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1. Wireless modem is ON and has a Message Waiting from the network e LED Off Wireless Modem is OFF No power is supplied to the wireless modem Lucent Wireless LAN The wireless modem is powered ON after initial boot reboot or resume as indicated by the wireless modem LED being solid green It can be turned off by right clicking the PC Card icon in the system task tray then selecting Stop Orinoco PC Card 3 3 and 5 volt It can be repowered by doing a suspend resume or by rebooting the computer 77 0100 003 19 January 2001 43 GoBook User s Manual Cisco Wireless LAN The wireless modem is powered ON after initial boot reboot or resume as indicated by the wireless modem LED being solid green It can be turned off by right clicking the PC Card icon in the system task tray then selecting Stop Cisco Systems 340 Series Wireless LAN Adapter It can be repowered by doing a suspend resume or by rebooting the computer Installing Your Wireless Modem Software Installing the Software for Your Wireless Modem Following are the installation procedures for installing the software for your wireless modem Air Card 300 CDPD e Software comes pre installed Air Card 350 CDPD e Software comes pre installed Nokia Card Phone 2 0 GSM e Software comes pre installed RIM 802D DataTac for Motient The RIM 802D radio is automatically installed through the Plug and Play feature of the Windows operating system On
2. Calibrating the Touch Screen 9 Startup Problems 11 SECTION 2 GETTING FAMILIAR WITH YOUR COMPUTER 13 Introduction 14 Individual Parts 15 17 LED Activity Indicators 19 LED Power Wireless Modem Indicators 20 viii 77 0100 003 19 January 2001 Keyboard Basics 21 Restarting the Computer 21 Primary Keys 21 Arrow Keys 23 Function Keys 24 Numeric Keypad 24 Touchpad 24 General Guidelines 26 Scrolling Buttons 27 Connecting an External Keyboard or Mouse 27 Disk Drives 27 The PC Card Slot 30 Connecting to an External Monitor 32 SECTION 3 MAKING CONNECTIONS 33 Introduction 34 Rear Connectors 35 Left Side Connectors 37 Right Side Connectors 38 SECTION 4 IF YOU HAVE A WIRELESS MODEM Introduction 40 Before You Start Register 40 Registering Your Wireless Modem 40 39 77 0100 003 19 January 2001 GoBook User s Manual Wireless Modem LED Status 42 Installing Your Wireless Modem Software 44 Using Your Wireless Modem 46 SECTION 5 POWER MANAGEMENT 49 Power Management 50 Battery Calibration 50 Monitoring Battery Power 51 Low Battery Alarms 51 Battery Charging 52 Power Saving Modes 52 Suspend Mode 53 Initiating Suspend Mode 54 Power Button Settings 54 When to Replace the Battery 55 Heat Considerations 56 SECTION 6 CUSTOMIZING YOUR BIOS SETTINGS 57 Using the BIOS Setup Utility 58 BIOS Setup Menu 58 Starting the BIOS Setup Utility 58 The Main Menu 59 Navigating and Entering Inf
3. GoBook User s Manual Identification GoBook IX250 User s Manual January 2001 Revision 003 Copyright Notice Copyright 2001 Itronix Corporation All rights reserved No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any other language or computer language in whole or in part in any form or by any means whether it be electronic mechanical magnetic optical manual or otherwise without the prior written consent of Itronix Corporation South 801 Stevens Street Spokane Washington 99204 Disclaimer This document is printed in the U S A Itronix Corporation reserves the right to revise the manual and make periodic changes to the content without a direct or inferred obligation to Itronix to notify any person of such revision or changes Itronix Corporation does not assume responsibility for the use of this manual nor for any patent infringements or other rights or third parties who may use the manual This document contains valuable trade secrets and proprietary information of Itronix Corporation This product is available for purchase under the terms of the Itronix Hardware Purchase and Software License Agreement Itronix hardware products may be reconditioned or be manufactured from parts and components that may be new used rebuilt or recycled and in some cases the hardware product may not be new and may have been previously installed In any event Itroni
4. Power Management Monitoring Battery Power There are two ways to monitor how much power the battery has left 1 Click Start Settings Control Panel Power Management Power Options then click the Power Meter tab 2 Moving the cursor to the battery icon on the taskbar without selecting anything is the simplest way to check on battery power status The status will show as a pop up when you mouse over the icon NOTE If you do not see the battery icon on the taskbar enable it in Start Settings Control Panel Power Manage ment Choose the Advanced tab and select Always show icon on the taskbar Low Battery Alarms How your computer responds to a low battery condition can be set by going to Start Settings Control Panel Power Management Alarms Two different power alarms can be enabled or disabled the Low Battery Alarm and the Critical Battery Alarm Use the slidebar to set the power level at which the alarms are activated Click on the Action button to choose whether the alarm sounds displays a message or both CAUTION When battery power is low the battery LED indicator will flash and the alarm will beep or display a warning on your screen Take immediate action such as saving files or connecting to the AC adapter or data may be lost When the computer alerts you that the battery is low immediately do one of the following e Connect the AC power adapter e Save your work and suspend to disk Hibernate by clicking t
5. Air Card 350 CDPD The wireless modem is powered on after reboot or resume as indicated by the wireless modem LED being solid on It can be turned off by right clicking on the PC Card icon in the system task tray and selecting Stop Sierra Wireless AirCard 350 CDPD It can then be repowered by doing a suspend resume or a reboot 42 77 0100 003 19 January 2001 Section 4 If You Have a Radio Modem Nokia Card Phone 2 0 GSM The wireless modem is powered on when the modem card is inserted after the SIM card has been inserted The GSM application automatically starts when the modem card is inserted To stop the application you must manually stop the card in the system tray using the PC Card icon or applicable Windows 2000 icon The GSM application will close when stopped Otherwise just minimize the application when not in use RIM 802D DataTac for Motient The wireless modem LED has three states when a DataTac wireless modem is installed They are e Solid Green LED Wireless modem is ON regardless of the state of the computer e Flashing Green LED Wireless modem is ON and has a Message Waiting from the network e LED Off Wireless Modem is OFF No power is supplied to the wireless modem RIM 902M Mobitex for Cingular The wireless modem LED has three states when a DataTac wireless modem is installed They are e Solid Green LED Wireless modem is ON regardless of the state of the computer e Flashing Green LED
6. CAUTION Before attempting to configure a hard disk drive make sure you have the configuration information supplied by the manufacturer of your hard drive Incorrect settings can result in your system not recognizing the installed hard disk 77 0100 003 19 January 2001 63 GoBook User s Manual Advanced CMOS Setup AMIBIOS SETUP ADVANCED CMOS SETUP C 2000 American Megatrends Inc All rights Reserved BootUp Sequence C A CDROM Available Options S M A R T for Hard Disks Enabled A C CDROM BootUp Num Lock Off C A CDROM Display Expansion Mode Enabled CDROM A C Password Check Setup EsC Exit TJ sel PgUp PgDn Modify F2 F3 Color 64 77 0100 003 19 January 2001 Section 6 Customizing Your Bios Settings Advanced CMOS Setup Description Field Setting Function Bootup Sequence A C CDROM Use this field to set the devices from which the system should boot in order of priority The default value is C A CDROM which means that the computer will attempt to boot from the hard disk drive then the floppy drive then the CD ROM C A CDROM The computer will boot from the FDD then the HDD then the CD ROM The BIOS will auto detect a floppy disk in boot device A CDROM A C The computer will boot from the CD ROM then the FDD then the HDD S M A R T for Hard Disabled The S M A R T Self Monitoring Analysis and Enabled Di
7. CTO panel BIOS Real Time Clock battery CTO panel Cradle contact CTO panel ID Serial Number FCC label 18 77 0100 003 19 January 2001 LED Activity Indicators Section 2 Getting Familiar with Your Computer The activity indicators located between the keyboard and the touch screen light up when a particular function of the computer is active Each indicator is marked with a corresponding symbol Icon Function C S ff fa f HDD Media Bay drive Number Lock Caps Lock Scroll Lock Description The computer is accessing the hard disk The computer is accessing the CD ROM the DVD ROM or the Floppy drive The keyboard is in Num Lock mode The keyboard is in Caps Lock mode The keyboard is in Scroll Lock mode 77 0100 003 19 January 2001 19 GoBook User s Manual LED Power Wireless Modem Indicators The case front LED s indicate external power unit ON OFF battery status and wireless modem ON OFF These indicators remain active and viewable even when the LCD panel is closed Light Green LED off Green Flashing Green Green Flashing Green LED off Green Flashing Green LED off Description External power is connected to the unit External power is not connected to the unit Power is ON Suspend to RAM Battery charging Low Battery No battery battery fully charged will always be OFF without external power connected to the unit Wireless modem
8. Maintaining Batteries Follow these guidelines to maintain performance of Lithium Ion Li on batteries e Avoid exposing batteries to extremely hot or cold temperatures for long periods To prevent possible damage to the battery the GoBook does not allow the battery to charge if the internal temperature of the battery gets too low lt 5 C or lt 41 F or too high gt 50 C or gt 122 F e Charge the battery nightly where the temperature will remain around 20 C 68 F e Re calibrate your battery when your battery performance degrades Storing Batteries e Store the battery within the recommended temperature range 10 C to 30 C 50 F to 86 F e Unused or stored batteries can lose power over time When you install a battery that has not been used for awhile connect external power to the computer and charge the battery e After storage battery calibration may increase its capacity 77 0100 003 19 January 2001 87 GoBook User s Manual Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer Turn off the computer when you are not using it e Charge the batteries daily or whenever their capacity is low e Operate the computer within the recommended temperature ranges of 0 C to 60 C 32 F to 140 F Care and Cleaning Physical Inspection Periodically inspect the computer and accessories for wear damage loos
9. YY Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk No boot device available press F1 to retry boot Reboot the computer by pressing CTRL ALT DEL If the problem persists the hard disk may need to be replaced Report this error to your supervisor or your organization s help desk No boot sector on hard disk Data corrupted on hard disk Restore hard disk data by rebooting from CD ROM No timer tick interrupt Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk Non system disk or disk error Replace and press any key to continue Remove the non bootable PC memory card or floppy disk and press any key to reboot Non system disk insert boot disk and press any key Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk Press the F1 key to continue This message indicates that an error was found during POST Pressing the F1 key allows the system to attempt to boot 77 0100 003 19 January 2001 95 GoBook User s Manual Shutdown failure Reboot the computer by pressing CTRL ALT DEL If the message persists contact your supervisor or your organization s help desk Unexpected interrupt in pr
10. including e Power On Self Test POST e MS DOS e Windows e Applications POST Messages When the GoBook computer restarts it tests its hardware components This test is called the Power On Self Test POST If the system finds an error during this test it displays an error message Some POST errors can occur before anything can be displayed on the screen In this case the computer issues a series of beeps then stops working This type of error indicates a serious hardware problem and you should contact your supervisor or your organization s help desk The most common POST error messages are listed next along with solutions you can try 92 77 0100 003 19 January 2001 Appendix A Error Messages BIOS ROM bad checksum An expansion card has a bad ROM checksum The expansion card may need to be replaced Contact your supervisor or your organization s help desk Disk not found FATAL CMOS RAM test failed FATAL DMA controller faulty FATAL Faulty DMA page registers FATAL Faulty refresh circuit FATAL Interrupt controller failed FATAL No RAM found FATAL No video display found FATAL RAM error at location xxxxxx Wrote xx Read xx FATAL ROM checksum incorrect Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk Fixed disk controller failure Disk controller is not responding Report thi
11. is ON Message waiting Wireless modem is Off 20 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Keyboard Basics The keyboard on the GoBook computer looks much like the keyboard of a typewriter and operates in almost the same way While typewriter keys put characters on paper the keys on the laptop enter characters in the computer and perform certain functions depending on the application or program The GoBook computer features e 87 key US UK keyboard 89 key international keyboard e Twelve function keys F1 F12 e Embedded numeric keypad e Mouse keys and cursor control keys Restarting the Computer Press To do this CTRL ALT DEL Reboot the computer Primary Keys Key Description ALT The ALT alternate key is used with other keys to perform special tasks Pressing CTRL ALT DEL resets the computer processing stops and the computer attempts to restart the operating system 77 0100 003 19 January 2001 21 GoBook User s Manual ALT GR BACKSPACE CAPS LOCK Key CTRL ENTER ESC PRTSC The ALT GR key a special function key found on the 89 key international keyboard when pressed and held allows you to use characters in the bottom right of a three character key The BACKSPACE key sometimes represented on the keyboard as a left arrow moves the cursor one position to the left The character to the left of the cursor is erased On the 89 key international keybo
12. more information on registering your RIM 802D radio on the Motient network visit their website at www motient com RIM 902M Mobitex for Cingular Record the radio ID and the GoBook Serial number as labeled on the bottom of the GoBook or shipping box With your company registration account information call Cingular at 1 800 662 4839 and request registration Run a reliable radio application to verify registration was successful 77 0100 003 19 January 2001 41 GoBook User s Manual Lucent Wireless LAN Contact your local area network administrator to setup your computer for your network Cisco Aironet Wireless LAN Contact your local area network administrator to setup your computer for your network CAUTION Your modem generates radio frequency RF signals Do not operate the radio modem before you have registered it with a network provider The network will not accept a signal from an unregistered device Unauthorized use of your radio modem may interfere with local business or government communications resulting in fines or other legal action Wireless Modem LED Status Air Card 300 CDPD The wireless modem is powered ON after reboot or resume as indicated by the wireless modem LED being solid on It can be turned off by right clicking on the PC Card icon in the system task tray and selecting Stop Sierra Wireless AirCard 300 CDPD It can then be repowered by doing a suspend resume or a reboot
