可用100509 BD23TCC-2-LO BD23TCC-7-HC by penny
Contents
1. Burner backfiring during combustion High yellow flame during burner combustion PROBABLE CAUSE Control knob is not fully pressed In Control knob is not pressed in long enough Equipment shutoff valve is not fully open Thermocouple connection is loose Thermocouple damaged Control valve damaged Burner orifice is clogged Burner orifice diameter is too small Inlet gas pressure is too low Manifold pressure is too low Burner orifice is clogged Burner orifice is clogged or damaged Burner is damaged Gas regulator is damaged Not enough air Gas regulator is defective Inlet gas pressure is too low REMEDY Press in control knob fully After ODS pilot lights keep control knob pressed in 30 seconds Fully open equipment shutoff valve Hand tighten until snug and then tighten 1 4 turn more Replace thermocouple Contact customer service Burner orifice see Care and maintenance Page 20 or contact customer service Contact customer service Contact your gas supplier Contact your gas supplier Clean burner see Care and maintenance Page 20 or Contact customer service Clean burner orifice see Care and maintenance Page 20 replace Contact Dealer or Customer Service Replace gas regulator Check burner for dirt and debris If found clean burner see Care and Maintenance Page 20 Replace gas regulator Contact your gas supplier Foreign matter between 12. The installer must supply an external regulator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 inches of water column for propane and between 5 and 10 5 inches of water column for natural gas If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 6 Pointing the vent down protects it from freezing rain or sleet Figure 5 Gas Regulator Location and Gas Figure 6 External Regulator With Line Access into Stove Cabinet Vent Pointing Down External Regulator Fropane LP Supply Tank i NW A 3 8 NPT Gas IE Regulator Inlet Connector venl Pointing Down 11 A CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 inch diameter or greater to allow proper volume gas to heater If pipe is too small loss of pressure will occur Installation must include an equipment shutoff valve union and plugged 1 8 inch NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 7 IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male threads This will prevent excess sealant
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4. Take apart gas tubing and remove control valve and burner foreign matter Gas leak See Warning Statement at top of page 21 Gas odor during combustion 2 Locate and correct all leaks see Checking Gas Connections page 14 22 OBSERVED PROBLEM Slight smoke or odor during initial operation Heater produces a whistling noise when burner is lit Heater produces a clicking ticking noise just after burner is lit or shut off White powder residue forming within burner box or on adjacent walls or furniture Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor exists even when control knob is in OFF position Moisture condensation noticed on windows PROBABLE CAUSE 1 Residues from manufacturing process 1 Turning control knob to high 5 position when burner is cold Air in gas line Air passageways on heater are blocked Dirty or partially clogged burner orifice Metal is expanding while heating or contracting while cooling When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue Heater is burning vapors from paint hair spray glues etc See IMPORTANT statement page 21 Gas leak See Warning Statement at the top of page 21 Low fuel supply Not enough fresh air is available Low line pressure ODS pilot is partially clogged Gas leak See Warni
5. burners clean may result in sooting and property damage A CAUTION You must keep control areas burner and circulating air passageways of heater clean Inspect these areas of heater before each use Have heater inspected yearly by a qualified service person Heater may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair etc The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt and lint Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every 500 hours of operation or every three months MAIN BURNER Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame Present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool either remove blockage or replace burner Blocked burner flame holes will create soot CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE We recommend that you clean the unit every three months or after 2500 hours of operation We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater t
