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X-C 6250 Pro (300) NT User`s Manual

1. CAUTION You can lose data if you remove the battery while the mobile computer is operating on battery power Turn off the computer by pressing FN OFF before you remove the battery You can also lose data if the battery is removed from the unit for more than 5 minutes 79 0030 001 11 January 2001 69 X C 6250 Pro 300 NT User s Manual i i t To remove and replace the battery 1 Turn off the computer by pressing FN OFF and then locate the battery door in front of the keyboard Push the two battery door latches down to unlatch the door and slide it away from the unit C Grasp the ribbon and pull up on the battery to remove it Align the battery connectors and place a new battery in the computer D Replace the battery door and make sure it is securely latched 70 79 0030 001 11 January 2001 L ar Section 6 Managing Batteries and Power Charging Batteries To maintain power and prevent data loss from a low battery charge the battery daily You can use several external power or charging devices approved for use with the mobile computer The AC adapter comes with your computer but you also can use other optional devices such as the vehicle adapter the stand alone charger or the vehicle cradle See Section 8 Optional Equipment and Accessories for more information about this equipment To charge the battery using the AC adapter 1 Connect the appropria
2. Green Indicator Light Power Port 86 79 0030 001 11 January 2001 at Section 8 Optional Equipment and Accessories Indicator Lights Green Red On On Blinking Off On Off On Blinking Blinking Blinking Vehicle Adapter Description Power up No battery installed Charging battery Charging complete Battery problem Use Battery Status to check the condition of the battery Charger problem The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket CAUTION There are no user replaceable parts within the vehicle adapter so do not open the adapter case The adapter is internally protected It resets automatically if there is a power fault The operating temperature for this device is 20 C to 60 C 4 F to 140 F Operating the vehicle adapter outside of this temperature range may damage the battery To prevent possible damage to the battery the system will not allow the battery to charge at extreme temperatures Be aware of the following charging characteristics especially if the computer is left unattended in a closed vehicle Temperature Charging Activity lt 5 C lt 41 F Battery will not charge gt 45 C gt 113 F Slow charge mode gt 50 C gt 122 F Maintenance charge 79 0030 001
3. poooe PC Card Connector WARNING If you do not disable the CD ROM driver after using it when you start up the computer without a CD ROM attached you will get a device failed warning message 79 0030 001 11 January 2001 85 X C 6250 Pro 300 NT User s Manual i i t Stand Alone Charger The stand alone charger is an optional charging device used to charge a Nickel Metal Hydride NiMH battery This charger allows you to charge an additional battery for the mobile computer CAUTION There are no user replaceable parts within the stand alone charger so do not open the charger case The stand alone charger is internally protected It resets automatically if there is a power fault The operating temperature for this device is 10 C to 40 C 50 F to 104 F Operating the stand alone charger outside of this temperature range may damage the battery To charge a battery l Insert the appropriate end of the power cord into the power port on the stand alone charger insert the other end of the power cord into an electrical wall outlet 2 Align the connectors and place the battery onto the charger The charger automatically begins fast charging the battery At moderate temperatures around 21 C 70 F the battery will be fully charged in approximately three to four hours Under extremely cold or hot temperatures however the battery can take up to 16 hours to charge Red Fault Light
4. D deep cycle discharging 142 default settings changing 56 disk activity light 19 display adjusting contrast 30 40 backlight 68 141 calibrating the touch screen 22 cleaning 107 if you have a touch screen 42 illustrated 17 MaxBright 29 troubleshooting 126 disposing of batteries 73 E error messages 112 extending battery life 66 external floppy disk drive 83 external monitor connecting 81 external mouse 81 external power AC adapter 71 defined 142 indicator light 19 vehicle adapter 87 vehicle cradle 91 F FCC statements iii files copying 78 100 floppy disk drive external 83 FN keys 29 function keys 30 G general description of the computer 17 getting started 37 H hard disk care and handling 102 defined 142 troubleshooting 128 148 79 0030 001 11 January 2001 t Index hardware settings changing defaults 56 microphone illustrated 17 hardware standard 20 Microsoft Windows defined 143 headset port illustrated 17 mobile computer HyperTerminal application 21 cleaning 106 107 connecting peripherals 80 l connecting to telephone line 99 I O ports features 17 illustrated 17 illustrated 17 troubleshooting 128 indicator lights 19 if you have a touch screen 42 keys 24 important battery tips 62 memory 20 indicator lights 19 39 operating the first time 37 defined 142 overview 17 illustrated 17 power saving features 67 installing batteries 38 69 processor 20 IRQ settings 58 restart
5. Make sure your application is using the correct communication settings baud parity etc Some DOS based modem prgrams may not work with the COM4 modem unless special drivers are installed See Windows help for additional information The modem dials and the answering modem generates tone but our modem does not begin the training sequence to establish a connection Although the problem may appear to originate from the computer the source of the problem is the answering modem Try setting up the answering modem to generate the correct V 22 tone which can usually be done by sending an AT command to the modem See the AT Command summary in the AT Command Reference manual for more information Add 1300A0 to the initialization string If used this command must be sent immediately before the command to dial the desired phone number and sent again before re dialing the number since the modem will default to the original setting at the end of the session From Modems in the Control Panel select the COM4 Modem Properties and then set the Volume to High 132 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Miscellaneous The computer shuts off unexpectedly The computer has entered suspend mode Press FN ON to turn it back on The battery capacity may be low Connect external power to charge the battery or replace the battery with a fully charged one The battery door may be loose Make sure the
6. A li D F a ARGC 1 Shift z x jfe Iiv N MAk f Y y losni Pe Up m Ctrl Alt It Gr Ctrl L7 2 EN n ON Fg Du Mouse Keys au G amp G On Off Keys Special Function Keys 85 Key International UK Layout Keyboard Optional 79 0030 001 11 January 2001 25 X C 6250 Pro 300 NT User s Manual i m t ALT GR BACKSPACE CAPS LOCK Key CTRL ENTER ESC The ALT GR key a special function key found on the 85 key keyboard when pressed and held allows you to use characters in the bottom right of a three character key The BACKSPACE key sometimes represented on the keyboard as a left arrow moves the cursor one position to the left The character to the left of the cursor is erased On the 85 key International Keyboard the key to the right of the BACKSPACE key is also designed to move the cursor one position to the left The character to the left of the cursor is erased If other functions are designed for this key the key will be printed with the appropriate legend Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position Pressing the CAPS LOCK key again returns the letters to lower case While in the upper case mode pressing the SHIFT key results in lowercase characters when entered You still have to use the SHIFT key to display characters located on the upper portion of the keyboard For example press SHIFT 8 to type an asterisk even
7. Cellular CDPD If you are registering with a Cellular provider for CDPD service your modem s Equipment Identifier EID will be printed on a label as shown below ESN Hex CE001BCO Electronic serial number ESN Dec 206 00007104 Hexadecimal decimal EID 00 A0 D5 00 1B CO Radio ID 44 79 0030 001 11 January 2001 L n Section 4 If You Have a Radio Modem CAUTION Your modem generates radio frequency RF signals Do not operate the radio modem before you have registered it with a network provider The network will not accept a signal from an unregistered device Unauthorized use of your radio modem may interfere with local business or government communications resulting in fines or other legal action GSM To use your GSM International Radio Software you will need to install the GSM modem the GSM software and a 3V Subscriber Identity Module SIM Card To install the Wavecom GSM modem do the following 1 2 3 Go to Start Settings Control Panel and click on Modems Click Add Check the box Don t detect my modem I will select it from a list then click Next Select the Manufacturers Wavecom name and the Models Wismo2C then click Next Select to install your modem as Selected ports on COM4 and click Next Select Finish then Close You may have a window titled Modem Setup that pops up and says Dial Up Networking needs to be configured because the
8. Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk Keyboard clock line failure Keyboard controller failure Keyboard data line failure Reboot the computer by pressing CTRL ALT DEL If the message persists and the keyboard is not usable report this error to your supervisor or your organization s help desk Keyboard failure Keyboard stuck key failure Memory failure at AAAAAAAA read XX expected YY Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk No boot device available press F1 to retry boot Reboot the computer by pressing CTRL ALT DEL If the problem persists the hard disk may need to be replaced Report this error to your supervisor or your organization s help desk No boot sector on hard disk Data corrupted on hard disk Restore hard disk data by rebooting from a bootable PC card No timer tick interrupt Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk 79 0030 001 11 January 2001 i Ba t Appendix A Error Messages Non system disk or disk error Replace and press any key to continue Remove the non bootable PC memory card from the card s
9. Special Function Keys 85 Key Keyboard Only CAUTION You can restart the mobile computer using the following keys however restarting your computer while you are running applications or working in Windows may corrupt files or data Restarting the Computer Press To do this START SHUTDOWN RESTART Reboot the computer Press and hold both mouse Reset the computer buttons for about 10 seconds and then release the buttons Primary Keys Key Description ALT The ALT alternate key is used with other keys to perform special tasks 24 79 0030 001 11 January 2001 at Section 2 Using the Keyboard and Mouse Function Keys Embedded Numeric Keypad ee Fi F2 M F4 F F6 F7 x j D E 1 96 1 2 la 5 b JL ee ne A S D F G H J Ji oj SGE 7 Dk oom JEJEJEJE COCU aje Je ins Mouse Keys amm o D On Off Keys 79 Key USA Keyboard Function Keys Embedded Numeric Keypad sanaaa ada Back Back J 1 2 3 a 5 E Space Tab le Q w E R T TIE OOOO E Caps Lock
10. When the unit has completely booted into Windows verify that the righmost LED is on and there is a PCMCIA icon in the task tray If this condition is still not true then 2 There may be a problem with the X C 6250 Pro 300 hardware or software requiring that the unit be returned for service Contact your local help desk or IT department for further assistance 79 0030 001 11 January 2001 139 X C 6250 Pro 300 NT User s Manual i m t 140 79 0030 001 11 January 2001 h APPENDIX C Glossary AC adapter The standard charging device shipped with the mobile computer that supplies power from an AC wall outlet to operate the computer and charge the battery installed in the unit antenna f you have a radio modem installed in your computer this device sends and receives radio waves for this modem For best reception place the antenna in a vertical position application A program designed for a specific purpose such as solving a particular business or mathematical problem backlight A feature of the computer display that makes information on the screen easier to read in low light situations On a monochrome display the backlight automatically turns off after one minute of inactivity You must manually turn the backlight on by pressing FN F1 when you resume On a color display the backlight is on whenever the computer is running See a so MaxBright battery indicator light The left most light on the indicator panel t
11. 136 PC Cards 136 Pen Touch Screen 138 Radio Modems 138 X C 6250 Pro 300 NT User s Manual i m t What to Try First This section is designed to help you determine and fix problems you might encounter while operating the mobile computer Try the following things in order First look through the categories in this section for a solution f you don t find a solution for your situation here try one of the resources listed below f you are having a problem with a computer application use the online Help that comes with the application to find a solution f you still cannot resolve your problem contact the help desk at your organization For More Help NT 4 0 online Help is already installed on your system To access this information select Help from the Start Menu Third party NT 4 0 manuals are available from your local bookstore 120 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Common Solutions to Common Problems Solutions to some common problems are listed on the following pages under these categories Applications e Batteries Display Hard Disk O Ports Keyboard Landline Modem Miscellaneous Mouse PC Cards e Pen Touch screen Radio Modem 79 0030 001 11 January 2001 121 X C 6250 Pro 300 NT User s Manual i m t Applications My application locks up acts strangely or produces an NT blue screen crash screen for monochro
12. and the SPACEBAR at the same time your computer turns on On the 85 key International Keyboard the two keys to the right of the SPACEBAR are also designed to enter a space and move the cursor one character to the right If other functions are designed for these keys the keys will be printed with the appropriate legends TAB The TAB key moves the cursor to the next tab stop or field Tab stops are defined by your operating system or application program Press the TAB key to move from one field or text box to another Arrow Keys The arrow keys are defined by the software application The UP ARROW key usually moves the cursor up one line In some cases you can use the up arrow to make selections from menus and scrollable list boxes The DOWN ARROW key usually moves the cursor down one line In Windows you can use the down arrow to make selections from menus and scrollable list boxes The RIGHT ARROW key usually moves the cursor one character position to the right 79 0030 001 11 January 2001 27 X C 6250 Pro 300 NT User s Manual i et t The LEFT ARROW key usually moves the cursor one character position to the left In Windows you can use the arrow keys instead of the mouse Key FN END FN HOME FN PGDN FN PGUP Description Pressing FN END FN RIGHT ARROW activates the End key The function of the End key is defined by the application being used Pressing FN HOME FN LEFT ARROW activates the Hom
13. at the removal from service This is normal The wireless connection will still work Click OK and restart your diagnostic utilities 2 Follow the on screen instructions Additional Information For more information about WLAN see the WLAN User s Guide located on your computer in Adobe Acrobat format or see the Itronix Technical Bulletin tronix X C 6250 Pro 300 Cisco Wireless Local Area Network WLAN 52 79 0030 001 11 January 2001 L n Section 4 If You Have a Radio Modem Additional Documentation If you are developing a custom radio application for the mobile computer you may need to order additional documentation describing the programming interface to your radio modem The following is a list of documents available for purchase from Technical Publications Itronix Corporation PO Box 179 Spokane WA 99210 Motorola RPM Native Mode Interface R1 1 Itronix Part No 98 0008 001 Native Control Language NCL interface specification for developing communication applications using the ARDIS networks Motorola Mobile Asynchronous Communications MASC Interface R1 0 Itronix Part No 98 0009 001 MASC serial interface specification for developing communication applications using the Bell South Wireless network Sierra Wireless SB300 Series Modem User Guide Itronix Part No 98 0013 001 amp 98 0012 001 AT command set and SLIP interface specification for use with the Sierra Wireless SB300 Series modem C
14. block cursor for overwrite mode The display appears to have random pixels darkened after scrolling Contact your supervisor or your organization s help desk for information about correcting this problem 79 0030 001 11 January 2001 127 X C 6250 Pro 300 NT User s Manual i m t Display changed my display resolution but see no difference on the screen Try restarting your computer Hard Disk The hard disk will not spin up so the computer can t boot up This occurs if the unit is exposed to extreme temperature and humidity This is a hardware failure associated with the hard disk power circuit Return the unit for service can t save files because the disk is full Report this situation to your supervisor or your organization s help desk Diskette Read Error Any card in the PC card socket except for a properly formatted memory card will cause this error since it is trying to read the PC card 1 0 Ports can t access a serial port Disable the Peripheral Timeout setting in the SCU since this goes to the serial port Select Standby Control from the Power menu to do this Make sure another application is not using the same port Make sure the correct COM port is selected in your application Refer to the online Help for your application PC SRAM cards are not readable on the mobile computer e f the SRAM card is reformatted on the mobile computer read write operations will be success
15. card storage devices will prevent the unit from going into suspend if the unit is accessing them For example if a window is open to a file or directory stored on a PC card the unit will not suspend Close the file or directory when not required f you have a monochrome display turn off the backlight when you do not need it f you have a 10 4 inch color display turn off MaxBright when you do not need it Use the SCU to set power management options at levels that will consume the least amount of battery power see Section 5 Customizing Settings for more information Use the AC adapter or vehicle adapter whenever possible Avoid exposing batteries to extremely hot or cold temperatures for long periods The mobile computer display does not require a screen saver Using screen savers consumes valuable battery power and is discouraged unless the unit is connected to external power and an external monitor Store the battery within the recommended temperature range 10 C to 30 C 50 F to 86 F Tip 3 Determining when your battery has finished charging Under normal circumstances your battery is finished charging when the external power indicator light stops blinking and remains solid 79 0030 001 11 January 2001 63 X C 6250 Pro 300 NT User s Manual i m t To prevent possible damage to the battery the system will not allow a charge if the battery temperature is above 50 C 122 F or below 5
16. electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your fax machine you should complete the following This information is entered through the FAX application software you have installed Consult your FAX software documentation for instructions about entering this information Warnings and Cautions WARNING It is important that only authorized Itronix personnel attempt repairs on Itronix equipment as this might void any maintenance contract with your company Unauthorized service personnel might be subject to shock hazard on some Itronix equipment if removal of protective covers is attempted The product you have purchased is powered by a rechargeable battery The battery is recyclable and under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Do not crush the battery or place it in a fire Check with your local solid waste officials for details on recycling options or proper disposal CAUTION Internal components of the X C 6250 Pro 300 computer will be damaged if exposed to
17. icon Usually you point and click on buttons menu bars menu options and drop down list boxes 32 79 0030 001 11 January 2001 L ar t Section 2 Using the Keyboard and Mouse Term Meaning Double click To click the left primary mouse button twice in rapid succession Pointing and double clicking on an application icon opens or launches the program associated with the icon Drag To point click and press and hold down the left primary mouse button while you move the mouse You use drag to move icons from one window or directory to another To select text in a data entry field you place the cursor at the beginning of the text click on the left primary mouse button and drag the cursor over text You can then delete or type over the text General Guidelines The mobile computer uses a Liquid Crystal Display LCD which is the type of screen used on many notebook and sub notebook computers One problem experienced on computers with an LCD display especially in cold environments is that the cursor seems to disappear whenever the mouse is moved quickly To improve the visibility of the mouse cursor you should Use a slow or medium speed sensitivity level You can combine a higher level of acceleration with a slow or medium speed sensitivity level This will allow you to move the mouse cursor quickly by increasing your finger pressure while still providing a finer degree of control when you apply minimum pressu
18. list of installed modems has changed Would you like to do this now Select Yes You will have a window pop up that is titled Remote Access Setup Select Add A window will pop up titled Add RAS Device with COM4 Wismo2C Select OK Select Yes when it asks you to restart your computer 79 0030 001 11 January 2001 45 X C 6250 Pro 300 NT User s Manual i m t To install your GSM software do the following 1 Go to Start Radio Tools then click on Install GSM 2 Click OK when the install dialogue box asks for the file rasdd dll Point it to c i386 and click OK again To install or replace a SIM card do the following 1 Shut down the computer and disconnect external power 2 Open the battery door and remove the battery 3 Open the SIM door with a Philips head screwdriver and install your SIM Card by sliding the card into the cover 4 Re install the SIM door the battery and the battery door Wireless LAN WLAN Your WLAN provides location independent network access and connectivity within your WLAN coverage area It is assumed that in most cases your Information Systems IS Department will have performed the necessary equipment setup and configuration required Generally when you start the computer and it boots into Windows you may be presented with a network Login Window requiring user ID and password If the comptuer has not been setup please contact your local help desk or system administrat
19. on the bottom of the computer Dust Cover open 79 0030 001 11 January 2001 17 X C 6250 Pro 300 NT User s Manual i m t The labeled components are described below 9 Pin Serial Port This port can be used for serial communications bar code input connection to a printer or other purposes 15 Pin Video Port This port can be used to connect an external monitor see Section 9 of this manual for more information 25 Pin Parallel Port This port can be used to connect optional devices such as a printer Antenna f you have a radio modem installed in your computer the antenna sends and receives radio waves for this modem Audio Port A custom port designed to connect to an adapter such as a telco or multimedia adapter Battery Door and Latches This door covers the Nickel Metal Hydride NiMH battery If you unlatch the battery door before turning off the computer first the system automatically powers off the unit to protect data on the hard disk Display Display options include monochrome color or touch screen The screen can be illuminated in low light conditions by turning on the backlight or MaxBright FN F1 Dust Covers These covers provide added protection for the serial parallel USB Audio and video ports when they are not being used Keyboard The keyboard is environmentally sealed and designed with 93 percent standard key spacing Microphone The microphone allows a user to talk to another person using
20. remove the battery and use a clean dry cloth to wipe away any moisture from the battery well Also remove any moisture from the battery and battery connectors The connectors may corrode if they are exposed to moisture for extended periods Corrosion can be removed with a cotton swab dipped in isopropyl alcohol Cradle Contacts The cradle contacts on the bottom of the computer may get dirty with daily use Pins can be cleaned with a cotton swab dipped in isopropyl alcohol 108 79 0030 001 11 January 2001 L me Section 10 Maintenance and Storage Storing Your Computer You can store the mobile computer for approximately 10 14 days dependent on the memory size of your unit without losing data as long as the battery is fully charged before it is placed in storage If you plan to store the computer for more than 10 14 days follow these storage guidelines To store the computer 1 Files and data should be saved before storing the computer Contact your organization s help desk about the procedure for backing up files or data 2 Exit all applications and use the appropriate procedure to exit from your operating system 3 Turn off the computer 4 Remove the battery from the unit and store it in a dry place 5 Store the computer within the recommended temperature ranges of 40 C to 75 C 40 F to 167 F If you use PC cards refer to the manufacturer s instructions you received with the card for storage
21. that reside on your system listed on page viii If you re an experienced computer user already familiar with Windows Section 3 Getting Started provides important setup procedures for the computer Section 5 shows you how to customize system settings If you don t read anything else in this manual turn to Section 6 and read about batteries and power Following the tips outlined in this section can significantly increase the life of your batteries Inside To Do This See where we put the parts Use the keyboard Use the mouse Set up your computer correctly Register your radio modem Customize settings Charge and maintain batteries Use PC Cards Connect printers or external drives Find out about your modem Maintain your computer Correct errors Solve problems Turn to This Section Features of the Computer Page 17 Keyboard Basics Page 24 Using the Mouse Page 32 Getting Started Page 37 If You Have a Radio Modem Page 44 Customizing Settings Page 5 Managing Batteries and Power Page 58 Using PC Cards Page 72 Optional Equipment and Accessories Page 79 Modems Page 95 Maintenance and Storage Page 102 Error Messages Page 107 Troubleshooting Page 115 11 January 2001 vii t X C 6250 Pro 300 NT User s Manual For More Help If you need help or if you want to learn more about your computer use the following resources already installed on your system f you need hel
22. the internal modem Mouse Pointer and Buttons The integrated mouse pointer is located directly below the spacebar on the keyboard The left and right mouse buttons are located on either side of the mouse PC Card Door This door covers the PC card sockets When this door is open shield the unit from all contaminants such as liquids rain snow and dust PC Card Sockets PC cards are inserted into these sockets To remove a card press the ejector button located to the left of the each socket 18 79 0030 001 11 January 2001 L ar t Section 1 Features of the Computer e Power Port This port is used to connect the external power supply to the computer e RJ 11 Connector This port is used by the internal modem to communicate over standard voice grade telephone lines e Speaker Located on the bottom of the computer the speaker provides sound for the unit Use the FN F6 and FN F7 keys to adjust speaker volume e USB Port The Universal Serial Bus port is a series Type A USB connector NT 4 0 does not support USB Indicator Lights Located below the display these lights blink or remain on or off to indicate activity on the system The On Off light illuminates when you power on the computer it blinks to indicate a low battery The External Power light illuminates when external power is connected to the computer It blinks while the external power supply is charging the battery and remains on when the battery is fully
23. unit Check AC power connection Check the Power Profiler to see if the gas guage is full The ambient temperature rises rapidly when charging the battery at room temperature This is normal The internal ambient temperature is always O to 16 higher than the external ambient temperature Ambient temperature is not used for charge termination criteria 79 0030 001 11 January 2001 125 X C 6250 Pro 300 NT User s Manual i m t Batteries The gas gauge reads full but the indicator light is still blinking If you charge your battery daily rely on the gas gauge reading to determine battery capacity The charge mode may have switched from Fast to Slow because the battery became too hot The charging process is trying to put a little more capacity into the battery however external power can be removed because the battery is virtually full If your battery is new or has not been used for several weeks rely on the indicator light to determine when the battery is fully charged The gas gauge is unreliable in these cases it may read 100 percent when the actual capacity is only 10 percent Display The display performance is slow The temperature may be too cold Move the computer to a warmer operating environment can t read the display e Adjust the backlight On a monochrome display pressing FN F1 toggles the backlight on and off On a color display the backlight is on whenever the computer
24. your communications software for information on using the program with a radio network Your network provider can answer questions regarding specific network features host connectivity registration options billing and geographic coverage areas In some cases your network provider can also assist you with selecting modem setup options for your communications software 79 0030 001 11 January 2001 47 X C 6250 Pro 300 NT User s Manual i m t Using the Integrated Radio Modem This section provides basic information on operating your mobile computer s integrated radio modem Antenna Positioning The mobile computer radio antenna has maximum sensitivity in the full vertical upright position For best radio reception position the antenna as shown below You can fold the antenna down while the radio is not being used While the display is open While the display is closed Serial Port Settings The mobile computer s integrated radio modem is accessed through the COMA serial port When installing your communications software make sure to configure the software to use COM4 with Hardware Flow Control RTS CTS enabled This is true for all radio modems except WLAN CAUTION While the radio is operating its antenna must be at least 5 cm from all persons in order to comply with the FCC RF exposure limit Radio operators must make sure their radio unit is in compliance with these FCC regulations See Section 8 for impor
25. 0 79 0030 001 11 January 2001 L ar t Section 1 Features of the Computer Bar code laser scanner e Hand held laser scanner External 3 5 inch floppy drive External CD ROM drive e Internal mini PCI modem Standard Software Microsoft Windows NT 4 0 e National Semiconductor s Virtual System Architecture VSA Allows XpressAUDIO as well as generic 16 bit emulation capabili ties SoundBlaster amp 16 Documentation in PDF format An NT User s Manual resides on the computer s desktop as a PDF file Practical Battery Tips Lists important information about battery use and proper maintenance HyperTerminal Enables you to connect your computer to other computers and exchange information e XC Tray Utilities Allows you to turn on off the radio T Berd109 and microphone and see the status of the internal modem and wireless LAN If the internal modem or Wireless LAN are installed they will always stay on in the XC NT Tray Utility 79 0030 001 11 January 2001 21 X C 6250 Pro 300 NT User s Manual i m t If You Have a Touch Screen If you have a touch screen follow the guidelines below CAUTION Always use an approved stylus Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen To clean the touch screen panel apply a household glass cleaner to a soft clean dry cloth and wipe the scree
26. 1 esrepes stan reta ERR rE Rar rakEPaRE waa creo cesa aereis 48 Radio Indicator Light S 49 Factory Installed Windows NT 4 0 Mobile Computer Tools and Radio TOOlS RR ninnan aaia 50 User Installable Cellular CDPD Radio Software 51 GSM International Radio Software 51 Wireless LAN m 52 Additional Documentation ccsccecceeeeeeeeeseeseeeessnseeeeeeees 53 X 79 0030 001 11 January 2001 Section 5 Customizing Settings e esses 55 riis iro t aa aE 56 Using the System Configuration Utility 56 Bccessing the SOL e bi dein Dx EP CER cux o a Lipa mE brad 57 Setting the COM4 IRQS viscssvdoienssvensnve retcndonmariniuscdenmacevemeed 58 Section 6 Managing Batteries and Power 61 INErOdU HON M 62 Practical Battery TIPS 1 oreet erro pete arai n aspe nui puS ayuu ues 62 Conserving Power and Extending Battery Life 66 Low Battery Warnings oorr ien roe ordeo nn ein eoe uinea parve xuu 67 Power savinp Features aoeooenisu acis ep sisse aa m eus n re E eU aua P bEPE nini 67 SUSPEN PT 67 Hard Disk Standby Pr 68 DISDIAY P T 68 stre 1 NTC 68 DIGxBEIBYD acis oedurseeucustas02942228923252226225 0036192 29 Gig Apad iai 69 Removing and Replac
27. 11 January 2001 87 at X C 6250 Pro 300 NT User s Manual To connect the vehicle adapter l Insert the vehicle adapter s power cord into the power port on the side of the computer 2 Insert the cigarette lighter adapter into the vehicle s cigarette lighter socket turning it slightly to make a good connection The power light illuminates to indicate that current is reaching the vehicle adapter When you connect the vehicle adapter it automatically begins fast charging the computer s battery At moderate temperatures around 21 C 70 F the battery will be fully charged in approximately three hours Under extremely cold or hot temperatures however it will take longer to charge the battery up to 16 hours Power Light Power Cord Cigarette Lighter Adapter 88 79 0030 001 11 January 2001 at Important Section 8 Optional Equipment and Accessories f you charge your battery daily rely on the gas gauge reading to determine battery capacity The gas gauge displayed by Power Profiler may show that the battery is full but the external power indicator light may still be blinking This typically occurs if the charge mode switched from Fast to Slow because the battery became too hot The charging process is trying to put a little more capacity into the battery however external power can be removed since the battery is virtually full f your battery is new or has not been used for several week
28. 11 January 2001 iii X C 6250 Pro 300 NT User s Manual m this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact the equipment manufacturer for repair and or warranty information Do not attempt repairs of this equipment yourself without obtaining manufacturer authorized parts and documentation If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved Compliance Statement for Canada NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by a representat
29. 7th Config string digitis This modem is installed C 3 COM Data Fax Modem Z No modem installed 98 79 0030 001 11 January 2001 i a t Section 9 Modems Using the Internal Landline Modem To use the internal landline modem 1 Plug one end of an RJ 11 cable into the RJ 11 connector on the back of the computer 2 Plug the other end of the RJ 11 cable into a telephone jack 3 Set up the HyperTerminal application or another application to use the communications port COMA 4 f necessary set up other communication parameters in your application to match the parameters set for the modem you are talking to 5 Use the HyperTerminal application a radio terminal and modem terminal to establish a connection to another computer RJ 11 Connector 79 0030 001 11 January 2001 99 X C 6250 Pro 300 NT User s Manual i m t Transferring Files To transfer files using the internal landline modem 1 Insert one end of an RJ 11 cable into the RJ 11 connector on the back of the computer 2 Insert the other end of the RJ 11 cable into a telephone jack 3 Use the communications port COM4 with the HyperTerminal application which is already set up or another application such as the modem terminal in Mobile Computer Tools 4 f necessary set up other communication parameters in the application to match the parameters set for the externa
30. C 41 F such as in a closed unattended vehicle In this case your battery may not be fully charged If you charge your battery every night it is finished charging when the Power Profiler application shows a full gas gauge even though the external power indicator light may still be blinking If your battery is new or if you have not used it for a week or more the gas gauge may be inaccurate because the battery naturally discharges over time In this case wait until the external power indicator light stops blinking and remains solid Tip 4 How your battery behaves in warm and cold conditions In warm conditions When using a battery in warm conditions the battery capacity will drain faster In general as the temperature rises it is possible for the battery to drain 20 percent faster at 40 C 104 F and 50 percent faster at 45 C 113 F To prevent possible damage to the battery the system will not allow a charge if the battery temperature is above 45 C 113 F such as in a closed unattended vehicle during the summer If possible charge the battery in a location with a moderate temperature of around 20 C 68 F The battery won t last as long during the day if charged at higher temperatures because heat slows down the battery s chemical reactions Also if the battery becomes too hot while charging the charge mode automatically switches from Fast Charge to Slow Charge Slow Charge takes much longer to finish charging