13. or replaced The power and ground pins are pins 3 and 8 respectively When charging problems are encountered and replacement pins are not available other pins in the contact assembly can be used to field fix the unit until replacement parts are available 77 0100 003 19 January 2001 79 GoBook User s Manual To clean or replace the cradle contact pins 1 Hold down the protective plastic cover 2 Grasp a pin and pull straight up being careful not to bend it 3 Clean the pin with electrical contact cleaner and reinstall it into the cradle contact assembly If a pin is bent or cannot be cleaned contact your support desk to obtain a replacement pin NOTE Pin 8 is not user replaceable Contact your support desk for information about replacing this RF connector Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems These problems can include surges spikes noise interference and weather related problems which in turn can cause glitches hang ups crashes performance slow downs and down time with computer equipment The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge protection only a few of them actually provide adequate protection This section provides guidelines for selecting a quality surge suppressor to be used with your GoBook and it helps identify a few sources for pr
14. order to Suspend to Disk you must have a special suspend to disk partition on your hard disk drive This partition is pre installed on your computer The pre installed partition is large enough to store all system memory 77 0100 003 19 January 2001 53 GoBook User s Manual Initiating Suspend Mode There are four ways to initiate suspend mode The settings can be adjusted in the Power Management dialog box e The computer will automatically enter suspend mode when not used for a set period of time e Selecting the Stand by button in the Shut Down Windows dialog box e Pressing the power button if enabled in power settings e Pressing the suspend function key FN F3 Power Button Settings The function of the power button can be set to Shut down Stand by or Hibernate in the Power Management Proper ties dialog box in the Windows Control Panel However holding the power button down for more than four seconds will force a power off while operating under any situation resulting in the loss of any unsaved information Power Saving Tips e Avoid operating the fax modem or audio and video applications when using battery power Operating a fax modem video or audio equipment increases the computer s power requirements e Decreasing monitor brightness can also save power Decrease brightness by pushing FN F6 Increase it by pushing FN F7 54 77 0100 003 19 January 2001 Section 5 Power Management When to Replace the B
15. remove the card select the PC card icon in the system tray area of the screen near the clock in the lower right corner and choose Stop card name card The computer locks up when inserting a PC card e Because of the combination media bay configuration on the GoBook the computer may not be locked up Instead it may be taking a couple of minutes before the system recognizes the PC card slot Pen Touch Screen When I try to use the stylus on my touch screen nothing happens e Ifyou cannot select objects accurately with the stylus you may need to recalibrate the touch screen To calibrate the touch screen 1 From the Start Menu select Programs UPDD and then choose Calibrate 2 Follow the instructions on the screen to calibrate the touch screen The touch screen display warps or pillows in high humidity e The computer remains functional however moving the computer to a more suitable environment will allow the display to recover 114 77 0100 003 19 January 2001 Appendix B Troubleshooting Wireless Modems How can I tell if my CDPD radio is working Try the following procedure 1 2 3 4 From the Start Menu select Programs then Sierra Wireless then Aircard3XX then WirelessExpert Press the Next Button If you encounter an error message follow the on screen instructions Verify or enter the correct NEI Network IP address and DNS Domain Name Server IP address for your CDPD
16. saving mode may have shut off suspended the computer Press any key to resume The underlined inverse and hypertext characters are difficult to read on the screen e Change the color scheme From the Start Menu select Settings Control Panel choose Display and then click the Appearance tab to make changes to the color scheme e Make the online hypertext jumps black by adding the line JumpColor 0 0 0 to the Windows Help section of WIN INI I can t see the cursor while using the DOS editor e Press FN INSERT to change from insert mode to overwrite mode to enable a block cursor When it defaults to insert mode the DOS editor uses an underline cursor which is less visible than the block cursor for over write mode The display appears to have random pixels darkened after scrolling e Contact your supervisor or your organization s help desk for information about correcting this problem I changed my display resolution but I see no difference on the screen e Try restarting your computer for the changes to take effect 77 0100 003 19 January 2001 107 GoBook User s Manual Hard Disk The hard disk will not spin up so the computer can t boot up e This occurs if the unit is exposed to extreme low temperatures This is not a hardware failure associated with the hard disk Allow the computer to warm to room temperature I can t save files because the disk is full e Report this situation to your supervisor or your orga
17. sure the cables are attached correctly e Make sure your communications parameters are correct in your application Refer to the online Help for your application 77 0100 003 19 January 2001 109 GoBook User s Manual Landline Modems The modem dials and receives an answer but does not establish a connection e You may have incorrect parameters selected for your application to talk with the remote modem Refer to the online Help for your application e You may need to adjust your modem s baud rate or protocol selection Communications programs such as HyperTerminal or Procomm Plus don t seem to work or they lock Windows e If you are using the internal modem be sure to specify the proper communications port e When you first try to use HyperTerminal or similar application the system responds with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it The modem dials and the answering modem generates tone but our modem does not begin the training sequence to establish a connection Although the problem may appear to originate from the computer the source of the problem is the answering modem e Try setting up the answering modem to generate the correct V 22 tone which can usually be done by sending an AT command to the modem e Add 1300A0 to the initialization string If used this command must be sent immediately before the comm
18. the computer is left idle for a certain amount of time 52 77 0100 003 19 January 2001 Section 5 Power Management Suspend Mode There are several possible settings for suspend mode which can be selected in the Power Management Power Options dialog box You may suspend to RAM suspend to disk Hibernate or disable suspend altogether which is not recommended Suspend to RAM In a suspend to RAM the contents of your computer s memory are held intact while practically all the rest of the components in your computer either turn off completely or reduce power consumption to a minimum In a Suspend to RAM your computer remains active but with the minimum possible power consumption Return the computer to full power by pressing any key A fully charged battery can maintain a Suspend to RAM for many hours Suspend to Disk Hibernate Suspend to Disk Hibernate is similar to turning off the computer except that the current state of the computer is copied to the hard disk as a special file When the computer returns from suspend mode the desktop appears with the same files and programs open as when the computer was suspended Suspend to Disk Hibernate is very useful when you don t want to take the time to shut down all open programs one by one to shut off the computer only to have to open the same programs and files the next time you use the computer This mode is also called hibernation mode Suspend to Disk Partition In
19. the CD ROM DVD ROM from the tray Push the tray into the computer until it closes fully CAUTION When the computer is reading from a CD ROM DVD ROM or Floppy disk drive the indicator light for the drive will flash Do not attempt to remove a disk while this light is active Changing your swappable media bay device Nn nn BW NY Make sure the computer is not accessing the media bay drive Slide the door latches to release the media bay door Click the Unplug or Eject media bay icon on the right side of the taskbar Grasp the media bay device by the removal ribbon and pull straight out until it is clear from the slot Cick OK Re insert the next media bay device by firmly pushing it back into the slot until it clicks into place Precautions for Handling CD ROM DVD ROM Discs Keep these precautions in mind when handling CD ROM DVD ROM discs Always hold the disc by the edges avoid touching the surface of the disc Use a clean dry cloth to remove dust smudges or fingerprints Wipe from the center outward Do not write on the surface of the disc Extremes in temperature may damage discs Store discs in a cool dry place Do not use benzene thinners or cleaners with detergent Only use CD ROM DVD ROM cleaning kits Do not bend or drop the discs Do not place objects on top of discs 77 0100 003 19 January 2001 29 GoBook User s Manual CAUTION Do not insert any foreign objects into the disc tray Do not force
20. the bottom of the computer may get dirty with daily use Pins can be cleaned with a cotton swab dipped in isopropyl alcohol 77 0100 003 19 January 2001 89 GoBook User s Manual Storing Your Computer You can store the GoBook for approximately 7 10 days without losing data as long as the battery is fully charged to begin with If you plan to store the computer for more than 7 10 days follow these storage guidelines To store the computer 1 Files and data should be saved before storing the computer Contact your organization s help desk about the procedure for backing up files or data Exit all applications and use the appropriate procedure to exit from your operating system Turn off the computer Remove the battery from the unit and store it in a dry place n A U N Store the computer within the recommended temperature ranges of 40 C to 75 C 40 F to 167 F If you use PC cards refer to the manufacturer s instructions you received with the card for storage and care information 90 77 0100 003 19 January 2001 APPENDIX A Error Messages Introduction 92 POST Messages 92 MS DOS Messages 98 Application Messages 99 GoBook User s Manual Introduction The following are possible error and warning messages you may encounter while operating the GoBook computer The messages described lin this section are listed below Error and warning messages are generated by several different sources
21. the tray to open or close manually When not in use keep the tray closed to prevent dust or dirt from entering the drive unit If you experience difficulty when removing a CD DVD disc stretch a paper clip or use a pin or a thin metal rod and insert it into the emergency eject hole located on the front panel The CD DVD disk tray should eject immediately This procedure can also be used to remove a CD DVD from the drive when the GoBook is powered off The PC Card Slot The PC card slot can be used as an interface between your computer and a variety of communications devices such as network adapters SCSI adapters fax modems or they can be used to provide additional data storage capacity Your computer s PC Card slot supports Type I H or II PC Cards 32 bit CardBus cards and Zoomed Video cards 30 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Installing a Card 1 The top side of a PC Card is usually identified with a label Insert the card into the slot with the top up and the edge with pinhole contacts going in first You will feel some resistance as the card slides into the back of the slot PC Cards require drivers or a program that allows the operating system to use a specific device Many drivers are included with Windows but if not you will be prompted to install the driver included with your card In Windows 98 the computer will beep twice to indicate successful installation A single
22. to the clipboard 22 77 0100 003 19 January 2001 SHIFT FN SPACEBAR TAB Arrow Keys Section 2 Getting Familiar with Your Computer The SHIFT key changes the keys A through Z to the UPPER CASE position When you press an alphabetic key the character appears as a capital letter When you press SHIFT with other keys the characters on the upper part of the keys appear For example pressing SHIFT 7 displays an ampersand amp Function Some special keys have been established to perform important tasks when pressed and held with the FN key These keys are described later in this document Use the SPACEBAR to enter a space and move the cursor one character to the right On the 89 key international keyboard the two keys to the right of the SPACEBAR are also designed to enter a space and move the cursor one character to the right If other functions are designed for these keys the keys will be printed with the appropriate legends The TAB key moves the cursor to the next tab stop or field Tab stops are defined by your operating system or application program Press the TAB key to move from one field or text box to another The arrow keys are defined by the software application The UP ARROW key usually moves the cursor up one line In some cases you can use the up arrow to make selections from menus and scrollable list boxes The DOWN ARROW key usually moves the cursor down one line In Windows you can use the down a
23. turn off the computer while the battery is charging e If the battery is new or has been stored for a week or more follow this procedure 1 2 3 Make sure the computer is turned off Open the battery door and remove the battery Connect the AC adapter to the computer and an AC wall outlet and then turn on the computer by pressing the Power button Reinstall the battery and replace the battery door Allow the system to remain idle for one hour with the AC adapter connected to the computer The Charging LED stays lit when the battery starts charging If the battery still fails to charge after an hour remove the battery wait several seconds and then install it again If the battery does not begin charging within several minutes return the unit for service The batteries take much longer than seven hours to charge e Under moderate temperatures about 21 C 70 F the computer s battery takes approximately 4 to 5 hours to completely charge Under extremely cold or hot temperatures however the battery can take up to 16 hours to fully charge 77 0100 003 19 January 2001 105 GoBook User s Manual Batteries The batteries don t last very long e Calibrate the battery using the Battery Calibration selection in Power Management see Section 6 Customiz ing Your Bios Settings for additional information If your battery is new or has not been used for several weeks calibrating the battery over a weekend may subst
24. unreliable connection to the external power source Clean the connector using a cotton swab dipped in isopropyl alcohol RJ 11 RJ 45 PS2 USB Connectors Make sure these connectors are operating properly During normal use the connector pins can get dirty or become broken bent or pushed out of place Clean the connector with a cotton swab dipped in isopropyl alcohol Keyboard Check all keys to make sure they are working properly To clean the keyboard use the same cleaning solution and procedure described above for the outside case If keyboard problems persist the keyboard might need to be replaced This can be done without returning the unit for service Contact your local support person for more information T O Ports Make sure the video serial and parallel ports are operating properly Periodically inspect the ports for damage or contamination and make sure the cover is attached to the computer The I O cover can be replaced without returning the unit for service Contact your local support person for more information PC Card Door and Connector Whenever possible make sure this door is closed and latched properly When the PC Card door is closed it provides a watertight seal for the PC Card socket Shield the area from all contaminants such as liquids rain snow and dust when the door is open Make sure the PC Card connector is operating properly by reading from or writing to a PC Card Cradle Contacts The cradle contacts on
