NEO PX3008 Cradle Modem User Guide
Contents
1. Charging The S AUC tenet eke ns des bee eee sees E ee oe the country where the equipment is to be used 4 Using the Micro USB Potts 24 0444 200sews 4 ee 04 eo e5 6 6 5 Usine The Mod 7 e Use of an attachment not recommended or sold by the manufacturer USING e odem sap eia e ke ee ERS Rw Ee ed e a PES may result in fire electric shock or personal injury 6 Troubleshooting 4 4 caw cies beeen eer cewse keer eae seas 9 e To reduce risk of damage to the electric plug and cord when 6 1 PX3008 Does Not Power ON 0 0008 9 unplugging the Cradle Modem pull the plug rather than the cord i te NEO C baige EED oka O esiaine 2 e Make sure the cord is positioned so that it is not stepped on 6 3 PX3008 Charge LED Off When A Battery Is Installed 9 tripped over or otherwise subjected to damage or stress 6 4 PX3008 Charge LED Flashes Red at a 50 50 Rate 10 Do not use the PX3008 or the AC Adaptor if the cord or plug are 6 5 PX3008 Charge LED Flashes Yellow 10 damaged Replace immediately 66 PX3005 Charge LED Solid Reds asaidgucadeou catenaaa 10 e Do not operate the PX3008 or AC Adaptor if either has received a 6 7 Unidentified USB Device 000 0008 11 sharp blow been dropped or otherwise damaged in any way it should be inspected by qualified service personnel 6 8 Cradle Modem Does Not Establish a Connection 11 7 TEN 3 nah e Do not disassemble the PX3008 or the AC Adaptor these should 7 Maimtamin2. 9 4
3. oils mineral spirits and gasoline They slowly decompose in have previously registered for Teknet Once you have logged in strong alkaline solutions search for the Support Request Form 11 Psion Teklogix PX3008 Cradle Modem User Manual Psion Teklogix PX3008 Cradle Modem User Manual 12 8 2 Product Repairs For repair service in North America Call Toll Free 1 800 387 8898 Option 2 or Direct Dial 1 905 813 9900 Ext 1999 Option 2 For repair service in EMEA Europe Middle East and Africa please contact the local office listed in the following website www psionteklogix com EMEASupport For repair service in Asia please send requests through Teknet see details about signing on to Teknet in section 8 1 on page 11 www psionteklogix com teknet 8 3 Worldwide Offices COMPANY HEADQUARTERS Psion Teklogix Inc 2100 Meadowvale Blvd Mississauga Ontario Canada L5N 7J9 Tel 1 905 813 9900 Fax 1 905 812 6300 E mail salescdn psion com NORTH AMERICAN HEADQUARTERS Psion Teklogix Corp 3000 Kustom Drive Hebron Kentucky USA 41048 Tel 1 859 371 6006 Fax 1 859 371 6422 E mail salesusa psion com INTERNATIONAL SUBSIDIARIES see also www psionteklogix com Psion Teklogix S A La Duranne 135 Rue Rene Descartes BP 421000 13591 Aix En Provence Cedex 3 France Tel 33 4 42 90 88 09 Fax 33 4 42 90 88 88 E mail tekeuro psion com Psion Teklogix PX3008 Cradle Modem User Manual RA INA 0 2 1 0 0 1
4. on party lines e If your home or business has specially wired alarm equipment connected to the telephone line ensure the installation of this modem does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company e No user repairable parts are contained within this equipment Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number on the product label The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Europe This equipment complies with the essential requirements of EMC Directive 2004 108 EC R amp TTE Directive 1995 5 EC and Low Voltage Directive 2006 95 EC ment the product and its approved UK and European peripherals When used in a residential commercial or light industrial environ fulfill all requirements for CE marking Declaration of Conformity Documents are available on request Waste Electrical and Electronic Equipment WEEE Directive 2002 96 EC This Product and its accessories comply with the requirements of Sa the Waste Electrical and Electronic Equipment WEEE Directive 2002 96 EC If your end of life Psion Teklogix product or a
5. than 3 5 hours to fully charge 4 Using the Micro USB Port The PX3008 offers a rear mounted host or device micro USB connection to the NEO hand held USB host or device mode is cable dependent The NEO supports communication with low and full speed USB 1 1 compliant devices and hosts The Cradle Modem ships with a USB B cable for host applications through the docking station Cradle Modem Rear View Micro USB USB Modem Port Switch Power In Modem Port e Slide the USB modem switch to the left to activate the micro USB port e Insert the micro USB connector into the port This port operates like any standard USB port allowing you to connect to a PC or other USB devices Psion Teklogix PX3008 Cradle Modem User Manual 6 5 Using The Modem 8 Move the cradle mode switch to the Modem position right then The PX3008 is equipped with a standard dial up modem port dock NEO e To activate this port slide the USB Modem switch to the right 9 Click on Start gt Settings gt File Edit Advanced __ r Network Ba ieee steps e how r TA Modem Connection RETA mA ore aa a Dana 10 Double click on Make New p Connection Select a modem 1 Establish power and cable a a described in the L1 In the Make New Connection Bluetooth configure Quick Start Guide dialog box choose Dial Up Connection Enter a name for your modem network connection 2 Ifthe modem driver is already a A 12 Tap on the Next button