31. DPD Cellular PSTN networks Sierra Wireless PocketPlus Developer s Toolkit Itronix Part No 98 0005 001 Programming information for designing and developing TCP IP UDP and Winsock applications on the CDPD network using the Sierra Wireless SB300 Series modem 79 0030 001 11 January 2001 53 X C 6250 Pro 300 NT User s Manual at 54 79 0030 001 11 January 2001 h SECTION 5 Customizing Settings Introduction 56 Using the System Configuration Utility 56 Accessing the SCU 57 Setting the COM4 IRQs 58 X C 6250 Pro 300 NT User s Manual i m t Introduction This section shows you how to access the System Configuration Utility SCU in order to customize settings for your own personal preference It also covers viewing and changing IRQ settings CAUTION Changing settings may cause the mobile computer to operate incorrectly Change default settings only if you are instructed to do so Using the System Configuration Utility The System Configuration Utility SCU allows you to change default settings for your hardware options and power management The default settings should not be changed unless you are installing new hardware or adding memory Otherwise your existing hardware may not operate properly You can change the power management options based on personal preference For example the computer enters suspend mode after 2 minutes if it does not detect any keyboard or mouse ac
32. EOUS Ideas dead ykt t epdubad ERTS Te RUNDE TU CER TAPE I Hnhe B QU Ge ES 133 MOUSE NITORE TREO CTIERETEET 136 efi RTT c 136 Pen Touch SCEBBIT s aeria nior idle da beh de duc n OH e daa 138 Radi MIDUIBI TIS x24 evecersseseecncrs TEMERE ES ps ERE RIETI BODEER IA wo Ma RU td 138 Appendix C Glossary Mr EH 141 xiv 79 0030 001 11 January 2001 h SECTION 1 Features of the Computer Introduction 16 Individual Parts 17 Indicator Lights 19 Standard Hardware 20 Optional Hardware 20 Standard Software 21 If You Have a Touch Screen 22 X C 6250 Pro 300 NT User s Manual i m t Introduction The X C 6250 Pro 300 mobile computer is a ruggedized weather sealed computer system built for the demanding environment of the mobile worker Designed for use by large mobile workforces this computer is one of the most practical work tools for collecting managing and communicating information in the field The following pages describe the external and internal features of your X C 6250 Pro 300 computer 16 79 0030 001 11 January 2001 a mt t Section 1 Features of the Computer Individual Parts These diagrams and descriptions provide an overview of the computer Display Indicator Lights Mouse Pointer Keyboard and Buttons Power Port Microphone Parallel Port Video Port PC Card Ejector Buttons Serial Port PC Card Sockets RJ 11 Connector PC Card Door open Speaker
33. MOUSG 32 General Guidelines sscscrssosoutenindnasivasbisncecneseiarianssamedsanecboeeins 33 Changing the Speed of the Mouse eeeeeese 33 79 0030 001 11 January 2001 ix X C 6250 Pro 300 NT User s Manual m Section 3 Getting Started c M 35 Introduction Tc 36 PRECAUTIONS ceisia inpet Genel bu uto eie edd S 36 The First TINO dioxeixxecupdronRa REOR bU NEsid pm Kad ei UN Ua BR EMT DUE 37 Connecting the AC Adapter cccsccssssecseesseesesseseeseneessens 37 Installing and Charging the Battery eeseeeeeeses 38 Turning the Computer On and Off eeeeeeeeeneeennen 40 Startup Problems oie Feast aia iwpd i 41 If You Have a Touch Screen Lusso cesa duca eere ERR add a a Road a paula 42 Section 4 If You Have a Radio Modem 43 IntrodUCtHON c 44 Before You Start Register eeseeeeeseee eene 44 Motient or Cingular aucereiecc Dus saded ea kusu la dapes aes sod edd redu adir dA ERE es 44 Cellular CDPD c E 44 cos a H e 45 Wireless LAN WLAN 46 What Can I Do with My Radio Modem 47 Using the Integrated Radio Modem 48 Antenna Positioning uiaxeteeaucaststars exosxxudiav dedere ta Pete eRa a o2 Reed Eod 48 Serial Port Settings
34. R21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between individual PSTNs provided in different countries the approval does not of itself give an uncondi tional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Safety Information The following safety symbols are used in this manual to indicate potentially dangerous situations Do not proceed beyond a WARNING or CAUTION symbol until the indicated conditions are fully understood and met CAUTION This caution statement denotes a hazard It calls attention to a procedure or practice that could result in damage to or destruction of part or all of the product if not performed correctly WARNING This warning denotes a hazard It calls attention to a proce dure or practice that could result in personal injury if not performed correctly vi 79 0030 001 11 January 2001 t About This Manual The X C 6250 Pro 300 NT User s Manual provides information about using the X C 6250 Pro 300 computer and some of its peripherals If you ve never used this computer or any computer before the first three sections contain important information to get you started success fully To help you become a proficient user or just to make your daily tasks easier try using the tools
35. Section 5 Customizing Settings The modem dials and receives an answer but does not establish a connection You may have incorrect parameters selected for your application to talk with the remote modem Refer to the online Help for your application You may need to adjust your modem s baud rate or protocol selection Make sure that the Interrupt Request lines IRQs for COM4 specified for Windows matches the IRQ lines specified in the SCU You may also need to try a different IRQ setting See Section 5 Customizing Settings Communications programs such as HyperTerminal or Procomm Plus don t seem to work or they lock Windows e f you are using the internal modem be sure to specify COM4 as the communications port on the Control Panel or the Mini PCI Modem Icon Verify with your company that your computer has an internal modem installed When you first try to use HyperTerminal or similar application the system may respond with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it 79 0030 001 11 January 2001 131 X C 6250 Pro 300 NT User s Manual i m t Landline Modems Third party applications don t work with COMA Make sure a modem is installed Locate the Config string label on the bottom of the mobile computer a modem is not installed if the seventh digit is Z Make sure your application is set to use COMA
36. X C 6250 Pro 300 NT User s Manual Y RE d 24307 pU Lus X C 6250 Pro 300 NT User s Manual Identification X C 6250 Pro 300 NT User s Manual January 2001 Revision 001 Copyright Notice Copyright 2001 Itronix Corporation All rights reserved No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any other language or computer language in whole or in part in any form or by any means whether it be electronic mechanical magnetic optical manual or otherwise without the prior written consent of Itronix Corporation South 801 Stevens Street Spokane Washington 99204 Disclaimer This document is printed in the U S A Itronix Corporation reserves the right to revise the manual and make periodic changes to the content without a direct or inferred obligation to Itronix to notify any person of such revision or changes Itronix Corporation does not assume responsibility for the use of this manual nor for any patent infringements or other rights or third parties who may use the manual This document contains valuable trade secrets and proprietary information of Itronix Corporation This product is available for purchase under the terms of the Itronix Hardware Purchase and Software License Agreement Itronix hardware products may be reconditioned or be manufactured from parts and components that may be new used rebuilt or recycled and in some cases th
37. a radio modem this light turns on when the radio modem is powered on Random Access Memory RAM The computer s primary working memory in which program instructions and data are stored so they are accessible directly to the central processing unit CPU RJ 11 connector A port used by the internal modem to communicate over standard voice grade telephone lines ruggedized The unique design of mobile computers that are built to withstand rugged and rough environments serial port A port that can be used to connect a printer or modem slow charge A method of increasing the battery capacity while the computer is attached to external power This method uses lower AC voltage It takes approximately 16 hours to fully charge the battery using this method software System utility or application programs expressed in a computer readable language Software programs tell the hardware components what to do speaker Located on the bottom of the computer the speaker provides sound for the unit stand alone charger An optional charging device used to charge an additional battery for the computer Super Video Graphics Array SVGA Video graphics technology that supports a graphics resolution of 800x600 pixels 144 79 0030 001 11 January 2001 ih B t Appendix C Glossary suspend mode Suspend mode turns off certain functions of the computer if there is no activity for a user specified time The computer also enters suspend mode if t
38. act your local support person for more information Keyboard Check all keys to make sure they are working properly To clean the keyboard use the same cleaning solution and procedure described above for the outside case If keyboard problems persist the keyboard might need to be replaced This can be done without returning the unit for service Contact your local support person for more information 79 0030 001 11 January 2001 107 X C 6250 Pro 300 NT User s Manual i mt t I O Ports Make sure the video serial and parallel ports are operating properly Periodically inspect the ports for damage or contamination and make sure the cover is attached to the computer The I O cover can be replaced without returning the unit for service Contact your local support person for more information PC Card Door and Connector Whenever possible make sure this door is closed and latched properly When the PC Card door is closed it provides a watertight seal for the PC Card socket Shield the area from all contaminants such as liquids rain snow and dust when the door is open If the door needs to be replaced this can be done without returning the unit for service Contact your local support person for more information Make sure the PC Card connector is operating properly by reading from or writing to a PC Card Battery and Battery Well The battery well is not sealed so it is possible for moisture to enter this area If this happens
39. and care information Note When you turn on the mobile computer after it has been stored for a long period you may need to reset the system by holding down both mouse buttons for at least 10 seconds and then releasing the buttons 79 0030 001 11 January 2001 109 X C 6250 Pro 300 NT User s Manual at 110 79 0030 001 11 January 2001 h APPENDIX A Error Messages Introduction 112 POST Messages 112 Windows Messages 117 Application Messages 117 X C 6250 Pro 300 NT User s Manual i m t Introduction The following are possible error and warning messages you may encounter while operating the computer The messages in this section are listed alphabetically Error and warning messages are generated by several different sources including Power On Self Test POST e Windows Applications POST Messages When the mobile computer restarts it tests its hardware components This test is called the Power On Self Test POST If the system finds an error during this test it displays an error message Some POST errors can occur before anything can be displayed on the screen In this case the computer issues a series of beeps then stops working This type of error indicates a serious hardware problem and you should contact your supervisor or your organization s help desk The most common POST error messages are listed next along with solutions you can try BIOS ROM bad check
40. battery door is securely latched The computer turns off automatically if you remove the battery door To turn on the computer replace the door make sure the door is secured and press FN ON The battery contacts may be dirty Turn off the computer by pressing FN OFF remove the battery and clean the contacts The speaker volume is too high or too low Increase the volume by pressing FN F7 decrease the volume by pressing FN F6 The computer won t turn on The battery may not be installed properly or it may not be fully charged Make sure a fully charged battery is properly installed Connect external power to charge the battery if it is not charged If you are using the AC adapter check the electrical outlet you are using to make sure it is working properly If the mobile computer does not turn on restart the computer by holding down both mouse buttons for at least 10 seconds and then releasing the buttons CAUTION Restarting your computer while you are running appli cations or while you are working in Windows may corrupt files or data 11 January 2001 133 X C 6250 Pro 300 NT User s Manual i m t Miscellaneous The computer won t turn off Press FN OFF If pressing FN OFF does not turn off your computer the system may be locked up Restart your computer by holding down both mouse buttons for at least 10 seconds and then releasing the buttons The unit may have been idle for an exte
41. buttons for at least 10 seconds and then releasing the buttons 2 Adjust the display contrast control for a sharp clear display e FN F4 lightens the display FN F5 darkens the display Note If you have a 10 4 inch color display these keys are not active 3 Adjust the backlight if necessary On a monochrome display pressing FN F1 toggles the backlight on and off e On a color display the backlight is on whenever the computer is running Pressing FN F1 toggles the MaxBright feature on and off 4 Make sure the date and time are correct by choosing the Date Time icon from Control Panel and making any needed changes To turn off the computer Press FN OFF When you power the computer back on the system resumes from where you left off To conserve battery power turn off the computer whenever you are not using it Note The system automatically turns off suspends the unit after a period of continuous idle time You can resume where you left off by pressing FN ON 40 79 0030 001 11 January 2001 th Ba t Section 3 Getting Started Startup Problems If your computer does not operate try these solutions Connect the AC adapter to charge the battery if it is not charged e f the AC adapter is connected make sure the electrical outlet you are using works Check to make sure the battery is installed and charged properly Check the battery door latches to make sure the door is closed an
42. by pressing FN ON FN SPACEBAR 4 Reinstall the battery and replace the battery door 5 Allow the system to remain idle for one hour with the AC adapter connected to the computer The external power light blinks when the battery starts charging 6 If the battery still fails to charge after an hour remove the battery wait several seconds and then install it again If the battery does not begin charging within several minutes return the unit for service 124 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Batteries The batteries take much longer than three hours to charge e Under moderate temperatures about 21 C 70 F the computer s battery takes 3 to 4 hours to completely charge Under extremely cold or hot temperatures however the battery can take up to 16 hours to fully charge The batteries don t last very long Over time your battery may develop memory effect This occurs when the battery is partially discharged and recharged repetitively without full discharge A partial or shallow discharge means that you use less than 50 percent of its capacity before charging As your battery ages the maximum capacity that it can hold naturally decreases and even the best maintained batteries eventually need to be retired Consider replacing the battery if you are not getting the usage you need from it The charging light doesn t flash Verify that a battery is installed in the
43. cation being used Activate the Home key The function of the home key is defined by the application with which you are working To do this Activate the Page Down key This key is defined by the application being used It usually causes the next screen or window to appear Activate the Page Up key This key is defined by the application you use It usually causes the previous screen or window to appear Function Keys Key F1 F12 Description The Function keys are located at the top row of the keyboard How you use function keys F1 through F12 depends upon the application that is running 30 79 0030 001 11 January 2001 at Section 2 Using the Keyboard and Mouse Other Keys Key Description DEL Delete In Command Prompt the DEL key deletes one FN INSERT PAUSE SCROLL LOCK character to the left of the cursor s position In Windows the DEL key deletes highlighted text selected objects or graphics and single characters of text located one position to the right of the cursor The Insert key is activated by pressing FN INSERT FN SCR LK The Insert key may vary with the software being used Momentarily pauses or stops the display The function of the SCROLL LOCK key depends on the software being used It is often used to keep the cursor in one position while the text moves 79 0030 001 11 January 2001 31 X C 6250 Pro 300 NT User s Manual i m t Using the Mouse The mouse poi
44. charged The Disk Activity light comes on when the hard disk is spinning or processing data The Radio On Off light illuminates when the radio modem is powered on if your computer is equipped with a radio modem POWER ON LOW BATT l st RADIO ON MESSAGE EXTERNAL POWER CHRG HARD DRIVE ACTIVE eel 79 0030 001 11 January 2001 19 X C 6250 Pro 300 NT User s Manual i m t Standard Hardware National Semiconductor 300 megahertz MHz GXm processor 64 128 or 256 Megabytes MB of Random Access Memory RAM 2 MB of internal video RAM Chips amp Technology 69000 video chip Monochrome color or touch screen display that opens to 180 degrees Internal hard disk Weather sealed keyboard with 93 percent standard key spacing Video port with a standard 15 pin D connector USB port that is a series Type A USB connector 2 PC card sockets supporting two Type or II cards or one Type III card Nickel Metal Hydride NiMH battery Speaker volume adjustment keys Backlight toggle key and adjustment keys and display contrast monochrome display Backlight adjustment keys color display MaxBright toggle key 10 4 inch color display only Automatic temperature compensation of display contrast Integrated mouse pointer AC adapter Optional Hardware Stand Alone Charger Vehicle Adapter Vehicle Cradle with or without external radio antenna RF modem Bar code wand 2
