SMART Sync 2010 System Administrator`s Guide for Mac OS X
Contents
1. Both installation packages are located on the SMART Sync software CD Alternatively you can download both packages from smarttech com software Chapter 2 Customizing SMART Sync software Installing SMART Install Manager cnn cece eee eeeeeeeeeeeeeeees 3 Using SMART Install Manager 00000 e cece cece eeeeeeeeceeeeeeees 4 Opening an installation package e cece ee eeeeeeeeeeeeeees 4 Saving your Changes coccion 5 Publishing your changes as an MPKG file c cece ccc eeeeeeeeees 5 Customizing the SMART Sync Teacher installation package ooooccccccccccccccccccccccccccnccos 6 Customizing the SMART Sync Student installation package 2 2222 e eee ee eee cece cece eee ee 6 Before deploying SMART Sync software to your school s computers you can customize its installation packages MPKG files for your school using SMART Install Manager Installing SMART Install Manager You can install SMART Install Manager from the included CD OR You can download and install SMART Install Manager from the SMART Support website To install the software from the CD 1 Insert the CD in your computer s CD tray 2 Inthe Finder select the CD under Devices and then double click SMART Install Manager mpkg The SMART Install Manager installation wizard appears 3 Follow the on screen instructions CHAPTER 2 Customizing SMART Sync software To install the2. or a switching hub that restricts network traffic to a particular segment of your local area network In this configuration other network traffic doesn t affect your system and SMART Sync software doesn t slow down other segments of the network Network activity is faster when the number of connected students is smaller Network type Maximum number of students 100 Mbps 80 Wireless single 802 11 a g access point 30 Wireless single 802 11 n access point 35 EA TIP Graphics rich backgrounds on your students screens can slow SMART Sync software performance Performance is best if your students screens have simple single color backgrounds Internet connection firewalls If you install SMART Sync software on a computer that has an active Internet connection firewall the firewall can cause network problems If possible set the firewall to allow network traffic from SMART Sync software If this doesn t resolve the problem ensure the following network communication ports are open Port Type Purpose 5463 TCP Main teacher to student communications port 5496 UDP Teacher discovery port Appendix B Configuring SMART Sync Student Running the SMART Sync Student Configuration Tool 222200 ee cece cece cece eeeeeeeee 13 Automatically configuring SMART Sync Student eee cece cece een een 15 Run the SMART Sync Student Configuration Tool to configure SMART Sync Student on a student s comp
3. software from the website 1 Goto smarttech com software 2 Browse to the appropriate download page and then follow the on screen instructions to download the SMART Install Manager dmg file 3 Double click the SMART Install Manager dmg file to open it 4 Double click the SMART Install Manager mpkg file The SMART Install Manager installation wizard appears 5 Follow the on screen instructions Using SMART Install Manager After you install SMART Install Manager you can start it by opening the Finder browsing to Applications SMART Install Manager and then double clicking Install Manager With SMART Install Manager you can do the following e Open an installation package e Save your changes to the installation package e Publish your changes to the installation packages as an MPKG file Opening an installation package To customize an installation package open its MPKG file in SMART Install Manager by doing one of the following e Select File gt Open e Click e Drag the MPKG file into the SMART Install Manager window Alternatively you can search for installation packages on your computer by clicking A a TIP All installation packages you ve previously opened in SMART Install Manager appear in the Unmodified Packages tab CHAPTER 2 Customizing SMART Sync software After you open an installation package a set of pages for that installation package appear in SMART Install Manager Technologies Welco
4. PLEASE THINK BEFORE YOU PRINT 6 SMART sync 2010 System Administrator s Guide Mac OS X Operating System Software Extraordinary made simple SMART Trademark Notice SMART Sync smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Mac Mac OS Finder and Apple Remote Desktop are trademarks of Apple Inc registered in the U S and other countries All other third party product and company names may be trademarks of their respective owners Copyright Notice 2010 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Patents pending 09 2010 Contents Getting started 1 Computer and network requirements 222222 e cece cccceeeccecccccceeeeeceeeeceeeees 1 Locating the installation packages ccc cece cece cece eee e cece ee eeeteeeeeeeeees 2 Customizing SMART Sync software 3 Installing SMART Install Manager cece ccc ee ee eee e eee e eee eeeeeeeeeeeeereees 3 Using SMART Install Manager 0000 00000 e cece eeeeeeeeeeeeeeeees 4 C