25. use by mobile workforces this computer is one of the most practical work tools for collecting managing and communicating information in the field The following pages describe the external and internal features of your GoBook computer 14 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Individual Parts The following diagrams and descriptions provide an overview of your GoBook computer Activity indicators Front View Touch screen display Touchpad buttons Scrolling button Speakers Power wireless modem indicator Touchpad Nitevue Keyboard 8 Internal Microphone 6 O ANI Aoun FW NY Activity indicators 10 On Off power button indicators 77 0100 003 19 January 2001 15 GoBook User s Manual Back View Cooling fan Power jack 15 Pin VGA port 25 Pin parallel port 9 Pin serial port PS2 port RJ 11 modem jack RJ 45 network jack USB port 10 D Rings O oouo FW NY KF 16 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Left Side View 1 PC Card door 2 Microphone jack 3 Audio jack Right Side View 1 Media bay CD DVD Floppy disk or extra battery 2 Radio bay CRMA under media bay 3 Cooling fan 4 Security slot 77 0100 003 19 January 2001 17 GoBook User s Manual Bottom View AU fF WYN Battery Access Panel 5 6 Memory mini PCI modem Lan CTO panel RF adapter
26. use the Power Management program and enter a new time 77 0100 003 19 January 2001 111 GoBook User s Manual Miscellaneous The computer doesn t automatically suspend e Check to make sure the COM ports are off For example exit any application that uses COM ports e Make sure external power is not connected Some systems will not suspend automatically when they are connected to external power The system date and time are incorrect e Reset the correct date and time by choosing the Date Time icon from Control Panel and making the appropri ate changes I receive an out of memory error message e Too many applications may be running at the same time Close applications you don t need e Run MS DOS applications in full screen rather than a window Press ALT ENTER to toggle between full screen and window mode e If you re using desktop wallpaper set wallpaper to None To do this choose Display from Control Panel and make the appropriate change e Make sure you have enough space on your hard disk Contact your supervisor or your organization s help desk for assistance e Set up a permanent swap file Contact your supervisor or your organization s help desk for assistance Holding down the Power button to reset the computer doesn t always work e Try resetting the computer again If this doesn t work remove all power and allow the unit to remain idle for ten minutes After ten minutes connect ext
27. 0100 003 19 January 2001 47 GoBook User s Manual Modifications not expressly approved by Itronix could void the user s authority to operate the equipment 48 77 0100 003 19 January 2001 SECTION 5 Power Management Power Management 50 Battery Calibration 50 Monitoring Battery Power 51 Low Battery Alarms 51 Battery Charging 52 Power Saving Modes 52 Suspend Mode 53 Initiating Suspend Mode 54 Power Button Settings 54 When to Replace the Battery 55 Heat Considerations 56 GoBook User s Manual Power Management Battery Calibration The first time you use a battery you should calibrate it The calibration process empties and charges the battery This allows the Windows battery gauge to accurately monitor battery status To calibrate a battery follow these steps 1 Plug in the AC adapter 2 Restart the computer When the startup screen appears just prior to the Windows logo screen press the Del key to enter the BIOS Setup Utility 3 Inthe BIOS Setup Utility select Power Management Setup Choose Battery Auto Calibration then select Enabled NOTE Make sure that AC adapter amp Battery are present 4 Hit Enter when you are asked Do you wish to do battery auto learning y n in the Battery Calibration dialog This starts battery calibration Battery Calibration will take from 10 to 16 hours depending on how much power the battery may already contain 50 77 0100 003 19 January 2001 Section 5
28. 2001 Section 7 Optional Equipment and Accessories Vehicle Cradle The vehicle cradle is a vehicle based docking station designed to safely secure the computer in the vehicle A standard key lock located on the front of the cradle locks the computer onto the cradle for security purposes You can use the vehicle cradle to e Charge batteries e Communicate with other devices e External RF antenna Rear hold down dogs Positioner Cradle contact pins Rear hold down dogs Positioner Alignment pin ee ee Positioner IN oa Ee External Antenna USB ports indicator LED 12Vdc Front hold down dogs Power and Front View Back View Ground terminals 77 0100 003 19 January 2001 75 GoBook User s Manual PRECAUTIONS e There are no user replaceable parts within the vehicle cradle so do not open the cradle case The vehicle cradle is internally protected It resets automatically if there is a power fault e Do not use the vehicle cradle to charge the computer battery overnight Turn off the vehicle cradle at the end of each work day to prevent draining the voltage in your vehicle s battery below starting levels Charging Batteries The vehicle cradle is designed to charge the computer s battery with voltage from the vehicle battery while you are traveling between customer jobs Follow the procedure below to charge a battery To charge a battery installed in the computer 1 Place the computer on
29. 7 0100 003 19 January 2001 35 GoBook User s Manual 3 Parallel Port Use the 25 pin parallel port to connect your computer to a parallel device such as a printer or set up a direct connec tion between two computers The parallel port supports the faster EPP Enhanced Parallel Port and ECP Extended Capabilities Port specifications which can be enabled using the BIOS Setup Utility 4 Serial Port The 9 pin serial port can be used to connect your computer to serial devices such as a fax modem or a serial mouse This port is identified as COM and is 16550A compatible 5 PS 2 Port You can use the mini DIN PS 2 port to connect your computer to a PS 2 device such as a PS 2 keyboard or mouse 6 Fax modem RJ 11 Jack The fax modem can transmit data using the 56 Kbps V 90 protocol and send and receive faxes at 14 4 Kbps In some countries local regulations may not permit the use of the fax modem designed for this system In this case you may use a PCMCIA modem CAUTION Plug your modem into an analog telephone jack only Most homes use analog lines Do not use digital lines such as the PBX and ISDN systems found in many offices Digital lines may damage your modem 36 77 0100 003 19 January 2001 Section 3 Making Connections 7 LAN RJ 45 Jack optional With the built in Ethernet LAN combo you can make LAN connections without installing PC cards Connection speed is 10 100 Mbps 8 USB Universal Serial Bus Port T
30. Help 102 Common Solutions to Common Problems 103 Applications 104 Batteries 105 Display 107 Hard Disk 108 T O Ports 108 Keyboard 109 Landline Modems 109 Miscellaneous 111 Mouse 113 PC Cards 113 Pen Touch Screen 114 Wireless Modems 115 GoBook User s Manual What to Try First This section is designed to help you determine and fix problems you might encounter while operating the GoBook computer Try the following things in order e First look through the categories in this section for a solution e Ifyou don t find a solution for your situation here try one of the resources listed below e Ifyou are having a problem with a computer application use the online Help that comes with the application to find a solution e Ifyou still cannot resolve your problem contact the help desk at your organization For More Help e Windows Help is already installed on your system To access this information select Help from the Start Menu e Third party Windows manuals are available from your local bookstore 102 77 0100 003 19 January 2001 Common Solutions to Common Problems Appendix B Troubleshooting Solutions to some common problems are listed on the following pages under these categories Applications Batteries Display Hard Disk I O Ports Keyboard Landline Modem Miscellaneous Mouse PC Cards Pen Touch screen Peripherals Wireless Modem 77 0100 003 19 January 2001 103 GoBook User s
31. IOS Setup Menu 58 Starting the BIOS Setup Utility 58 The Main Menu 59 Navigating and Entering Information in BIOS 60 Standard CMOS Setup 61 Standard Feature Description 62 Advanced CMOS Setup 64 Power Management 66 Peripheral Setup 68 Auto Detect Hard Disk 70 Change Supervisor Password 71 Change User Password 71 Auto Configuration with Optimal Settings 71 Exiting and Saving 72 GoBook User s Manual Using the BIOS Setup Utility This chapter explains how to use the Setup Utility to modify the BIOS settings The Setup Utility displays and allows modification of the GoBook components and the configuration of devices that are connected to it This information is used to test and initialize components at start up time and to make sure everything runs properly when the system is operating The BIOS is installed with a set of default values You may be able to increase system performance by changing some of the timing values in the Setup Utility but this can be limited by the kind of hardware you are using In certain circumstances the system may generate an error message that asks you to make changes to the CMOS settings using the Setup Utility This happens when the system finds an error during the POST Power On Self Test that it carries out at startup If you are not sure how to configure the BIOS settings we suggest that you select Auto Configuration with Optimal Settings on the Main Menu screen then exit saving changes T
32. M BSWD I Toggle interactive Serial Mode Enabled RAM BSWD B Displays RF Modem battery level Displayed as a percentage inaccurate ARDIS MOTIENT amp RAM BSWD R Displays RSSI level in dBuV dBuV 107 dBm ARDIS MOTIENT amp RAM BSWD D Displays RF Modem system status ARDIS MOTIENT amp RAM BSWD P Ping which can be used to send a system check to yourself ARDIS MOTIENT amp RAM BSWD N Set the current network ARDIS MOTIENT amp RAM BSWD 7 Select an option from the menu for your session For troubleshooting purposes D R and P will gernerally establish if the RF Modem is functional Displaying RF Modem system status verifies that the computer can communicate with the RF Modem through the terminal application and allows the display of RF Modem specific information Entering D will result in a display similar to the one below LLI 880C746 RSSI 21 94 dBuV Battery Level 40 Network ARDIS Contact Yes Protocol MDC Power Save Enabled Rx Tx Enabled Enabled Radio Chan 2183 Base ID C2 01 13 13 77 0100 003 19 January 2001 117 GoBook User s Manual Wireless Modems Monitoring Receive Signal Strength Indicator RSSI level establishes connectivity within the coverage area Entering R will result in a display similar to the one below Updating RSSI Level RSSI 21 94 dBuV Pinging a unit by sending a message to itself through the network confirms the network connectivi
33. Manual Applications My application locks up acts strangely or produces a General Protection Fault GPF error e If you ve tried to resolve the problem and your application still doesn t respond you may need to restart your computer as described below To reboot your computer select Start Shut Down Restart or press CTRL ALT DEL If the computer does not restart the keyboard may be locked up Reset the computer by holding down the Power button for at least 5 seconds and then releasing the button e The data on the hard disk could be corrupted Run SCANDISK e Windows is out of memory resources Exit Windows and restart Windows Communications programs such as HyperTerminal or Procomm Plus don t seem to work or they lock Windows e When you first try to use HyperTerminal or similar application the system responds with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it e Verify with your company that your computer has an internal modem installed 104 77 0100 003 19 January 2001 Batteries Appendix B Troubleshooting The battery does not charge e To prevent possible damage to the battery the system will not allow a charge if the battery temperature is extremely hot or cold such as in a closed unattended vehicle If possible charge the battery in a location with a moderate temperature of around 20 C 68 F e If possible
34. On the bottom of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENS on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area The GoBook 1X250 computer may be connected to the telephone network using the RJ 11 jack provided 77 0100 003 19 January 2001 iii GoBook User s Manual If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order fo
35. aminants such as liquids rain snow and dust WARNING In order to comply with the FCC RF exposure requirements this device must be operated with a minimum seperation distance of 20 cm between the user nearby persons and the antenna in its intended vertical operating position The antenna location is fixed in the upper right edge of the display screen and is not to be relocated The equipment has been approved to Commission Decision CTR21 for pan European single terminal connec tion to the Public Switched Telephone Network PSTN However due to differences between individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance vi 77 0100 003 19 January 2001 Safety Information The following safety symbols are used in this manual to indicate potentially dangerous situations Do not proceed beyond a WARNING or CAUTION symbol until the indicated conditions are fully understood and met 77 0100 003 19 January 2001 vii GoBook User s Manual Contents SECTION 1 GETTING STARTED 1 Introduction 2 Unpacking Your System 2 Precautions 3 Checklists 4 Features 5 The First Time 6 Installing the Battery 6 Connecting the AC Adapter 7 Turning the Computer On and Off 8 Adjusting the Volume 9
36. and to dial the desired phone number and sent again before re dialing the number since the modem will default to the original setting at the end of the session 110 77 0100 003 19 January 2001 Appendix B Troubleshooting Miscellaneous The computer shuts off unexpectedly e The computer has entered suspend mode Press a key to turn it back on e The battery capacity may be low Connect external power to charge the battery or replace the battery with a fully charged one e The battery contacts may be dirty Turn off the computer remove the battery and clean the contacts The speaker volume is too high or too low e Increase the volume by pressing FN F9 decrease the volume by pressing FN F8 The computer won t turn on e The battery may not be installed properly or it may not be fully charged Make sure a fully charged battery is properly installed e Connect external power to charge the battery if it is not charged e Ifyou are using the AC adapter check the electrical outlet you are using to make sure it is working properly e Ifthe GoBook computer does not turn on restart the computer by holding down the power button for at least 8 seconds and then releasing the buttons The computer won t turn off e Press and hold the Power button for at least 8 seconds The computer enters suspend mode too quickly e When there is no activity for a period of time the computer turns off or enters suspend mode To extend this time
37. antially increase its capacity e As your battery ages the maximum capacity that it can hold naturally decreases and even the best maintained batteries eventually need to be retired Consider replacing the battery if you are not getting the usage you need from it The gas gauge isn t full after charging the battery e This may indicate that the charging process terminated prematurely The gas gauge reads full but the indicator light is still On e Ifyou charge your battery daily rely on the gas gauge reading to determine battery capacity The charging process may continue even if the gas guage reads full External power can be removed because the battery is virtually full My battery seems to have less and less capacity e If your battery is new or if you are using it for the first time you will need to calibrate it prior to using it see Section 5 Power Management for additional information on battery calibration e Over time as your battery ages the maximum capacity that it can hold naturally decreases and even the best maintained batteries eventually need to be retired Consider replacing your battery if you are not getting the usage you need from it 106 77 0100 003 19 January 2001 Appendix B Troubleshooting Display The display performance is slow e The temperature may be too cold Move the computer to a warmer operating environment I can t read the display e Adjust the backlight The automatic power