6. changes are required for connecting to propane Only a qualified installer or service technician can perform gas selection and connecting to gas supply A CAUTION To avoid gas leakage at the inlet of regulator a qualified installer or service technician must use steel or metal hex plug with sealant For changing from propane to natural gas supply 1 Remove bottom screw from cover plate see Figure 8 and rotate to expose gas selection valve 2 For NATURAL GAS press in knob using a flat screwdriver with a blade the width of a quarter and turn knob clockwise Y until the knob locks into the NG position see Figure 9 Selection valve must be locked into the NG position Do not operate heater between locked positions 3 Rotate and close cover over gas selection valve and reinstall screw 4 Remove steel or metal hex plug with wrench provided from natural gas inlet of regulator and install into LP inlet of regulator use thread sealant to assure there are no leaks 12 For changing from natural gas supply to propane supply 1 Remove bottom screw from cover plate see figure 8 and rotate to expose gas selection valve 2 For PROPANE GAS press in knob using a flat screw driver with a blade the width of a quarter and turn knob counterclockwise until the knob locks into the LP position see Figure 10 Selection valve must be locked into either the LP position or the NG position 3 Rotate and close cover over gas selection valve and rei
7. from going into pipe Excess sealant in pipe could result in clogged heater valves CAUTION Use pipe joint sealant that is resistant to gas PROPANE or NG We recommend that you install a sediment trap in a supply line as shown in Figure 7 Locate sediment trap where it is within reach for cleaning and not likely to freeze Install in the piping system between fuel supply and heater A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed incorrectly heater may not run properly A CAUTION Avoid damage to regulator Hold gas regulator with wrench when connecting into gas piping and or fittings NG Models 5 in to 10 5 in W C Gas supplier provide external regulator for natural gas Figure 7 Gas Connection 3 8 in NPT Pipe Nipple Ground Joint Tee Joint Union Reducer Bo Bushing to Equipment auge 1 8 in NPT Shutoff Connection 1B NPT X Valve an me Inlet Pipe From Gas g tap Meter 11 in W C to Tee Joint 14 in W C Pressure edimen Trap Pipe Nipple ue 3 in Minimum Gap it Purchase the optional CSA design certified equipment shut off valve from your dealer See Accessories Minimum inlet pressure for purpose of input adjustment CAUTION Two gas line installations at the same time are forbidden You are not allowed to open the cover while the machine is running Heater is pre set at factory for propane gas no
8. replacement parts call Customer Service toll free at 1 877 886 5989 for referral information When calling Customer Service or your dealer have ready e Your name Your address Model and serial number of your heater How heater was malfunctioning Type of gas used Propane LP or Natural gas NG Purchase date Usually we will ask you to return the defective part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call Customer Service toll free at 1 877 886 5989 for referral information When calling Customer Service have ready e Model number of your heater e The replacement part number 24 PARTS LIST This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 24 of this manual Key No Part Number Description QTY e vorenn Gmsonaonvave assy 1 Oe om vennene o oomo _ cosiir cas Tuwe Asensy i AS T 5 y 10 25 PARTS LIST This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 24 of this manual Part Number Description BD23TCC 2 LO DAN Ol TT a 0 C Bozaccaosaoonc WanielAssembiy e anon ressasser 1 sP ooroo Sereen Assembiy a C Bozomi Lower Fron Pane et a e Bozor Lower Front Panel ign 1s o OO o e Bozor
9. the space 2 Divide the space volume by 50 cubic feet to determine the maximum BTU hr the space can support Volume of space 50 cu ft Maximum BTU hr the space can support Example 2560 cu ft volume of space 50 cu ft 51 2 or 51 200 maximum BTU hr the space can support 3 Add the BTU hr of all fuel burning appliances in the space Vent free heater BTU hr Gas water heater BTU hr Gas furnace BTU hr Vented gas heater BTU hr Example Gas heater logs BTU hr Gas water heater 30 000 BTU hr Other gas appliances BTU hr Vent free heater 26 000 BTU hr Total BTU hr Total 56 000 BTU hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum BTU hr the space can support with the actual amount of BTU hr used BTU hr maximum the space can support BTU hr actual amount of BTU hr used Example 51 200 BTU hr maximum the space can support 56 000 BTU hr actual amount of BTU hr used The space in the above example is a confined space because the actual BTU hr used is more than the maximum BTU hr the space can support You must provide additional fresh air Your options are as follows a Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air from Outdoors page 9 b Vent room directly