45. contaminants When dust covers the PC card door or the battery door are open on the computer shield the unit from all contaminants such as liquids rain snow and dust Federal Communication Commission FCC Regulations for the Stand Alone Charger This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are 79 0030 001 11 January 2001 X C 6250 Pro 300 NT User s Manual m designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The equipment has been approved to Commission Decision CT
46. d secured e f the computer does not turn on restart the system by holding down both mouse buttons for at least 10 seconds and then releasing the buttons f the battery doesn t begin charging remove the battery connect the AC adapter and turn on the computer by pressing FN ON Reinstall the battery The indicator light blinks while the battery is charging Appendix B Troubleshooting lists additional solutions you can try CAUTION Always use an approved stylus Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils screw drivers or keys They could damage the screen To clean the touch screen panel apply a household glass cleaner to a soft clean dry cloth and wipe the screen A soft dry cotton cloth may be used to eliminate fingerprints on the screen if household cleaner is unavailable 79 0030 001 11 January 2001 41 X C 6250 Pro 300 NT User s Manual ith ma t If You Have a Touch Screen To use the stylus Slide the stylus out of its holder If you have a shoulder strap you may have a slot on the strap to hold the stylus To replace it slide it into the appropriate slot point first If you cannot select objects accurately with the stylus you may need to recalibrate the touch screen To calibrate the touch screen 1 From the Start Menu select Programs Touch and then choose Touchscreen Controls 2 Select the Calibration bu
47. down your computer to save data to the hard disk and then press FN OFF to turn off the computer Remove the battery before storing the computer Tip 6 Returning batteries for service When shipping batteries use non static packing material to reduce the possibility of static discharge Placing the battery in a non static bag is ideal however wrapping the battery in paper or newspaper is also acceptable Contact your supervisor or your organization s help desk for correct shipping procedures and information 79 0030 001 11 January 2001 65 X C 6250 Pro 300 NT User s Manual i m t Conserving Power and Extending Battery Life Follow these guidelines to get the most use from your batteries and extend their life Turn off your computer by pressing FN OFF whenever you are not using it Make sure your system suspends automatically PC Cards custom applications or modified system settings can affect this Unplug peripherals and remove peripheral and network PC Cards when you are not using them If you have a monochrome display turn off the backlight when you do not need it If you have a 10 4 inch color display turn off MaxBright when you do not need it Use the SCU to set power management options at levels that will consume the least amount of battery power see Section 5 Customizing Settings for more information Use the AC adapter or vehicle adapter whenever possible Avoid exposing batteries to ext
48. e Windows NT Security dialogue box When the Shutdown Computer dialogue box appears select Shutdown and Restart and click OK If the computer does not restart the keyboard may be locked up Reset the computer by holding down both mouse buttons for at least 10 seconds and then releasing the buttons The system date and time are incorrect Reset the correct date and time by choosing the Date Time icon from the Control Panel and making the appropriate changes Holding down both mouse buttons for more than 10 seconds to reset the computer doesn t always work Try resetting the computer again If this doesn t work remove all power and allow the unit to remain idle for 10 minutes After 10 minutes connect external power and retry can t turn off the computer after booting from a PC Card Do not use FN OFF to suspend the computer if you have booted from a PC Card rather than the internal hard disk Instead remove the card and then press CTRL ALT DEL to restart the system 79 0030 001 11 January 2001 135 X C 6250 Pro 300 NT User s Manual i m t Mouse have difficulty double clicking the mouse fast enough From the Start Menu select Settings Control Panel and then choose Mouse The Buttons tab contains the setting for the double click speed can t see the mouse pointer The mouse pointer may be off the screen Move the mouse until it reappears on the screen From the Start Menu select Setting
49. e Do not attempt to disassemble any part of the hard drive The warranty will be voided if drive seals are broken or screws have been removed Periodically backup or archive important files and data 104 79 0030 001 11 January 2001 L a Section 10 Maintenance and Storage Battery Maintenance and Storage Maintaining Batteries Follow these guidelines to maintain performance of Nickel Metal Hydride NiMH batteries e Avoid exposing batteries to extremely hot or cold temperatures for long periods To prevent possible damage to the battery the mobile computer does not allow the battery to charge if the internal temperature of the battery gets too low lt 5 C or lt 41 F or too high gt 50 C or gt 122 F e Charge the battery nightly where the temperature will remain around 20 C 68 F Storing Batteries Store the battery within the recommended temperature range 10 C to 30 C 50 F to 86 F Unused or stored batteries can lose power over time When you install a battery that has not been used for awhile connect external power to the computer and charge the battery After storage deep cycling the battery up to four times in succession may increase its capacity You may want to do this over consecutive weekends since each deep cycle process can take up to 40 hours After this initial conditioning maintain battery capacity by deep cycling at the recommended frequency 79 0030 001 11 Jan
50. e hardware product may not be new and may have been previously installed In any event Itronix warranty terms apply Trademark Notice Itronix is a registered trademark of Itronix Corporation Microsoft MS Windows and MS DOS are registered trademarks of Microsoft Corporation IBM is a trademark of International Business Machines Corporation ii 79 0030 001 11 January 2001 Compliance Statements The X C 6250 Pro 300 computer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an e
51. e key The function of the Home key is defined by the application with which you are working Pressing FN PGDN FN DOWN ARROW activates the page down key The Page Down key is defined by the application being used It usually causes the next screen or window to appear Pressing FN PGUP FN UP ARROW activates the page up key The Page Up key is defined by the application you use It usually causes the previous screen or window to appear Numeric Keypad The numeric keypad is embedded in the keyboard area The embedded keypad emulates the numeric keypad typically found on a full size keyboard It is arranged like a calculator for applications that require you to key many numbers or for use with the Calculator in the standard Windows Accessories 28 79 0030 001 11 January 2001 at Section 2 Using the Keyboard and Mouse Below are descriptions of the keys when NUM LK is pressed Key Description NUM LK FN F12 Numeric Lock Pressing the FN NUM LK keys places Minus Plus Asterisk Forward Slash Period ENTER FN Keys the embedded numeric keypad in the numeric state Pressing O through 9 generates numbers Pressing FN NUM LK again returns keys back to their original state For example when NUM LOCK is on the u key generates a 4 when pressed When NUM LOCK is off the keys return to their alphabetic setting The Minus key is used to subtract numbers The Plus key is used to add number
52. ed the system must be shut down to remove the card 2 Provide a suitable environment for the computer and then open the PC card door by pushing in on the door and sliding the latch down 3 Press the ejector button 4 Carefully slide the card out of the socket Tip Use one finger to press down lightly on top of the card and then slide it out If the ejector button malfunctions when you press it release the button and press it again Warning Some PC cards are not hot swappable removable while the system is operating Removing these while the system is operating will shut down the unit 79 0030 001 11 January 2001 77 X C 6250 Pro 300 NT User s Manual i m t Transferring Files Using PC Cards To transfer files using PC cards This method of transferring files requires that the computer you are exchanging files with is also equipped with a PC card socket 1 Insert a PC memory or ATA card into the PC card socket of the source computer 2 Copy the file s you want to transfer from the hard disk to the PC card The drive letter assigned to the card depends on the hardware configuration of the computer 3 Remove the card and insert it into the card socket of the destination computer 4 Copy the file s from the PC card to the hard disk of the destination computer Using Bootable PC Cards The mobile computer normally boots from the internal hard disk drive C however it might be necessary to b
53. fers to the damage potential from electrical surges in a particular geographical area A high quality suppressor should be used if there is frequent lightening activity in the area and the location service is fed by overhead utility poles An example of a high surge environment would be Florida a low surge environment might be New York Type of Equipment to be Protected If the computer is equipped with a modem the modem should also be surge protected Protecting the power line without protecting the modem line provides only partial protection 79 0030 001 11 January 2001 95 X C 6250 Pro 300 NT User s Manual i m t Quality of Electrical Wiring and Service Wiring should be up to current NEC standards and have verified good AC grounds It is important that your computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your system reference the same AC ground Selecting the Right Equipment There are a number of companies that sell quality surge suppressors such as Sutton Designs APC and Panamax When you are looking for a surge suppressor consider these things Expect to pay at least 50 for a good quality surge suppressor The surge suppressor should be a UL 1449 497 and 1283 listed for surge suppression modem surge protection and RFI EMI noise filtering respectively The surge suppressor should have diagnostic LEDs that verify good AC ground proper wiring and p
54. ful 128 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Keyboard Something unexpected happens when press a key You may have pressed a key combination that performs a Windows function Make sure you are pressing the correct keys for the application you are running PGUP PGDN HOME and END keys don t work You need to press the FN key in combination with other keys for certain functions For example To page up press FN UP ARROW To page down press FN DOWN ARROW To move to the home position press FN HOME To move to the end position press FN END Keyboard stuck failure appears when the computer boots up This error occurs if more than four keys are pressed during the Power On Self Test POST 79 0030 001 11 January 2001 129 X C 6250 Pro 300 NT User s Manual i m t Landline Modems The modem doesn t work Make sure a modem is installed Locate the Config string label on the bottom of the mobile computer a modem is not installed if the seventh digit is Z When you first try to use HyperTerminal or similar application the system may respond with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it Make sure the communication settings are correct in your application Refer to the online Help for your application Make sure you have the correct COM port selected in your applicati
55. hard drive and a PC Card Type III hard drive All hard drives contain media for data storage in the form of a rotating disk read write head s a motor and electronics for interfacing and control Each hard drive type can be susceptible to damage from severe shock and other stressful environmental impacts The degree of susceptibility to damage is directly related to the individual hard drive and mounting system employed When reading or writing to the hard disk the head is flying on a thin layer of air micro inches above the disk A shock can cause the read write head to contact the spinning disk resulting in immediate loss of stored data and possible physical damage to the disk It could also 102 79 0030 001 11 January 2001 L ar t Section 10 Maintenance and Storage create loose debris in the drive enclosure that may cause progressive damage over time To reduce exposure to high operating shocks the mobile computer uses power modes for the hard drive that prevent the read write heads from being positioned over the disk when it is not being used idle mode and standby mode You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive and data integrity by following the recommendations below Internal Hard Drives Do not intentionally drop the computer The unit is designed to withstand the day to day rigors of the mobile environment and provide years of reliable service The u
56. he battery capacity becomes critically low and external power is not connected or the battery is not replaced Some systems do not automatically enter suspend mode when they are connected to external power System Configuration Utility SCU A utility that allows you to change default settings for your hardware options and power management Taskbar In Windows NT the area along the bottom of the screen that contains the Start button and buttons for windows documents or applications that are open utility A program that helps you maintain and improve the efficiency of the computer system vehicle adapter An optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket vehicle cradle An optional vehicle based docking station designed to safely secure the computer in a vehicle You can also use the vehicle cradle to charge batteries and communicate with other devices video port This port can be used to connect an external monitor 79 0030 001 11 January 2001 145 X C 6250 Pro 300 NT User s Manual i m t 146 79 0030 001 11 January 2001 Symbols 15 pin video port 17 25 pin parallel port 17 9 pin serial port 17 A AC adapter 37 71 defined 141 accessories optional 20 80 adjusting display contrast 30 40 adjusting mouse movement 33 adjusting volume 30 antenna
57. he battery using this method hard disk A rigid magnetic storage device that provides fast access to stored data The standard hard disk for the mobile computer is ruggedized to withstand more shock and vibration than hard disks in typical notebook computers hardware The electronic components boards peripherals and equipment that make up your computer system indicator lights The small lights located between the display and the keyboard that blink or remain on or off to indicate activity on the system They include an On Off light an External Power light a Disk Activity light and a Radio On Off light keyboard The keyboard is weather sealed and designed with 93 percent standard key spacing 142 79 0030 001 11 January 2001 ih B t Appendix C Glossary MaxBright A feature available on the 10 4 inch color display that intensifies the backlight to its maximum brightness Pressing FN F1 toggles MaxBright on and off megabytes MB A unit of memory measurement equal to approximately one million bytes 1 048 576 bytes megahertz MHz A measurement of electrical frequency equal to one million cycles per second microphone Using the microphone allows a user to talk to another person Microsoft Windows NT An operating environment used on IBM compatible computers that provides users with graphical windows in which to do their work All Windows applications have consistent features such as command menus windows and d
58. his light illuminates when the computer is operating on battery power and blinks to let you know the battery capacity is getting low X C 6250 Pro 300 NT User s Manual i m t bit The smallest unit of computer data binary digit deep cycle discharge A user initiated charging method that completely discharges Nickel Metal Hydride NiMH batteries before charging them again This helps eliminate memory effect reconditions the batteries and helps increase their capacity desktop The screen background for Windows on which windows icons and dialog boxes appear dust cover A cover that provides added protection for the serial parallel and video ports when they are not being used external power Any of the approved devices used to supply power to the mobile computer including the AC adapter the vehicle adapter and the vehicle cradle external power light The second light from the left on the indicator panel this light illuminates when the computer is operating on external power If a battery is installed the external power supply automatically begins charging the battery when power is connected The light blinks to indicate the battery is being charged it remains on when the battery is fully charged fast charge A method of quickly increasing the battery capacity while the mobile computer is attached to external power This is the normal and preferred charging method It takes approximately three hours to fully charge t
59. ialog boxes mouse pointer and buttons On the mobile computer the integrated mouse pointer is located directly below the spacebar on the keyboard The left and right mouse buttons are located on either side of the mouse pointer MS DOS Command Prompt Microsoft Disk Operating System The standard single user operating system of IBM compatible computers Nickel Metal Hydride battery NiMH The standard types of rechargeable batteries used in the mobile computer on off light The left most light on the indicator panel this light illuminates when you turn on the mobile computer it also blinks to let you know the battery is getting low online help A help utility available on screen while you are using an application operating system A set of programs that manage the overall operation of the computer parallel port A port that can be used to connect a printer PC card A self contained credit card sized device that can be used to store programs data or to expand the capabilities of your computer 79 0030 001 11 January 2001 143 X C 6250 Pro 300 NT User s Manual i m t port An interface between the computer and external devices Power On Self Test POST A diagnostic test run by the computer s BIOS system when the computer restarts power port A port used to connect the external power supply to the mobile computer radio on off light The right most light on the indicator panel If your computer is equipped with