38. ard the key to the right of the BACKSPACE key is also designed to move the cursor one position to the left The character to the left of the cursor is erased If other functions are designed for this key the key will be printed with the appropriate legend Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position Pressing the CAPS LOCK key again returns the letters to lower case While in the upper case mode pressing the SHIFT key results in lowercase characters when entered You still have to use the SHIFT key to display characters located on the upper portion of the keyboard For example press SHIFT 8 to type an asterisk even when the CAPS LOCK key is activated The CAPS LOCK activity indicator is on when the keyboard is in CAPS LOCK mode Description The CTRL control key works with other keys to perform a variety of functions The ENTER key signals the computer that you have completed your entry This is your way of telling the computer to process the information that you have entered The ESC escape key cancels the current line if you are working in DOS In some DOS applications pressing the ESC key backs you out of your last menu selection In Windows the ESC key allows you to exit a pop up window or message box In Windows pressing the PRTSC print screen key copies the current screen or window to the clipboard so you can paste it into documents Pressing ALT PRT SC key copies the active window
39. attery Over time the battery s capacity gradually decreases We recommend that you replace your battery when you notice that it begins to store significantly less charge Changing the Battery Change the main battery pack as follows 1 Turn off the computer 2 Disconnect external power 3 Close the display and turn the computer over 4 Push in the latches on the battery door 1 while lifting the battery out of the compartment Remove the battery 2 5 Make sure the replacement battery is properly orientated Insert the battery into the battery compartment Check that the latches lock back into position 77 0100 003 19 January 2001 55 GoBook User s Manual Heat Considerations The computer s processor has been specially designed to consume little power and generates very little heat However working in a hot environment or working for long periods may raise the temperature Your computer takes the following steps to lower temperature 1 The cooling fan is turned on You may feel air coming from a vent near the right rear of the computer when this happens If the temperature continues to rise 2 Processor activity is reduced You may notice a slight loss of performance when this happens If the computer overheats 3 The processor will stop functioning and the computer will shutdown 56 77 0100 003 19 January 2001 SECTION 6 Customizing Your Bios Settings Using the BIOS Setup Utility 58 B
40. aying what appears on your GoBook s LCD screen open the Control Panel Double click Display The Display Properties window opens Click the Settings tab Click the Advanced button Click the S3DuoVue tab The screen shown at the right appears Select the CRT box to enable display on an external monitor You can also use the FN F2 hot keys to cycle through the CRT LCD and CRT LCD settings 32 77 0100 003 19 January 2001 SECTION 3 Making Connections Introduction 34 Rear Connectors 35 Left Side Connectors 37 Right Side Connectors 38 GoBook User s Manual Introduction Your computer is equipped with a full array of ports and connectors including standard input output I O ports for quickly and easily adding peripheral devices such as printers and monitors Refer to documentation included with individual devices for details on connecting these devices to your computer Along with the standard ports found on most computers your computer may also include modem and LAN optional ports offering advanced communica tions technology 34 77 0100 003 19 January 2001 Section 3 Making Connections Rear Connectors You will find the serial parallel and VGA ports under the port cover at the back of the computer 1 DC in Jack Connect the DC power cable from the AC adapter to this jack 2 VGA Out External Video Port The 15 pin monitor port can connect your computer to an external monitor 7
41. beep means that there was a problem recognizing the card There is no beep with other versions of Windows software NOTE Please read the instructions included with individual PC Cards Some cards may be inserted with power on while others require that the computer be turned off Removing a PC Card 1 2 3 4 If a PC Card is in use you must shut down the PC Card before removing it Click the PC Card icon on the right side of the taskbar then click Stop When the Windows message appears telling you that it is safe to remove the card click OK Press the eject button on the PC Card slot to release the eject button it is spring loaded and remains hidden until it is pressed Press the eject button again to release the PC Card 77 0100 003 19 January 2001 31 GoBook User s Manual Connecting to an External Monitor The GoBook has a 15 Pin VGA monitor port to connect your computer to an external monitor Using the VGA monitor port for dual display You may use an external monitor simultaneously with your GoBook s LCD You may also use the external monitor only and disable the LCD or use the LCD Only 1 W O oo N AUA Locate the 15 pin VGA monitor port on the rear panel of your GoBook and connect the video signal cable from the external monitor to the monitor port Connect the monitor s power cable to a power outlet and turn on the monitor If the new monitor has not automatically been detected and is not displ
42. can I tell if my ARDIS MOTIENT or RAM BSWD radio is working e Enable a RIM Radio communication session 1 From the Start Menu select Programs Communications then Terminal 2 Double click the Make a new session icon to bring up the Session Properties dialogue box On the Communications Tab enter a name for the session select modem RIM Radio on COM4 then click the configure button 3 Under the Device Properties Port Settings tab check Manual Dial and configure the Connection Properties as follows Baud Rate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware 4 Click OK to save these settings and return to Session Properties 5 Enter any digit in the Telephone Number block and click OK then click OK again This will bring up the Connection Dialing status window for your terminal session In this box you will see an OK and a X box in the upper right hand corner Click OK The terminal session will come up again with a question mark and an X 6 Type menu entered keys will not be displayed at the cursor to enter the diagnostic screen and view options for the session The diagnostic will establish communications with the RF Modem and begin updating 116 77 0100 003 19 January 2001 Appendix B Troubleshooting Wireless Modems Q Quit the diagnostic and reset the radio ARDIS MOTIENT amp RAM BSWD H Displays RF Modem firmware and date ARDIS MOTIENT amp RA
43. ce installed the radio can be accessed as COM4 44 77 0100 003 19 January 2001 Section 4 If You Have a Radio Modem 1 To verify the radio is installed and functioning correctly a hyperterminal session can be used to access RIM s built in diagnostic program 2 To access this diagnostic program create a hyterterminal session direct to COM4 with 8 data bits no parity Istop bit and hardware handshaking 3 Once a connection has been established type menu lower case without the quotes and press enter The RIM Diagnostic screen should appear This diagnostic program allows the user to send a short message either to yourself or another device on the network For more information on how use the built in diagnostics visit the RIM website at www rim net RIM 902M Mobitex for Cingular The RIM 902M radio is automatically installed through the Plug and Play feature of the Windows operating system Once installed the radio can be accessed as COM4 1 To verify the radio is installed and functioning correctly a hyperterminal session can be used to access RIM s built in diagnostic program 2 To access this diagnostic program create a hyterterminal session direct to COM4 with 8 data bits no parity 1 stop bit and hardware handshaking 3 Once a connection has been established type menu lower case without the quotes and press enter The RIM Diagnostic screen should appear This diagnostic program allows the use
44. computer has a touch screen display Follow the guidelines below to calibrate the touch screen for optimum use CAUTION e Always use an approved stylus e Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen e To clean the touch screen panel apply a household glass cleaner to a soft clean dry cloth and wipe the screen 77 0100 003 19 January 2001 9 GoBook User s Manual Calibrating the touch screen To calibrate the touch screen click the Start menu select Programs UPDD or Touch screen and then select Cali brate which opens the touch screen calibration program Calibrating the touch screen involves touching and releasing on the X with the stylus on your screen This action aligns the background image with the screen NOTE If you cannot select objects accurately with the stylus you may need to re calibrate the touch screen This can be accomplished by revisiting the procedure above Adjusting the Screen You can adjust the display brightness for better viewing Use the following keys to make adjustments To Do This Press Lighten the display FN F7 Darken the display FN F6 Setting the Date and Time To set the date and time 1 Click the Start button select Settings select Control Panel and double click the Date Time icon 2 From the Date Time Properties menu make changes to the Time and Date and t
45. e A command was entered that is spelled incorrectly or does not exist on the computer Invalid media type reading drive X where X is any drive letter Abort Retry Fail The media may not be formatted Press A to abort then format the card using the MS DOS Format command or from Windows using the Format Disk command Invalid drive specification You tried to access a drive that does not exist This can happen if you try to access drive D but the media is not loaded Report this error to your supervisor or help desk 98 77 0100 003 19 January 2001 Appendix A Error Messages Non System disk or disk error Replace and press any key when ready This can occur if media is in the card socket and you restart the computer Remove the media and then press any key Not ready reading drive X where X is any drive letter Abort Retry Fail Make sure that the media is inserted fully into the card socket then press R to retry Windows Messages Windows messages are typically self explanatory See Appendix B Troubleshooting for more information Application Messages Both MS DOS and Windows applications may display messages if a warning or error condition occurs Refer to the online Help or other documentation for the application that generated the message 77 0100 003 19 January 2001 99 GoBook User s Manual 100 77 0100 003 19 January 2001 APPENDIX B Troubleshooting What to Try First 102 For More
46. e or missing parts Identifying and correcting potential problems early can help reduce the need to return the unit for service Outside Case Like all tools the outside of the computer will get dirty with use The case is made of painted Magnesium and polycarbonate blend plastic doors and covers These areas can be cleaned with a solution of one part Formula 409 and one part water Follow the procedure below To clean the outside case 1 Disconnect external power and turn off the computer 2 Remove the battery Using a soft dry cloth do not use paper products because they can scratch the surface add a small amount of cleaning solution to the cloth and clean the computer case 4 Wipe off any excess liquid with a soft cloth Reinstall the battery 88 77 0100 003 19 January 2001 Section 8 Maintenance and Storage Display Periodically inspect the display to make sure the contrast and brightness functions are operating properly and that all pixels are operational To clean your touch screen To clean the display assembly use the same cleaning solution and procedure described earlier for the outside case In some cases you can use a small amount of isopropyl alcohol to remove streaks or smears Use a soft clean cloth to clean the display Do not use paper products because they can scratch the screen External Power Connector The external power connector may sometimes be exposed to moisture and or contami nation causing an
47. e the vehicle cradle to charge batteries or to communicate with other devices Video Graphics Array VGA This is a video standard that allows for resolutions up to 640x480 with up to 16 colors at a time It also allows for 320x200 resolution with 256 colors video port This port can be used to connect an external monitor 77 0100 003 19 January 2001 123 GoBook User s Manual 124 77 0100 003 19 January 2001 Index A AC adapter connecting 7 defined 119 adjusting the screen touch screen 10 antennas external 78 applications defined 119 troubleshooting 104 battery calibration 50 changing 55 charging 7 52 installing 7 battery cont maintenance 87 storage and care 87 temperatures 105 troubleshooting 105 BIOS setup utility 58 C Caps Lock mode 22 CD ROM 28 chargers vehicle adapter 74 vehicle cradle 75 checklists unpacking 4 cleaning the computer 88 89 GoBook User s Manual clock setting 10 CMOS Setup advanced 64 standard 61 compliance statements iii D date setting 10 display adjusting 10 cleaning 89 troubleshooting 107 drives disk 27 DVD ROM 28 floppy disk FDD 28 E equipment standard 2 error messages 92 External Monitor 32 external power defined 120 vehicle adapter 74 vehicle cradle 75 F FCC statements compliance iii Function Keys 24 G GoBook IX250 computer ii cleaning 88 restarting 21 storing 90 H hard disk care and handling 85 de
48. ed Battery low warning beep disabled Beep Enabled Battery low warning beep enabled beeps at 7 remaining Radio Wake Up Enabled The internal radio is allowed to resume the unit Disabled The internal radio is not allowed to resume the unit High Performance Enabled The CPU clock runs at full speed on battery power On Battery Disabled The CPU clock is slowed to 3 4 speed to conserve battery life 77 0100 003 19 January 2001 67 GoBook User s Manual Peripheral Setup Settings on this page allow you to change port configurations AMIBIOS SETUP PERIPHERAL SETUP C 2000 American Megatrends Inc All rights Reserved Coml Serial Port Auto Available Options LPT Port 378 Auto LPT Extended Mode Normal Disabled EPP Version N A Parallel Port ECP DMA Channel N A ESC Exit TJ sel PgUp PgDn Modify F2 F3 Color 68 77 0100 003 19 January 2001 Peripheral Setup Description Section 6 Customizing Your Bios Settings Field Setting Function COM 1 Port Auto COM is assigned to the serial port located at the rear of your GoBook Set this field to Auto to enable the system to automatically assign an I O address and interrupt to the port Disabled Disables COM 1 You may need to remove this port in Windows to release the IRQ resource for use by other devices LPT Port Auto Set this field to Auto so that the system automatically assig
49. eless Modems 115 APPENDIX C GLOSSARY 119 INDEX 125 77 0100 003 19 January 2001 xiii GoBook User s Manual xiv 77 0100 003 19 January 2001 SECTION 1 Getting Started Introduction 2 Unpacking Your System 2 Precautions 3 Checklists 4 Features 5 The First Time 6 Installing the Battery 6 Connecting the AC Adapter 7 Turning the Computer On and Off 8 Adjusting the Volume 9 Calibrating the Touch Screen 9 Startup Problems 11 GoBook User s Manual Introduction Congratulations on your purchase of the Itronix GoBook computer Your new GoBook features the most innovative advances in portable computing technology It combines state of the art ergonomics with a rugged durable architec ture to provide you with a notebook computer that is compact powerful rugged and easy to use Designed for a wide range of general business and personal productivity applications the GoBook is an ideal choice for use in the office or on the road For maximum expandability without compromising portability the GoBook accommodates a number of modules including CD ROM DVD FDD drives and one PC card slot The high capacity hard disk drive provides you with plenty of storage space for multimedia files and applications The GoBook features a standard 87 key Nitevue keyboard 89 key international The high resolution 12 1 inch touch screen LCD panel provides clear and crisp viewing with touch screen convenience Thi