10. to the outdoors See Ventilation Air from Outdoors Page 9 c Install a lower BTU hr heater if lower BTU hr size makes room unconfined If the actual BTU hr used is less than the maximum BTU hr the space can support the space is an unconfined space You will need no additional fresh air ventilation A WARNING If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation or applicable local codes A WARNING If the area in which the heater may be operated does not meet the required volume for indoor combustion air combustion and ventilation air shall be provided by one of the methods described in the NATIONAL FUEL GAS CODE ANSI Z2223 1 NFPA 54 the INTERNATIONAL FUEL GAS CODE or applicable local codes Ventilation Air from Inside Building This fresh air would come from adjoining unconfined space When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 inches of the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z2223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation gril
11. A WARNING READ THE INSTALLATION amp OPERATION INSTRUCTIONS BEFORE USING THIS APPLIANCE IMPORTANT Read instructions and warnings carefully before starting installation Failure to follow these instructions may result in a possible fire hazard and will void the warranty PRODUCT SPECIFICATIONS MODEL BD23TCC 2 LO BD23TCC 7 HC BD23TCC 2 LO Dimensions inches HxWxD Straight Corner JABA Inx 4400 1n x 1249 BD23TCC 7 HC Dimensions inches HxWxD Straight Corner o amna zsn maenas OOO IMPORTANT SAFETY INFORMATION IMPORTANT Read this owner s manual carefully and completely before trying to assemble operate or service this heater Improper use of this heater can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning Only a qualified installer service agent or local gas supplier may install and service this product A WARNING Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance WARNING This appliance is for use with only the type of gas indicated on the rating plate This appliance is not convertible for use with other gases CARBON MONOXIDE POISONING Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the heater may not be working properly Get fresh air immediately Have heater serviced Some people are more affected by carbon monoxide than
12. ME PATTERN 1 Turn control knob to pilot position 2 Inspect pilot flame and refer to Figure 22 and 23 e Figure 22 shows a correct pilot flame pattern e Figure 23 shows an incorrect pilot flame pattern The incorrect pilot flame is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the heater will shut down e lf the pilot flame is incorrect as shown in Figure 23 Turn heater off see To Turn off Gas to Appliance page 17 See troubleshooting page 21 23 Figure 22 Correct Pilot Flame Pattern Figure 23 Incorrect Pilot Flame Pattern BURNER FLAME PATTERN Figure 24 shows a correct burner flame pattern Figure 25 shows an incorrect burner flame pattern If pilot flame pattern is incorrect then e Turn heater off see To Turn off Gas to Appliance page 17 e See Troubleshooting pages 21 through 23 Figure 24 Correct Flame Pattern with Figure 25 Incorrect Flame Pattern with Control Knob Set to High Flame 5 Control Knob Set to High Flame 5 Approx 3 6 Above More Than 8 Top of logs Above Top of logs BURNER PRIMARY AIR HOLES Air is drawn into the burner through the holes in the fitting at the entrance to the burner These holes may become blocked with dust or lint Periodically inspect these holes for any blockage and clean as necessary Blocked air holes will create soot 19 CARE AND MAINTENANCE A WARNING Failure to keep primary air openings of
13. WARNING This appliance is equipped for Natural and Propane gas Field conversion is not permitted other than between natural or VENT FREE FIREPLACE propane gases MODEL BD23TCC 2 LO BD23TCC 7 HC IY KK AA TATAYAYAYATAYAYAYATAYATAYATAYATAYATAYATAYAYAYA TAYA XXX BARR RRR RRR KEK KK RRR RY BX XYA XXXL KYRK KY RRR ENYA ROKOKA LARNER RA XR KRY XE DX XXL RE E TON eM OAIN ACR ATX DNA A A OOA AKAN AXN A AAAA AA EUN I SOON EME MY KYXXKX ORI SET SOOT VVVAV VV VIVA L S en V V V CAUTION FOR YOUR SAFETY AX WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY A FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE Do not store or use gasoline or other flammable vapors and liquids in vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilation section on page 7 of this manu
14. al INSTALLER DO NOT DISCARD THIS MANUAL LEAVE FOR HOMEOWNER S FUTURE REFERENCE This appliance may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is for use with the type of gas indicated on the rating plate only This appliance is not convertible for use with other gases Questions about installation operation or troubleshooting Before returning to your retailer contact our ry customer service department at 1 877 886 5989 8 00 a m 4 30p m EST Monday Friday or e mail customerservice usaprocom com BD2301671 TABLE OF CONTENTS Important Safety Information ccecccccceeeeee ee eee cece eee ee eee e eee ee Aan eee AEA A EE EEEA ASE EEEE AO EE EASA SO EE EEA GaSe EeSHA GS eetE saa eeeesa ga eeeesaaeeeeeaaaeeeeeas 3 Air For Combustion and Ventilation cccccccccccsseeeeeeeeeeeeeeeeeeeeseeeeeeseceeeeeseeeeeeseeeeeeeeseeeeesseueeeeseeeeeeseneeeessaeeeeesaaneeees 7 PS CN LON e E eects data a tecea ge ueoe donee oases aches vate amd E naan aati te nguacomeecade tem atna yee 10 DON acer ae stews AEE EEE E AA E et acto ENE ee eee eae E E AEE E 16 SANS Oe IV ANU INC O er a N E E 20 pre le SIV UNG PRAE E E EE EEE AE A AE EA EEE A A E E A EA E E E 21 Replacement Parts ccccsscccseccceeecceeecceeeccueeesacesueesseeeseeessaeessueeseueessueeseaeesaeeesaeessacesausesaesesseessnsessueessusessuessuaeseaeeeeas 24
