits 5 to 95 non condensing Print Width 4 inches wide 104mm 203 dpi 8 dots per mm Printing Method Thermal Direct Print Speed Up to 3 0 inches sec 7 2v to ph Supported Fonts Standard normal and bold Bitmap Large normal Reduced normal and bold Large rotated Supported Bar Codes
12. are required for operation RXD pin 3 and Common pin 1 Note The communication Parameters Baud rate Data Bit and Parity must be set to be the same as the host device settings RJ Data CONNECTOR SHOWING PIN NUMBER LOCATIONS FRONT VIEW FIGURE 12 RJ DATA CONNECTOR Table 3 4000THS Printers Serial RS232C Interface Signals RJ25 Connector Pin Number RS232 from Host INPUT RXD RS232 from Printer OUTPUT TXD Functional Description Signal Name O e Request to send from Host INPUT RTS A Clear to from Printer OUTPUT CTS 3 4 Infrared Communications Mode IRDA Only Dip Switch 1 must be in the lt ON gt position The printer can be powered up by pressing the power lt On Off gt switch f no IrDA connection is made the printer will automatically power down to a lower power level to conserve battery life It will remain in a sleep mode until an IrDA connection is made at which time the printer will wake up and print the requested data m Pressing the power switch again will turn the printer lt OFF gt S4000T User s Guide Rev 1 2 16 3 5 Bluetooth 802 11 Communications Option Bluetooth operation Dip Switch 1 must be in the lt OFF gt position Dip Switch 2 must be in the lt ON gt position 802 11 operation Dip Switch 1 and 2 must be in the lt ON gt position Note Adjust baud rate settings to match those of the Bluetooth or 802 11 module in your computing
13. correct any battery power problem that may be encountered These will help to identify that the fault is with the printer and not some other part of your system To test the AC adaptor Use a multi meter and measure the output voltage Output should be LOVDC Press the lt ON OFF gt switch and wait until all LED s are off Insert the AC adaptor plug into the printer If the amber LED goes on the battery is not fully charged but the charge circuit is functioning m The AC power portion of the circuit appears ok To test the DC power Disconnect the AC Adapter once the battery has charged for 5 minutes or so m Press and hold the lt FEED gt switch then press and release the lt ON OFF gt switch and then release the lt FEED gt switch The printer will print a self test receipt If the self test receipt is printed the DC power is ok To test if the battery is accepting charge Press lt ON OFF gt switch and wait until all LED s are off Plug the AC power adapter into the printer Press lt ON gt the green LED is illuminated and after about 20 seconds the LED should go off Ifthe amber LED ts on this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok At the end of a 180 minute charge cycle the LED will go off 4 4 Battery and Safety Information The printer is powered by a 7 4V Li lon battery cartridge m Charging time in the
14. d vendors Follow these steps to load printer paper m Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 5 The door will open slightly open the rest of the way as shown FIGURE 5 OPENING THE PRINTER Note Paper Door Release button must be depressed when opening and closing paper door Place the paper supply roll into the paper supply well Make sure the paper supply unwinds from the bottom as shown in Figure 6 FIGURE 6 INSTALLING PAPER FIGURE 7 CLOSING PRINTER S4000T User s Guide Rev 1 2 11 Note Pull paper Roll Leader Out of Printer Note direction of paper travel Make sure some supply 2 3 inches extends beyond the top of the paper supply well While pressing Paper Door Release button Close paper door Close the paper door and press close as shown in Figure 7 Press paper door down and let go off the Paper Door Release button as shown in Figure 7 Turn on the printer by pressing Power button and test the paper advance function by pressing the Paper Feed button Verify that paper advances correctly Note Paper Supply Roll To prevent any possible damage to the printhead mechanism it is important to verify that the paper has not been fastened to the inside core in any way The paper should be wound on the core in such a way that the end of the paper will unwind freely from the core If fastened by tape or glue the core will be pulled into
