Preh Touch Commander and Preh Screen Commander
Contents
1. 3 1 Operating Conditions for the System The Preh Touch Commander Screen Commander has been developed for the use with PC graphic adapters in SVGA setting with 800x600 pixels of resolution As an operating system it is necessary to have either a DOS version 3 3 or higher Windows 3 1x Windows 9x Windows NT Windows 2000 or OS 2 For multimedia models a sound card with Line Out outputs for generating sounds is necessary in addition 3 2 Cable Installation and System Settings The installation of the cables must be done with the computer switched off Set the correct screen resolution first The optimum resolution is 800x600 pixels and the refresh rate 60 Hz To begin connect the VGA cable and the RS232 cable as well as the audio cable multimedia models only see pict 3 and pict 6 Then plug in the AC power cable to the socket see pict 3 If you now switch on the computer the LED lights up green after about 3 seconds and the corresponding picture appears on the screen If the computer is in suspend or standby mode the LED is red 8 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com If the SVGA cable between Touch Screen Commander and computer is disconnected the LED lights up red 3 3 On Screen Display OSD For setting the LC Display you find 4 keys on the right hand side of the housing see pict 12 LED gt M Menu Exit gt Up gt _ Down b gt J Select2. If the Touch Screen Commander must be returned for service it must be packed in it s original packing material If this is not done the sender will be made responsible for possible transport damage 6 2 Diagnostic Program The diagnostic program COMDUMP is located in the path D TOUCH MONTEST It is started in DOS mode or command prompt whereby the COM connection must be stated the baud rate is optional COMDUMP lt number of COM port 1 or 2 gt baudrate COMDUMP will then show you the data coming from touchscreen to COM port in hexadecimal data on the screen If you now contact the touch sensor the sent data should be seen on the display 15 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 6 3 Troubleshooting list A lot of malfunctions can be traced back to incorrect or loose cable connection So please make sure that all plug connections are correct and secured Fault Possible cause Remedy LED on Touch Screen voltage supply not in check plug in connection of Commander remains dark order power supply computer switched off switch on the computer LED on Touch Screen VGA cable is not check cable connection of Commander lights up red correctly connected VGA connection and no picture appears The display shows only choice of display check for correct display part of the picture or the resolution is wrong resolution it should be picture is distorted 800x600 or less di
3. Pict 12 Description of the keys for operating the On Screen Display The On Screen Display can be initiated with either of the 4 keys First of all the main menu appears OSD MENU CONTRAST lt MM DISPLAY ADJUST COLOR CONTROL ow OTHERS INFORMATION RESET OSD MENU EXIT VGA 800x600 H 37 85KHz 800X600 60 3Hz V 60 32Hz Pict 13 On Screen Display p 7 The various sub menus or menu points are selected by the UP and DOWN keys they are opened with key SELECT With key MENU EXIT you leave the On Screen Display whereby the settings made will be memorized If you have changed a setting you can leave the corresponding point with SELECT The screen resolution and the refresh rate of the current picture signal is shown in the status display 9 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com BRIGHTNESS With the keys UP and DOWN the brightness of the picture can be increased or decreased CONTRAST With the keys UP and DOWN the contrast of the picture can be increased or decreased INFORMATION This Menu point shows the parameters of the actual picture RESET Activating RESET will reset all parameters to the default value EXIT With the menu point EXIT you will jump to the corresponding overriding menu The settings made are memorized thereby All Submenu have a menu point RECALL and RETURN With RECALL the setting before
4. This applies especially to unprofessional repair and maintenance jobs Any claims for damages against the Preh works no matter for which legal reason are excluded if no intention and gross negligence can be proved Above limitation do not apply to claims for damages out of the product liability law This Operator s Manual is exclusively valid for the product Preh Touch Screen Commander supplied with it 10 Warranty Preh guarantees that all products supplied are free from production and material faults The period of warranty is two years and begins with the date of delivery Otherwise the general sales conditions of the Preh company are valid 11 Statement of Confirmation This is to certify that statements of confirmation are available for all different versions of the Preh Touch Screen Commander You can request a copy from Preh stating the exact type description see type label on the bottom of the device Preh KeyTec GmbH An der Stadthalle D 97616 Bad Neustadt an der Saale Fax 49 9771 92 105 20 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 12 FCC Warning Statement Note This equipment has been tested and to comply with the limits for Class B or Class A modular base digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses
5. Pict 4 front view Pict 5 rear view Pict 6 bottom view LC Display 12 1 with touch interface or monitor glass swinging direction Magnetic Card Raer lt Optional Base Cover Module Menu Exit button Up button Down button Select button subject to change without prior notice Preh KeyTec GmbH www preh keytec com VGA Connector Power Supply Serial Connector RS 232 Touch Controller 05 2004 Model with VESA bracketry for pole or wall mount LC Display 12 1 with touch surface or monitor glass VGA connector 15 pol Power Supply we jack bush serial connector RS 232 Touch Controller Pict 7 front view LED Menu Exit button Up button Down button Select button Pict 8 rear view Bracketry Threaded bushings M5 Pict 9 rear view II bracketry 5 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 1 General Points The Preh Touch Commander serves as graphical input device which makes the screen of the computer react immediately on touching graphical operating characters symbols keys printings etc In this way the touchscreen allows simple interactive handling of a computer even for the PC inexperienced user For example this input media offers the possibility of reducing training time and costs for the operating staff via a comfortable user s dialogue With its ergonomic design and its comfort in handl
6. Screen Commander CD Rom with touch driver for the operating systems DOS Windows 3 1x 9x NT 2000 and OS 2 Operator s Manual VGA cable serial cable not included with Screen Commander power cable audio cable only included with multimedia version For the models with the modular base or VESA mount bracket version there is a power supply 12 V min 2 A included subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 3 Installation of Touchscreen Please read the following instructions prior to starting to use the Preh Touch Screen Commander The following steps are necessary for a correct function of the device 1 Adjust your computer for the proper video resolution 800x600 60 Hz and switch it off connect Touch Screen Commander switch on computer and Touch Screen Commander see chapter 3 2 If you asked for confirming the new hardware standard monitor confirm according to display instructions 2 Adjust the video display on the Touch Commander Screen Commander for graphic card in the computer by means of menu point AUTO TUNING of the OSD This step is important for the best quality of representation see chapters 3 3 3 Only Touch Commander Installation of touchscreen driver for the corresponding operating system see chapter 3 5 The Touch Commander Screen Commander with the modular base or VESA mount bracket must be operated with the supplied original power supply
7. entering this menu will be recalled With RETURN the settings will be stored and the OSD returns to the upper menu level Submenu DISPLAY ADJUST With this menu the picture geometry and fine tuning can be changed AUTO TUNING 800X600 60 3Hz Pict 14 Submenu DISPLAY ADJUST 10 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com HORIZONTAL POSITION With this menu point the picture can be moved by using keys UP right and DOWN left VERTICAL POSITION With this menu point the picture can be moved upwards and downwards by using keys UP and DOWN CLOCK With this menu point the picture can be made wider or narrower by using keys UP and DOWN On false adjustment of this parameter vertical stripes may appear in the picture PHASE With this menu point the picture definition can be adjusted and horizontal interference stripes removed AUTO TUNING Position Clock and Phase will be set automatically to the best possible value Important note to menu point AUTO TUNING Most graphic cards differ in regard to their video signals sent out For this reason it could happen that the Touch Screen Commander must be readjusted on connecting it with another computer The pre adjustment of the Touch Screen Commander was done in a way that it produces good results with a possibly great number of graphic cards An optimum adjustment cannot be obtained with every combination of resolution an refres
8. submenu USER COLOR MODE the saturation of each of the three main color parts of the picture can be adjusted individually Consequently the color tone can be adapted to the individual preference of the user USER COLOR MODE i Cm 1 Zz 1 930 K 650 K SKK USER COLOR MODE RECALL ANENE RETURN 800X600 60 3Hz Pict 15 Submenu COLOR CONTROL Submenu OTHERS OSD MENU lt gt OSD H POSITION 37 OSD V POSITION 37 OSD TIMER OFF POWER SAVE OFF DITHERING ON EDGE FILTER RECALL li exoo RETURN 800X600 60 3Hz Pict 16 Submenu OTHERS 12 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com OSD H POSITION With this menu point the horizontal position of the OSD menu left right can be adjusted on the display OSD V POSITION With this menu point the vertical position of the OSD menu up down can be adjusted on the display OSD TIMER With this menu it can be adjusted for how long the menu is to be shown on the screen after pressing a OSD button POWER SAVE The monitor could status in low power mode if POWER SAVE is ON DITHERING Should be set to ON Special Applications could claim the setting OFF 3 4 Mechanical Adjustment of the LCD Position The LCD position on a VESA Mount Preh Touch Screen Commander cannot be changed directly at the Product The adjustment tilting or swinging of the Touch Screen Commander depends on the pole or wa