15. and Ventilation All spaces in homes fall into one of the three following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on pages 7 through 9 will help you classify your space and provide adequate ventilation Confined and Unconfined Space The National Fuel Gas Code ANSI 2223 1 defines a confined space as a space whose volume is less than 50 cubic feet per 1 000 BTU per hour 4 8 cubic meters per kw of the aggregate input rating of all appliances installed in that space and an unconfining space as a space whose volume is not less than 50 cubic feet per 1 000 BTU per hour 4 8 cubic meters per kw of the aggregate input rating of all appliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air e Adjoining rooms are connecting only if there are doorless passageways or ventilation grills between them Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is defined as constr
16. asure from outermost point of heater Minimum Wall and Ceiling Clearances see Figure 4 A Clearances from outermost point of heater to any combustible side wall should not be less than 12 inches B Clearances from the heater to the ceiling should Figure 4 Minimum Clearance to Wall and Ceiling not be less than 48 inches Ceiling Side wall Side wall 42 Minimum 12 Minimum A Te 10 CONNECTING TO GAS SUPPLY A WARNING A qualified technician must connect heater to gas supply Follow all local codes A WARNING This appliance requires a 3 8 in NPT inlet connection to pressure regulator See Figure 5 CAUTION Never connect heater directly to the gas supply This heater requires an external regulator not supplied The external regulator between the gas supply and heater must be installed INSTALLATION ITEMS NEEDED Before installing heater make sure you have the items listed below e piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection sediment trap tee joint pipe wrench Flexible Gas hose check local code A CSA design certified equipment shutoff valve with 1 8 in NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer A WARNING Never connect heater to private non utility gas wells This gas is commonly known as wellhead gas
17. eck to see if flames contact any log If so reposition logs according to the log installation instructions in this manual Flames contacting ill t t Sie E IMPORTANT Make sure log does not cover any burner ports see Figure13 It is very important to install the logs exactly as instructed Do not modify logs Use onlv loas supplied with heater STEP 4 Insert the recessed holes on the bottom of STEP 5 Insert the recessed holes bottom of log 5 log 4 onto the pins on log 1 and 2 onto the pins on log 1 and 3 15 OPERATION MM FOR YOUR SAFETY READ BEFORE LIGHTING ie A WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A NOTICE During initial operation of new heater burning logs will give off a paper burning smell Orange flame will also be present Open a window to vent smell This will last only few hours A CAUTION Do not try to adjust heating levels by using the equipment shutoff valve A This appliance has a pilot which must be lit by the electronic ignitor When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your b
18. han 30 PSI You can use a vacuum cleaner in the blow position If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could damage the pilot assembly 1 Shut off the unit including the pilot Allow the Figure 26 Inject or holder on unit to cool for at least thirty minutes outlet burner tube 2 Inspect burner pilot and primary air inlet holes on injector holder for dust and dirt See Figure 26 3 Blow air through the ports slots and holes in we the burner Bumer 4 Check the injector holder located at the tube end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or Primary Air vacuum cleaner nozzle Inlet Holes 5 Blow air into the primary air holes on the Injector injector holder 6 Incase any large clumps of dust have now been pushed into the burner Repeat steps 3 and 4 Clean the pilot assembly also CLEANING ODS PILOT Use a vacuum cleaner pressurized air or a small soft bristled brush to clean A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly There is as mall pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly see Figure 27 With the unit off lightly blow air through the air inlet hole LP pilot Air Inlet Hole You may blow through a drinking straw if compressed air is not available CABINET Air Passageways e Use a