15. device The printer can be powered up by pressing the power lt ON OFF gt switch Pressing the power lt On Off gt switch again will turn the printer lt OFF gt Note It is necessary for the mobile computing device you are using to discover the printer Refer to the instructions provided by the systems integrator Note Systems Integrators Refer to the Bluetooth manual provided with your mobile computer and the Bluetooth section of the Developer s Manual 802 11 Application Note available for this printer 3 6 Magnetic Stripe Reader e The Magnetic Card Reader Is a factory installed option This option requires special application software to read and process cards with a magnetic stripe such as credit cards or driver s license Note Refer to the Figure 13 if your printer is equipped with the optional magnetic stripe reader e Quickly swipe the card through the reader either left to right or right to left The magnetic Stripe must be facing toward the paper supply door as indicated below while it is passed through the reader e Refer to Table 4 for the description of the LED Indicator Status Table 4 Magnetic Card LED Indicator LED indicator State Status Ready waiting for card to be swiped Green OFF Card not ready to be swiped or Good swipe Card data read Error reading card s data S4000T User s Guide Rev 1 2 17 FIGURE 13 USING THE MAGNETIC CARD READER 3 7 Programming Information T
16. e from Extech for Windows CE devices Printboy Print Utility from Bachmann Software or PalmPrint Utility from StevensCreek are recommended for Palm Pilot devices Dip Switches Location The DIP switch is located inside the battery compartment as illustrated above indicating the location of this switch Figure 10 shows the DIP switch location The functions assigned to these switches are shown in Table 2 If the Serial interface is selected the communication Parameters Baud Rate Data Bit and Parity must be set Note Optional serial cable is available for Serial RS232 communication part 5892RJD9 3 2 2 Setting Dip Switches ON E TEEEET 123 495 6 7 8 FIGURE 11 DIP SWITCH 1 SHOWN IN ON POSITION Note Be careful when changing dip switch settings Carefully use a pointer on the dip switch you are going to change DO NOT use a screw driver or apply excessive force S4000T User s Guide Rev 1 2 14 3 2 2 Dip Switch Functions Note Developer s refer to Programming Manual for more information Table 2 DIP Switch Setting 1 amp 2 Communication swi sw2 PF RS232 Of Off Flashing Green oa on Of _ Flashing Green Bluetooth of On Flashing Blue 802 1 On On _ Flashing 3 465 BaudRate Sw3 swa sws o mo Of Of OF 57600 On Of Of 38400 of on of 49200 on On Of mo of of fon 9600
17. efer to Figure 1 for details The yellow CHARGE LED will illuminate to indicate battery is charging m The Charge LED turns off when battery cartridge is fully charged It takes about 180 minutes to fast charge the battery cartridge To insure full charge printer should not be operated while the battery is charging S4000T User s Guide Rev 1 2 22 4 2 1 Important Notes on Charging Batteries The model S4000T printers require an adaptor output of 1OVDC 1 32A The battery Fast charge is initiated each time the power adapter is connected to the printer The fast charge controller checks the battery s voltage and temperature before the start of the fast recharge process If the battery voltage or the temperature is outside of the fast charge limits the charger defaults to trickle charge at C 10 or 70 mA rate Optional external battery chargers are available for Extech batteries Refer to Section 4 7 Printer Supplies for detailed information 4 2 2 Important Notes on Replacing Batteries e Check for the correct Extech part number for the battery and only use that part for your new battery AA Risk of explosion if battery is replaced by an incorrect type AA Dispose of used batteries according to instructions in Section 4 5 S4000T User s Guide Rev 1 2 23 4 3 Verifying Battery Charge State We strongly recommend testing your printer before returning it to Extech Follow these steps to identify and
18. erved including the right of reproduction in whole or in part in any form
19. hen using the wall mounted charger ensure the socket outlet is close to the printer and easily accessible during the battery recharging process Either switch the socket off if supplied with a socket switch or pull out the charger from the socket or disconnect the plug from the printer in the event of any problems S4000T User s Guide Rev 1 2 8 1 3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1 MCR Battery Communication Ved ry rks vty Perea bead FIGURE 3 LED INDICATOR LOCATIONS This table explains the LED indicator status Refer to Figure 1 for the locations described for ON OFF and FEED pushbutton switches and AC adaptor socket Table 1 Reading the LED Status D ND 7 W EO a State Status Flashing Green indicates that Power is ON and that the printer is in RS232 serial or IrDA mode Steady Green state when communicating with host Flashing Blue indicates that Power is ON and that the printer is in Bluetooth Communication mode Status On Blue LED 1 Steady Blue state during transmit receive Flashing Orange indicates the power is ON and that the printer is in 802 11 On mode Orange Steady Orange state during transmit receive On The battery charger is charging the battery at a fast rate The LED will turn off Yellow when the battery is fully charged The battery voltage is low and needs charging i e Indicates that MCR is ready t