9. Hz DOS text mode 70 Hz 640x350 60 Hz 640x480 60 Hz 800x600 Life of background illumination typ 50 000 h Touch Interface Technology Resolution Surface Transmission Controller Durability RS232 Mouse Emulation under DOS Windows 8 x Windows 9x NT 2000 and OS 2 5 wire resistive AccuTouch min 1024x1024 hardcoated polyester foil 75 E271 2210 Smartset 2xx0 35 million actuation ESD and EMC compliance CE sign see also Statement of confirmation Radiated Emissions Susceptibility Compliance 18 EN55022 class B FCC part 15 class B class A for modular base 1 electrostatic discharge according to EN 61000 4 2 hardness air 8KV and contact 4KV 2 high frequency electromagnetic fields EN 61000 4 3 hardness Modulation 3 V m 3 fast transient ourst immunity electrical interference features according to EN 61000 4 4 Criteria B hardness 1 kV for AC power 4 Surge immunity test according to EN 61000 4 5 Criteria B 5 Immunity for conductive disturbance test according to EN61000 4 6 Criteria B level is 3V Modulation 6 power frequency magnetic field test EN 61000 4 8 Criteria B 1A m 7 voltage dips short interrupt and voltage variation immunity EN 61000 4 11 Criteria B 8 power harmonics test EN 61000 3 2 Criteria A lt 75W 9 voltage fluctuation test EN 61000 3 3 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com Durabi
10. and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Shielded interface cables must be used in order to comply with the emission limits Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Copyright Copyright Preh KeyTec GmbH 2004 Published from Preh KeyTec GmbH All rights reserved Reproduction in any manner in whole or in part is strictly prohibited without the written permissin of Preh GmbH The Information in this document is subject to change without prior notification for the sake of improving reability design and function Trademarks All brand and product names are trademarks or registered trademarks of th
11. eir respective companies 05 2004 21 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com
12. h rate however a good picture quality should be achieved with each resolution With an adjustment under Windows it would be best to go to Start Button Shutdown Windows screen This will gray out the desktop but not actually shutdown your computer Activate the menu point AUTO TUNING by pressing three times the key SELECT when the OSD was off By doing this the display tries to find the best possible adjustment With DOS the program EDIT is used instead of picture Shutdown Windows A fine adjustment which might be necessary can be carried out with point PHASE in menu DISPLAY ADJUST For this fine adjustment you should use either picture Shutdown Windows a test picture or a monitor test program In the file Touch Montest CD Rom you will find a monitor test program for the different operating systems Besides the adjustment must be made individually for every video mode resolution to be used In addition it must be observed that prior to setting the display the graphic card had been adjusted for the correct parameters resolution color In case of connection with a notebook it might be necessary to deactivate the internal display of the notebook in order to obtain a good representation 11 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com Submenu COLOR CONTROL With this menu the picture color can be adjusted Three color models are preselected 9300 K 6500 K and 5000 k In the
13. ing the Preh Touch Commander is applicable in the fields of medicine commerce gastronomy fast food as well in the restaurants and hotel business The Preh Touch Commander consists of two logical units the active matrix color LDC TFT and the highly sensitive touch sensor These two units must be considered different from each other in regard to their function This means that the appearance of the picture on the LCD screen is to be considered independent of the touch drivers As far as the computer is concerned the system is connected with the VGA output LCD as well as with a serial interface touching function The Touch Commander can thus take over the function of monitor and mouse A standard mouse can be used along with the Touch Commander Both a standard mouse and the Touch Censor will control the position of the cursor on the screen The Preh Screen Commander is without a touch surface Instead of a touch sensor you will have an anti reflective protective glass In this case you do not have a touch function on the screen You will have a high quality TFT monitor The active matrix Color LCD TFT has a diagonal of 12 1 307 mm witha resolution of 800x600 pixels as well as 262 144 colors The display has an especially high degree of brightness typ 300 cd m and color brilliancy The LCD parameters as for example brightness contrast picture position etc are adjustable via the On Screen Display OSD The analog resist