19. hermostats simply turn the burner on and off The thermostat used on this heater senses the room temperature At times the room may exceed the set temperature If so the burner will shut off The burner will cycle back on when room temperature drops below the set temperature The control knob can be set to any comfort level between HIGH 5 and LOW 1 17 MM TO TURN OFF GAS TO APPLIANCE ME Shut off heater Turn Control Knob clockwise to the OFF position Do not force ME MANUAL LIGHTING PROCEDURE M Match light 1 Remove screen by lifting and pulling forward 2 Follow steps 1 through 5 under Lighting Instructions 3 With Control Knob in PILOT position strike match and hold near pilot Press in Control Knob pilot should light 4 Keep Control Knob pressed in for 30 seconds after lighting pilot After 30 seconds release Control Knob 5 Make sure the heater screen is in place before operating heater Figure 21 Thermostatic Control Knob Position A K IRBOSOS A SSO BERGE HG XXX i VYYYYYYYYYYYYYYYY VAVAYVAYTAYAYAY f NIRKKO RYXKRXXL KR KX KK KOS RAEN KKH KY IXY XT OO LSE KR KKK X X tay V UNAY oe AANT Dw eX V V A l XX RAK Sedat SAA PUMRIN Roe XK XX XE ov 4 DAZ ENT A KAOSA AAAA V000 00 9 6 N XXXII AAEE IORI x lE NNAS kah A N ORAON Were ZS i KOOKAN SS NANO Ignitor Control Knob 18 INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often PILOT FLA
20. hnician must install heater Follow all local codes A WARNING Never install the heater e in a bedroom or bathroom e in a recreational vehicle e Where curtains furniture clothing or other flammable objects are less than 42 inches from the front top or sides of the heater e in high traffic areas e in windy or drafty areas A CAUTION This heater creates warm air currents These currents move heat to wall surfaces next to heater Installing heater next to vinyl or cloth wall coverings or operating heater where impurities such as tobacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may cause walls to discolor A WARNING Maintain the minimum clearances If you can provide greater clearances from floor ceiling and adjoining side and back walls IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation pages 7 through 9 CHECK GAS TYPE Use only the type of gas indicated on the plate If your gas supply cannot meet that requirement do not install heater CLEARANCES TO COMBUSTIBLES Carefully follow the instructions below This heater is a wall mount unit designed to mount directly on a wall IMPORTANT You must maintain minimum wall and ceiling clearances during installation The minimum clearances are shown in Figure 4 Me
21. ician to inspect the room heater and to replace any part of the control system and any gas control which has been under water 9 Turn off and unplug heater and let cool before servicing Only a qualified service person should service and repair heater 10 Operating heater above elevations of 4 500 feet could cause pilot outage 11 To prevent performance problems do not use propane LP fuel tank of less than 100 lbs capacity 12 This heater should not be installed in a bedroom or bathroom 13 Do not use this heater as a wood burning heater Use only the logs provided with the heater 14 To prevent the creation of soot follow the instructions in Care and Maintenance page 20 15 Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause sooting Do not add lava rock around base Rock and debris could fall into the control area of heater After servicing always replace screen before operating heater 16 This heater is designed to be smokeless If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smoking could occur due to log curing and the heater burning manufacturing residues QUALIFIED INSTALLING AGENCY Installation and replacement of gas piping gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means a
22. is heater with the heater screen in place Keep the heater area clear and free from combustible materials gasoline and other flammable vapors and liquids 1 Do not place Propane LP supply tank s inside any structure Propane LP supply tank s must be placed outdoors 2 This heater needs fresh air ventilation to run properly This heater has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available See Air for Combustion and Ventilation pages 7 through 9 If heater keeps shutting off see Troubleshooting pages 21 through 23 3 Keep all air openings in front and bottom of heater clear and free of debris This will ensure enough air for proper combustion 4 If heater shuts off Do not relight until you provide fresh outside air If heater Keeps shutting off have it serviced 5 Do not run heater Where flammable liquids or vapors are used or stored Under dusty conditions 6 Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture 7 Always run heater with control knob at Pilot or on locked positions Never set control knob between locked positions Poor combustion and higher levels of carbon monoxide may result 8 Do not use heater if any part has been under water Immediately call a qualified service techn