60. ically suspend turn off while the battery is charging This can be done by enabling the Suspend on AC Power option under the Power Suspend Resume Control menu in the System Configuration Utility SCU This allows the system to automatically suspend while it is connected to external power Note Even the best maintained batteries eventually need to be retired They simply degrade from continuous use Consider replacing your battery if you are not getting the usage you need from it Tip 2 Conserving power and extending battery life Turn off your computer by pressing FN OFF whenever you are not using it Make sure your system suspends automatically PC Cards custom applications or modified system settings can affect this Note An open file or directory in Windows Explorer will not allow the computer to go into suspend mode 62 79 0030 001 11 January 2001 L ar t Section 6 Managing Batteries and Power Unplug peripherals and remove peripheral and network PC Cards when you are not using them Certain devices and PC cards will prevent the unit from suspending when they are inserted into a PC card slot on the unit If they are not required and the unit will be used intermittently the battery will drain unnecessarily They should be removed when not needed To do this one must first shutdown the unit remove the card and then reboot External floppy and CD ROM drives as well as PC
61. ick the card wizard icon in the system tray area of the screen near the clock in the lower right corner and choose Stop card name or shut down the computer and remove the card can t turn off the computer after booting from a PC Card Do not use FN OFF to suspend the computer if you have booted from a PC Card rather than the internal hard disk Instead remove the card and then press CTRL ALT DEL to restart the system The card drivers may not allow suspend on NT Shut down the computer to save battery life The Megahertz Ethernet PC card does not work This card has two connectors XJACK and Honda Use the Honda connector 79 0030 001 11 January 2001 137 X C 6250 Pro 300 NT User s Manual i m t Pen Touch Screen When try to use the stylus on my touch screen nothing happens f you cannot select objects accurately with the stylus you may need to recalibrate the touch screen To calibrate the touch screen 1 From the Start Menu select Programs Touch and then choose Touchscreen Controls 2 Select the Calibrate button 3 Follow the instructions on the screen to calibrate the touch screen The touch screen display warps or pillows in high humidity The computer remains functional however moving the computer to a more suitable environment will allow the display to recover Radio Modems How can tell if my Cingular radio is working Try the following procedure 1 Make sure the IRQ is set
62. if there is a power fault e Do not use the vehicle cradle to charge the computer battery overnight Turn off the vehicle cradle at the end of each work day to prevent draining the voltage in your vehicle s battery below starting levels Charging Batteries The vehicle cradle is designed to charge the computer s battery with voltage from the vehicle battery while you are traveling between customer jobs Follow the procedure below to charge a Nickel Metal Hydride NiMH battery To charge a battery installed in the computer 1 Make sure the computer is powered off 2 Place the computer onto the vehicle cradle making sure it is securely latched 3 Turn on the vehicle cradle by pressing the power button The vehicle cradle automatically begins fast charging the battery 79 0030 001 11 January 2001 91 X C 6250 Pro 300 NT User s Manual i m t Important e A temperature of 20 C to 60 C 4 F to 140 F is recommended when charging batteries with the vehicle cradle Batteries may not charge successfully outside this temperature range f you charge your battery daily rely on the gas gauge reading to determine battery capacity The gas gauge displayed by Battery Status may show that the battery is full but the external power indicator light may still be blinking This typically occurs if the charge mode switched from Fast to Slow because the battery became too hot The charging process is trying to put a li
63. illustrated 17 position 48 applications defined 141 HyperTerminal 21 troubleshooting 122 ATA cards See PC cards audio port illustrated 17 backlight 40 68 adjusting 29 changing time out setting 56 defined 141 battery charging 38 39 71 86 conserving power 66 67 deep cycle discharging 142 disposing of 73 extending life 66 installing 38 69 light 19 low battery indicators 19 low battery warnings 67 maintenance 72 105 Nickel Metal Hydride NiMH 38 143 recycling 73 replacing 69 storage and care 72 105 temperatures 64 125 tips 62 troubleshooting 125 X C 6250 Pro 300 NT User s Manual At battery door illustrated 17 opening 70 133 brightness display 40 C calibrating the touch screen 22 Caps Lock mode 26 CD ROM external 85 CDPD radio registering 44 cellular modem registering 44 changing power management options 56 changing the speed of the mouse 33 chargers AC adapter 71 stand alone 86 vehicle adapter 87 vehicle cradle 91 charging batteries 38 39 71 86 cleaning the computer 106 107 COMG IRQ setting 58 COMA IRQ setting 58 compliance statements iii connecting a printer 80 connecting an external monitor 81 connecting an external mouse 81 connecting optional equipment and accessories 80 conserving power 66 67 copying files using an external CD ROM 85 using an external floppy disk drive 83 using PC cards 78 using the internal landline modem 100 customizing settings 56
64. ing 24 special keys 29 K standard hardware and software 20 keyboard storing 109 basics 24 turning on and off 29 cleaning 107 modem illustrated 17 24 determining type 98 troubleshooting 129 internal landline 99 using 24 29 radio 44 keys surge protection 95 FN 29 troubleshooting 130 138 numeric 28 monitor external 81 summary table 29 mouse adjusting movement 33 L connecting external 81 landline modem 99 130 defined 143 LED See indicator lights how to use 32 lights See See indicator lights illustrated 17 low battery indicators 19 low battery warnings 67 N Nickel Metal Hydride NiMH battery 38 M defined 143 maintaining batteries 72 105 maintaining 72 MaxBright 29 40 tips 62 memory 20 Num Lock mode 28 messages error 112 numeric keypad 24 28 79 0030 001 11 January 2001 149 X C 6250 Pro 300 NT User s Manual At 0 optional equipment and accessories 20 80 optional hardware and software 20 P parallel port connecting a printer 80 defined 143 illustrated 17 PC card door and slots illustrated 17 PC cards bootable 78 inserting 76 troubleshooting 136 using to transfer files 78 pen touch screen 42 calibrating 22 cleaning 102 troubleshooting 138 peripherals connecting 80 surge protection 95 power conserving 66 power management See also battery tips AC adapter 37 changing options in the SCU 56 power port cleaning 107 illustrated 17 power surges protecting equipment from 95 precautions 36 printer 80
65. ing Batteries 69 Charging Batteries erae enano ono n px Rua R kn aaRR EU Edu a EK XE xk Rua 71 Battery Storage arid Care cerros inen nnne nnns 72 Disposing of Batteries 5 ooo scire rro n innata ana xu p ak ERE EE 73 Section 7 Using PC Cards oacesanteinibaxxvav d axxo oL Vi bd xu vava died rad oou 75 riis 310 e aea 76 Inserting and Removing a PC Card 76 Transferring Files Using PC Cards 78 Using Bootable PC Cards nero ne ete tana enun per hn ax naa onam n anu 78 79 0030 001 11 January 2001 xi X C 6250 Pro 300 NT User s Manual m Section 8 Optional Equipment and Accessories 79 Connecting a Printet 25 xiii tesa ias r Eran Deo oux nao Gps DER o nda MEOS 80 Connecting an External Monitor esses 81 Connecting an External Mouse eese 81 PC Card External Floppy Disk Drive 83 PRECAUTION S sdtotasotsebeatade tuli apr adari E EE E EEA 83 Booting from a PC Card External Floppy cccccsseceseeeeeeees 84 Using an External CD ROM eere 85 Stand Alone Charger 1 care osun S pszua ras popassa x EnDsRu Ea HE FAM CER Uu PESS 86 lyon ws regi Nep er 87 Inr de e 87
66. ion and or operating configurations of permanent and magnetic vehicle mounted antennas may cause FCC RF exposure limits to be exceeded Vehicle mounted antennas must be placed at least 20 cm from operators and bystanders Placement of a vehicle mounted antenna 1 Measure and identify an area 20 cm 8 inches in from the edges of the vehicle roof 2 Place the antenna within that area To maximize RF performance position the antenna in the center of the vehicle roof Side View Front View 79 0030 001 11 January 2001 93 X C 6250 Pro 300 NT User s Manual i m t Cleaning or Replacing Cradle Contact Pins The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is installed and removed from the cradle during normal daily operation The pins were designed to be cleaned or replaced as required If the pins become dirty they can be removed and cleaned with an electrical contact cleaner or replaced The power and ground pins are pins 3 and 8 respectively When charging problems are encountered and replacement pins are not available other pins in the contact assembly can be used to field fix the unit until replacement parts are available To clean or replace the cradle contact pins 1 Hold down the protective plastic cover 2 Grasp a pin and pull straight up and out being careful not to bend it 3 Clean the pin with electrical contact cleaner and reinstall it into
67. is running Pressing FN F1 toggles the MaxBright feature on and off The automatic power saving mode may have shut off suspended the computer Press FN ON to resume Adjust the contrast by pressing FN F4 and FN F5 these keys are not active on a 10 4 inch color display 126 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Display The underlined inverse and hypertext characters are difficult to read on the screen e Adjust the contrast by pressing FN F4 and FN F5 these keys are not active on a 10 4 inch color display Change the color scheme From the Start Menu select Settings Control Panel choose Display and then click the Appearance tab to make changes to the color scheme The display goes squiggley wiggley after removing inserting the battery This can occur if you attempt to turn on the unit with a low or depleted battery Restart the unit by pressing and holding down both mouse buttons for at least 10 seconds and then releasing the buttons Connect external power and recharge the battery can t see the cursor while using the Command Prompt CAUTION Restarting your computer while you are running appli cations or while you are working in Windows may corrupt files or data Press FN INSERT to change from insert mode to overwrite mode to enable a block cursor When it defaults to insert mode the Command Prompt uses an underline cursor which is less visible than the
68. ive designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Numbers REN are X C 6250 Pro 300 non radio 0 5B X C 6250 Pro 300 Motient 0 5B X C 6250 Pro 300 Cingular 0 5B X C 6250 Pro 300 CDPD 1 3B 79 0030 001 11 January 2001 NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The X C 6250 Pro 300 computer may be connected to the telephone network using the RJ 11 jack provided Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
69. izing Settings for more information On a color display the backlight is always on whenever the computer is running See About the Display Backlight below About the Display Backlight 10 4 inch color Backlight is always on when the computer is runnning e FN F1 toggles MaxBright on off e FN F2 dims e FN F3 brightens e FN F2 and FN F3 are active only when MaxBright is off 10 inch monochrome e FN F1 toggles the backlight on off e FN F2 dims FN F3 brightens 68 79 0030 001 11 January 2001 L ar t Section 6 Managing Batteries and Power MaxBright MaxBright is a feature available on 10 4 inch color display that intensifies the backlight to its maximum brightness Pressing FN F1 toggles MaxBright on and off The system automatically turns off MaxBright after a period of inactivity and this time out setting can be changed in the System Configuration Utility SCU See Section 5 Customizing Settings for information about accessing the SCU Cycle Discharging later in this section To learn more about this program refer to its online help Removing and Replacing Batteries Replace the battery in your computer with a new one if your existing battery does not hold a charge If your battery is drained replace it with a charged one When operating on battery power the computer is equipped with enough internal backup power to maintain memory contents for about 5 minutes each time you exchange batteries
70. l modem 5 Use the HyperTerminal application or another application to establish a connection to another computer RJ 11 Connector 100 79 0030 001 11 January 2001 h SECTION 10 Maintenance and Storage Introduction 102 If You Have a Touch Screen 102 Hard Drive Care and Handling 102 Internal Hard Drives 103 External PC Card Hard Drives 104 Battery Maintenance and Storage 105 Maintaining Batteries 105 Storing Batteries 105 Computer Maintenance and Storage 106 Maintaining Your Computer 106 Care and Cleaning 106 Storing Your Computer 109 X C 6250 Pro 300 NT User s Manual i m t Introduction The mobile computer is ruggedized and weather resistant Handle it with the normal care required by any sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions Follow the guidelines below to care for your unit If You Have a Touch Screen CAUTION Always use an approved stylus Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen To clean the touch screen panel apply a household glass cleaner to a soft clean dry cloth and wipe the screen Hard Drive Care and Handling There are two hard drive options for the mobile computer a shock mounted 2 5 inch
71. l on the bottom of the computer a modem is not installed if the seventh digit is Z Make sure your application is set to use COM3 Make sure your application is using the correct communication settings baud parity etc You may also need to try a different IRQ setting Refer to Windows Help for more information 79 0030 001 11 January 2001 123 X C 6250 Pro 300 NT User s Manual i m t Batteries The battery does not charge To prevent possible damage to the battery the system will not allow a charge if the battery temperature is extremely hot or cold such as in a closed unattended vehicle If possible charge the battery in a location with a moderate temperature of around 20 C 68 F Keep the display tilted open and allow unrestricted airflow while the battery is charging so excess heat can escape and prevent the battery from overheating If possible turn off the computer while the battery is charging Try enabling the Suspend on AC Power option under the Power Suspend Resume Control menu in the System Configuration Utility SCU This allows the system to automatically suspend while it is connected to external power If the battery is new or has been stored for a week or more follow this procedure 1 Make sure the computer is turned off press FN OFF 2 Open the battery door and remove the battery 3 Connect the AC adapter to the computer and an AC wall outlet and then turn on the computer
72. l uzrgd Bern c 91 PRECAUMIONS c M 9 Charging Batteries s cccuinuivedieeredicuirar Pavscdivtapand traria rH ee d 9 Communicating with Other Devices eseeeeeeeeee 92 External Antennas LE 93 RF Antenna Placement i a seccus or rat rete sapo antra pL Eo Sex Ra 93 Cleaning or Replacing Cradle Contact Pins sssss 94 Surge Protection i eo edi oie n DO P DOOR 95 Selecting the Right Surge Protection eeseeeeess 95 Surge Environment s sque o RR nb x kon d at V Ea kar rdc nai 95 Type of Equipment to be Protected sessse 95 Quality of Electrical Wiring and Service 96 Selecting the Right Equipment cccccssccsscceseesseeeeeeeneees 96 xii 79 0030 001 11 January 2001 Section 9 Modems icssssancditues d Mab URAINEERRItu MN RUM DaDRMUI SNR 97 Laitgpoleli ire Mtm 98 Which Modem Do T Have xaesctobetoc eias dtexm aid eei b epe libe 98 Using the Internal Landline Modem 99 Transferring Files 1iiuscexxhxassino e aux Ea Rr tia XR uaiue 100 Section 10 Maintenance and Storage 101 Lupi tc 102 If You Have a Touch SCFeBII iiceeuo eorura reden xn en e en prn nu ens 102 Hard Drive Care and Handling 102 Internal Hard Drives E 103 External PC Card Hard Drives ssnsn
73. me displays f you ve tried to resolve the problem other ways and your application still doesn t respond you may need to restart your computer as described below CAUTION Restarting your computer may corrupt files or data Reset the computer by holding down both mouse buttons for at least 10 seconds and then releasing the buttons The data on the hard disk could be corrupted NT will run CHECKDISK Windows is out of memory resources Exit Windows and restart Windows f you are using a communications application make sure that the Interrupt Request lines IRQ for COM4 specified for Windows match the IRQ lines specified in the SCU See Section 5 Customizing Settings to view and change IRQ settings 122 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Applications Communications programs such as HyperTerminal or Procomm Plus don t seem to work or they lock Windows e f you are using the internal modem be sure to specify COM3 as the communications port When you first try to use HyperTerminal or similar application the system responds with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it Verify with your company that your computer has an internal modem installed Third party applications don t work with COM3 Make sure a modem is installed Locate the Config string labe
74. more than 5 minutes CAUTION If you have a touch screen Always use an approved stylus Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen WARNING The computer is powered by a rechargeable Nickel Metal Hydride NiMH battery Disposing of this battery improperly can cause serious personal injury Do not crush the battery or place it in a fire The battery is recyclable and under various state and local laws it may be illegal to dispose of the battery into the municipal waste stream Check with your local solid waste officials for details on recycling options or proper disposal 36 79 0030 001 11 January 2001 th ee t Section 3 Getting Started The First Time Using your computer for the first time involves Connecting the AC adapter to the computer e Installing and charging the battery Connecting the AC Adapter To connect the AC adapter 1 Attach the power cord to the AC adapter and then connect the appropriate end of the cord to an AC wall outlet 2 Insert the other end of the AC adapter cable into the computer s power port on the side of the unit 79 0030 001 11 January 2001 37 X C 6250 Pro 300 NT User s Manual i i t Installing and Charging the Battery The Nickel Metal Hydride NiMH battery supplied with your computer should be fully charged before you operate the unit on battery power To increase bat
75. n To use the stylus Slide the stylus out of its holder If you have a shoulder strap you may have a slot on the strap to hold the stylus To replace it slide it into the appropriate slot point first If you cannot select objects accurately with the stylus you may need to recalibrate the touch screen To calibrate the touch screen 1 From the Start Menu select Programs Touch and then choose Touchscreen Controls 2 Select the Calibration button 3 Follow the instructions on the screen to calibrate the touch screen 22 79 0030 001 11 January 2001 h SECTION 2 Using the Keyboard and Mouse Keyboard Basics 24 Restarting the Computer 24 Primary Keys 24 Arrow Keys 27 Numeric Keypad 28 FN Keys 29 Function Keys 30 Other Keys 31 Using the Mouse 32 General Guidelines 33 Changing the Speed of the Mouse 33 X C 6250 Pro 300 NT User s Manual i m t Keyboard Basics The keyboard on the mobile computer looks much like the keyboard of a typewriter and operates in almost the same way While typewriter keys put characters on paper the keys on the laptop enter characters in the computer and perform certain functions depending on the application or program Typing skills are helpful but are not essential because typing short commands or responses is easy The mobile computer features e A typewriter style keyboard Twelve function keys F1 F12 Embedded numeric keypad Mouse keys