20. his section lists the printer control commands strings Note System Developers Please refer to S4000T programmer s manual for further details Other features may be available and are described in the programmer s manual 3 7 1 ASCII Control Characters Character Hex Dec CONTROL ACTION S4000T User s Guide Rev 1 2 18 AUXOFF 15 21 Printer to Host printer is off CANCEL 18 24 Cancel and reset orinter BUFFER ESC 1B 27 Escape EXTEND 1C 28 Extended print double high EXTEND OFF 1D 29 Extended print off Normal print 3 7 2 Printer Font Commands Courier Character Set Font Name PITCH Character Command String Downloadable size WxH Monospace821BT gt Mir Monospace821BT Monospace821BT Monospace821BT Monospace821BT Courier 3 7 3 Printer Font Commands Command String Printer Action ESC F 1 Selects International character set ESC F 2 Selects PC Line Draw character set ESC U I Enable emphasized print ESC U2 Esc U U Esc U u Esc U R Disable Reverse Printing S4000T User s Guide Rev 1 2 19 Table 5 shows the International and PC Line Character sets from 32 through 255 Table 5 International and PC Line Draw Character Set Lo mall erat PL faena EPS a eee IA ole p lt o 3 be gt eo a ola Set PC Line Draw Character 3 7 4 Printer Graphic Commands Printer Action Command String
21. kwards e Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test eCheck or recharge the battery e Adjust the print contrast through print application Clean the print head following the cleaning instructions listed in Section 4 1 eCheck that paper roll is not out and paper door is closed e Error reading MCR e After extended printing print head may be hot printer will pause before resuming printing identified following above trouble shooting guide contact Extech Technical Support Support numbers and Email addresses are listed at Section 6 of this manual Other than routine cleaning and other maintenance described in Section 4 the printer is not intended to be serviced by the user It must be returned to an Authorized Service Center Under no circumstances should the user attempt to take the printer apart S4000T User s Guide Rev 1 2 25 4 7 Printer Supplies Part Number 7861811 7861811 1 7861811 2 7861811R 7861811 1 7861811 2 157261 756984 756998 2 757064 757064 CASE 757150 757160 757351 767400 1 767400 2 767400 4 7A1000014 Available from Extech Email printers extech com Download http www fieldsoftware com PrinterCE htm Download http www stevenscreek com pilot dodownload html S4000T User s Guide Rev 1 Description S4000T PKG S4000T PKG with Bluetooth S4000T PK
22. mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For Bluetooth equipped printers please note The printer contains an OEM Serial Port Adapter from connectBlue with FCC ID PVHO70O101 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation S4000T User s Guide Rev 1 2 28 5 3 2 Warranty This printer is warranted by Extech Data Systems to be free of defects in parts and workmanship for a period of one year from date of shipment This warranty does not apply to defects resulting from action of the user such as misuse improper wiring operation outside of specification improper maintenance or repair or unauthorized modification Extech specifically disclaims any implied warranties of merchantability or fitness for a specific purpose and will not be liable for any direct indirect special incidental or consequential damages Extech s
23. niecawinaian ide O E EE 14 B38 C OMNICOS TEE E E E EA E E E 15 3 4 Infrared Communications Mode IRDA Only sesnnnnnanererererernrrrrrrrrrrererererrrrrrerererererro 16 3 5 Bluetooth 802 11 Communications OPTION sssssesererererererrsrrrrrrrrrerererrrrrrererererern gt 17 3 0 MI E A E RE AO oria ERE EEEE E EEEE REIS AEE SEENEN 17 3 1 Programming IM OrMatION srsesrisi creena Enur E EAEE NANEN EEE NEEDE 18 A Printer Mam enanC E eurrien En Eien EEREN 22 4 1 Print Head Cleaning NSErUCCON S osssrrcerinsuitineipredarnin ntra ar EEEE C EE EEEa 22 4 2 Charging the Printer Battery srscsirsiriserssrepniien teegn ENN E R NEEN 22 4 3 Verifying Battery Charge State rirsrirer ernn EEEE ENEAN EE EA AER ENEN 24 4 4 Battery and Safety Information sssessssnsssssrssnusnnsannsnsnnnrsrannannnnsrsrssnnrnrsanasnsnsrennan 24 ARE YC E O a r EEE E E EE E T 25 AO TroOUDIe SNOOUNG aeeoe an E EN ETN SE 25 AF PRNCCr SUDDO erraren r N N EEEN EEEE AN 26 Se PECI aO S a E EE 27 5 1 Printer Specifications subject to change without notice ccc cece cece cece eee eee eeeeeeeeneees 27 362 SUDOY SD CCIICAUONS crue tn aaa E E ss A A E antennae 28 5 3 Regulatory NOLCS siicicsswanrtisareoriacneneeaiaans stan wauknadaensade ata dinaapiensdawieaunaeatananuteaanae nak 28 SEE S4000T User s Guide Rev 1 2 2 6 CUSLOMEY SUG OO i isis ee reveccresaresinisuecsdsncessunwsanseansienmeunninnnaeuleananenentonsnreuamanauens 6 1 Online Technical Assistance