6. to l display the Modem dialog box 3 Set the mode switch at the rear of STEP 13 the cradle to the USB position left D Inthe Grop dewnsmenw labeled l STEP 10 Select a Modem choose 4 Dock the NEO into the cradle Cradle Modem on COM9 File Edit Advanced X 5 Use ActiveSync to copy the Modem ial 14 If desired use the Configure paud Rats cab file from the PC to the hand held Type a name for the connection button to customize port settings Data Bits and store in the temp directory Modem Connection _ and call options Parity Stop Bits 6 On NEO install the modem driver AR OEEC 15 Click on Next to display the Flow Control Hardware by double clicking the cab file Dial Up gaa phone number dialog box Terminal ______ Direct Connection l Use terminal window before dialing 7 Once the driver is installed 5 ae sei see ia 16 Enter the phone number of the L Use terminal window after dialing remove NEO from the cradle and perform a warm reset PPP over Ethernet PPPoE remote modem Manual Dial Start Menu gt Shutdown gt Warm Reset 17 Click Finish sre 14 STEP 11 7 Psion Teklogix PX3008 Cradle Modem User Manual Psion Teklogix PX3008 Cradle Modem User Manual 8 The following steps describe how to establish a PPP connection with a remote computer once NEO has been properly configured 1 Double click the Connection created above Enter your user name password and domain name
7. 6 and is thereby exempt from the directive Note Not all accessories or peripherals will have a RoHS logo due to physical space limitations or as a result of their exempt status Disclaimer Every effort has been made to make this material complete accurate and up to date In addition changes are periodically added to the information herein these changes will be incorporated into new editions of the publication Psion Teklogix Inc reserves the right to make improvements and or changes in the product s and or the program s described in this document without notice and shall not be responsible for any damages including but not limited to con sequential damages caused by reliance on the material presented including but not limited to typographical errors Table Of Contents Safety Instructions 1 Safety Instructions For Cradle Modem amp AC Adaptor i we 2 A Important Use the AC adaptor specified or recommended 2 VMtOUUCHON s it ceumwaged dane hovers eaves evencaes 3 by Psion Teklogix Zeb Pe Clg eel ena a E E A RA EE 4 e Before using the PX3008 read all instructions and cautionary 2 2 The Modem 4 markings on the Cradle Modem batteries and AC Adaptor 2 3 Operator Controls s 64 nd 0us motes ee eruere 4 e The PX3008 is used to charge only the hand held computer and batteries recommended by Psion Teklogix ZA AMOICAUOLS PE teehee 2 cee d eet tne one 5 5 e The AC Adaptor shall comply with National safety regulations of 3
8. N for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e This equipment must be connected to the telephone network or premises wiring using a compatible modular jack RJ11C compliant with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug are provided with this product It is designed to be connected to a compatible modular jack that is also compliant If this equipment the NEO Cradle Modem PX3008 causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required Also you will be advised of your right to file complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service e If trouble is experienced with this equipment the NEO Cradle Modem PX3008 contact Psion Tekogix 800 387 8898 option 3 for repair or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved e This equipment must not be used
9. PX3008 NEO Cradle Modem User Manual PN 8100194 A At eis i ITEKLOGIX 5 ISO 9001 Certified Quality Management System P siilolN TEKLOGIX Copyright 2010 by Psion Teklogix Inc Mississauga Ontario Canada This document and the information it contains is the property of Psion Teklogix Inc is issued in strict confidence and is not to be reproduced or copied in whole or in part except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services Furthermore this document is not to be used as a basis for design manufacture or sub contract or in any manner detrimental to the interests of Psion Teklogix Inc NEO is a trademark of Psion Teklogix Inc All trademarks are the property of their respective holders Return To Factory Warranty Psion Teklogix provides a return to factory warranty on this product for a period of twelve 12 months in accordance with the statement of Warranty and Product Support provided at www psionteklogix com warranty The warranty on Psion Teklogix manufactured equipment does not extend to any product that has been tampered with altered or repaired by any person other than an employee of an authorized Psion Teklogix service organization See Psion Teklogix terms and conditions of sale for full details Important Psion Teklogix warranties take effect on the date of shipment Service Psion Teklogix provides a complete range of product support ser