50. ernal power and retry 112 77 0100 003 19 January 2001 Appendix B Troubleshooting Mouse I have difficulty double clicking the mouse fast enough e From the Start Menu select Settings Control Panel and then choose Mouse The Buttons tab contains the setting for the double click speed I can t see the mouse pointer e The mouse pointer may be off the screen Move the mouse until it reappears on the screen e From the Start Menu select Settings Control Panel and then choose Mouse The Motion tab contains settings for the mouse speed and trail PC Cards I can t remove the PC card e Press the ejector button located inside the PC card door on the side of the computer The button will pop out Press down on top of the ejector button to eject the PC card Slide the card out e If the ejector button malfunctions when you press it release the button and then press it again Diskette Read Error e Any card in the PC Card socket except for a properly formatted memory card will cause this error since it is trying to read the PC Card The system does not recognize the PC Card CD ROM when it is inserted into the PC Card socket e There is a delay of 10 to 15 seconds before the CD ROM drive is recognized e Drivers may not be installed Contact your organization s help desk for assistance 77 0100 003 19 January 2001 113 GoBook User s Manual PC Cards The computer locks up when I remove the PC card e Before you
51. erred to as double clicking an object Dragging e Move the pointer to the desired location then press down the left button While still holding down the left button move the pointer to the desired location Release the button 77 0100 003 19 January 2001 25 GoBook User s Manual e Move the pointer to the desired location Tap the touchpad twice quickly as if you were double clicking however do not remove your finger after the second tap Move the cursor to the desired location Lift your finger to finish dragging Adjust the touchpad settings by selecting Settings Control Panel Mouse Buttons These settings allow you to change the orientation of the touchpad from right handed to left handed and fine tune the pointer movement and timing of clicks Touchpad Precautions The Touchpad is a pressure sensitive device If not properly cared for it can be easily damaged Please take note of the following precautions e Do not rest heavy objects on the touchpad or the touchpad buttons General Guidelines The mobile computer uses a Liquid Crystal Display LCD which is the type of screen used on many notebook and sub notebook computers One problem experienced on computers with an LCD display especially in cold environ ments is that the cursor seems to disappear whenever the mouse is moved quickly To improve the visibility of the mouse cursor you should e Enable the Pointer Trails feature to add trailing cur
52. fined 120 troubleshooting 108 hard disk drive 27 Hibernate 8 I O ports troubleshooting 108 indicator lights defined 120 installing the battery 6 126 77 0100 003 19 January 2001 K keyboard cleaning 89 Nitevue 2 troubleshooting 109 keypad numeric 24 L LED Activity Indicators 19 lights See indicator lights Low Battery Alarms 51 M maintaining batteries 87 messages error 92 Microsoft Windows defined 121 modem surge protection 81 troubleshooting 115 mouse buttons clicking 25 double clicking 25 dragging 25 MS DOS messages 98 Index N Num Lock mode 24 numeric keypad 24 See keypad numeric P parallel port defined 121 PC card 121 troubleshooting 113 PC Card Slot 30 peripherals surge protection 80 POST Messages See error messages Power Management 50 power port cleaning 89 Power Saving Modes 52 power surges protecting equipment from 80 Precautions 3 problems solutions to 102 103 protecting equipment from power surges 80 77 0100 003 19 January 2001 127 GoBook User s Manual R restarting the computer 21 RF Antenna Placement 78 RJ 11 connector cleaning 89 defined 122 S safety information vii screen See display adjusting 10 selecting a surge suppresser 81 Self Monitoring Analysis and Reporting Tool SMART 122 serial port defined 122 setting the date and time 10 standard equipment 2 startup problems solutions to 11 storing batteries 87 storing the compu
53. ge of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your fax machine you should complete the following This information is entered through the FAX application software you have installed Consult your FAX software documentation for instructions about entering this information 77 0100 003 19 January 2001 v GoBook User s Manual Warnings and Cautions WARNING It is important that only authorized Itronix personnel attempt repairs on Itronix equipment as this might void any maintenance contract with your company Unauthorized service personnel might be subject to shock hazard on some Itronix equipment if removal of protective covers is attempted The product you have purchased is powered by a rechargeable battery The battery is recyclable and under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Do not crush the battery or place it in a fire Check with your local solid waste officials for details on recycling options or proper disposal CAUTION Internal components of the GoBook 1X250 computer will be damaged if exposed to contaminants When dust covers the PC card door or the battery door are open on the computer shield the unit from all cont
54. he Power Button e Save your work then select Shut Down from the Start menu e Turn off the computer or suspend to disk and replace the discharged battery with a charged battery See Changing the Battery later in this section 77 0100 003 19 January 2001 51 GoBook User s Manual NOTE Do not restart the computer until you have connected to an AC adapter or replaced the discharged battery with a charged battery Battery Charging When you use the AC adapter to connect your GoBook to a power outlet the internal battery will automatically begin to recharge While the battery is charging the Battery Charge LED indicator on the indicator panel will be active When the battery is fully charged the Battery Charge LED indicator will turn off If your computer is turned off or suspended to RAM a fully discharged battery will take about 4 hours to recharge If your computer is turned on and is not in suspend mode it will take about 6 hours to recharge the battery Refer to the following table Charging Discharging System On 6 7 hours 4 hours System Off 4 hours suspend to RAM NOTE A fully charged Li Ion battery can run the GoBook for approximately 3 hours or more Power Saving Modes Adjust the default power management settings in the Power Management Power Options dialog box in the Control Panel The Power Management Power Options dialog box allows you to set different actions to take when
55. he Universal Serial Bus USB is the latest standard for attaching input devices scanners and other devices to a PC USB devices can be chained together on a single cable USB is 1 1 compliant Left Side Connectors 1 PC Card Slot Use this slot to connect PCMCIA card devices 77 0100 003 19 January 2001 37 GoBook User s Manual 2 Microphone Jack Connect a microphone to this jack to record audio 3 Audio Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia Right Side Connectors 1 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device such as a Kennsington Lock You can connect the GoBook to a large object with the lock to prevent theft of your GoBook See the docu mentation that comes with your lock for more information 38 77 0100 003 19 January 2001 SECTION 4 lf You Have a Wireless Modem Introduction 40 Before You Start Register 40 Registering Your Wireless Modem 40 Wireless Modem LED Status 42 Installing Your Wireless Modem Software 44 Using Your Wireless Modem 46 GoBook User s Manual Introduction If your GoBook computer is equipped with a wireless modem you must first register it with the appropriate network provider Before You Start Register Before using your wireless modem you must sign up for service with a wireless network provider When you reg
56. hen close this screen by clicking OK 10 77 0100 003 19 January 2001 Section 1 Getting Started Startup Problems If your computer does not operate try these solutions e Connect the AC adapter to charge the battery if it is not charged e Ifthe AC adapter is connected make sure the electrical outlet you are using works e Check to make sure the battery is installed and charged properly e If the battery doesn t begin charging remove the battery connect the AC adapter and turn on the computer by pressing on Reinstall the battery The indicator light is solid while the battery is charging The Appendix B Troubleshooting section of this manual lists additional solutions you can try 77 0100 003 19 January 2001 11 GoBook User s Manual 12 77 0100 003 19 January 2001 SECTION 2 Getting Familiar with Your Computer Introduction 14 Individual Parts 15 17 LED Activity Indicators 19 LED Power Wireless Modem Indicators 20 Keyboard Basics 21 Restarting the Computer 21 Primary Keys 21 Arrow Keys 23 Function Keys 24 Numeric Keypad 24 Touchpad 24 General Guidelines 26 Scrolling Buttons 27 Connecting an External Keyboard or Mouse 27 Disk Drives 27 The PC Card Slot 30 Connecting to an External Monitor 32 GoBook User s Manual Introduction The GoBook computer is a ruggedized weather sealed laptop computer system built for the demanding environment of the mobile worker Designed for
57. here to Look For Information About Your Computer This User s Manual describes the key elements of your computer New users can find a simple step by step orienta tion in the Quick Start section of this chapter About Windows The Windows Online Help found on the Start menu offers extensive Windows assistance Welcome to Windows offers an online orientation for new Windows users Find it in Start Programs Accessories System Tools The First Time Using your computer for the first time involves e Installing the battery e Connecting the AC adapter to the computer e Callibrating and charging the battery Installing the Battery Make sure the computer is sheltered when you install the Lithium Ion battery the computer is not weather sealed until the battery door is properly installed The battery should be fully charged before you operate the unit on battery power To get the most from your battery follow the guidelines in Section 5 Power Management 6 77 0100 003 19 January 2001 Section 1 Getting Started To install the battery 1 Remove the battery door 2 Align the battery connectors and place the battery in the computer 3 Replace the battery door and rotate the door latches to secure the door NOTE When the battery is installed and the computer is connected to AC power see Connecting the AC Adapter below it starts charging automatically At moderate temperatures approximately 70 Fahren heit 21 C the ba
58. hese requirements must be followed If you are unsure of your local power supply consult your dealer or local Power Company Do not step on or place anything on the power cord If you use the computer with an extension cord ensure that the total ampere ratings of all the devices sharing the extension do not exceed the rating of the extension cord or the rating of the wall outlet Never push foreign objects into the computer through any of the slots or openings Dangerous voltages are present which could cause electric shock or fire or damage sensitive components For best results use a power strip with a built in surge protector Do not use inferior extension cords as this may result in damage to your computer 77 0100 003 19 January 2001 3 GoBook User s Manual Checklists After opening the package carefully inspect the contents Contact your dealer if any items are missing or appear damaged The shipping carton should contain the following STANDARD A GoBook computer An internal battery An AC adapter with power cord Stylus and Tether Quick Start Guide OPTIONS The following items are normally optional but some vendors may include them in the standard package Some items may not be available in some countries or some vendors may choose not to carry all the items Floppy disk drive CD ROM drive DVD ROM drive Additional Li Ion battery pack 3000 mAHr Shoulder Strap CAUTION When purchasing any of the accessorie
59. his loads optimized default settings for normal use BIOS Setup Menu The BIOS Setup Utility allows you to configure your computer s basic settings When you turn your computer on the system reads this information to initialize the hardware so that it can operate correctly Use the BIOS Setup Utility to change your computer s start up configuration For example you can change the way the parallel port operates or change the security and power management routines of your system Starting the BIOS Setup Utility You can only start the Setup Utility shortly after the computer has been turned on A prompt appears on the computer display that says Press DEL to run Setup When you see this prompt press the Delete key and the system will start the Setup Utility and display the main menu of the utility 58 77 0100 003 19 January 2001 Section 6 Customizing Your Bios Settings The Main Menu The Setup Utility main menu has seven main submenu options Standard CMOS Setup Advanced CMOS Setup Power Management Setup and Peripheral Setup Auto Detect Hard Disks Change User Password and Change Supervisor Password Save Settings and Exit and Exit Without Saving are used to exit the Setup Utility AMIBIOS HIFLEX SETUP UTILITY VERSION 1 23 C 2000 American Megatrends Inc All rights Reserved Standard CMOS Setup Advanced CMOS Setup Power Management Setup Peripheral Setup Auto Detect Hard Disks Change User Password Cha
60. ications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas 77 0100 003 19 January 2001 CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Numbers REN are GoBook IX250 non radio 0 5B GoBook 1X250 ARDIS 0 5B GoBook 1X250 RAM 0 5B GoBook 1X250 CDPD 1 3B NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The GoBook 1X250 computer may be connected to the telephone network using the RJ 11 jack provided Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first pa
61. ister you will need to furnish the network provider with your modem ID and the computer s serial number This informa tion is printed on a label located on the bottom of your GoBook computer Registering Your Wireless Modem Air Card 300 CDPD When the computer is booting you may be asked if you want to make the Sierra Wireless AirCard 300 your primary network interface card For this procedure click Yes and run Wireless Expert NOTE Wireless Expert should start automatically Call your preferred cellular data provider and tell them the AirCard EID displayed on the first screen Then follow the on screen procedures 40 77 0100 003 19 January 2001 Section 4 If You Have a Radio Modem Air Card 350 CDPD When the computer is booting you may be asked if you want to make the Sierra Wireless AirCard 300 your primary network interface card For this procedure click Yes and run Wireless Expert NOTE Wireless Expert should start automatically Call your preferred cellular data provider and tell them the AirCard EID displayed on the first screen Then follow the on screen procedures Nokia Card Phone 2 0 GSM Eject the Nokia Card Phone 2 0 and insert your activated SIM card note that SIM cards may have multiple features voice data fax SMS Reinsert your Nokia Card Phone card and the GSM application will start automatically RIM 802D DataTac for Motient All RIM 802D radios must be registered through Motient For
62. m In a Suspend to RAM your computer remains active but with a minimum possible power consumption Return the computer to full power by pressing any key A fully charged battery can maintain a Suspend to RAM for many hours Suspend to Disk Hibernate Suspend to Disk is similar to turning off the computer except that the current state of the computer is copied to the hard disk as a special file In a Suspend to Disk there is no power consumption When the computer returns from suspend mode the desktop appears with the same files and programs open as when the computer was suspended Suspend to Disk is very useful when you don t want to take the time to shut down all open programs one by one to shut off the computer This mode is also called hibernation mode CAUTION Shutting down the computer improperly could result in lost or corrupted data 8 77 0100 003 19 January 2001 Section 1 Getting Started Adjusting the Volume Volume for the computer is adjusted by using function key combinations e FN F8 decreases the volume e FN F9 increases the volume e FN FI10 mutes the volume You can also adjust the volume with the Windows volume control applet which is located on the taskbar and looks like this ff NOTE Adjusting the volume using the function keys produces only a slight change with each press It may take several presses to increase or decrease the volume to a level that you desire Calibrating the Touch Screen Your GoBook