14. ive 5 wire touch technology has a resolution of 1 024x1 024 points Inputting data is done by touching it e g with a finger The activation force necessary to register a touch is 1N The touch surface consists of a hardened polyester foil with a high resistance against scratches and an insensitivity to dirt oil and water splashes The durability of the touch sensor is 35 million single actuation per touching point Multimedia models allow the possibility of giving the user audio feedback via sounds and tones The volume can be adjusted by a rotary control on the rear side of the base The Preh Touch Screen Commander with modular base enables the simple swapping of the base cover modules in exchange for an independently programmable MC keyboard series MC80WX MC84WX MC128WX MC 140 MC147 MF112C The optional integration of a magnetic and or Smart Card reader into the cover module is provided for 6 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com The Preh Touch Screen Commander can also be used with optional VESA bracketry for wall mount or pole mount hardware Pict 10 Example for adjustable Pict 11 Example for adjustable Wall mount solution telescope pedestal pole mount 2 Contents of packing Prior to operating your Preh Touch Screen Commander please check whether the following parts are included and are in undamaged condition 1 1 Preh Touch Commander or Preh
15. lity of mechanical bearing parts Tilting and swinging 1 000 cycles typical Environmental conditions Operating temperature 0 C 40 C Storing temperature 10 C 60 C Relative humidity of air 10 90 at max 35 C Air pressure 700hPa 1060hPa 8 Safety issues Please read these instructions carefully before connecting the unit to any AC mains and keep the instructions also for later use The multimedia type is belong to Class type and the others modular and wall mount are belong to Class III type for power consuming configuration First check the power values of your AC mains with the datas of this device before connecting to any wall plug socket Place the unit as close as possible to your wall plug socket and make sure that the mains connector is easily accessable Make also sure that there are no other equipments placed on the cable and also that it s placed in a way that nobody can fell over it If the unit is not in use for a longer period it should be disconnected from mains Protect the device from any liquids and high humidity Do not operate the unit outdoors Unplug the device from the wall plug socket immediately and have it checked by a qualified Service person in case e the mains cable or connector is being damaged e liquids have been penetrated into the device e the device has been exposed to the elements dampness rain e the device does not operate as to the operating instructions e
16. ll mount hardware used The LCD of the Preh Touch Screen Commander is swingable and tillable According to the usage the LCD position can be changed The right picture shows the model with the modular base Pict 17 adjusting screws on rear side The infinitely variable adjustment of the tilting force can be made with two adjusting screws located on the rear of the monitor The adjustment torque 1 8 Nm should be about the same on both screws 13 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com Pict 18 adjusting screws below The infinitely variable adjustment of the swinging force can be made with two adjusting screws in the base of the monitor The adjustment torque 1 8 Nm should be about the same on both screws Note On changing the housing position you should be careful to not get your fingers too near to the opening on the rear side of the housing as they might get pinched there 4 Driver Installation Important Note A new calibration is always necessary if another touchscreen was connected to the computer or if the screen resolution was changed This means that the calibration between touchscreen and computer is adjusted to the mechanical features of the particular touchscreen which was connected to the computer at that time A serial Accu Touch Controller E271 2210 Controller model Smart Set 2xx0 is integrated into the Preh Touch Commander The default setti
17. ng is 9600 Bps Normally this is clearly recognized by the setup programs If however it is not clearly recognized the adjustment can be done manually or by restarting the corresponding setup program Information for the driver installation is in the file D TOUCH ELO README TXT You can find detailed information in the path named with your operating system The CD ROM drive of your Preh CD is here defined with the letter D 14 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 5 Care Before cleaning switch off the power supply A soft cloth moistened with a mild cleaning agent can be used for cleaning the housing For cleaning the screen it is better to use a soft paper towel moistened with a mild household cleaning agent For cleaning the surface do not apply the cleaning liquid directly but use a moistened paper towel Please avoid getting liquid into the housing 6 Troubleshooting 6 1 General Points Attention The Preh Touch Screen Commander does not contain any electronic components that can be replaced or repaired by the user Consequently you should not try to do your own repair work Moreover you would lose all warranty claims for this product Activating the touch sensor surface must not be done with a sharp object such as credit card long finger nails ring etc Sharp or pointed objects will cause damage to the touch sensor and are not covered under warranty