76. nded period Hold down both mouse buttons for at least 10 seconds and then release the buttons The computer enters suspend mode too quickly When there is no activity for a period of time the computer turns off or enters suspend mode To extend this time use the SCU and enter a new time See Section 5 Customizing Settings for information about accessing this utility WARNING Ifyou increase the suspend time too high it may not allow your computer to suspend The computer doesn t automatically suspend Check to make sure the COM ports are off For example exit any application that uses COM ports such as Speaker Phone Make sure external power is not connected Some systems will not suspend automatically when they are connected to external power or when PC Cards are inserted Close any open files or directories on a PC Card Set your inactivity time to one minute in the SCU 134 79 0030 001 11 January 2001 at Appendix B Troubleshooting Miscellaneous The computer is locked up f you ve tried to resolve the problem other ways and your system still doesn t respond you may need to restart your system as described below CAUTION Restarting your computer while you are running appli cations or while you are working in Windows may corrupt files or data To recover from a lock up on your computer press CTRL ALT DEL and then select the Shut Down button at the bottom of th
77. nstall GSM GSM GSM User s Cingular GS ReadmeFirst Guide Install Cisco Cisco WL amp N Install Lucent Lucent WLAN WLAN Utilities User s Guide WLAN Utilities User s Guide F3 Install CDPD CDP Terminal 50 79 0030 001 11 January 2001 L m Section 4 If You Have a Radio Modem User Installable Cellular CDPD Radio Software If you are using the Sierra Wireless SB300 CDPD Cellular radio modem you will need to install the Sierra Wireless Watcher program To install Sierra Wireless Watcher software select Radio Tools from the Start menu and click on the Install CDPD icon Then follow the onscreen instructions TIP If the computer s battery becomes low the system automatically disables the radio and extinguishes the radio indicator light The system will automatically restore the radio hardware and indicator light after the low battery condition is corrected GSM International Radio Software Phone Tools WinPhone You can set your GSM Service Center make a voice fax or data call or make a Dial Up Networking connection from the Phone Tools WinPhone application When Phone Tools Win Phone is opened the Status light is orange and displays the word Stby in the window When GSM is available it turns green and displays the word Cell For information on installing and using PhoneTools WinPhone consult the PhoneTools WinPhone User s Guide in the Radio Tools folder on your desk
78. nter device and its buttons controls are located at the bottom of the keyboard just below the space bar The mouse which looks like a gray eraser head is positioned between the left and right mouse buttons at the bottom of the keyboard Apply light pressure to the mouse in the direction you want to move the pointer around the screen You can move the pointer to the icon or menu you want and click with the left primary mouse button for most operations Or double click the left primary mouse button twice rather quickly for certain operations Use the left primary mouse button to either click or double click which is based on the task you are performing a F3 F4 F5 F6 Wal KD oE mU m JC JC JC ss ees sees ow o LIE JE Jl Ib JG Je Je JG Jt Sm 1 2 3 4 5 6 7 8 9 0 fom E E PEPE TP US ER ER ERO I m f S Iwj U EN 0 U 0 U a w U O a U U E gt 899 0 J JE JC EJ E t sj Bs m e e emo O eD a a ets aum o D Mouse Keys The following table describes the meaning of terms used with the mouse Term Meaning Point To move the mouse until the mouse pointer on the screen points to the item of choice Click To quickly press and release the left primary mouse button To select an icon you must point and click on that
79. o use both displays CRT to use the external disply only 3 Choose OK Connecting an External Mouse You can connect an external mouse to the serial port of the computer First select the appropriate mouse manufacturer and model as described below and then enable the communication port by making changes in the System Configuration Utility SCU To connect an external mouse 1 Connect the mouse to the 9 pin serial port on the back of the computer 2 From the Start Menu select Settings Control Panel then choose Mouse 3 Select the General tab and then choose Change 4 Make sure Show all devices is enabled 5 Under Manufacturers select the appropriate mouse you intend to use 79 0030 001 11 January 2001 81 at X C 6250 Pro 300 NT User s Manual 6 Under Model select the appropriate model 7 Choose OK 8 Close all windows and enable the communication port 9 Restart the computer 82 79 0030 001 11 January 2001 L ar t Section 8 Optional Equipment and Accessories PC Card External Floppy Disk Drive An external floppy drive can be connected to the computer using the PC Card socket You can use the external floppy to transfer files to the mobile computer use the drive letters that correspond to your hardware configuration Follow the procedures in this section to connect the floppy drive to the computer PRECAUTIONS Using an unapproved bootable external floppy disk drive may cause err
80. ocket and press any key to reboot Non system disk insert boot disk and press any key Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk Press the F1 key to continue This message indicates that an error was found during POST Pressing the F1 key allows the system to attempt to boot Shutdown failure Reboot the computer by pressing CTRL ALT DEL If the message persists contact your supervisor or your organization s help desk Unexpected interrupt in protected mode Reboot the computer by pressing CTRL ALT DEL If the message persists contact your supervisor or your organization s help desk WARNING PC87570 initialization incomplete Code XXX Press ENTER to continue and then restart the computer by pressing CTRL ALT DEL You can continue to use the computer since basic computer functions may still be operable however some functions may not work properly If the problem persists contact your supervisor or your organization s help desk WARNING Boot sector O has changed The boot sector of the hard drive has been modified This message also may be displayed when booting from drive C after booting from another device Pressing F1 will allow the system to continue to boot If this problem persists contact your organization s help desk 79 0030 001 11 January 2001 115 X C 6250 Pro 300 NT U
81. odically inspect the display to make sure the contrast and brightness functions are operating properly and that all pixels are operational Note f you have a 10 4 inch color display the FN F2 and FN F3 keys to adjust backlight brightness are only active when MaxBright is off Additionally the contrast keys FN F4 and FN F5 are not active for this display If you have a touch screen Always use an approved stylus Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen To clean the display assembly use the same cleaning solution and procedure described earlier for the outside case In some cases you can use a small amount of isopropyl alcohol to remove streaks or smears Use a soft clean cloth to clean the display Do not use paper products because they can scratch the screen External Power Connector The external power connector may sometimes be exposed to moisture and or contamination causing an unreliable connection to the external power source Clean the connector using a cotton swab dipped in isopropyl alcohol RJ 11 Connector Make sure this connector is operating properly During normal use the connector pins can get dirty or become broken bent or pushed out of place Clean the connector with a cotton swab dipped in isopropyl alcohol If the connector needs to be replaced this can be done without returning the unit for service Cont
82. of the parallel cable to the 25 pin connector the larger of the two connectors This connector is referred to as LPT1 2 Connect the other end of the cable to your printer 3 Follow the instructions for your application to use the printer To connect a printer to the serial port 1 Open the I O dust cover on the back of the computer and connect the male end of the parallel cable to the 9 pin connector the smaller of the two connectors This connector is referred to as COMI 2 Connect the other end of the cable to your printer 3 Follow the instructions for your application to use the printer BACK VIEW 9 pin Dust Cover Serial Port open 25 pin Parallel Port 80 79 0030 001 11 January 2001 L ar t Section 8 Optional Equipment and Accessories Connecting an External Monitor The computer has a Display Selection feature that allows you to switch between the computer display an external monitor or both as the active display To use an external monitor first connect the monitor cable to the 15 pin video port on the back of the computer and then follow the procedure below To select a display 1 From the Start Menu select Settings Control Panel then double click the Display Icon 2 From Display Properties select the Chips tab e LCD Panel to use the computer display CRT LCD t
83. on Refer to the online Help for your application The following table describes the correct settings for each modem type Modem type COM port External COMI or COM2 Internal landline COMA Internal CDPD GSM COM3 Make sure that the Interrupt Request lines IRQs for COM3 or COMA specified for Windows match the IRQ lines specified in the SCU SCU has no settings for COM3 See Section 5 Customizing Settings for additional information on SCU settings The modem doesn t dial a number Check these things If you are using an external modem make sure the cables are attached correctly If you are using an internal modem make sure the modem is installed Check with your organization to determine if your computer has an optional internal modem installed Make sure your communications parameters are correct in your application Refer to the online Help for your application 130 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Landline Modems Make sure you have the correct COM port selected in your application Refer to the online Help for your application The following table describes the correct settings for each modem type Modem type COM port External COMI or COM2 Internal landline COMA Internal CDPD GSM COMS3 Make sure that the Interrupt Request lines IRQs for COM4 specified for Windows matches the IRQ lines specified in the SCU You may also need to try a different IRQ setting See
84. oot from an alternate boot device if the computer s hard disk becomes corrupted or fails or if you want to boot another operating system You can boot from an approved external floppy disk drive see Section 8 for more information or you can use an SRAM PC Card or ATA Flash Card Boot precedence is first from the SRAM PC card drive C then the external floppy drive A removable and then the internal hard drive Important Do not use FN OFF to suspend the computer if you have booted from a PC Card rather than the computer s internal hard disk When you have finished using the card remove it from the computer and then press CTRL ALT DEL to restart the system 78 79 0030 001 11 January 2001 h SECTION 8 Optional Equipment and Accessories Connecting a Printer 80 Connecting an External Monitor 81 Connecting an External Mouse 81 PC Card External Floppy Disk Drive 83 Using an ExternalCD ROM 85 Stand Alone Charger 86 Vehicle Adapter 87 Vehicle Cradle 91 Surge Protection 95 X C 6250 Pro 300 NT User s Manual i m t Connecting a Printer You can connect a printer to the mobile computer with the parallel or serial cable supplied with your printer This allows you to print documents that are stored in the computer See your printer s user s manual for more information To connect a printer to the parallel port 1 Open the I O dust cover on the back of the computer and connect the male end
85. or for further assistance If the Wireless LAN option is installed it will always stay on in the XC NT Tray Utility Note Unused WLAN adapters may be listed in the Control Panel Network component list These unused WLAN adapters have no negative functional impact to the system If you have a Lucent WLAN do not delete the unused Cisco WLAN adapter You will need this to set up tools Internet Connection Sharing allowing you to get an IP address 46 79 0030 001 11 January 2001 L ii Section 4 If You Have a Radio Modem What Can I Do with My Radio Modem The radio modem in your mobile computer gives you the freedom to send and receive data without connecting to the wired telephone system or traditional wired networks Common uses of radio communications include dispatching personal messaging and accessing remote host computer systems Cellular radio modems offer an additional capability to use your computer as a cellular phone When you are not sending or receiving data you can switch the modem into voice mode using your mobile computer s Speaker Phone program GSM modems offer voice data fax and short messaging system SMS and WLAN wireless network cards offer wireless connections to your network The exact capabilities of your radio modem are determined by the communications software you are using and the services provided by your wireless network provider Refer to the documentation provided with
86. ors or may damage the computer Use only external floppy disk drives approved for use with the mobile computer Do not open the computer s battery door when you are using an external floppy disk drive To connect an external floppy disk drive 1 Open the PC Card door on the back of the computer and insert the PC Card connector into the socket 2 Connect the other end of the cable to your external floppy drive PC Card Connector 79 0030 001 11 January 2001 83 X C 6250 Pro 300 NT User s Manual i m t Booting from a PC Card External Floppy The mobile computer normally boots from the internal hard disk however it might be necessary to boot from an alternate boot device if the computer s hard disk becomes corrupted or fails or if you want to boot another operating system One option is to use a bootable external floppy disk drive To boot from an external floppy disk drive 1 You will need a Win9x boot floppy If you are running Windows Exit Windows from the Start Menu select Shut Down and then choose Shut down the computer 2 Separate the PC Card connector from the cable by gently squeezing the two small clips on each side of the connector 3 Insert the PC Card disconnected from the cable into the socket 4 Restart the computer by pressing FN ON 5 Follow the instructions on
87. ources tab then Devices then select Serial NOTE Windows NT moves COM4 to COMG after boot up Therefore even though the SCU settings are for COM4 Windows NT sees and uses this port as COM3 58 79 0030 001 11 January 2001 at To check IRQ s currently assigned by Windows NT 4 0 Section 5 Customizing Settings 1 Log on as Adminstrator 2 Select Start Programs Adminstrative Tools Windows NT Diagnostics 3 Select Resources tab 4 Select IRQ button 79 0030 001 11 January 2001 59 X C 6250 Pro 300 NT User s Manual at 60 79 0030 001 11 January 2001 h SECTION 6 Managing Batteries and Power Introduction 62 Practical Battery Tips 62 Conserving Power and Extending Battery Life 66 Low Battery Warnings 67 Power saving Features 67 Removing and Replacing Batteries 69 Charging Batteries 71 Battery Storage and Care 72 Disposing of Batteries 73 X C 6250 Pro 300 NT User s Manual i m t Introduction The mobile computer uses a Nickel Metal Hydride NiMH battery This section provides some important information about these types of batteries and ways to extend their life Practical Battery Tips Tip 1 Getting the most from your battery Your battery will last longer during the day if it is used and charged between 10 C and 30 C 50 F and 86 F Charge the battery nightly where the temperature will remain around 20 C 68 F Set up your system to automat
88. p using an application refer to the application s online Help Start the application select Help from the menu bar and then choose the item you want For help using Windows NT refer to the online Help on your system To access this information select Help from the Start Menu viii 79 0030 001 11 January 2001 t Contents About This Manual isccsicssiesiccescavaceuimiauveureivnrecuiieivevdedaraianns vii luis vii F r More viii Section 1 Features of the Computer 15 Luipsitieii a t c 16 Individual Paris use uci Edaa ova un roux V eee QU Gu d nien veo curo uaa EE 17 Indicator Lights RTT 19 Standard Hardware cease ive tesiuko eU nette cus ox dee TIERE EB EUIS uns 20 Optional Hardware 5 ient err ropa cd Ree ne Rbrcbee be i no RpR a 20 Standard SOTDABEGS see trususei dusk Ia DER epH duke O Ex pi ka Ue Fere eA UEE 2 If You Have a Touch Screen ue eicere onore tnu oomen nane 22 Section 2 Using the Keyboard and Mouse 23 Keyboard Baste E E 24 Restarting the Computer uiuis cera ink fex Feb rtm i Hae ed ra sam nd 24 Primary Keys acesussxsectaterabes v ien e laa ki EO E xU ERE Er VO dina 24 Du KEYS c 27 Numeric Keypad D 28 dB 29 FUNCTION KEYS p 30 Other Key c REEE EER EIE ENRE 31 Using the
89. problems solutions to 120 121 processor 20 protecting equipment from power surges 95 R radio modem additional documentation 53 antenna position 48 capabilities 47 registering 44 software 50 troubleshooting 139 recycling batteries 73 replacing the battery 69 restarting the computer 24 resuming 40 RJ 11 connector 99 cleaning 107 defined 144 illustrated 17 S safety information vi screen See See display See display selecting a surge suppresser 95 serial port connecting a printer 80 connecting an external mouse 81 defined 144 illustrated 17 settings changing defaults 56 software radio 50 standard 21 speaker illustrated 17 stand alone charger 86 144 standard hardware 18 standard software 21 startup instructions 37 startup problems solutions to 41 storing batteries 72 105 storing the computer 109 stylus using 42 surge suppressors 95 suspend mode 67 145 System Configuration Utility SCU 56 accessing 57 defined 145 T telephone line connecting 99 temperatures battery 64 124 operating 106 storing the computer 109 150 79 0030 001 11 January 2001 t Index tips battery 62 touch screen 42 calibrating 22 cleaning 102 troubleshooting 138 transferring files using an external CD ROM 85 using an external floppy disk drive 83 using PC cards 78 using the internal landline modem 100 troubleshooting common solutions 121 what to try first 120 turning MaxBright on and off 29 40