5. c software to a specific teacher through the host name or IP address Type the host name or IP address in the box below the option H NOTE If your network uses DHCP refer to the computer by host name rather than by IP address Click Options The Options page appears Clear the Start SMART Sync Student automatically check box if you don t want SMART Sync Student to start when the student first logs on Select the following check boxes Check box Submit files Select this check box to Allow the student to submit files through SMART Sync Student Exit the Student program Allow the student to close SMART Sync Student CHAPTER 2 Customizing SMART Sync software 6 Click Student ID The Student ID page appears 7 Select one of the following options Option Student Controlled Select this option to Allow the student to enter an ID when SMART Sync Student starts The following Enter a specific student ID Type the ID in the box below the option Anonymous Allow the student to use SMART Sync Student without entering an ID Chapter 3 Deploying SMART Sync software After customizing SMART Sync software with SMART Install Manager you can deploy it to the computers on your network using one of the following three methods Use Apple Remote Desktop remote desktop software to manage your software installations Use a remote task server and Apple Remote Desktop software to manage your soft
6. istration Index C color quality computer requirements configuring Student Teacher contact information customization D DHCP display settings documentation downloads E exit files firewalls G general inquiries H hard disk space host names 7 14 11 17 14 14 12 18 14 IDs student teacher inquiries Install Manager IP addresses M MPKG files N network requirements O online support P PLIST files ports prerequisites product key Q quit RAM registration See student IDs See teacher IDs 18 See SMART Install Manager 14 2 5 17 6 15 12 14 18 INDEX requirements S screen resolutions serial number SMART Install Manager SMART Support student computers student IDs T TCP traffic teacher computers teacher discovery teacher IDs Technical Support training troubleshooting articles UDP user s guides W wireless support X XML 20 1 11 See product key 3 17 2 14 12 14 14 17 17 17 12 17 12 Toll Free 1 866 518 6791 U S Canada SMART or 1 403 228 5940 TM www smarttech com
7. me Product Key Enter the 22 digit product key for your product e g NB ABCDE FGHJK LMNPQ RSTUV Customize the installation package using the controls in these pages Saving your changes After customizing an installation package you can save your changes as an XNL file by selecting File gt Save As When you next start SMART Install Manager you can load the XML file by selecting File gt Open or by opening the MPKG file and then selecting File gt Import D TIP All XML files you create or open in SMART Install Manager appear in the Modified Packages tab of the Welcome page Publishing your changes as an MPKG file The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MPKG file Do this by selecting File gt Publish and then use the dialog box to define a location for and create the MPKG file CHAPTER 2 Customizing SMART Sync software Customizing the SMART Sync Teacher installation package To customize the SMART Sync Teacher installation package open the SMART Sync Teacher mpkg file in SMART Install Manager see Using SMART Install Manager on page 4 and then complete the following procedure BE To set the product key 1 Click Product Key The Product Key page appears 2 In the Product key box type your school s 22 character product key for SMART Sync software Customizing the SMART Sync Student installation package To customize the SMART Sync S
8. omize and then deploy SMART Sync classroom management software in your school This guide is intended for IT administrators and others experienced with installing configuring and administering software on Mac computers in a networked environment To use this guide you must e Know how to complete basic administrative tasks in Mac OS X operating system software such as opening System Preferences and working in Terminal e Have administrative privileges and access to your school s servers e Have the SMART Sync software CD or access to the SMART Support website Computer and network requirements Before installing SMART Sync software ensure your computers meet the minimum requirements defined in this section El NOTE In addition review the recommended settings for your computers and networks on page 11 CHAPTER 1 Getting started Teacher and student computers e Intel processor e 512 MB of RAM 1 GB recommended e 270 MB of free hard disk space e Mac OS X 10 5 4 or later operating system software e 1024 x 768 or higher resolution display with 32 bit millions color quality Network e 802 11 a g wireless network 100 Mbps wired network or 802 11 n wireless network recommended Locating the installation packages There are two installation packages also known as MPKG files for SMART Sync software Installation package File name SMART Sync Teacher SMART Sync Teacher mpkg SMART Sync Student SMART Sync Student mpkg