23. lot flame present PROBABLE CAUSE 1 Ignitor electrode is positioned wrong Ignitor electrode is broken Ignitor electrode is not connected to ignitor cable Ignitor cable is pinched or wet Damaged ignitor cable Bad piezo ignitor Low battery Gas supply is turned off or equipment shutoff valve is closed Control knob not fully pressed in while pressing ignitor button Air in gas lines new installation or recent gas interruption ODS pilot is clogged Incorrect inlet gas pressure or inlet regulator is damaged Depleted gas supply 21 REMEDY 1 Replace electrode Replace electrode Reconnect ignitor cable Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 5 Replace ignitor cable Replace piezo ignitor Replace battery Turn on gas supply or open equipment shutoff valve Fully press in control knob while pressing ignitor button Continue holding down control knob for 30 seconds to remove air Repeat igniting operation until air is removed Clean ODS pilot see Care and Maintenance Page 20 or replace ODS pilot assembly Check inlet gas pressure or replace inlet gas regulator Contact local propane LP Gas Company OBSERVED PROBLEM ODS pilot lights but flame goes out when control knob is released Burner s does not light after ODS pilot is lit Delayed ignition of burner s
24. ls or ducts Ventilation Air from Outdoors Provide extra fresh air by using ventilation grills or duct You must provide two permanent openings one within 12 inches of the ceiling and one within 12 inches of the floor Connect these items directly to the outdoors or spaces open to the outdoors see figure 3 These spaces include attics and crawl spaces Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation grills or ducts A IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both spaces Figure 2 Ventilation Air from Inside Building Ventilation Grills Into adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 Figure 3 Ventilation Air from Outdoors Building Ventilated INSTALLATION A NOTICE This heater is intended for use as supplemental heat Use this heater along with your primary heating system Do not install this heater as your primary heat source If you have a central heating system you may run system s circulating blower while using heater This will help circulate the heat throughout the house A WARNING A qualified tec
25. n 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve See Figure 11 2 Pressure supply piping system by either using compressed air or opening gas supply tank valve 3 Check all joints from gas meter to equipment shutoff valve see Figure 12 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 4 Correct all leaks immediately Pressure Testing Heater Gas Connections 1 Open equipment shutoff valve see Figure 11 2 Open gas supply tank valve 3 Make sure control knob of heater is in the OFF position 4 Check all joints from equipment shutoff valve to control valve Figure 12 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak Mi Light heater see Operating page 16 Check all other Internal joints for leaks 6 Turn off heater see To Turn off Gas to Appliance Page 17 Figure 11 Equipment Shutoff Valve Figure 12 Checking Gas Joints External Open Regulator Equipment Shutoff Valve Eo aD dd dd dd ddd fd Dd dd dd i Closed Propane LP Supply Tank 14 INSTALLING LOGS A WARNING Failure to position the parts in accordance l Figure 13 Installing Log Set with these diagrams or failure to use only parts included may result in property damage or personal injury Bumer Ports Log Set CAUTION After installation and periodically thereafter check to ensure that no flame comes in contact with any log With the heater set to high ch
26. nce 30ml of water for every 1 000 BTUs 3kWs of gas input per hour An unvented room heater is recommended as a supplemental heater a room rather than a primary heat source an entire house In most supplemental heat applications the water vapor does not create a problem In most applications the water vapor enhances the low humidity atmosphere experienced during cold weather The following steps will help insure that water vapor does not become a problem 1 Be sure the heater is the proper size for the application including adequate combustion air and circulation air 2 If there is high humidity the dehumidifier may be used to help lower the water vapor content of the air 3 Do not use an unvented room heater as the primary heat source AIR FOR COMBUSTION AND VENTILATION A WARNING This heater should not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air Read the following instructions to insure proper fresh air for this and other fuel burning appliances in your home PRODUCING ADEQUATE VENTILATION This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the NATIONAL FUEL GAS CODE ANSI Z223 1 NFPA 54 the INTERNATIONAL FUEL GAS CODE or applicable local codes The following are excerpts from National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion
27. ng Statement at top of page 21 Control valve is defective Not enough combustion ventilation air 23 REMEDY 1 Problem will stop after a few hours of operation 1 Turn control knob to low 1 position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local propane LP Gas Company 3 Observe minimum installation clearances Figure 4 page 10 4 Clean burner see Care and Maintenance Page 20 or replace burner orifice 1 This is common with most heaters If noise is excessive contact qualified service technician 1 Turn heater off when using furniture polish wax carpet cleaner or similar products 1 Ventilate room Stop using odor causing products while heater is running 2 Locate and correct all leaks see Checking Gas Connections page 14 3 Refill supply tank Propane LP models 1 Open window and or door for ventilation 2 Contact local gas supplier 3 Clean ODS pilot see Care and Maintenance page 20 1 Locate and correct all leaks see Checking Gas Connections page 14 2 Contact customer service 1 Refer to Air for Combustion and Ventilation requirements page 7 REPLACEMENT PARTS NOTE Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original
28. nning this heater for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds This will allow air to bleed from the gas system If control knob does not pop up when released contact a qualified service person or gas supplier for repairs With control knob pressed in push down and release ignitor button This will light pilot The pilot is attached to the rear of the front burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Note If pilot goes out repeat steps 3 through 7 This heater has a safety interlock system Wait one 1 minute before lighting pilot again Warning Make sure while the input gas type is NG pilot burner NG ignites while the input type is LP pilot burner LP ignites Note If you find anything abnormal in this step repeat steps 2 through 8 Turn control knob counterclockwise to the desired heating level The main burner should light Set control knob to any heat level between HI and LO 5 1 THERMOSTATIC CONTROL OPERATION Note The thermostat sensing bulb measures the temperature depending on housing construction the thermostatic control used on this model differs from standard thermostats Standard t
29. nstall screw 4 Remove hex plug from LP gas inlet of regulator and install into NG inlet of regulator use thread sealant to assure there are no leaks Figure 8 Figure 9 Natural Gas Figure 10 Natural Gas 13 CHECKING GAS CONNECTIONS A WARNING Test all gas piping and connections for leaks after installing or servicing Correct all leaks immediately A WARNING Never use an open flame to check for a leak Apply a mixture of liquid soap and water to all joints Bubbles forming show a leak Correct all leaks immediately A CAUTION Make sure external regulator has been installed between gas supply and heater See guidelines under Connecting to Gas Supply page 11 Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSIG 3 5kPa 1 Disconnect heater with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either using compressed air or opening gas supply tank valve 4 Check all joints of gas supply piping system Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 5 Correct all leaks immediately 6 Reconnect heater and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Tha
30. ny individual firm corporation or company that either in person or through a representative is engaged in and is responsible for a Installing testing or replacing gas piping or b Connecting installing testing repairing or servicing equipment that is experienced in such work that is familiar with all precautions required and that has complied with all the requirement of the authority having jurisdiction PRODUCT FEATURES SAFETY PILOT This heater has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater is equipped with an electronic piezo control system This system requires AAA batteries provided THERMOSTAT HEAT CONTROL AND REMOTE CONTROL The control automatically cycles the burner on and off to maintain a desired room temperature See page 17 DUAL FUEL CAPABLE Your heater is equipped to operate on either Propane or Natural gas The heater is shipped from the factory ready for connecting to Propane The heater can easily be changed to Natural gas by having your qualified installer follow the instructions on page 12 13 and the markings on the heater State of Massachusetts The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts Sellers of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 u
31. others These include pregnant women people with heart or lung disease people who are anemic those under the influence of alcohol and those living in high altitudes NATURAL AND PROPANE LP GAS Natural and Propane LP gases are odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to operating this heater safely A WARNING Any change to this fireplace or its controls can be dangerous A WARNING Do not allow fans or any other drafts that alter burner flame to blow directly into the heater They create drafts that alter burner flame patterns which can cause sooting A WARNING Do not use a blower insert heat exchange insert or other accessory not approved for use with this heater Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies Do not place clothing or other flammable material on or near the appliance Never place any objects in the heater Heater becomes very hot when running heater Keep children and adults away from hot surfaces to avoid burns or clothing ignition Fireplace will remain hot for a time after shutdown Allow surfaces to cool before touching Carefully Supervise young children when they are in the room with the heater You must operate th