10. These should be provided by your ISP provider or IT department 2 Use Dialing properties to select Home or Work depending on where you are calling from 3 Click Connect The modem will dial and establish a connection with the remote modem 6 Troubleshooting 6 1 PX3008 Does Not Power ON When connected to the DC power supply the cradle Power LED should be yellow e If this does not occur the charger is defective and requires service 6 2 The NEO Charge LED Stays OFF When a NEO is docked in a powered Cradle Modem and the hand held LED stays off both the NEO and the Cradle Modem require investigation e Use a NEO with a properly functioning charge indicator to isolate the problem 6 3 PX3008 Charge LED Off When A Battery Is Installed e Inspect the charge slot contacts for damage Check to ensure that they are not bent flattened twisted or broken e Reinstall the battery and check that it is fully seated in the slot 9 Psion Teklogix PX3008 Cradle Modem User Manual e Try inserting a battery that you know to be working in the charger slot e Disconnect and reconnect the AC Adaptor and check that the Power LED indicator is solid yellow If the charge slot fails to charge the working battery the Cradle Modem is defective and requires service 6 4 PX3008 Charge LED Flashes Red at a 50 50 Rate This indicates the cradle is experiencing an under voltage condition This can be caused by a brownout condition on
11. aking a phone call The modem provides a V 92 connection with audible and visual call progress indicators e Refer to Using The Modem on page 7 for further details 2 3 Operator Controls The PX3008 has a switch in the rear to select modem or USB connectivity Only one data path is active at a time Psion Teklogix PX3008 Cradle Modem User Manual 4 2 4 Indicators The front mounted LEDs indicate power ON status modem status and spare battery charge status Cradle Modem Front View PISTOMTEKLOGIX Power a Spare Battery Modem LED Charge LED Power Modem LED Status Yellow Power is applied to the cradle Green Modem to Modem Connection established 3 Charging The Spare Battery e Insert the battery in the rear well of the PX3008 with the connector facing to the right e Slide the battery in and down to mate with the connector When a NEO is inserted in the Cradle Modem along with a spare battery the spare battery will be in standby mode until the internal NEO battery is approximately 60 charged At this point the spare battery will begin charging During the initial charge the spare battery LED will be solid yellow When the spare battery is greater than 75 full the LED blinks green When the spare battery is fully charged the LED is solid green 5 Psion Teklogix PX3008 Cradle Modem User Manual There is no risk of overcharge if the battery remains in the charge slot The spare battery takes no more
12. ccessory carries a label as shown here please contact your local country representative for details on how to ar range recycling For a list of international subsidiaries please go to www psionteklogix com environmental compliance htm Restriction On Hazardous Substances RoHS Directive 2002 95 EC What is RoHS The European Union has mandated that high environmental standards be met in the design and manufacture of electronic and electrical products sold in Europe to reduce hazardous substances from entering the environment The Restriction on Hazardous Substances Directive RoHS prescribes the maximum trace lev els of lead cadmium mercury hexavalent chromium and flame retardants PBB and PBDE that may be contained in a product Only products meeting these high environmental standards may be placed on the market in EU member states after July 1 2006 RoHS RoHS Logo Although there is no legal requirement to mark RoHS compliant products Psion Teklogix Inc indicates its compliance with the directive as follows The RoHS logo located either on the back of the product or underneath the bat tery in the battery compartment or on a related accessory such as the charger or docking station signifies that the product is RoHS compliant as per the EU directive Other than as noted below a Psion Teklogix product that does not have an accompanying RoHS logo signifies that it was placed on the EU market prior to July 1 200
13. ction with a Remote Modem oo 8 1 Technical Support e Verify the USB Modem switch is in the modem position For technical support in North America Call Toll Free 1 800 387 8898 Option 3 or e Verify the RJ11 phone cable is properly attached to the cradle Direct Dial 1 905 813 9900 Ext 1999 Option 3 and the wall phone jack e Verify the Dialup connection is configured properly as described on pages 7 9 For technical support in EMEA Europe Middle East and Africa please contact the local office listed in the following website e Verify the phone line is functioning properly by connecting a below www psionteklogix com EMEASupport conventional telephone to the phone line and establishing a connection with another phone number l For technical support in Asia please send your request through Teknet www psionteklogix com teknet 7 Maintaining The PX3008 o Technical Support for Mobile Computing Products is provided A Important Do not immerse the unit in water via email through the Psion Teklogix customer and partner extranets e Use only mild detergent or soapy water on a slightly damp cloth to clean the PX3008 To reach the website go to www psionteklogix com and click on e Avoid abrasive cleaners solvents or strong chemicals for the appropriate Teknet link on the home page Thoneick onthe cleaning The plastic and stamping is partially soluble in Login button or the Register button depending on whether you