90. re Changing the Speed of the Mouse To change the speed of the mouse from the Start Menu select Settings Control Panel and then choose Mouse to make adjustments 79 0030 001 11 January 2001 33 X C 6250 Pro 300 NT User s Manual at 34 79 0030 001 11 January 2001 h SECTION 3 Getting Started Introduction 36 PRECAUTIONS 36 The First Time 37 Connecting the AC Adapter 37 Installing and Charging the Battery 38 Turning the Computer On and Off 40 Startup Problems 41 If You Have a Touch Screen 42 X C 6250 Pro 300 NT User s Manual ith ma t Introduction This section includes procedures for setting up and using your computer for the first time PRECAUTIONS Please be aware of the following important information before you begin operating your computer Data stored on floppy disks may be corrupted if the disks come in close contact with the magnetic components of the computer Do not lay a floppy disk on top of or under the computer The internal components of the computer will be damaged if exposed to contaminants When dust covers the PC card door or the battery door on the computer are open shield the unit from all contaminants such as liquids rain snow and dust You can lose data if you remove the battery while the computer is operating on battery power Turn off the unit by pressing FN OFF before you remove the battery You can also lose data if the battery is removed for
91. remely hot or cold temperatures for long periods The mobile computer display does not require a screen saver Using screen savers consumes valuable battery power and is discouraged unless the unit is connected to external power and an external monitor If you plan to store the computer for more than 30 days remove the battery Store the battery within the recommended temperature range 10 C to 30 C 50 F to 86 F 66 79 0030 001 11 January 2001 L me Section 6 Managing Batteries and Power Low Battery Warnings When the battery becomes low the mobile computer beeps and the battery indicator light blinks If you are running Windows a warning message also appears on the screen periodically Unless you connect external power or replace the battery within a reasonable time the system turns off the computer automatically If the battery voltage becomes very low the computer shuts off and you cannot turn it back on until you correct the low battery condition Power saving Features Suspend Suspend mode turns off the system if there is no activity for a period of time The computer also enters suspend mode if the battery capacity becomes critically low and external power is not connected or the battery is not replaced Inactivity Suspend will not happen when certain cards are inserted into a PC card slot on the unit Shutdown the unit remove the card then reboot Note Some systems do not automatically enter
92. riods during which the battery has not been used deep cycling it up to four times in succession may increase its capacity You may want to do this over consecutive weekends since each deep cycle process can take up to 40 hours After this initial conditioning maintain battery capacity by deep cycling at the recommended frequency 72 79 0030 001 11 January 2001 L ar t Section 6 Managing Batteries and Power Disposing of Batteries WARNING The mobile computer is powered by a rechargeable Nickel Metal Hydride NiMH battery Disposing of the battery improperly can cause serious personal injury Do not crush the battery or place it in a fire The battery is recyclable and under various state and local laws it may be illegal to dispose of it into the municipal waste stream Check with your local solid waste officials for details on recycling options or proper disposal 79 0030 001 11 January 2001 73 X C 6250 Pro 300 NT User s Manual at 74 79 0030 001 11 January 2001 h SECTION 7 Using PC Cards Introduction 76 Inserting and Removing a PC Card 76 Transferring Files Using PC Cards 78 Using Bootable PC Cards 78 X C 6250 Pro 300 NT User s Manual i m t Introduction A PC card is a self contained credit card sized device that can be used to store programs data or to expand the capabilities of your computer The mobile computer accepts Type Type II and Type III PC card
93. roper surge operation Lighted on off switches are not recommended since they can produce electrical noise The Joule ratings should be a minimum of 480 Joules for the AC surge circuit The Joule ratings should be a minimum of 240 Joules for the modem The modem surge circuit should present low capacitance to the modem line or it will slow the transmission rate Capacitance should be specified at less than 50 picofarads Quality surge suppressor manufacturers generally offer a lifetime warranty Consider obtaining a protected equipment coverage policy which insures the equipment in the event of surge damage The devices that will be attached to the computer also need to be surge protected 96 79 0030 001 11 January 2001 h SECTION 9 Modems Introduction 98 Which Modem Do Have 98 Using the Internal Landline Modem 99 Transferring Files 100 X C 6250 Pro 300 NT User s Manual i m t Introduction The mobile computer may be equipped with one of several modems A modem allows the computer to exchange data over a phone line with another computer that is also equipped with a modem See Section 5 Customizing Settings for correct IRQ and communication port settings Which Modem Do Have To verify which modem is installed in your unit locate the Config string label on the bottom of the computer check the seventh digit in this string and then refer to the following table If the
94. s Inserting and Removing a PC Card The PC card sockets are located on the back of the computer CAUTION The internal components of the mobile computer will be damaged if exposed to contaminants When the PC card door is open shield the unit from all contaminants such as liquids rain snow and dust To insert a PC card 1 Provide a suitable environment for the computer and then open the PC card door by pushing in on the door and sliding the latch down Push in on the door and slide the latch down IL Gp p ad IL E ad ad Gar Ejector Buttons PC Card 76 79 0030 001 11 January 2001 th ar t Section 7 Using PC Cards Important Make sure the card is positioned correctly when you insert it Attempting to insert the card upside down can damage the ejector button and this may cause the button to malfunction when you remove the card 2 Position the card and carefully slide it into the card socket until it is firmly seated 3 Close the PC card door and push the latch up to secure it To remove a PC card 1 Before you remove the card right click on the card wizard icon in the system tray area of the screen near the clock in the lower right corner and choose Stop card name card If the card is not highlight
95. s The Asterisk key is used to multiply numbers The Forward Slash key is used to divide numbers The period key inserts a decimal point The ENTER key generates a total for calculations you have entered On the mobile computer you must press the FN key in combination with other keys to perform various tasks These keys are labeled with a small box around the command For example FN PGDN a ete Press FN ON FN SPACEBAR FN OFF FN F1 FN F1 FN F2 To do this Turn on Resume the computer Suspend the computer Toggle the backlight on and off monochrome display Toggle MaxBright on and off 10 4 inch color display only Dim the display backlight on 10 4 inch color only available when MaxBright is off 79 0030 001 11 January 2001 29 X C 6250 Pro 300 NT User s Manual i mt t FN F3 FN F4 FN F5 FN F6 FN F7 FN NUM LK FN INSERT FN END FN HOME Press FN PGDN FN PGUP Brighten the display backlight on 10 4 inch color only available when MaxBright is off Lighten the display contrast not available on the 10 4 inch color display Darken the display contrast not available on the 10 4 inch color display Decrease the volume Increase the volume FN F12 Toggle NUM LOCK on and off In NUM LOCK mode the blue keys on the keyboard emulate a numeric keypad Toggle Insert mode on and off Activate the End key The function of the End key is defined by the appli
96. s rely on the indicator light to determine when the battery is fully charged The gas gauge is unreliable in these cases it may read 100 percent but the actual capacity is only 10 percent 79 0030 001 11 January 2001 89 X C 6250 Pro 300 NT User s Manual i i t Vehicle Cradle The vehicle cradle is a vehicle based docking station designed to safely secure the computer in the vehicle A standard key lock located on the front of the cradle locks the computer onto the cradle for security purposes You can use the vehicle cradle to Charge batteries Communicate with other devices Or Access USB devices not currently availabe with NT 4 0 Front View Cradle Contact Fine Rear Guide Blocks Front Guide Blocke Kear Latching Hook ear Labcning nooks Latching Dovetail Handle Key Lock NEN Release Lever Fower On Indicator Under Handle Latching Dovetail Front Guide Block Rear Guide Block Back View Cradle Contact Pins Rear Latching Hooks Rear Latching Hooks Identification Tag Serial Fort Com2 USB GND Terminal Block t Ant i External Antenna Terminal Block Mounting Mounting VEM Screws 90 79 0030 001 11 January 2001 L me Section 8 Optional Equipment and Accessories PRECAUTIONS e There are no user replaceable parts within the vehicle cradle so do not open the cradle case The vehicle cradle is internally protected It resets automatically
97. s Control Panel and then choose Mouse The Motion tab contains settings for the mouse speed It s difficult to position the mouse on window borders From the Start Menu select Settings Control Panel and then choose Display Click on the Appearance tab select Active Window Border under Item and then increase the numbers under Size PC Cards can t remove the PC card Press the ejector button located inside the PC card door on the back of the computer Use one finger to press down lightly on top of the card and then slide it out e f the ejector button malfunctions when you press it release the button and then press it again Diskette Read Error Any memory card in the PC Card socket except for a properly formatted memory card will cause this error since it is trying to read the PC Card PC SRAM cards are not readable on the mobile computer e f the SRAM card is reformatted on the computer read write operations will be successful 136 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting PC Cards The system does not recognize the PC Card CD ROM when it is inserted into the PC Card socket From the Start Menu select Shutdown and then Shutdown the computer Plug in the PC card and then restart the computer Drivers may not be installed Contact your organization s help desk for assistance The computer locks up when I remove the PC card Before you remove the card right cl
98. s the expansion board may need to be replaced Report this error to your supervisor or your organization s help desk 116 79 0030 001 11 January 2001 i Ba t Appendix A Error Messages PC87570 CPU test failed Press ENTER to continue PC87570 initialization failed Press ENTER to continue PC87570 RAM test failed Press ENTER to continue PC87570 ROM test failed Press ENTER to continue Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons You can press ENTER to continue to use the computer since basic computer functions may still be operable however the battery will not be charged properly If the problem persists contact your organization s help desk Windows Messages Windows messages are typically self explanatory See Appendix B Troubleshooting for more information Application Messages Both MS DOS and Windows applications may display messages if a warning or error condition occurs Refer to the online Help or other documentation for the application that generated the message 79 0030 001 11 January 2001 117 X C 6250 Pro 300 NT User s Manual at 118 79 0030 001 11 January 2001 h APPENDIX B Troubleshooting What to Try First 120 For More Help 120 Common Solutions to Common Problems 121 Applications 122 Batteries 124 Display 126 Hard Disk 128 I O Ports 128 Keyboard 129 Landline Modems 130 Miscellaneous 133 Mouse
99. seful life of the product can be enhanced by not intentionally abusing it Use the power management feature control in the System Configuration Utility SCU Power management conserves power but also ensures that the read write heads are unloaded and the hard drive is spun down within the time specified Whenever possible suspend the unit by pressing FN OFF before moving it from one location to another This will unload the read write heads and spin down the disk Maintain the environmental seal of the computer by keeping the PC Card door closed and latched Also avoid exposing the unit to extreme temperatures or moisture when the PC Card door is open Periodically backup or archive important files and data 79 0030 001 11 January 2001 103 X C 6250 Pro 300 NT User s Manual i m t External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product In addition follow these recommendations When the PC Card hard drive is not inserted in a PC Card socket store the hard drive in a protective carrying case This will help protect it from inadvertent shocks Always use care when handling the hard drive Do not drop bend flex or crush it Avoid exposing the PC Card hard drive to extreme moisture heat or sunlight Keep all debris out of the connector to ensure good electrical connections There are no user repairable parts in the PC Card hard driv
100. senesnsnnsrnrnrrernnrrsrrrrerne 104 Battery Maintenance and Storage 105 Maintaining Batteries 5 corren npe bep v DpRE ne E rekPuRECES 105 Storing Batteries MEE ED s 105 Computer Maintenance and Storage 106 Maintaining Your Computer ssiasoserete anco b ae ex v ad Re taret 106 Care and Cleaning ois oe abad ats pner bp od epo eulos ete pEDE 106 Storing Your COMpuUter MM EET TOT 109 Appendix A Error Messages usu sis cius aen EMEN DUM IxNRMEAMINIMDARLN NUES 111 Litora ipu o o NP EU 112 POST M SSAEBS odacsapuckddinsesinuinetUSeE E ReetRu ERES tica cU URS Een 112 Windows Messages eere eere 117 Application Messages 5 e copo io rao eos roS n haa n eau oaa ara n Pan renuas 117 79 0030 001 11 January 2001 xiii X C 6250 Pro 300 NT User s Manual m Appendix B Troubleshooting isuissasiesa i eia RUP pu sis G2 A IM RAERENEUNE 119 l nrecEIVAZIqe cununa iaa aa aa aaa 120 For More Help mc 120 Common Solutions to Common Problems 121 Applications mdtensiviadskubdiqes duo cH d dated etu Heva d Uo DSDRbdu DID M odd 122 EIaUEBIIBE sed destro evt ae E CERO RU ceo vod Va s p eee URP RE 124 DISGIAY e HQ 126 Hard Disk TRI 128 VO PONM Siena TNNT 128 KEVDOAIC T 129 Landline MOCGITIS uiia qup sevu cies kbrkd te eu ax E dx ed RE RP Ia X xa a dt RP a 130 Miscela N
101. ser s Manual i m t WARNING CMOS checksum invalid run SCU WARNING CMOS failure run SCU Run the System Configuration Utility SCU to set the system configuration If the problem persists contact your organization s help desk See Section 5 Customizing Settings for more information about the SCU WARNING Keyboard controller failure WARNING Keyboard failure Reboot the computer by pressing CTRL ALT DEL If the problem persists the keyboard is not usable contact your organization s help desk WARNING No bootable floppy drive O installed WARNING No interrupts from timer O Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk WARNING Time date corrupt run SCU Run the System Configuration Utility SCU to set the time of day and date See Section 5 Customizing Settings for more information about the SCU WARNING Unexpected amount of memory run SCU Run the System Configuration Utility SCU to reinitialize the system configuration If the problem persists contact your organization s help desk See Section 5 Customizing Settings for more information about the SCU xxxxxh Option ROM checksum failure where xxxxxh is the starting address of the option ROM An expansion board contains a defective ROM Try restarting the computer by pressing CTRL ALT DEL If the problem persist
102. sum An expansion card has a bad ROM checksum The expansion card may need to be replaced Contact your supervisor or your organization s help desk 112 79 0030 001 11 January 2001 i Ba t Appendix A Error Messages Disk not found FATAL CMOS RAM test failed FATAL DMA controller faulty FATAL Faulty DMA page registers FATAL Faulty refresh circuit FATAL Interrupt controller failed FATAL No RAM found FATAL No video display found FATAL RAM error at location xxxxxx Wrote xx Read xx FATAL ROM checksum incorrect Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your supervisor or your organization s help desk Fixed disk controller failure Disk controller is not responding Report this error to your supervisor or your organization s help desk Fixed disk failure Report this error to your supervisor or your organization s help desk Gate A20 failure Hardware failure Report this error to your supervisor or your organization s help desk Hard disk boot sector invalid Hard disk failed Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons If the problem persists contact your organization s help desk 79 0030 001 11 January 2001 113 X C 6250 Pro 300 NT User s Manual i m t Insert boot disk and press any key Internal cache test failed
103. suspend mode when they are connected to external power Systems that can suspend on external power have a user defined option in the System Configuration Utility SCU that enables or disables this feature See Section 5 for information about accessing the SCU By default the computer enters suspend mode after two minutes of inactivity This time out setting can be changed in the System Configuration Utility see Section 5 Customizing Settings You can place the computer in suspend mode manually by pressing FN OFF Files and data are retained and you can resume where you left off by pressing FN ON 79 0030 001 11 January 2001 67 X C 6250 Pro 300 NT User s Manual i mt t Hard Disk Standby To conserve power the hard disk switches to standby mode after a period of inactivity and resumes when it detects activity Display To conserve power the system turns off the display when the computer enters suspend mode It automatically turns on when the computer is turned back on Backlight The display backlight can be turned on to make information on the screen easier to read in low light situations To conserve power on the monochrome display only the system automatically turns off the backlight after a period of inactivity You must manually turn the backlight on by pressing FN F1 when you resume You can change the time out setting for the backlight in the System Configuration Utility SCU See Section 5 Custom