24. o accept data An e Indicates that SCR is ready to accept data ar Reader e Steady Red indicates an MCR SCR fault condition or a printer error The MCR Status LED On Red Printer is not ready to accept data 3 e Printer is out of paper or Paper door is open e Flashing Red indicates the printhead is hot and printing is paused Note Refer to the troubleshooting guide to determine error or fault condition S4000T User s Guide Rev 1 2 9 1 4 Attaching Optional Belt Loop System The belt loop system consists of two parts A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector Pull down until you hear a click The printer is now secure The loop is then placed over your belt Allow the printer to hang down to either the left or right hip To release the printer press in on the two latches on the connector and pull the knob clear of the slot Note Do not force or pull the printer from the connector without pressing in on the two latches RELEASE LATCHES FI GURE 4 KNOB CONNECTION AND QUIK CLIP S4000T User s Guide Rev 1 2 10 2 Loading Supplies 2 1 Adding Paper Labels The printer can print text bar codes and graphics on thermal receipt paper See Supply Specifications for the width thickness requirements and approve
25. on Of On ro on On on C rany swe OOOO Parity Enabled On Doo o Party Disabled on C oven sw Odd Parity Of oo o Even Party on Auto Power Save swe Power save disabled Of Power save enable on ee Lo OO 3465 O ee ee E S 2400 fF Om On ee Po SS ee C ee 8 Ld Please note In order for changes to the dip switch configuration to take effect the printer power must be reset This action occurs automatically when the battery is removed to gain access to the dip switches 3 3 Communications The S4000T Printer is able to support various modes of communication depending on the selected dip switch settings indicated in Table 2 m Bluetooth or 802 11 RF communications is available if optional daughter boards are installed The printer can have either Bluetooth or 802 11 enabled but not both of them at the same time Serial Communications specification Dip Switch 1 and 2 must be in the lt Off gt position S4000T User s Guide Rev 1 2 15 The RS232C Interface signals for the S4000T Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer Six connections are provided from the Serial Interface to the host computer Table 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in Figure 12 A minimum of two connections
26. printer is approximately 3 0 hours Take the battery out of printer if storing the printer for long periods of time The battery storage temperature is 40 F to 104 F 4 C to 40 C Do not store a fully charged battery at temperatures greater than 104 F 40 C for long periods of time the battery may permanently lose charge capacity The recommended temperature for charging is between 68 F 20 C to 77 F 25 C Be sure to use a fully charged battery before long or battery intensive printing sessions Certain operations for example printing receipts with a lot of bar codes and graphics drain the battery more quickly than others Dispose according to your local regulations Do not throw in trash Do not disassemble short circuit heat above 80 C or incinerate The battery may explode S4000T User s Guide Rev 1 2 24 4 5 Recycling Batteries The Rechargeable Battery Recycling Corporation RBRC is a non profit organization created to promote recycling of rechargeable batteries For more information about how to recycle batteries in your area visit www rbrc org 4 6 Trouble Shooting Problem Does not feed paper or has a paper jam Does not print Light printing Voids in printing Red Error LED on If the problem is not Action e Remove any jammed supply e Reload paper supply eCheck or replace the printer s battery e Make sure the paper supply is loaded correctly not bac
27. u load new supplies or when you see voids in the printout Do not use sharp objects to clean the print head This may damage the printer and require service Open the paper door by pressing the Paper Door Release Button on the top cover as shown in Figure 5 The paper supply door will pop up Remove the paper roll m Moisten a cotton swab with isopropyl alcohol and clean the print head Clean the platen roller with a dry cloth or small brush Note You can also use another cotton swab moistened with isopropyl alcohol Turn the platen roller with your finger and run the cotton swab or dry cloth across it Make sure the platen roller is clean all the way around Moisten another cotton swab with isopropyl alcohol Rub the swab across the black mark sensor to remove any build up m Moisten another cotton swab and rub the swab across the tear bar to remove any build up Note You may experience dust build up depending on the environment and the quality of the paper supply you use If this occurs use a can of compressed air to blow dust and paper debris out of the printer 4 2 Charging the Printer Battery The printer battery is charged using the wall mounted charger provided Follow these steps to charge the battery pack Note Maker sure the printer and all LED s are OFF before charging battery Plug the charger into an appropriate wall socket then plug the charger line cord into the adapter jack on the side of the printer R
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