63. namax When you are looking for a surge suppressor consider these things Expect to pay at least 50 for a good quality surge suppressor The surge suppressor should be a UL 1449 497 and 1283 listed for surge suppression modem surge protec tion and RFI EMI noise filtering respectively The surge suppressor should have diagnostic LEDs that verify good AC ground proper wiring and proper surge operation Lighted on off switches are not recommended since they can produce electrical noise The Joule ratings should be a minimum of 480 Joules for the AC surge circuit The Joule ratings should be a minimum of 240 Joules for the modem The modem surge circuit should present low capacitance to the modem line or it will slow the transmission rate Capacitance should be specified at less than 50 picofarads Quality surge suppressor manufacturers generally offer a lifetime warranty Consider obtaining a protected equipment coverage policy which insures the equipment in the event of surge damage The devices that will be attached to the computer also need to be surge protected 82 77 0100 003 19 January 2001 SECTION 8 Maintenance and Storage Introduction 84 Touch Screen Care 84 Hard Drive Care and Handling 85 Internal Hard Drives 85 External PC Card Hard Drives 86 Battery Maintenance and Storage 87 Maintaining Batteries 87 Storing Batteries 87 Computer Maintenance and Storage 88 Maintaining YourComputer 88 Storing You
64. network registration Press the Next Button WirelessExpert then automatically perform a series of tests If a red X is displayed in any check box then an error resulted from that test If a red X is displayed in the check box next to Scan for Valid CDPD channel then your CDPD radio cannot hear the cellular network You are either out of RF coverage or have a RF performance problem Check your RF coverage and antenna position Press Back to repeat test If a red X is displayed in the check box next to Register with CDPD Network then your CDPD radio failed to register with the network Check your CDPD network registration status with your CDPD provider Press Back to repeat test If a red X is displayed in the check box next to Ping the network then your CDPD radio cannot deliver a packet to itself through the CDPD network Check with your CDPD network provider to verify your NEI and DNS are correct If your NEI and DNS are correct you may be at the edge of RF coverage or have a RF performance problem Check your RF coverage and antenna position Press Back to repeat test If a green check is displayed in all three of the above check boxes then your CDPD radio is working properly If you continue to have CDPD communication problems check with your application support personnel to investi gate your networking and application setup 77 0100 003 19 January 2001 115 GoBook User s Manual Wireless Modems How
65. nge Supervisor Password Auto Configuration with Optimal Settings Save Settings and Exit Exit Without Saving Standard CMOS setup for changing time date hard disk type etc ESC Exit T J eset F2 F3 Color F10 SavesExit 77 0100 003 19 January 2001 59 GoBook User s Manual Navigating and Entering Information in BIOS Use the following keys to move between fields and to enter information Key Function Del Starts the BIOS utility after turning on the computer ESC Exits any submenu If you wish to exit the BIOS utility without saving changes go to the main menu then press Esc Up down arrow keys Moves among selections TL Tab PgUp PgDn Use the PgUp PgDn keys to modify a field Use PgUp to increase a value such as a date or number and PgDn to decrease it For other types of choices such as enabled or disabled use either key to move between choices Enter Makes a selection F2 or F3 Changes the color of the graphic display F10 Saves changes then exits 60 77 0100 003 19 January 2001 Standard CMOS Setup Section 6 Customizing Your Bios Settings The Standard CMOS Setup page of the Setup Utility has a list of fields that describe the basic configuration of your computer CMOS is simply a type of random access memory or RAM used to store the basic configuration of the com
66. nization s help desk Diskette Read Error e Any card in the PC card socket except for a properly formatted memory card will cause this error since it is trying to read the PC card e Any media in the installed media bay except for properly formatted media will cause this error since it is trying to read the media 1 0 Ports I can t access a serial port e Make sure another application is not using the same port e Make sure the correct COM port is selected in your application Refer to the online Help for your application Ports 108 77 0100 003 19 January 2001 Appendix B Troubleshooting Keyboard Something unexpected happens when I press a key e You may have pressed a key combination that performs a Windows function Make sure you are pressing the correct keys for the application you are running Incorrect characters appear on the screen when I press certain keys e You may be in NUM LOCK mode Press NUM LOCK to toggle NUM LOCK mode off Landline Modems The modem doesn t work e When you first try to use HyperTerminal or similar application the system responds with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it e Make sure the communication settings are correct in your application Refer to the online Help for your application The modem doesn t dial a number Check these things e Ifyou are using an external modem make
67. ns an I O address and interrupt You can also choose a specific TO address Disabled Disables the LPT port 378 This is the default adress setting 278 Optional address setting 3BC Optional address setting 77 0100 003 19 January 2001 69 GoBook User s Manual Peripheral Setup Description Cont Field Setting Function LPT Extended Mode Normal This field makes the parallel port comply with one of the EPP different kinds of parallel communications Normal ECP Extended Capabilities Port ECP and Enhanced Parallel Port EPP Normal ECP and EPP are bi directional modes allowing both data input and output ECP and EPP modes are only supported with EPP and ECP aware peripherals EPP Version 1 9 Use this field to set which version of EPP to use if EPP has 1 7 been selected as the LPT Extended Mode LPT Port DMA 0 Use this field to select the DMA channel to be used when the Channel 1 LPT Extended Mode is ECP The available channels are 0 1 3 and 3 Auto Detect Hard Disk When Auto Detect Hard Disk is selected the BIOS will automatically detect Pri Master and Sec Slave settings NOTE If you Auto Detect your Hard Disk Drive with your media bay drive empty you will need to reset the Sec Master to Auto On to use the CD ROM or other media devices 70 77 0100 003 19 January 2001 Section 6 Customizing Your Bios Settings Change Supervisor Password A supervis
68. o one million cycles per second microphone An application that allows a user to talk into the computer or to another person 120 77 0100 003 19 January 2001 Appendix C Glossary Microsoft Windows 98 An operating environment for MS DOS used on IBM compatible computers that provides users with graphical windows in which to do their work All Windows applications have consistent features such as command menus windows and dialog boxes Microsoft Windows 2000 An operating environment based on the previously release Windows NT 5 0 Operating System OS and designed for IBM compatible computers All Windows applications have consistent features such as command menus windows and dialog boxes MS DOS Microsoft Disk Operating System The standard single user operating system of IBM compatible computers on off light The second LED from the left on the power indicator panel this light illuminates when you turn on the GoBook computer online help A help utility available on screen while you are using an application operating system A set of programs that manage the overall operation of the computer parallel port A port that can be used to connect a printer PC card A self contained credit card sized device that can be used to store programs data or to expand the capabilities of your computer port An interface between the computer and external devices Power On Self Test POST A diagnostic test run by the computer s BIOS s
69. o standby or a low power state then into suspend mode See Chapter 5 Power Management for an introduction to suspend modes AMIBIOS SETUP POWER MANAGEMENT SETUP C 2000 American Megatrends Inc All rights Reserved Geyserville Optimized speed Disabled Available Options Battery Auto Calibrate Disabled Performance Battery Low Warning Beep Enabled Battery Radio Wake Up Enabled i Reverse High Performance On Battery Enabled Recommended Disabled Esc Exit TJ sel PgUp PgDn Modify F2 F3 Color 66 77 0100 003 19 January 2001 Advanced CMOS Setup Description Section 6 Customizing Your Bios Settings Field Setting Function Geyserville N A Geyserville Optimized Speed enables the system Optimized Speed to reduce the CPU speed when the battery is in use to conserve power Battery The computer will utilize Geyserville Optimized Speed Technology when the battery is in use This technology lowers the CPU clock speed to save power Performance The computer always uses optimal CPU clock speed and does not utilize Geyserville Optimized Speed Technology Reverse When the battery is in use the computer will utilize Geyserville Optimized Speed When the computer is running on AC power it will run in Performance mode Battery Auto Disabled Battery calibration is disabled Calibration Enabled Battery calibration is enabled Battery Low Warning Disabl
70. oard is not usable contact your organization s help desk WARNING No bootable floppy drive 0 installed WARNING No interrupts from timer 0 Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk WARNING Time date corrupt Run the BIOS Setup Utility to set the time of day and date See Section 6 Customizing Your BIOS Settings for more information about the BIOS Setup Utility WARNING Unexpected amount of memory Run the BIOS Setup Utility to reinitialize the system configuration If the problem persists contact your organization s help desk See Section 6 Customizing Your BIOS Settings for more information about the BIOS Setup Utility 77 0100 003 19 January 2001 97 GoBook User s Manual xxxxxh Option ROM checksum failure where xxxxxh is the starting address of the option ROM An expansion board contains a defective ROM Try restarting the computer by pressing CTRL ALT DEL If the problem persists the expansion board may need to be replaced Report this error to your supervisor or your organization s help desk MS DOS Messages The MS DOS operating system may display a warning or error message if it encounters a problem with a command in the CONFIG SYS or AUTOEXEC BAT file or a command that you entered at the DOS prompt Following are a few of the most common MS DOS messages Bad command or file nam
71. oducts with acceptable performance 80 77 0100 003 19 January 2001 Section 7 Optional Equipment and Accessories Selecting the Right Surge Protection Consider the level of quality you need when selecting a surge suppressor This depends on factors such as surge environment the type of equipment to be protected and the quality of the electrical wiring and service Surge Environment Surge environment refers to the damage potential from electrical surges in a particular geographical area A high quality suppressor should be used if there is frequent lightening activity in the area and the location service is fed by overhead utility poles An example of a high surge environment would be Florida a low surge environment might be New York Type of Equipment to be Protected If the computer is equipped with a modem the modem should also be surge protected Protecting the power line without protecting the modem line provides only partial protection Quality of Electrical Wiring and Service Wiring should be up to current NEC standards and have verified good AC grounds It is important that your computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your system reference the same AC ground 77 0100 003 19 January 2001 81 GoBook User s Manual Selecting the Right Equipment There are a number of companies that sell quality surge suppressors such as Sutton Designs APC and Pa
72. oid costly lost data with early warning software System utility or application programs expressed in a computer readable language Software programs tell the hardware components what to do speaker Located on the front of the computer the two speakers provide sound for the unit suspend mode Suspend mode turns off certain functions of the computer if there is no activity for a user specified time The computer also enters suspend mode if the battery capacity becomes critically low and external power is not connected or the battery is not replaced Some systems do not automatically enter suspend mode when they are connected to external power 122 77 0100 003 19 January 2001 Appendix C Glossary System Configuration Utility SCU A utility that allows you to change default settings for your hardware options and power management Taskbar In Windows 98 the area along the bottom of the screen that contains the Start button and buttons for windows documents or applications that are open utility A program that helps you maintain and improve the efficiency of the computer system vehicle adapter An optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket vehicle cradle An optional vehicle based docking station designed to safely secure the computer in a vehicle You can also us
73. ommendations e When the PC Card hard drive is not inserted in a PC Card socket store the hard drive in a protective carrying case This will help protect it from inadvertent shocks e Always use care when handling the hard drive Do not drop bend flex or crush it e Avoid exposing the PC Card hard drive to extreme moisture heat or sunlight e Keep all debris out of the connector to ensure good electrical connections e There are no user repairable parts in the PC Card hard drive Do not attempt to disassemble any part of the hard drive The warranty will be voided if drive seals are broken or screws have been removed e Periodically backup or archive important files and data If you encounter or suspect hard drive problems you can run SCANDISK which provides a description of file usage and syntax on selected drives SCANDISK will identify any failures on the hard drive and prompt you for corrective action based on selected options If problems are found it may be necessary to run SCANDISK several times to determine the extent and severity of the problem SCANDISK may discover multiple bad clusters Up to ten bad clusters can be allowed before returning the computer for service After you have run SCANDISK and the problem persists or becomes more severe or if SCANDISK finds more than ten bad clusters return the unit for service 86 77 0100 003 19 January 2001 Section 8 Maintenance and Storage Battery Maintenance and Storage
74. or password must be set before a lower level user password can be set After selecting Change Supervisor Password press Enter You will be prompted for the new password and then again to verify it Type in six or fewer keystrokes If you make an error press Esc to start over Change User Password With a User password you can enter the Setup Utility and change or remove the User password but you cannot enter the Setup Utility and change or remove the Supervisor password nor enable diskette access if it has been disabled Auto Configuration with Optimal Settings The Auto Configuration menu resets the computer to default values The Auto Detect Hard Disks likewise helps users to configure their systems quickly When you see the following prompt choose Y to reset the computer to default values Load high performance settings y n 77 0100 003 19 January 2001 71 GoBook User s Manual Exiting and Saving Save Settings and Exit Select this option to save changes to the field values and restart the computer using the new values Pressing F10 from any of the menu screens also allows you to save settings and exit Exit Without Saving Select this option to discard any changes you have made to the field values and restart the computer using the old values 72 77 0100 003 19 January 2001 SECTION 7 Optional Equipment and Accessories Vehicle Adapter 74 Vehicle Cradle 75 PRECAUTIONS 76 Charging Ba