18. ontact your dealer You can contact Preh KeyTec Technical Support at Germany world wide Email support preh keytec de fax 49 9771 92 152 USA America EMail techsupport preh com fax 1 847 438 4053 7 Technical Data Electronics Following specifications are for the multimedia model only Line voltage 100 240 AC 50 60 Hz 0 7 0 4A Power consumption max 20 W Following values are valid for the model with modular base or VESA mount bracketry only Operating Voltage 12 V 5 100 240VAC 50 60Hz 1 0A Ripple lt 100 mV Power Consumption max 18 W The values in brackets are for the power supply delivered with the Touch Screen Commander The Touch Commander Screen Commander with the modular base or VESA mount bracketry must be operated with the supplied original power supply or with power supplies which are approved by Preh For use only with power Adapter Vender1 Chi Sam Model CH 1204 I P 100 240 Vac 47 63 Hz 1A O P 12Vdc 4A Vender2 Lien Model LE 9702B I P 100 240 Vac 47 63 Hz 1A O P 12Vac 4A 17 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com Display Type Size of screen Brightness Viewing angle Range Contrast Resolution Colors Refresh rate vertical TFT active matrix 246 0x184 5 mm 12 1 typ 300 cd m2 45 45 left right 10 30 up down typ 150 1 max SVGA 800x600 RGB 262 144 6 Bit RGB 70
19. preh KeyTec GmbH Preh Touch Commander and Preh Screen Commander User Manual and Technical Data MC12T4 Table of Contents 1 General Points 2 Contents of packing 3 Installation of Touchscreen 3 1 3 2 3 3 3 4 Operating Conditions for the System Cable Installation and System Settings On Screen Display OSD Oo MOOAaON D Mechanical Adjustment of the LCD Position 4 Driver Installation 5 Care 6 Troubleshooting 6 1 6 2 6 3 6 4 General Points 14 15 15 15 Diagnostic Program 15 Troubleshooting list 16 Additional help 17 7 Technical Data 8 Safety Issues 9 Further Information 10 Warranty 11 Statement of Confirmation 12 FCC Warning Statement subject to change without prior notice Preh KeyTec GmbH www preh keytec com 17 19 20 20 20 21 05 2004 Model with multimedia base LC Display 12 1 with touch interface or monitor glass swinging direction e I loudspeaker _ 7 7 Pict 1 front view ON OFF switch Menu Exit button Up button Down button Select button tilting direction Pict 2 rear view VGA connector audio cable serial connector RS 232 touch controller supply voltage connector main power Pict 3 bottom view 3 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com Model with modular base
20. splay adjustment see notice to adjustment of in insufficient chapter 3 3 LCD shows indistinct display HORIZONTAL set horizontal size of picture vertical stripes SIZE is insufficiently in menu IMAGE POSITION of set OSD see chapter 3 3 2 LCD shows fine horizontal display PHASE is not adjust PHASE in menu stripes correctly adjusted BASIC SETTINGS of OSD see chapter 3 3 1 Touch does not work under RS 232 cable connection check serial cable connection DOS and Windows 3 1 incorrect and restart computer During booting procedure look out for error indication of the driver Check touchscreen with diagnostic program COMDUMP see chapter Diagnostic Program Touch cannot be calibrated cable connection check serial connection under the operating incorrect restart computer systems of Windows button calibrate is deactivated Calibrating program states touchscreen driver not Set the driver again with error when called up correctly installed SETUP or with button setup in the calibrating program Here the serial connection should be correctly entered and the correct controller E271 2210 or controller model SmartSet 2xx0 should be selected Check the serial cable connection 16 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com 6 4 Additional help If you have problems with the connection and the installation of the Preh Touch Screen Commander please c
21. the device has been dropped and or shows outside damages i e cabinet e the device shows markable performance of deffects Do not open the device on your own as there is dangerious voltage inside Apply to the Service or your dealer for any repair issues Do not drink liquid crystal leaking from the LCD in case of a damage If such leakage touches your skin clean it by water amp soap immediately The working place related sound pressure level DIN 45 645 of the device is less then70dB A It it only permitted to use tested certified power cables HO3VV F 3G 0 75 and or better ones The maximum environment temperature is 40 degrees Celsius 19 subject to change without prior notice 05 2004 Preh KeyTec GmbH www preh keytec com GS and ISO 9241 7 for class III certified Screens will meet its classification under the following conditions e the operation of the screen complies to suitable working place illumination environment e the screen shall not be placed in front of a window or direct light 9 Further Information All Preh products are subject to a continuous process of improvement For this reason we reserve the rights of technical modifications We point out that inadequate handling storage influence and or modification can cause disturbances and damage in usage In case you modify our products in any way we do not assume warranty and liability unless you have an explicit release in writing for your specific case
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