9. ow the option Automatically connects with this hostname or IP Connect SMART Sync Student to a specific teacher through the host name or IP address address Type the host name or IP address in the box below the option H NOTE If your network uses DHCP refer to the computer by host name rather than by IP address 5 Click Next 6 In the Options page clear the Start SMART Sync Student automatically check box if you don t want SMART Sync Student to start when the student first logs on 7 Select the check boxes for the options you want to enable and then click Next Check box Submit files Select this check box to Allow the student to submit files through SMART Sync software Exit the Student program Allow the student to close SMART Sync Student 8 Inthe Student ID page select one of the following options and then click Next Option Student Controlled The following Anonymous Select this option to Allow the student to enter an ID when SMART Sync Student starts Enter a specific student ID Type the ID in the box to the right of the option Allow the student to use SMART Sync Student without entering an ID 9 Click Finish APPENDIX B Configuring SMART Sync Student Automatically configuring SMART Sync Student After you configure SMART Sync Student on one student s computer using SMART Sync Student Configuration Tool copy the com smarttech smartsync SyncC lient plist file from the
10. student s computer to a central location on your network That file is located in Library Preferences You can then copy the file to other students computers to configure SMART Sync Student Configuration Tool automatically without running the tool each time Appendix C Customer support Online information and support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical support If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Support Your local reseller can resolve most issues without delay Hi NOTE To locate your local reseller visit www smarttech com wheretobuy All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com APPENDIX C Customer support General inquiries Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 2500 E mail info smarttech com Registration To help us serve you register online at www smarttech com reg
11. t you created with SMART Install Manager Appendix A Recommended computer and network settings Display Settings N E era dot Seabee cede sass anderen eier 11 Network size and speed 222 ccoo 12 Internet connection firewalls 222 2 12 Before installing SMART Sync software configure your computers and network for optimal performance as documented in this appendix Display settings SMART Sync software works best when the teachers and students computers are set to the same screen resolution However the software makes adjustments for different resolutions For example if a broadcasting computer either teacher or student runs at a higher resolution than a viewing computer scroll bars appear on the viewing computer so you can view the entire higher resolution screen For information on how to change the display settings of your school s monitors see the instructions that came with the operating system SMART Sync software works best when the screen resolution is 1024 x 768 Refer to the following table for the optimal screen resolution and color depth for your school s monitors Color depth screen resolution True color 32 bit 1024 x 768 Optimal 1152 x 864 Acceptable 1280 x 1024 Acceptable 1600 x 1200 Not recommended APPENDIX A Recommended computer and network settings Network size and speed The preferred TCP IP network configuration for SMART Sync software is a switch