75. ormation in BIOS 60 x 77 0100 003 19 January 2001 Standard CMOS Setup 61 Standard Feature Description 62 Advanced CMOS Setup 64 Power Management 66 Peripheral Setup 68 Auto Detect Hard Disk 70 Change Supervisor Password 71 Change User Password 71 Auto Configuration with Optimal Settings 71 Exiting and Saving 72 SECTION 7 OPTIONAL EQUIPMENT AND ACCESSORIES 73 Vehicle Adapter 74 Vehicle Cradle 75 PRECAUTIONS 76 Charging Batteries 76 Communicating with Other Devices 77 Surge Protection 80 Selecting the Right Surge Protection 81 Selecting the Right Equipment 82 77 0100 003 19 January 2001 xi GoBook User s Manual SECTION 8 MAINTENANCE AND STORAGE Introduction 84 Touch Screen Care 84 Hard Drive Care and Handling 85 Internal Hard Drives 85 External PC Card Hard Drives 86 Battery Maintenance and Storage 87 Maintaining Batteries 87 Storing Batteries 87 Computer Maintenance and Storage 88 Maintaining YourComputer 88 Storing YourComputer 90 APPENDIX A ERROR MESSAGES 91 Introduction 92 POST Messages 92 MS DOS Messages 98 Application Messages 99 83 xii 77 0100 003 19 January 2001 APPENDIX B TROUBLESHOOTING 101 What to Try First 102 For More Help 102 Common Solutions to Common Problems 103 Applications 104 Batteries 105 Display 107 Hard Disk 108 I O Ports 108 Keyboard 109 Landline Modems 109 Miscellaneous 111 Mouse 113 PC Cards 113 Pen Touch Screen 114 Wir
76. otected mode Reboot the computer by pressing CTRL ALT DEL If the message persists contact your supervisor or your organization s help desk WARNING Boot sector 0 has changed The boot sector of the hard drive has been modified This message also may be displayed when booting from drive C after booting from another device Pressing F1 will allow the system to continue to boot If this problem persists contact your organization s help desk WARNING CMOS checksum invalid WARNING CMOS failure Run the BIOS Setup Utility to set the system configuration If the problem persists contact your organization s help desk See Section 6 Customizing Your BIOS Settings for more information about the BIOS Setup Utility WARNING Floppy controller failed WARNING Floppy disk track 0 failed Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk 96 77 0100 003 19 January 2001 Appendix A Error Messages WARNING Floppy information invalid Run the System Configuration Utility SCU to set the system configuration If the problem persists contact your organization s help desk See Section 6 Customizing Your BIOS Settings for more information about the BIOS Setup Utility WARNING Keyboard controller failure WARNING Keyboard failure Reboot the computer by pressing CTRL ALT DEL If the problem persists the keyb
77. ou Have a Radio Modem RIM 802D DataTac for Motient e With the exception of the built in diagnostic program of the RIM radio there are no standard applications shipped that allow the RIM 802D radio to be used for communication The RIM 802D radio understands two protocols Native Control Language NCL and RIM access protocol RAP To use the RIM 802D radio an application that uses one of these protocols must be installed on the computer and configured to communicate on COM4 RIM 902D Mobitex for Cingular e With the exception of the built in diagnostic program of the RIM radio there are no standard applications shipped that allow the RIM 902M radio to be used for communication The RIM 902M radio understands two protocols MASC and RIM access protocol RAP To use the RIM 902M radio an application that uses one of these protocols must be installed on the computer and configured to communi cate on COM4 Lucent Wireless LAN e Go to your preferred LAN application and run normally Cisco Wireless LAN e Go to your preferred LAN application and run normally CAUTION While the radio is operating its antenna must be at least 20 cm from all persons in order to comply with the FCC RF exposure limit Radio wireless modem operators must make sure their radio unit is in compliance with these FCC regulations See Section 7 Optional Equipment and Accessories for important information about vehicle mounted antennas 77
78. puter AMIBIOS SETUP STANDARD CMOS SETUP C 2000 American Megatrends Inc All rights Reserved Date mm dd yy Thurs Nov 2 2000 Base Memory 640KB Time hh mm ss 8 38 16 Extd Memory 63MB Drive A 1 44 MB 3 1 2 in LBA Blk PIO 32Bit Type Size Cyln Head WPcom Sec Mod Mod Mod Mod Pri Master Auto ON Sec Master Auto ON Boot Sector Virus Protection Disabled Month Jan Dec ESC Exit T J se1 Day 01 31 PgUp PgDn Modify Year 1901 2099 F2 F3 Color 61 77 0100 003 19 January 2001 GoBook User s Manual Standard Feature Description Field Setting Function System Time Use these fields to set the time and date The time is displayed in 24 hour format The date can be set from January 1 1901 to December 31 2099 The values set in these two fields take effect immediately Floppy Drive A Not Installed Indicates if a floppy disk drive is installed Default is 1 44 MB 3 1 2 1 44 MB 3 1 2 Type Shows type of system installed including the following options e Pri Master Auto User Not Installed e Sec Master Auto ATAPI CD ROM Not Installed Pri Master Auto The default setting is Auto Auto lets the system automatically User read setup information from the device Not Installed Sec Master Auto The default setting is Auto Auto lets the system automatically ATAPI CD ROM read setup information from the device When set to Auto the Not Installed BIOS will automatically detec
79. r the vehicle adapter and the vehicle cradle external power light The first light from the left on the power indicator LED panel this light illuminates when the computer is operating on external power If a battery is installed the external power supply automatically begins charging the battery when power is connected The light remains on when the battery is fully charged fast charge A method of quickly increasing the battery capacity while the GoBook computer is attached to external power This is the normal and preferred charging method It takes approximately four hours to fully charge the battery using this method hard disk A rigid magnetic storage device that provides fast access to stored data The standard hard disk for the GoBook computer is ruggedized to withstand more shock and vibration than hard disks in typical notebook computers hardware The electronic components boards peripherals and equipment that make up your computer system indicator lights The small lights that blink or remain on or off to indicate activity on the system They include an Power On Off light an External Power light a Disk Activity light and a Radio On Off light keyboard The keyboard 87 Key US UK 89 Key International is weather sealed and designed with standard key spacing megabytes MB A unit of memory measurement equal to approximately one million bytes 1 048 576 bytes megahertz MHz A measurement of electrical frequency equal t
80. r to send a short message either to yourself or another device on the network For more information on how use the built in diagnostics visit the RIM website at www rim net Lucent Wireless LAN e Driver comes pre installed Cisco Wireless LAN e Driver comes pre installed 77 0100 003 19 January 2001 45 GoBook User s Manual Using Your Wireless Modem Following are the procedures for using your wireless modem Air Card 300 CDPD e Run Watcher from the desktop or from the Start Programs SierraWireless Aircard3xx menu e Verify signal strength is green and radio LED in ON Air Card 350 CDPD e Run Watcher from the desktop or from the Start Programs SierraWireless Aircard3xx menu e Verify signal strength is green and radio LED in ON Nokia Card Phone 2 0 GSM e Go to program COM Port Changing tool under Start Programs NokiaCardPhone2 0 menu e Click the radio button next to the COM port that you want your Nokia Card Phone 2 0 to reside on 1 Click OK 2 Click Yes to confirm 3 Click Yes to restart your computer e Ifnecessary activate the Nokia Monitor program running on the task bar and verify that you have at least one bar of signal strength in the upper left hand corner of the Monitor window e Read and correct any error messages displayed in prompt window such as Insert SIM card e Run the serial GSM radio application of your choice 46 77 0100 003 19 January 2001 Section 4 If Y
81. r you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact the equipment manufacturer for repair and or warranty information Do not attempt repairs of this equipment yourself without obtaining manufacturer authorized parts and documentation If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved Compliance Statement for Canada NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommun
82. rComputer 90 GoBook User s Manual Introduction The GoBook is ruggedized and weather resistant Handle it with the normal care required by any sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions Follow the guidelines below to care for your unit Touch Screen Care CAUTION e Always use an approved stylus e Never use sharp hard or abrasive implements on the touch screen such as ball point pens pencils or keys They could damage the screen e To clean the touch screen panel apply a household glass cleaner to a soft clean dry cloth and wipe the screen 84 77 0100 003 19 January 2001 Section 8 Maintenance and Storage Hard Drive Care and Handling There are two hard drive options for the GoBook a shock mounted 2 5 inch hard drive and a PC Card Type HI hard drive All hard drives contain media for data storage in the form of a rotating disk read write head s a motor and electronics for interfacing and control Each hard drive type can be susceptible to damage from severe shock and other stressful environmental impacts The degree of susceptibility to damage is directly related to the individual hard drive and mounting system employed When reading or writing to the hard disk the head is flying on a thin layer of air micro inches above the disk A shock can cause the read write head to contact the spinning disk resulting in immedia
83. rrow to make selections from menus and scrollable list boxes The RIGHT ARROW key usually moves the cursor one character position to the right The LEFT ARROW key usually moves the cursor one character position to the left 77 0100 003 19 January 2001 23 GoBook User s Manual Function Keys Hold the FN key while pressing the numbered function key Function key Description FN F1 Toggles display on off FN F2 Toggles between LCD CRT displays FN F3 Suspend to RAM HDD FN F6 Decreases LCD brightness FN F7 Increases LCD brightness FN F8 Decrease volume FN F9 Increase volume FN F10 Mutes the audio Numeric Keypad The numeric keypad is embedded in the keyboard area The embedded keypad emulates the numeric keypad typi cally found on a full size keyboard It is arranged like a calculator for applications that require you to key many numbers or for use with the Calculator in the standard Windows Accessories Touchpad The touchpad is a pressure sensitive pointing device that provides all the features of a two button mouse Its primary function is to move the cursor around the screen 24 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Using Your Touchpad Clicking 1 First place your fingers on the keyboard in the normal typing position The touchpad is easily accessible by moving either your left or right thumb off the space bar and on to the touchpad 2 Gently move your th
84. s User s Guide contains all the information you need to set up and use your new GoBook It describes all the features of the GoBook in an easy to read yet thorough manner Unpacking Your System Inside your packaging you will find e Itronix GoBook computer e Power cord e AC adapter Battery e Stylus and Tether e GoBook Quick Start Guide 2 77 0100 003 19 January 2001 Section 1 Getting Started You may have additional components or peripherals if you ordered these items separately Check your packing slip for a complete list of items included in your package Precautions You can use your computer under a wide range of environmental conditions However to ensure long use and continued high performance consider the following factors when setting up your computer Follow all warnings and instructions noted in this documentation and in the Windows Help program The first time you use your computer we recommend that you carefully read Section 5 Power Management to familiarize yourself with some battery basics to ensure optimum battery performance Unplug the computer from the power outlet before cleaning Use a damp cloth for cleaning Do not use aerosols solvents or strong detergents Slots and openings in the computer case are for ventilation purposes Do not block or cover these openings or the system could overheat On the bottom of the GoBook there is a label with information on the power requirements of this system T
85. s error to your supervisor or your organization s help desk Fixed disk failure Report this error to your supervisor or your organization s help desk 77 0100 003 19 January 2001 93 GoBook User s Manual Floppy disk fault insert valid boot disk and press any key If no floppy drive is present run the System Configuration Utility SCU and disable the floppy disk controller See Section 6 Customizing Your Bios Settings for more information about the SCU Gate A20 failure Hardware failure Report this error to your supervisor or your organization s help desk Hard disk boot sector invalid Hard disk failed Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk Insert boot disk and press any key Internal cache test failed Restart the computer by pressing the power button for at least eight seconds If the problem persists contact your supervisor or your organization s help desk Keyboard clock line failure Keyboard controller failure Keyboard data line failure Reboot the computer by pressing CTRL ALT DEL If the message persists and the keyboard is not usable report this error to your supervisor or your organization s help desk Keyboard failure Keyboard stuck key failure 94 77 0100 003 19 January 2001 Appendix A Error Messages Memory failure at AAAAAAAA read XX expected
86. s listed above purchase only those accessories that are approved for use with your computer The above accessories are proprietary items Your system vendor can obtain these 77 0100 003 19 January 2001 Section 1 Getting Started approved accessories If you use items that are not approved for use with this computer you may cause your com puter to malfunction or to emit or receive electro magnetic radiation in excess of local regulations For non propri etary accessories such as PC Cards or printers ensure that the accessory functions properly in your computer before making the purchase Your system vendor may be able to recommend reliable brands and models Features High Capacity Hard Disk Drive The computer has a high capacity hard disk drive enabling you to install your favorite programs and store large multimedia files Full Array of Ports and Connectors Your computer includes standard ports for connecting to peripherals such as printers and monitors Additional ports allow you to add many other peripherals Large SVGA LCD Your computer has a large easy to view SVGA LCD panel Built in Stereo Speakers and Microphone The stereo speakers and internal microphone enable you to run a variety of multimedia applications Function Keys Function keys allow you to suspend your computer shut the LCDs off and give you easy control of audio and your monitor 77 0100 003 19 January 2001 5 GoBook User s Manual W
87. sks Reporting Technology system is a diagnostics technology that monitors and predicts device performance The disk drive software monitors the internal performance of the motors media heads and electronics of the drive Only S M A R T Hard Disks are supported The default is Enabled Bootup Num Lock Off Use this field to initially disable the NumLock feature of the On internal keyboard when the GoBook starts The default is Off Display Expansion Enabled If you are using DOS or a 640 x 480 resolution to run Mode Disabled windows the display will not fill the entire screen Enable this mode to expand the display to the entire screen Password Check Setup The default value is Setup which specifies that a password is only required to enter the Setup Utility Always If Always is selected the password is required when the system is booted up or resuming from a suspend to disk 77 0100 003 19 January 2001 65 GoBook User s Manual Power Management This section of the BIOS manages power settings in operating systems other than Windows 98 or above or operating systems using ACPI power management In Windows 98 or above power management is controlled through the Power Management window in My Computer and BIOS power management settings have NO effect In other operating systems that use ACPI power management BIOS settings likewise have no effect To save power you may select the time the computer may idle before going int