14. g The PX3008 2404664 ccrekesebeencete deme 11 be repaired by qualified service personnel Incorrect reassembly 8 Support Services amp Worldwide Offices 12 may result in electric shock or fire 8 1 Technical Support tu bu ed oe ote wean eeaee eae mals 12 e To reduce risk of electric shock unplug the AC Adaptor from 5 2 Product Repairs lt iccceneea k40 bo dan deeded eax 13 the outlet before attempting any maintenance or cleaning 8 3 Worldwide Offices 0 0000 e ee cee ee eee 13 e Do not expose the AC Adaptor or PX3008 to rain or snow 1 Psion Teklogix PX3008 Cradle Modem User Manual Psion Teklogix PX3008 Cradle Modem User Manual 2 e An extension cord should not be used unless absolutely necessary Use of an improper extension cord could result in fire or electric shock If an extension cord must be used review and comply with the following The plug pins on the extension cord are the same number size and shape as those on the adaptor The extension cord is properly wired and in good electrical condition and that the wire size is larger than 18 AWG e Allow cold batteries to warm up to room temperature before placing them in the PX3008 e Do not use the PX3008 if the battery feels warmer than the Cradle Modem housing after charging for 4 5 hours The charger should be inspected by qualified service personnel e PX3008 storage temperature is from 30 C to 60 C 22 F to 140 F Operating humidit
15. the AC input or a defective AC Adaptor e If the AC line voltage is normal connect a known good 6vdc power adaptor to the cradle If the problem persists with a known good adaptor the Cradle Modem is defective and requires service 6 5 PX3008 Charge LED Flashes Yellow This indicates the temperature of the battery is outside the safe charging temperature range e Insert a known good battery If the problem persists the ambient temperature is creating battery temperatures outside the acceptable charging range of the battery 6 6 PX3008 Charge LED Solid Red This indicates a defective battery Remove and reinsert the battery If the problem persists insert a known good battery to insure problem is within the cradle If the problem persists with a known good battery the Cradle Modem is defective and requires service Psion Teklogix PX3008 Cradle Modem User Manual 10 6 7 Unidentified USB Device Displayed When Docking NEO e To clean ink marks from the label use isopropyl alcohol e If the switch is in the modem position the modem driver is not installed properly Re install the modem driver e If the switch is in the USB position re install the driver for the 8 support services amp Worldwide Offices USB connected device Psion Teklogix provides a complete range of product support services to its customers worldwide These services include technical support and product repairs 6 8 Cradle Modem Does not Establish a Conne
16. vices to its cus tomers worldwide These services include technical support and product repairs To locate your local support services please go to www psionteklogix com service and support htm List of Approvals North America FCC Part 68 and IC CS 03 Industry Canada Telecom Requirements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Telecom Compliance Warnings and Notices United States The applicable regulatory notices for the United States include e This equipment complies with Part 68 of the FCC rules and requirements adopted by ACTA On the bottom of this equipment is a label that contains a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company The Ringer Equivalency Number REN determines the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in devices not ringing in response to an incoming call In most areas the sum of RENs should not exceed five 5 0 The RE
17. y and temperature is 5 95 noncondensing and 0 C to 40 C 32 F to 104 F e The RJ 11 cable intended for use with the modem cradle shall have conductors with at least 26 AWG to reduce the risk of fire e The modem may be damaged if connected to a digital telephone line A 2 Introduction Important To preserve battery integrity the PX3008 will begin charging only when the battery temperature is between 0 C and 40 C 32 F to 104 F 3 Psion Teklogix PX3008 Cradle Modem User Manual The PX3008 is designed to operate as a charger and as a modem It also provides pass through USB connectivity to a USB host or device 2 1 The Charger As a charger the Cradle Modem can e Fast charge the internal battery in the NEO e Fast charge the spare battery pack inserted in the Cradle Modem charge well The PX3008 uses careful charge algorithms designed to maximize battery life while ensuring the shortest possible charge time The charger supports proprietary Psion Teklogix Batteries and handles a range of voltages and charge algorithms Refer to the NEO Hand Held Computer User Manual PN 8100157 for more information regarding battery capacity charge times and battery life See Charging The Spare Battery on page 5 for more information 2 2 The Modem e Operating as a modem the PX3008 enables an analog phone line connection to a host computer NEO hand held users can access and transfer critical information as easily as m
Download Pdf Manuals
Related Search