12. tudent installation package open the SMART Sync Student mpkg file in SMART Install Manager see Using SMART Install Manager on page 4 and then complete the following procedures When customizing the SMART Sync Student installation package you can configure the software by using either a com smarttech smartsync SyncClient plist file or the controls in SMART Install Manager Hi To configure SMART Sync Student using a PLIST file 1 Click Student Configuration File The Student Configuration File page appears 2 Inthe Configuration file box type the full path and file name for the com smarttech smartsync SyncClient plist file l NOTE If you ve previously installed SMART Sync software you can run the SMART Sync Student Configuration Tool to create a com smarttech smartsync SyncClient plist file which you can then refer to in this box CHAPTER 2 Customizing SMART Sync software BE To configure SMART Sync Student using SMART Install Manager 1 5 Click Startup The Startup page appears Select one of the following options Option Allows the student to select from a list of available teachers Select this option to Allow the student to select a teacher from a list Automatically connects with this Teacher ID Connect SMART Sync software to a specific teacher through the teacher s ID Type the ID in the box below the option Automatically connects with this hostname or IP address Connect SMART Syn
13. ustomizing the SMART Sync Teacher installation package ee eee 6 Customizing the SMART Sync Student installation package 2 2 2 2 eee eee ee eee eee 6 Deploying SMART Sync software 2 2 22 9 Recommended computer and network settings 20 0 cece eee ce cece ece cee eeeeees 11 Display settings e cece cece cee cece eee eee e cece eee eeeeeeceeeeeeeeeeeeeeeeeees 11 Network size and speed 22 e cece cece cece cnn 12 Internet connection firewalls c cece cece cece ceeeccecccceeeeeeeees 12 Configuring SMART Sync Student 0 0 c cee cnn 13 Running the SMART Sync Student Configuration Tool 22 200000 e cece cece eeeeeees 13 Automatically configuring SMART Sync Student e cece cece cece eee 15 Customer suppaort 2 2 2 17 Online information and support 17 Training Sr Be Na A ar aa NA TAMA ga nG NGAGE NA NAGO 17 Technical support 2 cee cece ee cece ce eee eee eee aa nanan naaar nnne 17 General INQUINGS lt lt 5 22 angin aha NA od iia 18 REGIS ALON gaas aa 20053 NG Dahan JS YNG DA ADD DALA RU LY SESE ii tati haha 18 daka a aa ANA O APO NG oe eee aoe Pana AKA UNA 19 Chapter 1 Getting started Computer and network requirements 2 222 000 0222 cece cece cnn nr nn cnc Teacher and student computers 0 nc nn nn cnn nani A AAA This guide explains how to cust
14. uter The SMART Sync Student Configuration Tool updates the com smarttech smartsync SyncClient plist file on the student s computer which you can then use to configure SMART Sync Student on other students computers without running the tool each time Running the SMART Sync Student Configuration Tool If you want to configure a SMART Sync Student installation you can run the SMART Sync Student Configuration Tool IMPORTANT To run the SMART Sync Student Configuration Tool you must log on to the computer with an administrator account You must provide the password for this account before running the tool BE To run the SMART Sync Student Configuration Tool 1 Open the Finder browse to Applications SMART Sync Student and then double click SMART Sync Student Configuration Tool A dialog box appears asking for an administrator account password Type your administrator account password in the Password box and then click OK The SMART Sync Student Configuration Tool appears Click Next APPENDIX B Configuring SMART Sync Student 4 In the Startup page select one of the following options Option Allows the student to select from a list of available teachers Select this option to Allow the student to select a teacher from a drop down list using teacher discovery Automatically connects with this Teacher ID Connect SMART Sync Student to a specific teacher through the teacher s ID Type the ID in the box bel
15. ware installations Use Terminal to install customized software on each computer NOTE For more information on using Apple Remote Desktop software refer to the documentation you received with the software BE To use Apple Remote Desktop software 1 2 Copy the MPKG file that you created with SMART Install Manager to a server Using Apple Remote Desktop software on the server select the computers that you want to update Select Install Packages A dialog box appears Drag the MPKG file to the Packages box in the dialog box Click Install to install the software on the selected computers BE To use a task server and Apple Remote Desktop software 1 2 3 Copy the MPKG file that you created with SMART Install Manager to an administrator server Using Apple Remote Desktop software set up a second computer as a remote task server Using Apple Remote Desktop software on the administrator server type the remote task server IP address CHAPTER 3 Deploying SMART Sync software 4 Select the computers that you want to update 5 Select Install Packages A dialog box appears 6 Drag the MPKG file to the Packages box in the dialog box 7 Click Install to install the software on the selected computers Mi To use Terminal 1 In Finder browse to Applications Utilities and then double click Terminal The Terminal window appears 2 Enter the following command Where File name is the name of the MPKG file tha
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