88. sors e Use a slow or medium speed sensitivity level You can combine a higher level of acceleration with a slow or medium speed sensitivity level This will allow you to move the mouse cursor quickly by increasing your finger pressure while still providing a finer degree of control when you apply minimum pressure NOTE To change the speed of the mouse from the Start Menu select Settings Control Panel and then choose Mouse to make adjustments 26 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Scrolling Buttons If you are scrolling through a document you may find that using the scrolling button is more restful to your hand than holding down a mouse button The scrolling button is located between the touchpad buttons Push the top of the button to scroll up in a document or Web page press the bottom of the button to scroll down in a document or Web page Connecting an External Keyboard or Mouse You can use your GoBook computer with an optional external keyboard numeric keypad or IBM PS 2 compatible mouse The devices are hot swap capable which means you do not have to power down the GoBook to connect these devices to the PS 2 connection located on the back of the unit Disk Drives Your computer comes with several components for reading and writing recording information The Hard Disk Drive The hard disk provides high capacity storage and fast access Windows and most programs are s
89. t hard disk capacity System Memory These fields display the amount of conventional memory and Extended Memory extended memory detected by the system during bootup They are display only fields 62 77 0100 003 19 January 2001 Section 6 Customizing Your Bios Settings Primary Secondary Master and Slave Settings Size Displays the hard disk capacity Cylinders Displays the number of cylinders on the hard disk drive Heads Displays the number of heads per cylinder on the hard disk drive LBA Mode LBA Logical Block Addressing mode is used to support IDE hard disks larger than 504 MB LBA support is required for compatibility with the FAT32 system Only some hard disk drives support LBA mode The default setting depends on the hard disk drive type Blk Mode Enables or disables block mode which allows multi sector transfer of data Only some hard drives support block mode PIO Mode PIO Programmed Input Output mode refers to data transfer method used by IDE drives These modes use the CPU s registers for data transfer in contrast with DMA Direct Memory Access which transfers directly between main memory and the peripheral device The default value Auto lets the system automatically read setup information it needs for setup from hard disk drive Five explicit values 0 to 4 are also possible 32Bit Mode Enables hard drive 32 bit data transfer Only some hard disk controllers support 32Bit mode
90. te loss of stored data and possible physical damage to the disk It could also create loose debris in the drive enclosure that may cause progres sive damage over time To reduce exposure to high operating shocks the GoBook uses power modes for the hard drive that prevent the read write heads from being positioned over the disk when it is not being used idle mode and standby mode You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive and data integrity by following the recommendations below Internal Hard Drives e Do not intentionally drop the computer The unit is designed to withstand the day to day rigors of the mobile environment and provide years of reliable service The useful life of the product can be enhanced by not intentionally abusing it e Whenever possible suspend the unit by pressing FN F3 before moving it from one location to another This will unload the read write heads and spin down the disk 77 0100 003 19 January 2001 85 GoBook User s Manual e Maintain the environmental seal of the computer by keeping all the external access doors closed and latched Also avoid exposing the unit to extreme temperatures or moisture when the doors are open e Periodically backup or archive important files and data External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product In addition follow these rec
91. ter 90 stylus using 9 surge suppressors 80 suspend to disk 8 53 to RAM 8 53 suspend mode defined 122 System Configuration Utility SCU defined 123 T temperatures battery 105 operating 88 storing the computer 90 time setting 10 touch screen 9 See also display cleaning 84 troubleshooting 114 Touchpad 24 Touchpad Precautions 26 troubleshooting common solutions 103 what to try first 102 Turning the Computer On and Off 8 U Universal Point Device Driver UPDD 10 Using Your Touchpad 25 V vehicle adapter 74 123 vehicle cradle 75 123 W World Clock setting 10 128 77 0100 003 19 January 2001 ITRONIX Itronix Corporation P O Box 179 Spokane WA 99210 0179 www itronix com 77 0200 003
92. to the vehicle cradle making sure it is securely latched 2 Charging begins automatically 76 77 0100 003 19 January 2001 Section 7 Optional Equipment and Accessories Important e A temperature of 0 C to 60 C 32 F to 140 F is recommended when charging batteries with the vehicle cradle Batteries may not charge successfully outside this temperature range e Ifyou charge your battery daily rely on the gas gauge reading to determine battery capacity The gas gauge displayed by the Power Meter may show that the battery is full but charging continues This happens becuase the charging process is trying to put a little more capacity into the battery External power can be removed at this time since the battery is virtually full e If your battery is new or has not been used for several weeks rely on the indicator light to determine when the battery is fully charged The gas gauge is unreliable in these cases it may read 100 percent but the actual capacity is only 10 percent Communicating with Other Devices Connect the external device to either of the USB ports on the back of the cradle and then place the GoBook onto the vehicle cradle You can install or remove the computer from the vehicle cradle without connecting or disconnecting the cables 77 0100 003 19 January 2001 77 GoBook User s Manual External Antennas An external RF antenna also can be connected to the cradle using the TNC RF connec
93. tor on the back of the vehicle cradle FCC regulations require that users of vehicle mounted antennas must use only antennas authorized for use with the GoBook in order to meet FCC RF exposure limits Please contact your organizations s help desk for a list of approved vehicle mounted antennas For mounting installation and or mounting instructions for these types of antennas see the instructions that accompany each antenna RF Antenna Placement WARNING Improper installation and or operating configurations of perma nent and magnetic vehicle mounted antennas may cause FCC RF exposure limits to be exceeded Vehicle mounted antennas must be placed at least 20 cm from operators and bystanders 78 77 0100 003 19 January 2001 Section 7 Optional Equipment and Accessories Placement of a vehicle mounted antenna 1 Measure and identify an area 20 cm 8 inches in from the edges of the vehicle roof see diagram below 2 Place the antenna within that area To maximize RF performance position the antenna in the center of the vehicle roof i Side View Front View Cleaning or Replacing Cradle Contact Pins The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is installed and removed from the cradle during normal daily operation The pins were designed to be cleaned or replaced as required If the pins become dirty they can be removed and cleaned with an electrical contact cleaner
94. tored here Your GoBook identifies the hard disk drive as drive C 77 0100 003 19 January 2001 27 GoBook User s Manual The Floppy Disk CD ROM or DVD ROM Drive Your computer may come with a floppy disk drive The floppy disk drive accepts 3 5 inch floppy disks and is read and write capable The CD ROM drive is a read only drive It cannot be used to write data to a recordable compact disk The CD ROM drive can read data from CDs including audio or video CDs The DVD drive can read both DVD and CD disks Your GoBook identifies the drive with the letter following the hard drive letter If your hard drive is D then the CD ROM drive will be E The media bay is located on the right side of your computer as you are facing the display and is accesable by sliding the two bay door latches which release and open the door Inserting a CD ROM or DVD ROM Disk 1 Press the button on the front of the drive to open the disk tray and pull the tray open 2 Place the disk on the tray label side up 3 Place the disk on the central spindle and press gently until the disk clicks into place 4 Slide back the tray until it clicks shut 28 77 0100 003 19 January 2001 Section 2 Getting Familiar with Your Computer Removing a CD ROM or DVD ROM Disk Make sure the computer is not accessing the CD ROM DVD ROM drive Press the button on the front of the drive and pull the tray all the way out Pick up the CD DVD by the edges and remove
95. tteries 76 Communicating with Other Devices 77 Surge Protection 80 Selecting the Right Surge Protection 81 Selecting the Right Equipment 82 GoBook User s Manual Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket To prevent possible damage to the battery the system will not allow the battery to charge at extreme temperatures Be aware of the following charging characteristics especially if the computer is left unattended in a closed vehicle Temperature Charging Activity lt 5 C lt 41 F Battery will not charge To connect the vehicle adapter 1 Insert the vehicle adapter s power cord into the power port on the back of the computer 2 Insert the cigarette lighter adapter into the vehicle s cigarette lighter socket turning it slightly to make a good connection The power light illuminates to indicate that current is reaching the vehicle adapter When you connect the vehicle adapter it automatically begins charging the computer s battery At moderate temperatures around 21 C 70 F the battery will be fully charged in approximately four to five hours Under extremely cold or hot temperatures or if the system is on however it will take longer to charge the battery up to seven hours 74 77 0100 003 19 January
96. ttery will be fully charged in four to six hours In warmer or cooler temperatures the battery can take much longer to fully charge Refer to Section 5 Power Management for additional information Connecting the AC Adapter To connect the AC adapter Connect the AC adapter power cord to the AC adapter Connect the AC adapter to the power jack at the rear of your computer Connect the AC adapter power cord to an AC outlet Lift the display to open the LCD Open the LCD panel to a comfortable viewing angle nn A WN Press the power button to turn ON the power 77 0100 003 19 January 2001 7 GoBook User s Manual Turning the Computer On and Off You can operate the computer while the battery is charging while on external power or on battery power only To turn on the computer a e Press the on orF button once and then give the system time to respond 0 To turn off the computer 1 From the Start menu click Shut Down 2 Select the Shut Down from the Shut Down Windows screen then click OK If you need to leave the system for a short time or if you want to conserve battery power you can suspend the computer by pressing FN F3 see Section 5 Power Management for additional information Suspend to RAM Ina suspend to RAM the contents of your computer s memory are held intact while practically all the rest of the components in your computer either turn off completely or reduce power consumption to a minimu
97. ty Entering P will result in a display similar to the one below Ping Sending SDU to yourself PING STATUS SDU has been sent Received SDU from 8800C746 length 42 118 77 0100 003 19 January 2001 APPENDIX C Glossary AC adapter The standard charging device shipped with the GoBook computer that supplies power from an AC wall outlet to operate the computer and charge the battery installed in the unit antenna If you have a wireless modem installed in your computer this device sends and receives radio waves for this modem For best reception place the antenna in a vertical position application A program designed for a specific purpose such as solving a particular business or mathematical problem backlight A feature of the computer display that makes information on the screen easier to read in low light situations battery indicator light LED An indicator light on the LED light bar this light illuminates when the computer is operating on battery power bit The smallest unit of computer data binary digit desktop The screen background for Windows on which windows icons and dialog boxes appear dust cover A rubberized cover that provides added protection for the serial parallel and video ports plus the USB RJ 45 PS2 Mic and audio ports when they are not being used GoBook User s Manual external power Any of the approved devices used to supply power to the GoBook computer including the AC adapte
98. umb across the pressure sensitive touchpad in the direction you want the cursor to move The pad detects the change in pressure and moves the cursor in the corresponding direction NOTE The touchpad on your GoBook computer is a resistive type touchpad and is electrically sensitive to finger touch It will not respond if touched by anything other than your fingers such as a stylus or pencil 3 The touchpad offers another method of making selections in a software program It is called double tapping This function corresponds to double clicking with a mouse Once the cursor has been moved to the object you want to select lightly double tap the pressure sensitive touchpad This double tapping on the touchpad will select the desired item and prompt the software to perform the related operation 4 The left and right buttons located directly below the touchpad are the same in function as those on a two buttoned mouse Clicking these buttons makes selections drags objects or performs a variety of other functions depending on the software To select an object first move the pointer over the object you want to select and then press the left button one time The functions of these buttons are software specific Double clicking e Double clicking is a common technique for selecting objects or launching programs from icons Once you have moved the pointer over the object you wish to select rapidly press the left button two times This action is commonly ref
99. x warranty terms apply Trademark Notice Itronix is a registered trademark of Itronix Corporation Microsoft MS Windows and MS DOS are registered trademarks of Microsoft Corporation IBM is a trademark of International Business Machines Corporation 77 0100 003 19 January 2001 Compliance Statements The GoBook IX250 computer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The GoBook 1X250 computer complies with Part 68 of the FCC Rules
100. ystem when the computer restarts power port A port used to connect the external power supply to the GoBook computer radio on off light The right most light on the indicator panel If your computer is equipped with a radio modem this light turns on when the radio modem is powered on When the computer is off the light blinks to indicate a message is waiting 77 0100 003 19 January 2001 121 GoBook User s Manual Random Access Memory RAM The computer s primary working memory in which program instructions and data are stored so they are accessible directly to the central processing unit CPU RJ 11 connector A port used by the internal modem to communicate over standard voice grade telephone lines RJ 45 connector This is the standard Ethernet network connector supporting 8 copper wires You plug an RJ 45 cable into an RJ 45 port ruggedized The unique design of the GoBook computer that is built to withstand rugged mobile work environments serial port A port that can be used to connect a printer or modem slow charge A method of increasing the battery capacity while the computer is attached to external power This method uses lower AC voltage It takes approximately 16 hours to fully charge the battery using this method Self Monitoring Analysis and Reporting Tool SMART This technology reports on a variety of hard drive attributes With SMART you should be able to receive system warnings about your hard drive and av

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