32. pon sale of the unit In the State of Massachusetts unvented propane or natural gas fired space heaters shall be prohibited in bedrooms and bathrooms LOCAL CODES Install and use heater with care Follow all codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI 2223 1 also known as NFPA 54 Available from American National Standards Institute Inc National Fire Protection Association Inc 1430 Broadway 1 Batterymarch Park New York NY 10018 Quincy MA 02269 9101 This heater is designed for vent free operation State and local codes in some areas prohibit the use of vent free heaters Anai ads Remove top inner pack Tilt carton so that heater is upright 3 Remove protective side packaging 4 Slide heater out of carton 5 Remove protective plastic wrap 6 Remove screw top of screen 7 Hold the screen lift and pull forward 8 Remove log set by cutting plastic 9 Carefully unwrap log 10 Check for any shipping damage If stove or log is damaged promptly inform your dealer where you bought the heater PRODUCT IDENTIFICATION Figure 1 Mantel Screw na H Screw KXXXRXRXXRARXX RX REX REX REXEL A Screen POOOR Y Vt NOOA NAS AUA YK Logs RYAN eo 3 RXYXXKXARS RK Se VS SS NN SESW SENN Heater control Inside Door WATER VAPOR A BY PRODUCT OF UNVENTED ROOM HEATERS Water vapor is a by product of gas combustion An unvented room heater produces approximately one 1 ou
33. uction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6x10 kg per pa sec m or less with openings gasketed or sealed and b weather stripping has been added on windows that can be opened and on doors and c caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria above you must provide additional fresh air See Ventilation Air from Outdoors page 9 If your home does not meet all of the three criteria above proceed to Determining Fresh Air Flow for Heater Location DETERMINING FRESH AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space Space Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of the space Length x Width x Height cu ft volume of space Example Space size 20 ft length x 16 ft width x 8 ft ceiling height 2560 cu ft volume of space If additional ventilation to adjoining room is supplied with grills or openings add the volume of these rooms to the total volume of
34. uilding e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department C Use only your hand to push control Never use tools If the appliance does not operate don t try to repair it Call a qualified service technician or gas supplier Forced or attempted repair may result in fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water Note Please wait one minute after shutting off fireplace to allow the control valve to reset before starting again 16 ME LIGHTING INSTRUCTIONS iii Unscrew ignitor cap and install a AAA battery with the pointing out Replace cap 1 2 STOP Read the safety information on page 16 Warning You must operate this heater with the screen in place Make sure screen is installed before running heater Turn control knob clockwise to the OFF position see Figure 21 Wait five 5 minutes to clear out any gas Then smell for gas around heater and near floor If you smell gas STOP Follow B in the safety information on Warnings plate If you don t smell gas go to the next step Turn control knob counterclockwise to the PILOT position Keep control Knob pressed in for five 5 seconds Note You may be ru
35. vacuum cleaner or pressurized air to clean Exterior e Use a soft cloth dampened with a mild soap and water mixture e Wipe the cabinet to remove dust LOGS e If you remove logs for cleaning refer to Installing Logs to properly replace logs e Replace log s if broken or chipped dime size or larger BLOWER OPTIONAL ACCESSORY Refer to model QEB100 manual Pilot Assembly 20 TROUBLESHOOTING A WARNING If you smell gas e Shut off gas supply e Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department IMPORTANT Operating heater where impurities in air exist may create odors Cleaning supplies paint paint remover cigarette smoke cements and glues new carpet or textiles etc create fumes These fumes may mix with combustion air and create odors A WARNING Make sure that power is turned off before proceeding A WARNING Turn off and let cool before servicing Only a qualified service person should service and repair heater A CAUTION Never use a wire needle or similar object to clean ODS pilot This can damage ODS pilot unit OBSERVED PROBLEM When ignitor button is pressed in there is no spark at ODS pilot When ignitor button is pressed in there is a spark at ODS pilot but no pi
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