104. t to reset these parameters to their factory defaults and then customize the settings First write down the existing settings in case you need to refer to them Note When upgrading the BIOS in the field you should use Factory Defaults before setting user settings 79 0030 001 11 January 2001 57 X C 6250 Pro 300 NT User s Manual i m t Setting the COM4 IRQs Some modem software will not work with standard communication COM port and Interrupt Request IRQ settings Follow these guidelines for the mobile computer COM Port IRQ Setting Change to Used for COM4 IRQ 3 IRQ 10 GSM Cingular Motient CDPD The IRQ must be set the same in Windows NT and in the SCU Follow the procedures below To view or change the IRQ settings in the SCU 1 From the Start Menu select Shut Down and then choose Restart the computer 2 Read the text on the screen while the computer is restarting and press CTRL ALT S as soon as the following line appears lt CTRL ALT S gt to enter System Configuration Utility Select Components by pressing ALT C Select COM Ports Press TAB to move to COM4 settings Use the UP and DOWN ARROW keys to switch between IRQ values and then press the SPACEBAR on the desired setting 7 Choose OK to save the settings nN oO BR W To view the Windows NT 4 0 IRQ settings 1 From the Start Menu select Programs Administrative Tools and then choose NT Diagnostics 2 Choose the Res
105. tant information about vehicle mounted antennas 48 79 0030 001 11 January 2001 L mt Section 4 If You Have a Radio Modem Radio Indicator Light Indicator lights located below the computer display report current mobile computer activities The indicator light at the far right shows radio power status and message wake up activity 4 j Radio on off There are three modes reported by the radio indicator light Off On Blinking Radio power Radio power For GSM a slow blink means the is off is on computer is in range A fast blink For GSM means the radio connection is active it means the computer is out of range 79 0030 001 11 January 2001 49 X C 6250 Pro 300 NT User s Manual i i t Factory Installed Windows NT 4 0 Mobile Computer Tools and Radio Tools The mobile computer includes factory installed software that makes it easy to verify the operation of your integrated radio modem and radio terminal It also includes help files for installing and using the CardWizard PowerProfiler and Travel 120 Floppy drive These programs are located in the Mobile Computer Tools folder ns Card wizard Landline PowerProfiler Peripheral User s Guide Mode User s Guide Install Readme Additionally it includes files to install and use GSM Wireless LAN and CDPD These are located in the Radio Tools folder e m Ss g i _ Motient I
106. te end of the AC adapter to an AC wall outlet 2 Connect the other end to the computer s power port on the side of the unit 3 Install the battery in your computer and make sure the battery door is latched and secured 79 0030 001 11 January 2001 71 X C 6250 Pro 300 NT User s Manual i mt t Leave the display tilted open and allow unrestricted airflow while the battery is charging This allows excess heat to escape from the battery compartment and helps prevent the battery from overheating The battery starts fast charging automatically and the external power indicator light blinks while the battery is charging At moderate temperatures around 70 degrees Fahrenheit the battery will complete charging in 3 to 4 hours Under extremely cold or hot temperatures however the battery can take up to 16 hours to fully charge Battery Storage and Care Follow these guidelines to maintain performance of NiMH batteries Avoid exposing batteries to extremely hot or cold temperatures for long periods To prevent possible damage to the battery the mobile computer does not allow the battery to charge if the internal temperature of the battery gets too low 5 C or lt 41 F or too high gt 50 C or gt 122 F Charge the batteries nightly where the temperature will remain around 20 C 68 F Store the batteries within the recommended temperature range 10 C to 30 C 50 F to 86 F After storage or pe
107. tery capacity follow the recommendations about deep cycle discharging later in this manual To install the battery 1 Lift up the display and locate the battery door in front of the keyboard 2 Open the battery door by pushing the two latches down and then sliding it away from the unit Battery 38 79 0030 001 11 January 2001 th a t Section 3 Getting Started 3 Align the battery connectors as shown in the diagram below and then place the battery in the computer 4 Replace the battery door by sliding it toward the keyboard and latching it into place The battery starts charging automatically The computer s external power light on the indicator panel blinks while the battery is charging it stops blinking and remains on when the battery has completed charging At moderate temperatures approximately 21 C 70 F the battery will be fully charged in three to four hours In extremely hot or cold temperatures it may take up to 16 hours to charge the battery Note Keep the display tilted open while the battery is charging to help prevent the battery from overheating 79 0030 001 11 January 2001 39 X C 6250 Pro 300 NT User s Manual ith ma t Turning the Computer On and Off You can operate the computer while the battery is charging To turn on the computer 1 Press FN ON FN SPACEBAR Note If the computer does not power on restart it by holding down both mouse
108. the cradle contact assembly pressing it straight down and in 4 If a pin is bent or cannot be cleaned contact your organization s help desk to obtain the correct pin replacements Note Pin 8 on RF units is an RF connector and is not user replaceable Contact your support desk for information about replacing this RF connector 94 79 0030 001 11 January 2001 L ar t Section 8 Optional Equipment and Accessories Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems These problems can include surges spikes noise interference and weather related problems which in turn can cause glitches hang ups crashes performance slow downs and down time with computer equipment The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge protection only a few of them actually provide adequate protection This section provides guidelines for selecting a quality surge suppressor to be used with your mobile computer and it helps identify a few sources for products with acceptable performance Selecting the Right Surge Protection Consider the level of quality you need when selecting a surge suppressor This depends on factors such as surge environment the type of equipment to be protected and the quality of the electrical wiring and service Surge Environment Surge environment re
109. the battery When charging the battery leave the display tilted open and allow unrestricted airflow so excess heat can escape from the battery compartment and prevent the battery from overheating 64 79 0030 001 11 January 2001 L ar t Section 6 Managing Batteries and Power In cold conditions When using a battery in cold conditions the battery capacity can drain 30 percent faster at 4 C 39 F and 70 percent faster at 11 C 19 F To prevent possible damage to the battery the system will not allow a charge if the battery temperature is below 5 C 41 F such as in a closed unattended vehicle during the winter f possible charge the battery in a location with a moderate temperature of around 20 C 68 F The battery won t last as long during the day if charged at lower temperatures because cold slows down the battery s chemical reactions Tip 5 Preventing data loss How to prevent data loss when removing the battery or storing your computer You can lose data if you remove the battery while the computer is operating on battery power To prevent this turn off the unit by pressing FN OFF before you remove the battery The computer is equipped with enough internal backup power to maintain memory contents for about 5 minutes each time you exchange batteries Be careful not to exceed this 5 minute limit when you replace the battery f you plan to store your computer for more than 30 days shut
110. the same in the SCU See Section 5 Customizing Settings for more information How can tell if my Motient radio is working Make sure the IRQ is set the same in the SCU See Section 5 Customizing Settings for more information Motient can be contacted to verify that the computer has a Motient radio installed and that it is registered with their company Contact your company s help desk for assistance 138 79 0030 001 11 January 2001 i Ba t Appendix B Troubleshooting Radio Modems The radio program can t regain network contact after the radio detects a low battery even when the battery is recharged The radio power must be cycled before the radio will resume contact with the network From the Start Menu select Shut Down then select Restart the computer to regain the radio Radio application cannot find radio modem e Make sure the IRQ setting for COM4 is set correctly in the SCU Some applications assume this to be IRQ 3 See Section 5 Customizing Settings The LED light is not on and there is not a PCMCIA icon in the tasktray when try to use WLAN If the LED light is not on and there is not a PCMICA icon in the tasktray then the card has not been restarted and your should perform the following 1 Perform a Shutdown Shutdown From the Start menu select Shutdown and selct Shutdown in the Shutdown window box Wait for 10 seconds after the unit completely shuts down then press FN ON
111. the screen to reconnect the cable to the PC Card insert a diskette and boot the computer Note When booting from an external floppy you cannot see Drive D since it is NTFS 84 79 0030 001 11 January 2001 L ar t Section 8 Optional Equipment and Accessories Using an External CD ROM You can use an external CD ROM drive to copy files to the mobile computer or access information from a CD Before you connect an external CD ROM to the computer check these things Make sure you are using an external CD ROM that is approved for use with the mobile computer Follow the instructions provided on Mobile Computer Tools to install the correct device drivers on the computer Install the Peripheral Readme file After following the appropriate setup procedures you can access the external CD ROM by using Windows Explorer or My Computer Use the drive letter that corresponds to your hardware configuration To connect an external CD ROM 1 Connect the CD ROM cable to your CD ROM drive 2 Open the PC Card door on the back of the computer and insert the PC Card connector into the socket 3 From the start menu SHUTDOWN RESTART 4 f the CD ROM drive is not enabled you wil need to enable its driver by following the steps in the Card Wizard Program Disable it after use Je EA OL o omo
112. tivity If you want to change this time out setting use SCU to make this change Other power management options you may want to change include When the system turns off the backlight or MaxBright When the hard disk is placed in standby mode How power is managed for the COM ports Whether the computer resumes when the radio modem detects a ring signal Whether or not power management is enabled Important Changing or disabling power management options can decrease battery life Set these options at levels that will use the least amount of battery power 56 79 0030 001 11 January 2001 L ar t Section 5 Customizing Settings Accessing the SCU To access the System Configuration Utility 1 From the Start Menu select Shut Down and then choose Restart the computer 2 Read the text on the screen while the computer is restarting and press CTRL ALT S as soon as the following line appears lt CTRL ALT S gt to enter System Configuration Utility 3 Follow the instructions at the bottom of the screen to move around in this utility and change the items you want to customize 4 To exit the utility press ALT E or select Exit from the menu and then choose the appropriate option This utility provides additional options in the Exit menu Default Settings loads default settings defined by the system Factory Defaults loads the settings defined at the time of manufacture Note You may wan
113. top Additional Information For more detailed information about your GSM International Radio Software see the Itronix Technical Bulletin Using your GSM Radio Software for the X C 6250 Pro Computer 79 0030 001 11 January 2001 51 X C 6250 Pro 300 NT User s Manual i m t Wireless LAN Your Cisco Aironet 340 WLAN PC card is integrated in your X C 6250 Pro 300 computer and can achieve performance throughput and security comparable with wired Ethernet connections Once installed you do not need to do anything to turn the WLAN on since it is always on To restart the WLAN card 1 Verify that the unit is not shutdown or suspended If the Radio LED on the right is not on and there is no PCMICA card icon in the tasktray then the card has been deactivated 2 Perform a Supsend Resume This may be done from the Start menu or by depressing FN OFF on the keyboard Wait about 10 seconds for the screen to turn black then depress FN ON and wait until the display comes on Verify that the Radio LED is illuminated and a PCMCIA icon is displayed in the tasktray To install WLAN Utilities 1 Click Start Programs Radio Tools then select Install WLAN Utilities Note If you have the Cisco utilities installed and have any of them open when you Suspend or if your computer goes into inactivity suspend resume you will get a message from the Cisco Utilities Diagnostics 340 Series Removed at time where time is the current time
114. ttle more capacity into the battery however external power can be removed since the battery is virtually full f your battery is new or has not been used for several weeks rely on the indicator light to determine when the battery is fully charged The gas gauge is unreliable in these cases it may read 100 percent when the actual capacity is only 10 percent Communicating with Other Devices The vehicle cradle is designed with a standard serial port and an external USB bus so you can connect external devices such as a printer or modem Upon initial start up the serial port is the default for this computer To change SCU settings see Section 5 Customizing Settings in this manual or contact your companies help desk for assistance The USB port is not supported under NT 92 79 0030 001 11 January 2001 L ar t Section 8 Optional Equipment and Accessories External Antennas An external RF antenna also can be connected to the cradle using the TNC RF connector on the back FCC regulations require that users of vehicle mounted antennas must use only antennas authorized for use with the mobile computer in order to meet FCC RF exposure limits Please contact your organizations s help desk for a list of approved vehicle mounted antennas For mounting installation and or mounting instructions for these types of antennas see the instructions that accompany each antenna RF Antenna Placement WARNING Improper installat
115. tton 3 Follow the instructions on the screen to calibrate the touch screen 42 79 0030 001 11 January 2001 h SECTION 4 If You Have a Radio Modem Introduction 44 Before You Start Register 44 Motient or Cingular 44 Cellular CDPD 44 GSM 45 Wireless LAN WLAN 46 What Can I Do with My Radio Modem 47 Using the Integrated Radio Modem 48 Antenna Positioning 48 Serial Port Settings 48 Radio Indicator Light 49 Factory Installed Windows NT 4 0 Mobile Computer Tools and Radio Tools 50 User Installable Cellular CDPD Radio Software 51 GSM International Radio Software 51 Wireless LAN 52 Additional Documentation 53 X C 6250 Pro 300 NT User s Manual i m t Introduction If your computer is equipped with a radio modem you must register it with the appropriate network provider There are also a few things to remember when using your radio Before You Start Register Before using your radio modem you must sign up for service with a wireless network provider Motient or Cingular If you are registering with the Motient wireless network or the Cingular Mobile Data MOBITEX network your Radio Modem ID RID will be printed on a label as shown below When you register you will need to furnish the network provider with your modem ID and the computer s serial number This information is printed on the bottom of the computer Computer serial number Radio ID MAN 999001 MSN 1234ABCD
116. turning the backlight on and off 29 40 turning the computer on and off 40 U USB port illustrated 17 V vehicle adapter 87 145 vehicle cradle 91 145 video port 17 81 volume adjusting 30 W wireless network providers 44 79 0030 001 11 January 2001 151 X C 6250 Pro 300 NT User s Manual L 152 79 0030 001 11 January 2001 Q ITRONDX Itronix Corporation P O Box 179 Spokane WA 99210 0179 www itronix com 7 898 0003 0 0 0 1
117. uary 2001 105 X C 6250 Pro 300 NT User s Manual i m t Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer Turn off the computer when you are not using it Charge the batteries daily or whenever their capacity is low e Operate the computer within the recommended temperature ranges of 20 C to 60 C 4 F to 140 F Care and Cleaning Physical Inspection Periodically inspect the computer and accessories for wear damage or loose or missing parts Identifying and correcting potential problems early can help reduce the need to return the unit for service Outside Case Like all tools the outside of the computer will get dirty with use The case is made of painted Magnesium with Santoprene bumpers and polycarbonate blend plastic doors and covers These areas can be cleaned with a solution of one part Formula 409 and one part water Follow the procedure below To clean the outside case 1 Disconnect external power and turn off the computer 2 Remove the battery 3 Using a soft dry cloth do not use paper products because they can scratch the surface add a small amount of cleaning solution to the cloth and clean the computer case and bumpers 4 Wipe off any excess liquid with a soft cloth 5 Reinstall the battery 106 79 0030 001 11 January 2001 L ar t Section 10 Maintenance and Storage Display Peri
118. when the CAPS LOCK key is activated This icon appears on the Taskbar when Caps Lock is activated feature currently not available with NT 4 0 Description The CTRL control key works with other keys to perform a variety of functions The ENTER key signals the computer that you have completed your entry This is your way of telling the computer to process the information that you have entered The ESC escape key cancels the current line if you are working in a Command Prompt In Windows the ESC key allows you to exit a pop up window or message box 26 79 0030 001 11 January 2001 L ar t Section 2 Using the Keyboard and Mouse PRT SC In Windows pressing the PRT SC print screen key copies the current screen or window to the clipboard so you can paste it into documents Pressing ALT PRT SC key copies the active window to the clipboard SHIFT The SHIFT key changes the keys A through Z to the UPPER CASE position When you press an alphabetic key the character appears as a capital letter When you press SHIFT with other keys the characters on the upper part of the keys appear For example pressing SHIFT 7 displays an ampersand amp FN Function Some special keys have been established to perform important tasks when pressed and held with the FN key These keys are described later in this document SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the right If you press FN
119. xperienced radio TV technician for help The X C 6250 Pro 300 computer complies with Part 68 of the FCC Rules On the bottom of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area The X C 6250 Pro 300 computer may be connected to the telephone network using the RJ 11 jack provided If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If 79 0030 001

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